CSG Systems
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG Systems Employees
Avaya March 2013 - Present
LogicTree Corporation September 2012 - December 2012
Avaya November 2011 - September 2012
MoneyGram International October 2010 - October 2011
MoneyGram International March 2008 - October 2010
MoneyGram International February 2007 - March 2008
Comverse January 2006 - February 2007
CSG Systems August 2004 - December 2005
Coppell ISD 1999 - 2002
Beal Aerospace Technologies 1998 - 1999
Skills
Web Services, XML, Java, IVR, Tomcat, Unix, SQL, Agile Methodologies, SOAP, CTI, SIP, J2EE, Call Center Development, JavaScript, AJAX, VoIP, JSP, JSF, Groovy on Grails, Spring, Hibernate, PL/SQL, Shell Scripting, Websphere, JBoss, Subversion, CVS, Eclipse, Maven, Softphone, Genesys Contact Center..., Avaya, Genesys InfoMart, Genesys Call Routing, JQuery, Java Swing, SQL Server, VXML, C++, Agile, Hudson, Android, HTML5, JBPM, Call Control, Business Objects, Jersey, VMware, JavaFX, JMS
Education
The University of Texas at Dallas 2000 — 2004
Bachelors, Computer Science
Ann Cannon December 2011 - Present
CSG Systems August 2008 - January 2011
Prairie Systems, Inc. August 2002 - December 2009
Renaissance Worldwide 1996 - 2002
First Data Corporation May 1989 - September 1996
Commercial Federal Savings & Loan April 1986 - April 1989
Skills
Full P&L Responsibility, Customer Satisfaction, Customer Service, Product Management, Product Development, Product Marketing, Sales Management, Sales Process, International Sales, Business Development, Small Business, Executive Management, Technical Sales..., Offshore Software..., Contract Negotiation, Business Relationship..., National Account..., Emerging Payments, Emerging Technologies, Account Management, Solution Selling, Strategic Partnerships, Sales, Strategy, New Business Development, Strategic Planning, SaaS, Leadership, Management, Cross-functional Team..., Salesforce.com, Team Building, P&L Management, Consulting, Customer Experience, CRM, Lead Generation, Vendor Management, Call Centers, Telecommunications, Marketing, Enterprise Software, Sales Operations, Start-ups, Go-to-market Strategy, Outsourcing, Professional Services, Recruiting, Customer Retention, Competitive Analysis
Education
University of Nebraska at Kearney 1977 — 1981
Business, Business Management
SRA International February 2015 - Present
iNsight March 2013 - Present
HVHC Inc., A Highmark Company November 2011 - January 2013
Ellumen June 2010 - October 2011
SAIC August 2004 - June 2010
House of Brick Technologies 2001 - 2003
Ameritrade 1999 - 2000
CSG Systems 1995 - 1997
Intellitek 1993 - 1995
Perfect Byte Inc. 1990 - 1993
Skills
DoD, Government Contracting, Strategic Planning, Healthcare Information..., Program Management, Information Technology, Applications Software..., SDLC, Requirements Analysis, Process Improvement, Business Process..., Cross-functional Team..., Enterprise Architecture, Management, Integration, SharePoint, Strategy, CRM, Leadership, Enterprise Software, Business Development, Analysis, Proposal Writing, Business Analysis, Project Management, Project Planning, PMO, Training, PMP, Testing, Consulting, IT Strategy, Security Clearance, Business Intelligence, Vendor Management, Quality Assurance, Executive Management, Professional Services, Project Portfolio..., SaaS, Security, Cloud Computing, Resource Management, Change Management, IT Management, Team Leadership, Military, Team Building, Government, Visio
Education
University of Phoenix 2007 — 2009
MBA, Business Administration and Management, General
University of Nebraska at Omaha 1989 — 1992
BA, Political Science
Microsoft September 2010 - Present
Kenan Systems March 1999 - September 2010
Comverse March 1999 - September 2010
CSG Systems 2002 - 2006
Education
The University of Dallas 1990 — 1994
BA, German
The Nagle Agency - Horace Mann Companies May 2010 - Present
The Nagle Agency - Allstate Insurance September 2007 - May 2010
Innerspace Floor & Window Coverings January 2001 - September 2007
CSG Systems December 1999 - January 2001
MCI Corporation March 1993 - January 2000
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Customer Service, Windows, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing
Education
University of Virginia - Darden Graduate School of Business Administration 1989 — 1991
MBA
Trinity College-Hartford
Bachelor of Science (BS), Economics/Computer Science
Software Engineering Services September 2011 - Present
Planet Group, Inc. January 2008 - September 2011
Election Systems & Software May 2006 - January 2008
J&S Audio Visual May 2005 - October 2005
American HealthNet March 2004 - March 2005
CSG Systems June 2001 - November 2003
Expanets August 2000 - June 2001
Telismart January 2000 - August 2000
Skills
Interviewing, Documentation, Team Leadership, Team Building, Customer Relations, Customer Service, Vendor Management, Business Analysis, Integration, Talent Acquisition, Account Management, Microsoft Office, Process Improvement, Problem Solving, Mentoring, Contract Negotiation, Operations Management, Coaching, SharePoint, Budgeting, Change Management, Team Management, Outlook, Quality Assurance, Access, Visio, Program Management, Negotiation, Analysis, Word, Process Engineering, Administration, Windows, Excel, PowerPoint, Planning, Requirements Analysis, HTML, Social Media, Telecommunications, Technical Recruiting, Performance Management, Project Management, College Recruiting, Recruiting, Training, Internet Recruiting, Onboarding, Management, Resource Management
Education
University of Nebraska at Omaha 1995 — 1997
Master of Arts, Organizational Communication, 3.88/4.0
University of Nebraska at Omaha 1990 — 1995
B.S., Public Relations, 3.49/4.0
Yutan High School
Comverse 2012 - Present
Comverse December 2006 - 2012
CSG Systems 2004 - 2006
UNITED Telecommunications March 2001 - January 2004
IMTAC LLC March 1999 - March 2001
Skills
ClearCase, Java Enterprise Edition, Unix, Weblogic, Agile Methodologies, Spring, Hibernate, Linux, Java, Eclipse, Tomcat, Software Project..., Perl, Scrum, Oracle, UML, SOA, Solution Architecture, XML, Web Services, Software Development, BSS, Open Source Software, Integration, SQL, Unix Shell Scripting, PL/SQL, SDLC, JSP, Project Management..., Agile/Scrum training..., Lean-Agile training, Model driven..., Rational Unified..., Process modeling and..., BEA Weblogic, Rational Rose and UML..., Web development..., Shell Scripting, Software Design, Enterprise Architecture, Solaris, Websphere, Software Development..., SOAP, Object Oriented Design, System Architecture, Ant, Software Engineering, Requirements Analysis
Education
University of Toronto 2006 — 2009
MS, Information Systems
Sathyabama University 1994 — 1998
BE, Electronics and Comminications
University of Madras 1994 — 1998
BE, Electronics and Communication
Rocky Mountain Programmers Guild January 2014 - Present
ClickFox May 2012 - August 2013
ClickFox June 2011 - May 2012
ClickFox May 2007 - May 2011
Embarcadero Technologies February 2003 - November 2006
Arapahoe Community College January 2004 - May 2004
CSG Systems June 2002 - February 2003
Lucent Technologies March 1999 - February 2003
Kenan Systems September 1998 - February 2003
Skills
Agile, Java, Software Craftsmanship, Test Driven Development, Design Patterns, Team Leadership, C++, Coaching, Enterprise Architecture, XML, Software Development, Grid Computing, Architecture, XP, Eclipse, Unix, Linux, SQL, CVS, Software Engineering, Windows, PL/SQL, Web Services, JUnit, Agile Methodologies, Tomcat, MySQL, Mercurial, Agile Leadership, JDBC, Greenplum, Maven2, UML, Hudson, Oracle, Solaris, Architectures, Maven
Education
University of Colorado Denver 1993 — 1998
BSCE
CSG Systems October 2005 - Present
First Data Corporation March 1994 - June 2005
Wesley Medical Center August 1989 - July 1994
Skills
COBOL, IMS DB/DC, DB2, IBM Assembler, Oracle SQL, Oracle Financials, IBM Utilities, BMC Remedy, Microsoft Office, TSO, CA7, CA1, ROSCOE, Fileaid, File Systems, File Servers, ABC, Visio, Vendor Management, Business Objects, Object Oriented Design, System Architecture, User Interface Design, Intertest, Financial Accounting, EFTPOS, Business Communications, Protocol Analysis, LAN/WAN, Fusion, Library Management, Expeditor, Access, Systems Analysis, Business Analysis, Enterprise Software, Windows Server, Workstations, Software Installation, CICS, SQL Server, Wikis
Education
Pittsburg State University 1980 — 1984
BS, Information Systems
Independence Community College 1978 — 1980
AS, Information Systems
Energia Capital May 2009 - Present
Comverse Technologies December 2005 - March 2009
CSG Systems January 2002 - November 2005
Lucent January 2001 - December 2001
Kenan Systems June 1998 - December 2000
J.D. Edwards June 1996 - May 1998
Skills
Renewable Energy, Business Analysis, Start-ups, Telecommunications, Marketing Strategy, Market Research, Business Strategy, Management, Product Management, Project Management, Product Development, Product Marketing, Integration, Cross-functional Team..., Energy
Education
University of Pennsylvania - The Wharton School 2008 — 2010
MBA
University of Denver 1995 — 1996
Computer Science, Mathematics, Business Administration
University of Wyoming 1993 — 1995
Computer Science, Russian, Mathematics, and Business Administration
Cricket Wireless December 2014 - Present
Cricket Wireless September 2013 - December 2014
Cricket Communications June 2011 - September 2013
Cricket Communications January 2010 - July 2011
PassTime October 2007 - January 2010
Echostar Satellite LLC February 2006 - October 2007
CSG Systems August 2004 - February 2006
Skills
SQL, XML, Microsoft SQL Server, Unix, Oracle, Databases, SOA, Disaster Recovery, Software Engineering, Project Management, Agile Methodologies, SOAP, PL/SQL, Business Objects, T-SQL, Web Services
Education
University of Denver 2006 — 2009
Master's, Computer Information Systems
University of Colorado Boulder - Leeds School of Business 1999 — 2002
Bachelor's, Computer Information Systems
Xanterra Parks & Resorts February 2011 - Present
Write Skills January 2005 - Present
AdWest Inc. June 2002 - Present
CSG Systems June 2002 - December 2004
New Era of Networks March 2001 - June 2002
New Era of Networks March 2000 - March 2001
New Era of Networks January 1999 - March 2000
Cap Gemini April 1997 - December 1998
Skills
Executive Support, Project Coordination, Oral & Written..., Marketing Communications, Email Marketing, Budgets, Forecasting, Vendor Relationships, Presentations, Logistics, Editing, Competitive Analysis, Industry Research, Time Management, Marketing, Sales, Management, Strategic Planning, Customer Service, Team Building, Program Management, Social Media, Training, Consulting
Education
Northern Arizona University
Bachelor of Arts (BA), English Language and Literature/Letters
CSG Systems January 2010 - Present
Skills
Software Project..., SDLC, Requirements Analysis, Agile Methodologies, Agile Project Management, Integration, Business Analysis, PMP, Solution Architecture, PMO, Project Delivery, Program Management, Software Development, Requirements Gathering, Pre-sales
Education
UNO 1998 — 2000
Master's degree, Management Information Systems, General
Peru State College 1991 — 1993
Bachelor's degree, Management Information Systems, General
Road Scholar September 2015 - Present
Vantage Deluxe World Travel June 2013 - September 2015
Grand Circle Corporation July 2010 - May 2013
CSG Systems March 2009 - November 2009
World Travel Holdings April 2008 - December 2008
World Travel Holdings October 2007 - April 2008
BT Conferencing September 2002 - October 2007
Self-employed April 2001 - June 2002
DiaLogos July 1999 - March 2001
Capgemini September 1995 - May 1999
Skills
Marketing, Website Development, Email Marketing, E-commerce, Marketing Strategy, Competitive Analysis, Direct Marketing, Integrated Marketing, SEO, Online Marketing, Strategy, CRM, Market Research, SEM, Market Planning, Lead Generation, Marketing Management, P&L Management, Brand Management, Business Strategy, Online Advertising, Marketing Communications, Segmentation, Digital Marketing, Customer Retention, User Experience, Customer Acquisition, Telecommunications, Leadership, Sales, Market Analysis, Analytics, Social Media Marketing, Mobile Marketing, Digital Strategy, Management, Pricing, Product Marketing, Product Management, Program Management, Analysis, Multi-channel Marketing, Web Analytics, Database Marketing, Cross-functional Team..., PPC, Strategic Planning, Project Management, Google Analytics, Web Marketing
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2003 — 2005
MBA
Oxford Brookes University 1984 — 1988
BA (Hons)
Lincoln Financial Group December 2012 - Present
Mutual of Omaha August 2005 - November 2012
CSG Systems 1998 - 2005
Quantum Link Communications 1996 - 1999
Chaparral Communications 1989 - 1996
Skills
Call Center, Business Analysis, Project Management, Requirements Gathering, Genesys, Process Improvement, Team Building, Requirements Analysis, Agile Project Management, Knowledge Management, Telecommunications, Call Centers, IT Strategy, Analysis, Strategy, CRM, Management, Leadership, Vendor Management, Visio
Education
University of Nebraska at Omaha
BGS, Management Information Systems (MIS)
SoundFest Inc May 2011 - Present
Sustainable Organizing January 2010 - Present
NAPO 2010 - 2015
NAPO 2010 - 2015
Comverse 2003 - 2010
Kenan-Lucent-CSG 1996 - 2010
CSG Systems 1996 - 2002
Lucent Business Solutions 1999 - 2001
Kenan Systems 1996 - 1999
GTE Codetel 1992 - 1996
Skills
Change Management, Process Improvement, Business Analysis, Program Management, Telecommunications, Integration, Project Management, Software Project..., Billing Systems, Professional Services, Requirements Analysis
Education
Peace Corps
Syracuse University
BA
Providence Corporate Development Holding Company May 2014 - Present
CSG Systems September 2009 - May 2014
Burns, Figa & Will, P.C. 2006 - 2009
Avaya 2006 - 2006
Kirkland & Ellis LLP 2004 - 2005
Berger, James & Gammage April 2001 - 2004
St. Joseph County Office of The District Attorney 2001 - 2002
Skills
Intellectual Property, Licensing, Litigation, Legal Writing, Corporate Law, Business Development, Legal Research, Contract Management, Corporate Governance, Privacy Law, Mediation, Employment Law, Trade Secrets, Mergers & Acquisitions, Due Diligence, Bankruptcy, Management
Education
University of Denver - Sturm College of Law
J.D.
University of Notre Dame
BBA
The Boston Conservatory 2013 - 2015
Hunt Alternatives Fund 2012 - 2013
CSG Systems 2009 - 2011
Skills
Strategic Planning, Philanthropy, Program Development, Grant Writing, Events Coordination, Training, Grants, Editing, Board Relations, Human Resources, Budgets, Access, Grants Management, Benefits Administration, Benefits Negotiation, Compensation & Benefits, Employee Benefits, Employee Wellness..., Higher Education..., Volunteer Recruiting, Retirement Benefits
Education
The University of Manchester 2007 — 2009
Master of Fine Arts, Art History
Southern Methodist University 2003 — 2007
Bachelor of Arts, History/Women Studies
University Hospitals of Cleveland March 2012 - Present
1 EDI Source, Inc. July 2011 - March 2012
CSG Systems January 2009 - July 2011
West Monroe Partners June 2007 - January 2009
CC Intelligent Solutions February 2006 - May 2007
A4 Health Systems July 2005 - February 2006
Telution, Inc April 2000 - July 2005
PricewaterhouseCoopers August 1998 - April 2000
Skills
Agile Project Management, .NET, C#, SQL Server, ASP.NET, XML, SQL, XSLT, Agile, Web Services, SSRS, Subversion, Application Development, SOA, T-SQL, WCF, Software Project..., Scrum, SDLC, Agile Methodologies, Microsoft SQL Server, Software Development, Architecture, Integration, Solution Architecture, Database Design, Software Engineering, SharePoint, Testing, Visual Basic, VB.NET, Databases, Design Patterns, Quality Assurance, Enterprise Architecture, Cross-functional Team..., Visio, Business Intelligence, Requirements Analysis, Visual Studio, Software Design, Data Warehousing, Web Applications, jQuery, IIS, SSIS
Education
Northwestern University 2002 — 2005
Masters of Science, Computer Information Systems
University of Illinois 1994 — 1998
Bachelors of Science, Business Adminstration
Optimum Healthcare IT August 2015 - Present
Logic Healthcare, LLC October 2012 - June 2015
CaridianBCT October 2008 - August 2011
Level 3 Communications 2007 - October 2008
Quark, Inc. 2005 - 2007
CSG Systems 2001 - 2005
Weber Shandwick February 2000 - July 2001
Skills
Public Relations, Internal Communications, Corporate Communications, Media Relations, Strategic Communications, Healthcare Information..., EHR, Healthcare Consulting, EMR, Meditech, Epic Systems, Cerner, McKesson STAR, Executive Communications, Message Development, Industry Analyst..., Crisis Communications, Reputation Management, Marketing Strategy, Copywriting, Communication Training, Strategic Planning, Leadership, Project Management, CRM, Marketing, Strategy, Program Management, Editing, Thought Leadership, Management, Public Speaking, Trade Shows, Strategic Partnerships
Education
William Jewell College 1997 — 1999
B.A. & B.S., English, Pyschology
Regis University 1995 — 1997
Bachelors of Science, English
Markit March 2014 - Present
MWH Global July 2011 - March 2014
The Laramar Group May 2006 - July 2011
Comverse December 2005 - April 2006
CSG Systems November 2000 - December 2005
Vertrue June 1997 - October 2000
Oriental Trading Company May 1994 - June 1997
Skills
Employee Relations, Succession Planning, Performance Management, Employee Engagement, Talent Management, Leadership Development, Talent Acquisition, Process Improvement, Customer Relations, Vendor Management, Microsoft Office, Sourcing, Employment Law, Coaching, Team Building, HR Strategy, Customer Service, Onboarding, Hiring, Workforce Planning, Excel, Microsoft Excel, HR Policies, Applicant Tracking..., Legal Compliance, Training, FMLA, Performance Appraisal, Management Development, Job Descriptions, Policy, EEO, Recruiting, Personnel Management, Human Resources, Employee Training, New Hire Orientations, Background Checks, HRIS, Deferred Compensation, Leadership, Strategy, Organizational..., College Recruiting
Education
University of Nebraska at Omaha 1991 — 1993
BA, Psychology
Securitas October 2011 - Present
CSG Systems 2007 - September 2011
Global Brand Marketing, Inc. 2006 - 2006
Seminis October 1997 - June 2005
Skills
SAP R/3, Project Implementation, Technical Training, SAP, Visio, Software Documentation, MS Project, SD, Project Management, Security, Training, Data Migration, Microsoft Project, Security Management, Security Training, Customer Service, Strategic Planning, Security Operations, Access Control, CCTV, Access, Surveillance, Physical Security, Management
Education
University of California, Santa Barbara 1992 — 1993
Cert, Business Administration and Management, General
Farm Credit Services of America February 2014 - Present
Jason Norris Web Design January 2007 - Present
Farm Credit Services of America April 2012 - February 2014
Nebraska Book Company April 2011 - April 2012
CSG Systems September 2010 - April 2011
West Corporation October 2007 - October 2010
DVAuction, Inc May 2007 - October 2007
DVAuction, Inc. July 2006 - May 2007
Lincoln Action Program 2005 - 2006
Skills
C#, ASP.NET MVC, HTML, CSS, JavaScript, jQuery, VB.NET, Web Development, SQL Server, Windows Server 2008, PHP, MySQL, Ruby on Rails, Linux, Ruby, Business Analysis, Systems Analysis, MVC, ASP.NET, Scripting, XML, AJAX, .NET, Visual Basic, ASP, SQL, Windows, Visual Studio, XHTML, Apache, LINQ, HTML5, Wordpress, DHTML, T-SQL, IIS, Web Services, Subversion, Entity Framework, ADO.NET, JSON, Microsoft SQL Server, Windows Server, Software Development, WordPress, Test Driven Development, Architecture, Web Applications, SharePoint, TFS
Education
Southeast Community College 2005 — 2007
AAS, Information Technology
Knowledge Works LLC August 2009 - Present
Road 9, Inc November 2003 - August 2009
CH2M HILL July 2003 - November 2003
Castlewood Communications August 2001 - July 2003
David Hashman & Associates August 2001 - July 2003
PetroNet Corporation March 2000 - August 2001
CSG Systems June 1997 - March 2000
Education
Purdue University
B.S., Mathematics/Computer Science
Stanford University
M.S., Engineering-Economic Systems
University of Northern Colorado
M.S., Business Administration
I.T. Black Crude, LLC May 2014 - Present
Big Star Energy Services, LLC January 2014 - Present
Alpha Commercial Equity June 2013 - January 2015
ALPHA Global Exchange April 2012 - June 2013
Triduum Financial Services, LLC July 2002 - March 2012
Strategic Acquisitions Group, LLC September 2006 - July 2009
CSG Systems 2000 - 2002
Teldata 1996 - 1999
Skills
Strategy, Portfolio Management, Investments, Management, Finance, CRM, Financial Services, Real Estate, Mergers & Acquisitions, Capital Markets, Banking, Loans, Financial Markets, Equities, Investment Banking, Business Development, Telecommunications, Sales, Trading, Financial Structuring, Private Equity, Venture Capital, Due Diligence, Securitization, Securities, Dodd-Frank, Analysis, Liquidity Management, Global Cash Management, Asset Management, Outsourcing, Risk Management, Basel III, Treasury, Treasury Management, Sales Management, Credit, Structured Finance, Funding, Corporate Finance, Executive Management, Valuation, Alternative Investments, Hedge Funds, Private Placements, Restructuring, Investor Relations, Oil Field Development
Education
University of Colorado Boulder 1990 — 1995
Bachelor's of Arts, International Affairs and Spanish
TJ
CSG Systems February 2011 - Present
Mutual of Omaha 2010 - 2011
First Data Corporation July 1989 - December 2009
St. Joseph Hospital May 1982 - July 1989
Skills
Certified Scrum Master..., Mainframe, Resource Management, Business Analysis, SDLC, COBOL, JCL, Risk Management, CICS, Requirements Gathering, DB2, Requirements Analysis, Agile Methodologies, Project Management, Management, Leadership, MS Project, Program Management, Process Improvement, Integration, Software Development, CRM, Data Center, Scrum, Analysis, Software Project..., PMP, Visio, Enterprise Architecture, IT Management, Systems Analysis, Vendor Management, Business Requirements, Project Portfolio..., Agile Project Management, IT Strategy, PMO, Testing, Disaster Recovery, Business Intelligence, Software Documentation, Business Process, SOA, Solution Architecture, SQL, SharePoint, Data Warehousing
Education
University of Nebraska at Omaha 1977 — 1981
Bachelors, Computer Science
Roncalli High School
Keller Williams The Woodlands April 2013 - Present
Consulting November 2011 - February 2013
Infogroup August 2010 - February 2012
Scientex July 2009 - August 2010
Quest Retail Technologies April 2008 - November 2008
Hospitality Solutions Int'l. September 2004 - March 2008
Hospitality Solutions International 2004 - 2008
CSG Systems February 2001 - March 2003
Icon Software 1998 - 2001
Pacer Cats 1993 - 1998
Skills
CRM, Sales, Negotiation, Telecommunications, New Business Development, Contract Negotiation, Product Management, Sales Process, Marketing, Team Leadership, Sales Management, Team Building, Project Planning, Process Improvement, Strategic Planning, Customer Service, Budgets, Marketing Strategy, Business Development, Product Development, Operations Management, Sales Operations, Strategy, Change Management, Business Strategy, Start-ups, Management, Management Consulting, Strategic Partnerships, Selling, Leadership, Executive Management, Account Management, Business Intelligence, Business Planning, Vendor Management, Cloud Computing, Cross-functional Team..., Business Analysis, Consulting
Education
Diaconate 2011 — 2014
Master of Arts in Pastoral Services, Theology/Theological Studies, Master in Science
Universidad Anáhuac del Sur, A.C. 2001 — 2009
BS, Religious Science
Universidad Nacional Autónoma de México 1981 — 1981
Title, Eletro-Mechanical Engineering
Universidad Anáhuac 1973 — 1977
BS, Systems Engineering
Comcast Cable September 2008 - Present
CSG Systems January 2005 - September 2008
Great-West Life January 1996 - June 2004
Westwood College 2001 - 2001
Ball Corp 1992 - 1996
Martin Marietta June 1989 - 1992
Cherry Creek Schools December 1977 - June 1989
Skills
Solaris, FTP, Perl, Ksh, XML, MySQL, PHP, SSH, Bind, SMTP, Linux, Troubleshooting, TCP/IP, Apache, System Administration, Unix, Shell Scripting, Virtualization, Disaster Recovery, VMware, Security, Storage, Websphere, Servers, Operating Systems, DNS, Tomcat, Firewalls, Data Center, Clustering, VPN, Unix Shell Scripting, System Architecture, VoIP, HTML, SQL, Java, Network Security, LDAP, AIX, NFS, Red Hat Linux
Education
Regis University 1990 — 1994
BS, Information Systems
Denver Institute of Technology 1982 — 1986
AS, Electronic Engineering Technology
TDAmeritrade November 2013 - Present
TD Ameritrade November 2013 - Present
CSG Interactive Messaging, a CSG Company 1998 - Present
CSG Systems March 1998 - November 2013
US Army Reserve 1986 - 2011
Skills
Billing Systems, Business Analysis, Requirements Analysis, Software Project..., User Acceptance Testing, PMP, Process Improvement, Software Development, Requirements Gathering, Business Requirements, SQL, SDLC, Agile Methodologies, Integration, Visio, Information Technology, Vendor Management, Business Process, Telecommunications, Product Management, Software Implementation, Management, Enterprise Architecture, Agile Project Management, Solution Architecture, IT Management, IT Strategy
Education
University of Nebraska at Kearney 1988 — 1992
Bachelor of Business Administration (B.B.A.)
Opus CMC April 2014 - Present
Magenic January 2013 - April 2014
Magenic October 2011 - January 2013
MPS Partners May 2011 - October 2011
CSG Systems July 2010 - May 2011
Magenic August 2007 - July 2010
KMC Controls June 2003 - August 2007
Blacksmith Distributing August 2001 - August 2002
Skills
WCF, C#, Silverlight, WPF, .NET, ASP.NET, Software Development, LINQ, Software Engineering, ASP.NET MVC, User Experience, T-SQL, Entity Framework, jQuery, AJAX, JavaScript, CSS, XAML, ASP.NET AJAX, HTML 5, Web Development, Web Applications, Web Services, Flash, Software Design, Programming, Microsoft SQL Server, Visual Studio, IIS, VB.NET
Education
Purdue University 1997 — 2003
CS, Multimedia and Interactive Design
Entravision Communications March 2012 - Present
Infogroup July 2010 - March 2012
Vertis, Inc May 2006 - July 2010
Rios Group February 2003 - March 2006
CSG Systems 2001 - 2003
Encoda (Harris Broadcast) Systems & Columbine JDS 1994 - 2001
Skills
E-commerce, SaaS, Telecommunications, Database Marketing, Solution Selling, P&L Management, Contract Negotiations, Analytics, Digital Marketing, International Business, Direct Marketing, B2B, Management, Contract Negotiation, Strategic Planning, Program Management, Integrated Marketing, Leadership, Marketing Strategy, Strategy, Strategic Partnerships, New Business Development, Advertising, Business Development, Marketing, CRM, Start-ups, SEO, Sales, Online Advertising, Entrepreneurship, Salesforce.com, New Media, Online Marketing, Competitive Analysis, Email Marketing, Digital Media, Integration, Sales Management, Selling, Enterprise Software, Lead Generation, Account Management
Education
University of Denver - Daniels College of Business 2012 — 2014
EMBA, Masters in Business Administration
CES Consulting LLC May 2014 - Present
Infosys April 2013 - May 2014
EP2M/Five Point September 2012 - February 2013
CES Consulting, LLC January 2012 - August 2012
CSG Systems July 2010 - December 2011
Oracle November 2006 - July 2010
Skills
Smart Grid, Energy, Business Process..., Operational Systems, Professional Services, Business Management, Business Services, Utilities, Telecommunications, Service Integration, Process Consulting
Education
South Dakota State University 1973 — 1977
BSEE, Engineering
Troppus Software Corporation August 2011 - August 2015
CSG Systems July 1999 - June 2011
PSW Technologies 1996 - 1999
Skills
WCF, WCF Services, NHibernate, CodeSmith, C# 4.0, .NET, Microsoft SQL Server, SOA, SoapUI, SOAP, Websphere MQ, XML, XML Schema Design, XML Standards, XSLT, REST, Web Services, Distributed Systems, C#, WebSphere MQ, Agile Methodologies, Oracle, Software Development, Software Design
Education
Northwest Missouri State University 1978 — 1981
BS, Management Information Systems
Helget Consulting June 2013 - April 2015
Methodist Health System March 1998 - May 2013
Inacom Corp August 1996 - September 1997
Mutual of Omaha May 1995 - August 1996
CSG Systems 1991 - 1995
Leslie Associates, Inc. May 1990 - May 1991
Kearney Hub 1988 - 1990
Skills
Media Relations, Public Relations, Internal Communications, Event Management, Publications, Event Planning, Writing, Microsoft Office, Editing, Corporate Communications, Press Releases, Copywriting, Healthcare, Video Production, Photography, Crisis Communications, Newsletters, Team Leadership, Crisis Management, Strategic Communications, Executive Communications, Community Relations, Non-profits, Change Management, Nonprofits, Strategic Planning, Public Affairs, Marketing Communications, Speech Writing, Strategy, Publicity, Reputation Management, Interviews, AP Style, Spokesperson, Community Development, News Writing, Journalism, Magazines, Copy Editing, Advertising, Web Content, Creative Direction, Strategic..., Broadcast Journalism, Video, Content Development, Social Media Marketing, Blogging, Storytelling
Education
University of Nebraska at Kearney 1981 — 1985
BS, Journalism
CFO Consulting, LLC August 2009 - Present
Planet Group, Inc. January 2006 - January 2009
CSG Systems November 1997 - December 2005
U.S.Software Inc. 1990 - 1997
Deloitte & Touche January 1978 - March 1983
Skills
Personnel Management, Mergers, Start-ups, Strategic Planning, Mergers & Acquisitions, Finance, Management, Consulting, Leadership, Business Process..., Process Improvement, Business Development, Program Management, Management Consulting, Private Equity, Auditing, Executive Management
Education
University of Nebraska at Omaha 1974 — 1977
Accounting
Archbishop Ryan
milk + honey spa August 2014 - August 2015
Whole Foods Market July 2013 - August 2014
Whole Foods Market May 2012 - July 2013
Whole Foods Market December 2011 - May 2012
Whole Foods Market February 2011 - December 2011
Whole Foods Market October 2004 - February 2011
The Food Bank of Omaha October 2008 - October 2009
CSG Systems May 2008 - September 2008
Skills
Marketing, Customer Service, Social Media, Public Speaking, Press Releases, Media Relations, Social Networking, Event Planning, Microsoft Office, Public Relations, Corporate Communications, Newsletters
Education
University of Nebraska at Omaha 2005 — 2008
Bachelor of Science, Communications: Journalism - Public Relations and Advertising
Firstsource Group USA 2011 - 2014
Kencall 2009 - 2011
APAC Customer Services 2008 - 2009
StarTek 2007 - 2008
Primal Solutions, Inc. 2005 - 2007
Convergys 1996 - 2005
CSG Systems 1986 - 1996
Education
University of Illinois at Urbana-Champaign
BA, Business
University of Kentucky
MBA, Marketing
Katzen Design July 2005 - Present
ConAgra Foods August 2006 - June 2008
CSG Systems July 2003 - June 2005
Webster-Kirkwood Times August 1996 - July 2003
Skills
Direct Mail, Advertising, Social Media, Editing, Creative Direction, Packaging, Marketing Communications, Photoshop, Newsletters
Education
Southeast Missouri State University 1992 — 1996
B.S., Mass Communication-Public Relations
Verizon 1998 - Present
CSG Systems 1999 - 2002
ICG Communications 1998 - 1999
Jones Cyber Solutions 1996 - 1998
TCI National Digital Television Center 1995 - 1996
Interactive Software Systems, Inc (ISSI) 1993 - 1995
The Pinnacle Corporation 1992 - 1993
Education
Nova Southeastern University 2010 — 2013
Master of Science (M.S.), Computer Information Systems
Valparaiso University 1988 — 1992
B.S., Computer Science
Greenway Solutions December 2012 - Present
CSG Systems January 2009 - November 2012
[x+1] March 2008 - January 2009
Quaero May 2006 - March 2008
Fair Isaac Corporation May 2003 - April 2006
Seurat Company April 2000 - April 2003
Skills
Web Analytics, Database Marketing, Marketing Automation, CRM, Agile Methodologies, Big Data, Sqoop, Hive, MapReduce, Hadoop, Cassandra, NoSQL, MongoDB, Fraud, Marketing Strategy, Cross-functional Team..., Data Warehousing, Online Marketing, IT Strategy, Direct Marketing, Strategy, Business Intelligence, Business Analysis, Digital Marketing, Business Development, Oracle, Databases, Management, Cloud Computing, Analytics, E-commerce, Enterprise Software, SaaS, Web Services, SDLC, Enterprise Architecture, Leadership, Strategic Partnerships, Business Process, Product Management, Professional Services, Integration, Multi-channel Marketing, Go-to-market Strategy, Analysis, Team Management, Consulting, Start-ups, Vendor Management, Thought Leadership
Education
The University of Akron 1996 — 1998
Masters
University of Mumbai 1992 — 1996
Bachelors
CIGNA February 2012 - Present
Progressive Insurance October 2006 - February 2012
Thomson Healthcare November 2003 - October 2006
CDI August 2003 - November 2003
America West Airlines February 2002 - April 2003
Convergent Communications September 1999 - June 2001
CSG Systems 1996 - 1999
Lockheed Martin October 1989 - September 1996
Howard Systems International October 1988 - October 1989
SAGE Federal Systems September 1987 - October 1988
Skills
Budgets, Disaster Recovery, SDLC, IT Operations Management, Information Technology, Software Development, Integration, Vendor Management, Oracle, Enterprise Architecture, Management, Data Center, Servers, System Administration, Requirements Analysis, Unix, Agile Methodologies, IT Management, Databases, ITIL, Troubleshooting, Microsoft SQL Server, Business Analysis, Quality Assurance, SharePoint, Enterprise Software, Visio, Data Warehousing, Analysis, IT Strategy, ETL, Business Intelligence, Software Project..., Software Documentation, PMP, Requirements Gathering, IT Service Management, Systems Analysis, Networking, IT Operations, Performance Tuning, Process Improvement
Education
Regis University 1981 — 1987
BS, Computer Information Systems
Fannie Mae June 2014 - Present
Bank of America November 2013 - June 2014
Bank of America August 2012 - November 2013
Bank of America August 2011 - July 2012
CSG Systems September 2006 - December 2010
HomeBanc Mortgage Corporation July 2004 - July 2006
Allmerica Financial April 2001 - June 2004
Atlanta News Group 1999 - 2001
Austin American-Statesman 1995 - 1999
Texas Monthly 1994 - 1994
Skills
Direct Mail, Positioning, Strategic Planning, Project Management, Marketing Communications, Copywriting, Social Media, Event Planning, Brand Management, Market Planning, Editing, Segmentation, Collateral, Direct Marketing, Brand Awareness, Strategy, Marketing, Advertising, Product Marketing, B2B, CRM, Program Management, Salesforce.com, Sales, Creative Direction, Management, Newsletters, Facebook, Fundraising, Email Marketing, Corporate Communications
Education
Goethe Institute 2004 — 2005
up to B2.4
Texas State University 1992 — 1995
Texas State University-San Marcos 1992 — 1995
Bachelors of Arts, Communications, Journalism, German
El Campo High School
CSG Systems April 1999 - Present
MKE-Quantum Components 1997 - 1999
Quantum Corporation 1994 - 1997
Digital Equipment Corporation 1990 - 1994
Skills
SDLC, Vendor Management, Oracle, Testing, Quality Assurance, Software Quality..., Agile Methodologies, Test Automation, Watir, Unix, Telecommunications, PL/SQL
Education
Worcester Polytechnic Institute
MBA, Master in Business Administration
University of Colorado Boulder
BS, Electrical Engineering/Computer Science
Union Pacific Railroad May 2015 - Present
Physicians Mutual October 2012 - March 2015
CSG International September 2007 - December 2012
CSG Systems September 2007 - July 2011
InfoUS January 2007 - September 2007
Skills
SDLC, HP QTP and UFT, HP Quality Center and..., TestPlant's eggPlant, Test Automation, Software Quality..., Agile & Waterfall..., Requirements Analysis, Software Documentation, Test Planning, Troubleshooting, Manual Testing, UAT,..., Configuration Management, PL/SQL, SharePoint, Disaster Recovery, HP Sprinter, Windows 7, Rally, Windows, VBScript, Microsoft Office, Visio
Education
NBDC 1999 — 1999
Certification, Oracle DBA Certification, N/A
Southeast Community College 1988 — 1992
AAS, Design Engineering Structual Steel
Southeast Community College, Lincoln NE 1989 — 1990
Certification, Computer/Information Technology Administration and Management, 3.8
CSG International May 2014 - Present
CSG Systems June 2010 - May 2014
TransFirst March 2005 - November 2010
West Corporation March 2000 - March 2005
Skills
IVR, Salesforce.com, Call Centers, Lead Generation, Telecommunications, Customer Satisfaction, Vendor Management, Account Management, Call Center, CRM, Customer Experience, Customer Retention, Process Improvement, SaaS, Customer Service
Education
University of Nebraska at Omaha 1992 — 1994
Starcom MediaVest Group April 2015 - Present
iCrossing May 2011 - March 2015
CSG Systems 2009 - May 2011
CSG Systems 2008 - 2009
GBH 2007 - 2008
Shure Incorporated 2004 - 2007
Harman Music Group 2000 - 2004
Progressive Resources LLC 1998 - 2000
Hill Rom 1997 - 1998
Skills
Integration, Product Marketing, Product Management, Project Management, Software Development, Product Development, Microsoft SQL Server, Agile Methodologies, Testing, Market Research, Strategy, Cross-functional Team..., Telecommunications, Competitive Analysis, Agile Project Management, XML, Embedded Systems, Scrum, Product Launch, Wireless, Channel, Business Analysis, Analysis, Software Engineering, Digital Media, Software Project..., SQL, SaaS, Enterprise Architecture, Management
Education
Purdue University 1995 — 1999
Bachelor of Science, Electrical Engineering & Technology
Northwestern University- School of Continuing Studies
Additional Education/Courses, Strategic Marketing:Supporting Business Direction / Finance & Accounting for Non-Financial Managers
ICAT August 2015 - Present
The Sports Authority March 2010 - July 2014
StarTek January 2009 - March 2010
Comverse August 2005 - October 2008
CSG Systems October 2004 - August 2005
CSG Systems October 2004 - August 2005
Qwest Communications May 2000 - July 2004
Qwest May 2000 - July 2004
Skills
SQL, Business Intelligence, ETL, Data Warehousing, Oracle, PL/SQL, Unix Shell Scripting, DB2, Microsoft SQL Server
Education
University of Minnesota-Twin Cities 1997 — 2001
Bachelor of Science, Computer Science
GE Digital Energy August 2010 - Present
Comverse December 2005 - August 2010
CSG Systems March 2002 - December 2005
Lucent Technologies June 2000 - February 2002
Videotron (VSI) May 1999 - May 2000
Tecsult July 1998 - December 1998
Skills
Software Development, Cross-platform..., Object Oriented Design, Client/Server, Integration, Web Services, Java, JUnit, C++, Win32 API, XML, Perl, Python, Databases, Oracle, SQL, Unix, Windows Mobile, ClearCase, ClearQuest, Eclipse, Visual Studio, Agile Methodologies, Rally, CORBA, Weblogic, GIS, Microstation, GPS, Billing Systems, Telecommunications, SharePoint, Social Media, Problem Solving, Versatility, Software Development..., Maven, J2EE Application..., Inventory Management, Workflow Management, Mobile Applications, GIS Modeling, Java Enterprise Edition, Requirements Analysis, JavaScript, Linux, Client/server, Unix Shell Scripting
Education
Université Laval
Master's degree, Geographical Information System and Global Positioning System
Université Laval
Bachelor, Bachelor of Sciences (Geomatics)
Citywide Home Loans August 2015 - Present
Crazy Good Marketing February 2013 - July 2015
NetGrowth - Marketing a la Carte January 2001 - June 2015
Colorado Companies to Watch June 2009 - December 2013
AMPTechology Solutions May 2011 - December 2011
Hands-On Labs, Inc. February 2009 - October 2010
Global Learning Systems August 1999 - February 2001
CSG Systems November 1997 - August 1999
Jones Education Networks (Jones Intercable LLC) April 1994 - June 1995
Philips Interactive Media March 1992 - March 1994
Skills
Lead Generation, Customer Acquisition, Strategic Partnerships, B2B Marketing, B2C marketing, Marketing Strategy, Online Marketing, Product Marketing, Integrated Marketing, Brand Development, Advertising, Marketing Communications, Sales, Business Development, Mobile Marketing, Leadership, New Business Development, Social Media, Social Media Marketing, Email Marketing, Public Relations, Strategic Planning, Strategy, CRM, Start-ups, Management, Salesforce.com, Marketing, Brand Management, Competitive Analysis, Market Planning, Trade Shows, Facebook, SaaS, Media Relations, Newsletters, Creative Direction, Marketing Management, Internal Communications, Digital Marketing, Direct Marketing, SEO, SEM, Online Advertising, Go-to-market Strategy, Digital Strategy, Market Research, Corporate Branding, PPC, Entrepreneurship
Education
University of Pennsylvania - The Wharton School 1973 — 1975
MBA
Temple University
BA
Strata Decision Technology May 2015 - Present
Strata Decision Technology January 2013 - May 2015
Strata Decision Technology August 2010 - December 2012
CSG Systems June 2010 - August 2010
Coldwell Banker Real Estate August 2008 - May 2010
Skills
Project Management, Microsoft Office, Strategic Planning, Customer Service, Analysis, Consulting, Management, Microsoft Excel, CRM, Strategy, Program Management, Team Leadership, Marketing, Process Improvement
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Bachelor's
Università Commerciale 'Luigi Bocconi' 2009 — 2009
Shoppers Drug Mart February 2014 - Present
City of Brampton April 2008 - Present
Mosaic Sales Solutions July 2013 - February 2014
LAUNCH! June 2012 - February 2013
Rogers Communications December 2007 - December 2011
Unilever September 2005 - December 2007
CSG Systems September 2004 - September 2005
Grocery Gateway August 1999 - August 2004
ACN 1999 - 1999
Skills
Employee Relations, Talent Management, Workforce Planning, Technical Recruiting, Succession Planning, Performance Management, Employee Engagement, Interviewing, HR Strategy, Talent Acquisition, Benefits, Employer Branding, Sourcing, Coaching, Recruitment/Retention, Onboarding, Leadership Development, Change Management, Hiring, Mentoring, Team Building, Team Leadership, Job Descriptions, Metrics, Recruitment Technology, Full-cycle Recruiting, Applicant Tracking..., Talent Assessment, Talent Development, Employment Law, Results Oriented, Goal Oriented, Recruiting, Employee Benefits, Interviews, HR Policies, Personnel Management, Employee Training, Leadership, Vendor Management, Management, Deferred Compensation, Benefits Administration, Policy, College Recruiting, Screening, Program Management, Career Counseling, Human Resources, Training
Education
Maureen Rae Yoga Studio 2012 — 2012
Fitness Yoga Teacher Module 1, Yoga study
canfit pro 2012 — 2012
Nutrition and Wellness Specialist, Foods, Nutrition, and Wellness Studies, General
Sheridan College 2001 — 2005
HR Management, Human Resources
Can Fit Pro 1998 — 2000
Fitness Instructor Specialist, Physical Fitness
Lodgenet Entertainment Corp April 2007 - September 2012
On Command October 2003 - April 2007
Convergent Communications 1998 - 1999
CSG Systems 1997 - 1998
Tele-Communications, Inc January 1995 - August 1997
AT&T 1984 - 1991
Skills
Data Center, Team Leadership, Servers, Budgets, IT Service Management, Strategic Planning, System Administration, Unix, Integration, Operations Management, Process Improvement, Databases, Computer Hardware, Vendor Relationships, ITIL Process, Linux, Outlook, Microsoft Office, Storage, Operating Systems, SaaS, Hardware, Disaster Recovery, Cisco Technologies, Problem Solving, Change Management, Troubleshooting, Enterprise Software, Windows, Team Building, Management, Project Management, Visio, Budget Management, Vendor Management, ITIL Certified
Education
Regis University
Bachelor of Science, Computer and Information Systems
Oracle November 2014 - Present
TOA Technologies January 2010 - November 2014
Verizon June 2009 - January 2010
Motorola March 2008 - June 2009
Verizon August 2004 - March 2008
CSG Systems September 2000 - March 2004
AT&T March 1990 - August 2000
Skills
CRM, Integration, Project Management, Cross-functional Team..., Telecommunications, Leadership, Architectures, SaaS, Management, Business Analysis, Requirements Analysis, Scrum, Software Project..., Business Development, Account Management, Software Documentation, Architecture, Enterprise Software, Software Development, Solution Architecture
Education
Stephen F. Austin State University 1981 — 1985
BA, Finance and Computer Science
PAN - Performance Assessment Network November 2007 - Present
CSG Systems August 2003 - November 2007
Accenture August 2000 - August 2003
Skills
SDLC, Software Project..., Tortoise SVN, Agile Methodologies, Microsoft SQL Server, Load Testing, R&D, Anthill, TFS, SQL, Software Development, XML, ASP.NET, SSRS, Web Applications, Web Services, C#, SharePoint, Scrum, Requirements Analysis, .NET, Visual Studio, Databases, SaaS, WCF, IIS, VB.NET, Requirements Gathering, Visual Basic, Solution Architecture, SOA, Test Automation..., Continuous Integration, Test Automation Tools, Subversion, Integration, Consulting
Education
Purdue University 1996 — 2000
BS, Management
Alcatel-Lucent December 2012 - Present
Alcatel-Lucent November 2010 - December 2012
Alcatel-Lucent March 2008 - November 2010
Alcatel-Lucent June 1998 - March 2008
CSG Systems 1998 - 1998
First Data Corporation December 1992 - September 1997
Gerber Alley & Associates, Inc. June 1987 - December 1992
Hurt, Richardson, Garner, Todd & Cadenhead March 1985 - June 1987
Skills
Contract Negotiation, Software Licensing, Managed Services, Intellectual Property, Telecommunications, Contract Management, Corporate Law, Outsourcing, Cross-functional Team..., Strategy, Mergers & Acquisitions, Negotiation, Joint Ventures, Wireless, IP, Privacy Law, SaaS, Program Management, Corporate Governance, Employment Law, Licensing
Education
The University of Texas School of Law
J.D.
Rice University
B.A.
Swarthmore College
Point B May 2013 - Present
Doyle Design Fashions - Custom Men's Velvet Jackets April 2011 - December 2013
CSG Systems December 2010 - November 2012
Wipro Technologies 2007 - June 2010
Infocrossing 2006 - June 2010
Infocrossing 2005 - 2006
Infocrossing 2005 - 2006
Infocrossing 2005 - 2005
Infocrossing 2002 - 2005
Predictive Systems 1997 - 2001
Skills
Data Center, Disaster Recovery, IT Strategy, SaaS, Vendor Management, Cloud Computing, Professional Services, Managed Services, ITIL, IT Operations, Program Management, Storage, Databases, Virtualization, VMware, Pre-sales, Outsourcing, Microsoft Exchange, Project Management, Network Administration, Network Security, Management, Leadership, Business Continuity, IT Outsourcing, Networking, Storage Area Networks, Telecommunications, Cisco Technologies, Service Delivery, Enterprise Architecture, High Availability, Servers, Oracle, IT Management, Windows Server, IT Service Management, Requirements Analysis, Infrastructure, Integration, Unix, Citrix, Solution Selling, Enterprise Software, PMP, Solution Architecture, Consulting, Security, SAN, SharePoint
Education
Ohio University 1999 — 2003
BS, Communications Systems Management
Fairview High School 1989 — 1993
Intel Security Group 2009 - Present
MX Logic 2007 - 2009
First Data Corporation 2007 - 2007
EchoStar Corporation 2004 - 2007
Toyota 2002 - 2004
CSG Systems 1997 - 2002
Scitor Corporation 1995 - 1997
Skills
Channel, SaaS, Multi-channel Marketing, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Product Management, Lead Generation, Channel Partners, Managed Services, Marketing Strategy, Marketing, SMB, Security, Cloud Security, Business Alliances, Channel Sales, Management, Business Development, Strategy, Sales, Product Marketing, Selling, Account Management, Telecommunications, Email Marketing, Sales Enablement, Solution Selling, Enterprise Software, Demand Generation, Software Industry, Partner Management, Professional Services, Salesforce.com, Program Management, Market Planning, Strategic Alliances, Market Research, Sales Process, Customer Retention
Education
University of Denver - Daniels College of Business 1998 — 2000
MBA, Business Management
University of Northern Colorado 1994 — 1998
Bachelor of Science, Business Administration, Marketing
Closely, Inc. November 2011 - Present
Verio November 2009 - October 2011
Local Matters January 2009 - September 2009
Local Matters April 2006 - December 2008
CSG Systems, Google, TeleTech and others September 2002 - March 2006
CSG Systems June 2001 - September 2002
Growzone September 2000 - June 2001
ICG Communications April 2000 - September 2000
J.D. Edwards (now Oracle) 1999 - 1999
Quark, Inc. 1993 - 1999
Skills
Product Marketing, Product Management, Email Marketing, SaaS, Start-ups, E-commerce, Cross-functional Team..., Agile Methodologies, Strategic Partnerships, Mobile Devices, Cloud Computing, SEO, Digital Marketing, Marketing, Online Advertising, Sales, User Experience, Salesforce.com, Enterprise Software, Strategy, Management, Contract Negotiation, Account Management, Lead Generation, Integration, Web Analytics, Business Development, Product Development, SEM, Project Management, Leadership, Marketing Management, Direct Marketing, Analytics, Social Media Marketing, Multi-channel Marketing, Program Management, Business Analysis, Mobile Marketing, Telecommunications, CRM, PPC, Competitive Analysis, Go-to-market Strategy, Entrepreneurship, Information Architecture, Mobile Applications, Social Media, Digital Strategy
Education
University of Colorado at Denver 2003 — 2005
MBA
University of Wisconsin-Platteville 1988 — 1991
BS, Business, Economic
LexisNexis June 2014 - Present
Shaw Industries September 2013 - June 2014
Cox Communications February 2013 - July 2013
Centers for Disease Control and Prevention November 2010 - February 2013
Freelance February 2010 - June 2011
Pearson March 2009 - August 2010
CSG Systems 2005 - 2008
Pearson Education 2005 - 2005
The Turtle Company February 2002 - December 2004
Troll Publishing 1998 - 2001
Skills
Adobe Creative Suite, Graphic Design, CSS, InDesign, Photoshop, HTML, Web Design, QuarkXPress, User Interface Design, Flash, Dreamweaver, JavaScript, User Experience, Interaction Design, Illustrator, Art Direction, User Interface, Graphics, Logo Design, Layout, Corporate Branding, Typography, Brochures, Advertising, Wireframes, Usability Testing, Usability, XHTML, WordPress
Education
Liit (liit.com) Montvale, NJ 2009 — 2009
Web Design Certification, Web Design
Ramapo College of New Jersey
2 years, Graphic Design
Center for Improving Value in Health Care January 2014 - Present
Red Rocks Community College January 2014 - Present
UnitedHealthcare March 2013 - September 2013
UnitedHealth Group August 2011 - March 2013
Mystic Lake Casino Hotel 2011 - August 2011
Blue Line Data June 2009 - June 2011
Vermont Association of Hospitals and Health Systems September 2008 - February 2011
Mutual of Omaha January 2006 - April 2008
CSG Systems July 2002 - January 2006
university of nebraska 1998 - 2002
Skills
Business Intelligence, SDLC, Requirements Gathering, Healthcare Information..., Data Analysis, Business Analysis, Visio, Process Improvement, SQL, Requirements Analysis, SharePoint, Access, Business Process..., Microsoft SQL Server, Systems Analysis, Software Documentation
Education
University of Nebraska at Omaha 2004 — 2006
University of Nebraska-Lincoln
Kestner Cable Consulting with Edge Technology Services May 2015 - Present
Kestner Cable Consulting July 2014 - May 2015
Kestner Cable Consulting February 2014 - June 2014
Kestner Cable Consulting August 2013 - February 2014
Kestner Cable Consulting January 2013 - July 2013
Comcast September 2011 - July 2012
Kestner Cable Consulting March 2009 - August 2011
Comcast July 2008 - February 2009
CSG Systems March 2006 - July 2008
Tandberg Television July 2004 - May 2005
Skills
Billing Systems, VOD, Testing, Integration, Product Management, Telecommunications, Vendor Management, VoIP, Program Management, Team Building, Troubleshooting, IPTV, Broadband, Business Analysis, Project Planning, Quality Assurance, Change Management, Software Project..., Problem Solving, Invoicing, Agile Methodologies, Enterprise Software, Ethernet, Video, Product Development, Cross-functional Team..., Product Strategy, Agile, Process Improvement, Team Leadership, Strategic Planning, Vendor Relations, Software Development, TCP/IP, Team Management, Process Engineering, System Architecture, Customer Relations, Billing, Scrum, Architecture, Competitive Analysis, Large Scale Deployments, System Deployment, Call Centers, Analysis, Wireless, Telephony, Management, IP
Education
Regis University 2000 — 2004
BS, CMTS - Communication Media and Technology Studies, 3.9
Red Rocks Community College 1995 — 1998
AA and AS, Media and French
Green Mountain High School 1984 — 1988
Diploma, General Studies
CSG Systems September 2010 - Present
First Data 2004 - 2010
First Datacorp 2002 - 2004
Skills
Product Management, Market Analysis, Marketing Strategy, Strategy, Strategic Partnerships, Program Management, Product Development, Pricing, Financial Analysis, Payment Systems, Analytics, Strategic Planning, Electronic Payments, Payment Card Processing, Management, New Business Development, Vendor Management, Sales Presentations, Cards, Debit Cards, Mobile Payments, Product Marketing, Team Leadership, SDLC, B2B, Executive Management, Credit Cards, Cross-functional Team..., Payments, Process Improvement
Education
University of Central Missouri 1988 — 1993
BS Public Relations, Marketing
Streamworks August 2011 - Present
Minnesota American Marketing Association April 2013 - Present
CSG Systems January 2010 - March 2011
Infinity Direct April 2005 - March 2009
Carlson Marketing August 1998 - September 2004
IWCO Direct 1992 - 1998
Instant Web Companies 1992 - 1997
Skills
Catalogs, Strategy, Direct Mail, Time Management, Marketing, Variable Data Printing, Direct Marketing, Corporate Gifts, Marketing Strategy, Strategic Planning, B2B, Fundraising, Copywriting, Database Marketing, Graphic Design, Management, Budgets, Postal Optimization, Creative Direction, Lead Generation, Loyalty Marketing, Philanthropy, Marketing Communications, Print Management, Integrated Marketing, Multi-channel Marketing, Email Marketing, Nonprofits, Digital Printing, New Business Development, Project Planning, Offset Printing, Pre-press, Data Processing, Account Management, Project Management, Advertising, InDesign, Trade Shows, Print, Social Media
Education
Oak Park River Forest High School
St. Olaf College
BA
CoBank November 2014 - Present
Office of the Comptroller of the Currency June 2012 - September 2014
Seton Hall University August 2010 - October 2012
CSG Systems June 2011 - August 2011
S3 Marketing Advertsing and Public Relations January 2010 - August 2010
Skills
Corporate Finance, Finance, Marketing, PowerPoint, Athletics, Academic Tutoring, Investments, Leadership Development, Investment Banking, Soccer, Leadership, MBA, Financial Analysis, Microsoft Word, Banking Law, Inspiring People, People-oriented, Sports Marketing, Peer Tutoring, Friendly Personality, Customer Service, Sports Management, People Skills, Banking
Education
Seton Hall University 2010 — 2012
Master of Business Administration, Finance
Seton Hall University 2006 — 2010
B.S in Marketing and Sports Managment, Marketing and Sports Management
U.S. Bank January 2014 - Present
Western Union October 2005 - December 2013
Keane June 2005 - October 2005
CSG Systems November 2001 - June 2005
Relera June 2001 - November 2001
AuraServ October 2000 - June 2001
U S West November 1999 - October 2000
Ajilon Consulting July 1999 - October 1999
Hewitt Associates October 1997 - July 1999
EDS July 1997 - October 1997
Skills
SDLC, Testing, Software Quality..., Agile Methodologies, Test Planning, Quality Center, Test Automation, Quality Assurance, System Testing, Management, Regression Testing, Requirements Analysis, Oracle, Vendor Management, Process Improvement, Software Development, Quality Control, Visio, Leadership, Manual Testing, Test Management, Business Analysis, Databases, QTP, Cross-functional Team..., Waterfall, Analysis, Microsoft SQL Server, Six Sigma, CRM, User Acceptance Testing, Automation, Communication, Team Building, Project Management, Integration, Software Project..., Telecommunications, SharePoint, Training, Scrum, Agile Project Management, Agile Testing, Requirements Gathering, Strategy, Unix, Strategic Planning, SaaS, Business Intelligence, ETL
Education
University of Illinois at Urbana-Champaign - College of Business 1992 — 1996
BS
CSG International March 2014 - Present
CSG International August 2012 - March 2014
CSG International April 2009 - August 2012
CSG Systems November 2005 - April 2009
CSG Systems April 2002 - November 2005
Skills
Business Analysis, Product Management, Requirements Analysis, Software Project..., Leadership, Requirements Gathering, Billing Systems, Software Development, Pragmatic Marketing..., Process Improvement, Testing, SQL, Software Implementation, Business Requirements, Customer Service, Management, Project Management, Software Design, Customer Relations, Scripting, Telecommunications
Education
Northwest Missouri State University 1997 — 2002
BS, Mathematics
Northwest Missouri State University 1997 — 2002
BS, Mathematics Education
Elster May 2015 - Present
CSG Systems September 2010 - December 2014
GE Capital 2005 - 2010
ADC 1998 - 2005
FYGIR November 1996 - 1998
Skills
Cross-functional Team..., Business Strategy, Strategic Partnerships, Product Management, Business Development, Strategy, Product Marketing, New Business Development, Competitive Analysis, Start-ups, Enterprise Software, CRM, Marketing, Mobile Devices, Strategic Planning, Change Management, Salesforce.com, SaaS, Program Management, Analytics, Go-to-market Strategy, Professional Services, Integration, Solution Selling, Business Intelligence, Executive Management
Education
GE Experienced Commercial Leadership Program 2005 — 2007
Ohio Wesleyan University 1989 — 1993
BA, Economics
Portland General Electric August 2014 - Present
Portland General Electric March 2010 - Present
Impact NW 2014 - 2015
YWCA USA 2012 - 2015
SureSize Inc. 2009 - July 2009
City University of Seattle 2009 - 2009
Kronos 2007 - 2008
Tyco Fire & Security 2002 - 2007
Output Technology Solutions 1997 - 2002
CSG Systems 1992 - 1997
Skills
SaaS, Hosting, Outsourcing, Team Building, PMP, Certified Scrum Master..., Certified Project..., Software Development, PMI, Program Management, Strategic Planning, Budgeting, Management Consulting, Microsoft Office, Process Development, Business Analysis, Process Improvement, Change Management, Business Process..., Cross-functional Team..., SDLC, Team Leadership, Problem Solving, Agile, Planning, MS Project, Business Management, Project Planning, Agile Methodologies, Management, Process Simulation, Enterprise Software, Business Intelligence, Recruiting, Project Management, Quality Assurance, Leadership, Project Portfolio..., Team Management, Vendor Management, Business Process, IT Strategy, Integration, IT Management, Agile Project Management, Visio, Requirements Analysis, Software Project..., SharePoint, Information Technology
Education
University of Missouri-Kansas City
MBA
William Woods University
BS, Mathematics & Business Administration
Jim DeMarco Consulting 2015 - Present
Microsoft 2015 - Present
Redknee 2013 - 2014
Nokia Siemens Networks 2010 - 2013
Comverse 2005 - 2010
Comverse 2008 - 2009
Comverse 2007 - 2008
Comverse 2005 - 2007
Telcordia Technologies 2004 - 2004
CSG Systems 2002 - 2004
Skills
IT network design, Business Strategy, international business..., Product Strategy, BSS, Product Management, Mobile, Telecommunications, VAS, Go-to-market Strategy, Open Source Software, Network Design, International Sales, Mobile Devices, Wireless, Telco, CRM, Pre-sales, GSM, IP, Billing Systems, Integration, Solution Architecture, Management, VoIP, Business Development, Product Development, SaaS, LTE, Enterprise Software, Outsourcing, Cellular Communications, SIP, Mobile Technology, Mobile Communications, Strategic Partnerships, Cloud Computing, System Architecture, Professional Services, Managed Services, Start-ups
Education
Northwestern University - Kellogg School of Management 1997 — 1999
MBA, Strategy, Marketing
University of Notre Dame Law School 1991 — 1994
JD, Law
University of Notre Dame 1987 — 1990
BS, Math(HNRS), Theology
Columbus Communications Inc August 2011 - Present
MetraTech November 2008 - July 2011
Comverse, Inc January 2006 - October 2008
CSG Systems April 2002 - December 2005
Lucent Technologies February 1999 - March 2002
Kenan Systems August 1998 - January 1999
Skills
Telecommunications, Billing Systems, Open Source Software, BSS, Solution Architecture, Project Management, Agile Methodologies, Oracle SQL, Microsoft SQL Server, Unix, .NET, Contract Management, Program Management, IT Operations, Project Portfolio..., Executive Reporting, Strategic Roadmaps, CRM, Change Management, Business Transformation
Education
Project Management Institute 2003 — 2003
PMP
University of Hertfordshire 1994 — 1998
BSc, Computer Science
Sunrise Medical April 2001 - Present
Becher Consulting, LLC 1999 - 2010
BI Incorporated 1999 - 2001
Leisure Trends Group July 1997 - October 1999
CSG Systems June 1996 - October 1997
Oakridge Consulting June 1996 - June 1997
CU Computer Networking Services November 1995 - June 1996
Skills
Business Intelligence, Data Warehousing, Cognos, Microsoft SQL Server, Oracle, Data Modeling, OLAP, Manufacturing, Market Research, ERP, Informatica, Analysis Services, JD Edwards, DB2, IBM iSeries, Dashboard, Supply Chain Management, Performance Management, Analysis, Management, Software Documentation, Databases, CRM, Integration, Crystal Reports, Cognos ReportNet, Data Integration, Performance Tuning, Relational Databases, Database Design, Business Objects
Education
University of Colorado Boulder 1993 — 1996
Electrical Engineering
APICS
CSCP
Cox Communications January 2014 - Present
Cox Communications September 2012 - January 2014
Cox Communications November 2006 - September 2012
Cox Communications September 2004 - November 2006
Pegasus Solutions, Inc. August 2003 - September 2004
CIGNA Healthcare January 2001 - July 2003
Cox Communications April 1999 - January 2001
CSG Systems April 1993 - April 1999
United States Army/United States Army Reserve June 1985 - December 1991
Skills
Team Leadership, Strategic Planning, Telecommunications, Transformation, Leadership Development, Billing Systems, Business Intelligence, Project Planning, Project Delivery, Software Project..., Agile Methodologies, Scrum, SDLC, MSO, Process Development, IT Service Management, Customer Relations, ITIL v3 Foundations..., Six Sigma, Project Management, IT Operations, Program Management, Visio, Integration, Process Improvement, Disaster Recovery, ITIL, Vendor Management, Management, SharePoint, Leadership, Enterprise Software, Strategy, IT Strategy, Software Development, Team Building, System Deployment, Customer Service, Cloud Computing, Information Technology, Business Process..., Enterprise Architecture, IT Management, Application..., Application Portfolio..., IT Transformation
Education
Northwestern University 2012 — 2015
Master's degree, Computer and Information Sciences
University of Nebraska at Omaha
Bachelor of Science in Business Administration, Business Administration
CSG Systems 1997 - Present
Intersolv 1991 - 1997
Pansophic Systems 1988 - 1991
ADAPSO/ITAA August 1985 - November 1988
Skills
Intellectual Property, Corporate Governance, Licensing, Mergers, Corporate Communications, Corporate Development, Corporate Management
Education
The Catholic University of America, Columbus School of Law 1982 — 1985
JD, Law
Ohio University 1978 — 1982
BS, communications & political science
Currently seeking new opportunities 2015 - Present
Project Work 2013 - Present
Comverse Inc 2005 - 2008
CSG systems 2004 - 2005
Kenan Systems 1999 - 2000
Ciber 1996 - 1998
Ciber 1995 - 1996
Lockheed Martin 1993 - 1995
Skills
Integration, Business Analysis, Data Analysis, Software Project..., PL/SQL, SQL, Microsoft Excel, Microsoft Office, Billing Systems, Access Database, BSS, Telecommunications..., Data Conversion, C++, JavaScript, Unix Shell Scripting, Perl, Windows, Oracle, Sybase, WordPress, Visual C++, Java, ClearCase, ClearQuest, Solution Architecture, Emacs, SDLC, Solaris, Unix
Education
Penn State University 1989 — 1993
BS, Computer Science
North Canton Hoover High 1986 — 1989
Google September 2013 - Present
ClickFox June 2012 - September 2013
ClickFox August 2011 - September 2013
Comverse December 2005 - July 2011
CSG Systems March 2002 - December 2005
Lucent Technologies March 1999 - February 2002
Kenan Systems May 1995 - February 1999
National Center for Atmospheric Research August 1990 - May 1995
Skills
Java, JUnit, JProfiler, Eclipse, C++, Perl, Shell Scripting, Swing, Spring, Hibernate, JDBC, Oracle, Maven, Ant, Hudson, Apache CXF, REST, J2EE, Weblogic, ClearCase, Mercurial, Subversion, CVS, Unix, Linux, Cross-platform..., Architecture, XML, EJB, Design Patterns, SQL, Grid Computing, Agile Methodologies, GreenPlum, Databases, Software Development, Solaris, System Architecture, Scrum, Testing, Leadership, Teamwork, Object Oriented Design, Test Driven Development, Tomcat, C, Software Engineering, Software Design, Web Services, Integration
Education
University of Colorado Boulder 1988 — 1992
BSCS, Computer Science Engineering
CSG Systems June 2007 - Present
Education
Thunderbird School of Global Management 1987 — 1988
Union Pacific Railroad September 2014 - Present
CSG Systems April 2008 - August 2014
IBM April 2005 - April 2008
Sprint 2004 - 2005
Medsite Inc 2003 - 2004
Pinnacle Blue Cyber Technologies January 2000 - July 2002
Skills
Requirements Analysis, SDLC, Java Enterprise Edition, SQL, XML, Software Development, Web Services, Unix, Spring, SOA, Software Project..., Weblogic, Enterprise Architecture, Spring Framework, Struts, WebLogic, Agile Methodologies
Education
Viswa Bharathi P.G College 1996 — 1999
Osmania University
Masters in Computer Science, Computer Science
CSG International 2011 - Present
Subex Inc. 2008 - 2011
Comverse, Inc. 2005 - 2008
CSG Systems 2002 - 2005
Lucent Technologies 1999 - 2002
Kenan Systems Corporation 1998 - 1999
American Management Systems (AMS) 1996 - 1997
Skills
Professional Services, Solution Architecture, Order Management
Education
University of Michigan - Stephen M. Ross School of Business 1994 — 1996
Master of Business Administration (MBA)
University of Colorado at Boulder 1986 — 1990
Bachelor of Applied Science (BASc), Mechanical Engineering
TriZetto Corporation April 2013 - Present
Policy Studies October 2011 - March 2013
Comcast February 2010 - June 2011
MapQuest May 2009 - February 2010
InfoNow Corporation April 2008 - December 2008
Comverse May 2007 - April 2008
Comverse September 2005 - May 2007
CSG Systems April 2003 - September 2005
BarBIO.com June 2002 - May 2003
GetApproved.com January 2001 - August 2001
Skills
Business Analysis, Telecommunications, Agile Methodologies, Requirements Analysis, SaaS, Integration, Software Project..., SDLC, Process Improvement, Business Intelligence, Enterprise Architecture, Oracle, Project Management, Visio, Linux, SOA, Solution Architecture, Leadership, Software Development, Management, Unix, Requirements Gathering, Product Management, Mobile Applications, Quality Assurance, Business Requirements
Education
University of Massachusetts, Amherst 1991 — 1995
BBA, Operations Management
Exeter Group July 2013 - Present
MetraTech November 2008 - July 2013
Comverse, Inc December 2005 - November 2008
CSG Systems January 2002 - December 2005
Lucent Technologies / Kenan Systems July 2000 - January 2002
Motorola June 1999 - September 1999
Ascend Communications June 1998 - September 1998
Skills
Perl, Unix, Shell Scripting, Agile Methodologies, Software Development, Distributed Systems, Billing Systems, Java, System Architecture, C#, .NET, Software Design, Parallel Computing, Enterprise Software, RabbitMQ, Microsoft SQL Server, Oracle SQL, Databases, MetraNet, Scrum, Linux, Integration, antlr, Domain Specific..., Big Transactional Data, Architecture, Kenan, Data Migration, C++, C, Batch Processing, Real Time, Programming Language..., J2EE Application..., Spring, Siebel, Web Services, Healthcare Information...
Education
Tufts University 1996 — 2000
BS, Computer Engineering
CSG International March 2014 - Present
CSG Systems May 2011 - March 2014
TeleTech May 2010 - May 2011
Sun Microsystems, Inc. June 2008 - February 2010
Sun Microsystems do Brasil Ind. e Com. Ltda. May 2006 - June 2008
Sun Microsystems, Inc March 2006 - June 2006
Sun Microsystems May 2005 - March 2006
Marrey Advogados Associados September 2003 - May 2005
Sun Microsystems January 2000 - August 2003
Skills
Negotiation, Legal Writing, Spanish, Information Technology, Portuguese, Intellectual Property, Licensing, Contract Negotiation, International Law, Business Alliances, IT law, Outsourcing, Joint Ventures, Strategy, Strategic Partnerships, Legal Advice, Commercial Litigation, Software Licensing, Competition Law
Education
Fundação Getulio Vargas 2005 — 2007
CEAG, Business Administration Degree
Law School of the Catholic University of São Paulo 2002 — 2004
Post-Graduate Degree, Contract Law
Universidade de São Paulo 1996 — 2000
LLB, Commercial and International Law
Self-employed June 2012 - Present
Comverse, Inc. 2006 - 2012
Comverse 2006 - 2012
CSG Systems 2002 - 2005
Kenan 1998 - 2000
Kenan Systems 1997 - 2000
MCI July 1991 - December 1997
Skills
Software Implementation, Billing Systems, Telecommunications, Consultancy, Team Leadership, Requirements Analysis
Education
University of Michigan 1975 — 1980
Bachelor of Arts (B.A.), English Literature
University of Maryland College Park 1984 — 1986
Master of Business Administration (MBA), Management Information Systems and Services
Comverse October 2012 - January 2015
Comverse June 2009 - October 2012
Comverse December 2005 - June 2009
CSG Systems March 2002 - December 2005
Lucent Technologies July 2000 - March 2002
Lucent Technologies February 1997 - July 2000
Skills
Telecommunications, Wireless, Accounting, VAS, Integration, Product Management, BSS, Mobile Devices
Education
New York University - Leonard N. Stern School of Business 1984 — 1989
Master of Business Administration (M.B.A.), Economics, Graduated with Distinction
State University of New York at Albany 1979 — 1983
Bachelor of Science (B.S.), Computer Science and Applied Math, Magna cum Laude
Redknee December 2008 - Present
Comverse December 2005 - February 2007
CSG Systems March 2002 - December 2005
Telewest Communications Inc. 1992 - 1996
NewVector 1990 - 1992
Applied Communications,Inc. 1987 - 1990
Skills
Mergers, Telecommunications, Management, Start-ups, Strategic Planning, Strategy, Management Consulting, Product Management, Leadership, Mergers & Acquisitions, Professional Services, Executive Management, Product Development, Sales, Strategic Partnerships, Wireless, Mobile Devices
Education
Rutgers, The State University of New Jersey - Rutgers Business School 1972 — 1974
Master of Business Administration (M.B.A.), Finance
Rutgers College 1968 — 1972
Bachelor's Degree, History
Siena Francis House September 2009 - Present
Adesta, LLC. August 2006 - September 2009
Palm, Inc October 2005 - February 2006
CSG Systems April 2004 - October 2005
Palm, Inc. 2003 - 2004
Brocade Communications April 2000 - November 2002
Netscape/AOL 1998 - 2000
Oracle Corporation February 1996 - June 1998
IBM Corporation June 1989 - February 1996
Skills
Fundraiser Professional..., FrameMaker, Online Help, Technical Writing, Software Documentation, Technical Documentation, SnagIt, Content Management, Manuals, Captivate, Wikis, Content Development, Security, Information Architecture, Proposal Writing, Instructional Design, Technical Communication, Nonprofits, Knowledge Management, Information Design, Technical Editing, Content Writing, Content Strategy, E-Learning, Learning Management..., Desktop Publishing, Editing, MS Project, Camtasia, Server Architecture, HTML, Internationalization, Confluence, Localization, Training Manuals, Program Management, Usability, Scalability, Web Strategy, Adobe Connect, Proofreading, Adobe Acrobat, PaintShop Pro, MadCap Flare, User Scenarios, Proposal Support, Project Planning, Guides
Education
San Jose State University
Cambridge Health Alliance November 2007 - Present
Comverse 1999 - 2007
CSG Systems 2002 - 2005
Lucent Technologies 1999 - 2002
The Stock Market Photo Agency August 1998 - September 1999
LAN Systems SUNY Buffalo November 1996 - May 1998
Skills
Active Directory, Linux, Unix, SQL, Microsoft Exchange, Integration, Security, Virtualization, VMware, System Administration, LDAP, Troubleshooting, Disaster Recovery, Windows Server, Databases, Microsoft SQL Server, Software Documentation, Healthcare Information..., XML, Perl, XenServer, Bash, Ruby, Epic, JScript, Egenera PanOps, HP C7000
Education
State University of New York at Buffalo 1993 — 1999
BA, Psychology
Loyola
CSG Systems 2008 - Present
CSG Systems, Inc 1997 - 2009
CSG Systems International, Inc. 2005 - 2007
CSG Systems 2000 - 2005
Bank One Chicago (now JP Morgan Chase) 1993 - 1997
Bank One Texas 1989 - 1993
Education
The University of Texas at Arlington 1978 — 1983
BA, Finance
CSG International May 2013 - Present
CSG Systems May 2010 - Present
CSG Systems, Inc. July 1998 - May 2010
CSG Systems 1998 - 2009
Skills
Software Project..., Business Analysis, Project Management, SharePoint, Agile Methodologies, Requirements Analysis, Program Management, Integration, Databases, SQL, Product Management, SaaS, Testing
Education
Oklahoma State University 1985 — 1989
Bachelor of Arts (BA), music, business, computers
Tulsa Community College 1980 — 1982
Associate's degree, Computer Programming
Panasonic USA June 2015 - Present
Staples January 2014 - Present
Staples 2008 - January 2014
Corporate Express August 2006 - July 2008
PostNet 2002 - 2006
netLibrary 2001 - 2001
Blue Band 2000 - 2000
CSG Systems 1998 - 2000
J.D. Edwards 1998 - 1998
ConferTech 1992 - 1997
Skills
Salesforce.com, CRM, Business Process..., Business Analysis, Six Sigma, Change Management, Leadership, Training, Project Management, Business Strategy, Process Improvement, Continuous Improvement, Team Leadership, Strategy, Requirements Analysis, Business Process, Product Management, Black Belt, Business Requirements, Team Facilitation, Lean Tools, E-commerce, Agile Methodologies, Sales Operations, Cross-functional Team..., Minitab, Captivate, Integration
Education
Oklahoma State University 1976 — 1980
BS, Management
ToolCASE LLC November 2010 - Present
ToolCASE, LLC. December 2002 - November 2010
Charter Communications March 2002 - December 2002
High Speed Access July 1999 - March 2002
High Speed Access (HSA) 1999 - 2002
CSG Systems January 1998 - July 1999
Skills
Software Development, Perl, Oracle SQL, Unix, Object Oriented Design, PL/SQL, Java, C++
Education
Texas A&M University 1989 — 1993
BS, Computer Science
Riverbed Technology October 2010 - Present
Yahoo! October 2009 - April 2011
eBay 2009 - 2010
Barclays Global Investors September 2008 - February 2009
PG&E August 2001 - March 2008
Yahoo! 2008 - 2008
Excite@Home 2000 - 2001
McGraw-Hill 1997 - 2000
CSG Systems 1998 - 1999
TCI 1995 - 1997
Skills
Unix, SDLC, Oracle, Perl, Integration, Java, Agile Methodologies, Software Development, Management
Education
University of Minnesota-Twin Cities 1988 — 1992
First Data Corporation August 2006 - Present
West Interactive 2005 - 2006
CSG Systems 1998 - 2003
Education
Northwest Missouri State University 1990 — 1993
CSG Systems April 2009 - Present
Legacy.com July 2007 - February 2009
ECIN October 2004 - July 2007
Ion-Ray Inc March 2004 - October 2004
Skills
ASP.NET, C#, Microsoft SQL Server, Agile Methodologies, JavaScript, SDLC, SQL, .NET, Software Development, Visual Studio, Web Applications, XML, HTML
Education
University of Illinois at Urbana-Champaign
Sunshine Express of CO February 2012 - Present
Comfort Technical Assistance, LLC July 2001 - Present
CSG Systems 2000 - 2001
PricewaterhouseCoopers and SAIC July 1997 - November 1999
Phoenix Network 1996 - 1997
Kenan Systems 1994 - 1996
Skills
Restaurants, Business Analysis, Team Building, Pastry, Leadership, New Business Development, Management, Marketing Strategy, Business Intelligence, Product Management, Strategic Planning, Entrepreneurship, Start-ups, Cloud Computing, Product Marketing, Customer Service
Education
Culinary School of the Rockies, now called Escoffier School of Culinary Arts 2004 — 2004
Culinary Arts
The Ohio State University 1982 — 1986
Xavier University
MBA
Fiserv January 2008 - Present
Comverse 2005 - 2007
CSG Systems 2002 - 2005
Bell Labs - Lucent Technologies 1985 - 2002
Skills
Software Quality..., Release Management, Test Automation, System Testing, Test Director, Offshore Management, Quality Center, ClearQuest
Education
Rutgers University-New Brunswick 1983 — 1985
MS, Electrical Engineering & Computer Science
University of Mysore 1977 — 1982
Bachelor of Engineering, Electronics & Communication
CSG Systems Business AnalystCSG International1997 - Present
Education
University of Nebraska at Omaha 1989 — 1993
Lincoln Financial Group February 2014 - Present
First Data June 1988 - December 2013
CSG Systems 1997 - 1998
Skills
Java Enterprise Edition, Java, C++, COBOL, Fileaid, VSAM, Agile Methodologies, JCL, TSO, CICS, DB2, ISO8583, Payment Card Processing, SDLC, Mainframe, SOA, SOAP, SoapUI, SQL, Linux, Solution Architecture, Enterprise Architecture, Requirements Analysis, Websphere, Unix, Databases, Hibernate, Spring, Software Project..., Tomcat, Software Development, Weblogic, Integration Architecture, WebSphere
Education
University of Nebraska at Kearney 1975 — 1985
Bachelor of Science (B.S.), Major:Computer Science/Mathematics; Minor:Statistics
CSG Systems April 2008 - Present
First Data Corporation April 1988 - April 2008
First Data Resources April 1988 - April 2008
Skills
Transaction Processing, Architecture, Syncsort, Fileaid, Software Design, Requirements Analysis, TSO, JCL, COBOL, Software Documentation, SDLC, Requirements Gathering, Software Development, Mainframe
Education
University of Nebraska at Kearney 1981 — 1985
BS, Computer Science
CSG Systems Senior ConsultantCSG International1999 - Present
Skills
Product Management, Agile Methodologies, Business Analysis, Requirements Analysis, Integration, Billing Systems, Account Management, Vendor Management, SaaS, SDLC, Agile Project Management
Education
University of Nebraska at Omaha 1981 — 1985
Criminal Justice/Law Enforcement Administration
Verint Systems, Inc. June 2013 - Present
Verint Systems, Inc. September 2008 - May 2013
Verint Video Solutions March 2006 - September 2008
CSG Systems 2001 - 2006
Andersen Consulting/Accenture 1995 - 2001
Skills
Requirements Analysis, Professional Services, Enterprise Software, Integration, Vendor Management, SaaS, Product Management, Telecommunications, Software Development, CRM, Leadership, Customer Service, Process Improvement, Project Management
Education
University of Colorado Boulder - Leeds School of Business 1990 — 1995
BSBA, Accounting
Infinaut Techologies January 2012 - Present
CSG Systems February 2001 - Present
Freedrive 1999 - 2000
Deloitte & Touche 1997 - 1999
Deloitte Consulting, LLP 1997 - 1999
Skills
.NET, Enterprise Architecture, C#, SQL Server, ASP.NET, XML, SQL, E-commerce, Agile, Application Architecture, Product Development, Problem Solving, T-SQL, Requirements Analysis, HTML, Application Development, Excel, JavaScript, Software Development, Web Services, Windows, Interface Builder, Objective-C, Cocoa, Silverlight, WPF, Agile Methodologies, Microsoft SQL Server, Interpersonal Savvy, REST
Education
University of Illinois at Urbana-Champaign 1993 — 1997
BS, Computer Engineering
Pollard Games, Inc. July 2006 - Present
Sheppard's Business Interiors, Inc. December 2004 - July 2006
First National Merchant Solutions May 2002 - September 2004
Pegasus Solutions March 1998 - March 2002
First Data Corporation July 1996 - March 1998
CSG Systems March 1994 - July 1996
Skills
Process Improvement, Forecasting, Financial Analysis, Project Management
Education
University of Nebraska at Omaha 1992 — 1994
BSBA, Accounting
University of Louisiana at Monroe 1989 — 1991
BS, Aviation`
CSG Systems March 2006 - Present
Education
University of Illinois at Urbana-Champaign 1985 — 1989
Bachelor's degree, Computer Science
TD Ameritrade July 2009 - Present
CSG Systems March 1999 - July 2009
Education
Peru State College 1994 — 1998
FireEye April 2013 - Present
HP Enterprise Services July 2012 - April 2013
Insight Global/Hewlett Packard August 2011 - July 2012
Convergys/Juniper Networks 2003 - August 2011
Corporate Systems 2000 - 2003
EDS 1998 - 1999
CSG Systems 1997 - 1998
US Air Force 1992 - 1997
Skills
Firewalls, TCP/IP, Linux, Juniper, Network Security, Network Engineering, Operating Systems, Technical Support, Hardware, Troubleshooting, Routers, VPN, Software Installation, BGP, Switches, Information Security, Routing, Networking, Cisco Technologies
Education
University of Phoenix 2008 — 2009
Master of Information Systems, Information Systems
Weber State University 1986 — 2003
(none), IS&T, Graduate Certificate, Health Care Administration
University of Nebraska at Omaha 1996 — 1997
BSBA, Information Systems
Viewmont 1983 — 1986
1986, General
CSG Systems May 2007 - Present
Park Nicollet Health Services 2001 - 2004
Education
Springfield College
MS, Organizational Development
CSG Systems June 2008 - Present
ACI Worldwide June 2006 - June 2008
American National Bank June 2001 - May 2006
Skills
Unix, Software Development, Agile Methodologies, SQL, Perl, Java, Technical Support, XML, C, C++, Databases, JavaScript, Requirements Analysis, Testing, Linux, Software Design, MySQL
Education
University of Nebraska at Omaha 2001 — 2005
Avaya January 2011 - Present
Ericsson November 2008 - January 2011
Comverse January 2006 - April 2008
CSG Systems February 2002 - December 2005
Lucent Technologies 1999 - 2001
Kenan Systems 1998 - 1999
MIT Center for Theoretical Physics 1997 - 1998
Skills
Unix, Perl, Shell Scripting, IP, Linux, Test Automation, Java, SIP, TCP/IP, Agile Methodologies, VoIP, Telecommunications, Embedded Systems, System Architecture, Integration, C++, Ethernet, Virtualization, Software Development, VMware, Network Design, Network Engineering, Routing, Shortest Path Bridging
Education
University of Illinois at Urbana-Champaign
Ph.D., Physics
University of Michigan-Dearborn
B.S., Physics
Surescripts 2008 - Present
ARS Group February 2007 - March 2008
NewAge Systems, Inc April 2005 - January 2007
CSG Systems 2000 - 2004
Skills
C#, SQL Server, Agile, C++, Agile Methodologies, Software Design, Software Project..., Cloud Computing, VB.NET, Shell Scripting, Scrum, Perl, Microsoft SQL Server, Linux, WCF, .NET, Software Development, ASP.NET MVC, SQL, Subversion, Test Automation, Ruby, Windows, IIS, XML, Design Patterns, MySQL, SOA, Test Driven Development, Entity Framework, Web Development, ASP.NET, T-SQL, Requirements Analysis, Software Quality..., CSS, Database Design, jQuery, HTML, Software Engineering, AJAX, Databases, Visual Studio, WinForms, Web Services, JavaScript, ASP, C, LINQ, Object Oriented Design
Education
University of Nebraska at Omaha 1998 — 2006
Master of Science, Computer Science
University of Nebraska Medical Center 1997 — 1999
PHD Candidate, Biophysics and Physiology
Peking University 1992 — 1997
B.S., Biophysics and Physiology
ACI Worldwide January 2014 - Present
CSG International August 2011 - December 2013
CSG Systems November 2004 - August 2011
Huber Cadillac February 2001 - November 2003
To The Green March 2000 - September 2002
Skills
Account Management, Business Analysis, Sales, Product Management, Sales Operations, Salesforce.com, Requirements Analysis, Sales Management, Direct Sales, New Business Development, Customer Service, Sales Process, Vendor Management, Telecommunications, Process Improvement, SaaS, IVR, Solution Selling, Enterprise Software, Management, Software Project..., Cross-functional Team...
Education
University of Nebraska at Kearney 1996 — 2000
University of Nebraska at Omaha
CSG Systems June 2008 - Present
Yahoo 2003 - 2005
Education
Vijayanagar Engg. College 2000 — 2004
BE, Computers
University of East London 2001 — 2002
Fetter Logic, Inc. March 2015 - Present
TriZetto, A Cognizant Company June 2014 - February 2015
HP March 2013 - April 2014
Staples November 2012 - February 2013
Great-West Financial May 2012 - October 2012
Broadridge Financial Solutions June 2011 - January 2012
CSG Systems May 2006 - April 2011
self employed August 2000 - April 2006
FRx Software 1997 - 1999
IHS 1995 - 1997
Skills
Software Configuration..., Integration, Agile Methodologies, Unix, Requirements Analysis, SDLC, Software Documentation, Visio, Software Development, Perl, Configuration Management, SharePoint, Linux, ITIL, SQL
Education
Regis University
TD Ameritrade May 2012 - Present
CSG Systems January 2007 - May 2012
Hewlett-Packard December 1997 - August 2005
Education
University of Nebraska at Omaha 1993 — 1997
Bennington High School 1983 — 1987
CSG International April 2013 - Present
CSG International July 2012 - April 2013
CSG Systems April 2005 - July 2012
Dow Jones & Company September 2003 - April 2005
Affinitas Corporation July 2001 - September 2003
CSG Systems, Inc June 2000 - July 2001
CSG Systems, Inc June 1999 - June 2000
SITEL Corporation March 1998 - June 1999
SITEL Corporation June 1996 - March 1998
MATRIXX Marketing October 1994 - June 1996
Skills
Data Analysis, Product Management, Business Analysis, Requirements Analysis, Project Management, Program Management, CRM, Account Management, SDLC, Integration, Process Improvement, Team Management, Visio, Vendor Management, Testing, Customer Service, SharePoint, Technical Support, Business Process..., Team Leadership, Product Development, Software Project..., Requirements Gathering, Agile Methodologies
Education
University of Nebraska at Kearney 1988 — 1992
B.S. Telecommunications Management w/ emphasis in Telemarketing; Minor in Graphic Design, Business, Communications, Marketing, Electronics, Computer Science, Graphic Design
University of Nebraska at Kearney
CSG Systems ConsultantTelution2000 - 2006
Skills
SDLC, Agile Methodologies, Software Development, Software Project..., Requirements Analysis
Education
University of Illinois at Urbana-Champaign 1993 — 1997
Business, Marketing
CSG Systems October 2008 - Present
FDR June 1996 - October 2008
Education
Southeast Community College 2005 — 2006
Associates, Computer Programing
GCI General Communication, Inc. March 2015 - Present
Cycle30 November 2010 - March 2015
Comverse March 2004 - March 2011
CSG Systems June 2000 - March 2004
Videotron 1999 - 2000
Skills
Unix, Oracle, Billing Systems, Telecommunications, SQL, Kenan, Integration, Solution Architecture, Software Development, BSS, Architecture, Perl, Enterprise Architecture, Agile Methodologies, Requirements Analysis, SDLC, Shell Scripting, Java, Databases, PL/SQL, Business Intelligence, Open Source Software, Software Project..., Architectures
Education
Université Laval 1995 — 1997
Master, Architecture
CSG International March 2013 - Present
CSG Systems August 2010 - March 2013
self-employed July 2009 - May 2012
CSG Systems May 2010 - August 2010
University of Nebraska at Omaha February 2007 - May 2010
Meadow Lane Pharmacy November 2002 - July 2006
Interchurch Ministries of Nebraska September 2005 - May 2006
Lincoln Public Schools October 2002 - June 2004
Skills
Troubleshooting, Technical Support, SQL, Microsoft SQL Server, Linux, IIS, Active Directory, Unix, System Administration, Windows Server, VMware, Windows 7, Perl, Windows, OS X, BMC ProactiveNet, System Center..., SCOM, Agile Methodologies, DNS
Education
University of Nebraska at Omaha 2004 — 2010
Bachelor of Science (B.S.), Management Information Systems
CSG Systems June 2007 - Present
West Interactive November 2000 - June 2007
APAC Customer Services March 2000 - November 2000
Skills
IVR, Telecommunications, Call Center, ACD, Sales Operations, Product Management, Solution Selling, Customer Retention
Education
University of Nebraska at Omaha 1992 — 1998
BSBA, Marketing
CSG Systems June 2010 - Present
Ameritas June 2013 - December 2013
The Nebraska Medical Center January 2009 - June 2010
NEBCO June 2003 - January 2009
Skills
HRIS, Human Resources, Systems Analysis, Workday, ERP, Process Improvement, Business Analysis, Applicant Tracking..., Problem Solving, Analysis, Integration, Business Process, Cloud Computing, Human Capital Management, Testing, Implementing Processes, Report Writing, Relational Databases, Project Management, Payroll, Training, Taleo, Employee Benefits, Operating Systems, Compensation, Requirements Gathering, Benefits Administration, Software Documentation, Requirements Analysis, Microsoft Office, Microsoft Excel, Customer Service, SharePoint, Management, Recruiting, Agile Methodologies, Change Management, Leadership, Personnel Management, Team Leadership
Education
Peru State College
Bachelors, Business Management
CSG International August 2013 - Present
CSG International October 2010 - 2013
CSG Systems July 2000 - October 2010
Skills
Telecommunications, Software Project..., Business Analysis, MS Project, Testing, SDLC, Training, SQL, Agile Methodologies, Requirements Gathering, Software Documentation, Requirements Analysis, Billing Systems, Quality Assurance, Visio, Integration, Microsoft Office, Software Implementation, Management, Project Planning, User Acceptance Testing, Scrum, Business Requirements, Business Intelligence, Analysis, Business Process, SharePoint, Agile Project Management, System Testing, Process Improvement, Databases, Test Planning, Software Quality..., Software Development, Quality Center, Program Management, SOA, Test Cases, Vendor Management, Test Automation, CRM, XML, Enterprise Architecture, Microsoft SQL Server, Data Warehousing, PMP, Oracle, Business Process..., Regression Testing
Education
University of Nebraska at Omaha 1985 — 1991
BA, Journalism
Unemployed July 2009 - Present
Excell Data July 2008 - June 2009
Walgreens Pharmacy July 2007 - March 2008
NetTech Inc. February 2006 - March 2006
CSG Systems October 2004 - December 2005
ICG July 1998 - January 2001
Maxim Group Consulting October 1997 - July 1998
Hughes Electronics October 1994 - September 1997
United States Department of Defense May 1985 - September 1994
Education
Regis University 1991 — 1994
BS, Computer Information Systems
CSG Systems 1988 - Present
Skills
Financial Analysis, Process Improvement, Financial Reporting, Accounting, Business Analysis, Budgets, Mergers & Acquisitions, Financial Modeling, Business Intelligence, CRM, Strategic Partnerships
Education
University of Nebraska at Omaha 1976 — 1984
BSBA, Accounting
CSG International July 2013 - Present
CSG Systems May 2010 - Present
Monitronics International February 2009 - April 2010
Kubra November 2002 - August 2008
Footstar March 2001 - May 2002
Footstar November 1998 - March 2001
IBM January 1997 - March 1998
IBM April 1994 - January 1997
Skills
Process Improvement, Outsourcing, Management, Technical Support, System Administration, Vendor Management, IT Operations, Data Center, Team Building, Leadership, Project Management, Disaster Recovery, Integration, Team Leadership, Information Technology, Business Analysis, IT Management
Education
Texas Institutes 1976 — 1976
Data Processor Certification, Data Processing
Our Lady of the Lake University
Business Management
Crossway Baptist Church January 2013 - Present
Baptist Bible Fellowship International Missions November 2010 - June 2013
Baptist Bible College (and Baptist Bible Graduate School of Theology) August 1999 - November 2010
CSG Systems April 1999 - August 1999
United States Air Force (CMSgt retired) September 1977 - April 1999
Skills
Teaching, Technology, Strategic Planning, Team Leadership, Public Speaking, Technology Planning, IT Management, Organizational..., System Administration, Leadership Development, Program Management, Budgets, Theology, Research, Preaching, Customer Service, Public Relations, Higher Education, Social Media, Training, Business Administration, Financial Administration, Discipleship, Biblical Studies, Pastoral Care, Community Outreach, Fundraising, Administration, Nonprofits, Leadership, Adult Education, Volunteer Management, Non-profit..., Project Planning
Education
Jones International University
Graduate Certificate (MBA), Corporate Financial Management
Baptist Bible College and Graduate School of Theology
Master of Arts (MA), Church Ministry, Systematic Theology
University of Maryland College Park
Master of Education (MEd), Personnel Administration, Counseling
University of Maryland University College
Bachelor of Science (BS), Business Administration and Management
Travelport May 2015 - Present
Jeppesen April 2013 - May 2015
Lockheed Martin July 2003 - March 2013
CSG Systems 2000 - 2003
Kenan Systems 1997 - 2003
GTE 1987 - 1995
Skills
java, OpenLDAP, Ehcache, Java, J2EE, ClearCase, NetBeans, Software Engineering, Unix, Linux, XML, C++, C, Systems Engineering, SQL, JavaScript, Requirements Analysis, Eclipse, JUnit, Perl, webMethods, Tomcat, OOAD, EJB, SOA BPEL, Java Enterprise Edition, Spring, System Architecture, Ant
Education
The University of South Dakota 1983 — 1987
BS, Computer Science
C. I. Partners Direct September 2011 - Present
CSG Systems March 2010 - August 2011
Salem Communications March 2005 - November 2008
OnRamp Communications March 2003 - November 2004
Weber Marketing Group October 1995 - August 2001
Egghead Software June 1994 - October 1995
Education
University of Illinois at Chicago 1988 — 1990
BFA, Industrial Design
Oriental Trading Company December 2010 - Present
Oriental Trading Company June 2010 - December 2010
Telvent/DTN August 2009 - March 2010
TD Ameritrade April 1999 - January 2009
CSG Systems July 1996 - April 1999
BETAC Corporation July 1994 - July 1996
USAF April 1993 - October 1993
USAF September 1991 - April 1993
USAF February 1987 - August 1991
Education
Southern Illinois University, Edwardsville 1982 — 1986
BS, Business Administration
St. Paul High
Conifer Health Solutions June 2014 - Present
Deloitte February 2014 - May 2014
Alegent Creighton Health June 2012 - January 2014
Alegent Health July 2007 - June 2012
CSG Systems January 2003 - July 2007
Harris County Auditor's Office March 2002 - October 2002
MCI June 2000 - March 2002
Boys and Girls Home and Family Services, Inc. and its subsidiaries September 1995 - June 2000
Skills
Budgets, EHR, Epic Systems, Financial Analysis, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, PeopleSoft, Ambulatory, Revenue Cycle, Process Improvement, EMR, Program Management, Access, Strategic Planning
Education
The University of South Dakota 1999 — 2002
MBA
The University of South Dakota 1991 — 1995
B.S., Accounting
CeDAR at University of Colorado Hospital February 2014 - Present
Colorado Physician Health Program July 2009 - Present
Horizon Health April 2008 - July 2009
Horizon Health EAP February 2008 - 2009
CeDAR 2005 - 2007
The Change Companies 2004 - 2006
CSG Systems 1995 - 2000
National MRO 1992 - 1995
Ridgeview Institute 1985 - 1991
Ridgeview Institute 1985 - 1991
Skills
Stress Management, Behavioral Health, Mental Health, Leadership Development, Change Management, Coaching, Non-profits, Clinical Research, Training, Adolescents, Program Development, Employee Training, Nonprofits, Psychotherapy, Psychology, Family Therapy, Public Speaking, Mental Health Counseling, Group Therapy, Treatment, Crisis Intervention
Education
University of Georgia, West Georgia College 1974 — 1976
MA, Psychology
University of Colorado at Boulder
English, History, Art and Psychology
EchoStar Corporation June 2015 - Present
Sounds True June 2013 - June 2015
Sounds True September 2008 - June 2013
AnswerOn January 2004 - January 2008
CSG Systems September 2001 - January 2004
Athene Software August 2000 - September 2001
Skills
Databases, SQL, Agile Methodologies, Web Development, Microsoft SQL Server, ETL, MySQL, Data Mining, Integration, Scrum, Oracle, Web Application Design, E-commerce, Project Management, Unix Shell Scripting, Oracle SQL, Shell Scripting, Subversion, Data Warehousing, Amazon EC2, Amazon RDS, Linux, Publishing, Amazon Web Services..., Agile Project Management, Git, Database Design, Database Administration
Education
University of Arizona, Eller College of Management 1998 — 2000
M. S., Management Information Systems, 3.9
University of Michigan 1989 — 1993
M. A., Sociology, 7.8 on 8.0 scale
University of California, Santa Barbara 1986 — 1989
B. A., Sociology, 3.7
KBA January 2014 - Present
CSG Systems May 2010 - July 2013
Equivalent Data July 2007 - February 2009
Bowne 1992 - 2007
Skills
Litigation Support, Management, Software Documentation, Strategy, Customer Service, Budgets, Databases, Document Management, Performance Management, Sales, Digital Printing, Account Management, Project Management, Operations Management, Logistics Management, Production Planning, Inventory Control, Job Scheduling, Pricing, Key Account Management, Offset Printing, Direct Sales, Process Improvement, Leadership, Team Building
Education
Pittsburg State University 1987 — 1992
Bachelor’s Degree, Printing Management / Business Administration
Kapow April 2015 - Present
channelIQ July 2013 - April 2015
Gannett Digital - Ad Solutions March 2013 - July 2013
Gannett Digital, New Product Development / Metromix March 2012 - March 2013
Metromix April 2011 - March 2012
Metromix September 2010 - April 2011
Metromix February 2010 - September 2010
StrategyOne September 2009 - January 2010
Edelman - StrategyOne April 2008 - September 2009
CSG Systems 2006 - 2008
Skills
Ruby on Rails, Agile Methodologies, Project Management, Online Advertising, Java, Leadership, Software Development, Digital Strategy, CSS, Linux, SQL, Digital Marketing, Web Analytics, Ruby, Management, JavaScript, Web Development, REST, SDLC
Education
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor of Science, Program Management of Leisure Studies
Amadeus October 2009 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2004 - December 2009
CSG Systems February 2002 - March 2004
Alcatel-Lucent June 2000 - February 2002
Kenan Systems June 2000 - February 2002
Analogic May 1995 - June 2000
Skills
SQL, Java, UML, XML, SOA, Oracle, Tomcat, Hibernate, JDBC, PL/SQL, JBoss Application Server, SOAP, Java Enterprise Edition
Education
Peter the Great St.Petersburg Polytechnic University 1979 — 1985
MS in applied mathematics, Applied Mathematics
JPMorgan Chase April 2011 - Present
Lincoln Financial Advisors September 2005 - March 2011
CSG Systems February 2002 - August 2002
Bell Labs Lucent Technologies September 1996 - February 2002
AT&T April 1985 - September 1996
Education
The Ohio State University 1983 — 1985
MS, Computer Science
The University of Akron 1979 — 1983
BS, Computer Science
A Littleton HOA September 2012 - Present
Insight Global August 2011 - September 2012
Convergys September 2010 - May 2011
Etilize March 2008 - March 2009
Etilize March 2008 - March 2009
3t Systems January 2007 - March 2008
BoldTech Systems May 2006 - December 2006
Digitally Unique August 2005 - April 2006
CSG Systems November 2000 - March 2003
ICG Communications May 1997 - November 2000
Skills
Vendor Management, Process Improvement, Integration, Project Management, SharePoint, Quality Assurance, Telecommunications, Software Project..., Business Process, Software Documentation, SDLC, Agile Methodologies, Software Development, Management, PMO, Disaster Recovery, PMP, Requirements Analysis
Education
University of Denver
Psychology and Business
CSG Systems 1998 - Present
First Data (FDC) 1985 - 1998
Education
Southeast Community College-Milford 1980 — 1981
Associate's degree, Computer Programming, Specific Applications
PayPal October 2007 - Present
CSG Systems September 2005 - October 2007
First National Bank of Omaha 1996 - 2005
Skills
Analytics, Business Analysis, Business Intelligence, Call Center, Data Warehousing, Call Centers, Data Modeling, Database Design, Databases, ETL, Management, Microsoft SQL Server, Microstrategy, Requirements Analysis, Requirements Gathering, SDLC, SQL, SSIS, SSRS, Software Documentation, Teradata, Visio, Workforce Management
Education
University of Nebraska at Omaha 1996 — 2003
BS, MIS
Rackspace, the #1 managed cloud company November 2014 - Present
Rackspace, the Open Cloud Company April 2013 - November 2014
Accenture July 2011 - March 2013
CSG Systems April 2010 - July 2011
Rebe Medical May 2009 - February 2010
Rebellion Research May 2008 - August 2008
University of Iowa May 2008 - August 2008
Skills
Hadoop, Software Design, Python, Machine Learning, R, SQL, Data Mining, Java, Big Data, C++, Linux, Unix, Software Development, Distributed Systems, Artificial Intelligence, PostgreSQL, C#, C, Web Applications, Amazon Web Services..., Ruby, MySQL, Architecture, Bash, REST, Shell Scripting, Object Oriented Design, Software Engineering, Data Science, Git, Analytics, Predictive Modeling, ETL, SAS, Statistical Modeling
Education
University of Iowa
BS, Statistics
University of Iowa
BA, Computer Science
CSG Systems Group LeadCornell Theory Center1989 - 1997
Education
University of Colorado Boulder 1968 — 1973
Ph.D., Mathematics
University of Notre Dame 1964 — 1968
B.S., Mathematics
CSG Systems 2002 - Present
First Data Corporation May 1983 - July 1994
Skills
Vendor Management, Solution Selling, CRM, Integration, B2B, Strategic Partnerships
Education
University of Nebraska at Omaha 1983 — 1987
Bachelor, Education, 3.49 GPA
Prudential Financial August 2012 - Present
CSG Systems August 2009 - February 2012
Skills
Program Management, Management, Strategic Planning, Team Leadership, Analysis, Account Management, Microsoft Office, Customer Service, Leadership, Sales, Training, Budgets, Marketing, Social Media, Windows
Education
Salem College
CSG Systems 2011 - Present
CSG Systems 2011 - Present
CSG International April 2009 - Present
CSG International May 2000 - Present
Gretna Public Schools August 1988 - May 2000
Skills
Project Management, Software Project..., Integration, Business Analysis, Training, Requirements Analysis
Education
University of Nebraska at Omaha 1983 — 1988
Bachelor of Education (B.Ed.)