Service Express, Inc.
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Delta Computer Group, Inc., Compu-Fix Inc.
Service Express, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Service Express, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Service Express, Inc. Employees
Tri-City Barber College April 2015 - Present
Principium Technologies September 2013 - March 2015
Service Express, Inc. August 2011 - August 2013
DeVry University September 2010 - August 2011
Cintas June 2006 - September 2010
GE May 2004 - August 2004
Skills
Data Center, Solution Selling, Storage, Servers, Account Management, New Business Development, Cloud Computing, Backup & Disaster..., Help Desk Support, Virtual Desktop..., VMware, Virtualization, Hosted Services, Cisco VoIP, Business Continuity...
Education
Eastern Kentucky University 2002 — 2006
Bachelor of Business Administration, Management
Fern Creek High School
Service Express, Inc. November 2012 - Present
Ramblewood Tennis and Health Club April 2012 - October 2012
Ramblewood Apartments July 2011 - March 2012
Skills
Marketing, Customer Relations, Accounting, Event Planning, Microsoft Office, Outlook, Microsoft Excel, Budgets, Non-profits, PowerPoint, Time Management, Inventory Management, Microsoft Word, Strategic Planning, Social Media, Public Speaking, Customer Service, Customer Satisfaction, Sales, Data Center, Team Leadership
Education
Davenport University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Forest Hills Northern High School 2002 — 2006
Diploma, Prep School
AalChem December 2014 - Present
Service Express, Inc. April 2013 - February 2014
Grand Rapids Community College July 2010 - May 2012
Vector Marketing May 2007 - June 2010
Skills
Sales, Time Management, Networking, Sales Management, Account Management, Customer Satisfaction, Direct Sales, Cold Calling, Sales Process
Education
Grand Rapids Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.)
Service Express, Inc. February 2008 - Present
Service Express, Inc. January 2005 - February 2008
Service Express, Inc. January 2001 - January 2005
Skills
Servers, Hardware, Data Center, Storage, Cisco Technologies, HP, Technical Support, NetApp, SaaS, Computer Hardware, Troubleshooting, Project Management, Disaster Recovery, Solution Selling, Leadership, Networking, Virtualization, Sun, Windows Server, Operating Systems, VMware
Education
Central Michigan University 1993 — 1994
Education
Service Express, Inc. April 2012 - Present
Skills
Accounts Payable, Microsoft Excel, Accounts Receivable, Customer Service, Inventory Control, Microsoft Office
Education
Grand Valley State University 1992 — 1999
Mathematics
Muskegon Community College 1990 — 1992
Associate of Arts and Sciences (AAS), Mathematics
Service Express, Inc. October 2014 - Present
InnoSource March 2014 - October 2014
InnoSource Contractor for FedEx Ground May 2010 - 2014
AutoZone March 2000 - May 2010
Skills
Software Installation, Computer Hardware, Computer Hardware..., Android, Writing, Customer Service, Mobile Devices, Microsoft Office, SOX Compliancy, Data Center, Customer Satisfaction, Networking, Management, Troubleshooting, Windows, Analysis, Sales, Linux, Windows 7, Operating Systems, Call Centers, Access, Computer Repair, Help Desk Support, Software Documentation, Time Management, XP, Laptops, Hardware, Administration, Printers, Network Administration, TCP/IP, Network Engineering, Network Security, Windows Vista, Technical Support, Telephone Skills, Outlook, System Administration, Wireless Networking, HP, Citrix, Routers, Windows XP, VMware, Servers, Windows Server, Active Directory, Leadership
Education
DeVry University 2007 — 2010
Bachelor of Science, Computer Information Systems, 3,91 GPA
Indian Creek High School 1994 — 1997
Diploma, General Studies
University of South Florida June 2014 - Present
Service Express, Inc. April 2012 - May 2014
Abercrombie & Fitch August 2010 - April 2012
Toledo Mud Hens June 2010 - August 2010
Grand Rapids Arena District June 2009 - August 2009
Grand Valley State University May 2009 - August 2009
Education
Grand Valley State University 2006 — 2010
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Service Express, Inc. June 2013 - Present
Chris & Oliver LLC June 2010 - Present
Sony Biotechnology Inc. June 2011 - June 2013
O'Brien Toyota July 2009 - June 2011
Toyota of Naperville April 2008 - July 2009
Skills
Long-term Customer..., Videography, Problem Solving, Sales, Customer Satisfaction, Inventory Management, Retail, Data Entry, Manufacturing, Customer Service, Management, Microsoft Word, Outlook, Time Management, Microsoft Office, PowerPoint, Microsoft Excel, Teamwork, Team Leadership, Mechanical Aptitude, Customer Support, Automotive Repair, Photography, Video Editing, Diagnostic, Hardware, Soldering, Lifesciences, Electronics, Troubleshooting, Computer Hardware
Education
Universal Technical Institute of Illinois Inc 2006 — 2008
Automotive/Toyota TPAT
Harper College 2004 — 2006
Business Administration and Management, General
Service Express, Inc. August 2015 - Present
McGrath Lexus of Chicago February 2015 - August 2015
Lombard Toyota October 2013 - February 2015
Jimmy John's July 2012 - November 2013
Jimmy John's July 2006 - July 2012
USAA May 2011 - September 2011
Illinois State University August 2007 - August 2011
Orthopedic and Sports Enhancement Center October 2010 - May 2011
Illinois State Catering May 2010 - May 2011
Life Time Fitness August 2006 - August 2007
Skills
Athletics, Weight Training, Customer Service, Management, Sales Operations, Time Management, Cpr Certified, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Event Planning, Teamwork, Facebook, Food Service, Exercise Physiology, Inventory Control, Sales, Cashiering, Inventory Management, Data Entry, Sales Process, Customer Retention, Account Management
Education
Illinois State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Exercise Sciece
Illinois State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Exercise Science
Service Express, Inc. March 2013 - Present
Casair May 2011 - February 2013
Azulstar, Inc February 2005 - January 2011
Skills
Networking, Sales, Wireless, Leadership, Account Management, Project Management, Direct Sales, Strategy, New Business Development, Marketing, B2B, Operations Management, Customer Service, Telecommunications, HP, IBM Servers, Sales Management, Internet, Dell PowerEdge Servers, Dell PowerVault, EMC Storage, Marketing Strategy, Internet Security, IT Operations, IT Infrastructure..., Fiber Optics, Voice & Data Convergence, IBM iSeries, NetApp, 3PAR, Sun, IBM Mainframe, IBM AS/400, HP Blade, EMC SAN Administration, EMC2, VMware, VMware Certified...
Education
Central Michigan University 1996 — 2001
Service Express, Inc. June 2011 - Present
Founders Bank & Trust January 2007 - June 2011
Skills
Account Management, Customer Service, Strategic Planning, Customer Satisfaction, Team Building, Microsoft Office, Management, Team Leadership, Leadership, New Business Development, Solution Selling, Sales Operations, Troubleshooting, Customer Retention
Education
Cornerstone University 2001 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Service Express, Inc. January 2014 - Present
Chart Industries April 2013 - November 2013
Stahl & Associates Insurance May 2011 - March 2013
Enterprise Rent-A-Car November 2009 - April 2011
Boys And Girls Club of Central Minnesota September 2005 - September 2009
Skills
Account Management, Sales Management, Customer Service, Cold Calling, Sales, New Business Development, Marketing, Microsoft Office, Outlook, Microsoft Excel, Team Building, Fleet Management, Microsoft Word, Marketing Communications, Negotiation, Insurance, Direct Sales, Workers Compensation, Salesforce.com, Sales Process, Social Media Marketing, Public Speaking, Leadership, Management, Event Planning, Customer Satisfaction, Customer Retention, Selling, Time Management, Hospitality, Data Center
Education
St. Cloud State University 2004 — 2008
Bachelor of Arts, Travel and Tourism
New Prague High School 2000 — 2004
General Studies
Kent County Girls on the Run 2014 - Present
Special Olympics Michigan 2014 - Present
Service Express, Inc. May 2012 - Present
Steelcase November 2008 - May 2012
Ernst & Young 2003 - 2008
Skills
Accounting, Sarbanes-Oxley Act, Internal Controls, SEC filings, GAAP, US GAAP, Financial Reporting, Auditing, Financial Accounting, Financial Analysis, CPA, Cost Accounting, Consolidation, Variance Analysis, Forecasting, Internal Audit, Financial Forecasting
Education
Grand Valley State University 1998 — 2002
BBA, Accounting (minor in Spanish)
Service Express, Inc. March 2014 - Present
C.H. Robinson Worldwide, Inc. March 2012 - March 2014
Skills
Cold Calling, Business Development, Solution Selling, Storage, Cisco Technologies, Data Center, Servers, Networking, Marketing, Team Building, Leadership, Customer Service, Sales, HP, Account Management, Management
Education
Appalachian State University 2004 — 2008
Bachelor of Science (B.S.), Psychology
Service Express, Inc. August 2015 - Present
Team Beachbody June 2014 - Present
Service Express, Inc. August 2014 - August 2015
Worklab by Custer April 2014 - July 2014
Marriott International January 2012 - April 2014
Marriott International April 2011 - January 2012
Marriott International December 2009 - April 2011
Entertainment Cruises Inc. May 2009 - October 2009
JW Marriott Grand Rapids 2007 - 2009
Skills
Computer Hardware, Data Center, Hospitality Management, Customer Service, Hospitality, Hospitality Industry, Hotels, Hotel Management, Food & Beverage, Banquets, Resorts, Front Office, Micros, Catering, Event Management, Property Management..., Meeting Planning, Event Planning, Pre-opening, Call Centers, Onboarding, Tourism, Restaurants, MICROS
Education
Grand Valley State University 2005 — 2009
BA, Hospitality and Tourism Management
International College of Management, Sydney 2008 — 2008
Service Express, Inc. July 2013 - Present
Springthrough November 2010 - July 2013
Springthrough July 2005 - October 2010
Dow Corning August 2001 - August 2003
Bay Medical Center July 2000 - June 2001
Skills
Strategic Planning, Accounting, Budgets, Payroll, Process Improvement, Financial Reporting, Microsoft Office, Great Plains Software, Human Resources, Managerial Finance, Financial Accounting, Accounts Payable, Accounts Receivable, Business Process..., Microsoft Dynamics, Employee Benefits, Employee Relations, CRM, Customer Service, Team Leadership, Leadership, ERP, Financial Analysis, Management, Access, Analysis, Account Management, Team Building, Forecasting, Business Analysis, Finance, Insurance, Inventory Management, Business Intelligence
Education
Michigan State University 2003 — 2005
Bachelor, General Business Management
Delta College 2001 — 2003
Business
Service Express, Inc. November 2013 - Present
City of Grandville November 2013 - Present
Michigan State University January 2015 - Present
Love INC of Hudsonville, Jenison, and Grandville September 2012 - November 2013
Skills
Leadership, Community Outreach, Marketing Communications, Public Speaking, Fundraising, Social Media, Social Networking, Salesforce.com, Nonprofits, Volunteer Management, Public Relations, Event Planning, Leadership Development, Editing, Teaching, Non-profits, Grant Writing, PowerPoint, Government, Community Development, Organizational Learning, Microsoft Office, Talking Points, Interviewing Skills, Video Production
Education
Western Michigan University - Haworth College of Business 2013 — 2016
Master of Business Administration (M.B.A.)
Calvin College 2007 — 2011
BASoSc, Business, Psychology, Pre-med
The C2 Group October 2014 - Present
SalesPad LLC February 2014 - October 2014
Media 1 Interactive March 2012 - February 2014
GA Richards November 2011 - March 2012
Service Express, Inc. January 2010 - November 2011
Wolverine World Wide October 2004 - January 2010
Hollywood Video November 2003 - November 2004
Fed Ex Ground June 2001 - July 2004
Skills
Java, JavaScript, C#, Visual Basic, .NET, PHP, ASP, ASP.NET, Microsoft Office, SQL Server, MySQL, HTML + CSS, SQL, C++, HTML, Programming, Software Development, VB.NET, Visual Studio, CSS, Databases, Web Development, jQuery, OOP, Web Applications, IIS, AJAX, Web Services, JSP, T-SQL, Software Engineering, ASP.NET MVC, Agile, NetBeans, UML, Troubleshooting, Database Administration, Subversion, Database Design, Software Design, J2EE, Visio, Application Development, Operating Systems, Windows, XP, Microsoft SQL Server, SharePoint, HTML 5, JSON
Education
Grand Valley State University 2014 — 2018
Master in CIS, Computer Science
ITT Technical Institute 2009 — 2011
Bachelors of Applied Science Degree;, Software Applications Development
ITTTechnical Institute 2007 — 2009
Sap, Software programming
Service Express, Inc. November 2013 - Present
Avaya December 2009 - January 2013
Nortel Networks October 2000 - December 2009
Cleveland Institute of Electronics November 1998 - October 2000
Skills
Hardware, Telephony, IP, VoIP, Avaya, Telecommunications, Wireless, Technical Support, Servers, Ethernet, Windows Server, SIP, T1, Software Installation, Unified Communications, Computer Hardware, Databases, CompTIA Network+..., Solaris 8/9/10, Ubuntu, Linux, MPLS, OSHA
Education
Cuyahoga Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Insperity January 2014 - Present
Service Express, Inc. December 2012 - January 2014
Micro Key Software May 2008 - December 2012
Asbury Automotive Group May 2004 - May 2008
Franklin Products ltd June 1999 - November 2001
Skills
Sales Management, Account Management, Sales, Marketing, Management, Strategic Planning, New Business Development, Team Building, Storage, Data Center, SaaS, Security, Customer Service, HP, Contract Negotiation, Solution Selling, Customer Retention, Customer Satisfaction, Leadership, Servers, Sales Process, Direct Sales, Sales Operations, Selling, HP Proliant, Salesforce.com, Channel Partners, B2B, Cold Calling, Program Management, Cisco Technologies, Hardware, Cloud Computing, Enterprise Software, Networking, NetApp, Sales Presentations, CRM, Business Development, Lead Generation, Storage Area Networks, Operating Systems, Disaster Recovery, Dell PowerEdge Servers, EMC Storage, Virtualization, Managed Services, Technical Support, Human Resources, Business Process...
Education
Central Connecticut State University 1995 — 1999
Bachelor in Science, Mechanical Engineering
Service Express, Inc. July 2014 - Present
Kewadin Casinos November 2009 - June 2014
Spring Wireless November 2007 - July 2009
Skills
SEO, PHP, CSS, Web Analytics, ActionScript, Programming, Web Development, Zend Framework, MySQL, Photoshop, Dreamweaver, Google Analytics, Website Updating, Electronics Repair, Website Building, Adobe Fireworks, Computer Repair, HTML, Joomla, phpMyAdmin, SSH, HTML emails, Adobe LiveCycle Designer, JavaScript, APIs, MVC, Object Oriented Software, Email Marketing
Education
Lake Superior State University 2005 — 2007
Computer Networking
Service Express, Inc. December 2012 - Present
Hewlett-Packard November 2005 - January 2010
Hewlett-Packard March 1990 - November 2005
Hewlett-Packard January 1992 - January 2005
Skills
Certified Production..., Storage, Hardware, Customer Satisfaction, Training, Data Center, Managed Services, Servers, HP, System Administration, Unix, Computer Hardware, Troubleshooting, Cloud Computing, Disaster Recovery, Technical Support, Networking, SAN, Virtualization, Cisco Technologies, Operating Systems, Windows Server, Windows 7, Enterprise Software, Storage Area Networks, TCP/IP, XP, HP Proliant, IT Service Management, VMware, Dell PowerEdge Servers, Software Installation, Switches, Solaris, HP-UX, NetApp, VoIP, Network Security, LAN-WAN, Network Design, Routers, Dell Computers, Windows XP
Education
Stanly Community College, MSSC 2011 — 2011
Cuyahoga Community College 1977 — 1979
Associates, Electrical/Electronics Engineering
Service Express, Inc. June 2015 - Present
Comcast Cable April 2013 - June 2015
Greenbush Logistics, Inc. July 2010 - March 2013
Dura-Stress Inc April 2008 - July 2008
Dietrich Metal Framing October 1996 - February 2008
Skills
Supply Chain, Supply Chain Management, Warehousing, Operations Management, Logistics, Inventory Management, Transportation, Process Improvement, Purchasing, Warehouse Management, Supply Management, Materials Management, Procurement, Forecasting
Education
American InterContinental University 2007 — 2008
Associate's degree, Business Administration and Management, General
Rootstown Middle School
Classroom TeK October 2013 - Present
Service Express, Inc. 2012 - 2013
Rock Bottom Deals March 2010 - September 2010
Skills
Servers, Troubleshooting, Customer Service, Computer Hardware, X86, Systems Engineering, Research, Hardware Diagnostics, Information Technology, Strategic Planning, Team Building, Intel, Hardware, Windows Server, Technical Support, Printers, Operating Systems, Windows, Networking, Software Installation, Windows 7, Network Administration, VMware, Data Center, Windows XP, System Administration, Computer Repair, Storage, HP, Active Directory
Education
Robert Morris University - Illinois 2014 — 2016
Bachelor's degree, Computer and Information Systems
ITT Technical Institute-Oak Brook 2010 — 2012
Associates of Applied Science, Computer Engineering
Service Express, Inc. November 2011 - Present
Center for Health Transformation April 2011 - November 2011
Sauers Communications January 2007 - April 2011
The Sauers Group, Inc. 2004 - 2007
Skills
Sales, Business Development, Recruiting, Networking, Cold Calling, Data Center, Sales Management, Training, Cloud Computing, Account Management, Management, Strategic Planning, Project Management, Social Media Marketing, Customer Service, New Business Development, CRM, Solution Selling, Sales Operations
Education
Clemson University 1999 — 2003
Bachelor of Science, Graphic Communications
Clemson University - College of Business and Behavioral Science 1999 — 2003
Service Express, Inc. August 2014 - Present
Geek Squad June 2014 - August 2014
Geek Squad August 2013 - June 2014
Yahoo! 2011 - 2013
Monroe County YMCA December 2008 - February 2011
Skills
Computers, Computer Repair, Computer Hardware, Linux Server, Red Hat Linux, FreeBSD, Servers, Skateboarding, Computer Maintenance, Cisco MDS SAN switches, Data Center, Laptops, Wireless Networking, Technical Support, Networking, Software Installation, Operating Systems, Troubleshooting, Desktop Computers, Virtualization, VMware, Cisco Technologies, HP
Education
Indiana University Bloomington
Computer and Information Sciences, General
Ivy Tech Community College
PC Support and Administration
FCA Fiat Chrysler Automobiles December 2014 - Present
Chrysler April 2013 - December 2014
Service Express, Inc. December 2012 - March 2013
Waste Management, Inc. March 2011 - August 2012
AT&T Advertising Solutions August 2010 - March 2011
AT&T Advertising Solutions April 2009 - August 2010
IBM June 2004 - February 2009
Dana Corporation January 2003 - June 2004
Skills
New Business Development, Business Strategy, Team Leadership, Cold Calling, Negotiation, Market Research, Deal Structuring, Consultative Selling, Strategic Planning, Market Analysis, Creative Direction, Direct Sales, Channel Partners, Channel Marketing, Contract Negotiation, Mentoring, Account Management, CRM, Marketing, B2B, Business Development, Team Building, Key Account Management, Business Planning, Salesforce.com, Storage, Online Advertising, Selling, Competitive Analysis, Customer Retention, Customer Service, Customer Satisfaction, Employee Training, Data Center, Entrepreneurship, Lead Generation, Leadership, Management, Multi-channel Marketing, Online Marketing, Product Development, Program Management, SaaS, Sales, Sales Operations, Sales Management, Sales Presentations, Sales Process, Solution Selling, Team Management
Education
Northwood University - DeVos Graduate School 2001 — 2002
MBA
Northwood University 1997 — 2001
BBA
Flint Central 1993 — 1997
General Studies
Service Express, Inc. January 2005 - Present
Service Express, Inc. January 2005 - January 2011
Service Express, Inc. July 2001 - January 2005
Great Lakes Computer January 1999 - July 2001
Great Lakes Computer August 1997 - January 1999
Skills
IBM iSeries, pSeries,..., EMC Clariion and Celerra, HP 3000 and HP 9000, HP Proliants, HP StorageWorks, SUN, Dell PE Servers and PV..., DEC Alpha and VAX, DEC Alpha, IBM iSeries, HP3000, HP9000, Storage, HP, Servers, HP Storage, Clariion, Sun, Computer Hardware, Solution Selling, Sales, Data Center, Sales Process, Account Management, NetApp, B2B, Selling, HP Proliant, Management, Customer Service, Dell PowerEdge Servers, Virtualization, IBM Servers, SAN, EMC Storage, Hardware, Storage Area Networks, Dell Computers, HP EVA, VMware, Disaster Recovery, Managed Services, Cloud Computing, Cisco Technologies, Cold Calling, Networking, Channel Partners, Direct Sales, Enterprise Software, SaaS
Education
Michigan State University 1984 — 1988
BA, History, Politics, Social Sciences
Okemos High School
Mission India October 2009 - Present
Service Express, Inc. November 2007 - November 2008
Vi-Chem January 2007 - June 2007
Progressive Distribution July 2002 - June 2006
MCI Worldcom July 1997 - June 2002
Skills
Automotive, Credit, Community Organizing
Education
Grand Valley State University 1989 — 1995
B.A., Communications
Lansing Community College 1982 — 1986
Associates, Human Service
Service Express, Inc. July 2001 - Present
Merrill Lynch January 2000 - June 2001
IBM July 1984 - December 1999
Skills
Data Center, Storage, HP, Solution Selling, Servers, Management, Leadership, Customer Satisfaction, SaaS, Disaster Recovery, Managed Services, Technical Support, Cloud Computing, Sales, Sales Process, Virtualization, Customer Service, Hardware, Computer Hardware, Cold Calling, Account Management, Networking, Dell PowerEdge Servers, Sun, HP Proliant, IBM iSeries, IBM Servers, IBM AS/400, EMC Storage, Sales Presentations, Team Leadership, Needs Analysis, Needs Assessment, Creative Solutions, New Business Development
Education
Ferris State University 1979 — 1983
B.S.Business Administration, Major in Management and Economics
Flint Northern High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Paramount Electric January 2013 - Present
Service Express, Inc. October 2013 - September 2014
Summit Distributing January 2011 - September 2013
Adecco Engineering & IT March 2010 - January 2011
MillerCoors March 2003 - January 2011
Property Solutions March 2003 - March 2006
Skills
Sales, Recruiting, Process Improvement, Management, Interviews, Marketing Strategy, Retail, Account Management, Customer Retention, Sales Operations, Customer Service, Sales Management, Marketing, Cold Calling, Leadership, Data Center, Team Building
Education
St. Louis Community College
Service Express, Inc. March 1997 - Present
Service Express, Inc. June 1999 - July 2001
Service Express, Inc. March 1997 - June 1999
Skills
Storage, Data Center, Servers, Hardware, HP, HP Proliant, Dell PowerEdge Servers, Customer Service, Disaster Recovery, Sun, Solution Selling, IBM iSeries, IBM Servers, HP9000, SAN, NetApp, Virtualization, VMware, Computer Hardware, EMC Storage, Storage Area Networks, Leadership, Cisco Technologies, Clariion, Cold Calling, Dell Computers, Customer Relations, IBM Mainframe, IBM pSeries, EMC Celerra, HP3000, HP EVA, HP-UX, STK, DS4000, RS/6000, Mainframe, IBM zSeries, IBM xSeries, IBM Storage, EMC, EMC Clariion, VAX/VMS, SunSystems, STK/Sun Powderhorn, StorageTek, IBM, SLA
Education
Hope College
Service Express, Inc. September 2015 - Present
Pfeiffer Collison September 2012 - September 2015
bd's mongolian barbeque June 2011 - August 2012
Skills
Customer Service, Social Media, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Accounts Payable, Graphic Design, Financial Statements, Microsoft Excel, Photoshop, Adobe Creative Suite, Marketing, Photography, Journal Entries, Mac, InDesign, Bank Reconciliation, Peachtree, Stellix, iAutoFocus, Audatex, Twitter, Facebook, Instagram, Adobe Acrobat, Social Networking, Team Building
Education
Ferris State University 2010 — 2013
Associate's degree, Graphic Design
Forest Hills Eastern 2006 — 2009
Service Express, Inc. November 2011 - Present
emedia Lead Generation March 2010 - November 2011
Trinity International University January 2009 - January 2010
CareerBuilder.com June 2007 - December 2008
Skills
Selling, Cold Calling, Sales, Customer Retention, B2B, Leadership, Salesforce.com, Fundraising, Data Center, Email Marketing, Online Advertising, Building Relationships, CRM, Account Management, Servers, Sales Presentations, Storage, Training, Online Marketing, Marketing Strategy, HP, Computer Hardware, B2B Marketing, Customer Acquisition, IT Solutions, Sun, Corporate Branding, Consultative Selling, CPL, PPC, Mentoring, STK, Technology Solutions, Mainframe, Online Lead Generation, Client Acquisition, Client Retention, Server Hardware, IBM, Dell, EMC, System Maintenance, Hardware Support, Online Sales, White Papers, Pricing Negotiation, CRM software, Online Branding, Pricing Strategy, Cisco Technologies
Education
Trinity International University 2005 — 2007
Master's degree, Bioethics
Trinity International University 2005 — 2007
Bachelor's degree, Biology
Sauk Valley Community College 2003 — 2005
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies
Polo Community High School
Service Express, Inc. August 2012 - Present
Service Express, Inc. 2012 - 2013
Skills
HP, Servers, Hardware, Storage, Computer Hardware, Data Center, Troubleshooting, Virtualization, Sun, Solaris, Disaster Recovery, EMC Storage, Dell PowerEdge Servers, NetApp, SAN
Education
ITT Technical Institute-Nashville 2010 — 2013
Associates Degree, Computer and Information Sciences and Support Services
Allegro Coaching April 2015 - Present
Service Express, Inc. January 2010 - Present
Seva Yoga April 2013 - Present
EliteTechnical Solutions, Inc. February 2009 - December 2009
N-Vint August 2007 - December 2008
SalesPad Solutions, LLC September 2006 - August 2007
R2 Technology, Inc. September 2001 - August 2006
Seacoast Digital Computers, Inc. January 2001 - August 2001
Great Lakes Computer June 1998 - January 2001
Skills
Customer Service, Management, Training, Team Leadership, Team Building, Operations Management, Project Management, Strategic Planning, Account Management, Business Development, Sales Operations, Sales Process, Troubleshooting, Teamwork, Analysis, Salesforce.com, Human Resources, Leadership, BrightEdge, Microsoft Office, Pardot, Wordstream, Marketing, Lead Generation
Education
Iowa State University 1993 — 1997
Bachelor of Science, Community and Regional Planning
Cornell University 2009 — 2009
Certificate, Strategic Human Resources Management
Institute for Integrative Nutrition 2011 — 2011
Certificate, Holistic Health Counselor
MS International, Inc. November 2009 - Present
Innovative Stone LLC November 2005 - October 2009
Service Express, Inc. April 2003 - November 2005
ACE Hardware & Garden Center November 1989 - April 2003
Skills
Sales Management, Key Account Management, New Business Development, Staff Management, Staff Supervision, Account Management, Administrative..., Purchasing, Sales, GRANITE SLABS, MARBLE, TRAVERTINE, PORCELAIN TILES, SALES REP, QUALITY ASSURANCE, COUNTERTOPS, ENGINEERED STONE, Tiles, Building Materials, Retail, Quality Assurance
Education
Burlington County College
Business
Collingswood High School
Business
Professional Training Service
Insurance Pre-Licensing Course
Service Express, Inc. November 2012 - Present
The Fessler Agency April 2011 - November 2012
Enterprise Rent-A-Car July 2007 - April 2011
Skills
Cold Calling, Sales Management, Storage, Account Management, Customer Satisfaction, Data Center, Direct Sales, Selling, New Business Development, Team Building, Customer Service, Sales, Solution Selling, Key Account Management, B2B, Servers, Sales Process, Customer Retention, Sales Operations, Salesforce.com, Sales Presentations, Contract Negotiation, CRM, Lead Generation, SaaS, Recruiting, Business Development, HP, Leadership
Education
Kent State University 2002 — 2007
Bachelor, Business Administration
First Billing Services (START-UP) August 2014 - Present
START-UP VENTURES March 2013 - Present
Intelligent Mobile Support, Inc. (START-UP) March 2013 - August 2014
Service Express, Inc. August 2010 - March 2013
Enterprise Rent-A-Car June 2006 - August 2010
Skills
Cold Calling, Storage, Solution Selling, Sales Process, Data Center, Sales Management, HP Proliant, HP-UX, Servers, Account Management, Dell PowerEdge Servers, Customer Satisfaction, Cloud Computing, HP, Team Building, Technical Support, Solaris, Sun, Selling, IBM iSeries, Sales Presentations, Sales Operations, Sales, Direct Sales, Salesforce.com
Education
Miami University 2003 — 2006
B/A, Business Statistics and Sociology
Loyola University Chicago 2002 — 2003
B/A, Business
St.Ignatius 1998 — 2002
JSJ Corporation April 2015 - Present
GHSP October 2011 - Present
Service Express, Inc. September 2009 - September 2011
Service Express, Inc. May 2009 - September 2009
Northern Metals, Inc. May 2006 - August 2007
Skills
Employee Relations, Team Building, Management, Employee Engagement, Customer Service, Cold Calling, Process Improvement, Budgets, Recruiting, Microsoft Excel, Sales, Leadership Development, PowerPoint, Microsoft Office, Payroll, Team Leadership, Training, Leadership, Human Resources, Employee Benefits
Education
Central Michigan University 2011 — 2015
Master of Science (M.S.), Human Resources Administration
Grand Valley State University 2005 — 2009
Bachelor, Business Administration, Emphasis on Human Resources
BISSELL Homecare, Inc. July 2014 - Present
Service Express, Inc. September 2013 - April 2014
Service Express, Inc. April 2013 - September 2013
Service Express, Inc. January 2011 - May 2013
Service Express, Inc. July 2008 - March 2013
Circuit City May 2007 - June 2008
Skills
Servers, Customer Satisfaction, Sales, HP, Solution Selling, Storage, Computer Hardware, Hardware, Sales Process, Customer Retention, Marketing, Cloud Computing, New Business Development, Networking, Data Center, Cold Calling, Dell PowerEdge Servers, Leadership, SaaS, Direct Sales, Salesforce.com, Selling, Sun, Troubleshooting, Customer Service, Team Building, Disaster Recovery, Account Management, Technical Support, Sales Operations, Salesforce.com..., CRM
Education
Calvin College 2004 — 2008
Bachelor's degree, Business and Communication
Singapore American School 1993 — 2004
Service Express, Inc. May 2011 - Present
Service Express, Inc. February 2010 - May 2011
Great Lakes Commercial Sales July 2008 - February 2010
GRnow.com May 2008 - July 2008
Grand Rapids Art Museum May 2008 - July 2008
Skills
Customer Service, Cold Calling, Account Management, Team Leadership, Computer Hardware, Sales Process, Networking, Sales Management, Customer Satisfaction, Sales, Solution Selling, Team Building, New Business Development, HP, Storage
Education
Aquinas College 2004 — 2008
Bachelor, Business Administration - HR & Marketing
Aquinas College
XMS Solutions, Inc. May 2015 - Present
Dell December 2008 - May 2015
Ascent Interactive September 2006 - November 2008
Service Express, Inc. February 2001 - April 2006
Skills
Google Analytics, PPC, SEM, Solution Selling, SEO, Direct Sales, Enterprise Software, Lead Generation, Cold Calling, Salesforce.com, SaaS, Software Industry, Cloud Computing, Sales, Channel, Leadership, Management, Account Management, Channel Partners, Sales Management, Business Development, CRM, New Business Development, Sales Process, VMware, Sales Presentations, Professional Services, Partner Management, Demand Generation, Sales Enablement
Education
Indiana University South Bend 1995 — 1997
Business, Management, Marketing, and Related Support Services
Service Express, Inc. August 2011 - Present
Skills
Troubleshooting, Computer Hardware, Hardware, Servers, Technical Support, Networking, Disaster Recovery, Data Center, Windows, System Administration, SQL, Microsoft SQL Server, Unix, Team Leadership, Team Building, Microsoft Office, Operating Systems, Active Directory, Windows Server, XP, Programming, Windows XP, Leadership Development, Teaching / Training /..., Web Development, Business Intelligence, Business Analysis
Education
WGU Tennessee 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Austin Peay State University 2002 — 2006
B.S., Computer Science & Information Systems
Arkansas College of Technoloy 1988 — 1990
A.A.S., Electronic Engineering Technology
The Dow Chemical Company January 2015 - Present
The Dow Chemical Company January 2014 - January 2015
The Dow Chemical Company June 2013 - December 2013
The Shumaker Technology Group March 2012 - June 2013
Michigan State University Water Ski Team October 2011 - November 2012
Service Express, Inc. June 2012 - August 2012
Michigan State University Study Abroad May 2012 - June 2012
Michigan Chamber of Commerce October 2011 - March 2012
Michigan State University May 2011 - June 2011
Skills
Sales, Pardot, Salesforce.com, Communication, Marketing, Organization, Leadership, Problem Solving, Content Central, Document Management, Cold Calling, Microsoft Office
Education
Michigan State University 2010 — 2011
Marketing, Business, Entrepreneurship
Grand Rapids Christian High School 2005 — 2009
Service Express, Inc. September 2014 - Present
Meijer May 2014 - September 2014
Davenport University August 2012 - April 2014
Davenport University August 2011 - August 2012
Big Brothers Big Sisters of the Great Lakes Bay Region March 2011 - August 2011
Skills
Leadership, Event Planning, Public Speaking, Student Affairs, Critical Thinking, Student Leadership, Admissions, Web Development, Web Design, Resume Writing, Community Outreach, Data Structures, Visual C#, ASP.NET, Database Design, Web Content, PHP, Java, Teamwork, Usability, Residence Life, JavaScript, User Interface Design, AngularJS, Front-end Development, CSS
Education
Davenport University 2011 — 2014
Bachelor of Science (BS), Web Design and Development and Computer Programming
Bullock Creek High School
Service Express, Inc. September 2014 - Present
City of Mentor November 2013 - December 2014
Service Express, Inc. June 2011 - September 2014
Service Express, Inc. December 2009 - June 2011
United States Marine Corps October 2005 - October 2009
Skills
Team Leadership, Storage, Mainframe, Sun, Computer Hardware, Customer Service, Team Building, Customer Satisfaction, Inventory Management, Hardware, Data Center, IT Service Management, Process Improvement, Leadership Development, Service Delivery, Management, IT Management, Training, Customer Retention
Education
John Carroll University 2004 — 2007
N/A, Business Management
Saint Ignatius of Loyola 1999 — 2003
Service Express, Inc. July 2008 - Present
Service Express, Inc. July 2005 - July 2008
Service Express, Inc. July 2002 - July 2005
Service Express, Inc. July 2001 - July 2002
Service Express, Inc. July 1999 - July 2001
Skills
Customer Service, Customer Satisfaction, Customer Relations, Coaching, Team Leadership, SLA, Inventory Management, Computer Hardware, Team Building, Strategic Planning, Dell PowerEdge Servers, IBM iSeries, HP EVA, EMC Storage, HP Server Hardware, HP-UX, NetApp, Hitachi, IBM Mainframe, Recruiting, Storage, Sla, HP Proliant, Sales Process, Data Center, Troubleshooting, Servers, Clariion, Customer Retention, Hardware, Sun, Management, IBM Servers, Technical Support, Tape Libraries, Dell PowerVault, Dell Computers, Storage Area Networks, Disaster Recovery, HP Storage, DS4000, SAN, HP Server, HP Blade, Virtualization, IBM Certified, Solution Selling, Enterprise Storage, Leadership, Sales
Education
ITT Technical Institute-Troy 1988 — 1990
NIT 1986 — 1988
Electronics and Computers
Koops Incorporated May 2015 - Present
Rivertown Finance December 2013 - May 2015
ViaQuest, Inc. December 2012 - November 2013
Service Express, Inc. April 2012 - November 2012
Calvin College November 2011 - May 2012
Calvin Theological Seminary April 2011 - January 2012
Hungerford, Aldrin, Nichols & Carter, PC January 2011 - April 2011
Justin Amash for Congress March 2010 - December 2010
Skills
Accounting, Payroll Processing, Bookkeeping, Income Tax, Organizing, Organizational..., Auditing, Customer Service, Payroll, Training
Education
Calvin College 2008 — 2012
Bachelor of Science in Accounting (BSA) and Psychology Minor, 3.89
South Christian High School 2004 — 2008
Spectrum Health April 2015 - Present
Service Express, Inc. June 2012 - April 2015
Agent Alliance Corporation January 2010 - August 2011
Agent Alliance Corporation October 2009 - January 2010
Agent Alliance Corporation May 2008 - October 2009
Aerotek Commercial Staffing May 2007 - May 2008
Skills
Applicant Tracking..., Recruiting, Sourcing, Technical Recruiting, Training, Teamwork, Leadership, Interviews, Social Networking, Sales, Team Building, Team Leadership, Customer Service, Time Management, Cold Calling, Employee Relations, Networking, Insurance, Hiring, Human Resources, Customer Satisfaction, Selling, New Business Development, Strategic Planning, College Recruiting, SaaS, Talent Acquisition, Account Management, SDLC, Internet Recruiting, Onboarding, CRM, Staffing Services, Building Relationships, Customer Retention, Relationship Building
Education
Grand Rapids Community College 2005 — 2009
Rockford High School
Service Express, Inc. August 2014 - Present
Amino Transport October 2010 - July 2014
Cintas September 2002 - April 2007
Cosmopolitan Magazine June 1999 - September 2002
Haden 1995 - 2002
SunTel Services 1995 - 1997
Boys and Girls Club of Troy 1993 - 1996
Skills
Sales Management, Vendor Relations, Transportation, Freight, Trucking, Customer Relations, Outlook, Sales Operations, Customer Service, Cold Calling, Logistics, Continuous Improvement, Sales, Transportation..., Purchasing, Truckload, LTL, Management, Team Building, Account Management, Data Center, Leadership, Sales Process, Computer Hardware, Customer Satisfaction
Education
Northwood University 1998 — 2003
BA, Buisness
Troy Athens High School 1989 — 1991
Service Express, Inc. September 2015 - Present
Thinkbox Creative February 2013 - August 2013
Skills
Marketing, Advertising, Social Media Marketing, Marketing Strategy, Sales, Public Speaking, Graphic Design, Adobe Creative Suite, Web Design, Microsoft Office, Marketing Communications, Online Marketing, Brand Development, Social Networking, Team Building, Integrated Marketing, Online Advertising
Education
Calvin College
Bachelor’s Degree, Business/Communications
Calvin College
Bachelors, Business/Communications
Service Express, Inc. June 2015 - Present
Service Express, Inc. October 2013 - May 2015
Walker Roadhouse June 2009 - October 2013
Skills
Leadership, Customer Service, Customer Satisfaction, Servers, Solution Selling, Account Management, Teamwork, Sales, Positive Can-do Attitude, PowerPoint, Enthusiastic..., Passionate about work, Storage, Professional oral and..., Organization, Straight Talking, Technical Support, Cold Calling, Networking, HP, Team Leadership, Salesforce.com
Education
Grand Valley State University 2005 — 2010
Bachelor's degree, Elementary Education
South Lyon High School 2002 — 2005
Service Express, Inc. 2015 - 2015
M*Modal August 2012 - November 2014
Van Belkum Companies, LLC March 2007 - August 2012
Meijer September 2002 - March 2007
Kirby House Restaurant May 2000 - June 2002
Skills
Account Management, Process Improvement, Solution Selling, Troubleshooting, Training, Team Building, Transcription Services, VoIP, Managed Services, Leadership, Customer Service, Project Management, Management, Change Management, Workforce Management, Workflow Management, Employee Engagement
Education
Aquinas College 2003 — 2006
Masters, Management
Grand Valley State University 1996 — 2001
Bachelor of Science (B.S.), Psychology
Grand Haven High School
Service Express, Inc. July 2010 - Present
Contractor February 2010 - July 2010
Self December 2008 - July 2010
Crowe Horwath LLP November 2000 - December 2008
IBM 1995 - 2000
Skills
IBM AS/400, IBM iSeries, Storage, Training, EMC Storage, Dell PowerEdge Servers, HP Proliant, HP EVA, HP Server Hardware, IBM Servers, VMware ESX, IBM pSeries, Tape Libraries, Laser Printers, Servers, Hardware, HP, Troubleshooting, Data Center, Technical Support, Computer Hardware, Windows Server, Network Administration, Dell Computers, Networking, Laptops, Sun, SAN, Windows, Dell PowerVault, Clariion, VMware, Storage Area Networks, NetApp, Disaster Recovery, HP-UX, Windows 7, Virtualization, Operating Systems, Windows XP, Printers, HP Server, Cisco Technologies, Active Directory, Solaris, HP Storage, HP Blade
Education
Indiana University South Bend 1988 — 1993
N/A, Computer Science, Japanese
St. Joseph's High School 1984 — 1988
CentricsIT May 2015 - Present
Service Express, Inc. January 2014 - May 2015
Skills
Data Center, Computer Hardware, IT Hardware Support, Cost Savings Strategies, Servers, Storage Area Networks, Data Center..., Switches, Data Center Relocation, OEM contracts, B2B, CRM, Salesforce.com, Contract Negotiation, Market Research, Cisco Technologies, Dell PowerEdge Servers, Cisco SMARTnet, Dell PowerVault, HP Proliant, EMC Storage, NetApp, IBM Servers
Education
Georgia College and State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Service Express, Inc. June 2015 - Present
Best Buy July 2008 - Present
Best Buy July 2008 - June 2015
Tweeter August 2002 - March 2008
Skills
•Dynamic Audio/Video..., Training, Sales, Management, Troubleshooting, Networking, Retail, Time Management, Sales Management, Customer Service, Merchandising, Budgets, Marketing Strategy, Software Installation, VoIP, Electronics
Education
Luther Rice College & Seminary 2015 — 2016
Master's in Ministry (M.Min), Theological and Ministerial Studies, Master's
Georgia State University 2001 — 2007
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Georgia State University 2001 — 2007
Bachelor of Arts (BA), Cinematography and Film/Video Production
Service Express, Inc. September 2014 - Present
Education
Florida State University 2003 — 2008
Bachelor’s Degree
Service Express, Inc. October 2011 - Present
Shuandi July 2004 - Present
Cornerstone University March 2014 - July 2015
The Grand Rapids Press July 2007 - October 2011
Grand Rapids Press January 2004 - June 2007
Grand Rapids Press March 2001 - January 2004
Family Christian Stores July 2000 - February 2001
Skills
Social Media, Social Media Marketing, Social Media Measurement, B2B Marketing Strategy, Direct Mail Programs, Brand Developement, Content Marketing, Advertising, Strategic Planning, Marketing Automation, Email Marketing, Published Author, Inbound Marketing, Inbound Lead Generation, Strategic Leadership, Team Leadership, Mentoring, Public Speaking, Lead Generation, CRM, Leadership, B2B, Brand Development, New Business Development, Customer Service, Online Advertising, Sales, Public Relations, Online Marketing, Blogging, Customer Retention, Social Networking, Digital Marketing
Education
Cornerstone University, MBA 2005 — 2007
MBA, Marketing, Finance, Economics, Business Law
Cornerstone University 1996 — 2000
Bachelors, Business Management
Service Express, Inc. April 2015 - Present
Service Express, Inc. September 2014 - April 2015
Service Express, Inc. May 2014 - September 2014
Skills
Leadership, Marketing, Highly personable, Salesforce.com, Lead Generation, Goal Orientated, Social Media Marketing, Team Building, Marketing Automation, Sales, Microsoft Technologies, Computer Proficiency, Event Planning, Budgets, Pardot, Online Lead Generation, Salesforce.com..., Salesforce.com...
Education
Grand Valley State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing, Senior
Service Express, Inc. May 2015 - Present
Meld Automation Solutions April 2014 - Present
Neopost Southeast September 2013 - March 2014
Neopost Southeast February 2013 - August 2013
Neopost USA July 2012 - January 2013
Pitney Bowes January 2011 - July 2012
Pitney Bowes September 2009 - January 2011
Pitney Bowes January 2006 - September 2009
Pitney Bowes January 2004 - January 2006
Pitney Bowes 1994 - 1999
Skills
Solution Selling, Document Management, Sales Process, Document Imaging, B2B, Account Management, Key Account Management, Direct Sales, New Business Development, Sales Management, Direct Marketing, Outsourcing, Direct Mail, Product Marketing, Software Industry, CRM, Selling, Lead Generation, P&L Management, Leadership, Sales, Sales Operations, Channel Partners, Management, SaaS, Sales Presentations, Cold Calling, Salesforce.com, Enterprise Software, Marketing, Customer Satisfaction, Selling Skills, Customer Service, Strategic Partnerships, Team Building
Education
Jacksonville State University 1982 — 1986
Service Express, Inc. November 2014 - Present
Paychex May 2011 - November 2014
Interface Security Systems July 2007 - May 2011
Urban Media Group October 2006 - July 2007
United Insurance Group March 2006 - October 2006
Fab Lab Inc September 2003 - October 2006
Retail Brand Alliance November 2001 - November 2005
Skills
Cold Calling, Sales, Sales Management, B2B, Management, Customer Service, Account Management, Sales Process, Payroll, Training, Team Leadership, Sales Operations, Retail, Customer Satisfaction, Inventory Management, Team Building, Selling, Negotiation, Budgets, Strategic Planning, New Business Development, Business Development, Solution Selling, Marketing Strategy, Contract Negotiation, Sales Presentations, Customer Engagement, Data Center, Servers, Dell PowerEdge Servers, IBM Servers, HP Servers, Disaster Recovery, Cisco Technologies, Hitachi Storage
Education
University of Missouri - St. Louis 2001 — 2003
Bachelor of Arts, Communication
Missouri State University 1998 — 2001
Bachelor of Arts (BA), Business/Corporate Communications
Accenture April 2015 - Present
Service Express, Inc. October 2012 - April 2015
Service Express, Inc. November 2008 - October 2012
IT Services of Michigan, LLC January 2006 - November 2008
Best Buy 2005 - 2006
Skills
HP EVA, Servers, HP, IBM Servers, Mainframe, IBM SAN, Sun, EMC Storage, IBM iSeries, Troubleshooting, SaaS, Technical Support, Dell PowerEdge Servers, HP Proliant, Hardware, Disaster Recovery, Cisco Technologies, Storage, Tape Libraries, Data Center, NetApp, IBM pSeries, Solaris
Education
Cleary University 2005 — 2009
Bachelor's, Computer Information Systems
Service Express, Inc. April 2015 - Present
Service Express, Inc. May 2014 - April 2015
Standard Lifters Llc May 2013 - May 2014
Grand Valley State University August 2012 - August 2013
W&W Plastics May 2012 - August 2012
Education
Grand Valley State University 2012 — 2016
Double Majoring in Marketing (Sales) & Finance
Grandville High School 2008 — 2012
3.79 GPA
Service Express, Inc. January 2012 - Present
Service Express, Inc. October 2001 - January 2012
Bernard J. Blough Automotive 1985 - 2001
Skills
Inventory Management, Problem Solving, Troubleshooting, Team Leadership, Strategic Planning, Hardware, Project Management, Team Building, Servers, Sales, Supply Chain, Logistics, HP, Data Center, Computer Hardware, Customer Satisfaction, Training, Solution Selling, Vendor Management, Storage, Networking, Process Improvement, Sales Management, Technical Support, Purchasing, Leadership, Account Management, Sales Operations, Customer Service, Management
Education
Grand Rapids Community College 1997 — 2000
Associates, Liberal Arts, Music, Information Tech
Thornapple-Kellogg H.S. 1994 — 1997
Service Express, Inc. July 2015 - Present
Farmers Insurance September 2011 - August 2015
Associated Language Consultants December 2010 - August 2011
Lake Michigan Credit Union January 2005 - September 2010
V-Day August 2009 - April 2010
Flash Transport LLC July 2005 - December 2009
Skills
Fundraising, Leadership, Time Management, Sales, Microsoft Office, Customer Service, PowerPoint, Public Speaking, Nonprofits, Data Entry, Event Planning, Community Outreach, Research, Microsoft Word, Microsoft Excel, Data Analysis, Social Networking, Strategic Planning, Team Building, Coaching, Management, Team Leadership, Teaching, Negotiation, Account Management, New Business Development, Project Planning, Community Development, Volunteer Management, Program Development, Analysis
Education
Grand Valley State University 2005 — 2009
BS, Public and Nonprofit Administration
Service Express, Inc. July 2012 - Present
Service Express, Inc. May 2011 - July 2012
Davenport University January 2008 - May 2011
Buiten & Associates, LLC May 2009 - July 2009
Skills
Customer Service, Team Leadership, Customer Satisfaction, Team Building, Microsoft Office, Social Media, Marketing, Networking, Time Management, Inventory Management, Strategic Planning, Project Management, Microsoft Excel, Public Relations, Marketing Strategy, Marketing Communications, Sales Process, Training, Leadership, Budgets, Fundraising
Education
Davenport University 2007 — 2011
Bachelors, Marketing, Concentration: Advertising/Promotions
Service Express, Inc. August 2015 - Present
Lowe's Companies, Inc. May 2015 - August 2015
Proventix Inc October 2009 - June 2015
United States Air Force 1988 - 2013
IBM Global Services 2005 - 2009
IBM September 1999 - July 2005
IBM 1998 - 1999
Skills
Storage, SAN, Enterprise Storage, Brocade, Virtualization, Shell Scripting, Test Planning, Storage Area Networks, Testing, Enterprise Architecture, SAN Volume Controller, Project Management, Hardware, DS4000, AIX, Data Security, System Administration, Windows System..., Software Project..., Budget Monitoring, Product Cost Analysis, Technology Integration, Cost Control, System Configuration, System Conversion, Cross-functional Team..., Computer Hardware..., Network Troubleshooting, Software Troubleshooting, Hardware Diagnostics, Computer Diagnostics, Disaster Recovery, Vendor Management, Vendor Relations, Client Relations, Customer Service, Solutions Design, Software Installation, Hardware Installation, Storage Systems, Network Administration, Cloud Computing, Cloud-based, Integration
Education
New Mexico State University 1991 — 1998
Bachelor of Business Administration (B.B.A.), Business Computer Systems
Community College of the Air Force
Associate of Science (A.S.), Munitions Systems/Ordinance Technology
Service Express, Inc. July 2015 - Present
CityFlatsHotel March 2015 - June 2015
Counseling Services, Aquinas College August 2013 - May 2015
The Harbor Grand Hotel May 2014 - September 2014
The Gordon Beach Inn / The Lakeside Inn May 2012 - September 2014
Skills
People-oriented, Customer Relations, Teamwork, Hospitality, Customer Satisfaction, Customer Service, Public Speaking, Group Communication, Clear Communications, Social Media, Event Planning, Microsoft Excel, Microsoft Word, Sales
Education
Aquinas College 2011 — 2015
Bachelor of Arts (B.A.), Communication
Aquinas College 2011 — 2015
Bachelor of Arts (B.A.), Communication, General
Service Express, Inc. September 2015 - Present
Employment Plus May 2014 - September 2015
The OnStaff Group April 2013 - May 2014
Sprint May 2012 - April 2013
Sam's Club 2011 - 2012
Skills
Business Development, CRM, Sales Process, Business Analysis, Consulting, Vendor Management, Sales Management, Contract Negotiation, Sales, Management, Program Management, Marketing, Salesforce.com, Solution Selling, Account Management, Strategic Partnerships, Selling, Cold Calling, Competitive Analysis, Sales Operations, Customer Service, Team Building
Education
Central Michigan University 2008 — 2011
Bachelor's degree, Marketing/Professional Sales
Kalamazoo Valley Community College 2007 — 2008
Associate's degree, Psychology
Ferreri Search December 2014 - Present
Insperity December 2013 - December 2014
Service Express, Inc. May 2012 - October 2013
Apex Systems December 2006 - May 2012
SunTrust Mortgage November 2005 - December 2006
JPMorgan Chase Bank November 2004 - November 2005
Skills
Business Services, Recruiting, Cold Calling, New Business Development, Account Management, CRM, Sales, Leadership, Management, Customer Service, Sales Management, Business Development, Solution Selling, Human Resources, Sales Process, Team Leadership, Contract Negotiation, Customer Retention, Project Management, Team Building, Data Center, Strategic Planning, Process Improvement, Training, Telecommunications
Education
East Carolina University 2000 — 2004
BSBA, Marketing
East Carolina University - College of Business 2000 — 2004
Bachelor of Science, Business Administration; Marketing
IAVI, Pro A/V Distribution Made Simple August 2014 - Present
Service Express, Inc. April 2013 - May 2014
Convergence Consulting Group July 2011 - March 2013
PC Connection 2009 - 2011
Tech Data Corporation 1999 - 2008
Barnett Bank 1994 - 1998
First interstate Bank 1987 - 1992
Skills
Account Management, Business Development, Business Intelligence, Consulting, Critical Thinking, Enterprise Software, Entrepreneurship, Marketing, Negotiation, Public Relations, Sales Management, Sales Prospecting, Solution Selling, Strategic Planning, Training, Selling, Lead Generation, Product Marketing, Salesforce.com, Sales, Sales Process, Marketing Management, Direct Sales, New Business Development, Management, Leadership, Go-to-market Strategy, Product Management, Project Planning, Sales Presentations, Competitive Analysis, Managed Services, Pricing
Education
California State University-Northridge
BA, Child Development (very much applicable in business!)
Service Express, Inc. January 2015 - Present
Auto-Chlor System September 2014 - January 2015
Enterprise Fleet Management May 2013 - September 2014
Enterprise Rent-A-Car February 2010 - May 2013
Skills
Data Center, Customer Service, HP, HP Proliant, Dell PowerEdge Servers, Data Center Relocation, EMC, EMC Storage, IBM iSeries, Cisco, HP9000, DS4000, EMC Celerra, DEC Alpha, SAN, NetApp, Hitachi SAN, Data Center Operations, HP Storage, Fleet Management, Customer Satisfaction, Customer Retention, Sales Management, Account Management, Sales, Inventory Management, Sales Process, Profit, Strategy, Direct Sales, Sales Operations, Cold Calling, Salesforce.com, Leadership, B2B, New Business Development, Operations Management, Team Building, P&L, Management, Vehicles, Marketing
Education
Radford University - College of Business and Economics 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Cave Spring High School 2001 — 2005
Service Express, Inc. May 2015 - Present
Service Express, Inc. June 2014 - May 2015
Service Express, Inc. October 2010 - June 2014
IBM January 2006 - April 2009
Skills
HP, Servers, Storage, Sun, Computer Hardware, HP Proliant, Data Center, Customer Satisfaction, IBM iSeries, Mainframe, Hardware, Troubleshooting, Team Leadership, Sla, Technical Support, HP-UX, Dell PowerEdge Servers, SAN, Dell Computers, EMC Storage, IBM Servers, HP EVA, NetApp, Windows Server, Virtualization, VMware, Storage Area Networks, VMware ESX
Education
ITT Technical Institute-Indianapolis 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Technical Project Management
ITT Technical Institute-Seattle 1994 — 1996
Associates of Applied Science, Electronics Engineering Technology
Service Express, Inc. March 2014 - Present
Grand Rapids Cyclones May 2013 - May 2015
Varsity News Network August 2013 - March 2014
AmerAsian Productions May 2013 - August 2013
Cold Heading Company November 2012 - May 2013
Grand Rapids Sport and Social Club March 2011 - November 2012
Genesee Fieldhouse June 2007 - June 2012
Jenison High School November 2011 - March 2012
Skills
Leadership, Event Planning, Marketing, Customer Service, Team Leadership, Time Management, Event Management, Salesforce.com, Sales, Cold Calling Experience, Sports Management, Social Media Marketing, Strategic Planning, Training, Market Research, Media Relations, Microsoft Office, Retail, Management, Sales Process, Budget Monitoring, Website Updating, Quality Control, Sponsorship Sales, Outside Sales, Analytical Reasoning, Cold Calling, Employee Training, Hiring Employees, Operations Management, Social Media, Blogging, Social Networking
Education
Grand Valley State University 2006 — 2011
B.A. degree, Physical Education; an emphasis in Sports Leadership, and; Sports Management
DRH Consulting LLC 2014 - Present
Service Express, Inc. April 2011 - September 2013
Mortenson Family Dental May 2010 - December 2010
Kitchen Kompact, Inc. 1994 - January 2010
Valhalla Golf Club January 1989 - January 1994
Jazzercise, Inc. 1982 - 1989
Skills
Storage, RS/6000, xSeries, pSeries, Solution Selling, Account Management, IBM iSeries, Data Center, Networking, Computer Hardware, New Business Development, Sales Management, Team Leadership, Disaster Recovery, Cold Calling, Servers, Virtualization, Customer Satisfaction, Team Building, Hardware, Qualifying Prospects, Sun, HP, Dell PowerEdge Servers, Troubleshooting, Sales Process, Service Delivery, Managed Services, B2B, Business Development, HP Proliant, Customer Retention, Selling, Sales Operations, Management, SaaS, Salesforce.com, Sales Presentations, Direct Sales, Enterprise Software, Channel Partners, Marketing, VoIP, NetApp, SAN, CRM, Storage Area Networks, Dell Computers, Cloud Computing, Cisco Technologies
Education
Bellarmine University - Professional Development 2011 — 2011
Professional Development, Using Google Account to Grow Your Business
Bellarmine University - Professional Studies 2011 — 2011
Continuing Education Class, Social Media for Small Business
University of Louisville 1974 — 1980
Bachelor of Science, Education
Ball State University 1974 — 1976
BS, Education
Service Express, Inc. March 2009 - Present
DeHaan Homes April 2004 - March 2009
Great Lakes Computer August 1999 - April 2004
IKON Office Solutions November 1995 - August 1999
Education
Calvin College 1989 — 1992
BS, Accounting
Lynden Christian High School 1985 — 1988
CC&N July 2014 - Present
Service Express, Inc. June 2012 - July 2014
Walmart November 2001 - June 2012
Skills
Computer Hardware, Troubleshooting, Customer Service, Windows 7, Networking, Technical Support, Customer Satisfaction, Hardware, Servers, XP, Team Leadership, Windows, Microsoft Office, Telecommunications, HP, Laptops, System Administration, Software Documentation, Active Directory, Computer Repair, Access, Data Center, Operating Systems, Inventory Management, Windows Server, VMware, Windows Vista, Software Installation, Wireless Networking, IBM AS/400, Help Desk Support, Windows XP, Printers
Education
ITT Technical Institute-Greenfield 2010 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, 4.0
Service Express, Inc. December 2012 - Present
Service Express, Inc. February 2009 - December 2012
Dwelling Place Inc. May 2008 - June 2008
Allied Waste Services April 2006 - April 2007
Sunset Association August 2002 - April 2006
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Servers, IBM iSeries, Customer Retention, Microsoft Office, Windows, Cold Calling, HP, Time Management, Telecommunications, Inventory Management, XP, Computer Hardware, Networking, Windows 7, Hardware, Technical Support, Sales Process, Account Management, Training, Sales, Data Center, Solution Selling, Team Building, Leadership, Team Leadership, Process Improvement, Strategic Planning, System Administration, Storage, Software Documentation, Salesforce.com
Education
Davenport University
Bachelor in Business Administration, Marketing and Public Relations
Service Express, Inc. January 2012 - Present
Service Industry Association (SIA) May 2014 - Present
Service Express, Inc. January 2000 - December 2011
Service Express, Inc. 1999 - 2000
Service Express, Inc. 1988 - 1999
Skills
Troubleshooting, Customer Satisfaction, Team Building, Computer Hardware, Solution Selling, Team Leadership, Customer Service, HP, Account Management, Training, Sales Management, Process Improvement, Leadership, Management, Servers, Operations Management, Inventory Management, Coaching, New Business Development, Data Center
Education
Itt Technical Institute-Grand Rapids 1986 — 1988
Electronics Engineering
Calvin College 1985 — 1986
Cornerstone University 1983 — 1985
Service Express, Inc. December 2012 - Present
Service Express, Inc. January 2010 - December 2012
Service Express, Inc. January 2006 - January 2010
Service Express, Inc. April 1999 - January 2006
Service Express, Inc. May 1996 - April 1999
Skills
Technical Support, HP Proliant, Clariion, Training, DS4000, EMC Celerra, SAN, HP9000, IBM iSeries, NetApp, IBM Mainframe, Technical Training, VMS, VMware ESX, xSeries, Sun Enterprise, DEC Alpha, RS/6000, DEC VAX, HP Storageworks, EMC Clariion, Storagetek, Sales Support, HP Integrity, IBM DS4000, IBM DS8000, HP Lefthand SAN, TRU64, ADDIE, Instructional Design, Adobe Connect, Captivate, Moodle, Learning Management..., Adult Learning..., Training Facilitation, Troubleshooting, Dell PowerEdge Servers, HP, Hardware, HP Storage, Storage, Tru64, Disaster Recovery, Sales Operations, Sun, Tape Libraries, HP-UX, Printers, Storage Area Networks
Education
Indian Hills Community College 1994 — 1996
Associate, Computer Systems and Networks
Service Express, Inc. November 2005 - Present
Bell Industries June 2000 - October 2005
Skills
HP, Servers, Computer Hardware, Hardware, Laptops, Troubleshooting, Storage, Technical Support, Windows Server, Data Center, Printers, Windows 7, Disaster Recovery, Networking, Sun, Dell Computers, Dell PowerEdge Servers, HP Proliant, SAN, Virtualization, Windows XP, VMware ESX
Education
Indiana University-Purdue University at Indianapolis 1988 — 1990
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Perry Meridian High School 1979 — 1983
General Studies
Service Express, Inc. September 2005 - Present
Leica Geosystems 2000 - 2005
Skills
Hardware, Sun, HP Proliant, HP, Dell PowerEdge Servers, Storage, Servers, Tape Libraries, Computer Hardware, Clariion, IBM Servers, HP-UX, Troubleshooting, Linux, Storage Area Networks, Unix, Windows, HP Server Hardware, Dell Computers, SAN, Data Center, HP EVA, EMC Storage, VMware ESX, Virtualization, Windows Server
Education
Grand Rapids Community College
ITT Technical Institute
Service Express, Inc. May 2014 - Present
LeanLogistics January 2013 - May 2014
LeanLogistics July 2010 - January 2013
One Communications May 2009 - August 2009
Skills
Salesforce.com, Marketing Automation, Lead Generation, Marketing, Email Marketing, Marketing Strategy, Microsoft Office, Salesforce.com..., Marketo, Sales Operations, Trade Shows, Sales Process, Sales, Pardot, Management, Account Management, SaaS, Marketing Management, Contract Negotiation, Customer Service, CRM, Analytics, Logistics, Training, Data Analysis, Marketing Operations
Education
Central Michigan University 2005 — 2009
Bachelor, Marketing and Logistics
Coyote Logistics October 2014 - Present
Service Express, Inc. June 2013 - July 2014
RJ young June 2012 - June 2013
Skills
Negotiation, Communication, Microsoft Office, Customer Service, Sales, Cold Calling, Social Media, Team Leadership, Microsoft Word, Social Networking, Account Management, New Business Development, Teamwork, Marketing Communications, Marketing Strategy, Customer Satisfaction, B2B, Proposal Writing, Solution Selling, Document Imaging, Business, Public Speaking, Customer Retention, Time Management, Sales Process, Microsoft Excel, PowerPoint, Event Planning, Direct Sales, Sales Presentations, Research, Marketing, Public Relations, Contract Negotiation, Selling, Lead Generation
Education
Auburn University 2007 — 2012
Bachelor of Arts (B.A.), Professional and Technical Communication
ums 2003 — 2007
Service Express, Inc. June 2014 - Present
Service Express, Inc. January 2011 - June 2014
ITT Technical Institute July 2008 - January 2011
ITT Technical Institute February 2010 - December 2010
ITT Technical Institute February 2005 - July 2008
Manpower of Greenville, MI May 2003 - February 2005
Kohl's Department Stores September 1999 - May 2003
Education
Michigan State University 1999 — 2001
BA, Communication/Public Relations
Service Express, Inc. August 2013 - Present
Farmers Insurance November 2009 - August 2013
Education
Grand Valley State University
Service Express, Inc. May 2015 - Present
Paycor July 2013 - May 2015
EarthLink May 2010 - July 2013
Cornerstone Telephony Solutions September 2002 - May 2010
Mitel September 1999 - September 2002
Skills
Negotiation, CRM, Sales Operations, VoIP, MPLS, SIP, Call Centers, Telecommunications, Account Management, Customer Service, Training, Sales, Direct Sales, Sales Process, Sales Presentations, Written & Oral..., Business Strategy, Business Analysis, New Business Development, Business Process..., Corporate Sales..., Networking, SaaS, Selling, Cold Calling, Solution Selling
Education
Appalachian State University 1995 — 1999
Bachelor of Science in Business Administration, Business Management
Winter Park High School 1992 — 1995
Service Express, Inc. April 2015 - Present
Aquinas College August 2014 - May 2015
Aquinas College September 2013 - January 2015
Skills
Social Media, Social Networking, Public Speaking, Microsoft Office, Team Building, Time Management, Communication, Customer Satisfaction, French to English, Group Dynamics, Group Work, Public Relations, Leadership Development
Education
Grand Valley State University 2015 — 2018
Master’s Degree, Communication and Media Studies
Aquinas College 2011 — 2015
Liberal Arts, Communication, General, 3.46
Hononegah
Aflac September 2015 - Present
Service Express, Inc. March 2015 - September 2015
Cintas January 2012 - March 2015
Cintas June 2010 - January 2012
Cintas August 2009 - June 2010
Cintas August 2007 - August 2009
Skills
Customer Satisfaction, Customer Service, Operations Management, Account Management, Sales, Sales Operations, Profit, Inventory Management, B2B, Process Scheduler, Budgets, Cold Calling, Management, Direct Sales, Leadership, Team Building, Sales Management, Sales Process, Customer Retention, Strategic Planning, New Business Development
Education
Catawba College 2002 — 2006
Bachelor of Science (BS), Communication, General
Bourne High School
CBCS Custom Networks Inc.& Award Networks USA, Inc. August 1995 - Present
Telsource Corporation June 2004 - December 2008
Service Express, Inc. June 2003 - April 2004
Vital Network Services 1985 - 2002
General DataComm 1985 - 1995
Skills
Troubleshooting, Telecommunications, VoIP, Problem Solving, Operating Systems, IT Service Management, Network Administration, Customer Service, CCNA, CNE, MCSE, Structured Cabling, Fiber Optics, Major LAN / WAN Project..., PBX Systems like Mytel,..., AS 400 Servers, IBM..., Complete Network Design..., Complete PC and Server..., Infrastructure..., Local Area Network, PC, Network Design, Servers, Switches, Computer Hardware, Routers, Windows Server, Certified Novell..., Network Security, Microsoft Certified..., Active Directory, LAN-WAN, Technical Support, Cisco Technologies, WAN, Networking, Wireless, Software Installation, VPN, Cloud Computing, Hardware, Network Engineering, Data Center, Solution Selling, Managed Services, Management, Unified Communications, Account Management, IP, Information Technology
Education
DeVry University-Illinois 1977 — 1980
Associate's degree, Computer and Information Sciences and Support Services, A
Service Express, Inc. May 2006 - Present
Activa Travel 2000 - 2006
Skills
Servers, Strategic Planning, New Business Development, Account Management, Team Leadership, Troubleshooting, Computer Hardware, Customer Satisfaction, Program Management, CRM, Sales Management, Customer Service, Marketing, Team Building, Leadership, Solution Selling, Hardware, HP, Operating Systems, Solaris, B2B, Storage, SaaS, HP-UX, Customer Retention, Technical Support
Education
Calvin College 1985 — 1989
DCS
DCS
DCS
N2 Publishing December 2014 - Present
John S. Swift Company December 2013 - November 2014
Service Express, Inc. November 2009 - August 2013
Blick Art Materials June 2004 - February 2009
RadioShack August 1984 - May 2004
Skills
Sales Management, Sales, Solution Selling, Cold Calling, B2B, Team Building, Customer Satisfaction, Account Management, Customer Service, Retail, Sales Process, Inventory Management, Management, Storage, Recruiting, New Business Development, SaaS, Sales Operations, Leadership, HP, Marketing, Selling, Business Development, Data Center, Contract Negotiation, Marketing Strategy, Networking, Direct Sales, Salesforce.com, Time Management, Lead Generation, CRM, Vendor Management, Customer Retention, Managed Services, Team Leadership, Sales Presentations, Key Account Management, Enterprise Software, Training, Channel Partners, Cloud Computing, Cisco Technologies, Servers, Consulting, Telecommunications, Strategic Partnerships, NetApp, Virtualization, Professional Services
Education
Indiana University - Kelley School of Business 1980 — 1984
BS, Marketing
Concord High School 1976 — 1980
Service Express, Inc. May 2015 - Present
hi5 Recognition, a Baudville company September 2013 - May 2015
OtterBase March 2009 - September 2013
Haute PR July 2008 - March 2009
Sanderson and Associates June 2007 - July 2008
Lezotte Miller Public Relations September 2006 - June 2007
NBC WILX-TV March 2006 - August 2006
Skills
Team Management, Social Networking, Social Media, Public Relations, Customer Service, Social Media Marketing, Recruiting, Account Management, Marketing Communications, Advertising, Management, Training, Internet Recruiting, Marketing, Sales, Interviews, Sourcing, Microsoft Office, Nonprofits, Strategy, Leadership, Human Resources, Staffing Services, Employee Benefits, Temporary Placement, Contract Recruitment, Technical Recruiting, Applicant Tracking..., Cold Calling, Talent Acquisition, College Recruiting, Benefits Negotiation, Resume Writing, CRM, Building Relationships, Business Networking, Networking, Screening Resumes, Permanent Placement, Temporary Staffing, Staff Augmentation, Screening, Executive Search, Employee Training, Onboarding, Project Management, Communication
Education
Michigan State University 2001 — 2005
BA, Journalism
Value Added Distributors August 2010 - Present
Service Express, Inc. November 2009 - August 2010
WellPoint, Inc. November 2005 - December 2009
Claim Management Services, Inc. (subsidiary of WellPoint, Inc.) November 2000 - July 2005
Athena Group/New Technology Solutions July 1998 - September 2000
CenturyTel Communications/Pacific Telecom Cellular (dba Cellulink) July 1995 - July 1998
Outlook Group August 1991 - July 1995
Skills
Disaster Recovery, Computer Hardware, Windows Server, Process Improvement, Cisco Technologies, Servers, Troubleshooting, Hardware
Education
Lakeland College 1995 — 2010
BA, Computer Science, Business Administration
Service Express, Inc. February 2015 - Present
Ohio International Lumber December 2013 - February 2015
Spectrum Health September 2012 - October 2013
Adena Health System January 2008 - August 2012
Pike Community Hospital 1998 - 2007
Skills
Healthcare, Healthcare Management, Leadership, Process Improvement, Team Building, Hospitals, Customer Service, Physician Relations, Healthcare Information..., Revenue Cycle, Microsoft Office, Access, Six Sigma
Education
Pickaway Ross Joint Vocational School District 1990 — 1992
Data Processing
Adena High School 1989 — 1992
Wave Solutions November 2009 - Present
Church Solutions Group June 2008 - September 2012
Daybreak Church June 2006 - August 2010
Frontline Community Church May 2002 - June 2006
Service Express, Inc. April 2000 - May 2002
Skills
Project Management, Strategic Planning, Fundraising, Volunteer Management, Live Events, Web Design, Graphic Design, Motion Graphics, Leadership, Technology, Video Production, Video Editing, Electric Guitar, Digital Recording, Website Development, Photoshop, Illustrator, SMAART, Sound Systems, Live Video, Logo Design, After Effects, Premiere, OmniGraffle
Education
Indiana Wesleyan University 1995 — 1999
Bachelor's degree, Christian Studies
Grandville Public Schools
Access Information Management February 2014 - Present
Service Express, Inc. February 2012 - January 2014
Certified Records Management July 2008 - January 2012
Iron Mountain 1995 - 2008
Skills
Solution Selling, New Business Development, Consultative Selling, Cold Calling, Sales Management, Account Management, B2B, Business Development, CRM, Channel Partners, Cloud Computing, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Data Center, Direct Sales, Enterprise Software, HP, Key Account Management, Lead Generation, Leadership, Managed Services, Management, Networking, SaaS, Sales Presentations, Sales Process, Selling, Servers, Storage, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Technical Support, Training, Sales, Sales Operations
Education
Northeastern University 1991 — 1993
Master, International Business
Southern New Hampshire University 1987 — 1990
Bachelors, Business Administration
Service Express, Inc. January 2009 - Present
ADP March 2001 - January 2009
BAE Systems September 1985 - March 2001
Skills
Unix, Management, Outstanding Customer..., Linux, VMWare
Education
New Jersey Institute of Technology 1999 — 1999
Web Master Certification
Bergen Community College 1994 — 1998
A.S. Professional Studies in Information Systems, Computer Science
Service Express, Inc. May 2015 - Present
Trivalent Group, Inc. July 2014 - May 2015
Trivalent Group November 2012 - July 2014
Sysco October 2009 - November 2012
Synod of the Great Lakes July 2007 - July 2009
Reformed Church in America December 2005 - July 2009
Calvin College May 2005 - December 2005
Prince Conference Center June 2003 - May 2005
Skills
Software Installation, Active Directory, Troubleshooting, Microsoft Exchange, Hardware, Help Desk Support, Laptops, Printers, Information Technology, System Administration, Networking, HTML, Windows Server, Computer Hardware, VMware, Windows, Social Media, Disaster Recovery, Network Security, Training, Security, Operating Systems, XP, Windows 7, Data Center, Technical Support, HP, Administration, Servers, Network Administration, IT Operations, Cloud Computing, TCP/IP, Software Documentation, Backup Exec, Group Policy, Outlook, Team Leadership, Citrix, Microsoft Office, Social Networking
Education
Calvin College 2001 — 2005
BA, Information Systems
Chicago Christian High School 1997 — 2001
High School, College Prep
Service Express, Inc. August 2014 - Present
Service Express, Inc. January 2013 - Present
Service Express, Inc. December 2011 - Present
Service Express, Inc. September 2007 - December 2011
Service Express, Inc. December 2005 - September 2007
Francine Vagotis, MD March 2004 - December 2005
Design One Salon and Day Spa March 2002 - March 2004
Skills
Human Resources, Customer Service, Customer Satisfaction, Onboarding, Payroll, Training, HRIS, IBM iSeries, Time Management, Troubleshooting, Management, Accounting, Employee Relations, HP, Cold Calling, Software Documentation, Microsoft Office, Personnel Management, Process Improvement, Networking, Solution Selling, Invoicing, Salesforce.com, Windows 7, Leadership, Administration, Team Building
Education
College for Creative Studies 1997 — 2001
Fine Arts
Catholic Central High School 1992 — 1996
Service Express, Inc. February 2013 - Present
Geek Squad August 2006 - February 2013
UPS April 2000 - August 2006
Skills
Software Installation, Troubleshooting, Technical Support, Computer Hardware, XP, Windows 7, Active Directory, Servers, Customer Service, HP, Laptops, Printers, Networking, Computer Repair, Windows Server, Dell Computers, Hardware, Operating Systems, VMware, Wireless Networking, Cisco Technologies, Windows XP, Network Administration, Storage, Dell PowerEdge Servers, SAN, HP Proliant, Disaster Recovery, Data Center, System Administration, Storage Area Networks, Network Security, Virtualization, Computer Maintenance, Windows, Sun, NetApp, HP Server Hardware, EMC Storage
Education
Jefferson Community College 2000 — 2005
AAS, Computer Networking
Service Express, Inc. December 2009 - Present
GMAC Financial Services September 2006 - December 2009
Education
Robert Morris University 1989 — 1993
BS, Business Management
Retired September 2012 - Present
Service Express, Inc. June 2006 - September 2012
CBIZ Network Solutions 2000 - November 2005
Sanders Data Systems/ Harris/ Genicom 1974 - May 2000
Skills
Printers, TCP/IP, Hardware Support, Hardware Installation, Hardware Diagnostics, Service Delivery, XP, Technical Support
Education
Macomb Community College 1971 — 1973
Associate's degree, Industrial Electronics Technology/Technician
Service Express, Inc. November 2009 - Present
IBM July 1994 - April 2009
GE Capital August 1977 - July 1994
Skills
Field Service, Technical Support, Troubleshooting, Windows 7, Testing, A+ Certified, Operating Systems, Storage, Cisco Technologies, Dell PowerEdge Servers, SAN
Education
Ivy Tech Community College 1975 — 2010
Northrop High 1970 — 1974
Service Express, Inc. 2009 - Present
UniFirst Corporation September 2007 - September 2009
Skills
HP, EMC Storage, NetApp, HP Proliant, Sun, New Business Development, Customer Service, Dell PowerEdge Servers, Customer Retention, IBM iSeries, HP EVA, HP-UX, IBM AS/400, Enterprise Storage, Dell PowerVault, HP9000, IBM Mainframe, Dell Switches, EMC Celerra, DEC Alpha, Hitachi Storage, Unix, STK, Dell Storage, Customer Relations
Education
Pennsylvania State University-Erie Campus 1997 — 2001
Marketing
Service Express, Inc. October 2012 - Present
United States Air Force January 2010 - October 2012
United States Air Force October 2006 - January 2010
Skills
Air Force, Troubleshooting, Electronics, Robotics, Computer Repair, Security Clearance, Military, DoD, Military Operations, Military Experience, Information Assurance, Program Management, Security+, Defense, Top Secret, Systems Engineering, Operational Planning, Government, Windows Server, HP, Servers, Storage, Technical Support
Education
COMMUNITY COLLEGE OF THE AIR FORCE– Minot AFB 2009 — 2010
Associate’s Degree, Applied Science, Electronic Systems Technology
State Fair Community College 2004 — 2006
Service Express, Inc. June 2014 - Present
Essintial enterprise /Fieldnation independent contractor September 2000 - Present
GENICOM CORPORATION/ESSC October 1995 - October 1999
Skills
HP, Servers, Hardware, Troubleshooting, Storage, Windows Server, Operating Systems, Computer Hardware, Active Directory, System Administration, Unix, XP, Laptops, Solaris, Windows, A+ Certified, Printers, Data Center
Education
City University of New York-Herbert H. Lehman College
HERBERT H. LEHMAN COLLEGE
Service Express, Inc. April 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Computer Hardware, Troubleshooting, System Administration, Technical Support, Customer Satisfaction, Storage, Servers, Dell PowerEdge Servers, Data Center, Team Building
Education
Rose State College
Meteorology