Shaw Communications
Industry: Telecommunications company
DescriptionShaw Communications Inc. is a Canadian telecommunications company which provides telephone, Internet, television, and mobile services all backed by a fibre optic network. Headquarters: Calgary, Canada CEO: Bradley Shaw (17 Nov 2010–) Founded: 1966, Edmonton, Canada Subsidiaries: Shaw Direct, Freedom Mobile,
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Shaw Communications Employees
Shaw Communications July 2012 - Present
Shaw Communications May 2006 - July 2012
Shaw Communications March 2003 - May 2006
Shaw Communications May 2001 - June 2002
Rogers Communications July 1990 - May 2001
Rogers Communications November 1984 - July 1990
Skills
Active Directory, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Network Administration, Software Development, Management, Team Leadership, Troubleshooting, Technical Support, Vendor Management, Coaching, Process Improvement, Telecommunications, Wireless, VoIP, Leadership, Workforce Management
Education
Northern Alberta Institute of Technology
Northern Alberta Institute of Technology
Stericycle Communication Solutions January 2014 - Present
TigerTel October 2013 - January 2014
TigerTel February 2010 - September 2013
Shaw Communications December 2007 - February 2009
Shaw Communications March 2004 - December 2007
Shaw Communications February 2001 - March 2004
Shaw Communications November 1998 - February 2001
Skills
Call Center, Recruiting, Human Resources, Performance Management, Employee Training, Workforce Management, Coaching, Call Centers, Customer Service, Customer Experience, Operations Management, Troubleshooting, Inbound Marketing, CRM, Salesforce.com, Software Documentation, Technical Support, Team Leadership, Hiring, Sales, IVR, Telecommunications, Management, Process Improvement, Leadership, Analysis, Training, Customer Retention, Customer Satisfaction, Contact Centers, Team Building, Outsourcing
Education
Northern Alberta Institute of Technology 2007 — 2007
Certificate in Leadership Development
University of Waterloo 1996 — 1997
Computer Sciences and Mathematics
Mark's (Mark's Work Wearhouse) May 2015 - Present
Mount Royal University July 2014 - Present
Calgary IIBA® Chapter May 2014 - Present
Paper Rocket Media July 2013 - Present
MacLaren MRM Canada July 2014 - April 2015
Blueneck Consulting Inc. July 2013 - December 2014
Mark's (Mark's Work Wearhouse) July 2013 - July 2014
Calgary IIBA® Chapter February 2011 - May 2014
Critical Mass January 2011 - July 2013
Shaw Communications October 2006 - August 2010
Skills
Business Analysis, Business Process..., Requirements Gathering, Analysis, Software Documentation, Requirements Analysis, Visio, User Experience, Project Management, Business Requirements, Process Improvement, Team Leadership, Strategy, Strategic Planning, Leadership, Management, Project Planning, Business Strategy, Training, Product Development, Agile & Waterfall..., Elicitation, Supply Chain Managemen, Change Management, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Team Building, Financial Analysis, ERP, Business Process Design, Management Consulting, Business Transformation, New Business Development, Project Delivery, Business Planning, Marketing Strategy, Digital Strategy, SDLC, Full Life Cycle...
Education
Mount Royal University 2010 — 2011
Business Analysis Extension Certificate
CDI College of Business and Technology 1999 — 2000
Diploma, Network Technician Diploma
Northern Alberta Institute of Technology 1998 — 2000
Culinary Arts
Northern Alberta Institute of Technology 1997 — 1997
Culinary Arts Apprenticeship, Retail Meatcutting
BA Academy
CCBA/CBAP Online Exam Prep Course, Business Analysis
Granite Electrical ltd September 2014 - Present
Shaw Communications October 2011 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Teamwork, Time Management, Team Leadership, Public Speaking, Sales, Leadership
Education
Northern Alberta Institute of Technology / NAIT 2008 — 2013
Bachelor of Business Administration (BBA), Finance, General
Shaw Communications November 2012 - Present
network 45 2005 - Present
Yidong Group May 2010 - May 2011
Skills
Software Installation, Network Security, Management, Project Management, Strategic Planning, Leadership, Business Development, Strategy, New Business Development, Business Strategy, Renovation, Residential Homes, Solution Selling, Commercial Real Estate
Education
Northern Alberta Institute of Technology
5 network certifications, computers and networks
Sinking Ship Entertainment May 2015 - Present
CBC/Radio-Canada 2015 - March 2015
Cimoroni & Company November 2014 - March 2015
Entertainment Industry Foundation August 2014 - September 2014
Media Headquarters Film and Televsision June 2014 - July 2014
CBC Television June 2013 - June 2014
CBC Television August 2011 - June 2014
Shaw Communications August 2005 - August 2011
Freelance Producer/Director December 2010 - May 2011
City TV February 2001 - August 2005
Skills
Television, Music, Video Production, Broadcast, Media Production, Producing, Broadcast Journalism, Broadcast Television, Photography, Documentaries, Video, Entertainment, Field Producing, Film, Final Cut Pro, Radio, Commercials, Blogging, Musician, Talent Booking
Education
Nova Scotia College of Art and Design 1990 — 1996
BFA, Photography, Graphic Design
Benevity May 2014 - October 2014
Shaw Communications October 2012 - April 2014
Superior Propane January 2007 - September 2012
Mosaic Consulting and The Burdzy Group October 2003 - December 2007
TradeAid Canada Corp April 2004 - February 2005
Lilydale Inc. October 1998 - October 2003
Vidéotron May 1995 - August 1998
Skills
Corporate Communications, Marketing Communications, Strategy, Internal Communications, Marketing Strategy, Strategic Planning, Advertising, Leadership, Change Management, Media Relations, Project Management, Strategic Communications, Business Planning, Marketing, Crisis Communications, Management, Budgets, Social Media Marketing, Business Strategy, Account Management, Integrated Marketing, Event Planning, Team Leadership, Executive Reporting, Marketing Management, Culture Change, Business Transformation, Interpersonal..., Corporate Branding, Corporate Social..., Community Investment, Strategic Leadership, Change Communications, Marketing Research, People Development, Customer Experience, People-oriented, Strategic Public..., Interpersonal Leadership, Result Oriented, Stakeholder Engagement, Program Facilitation, Executive Coaching, Succession Planning, Customer Insight, B2B Marketing Strategy, B2B2C, Proposal Production, Corporate Image..., Gamification
Education
Northern Alberta Institute of Technology 1993 — 1995
Business Administration, Marketing/Marketing Management, General
Archbishop MacDonald HS 1986 — 1989
Honors Program, High School Diploma
Stantec August 2014 - Present
WiBand Communications March 2012 - February 2013
Shaw Communications July 2010 - February 2012
Shaw Communications June 2009 - October 2010
Rogers Plus September 2008 - June 2009
Skills
Customer Service, Troubleshooting, Telecommunications, Wireless, Technical Support, Customer Experience, Customer Satisfaction, Call Centers, Management, VoIP
Education
Northern Alberta Institute of Technology 2014 — 2016
Bachelor of Technology (B.Tech.), Technology Management
Northern Alberta Institute of Technology 2008 — 2010
Diploma, Telecommunications Engineering Technology
Shaw Communications May 2010 - Present
Shaw Communications May 2005 - May 2010
EastLink May 2000 - May 2005
Nortel 1986 - 2000
TELUS October 1980 - June 1998
Skills
SIP, Next Generation..., IMS Overlay, Soft Client Evaluation, Vendor Contract..., Project Management, Visionary Thinking, Networking, Integration, IP, Troubleshooting, NGN, VoIP, Wireless, Contract Negotiation, Telecommunications, Ethernet, Network Design, Telephony, SS7, Engineering, Project Planning, DWDM, MGCP, QoS, Network Architecture, Switches
Education
NAIT 1980 — 1983
Telecommunications Electrician, Telecommunications Electrician
Morrison High
Odyssey CA & Advisor August 2009 - Present
Shaw Communications 2011 - April 2013
Shaw Communications May 2010 - August 2011
Shaw Communications May 2008 - May 2010
Dell February 2005 - April 2008
Sealy September 2002 - February 2005
Productivity Point International February 2001 - January 2003
Skills
Change Management, Performance Management, Talent Management, Coaching, Employee Engagement, Process Improvement, Training, Instructional Design, Call Center, Team Building, Business Analysis, Call Centers, Customer Service, Team Leadership, Recruiting, Program Management, Project Management, Customer Experience, Vendor Management, Management, Sales, Leadership Development, Leadership, Networking, Project Planning, Telecommunications, Business Process..., Human Resources, Customer Satisfaction, Team Management, Time Management, Business Process, Account Management, Software Documentation, Organizational..., Teamwork, Employee Relations, Service Delivery, Strategy, Employee Training, CRM, Cross-functional Team..., Training Delivery, Customer Retention, Business Development, Operations Management, Workforce Management, Interviews, Workforce Planning, Talent Acquisition
Education
Northern Alberta Institute of Technology / NAIT 2008 — 2009
Certificate in Leadership
Northern Alberta Institute of Technology / NAIT 2008 — 2008
Seneca College of Applied Arts and Technology 1993 — 1996
CPAC
Aqua Maintenance 2013 - Present
Cameron May 2013 - December 2013
Shaw Communications June 2012 - January 2013
Skills
Numerical Ability, SAP, Microsoft Office, Office Administration, Customer Service, Customer Satisfaction, Customer Support, Sales Process, Sales Presentations, Retail Sales, Microsoft Excel, Technical Support, Computer Proficiency, Microsoft Word, PowerPoint, Sales, Personal Training, Strategic Communications, Teamwork
Education
Jasper Place 2008 — 2012
High School Diploma
Northern Alberta Institute of Technology
Program, Radio and Television
Plannit Design March 2014 - Present
Shaw Communications January 2012 - February 2014
Shaw Communications November 2011 - January 2012
Skills
Microsoft Office, Strategic Planning, Microsoft Excel, Leadership, Sales, Public Speaking, Marketing, Social Media, Project Management, Management
Education
Northern Alberta Institute of Technology 2012 — 2016
Bachelor's Degree, Interior Design and event planning
Northern Alberta Institute of Technology 2012 — 2014
Bachelor's Degree, Interior Design and event planning
Chaordix May 2014 - Present
K2 Tech Consulting Inc. May 2014 - Present
IRISNDT November 2012 - May 2014
considering new opportunities September 2012 - November 2012
Gibson Energy December 2006 - August 2012
K2 Information Technology May 2001 - June 2008
BRIDGEWERX, a division of 5by5 Software Ventures 2004 - November 2006
xwave 2003 - 2004
Shaw Communications 2003 - 2003
5by5 Software Ventures Ltd. 2003 - 2003
Skills
Program Management, Strategic Planning, Oil, Software Development, Business Analysis, Mentoring, Team Management, Business Process..., Integration, Business Management, IT Strategy, SDLC, IT Management, Business Strategy, Requirements Analysis, Management, Petroleum, Software Project..., Change Management, EAI, Team Leadership, Team Building, Energy, Project Management, Agile Methodologies, Project Portfolio..., Business Process, ERP, SharePoint, Management Consulting, IT Service Management, Enterprise Architecture, Vendor Management, Leadership, Risk Management, Strategy, Project Planning, Microsoft SQL Server, Start-ups, Testing, Product Management, Quality Assurance, Telecommunications, PMO, Security, Requirements Gathering, PMP, Governance, .NET, Solution Architecture
Education
Oxford Brookes University 1992 — 1996
MBA, Strategic Management of Change
University of Calgary 1980 — 1984
B.Sc., Computer Science
The University of Lethbridge 1979 — 1980
Bachelor of Commerce (B.Com.)
Lethbridge Collegiate Institute 1977 — 1979
High School Matriculation
NXNE February 2015 - July 2015
VICE Media, Inc. July 2014 - December 2014
Jive Communications Public Relations November 2013 - November 2013
Shaw Communications December 2012 - July 2013
Shaw Communications December 2012 - December 2012
Shaw Communications September 2012 - December 2012
Rogers Communications March 2011 - August 2012
NAIT NewsWatch January 2012 - May 2012
NAIT Students' Association (NAITSA) January 2011 - April 2012
Metro Vancouver (formally GVRD) September 2012 - 2012
Skills
Video Production, Journalism, Social Media, Broadcast Journalism, Final Cut Pro, Press Releases, Entertainment Journalism, Public Speaking, News Writing, Event Planning, Camera Operating, Scripting, Interviewing Skills, Broadcast Television, Live Reporting, Creative Writing, Blogging, Radio Broadcasting, Media Production, Field Producing, Television Studio..., On-air Hosting, Promotions, Creative Visualization, Event Photography, Event Producing, Puns, Script Supervision, Written & Oral..., Visual Styling, EZNews, SEO copywriting, Google Analytics, Storyboarding, Digital Media, Digital Marketing, Email Marketing, Radio Advertising, Content Strategy, Online Advertising, Music Festivals, Media Relations, In-kind Trades, B2B Marketing
Education
Northern Alberta Institute of Technology 2011 — 2012
Television Diploma, Radio and Television Arts
Simon Fraser University
Certificate, Public Relations
Td insurance February 2013 - Present
National Money Mart November 2009 - February 2013
army and navy department store March 2009 - April 2010
Shaw Communications November 2008 - March 2009
Skills
Customer Service, Call Center, Excel, Credit, Administration, Microsoft Office, Word, PowerPoint, Retail, Call Centers, Human Resources, Time Management, Insurance, Telephone Skills, Sales, Organizational..., Microsoft Excel, Microsoft Word, Team Building, Teamwork
Education
Northern Alberta Institute of Technology / NAIT 2010 — 2013
BBA, Human Resource
Wakefield Canada Inc. September 2008 - Present
Displayco 2002 - 2003
Shaw Communications 1999 - 2002
Shaw Communications 1997 - 1999
Collicutt Energy Services 1996 - 1997
Skills
Continuous Improvement, Inventory Management, Customer Satisfaction, Team Leadership, Process Improvement, Automotive, Microsoft Office, Business Development, New Business Development, Negotiation, Analysis, Microsoft Excel, Strategic Planning, Purchasing, Sales Operations, Team Building, Logistics, Operations Management, Account Management, Pricing, Product Development, Customer Service, Supply Chain Management, Budgets, Project Management, Management, Business Strategy, Sales Management, Training, Retail, Competitive Analysis, Sales Process, Supply Chain, Business Planning, Key Account Management, Customer Retention, Sales, Vehicles, Contract Negotiation
Education
Grant MacEwan University 1995 — 1996
Diploma, Management Studies
Okanagan College 1994 — 1995
Business Administration and Management, General
WESTBURNE June 2015 - Present
Shaw Communications June 2009 - April 2014
Shaw Communications May 2001 - June 2009
Dueck on Marine January 1995 - May 2001
Skills
Customer Service, Team Leadership, Account Management, Telecommunications, Management, Customer Retention, Project Management, Leadership, Troubleshooting, Team Building
Education
Northern Alberta Institute of Technology 1988 — 1991
Marketing, Marketing
Finning (Canada) June 2014 - Present
WESCO Distribution August 2013 - June 2014
Shaw Communications May 1995 - May 2013
Skills
Performance Management, Employee Engagement, Customer Focus, Supply Chain Operations, Customer Experience, Business Process..., Vendor Management, Team Leadership, Operations Management, Telecommunications, Change Management, Process Improvement, Operational Excellence, Supply Chain Management, Cross-functional Team..., Project Management, Contract Negotiation, Management, New Business Development, Team Building, Project Planning
Education
Northern Alberta Institute of Technology
Business, Management, Marketing, and Related Support Services
Shaw Communications 2014 - 2014
Offbeat Guitar School September 2009 - May 2012
Skills
Studio Recording, Live Sound, Dialogue Editing, ProTools, Music Production, Music Theory, Audio Editing, Audio Processing, Social Networking, Communication, Organization, Composition, Pro Tools, Guitarist, Rock, Music Education
Education
Musicians Institute 2014 — 2018
Bachelor's degree, Guitar Performance
Trebas Institute 2012 — 2013
Diploma, Audio Engineering and Production
Western Canada High School 2009 — 2012
Self Employed April 2014 - Present
Shaw Communications August 2013 - April 2014
Evoco Inc. November 2012 - August 2013
WestJet November 2011 - April 2013
Self-Employed September 2011 - September 2012
Shaw Communications September 2006 - September 2011
Goldman Sachs August 2005 - September 2006
Rogers Communications April 2005 - August 2005
Shaw Communications September 2003 - April 2005
Suncor Energy May 2003 - September 2003
Skills
Time Management, Event Planning, Outlook, Customer Service, Social Media, Public Relations, Team Building, Marketing Communications, Coaching, Customer Satisfaction, Event Management, Fundraising, Interviews, Leadership, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Word, Online Advertising, PowerPoint, Project Management, Project Planning, Public Speaking, Sales, Social Media Marketing, Social Networking, Team Leadership, Teamwork, Training
Education
The University of Calgary 2000 — 2002
BA, Communications, Minor in French
Okanagan College 1998 — 1999
BA
Vipond Fire Protection Ltd September 2014 - Present
Fahrenheit 451 Fire and Security June 2009 - September 2014
Shaw Communications January 2008 - June 2009
Shaw Communications September 2003 - December 2008
Shaw Communications May 2001 - September 2003
Shaw Communications August 1999 - April 2001
Shaw Communications 1997 - 1999
Skills
Alarms, Sales Management, Access Control, Account Management, New Business Development, Team Building, Contract Negotiation, Customer Relations, Strategic Planning, Negotiation, Direct Sales, Security, Telecommunications, Alarm Systems, Team Leadership, Biometrics, Management, Sales, B2B, IP Cameras, Solution Selling, Video over IP, CCTV, Wireless, Operations Management, Sales Process, Integration, Surveillance, Customer Retention, Fire Protection, Security Management, Physical Security, Video Analytics, Security Audits, Fire Alarm, Customer Service, Burglar Alarm, Intrusion Detection, IP CCTV, Sales Presentations, Key Account Management, Selling
Education
Exacq Technologies-Technical Training Certification 2012 — 2012
Paxton Access Control 2012 — 2012
Access Control Level 1
Security Through Safe Design Inc 2012 — 2012
CPTED Level 1
Open Eye 2009 — 2009
Radius Software Certification, Video Surveillance
Aimetis
Certificate, System Engineer
Kantech
Certificate, Access Control
Northern Alberta Institute of Technology
Certification in Leadership
Maple's Doghouse May 2012 - Present
K9 Club July 2011 - May 2012
Shaw Communications August 2010 - June 2011
Bride on a Budget October 2009 - February 2010
Intuit 2002 - 2006
Skills
Customer Service, Retail, Merchandising, Dog Training, Social Media, Event Planning, Inventory Management, Team Building, Small Business, Sales, Microsoft Office, Public Speaking, Marketing, Dogs, Advertising, Trade Shows, Sales Management, New Business Development, Leadership, Team Leadership, Customer Satisfaction, Time Management, Coaching, Training
Education
NAIT 2009 — 2010
Special Events Management, Special Events
Strathcona County December 2013 - Present
Long View Systems July 2011 - December 2013
Shaw Communications January 2009 - March 2011
Shaw Communications September 2006 - December 2008
Ticketmaster January 2004 - August 2006
Skills
Active Directory, Switches, CCNA, Routers, Windows Server, Group Policy, Computer Hardware, Blackberry Enterprise..., Technical Support, Windows Server 2003, Windows Server 2008, Windows server 2012, Trend Micro, Networking, ITIL, VoIP, Exchange 2010/2007/2003, ISA, TMG, VMware, Hyper-V, HP EVA, NetApp, Backup Exec, NT Backup, HP Storage, Cloud Applications, Disaster Recovery, Business Continuity..., VMM, HP Server Hardware, Compellent, Checkpoint, Cisco Wireless, Microsoft Exchange
Education
NAIT 2010 — 2011
CCNA
Norquest college 2000 — 2001
MCSA A+ certifications
CMML Module 1 UofA
CMML Module 1 UofA
Shaw Communications May 2014 - Present
Shaw Media April 2011 - May 2014
Corus Entertainment September 1997 - April 2011
Education
OCAD University 1983 — 1988
AOCA, Photo Electric Arts - film, video and computer graphics
University of Toronto 1981 — 1983
Faculty of Forestry
Shaw Cable September 2009 - Present
Shaw Communications 1996 - Present
Shaw Communications September 2012 - January 2013
Shaw Business Solutions Inc. December 2007 - November 2008
Shaw Cable December 2006 - December 2007
Skills
Advertising, Account Management, Direct Sales, Cold Calling, Customer Service, Sales Process, New Business Development, Sales, Team Leadership, Salesforce.com, Sales Management, Marketing Strategy, Sales Presentations, Team Building
Education
Northern Alberta Institute of Technology 2007 — 2007
Leadership
Enbridge October 2013 - Present
Quality Perspectives September 2007 - Present
Calgary Perspectives on Software Testing Workshop, POST October 2009 - November 2014
Shaw Communications February 2012 - September 2013
Calgary Software Quality Discussion Group, SQDG August 2010 - August 2013
Association for Software Testing August 2010 - October 2012
Shaw Communications November 2011 - February 2012
Enbridge October 2011 - December 2011
AESO June 2008 - November 2009
Integritas Solutions Inc. December 2007 - September 2008
Skills
Testing, Coaching, Agile, SDLC, Agile Methodologies, Test Management, Change Management, Leadership, Software Development, Quality Assurance, Software Quality..., Process Improvement, Scrum, Program Management, Test Planning, Performance Testing, Test Automation, Test Strategy, Software Project..., User Acceptance Testing, Passion for Quality, System Testing, Integration Testing, Software Development..., Business Analysis, Business Process..., IT Transformation, Teaching, Quality Management, Agile Testing, Telecommunications, Agile Project Management, Requirements Gathering, Business Requirements, Requirements Analysis, Integration, Project Management, Business Process, Data Warehousing, Management, Team Building, Team Leadership, Vision, Leading Change, Engaging Speaker, Project Delivery, Software Documentation, Training, Consulting, Systems Analysis
Education
Association for Software Testing 2010 — 2010
Context Driven School of Testing 2010 — 2010
American Society for Quality 2009 — 2009
Scrum Alliance 2006 — 2006
Northern Alberta Institute of Technology 1993 — 1994
Computer Systems Technology
SAIT Polytechnic August 2015 - Present
astrid on air media 2010 - Present
Astrid On Air Media 2004 - Present
Braum Consulting Ltd. 2012 - 2013
Global TV 2009 - 2011
Women In Film and TV Alberta (WIFTA) 2008 - 2011
Calgary Real Estate Board and Corus Networks 2009 - 2009
CBC Television 2005 - 2009
Shaw Communications 2005 - 2009
City TV 2001 - 2005
Skills
Media Relations, Television, Broadcast, Video Production, Social Media, Broadcast Television, Video, Public Relations, Editing, Media Production, Producing, Video Editing, Broadcast Journalism, Journalism, Digital Media, Social Media Marketing, Blogging, Press Releases, Final Cut Pro, Film, Storytelling, Film Production, Documentaries, Entertainment, Radio, New Media, News Writing, Commercials, Voice Over, Web Video, Content Strategy, Publicity, Videography, Multimedia, Creative Writing, Screenwriting, Radio Broadcasting, Copywriting, Post Production, Television News, TV News Production
Education
Royal Roads University 2013 — 2015
Master's of Arts, Professional Communications, Strategic Communications, Public Relations, Communications Plan, Conflict Management
NAIT
Producer PEP
SAIT
Broadcast News
U of Calgary
Commerce
MediaCom August 2013 - Present
InterContinental Hotels Group October 2011 - July 2013
Shaw Communications May 2010 - September 2011
The Salvation Army September 2008 - April 2010
Skills
Budgets, Microsoft Excel, Financial Reporting, Financial Analysis, Microsoft Office, Accounting, Payroll, Customer Service, Microsoft Word, Financial Accounting, PowerPoint, Account Reconciliation, Leadership, Forecasting, Business Planning, Accounts Receivable, Accounts Payable
Education
Northeastern University 2000 — 2004
Bachelors of Science, Accounting/Finance & Marketing
karl c parrish
Shaw Communications January 2013 - Present
Shaw Communications 2009 - 2012
Skills
Human Resources, Organizational..., Microsoft Office, Communication, Inter-personal, Sales, Sales Management, Project Management, Inventory Management, Training, Supervising, Escalation Resolution, Adherence, Customer Service, Customer Satisfaction, Customer Insight, Customer Retention, Customer Support, Highly personable, Customer Experience, Salesforce.com, Call Centers, Time Management, Forecasting, Highly motivated..., Analysis, Telecommunications, Team Leadership, Motivation, Sales Operations
Education
Okanagan College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
RH Construction 2015 - Present
Ledcor July 2013 - Present
Ledcor September 2009 - July 2013
TELUS September 2006 - April 2009
Shaw Communications January 2004 - January 2006
Skills
Wireless, Telecommunications, Change Management, Fiber Optics, Contract Management, LTE, IP, Cabling, Microwave, 4G, Optical Fiber, CDMA, Cellular Communications, T1, Computer Network..., RF, UMTS, DWDM, Wireless Networking, Telephony, 3G, Transmission, SDH, Ethernet
Education
Northern Alberta Institute of Technology / NAIT 1995 — 1996
electronics service technician
Leduc composite High School
Shaw Communications September 2010 - March 2011
Shaw Communications April 2009 - August 2010
Shaw Communications October 2007 - April 2009
Shaw Communications December 2001 - October 2006
Shaw Communications October 1999 - December 2001
Rogers Communications September 1997 - October 1999
Skills
Technical Recruiting, Hiring, Recruiting, Performance Management, Employee Relations, Training, Coaching, Leadership, Customer Service, Interviews, Onboarding, Call Centers, Management, Human Resources, Employee Training, Payroll, Sales, Employee Engagement, Teamwork, Succession Planning, Team Leadership, Leadership Development, Time Management, Contract Negotiation, Workforce Planning, Conflict Resolution, Team Building
Education
Mount Saint Vincent University
Post-Grad, Gerontology - Specialization in Human Services
Saint Francis Xavier University
Sociology & History, Bachelor of Arts
Saint Mary's University
Post-Grad, Criminology
Shaw Communications 2013 - Present
Environmental Resources Management (ERM) 2011 - 2013
PricewaterhouseCoopers 2008 - 2010
Decommissioning Consulting Services Limited 2001 - 2007
Skills
Sustainability, Climate Change, Environmental..., Sustainability..., Corporate Social..., Sustainable Business, Project Management, Risk Management, Carbon, Strategy, Energy, Business Strategy, Sustainability Reporting, Team Leadership, Water, Sustainable Energy, Carbon Footprinting, Management Consulting, Green Building, Carbon Markets, Environmental Consulting, Project Coordination, Collaborative Problem..., Training Delivery, Stakeholder Engagement, Oil & Gas Industry, Risk Assessment, Air Quality, ISO 14001, LEED, Strategy Development, Strategic Planning, Feasibility Studies, Cross-functional..., Strategy Implementation, Greenhouse Gas Inventory, Key Performance..., Corporate Advisory, Carbon Reduction...
Education
York University - Schulich School of Business 2006 — 2008
MBA, Sustainability, Corporate Strategy
The Natural Step 2013 — 2013
Sustainability Leadership Bootcamp
University of Melbourne - Melbourne Business School 2007 — 2008
Niagara College 2000 — 2001
Post-Graduate Diploma, Environmental Management
University of Toronto 1996 — 2000
BSc. (Honours), Biology
Swim Media Inc. December 2012 - Present
Shaw Communications June 2012 - December 2012
Cumaco Films October 2005 - June 2012
HBO Latin America September 2003 - May 2008
Freelance September 1999 - September 2003
HBO Latin America January 1995 - September 1999
RCTV March 1993 - December 1994
Skills
Sound Design, Sound Editing, Music Production, Location Recording, Boom Operator, Camera Operation, Video Editing, Audio Post Production, Photography, Final Cut Pro, After Effects, Logic Pro, Pro Tools, Illustrator, Photoshop, Post Production, Documentaries, Television, Video, Commercials, Camera Operating, Broadcast, Film
Education
Ontario College of Art and Design 2012 — 2013
Digital Media Skills Certificate
Taller de Arte Sonoro 1991 — 1994
Audio Engineering
Unidad Profesional de Enseñanza Tecnológica - UPET 1991 — 1994
Analog, Digital, Radio and Television Technician, Electronics
Conservatorio de Música Juan José Landaeta 1990 — 1993
Music and Double Bass Studies
Rogers Communications June 2012 - Present
Rogers Communications January 2011 - June 2012
Access Communications Cooperative Limited January 2009 - January 2011
Headend Operations-Access Communications January 2009 - January 2011
Shaw Communications March 2005 - December 2008
Shaw Communications 1998 - 2008
Shaw Communications August 1998 - March 2005
Shaw Communications January 1998 - August 1998
Telesat Canada April 1997 - August 1997
Skills
Troubleshooting, Telecommunications, VoIP, Wireless, Network Design, IP, Ethernet, TCP/IP, Networking, Project Management, Integration, Fiber Optics, Computer Network..., Management
Education
University of Alberta 2005 — 2007
Business Management, Information Technology
University of Alberta 2003 — 2006
Information Technology Management
Northern Alberta Institute of Technology
Northern Alberta Institute of Technology 1996 — 1998
Telecommunications Engineering Technology
Northern Alberta Institute of Technology
Telecommunications Engineering Technology Diploma
Long View Systems December 2014 - Present
Long View Systems March 2013 - December 2014
Sharp's Audio Visual April 2011 - March 2013
Cableguy! September 2005 - December 2012
Gunnebo June 2008 - April 2011
Patterson Dental January 2007 - June 2008
Shaw Communications January 2001 - January 2007
Skills
Project Management, Contract Negotiation, Budgets, Procurement, Purchasing, Risk Management, Conflict Resolution, Integration, Security, MS Project, Vendor Management, Project Planning, Team Leadership, Change Management, Operations Management, Account Management, Sales Management, PMP, Telecommunications, Troubleshooting, Business Analysis, Training, Analysis, Networking, Cross-functional Team..., Management
Education
Northern Alberta Institute of Technology 2000 — 2002
Diploma, Computer Systems Technology
Bailey Event Management ChairSt. Albert & District C of CJanuary 2015 - Present
Seven Music Fest January 2014 - Present
Shaw Communications 1982 - 2002
Skills
Video Production, Creative Services, Writing, Event Management, Conferences, Adobe Creative Suite, Commercials, Video Editing, Event Planning, Public Relations, Public Speaking, Creative Direction, Television, Advertising, Newsletters, Trade Shows, Brand Development, Documentaries, Leadership, Graphic Design, Media Relations, Digital Media, Strategic Communications, Live Events, Online Marketing, Research, Marketing Communications, Web Design, Corporate Events, Social Media, Entertainment, Photography
Education
Northern Alberta Institute of Technology
Diploma, Radio and Television Arts
Shaw Communications August 2015 - Present
Market Source, Inc October 2010 - July 2015
Digital Communications October 2004 - April 2010
Wave Wireless 2003 - 2004
LiveBridge February 2001 - July 2003
Skills
Telecommunications, Wireless, Account Management, Solution Selling, Sales Management, Team Leadership, Customer Experience, B2B, Customer Satisfaction, Sales, New Business Development, Vendor Management, Mobile Technology, Customer Service, Presentation..., Product Demonstration, Managed Services, Team Management, Key Account Management, Mobile Devices, Customer Retention, Training, Sales Operations, Sales Process, Product Marketing, Strategic Partnerships, Selling, CRM, Salesforce.com, Sales Presentations, Competitive Analysis, Cold Calling, Business Development, Strategy, Channel Partners
Education
Pace University - Lubin School of Business
Bachelor, Business
Diversified Rehabilitation Group August 2015 - Present
Shaw Communications July 2014 - June 2015
Shaw Communications November 2012 - June 2014
Bell May 2008 - November 2012
Bell April 2008 - May 2008
Skills
Customer Experience, Customer Retention, Sales, Telecommunications, Sales Operations, Consultative Selling, Direct Sales, Customer Satisfaction, Coaching, Team Leadership, Account Management, Sales Management, Retail Management, Merchandising, Customer Relations, Inventory Management, Team Building, Performance Management, People Management, Loss Prevention, Microsoft Office, Leadership, Training, Call Centers, Management, Customer Service
Education
Okanagan College 2004 — 2006
Diploma, Business Administration
Weatherford July 2008 - Present
Noralta Controls January 2008 - July 2008
Weatherford May 2007 - January 2008
Shaw Communications December 2006 - May 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Networking, Network Design, Computer Hardware, Hardware Diagnostics, Hardware Support, Adobe Acrobat, Linux, Apple, OS X, Mac OS, Mac, Blackberry OS, Blackberry, Android, iPhone, Dell Computers, Building Computers, Windows 7, Windows 8.1, Windows 8, Windows XP, Windows Vista, Windows 2000, Typing, SCCM, SCSM, Active Directory, Print Management, SharePoint Designer, SharePoint, SharePoint...
Education
Northern Alberta Institute of Technology
Computer Engineering
pattyhodesign.com January 2006 - Present
FCV Interactive March 2015 - April 2015
Shaw Communications October 2010 - October 2011
Canwest December 2009 - October 2010
Torstar Digital October 2007 - December 2009
CHUM Television (CTVGlobemedia) November 2004 - October 2007
Orbis Communications Inc. May 2003 - October 2004
Skills
Web Design, User Interface Design, Corporate Design, User Experience, Interaction Design, Flash, Adobe Creative Suite, Dreamweaver, Content Strategy, Graphic Design, CSS, Illustrator, Online Marketing, Web Development
Education
Sheridan College 2002 — 2003
Post-Grad, Interactive Multimedia
OCAD University 1998 — 2002
Diploma, Graphic Design - Editorial
Harris RF Communications June 2015 - Present
aXiomC2 Communications Consulting January 2003 - Present
Shaw Communications January 2011 - January 2015
Shaw Communications January 2011 - January 2015
TEKsystems January 2009 - January 2010
aXiomC2 Communications Consulting January 2003 - January 2009
aXiomC2 Consulting January 2003 - January 2009
TELUS January 1987 - January 2002
TELUS Communications January 1981 - January 2002
TELUS January 1981 - January 2002
Skills
Network Design, Networking, Wireless, LAN-WAN, Wireless Networking, Microwave, GSM, Optical Fiber, Transmission, Software Installation, Operations Management, Telecommunications
Education
Northern Alberta Institute of Technology
Telecom Systems Management
Southern Alberta Institute of Technology
City of Calgary October 2013 - Present
Project Management Institute - Southern Alberta Chapter (PMI-SAC) 2014 - 2014
Project Management Institute - Southern Alberta Chapter (PMI-SAC) 2014 - 2014
Project Management Institute - Southern Alberta Chapter (PMI-SAC) 2014 - 2014
City of Calgary September 2010 - October 2013
City of Calgary August 2005 - September 2010
Shaw Communications 2003 - 2005
Shaw Communications 1999 - 2004
Shaw Communications 2001 - 2003
Skills
Microsoft Office, ITIL, PeopleSoft, Time Management, Negotiation, Fiber Optics, Project Server, Documentation, Budgeting, Telecommunications, SharePoint, Project Planning, Change Management, Team Leadership, Customer Relations, Government, Problem Solving, Planning, Administration, Visio, Team Building, Excel, MS Project, PowerPoint, Word, Customer Service, Risk Management, Project Management, Software Documentation, Budgets, System Administration, Testing, Management, Networking, Leadership, Security, Microsoft Excel, Business Analysis, Vendor Management, ERP, Troubleshooting, Process Improvement, Governance, Databases, Requirements Analysis, Training, Analysis, Business Process, IT Management, Microsoft Word
Education
Northern Alberta Institute of Technology 2010 — 2010
Fiber Optics Planning and Design Certificate, Fiber Optics Network Design
Northern Institute of Technology 2005 — 2005
Fiber Optics Certification, Fiber Optics
Southern Alberta Institute of Technology 1996 — 1998
Computer Technology, Information Systems
Telsco Security August 2015 - Present
AlarmForce Industries Inc. April 2013 - August 2015
Horizon Integration September 2010 - August 2015
Shaw Communications April 2010 - January 2011
Skills
Telecommunications, VoIP, IP, Team Leadership, Networking, Network Design, Start-ups, Microsoft Office, Sales, Security, Solution Selling, Wireless, Customer Service, Call Centers
Education
NAIT
JATEC ELECTRIC August 2014 - Present
Shaw Communications November 2013 - Present
self April 2012 - September 2013
Deer Creek Golf & Banquet Facility April 2012 - September 2013
Ajax On. Canada April 2012 - September 2013
Don's Food and Beverage School September 2008 - August 2011
Skills
Microsoft Excel, Microsoft Office, Public Speaking, Strategic Planning, Research, Process Improvement, Negotiation, Editing, Banquets, Budgets, Event Planning, Customer Service
Education
Northern Lights Canada 1992 — 1994
Diploma, Foods and Beverage
Ocho Rios High School and Harcart School 1977 — 1980
Diploma in Food and Beverage Manager
Nova Southeastern University
Westburne West - Division of Rexel Canada Electrical Inc. July 2015 - Present
Ulmer Auto Group February 2015 - July 2015
NorthStar Ford Group Canada November 2013 - February 2015
FirstOnSite Restoration May 2011 - November 2012
Aon Risk Services May 1995 - May 2011
Shaw Communications 1987 - 1995
Skills
Team Building, Budget Models, Performance Management, Contract Negotiation, Change Management, Financial Reporting, Strategic Planning, Commercial Insurance, Risk Management, Property & Casualty..., Claims Management, Insurance, Financial Analysis, Liability, Claim, Underwriting, General Insurance, Leadership, Mergers & Acquisitions, Process Improvement, Brokers, Negotiation, Legal Liability, D&O, Coaching, Management, Professional Liability, Sales Management, Financial Risk, Casualty, Commercial Lines, Policy, Operations Management, Reinsurance, Budgets, Analysis, Accounting, Forecasting, Human Resources, Enterprise Risk..., Business Strategy, New Business Development, Contract Management, Sales, Account Management, Business Planning, Finance, Financial Modeling, Business Analysis, Financial Audits
Education
Northern Alberta Institute of Technology / NAIT
Business Administration, Finance
SRB Management and Technical Services January 2011 - Present
Direct Tec Inc. July 2010 - September 2011
Prairie Centre Credit Union 2009 - 2010
Shaw Communications October 2000 - August 2008
EPCOR July 1998 - September 2000
Nexen Inc. September 1997 - July 1998
Skills
Information Technology, Data Center, Telephony, Telecommunications, Call Center, Active Directory, Technical Support, Management, Call Centers, IT Management, Infrastructure, System Deployment, Integration, IT Service Management
Education
Northern Alberta Institute of Technology 2013 — 2015
Bachelor's Degree, Bachelor Of Technology in Technology Mangement
Northern Alberta Institute of Technology 1993 — 1995
Diploma, Telecommunications Information Technology
Ultimate Software December 2013 - Present
Ceridian Canada Ltd. January 2011 - December 2013
Shaw Communications 2008 - February 2011
Shaw Communications 2004 - 2008
Shaw Communications 2000 - 2004
Skills
Consultative Selling, Solution Selling, Business Solutions, Proposal Writing, Sales Contracts, Outstanding Customer..., Coaching Staff, Cross Selling, Value-based Selling, HR Consulting, HR Solutions, HR Strategy, Business Analysis, Business Strategy, Small Business, Value Based Selling, Recruiting, Leadership, Performance Management, Coaching, Team Leadership, Sales Presentations, Interviews, Selling, HRIS, Personnel Management, Customer Service, Sales, Direct Sales, Sales Management, Cold Calling, Training, Team Building, Business Development, Employee Relations, New Business Development, Sales Operations, Human Resources, Lead Generation, Account Management, Sales Process, Customer Retention, Payroll, Salesforce.com, Employee Benefits, CRM, Management, B2B, Business Intelligence, Time Management
Education
Vass Executive Sales Training 2011 — 2011
Northern Alberta Institute of Technology 1999 — 2000
CPA, Computer Programming Anaylst
Queen Elizabeth Composite High School 1993 — 1995
GED
Shaw Communications April 2014 - Present
Shaw Communications January 2012 - April 2014
Shaw Communications September 2008 - January 2012
Shaw Communications Inc August 2001 - August 2008
Objectworks October 1999 - December 2001
Objectworks Inc. October 1996 - October 1999
Skills
Management, Project Delivery, Project Management, Leadership, Integration, Databases, Microsoft SQL Server, Agile Methodologies, Oracle, Delegation, Software Development, Team Leadership, Strategic Planning, Solution Architecture, ITIL, Strategic Leadership, Data Center, SQL, Database Design, Requirements Analysis, Enterprise Architecture, System Administration, Data Modeling, High Availability, Data Warehousing, Business Analysis, Architecture, Teamwork, Firewalls, Database Administration, Architectures, Team Building, Team Management, Conflict Resolution, Innovation Management
Education
Northern Alberta Institute of Technology 1994 — 1996
Diploma, Computer Engineering Technology
Rogers Communications November 2012 - Present
TELUS April 2012 - July 2012
Shaw Communications May 2004 - January 2011
Wonderlust Productions 2004 - 2009
NCO Group September 2002 - May 2004
Mosaic Sales Solutions June 2001 - September 2002
Office Depot Canada September 1995 - June 2001
Bi-Rite Drugs Ltd. 1988 - 1995
Skills
Team Leadership, Team Building, Coaching, Customer Service, Employee Engagement, Management, Project Management, Social Media, Customer Satisfaction, Call Center, CRM, Call Centers, Customer Experience, Leadership, Change Management, Recruiting, Telecommunications, Strategic Planning, Performance Management, Customer Retention, Event Planning, Mentoring, Technical Operations, Workforce Management, Event Management, Recruitment/Retention, Benefit Administration, Department Budgeting, Business Transformation, Employee Training, Wireless Communications...
Education
Northern Alberta Institute of Technology 2008 — 2008
Certificate in Leadership, Management
University of Regina 1992 — 1996
BA, Sociology
Compugen October 2012 - Present
Long View Systems September 2009 - September 2012
Shaw Communications July 2001 - September 2009
Skills
Network Design, Cisco Technologies, Switches, Network Architecture, Network Security, VoIP, Routing, WAN, OSPF, Wireless Networking, Routers, Cisco IOS, TCP/IP, Data Center, Troubleshooting, ITIL, BGP, Firewalls, Security, MPLS, Cisco Call Manager, System Deployment, Cisco Routers, Wireless, Networking, Hardware, Cisco Wireless, Network Administration, LAN-WAN, Computer Network..., Technical Support
Education
Northern Alberta Institute of Technology 1996 — 1999
Network Engineering and Administration courses
Shaw Communications November 2013 - Present
Shaw Communications 2014 - 2015
Shaw Communications 2014 - 2015
Shaw Communications August 2010 - October 2013
Shaw Communications October 2002 - July 2009
Shaw Communications May 1997 - September 2002
Shaw Communications September 1995 - April 1997
Skills
Business Analysis, Business Intelligence, Requirements Gathering, Telecommunications, Requirements Analysis, Integration, Data Warehousing, Business Process..., Data Modeling, SQL
Education
Northern Alberta Institute of Technology / NAIT 1989 — 1991
Business Administration, Finance
CNRL May 2012 - Present
Shaw Communications October 2010 - March 2012
AESO April 2009 - April 2010
SAIT March 2009 - April 2009
City of Calgary May 2005 - December 2008
UFA Co-operative Ltd November 2002 - February 2005
Quadrus Development Inc. 2002 - 2002
LGS Group May 1998 - November 2001
Independent Consultant September 1993 - April 1998
DMR Consulting November 1988 - September 1993
Skills
Business Analysis, Business Intelligence, Software Project..., MS Project, Identity Management, Project Management, SDLC, Data Warehousing, Integration, Project Delivery, Software Documentation, Systems Analysis, Agile Methodologies
Education
Project Management Institute (PMI) 2010 — 2017
Project Management Professional (PMP), Project Management
International Institute of Business Analysis (IIBA) 2008 — 2011
Certified Business Analysis Professional (CBAP), Business Analysis
Northern Alberta Institute of Technology 1986 — 1988
Computer Systems Diploma, Computer Systems
University of Alberta 1981 — 1985
BCom, Business
CONTAVA Inc. April 2015 - Present
Contava February 2013 - Present
Shaw Communications January 2012 - January 2013
Shaw Communications March 2005 - January 2012
Shaw Communications 2000 - 2005
Shaw Communications (formerly Videon Cablesystems) 1999 - 2000
Shaw Communications (Formerly Videotron) 1999 - 1999
Shaw Communications (Formerly Videotron Communications) 1998 - 1999
Shaw Communications (Formerly Videotron Communications) 1997 - 1998
Skills
Telecommunications, VoIP, Wireless, Team Leadership, Strategic Planning, Software Installation, Project Planning, Project Management, Process Improvement, Performance Management, Fiber Optics, Customer Service, Coaching, Business Analysis, Call Centers, Account Management
Education
Northern Alberta Institute of Technology / NAIT 2008 — 2008
Certificate in Leadership development
Dale Carnegie 2006 — 2006
Leadership Training for Managers
University of Alberta 1999 — 2005
Management Development Certificate Program
Northern Alberta Institute of Technology / NAIT 1995 — 1997
Diploma, Telecommunications Engineering Technology
Aptean August 2012 - Present
Consona Corporation April 2009 - August 2012
SupportSoft Canada 2004 - 2009
Core Networks 2002 - 2004
Bell West 2002 - 2003
iMagic TV 2001 - 2001
Shaw Communications 1999 - 2001
Fundy Communications 1998 - 1999
Eastcan Geomatics Limited 1994 - 1998
Eastcan Geomatics Limited 1988 - 1994
Skills
Unix, Disaster Recovery, Troubleshooting, Servers, Databases, Telecommunications, DNS, Technical Support, Firewalls, Project Management, Windows, Testing, SAN, CRM, System Administration, Enterprise Software, SaaS, Cloud Computing, Software Development, Integration, Weblogic Administration, Networking
Education
Nova Scotia Community College 1986 — 1988
Data Processing, Computer Programming
Shaw Communications December 2011 - Present
Ledcor May 2011 - December 2011
Shaw Communications December 2010 - March 2011
Shaw Communications December 2009 - December 2010
Shaw Communications July 2008 - December 2009
Shaw Communications July 2006 - July 2008
Shaw Communications November 2005 - July 2006
Shaw Communications March 2004 - November 2005
MooHaHa November 2003 - March 2004
Convergys January 2003 - November 2003
Skills
Technical Support, Call Center, Training, Business Analysis, Business Process..., Change Management, Recruiting, Leadership, Troubleshooting, VoIP, Coaching, Customer Satisfaction, Product Management, Customer Support, Computer Hardware, Software Documentation, Customer Service, Telecommunications, Call Centers, Quality Assurance, Customer Experience, Performance Management, Wireless, Team Leadership, Workforce Management, Analysis, SaaS, Vendor Management, Process Improvement, Employee Engagement, Team Management, Management, Project Management, Cross-functional Team..., Contact Centers, Team Building, Help Desk Support
Education
The University of British Columbia 2010 — 2011
Certificate - Business Analyst
Okanagan College 1998 — 2001
NA, Computer Information Systems
Okanagan Mission Secondary 1994 — 1998
Shaw Communications June 2015 - Present
Shaw Communications March 2013 - Present
Shaw Communications May 2012 - March 2013
TELUS January 2011 - June 2011
Skills
Team Leadership, Selling, Call Centers, Telecommunications, Customer Experience, Customer Retention, Customer Satisfaction, Solution Selling, Team Management, Direct Sales, Account Management, Management, Cross-functional Team..., Leadership, Sales Operations, Outsourcing, Sales, Customer Service
Education
Okanagan College 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business, Diploma
Shaw Communications July 2013 - July 2014
Shaw Communications 2010 - July 2013
Nortel 1999 - June 2010
Nortel 1997 - 1999
Nortel 1996 - 1997
Nortel 1991 - 1996
Skills
CDMA, Cross-functional Team..., DWDM, Engineering, GSM, IP, LTE, Management, Network Design, Networking, Project Coordination, Project Management, Telecommunications, UMTS, VoIP, Wireless, System Deployment, Team Management, WiMAX, Cellular Communications, Unified Communications, Leadership, Managed Services, Program Management, Project Planning, Team Leadership, Troubleshooting, Vendor Management
Education
Northern Alberta Institute of Technology
EastLink April 2011 - Present
Ericsson India pvt Ltd June 2005 - March 2009
Usha Communications Technology November 1999 - June 2005
Shaw Communications 2001 - 2002
Astralsys Software India Pvt Ltd May 1998 - October 1999
Globsyn Technologies 1997 - 1998
Education
National Institute of Technology Rourkela 1996 — 1998
Master of Engineering, Electronics & Telecommunicatiojns System
National Institute of Technology Rourkela 1992 — 1996
Bachelor of Engineering, Electrical Engineering
Shaw Communications ManagerHCL TechnologiesJuly 2008 - April 2012
Bharti Airtel Ltd June 2006 - July 2008
Professional Assistance For Development Action 2003 - 2003
Skills
Marketing, Product Management, Product Marketing, Proposal Writing, Bid Preparation, Bid Pricing, Sales Management, Direct Sales, Channel Sales, Customer Service, Business Relationship..., Vendor Management, Contractual Agreements, Pricing, Marketing Communications, Customer Retention, Customer Acquisition, Usage Analysis, Data Analysis, Presentation Development, Client Co-ordination, Proposal Generation, Microsoft Word, Microsoft Excel, Microsoft Office, Visio, SharePoint, Application Management..., Demand Estimation, Business Development, Preparation of Business..., Service Level Agreements, Pre-sales, Sales, CRM
Education
XLRI Jamshedpur 2004 — 2006
PGDBM, Marketing
National Institute of Technology Durgapur 1999 — 2003
B.Tech, Electrical Engg
REC Durgapur 1999 — 2003
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
eLoyalty, a TeleTech Company July 2013 - Present
Affirmative Solutions Inc. March 2011 - Present
Shaw Communications October 2008 - March 2011
Shaw Communications Inc March 2004 - October 2008
Netricom - Axia July 2000 - February 2004
TCSWest May 1999 - June 2000
TafTech / Unified Systems Group February 1995 - April 1999
Skills
Cisco Call Manager, Unified Communications, VoIP, PBX, Telephony, Call Center, CVP, IVR, ACD, SIP, CTI, Cisco, Cisco Technologies, Telecommunications, Call Centers, Integration, Data Center, IP, Network Architecture, CCNA, MPLS, Troubleshooting, Contact Centers, Networking, System Deployment, Enterprise Architecture, Network Design, WAN, Routing, Infrastructure, Switches, LAN-WAN, Enterprise Software, Avaya, QoS, Routers, TCP/IP, Wireless
Education
Northern Alberta Institute of Technology 1995 — 2004
Shaw Communications December 2012 - Present
ARC Business Solutions August 2008 - November 2012
Direct Energy 2008 - 2012
SAIT Polytechnic June 1998 - August 2008
Skills
Systems Analysis, Business Analysis, Requirements Analysis, Integration, Software Development, Requirements Gathering, SOA, PL/SQL, SQL, Oracle, Java, Databases, Business Process..., ITIL, Solution Architecture, SDLC
Education
Southern Alberta Institute of Technology 1996 — 2000
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
Shaw Communications March 2013 - Present
Shaw Communications 2013 - 2013
Shaw Communications April 2008 - December 2008
Dell April 2006 - April 2008
Skills
Active Directory, Computer Hardware, Troubleshooting, Servers, Windows Server, Microsoft Exchange, Call Centers, DNS, Account Management, Management, Project Management, System Deployment, Technical Support, Windows 7, Wireless Networking
Education
Northern Alberta Institute of Technology 2000 — 2002
Computer Engineering
Stony Plain Memorial Composite 1997 — 2000
Shaw Communications March 2009 - Present
Shaw CableSystems March 2009 - Present
Shaw Cablesystems G.P. 2009 - Present
Education
Okanagan College 1993 — 1997
CIS
Shaw Communications February 2015 - Present
Shaw Communications September 2014 - January 2015
Shaw Communications September 2011 - September 2014
Shaw Communications October 2006 - October 2010
Shaw Communications September 2005 - October 2006
Time Warner Cable March 2004 - May 2005
Skills
Cisco Call Manager, Telecommunications, Telephony, Unified Communications, Call Centers, Video Conferencing, Telepresence, Cisco IOS and Gateways, TDM, IP, Cisco Technologies, Unity, SIP, Routers, Cost Down, ICM, IVR, CVP, CUP, Infrastructure, Cisco IOS, LAN-WAN, NEC 2400, Cisco Studio, coax transmission, QUAM, VoIP, Leadership, Project Management
Education
Northern Alberta Institute of Technology 2001 — 2003
Diploma, Telecommunications Engineering Technology
Thompson Rivers University 1998 — 2001
no, BSC
FortisAlberta 2006 - 2007
Shaw Communications July 2000 - February 2005
SNC Lavalin ATP 2005 - 2005
Gibson Quai - AAS Pty Ltd September 1999 - April 2000
TELUS June 1989 - April 1998
Education
The University of Calgary 1994 — 1998
Bachelor's of Science, Electrical, and Communications Engineering
Northern Alberta Institute of Technology 1987 — 1989
Diploma, Electronics Engineering Technology, Honors
UBC December 2013 - May 2014
Online Business Systems Global June 2012 - August 2012
Pason Systems September 2011 - June 2012
Okanagan College January 2009 - July 2011
Med Access May 2010 - August 2010
Shaw Communications July 2008 - November 2008
Sutherland Global Services July 2006 - August 2008
Sutherland Global Services May 2005 - July 2006
Skills
MySQL, XP, Active Directory, Computer Hardware, Troubleshooting, Windows, Cabling, Windows Server, Linux, Problem Solving, Cisco IOS, Microsoft Office, Customer Relations, Routers, Operating Systems, TCP/IP, Servers, Excel, PowerPoint, Software Installation, Virtualization, Customer Service, DNS, Cisco, Telecommunications, Network Security, Word, VPN, Antivirus, Call Center, HTML, Documentation, Switches, Access, Network Administration, PHP, SQL, Hardware, Administration, Windows 7, VoIP, Apache, SQL Server, CSS, Team Leadership, Printers, Desktop Support, Windows Server 2003, Technical Support, System Administration
Education
Okanagan College 2008 — 2012
Computer Science, Bachelor of Computer Science
Okanagan College 2011 — 2011
Business Studies Certificate - Business Computer Applications, Business
Eastlink July 2011 - Present
Eastlink 2002 - July 2011
Altimax Network Service 2001 - 2002
Shaw Communications 2000 - 2001
Shaw Cablesystems GP / Shaw@Home 1999 - 2000
Concentrics Communications 1999 - 1999
Access Communications Inc - WAVE 1996 - 1999
Shaw Communications 1992 - 1996
Access Cable 1991 - 1992
Skills
Computer Network..., Network Design, Leadership for Results, Solaris and Linux..., Cisco Networking, Management Skills, Firewall Administration, Cisco Unified Call..., Network Security, Computer Programming, Extensive Internet..., WAN, Routers, ATM networks, VoIP, Network Administration, BGP, Firewalls, EIGRP, Network Engineering, IP, QoS, Programming, Cisco Technologies, Networking, Telecommunications, Ethernet, Switches, Cisco Call Manager, Cisco IOS, TCP/IP, CCNA, Integration, MPLS, OSPF, Wireless, LAN-WAN, Cisco Routers, Routing
Education
Dalhousie 2012 — 2013
Certificate of Project Management from Dalhousie, Project Management working on PMP
Internal Training 2002 — 2004
Leadership for Results, Certificate
TUNS University 1994 — 1995
Certificates, LANS and Computer Security and Data Communications
Saint Mary's University 1993 — 1994
Computer Science
Nova Scotia Community College 1987 — 1988
Data Processing Technology
Cisco / Foresystems / Fujitsu / Arris
Certificates
Shaw Communications October 2012 - Present
Aaron video Productions October 2011 - Present
ICU video September 2010 - Present
AVW-telav April 2008 - October 2012
Telephoto Production July 2005 - April 2008
Skills
Sound, Video Production, Lighting, HD Video, Videographer, Editing, Video, Live Events, Audio Engineering, Directing, Camera Operating, Video Editing, Final Cut Studio, Final Cut Pro, Sports, Videography, Multimedia, Camera, Broadcast, AV, Production Managment
Education
Northern Alberta Institute of Technology 2009 — 2010
Northern Alberta Institute of Technology / NAIT 2009 — 2010
RTA
Bravo Apparel February 2008 - Present
Bravo Apparel February 2008 - Present
Shaw Communications May 2001 - August 2008
Skills
Manufacturing, Retail, Apparel, Merchandising, Product Development, Customer Service, Sales Management, Sales, Team Building, New Business Development, Wholesale, Textiles, Global Sourcing, Account Management, Coaching, Customer Experience, Customer Satisfaction, Fashion, Forecasting, Market Planning, Marketing Strategy, Negotiation, Procurement, Sourcing, Team Leadership
Education
Okanagan College 1996 — 2000
Bioware March 2007 - Present
Shaw Communications September 2005 - March 2007
Education
Northern Alberta Institute of Technology 2003 — 2005
Computer Systems Technology
MMX Network January 2010 - Present
Middlebrook Engineering Inc. January 2007 - January 2010
Shaw Communications January 1975 - September 2001
Northern Alberta Institute of Technology, NAIT January 1970 - January 1975
Skills
Integration, Telecommunications, Satellite, Broadcast, Electronics, Television, Broadcast Television, Sound, RF, Video Production, Digital Video, Audio Engineering, Streaming Media, Broadcast Engineering, Radio
Education
Northern Alberta Institute of Technology 1969 — 1975
Electronics Engineering Technologist, Broadcast Engineering
Northern Alberta Institute of Technology 1969 — 1975
Electronics Engineering Technologist, Broadcast Engineering
Northern Alberta Institute of Technology 1969 — 1975
EET, Broadcast Engineering
Northern Alberta Institute of Technology 1969 — 1971
Elelectronics Engineering Technologist, Broadcast Electronics Engineering
Northern Alberta Institute of Technology 1969 — 1971
Electronics Engineering Technologist, Broadcast Technology
Hatch Mott MacDonald August 2012 - Present
Service Canada April 2010 - August 2012
Shaw Communications August 2009 - April 2010
Shaw Cablesystems G.P January 2009 - July 2009
Okanagan College 2005 - 2009
Service Canada May 2007 - August 2007
Shuswap Children's Association May 2006 - August 2006
SD&G Community Futures Development Corporation June 2005 - August 2005
Skills
Marketing, Business Development, Organizational..., Team Leadership, Time Management, Written & Oral..., Group Presentations, Business Communications, Strategic Planning, Leading Meetings, Inside Sales, Customer Service, Job Search Strategies, Microsoft Office, Adobe InDesign, Lotus Notes, Athletics, Soccer, Outdoors, Data Analysis, Employee Relations, Event Planning, Coaching, Leadership, Leadership Development, Management, Microsoft Excel, Project Planning, Proposal Writing, Public Speaking, Recruiting, Research, Sales, Social Networking, Teamwork, Training
Education
Okanagan College 2005 — 2009
Business Administration Degree program with a focus, Management and Human Resources
Jyväskylän Ammattikorkeakoulu 2008 — 2008
Diploma, High Tech Management
Okanagan College 2005 — 2006
Business Administration Diploma, Management
Shaw Communications May 2005 - February 2010
Education
Northern Alberta Institute of Technology 2003 — 2005
TET, Telecommunication Engineering
CTV Vancouver, Bellmedia November 2010 - Present
CTV March 2008 - July 2010
Shaw Communications November 2007 - March 2008
Skills
Broadcast Journalism, Field Producing, Broadcast Television, Broadcast, Avid, Non-linear Editing, Radio Broadcasting, Television, Producing, Radio, Storytelling, Video Production, Radio Host, Radio Producing, Videography, Final Cut Pro, Video Editing, Journalism, Voice Over, Camera, Breaking News, Media Production
Education
Northern Alberta Institute of Technology 2005 — 2007
Broadcast Television
Sysco Vancouver December 2013 - Present
Kinetic Physiotheray 2014 - Present
Sysco Vancouver January 2011 - December 2013
Shaw Communications 2008 - 2010
Shaw Communications 2007 - 2008
Armtec (Prev. .Conforce Concrete Products) 2007 - 2007
SMS Equipment (prev. Transwest Mining Systems) 2005 - 2007
Enerflex Ltd. 2004 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Sarbanes-Oxley
Education
Canadian Securities Institute (CSI) 2012 — 2013
Canadian Securities Course
Certified General Accountant (CGA)
Designated, Accounting and Finance, Honors Pass (HP)
Northern Alberta Institute of Technology 2003 — 2006
Bachelor of Business Administration (BBA), Accounting and Finance, Honors
University of the Fraser Valley 2000 — 2003
Business Administration and Management, General, Deans List
Student - Personal Fitness September 2013 - Present
Shaw Communications Compensation SpecialistWeatherford internationalMarch 2011 - September 2013
Superior Propane September 2007 - October 2010
Sun-Rype Products Ltd. 2005 - 2007
Sun-Rype Products Ltd. 2005 - 2007
Skills
Deferred Compensation, Performance Management, HRIS, Employee Relations, Compensation, Sales Compensation Plans, Building Salary...
Education
Mount Royal University 2013 — 2015
Personal Fitness Trainer, Fitness
World at Work 2010 — 2013
Certified Compensation Professional, Compensation
Canadian School of Natural Nutrition 2011 — 2012
Holistic Nutrition Diploma, Holistic Nutrition
Okanagan College 1999 — 2003
Business, HR, Management
Honda Canada Inc. May 2015 - Present
Honda Canada Finance Inc. May 2014 - May 2015
Honda Canada Inc. December 2011 - June 2014
TELUS September 2011 - November 2011
Shaw Communications January 2003 - March 2011
Canadian Auto Press April 2007 - December 2007
Shaw Communications October 2001 - January 2003
Shaw Communications April 2001 - October 2001
Rogers Communications June 1997 - April 2001
Skills
Account Management, Business Analysis, Team Leadership, Management, Project Management, Customer Service, Coaching, Sales, Direct Sales, Recruiting, Marketing, Retail, Customer Retention, B2B, Call Centers, Performance Management, Customer Satisfaction, Customer Experience, Training, Employee Training, Strategy, Telecommunications, Sales Operations, Sales Process, Teamwork, Strategic Planning, Forecasting, Time Management, Sales Management, Analysis
Education
NAIT 2008 — 2009
Certificate in Leadership Development
The University of British Columbia 1993 — 1997
Bachelor of Commerce and Business Administration, Transportation and Logistics Option @ Sauder School of Business
TELUS February 2015 - Present
Telus Mobility September 2011 - Present
Shaw Communications August 2010 - July 2011
Shaw Communications February 2006 - August 2010
Star Choice Communications February 2004 - January 2006
Original-Stelar.com January 2002 - January 2004
Enterprise Rent-A-Car 1999 - 2002
Skills
Call Centers, Customer Satisfaction, Customer Retention, Leadership, Management, Performance Management, Coaching, Account Management, Employee Engagement, Budgets, Workforce Management, Team Management, New Business Development, Customer Service, Telecommunications, Customer Experience, Analysis, Team Leadership, Retail, Sales Management, Business Planning, Time Management, Operations Management, Integration, Team Building, Employee Relations, Marketing, Teamwork, B2B, Mobile Communications, Business Development, Call Center, Contact Center..., Collections, Customer Loyalty..., Territory Development, Territory Penetration, Territory Account..., Payment Services, Credit Analysis, Mentoring, Leadership Development, Cross-functional Team..., Union Relations, Performance Improvement
Education
NAIT 2008 — 2009
Certificate, Leadership Development
Dawson Institute of Photography 1992 — 1996
DEC, Professional Photography
Université du Québec à Montréal / UQAM
Certificat, Gestion des ressources humaines
Shaw Communications August 2013 - June 2014
BlackBerry June 2012 - July 2013
And Or Logic Pvt. Ltd. September 2008 - August 2009
Skills
RTOS, I2C, Embedded C, Visual C++, ARM7, MSP430, P-CAD, ARM Assembly, Logic Analyzer, In-Circuit Emulator, Oscilloscope, SPI, RS232, Matlab, Jacket, Multithreading, ARM 9, GSM, LTE, VxWorks, GUI development
Education
University of Alberta 2009 — 2011
Master of Engineering, Microelectronics
National University of Computer and Emerging Sciences 2004 — 2008
Bachelor of Engineering, Telecommunications, C++ Programming
Shaw Communications November 2012 - Present
Shaw Communications August 2009 - September 2012
Urban Systems LTD January 2008 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Strategic Planning, Call Centers, Customer Satisfaction, Management, Account Management, Customer Experience, Customer Retention, Telecommunications, Direct Sales, Team Leadership, Sales, Leadership, Decision Support, Executive Support
Education
Okanagan College
Alberta Industrial & Safety Supply June 2014 - Present
Shaw Communications September 2013 - June 2014
Government of Alberta March 2013 - August 2013
CIBC November 2010 - February 2013
Skills
Administrative..., Policy, Team Leadership, Customer Service, Microsoft Word, Accounting, Project Management, Research, Public Speaking, Time Management, Customer Satisfaction, Teamwork, Sales
Education
Northern Alberta Institute of Technology 2009 — 2011
Bachelor of Business Administration (BBA), Accounting and Finance (Diploma)
Archbishop O'Leary High School 2004 — 2007
High School Diploma