Direct Energy
Industry: Energy company
DescriptionDirect Energy is a North American retailer of energy and energy services. The company was founded in 1986 and has more than four million customers in Canada and the United States. Direct Energy is a subsidiary of UK-based utility company Centrica. Founded: 1986 Headquarters: Houston, Texas, United States Parent organization: Centrica Subsidiaries: First Choice Power Special Purpose LP,
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Direct Energy Employees
Undertone June 2015 - Present
GU South Asian Society April 2014 - May 2015
Bindaas Dance Group January 2012 - August 2014
Faith Complex August 2011 - August 2014
Georgetown University June 2014 - July 2014
Direct Energy May 2014 - June 2014
GU South Asian Society August 2013 - April 2014
Social Tables September 2013 - December 2013
Clean Line Energy Partners June 2013 - August 2013
L.E.A.D. August 2011 - May 2013
Skills
Strategy, Research, Event Planning, Leadership, Content Strategy, Microsoft Word, Public Relations, Marketing, Content Marketing, Spanish, Editing, Public Speaking, Blogging, Social Media
Education
Georgetown University 2011 — 2015
Economics and Psychology
London School of Economics and Political Science 2012 — 2012
Microeconomics and Statistics
Direct Energy January 2015 - Present
Direct Energy November 2013 - December 2014
Direct Energy August 2013 - October 2013
Direct Energy January 2013 - July 2013
Direct Energy August 2011 - December 2012
Robert Heath Trucking, Inc. May 2009 - July 2011
Lubbock Christian University August 2008 - December 2010
Skills
Financial Analysis, Microsoft Excel, Accounting, Financial Modeling, Sarbanes-Oxley Act, Accounts Payable, Internal Controls, Account Reconciliation, Auditing, Budgets, General Ledger, Payroll, Variance Analysis, Management, Finance, Analysis, Forecasting, Energy
Education
Lubbock Christian University 2006 — 2008
Bachelor’s in Business Administration, Degree in Marketing, Minor in Finance
Hawaii Pacific University 2003 — 2004
San Jacinto College 2002 — 2003
AEP Energy January 2015 - Present
Make It Enough Foundation August 2012 - Present
AEP Energy May 2013 - January 2015
Direct Energy May 2011 - May 2013
GE Energy January 2006 - May 2011
GE Energy January 2001 - December 2005
Skills
Timely Decision Making, Negotiation, Project Planning, Team Building, Marketing Strategy, Procurement, Energy, Project Management, Strategic Planning, Contract Negotiation, Strategy, Sales, Program Management, Leadership, Cross-functional Team..., Management
Education
Georgetown University - The McDonough School of Business
MBA, Marketing / Strategic Management
University of Toledo
Bachelor's Degree, Electrical Engineering
Direct Energy 2014 - Present
GannettLocal December 2012 - 2013
Verizon Wireless, Cellular Plus January 2012 - December 2012
TeleTech March 2011 - November 2011
Stream Global Services June 2009 - January 2011
Midway Chevrolet February 2007 - July 2008
Discover Financial Services August 2005 - February 2007
Skills
Sales, Customer Service, Salesforce.com, Selling, Negotiation, Marketing, Social Media Marketing, Social Media, Account Management, Email Marketing, Marketing Strategy, Lead Generation, Marketing Communications, Social Networking, Microsoft Office, Online Advertising, Event Planning, Direct Marketing, Digital Marketing, Online Marketing, Insurance, Microsoft Excel, Direct Sales, Cold Calling, Customer Satisfaction, CRM, B2B, Facebook, Sales Presentations
Education
Conservatory of Recording Arts & Sciences 2007 — 2008
Certificate of Completion, Audio Engineering
Glendale Community College 2006 — 2007
Psychology
Direct Energy June 2015 - Present
Education
Harvard Business School 2009 — 2011
MBA, General Management
Massachusetts Institute of Technology 2003 — 2007
Bachelor of Science (B.S.), Electrical Engineering (GPA 4.9/5.0)
Direct Energy 2007 - Present
Briggs and Morgan, P.A. 2004 - 2007
Oppenheimer Wolff & Donnelly 2001 - 2004
Skills
Energy, Energy Law, Energy Trading, Business Disputes, commercial contracts, ISDA negotiations, Joint Ventures, Partnerships, Financing, Default, Mergers & Acquisitions, Intellectual Property, Trademark Infringement, Patent Litigation, products liability, insurance coverage, insurance, Environmental Law, Environmental Compliance, accounting disclosures, financial disclosures, Employment Law, Outsourcing, Government Contracting, Antitrust Law, Government Relations, publicly held companies, privately held companies, Contract Negotiation, contract drafting, corporate leadership, Strategic Planning, Cross-functional Team..., Civil Litigation, Dispute Resolution, Litigation Management, Federal Courts, state courts, Administrative Law, statutory compliance, regulatory compliance, Risk Management, FERC, NERC, CFTC, ERCOT, Team Leadership, Executive Management, Divestitures, Traditional Labor Law
Education
William Mitchell College of Law
Juris Doctor, Legal Studies
Hamline University
Bachelor of Arts, History and Legal Studies
Direct Energy January 2015 - Present
Veeam Software September 2013 - January 2015
Skills
Hyper-V, VMware, Data Center, Virtualization, Management, Enterprise Architecture, Cloud Computing, SaaS, Leadership, Sales Process, CRM, Sales, Business Development, Recruiting, Talent Acquisition, Salesforce.com, Account Management, Direct Sales, Customer Service
Education
Georgia Southern University 2004 — 2008
Bachelor of Science (BS)
University of Toronto June 2014 - Present
University of Toronto June 2005 - May 2014
University Health Network / University of Toronto March 2003 - June 2005
Direct Energy September 2002 - March 2003
Skills
Human Resources, Labor Relations, Office Management, Research, Higher Education, Event Planning, Editing, Microsoft Office, PowerPoint, Training, Policy, Employee Relations
Education
George Brown College
Certified Human Resources Professional (CHRP) Designation, Human Resources Management
REMAX Crossroads Realty Inc., Brokerage April 2013 - Present
HomeLife Gold Trade Realty Ltd., brokerage September 2002 - March 2013
Direct Energy 2001 - 2008
Phlox Pharmceutical Ltd. August 1998 - December 2000
Sun Pharmaceutical Industries Ltd February 1997 - August 1998
LUPIN LIMITED October 1993 - February 1997
Skills
Sales, Contract Negotiation, Relocation, Real Estate, Residential Homes, Sales Management, Management, Property, Negotiation, Customer Service, Recruiting, Team Leadership, Project Management, Strategic Planning, Marketing, Investments, Management Consulting, Microsoft Excel, Microsoft Office, Leadership, Credit
Education
The University of British Columbia
AIC Candidate Member, Real Estate Appraisal
Gujarat University
M.Sc, Microbiology
MY Games - Mississauga Youth Games May 2011 - Present
The Grout Medic May 2011 - Present
Nutri-Lawn May 2011 - Present
Landings Media and Design Studio January 2003 - Present
Direct Energy April 2010 - May 2011
Direct Energy September 2007 - April 2010
Webmyne Systems June 2007 - August 2007
CFM Corp June 2006 - September 2006
Skills
SEM, SEO, Digital Marketing, Online Advertising, Web Analytics, Google Analytics, Online Marketing, Social Media Marketing, Email Marketing, Website Development, Web Design, Social Networking, WordPress, Integrated Marketing, CRM, Advertising, Analytics, Marketing, Marketing Management, CMS, Project Management, Team Leadership
Education
George Brown College
3 Year Diploma, Computer Programming and Systems Analyst
Direct Energy April 2012 - Present
WhiteFence November 2011 - April 2012
WhiteFence June 2010 - November 2011
Skills
User Experience, E-commerce, Competitive Analysis, Product Marketing, Usability Testing, Online Advertising, Email Marketing, Digital Marketing, Business Strategy, Customer Experience, Strategic Planning, Analysis, Conversion Optimization, Account Management, Wireframes, Online Marketing, Digital Strategy, User Interface Design, Business Development, Usability, Social Media Marketing, Management, Mobile Marketing, Brand Development
Education
The University of Texas at Austin - The Red McCombs School of Business 2006 — 2010
BBA, Business- Marketing, Management
HEC Paris 2008 — 2008
BBA, Marketing
Klein Oak High School
Direct Energy May 2014 - Present
philosophy March 2012 - May 2014
Cox Communications August 2008 - April 2010
MCI Worldcom January 1996 - May 2006
Skills
Customer Service, Leadership, Call Centers, Sales Process, Leadership Development, Sales Management, Call Center, Sales, Telecommunications, Direct Sales, Training, Team Building, Strategic Planning, Real Estate, Management, Marketing, Customer Satisfaction, Customer Experience, Selling, E-commerce, Account Management, Customer Retention, Outsourcing, B2B, Operations Management, New Business Development, Business Development, Sales Operations, Coaching, Strategy, Forecasting, CRM, Vendor Management, Project Management, Employee Training, Marketing Strategy, Salesforce.com, Process Improvement, Advertising, Cross-functional Team..., Program Management, Negotiation, Start-ups, Product Development, Recruiting, Team Leadership, P&L Management, Budgets, Lead Generation, Contract Negotiation
Education
Hampton University 1992 — 1997
Biology / Pre Medicine
Liverpool High School
Arbonne International (Independent Consultant) June 2015 - Present
Direct Energy October 2014 - June 2015
Direct Energy September 2013 - August 2014
Direct Energy July 2011 - September 2013
Franciscan University of Steubenville August 2008 - May 2009
Skills
Process Improvement, Energy, Customer Service, Sales, Account Management, Call Centers, Microsoft Excel, Project Management, Team Leadership, Leadership, Analysis, Salesforce.com, Public Relations, Program Management
Education
Franciscan University of Steubenville 2008 — 2009
Associate's degree, Theology
Franciscan University of Steubenville
Credit Suisse April 2010 - Present
Barclays September 2008 - April 2010
Lehman Brothers April 2007 - September 2008
Direct Energy August 2005 - April 2007
Supreme Court of the State of New York March 2004 - August 2005
Huber Lawrence & Abell September 2000 - February 2004
Skills
Commodity, Energy Derivatives, Derivatives, Energy, Commodity Markets, Capital Markets, Credit Derivatives, Equity Derivatives, Swaps, Securities, ISDA, Hedge Funds, Structured Products, Equities, Investment Banking, Portfolio Management, Structured Finance, Prime Brokerage
Education
Fordham University School of Law 1997 — 2000
JD
New York University 1993 — 1997
BA, Economics/History; Italian
State Street July 2013 - Present
Direct Energy October 2009 - June 2013
Bell Canada June 2007 - October 2009
Claro - AmericaMovil Group October 2005 - 2007
Atos Origin 2004 - 2005
Schlumberger 2002 - 2005
En-Sof Informática e Treinamento Ltda August 2001 - April 2002
Skills
PL/SQL, Oracle RAC, Oracle, SQL Tuning, Solaris, Performance Tuning, SQL, Unix, Shell Scripting, RMAN, HP-UX, Unix Shell Scripting, AIX, Databases, Data Migration, ITIL, Database Administration, Microsoft SQL Server, ETL, Oracle GoldenGate, Oracle GoldenGate..., Oracle Enterprise..., Red Hat Linux, Linux, Data Guard, Requirements Analysis, Operating Systems, SQL*Plus, Replication, Tomcat, Oracle Applications, Testing, Visual Basic, Data Modeling, IBM AIX
Education
Ryerson University 2008 — 2008
Continuing Education
Fundação Getúlio Vargas 2006 — 2006
Continuing Education
Universidade Estadual Paulista Júlio de Mesquita Filho 1998 — 2001
Bacharelor
Direct Energy 2014 - Present
Encore Capital Group March 2003 - June 2013
Direct Marketing Services December 2001 - January 2003
Cendant July 2000 - October 2001
Bank One August 1998 - July 2000
Promark One June 1996 - August 1998
Skills
Leadership, Leadership Development, Training, Projects, Instructional Design, Coaching, Training Delivery, Content Development, Selling Skills, Management, Time Management, Call Centers, Team Building, Team Management, CRM, Team Leadership, Employee Engagement, Strategy, Process Improvement, Employee Training, Change Management
Education
Florida State University 1988 — 1991
Bachelor of Science, Economics, Business, Political Science
Direct Energy 2015 - Present
Golden Door Properties 2013 - 2015
Mandrill Capital Management 2012 - 2013
Hospitality & Entertainment Project 2010 - 2011
Wind Energy Project 2009 - 2010
Staubach Capital Markets 2007 - 2007
Meyer and Associates 2004 - 2006
Entertainment Industry 2000 - 2004
Education
New York University - Leonard N. Stern School of Business 2006 — 2008
Master of Business Administration (MBA), Entrepreneurship
Harvard University 1996 — 2000
BA, Government
The Pingry School 1988 — 1995
Direct Energy March 2015 - Present
Houston Community College March 2013 - Present
Service Corporation International August 2014 - March 2015
MSC Mediterranean Shipping Company January 2014 - August 2014
AP Gas & Electric January 2012 - December 2012
Parco Pakistan Ltd. August 2007 - November 2011
UDL Healthcare Pharmaceutical, Inc. May 2007 - July 2008
Skills
Training, Human Resources, Information Technology, Payroll, Time Management, SAP R/3, Analysis, Business Analysis, SAP, Kronos, SAP Solutions, ERP, Integration, SAP ERP
Education
University of Houston - Downtown 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hamdard University 2008 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services
IIHE 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Direct Energy January 2013 - Present
Direct Energy Business November 2010 - January 2013
Direct Energy Business October 2009 - November 2010
Direct Energy September 2008 - October 2009
Strategic Energy July 2007 - September 2008
Strategic Energy April 2006 - July 2007
Skills
Sarbanes-Oxley Act, Team Leadership, Energy, Leadership, Process Improvement, Customer Service, Project Management, Microsoft Excel, Invoicing, Training, Team Management, Customer Support
Education
Gannon University 1997 — 2001
International Business, Business / Languages
Infrastructure Ontario September 2011 - March 2014
Mount Sinai Hospital, Toronto July 2009 - August 2010
Collectcorp March 2008 - March 2009
Magna International April 2007 - January 2008
Direct Energy March 2002 - December 2005
BellSouth January 2000 - March 2002
Skills
Talent Management, Onboarding, Employee Relations, Recruiting, New Hire Orientations, Human Resources, Benefits Administration, HRIS, Employee Engagement, Exit Interviews, Workforce Planning, Rewards and..., Training, Strategic HR, HR Policies, Performance Management, Compensation & Benefits
Education
George Brown College 2015 — 2015
Practical Management Strategies Certificate
Human Resources Professionals Association 2009 — 2009
Accounting and Financial Management
George Brown College 2006 — 2007
HRM, Human Resources Management Certificate with honours
Universidad Católica de Córdoba
BBA, Bachelor’s Degree in Business Administration
NRG Energy January 2013 - Present
Green Mountain Energy Company July 2012 - Present
Direct Energy October 2009 - June 2012
Direct Energy September 2003 - June 2012
UBS Energy February 2002 - September 2003
Enron June 1994 - February 2002
Andersen Consulting June 1989 - August 1992
Skills
Smart Grid, Energy Markets, New Business Development, Energy, Product Development, Marketing Strategy, Natural Gas, Mergers & Acquisitions, Management, Commodity Markets, Operations Management, Energy Management, Renewable Energy, Energy Policy, Marketing, B2B, Leadership, Process Improvement, Risk Management, Electricity Markets, Pricing, SDLC, Contract Negotiation, Business Process..., Strategy, Energy Efficiency, Analysis, Demand Response, Executive Management, Energy Conservation, Start-ups, Business Strategy, Alternative Energy, Business Excellence, Business Development, Strategic Planning, Sales, Change Management, Financial Modeling, Strategic Partnerships
Education
Harvard University, John F. Kennedy School of Government 1992 — 1994
MPP, Business-Government
Georgetown University 1985 — 1989
BS, Foreign Service
R.E. Lee High School
Electrolux Major Appliances (Canada) January 2007 - Present
Electrolux Major Appliances (Canada) May 2004 - December 2006
Direct Energy 1993 - 2004
Skills
Pricing, Product Development, Key Account Development, National Accounts, Forecasting, Key Account Management, Sales Operations, Competitive Analysis, Sales Management, Retail, Team Leadership, Account Management, Merchandising, Start-ups, Product Marketing, Product Launch, Trade Marketing, Brand Management, Marketing Management, Cross-functional Team..., Consumer Products, Leadership, Sales, Market Planning, Advertising, P&L Management, Market Analysis, B2B, Pricing Strategy
Education
Fleming College 1987 — 1990
Reliant Energy November 2012 - Present
Direct Energy August 2011 - November 2012
Reliant Energy April 2008 - August 2011
Corning Incorporated August 2005 - April 2008
Corning Incorporated March 2004 - August 2005
Corning Incorporated November 2002 - March 2004
Corning Incorporated August 2000 - November 2002
U.S. Air Force May 1998 - August 2000
US Air Force May 1991 - May 1998
Skills
Strategy, Product Management, Smart Grid, Product Development, Product Marketing, Energy, Marketing Strategy, Product Launch, Energy Management, Marketing, P&L Management, Energy Markets, Presenter, Product Lifecycle..., Electric Power, Fiber Optics, Electricity, Pricing, Marketing Management, Contract Negotiation, P&L Responsibility, Telecommunications, Management, Market Analysis, Go-to-market Strategy, Competitive Analysis, Market Planning, Pricing Strategy, Product Strategy, Cost Management, Energy Efficiency, Strategic Partnerships, Smart Metering, Business Planning, Electricity Markets, Strategic Roadmaps, B2B Marketing, Income Statement, Training, Cross-functional Team..., Analysis, Demand Response, Consumer Marketing, New Program Development, Fiber Optic Networks, B2B Marketing Strategy, Profit & Loss Management, Consumer Technology, Emerging Technologies, Product Road Mapping
Education
United States Air Force Academy 1987 — 1991
Bachelor of Science, Management
Georgia College and State University 1994 — 1996
MBA, Business Administration
Southern Methodist University 2003 — 2004
Graduate Marketing Certificate, Marketing
Prospectors & Developers Association of Canada PDAC March 2015 - Present
FNI Mining May 2012 - September 2015
FNI Mining December 2011 - May 2012
Pulse Energy June 2011 - December 2011
Kinross Gold July 2006 - June 2011
Direct Energy July 2004 - July 2006
Bain & Company July 2000 - July 2004
Global Securities- Istanbul 1998 - 1999
Lehman Brothers 1996 - 1998
Skills
Strategy, Leadership, Management, Corporate Development, Risk Management, Mergers & Acquisitions, Capital Markets, Continuous Improvement, Due Diligence, Supply Chain Management
Education
Harvard Business School 2011 — 2011
Exec Ed
University of Cambridge 1999 — 2000
MBA
Harvard University 1992 — 1996
AB
London School of Economics and Political Science 1994 — 1995
3rd year abroad
Direct Energy June 2014 - Present
blubeta August 2012 - May 2014
TDSunshine Property Management May 2012 - December 2013
Skills
Computer Engineering, C, C++, Objective-C, Java, HTML, CSS, JavaScript, PHP, SQL, Linux
Education
Florida Atlantic University 2007 — 2012
Bachelor of Science (B.S.), Computer Engineering
Direct Energy 2014 - Present
Skills
Banking, Product Development, Financial Analysis, Investments, Key Account Management, Strategic Planning, Sales Management, Account Management, Product Marketing, New Business Development, Product Management, Cross-functional Team..., Market Analysis, Forecasting, Competitive Analysis
Education
Franklin University 2011 — 2013
Bachelor's degree, Financial Management and Global Business, 3.3
Columbus State Community College 2006 — 2008
A.A, Business Administration
The Ohio State University
International Business
National Council of Jewish Women, Greater Houston Section June 2013 - Present
City of Houston March 2009 - June 2013
Various organizations 2008 - 2011
Direct Energy May 2007 - January 2008
Children's Museum of Houston June 2005 - July 2006
Interfaith Ministries for Greater Houston 2004 - 2005
Jewish Community Center of Houston September 2001 - January 2004
Skills
Fundraising, Non-profits, Data Analysis, Cross-functional Team..., Data Analytics, Research, Event Planning, Event Management, Grant Writing, Federal Grants..., Relationship Management, Marketing Communications, Marketing Research, Budgets, Nonprofits, Training, Social Media, Media Relations, Strategic Planning, Project Management, Leadership
Education
Rice University 2006 — 2008
MBA, Marketing
Franklin & Marshall College 1997 — 2001
BA, Sociology
AtlasCare August 2013 - Present
Sandpiper Energy Solutions April 2013 - August 2013
Direct Energy June 2012 - April 2013
All Angles Renovation May 2010 - June 2012
Enwise Home Services January 2008 - January 2009
Enwise Home Services October 2007 - January 2008
Enwise Power Solutions October 2006 - October 2007
Skills
organized, detail oriented, Budgets, Training, Energy, Negotiation, Sustainability, Customer Service, Energy Audits, Sales, Analysis, Energy Management, Energy Conservation, Energy Efficiency, Selling, Customer Satisfaction, Strategy
Education
George Brown College 2009 — 2011
Advanced Diploma, Building Renovation Technology
University of Guelph 2004 — 2008
College of Social and Applied Human Sciences
Direct Energy September 2015 - Present
U.S. VETS (United States Veterans Initiative) September 2015 - September 2015
U.S. VETS (United States Veterans Initiative) June 2015 - August 2015
U.S. VETS (United States Veterans Initiative) May 2015 - June 2015
Tyco Integrated Security January 2014 - January 2015
Department of Veterans Affairs February 2013 - June 2013
Nella Media Group September 2012 - January 2013
Becker Communications, Inc. January 2012 - May 2012
United States Marine Corps January 2005 - January 2009
Skills
Public Relations, Press Releases, Social Media, Publications, Newspapers, Public Affairs, Media Relations, Strategic Communications, Blogging, Facebook, Customer Service, Leadership, Social Media Marketing, Microsoft Office
Education
Hawaii Pacific University 2010 — 2012
Bachelor of Science (B.S.), Advertising and Public Relations
Direct Energy October 2005 - March 2012
Skills
Energy, Natural Gas, Energy Services, Energy Markets, Commodity Markets, Energy Management, Renewable Energy, Energy Industry, Pipelines, Electricity Markets, Gas, Power Generation, Smart Grid, Demand Response, Energy Policy, Contract Negotiation
Education
Fox College Inc
Music Africa June 2009 - Present
Business Companies January 2008 - Present
Harbour Sharks June 2006 - Present
Soulroundsound Productions March 2000 - Present
George Brown College 2009 - 2010
CIUT 2007 - 2010
Direct Energy September 2008 - December 2008
Education
George Brown College 2006 — 2010
Advanced Diplomas, Liberal Arts and Science + Business Administration - Marketing
George Brown2006 - 2008
Liberal Arts and Science Diploma
George Brown 2008 - 2010
Business Administration, Marketing
Direct Energy June 2012 - March 2013
ESI International October 2009 - June 2012
AOL December 2002 - May 2009
Shebat & Associates, Inc November 1998 - November 2002
Advanced Management Solutions, Inc. 1997 - 1998
Artemis International September 1991 - May 1997
Selfware, Inc 1989 - 1991
Unisys 1986 - 1989
Planning Research Corporation 1984 - 1986
Computer Sciences Corporation 1983 - 1984
Skills
PMP, Agile, PMO, MS Project, Project Portfolio..., Requirements Analysis, Project Planning, Process Improvement, Agile Methodologies, Strategy, SDLC, Program Management, Project Management, Team Management, Business Process, Management, Strategic Planning, CRM, Project Delivery, Business Strategy, Leadership, Vendor Management, Product Management, Change Management, Training, Enterprise Software, Management Consulting, Analysis, Budgets, Talent Management, Business Process..., Outsourcing, Software Project..., IT Strategy, Cross-functional Team..., Integration, Business Analysis, Software Documentation, Governance, Business Intelligence, SAP, Consulting, Software Development, Business Planning, Team Building, Proposal Writing, Scrum, Agile Project Management, IT Management, Primavera P6
Education
George Mason University 1978 — 1983
BS, Marketing Management
UPMC Health Plan November 2009 - Present
Coventry Health Care December 2008 - November 2009
Equitable Resources June 2008 - October 2008
Direct Energy July 2005 - June 2008
Axcera July 1999 - September 2004
Control Chief Corporation September 1997 - May 1999
Dresser Manufacturing Division April 1994 - July 1997
US Navy September 1986 - September 1989
Skills
Access, SharePoint, SQL, Data Analysis, Program Management, Budgets, Analysis, Business Process..., Forecasting, Financial Analysis, Visio, Strategy, Operations Management, Strategic Planning, Telecommunications, Leadership
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2004 — 2005
Masters, Management Information Systems (MIS)
Saint Bonaventure University 1994 — 1997
MBA, Business Administration
Grove City College 1990 — 1994
Bachelors, Business Administration
Direct Energy March 2014 - Present
Direct Energy April 2013 - July 2014
Direct Energy March 2012 - April 2013
Direct Energy January 2011 - March 2012
Direct Energy September 2009 - January 2011
St. Joseph Chiropratic August 2007 - September 2009
Skills
Highly motivated..., Works well under..., Good Excel Skills, Cross-functional Team..., Energy, Data Analysis, Sales, Financial Reporting, Managing Agency..., Customer Service, Process Improvement, Multi Tasking, Team-oriented, Employee Training, Communication Skills, SharePoint, Quality Assurance, Sales Operations, Communication
Education
Franciscan University of Steubenville 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Direct Energy January 2011 - Present
Direct Energy January 2010 - January 2011
MINCOP S.A.S January 2006 - December 2009
Skills
Sales Management, Channel Marketing, Sales Metrics, Marketing Strategy, Sales Excellence, Increasing Profitability, Sales, Multi-channel Marketing, Increased Profitability, Account Management, Cross-functional Team..., Customer Retention, Lead Generation, Marketing, Strategy, Analytics, Management, Direct Marketing, Market Research
Education
Rice University 2012 — 2012
Graduate Certificate in Customer-Focused Strategy, Marketing
Florida International University 2005 — 2009
Bachelors, Business Administration; Marketing and International Business
Bentall Kennedy November 2012 - Present
Rogers Communications September 2011 - November 2012
Direct Energy July 2008 - August 2011
Freelance Web Master and Designer; Self Employeed January 2002 - September 2004
Skills
HTML, CSS, ASP.NET, C#, JavaScript, XML, SharePoint 2010, SharePoint Designer, MOSS 2007, Visual Studio, MS Office Suite, Adobe Creative Suite, InfoPath, K2 BlackPearl, SDLC, SEM, SEO, SharePoint, WSS 3.0, WSS 2.0, Microsoft Office, Requirements Analysis, Web Applications, K2, Microsoft Office..., Dreamweaver
Education
Ted Rogers School of Management, Ryerson University 2006 — 2008
Bachelor of Commerce, Information Technology Management
George Brown College 2003 — 2006
Computer Science, Computer Programming & Systems Analyst
ACT Conferencing 2009 - Present
Live Exchange January 2005 - Present
Direct Energy October 2006 - April 2010
Electro Source Inc January 2000 - January 2005
McCurdy Radio Industries Inc January 1997 - January 2000
Industrial Alliance Life Insurance Company January 1994 - January 1997
Bonanza Family Restaurant January 1992 - January 1994
Education
Georgian College 1991 — 1994
Diploma, Business Administration - Accounting
Direct Energy January 2014 - Present
Hess Corporation June 2008 - December 2013
Ernst & Young August 2004 - June 2008
Ernst & Young (CIS) Limited 2002 - 2004
Arthur Andersen 1998 - 2002
Arthur Andersen Moscow 1998 - 2002
Skills
Financial Reporting, IFRS, Internal Controls, US GAAP, Financial Modeling, Financial Analysis, Consolidation, Corporate Finance, Sarbanes-Oxley Act, Auditing, Derivatives, Due Diligence, Valuation, Accounting, Internal Audit, SEC filings, Financial Risk
Education
New York University - Leonard N. Stern School of Business 2005 — 2007
MBA
Finance University under the Government of the Russian Federation 1994 — 1999
bachelor
Direct Energy June 2014 - Present
Sirius Solutions, LLLP February 2014 - May 2014
IHS December 2013 - January 2014
IHS August 2013 - November 2013
Nexeo Solutions, LLC March 2012 - June 2013
Baker Hughes Incorporated April 2008 - March 2012
Baker Hughes Inc November 2004 - April 2008
Baker Hughes SRL February 2002 - November 2004
Nova Grupo Orinoco, C.A. October 2000 - February 2002
Zoo-Agro de Venezuela March 2000 - September 2000
Skills
Project Management, Treasury, Logistics, E-invoicing, Electronic Payments, E-procurement, Banking Relationships, Accounts Payable, Auditing, SAP, Sarbanes-Oxley Act, Accounting, Financial Analysis, Account Reconciliation, Leadership, Process Improvement, Management, Internal Controls, ERP, Cash Management, Managerial Finance, Strategic Planning, General Ledger, Payroll, Analysis, Finance, Accounts Receivable, Budgets, Cash Flow, Internal Audit, Risk Management, Strategic Financial..., Fixed Assets, Human Resources, Strategy, Invoicing, Outsourcing, Tax, Forecasting
Education
Thunderbird School of Global Management 2005 — 2005
Baker Hughes Business Leadership Program
IESA - Instituto de Estudios Superiores de Administracion 1999 — 2000
Certificate, Advanced Management Program
Universidad Central de Venezuela 1996 — 1999
Master, Finance
Universidad Católica Andrés Bello 1986 — 1995
Bachelor of Science (B.S.), Business Administration, 1992; Public Accounting, 1995
Georgia Southern University - College of Business Administration 1984 — 1986
AS, Office Administration
Scotiabank May 2014 - Present
Direct Energy May 2012 - Present
TELUS June 2011 - Present
IBM July 2010 - June 2011
AT&T June 2008 - July 2010
IBM August 2007 - June 2008
Skills
Avaya, VoIP, CCNA, Call Centers, Modular Messaging, Networking, Telecommunications, Telephony, Unified Messaging, Unified Communications, Voice & Data Convergence, Media Gateways, Technical Support
Education
Gulbarga University 1991 — 1995
Direct Energy October 2014 - Present
Ernst & Young December 2011 - October 2014
Barclays Capital September 2010 - February 2012
Platts September 2009 - September 2010
Edison Mission Market and Trading November 2007 - May 2009
Edison Mission Energy 2007 - 2009
Ga Tech May 2003 - May 2007
Vanderbilt University August 2001 - May 2003
Skills
Finance, Options, Valuation, Financial Structuring, Energy, Project Finance, Matlab, Quantitative Analytics, Derivatives, Commodity, Financial Modeling, Trading, Asset Management, Analysis, Strategy, Structured Products, Commodity Markets, Forecasting, Budgets, Financial Analysis, Financial Services, Mergers & Acquisitions, Financial Markets, Risk Management, Investments
Education
Georgia Institute of Technology 2003 — 2007
Ph.D, Electrical Engineering
Vanderbilt University 2001 — 2003
MS, Mechanical Engineering
Tsinghua University 1994 — 2001
BS, ME, Mechanical Engineering
Direct Energy November 2013 - Present
Direct Energy March 2012 - November 2013
Direct Energy March 2011 - March 2012
Cottage Dreams September 2010 - December 2011
Direct Energy January 2010 - March 2011
Cottage Dreams October 2008 - September 2010
Direct Energy March 2005 - January 2010
Centrica plc July 2002 - February 2005
Reuters Group plc October 2000 - June 2002
Freshfields Bruckhaus Deringer 1995 - 2000
Skills
Energy, Mergers, Corporate Governance, Joint Ventures, Corporate Law, Due Diligence, Contract Negotiation, Renewable Energy, Business Strategy, Project Management, New Business Development, Operations Management, Corporate Development, Negotiation, Leadership, Mergers & Acquisitions, Energy Markets, Management, Leadership Development, Electricity Markets, Strategy, Business Process..., Natural Gas, Commodity Markets, Demand Response, Smart Grid, Energy Policy, M&A experience, Intellectual Property, Governance, Project Finance, Retail Energy, Solar PV, Energy Industry, Commodity, Executive Management, Cleantech, Divestitures, Business Development, Strategic Planning, Change Management
Education
Harvard Business School 2007 — 2008
PLD, Leadership
The College of Law, Chester 1994 — 1995
Diploma in Legal Practice, Law
University of Southampton 1991 — 1994
LLB (Hons), Law
Kent College, Canterbury 1988 — 1990
CIBC January 2014 - April 2015
Bank of America November 2010 - July 2013
Ontario Public Service November 2007 - February 2010
Justice Technology Services November 2008 - December 2009
Ministry of Transportation November 2007 - May 2008
CIBC January 2007 - August 2007
CIBC August 2004 - August 2006
Hudson's Bay Company January 2004 - July 2004
Direct Energy August 2003 - December 2003
Workplace Safety and Insurance Board (WSIB) September 2001 - May 2003
Skills
Business Analysis, Business Process Mapping, Requirements Gathering, Enterprise Data..., Information Architecture, Business Architecture, Full SDLC, RUP Methodologies, Integration, Enterprise Architecture, Project Management, Business Process, Vendor Management, MS Project, Requirements Analysis, Visio, Data Warehousing, Business Requirements, Business Intelligence, SDLC, Software Documentation, PMO, User Acceptance Testing, Strategy, Management, Project Portfolio...
Education
Fanshawe College 2000 — 2001
Business Admin
The University of Calgary 1983 — 1984
International Business, Trade, and Tax Law
Clarifi (formerly CCCS of Delaware Valley) 2015 - Present
Clarifi (formerly CCCS of Delaware Valley) January 2015 - 2015
Direct Energy September 2014 - October 2014
Harmony Clothing DBA W. Seitchik & Sons January 2013 - January 2014
Huntingdon Valley Country Club July 2011 - January 2012
St. Christopher Hospital for Children September 2008 - May 2011
Greater Philadelphia Health Action, Inc. May 2006 - September 2008
Skills
medical assisting, Phlebotomy, Bartending, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Healthcare, Invoicing, Marketing, Medical Assisting, Medical Records, Time Management
Education
Gwynedd-Mercy College 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General, GPA 3.7
Thompson Institute 2001 — 2002
Medical Assisting Certificate, Medical/Clinical Assistant/ Phlebotomist, GPA 3.5
eHealth Ontario August 2015 - Present
eHealth Ontario June 2012 - August 2015
Direct Energy September 2009 - May 2012
Direct Energy August 2002 - August 2009
Xerox October 1995 - July 2002
IBM February 1991 - September 1995
IBM September 1988 - January 1991
Skills
Business Process..., Business Analysis, Competitive Analysis, Vendor Management, Management, Product Development, Product Marketing, Product Management, Project Portfolio..., Business Strategy, Business Intelligence, Change Management, Business Requirements, Business Case, Business Process Design, Strategic Planning, Requirements Analysis, Critical Thinking, Time Management, Operations Management, Continuous Improvement, Agile Project Management, Customer Service, Market Research, Business Planning, Data Management, Customer Retention, Business Operations..., Customer Lifecycle..., Business Modeling, Business Management, B2B Marketing, Creative Problem Solving, International Marketing, IT Solutions, Marketing Strategy, Performance Standards, Product Life Cycle..., Product Portfolio, Professional Services..., Product Strategy, Productivity Improvement, Software Implementation, Software Quality..., Systems Modeling, Strategic Thinking, Project Management, Business Process, Leadership, Process Improvement
Education
Universidad de Los Andes 1983 — 1988
Bachelor of Science, Computer and Systems Engineering
Universidad Escuela de Administración y Finanzas y Tecnologías 1993 — 1993
Professional Certificate, Marketing
Fundación Universidad de Bogotá 'JorgeTadeo Lozano' 1994 — 1995
Specialist, Marketing Management
McMaster University
Business Analysis Program
HVAC Business Consultants October 2012 - Present
Southern Comfort One Hour Air Conditioning September 2011 - September 2012
Direct Energy June 2008 - October 2011
Service Experts July 2003 - June 2008
Skills
Team Building, Indoor Air Quality, Heating, Air Conditioning, Leadership, HVAC, Training, New Business Development, Management, Coaching, Plumbing, Customer Retention, Operations Management, Energy Efficiency, Sales, Business Development, Sales Management, Marketing, Operational Excellence, Energy Conservation, Customer Satisfaction, Pricing, Selling Skills, Franchise Consulting, P&L Management, Boilers, Customer Experience, Energy Management, Contract Negotiation, Ventilation, Strategic Planning, Refrigeration, Inventory Management, HVAC Controls, Cooling Water, Sales Process, Time Management, Business Analysis, Business Acquisition, Sales Operations, Franchising, Income Statement, Energy Audits, Sales Training, P&L Analysis, Supplier Negotiation, Technicain..., Energy, Building Automation
Education
Florida Southern College 1986 — 1989
Criminal Justice
L. Franklin Hackney CPA, PLLC August 1995 - Present
Energy XXI July 2009 - Present
Plains Exploration and Production 2000 - Present
Direct Energy 2009 - 2012
Mackey & Tanner, LLC 2008 - 2009
SCI 2006 - 2008
UHY Advisors 2006 - 2007
Chevron Phillips Chemical Company 2003 - 2004
Robert Half International 2000 - 2002
IFCO SYSTEMS 2000 - 2001
Skills
Accounting, Forecasting, Sarbanes-Oxley Act, Analysis, Financial Analysis, Financial Modeling, Budgets, Mergers & Acquisitions, Microsoft Office, Data Analysis, Petroleum, SEC filings, Strategy, Management, SAP, Account Reconciliation, Auditing, Financial Reporting, Project Planning, Due Diligence
Education
Florida Agricultural and Mechanical University 1984 — 1988
Bachelor of Science (BS), Accounting
Direct Energy May 2014 - Present
Accenture June 2011 - September 2013
Florida State University August 2008 - December 2009
Skills
Management Consulting, Leadership, Organizational Design, Program Management, Business Strategy, Business Process..., Marketing Strategy, Segmentation, Analytics, Management, Business Process, Economics, Business Analytics, Business Transformation, Asian Studies, Data Analysis, Financial Modeling, Competitive Analysis, Quantitative Analytics, Procurement, International Marketing, Statistics, Supply Chain Consulting, Emerging Markets, Localization, Internationalization, China Business..., Customer Segmentation..., Target Marketing, Auditing, Strategic Sourcing, Supplier Evaluation, Forecasting, Predictive Analytics, Predictive Modeling, Oral & Written..., Asian markets, International Market..., Standardization, International Economics, Chinese culture, Cost Models, Statistical Reporting, SWOT analysis, PEST Analysis, Compliance, Quantitative Data, Contractual Agreements, SAS, SAS Programming
Education
Florida State University 2008 — 2010
MA, Asian Studies, International Business, 3.87 / 4.0
Tianjin Foreign Studies University 2009 — 2009
Certificate of Completion, Chinese, 3.7 / 4.0
Louisiana State University and Agricultural and Mechanical College 2003 — 2008
BA, Mass Communication, Business, 3.47 / 4.0
Edward Little High School 1999 — 2003
Alliance Data August 2012 - Present
Vertex Business Services September 2011 - August 2012
Terremark Worldwide August 2010 - September 2011
British Telecom April 2010 - August 2010
Direct Energy March 2009 - April 2010
Alliance Data 2007 - March 2009
Rent-A-Center April 2005 - May 2007
GA Bank February 2004 - 2007
Prudential Health Care, and Nacogdoches Memorial Hospital June 1996 - July 2005
Urban Escapes October 1998 - September 2003
Skills
Project Management, Six Sigma, Analysis, Business Analysis, Business Process..., Call Centers, Change Management, Cross-functional Team..., Data Center, IT Strategy, Integration, Management, MS Project, PMO, PMP, Process Improvement, Procurement, Program Management, Project Planning, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Service Delivery, SharePoint, Budgets, CRM, ITIL, Leadership, Operations Management, Software Development, Software Documentation, Software Project..., Start-ups, Strategy, Team Building, Training, Vendor Management, Visio, Microsoft Project
Education
SMU Cox Business School: Entrepreneur Course 2012 — 2012
Certificate for Starting a Business: The SMU Entrepreneur Course, Business Start Up MBA
NLP with Susan Stageman 2010 — 2010
The University of Texas at Arlington 1996 — 1998
Business Science
Georgia Southern University
Samsung Electronics May 2010 - Present
Direct Energy December 2006 - March 2010
Burlodge Canada October 2003 - December 2006
The Brick March 1994 - October 2003
Skills
Business Analysis, Strategic Planning, Customer Service
Education
George Brown College 1980 — 1981
Domestic Appliance Certificate
Direct Energy March 2015 - Present
Ea AQUARII, LLC September 2013 - May 2015
Abt Associates, Inc. January 2006 - September 2013
CompuCom September 2004 - January 2006
Eurosystems Ltd. October 1998 - June 2004
Skills
Enterprise Architecture, Disaster Recovery, Business Development, IT Strategy, Security, System Administration, Cloud Computing, Integration, Strategic Planning, Program Management, Project Management, Business Strategy, ITIL Certified, Infrastructure planning..., Strategic Thinking, Strategic Leadership, IT Management, Optimization, Process Improvement, Change Management, Virtualization, vSphere, VMware, Systems Engineering, SCOM, Policy, Negotiation, Vendor Management, IT Operations, ITIL, Operating Systems, CRM, Management, Network Security, Business Process, Networking, Strategy, Active Directory, Enterprise Software, Leadership, System Architecture, Consulting, Risk Management, SharePoint, Quality Assurance, CISSP, Data Center, Start-ups, Servers, System Deployment
Education
Harvard University 2006 — 2010
Master of Liberal Arts, IT Management
Technical University Sofia 1989 — 1996
Master of Engineering (MEng) in Electronics and Automatics, Communications and Video Technologies
Baker Botts LLP April 2012 - Present
Arbonne International June 2013 - Present
CHRISTUS Health January 2010 - April 2010
Direct Energy December 2008 - June 2009
Sirius Solutions August 2007 - September 2008
Arthur J. Gallagher November 2001 - August 2007
Hale, Carlson July 2000 - February 2001
Head & Associates, LLC November 1998 - July 2000
Skills
Invoicing, New Business Development, Outlook, PowerPoint, Accounts Receivable, Microsoft Excel, Process Improvement, Time Management, Payroll, Training, Microsoft Word, SharePoint, Accounting, Budgets, Business Development, Management, Recruiting, Process Scheduler, Event Planning, Office Management
Education
University of Southern Maine
George Mason University 1992 — 1994
Hahn High School, Hahn Air Force 1990 — 1992
Huntington National Bank January 2014 - Present
Huntington National Bank June 2010 - June 2014
Direct Energy March 2009 - June 2010
Ologie January 2007 - February 2009
Nationwide Insurance February 2005 - January 2007
Citicards May 2004 - February 2005
JPMorgan Chase & Co. (Formally Bank One) September 1999 - May 2004
Bank One International September 1998 - September 1999
First USA September 1997 - September 1998
Bank One August 1995 - August 1997
Skills
Strategy, Cross-functional Team..., Marketing Strategy, Leadership, CRM, Vendor Management, Management, Marketing, Program Management, Team Building, Strategic Planning, Project Management, Integrated Marketing, Banking, Business Development, Retail, Market Research, Social Media Marketing, Financial Services, Customer Insight, Budgets, Analysis, Analytics, Direct Marketing, Segmentation, Executive Management, Financial Analysis, Competitive Analysis, Portfolio Management, Risk Management, Consulting, Project Planning, Integration, Process Improvement, Change Management, Business Analysis, Team Leadership, Product Management, Business Strategy, Marketing Communications, Strategic Brand..., Strategic Brand..., Go-to-market Strategy, Product Development, Creative Developement, Business Insights, Internal Communications, Content Development, Supplier Negotiation, International Business
Education
Harvard Business School - Executive Seminars 2007 — 2007
Product Development, CSR
Mount St. Joseph University 1985 — 1986
M.A., Education
Cincinnati Christian University 1981 — 1985
BS, Liberal Arts
PHEAA February 2015 - Present
Wake Up Now March 2014 - Present
Target July 2014 - March 2015
LIDS Sports Group July 2013 - November 2014
7-Eleven October 2012 - June 2013
Direct Energy June 2011 - April 2012
Spark Energy April 2011 - June 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Social Media, Public Speaking, Research, Outlook, Windows, Microsoft Word, Editing, Teaching, Teamwork, Data Entry, Sales, Cashiering, Management, Time Management
Education
Kaplan Career Institute-Harrisburg 2012 — 2014
Harrisburg Area Community College 2010 — 2011
General Studies
Fiserv November 2012 - Present
Fiserv July 2011 - November 2012
JPMorgan Chase September 2010 - July 2011
Direct Energy June 2007 - June 2010
Direct Energy 2004 - 2006
Computer Sciences Corporation 1999 - 2003
Enron Energy Services 1994 - 2003
Skills
Training, Performance Management, Operations Management, Contract Management, Management, Customer Service, Coaching, Marketing Communications, Business Process, Call Center, Project Management, Process Improvement, Team Leadership, Strategic Planning, Change Management, Leadership, CRM, Budgets, Business Analysis, Communications Planning, Microsoft Applications, PowerPoint, Corporate Communications, Vendor Management, Execution Focus, Strategy Implementation, Internal Communications, Call Centers, Human Resources, Strategic Communications, Project Planning, Marketing, Cross-functional Team..., Market Research, Account Management
Education
Franklin University
Bachelor of Science, Marketing - Business Management
Franklin University
Bachelor’s Degree, Bachelor of Science, Marketing and Business Management
Direct Energy September 2015 - Present
Direct Energy August 2014 - September 2015
Direct Energy June 2012 - August 2014
Direct Energy January 2011 - June 2012
Direct Energy June 2010 - January 2011
Direct Energy January 2009 - June 2010
WOUB Center for Public Media September 2006 - June 2008
Ohio University Provost Office June 2006 - June 2008
Skills
SharePoint, Microsoft Excel, Microsoft Office, Project Management, Value Propositions, Marketing Communications, Marketing, Community Outreach, Affinity, Aggregation, Energy, Public Relations, Creative Writing, Sales Operations, Employee Engagement, Volunteering, Event Planning, Vendor Management, Network Marketing, Cross-functional Team..., Leadership, Team Leadership, Management, Press Releases, Editing, Strategic Planning, Commodity Markets, Market Research, Microsoft Word, Social Media Marketing, Project Planning, Strategy, Email Marketing, Marketing Strategy, Energy Markets, Internal Communications, Strategic Communications, Online Marketing, Social Networking, Corporate Communications, Product Marketing, Direct Marketing, Analysis
Education
Ohio University 2004 — 2008
BA, English
Franklin University 2008 — 2009
BS, Marketing
Direct Energy May 2013 - Present
Direct Energy June 2012 - May 2013
WhiteFence May 2007 - June 2012
Asbury Automotive Group January 2006 - May 2007
United States Army Reserve January 1996 - November 2004
Skills
Financial Analysis, Analysis, Microsoft Excel, PowerPoint, Outlook, Finance, Accounting, Microsoft Word, SAP, Financial Reporting, Financial Accounting, Business Analysis, Auditing, Project Management, Internal Audit, Leadership, Management, Budgets, Account Management, Ontime Project..., Great Plains Accounting..., Microsoft PowerPoint, Microsoft Outlook, Accounts Receivable, Process Improvement, Data Analysis, Microsoft Office, Teamwork
Education
University of North Florida 2003 — 2005
Bachelor of Business Administration, Financial Services
Florida Community College at Jacksonville 2001 — 2003
Associate in Arts, Computer Information Systems
NuDevco Partners December 2014 - Present
Linde Engineering North America Inc. September 2013 - November 2014
Linde Engineering North America (formerly Selas Fluid) November 2012 - September 2013
Selas Fluid Processing Corp August 2010 - November 2012
Direct Energy 2007 - 2009
Primesouth, LLC 2006 - 2007
TECO Energy / Entegra Power Group 2001 - 2006
Arkansas Department of Environmental Quality 1994 - 2001
Skills
HAZOP, Hazard Identification, QHSE, Accident Investigation, Petrochemical, Behavior Based Safety, Hazard Analysis, Incident Investigation, Occupational Health, Oil/Gas, HSE Management Systems, Safety Management..., Process Safety, Industrial Safety, Construction Safety, Power Generation, Industrial Water..., Environmental..., Natural Gas, Switch Yard Operations, Construction, Petroleum, Supervisory Skills, Risk Assessment, EHS, Environmental Awareness, Inspection, Industrial Hygiene, Workplace Safety, Hazard Recognition, Safety Training, Gas, Factory, Safety Auditing, Refinery, ISO 14001, Process Safety..., Root Cause Analysis, Safety Engineering, HAZWOPER, Fall Protection, Ergonomics, Hazardous Waste..., HSE auditing, Environmental Compliance, Hazardous Materials, Fire Safety, Asbestos, OSHA 30-Hour, ISO
Education
Georgia Institute of Technology 2010 — 2012
Certificate, Selected Topics in Occupational Health
Arkansas Tech University
BS, Biology
Lousiana Tech University
Southside High School, Ft. Smith, AR
Direct Energy December 2013 - December 2014
Direct Energy November 2010 - November 2013
McKinsey & Company July 2003 - October 2010
UBS Investment Bank May 2002 - August 2002
Thayer Capital Partners June 2000 - September 2001
McKinsey & Company July 1998 - May 2000
Skills
Energy, Mergers, Natural Gas, Due Diligence, Financial Modeling, Renewable Energy, Business Strategy, Valuation, Commodity Markets, Energy Markets, Management Consulting, Acquisition Integration, Strategic Planning, Energy Efficiency, Business Development, Corporate Finance, Hedging, Private Equity, Strategy, Commodity, Thought Leadership, Risk Management, Energy Industry, Mergers & Acquisitions, Portfolio Management, Electricity Markets, Electric Power, Power Generation, Management, Financial Analysis, Leadership, Analysis, Trading, Finance, Executive Management
Education
Harvard Business School 2001 — 2003
Master of Business Administration (MBA), General Management and Corporate Finance
Rice University 1994 — 1998
Bachelor of Science (B.S.), Mechanical Engineering, cum laude
Rice University 1994 — 1998
Bachelor of Arts (B.A.), Economics, cum laude
R&G Mechanical October 2014 - Present
BickTech Mechanical August 2012 - September 2014
Patrick Sprack Ltd March 2013 - March 2014
Hot Sauce Heating and Air 2012 - 2013
Westway Mechanical August 2010 - August 2012
Direct Energy March 2010 - August 2010
Fran's Restaurant March 2008 - March 2010
Medieval Times August 2007 - March 2008
Glenosha Farms May 2001 - November 2005
Skills
Customer Service, Customer Satisfaction, Project Management, New appliance..., Appliance maintenance, Electrical..., Troubleshooting, Plumbing, Residential Homes, Hot Water, Contract Negotiation, Heating, Air Conditioning, Training, HVAC
Education
Hi Mark Occupational Skills Training Centre 2012 — 2013
Gas Technician 1, Natural gas and propane fueled appliances, 91%
George Brown College 2012 — 2012
Certificate, Plumbing
Hi Mark Occupational Skills Training Centre 2009 — 2010
Gas Technician 2, Natural gas and Propane fueled appliances
Courtice Secondary School 2001 — 2005
Diploma, Trades, Arts
Direct Energy May 2015 - Present
Mövenpick Hotels & Resorts March 2014 - June 2014
Skills
Event Management, Time Management
Education
Haskayne School of Business 2014 — 2018
Bachelor of Commerce (B.Com.), Logistics, Materials, and Supply Chain Management
Direct Energy February 2015 - Present
Cox Enterprises April 2012 - February 2015
UPS August 2006 - April 2012
United Parcel Service May 2003 - August 2006
The Institute on Urban Policy and Development January 2004 - April 2006
UPS May 2003 - January 2006
Skills
Crisis Communications, Strategic Communications, Corporate Communications, Writing, Internal Communications, Editing, Social Media, Newsletters, Press Releases, Public Relations, Media Relations, Content Management, Copywriting, Content Development, Public Affairs, Project Management, Marketing Communications, Social Media Marketing, Social Networking, Publicity, Management, Web Content Management, Communications Planning, Leadership, Speech Writing, Journalism, Copy Editing, Storytelling, News Writing, Leadership Development, Content Strategy, Communication Training, Web Content, Internal & External..., Cross-functional Team..., Strategy
Education
Florida Agricultural and Mechanical University 2002 — 2006
Bachelor of Arts, Journalism
Elite Advantage Prep, LLC April 2013 - Present
Direct Energy January 2014 - August 2014
Hess Corporation November 2011 - December 2013
Hess Corporation January 2011 - November 2011
Hess Corporation April 2010 - February 2011
The Jones Group Inc. December 2009 - April 2010
Free People October 2009 - November 2009
Abercrombie & Fitch June 2007 - March 2009
Orr Associates, Inc. January 2006 - May 2007
Hess Corporation May 2006 - August 2006
Skills
Lead Generation, Market Research, Marketing Strategy, Product Development, Demand Generation, Salesforce.com, Leadership, New Business Development, Competitive Analysis, Strategic Planning, Fashion, Sales, Event Planning, Management, Vendor Management, Strategy, Marketo, SWOT analysis, Negotiation, Logistics, Copywriting, Buying, Production, Promotions, Marketing Communications, Writing, Contract Negotiation, Product Management, Production Management, Content Management, Content Development, Employee Training, Marketing, CRM
Education
Georgetown University - The McDonough School of Business 2003 — 2007
B.S.B.A, Cum Laude, Marketing
UC Irvine, Extension 2014 — 2015
Independent Educational Consultant Certificate
Dunellen High School 1999 — 2003
High School, 4.3 GPA
University of Melbourne - Melbourne Business School
topteamleaders June 2014 - Present
Direct Energy October 2013 - June 2014
Direct Energy July 2009 - October 2013
AES June 2007 - June 2009
Indianapolis Power & Light Company December 2000 - June 2007
Central Illinois Light Company May 1999 - December 2000
AES Red Oak August 1998 - December 1999
Light June 1996 - December 1997
AES Power, Inc. August 1994 - July 1996
Dayton Power & Light April 1987 - August 1994
Skills
Strategy, Performance Management, Energy, Change Management, Mergers & Acquisitions, Leadership, Management, Negotiation, Executive Management, Coaching, Leadership Development, Start-ups, Business Strategy, Strategic Planning, Business Process..., New Business Development, Power Generation, Program Management, Project Management, Business Development
Education
Harvard Law School
Executive Program On Negotiation
University of Dayton
Bachelors, Engineering
DaVita Rx March 2013 - Present
Bank of America January 2011 - March 2013
Direct Energy May 2008 - October 2010
Alliance Data February 1997 - April 2008
MCI Corporation 1989 - 1997
Skills
Business Process..., Call Center, Process Improvement, Credit Cards, Vendor Management, Service Delivery, Employee Relations, Project Planning, Resource Management, Project Portfolio..., Customer Experience, Customer Satisfaction, Operations Management, Change Management, Outsourcing, Project Management, Performance Management, Business Analysis, Project Delivery, Business Requirements, PMO, Requirements Gathering, SDLC, BPO, Training, Business Process, Program Management, CRM, Quality Assurance, Visio, Cross-functional Team..., SharePoint, Software Documentation, Call Centers
Education
Grambling State University 1985 — 1989
Computer Information Systems
Direct Energy September 2005 - Present
AT&T March 1979 - September 2005
Skills
Natural Gas, Gas, Energy Markets, Commissioning, Power Generation, Commodity Markets, Boilers, Energy Management, Contract Management, Pumps, Energy Performance..., Process Engineering, Smart Metering, Demand Response, Procurement, Project Engineering, Renewable Energy, Business Process..., Call Centers, Process Improvement, Workforce Management, Training Delivery, Management, Strategy, Leadership, Customer Service, Coaching, Program Management, Customer Satisfaction, Customer Experience, Call Center Development, Analysis, Employee Engagement, Business Process, Interviews, Sales
Education
Grambling State University
Bachelor of Arts (BA), Social Work
Direct Energy October 2014 - Present
Sutherland Asbill & Brennan LLP January 2011 - October 2014
Fulbright & Jaworski November 2006 - January 2011
Skills
Litigation, Commercial Litigation, Business Litigation, Legal Advice, Product Liability, Breach Of Contract, International Law, Dispute, Joint Ventures, Trade Secrets, Litigation Support
Education
Tulane Law School 2003 — 2006
J.D., magna cum laude
Georgetown University 1999 — 2003
B.A., Political Economy
The Kinkaid School
Direct Energy November 2013 - Present
The Huntington National Bank November 2012 - January 2014
The Huntington National Bank April 2012 - November 2012
AT&T June 2001 - November 2010
AT&T January 2001 - May 2001
AT&T January 1999 - December 2000
Skills
Microsoft Office Suite, Microsoft Windows (All..., IEX, CMS (Call Center..., PC (Installation,..., Wireless Networking..., Remote Access (RDP,..., CMD Line Troubleshooting, xDSL Products &..., Desktop User Support..., Witness, Fact (Call..., CP-SOS (DSL..., ESON, ASON, BI..., Multi-Line Phone Systems, Business Results &..., Revenue Generation &..., Microsoft Outlook Email..., Call Center Management, Customer Escalation..., Schedule Adherence..., SOX Audit & Compliance, Labor Relations Policy..., Labor Union Grievance..., Typing - 50 WPM with..., Telecommunications, Microsoft Office, Call Center, Management, Troubleshooting, Call Centers, Training, Customer Satisfaction, Team Management, Sales, Program Management, Software Documentation, Coaching, Customer Service, Security, Networking, Analysis, Vendor Management, Access, Team Leadership, Team Building, Outlook, Process Improvement, Project Management, Customer Experience, Salesforce.com, Customer Retention
Education
Franklin University 2006 — 2006
BS, Computer Science
Capital University 1990 — 1994
B.A., Business Management
Muirfield Energy February 2009 - Present
Direct Energy 2004 - 2008
Amerada Hess 1998 - 2002
Equitable Resources, Inc. 1997 - 1998
Skills
Natural Gas, Energy, Renewable Energy, Business Strategy, Electricity Markets, Energy Markets, Commodity Markets, Energy Industry, Demand Response, Energy Policy, Energy Management, Electricity, Smart Grid, Energy Conservation, Alternative Energy, Energy Audits, Energy Efficiency, Sustainable Energy, Solar Energy, Electric Power, Cleantech, Power Generation, Wind, Hedging, Photovoltaics, Gas, Commodity, Pipelines, Oil & Gas Industry
Education
Fordham University 1975 — 1979
B.A., History
College Pro January 2015 - August 2015
Starbucks August 2014 - February 2015
Canada's Wonderland March 2014 - September 2014
George Brown College September 2012 - May 2014
Maple Leaf Sports & Entertainment January 2013 - April 2014
City of Brampton May 2013 - September 2013
Direct Energy July 2007 - February 2011
Skills
Teamwork, Customer Service, Social Media, Public Speaking, Team Leadership, Event Planning, Microsoft Office, Team Building, Microsoft Word, Research, Photoshop, Coordination, People Skills, Inspiring People, Inspiring Leadership, Teaching, Android, Communication, Computers, Drawing, Interior Design, Hospitality Industry, Data Warehousing, Project Management, Microsoft Excel, Human Resources, Organizational Behavior, Accounting, Business English, Communication Skills, Sales, Microsoft Project, Applied Mathematics, Leadership, Social Networking, Time Management, PowerPoint, Training, Marketing, Event Management, Marketing Strategy
Education
George Brown College 2012 — 2016
Bachelor of Applied Business, Hospitality Operations Management
Fletchers Meadow S.S. 2011 — 2012
Twelve
Mayfield Secondary School - Visual Arts 2007 — 2012
High School Diploma, Visial Arts
McCarty Printing November 2013 - Present
Direct Energy June 2013 - November 2013
Schaffner, Knight, Minnaugh & Company, P.C. November 2005 - June 2013
Skills
Tax Preparation, Tax Consulting, Accounting and..., Tax, Tax Advisory, QuickBooks, Fixed Assets, Accounting, Analysis, Auditing, Bookkeeping, Financial Accounting, Internal Controls, Tax Returns, Microsoft Excel
Education
Pennsylvania State University-Erie Campus 2003 — 2006
Bachelor's degree, Accounting
Gannon University 2002 — 2003
Direct Energy 2008 - 2009
Skills
Social Media Marketing
Education
Fordham University 2005 — 2008
Business Admin., Marketing
NextEra Energy Services November 2012 - Present
Reliant Energy July 2011 - October 2012
Direct Energy January 2009 - June 2011
Direct Energy November 2006 - December 2008
Alvarez & Marsal Business Consulting September 2005 - October 2006
Reliant Energy August 2000 - August 2005
Skills
Smart Grid, Product Innovation, Technology..., Business Strategy, Product Development, Program Management, Analytics, Cross-functional Team..., Product Launch, Commercialization, Strategy, Business Development, Business Process, Strategic Planning, Business Planning, Leadership, Energy, Demand Response, Energy Markets, Commodity Markets, Business Process..., Contract Negotiation, Financial Modeling, Outsourcing, Marketing, Mergers & Acquisitions, Competitive Analysis, Electricity Markets, Executive Management
Education
Vanderbilt University - Owen Graduate School of Management 1998 — 2000
MBA
Georgetown University 1990 — 1994
BSBA
SCRAP METAL EXPORTS January 2007 - Present
The Canadian Direct Marketing September 2006 - Present
Direct Energy September 2005 - August 2006
Education
George Brown College 2005 — 2006
B404, Business Marketing Analysis
South Gujarat University 2000 — 2004
Bachelors, Mechanical Engineering
Strathcona County May 2015 - Present
Husky Energy February 2013 - January 2015
TransAlta May 2009 - November 2012
Direct Energy October 2006 - May 2009
Imperial Oil December 2005 - May 2006
IBM Global Services January 2004 - December 2005
Skills
Integration, SharePoint, Business Analysis, Systems Analysis, Testing, Visio, Crystal Reports, Requirements Gathering, Requirements Analysis, Microsoft SQL Server, Windows 7, SQL, Technical Documentation, User Acceptance Testing, Enterprise Architecture, ITIL, VBA, Oracle SQL, Trading Systems, Risk Management, French, Security, IT Service Management, SDLC, BMC Remedy, Business Process, Software Documentation, IT Strategy, Databases, Software Development, IT Management, MS Project, Information Technology, System Deployment, Business Process..., Active Directory, Problem Solving, Business Intelligence, IT Operations, Database Design, PL/SQL, Oracle, Data Migration, Windows Server, Vendor Management, Business Requirements, Agile Methodologies, Data Modeling, Software Project...
Education
Griffith University 2003 — 2003
Master's degree, Information and Communication Technology
Trent University 1999 — 2002
BA, Computer Studies / Philosophy
Southern Alberta Institute of Technology 1996 — 2000
CNT, Computer Engineering Technology
Deloitte Canada March 2015 - Present
Vale July 2014 - January 2015
Direct Energy August 2013 - June 2014
RBC September 2012 - July 2013
Indigo July 2012 - September 2012
Loblaw Companies Limited September 2010 - June 2012
Skills
Test Management, QA Automation, Project Implementation, SAP Implementation, Business Process, SAP SD, SAP, SAP Security..., HP Quality Center, QTP, Certified SAP Consultant, SD, EWM, SAP HR, SAP MM, Data Migration, ERP, SAP R/3, Business Intelligence, Materials Management, SAP ERP, SAP Netweaver, IDOC, Oracle, SAP Retail, SAP BI, Master Data Management, ECC, Business Objects, EDI, SAPScript, SAP BW, SAP Portal, SAP CRM, SAP SRM, BAPI, SDLC, Quality Assurance, Testing, Regression Testing, System Testing, Test Planning, Test Automation, Test Automation..., User Acceptance Testing, Business Analysis, Requirements Analysis, Consulting, Integration, Business Process...
Education
Marine Academy 1990 — 1995
Master’s Degree, Electrical and Computer Engineering
Georgian College 2003 — 2004
Diploma, Research Analysis
Liceul "Ienachita Vacarescu"
Tangerine March 2015 - Present
Tangerine August 2014 - Present
ING DIRECT April 2012 - Present
Direct Energy June 2011 - April 2012
IAMGOLD Corporation 2009 - June 2011
Maple Leaf Foods 2008 - 2009
Loblaws Companies limited 2007 - 2008
Hilborn Ellis Grant LLP 2006 - 2007
Levy Pilotte 2003 - 2006
Raymond Chabot Grant Thornton 2002 - 2003
Skills
Enterprise Risk..., Internal Controls, Audit, Internal Audit, Risk Management, Auditing, Risk Assessment, External Audit, SAP, IT Audit, Governance, Process Improvement, Change Management, Planning, Corporate Governance, Excel, Business Process..., Risk Mitigation, Access, IT Governance, Risk Analysis, Team Leadership, Microsoft Office, SOX, Sarbanes-Oxley Act, US GAAP, Financial Reporting, CISA, Consolidation, Financial Analysis, Corporate Finance, IFRS, Microsoft Excel, Financial Modeling, Variance Analysis, Managerial Finance, Financial Accounting, Accounting, Project Planning, Operational Risk, COSO, Business Process, Financial Risk, Financial Audits, Operational Risk..., Sarbanes-Oxley, SOX 404, Assurance, Finance, Fraud
Education
HEC Montréal 1999 — 2004
Graduate Diploma, Public Accounting
Institute of Chartered Accountants of Ontario
Chartered Accountant
Wonga Canada Inc. October 2012 - Present
Direct Energy Marketing Limited January 2008 - November 2012
Direct Energy March 2006 - March 2008
Direct Energy June 2005 - March 2006
Direct Energy March 2003 - May 2005
TeleTech June 2000 - March 2003
Skills
Business Process..., Process Improvement, Call Center, Vendor Management, Business Analysis, Outsourcing, Management, Credit Risk Management, Business Planning, Business Strategy, Strategic Planning, Operations Management, Cost Models, Call Centers, Business Development, Team Building, Contract Negotiation, Credit Risk, Performance Management, Financial Analysis, Credit, Analytics, Strategy, Project Management, Forecasting, Change Management, Team Leadership, Leadership, Customer Service, Risk Management, CRM, Account Management, Program Management, Analysis, Portfolio Management, Executive Management, Finance, Banking, Mergers & Acquisitions, Loans
Education
Guangdong University of Foreign Studies 1990 — 1994
Bachelor, International Business
Looking for the next career opportunity 2014 - Present
ERCOT 1980 - Present
Direct Energy 2002 - January 2014
Calpine 2000 - 2002
Dynegy 1998 - 2000
Destec 1995 - 1998
HL&P 1980 - 1993
Skills
Energy Markets, Transmission, Solar Energy, Energy, Analysis, Energy Management, Commodity Markets, Smart Grid, Renewable Energy, Power Generation, Demand Response, Energy Policy, Electric Power, Power Systems
Education
Georgia Institute of Technology
BEE, electrical engineering
Direct Energy March 2000 - Present
Skills
Demand Response, Electricity Markets
Education
George Brown College
Marketing Consultative Solutions - 23 plus years, customer marketing March 2014 - Present
AEP Energy August 2012 - February 2014
AEP Energy November 2010 - September 2012
SouthStar Energy Services November 2009 - November 2010
Direct Energy November 2005 - May 2009
Green Mountain Energy Company January 2004 - November 2005
Bird Technologies November 2002 - December 2004
Emerson Network Power January 1996 - November 2002
Emerson Network Power/ Liebert 1994 - 1996
Ohio Department of Transportation January 1990 - January 1993
Skills
Customer Acquisition, Energy, Retention Programs, Marketing, Customized campaign..., Sales Channel..., Business Process..., Leadership, Sales Management, Product Marketing, Management, Market Analysis, B2B, Contract Negotiation, Strategy, Public Relations, Training, Sales, Business Planning, Business Strategy, Integrated Marketing, Budgets, Start-ups, Program Management, Customer Retention, Analytics, Customer Satisfaction, Product Launch, E-commerce, Sales Operations, Digital Strategy, Lead Generation
Education
The Ohio State University 1990 — 1993
Bachelor's Degree, Marketing and Organizational Communications
Franklin University
MBA
The Ohio State University
Minor, Psychology
Breakthrough Austin May 2013 - August 2014
Huckleberry Creative September 2010 - December 2011
Direct Energy April 2011 - August 2011
U.S. Department of Commerce January 2010 - May 2010
Hilltop Views August 2008 - December 2008
St. Edward's University December 2007 - December 2008
St. Edward's University September 2007 - December 2008
Religions for Peace May 2008 - August 2008
Rainforest Foundation May 2008 - August 2008
Skills
Apple Software, Microsoft Office, Research, Adobe Creative Suite, Windows, Basecamp, Writing, Organization, Coordinating Events, International Trade, International Relations, Graphic Design, Marketing, Leadership, Social Media Marketing, Event Planning, Social Media, Community Outreach, Editing, Management, Microsoft Excel, Nonprofits
Education
George Mason University 2009 — 2011
MA, International Commerce and Policy
St. Edward's University 2005 — 2009
B.A., Global Studies
Shanghai University of Finance and Economics 2009 — 2009
International Business and Economics
Fudan University 2007 — 2007
Chinese Culture and Language
Fulcrum Power Services October 2009 - March 2011
Direct Energy June 2006 - October 2009
Education
Grambling State University
BS
in the Telecom field Project CoordinatorRogers CableOctober 2010 - January 2012
DPY Enterprises November 2008 - September 2010
Rogers Communications February 2007 - November 2008
Vonage Canada June 2005 - February 2007
Direct Energy April 2002 - June 2005
Cannect Communications January 2000 - March 2001
ACC TELE-ENTERPRISES (METROWIDE) October 1994 - December 1999
Skills
Telecommunications, Call Center, VoIP, Customer Experience, Wireless, Computer Network..., Technical Support, Call Centers, Telephony, Customer Service, Management, Team Leadership, Leadership, IP, Account Management, Troubleshooting, Vendor Management, Mobile Devices
Education
George Brown College
PWC February 2012 - Present
Ontario Ministry of Government Services November 2012 - May 2013
Morneau Shepell August 2010 - January 2012
Rogers Communications February 2010 - August 2010
RuggedCom October 2009 - January 2010
Orbitrix October 2008 - September 2009
Direct Energy 2005 - 2006
PRSP 2002 - 2003
Skills
Microsoft CRM, JavaScript, SQL, C#, SSRS, Crystal Reports, WF, Web Applications, SQL Server, Microsoft SQL Server, CRM, WCF, .NET, T-SQL, Business Analysis, TFS, SDLC
Education
Hamdard University 1999 — 2002
2002, Computer Science(BCS Hons)
Direct Energy November 2010 - Present
AOBA Alliance, Inc April 2010 - November 2010
Pepco Energy Services April 2007 - April 2010
CORT 2002 - 2007
Skills
Business Strategy, Energy Management, Sales, Account Management, Analysis, Business Development, Customer Service, Energy, New Business Development, Process Improvement, Renewable Energy
Education
George Mason University 2004 — 2006
MA, International Commerce & Public Policy
Shippensburg University of Pennsylvania 1993 — 1997
BSBA, International Management/Spanish
Direct Energy October 2000 - February 2009
International Comfort Products April 1992 - September 2000
Education
Seneca College of Applied Arts and Technology 2006 — 2007
Certificate, Adult Education
George Brown College 1987 — 1991
Refrigeration Journeyman, HVAC
Ryerson University 1985 — 1987
Certificate, Retail Merchandising
Direct Energy September 2014 - Present
Martin Energy Trading LLC December 2012 - September 2014
BP 2009 - December 2012
Enterprise Products, Inc 2008 - 2009
Bear Stearns 2007 - 2008
University of Tulsa 2003 - 2007
Williams Company 1999 - 2003
Oklahoma State University 1995 - 1999
Skills
Commodity Markets, Natural Gas, Risk Management, Financial Modeling, Trading, Commodity, Hedging, Energy, Derivatives, Valuation, Options, Financial Analysis, Energy Markets, Financial Risk, Quantitative Finance, Monte Carlo Simulation, Quantitative Analytics, Economics, Corporate Finance, VBA, Portfolio Management, Analysis, Statistics, Energy Industry, Credit Risk, Bloomberg, Market Risk, Project Finance, Fixed Income, FX Options, Structured Products, Financial Markets, VAR, Trading Systems, Structured Finance, Swaps, Commodity Risk..., Hedge Funds, Financial Structuring, Equities, Big Picture View, Systems Analysis, Econometrics, Systems Thinking, Leadership
Education
Oklahoma State University 1995 — 1999
PhD, Finance
Fort Hays State University 1992 — 1995
MBA, Business
Fort Hays State University 1985 — 1987
BS, Mathematics
Levitt & Grosman LLP December 2014 - Present
Minden Gross LLP November 2013 - June 2014
Levitt & Grosman LLP 2014 - 2014
Direct Energy May 2011 - August 2013
Willow Breast Cancer Support Canada April 2010 - January 2011
Côté, PROFESSIONAL CORPORATION May 2007 - April 2010
Ronald Chapman, LLB November 2006 - May 2007
Houser, Henry & Syron LLP October 2003 - October 2006
Filion Wakely Thorup Angeletti LLP 2002 - 2003
MCAP FINANCIAL CORPORATION January 2001 - January 2002
Skills
Microsoft Office, Administrative..., Office Management, Customer Service, Employment Law, Litigation, Civil Litigation, Courts, PC Law, PowerPoint, Microsoft Excel, Court documents, Affidavits, Hummingbird DM, Elite Webview, Document Preparation, Administrative..., Legal Assistance
Education
George Brown College 2001 — 2002
Legal Administrative Assistant/Secretary
George Brown College 1991 — 1993
Aire serv of York 2012 - 2012
CB Richard Ellis 2010 - 2011
Direct Energy 2000 - 2010
Skills
HVAC, Heating, Indoor Air Quality, Energy Management, Air Conditioning, Plumbing, Cooling, Troubleshooting, Retrofits, Gas, Installations, Customer Service, Residential, Preventive Maintenance, Water, Energy, Timely, Commissioning, Home, Cost, HVAC Controls, Construction, Problem Solving, Electrical, Supervisory Skills, Energy Efficiency, Renewable Energy, Energy Conservation
Education
Gujarat University 1985 — 1989
B. Sc., Chemistry
Jamhuri High School 1985 — 1986
A Level, Science
Upper Hill School 1981 — 1984
O Level
Direct Energy May 2013 - Present
Direct Energy January 2013 - April 2013
Direct Energy December 2009 - December 2012
Direct Energy January 2009 - November 2009
Direct Energy April 2007 - December 2008
Direct Energy October 2004 - March 2007
Energy East September 1994 - September 2004
Sunrise Energy Services October 1992 - August 1994
Hadson Gas Systems August 1984 - October 1988
Skills
Energy Markets, Portfolio Management, Commodity Markets, Energy, Electricity Markets
Education
Upper St Clair High School 1970 — 1974
Georgetown University
BSFS, MBA
Legal Aid Ontario February 2014 - Present
Colgate Palmolive Canada Inc January 2012 - February 2014
Direct Energy May 2011 - January 2012
New York Fries September 2010 - May 2011
Kids Help Phone May 2010 - August 2010
New York Fries September 1999 - August 2010
Skills
Recruiting, Employee Relations, Human Resources, Onboarding, Employee Benefits, Training, New Hire Orientations, Interviews, Personnel Management, Payroll, Employment Law, Leadership, Job Descriptions, Customer Service, Management, Conflict Resolution, Teamwork, Taleo, HRIS, HR Policies, Temporary Placement, Hiring, Performance Management
Education
Centennial College 2015 — 2015
Training and Development Certificate Program, Human Resources Management, In Progress
George Brown College 2009 — 2010
Post Graduate Diploma, Human Resource Management
York University 2004 — 2008
BA, Psychology and Communications
Direct Energy December 2013 - Present
Constellation Energy September 2012 - November 2013
Constellation Energy May 2011 - November 2012
MXEnergy 2008 - 2011
New York City Housing Authority March 2008 - September 2008
Novartis April 2007 - February 2008
Vedicsoft Solutions Inc. 2006 - 2008
YMCA of Honolulu February 2006 - August 2006
Hawaii Maritime Center September 2005 - May 2006
Hawaii Pacific University June 2004 - May 2006
Skills
Data Warehousing, Oracle, Business Intelligence, Databases, ETL, OBIEE, Database Design, Data Modeling, Software Development, Microsoft SQL Server, T-SQL, Unix, Performance Tuning, Energy, Crystal Reports, Visual Basic, Access, MySQL, .NET, Unix Shell Scripting, Oracle PL/SQL..., JavaScript, Visio, Java, ASP.NET, Energy Management, Microstrategy, Siebel, XML, Demand Forecasting, PL/SQL, Reports, Retail Energy, Risk Management, SOX, SSRS, SSIS, Python, Perl, DW, Lodestar, OBIEE 10g/11g, Erwin, EDI, Transaction Management, Visual Studio, Analytics, Informatica, QlikView, Tableau
Education
Hawaii Pacific University 2004 — 2006
MS, Information Systems
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer Science Eng
Avaya April 2014 - Present
Direct Energy December 2011 - March 2014
International Avaya Users Group (IAUG) December 2012 - June 2013
Direct Energy September 2007 - December 2011
Lexsys Networks/ Smart IP April 2003 - September 2007
Nelson Education 1999 - 2003
Skills
Avaya, Telecommunications, Voice Mail, Call Center, IP PBX, Voice Networks, Nortel, Avaya Aura, Contact Centers, Avaya Aura Contact..., SIP, H.323, Avaya CS1000E, IVR, Project Management, Vendor Management, Call Centers, ACD, Integration, System Deployment, Solution Selling, VoIP, Telephony, Cross-functional Team..., Cellular Communications, Troubleshooting, Networking, Technical Support, IT Strategy
Education
Fleming College 1998 — 2001
Electronics Technician, Telecommunications
Archbishop Denis O'Connor High School
Direct Energy January 2002 - October 2009
Enbridge Energy September 2000 - January 2002
TD January 1997 - January 1999
TD January 1993 - January 1996
Skills
Project Planning, Human Resources, Analysis, Negotiation, Business Analysis, Workforce Management, Call Center, Business Process..., Process Improvement, Vendor Management, Requirements Gathering, Forecasting, Business Requirements, Visio, Business Process
Education
George Brown College
Diploma, Business Administration and Management, General
CAA South Central Ontario January 2014 - Present
Canadian Tire July 2013 - January 2014
Just Energy March 2007 - March 2012
Just Energy November 2005 - March 2007
Just Energy August 2003 - November 2005
Just Energy February 2002 - August 2003
Direct Energy April 2000 - February 2002
Skills
Workforce Management, Coaching, Team Building, Energy, Performance Management, Recruiting, Business Strategy, Natural Gas, Customer Satisfaction, Customer Retention, Customer Experience, Training, Call Center, Customer Service, Contact Centers, Project Management, Strategic Planning, Team Leadership, Change Management, Process Improvement, Business Process..., Business Analysis, Operations Management, Call Centers, Leadership, Quality Assurance, CRM, Vendor Management, Account Management, Analysis, Data Analysis, Management, Team Management, Telecommunications, Business Development, Forecasting, Sales Operations, New Business Development, Sales, Program Management, Sales Management, Contract Negotiation, Troubleshooting, Employee Training, Project Planning, Outsourcing, Software Documentation, Salesforce.com, Budgets, Teamwork
Education
George Brown College 1996 — 1998
Graphic Design
Direct Energy December 2014 - Present
The Boston Consulting Group October 2012 - September 2014
The Boston Consulting Group June 2011 - August 2011
The Dow Chemical Company September 2006 - July 2010
DuPont April 2003 - September 2005
Skills
Corporate Development, Mergers & Acquisitions, Due Diligence, Corporate Finance, Energy, Six Sigma, Financial Analysis, Strategy, Change Management, Strategic Planning
Education
Harvard Business School 2010 — 2012
MBA
The Ohio State University 2001 — 2006
BS, Chemical Engineering
Xcel Energy July 2014 - Present
Energy Northwest May 2011 - July 2014
Entergy 2010 - 2011
Xcel Energy June 2007 - August 2010
Direct Energy April 2006 - June 2007
TXU Energy January 2000 - April 2006
Skills
Nuclear, Human Performance, Corrective Actions, Radiation Protection, Chemistry, Industrial Safety, Environmental..., Environmental Science, Energy, Power Plants, Power Generation, Nuclear Safety, Nuclear Engineering, Factory, Reactor, Electric Power, Engineering Management, Engineering, Renewable Energy, Organizational..., Performance Improvement, Environmental Compliance, Root Cause Analysis, Environmental Awareness, Program Management, Radiation Safety, Electricity, Plant Operations, Hazardous Waste..., Maintenance Management, Process Engineering, Steam Turbines, Turbines, Workforce Planning, Instructor-led Training, Labor Relations, Preventive Maintenance, Procedure Development, Supervisory Skills, Succession Planning, Safety Management..., Employee Training, Deferred Compensation, Nuclear Power Plants, Onboarding, Waste, Health Physics, HAZWOPER, Radiochemistry, Radiation
Education
Harvard University
Master of Liberal Arts (ALM), Journalism
Liberty University
Master of Science (MS), Management
University of Alabama
Bachelor of Science (BS), Interdisciplinary Natural Sciences
Ital kitchens January 2011 - Present
EnerSolve Corp December 2006 - June 2010
Direct Energy 1997 - 2006
Skills
computerized kitchen..., Creating Beautiful..., Project Management
Education
George Brown College
George Brown College
Direct Energy March 2013 - Present
Bonnie Dingwall February 2010 - Present
Direct Energy March 2013 - November 2013
Direct Energy October 2012 - April 2013
Direct Energy August 2011 - October 2012
East Scarborough Boys and Girls Club November 2010 - August 2011
East Scarborough Boys and Girls Club October 2009 - November 2010
Toronto Zoo May 2009 - September 2009
Skills
Administration, Team Building, Customer Service, Databases, Database Administration, Web Design, Dreamweaver, Documentation, Excel, Editing, Employee Relations, Education, Fundraising, Grant Writing, Hiring, Inventory Management, Team Leadership, Leadership Development, Mentoring, Microsoft Office, Non-profits, Social Networking, PowerPoint, Planning, Strategic Planning, Photography, Problem Solving, Teaching, Teamwork, Youth Development, Youth Work, Program Development, Program Evaluation, Program Design, Program Facilitation, Museum Education, Museums, Museum Studies, Research, History, European History, Transcription, Project Coordination, Microsoft Excel, Program Management, System Administration, Human Resources, Management, Project Planning, Recruiting
Education
Fleming College 2008 — 2009
Post Graduate, Museum Management and Curatorship (MMC)
Trent University 2004 — 2008
Honours BA, History
Lancaster University 2006 — 2007
Bachelor of Arts (B.A.), History
Direct Energy July 2014 - Present
Empyrean Benefit Solutions, Inc. August 2011 - July 2014
Northrop Grumman Aerospace Systems October 2009 - August 2011
Texas Woman's University July 2008 - April 2009
Skills
Software Engineering, Object Oriented Design, C++, PHP, Symfony, SSO, SOAP, MySQL, Version Control Tools, Tortoise SVN, Version Control, ORM, Continuous Integration, Microsoft SQL Server, Oracle, Opencart, MVC, SDLC, SAML, XML, Web Services, WordPress, Toad, JavaScript, OOP, Curl, YAML, JSON, Visual Studio, Git, Visual SVN, ORM Tools
Education
Georgia Institute of Technology 2014 — 2016
Master's Degree, Computer Science
Texas Tech University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of North Texas 2004 — 2008
Bachelor's Degree, Computer Engineering
Texas Tech University 2003 — 2004
Bachelor's Degree, Computer Science
Direct Energy October 2010 - Present
Airprime Heating & Cooling February 2007 - Present
Air Central November 2007 - March 2010
Direct Energy May 2007 - November 2007
Skills
Project Management, Project Planning, HVAC system...
Education
George Brown College 2008 — 2008
Electical code and field training, license preparation
Algonquin College
Deploma, Heating and Air conditioning Tech
Direct Energy November 2013 - Present
EY July 2011 - November 2013
Harper & Pearson Co October 2010 - July 2011
Averett, Warmus, Durkee October 2002 - October 2010
Wurth USA March 1995 - June 2000
Innercept Management Corp 1990 - 1994
Skills
GAAP, CPA, Sarbanes-Oxley Act, Accounting, External Audit, Financial Accounting, SEC filings, Internal Controls, Financial Reporting, US GAAP, Auditing, Financial Analysis, Internal Audit, Assurance, Variance Analysis, IFRS, Financial Audits, Financial Statements, Corporate Tax, Income Tax, Tax Accounting, General Ledger, SEC Filings
Education
FMU 1998 — 2000
MBA, Business
FMU 1995 — 1999
Bachelor of Science, Accounting
Direct Energy July 2014 - Present
Torpedo Marketing January 2009 - Present
Mash communication. (Formally EMPIRICAL_ Inc.) November 2005 - November 2009
George Brown College August 2004 - December 2004
Vadodara City Police Computer center (Ministry of Home) November 1995 - November 2001
Skills
Crystal Reports, Relational Databases, Data Management, Databases, Business Intelligence, SQL, Data Warehousing, Data Analysis, Database Design, ETL, SQL Server, Microsoft SQL Server, Analytics, SSIS, SSRS, Business Analysis, Visual Basic, Marketing, VB.NET, Strategic Planning, Email Marketing, Account Management, Team Leadership, Marketing Communications, Project Management, Microsoft Excel, Social Media Marketing, Access, Leadership, Analysis, Digital Marketing, da, database, PL/SQL
Education
Seneca College of Applied Arts and Technology 2004 — 2005
Database Application Developer Post-Diploma Certificate, Database Development, 3.75/5
Gujarat University 1986 — 1989
Bachelor of Science (Electronics), Electronics, 70/100
GE Power & Water August 2014 - Present
ConocoPhillips June 2014 - August 2014
Source Power and Gas May 2013 - April 2014
Source Power and Gas January 2013 - May 2013
BreitBurn Energy February 2012 - December 2012
Direct Energy August 2010 - February 2012
Kinder Morgan December 2008 - July 2010
Kinder Morgan August 2007 - December 2008
Schlumberger July 2004 - July 2007
Reliant Energy May 2002 - July 2004
Skills
Variance Analysis, Financial Reporting, Financial Analysis, Financial Modeling, Accounting, Forecasting, Internal Controls, Natural Gas, SAP, Budgets, Analysis, Energy, GAAP, Financial Forecasting, Sarbanes-Oxley Act, Process Improvement, Hyperion Enterprise, Strategic Financial..., General Ledger, Financial Planning, Managerial Finance
Education
University of St. Thomas 2005 — 2007
Masters in Business Administration 2007, Business Administration
Grambling State University 1994 — 1998
Bachelor of Science, Accounting
Phillips 66 August 2012 - Present
Direct Energy March 2010 - July 2012
Direct Energy October 2007 - March 2010
CheckFree October 2005 - 2007
Aphelion October 1997 - October 2005
Education
Florida A&M University 1995 — 1997
MS, Physics
Shanghai Jiao Tong University 1988 — 1992
BS, Electrical and Electronics Engineering
Direct Energy May 2013 - Present
Silverleaf golf and country club September 2010 - May 2013
Cayenne cleaners of Laveen January 2007 - September 2010
Education
Glendale Community College
Computer Systems Networking and Telecommunications
Kartelle Corp. September 2014 - Present
Self Employed 2012 - Present
Ryerson University 2012 - 2014
David Hao Law Office January 2012 - August 2012
Direct Energy February 2011 - August 2011
Tri-Air Systems - HVAC service provider 2008 - November 2010
Vicor Mechanical January 2007 - August 2007
Rogers Communications 2006 - 2006
Skills
Sales, Chinese, Chinese Culture, HVAC, Electro-mechanical..., Heating, Cooling System, Air Conditioning, Problem Solving, Economics, Writing, Research, Critical Thinking, Soccer
Education
Ryerson University 2010 — 2014
Bachelor's Degree, Business, majored in Economics
George Brown College
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVACR)
Pre-apprenticeship Training Institute 2007 — 2007
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVACR)
Earl Haig Secondary School 2003 — 2006
High School