Intervoice, Inc.
Industry: Company
DescriptionHeadquarters: Dallas, TX Founded: 1983 Parent organizations: Convergys, Convergys Customer Management Group Inc Subsidiaries: Intervoice Ltd, Intervoice Brite Ltd, Intervoice GmbH,
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Intervoice, Inc. Employees
Employee
Years
Job
Industry
Debbie Plouffe Debbie Plouffe's Intervoice, Inc. Experience 1989 - Present
Job Director of Inside Sales, Convergys
Industry Telecommunications
Experience
Intervoice Convergys March 1989 - Present
Convergys 1989 - Present
Intervoice, Inc 1989 - Present
Intervoice/Convergys 1989 - 2010
Intervoice 1989 - 2010
Intervoice 2003 - 2007
Skills
Channel, Sales Management, Call Center, Cross-functional Team..., SaaS, Management, Solution Selling, IVR, Lead Generation, Sales, Unified Communications, B2B, Go-to-market Strategy, Sales Operations, Telecommunications, Sales Process, Direct Sales, CRM, Selling, Product Management, Professional Services, Leadership, Account Management, Customer Experience, Salesforce.com, VoIP, Call Centers, Outsourcing, Negotiation, Start-ups, Cloud Computing, Business Development, Channel Partners, Enterprise Software, Strategic Partnerships, Managed Services, Partner Management, Sales Enablement, New Business Development, Software Industry, Coaching, Demand Generation, Pre-sales, Contact Centers, Channel Sales, Contract Negotiation, Business Alliances, Customer Retention, Telephony, Product Marketing
Education
Dallas County Community College 1988 — 1990
Business
Intervoice Convergys March 1989 - Present
Convergys 1989 - Present
Intervoice, Inc 1989 - Present
Intervoice/Convergys 1989 - 2010
Intervoice 1989 - 2010
Intervoice 2003 - 2007
Skills
Channel, Sales Management, Call Center, Cross-functional Team..., SaaS, Management, Solution Selling, IVR, Lead Generation, Sales, Unified Communications, B2B, Go-to-market Strategy, Sales Operations, Telecommunications, Sales Process, Direct Sales, CRM, Selling, Product Management, Professional Services, Leadership, Account Management, Customer Experience, Salesforce.com, VoIP, Call Centers, Outsourcing, Negotiation, Start-ups, Cloud Computing, Business Development, Channel Partners, Enterprise Software, Strategic Partnerships, Managed Services, Partner Management, Sales Enablement, New Business Development, Software Industry, Coaching, Demand Generation, Pre-sales, Contact Centers, Channel Sales, Contract Negotiation, Business Alliances, Customer Retention, Telephony, Product Marketing
Education
Dallas County Community College 1988 — 1990
Business
Jonathan Jiang Jonathan Jiang's Intervoice, Inc. Experience September 1999 - June 2006
Job Web Entrepreneur and Enthusiast Full Stack Development
Industry Information Technology and Services
Experience
Balluun Inc April 2013 - Present
ProfHire - Employment Solutions January 2015 - April 2015
HYSTA (Hua Yuan Science and Technology Association) July 2012 - January 2015
Eloqua July 2011 - June 2012
Independent Contracing Work January 2011 - July 2011
SFPUC March 2010 - January 2011
Wells Fargo July 2007 - October 2008
Wells Fargo July 2006 - April 2007
Intervoice, Inc. September 1999 - June 2006
Nextel/Sprint August 1999 - September 2000
Skills
Databases, Oracle, SaaS, Microsoft SQL Server, SDLC, PL/SQL, Web Applications, Integration, HTML, JavaScript, PHP, MySQL, jQuery, Unix, CSS, SQL, T-SQL, Web Design, HTML5, SQL Server, Visual Basic, VB.NET, Web Development, ColdFusion, Dreamweaver, AJAX, Windows, XHTML, IIS, VBScript, Oracle SQL, Microsoft Office, Eloqua Level 1..., HTML 5, Cross-functional Team..., Project Management, Software Development..., Technical Writing, Technical Analysis, Data Architecture, Data Warehousing, Git, Github, NetBeans, Start-up Environment, ETL, Enterprise Software, CRM, Business Analysis, Testing
Education
University of California, Davis 1991 — 1996
BS, Electrical Engineering/Computer Science and Engineering
Balluun Inc April 2013 - Present
ProfHire - Employment Solutions January 2015 - April 2015
HYSTA (Hua Yuan Science and Technology Association) July 2012 - January 2015
Eloqua July 2011 - June 2012
Independent Contracing Work January 2011 - July 2011
SFPUC March 2010 - January 2011
Wells Fargo July 2007 - October 2008
Wells Fargo July 2006 - April 2007
Intervoice, Inc. September 1999 - June 2006
Nextel/Sprint August 1999 - September 2000
Skills
Databases, Oracle, SaaS, Microsoft SQL Server, SDLC, PL/SQL, Web Applications, Integration, HTML, JavaScript, PHP, MySQL, jQuery, Unix, CSS, SQL, T-SQL, Web Design, HTML5, SQL Server, Visual Basic, VB.NET, Web Development, ColdFusion, Dreamweaver, AJAX, Windows, XHTML, IIS, VBScript, Oracle SQL, Microsoft Office, Eloqua Level 1..., HTML 5, Cross-functional Team..., Project Management, Software Development..., Technical Writing, Technical Analysis, Data Architecture, Data Warehousing, Git, Github, NetBeans, Start-up Environment, ETL, Enterprise Software, CRM, Business Analysis, Testing
Education
University of California, Davis 1991 — 1996
BS, Electrical Engineering/Computer Science and Engineering
Christie Berry Christie Berry's Intervoice, Inc. Experience August 1993 - May 1997
Job GDT
Industry Telecommunications
Experience
GDT - General Datatech February 2015 - Present
ComSolutions – St. Louis MO October 2014 - December 2014
Rescue Communications September 2010 - April 2014
Convergys Corporation/Intervoice, Inc May 1997 - September 2010
INTERVOICE, Inc August 1993 - May 1997
Skills
Business Development, Call Center, Account Management, Solution Selling, Managed Services, Sales Operations, Sales Management, Integrated Marketing, SaaS, Management, Interviews, New Business Development, Sales, Customer Satisfaction, Unified Communications, Mobile Devices, Direct Sales, Enterprise Software, B2B, Cloud Computing, Leadership, CRM, Telecommunications, Selling, Professional Services, Outsourcing, Call Centers, Salesforce.com, Forecasting, Wireless, Marketing, Product Management, Go-to-market Strategy, Budgets, VoIP, Channel Partners, Strategic Partnerships, Project Management, SAP, Lead Generation, Testing, Time Management, Telephony, Pre-sales, Customer Retention, Sales Process, Microsoft Excel, Vendor Management, Product Marketing, Customer Experience
Education
University of Oklahoma 1986 — 1991
Bachelor of Arts, Communications
GDT - General Datatech February 2015 - Present
ComSolutions – St. Louis MO October 2014 - December 2014
Rescue Communications September 2010 - April 2014
Convergys Corporation/Intervoice, Inc May 1997 - September 2010
INTERVOICE, Inc August 1993 - May 1997
Skills
Business Development, Call Center, Account Management, Solution Selling, Managed Services, Sales Operations, Sales Management, Integrated Marketing, SaaS, Management, Interviews, New Business Development, Sales, Customer Satisfaction, Unified Communications, Mobile Devices, Direct Sales, Enterprise Software, B2B, Cloud Computing, Leadership, CRM, Telecommunications, Selling, Professional Services, Outsourcing, Call Centers, Salesforce.com, Forecasting, Wireless, Marketing, Product Management, Go-to-market Strategy, Budgets, VoIP, Channel Partners, Strategic Partnerships, Project Management, SAP, Lead Generation, Testing, Time Management, Telephony, Pre-sales, Customer Retention, Sales Process, Microsoft Excel, Vendor Management, Product Marketing, Customer Experience
Education
University of Oklahoma 1986 — 1991
Bachelor of Arts, Communications
Carmen McGee Carmen McGee's Intervoice, Inc. Experience August 1989 - March 2002
Job Account Manager / Sales Professional international success / consistently exceeds targets/turnaround failing accounts
Industry Telecommunications
Experience
Convergys August 2009 - Present
NSHMBA 2013 - 2013
Self-employed January 2007 - August 2009
University of Texas at Dallas August 2005 - December 2006
Alcatel April 2005 - December 2006
Intervoice, Inc. August 1989 - March 2002
Skills
Marketing, Product Management, Direct Marketing, Technical Support, Event Planning, International Sales, Account Management, Direct Sales, CRM, Salesforce.com, Enterprise Software, Product Marketing, Start-ups, Go-to-market Strategy, Market Research, Strategic Planning, Competitive Analysis, Contract Negotiation, Product Development, Strategic Partnerships, Lead Generation, Strategy, Sales, Market Analysis, B2B, Management, New Business Development, Solution Selling, SaaS, Marketing Strategy, Sales Management, Telecommunications, Business Development, Mobile Devices, Cloud Computing, Selling, Forecasting, Team Leadership, Sales Process, Sales Operations, Unified Communications, Channel, Business Strategy, Professional Services, Key Account Management, Analytics, Cross-functional Team..., Call Center, Call Centers, Leadership
Education
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2007
MS, Management Science, Strategy & Organization
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2007
MS, Strategy
The University of Texas at Dallas 2005 — 2006
MBA, Business
The University of Texas at Dallas - School of Management 2005 — 2006
MBA, International Business
Collin County Community College
Convergys August 2009 - Present
NSHMBA 2013 - 2013
Self-employed January 2007 - August 2009
University of Texas at Dallas August 2005 - December 2006
Alcatel April 2005 - December 2006
Intervoice, Inc. August 1989 - March 2002
Skills
Marketing, Product Management, Direct Marketing, Technical Support, Event Planning, International Sales, Account Management, Direct Sales, CRM, Salesforce.com, Enterprise Software, Product Marketing, Start-ups, Go-to-market Strategy, Market Research, Strategic Planning, Competitive Analysis, Contract Negotiation, Product Development, Strategic Partnerships, Lead Generation, Strategy, Sales, Market Analysis, B2B, Management, New Business Development, Solution Selling, SaaS, Marketing Strategy, Sales Management, Telecommunications, Business Development, Mobile Devices, Cloud Computing, Selling, Forecasting, Team Leadership, Sales Process, Sales Operations, Unified Communications, Channel, Business Strategy, Professional Services, Key Account Management, Analytics, Cross-functional Team..., Call Center, Call Centers, Leadership
Education
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2007
MS, Management Science, Strategy & Organization
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2007
MS, Strategy
The University of Texas at Dallas 2005 — 2006
MBA, Business
The University of Texas at Dallas - School of Management 2005 — 2006
MBA, International Business
Collin County Community College
Bob Stout Bob Stout's Intervoice, Inc. Experience 1996 - 1997
Job Former COO at HEB, LLC
Industry Computer Software
Experience
Where Ever Chief Operating OfficerHEB Technologies, LLC2007 - December 2011
Inet Technologies 1997 - 2007
Tektronix 1997 - 2007
InterVoice, Inc 1996 - 1997
Skills
Telecommunications, Project Planning, Software Development, Human Resources, Management, Budgets, Mergers & Acquisitions, Accounting, Product Management, Wireless, Process Improvement, Customer Service, VoIP, Operations Management, Cross-functional Team...
Education
Southwestern Assemblies of God University
Tarrant County College
The University of Texas at Arlington
University of Maryland University College
Where Ever Chief Operating OfficerHEB Technologies, LLC2007 - December 2011
Inet Technologies 1997 - 2007
Tektronix 1997 - 2007
InterVoice, Inc 1996 - 1997
Skills
Telecommunications, Project Planning, Software Development, Human Resources, Management, Budgets, Mergers & Acquisitions, Accounting, Product Management, Wireless, Process Improvement, Customer Service, VoIP, Operations Management, Cross-functional Team...
Education
Southwestern Assemblies of God University
Tarrant County College
The University of Texas at Arlington
University of Maryland University College
Cynthia Mittelsteadt Cynthia Mittelsteadt's Intervoice, Inc. Experience March 2005 - August 2006
Job Volunteer Med Ops and Communiity Specialist at Clackamas Volunteers in Medicine: The Founders Clinic
Industry Health, Wellness and Fitness
Experience
Clackamas Volunteers in Medicine: The Founders Clinic May 2014 - Present
My Holistic Approach April 2012 - Present
Real Time Pain Relief June 2011 - Present
Independent Executive and Marketing Consulting Services January 2008 - December 2011
eBusiness Insight, Inc. October 2000 - September 2010
Semotus Solutions, Inc. December 2006 - January 2008
Intervoice, Inc. March 2005 - August 2006
Cisco November 2004 - March 2005
Genesys October 1998 - April 2000
Skills
Business Development, Product Management, Marketing Strategy, Marketing, Blogging, Cross-functional Team..., Strategy, Strategic Planning, Product Marketing, CRM, Start-ups, E-commerce, Competitive Analysis, Program Management, Lead Generation, Training, Team Building, Enterprise Software, Online Marketing, Sales, Entrepreneurship, Management, Product Launch, Selling, Analytics, Business Planning, Direct Sales, Business Intelligence, Market Research, Consulting, Social Media, Marketing Management, Leadership, Strategic Partnerships, Marketing Communications, Salesforce.com, Project Management, Integrated Marketing, Analysis, New Business Development, Social Media Marketing, Forecasting, B2B, Executive Management, Small Business, Account Management, Business Process, Social Networking, Online Advertising, Budgets
Education
University of Minnesota - Carlson School of Management 1975 — 1977
MBA, Marketing and Finance
Hazen Public
Clackamas Volunteers in Medicine: The Founders Clinic May 2014 - Present
My Holistic Approach April 2012 - Present
Real Time Pain Relief June 2011 - Present
Independent Executive and Marketing Consulting Services January 2008 - December 2011
eBusiness Insight, Inc. October 2000 - September 2010
Semotus Solutions, Inc. December 2006 - January 2008
Intervoice, Inc. March 2005 - August 2006
Cisco November 2004 - March 2005
Genesys October 1998 - April 2000
Skills
Business Development, Product Management, Marketing Strategy, Marketing, Blogging, Cross-functional Team..., Strategy, Strategic Planning, Product Marketing, CRM, Start-ups, E-commerce, Competitive Analysis, Program Management, Lead Generation, Training, Team Building, Enterprise Software, Online Marketing, Sales, Entrepreneurship, Management, Product Launch, Selling, Analytics, Business Planning, Direct Sales, Business Intelligence, Market Research, Consulting, Social Media, Marketing Management, Leadership, Strategic Partnerships, Marketing Communications, Salesforce.com, Project Management, Integrated Marketing, Analysis, New Business Development, Social Media Marketing, Forecasting, B2B, Executive Management, Small Business, Account Management, Business Process, Social Networking, Online Advertising, Budgets
Education
University of Minnesota - Carlson School of Management 1975 — 1977
MBA, Marketing and Finance
Hazen Public
Chris McNabb Chris McNabb's Intervoice, Inc. Experience January 2000 - July 2008
Job Software Developer
Industry Information Technology and Services
Experience
Check Into Cash April 2014 - Present
Onlife Health March 2014 - Present
Firma8 August 2013 - February 2014
Cloudswell January 2012 - August 2013
Ticketsoft January 2011 - January 2012
GHN Online September 2008 - April 2011
Intervoice, Inc January 2000 - July 2008
Skills
Software Development, Web Services, Agile Methodologies, Microsoft SQL Server, Ruby on Rails, Vim, Ruby, Linux, Amazon EC2, RSpec, Integration, Unix, Linux Server, Redis, Amazon Web Services..., Network Security, JavaScript, MongoDB, XML, Test Driven Development, Eclipse, CTI, Git, REST, Speech Recognition, Mobile Applications, Unix Shell Scripting, VXML, Bash, ASP.NET, Unix Operating Systems, C#, Red Hat Linux, Security, Hacking, FOG, Apollo, Messaging, Enterprise Messaging, Enterprise Services, Github, Selenium, Java, Selenium Testing, TMUX, Scrum, Databases, Web Applications, Enterprise Software, Software Engineering
Education
Toastmasters 2004 — 2008
Distinguished Toastmaster (DTM)
Self Study Microsoft Official Curriculum 2001 — 2008
Microsoft Certifications
Department of Defense (DoD) 1984 — 2001
Department of Defense (DoD) Secret Security Clearance
Department of Energy (DoE) 1990 — 1996
Department of Energy "Q" Security Clearance
New Mexico State University 1983 — 1989
Bachelor of Science
Check Into Cash April 2014 - Present
Onlife Health March 2014 - Present
Firma8 August 2013 - February 2014
Cloudswell January 2012 - August 2013
Ticketsoft January 2011 - January 2012
GHN Online September 2008 - April 2011
Intervoice, Inc January 2000 - July 2008
Skills
Software Development, Web Services, Agile Methodologies, Microsoft SQL Server, Ruby on Rails, Vim, Ruby, Linux, Amazon EC2, RSpec, Integration, Unix, Linux Server, Redis, Amazon Web Services..., Network Security, JavaScript, MongoDB, XML, Test Driven Development, Eclipse, CTI, Git, REST, Speech Recognition, Mobile Applications, Unix Shell Scripting, VXML, Bash, ASP.NET, Unix Operating Systems, C#, Red Hat Linux, Security, Hacking, FOG, Apollo, Messaging, Enterprise Messaging, Enterprise Services, Github, Selenium, Java, Selenium Testing, TMUX, Scrum, Databases, Web Applications, Enterprise Software, Software Engineering
Education
Toastmasters 2004 — 2008
Distinguished Toastmaster (DTM)
Self Study Microsoft Official Curriculum 2001 — 2008
Microsoft Certifications
Department of Defense (DoD) 1984 — 2001
Department of Defense (DoD) Secret Security Clearance
Department of Energy (DoE) 1990 — 1996
Department of Energy "Q" Security Clearance
New Mexico State University 1983 — 1989
Bachelor of Science
Mariusz Kutniowski Mariusz Kutniowski's Intervoice, Inc. Experience January 1997 - Present
Job HelpDesk Coordinator at Intervoice
Industry Telecommunications
Experience
Intervoice, Inc. January 1997 - Present
Convergys December 1989 - Present
Skills
IVR, Call Center, VoIP, Computer Hardware, VPN, System Administration
Education
College of Alameda 2003 — 2007
Bachelor's Degree, Computer/Information Technology Administration and Management
Intervoice, Inc. January 1997 - Present
Convergys December 1989 - Present
Skills
IVR, Call Center, VoIP, Computer Hardware, VPN, System Administration
Education
College of Alameda 2003 — 2007
Bachelor's Degree, Computer/Information Technology Administration and Management
James Mauss James Mauss's Intervoice, Inc. Experience September 2006 - September 2008
Job
Industry Computer Software
Experience
Couchbase June 2013 - Present
Couchbase October 2011 - June 2013
Convergys September 2008 - October 2011
Intervoice, Inc. September 2006 - September 2008
Nuasis November 2004 - September 2006
James Madison University August 2002 - May 2004
Skills
Linux, Ruby, PHP, NoSQL, Java, Call Center, Unix, Web Development, Customer Relations, Couchbase, SIP, Programming, SQL, Technical Support, VoIP, Troubleshooting, Virtualization, Software Engineering, Shell Scripting, Databases, Customer Service, Open Source, TCP/IP, Ruby on Rails, Web Services
Education
Santa Clara University 2006 — 2009
MS, Software Engineering
James Madison University 2001 — 2004
BS, Computer Science
Couchbase June 2013 - Present
Couchbase October 2011 - June 2013
Convergys September 2008 - October 2011
Intervoice, Inc. September 2006 - September 2008
Nuasis November 2004 - September 2006
James Madison University August 2002 - May 2004
Skills
Linux, Ruby, PHP, NoSQL, Java, Call Center, Unix, Web Development, Customer Relations, Couchbase, SIP, Programming, SQL, Technical Support, VoIP, Troubleshooting, Virtualization, Software Engineering, Shell Scripting, Databases, Customer Service, Open Source, TCP/IP, Ruby on Rails, Web Services
Education
Santa Clara University 2006 — 2009
MS, Software Engineering
James Madison University 2001 — 2004
BS, Computer Science
Jana O'Rear Jana O'Rear's Intervoice, Inc. Experience April 1996 - December 1997
Job Client and Account Management | Sales Management | Project Coordination | Retail Merchandising
Industry Consumer Goods
Experience
CROSSMARK January 2012 - May 2013
CROSSMARK May 2011 - January 2012
CROSSMARK August 2007 - May 2011
CROSSMARK July 2006 - August 2007
CROSSMARK June 2003 - June 2006
Meadows Foundations, Inc July 1999 - November 2002
InterVoice, Inc April 1996 - December 1997
Talent Tree Staffing & Promotions August 1995 - April 1996
Atlanta Athletics January 1993 - August 1995
Skills
Team Management, Sales Management, Merchandising, Retail, PowerPoint, Microsoft Excel, Training Facilitation, Photoshop, Training, Customer Insight, Customer Service, Marketing, Leadership, Shopper Marketing, Sales Operations, Selling, Recruiting, Sales, Team Building, Time Management, Human Resources, Sourcing, Employee Relations, Analysis, Management, Business Planning, Nielsen, Consumer Products, Grocery
Education
Stephen F. Austin State University 1987 — 1992
BBA, Marketing
Texarkana College 1998 — 1998
Real Estate
Atlanta High School 1984 — 1987
CROSSMARK January 2012 - May 2013
CROSSMARK May 2011 - January 2012
CROSSMARK August 2007 - May 2011
CROSSMARK July 2006 - August 2007
CROSSMARK June 2003 - June 2006
Meadows Foundations, Inc July 1999 - November 2002
InterVoice, Inc April 1996 - December 1997
Talent Tree Staffing & Promotions August 1995 - April 1996
Atlanta Athletics January 1993 - August 1995
Skills
Team Management, Sales Management, Merchandising, Retail, PowerPoint, Microsoft Excel, Training Facilitation, Photoshop, Training, Customer Insight, Customer Service, Marketing, Leadership, Shopper Marketing, Sales Operations, Selling, Recruiting, Sales, Team Building, Time Management, Human Resources, Sourcing, Employee Relations, Analysis, Management, Business Planning, Nielsen, Consumer Products, Grocery
Education
Stephen F. Austin State University 1987 — 1992
BBA, Marketing
Texarkana College 1998 — 1998
Real Estate
Atlanta High School 1984 — 1987
Debbie Romeyn Debbie Romeyn's Intervoice, Inc. Experience June 2006 - October 2008
Job Owner & Photographic Artist at Romeyn Photography
Industry Photography
Experience
Romeyn Photography March 2010 - Present
Intervoice October 2008 - March 2010
Intervoice, Inc June 2006 - October 2008
Intervoice 2000 - 2004
Intervoice 1998 - 2000
Intervoice 1996 - 1998
Restland Memorial Park 1992 - 1995
Skills
Vendor Management, Product Management, Project Management, Marketing, Management, Team Leadership, Program Management, Leadership, Business Analysis, Photography, Sales, Budgets, Customer Service, Account Management, Cross-functional Team..., Troubleshooting, Online Marketing, Process Improvement, Team Management, Social Media Marketing, Team Building, Networking, Public Relations, Business Development, New Business Development, Direct Sales, Training, Product Marketing, Sales Operations, Entrepreneurship, Email Marketing, Marketing Communications, Selling, Lead Generation, Strategic Partnerships, Start-ups
Education
Richland College Certified Training Facility 1994 — 1995
Associate of Applied Science, Novell Certified Network Engineer 4.1
Richland Community College 1994 — 1995
Associate of Applied Science, LAN Administration
University of Texas at Austin 1980 — 1984
BBA, Marketing
Richardson High School 1977 — 1980
Romeyn Photography March 2010 - Present
Intervoice October 2008 - March 2010
Intervoice, Inc June 2006 - October 2008
Intervoice 2000 - 2004
Intervoice 1998 - 2000
Intervoice 1996 - 1998
Restland Memorial Park 1992 - 1995
Skills
Vendor Management, Product Management, Project Management, Marketing, Management, Team Leadership, Program Management, Leadership, Business Analysis, Photography, Sales, Budgets, Customer Service, Account Management, Cross-functional Team..., Troubleshooting, Online Marketing, Process Improvement, Team Management, Social Media Marketing, Team Building, Networking, Public Relations, Business Development, New Business Development, Direct Sales, Training, Product Marketing, Sales Operations, Entrepreneurship, Email Marketing, Marketing Communications, Selling, Lead Generation, Strategic Partnerships, Start-ups
Education
Richland College Certified Training Facility 1994 — 1995
Associate of Applied Science, Novell Certified Network Engineer 4.1
Richland Community College 1994 — 1995
Associate of Applied Science, LAN Administration
University of Texas at Austin 1980 — 1984
BBA, Marketing
Richardson High School 1977 — 1980
Steve McNeal's Intervoice, Inc. Experience 1995 - 1999
Job General Manager at Security Video HD LLC
Industry Industrial Automation
Experience
Security Video HD LLC April 2015 - Present
Dallas CCTV Security Cameras June 2014 - April 2015
AMA Security December 2005 - October 2013
2MCCTV February 2004 - December 2005
Zaida Communication June 2001 - April 2004
Sprint June 1999 - August 2000
Intervoice, Inc 1995 - 1999
Abbott Laboratories April 1987 - May 1996
Beckman Instruments June 1982 - March 1985
Showco Inc March 1979 - August 1982
Skills
Product Marketing, Public Speaking, CCTV, New Business Development, Sales Management, Product Management, Access Control, Solution Selling, Account Management, Strategic Planning, Product Development, Surveillance, Security, Team Building, International Sales, Contract Negotiation, Strategic Partnerships, IP, Sales Operations, Telecommunications, Start-ups, Business Development, Sales, Wireless, Channel Partners, Selling, Integration, Physical Security, Networking, DVR, Direct Sales, IP Cameras, Management, Alarm Systems, Video Analytics, Video over IP, Biometrics, Life Safety, Sales Process, Key Account Management, Marketing, IPS, Security Management, B2B, SaaS, Electronics, Low Voltage, VoIP, Corporate Security, Intrusion Detection
Education
Concordia University-Wisconsin 1994 — 1997
Business, Management and Communications
Texas A&M University 1977 — 1979
Elect Technology, Electronic Technology Certification
South Garland High School 1974 — 1977
HIgh School Diploma
Security Video HD LLC April 2015 - Present
Dallas CCTV Security Cameras June 2014 - April 2015
AMA Security December 2005 - October 2013
2MCCTV February 2004 - December 2005
Zaida Communication June 2001 - April 2004
Sprint June 1999 - August 2000
Intervoice, Inc 1995 - 1999
Abbott Laboratories April 1987 - May 1996
Beckman Instruments June 1982 - March 1985
Showco Inc March 1979 - August 1982
Skills
Product Marketing, Public Speaking, CCTV, New Business Development, Sales Management, Product Management, Access Control, Solution Selling, Account Management, Strategic Planning, Product Development, Surveillance, Security, Team Building, International Sales, Contract Negotiation, Strategic Partnerships, IP, Sales Operations, Telecommunications, Start-ups, Business Development, Sales, Wireless, Channel Partners, Selling, Integration, Physical Security, Networking, DVR, Direct Sales, IP Cameras, Management, Alarm Systems, Video Analytics, Video over IP, Biometrics, Life Safety, Sales Process, Key Account Management, Marketing, IPS, Security Management, B2B, SaaS, Electronics, Low Voltage, VoIP, Corporate Security, Intrusion Detection
Education
Concordia University-Wisconsin 1994 — 1997
Business, Management and Communications
Texas A&M University 1977 — 1979
Elect Technology, Electronic Technology Certification
South Garland High School 1974 — 1977
HIgh School Diploma
Huck Arbaugh Huck Arbaugh's Intervoice, Inc. Experience June 1998 - January 2004
Job Director of Business & Sales Operations and Planning at Estech Systems, Inc. (ESI)
Industry Food & Beverages
Experience
Estech Systems, Inc. (ESI) 2014 - Present
US Foods January 2013 - 2013
Avaya June 2011 - July 2012
C-Level Advisors, LLC December 2009 - June 2011
Convergys January 2004 - August 2009
Enterprise Strategic Market Unit January 2001 - January 2004
Intervoice Inc. June 1998 - January 2004
Intervoice Inc. January 1999 - January 2002
Intervoice Inc. June 1998 - January 1999
Southwest Silicone Company September 1996 - June 1998
Skills
Pricing, SAP, Customer Service, Forecasting, Finance, Income Statement, Sales Operations, Strategy, Positioning, Customer Satisfaction, Contract Management, Inventory Management, Functional Requirements, Oracle, Sales Analysis, Human Resources, CPOE, Business Strategy, Strategic Planning, Operations Management, Program Management, Salesforce.com, Product Management, Competitive Analysis, Process Improvement, Product Marketing, Management, Business Planning, Contract Negotiation, Supply Chain Management, Analysis, Negotiation, Financial Analysis, Analytics, Cross-functional Team..., Channel, Telecommunications, Leadership, Team Building, Business Development, Sales, Strategic Partnerships, Go-to-market Strategy, CRM, Direct Sales, Mergers & Acquisitions, Product Development, Pricing Strategy, Vendor Management, Integration
Education
Texas Christian University - M.J. Neeley School of Business 1991 — 1993
MBA
Texas A&M University - College 1986 — 1991
Bachelor of Science
Estech Systems, Inc. (ESI) 2014 - Present
US Foods January 2013 - 2013
Avaya June 2011 - July 2012
C-Level Advisors, LLC December 2009 - June 2011
Convergys January 2004 - August 2009
Enterprise Strategic Market Unit January 2001 - January 2004
Intervoice Inc. June 1998 - January 2004
Intervoice Inc. January 1999 - January 2002
Intervoice Inc. June 1998 - January 1999
Southwest Silicone Company September 1996 - June 1998
Skills
Pricing, SAP, Customer Service, Forecasting, Finance, Income Statement, Sales Operations, Strategy, Positioning, Customer Satisfaction, Contract Management, Inventory Management, Functional Requirements, Oracle, Sales Analysis, Human Resources, CPOE, Business Strategy, Strategic Planning, Operations Management, Program Management, Salesforce.com, Product Management, Competitive Analysis, Process Improvement, Product Marketing, Management, Business Planning, Contract Negotiation, Supply Chain Management, Analysis, Negotiation, Financial Analysis, Analytics, Cross-functional Team..., Channel, Telecommunications, Leadership, Team Building, Business Development, Sales, Strategic Partnerships, Go-to-market Strategy, CRM, Direct Sales, Mergers & Acquisitions, Product Development, Pricing Strategy, Vendor Management, Integration
Education
Texas Christian University - M.J. Neeley School of Business 1991 — 1993
MBA
Texas A&M University - College 1986 — 1991
Bachelor of Science
Carlos F. Carrion, DDS Carlos F. Carrion, DDS's Intervoice, Inc. Experience 1991 - 1993
Job Doctor of Dental Surgery
Industry Hospital & Health Care
Experience
Carlos F. Carrion, DDS May 2011 - Present
Nortel June 1999 - August 2007
BNR / Nortel Networks January 1995 - May 1999
InterVoice, Inc. 1991 - 1993
Skills
Dentistry, Root Canal, Surgery, Cosmetic Dentistry, Restorative Dentistry, CEREC Crowns, Dentures, Leadership, Team Leadership, Team Building, Healthcare, Project Planning, Research, Product Development, Process Improvement, Management, Dental Care, Program Management, Testing, Business Development, Integration, Software Project..., Data Analysis, Strategic Planning, Analysis, Product Management, Entrepreneurship, Project Management, Risk Management, Telecommunications, Cross-functional Team..., Sedation, Business Strategy, SIP, Dental Surgery, CEREC, Laser Dentistry, Crowns, Sedation Dentistry, Tooth Colored Fillings, Pediatric Dentistry, Sleep Apnea, Endodontics, Implantology, Oral Surgery, Invisalign, Periodontics
Education
The University of Texas Health Science Center at Houston 2007 — 2011
DDS, Doctor of Dental Surgery
Southern Methodist University 1988 — 1990
MS, Applied Mathematics
Texas A&M University-Kingsville 1987 — 1988
MS, Computer Science
The University of Texas at San Antonio 1985 — 1987
Graduate Studies in Computer Science
Instituto Tecnológico y de Estudios Superiores de Monterrey 1981 — 1985
BS, Ingeniero en Sistemas Electronicos
Carlos F. Carrion, DDS May 2011 - Present
Nortel June 1999 - August 2007
BNR / Nortel Networks January 1995 - May 1999
InterVoice, Inc. 1991 - 1993
Skills
Dentistry, Root Canal, Surgery, Cosmetic Dentistry, Restorative Dentistry, CEREC Crowns, Dentures, Leadership, Team Leadership, Team Building, Healthcare, Project Planning, Research, Product Development, Process Improvement, Management, Dental Care, Program Management, Testing, Business Development, Integration, Software Project..., Data Analysis, Strategic Planning, Analysis, Product Management, Entrepreneurship, Project Management, Risk Management, Telecommunications, Cross-functional Team..., Sedation, Business Strategy, SIP, Dental Surgery, CEREC, Laser Dentistry, Crowns, Sedation Dentistry, Tooth Colored Fillings, Pediatric Dentistry, Sleep Apnea, Endodontics, Implantology, Oral Surgery, Invisalign, Periodontics
Education
The University of Texas Health Science Center at Houston 2007 — 2011
DDS, Doctor of Dental Surgery
Southern Methodist University 1988 — 1990
MS, Applied Mathematics
Texas A&M University-Kingsville 1987 — 1988
MS, Computer Science
The University of Texas at San Antonio 1985 — 1987
Graduate Studies in Computer Science
Instituto Tecnológico y de Estudios Superiores de Monterrey 1981 — 1985
BS, Ingeniero en Sistemas Electronicos
Jeff Daly Jeff Daly's Intervoice, Inc. Experience 1997 - 2000
Job CIO Consultant at DDG
Industry Information Technology and Services
Experience
DDG January 2013 - Present
Mockingbird Domestics July 2011 - Present
Tatum September 2011 - January 2013
Adobe Systems February 2008 - July 2011
DDG 2006 - January 2008
Norwood Promotional Products April 2003 - August 2006
Tatum Partners, LLC December 2000 - April 2003
InterVoice Inc. 1997 - 2000
Cyrix Corporation 1995 - 1997
Lotus Development Corporation 1992 - 1995
Skills
Leadership Development, Technology Contracts, IT Strategy, Budgeting, Organizational..., IT Governance, Contract Negotiations, Strategic Planning, Process Improvement, Program Management, Professional Services, Change Management, Team Building, Outsourcing, Vendor Management, SaaS, Cloud Computing, Operations Management, Team Leadership, Business Management, Business Intelligence, Mentoring, Customer Relations, E-commerce, ITIL, Business Analysis, Problem Solving, ERP, Leadership, Management Consulting, Data Center, Governance, Management, Agile Methodologies, Contract Negotiation, CRM, Enterprise Software, Integration, Business Development, Strategy, Software Development, Start-ups, Customer Service, Budgets, Executive Management, Business Strategy, Consulting, Cross-functional Team..., Training, Disaster Recovery
Education
The University of Texas at Dallas 1979 — 1982
B.S., Business Management
Texas Tech University 1978 — 1980
DDG January 2013 - Present
Mockingbird Domestics July 2011 - Present
Tatum September 2011 - January 2013
Adobe Systems February 2008 - July 2011
DDG 2006 - January 2008
Norwood Promotional Products April 2003 - August 2006
Tatum Partners, LLC December 2000 - April 2003
InterVoice Inc. 1997 - 2000
Cyrix Corporation 1995 - 1997
Lotus Development Corporation 1992 - 1995
Skills
Leadership Development, Technology Contracts, IT Strategy, Budgeting, Organizational..., IT Governance, Contract Negotiations, Strategic Planning, Process Improvement, Program Management, Professional Services, Change Management, Team Building, Outsourcing, Vendor Management, SaaS, Cloud Computing, Operations Management, Team Leadership, Business Management, Business Intelligence, Mentoring, Customer Relations, E-commerce, ITIL, Business Analysis, Problem Solving, ERP, Leadership, Management Consulting, Data Center, Governance, Management, Agile Methodologies, Contract Negotiation, CRM, Enterprise Software, Integration, Business Development, Strategy, Software Development, Start-ups, Customer Service, Budgets, Executive Management, Business Strategy, Consulting, Cross-functional Team..., Training, Disaster Recovery
Education
The University of Texas at Dallas 1979 — 1982
B.S., Business Management
Texas Tech University 1978 — 1980
Mark E. Lacasse Mark E. Lacasse's Intervoice, Inc. Experience February 1998 - July 2006
Job Cost Segregation Consulting Maximizing Commercial Real Estate Tax Benefits By Accelerating Property Depreciation
Industry Commercial Real Estate
Experience
Kings Counsel November 2007 - Present
Cost Segregation Consultants, LLC November 2006 - Present
Stansberry Research 2005 - 2015
Stansberry Research 2005 - 2015
CEO Space 2007 - 2008
Intervoice, Inc. February 1998 - July 2006
Lockheed Martin - Information Systems Division January 1995 - February 1998
GE Aerospace - ATI Commercial Joint Venture 1993 - 1995
Skills
Product Management, Product Development, Systems Engineering, System Design, Cost Segregation, Product Strategy, Application Development, Integration, Cross-functional Team..., Program Management, Strategic Planning, Business Strategy, Entrepreneur, New Business Development, Strategic Partnerships, Business Planning, Entrepreneurship, Software Development, Operations Management, Strategy, Business Intelligence, Start-ups, Leadership, Business Development, Management, Project Planning, Mobile Devices, Management Consulting, Cloud Computing, Venture Capital, Project Management, Telecommunications, Organizational..., Team Building, International Business, Professional Services, Outsourcing, Executive Management, P&L Management, SaaS, Marketing Strategy, Go-to-market Strategy, Contract Negotiation, Leadership Development, Small Business, Process Improvement, Mergers & Acquisitions, Consulting, Proposal Writing, CRM
Education
Worcester Polytechnic Institute 1983 — 1985
MS, Electrical Engineering; Computer System Design
University of Massachusetts at Lowell 1975 — 1979
BS, Electrical Engineering
Kings Counsel November 2007 - Present
Cost Segregation Consultants, LLC November 2006 - Present
Stansberry Research 2005 - 2015
Stansberry Research 2005 - 2015
CEO Space 2007 - 2008
Intervoice, Inc. February 1998 - July 2006
Lockheed Martin - Information Systems Division January 1995 - February 1998
GE Aerospace - ATI Commercial Joint Venture 1993 - 1995
Skills
Product Management, Product Development, Systems Engineering, System Design, Cost Segregation, Product Strategy, Application Development, Integration, Cross-functional Team..., Program Management, Strategic Planning, Business Strategy, Entrepreneur, New Business Development, Strategic Partnerships, Business Planning, Entrepreneurship, Software Development, Operations Management, Strategy, Business Intelligence, Start-ups, Leadership, Business Development, Management, Project Planning, Mobile Devices, Management Consulting, Cloud Computing, Venture Capital, Project Management, Telecommunications, Organizational..., Team Building, International Business, Professional Services, Outsourcing, Executive Management, P&L Management, SaaS, Marketing Strategy, Go-to-market Strategy, Contract Negotiation, Leadership Development, Small Business, Process Improvement, Mergers & Acquisitions, Consulting, Proposal Writing, CRM
Education
Worcester Polytechnic Institute 1983 — 1985
MS, Electrical Engineering; Computer System Design
University of Massachusetts at Lowell 1975 — 1979
BS, Electrical Engineering
Vladimir Kaytsner Vladimir Kaytsner's Intervoice, Inc. Experience July 1998 - June 2002
Job at JPMorgan Chase
Industry Information Technology and Services
Experience
JPMorgan Chase July 2006 - Present
Wheels September 2005 - July 2007
BankOne/JP Morgan Chase April 2003 - July 2006
Contact Solutions October 2005 - November 2005
Aetna September 2002 - January 2003
Household International August 2002 - October 2002
Intervoice, Inc July 1998 - June 2002
Champro Sports August 1992 - June 1998
Skills
Integration, Software Development, Testing, Microsoft SQL Server, Software Documentation, Oracle, Software Project..., IVR, Enterprise Architecture, Visio, Quality Assurance, Enterprise Software, Analysis, Test Automation, Test Planning, Software Design, Project Planning, Systems Analysis, CTI, Telephony, Genesys, Manual Testing, HP Quality Center, ALM
Education
Rigas Tehniska Universitate 1982 — 1986
JPMorgan Chase July 2006 - Present
Wheels September 2005 - July 2007
BankOne/JP Morgan Chase April 2003 - July 2006
Contact Solutions October 2005 - November 2005
Aetna September 2002 - January 2003
Household International August 2002 - October 2002
Intervoice, Inc July 1998 - June 2002
Champro Sports August 1992 - June 1998
Skills
Integration, Software Development, Testing, Microsoft SQL Server, Software Documentation, Oracle, Software Project..., IVR, Enterprise Architecture, Visio, Quality Assurance, Enterprise Software, Analysis, Test Automation, Test Planning, Software Design, Project Planning, Systems Analysis, CTI, Telephony, Genesys, Manual Testing, HP Quality Center, ALM
Education
Rigas Tehniska Universitate 1982 — 1986
Frederick Teo Frederick Teo's Intervoice, Inc. Experience March 1995 - June 1999
Job Customer Contact Management at TELUS
Industry Information Technology and Services
Experience
TELUS February 2011 - Present
Eptica October 2009 - September 2010
Genesys November 1999 - August 2009
Genesys Telecommunications Labs. June 1999 - August 2009
Intervoice Inc. March 1995 - June 1999
Intervoice, inc. June 1995 - March 1999
Advantech Peripherals (S) Pte Ltd 1993 - May 1995
Skills
Intelligent Call Routing, NICE Call Recording, SaaS, Solution Selling, Pre-sales, Telecommunications, Business Development, Management, Software Project..., Solution Architecture, Sales, Contact Centers, Training, Multi-channel Marketing, International Sales, Enterprise Software, Cloud Computing
Education
Acadia University 1989 — 1993
BCS, Computer Science
Aljunied Vocational Institute 1984 — 1986
Certification, Electronic Servicing (Trade II)
Jurong Vocational Institute 1979 — 1981
Certification, Electronics Servicing
Mount Vernon Secondary School 1976 — 1979
TELUS February 2011 - Present
Eptica October 2009 - September 2010
Genesys November 1999 - August 2009
Genesys Telecommunications Labs. June 1999 - August 2009
Intervoice Inc. March 1995 - June 1999
Intervoice, inc. June 1995 - March 1999
Advantech Peripherals (S) Pte Ltd 1993 - May 1995
Skills
Intelligent Call Routing, NICE Call Recording, SaaS, Solution Selling, Pre-sales, Telecommunications, Business Development, Management, Software Project..., Solution Architecture, Sales, Contact Centers, Training, Multi-channel Marketing, International Sales, Enterprise Software, Cloud Computing
Education
Acadia University 1989 — 1993
BCS, Computer Science
Aljunied Vocational Institute 1984 — 1986
Certification, Electronic Servicing (Trade II)
Jurong Vocational Institute 1979 — 1981
Certification, Electronics Servicing
Mount Vernon Secondary School 1976 — 1979
Dave Willard Dave Willard's Intervoice, Inc. Experience January 1994 - December 1995
Job Thought Leader focused on Digital Transformation in Telecommunications, Delivering Applications Engineered for Evolution
Industry Computer Software
Experience
Pegasystems April 2015 - Present
TIBCO Software Inc. October 2013 - March 2015
The Willard Group, LLC April 2009 - September 2013
Comverse February 2006 - April 2009
Comverse November 1999 - February 2006
Brite Voice Systems September 1997 - November 1999
Intervoice, Inc. January 1994 - December 1995
Skills
SaaS, Team Building, Go-to-market Strategy, Telecommunications, Executive Management, Account Management, Business Development, Business Process..., Business Strategy, CRM, Cloud Computing, Cross-functional Team..., Entrepreneurship, Leadership, Management, Marketing Strategy, Mobile Devices, Sales Management, Strategy, Start-ups, Lead Generation, Strategic Partnerships, Professional Services, Salesforce.com, Process Improvement, Negotiation, Sales, Project Planning, Mergers & Acquisitions, Marketing Management, Selling, Customer Satisfaction, Product Management, Enterprise Software, Marketing
Education
Oregon State University
Bachelor of Science - Business Administration
Pegasystems April 2015 - Present
TIBCO Software Inc. October 2013 - March 2015
The Willard Group, LLC April 2009 - September 2013
Comverse February 2006 - April 2009
Comverse November 1999 - February 2006
Brite Voice Systems September 1997 - November 1999
Intervoice, Inc. January 1994 - December 1995
Skills
SaaS, Team Building, Go-to-market Strategy, Telecommunications, Executive Management, Account Management, Business Development, Business Process..., Business Strategy, CRM, Cloud Computing, Cross-functional Team..., Entrepreneurship, Leadership, Management, Marketing Strategy, Mobile Devices, Sales Management, Strategy, Start-ups, Lead Generation, Strategic Partnerships, Professional Services, Salesforce.com, Process Improvement, Negotiation, Sales, Project Planning, Mergers & Acquisitions, Marketing Management, Selling, Customer Satisfaction, Product Management, Enterprise Software, Marketing
Education
Oregon State University
Bachelor of Science - Business Administration
Michael Segura Michael Segura's Intervoice, Inc. Experience January 2003 - August 2006
Job President, Silverlake Healthcare Group
Industry Hospital & Health Care
Experience
121Giving July 2013 - Present
Silver Lake Partners May 2013 - Present
Calyx Investments April 2010 - May 2013
Mediate Healthcare, LLC April 2009 - December 2011
The Expo Group November 2008 - April 2009
Nortel Networks August 2006 - October 2008
Intervoice, Inc. January 2003 - August 2006
Intervoice December 2000 - August 2003
Compaq Computers Corporation April 1998 - December 2000
Verizon February 1994 - April 1998
Skills
Market Development, Business Strategy, SaaS, Segmentation, Alliances, CRM, Outsourcing, Integration, Strategy, Lead Generation, Product Management, Business Planning, Management, Business Alliances, Product Marketing, Channel, Program Management, Product Development, Cross-functional Team..., Business Development, Change Management, Integrated Marketing, Direct Marketing, Enterprise Software, Professional Services, Business Intelligence, Unified Communications, Wireless, Strategic Partnerships, Competitive Analysis, Start-ups, VoIP, Partner Management, Sales, Mergers, Marketing Management, Go-to-market Strategy, Strategic Planning, New Business Development, Contract Negotiation, Marketing Strategy, Business Analysis, Sales Operations, International Business, Forecasting, Leadership, Solution Selling, Team Management, Marketing, P&L Management
Education
GTE Marketing Management Program through Duke/University of North Carolina 1997 — 1998
MMP, Marketing Management Certificate
Texas A & M University 1986 — 1991
BBA, Accounting
121Giving July 2013 - Present
Silver Lake Partners May 2013 - Present
Calyx Investments April 2010 - May 2013
Mediate Healthcare, LLC April 2009 - December 2011
The Expo Group November 2008 - April 2009
Nortel Networks August 2006 - October 2008
Intervoice, Inc. January 2003 - August 2006
Intervoice December 2000 - August 2003
Compaq Computers Corporation April 1998 - December 2000
Verizon February 1994 - April 1998
Skills
Market Development, Business Strategy, SaaS, Segmentation, Alliances, CRM, Outsourcing, Integration, Strategy, Lead Generation, Product Management, Business Planning, Management, Business Alliances, Product Marketing, Channel, Program Management, Product Development, Cross-functional Team..., Business Development, Change Management, Integrated Marketing, Direct Marketing, Enterprise Software, Professional Services, Business Intelligence, Unified Communications, Wireless, Strategic Partnerships, Competitive Analysis, Start-ups, VoIP, Partner Management, Sales, Mergers, Marketing Management, Go-to-market Strategy, Strategic Planning, New Business Development, Contract Negotiation, Marketing Strategy, Business Analysis, Sales Operations, International Business, Forecasting, Leadership, Solution Selling, Team Management, Marketing, P&L Management
Education
GTE Marketing Management Program through Duke/University of North Carolina 1997 — 1998
MMP, Marketing Management Certificate
Texas A & M University 1986 — 1991
BBA, Accounting
Graham Allen Graham Allen's Intervoice, Inc. Experience 2005 - September 2008
Job Sr Director of Product Management at inContact
Industry Computer Software
Experience
inContact December 2013 - Present
Convergys October 2008 - November 2013
Intervoice, Inc. 2005 - September 2008
Polycom August 2004 - October 2005
Polycom January 2004 - September 2005
Voyant Technologies October 1999 - January 2004
United States Air Force October 1997 - October 1999
United States Air Force June 1993 - October 1997
Skills
Business Development, CRM, Budgets, Business Alliances, Call Centers, Cloud Computing, Competitive Analysis, Creative Direction, Cross-functional Team..., Customer Retention, Customer Satisfaction, Enterprise Software, Go-to-market Strategy, Integrated Marketing, Integration, Leadership, Management, Manufacturing, Marketing, Marketing Communications, Outsourcing, P&L Management, Portfolio Management, Pre-sales, Product Development, Product Launch, Product Management, Product Marketing, Program Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SaaS, Sales, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Management, Telecommunications, Thought Leadership, Unified Communications, Vendor Management, VoIP, Start-ups, Mobile Devices
Education
Chapman University, The George L. Argyros School of Business and Economics 1995 — 1997
MBA
United States Air Force Academy 1990 — 1993
BS
Raytown South High School 1986 — 1989
Graduate
inContact December 2013 - Present
Convergys October 2008 - November 2013
Intervoice, Inc. 2005 - September 2008
Polycom August 2004 - October 2005
Polycom January 2004 - September 2005
Voyant Technologies October 1999 - January 2004
United States Air Force October 1997 - October 1999
United States Air Force June 1993 - October 1997
Skills
Business Development, CRM, Budgets, Business Alliances, Call Centers, Cloud Computing, Competitive Analysis, Creative Direction, Cross-functional Team..., Customer Retention, Customer Satisfaction, Enterprise Software, Go-to-market Strategy, Integrated Marketing, Integration, Leadership, Management, Manufacturing, Marketing, Marketing Communications, Outsourcing, P&L Management, Portfolio Management, Pre-sales, Product Development, Product Launch, Product Management, Product Marketing, Program Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SaaS, Sales, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Management, Telecommunications, Thought Leadership, Unified Communications, Vendor Management, VoIP, Start-ups, Mobile Devices
Education
Chapman University, The George L. Argyros School of Business and Economics 1995 — 1997
MBA
United States Air Force Academy 1990 — 1993
BS
Raytown South High School 1986 — 1989
Graduate
Steve Lewis, CPA/MBA Steve Lewis, CPA/MBA's Intervoice, Inc. Experience March 2001 - May 2006
Job Managing Principal at Pyxis Analytics
Industry Information Services
Experience
Pyxis Analytics May 2015 - Present
Niagara Conservation October 2013 - April 2015
Consulting October 2010 - October 2013
Meletio Electrical Supply May 2006 - October 2010
Intervoice, Inc. March 2001 - May 2006
Micron Computers Inc. February 1998 - March 2001
E.L. Payne Co. April 1997 - February 1998
Lewis Marketing Services, Inc. May 1994 - April 1997
Myers & Stauffer, CPA's February 1992 - May 1994
STATE OF IDAHO January 1987 - January 1992
Skills
Financial Analysis, Financial Reporting, Finance, Strategic Financial..., Due Diligence, Access, Strategic Planning, Revenue Recognition, Financial Modeling, Managerial Finance, Management, Cost Accounting, Mergers & Acquisitions, Process Improvement, US GAAP, Microsoft Excel, Financial Planning, Excel, Performance Measurement, Mergers, Pricing Strategy, Microsoft BI Suite, Microsoft SQL Server, Statistical Modeling, Power Query, Power Pivot, C#, MS Access, Oracle SQL, Cognos, Essbase, Tax Law, Business Valuation, M&A due diligence, Transfer Pricing, Process Engineering, Windows Server
Education
The University of Texas at Dallas 2003 — 2005
MBA
Idaho State University 1983 — 1985
BBA
Pyxis Analytics May 2015 - Present
Niagara Conservation October 2013 - April 2015
Consulting October 2010 - October 2013
Meletio Electrical Supply May 2006 - October 2010
Intervoice, Inc. March 2001 - May 2006
Micron Computers Inc. February 1998 - March 2001
E.L. Payne Co. April 1997 - February 1998
Lewis Marketing Services, Inc. May 1994 - April 1997
Myers & Stauffer, CPA's February 1992 - May 1994
STATE OF IDAHO January 1987 - January 1992
Skills
Financial Analysis, Financial Reporting, Finance, Strategic Financial..., Due Diligence, Access, Strategic Planning, Revenue Recognition, Financial Modeling, Managerial Finance, Management, Cost Accounting, Mergers & Acquisitions, Process Improvement, US GAAP, Microsoft Excel, Financial Planning, Excel, Performance Measurement, Mergers, Pricing Strategy, Microsoft BI Suite, Microsoft SQL Server, Statistical Modeling, Power Query, Power Pivot, C#, MS Access, Oracle SQL, Cognos, Essbase, Tax Law, Business Valuation, M&A due diligence, Transfer Pricing, Process Engineering, Windows Server
Education
The University of Texas at Dallas 2003 — 2005
MBA
Idaho State University 1983 — 1985
BBA
Roland El-Khoury Roland El-Khoury's Intervoice, Inc. Experience December 1998 - November 2005
Job Manager Software Engineering
Industry Defense & Space
Experience
DRS Technologies September 2009 - Present
TiVo 2010 - 2010
CSR USA April 2007 - July 2009
Microsoft Corporation November 2005 - April 2007
Intervoice Inc December 1998 - November 2005
NEC February 1997 - December 1998
NBS Technologies 1992 - 1997
Skills
Embedded Systems, Operating Systems, Systems Analysis, Software Systems, Integration Testing, Embedded Software, Bluetooth, Wireless, Software Design, Object Oriented Design, Debugging, Multithreading, Device Drivers, UML, System Architecture, Distributed Systems, C, RTOS, TCP/IP, System Design, Microcontrollers, Microprocessors, Software Engineering, Firmware, VxWorks, Perl, Testing, Telecommunications, Software Development, Integration, Embedded Linux, C++, Visual Studio, Linux Kernel, USB, OOP, Electronics, Embedded C, Systems Engineering, Hardware, Sensors, Digital Signal..., ClearCase, PCB design, Algorithms, Architecture, ARM, Analog, I2C, Systems Design
Education
McGill University 1990 — 1994
MSEE, Software Engineering
The University of Texas at Austin 1982 — 1987
BSEE, Electrical Engineering
DRS Technologies September 2009 - Present
TiVo 2010 - 2010
CSR USA April 2007 - July 2009
Microsoft Corporation November 2005 - April 2007
Intervoice Inc December 1998 - November 2005
NEC February 1997 - December 1998
NBS Technologies 1992 - 1997
Skills
Embedded Systems, Operating Systems, Systems Analysis, Software Systems, Integration Testing, Embedded Software, Bluetooth, Wireless, Software Design, Object Oriented Design, Debugging, Multithreading, Device Drivers, UML, System Architecture, Distributed Systems, C, RTOS, TCP/IP, System Design, Microcontrollers, Microprocessors, Software Engineering, Firmware, VxWorks, Perl, Testing, Telecommunications, Software Development, Integration, Embedded Linux, C++, Visual Studio, Linux Kernel, USB, OOP, Electronics, Embedded C, Systems Engineering, Hardware, Sensors, Digital Signal..., ClearCase, PCB design, Algorithms, Architecture, ARM, Analog, I2C, Systems Design
Education
McGill University 1990 — 1994
MSEE, Software Engineering
The University of Texas at Austin 1982 — 1987
BSEE, Electrical Engineering
Peter Demusz Peter Demusz's Intervoice, Inc. Experience June 1996 - April 2003
Job Senior Business and Systems Analyst
Industry Computer Software
Experience
Optimal Blue October 2014 - Present
Nationstar Mortgage August 2013 - October 2014
Bank of America February 2013 - August 2013
Homeward Residential, Inc. June 2011 - February 2013
Saxon Mortgage March 2010 - June 2011
CAPITAL ONE THROUGH ACTUM, INC October 2009 - January 2010
DiseaseTrak, Inc. December 2008 - August 2009
COUNTRYWIDE/BANK OF AMERICA February 2006 - December 2008
AMP CONSTRUCTION AND REMODELING, LLC March 2003 - December 2005
InterVoice, Inc. June 1996 - April 2003
Skills
Business Analysis, Call Center, User Acceptance Testing, SDLC, Visio, Requirements Analysis, Requirements Gathering, Business Requirements, SQL, Business Intelligence, SharePoint, Project Management, Software Documentation, Process Improvement, Agile Methodologies, Software Project..., Business Process, Software Development, XML, Functional..., Use Case Diagrams, QA Testing, UAT coordination, Software Deployment, Mainframe, Quality Assurance, Microsoft SQL Server, Analysis, Databases, IT Strategy, Systems Analysis, Leadership, Enterprise Software, Call Centers, Integration, Loan Servicing, Business Process..., Financial Services, Mortgage Lending, PMO
Education
Temple University 1981 — 1983
Unionville High School 1979 — 1981
HS Diploma
Houston Community College
Temple University
University of Houston
Optimal Blue October 2014 - Present
Nationstar Mortgage August 2013 - October 2014
Bank of America February 2013 - August 2013
Homeward Residential, Inc. June 2011 - February 2013
Saxon Mortgage March 2010 - June 2011
CAPITAL ONE THROUGH ACTUM, INC October 2009 - January 2010
DiseaseTrak, Inc. December 2008 - August 2009
COUNTRYWIDE/BANK OF AMERICA February 2006 - December 2008
AMP CONSTRUCTION AND REMODELING, LLC March 2003 - December 2005
InterVoice, Inc. June 1996 - April 2003
Skills
Business Analysis, Call Center, User Acceptance Testing, SDLC, Visio, Requirements Analysis, Requirements Gathering, Business Requirements, SQL, Business Intelligence, SharePoint, Project Management, Software Documentation, Process Improvement, Agile Methodologies, Software Project..., Business Process, Software Development, XML, Functional..., Use Case Diagrams, QA Testing, UAT coordination, Software Deployment, Mainframe, Quality Assurance, Microsoft SQL Server, Analysis, Databases, IT Strategy, Systems Analysis, Leadership, Enterprise Software, Call Centers, Integration, Loan Servicing, Business Process..., Financial Services, Mortgage Lending, PMO
Education
Temple University 1981 — 1983
Unionville High School 1979 — 1981
HS Diploma
Houston Community College
Temple University
University of Houston
Michele K. Kincaid, MBA Michele K. Kincaid, MBA's Intervoice, Inc. Experience September 1995 - May 1998
Job Local Reputation 'Doctor' helping small businesses with 5Star Reputation ★ Video Marketing ★ Social Media ★ Mobile Apps
Industry Marketing and Advertising
Experience
Yireh Enterprises, Inc. September 2008 - Present
Unified Health Resources October 2003 - Present
Samsung Telecommunications America March 2005 - March 2010
Nokia Networks June 2000 - May 2003
NEC America May 1998 - June 2000
Intervoice, Inc. September 1995 - May 1998
Skills
Small Business Online..., Online Reputation..., Business Strategy, Reputation Marketing, Online Video Marketing, Social Media Marketing, Mobile Applications, Local Search..., Digital Magazines, User Experience, Product Marketing, User Interface Design, Product Management, Entrepreneurship, Product Launch, E-commerce, Marketing, Management, Video Marketing, Mobile Phone Apps, Keyword Analysis, Viral Marketing, Organic Search, Mobile Devices, Online Marketing, Strategy
Education
Southern Methodist University - Cox School of Business 1993 — 1995
MBA, International Marketing, Business Consulting
University of Tulsa - School of Engineering 1979 — 1986
BSEE, Systems Engineering, Business Management
Yireh Enterprises, Inc. September 2008 - Present
Unified Health Resources October 2003 - Present
Samsung Telecommunications America March 2005 - March 2010
Nokia Networks June 2000 - May 2003
NEC America May 1998 - June 2000
Intervoice, Inc. September 1995 - May 1998
Skills
Small Business Online..., Online Reputation..., Business Strategy, Reputation Marketing, Online Video Marketing, Social Media Marketing, Mobile Applications, Local Search..., Digital Magazines, User Experience, Product Marketing, User Interface Design, Product Management, Entrepreneurship, Product Launch, E-commerce, Marketing, Management, Video Marketing, Mobile Phone Apps, Keyword Analysis, Viral Marketing, Organic Search, Mobile Devices, Online Marketing, Strategy
Education
Southern Methodist University - Cox School of Business 1993 — 1995
MBA, International Marketing, Business Consulting
University of Tulsa - School of Engineering 1979 — 1986
BSEE, Systems Engineering, Business Management
Laura Westbrook, LPC Intern Laura Westbrook, LPC Intern's Intervoice, Inc. Experience January 1995 - 2001
Job Acorn Counseling Education Services
Industry Individual & Family Services
Experience
Acorn Counseling Education Services June 2015 - Present
Christy Graham, LPC and Associates LLC August 2013 - April 2014
Mayhill Hospital May 2013 - August 2013
InterVoice, Inc January 1995 - 2001
Lomas Mortgage January 1988 - 1995
Skills
Family Therapy, Therapists, Parent Communication, Parenting Skills..., Parenting Workshops, Premarital Counseling, Prepare-Enrich, Group Therapy, Child Development, Interviews, Adolescents, Training, Mental Health Counseling, Counseling Psychology, Psychotherapy, Play Therapy, Mental Health, Behavioral Health, Psychology, Crisis Intervention, Social Services
Education
Grace College & Seminary 2011 — 2014
M.A., Clinical Mental Health Counseling
Texas A&M University 1984 — 1988
B.S., Psychology
Acorn Counseling Education Services June 2015 - Present
Christy Graham, LPC and Associates LLC August 2013 - April 2014
Mayhill Hospital May 2013 - August 2013
InterVoice, Inc January 1995 - 2001
Lomas Mortgage January 1988 - 1995
Skills
Family Therapy, Therapists, Parent Communication, Parenting Skills..., Parenting Workshops, Premarital Counseling, Prepare-Enrich, Group Therapy, Child Development, Interviews, Adolescents, Training, Mental Health Counseling, Counseling Psychology, Psychotherapy, Play Therapy, Mental Health, Behavioral Health, Psychology, Crisis Intervention, Social Services
Education
Grace College & Seminary 2011 — 2014
M.A., Clinical Mental Health Counseling
Texas A&M University 1984 — 1988
B.S., Psychology
Bob Widman Bob Widman's Intervoice, Inc. Experience 1995 - August 1997
Job Director, Data Warehouse and Development, United Surgical Partners International
Industry Information Technology and Services
Experience
NCR Corporation December 2012 - November 2013
Brinker International May 2011 - October 2012
Brinker International 2006 - May 2011
Brinker International 2002 - 2006
Brinker International August 1997 - 2002
Intervoice, Inc. 1995 - August 1997
BancTec 1990 - 1997
Patton Consultants, Inc. October 1984 - April 1990
United States Air Force July 1980 - July 1984
Skills
Teradata, Teradata Data Warehouse, BTEQ, FastLoad, FastExport, Multiload, SQL, Data Warehousing, Stored Procedures, Informatica, Microsoft SQL Server, T-SQL Stored Procedures, Databases, Data Modeling, Database Design, Database Administration, Relational Databases, Relational Data Modeling, Data Analysis, Essbase, ADL, Oracle SQL, Batch Files, COBOL, JCL, Information Technology, Microsoft Office, Restaurants, Hospitality Industry, Casual Dining, Data Marts, Integration, Business Intelligence, Data Integration, ETL, Software Development, Erwin, Oracle, SDLC, Analytics, ITIL, Business Process, Enterprise Software, Data Governance, Master Data Management, Unix
Education
Troy State University 1980 — 1984
Computer Science
Community College of the Air Force 1980 — 1984
Computer Science
Collin College
Select coursework, Computer Science
Finger Lakes Community College 1979 — 1980
Select coursework, Computer Science
NCR Corporation December 2012 - November 2013
Brinker International May 2011 - October 2012
Brinker International 2006 - May 2011
Brinker International 2002 - 2006
Brinker International August 1997 - 2002
Intervoice, Inc. 1995 - August 1997
BancTec 1990 - 1997
Patton Consultants, Inc. October 1984 - April 1990
United States Air Force July 1980 - July 1984
Skills
Teradata, Teradata Data Warehouse, BTEQ, FastLoad, FastExport, Multiload, SQL, Data Warehousing, Stored Procedures, Informatica, Microsoft SQL Server, T-SQL Stored Procedures, Databases, Data Modeling, Database Design, Database Administration, Relational Databases, Relational Data Modeling, Data Analysis, Essbase, ADL, Oracle SQL, Batch Files, COBOL, JCL, Information Technology, Microsoft Office, Restaurants, Hospitality Industry, Casual Dining, Data Marts, Integration, Business Intelligence, Data Integration, ETL, Software Development, Erwin, Oracle, SDLC, Analytics, ITIL, Business Process, Enterprise Software, Data Governance, Master Data Management, Unix
Education
Troy State University 1980 — 1984
Computer Science
Community College of the Air Force 1980 — 1984
Computer Science
Collin College
Select coursework, Computer Science
Finger Lakes Community College 1979 — 1980
Select coursework, Computer Science
Richard Savage Richard Savage's Intervoice, Inc. Experience August 1997 - June 2007
Job
Industry Telecommunications
Experience
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
Tim Spitzer Tim Spitzer's Intervoice, Inc. Experience October 1998 - September 2004
Job Program Cost Schedule and Control II at L3 Communications
Industry Logistics and Supply Chain
Experience
L-3 Communications March 2009 - Present
Bailey Tool and Manufacturing November 2007 - January 2009
MyObsessionFlowers.com September 2002 - September 2008
Genlyte Controls December 2004 - November 2005
Intervoice Inc. October 1998 - September 2004
Skills
SAP, Project Planning, Program Management, Supply Chain, Manufacturing, Budgets, Testing, Project Management, Analysis, Microsoft Word, Human Resources, Process Improvement, Strategic Planning
Education
University of Texas at Dallas - Naveen Jindal School of Management 2003 — 2006
MBA, Finance
University of North Texas 1986 — 1991
BA, Music
L-3 Communications March 2009 - Present
Bailey Tool and Manufacturing November 2007 - January 2009
MyObsessionFlowers.com September 2002 - September 2008
Genlyte Controls December 2004 - November 2005
Intervoice Inc. October 1998 - September 2004
Skills
SAP, Project Planning, Program Management, Supply Chain, Manufacturing, Budgets, Testing, Project Management, Analysis, Microsoft Word, Human Resources, Process Improvement, Strategic Planning
Education
University of Texas at Dallas - Naveen Jindal School of Management 2003 — 2006
MBA, Finance
University of North Texas 1986 — 1991
BA, Music
Heather Winchester Heather Winchester's Intervoice, Inc. Experience 2002 - 2004
Job COO Winchester Household
Industry Civic & Social Organization
Experience
Winchester Household February 2013 - Present
Intuit September 2011 - February 2013
Intuit, Inc. April 2010 - September 2011
Intuit October 2009 - May 2010
Frito Lay September 2008 - October 2009
Intuit, Inc. 2007 - 2008
Intuit 2005 - 2007
Intuit 2004 - 2005
Intervoice, Inc. 2002 - 2004
EDS 2001 - 2002
Skills
Project Management, Talent Acquisition, Organizational..., High Performance Teams, Account Management, Onboarding, Workforce Planning, Applicant Tracking..., Temporary Placement, Organizational Design, Talent Management, Leadership, Management, Leadership Development, Human Resources, Recruiting, Employee Relations, HR Consulting, Contract Recruitment, Technical Recruiting, Process Improvement, Performance Management, HR Policies, Sourcing, New Hire Orientations, Coaching, Interviews, Benefits Administration, Training, Deferred Compensation, Screening Resumes, Personnel Management, Screening, Succession Planning, Employee Benefits, Team Building, Benefits Negotiation, Organizational..., Change Management, Executive Search, Employee Engagement, PeopleSoft, Hiring, HRIS, Executive Coaching, Career Development, Employer Branding, Internet Recruiting, College Recruiting, Vendor Management
Education
Dallas Baptist University
B.S., Psychology
The University of Southern Mississippi
Winchester Household February 2013 - Present
Intuit September 2011 - February 2013
Intuit, Inc. April 2010 - September 2011
Intuit October 2009 - May 2010
Frito Lay September 2008 - October 2009
Intuit, Inc. 2007 - 2008
Intuit 2005 - 2007
Intuit 2004 - 2005
Intervoice, Inc. 2002 - 2004
EDS 2001 - 2002
Skills
Project Management, Talent Acquisition, Organizational..., High Performance Teams, Account Management, Onboarding, Workforce Planning, Applicant Tracking..., Temporary Placement, Organizational Design, Talent Management, Leadership, Management, Leadership Development, Human Resources, Recruiting, Employee Relations, HR Consulting, Contract Recruitment, Technical Recruiting, Process Improvement, Performance Management, HR Policies, Sourcing, New Hire Orientations, Coaching, Interviews, Benefits Administration, Training, Deferred Compensation, Screening Resumes, Personnel Management, Screening, Succession Planning, Employee Benefits, Team Building, Benefits Negotiation, Organizational..., Change Management, Executive Search, Employee Engagement, PeopleSoft, Hiring, HRIS, Executive Coaching, Career Development, Employer Branding, Internet Recruiting, College Recruiting, Vendor Management
Education
Dallas Baptist University
B.S., Psychology
The University of Southern Mississippi
William Goldsworthy's Intervoice, Inc. Experience June 2003 - September 2005
Job Senior Staff Engineer at Bottle Rocket
Industry Computer Software
Experience
Bottle Rocket Studios March 2015 - Present
Bottle Rocket Studios February 2014 - February 2015
TMW Systems (a Trimble Transport & Logistics Software Company) November 2011 - February 2014
TMW Systems, Inc. September 2008 - November 2011
TMW Systems, Inc. September 2005 - September 2008
Intervoice, Inc. June 2003 - September 2005
GreekShopOnline.com May 1999 - May 2005
General Life Care, Inc. July 2002 - July 2003
Skills
Software Development, Web Applications, Software Design, SQL, Web Services, Scala, Akka, Java, Spray, Amazon Web Services..., Heroku, Puppet, Databases, Microsoft SQL Server, REST, JSON, Analysis, XML, Requirements Analysis, HTML, Eclipse, Enterprise Software, Cloud Computing, Integration, Agile Methodologies, Subversion, Software Engineering, Scrum, MongoDB, Ehcache, IntelliJ IDEA, JIRA, Distributed Systems, Scalability, Design Patterns
Education
Purdue University
Bachelor of Science, Computer Science
Bottle Rocket Studios March 2015 - Present
Bottle Rocket Studios February 2014 - February 2015
TMW Systems (a Trimble Transport & Logistics Software Company) November 2011 - February 2014
TMW Systems, Inc. September 2008 - November 2011
TMW Systems, Inc. September 2005 - September 2008
Intervoice, Inc. June 2003 - September 2005
GreekShopOnline.com May 1999 - May 2005
General Life Care, Inc. July 2002 - July 2003
Skills
Software Development, Web Applications, Software Design, SQL, Web Services, Scala, Akka, Java, Spray, Amazon Web Services..., Heroku, Puppet, Databases, Microsoft SQL Server, REST, JSON, Analysis, XML, Requirements Analysis, HTML, Eclipse, Enterprise Software, Cloud Computing, Integration, Agile Methodologies, Subversion, Software Engineering, Scrum, MongoDB, Ehcache, IntelliJ IDEA, JIRA, Distributed Systems, Scalability, Design Patterns
Education
Purdue University
Bachelor of Science, Computer Science
Remy Tholen Remy Tholen's Intervoice, Inc. Experience January 2007 - August 2008
Job Managing Director at S.O.T. Abrasives & Equipment
Industry Machinery
Experience
CONVERGYS, CORP. (Relationship Technology Management Division) September 2008 - November 2010
INTERVOICE, INC. January 2007 - August 2008
INTERVOICE, INC. January 2003 - December 2006
Bluebonnet Savings Bank, F.S.B. August 1996 - November 1997
Skills
Service Excellence, Problem Solving, People Management, Strong Business Acumen, Analytical Approach, Customer Focus, Values, Due Diligence, Attention To Detail, Coaching, Mentoring, Innovation, Listener, Analytical Skills, Service Quality, Management, Telecommunications, Customer Oriented, Leadership, Team Leadership, Outsourcing, Enterprise Software, IVR, Customer Service, ERP, Wireless, SAP, Vendor Management, Network Administration, Training, Start-ups, Mergers & Acquisitions, Process Improvement, Software Documentation, Contract Negotiation, Customer Satisfaction, CRM, Strategy, Budgets, Performance Tuning, Cross-functional Team..., Procurement, Hardware, Business Process, Networking, Troubleshooting, Contract Management, Integration, Call Centers, Technical Support
Education
Oklahoma State University 1980 — 1984
Bachelor of Science
Hugo High School 1977 — 1980
Diploma
CONVERGYS, CORP. (Relationship Technology Management Division) September 2008 - November 2010
INTERVOICE, INC. January 2007 - August 2008
INTERVOICE, INC. January 2003 - December 2006
Bluebonnet Savings Bank, F.S.B. August 1996 - November 1997
Skills
Service Excellence, Problem Solving, People Management, Strong Business Acumen, Analytical Approach, Customer Focus, Values, Due Diligence, Attention To Detail, Coaching, Mentoring, Innovation, Listener, Analytical Skills, Service Quality, Management, Telecommunications, Customer Oriented, Leadership, Team Leadership, Outsourcing, Enterprise Software, IVR, Customer Service, ERP, Wireless, SAP, Vendor Management, Network Administration, Training, Start-ups, Mergers & Acquisitions, Process Improvement, Software Documentation, Contract Negotiation, Customer Satisfaction, CRM, Strategy, Budgets, Performance Tuning, Cross-functional Team..., Procurement, Hardware, Business Process, Networking, Troubleshooting, Contract Management, Integration, Call Centers, Technical Support
Education
Oklahoma State University 1980 — 1984
Bachelor of Science
Hugo High School 1977 — 1980
Diploma
David Greenwell David Greenwell's Intervoice, Inc. Experience October 1995 - November 1997
Job
Industry Marketing and Advertising
Experience
CompuCom Systems Inc. July 2007 - Present
Metallect March 2006 - May 2007
Intervoice January 2005 - March 2006
Sterling Commerce June 2000 - January 2004
Efficient Networks May 2001 - August 2001
Sterling Commerce March 1998 - June 2000
Sterling Commerce November 1997 - March 1998
Intervoice Inc October 1995 - November 1997
MarkeTech Associates March 1990 - October 1995
Skills
Digital Marketing, Product Marketing, Sales Support, Lead Generation, Integrated Marketing, Marketing, Strategy, Salesforce.com, Demand Generation, Marketing Strategy, B2B, Product Management, Product Launch, Multi-channel Marketing, Marketing Communications, Online Marketing, Account Management, Strategic Partnerships, Management, Messaging, Enterprise Software, Sales Operations, Solution Selling, SaaS
Education
Texas Tech University 1985 — 1988
BA
CompuCom Systems Inc. July 2007 - Present
Metallect March 2006 - May 2007
Intervoice January 2005 - March 2006
Sterling Commerce June 2000 - January 2004
Efficient Networks May 2001 - August 2001
Sterling Commerce March 1998 - June 2000
Sterling Commerce November 1997 - March 1998
Intervoice Inc October 1995 - November 1997
MarkeTech Associates March 1990 - October 1995
Skills
Digital Marketing, Product Marketing, Sales Support, Lead Generation, Integrated Marketing, Marketing, Strategy, Salesforce.com, Demand Generation, Marketing Strategy, B2B, Product Management, Product Launch, Multi-channel Marketing, Marketing Communications, Online Marketing, Account Management, Strategic Partnerships, Management, Messaging, Enterprise Software, Sales Operations, Solution Selling, SaaS
Education
Texas Tech University 1985 — 1988
BA
Diana Beebe Diana Beebe's Intervoice, Inc. Experience December 2006 - December 2008
Job Lead Technical Writer at Intervoice
Industry Information Technology and Services
Experience
Convergys/Intervoice April 2009 - Present
iTKO December 2008 - March 2009
Intervoice, Inc. December 2006 - December 2008
Intervoice, Inc. November 1996 - December 2006
Executive Secretarial School March 1994 - November 1996
Skills
MadCap Flare, RoboHelp, CSS, SnagIt, FrameMaker, Technical Documentation, Technical Writing, Adobe Acrobat, Online Help Development, Online Help, Technical Communication, HTML, Manuals, Single Sourcing, XML, Content Management, Visio, Captivate, Software Documentation, Information Architecture, Pdf, Agile Methodologies, Structured Authoring, Usability, Content Development, Web Content, PaintShop Pro, Content Strategy, Document Management
Education
The University of Texas at Dallas 1992 — 1994
MA, Literary Studies
Texas Christian University 1988 — 1992
BA, English
Convergys/Intervoice April 2009 - Present
iTKO December 2008 - March 2009
Intervoice, Inc. December 2006 - December 2008
Intervoice, Inc. November 1996 - December 2006
Executive Secretarial School March 1994 - November 1996
Skills
MadCap Flare, RoboHelp, CSS, SnagIt, FrameMaker, Technical Documentation, Technical Writing, Adobe Acrobat, Online Help Development, Online Help, Technical Communication, HTML, Manuals, Single Sourcing, XML, Content Management, Visio, Captivate, Software Documentation, Information Architecture, Pdf, Agile Methodologies, Structured Authoring, Usability, Content Development, Web Content, PaintShop Pro, Content Strategy, Document Management
Education
The University of Texas at Dallas 1992 — 1994
MA, Literary Studies
Texas Christian University 1988 — 1992
BA, English
Kristie Mixon, PHR, CCP, GRP, SHRM-CP Kristie Mixon, PHR, CCP, GRP, SHRM-CP's Intervoice, Inc. Experience November 1996 - January 2009
Job HR Compensation & HRIS Manager at PFSweb
Industry Human Resources
Experience
PFSweb October 2014 - Present
Susan G. Komen April 2009 - October 2014
Intervoice, Inc. November 1996 - January 2009
Skills
PeopleSoft, SAP, ADP HR & Business..., SuccessFactors, Compensation, HRIS, Deferred Compensation, Talent Management, Project Planning, SAP HR, Workforce Planning, Applicant Tracking..., SPHR, Onboarding, Personnel Management, HR Policies, FLSA, Management, Human Resources, Incentive Programs, Compensation & Benefit, Employee Benefits, Talent Acquisition, Organizational..., Performance Management, Compensation Structures, Recruiting, Employee Engagement, College Recruiting, Training, New Hire Orientations, Vendor Management, Salary, Employment Law, Leadership Development, Compensation & Benefits
Education
Texas A&M University
BBA, Management/Human Resources
PFSweb October 2014 - Present
Susan G. Komen April 2009 - October 2014
Intervoice, Inc. November 1996 - January 2009
Skills
PeopleSoft, SAP, ADP HR & Business..., SuccessFactors, Compensation, HRIS, Deferred Compensation, Talent Management, Project Planning, SAP HR, Workforce Planning, Applicant Tracking..., SPHR, Onboarding, Personnel Management, HR Policies, FLSA, Management, Human Resources, Incentive Programs, Compensation & Benefit, Employee Benefits, Talent Acquisition, Organizational..., Performance Management, Compensation Structures, Recruiting, Employee Engagement, College Recruiting, Training, New Hire Orientations, Vendor Management, Salary, Employment Law, Leadership Development, Compensation & Benefits
Education
Texas A&M University
BBA, Management/Human Resources
Todd C. Brock's Intervoice, Inc. Experience June 2006 - April 2007
Job Controller at Ambit Energy
Industry Oil & Energy
Experience
Ambit Energy July 2011 - Present
Excel Telecommunications / Matrix Telecommunications / Americatel Corporation September 2008 - June 2011
Metromedia Restaurant Group May 2007 - July 2008
Intervoice, Inc. June 2006 - April 2007
Windstream Communications, Inc. (Alltel spinoff) January 2006 - May 2006
Alltel Communications, Inc. September 2005 - December 2005
Alltel Communications, Inc. January 2003 - August 2005
TXU Communications 2001 - 2002
Daisytek International, Inc. 2000 - 2001
Alltel Communications, Inc. April 1999 - December 2000
Skills
Accounting, Financial Reporting, Corporate Budgeting, Financial Analysis
Education
University of Central Arkansas 1990 — 1994
BBA, Accounting
Atkins High School 1990 — 1990
Networking class at Right Management
Ambit Energy July 2011 - Present
Excel Telecommunications / Matrix Telecommunications / Americatel Corporation September 2008 - June 2011
Metromedia Restaurant Group May 2007 - July 2008
Intervoice, Inc. June 2006 - April 2007
Windstream Communications, Inc. (Alltel spinoff) January 2006 - May 2006
Alltel Communications, Inc. September 2005 - December 2005
Alltel Communications, Inc. January 2003 - August 2005
TXU Communications 2001 - 2002
Daisytek International, Inc. 2000 - 2001
Alltel Communications, Inc. April 1999 - December 2000
Skills
Accounting, Financial Reporting, Corporate Budgeting, Financial Analysis
Education
University of Central Arkansas 1990 — 1994
BBA, Accounting
Atkins High School 1990 — 1990
Networking class at Right Management
Jeff Beckett's Intervoice, Inc. Experience August 2006 - Present
Job
Industry Information Technology and Services
Experience
Intervoice, Inc. August 2006 - Present
Tierra Tech Corporation May 2003 - Present
Niteo Partners, Inc. December 2002 - May 2003
LightSpeed Software September 2002 - November 2002
Niteo Partners, Inc. March 2002 - April 2002
Software SETT Corporation March 1998 - September 2001
Apple Computer, Inc. October 1988 - February 1998
Tri-Data Systems, Inc. April 1985 - April 1988
AT&T Information Systems January 1983 - March 1985
South Central Bell Telephone Company April 1982 - December 1982
Education
University of California, Santa Cruz Extension 1996 — 1996
Continuing Education
Parsons College
B.A.
Watterson College
Diploma
Intervoice, Inc. August 2006 - Present
Tierra Tech Corporation May 2003 - Present
Niteo Partners, Inc. December 2002 - May 2003
LightSpeed Software September 2002 - November 2002
Niteo Partners, Inc. March 2002 - April 2002
Software SETT Corporation March 1998 - September 2001
Apple Computer, Inc. October 1988 - February 1998
Tri-Data Systems, Inc. April 1985 - April 1988
AT&T Information Systems January 1983 - March 1985
South Central Bell Telephone Company April 1982 - December 1982
Education
University of California, Santa Cruz Extension 1996 — 1996
Continuing Education
Parsons College
B.A.
Watterson College
Diploma
Burt Miller's Intervoice, Inc. Experience 2005 - 2008
Job
Industry Computer Software
Experience
ShoreTel March 2013 - Present
ShoreTel August 2010 - March 2013
Convergys 2008 - 2010
Intervoice Inc. 2005 - 2008
Edify / S1 Corp June 2001 - May 2005
Edify Corporation July 1996 - June 2001
Octel Communications 1994 - 1996
AM Vox January 1992 - March 1994
Cal Poly San Luis Obispo January 1990 - June 1992
Pac-Bell\PG&E\Cable TV January 1980 - January 1991
Skills
Telephony, Testing, SIP, IVR, Telecommunications, Telephony Systems, Test Planning, Software Documentation, Switches, Cross-functional Team..., Test Automation, Quality Assurance, Networking, Data Center, Product Management, TCP/IP, IP, Troubleshooting, Software Quality..., Call Centers, Integration, Wireless, VoIP
Education
Cal Poly San Luis Obispo 1990 — 1992
BSEL, Electronics
Cuesta College 1988 — 1989
AA, General Studies
ShoreTel March 2013 - Present
ShoreTel August 2010 - March 2013
Convergys 2008 - 2010
Intervoice Inc. 2005 - 2008
Edify / S1 Corp June 2001 - May 2005
Edify Corporation July 1996 - June 2001
Octel Communications 1994 - 1996
AM Vox January 1992 - March 1994
Cal Poly San Luis Obispo January 1990 - June 1992
Pac-Bell\PG&E\Cable TV January 1980 - January 1991
Skills
Telephony, Testing, SIP, IVR, Telecommunications, Telephony Systems, Test Planning, Software Documentation, Switches, Cross-functional Team..., Test Automation, Quality Assurance, Networking, Data Center, Product Management, TCP/IP, IP, Troubleshooting, Software Quality..., Call Centers, Integration, Wireless, VoIP
Education
Cal Poly San Luis Obispo 1990 — 1992
BSEL, Electronics
Cuesta College 1988 — 1989
AA, General Studies
Cody Cotulla's Intervoice, Inc. Experience January 2006 - September 2007
Job Supervisor Support Service, Operations at Macys.com
Industry Retail
Experience
Macys.com February 2015 - Present
Macys.com October 2010 - Present
Toastmasters District 4 2013 - 2013
VEXIS Systems February 2009 - September 2010
Avolent September 2007 - September 2008
Intervoice, Inc. January 2006 - September 2007
Edify July 1999 - December 2005
Skills
XML, Visio, JavaScript, Software Documentation, Software Development, SQL, HTML, Java, C#, FrameMaker, Databases, Integration, Web Services, Testing, RoboHelp, CSS, WebWorks, Adobe Acrobat, Project Management, SnagIt, Agile Methodologies, Online Help, Technical Writing
Education
San Francisco State University
BA, English
CCSF French Classes
Macys.com February 2015 - Present
Macys.com October 2010 - Present
Toastmasters District 4 2013 - 2013
VEXIS Systems February 2009 - September 2010
Avolent September 2007 - September 2008
Intervoice, Inc. January 2006 - September 2007
Edify July 1999 - December 2005
Skills
XML, Visio, JavaScript, Software Documentation, Software Development, SQL, HTML, Java, C#, FrameMaker, Databases, Integration, Web Services, Testing, RoboHelp, CSS, WebWorks, Adobe Acrobat, Project Management, SnagIt, Agile Methodologies, Online Help, Technical Writing
Education
San Francisco State University
BA, English
CCSF French Classes
Kimberly McCormick Jones's Intervoice, Inc. Experience March 1995 - July 1997
Job Software Quality Professional at Currently seeking new opportunities
Industry Financial Services
Experience
Currently seeking new opportunities January 2015 - Present
Fidelity Investments April 2012 - December 2014
Nokia September 2002 - December 2010
Nokia February 2001 - September 2002
Nokia Networks July 2000 - February 2001
Software Quality Partners July 1997 - July 2000
InterVoice, Inc. March 1995 - July 1997
EMSI February 1994 - March 1995
Skills
Test Planning, System Testing, User Acceptance Testing, Usability Testing, Fault Management, Business Analysis, Defect Tracking, Software Project..., Testing, Test Cases, Test Management, Telecommunications, Software Quality..., Quality Center, Unix, SDLC, Manual Testing, Agile Methodologies, Wireless, Mobile Applications, Regression Testing, Waterfall, QTP, SQL, Test Strategy, Symbian, Mobile Devices, Test Execution, Integration, Linux, Software Development, Test Automation, Scrum, Agile Project Management, ClearCase, Product Management, Performance Testing, Requirements Analysis
Education
Amberton University
MBA, Management, Strategic Leadership
Prairie View A&M University
BBA, Management Information Systems
Currently seeking new opportunities January 2015 - Present
Fidelity Investments April 2012 - December 2014
Nokia September 2002 - December 2010
Nokia February 2001 - September 2002
Nokia Networks July 2000 - February 2001
Software Quality Partners July 1997 - July 2000
InterVoice, Inc. March 1995 - July 1997
EMSI February 1994 - March 1995
Skills
Test Planning, System Testing, User Acceptance Testing, Usability Testing, Fault Management, Business Analysis, Defect Tracking, Software Project..., Testing, Test Cases, Test Management, Telecommunications, Software Quality..., Quality Center, Unix, SDLC, Manual Testing, Agile Methodologies, Wireless, Mobile Applications, Regression Testing, Waterfall, QTP, SQL, Test Strategy, Symbian, Mobile Devices, Test Execution, Integration, Linux, Software Development, Test Automation, Scrum, Agile Project Management, ClearCase, Product Management, Performance Testing, Requirements Analysis
Education
Amberton University
MBA, Management, Strategic Leadership
Prairie View A&M University
BBA, Management Information Systems
Christopher Coxe's Intervoice, Inc. Experience February 1997 - February 2007
Job Director, Business Development at IRONSAFE
Industry Information Technology and Services
Experience
Effective eSolutions, LLC October 2010 - Present
OPIN Systems August 2008 - October 2010
Intervoice, Inc. February 1997 - February 2007
Digital Equipment Corporation July 1986 - August 1996
Digital Equipment Corporation February 1983 - July 1986
Skills
New Business Development, Consultative Selling, Account Management, Customer Relations, Mentoring, Problem Solving, B2B, Coaching, Selling, Cross-functional Team..., Managed Services, Proposal Writing, Contract Negotiation, Strategy, Training, Customer Service, Recruiting, Sales, Cloud Computing, Direct Sales, SaaS, Solution Selling, Product Development, Channel Partners, Enterprise Software, Business Intelligence, Call Centers, Strategic Planning, Professional Services, Start-ups, Business Development, Salesforce.com, Strategic Partnerships, Business Strategy, Outsourcing, Leadership, Go-to-market Strategy, Telecommunications, Product Management, Program Management, Lead Generation, Management, CRM, Consulting, Entrepreneurship, Executive Management, Mobile Devices, Product Marketing, Team Leadership, Business Alliances
Education
Metropolitan State University 1989 — 1993
Bachelor of Arts, Business
Effective eSolutions, LLC October 2010 - Present
OPIN Systems August 2008 - October 2010
Intervoice, Inc. February 1997 - February 2007
Digital Equipment Corporation July 1986 - August 1996
Digital Equipment Corporation February 1983 - July 1986
Skills
New Business Development, Consultative Selling, Account Management, Customer Relations, Mentoring, Problem Solving, B2B, Coaching, Selling, Cross-functional Team..., Managed Services, Proposal Writing, Contract Negotiation, Strategy, Training, Customer Service, Recruiting, Sales, Cloud Computing, Direct Sales, SaaS, Solution Selling, Product Development, Channel Partners, Enterprise Software, Business Intelligence, Call Centers, Strategic Planning, Professional Services, Start-ups, Business Development, Salesforce.com, Strategic Partnerships, Business Strategy, Outsourcing, Leadership, Go-to-market Strategy, Telecommunications, Product Management, Program Management, Lead Generation, Management, CRM, Consulting, Entrepreneurship, Executive Management, Mobile Devices, Product Marketing, Team Leadership, Business Alliances
Education
Metropolitan State University 1989 — 1993
Bachelor of Arts, Business
Erine Shah's Intervoice, Inc. Experience October 1994 - May 1999
Job
Industry Telecommunications
Experience
AT&T January 2011 - Present
AT&T 2007 - 2011
Nortel 2006 - 2007
Nortel / Global Product Support 1999 - 2006
Intervoice Inc. October 1994 - May 1999
Skills
Telecommunications, Management, Mobile Devices, Wireless, Solution Selling, Strategic Partnerships, Professional Services, Vendor Management, IP, VoIP, GSM, Leadership, Managed Services, Unified Communications, Call Centers, Mobile Technology, SaaS, Integration, Cloud Computing, Pre-sales, Product Management
Education
West Virginia University Institute of Technology 1988 — 1992
Bachelor Of Science
New Jersey Institute of Technology
Master Of
AT&T January 2011 - Present
AT&T 2007 - 2011
Nortel 2006 - 2007
Nortel / Global Product Support 1999 - 2006
Intervoice Inc. October 1994 - May 1999
Skills
Telecommunications, Management, Mobile Devices, Wireless, Solution Selling, Strategic Partnerships, Professional Services, Vendor Management, IP, VoIP, GSM, Leadership, Managed Services, Unified Communications, Call Centers, Mobile Technology, SaaS, Integration, Cloud Computing, Pre-sales, Product Management
Education
West Virginia University Institute of Technology 1988 — 1992
Bachelor Of Science
New Jersey Institute of Technology
Master Of
Marty Eaves's Intervoice, Inc. Experience August 1996 - June 2002
Job Senior Software Engineer at TMW Systems
Industry Computer Software
Experience
TMW Systems August 2010 - Present
Convergys / Intervoice June 2002 - June 2010
intervoice, inc August 1996 - June 2002
Verifone 1993 - 1996
ESL / ViTech 1991 - 1993
Texas Instruments 1985 - 1991
Skills
C++, Visual C++, Photography, Visual C#, ASP.NET, Coaching, Product Development, Databases, Engineering, Integration, Java, MySQL, Mentoring, SQL, Troubleshooting, Team Leadership, UML, Vendor Management, Web Services, XML, MS VC++, VC#, Windows Programming, WinDbg, Crash Dump Analysis, Windows, Eclipse, Requirements Analysis, C, Testing, .NET, Software Development, Speech Recognition, Multithreading, Software Design, Software Engineering, C#, Microsoft SQL Server, MFC, Visual Studio, Subversion, Software Project..., Tomcat, VXML, Object Oriented Design, IVR, TCP/IP, Architecture, Unix, Embedded Systems
Education
Louisiana State University and Agricultural and Mechanical College 1980 — 1985
Bachelor's degree, Computer Science
TMW Systems August 2010 - Present
Convergys / Intervoice June 2002 - June 2010
intervoice, inc August 1996 - June 2002
Verifone 1993 - 1996
ESL / ViTech 1991 - 1993
Texas Instruments 1985 - 1991
Skills
C++, Visual C++, Photography, Visual C#, ASP.NET, Coaching, Product Development, Databases, Engineering, Integration, Java, MySQL, Mentoring, SQL, Troubleshooting, Team Leadership, UML, Vendor Management, Web Services, XML, MS VC++, VC#, Windows Programming, WinDbg, Crash Dump Analysis, Windows, Eclipse, Requirements Analysis, C, Testing, .NET, Software Development, Speech Recognition, Multithreading, Software Design, Software Engineering, C#, Microsoft SQL Server, MFC, Visual Studio, Subversion, Software Project..., Tomcat, VXML, Object Oriented Design, IVR, TCP/IP, Architecture, Unix, Embedded Systems
Education
Louisiana State University and Agricultural and Mechanical College 1980 — 1985
Bachelor's degree, Computer Science
Nihal Sahan's Intervoice, Inc. Experience August 2007 - June 2008
Job Member of Technical Staff at Ixia
Industry Telecommunications
Experience
Ixia June 2009 - Present
Catapult Communications July 2008 - June 2009
Intervoice Inc August 2007 - June 2008
Skills
Unix, Linux, TCP/IP, Embedded Software, Mobile Devices, Perl, Telecommunications, C, Software Engineering, Embedded Systems
Education
Bilkent University
BS, Computer Engineering and Information Schience
Lehigh University
MS, EECS
Ixia June 2009 - Present
Catapult Communications July 2008 - June 2009
Intervoice Inc August 2007 - June 2008
Skills
Unix, Linux, TCP/IP, Embedded Software, Mobile Devices, Perl, Telecommunications, C, Software Engineering, Embedded Systems
Education
Bilkent University
BS, Computer Engineering and Information Schience
Lehigh University
MS, EECS
Ramakrishna Seshadri's Intervoice, Inc. Experience January 2006 - May 2010
Job Staff Software Engineer at ShoreTel
Industry Computer Software
Experience
ShoreTel March 2015 - Present
ShoreTel August 2010 - Present
Intervoice Inc January 2006 - May 2010
Edify Corporation December 2000 - January 2006
People.com/ Bell Labs May 1999 - December 2000
Aspect Development January 1997 - April 1999
India Satcom Limited May 1993 - January 1997
Skills
Socket Programming, SIP, VoIP, IVR, Switches, IP, Integration, Java, Linux, SNMP, Telecommunications, Multithreading
Education
Bharathiar University 1991 — 1992
Master of Engineering, Telecommunications
ShoreTel March 2015 - Present
ShoreTel August 2010 - Present
Intervoice Inc January 2006 - May 2010
Edify Corporation December 2000 - January 2006
People.com/ Bell Labs May 1999 - December 2000
Aspect Development January 1997 - April 1999
India Satcom Limited May 1993 - January 1997
Skills
Socket Programming, SIP, VoIP, IVR, Switches, IP, Integration, Java, Linux, SNMP, Telecommunications, Multithreading
Education
Bharathiar University 1991 — 1992
Master of Engineering, Telecommunications
Marge Gorman's Intervoice, Inc. Experience January 1994 - February 1996
Job Program/Project Manager III
Industry Wireless
Experience
Sprint July 2006 - March 2014
Independent Contractor October 2004 - July 2006
Sprint January 2004 - September 2004
Nortel Networks October 2000 - June 2003
FPL FiberNet January 2000 - October 2000
Sprint January 1996 - June 1999
Intervoice, Inc January 1994 - February 1996
Sprint February 1990 - October 1993
Siemens July 1987 - December 1989
Nortel Networks March 1984 - July 1987
Skills
WiMAX, Wireless, CDMA, 4G, Mobile Devices, Project Management, Telecommunications, Cellular Communications, Testing, Program Management, Vendor Management, Training, LTE, Salesforce.com, Budgets, VoIP, Management
Education
Baker University 1990 — 1992
Bachelor's Degree, Business Administration, Cum Laude
Sprint July 2006 - March 2014
Independent Contractor October 2004 - July 2006
Sprint January 2004 - September 2004
Nortel Networks October 2000 - June 2003
FPL FiberNet January 2000 - October 2000
Sprint January 1996 - June 1999
Intervoice, Inc January 1994 - February 1996
Sprint February 1990 - October 1993
Siemens July 1987 - December 1989
Nortel Networks March 1984 - July 1987
Skills
WiMAX, Wireless, CDMA, 4G, Mobile Devices, Project Management, Telecommunications, Cellular Communications, Testing, Program Management, Vendor Management, Training, LTE, Salesforce.com, Budgets, VoIP, Management
Education
Baker University 1990 — 1992
Bachelor's Degree, Business Administration, Cum Laude
Scott Faulkner's Intervoice, Inc. Experience October 1999 - September 2004
Job Senior Manager, Software Engineering at CoreLogic
Industry Computer Software
Experience
CoreLogic April 2013 - Present
The White Stone Group January 2011 - April 2013
The White Stone Group, Inc. September 2004 - January 2011
Intervoice, Inc. October 1999 - September 2004
Intervoice October 1996 - October 1999
US Navy January 1995 - September 1996
US Navy January 1993 - December 1994
US Navy December 1990 - December 1992
Toys R Us June 1985 - September 1988
Skills
Strategy, Executive-Level..., Healthcare Industry, Customer-focused, Problem Solving, Hands-on leader, Project Management, Software Development..., Agile Methodologies, Certified Scrum Master..., Microsoft .NET, C#, ASP.NET, ASP.NET MVC, Cloud Applications, Windows Azure, SQL Azure, Telephony, Dialogic, Java, Salesforce.com..., Salesforce.com..., Force.com, Apex Programming, VoIP, SIP, Fax over IP, IVR, SQL, Software Development, Business Intelligence, Product Management, Microsoft SQL Server, Salesforce.com, Speech Recognition, VXML, Scrum, .NET, Integration, XML, Leadership
Education
Brenau University 1998 — 1999
Master of Business Administration (M.B.A.)
University of Tennessee-Knoxville 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering, Computer Engineering Concentration
Karns High School 1980 — 1984
CoreLogic April 2013 - Present
The White Stone Group January 2011 - April 2013
The White Stone Group, Inc. September 2004 - January 2011
Intervoice, Inc. October 1999 - September 2004
Intervoice October 1996 - October 1999
US Navy January 1995 - September 1996
US Navy January 1993 - December 1994
US Navy December 1990 - December 1992
Toys R Us June 1985 - September 1988
Skills
Strategy, Executive-Level..., Healthcare Industry, Customer-focused, Problem Solving, Hands-on leader, Project Management, Software Development..., Agile Methodologies, Certified Scrum Master..., Microsoft .NET, C#, ASP.NET, ASP.NET MVC, Cloud Applications, Windows Azure, SQL Azure, Telephony, Dialogic, Java, Salesforce.com..., Salesforce.com..., Force.com, Apex Programming, VoIP, SIP, Fax over IP, IVR, SQL, Software Development, Business Intelligence, Product Management, Microsoft SQL Server, Salesforce.com, Speech Recognition, VXML, Scrum, .NET, Integration, XML, Leadership
Education
Brenau University 1998 — 1999
Master of Business Administration (M.B.A.)
University of Tennessee-Knoxville 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering, Computer Engineering Concentration
Karns High School 1980 — 1984
JP Reddy's Intervoice, Inc. Experience May 1991 - October 2006
Job Chief operating officer at Speech Soft Solutions
Industry Telecommunications
Experience
Speech Soft Solutions February 2009 - Present
Speech Soft Solutions 2008 - Present
SalliMae March 2009 - October 2009
eLoyalty Corp. December 2006 - January 2009
Intervoice Inc. May 1991 - October 2006
Skills
SMS, Partner Management, Servers, C#, IVR, CTI, Unified Communications, Contact Centers, Genesys, Avaya, Cisco Call Manager, Speech Recognition, VXML, Cisco Technologies, Call Centers, Integration, Routing, Cost Down, Nuance, ICM, TTS, UCCE, Web Services, GVP, Telephony, Software Development, CCXML, Call Center, VoIP, SaaS, Telecommunications, Mobile Devices, Avaya Technologies
Education
University of Central Oklahoma 1989 — 1991
Bachelor's degree, Computer Science
Speech Soft Solutions February 2009 - Present
Speech Soft Solutions 2008 - Present
SalliMae March 2009 - October 2009
eLoyalty Corp. December 2006 - January 2009
Intervoice Inc. May 1991 - October 2006
Skills
SMS, Partner Management, Servers, C#, IVR, CTI, Unified Communications, Contact Centers, Genesys, Avaya, Cisco Call Manager, Speech Recognition, VXML, Cisco Technologies, Call Centers, Integration, Routing, Cost Down, Nuance, ICM, TTS, UCCE, Web Services, GVP, Telephony, Software Development, CCXML, Call Center, VoIP, SaaS, Telecommunications, Mobile Devices, Avaya Technologies
Education
University of Central Oklahoma 1989 — 1991
Bachelor's degree, Computer Science
Nancy Bering's Intervoice, Inc. Experience 2006 - 2007
Job Contracts Administrator at TTI
Industry Electrical/Electronic Manufacturing
Experience
TTI November 2007 - Present
TTI inc, division of Berkshire Hathaway 2007 - Present
Intervoice, Inc. 2006 - 2007
Broadlane 2005 - 2005
Sterling Commerce, an IBM Company 1998 - 2005
Skills
Salesforce.com, Contract Negotiation, Sales, Sales Management, Pricing, New Business Development, Negotiation, Key Account Management, Account Management, Product Management, Product Marketing, Process Improvement, Business Planning, Business Analysis, Training, Business Strategy, Customer Service, Forecasting, Operations Management, Project Planning, Sales Presentations
Education
The University of Texas at Arlington
BBA, Marketing/Management
TTI November 2007 - Present
TTI inc, division of Berkshire Hathaway 2007 - Present
Intervoice, Inc. 2006 - 2007
Broadlane 2005 - 2005
Sterling Commerce, an IBM Company 1998 - 2005
Skills
Salesforce.com, Contract Negotiation, Sales, Sales Management, Pricing, New Business Development, Negotiation, Key Account Management, Account Management, Product Management, Product Marketing, Process Improvement, Business Planning, Business Analysis, Training, Business Strategy, Customer Service, Forecasting, Operations Management, Project Planning, Sales Presentations
Education
The University of Texas at Arlington
BBA, Marketing/Management
Scott Manghillis's Intervoice, Inc. Experience June 2004 - July 2006
Job Sales Director at Convergys
Industry Information Technology and Services
Experience
Convergys June 2012 - Present
Convergys August 2008 - June 2012
Intervoice August 2006 - July 2008
Intervoice, Inc June 2004 - July 2006
MC Consultants, Inc January 1996 - January 2004
Skills
Telephony, Outsourcing, IVR, P&L, VoIP, Vendor Management, Telecommunications, Data Center, Managed Services, SaaS, Call Center, Service Delivery, Team Management, Program Management, Product Management, Operations Management, RFP, Pre-sales, Cloud Computing, Product Life Cycle..., Product Strategy, Security, Contract Negotiations, P&L Management, Logistics, Call Centers, Contract Negotiation, Solution Selling, Strategy, Leadership, Mobile Devices, Management, CRM, Selling, Business Development, Sales Process, Sales, Project Management, Customer Retention, Professional Services, Enterprise Software, Forecasting, Networking, Strategic Partnerships, Customer Experience, Strategic Planning, ITIL, Unified Communications, Channel Partners, Contact Centers
Education
Penn State University
Bachelor of Science, Business
Convergys June 2012 - Present
Convergys August 2008 - June 2012
Intervoice August 2006 - July 2008
Intervoice, Inc June 2004 - July 2006
MC Consultants, Inc January 1996 - January 2004
Skills
Telephony, Outsourcing, IVR, P&L, VoIP, Vendor Management, Telecommunications, Data Center, Managed Services, SaaS, Call Center, Service Delivery, Team Management, Program Management, Product Management, Operations Management, RFP, Pre-sales, Cloud Computing, Product Life Cycle..., Product Strategy, Security, Contract Negotiations, P&L Management, Logistics, Call Centers, Contract Negotiation, Solution Selling, Strategy, Leadership, Mobile Devices, Management, CRM, Selling, Business Development, Sales Process, Sales, Project Management, Customer Retention, Professional Services, Enterprise Software, Forecasting, Networking, Strategic Partnerships, Customer Experience, Strategic Planning, ITIL, Unified Communications, Channel Partners, Contact Centers
Education
Penn State University
Bachelor of Science, Business
Kent Cain's Intervoice, Inc. Experience December 2003 - August 2007
Job Director of Taxation and Accounting at LSG Sky Chefs, Inc.
Industry Food & Beverages
Experience
LSG Sky Chefs, Inc. August 2007 - Present
Intervoice, Inc. December 2003 - August 2007
Grant Thornton LLP May 1999 - September 2003
Philip Vogel & Co. PC October 1991 - May 1999
Ernst & Young LLP 1988 - 1991
University of North Texas - Accounting class of 1987 1982 - 1987
Skills
Tax, Accounting, Mergers, Restructuring, Corporate Tax, Income Tax, Transfer Pricing, International Tax, Tax Compliance, Tax Accounting, Tax Research, FAS109, US GAAP, Federal Tax, Financial Analysis, Structuring, IFRS
Education
University of North Texas 1983 — 1987
MS, Accounting - Taxation
LSG Sky Chefs, Inc. August 2007 - Present
Intervoice, Inc. December 2003 - August 2007
Grant Thornton LLP May 1999 - September 2003
Philip Vogel & Co. PC October 1991 - May 1999
Ernst & Young LLP 1988 - 1991
University of North Texas - Accounting class of 1987 1982 - 1987
Skills
Tax, Accounting, Mergers, Restructuring, Corporate Tax, Income Tax, Transfer Pricing, International Tax, Tax Compliance, Tax Accounting, Tax Research, FAS109, US GAAP, Federal Tax, Financial Analysis, Structuring, IFRS
Education
University of North Texas 1983 — 1987
MS, Accounting - Taxation
Larry Potter's Intervoice, Inc. Experience 1999 - September 2008
Job Consultant App and Tech Solutions at Convergys
Industry Telecommunications
Experience
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys September 2008 - October 2013
Intervoice, Inc. 1999 - September 2008
Brite Voice Systems April 1994 - 1999
Touch-Talk, Inc July 1989 - March 1994
ESPI, Corp. / First Financial Resources September 1985 - July 1989
Skills
Unix, IVR, XML, VoIP, Solution Architecture, ClearCase, Linux, Visio, Speech Recognition, Wireless, Cloud Computing, Perl, SIP, Software Development, SS7, Web Services, Telecommunications, Integration, Telephony, Solaris, C, SMS, Mobile Devices, TCP/IP, Vendor Management, Screen Scraping, Eclipse, Software Project..., Tomcat, AIF, Agile Methodologies, Requirements Analysis, Multithreading, Software Engineering, Software Design, Mobile Communications, Java, SaaS, Shell Scripting, Java Enterprise Edition, Subversion, SQL, Unified Communications, ISDN, CTI, Pre-sales, JavaScript, Testing, Object Oriented Design, Automation
Education
University of North Texas 1985 — 1989
Computer Science
Convergys July 2015 - Present
Convergys October 2013 - July 2015
Convergys September 2008 - October 2013
Intervoice, Inc. 1999 - September 2008
Brite Voice Systems April 1994 - 1999
Touch-Talk, Inc July 1989 - March 1994
ESPI, Corp. / First Financial Resources September 1985 - July 1989
Skills
Unix, IVR, XML, VoIP, Solution Architecture, ClearCase, Linux, Visio, Speech Recognition, Wireless, Cloud Computing, Perl, SIP, Software Development, SS7, Web Services, Telecommunications, Integration, Telephony, Solaris, C, SMS, Mobile Devices, TCP/IP, Vendor Management, Screen Scraping, Eclipse, Software Project..., Tomcat, AIF, Agile Methodologies, Requirements Analysis, Multithreading, Software Engineering, Software Design, Mobile Communications, Java, SaaS, Shell Scripting, Java Enterprise Edition, Subversion, SQL, Unified Communications, ISDN, CTI, Pre-sales, JavaScript, Testing, Object Oriented Design, Automation
Education
University of North Texas 1985 — 1989
Computer Science
Amy Hart, CPA's Intervoice, Inc. Experience 1997 - 1999
Job Senior Fund Controller at Capital Analytics II
Industry Accounting
Experience
Capital Analytics II October 2014 - Present
Robert Half Finance & Accounting June 2012 - October 2014
VHA, Inc June 2009 - June 2012
Boral Bricks, Inc September 2005 - March 2009
Owen Oil Tools, Inc May 2001 - September 2005
Doskocil Food Service May 2000 - May 2001
Parson Group 1999 - 2000
InterVoice, Inc 1997 - 1999
Mission Foods 1995 - 1997
Education
The University of Memphis 1983 — 1987
BBA, Accounting
Capital Analytics II October 2014 - Present
Robert Half Finance & Accounting June 2012 - October 2014
VHA, Inc June 2009 - June 2012
Boral Bricks, Inc September 2005 - March 2009
Owen Oil Tools, Inc May 2001 - September 2005
Doskocil Food Service May 2000 - May 2001
Parson Group 1999 - 2000
InterVoice, Inc 1997 - 1999
Mission Foods 1995 - 1997
Education
The University of Memphis 1983 — 1987
BBA, Accounting
Amy Cowley's Intervoice, Inc. Experience December 1996 - January 1998
Job Mobility Customer Service Lead at The CocaCola Company
Industry Human Resources
Experience
The Coca-Cola Company November 2012 - Present
Deloitte January 2011 - November 2012
Turner Broadcasting System, Inc. May 2010 - October 2010
Novartis Pharma AG November 2007 - April 2010
Deloitte Tax LLP February 1998 - September 2007
Intervoice Inc. December 1996 - January 1998
VeriFone Inc. June 1995 - December 1996
Skills
Global Mobility, Human Resources, Policy, Management, Program Management, Organizational Design, Talent Management
Education
Texas Tech University 1991 — 1994
Bachelor of Business Education, Management Information Systems
The Coca-Cola Company November 2012 - Present
Deloitte January 2011 - November 2012
Turner Broadcasting System, Inc. May 2010 - October 2010
Novartis Pharma AG November 2007 - April 2010
Deloitte Tax LLP February 1998 - September 2007
Intervoice Inc. December 1996 - January 1998
VeriFone Inc. June 1995 - December 1996
Skills
Global Mobility, Human Resources, Policy, Management, Program Management, Organizational Design, Talent Management
Education
Texas Tech University 1991 — 1994
Bachelor of Business Education, Management Information Systems
Jack Reily's Intervoice, Inc. Experience 2001 - 2007
Job Retired Operational Executive and Board Member for Companies in the Telecommunications Equipment Space
Industry Telecommunications
Experience
Reily Communications Consulting, Inc. 1998 - Present
Dantel Corporation 1998 - Present
Intervoice, Inc. 2001 - 2007
Vertel 1998 - 2004
Efficient Networks 2000 - 2002
Broadview International 1997 - 1998
ADC Telecommunications 1982 - 1997
IBM 1972 - 1981
Skills
Start-ups, Telecommunications, Mergers & Acquisitions, Broadband, Software Development, Embedded Systems, Product Management, Cross-functional Team..., Unix, Mobile Devices, IP, VoIP, Wireless, Program Management, Product Marketing, Strategic Planning, Management, Strategic Partnerships, Go-to-market Strategy
Education
The University of Texas at Austin 1968 — 1972
BS / MS, Electrical Engineering
Reily Communications Consulting, Inc. 1998 - Present
Dantel Corporation 1998 - Present
Intervoice, Inc. 2001 - 2007
Vertel 1998 - 2004
Efficient Networks 2000 - 2002
Broadview International 1997 - 1998
ADC Telecommunications 1982 - 1997
IBM 1972 - 1981
Skills
Start-ups, Telecommunications, Mergers & Acquisitions, Broadband, Software Development, Embedded Systems, Product Management, Cross-functional Team..., Unix, Mobile Devices, IP, VoIP, Wireless, Program Management, Product Marketing, Strategic Planning, Management, Strategic Partnerships, Go-to-market Strategy
Education
The University of Texas at Austin 1968 — 1972
BS / MS, Electrical Engineering
Karen Northcutt's Intervoice, Inc. Experience October 1999 - October 2005
Job Web/SharePoint Developer, Secure Mission Solutions
Industry Information Technology and Services
Experience
Secure Mission Solutions January 2013 - Present
TrailBlazer Health Enterprises September 2005 - January 2013
Intervoice, Inc. October 1999 - October 2005
Skills
SharePoint, Business Analysis, IVR, Process Improvement, Business Intelligence, Project Management, Disaster Recovery, SDLC, Requirements Analysis, Integration, Software Documentation, Call Center, IT Management, Web Development, Visual C#, SQL Mgmt Server, Security+ Certified, JavaScript, CSS/XHTML/XML
Education
Metropolitan State College of Denver
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Secure Mission Solutions January 2013 - Present
TrailBlazer Health Enterprises September 2005 - January 2013
Intervoice, Inc. October 1999 - October 2005
Skills
SharePoint, Business Analysis, IVR, Process Improvement, Business Intelligence, Project Management, Disaster Recovery, SDLC, Requirements Analysis, Integration, Software Documentation, Call Center, IT Management, Web Development, Visual C#, SQL Mgmt Server, Security+ Certified, JavaScript, CSS/XHTML/XML
Education
Metropolitan State College of Denver
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY