Experience
Valley View Hospital  August 2015 - Present
Memorial Healthcare System  August 2014 - August 2015
L.A. Care Health Plan   June 2013 - July 2014
March Vision Care  October 2011 - June 2013
Sunshine State Health Plan  April 2011 - August 2011
Diagnostic Professionals Inc.  October 2009 - March 2011

Skills
Credentialing, Medicare, HIPAA, Healthcare Management, Healthcare, Healthcare Information..., Medical Terminology, Managed Care, Hospitals, Provider Relations, NCQA, Health Insurance, Medicaid, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Exchange, Microsoft Office 2007, Epic Systems, CPT, Compliance, Microsoft Publisher, Access, Pivot Tables, Cactus Database, CAQH, Outlook, Microsoft Office, Customer Service, Customer Satisfaction, Training, Employee Training, Data Entry, NPDB, Quick Learner, Detail-Oriented, Physician Relations, Healthcare Industry, Physicians, JCAHO

Education
Keiser University-Ft Lauderdale   2011 — 2015
Associate of Arts and Sciences (AAS), Allied Health Diagnostic, Intervention, and Treatment Professions

Everglades High School   2004 — 2008
High School Diploma

Experience
L.A. Care Health Plan   November 2014 - Present
Freelance Translator, Interpreter & Localization professional   September 2006 - Present

Skills
Translation, Localization, Trados, Terminology, Interpreting, Website Localization, Foreign Languages, Wordfast, Internationalization, Legal Translation, Social Media, Copywriting, Localization Testing, Machine Translation, Proofreading, Journalism, Translation Management, Marketing Strategy, Social Media Marketing, Calligraphy, Painting, Music, Music Theory, Fine Art, Terminology Management, Website Translation, Consecutive Interpreting, simultaneous..., bassoonist, software localization, Beauty, Classical, Linguistics, Mandarin, Editing, Language Services, Chinese, Client Relations Skills, Medical Translation, L10n, SDL Trados, Literature, Language Teaching, CAT tools, Globalization

Education
Middlebury Institute of International Studies at Monterey   2010 — 2012
MA, Translation and Localization Management, Conference Interpretation

University of International Business and Economics   2006 — 2010
BA, English (Translation)

Experience
Human Resource Practitioner   January 2012 - Present
Juicy Couture  June 2010 - February 2011
St. John Knits  November 2006 - June 2010
Owens Corning  May 2006 - October 2006
Smile Brands Inc.  September 2003 - May 2006
Herbalife  February 1999 - May 2003
L.A. Care Health Plan   April 1996 - February 1999
Children's Hospital of Orange County  January 1991 - April 1996
Children's Hospital of Orange County  November 1989 - January 1991

Skills
SAP, PeopleSoft, Kronos, iCims, Vurve, ADP, Ceridian, NuView, Mentoring, Coaching, Team Building, Team Leadership, Diversity, Project Management, Global HR, Organizational Change, ADP Payroll, Talent Acquisition, Workforce Planning, Performance Management, Change Management, Human Resources, Compensation & Benefits..., HRIS, Oracle HR, Process Improvement, Succession Planning, Talent Management, Employee Relations, Onboarding, Employee Engagement, Deferred Compensation, iCIMS, Recruiting, Training, Organizational..., Employment Law, Employee Benefits, Personnel Management, HR Policies, Leadership, Management, Organizational Design, College Recruiting, Applicant Tracking..., Strategy, Performance Appraisal, Compensation & Benefit, Policy, Mergers & Acquisitions

Education
Chapman University   1986 — 1991
B.A., Sociology with emphasis in Human Resources

Experience
Molina Healthcare  January 2013 - Present
L.A. Care Health Plan   January 2011 - January 2013
HealthCare Partners  2008 - 2010
Oron Healthcare Group   2006 - 2008
Kaiser Permanente  August 2005 - 2006
SBWIB   2002 - 2005
AFFIRM  1998 - 2001

Education
The George Washington University School of Medicine and Health Sciences   1998 — 2000
MPH, Healthcare Administration

Occidental College   1994 — 1998
BA, Psychology & Biology (Bioethics)

Syracuse University
Certificate Program, Study Abroad: Comparative Health Systems, Policy & Law

UCLA Extension
Certificate, Business/Corporate Communications

Project Management Academy
Certificate, Project Management

American Management Associate
Project Management Certificate, Project Management

Experience
L.A. Care Health Plan   February 2015 - Present
Providence Health & Services  June 2014 - Present
Skin-Medix   October 2013 - Present
Family Health Care Centers of Greater Los Angeles  October 2013 - June 2014
Parkland Hospital  February 2012 - July 2013

Skills
BLS, Nursing Education, Patient Education, Public Health, Patient Safety, Nursing, Medication..., Healthcare, Patient Advocacy, ACLS, Health Education

Education
Duke University School of Nursing   2012 — 2013
Master of Science in Nursing, Advanced Practice Nursing

Duke University   2010 — 2011
Bachelor's degree, Nursing Science

Stanford University   2005 — 2009
Bachelor of Arts (BA), Comparative Studies of Race and Ethnicity; Human Biology

Experience
L.A. Care Health Plan   November 2013 - Present
Farmers Insurance  November 2009 - November 2013
Gurus Infotech   March 2008 - July 2011
GE Capital  February 2009 - November 2009
Ecolab  July 2008 - January 2009
Dream A Dream  December 2005 - February 2008
Tata Consultancy Services  August 2005 - January 2008

Skills
Informatica, Data Warehousing, Oracle 9i, ETL, PL/SQL, DB2, OBIEE, Business Intelligence, Unix, Unix Shell Scripting, SQL, Data Integration, Data Modeling, Oracle, SDLC, Requirements Analysis

Education
National Institute of Technology Karnataka   2001 — 2005
BE, Information Technology

Sri Chaithanya Junior college   1998 — 2000

St Ann's High School

Experience
St. Luke's University Health Network   April 2015 - Present
Cerner Corporation  November 2011 - April 2015
MTS Healthcare  2011 - 2011
L.A. Care Health Plan   2008 - 2011
Lehigh Valley Hospital  February 2007 - May 2008
HealthSkil  2005 - 2006
Heartland Home Health Care and Hospice  2003 - 2005
Victoria's Secret  1999 - 2003

Skills
EHR, Change Management, Healthcare, Hospitals, Physicians, Quality Improvement, Data Analysis, Healthcare Information..., EMR, Healthcare Management, Informatics, Healthcare Consulting, Quality Management, Revenue Cycle, Medicaid, Medicare, Process Improvement, CPOE, HIPAA, Clinical Research, Project Management, Managed Care

Education
East Stroudsburg University of Pennsylvania   1997 — 2001
BS

Experience
L.A. Care Health Plan   April 2013 - Present
Kaiser Permanente  November 2004 - March 2013
American Family Insurance  August 2002 - January 2004

Skills
Microsoft Office, Healthcare Management, Healthcare, Customer Service, Management, PowerPoint, Coaching, EHR, Microsoft Excel, Visio, Project Planning, Problem Solving, Working With Children, Creative Writing, Resume Writing, Consulting, Teaching, Team Building, Marketing Communications, Online Advertising, Public Health, Outlook, Outreach Services

Education
Robert Morris College   2002 — 2004
Business Administration and Management, General

Experience
L.A. Care Health Plan   September 2014 - Present
Automobile Club of Southern California  June 2014 - September 2014
Brown University  January 2014 - May 2014
AAA Southern New England  July 2013 - May 2014
United States Air Force  May 2008 - May 2014
Rhode Island Novelty  February 2011 - January 2012
Bank of America  October 2008 - September 2010

Skills
Customer Service, Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Time Management, Military Experience, Research, Spanish-speaking, PowerPoint, Organization, Highly motivated..., Student Discipline, Time & Attendance, Training, Spanish

Education
Salve Regina University   2015 — 2017
Master's degree, Health/Health Care Administration/Management

University of Rhode Island   2011 — 2014
Bachelor of Science (BS), Public Health Education and Promotion

Experience
L.A. Care Health Plan   June 2014 - April 2015
Easy Choice Health Plan  July 2011 - June 2014
StepStone Group  October 2010 - July 2011

Skills
Negotiation, Insurance, Customer Service, Strategic Planning, Budgets, Research, Public Speaking, Microsoft Office, Network Development, Process Improvement, Medicare, Social Media, Training

Education
Loyola Marymount University   2005 — 2007
Bachelor of Arts (B.A.), Classics and Classical Languages, Literatures, and Linguistics

Experience
L.A. Care Health Plan   January 2000 - Present

Skills
Healthcare, Healthcare Management, Healthcare Information..., SDLC, HIPAA, EHR

Education
North Dakota State University   1981 — 1984
Bachelor of Applied Science (BASc), Computer Science

Experience
LA Care Health Plan  May 2007 - Present
L.A. Care Health Plan   May 2007 - Present
Med Centric Search Firm   December 2006 - May 2007
Molina Healthcare  November 2005 - December 2006

Skills
Case Management, Utilization Management, Caseload Management, Medicare Advantage, Prior Authorization, Concurrent Review, Transition of Care, Case Management Software, Solid computer skills, Home Health Nursing, Chemotherapy..., Telephone Triage, Pediatric..., Teamwork, Team Leadership, effective communication..., Coordinatiion of Care, HIPAA, Healthcare, Home Health Agencies, Hospitals, Management, Healthcare Information..., Disease Management, Medicaid, Managed Care, Nursing, Medicare

Education
Loma Linda University   1982 — 1986
Bachelor's degree of Science, Nursing, 3.4

Loma Linda University   1982 — 1984
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 3.6

Experience
L.A. Care Health Plan   June 2013 - Present
Stonewall Democratic Club of Greater Sacramento   July 2013 - June 2015
California State Assembly  February 2013 - May 2013
MB Public Affairs, Inc.   August 2012 - October 2012
CJAC   May 2011 - December 2011

Skills
Public Policy, Public Speaking, Organizational..., Government, Administrative Law, Campaign Strategies, Legislative Research, Local Government, Legal Research, Community Outreach, Government Advocacy, Government Law, Legislative Relations, Policy, Legislative Issues, Nonprofits, Policy Analysis, Legislation, LGBT Rights

Education
University of the Pacific - McGeorge School of Law   2009 — 2012
Doctor of Law (J.D.), Capital Certificate in Public Law & Policy, GPA 3.34 (Top 15%)

Point Loma Nazarene University   2006 — 2008
Bachelor of Science (BS), Political Science and Government, GPA 3.5

Experience
Orion Health  November 2012 - Present
L.A. Care Health Plan   October 2011 - October 2012
CalOptima  2008 - 2011
Case Specialists Inc.   June 1997 - March 2008

Skills
Healthcare, Process Improvement, Change Management, Project Management, Account Management, Hiring/firing, Customer Acquisition, Proposal Generation, Health Information..., Healthcare Information..., Training, EHR, Managed Care, HIPAA, EMR, Human Resources, Healthcare Consulting, Management, Healthcare Management, HL7

Education
Citrus College

Mt. San Antonio College

Experience
Blue Shield of California  March 2008 - Present
L.A. Care Health Plan   2001 - 2008
CORO Health Leadership   2006 - 2007

Skills
Healhtcare..., Strategic Planning, Public Speaking, Business Process..., Business Planning, Business Strategy, Program Management, Project Coordination, Event Management, Event Planning, Non-profits, Business Networking, member acquisition, Member Engagement, Member Retention, Grant Writing, Program Development, Health Policy, Data Analysis, Medicare, Leadership, Nonprofits, Policy, Community Outreach, Healthcare, Managed Care

Education
UCLA Anderson School of Management   2011 — 2013
Project Management

USC Marshall School of Business   2004 — 2004
Grant Writing Certified

Glendale Community College   1986 — 1991
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Experience
L.A. Care Health Plan   December 2013 - Present
Ross Stores, Inc.   August 2013 - August 2013
Teletrac  April 2013 - June 2013
99 Cents Only Stores  July 2012 - December 2012
El Monte RV Rental and Sales   June 2012 - July 2012
Windes & McClaughry Accountancy Corporation  September 2011 - October 2011
CyberDefender  November 2010 - January 2011
Home Depot  August 2010 - August 2010
Bandai America Inc.   January 2010 - May 2010
Arbor Education and Training  June 2009 - June 2009

Skills
Troubleshooting, Accounting, Computer Hardware, Research, Excel, Sales, Customer Service, Microsoft Excel, Negotiation, Information Technology, Networking, Technical Support, Active Directory, Servers, Windows, Hardware, Management, Time Management, Firewalls, Help Desk Support, SharePoint, System Administration, Process Improvement, Software Documentation, Microsoft Office, Outlook, Microsoft Exchange, Databases, Leadership, Operating Systems, XP, Training, A+ Certified, Software Installation, Printers, DHCP, Network Administration, Visio, Windows 7, Windows Server, Disaster Recovery, Security, VPN, VMware, BMC Remedy, Vendor Management, Remote Desktop, DNS, Citrix, IT Management

Education
University of Phoenix   2009 — 2011
B.S., Information Technology

Rio Hondo College   2001 — 2006
A.A., Liberal Arts

California High School   1998 — 2001
Diploma, General Education

Experience
L.A. Care Health Plan   July 2014 - Present
Dollar General  March 2014 - July 2014
Family Dollar  September 2013 - January 2014
Collabera  2014 - 2014

Skills
Keyboard Skills, Microsoft Office, 10 Key, Finance, Medical Terminology, Cash Management, Customer Service, Risk Assessment, Collections, Accounts Payable, Accounts Receivable, Technical Support, Leadership, Legal Documents, Inventory Control, Sales, Analysis, Management, Training, Team Building

Education
Florida Metropolitan University   2010 — 2013
Associate of Arts (A.A.), Business Administration and Management, General

Experience
California Fuel Cell Partnership  May 2012 - Present
BKi  May 2012 - Present
Keith Malone Public Relations   September 2008 - May 2012
Baja.com   June 2011 - February 2012
Los Angeles Universal Preschool  March 2007 - September 2008
ALL Student Loan  May 2006 - April 2007
self-employed  March 2002 - March 2007
L.A. Care Health Plan   1996 - February 2002
AIDS Healthcare Foundation  August 1993 - May 1996
Grassroots Campaigns  June 1990 - November 1995

Skills
Social Media Outreach, Writing, Creative Problem Solving, Community Relations, Editing, Publication Development, Public Relations, Non-profits, Strategic Communications, Grant Writing, Media Relations, Social Media, Community Outreach, Newsletters, Politics, Crisis Communications, Public Speaking, Speech Writing, Press Releases, Internal Communications, Government Relations, Blogging, Facebook, Campaign Strategy, Event Planning, Writing Skills, Publications, Publicity, Volunteer Management, Communications Strategy, Crisis Management, Political Campaigns, Nonprofits, Community Development, Marketing, Copy Editing, Legislative Relations, Fundraising, Advertising, Research, Leadership, New Media, Grants, Message Development, Strategy, Publishing, Storytelling, Public Affairs, Spanish, SEO

Education
Crescenta Valley High School

Occidental College
Bachelor of arts, American Studies

University of Southern California, Annenberg School for Communication/USC
Master of arts, Communication Management

Experience
RESNA  October 2011 - Present
Holderby & Bierce, Inc.   April 2011 - January 2014
L.A. Care Health Plan   May 2004 - March 2011
Alzheimer's Association - California Southland Chapter  October 2002 - May 2004
AVH & Associates   May 2002 - May 2004
American Lung Association  1999 - 2002

Skills
Strategic Communications, Media Relations, Corporate Communications, Public Relations, Newsletters, Marketing Communications, Crisis Communications, Copywriting, Advertising, Editing, Marketing, Non-profits, Press Releases, Social Media, Strategy, Policy, Creative Direction, Message Development, Publicity, Public Affairs, Writing, Spokesperson, Health Policy, Fundraising, Social Media Marketing, Public Policy, Internal Communications, Stakeholder Engagement, Brand Implementation, Publishing, Speech Writing, Public Speaking, Program Management, Federal Grant Management, Accessibility, Public Health Policy, Creative Branding, Spokesperson Training, Website Accessibility, HTML, CSS, Google Docs, Basecamp,..., Nonprofits

Education
Ohio University   1993 — 1996
MFA, Film

Oberlin College   1984 — 1987
Bachelor of Arts, History (with Honors)

Experience
L.A. Care Health Plan   April 1999 - Present
L.A. Care Health Plan   April 1999 - Present
L.A. Care Hee   2001 - 2006
Asian Pacific AIDS Intervention Team  March 1998 - April 1999
Angelus Plaza Senior Center   November 1997 - May 1998
AP Residential Treatment Program   August 1997 - November 1997
USC Psychology Department   September 1996 - May 1997
USC  May 1996 - October 1996

Skills
Social Services, Public Health, Clinical Research, Program Management, Medicare, Program Development, Interviews, Psychotherapy, Community Outreach, Fundraising, Mental Health, Nonprofits, Crisis Intervention, Family Therapy, Treatment, Health Policy, Community Development, Healthcare Information..., Public Relations, Media Relations, Program Evaluation, Microsoft Office, Public Speaking, Customer Service, Group Therapy, Case Managment, Strategic Planning, Management, Data Analysis, Leadership, Healthcare, Therapists, Social Media, Editing, Analysis, Non-profits, Event Planning, Research, Newsletters, Grant Writing, Outlook, Access, Policy Analysis, Medicaid Managed Care

Education
Pepperdine University   2006 — 2010
MA, Marriage and Family Therapy

Loyola Marymount University Center for Executive Learning

University of Southern California   1992 — 1996
BA, Psychology

University of Southern California (USC)
B.A, Psychology

Pepperdine Graduate School of Education and Psychology
M.A, Marital and Family Therapy

Experience
L.A. Care Health Plan   July 2014 - Present
Centene Corporation / USScript   May 2013 - December 2013
Health Net  September 2011 - March 2013
MedImpact  November 2006 - September 2011
WellPoint  November 2005 - November 2006
Apria Healthcare  October 2003 - October 2005
CIGNA Healthcare  March 2001 - March 2003

Skills
Compliance, Medicare Part D, Medicare, Managed Care, Pharmacy Benefit..., Medicaid, Provider Relations, Health Policy, HIPAA, Health Insurance, Claim, Insurance, Healthcare, Training Delivery, Health Care Reform, Healthcare Reimbursement, Healthcare Industry, Medical Compliance, Policy, Pharmacy, HMO, Training, Software Documentation

Education
Middle Tennessee State University
Mass Communications

Experience
Gorman Health Group  April 2011 - Present
Self Employed  November 2010 - April 2011
March Vision Care  October 2009 - October 2010
L.A. Care Health Plan   January 2008 - October 2009
Citizens Choice Healthplan  September 2005 - March 2007
CalOptima  March 2005 - September 2005
CareMore  January 2002 - March 2005
Molina Healthcare  March 1999 - January 2002
Foundation Health Systems  August 1995 - March 1999
FHP  1989 - 1995

Skills
Medicaid, Medicare, Healthcare, HIPAA, Managed Care

Education
Ocean View High School   1985 — 1989
Diploma

Golden West College

Experience
CONNENEX, LLC   May 2014 - Present
Medical Electronic Attachment  June 2011 - May 2014
G2 Management Group   2004 - 2011
L.A. Care Health Plan   2005 - 2007
FirstGuard Health Plan  1997 - 2005
Blue Cross Blue Shield of Kansas City  1985 - 1997

Skills
Healthcare Information..., Program Management, Strategic Planning, Health Information..., Business Intelligence, Business Process, Staff Development, Management, HIPAA, IT Strategy, Vendor Management, Management Consulting, Business Development, Start-ups, Team Building, Strategy, Leadership, Healthcare, Business Planning, Product Management, IT Management, Professional Services, Governance, Process Improvement, Executive Management, Change Management, Information Technology, Business Process..., Consulting, Policy, Outsourcing, Business Analysis, SaaS, Enterprise Software

Education
Warren National University   2006 — 2009
BS

The University of Kansas   1981 — 1984

Johnson County Community College
AA

Experience
L.A. Care Health Plan   June 2014 - Present
Select Staffing  October 2013 - June 2014
RemX Financial Staffing  January 2012 - October 2013
Advantage Professional  2009 - 2011
Robert Half International  2005 - 2009

Skills
Healthcare, Technical Recruiting, Talent Acquisition, Accounts Payable, Office Management, Onboarding, Contract Negotiation, New Business Development, Applicant Tracking..., Temporary Staffing, New Hire Orientations, Staffing Services, Cold Calling, Benefits Negotiation, Payroll, Temporary Placement, Interviews, Employee Relations, Recruiting, Employee Benefits, College Recruiting, Internet Recruiting, HRIS, Time Management, Sourcing, Contract Recruitment, Human Resources, Management, Personnel Management, Performance Management, Benefits Administration, Recruitment Advertising, Networking Strategy, Screening, Workforce Planning, HR Policies, Permanent Placement, PeopleSoft, Budgets, Resume Writing, LinkedIn, Deferred Compensation, Screening Resumes, Training, Succession Planning, Taleo, Executive Search, Job Fairs, Hiring, HR Consulting

Education
Rio Hondo College   2003 — 2005
Business Administration

Experience
L.A. Care Health Plan   November 2012 - December 2013
DIRECTV  May 2012 - November 2012
Western Asset Management  December 2011 - May 2012
Deloitte Consulting  January 2009 - November 2011
State Street Bank  November 2007 - January 2009
Wipro Technologies  2004 - 2007

Skills
Erwin, Data Modeling, Informatica, PL/SQL, Shell Scripting, Unix, JSP, Oracle Reports, Oracle Developer 2000, Dimensional Modeling, SQL*Plus, Star Schema, Project Implementation, Metadata, ETL, OLTP, Data Models, SQL Tuning, Data Mapping, Unix Shell Scripting, Oracle SQL, Data Integration, Master Data Management, Oracle Financials, Data Warehousing, Oracle Application..., SQL, Toad, Oracle SQL Developer

Education
Cochin University of Science and Technology   1995 — 1998
Master of Science

Experience
L.A. Care Health Plan   October 2012 - Present
Keenan and Associates  March 2012 - August 2012
Sedgwick Claims Management Services, Inc  October 2007 - March 2012
AIDS Healthcare Foundation  February 2004 - October 2007

Skills
Claim Investigation, Claims Management, Claim, Claims Handling, Liability, Workers Compensation, Claims Resolution, Insurance, Medical Billing, Software Documentation, Healthcare

Education
Los Angeles Trade Technical College   2013 — 2015
Office Administration

Los Angeles Trade Technical College   2013 — 2015
Business Administration, Management and Operations

Dorsey High School   1991 — 1993
High school diploma, General Education

Experience
L.A. Care Health Plan   October 2010 - Present
REGAL MEDICAL GROUP  July 2007 - August 2009
CAP MANAGEMENT SYSTEMS  October 2004 - May 2007
WELLPOINT (BLUE CROSS BLUE SHIELD OF GEORGIA)   2003 - 2003
BLUE SHIELD OF CALIFORNIA  2002 - 2003
PRUDENTIAL HEALTHCARE MERGING AETNA INC   May 1997 - 2002

Skills
Quality Auditing, Special Projects, Flexible Working, Critical Thinking, Data Analysis, Mathematical Analysis, Contract Review, Claims Resolution, Customer Satisfaction, Dispute Resolution, Training & Development, System Configuration, Acoustic Guitar, Piano, Singing

Education
University of Phoenix   2004 — 2005
MBA UNDERGRADUATE, HEALTHCARE MANAGEMENT

Mapua Institute of Technology   1980 — 1986
BSCE DEGREE, CIVIL ENGINEERING

Experience
L.A. Care Health Plan   August 2015 - Present
Interpreters and Translators, Inc  December 2014 - April 2015
Interpreters and Translators, Inc  September 2012 - April 2015
Nationstar Mortgage  January 2011 - February 2012
Madeline's Room   August 2007 - June 2010
JCPenney  August 2006 - December 2006

Skills
Social Media, Spanish, Proofreading, PowerPoint, Event Planning, Microsoft Office, Microsoft Word, Microsoft Excel, LSAMS, Social Networking, Blogging, Facebook, Leadership, Multilingual, English, French, Interpreting, Editing, Remedy Software, Foreign Languages, Creative Writing, Teaching, Sales, Fluency software, Plunet software, Across software, Translation Project..., Translation, Customer Service, Training

Education
Hardin-Simmons University   2006 — 2010
Bachelor's degree, History

Wayland Baptist University   2004 — 2006
Concurrent Classes, Co-credit High School Course

Plainview High School   2002 — 2006
High School Diploma

Experience
Rush University Medical Center  July 2015 - Present
WellCare Health Plans  August 2014 - May 2015
Chicago Family Health Center  April 2013 - July 2014
Kaiser Permanente Foundation Hospitals   May 2008 - June 2009
Kaiser Foundation Health Plan  June 2006 - May 2008
L.A. Care Health Plan   July 2005 - May 2006
COPE Health Solutions/LAC+USC HEALTHCARE NETWORK   April 2004 - June 2005

Skills
Healthcare, Clinical Research, Quality Improvement, Project Management, Medicaid, Healthcare Management, Healthcare Information..., Public Health, EMR, Hospitals, Program Management, Epic Systems, EHR, HIPAA, Medicine, Health Promotion, Fundraising, Process Improvement, Managed Care, Patient Advocacy, Case Managment, Health Education, Teaching, Informatics, Customer Service, Healthcare Consulting, Program Development, Cpr Certified, Leadership, Health Insurance, Critical Care, Nonprofits, ACLS, ICU, Nursing, Health Policy, Research, Data Analysis, Ambulatory, Microsoft Office, Patient Safety

Education
Rush University   2011 — 2012
Master of Science in Nursing, Clinical Nurse Leader

University of California, Los Angeles   2003 — 2005
Master of Public Health, Health Services Management

New York University   1993 — 1998
BA, Independent Study

Experience
L.A. Care Health Plan   June 2015 - Present
CalOptima  December 2013 - June 2015

Skills
Healthcare Management, Healthcare, Behavioral Health, Hospitals, Clinical Research, Public Health, Managed Care, Medicaid, Healthcare Consulting

Education
Michigan State University   1995 — 2002
Doctor of Philosophy (Ph.D.), Clinical Psychology

Michigan State University
Doctor of Philosophy (Ph.D.), Clinical Psychology

Experience
AIDS Healthcare Foundation  June 2015 - Present
L.A. Care Health Plan   January 2014 - June 2015
Lakeside Community Healthcare/Heritage Provider Network   March 2012 - January 2014
Signature Performance, Inc.   June 2011 - February 2012
Signature Performance  June 2011 - February 2012
Kaiser Permanente  April 2007 - March 2011
Jobal Healthcare Resource, Inc Orange County   January 2006 - March 2011
Pediatric Management Group  March 2003 - March 2008
Kaiser Permanente  January 2002 - March 2003
Kaiser Permanente  November 1998 - January 2002

Skills
ICD-9, HCPCS, CPT, Medical Coding, HIPAA, E/M coding, E&M, ICD-9-CM, DRG, Physician Coding, Healthcare Reimbursement, Inpatient, Coders, Health Information..., Medical Billing, Revenue Cycle, Medical Terminology, Medical Records, Epic Systems, Medicaid, EHR, Meditech, Medicare, Revenue Cycle Management, EMR, Medical Compliance, Healthcare Consulting, Credentialing, ICD-10, Medicare/Medicaid..., Physicians, Software Documentation, Practice Management

Education
The Coding Source, LLC   2006 — 2006
CPC Certification

American Career College

Los Angeles City College

San Sebastian College-Recoletos Philippines
High School Diploma

Experience
One Call Care Management  September 2013 - Present
Macy's  August 2012 - May 2013
Dillards dept store  March 2012 - August 2012
Macy's  November 2011 - January 2012
L.A. Care Health Plan   October 2010 - April 2011
Nordstrom  July 2008 - September 2010
providence health systems  December 2007 - July 2008
PHNS  May 2007 - December 2007
DaVita  February 2006 - February 2007
universal care  November 2004 - February 2006

Skills
Cosmetics, Beauty Industry, Retail, Customer Service, Skin Care Products, Merchandising, Fragrance, Skin Care, Makeup Artistry, Product Knowledge, PowerPoint, Microsoft Office, Visual Merchandising, Medical Terminology, Runway, Artistry

Education
Rio Hondo College   2005 — 2005
Certified make up artist, Make-Up Artist/Specialist

Everest Collage   1999 — 2001
Associates, Medical Office Management/Administration

John Glenn High School   1992 — 1996
high school diploma

Experience
L.A. Care Health Plan   October 2015 - Present
L.A. Care Health Plan   September 2014 - Present
Greylin  March 2014 - September 2014
BedHead Pajamas by Renee Claire   June 2012 - August 2014
PrimeTimeClothing.com   November 2010 - June 2012
Enki Health and Research Systems  February 2008 - June 2010
Claire's Accessories  March 2006 - September 2008

Skills
Wholesale Account..., Customer Engagement, Account Management, Social Networking, Social Media, Photoshop, Fashion, Product Marketing, Project Management, Marketing, Customer Service, Marketing Communications, Social Media Marketing, Sales Management, Facebook, Data Entry, Merchandising, Retail, Sales Operations, Trade Shows

Education
Fashion Institute of Design & Merchandising   2003 — 2006
Associate of Arts and Sciences (A.A.S.), Graphic Communications

Sweetwater Union High School   2000 — 2003
High School Diploma, General, 10-12

Experience
L.A. Care Health Plan   October 2013 - Present
L.A. Care Health Plan   June 2012 - October 2013
Blue Shield of California  September 2011 - June 2012
Blue Shield of California  April 2009 - September 2011
Health Net  July 1997 - April 2009
DreamWorks SKG  July 1996 - July 1997
Booz Allen Hamilton  July 1995 - July 1996

Skills
People Management, Customer Relations, Technology Planning, Strategic Planning, Vendor Management, Budget Management, Planning, C, C++, Java, JavaScript, Photoshop, PowerPoint, Excel, Performance Management, RPG III, Analysis, ASP.NET, Dreamweaver, Budgeting, Team Building, Business Analysis, Visual Basic, Customer Service, Microsoft Excel, Budgets, Management, Process Improvement, SDLC, Strategy, Cross-functional Team..., Project Planning, Business Intelligence, SharePoint, Disaster Recovery, Software Documentation, Business Process, Leadership, Change Management, System Administration, Lotus Notes, Visio, Project Management, Requirements Analysis, IT Management, Requirements Gathering, Access, Databases

Education
MBA at University of Phoenix   2008 — 2010
MBA, Business, 3.91

Lee Hecht Harrison   2008 — 2008
Personal growth/coaching

Galway-Mayo Institute of Technology   1984 — 1987
B.SC Honors, Microbiology, Applied Mathematics, 3.92

Experience
ARY Distribution Inc   2013 - Present
American Institute of Technology  April 2010 - August 2010
L.A. Care Health Plan   2009 - 2009
Langdon Wilson Architecture Planning   2008 - 2008
First American Title Insurance Co.  2008 - 2008
RSC Equipment Rental  2006 - 2007
Arizona Investment Services (Paycheck Advance)   2005 - 2006
Lee Michaels Fine Jewelry  2003 - 2005
Banana Republic  2003 - 2004

Skills
10 Key, Lotus Notes, File Management, Fax, Customer Service, Microsoft Word, Microsoft Excel, Shipping, Insurance, Desktop Publishing, HTML, Aims, Voice Mail, Spreadsheets, Office Management, Data Entry

Education
Chandler-Gilbert Community College   2006 — 2006

Delgado Community College   2002 — 2003
Communications

Los Angeles City College
Accounting and Business/Management

Experience
L.A. Care Health Plan   September 2015 - Present
Insure the Uninsured Project  April 2015 - August 2015
Insure the Uninsured Project  September 2014 - April 2015
Insure the Uninsured Project  January 2014 - September 2014
Insure the Uninsured Project  October 2013 - December 2013
Insure the Uninsured Project  May 2013 - August 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Photoshop, Editing, Public Health, Healthcare, Social Media, Data Analysis, Program Evaluation, Community Outreach, Nonprofits, Program Development, Event Planning

Education
University of Southern California   2010 — 2013
Master's degree, Social Work

University of Southern California   2010 — 2013
Master's degree, Public Health

Loyola Marymount University   2006 — 2010
Bachelor of Arts (B.A.), Psychology

Experience
Valley Presbyterian Hospital  March 2015 - August 2015
Blue Shield of California  August 2013 - February 2015
Cedars-Sinai Medical Center  April 2010 - August 2013
L.A. Care Health Plan   April 2009 - April 2010
CSC Consulting  June 2007 - March 2009
New York City Department of Health and Mental Hygiene  January 2006 - December 2006
American Red Cross in Greater New York  September 2005 - December 2005
Heller Ehrman  August 1999 - May 2000

Skills
Healthcare, Public Health, Project Management, Data Analysis, Leadership, Policy, Population Health, Hospitals, Management Consulting, Strategic Planning, Clinical Research, HIPAA, Health Policy, SAS, Research, Management, Healthcare Management, Healthcare Information..., Analytics, Business Strategy, Quality Improvement, Process Improvement, EMR, Statistics, Performance Improvement, Healthcare Consulting, Policy Analysis, Business Analysis, Managed Care, EHR, Community Outreach, Qualitative Research, Informatics, Business Process..., Data Management, Databases, Proposal Writing, Business Process, Clinical Effectiveness, Relational Databases, Program Management

Education
Columbia University in the City of New York   2005 — 2007
MPH

University of Westminster   2001 — 2002
MA

Université Paris-Sorbonne   2000 — 2001

University of California, Berkeley   1995 — 1999
BA

Experience
Healthcare Partners Medical Group  April 2008 - Present
L.A. Care Health Plan   2003 - 2007
L.A. Care Health Plan   1999 - 2003

Education
El Camino College   2004 — 2007

Experience
Portland State University  September 2013 - Present
Portland State University  August 2008 - September 2013
California State University, Northridge  August 2004 - August 2008
L.A. Care Health Plan   1997 - 1998

Skills
Qualitative Research, Political Science, Higher Education, Research, Community Outreach, Leadership Development, Policy Analysis

Education
University of California, San Diego   1999 — 2004
Ph.D., Political Science

Loyola Marymount University   1993 — 1997
B.A., Political Science, Theater Arts

Experience
L.A. Care Health Plan   May 2015 - Present
The NaviHealth Group   2009 - Present
Care1st Health Plan - Yes, its all about you.   April 2014 - January 2015
Heritage Provider Network Inc.   March 2013 - March 2014
OptumHealth, Memorial HealthCare IPA   December 2011 - February 2013
Health Dialog  April 2004 - January 2009
Blue Shield of California  December 2002 - March 2004
Universal Care  March 2000 - December 2002
Providence Little Company of Mary  April 1999 - February 2000
Corinthian Colleges  September 1996 - September 1998

Skills
Provider Relations, Staff Development, Adult Education, Financial Services, Healthcare improvement, Managed Care, Healthcare, Utilization Management, Disease Management, Medicare, Hospitals, Medicaid, Public Health, Clinical Research, Healthcare Information..., Case Managment, HIPAA, Healthcare Industry, Health Insurance, Healthcare Consulting

Education
Regis University   2006 — 2008
MBA, Business Administration

University of Phoenix   1991 — 1993
Masters in Nursing ( MN ), Nursing Education

Montana State University-Bozeman   1980 — 1982
BSN, Nursing

University of Colorado Boulder   1970 — 1974
BA, English

Marymount HIgh School   1966 — 1970

Experience
L.A. Care Health Plan   August 2013 - Present
L A Care Health Plan   September 2012 - August 2013
LA Care Health Plan  September 2008 - September 2012
L.A. Care Health Plan   September 2005 - September 2008
L.A. Care Health Plan   December 2000 - September 2005
Okie World Corporation   June 1999 - December 2000
Southern Railway, Chennai, Tamil Nadu, India   April 1987 - May 1999

Skills
Healthcare Information..., HIPAA, Health Information..., Healthcare, SDLC, Program Management, Medicaid, Business Analysis, Process Improvement, Health Policy, Project Management, Requirements Analysis, Managed Care, Vendor Management, Business Intelligence, Medicare, Healthcare Management, Healthcare Industry, Strategic Planning, Provider Relations, Change Management, Project Planning, Visio, HMO, Quality Improvement, Oracle, Management, Healthcare Consulting, Team Building, Strategy, Integration, Access, Enterprise Architecture, Revenue Cycle, IT Management, EMR, Software Project..., PMP, IT Strategy, Cross-functional Team..., EHR, Health Insurance, Systems Analysis, Network Development, MS Project, Quality Assurance, Business Process..., Credentialing, Requirements Gathering, Informatics

Education
Madurai Kamaraj University   1980 — 1984
Bachelors in Commerce

CORO Foundation, Los Angeles
Fellow in Healthcare Leadership Program

Orchid Software Systems, India
Dip-Certification in Computer Apps

Indiara Gandhi National University
PG Dip in Financial Management

Indigra Gandhi National University
Post Graduate in Business & Management

Software Solutions of India (SSI)
Dip-Certification in Comp Apps

Asian Computer Education, India
Dip-Certification in Computer Programming

Learning Tree Education, Los Angeles
Certification in Project Management Professional

Experience
L.A. Care Health Plan   August 2012 - Present
Xirrus  2011 - September 2012
Mt Sierra   2012 - 2012
Hany Family   1955 - 2012
Hany Consulting   July 2010 - April 2011
Hany Consulting   December 2011 - 2011
Health Net  April 2000 - April 2009
Countrywide  July 1991 - June 2000
Xircom  1996 - 2000
Price Waterhouse  1982 - 1991

Skills
Requirements Analysis, CISSP, Business Process, Visio, ITIL, Management, SharePoint, Process Improvement, SDLC, Enterprise Software, Network Security, Servers, Vendor Management, Leadership, Analysis, Program Management, Security+, Disaster Recovery, Budgets, Architecture, Troubleshooting

Education
Illinois State University

Experience
L.A. Care Health Plan   November 2014 - Present
L.A. Care Health Plan   June 2014 - November 2014
L.A. Care Health Plan   January 2014 - June 2014
L.A. Care Health Plan   January 2013 - January 2014
L.A. Care Health Plan   May 2012 - January 2013
L.A. Care Health Plan   2007 - May 2012

Skills
Healthcare Information..., Systems Analysis, HIPAA, Visio, SDLC, Access, Software Documentation, Health Information..., Medicare, Healthcare, Data Analysis, Process Improvement, Business Analysis, Managed Care, Medicaid, Healthcare Management, Business Intelligence, Project Management, Program Management, SAS

Education
DeVry University-California
Bachelor of Science (B.S.), Business Information Systems

Experience
L.A. Care Health Plan   November 2014 - Present
A-Plus Homewerx   March 2011 - Present

Skills
A/V systems, A/V Installation, Purchasing, Procurement, Project Management, Computer Proficiency, Customer Service, Customer Oriented, Handyman Services, Team Management, Consumer Electronics, Retail, Inventory Management, Strategic Sourcing, Sourcing, Global Sourcing, Supply Management

Education
Mt. San Antonio College   1996 — 1997

Diamond Bar High School   1985 — 1989
Diploma, Gen Ed

Experience
HTMS  May 2011 - Present
WellPoint  December 2003 - December 2010
First Consulting Group  March 1998 - December 2003
L.A. Care Health Plan   September 1996 - March 1998
Neighborhood Health Plan  June 1995 - May 1996
Northridge Hospital Medical Center  1990 - 1994

Skills
Analytics, Business Analysis, SDLC, Program Management, Strategy, Integration, Strategic Planning, Analysis, Enterprise Software, Leadership, Process Improvement, Business Process, Management, HIPAA, Project Portfolio..., Vendor Management, Business Process..., Healthcare Information..., Requirements Analysis, IT Strategy

Education
Harvard T.H. Chan School of Public Health   1988 — 1990
MS, Health Policy and Management

Lewis and Clark College   1986 — 1990
BA, Hispanic Studies

Experience
Health Net  February 2007 - August 2014
Health Net  January 2006 - February 2007
Health Net  May 2005 - January 2006
L.A. Care Health Plan   2003 - 2005
CIGNA Healthcare  2000 - 2003
Los Angeles Education Partnership  August 1999 - May 2000
California Family Health Council  October 1997 - August 1999

Skills
HIPAA, Managed Care, Healthcare, Medicare, Medicine, Training, Health Policy, Program Development, SDLC, Strategic Planning, Healthcare Consulting, Project Management, Process Improvement, Healthcare Information..., Health Insurance, Healthcare Industry, Quality Improvement, Medicaid, Healthcare Management

Education
University of California, Los Angeles - Fielding School of Public Health   1996 — 1998
Master of Public Health (MPH), Epidemiology

New Mexico State University   1989 — 1994
Bachelor’s Degree, Biology, General

New Mexico State University   1989 — 1994
Bachelor’s Degree, Psychology

Experience
Molina Healthcare  August 2015 - Present
Anthem  December 2014 - August 2015
Alliance HealthCare Services  July 2014 - November 2014
L.A. Care Health Plan   May 2014 - June 2014
Kaiser Permanente  April 2012 - November 2013
Childrens Hospital Los Angeles  February 2010 - April 2012
Kaiser Permanente  December 2007 - October 2009
Senn Delaney  2006 - 2007
Mercury Insurance  2005 - 2006
Partners consulting  2004 - 2006

Skills
Contract Negotiation, Software Installation, SDLC, Data Conversion, Resource Allocation, Infrastructure, Project Server, User Acceptance Testing, Vendor Management, Databases, CRM, Integration, PMP, Program Management, Analysis, Management, PMO, Visio, Process Improvement, MS Project, Consulting, Team Management, Software Project..., Project Portfolio..., IT Management, Business Process..., IT Strategy, Project Management, SharePoint, Software Documentation, Requirements Gathering

Education
Rhode Island College   1971 — 1974
BA, Psychology

Rhode Island College   1971 — 1974
Bachelor's degree, Psychology

Experience
L.A. Care Health Plan   May 2009 - Present
L.A. Care Health Plan   November 2006 - April 2009
Robert Half Finance & Accounting  January 2006 - November 2006
Seattle Biomedical Research Institute (SBRI)   2003 - 2005
Emeritus  2002 - 2003
Emeritus  2001 - 2002

Education
Middlebury Institute of International Studies at Monterey   1991 — 1993
Master of Business Administration (M.B.A.)

Mills College   1985 — 1989
Bachelor of Arts (B.A.)

Experience
L.A. Care Health Plan   February 2012 - Present
Take Care Health Systems  August 2011 - February 2012
QTC  June 2011 - August 2011
L.A. Care Health Plan   March 2011 - June 2011
AltaMed Health Services  2008 - 2009

Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Benefits Negotiation, Technical Recruiting, College Recruiting, Vendor Management, SDLC, HRIS, Healthcare, Employee Engagement, Employee Benefits, Deferred Compensation, Hiring, Human Resources, Internet Recruiting, Interviews, Leadership, Healthcare Management, Management, Onboarding, Performance Management, Process Improvement, Sourcing, Team Building, Temporary Placement, Training, Benefits Administration

Education
University of Phoenix-Southern California Campus   1996 — 1999
Business Administration and Management, General

Mount Saint Mary's College California   1984 — 1988
BS, Business Adminstration

Experience
L.A. Care Health Plan   November 2012 - Present
L.A. Care Health Plan   October 2011 - Present
L.A. Care Health Plan   August 2010 - September 2011
L.A. Care Health Plan   October 2008 - August 2010
L.A. Care Health Plan   January 2008 - October 2008
Adventist Medical Center  October 2005 - September 2007
Glendale Adventist Medical Center  September 2005 - September 2007
SDSU Research Foundation  November 2004 - June 2005

Education
University of California, Berkeley   2011 — 2012
Certificate Program in Project Management, Project Management

San Diego State University-California State University   2003 — 2005
MPH, Health Promotion

University of California, Santa Barbara   2000 — 2003
BA, Psychology

Experience
LA CARE Health Plan  August 2013 - Present
L.A. Care Health Plan   2013 - Present
CSC  May 1995 - September 1997

Skills
Oracle, Microsoft Excel, SDLC, Business Intelligence, Requirements Analysis, SQL, HTML, Business Analysis, Microsoft Word, Project Management, Agile Methodologies, Customer Service, Windows, Microsoft Office, Healthcare Information...

Education
North Dakota State University   1981 — 1984
Bachelor of Applied Science (B.A.Sc.), Computer Science

Experience
L.A. Care Health Plan   September 2014 - Present
L.A. Care Health Plan   January 2014 - September 2014
L.A. Care Health Plan   April 2008 - January 2014
SCAN Health Plan  December 2006 - April 2008
Missouri Cancer Registry   2005 - 2006
Capital Institute of Pediatrics - China   1999 - 2004
ECARE   2000 - 2002

Skills
Healthcare Information..., HIPAA, Informatics, Quality Improvement, Managed Care, Healthcare Management, EMR, EHR, Health Insurance, Data Analysis, ICD-9, Healthcare, Medicaid, Medicare, HEDIS, Health Information..., Clinical Research, Public Health, Health Information..., PL/SQL, T-SQL

Education
University of Missouri-Columbia School of Medicine   2004 — 2006
MS, Health Informatics

Peking University   1994 — 1999
Bachelor of Medical Sciences, Public Health

Experience
L.A. Care Health Plan   October 2013 - Present
Verizon  August 2013 - August 2013
L.A. Care Health Plan   October 2012 - July 2013
Crystal Cruises  July 2012 - September 2012
Care1st Health Plan  April 2012 - June 2012
UCLA Anderson School of Management  June 2008 - August 2008
Hawaii State Judiciary  September 2005 - July 2007

Skills
Help Desk Support, Information Technology, Technical Support, Troubleshooting, Visio

Education
University of Southern California   2007 — 2010
Bachelor, Electrical Engineering

Hawaii Pacific University   2003 — 2007
Bachelor, Mathematics

Heald College   2001 — 2003
Associate, Electronics and Technology

Experience
Cedars-Sinai  May 2015 - Present
L.A. Care Health Plan   June 2013 - May 2015
Cedars-Sinai Medical Center, SOCCI   October 2012 - June 2013
NCIRE - San Francisco VA Medical Center   November 2010 - July 2012
Stanford University School of Medicine  May 2008 - November 2010
US Forest Service  2000 - 2001

Skills
Healthcare, Report Writing, Data Management, HIPAA, Budget Monitoring, Regulations, Public Health, IRB, Human Subjects Research, Federal Grants..., Cancer, Program Evaluation, Epidemiology, Writing, Clinical Research, Project Management, Research, Grants, Board Relations, Visio, Management Consulting, Policy

Education
Argosy University Washington, DC   2003 — 2006
Master's degree, Forensic Psychology

New Mexico State University   1997 — 2002
Bachelor of Arts (B.A.), Psychology and Communications

Experience
L.A. Care Health Plan   April 2014 - Present
L.A. Care Health Plan   December 2011 - Present
LA Care Provider  November 2010 - December 2011

Education
De La Salle University

Experience
L.A. Care Health Plan   January 2011 - Present
Community Health Plan  2005 - 2011

Skills
Healthcare Management, QI, Healthcare, Healthcare Information..., Hospitals, HIPAA, Managed Care, Medicare, Public Health, Medicaid, Nursing, Patient Safety, Disease Management, Quality Improvement, Healthcare Industry

Education
California State University, Los Angeles   2008 — 2009
Master of Science (M.S.) in Health Care Management

Loma Linda University   1992 — 1995
Bachelor of Science (B.S.) in Nursing

Experience
Mohegan Sun  July 2014 - September 2014
L.A. Care Health Plan   April 2013 - June 2014
First Health Services Corporation  May 2012 - February 2013
State Street Bank  August 2011 - April 2012
American Family Insurance  November 2010 - June 2011
HDFC Bank  January 2008 - August 2010
Reliance Infocomm  June 2006 - December 2007

Skills
Microsoft Certified..., SQL Server..., T-SQL, Microsoft Visual..., MS SQL Server..., MS SQL Server..., SQL Server..., MS SQL-Server..., : MS SQL Server..., Windows 2003, Microsoft...

Education
Jawaharlal Nehru Technological University   2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering, A