Cricket Wireless
Industry: Wireless company
DescriptionCricket Wireless LLC is a prepaid wireless service provider in the United States, a wholly owned subsidiary of AT&T Inc. It offers mobile voice, text, and data using parent AT&T's nationwide network. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Headquarters: Atlanta, Georgia, United States Founder: Leap Wireless Founded: 17 March 1999 Parent organizations: Leap Wireless (1999–2014), AT&T (2014–2017) Subsidiaries: Muve Music, Mobilelink USA, VPs: George Cleveland (Channel Operations), Nataraj Rao (Business Operations, Strategy), Dave Fine (Sales)
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Cricket Wireless Employees
Cricket Wireless January 2015 - Present
City of Loveland August 2012 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Colorado State University 2011 — 2015
Human Resources Management and Services
Cricket Wireless September 2014 - Present
Cricket Wireless April 2013 - September 2014
AT&T Mobility April 2008 - April 2013
Cingular November 2006 - April 2008
Skills
Wireless, Telecommunications, Networking, Mobile Devices, M2M, Mobile Technology, Customer Retention, Direct Sales, Management, Sales Operations, Customer Satisfaction, Reporting & Analysis, Teradata, Microsoft SQL Server, ERP, Analytics, Project Management, Information Systems, Logistics, Microsoft Visual Studio..., Toad Data Modeler, Sales Process, Microsoft Access, Microsoft Visio, Six Sigma, Requirements Gathering
Education
Towson University 2010 — 2012
Bachelor of Science, Information Systems
Harford Community College 2005 — 2007
Associate of Science, Computer Sciences
AT&T December 2014 - Present
Cricket Wireless March 2014 - Present
Aio Wireless May 2013 - March 2014
AT&T Mobility May 2012 - May 2013
AT&T Mobility April 2008 - May 2012
AT&T April 2005 - April 2008
EarthLink March 2004 - April 2005
EarthLink May 2003 - March 2004
Telcove / (formerly Adelphia Business Solutions) January 2000 - May 2002
Utility Support Systems December 1998 - January 2000
Skills
Product Management, Product Strategy, Cross-functional Team..., Product Development, Product Marketing, User Experience Design, Handset Portfolio..., Strategic Planning, Requirements Management, Partner Management, Handset Software Design, Competitive Analysis, Forecasting, Pricing Analysis, Contract Negotiations, Business Analysis, Merchandising, RFP Process &..., Consumer Communication..., Marketing Operations, Product Launch, RFP, Telecommunications, Communication, Wireless, Contract Negotiation, Go-to-market Strategy, Management, Mobile Devices, Process Improvement, Product Lifecycle..., Strategy, Program Management, Strategic Partnerships
Education
Emory University - Goizueta Business School 2002 — 2003
MBA, Business
Georgia Institute of Technology 1993 — 1998
Bachelor, Electrical Engineering
WOW! Internet, Cable & Phone June 2015 - Present
Cricket Wireless January 2014 - September 2014
Cricket Communications August 2011 - September 2013
Skills
Help Desk Support, Troubleshooting, Networking
Education
Colorado State University-Global Campus 2011 — 2015
Bachelor’s Degree, Information Technology, 3.74
Cricket Wireless June 2006 - Present
Dell 1999 - June 2006
Skills
Sales Management, Sales Operations, Direct Sales, Coaching, Job Coaching, Hiring Employees, Project Management, Computer Proficiency, Microsoft Office, Mobile Technology, Product Marketing
Education
Concordia University Texas 2005 — 2007
Bachelors, Business Administration and Management, General
AT&T Mobile Tel March 2014 - September 2015
Cricket Wireless June 2001 - March 2014
US Cellular-Answer Wireless June 1996 - June 2001
Skills
Long Distance, Wireless, Cellular, Telecommunications, Provisioning, Cellular Communications, MPLS, CDMA, T1, LTE, Computer Network..., 3G, Network Design, Fiber Optics, Broadband, SIP, VoIP, 4G, Ethernet, IP, EVDO, Optical Fiber, UMTS
Education
DeVry Institute of Technology 1983 — 1986
Electronics Engneering
Cricket Wireless April 2015 - Present
Performance imports llc February 2015 - Present
PAPA JOHN'S PIZZA August 2013 - Present
AT&T February 2009 - August 2013
Domino's Pizza February 2006 - July 2013
Skills
Direct Sales, Sales Operations, Sales Management, Account Management, Telecommunications, Management, Time Management, Project Planning, Customer Satisfaction, Team Leadership, Customer Experience, Marketing Strategy, Managed Services
Education
Faulkner University 2010 — 2011
BBA, BUSINESS ADMINISTRATION
Cricket Wireless June 2014 - August 2015
Cricket Communications May 2013 - June 2014
DIRECTV October 2010 - May 2013
Time Warner Cable July 2007 - September 2010
Sports Authority October 2005 - April 2007
Skills
Troubleshooting, Technical Support, Vendor Management, Call Centers, Telecommunications, Process Improvement, Management, Wireless, Windows 7, Project Management, Help Desk Support, Customer Experience, Customer Service, Computer Hardware, Training, Analysis, Microsoft Office, Desktop Administration, ITIL, Windows Server, Siebel, Blackberry Enterprise..., Social Media, SharePoint, Windows XP Pro, Business Intelligence, Unix, Human Resources, Technical Documentation, Network Engineering, Active Directory, Mobile Device Management, Mentoring, SQL, Continuing Education, System Analysis, Windows 8, Data Analysis, Service Desk, Knowledge Management..., Altiris Deployment..., Yammer, Mobile Devices
Education
Colorado Technical University 2012 — 2015
Doctorate Computer Science, Enterprise Information Systems
Colorado Technical University 2010 — 2012
Master of Science in Management, Project Management
Colorado Technical University 2010 — 2011
Masters of Business Administration, Information Technology Management/Human Resources Management
Colorado Technical University 2008 — 2010
Bachelor of Science in Business Administration, Information Technology Management
Cricket Wireless March 2014 - July 2015
Jack in the Box October 2012 - March 2014
Skills
Programming, OOP, Microsoft Visual Studio..., Analog Circuits, Arduino, Electrical..., Microsoft Office, Teamwork, Customer Service, Microsoft Word, PowerPoint, Windows, Outlook, Leadership, Customer Satisfaction, Public Speaking, Time Management, Team Leadership, Inventory Management, Trigonometry, Calculus, Circuit Analysis, Computer Hardware, Access, Troubleshooting, Telephone Skills, Data Entry
Education
DeVry University 2012 — 2015
Bachelor's of Science, Computer Engineering Technology, Senior
Montwood High School 2009 — 2012
Cricket Wireless March 2013 - Present
ANN INC. June 2011 - May 2013
Uptown Breakfast November 2005 - September 2009
Atlantic Seafood Company September 2008 - 2009
Skills
Visual Merchandising, Hospitality, Retail Sales, Leadership, Recruiting, Merchandising, Project Management, Customer Satisfaction, Inventory Management, Training, Management, Retail, Direct Sales, Account Management, Teamwork, Customer Retention, Microsoft Office, Sales
Education
Georgia State University 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Cricket Wireless August 2015 - Present
Sage November 2014 - July 2015
Entrepreneur (self-employed) November 2012 - September 2014
UPS September 2010 - March 2012
InterContinental Hotels Group (IHG) October 2007 - September 2010
Sharise Cunningham September 2002 - 2010
InterContinental Hotels Group January 2004 - September 2007
Homestore.com July 2000 - October 2001
Georgia Institute of Technology September 1998 - June 2000
NetChannel 2000 - 2000
Skills
Content Development, Web Content, Editing, Copy Editing, Copywriting, Web Content Management, Content Strategy, Blogging, Newsletters, CMS, Project Management, Social Media Marketing, Marketing Communications, Marketing, Editorial, Storytelling, Editorial Calendars, Email Marketing, Vendor Management, Microsoft Office, SEO copywriting, Social Media, HTML, Teaching Adults, WordPress, Technical Writing, Mobile Applications, Mobile Content, Content Marketing, User Experience, Adobe Acrobat, Associated Press style, Photoshop, Google Adwords, Google Analytics, Start-ups, Teaching English as a..., Business English, Management, Online Marketing, Content Curation, JIRA, InVision
Education
Karlovy University 2013 — 2013
Completion certificates, Czech language studies
Georgia State University 1994 — 1998
B.A., Journalism
Cricket Wireless April 2013 - Present
ATT Mobility January 2009 - March 2013
Bellsouth/ATT January 2004 - December 2008
Bellsouth July 2000 - December 2003
Sprint January 1994 - June 2000
Sprint January 1992 - December 1993
Sprint January 1989 - December 1991
Skills
Negotiation, Customer Service, Inventory Management, Industrial Engineering, Telecommunications, Operations Management, Team Building, Vendor Management, Wireless, Sales Management, Team Management, Team Leadership, Account Management, Customer Satisfaction, New Business Development, Business Development, Sales Operations, Project Management, Sales, Leadership, Analysis, Process Improvement, Business Process..., Networking, Budgets, Business Strategy, Management, Six Sigma, Cross-functional Team..., VoIP, Managed Services, Troubleshooting, Mobile Devices, Call Centers
Education
Webster University 2001 — 2003
Master of Business Administration (M.B.A.), Business
Columbia College 1996 — 2000
Bachelor's Degree, Computer Information Systems
IBEX Global November 2014 - Present
Samsung August 2013 - August 2014
Cricket Wireless May 2008 - May 2013
Convergys April 2010 - January 2011
McDonald's Corporation May 2008 - September 2008
JCPenney May 2007 - May 2008
Skills
Customer Service, Customer Satisfaction, Microsoft Word, Microsoft Excel, Data Entry, Microsoft Office, PowerPoint, Team Building, Time Management, Sales, Leadership, Marketing, Team Leadership, Public Speaking, Training
Education
Harris-Stowe State University 2008 — 2010
Early Childhood Education and Teaching
Eureka high school
Regular/General High School/Secondary Diploma Program
Cricket Wireless 2014 - Present
AT&T 2012 - 2014
Big Red Rooster 2010 - 2012
BBDO 2009 - 2010
BBDO 2007 - 2009
BBDO 2005 - 2006
BBDO 2004 - 2005
Education
Emory University - Goizueta Business School 2000 — 2004
BBA, Marketing
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
MBA, Marketing
Cricket Wireless February 2014 - October 2014
Cricket Wireless January 2011 - February 2014
Cricket Wireless June 2009 - December 2010
Cricket Wireless June 2007 - June 2009
Skills
Wireless, Product Management, Customer Experience, Customer Retention, Sales Management, Mobile Devices, Telecommunications, Strategy, CDMA, Sales Operations, Account Management, Direct Sales, Customer Satisfaction, Cellular Communications, CRM, Solution Selling, Wireless Broadband, Call Center, Team Leadership, 4G, Cross-functional Team..., Project Management, Channel, Vendor Management, Management, B2B, Call Centers, P&L Management, Product Marketing, Quotas, Sales Process, Salesforce.com, Strategic Partnerships, Cold Calling, VoIP, Mobile Technology, Channel Partners, Indirect Channel Sales, Sales Presentations
Education
Colorado State University-Global Campus 2013 — 2015
Bachelor of Science (BS), Information Technology
Colorado State University-Pueblo 2011 — 2013
Computer Information Systems
DeVry University 2001 — 2003
Associate of Science (A.S.), Network and System Administration/Administrator
Cricket Wireless August 2014 - Present
AT&T Corp 2007 - 2014
BellSouth 2005 - 2006
BellSouth 2001 - 2005
BellSouth 1998 - 2001
BellSouth International 1995 - 1998
Skills
Telecommunications, Financial Modeling, Financial Analysis, Process Improvement, Corporate Finance, Mergers, Forecasting, Strategic Planning, Managerial Finance, Acquisition Integration, Strategic Financial..., Financial Reporting, Cash Management, Essbase, Accounting, Finance, Mergers & Acquisitions, Project Planning, Consolidation, Business Planning, Sarbanes-Oxley Act, Management Consulting, Budgets, Management, Business Process..., Variance Analysis, Start-ups, Executive Management, Cross-functional Team..., Competitive Analysis, Pricing, Analysis, Strategy, P&L Management, Due Diligence, Business Analysis, Risk Management, Valuation, Internal Controls, Financial Forecasting, Business Strategy, Strategic Partnerships, Capital Budgeting, Business Development, Leadership, Cash Flow, P&L, Vendor Management
Education
Georgia State University 1988 — 1990
MS, Finance
Georgia State University 1986 — 1988
MBA, Corporate Finance
Haslam College of Business at the University of Tennessee 1982 — 1986
BS - Business Admin, Finance
Cricket Wireless August 2011 - Present
Fred Loya Insurance December 2011 - August 2012
Skills
People Skills, Customer Service, Sales Process, Social Skills
Education
Southwest University at El Paso 2013 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management Accounting Systems
El Paso Community College 2009 — 2012
Associate's degree, Early Childhood Education and Teaching
Expo Arizona TV July 2014 - Present
Bid Local Auction March 2014 - Present
Cricket Wireless November 2012 - March 2014
Education
Glendale Community College
Psychology
Cricket Wireless May 2013 - Present
AT&T Mobility September 2009 - April 2013
InterCall Telecommunications April 2009 - September 2009
Cox/AutoTrader September 2007 - December 2008
BellSouth Telecommunications August 2005 - August 2007
BellSouth Telecommunications July 2003 - July 2005
BellSouth Telecommunications July 2002 - July 2003
BellSouth Telecommunications April 2000 - July 2002
BellSouth Telecommunications October 1997 - March 2000
Skills
Program Management, Portfolio Management, PMP, Project Portfolio..., SDLC, Corporate Governance, Cross-functional Team..., PMO, Business Case, Budgeting, E-commerce, Roadmap Creation, Change Management, Online Product..., Process Improvement, Methods and Procedures..., Agile Project Management, Operations Management, Sequel, SharePoint, Microsoft Office, Clarity, Internet, Mobile Internet, Risk Management, Rally, Telecommunications, Project Management, Wireless, Budgets, Product Development, Integration, Product Management, Requirements Analysis, Business Process..., Business Process, Vendor Management, Competitive Analysis, Agile Methodologies, Management, CRM, Performance Management, Strategy, IT Strategy, Leadership, Governance, MS Project, Resource Management, Visio, Call Centers
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA, Business Management
DeVry University 1989 — 1993
BS, Computer Information Systems
Orangeburg Wilkinson
Cricket Wireless November 2014 - Present
AT&T February 2001 - November 2014
Skills
Telecommunications, Direct Sales, Wireless, Customer Retention, Customer Experience, Sales Management, Solution Selling, Sales Operations, Customer Satisfaction, Mobile Devices
Education
Emporia State University 2011 — 2013
Bachelor of Science in Business, Business, Management, Marketing, and Related Support Services
Cricket Wireless May 2015 - Present
Kennesaw State University May 2014 - April 2015
Isolate Development LLC September 2012 - 2015
Klein Dispute Resolution May 2011 - 2015
Self-Employed January 2006 - September 2012
Skills
Graphic Design, User Interface Design, Web Development, CSS, PHP, WordPress, HTML 5, Web Design, Adobe Creative Suite, Visual Studio, jQuery, Mobile Applications, Javascript, Yii, Java, LAMP, XHTML, MySQL, Software Development, User Experience, HTML, Web Applications, AngularJS, JavaScript, HTML5, Leadership
Education
Kennesaw State University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science, 4.0
Georgia State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Science, 4.18 (Institutional)
MGCCC Jefferson Davis Campus 2010 — 2012
Associate of Arts (A.A.), Computer Engineering, Computer Science, 3.94
Shelby County Schools March 2010 - Present
Cricket Wireless September 2008 - December 2011
UTI Plastics May 2001 - August 2003
Skills
Classroom Management, Teacher Training, Tutoring, Special Education, Instructional Technology, Public Speaking, Smartboard, Microsoft Office, Cpr Certified, Training, Educational Leadership, Differentiated..., Classroom, Elementary Education, Program Development, Student Affairs, Coaching, E-Learning, Social Studies, Technology Integration, Leadership Development, Event Planning, Distance Learning, Fundraising, Instructional Design, Secondary Education, Academic Advising, PowerPoint, Microsoft Word, Student Development, Nonprofits, Program Evaluation, Leadership, Staff Development, Strategic Planning, Customer Service, Management, Higher Education
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Grambling State University 2001 — 2007
Bachelor of Science (BS), Kinesiology and Exercise Science
Cricket Communications August 2009 - Present
Cricket Wireless August 2009 - Present
Dobson Communications March 2004 - August 2009
Skills
Wireless, Direct Sales, Cellular Communications, Customer Retention, Telecommunications, Sales Operations, Indirect Sales Channels, Salesforce.com, Callidus, Sales Process, Strategic Partnerships, Account Management, Employee Training, Goal Setting, Management, Sales Management, Microsoft Office, Marketing
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Kentucky University 1999 — 2003
Bachelor of Arts (BA), Public Relations and Political Science
Perficient June 2011 - Present
Target April 2013 - Present
Cricket Wireless June 2011 - April 2013
Graceland University August 2009 - May 2011
Graceland University June 2008 - May 2011
Graceland University January 2008 - May 2011
McClain Enterprises June 2010 - August 2010
Graceland University January 2008 - December 2009
McClain Enterprises June 2009 - August 2009
Skills
Ruby on Rails, Python, R, Splunk, Cassandra, Nginx, Apigee, Amazon Web Services..., Chef, MySQL, NoSQL, Apache, Customer Service, Programming, HTML, Java, Web Applications, Troubleshooting, SOA, TIBCO, EAI, ESB, Advertising
Education
Graceland University 2007 — 2011
Bachelor of Science (B.Sc.) with Honors, Computer Science, Information Technology, Business Administration, summa cum laude 3.98 GPA
Coursera
edX
Trulia August 2012 - Present
Verizon Wireless 2010 - 2012
Cricket Wireless 2008 - 2010
Cricket Wireless 2005 - 2008
Weber State University 1997 - 2002
Skills
Sales, Marketing, Social Media, Online Marketing, Leadership, Strategy, Business Development, Change Management, Sales Leadership..., Marketing Strategy, Client Relationships..., CRM, Social Media Marketing, Performance Measurement, Management, Account Management, Sales Management, Salesforce.com, Direct Sales
Education
Colorado State University 2010 — 2012
Master of Education (M.Ed.), Organizational Performance and Change
Weber State University 1998 — 2002
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Overland High School 1993 — 1997
High School Diploma, General Studies
Verizon Wireless May 2015 - Present
AT&T Mobility January 2015 - May 2015
Cricket Wireless January 2009 - January 2015
The Columbus Dispatch August 2002 - January 2009
Solidstate Controls Inc. May 1999 - January 2002
Solidstate Controls Inc. June 1995 - May 1999
HDR Power Systems March 1992 - May 1995
Tinlin roofing and construction June 1990 - March 1992
Skills
Wireless Engineering, Mechanics, High Voltage, Electronics, Electric Power, Generators, Fiber Optics, Construction, Telecommunications, Heavy Equipment, Electro-mechanical..., DWDM, DSL, RAN, Wireless Broadband, Power Systems, Disaster Recovery, Antennas, CDMA, Cellular Communications, Wireless, Troubleshooting, Wireless Networking, Backhaul, Microwave, 4G, WiMAX, RF Engineering, RF, Computer Network..., T1, EVDO, LTE, UMTS, Optical Fiber, 3G, CDMA2000, Ethernet, Network Design, Network Engineering, Network Optimization, Cabling, Switches, Provisioning, IP, Routers, Broadband, TCP/IP, VoIP, Core Network
Education
DeVry University 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Zane State College 1989 — 1991
2 years, Electrical and Electronics Engineering
Morgan High School 1986 — 1989
IBM July 2012 - Present
Cricket Wireless March 2011 - July 2012
Skills
Strong organizational..., Excellent communication..., Great listening skills, Customer Service, Microsoft Office, Typing, Multi Tasking
Education
Community College of Denver 2009 — 2010
Kohl's Department Stores September 2014 - Present
Nike April 2013 - Present
Target September 2011 - Present
Cricket Wireless April 2014 - May 2014
Target September 2011 - April 2012
Hollister co September 2009 - September 2010
Abercrombie & Fitch September 2008 - October 2009
Crocs Inc April 2007 - July 2009
Crocs, Inc April 2006 - July 2009
Geek Meet October 2008 - February 2009
Skills
C, C++, Java, Linux, Windows, Customer Service, Sales, Employee Training, Access, OS X, Mobile Devices, HTML, Visio, Networking, Microsoft Office, Team Leadership, Visual Basic, SQL, Troubleshooting, Security, CSS, JavaScript, Windows 7, Teamwork, Microsoft Excel, Microsoft Word, Network Security
Education
DeVry University 2006 — 2011
Computer and Information Systems Security/Information Assurance
DeVry University 2007 — 2010
Computer information Systems
DeSoto High School 2001 — 2005
diploma on, Computer Programming
Howard Payne University
Computer information Systems
Cricket Wireless July 2014 - Present
AT&T Mobility May 2002 - April 2014
MCI WORLDCOM March 1998 - 2002
Bell Atlantic Mobile January 1987 - January 1998
Skills
Retail, Indirect Sales..., Sales, Cold Calling, Account Management, Team Leadership, Direct Sales, Sales Process, Customer Retention, Training, Sales Management, Sales Operations, Sales Presentations, Telecommunications, Marketing, Merchandising, Coaching, Retail Sales, Marketing Strategy, Team Building, Customer Experience, Customer Satisfaction, Management
Education
Hartwick College 1975 — 1979
Bachelor's degree
Sprint January 2014 - Present
Verizon Wireless April 2013 - January 2014
AT&T Mobility April 2011 - April 2013
Cricket Wireless 2008 - 2010
Skills
Telecommunications, Customer Service, Customer Retention, Sales, Business Analysis, Business Sale, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Mobile Devices, Mobile Communications, Mobile Technology, Mobile Payments, M2M, Small Business, Employee Training, Training Delivery, Training, Sales Operations, Salesforce.com, Sales Management
Education
DeVry University 2015 — 2017
Network Systems Administration
AT&T March 2015 - Present
Cricket Wireless January 2014 - February 2015
Walmart March 2012 - October 2013
Allsups May 2011 - August 2011
The Ashforth Company May 2010 - August 2010
Stew Leonard's October 2007 - January 2008
Bow Tie Cinemas February 2007 - October 2007
Skills
Customer Service, Retail, Microsoft Office, Merchandising, Sales, Pricing, Leadership, Teamwork, Inventory Management, Customer Satisfaction, Inventory Managment, Wireless, Mobile Communications, Data Entry, Store Management, Inventory Control, Time Management, Cashiering, Sales Operations, Cross-functional Team..., Sales Management
Education
Collin County Community College 2009 — 2013
Associate of Arts (AA), General Studies
Norwalk High School 2005 — 2009
High School Diploma, General Studies, 12
Retail Store Managers' Group August 2014 - Present
Please Touch Museum July 2014 - Present
Cricket Wireless 2010 - 2012
Titan Marketing Group 2008 - 2009
Harlem Ambassadors 2005 - 2007
100.3 FM The Beat 2002 - 2003
Skills
Multi-Store Operations, New Product..., Sales Management, Sales Operations, Revenue & Profit Growth, Customer Service, Customer Satisfaction, Customer Retention, Merchandising, Inventory Management, Asset Protection, Cost Management, Personnel Management, Personnel Supervision, Team Management, Employee Training, Performance Improvement, Event Management
Education
East Stroudsburg University of Pennsylvania 2000 — 2005
Bachelor's Degree, Communication and Media Studies
AirWatch by VMware May 2015 - Present
Cricket Wireless August 2014 - Present
IDHASOFT January 2014 - November 2014
IDHASOFT January 2014 - November 2014
The Korea Daily June 2013 - November 2014
The Korea Daily June 2013 - August 2014
Southeast Regional Center May 2012 - August 2012
Skills
Microsoft Office, Data Analysis, Business Development, Databases, Python, Analytics, SQL, Teaching, Microsoft Excel, Business Intelligence, Business Analysis, Team Leadership, Sales, Critical Thinking, PowerPoint, Mobile Devices, Mobile Device Management, VMware vSphere, Problem Solving, Requirements Analysis, Interpersonal..., Result Oriented, XML, SketchUp, Darkroom
Education
Georgia Institute of Technology 2011 — 2016
Bachelor of Science (BS), Industrial Engineering
Korea University 2011 — 2011
Korean Language and Literature
self-emplyed May 2011 - Present
Talk2Rep Call Centers November 2011 - March 2012
Alpine Access April 2011 - October 2011
Cricket Wireless May 2009 - April 2011
Skills
Sales, Retail, Management, Call Center, Data Entry, Typing, Troubleshooting, Organization, Communication, Maintenance, Windows 7, Microsoft Office, Photo Editor, Secretarial Skills, Client Rapport, Superior Computer Skills, Customer Service
Education
DeVry University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cricket Wireless June 2015 - Present
Tampa Bay Times - Times Publishing Co August 2013 - Present
XO Communications October 2014 - June 2015
Metro PCS, Inc September 2007 - October 2014
Alltel Communications February 2007 - September 2007
Verizon May 2005 - October 2006
Skills
Sales, Sales Operations, Sales Management, Marketing, Direct Sales, Telecommunications, Account Management, Customer Service, Sales Process, Product Marketing, Solution Selling, Forecasting, Selling, Customer Retention, Key Account Management, Cold Calling, Cloud Computing, Marketing Strategy, Product Management, Coaching, Outside Sales, Retail, Social Networking, Sports Information, Social Media Marketing, Marketing Communications, Territory Management, Territory..., Critical Thinking, National Account..., Enterprise Account..., Field Marketing, Telecommunications..., Multi-unit Retail..., MPLS Networking, IP PBX, Network Security, VoIP protocols SIP, SIP Trunking, WAN, Wireless Networking, Facebook, LAN-WAN, Salesforce.com, B2B, CRM, New Business Development, Leadership
Education
Saint Leo University 2011 — 2012
MBA, Sport Business, 3.86 GPA
University of South Florida 1994 — 1999
Excelsior College
B.S, Liberal Arts
PwC Management Consulting July 2011 - September 2015
Cricket Wireless June 2010 - August 2010
Accenture 2005 - 2009
Skills
Business Strategy, Product Management, Market Research, Product Development, Cross-functional Team..., Product Lifecycle..., Mergers, Forecasting, Market Entry, Management Consulting, Acquisition Integration, Financial Modeling, Competitive Analysis, Business Case, Business Transformation, Strategic Partnerships, Mergers & Acquisitions, Strategy
Education
Georgetown University - The McDonough School of Business 2009 — 2011
MBA, Business Administration
Colorado State University 2000 — 2005
Bachelor of Science, Mechanical Engieering
Cricket Wireless May 2014 - Present
School August 2011 - June 2014
Convergys December 2012 - May 2014
Wal-Mart October 2007 - May 2010
Skills
Customer Service, Inventory Management, Sales, Time Management, Data Entry, Microsoft Office, Access, Financial Analysis, Invoicing, Financial Reporting, Budgets, Outlook, Auditing, Customer Satisfaction
Education
Eagle Gate College-Layton 2011 — 2014
in B.A, Accounting and Business/Management
National Institute of Technology 2003 — 2003
Certified Medical Assistant
Cricket Wireless April 2015 - Present
Cricket Wireless December 2013 - Present
SecureNet Alarm Systems, Inc. August 2012 - January 2013
Skills
Microsoft Office, Management, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Customer Retention, Staff Supervision, Staff Management, Microsoft Excel, Marketing, Advertising, Online Advertising, Online Research, Data Research, Data Entry, Data Analysis, Purchase Orders, Order Processing, Inventory Management, Business Intelligence
Education
Penn Foster 2014 — 2018
Licenced Medical Billing and Coding, Medicine
Garden City Community College 2008 — 2009
Pre-Law Studies
Apple March 2012 - Present
Krucible Media January 2011 - Present
Grudge Training Center January 2011 - January 2014
303 Training Center January 2011 - January 2013
Emeritus June 2009 - June 2011
Leadstore.com June 2008 - November 2008
Jamba Juice October 2005 - August 2007
The Lodge Casino October 2004 - October 2005
Cricket Wireless August 2003 - September 2004
Artifact Entertainment October 2002 - August 2003
Skills
Advertising, Customer Service, Online Marketing, Strategic Planning, Microsoft Office, Graphic Design, Public Relations, Promotions, Marketing Communications, Scheduling, Public Speaking, Customer Relations, Coaching, Budgeting, Word, PowerPoint, Excel, Inventory Management, Marketing Strategy, Social Media, Social Networking, Retail, Outlook, Social Media Marketing, Writing, Business Strategy, Research, Non-profits, Cold Calling, Blogging, Problem Solving, Media Relations, New Business Development, Employee Relations, Endorsements, Marketing Literature, Brand Messaging, Media Partnerships, Sponsorship Negotiations, Sponsorship Marketing, E-commerce, Conferences, Press Releases, Market Planning, Facebook, Trade Shows, Marketing Management, Account Management, Community Relations, Brand Development
Education
Johnson and Wales University 2008 — 2011
Bachelor of Science, Marketing
Johnson and Wales University 2007 — 2011
Marketing, Market Research and E-Commerce
Front Range Community College 1997 — 2000
Associates, Arts
MC Perry 1990 — 1994
Diploma, General Studies
Vermont Department of Corrections August 2013 - Present
Best Buy September 2009 - February 2014
Rapid Realty April 2009 - January 2010
Cricket Wireless April 2007 - March 2009
AT&T October 2006 - February 2007
Sprint November 2004 - July 2006
FedEx March 1999 - April 2004
Skills
Sales, Sales Management, Management, Sales Trainings, Customer Service, Customer Retention, Customer Acquisition, B2B, Customer Relations, Customer Engagement, Long Term Business..., Professional Services, Computer Repair, Computer Animation, Computer Hardware, Physical Security, Firearms, Inventory Management, Auditing, Transportation, Transportation..., Cellular Communications, Time Management, Negotiation, Advertising, Quality Assurance, Technical Support, Photoshop, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Illustrator, Illustration, Computer Proficiency, Computer Maintenance, Computer Graphics, Gunsmithing, Weapons Handling, Client Rapport, Supervisory Skills, Offender Management, Security Clearance, Law Enforcement, Business Expansion, Recruiting, Mobile Devices, Mobile Communications, Sales Process
Education
Community College of Vermont
University of Phoenix
Cricket Wireless May 2015 - Present
Aerosoles December 2009 - May 2015
Education
CUNY Hostos Community College
Registered Nursing/Registered Nurse
Cricket Wireless June 2014 - Present
Partyland Supply Company, LLC January 2014 - Present
The New Cricket June 2012 - June 2014
Clearwire July 2011 - January 2012
Clearwire (CLRW) March 2010 - July 2011
Clearwire April 2009 - March 2010
AT&T (T) April 2008 - April 2009
Skills
Public Speaking, Cross-functional Team..., Leading Sales, Organizational..., Multi-channel Retail, Sales, Sales Management, Salesforce.com, Direct Sales, Sales Operations, Account Management, Business Development, Cloud Computing, Coaching, Contract Negotiation, Customer Satisfaction, Forecasting, Leadership, Management, Marketing Strategy, Merchandising, Networking, New Business Development, Product Management, Product Marketing, Recruiting, Retail, Sales Presentations, Sales Process, Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Telecommunications, Wireless
Education
DePaul University
BA, Executive Leadership
GSK May 2015 - Present
Forest Pharmaceuticals May 2011 - November 2014
Cricket Wireless August 2009 - April 2011
Prince George's County Public Schools October 2001 - August 2008
Skills
Pharmaceutical Sales, Cardiology, Neurology, Pharmaceutical Industry, Pulmonology, Sales Effectiveness, Sales Force Development, Product Launch, Sales Operations, Primary Care, Selling Skills, Hypertension, Selling, Account Management, Leadership, Sales, Strategic Planning, Public Speaking
Education
Trinity University-Washington 2002 — 2005
Hampton University 1996 — 2000
Bachelors of Science, Biology, General
Jive Communications, Inc March 2015 - May 2015
Cricket Wireless March 2014 - March 2015
Shoe carnival November 2012 - March 2014
David's Bridal November 2011 - November 2012
Finish Line October 2009 - May 2011
ICING November 1999 - December 2000
Afterthoughts October 1999 - March 2000
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Teaching, Photoshop, Public Speaking, Retail, Beauty Industry, Management, Team Leadership, Inventory Control, Customer Satisfaction, Store Management, Marketing, Recruiting, Merchandising, Sales, Inventory Management, Budgets, Training, Team Building, Retail Sales, Visual Merchandising, Time Management, Leadership
Education
Everett Community College 2002 — 2002
High school completion, High School diploma
Cricket Wireless August 2014 - Present
Custom Cutz June 2014 - Present
Schoola February 2014 - May 2014
TaskRabbit June 2013 - February 2014
Slingshot Express Courier Services May 2012 - March 2013
AT&T Mobility June 2011 - May 2012
Gold Buyers of America February 2008 - January 2010
National Jewelry & Pawn/Friendly Jewelry & Pawn March 2004 - February 2008
PHE June 2006 - November 2007
FGI Research July 2002 - March 2003
Skills
Event Planning, Customer Service, Strategic Planning, Public Speaking, Non-profits, Spanish-English, Spanish-speaking, Interpreting, Interpersonal Leadership, Debian, Mac OS, HTML scripting, JavaScript, C++, Servers, Java, Unix, Computer Repair, Computer Network..., Software Engineering, Technology Solutions, Technology Solution..., Sales Promotion, Social Promotion, Social Media Marketing, Social Entrepreneurship, Fashion, Fashion Buying, Virtual PC, Remote Desktop, Nonprofits, app development, Secret Shopping, Personal Shopping, Public Relations, Project Management, Online Advertising, Advertising, Sales
Education
University of North Carolina at Charlotte 2009 — 2013
Software Engineering, Computer and Information Sciences, General, Senior
Durham Technical Community College 2006 — 2009
Associates Degree, General Science
Durham School of the Arts 2000 — 2001
High School, High School/Secondary Diploma Programs
Sunstate Equipment February 2014 - Present
Sunstate Equipment September 2013 - February 2014
Krystal 93 December 2012 - May 2013
Cricket Wireless September 2011 - November 2012
The Executive Center January 2012 - August 2012
Cricket Communications June 2011 - September 2011
Authorized Partner of AT&T October 2010 - June 2011
Spring Mobile February 2007 - August 2009
The Glass Guru 2007 - 2009
Skills
Sales Management, Advertising, Computer Science, Retail Sales, Customer Interaction, Sales, Microsoft Excel, Inventory, Account Management, Telecommunications, Direct Sales, Wireless, Customer Retention, Customer Satisfaction, Microsoft Office, B2B, Call Center, Customer Service, Marketing, Networking, Management, Heavy Equipment..., Construction Management
Education
Colorado State University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless November 2014 - Present
Cricket Wireless June 2007 - November 2014
Verizon Communications October 2005 - June 2007
Verizon Information Services November 1986 - October 2005
Cole National June 1985 - November 1986
Skills
Labor Relations, mediation, Mediation, Employment Law, Employee Relations, Talent Acquisition, Succession Planning, Recruiting, Deferred Compensation, Human Resources, Applicant Tracking..., Cross-functional Team..., Onboarding, Management, HRIS, College Recruiting, Leadership, Change Management, Negotiation, Strategic Planning, Sales, Workforce Planning, Coaching, Performance Management, Talent Management, PeopleSoft, Mergers & Acquisitions, Compensation & Benefit, FMLA, HR Policies, Sourcing, Employee Benefits, Vendor Management, Hiring, Strategic Partnerships, Policy, Customer Retention, Organizational..., Employee Engagement, Interviews, Strategy, New Hire Orientations, Organizational Design, Training, Employee Training, Benefits Administration, Temporary Placement, Technical Recruiting, Leadership Development, Personnel Management
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 1981 — 1985
BA, Business Administration
Rensselaer Polytechnic Institute 1993 — 1994
Management Leadership
Cornell University 1995 — 1997
Collective Bargaining
Epiphany.Digital June 2015 - Present
Impact Beverage July 2014 - Present
Sequoia Marketing Partners, LLC June 2012 - Present
Vasquez-Reyes Inc. November 2012 - Present
WellBiz Brands October 2012 - December 2013
Cricket Wireless October 2010 - May 2012
LG Electronics November 2008 - August 2009
PepsiCo, Inc. February 2008 - October 2008
PepsiCo Americas Beverages-Mexico B.U. November 2005 - February 2008
PepsiCo de México 2005 - 2008
Skills
Brand Strategy, Digital Marketing, Social Media, Media Strategy, Shopper Marketing, Field Marketing, Multicultural Marketing, International Marketing, New Business Development, Product Innovation, Creative Development, Team Leadership, Leadership Development, Creative Problem Solving, Concept Ideation, Brand Architecture, Marketing, FMCG, Merchandising, Product Development, Marketing Strategy, Brand Development, Creative Direction, Brand Management, Customer Insight, Marketing Research, Consumer Products, Strategic Partnerships, Advertising, Relationship Marketing, Integrated Marketing, Business Strategy, Marketing Communications, Product Marketing, Segmentation, Competitive Analysis, Marketing Management, Strategic Planning, Direct Marketing, Market Planning, Strategy, P&L Management, Start-ups, Leadership, Market Research, Interactive Marketing, Sales Operations, Cross-functional Team..., Multi-channel Marketing, Retail
Education
Georgetown University - The McDonough School of Business 1987 — 1989
MBA, International Business
University of California, Los Angeles 1982 — 1987
B.A., English
St. John Bosco High School 1978 — 1982
H.S. Diploma, High School/Secondary Diplomas and Certificates
Cricket Wireless October 2014 - Present
AT&T August 2008 - September 2014
Marietta Christian Church August 2009 - October 2013
Consumer Services, AT&T/BellSouth October 2003 - February 2008
BellSouth November 1999 - September 2003
Hands On Atlanta 1999 - 2001
BellSouth February 1998 - October 1999
Arthur Andersen 1993 - 1996
Skills
Contract Negotiation, Business Development, Leadership, Strategic Planning, Team Leadership, Operations Management, Leadership Development, Start-ups, Team Building, Data Transformation, Management, Sales, Telecommunications, Sales Management, Customer Service, Customer Satisfaction, Direct Sales, Call Centers, Budgets, Vendor Management, Coaching, Process Improvement, Program Management, New Business Development, Sales Operations, Strategy, Cross-functional Team..., Account Management, Business Process..., Negotiation, Small Business, Competitive Analysis, Strategic Partnerships, Product Management
Education
Emory University - Goizueta Business School 2002 — 2003
Masters, Business Administration
Florida Agricultural and Mechanical University 1989 — 1993
B.S., Accounting
Cricket Wireless September 2013 - Present
Clearwire January 2013 - September 2013
Clearwire December 2011 - January 2013
Clearwire September 2011 - December 2011
Clearwire October 2010 - September 2011
Clearwire June 2010 - October 2010
Cricket Communications June 2007 - June 2009
Cricket Communications July 2005 - June 2007
Sprint Nextel May 2004 - July 2005
Best Buy January 2000 - January 2002
Skills
Direct Sales, Sales Operations, Sales Management, Leadership, Wireless, Recruiting, Forecasting, Sales, Customer Service, Strategy, Human Resources, Training, Team Leadership, Budgets, P&L Management, Product Development, Hiring, Business Planning, Customer Retention, Retail, Team Building, Performance Management, Customer Satisfaction, Customer Experience, Management, Employee Relations, Cold Calling, Sales Process, Solution Selling, Start-ups, Telecommunications, Account Management, B2B, Salesforce.com, Strategic Partnerships, New Business Development, Cross-functional Team..., Call Centers, Selling, Mobile Devices, CRM, Income Statement, Marketing, Business Development, Product Marketing, Product Management, Time Management, Project Planning, Business Strategy, Channel Partners
Education
CVCC
Associates, Fire Science Technology
Fresno City College
Associates, Business Administration
Lanier Technical Institute
Fire Science Technology
Cricket Wireless 2013 - Present
Sara Lee / Hillshire Brands September 2008 - 2012
CCB Services November 1997 - November 2001
IBM June 1995 - August 1997
AT&T June 1979 - May 1995
AT&T June 1991 - June 1993
Skills
Product Development, Competitive Analysis, P&L Management, Customer Relations, Budget Management, Team Building, Marketing Management, Market Analysis, Consumer Insights, Strategic Planning, Marketing Strategy, Cross-functional Team..., Product Management, Segmentation, Marketing Research, Business Strategy, B2B, Budgeting, Team Leadership, Marketing Communications, Promotions, Sales Management, Management Consulting, Change Management, Mentoring, Pricing, Strategy Development, Social Media Marketing, Event Planning, Brand Development, Sales Support, Strategy, Budgets, Customer Insight, Analysis, Leadership, Customer Service, Training, Market Planning, Product Launch, Team Management, Shopper Marketing, Sales, Program Management, Selling, Product Marketing
Education
The University of Chicago Booth School of Business 1980 — 1985
MBA
Elmhurst College
BS
Glenbard North High School
Cricket Wireless August 2014 - Present
philadelphia gas works 2008 - 2010
Skills
Microsoft Excel, Microsoft Word, Project Management, Outlook, Call Centers, Customer Service, Sales, Teamwork
Education
Community College of Philadelphia 2013 — 2015
Nursing Education
Cricket Wireless August 2014 - Present
AT&T Mobility September 2007 - Present
ATS Mobile Electroncs March 2004 - September 2007
Skills
Launching New Brands, New Market Growth, New Market Expansion, Project Management, Customer Satisfaction, Retail, Inventory Management, Sales, Customer Service, Team Building, Team Leadership, Microsoft Office, Social Networking, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Sales Management, Merchandising, English, Windows, Event Planning, Coaching, New Business Development, Data Entry, Strategic Planning, Business Launch, Account Management, Operations Management, Territory Growth, Management, Telecommunications, Training, Direct Sales, Sales Operations, Customer Experience
Education
New England Institute of Technology 2005 — 2007
Surgical Technology/Technologist
Community College of Rhode Island 2003 — 2005
Business Management
Red Orange Productions February 2014 - May 2015
Castle Way Productions, INC February 2015 - February 2015
Harpo Productions December 2014 - December 2014
NBCUniversal, Inc. November 2014 - November 2014
Adrenaline Films November 2014 - November 2014
Adrenaline Films November 2014 - November 2014
NBCUniversal, Inc. November 2014 - November 2014
NBC Universal, Inc. October 2014 - October 2014
NBCUniversal, Inc. October 2014 - October 2014
Cricket Wireless October 2014 - October 2014
Skills
Camera, Film, Camera Operating, Editing, Final Cut Pro, Production Assistance, DVD Studio Pro, Television, Video, Documentaries, Final Cut Studio, Film Production, Videography, Short Films, Video Editing, Cinematography, Final Draft, Video Production, Film Editing, Photography, After Effects, Entertainment, Social Networking, Screenwriting, Photoshop, Post Production, Premiere, GlideCam Operation, Lighting, Casting, Camera Assistant, Producing, Media Production, Commercials, Storytelling, Camera Operation
Education
Full Sail University 2011 — 2014
Bachelor of Science (BS), Film/Cinema/Video Studies
PEQ April 2014 - Present
Sprint Prepaid Group January 2010 - March 2014
Cricket Wireless September 2009 - January 2010
Sprint PCS March 2006 - April 2009
Sprint November 2004 - March 2006
Sprint - Marketing Finance 1998 - 2004
Rhone-Poulenc Rorer 1994 - 1997
Skills
Telecommunications, Wireless, National Retail, Contract Negotiation, Mobile Devices, Account Management, Strategic Partnerships, Product Management, Direct Sales, Channel Partners, Sales Process, Customer Retention, Solution Selling, Management, Start-ups, Sales Operations, Business Development, Product Marketing, Cross-functional Team..., Salesforce.com, Vendor Management, Competitive Analysis, Strategy, Program Management, Creative Solutions, CRM, Retail, Go-to-market Strategy, SaaS, Sales, Selling, Customer Experience, B2B
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 1997
MBA, General Business
Indiana University Bloomington 1987 — 1990
BS, Accounting
PlayMG March 2012 - Present
TSE Consulting Inc. August 2010 - Present
Cricket Wireless May 2007 - August 2010
Hewlett-Packard July 2004 - August 2005
Gateway January 2003 - July 2004
Sony April 1998 - January 2003
Leo Burnett September 1984 - March 1998
Education
Kellogg School of Management 1995 — 1996
Executive Certificate
Denison University 1980 — 1984
BA, TheologyPhilosophy
AT&T October 2014 - Present
Cricket Wireless August 2009 - October 2014
Bradford Group February 2006 - August 2009
Skills
Writing, Media Pitching, Event Planning, Marketing, Public Relations, Blogging, Marketing Communications, Retail, Graphic Design, Social Media Marketing, Advertising, Integrated Marketing, Marketing Strategy, Project Management, Direct Marketing, Management, Social Media, Account Management, Press Releases, Media Relations, Strategy
Education
Harding University 2001 — 2005
BA, Advertising
Lytx Inc. August 2014 - Present
Cricket Wireless May 2007 - June 2014
SAIC November 2005 - May 2007
Morrison & Foerster LLP August 2003 - November 2005
Brobeck, Phleger & Harrison August 1999 - January 2003
U.S. District Court Judge S. Rhoades, Sr. August 1998 - August 1999
Skills
Corporate Law, Privacy Law, Mergers & Acquisitions, Licensing, Venture Capital, Corporate Governance, Intellectual Property, Corporate Finance, Strategy, SEC filings, Strategic Partnerships, Legal Advice
Education
University of California, Los Angeles - School of Law 1996 — 1998
JD
Georgetown University 1990 — 1994
BA, Politicial Science
Western Union - Talent Acquisition (contract) December 2014 - Present
Cricket Wireless February 2010 - December 2014
Charles Schwab September 2008 - December 2008
Spencer Reed January 2007 - January 2008
Adecco April 2006 - January 2007
Adecco October 2005 - April 2006
US Air Force April 2003 - October 2005
US Navy January 2000 - January 2003
US Navy January 1983 - January 2003
US Navy January 1987 - January 1990
Skills
Talent Acquisition, Talent Management, Recruiting, Interviews, Applicant Tracking..., Sourcing, Behavioral Interviewing, Screening, Onboarding, Screening Resumes, Background Checks, Contract Recruitment, Human Resources, Job Fairs, Temporary Placement, Temporary Staffing, Management, Employee Relations, Time Management, Cold Calling, HR Policies, Search, Job Descriptions, Permanent Placement, Personnel Management, Employer Branding, Hiring, Customer Retention, Employee Engagement, Benefits Negotiation, Corporate Recruiting, Taleo, Employee Benefits, New Hire Orientations, Recruitment Advertising
Education
Columbia College
Bachelor of Arts (BA), Business Administration
Cricket Wireless February 2015 - Present
Cbeyond July 2013 - November 2014
Cbeyond March 2011 - November 2014
Cbeyond August 2008 - August 2013
Sprint Nextel March 2006 - December 2007
Cingular December 2004 - March 2006
Skills
FDPCA Certified, HIPAA Cetfified, T1, Call Center, Customer Service, Customer Relations, Troubleshooting, Provisioning, Wireless, Siebel, Voice Mail, Blackberry, Account Management, Customer Retention, Telecommunications, Call Centers, Direct Sales, Management, Networking, Technical Support, Mobile Devices, VoIP
Education
Dekalb Community College 1982 — 1984
AA, Business Communication
Chamblee High School Chamblee Ga 1978 — 1982
Cricket Wireless July 2011 - Present
MS&L January 2007 - April 2010
Franco Public Relations April 2005 - December 2006
Detroit Economic Club August 2003 - November 2004
Ford Motor Company 1999 - 2001
Skills
Internal Communications, Social Media, Integrated Marketing, Event Management, Media Relations, Corporate Communications, Strategic Communications, Public Relations, Crisis Communications, Press Releases, Marketing Communications, Technical Writing, CRM, Creative Writing, Internal & External..., Diversity & Inclusion, New Media, Publicity
Education
Eastern Michigan University 1996 — 2002
B.S., Public Relations
Specs Howard School of Media Arts 1998 — 2000
Certificate, Radio and Television
CDW June 2011 - Present
SuperMedia September 2010 - July 2011
D-Link September 2007 - December 2009
Clear Channel Radio January 2007 - September 2007
Cricket Wireless January 2006 - January 2007
DIRECTV October 1995 - January 2006
Skills
Account Management, Salesforce.com, Direct Sales, Sales Management, New Business Development, Solution Selling, Sales Operations, B2B, Sales Process, Sales, Cold Calling, Product Marketing, Strategic Planning, Lead Generation, Business Development, Wireless, Team Building, Negotiation, Marketing Strategy, Sales Presentations
Education
Fullerton College 1989 — 1992
Diploma, Criminal Science
Loara High School 1988 — 1989
Cricket Wireless March 2013 - Present
Cricket Communications February 2012 - February 2013
Cricket Communications May 2011 - January 2012
Cricket Communications August 2009 - May 2011
Cricket Communications March 2009 - August 2009
Elutions October 2006 - March 2009
Compass Wireless January 2005 - June 2006
Skills
Sales Operations, Sales, Wireless, Telecommunications, Leadership, Direct Sales, Customer Satisfaction, Cross-functional Team..., Sales Management, Management, Analytics, Strategy, Business Strategy, Business Planning, Mobile Devices, Account Management, Product Management, Channel, New Business Development, Business Development, Customer Retention, Strategic Planning, Customer Experience, Indirect Channel Sales, Market Analysis, Process Improvement, Strategic Partnerships, Consumer Behaviour, Solution Selling, Product Marketing, Project Management, Team Leadership, Competitive Analysis
Education
Liberty University 2014 — 2017
Business Administration and Management, General
Harrisburg Area Community College 2007 — 2009
Business Administration
Cricket Wireless June 2015 - Present
Profile Personal Trainer July 1996 - Present
Gold's Gym July 2013 - April 2014
The Vitamin Shoppe January 2008 - January 2012
General Nutrition Center February 2004 - January 2008
Skills
Nutritional Counseling, Nutrition Education, Sports Nutrition, Weight Training, Weight Loss Coaching, Weight Management, Bodybuilding, Bio Identical Hormones, Compounding Pharmacy, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Facebook, Twitter, Social Media, PowerPoint, Wellness Coaching, Nutrition, Fitness, Supplements, Wellness, Fitness Training, Public Relations, Advertising, Health Education, Weight, Strength Training, Lifestyle, Holistic Health, Lifestyle Coaching, Health Promotion, Wellbeing, New Business Development, Social Networking, Social Media Marketing, Online Marketing, Customer Service, Functional Training, Sports, Pain Management, Sales, Retail, Circuit Training, Cpr Certified, Email Marketing, Exercise Prescription, Personal Training, Coaching, Training
Education
Expert Rating 2009 — 2013
Personal Fitness Trainer
Expert Rating 2009 — 2013
Nutrition
Everglades University
Alternative Medicine
Polk State College
Liberal Arts
Cricket Wireless August 2015 - Present
Cox Enterprises November 2014 - March 2015
Primus Software Corporation Consultant to Cox Enterprises March 2014 - November 2014
Crystal Equation Corporation Consultant to Cox Communications July 2013 - January 2014
The Coca-Cola Company January 2011 - July 2013
Gravograph June 2010 - September 2010
Cbeyond October 2009 - April 2010
Atlanta Journal Constitution September 2008 - February 2009
Terminix February 2008 - June 2008
CareerBuilder.com February 2004 - February 2008
Skills
Management, Leadership, Training, Account Management, Operations Management, Project Management, SAP, Sales, Salesforce.com, Data Analysis, Quality Assurance, Business Analysis, CRM, Microsoft Office, Analysis, Taleo, Team Leadership, Customer Service, SharePoint, Business Process..., Vendor Management, Customer Satisfaction, Budgets, Promotions, Sales Management, Coaching, Forecasting, Cross-functional Team..., SAP BW, Outlook, Customer Retention, Technical Support, Accounting, Financial Analysis, Financial Reporting, Financial Statement...
Education
Gwinnett Technical College 2010 — 2012
Associates, Accounting
Asher School of Business 2003 — 2004
Associates, Business Software Technology
Mitchell College 1994 — 1996
Associates, Small Business / Cosmetology
Statesville High School 1989 — 1993
High School Diploma, Academics
Cricket Wireless January 2015 - Present
AT&T April 2012 - January 2015
AT&T September 2009 - April 2012
AT&T June 2004 - September 2009
Alltech Communications July 2000 - August 2003
Skills
Customer Retention, B2B, Solution Selling, Direct Sales, Telecommunications, Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Managed Services, Cloud Marketing, Cloud Storage, Cloud Applications, P&L Forecasting, Analysis, SMB, Small Business Marketing, Cold Calling, Training, Account Management, Wireless, Sales, Management, Sales Process, Cloud Computing, Selling, Co-location, Channel Partners, Integrated Marketing, Sales Operations, Unified Communications, Strategic Partnerships, MPLS, Lead Generation, Integration, CRM, SaaS, Strategy, Sales Presentations, Customer Satisfaction, Project Management, Sales Management, Product Launch, Leadership, Customer Service, Negotiation, Product Management
Education
Georgia Southern University 1999 — 2003
Bachelor of Science, Public Relations
Cricket Wireless August 2015 - Present
ALCATEL ONETOUCH December 2012 - August 2015
ALCATEL ONETOUCH September 2011 - December 2012
Motorola July 2005 - September 2011
Motorola January 2003 - July 2005
Motorola November 2000 - January 2003
Skills
Handsets, Mobile Communications, Mobile Technology, Wireless, Mobile Devices, Telecommunications, Android, Cellular Communications, Product Management, Management, Software Engineering, Testing, Software Development, Program Management, Cross-functional Team..., Strategy, Integration, Six Sigma, Product Marketing, Product Development, 3GPP, Smartphones, Go-to-market Strategy, Product Planning, Product Launch, GSM, CDMA, LTE
Education
Florida State University 1999 — 2001
Master's degree, Computer Science
VESIT 1994 — 1998
Bachelor of Engineering, Computer Engineering
VESIT
Maxim Healthcare Services April 2015 - Present
A Wireless - Verizon Wireless Premium Retailer March 2014 - March 2015
AT&T March 2013 - August 2013
Cricket Wireless April 2011 - July 2011
Xerox September 2010 - December 2010
RadioShack April 2010 - August 2010
Skills
Team Leadership, Account Management, Sales, Wireless, Customer Service, Direct Sales, Customer Retention, Team Building, Sales Operations, Customer Satisfaction, Sales Management, Customer Experience, Solution Selling, Mobile Devices
Education
Durham Technical Community College 2007 — 2010
Computer Science
Cricket Wireless July 2014 - Present
ExperienceJcPenney June 2006 - March 2015
EducationUniversity of Houston June 2006 - March 2012
GCA Houston Airport November 2004 - January 2006
Houston Community College August 2000 - June 2003
Skills
Data Entry, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Research, Microsoft Excel, Teaching, Higher Education, Public Speaking, Spreadsheets, Editing, Fax, Event Planning, Teamwork, Time Management, Critical Thinking, Data Analysis
Education
California State University 2009 — 2013
a BA, Business; Marketing option
Fresno City College 2006 — 2008
AT&T July 2015 - Present
Cricket Wireless October 2014 - July 2015
AT&T April 2012 - September 2014
AT&T Mobility June 2011 - March 2012
Prudential Financial May 2009 - May 2010
Skills
Leadership, Project Management, Sales Operations, Management, Analysis, Marketing, Public Speaking, Customer Service, Finance
Education
Florida State University - College of Business 2010 — 2011
MBA
Florida State University 2005 — 2009
Bachelor of Science, Business Management
Target December 2012 - March 2014
Cricket Wireless November 2011 - June 2012
Skills
Microsoft Office, HTML, CSS, JavaScript, Drupal, WordPress, Joomla, VMware, Content Management, Ruby on Rails, Mac OS, Windows 7, Ubuntu, Management, Networking, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Customer Service, Time Management
Education
DePaul University 2010 — 2015
Bachelor’s Degree, Information Systems
Metro Pcs Wireless March 2015 - Present
Cricket Wireless August 2013 - March 2015
Northtech LLC. June 2013 - August 2013
Burger King Corporation October 2012 - August 2013
Skills
AutoCAD, Solidworks, CAD, Engineering Management, Matlab, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Mechanical Engineering, Pro Engineer, Customer Service, Finite Element Analysis
Education
Drexel University 2014 — 2016
Bachelor of Engineering (B.E.), Mechanical Engineering
Pennsylvania State University-Penn State Abington 2012 — 2014
Bensalem High School 2010 — 2012
Cricket Wireless July 2015 - Present
Verizon Telematics, Inc. June 2014 - Present
Verizon Telematics, Inc. March 2013 - June 2014
Verizon Telematics, Inc. May 2012 - March 2013
Verint Systems February 2010 - April 2012
AutoTrader.com January 2008 - November 2009
Cox Communications August 2006 - December 2007
PricewaterhouseCoopers March 2006 - August 2006
Mindspring 1996 - 1998
Skills
Quality Assurance, Mobile Devices, SQL, SDLC, Business Analysis, Testing, User Acceptance Testing, Agile Methodologies, Manual Testing, Test Strategy, Mobile Applications, Integration, .NET, Regression Testing, Test Planning, Databases, Team Leadership, Leadership, Requirements Analysis, Oracle, Management, Visio, Requirements Gathering, Business Process, CRM, Process Improvement
Education
Florida State University 1987 — 1990
Bachelor of Arts (B.A.), Biology, General
University of Maryland College Park 1988 — 1989
Biology/Biological Sciences, General
T-Mobile (Wireless Vision) 2013 - Present
Wireless Vision November 2013 - December 2014
Cricket Wireless 2010 - 2011
Skills
Visual Merchandising, Customer Service, Sales, Microsoft Office, Retail, Social Media, Marketing, Employee Training, Cash Management, Change Orders, Order Management, Cpr Certified, Customer Escalation..., Sales Operations, Direct Sales, Sales Management, Leadership, Team Building, Account Management, Inventory Management, Training, Customer Satisfaction, Customer Retention, Telecommunications
Education
Globe University
Colorado State University
Limitless PCS, Inc December 2014 - July 2015
Cricket Wireless March 2014 - August 2014
sears optical 2012 - 2013
Internship, bet network, 106 and park March 2006 - July 2006
Skills
Store Management, Loss Prevention, Merchandising, Retail, Visual Merchandising, Store Operations, Inventory Control, Profit, Customer Service, Leadership, Management, Retail Sales, Sales, Team Building, Time Management, Training, Inventory Management, Event Planning, Microsoft Word, Customer Satisfaction, Coaching, Microsoft Office, Public Speaking
Education
National louis university 2007 — 2009
Bachelor's degree, Business Administration and Management, General
Columbia College Chicago 2005 — 2007
Film/Cinema/Video Studies
Seeking New Career Opportunities In Sales Mgmt. : CE, CPG, Territorty, & Real Estate September 2015 - Present
Hill's Pet Nutrition March 2015 - Present
DB Schenker January 2014 - March 2015
Geneva College April 2012 - May 2014
Apple Inc. November 2009 - January 2012
BDS Marketing, Inc. July 2005 - March 2007
Pizza Palace Express March 2002 - June 2005
Cricket Wireless January 2000 - March 2002
Westaff May 1998 - December 2000
Skills
Sales, Retail, Microsoft Office, Microsoft Office Xp, Product Marketing, Consumer Electronics, Team Leadership, Customer Service, Competitive Analysis, Mobile Devices, Product Management, Cross-functional Team..., Customer Experience, Management, Merchandising, Microsoft Excel, Mobile Technology, iPhone, Store Management, Mac OS, Retail Sales, Business Strategy, Apple Certified, Account Management, Microsoft Word, Inventory Management, Leadership, Sales Operations, Marketing, Pet Nutrition, CPG Sales, Sales Trainings, customer Insight, Sales Metrics
Education
Geneva College 2012 — 2014
Bachelor's degree, Human Resources Management and Services, 3.0
Trinity Christian School 1986 — 1990
High School, General, 3.00
Ventana Medical Systems April 2013 - December 2013
Hospitales Star Médica June 2010 - August 2010
The University of Texas at El Paso February 2010 - August 2010
Schneider Electric January 2010 - June 2010
Cricket Wireless December 2008 - September 2009
El Paso Community College June 2007 - August 2008
Skills
SAP, Supply Chain Management, SAP Implementation, Microsoft Office, Project Management, Customer Service, Business Process..., Inventory Management, Procurement, Linear Programming, Six Sigma, Microsoft Excel, Process Improvement, Management, Leadership, Lean Manufacturing, Team Leadership, Supply Chain, Logistics
Education
The University of Texas at Arlington 2011 — 2013
Master of Science in Logistics, Logistics, Materials, and Supply Chain Management
UTEP 2008 — 2010
Bachelor of Business Administration with a concentration in International Business and, International Business
El Paso Community College 2006 — 2008
Associate of Arts in Business Management, Business Administration and Management, General
cobach
cobach
Cricket Wireless January 2012 - Present
Cricket January 2012 - Present
OfficeMax September 2011 - January 2012
Aflac April 2007 - October 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
Target February 2006 - August 2007
Cingular Wireless January 2005 - March 2007
Blue Cross Blue Shield April 2000 - December 2004
Skills
Microsoft Office, Customer Service, Google Docs, Retail, Call Center, Desktop Publishing, Cashiering, Logistics, Copy Editing, Document Design, Data Entry, Microsoft Excel, Time Management, Analysis, Telephone Skills, Leadership, Selling, Outlook, Training, Information Design, Access, Program Management, Customer Satisfaction, Fundraising, Call Centers, Coaching, Editing, PowerPoint, Sales, Customer Retention, Management, Social Networking, Project Planning, Inventory Management, Public Relations, Teamwork, Microsoft Word, Process Improvement, Facebook, Account Management, Team Leadership, Event Planning, Networking, Interviews, Troubleshooting, Invoicing, Purchasing, Employee Benefits, Team Building, Cold Calling
Education
Full Sail University 2014 — 2016
Master's Degree, Internet Marketing
University of Phoenix 2009 — 2010
Master of Business Administration, Business
Columbus Technical College 2007 — 2007
Certified Life and Health Specialist, Business
Columbus State University 2001 — 2006
B.S., Political Science
High School 1997 — 2001
High School Diploma, College Prep.
Cricket Wireless September 2013 - Present
Ignition Commerce July 2008 - September 2013
Advantage Dealer Services, Inc. November 2005 - June 2008
Dark Horse Software, Inc November 2003 - November 2005
Skills
Git, Bootstrap, HTML5, jQuery, JavaScript, Java, CSS, CSS3, JIRA, XML, Java Enterprise Edition, JSP, Hibernate, AJAX, Web Applications, HTML, SQL, Ant, JBoss Application Server, MySQL, Demandware, ATG, Oracle, JSTL, Titanium, Eclipse, Tomcat, J2EE, J2SE, JSON, JDBC, Servlets, Swing, JBoss, JSF, JPA, NetBeans, Subversion, Dojo, Software Development, REST
Education
DeVry University 2000 — 2004
Computer Information Systems, Computer Information Systems
SALVI Entertainment January 2011 - Present
CRICKET WIRELESS December 2013 - Present
Skills
Event Planning, Event Producing, Hosting, Promotions, Marketing, Live Sound, Advertising, Social Media, Social Networking, Comedy, Mobile Devices, Entrepreneurship, Facebook
Education
College of the Sequoias 2003 — 2007
Some College, General Education
College of the Sequoias
Business Administration and Management, General
Blue Chip Acquisitions, Inc. July 2015 - Present
Cricket Wireless August 2013 - Present
Skills
Sales, Leadership, Telecommunications, Customer Service, Training, Wireless, Sales Management, Team Leadership, Customer Satisfaction, Process Improvement, Troubleshooting, Self Driven, High Attention to Detail, Drive for Results, Consultative Selling, Customer Retention, Change Management, Social Media Marketing, Grassroots, Customer Experience, Management, Retail, Coaching, Sales Process, Team Building, Inventory Management
Education
Gateway Community and Technical College 2013 — 2014
Business Administration, Management and Operations
Thomas More College 2011 — 2012
Psychology
Sunnyside dental October 2014 - Present
Cricket Wireless March 2014 - Present
East Bay Deli July 2013 - April 2014
Applebee's March 2008 - April 2014
Skills
Bilingual, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Time Management, Spanish, Team Leadership, Leadership, Data Entry, Social Networking, Critical Thinking, Sales, Cashiering, Customer Satisfaction, Retail, Hospitality, Telephone Skills, Cash Handling, Event Planning
Education
College of Charleston 2010 — 2014
Bachelor of Arts (BA) in Spanish
Trident Technical College
Associate in science, Dental hygiene
Cricket Wireless November 2014 - February 2015
West Corporation September 2011 - November 2012
Alorica April 2012 - October 2012
Contemporary Services Corporation September 2009 - September 2011
C5 Youth Foundation May 2008 - August 2008
Boston Culinary Group June 2007 - March 2008
Walt Disney World June 2006 - August 2006
Skills
PC maintenance, Customer Service, Troubleshooting, Call Center, Windows 7, Windows 95, Windows XP Professional, Short Sales, Sales Support, Inside Sales, Hardware Support, Software Installation, Social Networking, Social Media, Social Media Marketing, Data Entry, Transportation, Monorail, Typing, XP, Leadership, Networking, Training, Event Management, Call Centers, Time Management, Computer Maintenance, Team Building, Windows XP, Public Speaking, Sales, Event Planning, Microsoft Office, Management, Public Relations, Marketing
Education
Full Sail University 2006 — 2007
Recording Arts
Devry University 2006 — 2006
Business Administration
Cricket Wireless June 2015 - Present
East Central University August 2013 - Present
Boys & Girls Clubs of Ada County September 2011 - Present
VITA (Volunteer Income Tax Assistance) February 2015 - April 2015
Bella Sera Italian Restaurant May 2013 - July 2013
Compass Group August 2012 - May 2013
San Remos Pizzeria August 2011 - January 2012
Skills
Accounting, Financial Accounting, Financial Reporting, Microsoft Excel, Outlook, Teamwork, QuickBooks, Budgets, Tax, Microsoft Word, Microsoft Office, Customer Service, Bilingual, Leadership, Time Management, Public Speaking, Event Planning, Social Media, International Travel..., PowerPoint, Access
Education
East Central University 2011 — 2015
Bachelor's degree, Accounting
Shawnee High School 2010 — 2011
General Education, General Studies
Qemal Stafa High School 2007 — 2010
General Education, General Studies
Cricket Wireless May 2015 - Present
AT&T January 2015 - May 2015
AT&T November 2009 - January 2015
Warranty Corporation of America April 2008 - December 2008
Warranty Corporation of America April 2004 - April 2008
Nextel May 2001 - October 2003
Skills
XP, Management, LTE, UMTS, HSPA, Outlook, Public Speaking, Access, Computer Hardware, Customer Service, Troubleshooting, Operating Systems, Software Installation, Networking
Education
Gwinnett Technical College 1998 — 2001
Associate in Applied Technology Degree, Microcomputer Programming Specialist
Cricket Wireless July 2014 - Present
Shirley Ringo for Congress July 2014 - September 2014
Mimura Law Offices March 2013 - July 2014
Idaho Community Action Network January 2014 - March 2014
The College of Idaho March 2013 - May 2013
Travis Manning for Idaho October 2012 - November 2012
Safelink Internet May 2012 - August 2012
Perkins Restaurant and Bakery June 2010 - March 2012
State of Idaho January 2012 - February 2012
Skills
QuickBooks, Microsoft Office, Telephone, Internet, Customer Service, Criminal Law, Research, Marketing Communications, Political Campaigns, Fundraising, PowerPoint, Leadership, Public Speaking, Community Outreach, Government, Nonprofits, Policy, Social Media, Microsoft Word, Event Planning, Microsoft Excel, Sales, Social Networking, Teaching
Education
The College of Idaho 2012 — 2016
Bachelor's degree, Political Economy
College of Southern Idaho 2010 — 2012
Dual-Credits
Burley High School 2008 — 2012
High School Degree
Cricket Wireless November 2014 - Present
Ashland High School September 2013 - Present
Utah Argonauts May 2013 - August 2013
Rouge Creamery April 2010 - November 2010
Ralphs Grocery Company February 2006 - August 2006
Skills
Cashiering, Dependable Team Player, Time Management, Retail Sales, Determination, Team-oriented, Merchandising, Spanish-speaking, Teamwork, People Skills, Goal Oriented, Phone Etiquette, Self-driven, People-oriented, Critical Thinking
Education
Southern Oregon University 2009 — 2014
criminal justice, Criminal Justice and Corrections
University of Utah 2007 — 2009
Sociology
El Camino College 2005 — 2008
Associate of Arts (A.A.), General Studies
Cricket Wireless March 2015 - Present
AT&T Mobility October 2011 - Present
Dycom Industries October 2006 - October 2011
Tribune Media/Sun-Sentinel April 2006 - October 2006
LSN Holdings, Inc. January 2003 - March 2006
JM Family Enterprises May 2000 - August 2002
UPS (United Parcel Service) February 1997 - May 2000
Skills
MS Project Professional..., MS Project Server 2007, Waterfall SDLC, Agile SDLC, MS Office 2010, COBIT, ITIL v3 Certified, Enterprise Architecture, EVM Project Management, Executive Project..., Enterprise Risk..., Vendor Management, SharePoint, SDLC, Resource Management, Project Management, Agile Methodologies, IT Compliance, GITC Audit Readiness, Earned Value Management, MS Project, ITIL Certified, Disaster Recovery, Process Improvement, Software Project..., Data Center, System Deployment, Security, IT Management, Office 2010, Enterprise Software, Program Management, Visio, Telecommunications, Microsoft SQL Server, IT Strategy, Project Planning, Testing, Information Technology, IT Service Management, PMO, Requirements Analysis, Infrastructure, Project Portfolio..., Integration, ITIL, Business Intelligence, Agile Project Management, Software Development, PMP
Education
Syracuse University - Martin J. Whitman School of Management 2015 — 2016
Master's Degree, Information Management - In Process, 4.0 GPA
Florida Atlantic University
Bachelor of Arts (B.A.), Cognitive Science, with Research Distinction
Bryan Michaels State Farm Agency September 2012 - December 2012
T-Mobile October 2009 - June 2011
Cricket Wireless May 2009 - November 2009
Marcus-Boyd Realty February 2008 - August 2008
World Impex Foriegn Auto Parts 2006 - 2008
Skills
Sales Management, Customer Service, Wireless, Direct Sales, Telecommunications, Customer Retention, Sales Operations, Mobile Devices, Customer Experience, Solution Selling, Account Management, Sales Process, Mobile Communications, Salesforce.com, Mobile Technology, Cisco Technologies, Cisco Routers, Cisco IOS, Cisco Certified, CompTIA, Help Desk Support, Desktop Support..., Network Administration, Network Security, OSPF, BGP, EIGRP, Routing Protocols like..., Routing Protocols, VPN, IPv4, IPv6, Network Engineering, Internships, LAN Switching, CCENT, CCNA
Education
Harford Community College 2012 — 2014
Student, Information Assurance and Cybersecurity
Fallston High School, 2006 2004 — 2006
Cricket Wireless July 2014 - Present
Macrologic, Inc. April 2003 - August 2014
Comcast Cable January 2014 - April 2014
State of Colorado, Division of Parks and Wildlife September 2010 - June 2013
360Networks (USA) Inc. December 2000 - September 2002
Convergent Communications May 1998 - December 2000
Skills
Microsoft Office, Microsoft Word, English, Microsoft Excel, PowerPoint, Customer Service, Microsoft Access, Telecommunications..., Data Analysis, Databases, Database Administration, Data Warehousing, Data Mining, Reporting & Analysis, Report Writing, C#, C++, SQL, VoIP, SNMP, Network Engineering, Voice & Data Convergence, CMS, Cisco BTS, Ericsson IMS, Huawei IMS, Genband Safari, Broadsoft Broadworks, Troubleshooting, Access, Integration, Unix, Telecommunications
Education
Community College of Aurora 1991 — 1994
Associate of Science (AS), Computer Information Systems
Cricket Wireless October 2013 - Present
IndyWx.com November 2010 - Present
Skills
Telecommunications, Weather Forecasting, Consultative Selling, Sales Management, Customer Service, Team Building, Team Leadership, B2B, Wireless, Sales Operations, Training, Store Management, Leadership, Merchandising, Selling, Coaching, Customer Retention, Sales, Sales Presentations, Recruiting, Employee Training, Social Networking, Cellular Communications, Salesforce.com, Customer Experience, Retail, Customer Satisfaction, Management, Cold Calling, Account Management, Public Relations, Mobile Devices, Solution Selling, Retail Sales, Business Development, Marketing, Hiring, Social Media Marketing, Time Management, Direct Sales, Sales Process, Product Marketing, M2M, Strategic Partnerships, Competitive Analysis, Lead Generation, CRM, P&L Management, Strategy, Cross-functional Team...
Education
East Tennessee State University 2003 — 2007
Bachelors, Mass Communication
East Tennessee State University 2003 — 2007
BS, Communications
Cricket Wireless May 2015 - Present
AT&T September 2014 - May 2015
AT&T July 2012 - September 2014
Crystal Enterprises, Inc. January 2010 - June 2012
Crystal Enterprises, Inc. April 2007 - December 2009
Education
Georgia Institute of Technology
Master of Business Administration (MBA)
The University of Georgia
Bachelor of Arts
Cricket Wireless December 2014 - Present
Table LLC May 2010 - Present
AT&T April 2014 - December 2014
AT&T June 2012 - March 2014
Slalom Consulting April 2011 - June 2012
Slalom Consulting February 2007 - April 2011
Amdocs Consulting May 2005 - January 2007
Accenture January 2001 - May 2005
Skills
Product Development, Product Strategy, Project Portfolio..., Program Management, Management Consulting, Solution Architecture, Application Architecture, Account Management, Solution Selling, Certified Scrum Master..., Product Management, Project Management, Strategy, Integration, Mobile Devices, Telecommunications, Start-ups, Business Development, Cross-functional Team..., Business Process..., Management, CRM, Requirements Analysis, Leadership, Consulting, Vendor Management, Business Strategy
Education
Harvard Business School 2013 — 2015
PLDA (EMBA) - HBS Alumnus, Business Administration and Management, General
The University of Georgia 1996 — 2000
BBA, Management Information Systems
Knowles Corporation June 2014 - Present
Cricket Wireless August 2012 - June 2014
Enova Financial December 2009 - August 2012
DeVry University September 2009 - December 2009
Skills
Financial Analysis, Forecasting, Business Analysis, Variance Analysis, Data Analysis, Finance, Financial Modeling, Analysis, Financial Forecasting, Financial Reporting, Financial Statement..., Corporate Finance, Accounting, Valuation, Credit Analysis, Risk Management, Portfolio Management, Credit
Education
DePaul University 2006 — 2009
Bachelor of Science (BS), Finance, General
Cricket Wireless May 2006 - Present
Star Lumber April 2005 - April 2006
Lowe's Home Improvement March 2002 - April 2005
Lowe's Home Improvement January 1999 - March 2002
Skills
Wireless, Sales Operations, Direct Sales, Cellular Communications, Telecommunications, Customer Retention, Sales Management, Customer Experience
Education
Friends University 2009 — 2014
Bachelor’s Degree, Business Administration and Management, General
Xenith January 2015 - Present
Fathead October 2014 - January 2015
Cricket Wireless August 2014 - October 2014
Monumental Sports & Entertainment September 2013 - August 2014
Washington Nationals March 2013 - August 2014
Monumental Sports & Entertainment September 2013 - May 2014
Octagon September 2013 - December 2013
Lagardère Unlimited May 2013 - August 2013
NFL Players Association January 2013 - April 2013
Lone Star Sports and Entertainment December 2012 - December 2012
Skills
Sports Management, Event Management, First Aid, Cpr Certified, Event Planning, Grassroots Marketing, Promotions, Microsoft Office, AED, Guest Service, Facilities Management, Operations Management, Sports, Advertising, Sales, Marketing, Time Management, Leadership, Sports Marketing, Sponsorship, Customer Service, Facebook, Football, Sponsorship Sales, Ticket Sales, Social Networking, Game Day Operations, Microsoft Word, Coordinating Events, Social Media Marketing, Athletics
Education
Georgetown University 2013 — 2014
Master's of Professional Studies, Sport Industry Management, 3.6 GPA
Grand Valley State University 2006 — 2012
Bachelor of Science, Sports Management
Martin Luther King Jr. Senior High School 2002 — 2006
Servarus January 2012 - Present
Cricket Wireless March 2009 - August 2011
Lead.com April 2008 - October 2009
Leads.com January 2008 - March 2009
Monster Auto February 2006 - March 2008
Sprint Nextel January 2005 - February 2006
Skills
Bilingual, Spanish translation, Employee Benefits, Time Management, Team Leadership, Sales Process, Sales Management, Cold Calling, Sales, Customer Service, Spanish, Team Building
Education
ECPI University 2006 — 2009
Criminal Justice Associates, Criminal Justice
ECPI College of
Associate of Science, Criminal Justice
Cricket Wireless January 2014 - Present
Skills
Business Development, International Sales, Corporate Training, Operations Management, Acquisition Integration, Leadership, Business Planning, Entrepreneurship, Office Administration, Manufacturing..., Medical Devices, Clinical Research, Management, Strategy, Project Management, Customer Service
Education
Georgia Perimeter College 2007 — 2009
Associate of Science (A.S.), Business Administration, Management and Operations
Cricket Wireless December 2014 - Present
YP January 2011 - October 2013
AT&T August 2005 - January 2011
Skills
Marketing, Project Management, B2B Marketing, Online Advertising, Product Management, Salesforce.com, Marketing Strategy, Product Marketing, Mobile Marketing, Analysis, SEM, Digital Marketing, Market Planning, Direct Marketing, Microsoft Excel, Access, MS Project, Online Marketing, Microsoft Word, PowerPoint, SQL, Advertising Sales, Budgets, Outlook, Business Objects, Pricing Strategy, B2C marketing, Market Analysis, Business Intelligence, Balsamiq, SharePoint 2013
Education
Keller Graduate School of Management 2006 — 2008
Master of Business Administration (MBA), Marketing
DeVry University-Georgia 2003 — 2005
Bachelor of Science (BS), Business Administration (Project Management)
General Motors June 2014 - Present
Cricket Wireless July 2013 - April 2014
AT&T November 2012 - July 2013
Turner Broadcasting July 2012 - November 2012
Turner Broadcasting March 2012 - July 2012
RapidLD April 2011 - March 2012
SNI Corp November 2010 - April 2011
AT&T May 2010 - November 2010
Verizon Wireless December 2009 - May 2010
BottomLine Technologies Formally October 2007 - April 2009
Skills
.NET, C#, PHP, Drupal, Weblogic, Core Java, XML, JavaScript, SQL, AJAX, Java, JBoss Application Server, JBPM, Struts, MySQL, jQuery, JSP, JSON, Linux, XSLT, Oracle, Apache
Education
Columbus State University
B.S, Computer Science
Cricket Wireless April 2015 - Present
AT&T May 2014 - February 2015
Fairleigh Dickinson University Metropolitan Campus International Admissions September 2011 - December 2012
New York-Presbyterian Hospital July 2009 - August 2009
Skills
AutoCAD, Engineering, Mechanical Engineering, Microsoft Office, Technical Writing, Microsoft Excel, Matlab, PowerPoint, Microsoft Word, Electronics, Customer Service, Multisim, Team Building, Leadership, Management, Research, Social Networking, JavaScript, NetBeans
Education
Fairleigh Dickinson University 2010 — 2014
Bachelor of Science (B.S.), Mechanical Engineering Technology, 3.4
Cricket Wireless September 2014 - Present
Cricket Wireless January 2010 - September 2014
Cricket Communications June 2008 - January 2010
Cricket Communications May 2006 - June 2008
Skills
Sales Process, Cross-functional Team..., Salesforce.com, Sales, Customer Satisfaction, Telecommunications, Account Management, Sales Operations, Sales Management, Team Leadership, Contract Negotiation, P&L Management, Management, Vendor Management, Product Marketing, Product Development, Marketing Strategy, Training, Negotiation, Business Planning, Mobile Devices, Customer Experience, Product Launch, Process Improvement, Team Management, Call Centers, Inventory Management, Leadership, Selling, Pricing, Competitive Analysis, Project Management, Team Building, Strategic Partnerships, CRM, Strategic Planning, Business Development, Key Account Management, Operations Management, Call Center, E-commerce, Program Management, SaaS, Marketing
Education
Colorado State University - Global Campus 2013 — 2015
Masters of Science - Management, Operations Management and Supervision, 4.0
Metropolitan State College of Denver 1984 — 1985
Bachelor of Science (BS), Business
Colorado State University 1980 — 1984
BS - Business - Marketing
Pueblo South High
Cricket Wireless April 2011 - Present
Skills
Amazon Web Services..., Google Cloud Platform, Rackspace Cloud, Analytics, PPC, Data Analysis, Financial Analysis, SEO, Dashboarding, Income Statement, Microsoft SQL Server, Big Data, Data Science, Cloud Computing, Business Intelligence, Access, VBA, Excel, SharePoint, Sales Process, Salesforce.com, Copywriting, Technical Writing, Crystal Reports, HTML 5, CSS3, PowerPivot, Sales Compensation, SQL, Callidus
Education
Colorado State University
Bachelor of Science (BS)
Cricket Wireless June 2013 - Present
BlackBerry January 2012 - February 2013
LCC International May 2010 - December 2011
Pinnacle Advanced Services, LLC January 2010 - December 2011
Nokia Siemens Networks April 2007 - January 2010
Nokia Networks March 2006 - April 2007
Nokia Networks, Inc. January 2005 - February 2006
Nokia Networks July 2002 - December 2004
Nokia Networks, Inc. 2001 - 2002
Pilipino Telephone Corporation 1996 - 1999
Skills
Telecommunications, Wireless, GSM, LTE, 3G, Open Source Software, Mobile Devices, Managed Services, UMTS, Pre-sales, IP, Mobile Communications, Mobile Technology, Network Design, Data Center, M2M, Core Network Planning, Mobile Device Management, Service Management, Entrepreneurship, EPC, Network Optimization, Technical Product..., Regulatory Affairs, Handsets, EHR, Healthcare Information..., IP Multimedia Subsystem, Informatics, Healthcare Information..., Workflow Management, HL7, SNOMED, Public Health..., ICD-9, ICD-10, Networking, Enterprise Architecture, RF, Integration
Education
Southern Polytechnic State University 2013 — 2013
Accelerated Program in Health IT
Georgia Institute of Technology 2013 — 2013
Georgia State University - J. Mack Robinson College of Business 2008 — 2008
De La Salle University 1999 — 2002
Masters
De La Salle University 1991 — 1996
Engineering
Cricket Wireless July 2013 - Present
DataWay Multimedia South Inc. January 2013 - Present
Capital Transportation Solutions Inc. May 2009 - January 2013
SA Technologies Inc January 2009 - June 2009
AT&T (formerly BellSouth) February 2004 - January 2009
AT&T February 2004 - January 2009
BellSouth Collaboration Services February 2004 - January 2009
BellSouth Telecommunications February 2004 - January 2009
The Home Depot June 2002 - February 2004
DataWay Multimedia South Inc. July 1994 - June 2002
Skills
ActionScript, Flex, Ext JS, Sencha, CSS, Flash, HTML, LESS, Bootstrap, PhoneGap, Agile/Scrum Product..., Backbone, User Interface Design, AJAX, HTML 5, User Interface, Usability, Software Development, User Experience, SQL, Agile Methodologies, ColdFusion, OOP, Web Design, Subversion, Web Development, Mobile Applications, Mobile Devices, jQuery, XML, Architecture, JavaScript, Web Applications, Dreamweaver, Scrum, Integration, Web Services, Solution Architecture, Visio, MySQL, Information Architecture, Product Management, CoffeeScript, Scss, User-centered Design, Multimedia, Usability Testing, Usability Engineering, Enterprise Architecture, Agile Project Management
Education
Florida State University 1974 — 1978
Bachelor of Fine Arts (BFA), Sculpture
Florida State University
Bachelor of Fine Arts
The Walt Disney Company August 2011 - Present
Cricket Wireless March 2010 - August 2011
Electronic Arts (EA) November 2008 - March 2010
Equinix July 2006 - November 2007
Openwave January 2005 - August 2006
Gump's March 2000 - February 2005
Wafernet August 1994 - December 1999
United States Marine Corps August 1990 - May 1994
Skills
Sarbanes-Oxley Act, Information Technology, Process Improvement, Sarbanes-Oxley, Management, Enterprise Risk..., Finance, SOX 404, Vendor Management, Project Management, Cloud Computing, Integration, SDLC, Logistics, Program Management, Business Analysis, Security Management, Imperva, Tripwire Enterprise, DB2, SAP R/3, SAP Netweaver, SAP HR, webMethods Integration..., Unix, Windows, Qualys, PCI DSS, Safe Harbor, Data Privacy, Active Directory, Consulting, Information Security, Security
Education
Golden Gate University 1998 — 2001
MBA, Business, 3.0
Hampden-Sydney College 1986 — 1990
BA, History, 3.5
Cricket Wireless April 2009 - Present
Shane Co. March 2008 - December 2009
RH Donnelly 2006 - March 2008
Dex Media 1993 - 2006
Skills
Vendor Management, Web Development, Project Management, Software Development, Agile Project Management, Program Management, Database Design, SDLC, Agile Methodologies, Architecture, XML, MS Project, Integration, Scrum, Management, IT Strategy, Requirements Analysis, Business Analysis
Education
University of Colorado at Denver 1985 — 1990
BS, Computer Science
Colorado School of Mines 1978 — 1982
BS, Chemical Engineer
Cricket Wireless May 2011 - Present
Cricket Communications April 2001 - May 2011
United States Air Force May 1996 - March 2007
Boeing Commercial Airplanes April 1998 - September 2000
Skills
Sales Operations, Inventory Management, Supply Chain Management, Operations Management, Vendor Management, Process Improvement, Customer Satisfaction, Forecasting, Supply Chain, Customer Service, Telecommunications, Optimization, Supplier Management, Wireless, Planning, Problem Solving, Retail, Vendor Relations, Start-ups, Sales Management, Coaching, Logistics, Project Planning, Management, Purchasing, Contract Negotiation, Negotiation, Inventory Control, Training, Team Building, Product Development, New Business Development, Product Management, Change Management, Procurement, Leadership, Sales, Direct Sales, Business Development, Business Planning, Business Analysis, Customer Experience, Customer Retention, Contract Management, Cellular Communications, Strategic Sourcing, Analysis, Mobile Devices, P&L Management, Cross-functional Team...
Education
Eastern Washington University 2000 — 2001
Bachelor of Business Administration (B.B.A.), Business/Commerce, Operations
Gonzaga University 1988 — 1990
Cusick/John R Rogers High School 1985 — 1988
General Pre College Study
Cricket Wireless March 2015 - Present
AT&T June 2011 - March 2015
AT&T May 2010 - June 2011
AT&T October 2006 - May 2010
BellSouth July 2004 - October 2006
Home Depot May 2003 - September 2003
US Army May 1998 - January 2002
Skills
Product Management, Product Marketing, Wireless, Telecommunications, Competitive Analysis, Cross-functional Team..., Marketing, Marketing Strategy, Business Strategy, Vendor Management, Strategic Partnerships, Project Management, Program Management, Mobile Devices, Cloud Computing, Management, Strategy, Leadership, Strategic Planning, Integration, Customer Experience, Mobile Technology, Business Development
Education
Georgia Institute of Technology 2002 — 2004
MBA
Georgia Institute of Technology - Georgia Tech College of Management 2002 — 2004
United States Military Academy at West Point 1994 — 1998
BS
Cricket Wireless December 2012 - Present
City of Atlanta March 2010 - September 2012
Delta Air Lines April 2009 - March 2010
InterContinental Hotels Group October 2007 - March 2009
The Home Depot March 2006 - October 2007
AT&T October 2001 - March 2006
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Strategic Planning, Budgeting, Valuation, Forecasting, Process Improvement, Capital Budgeting, Financial Management, Excel, Access, PowerPoint, Variance Analysis, Business Analysis, Reconciliation, Problem Solving, Competitive Analysis, Word, Cost Analysis, Cross-functional Team..., Microsoft Office, Consolidation, Business Case
Education
Emory University - Goizueta Business School 2003 — 2007
Master of Business Administration, Finance
Morehouse College 1985 — 1990
BA, Marketing and Accounting
American Credit Acceptance October 2014 - Present
Cricket Wireless October 2013 - October 2014
TMX Finance November 2011 - October 2013
RedPrairie March 2009 - November 2011
Burroughs & Chapin Company November 2007 - February 2009
Skills
SQL, SSIS, SSRS, SharePoint, Analysis Services, ASP.NET, Databases, Microsoft SQL Server, Business Intelligence, Silverlight, .NET, Business Process, T-SQL, Integration, Microsoft Office..., Requirements Analysis, Stored Procedures, SharePoint Server
Education
Francis Marion University 2001 — 2005
Bachelor of Science (BS), Mathematics and Computer Science
Cricket Wireless August 2014 - Present
Alltel October 2012 - Present
AT&T October 2013 - August 2014
Alltel Wireless 2009 - October 2012
Alltel January 2009 - October 2009
Alltel February 2004 - January 2009
Education
College of Charleston
Cricket Wireless July 2015 - Present
AT&T December 2013 - June 2015
AT&T June 2013 - November 2013
AT&T July 2012 - May 2013
AT&T September 2011 - July 2012
Kenan-Flagler Business School August 2009 - May 2011
AT&T May 2010 - August 2010
University of North Carolina at Chapel Hill February 2009 - August 2009
Corporate Executive Board April 2008 - October 2008
Corporate Executive Board August 2006 - March 2008
Skills
Strategy, Social Media Marketing, Cross-functional Team..., Product Marketing, Marketing Strategy, Management, Social Media, Marketing, B2B, People Management, Project Management, Leadership, Leadership Development, Sales Management, Public Relations, Direct Marketing, Team Leadership, Sales, Competitive Analysis, Event Planning, Corporate Communications, Digital Marketing, Content Marketing, Blogging, Cross-functional..., Corporate Social Media, Consumer Marketing, Twitter, B2B Marketing, B2B Social Media, Services Marketing, Local Marketing, B2C marketing, Word Of Mouth Marketing, Mobile Advertising, Ad Tech, Location Based Services
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2009 — 2011
MBA, General Management
DePauw University 2001 — 2005
Bachelor, Communication and Economics
Verizon Wireless August 2014 - Present
Cricket Wireless January 2013 - August 2014
Cricket Wireless September 2011 - January 2013
Cricket Wireless August 2010 - September 2011
Cricket Wireless August 2008 - July 2010
Revol Wireless 2005 - 2008
T-Mobile February 2005 - September 2005
AT&T February 1999 - March 2004
AT&T Wireless June 1996 - February 1999
Quickcall Corporation September 1994 - June 1996
Skills
Wireless, CDMA, Telecommunications, RF, Wireless Networking, LTE, EVDO, 4G, VoIP, Fiber Optics, Cellular Communications, SDH, 3G, UMTS, RF Engineering, Microwave, Disaster Recovery, Operations Management, Backhaul, Project Management, T-1, T-3, Troubleshooting, Product Launch, Project Coordination, Project Delivery, Customer Service, Team Leadership, Cross-functional Team..., Testing, Transmission, Networking, WiMAX, System Deployment, T1, GSM, Antennas, Ethernet, Network Optimization, Optical Fiber, IP, Network Engineering, Computer Network..., Data Center, SS7, Network Design, Switches, 2G, Wireless Broadband, Broadband
Education
Strayer University 2015 — 2018
Master's degree, Computer and Information Systems Security/Information Assurance
Franklin University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, GPA 3.53
Franklin University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Applied Management
Franklin University 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Adminstration
ITT Technical Institute 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
U.S. Army Signal Corps 1986 — 1987
Diploma, Telecommunications Networks
Endurance International Group September 2012 - August 2014
Intuit August 2010 - September 2012
QWEST COMMUNICATIONS CORP November 2009 - May 2010
Time Warner Cable October 2007 - September 2009
Comcast Cable January 2003 - September 2007
Cricket Wireless July 2001 - January 2003
Verizon Wireless May 1999 - June 2001
Skills
Sales, Email Marketing, Call Centers, Marketing, SEO, Selling, Troubleshooting, Cold Calling, Sales Management, Time Management, Customer Service, Wireless, Customer Experience
Education
University of Utah 1995 — 1998
Bachelor of Science (BS), Sociology
Gonzaga University 1992 — 1995
General Studies
Comcast July 2015 - Present
Charter Communications September 2014 - May 2015
Charter Communications January 2013 - August 2014
Comcast July 2011 - December 2012
Cricket Wireless June 2010 - June 2011
Delifood Spain October 2007 - May 2010
OptiFrame Software 2006 - 2007
First Horizon Merchant Services 2002 - 2006
Merrill Lynch March 1999 - October 2001
Skills
Business Analysis, Process Improvement, SDLC, Requirements Gathering, Requirements Analysis, Integration, Vendor Management, Business Process, Program Management, Visio, Business Process..., Software Project..., SharePoint, Cross-functional Team..., Agile Methodologies, Product Management, Mobile Applications, Team Management, Project Portfolio..., Project Management, Team Leadership, Consulting, Management, Telecommunications, CRM, Leadership
Education
University of Denver 2001 — 2002
M.S.
Colorado State University 1995 — 1997
B.S. Business Administration
ComEd February 2015 - Present
AT&T January 2014 - January 2015
MasTec Network Solutions September 2010 - January 2014
Cricket Wireless February 2008 - August 2009
Skills
Telecommunications, Insurance, Account Management, Contract Negotiation, Customer Service, Leadership, Management, Microsoft Office, Project Management, Sales, Team Leadership, Vendor Management, Visio, Wireless, Program Management, Team Building, Cellular Communications, 4G, GSM, Microsoft Excel, LTE, UMTS, 3G, Process Improvement, Networking, Integration, Training, PowerPoint, Microsoft Word, Budgets, CDMA, RF, Microwave, Wireless Networking, Outlook, Business Development, Communication, Analysis, Human Resources, Fiber Optics
Education
Elmhurst College 2000 — 2002
Bachelor of Science (BS), Psychology/Business
Triton College 1998 — 2000
Associate of Arts (A.A.), General Studies
Cricket Wireless April 2015 - Present
AT&T October 2013 - March 2015
At&t March 2011 - January 2014
AT&T July 2008 - February 2011
The Southern Baptist Theological Seminary January 2008 - May 2010
The Southern Baptist Theological Seminary May 2009 - August 2009
RadioShack August 2003 - July 2008
Skills
Direct Sales, Solution Selling, Sales, Customer Retention, Telecommunications, Sales Management, Sales Operations, Account Management, Customer Satisfaction, Customer Experience, Sales Process, Sales Presentations, Mobile Devices, Team Leadership, Quotas, Customer Service, Coaching, Microsoft Office, Inventory Management, Wireless, B2B, PowerPoint, Microsoft Word, Public Speaking, WordPress, Teaching, Cellular Communications, Unified Communications, Social Networking, Microsoft Excel, Social Media, Organizational..., Employee Training, Hiring, Recruiting, Staff Development, Curriculum Development, Leadership, Marketing, Team Building, Training, Management, Networking, Managed Services, Team Management, Leadership Development, Administration, Troubleshooting, Event Management, Event Planning
Education
St. Petersburg College 2013 — 2016
Associate of Science (A.S.), Computer Programming
Southern Baptist Theological Seminary 2007 — 2010
B.A., Biblical and Theologica Studies
Community College of Allegheny County 2002 — 2003
Transfer Studies, 4.0
Liberty University 2001 — 2003
Music Pedagogy
MetroPCS September 2014 - Present
Cricket Wireless March 2012 - September 2014
Cricket Communications October 2011 - March 2012
EXPRESS December 2010 - October 2011
EXPRESS September 2010 - December 2010
EXPRESS October 2008 - September 2010
JMS Consultations, Inc May 2008 - August 2008
Skills
Sales, Retail, Management, Merchandising, Marketing, Event Management, Sponsorship Activation, Event Planning, Customer Service, Research, Sales Management, Photoshop, Public Relations, Blogging, Marketing Communications, Telecommunications, Microsoft Excel, Microsoft Office, Coaching, Data Analysis, Leadership, Training, Cross-functional Team..., Budgets, Press Releases, Business Planning, Project Planning, Social Media Marketing, Sales Operations, Sponsorship, Marketing Strategy, Social Networking, Newsletters, Social Media
Education
Columbia College Chicago 2006 — 2009
Bachelor of Arts, Marketing Communication Concentration on Public Relations
McHenry County College 2007 — 2009
General Education
Cricket Wireless October 2014 - Present
Cricket Communications February 2009 - October 2014
Toys R Us November 2007 - July 2008
Staples December 2006 - October 2007
Wawa, Inc. April 1996 - May 2006
Skills
Sales Operations, Retail, Sales Management, Direct Sales, Wireless, Customer Retention, Telecommunications, Account Management, Sales, Customer Satisfaction, Customer Experience, Merchandising, Team Leadership, Sales Process, P&L Management, Cold Calling
Education
DeVry University 2014 — 2018
Currently Enrolled, Project Management
Hair Cuttery ® June 2015 - Present
Cindy and company hair design September 2013 - Present
Freelance Cosmetology Services January 2015 - June 2015
Cindy and company hair design September 2013 - September 2014
Cricket Wireless April 2011 - October 2012
Zara Brow Bar September 2011 - December 2011
Sport Clips Haircuts May 2011 - August 2011
Faces Hair Design June 2010 - September 2010
Salon on Main September 2006 - October 2009
Skills
Customer Service, Sales, Retail, Advertising, Waxing, Skin Care, Cosmetology, Pedicures, Salons, Hair Cutting, Eyebrow, Skin, Aromatherapy, Updos, Cuts, Skin Care Products, Relaxers, Weddings, Treatment
Education
Bucks county school of beauty culture 2008 — 2008
Associate degree in cosmetology, Cosmetologist/hair/skin/nails/teacher
Eastern Center for Arts and Technology 2007 — 2008
Basic Diploma for Cosmetology, Hair/Skin/Nails/Electrolysis, Certified for Nails, then licensed
Cricket Wireless June 2015 - Present
AT&T November 2008 - June 2015
Skills
IT Management, SDLC, Project Management, Data Warehousing, Wireless, Software Project..., Agile Methodologies, Software Development, Integration, Vendor Management, Business Intelligence, Requirements Analysis, Cloud Computing, Business Analysis, ETL, Enterprise Software, Teradata, Data Modeling, Data Integration, Big Data, Testing
Education
Mercer University 1996 — 1998
Master of Business Administration (MBA)
DeVry University-Georgia 1986 — 1989
Bachelor’s Degree, Computer Science
US Army Signal Corp 1984 — 1984
Telecommunication
Cricket Wireless April 2013 - Present
Cricket Communications August 2011 - April 2013
Cricket Communications February 2011 - August 2011
Cricket Communications October 2009 - January 2011
Cricket Communications March 2009 - September 2009
Cellular World, Inc. 2005 - February 2009
Skills
Cellular Communications, Customer Retention, Sales Operations, Wireless, Telecommunications, Sales, Channel, Customer Experience, Direct Sales, Sales Management, Customer Satisfaction, Account Management, CRM, Cold Calling, Solution Selling, Sales Process, Mobile Devices, Retail, Call Centers, Selling, Management
Education
DeVry University
Ericsson November 2012 - Present
Nsoro July 2010 - November 2011
Cricket Wireless November 2007 - August 2009
U.S. Army August 1992 - March 2002
Skills
Wireless, Microwave, Telecommunications
Education
Luther Rice Seminary/Univeristy 2001 — 2011
BA, Religion
Georgia State University - J. Mack Robinson College of Business 2001 — 2001
Project Manager Course
Cricket Wireless September 2007 - Present
INSTANT CELLULAR/WIRELESS TO GO 2007 - 2012
Skills
Team Leadership, Microsoft Office, Management, Sales Management, Solution Selling, Direct Sales, Customer Satisfaction, Managed Services, Leadership
Education
College of the Sequoias 2007 — 2011
Associate's Degree, Physical Sciences
Redwood High School Visalia CA 2000 — 2004
Cricket Wireless June 2015 - Present
Education
Georgia State University 2012 — 2016
Computer science
Cricket Wireless March 2015 - Present
Licensed esthetician 2014 - Present
Skills
Business Development, Customer Service, Management, Microsoft Word, Sales Management, Team Building
Education
Fayetteville Technical Community College 2012 — 2013
T-Mobile November 2012 - December 2012
Cricket Wireless February 2012 - May 2012
Education
Florida Gulf Coast University 2013 — 2015
Environmental/Environmental Health Engineering
The University of Texas at San Antonio 2011 — 2012
Cricket Wireless December 2009 - December 2014
PCS Mobile Solutions November 2007 - January 2009
Sprint October 2005 - February 2007
Lenscrafters October 2003 - January 2006
Skechers October 2003 - October 2005
Winstar Communications June 1999 - September 2001
Skills
Sales, Account Management, Customer Satisfaction, Customer Service, Outlook, Inventory Management, Troubleshooting
Education
DeVry University 1997 — 1999
Bachelor of Electronic Engineering Technology
Auditec Solutions, Inc. May 2014 - Present
Cricket Wireless April 2007 - April 2014
GoDaddy March 2013 - May 2013
Education
Grand Canyon University 2012 — 2014
Cricket Wireless November 2013 - Present
MetroPCS June 2013 - November 2013
Odyssey Mobile LLC June 2010 - December 2012
Custom T-Shirts and More December 2011 - July 2012
Skills
Leadership, Superior Sales..., Problem Solving, Team Management, Customer Service, Purchase Management, Purchasing Negotiation, Motivational Speaking, Friendly Personality, Account Management
Education
ITT Technical Institute-Cordova 2011 — 2014
Bachelor's degree, Electrical and Electronics Engineering
Cuyahoga Community College 2009 — 2010
Cricket Wireless February 2014 - Present
Skills
Customer Service, Leadership, Management
Education
Harrison College 2015 — 2016
Associate's Degree, Legal Assistant/Paralegal
Cricket Wireless April 2014 - Present
GEICO February 2007 - March 2014
BB&T January 2002 - May 2006
Ross Dress For Less January 2004 - February 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Retention
Education
Fort Valley State University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Don Davis Dodge Chrysler Jeep October 2014 - Present
Arlington Medical Imageing July 2014 - August 2014
Cricket Wireless April 2014 - June 2014
UPS June 2013 - March 2014
GameStop March 2013 - May 2013
US Army October 2010 - May 2013
Skills
Know American sign..., Reading schematics, Diesel Generators, generator technician, package handler, Oil Changes, Electronics, Electrical safety, Military, Military Operations, Military Experience, Military Training, Military Logistics, Teamwork, Microsoft Office, Microsoft Word, Computer Proficiency, Leadership, Public Speaking, Team Building, First Aid, Fire Safety, Combat Lifesaver, Operational Planning, Weapons, Army, Force Protection, Command, Security Clearance
Education
Concorde Career Institute-Arlington 2013 — 2014
Medical Assistant
Cricket Wireless 2011 - 2014
Rite Aid June 2003 - April 2007
Skills
Customer Service, Management, Pharmacy, Telecommunications
Education
Colorado Technical University 2011 — 2014
Associate's degree, Health/Health Care Administration/Management
A E BEACH HIGH 2000 — 2005
Comcast Cable February 2012 - Present
Sports Authority April 2014 - September 2014
Comcast Cable 2012 - 2014
Cricket Wireless May 2011 - September 2011
Education
Concorde Career College-Aurora 2001 — 2002
certified medical billing an coding, billing specialists
Emily Griffith Technical College 2001 — 2001
ged, High School/Secondary Diplomas and Certificates
Cricket Wireless 2012 - 2013
Skills
Customer Service, Sales, Warehousing, Store Operations, Cashiering, Analytics, Learning Quickly, Telecommunications, Team Leadership, Customer Satisfaction, Management, Customer Experience, Leadership
Education
Clovis West 2009 — 2012
Fresno City College
General Studies
Cricket Wireless November 2014 - Present
Cricket Wireless November 2014 - Present
Education
College of Central Florida
Cricket Wireless November 2014 - Present
Centerplate August 2012 - November 2014
Walmart September 2010 - August 2012
Education
Delgado Community College 2010 — 2012
Business Administration and Management, General