HCSC Company
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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HCSC Employees
Beazer Homes January 2014 - Present
Beazer Homes December 2011 - Present
J. Kevin Tharpe September 2011 - December 2011
Executive Asset Management March 2009 - August 2011
KB Home February 2008 - December 2008
KB Home March 2005 - February 2008
HCSC June 2001 - November 2004
Skills
Residential Homes, Customer Service, Real Estate, REO, Outlook, Microsoft Excel, Accounts Payable, Contract Management, FHA, Accounting, Invoicing, Time Management, Purchasing, Construction, General Ledger, New Homes, Accounts Receivable, Homebuilding, QuickBooks, HUD, Investment Properties, Foreclosures, Contract Negotiation
Education
Kennesaw State Univesity - Continuing Education 2010 — 2010
Accounting Fundamentals I & II
Minot State University 1993 — 1996
Corporate Fitness
BDPA Dallas August 2010 - Present
HCSC October 2007 - Present
Health Care Service Corporation March 2000 - September 2007
Blue Cross and Blue Shield of Texas April 1996 - March 2000
Blue Cross and Blue Shield of Texas April 1993 - April 1996
Blue Cross and Blue Shield of Texas December 1986 - April 1993
Skills
Data Center, Enterprise Architecture, IT Strategy, Enterprise Software, Management
Education
SkillPath Seminars 2007 — 2007
Certificate, Softskills
American ITIL 2004 — 2004
Certification, ITIL Foundations
HCSC Leadership Camp 2004 — 2004
Leadership Skills
New Horizons Computer Learning Center 1999 — 1999
CEU Credits, Novell
BRBA Professional Education 1997 — 1998
CEU Credits, Microsoft
TeKnowlogy Education Centers 1997 — 1997
CEU Credits, Novell
Microsoft University 1991 — 1991
Certificate, Microsoft
Richland Community College 1980 — 1982
AA, Computer Science
Peters & Associates March 2014 - Present
US Tech Source Inc. April 2013 - April 2014
Prescient Development March 2011 - April 2013
HCSC October 2010 - March 2011
UroPartners LLC. April 2010 - October 2010
IntelliSuite Technologies August 2009 - April 2010
Healthcare Information Services September 2008 - January 2009
Schawk March 2007 - July 2008
Skills
Compellent, Citrix, Citrix Metaframe, Sonicwall, Sophos, vSphere, VMware ESX, VMware Infrastructure, Virtualization, VMware Server, Data Domain, Microsoft Exchange, Windows Server, Microsoft Certified..., Active Directory, Windows, DNS, Disaster Recovery, Data Center, Software Installation, Networking, Netbackup, LAN-WAN, Technical Support, VPN, DHCP, Netscaler, Xen, VMware, Cisco Technologies, TCP/IP, System Administration, SAN, XP, Windows 7, System Deployment, HP, Servers, Group Policy, Troubleshooting, Enterprise Architecture, VDI, Firewalls, High Availability, Hyper-V, Network Security, Help Desk Support, Integration, Infrastructure, Server Administration
Education
MTM Technologies 2014 — 2014
CCA-N, CNS-207 Implementing Citrix NetScaler 10 for App and Desktop Solutions
Global Knowledge 2012 — 2012
VMware vSphere: Install, Configure, Manage [V5.0], Completion
ComputerTraining.com 2006 — 2007
Vocational, MCSE
Northeastern Illinois University 1996 — 1998
Accouting / CIS
Holy Cross High School 1992 — 1996
HCSC February 2007 - Present
Kraft Foods May 2006 - September 2006
Systems Design, Inc. January 1999 - March 2001
Mastech 1998 - 1999
Skills
Proposal Writing, Online Help, Newsletters, PowerPoint, Information Systems, Articles, Business Planning, Thesis, Technical Writing, FrameMaker, Technical Documentation, Online Content, Content Management, Technical Communication, Software Documentation, SnagIt, Author of the soon to..., Manuals, Captivate, Web Content, Creative Writing, Editing, Visio, Writing, Copy Editing
Education
University of California, San Diego 2008 — 2010
Certification, Technical communications
University of Pittsburgh 1987 — 1989
M.B.A., Business Management
Penn State University
B.S., Microbiology
thespotdot.com March 2014 - Present
Lake Management Inc August 2014 - Present
Grinderz Burgers. Fries. Beers. February 2014 - July 2014
Care ambulance Service October 2008 - April 2014
SewEzFingerthing March 2012 - June 2012
HCSC June 2008 - August 2008
Skills
Entrepreneurship, Start-ups, EMS, Networking, Social Media Marketing, Social Media, Online Marketing, Marketing Strategy, Advertising, Customer Relations, Business Strategy, Business Development
Education
Saddleback College 2010 — 2013
Technical Programs, Entrepreneurship/Entrepreneurial Studies, A
Global Medical Rescue Services
Wilderness Medicine
HCSC April 2013 - Present
MAKE Corporation 2007 - 2015
MAKE Corporation 2007 - 2015
Dean Healthcare May 2013 - December 2013
Health Care Services Corporation August 2005 - May 2013
HCSC 2005 - May 2013
Chicago Mercantile Exchange February 2005 - August 2005
Kraft Foods October 1995 - February 2005
ACI 1988 - 1992
Boise Office Solutions April 1988 - May 1991
Skills
Business Analysis, Healthcare, Application Development, Systems Analysis, Insurance
Education
Saint John's University 1981 — 1985
BS, Business Administration
Aitkin High School 1977 — 1981
Diploma, College Prep
CVS Caremark Corporation January 2014 - Present
Health Care Services Corporation (HCSC) June 2012 - December 2013
Redbox September 2011 - March 2012
HCSC July 2010 - August 2011
BP March 2007 - July 2010
British Petroleum March 2007 - July 2010
Catalina Marketing 2006 - 2006
Commerce Bank 2005 - 2006
Southwest Florida Publishing 2001 - 2003
Skills
Testing, Quality Assurance, Quality Center, Server Architecture, QTP, Test Director, Mercury, Performance Center, Performance Testing, LoadRunner, Agile, Test Planning, Test Automation, SQL, SDLC, User Acceptance Testing, Agile Methodologies, Software Quality..., System Testing, ClearQuest, Test Cases, Selenium, Defect Tracking, VBScript, Software Project..., Waterfall, Microsoft SQL Server, Test Strategy, Manual Testing, Agile Testing, Regression Testing, TFS, JIRA, Scrum, Requirements Gathering, Load Testing, Integration Testing, Requirements Analysis, Web Applications, Release Management, WinRunner, Agile Project Management, DB2, Web Services, Unix, XML, Oracle, Visio, Visual Studio, SharePoint
Education
Ohio University 1992 — 1993
BA, Computer Sciences
HCSC May 2002 - Present
ARAMARK Healthcare October 1999 - May 2001
Cintas August 1999 - October 1999
Unitog April 1998 - August 1999
Penn Linen February 1981 - April 1998
Skills
Management, Customer Service, Process Improvement, Account Management, Team Building, Leadership, Healthcare, Operations Management, Hospitals, Strategic Planning, Cross-functional Team..., Training, Negotiation, Inventory Management, Budgets, Purchasing
Education
Northampton Community College 1974 — 1976
Liberal Arts / Architecture
Saucon Valley High School 1970 — 1973
College Prep
HCSC September 2014 - Present
Take Care Health Systems October 2011 - August 2014
St. Alexius Medical Center July 1991 - November 2011
Steven N. Pector D.O., Ltd. January 2002 - September 2011
Skills
Hospitals, Treatment, Prevention, EMR, Board Certified, Healthcare, Healthcare Management, Preventive Medicine, Wellness, Family Medicine, Informatics, BLS, Diabetes, Clinical Decision..., Pain Management, Clinics, Physicians, Chronic Illness, Cpr Certified, Medicine, Pediatrics, Managed Care, Public Health, Healthcare Information..., EHR, Health Education, Medicare, Disease Management, Health Promotion, Physician Relations, Acute Care, Inpatient, Quality Improvement, Patient Education, Practice Management, Healthcare Industry, Medical Coding, Utilization Management, Health Policy, Primary Care, Case Managment, Mental Health, Health Insurance, Clinical Research, Emergency Medicine, Internal Medicine, Proactive self-starter, Healthcare Consulting
Education
Midwestern University 1984 — 1988
D.O., Medicine
University of Illinois at Urbana-Champaign 1978 — 1984
Bachelor's degree, Biology, General
Maine Township High School East 1974 — 1978
HCSC September 2015 - Present
HCSC July 2014 - September 2015
Actuarial Club August 2013 - May 2014
Lewis & Ellis June 2013 - August 2013
October Three Consulting May 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, Pensions, Financial Futures, Management, Actuaries, Financial Risk, Financial Analysis, Employee Benefits, Actuarial Science
Education
St. John's University 2010 — 2014
Bachelor's Degree, Major-Mathematics Minor-Economics
Nolan Catholic High School 2005 — 2010
HCSC 2005 - Present
Marsh 2002 - 2005
Pioneer Life 1995 - 1997
Skills
Health Insurance, Employee Benefits, Insurance, Life Insurance, Actuarial Science, Risk Management, Financial Analysis, Reinsurance, Underwriting, Analysis, Management, General Insurance, Property & Casualty...
Education
Northwestern University 1982 — 1986
B A, Economics
HealthCare Service Corporation BlueCross BlueShield of Illinois May 2014 - Present
Health Care Service Corporation BlueCross BlueShield of Illinois August 2008 - May 2014
HCSC 2010 - 2014
Health Care Service Corporation BlueCross BlueShield of Illinois February 2007 - August 2008
Health Care Service Corporation BlueCross BlueShield of Illinois March 2006 - February 2007
Health Care Service Corporation BlueCross BlueShield of Illinois January 2004 - March 2006
HCSC 2002 - 2005
Health Care Service Corporation December 1999 - January 2004
Health Care Service Corporation BlueCross BlueShield of Illinois June 1998 - December 1999
Health Care Service Corporation BlueCross BlueShield of Illinois June 1997 - June 1998
Skills
Change Management, Strategic Communications, Healthcare, Training, Employee Engagement, HIPAA, Instructional Design, Leadership, Project Planning, Strategy, Medicare, Strategic Planning, Analysis, Program Management, Organizational..., Learning Management..., Performance Improvement, E-Learning, Health Insurance, Team Effectiveness, Culture Evolution
Education
University of California, Los Angeles 2010 — 2011
Certificate, Screenwriting
Northern Illinois University 1983 — 1988
BSN, Nursing
HCSC November 2009 - Present
JP Morgan Chase February 2009 - November 2009
Cottonwood Financial March 2006 - January 2009
Skills
Customer Service, Computer Proficiency, Microsoft Office
Education
Harlem High School 1999 — 2003
Rock Valley College
Office Professional, Health Information/Medical Records Technology/Technician
Cerner Corporation July 2013 - Present
Grosvenor Capital Management August 2011 - June 2013
HCSC November 2010 - August 2011
Pegasystems October 2009 - November 2010
CSC Consulting April 2006 - October 2009
Skills
ICD-9, ICD-10, ANSI, Business Management, SOA, Integration, ERP, J2EE, Hedge Funds, Financial Analysis, Trade Finance, Portfolio Management, Requirements Analysis, Requirements Management, Healthcare, Health Insurance, Healthcare IT, Healthcare Management, Business Strategy, IT Strategy, Management, Requirements Gathering, Business Process, Leadership, Project Management, Enterprise Software
Education
Northwestern University - Kellogg School of Management 2010 — 2012
MBA, Finance, Management and Strategy, Marketing, 3.82 / 4.0
Wake Forest University 2001 — 2005
BS, Business
Bankers Life June 2015 - Present
Bankers Life and Casualty February 2012 - June 2015
ORT America 2012 - January 2014
HCSC June 2008 - February 2012
The Chicago School of Professional Psychology August 2006 - June 2008
Jason Seiden and Associates August 2007 - February 2008
Synovate April 2007 - November 2007
Maybelline NY- Garnier, a division of L'Oreal June 2005 - December 2005
Skills
Training & Development, Coaching and Feedback, Performance Management, Talent Development, Talent Management, Leadership Development, Management Development, Coaching, Recruiting, Employee Benefits, Employee Training, Training, Human Resources, Organizational..., Management, Instructional Design, Leadership, Program Management, Organizational..., Team Building, Change Management, Consulting, Strategy
Education
The Chicago School of Professional Psychology 2006 — 2008
M.A, Industrial Organizational Psychology
Northeastern University
B.S., Pyschology and Communications
HCSC July 2012 - Present
HealthBridge April 2011 - May 2012
Kelly Services June 2010 - March 2011
Forfeiture Support Associates, LLC October 2004 - September 2009
District Attorney's Office February 2003 - October 2004
Skills
Excel, Microsoft Office, Microsoft Excel, Administrative..., Benefits Administration, Human Resources, Employee Relations, Recruiting, Talent Acquisition, Outlook, Customer Service, Employee Benefits, Workers Compensation, Conflict Resolution, Payroll, Training, Salesforce.com, PowerPoint, Microsoft Word
Education
The University of Dallas 2007 — 2010
Master of Business Administration, Human Resources & Healthcare Management
PDI/ University of North Texas 2005 — 2005
Certification, Paralegal
Southeastern Oklahoma State University 2001 — 2003
Bachelor, Criminal Justice
Blue Cross Blue Shield of Michigan July 2014 - Present
Excellus Blue Cross Blue Shield February 2013 - July 2014
HCSC June 1983 - January 2013
Skills
Leadership, Management, Insurance, Healthcare, SDLC, Enterprise Architecture, Finance, IT Strategy, Vendor Management, Program Management, Business Intelligence, Data Warehousing, Integration, Process Improvement, Business Analysis, Disaster Recovery, Software Development, Requirements Analysis, Agile Methodologies, IT Management
Education
University of Notre Dame - Mendoza College of Business 2002 — 2004
MBA
Northern Illinois University 1978 — 1983
BS, Computer Science
Cathedral High School 1974 — 1978
HCSC May 2005 - Present
JDA Software May 2002 - January 2005
Teloptica Inc. Richardson, TX September 2000 - January 2002
Skills
Enterprise Architecture, Application Architecture, Solution Architecture, Java Enterprise Edition, Web Services, Software Development, Agile Methodologies, Java, SQL, Business Analysis, Linux, SOA, Data Analysis, ESB, EAI, Team Leadership, Architecture, Integration Architecture, UML, Architectures, Oracle, Eclipse, DB2, WebSphere MQ, WebSphere Application..., WebSphere Portal, IBM Datapower, TOGAF 9
Education
The University of Texas at San Antonio 1990 — 1993
Master of Science (M.S.), Computer Science
South China University of Technology 1979 — 1983
Bachelor of Science (BS), Computer Science
Huron Consulting Group November 2012 - July 2013
True Value Company August 2010 - September 2012
McDonald's April 2010 - August 2010
CNA Insurance 2000 - 2009
Scudder Investments 2000 - 2000
HCSC 1999 - 2000
Interactive Business Systems, Inc. 1998 - 2000
3M Health Information Systems 1996 - 1998
CNA Insurance 1985 - 1996
Skills
Access, SQL, Visual Basic, Unix, Microsoft Excel, Insurance, PeopleSoft, PL/SQL, Business Objects, Crystal Reports, Visio, Process Improvement, SDLC, Data Analysis
Education
Northern Illinois University 1972 — 1976
Accounting
HCSC October 2013 - Present
BlueCross BlueShield (HCSC) 2006 - Present
Data Reference 2005 - 2006
Texas Instruments 2000 - 2003
CompuPro Solutions 1998 - 2000
AIG American General 1990 - 1995
American General Life Companies (formerly USLIFE Systems Corp.) 1990 - 1995
Education
McNeese State University
Texas A&M Commerce
BS in CIS, Computer Science and Marketing
HCSC December 2014 - Present
Health Care Service Corporation October 2011 - December 2014
HCSC June 2007 - October 2011
Skills
Customer Satisfaction, Customer Service, Team Building, Leadership Development, Public Speaking, Budgets, Strategic Planning, Team Leadership, Insurance, Microsoft Office, Call Centers, Coaching, Data Analysis, Leadership, Training, Process Improvement, Management, Project Management, Business Analysis
Education
Springfield College in Illinois 1998 — 1999
Pleasant Plains
Shanahan Consulting Services, LLC January 2012 - Present
Network Data Systems October 2007 - January 2012
HCSC 2005 - 2007
Prizm Technologies 2001 - 2005
Skills
Process Improvement, Project Management, IT Service Management, Telecommunications, Team Building, Leadership, Training, Governance, Financial Services, Procurement, Logistics, Facilities Management, Inventory, Vendor Management, PMP, SDLC, Data Center, Program Management, Management, Project Planning, Business Intelligence, Cross-functional Team..., IT Strategy, Integration, Networking, Security, Troubleshooting, Business Process...
Education
Northwestern University
HCSC
Skills
HIPAA, Information Security..., CISSP, IT Audit, Information Security, Penetration Testing, Governance, Disaster Recovery, Project Portfolio..., Information Technology, Enterprise Architecture, Security, Risk Management, Sarbanes-Oxley Act, Vendor Management, SDLC, IT Management, IT Strategy, Network Security, PMP, Business Continuity
Education
Northern Illinois University 1983 — 1985
Political Science
Community Foundation Of Northwest Indiana April 2010 - Present
CVS Caremark Corporation February 2008 - March 2010
Torrijas Consulting Inc. December 2006 - March 2010
ConAgra Foods September 2007 - February 2008
HCSC December 2006 - May 2007
Hewitt Associates September 2005 - November 2006
PepsiCo 1996 - 2005
Keane Inc. November 1989 - May 1996
American Hospital Association April 1988 - November 1989
NiSource March 1985 - April 1988
Skills
SQR, PeopleTools, PeopleCode, SQL, PeopleSoft, Systems Analysis
Education
Purdue University Calumet 1982 — 1987
Bachelor Of Science
Wipro September 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - September 2015
IntercontinentalExchange, Inc. July 2010 - September 2013
nVisia, LLC September 2007 - June 2010
SpringSource 2009 - 2009
HCSC 2007 - 2009
Verizon Business February 2005 - September 2007
Dojo Toolkit (and Dojo Foundation) 2007 - 2007
JBoss 2006 - 2006
COMTEK International 2005 - 2005
Skills
Linux, Maven, Leadership, Java Enterprise Edition, Java, JMS, Agile Methodologies, Ant, CRM, Architecture, Ext JS, Enterprise Software, Enterprise Architecture, Hibernate, Integration, REST, Risk Management, SOA, SQL, SDLC, Software Development, Servlets, Spring, Web Services, Tomcat
Education
Peter the Great St.Petersburg Polytechnic University 1992 — 1998
Master of Science in Electrical Engineering, Computer driven electrical system design and analysis
Plante & Moran July 2008 - Present
Control Solutions International April 2007 - July 2008
HCSC December 2006 - April 2007
HSBC April 2003 - September 2006
Household International April 2003 - September 2006
Nicor Gas August 2001 - April 2003
KPMG August 1997 - May 2001
Superior Bank FSB January 1993 - August 1997
Boulevard Bank October 1990 - September 1992
Gladstone-Norwood Trust and Savings Bank February 1988 - October 1990
Skills
SOX, Risk Assessment, IT Audit, Audit, SAS70, IT Governance, IT Risk, Assurance, Compliance, Internal Audit, Risk Management, Auditing, Enterprise Risk..., Process Improvement, CISA, Internal Controls, Security, Business Analysis, Process Engineering, Data Analysis, Banking, Change Management, Business Process..., Accounting, HIPAA, Financial Analysis, Financial Reporting, Management Consulting, Risk Mitigation, Insurance, SDLC, Strategic Planning, Access, Business Continuity, Documentation, Mergers, Governance, Corporate Governance, Program Management, Due Diligence, ITIL, PCI DSS, Disaster Recovery, Analysis, Business Management, Vendor Management, Problem Solving, IT Strategy, Information Technology, GLBA
Education
Northern Illinois University
MBA
University of Illinois at Urbana-Champaign - College of Business
B.S.
William Fremd High School
H.S. Diploma
HCSC October 2012 - Present
Williams Lea January 2011 - July 2012
RR Donnelley May 2006 - July 2010
ALLSEC TECHNOLOGIES Pvt Ltd October 2002 - September 2004
Skills
Customer Satisfaction, Banking, Outsourcing, CRM, BPO, Team Management, Operations Management, Process Improvement, Account Management, Business Analysis
Education
New York Institute of Technology-Old Westbury 2004 — 2006
Master's, Business Administration
University of Madras 1998 — 2002
Bachelors, Engineering (Electrical and Electronics)
Padma Seshadri Bala Bhavan 1984 — 1998
Availity July 2007 - Present
HCSC June 2006 - June 2007
Computer Sciences Corporation September 2003 - June 2006
marchFIRST/Whittman-Hart LLP July 1999 - April 2000
Accenture January 1997 - June 1999
A.T. Hudson & Company April 1996 - September 1996
A.T. Hudson & Company 1996 - 1996
Skills
Performance Improvement, Operations Management, Process Simulation, Segmentation, Cost Accounting, Healthcare Information..., Process Improvement, Business Process..., Business Strategy, Program Management, Strategy, Change Management, Business Process, Analysis, Mergers & Acquisitions, Healthcare, Start-ups, Management, Executive Management, Product Management, Vendor Management, Integration, Project Portfolio..., Enterprise Software, Strategic Planning, Project Planning, Leadership
Education
University of California, Los Angeles - The Anderson School of Management 2001 — 2003
MBA, Finance
Miami University 1991 — 1995
B.A., International Studies
OfficeMax June 2013 - Present
OfficeMax June 2011 - June 2013
HCSC January 2009 - December 2010
Glotel August 2007 - October 2008
Glotel, Inc September 2005 - July 2007
Skills
Training, Organizational..., Performance Management, Recruiting, Leadership, Change Management, Organizational..., Payroll, Succession Planning, Talent Management, Employee Engagement, Leadership Development, Strategy
Education
Roosevelt University
M.A, Industrial/Organizational Psychology
Washington College
B.A, General Psychology
Inspire By L.O.V.E. January 2009 - Present
Blue Cross Blue Shield May 2006 - Present
Inspire by Love (personal hobby) January 2004 - Present
HCSC May 2006 - July 2011
i.c.stars September 2005 - February 2006
Skills
Visio, HTML, Project Management, Business Analysis, Access, MS Project, Mentoring, Leadership, SharePoint, Non-profits, Management, Analysis, Nonprofits, JavaScript, Project Planning, Microsoft Excel, SDLC, PowerPoint, Databases, Software Documentation, Program Management, Training, SQL, Microsoft Project
Education
i.c.stars 2005 — 2006
IT, IT
Robert Morris University - Illinois 2002 — 2004
Associates Degree, Computer Networking/Programming
Green Stone March 2015 - Present
johnlu:design November 2008 - Present
BARKER Advertising & Interactive March 2009 - February 2015
Crispin Porter + Bogusky November 2008 - March 2009
Digitas February 2007 - November 2008
ESI Design May 2005 - February 2007
HCSC March 2002 - August 2004
TrialGraphix 1997 - 1999
Skills
Digital Strategy, User Experience, Interaction Design, Information Architecture, User Research, Technology Management, Rapid Prototyping, Advertising, Emerging Technologies, Web Development, Creative Direction, Digital Media, Interactive Advertising, Digital Marketing, Online Advertising, Integrated Marketing, New Media, Graphic Design, Interactive Marketing, User Interface Design, Creative Strategy, Content Strategy, User-centered Design, User Interface, Concept Development, User Experience Design, Social Media, Mobile Devices, Experience Design
Education
New York University 2004 — 2006
Masters, ITP - Interactive Telecommunications Program
Northwestern University
BS, Journalism - New Media - Magazine Publishing
Dean Health Plan, Inc. December 2014 - Present
Software Specialists March 2012 - December 2014
Dean Health Plan, Inc. April 2010 - November 2014
Verinon January 2007 - March 2012
Converge September 2009 - March 2010
Cardinal Health February 2009 - August 2009
FICO August 2008 - January 2009
HCSC July 2007 - July 2008
Skills
Business Objects, Web Intelligence, WebI Rich Cleint, Universe Designer, Xcelsius, Crystal Reports, Deski Reports, Oracle, SQL Server, CMC, CCM, SAP BI/BW, Business Objects..., Report Development, Webi, Business Intelligence, Dollar Universe, SAP BI, Microsoft SQL Server, Data Warehousing, Analytics, Databases, Informatica, SDLC, ETL
Education
Southern Illinois University, Carbondale 2005 — 2006
Master of Science (M.S.), Electrical and Computer Engineering
University of Madras 2000 — 2004
Bachelor of Engineering, Electrical and communication
Sri B Swamidoss E M High School 1989 — 1998
HCSC July 2005 - Present
NiSource 1989 - 2005
TransUnion Credit Info Corp. 1986 - 1989
Skills
DB2, Database Administration, Databases, Troubleshooting, Disaster Recovery, Unix, JCL, TSO, Mainframe, CICS, AIX, z/OS, Database Design, ETL, SDLC, Performance Tuning, MVS, COBOL, Data Warehousing, SQL, Testing, Oracle, Microsoft SQL Server, Relational Databases, Data Migration, Enterprise Architecture, SQL Tuning
Education
Purdue University Calumet 1982 — 1986
Bachelor of Science, CIS
Associated Financial Group August 2010 - Present
The Horton Group January 2009 - October 2009
The Horton Group January 2008 - December 2008
HCSC 2004 - 2007
AETNA, INC January 1999 - January 2003
Aetna Health Plans 1999 - 2003
Adelman Travel Group January 1998 - January 1999
Education
Wayne State University 1992 — 1994
Accounting
Oakland Community College
General Studies
Wayne State University
Motorola Solutions March 2011 - Present
B.Osborne & Associates January 1996 - Present
Ace Hardware December 2010 - February 2011
Blue Cross & Blue Shield of IL December 2008 - December 2010
HCSC December 2008 - December 2010
SBC October 2007 - February 2008
Motorola February 2006 - September 2006
State Farm Insurance April 2005 - September 2005
TEKsystems, Inc. April 2005 - September 2005
Ameritech January 1992 - December 1996
Skills
Project Management, SDLC, Business Process..., Program Management, Customer Service, Telecommunications, Change Management
Education
Northwestern University 2002 — 2004
Master's Degree, Management and Organizational Communications
Tulane University - A.B. Freeman School of Business 1978 — 1980
MBA Fast Track Program, Management/Organizational Behaivor
Xavier University of Louisiana
Bachelor of Science (B.S.), Business Admin./ Marketing / Economics
Trissential December 2012 - Present
Trissential January 2012 - Present
US Navy December 2012 - Present
Synnovative Consulting, LLC January 2004 - December 2012
Trissential July 2012 - November 2012
Trissential January 2012 - June 2012
US Foodservice November 2010 - January 2012
Slalom Consulting October 2007 - January 2012
US Navy December 2009 - November 2011
HCSC July 2010 - November 2010
Skills
Program Management, IT Strategy, Business Process..., SDLC, Process Improvement, Business Analysis, Project Management, PMP, Integration, PMO, Business Process, Requirements Analysis, Quality Assurance, Vendor Management, Management Consulting, Change Management, Software Project..., CRM, Business Transformation, Cross-functional Team..., Software Quality..., Project Planning, Risk Management, Project Portfolio..., Team Leadership, Solution Architecture, Data Warehousing, System Deployment, Leadership Development, Process Engineering, Six Sigma, Strategic Leadership, DoD, Process Maturity, Quality Consulting, Metrics Collection, Metrics Definition, Offshore Resource..., Managing Offshore Teams, Software Quality..., Managing Managers, Managing Meetings, Onsite-Offshore..., Offshore Management, Thought Leadership, Programme Turnaround, High Performance Teams, Energetic Leader, Agile & Waterfall...
Education
University of Notre Dame 1986 — 1990
BSME, Mechanical Engineering
University of Nebraska 1995 — 1997
MBA, Finance
Naval War College 2012 — 2013
Joint Professional Military Education Phase 1, Advanced Military and Operational Studies
HCSC September 2012 - Present
HCSC May 2009 - August 2012
HCSC April 2008 - May 2009
HCSC February 2004 - February 2008
Skills
Vendor Management, HIPAA, SDLC, EDI, Process Improvement, X12
Education
Northern Illinois University 1990 — 1995
Bachelor's of Science, Health/Health Care Administration/Management
HCSC 2007 - Present
HCSC - Blue Cross Blue Shield of Oklahoma June 2006 - August 2007
HCSC - Blue Cross Blue Shield of Texas February 2003 - June 2006
Skills
Vendor Management, Visio, Project Management, Insurance, Health Insurance, Requirements Analysis, Process Improvement, Analytics, PMP, Data Analysis, PMO, Access, Business Intelligence, Program Management, Analysis, Requirements Gathering, Project Portfolio..., MS Project, Business Analysis
Education
Southwestern Assemblies of God University 1981 — 1983
Capital One March 2013 - Present
HSBC / Capital One May 2012 - March 2013
Walgreens September 2011 - April 2012
JPMorgan Chase September 2010 - July 2011
HCSC July 2006 - December 2009
Aon March 2001 - April 2004
Skills
ITIL v3 Foundations..., CompTIA A+ Certification, Crystal Reports, Management, Systems Analysis, Call Center, Vendor Management, IT Management, Help Desk Support, Software Documentation, Troubleshooting, Business Analysis, Call Centers, ITIL, SDLC, Technical Support, Active Directory, Visio, Process Improvement
Education
Northern Illinois University 1982 — 1984
Business Administration and Management, General
McHenry High School 1977 — 1980
General Studies
HCSC April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Rescare Community Serv September 2013 - April 2014
Blessing Hospital September 2011 - September 2013
Skills
Fluent in Spanish
Education
Quincy University 2009 — 2013
Bachelor's degree, Biology/Biological Sciences, General
University HealthSystem Consortium April 2011 - September 2013
HCSC September 2010 - April 2011
Rush University Medical Center September 2009 - October 2010
Village of Hoffman Estates July 2002 - June 2009
Skills
Healthcare, Program Management, Data Analysis, Healthcare Management, comparative data, Healthcare Analytics, Benchmarking, Quality Improvement, Analysis, Hospitals, Process Improvement, Healthcare Consulting, Best Practices, Project Management, Strategic Planning, Training, Physician Relations, Healthcare Information..., Research, Budgets, Program Development, Policy, Community Outreach, Leadership Development, Administration, Government, Excel, Word, Salesforce, Performance Improvement, Practice Management, Microsoft Excel, Public Speaking, Event Planning, Fundraising, Grant Writing, Team Building, PowerPoint, Non-profits, Management, Microsoft Office, Leadership, Microsoft Word, Nonprofits
Education
Rush University 2009 — 2011
Masters, Health Systems Administration
Northern Illinois University 2002 — 2004
Master of Public Administration, City Management
University of Notre Dame 1998 — 2002
Bachelor of Arts, History and Computer Applications
Benet Academy 1994 — 1998
Diploma
Allstate July 2014 - Present
Cengage Learning January 2014 - June 2014
Blue Cross and Blue Shield July 2011 - December 2013
HCSC July 2011 - December 2013
Nokia 2011 - 2012
Lincolin Financial Group July 2007 - April 2008
Lincoln Financial Group 2007 - 2008
Mayo Clinic, Rochester MN, USA 2005 - 2007
Skills
Scrum, RUP, UML, Agile Methodologies, SOA, JIRA, Visio, SDLC, Business Process, Software Project..., Business Requirements, Quality Center, Java, Integration, Microsoft SQL Server, Testing, Java Enterprise Edition, Waterfall, Requirements Analysis, User Acceptance Testing, Web Services, Requirements Gathering, ClearCase, Design Patterns, Enterprise Architecture, SQL, Business Analysis
Education
Northeastern Illinois University 1996 — 1999
Masters, Computer Science
Taleef
Taleef
Taleef
HCSC SVP & Chief Customer Service OfficerHealth Care Service Corporation2007 - Present
Blue Cross Blue Shield (HCSC) 2001 - Present
Blue Cross Blue Shield Of Illinois 1978 - 2008
Education
Northwestern University 1974 — 1978
BA, Psychology
Blue Cross BlueSheild of Illinois April 1995 - Present
HCSC 1995 - 2011
Prudential Insurance February 1990 - April 1995
Education
Purdue University 1988 — 1991
Management
Morton High School
HCSC March 2012 - March 2013
Consumer Insight Solutions November 2010 - March 2012
imc2 2007 - 2010
Decision Insight 2005 - 2006
M/A/R/C Research 1999 - 2001
Skills
Quantitative Research, Consumer Insights, Questionnaire Design, Market Research, Marketing Research, Survey Research, Qualitative Research, Online Research, SPSS, Vendor Management, Customer Insight, Analytics, Survey Design, Segmentation
Education
Southern Methodist University 1997 — 1999
Master of Arts, Experimental Psychology
Wake Forest University 1994 — 1997
Bachelor of Arts, Psychology
HCSC April 2012 - Present
HCSC April 2010 - Present
Magellan Health Services January 2000 - April 2010
Magellan Health Services March 1999 - January 2000
Dallas County Metro Care (MHMR) January 1996 - January 1999
Dallas County Metro Care (MHMR) January 1994 - January 1996
CHRISTIAN LIFE RESOURCES January 1990 - January 1992
Dallas Christian Video January 1987 - January 1990
Skills
Case Managment, Healthcare, Clinical Research, Healthcare Management, Utilization Management, Disease Management, Mental Health, Behavioral Health, Hospitals, Psychotherapy, Crisis Intervention, Quality Improvement, Leadership Development, Managed Care, Training, Medicaid, Motivational..., Medicare, Patient Safety, Case Management, Provider Relations, Healthcare Consulting, HIPAA, Health Policy, Healthcare Industry, Program Management, Program Development, Social Services, Health Insurance, Healthcare Information...
Education
University of North Texas 1992 — 1993
MS, Counseling
Multnomah University
Untitled November 2011 - Present
HCSC September 2009 - October 2011
HCSC March 2009 - September 2009
LifeMasters Supported SelfCare November 2005 - February 2009
LifeMasters 2005 - 2009
Molina Healthcare September 1999 - November 2005
First Choice Community Healthcare January 1995 - June 1998
Skills
Disease Management, Motivational..., Chart Abstraction, Case Management, Healthcare, Health, Computer Literate, Microsoft Office, Wellness, Case Managment, Clinical Research, Medicare, Managed Care, Home Care, Nonprofits, Medicaid, Utilization Review, Nursing, Utilization Management, Public Speaking, Health Promotion, Quality Improvement, HEDIS, Process Improvement, Program Management, Hospitals, Healthcare Management, HIPAA, Health Insurance, Healthcare Information..., Psychotherapy, Community Outreach, Health Education, Program Development, Mental Health, NCQA, EMR, Healthcare Consulting, Medicaid Managed Care, Patient Safety
Education
Queens College 1981 — 1984
M.A., Counselor Education
Creedmoor State Hospital School of Nursing
R.N. Diploma, Professional nursing
Marymount Manhattan College
BS, Psychology
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma and Texas June 2010 - Present
Kroll Ontrack December 2007 - March 2010
HSBC January 2007 - December 2007
HSBC March 2006 - January 2007
Metris April 2000 - March 2006
Blue Cross Blue Shield of Illinois November 1990 - March 2000
HCSC 1993 - 2000
The Goodman Theatre 1988 - 1989
Skills
SDLC, Vendor Management, Business Analysis, PMO, Program Management, PMP, Process Improvement, Project Portfolio..., Project Management, Requirements Analysis, Visio, Software Project..., Business Process..., SharePoint, Change Management, Business Requirements, Management, MS Project, Project Delivery, Project Planning, Strategy, Business Process, Consulting, IT Strategy, Leadership, Data Warehousing, IT Management, Requirements Gathering, Enterprise Architecture, Analysis, Resource Management, Governance, Business Intelligence, Integration, Disaster Recovery, Software Documentation, Cross-functional Team...
Education
University of Minnesota-Twin Cities 2004 — 2006
Masters, Management of Technology
Harold Washington College 1994 — 1994
Computer Programming
Michigan State University 1981 — 1987
Bachelors, Non-Profit Management
Hahn High School
Hahn High School
Office of the Comptroller of the Currency May 2012 - Present
Moonbeam Advisory, Inc. January 2010 - Present
ISACA - National Capital Area Chapter 2007 - January 2012
Office of the Comptroller of the Currency 2009 - 2011
Primescape Solutions, Inc. 2009 - 2010
Consultant at OCC 2009 - 2010
Navigant Consulting, Inc. July 2006 - August 2009
HCSC 2008 - 2008
Verizon 1998 - 2007
Architech Corp. November 1998 - June 2006
Education
Oakland University 1991 — 1993
MS, Computer Science
Wayne State University 1981 — 1985
BS, Computer Science
Bridgewater Associates 2015 - Present
Bridgewater Associates 2011 - 2014
Kimberly-Clark 2009 - 2011
HCSC 2008 - 2009
NSS Labs 2007 - 2008
Neohapsis 2003 - 2007
Dow Chemical 1995 - 2003
Skills
Networking, Security, Information Technology, Penetration Testing, Computer Security, Information Security, Enterprise Architecture, Network Security, Six Sigma, R&D, Risk Management, Project Management, Linux, Unix, Cross-functional Team..., Cloud Computing, Management, Firewalls, Information Security..., Quality Assurance, Enterprise Software
Education
Michigan Technological University
Purdue University
HCSC May 2014 - Present
HCSC August 2011 - Present
HCSC 2009 - July 2011
HCSC 1997 - 2000
HCSC 1995 - 1997
HCSC 1990 - 1995
HCSC 1989 - 1990
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1987 - 1989
Skills
Quality Center, SDLC, User Acceptance Testing, Test Planning, Waterfall, Defect Tracking, QTP, Quality Assurance, ClearQuest, Testing, System Testing, Regression Testing, Requirements Analysis, Test Automation, Performance Testing, Software Quality..., Requirements Gathering, Integration Testing, Test Management, Manual Testing, Test Cases, Test Strategy
Education
Richland College 1987 — 1989
Collin College 1986 — 1986
Cisco Systems May 2012 - Present
HCSC June 2007 - May 2012
IBM Global Services 2005 - 2007
Skills
CCIE, CCNP, Cisco Technologies, Cisco IOS, OSPF, Cisco Nexus, Routing, Network Architecture, BGP, Virtualization, Network Security, TCP/IP, Switches, Disaster Recovery
Education
Rensselaer Polytechnic Institute 1998 — 2002
B.S., Computer and Systems Engineering
Health Care Service Corporation (HCSC) August 2013 - Present
HCSC December 2011 - August 2013
HCSC, Health Care Services Corporation September 2006 - December 2011
Health Care Service Corporation 2006 - 2010
CNA Insurance 2002 - 2004
Anexsys 1995 - 2000
Skills
Certified Project..., Business Analyst, Human Resource Manager, Certified Project..., Program Management, SDLC, PMP, Change Management, Business Intelligence, Leadership, PMO, Process Improvement, Project Portfolio..., Quality Assurance, Strategy, Vendor Management, Management, Project Management, Information Technology
Education
Roosevelt University 1999 — 2002
Masters, Information Systems
HCSC March 2015 - Present
McDonald's Corporation August 2014 - December 2014
HCSC December 2010 - June 2014
CVS Caremark Corporation May 2010 - December 2010
HCSC October 2009 - May 2010
Metavante July 2008 - April 2009
PepsiCo August 2007 - June 2008
Anixter June 2006 - April 2007
Assurant Health November 2005 - June 2006
Schneider Payment Services September 2002 - September 2005
Skills
Purchasing, SDLC, Business Requirements, Health Insurance, Quality Assurance, Visio, Software Documentation, SQL, Requirements Analysis, Business Intelligence, Testing, Access, Databases, Business Process, Business Analysis, Quality Center, DB2, MS Project, EDI, Process Improvement, ERP, Systems Analysis, Analysis, XML, Requirements Gathering, Test Planning, COBOL, Software Project..., SharePoint, SAP, Management, Vendor Management
Education
Michigan State University 1977 — 1980
MBA, Supply Chain
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - Present
HCSC June 2006 - Present
Automed Technologies (Amerisource Bergen) 2004 - 2006
UnitedHealthcare March 2003 - April 2004
Humana 1998 - 2002
HCS 1995 - 1997
Education
Northern Illinois University
BS
mather HS
Rexam Beverage Cans August 2014 - Present
Intact Technology September 2012 - August 2014
Evergreen Systems January 2011 - September 2012
HCSC October 2009 - December 2010
Health Care Service Corporation March 2006 - October 2009
Health Care Service Corporation December 1997 - March 2006
Skills
Infrastructure, Solution Architecture, ITIL, Enterprise Architecture, IT Service Management, IT Management, Data Center, Configuration Management, IT Operations, IT Strategy, Leadership, Business Continuity, Disaster Recovery, Process Improvement, Service Management, Virtualization, VMware, Project Management, Visio, Servers, Windows Server, Integration, Storage Area Networks, Vendor Management, Management, SDLC, System Administration, HP, PMP, Security, Service Delivery, Incident Management, System Deployment, PMO
Education
Southern Illinois University, Carbondale 1986 — 2001
Bachelor of Science (BS), Technical Resource Management
Bluecross Blueshield 2007 - Present
HCSC 2007 - Present
BlueCross BlueShield of SC October 2006 - Present
Education
Oklahoma State University 1970 — 1971
Master's degree, Mechanical Engineering
University of Bombay 1966 — 1970
B.E., Mechanical Engineering
Excel Resources June 1998 - Present
HERE, a Nokia company April 2015 - Present
Cleversafe 2011 - April 2015
HCSC 2005 - 2008
Dynastaff 1995 - 1998
Skills
Technical Recruiting, Full-cycle Recruiting, Direct Sourcing, Internet Recruiting, SDLC, Sourcing, Benefits Negotiation, Applicant Tracking..., Talent Acquisition, College Recruiting, Recruiting, Staffing Services, Deferred Compensation, Professional Services, Management, Organizational..., Search, Building Relationships, Cold Calling, Salesforce.com, Temporary Placement, Vendor Management, Business Networking, Networking, Training, Resume Writing, Employee Training, Security, Employee Relations, Performance Management, Screening, Screening Resumes, Consulting, CRM, Permanent Placement, HRIS, Staff Augmentation, Strategic Sourcing, Interviews, Leadership, Account Management, Information Technology, Executive Search, Human Resources, Contract Recruitment, Onboarding, Resource Management, Talent Management, Industrial Sector, Employee Benefits
Education
Northern Illinois University
BS, Business
Blue Cross Blue Shield of Texas 2004 - Present
Blue Cross Blue Shield of IL, TX, NM, OK (HCSC) 2004 - Present
Blue Cross and Blue Shield of IL 2004 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2004 - Present
HCSC 2004 - 2012
Baker Huges Mining Tools October 2000 - July 2002
Skills
Employee Relations, Talent Management, Performance Management, Organizational..., Leadership Development, Human Resources, Public Speaking, Project Management
Education
The University of Dallas 2002 — 2004
MBA, Human Resources Management
Sam Houston State University 1984 — 1988
BBA, Finance
Health Care Service Corp August 2014 - Present
HCSC December 1999 - August 2014
Skills
Accounting, Financial Reporting, CPA, Forecasting, Financial Analysis, Business Analysis, Strategic Planning, Sarbanes-Oxley, Sarbanes-Oxley Act, Insurance, Team Building, Budgets, Process Improvement
Education
Northeastern Illinois University 1992 — 1998
BS, Accounting
VetSource August 2013 - Present
SayAh December 2012 - July 2013
ARINC May 2012 - September 2012
HCSC October 2007 - May 2012
iMirus 2010 - 2011
Skills
Microsoft SQL Server, XML, SQL, MySQL, Subversion, Web Services, Database Design, JavaScript, Java, Python, Django, jQuery, Git
Education
Oklahoma State University 2001 — 2003
BS, Computer Science
Tulsa Community College 1999 — 2001
AS, Computer Science
HCSC (Blue Cross Blue Shield of IL, NM, OH & TX) 2006 - Present
HCSC November 2005 - Present
Health Care Services Corp 2005 - Present
Health Care Service Corp 2004 - 2008
Solving IT May 2003 - November 2005
Skills
Data Governance, Enterprise Software, DB2, Websphere, SDLC, IT Strategy, Enterprise Architecture, Business Intelligence, Business Analysis, Solution Architecture, Requirements Analysis, Integration, Architecture, Vendor Management
Education
Seneca College of Applied Arts and Technology 1981 — 1984
Health Care Service Corporation March 2008 - Present
HCSC June 2008 - June 2011
Follet Software Company March 2008 - June 2008
United Airlines July 1989 - July 2006
Education
Northwood University 1991 — 1994
Accounting and Business/Management
HCSC June 2006 - Present
Health Care Services Corporation (BCBSIL) 2004 - Present
Health Care Service Corporation August 2004 - October 2012
BCBSIL 2004 - 2012
Caremark March 2000 - June 2004
CVS Caremark Corporation 1998 - 2004
Option Care 1994 - 1995
Caremark Homecare 1990 - 1994
Skills
Medicare Part D, Medicare, Medicaid, Managed Care, Program Management, Disease Management, Pharmacy Benefit..., Pharmacy, HIPAA, Healthcare, Quality Improvement, Healthcare Industry, Health Policy, Insurance, Home Care, Healthcare Management
Education
Saint Xavier University 1984 — 1989
Aon Hewitt December 2010 - Present
HCSC December 2007 - August 2010
Education
Quinlan School of Business, Loyola University Chicago 2002 — 2004
HCSC February 2007 - Present
HSBC October 2005 - February 2007
Accenture May 1999 - October 2005
Accenture HR Services - (e-peopleserve) 2001 - 2005
Education
Stanford University Graduate School of Business 2008 — 2008
Certificate, Advanced Project Managment
Roosevelt University 2004 — 2008
MBA
Robert Morris University - Illinois 1998 — 2000
Bachelor, Business Administration
HCSC 2007 - Present
MTH 2004 - 2006
Illinois Workforce Development 1998 - 2004
Skills
Insurance, Business Analysis, Project Management, Health Insurance, Process Improvement, Employee Benefits, Data Analysis, Analysis, HIPAA, Managed Care
Education
Saint Xavier University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Health Care Service Corp Exec Director Enterprise InfrastructureBlue Cross Blue Shield2011 - Present
HCSC 2004 - Present
Kemper Insurance 2000 - 2004
Skills
Visio
Education
Millikin University 1981 — 1985
HCSC
Skills
SDLC, Enterprise Architecture, IT Strategy, Disaster Recovery, SOA, IT Management
Education
Northwestern University
BS, Computer Science
Rutgers University-New Brunswick
MS, Structural Engineering
St. Pauls's Secondary School
University of Wisconsin-Madison
BS, Civil and Environmental Engineering
HCSC October 2012 - Present
HCSC December 2009 - October 2012
IBM December 2007 - November 2009
AT&T 2001 - 2007
Skills
SOA, Enterprise Architecture, Java Enterprise Edition, Solution Architecture, Websphere, Agile Methodologies, Application Architecture, SDLC, Weblogic, Spring, Web Services, WebSphere Application..., Software Project..., Unix, Middleware, XML, Tomcat, Struts, PL/SQL, UML, JSP, Integration, EJB, Scrum, TOGAF, Architectures, Software Development, Agile Project Management, SOAP, Java, IT Strategy, Technical Architecture, Requirements Gathering, SQL, Eclipse, Databases, Web Applications, WebSphere Portal, Performance Tuning, System Architecture, WebSphere MQ, Portals, AIX, Cloud Computing, J2EE Application..., Business Intelligence, Integration Architecture, JavaScript, EAI, Architecture
Education
Northern Illinois University 2000 — 2001
Masters, Computer Science
Osmania University
HCSC February 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - February 2013
Tsamis Law Firm November 2010 - September 2011
AmeriChoice/UnitedHealth Group October 2008 - October 2009
UnitedHealth Group April 2006 - October 2008
UnitedHealth Group April 2005 - April 2006
United HealthCare November 2003 - February 2005
Education
Roosevelt University 1984 — 1987
Bachelor's degree, Public Administration/HealthCare
Northern Illinois University 1972 — 1975
BS, Journalism
HCSC 2004 - Present
Blue Cross and Blue Shield of Texas 2004 - Present
Principal Financial Group 2003 - 2004
Mahindra Satyam 2002 - 2003
Automated Workflow Private Limited 2000 - 2002
Education
National Institute of Technology Rourkela 1995 — 1999
B.E.
Jawahar Navodaya Vidyalaya
HCSC 2005 - Present
NiSource 2004 - 2005
Purdue University Calumet 2000 - 2004
Purdue University Calumet 1995 - 2000
Illinois Institute of Technology 1991 - 1995
Skills
AIX 4.3 & 5L, Apache 1.3/2.X, IBI Webfocus, IBM HTTP Server, IIS, Interwoven OpenDeploy, Interwoven TeamSite, Microsoft Office, NFS, Suse, Samba, Solaris 8/9/10, Unix Shell Scripting, Tivoli Storage Manager, WebTrends Analytics, WebSphere Application..., Windows Server, Blackboard, Nessus, HTML, Veritas Storage..., Apache, Servers, AIX, Websphere, System Administration, Solaris, TSM, Security, VMware, Disaster Recovery, DB2, Unix, Troubleshooting, Software Documentation, Hardware, Operating Systems, Web Services, IBM AIX, WebSphere
Education
Purdue University Calumet 1987 — 1989
Master of Science (MS), Educational Administration and Supervision
VanderCook College of Music 1979 — 1981
B. Mus. Ed., Music Education
Health Care Service Corporation (HCSC) September 2001 - Present
Health Care Service Corporation September 2001 - Present
HCSC September 2001 - Present
HCSC 2001 - Present
SSD Learning & Development September 2001 - February 2004
Northeastern Illinois University January 2003 - May 2003
3Com May 2000 - April 2001
Northeastern Illinois University May 2000 - April 2001
John Nuveen September 1999 - January 2000
John Nuveen Corporation September 1999 - January 2000
Skills
Captivate, Instructional Design, Blended Learning, ADDIE, Adult Education, E-learning, ILT, Lectora, Learning Management..., Training, E-Learning, Learning Management, Program Management
Education
Northeastern Illinois University 1997 — 1999
M.A., HRD, (Instructional Design, Adult Learning)
Northeastern Illinois University 1993 — 1997
B.A., English & Secondary Education
Northeastern Illinois University
M.A, Human Resource Development; Instructional Design/Adult Education
Northeastern Illinois University
B.A. Education, Secondary English
Microsoft June 2014 - Present
Microsoft September 2012 - June 2014
Microsoft October 2010 - September 2012
The Warranty Group 2009 - 2010
HCSC 2008 - 2008
PACCAR 2007 - 2008
PACCAR 2006 - 2007
Daimler Truck Financial 2002 - 2006
Skills
Financial Analysis, Forecasting, Analysis, Finance, Credit Risk, Financial Risk, Credit, Management, Pricing, Strategic Planning, Auditing, Process Improvement, Risk Management, Business Analysis, Financial Modeling, Disaster Recovery, Business Process..., Business Strategy, Financial Reporting, Change Management, Cross-functional Team..., Accounting, Financial Services, Access, Corporate Finance
Education
Northern Illinois University 2001 — 2001
Bachelor's Degree, Business/Managerial Economics
HCSC Service Corporatino January 2009 - Present
HCSC June 2007 - December 2008
Skills
Insurance, SDLC, Requirements Gathering, Visio, Business Analysis, Health Insurance, Business Intelligence, SharePoint, Requirements Analysis, Business Requirements
Education
Southern Methodist University
CSC Consulting Business AnalystKroger2013 - 2013
MasterCard 2009 - 2010
MasterCard 2009 - 2010
Crawford and Company 2007 - 2008
Grosvenor Capital Management 2007 - 2008
HCSC 2001 - 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2000 - 2005
Skills
SDLC, Requirements Gathering, Requirements Analysis, Visio, Business Process..., Business Process Design, Requirements Workshops, IT Management, Application Architecture, Change Management, SOA, Business Analysis, Software Development, IT Strategy, Software Project..., Project Management, ITIL, Management Consulting
Education
Northern Illinois University 1982 — 1986
BS, Computer Science
HCSC September 2002 - Present
Education
Michigan State University 1984 — 1989
HCSC August 2014 - Present
HCSC February 2012 - August 2014
Blue Cross and Blue Shield of Illinois (HCSC) May 2009 - February 2012
HCSC October 2008 - February 2012
Blue Cross Blue Shield of Illinois 2004 - February 2012
Health Care Service Corporation 2004 - October 2008
Blue Cross Blue Shield 2004 - 2008
cdw 1998 - 2001
Skills
CISA, Process Improvement, ITIL, Problem Solving, SDLC, ECM, Business Analysis, Agile Methodologies, Business Intelligence, Business Process..., Business Process, Enterprise Architecture, Enterprise Content..., IT Management, IT Strategy, Integration, Leadership, Management, Management Consulting, PMO, PMP, Requirements Analysis, Requirements Gathering, Software Project..., Vendor Management, Visio
Education
Northeastern Illinois University 1999 — 2002
MS, Computer Science
University of Illinois at Chicago 1989 — 1993
BA, Liberal Arts (Psychology)
Lane Technical High School 1984 — 1988
Bank of America June 2012 - Present
HCSC September 2008 - Present
Diversant, LLC January 2012 - June 2012
IBM September 2001 - September 2008
Alcatel-Lucent September 1998 - September 2001
Education
Northern Illinois University 1994 — 1998
MBA, Business Administration
The University of Texas at Arlington 1986 — 1988
MS, Industrial Engineering
PSG College of Technology 1982 — 1986
BE, Mechanical Engineering
Blue Cross and Blue Shield of Illinois February 2000 - Present
HCSC 2000 - Present
Skills
Graphic Design, Advertising, Art Direction, Logos, Brochures, illustrator, Editorial Illustration, Digital Illustration, Vector Illustration, Portrait Painting
Education
Northern Illinois University 2005 — 2009
BFA, Illustration
Suncrest Christian Church October 2013 - Present
HCSC 2005 - May 2012
Blue Cross Blue Shield of Illinois/ HCSC 2005 - May 2012
Health Care Service Corporation (Blue Cross Blue Shield) 2005 - 2012
Education
Purdue University Calumet 1996 — 2001
Bachelors, HR Management
Highland High School 1993 — 1996
HCSC June 2005 - Present
SITA 2002 - 2005
GT Group Telecom January 2002 - April 2003
Education
Sheridan College 1995 — 2000
Telecommunications Technology
St. James High School 1990 — 1995
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
HCSC February 2008 - Present
BlueCross BlueSheild of Illinois 2008 - Present
Infosys Technologies Ltd January 2004 - February 2008
Education
Osmania University 1999 — 2003
BE, Computer Science Eng
Evive Health April 2013 - Present
HCSC January 2011 - April 2013
Health Care Service Corporation (HCSC) July 2007 - December 2010
Destiny Health July 2003 - June 2007
Destiny Health August 2001 - July 2003
WellPoint May 1991 - August 2001
Skills
Strategy, Analytics, Change Management, Disease Management, Health Insurance, Healthcare, Management, Account Management, Healthcare Management, Insurance, Integration, Business Strategy, Vendor Management, Process Improvement, Managed Care
Education
Southwest Minnesota State University 1982 — 1986
BA - Mathematics, Computer Science (Minor); Business Management (Emphasis)
Skylight Counseling Center July 2013 - Present
The Family Institute at Northwestern University October 2012 - July 2013
HCSC November 2004 - September 2012
CognitiveArts/NIIT 2001 - 2005
Cognitive Arts January 2000 - October 2004
Skills
Research, Project Management, Editing, Captivate, Mental Health
Education
Northwestern University 2012 — 2014
Master of Arts (M.A.), Counseling Psychology
St. Mary's College of Maryland 1995 — 1999
BA, Psychology
HCSC December 2010 - Present
Blockbuster November 2004 - February 2007
VarTec Telecom October 2003 - October 2004
VarTec Telecom January 2000 - March 2001
Education
Penn State University 1995 — 1999
BSEE, Electrical Engineering
High School
Aon Retiree Health Exchange November 2012 - Present
HCSC February 2011 - October 2012
Health Care Service Corporation / Blue Cross and Blue Shield of Illinois June 2009 - February 2011
HCSC BCBS of IL-NM-OK-TX May 2008 - June 2009
FrontDoor, LLC. May 2007 - May 2008
Simon Recreation Center August 2004 - May 2008
Education
Saint Louis University 2004 — 2008
Bachelor of Arts, Communications
HCSC 2004 - Present
Concentra 1996 - 2004
Smith & Nephew 1992 - 1996
Education
Southern Nazarene University 2002 — 2004
Masters in Business Administration
Oklahoma State University 1988 — 1992
Accounting
Putnam City North High School 1985 — 1988
HCSC March 2007 - Present
Vanguard Health Systems August 1989 - February 2007
Skills
Financial Reporting, Accounting, Healthcare, Excel, Budgeting, Databases
Education
Northern Illinois University 1982 — 1984
BS, Accounting
University of Illinois at Chicago 1980 — 1982
HCSC September 2012 - Present
Reflexis Systems Pvt. Ltd. India October 2007 - March 2009
Education
Oklahoma State University 2009 — 2012
MS, Computer Science
Institute of Emerging Technologies 2007 — 2007
Post Graduate Diploma in Advanced Computing, Information Technology
Government College of Engineering, Amravati 2001 — 2006
Bachelor of Engineering (B.E.), Instrumentation
HCSC March 2012 - July 2015
HCSC/ BlueCross Blue Shield of Illinois July 2003 - July 2007
HCSC/BlueCross Blue Shield of Illinois July 1997 - July 2003
Skills
Customer Service, Insurance, Process Improvement, Microsoft Excel, Leadership, Team Building, Training, Project Management, Strategic Planning
Education
Southern Illinois University, Carbondale
Business Administration and Management, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2009 - Present
HCSC June 1987 - June 2009
Skills
Requirements Gathering, Project Planning, Business Analysis, Troubleshooting, SDLC, Visio, Business Intelligence, Software Project..., Business Process, Databases
Education
Marlboro College
University of Massachusetts Boston
Woodstock Country School
HCSC September 2008 - Present
Covansys January 2003 - August 2008
Covansys October 2000 - March 2003
Skills
Cognos, Informatica, PeopleSoft, SDLC, Teradata, DB2, Requirements Gathering, Business Intelligence, Requirements Analysis, ETL, Data Warehousing
Education
Osmania University 1995 — 1998
Masters, Computer Science
The Alliance April 2013 - Present
The Alliance July 2004 - April 2013
Wisconsin Heart 2002 - 2004
SVA December 1998 - November 2002
HCSC September 1989 - June 1998
Skills
Healthcare, Healthcare Management, Credentialing, Insurance, Process Improvement, Managed Care Contracting, Managed Care, Network Development, Project Management, Healthcare Consulting, Physicians, Contract Negotiation, PPO, Practice Management, Team Building, Data Analysis, HIPAA, Provider Relations, Health Insurance, Revenue Cycle, Public Speaking, Physician Relations, Healthcare Information..., Strategic Planning, Medicare, Hospitals, Healthcare Industry, Medicaid, Revenue Cycle Management, EHR, Health Policy, Quality Improvement, Provider Education, Medical Billing, Informatics, EMR, HMO, Employee Benefits, Utilization Management, Medical Terminology, Long-term Care, Disease Management, Physician Network..., Provider Network..., Leadership
Education
Southern Illinois University, Carbondale 1987 — 1991
Healthcare Administration
Aon Hewitt January 2012 - Present
Aon Hewitt February 2009 - January 2012
HCSC 2007 - 2009
Education
Northern Illinois University 1992 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
Northern Illinois University - College of Business 1992 — 1997
BS General Management, Business of Management
Alpha Psi Lambda
UnitedHealth Group January 2014 - Present
HCSC June 2001 - 2013
CommunityCare Managed Healthcare Plans of OK September 1997 - February 2001
Skills
ETL, Data Warehousing, Business Analysis, Data Modeling, SQL, Business Intelligence, Systems Analysis, Databases, Data Analysis, Microsoft SQL Server, Visio, SAS, SDLC, Requirements Gathering, Requirements Analysis, SAS programming
Education
Oklahoma State University 2003 — 2005
MS, MIS
Southeastern Oklahoma State University 1995 — 1996
B.S., Mathematics
Dearborn National October 2014 - Present
HCSC July 2009 - October 2014
Medical Staffing Network July 2006 - July 2008
Euclid Insurance Agency June 2004 - June 2006
Chicago Blackhawks May 2003 - August 2003
Skills
Customer Satisfaction, Account Management, Sales Operations, Customer Service, Strategy, Sales, Employee Benefits, Management, Selling, Insurance, New Business Development, Leadership, Public Relations, Negotiation, Sales Management
Education
Purdue University 2000 — 2004
BA, Communications - Public Relations
National Government Services July 2013 - Present
Anthem July 2013 - Present
MetLife Auto & Home September 2011 - March 2013
Progressive Medical Inc December 2010 - April 2011
HCSC January 2008 - November 2010
Blue Cross Blue shield of Texas November 2004 - November 2010
HCSC dba Blue Cross Blue Shield of Texas June 2006 - January 2008
HCSC dba Blue Cross Blue Shield of Illinois November 2004 - June 2006
Skills
Health Insurance, Insurance, Claim, Creative Writing, Blogger, Computer Software..., Employee Training, Management
Education
Rockford College 1996 — 1998
Journalism/English Literature
Verizon Wireless November 2010 - November 2013
Demand Studios May 2009 - October 2010
HCSC May 2006 - October 2008
Skills
Web Content, Copy Editing, Proofreading, Creative Writing, Editing, Customer Service, Customer Satisfaction, Team Leadership, Team Building, Multitasker, Team Coordination
Education
Oakton Community College
AAS, Marketing/Mid-Management
ASD Healthcare, a part of AmerisourceBergen Corp. June 2014 - Present
1105 Media August 2013 - November 2013
HCSC August 2010 - January 2011
Independent Consultant Contract Freelance January 2003 - June 2005
Blue Cross of California August 1995 - June 2002
Skills
Technical Writing, Copywriting, Editing, Marketing Communications, Brand Development, Strategic Planning, Research, Substantive Editing, Newsletters, Internal Communications, Advertising, Publications, Proofreading, Marketing, Corporate Branding, Magazines, Corporate Communications, Brochures, Writing, Social Media, Social Media Marketing, Blogging, Email Marketing
Education
Southern Methodist University 2013 — 2013
Paralegal Certificate
University of California, Los Angeles 2005 — 2008
National University 1989 — 1991
Bachelor of Arts
VW Credit, Inc. June 2014 - Present
HCSC August 2010 - May 2014
BGE April 2010 - August 2010
Portland October 2006 - May 2010
Satyam Computer services Limited May 2003 - May 2008
Skills
Quality Assurance, SDLC, Testing, Agile Methodologies, DB2, SOA, Requirements Analysis, Requirements Gathering, Scrum, Business Analysis, Software Project...
Education
Osmania University 1998 — 2002
Albertsons Safeway April 2012 - Present
Vantiv August 2010 - October 2011
HCSC April 2010 - July 2010
JPMorgan Chase March 2003 - December 2009
First Data Resources August 1999 - August 2001
American Express Financial Advisors January 1997 - January 1999
Carlson Companies, Inc January 1993 - January 1997
ITT Consumer Financial Corporation January 1988 - January 1993
ITT Consumer Financial Corporation January 1986 - January 1988
Skills
Disaster Recovery, JCL, Six Sigma, SAS, Dasd, Mainframe, Problem Solving, Storage, Lotus Notes, SDLC, SAN, Hardware, Operating Systems, Software Documentation, Unix, Management, Testing, Virtualization, Storage Virtualization, DB2, SharePoint, Project Management, Integration, Data Center, Storage Area Networks, ITIL, Business Process..., Windows, Team Building, High Availability, Business Continuity, Process Improvement, IT Management, Program Management, Performance Tuning, Vendor Management, Computer Hardware, MVS, Storage Management, Visio, Replication, Software Installation, Capacity Planning, Enterprise Software, Quality Assurance
Education
Metropolitan State University
Marketing Communications
University of Nebraska at Omaha
Organizational Behavior
U.S. Cellular March 2014 - Present
U.S. Cellular December 2013 - March 2014
United Airlines January 2011 - December 2013
HCSC July 2009 - January 2011
Deloitte Touche Tohmatsu,Harrisburg January 2008 - May 2009
Skills
SDLC, SQL, IVR, Requirements Analysis, SOA, Oracle, Java, Genesys Framework, Hibernate, Java Enterprise Edition, .NET, Web Services, Microsoft SQL Server, XML, C#, CTI, Integration, VXML, Call Routing, Genesys Voice Portal, Telecommunications, Call Centers, VoIP, Unix
Education
Saint Joseph's University 2006 — 2007
Masters, Computers science
JNTU 2001 — 2005
Btech, Computers science
HCSC ActuaryBlue Cross Blue Shield of Illinois, New Mexico, Oklahoma & TexasNovember 1992 - Present
Skills
Financial Modeling, Insurance, Financial Analysis, Actuarial Science, Underwriting, Reinsurance, PowerPoint, Health Insurance, Data Analysis, Medicare, Microsoft Word, Microsoft Excel, General Insurance, Health Care Reform, Microsoft Office, Risk Management, Analytics
Education
Smith College
HCSC June 2015 - Present
HCSC June 2012 - Present
HCSC August 2007 - June 2012
HCSC July 2006 - August 2007
CEI India pvt ltd 2003 - 2006
GDI Infotech Pvt Ltd January 2001 - May 2001
IBM India January 2000 - December 2000
Skills
SDLC, Agile Methodologies, Java Enterprise Edition, Requirements Gathering, Software Development, Solution Architecture, Software Project..., DB2, SQL, Web Services, Websphere, Spring, UML, Application Architecture, Hibernate, Enterprise Architecture, Requirements Analysis, SOA, Data Warehousing, Oracle, WebSphere
Education
Jawaharlal Nehru Technological University 2002 — 2004
Master of Technology (MTech), Computer Science
Sri Krishnadevaraya University 1997 — 1999
MBA, Marketing and Information Systems
Sri Krishnadevaraya University 1992 — 1996
Bachelor of Technology (B.Tech.), Electronics and Communications Engg
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - Present
HCSC 2013 - Present
Skills
Vendor Management, Process Improvement, Program Management, SDLC, Visio, Resource Management, Business Analysis, Project Management, Management, Business Process..., Leadership, Requirements Analysis, Strategic Planning, PMP, Integration, PMO, Project Portfolio..., Customer Service, Cross-functional Team..., Software Documentation, Requirements Gathering, Training, Change Management, Team Building, Software Project..., Analysis
Education
Saint Xavier University 2007 — 2015
Master of Business Administration (MBA), Project Management
Saint Xavier University 2004 — 2007
Masters in Education, Special Education and Teaching, 3.7
Hallmark Healthcare September 2011 - Present
HSBC May 2010 - August 2011
Nielsen February 2010 - April 2010
Accenture Technology Solutions March 2006 - April 2010
HCSC April 2008 - January 2010
Wipro Technologies 2003 - 2006
VisualSoft 2000 - 2003
Skills
Weblogic
Education
Osmania University 1995 — 1998
MCA, Computer Applications
Kakatiya University 1992 — 1995
B.Sc, Electronics
TransUnion June 2013 - Present
HCSC April 2008 - June 2013
AT&T June 2005 - April 2008
Skills
Change Management, Disaster Recovery, Quality Assurance, WebSphere Application..., Troubleshooting, Documentation, Process Improvement, Deployment, Requirements Gathering, Software Documentation, Middleware, Project Management
Education
Saint Louis University 2000 — 2005
Bachelor of Science (B.S.), Management Information Systems, General
Saint Louis University 2000 — 2005
Bachelor of Science (B.S.), Finance, General
Acquity Group March 2013 - Present
HCSC (Blue Cross) May 2010 - February 2013
HCSC March 2007 - May 2010
Michigan State University April 2003 - November 2006
Skills
SOA, DB2, Spring, Software Development, OOP, Web Services, Android Development, EJB, Java, Web Applications, SQL, Core Java, JUnit, Sun Certified Java..., JSP, CSS, HTML, Websphere, JPA, Eclipse, Java Enterprise Edition, ASP, SOAP, Hibernate, XML, WebSphere Process Server, RAD, Ant, Agile Methodologies, Spring Framework, WebSphere
Education
ForteKnowledge
Android Mobile Development
Michigan State University
BS, Computer Science
HCSC September 2005 - Present
Skills
Disaster Recovery, Unix, AIX, Unix Shell Scripting
Education
Northern Illinois University
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - August 2015
HCSC February 1995 - June 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2006 - March 2009
Skills
Health Insurance, Insurance, Claim, Requirements Gathering, PPO, Business Requirements, Business Analysis, HMO, Medicare, Visio, Software Documentation
Education
Quincy University 1992 — 1993
HCSC April 2006 - Present
Johnson Controls June 2005 - January 2006
Johnson Controls December 2002 - June 2005
Johnson Controls July 1999 - December 2002
Superior Engineering, LLC November 1995 - July 1999
A.B. Dick August 1994 - November 1995
A.B. Dick July 1991 - August 1994
Skills
Process Improvement, Business Process..., Vendor Management, Business Analysis, Six Sigma, Project Portfolio..., Cross-functional Team..., Program Management, Visio, Change Management, Project Management, Process Engineering, Health Insurance, Management
Education
Loyola University of Chicago - Graduate School of Business 1998 — 2001
Master of Business Administration (MBA), Finance, General
Purdue University Calumet 1990 — 1994
BS, Mechanical Engineering
HCSC 1974 - 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1974 - 2009
Health Care Service Corp -Blue Cross Blue Shield of IL, TX, NM, OK 1973 - 2009
Blue Cross Blue Shield 1973 - 2009
Skills
IT Strategy, Disaster Recovery, SDLC, Vendor Management, HIPAA, Business Analysis, Enterprise Architecture, Consulting, Healthcare Information..., Business Process..., Software Project..., Agile Methodologies
Education
Missouri Valley College 1965 — 1968
BS Mathmetics w/minor in Physics, Mathematics / Science, Dean's List
HCSC December 2005 - Present
Blue Cross of Oklahoma January 1997 - March 2005
Office Automation, KC, MO May 1983 - July 1987
Skills
Windows Server, Desktop Computers, Active Directory, Windows 7, Windows XP, System Deployment, VDI, Workstations, Testing, Application Packaging, SCCM, Servers, Technical Support, Windows 2000, Microsoft Exchange, Citrix, SharePoint
Education
Missouri Western State University 1990 — 1993
BS, Information Systems, Computer programming for business
HCSC October 2013 - August 2014
Astellas Pharma October 2012 - October 2013
BCBS Montana - Vendor Hewlett Packard August 2012 - October 2012
Office Max May 2012 - August 2012
Western Union October 2011 - May 2012
Northern Trust Corporation June 2011 - October 2011
Coventry Health Care, an Aetna Company January 2011 - April 2011
Aetna Life Insurance Company June 2010 - December 2010
Walgreens July 2008 - May 2010
IRI December 2007 - June 2008
Skills
Requirements Analysis, SDLC, PL/SQL, Oracle, Software Project..., Data Warehousing, SOA, Business Intelligence, Agile Methodologies, ETL, Solution Architecture, Business Analysis, SOAP, Service Delivery, Eclipse, Business Objects, Teradata, Oracle Forms, DB2, RFI, Informatica, Data Migration
Education
Oklahoma City University 2000 — 2002
Master's degree, Database Systems
University of Madras 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science
Blue Cross Blue Shield of Illinois Sr.Mgr. Web CommunicationsHealth Care Service Corporation
HCSC 1992 - Present
Health Care Service Corporation (BCBS of IL/TX/NM/OK) 1992 - Present
Health Care Service Corporation 1992 - Present
Skills
Health Insurance, Internal Communications, Corporate Communications, Web Marketing, Managed Care, Strategic Communications, Insurance, Marketing Communications, Web Content Management, Integrated Marketing, Crisis Communications, Communications Planning, Thought Leadership, Newsletters, Communication Training, Project Management, Healthcare, Online Marketing, Management
Education
Northwestern University 1987 — 1989
MS, Communications
University of Illinois at Urbana-Champaign 1976 — 1981
BS, Advertising
HCSC October 2008 - Present
Education
Oklahoma State University 1991 — 1994
BS, Management Information Systems
Oklahoma State University Technical Branch
HCSC January 2003 - Present
Oklahoma Health Care Authority October 1998 - January 2003
Education
Oklahoma Baptist University
Bachelor of Business Administration, Management
Washington University in St. Louis
Master of Health Administration, Health Administration
HCSC June 2001 - Present
Hertz February 1999 - June 2001
Globe Life Insurance September 1981 - February 1999
Skills
DB2, SQL, Visio, Microsoft SQL Server, Enterprise Architecture, COBOL, Requirements Gathering, Business Analysis, WTX, XML, JCL, IT Project Lifecycle, Java, ETL, SOA, Requirements Analysis
Education
University of Central Oklahoma 1983 — 1988
Oklahoma City Community College 1984 — 1985
HCSC 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2013 - Present
Independent 2011 - 2013
ACGME 2005 - 2011
Skills
Performance Management, Organizational..., Strategic Planning, Employee Relations, Strategic Communications, Strategic Business..., Process Improvement, Process Design, Instructional Design, Program Evaluation, Performance Metrics, Metrics Reporting, Training, Software Documentation, Analysis, Management
Education
Roosevelt University
Master of Arts (M.A.), Training and Development
Blue Shield of California July 2013 - Present
DIRECTV August 2012 - June 2013
HCSC January 2007 - June 2012
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Quality Center, Webi, Process Engineering, SDLC, CRM, Clarity, Business Intelligence, Agile Methodologies, Quality Assurance, PMO, Waterfall, Analysis, Scrum, Software Documentation, User Acceptance Testing
Education
Montclair State University
HCSC July 1988 - Present
Education
Northern Illinois University 1984 — 1988
Bachelor of Science (BS), Mathematics
HCSC January 2011 - May 2012
BCBSOK and HCSC April 1999 - December 2010
First Data Corp August 1993 - February 1999
Skills
Software Development, Analysis, Payment Systems, COBOL, JCL, Microsoft Word, Microsoft Excel, Visio, PowerPoint, CICS, Requirements Analysis
Education
Northeastern State University
Bachelor's degree, Biology, Chemistry, Math
HCSC July 2014 - Present
HCSC July 2008 - July 2014
ACS Recoveries April 2006 - October 2006
Hewitt And Associates April 2004 - January 2005
TriZetto Corporation May 2000 - January 2004
Trustmark Companies May 2000 - May 2002
Value Options April 1996 - October 1999
Strategic HealthCare October 1989 - May 1995
Skills
Health Insurance, Insurance
Education
Northeastern Illinois University 1976 — 1978
No Degree Earned, Biology
Von Steuben High School 1972 — 1976
Yea, General