iContact Company
Industry: Company
DescriptionHeadquarters: Morrisville, NC Founded: July 2003 Acquisition date: February 2012 Founders: Ryan Allis, Aaron W. Houghton Parent organizations: Cision Inc., Cision AB
iContact List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at iContact. You can filter them based on skills, years of employment, job, education, department, and prior employment.
iContact Salaries. You can even request information on how much does iContact pay if you want to. Learn about salaries, pros and cons of working for iContact directly from the past employees.
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iContact Employees
iContact April 2014 - Present
Total Benefit Communcations February 2013 - April 2014
Marietta Country Club September 2012 - February 2013
The Melting Pot Restaurants April 2008 - May 2012
Skills
Event Management, Event Planning, Management, Employee Training, Data Entry, Payroll, Office Management, Microsoft Office, Purchasing Supplies, Data Reconciliation, Hospitality Management, Hospitality Service, Special Events..., Banquet Operations, Customer Service, Travel Arrangements, Public Speaking, Marketing, Social Media, Social Networking, Time Management, Microsoft Word, Microsoft Excel, Leadership, PowerPoint
Education
University of North Carolina at Charlotte 2007 — 2011
B.A., Organizational Communication, 3.6 GPA
Appia June 2013 - Present
Vocus, Inc. March 2012 - June 2013
iContact September 2009 - March 2012
ChannelAdvisor February 2006 - September 2009
[x+1] (f.k.a Poindexter Systems) August 2004 - January 2006
Critical Mention February 2004 - August 2004
CBS MarketWatch (formerly Pinnacor) February 2001 - February 2004
Worldly Information Network October 1999 - February 2001
RIA Group June 1997 - October 1999
Maine Internetworks (MINT) 1996 - 1997
Skills
Virtualization, Linux, Web Services, Open Source, SOA, SQL, NAS, Technical Architecture, IaaS, OpenStack, Eucalyptus, Cloud Computing, Data Center, SaaS, Software Development, MySQL, Unix, Scalability, Agile Methodologies, Product Management, Testing, DevOps, Enterprise Software, Databases, Scrum, Integration, Software Engineering, Architecture, REST, IT Strategy, Software Project..., Web Applications, Perl, Apache, Ruby, Enterprise Architecture
Education
University of Maine 1992 — 1997
Bachelor of Arts
352 Inc. April 2015 - Present
Vitamin T/Aquent March 2013 - Present
MaxPoint December 2013 - April 2015
Fidelity Investments July 2013 - April 2015
352 Media Group February 2013 - April 2015
Staples November 2011 - October 2014
adidas group 2012 - 2012
iContact November 2008 - November 2011
Wiklund Research and Design October 2007 - May 2008
Tufts Center for Engineering Education Outreach February 2006 - May 2008
Skills
Usability Testing, Interaction Design, User Research, User Experience, Personas, Contextual Inquiry, Paper Prototyping, Heuristic Evaluation, Usability Design, Survey Research, User Scenarios, Scrum, Agile Methodologies, Competitive Analysis, Focus Groups, Beta Management, Persona, Usability Engineering, User-centered Design, Human Computer..., Usability, Email Marketing, Human Factors, Card Sorting, User Interface, Information Architecture, Wire Framing, Information Design, Accessibility, Visual Design, Task Analysis, User Interface Design, User Experience Design, Experience Design, Iterative Design, Site Maps, Mobile Design, Design Strategy, Mobile Applications, User Stories, Service Design, Design Thinking, Web Analytics, Mockups, Axure, OmniGraffle, Rapid Prototyping, Adobe Fireworks, Web Standards, Web Project Management
Education
Tufts University 2004 — 2008
Bachelor's Degree, Human Factors Engineering, Engineering Psychology
Freudenberg IT LP December 2014 - Present
Freudenberg IT LP March 2013 - February 2015
Callahan Computer Rescue May 2011 - December 2014
IBM August 2012 - March 2013
Hill-Rom April 2012 - August 2012
iContact February 2012 - April 2012
iContact September 2011 - February 2012
iContact May 2011 - October 2011
Credit Suisse May 2010 - May 2011
LexisNexis March 2009 - May 2010
Skills
Linux, LDAP, Git, Shell Scripting, AIX, PowerVM, AIX Administration, SAN, 3PAR, Storage, Cisco MDS, NetApp, Suse, EMC Storage, System Administration, HP Server Hardware, VMware, Perl, Tivoli Storage Manager, Red Hat Linux, Windows Server, DNS, IBM 3584 Tape Library, Troubleshooting, Cisco Technologies, Networking, Switches, Databases, VPN, TCP/IP, HTML, Active Directory, Netbackup, TSM, Routers, Disaster Recovery, Hardware Support, Firewalls, Brocade, Awk, RAID, SMTP, Ethernet, vSphere, System Deployment, Virtualization, Data ONTAP, Cisco Routers & Switches, Technical Support, Software Installation
Education
Sinclair Community College 2005 — 2007
Information Technology
University of Cincinnati 2004 — 2004
Lancaster Pollard August 2013 - May 2015
Nationwide Insurance August 2011 - August 2013
iContact 2010 - 2010
JPMorgan, Closely Held Asset Management January 2006 - May 2009
Skills
Financial Modeling, Financial Analysis, Corporate Finance, Valuation, Accounting, Business Strategy, Investment Banking, Credit Analysis, Great Organizer, Investments, Analysis, Competitive Analysis, Finance, Forecasting, Mergers, Analytics, Mergers & Acquisitions
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2009 — 2011
MBA, Finance
The Ohio State University - The Max M. Fisher College of Business 2001 — 2005
Bachelors of Science in Business Administration, Finance
The Raleigh Real Estate Team at Keller Williams June 2015 - Present
Mondelēz International (Formerly Kraft Foods) June 2013 - June 2015
University of North Carolina at Chapel Hill - Kenan-Flagler Business School June 2011 - May 2013
Kraft Foods June 2012 - August 2012
iContact January 2008 - May 2011
iContact October 2007 - December 2007
Chapel Hill Trivia Game January 2007 - October 2007
University of North Carolina at Chapel Hill 2006 - 2007
Smith Middle School 2003 - 2007
Skills
Marketing Strategy, Brand Development, Product Management, Revenue Forecasting, Account Management, Inside Sales, Analytics, Accounting, Entrepreneurship, Business Plan Evaluation, Presentation Preparation, Team Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2013
Master of Business Administration (M.B.A.), Marketing, Operations
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Science, Political Science, Spanish, Entrepreneurship
Carolina Ad Group August 2013 - Present
Netsertive August 2012 - August 2013
Vocus April 2012 - September 2012
Vocus February 2012 - September 2012
Image Adjustment Solutions October 2011 - September 2012
iContact May 2011 - February 2012
Time Warner Cable April 2008 - May 2011
Trident Marketing January 2005 - January 2007
Skills
SaaS, Salesforce.com, Consultative Selling, Email Marketing, Lead Generation, New Business Development, Social Media Marketing, Problem Solving, Start-ups, Online Marketing, Negotiation, Customer Relations, Business Strategy, Microsoft Office, Project Planning, Product Marketing, Sales, Customer Acquisition, Online Advertising, Marketing, Selling, Digital Marketing, Customer Service, Sales Management, Social Media, E-commerce, Solution Selling, Cold Calling, Business Development, Sales Operations, Strategic Partnerships, Analytics, CRM, Leadership, SEO, Marketing Management, SEM, Strategy, Product Management, Multi-channel Marketing, Customer Retention, B2B, Advertising, Enterprise Software, Sales Process, Account Management, Training, Sales Presentations, Marketing Strategy, Competitive Analysis
Education
North Carolina State University 2002 — 2007
Bachelor of Fine Arts (B.F.A.), Electrical Engineering
Sandhills Community College
Fine Arts
ReachLocal January 2015 - Present
ReachLocal April 2013 - January 2015
Sabre Airline Solutions June 2012 - January 2013
iContact February 2011 - June 2012
Microsoft May 2010 - January 2011
Microsoft June 2008 - May 2010
Dell November 2007 - June 2008
Dell, Inc April 2006 - November 2007
Dell August 2004 - April 2006
UNC's Kenan-Flagler Business School August 2002 - May 2004
Skills
Small Business Marketing, Online Marketing, Brand Strategy, Marketing Strategy, Integrated Marketing, B2B, Product Marketing, Cross-functional Team..., Strategic Planning, Market Planning, Marketing Communications, Go-to-market Strategy, Global Marketing, Competitive Analysis, Analytics, Business Strategy, Marketing Management, Social Media, Strategy Development, E-commerce, Digital Marketing, Team Leadership, Online Advertising, Strategy, Brand Architecture, Brand Management, Multi-channel Marketing, Market Research, Social Media Marketing, Marketing, SaaS, Product Launch, Leadership, Advertising, Strategic Partnerships, B2B Marketing, Demand Generation, Segmentation, Lead Generation, Management, Business Planning
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2002 — 2004
MBA, Marketing
University of Maryland, College Park 1996 — 1998
BA, Economics
iContact March 2013 - Present
Vocus January 2013 - March 2013
Capterra June 2012 - August 2012
Lebanon Daily News September 2011 - May 2012
Ephrata Review January 2011 - May 2012
IGI Global August 2010 - May 2012
Owl Access, Temple University and CBS Sports March 2009 - March 2011
QVC 2011 - 2011
Philadelphia Neighborhoods January 2010 - May 2010
Philadelphia Inquirer September 2009 - December 2009
Skills
InDesign, Audacity, Photoshop, Final Cut Pro, Flash, Microsoft Office, Adobe Illustrator, Copy Editing, AP Style, Journalism, Editing, Online Marketing, Blogging, Social Media, Press Releases, Publishing, SEO, Multimedia, Google Analytics, Social Networking, Social Media Marketing, Writing, Illustrator, Email Marketing
Education
Temple University 2006 — 2010
Bachelor of Arts, Journalism
iContact September 2014 - Present
iContact April 2013 - September 2014
Cisco Systems March 2012 - March 2013
Triangle Rock Club May 2009 - May 2012
Apex Chamber of Commerce February 2011 - May 2011
Wake Medical Hospital Pediatric Ward April 2009 - July 2010
Honda August 2009 - December 2009
Skills
art, Marketing Strategy, Market Research, Product Marketing, Non-profits, Microsoft Office, Photoshop, HTML/ Website creation..., Nonprofits, Sales, Email Marketing, Marketing, Salesforce.com, Time Management, Art, Training, Data Analysis, Fundraising, Social Networking, Social Media Marketing, Social Media, Customer Service, Customer Satisfaction, Facebook, CRM
Education
North Carolina State University 2007 — 2011
Bachelor of Science, Business Administration; Marketing
Western Guilford High 2003 — 2007
Counter Culture Coffee December 2014 - Present
Hiddenbrook LLC September 2012 - Present
Three Ships October 2013 - December 2014
iContact June 2009 - March 2012
Carrboro Capital October 2007 - March 2009
Meriturn Partners April 2007 - October 2007
Cognosci July 2006 - August 2006
Meriturn Partners May 2006 - June 2006
NC IDEA February 2005 - November 2005
First Flight Venture Center May 2004 - August 2004
Skills
Financial Modeling, Competitive Analysis, Mergers, Venture Capital, Private Equity, Corporate Development, Due Diligence, Entrepreneurship, Start-ups, Strategic Planning, Strategy, Business Planning, SaaS, Email Marketing, Contract Negotiation, Leadership, Market Research, Executive Management, Strategic Partnerships, Cross-functional Team..., Analysis, Mergers & Acquisitions, Business Intelligence, Forecasting, Business Development, E-commerce, Acquisition Integration, Financial Analysis, Management, Business Strategy, Corporate Finance, Change Management, Valuation, Budgets, Analytics, Investments, Strategic Financial..., Management Consulting, Outsourcing, Finance, Portfolio Management, Digital Marketing, Online Advertising, Financial Planning
Education
University of North Carolina School of Law 2003 — 2006
Law, Business Law
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2003 — 2006
MBA, Business
University of North Carolina at Chapel Hill 1995 — 1999
BSBA, Finance
iContact May 2011 - Present
iContact April 2010 - May 2011
123Triad Web Design April 2008 - April 2010
North American Video April 2007 - April 2008
Skills
Project Management, Customer Satisfaction, Customer Service..., Technical Support, Management, Customer Service, Customer Experience, Customer Support, Call Center, Call Center Development, Salesforce.com, Call Centers, Leadership, Troubleshooting, HTML, Social Media Marketing, Cross-functional Team..., Business Analysis, Quality Assurance, Email Marketing, CRM, Team Leadership, E-commerce, Customer Retention, Enterprise Software, Training, Team Management, Lead Generation, Vendor Management, Account Management, Cloud Computing, Networking, SaaS, Software Documentation
Education
North Carolina State University 2001 — 2005
Arts Applications, Music
University of Dayton March 2008 - Present
Argati.com January 2005 - Present
LexisNexis 2006 - 2008
InterSight Technologies April 2002 - January 2005
iContact May 1999 - March 2002
Flexi International February 1998 - May 1999
Research Computer Services (part of NCR now) June 1992 - February 1998
Skills
Software Development, C#, JavaScript, Web Services, Business Analysis, C++, Unix, Java, .NET, Cloud Computing, SQL, Programming, Mobile Applications, HTML, Windows, Software Engineering, Web Applications, Agile Methodologies
Education
University of Dayton 2010 — 2013
General Studies, Finished up what I started at WSU, Graduated Cum Laude
Wright State University 1985 — 1992
Mathematics w/Computer Science focus
iContact January 2015 - Present
State Farm Insurance August 2013 - January 2015
Academic Tutor August 2013 - October 2014
Piedmont Regional Feeding and Oral-Motor Clinic May 2013 - August 2013
Ling and Kerr Therapy Services August 2011 - February 2012
Peak Campus Companies March 2010 - April 2011
Skills
Marketing, Communication, Sales, Fundraising, Time Management, Community Outreach, Leadership, Office Administration, Community Engagement, Animal Assisted Therapy, Sales Process, Event Planning, Customer Service, Public Speaking, Social Networking
Education
University of North Carolina at Greensboro 2009 — 2013
Bachelor of Science (BS), Communication Sciences and Disorders, General
Red Hat June 2015 - Present
Red Hat April 2014 - June 2015
Red Hat March 2012 - April 2014
iContact January 2011 - March 2012
iContact August 2010 - January 2011
North Carolina State University - NC Japan Center August 2009 - January 2011
Japan Culture Exchange, Inc. November 2008 - January 2011
Animazement Educational Growth Across Oceans, Inc. January 2009 - July 2010
North Carolina Department of Public Instruction February 2006 - March 2008
University of North Carolina at Chapel Hill - Information Technology Services June 2001 - January 2006
Skills
Linux, Virtualization, Storage, KVM, Debian, Red Hat Linux, Fedora, NetApp, Unix, Nagios, Mac OS X, Cisco, Enterasys, Juniper, Server Administration, Computer Security, Network Security, Network Administration, Systems Engineering, System Administration, Apache, Shell Scripting, Cisco Technologies, MySQL, Bash, Perl, Open Source, RHEL, OS X, Servers, PHP, Solaris, System Deployment, DNS, Routers, TCP/IP, Linux System..., NFS, Data Center, RedHat, Software Documentation, Security, Switches, Puppet, Operating Systems, Networking, Integration, Hardware, Troubleshooting, CentOS
Education
University of North Carolina at Chapel Hill 1997 — 2001
BS, Computer Science
East Wake High School 1993 — 1997
Pacific Gas and Electric Company January 2015 - Present
Pacific Gas and Electric Company December 2013 - December 2014
Pacific Gas and Electric Company October 2012 - November 2013
Zyomyx June 2012 - September 2012
iContact May 2011 - July 2011
Cleargreen Advisors January 2011 - May 2011
Compass Lexecon August 2007 - February 2009
Skills
Cross-functional Team..., Financial Modeling, Data Analysis, Sustainability, Management, Market Analysis, Competitive Analysis, Project Management, Strategic Planning, Market Research, Strategy, Economics, Management Consulting, Change Management, Benchmarking, Sustainability Reporting
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
Master
University of California, Santa Barbara 2003 — 2007
B.A.
iContact June 2015 - Present
OutMarket (now part of iContact) July 2014 - June 2015
Vocus May 2013 - July 2014
Network Media Partners January 2013 - June 2013
Gunpowder Valley Conservancy June 2012 - June 2013
Towson University May 2012 - June 2013
Sheffield Institute of the Recording Arts June 2012 - August 2012
Towson University Counseling Center 2009 - 2012
EMI Music Publishing June 2011 - August 2011
George Comfort & Sons, Inc. May 2011 - August 2011
Skills
Social Media, Social Networking, Advertising, Public Relations, Social Media Marketing, Public Speaking, Salesforce.com, Market Research, Marketing, Microsoft Office, Research, Sales, PowerPoint, Customer Service, Community Outreach, Marketing Communications, Nonprofits, Microsoft Word, Organization, Blogging, Strategic Communications, Training, Microsoft Excel, Promotions, Press Releases, Graphic Design, Writing, Management, Sales Management, Microsoft Publisher, Photoshop, English, Windows, Outlook, InDesign, Mindfulness, Online Advertising, Sales Process, Event Planning, Vocus, National Honor Society, Personal Responsibility, Facebook, Email Marketing, SEO, Digital Marketing, Marketing Strategy, CRM, Marketing Automation, iContact
Education
Towson University 2009 — 2013
Bachelor of Science (BS), Mass Communication/Media Studies, Senior
Freehold Township Highschool
United Allergy Services August 2014 - Present
7-Eleven May 2014 - September 2014
Sears Holdings April 2013 - May 2014
Clear Channel Radio September 2012 - April 2013
INC Research July 2009 - March 2012
iContact June 2007 - February 2009
Skills
Data Entry, Accounts Receivable, Invoicing, Access, Microsoft Excel, Microsoft Word, PowerPoint, Training, Leadership
Education
Rasmussen College-Minnesota 2011 — 2012
Pharmacy Technician, Pharmacy Technician/Assistant, 3.0
iContact March 2011 - Present
Vocus, Inc. June 2009 - March 2011
Vocus, Inc. July 2008 - June 2009
NBC Universal May 2006 - August 2006
Skills
Press Releases, Vocus, Public Relations, Copy Editing, Social Media, Media Relations, SEO, Facebook, Blogging, Journalism, Social Media Marketing, Editing, Ap Style, Copywriting, Editorial, Social Networking, Social Media Measurement, Online Advertising, Strategic Communications, Marketing Strategy, Online Marketing, AP Style, Salesforce.com, Email Marketing, Digital Media, Marketing, CRM
Education
University of Maryland College Park 2005 — 2009
B.A, Print Journalism
Pythian February 2015 - Present
Pythian November 2014 - February 2015
WebAssign June 2013 - November 2014
PalominoDB February 2013 - June 2013
iContact, a division of Vocus February 2012 - January 2013
iContact June 2011 - January 2012
iContact July 2010 - May 2011
TortugaTech January 2001 - July 2010
Skills
MySQL, Databases, SQL, PHP, Linux, Agile Methodologies, Business Intelligence, SaaS, JavaScript, Microsoft SQL Server, CSS, LAMP, Scrum, Bash, Apache, Open Source, Database Design, Web Development, ASP, JIRA, Web Applications, Python, Shell Scripting, Kanban, DevOps, Nagios, jQuery, Pentaho, MongoDB, Ubuntu, Percona Tools, Database Administration, Data Mapping, Logical Data Modeling, Process Modeling, Hadoop, Debian/Ubuntu, Cacti, VirtualBox, C/C++, HTML/XML, Maatkit, SQL Server, Confluence, Agile, Git, Amazon Web Services..., Redis, Tungsten
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1987 — 1991
Bachelors of Science, Business Administration, Finance
North Carolina School of Science and Mathematics 1985 — 1987
DataStax
Cassandra Training
Durham Technical Community College
Continuing Education, Information Technology
Hortonworks
Administering Apache Hadoop
MongoDB University
MongoDB
North Carolina State University
Continuing Education
Open Software Integrators
Hadoop Training
University of North Carolina
Continuing Education
TE Connectivity May 2015 - Present
TE Connectivity May 2015 - Present
iContact May 2014 - May 2015
Lenovo July 2012 - December 2013
Gap Inc./Old Navy January 2010 - July 2012
Global H2O, a clean water initiative August 2011 - December 2011
Staples May 2006 - August 2009
Skills
Customer Service, Editing, Teamwork, PowerPoint, Social Media, Sales, Microsoft Excel, Microsoft Office, Event Planning, Time Management, Press Releases, Public Speaking, Blogging, Social Media Marketing, Retail, Microsoft Word, Non-profits, Writing, Creative Writing, HTML, Digital Photography, Communication, Prezi, Problem Solving, Dispute Resolution, Outlook, Communication Skills
Education
North Carolina State University 2010 — 2012
Bachelor's Degree, Language, Writing, and Rhetoric, 4.0 - Summa cum laude
Université Lumière (Lyon II)
History & Anthropology
6fusion USA April 2013 - Present
MedThink Inc. January 2013 - April 2013
Webassign April 2012 - December 2012
iContact February 2012 - March 2012
iContact January 2010 - February 2012
iContact January 2007 - January 2010
CARQUEST Auto Parts (General Parts Incorporated) May 2004 - February 2007
Karaman Communications, Inc. May 2003 - September 2003
Skills
MySQL, Certified Scrum Master..., PHP, JIRA, Scrum, Agile, Agile Project Management, Linux, Open Source, Subversion, SQL, Unix, LAMP, SaaS, XP, Confluence, Kanban, Lean Software..., Release Management, Release Engineering, Management, change management, Project Management, Agile Methodologies, Change Management, Web Applications, Product Management, Software Development, Git, Databases, Continuous Integration, jQuery, Oracle, HTML, Web Services, CSS, JavaScript, XML, Web Development, Apache, AJAX, Ruby, Perl, REST, Test Driven Development, Software Project..., Bash, Ruby on Rails, Software Design, Shell Scripting
Education
North Carolina State University 2000 — 2004
South View High School
Chef (formerly Opscode) October 2011 - Present
iContact March 2010 - October 2011
Lenovo November 2009 - March 2010
More Better Labs, Inc. October 2008 - December 2009
Lulu.com May 2007 - August 2009
Lulu.com May 2006 - August 2006
Skills
Ruby, Erlang, Open Source, Web Services, SQL, LAMP, TDD, PostgreSQL, Distributed Systems, Object Oriented Design, Unix, OOP, Agile Methodologies, Web Development, PHP, Test Driven Development, Programming, Software Engineering, Agile Project Management, Software Design, DevOps, Testing, Databases, Scalability
Education
North Carolina State University 2002 — 2007
B.S. , B.A.
Quixote Group May 2012 - Present
The Communications Doctor October 2011 - May 2012
UNC-CH Varsity Cheerleading May 2011 - April 2012
Chapel Hill Magazine/Durham Magazine July 2011 - October 2011
iContact March 2011 - May 2011
Boulton Creative June 2010 - August 2010
Stein Mart 2006 - 2009
Skills
Press Releases, Key Message Development, Branding Initiatives, Copywriting, Media Relations, Consumer Media Relations, Pitching Media, Media List Building, Social Media, Media Skills Training, Community Outreach, Constant Contact
Education
University of North Carolina at Chapel Hill 2008 — 2012
Bachelor of Arts, Journalism & Mass Communication
Lorenzo de Medici Institute 2011 — 2011
Southwest High School 2004 — 2008
iContact June 2013 - Present
iContact January 2013 - June 2013
AT&T November 2012 - June 2013
Skills
Networking, Computer Hardware, Windows 7, Technical Support, Microsoft Office, Active Directory, Troubleshooting, Windows XP, Information Technology, Servers, Solid computer skills, VMware, MySQL, System Administration, TCP/IP, Windows Server, Virtualization, CompTIA Network+, Cisco IOS, Group Policy, Salesforce.com, Microsoft Exchange, Email Migration, Powershell
Education
Wake Technical Community College 2011 — 2012
North Carolina State University 2004 — 2006
Quintiles January 2014 - Present
iContact September 2012 - January 2014
University of North Carolina at Chapel Hill July 2010 - December 2011
Ketchum Pleon April 2010 - April 2010
University of North Carolina at Chapel Hill March 2008 - August 2009
McKinney July 2006 - February 2008
Skills
Certified Personal..., Editing, Marketing, Sales, Public Relations, Strategy, Social Media Marketing, Marketing Strategy, Integrated Marketing, Digital Marketing, Social Media, Online Advertising, Account Management, Research, Email Marketing, Advertising, Management
Education
London School of Journalism 2009 — 2010
Postgraduate Diploma, Journalism and Communications
University of North Carolina at Chapel Hill 2002 — 2006
BA, Journalism, Psychology
Vocus March 2012 - Present
iContact January 2008 - March 2012
Skills
Customer Satisfaction, Call Center Operations, Analytics, Customer Retention, Call Center, Customer Experience, Customer Support, Salesforce.com, Vendor Management, CRM, SaaS, Technical Support, Email Marketing, Web Analytics, Mobile Devices, Call Centers, Competitive Analysis, Team Building, Managed Services, E-commerce, Training, Telecommunications, Leadership, Account Management, Direct Sales, Enterprise Software, Troubleshooting, Software Documentation, Business Analysis, Team Management, Management, Strategic Partnerships, Product Management, Solution Selling, Lead Generation, Product Marketing, Business Development, Process Improvement, Cross-functional Team..., B2B, Networking, Business Process, Cloud Computing, Online Marketing, Team Leadership, Start-ups, Customer Acquisition, Strategy, Integration, Professional Services
Education
University of North Carolina at Chapel Hill
Mathematics
iContact 2007 - Present
SAS January 2002 - June 2007
SAS February 2003 - January 2006
Midway Airlines 1995 - 2002
American Airlines 1993 - 1995
Skills
Sales Management, Lead Generation, New Business Development, Product Marketing, Solution Selling, Sales Operations, Forecasting, Email Marketing, Salesforce.com, Customer Relations, Account Management, SaaS, Analytics, Social Media Marketing, Social Media, Consultative Selling, Customer Service, Strategic Partnerships, B2B, Channel, Sales, Cold Calling, Marketing, Strategy, Management, Customer Satisfaction, Leadership, CRM, Product Management, Sales Presentations, Selling, Software Industry, Direct Sales, Enterprise Software, E-commerce, Sales Process, Business Development, Customer Retention, Competitive Analysis, Cloud Computing, Online Marketing, Start-ups, Online Advertising, Executive Management, Customer Acquisition, Channel Partners, Professional Services, Go-to-market Strategy, Budgets, Strategic Planning
Education
The Ohio State University - The Max M. Fisher College of Business 1984 — 1988
Bachelor of Science (B.S.)
The Ohio State University 1983 — 1988
Bachelor of Science
Iron Mountain June 2012 - Present
iContact May 2011 - July 2011
STAT Revenue January 2007 - May 2010
Toastmasters International January 2008 - June 2008
UC Berkeley, Intramural Sports August 2006 - May 2007
The Southwestern Company May 2005 - August 2005
Skills
Data Analysis, Cross-functional Team..., Financial Modeling, Project Management, Competitive Analysis, Product Management, Product Marketing, Business Development, Selling, Analysis, Sales, Analytics, Program Management, Healthcare, Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
MBA, Marketing, Supply Chain, Sustainable Enterprise
University of California, Berkeley 2003 — 2007
BA, Public Health and Psychology
California Academy of Mathematics and Science 1999 — 2003
North Carolina State University August 2013 - Present
3Phoenix May 2013 - August 2013
North Carolina State University August 2012 - May 2013
iContact 2010 - May 2013
iContact 2005 - 2010
Skills
SQL, Linux, Agile Methodologies, Web Applications, Bash, PHP
Education
North Carolina State University 2009 — 2013
Bachelor of Science (BS), Electrical Engineering
SAS October 2014 - Present
PROS May 2012 - August 2014
iContact January 2009 - May 2012
Bronto Software 2008 - 2009
First Data Corporation June 2004 - May 2008
Skills
Software Industry, SaaS, Enterprise Software, Online Marketing, Strategy, Teamwork, Salesforce.com, Account Management, Lead Generation, Marketing Automation, Leadership, New Business Development, Cloud Computing, Product Management, Competitive Analysis, Sales Operations, Business Development, Management, Strategic Partnerships
Education
Shippensburg University of Pennsylvania
Bachelor of Arts (B.A.), History
Merge eClinical September 2014 - Present
e-mail and Social Media Marketing Expert October 2013 - September 2014
Raleigh Gold Jewelry October 2013 - September 2014
EntreDot October 2013 - November 2013
PRP Wine International August 2013 - September 2013
Immaculata Catholic School November 2012 - August 2013
RA Informatics April 2012 - November 2012
iContact September 2011 - August 2012
iContact January 2011 - September 2011
iContact July 2010 - December 2010
Skills
Salesforce.com, SaaS, Email Marketing, Cold Calling, Account Management, Lead Generation, Customer Retention, Social Media Marketing, Solution Selling, Customer Satisfaction, Sales Process, Online Advertising, Social Media, Direct Sales, E-commerce, B2B, Marketing Strategy, Marketing, Sales, New Business Development, Management, Customer Service, Market Research, Strategic Partnerships, Team Building, Leadership, Analytics, Product Management, Sales Presentations, Sales Management, Start-ups, CRM, Marketing Management, Digital Marketing, SEO, Selling, Customer Experience, Marketing Communications, Advertising, Business Development, Team Leadership, Web Analytics, Product Marketing, Social Networking, Call Centers, SEM, Online Marketing, Customer Acquisition, Google Analytics, Entrepreneurship
Education
North Carolina State University 2006 — 2010
B.S, Business Management
North Carolina State University - College of Management 2006 — 2010
BS, Business Management - Entrepreneurship
Cision February 2012 - Present
iContact June 2011 - February 2012
iContact October 2010 - June 2011
iContact June 2010 - October 2010
Wells Fargo, formerly Wachovia Bank July 2007 - June 2010
First Citizens Bank November 2006 - July 2007
Custom Communications March 2005 - July 2006
Custom Communications November 2004 - March 2005
Custom Communications August 2004 - November 2004
Target July 2003 - July 2004
Skills
MS Office Suite, Call Center, Managerial Experience, Billing, Customer Experience, Customer Retention, Troubleshooting, Problem Solving, Customer Service, Customer Relations, Customer Satisfaction, Salesforce.com, Team Leadership, Banking, Retail Management, Microsoft Office, Management, Teamwork, Budgets, Coaching, Training, Sales, Outlook, Microsoft Excel, Account Management, Technical Support, Leadership, Process Improvement, Project Management, Invoicing, Team Building, Call Centers, Data Analysis, CRM, SaaS, Team Management, Recruiting, Business Analysis, Customer Support, Payroll, Performance Management, Marketing, Social Media Marketing, Vendor Management, E-commerce, Analysis, Time Management, Cross-functional Team..., Retail, Sales Operations
Education
University of North Carolina at Chapel Hill 1997 — 1998
NC School of Science and Mathematics 1995 — 1997
Diploma
iContact September 2014 - Present
iContact July 2014 - September 2014
iContact April 2013 - July 2014
Strayer University April 2009 - December 2012
Strayer University May 2008 - April 2009
North Carolina State University May 2006 - May 2008
North American Video October 1998 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Salesforce Administrator, icontact, Email Marketing, HTML scripting, HTML emails, Technical Support, Higher Education, Educational Technology, Financial Aid..., Salesforce.com, Salesforce.com..., Contact Center..., Contact Center..., Email Marketing Software, Social Media Marketing, Recruiting, Policy, Program Management, Student Financial Aid, Enrollment Management, Leadership, Training, Management, Marketing, Staff Development
Education
Strayer University 2009 — 2011
Master of Arts (M.A.), Education
North Carolina State University 2002 — 2006
Bachelor of Arts (B.A.), History
Flint Hill 1990 — 1993
Flint Hill 1990 — 1993
Ipreo July 2015 - Present
UltraLinq Healthcare Solutions, Inc. January 2013 - July 2015
WebAssign January 2012 - January 2013
iContact January 2010 - January 2012
Preation September 2007 - June 2010
iContact 2009 - 2010
BASF March 2006 - September 2007
SourceAlliance 1996 - 1998
Skills
JavaScript, MySQL, PHP, Web Applications, Test Driven Development, MongoDB, jQuery, Agile Methodologies, XML, Scalability, Subversion, Scrum, Node.js, Software Engineering, Amazon Web Services..., OOP, XSD, Backbone.js, Databases, REST, Git, User Experience, Apache, Open Source, JIRA, SOA, Mocha, Asynchronous, Bash, JSON, HTML, Continuous Integration, LAMP, Linux, Architecture, BDD, PostgreSQL, HTML 5, User Interface Design, AJAX, CSS, Web Development, Unit Testing, XHTML, Web Services, Ruby on Rails, DevOps, SaaS
Education
Pensacola Christian College 1999 — 2001
Bachelor of Science, History Education
Visa May 2013 - Present
Rackspace Hosting October 2012 - May 2013
iContact January 2011 - October 2012
iContact May 2010 - December 2010
Smart Online August 2008 - May 2010
Geomagic June 2008 - August 2008
Skills
MySQL, Database Administration, MySQL DBA, Web Development, Database Development, Server Administration, SQL, Databases, Linux, Bash, High Availability, Shell Scripting, Database Design, Git, Windows Server, Requirements Analysis, Data Warehousing, Nagios, Replication, System Administration, Data Modeling, Software Documentation, Troubleshooting, Servers, Operating Systems, Performance Tuning, Disaster Recovery, Data Migration, OS X, Ubuntu, Subversion, Red Hat Linux, Unix Shell Scripting
Education
University of North Carolina at Chapel Hill 2006 — 2008
M.S., Information Science
Shandong University 2002 — 2006
B.E., Software Engineering
Yanggu
Yanggu
iContact August 2014 - Present
iContact September 2010 - August 2014
iContact August 2008 - September 2010
iContact April 2008 - August 2008
BBH Media April 2006 - April 2008
Skills
Salesforce.com, Quality Assurance, Customer Relations, Troubleshooting, HTML, Accounts Receivable, Billing, Chargebacks, Call Center, SaaS, Email Marketing, Invoicing, Customer Service, Online Marketing, JIRA, Customer Satisfaction, Technical Support, Leadership, Social Media Marketing, CRM, Web Analytics, Customer Retention, Call Centers, Account Management, Microsoft Office, Databases, Software Industry, E-commerce, SEO, Business Analysis, Cold Calling, Team Building, Training, Software Documentation, WebEx, Sales Process, Lead Generation, OS X, Management, Enterprise Software, Customer Acquisition, Marketing Automation, Team Leadership, Online Advertising, Strategy, Analytics, Strategic Partnerships, Sales Operations, Cross-functional Team..., SEM
Education
Wake Technical Community College 2010 — 2012
Associates of Art
University of North Carolina at Greensboro 1998 — 2000
Political Science
Vocus 2012 - Present
iContact March 2010 - Present
WeatherBug May 2006 - February 2010
AWS/WeatherBug May 2006 - February 2010
AWS Convergence Technologies, Inc May 2006 - February 2010
Global eXchange Services 2005 - 2006
GXS 2004 - 2005
URS Corporation 2004 - 2005
Skills
Salesforce.com, Account Management, New Business Development, Sales, Lead Generation, Email Marketing, SaaS, Sales Management, Solution Selling, Online Advertising, Digital Marketing, Online Marketing, Product Management, Marketing, Strategy, SEO, Selling, Sales Presentations, B2B, Marketing Strategy, E-commerce, Team Building, Sales Operations, Sales Process, Social Media Marketing, Cold Calling, Strategic Partnerships, Direct Sales, SEM, CRM, Product Marketing, Enterprise Software, Mobile Devices, PPC, Direct Marketing, Mobile Marketing, Customer Retention, Analytics, Digital Media, Competitive Analysis, Customer Acquisition, Web Analytics, Social Networking, Start-ups, Advertising, Business Development, Marketing Communications, Google Analytics, Digital Strategy, Multi-channel Marketing
Education
Penn State University 1999 — 2004
BA, Journalism
Vocus February 2012 - Present
iContact September 2011 - February 2012
iContact September 2010 - September 2011
Cisco Systems November 2008 - May 2011
Crispin Corporation April 2008 - August 2008
Ajilon Consulting March 2006 - April 2008
Skills
Salesforce.com, TCP/IP, Troubleshooting, Operating Systems, Linux, BMC Remedy, Microsoft Office, OS X, Social Media, Integration, HTML, Windows 7, VMware, Networking, Technical Support, Social Media Marketing, Online Marketing
Education
State University of New York at New Paltz
BS, Communications: TV/Radio Production
SAS October 2014 - Present
Verizon Terremark September 2012 - September 2014
TEKsystems March 2012 - September 2012
Shodor Education Foundation, Inc. December 2010 - August 2011
iContact July 2008 - December 2009
Hewlett-Packard November 2007 - July 2008
Opsware Inc December 2006 - November 2007
Northland Communications November 1999 - May 2006
Syracuse Linux User Group (www.syrlug.org) April 2005 - July 2005
Syracuse Linux User Group (www.syrlug.org) October 1999 - April 2005
Skills
Linux, System Administration, Cloud Computing, Virtualization, Red Hat Linux, Unix, HTML, Windows, Servers, MySQL, Shell Scripting, Troubleshooting, Perl, SQL, SaaS, HP, Apache, DNS, Switches, Windows Server, Microsoft Exchange, Windows 7, Routers, Disaster Recovery, Solaris, HP-UX, Operating Systems, Technical Support, Network Administration, Software Development, Data Center, Bash, Enterprise Software, XP
Education
State University of New York College at Oswego 1984 — 1990
Bachelor of Arts (B.A.), Spanish Language and Literature
Three Ships April 2014 - September 2014
MedThink Communications August 2013 - April 2014
Centerline Digital January 2011 - July 2013
iContact April 2010 - January 2011
The Apple Store April 2010 - November 2010
Ulanguzi Creative Strategies July 2006 - March 2010
Net32 June 2000 - July 2006
Apple February 2004 - January 2005
Mediawerks January 2001 - February 2001
Trammell Crow Company 2001 - 2001
Skills
CSS, JavaScript, PHP, Photoshop, User Interface, SEO, Web Design, XML, MySQL, XHTML, jQuery, Wordpress, Linux, HTML5, Web Development, InDesign, Apache, Front-end Development, Accessibility, SEM, HTML, Mac, Information Architecture, User Interface Design, User Experience, Google Analytics, HTML + CSS, CMS, Web Standards, Adobe Creative Suite, Web Analytics, Website Development, Mac OS X, Web 2.0, E-commerce, Mobile, Social Media, Agile, Prototyping, Web Project Management, OS X, Agile Methodologies, Front-end, WordPress, HTML 5, Dreamweaver, User Experience Design, Multimedia, Adobe Fireworks, Interaction Design
Education
University of North Carolina at Chapel Hill 1996 — 2000
BA, Journalism and Mass Communication
C.E. Jordan High School 1994 — 1996
MetLife April 2014 - Present
Cisco Systems May 2012 - March 2014
iContact 2011 - 2012
eWayDirect February 2010 - March 2011
DaVita July 2007 - December 2008
Peirce College June 2005 - July 2007
University of Pennsylvania May 2001 - July 2004
Skills
Salesforce.com, Excel, Access, Microsoft Office, Database Administration, Data Analysis, Data Mining, Data Warehousing, Ad Hoc Reporting, Reporting Analysis, Team Building, Data Management, Leadership, Business Analysis, Marketing, Microsoft Excel, Training, Analysis, Microsoft SQL Server, Sales, Troubleshooting, SharePoint, Outlook, Team Leadership, Data Modeling, Software Documentation, HTML, Business Intelligence, Call Centers, Finance, PowerPoint, Analytics, Database Admin, Project Management, Social Media, Microsoft Word, Systems Analysis, Process Improvement, Databases, Business Objects, CRM, XP, Customer Service, Technical Support, Lotus Notes, Research, Visual Basic, Web Applications, MySQL, Time Management
Education
Temple University 2000 — 2005
Bachelor of Science (BS), Information Science and Technology
Fidelity Investments September 2012 - Present
BB&T April 2012 - August 2012
iContact June 2008 - March 2012
Motricity September 2005 - September 2007
School of Information and Library Science, UNC August 2003 - May 2005
News and Observer August 2004 - December 2004
ExplorNet October 1999 - July 2003
1999 Special Olympics World Summer Games January 1999 - August 1999
Lexington Herald-Leader April 1996 - August 1998
Owensboro Messenger-Inquirer October 1992 - April 1996
Skills
Usability Testing, Information Architecture, User Experience, User Interface Design, Writing, Survey Creation and..., Focus Groups, Editing, Interviewing, Cognitive Walkthroughs, Competitive Analysis, Heuristic Evaluations, Data Analysis, Contextual Inquiry, Unmoderated Remote..., Product Strategy, Product Design, Mobile Design, Project Management, User Scenarios, Prototyping, Still-Photo Surveys, Affinity Diagramming, Storyboarding, Card Sorting, Prototype, Analysis, Heuristic Evaluation, Product Management, Cognitive Walkthrough, Persona, Task Analysis, User Research, Interviews, Wireframes, User-centered Design, Interaction Design, Usability
Education
University of North Carolina at Chapel Hill 2003 — 2005
MSIS, Information Science
Western Kentucky University 1987 — 1992
B.A., English, Journalism
Stanley Gibbons Ltd 2013 - Present
American Journal Experts 2011 - 2013
Atlantic BT 2010 - 2011
iContact 2007 - 2010
Skills
Git, PHP, MySQL, AJAX, E-commerce, Scrum, jQuery, Unit Testing, REST, OOP, Java, MongoDB, ElasticSearch, Databases, Scalability, JSON
Education
UNC Chapel Hill 2003 — 2007
Bachelor of Science (BS), Information Systems, Computer Science
Oak City Labs September 2014 - Present
StepLeader May 2014 - September 2014
StepLeader August 2012 - May 2014
Aprimo (Teradata) April 2012 - September 2012
iContact January 2010 - May 2012
ChannelAdvisor August 2008 - January 2010
Peopleclick February 2006 - July 2008
Peopleclick August 2004 - January 2006
AgSouth Farm Credit June 1999 - December 2003
Skills
Software as a Service, Linux, System Administration, Project Planning, LAMP, Troubleshooting, SQL, Virtualization, KVM, SaaS, Cloud Computing, Nagios, Puppet, Cacti, Agile, NetApp, RHEL, CentOS, Debian, Continuous Integration, Team Building, Agile Methodologies, Integration, Data Center, Agile Project Management, Web Applications, Feature Prioritization, Product Road Mapping, Road-mapping, Scrum, Enterprise Software, IT Strategy, Software Design, Start-ups, Perl, Apache, Quality Assurance, PHP, Technical Leadership, Open Source, Amazon Web Services..., Windows Server, Servers, VMware, Databases, Shell Scripting, Unix, MySQL, Red Hat Linux, Bash
Education
North Carolina State University - College of Management 2007 — 2009
MBA
University of South Carolina Upstate 1999 — 2002
BS
ChannelAdvisor February 2014 - Present
ChannelAdvisor October 2012 - February 2014
ChannelAdvisor January 2012 - October 2012
iContact September 2009 - January 2012
365 Sports, Inc. October 2007 - July 2009
Piedmont Triad Entrepreneurial Network January 2007 - May 2007
Skills
Salesforce.com, Microsoft Office, Cold Calling, Consultative Sales..., Lead Qualification
Education
University of North Carolina at Greensboro 2003 — 2007
Business Administration, Marketing
Yeditepe University
iContact February 2014 - Present
Vocus August 2012 - February 2014
iContact September 2010 - August 2012
StoneRiver September 2005 - November 2010
Skills
SaaS, Account Management, Customer Relations, Team Leadership, Salesforce.com, Project Coordination, Web Analytics, Sales, Social Media Marketing, Product Development, Customer Acquisition, New Business Development, Team Building, Online Marketing, Customer Satisfaction, Customer Retention, Strategic Planning, Leadership, Process Improvement, CRM, B2B, Marketing Strategy, Vendor Management, Email Marketing, Business Development, Marketing, Lead Generation, Customer Service, Social Media, Solution Selling, Business Analysis, Management, Cross-functional Team..., Sales Management, Marketing Communications, Analytics, Strategy, Business Strategy, Call Centers, Training, Start-ups, Strategic Partnerships, Sales Process, Direct Sales, Call Center, Online Advertising, Cloud Computing, Selling, Product Marketing, Customer Experience
Education
University of North Carolina at Chapel Hill
Bachelors, Management and Society
ReverbNation May 2014 - Present
ReverbNation March 2013 - May 2014
WebAssign February 2012 - February 2013
iContact July 2007 - February 2012
Skills
Agile Methodologies, Scrum, Subversion, Git, MySQL, Backbone.js, JavaScript, Perl, PHP, jQuery, require.js, CSS, Ruby, Software Development, HTML 5, Scalability, SQL, Unit Testing, HTML
Education
University of California, Santa Barbara 2003 — 2007
BS, Computer Engineering
LexisNexis July 2013 - Present
LexisNexis May 2012 - Present
iContact March 2011 - March 2012
Motricity July 2007 - December 2010
Symantec Corporation January 2001 - July 2007
Symantec Corporation May 1996 - January 2001
Skills
Agile Software..., Software Development, PMP, Certified Scrum Master..., Agile Project Management, Scrum, Product Management, Business Intelligence, Software Project..., SaaS, Agile Methodologies, Six Sigma, SDLC, SOA, Requirements Analysis, Software Design, PMO, Software Quality..., Web Applications, Mobile Applications, Product Development, Release Management, Enterprise Software, Management, Integration, Web Services, Continuous Integration, Business Analysis, Subversion, Testing, Enterprise Architecture, E-commerce, C#, Unix, Vendor Management, Quality Assurance, Test Automation, Requirements Gathering, Databases, Cross-functional Team..., JIRA, Software Engineering, TFS, Cloud Computing, XML, REST, Test Planning
Education
The College of William and Mary - The Mason School of Business 2003 — 2005
MBA
Saint Joseph's College 1991 — 1995
Bachelor of Science (B.S.), Math/Computer Science
Deutsche Bank November 2011 - Present
The Roadmap Ahead January 2007 - Present
We Geo October 2009 - November 2011
iContact April 2008 - September 2009
Motricity March 2005 - October 2006
Sun Microsystems 2001 - 2005
OmniSky 2000 - 2001
NetObjects, Inc 1996 - 2000
Ross Systems 1991 - 1996
Skills
Enterprise Software, Identity Management, Product Management, Income Statement, Product Lifecycle..., Pricing, Strategic Partnerships, SaaS, Mobile Content, Product Marketing, Cross-functional Team..., Start-ups, Competitive Analysis, E-commerce, Product Development, Agile Methodologies, Strategy, Email Marketing, Mobile Devices, Integration, Go-to-market Strategy, Scrum, Leadership, Mobile Technology, Mobile Marketing, Market Research, Partner Management, Market Analysis, Management, Cloud Computing, Team Building, Salesforce.com, CRM, Lead Generation, Consulting, Integrated Marketing, Security, Mobile Applications, Analytics, User Experience, P&L Management, Web Applications, Web Services, Wireless, Process Improvement
Education
San Jose State University
Bachelor of Science, Business and Computer Science
Santa Clara University
MBA
iContact October 2012 - Present
FunCom Inc September 2011 - September 2012
IPRO, Inc November 2010 - July 2011
ACS Inc August 2009 - September 2010
CESI December 2008 - May 2009
University of Michigan May 2004 - October 2006
Skills
Management, Team Leadership, Customer Service, Microsoft Excel, Data Analysis, Quality Assurance, Photoshop, Data Entry, Online Gaming, JIRA, Salesforce.com, Social Media, Social Media Marketing, Program Management, Customer Satisfaction, MMO, Outlook, Leadership, Microsoft Word, Call Centers, Video Games, PowerPoint, Social Networking, Technical Support, Business Analysis, Teamwork, Team Building, Windows, Microsoft Office
Education
University of Michigan 2002 — 2007
Bachelors of Science, Political Science
Central Lake High School 1998 — 2002
High School Diploma, Academic
iContact March 2013 - Present
iContact April 2012 - March 2013
iContact December 2010 - April 2012
Yay Advertising Co. August 2009 - October 2010
PharmaSys, Inc. August 2008 - December 2008
Skills
Salesforce.com, Email Marketing, Marketing Communications, Microsoft Office, Social Media, Lead Generation, Inside Sales, Account Management, Online Advertising, PPC, Advertising, Management, Marketing Strategy, Marketing, SEO, SaaS, Online Marketing, Social Media Marketing, E-commerce, B2B, Sales, Strategic Partnerships, CRM, Direct Mail, Digital Marketing, Product Marketing, Strategy, Sales Operations, Public Relations, New Business Development, Customer Retention, Customer Service
Education
North Carolina State University 2005 — 2009
BA, Communication
Windsor Circle, Inc. August 2015 - Present
iContact March 2013 - August 2015
iContact June 2012 - March 2013
Enterprise Rent-A-Car October 2007 - May 2012
Sebasco Harbor Resort June 2007 - October 2007
Corolla Light Resort and Community Association May 2006 - August 2006
Skills
Email Marketing, Customer Service, Social Media Marketing, Sales, Marketing, Management, Social Media, Strategy, Social Networking, Marketing Communications, Training, New Business Development, Event Planning, Sales Management, Salesforce.com
Education
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Arts, Communications
University of New South Wales 2005 — 2005
Cisco January 2014 - Present
iContact June 2012 - October 2013
TEKsystems January 2012 - June 2012
Enterprise Rent-A-Car July 2008 - January 2012
Perennial Mortgage January 2006 - July 2008
Mothers Against Drunk Driving August 2007 - May 2008
Skills
Sales Management, Marketing Strategy, Technical Recruiting, Cold Calling, Sales, Marketing, Retail, Sales Operations, Recruiting, Account Management, Customer Service, Networking, Microsoft Office, Project Management, B2B, CRM, New Business Development, Customer Satisfaction, Strategic Planning, Customer Retention, Strategy, Leadership, Direct Sales, Team Leadership, Enterprise Software, Team Building, SaaS, Management, Salesforce.com, Social Media Marketing, Sales Presentations, Email Marketing, Lead Generation, Selling, Sales Process, Human Resources, Interviews
Education
North Carolina State University 2004 — 2008
B.S, Political Science-Public Policy
North Carolina State University 2004 — 2008
BA, Political Science-Public Policy
CBS Interactive March 2015 - Present
On The Grid July 2012 - Present
fitmob September 2013 - March 2015
Autodesk April 2013 - July 2013
Tagged March 2012 - March 2013
Self-Employed January 2002 - January 2013
iContact November 2010 - March 2012
Pathos Ethos October 2009 - November 2010
Walker and Associates October 2008 - January 2009
GameVee 2007 - 2008
Skills
Typeface Design, User Interface Design, Graphic Design, Product Design, Social Media, User Experience, Art Direction, Creative Direction, Usability Testing, User Interface, Interaction Design, Web Design, Corporate Identity, Typography, Visual Design, Experience Design, Information Architecture, Heuristic Evaluation, CSS
Education
Savannah College of Art and Design 2007 — 2011
Bachelors, Visual Communication
CSpring August 2014 - Present
TDWI Carolinas Chapter July 2013 - Present
Wake Technical Community College July 2013 - Present
Red Hat June 2012 - July 2014
RTP Pentaho User Group June 2011 - March 2014
Datamensional, LLC March 2012 - June 2012
iContact March 2011 - March 2012
iContact November 2010 - March 2011
Berry Plastics June 2006 - November 2010
Skills
Business Intelligence, Data Warehousing, ETL, Databases, Agile Methodologies, Data Integration, MySQL, Pentaho, OLAP, SQL, Linux, Business Intelligence..., Analytics, Data Warehouse..., Software Development, Database Design, Data Modeling, Open Source, Data Quality, HTML, Data Analysis, PHP, Scrum, Subversion, Team Building, Dimensional Modeling, Data Management, Dashboard, Access, XML, JavaScript, Business Analysis, Kanban, Shell Scripting, Data Migration, MDX, Cubes, Eclipse, Symfony, NetBeans, Git, Application Development, Agile, Database Management, Lean Manufacturing, Dashboards, Database Development, Amazon Web Services..., Amazon Web Services, Continuous Integration
Education
Saint Joseph's University 2009 — 2010
MS, Business Intelligence
Chowan University 2002 — 2006
BS, Business Administration
iContact February 2013 - Present
iContact June 2012 - March 2013
UNC General Alumni Association December 2010 - June 2012
Carolina Performing Arts June 2007 - December 2010
Apple August 2007 - April 2008
Skills
Product Management, Email Marketing, Online Marketing, Digital Marketing, Social Media, Social Media Marketing, Email Deliverability, Agile Methodologies, Marketing Strategy, Blogging, Adobe Creative Suite, Graphic Design, Creative Direction, Editing, Salesforce.com, Google Adwords, Account Management, Google Analytics, Balsamiq, JIRA, FogBugz
Education
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Arts, Journalism and Mass Communication, American Studies
Integration Point, Inc. January 2013 - June 2015
iContact 2010 - 2011
Skills
XML, C#, Visual Studio, Microsoft SQL Server, C++, TFS, International Business..., Cross-functional Team..., Data Analysis
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2015 — 2017
Master of Business Administration (M.B.A.)
KnowledgeTree Inc. November 2012 - Present
Centerline Digital March 2012 - November 2012
iContact July 2011 - March 2012
iContact March 2009 - July 2011
IBM February 2008 - March 2009
Arsenal Digital Solutions June 2007 - February 2008
Arsenal Digital Solutions April 2004 - June 2007
Skills
Agile Methodologies, PHP, Subversion, HTML, SQL, Ruby, MySQL, Apache, Scrum, Web Development, Git, JavaScript, jQuery, Test Driven Development, Ruby on Rails, REST, AJAX, Software Development, Agile, Java, CSS, LAMP, Mac OS X, Eclipse, Integration, OS X, Web Applications, JSP, TDD, Facebook API, Dojo, HTML 5, Databases, Bash, JSON, XML, JIRA, AngularJS, Salesforce.com Developer
Education
North Carolina State University 1999 — 2003
Bachelor of Science, Computer Science
iContact June 2015 - Present
OutMarket February 2014 - Present
MorphoTrust ™ USA April 2013 - February 2014
Vocus February 2012 - July 2012
Skills
Content Strategy, Social Media Marketing, Press Releases, SEO, Email Marketing, Social Media, Marketing Communications, B2B, B2C, Online Advertising, Salesforce.com, Marketing, Administrative..., Office Administration, Microsoft Office, Lead Generation
Education
Towson University 2007 — 2011
History, 3.2 Cumulative
iContact August 2010 - Present
Fayla's Follies January 2008 - Present
Monica Sims Photography 2008 - Present
Monica Sims Consulting October 2005 - Present
US Census Bureau March 2010 - July 2010
Leverage Marketing January 2009 - April 2009
Skylist: A Datran Media Company August 2006 - June 2008
Critical Mass December 2005 - August 2006
Oxford University Press September 2004 - September 2005
iVillage February 2004 - September 2004
Education
Susquehanna University 1990 — 1994
BA, Speech Communications, Journalism, Women's Studies
Columbia High School 1986 — 1990
Microsoft June 2015 - Present
BlueStripe Software October 2013 - June 2015
Albright Digital May 2012 - November 2013
iContact June 2011 - May 2012
/n Software Inc. August 2007 - July 2011
University of North Carolina at Chapel Hill January 2004 - May 2007
Skills
Enterprise Software, Management, Lead Generation, Account Management, SaaS, Strategy, Sales Process, Salesforce.com, Sales, Data Center
Education
University of North Carolina at Chapel Hill
Bronto Software April 2014 - Present
Marlins of Raleigh February 2008 - Present
iContact / Vocus June 2012 - April 2014
iContact May 2011 - June 2012
Skills
Consultative Selling, Salesforce.com, Microsoft Office, Account Management, Email Marketing, Social Media Marketing, Online Marketing, SaaS, Cold Calling, Customer Acquisition, Selling, CRM, Social Media, Marketing, Sales, Lead Generation, New Business Development, B2B, Marketing Strategy, Customer Retention, Social Networking, Sales Process, Direct Sales, Online Advertising, Sales Operations, Sales Presentations, Strategic Partnerships, Team Building, Small Business, Leadership, SEO, E-commerce, Product Marketing, SEM, Entrepreneurship, Strategy, Competitive Analysis, Product Management, Analytics, Digital Marketing, Business Development, Google Analytics, Start-ups, Marketing Communications, PPC, Direct Marketing, Web Analytics
Education
North Carolina State University 2007 — 2011
B.S, Fashion and Textile Management - Brand Management and Marketing
Pet360, a Division of PetSmart November 2013 - Present
iPromo LLC May 2013 - November 2013
Channel IQ May 2012 - March 2013
iContact February 2009 - March 2012
ChannelAdvisor March 2005 - August 2008
Pinnacor / CBS MarketWatch 2003 - 2005
Broadcom Corporation 2000 - 2002
Rockwell Electronic Commerce 1998 - 2000
Charles Industries 1996 - 1998
Skills
Executive Management, Organizational..., Leadership Mentoring, Coaching Staff, Team Leadership, Team Management, Team Building, Leading Change, Change Management, Strategic Planning, Mergers & Acquisitions, IT Management, IT Strategy, IT Operations, Technology Evaluation, Technology Planning, Technology..., Technology Integration, SaaS, E-commerce, Agile Product..., Infrastructure Planning, Financial Modeling, Budget Management, Compliance Management, Strategic Sourcing, Vendor Management, Network Security, Data Security, Outsourcing Management, IT Outsourcing, Agile Methodologies, Mergers, Data Center, Start-ups, Enterprise Software, Infrastructure, Leadership, Cross-functional Team..., Budgets, Strategy, Integration, Business Strategy, CRM, Management, Business Development, Process Improvement, Cloud Computing, Project Management, SOA
Education
Northern Illinois University
BS, Finance
iContact July 2011 - Present
iContact March 2008 - July 2011
Oxford University Press August 2006 - March 2008
Skills
Salesforce.com, Email Marketing, Web Analytics, Social Media, Online Marketing, Google Analytics, Content Management, Social Media Marketing, Technical Support, Editing, E-commerce, Lead Generation, SaaS, HTML, Online Advertising, Account Management, SEM, Digital Marketing, Customer Acquisition, CRM, User Experience, Google Adwords, PPC, B2B, Team Leadership, WordPress, Strategic Partnerships, Marketing Automation, SEO, Content Strategy, Mobile Marketing
Education
University of North Carolina at Chapel Hill 2001 — 2005
BA, English
SAS June 2015 - Present
inMotionNow October 2014 - June 2015
iContact April 2012 - October 2014
iContact July 2011 - April 2012
iContact September 2010 - June 2011
Branch Banking and Trust August 2007 - September 2010
US Army January 2003 - May 2003
Skills
Account Management, Salesforce.com, Cold Calling, Email Marketing, Lead Generation
Education
University of Iowa 2003 — 2007
Bachelors, Spanish, International Studies, French
Bronto Software April 2013 - Present
iContact October 2009 - April 2013
iContact January 2009 - October 2009
Innovation Research and Training May 2005 - November 2008
Skills
Graphic Design, Photoshop, Dreamweaver, Email Marketing, HTML, CSS, Email Newsletter Design, Logo Design, Social Media, Adobe Creative Suite, SaaS, Technical Support, Call Centers, Troubleshooting, Editing, Typography, Customer Service, Graphics, Web Design, Training, Newsletters, Social Networking
Education
University of North Carolina at Chapel Hill 2000 — 2004
BA, Psychology
Newell Rubbermaid May 2015 - Present
Chiquita June 2014 - May 2015
Hanesbrands Inc. April 2012 - May 2014
iContact May 2010 - April 2012
Skills
Salesforce.com, Forecasting, Accounts Payable, QuickBooks, Payroll, Inventory Management, Microsoft Excel, Social Media Marketing, Microsoft Office, Social Media, Finance, Email Marketing, Accounting, Demand Planning, Competitive Analysis, Leadership, Time Management, Cross-functional Team..., PowerPoint, Data Analysis, Team Building, E-commerce, Access, Process Improvement, Analytics, Business Analysis, Retail, Analysis, Budgets, Account Reconciliation
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2009 — 2011
Bachelor of Science; BSBA, Business Administration
Surry Community College 2007 — 2009
Associates in Arts
Zendesk September 2015 - Present
Deloitte Services LP July 2014 - September 2015
ICMI January 2013 - July 2014
ICMI August 2012 - January 2013
Vocus February 2012 - November 2012
iContact June 2008 - February 2012
Aegis Philippines/PeopleSupport August 2007 - June 2008
Aegis Philippines/PeopleSupport October 2004 - August 2007
Aegis PeopleSupport Philippines Inc. March 2003 - October 2004
Level 3 Communications (Genuity) March 2001 - March 2003
Skills
Customer Experience, Customer Satisfaction, Global Operations, Customer Retention, Strategic Partnerships, Technical Support, Customer Acquisition, Team Building, Customer Support, Vendor Management, Leadership, Account Management, CRM, Strategy Execution, SaaS, Salesforce.com, Strategy, Start-ups, Call Centers, Social Networking, Strategic Planning, Executive Management, Customer Service, Workforce Management, Outsourcing, Email Marketing, Telecommunications, E-commerce, Lead Generation, Management, Performance Management, Networking, Online Marketing, Social Media Marketing, Direct Marketing, Call Center, Social Media, Business Intelligence, Product Management, Analytics, Sales Operations, Product Marketing, Marketing, Mobile Devices
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2002 — 2006
MBA, Global Business
University of Wisconsin-Madison 1990 — 1994
JBA and BA, Journalism and Public Relations
Hortonville High School 1986 — 1990
Duke Energy Corporation May 2011 - Present
iContact January 2011 - May 2011
Cisco March 2010 - May 2010
Cisco September 2008 - April 2009
GlaxoSmithKline October 2004 - February 2008
GlaxoSmithKline 2003 - 2004
North Carolina State Education Assistance Authority 1992 - 2001
IBM 1993 - 1999
Skills
Program Management, ITIL, Six Sigma, Call Center, Customer Relations, VPN, VoIP, Engineering, Cisco ICM, Mobile, Technical Management, Documentation, Process Improvement, Team Leadership, Vendor Management, Business Analysis, Project Planning, PMP, Change Management, MS Project, IT Service Management, Team Building, IT Strategy, People Management, Process Engineering, Problem Solving, Service Delivery, Strategic Planning, IT Management, Quality Assurance, Requirements Analysis, Integration, Troubleshooting, Cross-functional Team..., Outsourcing, Team Management, Software Documentation, Technology Management, Strategy, SDLC, Management, Customer Service, Leadership, CRM, Project Management, Resource Management, Business Process, Training, Call Centers, Visio
Education
University of North Carolina at Chapel Hill 1982 — 1986
Bachelor's, Industrial Relations
iContact June 2012 - Present
Time Warner Cable June 2011 - January 2012
North Carolina Wildlife Resources Commission October 2007 - May 2009
Skills
Salesforce.com, Email Marketing, Social Media, Marketing, SaaS, Customer Service, Account Management, Online Marketing, Lead Generation, Sales, Online Advertising, Social Media Marketing, Digital Marketing, Team Building, Team Leadership, Customer Retention, Cold Calling, Direct Sales, CRM, B2B, E-commerce, Strategic Partnerships, Customer Acquisition, SEM, Sales Presentations, Selling, SEO
Education
North Carolina State University 2006 — 2010
Bachelor's degree, Communication, General
Universtiy of Southern Mississippi 2001 — 2004
iContact February 2015 - Present
iContact February 2013 - February 2015
Children's Flight of Hope September 2012 - February 2013
Triangle Family Services October 2011 - December 2011
Skills
Writing, Editing, Family Services, International Relations, Event Planning, Event Management, Social Media, Lead Generation, Salesforce.com, SaaS, Business Intelligence, Account Management, CRM, Blogging, Public Relations, Community Outreach
Education
North Carolina State University 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
SciQuest August 2014 - Present
MedThink Communications March 2013 - April 2014
iContact (acquired by Vocus) October 2011 - March 2013
iContact May 2011 - October 2011
Strasburg Children March 2002 - May 2011
Strasburg Children January 2004 - March 2006
Skills
Salesforce.com, Sales, Cold Calling, Sales Management, Account Management, SaaS, Lead Generation, Sales Process, Software Industry, New Business Development, Direct Sales, Solution Selling, Selling, Email Marketing, Marketing, Social Media, Customer Service, Retail, Customer Satisfaction, Merchandising, Coaching, Customer Retention, Business Strategy, Inventory Management, Marketing Strategy, Social Media Marketing, Sales Presentations, B2B, Recruiting, Training, Advertising, CRM, Management, Team Building, E-commerce, Team Leadership, Marketing Communications, Product Marketing, Strategy, PPC, Competitive Analysis, Customer Acquisition, Online Advertising, Social Networking, Digital Marketing, Business Development, Sales Operations, Online Marketing, Strategic Partnerships, SEM
Education
St. Francis University 1997 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Bishop McCort High School
West Monroe Partners January 2014 - Present
Madrona Solutions Group October 2012 - December 2013
Wired Triangle March 2012 - September 2012
iContact February 2011 - March 2012
iContact December 2009 - January 2011
iContact January 2009 - November 2009
Coastal Federal Credit Union December 2004 - March 2006
Skills
Salesforce.com, Force.com, Cloud Computing, Business Analysis, Customer Relations, Call Center, Documentation, Knowledge Management, Email Marketing, Customer Satisfaction, Problem Solving, Teamwork, Social Media, Business Process, Data Analysis, Analytics, Customer Experience, Troubleshooting, Software Documentation, CRM, SFDC, Cross-functional Team..., Agile Methodologies, Business Intelligence, Account Management, Salesforce.com..., Business Process..., SaaS, Process Improvement, Requirements Analysis, SQL, Customer Service, Marketo, Marketing, Lead Generation, Marketing Automation, Salesforce.com..., Integration, Technical Support, Vendor Management, Enterprise Software, Scrum, Product Management, PaaS, Call Centers, Testing, Data Migration, Databases, E-commerce, Sales Operations
Education
Bombay University 1980 — 1995
Bachelor of Commerce (B.Com.), Computers and Accounting
ChannelAdvisor September 2012 - Present
iContact December 2009 - September 2012
iContact December 2007 - December 2009
Logans trading center 2007 - 2008
INDEPENDENT CONTRACTOR January 2006 - December 2007
La Farm Bakery July 2004 - May 2006
SAS July 2005 - October 2005
JC Raulston Arboretum July 2002 - July 2005
Bloomin Orchids June 2000 - December 2003
Skills
Horticulture, Customer Service, Problem Solving, Salesforce.com, Troubleshooting, Email Marketing, HTML, SaaS, Sales, CRM, CSS, Product Management, Customer Satisfaction, XP, Call Centers, Linux, Account Management, Technical Support, SQL, Marketing, E-commerce, Customer Retention, Call Center, Online Marketing, Management, Business Analysis, Networking, Social Media Marketing, Web Design
Education
North Carolina State University 2002 — 2005
Bachelor of science, Horticulture
Wake Technical Community College 2000 — 2002
Skytap July 2013 - Present
open source April 2014 - Present
WebAssign May 2012 - July 2013
The Argyle Company December 2011 - May 2012
iContact February 2008 - December 2011
Examgen January 2006 - February 2008
Skills
Agile Methodologies, Scrum, Subversion, PHP, JavaScript, MySQL, jQuery, Python, Ruby, Git, OOP, Test Driven Development, CSS, SQL, Web Applications, Linux, HTML, Web Development, PostgreSQL, MongoDB, Continuous Integration, Backbone.js, Unit Testing, Front-end, PHPUnit, Scalability, Software Development, SaaS, Memcached, Node.js, JIRA, Ruby on Rails, Architecture, LAMP, Software Engineering, Open Source, AJAX, Web Services, Test Automation, JSON, User Interface, Software Design, XML, Object Oriented Design
Education
Syracuse University 2002 — 2006
BS, Computer Science
Zurn Industries, LLC August 2015 - Present
Web Decisions April 2015 - July 2015
University of North Carolina at Chapel Hill August 2012 - May 2013
Adzerk June 2012 - August 2012
iContact June 2010 - August 2010
Skills
Salesforce.com, Customer Service, Microsoft Office, Cold Calling, Customer Satisfaction, Public Speaking, Social Networking, Time Management, Event Planning, Sales, Leadership, Lead Generation, Data Analysis, Analysis, Microsoft Excel
Education
University of North Carolina at Chapel Hill 2010 — 2014
Bachelor of Arts (B.A.), Economics, Mathematics
Cary Academy 2006 — 2010
Rodan + Fields May 2015 - Present
All About Beer Magazine August 2013 - November 2013
PRA International January 2013 - March 2013
iContact October 2010 - March 2011
Matrix Resources May 2008 - January 2010
Wake County Public Schools August 2002 - May 2008
Skills
Recruiting, Sourcing, Onboarding, Talent Acquisition, Technical Recruiting, Salesforce.com, Internet Recruiting, Microsoft Office, Cold Calling, Customer Service, Applicant Tracking..., Interviews, Leadership, Employee Relations, Human Resources, Benefits Negotiation, Training
Education
Saint Bonaventure University 1996 — 2000
Bachelor of Science (BS), Elementary Education and Teaching
Saint Bonaventure University 1996 — 2000
Bachelor of Science (B.S.), Elementary Education and Teaching
NetApp April 2015 - Present
NetApp November 2013 - April 2015
FacilityDude.com, Inc. December 2010 - October 2013
iContact February 2010 - December 2010
Client Development Services June 2007 - September 2009
Matrix Direct May 2005 - May 2007
Enterprise Rent-A-Car June 2003 - May 2005
Skills
Lead Generation, Selling, SaaS, Sales, Salesforce.com, Cold Calling, Call Centers, Sales Process, Account Management, Sales Operations, B2B, Sales Presentations, Solution Selling, CRM, Strategic Partnerships, New Business Development, Direct Sales, Leadership, Business Development, Outside Sales, Building Relationships, Team Building, Customer Retention, Teamwork, Software Industry, Customer Acquisition, Customer Service, Trade Shows, Enterprise Software, Cloud Computing, Marketing, Microsoft Word, Sales Management, Microsoft Excel, Customer Satisfaction, Marketing Automation, Strategy, Contract Negotiation, Marketing Communications, Start-ups, Channel Partners, Social Media Marketing, Competitive Analysis, Direct Marketing, Product Management, Customer Relations, Excel, Word, Storage, NetApp
Education
University of Nevada-Las Vegas 1998 — 2002
BA, Corporate Communications
iContact February 2015 - Present
iContact October 2013 - January 2015
StepLeader September 2012 - September 2013
StepLeader March 2012 - August 2012
News Over Wireless August 2011 - February 2012
Enterprise Rent-A-Car March 2011 - August 2011
ESPN June 2009 - August 2009
Skills
Business Development, iPhone, Mobile Devices, Mobile Marketing, Salesforce.com, AudioVault, Mobile Applications, Advertising Sales, Mobile Advertising, Android, Smart TV, Mobile Internet, Digital Media, Online Advertising, Social Media Marketing, Sales, Advertising
Education
University of North Carolina at Greensboro 2006 — 2010
B.A., Media Studies
Wake County Sheriff's Office April 2014 - Present
iContact January 2013 - November 2013
Time Warner Cable March 2012 - January 2013
Windstream Communications August 2009 - March 2012
Verizon Communications March 2009 - June 2009
Verizon November 2003 - June 2009
Skills
Managed Services, Co-location, Solution Selling, Direct Sales, Unified Communications, Telecommunications, VoIP, T1, MPLS, Hosted Services, Salesforce.com, Account Management, SIP Trunking, PRI, Cold Calling, Management, Sales Operations, Call Centers, Strategy, Selling, Sales, Email Marketing, Wireless
Education
Shaw University 1987 — 1991
B.S, Business Management
Mount Saint Mary Academy 1983 — 1987
High School Diploma, College Prep
Cision March 2015 - Present
OutMarket August 2014 - March 2015
Vocus February 2012 - August 2014
iContact June 2011 - March 2012
Peopleclick Authoria March 2008 - June 2011
Peopleclick, Inc. April 2006 - March 2008
Salem College June 2005 - March 2006
Salem College June 2002 - June 2005
Skills
PHP, XML, SQL, Web Development, OOP, Agile, JavaScript, Web Applications, HTML, CSS, MySQL, Subversion, jQuery, Scrum, SaaS, Web Services, Software Development, XHTML, Database Design, Application Development, Apache, Agile Methodologies, C#, .NET, Databases, Java, Eclipse, JSON, Software Engineering, Linux, REST, Perl, Test Driven Development, Testing, Ruby, AJAX, ASP, LAMP, Enterprise Software, JSP, Integration, Object Oriented Design, Git, Agile Project Management, Ruby on Rails
Education
University of North Carolina at Greensboro 1999 — 2002
BS/BA, Computer Science & Mathematics
U.S. Department of State May 2014 - Present
Peace Corps March 2011 - June 2013
El Centro Hispano November 2009 - March 2011
iContact January 2008 - March 2011
Skills
Salesforce.com, Email Marketing, Teaching English, Project Planning, Community Engagement, Web Analytics, Marketing Communications, SaaS, Teaching English as a..., Facebook, Nonprofits, Account Management, Non-profits, Analytics, CRM, Editing, Social Media Marketing, Event Planning, Google Analytics, Marketing, Online Advertising, Public Speaking, Online Marketing, Marketing Strategy, Leadership, Enterprise Software, Teaching, Team Leadership, Strategic Partnerships, Social Media, SEM, Research
Education
University of Arizona 2013 — 2015
Master of Public Administration (MPA), Criminal Justice and Comparative National Security, Currently Attending
University of North Carolina at Chapel Hill 2003 — 2007
B.A., Latin American Studies
The Email Skinny May 2010 - Present
M3AAWG (Messaging, Malware & Mobile Anti-Abuse Working Group) October 2011 - Present
Salesforce March 2015 - Present
iContact June 2011 - March 2015
Real Magnet May 2010 - June 2011
The SpamCon Foundation April 2003 - August 2005
Mail Abuse Prevention System, LLC. August 2001 - November 2001
Sensors for Medicine and Science, Inc. February 1997 - August 2001
CheckFree Corp. December 1993 - February 1997
Skills
Deliverability, CAN-SPAM, Reputation, IP Reputation &..., Anti-spam, ISP Relations, Isp, Email Marketing, Best Practices, Customer Vetting, Start-ups, SaaS, Online Marketing, Integrated Marketing, Business Development, Analytics, Onboarding, Strategy, Messaging, Product Management, Online Advertising, Customer Onboarding
Education
Ohio Wesleyan University 1986 — 1990
Bachelor of Arts
ReverbNation May 2014 - Present
BoostSuite March 2012 - Present
ReverbNation July 2012 - May 2014
iContact September 2009 - March 2012
iContact February 2004 - September 2009
Triangle Research Collaborative January 2003 - January 2004
Daugherty Business Solutions 1997 - 1999
Skills
Ruby, Scalability, Python, Amazon Web Services..., Memcached, MogileFS, MySQL, DevOps, Technical Leadership, Open Source, Agile Methodologies, PHP, Scrum, Apache, MongoDB, Puppet, Linux, Ruby on Rails, Web Applications, Architecture, Git, Databases, Test Driven Development, Cloud Computing, REST, Distributed Systems, Software Engineering, JavaScript, PostgreSQL, AJAX, LAMP, Continuous Integration, SOA, Shell Scripting, Software Design, JSON, Bash, jQuery, Web Services, Software Development, Redis, Design Patterns, Programming, User Experience, OOP, Object Oriented Design
Education
Johns Hopkins University 2001 — 2002
MSE, Computer Science
University of Illinois 1998 — 2001
BS, Computer Science
John Burroughs
Fidelity Investments April 2012 - Present
iContact November 2010 - March 2012
North Carolina Farm Bureau Mutual Insurance Co. July 2009 - October 2010
IBM Global Business Services May 2008 - March 2009
IBM January 2006 - April 2008
Skills
XML, Linux, PHP, WebSphere Application..., Java, Product Management, WebSphere Portal, MySQL, Object Oriented Design, Software Design, Web Services, J2EE, Software Development, Scrum, Websphere, DB2, Agile, SQL, Web Applications, Web Development, SaaS, Application Development, Agile Methodologies, SOA, REST, Integration
Education
North Carolina State University - College of Management 2004 — 2007
Master of Business Administration (M.B.A.)
Fayetteville State University 1996 — 2000
Bachelor's Degree
HealthPrize Technologies December 2010 - Present
Travelers 2009 - 2010
Transmonde USA, Inc. 2007 - 2009
Vertrue 2001 - 2007
Mysportsguru.com 2000 - 2002
iContact 2000 - 2001
Ecomm Partners 2000 - 2001
People's United bank 1998 - 2000
Caldor 1992 - 1998
Computer Programming and Systems 1986 - 1992
Skills
E-commerce, Business Intelligence, Vendor Management, Business Analysis, IT Management, IT Strategy, Program Management, Email Marketing, Software Development, Management, Integration, Cloud Computing, CRM, Start-ups, Enterprise Architecture, Entrepreneurship, Leadership, Analytics, Strategic Planning, Business Process..., SharePoint, Product Management, SDLC, Strategy, SaaS, Executive Management, Cross-functional Team..., PMO, Enterprise Software, Web Development, Consulting, Project Portfolio..., Software Project..., Disaster Recovery, Requirements Analysis, Agile Project Management, Outsourcing, Professional Services, IT Operations, Agile Methodologies, Data Center, Strategic Partnerships, Data Warehousing, Web Services, Product Development, Web Applications, Process Improvement, Business Process, Information Technology, Business Strategy
Education
University of Connecticut 1981 — 1985
Batchbook January 2014 - Present
BatchBlue Software May 2012 - January 2014
iContact October 2011 - May 2012
Security Guard Exchange August 2009 - October 2011
Red Ventures April 2007 - August 2009
iFLOOR.com 2006 - 2006
Robert Half International - The Creative Group 2004 - 2006
South Florida Interactive Marketing Association 2004 - 2005
Suntory Water Group - Crystal Springs Water Co. 1997 - 2002
Skills
Lead Generation, Marketing, Email Marketing, Online Advertising, Online Marketing, Web Analytics, Social Media Marketing, Marketing Strategy, PPC, SEM, SEO, Mobile Marketing, Digital Marketing, E-commerce, B2B Marketing, Customer Acquisition, Strategic Partnerships, Affiliate Marketing, Direct Marketing, Advertising, Google Adwords, Social Media, Digital Strategy, Google Analytics, Marketing Communications, Web Marketing, Multi-channel Marketing, Interactive Marketing, Integrated Marketing, Brand Development, Online Lead Generation, Product Marketing, Digital Media, Marketing Management, Brand Management, Content Strategy, Media Buying, Landing Page..., Social Marketing, Analytics, Salesforce.com, Conversion Optimization, Media Planning, Content Marketing, Website Development, Search Advertising, Database Marketing, Brand Awareness, partner, Partner Management
Education
University of Miami - School of Business 1990 — 1994
Christopher Columbus 1987 — 1990
High School
InspectionXpert Corporation July 2014 - Present
InspectionXpert Corporation June 2014 - July 2014
Astadia/Idea January 2011 - October 2013
Scynexis November 2010 - January 2011
iContact December 2008 - January 2010
iContact December 2006 - December 2008
Ajilon February 2006 - December 2006
Siebel Systems September 1999 - November 2000
Duke University Medical Center October 1997 - October 1998
Duke University Medical Center April 1995 - October 1997
Skills
Salesforce.com, Troubleshooting, HTML, Technical Support, SaaS, Testing, Call Center, JavaScript, Virtualization, Software Documentation, Scrum, Linux, CSS, Customer Service, Customer Satisfaction, Microsoft SQL Server, Quality Assurance, Web Applications, XP, CRM, JIRA, Test Driven Development, Networking, Test Planning, Access, Management, Databases, Process Improvement, Regression Testing, Training, Manual Testing, Program Management, SQL, Integration, Call Centers, Windows XP
Education
University of North Carolina at Asheville 1988 — 1991
Fidelity Investments December 2012 - Present
(Confidential) April 2012 - August 2012
iContact March 2010 - March 2012
Sony Ericsson Mobile Communications March 2006 - October 2008
Sony Ericsson Mobile Communications 2003 - 2006
Sony Ericsson 2000 - 2003
Skills
Scrum, Software Development, Testing, Agile Methodologies, Agile Project Management, Certified Scrum Master..., Software Project..., ClearCase, XML, Requirements Analysis, Linux, Test Automation, Software Design, Project Management, Kanban, Software Engineering, Cross-functional Team..., Integration, SDLC, Java, Unix, Continuous Integration, JIRA, Eclipse, C#, Microsoft SQL Server, Web Services, Web Applications, SOA, Perl, Management, Project Planning, Object Oriented Design, Bash, Architecture, Apache, Open Source, Ruby on Rails, Oracle, Databases, JavaScript, SOAP, Android, Test Driven Development, Shell Scripting, Release Management, Subversion
Education
North Carolina State University 1996 — 1999
Bachelor of science
INC Research 2012 - Present
iContact 2011 - 2012
Credit Suisse 2001 - 2011
Goldman Sachs 2000 - 2001
Skills
Informatica, Database Design, Data Integration, Data Modeling, Unix, Data Warehousing, Data Analysis, ETL, Data Warehouse..., Business Intelligence, Oracle, Sybase, Dimensional Modeling, Data Profiling, SQL, Databases, Agile Project Management, ODI, Unix Shell Scripting, Pentaho
Education
National Center for Software Technology - NCST, Mumbai
University of Mumbai
MS
University of Mumbai
B. S.
TransLoc November 2014 - Present
The Channel Company: SharedVue February 2013 - December 2013
ChannelAdvisor April 2012 - September 2012
iContact January 2012 - April 2012
iContact May 2008 - January 2012
PVA Inc October 2003 - May 2008
Skills
Email Marketing, Troubleshooting, Account Management, Problem Solving, Customer Relations, SaaS, Documentation, Training & Development, Software Training, Business Process..., ECM, Workflow Analysis, Software Documentation, Customer Service, Hands-on Training, Enterprise Content..., Employee Training, Product Management, Salesforce.com, CRM, Lead Generation, Training, Marketing, Enterprise Software, Management, Web Analytics, Software Industry, Business Process, Customer Retention, E-commerce, Analysis, B2B, Customer Acquisition, Direct Sales, Marketing Automation, Multi-channel Marketing, Online Advertising, Online Marketing, Pre-sales, Project Management, SEM, Sales, Sales Operations, Sales Presentations, Sales Process, Solution Selling, Start-ups, Strategic Partnerships, Integrated Marketing, Program Management
Education
University of North Carolina at Charlotte 1998 — 2003
Bachelors, English, History
Redhat June 2011 - Present
iContact 2010 - 2011
Credit Suisse August 2010 - November 2010
Wake County Government April 2009 - August 2010
Volvo IT March 2008 - March 2009
Itron 2007 - 2007
Motricity 2006 - 2007
Plurimus 2000 - 2001
Skills
SQL, Data Warehousing, Databases, Database Design, ETL, Oracle, Business Intelligence, Performance Tuning, Shell Scripting, Software Development
Education
Rutgers University-New Brunswick
Bachelor's Degree, Computer Science
iContact December 2008 - May 2010
GFI Software May 2008 - October 2008
Lenovo - Morrisville, NC October 2006 - April 2008
Cisco (Contracting through MarketStar / Market Source) November 2004 - October 2006
Global Knowledge - Cary, NC August 2000 - July 2002
Productivity Point International - PPI - Raleigh, NC April 1999 - July 2000
Livingston & Haven January 1998 - March 1999
American Airlines -SERO - Cary, NC February 1991 - December 1997
Skills
Sales, Sales Operations, Salesforce.com, Enterprise Software, Team Leadership, SaaS, Cross-functional Team..., Channel, Training, Business Development, Management, Marketing, Cloud Computing, VoIP, Networking, CRM, Microsoft CRM
Education
North Carolina State University 1985 — 1990
Bachelor's Degree, BS in Economics with a Techincal Option in Mechanical Engineering - Dec. 1990
TIBCO Software September 2009 - Present
iContact November 2008 - September 2009
Near-Time August 2007 - November 2008
Education
University of North Carolina at Chapel Hill 2001 — 2005
BS - Information Science, Information Science - Networking
Netsertive November 2012 - Present
iContact June 2010 - March 2012
Allscripts May 2007 - June 2010
Allscripts (formerly A4 Health Systems) April 2006 - May 2007
Allscripts (Formerly A4 Health Systems) January 2005 - April 2006
Allscripts (Formerly A4 Health Systems) January 2003 - January 2005
WorldCom March 2000 - April 2002
Misys August 1998 - March 2000
Misys (Formerly Medic Computer Systems) January 1995 - August 1998
Misys (Formerly Medic Computer Systems) August 1993 - December 1994
Skills
Corporate Training, Leadership Development, Troubleshooting, Training, Instructional Design, Team Building, Public Speaking, Change Management, Recruiting, Staff Retention, Training Delivery, Positive Energy, Product Training, Salesforce.com, Performance Management, Process Improvement, Executive Coaching, Sales, Management, Customer Service, Customer Satisfaction, Coaching, Leadership, Interviews, Cross-functional Team..., Employee Training, Instructor-led Training, Talent Management, Organizational..., Project Management, Business Analysis, Call Centers, Employee Engagement, Strategic Planning, Learning Management, Onboarding, Employee Relations, Call Center, Human Resources, Healthcare, Team Leadership, New Hire Orientations, Team Management, Consulting, Staff Development, Technical Training, Customer Experience, E-Learning, Strategy, Program Management
Education
North Carolina State University 2000 — 2004
Revitas March 2014 - Present
iContact September 2012 - March 2014
Red Hat, Inc August 2010 - September 2012
Red Hat, Inc March 2009 - August 2010
Red Hat, Inc December 2007 - March 2009
Dick's Sporting Goods December 2006 - December 2007
Dick’s Sporting Goods February 2002 - December 2006
Skills
Salesforce.com, Business Analysis, Management, Sales, Sales Operations, Selling, CRM, Customer Service, Sales Process, Cross-functional Team..., Product Management
Education
North Carolina State University 2000 — 2005
Computer Engineering
NetApp July 2014 - Present
ValueOptions, Inc.® June 2014 - July 2014
Adecco Staffing, USA May 2013 - October 2013
Echelon IT Staffing June 2010 - July 2012
iContact October 2008 - March 2010
RegEd November 2007 - October 2008
RegEd, Inc November 2007 - October 2008
Aflac Inc September 2005 - September 2007
Aflac October 2004 - May 2005
Aflac August 2003 - October 2004
Skills
Database Administration, Lotus Notes, Mainframe, Marketing, Inventory Management, Programming, Digital Imaging, Software Documentation, Data Analysis, Project Management, Email Marketing, Microsoft Word, Analysis, Microsoft Excel, Outlook, Microsoft Office, Management, Customer Retention, Business Analysis, Team Leadership, HTML, Cross-functional Team..., Team Building, Access, Training, PowerPoint, Troubleshooting, Process Improvement, CRM, Customer Experience, Online Marketing, Sales Management, Salesforce.com, Leadership, Project Planning, Databases
Education
Troy University 1992 — 2009
Bachelors, Social Science
Troy University 1990 — 2009
Bachelor of Science, Social Sciences
iContact February 2011 - March 2012
Kendle International October 2006 - May 2011
GVA Advantis Real Estate Services July 2000 - August 2006
ePlus Group (Formerly CLG, Inc.), Raleigh, North Carolina March 1998 - October 1999
WRAL-TV September 1997 - March 1998
WRAL-TV August 1995 - September 1997
WROC-TV Rochester, NY August 1984 - August 1995
WROC-TV Rochester, NY June 1975 - August 1984
Education
State University of New York College at Brockport
BS, History, Elementary Education
Dealers Supply Company March 2013 - Present
The Louis Berger Group October 2011 - March 2013
Dealers Supply Company 2013 - 2013
iContact 2011 - 2012
Parsons Brinckerhoff Contractor March 2010 - October 2011
Alliance Professional Consulting Group January 2009 - October 2009
Gleason M&M Precision Systems April 2008 - July 2008
California Manufacturing Technology Consulting August 2004 - August 2006
IBM 2000 - 2005
IBM: Contractor July 2001 - July 2004
Skills
Photoshop, Team Building, CRM, Microsoft Excel, Management, Microsoft Word, Training, Software, Project Management, Databases, Salesforce.com, Outlook, Access, Public Speaking, Microsoft Office, Marketing, Software Documentation, Time Management, Program Management, Project Planning, Customer Service, Analysis, Leadership, Editing, Process Improvement, Team Leadership
Education
Sinclair Community College 1994 — 1999
AA
Centerville High School 1990 — 1993
iContact September 2015 - Present
iContact May 2015 - September 2015
iContact August 2013 - April 2015
Vocus January 2013 - August 2013
Securus America August 2012 - December 2012
Leith Honda May 2009 - August 2012
Skills
Customer Relations, Customer Service, Microsoft Office, Excel, Negotiation, Technical knowledge, Technical Training, Microsoft Excel, Customer Satisfaction, Strategy, Sales, Sales Operations, Marketing, SaaS, Sales Process, Salesforce.com, Digital Media, Marketing Strategy, Online Marketing, Email Marketing, Cold Calling, Direct Sales, Selling, New Business Development, Account Management, Sales Management, Lead Generation, Sales Presentations, Social Media Marketing, B2B
Education
North Carolina State University 2005 — 2009
B.S., Technology Education, Graphics Communication
iContact July 2010 - Present
iContact January 2009 - June 2010
Durham-Chapel Hill Jewish Federation 2005 - May 2007
Skills
Software Training, User Acceptance Testing, Manual Testing, Agile Testing, Scrum, Kanban, Product Support, Customer Service, Hands-on Training, Accounting, Payroll, Payroll Taxes, HTML emails, HTML, Microsoft Office, Salesforce.com, QuickBooks, Testing, Agile Methodologies, Quality Assurance, Test Automation, Web Applications, Waterfall, Leadership, Cucumber, Test Planning, Test Cases, Confluence, Continuous Integration, Agile Project Management, Regression Testing, JIRA, Usability Testing, Integration Testing, Test Driven Development, Bug Tracking, BDD, Software Quality..., Web Testing, Unit Testing, REST, Ruby, Risk Based Testing, Subversion, Exploratory Testing, Atlassian JIRA, Test Automation..., DevOps, User Stories, CRM
Education
University of North Carolina at Chapel Hill 1999 — 2003
BA, JOMC, IT
RTI International June 2014 - Present
RTI International April 2013 - June 2014
iContact, a division of Vocus May 2012 - April 2013
iContact May 2011 - May 2012
University of North Carolina at Chapel Hill March 2010 - June 2010
University of North Carolina at Chapel Hill July 2003 - June 2009
University of North Carolina at Chapel Hill August 1996 - July 2003
Skills
HTML, Visual Basic, SQL, COBOL, CICS, Crystal Reports, JCL, Event Planning, CLIST, VSAM, TSO, Unix, MVS, Mainframe, XML, Databases, XP, Microsoft SQL Server, Oracle, Technical Support, Software Documentation, Java, Analysis
Education
University of North Carolina at Charlotte 1991 — 1995
Bachelor of Arts, Computer Science
Real Magnet December 2013 - Present
Get To Inbox June 2012 - October 2013
iContact May 2011 - June 2012
2010-2011 January 2011 - May 2011
iContact, Inc. September 2009 - December 2010
Autodesk Inc January 1998 - January 2009
Autodesk, Inc. January 2000 - January 2002
Autodesk, Inc. January 1998 - January 2000
VanOstrand Appraisals January 1995 - January 1998
Skills
JIRA, Agile, Subversion, Python, Scrum, Open Source, MySQL, Linux, HTML, PHP, Unix, Ruby, Software Development, Automation, Web Development, LAMP, Perl, Salesforce.com, Team Building, Mentoring, Application Development, SaaS, Agile Methodologies, JavaScript, Agile Project Management, CSS, Databases, Web Applications, Ant, Git, Test Automation, Apache, Test Driven Development, REST, Continuous Integration, XML, Web Services, User Experience, Software Design, Architecture, Ruby on Rails, Scalability, Bash, Software Engineering, Shell Scripting, OOP, C#, PowerMTA, IP Warming, Email Deliverability
Education
Syracuse University 1984 — 1988
B.F.A., Computer Graphics
Syracuse University
B.F.A. Degree, Computer Graphics
iContact June 2014 - Present
Nomad Mobile Guides, Inc. September 2011 - May 2014
Harmonia Holdings Group, LLC October 2010 - July 2011
Radford University September 2008 - May 2009
Radford University September 2008 - May 2009
Skills
Java, Objective-C, iOS, Android, Programming, Xcode, Git, PHP, Python, Subversion, MySQL, Eclipse, iOS development, Mobile Applications
Education
Radford University 2007 — 2010
BS, Computer Science, Database
KPMG US October 2013 - Present
KPMG US October 2010 - October 2013
KPMG June 2010 - August 2010
iContact March 2009 - August 2009
Kenan-Flagler Business School January 2009 - May 2009
Skills
Treasury Management, Payments, SQL, F#, Commercial Banking
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2010
B.S. Business Administration, Finance