Universal Health Care
Universal health care is a health care system that provides health care and financial protection to all citizens of a particular country.
Universal Health Care List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Universal Health Care. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Universal Health Care Salaries. You can even request information on how much does Universal Health Care pay if you want to. Learn about salaries, pros and cons of working for Universal Health Care directly from the past employees.
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349 Universal Health Care employees in database. Find out everything there's to know about Universal Health Care employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Universal Health Care Employees
CareerSource Pinellas September 2015 - Present
CareerSource Pinellas August 2015 - Present
CareerSource Pinellas June 2015 - Present
MedHOK, Inc. September 2014 - February 2015
Live 2 Learn Differently LLC August 2014 - September 2014
Universal Health Care 2012 - 2013
Bayfront Medical Center 2006 - 2012
Kindred Healthcare 2006 - 2007
Publix Super Markets 2004 - 2005
Walgreens 2001 - 2003
Skills
HIPAA, Healthcare, Customer Service, Software Configuration..., MedHOK, Healthcare Information..., JIRA, Process Improvement, Medicare, Information Technology, Management, Data Entry, Leadership, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Windows, Research, Analysis, Training, Insurance, Administration, Customer Satisfaction, Software Documentation, Access, Team Building, Public Speaking, CRM, Cpr Certified, Marketing, Strategic Planning, SharePoint, Visio, Quality Assurance, Leadership Development, Data Analysis, Team Leadership, Agile Methodologies, Scrum, HIPPA, Cerner, Escalation Resolution, Retentions
Education
Sebring High School
St. Petersburg College
Health Information Technology (CompTIA)
WellCare Health Plans Client SpecialistSimply Healthcare PlansNovember 2013 - April 2014
Centene Corporation 2013 - 2013
Universal Health Care December 2010 - December 2012
Universal Health Care June 2009 - December 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Microsoft Office, Microsoft Outlook
Education
University of South Florida 2013 — 2015
St. Petersburg College 2007 — 2009
Associate of Arts (A.A.), Social Sciences
Helios (formerly PMSI) April 2013 - Present
Universal Health Care December 2008 - March 2013
Dunn & Company March 2007 - November 2008
E.B. Lane October 2003 - August 2006
Saatchi & Saatchi Consumer Healthcare March 2002 - October 2003
Young & Rubicam March 2000 - January 2002
Grey Advertising May 1993 - February 2000
Skills
Advertising, Integrated Marketing, Marketing Strategy, Direct Marketing, Online Advertising, Marketing Communications, Email Marketing, Social Media, Brand Management, Marketing, Marketing Research, Product Marketing, Brand Development, Strategy, Public Relations, Graphic Design, Creative Strategy, Lead Generation, New Business Development, Account Management, Direct Mail, Copywriting, Market Research, Online Marketing, Management, Corporate Branding, CRM, Newsletters, Leadership, Medicaid, Budgets, Corporate Communications, Managed Care, SEO, Analytics, Marketing Management, Digital Strategy, Brand Awareness, Creative Services, Multi-channel Marketing, Customer Insight, B2B, Team Building, Branding Experience
Education
University of New Haven
Bachelor of Arts (B.A.)
Yale University
M.A.
Florida Blue November 2013 - Present
Simply Healthcare Plans, Inc. May 2013 - October 2013
CarePlus Health Plans, Inc. January 2008 - April 2013
Universal Health Care August 2005 - June 2007
Skills
Regulatory Compliance, Medicare, Product Management, Product Development, Program Management, Medicare Advantage, Medicare Prescription..., Medicare Part D, Medicare Supplements, Strategy, Benefits Design, Benefits Administration, Analysis, Competitive Analysis, Medicare/Medicaid..., Medical Billing, Medical Coding, Medical Terminology, Microsoft Office, Team Management, Management, Cross-functional Team..., HMO, Managed Care, Network Development, Healthcare Information..., Healthcare, Health Insurance, Insurance Claims, Claims Management, Database Administration, Training, Technical Product..., Print Management, Graphic Design, Adobe Creative Suite, Marketing Communications, Presentations, Copywriting, Copy Editing, Landscape Design, Medicaid, HIPAA, Healthcare Management, Team Building, Insurance, Customer Service, Process Improvement
Education
South Seattle Community College 2000 — 2001
WSNLA Certified Nurseryman, Horticultural Science
Denbigh High School 1983 — 1985
AFCENT International School 1978 — 1982
Global Imaging Systems December 2011 - Present
Universal Health Care March 2010 - December 2011
Skills
Accounting, Analysis, Finance, Financial Reporting, Financial Accounting, Financial Statements, Financial Analysis, Process Improvement, Microsoft Excel, GAAP, General Ledger, Microsoft Office, Training
Education
Saint Mary's College 2005 — 2009
Business Administration, Accounting
Laser Spine Institute January 2015 - Present
Digital Dreams, Inc. January 1997 - Present
CareCentrix September 2012 - January 2015
Universal Health Care July 2011 - September 2012
Ozona Online, Inc. 2000 - 2003
MCI Corporate Development 1998 - 2000
Skills
PHP, Web Development, jQuery, MySQL, JavaScript, Microsoft SQL Server, Oracle, CSS, VB.NET, Software Project..., LAMP, ColdFusion, E-commerce, SEO, Perl, C#, Entrepreneurship, Start-ups, XML, Visio, Photoshop, Business Strategy, Online Advertising, Open Source, Linux, phpMyAdmin, ASP.NET, Linux System..., C++, Leadership, SDLC, Scrum, RAD, JAD, Process Improvement, Healthcare, CMS, HIPAA, Network Security, Telecommunications, Systems Analysis, Management, Project Management, Program Management, Software Development
Education
St. Petersburg College 2011 — 2013
Associate in Science, Computer/Web Programming and Analysis
St. Petersburg College 2011 — 2016
Bachelor of Applied Science, Technology Development and Management
Zend Technologies, Ltd. 2013 — 2013
Certificate of Completion, Zend Framework 2: Fundamentals
Springstead High School
Diploma
WellCare Health Plans April 2013 - Present
Universal Health Care March 2011 - March 2013
Citrus Health Care, Inc August 2008 - December 2010
Greenacre Properties, Inc. November 2007 - July 2008
Skills
Healthcare, HMO, CMS, CPT, ICD-9, Medicare Advantage, Medicare, Collections, Insurance, Customer Service, Call Center, HIPAA, Health Insurance, Managed Care, Software Documentation, Call Centers, Leadership, PPO
Education
St. Petersburg College 2011 — 2014
Hillsborough Community College 2006 — 2010
Gaither High School 2002 — 2006
High School Diploma
WellCare Health Plans April 2013 - Present
Universal Health Care March 2012 - January 2013
Universal Health Care October 2011 - March 2012
Universal Health Care August 2010 - October 2011
Publix Super Markets October 2007 - September 2010
Lowe's Home Improvement June 2006 - October 2007
Skills
Customer Satisfaction, Time-efficient, Leadership, Communication, Always Punctual, Productivity, Quality Management, Training, Performance Management, Customer Service, Data Entry, Health Insurance, Team Building, Medicare, Employee Training, HIPAA, Coaching, Managed Care, Interviews, Process Improvement, Healthcare, Claims Resolution, Call Centers, Medicare Part D, Time Management, Management
Education
Tallahassee Community College 2006 — 2008
Associate's degree, General Studies
University of South Florida
Seeking Bachelors Degree, Criminology
WellCare Health Plans September 2015 - Present
Walmart September 2013 - September 2015
Universal Health Care Group April 2011 - May 2013
Universal Health Care October 2009 - May 2011
Skills
HIPAA, Medicare, Medicaid, Health Insurance, Provider Relations, Medicare Part D, Managed Care, Process Improvement, Insurance, Software Documentation, Call Centers, Training, Healthcare, HMO, Claim, Business Analysis, Visio, Team Building, Healthcare Management, Quality Assurance, Healthcare Consulting, Access, Healthcare Information..., PPO, Medical Billing, Long-term Care, Leadership, Outlook, SharePoint, Customer Service, Strategic Planning, Management, Project+, Project Management, Vendor Management, Analysis, Microsoft Excel, Sales, Business Process..., Hospitals, Data Analysis, Team Leadership, Account Management, Health Policy, PowerPoint, EHR, Employee Benefits, Healthcare Industry, Network Development
Education
St. Petersburg College
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
St. Petersburg College
Health Services Administartion, Health/Health Care Administration/Management
Kobie Marketing August 2015 - Present
Kobie Marketing March 2015 - August 2015
Kobie Marketing April 2014 - March 2015
Kobie Marketing April 2013 - April 2014
Universal Health Care April 2010 - April 2013
Universal Health Care April 2011 - September 2011
Universal Health Care September 2010 - April 2011
Universal Health Care September 2010 - September 2010
Universal Health Care April 2010 - September 2010
PSCU March 2007 - April 2010
Skills
Five9, IEX Total View, Microsoft Office, Call Pro, Member Relations, Customer Satisfaction, Team-orientated, Self-driven, Analytical Skills, Medicare Advantage, Medicaid, Banking, Call Center, Retail, Quality Assurance, Supervisory Skills, Medicare Part D, Call Centers, Training, Team Leadership, Leadership, Process Improvement, Pharmacy Benefit..., Provider Relations, HMO, Customer Service, Management, Human Resources, Medicare, Employee Benefits, Health Insurance, Insurance, Access, Software Documentation
Education
St. Petersburg College 2011 — 2012
DeWitt Clinton High School 1992 — 1996
Humana May 2013 - Present
Universal Health Care May 2012 - February 2013
New York Life December 2010 - May 2012
WellCare Health Plans March 2001 - December 2010
Skills
Quality Assurance, Customer Service..., Customer Service..., Life Insurance, Customer Service..., Team Leadership, SharePoint, Process Improvement, Sales Management, Licensed Life & Health..., PowerPoint, Virtual Team Management
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
The Walt Disney Company August 2013 - Present
Premier Administrative Solutions June 2012 - August 2013
Universal Health Care June 2011 - May 2012
Ceridian / Kelly Services November 2010 - May 2011
Mission Residential May 2009 - August 2009
Skills
Bilingual-English/Spanis..., Medicare, Medicaid, Resolutions, Health Insurance, Healthcare Industry, Outlook, Microsoft Applications, Call Center, Claims Resolution, Eligibility, Benefits Administration, Authorization, Hospitality, Multi-family, Leasing, Contact Centers, COBRA, Sales, Multilingual, Provider Relations, Call Centers, HIPAA, PPO, Customer Service
Education
Universidad de Costa Rica 2001 — 2003
N/A, Business Administration and Management, General, n/A
Dunn&Co. October 2013 - Present
Tricycle Studios March 2013 - October 2013
Universal Health Care June 2010 - March 2013
All Star Coaching March 2009 - June 2010
Padgett Communications November 2004 - March 2009
Skills
Account Management, Advertising Management, Advertising, Marketing Strategy, Marketing Communications, Creative Strategy, Creative Services, Social Media Marketing, Marketing, Facebook, Event Planning, Lead Generation, Brand Management, Social Media, Creative Direction, Blogging, Media Buying, Project Management, Newsletters, Event Management, B2B, Market Research, Strategy, Training, Competitive Analysis, Strategic Planning, Sales, Management, Integrated Marketing, Email Marketing, Direct Marketing
Education
University of North Texas 1997 — 2002
Bachelor of Arts (B.A.) in Journalism, Advertising Major / Marketing Minor
Veredus, a Hays Company March 2013 - Present
Universal Health Care May 2012 - January 2013
Starbucks Coffee Company October 2005 - July 2012
Mission Health, LLC August 2011 - March 2012
Our Town April 2011 - July 2011
The Real Score (Television Show) September 2010 - December 2010
Associated Global Systems May 2010 - July 2010
Tampa Bay Buccaneers September 2005 - August 2006
Skills
Public Relations, Teamwork, Online Social Networking, Event Planning, Social Media, Social Media Marketing, Social Networking, Event Management, Blogging, Marketing, Advertising, Facebook, Marketing Communications, Market Research, Newsletters, Outlook, Fundraising, Brand Development, Graphic Design, Digital Marketing, Leadership, Creative Direction, Recruiting, Entrepreneurship, Entertainment, Online Marketing, Customer Service, Marketing Strategy, Management, Integrated Marketing, Public Speaking, Project Management, Community Outreach, Sales, Time Management, Retail, Email Marketing, Project Planning, Trade Shows, Direct Marketing, Online Advertising, New Media, Press Releases, Media Relations, Copywriting, SEO, Brand Management, Strategic Communications, Lead Generation, CRM
Education
Full Sail Real World Education 2010 — 2011
Master's, Entertainment Business
University of South Florida 2007 — 2010
Bachelor's degree, History and Women's Studies
University of Alabama 2006 — 2007
Paul R Wharton 2003 — 2006
High School Diploma
Dixon Center for Integrative Health Care June 2014 - Present
Dixon Center for Integrative Health Care August 2013 - June 2014
Dixon Center for Integrative Health Care September 2012 - September 2013
Universal Health Care October 2011 - August 2012
Universal Health Care July 2011 - October 2011
Massage Heights June 2009 - July 2011
Discover Chiropractic & Wellness May 2009 - June 2011
Skills
Organizational..., Corporate Communications, Healthcare, Event Planning, Microsoft Office, Travel Management, Customer Service, Health Insurance, Prioritize Workload, Access, Leadership, Training, Outlook, Process Improvement, Medicare, Human Resources, Administrative..., Management, Data Entry, PowerPoint, Microsoft Excel, HIPAA, Medicaid, Insurance, Software Documentation, Microsoft Word, Marketing
Education
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor of Arts, Exercise & Sport Science - Concentration in Administration & Marketing
Universal Health Care April 2013 - Present
HIlls Grocery Store August 2011 - August 2012
Skills
Cleaning, Vital Signs, Caring, Work Ethic, Workplace Safety
Education
Southeastern Community College 2011 — 2015
East Columbus High School 2007 — 2011
WellCare May 2013 - Present
Humana December 2012 - May 2013
Universal Health Care September 2011 - December 2012
WellCare April 2010 - September 2011
WellCare February 2009 - April 2010
WellCare June 2008 - February 2009
Skills
Managed Care, Medicare, Medicaid, Provider Relations, HMO, Health Insurance, Medicare Part D, Network Development, HIPAA, Insurance, Health Policy, Claim, Healthcare Industry, Healthcare, Revenue Cycle, Utilization Management, Healthcare Information..., Long-term Care, PPO, Physicians, Workers Compensation, Software Documentation, Healthcare Consulting, Medical Compliance, Medical Billing, Hospitals, Employee Benefits, Disease Management, Medicare/Medicaid..., Healthcare Management, Data Analysis, Call Centers, Physician Relations, Process Improvement, EMR, Pharmacy Benefit..., Credentialing, Access, Healthcare Reimbursement, Claims Management, EHR
Education
University of Florida
BS, Community Science, Business Administration, Leadership
Ardor Learning December 2014 - Present
Salon Media Group September 2004 - Present
Global LearnENG July 2013 - November 2014
Universal Health Care May 2011 - February 2013
GlobalEnglish Corporation June 2002 - January 2011
Asiacontent.com Ltd May 1999 - June 2001
Time Warner Inc. July 1987 - May 1999
Skills
Business Strategy, Organizational..., Strategic Planning, Management Consulting, Start-ups
Education
University of Pennsylvania - The Wharton School 1982 — 1984
MBA, Finance
University of Mumbai 1974 — 1979
Bachelor of Commerce (BCom)
WellCare Health Plans May 2014 - Present
Universal Health Care May 2012 - March 2013
WellCare October 2007 - August 2012
United States Army July 2005 - October 2006
U.S. Air Force April 1996 - July 1999
Skills
VoIP, Training, Management, Troubleshooting, Microsoft Word, Visio, Telecommunications, Teamwork, Time Management, Call Centers, Technical Support, Outlook, Change Management, Program Management, Software Documentation, Process Improvement, Vendor Management, Business Analysis, Data Center, Team Building, Contract Negotiation, Microsoft Office, Windows, VPN, System Administration, Project Management, Networking, Customer Service, Team Leadership, Telecommunications..., SharePoint, HIPAA, Security, Computer Hardware, Strategic Planning, Microsoft Excel, Active Directory, Disaster Recovery, Leadership, Access, Healthcare, Call Center
Education
University of North Carolina at Pembroke 1991 — 1995
BS, Physical Education
Comprehensive Home Care July 2013 - June 2015
CareSouth Homecare Professionals January 2013 - July 2013
Simply Health Care Plans June 2012 - November 2012
Universal Health Care June 2011 - June 2012
Race Trac Petroleum December 2008 - February 2010
Comcast Spotlight January 1997 - July 2008
Lakeland Automall August 2002 - August 2003
Skills
Recruiting, Marketing, Sales, Training, Management, Marketing Strategy, Human Resources, Business Development, Microsoft Office, Strategy, Software Documentation, Customer Service, Team Building, Customer Satisfaction, Employee Benefits, Advertising, Leadership, Insurance, Budgets, Healthcare, Interviews, Retail
Education
Bartow High School 1980 — 1983
Fayetteville Community College
Polk State College
University of South Florida
Raymond James Financial Inc. July 2014 - Present
Raymond James Financial Inc. July 2013 - July 2014
Universal Health Care December 2011 - March 2013
Clear Channel Outdoor 2013 - 2013
UNC Charlotte August 2009 - May 2011
National Geographic Channel June 2010 - August 2010
Hong Kong Education Provider Company, LTD September 2008 - July 2009
Hamilton Mill Presbyterian Church June 2008 - August 2008
Presbyterian College August 2006 - May 2008
Kenneth Nugent, LLC June 2007 - August 2007
Skills
Public Speaking, Social Media, Editing, Fundraising, Community Outreach, Writing, Research, Strategic Planning, Leadership, Training, Newsletters, Marketing, Team Building, Policy, PowerPoint, Management, Event Planning, Nonprofits, Teamwork, Public Relations, Teaching, Outlook, Social Networking, Social Media Marketing, Data Analysis, Event Management, Analysis, Access, Facebook
Education
University of North Carolina 2009 — 2011
Master of Arts, History
Presbyterian College 2004 — 2008
Bachelor of Arts, History, English
University of Oxford
TEFL/TESOL, English as a Second Language
University of Bristol
Shakespeare and Contemporary British Literature
Health Council of Southeast Florida August 2013 - Present
Universal Health Care 2012 - 2013
Duval County Health Department January 2011 - August 2012
Skills
Health Education, Certified Health..., Fitness, Marketing, Education, Youth Development, Youth Mentoring, Tobacco Control, Licensed Life & Health..., Community Relations, Community Outreach, Community Development, Nonprofits, Grant Writing, Event Planning, Research, Public Policy, Public Speaking, Program Evaluation
Education
University of Florida 2005 — 2010
Masters of Science, Public Health Education and Promotion
WorkNet Pinellas October 2013 - Present
State of Florida September 2013 - October 2013
WorkNet Pinellas September 2010 - June 2013
Universal Health Care May 2008 - February 2010
Ceridian November 2006 - March 2008
Skills
Resume Writing, Job Search Strategies, Job Coaching, Mock Interviews, Career Counseling, Workforce Development, Job Search, Cover Letters, Applicant Tracking..., Career Development, Interview Preparation, New Hire Orientations, Job Fairs, Team Building, Interviews, Medicare, Career Assessment, Case Managment, Temporary Placement
Education
Pinellas Technical Education Center-Clearwater 2013 — 2014
Technical Certificate, PC Support Services
Boca Ciega High School 2001 — 2005
WellCare March 2013 - Present
Universal Health Care April 2006 - February 2013
Skills
Medicaid, Network Development, Contract Negotiation, Provider Relations, Medicare, Call Center, Team Building, Microsoft Office, Microsoft Excel, Outlook, HMO, Managed Care
Education
St. Petersburg College 2010 — 2013
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
St. Petersburg College 2008 — 2010
Associate of Science (A.S.), Business Administration, Management and Operations
St. Petersburg Junior College 1992 — 1994
Associate of Arts (AA), General Studies
WellCare May 2011 - Present
Dream Green Homes March 2011 - January 2014
University of South Florida 2013 - 2014
Universal Health Care June 2009 - May 2011
Skills
Health Insurance, Call Center, Sales, Customer Service, HMO, Excel, Operations Management, Operations, Field Marketing, Research, Insurance, Healthcare, Medicare, Medicaid, OneNote, Access, Outlook, Microsoft Office, Closing, Compliance, CMS, Recruiting, Network Development, Training, Claim, Microsoft Excel, Call Centers, HIPAA, Provider Relations, Leadership, Managed Care, Workers Compensation, Medicare Part D, Life Insurance, Healthcare Consulting, Healthcare Industry, Term Life Insurance, Employee Benefits, Health Savings Accounts, Claims Resolution, Long-term Care, PPO, Utilization Management, Disease Management, Medical Compliance, Disability Insurance, Health Care Reform, Healthcare Reimbursement, COBRA, Credentialing
Education
University of South Florida 2013 — 2016
Seeking Masters of Public Health, Health Policy and Management
University of Florida 2003 — 2008
B.A., Political Science/Business
Trinity Medical Pharmacy April 2013 - June 2015
Universal Health Care August 2012 - April 2013
WellCare July 2011 - August 2012
Citrus Health Care, Inc July 2008 - April 2011
Kroger Pharmacy 1997 - 2008
Skills
Managed Care, Medicare, Medicare Part D, Health Insurance, HIPAA, Healthcare, Process Improvement, Insurance, Access, Call Centers, Claim, Coaching, Customer Service, Data Analysis, EHR, Employee Benefits, HMO, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Leadership, Hospitals, Medicaid, Management, Software Documentation, Team Building, Microsoft Word, Sales, Training, Visio, Strategic Planning, Microsoft Office, Analysis, Provider Relations, Microsoft Excel, Vendor Management, Business Analysis, Disease Management, Health Policy, PowerPoint, Program Management, Policy, Human Resources, Outlook
Education
University of Cincinnati 2001 — 2006
Bachelor's Degree, Communication Sciences and Disorders, General
University of Cincinnati
Communication Sciences and Disorders, General
Central Florida Health Care December 2013 - Present
Dosheree Health Care Research & Development February 2013 - Present
Helping Our Needy Ones Respectfully, Inc. (H.O.N.O.R.) May 2005 - Present
Orange County BOCC, Commission on Aging March 2011 - February 2013
Universal Health Care November 2005 - July 2010
Evercare (Ovations) / United Health Group) May 2001 - July 2005
Evercare (Ovations) / United Health Group) September 1998 - May 2001
Evercare (Ovations) / United Health Group) March 1997 - August 1998
Evercare (Ovations) / United Health Group) January 1996 - March 1997
Skills
Assisted Living..., Non-profits, Leadership, Teamwork, Healthcare, Public Speaking, Community Outreach, Strategic Planning, Fundraising, Team Building, Insurance, Volunteer Management, Policy, Public Relations, Program Management, PowerPoint, Medicaid, Medicare, Managed Care, Event Planning, Case Managment, Leadership Development, Program Development, Grant Writing, Healthcare Management, Project Management, Microsoft Office, Budgets, Organizational..., Coaching, Event Management, Process Improvement, Program Evaluation, Health Insurance, Government, Workshop Facilitation, Outlook, Marketing Communications, Training, Contract Negotiation, Marketing, Grants, Management, Microsoft Word, Project Planning, Operations Management, Change Management, Consulting, Access, Nonprofits
Education
Southeastern University 2009 — 2010
MBA, Business Administration
University of South Florida 1997 — 2000
BA, Indisciplanary Social Science
Independent Producers of America May 2013 - Present
IPA family April 2013 - Present
Self employed April 2013 - April 2013
PRP Wine International, Inc. July 2012 - April 2013
Self employed August 2011 - April 2012
B Insurance January 2011 - July 2011
Universal Health Care August 2010 - December 2010
TRANZACT January 2008 - July 2010
Mid-Atlantic Finance February 2003 - December 2007
Mid Atlantic Finance 2003 - 2007
Skills
Management, Strategic Financial..., Customer Service, Sales, Microsoft Office, Microsoft Excel, Budgets, Operations Management, New Business Development, Insurance, Call Center, Time Management, Financial Analysis, Project Management, Business Planning, Health Insurance, Microsoft Word, Life Insurance, Selling, Medicare, Event Planning, Business Development, Data Analysis, Marketing Strategy, Change Management, Social Media, Training, Contract Negotiation, Leadership, Finance, Customer Retention, Team Leadership, Negotiation, Marketing, Business Analysis, Account Management, Outlook, Call Centers
Education
Saint Petersburg College 2012 — 2012
Management Training, Maagemnt, A
Colegio Santa Maria, Lima, Peru 1955 — 1958
Diploma, General
Colegio Santa Maria, Lima, Peru
University of California, Davis
Bachelor of Science
Accountable Care 360° May 2013 - Present
Universal Health Care July 2002 - May 2013
Universal Health Care July 2002 - May 2013
Reliance Petroleum Limited July 1997 - June 2002
Skills
Medicare, Process Improvement, HIPAA, Business Intelligence, Data Warehousing, Strategic Planning, Disaster Recovery, Leadership, Vendor Management, Product Development, Managed Care, Project Management, Healthcare Information..., Team Building, Healthcare Consulting, Medicaid Managed Care, Process Engineering, EMR, HEDIS, ICD-10, NCQA, Change Management, Software Development..., System Migration, Health Insurance..., Healthcare Analytics, Large Systems..., Strategic Enrollment..., Predictive Modeling, Management Consulting, ITIL, TOGAF, Clinical Workflow, Strategic Sourcing &..., Medicare Bidding Process, Offshore Resource..., Budgetary Management, Accountable Care..., Software & Database..., IT Security, Compliance..., Benefit Design &..., Medicare 5 - Star System, IPA & MSO Management, Medicare Risk Adjustment, ANSI 5010, Acquisitions & Mergers, Clinical Decision..., MITA, Healthcare, Medicaid
Education
Healthcare Information and Management Systems Society (HIMSS) 2013 — 2013
Certified Professional in Healthcare Information and Management Systems (CPHIMS), Healthcare Information Management Systems
North Maharashtra University 1993 — 1997
Bachelor of Engineering (B.E.), Automation Engineer Technology/Technician, 3.4
Evolent Health August 2014 - Present
WellCare Health Plans January 2014 - August 2014
WellCare March 2013 - January 2014
Universal Health Care January 2013 - March 2013
Network Health November 2011 - January 2013
Network Health June 2010 - November 2011
Rochester Institute of Technology August 2010 - May 2011
Smart Destinations, Inc. May 2009 - July 2010
Rochester Institute of Technology February 2009 - May 2009
Leveraging Technology, Inc December 2008 - March 2009
Education
Rochester Institute of Technology 2006 — 2010
BS, Marketing
WellCare April 2013 - Present
Universal Health Care June 2009 - April 2013
Education
University of New Haven
Master's degree, Health/Health Care Administration/Management
Peak Health Solutions March 2014 - Present
MCS, Inc. June 2013 - April 2014
Matrix Medical Network December 2010 - April 2013
Coventry Health Care June 2007 - November 2010
Universal Health Care December 2006 - May 2007
MarCom Technologies October 1996 - September 2005
Humana January 1989 - September 1996
Skills
Managed Care, Medicare, Healthcare, Healthcare Management, Process Improvement, Health Insurance, Strategic Planning, Insurance, Team Building, Operations Management, Cross-functional Team..., Leadership, Program Management
Education
Universidad de Puerto Rico 1976 — 1980
Chemical Engineering
Villanova University
Six Sigma Green Belt - Health Care May 2013
Centene Corporation October 2014 - Present
Taylor White April 2013 - September 2014
Universal Health Care November 2010 - April 2013
Universal Health Care November 2009 - November 2010
Jefferson Wells August 2006 - June 2009
ESI International, Inc. July 2002 - July 2006
Spence, Marston, Bunch, Morris & Company, CPA's October 2001 - July 2002
Burns International Security Services September 1998 - March 2001
Blue Cross and Blue Shield of South Carolina (Palmetto GBA) May 1997 - September 1998
Aetna Life Insurance Company July 1992 - May 1997
Skills
Health Insurance, Insurance, Managed Care, HIPAA, Visio, Healthcare, Claim, Medicare, Medicaid, Process Improvement, Requirements Gathering, Business Analysis, Employee Benefits, Healthcare Information..., Auditing, Management, Financial Reporting, Data Analysis, Strategic Planning, Software Documentation, Forecasting, Healthcare Industry, Executive Management, Accounts Payable, Accounts Receivable, Leadership, Analysis, Budgets, Call Centers, Business Process..., Provider Relations, Workers Compensation, Healthcare Management, Policy, Healthcare Consulting, GAAP, Project Planning, Network Development, Internal Audit, Start-ups, Accounting, HMO, Access, Sarbanes-Oxley, PeopleSoft, Variance Analysis, Sarbanes-Oxley Act, US GAAP, SEC filings, Financial Statements
Education
State University of New York College at Old Westbury
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Freedom/Optimum Health Care July 2013 - Present
Universal Health Care July 2012 - May 2013
Publix Pharmacy August 2008 - December 2012
Fred Fleming’s BBQ August 2002 - June 2009
Skills
Pharmacy, Microsoft Word, Customer Service, Teamwork, Clinical Pharmacy, Medicare, Prescription, Invoicing, Pharmacy Benefit..., Medicare Part D, Healthcare, Pharmacy Technicians, HIPAA, Patient Safety, PowerPoint, Data Entry, Training, Pharmacy Education, Microsoft Excel, Prescription Drugs, Telephone Skills
Education
St. Petersburg College
University of South Florida 2002 — 2008
Bachelor of Science (B.S.), Biomedical Sciences, General
Lakewood High School (CAT)
Diploma
Centene Corporation May 2013 - Present
Humana Cares April 2013 - May 2013
Universal Health Care October 2011 - March 2013
JH Floyd Sunshine Manor July 2000 - October 2011
Senior Friendship Centers January 1996 - July 2000
Skills
Healthcare, Home Care, Case Managment, Medicaid, HIPAA, Health Insurance, Healthcare Management, Medicare, Utilization Management, Managed Care, Long-term Care, Elder Care, Healthcare Information..., Mental Health, Patient Advocacy, Social Services, Wound Care, Disease Management, Motivational..., Clinical Research, Workers Compensation, Rehabilitation, Behavioral Health, Healthcare Consulting, Compassion, HMO, Adolescents, Treatment, Case Management, Psychotherapy, Physician Relations, Medical Terminology, Healthcare Industry, Quality Improvement, Hospitals, Nursing, Provider Relations, Medicaid Managed Care, Program Development
Education
State University of New York College at Oneonta 1987 — 1991
Bachelor's degree, Psychology
Centurion Benefits LLC, DBA Centurion Insurance Solutions April 2014 - Present
Premier Insurance Benefits, LLC April 2013 - April 2014
Amerilife and Health Services of St Petersburg, Fl September 2012 - April 2013
Think Direct Marketing Group July 2011 - September 2012
Universal Health Care September 2005 - February 2011
Jimmy B's April 2004 - April 2006
Skills
Medicare, Licensed Life & Health..., Medicare Advantage, Health Insurance, Sales, Quality Assurance, Compliance, Program Management, Office Administration, Program Development, People Skills, Presentations, Public Speaking, Motivation, Provider Relations, Contract Negotiation, Complaint Management, Creative Writing, Writing, Telemarketing, Bartending, Managed Care, Insurance, HIPAA, Healthcare, Employee Benefits, Call Centers, Process Improvement, Claim, Healthcare Management, Medicaid, Team Building, Life Insurance, Network Development, HMO, Medicare Part D, Healthcare Industry, Health Policy, Workers Compensation, Medical Billing, Leadership, Long-term Care, Analysis, Access, Strategic Planning, Physicians, Customer Service, Training, Management
Education
University of South Florida 2003 — 2007
Bachelor of Arts (B.A.), Psychology
St. Petersburg College 1995 — 1999
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Tervis September 2013 - Present
Tervis Tumbler August 2011 - September 2013
Universal Health Care July 2011 - August 2011
Florida Hospital August 2010 - July 2011
Avant Healthcare Professionals May 2010 - August 2010
Skills
Recruiting, Human Resources, Interviews
Education
University of Central Florida 2007 — 2011
Health Services Administration/ Business
Ultimate Health Plans January 2013 - Present
Universal Health Care January 2012 - January 2013
WellCare April 2010 - January 2012
WellCare August 2008 - April 2010
WellCare December 2006 - August 2008
WellCare October 2006 - December 2006
WellCare October 2005 - October 2006
WellCare April 2005 - October 2005
Jeld-Wen January 2004 - April 2005
Puget Sound Naval Shipyard September 1998 - November 2002
Skills
Visio, Medicare, Data Analysis, Insurance, PowerPoint, Problem Solving, Excel, Outlook, Team Building, Managed Care, Word, Compliance, Access, Microsoft Office, Data Entry, Health Insurance, Medicaid, Documentation, Research, Analysis, Business Analysis, Microsoft Word, Microsoft Excel, HIPAA, Healthcare, Healthcare Industry, Process Improvement, Software Documentation, HMO, Leadership, Training, Provider Relations, Claim
Education
Hillsborough Community College 2009 — 2011
AA, Business Administration
Olympic College 1998 — 2001
AAS, Industrial Trades - Nuclear Mechanics
Tacoma Community College 1994 — 1996
AA, Humanities
University of South Florida
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Colliers International March 2011 - Present
Universal Health Care August 2008 - March 2010
Marcus & Millichap March 2005 - July 2008
Skills
Real Estate, Seniors Housing, Joint Ventures, Sale / Leaseback, Capital Market Services, Property Valuation, Financial Analysis, Market Research, Due Diligence, Disposition, Acquisitions, Contract Negotiation, Sale-Leaseback, Investments, Private Equity, Retirement Homes, Mergers & Acquisitions, Appraisals, Investment Properties, Real Estate Transactions, Real Estate Development, Brokerage, Real Estate Economics, Commercial Real Estate, Valuation, Land Acquisition, Apartments, Real Estate Financing, Asset Management, Corporate Real Estate, Finance, Long-term Care, Entitlements, Affordable Housing, Elder Care, Sellers, Market Analysis, Financial Modeling, Portfolio Management, Leases, Property, Location Intelligence, Property Management, Selling, Investors, Lease Negotiations, Tenant, Seniors, Dispositions, Sales
Education
University of South Florida
BS, Finance
Peking University
International Marketing International Finance
HCA September 2014 - Present
Brookdale Senior Living September 2013 - March 2015
Universal Health Care December 2011 - December 2012
Universal Health Care November 2009 - December 2011
Amscot Tax Services October 2006 - April 2011
Palm Garden of Pinellas June 2006 - January 2010
Wal-Mart July 2004 - June 2006
Skills
Medicare, Health Insurance, HIPAA, Insurance, Claim, Managed Care, Healthcare, Healthcare Management, Medicaid, Policy, Call Center, Long-term Care, Workers Compensation, Utilization Management, Customer Service, Data Entry, Team Building, Access, Call Centers, Management, Provider Relations, Medicare Part D, Employee Benefits, Healthcare Industry, Software Documentation, Nursing, Case Management, Recruiting, Time Management, Revenue Cycle, EHR
Education
Ultimate Medical Academy 2013 — 2015
Associate of Science (A.S.), Health Services/Allied Health/Health Sciences, General
Ultimate Medical Academy 2013 — 2014
Medical Assistant, Hospital and Health Care Facilities Administration/Management
Croatia/Continental Academy
Associate degree in Health Science
HealthPlan Services May 2013 - Present
Universal Health Care October 2011 - May 2013
CONNEXTIONS, INC June 2008 - October 2011
RxCrossroads January 2006 - June 2008
The Fresh Market January 2003 - January 2006
Skills
Call Center, Workforce Management, Call Center Development, Operations Management, Process Improvement, Contact Centers, Vendor Management, Customer Satisfaction, Customer Service, Team Building, Performance Management, IEX, Training, Management, Call Centers, Medicare, Data Analysis, Insurance, Healthcare, Medicaid, Access, Time Management, HIPAA, Leadership, Managed Care, Analysis, Employee Training, Coaching, Health Insurance, CRM, Team Leadership, Outlook, Leadership Development, Sales, Employee Engagement, Software Documentation, Program Management, Quality Assurance, Account Management, Claim, Provider Relations, Customer Experience, Employee Benefits, Outsourcing, Customer Retention, Medicare Part D, Contract Negotiation, Healthcare Industry
Education
University of Louisville
Bachelor’s Degree, English
JRSVR & Associates, Inc. & Consulting Group October 2013 - Present
Florida Healthcare Plus May 2011 - March 2013
First Medical Health Plan March 2009 - May 2011
MD Medicare Choice / Partner Care Health Plan, Inc. February 2006 - October 2008
Quality Health Plans, Inc. January 2005 - December 2005
Universal Health Care June 2003 - November 2003
Well Care HMO, Inc. November 1999 - February 2002
Prudential Health Care September 1994 - November 1999
Humana Health Care Plans August 1991 - August 1994
American General Life Companies is now part of the AIG Family! July 1985 - July 1991
Skills
Tampa Association of..., Area Agency on Aging /..., Account Management, Budgets, Customer Service, Editing, English, HTML, Leadership, Microsoft Excel, Outlook, Microsoft Office, Photoshop, Microsoft Word, Research, PowerPoint, Public Speaking, Strategic Planning, Windows, Strategy, Teaching, Management, Sales Operations, Training, Health Insurance, Insurance
Education
Florida Life and Health Licensure
Universidad del Sagrado Corazón
Business/Corporate Communications
District of Columbia Public Schools (DCPS) September 2015 - Present
Universal Health Care March 2014 - September 2015
Psychiatric Institute of Washington October 2013 - March 2014
Skills
Customer Service, Public Speaking, Nonprofits, Microsoft Office, Microsoft Excel, PowerPoint, Community Outreach, Microsoft Word, Fundraising, Leadership, Research, Event Planning, Volunteer Management, Case Management, Crisis Intervention, Mental Health, Coaching, Treatment
Education
Howard University 2013 — 2015
Master of Social Work (MSW), Direct Practice Mental Health
University of Maryland Eastern Shore 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice and Corrections
Unique Underwriters, Inc. May 2009 - Present
Universal Health Care September 2012 - December 2012
Skills
Insurance, Term Life Insurance, Life Insurance, HMO, Health Savings Accounts, Microsoft Excel, Sales, Team Building, Microsoft Office, General Insurance, Whole Life, Fixed Annuities, Customer Service, Marketing, Direct Sales, Licensed Life, HIPAA, Social Networking, Social Media Marketing, Licensed Life Insurance..., Medicare, Health Insurance, Licensing, Long-term Care
Education
University of Houston-Downtown
HealthPlanOne, LLC September 2015 - Present
Raymond James Financial Inc. June 2013 - May 2015
Universal Health Care May 2012 - April 2013
Universal Health Care June 2009 - April 2012
Ceridian June 2007 - February 2009
FL Department of Business & Professional Regulations July 2002 - January 2006
Skills
Call Centers, Process Improvement, HMO, Medical Compliance, Training, Medicaid, Medicare, Employee Benefits, SharePoint, HIPAA, Analysis, Claims Resolution, Six Sigma, Management, Leadership, Compliance Oversight, Performance Management, Subject Matter Experts, Call Center, Complaints, Medicaid Managed Care, Software Documentation, Claim, Insurance, Managed Care, Healthcare Industry, Compliance..., Drafting Policies, Process Improvement..., Communication, CMS, Dependable Team Player, Team Leadership, Follow Through, Policy, Root Cause Analysis, Provider Relations, Trend Analysis, Licensing, Calibration, Collections, Call Monitoring, Licensed to Sell...
Education
St. Petersburg College
Brightcore Nutrition March 2014 - Present
Image Lift of Tampa January 2013 - May 2013
Universal Health Care 2012 - 2013
Amerilife and Health Services of Clearwater, FL August 2011 - March 2012
SUNSCAPE Landscape Services, Inc. October 2010 - June 2011
Visionary HealthWare August 2005 - August 2010
CIGNA Healthcare 2000 - 2005
Skills
Account Management, Marketing, Sales, Team Building, Healthcare, Microsoft Office, Salesforce.com, Leadership, Business Development, Recruiting, Cold Calling, Selling, Management, Process Improvement, Start-ups, Customer Service, New Business Development, Strategic Planning
Education
St. Petersburg College 1990 — 1995
AA, Business
Florida School of Insurance
2-15 Health Life Annuities, Insurance
American Association for Physician Leadership August 2014 - Present
PwC January 2014 - July 2014
Acclaris June 2013 - December 2013
New York Life Insurance Company August 2012 - December 2012
MetLife February 2012 - August 2012
Ceridian October 2011 - February 2012
The Nielsen Company March 2011 - September 2011
Universal Health Care October 2010 - March 2011
Citi Group November 2009 - October 2010
WellCare October 2007 - June 2009
Skills
Business Analysis, Project Management, SDLC, Software Documentation, PMO, Agile Methodologies, Management, Business Requirements, Process Improvement, Visio, Business Process, Business Process..., Change Management, Project Portfolio..., Requirements Gathering, SharePoint, MS Project, Requirements Analysis, Data Analysis, User Acceptance Testing, Software Project..., Vendor Management, Quality Assurance, Medicaid, Agile & Waterfall..., Agile Methodolgy, UAT, Program Management, Scrum
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
University of Phoenix 2004 — 2006
BS, Information Technology
Emil Friedman 1982 — 1995
WellCare Health Plans April 2015 - Present
HealthPlan Services August 2013 - Present
Florida Blue April 2013 - July 2013
Universal Health Care September 2011 - March 2013
Universal Healthcare 2010 - 2011
Universal Healthcare Insurance 2009 - 2010
Skills
•Team Building &..., •Client & Vendor..., •Policy & Procedure..., •Customer Service..., •Strategic Business..., •Continuous..., Medicare, Medicaid, Call Center, Health Insurance, HIPAA, Insurance, Vendor Management, Provider Relations, Healthcare Management, Healthcare, Process Improvement, Customer Service, HMO, Compliance, Outlook, Team Leadership, Managed Care, Policy Analysis, Mentoring, Six Sigma
Education
University of South Florida 2002 — 2006
BS, Criminolgy
University of Phoenix
MBA
Mercury Insurance March 2013 - Present
Universal Health Care August 2010 - March 2013
Ceridian August 2008 - April 2010
Education
St. Petersburg College
Business/ Pre-Med
Argus Dental & Vision, Inc. July 2015 - Present
Simply Healthcare Plans March 2014 - June 2015
Coordinated benefits plan April 2013 - November 2013
Universal Health Care October 2012 - April 2013
Universal Health Care January 2012 - October 2012
Universal Health Care August 2011 - January 2012
Universal Health Care April 2010 - August 2011
Skills
Claim, Medicaid, Medicare, Health Insurance, Call Centers, HMO, HIPAA, Provider Relations, Healthcare, Insurance, Access, Spanish, Process Improvement, Analysis, Claims Resolution, Customer Service, Outlook, Quality Assurance, Call Center, Data Entry, Data Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, SharePoint, Medical Billing, Team Leadership, PowerPoint, Claims Handling, Training, Policy, Healthcare Industry, Managed Care, Coaching, Software Documentation, Team Building, Leadership, Healthcare Management, English, Customer Retention, 2-15 license
Education
St. Petersburg College 1999 — 2004
Cornerstone Insurance January 2013 - Present
Cornerstone Asset Protection January 2010 - Present
Universal Health Care August 2011 - February 2013
Skills
Health Insurance, Insurance, Medicare, Call Centers, Life Insurance, Sales, Customer Service, Term Life Insurance, Account Management, Customer Retention, Sales Management, Marketing, Direct Sales, Microsoft Office, Sales Operations, Team Leadership, Management
Education
University of Iowa 1980 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Hempstead Senior High 1977 — 1980
Bank of America June 2012 - Present
Bank of America July 2011 - June 2012
Bank of America December 2008 - December 2011
Countrywide Home Loans 2004 - 2009
CountryWide Financial Corporation 2004 - 2009
Countrywide February 2004 - December 2008
Universal Health Care August 2003 - December 2003
Skills
Six Sigma, Process Improvement, Business Analysis, Project Management, SharePoint, Vendor Management, Visio, Risk Management, Call Center, PMO, Business Process..., Team Leadership, Project Portfolio..., ITIL, SDLC, Banking, Disaster Recovery
Education
Southern Methodist University 1989 — 2000
Ceritifications, IT, A+, Netware, MCP
Florida Council of 100 May 2010 - Present
Florida State Board of Education May 2007 - Present
Universal Health Care March 2002 - Present
State University System, Florida May 2005 - April 2007
St.Petersburg General Hospital February 1999 - September 2000
Northside Hospital & Heart Clinic March 1999 - July 2000
American Family & Geriatrics Care PA April 1989 - 2000
Education
The George Washington University 1987 — 1989
M.P.H, Public Health and Administrative Medicine
Government Medical College, India 1975 — 1981
M.D., Internal Medicine & Geriatrics
Bristol-Myers Squibb August 2015 - Present
CoAdvantage (2 month contract) July 2015 - August 2015
Aetna March 2013 - October 2014
Universal Health Care August 2011 - March 2013
Care Point Medical Center May 2009 - July 2011
Citrus Diagnostics February 2009 - April 2009
Skills
Medicare, Managed Care, Healthcare, Health Insurance, Medicaid, HIPAA, Healthcare Management, Insurance, Process Improvement, Access, Microsoft Excel, Outlook, SharePoint, PowerPoint, Operations Management, Operational Risk..., MS Access, Healthcare Industry, Provider Relations, Employee Benefits, Policy, Training, Healthcare Consulting, Recruiting, Physicians, Claim, Management, Software Documentation, Team Building, Leadership, Analysis, Medical Terminology, Revenue Cycle, Hospitals, Healthcare Information..., CPT, EHR, Call Centers, Medical Billing, Contract Negotiation, Physician Relations, Credentialing, Medical Compliance, Practice Management, Human Resources
Education
Saint Leo University 2012 — 2016
Master of Business Administration (M.B.A.), Project Management/Health Care Management, 3.85
St. Petersburg College 2010 — 2012
Bachelor of Applied Science (BASc), Health Service Administration
Hillsborough Community College 2006 — 2008
Associate of Applied Science (A.A.S.), Nuclear Medicine Technology
Community Health Plan of Washington June 2013 - Present
Universal Health Care September 2011 - May 2013
Palms of Pasadena Hospital June 2009 - September 2011
Mote Marine Laboratory January 2003 - November 2008
Ceridian April 2001 - February 2008
Skills
Process Improvement, Quality Assurance, Business Process..., Analysis, Microsoft Excel, Business Analysis, Data Analysis, Leadership, Six Sigma, Microsoft Office, Visio, Software Documentation, Strategic Planning, Project Management, Team Building, Internal Audit, Auditing, Compliance, Medical Compliance, Medicare Advantage, Medicare Prescription..., Change Management, Training, PowerPoint, Quality Auditing, External Audit, Project Remediation, Critical Thinking, Wildlife Rehabilitation, Operational Risk..., Compliance Monitoring, Corrective Actions, Adaptability, HIPAA, Regulatory Guidelines, Managed Care, Medicaid, Access, Management, Employee Benefits, Financial Risk, Internal Controls, Health Insurance, Healthcare, Health Policy, Healthcare Industry, Security, HMO, Claim, Policy
Education
University of Central Florida 1995 — 1997
None, Psychology
Lakewood Senior High 1993 — 1995
Publix Super Markets June 2013 - Present
Publix December 2009 - May 2013
Universal Health Care July 2008 - March 2009
Lifestyle Family Fitness February 2006 - July 2008
Vintage Marketing June 2005 - December 2005
Hearst Magazines December 2004 - May 2005
Skills
Media Planning, Advertising, Media Buying, Retail, Direct Mail, Media Strategy, Social Media, Excel, Facebook, Access, Television, Radio, Analysis, Mobile, Marketing Strategy, Marketing, Microsoft Excel, Sales, Strategy, Marketing Communications, Management, Social Media Marketing, Mobile Marketing, Email Marketing, Creative Direction, Digital Media, SEM, Mobile Devices, Integrated Marketing, Online Advertising
Education
University of South Florida-St. Petersburg Campus 2013 — 2015
Master of Business Administration (MBA)
University of Florida
Bachelor of Science
German Graduate School International Summer Academy
German Graduate School International Summer Academy
Godwin High School
HealthPlan Services January 2014 - Present
HealthPlan Services March 2013 - December 2013
Universal Health Care July 2012 - March 2013
WellCare June 2010 - July 2012
PepsiCo March 2006 - 2010
Quaker Tropicana Gatorade, division of PepsiCo January 2005 - March 2006
Tropicana, Division of PepsiCo October 2003 - December 2004
Tropicana, division of PepsiCo March 2001 - October 2003
Tropicana, division of PepsiCo January 2000 - March 2001
KPMG LLP January 1996 - January 2000
Skills
Financial Analysis, Process Improvement, Strategic Planning, Project Implementation, Forecasting, Strategy, Change Management, Program Management, Analysis, Finance, Account Management, Management, Training, Marketing, Budgets, Cross-functional Team..., Software Documentation, Project Management, Auditing, Healthcare, Sarbanes-Oxley Act, Product Development, Sales
Education
University of Florida - Warrington College Of Business 2002 — 2003
M.B.A
Saint Joseph's University 1993 — 1996
B.S, Accounting
KSS February 1992 - Present
Universal Health Care February 2007 - June 2008
Anthem June 1983 - June 2002
Skills
Sales Management, Process Improvement, Management, Cross-functional Team..., Leadership, Training, Program Management, Human Resources, Customer Satisfaction, Healthcare, Customer Service, Change Management, Sales, Insurance, Recruiting, Account Management, Employee Benefits, Strategic Planning, Business Planning, Vendor Management, Team Building, Call Centers, Leadership Development, Analysis, Executive Management, Time Management, New Business Development, Business Development, Customer Retention, Operations Management, Coaching, Strategy, Performance Management, Budgets, Start-ups, Team Leadership, Sourcing, Marketing, CRM, Employee Relations, Selling, Contract Negotiation, Forecasting, Negotiation, Sales Operations, Cold Calling, Direct Sales, Marketing Strategy, Retail, Hiring
Education
University of Phoenix 2002 — 2003
HUMANITIES II RENAISSANCE, AMERICAN CULTURE, WRITTEN COMMUNICATION, A+
Intrinio June 2015 - Present
Nivlu Corp April 2012 - Present
Universal Health Care November 2007 - April 2012
Skills
Ruby on Rails, Oracle SQL Developer, TextMate, HTML, Heroku, Github, Oracle, CSS, Databases, Object Oriented Software, PostgreSQL, HAML, Node.js, Managed Care, Management, Agile Methodologies, Healthcare Information..., Contract Negotiation, SQL
Education
University of Miami - School of Business 2002 — 2006
Bachelors of Business Administrations
Palm Habor University High School 1998 — 2002
International Baccalaureate
Premier Choice Properties Inc. June 2015 - Present
Universal Health Care August 2012 - December 2012
Health Plan Services August 2010 - August 2012
Florida Reprographics 2007 - 2008
Skills
Multilingual, Team Building, Team Management, Cross-functional Team..., Healthcare, Health Insurance, Escalation Resolution, Customer Escalation..., Salesforce.com, Project Management, Sales Presentations, New Business Development, Medical Billing, Medical Terminology, Dental Assisting, Operations Management, Customer Retention, Healthcare Industry, Print Management, Customer Service, Office Administration, Office Management, Training, Leadership, Management, Sales, Marketing, Business Development
Education
Hillsborough Community College 2012 — 2014
Associate's Degree, Honors
Temple University 1987 — 1989
Suncoast Center, Inc. March 2015 - Present
Planned Parenthood of the Heartland August 2013 - April 2014
Professor Beth Burkstrand-Reid October 2012 - April 2014
Domestic Violence Coordinating Council April 2013 - August 2013
Nebraska Domestic Violence Sexual Assault Coalition January 2013 - April 2013
Universal Health Care January 2011 - July 2012
Voices of Hope February 2006 - October 2008
McArthur Law Office January 2008 - July 2008
John Rouse, Attorney at Law September 2005 - January 2008
Skills
Violence Against Women, Women's Issues, Women's Health, Legislative Policy, Legislative Research, Client Counseling, LGBT rights, LGBT community, Lexis, Legal Writing, Legal Issues, LGBT Rights, Legal Research, Courts, Public Policy, Westlaw, Family Law
Education
University of Nebraska College of Law 2011 — 2014
Doctor of Law (J.D.), Gender and the Law
University of South Florida 2009 — 2010
Bachelor of Arts (B.A.), Psychology
MetLife February 2014 - Present
Greystone Healthcare Management May 2013 - February 2014
Universal Health Care December 2007 - March 2013
UnitedHealth Group April 2001 - December 2007
Franklin Templeton Investments January 1998 - April 2001
Health Administrative Services August 1996 - January 1998
Aurora Mental Health & Assoc July 1991 - August 1996
John Bynum Research May 1989 - June 1991
Skills
Supervisory Experience, Process Improvement, Billing Process, Cash Receipts, Data Entry, Accounts Receivable, Market Research, Quality Control, Account Reconciliation, Account Management, Microsoft Word, Microsoft Excel, Microsoft Power Point, Management, Customer Service, SharePoint, Accounting Research, Medical Billing, Billing Systems, PowerPoint, Medicare, Health Insurance, HIPAA, Access, HMO, Healthcare, Provider Relations, Insurance, Managed Care, Claim, Healthcare Industry, Software Documentation, Healthcare Consulting, Medicare/Medicaid..., Healthcare Management, Medical Compliance, Analysis, Claims Resolution, Data Analysis, Salesforce.com, Medicare Advantage OMT..., ICD-9, Invoicing, Medicaid Managed Care, CPT
Education
University of Puerto Rico 1982 — 1986
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Windy City Massage, Inc. February 2014 - Present
Greenhouse Holistic May 2012 - May 2013
Universal Health Care February 2014 - June 2014
Proper Balance Healthcare May 2013 - February 2014
Brooklyn Integrative Health Care July 2012 - March 2013
Skills
Deep Tissue Massage, Swedish, Therapeutic Massage, Myofascial Release, Chair Massage, Trigger Point Therapy, Aromatherapy, Fitness, Holistic Health, Headaches
Education
Swedish Institute a College of Health Sciences 2010 — 2011
AOS, Massage Therapy
Maness Consulting Group, Inc. January 2010 - Present
Federal Professional Writing 2009 - Present
Universal Health Care May 2011 - December 2011
MedLab Equipment Specialties, LLC August 2009 - March 2011
Lake Junaluska September 2007 - January 2009
Daktronics/Keyframe August 2004 - November 2007
Tampa Bay Downs January 2007 - May 2007
L.N. Davis Insurance Company June 2006 - December 2006
New York Yankees February 2006 - April 2006
Tampa Bay Devil Rays January 2002 - April 2006
Skills
Proposal Writing, Creative Writing, Grant Writing, Proofreading, Editing, Directing, Website Development, Website Updating, Federal Contracts, Women Owned Business, Game Day Operations, Budget Process, Video Editing, Video Production, Management Consulting, Strategic Communications, Process Consulting, Consulting, Sports Writing, News Writing, Speech Writing, Sports, Press Releases
Education
University of Phoenix 2006 — 2010
MBA, Business Administration, All A's
University of South Florida 1999 — 2001
Bachelors, Broadcast Journalism
Center for Advanced Technologies 1993 — 1997
High School, Radio, Television, and Digital Communication
Cognizant Technology Solutions July 2014 - Present
CVS Health July 2014 - Present
Clear Health Alliance (Simply Health Care Plans) April 2013 - July 2014
Universal Health Care November 2011 - March 2013
Wheeling Hospital 2010 - 2011
The Health Plan January 1998 - January 2010
Skills
Healthcare, Managed Care, Hospitals, Provider Relations, Credentialing, Medicaid, Medicare, Health Insurance, Long-term Care, Quality Management, Customer Service, Account Management, Workers Compensation, AR/AP, Prosthetics, Durable Medical..., Pharmacy Technicians, HIPAA, Network Development, Healthcare Consulting, Physician Relations, Medical Billing, EHR, Healthcare Information..., EMR, Revenue Cycle, Medical Coding, Informatics, Healthcare Industry, Healthcare Management, Physicians, Medicare Part D, Insurance, Disease Management, Utilization Management, Health Policy, HMO, Pharmacy, Pharmacy Benefit..., ICD-9, CPT, Claims Resolution, Medical Terminology, Claim, HCPCS, Health Information..., Home Care, Medicaid Managed Care, Medical Compliance, Medical Records
Education
The Ohio State University
Pharmacy Technician, Pharmacy Technician/Assistant
Florida Insurance Marketplace September 2014 - Present
Simply Healthcare Plans September 2013 - Present
Cocoa Beach Marketing March 2013 - Present
Universal Health Care August 2011 - February 2013
Cariera's January 2011 - July 2011
Duct Detectives Inc. July 2010 - January 2011
Tews Company November 2007 - January 2010
City Beverages August 2005 - June 2007
Skills
Event Management, Marketing Communications, Product Marketing, Multi Tasking, Trade Show..., Clerical Skills, Community Outreach, Microsoft Excel, Microsoft Office, Coordinating Events, Healthcare, Building Relationships, Networking, Brand Awareness, Branding & Identity, Organizational..., Health Insurance, Medicare, Managed Care, Event Planning, Public Speaking, Marketing, PowerPoint, Provider Relations, Salesforce.com, HMO, Healthcare Industry, Data Entry, PPO, Office Management, Insurance, Outlook, HIPAA
Education
Valencia Community College 2007 — 2010
Technical Certification, Web Page, Digital/Multimedia and Information Resources Design
University of Central Florida 2001 — 2005
Bachelor's degree, Organizational Communication
Raymond James Financial Inc. February 2013 - Present
Techgecko, Inc. July 2002 - Present
ITT Technical Institute June 2000 - Present
Universal Health Care September 2011 - February 2013
WellCare Health Plans, Inc. March 2003 - September 2011
WellCare Health Plans, Inc. May 2005 - June 2006
H. Lee Moffitt Cancer Center & Research Institute January 1999 - May 2003
All Children’s Hospital January 1995 - January 1999
Skills
VMware, Virtualization, Disaster Recovery, Data Center, System Administration, Architecture, Active Directory, Windows, Windows Server, Problem Solving, TCP/IP, Troubleshooting, DNS, vSphere, Healthcare, HIPAA, Server Architecture, Security, Information Security, Vendor Management, Integration, Servers, Microsoft Exchange, Computer Hardware, DHCP, Hardware, Software Documentation, Network Security, Cloud Computing, VMware ESX, ITIL, SharePoint, IT Management, Citrix, Storage, Microsoft SQL Server, VMware Infrastructure, Enterprise Architecture, Group Policy, Network Administration, Windows 7, SQL, IIS, Firewalls, Cisco UCS, SOX Compliancy, VCP 4, MCSE, CCNA, MCT
Education
University of Florida 1988 — 1992
Bachelor of Science (B.S.), Business Administration
American Nationwide Mortgage Company (Official Page) May 2015 - Present
American Nationwide Mortgage Company March 2014 - April 2015
Consulting Support Services LLC August 2010 - March 2014
Universal Health Care January 2009 - July 2010
Generation Lending Corporation March 2007 - January 2009
LoanWell Financial Corp./The Loan Source February 2003 - February 2007
Tobi Management April 2000 - February 2003
Skills
Process Improvement, Consulting, Change Management, Management Consulting, Strategic Planning, Business Strategy, Project Management, Coaching, Program Management, Microsoft Office, Business Analysis, Team Building, Business Process..., HIPAA, Medicare, Software Documentation, Insurance, Medicaid, Provider Contracting &..., Employee Training, Technical Training, Salesforce.com System..., Point Click Care, Healthcare, Policy, Analysis, Human Resources, Employee Benefits, Management, Healthcare Consulting, Managed Care, Long-term Care, Health Insurance, Healthcare Industry, Data Analysis, Medical Billing, Healthcare Information..., Revenue Cycle, Healthcare Management, Claim, Provider Relations, Access, Medicare Part D, Case Management, Leadership, Call Centers, Invoicing, Home Care, Executive Management, Network Development
Education
Society of Cerified Senior Advisors 2007 — 2015
Member of Society of Certified Senior Advisors, Health, Social & Economic Issues of Seniors, Certification
FL Mortgage Brokers 2003 — 2010
License, FL Lending/Broker Law, 98%
St. Petersburg College 1996 — 1997
Information Technology, 4.0
Control Data Institute of Technology 1985 — 1986
Certificate, Electronics and communication networking, 3.5
Universal Health Care April 2014 - Present
Houghton Mifflin Harcourt June 2009 - July 2013
Scholastic August 2007 - April 2009
Thompson Learning July 2003 - March 2006
Skills
Fundraising, Sales Management, Social Media, Account Management, Event Planning, Marketing, Salesforce.com, Publishing, Sales Presentations, Public Relations, Sales Process, Marketing Communications, Social Media Marketing, Academic Publishing, Public Speaking, Customer Service, Strategic Planning, Social Networking, Advertising
Education
Oklahoma City University 2001 — 2003
MBA, Marketing
Oklahoma City University 1995 — 1999
BA, Mass Communications/Broadcast Journalism
Chase Paymentech July 2014 - Present
EmCare June 2013 - June 2014
Universal Health Care October 2011 - April 2013
Universal Health Care April 2011 - October 2011
Universal Health Care November 2008 - April 2011
Skills
Compliance, Team Leadership, Medicare Advantage, Enrollment Services, Health Insurance, Training, Microsoft Office, Microsoft Excel, Microsoft Word, InfoPath, Complaint Investigations, Process Improvement, Root Cause Analysis, Creative Writing, Technical Writing, Critical Thinking, Access, Healthcare Management, Call Centers, Healthcare, Claims Resolution, Medicare, Network Development, Healthcare Consulting, Medicaid, Healthcare Industry, Medicare Part D, Workers Compensation, Long-term Care, HIPAA, Claim, Analysis, Credentialing, Software Documentation, Leadership, Managed Care, Data Analysis, HMO, Medical Billing, ICD-9, Insurance, Team Building, Policy, Medicaid Managed Care, Health Policy, Claims Handling, Outlook, Enrollment Management, Employee Benefits, PPO
Education
St. Petersburg College
Associate's degree
Chase Paymentech May 2013 - Present
Universal Health Care June 2009 - May 2013
Victory Marketing December 2007 - November 2008
OSI April 1999 - December 2007
Skills
Medicare/Medicaid..., Medicare/Medicaid..., HIPAA Compliance, Root Cause Analysis, Trend Analysis, Client Retention, Customer Service, CPT, HCPCS, ICD-9, DRG, Effective Leadership, Reporting Metrics, Process Improvement, Auditing, Microsoft Excel, Performance Management, Health Insurance, Managed Care, HIPAA, Insurance, Medicare, Claim, Medicaid, Access, Healthcare, Training, Team Building, HMO, Leadership, Call Centers, Employee Benefits
Education
St. Petersburg College
Bradenton Academy
Randstad February 2015 - Present
BeHealthy America September 2013 - February 2015
BroadPath Healthcare Solutions October 2012 - September 2013
Universal Health Care July 2011 - July 2012
Universal Health Care October 2010 - July 2011
Universal Health Care January 2010 - September 2010
Universal Health Care October 2009 - December 2009
Skills
Customer Service..., Medicaid, Medicare, HMO, Provider Relations, Health Insurance, Managed Care, HIPAA, Claim, Insurance, Medicare Part D, Call Center, Healthcare, Healthcare Management, Process Improvement, Software Documentation, Healthcare Consulting, Network Development, Quality Assurance, Medical Terminology, Call Centers, Access, Training, Management, Claims Resolution, Customer Service, SharePoint, Credentialing, Data Analysis, PPO, Customer Satisfaction, Leadership, SDLC, Healthcare Industry, Analysis, Visio, Medical Billing, Policy, Workers Compensation, Claims Management, Coaching, Healthcare Information..., Utilization Management, Vendor Management, Team Leadership, Time Management, Call Center Development, Team Building, CPT, ICD-9
Education
Northeastern University 2007 — 2009
Psychology
University of Puerto Rico 2003 — 2007
Secondary Education and Teaching
Salveo Specialty Pharmacy, Inc. January 2013 - Present
Consulate Management Company March 2008 - December 2012
Universal Health Care October 2007 - February 2008
AmerisourceBergen January 2004 - September 2007
AmerisourceBergen January 2000 - December 2003
AmerisourceBergen January 1998 - December 2000
UPMC January 1996 - December 1998
Deloitte January 1984 - December 1996
Skills
Business Strategy, Private Equity, Executive Management, Financial Reporting, Financial Analysis, SEC filings, Business Development, Strategic Financial..., Financial Modeling, Business Relationship..., Corporate Finance, Executive Coaching, Financial Accounting, Healthcare Reimbursement, Secured Financing, Board Relations, Developing the Team and..., Financial Controls and..., Team Building, Shareholder Value..., Communication of..., Strategic Business..., Mergers and Acquisition, Change and Project..., Problem Solving, Leadership, Strategy, Management, Strategic Planning, Finance, Board Presentations, Audit Committee, Refinance, Due Diligence, Quality of Earnings, Private Placements, Debt & Equity Financing
Education
The Johns Hopkins University
Bachelor of Arts, Humanities
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Business Administration and Management, General
Shriners Hospitals for Children July 2013 - Present
CareCentrix - Chenoa Information Services September 2012 - June 2013
CalOptima December 2011 - September 2012
Dell February 2011 - December 2011
Universal Health Care May 2009 - February 2011
UnitedHealth Group May 2004 - May 2009
Skills
Healthcare, Analysis, Requirements Gathering, SQL, Dashboard, Scorecard, Microsoft SQL Server, SSRS, Toad Data Modeler, Functional Requirements, UML, Data Analysis, Data Warehousing, System Configuration, Claims Management, HIPAA, ICD-9, ICD-10, CPT, HCPCS, Appeals, Regulatory Requirements, Compliance, Microsoft Excel, Access, Dependable Team Player, Leadership, Claim, Full SDLC, Healthcare Industry, Software Implementation, Analytics, SharePoint, Visio, Testing, Medicaid, Medicare, Business Requirements, Quality Assurance, Business Process..., Databases, Business Analysis
Education
Saint Leo University 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.33 GPA
Saint Leo University 2007 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.45 GPA
Bouchard Insurance July 2014 - Present
Bouchard Insurance April 2013 - Present
Vology Data Systems November 2011 - March 2013
Universal Health Care August 2010 - November 2011
Humana May 2007 - August 2010
Skills
Sales Management, Direct Sales, Pricing Negotiation, Account Management, Solution Selling, Salesforce.com, Leadership, Strategy, Employee Benefits, Sales, Marketing, Human Resources, Customer Satisfaction, Contract Negotiation, Customer Service, B2B, Business Development, CRM, Call Centers, Management, Networking, New Business Development, Negotiation, Sales Process, Selling, Strategic Planning, Channel Partners, Cloud Computing, Managed Services, Product Marketing, Sales Operations, Team Building, Training, Telecommunications, Team Leadership, Vendor Management, Health Insurance, Building Relationships, Product Management, Employee Training, Cold Calling, Data Center, Pricing Strategy, Sales Presentations, Virtualization, SaaS
Education
Central Missouri State University 2001 — 2005
Bachelors
Hampton Inn and Suites of Largo Florida June 2011 - Present
Universal Health Care September 2010 - May 2011
United Marketing Solutions March 2009 - September 2010
Skills
Team Building, Access, Analysis, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food, Hospitality, Human Resources, Interviews, Leadership, Management, Microsoft Excel, Microsoft Office, PowerPoint, Payroll, Program Management, Sales, Time Management, Training
Education
St. Petersburg College 2012 — 2016
Associate of Arts (AA) - Still working on this.Not yet earned, Business Administration and Management, General
Ulitmate Medical Academy 1998 — 1999
Certificate, CNA and HHA
WellCare Health Plans 2015 - Present
WellCare July 2013 - March 2015
Universal Health Care June 2012 - March 2013
Universal Health Care July 2011 - June 2012
Universal Health Care February 2010 - July 2011
Citrus Health Care October 2008 - February 2010
MD MedicareChoice January 2008 - October 2008
Lakeland Regional Medical Center June 2006 - April 2007
Skills
Credentialing, Vendor Contracts, Microsoft Office, Policy Writing, Policy Review, Policy Generation, Auditing, Root Cause Analysis, Project Management, Issue Resolution, Network Contracting, Medicare, Medicaid, Managed Care, Vendor Management, Cactus, HIPAA, NCQA, Leadership, Mentoring, Time Management, Multi-tasked, HMO, Health Insurance, Network Development, Process Improvement, PPO, Provider Relations, Healthcare Industry, Healthcare Management, Healthcare, Insurance, Healthcare Consulting, Policy, Training, Health Policy, Employee Benefits, Claims Resolution, Medicaid Managed Care
Education
University of Maryland College Park
Bachelors of Science, Psychology
e-TeleQuote Insurance Inc. May 2013 - Present
Universal Health Care May 2012 - March 2013
Lowe's Home Improvement November 2008 - May 2012
Skills
Customer Service, Insurance, Team Building, Health Insurance, Process Improvement, Sales, Strategic Planning, Sales Management, Microsoft Office, Team Leadership, Employee Benefits, Account Management
Education
St. Petersburg College
Associate's degree
USF Health December 2014 - Present
Tampa Bay Raptors Volleyball 2014 - 2015
PODS August 2012 - December 2014
Universal Health Care February 2011 - August 2012
WellCare Health Plans July 2010 - February 2011
The Nielsen Company August 2009 - July 2010
Walt Disney World October 1993 - April 2009
Skills
Workforce Management, Operations Management, Customer Satisfaction, Customer Experience, Vendor Management, Process Improvement, Call Centers, Forecasting, Outsourcing, Performance Management, Business Process..., Leadership, Six Sigma, Team Building, Cross-functional Team..., Management, Customer Service, Training, Coaching
Education
University of Florida
Business Management
BayCare Health System March 2015 - Present
Simply Healthcare Plans October 2012 - March 2015
Universal Health Care April 2012 - October 2012
BayCare Health System January 2003 - October 2012
Skills
Healthcare, Disease Management, Healthcare Management, Hospitals, Nursing, Utilization Management
Education
St. Petersburg College 2013 — 2015
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
St. Petersburg College 2005 — 2007
Associate of Science (AS), Registered Nursing/Registered Nurse
CareCentrix July 2013 - Present
Universal Health Care July 2012 - November 2012
Universal Health Care April 2011 - July 2012
Universal Health Care February 2011 - April 2012
HCA February 2007 - July 2010
Citrus Memorial Health System October 2005 - November 2007
Skills
IV therapy, ACLS, Microsoft Office, Healthcare Management, Medicare, Healthcare, Managed Care, Cpr Certified, Nursing, Hospitals, BLS, Inpatient, Critical Care, Patient Safety, Home Care, PALS, Medical/Surgical, Utilization Management, Nursing Education, Pediatrics, Telemetry, Medical Terminology, HIPAA, Medicaid, Disease Management, Case Managment, Healthcare Consulting, HMO, EMR
Education
St. Petersburg College 2003 — 2005
Associates Degree, General Education
Pinellas Technical Education Center-St Petersburg 1992 — 1993
Practical Nurse, Licensed Practical/Vocational Nurse Training
CareCentrix October 2013 - Present
Universal Health Care 2011 - April 2013
Universal Health Care August 2011 - April 2012
Bayfront Medical Center June 2011 - August 2011
Kelly Services August 2009 - February 2010
Raymond James Financial Inc. March 2006 - December 2008
Randstad October 2005 - March 2006
Skills
Time Management, Administrative..., Teamwork, Customer Service, Data Entry, Utilization Management, Care Management, Medicare Advantage, Managed Care, Medicaid, HMO, Authorization, Organization, Regulatory Requirements, Learning Quickly, Dependable Team Player, Customer Support, Customer Liason, Problem Solving, Coordinate Meetings, Travel Arrangements, Microsoft Office, Eligibility, CPT, Healthcare Industry, ICD-9, Office Management, Hospitals, Network Development, Healthcare Management, Health Insurance, Medical Billing, Medicare Part D, Credentialing
Education
St. Petersburg College
Associate of Science (AS), Health Information Management
WellCare Health Plans February 2014 - Present
WellCare April 2013 - January 2014
Universal Health Care January 2011 - March 2013
Universal Health Care August 2011 - January 2012
Universal Health Care November 2010 - October 2011
Universal Health Care June 2009 - November 2010
Skills
HMO, Health Insurance, Medicare, Process Improvement, HIPAA, Insurance, Medicaid, Healthcare Management, Team Building, Access, Provider Relations, Healthcare, Call Centers, Healthcare Information..., Training, Leadership, Managed Care, Case Managment, Data Analysis, Visio, Software Documentation
Education
University of Nebraska-Lincoln 2003 — 2008
Bachelors of Science, Nutrition and Exercise Science
OptumInsight, a division of UnitedHealth Group June 2014 - Present
UnitedHealth Group December 2012 - June 2014
UnitedHealth Group March 2011 - December 2012
Aetna September 2009 - March 2011
Universal Health Care August 2008 - February 2009
MultiPlan October 2007 - August 2008
Amerigroup August 2005 - July 2007
CarePlus Health Plan, a subsidiary of Amerigroup December 2003 - August 2005
Skills
Network Development, Provider Relations, Managed Care, Medicaid, Credentialing, Medicare, Health Insurance, Healthcare, HMO, Claim, PPO, Utilization Management, Medicare Part D, Insurance, Pharmacy Benefit..., Hospitals, Claims Resolution, NCQA, Customer Service, Certified Case Manager, Contract Negotiation, Contract Management, Contract Recruitment, Provider Education, Provider Network..., Physician Relations, Physician Network..., Access, Healthcare Management, Healthcare Industry, Health Policy, Employee Benefits, Physicians, HIPAA
Education
Stony Brook University 1997 — 2002
US Script July 2013 - Present
Universal Health Care September 2008 - December 2012
CBIZ April 2006 - September 2008
CBCA November 2002 - November 2004
ProNet 2001 - 2002
Provider Networks of America, Inc. 2000 - 2001
Provider Networks of America, Inc. 1998 - 2000
Provider Networks of America, Inc. 1996 - 1998
Skills
Network Development, Provider Contracting, Provider Relations, Insurance Billing, Physician Recruitment, Excel, Word, Access, Negotiating Fees, Service Provider..., QuickBooks, Construction, Pools, Custom Remodeling, New Custom Homes, PPO, Medicare, Microsoft Excel, Microsoft Word, Insurance, Physicians, Cold Calling, Territory Mgmt, Healthcare, Customer Service, New Business Development, Social Media, Managed Care, Scuba Diving, Employee Benefits, Sales Force Development, Claim, HMO, Credentialing, Health Insurance, Health Policy, Healthcare Management, Hospitals, Sales Operations, Training, Healthcare Industry, Medicaid, Analysis, Claims Resolution, Healthcare Consulting, Medical Billing, Revenue Cycle
Education
Tarrant County College 2004 — 2004
Introduction to Database
Weatherford College 1992 — 1994
Introduction to Business Principles, Business
Cisco Jr. College 1991 — 1992
Business Basics, Business Administration and Management, General
Humana November 2012 - Present
Humana July 2011 - October 2012
Universal Health Care January 2007 - July 2011
The University of Tampa 2004 - 2006
Skills
Financial Analysis, Data Analysis, Finance, Analytics, Analysis, Access, Financial Modeling, Health Insurance, Insurance, Medicare, Risk Management, Process Improvement
Education
University of Tampa - John H. Sykes College of Business 2004 — 2006
MBA, Finance
Middle East Technical University
Bachelor's degree, Statistics
FIS - Fidelity Information Services Independent Claims AgentColonial ClaimsMay 2012 - Present
Allstate Insurance Company September 2009 - Present
Primer Insurance Benefits October 2012 - February 2013
Universal Health Care September 2011 - May 2012
2004-2009 Onicon Incorporated November 2004 - February 2009
Baxter Health Care Inc January 2001 - January 2004
Skills
Training, Management, Leadership, Troubleshooting, Project Planning, Six Sigma, Operations Management, Business Process, Networking, Process Scheduler, Hiring, Process Improvement, Customer Service, Call Centers, Access, Microsoft Excel, Temporary Placement, Microsoft Office, Outlook
Education
University of Phoenix 2004 — 2006
Bachelor of Management, Electronics
Remington College
Associate of Science Degree, Electronic Computer Engineering Technology
Saint Petersburg College located in Saint
Saint Petersburg College located in Saint
Bachelor of Science Degree, Organizational Management
University of Phoenix West Central, Florida Campus
Master Degree, Management of Information Systems (MIS)
Conifer Health Solutions 2015 - Present
MCD Consulting Services June 2013 - Present
Medical Card System Inc. April 2013 - January 2014
Universal Health Care October 2006 - March 2013
AP Financial, Inc 2005 - 2006
Skills
Medicare, Health Insurance, HMO, Insurance, Healthcare Management, Process Improvement, Customer Service, Business Process..., Strategic Planning, Managed Care, Medicaid, Data Analysis, Vendor Management, Visio, Provider Relations, Medicare Part D, HIPAA, Network Development, Healthcare Consulting, Account Management, Healthcare, Claims Resolution, Employee Benefits, Team Building, Training, Call Centers, Outlook, Workers Compensation, Healthcare Industry, Claim, Access, Operations Management, Software Documentation, Management, Long-term Care, Hospitals, Sales, Healthcare Information..., Leadership, Medical Billing, Analysis, Sales & Marketing..., Sales Management, Program Management, Health Policy, Selling, Strategy, Sales Operations, Sales Process, Marketing
Education
University of Florida 2000 — 2005
Bachelor of Science (BS), Economics
Universal Health Care September 2008 - January 2010
Shorewood Realtor 2003 - 2006
Reliant Interactive Media 2000 - 2003
Education
University of North Florida - College of Business Administration 1997 — 1999
International Business and Marketing, International Business
University of California, Santa Barbara 1996 — 1998
Finance and Economics, Finance and Economics
San Joaquin Delta College 1993 — 1995
A.S, Business Administration
SalonCentric - A Division of L'Oreal USA March 2013 - Present
Universal Health Care July 2011 - March 2013
Franklin Templeton Investments February 2011 - August 2011
Sage June 2010 - November 2010
Windstream Communications October 2006 - January 2008
Alltel & Windstream Communications October 2003 - October 2006
Alltel September 1999 - October 2003
GIRL SCOUTS OF OUACHITA COUNCIL January 2001 - January 2002
Centers for Youth and Families January 1996 - January 2000
Maumelle Branch Library January 1997 - January 1999
Skills
Access, PowerPoint, Excel, Word, PeopleSoft, Database Administration, Benefits Administration, Accounting, Purchasing, Call Center, Budget Management, Procurement, JD Edwards, Outlook, Customer Service, Microsoft Office, Budgeting, Customer Relations, Teamwork, Administration, Visio, Employee Relations, Analysis, Budgets
Education
University of Arkansas at Little Rock 2001 — 2008
MBA
University of Arkansas
2008M.B.A; B.A, Psychology
Premier Administrative Solutions April 2013 - Present
Universal Health Care June 2012 - March 2013
Regions Financial Corporation February 2010 - April 2012
APAC Customer Services April 2002 - February 2010
Tampa Bay Times - Times Publishing Co March 1983 - January 2002
Skills
Outstanding Customer..., Management, Customer Retention, Sales, Data Entry, Time Management, Microsoft Office, Typing, 10 Key, Customer Satisfaction, Medicare, HIPPA, MEDICAID, HMO, Private Fee For Service..., CMS, MEDHOK, MARX, VERIPOINT, Team Building, Call Centers, Microsoft Excel, Vendor Management, Leadership, Health Insurance, PowerPoint, HIPAA, Access, Budgets, Outlook, Recruiting, Healthcare, Insurance, Technical Support, Training, Process Improvement, Account Management, Employee Benefits, Coaching, Medicaid, Marx, Customer Service
Education
University of Phoenix 2010 — 2012
Associates, Business Administration, 3.71
Gibbs High School 1980 — 1983
Diploma, General Studies
Osiris Therapeutics July 2008 - April 2009
Human Genome Sciences May 2008 - July 2008
Chesapeake Biological Labs January 2002 - April 2006
Universal Health Care June 1999 - December 2001
Education
Towson University 1999 — 2000
BSc, Biology
Corinthian Colleges April 2013 - Present
Universal Health Care June 2009 - December 2012
U. S. Traffic January 2000 - November 2008
U. S. TRAFFIC, LTD January 2000 - January 2008
Exxact Express January 1997 - January 1999
PIER ONE IMPORTS January 1996 - January 1997
RUAN TRANSPORTATION MANAGEMENT SERVICES January 1994 - January 1996
Ruan Transport Corporation 1993 - 1995
MAYFLOWER CONTRACT SERVICES January 1991 - January 1994
A.C. Nielsen 1982 - 1984
Skills
Process Improvement, Operations Management, Medicare, Health Insurance, Call Center, Management, Telephony, Scheduling Management, IEX, Five9, Workforce Management, IEX Total View, IVR, Performance Management, Real Time Monitoring, Insurance, SharePoint, Training, Customer Service, Visio, Call Centers, Provider Relations, HIPAA, Leadership, Medicaid, Managed Care, Access, Software Documentation, Data Analysis, Coaching, Healthcare Industry, HMO, Vendor Management, Team Building, Network Development, Healthcare Consulting, Claim, Medical Compliance, Business Analysis, Sales, Medicare Part D, Analysis, Quality Assurance, Time Management, Healthcare, Human Resources, Networking, Call Center Development, Business Process..., Contact Centers
Education
Xavier University - Williams College of Business 1977 — 1982
BSBA, Marketing
University of Phoenix
MCSE
Xenia YMCA March 2013 - Present
Beavercreek YMCA October 2012 - April 2013
Summerfield Studios April 2009 - December 2009
Universal Health Care November 2008 - March 2009
Southwest YMCA April 2005 - March 2007
Skills
Cpr Certified, Non-profits, Microsoft Office, Customer Service, Event Planning, Public Speaking, Social Media, Microsoft Word, PowerPoint, Photoshop, Event Management, Community Outreach, Microsoft Excel, Volunteer Management, Research, First Aid, Program Development, Fundraising, Data Entry, Photography, Facebook, Teaching, Swimming, Swim Lessons, Swim Coach, Nutrition, Outlook, Digital Photography, Editing
Education
University of Louisville 2007 — 2008
Sociology and Nutrition
Jefferson Community College 2004 — 2007
Associate in Arts
Eastern High School 2001 — 2003
Consecra Housing Network December 2011 - Present
Universal Health Care February 2010 - February 2011
Suncoast Center - senior support servcies July 2007 - February 2010
Skills
Case Management, Microsoft Office, Medicare, Nonprofits, Community Outreach, Medicaid, Case Managment, Social Services, Healthcare, Customer Service, Microsoft Excel
Education
Universidade Federal do Rio de Janeiro 1998 — 2003
Bachelor, Social Science
Universal Health Care March 2012 - Present
WellCare April 2010 - Present
Comcel d haiti 2004 - 2010
Communication Cellulaires d'Haiti 2004 - 2010
COMCEL January 2006 - September 2009
COMCEL July 2004 - January 2006
COMCEL January 2001 - March 2004
Education
Southern Polytechnic State University 2000 — 2003
Magna Cum Laude, Computer Science
Computer Learning Center 1997 — 2000
Summa Cum Laude, Computer Programming
Faculté des Sciences - UEH 1990 — 1994
Bachelor, Electronic Engineering Curriculum
Freedom Health Medicare Advantage December 2009 - Present
UNIVERSAL HEALTH CARE October 2006 - August 2009
BELTRAM SUPPLY May 1994 - January 2000
ACHIEVEMENT ASSOCIATES January 1987 - January 1992
THE SOUTHLAND CORP January 1981 - January 1987
MERICO, INC January 1975 - January 1981
Skills
Sales, Sales Operations, Marketing, Management, Training, Networking, Insurance, Healthcare, Team Building, Call Center, Sales Management, Strategic Planning, Customer Service, Budgets, Account Management, Outside Sales, New Business Development, Negotiation, Customer Retention
Education
Northeastern State University 1968 — 1973
Bachelor of Science, Business Management
Cigna September 2013 - Present
Argosy University February 2013 - September 2013
Universal Health Care August 2012 - February 2013
Ceridian April 2000 - February 2012
Skills
CRM, Data Entry, Medicare, HIPAA, Microsoft Word, Call Centers, Community Outreach, Customer Service, Access
Education
University of Phoenix 2003 — 2006
Bachelor of Science (B.S.), Business Management
Amerilife and health services February 2013 - Present
Universal Health Care August 2011 - February 2013
Universal Health Care Group, Inc. May 2009 - September 2011
LED Savings Solution, a division of Green and Save 2009 - 2009
Education
Shippensburg University of Pennsylvania 2004 — 2008
Bachelor's, Political Science, human communications
Freedom Health 2011 - Present
Universal Health Care 2008 - 2012
Universal Health Care Group, Inc. August 2007 - May 2011
Skills
Health Insurance, Insurance, Medicare, Sales, Sales Management, Managed Care, Customer Service, Team Building, Account Management, Claim, New Business Development, Strategic Planning, Management, Marketing, Process Improvement, Negotiation, Healthcare, Marketing Strategy, Business Analysis, Training, Medicare Part D, Employee Benefits, Medicaid, Life Insurance, HIPAA, Brokers, Small Business, Leadership, Public Speaking, Healthcare Industry, Coaching, Microsoft Office
Education
Pace University - Lubin School of Business 1982 — 1984
Bachelor of Arts (B.A.), Marketing
TEKsystems February 2014 - Present
ThreatTrack Security Inc. June 2013 - December 2013
Jagged Peak September 2012 - May 2013
Universal Health Care July 2010 - August 2012
JP Morgan Chase April 2009 - May 2010
City of Sarasota January 2009 - April 2009
JP Morgan Chase July 2008 - December 2008
Image Source Office Automations September 2007 - July 2008
Skills
Microsoft SQL Server, SQL, SSIS, Databases, Visio, Database Design, SSRS, ETL, Database Administration, Data Modeling, Visual Studio, SQL Tuning, .NET, MySQL, Windows Server, Data Warehousing, Business Intelligence
Education
St. Petersburg College 2005 — 2011
BS Applied Science, Technology Management
Eisenhower College 1976 — 1981
BSCS, Math, Computer Science
Insurance agent, Employee Benefits consultant,Enroller February 2010 - Present
Universal Health Care December 2006 - February 2010
Skills
Benefits Communication, Medicare Advantage Plans, Health Insurance, Microsoft Office, Employee Benefits, Open Enrollment, Flexible Spending..., Health Savings Accounts, Voluntary Products, Group Medical, Voluntary Employee..., Benefit Communication, Online Enrollment, Training, Medicare Advantage, Managed Care, Medicare, Medicaid
Education
Polk Community College
Universal Health Care June 2011 - February 2013
Universal Health Care Group, Inc. August 2005 - June 2011
Skills
Healthcare, Provider Relations, Medicaid, Hospitals, Training, Sales, Medicare, Leadership, Insurance, Underwriting, HMO, Health Insurance, Microsoft Office, Management, Customer Service, Employee Benefits, Healthcare Management, Long-term Care, Term Life Insurance, Life Insurance, HIPAA, Managed Care, Credentialing, Healthcare Industry, Healthcare Consulting, Call Centers, Network Development, Workers Compensation, Medicare Part D, Claim, Physicians, Health Policy, Process Improvement, Brokers, Sales Management, Revenue Cycle, PPO, Health Care Reform, Health Savings Accounts, Disability Insurance, Claims Resolution, Whole Life, Medicare Prescription..., Disease Management, Accident, Fixed Annuities, Utilization Management, Universal Life, Licensed Life & Health..., Long Term Care Insurance
Education
University of Central Florida 2001 — 2003
Bachelor of Science (BS), Health/Health Care Administration/Management
KelseyCare Advantage June 2011 - Present
Universal Health Care November 2010 - May 2011
Physicians United Plan March 2009 - October 2010
WellMed Medical Management November 2008 - February 2009
Physician Partners of Greater Orlando September 2006 - November 2008
Skills
Medicare, Health Insurance, Insurance, HIPAA, Medical Coding, CPT, Hospitals, Healthcare Information..., EHR, ICD-9, Managed Care, EMR, Medicaid, Healthcare, Software Documentation, Clinical Research, Quality Assurance, Healthcare Industry, Healthcare Consulting, Physicians
Education
Seminole State College of Florida 1996 — 1998
Certificate, Medical Coding Specialist
Western Nevada Community College 1982 — 1987
A.S., Electronics
Universal Health Care January 2012 - May 2012
Stetson University College of Law January 2012 - May 2012
Stetson University College of Law May 2011 - May 2012
Public Defender's Office, 6th Judicial Circuit May 2011 - August 2011
U.S. Attorney's Office, Middle District of Florida January 2011 - May 2011
Finebloom & Haenel, P.A. May 2010 - July 2010
Education
Stetson University College of Law 2009 — 2012
Juris Doctor
Florida Agricultural and Mechanical University 2005 — 2009
Bachelors of Arts, Political Science, English
New York Life Insurance Company July 2013 - Present
Universal Health Care 2010 - 2013
FKQ Advertising & Marketing 2007 - 2010
Packaging Management Group 2001 - 2007
Pasco Brands 2000 - 2001
Hillsboro Printing 1995 - 2000
Skills
Direct Mail, Direct Marketing, Print Production, Advertising, Creative Direction, Print Production Process, Vendor Management, Vendor Relationships, Highly Detailed, New Vendor Development, Print Negotiation, Postal Regulations, Budget Setting, Cost-savings, Print Estimating, Color Printing, Digital Printing, Offset Printing, Web printing, Fulfillment Management, Kitting, Outdoor Advertising, Integrated Marketing, Print, Variable Data Printing, Email Marketing, Project Management, Marketing, Web-to-print, Marketing Communications, Multi-channel Marketing, Trade Shows, Marketing Strategy, Sales, Management, Training, Budgets, Leadership, Account Management, Copywriting, Newsletters, Print Management, Creative Services, Brand Development
Education
University of North Florida
Bachelor of Arts (BA), Graphic Design
Moffitt Cancer Center April 2013 - Present
Universal Health Care May 2011 - January 2013
WellCare Health Plans July 2006 - July 2010
Wellcare Health Plans November 2004 - July 2006
Oxford Health Plans October 1995 - November 2004
Oxford Health Plans March 1997 - November 1999
Skills
Call Center, Managed Care, Process Improvement, Medicare, Medicaid, Training, Management, Call Centers, Medicare Part D, Insurance, Health Insurance, Quality Assurance, Customer Satisfaction, Healthcare, HIPAA, Access, Healthcare Management, Claim, Software Documentation, Data Analysis, Utilization Management, Customer Service, Long-term Care, Provider Relations, Policy, HMO, PPO, Claims Resolution, Network Development, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Sales, Pharmacy Benefit..., Pharmacy, CPT, Medical Billing, Employee Benefits, Health Policy, ICD-9, Disease Management, Leadership, Workers Compensation, Hospitals, Vendor Management, Healthcare Reimbursement, Claims Management, Medical Compliance, Pharmacy Automation, Physician Relations
Education
State University of New York College at Oneonta 1990 — 1993
BS, Business Economics
Bright House Networks January 2014 - Present
Bright House Networks February 2013 - January 2014
Universal Health Care April 2012 - December 2012
Professional Surveys, Inc. October 2008 - October 2011
Allstate February 2009 - August 2009
Fidelity National Information Services May 2008 - September 2008
Ceridian October 2007 - April 2008
PODS December 2006 - August 2007
Catalina Yachts Morgan Division May 2006 - December 2006
Professional Surveys, Inc. February 2002 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Healthcare, Research, Clinical Research, Cpr Certified, Medical Terminology, Public Speaking, Medical Billing, Hospitals, Data Entry, Medicine, Call Centers, Coaching, HIPAA, Health Insurance, Insurance, Invoicing, Leadership, Medicaid, Medicare, Quality Assurance, Software Documentation, Teamwork, Time Management, Training, EHR, Management, Healthcare Management, Policy, Recruiting, Outlook, Access, Process Improvement
Education
Keiser Career College 2010 — 2010
Certified Billing Coding Specialist, Medical Insurance Specialist/Medical Biller
Keiser Career College 2010 — 2010
Certified Medical Administrative Assistant, Medical Office Management/Administration
St. Petersburg College 2003 — 2006
Business Administration and Management, General
WellCare Health Plans April 2014 - Present
CareCentrix January 2014 - Present
Argus Dental January 2013 - January 2014
Argus Dental January 2013 - January 2014
Universal Health Care November 2010 - December 2012
Amerigroup Corporation June 2009 - November 2010
Jack Rice Insurance January 2009 - June 2009
Skills
Medicaid, Medicare, Managed Care, Healthcare, Provider Relations, HIPAA, Healthcare Management, Health Insurance, HMO, Healthcare Information..., Healthcare Industry, Revenue Cycle, Insurance, Medical Billing, Claim, Employee Benefits, Claims Resolution, Call Centers, Access, Healthcare Consulting, Customer Service, EDI
Education
St. Petersburg College 1990 — 1993
Lakewood High School 1986 — 1989
PwC April 2014 - Present
Tui Marine March 2013 - March 2014
Universal Health Care March 2012 - December 2012
Skills
Business Analysis, AGILE RUP, Use Cases, Project Manager PMBOK, Project Management..., Microsoft Office..., Word, Excel, Visio, SharePoint, Sarbanes-Oxley, COBIT, Management, Project Planning, Project Management, PMO, Microsoft Office
Education
State University of NY at Potsdam
BS, Computer Science
State University of New York College at Potsdam
BS, Computer Science
Sempermed USA March 2013 - Present
Universal Health Care January 2012 - March 2013
Fidelity National Information Services December 2004 - January 2012
Mortgage Investors Corporation April 2003 - May 2004
Skills
Account Reconciliation, General Ledger, Financial Reporting, Accounts Receivable, Accounting, Financial Analysis, Variance Analysis, Fixed Assets, Accruals, Financial Statements, Journal Entries, Analysis, Process Improvement, Microsoft SQL Server, Budgets
Education
University of Phoenix 2006 — 2008
MBA
University of South Florida 2000 — 2004
Bachelor of Science Degree, Finance
ION Media Networks July 2013 - Present
Amerigroup Corporation September 2010 - July 2013
Universal Health Care September 2008 - September 2010
Essilor of America 2004 - 2007
Pinellas County Government 2002 - 2004
Tech Data 1990 - 2001
Skills
Program Management, Team Building, Leadership, Process Improvement, Project Planning, Team Leadership, Operations Management, Project Management, CRM, Analysis, Coaching, Change Management, Vendor Management, Customer Service, Call Centers, Marketing Strategy, Public Speaking, SharePoint, Cross-functional Team..., Data Analysis, Software Documentation, Strategic Planning, PMP, Computer Hardware, Training, Contract Negotiation, Business Analysis, Integration, InfoPath, Quality Management, Management, Quality Assurance, Business Process..., Competitive Analysis, Access, Visio, Employee Training, SDLC, Policy, Six Sigma, Executive Management, Training & Development
Education
St. Petersburg College
University of South Florida
WellCare Health Plans June 2013 - Present
Universal Health Care October 2009 - April 2013
Comprehensive Healthcare of Clearwater October 2002 - December 2008
Comprehensive health Care of Clearwater October 2000 - October 2002
Skills
Insurance, Provider Relations, Network Development, Claim, Medicare Part D, Employee Benefits, Life Insurance, HIPAA, EHR, Healthcare Consulting, Disease Management, Training, Healthcare, Nursing
Education
University of Phoenix 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
HealthCare Information Management, Inc. March 2013 - June 2014
Universal Health Care February 2012 - April 2013
Universal Healthcare Solutions August 2008 - February 2012
Skills
Medicaid, Medicare, Claim, Healthcare, HCPCS, Insurance, HIPAA, Health Insurance, Call Centers, QNXT, Process Improvement, Access, Managed Care, Visio, Provider Relations, Healthcare Industry, Outlook, Healthcare Management, Health Policy, Training, Healthcare Consulting, Business Process..., Data Analysis, Medical Billing, Microsoft Excel, Healthcare Information..., Customer Service, Team Building, Software Documentation, Performance Management, Business Analysis, Benefits Administration, Project Management, Vendor Management, Leadership, Microsoft Office
Education
St. Petersburg College
Humana November 2012 - Present
Universal Health Care October 2010 - September 2012
Skills
Health Insurance, Medicare, Provider Relations, Managed Care, Insurance, HMO, Medicaid, Claim, PPO, Network Development, HIPAA, Call Centers, CMS, Outlook, Resolutions, Healthcare Industry, Claims Resolution, Customer Service, Customer Oriented, Microsoft Office, Microsoft Excel, Healthcare Management, Health Policy
Education
St. Petersburg College 2011 — 2014
health information management
WellCare April 2013 - Present
Universal Health Care April 2012 - Present
Universal Health Care January 2011 - Present
Computers by Ramon January 2007 - Present
Crispers January 2008 - January 2011
Windy City Pizza January 2006 - January 2008
Education
Jesuit High School
Hillsborough Community College
University of Central Florida
WellCare April 2013 - Present
Universal Health Care June 2012 - April 2013
United States Air Force June 2011 - February 2012
Sports Fan-Attic June 2008 - May 2011
Skills
Customer Service, Computer-savvy, Microsoft Office, Managerial, Multi-tasked, Friendly Personality, Determination, Always Punctual, Healthcare, Medicare, Medicare Advantage, Medicaid, Call Center, Process Improvement, Health Insurance, Team Building, Call Centers, Data Entry
Education
St. Petersburg College 2009 — 2015
Working on AA, Business
Osceola High School 2004 — 2008
HS Diploma, General
Health Care Support at Conifer Health May 2015 - Present
Adecco Staffing, USA April 2014 - April 2015
Adecco Staffing, USA May 2013 - April 2014
Universal Health Care December 2011 - March 2013
Walmart March 2009 - March 2011
Princeton Information December 2007 - June 2008
Skills
Computer-related, Insurance Background, Retail, Customer Service..., Claim, Training, Hospitals, Sales, Analysis, Customer Service, Leadership, Call Centers, Time Management, Process Improvement, Insurance, Outlook, Customer Satisfaction
Education
Gordon
Samford University
Master's degree, Mathematics
Samford University
Bachelor of Arts (BA), Mathematics
Universal Health Care March 2012 - March 2013
Universal Health Care March 2011 - March 2012
Pathways to Greatness Summer and After School Tutoring June 2009 - March 2011
YMCA of Greater St. Petersburg May 2003 - December 2008
Amerigroup Health Care October 2001 - February 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Analysis, Time Management, Healthcare, Data Entry, Business Analysis, Nonprofits, Policy, Teamwork, Process Improvement
Education
St. Petersburg College 2008 — 2010
Oak Tree Financial, LLC July 2010 - Present
Universal Health Care September 2005 - June 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English
Education
Southeastern Louisiana University
Bachelor of Arts (B.A.), Education
America II Electronics June 2014 - Present
Ultimate Health Plans August 2013 - June 2014
Universal Health Care September 2009 - March 2013
Advantage Business Media July 2003 - March 2009
Education
Rutgers University-New Brunswick 1988 — 1992
Bachelor's degree, Communication and Media Studies