CSG Systems
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG Systems Employees
Teletech February 2012 - Present
StoneRiver 2010 - February 2012
CSG Systems November 2007 - 2010
Great-West Life 2004 - 2007
Englewood Public Schools 2003 - 2004
Teacher's Pal 2002 - 2003
First American Title 1997 - 2000
VSA 1995 - 1997
Skills
VMware, Virtualization, Disaster Recovery, Active Directory, Servers, VMware Infrastructure, Hardware, System Deployment, System Administration, VMware ESX, Windows Server, DNS, Data Center, Storage, Security, DHCP, IIS, Powershell, ITIL, vSphere, NetApp, Tintri, Storage Architecture, Technical Support, Infrastructure, Networking
Education
University of Northern Colorado 1991 — 1995
Bachelor of Arts, Mass Communications
St. James Catholic Church March 2013 - Present
St James Catholic Church March 2013 - Present
Miscellaneous July 2012 - December 2012
James Skinner Baking Company January 2012 - April 2012
Farmers National Company August 2010 - September 2011
CSG Systems August 2007 - March 2010
CSG Systems August 2007 - December 2007
Prairie Voice Services June 2001 - August 2007
Prairie Systems, Inc. December 1997 - June 2001
Prairie Systems, Inc. May 1997 - November 1997
Skills
Employee Relations, Human Resources, Recruiting, Employee Benefits, Performance Management, Onboarding, Training, Leadership, Management, HR Policies, Strategic Planning, Policy, Project Management, Customer Satisfaction, Employee Engagement, Account Management, Negotiation, Change Management, Deferred Compensation, Workforce Planning, Leadership Development, Employment Law, Payroll, Budgets, System Administration, Talent Acquisition, Hiring, Mergers & Acquisitions, Organizational..., Talent Management, Succession Planning, Coaching, Vendor Management, Team Building, Facilities Management, Grounds Management, Vendor Relationships
Education
University of Nebraska at Omaha
BSBA, Personnel Management
Leadership Research Institute 2008 — 2010
360 feedback coaching
Omaha Westside High School
TD Ameritrade March 2009 - Present
CSG Systems June 2001 - November 2008
First National Bank of Omaha August 1984 - May 2001
Skills
Compensation, Human Resources, HRIS, Process Improvement, Commercial Real Estate, Recruiting, Incentive Programs, Management, Compensation & Benefit, Policy, Program Management, Analysis, Deferred Compensation, Job Descriptions, Employee Training, Performance Management
Education
University of Nebraska at Omaha
Bachelor of Business Administration (B.B.A.), Marketing
University of Nebraska of Omaha
West Interactive Services July 2014 - Present
The Members Group July 2012 - June 2014
CSG International October 2010 - July 2012
Meta Payments System April 2008 - March 2010
First Data Resources January 1998 - December 2007
CSG Systems 1990 - 1998
Education
University of Nebraska-Lincoln 1974 — 1977
BS in Bus Administration
CSG International September 2013 - Present
CSG International February 2006 - Present
CSG Systems August 2004 - February 2006
CSG Systems July 1999 - August 2004
Skills
Telecommunications, Troubleshooting, Leadership, Agile Methodologies, Requirements Analysis, Software Project..., Telecommunications..., System Deployment, Integration, Business Analysis, Billing Systems, Account Management, SDLC, SaaS
Education
University of Nebraska-Lincoln 1994 — 1999
Bachelors, Business Administration
Northrop Grumman May 2005 - Present
CSG Systems February 2002 - May 2005
Analysts International November 1998 - January 2001
Sterling Software (now part of Northrop Grumman) May 1986 - October 1998
Skills
Project Management, Web Development, PMP, Web Applications, Software Development, Software Engineering, Unix, Java, Software Project..., Integration, SDLC, Oracle, Systems Engineering, Java Enterprise Edition, Web Services, Software Design, System Architecture, Requirements Analysis, Agile Methodologies, XML, SharePoint, Eclipse, Database Design, Databases, Microsoft SQL Server, Testing, .NET, Linux, Enterprise Architecture, SQL, SOA
Education
University of Nebraska at Omaha 1983 — 1988
BS, Computer Science
JoeCubicle Video Production January 2008 - Present
CSG Systems December 1997 - Present
Skills
ASP.NET, Oracle, Agile Methodologies, Unix, Perl, SQL, Requirements Analysis, Software Development, Software Project..., Microsoft SQL Server, SDLC, C#, Integration, Web Services, Quality Assurance, XML, Business Analysis, Test Planning, JavaScript, Troubleshooting
Education
University of Nebraska at Omaha 1988 — 1995
BS, Biotechnology
CSG Systems November 2009 - Present
Great Adventure Ministries September 2008 - November 2009
ACI Worldwide April 2008 - September 2008
ACI Worldwide September 2007 - March 2008
ACI Worldwide June 2003 - September 2007
ACI Worldwide January 1999 - June 2003
ACI Worldwide March 1998 - January 1999
Skills
SOA, Oracle, Java, Account Management, Payments, Requirements Analysis, Product Management, SQL, Software Development, SDLC, Software Project..., Management, DB2, Agile Methodologies, XML, Organization, Business Analysis, Business Process..., Scrum, Requirements Gathering, Solution Architecture
Education
School name: 1998 — 2001
Bachelor of Science (BS), Computer Science
University of Nebraska at Omaha 1998 — 2001
Bachelor's, Computer Science
CSG International October 2014 - Present
CSG Systems January 2008 - October 2014
CSG Systems April 2005 - January 2008
CSG Systems July 2001 - April 2005
Werner Enterprises August 2000 - June 2001
Mandolfo Associates 2000 - 2001
Telismart March 2000 - July 2000
Skills
Member of Toastmasters, Unix, Software Development, XML, Java, JSP, Web Applications, Troubleshooting, C, Analysis, XSLT, Agile Methodologies, Requirements Analysis
Education
University of Nebraska at Omaha 1995 — 2006
B.S., Computer Science
CSG Systems November 2000 - Present
Rocky Mountain Internet January 1995 - October 2000
Skills
Strategic Partnerships, SaaS, Professional Services, Product Management, Sales Process, Billing Systems, Business Analysis, CRM, Cloud Computing, Cross-functional Team..., Enterprise Software, Go-to-market Strategy, Integration, Mobile Devices, Solution Selling, Start-ups, Telecommunications, Vendor Management
Education
University of Nebraska
University of San Diego
Pitney Bowes Presort Services 2005 - Present
PSI Group Inc, (PB Presort Services) May 1999 - July 2005
World Technologies 1997 - 1999
CSG Systems 1985 - 1997
Skills
Sales Management, Account Management, Direct Marketing, Process Improvement, B2B, Solution Selling, Salesforce.com, Variable Data Printing, Sales Process, CRM, Change Management, Customer Satisfaction, Sales Operations, Leadership, Operations Management, Direct Mail, Cross-functional Team..., Customer Service, Customer Retention, Project Management, Management, Team Building, Direct Sales, Strategic Planning, Forecasting, New Business Development, Workers Compensation, Lead Generation, Contract Negotiation, Selling, Sales Presentations, Performance Management, Team Leadership, SaaS, Sales, Key Account Management, Strategy, Cold Calling, Managed Print Services
Education
Blair High School 1979 — 1984
University of Nebraska at Omaha
ATT - IT Services February 2011 - March 2014
AT&T Mobility July 2008 - May 2010
Sheridan Homes 2008 - 2009
EDS January 2007 - December 2007
CSG Systems July 2004 - November 2006
Citizens Communications July 2003 - January 2004
T-NETIX July 2002 - June 2003
Citizens Communications October 1999 - December 2001
Verizon Florida January 1997 - January 1999
Verizon January 1996 - January 1997
Skills
SDLC, Requirements Analysis, User Acceptance Testing, Business Analysis, Testing, Data Warehousing, Integration, Telecommunications, SQL, Requirements Gathering, Cross-functional Team..., Quality Assurance, Databases, Project Management, CRM, Business Process, Project Planning, Management, Visio, Access, Data Analysis, Software Project..., Vendor Management, Software Documentation, Business Process..., Networking, Process Improvement, Business Requirements, Analysis
Education
University of South Florida - College of Business Administration 1976 — 1978
B.A., Accounting - Management
University of South Florida - Tampa 1976 — 1978
Bachelor of Arts, Business / Accounting
University of South Florida
Master of Business Administration (MBA), 35 of 60 hours
Adobe March 2014 - Present
Adobe August 2013 - February 2014
Neolane, Inc. - Acquired by Adobe Systems August 2012 - August 2013
Unica, an IBM Company May 2010 - August 2012
CSG Systems February 2009 - June 2010
Acxiom April 2008 - December 2008
Acxiom December 2006 - April 2008
Fair Isaac Corporation May 2005 - June 2006
Harte-Hanks January 2002 - May 2005
Silverpop 2002 - 2002
Skills
Solution Selling, Direct Marketing, Digital Marketing, Marketing, Online Advertising, Management, Marketing Automation, Database Marketing, Analytics, CRM, SaaS, Salesforce.com, Lead Generation, Email Marketing, Segmentation, E-commerce, Integrated Marketing, Strategy, Business Development, Online Marketing, Competitive Analysis, Direct Sales, Sales Management, Sales Process, Start-ups, Enterprise Software, Selling, Sales Operations, Account Management, Sales, Leadership, Entrepreneurship, Multi-channel Marketing, New Business Development, Demand Generation, Strategic Partnerships, Cold Calling, Product Marketing, B2B, Go-to-market Strategy, Customer Retention, Sales Presentations
Education
University of South Carolina - Darla Moore School of Business 1978 — 1983
BS, Marketing, Finance
Oracle August 2014 - Present
JobApp Plus January 2014 - July 2014
Bazaarvoice September 2012 - January 2014
Oracle Corporation April 2004 - September 2012
Siebel Systems 2002 - 2004
Kana Communications 1999 - 2002
CSG Systems 1997 - 1999
Oracle Corporation 1996 - 1999
Skills
SaaS, Enterprise Software, Solution Selling, Cloud Computing, CRM, Business Intelligence, Professional Services, Salesforce.com, Siebel, Pre-sales, Sales Process, Sales Enablement, Social Media, Digital Marketing, Social Media Marketing, ERP, Analytics, Sales, Integration, E-commerce
Education
University of San Diego
BBA, Business Administration
CSG Systems November 2007 - Present
Education
University of Nebraska-Lincoln
MAKK 4 March 2011 - Present
McArtor Masonry, Inc. January 2007 - Present
CSG Systems July 2002 - April 2008
CSG Systems, July 1998 - February 2005
Education
University of Nebraska-Lincoln 1993 — 1998
BSBA, International Business
AT&T Mobility - Cricket Communications May 2013 - Present
Cricket Communications August 2012 - April 2013
Cricket Communications April 2010 - August 2012
Slalom Consulting February 2009 - April 2010
Orbitz May 2005 - November 2008
CSG Systems September 2004 - April 2005
Level 3 Communications February 2001 - August 2004
Accenture September 1997 - January 2001
Skills
Agile Project Management, SQL, SharePoint, Business Process..., MS Project, Cognos, XML, Oracle, .NET, Siebel, HTML, Access, Sybase, WebTrends Analytics, Product Management, Agile Methodologies, SDLC, Business Analysis, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Business Process..., Requirements Analysis, CRM, E-commerce, Change Management, Program Management, Cross-functional Team..., PMP, Business Process, Enterprise Software, Strategy
Education
Cherry Creek High School
University of Notre Dame
Business, Management - HRM and Organizational Development
CSG Systems January 2000 - Present
Skills
SDLC, Business Analysis, Software Project..., Agile Methodologies, Visio, Integration
Education
University of Nebraska at Omaha
Bachelor's degree, Public Administration
Hayneedle March 2011 - Present
ACI Worldwide October 2008 - January 2011
ACI Worldwide December 2005 - September 2008
ACI Worldwide July 2004 - November 2005
Creighton University October 2002 - June 2004
CSG Systems August 1999 - August 2002
ACI Worldwide March 1996 - August 1999
ACI Worldwide 1993 - 1996
ACI Worldwide June 1988 - 1993
ACI Worldwide May 1987 - May 1988
Skills
Testing, Software Documentation, GL, Training, Accounting, Analysis, Application Support, Cross-functional Team..., Business Analysis, Financial Reporting, Oracle, MS Project, Management, Oracle Discoverer, Oracle E-Business Suite, Oracle Applications, ERP, E-commerce, Requirements Gathering, Visio, Systems Analysis, Software Project..., Project Management, Requirements Analysis, SQL, Oracle HR, Microsoft Project
Education
University of Nebraska-Lincoln 1982 — 1987
Bachelor of Science, Bus. Admin. - Accounting Emphasis
UNION BANK AND TRUST December 2011 - Present
MedWellRx July 2006 - December 2011
CSG Systems 1998 - 2006
Skills
COBOL, Software Project..., Software Development, TSO, JCL, SDLC, Agile Methodologies, Integration, IBM Mainframe, Requirements Analysis, Business Analysis, Syncsort, Unix, Fileaid, Quality Center, C#, ASP.NET, JavaScript, Web Development, Microsoft SQL Server, Visio, Requirements Gathering, SQL, Databases, Disaster Recovery, Software Documentation, SharePoint
Education
Creighton Institute of Technology 1998 — 1999
University of Southern California 1989 — 1991
Omaha Northwest High School
CSG International September 2014 - Present
CSG International November 2011 - August 2014
CSG Systems November 2010 - November 2011
ACI Worldwide May 2010 - December 2010
ACI Worldwide April 2005 - May 2010
Methodist Health System August 2004 - April 2005
ACI Worldwide December 2001 - August 2004
ACI Worldwide June 1994 - December 2001
ACI Worldwide 1992 - 1994
First Data Corporation 1990 - 1992
Skills
Marketing, ITIL Certified, Payment Systems, SDLC, Electronic Payments, Business Analysis, Requirements Analysis, Payments, Salesforce.com, Product Management, Software Project..., Process Improvement, SQL, Visio, Requirements Gathering, Cloud Computing, Business Process, Integration, Enterprise Software, Cross-functional Team..., Debit Cards, Oracle, Sales Operations, Transaction Processing, Agile Methodologies, Software Development, Management, Testing, Project Management, PMO, Software Documentation, SharePoint, Oracle Applications
Education
University of Nebraska at Omaha 1990 — 1995
1995, Information Management Systems
Gross
ServiceSource April 2015 - Present
TeleTech June 2014 - March 2015
T3Media October 2012 - May 2014
Alpine Access May 2011 - September 2012
Epilepsy Foundation 2005 - 2011
Mix1 Beverage Company April 2007 - June 2010
CSG Systems 2000 - 2007
PARIBAS 1993 - 2000
Continental Bank 1989 - 1993
Skills
Mergers, Strategic Planning, Start-ups, Venture Capital, Restructuring, Financial Modeling, Business Strategy, Due Diligence, Budgets, M&A experience, Private Equity, Financial Analysis, Executive Management, Forecasting, Corporate Development, Investor Relations, New Business Development, Corporate Finance, Business Development, Divestitures, Mergers & Acquisitions, Finance, Entrepreneurship, Investments, Strategic Partnerships, Valuation, Acquisitions, Leadership, Strategy, Management, Strategic Financial..., Process Improvement, Managerial Finance, Acquisition Integration, Competitive Analysis
Education
The University of Chicago 1987 — 1989
MBA, Finance
University of Rochester 1981 — 1985
BA, History & Political Science
Seim Johnson, LLP January 2009 - Present
Borman & Schieber, PC August 2001 - December 2008
CSG Systems August 1999 - August 2001
Seim, Johnson, Sestak & Quist, LLP January 1996 - August 1999
Skills
International Tax, Accounting, Tax Preparation, Tax, Income Tax, Small Business, Corporate Tax, Tax Returns, LLC, Mergers & Acquisitions, Financial Accounting
Education
University of Nebraska at Omaha 1990 — 1995
BSBA, Accounting
Creighton Prep 1985 — 1989
Blue Cross and Blue Shield of Nebraska February 2015 - Present
CSG Systems April 2012 - January 2015
Verizon Wireless July 2009 - April 2012
Verizon Wireless November 2008 - July 2009
Verizon Wireless February 2008 - November 2008
Skills
Customer Service, Agile Methodologies, Software Development, Business Analysis, Integration, Software Project..., Metric Tracking, Metric Management, Metrics Reporting, Metrics Definition, Reporting Metrics, Report Building, Report Design, Development Of Employees, Change Management, Tactical Planning, Operations Management, Cellular Communications, Customer Satisfaction, Customer Experience, Telecommunications, Performance Metrics, Quality Assurance, CRM, Troubleshooting, Customer Service..., Mobile Devices, Visio, Cross-functional Team..., Vendor Management, Billing Systems, Call Center Development, IVR, Process Improvement, Program Management, Customer Retention, Customer Service..., Wireless, Workforce Management, Technical Support, Requirements Analysis
Education
University of Nebraska-Lincoln 2002 — 2007
Bachelor of Arts (B.A.), Philosophy, 3.67
Blue Cross and Blue Shield of Nebraska August 2015 - Present
Blue Cross and Blue Shield of Nebraska October 2012 - Present
CSG Systems September 2010 - December 2011
CSG Systems 2007 - 2010
Prairie Systems 2001 - 2007
Prairie Systems 1991 - 2001
Skills
Data Center, Vendor Management, Telecommunications, SaaS, IT Management, System Administration, Managed Services, ITIL
Education
AIM IT Leadership Academy 2011 — 2012
ITIL v3 Certification 2008 — 2008
Leadership Research Institute, “Leadership, Vision and Values” 2008 — 2008
Visa PCI Digital Security Standards 2007 — 2007
University of Nebraska-Lincoln 1986 — 1991
BS, Engineering, Comp Sci & Mechanical
Ettain group July 2015 - Present
American Specialty Health December 2014 - July 2015
WAUSAU Financial Systems April 2014 - December 2014
HomeInstead Senior Care October 2012 - April 2014
Pitney Bowes Presort Services April 2011 - October 2012
Client Resources, Inc. April 2011 - October 2012
Banyan Medical Systems,Inc. September 2009 - March 2011
CSG Systems May 2008 - September 2009
DTN 2007 - 2008
Blue Cross Blue shield 2004 - 2006
Skills
.NET, Microsoft SQL Server, VSS, ASP.NET, C#, WCF, Visual Studio, Databases, OOAD, WPF, JavaScript, UML, Subversion, LINQ, C++, Silverlight, Software Development, SOA, XML
Education
University of Nebraska-Lincoln 1986 — 1992
Bachelor of Science (BS), Computer Science
Holistic Web Presence LLC November 2010 - Present
Chrome Media 2007 - 2008
Trend Micro 2001 - 2003
Trend Micro 2001 - 2003
NDS 1998 - 2000
CSG Systems 1996 - 1998
IBM Global Services 1992 - 1996
Skytech Systems May 1987 - November 1992
Skills
Account Management, Pre-sales, SEO, Training, Project Planning, Call Centers, Sales, CRM, Marketing, Start-ups, Software Documentation, Strategy, Strategic Partnerships
Education
University of Reading
Execu-Suites of Omaha January 2006 - Present
J & J Arbor III,LLC January 2004 - Present
Double Eagle Ventures January 2001 - Present
The First Tee of Omaha November 2013 - Present
Cox Classic presented by Lexus of Omaha August 2003 - November 2013
CSG Systems May 1983 - March 2000
Skills
Strategic Planning, Marketing Strategy, Customer Service, Budgets, Building Relationships, New Business Development, Real Estate, Selling, Event Planning, Online Advertising, Start-ups, Business Strategy, Team Building, Account Management, Business Development, Marketing, Entrepreneurship, Small Business, Leadership, Contract Negotiation, Negotiation, Lead Generation, Strategic Partnerships, Marketing Communications, B2B, E-commerce, Advertising
Education
University of Nebraska-Lincoln 1979 — 1983
BA
CSG Systems Training ManagerEchostar1999 - 2001
Education
University of Nebraska at Omaha
First Data Corporation April 2013 - Present
Carlson Rezidor Hotel Group June 2012 - April 2013
Software Engineering Services October 2008 - July 2012
TD Ameritrade October 2011 - May 2012
First National Bank of Omaha November 2007 - October 2008
Nelnet June 2006 - September 2007
TSYS February 2006 - June 2006
Gallup December 2004 - January 2006
CSG Systems August 2000 - December 2004
US Bank February 1998 - August 2000
Skills
Business Analysis, Project Management, Requirements Gathering, Team Building, SDLC, Requirements Analysis, Software Project..., Process Improvement, Vendor Management, SharePoint, Risk Management, Software Documentation, Crystal Reports, Visio, Change Management, Integration, Systems Analysis, Management, Software Development, Business Process..., Analysis
Education
University of Nebraska at Omaha 2002 — 2003
MBA, Distance Leadership, Business Management
University of Nebraska at Omaha 1991 — 1996
Bus. Admin., Finance & Banking
Wayne State College 1993 — 1994
Blue Cross and Blue Shield of Nebraska November 2013 - Present
CSG Systems July 2010 - November 2013
CSG Systems August 2008 - September 2010
CSG Systems August 1999 - August 2008
ITI Marketing 1999 - 2005
Education
University of Nebraska-Lincoln 1987 — 1992
CSG Systems April 2001 - Present
Northrop Grumman 1987 - 2001
Skills
Quality Center, Requirements Analysis, Agile Methodologies, User Acceptance Testing, Test Planning, Software Project..., SQL, SDLC, QTP, Integration, Requirements Gathering, Software Documentation, Testing, Software Quality..., Regression Testing, System Testing, Manual Testing, Test Cases
Education
University of Nebraska at Omaha 1975 — 1984
BSBA, Finance
Union Pacific Railroad June 2011 - Present
Benaissance November 2009 - July 2011
Software Engineering Services January 2009 - July 2009
ACI Worldwide November 2007 - September 2008
CSG Systems December 2004 - November 2007
Hewlett Packard 1999 - 2004
Prism Resources February 1998 - February 1999
AMCI 1988 - 1998
Skills
Testing, Integration, SQL, Unix, Databases, Requirements Analysis, Project Management, Process Improvement, Software Development, Software Quality..., Test Planning, Software Project..., SDLC
Education
University of Nebraska at Omaha 1994 — 1997
MBA, Business
University of Nebraska-Lincoln 1980 — 1984
BSEE, Electrical Engineering
Netcracker Technologies October 2010 - Present
Time Warner Cable July 2009 - September 2010
CSG Systems October 2005 - July 2009
Comcast Cable August 2003 - October 2005
AT&T Broadband March 2000 - May 2003
AT&T Broadband November 1997 - December 1999
le Triomphe Property Group, LLC November 1996 - October 1997
TCI Communications, Inc March 1995 - November 1996
The C J Brown Corporation October 1988 - January 1995
Skills
Program Management, Business Analysis, Billing Systems, Call Center, Management, Telecommunications, Vendor Management, Process Improvement, Integration, Product Management, Business Intelligence, Strategy, Leadership, Project Portfolio..., IT Strategy, Call Centers, Strategic Planning, Testing, SDLC, Databases, Enterprise Software, Team Management, Budgets
Education
University of Phoenix 2005 — 2012
Business Administration
WoodmenLife July 2015 - Present
Client Resources, Inc. June 2015 - July 2015
ProKarma March 2013 - June 2015
IIBA 2005 - 2014
Lincoln Financial Group June 2011 - December 2012
West Corporation May 2009 - March 2011
CSG Systems May 2007 - January 2009
Ancillary Care Management 2005 - 2007
Physicians Mutual September 2003 - August 2004
Mutual of Omaha 1997 - 2001
Skills
Process Improvement, SDLC, Agile Methodologies, Business Analysis, Program Management, Vendor Management, Visio, Requirements Gathering, Change Management, Business Process, Team Leadership, Software Project..., Strategic Planning, Data Analysis, Business Intelligence, Requirements Analysis, Business Process..., Integration, Software Documentation, PMP
Education
University of Nebraska-Lincoln 1973 — 1977
BA, Psychology
University of Nebraska-Lincoln
Bachelor's degree, Psychology
CSG Systems June 2007 - Present
HP January 1996 - June 2007
Hewlett-Packard 1996 - 2006
Inacom 1996 - 2000
Skills
Software Development, SDLC, Software Project..., Requirements Analysis, Integration, Enterprise Architecture, Agile Methodologies, IT Management, Business Analysis, Program Management, Solution Architecture, Microsoft SQL Server, Requirements Gathering, Process Improvement, SharePoint, Enterprise Software, Scrum, Business Intelligence, Project Management, Data Warehousing, PMO, IT Service Management, Software Documentation, Business Process, Disaster Recovery, MS Project, Information Technology, Quality Assurance, Virtualization, Agile
Education
University of Nebraska at Omaha 1993 — 1996
Bachelor of Science (BS), Information Management Systems
First Data Corporation June 2015 - Present
Experis September 2014 - May 2015
Modis December 2013 - August 2014
Wausau Financial Systems December 2000 - July 2013
CSG Systems February 2000 - December 2000
ConAgra Foods August 1997 - February 2000
DMSi Software October 1994 - August 1997
Skills
Microsoft SQL Server, XML, SDLC, SharePoint, Visio, Testing, SQL, C#, .NET, ASP.NET, JavaScript, C++, Agile Methodolgy, Agile Application..., Databases, T-SQL, T-SQL Stored Procedures, Technical Writing, Functional..., Technical Documentation, Requirement..., N-tier, Business Analysis, Agile Methodologies, Software Project..., Software Development
Education
University of Nebraska-Lincoln 1989 — 1994
B.S.
Kiewit December 2013 - Present
TSL Companies December 2012 - December 2013
CSG Systems August 2005 - December 2012
CSG International April 2002 - August 2005
CSG International December 1999 - April 2002
Fiserv October 1998 - December 1999
Fiserv, Inc. 1998 - 1999
Skills
C#, Agile, Team Leadership, Software Development, .NET, Agile Methodologies, WCF, Web Services, Microsoft SQL Server, SOA, SQL, Java, Scrum, Software Project..., XML, ASP.NET, Unix, Databases, Software Design, SDLC, Software Engineering, Enterprise Architecture, Visual Studio, Requirements Analysis, Integration, Database Design, Oracle, Solution Architecture, Java Enterprise Edition, IIS, Architecture, Web Applications, SOAP, Agile Project Management, AJAX, Eclipse
Education
University of Nebraska at Omaha 1994 — 1998
Master, Computer Science
CSG Systems May 1993 - Present
Skills
SDLC, Agile Project Management, Agile Methodologies, Software Project..., Software Development, Scrum, Integration, Requirements Analysis, Business Analysis, Quality Center, Oracle, Microsoft SQL Server, Enterprise Architecture
Education
University of Nebraska at Omaha 1996 — 1998
CSG International July 2010 - Present
CSG Systems April 2007 - July 2010
Education
University of Nebraska-Lincoln 1990 — 1994
Department of Veterans Affairs February 2011 - Present
Jeppesen July 2009 - September 2010
ECommerce Systems May 2008 - July 2009
The ECS Team 2008 - 2009
Collect America 2007 - 2009
WildBlue Communications August 2005 - September 2007
OAO Technology Solutions August 2004 - August 2005
CSG Systems July 1998 - May 2002
Modis January 1998 - July 1998
National Security Agency May 1992 - January 1995
Skills
PL/SQL, Oracle, Data Modeling, Requirements Analysis, Agile Methodologies, Unix, Integration, XML, SQL, Data Warehousing, Enterprise Architecture, SDLC
Education
University of Oregon 1980 — 1982
Bachelor of Arts (BA), Russian Studies
University of Oregon - Charles H. Lundquist College of Business 1980 — 1982
BA, Russian and East European Studies
Defense Language Institute 1976 — 1976
Diploma, German Language
CSG Systems April 2008 - Present
First Data March 1989 - April 2008
Education
University of Nebraska at Omaha 1983 — 1987
L&M Construction Chemicals June 2012 - Present
Apple August 2011 - July 2013
Gerst Contracting March 2010 - April 2012
Dynamic Consulting January 2007 - December 2009
CSG Systems November 2004 - February 2007
Skills
Marketing Strategy, Storytelling, Marketing, Sales Presentations, B2B Marketing, Storyboarding, Content Management, Strategic Marketing..., Persuasive Presentation..., Software Documentation, Video Editing, Presentation Development, Technical Writing, Editing, Project Management, Content Development, Product Management, Web Services, Consulting, Vendor Management, Program Management, Process Improvement, Business Development, Business Process..., Account Management, Project Planning, Windows, Team Leadership, Content Strategy, Technical Presentations
Education
University of Nebraska at Omaha 1997 — 1999
BS, Management Information Systems
First Data Corporation January 2009 - Present
First Data Corporation May 2007 - January 2009
First Data Corporation May 1989 - May 2007
CSG Systems June 1997 - August 1998
Skills
Security, Information Security..., PCI DSS, Enterprise Architecture, SDLC, Solution Architecture, SOA, Web Application Security, Cryptography, CISSP, Secure Application..., Information Security, Distributed Systems, Software Design, Mobile Payments, Data Security, Software Project..., Payment Systems, Software Development, Technical Architecture, Requirements Analysis, Database Design, Java, SQL, IT Strategy, Enterprise Software, Information Technology, Programming, Project Management, Requirements Gathering, C++
Education
University of Nebraska at Omaha 1981 — 1987
Bachelor, Computer Science
Frontier Communications August 2013 - Present
CSG Systems 1999 - May 2013
Skills
Oracle, Unix, SQL, Databases, Database Design, Database Administration
Education
University of Nebraska-Lincoln 1987 — 1992
B.A., Anthropology
CSG International May 1990 - Present
CSG Systems May 1990 - February 2009
WATS MARKETING / FIRST DATA CORPORATION 1992 - 1993
Skills
Software Project..., Agile Methodologies, SDLC, Unix, Enterprise Architecture, Software Development, Integration, Requirements Gathering, SharePoint, Requirements Analysis, Architecture, Unix Shell Scripting, Solution Architecture, SOA, SQL, Linux, IIS, IT Management, Business Analysis, IT Strategy, Software Design, Vendor Management, XML, .NET, Disaster Recovery, Scrum, C#, Microsoft SQL Server, Visio, Telecommunications
Education
University of Nebraska at Omaha 1980 — 1987
Bachelor of Science (BS), Computer Science, Biology, Math
UnitedHealth Group November 2010 - Present
Orion Healthcare Technologies October 2009 - October 2010
CSG Systems April 2008 - October 2009
Orion Healthcare Technology 2003 - 2008
Home Instead Senior Care 2001 - 2003
Planetasia March 1997 - December 1999
Skills
Software Project..., Business Analysis, Testing, SDLC, Requirements Gathering, Requirements Analysis, Software Development, Agile Methodologies, Visio, Project Delivery, SharePoint, Integration, .NET, Agile Project Management, Business Intelligence, Business Process, Business Process..., Data Modeling, Data Warehousing, Databases, Enterprise Architecture, IIS, IT Management, IT Service Management, IT Strategy, C#, User Acceptance Testing, Scrum, Solution Architecture, Visual Studio, MS Project, Web Services, System Testing, ITIL, Program Management, Project Management, ASP.NET, Vendor Management, Unix, XML, Process Improvement, Quality Assurance, SQL, Java, PMP, SOA, Quality Center, Microsoft SQL Server, Oracle, Project Portfolio...
Education
University of Nebraska at Omaha 2001 — 2004
Hastings College March 2013 - Present
DOT.Comm January 2012 - November 2012
DOT.Comm May 2009 - January 2012
DOCenter, Inc August 2008 - October 2008
First Data Corporation 1984 - 2008
First Data Resources 1984 - 2008
CSG Systems November 1993 - April 1997
Skills
Data Center, Process Improvement, CRM, Start-ups, Infrastructure..., Architecture, Software Development, Performance Management, Vendor Management, Leadership, Sales Operations, Product Management, Strategic Planning, IT Strategy, Business Intelligence, IT Management, Business Analysis, Program Management, Information Technology, Enterprise Architecture, SDLC, Change Management, Integration, IT Operations, Enterprise Software, Disaster Recovery, Software Project..., Infrastructure, Cloud Computing, Management, IT Service Management, Security, Business Continuity, Outsourcing, Requirements Analysis, Team Leadership
Education
University of Nebraska at Omaha 1987 — 1989
MBA, Business Administration
University of Nebraska-Lincoln 1975 — 1980
BS, Computer Science
CSG International September 2014 - Present
CSG International July 2013 - September 2014
CSG Systems March 2011 - July 2013
Cox Communications January 2008 - February 2011
Time Warner Cable 2005 - 2008
Skills
SQL, Confluence, Microsoft SQL Server, Oracle, Visio, SDLC, SharePoint, Requirements Analysis, Telecommunications, Agile Methodologies, Business Analysis, Software Project..., .NET, Vendor Management, IIS, Visual Studio, Integration, Active Directory, Troubleshooting, Windows, Business Intelligence, Requirements Gathering, IT Service Management, VB.NET, Disaster Recovery, C#
Education
University of Nebraska-Lincoln 2000 — 2005
BS, Computer Science
Union Pacific Railroad May 2011 - Present
CSG Systems March 2009 - April 2011
AIM-USA October 2003 - November 2008
HP (formerly Tandem Telecom) October 1996 - September 2003
Army National Guard 1982 - 1999
AMCI June 1988 - September 1996
Mutual of Omaha June 1986 - June 1988
Skills
Embedded Software, Firmware, Agile Methodologies, Java, Avionics, Testing, Operating Systems, Telecommunications, Integration, Aerospace, Quality Assurance, Hardware, Systems Engineering, Customer Service, Project Management
Education
University of Nebraska-Lincoln 1981 — 1986
B.S., Computer Science & Engineering
CSG Systems December 1994 - Present
Skills
Requirements Analysis, Business Analysis, Billing Systems, Agile Methodologies, SDLC, Software Project..., Integration, Requirements Gathering, SQL, Visio
Education
University of Nebraska-Lincoln
CSG Systems advertising salesOmaha World-Herald1994 - 1996
Daily Nebraskan 1992 - 1994
Education
University of Nebraska-Lincoln 1989 — 1994
Bachelor, Journalism
CSG Systems August 2008 - Present
Cox Media February 2005 - April 2008
Diamond Realty January 2002 - December 2004
Education
University of Nebraska at Omaha 1993 — 1997
MBA, Business and Marketing
CSG International June 2011 - Present
CSG Systems September 2007 - May 2011
CSG International September 2004 - February 2008
Skills
Product Management, Requirements Analysis, Business Analysis, Agile Methodologies, Telecommunications, Integration, SDLC, Software Development, Software Project..., Billing Systems, Software Implementation, SQL, Solution Architecture, Requirements Gathering, Vendor Management, Enterprise Architecture, Agile Project Management
Education
University of Nebraska at Omaha 1992 — 1998
BA, Decision Science
TreeTop Ventures March 2013 - Present
CSG Systems November 2010 - Present
ACI August 1992 - October 2010
ACI Worldwide 1992 - October 2009
Ameritas Life Insurance Corp June 1990 - August 1992
Skills
Training, Human Resources, Instructional Design, Talent Acquisition, Customer Service, Time Management, Teamwork, SDLC, Onboarding, Instructor-led Training, Requirements Analysis, Business Analysis, Salesforce.com, Software Project..., Product Management, Software Documentation, CRM, Program Management, Integration
Education
University of Nebraska at Omaha 1990 — 1995
Organizational Communications, Communication
Team Software, Inc July 2011 - Present
TPG TeleManagement December 2010 - August 2011
Meta Payment Systems September 2008 - December 2010
Comverse Technology 2002 - 2008
CSG Systems January 2001 - July 2002
First Data Corporation February 1998 - January 2001
First Data Corporation January 1997 - February 1998
Skills
Spanish, Account Management, Relationship Management, Team Leadership, Project Management, Banking, Strategic Planning, Risk Management, SDLC, Strategy, Management, Telecommunications, CRM, Process Improvement, Business Analysis, Vendor Management, Leadership, Team Building, Program Management, Financial Services, Customer Service, Payments, Product Management, Key Account..., Multi-language
Education
University of Nebraska at Omaha
BSBA, Retail Management
CSG Systems
Skills
Software Development, XML, Agile Methodologies
Education
University of Nebraska-Lincoln 1982 — 1986
Bachelor of Science (B.S.), Computer Science
Oracle Corporation September 2010 - Present
First Data April 2006 - September 2010
Comverse December 2005 - March 2006
CSG Systems October 1995 - November 2005
Skills
Oracle, Performance Tuning, Oracle RAC, Storage, Enterprise Architecture, Middleware, Data Warehousing, Unix, Unix Shell Scripting, Linux, AIX, Oracle HR, Solaris, Solution Architecture, High Availability
Education
University of Nebraska at Omaha 2003 — 2006
MBA, Business Administration
Worcester Polytechnic Institute 1991 — 1994
Computer Science
Clarkson College June 2014 - Present
Metropolitan Community College April 2014 - Present
Bellevue Public Schools January 2013 - Present
Elkhorn Public Schools January 2013 - Present
The Occasional Cleaner January 2013 - July 2014
CSG International October 2009 - December 2013
CSG Systems October 2006 - 2009
Metropolitan Community College 2005 - 2007
DMP 2005 - 2006
DMP 2002 - 2006
Skills
SharePoint, SDLC, Vendor Management, Software Documentation, Business Analysis, Testing, Visio, Process Improvement, Integration, FrameMaker, Technical Writing
Education
University of Phoenix 2003 — 2005
MAEDL, Adult Education and Distance Learning
University of Nebraska-Lincoln 1982 — 1986
BAE, Language Arts - Secondary Education
Alvine Engineering - IP Design Group April 2014 - Present
Farris Engineering February 2007 - April 2014
CSG Systems February 2000 - February 2005
Skills
Networking, RCDD, Microsoft Certified..., CompTIA A+, Windows Server, CompTIA Network+
Education
University of Nebraska at Omaha 1991 — 2016
Master's Degree, History
TransCanada - Keystone Pipeline 2010 - Present
CSG Systems 2001 - 2010
UtiliCorp United (later known as Aquila Energy) 1993 - 2001
Skills
Risk Analysis, Risk Assessment, Business Analysis, Change Management, Business Process..., Program Management, Process Engineering, Project Planning, Contract Management, Business Process, Environmental Awareness, Procurement, Quality Management, Occupational Health, Oil & Gas, Customer Service, Safety Management..., Six Sigma, Supervisory Skills, Petroleum, Training
Education
University of Nebraska-Lincoln
Bachelor's degree, Engineering
CSG International April 2011 - Present
CSG Systems January 2007 - April 2011
First National Bank of Omaha 2001 - 2003
Education
University of Nebraska at Omaha
Bachelor's degree, Mathematics and Computer Science
St. Xavier's School 1978 — 1989
SLC
St. Xavier's School 1978 — 1989
Data Documents July 2003 - Present
CSG Systems 1986 - 1996
Skills
Small Business, Account Management, Direct Mail, New Business Development, Team Building, Offset Printing, Strategic Planning, Connecting People, Time Management, Friendly Personality, Sales, Business Networking, Customer Service, Marketing, Management, Sales Management, Project Management
Education
SHS
University of Nebraska at Omaha
BS, Education
Banyan Medical Systems June 2013 - October 2014
CSG Systems January 2007 - May 2013
West Corporation September 2005 - January 2007
University of Nebraska at Omaha 1999 - 2003
Skills
SQL, Agile Methodologies, Microsoft SQL Server, Software Development, SDLC, Software Project..., Requirements Analysis, Integration, Requirements Gathering, Business Analysis, Web Services, SOA, Enterprise Architecture, Agile Project Management, Visio, Systems Analysis, XML
Education
University of Nebraska at Omaha 2004 — 2008
Masters of Science, Management Information Systems- Project Management
CSG Systems September 2007 - Present
Noll Group November 2006 - September 2007
OGM Laboratories 2006 - 2006
Pentagon Federal Credit Union 2002 - 2006
World Insurance Company October 1990 - April 2002
Guarantee Mutual Life Company September 1983 - October 1990
Skills
Networking, Start-ups, Microsoft SQL Server, Agile Methodologies, XML, Software Project..., Integration, MVS, DOS/VSE, CA7, ROSCOE, TSO
Education
University of Nebraska at Omaha 2008 — 2010
BCS, General Studies, Information Technology, Psychology
Iowa Western Community College - Council Bluffs 1981 — 1983
AAS, Computer Science
University of Nebraska-Lincoln 1977 — 1980
Bachelor of General Studies, General Studies, Information Technologies, Psychology, History
CSG Systems August 1990 - Present
First National Bank of Omaha 1986 - 1990
Skills
Product Management, Agile Methodologies, SaaS, Business Analysis, Requirements Analysis, Integration, Agile Project Management, Enterprise Software, SDLC, Software Development, Software Project..., Professional Services, Analytics, Management, Telecommunications
Education
University of Nebraska at Omaha 1991 — 1996
Master's degree, Business Finance
University of Nebraska at Omaha 1981 — 1986
BSBA, Business with a specialty in Finance
CSG Systems February 2007 - Present
Omaha Public Power District January 1992 - January 1993
Physicians Mutual December 1988 - January 1992
Skills
Software Development, Unix, COBOL, JCL, SQL, Project Management, Agile Methodologies, Testing, Software Project..., .NET, Requirements Gathering, Microsoft SQL Server, SDLC, Integration, Quality Assurance, XML, Business Analysis, Requirements Analysis, Management, Customer Service, Offshore Management, Technical Leadership, Leadership
Education
Institute of Computer Science 1986 — 1988
Associate, Computer Programming
University of Nebraska at Omaha 1984 — 1986
General/Journalism
Midland University September 2011 - Present
Nebraska Book Company 2011 - 2012
CRI January 2011 - August 2011
Alegent Health 2006 - 2010
Raytheon 2005 - 2005
Integrated Marketing Solutions 2003 - 2005
Cargill 2002 - 2003
TRW January 2001 - January 2001
Pamida January 2000 - 2001
CSG Systems January 1996 - January 2000
Skills
Visual C#, SharePoint, ASP.NET, SQL Server 2000-2008, XAML, Java, AJAX Toolkit, C++, Oracle SQL, Visual Basic, Microsoft SQL Server, Databases, Software Development, Visual Studio, XML, IIS, Requirements Analysis, Oracle SQL Developer
Education
University of Nebraska-Lincoln
B.Sc, Business Administration
CSG Systems August 2000 - Present
University of Nebraska at Omaha January 1998 - August 2000
Skills
Microsoft SQL Server, Windows Server, SQL, Active Directory, System Administration, SharePoint, SharePoint Server, SharePoint..., Confluence, JIRA
Education
University of Nebraska at Omaha
Bachelors, Computer Science