Hyatt Hotels
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Employees
The Venetian The Palazzo October 2012 - Present
The Venetian and Palazzo Hotel March 2011 - October 2012
Luxor Las Vegas October 2010 - March 2011
Loews Lake Las Vegas Resort 2006 - October 2010
Hyatt Hotels August 2005 - August 2006
Adams Mark Hotel 2003 - 2005
Sheraton Hotels 2002 - 2003
Hilton Hotels 1999 - 2002
Hilton Cleveland South 1998 - 1999
Skills
Hotels, Banquets, Event Management, Catering, Front Office, Restaurants, Hospitality Management, Convention Services, Trade Shows
Education
Johnson & Wales University 1997 — 1999
Associates, Hotel, Restaurant Management
Parma Sr. High School 1994 — 1997
Diploma
Experient, Inc., A Maritz Travel Company June 2007 - Present
Adam's Mark Buffalo Niagara 2003 - 2005
Adam's Mark Hotels & Resorts 2003 - 2005
Buffalo Sabres 2000 - 2003
Buffalo Convention and Visitors Bureau 1990 - 1996
Hyatt Hotels 1985 - 1990
Skills
Negotiating Contracts, Conference Management, Exhibition Management, Event Management, Meeting Planning, Contract Negotiation, Hotels, Art Exhibitions, Negotiation, Trade Shows, Sales Management, Marketing, Management, Corporate Events, Hospitality, Sales, Marketing Strategy, Resorts, Hospitality Industry, Convention Services, Registration, Event Planning, Tourism, Team Building, Incentives, Hospitality Management, Revenue Analysis, Food & Beverage, Account Management, Hotel Management, Incentive Travel
Education
Niagara University 1980 — 1984
B.S, Hotel Administration
St Francis
HYATT Hotels March 2014 - Present
Marriott International May 2013 - January 2014
University of Massachusetts Amherst September 2012 - April 2013
Amherst Brewing Company January 2012 - April 2013
University of Massachusetts Amherst September 2009 - December 2011
Brockton Public Schools June 2010 - August 2010
Chili Head Barbeque December 2008 - September 2009
Pier 18 Seafood and Grille June 2007 - December 2008
Dunkin' Donuts National DCP, LLC January 2007 - June 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Public Speaking, Leadership, Team Leadership, Team Management, Teamwork, Technology, Food & Beverage, Teaching, Team-oriented, Personal Development, Dedication to..., Learning Quickly, Supervisory Experience, Talent Booking, Event Planning, Events Organisation, Micros, Union Experience, Union Relations, Cooking
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2013
Bachelor of Science, Hospitality and Tourism Management
Comcast Spotlight July 2014 - Present
Comcast July 2011 - June 2014
Comcast May 2004 - June 2011
Lenos Software March 2002 - July 2003
Ziff Davis January 1999 - February 2001
WorldRes October 1996 - December 1998
Ziff Davis July 1992 - September 1995
Hyatt Hotels January 1986 - June 1992
Skills
Advertising Sales, Digital Media, New Business Development, Sales Management, Online Advertising, Marketing Strategy, Strategic Partnerships, Advertising, Online Marketing, Lead Generation, Account Management, Social Media Marketing, Marketing Communications, Management, Direct Marketing, Media Buying, Digital Marketing, B2B, Media Planning, Marketing, Cold Calling, Social Media, Product Marketing, Email Marketing, Mobile Marketing, SEM, Sponsorship, Integrated Marketing, Digital Strategy, Sales, Marketing Management, Salesforce.com, Radio Advertising, PPC, Direct Mail, Market Planning, Sales Presentations, New Media, Brand Development
Education
Indiana University Bloomington
BA, Telecommunications, Comparative Literature
W by Worth 2013 - Present
Visions West Gallery 2012 - 2012
Hyatt Hotels 1993 - 1996
Skills
Marketing, Sales Management, Marketing Strategy, Customer Service, New Business Development, Business Development, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Account Management, Training, Leadership, Sales, Recruiting, Strategic Planning, Social Media Marketing, Retail, Event Management, Event Planning
Education
Miami University 1988 — 1992
Bachelor of Arts (B.A.), Speech Communication and Rhetoric, Marketing, Organizational Development
Ursuline Academy 1984 — 1988
American Airlines October 1986 - Present
The Travel Connection November 1985 - November 1986
Madison Hotel Group November 1983 - November 1985
Hyatt Hotels July 1981 - November 1983
Bilt-In Wood Products/ Design Vanity/ Wholesale Door & Supply June 1977 - June 1981
Skills
Airlines, Blogging, Commercial Aviation, Flight Safety, Flights, Airports, Flight Planning, Aviation Security, Airport Management, Charter, Civil Aviation, Aircraft, Airline Management, Customer Service, Aviation, Aircraft Maintenance, Airworthiness, Management, Sabre, Program Management, Crew Resource Management, Public Speaking, Tourism
Education
Loyola College in Maryland 1979 — 1981
Master of Business Administration (XMBA), General Sales, Merchandising and Related Marketing Operations
Greenberg Institute 1973 — 1976
Teacher Certificate, Hebraic Studies
Oglethorpe University 1970 — 1973
Bachelor of Arts (B.A.), General Studies, 3.8
Round Table Realty February 2013 - Present
Ivy League Gifts, Inc. June 2012 - Present
Standard Pacific Homes November 2011 - January 2013
Mattamy Homes July 2010 - October 2011
Centex Homes 2004 - 2010
Centex Homes July 2000 - December 2004
Gables Residential 2000 - 2001
Gables Residential 1995 - 2000
Hyatt Hotels 1992 - 1994
Crowne Plaza Ravinia 1989 - 1990
Skills
Training, Management, Hotels, Selling, Residential Homes, Sales, Strategic Planning, Real Estate, Contract Negotiation, New Home Sales, Marketing, Property Management, Relocation, REO, Foreclosures, Sellers, First Time Home Buyers, Short Sales, Single Family Homes, Customer Service, Investment Properties, Team Building, Leadership, New Homes, Luxury, Customer Satisfaction, Investors, Real Estate Transactions, Property, Negotiation, Condos, Real Estate Development, Listings, Referrals, Buyers, Home Staging, Townhomes
Education
Lyndon State College 1984 — 1989
Bachelor of Science, Communications
Sanborn Regional Island 1984 — 1984
High School, General Studies
St. Thomas More 1982 — 1983
General Studies, High School
Food and Health Communications, Inc. June 1993 - Present
Rational USA February 2014 - Present
Johnson and Wales University, Denver January 2014 - January 2015
Williamson Hospitality 2004 - 2005
Nutrio 2004 - 2004
DuPont 1999 - 2000
Princess House 1996 - 1999
Pritikin Longevity Center 1996 - 1998
Hyatt Hotels August 1991 - April 1996
Hyatt Hotels September 1988 - August 1991
Skills
Educational Publishing, Recipe Development, Culinary Art, Food Photography, Cooking, Recipes, Nutrition, Nutrition Education, Food, Menu Development, Food Safety, Culinary Skills, Food Writing, Food & Beverage, Food Service, Nutritional Counseling, Academic Publishing, Restaurants, Recipe Testing, Catering, Pastry, Wellness, Customer Service, Health Education, Hospitality Management, Entrepreneurship, Health Promotion, Corporations, Lifestyle, Resorts, Hospitality, Fine Dining, Blogging, Food Preparation, Publishing, Baking, Food Industry, Chef, Diabetes, Banquets, Restaurant Management, Wine, Newsletters, Public Speaking
Education
Johnson & Wales University 2014 — 2016
Bachelor's Degree, Culinary Art and Food Service Management
The Culinary Institute of America 1980 — 2005
ProChef II Certification, Culinary Arts, High Honors, Perfect Attendance
International Pastry Art and Design 1989 — 1990
Specialty Pastry
Ewald Notter ZuckerDecor Schule 1985 — 1985
Culinary Specialty, Sugar Sculpture
Fachschule Richemont 1985 — 1985
Specialty Study, Master Pastry School
The Culinary Institute of America 1980 — 1982
AOS, Culinary Arts
Dave Wyman Tours
Dave Wyman Tours
Dave Wyman Tours
Hyatt Hotels Corporation August 2012 - January 2015
Hyatt Hotels Corporation March 2010 - August 2012
Classic Residence by Hyatt January 2007 - March 2010
Hyatt Regency Coconut Point Resort and Spa 2005 - 2007
Hyatt Hotels 1987 - 2007
Hyatt Regency Maui Resort and Spa 2000 - 2005
Hyatt Regency Beaver Creek Resort 1998 - 2000
Hyatt Beaver Creek 1998 - 2000
Hyatt Regency Dorado Beach Resort and Country Club 1995 - 1997
Hyatt Regency Aruba Resort and Casino 1992 - 1995
Skills
Food & Beverage, Banquets, Menu Development, Hotels, Hospitality Management, Culinary Skills, Hospitality, Restaurants, Pre-opening, Hospitality Industry, Catering, Fine Dining, Resorts, Cuisine, Restaurant Management, Hotel Management, Recipes, Micros, Food, Cooking, Front Office, Menu Costing, Rooms Division, Sanitation, Pre-opening experience, Chef, MICROS, Property Management..., Convention Services, Opening Hotels, Pastry, Menu Engineering, Wine, Yield Management, Hiring, Revenue Analysis, Culinary Management, Gourmet, Banquet Operations
Education
Manchester Community College 1984 — 1986
Culinary Arts, Hotel Mgt
Trinity College-Hartford 1982 — 1984
South Catholic High School 1978 — 1982
Stanford Children's Health Lucile Packard Children's Hospital Stanford September 2014 - Present
Mission Children's Hospital March 2013 - August 2014
Sutter Children's Center, Sacramento January 2012 - July 2012
George Mark Children's House October 2011 - January 2012
Marin Country Club June 2011 - August 2011
Mill's College Children's School August 2010 - May 2011
Hyatt Regency San Francisco Airport June 2009 - August 2010
Hyatt Hotels February 2004 - August 2010
UCSF Children's Hospital October 2009 - July 2010
Hyatt Regency Newport Beach October 2007 - June 2009
Skills
Child Development, Pediatrics, Assesment, Family Centered Care, Social Emotional Support, Psychological..., Play, Coping, Distraction, Medical Terminology, Human Resources, Hospitality Management, Hotel Management, Employee Relations, Benefits Administration, Labor Relations, HRIS, Timesaver, ADP Payroll, Health and Welfare..., Recruiting
Education
Mills College 2010 — 2012
Masters of Art, Early Childhood Education; Child Life in Hospitals
Sonoma State University 2001 — 2004
BA, Criminal Justice
Ohio State Park Lodges & Conference Centers / Xanterra Parks & Resorts 1993 - Present
Deer Creek Lodge 1991 - 1993
Hyatt Hotels 1990 - 1991
Skills
Event Management, Meeting Planning, Event Planning, Site Selection, Customer Service, Budgeting, Public Speaking, Customer Relations, Hotels, Hospitality Industry, Public Relations, Tourism, Negotiation, Food & Beverage, Word, PowerPoint, Contract Negotiations, Special Events, Sales, Budgets, Management, Leadership, Catering, Hospitality, Hospitality Management, Time Management, Restaurants, Contract Negotiation, Customer Satisfaction, Hotel Management, Resorts, Trade Shows
Education
Mercyhurst University 1986 — 1990
B.A., Hotel Restaurant Managment
Jamestown High School
Hyatt Hotels Corporation June 2014 - Present
Hyatt Hotels April 2006 - May 2014
Panera Bread 2003 - 2006
Jack in the Box 2000 - 2003
America West Airlines 1998 - 1999
Doubletree Hotel 1997 - 1998
Hollywood Video 1995 - 1996
Taco Bell 1992 - 1995
Circuit City 1988 - 1991
LTV Aircraft Products Group 1986 - 1988
Skills
Contract Negotiation, Process Scheduler, Budgets, Contract Management, Project Planning, Strategic Planning, Construction Management, Construction, Negotiation, Team Building
Education
Lamar University 1982 — 1986
BS and AAS, Industrical Technology and Drafting Technology
New York Life Insurance Company May 2014 - Present
Eclaro International August 2012 - May 2014
Hunterdon Tech Support April 2012 - December 2012
New Horizons Computer Learning Centers January 2011 - February 2012
Presbyterian Church April 2008 - August 2011
Hyatt Hotels August 2007 - April 2008
Home and Office Works September 2006 - August 2007
Interfaith Hospitality Network December 2003 - June 2006
CA Technologies June 1989 - April 2003
Skills
Windows Server 2008, Inventory Management, Operating Systems, Administration, Customer Relations, Excel, Microsoft Office, Customer Service, Word, Program Management, Windows, Troubleshooting, Team Leadership, Event Management, Outlook, ITIL, Analysis, Security, Active Directory, Integration, PowerPoint, Cisco Switches, Cisco, Cisco devices, SAN, Windows 7, Windows Server 2003, Network Administration, Quickbooks, Servers, Hardware, XP, Windows Server, Problem Solving, Computer Hardware, System Administration, IT Management, Technical Support, Data Center, Leadership, Windows XP, Microsoft Excel
Education
Indiana University of Pennsylvania 1984 — 1998
BA, Economics
Barrons Mortgage Group, Ltd. January 2015 - Present
Rodan + Fields Dermatologists February 2015 - Present
Greater Charlotte Biz August 2014 - Present
Atlantic Bay Mortgage Group November 2013 - June 2014
Bank of America 2009 - 2013
Hyatt Hotels 2008 - 2009
Nordstrom 2008 - 2009
Capital Mortgage Corporation August 2005 - March 2008
Pittsburgh Hospitality Systems_Paradise Computer Systems January 1995 - May 2005
Pittsburgh Financial Network, Inc 2003 - 2005
Skills
Customer Experience, Loans, Customer Retention, Vendor Relationship..., Entrepreneurship, Relationship Building, FHA, Problem Solving, Team Building, Banking, Team Leadership, Successful Business...
Education
National University 1993 — 1997
Penn State University
NC/SC Licensed Mortgage Banker
License I -145422, Expires 01/2016
NMLS
# 20153 since 03/2008
State of California Department of Real Estate
License # 01144423, Expires 08/2016
Evolution Hospitality April 2014 - Present
Global Experience Specialists, Inc. April 2011 - October 2013
Viad Corp November 2009 - March 2011
GES Exposition Services, Inc November 2001 - November 2009
Hyatt Hotels March 1986 - March 2001
Skills
Workers Compensation, Employee Relations, Labor Relations, Change Management, Employment Law, Contract Negotiation, Strategic Planning, Litigation, Performance Management, Risk Management, Negotiation, Strategy, Leadership, Recruiting, Human Resources, Union, Program Management, Customer Service, Customer Satisfaction, Hiring, Management, Arbitration, Budgets, Insurance, Mergers & Acquisitions, FMLA, Policy, Collective Bargaining, Employee Handbooks, Employee Benefits, Transactional Law, Employee Training, Strategic Partnerships, Communication Skills, Deferred Compensation, Corporate Law, Employee Engagement, Talent Management, Succession Planning, Executive Management, Process Improvement, Personnel Management, Legal Compliance, Analysis, Leadership Development, Conflict Resolution, Union Avoidance, Organizational..., Training, Cross-functional Team...
Education
Southern Illinois University School of Law 1980 — 1983
JD, Law
Lewis University 1976 — 1980
BA, English, Sociology
The Depot Renaissance Minneapolis Hotel September 2012 - Present
Radisson Plaza Hotel Minneapolis April 2000 - April 2005
Hyatt Hotels October 1994 - February 1999
Skills
Meeting Planning, Sales Management, Trade Shows, Cold Calling, Hospitality Industry, Selling, Marketing, Sales, Direct Sales, Account Management, Hospitality Management, Event Management, Hotels, Hospitality, Event Planning, Revenue Analysis, Budgets, Tourism, Food & Beverage, Corporate Events, Hotel Management
Education
Michigan State University 1987 — 1991
Bachelor of Arts (BA), Hotel, Restaurant, and Institutional Management
LIU Post September 2009 - August 2013
LIU Post September 2007 - September 2009
The Business Owner September 1998 - January 2001
British Airways March 1989 - April 1993
HYATT Hotels August 1984 - April 1989
Skills
Communication Skills, Community Outreach, Sales, Event Planning, Public Relations, Student Affairs, Executive Support, Student Recruiting, Customer Service
Education
LIU Post 2013 — 2015
Currently Pursuing Bachelor of Science, Business Administration and Management, General
Queens College 1982 — 1984
Associate's degree, Business Administration and Management, General
Hyatt Lodge at McDonald’s Campus December 2013 - Present
Hyatt October 2012 - December 2013
Hyatt Regency St. Louis at the Arch March 2011 - October 2012
Hyatt Hotels September 2009 - March 2011
Hyatt Regency January 2006 - June 2008
Skills
Hotels, Hotel Management, Front Office, Hospitality Management, Rooms Division, Hospitality Industry, Pre-opening, Hospitality, Food & Beverage, Restaurants, Resorts, Revenue Analysis, Micros, Catering, Restaurant Management, Tourism, Hotel Booking, Banquets, Yield Management, Food, Property Management..., OnQ, Customer Satisfaction, Forecasting, Customer Service, Meeting Planning, Pre-opening experience, Convention Services, Guest Service Management, Banquet Operations, Training, Fine Dining, Opera
Education
Marquette University 1999 — 2003
Bachelor of Fine Arts (BFA), Writing Intensive English
Marinette Catholic Central 1996 — 1999
Ohio Farm Bureau Federation July 2007 - Present
Everybody Needs a Rita February 2014 - Present
Peace and Good Things October 2013 - Present
Ohio Newspaper Services June 2003 - July 2007
Hyatt Hotels June 1999 - June 2003
Hyatt Regency Columbus 2000 - 2003
Skills
Event Planning, Social Media, Public Relations, Marketing Communications, AP Style, Graphic Design, Marketing, Nonprofits, Community Outreach, SEO, Brand Management, Small Business, Microsoft Excel, SEO copywriting, Blogging, Web Design
Education
Miami University 1995 — 1999
Bachelor of Science (B.S.), General Business & MIS
Marilyn Monroe Spas June 2012 - Present
Marilyn Monroe Spas June 2012 - Present
Tareta Group International LLC. 2011 - Present
PetSmart Corporation 2010 - 2011
Hyatt Hotels 2001 - 2010
Fairmont Hotels and Resorts 1998 - 2001
Fairmont Hotels and Resorts 1992 - 2001
Lethbridge College 1996 - 1998
Fairmont Hotels and Resorts 1991 - 1992
Skills
International Business..., Product and Service..., Business Model Design, Profit and Loss..., Creative Concept..., Design Direction, Sustainability Strategy, Executive Leadership, Goal Setting, Hospitality, Retail, Training, Outstanding Customer..., Troubleshooting, Problem Resolution, Product Innovation, Service Innovation, Pioneering, Architecting, Spearheading, Visionary Success, Brand Stewardship, Budgetary Management, Revenue Generation, Problem Solving, Leadership, Customer Service, Sustainability, Pre-opening, Hospitality Industry, Product Development, Hotels, Business Innovation, Budgets, Resorts, Hospitality Management, Spa, Skin Care, Strategy, Luxury, Business Design, Sales, Hotel Management, Brand Development, Customer Satisfaction, Marketing, Leisure, Yield Management, Revenue Analysis, Food & Beverage
Education
Lethbridge Community College 1986 — 1988
Recreation Management Diploma
Sears Holdings Corporation December 2010 - Present
Sears Holdings Management Corporation March 2008 - December 2010
PepsiAmericas October 2005 - February 2008
ACCO Brands 2004 - 2005
Hyatt Hotels 2002 - 2004
Education
Johnson University 1993 — 1997
GSR Meeting and Event Management May 2006 - Present
Consumer Electronics Association July 1999 - May 2006
Smith, Bucklin & Associates 1997 - 1999
Hyatt Hotels January 1996 - December 1996
Skills
Budgets
Education
Michigan State University 1991 — 1995
Business Administration, School of Hospitality Business
Park Hyatt Beaver Creek Resort & Spa December 2014 - Present
Jani Holdings LLC 2012 - Present
Raval Foods 2011 - 2012
Raval Investment Group GA, LLC October 2009 - 2011
Marco Island Marriott Resort Spa & Golf Club 2007 - 2009
Hyatt Hotels 2001 - 2007
Skills
Hospitality, Hotels, Hospitality Management, Catering, Restaurants, Hospitality Industry, Hotel Management, Restaurant Management, Menu Development, Food & Beverage, Revenue Analysis, Front Office, Banquets, Event Planning, Food, Event Management, Culinary Skills, Tourism, Resorts, Corporate Events, Food Service, Meeting Planning
Education
Johnson and Wales University 2003 — 2007
BS, Hotel & Restaurant Management
George Walton High School 2000 — 2003
The Standard Hotels May 2014 - Present
The Standard, High Line December 2011 - May 2014
Cipriani - Mr. C Beverly Hills December 2010 - November 2011
The Standard, Downtown LA June 2008 - December 2010
The Standard, Downtown LA June 2007 - June 2008
Johnson & Wales University August 2004 - June 2007
CVS Caremark Corporation October 2004 - May 2005
Hyatt Hotels June 2004 - August 2004
Hyatt Hotels June 2003 - August 2003
Hyatt Hotels May 2002 - August 2002
Skills
Hotels, Hospitality, Front Office, Hospitality Management, Revenue Analysis, Hospitality Industry, Hotel Management, Customer Service, Property Management..., Budgets, Micros, Department..., Team Leadership, Public Speaking, Strategic Planning, Change Management, Pre-opening, Food & Beverage, Yield Management, Resorts, Leadership, Rooms Division, Forecasting, Management, Catering, Tourism, Opening Hotels, Hotel Booking, Opera, Banquets, Meeting Planning, Lodging, Revenue Forecasting, MICROS
Education
Johnson & Wales University
MBA, Global Business Leadership, with a concentration in Organizational Leadership
Johnson & Wales University
B.S. Hospitality Management, Concentrations in Leadership Studies, Rooms Division Management, and Casino & Gaming Operations
Johnson & Wales University
A.S. Hotel Management
MaKo December 2009 - Present
Hyatt Hotels April 2004 - October 2008
Video/Music Art Shows, NY December 2004 - March 2006
Sky Light Opera Theater November 2003 - November 2003
Safronia Ivory March 2003 - June 2003
Vox Vodka April 2003 - April 2003
Sky Light Opera Theater February 2003 - March 2003
Sky Light Opera Theater January 2003 - January 2003
Sky Light Opera Theater November 2002 - December 2002
Pepsi Twist September 2002 - September 2002
Education
David Sulakauri (Artist/Painter) 2003 — 2003
Internship, Drawing/Painting
Giorgio Armani Italy-Milan 2002 — 2002
Internship, Design
Milwaukee Institute of Art & Design 2002 — 2002
none, Figure Sketching
International Academy Of Design and Technology, Chicago IL. 1998 — 2002
Bachelors inFine Arts, Studied Fashion Design
Maritz Travel Company September 2014 - Present
Park Hyatt Beaver Creek Resort and Spa February 2005 - September 2014
Hyatt Hotels 1998 - August 2014
The Lodge at Vail 2002 - 2005
Skills
Hotels, Resorts, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Meeting Planning, Hotel Management, Convention Services, Food & Beverage, Tourism, Yield Management, Pre-opening, Front Office, Banquets, Corporate Events, Catering, Hotel Booking, Incentives
Education
Miami University 1994 — 1998
Bachelor's Degree, Communications with an Emphasis in International Studies
Miami University 1994 — 1998
Bachelor of Arts (B.A.), Communications with an Emphasis in International Studies
Al J Schneider Company January 2007 - Present
Industrial Services of America, Inc. July 2013 - Present
Colonial Williamsburg Foundation July 2003 - January 2007
Colonial Williamsburg Foundation December 1996 - July 2003
Capital Hotel Group January 1995 - December 1996
Capital Hotel Group August 1991 - January 1995
Hyatt Regency Crowne Center (Kansas City) September 1987 - May 1991
Hyatt Hotels 1980 - 1991
Hyatt Regency Austin August 1984 - September 1987
Hyatt Regency Dallas March 1982 - August 1984
Skills
Hotels, Hospitality, Hotel Management, Managerial Finance, Resorts, Revenue Forecasting, Hospitality Management, Strategic Planning, Revenue Analysis, Property Management..., Food & Beverage, Opening Hotels, Accounting, Micros, Income Statement, Budgets, Yield Management, Hospitality Industry, Restaurants, Financial Management, Business Strategy, Business Intelligence, Change Management, Pre-opening, Catering, Front Office, Cost Control, Lodging, Business Development, Tax Credit Financing, New Markets Tax Credits, Historic Rehabilitation..., WiFi, Data Integration, 401k, Benefits Management, Commercial Real Estate, Hospitality Finance, Hotel Asset Management, Capital Budgeting, IT Capital Planning, Strategic Partnerships, IT Strategy, IT Service Management, IT Outsourcing, USALI, Leading Change, Uniform System of..., Labor Management, Forecasting
Education
James Madison University 1976 — 1980
BS, Hotels, Bus Admn, Computer Science, Bus Educ and Ofc Admin
Boys & Girls Clubs of Columbus February 2015 - Present
Columbus College of Art & Design October 2012 - January 2015
Northern Kentucky University December 2010 - October 2012
Northern Kentucky University August 2009 - November 2010
Hyatt Hotels July 2006 - August 2009
Skills
Fundraising, Event Planning, Volunteer Management, Research, Grants, Grant Writing, Higher Education, Public Speaking, Program Development, Nonprofits, Community Outreach, Philanthropy, Annual Giving, Stewardship
Education
Northern Kentucky University 2010 — 2012
Masters of Public Administration, Non-Profit Management
Miami University 2002 — 2006
BS, International Business Management
Connections Education January 2015 - Present
Connections Education (A Pearson Company) July 2013 - Present
Connections Academy July 2011 - July 2013
Connections Academy June 2010 - July 2011
Wolters Kluwer Health March 2006 - March 2009
Wolters Kluwer Health January 2003 - February 2006
Wolters Kluwer April 2001 - January 2003
Chimes, Inc. 2000 - 2000
Hyatt Hotels 1998 - 2000
Skills
Employee Relations, Performance Management, Human Resources, Talent Management, Change Management, Employee Benefits, Public Speaking, Personnel Management, Training, Recruiting, Leadership Development, Talent Acquisition, Deferred Compensation, Leadership, Management, Strategy, Conflict Resolution, Call Centers, Employee Engagement, Organizational...
Education
Morgan State University
B.S., Business Management
Piscataway High School
HYATT Hotels April 2014 - Present
Patina Restaurant Group March 2012 - Present
Magnolia Bakery March 2011 - September 2011
Patina Restaurant Group July 2001 - February 2011
Skills
Restaurants, Menu Development, Catering, Training, Purchasing, Management, Restaurant Management, Food, Culinary Skills, Banquets, Food Service, Hospitality Management, Hospitality, Food, Cooking, Sanitation, Multi-unit, Inventory Management, Food Industry, Food Quality, Customer Service, Accounting, Serve Safe Certified, New Restaurant Openings, Food Safety, ServSafe, Menu Costing, Recipes, Food Cost Management, Culinary Management, P, F, Wine
Education
Johnson and Wales University 1997 — 2001
Bachelor's degree, Hospitality Administration/Management
Fontbonne Hall Academy 1993 — 1997
Accident Fund Insurance Company of America September 2014 - Present
Accident Fund Insurance Company of America August 2008 - September 2014
Farm Bureau Insurance of Michigan 1995 - 2008
Hyatt Hotels 1992 - 1995
Skills
Insurance, Workers Compensation, Budgets, Management, Property & Casualty..., Commercial Insurance, Negotiation, Casualty, Customer Service, Liability, General Insurance, Marketing, Strategic Planning, Team Building, Event Planning, Legal Liability, Social Media, Public Relations, Advertising, Sales, Commercial Lines, Training, Account Management, Leadership, Small Business, Umbrella Insurance, New Business Development, Professional Liability, Time Management, Marketing Strategy, Team Leadership, Claims Management, Employment Practices..., Claim Investigation, Underwriting, Public Speaking, Strategy
Education
Michigan State University 1988 — 1993
BS, Hospitality School of Business, Marketing
University of Phoenix 2010 — 2013
Master of Business Administration, MBA
Radiant Hospitality 2012 - Present
CanDu Hospitality Consulting 2009 - 2012
Susan Cantor Hospitality Consulting 2006 - 2008
Jackrabbit 1996 - 2005
Share Our Strength: Taste of the Nation, Seattle 1991 - 2005
Cantor•Cassidy Service Industry Consulting 1981 - 2001
Benchmark Hospitality International 1985 - 1995
Hyatt Hotels 1979 - 1981
Hyatt Hotels 1979 - 1981
Skills
Hospitality, Restaurants, Training, Catering, Food & Beverage, Leadership Development, Hotels, Leadership, Event Management, Event Planning, Culinary Skills, Coaching, Hospitality Industry, Resorts, Restaurant Management, Team Building, Customer Service, Food, Food Service, Sales, Pre-opening, Hospitality Management, Menu Development, Banquets, Social Networking, Human Resources, Recipes, Time Management, Fine Dining, Wine, Hotel Management, Restaurant Openings, Entrepreneurship, Hiring, Corporate Events, Hotel Openings, Coaching Staff, Culture Development, Culture Change, Team Building..., Faciltation, Small Business, Executive Coaching, Meeting Planning, Cuisine, Personal Development, Curriculum Design, Employee Engagement, Orientation Programs
Education
Michigan State University 1973 — 1978
Business, Hotel, Restaurant and Institutional Management
Michigan State University 1973 — 1978
Bachelor's degree (Hotel and Restaurant Management), Hotel, Motel, and Restaurant Management
Bingemans 1994 - Present
Hyatt Hotels 1990 - 1994
Hyatt Regency Atlanta 1990 - 1994
Skills
Event Management, Banquets, Hospitality, Corporate Events, Food & Beverage, Marketing Communications, Employee Relations, Strategic Planning, Team Building, Event Planning, Marketing Strategy, Hospitality Industry, Fundraising, Management, Customer Service, Budgets, Social Media Marketing, Marketing, Nonprofits, Food, Restaurants, Hospitality Management, Hotels, Public Relations, Sales, Microsoft Office, Public Speaking, Revenue Analysis, Advertising, Sponsorship, Social Media, Social Networking, Meeting Planning, Trade Shows, Sales Management, Online Advertising, Business Strategy, Recruiting, New Business Development, Payroll, Business Development, Catering, Entrepreneurship, Tourism, Contract Negotiation, Negotiation, Leadership, Menu Development, Online Marketing, Onboarding
Education
Michigan State University
A and H Insurance, Inc. 2008 - Present
Berry-Hinckley Industries 2004 - 2008
The Ritz-Carlton Hotel Company LLC 2001 - 2004
Hyatt Hotels 1999 - 2001
Education
Isenberg School of Management, UMass Amherst 1994 — 1998
Oshkosh Corporation December 2003 - Present
McNeilus Trk and MFG November 1999 - December 2003
Embassy Suites Hotels August 1989 - November 1999
Crown Plaza Resorts (Hilton Head Island) 1997 - 1998
Hyatt Hotels January 1987 - August 1989
Skills
Account Management, Contract Negotiation, Forecasting, Operations Management, New Business Development, Sales Management, Sales Operations, Team Building, Strategic Planning, Sales, Pricing, Selling, Customer Service, Management, Negotiation, Sales Process, P
Education
The University of Akron 1986 — 1987
BA, Marketing, Public Relations
Kent State University 1983 — 1986
Finance, Marketing
Starwood Hotels & Resorts Worldwide, Inc. October 2014 - Present
The Westin Michigan Avenue April 2013 - October 2014
Starwood Hotels & Resorts May 2006 - April 2013
Chateau on the Lake Resort, Spa & Convention Center May 2002 - May 2006
Hyatt Hotels May 1999 - May 2002
Skills
Contract Negotiations, Customer Experience, Technology, Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Resorts, Food & Beverage, Yield Management, Meeting Planning, Tourism, Pre-opening, Catering, Front Office, Convention Services, Hotel Booking, Business Travel, Rooms Division, Banquets, Restaurants, Training, Sales, Opening Hotels, Travel Management, OnQ, Micros, Lodging, Property Management..., Guest Service Management, Concierge Services, Leisure, Delphi, Revenue Forecasting, Opera, Incentives, Corporate Events, Menu Development, Fine Dining, Leisure Travel, Online Travel, Incentive Travel, Restaurant Management, Wedding Planning, Luxury, Marketing, Spa, Wine
Education
Missouri State University 1995 — 1999
BS, Hospitality and Restaurant Administration
Hutchinson Consulting July 2013 - Present
Burke Williams Day Spas, Inc. January 2011 - September 2013
Hutchinson Consulting January 2007 - January 2010
The Ritz-Carlton Hotel Company 1993 - 2006
Resort at Squaw Creek by Benchmark Hospitality 1989 - 1993
Pebble Beach Company 1987 - 1989
Hyatt Hotels 1983 - 1987
Education
Monterey Peninsula College 1983 — 1986
Monterey High School 1980 — 1983
ITA Group, Inc. October 2015 - Present
The AVALA Marketing Group October 2009 - Present
Marketing Innovators December 2008 - October 2009
The Motivation Shop January 2004 - November 2008
Cypress Incentives May 1997 - August 2003
ITAGroup 1987 - 1997
HYATT Hotels 1982 - 1987
Skills
B2B, CRM, Lead Generation, Strategy, New Business Development, Marketing, Marketing Strategy, Management, Leadership, Sales, Business Development, Direct Marketing, Digital Strategy, Account Management, Project Management, Marketing Management, Customer Acquisition, Key Account Development, Multi-channel Marketing, Selling, Team Leadership, Sponsorship Marketing
Education
Johnson and Wales University 1978 — 1982
BA, Hospitality Management
Iona Prep
The Hotel Minneapolis - Autograph Collection / HEI Hotels & Resorts January 2013 - Present
Marriott Detroit Metro Airport Hotel - HEI Hotels & Resorts July 2008 - December 2012
Battle Creek McCamly Plaza Hotel April 2007 - June 2008
HYATT Hotels September 2005 - April 2007
Greater Cleveland CVB January 2005 - September 2005
Marriott International August 2002 - January 2005
General Hotels Corporation July 1997 - August 2002
Coca-Cola Enterprises February 1993 - June 1997
Skills
Account Management, Hotels, Sales, Marketing, Direct Sales, Hospitality, Tourism, Revenue Analysis, Trade Shows, Hospitality Industry, Hotel Management, Yield Management, Hospitality Management, Resorts, Event Management, Meeting Planning, Front Office, Pre-opening, Sales Management, Customer Satisfaction, Food & Beverage, Event Planning
Education
Western Michigan University 1987 — 1991
Marketing
Jackson Community College 1986 — 1987
Hilton Worldwide June 2015 - Present
Conrad Chicago January 2013 - Present
Conrad Chicago September 2011 - January 2013
Conrad Chicago August 2008 - September 2011
Conrad Chicago August 2006 - July 2008
Hyatt Hotels March 2004 - August 2006
Skills
Event Planning, Hospitality, Catering, Event Management, Menu Development, Special Events, Hospitality Management, Food & Beverage, Customer Service, Corporate Events, Social Events, Hotels, Forecasting, Catering Sales, Management, Hospitality Industry, Hotel Management, Revenue Analysis, Banquets
Education
Michigan State University 1998 — 2002
Bachelor's Degree in Arts and Sciences, Communications of Arts and Sciences
LPL Financial July 2013 - Present
The Ohio State University November 2011 - March 2013
VALIC March 2006 - October 2011
SunAmerica 2004 - 2006
Amgen February 2000 - March 2004
Smithkline Beecham / Express Scripts 1995 - 2000
County Seat Stores 1994 - 1995
Hyatt Hotels 1989 - 1994
Skills
Deferred Compensation, Talent Management, Talent Acquisition, Succession Planning, Workforce Planning, Employee Relations, Onboarding, Applicant Tracking..., Employee Benefits, Leadership Development, Performance Management, Employee Engagement, Recruiting, HRIS, Executive Coaching, Hiring, Benefits Administration, Management, Human Resources, Strategic Planning, College Recruiting, Training, Leadership, Organizational Design, Strategic HR, Performance Appraisal, HR Policies, PeopleSoft, Labor Relations, Coaching, Personnel Management, Organizational..., Change Management, New Hire Orientations, Policy, Mergers & Acquisitions, Organizational..., HR Consulting, Employment Law, Interviews
Education
Miami University 1987 — 1989
Masters of Science, Communication
South Dakota State University 1983 — 1987
Bachelors of Arts, Journalism
Press Ganey Associates February 2013 - Present
Loyola University Medical Center October 2006 - February 2013
Sts Mary and Elizabeth Medical Center October 2001 - November 2006
Fellows Staffing August 2000 - October 2001
Hyatt Hotels April 1988 - July 2000
Education
Olivet Nazarene University
MBA
Loyola University Chicago 1988 — 1992
BA, English, minor Philosophy
Janssen, Pharmaceutical Companies of Johnson and Johnson March 2013 - Present
Quintiles November 2012 - March 2013
sanofi-aventis May 2010 - November 2012
Pfizer Pharmaceuticals April 1998 - April 2009
Hyatt Hotels December 1992 - April 1998
Skills
Management, Pharmaceutical Industry, Healthcare, Urology, Endocrinology, Cardiology, Neurology, Pharmaceutical Sales, Rheumatology, Hospital Sales, Diabetes, Sales, Managed Care, Product Launch, Sales Effectiveness
Education
New Mexico State University 1987 — 1992
BS, Hospitality and Tourism
RMC Resort Management Hilton Head Accommodations Resort Source 1989 - Present
Hyatt Hotels 1987 - 1989
Skills
Hotels, Leisure, Luxury, Real Estate Development, Small Business, Revenue Analysis, Start-ups, Marketing Strategy, Entrepreneurship, Social Media Marketing, Hospitality Management, Online Advertising, Real Estate, Management, Leadership, Market Planning, Marketing, Negotiation, Budgets, Marketing Communications, Contract Negotiation, Investments, Strategic Planning, Training, Customer Service, New Business Development, Sales Management, Sales, Team Building, Property, Event Management, E-commerce, Online Marketing, Business Development, Public Relations, Resorts, Hospitality, Business Strategy
Education
University of Massachusetts at Amherst - Isenberg School of Management 1984 — 1988
Equinox 2010 - Present
Frontier Communications 2009 - 2010
Wyndham Worldwide 2006 - 2009
Starwood Hotels & Resorts Worldwide, Inc. 1998 - 2006
Hyatt Hotels 1988 - 1998
Skills
Human Resources, Employee Relations, Talent Management, Hotels, Talent Acquisition, Onboarding, Succession Planning, Hospitality, Strategic Planning, Leadership, Recruiting, Employee Engagement, Performance Management, Deferred Compensation, Leadership Development, Change Management, Training, Team Building, Organizational..., Mergers & Acquisitions, Strategy, HRIS, Personnel Management, Labor Relations, Organizational..., Employee Benefits, Benefits Administration, Organizational Design, HR Policies, Workforce Planning, Applicant Tracking..., Employment Law, Executive Search, Hiring, Executive Coaching
Education
Niagara University 1986 — 1990
B.S.
Pyramid Hotel Group 2005 - Present
Reynolds, Inc. September 2002 - September 2004
Hyatt Fisherman's Wharf May 1996 - June 1998
Hyatt Hotels Corporation April 1995 - May 1996
Hyatt Hotels Corporation June 1993 - April 1995
Hyatt Hotels June 1991 - May 1993
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Pre-opening, Hospitality, Food & Beverage, Front Office, Customer Service, Yield Management
Education
Marquette University 1986 — 1990
Bachelor of Science, English Journalism/Business
Marquette University 1986 — 1990
BS, English Journalism
American Express October 2015 - Present
Standard Register January 2013 - September 2015
Aerotek August 2010 - December 2012
Hyatt Hotels November 2008 - July 2010
Skills
Networking, Building Relationships, Personality
Education
Johnson and Wales University
Bachelor of Science, Hospitality Administration/Management
Marriott Vancouver Airport Hotel June 2015 - Present
Marriott Vancouver Airport Hotel June 2013 - June 2015
Delta Hotels February 2008 - June 2013
Delta Hotels August 2007 - February 2008
Hyatt Hotels August 2006 - August 2007
Delta Hotels April 2005 - July 2006
Fairmont Hotels and Resorts 2003 - 2004
Skills
Hospitality Industry, Revenue Management, Hospitality Management, Revenue Analysis, Catering, Account Management, Marketing, Sales, Hospitality, Tourism, Negotiation, Hotels, Resorts, Food & Beverage, Restaurants, Trade Shows, Customer Service, Convention Services, Hotel Management, Front Office, Rooms Division, Meeting Planning, Hotel Booking, Business Travel, Banquets, Pre-opening
Education
Northern Alberta Institute of Technology 2003 — 2004
Diploma, Hospitality Management
Beaumont 1995 — 2000
HYATT Hotels August 2015 - Present
W Atlanta Buckhead September 2013 - August 2015
Interstate Hotels & Resorts August 2012 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2011 - August 2012
Allstate July 2008 - January 2011
Skills
Customer Service, Customer Satisfaction, Team Leadership, Six Sigma, Committee Management, Sales Support, Sales Process, Marketing Communications, Hotel Contract..., Corporate Hospitality, Training Skills, Hospitality Industry, Hospitality, Revenue Analysis, Delphi, Hospitality Management, Sales Operations, Contract Negotiation, Committees, Sales, Hotels, Training, Trade Shows, Meeting Planning, Food, Event Planning, Hotel Management, Front Office, Yield Management, Hotel Booking, Guest Service Management, Food
Education
Kennesaw State University - Michael J. Coles College of Business 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
ARCD Consulting January 2014 - Present
HSMAI Minnesota Chapter March 2011 - December 2013
Orbitz Worldwide December 2006 - December 2013
Orbitz June 2004 - December 2006
Reed Business Information 1993 - 2004
Hilton Chicago January 1993 - November 1993
HYATT Hotels May 1990 - November 1992
Skills
Strategic Partnerships, Revenue Analysis, CRM, Marketing Strategy, Hospitality, E-commerce, Marketing, Management, Online Travel, Yield Management, Business Development, Strategy, Sales, Online Advertising, Leadership, Hotels, Hotel Booking, Tourism, Integrated Marketing, Account Management, Online Marketing, Competitive Analysis, Market Planning, Sales Management, Social Media Marketing, Contract Negotiation, Cross-functional Team..., Sales Operations, Advertising, Training, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Customer Service, Food & Beverage, Salesforce.com, Pre-opening, Entrepreneurship, ACT CRM, Digital Media, Mobile Devices, Mobile Internet, Internet Business..., SaaS
Education
Iowa State University
Bachelor of Science, Hotel & Restaurant Management
St Charles High Shool
Food & Beverage Associates July 2012 - Present
Flik International 2008 - September 2010
ARAMARK March 1999 - January 2007
ARAMARK 2002 - 2003
Hyatt Hotels 1988 - 1998
Skills
Menu Development, Culinary Skills, Catering, Recipes, Banquets, Fine Dining, Food Service, Sanitation, Food & Beverage, Cooking, Cuisine, Restaurants, Food Safety, Food, Restaurant Management, Food Preparation, Hospitality, Pre-opening, Food Industry, Food Quality, Chef, Culinary Management, Gourmet, HACCP, Hospitality Industry
Education
East Brunswick High School 1976 — 1979
Middlesex County College
RE/MAX September 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
Clinique September 2015 - September 2015
TravelClick January 2015 - June 2015
HYATT Hotels December 2014 - January 2015
Hyatt Hotels Corporation June 2014 - December 2014
NYU Stern School of Business January 2013 - December 2014
New York University January 2014 - May 2014
Mandarin Oriental Hotel Group September 2013 - December 2013
Millenium Hotels and Resorts May 2013 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Event Planning, Event Management, Leadership, Facebook
Education
New York University 2012 — 2016
Bachelor of Science (BS), Hospitality Administration/Management
Foreign and Commonwealth Office July 2015 - Present
Gastronomy Market August 2014 - Present
Foreign and Commonwealth Office October 2014 - May 2015
MOM's Organic Market November 2011 - March 2013
Whole Foods Market September 2007 - October 2011
Bentley's Fresh Market March 2007 - June 2007
Balducci's June 2000 - March 2007
Hyatt Hotels November 1998 - June 2000
Hyatt Hotels June 1997 - November 1998
Hampton Inn & Suites by HILTON 1995 - 1997
Skills
Retail, Team Building, Training, Forecasting, Sales, Time Management, Customer Service, Merchandising, Inventory Management, Coaching, Food, P&L, Budgets, Restaurants, Microsoft Office, Operations Management, Human Resources, Team Leadership, Purchasing, P&L Management, Hiring, Logistics, Income Statement, Microsoft Excel, Food Service, Customer Relations, Labor Control, HACCP, Food Quality, Sanitation, Food Service Management, Operating Budgets, Budgeting, Employee Relations, Scheduling, Problem Solving, Public Speaking, Supervisory Skills, Hospitality, Food & Beverage, Food Safety, Private Label, Mentoring, Career Development..., English, Business English, Leadership, SQF
Education
North Carolina Wesleyan College 1993 — 1997
Bachelor's Degree, Food Service and Hotel Management, 3.25
Nueva Lengua Spanish School 2013 — 2015
Spanish Language
Saint Ignatius High School December 2014 - Present
Marble Institute of America October 2010 - November 2014
Marble Institute of America April 2008 - October 2010
Marble Institute of America October 2005 - April 2008
Destination Hotels and Resorts January 2004 - September 2005
Hyatt Hotels October 2003 - December 2003
Destination Hotels and Resorts September 2001 - October 2003
IMG May 2000 - September 2000
Skills
Marketing, Social Media, Sales, Microsoft Office, Editing, Microsoft Excel, Market Planning, Pricing, Proposal Writing, Customer Service, Microsoft Word, Negotiation, Purchasing, Press Releases, Contract Negotiation, Advertising, Leadership, Public Relations, Fundraising, Strategic Planning, Management
Education
Miami University 1996 — 2001
B.S. Health & Sport Studies, Marketing, Sport Organization
St. Ignatius High School 1992 — 1996
HYATT Hotels April 2014 - Present
My Dentist December 2012 - January 2014
Nextep April 2010 - July 2012
Sonic Drive-In November 2005 - April 2009
Premier Communications March 2005 - November 2005
Skills
Payroll, Human Resources, Employee Relations, HR Policies, Microsoft Excel, FMLA, ADP Payroll, Interviews, Customer Service, Microsoft Word, Workers Compensation, Microsoft Office, PowerPoint, Accounting, Benefits Administration, Accounts Payable, Data Entry, Invoicing, Accounts Receivable, Compensation, Outlook, PEO, Employee Benefits, Hiring, Kronos, Payroll Taxes, Employee Handbooks, Job Descriptions, Administration, Great Plains Software, Peachtree, Account Reconciliation, Bookkeeping, General Ledger, Administrative..., Office Administration, Payroll Services, Multi-state Payroll..., Lotus Notes, E-Verify, Employee Training, Garnishments
Education
Mid-America Christian University 2010 — 2015
Bachelors, Accounting
hyatt hotels April 2008 - Present
Skills
Hospitality Management, Hospitality, Banquets, Hospitality Industry, Hotels, Catering, Restaurants, Menu Development, Food, Special occasion /..., Hotel Management
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2003 — 2004
Associates in culinary arts/ managent, Culinary arts, 4.0
QVC August 2015 - Present
SAP June 2014 - May 2015
DuPont March 2012 - May 2014
NBCUniversal, Inc. (Comcast) February 2011 - March 2012
Comcast January 2001 - February 2011
GE September 1998 - January 2001
Hyatt Hotels September 1996 - January 1998
Caesars Entertainment Corporation March 1994 - September 1996
Education
University of Pennsylvania 1999 — 2004
M.S.
Lynchburg College 1987 — 1991
B.A.
Archmere Academy 1984 — 1987
Amber Events March 2015 - Present
Hyatt Hotels May 2007 - May 2014
Four Points By Sheraton FL January 2004 - April 2007
Sheraton Meadowland East Rutherford NJ February 2003 - November 2004
Radisson Martinique on Broadway May 1999 - November 2001
Holiday Inn Suffern NY January 1999 - November 2001
Holiday Inn and Conference Center 1997 - 1998
Skills
Hospitality Management, Rooms Division, Hotel Reservations, Sales Support, Operations Management, Account Management, Front Office, Hiring, Customer Service, Inventory Management, Forecasting, Revenue Management, Hotel Management, Guest Service, Guest Satisfaction, Hospitality Industry, Hotels, Budgeting, Revenue Analysis, Customer Satisfaction, Hotel Booking, Pre-opening, Food & Beverage, Hospitality, Sales Operations, Micros, Property Management..., Yield Management, Banquets, Guest Service Management, OnQ, Opening Hotels, Resorts, Convention Services, Catering, Lodging, MICROS
Education
Kennesaw State University 2011 — 2014
Master of Arts - Second Language and culture, Cross-disciplinary Perspectives and Communication, 3.45
University of Cadiz Spain
Study Abroad, Cultural Studies/Critical Theory and Analysis, A
CESMA Madrid 1993 — 1998
Bachelor, Hospitality Management
Hyatt Hotels Corporation December 2010 - Present
Hyatt Hotels Corporation January 2008 - December 2010
Hyatt Hotels October 2007 - March 2008
Skills
Hospitality Management, Training, Hospitality Industry, Hotel Management, Recruiting, Hospitality, Hotels, Leadership, Resorts, Revenue Analysis, Time Management, Pre-opening, Rooms Division, Opening Hotels, Food & Beverage, Micros, Property Management..., Meeting Planning, Catering, Front Office, Banquets, Restaurants, Yield Management, OnQ, Opera, Convention Services, Restaurant Management, Mindfulness Meditation, Mindfulness
Education
Oklahoma State University 2000 — 2006
Master of Science, Hospitality Administration
Loyola Marymount University
Yoga Teacher Training/Yoga Therapy
Hilton Charlotte Center City November 2004 - Present
Hilton Hotels - Hilton Washington, DC October 2003 - November 2004
Hyatt Hotels 2000 - 2003
Hyatt Hotels and Resorts 1999 - 2003
Skills
Hospitality Industry, Hospitality, Hotels, Hospitality Management, Employee Relations, Human Resources, Resorts, Sales, Hotel Management, Employee Engagement, Employee Training, Hiring, Recruiting, Customer Service, Training, Meeting Planning
Education
James Madison University 1994 — 1998
BBA, Business Management
James Madison University 1994 — 1998
Business Management
Manchester High School 1990 — 1994
ALD Consulting February 2009 - Present
California Beverage Technologies March 2007 - February 2009
Hyatt Hotels August 2006 - March 2007
Rocky Mountain Perk and Pub March 2004 - August 2006
United States Marine Corps October 1996 - October 2004
Diedrich Coffee 2002 - 2004
Kinko's January 1993 - January 2001
Watson's Tabor Center 1986 - 1992
Education
Metropolitan State University of Denver 1987 — 1990
The Gettys Group February 2013 - Present
Hyatt Hotels July 2007 - February 2013
JPMorgan Chase February 2006 - May 2007
Leftwitch Investments LLC March 2004 - March 2006
Arlington Hospitality November 2002 - March 2004
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotels, Restaurants, Budgets, Process Scheduler, Purchasing, Meeting Planning, Cost Control, Food & Beverage, Front Office, Sales, Strategic Planning, Resorts
Education
The Ohio State University 1995 — 2000
Bachelor of Science, Hospitality Management
Kent State University 1993 — 1995
Elite Hospitality Group, Inc. May 1996 - Present
Eagles Landing Country Club and Inn November 1991 - May 1996
Interstate Hotels & Resorts May 1989 - October 1991
Hyatt Hotels November 1986 - April 1989
Fairmont Hotels and Resorts May 1984 - October 1986
Hilton Hotels & Resorts July 1982 - May 1984
Caesars Palace June 1981 - August 1982
Skills
Executive Management, Human Resources, Property Management, Food & Beverage, Property, Hotels, Resorts, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Pre-opening, Restaurants, Catering, Banquets, Tourism, Front Office, Restaurant Management, Menu Development, Meeting Planning, Fine Dining, Culinary Skills, Event Management, Rooms Division, Budgets, Profit, Food, Cost Control, Micros, Wine, Opera, Lodging, Hotel Booking, Luxury, Opening Hotels, Property Management..., Recipes, Guest Service Management, Customer Satisfaction, OnQ, Yield Management, Leisure, Spa, Pre-opening experience, Corporate Events, Cooking, Menu Engineering, Convention Services, Menu Costing
Education
University of Nevada-Las Vegas 1981 — 1983
B.S., Hotel Administration
Miami Dade College 1979 — 1981
A.S. Degree, Hotel Management
Bausch + Lomb November 2013 - Present
Bausch + Lomb April 2011 - November 2013
diaDexus January 2006 - September 2006
diaDexus February 2005 - January 2006
Pfizer Pharmaceuticals May 2003 - February 2005
Pfizer Pharmaceuticals April 2001 - May 2003
Hyatt Hotels June 1999 - April 2001
Skills
Leadership, Neurology, Sales, Sales Operations, Sales Management, Selling, Coaching, Strategic Planning, CRM, Training, Healthcare, Business Planning, Hospitals, Selling Skills, Customer Service, Public Speaking
Education
James Madison University 1995 — 1999
Kokua Hospitality, LLC December 2013 - Present
Maryland Hotel & Lodging Association January 2014 - Present
Kokua Hospitality, LLC December 2012 - Present
Loews Hotels 2003 - December 2012
Destination Hotels and Resorts 1995 - August 2003
Hyatt Hotels June 1987 - 1995
Skills
Hospitality, Hotels, Customer Service, Strategic Planning, Operations Management, Hospitality Industry, Guest Satisfaction, Competitive Analysis, Public Speaking, Customer Satisfaction, Leadership, Nonprofits, Pre-opening, Rooms Division, Hotel Management, Food & Beverage, Yield Management, Revenue Analysis, Tourism, Management, Banquets, Catering, Fine Dining, Front Office, Menu Development, Strategy, Program Management, Time Management, Team Leadership
Education
Johnson & Wales University 1983 — 1987
BS; BS; AS, Hospitality; Restaurant Institutional Management
Union Pacific June 2008 - Present
Footsteps to Family January 2006 - March 2008
Alegent Health June 2005 - April 2006
Inova Management Company September 2002 - April 2005
Hyatt Hotels April 1995 - December 2001
Skills
Sales, Customer Service, Operations Management, Training, Team Building, Management, Public Speaking
Education
Metropolitan Community College 2006 — 2007
Associates, Professional Studies with an Emphasis in Business Management
Dreams Realty & Designs, Inc. February 2015 - Present
McColly Real Estate February 2005 - February 2015
Hyatt Regency Chicago November 1987 - October 2006
Hyatt Hotels 1987 - 2006
Hyatt Corporation 1987 - 2006
Skills
Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Hotels, Condos, Contract Negotiation, Customer Service, First Time Home Buyers, Investment Properties, REO, Relocation, Luxury, Negotiation, New Home Sales, Property Management, Residential Homes, Short Sales, Real Estate, Sales, Management, Sellers, Marketing
Education
Indiana University-Northwest 1984 — 1986
Vail Resorts June 2006 - Present
HYATT Hotels January 1998 - June 2006
Education
Michigan State University 1993 — 1997
Bachelor of Arts (BA), Hospitality Business
Colorado Mountain College, Edwards, Colorado
Culinary Arts
The Insurance Producers and Network Group October 2000 - Present
Hyatt Hotels 1980 - 1998
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Banquets, Restaurants, Catering, Hotel Management, Pre-opening, Resorts, Customer Service, Insurance, Health Insurance, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office
Education
North Carolina Central University 1976 — 1980
Bachelor of Arts, Public Administration/ Criminal Justice
Wallace Rose Hill High School 1976 — 1980
Sprint 2003 - Present
American Management Systems (AMS) 1999 - 2002
Hyatt Hotels 1998 - 1999
Skills
SharePoint, Enterprise Software, Integration, Enterprise Content..., System Deployment, Management, Portals, Enterprise Architecture, SDLC, Leadership, Software Project..., Web Applications, Strategy, Knowledge Management, Oracle, Content Management, Unix, CRM, Vendor Management, Cloud Computing, Solution Architecture, Vignette, Business Analysis, Document Management, Enterprise Portals, Web Content Management, Project Management, Siteminder, Google Search Appliance, Jive SBS, Records Management
Education
Miami University 1994 — 1998
BS
Miami University John E. Dolibois European Center - Luxembourg 1997 — 1997
C.K. Enterprises - DBA LeTop July 1999 - Present
C.K. Enterprises - DBA rabbitmoon July 1999 - Present
Share January 1997 - June 1999
Oak Park Convalescent Hospital 1994 - 1995
Kensingon Fire Department January 1989 - December 1994
Hyatt Regency January 1987 - January 1989
Hyatt Hotels January 1984 - December 1987
Skills
Oracle, Modeling, EDI, IBM iSeries, Process Improvement, Leadership, SDLC, Training, Customer Service, RPG, Management, Strategic Planning, Forecasting, Sales, Budgets, Microsoft Excel, Analysis, Vendor Management, Purchasing, Access, Microsoft Word, Business Analysis, Retail, Inventory Management, Project Management, Visio, Payroll, Troubleshooting, Team Building, System Administration, Change Management, Team Leadership, Business Process..., Project Planning, Program Management, Integration, Operations Management, E-commerce, Social Media Marketing, Quality Assurance, Account Management, Microsoft Office
Education
Community College Contra Costa College 1983 — 1984
AA, Business Administration
Contra Costa Community College 1983 — 1984
Business Administration (AA), Business Administration
Monterey Peninsula College 1982 — 1983
Business Administration
Mannheim High School 1979 — 1982
High School Diploma, Business Administration and Management, General
Oakwood Worldwide April 2015 - Present
Ascent Hospitality January 2012 - April 2012
HP-Hotels February 2011 - January 2012
HelmsBriscoe July 2010 - March 2011
La Quinta January 1995 - January 2010
Hyatt Hotels January 1990 - January 1995
Hawthorn Suites January 1986 - January 1989
Hawthorn Suites January 1985 - January 1986
Marriott Courtyard-Atlanta January 1984 - January 1985
Marriott Hotels January 1982 - January 1984
Skills
http://www.linkedin.com/..., http://www.linkedin.com/..., http://www.linkedin.com/..., http://www.linkedin.com/..., http://www.linkedin.com/..., http://www.linkedin.com/..., Revenue Analysis, Hotel Management, Negotiation, Front Office, Hospitality Management, Hospitality, Hospitality Industry, Hotels, Leadership, Customer Service, Training, Sales, Event Management, Team Building, Forecasting, Budgets, Yield Management, Contract Negotiation, Tourism, Employee Training, Sales Management, Meeting Planning, Food & Beverage, Customer Satisfaction, Management, Resorts, Rooms Division
Education
Jacksonville State University 1981 — 1984
Business Major
Jacksonville State University
Business Administration
North Springs
North Springs
Perimeter College- North Campus
in Bachelors Degree
Philadelphia Convention & Visitors Bureau March 2015 - Present
San Francisco Travel Association October 2008 - February 2015
Hawaii Convention Center July 2007 - October 2008
Hilton San Francisco March 2004 - July 2007
San Francisco Convention & Visitors Bureau March 2003 - March 2004
Hyatt Hotels July 1995 - March 2003
Skills
Customer Satisfaction, Business Development, Trade Shows, Hotels, Meeting Planning, Hospitality Industry, Hospitality, Revenue Analysis, Contract Negotiation, Tourism, Marketing Strategy, Resorts, Hospitality Management, Management, Hotel Management, Customer Service, Social Media Marketing, Event Management, Yield Management, Marketing, Convention Services, Corporate Events, Food & Beverage, Leadership, Pre-opening, Incentives, Sales, Destination Marketing, Catering, Incentive Travel, Restaurants, Event Planning
Education
Johnson & Wales University 1991 — 1995
Bachelor of Science
Aimia Inc June 2015 - Present
Loyalty360 April 2008 - June 2015
Mall Networks 2006 - April 2010
SHC Direct October 1997 - April 2007
Hyatt Hotels March 1992 - August 1995
Skills
Global Business..., Loyalty Programs, Direct Marketing, Marketing Strategy, Loyalty Marketing, Email Marketing, Data Analysis, Competitive Analysis, Business Strategy, New Business Development, Social Media Marketing, media, Media Planning, Digital Marketing, Digital Media, Corporate Social..., Fundraisers, omnichannel marketing, Integrated Marketing, Attribution, Strategic Leadership, Strategic Partnerships, Strategic Thinking, Strategic Alliances, Partnership Marketing, Building Customer..., Employee Loyalty, Customer Loyalty..., Loyalty Analytics, Customer Experience, Customer Retention, Customer Engagement, Mobile Marketing, Account Management, Salesforce.com, Marketing, Segmentation, CRM
Education
North Central College
BA, Marketing
Hyatt Hotels Catering Sales ManagerHilton Newark Airport2002 - 2003
Education
Johnson & Wales University
Scavuzzo's Foodservice Company January 2014 - Present
Pinnacle Entertainment June 2010 - December 2013
Harrah's Entertainment, Inc. June 1999 - April 2009
Walt Disney World December 1982 - June 1999
Hyatt Hotels 1978 - 1982
Skills
Purchasing, Strategic Sourcing, Procurement, Food & Beverage, Contract Negotiation, Budgets, Management, Food, Food Service, Sourcing, Forecasting, Inventory Management, Hospitality, Strategic Planning, Restaurants, Operations Management, Supply Management, Casino, Negotiation, Supply Chain Management, Leadership, Team Building, Income Statement, Hotels, Time Management, Retail, Spend Analysis, Hospitality Industry, Customer Service, Sales, Customer Satisfaction, New Business Development, Team Management, Resorts, Logistics, Product Development, Hospitality Management, P&L
Education
University of Kentucky 1970 — 1972
Bacbelor of Business Administration, Business Administration and Management, General
Jefferson Community College 1968 — 1970
business, business, accounting
St. Xavier High School 1964 — 1968
general, general
Planned Parenthood July 2007 - June 2008
Hyatt Regency Indianapolis October 1996 - June 2005
Hyatt Hotels 1996 - 2005
Skills
Adolescents, Hospitality, Corporate Events, Public Speaking, Food & Beverage, Hotels, Resorts, Revenue Analysis, Event Planning, Interior Design, Nonprofits, Meeting Planning, Front Office, Coaching, Hotel Management, Micros, Fundraising, Hospitality Industry, Hospitality Management, Pre-opening, Event Management, Catering, Property Management...
Education
Indiana University-Purdue University at Indianapolis
InterContinental Hotels Group April 2010 - Present
Rancho Las Palmas Resort & Spa January 2009 - May 2010
InterContinental Buckhead 2010 - 2010
Rancho Los Palmas 2008 - 2010
Millennium Hotels & Resorts -US November 2006 - December 2008
Millennium Hotel St. Louis 2006 - 2008
Millennium Hotels & Resorts May 2005 - September 2006
Hyatt Hotels 2005 - 2006
Raffles International Hotels & Resorts 1996 - 2005
Swissotel 1996 - 2004
Skills
Hospitality Industry, Hotels, Meeting Planning, Resorts, Hospitality, Luxury, Food & Beverage, Hospitality Management, Yield Management, Revenue Analysis, Business Strategy, Hotel Management, Tourism, Convention Services, Sales, Fine Dining, Pre-opening, Trade Shows, Catering, Incentive Travel, Travel Management, Wedding Planning, Restaurants, Event Management, Leisure Travel, Contract Negotiation, Marketing, Opening Hotels, Event Planning, OnQ, Rooms Division, Front Office, Leisure, Banquets, Restaurant Management, Hotel Booking, Corporate Events, Business Travel, Micros, Online Travel, Incentives, Customer Satisfaction, Property Management..., Marketing Strategy, Lodging, Opera, Revenue Forecasting, Menu Development
Education
James Madison University 1980 — 1985
James Madison University 1980 — 1985
Bachelor of Applied Science (BASc), Hotel, Motel, and Restaurant Management
athenahealth June 2014 - Present
athenahealth January 2014 - June 2014
athenahealth January 2013 - January 2014
athenahealth January 2012 - January 2013
e-Dialog September 2008 - January 2012
Atlantic Associates, Inc. April 2007 - September 2008
Professional Staffing Group September 2006 - February 2007
Professional Staffing Group September 2005 - September 2006
Professional Staffing Group April 2005 - September 2005
Hyatt Hotels June 2000 - February 2004
Skills
Human Resources, Temporary Placement, Training, Management, Onboarding, Recruiting, Applicant Tracking..., Talent Acquisition, Employee Relations, College Recruiting, Talent Management, Project Management
Education
Johnson & Wales University 1996 — 2000
Scitor December 2004 - Present
Hyatt Hotels June 1989 - December 2004
Education
James Madison University 1985 — 1989
James Madison University 1983 — 1989
Nokia August 2007 - Present
AT&T January 2007 - October 2007
AT&T July 2003 - January 2007
Hyatt Hotels 1995 - 1997
Price Waterhouse 1986 - 1995
Skills
Agile Project Management, JMS, Agile Methodologies, Web Services, Web Applications, EJB, SDLC, Scrum, SQL, Java, PL/SQL, Enterprise Architecture, Java Enterprise Edition, GIS, Location Based Services, Unix, Integration, Software Development, Software Project..., Software Engineering, Tomcat, Architecture, JIRA, Hibernate, XML, Oracle, Application Architecture, SOA, Software Design, Maven
Education
Iowa State University 1983 — 1987
Hyatt Hotels Corporation April 2015 - Present
Hyatt Hotels Corporation July 2012 - April 2015
Hyatt Hotels Corporation January 2011 - July 2012
Hyatt Hotels May 2008 - January 2011
Hyatt Hotels July 2006 - April 2008
Hyatt Hotels January 2006 - July 2006
MGM MIRAGE May 2005 - August 2005
National Society of Minorities in Hospitality August 2004 - May 2005
Education
New Mexico State University 1994 — 2005
Bachelor's degree, Hotel, Motel, and Restaurant Management
Putnam Investments April 1997 - September 2007
Boston Market March 1995 - February 1997
Hyatt Hotels August 1990 - August 1996
Skills
Operations Management, Process Improvement
Education
Le Cordon Bleu College of Culinary Arts 2008 — 2009
AS, Culinary Arts
Johnson & Wales University 1986 — 1990
BS, Hospitality Management
Western Union March 2015 - Present
Citi July 2006 - March 2015
Hyatt Hotels May 2001 - July 2005
Skills
Project Management, Customer Experience, Net Promoter Score, Chief of Staff, Customer Experience..., Customer Experience..., Balanced Scorecard, Culture Change, Change Management, Call Centers, Analysis, Financial Services, Business Process..., Leadership, Banking, Customer Service, Finance, Management, Operations Management, Performance Management, Sales
Education
University of Denver - Daniels College of Business 2005 — 2006
M.B.A.
Miami University 1997 — 2001
B.A., Marketing
Medline Industries December 2008 - Present
Medline Industries 2008 - 2011
Wilson Sporting Goods 2002 - September 2008
Wilson Sporting Goods 1999 - 2002
Wilson Sporting Goods 1994 - 1999
Wilson Sporting Goods 1990 - 1994
ARAMARK Refreshment Services 1989 - 1990
Hyatt Hotels 1986 - 1989
Howard Johnson'sRestaurant 1983 - 1986
Skills
Forecasting, Sales Operations, Management, Purchasing, Customer Service, Retail, Time Management, P&L Management, Inventory Control, Accounting, Teamwork, Warehousing, Sports, Payroll, Hospitality Management, Cross-functional Team..., Process Improvement, Production Planning
Education
Michigan State University 1979 — 1983
B.A., College of Business. Hotel & Restaurant Institutional Management
Yahoo July 2014 - Present
Yahoo! May 2013 - July 2014
Yahoo January 2012 - May 2013
Hyatt Hotels May 1998 - October 2011
Skills
Food & Beverage, Hotels, Hotel Management, Hospitality, Hospitality Management, Yield Management, Revenue Analysis, Menu Development, Banquets, Food, Marketing, Budgets, Hospitality Industry, Catering, Employee Training, Restaurants, Pre-opening, Customer Service, Management, Event Management, Training, Leadership, Negotiation, Fine Dining, Recipes, Micros, Resorts
Education
Johnson and Wales University
Highgate Hotels February 2014 - Present
Highgate Hotels/ Hilton Times Square April 2011 - February 2014
Highgate Hotels/Hampton Inn Times Square May 2006 - April 2011
The Muse Hotel October 2003 - April 2006
Empire Hotel May 2003 - October 2003
The Wyndham Garden Hotel at LaGuardia Airport December 2000 - May 2003
Wyndham Garden Hotel at LaGuardia Airport January 2000 - December 2000
Hyatt Regency San Antonio February 1999 - September 1999
Hyatt Hotels March 1997 - February 1999
Hyatt Hotels July 1996 - March 1997
Skills
Revenue Analysis, Yield Management, Hotels, Hotel Management, Hospitality Management, Front Office, Property Management..., Hospitality Industry, Rooms Division, Sales, Resorts, Hospitality, Pre-opening, OnQ, Tourism, Food & Beverage, Banquets
Education
Mercyhurst University 1992 — 1996
New Fairfield High School
Delaware North Companies August 2013 - Present
RN74 Seattle February 2012 - August 2013
Munchbar January 2011 - January 2012
Artisanal Brasserie 2009 - 2010
Kimpton Hotels & Restaurants 2008 - 2009
Seattle Golf Club 2007 - 2008
Les Cadeaux Gourmets 2003 - 2004
Hyatt Hotels 2002 - 2003
Spago Beverly Hills 1997 - 2001
Skills
Fine Dining, Banquets, Culinary Skills, Recipes, Menu Development, Restaurant Management, Cuisine, Chef, Food & Beverage, Restaurants, Catering, Hospitality Management, Tourism, Hospitality, Food Service, Food, Menu Costing, Pre-opening
Education
French Culinary Institute 1991 — 1992
French Cooking
Rye Neck High School 1988 — 1991
Hyatt Hotels Director of HousekeepingHyatt Regency Jacksonville2005 - Present
Hyatt Hotels Corporation August 2000 - Present
Education
Johnson & Wales University 1996 — 2000
Bruegger's Bagels July 2014 - Present
Uno Due Go Boston February 2014 - May 2014
Panera Bread March 2013 - January 2014
Boston Marriott Newton June 2012 - January 2013
Boston Wine School October 2011 - June 2012
ARAMARK March 2011 - June 2011
AVI Foodsystems - Wellesley College December 2009 - January 2011
Hyatt Hotels September 2007 - December 2009
Hyatt Hotels December 2005 - September 2007
Hyatt Hotels January 2005 - December 2005
Skills
Banquets, Catering, Meeting Planning, Food & Beverage, Hospitality Management, Convention Services, Cooking, Corporate Events, Cuisine, Culinary Skills, Event Management, Event Planning, Fine Dining, Food, Food Service, Front Office, Hospitality, Hospitality Industry, Hotel Management, Hotels, Menu Development, Micros, Parties, Pre-opening, Private Events, Property Management..., Public Relations, Restaurant Management, Restaurants, Revenue Analysis, Time Management, Wedding Planning, Weddings, Wine, Customer Satisfaction
Education
Mount Holyoke College 1993 — 1997
B.A., Psychology
Flares bridal+formal January 2011 - Present
Hyatt Hotels January 2011 - February 2011
Homewood Suites January 2008 - April 2010
Skills
Social Media Marketing, Marketing, Merchandising, Strategic Planning, Construction, Social Media, Marketing Strategy, Entrepreneurship, New Business Development, Product Development
Education
Lebanese American University 1997 — 2000
Hyatt Hotels June 2008 - May 2015
Isaacson/Smelser Wedding January 2011 - April 2011
Compass Church October 2006 - June 2008
Sabre Holdings Inc January 2005 - February 2008
Sabre Holdings Inc 1996 - 2008
Sabre Holdings Inc May 2003 - December 2005
Skills
Hotels, Event Management, Hospitality, Hospitality Management, Customer Service, Hospitality Industry, Event Planning, Hotel Management, Food & Beverage, Marketing, Meeting Planning, Catering, Tourism Management
Education
Tarrant County College 2009 — 2015
Associate of Applied Science (AAS) in Hotel & Restaurant Administration, Hospitality Management/Event Planning/Travel, Tourism & Entertainment, 4.0
University of Phoenix 2004 — 2005
Business Management
Kean University 1976 — 1982
English, Business Administration
Utica College of Syracuse University 1974 — 1976
English/Speech, Theatre, Media Studies
Millburn High School 1970 — 1974
Hyatt Hotels November 2008 - Present
Education
Morgan State University 2003 — 2007
Evergreen Family Dentistry September 2011 - Present
BiLo September 2009 - April 2011
Super Suppers Take n' Bake Kitchen December 2005 - December 2008
Dr. Gerald P. Woodrow, DDS September 2002 - August 2005
Hyatt Hotels May 1995 - April 2002
Skills
Cooking, Food & Beverage, Catering, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Banquets, Hotel Management, Resorts, Food, Menu Development, Meeting Planning, Restaurants, Pre-opening, Event Management, Front Office
Education
Mercyhurst College 1992 — 1995
Hotel Restaurant Institutional Management
Secrest Wardle September 2012 - Present
Wayne County Third Circuit Court April 2009 - September 2012
Michigan State Law Review May 2007 - May 2008
Cardelli, Lanfear, & Buikema PC May 2007 - August 2007
Michigan Department of Attorney General - Appellate Division May 2006 - August 2006
Hyatt Hotels September 2004 - August 2005
Edmund T. Ahee Jewelry Co. August 1999 - May 2004
Skills
Legal Writing, Appeals, Family Law, Intellectual Property, Trials, Criminal Defense, Legal Issues, Alternative Dispute..., Trial Practice, Torts, Personal Injury, Product Liability, Bankruptcy, Depositions, Legal Advice
Education
Michigan State University College of Law 2005 — 2008
Juris Doctor
Wayne State University 1998 — 2003
B.S., Business
PNC January 2011 - Present
PNC Bank October 2004 - December 2010
AXA Advisors November 2002 - June 2004
Hyatt Hotels November 1987 - June 2004
Skills
Leadership, Customer Service, Forecasting, Budgets, Microsoft Excel, Sales, Accounting
Education
Montclair State University 2006 — 2008
MBA, Finance
Rutgers University-New Brunswick 1986 — 1990
BA, Economics
Hyatt Hotels December 2006 - March 2008
J&L Industrial Supply February 2004 - August 2005
American Axle and Manufacturing April 2001 - November 2003
Education
Keller Graduate School of Management 2006 — 2008
Master, Accounting
University of Phoenix 2001 — 2003
MBA
University of Michigan
PayPal November 2004 - Present
Hyatt Hotels May 2000 - November 2004
Education
Metropolitan Community College 2002 — 2008
Associate, Criminal Justice
MJW Management Consulting 2014 - Present
Zlicious Confections December 2011 - Present
Millennium & Copthorne Hotels February 2012 - July 2013
Northrop Grumman Aerospace Systems August 2009 - February 2012
Hilton Hotels Corporation World Headquarters 2007 - 2009
Hilton Hotels Corporation 2004 - 2007
The Waldorf Astoria 2002 - 2004
Hyatt Hotels 1999 - 2002
Education
The New Cooking School 2010 — 2010
Pastry
Michigan State University
B.A, Business
SmithBucklin August 2006 - Present
Hyatt Hotels September 1998 - August 2006
Hyatt Regency Chicago March 1997 - September 1998
Hyatt Regency Chicago September 1995 - March 1997
Marietta College 1989 - 1994
Skills
Employee Engagement, Performance Management, Onboarding, Leadership Development, Employee Relations, Talent Acquisition, Talent Management, Organizational..., Instructional Design, Strategic Planning, Human Resources, Management, Benefits Administration, Employee Benefits, Recruiting, Staff Development, Training, New Hire Orientations, Workshop Facilitation, Project Management, Leadership, Strategy, HRIS, Training Delivery, Customer Service, Team Building, Employee Training, Budgets, Organizational..., Career Development, Executive Coaching, Succession Planning, College Recruiting, Learning Management..., Interviews, Personnel Management
Education
Rochester Institute of Technology 1994 — 1995
Master of Science (M.S.), Hospitality & Tourism, 4.0
Marietta College 1985 — 1989
Bachelor of Arts (B.A.), Mass Media
Acrobat Outsourcing May 2005 - Present
Acrobat Outsourcing 2005 - Present
Wayport 2001 - 2005
HYATT Hotels & Resorts, Inc. 1985 - 1993
Hyatt Hotels 1990 - 1992
Skills
Hospitality, Food Service, Hotels, Team Building, Sales, New Business Development
Education
BS Hospitality Management 1981 — 1985
Johnson & Wales University 1981 — 1985
BS, Hospitality Management
Jaqua Realtors March 2003 - Present
Steak n Shake 1993 - 1997
Universal Studios 1990 - 1993
Hyatt Hotels 1986 - 1990
United States Army Reserve 1981 - 1987
Marriott Hotels 1979 - 1986
Education
Metropolitan State University of Denver 1982 — 1986
U.S. Army 1981 — 1983
Spectrum Health RNSpectrum HealthMay 2008 - Present
Hyatt Hotels August 2001 - March 2005
Education
Michigan State University
Nursing
Michigan State University
Hospitality Business
Parkway Pub & Grill 1995 - 2006
Steinmann Interests 1978 - 1984
Meridian Hotels 1979 - 1982
Hyatt Hotels 1975 - 1978
Education
Miami Dade College 1968 — 1970
Associate, Hotel-Motel Management
The Culinary Institute of America 1966 — 1968
Graduate, General
Hyatt Regency Orlando International Airport October 2012 - Present
Hyatt Regency Jersey City September 2011 - October 2012
Hyatt Regency Jersey City June 2010 - October 2011
Hyatt Hotels November 2008 - July 2010
Hyatt Hotels Corporation 2010 - 2010
Hyatt regency Jersey City December 2006 - September 2008
Hotel Iroquois May 2004 - October 2006
boyne USA June 1997 - April 2004
Skills
Hospitality Management, Restaurants, Banquets, Wine Tasting, Training, Rooms Division, Micros, Leadership, Hotels, Hotel Management, Hospitality Industry, Food, Catering, Event Management, Hospitality, Resorts, Revenue Analysis, Pre-opening
Education
Johnson & Wales University 1997 — 2001
Bachelors, Food service managment
Interboro High School 1993 — 1997
H.S, High School
Residence Inn by Marriott January 2014 - Present
Hyatt Regency Newport November 2012 - May 2013
Hyatt Harborside April 2010 - October 2012
Experient October 2006 - June 2009
Hyatt Hotels February 2005 - October 2006
Hyatt Regency Cambridge February 2001 - February 2005
Hyatt Harborside, Boston February 2000 - February 2001
Skills
Revenue Analysis, Resorts, Food & Beverage, Catering, Convention Services, Tourism, Banquets, Sponsorship, Front Office, Sales, Pre-opening, Hospitality Industry, Hotel Management
Education
Northeastern University
Dick's Sporting Goods November 2006 - Present
The PNC Financial Services Group August 2002 - October 2006
Hyatt Hotels June 2000 - June 2001
Education
Indiana University of Pennsylvania 2001 — 2002
MA, Industrial and Labor Relations
Indiana University of Pennsylvania 1996 — 2000
BS, Hotel, Restaurant Mgt
Robert Half International June 2011 - Present
MicroStrategy October 2010 - April 2011
Special Libraries Association October 2004 - October 2010
Hyatt Hotels January 2003 - May 2004
Education
James Madison University 1998 — 2002
BBA, Business, Hospitality & Tourism Mgmt
Hyatt Hotels May 2005 - Present
Alloy Media + Marketing April 2003 - May 2005
Skills
Meeting Planning, Sales, Hospitality Industry, Hotels, Hotel Booking, Event Planning, Customer Service, Tourism, Hotel Management, Food & Beverage, Hospitality, Hospitality Management, Convention Services, Revenue Analysis
Education
Montclair State University 2001 — 2003
Bachelor of Arts (BA), English Language and Literature/Letters
University of Rhode Island 1998 — 2000
JP Stevens
Accor Hotels Worldwide September 2012 - Present
Carey International 2008 - August 2012
Hyatt Hotels 1990 - 2007
Hyatt Hotels & Resorts 1990 - 2007
Skills
Hotels, Travel Management, Contract Negotiations, Sales Management, Account Management, Hospitality, New Business Development, Contract Negotiation, Event Planning, Event Management, Negotiation, Customer Service, Team Building, Hospitality Industry, Marketing Strategy, Customer Relations, Resorts, Strategic Planning, Budgeting, Business Strategy, Coaching, Tourism, International Business, Business Planning, Revenue Management, Competitive Analysis, Sales Process, Hotel Management, Hospitality Management, Salesforce.com, Team Management, Cold Calling, Conferences, Online Marketing, Mentoring, Forecasting, Revenue Analysis, Trade Shows, Business Travel, Meeting Planning, Leisure, Business Development, Strategic Partnerships, Sales, Incentives, Online Travel, Hotel Booking, Front Office, Yield Management, Management
Education
Miami University
Bacholar of science, Business
GF Management July 2007 - Present
Hyatt Hotels September 2003 - May 2007
Hyatt Regency Princeton 1999 - 2003
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hospitality Management, Resorts
Education
Niagara University 1988 — 1992
Bachelor, Hotel Management
White Nelson Diehl Evans LLP January 2013 - Present
San Onofre Nuclear Generating Station October 2011 - January 2013
MaxLinear September 2009 - October 2011
Pulse~LINK February 2008 - December 2008
Seiler LLP February 2007 - October 2007
Hyatt Hotels March 2003 - February 2007
Park Hyatt Carmel, Highlands Inn 2003 - 2005
Skills
Outlook, PowerPoint, Administrative..., Microsoft Excel, Lotus Notes, Microsoft Word, Microsoft Office, Customer Service, Team Building, Process Scheduler, Event Planning, Human Resources, Project Management, Analysis, Sales, Team Leadership, Program Management, Software Documentation, Account Management, SAP, Training, Management, Project Planning, System Administration, Accounting, Process Improvement, Purchasing, Payroll, Interviews, Marketing, Invoicing, Event Management, Administrative...
Education
Monterey Peninsula College 1996 — 1998
General Education
Monterey High
Monterey High
American Federation of Teachers January 2008 - Present
Omni Shoreham Hotel July 2001 - December 2007
Hyatt Hotels September 1995 - July 1999
Skills
HRIS, Event Planning, Resorts, Hospitality, Budgets, Employee Relations, Training, Event Management, Leadership, Fundraising, Leadership Development, Staff Development, Public Relations, Nonprofits, Community Outreach
Education
Indiana University of Pennsylvania 1990 — 1995
English
IAAPA May 2011 - Present
Association for Talent Development (ATD) January 2006 - April 2011
Association of Clinical Research Professionals September 2002 - December 2005
Hyatt Hotels February 2001 - September 2002
National Petrochemical & Refiners Association June 1998 - February 2001
Direct Marketing Association November 1995 - June 1998
Skills
Conferences, Event Management, Trade Shows, Event Planning, Non-profits, Meeting Planning, Organizing, Time Management, Management, Hospitality, Sponsorship, Nonprofits, Contract Negotiation, Budgets, Program Management, Public Speaking, Sales
Education
Michigan State University 1990 — 1994
BA Communications, Communications, Public Relations
Michigan State University 1990 — 1994
Bachelor of Arts (B.A.), Communications
Clipper Vacations February 2014 - Present
Windstar Cruises / Ambassadors International Inc. May 2012 - February 2014
Teach and Learn with Georgia September 2011 - January 2012
Busan Metropolitan Office of Education February 2009 - March 2010
Grand Hyatt Seattle January 2007 - January 2009
Clipper Vacations May 2005 - April 2006
Hyatt Hotels January 2004 - May 2005
Skills
Hospitality Industry, Hospitality, Tourism, Hotels, Front Office, Training, Hotel Management, Hospitality Management, Resorts, Customer Service, Sales, Management, Pre-opening, Revenue Analysis, Yield Management, Rooms Division, Customer Retention, International Relations, Travel, Travel Photography, Microsoft Excel, Microsoft Office, Leisure Travel, Hotel Booking, Property Management..., Negotiation, Purchasing, Micros, Restaurants, Billing Systems, Language Teaching, Teaching, Travel Planning, Adventure Travel, Travel Writing, SEO, Cruises, Destination Marketing, Event Management, Leisure, Customer Satisfaction, cruise, Product Development
Education
National Taiwan Normal University
Mandarin
Portland State University
B.S, Political Science
Huron Consulting Group February 2013 - Present
CrossCom National April 2008 - February 2013
Block and Company September 2005 - April 2008
Hyatt Hotels March 2005 - September 2005
State Farm Agent January 2001 - March 2005
Skills
Accounting, Financial Reporting, Budgeting, Excel, Forecasting, Financial Analysis, Process Improvement, Word, Quickbooks, Accounts Payable, PeopleSoft, Microsoft Office, Access, Problem Solving, Payroll, PowerPoint, General Ledger, Mentoring, Financial Accounting, Internal Controls, Insurance, Accruals, Cash Flow, Variance Analysis, Revenue Recognition, Analysis, ERP, Visio, Financial Management, QuickBooks, Budgets, Microsoft Excel, Management, Fixed Assets, GAAP, Finance
Education
Northeastern Illinois University 2004 — 2005
Master of Science, Accounting
Northeastern Illinois University 2001 — 2003
Bachelor of Science, Accounting
Oakton Community College 1999 — 2000
Engineering
HEI Hotels & Resorts August 2011 - Present
The Equinox Golf Resort & Spa 2009 - Present
Starwood Hotels & Resorts June 1999 - November 2008
Interstate Hotels 1982 - 1999
Hyatt Hotels 1977 - 1984
Skills
Hospitality, Hospitality Management, Resorts, Hotel Management, Hotels, Yield Management, Revenue Analysis, Food & Beverage, Employee Relations, Recruiting, Forecasting, Budgets, Catering, Front Office, Pre-opening, Restaurants, Customer Service, Hotel Asset Management, CEP Management, Asset Renovation, Convention Services, Opening Hotels, OnQ, Rooms Division, Banquets, Property Management..., Lodging
Education
Northeastern University 1976 — 1981
BS, Criminal Justice/Law Enforcement Administration
BedandBreakfast.com April 2015 - Present
BedandBreakfast.com November 2013 - Present
Glazer's Distributors November 2012 - November 2013
Wimberley Valley Winery December 2011 - November 2012
Hyatt Regency Lost Pines Resort and Spa February 2011 - September 2011
Hyatt Regency Lost Pines Resort and Spa June 2009 - February 2011
Hyatt Hotels May 2008 - May 2009
Skills
Hotel Management, Hospitality Management, Rooms Division, Front Office, Hospitality Industry, Hotels, Property Management..., Hospitality, Resorts, Customer Service..., Wine, Wine Education, Tasting Room Management, Payroll, Supply Ordering, Product Ordering, Cash Handling Experience, Microsoft Excel, Microsoft Office, PowerPoint, Outlook Express, Operations Management, Social Media Marketing, Teaching Adults, Management, Training, Customer Service, Time Management
Education
San Diego State University-California State University 2005 — 2009
Bachelor of Science (B.S.), Hospitality and Tourism Management
Macquarie University 2007 — 2007
Vital Care Inc.~ Soileau's Vital Care~ November 2014 - June 2015
Care Options For Kids September 2012 - September 2014
Imagine A Way Foundation July 2010 - September 2014
inVentiv Health November 2010 - October 2011
Abbott Nutrition division of Abbott Labs July 2004 - August 2010
Wyeth September 2000 - December 2003
Bristol-Myers Squibb July 1999 - June 2000
Sun International dba The Atlantis Resort-Bahamas October 1998 - February 1999
Hyatt Hotels December 1994 - October 1998
Hilton Queen of New Orleans/Flamingo Casino - New Orleans, LA January 1994 - December 1994
Skills
Marketing, Leadership, Management, Sales, Customer Service, Strategic Planning, Healthcare, Business Development, Strategic Partnerships, Sales Management, New Business Development, Sales Presentations, Marketing Strategy, Hospitals, Contract Negotiation, Event Management, Team Building, Hospitality, Cross-functional Team..., Public Relations, Trade Shows, Account Management, Training, Product Launch, Coaching, Cold Calling, Selling, B2B, Business Planning, Competitive Analysis, Outside Sales, Selling Skills, Formulary, Nonprofits, Pharmaceutical Industry, Market Planning, Time Management, Project Planning, Forecasting, Strategy, Direct Sales, Sales Process, Salesforce.com, CRM
Education
Louisiana State University and Agricultural and Mechanical College 1986 — 1990
BS, BS in Psychology, Strategic Communications
Baton Rouge High School 1984 — 1986
Hyatt Regency Atlanta 2003 - Present
Hyatt October 1980 - Present
Hyatt Hotels 1980 - Present
Hyatt 1980 - 2009
Skills
General Ledger, Cash Flow, Internal Controls, Financial Reporting, Accounts Receivable
Education
Michigan State University 1970 — 1971
B.A., Hotel, Restaurant & Institutional Mgt
Spelman College April 2010 - Present
Right Management March 2009 - April 2010
TrialGraphix February 2005 - December 2008
Hyatt Hotels February 2000 - February 2005
University of Kentucky 1999 - 1999
Skills
Employee Relations, Employment Law, Employee Training, Project Management, Onboarding, College Recruiting, Applicant Tracking..., Career Counseling, Talent Acquisition, Resume Writing, Recruiting, Policy, Human Resources, New Hire Orientations, Career Development, Management, Program Management, Leadership Development, Interviews, Temporary Placement
Education
University of Kentucky 1997 — 1999
MA
Spelman College 1993 — 1997
BA
Kennesaw State University
Doubletree by HIlton Omaha Downtown Hotel September 2010 - Present
BeautiControl (Self-employed) 2007 - 2011
Omaha Marriott Hotel February 2008 - October 2010
Doubletree Guest Suites September 2006 - February 2008
Crowne Plaza Omaha January 2005 - September 2006
State Farm ~ Rocky Kelly Agency 2004 - 2005
Memberworks 2000 - 2001
Hyatt Hotels 1977 - 1999
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Sales Management, Customer Service, Corporate Events, Banquets, Pre-opening, Cold Calling, Sales Process, Negotiation, Delphi
Education
Metropolitan Community College
Associates, Business
Hyatt Hotels 2002 - Present
Double Tree by Hilton, Kansas City October 2001 - June 2002
AmeriSuites Hotel March 1996 - September 2001
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Hospitality, Resorts, Yield Management, Meeting Planning, Tourism, Food & Beverage, Pre-opening, Front Office, Event Management, Event Planning, Sales, Social Media Marketing
Education
Johnson County Community College
Coakley & Williams Hotel Management Company February 2015 - Present
Hyatt Hotels Corporation August 2012 - January 2015
Hyatt Hotels 1995 - January 2015
Pillar Hotels & Resorts 2009 - 2010
Pillar Hotels & Resorts 2009 - 2010
USAirways September 1990 - December 1995
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Pre-opening, Resorts, Yield Management, Food & Beverage, Front Office, Hotels, Property Management..., Rooms Division, Customer Service
Education
Marshall University 1985 — 1990
BA, Business Law
Marshall University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Law
Dupage Medical Group September 2012 - Present
Hyatt Hotels March 2010 - September 2012
Skills
Microsoft Office, Hospitality, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Telephone Skills, Time Management, Process Scheduler
Education
Judson University 2003 — 2009
Masters, Architecture
Experient November 2013 - Present
Experient, A Maritz Travel Company May 2000 - Present
Conferon, Inc. (now Experient) 2000 - Present
Experient 2000 - 2009
Hyatt Regency Crystal City, VA 1999 - 2001
Hyatt Crystal City 1999 - 2000
Hyatt Hotels 1994 - 2000
Skills
Contract Negotiation, Meeting Planning, Trade Shows, Registration, Corporate Events, Location Intelligence, Hotels, Hospitality Industry, Negotiation, Convention Services, Incentives, Event Management, Training, Event Planning, Management, Hospitality, Sales Management, Catering, Sales
Education
Michigan State University 1992 — 1994
Business, HRIM
Hyatt Hotels January 2007 - Present
Hyatt 2007 - June 2012
Grand Hyatt Washington June 1997 - January 2005
Skills
Conventions, Meeting Planning, Hospitality, Food & Beverage, Corporate Events, Hotels, Hospitality Industry, Hotel Management
Education
Liberty University 1991 — 1995
BS, Sport Management
Hyatt Hotels Social Catering ManagerFairmont Miramar, Santa Monica, CAApril 2004 - March 2005
St Regis, Los Angeles, CA April 2002 - March 2004
Education
New Mexico State University 1983 — 1987
BA, Jounalism / Communications
Loyola University Chicago December 2013 - Present
Coldwell Banker Residential Brokerage March 2007 - Present
Loyola University Chicago 2010 - December 2013
Arthur Andersen / Q Center 1993 - 2010
Arthur Andersen LLP December 1993 - July 2009
Arthur Andersen LLP January 1999 - January 2009
Arthur Andersen LLP January 1993 - January 2009
Hyatt Hotels January 1993 - January 1999
Hyatt Hotels Corporation June 1990 - December 1993
Hyatt Hotels January 1992 - January 1993
Skills
Organizational..., Strategic Planning, Program Management, Management, Customer Service, Event Planning, Hospitality, Budgets, Customer Satisfaction, Marketing Strategy, Hotels, Leadership, Event Management, Team Building, Marketing, Sales
Education
Loyola University Chicago, Graduate School of Business 1996 — 1999
Masters of Business Administration (MBA), Management and Marketing
Quinlan School of Business, Loyola University Chicago 1996 — 1999
MBA, Management and Marketing
James Madison University 1987 — 1990
Bachelor of Business Administration (BBA), Hotel/Restaurant Management
College Internship 1989 — 1989
Bachelor of Business Administration (B.B.A.), Hotel, Motel, and Restaurant Management
Hard Rock International June 2014 - Present
Wellesley College June 2012 - Present
AVI Foodsystems October 2011 - June 2012
Carlson Restaurants / T.G.I. Friday's January 2008 - February 2011
Carlson Restaurants Worldwide December 2006 - January 2008
Carlson Restaurants / T.G.I. Friday's August 2003 - December 2006
Hyatt Hotel Corporation May 1999 - December 1999
Grand Hyatt D.C November 1998 - December 1999
HYATT Hotels May 1997 - December 1999
HYATT May 1997 - December 1999
Skills
Restaurant Management, Menu Development, Restaurants, Food & Beverage, Food, Exceutive Chef, Catering Chef, Menu Design, Menu Cost Analysis, Sanitation, Food Service, P&L, Hospitality Industry, Catering, Banquets, Hotels, Culinary Skills, Purchasing
Education
Johnson and Wales University 1993 — 1997
B.S., Culinary Arts
Johnson and Wales University 1993 — 1997
Bachelor of Science Degree; Associates of Science, Culinary Arts; Culinary Arts
Mesa Verde Country Club 2013 - Present
Big Canyon Country Club 2008 - June 2013
Jonathan Club at the Beach March 2003 - March 2008
Detroit Athletic Club December 2001 - December 2002
Hyatt Hotels July 1999 - December 2001
Skills
Food & Beverage, Hospitality Management, Event Management, Banquets, Financial Management, Entrepreneurship, Team Management, Strategic Planning, Creative Concept..., Project Management, Product Development, Training & Development, Hospitality Openings
Education
Johnson & Wales University 1998 — 1999
MBA, Hospitality Management
Knox College 1991 — 1995
BA, Sociology and Political Science
SPA CHAKRA October 2007 - Present
United Airlines October 1987 - October 2007
Hyatt Hotels January 1980 - January 1986
Education
Long Beach City College 1984 — 1986
General Business
College of St. Mary 1976 — 1978
General Business, Physical Education
Prosper Marketplace March 2015 - Present
Robert Half September 2013 - March 2015
Hyatt Hotels December 2010 - November 2012
Pappas Restaurants August 2009 - December 2010
Skills
Banquets, Hospitality, Customer Service, Event Planning, Food & Beverage, Inventory Management, Microsoft Office, Sales, Facebook, Teamwork, Menu Development, Hospitality Management, Management, Food, Wine, Networking, Marketing, Staff Management, Social Media, Hiring, Customer Satisfaction, Time Management, Recruiting
Education
Northern Arizona University 2005 — 2009
Bachelor of Science (BS), Hotel & Restaurant Management
Hinsdale Central High School 2001 — 2005
Dell Children's Medical Cntr, Austin TX February 2015 - Present
UniFirst Corporation May 2014 - February 2015
Lifetime Fitness Centennial November 2013 - March 2014
Lifetime fitness July 2012 - November 2013
Hyatt Hotels June 2007 - July 2012
Marriott International August 1998 - April 2007
Skills
Customer Satisfaction, Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Operations Management, Revenue Analysis, Resorts, Team Building
Education
Metropolitan State University of Denver 1995 — 1999
Hospitality Management, Hotel Management
Whelan Security April 2012 - Present
Hyatt Hotels September 2009 - January 2012
Calyon Finacial Services October 2002 - February 2007
Skills
Customer Service, Event Management, Supervisory Skills
Education
Northeastern Illinois University 1971 — 1973
Bachelor's degree, Sociology
Southern Illinois University, Carbondale 1968 — 1971
Southern Illinois University, Carbondale
Independence Manor at Hunterdon November 2012 - Present
Colonial Diner November 2010 - November 2012
Sheraton November 2009 - November 2010
Crowne Plaza® Hotels & Resorts April 2007 - November 2009
Holiday Inn February 1997 - March 2007
The Rain Forest Restaurant March 1995 - February 1997
Ramada Inn October 1993 - March 1995
Hyatt Hotels February 1989 - July 1994
Skills
Menu Development, Food Service, Food Industry, Catering, Food, Food Safety, Cooking, Food & Beverage, Restaurants, Culinary Skills, Hotel Management
Education
Middlesex County College 1986 — 1988
Associate's degree, Hotel, Motel, and Restaurant Management
The Maids 2010 - 2012
Hyatt Hotels November 1998 - September 2008
Education
Kaplan University-Omaha Campus 2009 — 2011
Associate of Science (AS), Criminal Justice/Police Science
Maritz Travel Company September 2014 - Present
Hyatt Hotels Corporation August 2011 - August 2014
Hyatt Hotels Corporation March 2008 - August 2011
Hyatt Hotels March 2006 - March 2008
Skills
Event Planning, Hospitality, Hotel Management, Meeting Planning, Hotels, Team Leadership, Event Management, Resorts, Hospitality Industry, Convention Services, Corporate Events, Catering
Education
Miami University 2001 — 2005
Bachelor of Science in Business, Marketing
Travel Centers of America November 2014 - Present
Westfield Insurance February 2011 - October 2014
Wells Fargo July 2010 - January 2011
Thomas & Betts March 2010 - June 2010
Hyatt Hotels April 2009 - February 2010
Covidien December 2008 - March 2009
KBR Inc October 2007 - November 2008
Skills
COGNOS..., Impromptu 6.0,..., Crystal Reports 9.5...., Decision Stream, Data..., Apache Web Server (AWS)..., Netscape, and..., LAN Cables, Modems..., HTML, XML, JavaScript,..., PL/SQL, DB2. Windows..., Agile, Scrum, Waterfall
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor’s Degree, Computer Science, A