Davox Company
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Davox Employees
Employee
Years
Job
Industry
Robert Zuckman Robert Zuckman's Davox Experience 1994 - 1999
Job Director, Client Advisory at Bluewolf / Salesforce.com Certified
Industry Management Consulting
Experience
Bluewolf February 2013 - Present
ZX Coach Consulting, LLC July 2009 - February 2013
Billback Systems February 2008 - July 2009
LexisNexis May 2006 - February 2008
Zenergy Interactive October 2001 - June 2006
The Hunter Group/Cedar 1999 - 2001
Computer Associates 1999 - 2000
Davox 1994 - 1999
GTE/ATT July 1988 - February 1994
Skills
Negotiation, Coaching, Professional Services, Channel, Sales Process, Sales Management, New Business Development, Solution Selling, Business Strategy, SaaS, Marketing Strategy, Strategic Planning, Product Management, Team Building, Start-ups, Lead Generation, Business Development, Strategic Partnerships, Enterprise Software, Cloud Computing, CRM, Sales, Salesforce.com, Team Leadership, Strategic Consulting, Executive Management, Consultative Selling, Key Account Management, Account Management, Contract Negotiation, Consulting, Hiring, Creative Development, Customer Relations, P&L Management, B2B, Channel Management, Business Planning, Product Development, Team Management, Direct Sales, Business Management, Change Management, Contract Negotiations, Marketing Management, Strategy Development, Business Intelligence, Mentoring, Positioning, Telecommunications
Education
Henry Clay High School
Indiana University
BS
Bluewolf February 2013 - Present
ZX Coach Consulting, LLC July 2009 - February 2013
Billback Systems February 2008 - July 2009
LexisNexis May 2006 - February 2008
Zenergy Interactive October 2001 - June 2006
The Hunter Group/Cedar 1999 - 2001
Computer Associates 1999 - 2000
Davox 1994 - 1999
GTE/ATT July 1988 - February 1994
Skills
Negotiation, Coaching, Professional Services, Channel, Sales Process, Sales Management, New Business Development, Solution Selling, Business Strategy, SaaS, Marketing Strategy, Strategic Planning, Product Management, Team Building, Start-ups, Lead Generation, Business Development, Strategic Partnerships, Enterprise Software, Cloud Computing, CRM, Sales, Salesforce.com, Team Leadership, Strategic Consulting, Executive Management, Consultative Selling, Key Account Management, Account Management, Contract Negotiation, Consulting, Hiring, Creative Development, Customer Relations, P&L Management, B2B, Channel Management, Business Planning, Product Development, Team Management, Direct Sales, Business Management, Change Management, Contract Negotiations, Marketing Management, Strategy Development, Business Intelligence, Mentoring, Positioning, Telecommunications
Education
Henry Clay High School
Indiana University
BS
Jack White's Davox Experience 1995 - 1998
Job Network Engineer
Industry Information Technology and Services
Experience
SeaChange International 2005 - 2014
Qualxserv 1999 - 2005
CMGI 1998 - 1999
Davox 1995 - 1998
GE Capital 1989 - 1995
Skills
Telecommunications, IPTV, TCP/IP, IP, Unified Communications, Integration, Broadband, Computer Network..., VoIP, Switches, Mobile Devices, Network Architecture, Routers, LAN-WAN, Linux, Troubleshooting, Network Design, Wireless, SIP, Network Engineering, Cisco Technologies, Call Center, Video, SQL, VOD, Cellular Communications, Call Center Development, Call Center..., MPLS Networking, Windows Server, Windows 7, Cloud Computing, Telecommunications..., Servers, VPN, WAN, Network Administration, Active Directory, Networking, Virtualization, Hardware, DNS, Software Installation, Routing, Ethernet, Operating Systems, Technical Support, Video Conferencing, Digital TV, Computer Hardware
Education
Boston University
Boston University, Information Technology
Westford Academy
SeaChange International 2005 - 2014
Qualxserv 1999 - 2005
CMGI 1998 - 1999
Davox 1995 - 1998
GE Capital 1989 - 1995
Skills
Telecommunications, IPTV, TCP/IP, IP, Unified Communications, Integration, Broadband, Computer Network..., VoIP, Switches, Mobile Devices, Network Architecture, Routers, LAN-WAN, Linux, Troubleshooting, Network Design, Wireless, SIP, Network Engineering, Cisco Technologies, Call Center, Video, SQL, VOD, Cellular Communications, Call Center Development, Call Center..., MPLS Networking, Windows Server, Windows 7, Cloud Computing, Telecommunications..., Servers, VPN, WAN, Network Administration, Active Directory, Networking, Virtualization, Hardware, DNS, Software Installation, Routing, Ethernet, Operating Systems, Technical Support, Video Conferencing, Digital TV, Computer Hardware
Education
Boston University
Boston University, Information Technology
Westford Academy
Paul Rich's Davox Experience January 1996 - December 1998
Job Believer in all things CLOUD – Guiding companies towards more profitable operations with innovation and agility
Industry Computer Software
Experience
inContact January 2013 - Present
Mattersight Corporation August 2011 - January 2013
Salesforce.com July 2010 - August 2011
Aspect Software February 2008 - July 2010
Verint Systems - Witness Actionable Solutions June 2004 - 2008
Performix Technologies January 2002 - May 2004
Witness Systems January 1999 - December 2001
Davox January 1996 - December 1998
Nexus Integrated Services January 1990 - September 1995
Sytron Corporation January 1987 - January 1990
Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing
Education
Massachusetts Maritime Academy 1976 — 1980
BSME, Engineering
inContact January 2013 - Present
Mattersight Corporation August 2011 - January 2013
Salesforce.com July 2010 - August 2011
Aspect Software February 2008 - July 2010
Verint Systems - Witness Actionable Solutions June 2004 - 2008
Performix Technologies January 2002 - May 2004
Witness Systems January 1999 - December 2001
Davox January 1996 - December 1998
Nexus Integrated Services January 1990 - September 1995
Sytron Corporation January 1987 - January 1990
Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing
Education
Massachusetts Maritime Academy 1976 — 1980
BSME, Engineering
Tracy Joyce Tracy Joyce's Davox Experience October 2001 - May 2002
Job Cashier "Accounts Recievable"
Industry Hospital & Health Care
Experience
Saints Medical Center April 2007 - Present
Washington Savings Bank April 2003 - April 2007
Davox October 2001 - May 2002
Skills
Meditech, Hospitals, Medical Billing, Healthcare, Microsoft Office, Microsoft Money, Banking, Customer Service, Problem Solving, Organized
Education
Greater Lowell Technical School
High School Diploma, Micro computer applications
Middlesex Community College
Associate's degree, Buisness Administration
Saints Medical Center April 2007 - Present
Washington Savings Bank April 2003 - April 2007
Davox October 2001 - May 2002
Skills
Meditech, Hospitals, Medical Billing, Healthcare, Microsoft Office, Microsoft Money, Banking, Customer Service, Problem Solving, Organized
Education
Greater Lowell Technical School
High School Diploma, Micro computer applications
Middlesex Community College
Associate's degree, Buisness Administration
Jack Obrey Jack Obrey's Davox Experience 1996 - 1998
Job LifeLineResponse New Market Development
Industry Computer Software
Experience
LifeLine Response November 2014 - Present
Five9 May 2014 - February 2015
Evisions Inc. May 2012 - May 2014
ICM 2006 - 2012
SBFS 2001 - 2006
Delano Technologies February 2001 - July 2001
AVT 1999 - 2001
Davox 1996 - 1998
IBM/ROLM/Siemens 1992 - 1997
Skills
Sales, Enterprise Software, Solution Selling, SaaS, Direct Sales, Project Management, National Accounts, Account Management, Strategic Partnerships, New Business Development, Salesforce.com, Cloud Computing, Selling, Business Intelligence, Start-ups, Channel Partners, Unified Communications, Professional Services, CRM, Networking, Leadership, Analytics, Management, Lead Generation, Business Development
Education
University of California, Irvine
Bachelor's Degree, Psychology
University of California, Irvine
Psychology
LifeLine Response November 2014 - Present
Five9 May 2014 - February 2015
Evisions Inc. May 2012 - May 2014
ICM 2006 - 2012
SBFS 2001 - 2006
Delano Technologies February 2001 - July 2001
AVT 1999 - 2001
Davox 1996 - 1998
IBM/ROLM/Siemens 1992 - 1997
Skills
Sales, Enterprise Software, Solution Selling, SaaS, Direct Sales, Project Management, National Accounts, Account Management, Strategic Partnerships, New Business Development, Salesforce.com, Cloud Computing, Selling, Business Intelligence, Start-ups, Channel Partners, Unified Communications, Professional Services, CRM, Networking, Leadership, Analytics, Management, Lead Generation, Business Development
Education
University of California, Irvine
Bachelor's Degree, Psychology
University of California, Irvine
Psychology
Craig Hackett Craig Hackett's Davox Experience 1994 - 2000
Job Software Quality Assurance Engineer at Philips Healthcare
Industry Computer Software
Experience
Philips Healthcare October 2013 - Present
Philips April 2013 - Present
Fluidnet April 2012 - March 2013
AGMednet Inc. 2008 - May 2012
Maptech, Inc. 2004 - 2008
Message Secure Corporation 2003 - 2005
Spectel Inc 2001 - 2002
Nortel Networks 2000 - 2001
Davox 1994 - 2000
Skills
Unix, SQL, Agile Methodologies, Linux, TCP/IP, VPN, Software Quality..., Cross-functional Team..., Quality Assurance, Troubleshooting, Firewalls, Windows, Solaris, Test Automation, Test Planning, Computer Hardware, Servers, Java, Cloud Computing, Testing, Perl, Software Documentation, VMware, Scrum, Software Development, Virtualization
Education
Plymouth State University 1990 — 1994
BA, Information Systems
Bishop Guertin High School 1986 — 1990
New Horizons
Philips Healthcare October 2013 - Present
Philips April 2013 - Present
Fluidnet April 2012 - March 2013
AGMednet Inc. 2008 - May 2012
Maptech, Inc. 2004 - 2008
Message Secure Corporation 2003 - 2005
Spectel Inc 2001 - 2002
Nortel Networks 2000 - 2001
Davox 1994 - 2000
Skills
Unix, SQL, Agile Methodologies, Linux, TCP/IP, VPN, Software Quality..., Cross-functional Team..., Quality Assurance, Troubleshooting, Firewalls, Windows, Solaris, Test Automation, Test Planning, Computer Hardware, Servers, Java, Cloud Computing, Testing, Perl, Software Documentation, VMware, Scrum, Software Development, Virtualization
Education
Plymouth State University 1990 — 1994
BA, Information Systems
Bishop Guertin High School 1986 — 1990
New Horizons
Bill Busiek's Davox Experience January 1999 - January 2000
Job Licensed Real Estate Agent at Boston City Properties
Industry Computer Software
Experience
Boston City Properties April 2014 - Present
HopeRun Technology Corporation May 2013 - April 2014
Hirease Inc. November 2012 - May 2013
FICO December 2009 - May 2011
Clinivation September 2008 - November 2009
Data Quick / MindBox August 2000 - June 2008
diCarta January 2000 - August 2000
Davox January 1999 - January 2000
Bull January 1998 - January 1999
Brightware, Inc. 1995 - 1998
Skills
Sales, CRM, Start-ups, Pricing, Marketing, Strategy, Sales Process, Selling, Management, Marketing Strategy, Enterprise Software, Sales Operations, E-commerce, Professional Services, Negotiation, Account Management, SaaS, Software Development, Pre-sales, Telecommunications, Process Improvement, Product Development, Strategic Partnerships, Solution Selling, Salesforce.com, Project Management, Product Management, Forecasting, Consulting, Product Marketing, Business Intelligence, Cloud Computing, Business Development, Lead Generation, Analytics, Business Analysis, Go-to-market Strategy, Competitive Analysis, Direct Sales, Business Alliances
Education
Harvard University
Taking a few courses for fun, Philosophy, Environmental Ecology
Babson College
M.B.A; B.S, Marketing and Finance; Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Marketing and Finance
University of Tennessee-Knoxville
Boston City Properties April 2014 - Present
HopeRun Technology Corporation May 2013 - April 2014
Hirease Inc. November 2012 - May 2013
FICO December 2009 - May 2011
Clinivation September 2008 - November 2009
Data Quick / MindBox August 2000 - June 2008
diCarta January 2000 - August 2000
Davox January 1999 - January 2000
Bull January 1998 - January 1999
Brightware, Inc. 1995 - 1998
Skills
Sales, CRM, Start-ups, Pricing, Marketing, Strategy, Sales Process, Selling, Management, Marketing Strategy, Enterprise Software, Sales Operations, E-commerce, Professional Services, Negotiation, Account Management, SaaS, Software Development, Pre-sales, Telecommunications, Process Improvement, Product Development, Strategic Partnerships, Solution Selling, Salesforce.com, Project Management, Product Management, Forecasting, Consulting, Product Marketing, Business Intelligence, Cloud Computing, Business Development, Lead Generation, Analytics, Business Analysis, Go-to-market Strategy, Competitive Analysis, Direct Sales, Business Alliances
Education
Harvard University
Taking a few courses for fun, Philosophy, Environmental Ecology
Babson College
M.B.A; B.S, Marketing and Finance; Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Marketing and Finance
University of Tennessee-Knoxville
Michael Vaillancourt's Davox Experience 1999 - 2003
Job Regional Principal Manager at Aspect Software Inc.
Industry Computer Software
Experience
Aspect Software Inc. August 1999 - Present
Concerto 2002 - 2004
Davox 1999 - 2003
Bizfon February 1997 - August 1999
digital April 1982 - May 1998
Skills
Professional Services, CRM, Contact Centers, IVR, Management, ACD, Call Centers, Enterprise Software, Call Center, Unified Communications, Program Management, CTI, Telephony, SaaS, Telecommunications, Pre-sales, Project Management, Team Building, Workforce Management, Sales, Business Development, VoIP, Avaya, Vendor Management, Start-ups, Product Management, Cloud Computing, SIP, Troubleshooting, Go-to-market Strategy, System Deployment, ERP, Managed Services, Wireless, Integration, Outsourcing, Solution Architecture, Lead Generation, Service Delivery, Sales Engineering, Data Center, Channel Partners, Customer Experience, Mobile Devices, IP, Salesforce.com, Disaster Risk Reduction, Disaster Recovery, Professional Services..., Avaya Technologies
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 1998
Advanced Networking - Masters Program, Masters Program - Networks
Babson College 1989 — 1992
Advanced Network Training
New Hampshire Trade Institute 1980 — 1982
Certified - Electronics Technician, Certified - Electronics Technician, Associates Degree
Aspect Software Inc. August 1999 - Present
Concerto 2002 - 2004
Davox 1999 - 2003
Bizfon February 1997 - August 1999
digital April 1982 - May 1998
Skills
Professional Services, CRM, Contact Centers, IVR, Management, ACD, Call Centers, Enterprise Software, Call Center, Unified Communications, Program Management, CTI, Telephony, SaaS, Telecommunications, Pre-sales, Project Management, Team Building, Workforce Management, Sales, Business Development, VoIP, Avaya, Vendor Management, Start-ups, Product Management, Cloud Computing, SIP, Troubleshooting, Go-to-market Strategy, System Deployment, ERP, Managed Services, Wireless, Integration, Outsourcing, Solution Architecture, Lead Generation, Service Delivery, Sales Engineering, Data Center, Channel Partners, Customer Experience, Mobile Devices, IP, Salesforce.com, Disaster Risk Reduction, Disaster Recovery, Professional Services..., Avaya Technologies
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 1998
Advanced Networking - Masters Program, Masters Program - Networks
Babson College 1989 — 1992
Advanced Network Training
New Hampshire Trade Institute 1980 — 1982
Certified - Electronics Technician, Certified - Electronics Technician, Associates Degree
Ken Cyr's Davox Experience 1997 - 1999
Job Technical Support Specialist at Azara Healthcare
Industry Information Technology and Services
Experience
Azara Healthcare October 2014 - Present
Objective Logistics February 2014 - October 2014
ClickSoftware January 2013 - February 2014
Awareness, Inc October 2011 - December 2012
Loftware August 2008 - October 2011
Inforonics November 2005 - June 2008
Philips 2003 - 2005
Politzer and Haney 2001 - 2002
Rational Software 1999 - 2001
Davox 1997 - 1999
Skills
SaaS, XML, SQL, Agile Methodologies, Scrum, VMware, Technical Support, Servers, Management, Enterprise Software, Integration, Microsoft SQL Server, Databases, Software Development, Cloud Computing, Virtualization
Education
Bentley University 1995 — 1997
BS, Accounting
Azara Healthcare October 2014 - Present
Objective Logistics February 2014 - October 2014
ClickSoftware January 2013 - February 2014
Awareness, Inc October 2011 - December 2012
Loftware August 2008 - October 2011
Inforonics November 2005 - June 2008
Philips 2003 - 2005
Politzer and Haney 2001 - 2002
Rational Software 1999 - 2001
Davox 1997 - 1999
Skills
SaaS, XML, SQL, Agile Methodologies, Scrum, VMware, Technical Support, Servers, Management, Enterprise Software, Integration, Microsoft SQL Server, Databases, Software Development, Cloud Computing, Virtualization
Education
Bentley University 1995 — 1997
BS, Accounting
Eric Blohm Eric Blohm's Davox Experience 1998 - 2000
Job
Industry Telecommunications
Experience
Genesys April 2000 - Present
Davox 1998 - 2000
Siemens 1989 - 1998
IBM January 1987 - January 1989
Skills
Team Leadership, Genesys, CTI, IVR, SIP, Unified Communications, ACD, Contact Centers, VoIP, Sales Engineering, Telephony, SaaS, Telecommunications, Enterprise Software, Cloud Computing, Call Center, Disaster Recovery, Cisco Technologies, Pre-sales, Customer Experience, Call Centers, Workforce Management, IP, Managed Services, Avaya, Professional Services, Solution Architecture, SIP Trunking, Solution Selling, Integration, Routing, Hosted Services, Call Logging, MPLS, Go-to-market Strategy, Wireless, Data Center, Call Routing, System Deployment, QoS, Speech Recognition, Avaya Technologies
Education
The University of Dallas 1996 — 2000
MBA, Telecommunications Management
State University of New York at Albany
BA, Economics
Genesys April 2000 - Present
Davox 1998 - 2000
Siemens 1989 - 1998
IBM January 1987 - January 1989
Skills
Team Leadership, Genesys, CTI, IVR, SIP, Unified Communications, ACD, Contact Centers, VoIP, Sales Engineering, Telephony, SaaS, Telecommunications, Enterprise Software, Cloud Computing, Call Center, Disaster Recovery, Cisco Technologies, Pre-sales, Customer Experience, Call Centers, Workforce Management, IP, Managed Services, Avaya, Professional Services, Solution Architecture, SIP Trunking, Solution Selling, Integration, Routing, Hosted Services, Call Logging, MPLS, Go-to-market Strategy, Wireless, Data Center, Call Routing, System Deployment, QoS, Speech Recognition, Avaya Technologies
Education
The University of Dallas 1996 — 2000
MBA, Telecommunications Management
State University of New York at Albany
BA, Economics
Jonathan Maher Ph.D. Jonathan Maher Ph.D.'s Davox Experience September 2000 - September 2001
Job ACE Engineering Practitioner Candidate at United Technologies Aero Spece, ISR Systems
Industry Mechanical or Industrial Engineering
Experience
UTC Aerospace Systems, ISR Westford, MA September 2011 - Present
Altran Solutions September 2008 - September 2011
DocMaher Trading LLC January 2000 - February 2010
Prometheus Business and Product Development Consultants September 2001 - September 2008
Davox September 2000 - September 2001
PL Porter 2000 - 2000
AMERICAN SCIENCE AND ENGINEERING October 1998 - December 1999
SYNKINETICS CORPORATION September 1997 - September 1998
Waters March 1992 - September 1997
ADCOLE 1988 - 1992
Skills
Engineering Management, Aerospace, Business Development, Cross-functional Team..., Engineering, Management, Product Development, Program Management, Start-ups, Strategy, Testing, R
Education
D'Amore-McKim School of Business at Northeastern University 1995 — 1997
MBA, High Tech Management
Northeastern University
Ph. D., Engineering Mechanics
UTC Aerospace Systems, ISR Westford, MA September 2011 - Present
Altran Solutions September 2008 - September 2011
DocMaher Trading LLC January 2000 - February 2010
Prometheus Business and Product Development Consultants September 2001 - September 2008
Davox September 2000 - September 2001
PL Porter 2000 - 2000
AMERICAN SCIENCE AND ENGINEERING October 1998 - December 1999
SYNKINETICS CORPORATION September 1997 - September 1998
Waters March 1992 - September 1997
ADCOLE 1988 - 1992
Skills
Engineering Management, Aerospace, Business Development, Cross-functional Team..., Engineering, Management, Product Development, Program Management, Start-ups, Strategy, Testing, R
Education
D'Amore-McKim School of Business at Northeastern University 1995 — 1997
MBA, High Tech Management
Northeastern University
Ph. D., Engineering Mechanics
Michael Vrotsos Michael Vrotsos's Davox Experience 2000 - 2001
Job HR Business System Consultant
Industry Hospital & Health Care
Experience
Biogen June 2015 - Present
Infor February 2015 - June 2015
Boston Children's Hospital July 2014 - August 2014
Ellucian August 2013 - December 2013
Fresenius Medical Care January 2004 - June 2013
City of Cambridge 2003 - 2004
RHI Management International 2001 - 2003
Davox 2000 - 2001
PEOPLESOFT Corporation 1997 - 2000
Skills
PeopleSoft, Payroll, Human Resources, Employee Benefits, Oracle, HRIS, Software Documentation, Access, PeopleTools, Applicant Tracking..., Vendor Management, Benefits Administration, Integration, ADP Payroll, Crystal Reports, Kronos, Taleo, Onboarding, FMLA, Technical Recruiting, Talent Acquisition, Recruiting, Business Analysis, Business Process, SQR, Unix, SDLC, Deferred Compensation, Program Management, Interviews, Microsoft Excel, Databases, New Hire Orientations, Troubleshooting, Visio, Talent Management, Employee Relations, SharePoint, College Recruiting, Personnel Management, Performance Management, Compensation & Benefit, Temporary Placement, Workforce Planning, Excel, Benefits, Consulting
Education
Clark University 1995 — 1996
Certificate, Client/Server Development Program
Washington University in St. Louis 1981 — 1986
Bachelor of Arts, International Development/French
Biogen June 2015 - Present
Infor February 2015 - June 2015
Boston Children's Hospital July 2014 - August 2014
Ellucian August 2013 - December 2013
Fresenius Medical Care January 2004 - June 2013
City of Cambridge 2003 - 2004
RHI Management International 2001 - 2003
Davox 2000 - 2001
PEOPLESOFT Corporation 1997 - 2000
Skills
PeopleSoft, Payroll, Human Resources, Employee Benefits, Oracle, HRIS, Software Documentation, Access, PeopleTools, Applicant Tracking..., Vendor Management, Benefits Administration, Integration, ADP Payroll, Crystal Reports, Kronos, Taleo, Onboarding, FMLA, Technical Recruiting, Talent Acquisition, Recruiting, Business Analysis, Business Process, SQR, Unix, SDLC, Deferred Compensation, Program Management, Interviews, Microsoft Excel, Databases, New Hire Orientations, Troubleshooting, Visio, Talent Management, Employee Relations, SharePoint, College Recruiting, Personnel Management, Performance Management, Compensation & Benefit, Temporary Placement, Workforce Planning, Excel, Benefits, Consulting
Education
Clark University 1995 — 1996
Certificate, Client/Server Development Program
Washington University in St. Louis 1981 — 1986
Bachelor of Arts, International Development/French
Sheila Briggs's Davox Experience 2000 - 2001
Job Supervisor, Diagnostic Sales Support
Industry Medical Devices
Experience
Hologic June 2012 - Present
Spencer Technologies July 2008 - November 2009
Bose Corporation 2003 - 2008
Bose Corporation October 2003 - October 2004
Davox 2000 - 2001
Compaq March 1999 - February 2000
NEC/Packard Bell August 1992 - December 1998
Skills
Visio, Outlook, FrontPage, Access, Microsoft Excel, SAP, PowerPoint, Microsoft Word, Projects, Siebel, Photoshop, GoLive, Lean Management, Lean Fundamentals, Oracle Applications, Sales Operations, Training, Engineering..., Sales Contracts, Oracle Agile, Customer Service, Salesforce.com, Process Improvement, CRM, Cross-functional Team...
Education
Mount Wachusett Community College 2001 — 2002
Certification, Webmaster
Emmanuel College
Business Administration
Hologic June 2012 - Present
Spencer Technologies July 2008 - November 2009
Bose Corporation 2003 - 2008
Bose Corporation October 2003 - October 2004
Davox 2000 - 2001
Compaq March 1999 - February 2000
NEC/Packard Bell August 1992 - December 1998
Skills
Visio, Outlook, FrontPage, Access, Microsoft Excel, SAP, PowerPoint, Microsoft Word, Projects, Siebel, Photoshop, GoLive, Lean Management, Lean Fundamentals, Oracle Applications, Sales Operations, Training, Engineering..., Sales Contracts, Oracle Agile, Customer Service, Salesforce.com, Process Improvement, CRM, Cross-functional Team...
Education
Mount Wachusett Community College 2001 — 2002
Certification, Webmaster
Emmanuel College
Business Administration
Terry Meehan Terry Meehan's Davox Experience 1986 - 1995
Job Sales Executive at Dynatrace
Industry Internet
Experience
Dynatrace June 2011 - Present
SilverBullet Marketing August 2008 - July 2011
eChalk, Inc. July 2006 - June 2008
Gomez, Inc. January 2004 - June 2005
Netopia January 2000 - November 2002
Dictaphone 1997 - 2000
EIS 1995 - 1997
Davox 1986 - 1995
Information Products Inc. 1984 - 1986
Skills
Solution Selling, Lead Generation, SaaS, Enterprise Software
Education
Muhlenberg College 1979 — 1983
BA, Economics
Dynatrace June 2011 - Present
SilverBullet Marketing August 2008 - July 2011
eChalk, Inc. July 2006 - June 2008
Gomez, Inc. January 2004 - June 2005
Netopia January 2000 - November 2002
Dictaphone 1997 - 2000
EIS 1995 - 1997
Davox 1986 - 1995
Information Products Inc. 1984 - 1986
Skills
Solution Selling, Lead Generation, SaaS, Enterprise Software
Education
Muhlenberg College 1979 — 1983
BA, Economics
Glenn Doherty's Davox Experience January 1991 - October 1994
Job
Industry Telecommunications
Experience
Oracle September 2015 - Present
Interactive Intelligence June 2012 - September 2015
Calabrio, Inc August 2011 - May 2012
Verint Systems February 2007 - July 2011
Inter-Tel January 2004 - February 2007
Walnut Associates April 2001 - January 2004
Speechworks June 2000 - April 2001
HTI Voice Solutions October 1994 - June 2000
Davox January 1991 - October 1994
Skills
Contact Centers, B2B, Analytics, Voice of the Customer, Market Planning, Solution Selling, Unified Communications, SaaS, Call Center, Channel, Enterprise Software, VoIP, Workforce Management, Salesforce.com, Telephony, IVR, Telecommunications, Direct Sales, Managed Services, Account Management, Cloud Computing, New Business Development, Sales, Customer Experience, Sales Operations, Strategy, Start-ups, Sales Management, Leadership, Channel Partners, Avaya, Call Centers, Lead Generation, Sales Process, Management, Customer Retention, Integration, Professional Services, Go-to-market Strategy, Customer Satisfaction, Product Management, SIP, CRM, CTI, Pre-sales, Selling, Demand Generation, Partner Management, Software Industry, Business Alliances
Education
Gettysburg College 1986 — 1990
BS
Oracle September 2015 - Present
Interactive Intelligence June 2012 - September 2015
Calabrio, Inc August 2011 - May 2012
Verint Systems February 2007 - July 2011
Inter-Tel January 2004 - February 2007
Walnut Associates April 2001 - January 2004
Speechworks June 2000 - April 2001
HTI Voice Solutions October 1994 - June 2000
Davox January 1991 - October 1994
Skills
Contact Centers, B2B, Analytics, Voice of the Customer, Market Planning, Solution Selling, Unified Communications, SaaS, Call Center, Channel, Enterprise Software, VoIP, Workforce Management, Salesforce.com, Telephony, IVR, Telecommunications, Direct Sales, Managed Services, Account Management, Cloud Computing, New Business Development, Sales, Customer Experience, Sales Operations, Strategy, Start-ups, Sales Management, Leadership, Channel Partners, Avaya, Call Centers, Lead Generation, Sales Process, Management, Customer Retention, Integration, Professional Services, Go-to-market Strategy, Customer Satisfaction, Product Management, SIP, CRM, CTI, Pre-sales, Selling, Demand Generation, Partner Management, Software Industry, Business Alliances
Education
Gettysburg College 1986 — 1990
BS
Marcus Scott, Esq.,LLM's Davox Experience 1999 - 2002
Job IP Attorney Specializing in Information Technology Law
Industry Law Practice
Experience
ScottCollins, LLP April 2015 - Present
EMC August 2014 - January 2015
Demandware August 2013 - October 2013
Motorola Mobility February 2008 - August 2013
Kana Software Corporation June 2007 - December 2007
Enterasys Inc February 2007 - June 2007
Pactolus Software Comunication January 2006 - February 2007
Biogen-Idec and Pfizer, Inc January 2004 - August 2005
NetApp April 2003 - February 2004
Davox 1999 - 2002
Skills
Technical Support, Delivering Technical..., SnagIt, Technical Writing, FrameMaker, Telecommunications, Captivate, Technical Training, Software Documentation, Technical Documentation, Project Management, VoIP, Instructor-led Training, Hands-on Training, RoboHelp, Cloud Computing, Windows, Enterprise Software, Technical Communication, Instructional Design, Online Help, Visio, Intellectual Property, Media, Legal Writing, Research, Strategic Planning, Program Management, Cross-functional Team..., E-Learning, Troubleshooting, Blended Learning, Analysis, Editing, Adobe Acrobat, Manuals, Needs Analysis, Business Process, Content Development, Consulting, Employee Training, Document Management, Content Management, Information Design, Information Architecture, Dreamweaver, Mobile Devices, Networking, Proposal Writing, SharePoint
Education
Suffolk University Law School 2013 — 2015
LLM Global Technology, Information Technology Law
Massachusetts School of Law 2007 — 2010
JD, Intellectual Property, Media and Information Law
Northwestern State University 2002 — 2005
M.ED, Educational Technology/Instructional Design
Northwestern State University 1992 — 1997
BGS, English
ScottCollins, LLP April 2015 - Present
EMC August 2014 - January 2015
Demandware August 2013 - October 2013
Motorola Mobility February 2008 - August 2013
Kana Software Corporation June 2007 - December 2007
Enterasys Inc February 2007 - June 2007
Pactolus Software Comunication January 2006 - February 2007
Biogen-Idec and Pfizer, Inc January 2004 - August 2005
NetApp April 2003 - February 2004
Davox 1999 - 2002
Skills
Technical Support, Delivering Technical..., SnagIt, Technical Writing, FrameMaker, Telecommunications, Captivate, Technical Training, Software Documentation, Technical Documentation, Project Management, VoIP, Instructor-led Training, Hands-on Training, RoboHelp, Cloud Computing, Windows, Enterprise Software, Technical Communication, Instructional Design, Online Help, Visio, Intellectual Property, Media, Legal Writing, Research, Strategic Planning, Program Management, Cross-functional Team..., E-Learning, Troubleshooting, Blended Learning, Analysis, Editing, Adobe Acrobat, Manuals, Needs Analysis, Business Process, Content Development, Consulting, Employee Training, Document Management, Content Management, Information Design, Information Architecture, Dreamweaver, Mobile Devices, Networking, Proposal Writing, SharePoint
Education
Suffolk University Law School 2013 — 2015
LLM Global Technology, Information Technology Law
Massachusetts School of Law 2007 — 2010
JD, Intellectual Property, Media and Information Law
Northwestern State University 2002 — 2005
M.ED, Educational Technology/Instructional Design
Northwestern State University 1992 — 1997
BGS, English
Donald Bergeron's Davox Experience 1989 - 1999
Job Enterprise Technical Support Consultant at Dell EqualLogic.
Industry Computer Hardware
Experience
Dell EqualLogic February 2009 - Present
Pactolus November 2005 - 2008
Amherst Technology March 2004 - November 2005
Amherst Technology November 2003 - November 2005
Sycamore Networks November 1999 - July 2002
Davox 1989 - 1999
Sky Computers 1983 - 1989
Skills
Linux, Unix, Integration, Troubleshooting, Software Development, Program Management, XML, Storage Area Networks, Solaris, TCP/IP, Storage, iSCSI, Fibre Channel, SCSI, Cloud Computing
Education
Hesser College 2002 — 2006
AS, Quality Assurance Management
Middlesex Community College 1984 — 1986
ACSE, Computer Science Engineering
Dell EqualLogic February 2009 - Present
Pactolus November 2005 - 2008
Amherst Technology March 2004 - November 2005
Amherst Technology November 2003 - November 2005
Sycamore Networks November 1999 - July 2002
Davox 1989 - 1999
Sky Computers 1983 - 1989
Skills
Linux, Unix, Integration, Troubleshooting, Software Development, Program Management, XML, Storage Area Networks, Solaris, TCP/IP, Storage, iSCSI, Fibre Channel, SCSI, Cloud Computing
Education
Hesser College 2002 — 2006
AS, Quality Assurance Management
Middlesex Community College 1984 — 1986
ACSE, Computer Science Engineering
Melissa Cardito's Davox Experience November 1999 - May 2000
Job Project Specialist at Partners Healthcare
Industry Hospital & Health Care
Experience
Partners Healthcare 2010 - Present
Massachusetts General Hospital January 2007 - May 2010
Partners Healthcare May 2004 - December 2006
Massachusetts General Hospital - GCRC June 2000 - May 2004
Davox November 1999 - May 2000
Hospital of Saint Raphael 1993 - 1999
Skills
Healthcare, Healthcare Management, Project Management, Healthcare Information..., Clinical Trials, EHR, EMR, HIPAA, Process Improvement, Informatics, Hospitals, Quality Improvement, Program Development, Program Management, Revenue Cycle, SharePoint, Nonprofits, Access, Strategic Planning, Public Health, Healthcare Consulting
Education
Suffolk University - Sawyer School of Management 2003 — 2005
MHA, Healthcare Administration
Southern Connecticut State University 1994 — 1999
BA, English
University of Delaware 1992 — 1994
English/Language Arts Teacher Education
Partners Healthcare 2010 - Present
Massachusetts General Hospital January 2007 - May 2010
Partners Healthcare May 2004 - December 2006
Massachusetts General Hospital - GCRC June 2000 - May 2004
Davox November 1999 - May 2000
Hospital of Saint Raphael 1993 - 1999
Skills
Healthcare, Healthcare Management, Project Management, Healthcare Information..., Clinical Trials, EHR, EMR, HIPAA, Process Improvement, Informatics, Hospitals, Quality Improvement, Program Development, Program Management, Revenue Cycle, SharePoint, Nonprofits, Access, Strategic Planning, Public Health, Healthcare Consulting
Education
Suffolk University - Sawyer School of Management 2003 — 2005
MHA, Healthcare Administration
Southern Connecticut State University 1994 — 1999
BA, English
University of Delaware 1992 — 1994
English/Language Arts Teacher Education
Malcom Strandberg's Davox Experience 1989 - 2002
Job Research and Development Chief Architect
Industry Computer Software
Experience
Aspect Software 1982 - February 2014
Davox 1989 - 2002
Voice Computer Technologies 1982 - 1989
COM-DEV 1978 - 1982
Miratek 1975 - 1977
Polaroid 1972 - 1972
Skills
Enterprise Software, SaaS, IVR, Cloud Computing, CTI, Professional Services, VoIP, Solution Selling, Unified Communications, Integration, Pre-sales, ACD, SIP, Contact Centers, System Architecture, Telephony, Agile Methodologies, Visual Studio, Call Centers, Product Management, XML, Workforce Management, Vendor Management, Solution Architecture, Microsoft SQL Server, Web Services, Linux, IP, ClearCase, Call Logging, C#, Unix, Business Intelligence, System Deployment, SharePoint, .NET, Telecommunications
Education
Harvard University 1969 — 1973
Bachelor of Arts (BA)
Aspect Software 1982 - February 2014
Davox 1989 - 2002
Voice Computer Technologies 1982 - 1989
COM-DEV 1978 - 1982
Miratek 1975 - 1977
Polaroid 1972 - 1972
Skills
Enterprise Software, SaaS, IVR, Cloud Computing, CTI, Professional Services, VoIP, Solution Selling, Unified Communications, Integration, Pre-sales, ACD, SIP, Contact Centers, System Architecture, Telephony, Agile Methodologies, Visual Studio, Call Centers, Product Management, XML, Workforce Management, Vendor Management, Solution Architecture, Microsoft SQL Server, Web Services, Linux, IP, ClearCase, Call Logging, C#, Unix, Business Intelligence, System Deployment, SharePoint, .NET, Telecommunications
Education
Harvard University 1969 — 1973
Bachelor of Arts (BA)
Brian Boisvert's Davox Experience January 2000 - July 2000
Job Associate Director, IT at 20th Century Fox
Industry Information Technology and Services
Experience
20th Century Fox January 2009 - Present
CBS March 2007 - June 2008
NBC Universal October 2004 - March 2007
Sony Pictures Entertainment November 2003 - September 2004
NBC Universal July 2000 - November 2003
Davox January 2000 - July 2000
Sony Pictures Entertainment June 1998 - November 1999
UCLA February 1997 - April 1998
Cyrk April 1995 - January 1997
PictureTel April 1994 - April 1995
Skills
project management, Business Analysis, Software Development, Management, Entertainment Industry, TV Distribution, Requirements Analysis, IT Strategy, Business Intelligence, SDLC, Digital Media, IT Management, Project Management, Process Improvement, Vendor Management, Software Project..., Business Process
Education
University of Massachusetts, Amherst 1988 — 1992
Bachelor of Arts (B.A.)
20th Century Fox January 2009 - Present
CBS March 2007 - June 2008
NBC Universal October 2004 - March 2007
Sony Pictures Entertainment November 2003 - September 2004
NBC Universal July 2000 - November 2003
Davox January 2000 - July 2000
Sony Pictures Entertainment June 1998 - November 1999
UCLA February 1997 - April 1998
Cyrk April 1995 - January 1997
PictureTel April 1994 - April 1995
Skills
project management, Business Analysis, Software Development, Management, Entertainment Industry, TV Distribution, Requirements Analysis, IT Strategy, Business Intelligence, SDLC, Digital Media, IT Management, Project Management, Process Improvement, Vendor Management, Software Project..., Business Process
Education
University of Massachusetts, Amherst 1988 — 1992
Bachelor of Arts (B.A.)
Michael Giltner's Davox Experience 1982 - 1998
Job Managing Director at eCommodities International
Industry International Trade and Development
Experience
eCommodities International 2009 - Present
The Primas Group November 2007 - October 2009
Centurion 2004 - 2007
Verizon CCS May 2000 - 2003
Rockwell FirstPoint 1998 - 1999
Davox 1982 - 1998
Skills
Published Author
Education
Humboldt
Southern Methodist University
Masters, Computer Science
The University of Dallas
MBA, Business
Vanderbilt University
BE, EE
eCommodities International 2009 - Present
The Primas Group November 2007 - October 2009
Centurion 2004 - 2007
Verizon CCS May 2000 - 2003
Rockwell FirstPoint 1998 - 1999
Davox 1982 - 1998
Skills
Published Author
Education
Humboldt
Southern Methodist University
Masters, Computer Science
The University of Dallas
MBA, Business
Vanderbilt University
BE, EE
Stuart Cohen's Davox Experience 1990 - 1996
Job I am a CPS Creative Paradigm Shifter
Industry Information Technology and Services
Experience
Booz Allen Hamilton 2011 - Present
ITT Corporation December 2010 - September 2011
CSC May 2010 - June 2010
Arbitron September 2001 - February 2010
T. Rowe Price October 2000 - July 2001
Vasco Data Security October 1998 - September 2000
Columbia National Inc 1996 - 1998
Davox 1990 - 1996
Freddie Mac 1988 - 1990
Freddie Mac 1986 - 1988
Skills
SharePoint, Knowledge Management, Technical Support, Web Content, Contact Centers, Instructional Design, Program Management, Project Management, Change Management, Leadership Development, Coaching, Strategic Planning, Process Improvement, Leadership, Staff Development, Training, Team Building, Organizational..., Servant Leadership, Team Leadership, Integration, ITIL, Networking, Visio, Six Sigma, Proposal Writing, Enterprise Software, Databases, Strategy, Training Delivery, Management, Testing, Cross-functional Team..., Analysis, Business Analysis, E-Learning, Consulting, Management Consulting, Technical Writing, Business Process..., Agile Methodologies, Performance Management, Data Analysis, Software Documentation, IT Service Management, Business Intelligence, Workshop Facilitation, Vendor Management, Requirements Analysis, Information Technology
Education
Georgia State University 1976 — 1980
M.Ed, Educational Administration
Georgia State University 1976 — 1980
B.S., Secondary Education, Social Studies
Columbia University in the City of New York 1972 — 1975
History and Education
Booz Allen Hamilton 2011 - Present
ITT Corporation December 2010 - September 2011
CSC May 2010 - June 2010
Arbitron September 2001 - February 2010
T. Rowe Price October 2000 - July 2001
Vasco Data Security October 1998 - September 2000
Columbia National Inc 1996 - 1998
Davox 1990 - 1996
Freddie Mac 1988 - 1990
Freddie Mac 1986 - 1988
Skills
SharePoint, Knowledge Management, Technical Support, Web Content, Contact Centers, Instructional Design, Program Management, Project Management, Change Management, Leadership Development, Coaching, Strategic Planning, Process Improvement, Leadership, Staff Development, Training, Team Building, Organizational..., Servant Leadership, Team Leadership, Integration, ITIL, Networking, Visio, Six Sigma, Proposal Writing, Enterprise Software, Databases, Strategy, Training Delivery, Management, Testing, Cross-functional Team..., Analysis, Business Analysis, E-Learning, Consulting, Management Consulting, Technical Writing, Business Process..., Agile Methodologies, Performance Management, Data Analysis, Software Documentation, IT Service Management, Business Intelligence, Workshop Facilitation, Vendor Management, Requirements Analysis, Information Technology
Education
Georgia State University 1976 — 1980
M.Ed, Educational Administration
Georgia State University 1976 — 1980
B.S., Secondary Education, Social Studies
Columbia University in the City of New York 1972 — 1975
History and Education
Brian Wiggins's Davox Experience 2000 - 2002
Job Software Developer at Paycom
Industry Information Technology and Services
Experience
Paycom March 2014 - Present
ADT Security Services January 2010 - March 2014
Brinks Home Security December 2006 - January 2010
Dell Perot Systems 2002 - 2006
Davox 2000 - 2002
Greenbriar & Russel 1997 - 2000
Harris Methodist Health Systems 1988 - 1993
Harris Methodist Health Plan - Pacificare 1988 - 1993
Harris Methodist Health Plan 1988 - 1993
Skills
Microsoft SQL Server, T-SQL, SQL, SSRS, .NET, Databases, SSIS, C#, ASP.NET, Oracle, XML, Visual Studio, VB.NET, Database Design, Software Development, SharePoint
Education
Texas State University-San Marcos 1983 — 1985
BS, Computer Science
The University of Texas at Austin 1980 — 1982
Paycom March 2014 - Present
ADT Security Services January 2010 - March 2014
Brinks Home Security December 2006 - January 2010
Dell Perot Systems 2002 - 2006
Davox 2000 - 2002
Greenbriar & Russel 1997 - 2000
Harris Methodist Health Systems 1988 - 1993
Harris Methodist Health Plan - Pacificare 1988 - 1993
Harris Methodist Health Plan 1988 - 1993
Skills
Microsoft SQL Server, T-SQL, SQL, SSRS, .NET, Databases, SSIS, C#, ASP.NET, Oracle, XML, Visual Studio, VB.NET, Database Design, Software Development, SharePoint
Education
Texas State University-San Marcos 1983 — 1985
BS, Computer Science
The University of Texas at Austin 1980 — 1982
Brian Porcelli's Davox Experience 2000 - 2001
Job Sales Engineer at Sovos Compliance
Industry Information Services
Experience
Sovos Compliance April 2015 - Present
PRISYM ID April 2014 - April 2015
Raytheon 2009 - March 2014
Fidelity Investments April 2007 - February 2009
Raytheon 2001 - 2007
Clark University 1999 - 2002
Davox 2000 - 2001
IBM 1999 - 2000
Skills
Systems Engineering, Systems Integration, Product Demonstrations, Requirements Management, Process Implementation, Custom Reporting..., Project Planning, Pre-Sales Technical..., Training Delivery, Technical Documentation, Tool Administration, Software Installation, Software Documentation, Requirements Analysis, Requirements Gathering, Systems Analysis, Soccer Coaching, Social Media, Technology Solutions
Education
Bridgewater State College 1994 — 1996
Bachelor of Science (B.S.)
Becker College 1992 — 1994
Associate of Science (A.S.)
Sovos Compliance April 2015 - Present
PRISYM ID April 2014 - April 2015
Raytheon 2009 - March 2014
Fidelity Investments April 2007 - February 2009
Raytheon 2001 - 2007
Clark University 1999 - 2002
Davox 2000 - 2001
IBM 1999 - 2000
Skills
Systems Engineering, Systems Integration, Product Demonstrations, Requirements Management, Process Implementation, Custom Reporting..., Project Planning, Pre-Sales Technical..., Training Delivery, Technical Documentation, Tool Administration, Software Installation, Software Documentation, Requirements Analysis, Requirements Gathering, Systems Analysis, Soccer Coaching, Social Media, Technology Solutions
Education
Bridgewater State College 1994 — 1996
Bachelor of Science (B.S.)
Becker College 1992 — 1994
Associate of Science (A.S.)
Rusty Coleman's Davox Experience 1993 - 2000
Job Vice President, Customer Strategy at Rusty Coleman
Industry Computer Software
Experience
Aspect Software January 2015 - Present
Aspect Software July 2010 - December 2014
Dovetail Software September 2008 - June 2010
Global Stratecom, Inc. July 2006 - September 2008
Autonomy/etalk 2006 - 2007
Autonomy etalk December 2003 - July 2006
Braxtel Communications August 2000 - November 2003
Aspect Software (Formerly Concerto Software) September 1993 - July 2000
Davox 1993 - 2000
Education
Oklahoma State University 1978 — 1979
MBA, Operations Research
Oklahoma State University 1974 — 1978
Management Science & Computer Systems, Business
Aspect Software January 2015 - Present
Aspect Software July 2010 - December 2014
Dovetail Software September 2008 - June 2010
Global Stratecom, Inc. July 2006 - September 2008
Autonomy/etalk 2006 - 2007
Autonomy etalk December 2003 - July 2006
Braxtel Communications August 2000 - November 2003
Aspect Software (Formerly Concerto Software) September 1993 - July 2000
Davox 1993 - 2000
Education
Oklahoma State University 1978 — 1979
MBA, Operations Research
Oklahoma State University 1974 — 1978
Management Science & Computer Systems, Business
David Chervenak's Davox Experience June 1999 - January 2002
Job Sr. Business Application Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software January 2011 - Present
Aspect Software July 2005 - January 2011
Concerto Software January 2002 - July 2005
Davox June 1999 - January 2002
Skills
Python, SQL, C#, Integration, Professional Services, Enterprise Software, IVR, CTI, Unified Communications, ACD, System Deployment, Pre-sales, Solution Architecture, Telephony, Call Centers, Contact Centers, Telecommunications, Unix, Service Delivery, Requirements Analysis, Call Logging, Software Development, TCP/IP, Linux, Solaris, Operating Systems
Education
University of Massachusetts Lowell
BS, Computer Science
UCSC 2012 — 2012
Python for Programmers
Aspect Software January 2011 - Present
Aspect Software July 2005 - January 2011
Concerto Software January 2002 - July 2005
Davox June 1999 - January 2002
Skills
Python, SQL, C#, Integration, Professional Services, Enterprise Software, IVR, CTI, Unified Communications, ACD, System Deployment, Pre-sales, Solution Architecture, Telephony, Call Centers, Contact Centers, Telecommunications, Unix, Service Delivery, Requirements Analysis, Call Logging, Software Development, TCP/IP, Linux, Solaris, Operating Systems
Education
University of Massachusetts Lowell
BS, Computer Science
UCSC 2012 — 2012
Python for Programmers
Patrick McEvoy, Sr's Davox Experience December 1989 - April 1991
Job Crisis doesn't make a person's character, it reveals it.
Industry Management Consulting
Experience
HRInsights June 2010 - January 2011
the magis group May 2008 - January 2011
SpectraLink May 1991 - April 2008
Davox December 1989 - April 1991
MCI April 1986 - October 1989
Honeywell/Action Communications 1983 - 1986
ROLM Illinois 1981 - 1983
ATT/Bell System June 1975 - December 1980
Skills
Strategic Partnerships, Solution Selling, Telecommunications, Management, Start-ups, Channel, Business Development, Strategy, Sales Process, Sales, Leadership, Product Marketing, Key Account Management, Competitive Analysis, Direct Sales, Channel Partners, Product Management, Professional Services, SaaS, Selling, Salesforce.com, Go-to-market Strategy, Cloud Computing, Managed Services, Account Management, Unified Communications, Enterprise Software, Recruiting, Wireless, Lead Generation, Business Alliances, Sales Operations, Sales Management
Education
University of Maryland University College 1972 — 1974
BS, Government and Politics
Illinois Wesleyan University 1966 — 1970
bs, government and politics
HRInsights June 2010 - January 2011
the magis group May 2008 - January 2011
SpectraLink May 1991 - April 2008
Davox December 1989 - April 1991
MCI April 1986 - October 1989
Honeywell/Action Communications 1983 - 1986
ROLM Illinois 1981 - 1983
ATT/Bell System June 1975 - December 1980
Skills
Strategic Partnerships, Solution Selling, Telecommunications, Management, Start-ups, Channel, Business Development, Strategy, Sales Process, Sales, Leadership, Product Marketing, Key Account Management, Competitive Analysis, Direct Sales, Channel Partners, Product Management, Professional Services, SaaS, Selling, Salesforce.com, Go-to-market Strategy, Cloud Computing, Managed Services, Account Management, Unified Communications, Enterprise Software, Recruiting, Wireless, Lead Generation, Business Alliances, Sales Operations, Sales Management
Education
University of Maryland University College 1972 — 1974
BS, Government and Politics
Illinois Wesleyan University 1966 — 1970
bs, government and politics
Michael LaPierre's Davox Experience 1989 - 2005
Job Desktop \ Network Administrator at Bemis Associates
Industry Information Technology and Services
Experience
Bemis Associates January 2011 - Present
Hewlett-Packard May 2003 - December 2010
Aspect 2003 - 2005
PakNetX 2001 - 2005
Davox 1989 - 2005
Seagate Software 1989 - 2005
Calypso 1989 - 2005
Bemis Associates 2002 - 2003
Education
Franklin Pierce University 1990 — 2004
Bemis Associates January 2011 - Present
Hewlett-Packard May 2003 - December 2010
Aspect 2003 - 2005
PakNetX 2001 - 2005
Davox 1989 - 2005
Seagate Software 1989 - 2005
Calypso 1989 - 2005
Bemis Associates 2002 - 2003
Education
Franklin Pierce University 1990 — 2004
G Taylor Quarles's Davox Experience 1988 - 2000
Job President at Computer Supplies
Industry Retail
Experience
Computer Supplies, Inc. January 2000 - Present
Input Services, Inc. 1997 - 2000
Davox 1988 - 2000
Davox 1985 - 1996
IBM June 1966 - July 1969
Skills
Sales Management, Solution Selling, Strategic Planning, New Business Development, Business Development, Sales Process, Sales Operations, Team Leadership, Strategic Partnerships, Start-ups, Cloud Computing, Product Management, Forecasting, Management, Product Marketing, Social Networking, Customer Satisfaction, Direct Sales, Account Management, Business Analysis, Sales, Contract Negotiation, Program Management, Team Building, Marketing
Education
Georgia Institute of Technology 1963 — 1967
Bachelor of Science (BS), Applied Mathematics
Northeast High School
Computer Supplies, Inc. January 2000 - Present
Input Services, Inc. 1997 - 2000
Davox 1988 - 2000
Davox 1985 - 1996
IBM June 1966 - July 1969
Skills
Sales Management, Solution Selling, Strategic Planning, New Business Development, Business Development, Sales Process, Sales Operations, Team Leadership, Strategic Partnerships, Start-ups, Cloud Computing, Product Management, Forecasting, Management, Product Marketing, Social Networking, Customer Satisfaction, Direct Sales, Account Management, Business Analysis, Sales, Contract Negotiation, Program Management, Team Building, Marketing
Education
Georgia Institute of Technology 1963 — 1967
Bachelor of Science (BS), Applied Mathematics
Northeast High School
Suzan Cheponis's Davox Experience January 1994 - July 2001
Job Voice,video, data,contact center expertise
Industry Telecommunications
Experience
Self Employed and Open to New Opportunities 2013 - Present
Verizon March 2002 - April 2012
Davox January 1994 - July 2001
Skills
Telecommunications, Sales Engineering, VoIP, Unified Communications, Contact Center, Solution Selling, Video, Cloud Computing, Applications, Pricing Analysis, SIP, Contact Centers, MPLS, Managed Services, Sales, RFP, Integration, Pre-sales, Networking, IVR, Enterprise Software, CRM, WAN, SaaS, IP, Wireless, Ethernet, Data Center, Avaya, Cisco Technologies
Education
Family
Elementary and Special Education
La Salle University
Master of Business Administration (MBA), Management Information Systems and Services
Kings College
Associate of Arts (AA), Computer Science
Kutztown University of Pennsylvania
Bachelor of Science (BS), Special & Elementary Education
Self Employed and Open to New Opportunities 2013 - Present
Verizon March 2002 - April 2012
Davox January 1994 - July 2001
Skills
Telecommunications, Sales Engineering, VoIP, Unified Communications, Contact Center, Solution Selling, Video, Cloud Computing, Applications, Pricing Analysis, SIP, Contact Centers, MPLS, Managed Services, Sales, RFP, Integration, Pre-sales, Networking, IVR, Enterprise Software, CRM, WAN, SaaS, IP, Wireless, Ethernet, Data Center, Avaya, Cisco Technologies
Education
Family
Elementary and Special Education
La Salle University
Master of Business Administration (MBA), Management Information Systems and Services
Kings College
Associate of Arts (AA), Computer Science
Kutztown University of Pennsylvania
Bachelor of Science (BS), Special & Elementary Education
Lisa Sinatra's Davox Experience January 1996 - March 2005
Job Retired
Industry Health, Wellness and Fitness
Experience
Davox January 1996 - March 2005
Education
Hawaii Pacific University 1985 — 1988
Bachelor of Science (BS), Computer Science
The University of New Mexico 1983 — 1985
Bachelor of Science (BS), Electrical and Electronics Engineering
Davox January 1996 - March 2005
Education
Hawaii Pacific University 1985 — 1988
Bachelor of Science (BS), Computer Science
The University of New Mexico 1983 — 1985
Bachelor of Science (BS), Electrical and Electronics Engineering