MVP Health Care
Industry: Company
DescriptionFounded: 1982 Chief actuary: Kathleen Fish Subsidiaries: MVP Health Plan, Inc., Hudson Health Plan, Inc., Mvphp Holding Company, Inc. VPs: Patricia Deferio, Judith Feld (MPH, MMM, Behavioral Health),
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MVP Health Care Employees
Davis Vision August 2014 - Present
MVP Health Care January 2005 - May 2014
Kaiser Permanente January 2001 - April 2004
Kaiser Permanente January 1997 - January 2001
Skills
Health plan operations, Customer Care Centers, Leadership, Project Management, Voice of the Customer..., Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Research, Teaching, Outlook, English, Process Improvement, Windows, Healthcare Management, Health Plan Operations
Education
St. Lawrence University
Bachelor of Arts (B.A.), English
State University of New York at Albany
Master of Education (M.Ed.), Secondary Education and Teaching
MVP Health Care August 2014 - August 2015
Auto Integrity August 2013 - August 2014
Belltower Books 2010 - 2012
Schenectady County Community College January 2008 - May 2010
Skills
Music, Time Management, Research, Singing, Facebook, Social Networking, Data Entry, Macess, Facets, Community Outreach, Nonprofits
Education
SUNY Albany 2013 — 2013
Visiting Student, History
SUNY Potsdam 2010 — 2013
Bachelor of Arts (B.A.), History
Schenectady County Community College 2007 — 2010
Associate of Arts and Sciences (A.A.S.) and Certificate, Performing Arts: Music and Music Certificate
Hippos Home Entertainment Center June 2015 - Present
MVP Health Care 2012 - 2014
Value Options July 2012 - September 2012
GTECH Instant Gaming April 2012 - May 2012
The Preferred Group May 2011 - January 2012
The Preferred Group May 2011 - January 2012
Value Options 2012 - 2012
Warner Cable June 2010 - August 2010
First Health Services September 2009 - December 2009
ACS April 2009 - May 2009
Skills
Multiple computer..., Data Entry, Multi line telephones, Appointment Scheduling, Claims Handling, Microsoft Word, Microsoft Excel, Microsoft Office, 50+ WPM, HIPAA, Access, Call Centers, Health Insurance, Customer Service, Documentation, Employee Benefits, Fax, Insurance, Office Management, Claim
Education
Schenectady County Community College 2011 — 2012
General Business Certificate, Business
First Niagara Bank June 2014 - Present
Macy's March 2014 - July 2014
MVP Health Care April 2012 - March 2014
Grants Office, LLC May 2011 - August 2011
Cobblestone School September 2010 - December 2010
Skills
Newsletters, Editing, Public Relations, Healthcare, Customer Service, Communication, PowerPoint, Time Management, Social Media Marketing, Sales, Public Speaking, Social Networking, Microsoft Office, Event Planning
Education
Saint John Fisher College 2009 — 2011
BA, Communications/ Journalism, English Writing, 3.7
Aquinas Institute of Rochester 2003 — 2007
Regents Diploma
Federal Reserve Bank of Kansas City April 2014 - Present
University of Rochester Medical Center January 2010 - March 2014
MVP Health Care October 2009 - January 2010
CIBER January 2007 - April 2009
CIBER April 2000 - January 2007
University of Rochester Medical Center August 1997 - April 2000
University of Rochester Medical Center June 1996 - August 1997
University of Rochester October 1992 - June 1996
Skills
Team Leadership, IT Strategy, SDLC, Requirements Analysis, Project Management, Software Documentation, Access, Management, Project Planning, Quality Assurance, Leadership, Strategy, Process Improvement, Analysis, Team Building, Networking, PMO, Analytics, Budgets, Microsoft SQL Server, Recruiting, Human Resources, Operational Excellence, Exceptional People...
Education
Rochester Institute of Technology
MBA, Info Systems and Network Technology
State University of New York College at Geneseo
B.S., Accounting
Certilytics June 2014 - Present
MVP Health Care May 2011 - June 2014
MVP Health Care October 2007 - May 2011
Skills
Health Insurance, Data Analysis, ALM, Access, Reinsurance, Analysis
Education
Union Graduate College 2013 — 2015
Master of Business Administration (MBA), Healthcare Management
Plymouth State University 2003 — 2007
Bachelor of Science (B.S.), Mathematics
Riot Games December 2012 - Present
KELAER Collections August 2011 - March 2014
Bumble Labs August 2008 - March 2014
wendel June 2012 - December 2012
Charlie Lapson Group February 2012 - June 2012
MVP Health Care May 2011 - August 2011
CB Richard Ellis August 2010 - April 2011
Department of Civil Engineering - Rensselaer Polytechnic Institute January 2009 - May 2010
Rensselaer Polytechnic Institute January 2007 - May 2010
Rensselaer Polytechnic Institute May 2009 - October 2009
Skills
Adobe Master Collection, Solidworks, GIS software, Adobe Creative Suite, Dreamweaver, Software, Advertising, Microsoft Office, Graphic Design, Leadership, InDesign, GIS, Layout, Illustrator, Logo Design, User Interface Design, Photoshop, Maya, CAD, Illustration, Film, Flash Animation, Web Design, SketchUp, AutoCAD, Adobe Acrobat, 3D Studio Max, Graphics, Marketing, Typography, Mac, After Effects, WordPress, CSS, 3D, OS X, Flash, Video, Concept Design, Cinema 4D, Premiere, User Experience
Education
Rensselaer Polytechnic Institute 2006 — 2011
Bachelor of Science, Electronic Media Arts and Communications
Rensselaer Polytechnic Institute 2006 — 2010
Bachelor of Science, Civil Engineering
The Johns Hopkins University 2005 — 2005
Engineering
El Camino Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
New York State Department of State Division of Corporations November 2013 - Present
MVP Health Care October 2012 - September 2013
MAXIMUS February 2011 - February 2012
United Healthcare October 2008 - December 2010
Skills
Medicaid, Software Documentation, Health Insurance, Process Improvement, Healthcare, Data Entry, HIPAA, Claim, Managed Care, Data Analysis, Medical Billing, CPT
Education
Southern New Hampshire University 2013 — 2017
Bachelor of Science (B.S.), Criminal Justice/Safety Studies
Satellite Academy HS 2002 — 2005
High School Diploma
Adecco January 2011 - Present
Johnson & Johnson June 2010 - December 2010
MVP Health Care March 2009 - June 2010
Pfizer August 2007 - December 2008
QoS Networking, Inc. July 2003 - August 2007
Rensselaer Polytechnic Institute January 2002 - May 2003
Sun Microsystems June 2000 - January 2002
Journal of the American Society of Nephrology November 1998 - June 2000
Skills
Proposal Writing, Technical Writing, Project Management, Microsoft Office, Documentation, Editing, RFP, Writing, Process Improvement, Content Management, Customer Service, Technical Documentation, Compliance, Software Documentation, Strategy, Analysis, Team Leadership, Training, Management, Marketing, Technical Communication, Salesforce.com, Staffing Services, Graphic Design, Business Analysis, Temporary Staffing, Copywriting, Leadership
Education
Rensselaer Polytechnic Institute 2002 — 2003
M.S.
University of Florida 1998 — 2000
B.A.
MVP Health Care July 2015 - Present
GSS Infotech October 2014 - June 2015
GSS Infotech July 1999 - June 2015
Inacom Information Systems - Salisbury MD July 1996 - July 1999
DecisionOne 1996 - 1999
Alpin Haus 1985 - 1992
Skills
Customer Relations, Budgeting, Business Analysis, Process Improvement, Change Management, Troubleshooting, Windows, Business Management, Administration, Hiring, Program Management, Cloud Computing, Storage, Software Documentation, Budgets, Management, System Administration, Customer Service, Disaster Recovery, Data Center, Integration, Leadership, Managed Services, VMware, SDLC, Project Management, Training, Call Centers, Strategy, Project Planning, Service Delivery, Business Development, Vendor Management, ITIL, IT Strategy, Customer Satisfaction, Recruiting, IT Service Management
Education
Spencers Business & Technical Institute 1995 — 1996
NYS Certificate, Data Communications
Fulton Montgomery Community College 1983 — 1985
Associates, Electronics
State University of New York - System 1983 — 1985
AAS, Electronics & Mircocomputers
Bishop Scully 1979 — 1983
MVP Health Care 2010 - Present
MVP Health Care 2008 - 2010
MVP Health Care 2004 - 2008
Sunmark Federal Credit Union 2002 - 2004
Capital Communications Federal Credit Union 2002 - 2002
Skills
Computer Hardware, Problem Analysis, Technical Writing, Windows Server, Servers, Active Directory, VMware, Disaster Recovery, Microsoft Exchange, XP, HP, SAN, Troubleshooting, System Administration, Databases
Education
Siena College 1997 — 1999
Certificate, Computer Science, Computer Science Department
State University of New York College of Environmental Sciences and Forestry 1986 — 1989
B.S., Environmental and Forest Biology
UnitedHealth Group May 2015 - Present
Cognizant Technology Solutions September 2014 - February 2015
CNSI July 2012 - August 2014
Blue Cross Blue Shield of Massachusetts February 2012 - June 2012
CSC May 2011 - December 2011
MVP Health Care April 2010 - March 2011
Farmers Insurance October 2008 - September 2009
Gaja Youth Club April 2005 - July 2006
Skills
SDLC, Quality Center, Requirements Analysis, User Acceptance Testing, PL/SQL, Data Warehousing, JIRA, Toad 9.0, Oracle SQL Developer, Agile Methodologies, Environmental Science, Oracle, Visio, FACETS, eCAMP, HEALTHACRE, Gender Equality, water fall methodologies, Integrated Water..., QC-ALM, MMIS, Scrum Sprint, Test Planning, Test Scenarios, Test Scripts, RQM
Education
Salem International University 2007 — 2008
MBA, International Business
Trubhuvan Universtiy 2001 — 2003
M.Sc Environmental Science, Water Resources
Rome Snowboard Design Syndicate January 2014 - Present
MVP Health Care October 2012 - December 2013
Northeast Family Institute June 2012 - November 2012
The Essex, Vermont's Culinary Resort & Spa July 2011 - June 2012
Stowe Mountain Resort July 2011 - November 2011
New Breed Marketing October 2010 - July 2011
Skills
Marketing Communications, Mentoring, Hospitality, Client Services, Client Communications, Organizational..., Group Presentations, Market Research, Situational Leadership, Professional Networking, Business Networking, Leadership, Social Media Marketing, Time Management, Event Planning, Social Networking, Sales, Communication, Customer Service
Education
Saint Michael's College 2007 — 2011
Bachelor of Psychology, Marketing
Guilderland High School 2003 — 2007
Value Options October 2013 - Present
CSC August 2011 - January 2013
Schenectady City Mission Men's Shelter January 2011 - July 2011
Blue Shield of NENY January 2008 - January 2010
Ryan Mechanical January 2006 - January 2008
MVP Health Care April 2003 - July 2006
MVP Health Plan January 2003 - January 2006
Empire Blue Cross/Blue Shield January 2001 - January 2003
Pitney Bowes January 2000 - January 2001
Getty January 1999 - January 2000
Skills
HIPAA, Employee Benefits, Call Centers, Human Resources, Management, Customer Service, Employee Training, Administrative..., Insurance, Accounts Receivable, Process Scheduler, Accounts Payable, Claim, Sales Operations, Medicaid, Access, PeopleSoft, Process Improvement, Data Entry, Training, Outlook, Leadership
Education
The Sage Colleges-Sage College of Albany 2014 — 2015
Bachelor's degree, Counseling Psychology, 3.95 GPA
University at Albany 2011 — 2014
Bachelor's degree, Psychology, 3.6
Schenectady County Community College 2008 — 2011
Associate of Science (A.S.), Human Services, General, 3.76
Excellus BCBS June 2011 - Present
MVP Health Care April 1992 - June 2011
TOBIN & ASSOCIATES, INC January 1987 - March 1992
Computer Task Group January 1984 - January 1987
Travelers January 1983 - January 1984
Skills
Testing, HIPAA, Enterprise Architecture, EDI, Insurance, Business Analysis, Integration, Healthcare Information..., Business Process..., Analytics, Requirements Analysis, Process Improvement, Systems Analysis, Data Modeling, Data Warehousing, Software Development, SDLC, ETL, Management, CRM, Business Process..., Data Warehouse..., Requirements Gathering, IT Strategy, PMP, Databases, Business Process, IT Management
Education
SUNY Potsdam 1980 — 1982
Bachelor of Science, Computer Science
Rochester Institute of Technology
Master Course Work in Software Development and Project Management
YWCA of Rochester & Monroe County 2012 - Present
MVP Health Care 2008 - 2012
Constellation Brands 2007 - 2008
Highland Hospital 2004 - 2007
Unity Health System 2002 - 2004
American Red Cross 1999 - 2002
Skills
Healthcare, Public Relations, Marketing Communications, Social Media Marketing, Media Relations, Strategic Communications, Brand Communication, Crisis Management, Reputation Management, Corporate Communications, Internal Communications, Internal Branding, Non-profit Marketing, Public Speaking, Corporate Events, Project Execution, Web Content, Newsletters, Copywriting, News Writing, Fundraising, Community Outreach, Integrated Marketing, Marketing, Digital Media, Nonprofits
Education
St. John Fisher College 1988 — 1992
Bachelors, Communications/Journalism
MVP Health Care August 2004 - Present
Capital Care Medical Group January 2002 - July 2004
Community Care Physicians, P.C. January 1998 - January 2002
Skills
Provider Relations, Medicare, Health Insurance, Managed Care, Medicaid, HIPAA, Network Development, HMO, Insurance, PPO, NCQA, Claim, Healthcare, Health Policy, Employee Benefits, Utilization Review, Workers Compensation, Healthcare Management, Process Improvement, Access
Education
State University of New York Empire State College 2008 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Schenectady County Community College 2004 — 2007
Associate's degree, Business Administration and Management, General
MVP Health Care 2002 - 2014
Davenport Machine 2000 - 2002
Agrilink Foods, Inc. 1998 - 2000
Lightnin Mixing Equipment Company 1990 - 1998
Skills
Account Reconciliation, Financial Analysis, Forecasting, Variance Analysis, Analysis, Cost Accounting, Finance, Budgets, Access, Insurance, Health Insurance, Process Improvement, Customer Service, Management, Internal Audit, Employee Benefits, HIPAA
Education
Gates Chili
Gates Chili
Rochester Institute of Technology
Bachelor's Degree, Accounting and Finance
WellPoint July 2011 - Present
MVP Health Care January 2009 - July 2011
Anthem Blue Cross Blue Sheild / Wellpoint 1996 - 2008
Zurich Insurance North America January 1994 - January 1996
Zurich Insurance January 1989 - January 1994
Skills
Healthcare, Benefits, Closing Skills, Negotiation, Employee Benefits, Selling, Customer Service, Selling Skills, New Business Development, PPO, Healthcare Industry, Leadership, Medicaid, Management, Self-funded, Group Insurance, Disease Management, Program Management, Medicare Advantage, Sales, Health Insurance, Insurance, Managed Care, Disability Insurance
Education
Southern New Hampshire University
Master of Science (M.S.), Business
University of New Hampshire
Bachelor of Arts (B.A.), Communications
HealthcareSource September 2015 - Present
HealthcareSource September 2013 - September 2015
MVP Health Care September 2012 - September 2013
Element K July 2005 - September 2012
Element K January 2002 - July 2005
Element K October 2000 - January 2002
Skills
XML, CSS, SQL, HTML, JavaScript, SCORM, AICC, SumTotal, Saba, Plateau, E-learning, Web-based Training, Learning Management, Online Training, Lectora, Captivate, E-Learning, Learning Management..., Instructional Design, ActionScript, Blended Learning, Needs Analysis, Distance Learning, Technical Writing, Software Documentation, User Interface, Moodle, Information Architecture, Section 508, Training, Mobile Learning, Multimedia, ADDIE, Content Management, Instructor-led Training, SnagIt, Flash, Dreamweaver, Hands-on Training, Adobe Fireworks, Web 2.0, Content Development, Articulate Studio, Instructional Technology, Storyboarding, Technical Training, User Interface Design, User Experience
Education
Rochester Institute of Technology 1995 — 2001
Bachelor of Science (BS), Information Technology
MVP Health Care November 2013 - Present
Skills
General Ledger, Finance, Analysis, Internal Audit, Accounts Receivable, Accounts Payable, Account Reconciliation, Variance Analysis, Accounting, Financial Statements, Auditing, Fixed Assets, Program Management, Software Project...
Education
Union Gradute College 2012 — 2016
MBA
Siena College 2004 — 2008
Bachelor of Science, Finance
MVP Health Care December 2010 - August 2011
Rochester General Health System, Inc. February 2005 - August 2010
Corporate Communications, Inc. June 1999 - January 2005
Rochester General Health System, Inc. July 1995 - June 1999
Unity Health System (Park Ridge Health System) March 1990 - July 1995
Unity Health System (Park Ridge Health System) March 1988 - March 1990
Unity Health System (Park Ridge Chemical Dependency) July 1985 - March 1988
Rochester Institute of Technology June 1980 - July 1985
Lightning / Mixing Equipment Company March 1979 - May 1980
University of Rochester Medical Center June 1975 - September 1978
Skills
Budgeting, Financial Reporting, Excel, Accounting, Accounts Payable, Analysis, Financial Analysis
Education
Rochester Institute of Technology 1975 — 1979
BS, Accounting
Bishop Kearney, Rochester, NY 1969 — 1973
MVP Health Care June 2012 - Present
Axzo Press, LLC May 2010 - September 2011
Harris Interactive November 2007 - May 2010
Harris Interactive July 2006 - November 2007
Skills
Marketing Management, Marketing Communications, Events, Social Media, Marketing, Email Marketing
Education
Saint Bonaventure University 2001 — 2005
Bachelor's degree, Marketing
Centene Corporation September 2012 - Present
Coventry Health Care June 2010 - September 2012
WellPoint July 2006 - June 2010
MVP Health Care December 1996 - September 2005
Humana 1988 - 1997
Skills
Network Development, Provider Relations, Managed Care, Medicare, Health Insurance, Medicaid, HMO, PPO, Healthcare, Healthcare Consulting, Credentialing, Revenue Cycle, Healthcare Industry, Practice Management, Process Improvement, Disease Management, EMR, Strategic Planning, Leadership, Executive Management, Healthcare Information..., Benefits Administration, Employee Benefits, Medicare Part D, Healthcare Management, Physicians, Insurance, Medical Coding, Hospitals, Claim, Contract Negotiation, Quality Improvement, Health Care Reform, Medical Billing, Pharmacy Benefit..., EHR, Workers Compensation, Utilization Management, Physician Relations
Education
Rockhurst University 1990 — 1992
MBA, Finance
Truman State University 1970 — 1974
Bachelor of Science (BS), Nursing Science
First Data Corporation 2014 - Present
Perficient September 2013 - July 2014
Blue Cross Blue Shield of Massachusetts October 2013 - March 2014
MVP Health Care September 2009 - January 2013
KPMG Advisory April 2005 - September 2009
BearingPoint April 2001 - December 2004
BearingPoint June 1999 - June 2001
Skills
Quality Assurance, Telecommunications, Local Government, PMO, Healthcare IT, Consultancy Services, Management Consulting, ERP, Software Project..., Project Portfolio..., Project Execution, Project Delivery, Business Process..., Process Improvement, Project Management, Business Development, Management, Healthcare Information..., Business Process, Requirements Analysis, Requirements Gathering, Business Intelligence, Change Management, SDLC, Business Requirements, Vendor Management, Business Analysis, Software Documentation, Consulting, IT Strategy, Program Management, IT Management, Analysis, Strategy, Project Planning, Data Warehousing, Leadership, Team Leadership, Information Technology, Integration, Governance, Resource Management, MS Project, Risk Management, Visio
Education
Siena College 1993 — 1994
BA, Political Science and Economics
Marshall & Sterling February 2014 - Present
MVP Health Care October 2012 - February 2014
CDPHP October 2010 - October 2012
CDPHP October 2007 - October 2010
State Farm Agent June 2006 - October 2007
Center for Disability Services November 2004 - August 2007
Lockheed Martin May 2005 - August 2005
Skills
Sales, Medicare, Medicare Advantage, Non-profits, The American Red Cross, Customer Service, Medicare Supplements, Medicare Part D, Human Services, Volunteering, Healthcare Industry, Healthcare Marketing, Health Insurance, Insurance, Nonprofits, Call Centers, Social Services, Employee Benefits, Marketing, Training, Healthcare, Account Management, Claim, Medicaid, Health Care Reform, HMO, HIPAA, Health Savings Accounts, Brokers, PPO, Life Insurance, CRM, Commercial Insurance, Outlook, Property, Salesforce.com, Cold Calling, Sales Presentations, Provider Relations
Education
Schenectady County Community College 2004 — 2006
A.S. Degree, Business Administration
Scotia- Glenville High School 2000 — 2004
MVP Manager od Employer Accounts serviceMVPSeptember 2001 - Present
MVP Health Care September 2001 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Workers Compensation, Brokers, Disability Insurance, Benefits Administration, Claim, Life Insurance, Term Life Insurance, Commercial Insurance, Underwriting, Property & Casualty..., General Insurance, Liability, Commercial Lines
Education
Schenectady County Community College
Associate of Science (A.S.), Business Administration and Management, General
Mazor Robotics January 2013 - Present
Florida Hospital Medical Group April 2011 - January 2013
Excellus BCBS February 2008 - March 2011
MVP Health Care February 2007 - February 2008
Unity Health System January 2006 - May 2006
Volunteers of America January 2005 - May 2005
Skills
Advertising, Strategic Communications, Newsletters, Editing, Marketing, Public Speaking, InDesign, Strategic Planning, Marketing Communications, Media Relations, Public Relations, Social Media, Adobe Acrobat, Corporate Communications, Web Content Management, Strategy, Direct Mail, Event Planning, Internal Communications, Email Marketing, Press Releases, Copywriting
Education
St. John Fisher College 2002 — 2006
BA, Communications
MVP Health Care June 2013 - Present
Creative Communication Associates,LLC May 2011 - June 2013
Cornell University May 2008 - May 2011
Free All Music, LLC December 2009 - January 2011
Syracuse University October 2005 - May 2008
Union College November 2003 - October 2005
Central Business Improvement District July 2001 - November 2003
Scotia Glenville Central School January 2001 - June 2001
Tree Sound Studios September 2000 - December 2000
Education
State University of New York College at Fredonia 1996 — 2000
State University Of New York College at
Bachelor of Science, Communication; Media Management, Audio Production
Scotia 1992 — 1996
CDPHP August 2014 - Present
Health Tech Resources March 2014 - August 2014
Trigyn Technologies, Inc July 2013 - January 2014
MVP Health Care November 2011 - January 2013
Time Warner Cable October 2009 - November 2011
CompuCom October 2008 - July 2009
Docstar Astria Solutions March 2008 - July 2008
NYS Unified Court January 2008 - March 2008
Atec Group November 2007 - January 2008
Davis Vision November 2006 - September 2007
Skills
CompTIA A+..., Cisco Routers, Switches..., New Horizons Computer..., Active Directory, XP, Windows Server, Windows 7, Technical Support, Troubleshooting, Citrix, Switches, Software Installation, Cisco Technologies, Hardware, Help Desk Support, Laptops, Windows XP, VPN, Networking
Education
New Horizons Computer Learning Center 2007 — 2008
Certifications, Network Systems & Security Professional Program
Schenectady County Community College 2001 — 2003
Associates of Arts Degree, Humanities and Social Science
Schenectady High School 1997 — 2001
Academic Diploma
University at Albany, SUNY
Bachelor’s Degree, Informatics - Information Technology
Pediatric Medical Malpractice Litigation 1986 - Present
Physician Integration Consultants January 2014 - Present
The Children's Medical Group March 1997 - Present
The Verden Group 2007 - Present
MVP Health Care July 2004 - Present
Hudson Health Plan October 2013 - Present
Executive Committee, Section on Administration and Practice Management, American Academy of Pediatri 2010 - Present
American Academy of Pediatrics 2000 - Present
American Academy of Pediatrics 2007 - July 2013
American Academy of Pediatrics 2008 - July 2012
Skills
Practice Management, Pediatrics, Liability, Managed Care, Medicaid, Public Speaking, Technical Presentations, Quality Management, Infectious Diseases, Healthcare Information..., Healthcare, Medical Malpractice, Medicine, Healthcare Management, Physicians, Quality Improvement, Clinical Research, Public Health, Health Education, Case Managment, Medico-legal, Hospitals, Healthcare Consulting, Treatment, Medical Education, Key Opinion Leaders, Health Policy, EMR
Education
Yale Pediatrics 1979 — 1982
PL1-PL3, Pediatrics
Stanford University School of Medicine 1975 — 1979
MD, Medicine
Union College 1971 — 1975
BS, Biology
Monticello High School 1967 — 1971
Auto/Mate Dealership Systems June 2014 - Present
Stream Energy January 2014 - Present
Bricklayers Fringe Benefits Funds Office June 2008 - Present
NYSERDA June 2013 - June 2014
NY State SFS Office January 2012 - June 2013
MVP Health Care September 2011 - December 2011
The New York Racing Association July 2011 - September 2011
Halsted Communications 2011 - 2011
Don McDonald & Sons January 2002 - October 2008
Yellowbook May 2000 - July 2001
Skills
Troubleshooting, Adobe Acrobat, Windows XP, Microsoft Office, OS X, Software Installation, VPN, Computer Hardware, Computer Repair, Windows 7, IP Networking, Adobe Creative Suite, Web Design, Outlook, Computer Hardware..., Network Administration, Graphic Design, Windows 8.1, Red Hat Linux, Mac OS X, SonicWALL, Apple Software, LAN/WAN, Dreamweaver, Document Scanning, Siebel, Scheduling, Product Design, Website Development, Online Research, Call Center, Printers, Digital Photography, Windows 7 Migration, Computer Graphics
Education
School of Visual Arts 1995 — 2000
BFA, Illustration & Graphic Design
NTT DATA Corporation August 2014 - Present
CDPHP, Inc. November 2013 - August 2014
PMI - Upstate NY Chapter July 2010 - June 2014
NTT DATA Corporation September 2012 - November 2013
WellPoint July 2011 - September 2012
GE January 2011 - July 2011
WellPoint 2007 - December 2010
MVP Health Care 2004 - 2007
LexisNexis 1999 - 2004
Kaiser Permanente 1998 - 1999
Skills
Program Management, Project Portfolio..., Strategic Planning, MS Project, Organizational Change, Acquisition Integration, Vendor Management, Microsoft Office, Quality Assurance, Coaching, Customer Service, Operations Management, Purchasing, Change Management, Leadership, Project Management, Process Improvement, PMO, Performance Management, Business Strategy, Budgets, Business Process..., Risk Management, PMP, Strategy, Project Planning, Management, Analysis, Business Analysis, Business Intelligence, Business Process, CRM, Cross-functional Team..., Enterprise Software, Governance, IT Management, IT Strategy, Integration, Management Consulting, Non-profit Board..., Outsourcing, Policy, Portfolio Management, Requirements Analysis, Requirements Gathering, Resource Management, SDLC, Six Sigma, Software Documentation, Software Project...
Education
St. John's University, The Peter J. Tobin College of Business 1976 — 1980
MBA, Executive Management
St. John's University, The Peter J. Tobin College of Business 1971 — 1975
BS, Management
MVP Health Care July 2010 - Present
MVP Health Care September 2007 - July 2010
Blue Cross and Blue Shield of MA 2005 - 2007
Blue Cross and Blue Shield of MA 2004 - 2006
Blue Cross Blue Shield of Massachusetts June 2000 - March 2004
Tufts Health Plan 1998 - 2000
EmblemHealth January 1996 - October 1997
Kaiser Permanente (Community Health Plan) August 1991 - January 1996
Skills
Business Planning, Marketing, Integration, Leadership, Business Development, Health Insurance, Strategy, Medicare, Managed Care, Medicaid, Healthcare Industry, Insurance, Project Planning, Employee Benefits, Benefits Administration, Business Process..., Program Management, Provider Relations, Product Marketing, Strategic Planning, Customer Retention, Healthcare, Sales, Management
Education
Skidmore College 1986 — 1990
BA, Business
The Sage Colleges-Sage Graduate School
Masters in Health Care Admin
Moda Operandi, Inc June 2014 - Present
TPR Holdings LLC September 2012 - May 2014
Esprit January 2011 - September 2012
Marc Jacobs International September 2009 - December 2010
Coty January 2006 - August 2009
Bulgari 2000 - 2005
MVP Health Care June 1998 - May 2000
Skills
Retail, Luxury Goods, Budgets, SAP, Forecasting, Accounting, JD Edwards, Financial Reporting, Microsoft Excel, Auditing, Finance, Analysis, QuickBooks, Team Building, Management, General Ledger, Leadership, Time Management, Team Leadership
Education
Siena College 1994 — 2000
MVP Health Care March 2008 - Present
MVP Health Care January 2007 - March 2008
MVP Health Care July 2005 - January 2007
Skills
Proposal Management, Health Insurance, Insurance, Process Improvement, Project Management, Employee Benefits, Analysis, Medicare, Commercial Insurance, Proposal Writing, Proposal Database..., Subject Matter Expert..., Managed Care, Leadership, Healthcare, Strategic Planning, Cross-functional Team..., Program Management
Education
St. John Fisher College 1995 — 2000
Bachelor of Science (BS), Communication and Media Studies
PAREXEL International September 2010 - Present
Davis Vision March 2010 - September 2010
BCBSNC October 2008 - March 2010
BCBSNC August 2006 - September 2008
MVP Health Care August 2004 - August 2006
MVP Health Care June 2003 - August 2004
Anthem, Inc. March 2001 - June 2003
Time Warner Cable 1998 - 2001
Skills
Management, Call Center, Performance Management, Business Analysis, Call Centers, Customer Service, Process Improvement, Project Management, Patient Recruitment, Insurance, Training, Coaching, Forecasting, Leadership, Managed Care, Visio, Interviews, Team Building, Business Process, Healthcare, Data Analysis, Change Management, Customer Retention, Health Insurance, Microsoft Excel, Leadership Development, Analysis, Cross-functional Team..., SharePoint, HIPAA, Talent Acquisition, Vendor Management, User Acceptance Testing, Contact Center..., Workforce Management, Quantitative Analytics, Contact Center..., Temporary Staffing, Quality Auditing, Resource Management, SWOT analysis, Strategic Planning, Team Leadership, Business Process..., Customer Satisfaction, Pharmaceutical Industry, Access, Strategy, Microsoft Office
Education
Pfeiffer University 2007 — 2009
Masters, Business Administration, 3.94 GPA
The College of Saint Rose 1994 — 1998
Bachelor's Degree, Public Communications, Dean's List Honors
Xerox June 2015 - Present
IIA June 2014 - May 2015
Accenture / Texas Medicaid & Healthcare Partnership May 2010 - May 2015
DASNY - Dormitory Authority of the State of NY July 2008 - June 2010
Cornerstone Healthcare Group January 2007 - January 2008
Tilson & Lynch PC 2008 - 2008
St. Peter's Healthcare Services 2003 - 2006
Catholic Healthcare Audit Network 2003 - 2006
MVP Health Care 1998 - 2003
Empire Medicare Services 1993 - 1998
Skills
Project Management, Management, Training, Internal Controls, Sarbanes-Oxley, HIPAA, Internal Audit, Process Improvement, Financial Analysis, Forecasting, CISA, Budgets, Policy, Finance, Certified Fraud Examiner, Accounting, Information Security, Risk Assessment, Government, IT Audit, Risk Management, Governance, Leadership, External Audit, Financial Audits, Sarbanes-Oxley Act, Auditing, Analysis, Business Process..., Enterprise Risk..., Financial Risk, Financial Reporting, Change Management, Program Management, Consulting, Business Analysis, Business Process
Education
Siena College 1981 — 1985
Bachelor of Business Administration, Accounting
Queensbury High School 1979 — 1981
Honors Degree, Accounting and Finance
John F. Kennedy High School 1977 — 1979
Honors, Accounting
St. Augustine's School 1970 — 1977
8th Grade Diploma, 1 - 8th Grade - Elementary School
MVP Health Care February 2004 - Present
AHIP ELP 2015 - 2015
AHIP ELP 2015 - 2015
Hallmark Nursing Centre's October 1992 - February 2004
Skills
Financial Analysis, Medicare, Process Improvement, Health Insurance, Business Process..., Accounting, Employee Benefits, Insurance, Financial Modeling, Managed Care, Corporate Budgeting, Change Management, Cross-functional Team..., Management, Microsoft Excel, Financial Reporting, Monthly Close, HMO, Provider Relations, System Implementations, PPO, Benefits Administration, Medicare/Medicaid..., HIPAA, Health Care Reform, Medicaid
Education
Siena College 1985 — 1989
BBA, Accounting
Inspiring Wellness Solutions LLC January 2014 - Present
MVP Health Care February 2001 - Present
Medco Health Solutions 1988 - 1999
New York Retired Persons Pharmacy 1986 - 1988
Samaritan Hospital 1983 - 1986
Skills
Healthcare, Vendor Management, Training, Data Analysis, Managed Care, Medicare, Pharmacy, Product Development, Medicaid, Provider Relations, Health Insurance, Pharmacists, Disease Management, Health Policy, Pharmacy Benefit..., Utilization Management, Healthcare Management, Hospitals, Pharmaceutical Industry, Software Documentation, Healthcare Industry, HIPAA, Healthcare Information..., Medicare Part D, Quality Assurance, Employee Benefits, Insurance, Cross-functional Team..., Testing, Leadership, Process Improvement, Policy
Education
Institute for Integrative Nutrition
International Sports Sciences Association
St. John's University
BS, Pharmacy
Amsure, a Division of ATCFSI April 2015 - Present
Amsure, a Division of ATCFSI May 2008 - Present
Capital Bauer Insurance March 2004 - May 2008
MVP Health Care February 2002 - May 2003
Amsure, a Division of ATCFSI September 1996 - February 2002
Blue Shield of Northeastern NY August 1988 - February 1996
Skills
NYS Insurance License -..., Accredited Customer..., Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, COBRA, Underwriting, Insurance, Claim, Program Management, Employee Benefits, Health Insurance, Managed Care, Account Management, Medicare, Health Savings Accounts, Healthcare, Disability Insurance, Strategic Planning, Life Insurance, Brokers
Education
Schenectady County Community College 1986 — 1988
Associate's degree, Accounting and Business/Management
MVP Health Care September 2009 - Present
CDPHP April 2000 - September 2009
Empire Blue Cross Blue Shield June 1990 - April 2000
Skills
Hospital and Ancillary..., Professional Relations..., Claim, Managed Care, Insurance, Medicaid, Process Improvement, Claims Management, HIPAA, Vendor Management, Risk Management, Business Process..., RFP, Contract Negotiation, Healthcare Industry, Program Management, Change Management, Contract Management, Project Management, Healthcare, Business Analysis, Hospitals
Education
Schenectady County Community College 1991 — 1995
Maria College 1989 — 1990
Anthem July 2013 - Present
MVP Health Care May 2013 - July 2013
BMC HealthNet Plan/ Well Sense Health Plan October 2012 - May 2013
MVP Health Care June 2008 - September 2012
Fidelity Investments September 2004 - June 2008
Skills
Health Insurance, HIPAA, Managed Care, Healthcare, Medicaid, Insurance, Claim, Provider Relations, Training, Customer Service
Education
Plymouth State University 2000 — 2004
Bachelor of Science (B.S.), Human Resources Management
MVP Health Care October 2007 - Present
Preferred Care August 2005 - October 2007
Preferred Care April 2004 - August 2005
Preferred Care November 1999 - April 2004
Prefered Care April 1998 - November 1999
Skills
Customer Service, Medicare Advantage, Problem Solving, Analytical Skills, Interpersonal Skill, Project Management, Process Improvement, Quality Assurance, Communication, Government Programs, Leadership, CMS, Regulatory Requirements, Health Insurance, Call Centers, Managed Care, Medicare Part D, Insurance, Healthcare Industry, Employee Benefits, Claim, Software Documentation, Healthcare Information..., HMO, Healthcare, Revenue Cycle, Disease Management, Medical Billing, Claims Resolution, ICD-9, Healthcare Management
Education
Roberts Wesleyan College 2008 — 2009
Master's degree, Health/Health Care Administration/Management
SUNY Brockport
Bachelor of Science (BS), Business Administration and Management, General
CommerceHub February 2012 - Present
Freelance Web Development May 2011 - February 2012
Xerox September 2010 - March 2011
Main Street Networking September 2009 - August 2010
MVP Health Care June 2009 - September 2009
Skills
EDI, XML, Onboarding, Professional Services, Professional..., Data Analysis, Technical Analysis, Databases, SQL, Strategic Planning, Workflow Management, System Testing, AS2, VAN, FTP, Order Fulfillment, Order Processing, Purchase Orders, Management, Web Services, Troubleshooting, Integration
Education
Rochester Institute of Technology 2007 — 2011
B.S. New Media Interactive Development, Information Technology
MVP Health Care November 2001 - March 2012
Rochester General Health System February 1997 - November 2001
Rochester General Health System February 1988 - February 1997
Education
State University of New York College at Brockport
Master of Public Administration (MPA), Health/Health Care Administration/Management
Roberts Wesleyan College 1967 — 1971
BSN, Registered Nursing/Registered Nurse
CornerStone Telephone Company July 2014 - Present
MVP Health Care May 2013 - Present
Springwater Bed and Breakfast May 2008 - January 2013
Skills
Financial Reporting, Auditing, Account Reconciliation, Financial Accounting, Tax, Internal Controls, Financial Analysis, General Ledger, GAAP, Income Tax
Education
Siena College 2010 — 2012
Bachelor of Science (B.S.), Accounting
Saratoga Springs High School 2003 — 2007
Private Practice (Part- time) September 2014 - Present
Finger Lakes Health Systems Agency July 2013 - Present
MVP Health Care June 2004 - January 2013
Alternatives for Battered Women September 2011 - September 2012
MVP Health Care (Formerly Preferred Care) Rochester, NY June 2002 - June 2004
MVP Health Care (Formerly Preferred Care) August 1991 - June 2002
State University of New York, College at Brockport January 1989 - June 1991
Park Ridge Chemical Dependency August 1985 - December 1988
Skills
counseling, heathcare business, Healthcare, Psychotherapy, Behavioral Health, Hospitals, Presentations, Family Therapy, Relationship Management, Events Coordination, Collaborative Problem..., Leading Meetings, Organizing Meetings, Communication Skills, Research, Group Therapy, Psychoeducation, Advocacy, Analyze Information, Quality Assurance, Health Insurance, Managed Care, Dependable Team Player, customer service, Compliance, Substance Abuse..., Addictions, Mental Health Counseling, Provider Relations, Employee Benefits, Medicare, Process Improvement, HIPAA, Healthcare Management, Case Management, Mental Health, Treatment, CBT, Crisis Intervention, Therapists, Medicaid
Education
Rochester Institute of Technology 1997 — 2000
MHSA, Master in Health Systems Administration
University of Rochester 1985 — 1986
MS.Ed, Counseling
MVP Health Care March 2014 - Present
Highland Hospital September 2012 - March 2014
Rochester Institute of Technology September 2011 - August 2012
SUNY Brockport September 2010 - December 2010
First Investors Corporation June 2009 - August 2009
Skills
Statistics, Data Analysis, Research, SPSS, Critical Thinking, Teaching, PowerPoint, Access, Microsoft Office, Higher Education, Public Speaking, Time Management
Education
Rochester Institute of Technology 2011 — 2012
Master of Business Administration (M.B.A.), Operations Management
SUNY Brockport 2007 — 2011
Bachelor of Science (B.S.), Finance
Dignity Health August 2014 - Present
Dignity Health (formerly Catholic Healthcare West) March 2010 - August 2014
Los Medanos College January 2009 - May 2012
Anthem Blue Cross July 2007 - December 2009
MVP Health Care April 2000 - July 2007
Kaiser Permanente May 1993 - March 2000
Skills
Managed Care, ACO Development, Contract Negotiation, Payer Relations, Hospital Contracting, Team Building, Health Care Reform, Claims Resolution, Legislative Issues, Capitation, Strategic Partnerships, Strategic Planning, Medicaid Managed Care, Medicare Advantage
Education
University at Albany, SUNY 1990 — 1999
MPA, Health Policy/Management
Pomona College 1986 — 1990
BA, Government
Voorheesville High School 1982 — 1986
MVP Health Care 2013 - Present
Skills
Nursing, Case Managment, Home Care, Healthcare, Patient Education, Cpr Certified
Education
Roberts Wesleyan College 2010 — 2012
Bachelors of Science, Nursing
Gallagher Benefit Services June 2015 - Present
MVP Health Care November 2013 - June 2015
Paychex September 2011 - November 2013
Paychex December 2007 - September 2011
Skills
Toastmasters, Property & Casualty..., Health Insurance, Word, PowerPoint, Excel, Insurance, Customer Service, Microsoft Office, Outlook, Customer Relations, Problem Solving, Process Improvement, Mentoring, Writing, Supervisory Skills, Windows, HRIS, MS Project, Access, Workers Compensation, Salesforce.com, Onboarding, Public Speaking, Employee Benefits, Benefits Administration, Sales, Account Management, Cold Calling, Building Relationships, Direct Sales
Education
Rochester Institute of Technology 2011 — 2015
MBA
State University of New York College at Brockport
BS, Business Administration, Management
MVP Health Care March 2011 - January 2013
WellPoint October 2006 - December 2010
Wellpoint Anthem December 1995 - September 2006
Wellpoint Anthem August 1993 - November 1995
Education
Regis University
MBA, International Business
University of Hawaii at Manoa
BBA, Management
Rochester Regional Health System December 2014 - Present
MVP Health Care April 2013 - December 2014
RochesterWorks August 2009 - April 2013
RochesterWorks November 2008 - August 2009
Harris Interactive Inc. May 2007 - November 2008
The Friendly Home January 2007 - May 2007
Skills
Employee Relations, Microsoft Word, Interviews, Benefits Administration, Resume Writing, Event Planning, Recruiting, Career Counseling, Human Resources, Community Outreach, Data Entry
Education
St. John Fisher College 2003 — 2008
BS, Human Resources Management
MVP Health Care November 2013 - Present
SWSC 1998 - 2015
CSC July 2012 - August 2013
CDPHP July 2008 - July 2012
Healthcare Association of New York State October 2004 - July 2008
Skills
Data Analysis, Data Warehousing, Data Mining, Microsoft Office, SQL, Internet, Fitness, Market Analysis, Quality Management, Research, Sports Coaching, Policy, Testing, Requirements Analysis, Soccer, Coaching, Project Management, Databases, Analysis
Education
The College of St. Rose 1994 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
Siena College 1985 — 1990
Bachelor of Arts (BA), Mathematics
Blue Cross of Idaho April 2014 - Present
Blue Cross & Blue Shield of Rhode Island July 2013 - March 2014
Excellus BCBS February 2013 - September 2013
Kaiser Permanente October 2011 - January 2013
Universal American Of Texas February 2011 - August 2011
Excellus BCBS October 2010 - January 2011
MVP Health Care October 2009 - October 2010
Skills
HIPAA, Healthcare Information..., Benefits Administration, Provider Relations, CMS, Contract Management, Customer Service, Database Administration, Interpretation, Medicare, Healthcare, User Acceptance Testing, Integration, Process Improvement, ICD-10, Medicaid, Employee Benefits, Call Centers, Managed Care, Business Process, SQL, Access, Data Entry, Claim, Software Documentation, Analysis, Microsoft Excel, Requirements Gathering, Business Requirements, Business Analysis, EHR, Vendor Management, Visio, SDLC, Healthcare Consulting, Management, Insurance, Health Insurance, System Administration, Testing
Education
ITT Technical Institute- Sacramento, CA 1987 — 1989
Certificate, Data Processing and Data Processing Technology/Technician
Sacramento City College 1984 — 1987
Business Administration and Management, General
U.S. Department of Veterans Affairs December 2011 - Present
MVP Health Care 2004 - 2011
Multimedia Games 2003 - 2004
PTC 1997 - 2003
Laboratory MicroSystems, Inc. 1995 - 1997
U.S. Marine Corps 1985 - 1989
Skills
Disaster Recovery, SharePoint, IT Strategy, Software Project..., SQL, Microsoft SQL Server, Enterprise Architecture, Analysis, ITIL, Software Documentation
Education
Rensselaer Polytechnic Institute 1990 — 1992
Bachelor of Science (BS)
SUNY Adirondack 1989 — 1990
Associate of Science (A.S.)
The Patient Experience Project January 2013 - Present
MVP Health Care June 2010 - January 2013
Palio 2006 - June 2010
National Medical Health Card September 2001 - August 2006
MapInfo September 1999 - November 2001
Skills
Marketing Communications, Digital Marketing, Marketing, Advertising, Integrated Marketing, Direct Marketing, Market Research, Email Marketing, Marketing Strategy, Strategic Planning, Social Media Marketing, Team Building, Competitive Analysis, Customer Service, Lead Generation, Product Development, Market Planning, Product Marketing, Online Marketing, Strategy
Education
The College of Saint Rose 1998 — 1999
MBA
Siena College 1995 — 1997
Marketing Management
Burnt Hills Ballston Lake High School
Burnt Hills Ballston Lake High School
Burnt Hills Ballston Lake High School
Solü Technology Partners April 2014 - Present
IIBA Rochester, NY Chapter June 2013 - Present
MVP Health Care September 2012 - April 2014
MVP Health Care July 2009 - September 2012
CIBER September 2007 - July 2009
EDS January 2000 - September 2007
Electronic Data Systems 1995 - 2000
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Requirements Management, SDLC, Business Requirements, Visio, IIBA, Certified Business..., Systems Analysis, Enterprise Architecture, Analysis, Enterprise Software, Business Process Design, Business Process
Education
Rochester Institute of Technology 1994 — 1999
Masters, Career and Human Resources Development - Specialization in Organizational Development
State University of New York College at Fredonia 1987 — 1991
BA, Communications
Carestream January 2015 - Present
Paychex (Contract through Modis) July 2014 - January 2015
Xerox (Contract through Comforce) March 2014 - July 2014
MVP Health Care May 2009 - February 2014
Bryant & Stratton College August 2013 - December 2013
Element K 2007 - 2009
Element K 2000 - 2007
Safe Passage International 1997 - 1999
Animatus Studio 1996 - 1998
Skills
Usability Testing, Interaction Design, User-centered Design, Heuristic Evaluation, User Experience, Information Architecture, User Interface Design, Card Sorting, Personas, Human-computer..., Prototyping, Task Analysis, Illustrator, Wire Framing, Graphic Design, Web Design, Storyboarding, Paper Prototyping, User Scenarios, Accessibility, Axure, Usability Design, Usability Engineering, Photoshop, Site Maps, Heuristic Analysis, Information Design, Ethnography, User Interface, Flash, Sitemaps, Human Factors, Mockups, Illustration, Art Direction, Rapid Prototyping, Section 508, Human Computer...
Education
Rochester Institute of Technology
Masters, Human Computer Interaction (HCI)
Rochester Institute of Technology
Advanced Certificate, HCI, UI Design
Rochester Institute of Technology
Bachelor of Fine Arts, Major: Illustration
High School
MVP Health Care April 2011 - Present
CIBER, Incorporated July 2009 - March 2011
MVP Health Care 2009 - 2011
Catalyst Direct Incorporated March 2009 - June 2009
GE CAPITAL SOLUTIONS January 2006 - February 2009
Xerox Capital Services, LLC 2006 - 2009
Xerox January 1998 - January 2006
Skills
Project Management, Use Case, Team Management, Customer Management, Requirements Gathering, Business Requirements, Testing, SDLC, Requirements Analysis, Visio, Business Analysis, Software Project..., Business Process..., Business Objects, Business Process..., Systems Analysis, Requirements Management, Software Documentation, SharePoint, Business Intelligence, Microsoft SQL Server, Business Process, Enterprise Software, Process Improvement, Databases, SQL, User Acceptance Testing
Education
Rochester Institute of Technology 1995 — 2009
Bachelor of Science (B.S.), Information Technology
Rochester Institute of Technology
Information Technology
GCOM Software INC September 2008 - Present
NBC Universal May 2007 - August 2008
MVP Health Care 2004 - 2007
Skills
Data Warehousing, Management, Strategy, Oracle, Software Development, Solution Architecture, IT Strategy, Integration, Vendor Management, Unix, Databases, SQL
Education
St. Xavier's College
B. S., Physics
The University of South Dakota
M S, Computer Science
Thomson Reuters June 2014 - Present
MVP Health Care September 2012 - March 2014
MVP Health Care June 2009 - April 2012
EMA Design Automation Inc. November 2007 - June 2009
Butler Till Media June 2006 - November 2007
Skills
Agile Project Management, JIRA, Scrum, TFS, Kanban, Version One, Extreme Programming, Project Management, Web Analytics, SEO, Process Improvement, Digital Marketing, Business Analysis, Requirements Analysis, Business Requirements, Leadership, Management, Web Development, SEM, Digital Media, Customer Service, IT Management, Requirements Gathering, Quality Assurance, Business Process Design, Project Coordination, System Requirements, Quality Management, Risk Assessment, Business Process Mapping, Business Process..., Business Strategy, Risk Management, Procurement, Digital Strategy
Education
Rochester Institute of Technology 2009 — 2012
MS Management Coursework / BS Web Development Coursework, Undergraduate IT and Graduate Business coursework
Saint John Fisher College 2002 — 2004
BA, Marketing, Advertising
MVP HealthCare October 2011 - Present
MVP Health Care February 2009 - October 2011
Xerox Capital Services, LLC (GE Commercial Finance) January 2007 - February 2009
Xerox Capital Services, LLC (GE Commercial Finance) July 2004 - January 2007
Xerox Capital Services, LLC (GE Commercial Finance) August 2002 - July 2004
Skills
SDLC, Process Improvement, Business Process..., Business Analysis, Requirements Gathering, Requirements Analysis, Visio, Cross-functional Team..., Six Sigma, Program Management, Vendor Management, Software Documentation, Business Requirements, Quality Assurance, Testing, Analysis, Business Process, Business Process Mapping, Business Process..., Oracle, Healthcare, User Acceptance Testing, Integration, Software Project..., MS Project, Access, Business Intelligence, Systems Analysis, Leadership, Data Modeling, SharePoint, Security
Education
Sonoma State University 1992 — 1998
B.A., Psychology
MVP Health Care November 2013 - Present
MVP Health Care December 2011 - November 2013
MVP Health Care April 2009 - November 2011
MVP Health Care July 1992 - April 2009
Skills
Health Insurance, Insurance, Medicare, Claim, Provider Relations, Managed Care, Medicaid, Employee Benefits, HIPAA, HMO, Healthcare, Healthcare Industry, Claims Management, Long-term Care, Workers Compensation, PPO, Health Policy, Commercial Insurance, Business Requirements, Medical Terminology, Requirements Gathering, Vendor Management, Claims Resolution, Quality Assurance
Education
Siena College 1992 — 1996
BS, Marketing, Accounting
FD Roosevelt HS 1984 — 1987
CDPHP June 2011 - Present
MVP Health Care October 2004 - June 2011
CommSoft 1998 - 2000
Skills
Quality Assurance, SDLC, Process Improvement, Requirements Analysis, Business Process..., Change Management, HIPAA, Business Analysis, Software Documentation, Troubleshooting, Visio, Management, Vendor Management, Requirements Gathering, Testing, Leadership, Business Requirements, Integration, Healthcare Information..., IT Management, Business Process, User Acceptance Testing, ITIL, Analysis, Cross-functional Team..., Quality Center, Strategy, PMO, Six Sigma, PMP
Education
Rochester Institute of Technology
BS, Applied Mathematics / Operations Research
SUNY Cortland
Mathematics, Secondary Education
Wyoming Foundation January 2000 - Present
MVP Health Care April 2012 - February 2014
Community Foundation for Greater Buffalo December 2010 - January 2013
Wyoming Foundation January 2000 - January 2013
HealthNow New York Inc. October 2009 - March 2012
NYS Deptartment of Correction January 2009 - March 2011
Tek Systems 2007 - 2008
Univera Healthcare - Excellus BlueCross BlueShield 2007 - 2008
IBM Global Services 1996 - 2007
Education
Roberts Wesleyan College 1996 — 1997
Organizational Management
MVP Health Care July 2011 - Present
MVP Health Care July 2011 - August 2011
Prefered Care 2007 - 2007
Preferred Care 2007 - 2007
CVS 2001 - 2004
Skills
Business Process..., Process Improvement, Documentation, Change Management, Mentoring, Problem Solving, SQL, Customer Service, Program Management, Software Documentation
Education
State University of New York - System 2005 — 2009
MVP Health Care December 2014 - Present
MVP Health Care March 2009 - December 2014
Trans World Entertainment October 2006 - February 2009
Vertis Media & Marketing April 1999 - October 2006
Skills
Eloqua, Business Objects, Oracle Discoverer, Salesforce.com, Analytics, CRM, Silverpop, Business Analysis, Account Management, Email Marketing, Direct Marketing, Database Marketing, Project Management, Process Improvement, Marketing, Business Intelligence, Web Analytics, Cross-functional Team..., Competitive Analysis, Marketing Communications, Management, Start-ups, Lead Generation, Integration
Education
Siena College
BS, Marketing Management
POMCO Group November 2012 - Present
MVP Health Care September 2008 - November 2012
MVP Health Care April 2007 - September 2008
Skills
Provider Relations, Medicare, Health Insurance, PPO, Managed Care, Medicaid, HIPAA, Claim, Network Development, Insurance, Healthcare, Healthcare Information..., Healthcare Management, Employee Benefits, HMO, Process Improvement, Healthcare Industry, Access, Claims Resolution, Medical Billing, Health Policy, Physicians
Education
Institute for Integrative Nutrition 2011 — 2012
Certificate, Holistic Health Coaching/Nutrition
Siena College 2004 — 2007
Bachelor of Science (B.S.), Marketing & Management
Capital Region BOCES March 2015 - Present
MAXIMUS May 2014 - January 2015
MAXIMUS July 2013 - May 2014
MVP Health Care August 1999 - May 2013
CSC 1997 - 1999
Hampton Inn 1996 - 1999
Skills
Health Insurance, Insurance, Claims, Medicare, Employee Benefits, Supervisory Experience, Mentoring, Team Leadership, Strategic Leadership, Software Documentation, Process Improvement, Claim, HIPAA, Employee Relations, Medicaid, HMO, Healthcare, ICD-9, Visio, Managed Care, Call Centers, Vendor Management, Provider Relations
Education
State University of New York Empire State College 2009 — 2012
Masters, Business Administration, 3.6
State University of New York Empire State College 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.87
Schenectady County Community College 2003 — 2006
Associate of Arts and Sciences (A.A.S.), Business/Managerial Economics, 3.8
Fidelis Care September 2014 - Present
MVP Health Care August 2009 - September 2014
n/a January 2009 - August 2009
Teksystems September 2008 - November 2008
CTG July 2008 - August 2008
Innovative Solutions October 2006 - May 2008
SPS20Trap, Inc May 1996 - October 2006
Village of Victor April 1993 - May 1996
Tommaselli Associates January 1986 - April 1993
Skills
Microsoft SQL Server, Visio, Software Development, SQL, C#, Unix, Agile Methodologies, Databases, Oracle, Requirements Analysis, Troubleshooting, SSRS, MS Project, Database Design, Systems Analysis, Access, ASP.NET
Education
Learning Tree International 2010 — 2010
Certified Business Analysis Specialist
State University of New York Empire State College 1983 — 1985
Bachelors, Business Administration
Rochester Institute of Technology 1981 — 1982
diploma, General Management
Rochester Institute of Technology 1979 — 1980
Certificate, Certificate of Management
MVP Health Care October 2000 - Present
Kaiser Permanente 1998 - 2000
Albany Medical Center 1987 - 1998
Skills
Human Resources, Talent Acquisition, Technical Recruiting, Recruiting, Talent Management, Employee Relations, Employment Law, HRIS, Staff Retention, Policy and Procedure..., Workplace Investigations, Development & delivery..., Employee Benefits, Employee Handbooks, Recruitment Training, Onboarding, Performance Management, Leadership Development, Applicant Tracking..., Job Descriptions, Employee Engagement, New Hire Orientations, FMLA, Workplace Safety, Employee Training, Behavioral Interviewing, Organizational..., Resume Writing, Interviews, Full-life Cycle..., Training, HR Policies
Education
Siena College
Bachelor of Science, Marketing and Managment
Computer Aid Inc March 2006 - Present
Niskayuna Community Foundation 2006 - Present
Project Management Institute 1997 - 2011
Niskayuna Consumer Co-operative Grocery Store April 2006 - April 2009
MVP Health Care 2004 - 2005
Union Graduate College 2003 - 2005
Union College 1997 - 2005
GXS 2002 - 2004
GE 1997 - 2002
Key Services Corporation 1995 - 1997
Skills
PMP, Analysis, Customer Relations, Proposal Writing, Programming, Project Management, MS Project, Vendor Management, Team Leadership, Change Management, Six Sigma, Visio, Consulting, Agile Methodologies, Information Technology, Microsoft Office, Requirements Gathering, Requirements Analysis, Business Requirements, Problem Solving, Collaborative Problem..., Green Belt, public speaking, SDLC, Process Improvement, Program Management, Business Process..., CRM, PMO, Software Documentation, Project Planning, Software Development, Outsourcing, Leadership, Business Analysis, Software Project..., E-commerce, Business Process, Integration, IT Strategy, IT Management, Resource Management, Agile Project Management, Business Intelligence, Cross-functional Team..., Project Portfolio..., Management Consulting, Governance, Customer Service, Microsoft Project
Education
General Electric's John F. Welch Leadership Center 1989 — 1989
New Manager Development Course
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1977 — 1978
MBA, Bus Admin
Union College 1973 — 1977
BA, Economics
Niskayuna High School 1969 — 1973
New York State Regents Diploma
Constellation Brands July 2010 - May 2011
One Communications July 2007 - November 2010
MVP Health Care February 2007 - July 2007
Ortho Clinical Diagnostics 1996 - 1997
Education
Saint John Fisher College 2004 — 2007
Bachelors, Business Management
MVP Healthcare October 2013 - Present
MVP Health Care May 2011 - October 2013
Hewitt LCG August 2007 - May 2011
Sepracor Pharmaceuticals November 2003 - August 2007
Skills
System Testing, Visio, Quality Assurance, Quality Center, SDLC, Test Planning, Analytics, Software Quality..., Regression Testing, User Acceptance Testing, Business Process..., Test Cases, Defect Tracking, Waterfall, Test Strategy, Integration Testing, Test Management, QTP, Manual Testing, Testing, Requirements Gathering, Test Automation, Agile Testing, Black Box Testing, Business Requirements, Performance Testing, Usability Testing, Requirements Analysis, Functional Testing, Software Documentation
Education
Skidmore College 1992 — 1996
Psychology
Fidelis Care January 2015 - June 2015
Mediant Health Resources, Inc January 2013 - December 2014
H/P Technologies, Inc. September 2011 - January 2013
Whirling Rainbow Digital Arts LLC June 2010 - January 2013
Amerigroup Corporation May 2011 - July 2011
H/P Technologies, Inc. June 2010 - May 2011
HighPoint Solutions February 2010 - June 2010
H/P Technologies, Inc. August 2007 - January 2010
MVP Health Care August 2006 - August 2007
Blue Shield of NENY January 2004 - August 2006
Skills
Access, Microsoft SQL Server, Oracle, Software Documentation, SQL, Sybase, VBA, Facets Configuration, Facets Data Model
Education
State University of New York at Albany
Bachelor of Arts (B.A.), Japanese Studies
The Sage Colleges-Sage College of Albany
Computer Information Systems
State University of New York at New Paltz
Physics
MVP Health Care March 2015 - Present
MVP Health Care August 2013 - March 2015
MVP Health Care March 2011 - August 2013
MVP Health Care January 2006 - March 2011
Preferred Care January 1997 - January 2006
Skills
Enterprise Architecture, Process Improvement, Enterprise Software, Program Management, SDLC, Testing, Business Analysis, Vendor Management, Requirements Gathering, Integration, Business Intelligence, HIPAA, Security, Disaster Recovery, Healthcare Information..., PMP, Data Center, Management, Cross-functional Team..., SQL, IT Management, Unix, IT Strategy, Visio
Education
Rochester Institute of Technology 2001 — 2004
MBA, Management
State University of New York College at Geneseo 1994 — 1998
BS, Management
MVP Health Care July 2014 - Present
Skills
Medicare, Provider Relations, Medicaid, Health Insurance, HIPAA, Medicare Part D, Managed Care, Healthcare Industry, HMO, Insurance, Claim, Health Policy, Medicare/Medicaid..., Utilization Management
Education
Rochester Institute of Technology 2007 — 2009
Bachelor's Degree
MVP Health Care July 2007 - Present
Coventry Health Care December 2002 - July 2007
Old Mutual June 2002 - December 2002
University of Kentucky May 2000 - May 2002
Lexington Community College May 2000 - May 2002
University of Kentucky August 1998 - May 2000
Education
University of Kentucky 1998 — 2000
M.S., Applied Mathematics
State University of New York College at Fredonia 1994 — 1998
B.S., Mathematics
MVP Health Care November 2007 - Present
Skills
Internal Controls, Auditing, Financial Reporting, Sarbanes-Oxley Act, Management, GAAP, Internal Audit, Insurance, Finance, Accounting
Education
Siena College 1993 — 1996
Bachelor of Business Administration (BBA), Accounting
Siena College 1992 — 1996
Accounting, Accounting
MVP Health Care January 2010 - Present
MVP Health Care June 2007 - January 2010
Skills
Creative Writing
Education
Rochester Institute of Technology 1993 — 1995
BSW, Social Work, Education
Chubb Insurance January 2013 - Present
MVP Health Care September 2010 - November 2012
Aetna, INC. September 2004 - January 2009
Pathpoint Software, Inc. September 2002 - September 2004
Accenture December 1989 - September 2002
Skills
PMO, Project Portfolio..., SDLC, PMP, Vendor Management, Business Analysis, Software Project..., Waterfall, Business Process..., Requirements Analysis, Program Management, Business Requirements, Process Improvement, Requirements Gathering, Project Delivery, Project Management, Visio
Education
Rensselaer Polytechnic Institute 1971 — 1974
M.S., Computer Science
RPI
Master of Science (M.S.), Computer Science
MVP Health Care January 2006 - Present
GHI June 1999 - November 2005
Wellcare of New York September 1998 - June 1999
The Colonial Craftsman September 1987 - September 1998
Philliber Research Associates - PRA January 1997 - March 1998
SUNY Ulster January 1987 - December 1996
SUNY New Paltz January 1994 - May 1994
Colonial Williamsburg Foundation May 1986 - August 1987
Skills
Access, Data Analysis, Research, Analysis, Databases, Non-profit..., Fine Woodworking, Non-profit Leadership, Instruction, Software Documentation, Editing, Business Process..., Project Management, Business Requirements, Training, Process Improvement, Leadership, Program Management, Business Analysis, Requirements Gathering
Education
University at Albany, SUNY 1990 — 1997
SUNY Ulster 1987 — 1990
AAS
State University of New York at New Paltz 1981 — 1984
BA
State University of New York at Delhi 1980 — 1981
AAS
TriZetto Corporation October 2013 - Present
The TriZetto Group August 2010 - October 2013
The TriZetto Group November 2007 - August 2010
The TriZetto Group January 2005 - October 2007
First Consulting Group June 2003 - December 2004
MVP Health Care November 2002 - May 2003
MVP Health Care April 2001 - November 2002
MVP Health Care March 2000 - April 2001
Skills
Healthcare Information..., SDLC, Requirements Analysis, Business Analysis, Healthcare, Project Management, Process Improvement, Visio, Requirements Gathering, Software Documentation, Microsoft SQL Server, Software Development, Program Management, Software Project..., Agile Methodologies, Access, Business Intelligence, Cross-functional Team..., Databases, Integration, Product Management, Vendor Management
Education
Queen's University 1992 — 1996
Bachelor's, German, Linguistics
MVP Health Care August 2011 - Present
MVP Health Care December 2008 - August 2011
Monroe Plan for Medical Care January 2006 - November 2008
Skills
Medicare, Insurance, Health Insurance
Education
St. John Fisher College 2003 — 2007
Bachelor, Accounting
AmerisourceBergen July 2015 - Present
Parsons Brinckerhoff July 2013 - March 2015
MVP Health Care March 2009 - June 2013
WellPoint December 2005 - March 2009
Empire Blue Cross Blue Shield 1985 - 2005
Skills
Disaster Recovery, Business Continuity, Program Management, Risk Assessment, Visio, BIA, Software Documentation, SDLC, Information Technology, Data Center, Vendor Management, PMP, PMO, Business Process..., IT Operations, IT Strategy, ITIL, Requirements Gathering, Business Analysis, Governance, SharePoint, Project Portfolio..., Integration, Process Improvement, IT Service Management, Requirements Analysis, Security
Education
Syracuse University 1988 — 1994
MBA
Siena College 1979 — 1983
BS
Cigna October 2014 - Present
MVP Health Care April 2012 - 2014
Lifetime Benefits Group 2007 - April 2012
Skills
Health Insurance, Insurance
Education
Plymouth State University 1989 — 1992
B.S., Marketing
Canidium October 2014 - Present
MVP Health Care April 2012 - October 2014
MVP Health Care May 2010 - April 2012
Scottrade May 2009 - April 2010
University of Connecticut Health Center May 2006 - March 2010
Skills
Financial Reporting, Accounting, Financial Analysis, Access, Accounts Payable, Analysis, Cross Functional Team..., Financial Modeling, Process Improvement, Insurance, Software Documentation, Data Analysis, Auditing, Business Process..., Business Analysis, Finance, Health Insurance, Leadership, SDLC
Education
Union College 2011 — 2014
MBA, Finance
Skidmore College 2006 — 2010
BS, Mathematics, Business
MVP Health Care September 2014 - Present
Eastman Kodak September 2010 - September 2014
Ortho Clinical Diagnostics/ Inteligente Solutions 2010 - September 2010
ABVI-Goodwill 2008 - 2010
Education
Rochester Institute of Technology 2002 — 2005
BS, Management
SoPilar Belize September 2010 - Present
MVP Health Care November 2011 - March 2015
3i Infotech January 2007 - October 2011
TriZetto Corporation 1993 - 2004
Skills
Business Analysis, Requirements Analysis, SDLC, Business Intelligence, Software Project...
Education
Rensselaer Polytechnic Institute 1966 — 1979
MS, MS, Management engineering
Ellis Medicine August 2014 - Present
MVP Health Care July 2009 - August 2014
Ellis Hospital April 1999 - July 2009
Albany Law School April 1996 - April 1999
Skills
Access, Microsoft Excel, Hyperion Planning, Financial Reporting, Financial Analysis, General Ledger, Budgeting, Forecasting, Financial Accounting, Finance, Strategic Financial..., Hyperion Enterprise, Cost Accounting, Management
Education
Siena College 1984 — 1988
Bachelor of Business Administration, Accounting
Health First October 2014 - Present
LaRocque & Co. Realtors June 2013 - August 2014
MVP Health Care May 1988 - January 2013
Skills
Health Insurance, Insurance, Employee Benefits, Customer Service, Healthcare, Strategic Planning, Brokers, Process Improvement, Leadership, Visio, Account Management, Software Documentation, Benefits Administration, Vendor Management, Call Centers, Sales Management, Microsoft Excel
Education
Rochester Institute of Technology 1999 — 2009
BS, Quality Management and Organization Change
First Niagara Bank March 2014 - Present
MVP Health Care October 2007 - Present
Robbins & Myers January 1997 - October 2007
Education
Rochester Institute of Technology
Computer Service Technology
MVP Health Care May 2010 - Present
MVP Health Care 2005 - 2010
MVP Health Care 1996 - 2005
Skills
Health Insurance, Managed Care, Data Analysis, Insurance, Healthcare, HIPAA, Process Improvement, Medicaid, Medicare, Employee Benefits, Healthcare Industry, Healthcare Information..., Strategic Planning, Claim, Business Analysis
Education
St. Cloud State University
BS, Biology, Chemistry, Math
MVP Health Care April 2013 - Present
MVP Health Care February 2010 - April 2013
MVP Health Care May 2009 - February 2010
CDPHP February 2008 - May 2009
MapInfo October 2007 - February 2008
MapInfo September 2005 - October 2007
Skills
Software Development, SDLC, Requirements Analysis, Microsoft SQL Server, XML, Requirements Gathering, Software Project..., Databases, Integration
Education
Siena College 2001 — 2005
B.S., Computer Science
Pulse8 Inc. June 2015 - Present
MVP Health Care June 2014 - May 2015
MVP Health Care September 2006 - June 2014
Skills
Health Insurance, Medicare, Managed Care, Insurance, HIPAA, Medicaid, Employee Benefits, Customer Service, Process Improvement, Provider Relations, HMO, Healthcare Information..., Healthcare, Financial Reporting, Healthcare Industry, Financial Analysis, Financial Modeling, Strategic Financial..., Project Management, Project Portfolio..., Data Analysis, Data Management, Vendor Management, Vendor Relationships, Contract Management, Corporate Development, Corporate Finance, Statutory Compliances, Operational Risk..., Risk Analytics, Revenue & Profit Growth, Healthcare Consulting, Employee Relations, Operations Management, Cross-functional Team..., Traceability Matrix, Acquisition Integration, Integration, Business Requirements, Regulatory Requirements, Management, Leadership, Strategic Planning, Analysis, Visio
Education
Penn State University 2003 — 2005
MBA
St. John Fisher College 1999 — 2003
BA, Economics
Elizabeth Wende Breast Care LLC April 2013 - Present
MVP Health Care October 2010 - April 2013
Catholic Health System November 2008 - October 2010
Sealed Air Corporation September 1999 - November 2008
Skills
Windows System..., Linux System..., TSM Administration, AIX Administration, VMware ESX, vSphere, Nagios, LDAP Administration, Active Directory, RHEL, RHN Satellite, Servers, AIX, VMware, Disaster Recovery, Unix, Linux, TSM, Red Hat Linux, Networking, LDAP, Virtualization, Storage, Infrastructure, SAN, DNS, Information Technology
Education
State University of New York College at Brockport
State University of New York at Delhi
AAS
MVP Health Care February 2015 - Present
ADP July 2010 - February 2015
Education
Saint Bonaventure University 1996 — 2000
Russell J. Jandoli School of Journalism, 3.0
Coxsackie-Athens
MVP Health Care May 2011 - Present
A Summer Home/Johnson Furniture June 2008 - April 2011
Digital South Media Group September 2005 - May 2008
Coastal Cancer Center March 2003 - October 2004
Time Warner Cable - R News March 2001 - March 2003
Education
St. John Fisher College 1997 — 2001
Bachelor of Arts, Communications, Broadcast Journalism, English
MVP Health Care March 2013 - Present
Liberty Mutual July 2010 - December 2012
New York State Senate January 2009 - June 2009
Skills
CISA, Information Security, Information Security..., IT Audit, SAS70, Information Technology, Security, Information Assurance, Sarbanes-Oxley Act, Governance, Internal Audit
Education
SUNY at Buffalo 2009 — 2010
Master of Science, Management Information Systems
Rochester Institute of Technology 2005 — 2009
Bachelor of Science, Public Policy
MVP September 1993 - Present
MVP Health Care 1993 - Present
Education
Rochester Institute of Technology
Bachelor's Degree, Health/Health Care Administration/Management
Monroe Plan for Medical Care November 2010 - Present
MVP Health Care 1998 - 2010
Skills
Medicaid, Healthcare Information...
Education
Rochester Institute of Technology
Master's degree, Health/Health Care Administration/Management
Site Solutions Worldwide April 2012 - Present
Fecteau, PLLC January 2012 - April 2012
PwC October 2009 - December 2011
The Ayco Company, L.P. January 2008 - June 2009
MVP Health Care June 2007 - December 2007
Northwestern Mutual July 2006 - June 2007
Skills
Accounting, Financial Analysis, Tax, Auditing, Financial Reporting, Budgets, Financial Accounting
Education
Siena College 2005 — 2009
Bachelor of Business Administration (BBA), Accounting
Burnt Hills Ballston Lake
Power Management Co. May 2013 - Present
Davie Kaplan, CPA, P.C. February 2013 - April 2013
MVP Health Care December 2012 - February 2013
Paychex June 2012 - October 2012
Valpak of Rochester January 2012 - May 2012
Mendon Golf Club April 2011 - November 2011
Mendon Golf Club March 2011 - November 2011
Mendon Golf Club April 2010 - August 2011
Country Club of Mendon 2006 - 2010
Premier Custom Packaging September 2007 - May 2008
Education
Saint John Fisher College 2008 — 2012
BS, Management w/ Concentration in Marketing
TriZetto Corporation May 2013 - Present
MVP Health Care May 2009 - May 2013
MVP Health Care February 2003 - May 2009
MVP Health Care February 2002 - February 2003
MVP Health Care February 1998 - February 2002
Skills
Business Requirements, SDLC, HIPAA, Requirements Gathering, Business Analysis, Visio, Requirements Analysis, Business Process..., Project Portfolio..., Process Improvement, Vendor Management, Integration, Data Warehousing, Healthcare Information..., Change Management, Project Management, PMO, Program Management, Project Delivery, Software Project..., Project Planning
Education
Shippensburg University of Pennsylvania 1989 — 1993
Bachelor of Science (BS), Computer Science
MVP Health Care April 2010 - Present
MVP Health Care January 2003 - April 2010
MVP Health Care November 2000 - July 2001
Skills
Accounting, Account Reconciliation, Accounts Receivable, Financial Analysis, Data Analysis, Internal Controls, Auditing, Insurance, HIPAA, Analysis, Customer Service, Business Process..., Health Insurance, Access, Management, Medicaid, Invoicing, Process Improvement, Financial Audits, Financial Reporting, Team Leadership
Education
Siena College 1992 — 1996
Bachelor of Business Administration (B.B.A.), Accounting and Finance
MVP Health Care September 2014 - Present
MVP Health Care March 2013 - September 2014
MVP Health Care February 2012 - March 2013
MVP Health Care October 2009 - February 2012
MVP Health Care April 2005 - October 2009
Lynx Medical System, Inc June 2004 - December 2004
Geneva General Hospital August 2003 - August 2004
Strong Memorial Hospital August 2002 - August 2003
ViaHealth of Wayne December 1998 - August 2002
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 1992 - December 1998
Education
Roberts Wesleyan College
Bachelors, Health Administration
Rochester Institute of Technology
STATE UNIVERSITY OF NEW YORK AGRICULTURAL AND TECHNICAL COLLEGE
AAS; AAS, Medical Record Technology; Medical Assisting
Safeguard Services a Division of Hewlett Packard January 2008 - Present
MVP Health Care September 2001 - July 2005
Empire Blue Cross August 1992 - January 2000
Skills
Data Analysis, Analysis, Business Analysis, Project Management, Databases, Quality Assurance, Business Intelligence, SQL, Microsoft SQL Server, Data Management, SAS, Access
Education
Schenectady County Community College 1991 — 1992
Associate of Arts and Sciences (AAS), Accounting
MVP Health Care 2002 - Present
Eastman Kodak 1997 - 2002
Eastman Kodak 1990 - 1997
Skills
HIPAA, EDI ANSI X12, Trading Partner Testing..., EDI Configuration..., Integration Testing, Process Definition and..., Healthcare, Troubleshooting, Customer-focused, Trading Partner..., Heldesk, Public Speaking, EDI Education, EDI Transaction Support, 837I, 837P, 835,..., SQL*Plus, Facets
Education
Roberts Wesleyan College 2008 — 2010
Bachelor's degree, Health/Health Care Administration/Management, 4.0
Cardinal Spellman High School
MVP Health Care April 2007 - Present
Media Logic 1992 - 2007
Skills
Coordinating Special..., Team Building, Project Coordination, Management, Travel Planning, Event Planning, Marketing Communications, Account Management, Social Media Marketing, Healthcare, Event Management, Insurance, Customer Service, Health Insurance, Marketing Strategy, Sales, Strategic Planning, Employee Benefits
Education
Schenectady County Community College 1988 — 1990
Associate's degree, Tourism and Travel Services Marketing Operations
Mohonasen High School
Colgate University March 2014 - Present
MVP Health Care November 2013 - March 2014
Bausch + Lomb July 2012 - November 2013
Monroe Plan for Medical Care March 2006 - June 2012
Education
Rochester Institute of Technology
Master of Science (MS), Mathematical and Applied Statistics
St. John Fisher College
Bachelor of Science (BS), Mathematics