The Answer Group (TAG)
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The Answer Group (TAG) Employees
Amazon February 2015 - Present
Target September 2014 - February 2015
Target June 2013 - September 2014
XPO Logistics, Inc. August 2012 - September 2013
Flextronics June 2007 - August 2009
The Answer Group (TAG) June 2005 - May 2007
Skills
Customer Service, Human Resources, SAP, 3PL, Logistics, Strategic Financial..., Process Improvement, Sales Management, Staffing, Employee Training, Legal Compliance, Manage Client..., Six Sigma, CRM, Temporary Placement, Sales, Team Building, Training, Management, Leadership, Recruiting, Inventory Management, Hiring, Operations Management, Inventory Control
Education
Northeastern University 2014 — 2015
Master of Science (M.S.), Project Management
Kennesaw State University 2010 — 2014
Bachelor of Science (B.S.), Sociology
Broward College January 2014 - Present
Broward College January 2009 - Present
Broward College September 2009 - January 2014
Broward College August 2008 - September 2009
Keiser University October 2007 - August 2008
The Answer Group (TAG) April 2006 - January 2008
The Fortune Society October 2004 - April 2006
Amsterdam Billiards & Bar October 2003 - April 2006
Skills
FCC Radio Operator..., Microsoft Office User..., Student Development, Microsoft Office, Event Planning, Microsoft Word, Social Media, Public Relations, Customer Service, Program Development, Non-profits, Research, Distance Learning, College Teaching, Curriculum Development, Teaching, Leadership Development, Public Speaking, Higher Education, E-Learning, Fundraising, Instructional Design, Staff Development, Student Affairs, Tutoring, Adult Education, Academic Advising, Event Management, Instructional Technology, Strategic Planning, Community Outreach, Admissions, Leadership, Program Management, Conflict Resolution, Academic Administration, Management, Training, Enrollment Management, Volunteer Management, Interviews, Career Counseling, Student Engagement, Resume Writing, Critical Thinking, Curriculum Design, Grant Writing, Time Management, Higher Education..., Nonprofits
Education
Nova Southeastern University 2012 — 2015
Master of Business Administration (M.B.A.), Human Resource Management
Wayne State University 1995 — 1996
Master of Arts, Sports Administration
St. John's University 1989 — 1993
Bachelor of Science, Athletic Administration
Nova Southeastern University
Doctor of Education (Ed.D.), (Currently Attending) Organizational Leadership and Human Resource Development
strottmanjohnson.com June 2005 - Present
Harris Interactive 2003 - 2005
WirthlinWorldwide 2001 - 2003
The Answer Group (TAG) 1999 - 2001
Calo Research 1990 - 1999
ADI Research-Matrixx Research 1986 - 1990
Skills
Quantitative Research, Focus Groups, Marketing Research, Customer Insight, Data Analysis, Survey Design, Secondary Research, FMCG, Statistics, Advertising Research, Market Analysis, Analytics, Survey Research, Quantitative Analytics, Marketing Communications, Strategy, Online Moderation, Questionnaire Design, Shopper Marketing, Research Design, Copy Testing, Analysis, Market Intelligence, Questionnaires, SPSS, Marketing Strategy, Brand Architecture, Product Development, Report Writing, Research, Pricing, B2B, Brand Equity, Competitive Analysis, Consumer Behaviour, Online Research, Data Collection, Ethnography, Business Insights, Media Research, Brand Loyalty, Primary Research, Competitive Intelligence, Survey Methodology, Qualitative Research, Mystery Shopping, Factor Analysis, CATI, Positioning, International Research
Education
University of Cincinnati 1979 — 1983
Christ Hospital School of Nursing 1980 — 1981
Juniper Networks April 2015 - Present
First Data Corporation September 2013 - January 2015
Nova Southeastern University January 2011 - September 2013
FasTek November 2009 - September 2013
Multiple Sclerosis Foundation January 2008 - November 2008
Intercontinental Currency Consultants January 2003 - January 2004
First Forex Group January 2003 - January 2004
Harrington Financial & Energy Advisors, Inc. January 2002 - December 2002
The Answer Group (TAG) January 1999 - January 2001
Skills
Linux, Java, C++, Networking, Software Engineering, Eclipse, MySQL, Unix, Network Security, Windows, Android, PHP, Computer Security, Ubuntu, C, SQL, Computer Science, Troubleshooting, Software Development, Operating Systems, HTML, Object Oriented Design, NetBeans, CSS, Virtualization, JavaScript, Programming, Microsoft SQL Server, Android Development, AJAX, GWT, VMware Workstation, Moodle, UML, OOP, VMware ESX, C#, Design Patterns, JUnit, XML, Requirements Analysis, Visual Studio, JDBC, LaTeX, MediaWiki, Computer Hardware, Inno Setup, Go
Education
Nova Southeastern University 2010 — 2014
Bachelor of Science (BS), Computer Science, 3.91 GPA on a 4.0 scale
Valeriy Minyazov May 2010 - February 2015
Gold and Associates DBA The Ticket Clinic September 2008 - February 2010
Advanced Power Technologies, LLC September 2007 - September 2008
The Answer Group (TAG) January 2006 - December 2006
The State of Florida/Dept of Revenue/Child Support Enforcement June 1999 - April 2005
Skills
Case Management, Social Services, Customer Relations, Customer Retention, Customer Satisfaction, Legal Assistance, Legal Research, Legal Documents, Legal Compliance, Office Administration, Administrative Law, Computer Proficiency, Customer Service, Data Entry, Online Research, Client Intake, Payment Card Processing, Conflict Resolution, Receptionist Duties, Call Centers, Professional Phone..., Phone Etiquette, Customer Liason, Service Coordination, Job Scheduling, Databases, Contracts Administrators, People Skills, Teamwork, Independent Thinking, Resourceful in the..., Critical Thinking, Client Rapport, Organization Skills, Scanners, Collections, Legal Documentation, Negotiation, Professional..., Professional Writing, Letter Writing, Persistence, Supervision, Electronic Payments, Positive Coaching, Organizational..., Committees, Customer Support, Structure Determination, Office Equipment...
Education
Diana Fink's Central School of Insurance 2007 — 2007
Licensed
Roane State Community College 1995 — 1995
Certificate of Completion, Child Support Enforcement Services
Chartiers-Houston High School
The Computer Guy, Ltd. February 2006 - Present
The Answer Group (TAG) 2000 - 2003
Skills
Computer Repair, Computer Hardware, Computer Networking, Servers, Hardware, VMware, Active Directory, Virtualization, Storage, Windows Server, Storage Area Networks, Troubleshooting, HP, Operating Systems, System Administration, DNS, Disaster Recovery, Windows 7, DHCP, VMware ESX
Education
Miami Norland Senior High 1985 — 1989
Diploma
Miami Dade College
Associate in Science, Computer information Sytems
Alliance Communications Management August 2011 - Present
West Asset Management April 2010 - July 2011
Sears Teleserv November 2006 - August 2009
The Answer Group (TAG) March 2003 - January 2005
Skills
Customer Satisfaction, Customer Service, Windows 7, Printers, Network Administration, XP, Active Directory, Visio, Technical Support, Software Documentation, Windows Vista, Microsoft Exchange, SharePoint, Troubleshooting, Operating Systems, Software Installation, Call Center, Lotus Notes, Microsoft Windows 98, Windows, Networking, Remote Desktop, Servers, Wireless Networking, DNS, A+ Certified, System Administration, DHCP, Routers, Citrix, Call Centers, Access, Help Desk Support, Computer Hardware, TCP/IP, Databases, Windows Server, Cisco Technologies, Laptops, Computer Repair, LAN-WAN, VPN, Hardware, Firewalls, Switches, Windows XP
Education
Kaplan University 2009 — 2013
Bachelor's Degree, Information Technology
Kaplan University 2007 — 2013
Bachelors, Computer Science
Boyertown Area YMCA November 2009 - Present
The Answer Group (TAG) August 2002 - August 2007
Kmart Corporation November 1991 - August 2001
Skills
Human Resources, Employee Benefits, Team Building, Recruiting, Onboarding, Employee Relations, Talent Acquisition, Leadership, Customer Service, Coaching, Organizational..., Payroll, Time Management, Outlook, Strategic Planning, Budgets, Event Management
Education
Shippensburg University of Pennsylvania 1994 — 1998
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Pottsgrove Senior High School 1991 — 1994
College Prep
Florida Beauty Inc January 2015 - Present
Whitsyms Nursing Registry December 2012 - September 2014
Comcast Cable January 2012 - December 2012
Isle of Capri Casino January 2011 - December 2011
The Answer Group (TAG) October 2008 - July 2009
Whitsyms Nursing Registry March 2008 - November 2008
Skills
Customer Service, Security, Technical Support, Photoshop, Notary Public, Microsoft Office, Problem Solving, Truck Driving, CDL Class A, TWIC Card
Education
Miami Lakes Educational Center 2014 — 2014
Commercial Vehicle Driving - 320hrs, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
Broward College 2011 — 2013
Associate’s Degree, Science; Network Services Technology
Plantation Community High School 2010 — 2010
High School, G.E.D
Wolmer's Boys' School 1999 — 2004
High School Diploma
Intercontinental Terminals Company April 2014 - Present
TETRA Technologies, Inc. November 2008 - April 2014
All American Semiconductor June 2004 - May 2007
IBILL May 2000 - April 2004
The Answer Group (TAG) March 1996 - March 2000
US Navy July 1990 - July 1994
Skills
JD Edwards, JDE CNC, Microsoft SQL Server, Technical Documentation, Hardware Support, Enterprise Software, Remote User Support, Network Administration, Servers, Troubleshooting, Databases, Windows Server, VMware, Disaster Recovery, Hardware, Help Desk Support, Microsoft Office, Security, Software Documentation, Technical Support
Education
Keiser University-Ft Lauderdale 1998 — 2000
A.S. Computer Programming, Computer Science, 4.0
Sheridan Technical Center 1996 — 1998
Electronics / Computer repair, Computer Installation and Repair Technology/Technician, 4.0
Multi Image Group September 2010 - Present
SBA Communications, Corp. September 2007 - September 2010
TCS Group, Inc. July 2007 - September 2007
Aplicor, Inc. September 2006 - March 2007
Vigilar, Inc. February 2004 - July 2006
Intense School 2004 - 2006
All About Staffing, Inc. February 2002 - February 2004
Spherion June 2001 - December 2001
AMO Plans December 1999 - November 2001
The Answer Group (TAG) 1998 - 1999
Skills
Leadership, Project Management, Security, Technical Presentations, Disaster Recovery, Vendor Relationships, Networking, Technical Hiring, Hiring Employees, Team Building, Performance Measurement, Resource Management, Department Budgeting, Technical Support, Integration, Servers, VPN, Data Center, Windows Server, Negotiation, Cisco Technologies, Technical Leadership, Active Directory, Change Management, Firewalls, Management, Performance Management, Technical Architecture, Microsoft Exchange, Wireless Networking, Technology Integration, Computer Security, Training, DNS, Technology Evaluation, Databases
Education
New Horizons Computer Learning Centers 2014 — 2014
University of Florida 1994 — 1998
Bachelor's degree
Karatbars International April 2015 - Present
My Networker Club May 2015 - Present
Self-employed November 2010 - Present
Wealth Builders Network Educational Services August 2013 - April 2015
Comcast Cable August 2005 - April 2008
The Answer Group (TAG) May 2004 - August 2005
Advanced Technology Center of the Florida State College October 2002 - April 2004
AT&T Broadband/Comcast October 2000 - September 2001
US Navy January 1997 - July 1999
Skills
Information Technology, IT Help Desk, Computer Hardware and..., Network support, Fully bilingual in..., Strong analytical skills, Customer Service, Quick learner, Active Team Player, Excellent problem-solver, Strong troubleshooter, CCNA, Help Desk Support, Software Installation, Network Administration, Customer Satisfaction, Operating Systems, Troubleshooting, Technical Support, Software Documentation, Servers, Microsoft Office, Customer Retention, Networking, System Administration, Call Centers, Telecommunications, Cisco Technologies, Hardware, Management, Security, Databases, Computer Hardware, Windows, LAN-WAN, Social Media Marketing, Facebook Marketing, Network Marketeer, Leadership Development, Professional Development, Personal Development, Direct Sales, Blog Marketing, Social Media Blogging, Online Marketing Couch, Internet Entrepreneur, Online Marketing, Social Networking
Education
University of Phoenix-South Florida Campus 2004 — 2006
Bachelor of Science (B.S.), Information Technology, 3.66
Florida State College of Jacksonville 2002 — 2004
Associate of Applied Science Degree, Computer Engineering Technology Cisco CCNP Technician, 3.88
U.S. Coast Guard October 2009 - Present
National Institute of Standards and Technology April 2009 - October 2009
Vovici January 2007 - January 2009
Adecco Group November 2006 - January 2007
Sun Rocket, Incorporated March 2006 - September 2006
Adecco Group October 2005 - March 2006
Bright House Networks July 2005 - September 2005
Embarq Logistics April 2005 - June 2005
Best Buy July 2004 - October 2004
The Answer Group (TAG) November 2003 - June 2004
Skills
Troubleshooting, Technical Support, Networking, VPN, Computer Hardware, Windows, Hardware, VoIP, Help Desk Support, Testing, Access, Enterprise Software, Management, Mobile Devices, Account Management, Training, Security
Education
UCLA 2013 — 2014
Information Technology Management Certificate, Information Technology-UCLA Extension
Texas A&M University 1995 — 1998
History/English
Westbury High School 1992 — 1995
High School Diploma
IT Certifications
E2open January 2007 - Present
PointServe February 2005 - December 2006
The Answer Group (TAG) September 2004 - December 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
The University of Edinburgh 2000 — 2002
Christ School
Diploma
Digitronics, Inc an SBA 8(a) & SDB. October 2013 - Present
United Technologies November 2006 - August 2013
Spherion June 2005 - November 2006
The Answer Group (TAG) March 2002 - July 2005
Umcore May 1996 - January 2002
Helen Hayes Hospital July 1994 - April 1996
Town of Hempstead February 1993 - June 1994
Skills
TCP/IP, Networking, Cluster, Wireless Networking, Network Administration, Network Security, Telecommunications, DSL, Remote Troubleshooting, Remote Desktop, Microsoft SQL Server, Microsoft Technologies, SQL Server Management..., SQL Clustering, VMware ESX, VMware Infrastructure, VMware Server, VMware Workstation, Routers, Cisco Routers, Computer Network..., Technical Training, Business Travel, Customer Support, Customer Engagement, Microsoft Office, Novell Netware, LAN-WAN, MS-DOS, WinRAR, SQL Tools, SQL Tuning, Windows Server, Active Directory, System Administration, Operating Systems, IT Operations, DNS, Databases, Database Administration, vSphere, Oracle CRM, CRM databases, Help Desk Support, Access Control, Switches, Patch Panels, Fiber Optic Networks, .NET, Team Leadership
Education
Long Island University, C.W. Post Campus 1994 — 1996
Computer Science
Nassau Community College 1996 — 1997
Information Technology
Comcast Cable June 2011 - Present
Comcast Cable September 2011 - June 2012
Comcast Cable April 2008 - June 2011
The Answer Group (TAG) 2005 - 2007
Skills
Problem Solving, Call Center, Customer Service, Team Leadership, Customer Satisfaction, Teamwork, Negotiation, Time Management, Analysis, Customer Experience, Workforce Management, Workforce Planning, Multitasker, Critical Thinking, Data Analysis, Avaya, Excel, Word, SnagIt, BMC Remedy, Call Centers, Microsoft Excel, Process Improvement, Forecasting, Troubleshooting, Telecommunications, Team Building, Broadband, Social Media, Creative Writing, Promotions, Publicity, Event Planning, Writing, Mass Communication, Social Networking, Talent Management, Blogging, Leadership, Training, Cross-functional Team..., Telephony, Customer Retention, Technical Support, Software Documentation, Call Center Development, Avaya Technologies
Education
University of Louisiana at Monroe 1998 — 2003
B.A., Mass Communication
Huntington High School 1994 — 1998
Keiser University February 2006 - Present
The Answer Group (TAG) September 2004 - January 2006
Skills
Managerial Finance, Operations Management, Accountability, Campus, Leadership, Leadership Development, Management, Student Financial Aid, Team Building, Admissions, CampusVue, Enrollment Management, Retaining Customers, Title IV, Student Loans, Adult Education, Customer Retention, Customer Service, Higher Education, Staff Development, Public Speaking
Education
Keiser University-Ft Lauderdale 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Avaap December 2013 - Present
Avaap Inc. July 2012 - Present
Moffitt Cancer Center January 2010 - July 2012
SCI Companies April 2006 - December 2009
Gatornerd August 2003 - December 2005
The Answer Group (TAG) February 2002 - August 2003
Ruby Tuesday February 1999 - January 2002
Skills
Business Intelligence, SDLC, Business Analysis, ERP, Crystal Reports, Enterprise Architecture, Software Implementation, Process Improvement, Microsoft SQL Server, SQL, Oracle, CRM, Project Management, Healthcare, Consulting, Management, Testing, Enterprise Software, Requirements Gathering, Solution Architecture, Analysis, Integration, PL/SQL, Software Documentation, System Administration, Troubleshooting, Security, Databases, COBOL, AIX, Requirements Analysis, HRIS, Software Development, JavaScript, Unix, Financial Reporting, Data Analysis, Customer Retention, Benefits, Problem Solving, Payroll, Servers, Quality Assurance, Customer Oriented, Reporting & Analysis, Business Process, Professional Services, Vendor Management
Education
University of Florida - Warrington College of Business Administration 2003 — 2005
Bachelor of Science, Computer Information Science
Deerfield Beach High School 1996 — 1999
Mirantis May 2015 - Present
Rackspace June 2014 - May 2015
Citrix April 2013 - June 2014
Citrix November 2012 - June 2014
Sheridan Healthcorp June 2012 - November 2012
4 Media Online April 2011 - July 2012
BMV Corporation November 2004 - April 2011
Universal Tech Support February 2004 - August 2004
The Answer Group (TAG) June 1999 - January 2004
Skills
Apache, VMware ESX, Linux, Windows Server, Xen, MySQL, Servers, Microsoft Exchange, Firewalls, CentOS, Cloud Computing, Ubuntu, Cisco Technologies, Tomcat, Group Policy, Exchange 2010, Asterisk, Splunk, XenServer, Cisco, Nagios, Gentoo, Mitel, Cloud Computing IaaS, CouchDB, CloudStack, OpenStack
Education
Keiser College 2002 — 2005
Associates, Computer Science and Network Security
Teleperformance March 2013 - August 2014
AT&T January 2009 - January 2013
Hostway Corporation October 2007 - November 2008
The Answer Group (TAG) August 2002 - October 2007
Skills
Computer Hardware, Customer Service, Microsoft Office, Telecommunications, Troubleshooting, Windows, TCP/IP, Networking, Technical Support, Software Installation, Network Administration
Education
Keiser University-Ft Lauderdale 2002 — 2005
Associate of Science (A.S.), Computer Engineering Technology/Technician
Alorica July 2013 - Present
Teleperformance, USA October 2010 - August 2011
AT&T June 2009 - August 2010
The Answer Group (TAG) December 2001 - January 2005
Skills
Event Planning, Technical Support, System Administration, Customer Support, Music Production, Warehouse Management, Business Intelligence
Education
Dillard High School 2009 — 2010
Computer and Information Sciences and Support Services
Sheridan Technical Center 2000 — 2002
Master of Computer Applications (MCA), Information Technology
ASPIRA of Florida January 2010 - Present
The Consultants LLC 2004 - Present
ASPIRA January 2010 - May 2012
Knight Ridder Publishing Company December 2003 - October 2004
The Answer Group (TAG) September 2001 - May 2003
Cordis March 1994 - November 1998
Costa Cruise Lines North America March 1992 - May 1993
Royal Caribbean International June 1987 - May 1991
Skills
Strategic Planning, Non-profits, System Administration, Networking, Team Building, Public Speaking, Operations Management, Leadership Development, Leadership, Nonprofits
Education
St. Thomas University 2002 — 2005
MBS, Information Technology
Miami Dade College 1988 — 1990
Hospitality Administration/Management
Trenton State College 1984 — 1986
Fine/Studio Arts, General
Mercer County Community College 1984 — 1985
Fine/Studio Arts, General
Orkin Pest Control June 2014 - Present
Orkin Pest Control September 2010 - June 2014
Adecco Technical May 2008 - August 2010
SPEEDY CONCRETE CUTTING June 2005 - June 2007
Andrx Pharmaceuticals June 2003 - June 2005
The Answer Group (TAG) January 1997 - May 2003
Education
Morehead State University
Siteworx, LLC May 2011 - Present
Siteworx, LLC May 2007 - May 2011
Xerox February 2006 - May 2007
Rochester Gas & Electric October 2005 - December 2005
Excellus BCBS September 2005 - October 2005
Verio June 2005 - August 2005
Kforce Inc. June 2005 - June 2005
The Answer Group (TAG) March 2004 - June 2005
Skills
Web Development, Software Development, CMS, jQuery, CSS, Cross-browser..., HTML 5, JavaScript, HTML, PHP, Adobe CQ5/AEM, SEO, User Experience, JIRA, Ext JS, SASS, Compass, Apache, XSLT, MySQL, Microsoft SQL Server, Git, Subversion, Agile Methodologies, JSP, JSTL, Java, WordPress, ExtJS, Photoshop, Accessibility, Google Analytics, Sitecore, Visual Studio, NetBeans, ASP.NET, Visual C#, Front-end
Education
Rochester Institute of Technology 1999 — 2004
BS, Information Technology
Coral Shores Realty May 2015 - Present
Aqua Lee Realty March 2014 - April 2015
Galleria International Realty April 2012 - March 2014
Skywater Estates August 2008 - April 2010
Estate of Roger King – Boca Raton January 2008 - January 2009
CBS Television Distribution October 1999 - December 2008
Exit Ocean Realty August 2006 - August 2008
The Answer Group (TAG) 1996 - 1999
Skills
Real Estate, Selling, Residential Homes, Real Estate Transactions, Sellers, Social Media Marketing, Condos, Single Family Homes, Marketing Strategy, First Time Home Buyers, Social Media, New Home Sales, Online Advertising, Listings, Luxury, Vacation Homes, Listing Homes, Waterfront, Property, Marketing, REO, Real Property, Buyer Representation, Real Estate License, Short Sales, Investment Properties
Education
University of South Florida 1988 — 1990
Cardinal gibbons high school 1984 — 1988
McLane Advanced Technologies May 2014 - Present
General Dynamics Information Technology December 2009 - May 2014
Combat Support Associates January 2009 - August 2009
EOD Technology August 2006 - January 2007
United States Marine Corps August 2002 - August 2006
The Answer Group (TAG) August 2000 - August 2002
Skills
Munitions, Information Assurance, Marine Corps, SAAS-MOD, Security Clearance, Analysis, Supervisory Skills, Asset Management, Data Analysis, Asset Allocation, Logistics, Supply Management, Technical Support, Government Contracting, Stock Management, Logistics Management, SQL, Help Desk Support, Warehousing, Quality Assurance, Military, Defense, Military Logistics, Military Operations, Operational Planning, DoD, Military Experience
Education
Saint Leo University
Bachelor’s Degree, Computer and Information Systems
Steelton Highspire High School 1994 — 1998
Diploma
New Horzions
University of Miami, Miller School of Medicine September 2010 - Present
Perfumania April 2009 - September 2010
The Answer Group (TAG) July 2004 - November 2008
Skills
Computer Engineer with..., Fluent in French and...
Education
University of Phoenix 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Bachelor of science in information Technology
PNC August 2013 - Present
DRI 2013 - 2014
DRI 2013 - 2014
BNY Mellon January 2013 - August 2013
Eaton Corporation August 2007 - January 2013
City of Tamarac March 2007 - August 2007
Nova Southeastern University 2006 - 2007
Nova Southeastern University 2006 - 2007
The Answer Group (TAG) September 1998 - September 2003
Skills
Process Improvement, Business Process..., Project Management, IT Management, ITIL, PMP, Business Process, IT Strategy, ERP, Disaster Recovery, SharePoint, Visio, Business Analysis, SDLC, Software Documentation, Requirements Analysis
Education
Robert Morris University 2008 — 2012
Master of Science (M.S.), Information Systems Management
Nova Southeastern University 2003 — 2006
UPS Supply Chain Solutions July 2015 - Present
Coast to Coast Related Services February 2015 - Present
Revista Curauma Datos June 2011 - Present
Y3K Marketing y Publicidad April 2006 - January 2015
Impacto Trade Marketing Ltda March 2003 - April 2006
The Answer Group (TAG) October 2001 - March 2003
The Skaters Mall Inc May 2000 - October 2001
Skills
Management, Sales, Digital Marketing, Marketing, Social Media Marketing, Team Leadership, Online Advertising, Marketing Communications, New Business Development, Social Media, Business Strategy, Sales Management, Committed to Customer..., Bilingual-English/Spanis..., Technical Translation, Spanish, Microsoft Office, Negotiation, Analytical Skills
Education
Miami Dade College 2015 — 2015
Home Inspection Pre-Licensing Course (120 hours), Home Inpection
Universidad de Viña del Mar 1997 — 2003
Ingeniería Civil Informática
st.paul´s school 1991 — 1995
High School
The Answer Group (TAG) August 2004 - November 2007
Skills
Hardware, Software Installation, System Administration, Process Improvement, Program Management
Education
Lander University 1991 — 1995
Bachelor of Arts (B.A.), American History (United States)
Lander University 1991 — 1995
Bachelor's degree
Dell May 2012 - Present
Dell July 2004 - July 2012
The Answer Group (TAG) January 1999 - January 2001
TracFone Wireless January 1998 - January 1999
PRC, LLC January 1996 - January 1998
Skills
Call Centers, Troubleshooting, Hardware, Computer Hardware, Management, Project Management, People Management, Team Leadership, Microsoft Excel, Windows XP
Education
Miami Dade College 2001 — 2003
Associate's degree
CRC Press June 2012 - Present
The Answer Group (TAG) May 2006 - June 2012
Oregon Institute of Technology, Public Affairs 2001 - 2003
Skills
Technical Support, Windows, Active Directory, Security, Troubleshooting, Networking, VMware, Virtualization, Social Media, Management, Databases, Microsoft Office, Computer Hardware, Operating Systems, Windows 7, Windows Server, Microsoft SQL Server, Windows XP, SQL
Education
Oregon Institute of Technology 1998 — 2002
Bachelor of Information Technology Management, Information Technology
Oregon Institute of Technology 1995 — 2001
Bachelor of Applied Science (B.A.Sc.), Information Technology major, Information Technology
Bluegreen Vacations April 2015 - Present
Apptix July 2008 - March 2015
The Answer Group (TAG) July 2004 - July 2008
Skills
MDM [AirWatch: Mobile..., Active Directory,..., Active Directory, Call Centers, Cloud Computing, DNS, Hardware, Microsoft Exchange, Microsoft Office, Servers, SharePoint, Technical Support, Troubleshooting, Virtualization, Windows, Windows Server, Wireless, Computer Hardware, IT Service Management, DHCP, IIS, Interviews, System Administration, Blackberry Enterprise..., Software Documentation, SQL, Security, Windows 7, Operating Systems, Time Management, Integration, Call Center, VPN, Microsoft SQL Server, Storage, VMware ESX, Network Administration, Data Center, Leadership, System Deployment, Networking, Cisco Technologies, Computer Security, Customer Service, Network Security, Mobile Devices, VMware, Disaster Recovery, TCP/IP
Education
Keiser College 2004 — 2006
MCSE 2000
Apex Systems September 2015 - Present
TEKsystems December 2014 - Present
US Army June 2007 - Present
Chase April 2006 - June 2007
The Answer Group (TAG) April 2003 - June 2006
Skills
Maya, After Effects, Zbrush, Illustrator, Storyboarding, Computer Animation, Photoshop, Compositing, Animation, Nuke, UV Mapping, CompTIA A+, Computer Information..., Active Directory, Microsoft Exchange, Windows Server, Windows 7, Apple Remote Desktop, Computer Hardware, Apple Software, Hardware Diagnostics, Windows 8, Software Implementation, Windows XP, Microsoft Office, Mudbox, Photo Editing, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Sketchbook Pro, Paint Tool Sai, Adobe Dreamweaver, Topogun, Renderman, Headus, 3D Modeling, 3D, Mental Ray, Concept Design, Illustration, Drawing, Matte Painting, Post Production, Motion Tracking, Film, Video Editing, Digital Compositing, Digital Painting, Conceptual Art
Education
Miami International University of Art and Design 2008 — 2012
Bachelors, Computer Animation
Solar Media Team November 2013 - Present
The Answer Group (TAG) January 2006 - November 2009
Skills
Customer Service, Microsoft Office, Sales, Project Management, Microsoft Excel, Social Media, Marketing Strategy, Leadership, Lead Generation, Management, Customer Satisfaction, Windows, Strategic Planning, Troubleshooting, Technical Support, Process Improvement, Call Centers, Outlook
Education
McFatter Technical Center
DEM Videos July 2012 - Present
National Telecommuting Institute May 2006 - June 2010
The Answer Group (TAG) May 2006 - June 2010
Skills
Visio, SharePoint, Quality Assurance, Software Documentation, Testing, Troubleshooting, Process Improvement, Technical Support, Call Center, Computer Hardware, Firefox, Windows, Training, Operating Systems, Technical Writing, SQL, TCP/IP
Education
Kaplan University 2008 — 2010
Associate's degree, Medical Transcription/Transcriptionist, 3.96
Career Development Center Evansville IN 2005 — 2005
Accounting Certificate, Accounting
Harland Clarke June 2014 - Present
PFI Tech February 2012 - June 2014
Perry Ellis International January 2007 - May 2011
The Answer Group (TAG) January 2006 - January 2007
Skills
Help Desk Support, Laptops, Software Installation, Computer Hardware, System Deployment, Desktop Computers, Windows XP, Desktop Deployment, Windows, Networking, Windows 7, TeamViewer, Dameware, Printers, Windows Vista, Microsoft Office, Disk Encryption, Inventory, Servers, Desktop Tools, Parts Ordering, Active Directory
Education
Miami Dade College 2010 — 2012
San Antonio College 2012 — 2012
Girlhood Empowerment Movement June 2014 - Present
Shelton Ogle Ent August 2012 - January 2015
The Art Institute of Houston January 2007 - July 2012
The Art Institute of Houston January 2004 - January 2007
Art Institute of Ft. Lauderdale January 2002 - January 2004
The Answer Group (TAG) January 1998 - January 2002
Everything Wireless Now January 1997 - January 1998
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Team Building, Team Leadership, Teamwork, Organization Skills, Communication, Social Media, Management
Education
ITT Technical Institute
A.S, Electronics Engineering Technology
South University
B.A, Business Administration
Voice Factor/PCS April 2002 - Present
ADT/Brinks Home Security June 2006 - November 2013
The Answer Group (TAG) March 2001 - April 2002
Skills
CCTV, Alarm Systems, Access Control, IP Cameras, Fire Alarm, Video over IP, Sales, Computer Hardware, Computer Repair, Security+, Biometrics, CompTIA Security, Security, Software Installation, Low Voltage, Troubleshooting, IP CCTV, Wireless
Education
Hudson High 1994 — 1999
Pasco-Hernando Community College
Business Administration and Management, General
Experis May 2015 - Present
Microsoft October 2010 - May 2015
Teleperformance October 2006 - October 2008
The Answer Group (TAG) October 1998 - October 2006
Coast to Coast Memory April 1995 - April 1998
Skills
Logical Thinking, Cloud Computing, C++, Software Development, Critical Thinking, Agile Methodologies, Computer Hardware, Operating Systems, Troubleshooting, Microsoft SQL Server, Technical Support, Program Management, TCP/IP, Network Security, Windows, Security, Active Directory, Networking, DNS, Windows Server, Vendor Management, Windows 7, Management, Citrix, VPN, Microsoft Exchange, Data Center, Servers, Training, Hardware, Virtualization, SharePoint, SQL, Routing, IIS, Microsoft Technologies, Enterprise Software, DHCP, Group Policy, Microsoft Certified..., System Administration, Network Administration, VMware, Windows XP
Education
Monmouth University 1993 — 1998
Bachelor of Science, Electronic Engineering
Unites States Navy Administrative Worksite MonitorCareer Source BrowardMarch 2014 - August 2014
Nationwide Relocation Services March 2013 - November 2013
Talk2Rep Call Centers October 2007 - February 2013
The Answer Group (TAG) August 2003 - September 2007
Miami Dade College 1999 - 2000
Skills
Knowledge in Various..., Innovative Problem..., Quality Assurance..., Troubleshooting LAN/WAN, Technical Training and..., Excellent Customer..., Process Improvement, Soft Skills Training, Chat Sales Support..., Performance Improvement..., Music Composition and..., Classical Piano..., Customer Service, Quality Assurance, Call Centers, Outlook, Microsoft Excel, Troubleshooting, Customer Experience, Technical Support, Customer Satisfaction, Customer Retention, Soft Skills, Software Documentation, Training, Teamwork, Team Leadership, Leadership, Workforce Management, Management, CRM, Team Building
Education
Miami Dade College 1996 — 1999
Associate of Science (AS), Pre-Medicine/Pre-Medical Studies
Bundesgymnasium, Schützengasse 31 1989 — 1991
Universität für Musik und darstellende Kunst Wien 1989 — 1991
Piano Performance
University of Miami School of Music 1987 — 1989
Classical Piano Performance; Music Theory and Composition
Softrim Corporation June 2003 - Present
The Answer Group (TAG) August 1998 - February 2003
Skills
Structured Cabling, IP Cameras, Telecommunications, Fiber Optic Cable, Microsoft Certified..., CompTIA A+ Certification, Network Cabling, IP Phone Systems, MDF/IDF Backboard..., Samsung iDCS Basic..., Iwatsu Enterprise CS..., Cisco Technologies, Programming, Alcatel, Pre-construction, Customer Retention, Troubleshooting, Operating Systems, Hardware, Technical Support, Windows Server, Cabling, Networking, CCTV, Software Installation, Management, IP CCTV, IP Phones, Microsoft Office
Education
Lynn University 1989 — 1992
Business Administration and Management, General
Culver Military Academy 1986 — 1989
High School Diploma, MIlitary Training
Advantone March 2011 - Present
Attorneys Jo Ann Hoffman & Vance B. Moore, P.A. November 2010 - September 2014
Greenspoon Marder, P.A. January 2006 - June 2010
The Answer Group (TAG) 2001 - 2003
DepoLab 1994 - 1998
Skills
Document Automation, Microsoft Word, Microsoft Excel, Troubleshooting, Windows, Adobe Acrobat, Query Writing, Adobe LiveCycle Designer, HTML, CSS, Technical Support, Time Management, Blogging, Document Management, Training, Windows 7, Technical Writing, Data Entry, Proofreading, Transcription, Social Media, Software Documentation, Outlook, Legal Research, Microsoft Office, SQL, Microsoft SQL Server, Databases, Legal Writing
Education
University of Rochester 1987 — 1991
B.A., English, Music
Pine Crest School 1983 — 1987
New Horizons
School District of Hillsborough County January 2015 - Present
SOHI Systems June 2010 - December 2014
Verizon Data Services June 2008 - September 2009
University of South Florida September 2008 - July 2009
The Answer Group (TAG) July 2005 - August 2006
Skills
Java, C++, JavaScript, Unix, HTML, Visual Studio, SQL, C#, MySQL, CSS
Education
University of South Florida 2008 — 2010
MS, Computer Science
University of South Florida 2003 — 2008
BS, Computer Science and Engineering
University of North Carolina at Chapel Hill August 2015 - Present
North Carolina State University April 2004 - Present
NC State University April 2004 - November 2005
The Answer Group (TAG) October 2000 - March 2004
Aviation Holdings June 1999 - October 2000
Axtel January 1998 - June 1999
EMWA Jewelry Corporation January 1995 - January 1998
Skills
Employee Relations, Career Development, Organizational..., Performance Management, Leadership Development, Recruiting, Onboarding, Human Resources, Talent Management, Interviews, HRIS, Personnel Management, Training, New Hire Orientations, Benefits Administration, Employee Benefits, PeopleSoft
Education
North Carolina State University 2010 — 2014
Master's Degree, Human Resources Development
University of Monterrey 1989 — 1993
Bachelor of Science (BS), Mass Communication/Media Studies
jsonip.com November 2010 - Present
Snapguide October 2013 - December 2014
Counsyl February 2012 - April 2012
Google October 2011 - October 2011
CBS Interactive March 2009 - May 2011
Monster Worldwide, Inc. November 2007 - March 2009
Jordyn Taylor Properties July 2005 - January 2007
current tv 2007 - 2007
The Answer Group (TAG) 2002 - March 2005
Skills
javascript, Python, node.js, jQuery, CSS, HTML5, HTML 5, JavaScript, Front-end, Objective-C
Education
St. Petersburg College 1999 — 2001
Computer Science
Cisneros Group of Companies July 2015 - Present
ricotek consulting July 2015 - July 2015
AMC Networks International Latin America February 2010 - June 2015
RICOTEK CONSULTING September 2009 - February 2010
DDB Miami March 2007 - August 2009
American Gift Corporation August 2004 - March 2007
Grove Networks Inc. March 2002 - August 2004
MGM Network November 2000 - March 2002
Integrated Computer Solutions April 1999 - November 2000
The Answer Group (TAG) October 1997 - November 1998
Skills
Data Center, SAN, VMware, Linux System..., Windows Server, Firewalls, Mac OS X, Cluster, SOX Compliancy, Microsoft SQL Server, Business Continuity, Database Administration, Digital Media, SEO, Social Media Marketing, Avid, Disaster Recovery, OS X, Servers
Education
Miami Dade College 1994 — 1997
Associate of Science (A.S.), Information Technology
Shire Pharmaceuticals September 2008 - Present
Palm Beach Community College January 2006 - April 2008
Stopzilla January 2005 - January 2006
Florida Career College January 2004 - January 2005
The Answer Group (TAG) January 2001 - January 2003
SMOC January 1999 - January 2001
Skills
Blackberry Enterprise..., Active Directory, Network Security, VPN, Troubleshooting, HTML, Technical Support, Dell Computers, Customer Service, Switches, Laptops, Networking, Help Desk Support, Hardware, Software Installation, Printers, Windows, BMC Remedy, SCCM, Software Documentation, Security
Education
Palm Beach Community College 2007 — 2008
AS, Associate of Sciences degree in Internet Services Technology
Price Right Ltd December 2010 - Present
Sawyer Security Systems January 2009 - Present
Exposed Edge January 2000 - Present
Applied Systems Inc. February 2007 - July 2009
The Answer Group (TAG) January 2006 - January 2007
Skills
Security+, Information Security..., CISSP, Business Continuity, Security, IT Management, Disaster Recovery, Active Directory, Network Security, Windows Server, ITIL, Network Administration, VMware, Microsoft Exchange, IT Strategy, System Administration, Virtualization, Information Assurance, Integration, VPN, IIS, Hardware Configuration, Server Security..., Router & Server..., Firewall Configuration, Network Design &..., WANs / LANs, Software Configuration, Network Printer Setup, Group Policy Controls, Network Resorce..., Network Architecture, User / Technical Support, Remote Access Equipment, Terminal Services, Domains & Trusts, Mac OS, Linux, MS Office & Visio, Symantec Endpoint..., Symantec Backup Exec &..., EnCase, FTK Imager, Cisco SDM, Kiwi Cattools & Syslog, Solarwinds, Wireshark, Blue Pumpkin Workforce..., Whatsup Gold, TCP/IP
Education
University of Central Florida 2010 — 2012
Master's degree, Digital Forensics
Keiser University 2007 — 2009
BS, Information Technology Management, 4.0
Keiser University 2004 — 2005
AS, Computer Networking & Security Management, 4.0
Media Stage, Inc. September 2014 - Present
Sound Development August 1999 - Present
PSAV December 2012 - September 2014
PSAV January 2011 - December 2012
Numark Industries August 2007 - February 2009
The Answer Group (TAG) 2005 - 2007
Odimo Inc. (Www.diamond.com) 2003 - 2005
Skills
Audio Engineering, Sound, Live Sound, AV, Music Production, Sound Design, Music Industry, Logic Pro, Recording, Studio Recording, Video, Professional Audio, Networking, Percussion, Mac OS X, Windows Server, Windows 7, MCITP, Computer Technician, Event Management, Mac
Education
Academy of South Florida 2012 — 2012
Certification, Network Administration MCITP
University of Florida 1998 — 2003
Bachelor of Science (BS), Family, Youth, and Community Sciences
Black Knight Financial Services January 2015 - Present
Black Knight Financial Services April 2014 - Present
Incepture June 2013 - April 2014
MEDNAX October 2011 - May 2013
Auxis April 2007 - October 2011
The Answer Group (TAG) 2004 - 2006
Citrix Systems 2003 - 2004
Skills
Active Directory, Citrix, Disaster Recovery, Help Desk Support, IT Service Management, ITIL, Information Technology, Management, Networking, Service Desk, Software Documentation, Technical Support, Troubleshooting, VPN, Windows 7, Windows Server
Education
Nova Southeastern University 2012 — 2017
General, Business Administration and Management
Plantation High School 2000 — 2004
Diploma, Information Technology & Business
Hibiscus Realty Group, LLC July 2013 - Present
Accountemps 2014 - 2014
Novitas Solutions, Inc. 2011 - 2013
Carnegie Learning 2009 - 2010
Salem International University September 2004 - December 2008
The Answer Group (TAG) 2006 - 2006
Skills
Microsoft Office, Analysis, Customer Service, Sales, Auditing, Microsoft Excel, Healthcare, Negotiation, Access, Public Speaking, Management, Medicare, Retail, Process Improvement, Team Building, Medicaid, Marketing Strategy, Accounting, Leadership, Payroll, Financial Statements, Accounts Payable, Invoicing, Internal Audit, Coaching, GAAP, Insurance, US GAAP, Accounts Receivable, Financial Analysis, Project Management, Marketing, New Business Development, CRM, Networking, Strategic Planning, Training, Leadership Development, Financial Reporting, Branding, Communication, Logistics, Regulatory Compliance, Continuous Improvement, Relationship Management, Business Management, Business Operations, Business Analytics, Creative Real Estate..., Entrepreneurship
Education
Salem International University 2004 — 2008
B.S. Business Administration/Accounting, Business
Salem International University
Bachelor's degree
Intermedix August 2012 - September 2014
Intermedix September 2014 - 2014
Trulite Glass & Aluminum May 2011 - August 2012
Spherion Professional Services March 2007 - October 2011
Spherion Professional Services May 2006 - May 2007
Spherion Professional Services May 2005 - May 2006
Spherion Professional Services May 2004 - May 2005
The Answer Group (TAG) July 2001 - April 2004
The Answer Group (TAG) November 2000 - July 2001
Skills
Outlook, Microsoft Excel, Access, PowerPoint, Microsoft Word, Hyperion Enterprise, PeopleSoft, Payroll, Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation
Education
American Intercontinental University 2004 — 2006
MBA, Business Administration
Lambuth University 1994 — 1999
BS, General Business
Momentum Telecom August 2014 - Present
Momentum Telecom March 2012 - August 2014
Momentum Telecom September 2009 - March 2012
Momentum Telecom December 2003 - September 2009
Home Diagnostics, Inc. September 2008 - March 2009
Cingular May 2003 - September 2003
The Answer Group (TAG) February 1999 - July 2003
Skills
Troubleshooting, Cisco Technologies, VoIP, Network Engineering, Computer Network..., Network Administration, VPN, Servers, Active Directory, Cisco IOS, Telecommunications, Data Center, WAN, Wireless Networking, Routers, Networking, DHCP, DNS, Linux, Technical Support, Switches, Network Security
Education
Keiser University 2009 — 2011
Associate of Science (A.S.), IT/Computer Network Administration
Keiser College 1998 — 2000
Associate of Science, Network and System Administration/Administrator
EKT Management LLC July 2014 - Present
Sidelines Sports Bar June 2014 - December 2014
FirstService Residential Florida January 2012 - April 2014
Rohdie Management February 2011 - January 2012
Sandra Lee Inn January 2004 - March 2010
The answer group 2003 - 2005
The Answer Group (TAG) March 2003 - January 2004
Skills
Customer Service, Microsoft Office, Property, Real Estate, Condos, Troubleshooting, Business Development, Contract Negotiation, Marketing, Residential Homes, Real Estate Transactions, Foreclosures, Property Management, Investment Properties, Single Family Homes, Selling, Sellers, Luxury, Short Sales, Relocation, REO, First Time Home Buyers, Buyer Representation, Apartments, Rentals, Real Property, Management, Negotiation, Strategic Planning, Team Building, Budgets, Leadership, Sales
Education
Southern New Hampshire University 2013 — 2016
Bachelor's Degree, Business/Commerce, General
University of Phoenix 2010 — 2013
BS, Hospitality Management
Urbana University 1985 — 1987
Associates, Business Management
AerSale, Inc. December 2014 - Present
Carib Sales LLC January 2012 - October 2013
Freelance Agent January 2011 - September 2012
Sunburst Farms September 2005 - January 2011
The Answer Group (TAG) March 2004 - September 2005
Skills
Active Directory, Servers, Microsoft Exchange, Troubleshooting, Networking, Lotus Notes, Telecommunications, Customer Service, Outlook, Project Management, JD Edwards, Microsoft Office, Account Management, Inventory Management, Forecasting, Sales Management, Budgets, Windows Server, Purchasing, DNS, System Administration, Business Intelligence, Project Planning, Virtualization, Data Center, XP, Business Analysis, Disaster Recovery, VMware, Visio, Windows 7, Leadership, Windows XP
Education
Florida Career College 2006 — 2008
AS, Computer Network Engineering
Miami Dade College 1998 — 2002
Associate of Arts (AA), Business Administration and Management, General
J.Lodge July 2009 - January 2011
J.Lodge February 2007 - June 2009
The Answer Group (TAG) July 2005 - February 2007
Pennswooes.net May 2000 - November 2005
Skills
Quality Assurance, Microsoft Office, Call Center, Call Centers, Software Documentation, Process Improvement, Data Analysis, Training, Access, Team Leadership, Customer Satisfaction, Team Building
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Arts (BA), Creative Writing
Career Step
Medical Transcription, Medical Transcription
Compu-tech
Computer Operator, Computers
Network Technology Solutions November 2009 - February 2012
InfiNet Solutions August 2009 - November 2009
Out Of The Blue Solutions October 2008 - August 2009
Noble House Software April 2003 - October 2008
The Answer Group (TAG) August 2000 - June 2002
Skills
Software Installation, Technical Support, Active Directory, Network Administration, Windows Server, Switches, Servers, VPN, Microsoft Exchange, Firewalls, Laptops, Blackberry Enterprise..., Troubleshooting, DNS, Operating Systems, Computer Hardware, Hyper-V, Networking, VMware, Printers, Help Desk Support, Backup Exec, Antivirus, DHCP, Routers, Hardware, XP, Workstations, Windows XP, Windows Vista
Education
University of Central Florida 1993 — 1996
AA, Marketing / Sociology
Coral Springs High School 1989 — 1993
H.S. Diploma
Stream Networks Inc. June 2014 - Present
CareerBuilder.com July 2013 - June 2014
iHealth Technologies April 2011 - June 2013
SeeGee Technologies 2010 - 2011
UHS-Pruitt Corporation January 2008 - June 2010
UHS-Pruitt Corporation August 2007 - January 2008
UHS-Pruitt Corporation November 2006 - August 2007
Mailstreet January 2006 - November 2006
Advances.com November 2003 - January 2006
The Answer Group (TAG) January 2001 - October 2003
Skills
VPN, Cisco Technologies, Switches, Servers, Troubleshooting, Citrix, Network Administration, Active Directory, VMware ESX, Network Security, VMware, Juniper Switches, Virtualization, Data Center, Networking, Juniper, Integration, Routing, aerohive, Firewalls, Routers, MPLS, IP, Wireless Networking, DNS, DHCP, WAN, Network Architecture, Windows 7, VoIP, Aerohive, Cisco Wireless, Visio, Citrix Metaframe, Windows Server, Switching
Education
Sheffield Hallam University 1998 — 2000
HND
Barnsley College 1996 — 1998
GNVQ (Adv)
The Dearne High School 1991 — 1996
Icrealtime Manufacturing September 2012 - Present
First United Methodist Church May 2003 - April 2015
Acosta Sales & Marketing July 2009 - September 2012
TECH GUY January 2007 - January 2011
Envirosafe Protection Pest Control 2007 - 2009
The Answer Group (TAG) December 2005 - March 2006
TEKsystems 2006 - 2006
City of Boca Raton 2003 - 2005
University of South Carolina August 2001 - May 2003
One Price Dry Cleaners 1997 - 2001
Skills
Microsoft Office, Microsoft windows, Microsoft Servers, Adobe Primere, Cool Edit Pro, Photoshop, Final Cut Pro, Yamaha PM5D, Presonus Consoles, EAW, Dbx, Shure, Sennheiser, Whirlwind, Crown, QSC, Yamaha, Midas, JBL, RTA, RSS Feeds, HTML, JavaScript, Drupal, Panasonic Camcorders, Sony Cameras, Video Editing, Dell PowerEdge Servers, Dell Computers, HP, iPhone, Mac, Sanyo, Samsung, Windows 7, Windows Server, Windows, Outlook, Management, Camera, Budgets, Adobe Audition, Computer Network..., Customer Service
Education
PC Professor 2005 — 2006
N/A, MSCE, N/A
University of South Carolina-Columbia 2001 — 2003
Bachelor of Arts in Media Arts, Audio/Video/ Lighting
Palm Beach Community College 1998 — 2001
N/A, Hotel, Motel, and Restaurant Management
Boca Raton Community High School 1993 — 1997
Diploma, General Education
Experis May 2015 - Present
Teleperformance ASD September 2011 - May 2015
Teleperformance ASD November 2010 - August 2011
Global Internet Communications July 2005 - July 2007
The Answer Group (TAG) February 2003 - July 2005
Skills
Call Center, Avaya, XP, Troubleshooting, Computer Hardware, VBA, Customer Satisfaction, Windows 7, Operating Systems, Windows, Quality Assurance, Office 2010, Office 365, Microsoft Excel, Android, iOS, Group Policy, Workforce Management, DNS, Call Centers, WAN, Microsoft Exchange, HTML, Contact Centers, Windows Server, SharePoint, Technical Support, Microsoft Technologies, ITIL, VPN, Disaster Recovery, Active Directory, TCP/IP, Visio, Server Administration, Windows XP, Servers, Hardware, Help Desk Support, Customer Service, Network Administration, Networking, Microsoft Office
Education
Universidad de Buenos Aires / UBA 1997 — 2001
Ciencias de la cominicacion
E.T. N34 D.E. 9 1991 — 1996
General Contractor, Construction Engineering Technology/Technician
Perkins & Marie Callender's, LLC August 2014 - Present
Perkins & Marie Callender's, LLC June 2013 - August 2014
Jamba Juice August 2010 - May 2013
Panera Bread November 2005 - August 2010
Buffalo Wild Wings March 2004 - October 2005
JAM Naturopathics October 1994 - March 1999
The Answer Group (TAG) April 1989 - September 1994
Skills
Restaurant Management, Banquets, Cooking, Culinary Skills, Customer Service, Food, Food Preparation, Food Safety, Hospitality, Food Service, Hospitality Industry, Hospitality Management, Income Statement, Inventory Management, Menu Development, Micros, Profit, Restaurants, Training, Food, Customer Satisfaction, P, Catering, Multi-unit
Education
University of Cincinnati-Raymond Walters College 1999 — 2002
Associate of Arts (A.A.), Pre-Mortuary Sciences
University of Cincinnati 1997 — 1999
Associate of Arts (A.A.), Pre-Mortuary Sciences
Aetna April 2014 - Present
Aetna May 2012 - April 2014
The Academy of South Florida November 2011 - June 2012
UPS September 2005 - August 2008
Office Depot January 2004 - September 2005
The Answer Group (TAG) January 1999 - January 2004
Skills
Active Directory, Hardware, Windows, VPN, Windows Server, Troubleshooting, Switches, VMware, TCP/IP, Technical Support, Management, WAN, DHCP, Printers, Routers
Education
University of Phoenix 2012 — 2013
Bachelor of Science, Information Technology/Information Systems Security
University of Phoenix 2010 — 2012
Associates of Arts, Information Technology, 3.64
The Academy of South Florida 2011 — 2011
MCITP, Microsoft Certification Windows 7 Professional
Teleperformance 2011 - 2012
AT&T U-Verse May 2009 - July 2010
Broward Supervisor of Elections January 2008 - November 2008
FastTeks January 2005 - November 2007
Geeks in Route January 2004 - September 2005
The Answer Group (TAG) January 2002 - December 2003
Skills
Typing 80 WPM+, A+ Certified, MCP, MCSA, MCSE, Network+ Certified, Security+ Certified
Education
University of Florida 1990 — 1992
vitality distributors September 2011 - Present
holiday inn express February 2008 - October 2008
The Answer Group (TAG) August 2001 - November 2002
Skills
excellent customer...
Education
Keiser College
medical arts training center
Xerox/ATR October 2014 - Present
AT&T & MasTec January 2013 - September 2013
Official Auto Transport March 2007 - May 2010
The Answer Group (TAG) March 2006 - February 2007
Skills
Windows 7, Cisco IOS, Cisco Routers, Windows Server, LAN Switching, Windows Vista, Leadership, Linux, Microsoft SQL Server, Windows XP, Microsoft Word, Microsoft Excel, Microsoft Office, Visual Basic, HTML, Remedy Ticketing System, Field Service, Field Operations
Education
Miami Dade College 2010 — 2012
Associate of Science (A.S.) Degree, Computer Science/Information Technology, 3.95
Stratis Business Systems, Inc. October 2012 - Present
Stratis Business Systems, Inc. May 2008 - October 2012
Stratis Business Systems, Inc. May 2006 - May 2008
Stratis Business Systems, Inc. May 2004 - May 2006
The Answer Group (TAG) January 2004 - December 2004
Comprehensive Health Services December 2002 - April 2003
University of Central Florida August 2002 - December 2002
Skills
Bo Staff Skills, Cage Fighting, Analytical Skills, Communication Skills, Teamwork, ASP.NET, ASP.NET MVC, Microsoft SQL Server, IIS, C#, VB.NET, Microsoft SQL Server..., Microsoft SQL Server..., Microsoft SQL Server..., .NET Framework, Microsoft Reporting..., Microsoft Reporting..., Microsoft Reporting..., .NET, SQL, Healthcare Information..., Databases, Web Services, Testing, System Administration, Network Administration, T-SQL, Visual Studio, Software Development, Visual Basic, Active Directory, Networking, TFS
Education
University of Central Florida 1999 — 2002
Bachelor of Business Administration (BBA), Management Information Systems
Snap One Technologies June 2011 - Present
Palm Beach State College February 2004 - January 2014
The Answer Group (TAG) January 2003 - February 2004
Snap-on Tools February 1986 - December 2000
Skills
Office 365, Technical Support, Troubleshooting, Windows 8.1 Pro, Windows Server, Active Directory, Windows 7, Visio, Operating Systems, Microsoft Exchange, Training, Help Desk Support, Network Administration, VMware, Hardware, Windows, Cisco Technologies, Powershell, Office 2010, XP, Software Documentation, HIPAA Security...
Education
PC Professor 2013 — 2015
Completed, Microsoft MCTIP - Server 08R2 & Server 2012 - VMWare
Palm Beach State College
AA Degree, Computer Systems Networking and Telecommunications
APPS Paramedical March 2008 - Present
EXPRESS September 2003 - October 2008
The Answer Group (TAG) August 2005 - December 2006
Skills
•Strong PC and..., •Comprehensive..., •Excellent verbal,..., •Event Planning, Customer Service, Public Speaking, Microsoft Office, Insurance, Research, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Strategic Planning, Social Media, Outlook, Data Entry, Account Management
Education
Montclair State University 2013 — 2014
Bachelors, Political Science and Government
Miami Dade College 2008 — 2010
International Relation, Associates Degree
Computer Generated Solutions July 2010 - Present
Watson Pharma Pvt Ltd August 2009 - July 2010
The Answer Group (TAG) August 2006 - March 2007
Skills
Data Analysis, Microsoft Office, Troubleshooting, Technical Support, Customer Service, C++, PowerPoint, Windows, SQL, Windows 7, System Administration, Computer Hardware, Software Documentation, Operating Systems
Education
University of Florida 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering
University of Florida 2001 — 2005
Bachelor's degree, Computer Engineering
Allure Inc. July 2011 - Present
Teleperformance December 2009 - July 2011
The Answer Group (TAG) October 2009 - December 2009
Skills
o55 WPM, oOutlook E-mail, oMicrosoft Excel, oMicrosoft Word, oPowerPoint...
Education
University of Phoenix 2012 — 2016
Bachelor of Science (B.S.), Communication, General
The Answer Group (TAG) 2009 - 2013
The Answer Group (TAG) 2008 - 2009
The Answer Group (TAG) 2007 - 2008
The Answer Group (TAG) 2006 - 2007
The Answer Group (TAG) 2005 - 2006
The Answer Group (TAG) 2004 - 2005
The Answer Group (TAG) 2003 - 2004
The Answer Group (TAG) 2001 - 2003
The Answer Group (TAG) 2000 - 2001
Skills
Network Administration, Network Security, Technical Support, Computer Security, Computer Hardware, Remote Troubleshooting, Windows 7, Windows Vista, Windows XP Pro
Education
Nassau Community College 1991 — 1993
Completed some college, Liberal Arts and Sciences, General Studies and Humanities
Paul D Schreiber High School 1989 — 1991
MEDNAX January 2009 - Present
The Answer Group (TAG) March 2008 - September 2009
TEKsystems October 2008 - June 2009
Skills
Technical Support, Networking, Windows, Active Directory, Servers, Citrix, Windows Server, Troubleshooting, Windows 7, Software Documentation, CCNA
Education
Rockland Community College
Associate of Arts (A.A.), Information Technology
Kaplan University 2007 - 2011
Ecocomp Enterprizes/Cybernation February 2001 - September 2005
The Answer Group (TAG) March 1994 - June 2001
Education
Keiser College 1992 — 1994
Associate of Science (AS), Biomedical Technology/Technician
The Answer Group (TAG) September 2009 - Present
Skills
Project Management, Customer Service, Management, Microsoft Office, Strategic Planning, Sales Operations, Sales Management, Forecasting, Account Management
Education
University at Buffalo
Global Capacity November 2007 - Present
The Answer Group (TAG) June 2005 - November 2007
Honeywell Aerospace June 1980 - August 1982
Skills
Analysis, Problem Solving, Creative Solutions, Management, Networking, Troubleshooting, Customer Satisfaction
Education
Northwest University 1982 — 1985
Bachelor's degree, Biblical Literature
ITT Technical Institute 1978 — 1980
Associate's Degree, Electronics Technology
Lines for Life March 2015 - Present
Outside In January 2015 - Present
Yahoo April 2013 - Present
Oregon Department of Human Services May 2014 - December 2014
Stream Global Services September 2012 - April 2013
Comcast August 2008 - April 2011
Bank of America July 2007 - August 2008
Time Warner Inc. August 2005 - July 2007
The Answer Group (TAG) December 2003 - April 2004
Skills
Social Services, Social Work, Human Services, Crisis Intervention, Addiction Recovery, Suicide Prevention, Suicide Assessment, Non-profit Volunteering, Nonprofits, Conflict Resolution, Peer Mediation, Technical Support, Client Relations, Client Services, Life Coaching, Conflict Management, Abuse Prevention, Online Moderation, Internet Services, Child Advocacy, Child Welfare, Team Building, Cross-team Collaboration, Time Management, Process Efficiency, Public Speaking, Research, Community Outreach, Event Planning, Policy, Training
Education
Portland State University 2015 — 2018
Master of Social Work, Social Work
Portland State University 2009 — 2012
Bachelor of Science, Political Science