CSG Systems
Industry: Company
DescriptionCSG is a multinational corporation headquartered in Greenwood Village, Colorado. It provides Business Support Systems software and services, primarily to the telecommunications industry. CSG was founded by Neal Hansen as a division of First Data in 1982. Headquarters: Englewood, Colorado, United States Revenue: 752.5 million USD (2015) CEO: Bret C. Griess Subsidiaries: CSG Systems Inc, Intec Telecom Systems,
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CSG Systems Employees
CSG Systems 2006 - Present
CSG Systems 2005 - 2006
CSG Systems 2000 - 2005
CSG Systems 1993 - 2000
Skills
Application Development, Business Analysis, Problem Solving, Agile, Customer Relations, Change Management, Team Building, Team Leadership, Integration, Software Development, Software Project..., Unix, Strategic Planning, Process Improvement, Solution Selling, Agile Methodologies, SaaS, Enterprise Software, Leadership, Management, Customer Service, Requirements Analysis, IT Service Management, Databases, Vendor Management, SDLC, Project Planning, Project Management, Program Management, Business Intelligence, Visio, Cloud Computing, Product Management
Education
Dakota State University 1987 — 1989
Associates, Computer Programming
Parkston High School 1984 — 1987
Diploma, General
AIM Leadership Academy
AIM Leadership Academy
CSG International November 2014 - Present
First Data Corporation June 2013 - November 2014
CSG Systems 2004 - 2011
First Data December 1998 - September 2004
ITI Marketing Services / APAC 1996 - 1998
The Blackstone Group 1996 - 1996
Campos Construction Company June 1992 - December 1995
Skills
Oracle 11g, Oracle Enterprise..., Oracle RAC, Oracle SQL, Oracle 10g, Oracle 9i, Solaris, AIX 5.x, Oracle Enterprise Linux, Exadata, Oracle..., Databases, Oracle, AIX, Performance Tuning, RMAN, Microsoft SQL Server, HP-UX, SQL Tuning, Sybase, IBM AIX, Oracle Database, Oracle SQL Developer, Enterprise Architecture, SDLC, SQL, Unix
Education
Creighton University 1987 — 1990
OppenheimerFunds March 2010 - Present
The Denver Post January 1996 - Present
First Data Corporation October 1999 - December 2009
CSG Systems September 1999 - May 2001
Metropolitan State University of Denver August 1997 - August 1999
Skills
Software Documentation, Strategic Planning, Vendor Management, Team Leadership, Program Management, Access, Unix, Servers, Databases
Education
Metropolitan State College of Denver 1996 — 1999
Graduated with a B.S, Computer Information Systems
Red Rocks Community College 1994 — 1996
Transferred, Computer Information Systems
Google March 2015 - Present
Google November 2013 - March 2015
Google June 2010 - November 2013
Google December 2006 - June 2010
CSG Systems January 2004 - May 2005
CSG Systems December 2002 - January 2004
Lucent Technologies March 1998 - December 2002
Kenan Systems March 1996 - March 1998
Watson Wyatt Worldwide August 1994 - March 1996
Lyra Research July 1993 - August 1994
Skills
Engineering, Leadership, Pricing, Vendor Management, Start-ups, Product Management, SaaS, Mobile Devices, Product Marketing, Business Development, Entrepreneurship, Business Strategy, Strategy, Cloud Computing, Enterprise Software, Telecommunications, Management, Integration, CRM, Strategic Planning, Mobile Applications, Program Management, Project Management
Education
Massachusetts Institute of Technology - Sloan School of Management
MBA, International Strategy, Finance, Operations, Leadership, Global Entrepreneurship
Wellesley College 1990 — 1993
B.A., English, Psychology
HDR March 2008 - Present
CSG Systems August 1998 - March 2008
Skills
Process Improvement, Customer Relations, Problem Solving, Microsoft Office, Strategic Planning, MS Project, Budgeting, Requirements Analysis, Customer Service, Contract Negotiation, Change Management, Visio, Project Management, Troubleshooting, Project Planning, Project Coordination, Security, Data Analysis, PowerPoint, Analysis, SQL, Administration, Outlook, Contract Management, Business Analysis, Program Management, Microsoft SQL Server, Vendor Management, Integration, Risk Management, Quality Assurance, System Administration, Management, Budgets, Networking, Data Center, Telecommunications, IT Management, Active Directory, Proposal Writing, Cross-functional Team..., SharePoint, Windows Server, Team Management, Disaster Recovery, Software Documentation, Team Leadership, Microsoft Project, Enterprise Software, HTML
Education
Dana College 1986 — 1989
Chemisty/Business Management
Currently seeking new opportunities in information technology February 2015 - Present
CSG International November 2013 - Present
CSG International July 2011 - November 2013
Intec Billing Inc 1988 - July 2011
CSG Systems November 2010 - November 2010
Skills
Integration, Requirements Analysis, Program Management, Telecommunications, Software Project..., Product Management, Mobile Devices, Cloud Computing, Leadership, Unix, Solution Architecture, Management, Software Development, Security, SDLC, Enterprise Architecture, PMP, Business Analysis, System Architecture, Agile Methodologies, Business Development, SaaS, Project Management, Professional Services, IT Strategy, Data Center, Vendor Management, Requirements Gathering, CISSP
Education
Imperial College London 1969 — 1972
BSc, Mathematics
Imperial College London 1969 — 1972
Bachelor’s Degree, Mathematics
Chicago Gay Hockey Association March 2010 - Present
CSG Systems April 2009 - Present
Hewlett-Packard October 2007 - April 2009
internalDrive Technology Camp June 2007 - August 2007
Michigan State University August 2004 - June 2007
Skills
SQL, Lighting, Editing, Final Cut Pro, Video Editing, Film, Video Production, Social Networking, Photography, Web Design, Microsoft Office, Social Media, Final Cut Studio, Mac, Photoshop, New Media, IT Operations, Adobe Creative Suite, Dreamweaver, Blogging, Video, Fundraising, Audio Editing, Graphic Design, Data Integration, Audio Engineering, Digital Media, Broadcast, HTML, Sales, Wordpress, Advertising, Leadership, Television, Sound, Post Production
Education
Michigan State University 2003 — 2007
Telecommunication, Information Studies & Media, Digital Media Arts & Technology
Rick Wilz & Associates January 2010 - Present
CSG Systems January 2009 - February 2010
Quaero Corporation December 2005 - December 2008
Seurat 1999 - 2003
AMS July 1990 - September 1999
American Management Systems 1990 - 1999
Skills
Segmentation, Marketing Strategy, Analytics, Data Warehousing, Business Intelligence, Change Management, Knowledge Management, Unica, Campaign Optimization, Web Marketing, Enterprise Software, Direct Marketing, Database Marketing, SDLC, Strategy, Program Management, Business Analysis
Education
Duke University - The Fuqua School of Business 1999 — 2000
MBA, Management
Virginia Tech 1986 — 1990
BS, Computer Science
24/7 Customer 2010 - May 2013
CSG Systems 2009 - 2010
TeleTech 2003 - 2009
ADC 1998 - 2002
Merrill Corporation 1994 - 1995
Skills
Call Center, Vendor Management, Solution Selling, BPO, Outsourcing, CRM, Account Management, SaaS, Professional Services, Leadership, Customer Satisfaction, Strategic Partnerships, Cross-functional Team..., Sales Management, Lead Generation, Salesforce.com, Sales Operations, Workforce Management, Sales, Telecommunications, Management, Customer Retention, Call Centers, Team Leadership, Customer Experience, Business Development, Cloud Computing, New Business Development, Enterprise Software, Product Management, Strategy, Team Management, Sales Process, Direct Sales, Start-ups
Education
Hamline University 1992 — 1996
BA
Chaska High School
Oracle February 2010 - Present
Sun Microsystems September 2005 - February 2010
Storage Technology Corporation (StorageTek) October 1998 - September 2005
CSG Systems June 1997 - October 1998
CH2M HILL August 1992 - June 1997
Skills
Unix, Perl, Solaris, Linux, Shell Scripting, Software Development, Servers, SAN, Python, Virtualization, Test Automation, Software Engineering, Fibre Channel, Oracle, Java, SCSI, Storage Management, Storage Virtualization, Jython, Communication, Teamwork, Mercurial, SQL, Test Management, Quality Center, Integration Testing, Regression Testing, Tape Libraries, StorageTek, Windows, C, Enterprise Storage, HP-UX, C++, Databases, Technical Writing, Unit Testing, TDD, Software Design, Tape, Disk, Storage Area Networks, Disk Arrays, Storage Architecture, Storage Solutions, Disaster Recovery, Message Queue, Recursion, Multithreading, IBM AIX
Education
East Stroudsburg University of Pennsylvania 1989 — 1992
Delaware Valley High School 1985 — 1989
High School
Comverse November 2014 - Present
Infosys Consulting, Inc. April 2012 - November 2014
Comverse August 2011 - April 2012
Comverse March 2010 - April 2012
Comverse October 2005 - March 2010
CSG Systems March 2002 - October 2005
Bell Labs Lucent Technologies April 2001 - March 2002
Kenan Systems June 2000 - April 2001
Skills
Telecommunications..., Requirements Analysis, Mobile Devices, PMO, VAS, Product Management, Business Development, CRM, Program Management, Project Management, SDLC, Management, Leadership, Enterprise Software, Solution Architecture, Integration
Education
Texas A&M University 1998 — 2000
Masters, Computer Science
Doctor Babasaheb Ambedkar Marathwada University 1993 — 1997
Bachelors, Chemical Engineering
Rovi Corporation September 2012 - Present
Banker's Academy April 2008 - September 2012
Compliance Coach Inc. June 2007 - April 2008
CSG Systems March 2006 - June 2007
Sprint Nextel June 2004 - March 2006
Skills
Marketing, Leadership, Project Management, Business Development, Team Leadership, Customer Service, Sales Operations, Management, Microsoft Office, CRM, Change Management, Risk Management, Operations Management, Program Management, Strategy, Team Management, Microsoft Excel, PowerPoint, Sales, Business Analysis, Microsoft Word, Adobe Creative Suite, Proposal Writing, Sales Management, Management Consulting, Customer Support, Operational Support, Operational Planning, Digital Media, Presentation Skills, Organization, MS Project, Human Capital, Contract Management, Creative Direction, Problem Solving, Innovation, Architecture, CAD, Product Management
Education
Metropolitan Community College
University of Nebraska-Lincoln
Continuity Logic August 2011 - Present
KUBRA Data Transfer October 2007 - May 2011
CSG Systems 2002 - 2007
Comtec 2002 - 2007
Skills
Vendor Management, Product Management, Business Analysis, Risk Management, Disaster Recovery, Solution Selling, Business Development, Business Continuity, IT Strategy, SaaS, Professional Services, Management, Project Management, Customer Service, Software Project..., SDLC
Education
Montclair State University 1996 — 2001
Bachelor of Science
Legacy Design Stategies August 2013 - October 2013
Parsonage Vandenack Williams LLC July 2012 - July 2013
Shanks Law Firm 2011 - 2011
PayPal February 2010 - September 2010
CSG Systems 2000 - 2009
Skills
Software Documentation, Call Center, Databases, Customer Service, Access, Microsoft Office, Outlook, Business Analysis
Education
Metropolitan Community College 2010 — 2012
Associates, Paralegal
College of St. Mary 1996 — 1999
BA, English
University of Nebraska at Omaha
Bachelor of Arts (BA), English Language and Literature, General
ETI Software Solutions May 2004 - Present
CSG Systems 1994 - 2004
Skills
Telecommunications, IPTV, Strategic Partnerships, Project Management, VOD, IP, Broadband, Integration, Product Management, Product Marketing, SaaS, Ethernet, Vendor Management
Education
Iowa State University
CSG Systems, Inc. July 2011 - Present
Miami University August 2010 - May 2011
CSG Systems May 2010 - August 2010
BofA Merrill Lynch June 2009 - August 2009
Skills
Financial Modeling, Organizational Behavior, Employment Law, Forecasting, Mergers, Analysis, Mergers & Acquisitions
Education
Miami University 2007 — 2011
B.S, Finance & Organizational Behavior
CCHS
Cigna November 2013 - Present
CIGNA January 2012 - November 2013
Patersons December 2008 - May 2010
WorkPlace Systems January 2007 - October 2008
CSG Systems 2002 - 2004
Lucent technologies September 2000 - June 2002
Education
RWTH Aachen University 2005 — 2006
Master of Science, Computer Science
The University of Edinburgh 2004 — 2005
Master of Science, Computer Science
National University of Singapore
Master of Science, Advanced Materials for Micro And Nano Systems
Comverse 2005 - 2014
CSG Systems 2002 - 2005
Lucent Technologies 1999 - 2002
Kenan Systems 1988 - 1999
Multisystems 1985 - 1988
Bell Laboratories 1984 - 1985
Skills
System Architecture, Solution Architecture, Telecommunications..., Telecommunications, Integration, Billing Systems, Software Design, Software Development, Requirements Analysis, Kenan FX, Enterprise Architecture, Functional Architecture, Software Project..., Relational Databases, Database Design, Oracle, Databases, Kenan BP, Kenan, Rating, Prepaid Rating and..., Billing, Invoicing, Charging, Call Processing, Architecture, Enterprise Software, Solution Design, Unix, Programming, C, Solaris, Agile Methodologies, SOA, Web Services, Architectures, Shell Scripting, PL/SQL, Software Engineering, Java Enterprise Edition, Open Source Software, Linux, SQL, XML, Mobile Devices, Boy Scouts
Education
Northeastern University
MSCS, Computer Science, Artificial Intelligence
University of Maine
BACS, Computer Science
CSG Systems June 1983 - Present
First Data Resources Inc. 1983 - 1995
Skills
Software Design, Data Modeling, Problem Solving, Integration, Software Development, Application Development, Business Analysis, Enterprise Architecture, Team Leadership, Architectures, Vendor Management, SaaS, Architecture, Agile Methodologies, Requirements Analysis, Product Management, Software Project..., XML, Requirements Gathering, SDLC, SOA, Solution Architecture, Linux, SQL, Analysis
Education
Iowa State University 1979 — 1983
BS, Computer Science
Tory Tella Publishing January 2011 - February 2015
Cricket Communications 2009 - 2011
TechSkills 2008 - 2010
National CineMedia 2008 - 2009
Avaya 2008 - 2009
CSG Systems 2006 - December 2008
Avaya 2008 - 2008
USDA 2008 - 2008
LEHMAN MORTGAGE CAPITAL 2007 - 2008
Aurora Loan Services 2006 - 2008
Skills
Agile Methodologies
Education
Regis University 1997 — 2003
Master's degree
Metropolitan State College of Denver 1989 — 1993
BA Journalism
PeerApp 2014 - Present
Comverse 2011 - 2014
Comverse 2006 - 2011
CSG Systems 2004 - 2006
CSG Systems August 1999 - December 2004
Skills
Strategy, Product Management, Business Strategy, Competitive Analysis, Product Marketing, Mobile Devices, Cross-functional Team..., Corporate Communications, Management, Lead Generation, Leadership, Strategic Planning, Marketing, Go-to-market Strategy, Business Development, Telecommunications, Strategic Partnerships, B2B, Team Building, SaaS, Sales, VAS, Product Development, Demand Generation, Integrated Marketing, Cloud Computing, Marketing Communications, Sales Management, Messaging, Executive Management, Marketing Strategy
Education
London Business School 1998 — 1999
MSc Management, Business
University of Vermont 1982 — 1986
BSEE, Electrical Engineering
CSG Systems 2010 - Present
Bonnett Solutions January 2008 - Present
First Data July 1988 - November 2009
First Data Resources 1988 - November 2009
Skills
Software Development, COBOL, Agile Methodologies, C#, Visual Basic, ASP, Java, SDLC, Software Project..., DB2, Software Design, Requirements Analysis, SQL
Education
Metropolitan Community College 2007 — 2009
Creighton University 1979 — 1983
Bachelor's degree, Mathematics
IBM Global Services March 1999 - Present
Sid Mitzlaff January 1989 - Present
CSG Systems October 1998 - March 1999
US West Communications October 1997 - October 1998
Cap Gemini Sogeti April 1997 - October 1997
Prairie Systems July 1991 - March 1997
Skills
Java, J2SE, Groovy, C, Perl, Unix, Scripting, HTTP, HTTPS, HTML, XML, Linux, Solaris, HP-UX, AIX, Windows, Virtual Worlds, Second Life, LSL, Software Development, Software Engineering, Programming, Software Design, UML, OOP, Apache, Operating Systems, Software Project..., Tivoli, TCL, Expect, Ant, GNU, JavaScript, C#, Web Services, Application Monitoring, Apache HTTP Server, Integration, Web Development, Web Applications, Agile Methodologies, Cloud Computing, Mobile Applications, SOA, JavaSE
Education
Metropolitan Community College 2010 — 2012
Associate of Science, Bioinformatics
Institute of Computer Science 1990 — 1991
Certificate, Computer Programming
Cognizant Technology Solutions August 2014 - Present
Cognizant Technology Solutions February 2012 - July 2014
Infosys May 2011 - February 2012
Infosys January 2005 - June 2011
CSG Systems April 2003 - September 2004
Skills
Retail, Telecommunications, Program Management, Agile Methodologies, Informatica MDM, IBM Initiate MDM, Customer MDM, Product Information..., Master Data Management, Customer Relations, Microsoft CRM, CRM, Amdocs Clarify, Telecommunications..., JD Edwards, Inventory Management, Informatica, Pre-sales, Requirements Analysis, Solution Architecture, Enterprise Architecture, Strategy, Oracle, Data Migration, Customer Service, Management Consulting, Consulting, Software Project..., SDLC, Business Development, Management, Data Quality, Business Process..., Business Transformation, PMO, Business Process..., Project Delivery, Process Consulting, Gap Analysis, Business Process Design, Governance, Requirements Gathering, Global Delivery, Business Analysis, Data Governance
Education
Faculty of Management Studies - University of Delhi 2001 — 2003
MBA, IT, Marketing, Finance - General MBA
NIT (REC), Jamshedpur 1997 — 2001
B.E., Computer Science
Bhartiya Vidya Bhavan, Gulbarga, India 1995 — 1997
12
News Corp. June 2010 - Present
Tekmark Global Solutions December 2008 - May 2010
Independent Consulting November 2007 - November 2008
Comverse December 2005 - November 2007
CSG Systems 2002 - 2005
Lucent Technologies 1996 - 2002
AT&T 1995 - 1996
Skills
Product Management, Consulting, Wireline, MIS, Integration, Program Management, Telecommunications, Start-ups, Mobile Devices, IP, Project Management, Management, Mobile Applications, Technical Writing, Energy, Oracle, Java, Business Strategy, Software Development, Web Applications
Education
Duke University
Ph.D., Physics
Indiana University of Pennsylvania
B.S., Physics
CSG Systems April 2001 - Present
Skills
Solution Selling, SaaS, Product Management, Strategic Partnerships, Cross-functional Team..., Professional Services, Telecommunications, Go-to-market Strategy, New Business Development, Business Alliances, Business Analysis, Business Intelligence, Sales, Cloud Computing, Enterprise Software, Program Management, Integration, Business Development, Account Management, Pre-sales, Managed Services, Salesforce.com, General Awesomeness, Strategic Planning
Education
Creighton University 1996 — 2000
BSBA, Finance
Mount Michael Benedictine High School 1992 — 1996
Time Warner Cable February 2012 - Present
Time Warner Cable February 2010 - March 2012
CSG Systems November 2008 - February 2010
CSG Systems January 2007 - November 2008
City of Richmond, MI August 2005 - January 2007
Skills
Telecommunications, Troubleshooting, SharePoint, Billing Systems, Project Management, Microsoft Excel
Education
Michigan State University 2001 — 2005
BA, Telecommunication, Information Studies, and Media
CSG Systems June 2001 - Present
TD Ameritrade 1999 - 2001
MCI TeleCommunications 1995 - 1997
Skills
IT Management, Disaster Recovery, Data Center, Requirements Analysis, Compliance, Operations Management, Information Security...
Education
University of Nebraska at Kearney 1990 — 1994
MBA, Finance
Doane College 1982 — 1986
Bachelor of Arts, Business & Finance
Harvard Business School 2010 — 2010
Strategic Negotiation and Leadership
Alegent Creighton Health March 2012 - Present
First Data Corporation October 2011 - March 2012
E-Bay / PayPal May 2011 - July 2011
Federal Reserve System December 2010 - January 2011
CSG Systems 2008 - 2010
CSG Systems 2000 - 2008
CSG Systems 1999 - 2000
CSG Systems 1996 - 1999
Center for Business Excellence, Bucharest, Romania 1995 - 1996
Peace Corps 1993 - 1994
Skills
Project Management, Business Analysis, Visio, Epic Systems, Data Center Migration, Healthcare Information..., MS Project, CA Clarity, Infrastructure Project..., Disaster Recovery, Business Continuity..., Enterprise Systems..., Contract Negotiation, Team Leadership, Training, InterSystems, Ensemble, Hyland Software, OnBase, Siemens OPENLink, Epic Bridges, Interfaces, Data Conversion, Draeger Infinity, Microsoft Office, SharePoint
Education
Portland State University
MBA, Business Administration
University of Nebraska at Omaha
BSBA, Business Administration
Metropolitan Community College
Specialist Diploma, Health Information Technology Management
CSG Systems June 2000 - Present
First Data Corporation January 1994 - June 2000
Skills
IVR, VoIP, Unified Communications, Telephony
Education
Metropolitan Community College 1997 — 2001
The Hobby Shop April 2013 - Present
Avon Products October 2003 - Present
eBay July 2003 - Present
Family Resource Assoc., Inc. September 2006 - August 2009
Home September 2006 - August 2007
Carolyn's House Daycare September 2005 - December 2005
CSG Systems 2002 - 2003
Lucent Technologies 1993 - 2002
AT&T Global Services 1987 - 1993
Skills
Testing, Program Management, Marketing, Telecommunications, Software Documentation, Quality Assurance, Sales, Customer Service, SQL, Troubleshooting, Operating Systems, Child Development
Education
Monmouth University 1990 — 1991
MS, Software Engineering
Manhattan College 1983 — 1987
BS, Computer Science
University of California Santa Barbara April 2015 - Present
University of Kansas August 2010 - May 2012
Wasinger Tech June 2011 - November 2011
CSG Systems June 2009 - May 2010
Georgetown Media Group January 2009 - May 2009
Skills
Social Media Marketing, Newspapers, Marketing, Social Media, Facebook
Education
The University of Kansas 2010 — 2011
Creighton University 2006 — 2010
BA, Journalism
The George Washington University
Planet Group, Inc. September 2014 - Present
Experian September 2013 - April 2014
Experian March 2012 - September 2013
CSG Systems August 2010 - January 2012
Prairie Interactive Messaging, a CSG Company January 2008 - January 2010
Prairie Voice Services October 2005 - January 2008
First Data Corporation June 1991 - October 2005
Skills
Strategic Partnerships, Account Management, Solution Selling, Product Launch, Lead Generation, SaaS, Business Development, Entrepreneurship, Financial Services, Messaging, Product Management, Strategic Planning, New Business Development, CRM
Education
Nebraska Wesleyan University 1987 — 1991
BS, Communications
Trifecta Technologies January 2015 - Present
Comverse December 2007 - January 2015
Comverse December 2005 - December 2007
CSG Systems 2004 - 2005
CSG Systems 2001 - 2004
Lucent Technologies 1999 - 2001
Lucent Technologies (AT&T Network Systems) 1998 - 1999
Lucent Technologies (AT&T Network Systems) 1991 - 1998
AT&T Computer Systems 1986 - 1991
DataBasics and Central Jersey Consulting 1985 - 1988
Skills
Unix, Integration, ClearQuest, Release Management, Telecommunications, System Architecture, Software Documentation, Software Project..., Enterprise Software, SDLC, Project Management, ClearCase, Databases, SharePoint, Quality Management, Testing, Software Development, PMO, Process Improvement, Mobile Devices, Billing Systems, Vendor Management, Open Source Software, BSS, Statistical Tools, Architecture, Solaris, Management, Configuration Management, System Deployment, Project Planning, Infrastructure
Education
Rowan University 1976 — 1979
BA, Math
Maryville College 1975 — 1976
Warren Hills
Comcast Cable 2009 - Present
Fiserv Insurance Solutions 2007 - 2009
CSG Systems 1998 - 2007
CSG Systems 1998 - 2007
CSG Systems Inc. September 2001 - February 2006
CSG Systems 1998 - 2002
Various Companies 1989 - 1998
IBM (acquired Unidata) 1991 - 1993
Larsen and Toubro 1986 - 1987
Skills
Integration, Agile Methodologies, Enterprise Architecture, Software Development, SOA, SDLC, Software Project..., Telecommunications, Architecture, Cloud Computing, SaaS, Program Management, Vendor Management, Solution Architecture, Product Management, Requirements Analysis, IT Strategy, Business Intelligence, Unix, Business Analysis, Perl, Technical Leadership, System Architecture, Teamwork, Enterprise Software, Disaster Recovery, PMP, Web Services, Java Enterprise Edition, Java, Oracle, Management, Pre-sales, IT Management, Databases, Data Warehousing, Security, Process Improvement, Business Process, PMO, Agile Project Management, Professional Services, E-commerce, IT Operations, Project Management, Leadership, Scrum, Start-ups, Networking, Consulting
Education
University of Colorado at Boulder 2002 — 2004
MBA, Executive MBA
Indian Institute of Technology, Kharagpur
M. Tech, Computer Science and Data Processing
Maulana Azad National Institute of Technology
B. E., Electrical Engineering
LinkedIn July 2015 - Present
HDR March 2014 - July 2015
CSG Systems October 2010 - December 2013
West Corporation August 2010 - September 2010
Nokia Mobile Phones January 2010 - May 2010
Delta Energy Systems (Germany) GmbH September 2008 - February 2009
SASTRA University July 2007 - July 2008
Ashok Leyland November 2006 - January 2007
Skills
Business Analysis, Project Management, Market Research, Requirements Gathering, Management, Instrumentation, Analysis, Leadership, Requirements Analysis, Business Requirements, Product Requirements, Electronics, Product Management, Manufacturing, Management Consulting, Scrum, Software Project..., Healthcare, Software Lifecycle..., Agile Methodologies, Project Planning, Certified Scrum Master..., Social Media Marketing, Agile, IT Strategy, Business Strategy, SDLC, Business Process Mapping, Business Process...
Education
Duke University 2009 — 2010
Master of Engineering Management, Commercialization of Technology, Product and Project Management, Marketing
Shanmugha Arts, Science, Technology and Research Academy 2005 — 2009
Bachelor of Technology, Electronics and Instrumentation Engineering
St.Joseph's Anglo Indian Higher Secondary School 2003 — 2005
High school, Mathematics and Computer Science
CSG Systems July 1999 - Present
Skills
Strategic Partnerships, Requirements Analysis, Market Analysis, Negotiation, Financial Modeling, Product Management, SaaS, Agile Methodologies, Product Marketing, Cross-functional Team..., Product Requirements, Product Lifecycle..., Cloud Computing, Go-to-market Strategy, Mobile Devices, Program Management
Education
Denver University 2002 — 2003
MBA
Gonzaga University 1995 — 1999
BBS
Liberty High 1991 — 1995
SHIFT Workplace Wisdom 2005 - Present
Lymphoma Canada January 2003 - May 2014
Algonquin Power & Utilities Corp. March 2010 - June 2011
CSG Systems 2003 - 2005
Davinci Technologies 2000 - 2003
Accenture 1994 - 2000
Skills
Deferred Compensation, Employee Engagement, Succession Planning, Performance Management, Talent Management, Workforce Planning, Organizational..., HRIS, Organizational..., Change Management, Human Resources, Leadership Development, HR Policies, Onboarding, Talent Acquisition, Culture Change, Executive Coaching, Coaching, Strategic Planning, Employee Training
Education
Queen's University 1993 — 1994
MIR, Industrial Relations, Human Resources
McMaster University 1988 — 1992
Hons BA, Sociology
CSG International December 2011 - Present
CSG International December 2010 - Present
CSG Systems November 2006 - November 2010
Avanade 2003 - 2006
IBM Global Services January 2000 - January 2004
Skills
Agile Methodologies, Enterprise Architecture, SDLC, Software Development, Web Services, Microsoft Technologies, SOA, Solution Architecture, SaaS, Microsoft SQL Server, .NET, Software Project..., Requirements Analysis, T-SQL, C#, Architecture
Education
Missouri State University 1995 — 1999
Bachelors of Science, Object Oriented Computer Information Systems
UniGroup, Inc July 2015 - Present
Kiewit August 2014 - July 2015
Sogeti May 2014 - August 2014
Werner Enterprises 2007 - May 2014
Ancillary Care Managment November 2005 - December 2007
1Staff Training & Development 2004 - 2005
Blue Cross and Blue Shield of Nebraska 2004 - 2004
CSG Systems 2002 - 2003
Farm Credit Services of America 2001 - 2003
Bass & Associates 2001 - 2002
Skills
Business Intelligence, Databases, Scrum, Data Mining, Management, Leadership, Architectures, Logistics, Big Data, Business Analysis, Data Warehousing, Microsoft SQL Server
Education
Doane College 2012 — 2014
Master's Degree, Business Administration and Management, General
University of Nebraska-Lincoln 1987 — 1992
BA, Economics
Wells Fargo Home Mortgage September 2011 - Present
Windstream Communications (formerly Iowa Telecommunications) September 2006 - August 2011
CSG Systems November 2005 - September 2006
Nextel September 2004 - October 2005
AT&T Wireless April 2002 - February 2004
Fuegotech July 2001 - January 2002
Fuegotech April 2001 - May 2001
Iowa Telecom January 2001 - March 2001
Iowa Telecom February 2000 - December 2000
MCI WorldCom February 1999 - January 2000
Skills
Business Analysis, Project Management, Telecommunications, SDLC, Billing Systems, Vendor Management, Integration, Software Project..., Business Process, Software Development, Quality Assurance, PMP, Management, Testing, CRM, Software Documentation, Analysis, Systems Analysis, User Acceptance Testing
Education
Kirkwood Community College 1994 — 1996
Associates of Applied Science, Computer Programming
StrategicHealthSolutions August 2014 - Present
Pharmaceutical Technologies, Inc. April 2013 - August 2014
Infogroup May 2010 - March 2013
Telvent DTN December 2005 - May 2010
Success Communications 2002 - 2005
eOne Group June 2001 - May 2002
CSG Systems 1998 - 2001
Data Documents 1996 - 1998
Skills
Proposal Management, Proposal Writing, Commercial Proposals, Government Proposals, RFP, Sales Presentations, Editing, Software Documentation, White Papers, Project Management, Technical Writing, Case Studies, Training, Qvidian Proposal..., MS Office Suite, Microsoft Word, PowerPoint, RoboHelp, Captivate, Visio, Online Help, SharePoint, Salesforce.com, Strategy, Integration, Microsoft Office, Management, Account Management, CRM, Technical Documentation
Education
Drake University 1978 — 1980
BA, English
Iowa State University 1975 — 1977
Ames Senior High School 1971 — 1975
High School Diploma, Liberal Arts and Sciences/Liberal Studies, 4.0
CSG Systems December 2000 - Present
Compuware Corporation August 1995 - December 2000
Imperial Casuality and Indeminity Corporation February 1985 - September 1995
Guarantee Mutual Life Company September 1981 - February 1985
Skills
Mainframe Languages -..., Source Editors/Tools -..., Debug Tools -..., File Structures -...
Education
Indian Hills Community College
Associates Degree, Computer Studies
Datatrak International March 2015 - August 2015
Grant Thornton LLP November 2012 - May 2013
CSG Systems September 2007 - August 2012
Hewitt Associates/Cyborg Systems January 2003 - June 2007
Fidelity Investments 2000 - 2002
Artisoft Inc. 2000 - 2000
i2 Technologies 1996 - 2000
Education
Loyola University of Chicago 2012 — 2014
Master's Degree, Information Technology
University of North Texas 1989 — 1993
Bachelor's Degree, European History and French Language (double major)
Culver Military Academy 1982 — 1986
High School
Lets Talk Payments August 2013 - Present
GrowthPraxis January 2012 - Present
nD bancgroup March 2013 - March 2014
Money2020 April 2012 - 2013
Verizon Wireless 2008 - 2011
Verizon Communications 2006 - 2008
Verizon Wireless 2004 - 2006
CSG Systems 2002 - 2004
Comverse 2000 - 2004
Lucent Technologies 2000 - 2002
Skills
Strategic Partnerships, Product Management, Mobile Devices, Strategy, Product Marketing, Telecommunications, Business Development, Competitive Analysis, New Business Development, Start-ups, Go-to-market Strategy, Mobile Technology, Enterprise Software, Cross-functional Team..., Business Alliances, Solution Selling, CRM, Thought Leadership, Global Business..., Entrepreneurship, Wireless, Strategic Planning, Strategic Alliances, Marketing Strategy, Mobile Payments, Mobile Applications, Sales, Process Improvement, IT Strategy, SaaS, Mobile Marketing, New Ventures, Partner Management, Business Strategy, Management, Mobile Commerce, Mobile Communications, Leadership, Program Management, Cloud Computing, Product Development, Corporate Development, Analysis, Business Modeling, Mergers & Acquisitions, Executive Management, Analytics, Marketing, Business Planning, Venture Capital
Education
New York University - Leonard N. Stern School of Business 1999 — 2002
MBA, Finance, Management
AIMR 2000 — 2000
CFA (Level I), Financial Analysis
New York University - Polytechnic School of Engineering 1999 — 1999
Graduate Courses, Financial Engineering
Temple University 1994 — 1996
MS, Electrical Engineering
University of Pune 1989 — 1993
BE, Electronics and Telecommunications
St. Vincent's High School & Junior College 1981 — 1989
HSC, General
Sacred Heart Convent High School 1977 — 1981
Southern Regional Extension Forestry September 2011 - Present
Hyperspace Technologies May 2008 - Present
Metametrix Clinical Laboratory November 2010 - April 2011
Noble October 2007 - May 2008
CSG Systems September 2006 - September 2007
closerlook May 2006 - September 2006
SSS Research November 2005 - May 2006
New Office August 2005 - November 2005
SAIC September 2003 - June 2005
Skills
JavaScript, Integration, XML, Agile Methodologies
Education
The University of Georgia 1998 — 2003
B.S., Computer Science
DePaul University
M.S., Computer Science
CSG Systems July 2010 - Present
infoUSA/InfoGroup October 2004 - February 2010
infoUSA September 2002 - October 2004
infoUSA December 1999 - September 2002
First Data - Donnelley Marketing/infoUSA (infoUSA acquired Donnelley Marketing) March 1998 - December 1999
infoUSA June 1995 - March 1998
Skills
Customer Acquisition, Team Building, P&L Management, Leadership, Database Marketing, Budgets, Lead Generation, Management, Business Strategy, Integration, Direct Marketing, Account Management, Analytics, SaaS, Strategic Planning, Marketing Strategy, Strategic Partnerships, Business Analysis, Digital Media, B2B
Education
Harvard University Graduate School of Education 2006 — 2006
Leading Product Development
University of Nebraska-Lincoln 1991 — 1995
Business Administration and Marketing
University of Nebraska at Omaha
BS/Partial MBA
Performance Trust Capital Partners December 2014 - Present
Sasser Family Holdings, Inc. August 2013 - December 2014
Incapital January 2012 - August 2013
Arroweye Solutions March 2011 - January 2012
CSG Systems February 2010 - March 2011
West Monroe Partners September 2008 - February 2010
eNeighborhoods July 2006 - September 2008
Rush University Medical Center June 2004 - July 2006
Skills
C#, OOP, .NET, Silverlight, jQuery, ASP.NET, ASP.NET MVC, MVC, SQL, F#, Microsoft SQL Server, T-SQL, Agile Methodologies, Web Services, Software Development, WCF, Test Driven Development, JavaScript, Entity Framework, SQL Server, Application Development, angularjs, Visual Studio, SOA, AngularJS, Scrum, Databases
Education
DePaul University 2005 — 2008
MS, Software Engineering
Northern Illinois University 1997 — 2001
BS, Electrical Engineering
PointClickCare April 2014 - Present
Comverse Network Systems November 2012 - March 2014
Comverse Network Systems April 2011 - November 2012
Comverse Network Systems March 2008 - April 2011
Comverse Network Systems July 2006 - March 2008
Comverse Network Systems February 2005 - June 2006
CSG Systems June 2004 - January 2005
Tata Consultancy Services August 2000 - June 2004
Tata Consultancy Services September 1998 - August 2000
Skills
Weblogic, Agile Methodologies, Solution Architecture, Integration, Open Source Software, Telecommunications..., CRM, Requirements Analysis, Unix, Enterprise Architecture, Telecommunications, Software Development, Java Enterprise Edition, Oracle, Software Design, Pre-sales, Team Management, BSS, Software Project..., Technical Leadership, Performance Engineering, Infor CRM, JMeter, JProfiler, Java, Architectures, WebLogic
Education
University of Toronto - Rotman School of Management 2005 — 2008
MBA, Business Strategy
National Institute of Technology Durgapur 1994 — 1998
BE, Mechanical Engineering
Prairie Cloudware, Inc. September 2012 - Present
TreeTop Ventures May 2009 - Present
Sojern, Inc. July 2007 - July 2010
CSG Systems 2001 - 2003
TSAI 1993 - 2001
ACI 1987 - 2001
ACI Worldwide 1987 - 1993
FDC January 1980 - March 1987
Boeing Computer Services, Inc. March 1977 - March 1980
Skills
Sales, E-commerce, Business Analysis, Business Development, Acquisitions, Software, Venture Capital, Angel Investing, Board of Director..., Pricing, Board of Directors, Management, Executive Management, Leadership, Mergers, Payments, Product Management, Mergers & Acquisitions, Online Advertising, Strategy, Payment Card Processing, Electronic Payments, Cloud Computing, Strategic Planning, Consulting, Cross-functional Team..., SaaS, Entrepreneurship, Integration, New Business Development, Business Strategy, Management Consulting, Payment Systems, CRM, Transaction Processing, Professional Services, Strategic Partnerships, Product Marketing, Sales Management, Contract Negotiation, Salesforce.com, Enterprise Software, Mobile Payments, Analytics, Go-to-market Strategy, Vendor Management, Corporate Development, Mobile Devices, Lead Generation, Competitive Analysis
Education
University of Nebraska at Omaha 1973 — 1974
MBA, Business
Indiana State University - Scott College of Business 1970 — 1973
BS, Management
Evansville Central 1960 — 1964
CSG Systems 2007 - Present
Rose Printing Company May 2005 - May 2007
McKay Press 1995 - 2005
Skills
Print, Digital Printing, Print Management, Pre-press, Graphic Design, Offset Printing, InDesign, Variable Data Printing, Wide Format Printing, Adobe Creative Suite, Laser Printers, Quality Control, computer technician, Troubleshooting
Education
Midland Continuing education 1995 — 1996
certificate, Computer A+ certification
Remco School of Management
Certificate, Business, Management, Marketing, and Related Support Services
Delta College
Robotics
McKesson Provider Technologies 1998 - Present
McKesson Provider Technologies 1998 - 2010
CSG Systems 1996 - 1998
ICS 1994 - 1996
Education
Metropolitan State University of Denver 1990 — 1993
BS, Math with Computer Science emphasis
Malcolm Hostetler Consulting 2010 - Present
UNIFI Companies - Ameritas, Acacia, Union Central and affilitated companies 2006 - 2010
CSG Systems 1999 - 2006
Ameritas Life Insurance 1999 - 1999
Forke Auctioneers, Inc 1998 - 1999
Joe Christensen, Inc 1996 - 1998
United States Air Force 1990 - 1996
Skills
LotusScript, Databases, C#, Java, Microsoft SQL Server, Apache, IIS, Perl, SQL, JavaScript, HTML
Education
Doane College 2004 — 2011
BS, ISM
Motorola Mobility August 1999 - Present
Feeback.com, inc. September 1995 - Present
LockNet February 1996 - Present
CSG Systems May 1976 - September 1995
Skills
Cable Television, Direct Broadcast..., Software Engineering, Software Design, Software Development, Software Project..., Software Installation, Software Solutions, Software Deployment, Accounting, Manufacturing
Education
Eastern Kentucky University 1971 — 1976
BS, Industrial Engineering & Computer Science
Harrison County High School 1968 — 1971
CPP Investment Board April 2014 - Present
HSBC July 2013 - January 2014
Vale October 2010 - July 2013
Comverse December 2005 - October 2010
CSG Systems June 2002 - December 2005
Lucent Technologies July 1999 - June 2002
Hotel Caesar Park Rio de Janeiro October 1997 - July 1999
Skills
Change Management, Performance Management, Employee Relations, Benefits, Process Improvement, HR Policies, Strategic Planning, Quality Auditing, Employee Benefits, Project Planning, Project Management, Recruiting, Leadership Development, Talent Management, Organizational..., Training, HRIS, Personnel Management, Management, Strategy, Program Management, Onboarding, Sourcing
Education
IBMEC - Rio de Janeiro 2002 — 2004
MBA, Managerial control
Fundação Getulio Vargas 2006 — 2007
Diploma, Human Resources
Towers Perrin 2004 — 2004
Certificate, Compensation
Fundação Getulio Vargas 2002 — 2002
certificate, Brazil Labor Legislation
PUC - Rio de Janeiro 1995 — 1998
Bachelor, Economics
Cymer May 2013 - Present
CareFusion December 2011 - May 2013
CareFusion September 2009 - December 2011
Cardinal Health December 2006 - September 2009
Cardinal Health September 2002 - December 2006
CSG Systems March 2002 - August 2002
Lucent Technologies June 1995 - March 2002
Skills
Integration, Enterprise Architecture, Architecture, Leadership, IT Service Management, Java, JavaScript, Supply Chain Management, Technical Leadership, Mergers & Acquisitions, Information Architecture, SDLC, Infrastructure, Agile Methodologies, Cross-functional Team..., Software Development, Requirements Analysis, IT Strategy, Visio, Business Intelligence, ERP, Process Improvement, Software Project..., IT Management, Solution Architecture, Business Analysis, SOA, Program Management, Project Portfolio..., Healthcare Information..., Project Management, Business Process..., Vendor Management, SAP, Cloud Computing, Architectures, Data Warehousing, MySQL, SharePoint, PMP
Education
Ohio State University 1998 — 2004
MS, Computer Engineering
Florida International University 1990 — 1995
BS, Computer Engineering
Vertica Systems October 2011 - Present
OpSec Security, Inc. June 2011 - June 2011
MetraTech April 2005 - April 2011
Computer Associates November 2004 - April 2005
Monster April 2004 - August 2004
CSG Systems January 1997 - July 2003
Skills
Microsoft Office, Usability Testing, Instructional Design, Training & Development, User Experience, HTML + CSS, VMware Workstation, Adobe Software, Employee Training, HTML, Technical Writing, Curriculum Design, Technical Documentation, Training, E-Learning, Quality Assurance, Technical Training, Instructor-led Training, Enterprise Software
Education
Massachusetts Institute of Technology 1984 — 1989
Sc.B.
Limelight Networks October 2013 - Present
NetCracker January 2012 - October 2013
Comverse, Inc. December 2005 - January 2012
CSG Systems March 2002 - December 2005
Lucent Technologies March 1999 - February 2002
Kenan Systems September 1993 - February 1999
Skills
Enterprise Architecture, Solution Architecture, Order Management, CRM, Unix, BSS, Telecommunications..., Billing Systems, Telecommunications, Software Development, Java, ClearCase, Agile Methodologies, Open Source Software, Integration, Java Enterprise Edition, System Architecture, Requirements Analysis, Oracle, Perl, Software Design, PL/SQL, XML, Weblogic, Solaris, Software Project..., Pre-sales, SOA, Unix Shell Scripting, Architecture, SQL, Kenan FX, Kenan Arbor, Comverse ONE, Scrum, SOAP, Shell Scripting, Web Services, Architectures
Education
Massachusetts Institute of Technology 1988 — 1995
SB, Computer Science Engineering
Oberthur Technologies January 2015 - Present
Oberthur Technologies March 2013 - December 2014
Comverse (BSS Division, now part of Amdocs) January 2007 - March 2013
Comverse (BSS Division, now part of Amdocs) December 2005 - December 2006
CSG Systems March 2002 - December 2005
Lucent Technologies August 2000 - March 2002
Alicorp SAA December 1996 - July 1998
Embotelladora Latinoamericana January 1995 - December 1996
Skills
Product Management, Product Marketing, Software Development, Strategic Planning, Telecommunications, Go-to-market Strategy, Product Lifecycle..., Competitive Analysis, Product Requirements, Enterprise Software, Product Development, Software Product..., Product Planning, Strategy, Product Launch, Program Management, SaaS, Business Development, Solution Architecture, Cross-functional Team..., Business Intelligence, Leadership, Integration, Team Management, Management, Professional Services, Pre-sales, Mobile Devices
Education
MIT Sloan School of Management 1998 — 2000
MBA
Pontificia Universidad Católica del Perú 1990 — 1995
BS, Industrial Engineering
CSG International May 2012 - Present
CSG Systems December 2006 - May 2012
Vertrue July 2001 - December 2006
Wells Fargo 2003 - 2003
Ameritrade 1999 - 2001
Ameritrade 1999 - 2001
The Minikahda Club 1997 - 1999
Proformance Research Organization 1997 - 1998
Dakota Dunes 1996 - 1996
Dakota Dunes 1996 - 1996
Education
University of Nebraska at Omaha 2002 — 2004
B.S., Finance - Business Finance
University of Nebraska at Omaha 2002 — 2004
B.S., Finance - Financial Markets and Banking
Iowa State University - College of Business 1993 — 1997
B.S., Operations Management
CIT June 2015 - Present
Huntington Learning Center April 2013 - June 2015
CSG Systems March 2006 - March 2013
CatalystRx January 2005 - March 2006
Skills
ASP.NET, WCF, Microsoft SQL Server, .NET, Software Development, XML, Agile Methodologies, Web Services, jQuery, Visual Studio, T-SQL, C#, Scrum
Education
Kansas State University 2002 — 2004
Masters, Computer Science
Jawaharlal Nehru Technological University 1998 — 2002
BTech, Computer Science
Clair March 2007 - Present
Comverse 2006 - 2007
CSG Systems January 2002 - October 2005
Education
Duke University 1996 — 2000
CSG Systems September 2006 - Present
Education
New Jersey Institute of Technology 2000 — 2002
Sri Venkateswara University
CSG Systems August 2002 - Present
CSG International August 2002 - Present
MCI/WorldCom May 1997 - August 2002
Skills
Solution Selling, Account Management, CRM, Project Management, Management, Analysis, Business Analysis, Telecommunications, B2B, Vendor Management
Education
Fort Hays State University 1990 — 1993
Sacred Heart High School
CSG International November 2011 - Present
CSG International, Inc. April 2007 - November 2011
CSG Systems May 2004 - April 2007
Skills
Billing Systems, Business Analysis, Agile Methodologies, Software Project..., Requirements Analysis, Telecommunications..., Requirements Gathering, Integration, User Acceptance Testing, SQL, Team Leadership, Testing, SDLC, Visio, Product Management, Software Development, Unix, Professional Services, Solution Architecture, Business Requirements, SOA, Telecommunications, Software Documentation, System Testing, Oracle
Education
University of Nebraska at Omaha 1977 — 1980
SpecialEducation/Elementary Education
Dana College 1975 — 1976
English/Education
HDR Inc. June 2015 - Present
First Data Corporation June 2010 - June 2015
CSG Systems, Inc January 1999 - December 2009
CSG Systems January 1987 - January 1995
Skills
Integration, SharePoint, Business Analysis, Vendor Management, SDLC, Visio, Software Project..., Process Improvement, Requirements Analysis, Management
Education
Leadership Research Institute
University of Kentucky 1979 — 1988
Excelsior College 1982 — 1983
Associates in Arts
CSG Systems
University of Nebraska at Omaha
Lincoln Financial Group December 2004 - Present
Anytime Fitness February 2010 - Present
Werner Enterprises 2002 - 2005
Imaging Services Corporation 1999 - 2002
HDR 1998 - 1999
Omaha World-Herald 1995 - 1996
CSG Systems 1992 - 1994
Skills
SDLC, IT Team Management, Team Management, Project Management, Project Planning, Business Analysis, Operations Management, IT Management, Leadership, Program Management, Software Development, Management, Strategic Planning, Team Leadership, Business Intelligence, Vendor Management, Team Building, CRM
Education
University of Nebraska at Omaha 2001 — 2003
Executive MBA
University of Nebraska at Omaha 1990 — 1992
BA - MIS, Business - Mgmt Info Systems
Midland University 1982 — 1983
Westside High School 1980 — 1982
Diploma
Viecore FSD June 2007 - Present
CSG Systems February 2000 - December 2005
Lucent Technologies October 1996 - February 2002
Skills
Mobile Devices, Telecommunications, Management, System Testing, XML, Solaris, SDLC, Programming, Integration, Linux, C, Agile Methodologies, Software Development, Software Engineering, SQL, Solution Architecture, Perl, Architecture, ClearCase, Requirements Analysis, Java, Shell Scripting, Unix, Technical Support, Architectures, Enterprise Architecture, Software Project..., Operating Systems
Education
Massachusetts Institute of Technology 1987 — 1992
B.S. and M.S., EE / CS / CE, with a concentration in Economics and Management at Sloan School
TEKsystems October 2015 - Present
Experis April 2015 - October 2015
CSG Systems 2010 - December 2014
Wes Freemyer - Technical Consulting Services December 2009 - November 2010
Sitel Corporation March 2000 - December 2009
USAF Reserves 1996 - 2002
SAIC September 1992 - March 2000
Skills
Customer Relations, Integration, Business Analysis, Proposal Writing, Call Center, Outsourcing, Vendor Management, Change Management, Strategic Planning, Business Strategy, IT Solutions, Call Centers, CRM, Program Management, Customer Service, Process Improvement, ITIL, Executive Management, Customer Experience, Team Building, Consulting, Project Management, SaaS, Telecommunications, Strategy, Business Process..., Service Delivery, Business Intelligence, Product Management, Cross-functional Team..., IT Management, IT Strategy, Management, Leadership, Cloud Computing, Solution Selling, Start-ups, Enterprise Software, Team Management, Business Process, Professional Services, Business Development, Team Leadership, Pre-sales, Sales Process, Data Center, Requirements Analysis, BPO
Education
Iowa State University 1980 — 1983
Bachelor of Arts (B.A.), English & Linguistics
University of Iowa 1974 — 1977
Bachelor's degree, English
American College of Education August 2013 - Present
WebLink International May 2012 - July 2013
Election Systems & Software August 2009 - August 2011
Client Resources, Inc. September 2008 - July 2009
CSG Systems, Inc. November 2004 - 2008
CSG Systems October 2002 - November 2004
CSG Systems March 1997 - October 2002
Skills
Microsoft Office, MySQL, PostgreSQL, SQLite, Microsoft SQL Server, SQL Server Management..., HTML, MVS, PHP, SQL, VB.NET, XML, Google Apps, Business Analysis, Requirements Gathering, Risk Management, Process Improvement, Quality Assurance, Project Management, Visual Studio, Crystal Reports, Training, Technical Documentation, Requirements Analysis, Agile Methodologies, Software Documentation, Unix, Testing, CRM, Integration, SDLC, Program Management, Software Project..., Databases, Visio, Business Process, Software Development, T-SQL, Visual Basic, Access, Troubleshooting, Technical Support, SharePoint, Oracle, XP, Business Intelligence, Security, Windows XP
Education
Metropolitan Community College 2000 — 2006
Associate in Applied Science
Southwest Minnesota State University 1989 — 1994
Bachelor of Science
CSG Systems Business Systems AnalystCSG International2001 - Present
Skills
Requirements Analysis, Business Analysis, Agile Methodologies, SDLC, Requirements Gathering, Software Project..., Visio, Integration, Enterprise Architecture, SharePoint, Systems Analysis, Software Development, Databases, Microsoft SQL Server, SQL
Education
Metropolitan Community College
Independent IT Consultant & Technical Project Manager July 2011 - Present
Cricket Communications March 2007 - July 2011
Comverse September 2000 - March 2007
CSG Systems September 2000 - March 2007
Bell Labs Lucent Technologies September 2000 - March 2007
Quark, Inc. September 1999 - September 2000
Sykes Enterprises, Inc. June 1998 - September 1999
Delta Translation International June 1996 - June 1998
Education
University of Denver 1993 — 1995
M.A
Goucher College 1989 — 1993
B.A
Mindful Nourishment February 2013 - Present
CSG Systems January 2009 - May 2011
Microsoft October 2007 - January 2009
Parlano, Inc April 2006 - October 2007
Telution Inc April 2002 - April 2006
Maefield Development Inc April 1998 - April 2002
Skills
Health & Wellness, Holistic Health, Corporate Wellness, Nutrition Education, Nutritional Counseling, Holistic Education, Wellness Coaching, Employee Wellness..., Agile Methodologies, Software Project..., User Acceptance Testing, Agile Project Management, Testing, Software Development, SDLC, Scrum, SaaS
Education
Hawthorn University 2014 — 2016
Master's Degree, Health and Nutrition Education
Institute for Integrative Nutrition 2013 — 2013
Health Coach Certification
Indiana University Bloomington 1996 — 2002
BS, Business - Computer Information Services
Microsoft October 2011 - Present
Microsoft Corporation July 2010 - October 2011
Microsoft July 2008 - July 2010
CSG Systems May 2007 - July 2008
Comcast Cable Communications April 2006 - May 2007
Comcast Cable Communications April 2001 - April 2006
AT&T Broadband November 2000 - April 2001
National University November 1999 - November 2000
Skills
System Administration, Active Directory, Security, Windows, SQL, .NET, Visio, Disaster Recovery, Virtualization, SQL Server, TCP/IP, Databases, System Architecture, IIS, DNS, Data Center, Web Services, Troubleshooting, Windows Server, Process Improvement, Cisco, Microsoft SQL Server, Cisco Technologies, Integration, SharePoint, Cloud Computing
Education
Regis University 2000 — 2005
MS, Computer Information Technology
National University 2000 — 2001
BS, Information Technology
National University 1998 — 2000
MA, Human Resource Management
National University 1995 — 1998
BA, Behavioral Science
Assurant Lead Database AnalystComcast CableJuly 2005 - March 2007
CSG Systems 2000 - 2004
Education
Kennesaw State University 2008 — 2011
Business
Transamerica Capital, Inc. July 2015 - Present
Cricket Communications May 2013 - Present
Cricket Communications November 2009 - May 2013
First Data February 2007 - November 2009
First Data Commercial Services August 2005 - February 2007
CSG Systems March 2002 - August 2005
Kenan Systems 2000 - 2002
Lucent Technologies 1998 - 2000
Skills
Product Marketing, Product Management, Marketing, B2B, Team Building, Channel Partners, Strategic Partnerships, Cross-functional Team..., Competitive Analysis, Mobile Devices, Telecommunications, Strategy, Start-ups, Go-to-market Strategy, Business Development, CRM, E-commerce, Mobile Payments, SaaS, Wireless
Education
Miami University
Bachelor's Degree, Business
First National Bank of Omaha April 2015 - Present
First National Bank of Omaha August 2007 - Present
infoUSA 2005 - 2007
CSG Systems 1999 - 2002
Skills
Account Management, Lead Generation, Direct Sales, CRM, B2B, Sales Process, Relationship Management, Direct Marketing, Email Marketing, New Business Development, Sales Operations, Customer Acquisition, Analytics, Sales
Education
1979 — 1983
Schneider Electrics - DTN 2012 - Present
CSG Systems February 2007 - July 2012
Questia Media 2006 - 2007
PC Solutions 2004 - 2005
Skills
Software Development, Microsoft SQL Server, JavaScript, XML, E-commerce, Agile Methodologies, Enterprise Architecture, Ext JS, HTML 5, J2EE Application..., Java, Web Applications, Struts, Spring, AspectJ, Dojo, Hibernate, AJAX, Tomcat, Oracle, Web Services, Software Design, Subversion, SOA, REST, Eclipse, SOAP, UML, Java Enterprise Edition, .NET, ASP.NET, JDBC, HTML5, SQL, Requirements Analysis, SDLC, Unix, Software Project..., Databases
Education
Harvard Extension School
ALM in Information Management Systems, MIS - Focus on Predictive Analytics
University of Houston-Downtown
Bachelor of Science (B.S.), Computer Science
National Institute of Science and Technology (NIST) 1995 — 1997
Physics
Amdocs July 2015 - Present
Comverse November 2012 - June 2015
Comverse Network Systems (I) Pvt Ltd. March 2006 - November 2012
CSG Systems 2004 - 2006
Skills
ClearCase, SOAP, Ant, Agile Methodologies, CVS, JDBC, Spring, Software Design, Java Enterprise Edition, Web Services, Hibernate, JUnit, Maven, Weblogic, Object Oriented Design, Tomcat, Shell Scripting, Spring Framework, Unix, WebLogic, Integration
Education
Mahatma Jyotiba Phule (MJP) Rohilkhand University 1998 — 2001
MCA, Computer Science
Kendriya Vidyalaya 1982 — 1994
Ericsson May 2014 - Present
Cricket Communications April 2012 - April 2015
Irdeto July 2011 - April 2012
FLO TV, Qualcomm Inc August 2010 - March 2011
CSG Systems October 2006 - July 2010
Kelly Services July 2006 - October 2006
Michigan State University August 2003 - May 2006
Skills
Quality Assurance, Consulting, Troubleshooting, Requirements Analysis, Business Analysis, SDLC, Software Project..., Integration, Agile Methodologies, Requirements Gathering, Visio, Vendor Management, Software Documentation, Telecommunications, Testing, SharePoint, Leadership
Education
Michigan State University 2002 — 2006
Bachelor, Telecommunication
Sogeti 2012 - Present
CSG Systems April 2011 - 2012
FirstComp Insurance 2009 - 2011
TD Ameritrade 2001 - 2009
Arthur Andersen 1998 - 1999
Skills
Quality Assurance, Testing, Requirements Analysis, Software Quality..., Test Planning, SDLC, Test Cases, Process Improvement, Software Project..., Agile, Business Analysis, Risk Management, Agile Methodologies, Regression Testing, Test Automation, Quality Center
Education
Doane College 1990 — 1994
BS, Computer Science
University of Nebraska at Omaha
MBA
CSG Systems April 1995 - May 2004
U S WEST June 1992 - April 1995
U S WEST June 1991 - June 1992
Applied Communications, Inc. January 1987 - June 1991
ACI 1987 - 1991
Skills
Business Development
Education
Creighton University School of Law 1975 — 1978
University of Houston 1971 — 1975
BBA, Finance
CSG International July 2009 - Present
CSG Systems July 2004 - June 2009
CSG International 2001 - June 2004
CSG International March 1999 - 2001
CSG International 1995 - February 1999
CSG International 1994 - 1995
Skills
Product Management, SaaS, Product Marketing, Solution Selling, Strategic Partnerships, Go-to-market Strategy, Enterprise Software, Strategy, Business Development, Salesforce.com, Sales, Telecommunications, Agile Methodologies, Account Management, Professional Services, Marketing, Vendor Management, Cross-functional Team..., CRM, Start-ups, Competitive Analysis, Mobile Devices, Cloud Computing, Business Analysis, Lead Generation, Program Management, Analytics, Business Intelligence, E-commerce
Education
Creighton University
Bachelor's degree, Organizational Communication, General
CSG Systems January 2006 - Present
CSG Systems 2004 - 2005
CSG Systems 1999 - 2004
CSG Systems 1997 - 1999
Skills
SQL, Project Management, Business Analysis, Process Improvement, Analysis, Software Project..., SDLC, Requirements Gathering, MS Project, IT Strategy, Business Process..., Software Development, Enterprise Architecture, SaaS, Cross-functional Team..., Integration
Education
University of Nebraska-Lincoln 1988 — 1992
Bachelor of Science (B.S.), Biology, General
Eastern New Mexico University 1987 — 1987
CSG Systems October 2009 - Present
Pride Marketing & Procurement October 2008 - October 2009
Comcast Cable 2008 - 2008
CSG Systems 1995 - 2006
Skills
Marketing Strategy, Strategic Planning, Media Relations, Mergers & Acquisitions, Corporate Communications, Vendor Management, Public Relations, Strategic Communications, Crisis Communications, SaaS, Program Management, Integration, Investor Relations, Strategic Partnerships, Internal Communications, Business Analysis, Marketing, Telecommunications, Professional Services
Education
Creighton University 1980 — 1984
BSBA, Business & Journalism
KUBRA August 2011 - April 2014
KUBRA January 2007 - August 2011
CSG Systems January 2003 - December 2006
Clear Channel Entertainment January 2001 - December 2002
Clear Channel Entertainment 1995 - 2001
Skills
Account Management, Solution Selling, Project Management, Sales, Team Building, Strategic Planning, Team Leadership, Process Improvement, Business Development, Vendor Management, Negotiation, Sales Management, Relationship Management, Team Management, Salesforce.com, CRM, Management
Education
Lynn University
Monclair State University
First Data Corporation Director FinanceWestern Union2001 - 2007
CSG Systems August 1999 - May 2001
CSG 1999 - 2001
American Management Systems (AMS) December 1994 - June 1999
AMS 1994 - 1999
Skills
Financial Analysis, Strategy, Forecasting, Budget Process, Process Improvement, Leadership, Financial Reporting, Vendor Management, Financial Modeling, Mergers, Risk Management, Business Process..., Finance, Management, Strategic Planning, Business Analysis
Education
Lewis and Clark College 1990 — 1994
BS, Mathematics and Economics
CSG Systems February 2011 - Present
Janus Capital Group March 2008 - February 2011
Janus Capital Group December 2007 - February 2008
Level 3 Communications 2000 - 2007
Skills
Employee Benefits, Deferred Compensation, Executive Pay, Mergers & Acquisitions, HRIS, Process Improvement, Human Resources, Vendor Management, Employee Relations, Analysis, Business Analysis
Education
Nebraska Wesleyan University
Bachelor of Science, Business Administration & Psychology
Mutual of Omaha July 2009 - Present
West Corporation 2006 - 2007
CSI Indemnity 2004 - 2006
Vertrue 2003 - 2004
CSG Systems December 1997 - September 2003
First National Bank of Omaha August 1993 - December 1997
Skills
Insurance, Process Improvement, SDLC, Health Insurance, PeopleSoft, Resource Management, Team Building, Business Process, System Administration, Business Analysis, Requirements Gathering, Requirements Analysis, Visio, Software Documentation, Project Management
Education
Iowa State University 1990 — 1993
BS, Finance and Sociology
Iowa State University 1990 — 1993
Bachelor of Science (BS), Financial Planning and Services
Southwestern Community College 1988 — 1990
AA, Accounting
CSG Systems December 2010 - Present
First Natoinal Bank of Omaha July 2005 - May 2011
Wells' Dairy, Inc. 2001 - 2005
Skills
CCIE RS 25149
Education
Dakota State University 1996 — 2000
BS, Computer Science
CIDC February 2007 - November 2010
Data2Logistics November 2005 - January 2007
CSG Systems February 2002 - July 2003
Lucent Technologies February 1999 - February 2002
Kenan Systems August 1998 - February 1999
Skills
Perl, Python, Localization, C, Agile Methodologies
Education
Massachusetts Institute of Technology 1995 — 1998
SM, Civil Engineering
Harvey Mudd College 1991 — 1995
B.S., Geology
Gertrude B Nielsen Child Care and Learning Center July 2012 - Present
Kids' Work Chicago July 2009 - June 2012
Louis Nettelhorst Elementary School August 2010 - November 2010
John C. Coonley Elementary School January 2010 - March 2010
CSG Systems May 2004 - June 2009
GDMI November 2002 - November 2003
TMP Worldwide May 2000 - November 2002
Skills
Customer Service, Team Building, Project Management, Management, Sales, System Administration, Nonprofits, Event Planning, Classroom, Curriculum Design
Education
National-Louis University 2009 — 2011
Master of Arts (M.A.), Early Childhood Education and Teaching, 4.0
University of Illinois at Urbana-Champaign 1996 — 2000
Bachelor's degree, Communication and Media Studies
Csg Systems Senior Software Test EngineerCSG SystemsJuly 2008 - Present
First Data Resources 1978 - 2005
First Data 1978 - 2005
Skills
Quality Center, System Testing, User Acceptance Testing, SDLC, Quality Assurance, Requirements Analysis, Unix, Agile Methodologies, Software Development, Test Planning, Business Analysis, Testing, Software Quality..., Regression Testing, Software Project..., Integration, Software Documentation, Requirements Gathering, SQL
Education
Metropolitan Community College
MIH Contractors January 2011 - Present
Omaha Paper Stock Co Inc January 2009 - October 2010
CSG Systems April 2008 - November 2008
National Research Corporation May 2006 - January 2008
National Research Corporation June 2001 - May 2006
Physicians Mutual August 1998 - April 2001
Physicians Mutual March 1997 - August 1998
A1 Direct Marketing November 1994 - February 1997
CDS Global January 1991 - November 1994
Skills
Production Management, Inventory Systems, Inventory Management, Team Building, Team Leadership, Scheduling, Budgeting, Process Improvement, Operations Management, Warehousing, Leadership, Purchasing, Customer Service, Microsoft Office, Logistics Management, Warehouse Management, Transportation, Strategic Planning, Data Entry, Marketing, Integration, Management, Disaster Recovery, Research, Outsourcing, Budgets, Security, Microsoft Excel
Education
Iowa State University 1987 — 1990
Indutrial Engineering
CSG Systems Insurance and Commodity licensedPaineWebber1982 - 1988
Education
Iowa State University 1978 — 1982
Bachelor of Science, Consumer Economics and Financial Management
CSG Systems July 2008 - Present
CSG Systems July 2005 - July 2008
West Corporation November 2003 - July 2005
First Data Resources, FDR, FDC, FDI, First Data Corp 1990 - 2003
First Data Resources 1990 - 2003
Skills
TSO, JCL, COBOL, VSAM, DB2, SQL, Mainframe, Software Development, Requirements Analysis, Databases, Agile Methodologies, Database Design, Web Services, XML, Testing, Software Project..., Microsoft SQL Server, CICS, Web Development, Autosys Job Scheduling, Java
Education
Creighton University 1985 — 2000
B.S., Computer Science
CSG Systems December 2010 - Present
First Data Corporation 1998 - December 2010
Skills
Agile Methodologies, Distributed Systems, XML, Oracle, Credit Cards, Web Services, Software Development, Waterfall, ASP.NET, winforms, WinForms, MFC, C++, C#, Sybase, Tuxedo, WCF, InstallShield, .NET, Scrum, Visual Studio, Software Design, Software Engineering, Windows, Design Patterns, Subversion, Application Architecture
Education
University of Nebraska at Omaha 1996 — 2000
Bachelor of Science (B.S.), Computer Science
Iowa Western Community College 1995 — 1996
Associate's degree, Computer Science
CSG Systems June 1986 - Present
Skills
Agile Methodologies, Software Development, WCF, Web Services, XML, C#, Software Design, .NET, Architecture, Microsoft SQL Server, SQL, COBOL, REXX, C/C++ STL, Unix, Unix Shell Scripting, Oracle, Visual Basic, JCL, Roscoe, RPF, Fortran, JavaScript, Yacc
Education
DeVry 1983 — 1986
Bachelor of Science (BS), Computer Information Systems (CIS)
Indiana University Bloomington 1981 — 1983
No Degree, Music
CSG Systems Vice PresidentFirst Data Resources1997 - 2000
First Data Corporation 1977 - 2000
Convergys October 1993 - June 1995
Wats Marketing 1982 - 1994
Education
University of Nebraska at Omaha 1978 — 1980
Business
Indiana University South Bend 1975 — 1976
Business
Southeast Community College 1970 — 1971
Associates, Information Technology
CSG Systems 2010 - Present
Matthew Zdano Photography March 2006 - Present
Navigon May 2007 - May 2010
NAVTEQ November 2004 - May 2007
Tele Atlas June 2002 - May 2004
Skills
Testing, Bugzilla, Product Management, Quality Assurance, SDLC, Software Development, System Testing, Project Management, Navigation Systems
Education
Eastern Illinois University 1998 — 2001
BS, Geography
CSG Systems January 2009 - Present
Brownell Talbot August 2008 - December 2008
Education
University of Nebraska at Omaha 2007 — 2008
Master's degree, Management Information Systems, General
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor's degree, Electronics and Computer Engineering
Comverse October 1993 - Present
Kenan Systems 1993 - 2008
CSG Systems 2002 - 2005
Lucent Technologies / Kenan 1998 - 2002
Boston Mass December 1987 - October 1993
Coopers &Lybrand 1987 - 1993
Skills
Financial Reporting, Billing Systems, Revenue Recognition, Invoicing, Accounting, Consolidation, Financial Analysis, Forecasting, Business Analysis, Sarbanes-Oxley Act, Financial Modeling, US GAAP, Managerial Finance, Financial Accounting, Accounts Receivable, Account Reconciliation, General Ledger, Internal Controls, Fixed Assets, Variance Analysis, SEC filings, Finance, Cash Flow, Internal Audit
Education
Northeastern University 1984 — 1988
BA Accounting, Accounting
Northeastern University
Bachelor's degree, Accounting and Finance
Ab Initio April 2011 - Present
MIT Lincoln Laboratory August 2009 - September 2010
Vanu, Inc. 2008 - 2009
Upromise 2005 - 2008
CSG Systems 2000 - 2005
MIT September 2001 - August 2004
Dimensional Insight April 1999 - July 2000
Education
Massachusetts Institute of Technology
Sonoco Recycling January 2011 - Present
Sonoco October 2009 - March 2011
Sonoco December 2006 - June 2010
Sonoco November 2004 - December 2006
Sonoco May 2002 - December 2004
CSG Systems March 2002 - September 2002
Skills
Sustainability..., Lean Manufacturing, Continuous Improvement, Management, Strategic Sourcing, Process Improvement, Project Management, Packaging, Supply Chain, Supply Chain Management, Logistics, Purchasing, Sourcing, Flexo, Labels, Plastics, Corrugated
Education
Francis Marion University 2003 — 2006
MBA, Business Administration
University of South Carolina-Columbia 1997 — 2000
BS, Marketing and Operations Management
CBRE June 2012 - Present
Dell Perot Systems February 1997 - June 2012
Dell Services February 1997 - June 2012
CSG Systems August 1996 - February 1997
Yellow Transportation August 1995 - August 1996
Sprint March 1994 - August 1995
Citibank September 1990 - March 1994
Citibank May 1989 - August 1989
Citibank May 1988 - August 1988
Citibank May 1986 - August 1988
Skills
Disaster Recovery, ERP, PeopleSoft, Servers, Databases, Solution Architecture, Performance Tuning, Capacity Planning, Requirements Gathering, Integration, Data Center, AIX, Software Documentation, Oracle, Oracle E-Business Suite, Network Architecture, Infrastructure, ITIL, Business Analysis, Unix, Cloud Computing, SDLC, IT Service Management, Oracle RAC, Data Modeling, Requirements Analysis, Enterprise Architecture, IT Strategy, Hardware, Virtualization, PMP, High Availability
Education
Dakota State University 1986 — 1990
BBA
Dakota State University 1986 — 1990
BSINFS
CSG Systems April 2011 - Present
infoGroup July 2004 - March 2011
Tata Steel 1997 - 2000
Education
Indian Institute of Technology, Madras 1993 — 1997
First National Bank of Omaha February 2014 - Present
CSG Systems May 2008 - February 2014
Seim, Johnson, Sestak & Quist, LLP June 2003 - April 2008
KPMG October 2001 - May 2003
Skills
Commercial Banking, Commercial Lending, Financial Services, Banking, Accounting, Financial Reporting, Financial Analysis, CPA, Leadership, Internal Controls, Financial Accounting, Auditing, Sarbanes-Oxley Act, US GAAP, Financial Planning, Finance, Team Management
Education
Creighton University 1997 — 2001
BSBA, Accounting
Millard North High School
ACI Worldwide August 2013 - Present
Artech Information Systems April 2013 - August 2013
Seeking Employment March 2013 - August 2013
First Data Corporation January 2011 - March 2013
CSG Systems June 1996 - October 2010
infoUSA April 1995 - October 1997
ComEd 1990 - 1995
Commonwealth Edison 1990 - 1995
Iowa State University January 1989 - June 1990
Camp Wyoming June 1988 - August 1988
Skills
Solaris, Solaris Zones, Solaris LDOMs, Systems Administration, TCP/IP, Unix Shell Scripting, Live Upgrade, ZFS, Troubleshooting, Documentation, Computer Security, C, HTML, Microsoft Excel, Data Compression, NetApp Filers, Linux, NFS, FTP, ssh, Veritas Volume Manager, Solaris Volume Manager, AIX, Unix, System Administration, Java
Education
Metropolitan Community College 2012 — 2013
Individual Classes, Computer Science
Iowa State University 1984 — 1990
BS, Computer Science
CSG International August 2014 - Present
CSG International August 2011 - August 2014
CSG Systems November 2010 - August 2011
CSG International August 2009 - December 2010
CSG International October 2004 - August 2009
The Sports Authority September 2003 - October 2004
RE/MAX August 2002 - September 2003
Verado October 2000 - January 2002
ICG Communications April 1998 - October 2000
ICG Communications, Inc. March 1997 - April 1998
Skills
Active Directory, Software Documentation, Servers, Troubleshooting, SDLC, Security, Testing, Software Development, Networking, Operating Systems, Technical Support, Windows
Education
Metropolitan State University of Denver 1996 — 1996
Bachelor of Science, Computer Information Systems and Management Science
University of Northern Colorado 1991 — 1995
Bachelor of Science, Computer Information Systems and Management Science
Smart and Final 2011 - Present
UFCW & Employers Trust, LLC April 2010 - July 2011
Longs Drugs June 2003 - August 2009
Requisite Technology September 2000 - June 2003
CSG Systems September 1999 - September 2000
Kroger January 1984 - January 1999
Vail Resorts January 1983 - January 1984
Dillon Companies January 1981 - January 1983
Western Farm Insurance January 1978 - January 1981
Republic Steel January 1973 - January 1978
Skills
Vendor Management, Management, Start-ups, Integration, Security, Leadership, Data Warehousing, Disaster Recovery, Business Analysis, Business Intelligence, Process Improvement
Education
Kent State University
University of Colorado Boulder
Leo Burnett Interactive June 2014 - Present
One Night Band October 2009 - Present
Digitas March 2014 - June 2014
Discovery Channel March 2013 - March 2014
Arc Worldwide March 2012 - October 2012
ShopLocal July 2011 - March 2012
CSG Systems December 2010 - July 2011
ShopLocal June 2010 - March 2011
Roundarch 2008 - 2010
Netcaddy 1994 - 2001
Skills
ActionScript, Interaction Design, Information Architecture, User Experience, User Interface Design, jQuery, Mobile Applications, Flex, Agile Project Management, Cairngorm, MVC, PureMVC, MXML, Advanced CSS, AJAX, HTML5, XML, Lingo, Spring, Gaia, Facebook API, iis, Apache, Firebug, Fiddler, Flash Video, Flash Design, Macromedia Director, Photoshop, Illustrator, Fireworks, Digidesign Pro Tools, Logic Pro, Sound Forge, Professional Audio, After Effects, Premiere, Windows Media Encoder, HTML 5, jQuery Mobile, Flash, User Experience Design, Mobile Devices, User Interface, User-centered Design, Front-end, Creative Direction, Web Development, Dreamweaver, CSS
Education
Full Sail University 2005 — 2007
B.S., Digital Art & Design w/ Game Development Minor
Full Sail University 2000 — 2001
A.S., Digital Media
The Ohio State University 1995 — 1998
Computer Science
Embry-Riddle Aeronautical University 1994 — 1995
Engineering Physics
Tapestry Solutions, Inc. May 2015 - Present
Black & Veatch October 2011 - June 2015
Global Human Resources Contracting January 2004 - September 2011
Independent Consultant January 2002 - December 2003
Logica November 2000 - December 2001
Spotcast Communications April 2000 - October 2000
CSG Systems November 1997 - April 2000
Accenture September 1996 - November 1997
USMC 1988 - 1992
Skills
Employee Relations, Performance Management, Succession Planning, Human Resources, Strategic Planning, Leadership, Mergers, Customer Retention, Employee Training, HRIS, Workforce Planning, Talent Acquisition, Performance Appraisal, Policy, Management, Strategy, New Hire Orientations, Mergers & Acquisitions, HR Consulting, Personnel Management, Program Management, Temporary Placement
Education
Missouri State University
B.S., Human Resource Management
Missouri State University
Human Resource Management
Ambit Energy March 2009 - March 2014
Innotrac February 2007 - October 2008
5Star Bank August 2004 - February 2007
CSG Systems October 1999 - October 2002
OnePoint Communications 1997 - 1999
Skills
Call Centers, CRM, Program Management, Leadership, Management, Team Building, Telecommunications, Operations Management, Vendor Management, Customer Satisfaction, Training, Business Process..., Business Analysis, Call Center, Recruiting, Customer Service..., Account Management, Budgets, P&L Management, Coaching, Analysis, Problem Solving and..., Training and Development, Performance..., Continuous Process..., Rapid Leadership..., Customer Service, Customer Experience, KPI & Metrics..., Strategy, Start-ups, B2B, Process Improvement, Cross-functional Team..., Team Leadership, Strategic Planning, Employee Training
Education
Kennedy Western University 2006 — 2009
BS, Human Resouce Management, 3.84
CSG Systems September 1999 - Present
Service Data Corporation 1989 - 1999
ACI Worldwide February 1988 - February 1989
First Data Resources January 1983 - February 1988
Skills
SDLC, Requirements Analysis, Software Development, Business Analysis, Requirements Gathering, Agile Methodologies, Scaled Agile Framework..., Web Services, SQL, Software Project..., COBOL, Solution Architecture, Databases, Program Management, Integration
Education
Creighton University 1988 — 1990
MCSM, Computer Science Management
Wayne State College 1979 — 1982
BS, Business, Mathematics, Computer Science
CSG Systems March 2008 - Present
JP Morgan Chase October 2006 - July 2007
J&W Seligman May 1996 - October 2006
Skills
Business Analysis, Process Improvement, Risk Management, Customer Service, Business Process, Team Leadership
Education
New Jersey City University
Bachelor’s Degree, Business Management
Bank of America April 2009 - Present
Electronic Data Systems January 2004 - March 2009
CSG Systems August 2000 - December 2003
Electronic Data Systems October 1987 - January 2003
Education
Mississippi State University 1984 — 1987
BBA, Information Systems & Quantitative Analysis
Valmont Industries April 2012 - Present
CSG Systems April 1998 - April 2012
Community First Bankshares November 1996 - November 1997
Skills
Active Directory, System Administration, Windows Server, Troubleshooting, Integration, VMware, Disaster Recovery, Virtualization, SQL
Education
Creighton University 1989 — 1992
BSBA, Finance
CSG Systems March 1995 - Present
Skills
SOA, Agile Methodologies, Software Development, Enterprise Architecture, Solution Architecture
Education
Jawaharlal Nehru Technological University 1987 — 1991
B. Tech
CSG Systems November 2010 - Present
Qwest Communications January 2000 - January 2006
USWest Communications January 1997 - January 2000
BlackStone Consulting Group January 1995 - January 1997
University of Nebraska at Omaha January 1989 - January 1995
University of Nebraska at Omaha January 1987 - January 1989
U.S. Army Signal Corps January 1974 - January 1977
Skills
HP-UX, Solaris, Perl, SQL, Apache, Scripting, Oracle, Ksh, Troubleshooting, AIX, RHEL, Shell Scripting, Red Hat Linux, Unix, Sun, RedHat, System Administration
Education
University of Nebraska at Omaha 1985 — 1995
Computer Science, Geography
Metropolitan Community College 1979 — 1982
Associate, Electronic Technology
Metropolitan Community College 1979 — 1981
Associate of Science Degree, Electrical Technology
CSG International August 2014 - Present
CSG Systems August 2010 - August 2014
Dex Media July 1996 - September 2010
Skills
Agile Methodologies, Quality Center, User Acceptance Testing, System Testing, Test Automation, Test Planning, Scrum, Testing, Requirements Analysis, SDLC, SQL, Requirements Gathering, Business Analysis, HP Quality Center, Software Documentation
Education
University of Nebraska at Omaha 1994 — 1996
BS, Computers
Metropolitan Community College 1990 — 1994
AS, Libreral Arts, Commputer Programming
CSG International December 2013 - Present
CSG International August 2013 - December 2013
CSG Systems October 2005 - August 2013
Skills
Business Analysis, Process Improvement, Billing Systems, Customer Service, Team Leadership, Team Building, Troubleshooting, Requirements Analysis, Vendor Management
Education
Iowa State University 2001 — 2005
Bachelor's degree, Marketing
Sirius Computer Solutions December 2010 - Present
Cisco November 1998 - October 2009
Summa Four June 1995 - November 1998
CSG Systems March 1997 - March 1998
SWL Inc August 1990 - June 1995
United States Navy March 1969 - June 1990
Skills
Troubleshooting, Cisco Technologies, Switches, WAN, VoIP, Routers, Telecommunications, Networking, QoS, Managed Services
Education
National University 1991 — 1994
BS, Computer Science
TD Ameritrade November 2010 - Present
iJET International October 2009 - February 2011
CSG Systems November 2007 - December 2009
Union Pacific Railroad June 2005 - November 2007
Capital One April 2004 - June 2005
Convergys June 2001 - February 2004
Education
New Jersey Institute of Technology 2000 — 2001
Masters, Computer Science
NBKRIST
Twitter March 2014 - Present
Location Labs December 2010 - February 2014
Google November 2005 - November 2010
Google June 2005 - August 2005
Microsoft June 2004 - August 2004
CSG Systems June 2003 - August 2003
Skills
Python, Software Development, Algorithms, Software Engineering, C++, Distributed Systems, Java
Education
Massachusetts Institute of Technology 2001 — 2005
BS, Mathematics
Massachusetts Institute of Technology 2001 — 2005
BS, Computer Science and Electrical Engineering
CDHS - State of Colorado October 2002 - Present
CSG Systems August 2000 - August 2002
Skills
Eternal student, SQL, Beekeeping, Organic Gardening, Environmental Policy, Environmental Awareness, Accounting, Customer Satisfaction, Computer Software..., Cultural Diversity, Foreign Languages
Education
University of Colorado at Denver 2010 — 2013
Master's Degree, Public Administration, 3.75
University of Colorado Denver 1993 — 1995
Master's Degree, Information Systems, 3.75
Metropolitan State College of Denver 1984 — 1987
Bachelor's Degree, Accounting, 3.75
Booz Allen Hamilton January 2015 - Present
ManTech February 2014 - January 2015
Booz Allen Hamilton November 2007 - February 2014
PricewaterhouseCoopers October 2004 - September 2007
Booz Allen Hamilton June 2003 - September 2004
CSG Systems May 2002 - August 2002
Verizon May 2000 - August 2000
Education
George Mason University 2008 — 2012
Master of Science (M.S.)
Virginia Polytechnic Institute and State University 1999 — 2003
Bachelor of Science (B.S.)
Trifecta Technologies December 2014 - Present
SunGard Availability Services June 2011 - Present
Comverse June 2007 - June 2011
CSG Systems April 2004 - June 2007
Alcatel-Lucent March 2000 - March 2004
Kenan Systems June 1998 - February 2000
Skills
Solution Architecture, Telecommunications..., Unix, Unix Shell Scripting, Integration, PL/SQL, Shell Scripting, Oracle, Agile Methodologies, Requirements Analysis, Telecommunications, SQL, SOA, Software Project..., Pre-sales
Education
University of Colorado at Denver 1992 — 1993
Computer Science
Lehigh University 1984 — 1987
Computer Science
Parkland Hospital November 2014 - Present
Parkland Hospital 2014 - 2014
CSG Systems November 2008 - July 2013
Murphy Browns LLC June 1995 - May 2008
US Navy October 1989 - October 1993
Skills
Management, Inventory Management, Site Management, Train the Trainer, Department Budgeting, Contractor Liaison, Industrial Safety, ventilation systems, procuring contractor..., Facilities Management, Facility Inspections, Facility Assessment, Facility Reports, Facility Access, Employee Onboarding, Work Orders, Contract Negotiation, Communication, Supervisory Skills, Critical Systems, Equipment Installation..., Facility Security, Access Card Management, Data Center Critical..., Basic Wiring, Vendor Management, Preventive and..., Security, Business Analysis, Process Improvement, Account Management, Operations Management, Project Management, Leadership
Education
Sampson Community College 2003 — 2004
Industrial Systems Technology
James Sprunt Community College 1994 — 1995
Associates of Science, Swine Management Technology
North Duplin High 1985 — 1989
High School Diploma, High School Diploma
CSG Systems 1998 - Present
Modis Solutions June 1992 - March 1998
Aquila March 1981 - May 1992
Skills
COBOL, IBM Assembler, CICS, Syncsort, IBM Utilities, JCL, TSO, VSAM, IBM Mainframe, DB2, Mainframe, XML, NetBeans, Java, Roscoe, HTML
Education
University of Nebraska at Kearney
Bachelor's degree, Computer Science & Math, B+
Iowa State University
CSG Systems 1994 - 2012
The Home Depot 1992 - 1994
Skills
UNIX AIX and Sun Shell..., Oracle SQL PL/SQL..., C# .net, Microsoft SQL Server, Database performance..., COBOLII, TSO/ISPF Dialog Manager, CLIST, Rexx, OS JCL
Education
Indian Hills Community College 1986 — 1987
Associate of Applied Sciences, Computer Software Engineering
CSG Systems February 2010 - Present
CSG International 2010 - Present
Rosselot's Remodeling and Construction 1989 - 2009
Skills
Product Management, Telecommunications, Integration
Education
Santa Fe Community College 1974 — 1975
Florida State University 1971 — 1973
Communications/Psychology
Florida Construction School
State of Florida Certified General Contractor
Cardinal Health May 2010 - Present
CSG Systems April 2002 - October 2009
First Data Corporation March 1987 - March 2001
Education
Iowa Western Community College 1985 — 1987
Associate's degree, Electrical, Electronics and Communications Engineering
Lewis Central 1971 — 1983
High School Diploma, Basic