Health Care Service Corporation
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
Health Care Service Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Health Care Service Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Health Care Service Corporation Employees
Trunk Club January 2015 - Present
Klout 2013 - November 2014
Klout 2012 - 2013
Digitas June 2011 - August 2011
Dirty Water Comedy February 2005 - August 2010
Health Care Service Corporation January 2006 - January 2010
ZS Associates September 2004 - January 2006
Education
Harvard Business School 2010 — 2012
MBA
University of Oxford 2003 — 2004
University of Massachusetts, Amherst 2000 — 2004
B.S.
Health Care Service Corporation April 2012 - Present
Mary Kay Inc. December 2011 - Present
SPLASH Sangria 2010 - Present
Brown Missionary Baptist Church 2010 - 2011
Comcast Cable September 2007 - February 2010
ASTD Memphis 2008 - 2009
Hilton Hotels Corporation February 2006 - September 2007
AT&T Wireless July 2000 - May 2005
Skills
Instructional Design, Event Management, Organizational..., Leadership, Leadership Development, Recruiting, Training, Team Building, Management, Coaching, Teamwork, Customer Retention, Human Resources, Employee Relations, Public Speaking, Social Media, PowerPoint, Employee Benefits, Customer Service, Talent Management, Call Centers, Event Planning, Social Networking, E-Learning, Program Management, Corporate Communications, Process Improvement, Facebook, Team Leadership, Performance Improvement, Time Management, Curriculum Design, Project Management, Employee Training, Staff Development, Sales, Entrepreneurship, Succession Planning, Change Management, Team Management
Education
Webster Univ 2006 — 2008
Masters of Art, Human Resources Management
Illinois State University 1986 — 1990
Bachelors of Science, Marketing/Business Administration
Walther Lutheran High School
Health Care Service Corporation 2003 - 2014
UnitedHealth Group 1995 - 2003
MetLife 1979 - 1995
Skills
Health Insurance, Insurance, General Insurance, Underwriting, Commercial Insurance, D&O, Reinsurance, Healthcare, Strategic Planning, Claims Management, Life Insurance, Workers Compensation, Public Speaking, Employee Benefits, Managed Care, Brokers, Team Building, Disability Insurance, Process Improvement
Education
Florida State University 1975 — 1979
Bachelor's Degree, Risk Management and Insurance
UnitedHealth Group July 2015 - Present
Health Care Service Corporation May 2005 - March 2015
Bronner Group April 2003 - May 2005
Smith Bucklin & Associates August 2000 - November 2002
City of Indianapolis October 1996 - June 2000
National Academy of Public Administration 1995 - 1995
Skills
Project Portfolio..., project management, Executive Compensation, Compensation, Total Rewards, Benefits, Compensation Plans, Compensation Strategy, Compensation Structures, Incentives, Vendor Management, Financial Analysis, Financial Modeling, Financial Management, Budget Management, Budget Preparation, Budget Analysis, Budget Tracking, Budget Development, IT Outsourcing, IT Strategy, IT Governance, IT Audit, Audit, Internal Audit, Compliance Audits, Executives, Research, Market Research, Market Analysis, Analysis, Competitive Intelligence, Competitive Analysis, Competitive Landscape..., Industry Analysis, Industry Research, Healthcare Industry, Government, Nonprofit Consulting, Non-profits, Local Government, State Government, Federal Government, Volunteer Management, Volunteer Coordination, Volunteer Training, Staff Management, Staff Development, Strategic Consulting, Management Consulting
Education
Indiana University-Purdue University at Indianapolis 1997 — 2000
Masters in Public Administration/Affairs
Indiana University Bloomington 1992 — 1996
Bachelor of Science
Health Care Service Corporation January 2010 - Present
Blue Cross/Blue Shield of IL 2003 - Present
Skills
VCP 5, CCA (Citrix)
Education
Construction college of Riga, Latvia
Bachelor of Engineering (BEng), Construction Engineering
Construction college of Riga, Latvia
Bachelor of Engineering (BEng), Construction Engineering
Harper College
Computer Information Systems, Network and System Administration/Administrator
Health Care Service Corporation October 2014 - Present
Health Care Service Corporation May 2010 - Present
HCSC - BCBS of IL, NM, MT, TX, OK April 2014 - October 2014
HCSC July 2011 - August 2012
Health Care Service Corporation May 2010 - July 2011
Skills
SDLC, PMO, Project Portfolio..., Business Analysis, Clarity, Vendor Management, Project Management, Process Improvement, Requirements Gathering, Visio, Insurance, Program Management, PMLC, Prezi, MS Project, Microsoft Office, Strategy, PMP, Resource Management, Microsoft Project
Education
Florida State University
BS, Business Administration and Management, General
Health Care Service Corporation March 2013 - Present
Private February 2006 - Present
WellPoint July 2009 - August 2011
Anthem Blue Cross and Blue Shield March 2001 - June 2009
ITT INDUSTRIES April 1999 - March 2001
Skills
Marketing, Sales, Professional Writing, Writing, Editing, Event Planning, Retail, Market Analysis, Trade Show Management, Spa, Public Relations, Social Media, Press Releases, Media Relations, Proofreading, Public Speaking, Copywriting, Research, Copy Editing, Journalism, Blogging, Promotions, Newsletters, Publicity, Creative Writing, Event Management, Corporate Communications, Fundraising, Teaching, Publications, Spa Management, Merchandising, Marketing Communications, Web Content, Editorial, Community Outreach, Community Relations, Volunteer Management, Skin Care, Books, Non-profits, Publishing, Advertising, Health, Trade Shows, Insurance, Strategic Communications, Internal Communications, Direct Marketing, Marketing Strategy
Education
Hollins University 1985 — 1989
B.A., ENGLISH, EDUCATION, 3.6
Pulaski County High School
Honors
Health Care Service Corporation February 2013 - Present
Best Buy October 2012 - September 2013
Aerotek November 2011 - January 2013
Skills
Microsoft Excel, Customer Service, Troubleshooting, Employee Benefits, Insurance, Quality Assurance, Call Centers, Problem Solving, Analytical Skills, Oral & Written..., Call Center, Transaction Processing, Data Entry, Health Insurance, Multitasking Skills, Microsoft Word, ERP, Purchase Orders, Order Processing, Filing, Shipping, Bill of Lading, SLI, Paperwork, Defined Benefit, SPDs, Business Process...
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management, 3.82 GPA
Wayne State University 2004 — 2009
Bachelor of Business Administration (BBA), Accounting
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - Present
Maricel Cruz Photography June 2009 - Present
Health Care Service Corporation March 2003 - October 2012
zpd+a Architects November 1999 - March 2003
Damato Kapusta & Associates September 1998 - November 1999
Skills
Vendor Management, Microsoft Office, Digital Photography, Photoshop, Photography, Adobe Creative Suite, Weddings, Windows, Team Building, Process Improvement, InDesign, Portrait Photography, Illustrator, Customer Service, Software Documentation, Social Media, Mac, Access, Web Design, Adobe Acrobat, Photographers
Education
Illinois Institute of Art 1997 — 1999
Bachelor of Fine Arts (B.F.A.), Interior Design
Health Care Service Corporation January 2013 - Present
Solving IT July 2010 - January 2013
American Bar Association November 2009 - June 2011
American Bar Association 2007 - December 2009
Chicago Realty Network April 2003 - February 2008
Amcor PET Packaging September 2005 - September 2006
Harrah's Casino - Shreveport, LA January 1993 - June 2006
National Tax Search, LLC February 2001 - October 2003
Montgomery Wards January 2000 - January 2001
Skills
Recruiting, Employee Relations, Human Resources, Program Management, Project Management, Leadership, Access, MS Project, Outlook, Management, HRIS, Project Planning, Analysis, Customer Service, Budgets, Employee Benefits, Employee Training, Interviews, Microsoft Excel, PMP, Payroll, Policy, PowerPoint, Process Improvement, Public Speaking, SDLC, Software Documentation, Strategic Planning, Strategy, Vendor Management
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
Master, Project Management
LSU Shreveport 1993 — 1997
Bachelor of Science, Business Management and Administration
David Dobritt Accounting and Tax Services November 2006 - Present
Health Care Service Corporation February 2006 - November 2006
Wolters Kluwer May 2000 - February 2006
HR Block Tax and Business Services December 1999 - April 2000
Accretive Solutions February 1998 - April 2000
AT&T Systems Leasing 1996 - 1998
US Army January 1985 - December 1987
Skills
State Income Franchise..., Federal Tax, Tax Audits, Tax Compliance, Tax Research, Tax, Corporate Tax, Federal Consolidated..., Tax Returns Reviewing, Income Tax, Tax Research & Planning, Tax Preparation, Tax Law, Tax Savings, Tax Dispute Resolution, Tax Reduction Strategies, ACS 740, Tax Accounting, SOX, Excel, Consolidation, Reconciliation, Corptax, CCH Online, RIA, General Ledger, Sarbanes-Oxley Act, Auditing, Tax Returns, Forecasting, Financial Planners, SEC filings, Internal Controls, Variance Analysis, Fixed Assets, Account Reconciliation, Microsoft Excel, Financial Planning
Education
Walsh College 1993 — 1997
Taxation
Eastern Michigan University 1989 — 1992
Bachelor of Business Administration (BBA), Accounting
Health Care Service Corporation September 2014 - Present
Accenture December 2007 - August 2014
Accenture November 2005 - December 2007
RH Lurie Comprehensive Cancer Center of Northwestern University 2004 - 2005
Illinois Institute of Technology 2003 - 2004
Center for Learning Technologies in Urban Schools, Northwestern University 2001 - 2003
Sears, Roebuck & Co. 2001 - 2002
H&S Media 1999 - 2001
Skills
Press Releases, Email Marketing, Newsletters, Marketing Communications, Social Media, Internal Communications, Media Relations, Corporate Communications, Photoshop, Global internal..., Strategic Communications, Internal Marketing, Communications Planning, Project Management, Publications, Content Management, Communication, Writing, Grammar, Blogging, Social Media..., Editing, Crisis Communications, Web Content Management, Marketing Strategy, Copy Editing, Electronic Media, Microsoft Office, Wordpress, Adobe Creative Suite, Creative Writing, SharePoint Designer, Lightroom, Photography, Social Media Marketing
Education
Illinois Institute of Technology 2001 — 2003
MS, Marketing Communication
University of Missouri-Columbia 1994 — 1998
BJ, BA, Journalism and History
Glenbrook North
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Health Care Service Corporation June 2011 - March 2014
Brookdale Senior Living/Seasons at Glenview Place June 2006 - September 2012
Menards December 2006 - April 2011
Gateway Indoor 2010 - 2011
Health Care Service Corporation June 2010 - August 2010
Skills
Storage, SAN, Windows Server, Data Center, Disaster Recovery, Windows 7, Troubleshooting, Active Directory, Networking, Firewalls, Cisco Technologies
Education
Illinois State University 2008 — 2011
Bachelors of Science, Telecommunications Management
Health Care Service Corporation January 1998 - Present
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Healthcare Administration
Hope College 1984 — 1988
BS, Mathematics, Physics
Health Care Services Company January 2014 - Present
Health Care Service Corporation February 2013 - January 2014
Health Care Services Corporation July 2011 - February 2013
Health Care Services Corporation May 2006 - July 2011
Skills
Insurance, Customer Service, Process Improvement, Microsoft Office, Microsoft Excel, Team Building, Risk Management, Project Management, Call Center, Microsoft Word, Team Leadership, Health Insurance, Data Analysis, Call Centers
Education
Saint Xavier University 2010 — 2014
Master of Business Administration (MBA), Business Administration and Project Management, 4.0
Illinois State University 2002 — 2006
Bachelor's degree, Small Business Administration/Management
Accenture November 2010 - Present
NetApp November 2010 - Present
Dun and Bradstreet / Acxiom March 2010 - June 2010
Exelon / ComEd December 2009 - March 2010
Health Care Service Corporation September 2006 - March 2010
HCSC - Blue Cross/Blue Shield of Illinois, Texas, New Mexico, Oklahoma August 2006 - February 2010
SPSS / IBM August 2009 - November 2009
Underwriters Labs January 2002 - August 2006
SEVCOR 1993 - 2005
Abbott 1995 - 2001
Skills
Amazon Web Services..., VMware, Disaster Recovery, Data Center, Virtualization, VMware ESX, Cloud Computing, Servers, NetApp, Windows Server, Active Directory, System Administration, Security, Storage, SAN, Vendor Management, High Availability, Hardware, Windows, ITIL, Business Continuity, Enterprise Architecture, Unix, Linux, Storage Area Networks, IIS, Business Strategy, LAN/WAN, Citrix, Cisco, DNS, Solaris, Integration, Capacity Planning, Troubleshooting, Network Security, IT Management, Firewalls, VPN, Network Administration, IT Operations, SharePoint, Switches, IT Service Management, Server Architecture, Hadoop, Big Data, Wintel, Deployment, Windows Server 2008
Education
Elmhurst College 1986 — 1989
BS
Rush University Medical Center 2012 - Present
Consulting Alita Tucker January 2010 - Present
Neighborhood Writing Alliance 2008 - 2011
Health Care Service Corporation 2006 - 2009
Health Care Service Organization 2004 - 2006
Health Care Service Corporation 2003 - 2004
Pepsico, Inc. 2000 - 2002
Internal Revenue Service 1982 - 2000
Skills
Results Focused, Change Management, Diversity, Talent Development, Talent Management, Recruitment/Retention, Team Building, Organizational..., Organizational Design, Performance Management, Strategic Planning, Thought Leadership, Collaborative Leadership, Emotional Intelligence, Project Collaboration, Corporate Communications, Competency Mapping, Goal Development, Program Facilitation, Project Facilitation, Change Initiatives, Human Performance, 360 Feedback, Large Scale Systems, Mergers, Building Relationships, Public Speaking, Strategic Thinking, Creative Problem Solving, Influential, Analysis, Coaching, Leadership, Leadership Development, Management, Program Management, Project Management, Training
Education
Lake Forest Graduate School of Management
Master of Business Administration (MBA)
College of Executive Coaching
Loyola University-Chicago
M.A, Organization Development
Smith College
B.A, Sociology
Royal Range USA August 2014 - Present
Costco Wholesale August 2011 - March 2015
Jividen Law Group September 2011 - August 2013
Health Care Service Corporation August 2006 - June 2008
United Supermarkets LLC November 1999 - January 2007
Skills
Contract review,..., family law, business law, bankruptcy, wills, Management, Marketing, Training, Public Speaking, Sales, Leadership, Accounting, Legal Research
Education
Southern Illinois University, Carbondale 2009 — 2011
Master of Business Administration (MBA)
Southern Illinois University 2008 — 2011
Doctor of Law (J.D.)
Hardin-Simmons University 2004 — 2007
BBA, Accounting
Health Care Service Corporation November 2014 - Present
Laughlin Constable September 2013 - May 2014
closerlook, inc. April 2013 - September 2013
CME Group November 2012 - April 2013
Rosenthal Collins Group 2012 - October 2012
Language Stars 2011 - 2011
Pandaw River Cruises 2010 - 2010
Thomas P. Gohagan & Company 2008 - 2010
Charlie Baggs Inc July 2007 - September 2007
Facets Multi-Media May 2007 - August 2007
Skills
Photoshop, InDesign, XHTML, Illustrator, Posters, Brochures, Graphic Design, Web Design, Adobe Acrobat, HTML, Mac, CSS, Adobe Creative Suite, jQuery, Layout, CSS2, Web Standards, Magazine Design, HTML 5, CSS3, Dreamweaver, Online Marketing, Web Development, Production, Email Marketing, Email Development, Banners, Fonts, FontLab, Font Management, Banner Designing, W3C Validation, W3C Accessibility, Semantic HTML, Front-end Coding, Front End Developers, JavaScript Libraries, Tableless Design, Front-end Design, Image Masking, Image Conversion, High-end Retouching, 960 Grid System, jQuery UI, NetBeans, Eclipse, Adobe Fireworks, PHP, HTML5
Education
General Assembly 2015 — 2015
Front End Web Development
Illinois Institute of Technology 2012 — 2012
Masters Certificate, Web Design and Development
International Academy of Design and Technology 2003 — 2007
Bachelor of Fine Arts, Visual Communications; Advertising Design
Kforce Inc November 2014 - Present
JPMorgan Chase June 2012 - October 2014
Health Care Service Corporation January 2009 - June 2012
Health Care Service Corporation January 2007 - January 2009
University of Illinois at Urbana-Champaign June 2005 - December 2006
Main Street Bank & Trust June 2005 - December 2006
Skills
Instructional Design, Consulting, Staff Development, E-Learning, PowerPoint, Adult Education, Research, Leadership Development, Public Speaking, Insurance, Organizational..., Microsoft Office, Customer Service, Performance Improvement, Team Building, Microsoft Excel, Technical Writing, Project Management, Process Improvement, Strategy, Training, Team Leadership, Blended Learning, Learning Management, Leadership, Human Resources, Performance Management, Organizational...
Education
University of Illinois at Urbana-Champaign 2005 — 2006
Master of Arts, Human Resource Education
Illinois State University 2003 — 2005
Bachellor, International Business
Health Care Service Corporation August 2013 - Present
Health Care Service Corporation December 2011 - August 2013
Health Care Service Corporation May 2006 - December 2011
Health Care Service Corporation March 2005 - May 2006
Health Care Service Corporation December 2002 - March 2005
Health Care Service Corporation June 2002 - December 2002
Health Care Service Corporation October 2000 - June 2002
Health Care Service Corporation November 1998 - October 2000
Health Care Service Corporation May 1998 - November 1998
Hewitt Associates January 1995 - May 1998
Skills
Health Insurance, Employee Benefits, Data Analysis, Healthcare, Healthcare Information..., Strategic Planning, Business Analysis, Project Management, Business Process..., Business Intelligence, Requirements Gathering, SDLC, Enterprise Software, Program Management
Education
Lewis University 2014 — 2017
Master of Science (M.S.), Data Science
Indiana University Bloomington 1994 — 1994
Overseas Russian Language and History Study, May-June, St. Petersburg, Russia
Indiana University Bloomington 1990 — 1994
Bachelor of Arts (B.A.), Double Major, Economics and Mathematics
Health Care Service Corporation January 2008 - Present
Office of the State Attorney, 20th Judicial Circuit Florida June 2012 - August 2012
Education
Florida International University - College of Law 2009 — 2012
Juris Doctor 2013, International Law, Dean's List May 2013
Health Care Service Corporation August 2013 - Present
Health Care Services Corporation January 2007 - Present
Health Care Services Corporation September 2002 - August 2008
Health Care Services Corporation January 1997 - September 2002
Arthur Anderson Worldwide January 1994 - January 1997
Waste Management January 1993 - January 1994
Skills
Organizing, Problem Solving, Documentation, Visio, Project Management, Requirements Gathering, PMP, Software Documentation, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Integration, Healthcare Information..., Software Project..., Business Process..., Agile Methodologies, Systems Analysis, User Acceptance Testing, Project Portfolio..., IT Strategy, Leadership, Business Process, Management, PMO, Resource Management, Business Requirements, Databases, Vendor Management, SQL, MS Project, Software Development, Business Intelligence, ITIL, Data Modeling, Enterprise Architecture, ETL
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA), Project Management Concentration
Xavier University of Louisiana 1988 — 1993
Bachelor of Science, Computer Information Systems
Sears Holdings Corporation June 2015 - Present
Sears Holdings Corporation April 2013 - June 2015
Discover December 2012 - April 2013
Citicards July 2011 - November 2012
Health Care Service Corporation March 2010 - July 2011
Health Care Service Corporation June 2007 - March 2010
Hewitt Associates September 2002 - June 2007
Syscon 2000 - 2001
Skills
Business Intelligence, Business Analysis, Data Warehousing, Data Modeling, Analysis, Requirements Gathering, SDLC, Visio, Business Requirements, Software Documentation, Databases, Reporting & Analysis, Operational Efficiency, Visual Basic, Database Design, Teradata, Requirements Analysis, Management Consulting, Project Portfolio..., Systems Analysis, SQL, User Acceptance Testing, SAS, Analytics, ETL, Visionary Thinking and..., Entrepreneurship, Data Analysis, Software Project..., SharePoint, IT Strategy, Agile Methodologies, Finance, Data Mining, Tableau, Project Management, Leadership, Business Process..., Enterprise Architecture, Consulting
Education
Dale Carnegie 2010 — 2010
Certification, The Dale Carnegie Course: Skills for Success
Eastern Illinois University 1996 — 2000
BS, Administrative Information Systems
Health Care Service Corporation January 2014 - Present
OptumHealth September 2006 - December 2013
UCAN January 2003 - September 2006
Maryville Academy May 2000 - January 2001
Foresight international June 1999 - July 2000
Skills
Project Management, Six Sigma, Lean Thinking, Kaizen, PDCA, SQL, SPSS, PowerPoint, Access, Microsoft Excel, Operational Risk..., Patient Safety, Data Analysis, Data Mining, Employee Training, Persuasive Presentations, Statistics, Mental Health Counseling, Quality Auditing, Accreditation, HEDIS, Outlook, CPHQ, LCPC, Process Improvement, Healthcare Industry, Mental Health, Healthcare, Quality Improvement
Education
Lewis University 1999 — 2002
Master's degree, Mental Health Counseling/Counselor
Elmhurst College 1996 — 1999
Bachelor's degree, Psychology
Daugherty Business Solutions August 2014 - Present
Healthcare Service Corporation April 2006 - August 2014
Health Care Service Corporation August 2002 - April 2006
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1998 - August 2002
Skills
Process Improvement, Visio, Health Insurance, Business Analysis, Program Management, Budgets, Customer Service, Project Management, Employee Benefits, Requirements Gathering, Leadership, Analysis, Vendor Management, SDLC, Healthcare, Microsoft Excel, Access, PMO, HIPAA, Quality Assurance, Troubleshooting, Continuous Improvement, Research, Pharmaceutical Industry, Clarity, Outlook
Education
University of Phoenix 2011 — 2012
MBA, Business Administration and Management, General
Eastern Illinois University 2004 — 2006
BS, Psychology
Health Care Service Corporation April 2008 - Present
Health Care Service Corporation April 2006 - April 2008
Health Care Service Corporation April 2005 - November 2006
Ameritech June 2001 - April 2005
ComEd June 2000 - June 2001
Skills
Microsoft Office, Health Insurance, Healthcare, Team Building, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, Project Management, Leadership, Outlook, Nonprofits, Leadership Development
Education
Indiana Wesleyan University 2011 — 2012
Master of Science in Management, Health/Health Care Administration/Management
Purdue University 1992 — 1998
Bachelor of Arts (BA), Public Health Education and Promotion
The PrivateBank November 2014 - Present
Cambium LLC September 2007 - Present
ULTA Beauty October 2014 - Present
Integrys Energy Group May 2011 - Present
Health Care Service Corporation September 2009 - Present
Svoboda Capital Partners, LLC 2007 - Present
Columbia Wanger and Acorn Advisors Trusts September 2008 - September 2014
Molex, Inc. 2003 - December 2012
Bucyrus International, Inc. July 2009 - July 2011
Arrowstream, Inc. July 2009 - March 2010
Education
Harvard Business School 1984 — 1986
MBA, Finance
Yale University 1978 — 1982
B.A., Economics
University of Chicago Laboratory Schools 1974 — 1978
High School
Numerate Partners, LLC January 2012 - Present
Rabjohns Financial Group April 2010 - September 2010
New York Life Insurance Company November 2009 - March 2010
Health Care Service Corporation 2000 - 2009
Parson Group fka Current Assets 1998 - 2000
Illinois Insurance Exchange June 1986 - June 1997
Saif Corporation June 1982 - January 1986
Skills
Variable Contracts, Medicare Supplements, Disability Insurance, Contract Negotiation, Long Term Care, Property & Casualty..., Annuities, Financial Analysis, Strategic Planning, Financial Planning, Mergers, Analysis, Compliance, Excel, Process Improvement, Healthcare, Team Building, Financial Reporting, Accounting, Budgeting, Health Insurance, Employee Benefits, Negotiation, Business Analysis, Financial Modeling, Due Diligence, Customer Relations, Word, Workers Compensation, Employee Relations, Microsoft Office, Investments, Forecasting, Change Management, Problem Solving, Estate Planning, Account Management, Health, Process Engineering, Benefits Administration, SOX, Business Planning, Insurance, Risk Management, Auditing
Education
Golden Gate University 1977 — 1981
MBA, Management
West Texas A&M University 1961 — 1966
BS, Pre-Law
Health Care Service Corporation February 2011 - Present
Motorola January 2008 - December 2010
Motorola January 2007 - December 2007
Motorola January 2005 - December 2006
Motorola January 2004 - December 2004
Motorola January 2000 - December 2003
Motorola January 1995 - December 1999
Motorola January 1991 - December 1994
Skills
Black Belt, Process Improvement, Regulatory Affairs, DMAIC, Business Process..., Metrics, Six Sigma, Quality Systems, Lean Sigma, Quality System, Cross-functional Team..., Engineering, FMEA, ISO, Leadership, Lean Manufacturing, Manufacturing, PMP, Product Development, Program Management, Quality Assurance, Project Management, Quality Control, Quality Management, Supply Chain Management
Education
Keller Graduate School of Management of DeVry University
MBA
University of Illinois at Urbana-Champaign
BS, Chemical Engineering
Health Care Service Corporation June 2013 - Present
Hallmark Services Corporation May 2011 - June 2013
Hallmark Services Corporation June 2008 - May 2011
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Accounting and Finance
North Central College 2001 — 2006
Bachelor of Arts (B.A.), Mathematics
SOASTA, Inc. April 2014 - Present
TEKsystems October 2013 - April 2014
OpTier September 2011 - July 2013
Health Care Service Corporation November 2010 - September 2011
State Farm Insurance January 2010 - October 2010
WMS Gaming November 2008 - January 2010
State Farm Insurance December 2000 - October 2008
Intellisys Technology September 1999 - October 2008
Blue Chip Computer Consultants Pvt Ltd August 1997 - September 1999
Skills
Performance Testing, Capacity Planning, Performance Tuning, Application Performance..., Performance Analysis, Performance Engineering, Testing, Websphere, Software Development, Test Planning, Java, Java Enterprise Edition, Integration, Unix, Web Applications, Agile Methodologies, DB2, Enterprise Architecture, SDLC, Software Project..., Solution Architecture, Weblogic
Education
Illinois State University 2006 — 2007
M.S, Project Management
Manonmaniam Sundaranar University 1991 — 1994
B.Sc, Mathematics
Health Care Service Corporation October 2008 - Present
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
University of Illinois at Urbana-Champaign 1996 — 2000
Bachelor of Science (BS), Finance, General
Health Care Service Corporation April 2010 - Present
Aprima Medical Software, Inc. September 2009 - April 2010
Texas Health Presbyterian Hospital of Plano April 2007 - September 2009
Skills
EHR, Healthcare, Healthcare Management, HIPAA, NCQA, Utilization Review, Patient Safety, Managed Care, Disease Management, Project Management, Preparation of Business..., Staffing Analysis, Quality Improvement..., Organizational Change..., New Program Development, Project Staffing, Operating Budgets, Program Development, Healthcare Information..., Healthcare Consulting
Education
Texas Woman's University 2009 — 2010
EMBA, Master's Business Admin.
Edinboro University of Pennsylvania
BSN, Nursing
U.S. Department of Veterans Affairs July 2014 - Present
U.S. Department of Veterans Affairs January 2011 - July 2014
U.S. Department of Veterans Affairs March 2010 - January 2011
Southern Star Inc. August 2009 - March 2010
Health Care Service Corporation December 2007 - October 2009
Skills
Customer Service, Project Management, Program Management, Strategic Planning, Event Planning, Project Coordination, Microsoft Office, Coaching, Public Speaking, Project Planning, Leadership Development, Research, Market Research, Human Resources, Leadership, Management, Microsoft Excel, Policy, Team Building, Team Leadership, Training
Education
University of Phoenix 2005 — 2009
Master of Business Administration (M.B.A.)
Embry-Riddle Aeronautical University 2001 — 2004
Bachelor of Science (B.S.), Professional Aeronautics
Quintiles July 2013 - Present
Allscripts November 2011 - April 2013
Health Care Service Corporation August 2004 - November 2011
Daugherty Business Solutions January 2002 - August 2004
RB Consulting September 2001 - January 2002
T-Mobile 1997 - 2001
United States Navy June 1977 - June 2000
Cap Gemini 1996 - 1997
Comdisco 1995 - 1996
CSC Consulting 1994 - 1995
Skills
Executive IT Leadership, Business Intelligence, IT Strategy, Data warehousing, Master Data Management, Software Development, Program Management, Software Project..., Governance, Healthcare IT, Big Data, Analytics, Digital Asset Management, Enterprise Architecture, Data Warehousing, Business Process, Leadership, Strategy, Healthcare Information..., Management, SDLC, Consulting, Project Portfolio..., Business Analysis, Project Management, Cloud Computing, Data Integration, CRM, Databases, Enterprise Software, Product Management, Pre-sales, Data Center, ERP
Education
Excelsior College 2013 — 2013
Bachelors of Science, Liberal Arts and Sciences
U.S. Navy 1985 — 1985
Certified Naval Cryptologic Instructor, Computer Science, With Honors
U.S. Navy 1981 — 1982
Certified Cryptologic Computer Programer - Six Languages, Computer Engineering, With Honors
University of Maryland College Park 1978 — 1980
U.S. Navy 1977 — 1978
Crypotologic Intelligence Analyst, Cryptology, With Honors
Marketing Affiliates, LLC February 2011 - Present
Health Care Service Corporation May 1993 - May 2010
Dreyer Medical Clinic May 1993 - September 1996
Skills
Accounts Payable, Financial Reporting, PeopleSoft, General Ledger, SEO, Auditing, Crystal Reports, Cash Flow, Financial Analysis, Process Improvement, Marketing, Finance, Web Marketing, Web Design, Web Development, Microsoft Excel, Accounting, Account Reconciliation, nVision, PS Query, Business Process..., Business Analysis, Access
Education
Illinois State University 1989 — 1992
BS, Accounting
University of Illinois at Urbana-Champaign 1987 — 1989
Health Care Service Corporation 2009 - Present
Health Care Service Corporation 2002 - January 2009
Innovative Systems Group August 2000 - September 2002
BED Consulting January 1999 - June 2000
Safety Kleen Corporation February 1996 - 1999
Safety Kleen February 1991 - January 1996
Safety Kleen Corporation 1993 - November 1994
Safety Kleen Corporation November 1993 - 1994
Safety Kleen Corporation 1993 - 1993
Elizabethtown Community College 1990 - 1990
Skills
SQL Server Management..., Cognos, WebTrends Analytics, Web Analytics, Crystal Reports, SDLC, Change Management, SQL, Visio, Management, Project Management, Analysis, Consulting, Training, Project Portfolio..., Strategy, Insurance, Agile Methodologies, IT Management, Leadership, Process Improvement, Business Intelligence, Data Modeling, Business Process..., SharePoint, Governance, Requirements Gathering, Microsoft SQL Server, ETL, SSRS, IT Strategy, Vendor Management, Solution Architecture, Information Technology, Business Analysis, Software Documentation, Program Management, Healthcare Information..., Budgets, Cross-functional Team..., Requirements Analysis, Resource Management, ITIL, Enterprise Architecture, Databases
Education
Embry-Riddle Aeronautical University 1987 — 1989
MBA, Business
McKendree University 1985 — 1987
BA, Business Administration
Health Care Service Corporation September 2015 - Present
Triple-S Advantage July 2013 - August 2015
Humana May 2012 - June 2013
Medical Card System, Inc. April 2009 - May 2012
Medical Card System, Inc. October 2006 - April 2009
Watson Wyatt August 2004 - August 2006
The Segal Company April 1996 - July 2004
Northern Trust Retirement Consulting February 1994 - April 1996
Education
Georgia State University - J. Mack Robinson College of Business 1992 — 1996
M.A.S.
University of Florida 1987 — 1991
BS
Roosevelt-Wilson High School 1984 — 1987
Takeda Pharmaceuticals February 2015 - Present
Takeda Pharmaceuticals June 2014 - February 2015
Takeda Pharmaceuticals January 2012 - May 2014
Takeda Pharmaceuticals November 2010 - January 2012
Health Care Service Corporation July 2009 - November 2010
Health Care Service Corporation September 2007 - June 2009
Hewitt Associates LLC November 2005 - May 2007
Hewitt Associates LLC October 2004 - November 2005
Hewitt Associates LLC January 2001 - October 2004
Hewitt Associates LLC July 1997 - January 2001
Skills
Project Portfolio..., MS Project, Resource Management, HRO, Emotional Intelligence, Offshoring, SDLC, PMP, Clarity, Open Workbench, Operational Excellence, SharePoint, Performance Management, Program Management, PMO, Portfolio Management, Organizational..., Organizational..., Cross-functional Team..., Cross Cultural..., Large Scale Change..., Virtual Teams, Financial Reporting, Human Resources, Project Management, Personnel Management, BPO, Process Improvement, Business Analysis, Business Process, Visio, HRIS, Metrics, Business Requirements, Requirements Analysis, Analysis, Team Management, Business Process..., Business Process Design, Requirements Gathering, Organizational Design, Business Transformation, Change Management, Business Process..., Vendor Management, Project Delivery, Strategy, Outsourcing, Project Planning, Management
Education
Indiana University Bloomington 1990 — 1994
BS, Business Administration-Accounting
SC Johnson March 2015 - Present
Comcast March 2010 - March 2015
Comcast September 2007 - February 2011
Leverage Consulting Group October 2006 - July 2007
Merchants' Credit Guide April 2006 - September 2006
Health Care Service Corporation April 1994 - September 2005
Skills
Leadership Development, Organizational..., Performance Management, Change Management, Talent Management, Coaching, Talent Development, Organizational Change, Culture Change, Management Development, Human Capital Management, Training Delivery, Talent Acquisition, Succession Planning, Recruiting, Management, Workshop Facilitation, Conflict Resolution, Instructional Design, Executive Coaching, Training, Employee Engagement, Organizational..., Onboarding, Strategic Planning, Team Building, Staff Development, Career Development, Workforce Planning, Employee Relations, Human Resources, HR Consulting, Employee Benefits, Leadership, Organizational Design, Interviews, Sourcing, Personnel Management, Needs Analysis, Employee Training, Strategy, Labor Relations, New Hire Orientations, HR Policies, Deferred Compensation, Time Management, HRIS, Hiring, College Recruiting, Resume Writing
Education
Illinois State University 1989 — 1991
Master of Science, Communication
Northern Illinois University 1985 — 1989
· Bachelor of Science, Sociology
City Colleges of Chicago August 2014 - August 2015
Advanced Technology Group (ATG) June 2014 - August 2014
Bank of America Merrill Lynch February 2012 - June 2014
Health Care Service Corporation October 2002 - July 2011
Ignite Sports Media 1999 - 2001
Skills
Axure, User Experience, User Interface Design, Photoshop, Dreamweaver, Web Design, Flash, HTML, Illustrator, CSS, Layout, Graphic Design, Logo Design, Interaction Design, Graphics, Typography, Adobe Creative Suite, Information Architecture, InDesign, Axure RP
Education
Illinois State University 1991 — 1995
Bachelor of Fine Arts, Graphic Design
Glenbrook South High School 1987 — 1991
GED, General
Health Care Service Corporation October 2013 - Present
Health Care Service Corporation May 2012 - October 2013
Eli Lilly and Company May 2002 - May 2012
Skills
Product Launch, Managed Care
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Master's degree, Human Resources Management/Personnel Administration, General
Northern Illinois University 1997 — 2002
Bachelor's degree, Marketing
HCL Technologies April 2015 - Present
Blackapple Solutions May 2014 - April 2015
iFusionIT October 2013 - May 2014
Health Care Service Corporation November 2012 - August 2013
Kelly Services January 2012 - November 2012
The H Group November 2010 - August 2011
Pirate Pete’s Entertainment Centers, LLC August 2009 - July 2010
Skills
Game Testing, Hardware Testing, Bug Tracking, Black Box Testing, NDA, Quality Assurance, Research, Strategic Planning, Analysis, Project Management, Compliance, Onboarding, Employee Training, Human Resources, Payroll, Team Leadership, Public Speaking, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Windows, Teaching, English, Copy Editing
Education
John A Logan College 2006 — 2008
Political Science and Government
Ashford University June 2015 - Present
Ruth and Naomi Circle March 2014 - Present
City Colleges of Chicago August 2013 - Present
Moraine Valley Community College December 2014 - May 2015
Thornton Township District 205 December 2012 - December 2014
Health Care Service Corporation December 1985 - April 2010
Skills
Public Speaking, Microsoft Office, Coaching, Customer Service, Leadership Development, Strategic Planning, Team Building, Microsoft Excel, Process Improvement, Organizational..., Research, Event Planning, Workshop Facilitation, Nonprofits, Staff Development, Community Outreach
Education
Governors State University 2007 — 2008
Masters, Communication and Training
Governors State University 2004 — 2007
Bachelor of Arts (B.A.), Interdisciplinary Studies
South Suburban College 2001 — 2004
Associate of Arts (A.A.), Elementary Education
Heathcare Services Corporation April 2014 - Present
Health Care Service Corporation September 2011 - April 2014
Allstate Insurance January 2009 - August 2011
Wackenhut Corporation May 2007 - January 2009
Clarke Mosquito Control April 2004 - August 2006
Chicago Transit Authority February 1990 - December 2003
Skills
Customer Satisfaction, Customer Service, Operations Management, Process Improvement, Troubleshooting, Call Centers, Access, Leadership, Management, Process Scheduler, Security, Team Building, Training, Vendor Management, Customer Retention, Microsoft Excel, Sales
Education
Triton-College 1993 — 2008
Certificate, Business Management
Grand Valley State University 1980 — 1982
Music
Muskegon Sr High School 1977 — 1980
Wake Forest Baptist Medical Center August 2015 - Present
EPMO Program Management Leaders in Chicago May 2015 - August 2015
Office Depot January 2011 - May 2015
OfficeMax January 2008 - June 2011
OfficeMax May 2007 - January 2008
Cancer Treatment Centers of America December 2006 - April 2007
Health Care Service Corporation January 2004 - November 2006
Kovacevich Associates 2001 - 2004
Skills
Program Management, Project Management, SDLC, Vendor Management, PMP, People Development, Managerial Finance, People Skills, Consulting, SharePoint, PMO, CRM, Cross-functional Team..., Operations Management, Software Documentation, Project Planning, Budgets, Team Building, Telecommunications, Change Management, Leadership, IT Service Management, Visio, Management, Business Process..., Business Process, Business Analysis, Strategic Planning, Business Transformation, Security, Human Resources, Team Leadership, ITIL, IT Management, Negotiation, IT Strategy, Business Intelligence, Integration, Process Improvement, E-commerce, Enterprise Software, Requirements Analysis, Governance, Risk Management, Training, Analysis, Quality Assurance, ERP, Strategy, Team Management
Education
University of Illinois Springfield 1979 — 1981
Master of Public Administration, Public Administration, 3.75/4
Kent State University 1970 — 1975
Bachelor of Science, Aerospace
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Health Care Service Corporation 2012 - 2015
Health Care Service Corporation September 2008 - January 2012
Skills
DB2, SDLC, Employee Benefits, Visio, Insurance, Process Improvement, Health Insurance, Medicare, Managed Care, Needs Analysis, Business Analysis, Analysis, Healthcare, Underwriting
Education
Governors State University 2013 — 2015
Master of Arts (M.A.), Communication and Training, 4.0
Northern Illinois University 1998 — 2003
Bachelor of Science (B.S.), Economics
Transition Work February 2015 - Present
Chicago Cook Workforce Partnership October 2012 - February 2015
AIM Specialty Health February 2012 - October 2012
Transition Work October 2009 - February 2012
Health Care Service Corporation August 1999 - October 2009
US Expatriate Experience 1994 - 1998
Machine Tool and related Industrial Supply Experience January 1995 - February 1995
Skills
Program Management, Training, Strategic Planning, Cross-functional Team..., Team Building, Management, Strategy, Analysis, Career Counseling, Project Planning, CRM, Sales, Career Development, Workforce Development, Problem Solving, Leadership Development, Negotiation, IT Strategy, Account Management, Team Management, Competitive Analysis, Communication, Healthcare, Team Coordination, Professional..., Individualization -..., Strategic Communications, Direct Sales, Transition Management, Facilitators, Client Relationship..., Activator - turning..., Input - a craving to..., Strategic Planning..., Situation Analysis, Contract Negotiations, Coaching & Mentoring, Career Assessment, Career Development..., Industry Relationship..., Strategic Partnerships,..., Project & Program..., Customer Relations,..., Change Leadership, Process Development &..., Consultative Selling,..., International Business,..., Cross-functional Team..., Business Strategy,..., Career Skills
Education
Monmouth College
BA
Kendall College
Associate of Arts (AA)
Evanston Township High School
Premier Systems, Inc July 2015 - Present
GNC Consulting September 2012 - June 2015
Independent Recruiter January 2005 - August 2012
JPMorgan Chase June 2008 - March 2009
United Airlines December 2007 - June 2008
US Bank June 2006 - December 2007
Health Care Service Corporation June 2003 - June 2006
New Lenox Community Park District January 2003 - June 2003
Navistar International August 2001 - December 2002
First Chicago Options March 2001 - September 2001
Skills
SDLC, Business Analysis, Visio, Requirements Gathering, Program Management, Oracle, MS Project, Databases, Business Process, Disaster Recovery, Quality Assurance, Management, Cross-functional Team..., Testing, Resource Management, PMO, Leadership, Consulting, Business Process..., Technical Recruiting, Benefits Negotiation, Internet Recruiting, Recruiting, ERP, Project Management, Access, Analysis, Project Planning, PeopleSoft, Vendor Management, Business Intelligence, Business Requirements, CRM, Staffing Services, Interviews, Applicant Tracking..., Screening, DB2, Integration, Unix, Requirements Analysis, Human Resources, Staff Augmentation, SharePoint, Software Documentation, PMP, Contract Recruiting, Microsoft Project
Education
Joliet Junior College 1974 — 1978
None, Computer Science
Health Care Service Corporation April 2013 - Present
National Information Technology Agency 2012 - Present
Centre for IT Professional Development May 2011 - August 2012
Benivan Engineering January 2010 - December 2010
Education
Kwame Nkrumah' University of Science and Technology, Kumasi 2008 — 2012
Bachelor of Science (B.Sc.), Computer Engineering
Health Care Service Corporation July 2005 - Present
Solving IT June 2004 - July 2005
Moore Corporation May 2000 - May 2003
Searle September 1999 - May 2000
Moore Corporation October 1989 - August 1999
Skills
Project Management, Business Analysis, Business Process..., Requirements Gathering, Business Intelligence, SDLC, Consulting, Integration, Management, Process Improvement, PMP, Software Development, Requirements Analysis, Program Management, Strategy, IT Strategy, Software Project...
Education
Keller Graduate School of Management of DeVry University 1997 — 1999
MPM
University of Michigan
BS
Care Continuity March 2014 - Present
Health Care Service Corporation August 2012 - March 2014
Johns Hopkins Bloomberg School of Public Health September 2011 - June 2012
Saint Louis University School of Medicine September 2010 - June 2011
Education
Johns Hopkins Bloomberg School of Public Health 2011 — 2012
MHS of Health Economics, Health Economics and Comparative Effectiveness Research
Saint Louis University School of Medicine
Project World Impact July 2015 - Present
Echo Design Group, LLC May 2015 - July 2015
Augeo Marketing March 2015 - May 2015
Hubbard Broadcasting June 2010 - March 2015
Health Care Service Corporation March 2007 - May 2010
Health Care Service Corporation January 2005 - March 2007
Skills
Digital Media, Web Development, PHP, HTML, CSS, WordPress, jQuery, Social Media Marketing, Social Networking, Online Advertising, Facebook, Radio, Customer Service, Sales, JavaScript, AngularJS, SQL, Front-end Development, Node.js, MVC Architecture
Education
Illinois State University 2000 — 2004
B.S., Web Development, Information Technology, Psychology
Central States Funds July 2013 - Present
Market Research Client October 2012 - July 2013
Hale Solutions May 2012 - July 2013
W. S. Darley & Co. April 2012 - October 2012
West Monroe Partners July 2011 - March 2012
Health Care Service Corporation September 2003 - July 2011
ServiceMaster February 2001 - September 2003
Monsanto February 1989 - January 2001
Skills
Process Improvement, Project Planning, Project Implementation, Juggling, Management Consulting, Healthcare, Manufacturing, ERP, Business Process..., Business Analysis, PMO, Team Building, Cross-functional Team..., Supply Chain, Leadership, Management, Strategy, Cloud Computing, Business Process, Change Management, Six Sigma, Project Portfolio..., Project Management, Team Leadership, Consulting, Enterprise Software, Business Intelligence, Mergers & Acquisitions, Training, Vendor Management, IT Strategy, SAP, Business Process Design, SDLC, PMP, Governance, Outsourcing, Business Transformation, Information Technology, Business Process..., Operational Excellence, IT Management, Enterprise Architecture, Resource Management, Requirements Gathering, Process Engineering, Requirements Analysis, CRM, Software Project..., Visio
Education
Illinois State University 1979 — 1984
BS, Finance
Lewis University 1979 — 1982
Thorton Fractional South
Health Care Service Corporation - BlueCross BlueShield of IL, TX, NM, OK, MT July 2014 - Present
Health Care Service Corporation - BlueCross BlueShield of IL, TX, NM, OK July 2012 - July 2014
Health Care Service Corporation - BlueCross BlueShield of IL, TX, NM, OK October 2010 - July 2012
Health Care Service Corporation October 2007 - December 2010
Health Care Service Corporation July 2004 - October 2007
Health Care Service Corporation August 2000 - July 2004
The RJA Group April 1998 - August 2000
Energy Absorption Systems, Inc. May 1995 - April 1998
Skills
Project Management, Vendor Management, Mergers, Project Oversight, Metrics Reporting, Process Improvement, Insurance, Health Insurance, Program Management, Business Process..., Strategic Planning, Business Analysis, Integration, Leadership, Strategy, Management, Cross-functional Team...
Education
University of Illinois at Urbana-Champaign 1992 — 1995
BS, Advertising
Elmhurst College 1991 — 1992
Liberal Arts
Health Care Service Corporation July 2012 - Present
Health Care Service Corporation December 2009 - July 2012
Health Care Service Corporation March 2006 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, COBOL, ASCII, Customer Service, Communication, Analysis, Analytics
Education
Westwood College O'hare Campus 2012 — 2014
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Illinois State University 1993 — 1996
Associate of Arts and Sciences (AAS)
Meijers May 2013 - Present
Ricoh/Ikon October 2013 - February 2014
IBF Property Management 2011 - 2012
Health Care Service Corporation July 1989 - September 2009
Skills
Developing Client..., Organizational Skills, Office Desktop Software, Data Entry, Office Management, Outlook, Lotus Notes, Customer Service, Fax, 10 Key, Telephone Skills, Spreadsheets, Filing, Microsoft Excel, Accounts Payable, Real Estate, Invoicing, Microsoft Word, Office Administration, Microsoft Office, Accounts Receivable, PowerPoint
Education
Ivy Tech Community College 2012 — 2013
1 year in Health Care Administration, Health Care Administration
American Business Institute 1983 — 1983
Certificate, Word Processing
Woodlawn Prep 1975 — 1977
High School Diploma, High School Curriculum
Health Care Service Corporation November 2006 - Present
Aon 2000 - 2006
Skills
Integration, Process Improvement, Incident Management, ITIL, Knowledge Management, Leadership
Education
University of Illinois at Chicago 1980 — 1983
MBA, IT, Finance
Freie Universität Berlin 1979 — 1980
Graduate Studies, Germanics
University of Vienna 1978 — 1979
Graduate Studies, Germanics
University of Illinois at Chicago 1972 — 1974
MA, German Language & Literature
University of Illinois at Chicago 1966 — 1970
BA, Languages & Literature
KM Institute
Pinnacle Actuarial Resources, Inc. July 2010 - Present
Health Care Service Corporation March 2008 - July 2010
Health Care Service Corporation March 2007 - March 2008
State Farm Insurance August 2002 - January 2007
State Farm Insurance February 1999 - August 2002
University High School February 1998 - February 1999
Skills
Firewalls, Cisco Technologies, Network Security, SQL, F5 BigIP, Servers, Troubleshooting, Network Administration, Cloud Computing, ITIL, TCP/IP, Windows Server, Switches, Information Technology, Cisco Routers, Security, Networking, SharePoint
Education
Illinois State University 1996 — 1999
Computer Science
Knox College 1991 — 1995
BA, Biology
Health Care Service Corporation April 2010 - Present
IBM March 2002 - March 2010
Arthur Andersen & Co. January 2001 - November 2001
Fidelity Investments / PEB Financial January 2000 - January 2001
ABN/AMRO Information Technology Service Center, Chicago January 1998 - January 2000
Computer Science Corporation January 1997 - January 1998
CNA Insurance Companies, Chicago January 1991 - January 1997
Accenture February 1986 - January 1991
Skills
IBM Utilities, SAS, Disaster Recovery, FDR, Excel, Storage Management, PowerPoint, Mainframe, Storage, z/OS, Data Center, Replication, Tape Libraries, Hardware
Education
Elmhurst College 1981 — 1985
Bachelor of Science, Computer Science and Business Administration
Health Care Service Corporation 2010 - Present
Kraft Foods 2009 - 2010
Smurfit-Stone 2009 - 2009
Sara Lee 2006 - 2009
Medline Industries 2003 - 2006
Innovative Systems Group 1998 - 2002
PricewaterhouseCoopers 1994 - 1998
Skills
Application Development, Business Analysis, Management Reporting, Technical Writing, Technical Documentation, Data Analysis, Business Intelligence, Metrics, Executive Reporting, Reporting & Analysis, Transportation Analysis, KPI, Excel, Pivot Tables, VBA, SQL, VB.NET, Visual Studio, Application Design, Report Design, Database Design, Strategic Thinking, Process Development, Flow Charts, SDLC, Software Documentation, Microsoft Excel, Analysis, Software Development, Testing, SAP, Oracle, Integration, Strategic Analysis, Healthcare Information..., Logistics Analysis, MySQL, Management, WebFOCUS, HTML, XHTML, CSS, PowerPoint, MapPoint, RFP preparation, RFP Analysis, Teradata, Microsoft Word, Word, Databases
Education
Northwestern University - Kellogg School of Management
MBA, Transportation, Operations, Marketing
Lake Forest College
BA, History
Harper College
IT, Technical Writing
Health Care Service Corporation March 2011 - Present
Health Care Service Corporation September 2006 - March 2011
Deloitte Consulting 2004 - 2006
Accenture June 1998 - May 2004
Education
Indiana University Bloomington 1996 — 1998
MPA, Public Management and Human Resources
Hope College 1991 — 1995
B.A., Political Science
Health Care Service Corporation September 2014 - Present
Skills
Project Management, Quality Assurance, Quality Center, Rational, SDLC, QTP, Microsoft Office, Test Automation, IBM Mainframe, COBOL, JCL, Test Management, ClearCase, ClearQuest, LoadRunner, SharePoint, Java, Lotus Notes, Outlook, Internet Explorer, Safari, Test Methodologies, Change Management, Visio, Defect Tracking, Risk Management, Issue Management, Microsoft SQL Server, System Testing, Manual Testing, Regression Testing, DB2, Integration Testing, Usability Testing, User Acceptance Testing, Performance Testing, WinRunner 7.0, Hiperstation, AutoCAD, DevTrack, TSO, CICS, Windows, Novell, Firefox, RUP Methodologies, E2E, PeopleSoft
Education
Lake Forest Graduate School of Management
Master of Business Administration (M.B.A.)
Lake Forest Graduate School of Management
Certification
Lake Forest Graduate School of Management
Certification
Lake Forest Graduate School of Management
Certification
Illinois Institute of Technology
Bachelor of Science (B.S.)
Deloitte Consulting 2001 - Present
Health Care Service Corporation 2001 - 2005
Education
The University of Chicago Booth School of Business 2005 — 2007
Governors State University 1997 — 2003
MA, Education
University of Hawaii at Manoa 1991 — 1995
BA, Psychology
University of Illinois at Chicago 1989 — 1990
BA, International Relations
UPMC July 2014 - Present
UPMC and UPMC Health Plan November 2007 - June 2014
UPMC 2007 - 2011
HealthCare Services Corporation December 2006 - November 2007
BlueCross BlueShield of Illinois 2006 - 2007
Health Care Service Corporation 2006 - 2007
HCSC 1995 - 2007
HealthCare Services Corporation September 2004 - December 2006
Skills
Healthcare Information..., Healthcare, Process Improvement, Mobile Technology, Telehealth, Web Strategy, Health Insurance, IT Management, Project Portfolio..., Business Intelligence, Management, Account Management, Project Management, Integrated Marketing, Healthcare Industry, Business Process..., EMR, Strategy, Visio, Analysis, Cross-functional Team..., Consulting, Leadership, Business Analysis, Healthcare Management, Vendor Management, Change Management, Information Technology, Insurance, Integration, Informatics, Marketing, Data Analysis, Healthcare Consulting
Education
University of Illinois at Urbana-Champaign - College of Business 1992 — 1994
Masters, Business Administration
Illinois State University 1988 — 1992
Bachelors, Finance
Health Care Service Corporation October 2003 - Present
RR Donnelley 2000 - 2003
PwC Consulting 1999 - 2000
Accenture 1995 - 1999
Education
Fundação Armando Álvares Penteado 1990 — 1995
Chemical Engineering
Colegio Dante Alighieri 1976 — 1989
Health Care Service Corporation 2005 - Present
EVOL Consulting (State of Illinois, HDRI, Blackwell Consulting) 2002 - 2005
Chicago Public Schools 2000 - 2002
BP Amoco 1988 - 1999
Skills
PMO, Project Portfolio..., SDLC, Resource Management, Project Management, Program Management, Vendor Management, PMP, Management
Education
Illinois Institute of Technology
BS, Mechanical Engineering
Health Care Service Corporation Vice PresidentLaSalle Bank CorporationMay 1995 - July 2007
Education
Illinois State University 1992 — 1994
Masters of Science, Accounting
University of Illinois at Urbana-Champaign - College of Business 1990 — 1992
ICCNexergy, Inc. February 2015 - July 2015
Panduit Corporation March 2014 - February 2015
Tribune July 2012 - November 2013
Chicago Tribune Media Group August 2007 - June 2012
Vulcan Materials April 2006 - July 2007
Health Care Service Corporation January 2002 - April 2006
Thrall Car Manufacturing March 1996 - April 2000
Skills
Budgets, Financial Analysis, Management, Project Planning, Analysis, Finance, Manufacturing, Product Development, Accounting, Variance Analysis, Testing, Accounts Payable, Process Improvement, Financial Modeling, Strategic Planning, Forecasting, Cross-functional Team..., Project Management, Essbase, Vendor Management
Education
Illinois Institute of Technology 1997 — 2000
MBA, Finance
Illinois Institute of Technology 1991 — 1995
BS, Mechanical Engineering
Health Care Service Corporation November 2010 - Present
Pharos Innovations August 2007 - December 2010
OptumHealth December 2003 - August 2006
Blue Cross and Blue Shield of North Carolina 1998 - 2006
Paidos Health Management Services 1998 - 2000
Skills
Disease Management, Managed Care, Healthcare, Healthcare Management, Healthcare Information..., Medicare, Utilization Management, Health Policy, Healthcare Industry, Medicaid, Health Insurance, Healthcare Consulting, Hospitals, Strategic Planning, Process Improvement, Leadership
Education
University of North Carolina at Chapel Hill 1999 — 2003
MHA, Health Administration
Georgetown University 1980 — 1984
BSN, Nursing
New Trier East 1976 — 1980
NetScout Systems September 2007 - Present
Network General September 2007 - March 2008
HCSC 2000 - 2007
Blue Cross Blue Shield of Illinois 1998 - 2007
Health Care Service Corporation 1998 - 2007
Skills
Switches, Data Center, Virtualization, Routers, Cisco Technologies, Firewalls, TCP/IP, Security, Troubleshooting, Network Security, Network Architecture, Disaster Recovery, Fault Isolation, WAN, Systems Management, Application Performance..., Ethernet, VoIP, Unified Communications, Sales Engineering, Cloud Computing, Application Monitoring, Root Cause Analysis, Sniffer, Deep Packet Inspection, Sales Process, Pre-sales, Technical Sales..., Professional Writing, Sales, Sales Management, SaaS, Hardware, Load Balancing, System Deployment, Managed Services, Technical Support, Citrix, Networking
Education
Illinois State University 1996 — 2000
Bachelor of Science (B.S.), Telecommunications Management
Health Care Service Corporation August 2015 - Present
GoHealth September 2013 - April 2015
AT&T November 2008 - January 2013
On the Rocks Wine & Spirits February 2007 - January 2009
CareerBuilder.com August 2006 - May 2007
UBS August 2005 - May 2006
Skills
Payroll, Marketing, Direct Sales, Advertising, Internet Recruiting, Sourcing, Social Media Marketing, Social Media, Team Building, Management, Training, Time Management, Microsoft Excel, Sales, Customer Service, Leadership, Account Management, Cold Calling, Analysis, Customer Satisfaction, Leadership Development
Education
Elmhurst College 2001 — 2006
BS, Business
HCSC March 2007 - Present
Health Care Service Corporation 2007 - Present
Lockheed Martin Information Technology 2005 - 2007
Independent Consultant 1997 - 2004
FL Department of Revenue 1995 - 1996
American Cadastre 1992 - 1995
Florida State University 1987 - 1992
Skills
Architecture, Enterprise Architecture, ESB, SOA, XML, TOGAF, N-tier, Web Services, SOAP, Java Enterprise Edition, Software Development, SDLC, Data Modeling, Technical Architecture, Middleware
Education
Indiana University Bloomington 1973 — 1975
A.B.
University of Florida 1971 — 1973
A.A.
Florida State University
M.S.
Health Care Service Corporation August 1997 - Present
Skills
Health Insurance, Insurance, Managed Care, Health Savings Accounts, Account Management, Healthcare, Process Improvement, Strategic Planning, HIPAA, HMO, Pharmacy Benefit..., Employee Benefits, PPO, Medicare Part D, COBRA, Health Policy
Education
Indiana University Bloomington 1985 — 1989
Health Care Service Corporation March 2003 - Present
Arthur Andersen 1998 - 2003
Digital Processing Systems July 1996 - March 1998
Skills
Technical Support, Process Improvement, Vendor Management, Business Analysis, Lotus Notes, IT Strategy, Visio, Program Management, SDLC, Customer Service, Business Process..., Disaster Recovery, Blackberry Enterprise..., Mobile Device Management, Zenprise, Cellular, Blackberry, Android, iOS, Software Documentation, SharePoint, Testing, Servers, Integration, Troubleshooting, Windows, Wireless
Education
Keller Graduate School of Management of DeVry University 1998 — 2006
MBA, MPM, Management
Northern Illinois University 1994 — 1996
BS, Operations Management and Information Systems
Waubonsee Community College 1992 — 1994
Associates, Business
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Aetna Better Health January 2012 - July 2014
Resolution Health Inc / Wellpoint 2009 - 2011
Health Care Service Corporation December 2002 - August 2009
Florida Blue 1997 - 2000
Skills
Disease Management, Utilization Management, Health Policy, Managed Care, Medicare, Medicaid, Healthcare, Healthcare Management, Health Insurance, Healthcare Information..., Pharmacy Benefit..., Hospitals, Network Development, HIPAA, Informatics, Healthcare Consulting, Healthcare Industry, Public Health, NCQA, Provider Relations, Physicians, EHR, Quality Improvement, HEDIS, EMR, Internal Medicine, Medical Education, Physician Relations, Clinical Research, Revenue Cycle, Patient Safety, HMO, Health Information..., PPO, Health Care Reform, Medicine
Education
University of Pennsylvania - The Wharton School 1989 — 1991
MBA, Health Care, Finance
Georgetown University
BS, Biology
Georgetown University School of Medicine
MD, Medicine
Health Care Service Corporation September 2014 - Present
Department of Defense, Pentagon Force Protection Agency November 2009 - September 2014
Department of Defense, Pentagon Force Protection Agency April 2007 - November 2009
Executive Office of the President, Ofc of Administration, Ofc of Security and Emergency Preparedness August 2004 - April 2007
U.S. Secret Service 1983 - 2004
Skills
Investigations, Physical Security, Fraud Investigations, Executive Protection, Emergency Management, Risk Assessment, Crisis Management, Investigation, Government Liaison, Criminal Investigations, Government, Surveillance, Background Checks, Law Enforcement, Protection, Fraud, Strategic Planning, Security Management, Private Investigations, Enforcement, Counterterrorism, Counterintelligence, Homeland Security, Criminal Law, Federal Law Enforcement, Firearms, Internal Investigations, National Security, Corporate Security, Cybercrime, Security Operations, Criminal Justice, Police, Interrogation, Security Clearance, Defense, Intelligence, Intelligence Analysis, Tactics, Security, Personal Protection, Law Enforcement..., Workplace Violence, Personal Security, HUMINT, Security Training, Weapons, Force Protection, Evidence, Vulnerability Assessment
Education
Illinois State University 1975 — 1978
Bachelor's degree, Criminal Justice and Corrections
Health Care Service Corporation 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1998 - 2010
Education
Indiana State University - School of Business 1982 — 1988
Accounting
Huron Consulting Group January 2015 - Present
Huron Consulting Group September 2012 - Present
Evoke Technologies November 2011 - September 2012
Accenture June 2011 - January 2012
Huron Consulting Group January 2011 - May 2011
Health Care Service Corporation March 2010 - December 2010
RKV Technologies (formerly Tier Technologies) February 2009 - February 2010
Tier Technologies June 2008 - January 2009
Deloitte July 2007 - April 2008
Satyam Computer services Limited January 2005 - July 2007
Skills
Web Services, Requirements Analysis, SOA, SDLC, Java Enterprise Edition, Team Leadership, Enterprise Architecture, Solution Architecture, XML, Business Intelligence, Spring, Hibernate, Agile Methodologies, Software Project..., Microsoft SQL Server, SQL, Spring Framework, Java
Education
Jawaharlal Nehru Technological University 2000 — 2004
bachelors in Technology
Harley-Davidson Motor Company August 2013 - Present
Navistar Inc January 2011 - Present
State Farm Insurance August 2010 - December 2010
Health Care Service Corporation June 2008 - October 2009
Health Care Service Corporation June 2006 - June 2008
Health Care Service Corporation August 2005 - June 2006
Health Care Service Corporation July 2004 - August 2005
Health Care Service Corporation January 2001 - July 2004
TRANS UNION June 1999 - January 2001
Skills
Employee Engagement, Change Management, Process Improvement, Analysis, Event Planning, Strategy, Business Process..., Leadership Development, Organizational..., Strategic Communications, Management, Project Management, Human Resources, Talent Management, Leadership, Coaching, Integration, Software Documentation
Education
Illinois State University 1995 — 1999
BS
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - Present
HCSC May 2009 - July 2013
Blue Cross Blue Shield of Illinois May 2007 - May 2009
Health Care Service Corporation August 2005 - May 2007
Health Care Service Corporation January 2000 - August 2005
Centeon January 1998 - January 2000
Skills
Cross-functional Team..., Software Documentation, Healthcare, Access, Business Analysis, Analysis, Testing, Project Management, Management, Microsoft SQL Server, Training, SDLC, Requirements Gathering, Visio, Networking
Education
Olivet Nazarene University 1996 — 1998
Bachelor of Science, Computer Information Systems
Joliet Junior College 1993 — 1996
Associates in Science and Associates in Arts
Advantech Solutions August 2013 - Present
Healthcare Services Corporation January 2012 - August 2013
Health Care Service Corporation 2007 - December 2011
Health Care Services Corporation March 2006 - 2007
Sapphire Technology March 2005 - March 2006
Aon Risk Services November 2004 - March 2005
Sapphire Technology September 2004 - November 2004
Alliance Consulting, Chicago IL March 2004 - September 2004
Galileo International (a Cendant company) October 2000 - March 2004
OppenheimerFunds, Inc. August 1999 - April 2000
Skills
Business Analysis, Health Insurance, Data Warehousing, Agile Methodologies, Requirements Gathering, Training, Data Analysis, Vendor Management, Insurance, Software Project..., Human Resources, Business Intelligence, Cognos, Software Documentation, Business Requirements, Process Improvement, SDLC, Access, Visio, Healthcare Information..., Healthcare, Team Building, Business Process..., Requirements Analysis, ETL, Data Modeling
Education
Keller Graduate School of Management of DeVry University 2003 — 2003
Regis University - Masters Program for Information Technologies 1997 — 1998
Loyola University of Chicago 1986 — 1991
Bachelor of Business Administration (BBA)
Currently engaged with Trexin Consulting April 2014 - Present
Health Care Service Corporation January 2009 - March 2014
Health Care Service Corporation January 2005 - December 2008
Health Care Service Corporation August 1996 - January 2005
Budget Rent a Car January 1991 - August 1996
Aion (Trinzic) December 1989 - January 1991
Education
Indiana University-Northwest
Business Management
Health Care Service Corporation February 2007 - Present
Transtech llc June 2005 - February 2007
Global Information Technology December 2003 - June 2005
Education
Jawaharlal Nehru Technological University
B.Tech
The University of Memphis
M.S, Computer Engineering Tehnology
Health Care Service Corporation April 2013 - Present
Northwestern Memorial Hospital April 2012 - March 2013
Executive Office of the President / Department of Veterans Affairs May 2009 - January 2012
Northwestern University 1996 - 2009
United States Army July 1980 - June 1994
Skills
Health, Healthcare IT, Healthcare Information..., Surgery, Science, Policy, Government, Research, Policy Analysis, Strategic Planning, Healthcare, Public Speaking
Education
Rush Medical College of Rush University Medical Center 1980 — 1984
MD, Medicine
Illinois Wesleyan University 1976 — 1980
Bachelors of Arts, Biology, General
United States Military Academy at West Point 1975 — 1976
Engineering
Alltech International August 2014 - Present
Health Care Service Corporation February 2012 - September 2014
Aztec Plastic May 2010 - February 2012
Topco Associates LLC April 2011 - October 2011
CDW February 2007 - February 2010
Coca-Cola Enterprises December 2005 - June 2006
Second City Financial Associates June 2004 - September 2005
Skills
PeopleSoft, Outlook, PowerPoint, Word, SAP, Adobe Captivate 5.5, Lectora, Instructional Design, Human Resources, Adult Learning..., Training Needs Analysis, Organizational..., ADDIE, Onboarding, HRIS, Program Management, Visio, Recruiting, Project Management, Employee Relations, Training, Microsoft Word, Applicant Tracking..., Leadership, Management, Employee Benefits, Interviews, Personnel Management, New Hire Orientations, Talent Acquisition, HR Policies, Temporary Placement, College Recruiting, Performance Management, Talent Management, Internet Recruiting, Succession Planning, Time Management, Policy, Analysis
Education
George Mason University 2013 — 2016
Master's degree, Public Administration
Roosevelt University 2011 — 2012
Masters of Arts, Training; Development
Northern Illinois University 2000 — 2004
Bachelor of Science, Human Resource Management
Health Care Service Corporation March 1988 - Present
Dytronix Corporation 1985 - 1988
Informatics General Corporation 1984 - 1985
Electronic Data Systems Corporation 1983 - 1984
US Life Systems 1981 - 1983
Electronic Data Systems Corporation 1974 - 1980
Prudential Insurance Company 1972 - 1974
Skills
Health Insurance, SDLC, HIPAA, Data Governance, Insurance, Healthcare Information..., Visio, Requirements Gathering, Data Integration, Business Analysis, Healthcare, Data Quality, Process Improvement, Managed Care, Data Warehousing, Enterprise Architecture, Business Intelligence, Program Management, Vendor Management, Project Portfolio..., Data Analysis, PMO, Master Data Management, Business Strategy, Business Process..., Teradata
Education
Jacksonville University 1968 — 1972
Bachelor of Science (BS), Mathematics
Health Care Service Corporation December 1978 - March 2011
Education
Governors State University 1993 — 1997
Bachelor of Arts, Psychology
Danlaw Technologies April 2010 - Present
Health Care Service Corporation 2013 - 2015
Education
Jawaharlal Nehru Technological University 2003 — 2007
B.Tech, ECE
A.P.R.School
Health Care Service Corporation February 1996 - Present
Midway Airlines October 1991 - 1994
Skills
Underwriting, Claim, Vendor Management, Property & Casualty..., Call Centers, Accounting, Accounts Receivable
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management
Elmhurst College 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Speech-Language Pathology/Pathologist
Lyons Township High School 1969 — 1993
Fun & Games
Health Care Service Corporation December 2005 - Present
AT&T Global Network Services 1995 - 2004
IBM Global Services 1996 - 1999
Skills
SDLC, PMO, PMP, Software Project..., Vendor Management, Program Management, Visio, Project Management, MS Project
Education
Elmhurst College
Bachelor of Science (BS), Business Administration and Management, General
University of Wisconsin-Oshkosh
Master of Business Administration (MBA), Marketing
Health Care Service Corporation May 2008 - Present
Boyle and Assciates, Ltd September 2002 - April 2008
Skills
Leadership, Real Estate Development, Insurance, Corporate Real Estate, Contract Negotiation, Facilities Management, Real Estate Transactions, Leases, Program Management
Education
Illinois Institute of Technology 1988 — 1993
BA, Architecture
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Health Care Service Corporation October 2012 - October 2013
Hallmark Services Corporation July 2011 - October 2012
Hallmark Services Corporation September 2010 - July 2011
Hallmark Services Corportaion August 2008 - September 2010
Hallmark Services Corporation July 2006 - August 2008
Hallmark Services Corporation August 2001 - July 2006
Spectrum Health April 2000 - August 2001
Skills
Process Improvement, Leadership, Health Insurance, Management, Training, Call Centers, Insurance, Risk Management, Recruiting, Team Building, SDLC, Vendor Management, Employee Benefits
Education
Grand Valley State University 2000 — 2001
Health Care Service Corporation January 2007 - Present
Skills
Microsoft SQL Server
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters Degree, Information System Management
DeVry University 2003 — 2006
Bachelors Degree, Information System
City Colleges of Chicago Quality Management SpecialistFamily Healthcare NetworkSeptember 2012 - Present
Family Health Network September 2012 - Present
Health Care Service Corporation January 1989 - July 2007
Education
Spertus Institute for Jewish Learning and Leadership 2008 — 2010
MS, Nonprofit Management
Governors State University
Registered Nursing/Registered Nurse
Kelley Williamson Co. March 2013 - Present
Health Care Service Corporation March 2003 - April 2012
Family Advocate, Inc June 2002 - December 2002
Rockford Postal Employees Credit Union July 2000 - June 2002
Skills
New Hire Orientations, Human Resources, Recruiting, Employee Benefits, Training, Project Management, Issue Resolution, Health Insurance, Process Consulting, Customer Service, Employee Relations, Employee Management, Employee Handbooks, Hiring Practices, Affordable Care Act, Attrition Reduction, Onboarding, Process Improvement, Six Sigma
Education
Judson University 2013 — 2014
Masters of Arts in Organizational Leadership, Organizational Leadership
Rockford University 1998 — 2001
B.S, Psychology
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - Present
Kappa Delta Sorority Delta Beta Chapter January 2009 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2008 - May 2013
Health Care Service Corporation September 2006 - December 2008
Enterprise Rent-A-Car May 2006 - September 2006
Skills
Microsoft Office, User Acceptance Testing, Customer Service, Project Management, Software Documentation, Testing, Process Improvement, Outlook, Access, Data Analysis, Microsoft Excel, Leadership, Business Analysis, Sales, PowerPoint, Team Leadership, Training, Time Management, Public Speaking, Marketing, Microsoft Word, Management, Consulting, Quality Assurance, Event Planning
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Masters in Project Management, Project Management
Eastern Illinois University 2004 — 2006
BS, Marketing
Valparaiso University 2002 — 2004
BS, Marketing
Charleston High School
Health Care Service Corporation. July 2012 - Present
Fresenius Medical Care September 2011 - March 2012
Afni August 2010 - February 2011
State Farm Insurance October 2001 - June 2010
Spherion (assigned to State Farm) March 2001 - October 2001
Midwest Title Loans, Inc July 1999 - March 2001
Afni August 1997 - July 1999
Skills
Recruiting, Training, Microsoft Excel, Software Documentation, Access, Microsoft Word, Customer Service, Time Management, Analytically thinking, Investigation, Close Attention to..., Computers
Education
Lincoln College, Lincoln, IL 1989 — 1991
Associates in Arts, Liberal Arts
Illinois State University 1992 — 1995
BS, Mass Communication
Franklin University 2007 — 2010
Forensic Accounting, Accounting
Utica College 2010 — 2010
Economics Crime Investigation
Health Care Service Corporation November 2013 - Present
Health Care Service Corporation July 2008 - December 2013
Sears Holdings Corporation 2006 - 2008
TransUnion 2001 - 2006
Hewitt Associates June 1998 - July 2001
Skills
Quality Assurance, SDLC, Requirements Analysis, Visio, Agile Methodologies, Business Analysis, Software Project..., Requirements Gathering, Process Improvement, Vendor Management, Testing
Education
Illinois State University 1994 — 1998
Bachelor's, Economics and Management & Quantitative Methods
Bradley Bourbonnais Community High School
Health Care Service Corporation March 1993 - Present
Education
The University of Texas at Dallas 1996 — 2000
MBA, Management
Iowa State University 1982 — 1987
BS, Industrial Engineering
Health Care service corporation August 2014 - Present
Health Care Service Corporation September 2005 - Present
Nortel Networks January 1997 - September 2001
Hooper Group, inc March 1992 - December 1996
Skills
Reporting & Analysis, Data Mining, Project Portfolio...
Education
The University of Texas at Dallas - School of Management 1994 — 1997
MBA, Finance
EPF Ecole d'Ingénieurs 1985 — 1991
Bachelor, Materials & Structures (civil Engineering)
CVS Health November 2012 - Present
Health Care Service Corporation December 2005 - November 2012
Equity Office Properties October 2000 - December 2005
Jones Day 1994 - 2000
Lexecon Inc. 1986 - 1994
Skills
Leadership Development, Talent Management, Learning Management..., Captivate, Instructional Design, Needs Analysis, Performance Management, Onboarding, Program Management, Organizational..., Coaching, Leadership, Management, CRM, Employee Training, E-Learning, Training
Education
New York Institute of Technology Ellis College 2004 — 2007
Master of Business Administration (M.B.A.), Leadership
Governors State University 1996 — 1998
Master of Arts (M.A.), Human Performance and Training, 4.0
St. Xavier University, Chicago 1990 — 1994
Bachelor of Arts (B.A.), Computer Science
Health Care Service Corporation January 1990 - Present
Silhouette American Health Spa January 1986 - January 1990
Education
Illinois State University
Health Care Service Corporation June 1993 - Present
Education
Iowa State University 1989 — 1992
MIS / psychology
WellCare December 2012 - Present
WellCare January 2010 - December 2012
WellCare August 2002 - January 2010
Unicare July 1997 - August 2002
Health Care Service Corporation December 1996 - July 1997
Health Care Service Corporation April 1996 - December 1996
Skills
16 years of HEDIS...
Education
Indiana University-Purdue University at Indianapolis 1977 — 1983
Bachelor's degree, Registered Nursing/Registered Nurse
SSM Health Care April 2013 - Present
CHAN HEALTHCARE May 1998 - April 2013
Health Care Service Corporation June 1993 - May 1998
Alliance, Inc./Sinnissippi Centers, Inc January 1990 - September 1990
First Humanics, Inc December 1987 - January 1990
Health Care Service Corporation June 1984 - December 1987
Education
Eastern Illinois University
Bachelor of Science (BS), Accounting
Southern Illinois University
Masters; MBA, Business Administration
Health Care Service Corporation ProductionBakerMarch 2012 - January 2013
Hach Company May 2001 - May 2010
Celestica January 2009 - April 2010
Hewlett-Packard June 1994 - December 1994
Skills
Microsoft Word, Microsoft Excel, Typing, Receptionist Duties, Data Entry, Microsoft Office, Communication, Filing, photocopying documents, Clerical Skills, Clean Rooms, Phone Etiquette, Inspection, Health Insurance
Education
Institute of Business and Medical Careers 2009 — 2011
Associates, Medical Billing
Health Care Service Corporation December 2014 - Present
Health Care Service Corporation July 2012 - December 2014
Hallmark Services Corporation February 2011 - July 2012
Hallmark Services Corporation 2008 - 2011
Hallmark Services Corporation 2004 - 2008
Skills
Process Improvement, Health Insurance, Insurance, Business Analysis, Customer Service, HIPAA, Leadership, Team Building
Education
Southern Illinois University, Carbondale 1999 — 2001
Bachelor of Science (B.S.), Journalism
Joliet Junior College 1997 — 1999
Associate's degree
Health Care Service Corporation June 2011 - Present
Allstate May 2010 - August 2010
Gleneagles Country Club May 2009 - August 2009
Skills
Insurance, Health Insurance, Risk Management, Financial Analysis, Underwriting, Analysis, Lotus Notes
Education
Illinois State University 2007 — 2011
Bachelor of Science (B.S.), Finance, General
Health care Service Corporation 2015 - Present
HCL Technologies May 2010 - July 2012
IBM India September 2008 - May 2010
Tech Mahindra September 2006 - April 2008
Netsoft Solutions India Pvt. Ltd. March 2005 - August 2006
Skills
Manual Testing, Test Planning, Test Cases, Quality Center, Siebel, Bug Tracking, Testing, JIRA, Bugzilla, SDLC, ClearQuest, Telecommunications, CRM, Requirements Analysis, Agile Methodologies, Oracle, HP Quality Center, HP QTP, Mobile Testing, ALM, Integration
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor's degree, Electrical, Electronics and Communications Engineering
AP
Health Care Service Corporation November 2014 - Present
University of Michigan Ross School of Business July 2013 - June 2014
University of Michigan Law School September 2012 - December 2013
New Jersey Appleseed Public Interest Law Center May 2013 - August 2013
University of Michigan Healthcare System May 2012 - May 2013
University of Michigan Law School May 2011 - October 2011
Greater Detroit Area Health Council June 2009 - August 2009
Emory University Rollins School of Public Health May 2008 - December 2008
Skills
Health Law and Policy, Healthcare Management, Contract Law, Alternative Dispute..., Policy, Research, Public Health
Education
University of Michigan Law School 2010 — 2014
Juris Doctor
University of Michigan School of Public Health 2011 — 2014
Master of Public Health
Emory University 2004 — 2008
Bachelor of Arts, Economics