Crowne Plaza® Hotels & Resorts
Industry: Hotel chain
DescriptionCrowne Plaza is a multinational chain of full service, upscale hotels headquartered in the United Kingdom. It is catering to business travelers and to the meetings and conventions market. Number of locations: 410 Founded: 1983 Headquarters: Denham, United Kingdom Parent company: InterContinental Hotels Group
Crowne Plaza® Hotels & Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Crowne Plaza® Hotels & Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Crowne Plaza® Hotels & Resorts Salaries. You can even request information on how much does Crowne Plaza® Hotels & Resorts pay if you want to. Learn about salaries, pros and cons of working for Crowne Plaza® Hotels & Resorts directly from the past employees.
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314 Crowne Plaza® Hotels & Resorts employees in database. Find out everything there's to know about Crowne Plaza® Hotels & Resorts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Crowne Plaza® Hotels & Resorts Employees
Texas Comptroller of Public Accounts June 2015 - Present
Crowne Plaza® Hotels & Resorts February 2014 - May 2015
Northwestern Mutual October 2013 - February 2014
Zhang & Associates, P.C. June 2012 - October 2013
Teavana April 2012 - June 2012
Uchi Japanese Restaurant March 2011 - January 2012
Congressman Henry Cuellar April 2010 - August 2010
Skills
Typing, Data Entry, Client Relations Skills, Phone Etiquette, Multi-line Phone, Writing, Editing, Peer Mediation, Event Planning, Microsoft Excel, Sales, Spanish, Microsoft Word, Administrative..., Receptionist Duties, Microsoft Office, Customer Service, Research, Time Management, Accounts Payable, Filing, Communication, Administrative..., Spreadsheets, Human Resources, Invoicing, Outlook
Education
The University of Texas-Pan American 2008 — 2011
Psychology, English
Sheraton Gunter Hotel San Antonio July 2015 - Present
Eilan Hotel and Spa December 2014 - July 2015
Hotel Contessa February 2014 - December 2014
Hotel Valencia Riverwalk June 2012 - February 2014
Crowne Plaza® Hotels & Resorts January 2011 - May 2012
Wildfish Seafood Grille September 2009 - December 2010
Omni La Mansion/Watermark Hotel and Spa May 2007 - August 2009
Skills
Hotels, Catering, Management, Menu Development, Training, Meeting Planning, Customer Service, Customer Satisfaction, Hospitality Industry, Convention Services, Revenue Analysis, Incentives, Sales, Hospitality, Food & Beverage, Hotel Management, Tourism, Leadership, Resorts
Education
San Antonio College 2002 — 2004
Associates, English
Robert E. Lee High School 1996 — 2000
High School Diploma
University of Phoenix
Communications
The Music Hall at Fair Park January 2015 - Present
Hotel Indigo Dallas Downtown September 2014 - December 2014
Pillar Hotels and Resorts September 2013 - February 2014
Warwick Melrose Hotel February 2014 - 2014
Crowne Plaza® Hotels & Resorts February 2012 - September 2013
Brinker International May 2008 - July 2010
Skills
Food & Beverage, Food Service, Food Safety, Floral Design, Interior Design, Dining Etiquette, Hospitality, Employee Training, Banquets, Hotels, Bartending, Barista Training, Banquet Operations, Wedding Management, Culinary Education, Music Education, Orchestration, Choral Conducting, Guest Service Management, Micros, Opera, Catering
Education
The University of Texas at Arlington 2009 — 2013
Vocal Music Education/ Conducting, Music Teacher Education, MFA
Texas A&M University
AFA Interior And Floral Design Certification
Pickens County Cass Elias McCarter Guardian ad Litem Program January 2014 - Present
Holy Trinity Episcopal Church September 2011 - Present
Student Records Office - Southern Wesleyan University May 2013 - May 2014
Financial Aid Office - Southern Wesleyan University January 2013 - August 2013
ProComm September 2010 - January 2011
Days Inn August 2010 - September 2010
dPI Teleconnect, LLC September 2009 - July 2010
Holiday Inn Downtown September 2008 - February 2009
Crowne Plaza® Hotels & Resorts April 2007 - September 2008
Skills
Critical Thinking, Hands-on Problem Solver, Conflict Resolution, High Organizational..., Outstanding..., Oral & Written..., Solid computer skills, Multi Tasking, Multi-line Phone Usage..., Client Relations Skills, Commitment to Customer..., Filing, Dependable Team Player, Customer Service, Problem Solving
Education
Southern Wesleyan University 2010 — 2014
Bachelor of Science, Criminal Justice (In progress-finish May 2014)
Prialto September 2014 - Present
Prialto July 2013 - September 2014
Prialto February 2013 - June 2013
Xerox May 2010 - December 2012
NCO Group February 2009 - April 2010
Crowne Plaza® Hotels & Resorts February 2008 - November 2008
Atento December 2006 - March 2008
Banco de Exportación, S.A. May 2005 - November 2006
Skills
People Skills, Team Leadership, People Development, Ownership, Great Motivator, Supervising, Problem Solving, Creativity, Constructive Feedback, Customer Service, Telecommunications, Time Management, Offshore Outsourcing, Microsoft Office, Internet Explorer, Microsoft Excel, Salesforce.com, LinkedIn, American English, Mobile Technology, Android Development, iPhone, SAP, Six Sigma, Avaya, Call Centers, Management, Customer Satisfaction, Training
Education
Universidad de San Carlos de Guatemala 2005 — 2016
Computer Engineering, Couldn't keep studying after 2,007 - Planning to keep studying in 2,016
Liceo Chapero 1991 — 2003
High School Diploma, Computer Programming
Fast Signs March 2014 - Present
Hotels.com December 2008 - May 2011
MCM Elegante Hotel and Suites 2008 - 2008
Crowne Plaza® Hotels & Resorts 2004 - 2008
Skills
Microsoft Word, PowerPoint, Customer Service, Training, Retail, Sales, Time Management, Customer Satisfaction, Outlook, Microsoft Office
Education
University of North Alabama 1995 — 2001
BS, Human Enviornmental Science
Coldwell Banker December 2013 - March 2015
The Vagabond 2009 - 2013
Quality Parking Service Inc January 2009 - February 2012
Crowne Plaza® Hotels & Resorts 2012 - 2012
Warrior's Transport March 2005 - December 2009
Warrior's Transport LLC March 2005 - December 2009
Skills
Accounts Receivable, QuickBooks, Management, Microsoft Office, Marketing, Social Media, Account Reconciliation, Social Media Marketing, Television, Film, Social Networking, Energy Management, Accounting, Microsoft Word, Event Management, Photoshop, PowerPoint, Microsoft Excel, Illustrator, Illustration, Digital Illustration, Concept Design, Creative Concept Design, Digital Photography, Photography, Color Theory, Layout Design, Sales, Customer Service
Education
Miami International University of Art and Design 2005 — 2012
Bachelors of Science, Media Arts & Animation
The Art Institute of California-Los Angeles 2002 — 2005
Bachelors of Science, Media Arts & Animation
Coral Gables senior high
Crowne Plaza® Hotels & Resorts May 2015 - Present
Crowne Plaza® Hotels & Resorts September 2014 - May 2015
Crowne Plaza Northstar Minneapolis February 2011 - 2014
Holiday Inn St. Paul East February 2010 - February 2011
The Grove Park Inn Resort & Spa September 2009 - February 2010
The Lodge at Brainerd Lakes October 2008 - August 2009
Skills
Hospitality, Hotels, Hotel Management, Customer Service, Hospitality Management, Hospitality Industry, Customer Satisfaction, Food, Rooms Division, Microsoft Office, PowerPoint, Front Office, Sales, Corporate Events, Revenue Analysis, Resorts, Property Management..., Guest Service Management, Lodging, Opera, Delphi, Operations Management, Training, POS, Guest Recovery, Payroll
Education
Northern Arizona University 2004 — 2009
B.S., Hotel & Restaurant Management
Pima Community College 2005 — 2007
AA, Interior Design
Crowne Plaza® Hotels & Resorts September 2014 - Present
Kinzie Hotel April 2014 - Present
Kinzie Hotel July 2013 - April 2014
Crowne Plaza Glen Ellyn-Lombard August 2011 - July 2013
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Property Management...
Education
Purdue University Calumet
Bachelor of Arts (B.A.), Journalism
Crowne Plaza® Hotels & Resorts June 2011 - Present
Best Western International January 2009 - January 2011
Pebble Beach Company December 2009 - June 2010
Skills
Hospitality, Hospitality Management, Event Planning, Event Management, Food & Beverage, Hotels, Catering, Meeting Planning, Hospitality Industry, Customer Satisfaction, Time Management, Customer Service, Resorts, Social Networking, Microsoft Word, Banquets, OnQ
Education
San Jose State University 2007 — 2011
Bachelor of Science (B.S.), Hospitality, Recreation, Tourism & Event Management
Crowne Plaza® Hotels & Resorts April 2015 - Present
A Narcissus Affair May 2010 - April 2015
Hancock Holding Company December 2005 - May 2010
Verizon Wireless July 2001 - February 2004
Skills
Customer Service, Customer Satisfaction, Account Reconciliation, Accounts Payable &..., QuickBooks, Microsoft Office, Bookkeeping, Tax Preparation, Income Tax, Sales, Auditing, Contract Management, Accounting, Invoicing, Interviews, Management, New Hire Orientations, Oil, Onboarding, Personnel Management, Performance Management, Petroleum, Project Management, Supervisory Skills, Team Building, Training
Education
University of Phoenix 2009 — 2010
Master's Degree, Business Administration and Management, General
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2005
Bachelor's Degree, Psychology
ClearBridge Technology Group March 2015 - Present
Aflac 2015 - Present
Holiday Inn Express October 2012 - October 2014
Holiday Inn Express May 2010 - October 2012
Minnesota Department of Employment and Economic Development May 2009 - February 2010
Crowne Plaza® Hotels & Resorts October 2006 - November 2007
MoneyGram International June 2006 - September 2007
AppleOne Employment Services December 2005 - May 2006
Shane Co. October 2003 - April 2004
Skills
Hotel Management, Opera Property..., Customer Satisfaction, Budgets, Customer Service, Training, Time Management, Sales, Leadership, Team Building, Microsoft Office, Coaching, Operations Management, Forecasting, Inventory Management, Revenue Analysis, Holidex, Event Management, Hospitality Management, Property Management...
Education
University of Illinois at Urbana-Champaign
Mechanical Engineering
Intercontinental Hotels Group
Certification, IHG Rewards Club GOLD Loyalty Champion
Intercontinental Hotels Group
Certification, Guest Experience Champion - Holiday Inn Express Brand
Intercontinental Hotels Group
Certification, Managing Express Start Breakfast - Holiday Inn Express Brand
American Heart Association
Certification, Heartsaver First Aid CPR AED - Adults, Children, & Infants
Crowne Plaza® Hotels & Resorts 2015 - Present
Aloft Oklahoma City Downtown-Bricktown 2014 - 2014
Family Video 2009 - 2014
Skills
Customer Service, Sales Management, Marketing, Social Media Marketing, Sales, Management, Customer Satisfaction, Hospitality, Time Management, Inventory Management, Retail, Hotels, Hospitality Management, Hospitality Industry
Education
University of Central Oklahoma 2009 — 2014
Accounting and Business/Management
Crowne Plaza® Hotels & Resorts March 2015 - Present
John Q. Hammons Hotels & Resorts March 2006 - March 2015
Skills
Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Resorts, Hotel Management, Meeting Planning, Hospitality, OnQ, Yield Management, Event Management, Pre-opening, Front Office, Convention Services, Sales Management, Banquets, Rooms Division
Education
New Mexico State University
Bachelors - Hotel/Resort Management
InterContinental Hotels & Resorts February 2015 - Present
Freelance January 2008 - Present
InterContinental Hotels & Resorts June 2014 - February 2015
Crowne Plaza® Hotels & Resorts January 2014 - June 2014
9021PHO June 2012 - December 2013
Marketbar February 2011 - May 2012
Parties Extraordinaire February 2009 - January 2011
Skills
Film, Video, Camera, Editing, Lighting, Final Cut Pro, Post Production, Screenwriting, Film Production, Short Films, Managing Meetings, Management, Operations Management, Event Photography, Digital Photography, Camera Operating, Video Production, Canon DSLR, Production Managment, Photography, Hotel Management, Food and Beverage, Catering, Banquets, Hotels, Camera Operation
Education
Palm Beach State College 2008 — 2011
Motion Picture and Television Production, Film
Palm Beach State College
Motion Picture and Television Production
Towne Park April 2015 - Present
Omni Hotels August 2014 - July 2015
Sheraton January 2014 - July 2014
Radisson April 2012 - December 2013
Crowne Plaza® Hotels & Resorts September 2010 - March 2012
Wingate by Wyndham February 2006 - July 2009
Skills
Front Office, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Pre-opening, Revenue Analysis, Resorts, Micros, Rooms Division, Food & Beverage, Banquets, Yield Management, Property Management..., Customer Satisfaction, Management
Education
The University of Texas at Austin
Bachelor of Applied Science (BASc), Sociology
Universidad de Belgrano
Bachelor of Laws (LL.B.), Law school
National Society of Minorities in Hospitality April 2015 - Present
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. April 2015 - Present
SHRM April 2015 - Present
University of Nevada Las Vegas August 2014 - Present
Epicurean Charitable Foundation April 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - April 2015
National Society of Minorities in Hospitality April 2014 - April 2015
University of Nevada Las Vegas April 2014 - December 2014
Baskow & Associates March 2013 - December 2014
Crowne Plaza® Hotels & Resorts June 2014 - August 2014
Skills
Hospitality, Hospitality Management, Hotels, Food & Beverage, Hospitality Industry, Front Office, Restaurants, PowerPoint, Event Planning, English, Spanish-speaking, English to French, French to English, Spanish-English, Leadership, Microsoft Office, Customer Service, Microsoft Excel, Marketing, Casino, Time Management, Recruiting, Process Scheduler, Public Speaking, Organization &..., Fundraising, Event Management, Coordinating Events, Leadership Development, Hands-on Training, Community Outreach, Nonprofits, Mentoring
Education
University of Nevada-Las Vegas 2012 — 2016
Bachelor of Science, Hotel/Motel Administration/Management
University of Nevada-Las Vegas 2012 — 2016
Hotel/Motel Administration/Management
Valley High School 2009 — 2012
Academy of Hospitality and Tourism
Crowne Plaza® Hotels & Resorts August 2014 - Present
Holiday Inn Express May 2013 - August 2014
Walt Disney World August 2012 - January 2013
Skills
Cashiering, Food Service, Front Office, Food Preparation, Customer Service, Microsoft Word, Microsoft Excel, Opera PMS, Food, MICROS, Resorts, Food, Property Management...
Education
Texas Tech University 2010 — 2014
Bachelor of Science (BS), Restaurant, Hotel and Institutional Management
Starwood Hotels & Resorts Worldwide, Inc. July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - July 2015
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - January 2014
Crowne Plaza® Hotels & Resorts August 2011 - August 2012
Ampco Parking Systems November 2009 - August 2012
Skills
Hotels, Management, Customer Service, Hospitality, Hotel Management, Restaurants, Hospitality Industry, Hospitality Management, Revenue Analysis, Micros, Front Office, Resorts, Food & Beverage
Education
University of Nevada-Las Vegas 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Refinery Hotel September 2014 - Present
Crowne Plaza® Hotels & Resorts August 2014 - September 2014
PGA TOUR Superstore November 2013 - August 2014
LuHi Summer Programs June 2007 - August 2013
Skills
Teamwork, Spanish-speaking, Customer Service, Time Management, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Team Management, Team Leadership, Sales, Hospitality Management, OPERA PMS, Hotels, Hotel Management
Education
Institute of Culinary Education
School of Hospitality Management
State University of New York College at Oneonta 2009 — 2013
Bachelor of Science (B.S.), Business Economics
Crowne Plaza® Hotels & Resorts August 2014 - Present
Sonesta Hotels August 2012 - February 2014
InterContinental Hotels Group May 2011 - August 2012
W.H. Meanor & Associates July 2009 - December 2011
N/A-freelance February 2009 - July 2009
FurstPerson September 2008 - January 2009
Sandestin Golf and Beach Resort March 2006 - February 2008
Sandestin Golf and Beach Resort January 2004 - March 2006
White Columns Country Club April 2003 - December 2003
Cowboys Golf Club February 2002 - March 2003
Skills
Hospitality, Graphic Design, Illustrator, Photoshop, QuarkXPress, Kronos, Customer Service, Hotels, Microsoft Office, Budgets, Event Management, Microsoft Excel, Microsoft Word, Food & Beverage, Event Planning, PowerPoint, Outlook, Team Building, Hospitality Industry, Timekeeping, Training, Leadership, Management, Marketing Strategy, Marketing, Advertising
Education
Samford University 1995 — 1999
B.A., Graphic Design
Shisha Cafe Hookah Lounge June 2014 - Present
Kettering Health Network August 2013 - June 2014
Dr. Benjamin Schuster May 2007 - May 2013
Chef's Touch Catering 2006 - 2007
Crowne Plaza® Hotels & Resorts May 2005 - October 2006
Victoria Theatre Association 2003 - 2005
Solganik Catering Company 2002 - 2003
Cravings Catering 2001 - 2002
Valley River Inn 1996 - 2001
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Catering, Banquets, Personal Assistant, Catering Sales, Catering Manager, Events Coordination, Restaurants, Hospitality, Organization, Catermate Software, Creative Writing, Supervisory Experience, Decoration, Gift Baskets, Food Service, Training, Foodie, Proposal Writing, Fundraising, Time Management, Social Networking, Event Management, Volunteer Management
Education
Sinclair Community College 2010 — 2012
Liberal Arts with an emphasis in Creative Writing and Literature
Humanities Center School of Massage 1994 — 1995
Licensed Massage Therapist, Esalen Massage
The Ohio State University 1984 — 1986
Liberal Arts and Sciences/Liberal Studies
Kettering Fairmont High School 1981 — 1984
Diploma, College Prep
Crowne Plaza® Hotels & Resorts March 2015 - Present
Domino's Pizza September 2013 - March 2015
Top That! Event August 2012 - December 2012
Rojo Mexican Bistro May 2011 - August 2011
Embassy Suites May 2010 - August 2010
Skills
Hospitality, Restaurants, Micros, Hospitality Management, Banquets, Food & Beverage, Front Office, Hospitality Industry, Hotel Management, Hotels, Food, Catering, Corporate Events, Teamwork
Education
Michigan State University 2008 — 2012
Bachelor of Arts (BA), Hospitality Business
Crowne Plaza® Hotels & Resorts September 2014 - Present
Olympia Resort: Hotel, Spa and Conference Center June 2014 - August 2014
Milwaukee Marriott Downtown October 2013 - July 2014
Sheraton Milwaukee Brookfield February 2013 - October 2013
Sprint October 2011 - February 2013
American TV & Appliance November 2009 - December 2011
Skills
Hospitality Management, Hospitality, Front Office, Customer Service, Customer Satisfaction, Hotels, Inventory Management, Hotel Management, Hospitality Industry, Food & Beverage, Sales, Employee Training, Microsoft Office, Lightspeed, Schedule Writing, Coaching, Motivation, Property Management..., MARSHA, Galaxy, Revenue Analysis
Education
Greenfield High School 2002 — 2006
Milwaukee Area Technical College
Hospitality Management
Crowne Plaza® Hotels & Resorts July 2014 - Present
Hilton Garden Inn January 2013 - July 2014
American Cruise Lines August 2012 - December 2012
Old Navy June 2011 - May 2012
Chuck E Cheese June 2007 - June 2010
Skills
Customer Service, Hospitality, Childcare, Personality, Organization, Retail, Typing, Sign Language, Leadership, Teamwork, Telephone Skills, Time Management, Fine Dining, Fashion, Customer Satisfaction, Sales, Front Office, Hospitality Industry, Hospitality Management, Hotels, Micros, Microsoft Word, People Skills, Microsoft Office, Outlook, Guest Service Management, Team-oriented, Food Service, Hiring
Education
The Travel Academy 2012 — 2012
Certificate of Accomplishment, Travel Industry
The University of New Mexico 2010 — 2012
n/a, Elementary Education and Teaching
Aureus Medical Group January 2015 - Present
Cutchall Management Company July 2013 - October 2014
Nebraska Chiropractic Physicians Association May 2009 - July 2013
Crowne Plaza® Hotels & Resorts September 2008 - May 2009
WOW! Special Events July 2007 - July 2008
DC Centre March 2005 - June 2007
Skills
Event Planning, Event Management, Catering Sales, Marketing, Time Management, Budget Management, Vendor Relations, Corporate Events, Hospitality, Account Management, Trade Shows, Meeting Planning, Food & Beverage, Marketing Communications, Technical Recruiting, Hospitals, Customer Service, Recruiting, Management, Temporary Staffing, Team Building, Leadership, Sales
Education
University of Nebraska at Omaha 2000 — 2004
Bachelor of Science (B.S.), Business Administration Marketing
Crowne Plaza® Hotels & Resorts June 2014 - Present
Dr. Stephen Conner August 2009 - March 2012
HPI September 2006 - August 2009
Skills
Medical Billing, Accounts Receivable, Accounts Payable, Accounting, Account Reconciliation, Medical Assisting, Surgery Scheduling, Pre-certification, Customer Service, Front Office, Back Office, Financial Reporting, HIPAA, Credentialing, EMR, Human Resources, Recruiting, Payroll
Education
Oklahoma City Community College 2007 — 2012
Associate of Arts and Sciences (A.A.S.), Business
University of Central Oklahoma
Rose State College
EMPOWER Retirement June 2014 - August 2015
State Street July 2009 - June 2014
Crowne Plaza® Hotels & Resorts May 2008 - June 2009
Hotel Phillips 2004 - 2008
Skills
Hospitality, Customer Service, Hotels, Front Office, Food & Beverage, Technical Writing, Microsoft Excel, Verification, Training, Hiring Personnel, Revenue Cycle Management, Forecasting, Schedules, Problem Solving, Project Planning, Inventory Management, Process Improvement, Leadership, Risk Management, Accounting, Auditing, Team Building, Management, Microsoft Word, Outlook, Sales, Payroll, Access, Finance, PowerPoint, Analysis, Customer Satisfaction, Teamwork, Banking, Pricing, Financial Analysis, Microsoft Office, Revenue Analysis, Coaching, Employee Training, Global Custody, Securities, Hiring
Education
University of Iowa 1995 — 1997
Business/Commerce, General
American Institute of Commerce 1993 — 1995
Hospitality Management, Hospitality and Recreation Marketing Operations, 3.5
West 1990 — 1993
Springleaf Financial Services August 2013 - Present
LaborWorks Industrial Staffing February 2013 - July 2013
Crowne Plaza® Hotels & Resorts June 2009 - February 2013
The Mobile Solution (T-Mobile) August 2008 - June 2009
Skills
Proficient with..., Video and Audio..., Decision making &..., Accuracy and attention..., Project Management, Leadership, Sales, Nonprofits, Research, Time Management, Customer Service, Public Speaking, Microsoft Office, Event Planning, Strategic Planning, Training, Microsoft Excel, PowerPoint, Management, Fundraising, Microsoft Word, Social Media, Team Leadership, Recruiting, Payroll, Hospitality, Social Networking, Human Resources, Event Management, Business Development, Direct Sales, Marketing
Education
University of Washington 2011 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies, Education Minor
University of Washington 2011 — 2012
Bachelor of Arts (B.A.), Society, Ethics, & Human Behavior
Shoreline Community College 2008 — 2011
Associate of Arts (A.A.), Mass Communication
Crowne Plaza® Hotels & Resorts November 2014 - March 2015
Crowne Plaza Phoenix January 2014 - November 2014
InterContinental Hotels Group March 2013 - January 2014
Skills
Property Management..., Loyalty Programs, Brand Loyalty, Passion for Helping..., Team Leadership, Customer Experience, Customer Service, Passion for Success, Customer Retention, Memory, Conflict Resolution, Communication Skills, Patience, Educational Leadership, Computers, Going the Extra Mile, Customer Oriented, Passion for Quality, Hotels, Food, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Yield Management, Hotel Management, Front Office, Tourism, Food, Pre-opening, Resorts
Education
Northern Arizona University 2013 — 2017
In Progress, Hospitality Administration/Management
Scottsdale Community College 2013 — 2015
In Progress, Hospitality Management
Heathman Hotel Portland November 2014 - Present
Talkeetna Alaskan Lodge April 2014 - August 2014
Crowne Plaza® Hotels & Resorts September 2013 - April 2014
Princess Cruises June 2013 - September 2013
Crowne Plaza Hotel June 2012 - May 2013
Crowne Plaza Hotel March 2012 - June 2012
La Quinta Inn & Suites June 2006 - January 2012
Skills
Hotels, Hotel Management, Hospitality Industry, Rooms Division, Hospitality, Front Office
Education
Mt. Hood Community College 2011 — 2013
Associate's degree, Hotel, Motel, and Restaurant Management
Gladstone High School
High School Diploma
American Heart Association American Stroke Association March 2015 - Present
Crowne Plaza® Hotels & Resorts May 2011 - March 2015
The Beechwood Hotel May 2010 - May 2011
Skills
Event Management, Hospitality Management, Food & Beverage, Catering, Hospitality, Weddings, Banquets, Sales, Restaurants, Hotels, Event Planning
Education
Plymouth State University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Plymouth State University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Protyx LLC September 2014 - March 2015
The Standard Chartered Bank October 2013 - February 2014
Hilton Worldwide April 2013 - May 2013
Crowne Plaza® Hotels & Resorts October 2012 - November 2012
Skills
Marketing, Microsoft Office, Microsoft Excel, SPSS, PowerPoint, Social Media, Marketing Communications, Analytics, Market Research, Project Management, Strategic Planning, Consulting, Digital Photography, After Effects, Photoshop, Product Marketing, Customer Service, Customer Satisfaction, Customer Relations, Social Media Marketing, Marketing Management
Education
The Johns Hopkins University - Carey Business School 2014 — 2015
Marketing, Master of Science (MS)(3.6)
Sun Yat-Sen University 2010 — 2014
Hotel Management, Bachelor's Degree
Crowne Plaza® Hotels & Resorts May 2015 - Present
Sofitel Luxury Hotels and Resorts January 2015 - May 2015
Distinctive Hospitality Group October 2012 - July 2014
The Heritage Hotel April 2012 - November 2012
Carlson Hotels Worldwide May 2009 - March 2011
Carlson Hotels May 2007 - May 2009
James Hotel Chicago February 2005 - February 2006
Lenox Suites Hotel February 2000 - February 2005
Roosevelt University December 2001 - December 2004
Omni Hotels 1985 - 1996
Skills
Hotels, Food & Beverage, Pre-opening, Renovation, E Commerce, Hospitality, Restaurants, Hotel Management, Driving Revenue, E-commerce, Front Office, Catering, Resorts
Education
Roosevelt University 2011 — 2012
Candidate for Master Degree in 2015, Tourism and Hospitality
University of Florida
BA, Economics/Social Sciences
W South Beach August 2015 - Present
Aloft Orlando Downtown May 2014 - June 2015
Crowne Plaza® Hotels & Resorts November 2013 - April 2014
Canyon Ranch Hotel & Spa Miami Beach January 2013 - August 2013
Victoria Secret August 2011 - January 2013
Skills
Hospitality Industry, Food, Customer Satisfaction, Front Office, Hospitality
Education
University of Central Florida 2013 — 2015
Bachelor’s Degree, Hospitality Administration/Management, 3.71
Miami Dade College 2011 — 2013
Associate of Arts (AA), Hospitality Administration/Management
Pi Kappa Alpha International Fraternity April 2015 - Present
Crowne Plaza® Hotels & Resorts June 2014 - Present
Pi Kappa Alpha International Fraternity April 2014 - April 2015
Pi Kappa Alpha April 2013 - April 2014
Skills
Social Networking, PowerPoint, Microsoft Word, Public Speaking, Event Planning, Social Media, Microsoft Excel, Time Management, Research, Leadership, Teamwork
Education
University of Rhode Island 2012 — 2016
Crowne Plaza® Hotels & Resorts October 2014 - Present
90.3 The Rock WUTK May 2014 - Present
Uncle Maddio's Pizza Joint June 2013 - September 2014
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Leadership, Public Speaking, Public Relations, InDesign, Photoshop, Illustrator, SPSS, Simmons
Education
University of Tennessee-Knoxville 2013 — 2015
Bachelor's Degree, Public Relations
Pellissippi State Community College 2010 — 2013
Associate's Degree, Mass Communication/Media Studies
Crowne Plaza® Hotels & Resorts August 2014 - Present
Ricoh Americas Corporation November 2013 - August 2014
Spectrum Brands - Rayovac November 2007 - October 2013
Rehabilitation For Wisconsin in Action January 2007 - June 2007
Quality Inn & Suites January 2006 - December 2006
Door to Door Storage December 2002 - July 2004
Arrow Electronics/ Wyle Electronics November 1997 - April 2002
NKK Switches March 1997 - November 1997
Motay Electronics (later became part of Unisys) November 1994 - March 1997
Skills
Account Management, B2B, Sales, Marketing, Marketing Strategy, Forecasting, Trade Shows, Contract Negotiation, Pricing, Training, Event Management, Sales Presentations, Sales Operations, Sales Management, Direct Sales, New Business Development, Customer Service
Education
Madison Area Technical College 2005 — 2007
Associate of Science (AS), Meeting & Event Management
EF International Language Centers for Professionals June 2015 - Present
Allison Shamrell Pet Photography February 2015 - Present
Crowne Plaza® Hotels & Resorts July 2014 - June 2015
Wynn Las Vegas July 2013 - April 2014
Make-A-Wish Southern Nevada August 2012 - May 2013
Bellagio February 2012 - November 2012
The Walt Disney Company August 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Hotels, Hospitality, PowerPoint, Opera, Windows, Outlook, Public Speaking, Event Planning, Event Management, Social Media, Guest Booking, Mac, Open Table, Delphi
Education
University of Nevada-Las Vegas 2009 — 2014
Bachelor's Degree, Meeting and Event Planning, 3.4
Holiday inn Montreal airport August 2015 - Present
JTR International January 2011 - Present
Crowne Plaza® Hotels & Resorts August 2014 - August 2015
Holiday Inn Pointe Claire April 2011 - June 2014
Delta Hotels & Resorts February 2011 - February 2013
Chase August 2006 - July 2011
Chase December 2005 - August 2006
Allstate February 2004 - December 2005
Prime Time Sports Bar November 2002 - October 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Web Design, Insurance, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Front Office, Banquets, Micros, Rooms Division, Tourism, Pre-opening, Catering, Sales Operations, Direct Sales, Organization, Management, Marketing, Office Administration, Banking, Investment Banking, Retail Banking, Commercial Insurance, Business Analysis, Small Business
Education
The College of Westchester 2004 — 2005
Certificate, Accounting and Finance, 3.96
The College of Westchester 2002 — 2004
Associate's degree, Business Administration Marketing/Management, 4.0
French course
French course
Key Food Stores Co-operative Inc. May 2014 - Present
JPMorgan Chase June 2012 - May 2014
Rutgers Business School September 2010 - June 2012
Crowne Plaza® Hotels & Resorts March 2010 - June 2012
Merck June 2011 - August 2011
Skills
Banking, Credit, Microsoft Excel, Loans, Data Analysis, Risk Management, PowerPoint, Analysis, Sales, Management, Sales Management, Program Management, Customer Service, Retail, Market Research, SKU Management, Time Management, Microsoft Office, Microsoft Word, Leadership, Research
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2008 — 2012
Bachelor of Science (B.S.), Marketing and Management
Crowne Plaza® Hotels & Resorts February 2015 - Present
HEI Hotels & Resorts August 2010 - January 2015
Marriott International June 2009 - August 2010
Skills
Event Management, Event Planning, Front Office, Banquets, Hotels, Hospitality Management, Resorts, Catering, Sales, Hospitality, Hotel Management, Hospitality Industry, Menu Development
Education
San Diego State University-California State University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Hospitality and Tourism Management - Meeting and Event Management
San Diego High School
San Diego High School
Crowne Plaza® Hotels & Resorts April 2015 - August 2015
Crowne Plaza® Hotels & Resorts November 2014 - April 2015
Holiday Inn October 2013 - April 2014
Holiday Inn West Little Rock May 2013 - October 2013
University of Central Missouri January 2012 - May 2013
Morgan Stanley Smith Barney May 2011 - August 2011
UCA: Torreyson Library October 2006 - May 2011
Morgan Keegan June 2009 - August 2009
Education
University of Central Missouri 2011 — 2013
Master of Science, Industrial Management
University of Central Arkansas 2006 — 2010
dual degree, Business Administration and Spanish
Denihan Hospitality Group May 2015 - Present
Crowne Plaza® Hotels & Resorts August 2011 - May 2015
InterContinental Hotels & Resorts 2014 - 2014
Holiday Inn Westbury September 2008 - August 2011
The Walt Disney Company August 2007 - January 2008
Skills
Hospitality Management, Front Office, Rooms Division, Hospitality, Communication, People Skills, Team Leadership, Customer Service, Food & Beverage, Hotels, Guest Service Management, Revenue Analysis, Catering, Hospitality Industry, Microsoft Office, Management, Property Management..., OnQ, Micros, Customer Satisfaction, Budgets, Restaurant Management, Restaurants, Event Management, Opera, Tourism, Meeting Planning, Time Management, Hiring
Education
New York Institute of Technology-Old Westbury 2010 — 2011
Bachelor of Professional Studies, Hospitality Administration/Management
Nassau Community College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Restaurant/Food Services Management
Crystal Springs Resort May 2015 - Present
Crowne Plaza® Hotels & Resorts July 2013 - May 2015
The Thayer Hotel January 2010 - June 2013
Dolce Hotels & Resorts January 2009 - March 2011
Thayer Leader Development Group March 2008 - 2010
Crowne Plaza® Hotels & Resorts February 2008 - April 2009
IHG July 2005 - April 2008
Westchester Marriott July 2004 - July 2005
Thayer Hotel January 2000 - June 2004
Skills
Hotels, Hospitality Management, Hospitality, Revenue Analysis, Hospitality Industry, Hotel Management, Food & Beverage, Meeting Planning, Banquets, Yield Management, Catering, Event Management, Event Planning, Incentives, Trade Shows, Sales Management, Sales Operations, Mentoring Of Staff, Social Media Marketing, Prospecting Skills, Contract Negotiation, Closing Deals, Menu Development, Front Office, Sales, Corporate Events, Leadership, Convention Services, Property Management..., Deal Closure, Hotel Booking, Guest Service Management, Marketing Strategy, Lead Generation, Rooms Division, Leisure, Lodging, New Business Development, Delphi, Competitive Analysis, Sales Presentations, Social Networking, Management, Customer Service, Marketing, Tourism, Team Building, Resorts
Education
Niagara University 1986 — 1989
BA, English
Warwick Valley High
Citizens Bank November 2014 - Present
Crowne Plaza® Hotels & Resorts June 2014 - Present
Everett Credit Union August 2013 - November 2014
Education
University of Massachusetts Boston 2012 — 2016
Business Administration and Management, General
Everett High School 2008 — 2012
The Ohio State University February 2013 - July 2014
Crowne Plaza® Hotels & Resorts September 2013 - April 2014
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Public Speaking, Event Planning, Social Media, Teamwork, Time Management, Management
Education
The Ohio State University 2010 — 2014
Self Employed 2010 - Present
Crowne Plaza® Hotels & Resorts June 2011 - August 2013
Cherry Hill Township June 2008 - August 2010
Skills
Jazz Guitar, Music Education, Sight Reading, Arranging, Piano Education, Bass Guitar
Education
Rutgers University-New Brunswick 2010 — 2016
Camden Catholic High School 2006 — 2010
CrateClique April 2015 - June 2015
Tindall Corporation August 2014 - December 2014
Lenovo May 2014 - August 2014
North Carolina State University May 2013 - August 2013
Ubisoft March 2013 - May 2013
Crowne Plaza® Hotels & Resorts June 2012 - August 2012
Mrs. Bryant's Specialty Foods & Sauces by Nouvel, LLC June 2010 - August 2010
Skills
Microsoft Office, Visual Basic, Data Analysis, Statistics, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Access, Solidworks, Facebook Marketing, Research, Social Media Marketing, Marketing, VBA, Process Improvement, Time Study, Lean Six Sigma, Access, SolidWorks
Education
North Carolina State University 2010 — 2014
Bachelor's Degree, Industrial and Systems Engineering, Cum Laude
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
Taj Hotels Resorts and Palaces: Taj Boston May 2014 - August 2014
Taj Hotels Resorts and Palaces: The Pierre Hotel June 2013 - May 2014
Plates Restaurant May 2011 - June 2013
Crowne Plaza® Hotels & Resorts November 2009 - September 2010
Skills
Food & Beverage, Banquets, Hospitality Management, Micros, Hospitality, Hospitality Industry, Restaurants, Hotels, Catering, Fine Dining, Hotel Management, Menu Development, Pre-opening, Restaurant Management, Front Office, Resorts, Culinary Skills, Rooms Division, Revenue Analysis, Food Service
Education
Monroe College-New Rochelle 2010 — 2013
Bachelor of Science (BS) Honors, Hospitality Administration/Management, 3.75 GPA
Monroe College-New Rochelle 2010 — 2013
Associate's degree, Culinary Arts/Chef Training
Darden January 2013 - Present
Berkner High School June 2015 - June 2015
MASH'D May 2014 - March 2015
Coal Vines January 2012 - January 2013
Consilient Restaurants May 2010 - December 2011
Crowne Plaza® Hotels & Resorts September 2005 - May 2010
Skills
Hospitality, Customer Service, Restaurants, Food & Beverage, Time Management, Microsoft Excel, Management, Microsoft Office, Leadership, Microsoft Word, Training, Sales, Food, Menu Development, Restaurant Management, Wine Sales, Wine Pairing, Typing, Team Leadership, Event Management, Inventory Management, Event Planning, Social Media, Customer Satisfaction, Hospitality Industry, Social Networking, Hotels, Fine Dining, Bartending, Banquets, Wine, Employee Training, Catering, Hospitality Management
Education
University of North Texas 2006 — 2009
Bachelor of Arts (B.A.), Political Science and Government
EVINE Live Inc. October 2014 - Present
Louis Vuitton November 2011 - Present
Crowne Plaza® Hotels & Resorts October 2014 - May 2015
St. Paul Public Works November 2010 - April 2014
Louis Vuitton June 2013 - September 2013
Peppermint Park LLC February 2011 - November 2011
Textile Center January 2011 - August 2011
Levi Strauss & Co. November 2008 - March 2011
Macy's November 2010 - January 2011
The Fun Sisters 2006 - 2008
Skills
Visual Merchandising, Customer Service, Marketing, Merchandising, Customer Satisfaction, Sales, Retail, Fashion, Apparel, Public Relations, Retail Sales, Microsoft Office, Store Management, Styling, Trend Analysis, Management, Microsoft Word, PowerPoint, Microsoft Excel, Business Management, Business Analytics, Adobe Creative Suite, Event Planning, Copywriting, Social Media Marketing
Education
University of Minnesota-Twin Cities 2012 — 2014
Bachelor of Science (BS), Retail Merchandising
Henry Sibley High School 2006 — 2010
High School Diploma
Hilton Garden Inn Albany Medical Center August 2007 - Present
Riveredge Resort Hotel 2007 - 2007
Holiday Inn Schenectady 2004 - 2007
Crowne Plaza® Hotels & Resorts 2000 - 2004
The Williams Inn 1999 - 2000
Friendly's Ice Cream, LLC 1998 - 1999
Omni Hotel 1996 - 1998
Embassy Suites 1995 - 1996
Holiday Inn Turf on Wolf Rd. 1985 - 1995
Skills
Hotels, Hospitality Industry, Food & Beverage, Hospitality, Hospitality Management, Team Building, Customer Service, Hotel Management, Wine, OnQ, Revenue Analysis, Food, Convention Services, Event Management, Resorts, Yield Management, Banquets, Restaurants, Rooms Division, Leadership, Pre-opening, Catering, Time Management, Property Management..., Opening Hotels, Front Office, Guest Service Management, Lodging, Micros, Hotel Booking, Tourism, Fine Dining, Restaurant Management, Meeting Planning, Banquet Operations, Menu Development, Pre-opening experience, Opera, Guest Recovery, Menu Costing, Rooms Division..., Hotel Administration
Education
Purdue University 2006 — 2006
Continuing Education, Holiday Inn Leadership Program
Niagara University 1980 — 1984
Bachelor of Science (BS), Hospitality Administration/Management
Notre Dame High School 1977 — 1980
Diploma, Honors/Regents High School/Secondary Diploma Program
Hilton Garden Inn February 2015 - Present
Hilton Richmond Hotel & Spa September 2013 - January 2015
DoubleTree by Hilton October 2012 - September 2013
Marriott Hotels May 2012 - October 2012
Crowne Plaza® Hotels & Resorts August 2007 - May 2012
Skills
Hospitality Management, Front Office, Hospitality Industry, Rooms Division, Revenue Analysis, Hotels, OnQ, Micros, Hotel Management, Opera, Hospitality, Property Management..., Pre-opening, Yield Management, Tourism, Hotel Booking, Guest Service Management, Opening Hotels, Banquets, Resorts, Restaurants, Pre-opening experience, Food & Beverage, Lodging, Rooms Division..., Fine Dining, Catering, Menu Development, Restaurant Management, Convention Services, Concierge Services, Cuisine, Meeting Planning, Leisure, Forecasting, Revenue Forecasting, Culinary Skills, Banquet Operations, Budgets, Cost Control, Reservation, Guest Recovery, Menu Costing, Training, Hiring, Hotel Administration, Food, Menu Engineering, P&L, F&B Operations
Education
Oxford Brookes University 2003 — 2007
B.Sc in Hotel Management, Hospitality
Bishop Westcott 2001 — 2003
Indian School Certificate, Business Studies
Lamar Advertising Company September 2014 - Present
Value Place March 2014 - August 2014
Steve Brown Apartments August 2012 - February 2014
Crowne Plaza® Hotels & Resorts January 2010 - April 2013
Edward Rose & Sons April 2012 - August 2012
Skills
Marketing, Management, Sales, Time Management, Customer Service, Social Media, Leadership, Customer Satisfaction, Event Planning, Event Management, Contract Negotiation, Negotiation, Training, Team Building
Education
Milwaukee Area Technical College
Associate's degree, Sustainable Facilities Operations
City Of Friendsville City Hall May 2013 - Present
Dancing Bear Lodge 2009 - January 2013
Crowne Plaza® Hotels & Resorts 2012 - 2013
Skills
Microsoft Excel, Microsoft Office, Sales, Customer Service, Management, Budgets
Education
MTAS- University of Tennessee, Knoxville 2014 — 2014
CMFO- Certified Municipal Finance Officer Program, Governmental Accounting and Finance
Tusculum College 2006 — 2009
Bachelor's Degree, Business Management with Concentration in Human Resources
Crowne Plaza® Hotels & Resorts January 2015 - Present
Wesley Medical Center August 2014 - November 2014
Hampton June 2011 - March 2013
Hampton June 2011 - March 2013
Skills
Microsoft Office, Customer Service, Public Speaking, PowerPoint, Microsoft Excel, Leadership, Microsoft Word, Budgets, Data Entry, Event Planning, Research, Teaching, Social Media, Time Management, Teamwork, Inventory Management, Critical Thinking, Customer Satisfaction, Telephone Skills
Education
The University of Southern Mississippi 2012 — 2014
Bachelor of Science (B.S.), Commuity Health Science - Health Policy and Administration
Mississippi Gulf Coast Community College 2010 — 2011
Associate of Arts (A.A.), Pre-Nursing Studies
Langham Hospitality Group April 2015 - Present
Real Hospitality Group October 2014 - December 2014
Sofitel Luxury Hotels and Resorts July 2014 - August 2014
Chelsea Music Festival May 2014 - June 2014
Astor Wines & Spirits October 2013 - December 2013
Crowne Plaza® Hotels & Resorts July 2012 - September 2012
KPMG August 2011 - September 2011
Da Tong Logistics August 2010 - August 2010
Skills
Hospitality Management, Customer Service, Hospitality, Revenue Analysis, Data Analysis, Microsoft Excel, Microsoft Office, Social Media, Event Planning, Financial Reporting, Financial Accounting, Social Media Marketing, Photography, Photo Editing
Education
New York University 2013 — 2015
Master of Science (M.S.), Hospitality Management
The University of Manchester 2010 — 2013
BA, Accounting and Finance, 2:1 Hornours
IHG - InterContinental Hotels Group October 2014 - Present
LRA Worldwide August 2013 - October 2014
LRA Worldwide July 2011 - August 2013
Crowne Plaza® Hotels & Resorts May 2010 - May 2011
Stonebridge Companies October 2008 - January 2010
Hilton Garden Inn August 2007 - October 2008
Hilton Garden Inn April 2006 - August 2007
Residence Inn April 2004 - April 2006
Skills
Consulting, Quality Assurance, Revenue Forecasting, Yield Management, Hotel Management, Opening Hotels, Hotel Administration, Guest Service Management, Guest Recovery, Planning Budgeting &..., Social Media, Hotel Brand Conversion, Management, Hospitality, Hotels, Tourism, Hospitality Management, Revenue Analysis, Pre-opening, Front Office, Hospitality Industry, Resorts
Education
Metropolitan State University of Denver
Crowne Plaza® Hotels & Resorts February 2014 - June 2014
Trident Technical College 2014 - 2014
Skills
Administrative..., Elementary Education, Lifeguarding, Computer Proficiency, Computer Graphics, American Sign Language, Spanish, Early Childhood..., Deaf Culture, Microsoft Office, Front Office, Hospitality, Flute, Events Organisation
Education
Missouri State University 2005 — 2010
Bachelor of Science (BS), Early Childhood Education and Teaching
Ozarks Technical Community College 2008 — 2009
Minor, Deaf Communications
Onondaga Community College August 2014 - Present
Paul Smith's College October 2009 - August 2014
InterVarsity Christian Fellowship/USA September 2010 - January 2014
Crowne Plaza® Hotels & Resorts September 2008 - October 2009
Hancock Fabrics June 2004 - August 2006
Skills
Higher Education, Student Development, Tutoring, Teaching, Community Outreach, Public Speaking, Volunteer Management, Editing, Nonprofits, Fundraising, Leadership, Management, Time Management, Leadership Development, Event Planning, Staff Development, Social Networking, Training, Event Management, PowerPoint, Social Media
Education
Paul Smith's College 2006 — 2008
Bachelor's degree, Business Entrepreneurship
Onondaga Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Crowne Plaza® Hotels & Resorts May 2015 - Present
Vast Restaurant September 2014 - May 2015
Flint 2015 - 2015
Courtyard by Marriott January 2014 - October 2014
Target May 2013 - December 2013
Hidden Villa, Los Altos Hills June 2012 - August 2012
Westminster College (Fulton, Missouri) August 2008 - May 2012
Borders December 2008 - January 2010
Oklahoma PIRC June 2008 - August 2008
Skills
Community Outreach, Communication, Youth Development, Computers, First Aid, Teamwork, Microsoft Office, Event Planning, PowerPoint, Public Speaking, Social Media, Microsoft Word, Microsoft Excel
Education
Oklahoma City Community College 2013 — 2013
Computer Science
Westminster College (Missouri) 2008 — 2012
Bachelors of Art, Communications
University of Winchester 2010 — 2011
Community Development
Harding Charter
Harding Charter
Private English Language Instruction 2011 - Present
Britto Central 2010 - 2011
Britto Central 2010 - 2010
Family Heritage Life Insurance Company of America 2008 - 2009
Crowne Plaza® Hotels & Resorts 2006 - 2008
Neiman Marcus 2005 - 2006
It's Just Lunch 2004 - 2005
Tom James Company 2001 - 2003
Skills
Marketing, Integrated Marketing, Public Relations, Media Relations, Leadership, Training, Management, CRM, Sales, Sales Presentations, Consultative Selling, New Business Development, Prospecting New Clients, Qualifying Prospects, Contract Negotiation, Operations Management, Quality Assurance, Event Planning, Event Management, Event Production, Creative Strategy, Strategic Partnerships, Community Outreach, Public Speaking, Multi-cultural team..., Adult Education, Teaching Adults, English Grammar, Business English, Language Teaching, Teaching English as a..., Writing, Copywriting, Copy Editing, Speech Writing, Fine Art, Art Direction, Visual Arts, Visual Merchandising, Personal Styling, Personality Assessment
Education
University of Florida 1996 — 2001
Bachelor's Degree, Business Administration
Simplex Mobility January 2014 - Present
Simplex Mobility December 2012 - January 2014
TEKsystems April 2012 - November 2012
Bell September 2010 - May 2012
Westcorp Property Management Inc. June 2008 - August 2009
Crowne Plaza® Hotels & Resorts April 2008 - June 2008
NAIT September 2007 - April 2008
Skills
Recruiting, Human Resources, Sales, Strategic Sourcing, Marketing, Business Development, Hospitality, Technical Recruiting, Networking, Interviewing Skills, Procurement, Logistics, Contract Management, Contract Negotiation, Inventory Management, Supply Chain Management, Business Analysis, Leadership, Management, Project Management, Team Leadership, Temporary Placement, Training
Education
Northern Alberta Institute of Technology / NAIT 2007 — 2009
Associate's degree, Hospitality Administration/Management
Northern Alberta Institute of Technology
Diploma, Hospitality Management
Northcott Care Centre 2005 — 2005
Nursing Attendant/Aid, Certification
Priceline.com June 2015 - Present
Crowne Plaza® Hotels & Resorts January 2015 - June 2015
Crowne Plaza® Hotels & Resorts August 2014 - January 2015
Crowne Plaza® Hotels & Resorts February 2013 - January 2015
Crowne Plaza® Hotels & Resorts December 2011 - January 2013
Skills
Front Office, Hospitality Management, Hospitality Industry, Hotels, Micros, Food, Banquets, Opera, Property Management..., Hotel Booking, Guest Service Management, Meeting Planning, Convention Services, Event Management, Customer Satisfaction, Delphi, Food, Event Planning, Food Service, Reservation, Corporate Events, Customer Service, Trade Shows, Microsoft Office, Hotel Management, Tourism, Catering, Hospitality, Menu Development, Wedding Planning, Banquet Operations, Culinary Skills, Guest Recovery, Hotel Administration, Parties, Coordinating Events, Travel Management, Food Safety, Holidex, Up-selling, MICROS
Education
Naugatuck Valley Community College 2009 — 2011
Associate of Science (A.S.), Hospitality Administration/Management
Shionogi Inc. April 2013 - Present
Pfizer (Oncall LLC) December 2012 - 2013
Crowne Plaza® Hotels & Resorts August 2011 - August 2012
American Shared Hospital Services September 2006 - March 2010
Skills
Marketing, Pharmaceutical Sales, Physician Relations, Clinical Pharmacology, Co-promotion, Relationship Building, New Business Development, Event Planning, Sales, Market Research, Marketing Communications, Public Speaking, Public Relations, Marketing Strategy, Advertising, Human Resources, Customer Service, MS Office Suite, Trained Presenter, Leadership
Education
Dale Carnegie Center of Excellence 2011 — 2011
Certification
State University of New York at New Paltz 1998 — 2000
BA Degree
Suffolk County Community College 1995 — 1998
Associate of Arts (A.A.)
Crowne Plaza® Hotels & Resorts May 2014 - March 2015
Crowne Plaza® Hotels & Resorts November 2012 - May 2014
Crowne Plaza® Hotels & Resorts May 2012 - May 2014
Trek America June 2011 - September 2011
Paradigm Publishers May 2010 - August 2010
Fort Collins Coloradoan May 2009 - July 2009
Skills
Editing, Customer Service, Social Media, Editorial, Management, Leadership, Hospitality, Event Planning, Sales, Customer Satisfaction, Event Management, Hospitality Industry, Hospitality Management, Hotels, Marketing, Social Media Marketing, Tourism
Education
University of Colorado at Boulder 2004 — 2009
Bachelor of Science, Journalism
University of Buenos Aires 2007 — 2007
Study Abroad- Spanish and International Affairs
Mare Island Golf Club August 2015 - Present
Crowne Plaza® Hotels & Resorts September 2012 - August 2013
Crowne Plaza® Hotels & Resorts June 2012 - September 2012
The Ohio State University September 2011 - March 2012
Skills
Event Planning, Hospitality Management, Hospitality, Customer Service, Microsoft Office, Research, Microsoft Word, SPSS, ORS
Education
University of Nevada-Las Vegas 2013 — 2015
Master’s Degree, Hotel Administration
The Ohio State University 2010 — 2012
Bachelor of Science in Business Administration, Operations Management
Qingdao University 2008 — 2010
Bachelor's Degree, International Economics and Trade
InterContinental Hotels & Resorts August 2014 - Present
Crowne Plaza® Hotels & Resorts January 2001 - August 2014
Skills
Recruiting, Microsoft Office, Sales, Hospitality, Management, Training
Education
Miami Dade College 1999 — 2004
Crowne Plaza® Hotels & Resorts July 2014 - Present
North Charleston Inn January 2013 - July 2014
Skills
Hospitality, Customer Service, Hospitality? Customer...
Education
Trident Technical College 2014 — 2016
Crowne Plaza® Hotels & Resorts March 2015 - Present
Renaissance Chicago Downtown Hotel June 2013 - November 2014
Renaissance Chicago Downtown Hotel March 2013 - June 2013
Sues Art House September 2012 - February 2013
College Nannies & Tutors August 2010 - July 2012
Wishes & More September 2011 - February 2012
Skills
Strategic event planning, Press release writing, Marketing materials..., Client account..., Online marketing..., Inventory control, Trade show management, Customer relations, Event Planning, Press Releases, Time Management, Fundraising
Education
University of Minnesota-Twin Cities 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Valparaiso University 2007 — 2009
Winston Hotels August 2014 - Present
Crowne Plaza® Hotels & Resorts May 2011 - July 2014
Education
University of North Texas 2014 — 2017
Strategic Communications-Advertising
Crowne Plaza® Hotels & Resorts March 2015 - Present
Uptown Theater September 2013 - Present
Kansas City Royals April 2013 - September 2013
Mizzou Advantage, Office of the Provost, University of Missouri October 2011 - May 2013
Veterinary Medical Diagnostic Lab Business Office, University of Missouri April 2010 - May 2013
Varsity Brands May 2008 - August 2011
Skills
Event Planning, Event Management, Community Outreach, Fundraising, Volunteer Management, Social Networking, Editing, PowerPoint, Microsoft Office, Social Media, Microsoft Word, Microsoft Excel, Photoshop, Management, Marketing
Education
University of Missouri-Columbia 2008 — 2013
Hospitality Management--Conference and Event Management
Portfolio Hotels & Resorts March 2015 - Present
Evolution Hospitality April 2013 - March 2015
Doubletree by Hilton San Diego/Hotel Circle January 2006 - November 2012
Doubletree Club San Diego December 2004 - December 2005
San Diego Convention Center December 2001 - December 2004
Crowne Plaza® Hotels & Resorts July 2000 - October 2001
Festivities Catering & Special Events and Picnic People June 1990 - July 2001
Holiday Inn August 1999 - May 2000
Holiday Inn June 1998 - May 1999
Pacific Islands Club January 1997 - May 1998
Skills
Event Management, Event Planning, Hospitality, Hotels, Catering, Hospitality Industry, Food & Beverage, Customer Service, Social Networking, Budgets, Management, Hospitality Management, Training, Public Relations, Restaurants, Strategic Planning, Menu Development, Banquets, Food, Social Media, Events, Hotel Management, Social Promotion, Program Development, Skilled Multi-tasker, Exceeding Customer..., Business Networking, Relationship Building, Community Outreach, Non-profit..., Non-profit Leadership, Non-profit Volunteering, Volunteer Management, Volunteer Training
Education
University of Northern Iowa 1994 — 1996
Camp Adventure, Military & Leasure Studies, Undergaruate & Graduate Interships
University of Oregon 1992 — 1996
Bachelor’s Degree, Cultural Anthropology
Holiday Inn April 2015 - Present
Crowne Plaza® Hotels & Resorts October 2012 - March 2015
Ochsner Health System May 2012 - December 2012
RRAS June 2008 - November 2011
Center for Psychological Health Care May 2005 - August 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Customer Service, English, Social Media, Time Management, Data Entry, Invoicing, Training, Outlook, Administrative..., Public Speaking, Leadership, Social Networking, Event Planning, Sales, Hospitality Management, Team Management, Team Building, Financial Accounting, Human Resources, Research
Education
Southeastern Louisiana University 2007 — 2011
Bachelor of Arts (BA), Human Resources Management
Gaithersburg High School March 2015 - Present
Gaithersburg Middle School August 2013 - Present
Laytonsville Elementary School PTA August 2012 - June 2015
Shepherd's Care Children's Center August 2008 - May 2012
J.B. Wall Systems, Inc. January 1996 - July 2003
Allen & Associates August 1994 - January 1996
The Bombay Company April 1993 - July 1994
Lord & Taylor February 1992 - April 1993
Crowne Plaza® Hotels & Resorts August 1990 - October 1991
Skills
Marketing, Event Planning, Community Outreach, Customer-focused Service, Creative Strategy, Visual Arts, Branding & Identity, Marketing Communications, Trade Show Exhibitor, Social Media, Project Management, Community Engagement, Volunteer Management, Creative Direction, Set Design, Microsoft Office, Working With Children, Customer Service
Education
University of Mississippi - School of Business Administration 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
DaVita Kidney Care December 2012 - Present
Crowne Plaza® Hotels & Resorts August 2012 - December 2012
Lab Corp Inc December 2009 - October 2010
Quest Diagnostics June 2000 - December 2009
Education
University of Phoenix 2009 — 2014
Bachelor of Business Administration (BBA), Hospital and Health Care Facilities Administration/Management
InterContinental Milwaukee July 2015 - Present
Medovations, Inc. June 2015 - Present
Crowne Plaza® Hotels & Resorts August 2014 - Present
The Grand Hotel Minneapolis May 2010 - Present
Sterling catering & events September 2010 - May 2015
C.H. Robinson February 2015 - April 2015
ATS (Anderson Trucking Service) June 2014 - August 2014
Northwestern Mutual June 2013 - November 2013
The Depot Minneapolis June 2010 - November 2013
Arnt Construction Company, INC. May 2011 - August 2012
Skills
Customer Service, Leadership, Catering, Time Management, Teamwork, Value Selling, Listening, Training, Sales Prospecting, Sales, Banquets, Negotiation, Hospitality, Hospitality Industry, Strategic Prospecting, Communication, Cooking, Warehousing, Logistics, Social Media, Social Networking, Sales Management, Customer Experience, Customer Relations, Customer Follow-up, Sales Operations, Microsoft Office, 3PL, Market Analysis, Strategic Planning, Event Planning, Risk Management, Marketing
Education
St. Cloud State University 2009 — 2015
Bachelor of Science (BS), Marketing
WESTliving 2013 - Present
Moldaw Family Residences 2012 - 2013
Kisco Senior Living 2011 - 2012
Aegis Living 2007 - 2011
Crowne Plaza® Hotels & Resorts 2003 - 2007
Radisson 2001 - 2003
Wyndham Hotels and Resorts 1996 - 2001
Weingart Center for the Homeless 1991 - 1996
Beverly Rodeo Hotel 1989 - 1991
Regent Hotels & Resorts 1987 - 1989
Skills
Elder Care, Seniors, Healthcare, Retirement Homes, Long-term Care, Hospitals, Home Care, Medicaid, Leadership, Independent Living, Management, Medicare, Managed Care, Case Managment, Marketing, Nonprofits, Physician Relations, Program Development, Human Resources, Healthcare Management, Patient Advocacy, Healthcare Industry, Event Planning, Community Outreach, Leadership Development, Social Services, Fundraising, Quality Improvement, Public Speaking, Budgets, Hotels, Public Relations, Team Management, Case Management, Employee Relations, Networking, Professional Ethics
Education
University of Rhode Island 1972 — 1977
BA, Political Science
Hilton July 2014 - Present
Park Central Hotel July 2013 - July 2014
Prism Hotels August 2008 - July 2013
Tecton Hospitality February 2006 - August 2008
Marriott Hotels 2006 - 2007
Crowne Plaza® Hotels & Resorts 2004 - 2006
Education
Miami Dade College 2004 — 2006
Associate of Science (A.S.), Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, 4
Miami Dade College 2004 — 2006
Associate's degree, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
La Junta de Andalucia/La Xunta de Galicia October 2013 - Present
Crowne Plaza® Hotels & Resorts March 2013 - September 2013
Skills
Spanish (Speaking and...
Education
University of Oregon 2007 — 2012
Bachelor’s Degree, Psychology
St. Mary's Academy 2004 — 2007
High School, High School Diploma
Crowne Plaza® Hotels & Resorts April 2015 - Present
Ferillium October 2005 - Present
Sheraton Hotels & Resorts June 2008 - March 2015
Research Technologies, LLC June 2004 - August 2006
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Customer Service, Hotel Management, Resorts, Customer Satisfaction, Tourism, Banquets, Rooms Division, Training, Teamwork, Time Management, MICROS, Property Management..., Front Office, Guest Service Management, Opera
Education
University of Oklahoma 2009 — 2015
Bachelor's degree, Language Analysis
RIT Inn and Conference Center (Gunther and Associates) April 2015 - Present
Garber Automotive Group February 2015 - Present
United States Postal Service November 2014 - December 2014
Q Dental Group March 2014 - June 2014
Lakeside Health System April 2009 - June 2013
University of Rochester January 2008 - January 2009
Woodcliff Hotel & Spa 1998 - 2008
Crowne Plaza® Hotels & Resorts January 1995 - January 1998
Marriott International 1985 - 1991
Four Seasons Hotels and Resorts 1983 - 1985
Skills
Recruiting, Benefits Administration, Leadership, Human Resources, Training, Employee Relations, SHRM, I-9 audits, Employee Handbooks, Management, Healthcare, Organizational..., Employee Benefits, Program Management, Hiring, Payroll, Policy, Coaching, Onboarding, Job Descriptions, Time Management, New Hire Orientations, Conflict Resolution, Performance Management
Education
Michigan State University
Bachelor of Arts (B.A.)
SEED (Schlumberger Excellence in Education Development) September 2015 - Present
Lights, Camera, Action Houston August 2014 - Present
Misty Blue Media July 2015 - September 2015
Crowne Plaza® Hotels & Resorts May 2015 - August 2015
Masala Entertainment November 2012 - August 2015
Festari For Men February 2015 - April 2015
Inter-Medical Inc July 2013 - February 2015
Skills
Leadership, Marketing Strategy, Customer Relations, Social Media Marketing, Networking, Human Resources, Event Planning, Event Management, Team Building, Creative Solutions, Microsoft Office
Education
University of Houston 2013 — 2017
Public Relations, Advertising, and Applied Communication, Junior
Crowne Plaza® Hotels & Resorts September 2015 - Present
Crowne Plaza® Hotels & Resorts March 2013 - Present
Skills
Customer Service, Management, Strategic Planning, Team Building, Hospitality Management, Hotels, Training, Leadership, Public Speaking, Time Management, Microsoft Office, PowerPoint, Research, Process Improvement, Event Management, Event Planning
Education
Southeastern Louisiana University
Business Administration and Management, General
Playworks August 2014 - June 2015
Reebok September 2013 - May 2015
City Year August 2013 - June 2014
Berger's Specialty Foods, Inc. June 2011 - August 2011
Crowne Plaza® Hotels & Resorts September 2008 - August 2010
Berkshire Community College January 2010 - May 2010
Skills
Teamwork, Leadership, Youth Mentoring, Public Speaking, Social Media, Academic Tutoring, Microsoft Office, Photography, CPR/First Aid Certified, Customer Service, Community Outreach, Classroom Management, Earth Science, Ecotourism, Editing, English Literature, Event Planning, Environmental Studies, Film Studies, Geography, Large Group Facilitation, Leadership Development, Lesson Planning, Minitab, Modernity, Mountain Geography, Networking, Political Theory, Resource Conservation, Strategic Planning, Urban Studies, Victorian Literature, Volunteer Recruiting, Volunteer Management, Writing, Youth Development, PowerPoint, Nonprofits, Microsoft Word, Program Development
Education
Syracuse University 2010 — 2013
BA, English & Textual Studies
Syracuse University London Center 2012 — 2012
Literary & Urban Studies
Berkshire Community College 2008 — 2010
Interstate Hotels & Resorts July 2015 - Present
Johns Hopkins University October 2013 - June 2015
Crowne Plaza® Hotels & Resorts March 2013 - October 2013
Johns Hopkins University July 2012 - July 2013
Skills
Hospitality Industry, Serve Safe Certified, Accounts Payable, Accounts Receivable, Job Scheduling, Event Planning, Banquet Operations, Restaurant Management, Country Clubs, Hotel Management, Purchasing, Inventory Management, Food & Beverage, Front Office, Sales, Customer Service, Catering
Education
Stratford University 2012 — 2014
Associate of Science (A.S.), Hospitality Administration/Management, 3.0
VSP Vision Care April 2015 - Present
e.Republic May 2014 - April 2015
Westmont Hospitality Group June 2011 - October 2013
Crowne Plaza® Hotels & Resorts November 2007 - October 2010
The Plaza Suites November 2006 - November 2007
Macy's November 2002 - November 2007
Skills
Hotels, Meeting Planning, Delphi, Service Delivery, Convention Services, Hospitality Industry, Hospitality, Corporate Events, Catering, Event Management, Hotel Management, Sales, Food & Beverage, OnQ, Banquets
Education
San Jose State University 2004 — 2008
Hospitality/Hotel Management, Event Planning
Crowne Plaza® Hotels & Resorts May 2015 - Present
Holiday Inn Express Owasso October 2014 - May 2015
Hilton Garden Inn December 2012 - October 2014
Park Inn Hotel - formerly the Radisson Hotel DFW South May 2011 - September 2012
Embassy Suites 2012 - 2012
Embassy Suites 2012 - 2012
Residence Inn January 2010 - January 2011
Hilton Garden Inn January 2006 - January 2010
Skills
Hotel Management, Management, OnQ, Front Office, Hospitality Management, Hospitality Industry, Time Management, Hospitality, Rooms Division, Pre-opening, Hotels, Micros
Education
Tulsa Community College 2005 — 2009
Elementary Education and Teaching
Broken Arrow High School
Broken Arrow High School
Morgans Hotel Group June 2015 - Present
Real Hospitality Group March 2014 - March 2015
Crowne Plaza® Hotels & Resorts August 2012 - February 2014
Crowne Plaza® Hotels & Resorts April 2011 - February 2014
Marriott International December 2009 - April 2011
Mandarin Oriental Hotel Group August 2007 - January 2008
Skills
Account Management, Direct Sales, Meeting Planning, Conference Coordination, Catering, Contract Pricing, Revenue Cycle Management, Up-selling, Hotel Management, Management, Online Advertising, Sales Management, Hospitality, Hotels, Customer Service, Event Management, Revenue Analysis, Hospitality Management, Sales
Education
NYREI 2015 — 2015
Licensed Real Estate Salesperson, Real Estate
New York University 2004 — 2008
Bachelor of Science (BS)
Land Home Financial Services, Inc. May 2015 - Present
Crowne Plaza® Hotels & Resorts 2014 - 2015
Marriott International 2009 - 2013
The Meritage Resort and Spa, Napa 2007 - 2009
Meadowood Napa Valley 2005 - 2007
Marriott International 1998 - 2005
Hyatt Hotels Corporation 1990 - 1995
Skills
Hospitality, Hotels, Hospitality Management, Event Management, Budgeting, Project Management, Rooms Division, Facilities Management, Cost Control, Budgets, Interior Design, Wine, Leadership, Front Office, Hotel Management, Hospitality Industry, Pre-opening, Banquets, Revenue Analysis, Micros, Property Management..., Resorts, Fine Dining
Education
University of Hawaii at Manoa
Business/Managerial Economics
Crowne Plaza® Hotels & Resorts February 2015 - Present
Crowne Plaza Portland Downtown October 2013 - May 2014
Pier House Resort and Caribbean Spa July 2012 - July 2013
Courtyard by Marriott Key West January 2012 - May 2012
Fairfield Inn & Suites by Marriott Columbia, Mo August 2011 - December 2011
Skills
Hospitality, Geographic Information..., Cultural Geography, Customer Service, Hotel Administration, Internal Audit
Education
University of Missouri-Columbia 2006 — 2011
Geography, Geography and Cartography
Cabool High School 2002 — 2005
General, High School/Secondary Diplomas and Certificates
Courtyard by Marriott June 2015 - Present
The Ohio State University August 2013 - Present
North Commons August 2014 - December 2014
Crowne Plaza® Hotels & Resorts May 2014 - July 2014
China Fortune Securities April 2014 - May 2014
Education
The Ohio State University 2013 — 2015
Msc Hopitality Management, Hotel/Motel Administration/Management
University of Nottingham 2012 — 2013
MSc Finance and Investment, Accounting and Finance
Southwestern University of Finance and Economics 2008 — 2012
Double Bachelor's Degrees of Economics and Arts, Finance and English, 3.2
St. Vincent's Early Childhood Education Center September 2014 - Present
The Fresh Market November 2014 - March 2015
Ralphs Grocery Company August 2006 - September 2014
St. Joseph's Catholic Parish and school August 1996 - June 2013
Crowne Plaza® Hotels & Resorts May 1996 - July 2001
First Lutheran Church and Preschool June 1986 - July 1997
Skills
Early Childhood..., CPR Certified, Early Childhood..., Bilingual English and..., Public Speaking, Community Outreach, Customer Satisfaction, Event Management, Sales, Front Office, Customer Service, Leadership Development, Event Planning
Education
UCLA Extension 1998 — 2005
Associate’s Degree, Early Childhood Education and Teaching
Santa Barbara City College
Associate’s Degree, Early Childhood Education and Teaching
Crowne Plaza® Hotels & Resorts May 2015 - Present
Purdue University January 2015 - Present
Scottys Brewhouse October 2013 - June 2014
Riverglen Country Club May 2012 - August 2012
Arbor Homes May 2011 - August 2011
Caslers Family Bar and Grill 2008 - 2009
Skills
Customer Service, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Public Speaking, Research, Teamwork, Marketing, Travel Management, Restaurant Management, Hospitality
Education
Purdue University 2011 — 2015
Purdue University 2011 — 2015
Bachelor of Science (B.S.), Hospitality and Tourism Management
Heritage Christian School 2007 — 2011
High School
ICIS May 2015 - July 2015
Bwinning Management Consulting Co. Ltd. June 2013 - August 2013
Crowne Plaza® Hotels & Resorts June 2012 - August 2012
Skills
Time Management, Team Leadership, Performance Management, Data Analysis, SPSS, Photoshop, Microsoft Office, Social Media, Teamwork, Benefits Administration, E-Recruitment, Statistical reporting, Human Resources
Education
Marquette University 2014 — 2016
Master's Degree, Human Resources Management/Personnel Administration, General, GPA 3.58
Shandong Institute of Business and Technology 2010 — 2014
bachelor of management, tourism management, GPA 3.37
Shandong Institute of Business and Technology 2010 — 2014
Bachelor's Degree, Human Resources (Minor), GPA 3.62
Universal Music Group July 2011 - Present
Merrill Communications April 2003 - July 2011
Cummins Bridgeway 2002 - 2003
Worthington Schools 2001 - 2002
Crowne Plaza® Hotels & Resorts 2001 - 2001
Skills
Employee Relations, Recruiting, Talent Management, Human Resources, Talent Acquisition, Performance Management, Social Media, Employee Benefits, Employee Engagement, Onboarding, Coaching, Training, Event Planning, Customer Service, Social Networking, New Hire Orientations, Leadership, Interviews, Management, Deferred Compensation
Education
Miami University 1997 — 2001
BS
Lake Catholic High School 1993 — 1997
High School
Crowne Plaza® Hotels & Resorts January 2015 - Present
Crowne Plaza® Hotels & Resorts October 2014 - January 2015
Ichiban Japanese Steakhouse and Sushi Bar June 2010 - October 2014
Click-and-Get LLC January 2007 - January 2010
TCF National Bank January 2003 - January 2007
Skills
Customer Service, Microsoft Office, Restaurant Management, Microsoft Excel, Restaurants, Inventory Management, Microsoft Word, PowerPoint, Time Management, Food & Beverage, Sales, Food Service, Retail, Hospitality, Training, Food, Leadership, Team Building, Management, Employee Training, Hiring, Customer Satisfaction, Profit, Menu Development, POS, Process Scheduler
Education
Normandale Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Edina High School 2000 — 2002
Generals, Generals
Crowne Plaza® Hotels & Resorts February 2015 - June 2015
MongoDB July 2014 - January 2015
Doremus August 2013 - March 2014
John Cabot University December 2012 - June 2013
Butler, Shine, Stern & Partners October 2011 - November 2012
Golden State Warriors July 2010 - October 2011
Skills
Event Planning, Management, Social Media Marketing, Facebook, Social Media, Budgets, Event Management, Advertising, Research, Marketing, Sports Marketing, Social Networking, Public Relations, Copywriting, Marketing Communications, Recruiting, Human Resources
Education
St. Mary's College of California 2007 — 2011
BA, Communications
John Cabot University-Rome, Italy 2009 — 2010
Communications
Hampton Inn-South November 2014 - Present
Crowne Plaza® Hotels & Resorts October 2014 - December 2014
Amerilodge Group June 2011 - August 2013
Courtyard by Marriott October 2009 - December 2010
Beach Break by the Sea / Legacy by the Sea September 2007 - 2008
BookIt.com January 2005 - August 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows Vista, Sales Management, Customer Service, Customer Satisfaction, Hospitality, Hospitality Management, Hospitality Industry, FOSSE, Merlin, Holidex, MARSHA, Account Management, Hotels, Sales, Front Office, Hotel Management, Tourism, Pre-opening, Revenue Analysis, Hotel Booking, Property Management..., Guest Service Management, Opera, Micros, Revenue Forecasting, Catering, Meeting Planning, GDS, Up-selling, Leisure, Trade Shows, Team Building, Event Planning, New Business Development, Rooms Division, Management, OnQ, Event Management, Budgets, Opening Hotels
Education
University of Phoenix 2009 — 2011
Associate's degree, Hotel, Hospitality, & Tourism Management
DoubleTree by Hilton January 2015 - Present
Magnolia Hotels June 2013 - December 2014
HSMAI January 2008 - December 2013
Godfather's Pizza November 2012 - June 2013
Holiday Inn February 2012 - November 2012
Ramada Plaza Omaha - Formerly Holiday Inn Convention Center Omaha and Coco Key Water Resort May 2011 - January 2012
Sage Hospitality Resources December 2007 - May 2011
Crowne Plaza® Hotels & Resorts 2005 - 2007
Skills
Sales Operations, Delphi, Opera, Meeting Planning, Hotels, Hospitality, Revenue Analysis, Hospitality Management, Event Management, Hospitality Industry, Food & Beverage, Sales, Hotel Management, Event Planning, Marketing, Customer Service, Catering, Management
Education
The University of South Dakota 1993 — 1997
BS, Mass Communication
Lewis Central High School 1990 — 1993
Crowne Plaza® Hotels & Resorts May 2012 - Present
Skills
Typography, Illustrator, Brochures, Logo Design, InDesign, Posters, Adobe Creative Suite, Graphic Design
Education
Northern Virginia Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Graphic Design
Crowne Plaza® Hotels & Resorts 2014 - Present
Inter Continental Hotels Group February 2005 - April 2013
Hilton Harbor Island March 2002 - February 2005
InterContinental Hotels Group March 1991 - December 1999
Skills
Pre-opening, Skilled in budget and..., Balancesheet..., Cost vs. Revenue..., GOP and Flow-Thru..., Motivational Speaking, Guest handling and..., Labor management &..., Internal Control..., Financial:PeopleSoft,..., Property..., Labor..., Microsoft Windows, MS..., Revenue Analysis, Hospitality Management, Hotels, Budgets, Accounting, Payroll, Income Statement, Variance Analysis, Accounts Payable, Account Reconciliation, Finance, Internal Controls, Financial Accounting, Auditing, Management, P&L, Accounts Receivable, Cash Flow, Financial Audits, Leadership, Hospitality, Managerial Finance, Internal Audit, Hospitality Finance, Financial Statements, Forecasting, Yield Management, Front Office, Hotel Management, Revenue Forecasting, Hospitality Industry, Micros, Property Management..., Resorts, Cost Control, Rooms Division, Banquets
Education
Pacific States University 1983 — 1985
MBA, Finance and Financial Management Services, 3.0
University of Dhaka 1974 — 1978
BA and MA, Economics, 3.0
Crowne Plaza® Hotels & Resorts June 2015 - Present
Amerilodge Group December 2012 - June 2015
Henry Ford West Bloomfield Hospital July 2010 - December 2012
Motor City Power Sports July 2007 - December 2009
Skills
Hotels, Front Office, Restaurants, Customer Service, Hospitality Industry, Budgets, Marketing, Team Building, Hospitality, Hotel Management, Catering, Customer Satisfaction, Event Management, Event Planning, Food, Hospitality Management, Management, Microsoft Office, Revenue Analysis, Sales, Time Management
Education
Oakland Community College
Hyatt Place October 2013 - Present
Crowne Plaza® Hotels & Resorts August 2013 - October 2013
Crowne Plaza® Hotels & Resorts February 2013 - May 2013
Ayres Hotels of Southern California January 2009 - February 2013
Ayres Hotels of Southern California February 2008 - January 2009
Frontier City & White Water Bay Amusement Parks March 2007 - August 2007
Longhorn Steakhouse March 2004 - March 2007
Skills
Hotels, Customer Service, Revenue Analysis, Hospitality Management, Hospitality Industry, Food & Beverage, Front Office, Hotel Management, Pre-opening, Micros, Yield Management, Customer Satisfaction, Rooms Division, Training, Team Building, Event Management, Catering, Restaurants, Hospitality, Property Management...
Education
Oklahoma Christian University 2005 — 2008
B.A. Communications, Communication Studies, Psychology, International Studies
Sea Catch Restaurant and Raw Bar May 2015 - Present
Crowne Plaza® Hotels & Resorts February 2014 - June 2014
Grand Vista Hotel September 2012 - December 2013
Grand Vista Hotel September 2012 - 2013
Restaurant Dante March 2012 - June 2012
Mama Maria's May 2009 - December 2010
Mandarin Oriental October 2008 - May 2009
Ritz Carlton July 2006 - May 2007
Skills
Catering, Restaurants, Hospitality Management, Food & Beverage, Menu Development, Banquets, Hotel Management, Pre-opening, Restaurant Management, Hospitality, Wine, Hotels
Education
The New England Institute of Art
Crowne Plaza® Hotels & Resorts July 2012 - December 2014
Sears Roebuck and Company January 2007 - July 2012
Holiday Inn Express January 2005 - January 2007
McIntosh Inn of Lancaster January 2002 - January 2007
Skills
Hotel Management, Opera, Microsoft Office, Microsoft Excel, Management, Payroll, Team Building, Budgeting, Inventory Management, Yield Management, Guest Service Management, Guest Recovery, Front Office, Hotels, Hotel Administration, Hospitality Management, Pre-opening, Sales, Hospitality Industry, Hospitality
Education
Saint Bonaventure University
Bachelor of Business Administration, Management Science
Crowne Plaza® Hotels & Resorts August 2014 - Present
IHG November 2005 - Present
InterContinental Hotels Group January 2000 - 2006
Skills
Revenue Analysis, Hotels, Tourism, Hospitality, Yield Management, Hospitality Industry, Hotel Management, Hospitality Management, Food & Beverage, Leisure, Front Office, Resorts, Opera, Pre-opening, Meeting Planning, Hotel Booking
Education
Miami Dade College 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Hospitality Professional August 2009 - Present
Buckhead Atlanta Hotel January 2007 - June 2009
Starwood Hotels & Resorts 1997 - 2007
Westin Michigan Avenue 1999 - 2002
Crowne Plaza® Hotels & Resorts 1900 - 1920
Skills
Sales, Resorts, Teamwork, CRM, Food & Beverage, Selling, Management, Hotel Management, Hotels, Hospitality Management, Hospitality, Meeting Planning, Time Management, Event Planning, Hospitality Industry, Pre-opening, Convention Services, Training, Revenue Analysis, Event Management, Front Office, Yield Management, Corporate Events, Rooms Division, Trade Shows, Restaurants, Catering, Wedding Planning, Banquets, Team Building, Tourism, Leadership, Customer Service
Education
Tennessee State University 1987 — 1993
BS, Hotel and Restaurant Administration
Extended Stay America July 2014 - Present
Extended Stay Hotels March 2011 - July 2014
Extended Stay Hotels August 2008 - March 2011
Hilton Hasbrouck Heights 2007 - 2008
Crowne Plaza® Hotels & Resorts 2006 - 2007
Wellesley Inn and Suites 2001 - 2004
Skills
Hospitality, Hotel Management, Hospitality Industry, Food & Beverage, Hospitality Management, Hotels, Yield Management, Revenue Analysis, Resorts, Front Office, Management, Pre-opening, Rooms Division, Banquets
Education
Marion Military Institute 1996 — 1998
Associate of Arts (A.A.)
Emerson Commercial & Residential Solutions May 2015 - Present
Emerson Climate Technologies September 2013 - May 2015
Emerson Process Management October 2010 - September 2013
Humana October 2007 - October 2010
Humana October 2007 - October 2010
Jewish Hospital & St Mary's HealthCare August 2009 - December 2009
Crowne Plaza® Hotels & Resorts June 2005 - September 2007
Skills
HRIS, Recruitment/Retention, ADP Payroll, People Skills, Oracle Applications, Employee Relations, Salary Benchmarking, Program Evaluation, Performance Management, Benchmarking, Organizational..., Human Resources, Organizational..., Onboarding, Recruiting, Personnel Management, Employee Benefits, College Recruiting, Succession Planning, Benefits Administration, Deferred Compensation, Applicant Tracking..., Workforce Planning, New Hire Orientations, HR Policies, Labor Relations, Employee Engagement, Talent Acquisition, Talent Management, Job Descriptions, PeopleSoft, FMLA, Interviews, Hiring, Kronos, Hospitality Industry, Temporary Placement, Employee Training, Technical Recruiting
Education
University of Louisville 2008 — 2010
Masters, Human Resource Education
University of Kentucky 2002 — 2006
Bachelor of Science, Management
Bridgewater Associates November 2013 - Present
Techneto November 2012 - September 2013
Pernod Ricard August 2010 - November 2012
ConEdison Solutions January 2001 - August 2010
Crowne Plaza® Hotels & Resorts January 2000 - January 2001
City Theatrical January 1998 - January 2000
Skills
Business Analysis, SQL, Analysis, CRM, Information Technology, Help Desk Support, Project Planning, Risk Management, Software Documentation, Database Administration
Education
Learning Tree International 2012 — 2012
Information Technology
Sheraton Hotel 2005 — 2005
New Horizons 2003 — 2004
New Horizons 2003 — 2004
Net + Certification, Information Technology
New Horizons 2003 — 2004
A + Certification
Manhattan College 1995 — 1999
Bachelor of Science, Computer Information Systems
Crowne Plaza® Hotels & Resorts April 2015 - Present
Fillmore Hospitality, LLC March 2014 - April 2015
Fillmore Hospitality, LLC June 2013 - February 2014
Fillmore Hospitality, LLC December 2012 - June 2013
Pyramid Hotel Group September 2009 - December 2012
Pyramid Hotel Group May 2008 - September 2009
Doubletree Hotel 2007 - 2007
Marriott International 2005 - 2007
Skills
Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Front Office, Catering, Event Management, Yield Management, Management, Hotel Management, Convention Services, Customer Satisfaction, Event Planning, Meeting Planning, Marketing Strategy, Banquets, Customer Service, Business Planning, Tourism, Rooms Division, Sales, Hotel Booking, Trade Shows, Property Management..., Food & Beverage, Restaurant Management, Marketing, Business Travel, Corporate Events, Menu Development, Restaurants, Micros, Lodging, Opera
Education
San Jose State University 2000 — 2004
BA, Communication Studies
United Brotherhood of Carpenters & Joiners of America Local 322 August 2014 - Present
Bigos Management, Inc. January 2014 - August 2014
United Van Lines July 2008 - July 2014
Crowne Plaza® Hotels & Resorts January 2012 - January 2014
Skills
Warehousing, DOT Regulations, CDL Class A, Customer Service, Microsoft Office, Forklift Operation, Project Planning, AutoCAD, Construction Safety, Bidding Process, Project Scope..., Team Building, Winning Others Over, OSHA 10 Certified, Aerial Lift Certified, CPR Certified
Education
Dunwoody College of Technology 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Architectural Drafting & Construction Estimating
Saint Paul College-A Community and Technical College 1998 — 2000
Ironworking/Ironworker
Banco Bradesco S.A. July 2014 - Present
Cravath, Swaine & Moore LLP December 2010 - May 2014
Crowne Plaza® Hotels & Resorts September 2009 - December 2010
Eos Airlines June 2005 - April 2008
United Airlines May 1999 - January 2005
San Juan Marriott Resort & Stellaris Casino April 1998 - April 1999
Skills
Spanish, Customer Service, Airlines, Customer Satisfaction, Software Documentation, Hotels, Flights, English, Tourism, Public Relations, Portuguese, Translation, Employee Relations, Process Scheduler, Multicultural, Fluent English, Latin America, Language Skills, Foreign Languages, Brazilian Portuguese, Language Services, Albanian, Translation Services, South America, Translation Management, Internationalization, Administrative Support, Scheduling, Training, Leadership, MS Office 2010, Aircraft, Commercial Aviation, Microsoft Office, Airports, Aviation
Education
State University of New York BEOC 2008 — 2009
Diploma, Computer Network Technology
MBTI Business Training Institute 1997 — 1998
Diploma, Travel & Tourism, GPA 3.33 Honor roll
Universidad de Puerto Rico 1991 — 1993
Bachelor, Liberal Arts, GPA 3.00 Honor roll.
S&L Hospitality January 2007 - Present
Blue Harbor Resort, Sheboygan, WI June 2005 - January 2007
Holiday Inn Hotel & Suites Milwaukee Airport March 2000 - June 2005
Holiday Inn Hotel & Suites La Crosse WI February 1998 - March 2000
Crowne Plaza® Hotels & Resorts July 1986 - February 1998
Skills
Micros, Opening Hotels, Hotel Management, Hiring, Strategic Planning, Sales, Catering, New Business Development, Restaurant Management, Customer Satisfaction, Food & Beverage, Hospitality, Property Management..., Management, Operations Management, Budgets, Rooms Division, Yield Management, Revenue Analysis, Banquets, Recruiting, Marketing, Hotels, Hospitality Industry, Front Office, Customer Service, Pre-opening, Hospitality Management, Resorts, Tourism, Forecasting, Sales Management, Event Management, Event Planning, Restaurants, Chef, Gourmet, Menu Development, Food, Guest Service Management
Education
Madison Area Technical College 1999 — 2001
Associate's Degree, Culinary Arts/Chef Training
Lakeside Lutheran High School 1985 — 1988
Crowne Plaza® Hotels & Resorts May 2014 - Present
Hampton Inn & Suites Puyallup November 2013 - April 2014
Holiday Inn Seattle Center-Hotel Concepts March 2013 - July 2013
Holiday Inn Express & Suites Sea Tac-Hotel Concepts January 2012 - March 2013
Hard Rock Hotel January 2007 - August 2009
Hard Rock Hotel-Loews Hotels July 2000 - July 2006
Fairfield Inn Scarborough Maine February 2000 - June 2001
Skills
Customer Service, Sales, Management, Hospitality, Outlook, Hospitality Industry, Mac, Pre-opening, Hotels, Hotel Management, Micros, Food & Beverage, Banquets, Hospitality Management, Resorts, Catering, Restaurants, Meeting Planning, Rooms Division, Front Office, Revenue Analysis, Property Management..., Menu Development, Guest Service Management, Concierge Services, Fine Dining, Yield Management
Education
Rasmussen College-Minnesota
Business Management
Southern Maine Technical College
Culinary Arts
Crowne Plaza® Hotels & Resorts November 2014 - Present
Fairfield Inn & Suites by Marriott January 2014 - September 2014
Hampton November 2012 - December 2013
Holiday Inn February 2012 - November 2012
Staybridge Suites® Hotels December 2007 - July 2012
Crowne Plaza® October 2010 - September 2011
Skills
Customer Service, Microsoft Word, Management, Leadership, Engineering, PowerPoint, Sales Management, Six Sigma, Process Improvement, Lean Manufacturing, Product Design, InDesign, Solidworks, Microsoft Excel, Team Building, Kaizen, Public Speaking, Customer Satisfaction, Manufacturing, Marketing, Property Management..., Microsoft Office, Photoshop, Product Development
Education
Pellissippi State Community College 2000 — 2004
Associate's degree, Hospitality Management
e-Builder 2013 - Present
Crowne Plaza® Hotels & Resorts 2012 - 2013
Radisson Hotel, Manchester NH August 2008 - January 2010
Starwood Hotels & Resorts 1997 - 2007
Skills
Hotels, Accounting, Hospitality Management, General Ledger, Account Reconciliation, Hotel Management, Resorts, Hospitality Industry
Education
Hesser College 2010 — 2012
Bachelor’s Degree, Business Administration and Management, 3,7 GPA
Hesser College 2008 — 2010
Associate’s Degree, Accounting, 3.7 GPA
Extended Stay America May 2014 - Present
Candlewood Suites® Hotels October 2013 - May 2014
Crowne Plaza® Hotels & Resorts November 2012 - October 2013
Individual Commercial Brokerage, Inc. November 2011 - August 2012
Courtyard by Marriott April 2005 - January 2009
Residence Inn by Marriott December 2003 - April 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English
Education
University of Phoenix 2009 — 2011
Master's degree, Human Resources Management
Fairleigh Dickinson University-Florham Campus 1999 — 2003
Bachelor of Science (BS), Finance & Economics
Crowne Plaza® Hotels & Resorts
Skills
Microsoft Excel, Microsoft Word
Education
Richard Stockton College of New Jersey 1998 — 2004
Bachelor's Degree, Business Administration and Management, General
StreetLinks Lender Solutions February 2015 - Present
Assurant Specialty Property September 2013 - February 2015
Universal 1 Credit Union September 2011 - September 2013
Crowne Plaza® Hotels & Resorts September 2010 - September 2011
Time Warner Cable June 2008 - September 2010
Hot Topic June 2005 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, HTML, Budgets, Public Speaking, Spanish, Time Management, Management, Banking, Finance, Loans, Mortgage Lending, Call Centers, Sales, Credit, Insurance, Leadership, Consumer Lending
Education
Sinclair Community College 2012 — 2012
Spanish Language
MUFG Union Bank, N.A. October 2014 - Present
Crowne Plaza® Hotels & Resorts September 2014 - September 2014
Walton Isaacson August 2014 - August 2014
All Stars Project, Inc. June 2013 - August 2013
AIG July 2011 - August 2011
US Power Generating Company July 2010 - August 2010
PricewaterhouseCoopers Accounting Careers Leadership Institute June 2009 - June 2009
Skills
Microsoft Excel, Leadership, Microsoft Word, Training
Education
Mercy College 2010 — 2014
BS, Accounting
Kuhl-Linscomb February 2013 - October 2014
Coldwater Creek August 2010 - October 2011
Club NutrEx September 2008 - August 2010
Bradmark Technologies August 2008 - April 2009
Fort Bend ISD August 2002 - January 2008
Slainte' Irish Pub 2001 - 2002
University of St. Thomas-Houston 2000 - 2001
Crowne Plaza® Hotels & Resorts 1998 - 2000
Skills
Sales, Customer Service, Management, Sales Management, Team Building, Time Management, Microsoft Word, PowerPoint, Microsoft Office, Windows, Outlook, Microsoft Excel, Public Relations, Restaurant Management, COBOL, Mathematics, Special Education, Web Design, Proven strengths in..., Skilled project leader..., Gaining strong..., Public Speaking, Event Planning
Education
University of Houston 2012 — 2015
Bachelor of Science (BS) - Anticipated Date Graduation 12/2015, Supply Chain & Logistics Technology (SCLT), 3.7
Region IV Education Services 2001 — 2002
Alternative Teaching Certificate, Special Education / Math Teaching Certification (4th-8th)
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 1993 — 1996
Bachelor of Science (B.S.), Hotel & Restaurant Management, 3.7
Texas A&M University
Bachelor of Business Administration (BBA), Marketing
Hilton Garden Inn May 2013 - Present
Holiday Inn Express August 2012 - May 2013
Four Points by Sheraton August 2011 - May 2012
Crowne Plaza® Hotels & Resorts May 2011 - August 2011
Crowne Plaza® Hotels & Resorts / Christie's Steak House June 2010 - August 2011
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Hospitality, Social Media, Event Planning, English, Event Management, Time Management, Public Speaking, Food & Beverage, Hotels, Hospitality Industry
Education
Purdue University 2011 — 2015
Bachelor's degree, Hospitality Administration/Management
Crowne Plaza® Hotels & Resorts April 2015 - Present
East Shore Athletic Club April 2013 - April 2015
Perry Ellis International June 2010 - October 2012
Build-A-Bear Workshop October 2004 - May 2010
Skills
Apparel, Visual Merchandising, Merchandising, Fashion, Retail, Trend, Store Management, Styling, Fashion Design, Loss Prevention, Footwear, Retail Sales, Inventory Management, Sportswear, Sales, Management, Customer Service, Store Operations, Driving Results, Inventory Control, Profit, Time Management, Merchandise Planning
Education
Ocean County Vocational-Technical School 2003 — 2005
Health/Fitness, AAAI certified Personal Trainer, CPR and First Aid certified
Brick Township High School 2000 — 2004
General Studies
Independence Manor at Hunterdon November 2012 - Present
Colonial Diner November 2010 - November 2012
Sheraton November 2009 - November 2010
Crowne Plaza® Hotels & Resorts April 2007 - November 2009
Holiday Inn February 1997 - March 2007
The Rain Forest Restaurant March 1995 - February 1997
Ramada Inn October 1993 - March 1995
Hyatt Hotels February 1989 - July 1994
Skills
Menu Development, Food Service, Food Industry, Catering, Food, Food Safety, Cooking, Food & Beverage, Restaurants, Culinary Skills, Hotel Management
Education
Middlesex County College 1986 — 1988
Associate's degree, Hotel, Motel, and Restaurant Management
Harvard Club of New York November 2010 - Present
Marriott International October 2008 - November 2010
Marriott International June 2007 - May 2008
Marriott International September 2005 - May 2007
Marriott International April 2002 - August 2005
Renaissance Hotels August 1997 - March 2002
Crowne Plaza® Hotels & Resorts April 1991 - May 1997
Skills
Banquets, Hospitality Management, Hospitality, Hotels, Food & Beverage, Hospitality Industry, Restaurants, Hotel Management, Resorts, Menu Development, Food, In Room Dining, Pre-opening, Catering, Revenue Analysis, MICROS, Front Office, Fine Dining, Rooms Division, Yield Management, Meeting Planning, Property Management...
Education
Queens College 1988 — 1992
Bachelor of Arts
Sheraton Hotel New York July 2014 - Present
Sheraton Hotel January 2014 - July 2014
Crowne Plaza® Hotels & Resorts December 2013 - June 2014
ATI Career Training Center September 2009 - January 2011
Enterprise Rent-A-Car September 2006 - July 2009
Marriott International February 2007 - January 2009
Skills
Customer Satisfaction, Sales, Team-oriented, Result Oriented Approach, High Achiever, Building Relationships, Performance Management, Hiring and Training, Result Oriented, Team Management, Payroll, Customer Service, Training, Time Management, Account Management, Hospitality Industry, Management, Sales Operations, Hospitality, Teamwork, Hiring, Sales Management, Hotels, Hospitality Management, Resorts, Front Office, Employee Training
Education
Moneague College, St. Ann , Jamaica
Associate's degree, Tourism, Travel and Hospitality
Southern New Hampshire University
Bachelors of Applied Science, Hospitality Administration/Management
Turtle Creek Golf Course July 2013 - August 2013
Troy Country Club May 2013 - August 2013
Schindler Banquet Center May 2011 - August 2012
Crowne Plaza® Hotels & Resorts October 2009 - August 2010
Skills
Restaurants, Catering, Cooking, Food
Education
Baptist Bible College and Seminary 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Sinclair Community College 2009 — 2010
Associate of Applied Science, Culinary Arts and Related Services
Crowne Plaza® Hotels & Resorts 2012 - 2013
CVS May 2007 - August 2008
Skills
Customer Service, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Food & Beverage, Front Office, Hotel Management, Resorts, Restaurants, Catering, lab, Laboratory Skills
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2013
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Crowne Plaza® Hotels & Resorts November 2013 - Present
West Point Club July 2009 - November 2013
Education
James I O'neill Highschool 2000 — 2004
Sullivan County Community College
Early Childhood Education and Teaching
Crowne Plaza® Hotels & Resorts 2013 - 2013
Education
Madison Area Technical College 2006 — 2017
liberal arts, Liberal Arts and Sciences/Liberal Studies
Crowne Plaza® Hotels & Resorts June 2010 - Present
Education
University of Cincinnati-Raymond Walters College 2013 — 2017
Criminal Justice and Corrections
University of Cincinnati-Raymond Walters College 2010 — 2013
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Commonwealth Hotels Front Office ManagerResidence Inn by MarriottMay 2013 - January 2015
Crowne Plaza® Hotels & Resorts December 2011 - May 2013
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Hotel Management, Front Office, Yield Management, Customer Service, Tourism, Property Management..., Hotel Booking, Microsoft Office, OnQ, MICROS, Food
Education
Ohio University 2001 — 2011
Bachelor of Human & Consumer Sciences, Hotel, Motel, and Restaurant Management
Crowne Plaza® Hotels & Resorts April 2015 - Present
Rawfish December 2014 - January 2015
Willies Barkey&Cafe September 2014 - September 2014
MacDonald's July 2009 - March 2010
Education
Niagara College 2015 — 2016
Associate’s Degree, Hospitality Management- Hotel & Restaurant (Co-op), 1
YongNian No.1 Middle School 2002 — 2005
High School