MAMSI Company
Industry: Company
DescriptionFounded: 1986 Parent organizations: UnitedHealth Group, PacifiCare Health Systems Subsidiaries: Alliance Recovery Services, LLC,
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MAMSI Employees
Maverest Dental Network June 2013 - Present
Delta Dental of PA May 2006 - May 2013
United Healthcare Dental 2004 - 2006
MAMSI 2001 - 2004
Maryland State Board of Dental Examiners January 2001 - November 2001
Dental Benefit Providers July 1995 - December 2000
Skills
Management, Sales, Network Development, Networking, Public Speaking, Coaching Staff, PowerPoint, Event Planning, Training, EDI, Contract Negotiation, Medicare Advantage, Dentistry, Quality Management, Customer Experience, Claims Resolution, Volunteering, Arts, HMO, PPO, Managed Care, Provider Relations, Medicare, Healthcare, Practice Management, Healthcare Information..., HIPAA, Utilization Management, Health Insurance, Claims Management, Medicaid Managed Care, Healthcare Management, Insurance, Employee Benefits, Medicaid, Dental Industry, Health Policy, Dental Insurance, Recruiting, Health Education, Healthcare Industry, Clinical Research, Health Savings Accounts, Claim, Dental Care, Hospitals, Provider Network..., NCQA, Disease Management, Medicine
Education
Albert Einstein Medical Center, Northern Division 1982 — 1983
Certificate, General Practice Residency, Dental Medicine
University of Pennsylvania School of Dental Medicine 1978 — 1982
D.M.D., Dentistry
University of Pennsylvania 1975 — 1979
B.A., Biology
Pikesville High School
eClinical Solutions April 2014 - Present
United BioSource Corporation March 2006 - April 2014
Covance August 2003 - January 2006
Alternative Technology Resources 2000 - 2003
MAMSI June 1987 - September 2000
Skills
Clinical Research, Biotechnology, Lifesciences, Pharmaceutical Industry, CRO, Clinical Development, Clinical Trials, Pharmaceutics, Oncology, EDC, CTMS, Cardiology, Managed Care, Pharmacovigilance, GCP, Infectious Diseases, Medical Devices, Neurology, Therapeutic Areas, Product Launch, Data Management, Diabetes, Life Sciences
Education
Appalachian State University
Bachelor of Applied Science (B.A.Sc.), Health Care Management
RMHS
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Carroll Digital Signs June 2013 - Present
UnitedHealthcare 2004 - 2008
MAMSI September 1999 - January 2004
Skills
Project Management, Project Planning, Sales Operations, Marketing Strategy, Marketing, Digital Marketing, Digital Media, Digital Signage
Education
College of Notre Dame of Maryland 1991 — 1992
Marist College 1990 — 1991
Marketing
Remax Results April 2003 - Present
MAMSI January 1996 - June 2002
Skills
First Time Home Buyers, Sellers, Buyer Representation, New Home Sales, Short Sales, Relocation, Listings, Single Family Homes, Foreclosures, Condos, REO, Townhomes, Referrals, Move Up Buyers, Relocation Buyers
Education
James Madison High School 1971 — 1975
Milwaukee Area Technical College
Accounting Technology/Technician and Bookkeeping
Ameritas April 2007 - Present
UnitedHealthcare December 2001 - March 2007
Kaiser Permanente July 1997 - December 2001
MAMSI June 1994 - July 1997
Mutual of New York June 1991 - June 1994
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Selling, Health Savings Accounts, Leadership, Sales, Underwriting, Strategic Planning, Management, Life Insurance, Account Management, Benefits Administration, Customer Service, Term Life Insurance
Education
Salisbury University
Trion January 2006 - Present
Risk Advisory Group January 2005 - January 2006
Mamsi April 2003 - July 2004
Skills
Reinsurance, Risk Management, Claim, Claims Management, Business Analysis, Access, Process Improvement, Analysis, Data Analysis, Call Centers, Vendor Management, User Acceptance Testing
Education
American College 1999 — 2002
Registered Health Underwriter, Employee Benefits
Davidson County Community College 1981 — 1984
Associate's degree, Computer Science
Potomac Basin Group March 2006 - Present
Mamsi February 1990 - 2005
Banner Life Ins 1986 - 1987
Skills
Account Management, Insurance, Health Insurance, Employee Benefits, Disability Insurance, Medicare, Life Insurance, Health Savings Accounts, Managed Care, Claim, Brokers, Term Life Insurance, Sales, Long-term Care, COBRA, Benefits Administration, Underwriting, Healthcare
Education
Montgomery College 1986 — 1988
UnitedHealthcare January 2012 - Present
UnitedHealthcare February 2004 - January 2012
MAMSI April 2000 - February 2004
MAMSI December 1995 - April 2000
Skills
Workforce Management, Call Center, IEX, TotalView, IEX Total View, eWFM, Aspect ACD, Call Flow Design, Vectoring, CentreVu, Call Center..., Avaya Site..., NICE Call Recording, Vector Programming, Process Improvement, Six Sigma, Call Center Development, Workforce Planning, Avaya, Quality Assurance, Call Centers, Health Insurance, HIPAA, Medicaid, Customer Retention, Team Building, Healthcare Management, Healthcare, Managed Care, Management, Operations Management, Contact Centers, Leadership, Medicare, Employee Benefits, HMO, Employee Engagement, Insurance, Service Delivery, Business Process..., Provider Relations, Operational Excellence, Training, Vendor Management, Strategic Planning, Customer Service
Education
Montgomery College 1990 — 1994
Liberal Arts and Sciences/Liberal Studies
Franklin Associates August 2013 - Present
Happy Day Sherrie 2010 - Present
Grendalin Groovy Corporation 2006 - 2010
Owner May 1998 - 2006
Pronet January 1997 - February 1998
MAMSI 1987 - 1997
Skills
Public Speaking, Public Relations, Social Media Marketing, Business Management, Marketing Communications, Teaching Adults, Staff Training, Personal Training, Event Planning, Weddings, Client Services, Spanish, Organizing, Prioritization, Business Communications, Proposal Writing, Creative Writing, Speech Writing, Report Writing, Problem Solving, Copy Editing, Internet Marketing, Social Media, Search Engine Marketing..., Medical Massage, Chair Massage, Reiki, Yoga, Pilates, Strength Training, Blogging, Management, Small Business, Facebook, Training, Lifestyle, Lifestyle Coaching, Wellness Coaching, Fitness Training, Wellbeing, Meditation, Holistic Health, Web Marketing, Fitness, Wellness, Marketing, Online Marketing
Education
Wellness Skills 1999 — 2008
Certificate, Sports Massage, Reflexology
North Texas School of Massage 1998 — 1998
Diploma, Swedish massage, Reflexology
BodyMind Design
Stott Pilates Mat and equipment
Dancescape Studios
Certification, Pilates Mat, PhysicalMind Institute
Montgomery College
Public Speaking, Public Relations
Palomar College
SJD Associates August 2007 - Present
UnitedHealthcare April 2004 - July 2006
Mi-Atlantic Medical Services Inc. (MAMSI)I April 1997 - March 2004
MAMSI April 1996 - April 1999
MAMSI January 1995 - March 1996
Mid-Atlantic Medical Services, Inc. (MAMSI) 1994 - 1995
Kaiser Permanente 1987 - 1994
Group Health Association, a consumer co-op, now part of Kaiser Permanente 1982 - 1987
Skills
Healthcare, Medicare, Managed Care, Health Policy, Health Insurance, Leadership, Disease Management, Management, Strategic Planning, Program Management, Health Care Reform, Employee Benefits, Policy, Quality Improvement, Nonprofits, Government Relations, Strategy
Education
George Washington University
Master's Degree, Health Services Administration
St. Catherine University
Bachelor's degree, Occupational Therapy
Humana May 2013 - Present
Humana August 1996 - May 2013
MAMSI 1989 - 1992
Skills
Health Insurance, Managed Care, Insurance, Process Improvement, Healthcare, Leadership, Healthcare Information..., Change Management, Contract Negotiation, Medicare, Management, Strategy, Data Analysis, Executive Management, Operations Management, Team Building, Training, Health Policy, Strategic Planning, Employee Benefits, HIPAA, Healthcare Consulting, Healthcare Management, Healthcare Industry, Network Development
Education
Mount Saint Mary's University 1995 — 1996
BS, Business Administration, Management and Operations, 3.8
University of Maryland College Park 1991 — 1994
Transferred to Mount Saint Marys University, Business Administration and Management, General
Roche May 2012 - Present
Shionogi Pharma (formerly Sciele Pharma) February 2007 - January 2012
PDI, Inc. September 2000 - February 2007
MAMSI July 1996 - September 2000
Skills
Performance Management, Strategic Planning, Account Management, Team Building, Operations Management, Staff Retention, Recruiting, Leadership, Budgets, Cross-functional Team..., Product Launch, Managed Care, Management, Pharmaceutical Sales, Sales Operations, Personal Development, Employee Training, Team Leadership, Sales Management, Selling Skills, Pharmaceutical Industry, Sales, Selling, Medical Devices, Sales Effectiveness, OB/GYN
Education
Frostburg State University
Bachelor of Science (BS)
Center for Medical Technology Policy 2012 - Present
National Council on Aging 2006 - 2012
Vertafore 2004 - 2006
Benelogic, LLC 2001 - 2004
Group Benefit Services 1997 - 2001
Principal Health Care 1993 - 1996
MAMSI 1991 - 1993
CareFirst BlueCross BlueShield 1985 - 1991
Skills
Healthcare, Marketing Communications, Non-profits, Strategic Planning, Social Media Marketing, Sales Management, Entrepreneurship, Employee Benefits, Executive Management, Technology, Strategic Financial..., Management, Strategy, Start-ups, Leadership, Nonprofits, Social Media, Marketing, Process Improvement, Public Relations, Sales, Product Development, Selling, Outsourcing, Strategic Partnerships, Program Management, Insurance, Budgets, Management Consulting, Business Development, Account Management, Marketing Strategy, Training, CRM, Business Strategy, Analysis, Leadership Development, Change Management, Policy, Health Policy, Organizational..., Data Analysis, Business Planning, New Business Development, Project Management, Coaching, Proposal Writing, Contract Negotiation, Human Resources, Market Research
Education
University of MD 1999 — 2001
MBA, Business
Notre Dame of Maryland University 1995 — 1998
BA, Buisness
Centers for Medicare & Medicaid Services October 2012 - Present
Covance March 1999 - July 2012
CareFirst BlueCross BlueShield August 1998 - March 1999
MAMSI August 1993 - August 1998
DC Chartered Health Plan 1992 - 1993
Skills
Team Building, Forecasting, Customer Service, Coaching, Performance Management, Call Quality, Blue Pumpkin, Mentoring Of Staff, Call Center Development, Process Improvement, Oncology, Cross-functional Team..., Healthcare, Program Management, Project Management, Pharmaceutical Industry, Analysis, Recruiting, Change Management, Marketing, SharePoint, Leadership, Troubleshooting, Training, Team Leadership, Managed Care, Health Policy, Policy Analysis, Data Analysis, Management, Strategy, Mentoring
Education
Hampton University 1988 — 1992
Bachelor of Science (BS), Marketing, 3.5
DeMatha High School 1984 — 1988
General Studies, 3.23
Lowe's Home Improvement March 2014 - Present
UPS August 2010 - February 2014
The Nielsen Company 2009 - 2010
CitiFinancial 2001 - 2007
ARINC 2000 - 2001
MAMSI 1999 - 2000
Procter & Gamble 1986 - 1998
Skills
Enterprise Architecture, IT Strategy, SOA, SDLC, IT Management, Architecture, Solution Architecture, Business Intelligence, Integration, Agile Methodologies, Application Architecture, Vendor Management, Requirements Analysis, Program Management, Software Project..., Software Development, Business Analysis, ITIL, Data Warehousing, Databases, Process Improvement, Disaster Recovery, Visio, Management, Leadership, Information Technology, Analysis, Business Process, Project Portfolio..., Strategy, Enterprise Software, Governance, Architectures, Emerging Technologies
Education
The Johns Hopkins University
University of Maryland University College
United States Naval Academy
Geisinger Health Plan December 2014 - Present
Geisinger Health Plan January 2012 - Present
Geisinger Health Plan August 2010 - January 2012
HealthAmerica February 2008 - August 2010
HealthAmerica December 2006 - February 2008
XLHealth January 2004 - December 2005
MAMSI February 2003 - January 2004
Kaiser Permanente of the Mid Atlantic March 2002 - February 2003
Sierra Military Health Services August 2000 - March 2002
Aetna January 1999 - January 2000
Skills
Medicare, Managed Care, Medicaid, Network Development, Healthcare, HMO, PPO, Healthcare Industry, Hospitals, Disease Management, Health Policy, Insurance, Provider Relations, Claim, Employee Benefits, HIPAA, Health Insurance, Healthcare Consulting, Healthcare Information..., Healthcare Management, Management, Physicians, Revenue Cycle, Utilization Management
Education
Coastal Carolina University 1996 — 2000
BA, Sociology
Self Employed March 2012 - Present
UnitedHealth Group January 2003 - April 2005
MAMSI July 1993 - April 2005
MAMSI 1993 - 2004
Esprit 1982 - 1993
Skills
Strategic Planning, New Business Development, Business Process..., Business Development, Customer Service..., Marketing Strategy, Market Analysis, Comparative Market..., Project Management, Healthcare Management, Strategic Financial..., Communication, Sales Management, Sales Operations, Sales Process, Operating Budgets, Budget Setting, Sales Motivation, Decisiveness
Education
Arizona State University
Business Administration and Management, General
Fashion Institute of Design & Merchandising
Fashion Design
Abbott Nutrition February 2015 - Present
Abbott Nutrition November 2011 - Present
Abbott June 2004 - November 2011
MAMSI September 2003 - June 2004
Skills
Sales Presentations, Pharmaceutical Sales, Hospital Sales, Teamwork, Collaboration, Leadership, High Performer, Dedicated Professional, Building Relationships, Strategic Thinking, Selling Skills, Product Launch, Rheumatology, Sales, Managed Care, Medical Devices, Selling, Neurology
Education
York College of Pennsylvania 2005 — 2008
Master of Business Administration (M.B.A.), Management Option
Penn State University 2000 — 2003
Bachelor's Degree in Business, Management and Marketing Option
Frederick Police Department June 2006 - Present
J & M Enterprises Champion Safes May 2011 - Present
MAMSI February 2001 - June 2006
Maryland Environmental Service February 2001 - 2003
Montgomery County Public Schools June 1985 - May 2001
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Budgets, Human Resources, Policy, Event Planning, Management, Outlook, Inventory Management, Evidence, Public Safety, Criminal Justice, Invoicing, Administrative..., Data Entry, Payroll, Team Building, Program Management, Enforcement, Strategic Planning, Research, Criminal Investigations, Disaster Response, Government, Supervisory Skills, Crime Prevention, Training, Leadership Development, Team Leadership, Administration, Patrol, Surveillance, Public Speaking, Insurance, Recruiting, Emergency Management, Healthcare, Homeland Security, Private Investigations, Police, Nonprofits
Education
Anne Arundel Community College 2000 — 2000
Micro Soft
Paul Mitchell Hair Academy 1978 — 1979
American Physical Therapy Association February 2015 - Present
American Physical Therapy Association January 2013 - February 2015
American Physical Therapy Association January 2011 - January 2013
American Physical Therapy Association September 2006 - January 2011
Comprehensive Health Services 2005 - 2006
Calvert Physical Therapy & Sports Fitness Center 2001 - 2004
MAMSI 2000 - 2001
Skills
Practice Management
Education
Marymount University 1998 — 2001
Masters of Science
Bowie State University 1989 — 1995
Bachelor of Science (B.S.)
J and J Therapeutics October 2013 - Present
Accredo Health September 2002 - May 2013
Alpha Theraputics August 2001 - September 2002
Gentiva Health Services July 1998 - September 2001
MAMSI July 1993 - May 1998
Skills
Marketing Communications, Healthcare, Clinical Research, Oncology, Cross-functional Team..., Process Improvement, Pharmaceutical Industry, Managed Care, Pharmaceutical Sales, Sales Operations, Infectious Diseases, Pharmacy Benefit..., Strategic Planning, Home Infusion, Leadership, Sales, Marketing, Immunology, Management, New Business Development, Sales Management, Strategy, Selling Skills, Medical Devices, Healthcare Industry, Diabetes, Team Building, Account Management
Education
Carroll Community College 2013 — 2013
Additional classes in running your own business
Univerty of Maryland Baltimore County 1986 — 1988
Economics
Catonsville Community College 1982 — 1986
Accounting and Finance
Cardinal Gibbons High School 1979 — 1982
BEM, A Trone Brand Energy Company March 2015 - Present
Staples August 2014 - February 2015
BEM May 2010 - August 2014
Standard Register January 2003 - April 2010
Standard Register January 2000 - December 2002
Standard Register January 1998 - December 2000
MAMSI 1995 - 1996
Skills
Customer Relations, Problem Solving, Consultative Selling, Online Marketing, Sales Process, Marketing Strategy, Solution Selling, Email Marketing, Marketing, Selling, E-commerce, Social Media Marketing, Sales, Management, Customer Service, Strategy, Sales Operations, Leadership, Strategic Planning, Training, CRM
Education
University of Iowa 1990 — 1995
Bachelor of Arts, Journalism/Mass Communication
Linn-Mar High School 1986 — 1990
Northwestern Mutual October 2008 - Present
United Healthcare February 2004 - March 2007
MAMSI July 2003 - February 2004
Bare Associates International, Inc. May 2002 - July 2003
Coventry Health Care December 1999 - May 2002
Skills
Employee Benefits, Strategy, Disability Insurance, Management, Insurance, Sales, Brokers, Leadership, Underwriting
Education
Marymount University
BS, Biology
UnitedHealthcare February 2004 - Present
MAMSI August 1997 - February 2004
Education
University of Maryland University College 2006 — 2010
BS, Social Science
Kaiser Foundation Health Plan of the Mid-Atlantic States 1997 - Present
Kaiser Foundation Health Plan January 1997 - November 2011
MAMSI May 1994 - December 1996
Skills
Medicare, Healthcare, Managed Care, Healthcare Information..., Hospitals, Strategic Planning, Program Management, Healthcare Management, Process Improvement, Leadership, HIPAA
Education
Marymount University
Alpha Packaging December 2012 - Present
self-employed umpire 2011 - 2013
Nordyne February 2008 - November 2012
Third Party Solutions June 2005 - February 2008
MAMSI June 2001 - June 2005
Client Logic September 2000 - May 2001
Strategy 7 September 1997 - June 1999
Alcatel September 1995 - September 1997
Kaiser Permanente April 1992 - August 1995
Vercom Software May 1991 - April 1992
Skills
Pick Operating System, Unidata, MV RDBMS (Multivalued..., U2, Rocket U2, Systems Analysis, IBM Gentran EDI, Programming, Testing, SAP, Secure FTP, Multivalue, SAP FICO, Databases, UniData, Change Management, Customer Service, Training, Analysis, SQL, Software Documentation, Windows, Management
Education
Eastern Illinois University 1979 — 1981
Blair Dubilier & Associates April 2005 - Present
BrachPhotography.com 2000 - Present
Washington Assesment & Therapy Services October 2003 - March 2005
MAMSI May 2001 - August 2001
MAMSI 2001 - 2001
MAMSI May 2000 - August 2000
Skills
Windows, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, HTML, Computer Hardware, Access, PowerPoint, MacBook, iPhone Support, Microsoft Word, Social Media, Project Management, New Business Development, iPhone, Mac OS, MacBook Pro
Education
Rochester Institute of Technology 1999 — 2003
AAS, Applied Computer Technology
Frostburg State University 1998 — 1999
Transfered to NTID at RIT after Freshman year., Computer Science
Boomerang Transport April 2015 - Present
UnitedHealth Group September 2013 - January 2015
UnitedHealth Group February 2012 - September 2013
MAMSI February 1997 - February 2012
Skills
Managed File Transfer, Operations Management, Data Center, Operational Systems, Business Operations...
Education
Hagerstown Community College 2009 — 2010
PC Tech Operation Systems, Unix Scripting, Networking Fundamentals
Parkdale HS 1983 — 1987
OPTUM, A United Heatlh Business Group February 2013 - Present
Kaiser Foundation Health Plan July 2011 - February 2013
UnitedHealth Group June 2009 - July 2011
UnitedHealth Group July 2006 - June 2009
Concentra Preferred Systems October 2004 - July 2006
BCE Emergis eHealth Solutions Group (formerly United Payors & United Providers February 1997 - October 2002
Mid Atlantic Medical Services Inc May 1992 - February 1997
MAMSI January 1983 - January 1995
Claims Repricer January 1992 - January 1993
Claims Administration Corporation February 1989 - May 1992
Skills
Health Insurance, Managed Care, Leadership, Process Improvement, Strategic Planning, Healthcare, Medicare, Insurance, Medicaid, Management, Account Management, Project Management, Team Building, Healthcare Industry, HIPAA, Training, Healthcare Information..., Analysis, Vendor Management, Employee Benefits, Cross-functional Team..., Call Centers, CRM
Education
Dale Carnegie 1996 — 1997
Business Management and Leadership in Healthcare, Health/Health Care Administration/Management, Certified as a Health/Health Care Administration/Management Canidate
Montgomery College 1986 — 1992
Business, Management, Marketing, and Related Support Services
Montgomery College 1987 — 1990
Business Management and Accounting, Business Management
National Rifle Association August 2013 - Present
United Healthcare September 2008 - October 2012
Bravo Health November 2006 - October 2008
Aetna 2004 - 2006
MAMSI 2002 - 2004
Skills
Health Insurance, Insurance, Employee Benefits, Long-term Care, Sales Management, Strategic Planning, Disability Insurance, Selling, Leadership, New Business Development, Referrals, Negotiation, Medicare, Real Estate, Fixed Annuities, HMO, CRM, Training, Strategy, Contract Negotiation, Sales, Healthcare
Education
George Mason University 2011 — 2014
MHA - Masters Health Administration, 3.78
Columbia Union College
B.S., Business Administration
Louisiana State University and Agricultural and Mechanical College
Marketing
Towers Watson March 2012 - Present
Mercer Health & Benefits, LLC August 2005 - March 2012
Watson Wyatt August 2004 - August 2005
Segal Consulting May 1997 - August 2004
MAMSI April 1992 - May 1997
Skills
Employee Benefits, Benefits, Financial Analysis, Financial Modeling, Strategic Planning, Vendor Management, Collective Bargaining, Strategic Consulting
Education
George Mason University 1990 — 1992
MBA, Finance and Accounting
University of Virginia 1982 — 1986
BA, Economics
American Health Care Association 2011 - Present
US Department of Health & Human Services October 2010 - November 2011
NCB Capital Impact October 2006 - October 2010
American Association of Homes & Services for the Aging (AAHSA) November 2000 - June 2006
Alzheimer's Association, National Capital Area Chapter 2006 - 2006
MAMSI February 2000 - November 2000
Abt Associates May 1995 - February 2000
Education
University of Maryland Baltimore County 2008 — 2009
MA, Management of Aging Services
The Johns Hopkins University 1994 — 1996
MHS, Health Policy
The Catholic University of America 1985 — 1989
BA, Politics
Contractor to EIS for USCIS February 2004 - Present
SAIC 2004 - Present
Pinnacle Software Consulting Inc 2007 - 2010
Perot Systems Government Services March 2002 - January 2005
NASDAQ Stock Market January 2002 - August 2003
Electronic Data Systems Corporation (EDS) January 2001 - March 2002
National Association of Securities Dealers (NASD) July 1999 - December 2000
National Association of Securities Dealers (NASD) March 1998 - June 1999
National Association of Securities Dealers (NASD) May 1997 - March 1998
MAMSI December 1996 - May 1997
Education
Qualityn Assurance Institute (QAI) 2003 — 2004
CSTE, Certified System Test Engineer
Strayer University
Mount St. Mary's of Frederick June 2007 - Present
Crane Werks April 2006 - June 2007
MAMSI 2002 - 2006
Advanced Telcom Group 2000 - 2002
Dr's Lakner and Gerber, PA 1988 - 2000
Drug Fair 1977 - 1983
Skills
Microsoft Office, Customer Service, Microsoft Word, Outlook, Microsoft Excel, PowerPoint, Public Speaking, Event Planning, Team Building, Community Outreach, Marketing Strategy, Editing, Leadership, Project Management, Healthcare, Recruiting, Public Relations, Data Entry, Account Management, Analysis, Data Analysis, Strategic Planning, Marketing, Event Management, Management, Negotiation, Team Leadership, Teamwork, Administrative..., Budgets, Windows, Coaching, Advertising, Training, Teaching, System Administration, Employee Relations, Research, New Business Development, Process Improvement, Marketing Communications, Leadership Development, Student Affairs, Time Management, Higher Education, Admissions, Social Networking, Nonprofits, Social Media, Fundraising
Education
Montgomery College 1980 — 1984
Certificate, Medical Assisting
Montgomery Blair 1976 — 1980
Mount St. Mary's University
Mount St. Mary's University
Giardina & Bella Associates January 2009 - Present
Bella & Giardina Associates November 2008 - Present
MAMSI 2009 - 2010
MedAssurant May 2008 - November 2008
Americhoice October 2007 - March 2008
XLHealth September 2005 - October 2007
UnitedHealth Group 1998 - 2002
UnitedHealthcare 1998 - 2002
Skills
NCQA, Managed Care, Disease Management, Medicaid, HEDIS, Medicare, HIPAA, Healthcare Industry, Health Policy, Healthcare Consulting, Healthcare, Credentialing, EMR, Clinical Research, Accreditation, Process Improvement, Healthcare Management, Utilization Management, Quality Improvement, Program Management, Health Insurance, Hospitals, Informatics, EHR, Patient Safety, Nursing, Healthcare Information..., Revenue Cycle, Leadership, Performance Improvement, Policy, Quality Assurance, Physician Relations, Epic Systems, Health Information..., Case Management, Medicine, Case Managment
Education
Long Island University, Brooklyn Campus 1967 — 1970
Bachelor of Science, Nursing Administration
Hicksville High School
Carolina Benefit Consultants, Inc. May 2013 - Present
Benefit Empowerment December 2003 - March 2013
Mint Hill Scottish Society, Mint Hill Highland Games January 2010 - January 2013
Mint Hill Scottish Society, Inc. 2006 - 2008
BC Companies, Inc. February 2000 - December 2003
MAMSI November 1998 - February 2000
Wray Ward Laseter 1995 - 1996
Skills
Sales, Negotiation, Employee Benefits, Small Business, Strategic Planning, Insurance, New Business Development, Public Speaking, Advertising, Public Relations, Sales Management, Account Management, Nonprofits, Social Media Marketing, Team Building, Selling, Customer Service, Disability Insurance, Coaching, Social Networking, Budgets, Marketing Communications, Leadership Development, Strategy, Contract Negotiation, Marketing, Management, Marketing Strategy, Leadership, Entrepreneurship, Training, Event Planning
Education
Michigan State University 1990 — 1993
BA, Communications
State Farm Agent July 2012 - Present
Cigna July 2004 - June 2009
MAMSI March 2004 - June 2004
Health Net August 1999 - May 2003
Oxford Health Plans September 1996 - August 1999
Skills
Insurance, Life Insurance, Sales, Health Insurance, Customer Service, Financial Services, Property & Casualty..., Project Management, Customer Retention, Strategic Planning, Management, Microsoft Office, Microsoft Excel, Leadership
Education
Concordia College-New York
Bachelor's Degree, Business Administration and Management, General
Aetna March 2015 - Present
HealthAmerica, a(n) Aetna Company May 2012 - Present
Brown & Brown/Alpha Benefits Division September 2006 - May 2012
HealthAmerica October 1997 - September 2006
MAMSI February 1997 - October 1997
Skills
Health Insurance, Brokers, Start-ups, Insurance, Health Savings Accounts, Disability Insurance, Employee Benefits, Medicare, Term Life Insurance, Account Management, Benefits Administration, Managed Care, Claim
Education
Harrisburg Area Community College
Business Administration, HealthCare Mgmt
Mid-Atlantic Permanente Medical Group - Kaiser Permanente 2013 - Present
UnitedHealth Group 2012 - 2013
United Healthcare 2003 - 2012
MAMSI 2000 - 2003
Medstar HealthCare Group 1999 - 2000
HBOC / Amisys Payer Solution Group 1996 - 1999
Washington Hospital Center - Medlantic HealthCare Group 1992 - 1996
Skills
Data Warehousing, SDLC, ETL, Business Analysis, Business Intelligence, SQL, Software Development, Enterprise Architecture, Requirements Analysis, Integration
Education
University of Maryland College Park
Bachelor of Science (B.S.), Information Systems
Hagerstown Community College August 2012 - Present
Antietam Health Services February 2009 - October 2009
ACS December 2005 - October 2007
Medical Account Services October 2004 - February 2005
Citi Mortgage October 2003 - February 2004
MAMSI December 2002 - August 2003
Education
Hagerstown Community College 2012 — 2014
Susquehanna Township High School 1998 — 2000
Diploma
Insurance Solutions, Inc. February 2003 - Present
Huber Oros + Company December 2001 - February 2003
MAMSI December 1993 - August 1999
U.S. Army 7th Infantry Division October 1988 - June 1991
Skills
Employee Benefits, Project Planning, Health Savings Accounts, Insurance, Cold Calling, Strategy, Training, Sales, Health Insurance, Underwriting, Disability Insurance, Strategic Planning, Healthcare, Finance, New Business Development, Team Building, Public Relations, 401k, Account Management, Health Policy, Social Media, Marketing
Education
University of Maryland College Park 1991 — 1993
B.S., Marketing
Life Tyme Financial Group September 2007 - Present
Retired July 2004 - September 2007
MAMSI October 2001 - July 2004
Various Companies June 1974 - October 2001
Skills
Non-profits, Life Insurance, Insurance, Team Building, Retirement, Strategic Planning, Customer Service, Estate Planning, Small Business, Nonprofits, Financial Services, Strategic Financial..., IRAs, Fixed Annuities, Term Life Insurance, Long-term Care, Retirement Planning, New Business Development, Wealth, Disability Insurance, Coaching, Wealth Management, 401k Rollovers, Investments, Wealth Management..., Financial Education, 401k, Asset Management, Mutual Funds, Wealth Accumulation, Investment Advisory, Financial Advisory, Series 6, High Net Worth..., Financial Planners, Personal Finance, Asset Allocation, Long Term Care Insurance, Investment Strategies, Mortgage Lending, Asset Protection, Financial Planning
Education
American University 1974 — 1978
B.A., Interdisciplinary Study
Christchurch School, Christchurch, VA 1967 — 1969
High School Degree, College Prep
Verizon Enterprise Solutions April 2015 - Present
Verizon Enterprise Solutions August 2014 - Present
CSC January 2013 - August 2014
Independent Consultant May 2012 - June 2014
Ellucian January 2010 - May 2012
Ellucian January 2007 - January 2010
Ellucian April 2006 - June 2009
Ellucian 2002 - March 2006
Howard Community College 1999 - 2002
MAMSI 1996 - 1999
Skills
CRM, Lead Generation, Marketing Automation, SaaS, Marketing Strategy, Strategic Planning, Salesforce.com, Demand Generation, Product Marketing, B2B, B2B Marketing, Professional Services, Cloud Computing, Marketing Management, Lead Management, Program Management, Leadership, Business Intelligence, Enterprise Software, Budgets, Team Leadership, Business Analysis, Analysis, Business Process..., SharePoint, Talent Development, Strategic Consulting, Management, Talent Management, Salesforce.com..., Eloqua
Education
George Mason University - School of Business 2005 — 2006
MS, Information Technology Management
Towson University 1991 — 1995
BS, Business Administration and Management, General
Frederick High School
Real Estate Teams, LLC March 2004 - Present
MAMSI February 1996 - July 2004
US Bankruptcy Court July 1979 - November 1987
Skills
Short Sales, Relocation, First Time Home Buyers, Real Estate, Foreclosures, Listings, Buyer Representation, Buyers, Sellers, Management, Single Family Homes, Selling
Education
Towson University 1979 — 1983
Bachelors, Psychology and Business
Paint Branch High School 1975 — 1979
Ascension 2014 - Present
Self employed July 2009 - August 2013
UnitedHealthcare January 1999 - January 2005
MAMSI 1997 - 2005
Skills
Social Media Marketing, Social Media, Marketing Strategy, Online Marketing, Marketing Communications, Customer Service, Marketing, Event Management, Team Building, Leadership, Management, Public Relations, Public Speaking, Sales, Event Planning, Sales Management, Account Management, New Business Development, Contract Negotiation, Training, Negotiation, Project Management, Advertising, Healthcare
Education
Ferrum College
Gen Re September 2001 - Present
Saba June 2000 - October 2001
Coventry Health Care November 1999 - June 2000
McKesson HBOC May 1997 - July 1999
MAMSI May 1992 - May 1997
Skills
Human Resources, Coaching, Leadership Development, Organizational..., Leadership, Employee Training, Training, Talent Management, Executive Coaching, E-Learning, Instructional Design, Organizational..., Performance Management, Learning Management, Employee Engagement, Instructor-led Training, Social Media, Employee Relations, Workshop Facilitation, Training Delivery, Management Consulting, Insurance, Team Building, HRIS, Succession Planning, Adult Education, Strategy, Change Management, Salesforce.com, Strategic Planning, Marketing, Policy, Program Management, Analysis, Software Documentation, Employee Benefits, Management, Project Planning, Talent Acquisition, Consulting, Training, Mentoring
Education
Columbia University in the City of New York
Fairfield University
MS, Adult Education and Leadership in Educational Technology
Mount St. Mary's University
BA, English and Fine Arts
The Johns Hopkins University
Adult Web-Based Learning
University of Phoenix
Pursuing PhD, Leadership in Organizational Education
CareFirst BlueCross BlueShield November 2012 - Present
Santarus, Inc. June 2008 - November 2012
Group Benefit Strategies December 2005 - June 2008
MAMSI October 2000 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Sales, Endocrinology, Account Management, Selling, Gastroenterology, Insurance
Education
Towson University 1993 — 1998
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Greater Baltimore Medical Center March 2015 - Present
Corporate Health Resources 2013 - May 2015
Kaiser Permanente January 2008 - October 2013
Multi-Cultural Tele-Health Alliance 2011 - 2012
Fortis College 2010 - 2010
Counseling Plus Incorporated July 2008 - 2010
Kaiser Permanente January 1997 - January 2008
Children's National Medical Center January 2002 - January 2003
Childrens National Medical Center 1994 - 1997
MAMSI 1992 - 1994
Skills
Behavioral Health, Case Managment, Program Development, Leadership, Utilization Management, Nursing, Mental Health, Healthcare, HIPAA, Managed Care, Training, Quality Improvement, Disease Management, Adolescents, Health Education, Motivational..., Patient Advocacy, Employee Benefits, Cpr Certified, Crisis Intervention, Workers Compensation, Conflict Resolution, Workshop Facilitation, Group Therapy, Mental Health Counseling, FMLA, Health Promotion, Patient Safety, Wellness, Teaching, Hospitals, Policy, Healthcare Management, Treatment, Coaching, Employee Wellness, Counseling Psychology, Stress Management, Career Counseling, Healthcare Consulting, Health Policy, Patient Education, Leadership Development, Career Development, Disability Management, Public Speaking, Staff Development, Clinical Research, Acute Care, Ambulatory
Education
The Johns Hopkins University 2004 — 2009
Master of Science (MS), Counseling
Southern Connecticut State University 1984 — 1988
BSN, Registered Nursing/Registered Nurse
Nebraska Methodist Health System March 2013 - Present
Allied Insurance January 2005 - December 2008
MAMSI March 2004 - October 2004
Toys R Us October 2003 - March 2004
Skills
Healthcare, Hospitals, Healthcare Management, Clinical Research, Outlook, Healthcare Information..., Troubleshooting, EMR, HIPAA, Customer Service, Medical Terminology, Nursing, Registered Nurses, CPR Certified, Patient Safety, EHR, Inpatient
Education
Nebraska Methodist College 2009 — 2012
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
University of Nebraska-Lincoln 1997 — 2001
Bachelor of Journalism and Mass Communications, Radio and Television Broadcasting Technology/Technician
Sentara Healthcare February 2014 - Present
Peninsula Regional Medical Center March 2000 - January 2014
Johns Hopkins HealthCare September 1997 - March 2000
MAMSI March 1994 - September 1997
Skills
Healthcare, Surgery, Hospitals, Customer Service, Recruiting, Healthcare Management, Contract Negotiation, Coaching, Team Building, Nursing, Healthcare Information..., Physicians, Physician Relations, Medicine, Critical Care, Credentialing, Healthcare Industry, Patient Safety
Education
Salisbury University - Perdue School of Business 2006 — 2008
Master of Business Administration (MBA)
Salisbury University 1988 — 1989
Bachelor’s Degree, Business Administration and Management, General
North Carolina State University 1984 — 1987
Business Administration and Management, General
Anthem October 2012 - Present
Anthem Blue Cross March 1999 - October 2012
MAMSI June 1994 - March 1999
Skills
Health Insurance, Insurance, Health Savings Accounts, Employee Benefits, Disability Insurance, Brokers, Life Insurance, Managed Care, Small Business, Term Life Insurance, Underwriting, Long-term Care, Medicare, Group Insurance, Health Care Reform
Education
Old Dominion University - College of Business and Public Administration 2007 — 2011
Master of Business Administration
Old Dominion University - College of Business and Public Administration 1988 — 1993
BSBA, Marketing
CIGNA Healthcare January 2011 - Present
CIGNA Healthcare January 2007 - January 2011
UnitedHealthcare May 2004 - January 2007
MAMSI October 1998 - April 2004
MAMSI March 1995 - October 1998
MAMSI May 1992 - April 1995
Skills
Provider Relations, Hospitals, Managed Care, Health Insurance, Network Development, Healthcare Industry, PPO, Healthcare, Healthcare Management, Insurance, Claim, Process Improvement, Utilization Management, Medicare, HIPAA, Physician Relations, Medicaid, Medical Billing, Contract Negotiation, HMO
Education
Frostburg State University 1987 — 1990
Bachelor of Science (B.S.), Operations Management
Frostburg State University 1986 — 1990
BS, Business Operations
Audi Tysons Corner October 2013 - Present
Potomac Companies, Inc. January 2005 - August 2012
MAMSI June 1994 - December 2004
Skills
Consulting, Employee Benefits, Sales Management, Health Insurance, Dental, Disability Insurance, Benefits Administration, Payroll Administration, HRIS, Estate Planning, 401k
Education
University of Maryland College Park 1984 — 1988
Bachelor Of Science, Business
Assurant Employee Benefits July 2015 - Present
Aetna March 2000 - July 2015
MAMSI March 1996 - February 2000
Skills
Case Management, Strategic Planning, Training, Sales, Social Media, Research, Management, Marketing, Microsoft Word, Customer Service, Leadership, Health Insurance, Insurance, Life Insurance, Employee Benefits, Team Building, Disability Insurance, Managed Care, Health Savings Accounts, Healthcare, Account Management, Term Life Insurance, Long-term Care, Sales Management
Education
Montgomery College 1986 — 1989
Montgomery College
Business Administration and Management, General
USI Insurance Services January 2015 - Present
United Healthcare 2005 - December 2014
Humana 2003 - 2005
AvMed Health Plans 2001 - 2003
HIP 1998 - 2001
Discover Publication 1996 - 1998
MAMSI 1994 - 1995
John Hancock Life Insurance Company (U.S.A.) 1991 - 1994
Skills
Employee Benefits, Medicine, Dentistry, Disability Insurance, Health Insurance, Health Savings Accounts, Medicare, Insurance, Long-term Care, Benefits Administration, Account Management, HIPAA, HMO, Self-funded, COBRA, Life Insurance, Medicaid, Brokers, Group Medical, Underwriting, Managed Care, Healthcare, Term Life Insurance, General Insurance, Group Insurance, PPO, Health Policy, Health Care Reform
Education
James Madison University
Bachelor of Business Administration (B.B.A.), Marketing
Truveris July 2013 - Present
OptumInsight February 2010 - July 2013
Keystone Mercy Health Plan November 2006 - January 2009
Healthcare Data Management November 2005 - September 2006
Caremark September 2000 - October 2005
MAMSI January 2000 - September 2000
HomeCall MailRx (Owned by MAMSI) June 1997 - January 2000
Skills
Managed Care, Process Improvement, Pharmacy, Software Documentation, Pharmacy Benefit..., Insurance, Requirements Gathering, Data Analysis, Finance, Program Management, Medicare Part D, Data Warehousing, Analysis, Employee Benefits, Databases, Financial Reporting, Business Analysis, Internal Audit, Auditing, Claim, Analytics, Business Process..., Medicare, Access
Education
State University of New York College at Cortland 1989 — 1993
Political Science, History
Sayville High School 1986 — 1989
Merrill Lynch December 2003 - Present
Wachovia Securities June 2000 - December 2003
Merrill Lynch April 1996 - June 2000
MAMSI April 1993 - June 1995
Skills
Finance, Retirement Planning, Portfolio Management, Wealth Management, Investment Management, Equities, Investments, Banking, Financial Planning, Series 7, Mutual Funds, Securities, Wealth, Investment Strategies, Retirement, Wealth Accumulation, Financial Advisory, Strategic Financial...
Education
James Madison University 1985 — 1989
Bachelor of Science (BS), Biology and Psychology, Cum Laude
Fort Hunt High School 1982 — 1985
Sykesville/Eldersburg, Md. October 2008 - Present
MAMSI August 2000 - July 2005
Mathematica Policy Research July 1998 - July 2000
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Team Building, Inventory Management, Budgets, Retail, Strategic Planning, Merchandising, Public Speaking
Education
The Johns Hopkins University 1977 — 1978
None, "Zoning Law" (course)
The Catholic University of America 1974 — 1976
MA, City & Regional Planning
Plexus March 2014 - Present
EPA April 1998 - Present
MAMSI 1997 - 1998
Columbia Hospital for Women 1990 - 1997
Skills
Facilities Management, Space Management, Organizational Behavior, Organization, Customer Service, Government Procurement, Organizational..., Organizational..., Data Analysis, Leadership Development, Government, Microsoft Excel, Contract Management, Federal Government, Program Management, Project Management
Education
Ashford University 2011 — 2012
Master of Arts, Organizational Management, Specialization: HR Management, 3.91
University of Maryland University College 2000 — 2010
Management Studies;Psychology, 3.86
Ianucci Insurance & Financial Services June 1994 - Present
MAMSI October 1992 - April 1994
Skills
Insurance, Life Insurance, Health Insurance, Term Life Insurance, Employee Benefits, Long-term Care, Risk Management, Management, Whole Life, Sales, Fixed Annuities, Property & Casualty..., Disability Insurance, Small Business, Commercial Insurance, Long Term Care, Workers Compensation, General Insurance
Education
Pennsylvania State University 1986 — 1990
Bachelor of Arts (BA), International Business/Marketing/Management/Foreign Languages
Trivergent Health Alliance MSO August 2011 - Present
SAIC-Frederick, Inc. October 2005 - August 2011
Community Living Inc. February 2005 - October 2005
MAMSI June 1999 - February 2005
Skills
Personnel Management, Applicant Tracking..., Employee Relations, Training, Leadership, Human Resources, Management, Hiring, Executive Search, Onboarding, Program Management, Healthcare, Performance Management
Education
Mount Saint Mary's College 2001 — 2003
MBA
Frostburg State University 1995 — 1999
Bachelor's Degree, Human Resources
Express Scripts/Human Capital LLC June 2012 - Present
Aetna March 2012 - July 2012
Catalyst RX July 2007 - February 2012
Bravo Health December 2005 - July 2007
MAMSI July 2004 - December 2005
Skills
Pharmacy Benefit...
Education
University of Maryland Baltimore 2000 — 2004
Pharm.D.
York College of Pennsylvania 1997 — 2000
N/A, Biology
Knight Point Systems March 2011 - Present
Pragmatics, Inc. November 2010 - March 2011
Harris Corporation September 2009 - November 2010
Department of Health and Human Services February 2009 - September 2009
Northrop Grumman Information Technology October 2003 - February 2009
Northrop Grumman October 2003 - February 2009
Integic October 2003 - March 2005
Axiom Resource Management March 2001 - October 2003
IBA January 2001 - March 2001
MAMSI February 2000 - January 2001
Skills
PMP, Business Process..., ITIL, Business Development, Program Management, DoD, Healthcare Information..., Process Improvement, Requirements Analysis, Integration, Project Management, Government, Security Clearance, Proposal Writing, Strategic Planning, Visio, Change Management, Business Analysis, MS Project, Quality Assurance, Testing, Agile Methodologies, Leadership, Healthcare, Project Planning
Education
Ohio University 1993 — 1998
BS
General Dynamics Information Technology July 2012 - Present
Allied Technologies and Consulting, LLC. July 2011 - June 2012
Jacobs Technology October 2010 - June 2011
Carey International May 2007 - October 2010
MAMSI/United Healthcare November 2000 - April 2007
MAMSI November 1999 - November 2000
MAMSI November 1998 - November 1999
Equity Residential May 1997 - October 1997
Equity Management Inc. February 1996 - April 1997
The Richman Group April 1994 - December 1996
Skills
Customer Service, Program Management, Team Building, Finance, Strategic Planning, Microsoft Excel, Process Improvement, Microsoft Office, Microsoft Word, Budgets, PowerPoint, Project Management, Contract Negotiation, Call Centers, Project Planning, Government Contracting, Account Reconciliation, Outlook, Financial Analysis, Call Center, Windows, Leadership, Management, Risk Management, SAP, Invoicing, Accounts Receivable, Accounts Payable, Training, Government, Government Contract..., Contract Pricing
Education
Strayer University-Maryland 2002 — 2007
Bachelor's degree, Business Administration and Management, General
Frederick Community College 1980 — 1996
Associate of Arts (A.A.), General Studies
Governor Thomas Johnson High School 1976 — 1979
The Bozzuto Group June 2014 - Present
Inashco April 2014 - June 2014
The Bozzuto Group July 2013 - February 2014
ZGMI August 2004 - August 2013
Boswells Web Design October 2007 - January 2012
NightFire Candles - A Scentsations Company April 2006 - January 2012
Mamsi 2003 - 2004
Rydex August 2001 - September 2003
Visual Networks May 2000 - June 2001
Nasdaq Stock Market October 1999 - April 2000
Skills
Microsoft Excel, Accounting, Team Building, Accounts Payable, Microsoft Word, Account Reconciliation, Auditing, Bank Reconciliation, Invoicing, Financial Statements, Customer Service, Leadership, Strategic Planning, Sales, Accounts Receivable, Policy, Outlook, Public Speaking, Process Scheduler, Event Planning, General Ledger, Research, Nonprofits, Access, Analysis, Budgets, Payroll, Small Business
Education
Strayer University 2001 — 2001
Accounting Class
Montgomery College 1990 — 1990
Computers, Typing
Terry Sanford High School 1986 — 1989
Diploma, General Education, Marketing
Montgomery County December 2007 - Present
MAMSI February 2002 - July 2005
Hughes Network Systems 1995 - 2001
HNS 1995 - 2001
Education
Frostburg State University 1984 — 1987
HealthStream Research July 2006 - Present
Hartel, Kane, DeSantis, MacDonald & Howie January 2009 - October 2010
HARTEL, KANE, DESANTIS, MACDONALD & HOWIE, LLP January 2009 - October 2010
Hodes, Pessin & Katz, P.A. July 2005 - December 2008
HODES, PESSIN & KATZ July 2005 - December 2008
MAMSI January 2001 - July 2005
UNITED HEALTHCARE COMPANY OF THE MID-ATLANTIC January 2001 - January 2005
POPPLETON January 1998 - January 1999
CARMYN JOSEPH LOMBARDO January 1997 - January 1998
FRANKLIN & SCHAPIRO January 1994 - January 1997
Skills
Talent Acquisition, Tax, Project Management, Healthcare Management, Budgets, Privacy Law, Strategic Leadership, Analysis, Quality Assurance, Time Management, Management, Non-profits, Community Outreach, Employee Relations, Training
Education
Brookdale Community College 1985 — 1985
Business, Computer Science
Long Branch
United Healthcare August 2005 - Present
MAMSI June 1996 - August 2005
Education
University of Maryland Baltimore 1992 — 1995
JD, Law
Virginia Polytechnic Institute and State University - Pamplin College of Business 1988 — 1992
Blue Cross Blue Shield Assocation March 2008 - Present
BCBSA 2008 - Present
Bravo Health August 2005 - March 2008
MAMSI 1998 - 2005
Skills
Managed Care, Healthcare, Healthcare Management, Provider Relations, Health Insurance, Disease Management, Medicare, Policy, Insurance, Process Improvement, Healthcare Consulting, Strategy, Pharmacy Benefit..., Program Management, Leadership, Healthcare Information..., Pharmacy Automation, Data Analysis, Health Policy, Pharmacy, Utilization Management, Healthcare Industry, Management, HIPAA, Long-term Care, Medicare Part D, Informatics, Pharmaceutical Industry, Strategic Planning, Claim, Claims Management, Clinical Research, Cross-functional Team..., Disability Insurance, EHR, EMR, Employee Benefits, Executive Management, HMO, Health Care Reform, Health Economics, Home Care, Medicine, Performance Improvement, Physicians, Revenue Cycle, Vendor Management, PPO
Education
University of Maryland Baltimore 1997 — 2001
Masters of Business Administration, Concentration in Health Care Management
University of Maryland School of Pharmacy 1994 — 1998
Doctor of Pharmacy (Pharm.D.)
MAMSI March 2002 - November 2004
Nextel 2000 - 2001
Education
University of Maryland University College 2002 — 2006
B.S., Computer Studies
Virginia Department of Business Assistance June 2011 - Present
Ace Products, LLC (dba: API) 2006 - Present
Virginia Small Business Advisory Board October 2010 - June 2011
World Health Ambassador (WHA) July 2007 - October 2008
ATI September 2005 - November 2006
Burke & Herbert Bank & Trust October 2003 - November 2006
MAMSI February 2001 - August 2002
Commerce Funding Corporation September 1999 - February 2001
Skills
Strategic Planning, Team Building, Business Development
Education
Marymount University
MBA
Virginia Commonwealth University - School of Business
B.S., Marketing
Allegeant, LLC July 2015 - Present
General Dynamics Information Technology April 2013 - June 2015
General Dynamics Information Technology June 2011 - April 2013
ViPS June 2006 - June 2011
ViPS September 2005 - May 2006
NCAS January 2001 - September 2005
White House Black Market May 1999 - December 2000
Richard J. Princinsky & Associates, Inc. June 1996 - April 1999
MAMSI January 1995 - June 1996
Dominion Business Promitions 1992 - 1993
Skills
SDLC, CMMI, Requirements Analysis, Visio, SharePoint, Requirements Gathering, Business Analysis, Software Documentation, SQL, Business Requirements, Process Improvement, Microstrategy, MicroStrategy Reporting, Microsoft Office, Informatica, Business Intelligence, Databases, ETL
Education
Mount St. Mary's University 1987 — 1989
Dulaney 1984 — 1986
Rodgers Forge
University of Baltimore
American Capital October 2011 - Present
National Cancer Institute October 2009 - Present
Standard & Poor's June 2008 - December 2009
Howard University Hospital January 2006 - June 2008
National Institute for Health and Welfare July 2003 - January 2006
Mamsi 2000 - 2003
Skills
Information Technology, Security, Infrastructure, Integration, Active Directory, Windows Server, ITIL, Project Management, Cloud Computing, Troubleshooting, Virtualization, Data Center, Windows 7, Networking, Management, Computer Security, Firewalls, System Administration, Software Documentation, Leadership
Education
University of Maryland Baltimore County 1998 — 2003
Bachelor of Science, Computer Science
BlueCross BlueShield Association 2007 - Present
Axiom Resource Management, Inc. 2005 - 2007
BlueCross BlueShield Association 2000 - 2005
Standard Technology Inc. 2000 - 2000
MAMSI 1998 - 2000
National Naval Medical Center 1996 - 1998
Education
University of Maryland University College 1996 — 2000
MS, Healthcare Administration
Marymount University 1992 — 1996
BBA, Healthcare Administration
Medical Mutual/NC Medical Society October 2004 - Present
UnitedHealth Group November 2002 - October 2004
Wall and Company Financial August 1999 - November 2002
MAMSI 1998 - 1999
Skills
Medicare, Managed Care, Health Insurance, Account Management, Healthcare, Insurance, Employee Benefits
Education
Appalachian State University 1993 — 1998
BS, pre professional Biology
McKinsey & Company May 2003 - Present
Bain & Company June 2000 - February 2003
MAMSI August 1997 - August 1999
Education
The University of Chicago - Booth School of Business 1999 — 2001
Master of Business Administration (M.B.A.), Strategic Management, Organizational Management, Economics
University of Maryland Baltimore 1994 — 1996
BS, Nursing
University of Florida 1990 — 1992
Associate of Arts (A.A.), General Studies
Magnolia Management July 2012 - Present
Mars Veterinary November 2005 - March 2012
MAMSI 2002 - 2005
Hovde Financial September 1999 - October 2001
MedStar Health July 1997 - September 1999
Principal Financial Group August 1994 - October 1995
ULLICO 1990 - 1994
ULLICO 1987 - 1990
Skills
Financial Analysis, Forecasting, Business Strategy, Strategic Planning, Accounting, Process Improvement, Budgets, Financial Modeling, Variance Analysis, Financial Reporting, Internal Controls
Education
University of Maryland University College 2008 — 2010
Masters Certification, ECommerce
Mount St. Mary's University 1993 — 1996
MBA, Finance
Clarion University of Pennsylvania 1983 — 1987
BS, Accounting
Deborah M. Fisher November 2013 - Present
JFGH November 2013 - June 2014
JFGH May 2007 - November 2013
United Behavioral Health 1993 - 2006
MAMSI 1992 - 2005
Skills
Managed Care, Healthcare Management, Medicare, Healthcare, Medicaid, Social Services, Organizational..., HIPAA, Management, Change Management, Community Outreach, Strategic Planning, Performance Management, Project Management, Case Management, Health Policy, Executive Coaching
Education
Rutgers, The State University of New Jersey-New Brunswick
BA, Psychology
Rutgers, The State University of New Jersey-New Brunswick
Psy.D., Clinical Psychology
Workforce Tactix May 2004 - Present
MAMSI June 1999 - May 2004
Mid Atlantic Medical Services, Inc. 1996 - 2004
Education
Jacksonville University 1989 — 1993
RCM&D May 2015 - Present
RCM&D May 2015 - Present
USI Insurance Services January 2012 - January 2014
The Avedon Group April 2000 - December 2011
Mamsi 2001 - 2002
Skills
Sales, Account Management, Employee Benefits, Management, Insurance, Disability Insurance, Dentistry, Payroll, Life Insurance, 401k, Term Life Insurance, Health Insurance, Brokers, Health Savings Accounts, COBRA, New Business Development, Underwriting, Strategic Planning, Customer Service, Human Resources
Education
Salisbury University
Beacon Health Strategies February 2009 - Present
Potomac Integrated Behavioral Health September 2007 - Present
Morton B. Albert, M.D. 1979 - Present
United Behavioral Health January 2004 - April 2007
MAMSI February 1999 - December 2003
Education
Albany Medical College 1968 — 1972
M.D., Residency in Psychiatry, U. of Virginia 1972-1975
Human Longevity, Inc. July 2014 - Present
Blue Shield of California September 2013 - July 2014
Accountable Care Solutions, Aetna October 2012 - September 2013
Express Scripts ( formerly Medco) June 2009 - September 2012
Ingenix 2007 - 2009
UnitedHealth Group February 2004 - April 2007
Henry M Jackson Foundation July 2003 - August 2004
MAMSI September 2001 - May 2003
Community Health Services June 1999 - September 2001
Social & Scientific Systems 1992 - 1997
Skills
Medicare, Managed Care, Pharmacy Benefit..., Research, Healthcare, Preventive Medicine, Clinical Research, Clinical Trials, Pharmaceutical Industry, Medicaid, Infectious Diseases, Healthcare Management, Health Policy, Disease Management, Healthcare Information..., Healthcare Industry, Utilization Management, Management
Education
Duke University School of Medicine 1997 — 1999
Physician Assistant/Masters in Health Science
Spelman College 1986 — 1990
BA, English
INTotal Health June 2014 - Present
ActiveHealth Management September 2010 - June 2014
Health Net Federal Services February 2006 - April 2009
MAMSI March 2002 - February 2006
Value Options September 1989 - March 2001
Skills
Healthcare Management, Acute Care, Healthcare Information..., Utilization Management, Healthcare, Healthcare Industry, HIPAA, Nursing, Case Management, Hospitals, Health Insurance, Quality Improvement, Mental Health, Inpatient, Utilization Review, Behavioral Health, Medicare, Medicaid
Education
George Mason University 1987 — 1992
Northern Virginia Community College 1980 — 1983
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Frederick Regional Health System April 2013 - Present
FREDERICK MEMORIAL HEALTHCARE SYSTEMS May 2009 - April 2013
DST Health Solutions May 1999 - June 2008
MAMSI 1990 - 1997
Skills
Software Documentation, Quality Assurance, Healthcare Information..., Meaningful Use, EHR, Healthcare, Management, Training, Leadership, EMR, Accountable Care, Process Improvement, Project Management, Business Analysis, Managed Care, Microsoft Office, Visio, Analysis, HIPAA, Software Implementation, Technical Writing, Requirements Analysis, Requirements Gathering, Content Management, Medicare, Medicaid, Customer Service, Program Management, Team Building, Healthcare Management, SDLC, Healthcare Industry, Hands-on Training, Change Management, Insurance, Technical Documentation, Vendor Management, Employee Relations, NextGen, Insurance Claims, SharePoint, Team Leadership, Human Resources, Business Requirements, Informatics, RoboHelp, Dragon, Ekg EHR integration
Education
Frederick Community College 1988 — 1992
Associate of Arts (AA), Business Administration and Management, General
UnitedHealth Technologies 2004 - Present
MAMSI June 1998 - September 2004
Skills
SIP Trunking, Cisco Technologies, IP, Cisco Call Manager, Unified Communications, Video Conferencing
Education
Frederick Community College 1994 — 1996
General Studies
Group Benefit Consultants, Inc. October 2003 - January 2015
MAMSI July 1997 - June 2003
Meadowbrook Management June 1993 - July 1997
Skills
Health Savings Accounts, COBRA, Health Insurance, Disability Insurance, Employee Benefits, FSA, Insurance, Long-term Care, Term Life Insurance, Medicare, Self-funded, Brokers, Managed Care, Benefits Administration, Underwriting, Healthcare, HIPAA, Life Insurance, New Business Development
Education
University of North Carolina at Charlotte - Belk College of Business 1989 — 1993
Bachelor's degree, Business Administration, Management and Operations
Augusta Regional Free Clinic 2006 - Present
University of Virginia, School of Medicine 2000 - 2006
MAMSI 1993 - 1999
Skills
Healthcare, Healthcare Management, Organizational..., Program Development, Non-profits, Public Speaking, Community Outreach, Fundraising, Nonprofits, Strategic Planning, Grant Writing, Leadership Development, Staff Development, Volunteer Management, Board Development, Team Building
Education
Hood College
The ANSA McAL Group September 2013 - Present
AceroHealth Technologies, Inc. 2011 - 2013
WellPoint 2008 - 2010
Wellpoint 2006 - 2008
BenefitMall 2005 - 2006
Lumenos 2004 - 2005
United Healthcare 2002 - 2004
MAMSI 2000 - 2002
Skills
Business Analysis, Program Management, Business Process, Business Process..., Cross-functional Team..., Management, Leadership, Project Management
Education
Villanova University 2005 — 2005
Certificate, Project Management
Bowie State University 2003 — 2005
MIS, Information Technology
Towson University 1994 — 1998
BS, Economics
Towson University 1994 — 1998
BS - Minor, Business Administration
Database Solutions, Inc. 1992 - Present
Coastal Sunbelt Produce September 2014 - July 2015
Allegiant Air April 2014 - October 2014
Computech, Inc. October 2012 - September 2013
Apprio Inc. March 2009 - February 2011
FINRA January 2008 - August 2009
Apprio Inc. May 2003 - November 2004
Stone Street Capital 2001 - 2003
MAMSI November 1993 - June 1999
WebASPNet LLC 1999 - 1999
Skills
Team Building, Databases, Data Migration, Data Modeling, Metadata, Data Warehousing, Database Design, ETL, Microsoft SQL Server, Requirements Analysis, PL/SQL, XML, SQL, Disaster Recovery, T-SQL, Shell Scripting, DB2, FoxPro, Oracle, Sybase, Greenplum, Access, VBA, Database Administration, Unix Shell Scripting, Risk Management, Data Quality, SQL Tuning, Risk Mitigation, PostgreSQL, Pick, Database Queries, Team Management, XML Schema, Optimization, SQLLDR, Risk Assessment, Spreadsheets, Healthcare Information..., Direct Marketing, CRM, Big Data
Education
Towson University 1987 — 1990
BS Information Science, Information Technology & Business
St John's Literary Institution at Prospect Hall
Student Educational Benefit Trust May 2013 - Present
ACMSI & GMSW October 2011 - May 2012
American College Medical Services / GMSW November 2006 - October 2011
United Healthcare January 2004 - November 2006
MAMSI January 1995 - January 2004
Skills
Healthcare, Managed Care, Disease Management, Health Insurance, Health Savings Accounts, Healthcare Funding..., High Performance..., Accountable Care..., Shared Service Models, Integrated and Seamless..., Consumer Driven..., Integrated Marketing..., Innovation Management, Strategic Thinking, Account Management, Insurance, Accountable Care, Employee Benefits, Competitive Analysis, Strategic Planning, Strategy, Consulting, Management
Education
Old Dominion University - College of Business and Public Administration 1987 — 1992
International Business
MD Insurance Guide September 2000 - Present
MAMSI September 1994 - September 2000
Skills
Dental, Health, Dentistry, Insurance, Health Insurance, Employee Benefits, Disability Insurance, Customer Service, Long-term Care, Term Life Insurance, Sales, Health Savings Accounts, Life Insurance, Small Business, Workers Compensation, Commercial Insurance, Fixed Annuities, Umbrella Insurance, Management, Strategic Planning, Account Management, Team Building
Education
McDaniel College 1988 — 1992
Bachelor of Arts, Business, Sociology, Criminology
Boston Scientific October 2009 - Present
Integra Clinical Trials Solutions June 2007 - October 2009
Ingenix June 2003 - September 2005
MAMSI 1995 - 2005
UnitedHealthcare 2003 - 2004
coventry health care 2002 - 2003
Highmark Blue Cross December 1999 - April 2001
Education
University of Minnesota-Twin Cities 2005 — 2007
MS, Biostatistics
University of Nebraska at Omaha 1996 — 1999
BS, Math
Aetna September 2006 - Present
Taylor & Ochroch April 2004 - January 2005
MAMSI February 2000 - April 2004
Skills
Group Insurance, General Insurance, Health Care Reform, Sales, Medicare Part D, Flexible Spending..., Cold Calling, Customer Service, New Business Development, Sales Presentations
Education
West Chester University of Pennsylvania 1995 — 1997
Bachelor of Arts, Communications
Rutgers, The State University of New Jersey-Camden 1993 — 1995
United Healthcare Medicare Solutions October 2014 - Present
Allscripts June 2013 - October 2014
Allscripts July 2008 - May 2013
CIGNA Government Services March 2005 - July 2008
BCBSNC July 2004 - March 2005
MAMSI March 2000 - July 2004
MAMSI December 1996 - March 2000
MAMSI December 1995 - December 1996
Skills
regulatory, Regulatory Affairs, Healthcare Technology, EHR, HIPAA, Healthcare Information..., Process Improvement, Call Center, Healthcare, Team Building, SDLC, Business Process..., Cross-functional Team..., Strategic Planning, Documentation, Customer Relations, SaaS, Customer Service
Education
University of North Carolina at Chapel Hill 1988 — 1992
Bachelor of Science, Psychology
Bank of America July 2011 - Present
Bank of America 2007 - July 2011
Bank of America 2004 - 2007
Wachovia, A Wells Fargo Company 2003 - 2004
Wachovia, A Wells Fargo Company 2002 - 2003
First Union National Bank 1996 - 2002
MAMSI 1995 - 1996
Leibowitz Market Research-GroupNet 1994 - 1994
This End Up Furniture Company 1993 - 1994
Skills
Customer Experience, Business Analysis, Program Management, Six Sigma, Project Management, Marketing, Business Services, Banking, Vendor Management, Relationship Management, Financial Services, Product Management, Testing, Strategy, SDLC, Process Improvement, Management, E-commerce
Education
Marshall University 1988 — 1993
Advertising & Marketing
Insurance Advisors November 2007 - Present
MAMSI September 1999 - February 2006
Community HealthCare March 1996 - April 1999
Coventry Health Care July 1990 - February 1996
Skills
Health Insurance, Employee Benefits, Sales, Brokers, Underwriting, Life Insurance, Account Management
Education
The Ohio State University Fisher College of Business 1982 — 1988
Finance, Insurance
BCBSNC January 2002 - Present
Medical Affairs Partners, LLC May 2000 - Present
MAMSI June 1997 - April 2000
Head & Neck Surgical Associates of Charleston July 1976 - December 1994
Skills
Healthcare, Managed Care, Healthcare Management, Medicine, Medicaid, HIPAA
Education
West Virginia University College of Law 1994 — 1997
Juris Doctor (J.D.), Law
West Virginia University School of Medicine 1964 — 1968
Doctor of Medicine (M.D.), Medicine, 1/59
Georgia Tech 1960 — 1964
Bachelor of Science (B.S.), Applied Biology, Dean's List
Cotranpro Senior ProgrammerComputer Aid, Inc.2001 - July 2011
Penn Treaty Network America 2001 - July 2011
mamsi 1986 - 1997
MAMSI 1986 - 1997
MAMSI 1986 - 1997
MAMSI 1986 - 1997
Mid Atlantic Medical Services, Inc 1986 - 1997
Skills
Business Analysis, Requirements Analysis, Databases, SQL, Software Documentation, Database Design, Business Intelligence, Systems Analysis, Access, Microsoft SQL Server, SDLC, HTML, Unix, Data Warehousing, Requirements Gathering, Windows, Programming, EDI, Software Development, Integration, Visual Basic, Agile Methodologies, XML, User Acceptance Testing, Software Project..., Quality Assurance, Analysis
Education
University of North Carolina at Chapel Hill 1971 — 1973
BA, History
UNC Chapel Hill 1970 — 1973
Bachelor of Arts (B.A.), US History
Johns Hopkins HealthCare 2005 - Present
MAMSI 2002 - 2005
Memorial Hospital and Medical Center April 1982 - December 1998
Skills
Healthcare Information..., Provider Relations, Healthcare Management, Healthcare, Managed Care, Hospitals, Health Insurance, Medical Terminology, Meditech, HIPAA, Medicaid
Education
Mountain State University 2007 — 2009
Master's, Strategic Leadership
University of Baltimore 2003 — 2005
Bachelor of Science (BS), Health Systems Management
Frostburg State University
Graduate Certificate, Management Sciences and Quantitative Methods
Sinai Hospital of Baltimore
Diploma, Radiologic Technology
Optum May 2010 - Present
BAE Systems IT February 2009 - May 2010
United Healthcare July 2004 - February 2009
MAMSI September 1997 - July 2004
Staples 1994 - 1997
Skills
Requirements Analysis, Process Improvement, Program Management, Healthcare, Project Management, SDLC, Business Analysis, Data Analysis, Insurance, SharePoint, Analysis, Vendor Management
Education
University of Maryland University College 2009 — 2012
B.S., Management Studies
University of Maryland University College 2007 — 2009
Certificate, Information Systems Management
Frederick Community College 1989 — 1992
Associates, Business Administration
Walkersville High School 1985 — 1989
HS, Pre-Engineering
Accenture January 2012 - August 2012
IntePros Consulting December 2010 - December 2011
Main Sail LLC September 2009 - September 2010
NVT STAFFING 2007 - 2009
Main Sail LLC September 2005 - January 2007
Niutech, LLC June 2005 - August 2005
Otsuka August 2004 - February 2005
MAMSI January 2003 - May 2004
Standard Technology Inc. March 2000 - December 2002
MAMSI, Inc April 1991 - January 1997
Skills
Software Documentation, Quality Assurance, MS Project, Team Leadership, Analysis, Program Management, Process Improvement, Management, Security, Training, Requirements Analysis, Microsoft Office, Recruiting, Human Resources, PMO, Outsourcing, Disaster Recovery, SharePoint, SDLC, Risk Management, Business Analysis, Project Management, Business Process..., Visio, Team Management, PMP, Resource Management, Vendor Management
Education
George Mason University 2007 — 2009
B.A, Sociology; Child and Youth
Montgomery College 1996 — 1999
A.A.S, Computer Applications
CareFirst BlueCross BlueShield August 2009 - Present
Columbia Memorial Park August 2007 - January 2009
Arbitron November 2006 - July 2007
United Healthcare February 2004 - July 2006
MAMSI October 1992 - February 2004
Education
Montgomery College 1976 — 1978
Music, Theater, Business
Time Warner Cable February 2013 - Present
Time Warner Cable March 2010 - February 2013
Subsystem Technologies, Inc. March 2004 - November 2009
Emergency Medicine Associates, P.A., P.C. September 2001 - March 2004
Freddie Mac September 1998 - September 2001
Computer Learning Center March 1998 - September 1998
Technical Aid Corporation (TAC) Staffing Services September 1996 - March 1998
MAMSI February 1995 - September 1996
Skills
Organizational..., Recruitment/Retention, Employee Relations, Onboarding, Policy, Program Management, Project Planning, Analysis, Management, Customer Retention, Workforce Planning, Executive Coaching, Talent Acquisition, Organizational Design, Succession Planning, HRIS, HR Consulting, HR Policies, Recruiting, Strategy, Talent Management, PeopleSoft, Human Resources, Interviews, Employee Training, Personnel Management, Training, Deferred Compensation, Employee Benefits, College Recruiting, New Hire Orientations, Temporary Placement, Leadership, Hiring, Payroll, Job Descriptions, Conflict Resolution, Career Development, Applicant Tracking..., Coaching, Resume Writing, Cable Television
Education
The George Washington University 1999 — 2001
Master of Arts (MA), Organizational Development, 3.8
Marymount University 1994 — 1998
Bachelor of Arts (BA), Organizational Psychology, 3.6
Synergy HomeCare of Anne Arundel County November 2009 - Present
MAMSI January 1998 - June 2003
Skills
Strategic Planning, Team Building, Program Management, Public Speaking, Insurance, Budgets, Leadership, New Business Development, Process Improvement, Marketing
Education
University of Delaware 1991 — 1995
Bachelor of Science, Textiles& Clothing
Arundel High School 1988 — 1991
New York Presbyterian Hospital May 2014 - Present
Washington Adventist Hospital September 2009 - April 2014
MAMSI 2004 - 2006
Skills
Clinical Research, Health Insurance, Revenue Cycle, Healthcare Information..., Informatics, Health Policy, Medical Social Work, Utilization Review, Medicaid, Nursing, Social Services, Public Speaking, Healthcare, Medicare, Hospitals, Managed Care, Community Outreach, EMR, Nonprofits, Program Development, Healthcare Consulting, Strategic Planning
Education
University of Maryland Baltimore 1989 — 1992
MSW, Social Work, Clinical Administration, Child and Family
UnitedHealth Group December 2006 - Present
UnitedHealth Group 2006 - Present
UnitedHealth Group 2006 - 2010
Kentmere Healthcare Consulting 2003 - 2006
MAMSI 1990 - 2003
MAMSI 1985 - 2003
Skills
Healthcare, Managed Care, Medicare, Medicaid, Healthcare Management, Healthcare Information..., Provider Relations, HIPAA, Healthcare Consulting, HMO, Disease Management, Lab Benefit Management, Health Policy, Healthcare Industry, Credentialing, Data Analysis, Access, Revenue Cycle, Hospitals, Utilization Management, Quality Improvement, Physicians, Health Insurance, Process Improvement, Strategic Planning, Insurance, Management, Project Management
Education
Kent State University
BS, Biology/Chemistry
Washington Hospital Center School of Medical Technology
MT(ASCP)
Worthington High School
Digital Insurance January 2014 - Present
Tribridge Partners LLCJanuary January 2013 - January 2014
Allied Resource Management, LLC September 2006 - January 2013
UnitedHealthcare October 1998 - September 2006
MAMSI October 1998 - September 2006
Education
University of Maryland University College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.82
Frederick Community College
Associate of Arts (A.A.), Business Administration, 3.8
PayFlex® July 2014 - Present
125Company, Inc. August 2012 - July 2014
PayFlex Systems USA, Inc. September 2000 - August 2012
PayFlex Systems USA, Inc. January 2010 - January 2011
PayFlex Systems USA, Inc. January 2007 - March 2010
FlexAmerica, Inc. September 2000 - January 2007
MAMSI January 1991 - January 1994
Macris, Hendricks and Glascock January 1988 - October 1990
Skills
Product Development, Software Project..., Program Management, Software Implementation, Health Savings Accounts, Integration, Flexible Spending..., Training, Project Management, Organizational..., Vendor Management, CRM, Healthcare Information..., Account Management, Healthcare Reimbursement, Payment Card Processing, Strategy, Start-ups, Strategic Planning, Executive Management, Management, Benefits Administration, Compliance, COBRA, Business Process, Process Improvement, Budgets, Mergers & Acquisitions, Healthcare Reform, Business Process..., Employee Benefits, Leadership, Analysis, Health Insurance
Education
University of Maryland College Park
Business
Summit County Job & Family Services December 2002 - Present
MAMSI September 2001 - July 2002
Akron General Medical Center July 1997 - September 2001
Education
The Ohio State University 1992 — 1996
Bachelor of Science (B.S.), Human Development and Family Studies, General
Kent State University 1991 — 1992
CMedIT May 2010 - Present
PhyMD Computers June 2001 - September 2010
Misys May 1998 - June 2001
MAMSI March 1994 - May 1998
Education
Goucher College 1990 — 1994
BA, Political Science and Sociology
Dr. Beverly Thurmond January 2013 - Present
Raleigh Oral Surgery October 2008 - February 2013
MAMSI December 1999 - April 2004
IBM August 1996 - July 1999
Skills
Front Office, Dental Insurance, Office Administration, Customer Service..., Creative Problem Solving, Invoicing, Outlook, Healthcare, Multi Tasking, Close Attention to..., Telephone Skills
Education
Sullivan County Community College
Guardian Life Insurance 2002 - Present
MAMSI 1996 - 2002
Skills
Disability Insurance, Insurance, Underwriting, Health Insurance, Employee Benefits, Life Insurance, Health Savings Accounts, Retirement Planning, Brokers, Term Life Insurance
Education
Loyola University Maryland 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
UnitedHealthcare December 2006 - Present
UnitedHealthcare January 2006 - December 2006
MAMSI September 2004 - January 2006
UPS June 2001 - September 2004
Skills
Insurance, Customer Service, Health Insurance, Customer Relations, Microsoft Office, Employee Benefits, Account Management, Medicare, Brokers, Healthcare, Disability Insurance, Long-term Care, Health Policy, COBRA, HIPAA, Managed Care
Education
Anne Arundel Community College 1997 — 2001
AA, Information Systems Management
Burke & Herbert Bank February 2015 - Present
Citi 2013 - February 2015
DYNIS October 2008 - March 2010
KD Communications 1995 - 2010
Verizon Business August 1998 - July 2008
MAMSI 1996 - 1997
Skills
Telecommunications, Program Management, Wireless, Management, Sales, Project Management, Training, Analysis, Event Designing, Event Marketing Strategy, Marketing Event Planning, Six Sigma, Lean Management, Resource Management, Superior organizational..., Thrive in..., RFP, Cross-functional Team..., Proposal Writing, Team Leadership, Strategy, Vendor Management, CRM, Integration, Time Management, Leadership, Process Improvement
Education
University of Maryland University College 2011 — 2016
Emergergency Management
Boston University 2001 — 2002
Master's Certificate, Project Management
Interline Brands September 2013 - Present
United Healthcare January 2010 - March 2013
MAMSI 1995 - 2009
Skills
Health Insurance, Medicare, Healthcare, Insurance, Customer Retention, Customer Service, Medicaid, Employee Benefits, Claim, Managed Care, HIPAA, Informatics, Healthcare Management, SQL, Call Centers, Data Analysis, Software Documentation, Pick Universe / Unidata, SDLC, Systems Analysis, Healthcare Information..., Vendor Management, Business Analysis, Integration, Requirements Analysis, Database Design, Data Warehousing, Data Modeling, IT Management, Business Intelligence, Enterprise Architecture, Unix, Process Improvement, Databases, Microsoft SQL Server, PMP, Troubleshooting, Quality Assurance, Program Management, Software Development
Education
AGH University of Science and Technology in Cracow
Master of Science (MS), Applied Mathematics
Gateway Health January 2015 - Present
Anthem March 2014 - January 2015
Amerigroup, a wholly owned subsidiary of Wellpoint, Inc. September 2010 - March 2014
UnitedHealthcare October 1994 - September 2011
MAMSI 1994 - 2001
Skills
Dual Integration, Long Term Care Services, HMO, Medicaid, Managed Care, Medicare, Healthcare, Disease Management, Health Policy, Health Insurance, Healthcare Management, Network Development, Revenue Cycle, Provider Relations, Contract Negotiation, Medical Staff..., Credentialing, Utilization Management, Healthcare Industry, HIPAA, PPO
Education
Huntingdon College
Salisbury State University
Highmark Blue Cross Blue Shield Delaware January 2012 - Present
David Buckler State Farm Agency May 2009 - January 2012
Coventry Health Care April 2000 - April 2009
United Healthcare 1997 - 2000
Chesapeake Healthcare 1995 - 1997
MAMSI 1993 - 1995
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Sales, Brokers, Commercial Insurance, Benefits Administration, Managed Care
Education
University of Maryland Baltimore County 1989 — 1991
BA, Economics
MCT Federal Credit Union September 2008 - Present
Sandy Spring Bank August 1997 - December 2007
MAMSI February 1992 - August 1996
Education
University of Maryland College Park 2002 — 2005
Banking, Maryland Banking School
Maryland Banking School 2001 — 2003
Banking, Banking
Frostburg State University 1987 — 1991
Bachelor of Science, Finance
Agency for Healthcare Research and Quality 2007 - Present
UnitedHealth Group 2005 - 2006
MAMSI 1999 - 2005
NYLCare 1995 - 1999
The Lewin Group 1993 - 1995
White House Office of Management and Budget 1991 - 1993
White House Office of Management and Budget 1989 - 1991
U.S. House of Representatives - Subcommittee on Health, Ways & Means Committee 1985 - 1989
Hogan & Hartson 1982 - 1985
Duke University Medical Center 1982 - 1983
Skills
Healthcare Analytics, Healthcare Information..., Healthcare Management, Managed Care, Health Insurance, Population Health, Utilization Management, Disease Management, Quality Improvement, Healthcare Reimbursement, Data Warehousing, Business Intelligence, OLAP, Health Care Reform, Health Policy, Medicare, Thought Leadership, Executive Management, Internal Medicine, Oracle, Statistical Reporting, Outstanding..., Statistical Computing, Microsoft SQL Server, Statistical Data..., Public Health, Statistical Modeling
Education
Duke University 1979 — 1982
Internal Medicine Residency Program, PGY1 - PGY3
Harvard Law School 1976 — 1979
Doctor of Law (JD), Magna Cum Laude
Harvard Medical School 1973 — 1978
Doctor of Medicine (MD)
University of Cambridge 1972 — 1973
History
Harvard University 1969 — 1972
Bachelor of Arts (BA), Biochemistry, Summa Cum Laude
eClinical Solutions August 2014 - Present
eClinical Solutions June 2009 - August 2014
PHT Corporation April 2006 - June 2008
Covance September 2001 - April 2006
MAMSI September 1994 - August 2001
Skills
Oncology, Management, Marketing, Business Development, Pharmaceutical Industry, Clinical Trials, Clinical Development, CRO, Customer Service, Data Management, Program Management, Biotechnology, Medical Devices, EDC, CTMS, Clinical Data Management
Education
University of Baltimore 1991 — 1993
Business Administration
Montgomery College 1989 — 1991
Business Administration
Evergreen Health Co-op May 2015 - Present
Federal Insurance Office December 2012 - May 2015
LMI May 2012 - December 2012
CareFirst BlueCross BlueShield September 2011 - May 2012
Maryland Insurance Administration December 2007 - September 2011
UnitedHealthcare 2004 - 2007
MAMSI 1996 - 2004
Health Care Access and Cost Commission 1993 - 1996
Maryland Department of Legislative Services 1985 - 1993
Skills
Health Policy, Insurance, Health Insurance, Strategic Planning, Healthcare, Policy Analysis, Risk Management, Program Management, Medicaid, Nonprofits, Medicare, Analysis, Employee Benefits, Government, Policy, Public Speaking, Legislative Relations, Strategic Communications, Public Policy, Managed Care, Leadership, Legislation, Process Improvement, Claim, Governance, Health Care Reform, Politics, HIPAA
Education
UCLA 1976 — 1988
Ph.D., Sociology
University of California, Berkeley 1972 — 1976
B.S., Sociology
Holly Hill Hospital October 2010 - December 2010
Kolmac Clinic August 2009 - December 2009
Mercy Medical Center September 2008 - December 2009
Healthways April 2007 - June 2008
Healthways January 2006 - April 2007
MAMSI March 2003 - January 2006
Doctors Community Hospital October 2000 - February 2003
Doctors Community Hospital July 1997 - October 2000
Skills
Case Managment, Managed Care, Nursing, Inpatient, Hospitals, Healthcare, Case Management, Treatment, Clinical Research, Mental Health, Medicare, Healthcare Management, Crisis Intervention, Medicine
Education
Marymount University 1996 — 1997
Bachelor of Science, Accelerated Program, Nursing
Marymount University 1995 — 1996
Associate of Applied Science, Nursing
University of Delaware 1989 — 1993
Bachelor of Arts, Psychology
The Institute for Johns Hopkins Nursing
FNE-A Certification, Registered Nurse Forensic Nurse Examiner Certification
Queen Anne School
Frederick County Public Schools October 2010 - Present
MAMSI February 1996 - June 1998
The Urban Land Institute May 1995 - February 1996
Price Waterhouse, LLP June 1990 - December 1994
Education
University of Maryland College Park 1984 — 1988
B.S., Personnel and Labor Relations
Allstate Benefits May 2013 - Present
The Jordan Group Insurance LLC November 2011 - April 2013
Aetna Health Plans February 2007 - October 2011
United Healthcare February 2006 - February 2007
Fidelity Health Plan November 2005 - February 2006
MAMSI April 1999 - November 2005
NYCare Health Plans of the Mid Atlantic August 1996 - April 1999
New York Life/HealthPlus April 1993 - July 1996
Skills
Health Insurance, Dental, Employee Benefits, Managed Care, Limited Benefit Plans, Voluntary Employee..., Life Insurance, Dentistry, Insurance, Disability Insurance, COBRA, Fixed Annuities, Account Management, Health Savings Accounts, Critical Illness, Sales, Underwriting, Long-term Care, Term Life Insurance, Brokers, Workers Compensation, Group Medical, 401k, Medicare, Health Care Reform, Group Insurance, Benefits Administration, Flexible Spending..., Accident
Education
Towson State College 1980 — 1982
BS, Marketing/Management
US Naval Academy 1977 — 1978
CareFirst BlueCross BlueShield May 2013 - Present
CareFirst BlueCross BlueShield August 2009 - May 2013
MAMSI February 2002 - June 2004
MAMSI Inc October 1992 - February 2002
Skills
Microsoft Office, Managed Care, Healthcare, Insurance, Compliance, Documentation, Auditing, Health Insurance, Customer Service, HIPAA, Word, Process Improvement, PowerPoint, Excel, Analysis, Customer Relations, Physicians
Education
Montgomery College
Associate of Arts (A.A.), Theatre/Music
UnitedHealth Group June 2015 - Present
UnitedHealth Group March 2012 - June 2015
UnitedHealth Group January 2011 - June 2012
UnitedHealth Group January 2009 - December 2010
MAMSI April 1995 - 2002
Skills
Disease Management, HIPAA, Healthcare, Medicaid, Project Coordination, Analysis, Healthcare Management, Medicare, Process Improvement, Project Management, Health Insurance, Management, Hospitals, SharePoint, Software Documentation, Managed Care, Outlook
Education
Anne Arundel Community College
CareFirst BlueCross BlueShield January 2000 - Present
Core, Inc. October 1997 - January 2000
MAMSI December 1995 - October 1997
Skills
Microsoft Office, Management Consulting, Microsoft Word, Customer Service, Outlook, English, Strategic Planning, Public Speaking, Retail
Education
Howard University 1984 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management, General
Warwick High School 1982 — 1984
3.98
US Department of Health and Human Services August 2008 - Present
MAMSI January 2001 - January 2002
Skills
Federal Government, Government, Policy, Program Evaluation, Data Analysis, Human Resources
Education
Scottsdale Community College 1991 — 1992
Education
Saguaro High School
Kaiser Permanente February 1997 - Present
MAMSI April 1992 - March 1997
Skills
EHR, Epic Systems, Healthcare Information..., HIPAA, Ambulatory, Software Documentation, Instructional Design, Tapestry, Healthcare Consulting, EMR, Training, Strategic Planning, Visio, Healthcare, Documentations, Hospitals, Hands-on Training, Inpatient
Education
Morgan State University 1986 — 1991
BS, Business Administration and Management, General
WorkforceTactix, Inc. March 2007 - Present
MAMSI May 2000 - February 2007
United Healthcare 2001 - 2007
Marshall's Nationwide Insurance August 1992 - May 2000
Skills
Employee Benefits, Health Insurance, Disability Insurance, Customer Service, Insurance
Education
Salisbury State University
Association Resources, Inc. (American Epilepsy Society) May 2013 - Present
Association Resources Inc. (American Epilepsy Society) May 2011 - Present
Wesleyan University 2006 - 2008
The Nature Conservancy 2001 - 2003
Aetna 1977 - 1997
MAMSI 1991 - 1994
Skills
Customer Service, Event Planning, Nonprofits, Editing, Research, Microsoft Excel
Education
The King's College 1968 — 1969
Liberal Arts
Ona WIlcox School of Nursing 1967 — 1968
ASM Research October 2006 - Present
MAMSI December 2001 - October 2006
Dimension Data July 1998 - November 2001
Skills
.NET, Microsoft SQL Server, Visual Studio, C#, ASP.NET AJAX, jQuery, .NET Remoting, Web Services, Windows Services, Communication Services, HTML, XML, XSL, XPath, ASP.NET, VB.NET, JavaScript, Entity Framework
Education
Northern Virginia Community College
Associates of Applied Science, Computer Programming
MHC Consulting, LLC 2012 - Present
New West Health Services 2007 - 2012
MHC Consulting, LLC 2000 - 2007
MAMSI 1990 - 1999
Skills
Insurance, Financial Analysis, Risk Management, Financial Reporting, Strategic Planning, Accounting, Strategic Financial..., Budgets, Mergers, Business Strategy, Process Improvement, Managerial Finance, Financial Modeling, Change Management, Forecasting, Internal Controls, Business Planning, Corporate Finance, Auditing, Business Analysis, Finance, Sarbanes-Oxley Act, Due Diligence, Investments, Microsoft Excel, Negotiation, Team Building, Analysis, Financial Accounting, Banking, Underwriting, Employee Benefits, Management Consulting, Management, Business Process..., Reinsurance, Health Insurance, Property & Casualty..., Financial Risk, Project Management, Microsoft Office, Customer Service, New Business Development, Contract Negotiation, Cash Management, Executive Management, Financial Audits, Start-ups, Restructuring, General Insurance
Education
Franklin University 1973 — 1976
Bachelor of Business Administration (BBA), Accounting and Finance
Allied Resource Management, LLC November 2010 - Present
MAMSI July 1994 - February 2005
Skills
Health Insurance, Disability Insurance, Insurance, Employee Benefits, Life Insurance, Term Life Insurance
Education
Shepherd University 1989 — 1993
Bachelor of Science (BS), Economics
INOVA HEALTH SYSTEM 2012 - Present
Inova Health System August 2009 - July 2012
Inova VNA Home Health May 1992 - November 2009
Health Cost Consultants/Active Health May 2004 - February 2006
Carefirst Blue Cross Blue Shield July 2002 - May 2003
MAMSI August 1996 - December 2000
Intracorp May 1998 - June 2000
Inova Fairfax Hospital January 1988 - May 1992
Southside Hospital March 1987 - September 1987
Skills
Close Attention to..., Multi Tasking, Customer Service, comunication skills, Team Leadership, EMR Training, Case Managment, Home Care, Organized Multi-tasker, Case Management, Epic Systems, EMR, Healthcare, Nursing, Medicare, Managed Care, Inpatient, Hospitals
Education
George Mason University 1990 — 1991
Bachelors of Science, Nursing
Youngstown State University 1982 — 1985
Asociates degree in Applied Science, Registered Nursing/Registered Nurse
UnitedHealthcare October 2008 - Present
Coventry Health Care, an Aetna Company June 2004 - October 2008
MAMSI December 2001 - June 2004
Skills
Managed Care, Health Insurance, Customer Service, Account Management, Healthcare, Sales, Insurance, Strategic Planning, Team Building, Leadership, Marketing, Management, Training, Selling, Disability Insurance
Education
Radford University 1987 — 1990
Bachelor of Science (BS), Criminology
Saint Leo University 1985 — 1986
Bachelor of Science (BS), Criminology