Health Care Service Corporation
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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Health Care Service Corporation Employees
Zurich North America January 2013 - Present
State Farm Insurance September 2011 - December 2012
University of Illinois at Urbana-Champaign August 2010 - December 2012
Illinois Business Consulting August 2010 - December 2012
Zurich North America May 2012 - August 2012
CristKolder Associates May 2011 - August 2011
University of Illinois at Urbana-Champaign 2009 - 2011
University of Illinois at Urbana-Champaign August 2010 - December 2010
Health Care Service Corporation May 2010 - August 2010
Skills
SAS, Excel, Data Analysis, Microsoft Excel, SAS Enterprise Miner, R, Project Management, Statistical Data..., Microsoft Word, PowerPoint, Trends, Statistical Tools, Statistical Modeling, Statistical Inference, Data Mining, Market Research, Time Management, SPSS, Research, Statistics, Quantitative Analytics, Predictive Modeling, Matlab, Analysis, Multivariate Statistics, SAS programming, Linear Regression, Time Series Analysis, Predictive Analytics, Stata, VBA, SQL, Analytics, Quantitative Research, Machine Learning, Strategy, Logistic Regression, Actuarial Science, Microsoft Office
Education
University of Illinois at Urbana-Champaign 2011 — 2012
M.S., Statistics, 3.91/4.00
University of Illinois at Urbana-Champaign 2007 — 2011
B.S. with Cum Laude Honors, Statistics/Business, 3.83/4.00
Health Care Service Corporation June 2014 - Present
Health Care Service Corporation 2003 - 2014
Skills
Corporate Tax, Financial Analysis, Financial Reporting, Accounting, Process Improvement, Microsoft Office, Microsoft Excel, Business Analysis, Analysis, Sarbanes-Oxley Act, Auditing
Education
University of Illinois at Chicago 1997 — 2003
Bachelor's degree, Accounting and Finance
Community Care Alliance of Illinois September 2014 - Present
Family Health Network January 2013 - September 2014
Family Health Network September 2012 - January 2013
Blue Cross and Blue Shield Association January 2010 - March 2012
Blue Cross and Blue Shield Association June 2009 - January 2010
Blue Cross and Blue Shield Association August 2008 - June 2009
Health Care Service Corporation 2005 - 2008
Capgemini Consulting / Ernst & Young LLP 1997 - 2005
Skills
Program Management, Business Unit..., ERP, Business Intelligence, Process Improvement, System Development..., Developing high..., Leading Cross..., Project Turnaround, National Programs, Six Sigma, Cross-functional Team..., Project Management, Vendor Management, Management, Performance Management, Project Delivery, Business Analysis, Consulting, Strategy
Education
University of Illinois at Urbana-Champaign - College of Business
Bachelor of Science (B.S.), Concentration in Industrial Distribution Management
Health Care Service Corporation September 2008 - Present
IABC Dallas January 2012 - December 2012
Grant Thornton 2007 - 2008
PricewaterhouseCoopers 1999 - 2007
Chevron (fka Equiva Services) 1998 - 1999
Chevron (fka Star Enterprise) 1996 - 1998
Skills
Marketing Communications, Internal Communications, Strategic Communications, Video, Video Camera, Video Editing, Script-writing, Newsletters, Social Media, Preparation Of Proposals, Public Relations, Corporate Communications, Management, Marketing, Proposal Writing, Crisis Communications, Media Relations, Editing
Education
University of Houston 1990 — 1994
BA, Journalism
High School for the Performing and Visual Arts 1986 — 1989
Elsik High School 1985 — 1986
Bartlesville Beauty College August 2014 - Present
lia sophia September 2013 - June 2014
MetLife March 2014 - May 2014
Health Care Service Corporation April 2013 - December 2013
Mary Kay Inc. September 2011 - May 2013
Key Personnel August 2012 - March 2013
It Works! Independent Distributor April 2012 - December 2012
Skiatook Public Schools August 2011 - August 2012
Owasso Public Schools January 2008 - January 2011
YMCA of Greater Tulsa January 2006 - January 2007
Skills
Clerical, Medical Office, Transportation, Technology, Office Management, Medical Records, Human Resources, Management, Customer Service, Microsoft Word, Team Leadership, Process Improvement, Microsoft Excel, Microsoft Office, Small Business, Software Installation, Teaching, Classroom, Facilities Management, Skin Care, Process Scheduler
Education
Bartlesville Beauty College 2014 — 2015
Cosmetology/Cosmetologist, General
Tulsa Technology Center 1994 — 1995
Certificate of Completion, Medical Assistant
Collinsville High School 1991 — 1995
High School Diploma
Tulsa Community College
General Education
Health Care Service Corporation April 2014 - Present
GM onstar (Through Epitec) April 2013 - April 2014
GE October 2011 - April 2013
Oakland County July 2004 - October 2011
HTC Global Services July 1998 - July 2004
Calisys technology 1997 - 1998
Fujitsu ICICIM December 1993 - July 1997
Skills
SQL, SDLC, Application Architecture, Solution Architecture, DBA, Agile Application..., Agile Leadership, TIBCO iProcess, TIBCO Business Studio, J2EE Application..., Data Modeling, SOA, SOA Governance, Project Management, TOGAF, Enterprise Architecture, Enterprise Architecture..., Enterprise Asset..., Oracle PL/SQL..., T-SQL, User Experience Design, ORACLE, SQLserver, Java Script, jQuery, Artifacts, Enterprise Data Modeling, Business Analysis, Business Information, Web Services, Oracle, Agile Methodologies, Microsoft SQL Server, JavaScript, Requirements Analysis, Java Enterprise Edition, Program Management, Testing, Enterprise Software, PL/SQL
Education
University of Madras 1991 — 1993
Master of Computer Applications (M.C.A.), Computer science, Chennai, India
University of Madras
Bachelor of Science (B.Sc.), Physics
Health Care Service Corporation April 2012 - Present
Health Care Service Corporation September 2006 - April 2012
Health Care Service Corporation September 2000 - September 2006
Health Care Service Corporation October 1997 - September 2000
Health Care Service Corporation September 1995 - October 1997
Skills
Project Portfolio..., Analysis, Program Management, Testing, Mergers & Acquisitions, SDLC, Project Management, Business Strategy, Vendor Management, PMO, Customer Service, Resource Management, Requirements Gathering, Change Management, PMP, Cross-functional Team..., Business Analysis, Requirements Analysis, MS Project, Health Insurance, Process Improvement, Business Process..., Microsoft Project
Education
University of Illinois at Urbana-Champaign 1990 — 1994
Bachelors, English
Fathom Realty June 2013 - Present
Ardent Associates, LLC 2012 - June 2013
Real Estate Technology, Inc. January 2009 - 2012
Crye Leike Realtors 2005 - 2008
Harry Norman, Realtors 2001 - 2005
National Account Service Company (NASCO) 1997 - 2001
Health Care Service Corporation 1993 - 1997
Skills
Public Speaking, Public Relations, Voice Over, Media Relations, Product Launch, Trade Shows, Negotiation, Marketing, Internal Communications, Vendor Management, Market Research, Mergers, Real Estate, Leadership, Management, Business Development, Mergers & Acquisitions, Selling, New Business Development, Sellers, Training, Strategic Partnerships, Real Property, Residential Homes, Investment Properties, Marketing Strategy, Sales
Education
The University of New Mexico
Bachelor's, Education, Communications Arts, Speech Communications w/Radio & Television Emphasis w/ English Minor
The University of New Mexico
Masters, Speech Communications-Radio/Television
EY July 2013 - Present
PwC July 2012 - June 2013
Health Care Service Corporation April 2009 - June 2012
First Industrial Realty Trust September 2004 - December 2008
Skills
SOX, IT Audit, Software Documentation, Disaster Recovery, Security, Process Improvement, ACL, IBM Mainframe, Physical Security, SOC 1, Model Audit Rule, HIPAA, ITGC, Distributed Environments, Change Management, IT Controls, Access Lists, Internal Controls, SDLC, COSO, Visio, PeopleSoft, SOX 404, External Audit, Access, Identity Management, SharePoint, Information Security, Vendor Management, Lotus Notes, Insurance, SAP, JD Edwards, Oracle
Education
University of Illinois at Urbana-Champaign 2000 — 2002
Bachelor's degree, Political Science and Government
University of Southern California 1998 — 2000
Lincoln Park High School 1994 — 1998
International Baccalaureate Program
New Mexico Health Connections May 2015 - Present
Health Care Service Corporation December 2011 - March 2015
Blue Cross Blue Shield of New Mexico July 2007 - November 2011
Skills
SAS, Business Analysis, Business Intelligence, Insurance, SAS programming, Data Analysis, Health Insurance, Analysis, Business Objects
Education
The University of New Mexico 1994 — 1998
Master of Business Administration (MBA)
University of Puget Sound 1989 — 1993
Bachelor of Arts (B.A.), Music
PwC August 2015 - Present
PwC August 2013 - August 2015
CU-Garden October 2009 - July 2013
HealthScape Advisors LLC May 2012 - August 2012
Illini Productions August 2009 - May 2012
Health Care Service Corporation April 2011 - August 2011
HCSC May 2010 - August 2010
Walker Brothers Pancake House August 2007 - August 2009
Skills
Leadership, Data Analysis, PowerPoint, Nonprofits, Microsoft Office, Non-profits, Financial Analysis, Research, Consulting, Public Speaking, Access, Microsoft Excel, Accounting, Database Development, Business Intelligence..., Data Reporting, Global Sourcing, Tableau, ETL, Performance Dashboards, Social Media, Management, Microsoft Word, Analysis
Education
University of Illinois at Urbana-Champaign 2009 — 2013
Bachelor of Science, Accountancy
University of Illinois at Urbana-Champaign - College of Business 2009 — 2013
Bachelor of Science, Accountancy
Wissenschaftliche Hochschule für Unternehmensführung - Otto-Beisheim - Hochschule 2011 — 2011
Bachelors, International Semester Program
Environmental Learning for Kids May 2014 - Present
Catholic Health Initiatives February 2013 - Present
Newmont Mining Corporation November 2011 - October 2012
Health Care Service Corporation June 2010 - July 2011
Health Care Service Corporation September 2008 - June 2010
Health Care Service Corporation November 2007 - September 2008
Health Care Service Corporation October 2006 - November 2007
Health Care Service Corporation September 2005 - October 2006
Allstate Insurance Company January 2005 - August 2005
Allstate Financial Services, LLC June 2003 - January 2005
Skills
Cross-functional Team..., Leadership, Strategic Planning, Strategy, Business Strategy, Healthcare Industry, Digital Health, Change Management, IT Strategy, Competitive Analysis, Project Management, Business Process..., Program Management, Management, Building Relationships, Consulting, Strategic Communications, Competitive Intelligence, Strategic Thinking, Process Management, Business Process, Vendor Relationships, Contract Negotiation, Process Design, Organizational..., Analytics, Vendor Management, Exceptional Verbal..., Strategy Execution, Training, Project Planning, Internal Marketing, Workshop Facilitation, Performance Management, Outstanding Written..., Emotional Intelligence, Incentive Alignment
Education
University of Illinois at Urbana-Champaign - College of Business 2001 — 2003
MBA, Information Technology, Marketing
Truman State University 1994 — 1998
Bachelor's Degree, Agricultural Science, Biology, Psychology
National Academic Quiz Tournaments June 2010 - Present
Facebook July 2012 - December 2012
Health Care Service Corporation June 2010 - August 2010
ExtendASP May 2009 - September 2009
New Trier High School August 2007 - February 2008
New Trier High School August 2004 - February 2008
Grand Food Center August 2005 - January 2008
Grand Food Center April 2005 - January 2008
SurePayroll June 2007 - August 2007
Skills
Microsoft Excel, Editing, Microsoft Word, Curriculum Development, Curriculum Design, Teaching, Data Analysis, Tutoring, Calculus, Staff Development, PowerPoint, Research
Education
University of Chicago 2009 — 2012
B.S., mathematics
University of Illinois at Urbana-Champaign 2008 — 2009
mathematics
New Trier High School 2004 — 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - Present
Health Care Service Corporation December 2000 - June 2012
Damato / Kapusta & Associates August 1997 - December 2000
MCL Development Corporation April 1988 - April 1991
Glascott Associates 1982 - 1986
Harry Weese & Associates 1973 - 1982
Education
University of Illinois at Chicago 1973 — 1978
Communication Design
Inspiration Unlimited September 2012 - Present
The Juice Plus+ Company August 2011 - Present
Health Care Service Corporation January 2010 - Present
Health Care Services Corporation January 2010 - Present
City of Albuquerque September 2007 - October 2009
Intel Corporation 1994 - 2007
Skills
Health Promotion, Nutrition, Clinical Nutrition, Stress Management, Weight Management, Research, Fitness, Supplements, Corporations, Public Speaking, Wellness Coaching, Health Education, Employee Wellness, Nutritional Counseling, Clinical Research, Lifestyle, Nursing, Program Management, Healthcare Management, Lifestyle Coaching, Team Building, Food, Wellness, Nutrition Education, Weight, Data Analysis, Disease Management
Education
Inspiration Unlimited via Holistic Nurses Association 2011 — 2012
Certified as a Holistic Stress Management Instructor, Stress Management
Central Missour State University 1997 — 1999
Master of Science (M.S.), Occupational Health and Safety
The University of New Mexico 1980 — 1984
Bachelor of Science in Nursing, Nursing and Psychology
Towers Watson July 2005 - Present
Blue Cross Blue Shield of Massachusetts October 1994 - June 2005
Health Care Service Corporation August 1984 - October 1994
Skills
Employee Benefits, Insurance, Health Care Reform, Retirement
Education
Thiel College 1976 — 1980
BA, Actuarial Science and Mathematics
Thiel College, Greenville PA
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2013 - Present
Health Care Service Corporation (Blue Cross Blue Shield) April 2009 - February 2013
Health Care Service Corporation June 2007 - April 2009
Wheaton Franciscan Healthcare September 2004 - June 2007
Skills
Performance Management, Personnel Management, Organizational..., Talent Management, Employee Engagement, 360 Feedback, SuccessFactors, Succession Planning, Human Resources, Organizational..., Training, HR Consulting, Leadership, Needs Analysis, Workforce Planning, Leadership Development, Onboarding, Workshop Facilitation, Organizational Design, Employee Training, Performance Improvement, Instructional Design
Education
Purdue University
Masters, Instructional Design
University of Missouri-Columbia
Bachelors, Psychology
Health Care Service Corporation May 2010 - Present
NCR 2008 - 2009
Home Depot 2002 - 2007
Powell Tate January 2001 - October 2002
Associates First Capital/Citigroup January 1999 - January 2001
Visa January 1997 - October 1998
Powell Tate 1990 - 1997
U.S. DOT/Bush Quayle 1988 1988 - 1990
Hill & Knowlton May 1986 - May 1988
Skills
Media Relations, Crisis Communications, Public Affairs, Corporate Communications, Internal Communications, Crisis Management, Marketing Communications, Strategic Communications, Public Relations, Reputation Management, Corporate Social..., Strategy, Investor Relations, International Relations, Leadership, Messaging, Community Development
Education
The George Washington University 1982 — 1986
B.A., International Affairs
The Lawrenceville School 1978 — 1982
Health Care Service Corporation October 2004 - March 2011
BearingPoint 2002 - 2004
Arthur Andersen 1996 - 2001
Skills
Executive Reporting, Strategic Planning..., Large Group Facilitation, Project Portfolio..., Project Planning, Strategic Planning, ERP/CRM, Team Leadership, Business Case..., Resource Management, Process Improvement, ERP, Prioritization, Portfolio Management, Team Building, Vendor Management, Organization &..., Management Consulting, Enterprise Software, CRM, Management, Business Intelligence, Change Management, Business Analysis, PMO, Project Management, IT Strategy, PMP, Cross-functional Team..., Program Management, Governance, Strategy, Business Case, Workshop Facilitation, Leadership, Business Process..., Business Transformation, Consulting, Business Process, SDLC, Business Process..., Project Delivery, Business Process Design, Software Project..., Business Strategy
Education
University of Michigan 1992 — 1996
BBA, Accounting and CIS
Benet Academy 1988 — 1992
Health Care Service Corporation June 2007 - Present
Health Care Service Corporation June 2006 - August 2006
Cat-i Glass Manufacturing June 2005 - August 2005
Skills
Insurance, Analytics, SQL, SAS, R, Predictive Modeling, Actuarial, Statistics, Microsoft Office, Access, Excel, Word, Reserving, Actuarial Science, VBA, Mathematics, Analysis, Data Mining
Education
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelor of Science, Math & Computer Science
Health Care Service Corporation February 2014 - Present
Health Care Service Corporation December 2008 - January 2014
HCSC November 2005 - November 2008
Easter Seals Joliet May 2004 - November 2005
Chicago Behavior Consultants October 2002 - May 2004
Skills
Talent Management, Performance Management, Program Management, Communications Planning, Leadership Development, Instructional Design, Professional..., Learning Management, Employee Engagement, Organizational..., Needs Analysis, Change Management, Blended Learning, Organizational..., Vendor Relationships, Behavior Analysis, Human Behavior, Skills Analysis, Learning technology, Training Delivery, Captivate, E-Learning, Staff Development, Behavioral Science, Organizational Behavior, Life Skills, mentoring, Executive Development, Succession Planning, Hogan Assessments, 360 Feedback, Stress Management, Performance Improvement, Organizational Design
Education
University of the Pacific 1999 — 2002
MA, Psychology - Behavioral Analysis
University of Illinois at Urbana-Champaign 1995 — 1999
BS, Psychology
AARP May 2015 - Present
AARP January 2011 - May 2015
U.S. Foodservice, Inc. June 2009 - January 2011
Blue Cross and Blue Shield of Illinois 2004 - May 2009
Health Care Service Corporation January 1998 - May 2009
Skills
Corporate Governance, Governance, Compliance, Risk Assessment, Policy, Ethics, Risk Management, Enterprise Risk..., Privacy Law, Insurance, Fraud, Legal Research, Management, Mergers, Auditing, Litigation, Due Diligence, Litigation Support, Mergers & Acquisitions, HIPAA, Medicaid, Managed Care, Program Management, Medicare, Contract Negotiation, Process Improvement, Employment Law, Executive Management, Legal Writing, Legal Compliance, Litigation Management, Securities Regulation, Intellectual Property, Internal Investigations, FCPA, Corporate Law, Commercial Litigation, Mediation, Data Privacy, Securities, Joint Ventures, Regulations, Arbitration, Civil Litigation, Business Ethics, Workers Compensation, Insurance Law, Private Investigations, International Law, Financial Risk
Education
John Marshall Law School 1986 — 1990
Doctor of Law (J.D.)
C F Larimer Consulting, LLC January 2012 - Present
Sigourney Press Films 2002 - Present
C F Larimer Consulting, LLC 2001 - Present
Larimer & Wolf Consulting Actuaries January 2007 - December 2011
Ernst & Young 1999 - 2001
Bob Gold & Associates, Inc 1986 - 1999
Health Care Service Corporation 1981 - 1986
CNA Insurance 1975 - 1981
Skills
Actuarial, Insurance, Health Insurance, Reserving, Actuarial Science, Plan Design, Employee Benefits, Enterprise Risk..., Projections, Pricing, Risk Modelling, Applied Mathematics, Financial Projections, Fundamental Analysis, Business Planning, Risk Modeling, Cash Flow Forecasting, Managed Care, Medicare, Statistics, Medicaid, Reinsurance, Medicare Part D, Financial Risk, Actuaries, Actuarial Consulting, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, Economic Capital, Retirement, Defined Benefit
Education
University of Iowa 1971 — 1975
BA, Mathematics
Society of Actuaries, American Academy of Actuaries
FSA, MAAA
Health Care Service Corporation September 2014 - Present
Health Care Services Corporation April 2001 - Present
PacifiCare August 2000 - April 2001
PacifiCare April 1997 - August 2000
Kaiser Permanente August 1996 - April 1997
UICI August 1995 - August 1996
FHP (PacifiCare) September 1993 - August 1995
Travelers September 1992 - September 1993
Skills
Employee Benefits, Underwriting, Management, Health Insurance, Analysis, Health Savings Accounts, Disability Insurance, Managed Care, Medicare, Claim, HMO, Life Insurance, Term Life Insurance, Self-funded, Insurance, Healthcare, Brokers
Education
University of Houston-Downtown 1988 — 1992
B.S., Finance
Health Care Service Corporation March 2015 - Present
CGS Administrators, LLC February 2013 - September 2014
TrailBlazer Health Enterprises, LLC. May 2006 - December 2012
Adapt of Texas, Inc. 1999 - 2005
Adapt of Texas, Inc. 1998 - 1999
Adapt of Texas, Inc,. 1996 - 1998
Adapt of Texas, Inc. 1992 - 1996
Skills
HIPAA, Insurance, Medical Billing, Medicare, Community Outreach, Policy, Strategic Planning, Leadership, Healthcare, Data Analysis, Access, Healthcare Management, Customer Service, Process Improvement, Team Leadership, Microsoft Word, Managed Care, Management, Project Planning, Call Centers, Quality Assurance, Software Documentation, Microsoft Excel, Employee Relations, Security, Analysis, Business Analysis, Program Management, Training, Employee Benefits, Medicaid, Physicians, Healthcare Information..., Healthcare Industry, Hospitals, Team Building, Provider Relations, Health Insurance, Medicine, Change Management, Claim, EHR, Disease Management, Physician Relations, Project Management, Microsoft Office, Visio, SharePoint, Outlook, PowerPoint
Education
Texas Woman's University 1996 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Texas Woman's University 1996 — 2000
Master of Healthcare Administration, 3.95
The University of Texas at Arlington 1984 — 1987
Bachelor of Arts (B.A.), Psychology
Blue Cross and Blue Shield of Illinois November 2005 - Present
Girl Scouts of Greater Chicago & Northwest Indiana 2008 - 2014
Blue Cross and Blue Shield of Illinois January 1999 - November 2005
Health Care Service Corporation 1983 - 1999
Talman Home Federal Savings 1979 - 1983
Skills
Advertising, Social Media, Graphic Design, Non-profits, Public Speaking, Adobe Creative Suite, Marketing Communications, Editing, Customer Service, Nonprofits, Project Management, Graphics, Email Marketing, Marketing, Newsletters, Copywriting, Direct Mail
Education
The University of Texas at Austin 1973 — 1976
BFA, art
The University of Texas at Austin 1972 — 1976
BFA in Art, Fine and Studio Arts
Health Care Service Corporation April 2013 - Present
Aon Hewitt January 1999 - April 2013
Ernst & Young June 1992 - January 1999
Skills
Actuarial Science, Computing, Employee Benefits, Insurance, Managed Care, Statistical Modeling, Health Insurance, Healthcare, Defined Benefit
Education
The University of Texas at Austin 1987 — 1992
Bachelor of Science, Mathematics
Health Care Service Corporation May 2013 - Present
Olenick & Associates March 2011 - April 2013
Vistex 2009 - 2009
Skills
Visio, Software Documentation, Technical Documentation, Agile Methodologies, Business Analysis, Requirements Analysis, SDLC, Quality Assurance, Testing, HTML, SharePoint, Technical Writing, Requirements Gathering, MS Project, Project Management, Visual Basic, SQL, Scrum, Dreamweaver, Process Improvement, XML, PMP, PMO, Integration, Software Project..., Program Management, Software Development, Databases, CMS, Windows, Business Process, Business Process..., FrameMaker, JavaScript, Content Management, RoboHelp, Access, Systems Analysis, Vendor Management, SnagIt, Online Help, Technical Communication, Enterprise Software, Analysis, Disaster Recovery, Crystal Reports, Business Intelligence, IT Strategy, Document Management
Education
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), English Language and Literature, General
Health Care Service Corporation April 2015 - Present
Health Care Service Corporation May 2012 - Present
PwC 2006 - June 2012
Hewitt Associates 2006 - 2006
Hewitt Associates 2005 - 2006
Hewitt Associates 2004 - 2005
Hewitt Associates 2001 - 2004
Skills
Human Resources, Change Management, Vendor Management, Personnel Management, Benefits Administration, Strategic Planning, Employee Benefits, Talent Management, CRM, Organizational Design, SDLC, Organizational..., Management, HR Transformation, Coaching, Strategy
Education
University of Iowa - Henry B. Tippie College of Business 1997 — 2001
B.A., Management & Organizations
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - Present
Junior League of Chicago 2005 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - July 2012
Health Care Service Corporation December 2007 - August 2010
Health Care Service Corporation April 2004 - December 2007
Kraft Foods 2001 - 2003
Skills
Project Management, Strategic Planning, Process Improvement, Business Analysis, Cross-functional Team..., Marketing Strategy, Competitive Analysis, Business Strategy, Program Management, Budgets, Marketing Communications, Change Management, Marketing, Visio, Market Research, Product Development, Vendor Management, Team Leadership
Education
The University of Chicago 2005 — 2006
Project Managerment Certificate, Project Management
The University of Texas at Austin 1999 — 2001
MBA, Marketing
The University of Texas at Austin - The Red McCombs School of Business 1999 — 2001
Bachelor of Business Administration (BBA), Finance, General
ComEd November 2012 - Present
Humana Vitality June 2011 - October 2011
CSG (Chicago Systems Group) February 2011 - June 2011
Horizon Blue Cross Blue Shield of New Jersey June 2010 - January 2011
Health Care Service Corporation April 2009 - June 2010
Health Care Service Corporation December 2007 - April 2009
Humana Inc October 2006 - December 2007
Caremark Rx November 2005 - October 2006
Health Care Service Corporation May 1995 - November 2005
Blue Cross Blue Shield of IL February 2001 - October 2002
Skills
Microsoft Certified..., Process Management, Requirements Gathering, Requirements Management, Business Process..., Usability Testing, Cross-functional Team..., CRM, Program Management, Strategy, Business Process, Project Management, Integration, Health Insurance, Management, Software Documentation, Sales, Customer Service, New Business Development, Marketing, Business Strategy, Analysis, Team Building, Training, Leadership, System Testing, User Acceptance Testing, Process Engineering, Visio, Oracle, PowerPoint, Microsoft Excel, SharePoint, Test Cases, Google Adwords, iRise, Quality Center, Hyperion Reports, Clarity, User Interface Design, RequisitePro
Education
University of Illinois at Urbana-Champaign 1995 — 2000
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - Present
HCSC June 2008 - October 2011
Health Care Service Corporation 2007 - 2009
Commonwealth of Kentucky/COMSYS April 2008 - June 2008
Union Pacific Railroad April 2006 - April 2008
United States Pharmacopeia June 2004 - March 2006
united software group April 2003 - May 2004
Skills
Java Enterprise Edition, Java, SDLC, Websphere, Web Services, JMS, Ant, Spring, Struts, Weblogic, DB2, JDBC, PL/SQL, Hibernate, SOA, Enterprise Architecture, JUnit, ESB, Core Java, RAD, EAI, XML, SOAP, WebSphere Application...
Education
Sun Certified Java 2 Programmer 2000 — 2000
Sun Certified Java 2 Programmer, java
Madras University 1996 — 1999
MCA
Village of Oak Park 2009 - Present
League of Women Voters 2009 - Present
Municipal Clerks of Illinois 2009 - 2013
Municipal Clerks of Illinois 2009 - 2010
Arts and Business Council of Chicago 2005 - 2009
Dominican University 2007 - 2008
Alcuin Montessori School 2006 - 2007
Health Care Service Corporation 1997 - 2005
Skills
Strategic Planning, Leadership Development, Local Government, Non-profit Board..., Non-profits, Management, Marketing, Fundraising, Public Speaking, Research, Public Relations, Event Planning, Networking, Nonprofits, Grant Writing, Community Outreach, Grants, Training, Government, Customer Service, Change Management, Policy, Leadership, Organizational..., Editing, Volunteer Management, Public Policy, Event Management, Community Development, Teaching, Policy Analysis, Economic Development, Microsoft Office, Team Building, Budgets, Proposal Writing, Social Media, Program Development, Program Evaluation, Project Management, Board Development, Project Planning, Workshop Facilitation, Time Management, Non-profit..., Program Management, Newsletters, Community Organizing, Media Relations
Education
University of Illinois at Chicago 1991 — 1993
MPH, Health Services Research
University of Illinois at Chicago 1990 — 1993
MBA, Health Info Mgmt, Accounting
The University of Chicago 1971 — 1972
MST, Education
The University of Chicago 1969 — 1971
BA, Music
Aon January 2013 - Present
Health Care Service Corporation September 2007 - January 2013
Aon Hewitt August 2004 - September 2007
RA Solutions, Inc January 2004 - May 2004
Skills
iRise, Quality Center, Business Process..., GUI development, Performance Metrics, Metrics Definition, SDLC, Usability, Business Process Design, Requirements Analysis, Requirements Gathering, Requirements..., Business Requirements, Wireframes, KPI Reports, Metrics Reporting, Visio, Analysis, User Acceptance Testing, Requirements Management, Business Analysis, SharePoint
Education
University of Illinois at Chicago 1999 — 2004
Bachelor of Science, Information and Decision Sciences (IDS / MIS
Health Care Service Corporation June 2015 - Present
Skills
Statistics, Public Health, Mathematics, Healthcare
Education
University of Minnesota-Twin Cities 2014 — 2018
University of Minnesota-Twin Cities 2014 — 2018
Statistics
Information Architects, LLC January 2000 - Present
The CARA Group, Inc. July 2014 - January 2015
The CARA Group, Inc. 2013 - 2014
Chicagoland Chapter American Training Development, CCATD January 2012 - November 2012
Health Care Service Corporation January 2008 - September 2012
Urban Ministries January 2002 - January 2005
Covad Communications October 1999 - October 2000
AT&T September 1993 - September 1999
Skills
Organizational..., Organizational..., Organizational Design, Mentoring, Coaching, Executive Coaching, Succession Planning, Strategic Planning, Leadership Development, Management Development, Performance Management, Program Design, Instructional Design, Curriculum Design, Program Management, Training, Leadership, Workshop Facilitation, E-Learning, Organizational Learning, Recruiting, Talent Management, Project Management, Change Management, Employee Engagement, Performance Improvement, Management, Blended Learning, Needs Analysis
Education
University of Illinois at Chicago 1987 — 1989
Masters, Education
University of Illinois at Urbana-Champaign 1982 — 1986
BS, Education
Blue Cross and Blue Shield of Illinois November 2012 - Present
Blue Cross and Blue Shield of Illinois September 2008 - November 2012
Health Care Service Corporation October 2006 - September 2008
M2BG Consulting 1998 - 2006
Ameritech/Ameritech Health Connections 1994 - 1998
Premier Health Alliance 1992 - 1994
Baxter Healthcare 1990 - 1992
Highland Park Hospital 1984 - 1986
Robert Wood Johnson Foundation 1982 - 1984
Blue Cross and Blue Shield Association 1978 - 1982
Skills
Business Strategy, Health Insurance, Healthcare, Managed Care, Philanthropy, Public Affairs, Marketing Management, Product/service..., Community Development
Education
University of Chicago Graduate School of Business
Master of Business Administration (M.B.A.), Finance and Marketing
University of Chicago, School of Social Services Adminstration
Master’s Degree, Health Policy
Washington University in St. Louis
Bachelor’s Degree, History and Medical Sociology
Devix Group November 2014 - Present
Interactive Data December 2013 - January 2015
amSTATZ July 2013 - November 2013
alligatortek March 2012 - July 2013
CME Group July 2011 - March 2012
Norvax October 2009 - July 2011
Health Care Service Corporation April 2007 - October 2009
Skills
Spring, Java Enterprise Edition, Java, JavaScript, Web Applications, Web Development, jQuery, HTML, CSS, SQL, Databases, SDLC, Software Development, Agile Methodologies, Web Services, Eclipse, MySQL, JSP, Hibernate, Spring Framework, Git, Mercurial, Big Data, Business Intelligence, AngularJS
Education
University of Illinois at Urbana-Champaign 2004 — 2006
Bachelor of Science, Mathematics
Boston University 2006 — 2006
Biostatistics
2011Alfred Moore, CPA, LLC July 2010 - Present
2004-2010CHAN Healthcare Auditors August 2004 - June 2010
St. Mary's Hospital January 1999 - January 2003
Decatur Memorial Hospital January 1983 - January 1999
Health Care Service Corporation 1972 - 1982
Skills
Certified Internal..., Accounting, Auditing, Internal Controls, Healthcare, Compliance, Financial Analysis, Budgeting, Cost Accounting, Risk Assessment, Financial Reporting, Internal Audit, Financial Accounting, General Ledger, Financial Modeling, Hospitals, Business Process..., Project Planning, Management, Budgets, Payroll, Sarbanes-Oxley Act, Process Improvement
Education
University of Kentucky 1968 — 1972
Bachelor of Science, Accounting
Crete-Monee High School 1965 — 1968
Rich East High School 1964 — 1965
Health Care Service Corporation December 2014 - Present
Promus Capital August 2012 - December 2014
City of Chicago Policeman’s Pension and Benefit Fund 2013 - 2014
Bower Trading/CME Group August 1999 - August 2012
Skills
Financial Markets, Alternative Investments, Investment Management, Financial Modeling, Negotiation, Options, Economics, Financial Risk, Derivatives, Risk Management, Commodity, Strategic Planning, Economic Research, Investments, Portfolio Management, Bloomberg, Investment Strategies, Emerging Markets, Trading
Education
The University of Chicago Booth School of Business 2013 — 2015
Master of Business Administration (M.B.A.)
University of Iowa - Henry B. Tippie College of Business
Bachelor of Business Administration (B.B.A.), Finance
RE/MAX Professionals November 2001 - Present
Health Care Service Corporation March 1998 - October 2001
Aon Hewitt March 1997 - March 1998
Skills
Property Management, Short Sales, REO, Property, ABR, Real Estate, Selling, Residential Homes, Sellers, Foreclosures, Investments, Investment Properties, Investors, Relocation, First Time Home Buyers, Sales, SFR, Leases, e-PRO
Education
State University of New York at Buffalo 1994 — 1997
Bachelor's Degree, Business Administration & Information Systems
Health Care Service Corporation Gala CoordinatorAsthma AlliesFebruary 2010 - Present
Education
The University of New Mexico - Robert O. Anderson School of Management 2008 — 2011
Business
Deloitte Consulting October 2015 - Present
Strategy & Operations Professional January 2014 - Present
KPMG US July 2009 - December 2013
Health Care Service Corporation March 2004 - July 2009
Greenwich Technology Partners March 2003 - March 2004
Internet Security Systems (acquired by IBM) June 2000 - March 2003
Ricardo 1997 - 1999
Skills
Application..., Business Analysis, Business Intelligence, Business Process..., Business Strategy, Change Management, Communication, Cross-functional Team..., Governance, IT Management, IT Strategy, Leadership, Mentoring, Management, Management Consulting, Requirements Analysis, Process Improvement, Program Management, Project Management, PMO, Project Portfolio..., Strategic Planning, 5S
Education
University of Michigan
Bachelors of Science, Mechanical Engineering
University of Notre Dame - Mendoza College of Business
Master of Business Administration (MBA), Business Administration and Management, General
Health Care Service Corporation November 2011 - Present
Gin Mill Golf Club 1968 - Present
Health Care Service Corporation November 2005 - November 2011
Health Care Service Corporation July 1990 - October 2005
Skills
Project Portfolio..., Business Analysis, SDLC, Data Governance, Vendor Management, Business Process..., Change Management, Requirements Gathering, PMO, Information Management, Enterprise Architecture, Requirements Analysis, IT Strategy, Integration, Enterprise Content..., PMP, Data Warehousing, Business Intelligence, Enterprise Software, Business Process, Visio, Solution Architecture, Business Requirements, Resource Management, Business Process Design, Governance
Education
University of Illinois at Chicago 1970 — 1974
Bachelor of Arts, Political Science & History
Lew's Clues/MichaelRLewis.org April 2010 - Present
AmeriShade Inc March 2005 - May 2010
WorldCover LP February 2004 - February 2005
Just for Docs Inc. August 2002 - December 2004
Hospital Recovery Services Inc January 2000 - December 2004
Health Care Service Corporation 1996 - 1999
Blue Cross Blue Shield of Texas 1993 - 1996
Michael R Lewis & Company January 1988 - December 1992
Arthur Young & Co/Ernst & Young April 1984 - August 1987
American Wood Treating Inc. May 1984 - December 1986
Skills
Management Consulting, Start-ups, Pricing, Mergers, Business Strategy, Private Equity, Strategic Planning, Strategy Development, Budgeting, Healthcare, Process Improvement, Financial Modeling, Analysis, Joint Ventures, Marketing Strategy, Small Business, Executive Management, Business Planning, Contract Negotiation, Due Diligence, P&L Management, Venture Capital, Business Management, P&L responsibility, Change Management, Entrepreneur, Strategy, Management, Executive Coaching, Budgets, Manufacturing, Entrepreneurship, Mergers & Acquisitions, Public Speaking, Program Management, Training, Leadership, Sales, Marketing, Operations Management, Business Development, New Business Development, Competitive Analysis, Project Planning, Team Building, Risk Management, Negotiation, Organizational..., Project Management, Product Development
Education
The University of Texas at Austin 1962 — 1966
BBA, Industrial Management
Salesforce July 2015 - Present
Yahoo May 2013 - July 2015
Proofpoint October 2011 - May 2013
Raytheon November 2008 - November 2011
Metavante May 2007 - October 2008
Health Care Service Corporation December 2004 - May 2007
MCI Corporation April 2004 - December 2004
Skills
Java, iOS, Android, Objective-C, Git, Maven, Jetty, Tomcat, Java Enterprise Edition, Spring, Hibernate, Software Development, SOA, AJAX, Web Applications, Oracle, MySQL, Cassandra, Struts, Agile Methodologies, Weblogic, XML, Requirements Analysis, JUnit, Ruby on Rails, Unix, SQL, Integration, Systems Engineering, Distributed Systems, Web Services, PostgreSQL, Software Design, OOP, Eclipse, Scalability, Software Engineering, Amazon Web Services..., Object Oriented Design, System Architecture, Open Source, REST, Linux, Cloud Computing, Shell Scripting, Ant, JBoss Application Server
Education
The University of Texas at Dallas 1999 — 2003
BS, Computer Science, Biology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - July 2012
Health Care Service Corporation June 2010 - September 2011
Health Care Service Corporation August 2007 - June 2010
University of Iowa Hospitals and Clinics October 2004 - May 2007
Skills
Java, JavaScript, HTML, XML, SQL, AJAX, Spring, Struts, WebSphere Application..., Eclipse, CSS, Tomcat, Selenium, WebSphere MQ, Workflow, JUnit, SDLC, Microsoft Office, Unix, Web Services, Java Enterprise Edition, Microsoft SQL Server, Software Design, JDBC, SOA, Web Development, Websphere, Visio, Web Applications, Software Development, Database Design, SOAP, Enterprise Architecture, Weblogic, Systems Analysis
Education
University of Iowa 2003 — 2007
Bachelor Degree, Computer Science
Aetna February 2014 - Present
Huron Consulting Group January 2013 - December 2013
Health Care Service Corporation May 1997 - June 2011
The Joint Commission September 1990 - May 1997
Skills
Healthcare, Health Insurance, Data Analysis, Managed Care, Program Management, Hospitals, Project Management, CRM, Analysis, Leadership, Strategy, Process Improvement, Strategic Planning, Training, Business Analysis, Access, Change Management, Employee Benefits, Analytics, Vendor Management, Insurance
Education
University of Illinois at Chicago 1991 — 1995
Masters of Public Health, Health Policy and Administration
The University of Michigan 1984 — 1988
Bachelor of Science, Psychology
Health Care Service Corporation July 2011 - Present
Skills
Insurance, Customer Service, Sales, Leadership, Strategic Planning, Health Insurance, Project Management, Team Building, Training, Process Improvement
Education
University of Illinois at Chicago 2005 — 2009
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Health Care Service Corporation September 2006 - Present
Blue Cross and Blue Shield Association April 2005 - August 2006
IBM August 1997 - March 2005
University of Illinois at Urbana-Champaign August 1994 - May 1997
Skills
Enterprise Architecture, IT Strategy, SDLC, Solution Architecture, SOA, Mobile, Web, Enterprise Portals, Collaboration, Social, Application Arch, Java, WebSphere, PMO, Java Enterprise Edition, Websphere, Application Architecture, Strategy, Web Services, Architecture, Business Intelligence, Data Warehousing, Architectures, E-commerce, Software Project..., Agile Methodologies, Requirements Analysis, Data Modeling, DB2, Enterprise Software, Business Analysis, Agile Project Management, Integration
Education
University of Illinois at Urbana-Champaign 1994 — 1997
MS, Engineering
University of Illinois at Urbana-Champaign 1994 — 1997
MBA, MBA - MIS Concentration
University of Illinois at Urbana-Champaign 1991 — 1994
BS, Engineering
Health Care Service Corporation October 2013 - Present
Health Care Service Corporation October 2007 - October 2013
United Airlines October 2000 - October 2007
Andrew Corporation June 1986 - October 2000
Lockheed February 1985 - June 1986
Skills
Call Center, Contact Centers, User Interface Design, Call Centers, CRM, IVR, Data Center, Vendor Management, Program Management, IT Strategy, Professional Services, Business Process, Enterprise Software, Leadership, Project Management, Integration, Security, SDLC, Customer Experience, Information Technology, SaaS, IT Management, Outsourcing
Education
University of Illinois at Urbana-Champaign 1980 — 1984
Bachelor of Science (BS)
USG September 2012 - Present
USG January 2011 - September 2012
USG January 2009 - December 2010
USG Corporation February 2007 - December 2008
Health Care Service Corporation June 2004 - January 2007
BearingPoint July 2002 - May 2004
Arthur Andersen July 1998 - June 2002
Skills
Business Analysis, Business Process..., Project Management
Education
University of Michigan 1994 — 1998
Bachelor of Science
Allscripts January 2010 - Present
Allscripts August 2006 - December 2009
Health Care Service Corporation December 2005 - August 2006
Park City Solutions 1999 - 2005
exelon 1999 - 2000
comed 1999 - 2000
Skills
C#, XML, JavaScript, HTML, XSLT, .NET, SQL Server, MVC, SQL, ASP.NET AJAX, JSP, Software Engineering, jQuery, Struts, ASP.NET, Agile Methodologies, Visual Studio, WPF, CSS, WCF, Hibernate, Software Development, T-SQL, C++, Microsoft SQL Server, Scrum, Ant, AJAX, TFS, LINQ, UML, Software Design, Software Project..., Databases, Web Applications, Web Services, Database Design, Design Patterns, Spring, IIS, ADO.NET, OOP, Integration, Object Oriented Design, SOA
Education
University of Illinois at Chicago 2001 — 2003
MS
University of Illinois at Urbana-Champaign 1995 — 1999
BS
Securilytics, LLC September 2014 - Present
Veracode March 2013 - September 2014
Fault Injection Labs, LLC July 2008 - September 2014
Veracode May 2012 - March 2013
Health Care Service Corporation July 2008 - May 2012
BT Global Services April 2008 - July 2008
BT Global Services March 2007 - April 2008
Metavante Corporation October 2002 - February 2007
Metavante Corporation June 1999 - October 2002
Metavante Corporation August 1997 - June 1999
Skills
Penetration Testing, Fuzzing, Code Review, Security Audits, Application Security, Information Security, PCI DSS, CISSP, Computer Security, Network Security, Security, Information Security..., Fault Finding, Fault Analysis, System Testing, CISM, Ethical Hacker, Hacking, Software Development, Mentoring Of Staff, Training Delivery, Data Analysis, Defect Identification, Proof of Concept, Research, Programming, Reverse Engineering, Static Analysis, Static Testing, Dynamic Analysis, Toolsmithing, HIPAA Security Rule, Embedded Systems, System Architecture, Binary Analysis, Security Architecture..., IDS, Internet Security, Malware Analysis, Encryption, Computer Forensics, Cryptography, Identity Management
Education
University of Illinois Springfield 2010 — 2012
BS, Computer Science, Minor Mathematics
University of Wisconsin Colleges 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Computer Science
University of Wisconsin-Milwaukee 1992 — 2000
Electrical Engineering
Health Care Service Corporation 2010 - 2012
Health Care Service Corporation (HCSC) 2007 - 2009
HCSC - Blue Cross Blue Shield of Illinois 2002 - 2007
Motorola 1990 - 2002
Skills
Project Management, Software Development, Siebel, SDLC, PMO, Project Portfolio..., PMP, Vendor Management, Program Management, Business Analysis, Process Improvement, Visio, Business Process..., IT Strategy, Software Project...
Education
Western Kentucky University 1975 — 1977
Master of Business Administration (MBA)
The Ohio State University 1965 — 1969
Bachelor of Arts (B.A.), Business/Commerce, General
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
Health Care Service Corporation January 2008 - April 2010
BCBS - IL December 2007 - April 2010
Health Care Service Corportation 2003 - 2005
Skills
Process Improvement, Vendor Management, Business Analysis, Program Management, IT Strategy, Business Process..., Health Insurance, Project Management, Enterprise Software, Business Intelligence, Enterprise Architecture, Visio, Change Management, Insurance
Education
University of North Carolina at Chapel Hill 1996 — 2000
Bachelor of Arts (B.A.), Physics and Communication Studies
Health Care Service Corporation July 2007 - Present
Provena Mercy Center June 1989 - November 2001
Provena Health 1989 - 2001
Provena Mercy Medical Center 1989 - 2001
Skills
Internal Communications, Media Relations, Public Relations, Marketing Communications, Social Media, Editing, Public Speaking, Crisis Communications, Strategic Planning, Coaching, Corporate Communications, Team Building, Strategic Communications, Newsletters, Web Content, New Business Development, Marketing, Copywriting, Healthcare, Event Planning
Education
University of Iowa 1979 — 1983
Bachelor of Arts (BA), Journalism & Mass Communications
Health Care Service Corporation April 2012 - Present
BlueCross BlueShield Association (BCBSA) July 2000 - April 2012
Blue Cross Blue Shield of North Carolina 1995 - 2000
Skills
Privacy Law, Contract Negotiation, Insurance, Public Speaking, Managed Care, Health Law
Education
The College of William and Mary - Marshall Wythe Law School 1991 — 1994
J.D.
University of North Carolina at Chapel Hill 1989 — 1991
B.A., Journalism
Mindful Games Institute LLC September 2012 - Present
Health Care Service Corporation 2005 - September 2012
Health Care Service Corporation 2003 - 2005
Catalyst Training and Development 1999 - 2003
Pinpoint Tools, Inc. 1999 - 2003
Pinnacle Practices, Inc. 1997 - 1999
Education
University of North Texas 1992 — 1994
Master of Science (MS), Environmental Science
Benedictine College 1982 — 1986
Bachelor of Arts (BA), Biology
Health Care Service Corporation April 2008 - Present
Motorola January 1991 - March 2008
Skills
Six Sigma, Rapid Process..., Quality System, Process Improvement, Business Process..., DMAIC, Lean Manufacturing, Black Belt, Minitab, Change Management, Business Process Mapping
Education
University of Illinois at Chicago 1986 — 1990
Bachelor of Science (BS), Electrical and Electronics Engineering
The George Washington University 1997 — 2001
Masters Certificate, Project Management
Rich East 1971 — 1974
C&P Partners November 2011 - Present
Health Care Service Corporation August 2007 - October 2011
Hill & Knowlton 2000 - 2006
Skills
Marketing Communications, Corporate Communications, Email Marketing, Strategic Communications, Internal Communications, Marketing Strategy, Integrated Marketing, Marketing Management, Direct Marketing, Online Marketing, Crisis Communications, Public Relations, Newsletters, Brand Awareness, Media Relations, Press Releases, Copywriting, Publicity, Content Development, Message Development, Event Management
Education
University of Illinois at Urbana-Champaign 1966 — 1970
Bachelor of Arts (B.A.), Economics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - October 2014
Health Care Service Corporation May 2010 - December 2012
Blue Cross Blue Shield of Texas June 2005 - May 2010
Braun Consulting / Fair Isaac September 2002 - June 2005
Skills
Business Analysis, Visio, Requirements Gathering, SDLC, Business Intelligence, Requirements Analysis, Process Improvement, Data Modeling, Data Warehousing, Business Process..., Access, User Acceptance Testing, Teradata, ETL, Project Management, Data Analysis, Business Process, SQL, Change Management, Integration, Software Development, Cross-functional Team..., Unix, Program Management, CRM, Databases, Testing
Education
The University of Texas at Austin 1998 — 2002
Bachelor of Business Administration, Management Information Systems, Business Honors Program
The University of Texas at Austin - The Red McCombs School of Business 1998 — 2002
Management information systems & business honors
Health Care Service Corporation August 2010 - Present
Resources Global Professional February 2007 - August 2010
Resources Global Professionals February 2007 - August 2010
Health Care Service Corporation February 2007 - August 2010
RR Donnelley January 2000 - March 2006
First Chicago July 1981 - March 1999
First Chicago 1981 - 1999
Skills
Management, Process Improvement
Education
University of Nebraska-Lincoln 1974 — 1977
Masters, Eductional Statistics
Health Care Service Corporation December 2009 - Present
Blue Cross Blue Shield of Oklahoma September 2006 - December 2009
American Red Cross 2002 - 2003
Williams Communications 1999 - 2001
Brooks Fiber 1996 - 1998
Skills
Market Research, Strategy, Marketing, Strategic Planning, Competitive Analysis, Marketing Research, Marketing Strategy, Marketing Communications
Education
University of Phoenix 1999 — 2002
MBA, Business Management
University of Central Oklahoma 1995 — 1996
Bachelor of Arts (B.A.), Psychology
Grove Schools
Health Care Service Corporation January 2014 - Present
Sears Holdings Corporation April 2011 - July 2012
IT Associates, Inc. December 2010 - April 2011
Sears Holding Co. April 2005 - August 2009
Sears Holdings Corporation January 2001 - April 2005
Sears, Roebuck & Co. January 1995 - January 2001
Skills
TSO, QMF, Informix, JCL, DB2, Mainframe, COBOL, Syncsort, Teradata, Fileaid, Unix, Oracle, SDLC, Databases, Integration, Database Design, Software Development, Requirements Gathering, XML, Solution Development
Education
University of Illinois at Chicago 1981 — 1985
Bachelor of Science, Math, Computer Science, Psychology
Health Care Service Corporation January 2013 - Present
Health Care Services Corporation May 2010 - December 2012
Accenture August 2008 - April 2011
Stricklin & Associates 2005 - 2006
Dutko Worldwide 2004 - 2005
Skills
Government, Program Management, Management Consulting, Project Management, Public Policy, Business Development, Policy Analysis, Strategic Communications, Business Strategy, Data Analysis, Non-profits, Leadership, Microsoft Office, Microsoft Excel, Fundraising, Strategic Planning, Media Relations, Business Transformation, Research, Business Process...
Education
University of Denver 1999 — 2003
Care Management & Realty May 2014 - Present
Health Care Service Corporation January 2011 - May 2014
BlueCross BlueShield of IL, TX, NM, OK January 2011 - May 2014
Health Care Service Corp / Blue Cross Blue Shield of IL, TX, NM and OK November 1999 - January 2011
Skills
Health Insurance, Access, Analysis, Business Analysis, Business Process..., HIPAA, Healthcare, Healthcare Information..., IT Strategy, Insurance, Leadership, Managed Care, Management, Medicaid, Medicare, Process Improvement, Program Management, Project Management, Provider Relations, Risk Management, Software Documentation, Strategic Planning, Team Building, Vendor Management
Education
University of Illinois at Urbana-Champaign
University of Illinois at Urbana-Champaign
Health Care Service Corporation November 2010 - Present
April Eubanks October 2006 - Present
Authentic Kung Fu June 2002 - 2010
UNT Health Science Center November 2001 - October 2006
Harcourt College Publishers March 1999 - November 2001
Office of the Texas Attorney General February 1992 - March 1999
The Daily Texan August 1987 - December 1990
Skills
Publications, Project Management, Editing, Graphic Design, Newsletters, Brochures, Marketing Communications, Art Direction, Proof, Corporate Communications, Internal Communications, Rewriting, Copy Editing, Graphics, Books, Posters, Layout, Publishing, Newspapers, Marketing, Storytelling, Feature Articles, InDesign, Adobe Creative Suite, Direct Mail, QuarkXPress, Copywriting, Creative Direction, Adobe Acrobat, Catalogs, Editorial
Education
The University of Texas at Austin 1987 — 1991
Bachelor of Journalism, Journalism, Magazine Sequence
Health Care Service Corporation January 2007 - Present
Hewlett-Packard 1996 - 2006
Education
University of Miami
CHRISTUS Health August 2012 - Present
Baylor July 2007 - July 2012
AEP 2007 - 2007
Michaels 2005 - 2007
Health Care Service Corporation 2004 - 2005
WellPoint (Empire BlueCross BlueShield) 2001 - 2003
IBM Global Services 2000 - 2001
Citicorp 2000 - 2000
Skills
Identity Management, SSO, LDAP, Siteminder, Enterprise Architecture, Websphere, Java Enterprise Edition, Solution Architecture, Application Architecture, Security, Weblogic, ITIL, Active Directory, Linux, SOA, CISSP, Testing, Unix, Disaster Recovery, Information Security, Information Security..., IT Strategy, Solaris
Education
University of Alabama
Doctor of Philosophy (Ph.D.), Electrical Engineering
Health Care Service Corporation (parent company of BCBSIL) October 2007 - Present
Health Care Service Corporation October 2007 - Present
CVS/Caremark July 2006 - October 2007
Walgreens September 2006 - July 2007
University of Illinois at Chicago July 2005 - May 2006
Skills
Clinical Research, Pharmacists, Medication Therapy..., Pharmacy Benefit..., Pharmacy Automation, Clinical Pharmacy, Managed Care, Clinical Pharmacology, Diabetes, Healthcare, Medical Writing, Pharmacoeconomics, Pharmaceutical Industry
Education
University of Illinois at Chicago 2002 — 2006
Pharm.D., Pharmacy
University of Toronto 1995 — 2000
B.Sc.Honors, Pharmacology and Toxicology
Health Care Services Corporation November 2012 - Present
Health Care Service Corporation 1995 - Present
HCSC 1995 - Present
HealthCare Services Corporation 1994 - Present
Health Care Services Corp May 2007 - November 2012
Skills
Business Analysis, Business Process..., Deskside, HIPAA, Health Insurance, IT Strategy, ITIL, Insurance, Enterprise Architecture, Management, Process Improvement, Program Management, Project Management, Software Documentation, SDLC, Vendor Management, Team Building, Visio
Education
Triton-College 1994 — 1995
Edward/Elmhurst Healthcare October 2014 - Present
Alexian Brothers Health System February 2007 - October 2014
Strategic Reimbursement, Inc. January 1988 - December 2006
Rush Oak Park Hospital 1998 - 1999
Health Care Service Corporation 1984 - 1988
Skills
Financial Analysis, Medicare, Revenue Cycle, Healthcare Management, Hospitals, Healthcare Consulting, Healthcare, Revenue Cycle Management, Strategic Planning, Meditech, Healthcare Information..., HIPAA, EHR, Managed Care, Process Improvement, EMR, Medicaid, Budgets, Financial Reporting, Accounting, Auditing
Education
University of Illinois at Urbana-Champaign 1980 — 1984
Bachelor of Science, Accounting
University of Illinois at Urbana-Champaign - College of Business 1980 — 1984
Bachelor of Science, Accounting
BCBSIL December 2005 - Present
Health Care Service Corporation 2005 - Present
Education
University of Arizona 1980 — 1984
Roundarch Isobar November 2010 - Present
Sears Holdings February 2008 - November 2010
Allstate Insurance May 2005 - February 2008
Health Care Service Corporation November 2004 - May 2005
University of Texas at Austin August 2000 - June 2004
Skills
User Experience, Usability Testing, Information Architecture, User-centered Design, Wireframes, Content Management, Technical Writing, Service Design, E-commerce, SEO, User Experience Design, Strategy, Web Content Management, Content Strategy, Customer Experience, Contextual Inquiry, Interaction Design, Software Project..., Creative Direction, Social Media, User Research, Heuristic Evaluation, User Interface Design
Education
University of Iowa 1992 — 1997
Graphic Design, Industrial Design, Art History
Health Care Service Corporation April 1977 - May 2014
Skills
Health Insurance, Fairness Opinions, Transformational, Consciousness, Spirituality, Recycling, Altruism, Visionary, Strategy, Coaching, Personal Development, Yoga, Stress Management, Motivational Speaking, Holistic Health, Wellness, Team Building, Public Speaking, Health Care Reform, Workshop Facilitation, Event Planning
Education
University of Illinois at Chicago 1969 — 1973
B.A., Communications
Health Care Service Corporation March 2008 - Present
Health Care Service Corporation 2005 - 2008
Skills
Vendor Management, Telecommunications, Call Centers, Process Improvement
Education
University of Louisiana at Monroe 1985 — 1987
Jennings High 1984 — 1987
Health Care Service Corporation 2013 - Present
UnitedHealth Group June 2011 - February 2013
UnitedHealth Group April 2007 - June 2011
UnitedHealth International 2004 - 2007
Optum 1998 - 2004
Principal Health Care 1994 - 1997
Skills
Medicare, Medicaid, Process Improvement, Healthcare Management, Network Development, Cross-functional Team..., Program Management, Health Policy, Strategy, Healthcare, Leadership
Education
University of Florida
Bachelor of Arts (BA), Sociology
The University of North Dakota
Natural Sciences and Psycholgy
Saint Petersburg Junior College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Health Care Service Corporation August 2008 - Present
Skills
Marketing Communications, Customer Service, Consulting, Microsoft Excel, Leadership, Project Management, Healthcare, Strategic Planning, Process Improvement, Training
Education
University of Iowa 1974 — 1978
Bachelor's of Science, Journalism, Communications Theory and Business, 3.8
University of Iowa
Health Care Service Corporation March 2014 - Present
Wingspan Technology June 2012 - Present
SAIC August 2001 - June 2012
Mantiss February 2001 - August 2001
CH2M Hill IDC July 1998 - January 2001
Waste Management August 1990 - June 1998
Skills
PMO, Resource Management, Program Management, PMP, Vendor Management, Integration, SharePoint
Education
Keller - MBA 1997 — 1998
MBA, Information Technology
University of Illinois at Urbana-Champaign 1988 — 1990
Master of Science, ACES
University of Delaware 1982 — 1986
Bachelor of Science (BS), Agriculture and Natural Resources
NVISIA January 1999 - Present
AIM Specialty Health October 2013 - Present
Health Care Service Corporation May 2011 - October 2013
Hallmark Services Corporation December 2010 - April 2011
Hallmark Services Corporation June 2010 - November 2010
Health Care Service Corporation October 2009 - February 2010
Xerox (ACS acquired by Xerox) July 2008 - September 2009
Health Care Service Corporation January 2005 - 2008
Experian 2004 - 2005
Xerox (ACS acquired by Xerox) 2001 - 2004
Skills
Enterprise Architecture, IT Strategy, Application Architecture, Solution Architecture, Business Analysis, Requirements Gathering, SSIS, Strategy, Project Management, Software Development, Web Services, Software Project..., Requirements Analysis, Integration, Business Intelligence, Data Warehousing, EAI, Oracle, Scrum, UML, Agile Project Management, Microsoft SQL Server, ETL
Education
University of Illinois at Chicago 1995 — 1999
Bachelor, Computer Engineering
Saint Ignatius College Prep 1989 — 1993
Health Care Service Corporation April 2012 - Present
Blue Cross and Blue Shield of Illinois July 1993 - April 2009
Education
University of Illinois
Hill Physicians Medical Group September 2014 - Present
AAA Northern California, Nevada & Utah April 2013 - September 2014
AAA Northern California, Nevada & Utah Insurance Exchange June 2012 - April 2013
Navigant April 2012 - June 2012
MedeAnalytics Inc January 2010 - April 2012
FairPay Solutions April 2009 - January 2010
Health Care Service Corporation April 2005 - April 2009
Health Care Service Corporation 1995 - 2005
Electronic Data Systems 1994 - 1995
Education
The University of Texas at Dallas - School of Management 2008 — 2011
MBA
The University of Texas at Arlington 1988 — 1991
BS
Accertify, Inc. October 2013 - Present
Accertify, Inc. October 2012 - October 2013
Ifbyphone.com September 2011 - October 2012
Health Care Service Corporation September 2004 - September 2011
McKesson Information Solutions October 2001 - September 2004
Ourhouse.com March 2000 - October 2001
Krumm & Associates August 1994 - March 2000
Skills
MySQL, Unix, SQL, Java, Linux, Perl, Python, Project Management, Web Services, Databases, HTML, Puppet, WebSphere Application..., Ruby, System Administration, Websphere, Shell Scripting, Software Development, Apache, Servers, Oracle, AIX, VMware, Security, Troubleshooting, LDAP, Bash, VMware ESX, Windows Server, Operating Systems, Disaster Recovery, Nagios, IBM AIX, WebSphere
Education
Triton-College 1998 — 2000
Health Care Service Corporation July 1981 - Present
Education
University of North Texas 1983 — 1986
MBA, Finance
Vanguard University of Southern California 1979 — 1981
BA, Accounting
Health Care Service Corporation July 2011 - Present
Health Care Service Corporation 2005 - July 2011
Heatlh CareService Eorporation 2006 - 2009
BlueCross BlueShield of Oklahoma 1999 - 2005
TV Guide 1996 - 1999
CITGO Petroleum 1989 - 1996
SPRB 1987 - 1988
MPSI Software, Inc 1986 - 1987
Skills
Business Analysis, Program Management, Business Intelligence, Business Process..., Change Management, IT Strategy, Management
Education
University of Tulsa 1984 — 1986
B.S. B.A., Management Information Systems
Tulsa Community College 1981 — 1984
Associate, Computer Science
Health Care Service Corporation October 2002 - October 2014
Gap Inc. January 2001 - July 2001
Proxicom September 1999 - January 2001
Deluxe Entertainment Services Group April 1988 - September 1999
Skills
Stakeholder Engagement, Agile & Waterfall..., Project Management, Scope Management, Risk Assessment, Cost Benefit, Requirements Analysis, Context Diagrams, Business Process Design, Data Modeling, Gap Analysis, Competitive Analysis, JAD, Use Case Analysis, User Stories, Functional Requirements, User Experience Design, Site Maps, Wireframes, Web Content Management, User Acceptance Testing, User Training, Post-production Support
Education
The University of Chicago - Booth School of Business
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), Political Science and Government
Innovista, LLC May 2015 - Present
Health Care Service Corporation October 2012 - Present
Health Care Service Corporation June 2014 - April 2015
Health Care Service Corporation July 2011 - October 2012
Germaine J. Mulhern & Associates LLC November 2008 - July 2011
Arthur Andersen 1985 - 2002
Education
University of Illinois at Urbana-Champaign - College of Business 1981 — 1985
BS, Accounting
Health Care Service Corporation July 2013 - Present
Health Care Service Corporation June 2010 - July 2013
Health Care Service Corporation November 2007 - June 2010
Health Care Service Corporation June 2006 - October 2007
Washington Mutual 2005 - 2006
Education
The University of Texas at Dallas 2006 — 2008
M.S., Accounting & Information Management
University of Texas at Dallas - Naveen Jindal School of Management 2002 — 2005
M.B.A
UnitedHealth Group June 2014 - Present
Health Care Service Corporation July 2000 - June 2014
Abbott Laboratories June 1999 - June 2000
Abbott Laboratories June 1997 - June 1999
Abbott Laboratories June 1995 - June 1997
Education
University of Illinois at Urbana-Champaign 1993 — 1995
BS, Chemical Engineering
University of Illinois at Urbana-Champaign 1993 — 1995
BS, Chemistry
University of Illinois at Urbana-Champaign
B.S, Chemical Engineering
MedAssets October 2014 - Present
Dean Foods 2011 - Present
Dean Foods March 2011 - October 2014
Health Care Services Corp September 2010 - December 2010
Teradata DBA September 2010 - December 2010
Health Care Service Corporation September 2010 - December 2010
Health Care Service Corporation May 2003 - July 2008
Enterprise DBA Health Care Service Corporation May 2003 - July 2008
Sabre/EDS December 1998 - May 2003
Sabre/EDS December 1998 - May 2003
Skills
Databases, DB2, Software Documentation, Microsoft SQL Server, Data Warehousing, Teradata, ETL, SQL, COBOL, Visio, Database Administration, Business Analysis, Business Intelligence, Performance Tuning, SDLC
Education
University of North Texas 1993 — 1998
BBA, Business Computer Information Systems
University of North Texas 1993 — 1998
BBA BCIS
Health Care Service Corporation September 2007 - Present
Health Administration Services August 2005 - December 2006
Wellpoint Anthem January 1988 - August 2005
Education
University of Illinois at Urbana-Champaign 1979 — 1983
B.S.
Beaumont Health System June 2015 - Present
Henry Ford Health System January 2015 - Present
Henry Ford Health System July 2013 - Present
Henry Ford Health System July 2012 - June 2013
Health Care Service Corporation May 2011 - August 2011
University of Michigan Summer Enrichment Program May 2010 - July 2011
Henry Ford Health System June 2009 - August 2009
Pro Bono Institute June 2008 - August 2008
Minnesota Southwest YMCA May 2007 - August 2007
Education
University of Michigan 2010 — 2012
MPH, Health Management and Policy
University of Michigan 2006 — 2010
B.A., Public Policy
Blue Cross Blue Shield of Illinois November 2012 - Present
Health Care Service Corporation February 2012 - November 2012
HealthSpring October 2005 - January 2012
First Health April 2004 - May 2005
MedMark Services, Inc. January 2003 - March 2004
Advocate Health Centers December 1998 - August 2001
Skills
Managed Care, Medicare, Medicaid, Healthcare, Healthcare Management
Education
The Ohio State University College of Medicine 1988 — 1992
MD, Medicine
Health Care Service Corporation November 2014 - Present
Aon Corporation March 2012 - October 2014
Aon Corporation March 2011 - March 2012
Equity Residential September 2007 - March 2011
Skills
Accounting, Financial Reporting, Accruals, Consolidation, Financial Accounting, financial statements, balance sheet, income statement, Cash Flow, Fixed Assets, Fixed Asset Management, General Ledger..., General Ledger..., PeopleSoft, MRI, Joint Ventures, Essbase, Hyperion, Account Reconciliation, Month End Close, Closing, Quarterly, Financial Statements, SEC filings
Education
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelor of Arts, Accountancy
Health Care Service Corporation January 2005 - Present
Skills
Health Insurance, Business Process..., Strategic Planning, Process Improvement, SDLC, Insurance, Business Analysis, PMO, PMP, HIPAA, Cross-functional Team..., Medicare, Vendor Management, Business Intelligence, Managed Care, Program Management, Project Management, Project Portfolio..., Medicaid, Change Management, Healthcare, IT Strategy
Education
The University of Texas at Dallas 2003 — 2009
Bachelor of Science (BS), Business Administration
Health Care Service Corporation May 2007 - Present
DeVry University November 2006 - February 2007
Skills
Business Intelligence, SDLC, Cognos, Data Warehousing, Data Modeling, ETL, DB2, Requirements Analysis, Business Analysis, Unix, Teradata, JCL, Requirements Gathering, SQL, Visio, Software Project...
Education
Madras University
University of Illinois at Chicago
Health Care Service Corporation 2005 - 2007
Skills
Healthcare, System Administration
Education
University of Illinois at Chicago 2002 — 2005
MS/MBA, Nursing Leadership, Business Administration
Valueoptions February 2013 - Present
Health Care Service Corporation December 2010 - January 2013
Bath VAMC 2004 - December 2010
Bath VAMC 2001 - 2004
Education
Maimonides Medical Center
Psychiatry Residency
The Johns Hopkins University
MPH, Health policy and management
University of Ilorin
MD
AlphaBit Trading February 2013 - Present
Hartford Investment Management August 2012 - January 2013
The Hartford May 2011 - August 2012
Illinois Business Consulting August 2010 - December 2010
Health Care Service Corporation May 2010 - August 2010
Skills
VBA, SQL, Excel, PowerPoint, Market Risk, Investments, Operations Management, Equity Derivatives, Quantitative Analysis, Hedging, Risk Management, Valuation, Microsoft Excel, Quantitative Analytics, Financial Markets, Fixed Income
Education
University of Illinois at Urbana-Champaign 2008 — 2011
BA, Economics/Statistics
Health Care Service Corporation August 2013 - Present
Dearborn National Life July 2011 - August 2013
Sonnenschein Nath & Rosenthal LLP May 2004 - December 2009
Skills
Microsoft Excel, Accounts Payable, Insurance, Accounts Receivable, General Ledger, Payroll, PeopleSoft, Employee Benefits, Customer Service, Microsoft Word, Budgets, Accounting
Education
University of Illinois at Chicago 1978 — 1988
BFA, Studio Art (Painting)
Health Care Service Corporation 2010 - Present
Puget Sound Blood Center 2007 - 2010
Washington Mutual / JP Morgan Chase 2006 - 2007
Continental Tire North America 2004 - 2006
Skills
Project Management, Cross-functional Team..., Process Improvement, Program Management, Vendor Management, Business Analysis, Leadership, PMP, Visio, Change Management, Business Process..., Strategy, Customer Service, CRM, Marketing Strategy
Education
University of Cincinnati 2015 — 2017
Master’s Degree, Health Care Administration
UNC Charlotte 1997 — 2003
Bachelor’s Degree, Political Science and Government
Health Care Service Corporation May 2007 - Present
Education
Texas Woman's University
BS, Merchandising/Marketing
Ryder System, Inc. 2011 - Present
Health Care Service Corporation 2010 - October 2011
Health Care Service Corporation January 2007 - April 2010
Accenture November 1999 - September 2006
Skills
Business Process..., Program Management, Strategy, Process Improvement, Project Management, Change Management, Project Portfolio..., Business Analysis, Cross-functional Team..., Vendor Management, SDLC
Education
Tulane University
BS, Chemical Engineering
Health Care Service Corporation September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2002 - 2012
Skills
Access, Business Analysis, Data Analysis, Process Improvement, Requirements Gathering, SAS, SDLC, SQL, Visio, Business Process..., Health Insurance, Program Management
Education
The Institute of Chartered Accountants of India
Chartered Accountant, Accounting, Tax, Cost and management accounting, Statistics
University of Calcutta
Master's degree, Accounting and Business/Management
Health Care Service Corporation October 1994 - Present
IBM October 1985 - October 1994
Atlantic Richfield (ARCO) 1981 - 1985
Education
University of Illinois at Urbana-Champaign 1977 — 1981
BSME, Mechanical Engineering
NVISIA September 2014 - Present
Trondent Development Corp. September 2011 - August 2014
Hallmark Services Corporation April 2010 - August 2011
Health Care Service Corporation January 2005 - March 2010
The CBORD Group, Inc January 1998 - January 2005
HealthCare Data Systems January 1996 - January 1998
Skills
Java, J2EE, ActiveMQ, Architecture, Web Development, Strategic Planning, SQL, Problem Solving, Web Services, XML, Java Enterprise Edition, Databases, Oracle, Enterprise Software, Business Intelligence, SOA, Architectures, Project Management
Education
University of Illinois at Urbana-Champaign 1987 — 1995
BA, History
Health Care Service Corporation December 2006 - Present
Health Care Service Corporation February 2005 - December 2006
United States Peace CorpsRomania October 2001 - December 2004
Bankers Life and Casualty Company September 2000 - September 2001
Bankers Life and Casualty Company September 1999 - September 2000
Skills
Risk Management, Data Analysis, Healthcare
Education
Chicago-Kent College of Law 2007 — 2011
Juris Doctor, 2011
University of Illinois at Urbana-Champaign
Bachelor of Science, Psychology
Health Care Service Corporation September 1988 - Present
HCSC 1988 - Present
Education
The Ohio State University 1981 — 1986
BA, Journalism
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2012 - 2012
Health Care Service Corporation 2010 - 2012
Skills
Underwriting, General Insurance, Risk Management, Analysis, Lotus Notes, Process Improvement, Insurance, Health Insurance, Business Analysis, Access, Microsoft Excel, Microsoft SQL Server, Problem Solving, Property & Casualty..., Employee Benefits, Microsoft Office, Vendor Management
Education
University of Illinois at Urbana-Champaign 1996 — 1998
Bachelor's degree, Actuarial Science
Mother Guerin
Health Care Service Corporation April 2007 - Present
AMN Healthcare April 2004 - November 2006
Detroit Medical Center February 2002 - April 2006
Skills
Healthcare, Nursing, Utilization Management, Medical/Surgical, Utilization Review, ACLS, BLS, Critical Care, ICU, Nursing Education, Disease Management, Home Care, Acute Care, Inpatient, Healthcare Management
Education
University of Phoenix 2005 — 2006
Masters of Science, Nursing
University of Detroit Mercy 1989 — 1994
Bachelor of Science, Nursing
Health Care Service Corporation September 2013 - Present
Hallmark Services Corporation April 2013 - September 2013
Hallmark Services Corporation May 2012 - April 2013
Hallmark Services Corporation July 2011 - May 2012
Hallmark Services Corporation May 2007 - July 2011
Hallmark Services Corporation August 2005 - May 2007
Skills
Process Improvement, Lotus Notes, Business Analysis, Data Entry, HIPAA, Microsoft Excel, Microsoft Word, Business Correspondence, UAT Testing, Problem Solving, Critical Thinking
Education
University of Missouri-Columbia 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General, 3.94
Health Care Service Corporation January 2011 - Present
Education
University of Illinois Springfield 2006 — 2009
Bachelors, Mathematics
Health Care Service Corporation Responsible for Commercial Network Development at Blue Cross Blue Shield of IllinoisDirector of Finance and ReimbursementEdward Hospital2001 - 2008
Skills
Healthcare, Managed Care, Healthcare Management, HMO, Medicare, Process Improvement, Business Analysis, Program Management, Project Management, Analysis, Financial Analysis, Financial Reporting, Budgets, Strategic Leadership, Financial Accounting
Education
University of Illinois at Chicago
Master of Business Administration (MBA)
Health Care Service Corporation 2007 - 2012
Education
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelors of Science, Spanish Language and Literature
Availity November 2006 - November 2013
Health Care Service Corporation April 2001 - November 2006
Blue Cross & Blue Shield of Mississippi April 1999 - February 2001
Skills
Training and Development, Relationship-builder..., Relationship Management, Cross-functional Team..., Account Management, Experienced Speaker, Workshop Facilitation, Market Development, Business Analysis, Strategic Planning, Customer Retention, Healthcare Information..., New Business Development, Provider Education, EDI ANSI X12, Hands-on Training, Technical Training, Technical Product..., Salesforce Training, WebEx, Adobe Creative Suite, Microsoft Office
Education
Tougaloo College 1990 — 1992
Biology Pre-Med