USA 800
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USA 800 Employees
Employee
Years
Job
Industry
Tom Davis Tom Davis's USA 800 Experience 1995 - 1995
Job Contact Center Executive, CEO at USA 800 ► The Nation's Largest 100% Employee Owned BPO ► Make Every Contact Count
Industry Outsourcing/Offshoring
Experience
USA 800, Inc. February 1997 - Present
USA 800 1995 - 1995
Skills
Call Centers, Contact Centers, Customer Retention, Call Center, Outsourcing, Lead Generation, Telemarketing, CRM, Customer Satisfaction, Business Development, Leadership, Vendor Management, Telecommunications, Customer Service, Account Management, Strategic Partnerships, Direct Sales, Strategic Planning, Workforce Management, Process Improvement, Marketing, Management, Cross-functional Team..., Sales Process, Database Design, Start-ups, Wordpress, Business Process..., New Business Development, Team Building, Telephony, Sales Management, Change Management, Sales, Strategy, BPO, ESOP
Education
Bucknell University 1988 — 1991
BA, Economics and Political Science
Bucknell University 1988 — 1991
Bachelor's degree, Political Science and Government and Economics
USA 800, Inc. February 1997 - Present
USA 800 1995 - 1995
Skills
Call Centers, Contact Centers, Customer Retention, Call Center, Outsourcing, Lead Generation, Telemarketing, CRM, Customer Satisfaction, Business Development, Leadership, Vendor Management, Telecommunications, Customer Service, Account Management, Strategic Partnerships, Direct Sales, Strategic Planning, Workforce Management, Process Improvement, Marketing, Management, Cross-functional Team..., Sales Process, Database Design, Start-ups, Wordpress, Business Process..., New Business Development, Team Building, Telephony, Sales Management, Change Management, Sales, Strategy, BPO, ESOP
Education
Bucknell University 1988 — 1991
BA, Economics and Political Science
Bucknell University 1988 — 1991
Bachelor's degree, Political Science and Government and Economics
Kaitlyn Luther's USA 800 Experience June 2013 - January 2014
Job Intellectual and fresh minded PR specialist. Diversity is dire.
Industry Public Relations and Communications
Experience
Project Resources Group, Inc. December 2014 - Present
Vaco Technology April 2014 - December 2014
Dismas House KC January 2014 - April 2014
USA 800 June 2013 - January 2014
AAA Screening Services April 2012 - August 2012
Skills
Sales, Public Relations, Customer Service, Marketing Communications, Microsoft Office, Recruiting, Human Resources, Social Networking, Account Management, Marketing Strategy, Management, Microsoft Excel, PowerPoint, Strategic Planning, Telecommunications, Customer Satisfaction, Troubleshooting, Customer Experience, Team Leadership, Process Improvement, Team Building, Outlook, Direct Sales, Microsoft Sway, Prezi
Education
Northwest Missouri State University 2011 — 2013
Bachelor of Science (B.S.), Public Relations/Image Management
Northwest Missouri State University 2011 — 2013
Public Relations/Image Management
Project Resources Group, Inc. December 2014 - Present
Vaco Technology April 2014 - December 2014
Dismas House KC January 2014 - April 2014
USA 800 June 2013 - January 2014
AAA Screening Services April 2012 - August 2012
Skills
Sales, Public Relations, Customer Service, Marketing Communications, Microsoft Office, Recruiting, Human Resources, Social Networking, Account Management, Marketing Strategy, Management, Microsoft Excel, PowerPoint, Strategic Planning, Telecommunications, Customer Satisfaction, Troubleshooting, Customer Experience, Team Leadership, Process Improvement, Team Building, Outlook, Direct Sales, Microsoft Sway, Prezi
Education
Northwest Missouri State University 2011 — 2013
Bachelor of Science (B.S.), Public Relations/Image Management
Northwest Missouri State University 2011 — 2013
Public Relations/Image Management
Darren Burns Darren Burns's USA 800 Experience October 2013 - October 2014
Job Customer Service Representative
Industry Financial Services
Experience
eFinance Call Center Support September 2015 - Present
Centralized Showing Service December 2014 - September 2015
Pleasant Valley Manor Care Center October 2014 - November 2014
USA 800 October 2013 - October 2014
The Zack Group July 2013 - October 2013
Correct Care Solutions March 2007 - August 2013
Skills
EMR, Cpr Certified, Medication..., Direct Patient Care, Vital Signs, Patient Education, HIPAA, Home Care, Medical Terminology, Medical Records, Hospitals, Elder Care, BLS, EHR, AED, First Aid, Nursing Homes, Correctional Healthcare, Patient Safety, Patient Advocacy, Alzheimer's Care, Dementia, Blood Pressure, Security Clearance, Developmental..., Mental Illness, Compassion, Activities, Activities of Daily..., Infection Control, Customer Service, Fax, Filing, Copying, Data Entry, Appointment Scheduling, Clerical Skills, Government Contracts, Call Centers, Telemarketing, General Office Skills, Telephone Skills, Phone Etiquette, Troubleshooting, Management, Sales, Healthcare, Leadership, Team Leadership, Team Building
Education
Emporia State University 1991 — 1993
Bachelor of Science (B.S.), Rehabilitation Services Education
Coffeyville Community College 1989 — 1991
Associate of Arts (A.A.), Athletic Training & Physical Education
Baxter Springs High School 1985 — 1989
Diploma, General Education
eFinance Call Center Support September 2015 - Present
Centralized Showing Service December 2014 - September 2015
Pleasant Valley Manor Care Center October 2014 - November 2014
USA 800 October 2013 - October 2014
The Zack Group July 2013 - October 2013
Correct Care Solutions March 2007 - August 2013
Skills
EMR, Cpr Certified, Medication..., Direct Patient Care, Vital Signs, Patient Education, HIPAA, Home Care, Medical Terminology, Medical Records, Hospitals, Elder Care, BLS, EHR, AED, First Aid, Nursing Homes, Correctional Healthcare, Patient Safety, Patient Advocacy, Alzheimer's Care, Dementia, Blood Pressure, Security Clearance, Developmental..., Mental Illness, Compassion, Activities, Activities of Daily..., Infection Control, Customer Service, Fax, Filing, Copying, Data Entry, Appointment Scheduling, Clerical Skills, Government Contracts, Call Centers, Telemarketing, General Office Skills, Telephone Skills, Phone Etiquette, Troubleshooting, Management, Sales, Healthcare, Leadership, Team Leadership, Team Building
Education
Emporia State University 1991 — 1993
Bachelor of Science (B.S.), Rehabilitation Services Education
Coffeyville Community College 1989 — 1991
Associate of Arts (A.A.), Athletic Training & Physical Education
Baxter Springs High School 1985 — 1989
Diploma, General Education
Dana Schamberger Dana Schamberger's USA 800 Experience August 2010 - July 2011
Job Detail Oriented and Dependable Program Manager at H&R Block
Industry Financial Services
Experience
H&R Block August 2014 - Present
H&R Block August 2013 - August 2014
H&R Block July 2011 - August 2013
USA 800 August 2010 - July 2011
H&R Block July 2009 - May 2010
H&R Block May 2006 - July 2009
H&R Block November 2001 - May 2006
American Airlines July 2001 - November 2001
Trans World Airlines March 1998 - July 2001
Investors Fiduciary Trust Company June 1997 - March 1998
Skills
Special Projects, Project Management, Internal Audit, Cross-functional Team..., Projects, Process Improvement, Accounting, Financial Analysis, Leadership, Management, Business Planning, Call Centers, Program Management
Education
University of Northern Iowa 1993 — 1997
BA, Accounting
Spencer High School 1989 — 1993
H&R Block August 2014 - Present
H&R Block August 2013 - August 2014
H&R Block July 2011 - August 2013
USA 800 August 2010 - July 2011
H&R Block July 2009 - May 2010
H&R Block May 2006 - July 2009
H&R Block November 2001 - May 2006
American Airlines July 2001 - November 2001
Trans World Airlines March 1998 - July 2001
Investors Fiduciary Trust Company June 1997 - March 1998
Skills
Special Projects, Project Management, Internal Audit, Cross-functional Team..., Projects, Process Improvement, Accounting, Financial Analysis, Leadership, Management, Business Planning, Call Centers, Program Management
Education
University of Northern Iowa 1993 — 1997
BA, Accounting
Spencer High School 1989 — 1993
Michelle Groom's USA 800 Experience March 1997 - November 2000
Job Administrative Assistant at MAST Technology
Industry Hospital & Health Care
Experience
MAST Technology December 2014 - Present
QuikTrip October 2014 - Present
Amedisys Home Health December 2008 - July 2014
HMP DME Services November 2000 - June 2008
USA 800 March 1997 - November 2000
Skills
Office Management, Accounts Receivable, Human Resources, Billing Systems, Healthcare Management, Workplace Safety, Medicare, Healthcare, Home Care, Managed Care, Medicaid, Healthcare Information..., HIPAA, Revenue Cycle, Physician Relations, Medical Billing, Elder Care, Medical Terminology, Process Improvement, Administrative..., Microsoft Office, Visio, OSHA 10-Hour, Forklift Operation
Education
University of Phoenix 2002 — 2003
Courses in Business Communication
MAST Technology December 2014 - Present
QuikTrip October 2014 - Present
Amedisys Home Health December 2008 - July 2014
HMP DME Services November 2000 - June 2008
USA 800 March 1997 - November 2000
Skills
Office Management, Accounts Receivable, Human Resources, Billing Systems, Healthcare Management, Workplace Safety, Medicare, Healthcare, Home Care, Managed Care, Medicaid, Healthcare Information..., HIPAA, Revenue Cycle, Physician Relations, Medical Billing, Elder Care, Medical Terminology, Process Improvement, Administrative..., Microsoft Office, Visio, OSHA 10-Hour, Forklift Operation
Education
University of Phoenix 2002 — 2003
Courses in Business Communication
Tayler Stewart Tayler Stewart's USA 800 Experience November 2009 - Present
Job Attended Rockhurst University
Industry Marketing and Advertising
Experience
USA 800 November 2009 - Present
Greenspun Media Group June 2012 - August 2012
Miss Black USA Organization & Drakeford Productions November 2008 - November 2010
Pier 1 Imports September 2008 - April 2009
Education
Rockhurst University 2009 — 2012
Bachelor of Arts, Psychology
USA 800 November 2009 - Present
Greenspun Media Group June 2012 - August 2012
Miss Black USA Organization & Drakeford Productions November 2008 - November 2010
Pier 1 Imports September 2008 - April 2009
Education
Rockhurst University 2009 — 2012
Bachelor of Arts, Psychology
Jenny Noperi Jenny Noperi's USA 800 Experience April 2004 - Present
Job Independent Distributor at Gano Brand Coffee
Industry Consumer Services
Experience
Gano Brand June 2012 - Present
usa 800 April 2004 - Present
EDS Group December 2001 - June 2004
Raytheon Missile Systems November 2000 - October 2001
Access Wisdom Home In Care for Elderly July 2000 - October 2000
One Day Paint & Body Corp. Office May 1995 - February 1998
First Interstate Bank December 1991 - March 1995
Skills
Microsoft Office, Time Management, Data Entry, Customer Service, Accounts Receivable, Microsoft Word, Microsoft Excel, Leadership, Administrative..., Call Centers, Accounting, Sales, Training, Management, Customer Satisfaction, Quality Assurance
Education
East Los Angeles College 1991 — 1992
Bookkeeping and Accounting, Accounting
Francisco Bravo Medical Magnet High School 1987 — 1991
High School
Gano Brand June 2012 - Present
usa 800 April 2004 - Present
EDS Group December 2001 - June 2004
Raytheon Missile Systems November 2000 - October 2001
Access Wisdom Home In Care for Elderly July 2000 - October 2000
One Day Paint & Body Corp. Office May 1995 - February 1998
First Interstate Bank December 1991 - March 1995
Skills
Microsoft Office, Time Management, Data Entry, Customer Service, Accounts Receivable, Microsoft Word, Microsoft Excel, Leadership, Administrative..., Call Centers, Accounting, Sales, Training, Management, Customer Satisfaction, Quality Assurance
Education
East Los Angeles College 1991 — 1992
Bookkeeping and Accounting, Accounting
Francisco Bravo Medical Magnet High School 1987 — 1991
High School
Leslie Burris Leslie Burris's USA 800 Experience April 2008 - June 2011
Job Owner/Operator at Rocky Mountain Chocolate Factory and Aspen Leaf Yogurt
Industry Food & Beverages
Experience
Flip Flop Shops June 2015 - Present
Blaze Pizza, LLC June 2015 - Present
Rocky Mountain Chocolate Factory and Aspen Leaf Yogurt July 2012 - Present
Rocky Mountain Chocolate Factory, Williamsburg, Iowa July 2011 - June 2012
USA 800 April 2008 - June 2011
Skills
Small Business..., Accounting for Small..., Management, Financial Controlling, Social Media Marketing, Small Business Marketing, Community Outreach, Customer Service, Leadership, Microsoft Office, PowerPoint, Team Building
Education
University of Missouri-Kansas City 2013 — 2014
Master of Business Administration (M.B.A.), Leading and Managing People
Missouri Western State University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Flip Flop Shops June 2015 - Present
Blaze Pizza, LLC June 2015 - Present
Rocky Mountain Chocolate Factory and Aspen Leaf Yogurt July 2012 - Present
Rocky Mountain Chocolate Factory, Williamsburg, Iowa July 2011 - June 2012
USA 800 April 2008 - June 2011
Skills
Small Business..., Accounting for Small..., Management, Financial Controlling, Social Media Marketing, Small Business Marketing, Community Outreach, Customer Service, Leadership, Microsoft Office, PowerPoint, Team Building
Education
University of Missouri-Kansas City 2013 — 2014
Master of Business Administration (M.B.A.), Leading and Managing People
Missouri Western State University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Adrian Cossyleon's USA 800 Experience June 2009 - March 2012
Job Structural Draftsman at Butler Manufacturing
Industry Civil Engineering
Experience
Butler Manufacturing December 2014 - Present
Chipotle Mexican Grill April 2014 - November 2014
Panchero's Mexican Grill June 2013 - November 2013
Panda Restaurant Group May 2012 - February 2013
USA 800 June 2009 - March 2012
Kovacs Grocery Store March 2007 - February 2009
Skills
Microsoft Office, Sales, Spanish, Customer Service, Microsoft Word, Teamwork, Time Management, Bilingual, Mathematics, Microsoft Excel, AutoCAD, Process Scheduler, PowerPoint, Outlook, Team Leadership, Access, Customer Satisfaction, Data Entry, Telephone Skills
Education
Missouri Western State University 2008 — 2015
Bachelor of Arts (B.A.), Spanish Language and Literature
Missouri Western State University 2011 — 2014
Bachelor of Science (B.S.), Construction Engineering Technology
Benton High School 2006 — 2008
Butler Manufacturing December 2014 - Present
Chipotle Mexican Grill April 2014 - November 2014
Panchero's Mexican Grill June 2013 - November 2013
Panda Restaurant Group May 2012 - February 2013
USA 800 June 2009 - March 2012
Kovacs Grocery Store March 2007 - February 2009
Skills
Microsoft Office, Sales, Spanish, Customer Service, Microsoft Word, Teamwork, Time Management, Bilingual, Mathematics, Microsoft Excel, AutoCAD, Process Scheduler, PowerPoint, Outlook, Team Leadership, Access, Customer Satisfaction, Data Entry, Telephone Skills
Education
Missouri Western State University 2008 — 2015
Bachelor of Arts (B.A.), Spanish Language and Literature
Missouri Western State University 2011 — 2014
Bachelor of Science (B.S.), Construction Engineering Technology
Benton High School 2006 — 2008
Peter Shapiro's USA 800 Experience October 2012 - Present
Job Account Manager at USA 800
Industry Outsourcing/Offshoring
Experience
USA 800 October 2012 - Present
USA 800 May 2012 - October 2012
USA 800 September 2010 - May 2012
Skills
Call Centers, Customer Satisfaction, Customer Retention, Contact Centers, Account Management, Process Improvement, Training, Telecommunications, Customer Service, Sales, Leadership, Team Leadership, Quality Assurance, Team Building, Direct Sales, Management, Cold Calling, Analysis
Education
Missouri Western State University 2000 — 2004
Bachelor of Science (BS), Speech Communication and Rhetoric
USA 800 October 2012 - Present
USA 800 May 2012 - October 2012
USA 800 September 2010 - May 2012
Skills
Call Centers, Customer Satisfaction, Customer Retention, Contact Centers, Account Management, Process Improvement, Training, Telecommunications, Customer Service, Sales, Leadership, Team Leadership, Quality Assurance, Team Building, Direct Sales, Management, Cold Calling, Analysis
Education
Missouri Western State University 2000 — 2004
Bachelor of Science (BS), Speech Communication and Rhetoric
Shakia Ford Shakia Ford's USA 800 Experience September 2011 - July 2012
Job Customer Service Advocate at USA 800
Industry Telecommunications
Experience
USA 800 September 2011 - July 2012
Skills
Customer Service, Call Centers, Telecommunications, Customer Satisfaction, Telephone Skills, Customer Retention, Troubleshooting, Data Entry, Telemarketing, Filing, Microsoft Office, T1, Outlook, Team Leadership, Sales, Microsoft Word
Education
National American University-Overland Park 2012 — 2013
Currently enrolled, Allied Health and Medical Assisting Services
Ware County 2005 — 2009
High School Diploma
USA 800 September 2011 - July 2012
Skills
Customer Service, Call Centers, Telecommunications, Customer Satisfaction, Telephone Skills, Customer Retention, Troubleshooting, Data Entry, Telemarketing, Filing, Microsoft Office, T1, Outlook, Team Leadership, Sales, Microsoft Word
Education
National American University-Overland Park 2012 — 2013
Currently enrolled, Allied Health and Medical Assisting Services
Ware County 2005 — 2009
High School Diploma
Jena Utterback Jena Utterback's USA 800 Experience October 2012 - February 2014
Job Supervisor at USA 800
Industry Hospitality
Experience
USA 800 October 2012 - February 2014
USA 800 October 2012 - February 2014
An Epic Clean Residential Cleaning Company October 2011 - 2012
Ugly Joes Bar and Grille September 2009 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Training, Customer Satisfaction
Education
Longview Community College 2003 — 2006
Raytown South High School 1999 — 2003
Diploma
USA 800 October 2012 - February 2014
USA 800 October 2012 - February 2014
An Epic Clean Residential Cleaning Company October 2011 - 2012
Ugly Joes Bar and Grille September 2009 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Training, Customer Satisfaction
Education
Longview Community College 2003 — 2006
Raytown South High School 1999 — 2003
Diploma
Alan Dewey Alan Dewey's USA 800 Experience May 2010 - September 2011
Job Engineering Intern at U.S. Department of Transportation (DOT)
Industry Mechanical or Industrial Engineering
Experience
U.S. Department of Transportation (DOT) December 2014 - Present
Suddenlink Communications September 2011 - January 2014
USA 800 May 2010 - September 2011
US Navy September 1991 - July 1995
Skills
Troubleshooting, Computer Repair, Computer Hardware, Team Leadership, Windows 7, Software Installation, Strategy, Security, Technical Support, Training, Microsoft Office, Electronics Repair, Self Learning, Windows XP, Windows 8
Education
Missouri Western State University 2013 — 2017
Bachelor's Degree, Construction Engineering Technology/Technician, 3.33
Baker College of Owosso 1999 — 2002
Associate's Degree, Computer Systems Networking and Telecommunications, 3.5
U.S. Department of Transportation (DOT) December 2014 - Present
Suddenlink Communications September 2011 - January 2014
USA 800 May 2010 - September 2011
US Navy September 1991 - July 1995
Skills
Troubleshooting, Computer Repair, Computer Hardware, Team Leadership, Windows 7, Software Installation, Strategy, Security, Technical Support, Training, Microsoft Office, Electronics Repair, Self Learning, Windows XP, Windows 8
Education
Missouri Western State University 2013 — 2017
Bachelor's Degree, Construction Engineering Technology/Technician, 3.33
Baker College of Owosso 1999 — 2002
Associate's Degree, Computer Systems Networking and Telecommunications, 3.5
Heidi Burkhart Heidi Burkhart's USA 800 Experience 1996 - 2003
Job Assembly at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company September 2014 - Present
Lyons die casting 2004 - 2005
USA 800 1996 - 2003
Skills
Computer Proficiency, Typing, Employee Training, Payroll, Telephone Skills, COBOL, RPG
Education
Hillyard Technical Center 1983 — 1984
certificate, Data Processing
Emporia State University
Computer Science
Ford Motor Company September 2014 - Present
Lyons die casting 2004 - 2005
USA 800 1996 - 2003
Skills
Computer Proficiency, Typing, Employee Training, Payroll, Telephone Skills, COBOL, RPG
Education
Hillyard Technical Center 1983 — 1984
certificate, Data Processing
Emporia State University
Computer Science
Heather Combs Heather Combs's USA 800 Experience April 2013 - Present
Job Director of Human Resources at USA 800
Industry Telecommunications
Experience
USA 800 April 2013 - Present
USA 800 November 2007 - April 2013
National Veterinary Services Lab February 2006 - May 2007
Skills
Human Resources, Call Centers, Project Management, Account Management, Management, Performance Management, Employee Engagement, Leadership, Team Leadership, Supplier Negotiation, Resource Allocation, Client Liason, Change Management, Time Management, Process Improvement
Education
University of Wisconsin-Madison 2003 — 2004
Master's degree, Project Management
Iowa State University 1998 — 2000
Bachelor's degree, Animal Sciences
USA 800 April 2013 - Present
USA 800 November 2007 - April 2013
National Veterinary Services Lab February 2006 - May 2007
Skills
Human Resources, Call Centers, Project Management, Account Management, Management, Performance Management, Employee Engagement, Leadership, Team Leadership, Supplier Negotiation, Resource Allocation, Client Liason, Change Management, Time Management, Process Improvement
Education
University of Wisconsin-Madison 2003 — 2004
Master's degree, Project Management
Iowa State University 1998 — 2000
Bachelor's degree, Animal Sciences
Jessica McKinzie's USA 800 Experience April 2008 - September 2008
Job Chemistry Technician at Strategic Veterinary Pharmaceuticals Incorporated
Industry Chemicals
Experience
Strategic Veterinary Pharmaceuticals, Inc. (SVPI) March 2015 - Present
Bayer CropScience December 2012 - Present
UMB Bank January 2012 - December 2012
Tiger Financial LLC 2009 - 2011
M&I Bank July 2008 - October 2009
Chili's April 2007 - October 2008
USA 800 April 2008 - September 2008
JCPenney October 2006 - July 2008
Skills
Customer Service, Cash Handling, Problem Solving, Sales, Call Centers, Banking, Data Entry, Access, Microsoft Excel, Time Management, Outlook, Telephone Skills, Microsoft Word, HPLC, Laboratory, Gas Chromatography, Troubleshooting, Wet Chemistry, Titration
Education
Missouri Western State University 2002 — 2010
BS, Natural Chemistry with Forensic Science Option
Strategic Veterinary Pharmaceuticals, Inc. (SVPI) March 2015 - Present
Bayer CropScience December 2012 - Present
UMB Bank January 2012 - December 2012
Tiger Financial LLC 2009 - 2011
M&I Bank July 2008 - October 2009
Chili's April 2007 - October 2008
USA 800 April 2008 - September 2008
JCPenney October 2006 - July 2008
Skills
Customer Service, Cash Handling, Problem Solving, Sales, Call Centers, Banking, Data Entry, Access, Microsoft Excel, Time Management, Outlook, Telephone Skills, Microsoft Word, HPLC, Laboratory, Gas Chromatography, Troubleshooting, Wet Chemistry, Titration
Education
Missouri Western State University 2002 — 2010
BS, Natural Chemistry with Forensic Science Option
Jarid Fitzgerald M.S.'s USA 800 Experience January 2011 - April 2012
Job Sr. Manager Applications Development at UCT
Industry Information Technology and Services
Experience
UCT November 2014 - Present
DeVry University December 2010 - May 2015
AccountNow March 2014 - November 2014
Ascend Learning April 2012 - February 2014
USA 800 January 2011 - April 2012
Acension Health Information Systems November 2010 - January 2011
JMA-IT January 2008 - January 2011
Pulse Systems Incorporated April 2007 - January 2008
United States Air Force August 2003 - August 2007
Skills
SQL Server, VB.NET, XML, T-SQL, JavaScript, Microsoft SQL Server, SQL, Databases, Testing, Business Intelligence, Disaster Recovery, Troubleshooting, Oracle, Database Administration, Programming, C#, Visual Studio, Web Applications, Oracle Discoverer 10g, MySQL, SSRS, SSIS, Leadership, Leading Development..., Database Security, Windows, Software Documentation, Networking, Servers, .NET, Software Development, Web Services, SDLC, Security, Access
Education
Central Missouri State University 2009 — 2010
Masters of Science, Software Engineering / Web Development / E-commerce
Park University 2005 — 2007
Bachelors Degree, Management and Computer Information Systems
Community College of the Air Force 2003 — 2003
Associate, Applied Science
Barton County Community College 2001 — 2003
Associate, General Studies
UCT November 2014 - Present
DeVry University December 2010 - May 2015
AccountNow March 2014 - November 2014
Ascend Learning April 2012 - February 2014
USA 800 January 2011 - April 2012
Acension Health Information Systems November 2010 - January 2011
JMA-IT January 2008 - January 2011
Pulse Systems Incorporated April 2007 - January 2008
United States Air Force August 2003 - August 2007
Skills
SQL Server, VB.NET, XML, T-SQL, JavaScript, Microsoft SQL Server, SQL, Databases, Testing, Business Intelligence, Disaster Recovery, Troubleshooting, Oracle, Database Administration, Programming, C#, Visual Studio, Web Applications, Oracle Discoverer 10g, MySQL, SSRS, SSIS, Leadership, Leading Development..., Database Security, Windows, Software Documentation, Networking, Servers, .NET, Software Development, Web Services, SDLC, Security, Access
Education
Central Missouri State University 2009 — 2010
Masters of Science, Software Engineering / Web Development / E-commerce
Park University 2005 — 2007
Bachelors Degree, Management and Computer Information Systems
Community College of the Air Force 2003 — 2003
Associate, Applied Science
Barton County Community College 2001 — 2003
Associate, General Studies
Brian Poindexter Brian Poindexter's USA 800 Experience June 2001 - June 2002
Job Communications Specialist @ Erickson Living
Industry Public Relations and Communications
Experience
Randstad December 2012 - October 2013
Clinton County R-3 School District March 2010 - June 2010
East Buchanan School District June 2004 - January 2010
APAC Customer Services September 2003 - April 2004
American Family Insurance November 2002 - July 2003
USA 800 June 2001 - June 2002
Lifetouch Publishing February 2001 - May 2001
IMKO Workforce Solutions June 2000 - January 2001
AmeriCredit Financial Services July 1998 - March 2000
Skills
Customer Service, Medical Terminology, Data Entry, Microsoft Office, Time Management
Education
Metropolitan Community College-Maple Woods 2012 — 2012
General
Missouri Western State University 1994 — 1995
Undeclared
Lee's Summit High School 1990 — 1993
High School Diploma, General, 2.5 GPA
Randstad December 2012 - October 2013
Clinton County R-3 School District March 2010 - June 2010
East Buchanan School District June 2004 - January 2010
APAC Customer Services September 2003 - April 2004
American Family Insurance November 2002 - July 2003
USA 800 June 2001 - June 2002
Lifetouch Publishing February 2001 - May 2001
IMKO Workforce Solutions June 2000 - January 2001
AmeriCredit Financial Services July 1998 - March 2000
Skills
Customer Service, Medical Terminology, Data Entry, Microsoft Office, Time Management
Education
Metropolitan Community College-Maple Woods 2012 — 2012
General
Missouri Western State University 1994 — 1995
Undeclared
Lee's Summit High School 1990 — 1993
High School Diploma, General, 2.5 GPA
Kathleen Sasenick's USA 800 Experience March 2008 - December 2011
Job Freight Broker/Account Management
Industry Logistics and Supply Chain
Experience
Freightquote January 2012 - Present
USA 800 March 2008 - December 2011
Skills
LTL, Cold Calling, Truckload, 3PL, Account Management, Freight, Air Freight, Transportation..., Container, Sales Process, Sales, Transportation, Customer Satisfaction, Logistics, Sales Operations, New Business Development
Education
Pittsburg State University
Bachelor's degree, Parks, Recreation, Leisure, and Fitness Studies
Bonner Springs High School
Freightquote January 2012 - Present
USA 800 March 2008 - December 2011
Skills
LTL, Cold Calling, Truckload, 3PL, Account Management, Freight, Air Freight, Transportation..., Container, Sales Process, Sales, Transportation, Customer Satisfaction, Logistics, Sales Operations, New Business Development
Education
Pittsburg State University
Bachelor's degree, Parks, Recreation, Leisure, and Fitness Studies
Bonner Springs High School
Xavier Moore Xavier Moore's USA 800 Experience October 2014 - Present
Job Account Manager at USA 800
Industry Professional Training & Coaching
Experience
USA 800 October 2014 - Present
Free-lance Opera Singer August 2012 - Present
USA 800 October 2013 - October 2014
Stanley Steemer April 2013 - October 2013
Family Video November 2012 - March 2013
Family Video Movie Company May 2012 - November 2012
Woodland United Methodist Church August 2011 - June 2012
Wichita State University August 2011 - May 2012
Kangaroo Express, an affiliate of The Pantry, Inc. January 2012 - March 2012
University of Arkansas Libraries July 2009 - July 2011
Skills
Customer Service, Sales, Retail, Telephone Skills, Teaching, Data Entry, Time Management, Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Facebook, Public Speaking, Cashiering, Social Media, Outlook, Social Networking, Critical Thinking, Research, Singing, Opera, Acting, Music, Teamwork, Motivation
Education
Wichita State University 2011 — 2012
University of Arkansas at Fayetteville 2007 — 2011
Bachelor of Music, Voice and Opera
USA 800 October 2014 - Present
Free-lance Opera Singer August 2012 - Present
USA 800 October 2013 - October 2014
Stanley Steemer April 2013 - October 2013
Family Video November 2012 - March 2013
Family Video Movie Company May 2012 - November 2012
Woodland United Methodist Church August 2011 - June 2012
Wichita State University August 2011 - May 2012
Kangaroo Express, an affiliate of The Pantry, Inc. January 2012 - March 2012
University of Arkansas Libraries July 2009 - July 2011
Skills
Customer Service, Sales, Retail, Telephone Skills, Teaching, Data Entry, Time Management, Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Facebook, Public Speaking, Cashiering, Social Media, Outlook, Social Networking, Critical Thinking, Research, Singing, Opera, Acting, Music, Teamwork, Motivation
Education
Wichita State University 2011 — 2012
University of Arkansas at Fayetteville 2007 — 2011
Bachelor of Music, Voice and Opera
Anna Baynham's USA 800 Experience June 2010 - August 2011
Job Charmer at Charming Charlie
Industry Retail
Experience
Charming Charlie November 2011 - Present
Kansas City Department of Public Works June 2011 - August 2011
USA 800 June 2010 - August 2011
Journeys Kidz March 2007 - June 2008
Skills
Much knowledge with..., Great Customer Service..., Proficient cashier, Effective interpersonal...
Education
Jackson State University 2011 — 2013
Northwest Missouri State University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management
Charming Charlie November 2011 - Present
Kansas City Department of Public Works June 2011 - August 2011
USA 800 June 2010 - August 2011
Journeys Kidz March 2007 - June 2008
Skills
Much knowledge with..., Great Customer Service..., Proficient cashier, Effective interpersonal...
Education
Jackson State University 2011 — 2013
Northwest Missouri State University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management
Jamie Holcomb Jamie Holcomb's USA 800 Experience August 2015 - Present
Job Project Manager at USA 800
Industry Telecommunications
Experience
USA 800 August 2015 - Present
USA 800 August 2012 - August 2015
Price Chopper Supermarkets September 2008 - September 2012
Barefootin' It October 2006 - September 2008
Skills
Customer Service, Project Management, Process Improvement, Editing, Technical Writing, Facebook, Social Networking, Teaching, Social Media, Multi Tasking, PowerPoint, Blogging, Microsoft Excel
Education
University of Missouri-Kansas City 2010 — 2013
Bachelor of Arts (B.A.), Interpersonal Communications
University of Missouri-Kansas City 2010 — 2013
Minor, Creative Writing
Kentucky Horseshoeing School 2006 — 2006
Certificate, Equine Podiatrist
USA 800 August 2015 - Present
USA 800 August 2012 - August 2015
Price Chopper Supermarkets September 2008 - September 2012
Barefootin' It October 2006 - September 2008
Skills
Customer Service, Project Management, Process Improvement, Editing, Technical Writing, Facebook, Social Networking, Teaching, Social Media, Multi Tasking, PowerPoint, Blogging, Microsoft Excel
Education
University of Missouri-Kansas City 2010 — 2013
Bachelor of Arts (B.A.), Interpersonal Communications
University of Missouri-Kansas City 2010 — 2013
Minor, Creative Writing
Kentucky Horseshoeing School 2006 — 2006
Certificate, Equine Podiatrist
Kimberly Zuzenak Kimberly Zuzenak's USA 800 Experience August 1990 - December 1995
Job eCommerce Manager
Industry Retail
Experience
Borsheim's July 2006 - Present
Borsheim's June 2001 - July 2006
Borsheim's April 1996 - June 2001
Creighton University September 1994 - May 1996
USA 800 August 1990 - December 1995
Skills
Diamonds, Luxury Goods, Jewelry, Gems, Luxury, Typing, 10 Key, Relationship Management, Project Management, Operations Management, Operating Budgets, Training, Negotiation, Customer Service, Sales&Marketing, Web Sales, Marketing, Leadership, Sales, E-commerce
Education
Creighton University School of Law - Werner Institute
Master of Science (MS), Negotiation & Dispute Resolution
Creighton University
Bachelor of Science (B.S.), Biology
Gemological Institute of America
Diamonds Graduate
Borsheim's July 2006 - Present
Borsheim's June 2001 - July 2006
Borsheim's April 1996 - June 2001
Creighton University September 1994 - May 1996
USA 800 August 1990 - December 1995
Skills
Diamonds, Luxury Goods, Jewelry, Gems, Luxury, Typing, 10 Key, Relationship Management, Project Management, Operations Management, Operating Budgets, Training, Negotiation, Customer Service, Sales&Marketing, Web Sales, Marketing, Leadership, Sales, E-commerce
Education
Creighton University School of Law - Werner Institute
Master of Science (MS), Negotiation & Dispute Resolution
Creighton University
Bachelor of Science (B.S.), Biology
Gemological Institute of America
Diamonds Graduate
Brian Meredith Brian Meredith's USA 800 Experience July 2011 - October 2013
Job Workforce Manager at MacFarlane Group
Industry Telecommunications
Experience
MacFarlane Group October 2013 - Present
USA 800 July 2011 - October 2013
USA 800 June 2009 - July 2011
USA 800 March 2007 - June 2009
Golf Discount August 2003 - March 2007
Gateway May 2003 - August 2003
IRG September 2002 - May 2003
Service Zone March 2001 - September 2002
Gateway March 1995 - March 2001
Gateway September 1993 - March 1995
Skills
Workforce Management, Contact Centers, Call Center, Customer Service, Customer Satisfaction, Recruiting, Forecasting, Operations Management, Process Improvement, Performance Management, Coaching, Quality Assurance, Vendor Management, Team Building, Team Leadership, Telecommunications, Training, Microsoft Office, Call Centers, Customer Retention, Operation Optimization, Leadership, Management, Outsourcing, System Administration, Sales, Customer Experience, CRM
Education
Morningside College 1988 — 1993
B.S.
Alta High School
MacFarlane Group October 2013 - Present
USA 800 July 2011 - October 2013
USA 800 June 2009 - July 2011
USA 800 March 2007 - June 2009
Golf Discount August 2003 - March 2007
Gateway May 2003 - August 2003
IRG September 2002 - May 2003
Service Zone March 2001 - September 2002
Gateway March 1995 - March 2001
Gateway September 1993 - March 1995
Skills
Workforce Management, Contact Centers, Call Center, Customer Service, Customer Satisfaction, Recruiting, Forecasting, Operations Management, Process Improvement, Performance Management, Coaching, Quality Assurance, Vendor Management, Team Building, Team Leadership, Telecommunications, Training, Microsoft Office, Call Centers, Customer Retention, Operation Optimization, Leadership, Management, Outsourcing, System Administration, Sales, Customer Experience, CRM
Education
Morningside College 1988 — 1993
B.S.
Alta High School
Nereida Santiago's USA 800 Experience June 2007 - December 2007
Job Innovative and tenacious Learning and Development Specialist
Industry Business Supplies and Equipment
Experience
Staples April 2013 - Present
Quill November 2011 - April 2013
People Scout April 2011 - April 2012
AmTrav July 2008 - October 2009
ACORN Housing January 2008 - August 2008
USA 800 June 2007 - December 2007
TTC Marketing Solutions March 2006 - June 2007
Skills
Sales, New Business Development, B2B, Sales Leadership..., Customer Service, Coaching, Sales Process, Facilitation, Sales Management, Leadership, Instructional Design, Project Planning, Recruiting, Training, Team Building, Management, Account Management, Cold Calling, Direct Sales
Education
DePaul University 2006 — 2011
Psychology, Industrial and Organizational Psychology
Staples April 2013 - Present
Quill November 2011 - April 2013
People Scout April 2011 - April 2012
AmTrav July 2008 - October 2009
ACORN Housing January 2008 - August 2008
USA 800 June 2007 - December 2007
TTC Marketing Solutions March 2006 - June 2007
Skills
Sales, New Business Development, B2B, Sales Leadership..., Customer Service, Coaching, Sales Process, Facilitation, Sales Management, Leadership, Instructional Design, Project Planning, Recruiting, Training, Team Building, Management, Account Management, Cold Calling, Direct Sales
Education
DePaul University 2006 — 2011
Psychology, Industrial and Organizational Psychology
Christopher J. Pike Christopher J. Pike's USA 800 Experience March 2015 - Present
Job Supervisor at USA 800
Industry Electrical/Electronic Manufacturing
Experience
USA 800 March 2015 - Present
NPG Printing Co. June 2014 - December 2014
U-Haul International, Inc. June 2013 - September 2014
Unisource Document Products September 2003 - November 2010
The Gym of St. Joseph July 2007 - March 2009
I.M.M.E. Repair, Inc. (Authorized Xerox Service) August 1998 - September 2003
Skills
Hardware, Customer Service, Supervisory Skills, Electronics, Microsoft Office, Windows, Computer Hardware, Electronic Engineering, PLC Programming, Technical Writing, AutoCAD, Multisim, Troubleshooting, Training, Microsoft Excel, Computer Proficiency, Electro-mechanical..., Computer Engineering, Circuit Analysis, Equipment Repair, Field Technicians, RSLogix, Java, x86 Assembly, C++ Language, NetBeans, Creative Problem Solving, Supervisory Experience, Employee Training, Inventory Control, Bookkeeping, Call Centers
Education
Missouri Western State University 2011 — 2013
Bachelor of Science (B.S.), Electronics and Computer Engineering Technology, G.P.A.3.4
Missouri Western State University 1993 — 1998
Exercise Physiology
Northwest Missouri Community College 1992 — 1993
Liberal Arts and Sciences/Liberal Studies, G.P.A.3.75
Polaris High School 1991 — 1991
High School, General Studies
USA 800 March 2015 - Present
NPG Printing Co. June 2014 - December 2014
U-Haul International, Inc. June 2013 - September 2014
Unisource Document Products September 2003 - November 2010
The Gym of St. Joseph July 2007 - March 2009
I.M.M.E. Repair, Inc. (Authorized Xerox Service) August 1998 - September 2003
Skills
Hardware, Customer Service, Supervisory Skills, Electronics, Microsoft Office, Windows, Computer Hardware, Electronic Engineering, PLC Programming, Technical Writing, AutoCAD, Multisim, Troubleshooting, Training, Microsoft Excel, Computer Proficiency, Electro-mechanical..., Computer Engineering, Circuit Analysis, Equipment Repair, Field Technicians, RSLogix, Java, x86 Assembly, C++ Language, NetBeans, Creative Problem Solving, Supervisory Experience, Employee Training, Inventory Control, Bookkeeping, Call Centers
Education
Missouri Western State University 2011 — 2013
Bachelor of Science (B.S.), Electronics and Computer Engineering Technology, G.P.A.3.4
Missouri Western State University 1993 — 1998
Exercise Physiology
Northwest Missouri Community College 1992 — 1993
Liberal Arts and Sciences/Liberal Studies, G.P.A.3.75
Polaris High School 1991 — 1991
High School, General Studies
Steve DeLay Steve DeLay's USA 800 Experience March 2013 - Present
Job Customer Service Advocate at USA 800
Industry Retail
Experience
USA 800 March 2013 - Present
Walmart 2012 - 2012
Triumph Foods LLC 2009 - 2012
The Law Offices of Trae Gray November 2009 - September 2010
Skills
Highly Detailed, Seminar Marketing, Organization &..., Front Office, Forklift Operator, Process Safety, Hazmat Operations, HACCP, Lock Out Tag Out, Notary Public, Communication Skills, Computer Proficiency, Food Processing, Clerical Work
Education
Johnson County Community College 2012 — 2012
none, Fine and Studio Arts, Freshman
East Central University 2009 — 2009
none, Pre-Law Studies, Freshman
University of Central Oklahoma 2007 — 2007
None, Cyber/Computer Forensics and Counterterrorism, Freshman
Coalgate High School 2004 — 2007
High School Diploma
USA 800 March 2013 - Present
Walmart 2012 - 2012
Triumph Foods LLC 2009 - 2012
The Law Offices of Trae Gray November 2009 - September 2010
Skills
Highly Detailed, Seminar Marketing, Organization &..., Front Office, Forklift Operator, Process Safety, Hazmat Operations, HACCP, Lock Out Tag Out, Notary Public, Communication Skills, Computer Proficiency, Food Processing, Clerical Work
Education
Johnson County Community College 2012 — 2012
none, Fine and Studio Arts, Freshman
East Central University 2009 — 2009
none, Pre-Law Studies, Freshman
University of Central Oklahoma 2007 — 2007
None, Cyber/Computer Forensics and Counterterrorism, Freshman
Coalgate High School 2004 — 2007
High School Diploma
Virginia Hayes's USA 800 Experience September 2003 - February 2012
Job CEO/ Tax Preparer
Industry Financial Services
Experience
Lincare July 2012 - February 2013
Internal Revenue Service January 2006 - February 2012
USA 800 September 2003 - February 2012
Skills
Telecommunications, Sales, Strategic Planning, Customer Service, Call Center, New Business Development, Account Management, Team Building, Vendor Management, Marketing, Direct Sales, Contract Negotiation, Training, Leadership, Call Centers
Education
American Intercontinental University 2009 — 2012
Bachelor's Degree, Business Administration and Management, General
American InterContinental University 2005 — 2007
Associate's of Business Administration, Business Administration and Management, General
Lincare July 2012 - February 2013
Internal Revenue Service January 2006 - February 2012
USA 800 September 2003 - February 2012
Skills
Telecommunications, Sales, Strategic Planning, Customer Service, Call Center, New Business Development, Account Management, Team Building, Vendor Management, Marketing, Direct Sales, Contract Negotiation, Training, Leadership, Call Centers
Education
American Intercontinental University 2009 — 2012
Bachelor's Degree, Business Administration and Management, General
American InterContinental University 2005 — 2007
Associate's of Business Administration, Business Administration and Management, General
Guy Howard Guy Howard's USA 800 Experience May 2010 - June 2011
Job Experienced Customer Service representative
Industry Telecommunications
Experience
USA 800 May 2010 - June 2011
Education
Arkansas Tech University 2009 — 2010
Bachelor's of Science, Computer Science (Software Engineering)
USA 800 May 2010 - June 2011
Education
Arkansas Tech University 2009 — 2010
Bachelor's of Science, Computer Science (Software Engineering)
Chely Vogler Chely Vogler's USA 800 Experience March 2010 - November 2011
Job Comm Tech Analyst II at YRC Worldwide, Inc.
Industry Telecommunications
Experience
YRC Worldwide, Inc. June 2015 - Present
YRC Worldwide, Inc. October 2012 - June 2015
YRC Freight May 2012 - September 2012
Americo Financial Life and Annuity November 2011 - May 2012
USA 800 March 2010 - November 2011
Running Totals February 2009 - October 2009
Sprint Nextel September 2000 - October 2008
Shook, Hardy & Bacon June 1997 - September 2000
Skills
CLEC, Call Center, Telecommunications, Avaya, Vendor Management, Telephony, Troubleshooting, VoIP, SIP, T1, IVR, Process Improvement, Call Centers, Cisco Technologies, IP, Integration, Networking
Education
Longview Community College 2001 — 2001
Business
St. Louis Community College 1984 — 1986
Business
Mehlville Sr. High School
YRC Worldwide, Inc. June 2015 - Present
YRC Worldwide, Inc. October 2012 - June 2015
YRC Freight May 2012 - September 2012
Americo Financial Life and Annuity November 2011 - May 2012
USA 800 March 2010 - November 2011
Running Totals February 2009 - October 2009
Sprint Nextel September 2000 - October 2008
Shook, Hardy & Bacon June 1997 - September 2000
Skills
CLEC, Call Center, Telecommunications, Avaya, Vendor Management, Telephony, Troubleshooting, VoIP, SIP, T1, IVR, Process Improvement, Call Centers, Cisco Technologies, IP, Integration, Networking
Education
Longview Community College 2001 — 2001
Business
St. Louis Community College 1984 — 1986
Business
Mehlville Sr. High School
Karen Altenhofen's USA 800 Experience October 2012 - Present
Job Director Operations/Special Projects
Industry Consumer Goods
Experience
USA 800 October 2012 - Present
Wal-Mart February 2010 - October 2012
Apria Healthcare July 2007 - April 2009
Isle of Capri Casinos March 2004 - June 2007
Isle of Capri Casinos July 1999 - March 2004
Flamingo Hilton Casino (now Isle of Capri Casino) May 1996 - July 1999
Skills
Forecasting, Team Management, Strategic Planning, Management, Budgets, Leadership, Project Management, Retail, Training, Customer Service, Recruiting, Business Planning, Sales, Operations Management, Analysis, Customer Retention, Coaching
Education
DeVry/Keller Graduate School of Management
MBA, Business Administration
The University of Kansas
BA, Psychology
USA 800 October 2012 - Present
Wal-Mart February 2010 - October 2012
Apria Healthcare July 2007 - April 2009
Isle of Capri Casinos March 2004 - June 2007
Isle of Capri Casinos July 1999 - March 2004
Flamingo Hilton Casino (now Isle of Capri Casino) May 1996 - July 1999
Skills
Forecasting, Team Management, Strategic Planning, Management, Budgets, Leadership, Project Management, Retail, Training, Customer Service, Recruiting, Business Planning, Sales, Operations Management, Analysis, Customer Retention, Coaching
Education
DeVry/Keller Graduate School of Management
MBA, Business Administration
The University of Kansas
BA, Psychology
Andrea Wilson Andrea Wilson's USA 800 Experience 2002 - 2002
Job Marketing Manager at Kansas City Ballet
Industry Fine Art
Experience
Kansas City Ballet July 2010 - Present
Kansas City Ballet December 2006 - July 2010
Kansas City Symphony 2002 - 2006
Fleishman-Hillard Inc. December 1998 - March 2002
USA 800 2002 - 2002
Skills
Marketing Communications, Public Relations, Advertising, Writing, Product Marketing, Event Planning, Email Marketing, Social Media, Social Media Marketing, Nonprofits, Press Releases, Newsletters, Media Relations, Adobe Creative Suite, Small Business, Event Management, Graphic Design, Facebook, Public Speaking, Trade Shows, Copywriting, Online Advertising
Education
Northwest Missouri State University 1994 — 1998
BS, Public Relations
Kansas City Ballet July 2010 - Present
Kansas City Ballet December 2006 - July 2010
Kansas City Symphony 2002 - 2006
Fleishman-Hillard Inc. December 1998 - March 2002
USA 800 2002 - 2002
Skills
Marketing Communications, Public Relations, Advertising, Writing, Product Marketing, Event Planning, Email Marketing, Social Media, Social Media Marketing, Nonprofits, Press Releases, Newsletters, Media Relations, Adobe Creative Suite, Small Business, Event Management, Graphic Design, Facebook, Public Speaking, Trade Shows, Copywriting, Online Advertising
Education
Northwest Missouri State University 1994 — 1998
BS, Public Relations
Dianna Butler's USA 800 Experience 1995 - 1996
Job Executive Director at Havasu for Youth
Industry Consumer Services
Experience
London Bridge Resort January 2015 - Present
Havasu for Youth April 2009 - Present
Murphy Broadcasting November 2007 - February 2009
Frontier Communications/Citizens November 2005 - September 2007
GE Money August 1999 - October 2005
AT&T 1993 - 1997
USA 800 1995 - 1996
Skills
Leadership, Management, Customer Service, Sales, Team Building, Process Improvement, Strategic Planning, Public Speaking, Call Centers, Public Relations, Account Management, Advertising, Budgets, Call Center, Cross-functional Team..., Event Management, Event Planning, Fundraising, Leadership Development, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, Negotiation, New Business Development, Nonprofits, Outlook, Program Management, Project Management, Sales Management, Social Media, Social Media Marketing, Social Networking, Team Leadership, Training, Customer Satisfaction
Education
University of Phoenix
London Bridge Resort January 2015 - Present
Havasu for Youth April 2009 - Present
Murphy Broadcasting November 2007 - February 2009
Frontier Communications/Citizens November 2005 - September 2007
GE Money August 1999 - October 2005
AT&T 1993 - 1997
USA 800 1995 - 1996
Skills
Leadership, Management, Customer Service, Sales, Team Building, Process Improvement, Strategic Planning, Public Speaking, Call Centers, Public Relations, Account Management, Advertising, Budgets, Call Center, Cross-functional Team..., Event Management, Event Planning, Fundraising, Leadership Development, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, Negotiation, New Business Development, Nonprofits, Outlook, Program Management, Project Management, Sales Management, Social Media, Social Media Marketing, Social Networking, Team Leadership, Training, Customer Satisfaction
Education
University of Phoenix
Marcellus Sinclair Marcellus Sinclair's USA 800 Experience July 2005 - December 2013
Job Patient Access Representative at Truman Medical Centers
Industry Telecommunications
Experience
Truman Medical Centers August 2014 - Present
CVS Caremark Corporation August 2007 - Present
USA 800 July 2005 - December 2013
Fox and Hound 2009 - 2013
Caremark August 2004 - May 2005
H&R Block 2003 - 2004
Sprint 1990 - 2003
Blue Cross Blue Shield 1987 - 1990
Skills
Training, Customer Satisfaction, Call Center, Telecommunications, Customer Service, Customer Retention, Team Building, Account Management, Microsoft Office, Team Leadership, Performance Management, Vendor Management, Call Centers, Coaching, Leadership, Process Improvement, Management, Employee Training, Quality Assurance, Operations Management, Inventory Management, Time Management, Cold Calling, Teamwork, Sales Process, Retail, Employee Relations, Customer Experience, Cross-functional Team..., Sales Management, Recruiting, Sales, Program Management, New Business Development, Human Resources, CRM, Sales Operations, Strategic Planning, Forecasting, Budgets, Direct Sales, Business Development, Lead Generation, Solution Selling, Strategic Partnerships, Strategy, Outsourcing, B2B
Education
Jacksonville University 1998 — 2000
BA, Business
University of Florida 1978 — 1981
Bachelors, Psychology
Truman Medical Centers August 2014 - Present
CVS Caremark Corporation August 2007 - Present
USA 800 July 2005 - December 2013
Fox and Hound 2009 - 2013
Caremark August 2004 - May 2005
H&R Block 2003 - 2004
Sprint 1990 - 2003
Blue Cross Blue Shield 1987 - 1990
Skills
Training, Customer Satisfaction, Call Center, Telecommunications, Customer Service, Customer Retention, Team Building, Account Management, Microsoft Office, Team Leadership, Performance Management, Vendor Management, Call Centers, Coaching, Leadership, Process Improvement, Management, Employee Training, Quality Assurance, Operations Management, Inventory Management, Time Management, Cold Calling, Teamwork, Sales Process, Retail, Employee Relations, Customer Experience, Cross-functional Team..., Sales Management, Recruiting, Sales, Program Management, New Business Development, Human Resources, CRM, Sales Operations, Strategic Planning, Forecasting, Budgets, Direct Sales, Business Development, Lead Generation, Solution Selling, Strategic Partnerships, Strategy, Outsourcing, B2B
Education
Jacksonville University 1998 — 2000
BA, Business
University of Florida 1978 — 1981
Bachelors, Psychology
Nicholas Behrens Nicholas Behrens's USA 800 Experience August 2007 - August 2012
Job Foreman at Osmose Utilities Services, Inc.
Industry Utilities
Experience
Osmose Utilities Services, Inc. February 2014 - Present
Missouri Army National Guard October 2009 - Present
Utilimap Corporation June 2013 - February 2014
Jackson County Public Works June 2012 - June 2013
USA 800 August 2007 - August 2012
Suddenlink Communications September 2010 - July 2011
Skills
Hiring Employees, Payroll, Employee Training, I-9 Compliance, Managing Crews, Project Management, Process Improvement, Team Leadership, Time Management, Process Scheduler, Public Relations, Customer Satisfaction, Microsoft Office, Microsoft Word, Outlook, Data Entry, Access, Microsoft Excel, Telephone Skills, Troubleshooting, Technical Support, Sales, Customer Service, Call Centers
Education
Columbia College 2015 — 2019
Bachelor of Science (B.S.), Human Resources Management, Freshman
Osmose Utilities Services, Inc. February 2014 - Present
Missouri Army National Guard October 2009 - Present
Utilimap Corporation June 2013 - February 2014
Jackson County Public Works June 2012 - June 2013
USA 800 August 2007 - August 2012
Suddenlink Communications September 2010 - July 2011
Skills
Hiring Employees, Payroll, Employee Training, I-9 Compliance, Managing Crews, Project Management, Process Improvement, Team Leadership, Time Management, Process Scheduler, Public Relations, Customer Satisfaction, Microsoft Office, Microsoft Word, Outlook, Data Entry, Access, Microsoft Excel, Telephone Skills, Troubleshooting, Technical Support, Sales, Customer Service, Call Centers
Education
Columbia College 2015 — 2019
Bachelor of Science (B.S.), Human Resources Management, Freshman
Dennis Stanley Dennis Stanley's USA 800 Experience March 2008 - Present
Job Customer Care Rep CVS Caremark
Industry Telecommunications
Experience
USA 800 March 2008 - Present
Christoper Elbow Chocolates November 2006 - July 2007
The Tile Shop March 2004 - November 2006
The Home Depot June 2001 - February 2004
Salon Service Group January 1996 - January 2001
Skills
Notary Public in..., Sales, Sales Operations, Retail, Customer Service, Cold Calling, Inventory Control, Account Management, Direct Sales, Customer Retention, Customer Satisfaction, Sales Process, Sales Management, Call Centers, Selling, Telecommunications, Solution Selling, Accounts Payable, Business Development, Team Leadership, B2B, CRM, Lead Generation, Leadership
Education
Missouri Western State University 1983 — 1987
Bachelor of Science (B.S.), Business Administration/Marketing
USA 800 March 2008 - Present
Christoper Elbow Chocolates November 2006 - July 2007
The Tile Shop March 2004 - November 2006
The Home Depot June 2001 - February 2004
Salon Service Group January 1996 - January 2001
Skills
Notary Public in..., Sales, Sales Operations, Retail, Customer Service, Cold Calling, Inventory Control, Account Management, Direct Sales, Customer Retention, Customer Satisfaction, Sales Process, Sales Management, Call Centers, Selling, Telecommunications, Solution Selling, Accounts Payable, Business Development, Team Leadership, B2B, CRM, Lead Generation, Leadership
Education
Missouri Western State University 1983 — 1987
Bachelor of Science (B.S.), Business Administration/Marketing
Cassy MacDonald Cassy MacDonald's USA 800 Experience 2003 - 2005
Job Insurance Service Associate/Auto Select/Home Owners Select
Industry Insurance
Experience
AAA Northern California, Nevada & Utah Insurance Exchange August 2012 - Present
Sprint Nextel September 2011 - May 2012
American Gaming Systems July 2009 - May 2012
USA 800 2003 - 2005
Faultless Linen 1998 - 2002
Skills
Data Entry, Customer Service, Casino, Game Development, System Administration, Call Center, Team Building, Management, Gaming Industry, Online Gaming
Education
University of Missouri-Kansas City School of Law 2002 — 2006
BS, Legal Studies/Forensic Psychology
Longview Community College 1999 — 2002
N/A, Sociology, Criminology, General studies
AAA Northern California, Nevada & Utah Insurance Exchange August 2012 - Present
Sprint Nextel September 2011 - May 2012
American Gaming Systems July 2009 - May 2012
USA 800 2003 - 2005
Faultless Linen 1998 - 2002
Skills
Data Entry, Customer Service, Casino, Game Development, System Administration, Call Center, Team Building, Management, Gaming Industry, Online Gaming
Education
University of Missouri-Kansas City School of Law 2002 — 2006
BS, Legal Studies/Forensic Psychology
Longview Community College 1999 — 2002
N/A, Sociology, Criminology, General studies
Melissa Watson's USA 800 Experience May 2008 - August 2008
Job Channel Manager at VML
Industry Marketing and Advertising
Experience
VML November 2014 - Present
Bernstein-Rein Advertising May 2013 - November 2014
Bernstein-Rein Advertising May 2012 - May 2013
Old Navy June 2008 - July 2012
Farmers Insurance May 2011 - August 2011
knacktive January 2011 - May 2011
Northwest Missouri State University January 2008 - May 2011
Social Security Administration May 2009 - September 2010
USA 800 May 2008 - August 2008
Skills
Media Planning, Marketing Research, Excel, Social Media, Advertising, Microsoft Office, Customer Service, Word, Photoshop, PowerPoint, Outlook, Customer Relations, Marketing Strategy, Public Speaking, Facebook, Social Media Marketing, Marketing Communications, Problem Solving, Blogging, MediaVisor, DFA, SRDS, Kantar
Education
Northwest Missouri State University 2007 — 2012
Bachelor of Science, Advertising
Hogeschool Rotterdam 2011 — 2011
International Business and Finance
Central High School
VML November 2014 - Present
Bernstein-Rein Advertising May 2013 - November 2014
Bernstein-Rein Advertising May 2012 - May 2013
Old Navy June 2008 - July 2012
Farmers Insurance May 2011 - August 2011
knacktive January 2011 - May 2011
Northwest Missouri State University January 2008 - May 2011
Social Security Administration May 2009 - September 2010
USA 800 May 2008 - August 2008
Skills
Media Planning, Marketing Research, Excel, Social Media, Advertising, Microsoft Office, Customer Service, Word, Photoshop, PowerPoint, Outlook, Customer Relations, Marketing Strategy, Public Speaking, Facebook, Social Media Marketing, Marketing Communications, Problem Solving, Blogging, MediaVisor, DFA, SRDS, Kantar
Education
Northwest Missouri State University 2007 — 2012
Bachelor of Science, Advertising
Hogeschool Rotterdam 2011 — 2011
International Business and Finance
Central High School
Adam Rees Adam Rees's USA 800 Experience July 2010 - August 2011
Job Software Engineer at KeyCentrix, LLC
Industry Information Technology and Services
Experience
KeyCentrix, LLC January 2015 - Present
Valley Hope Technology March 2013 - December 2014
ACN January 2010 - November 2014
ANR Studios January 2005 - August 2014
Ribbit Business Solutions September 2011 - March 2013
CCH 2011 - 2012
USA 800 July 2010 - August 2011
Skills
Adobe Creative Suite, Photoshop, Lightroom, Illustrator, .NET, Java, Software Engineering, Software Development, JavaScript, Web Design, Website Development, Software Design, Software Installation, Software Implementation, Software Quality..., Software Training, Photo Editing, Photography, Portrait Photography, Wedding Photography, Commercial Photography, Event Photography, Architectural..., Fashion Photography, Fine Art Photography, VB.NET, ASP.NET, HTML/XML, HTML + CSS, HTML, XML, CSS, Operating Systems, Troubleshooting, Testing, Web Development, Dreamweaver, PHP, Windows, Graphic Design, XHTML, Microsoft Office, MySQL, Programming, Adobe Acrobat, ASP, Social Media, Digital Marketing, C++, C#
Education
University of Phoenix 2007 — 2011
BS, Software Engineering
Hutchinson Community College 2006 — 2007
Gen. Ed.
KeyCentrix, LLC January 2015 - Present
Valley Hope Technology March 2013 - December 2014
ACN January 2010 - November 2014
ANR Studios January 2005 - August 2014
Ribbit Business Solutions September 2011 - March 2013
CCH 2011 - 2012
USA 800 July 2010 - August 2011
Skills
Adobe Creative Suite, Photoshop, Lightroom, Illustrator, .NET, Java, Software Engineering, Software Development, JavaScript, Web Design, Website Development, Software Design, Software Installation, Software Implementation, Software Quality..., Software Training, Photo Editing, Photography, Portrait Photography, Wedding Photography, Commercial Photography, Event Photography, Architectural..., Fashion Photography, Fine Art Photography, VB.NET, ASP.NET, HTML/XML, HTML + CSS, HTML, XML, CSS, Operating Systems, Troubleshooting, Testing, Web Development, Dreamweaver, PHP, Windows, Graphic Design, XHTML, Microsoft Office, MySQL, Programming, Adobe Acrobat, ASP, Social Media, Digital Marketing, C++, C#
Education
University of Phoenix 2007 — 2011
BS, Software Engineering
Hutchinson Community College 2006 — 2007
Gen. Ed.
Patrick Binder Patrick Binder's USA 800 Experience October 2013 - Present
Job
Industry Consumer Electronics
Experience
USA 800 October 2013 - Present
USA 800 October 2011 - Present
p.binder.photography May 2007 - Present
Education
University of Missouri-Kansas City 2007 — 2009
Bachelor of Business Administration, Marketing
USA 800 October 2013 - Present
USA 800 October 2011 - Present
p.binder.photography May 2007 - Present
Education
University of Missouri-Kansas City 2007 — 2009
Bachelor of Business Administration, Marketing
Jenna Stevens Jenna Stevens's USA 800 Experience March 2013 - June 2014
Job Administrative Coordinator for University Advancement at Missouri Western State UniversitySt. Joseph, MO
Industry Telecommunications
Experience
Missouri Western State University--St. Joseph, MO June 2014 - Present
USA 800 March 2013 - June 2014
USA 800 May 2012 - March 2013
USA 800 March 2011 - May 2012
Skills
Quality Assurance, Quality Control, Testing, Process Scheduler, Microsoft Excel, Team Leadership, Account Management, Training
Education
Missouri Western State University 2005 — 2009
Bachelor of Fine Arts (BFA), Photography
Missouri Western State University--St. Joseph, MO June 2014 - Present
USA 800 March 2013 - June 2014
USA 800 May 2012 - March 2013
USA 800 March 2011 - May 2012
Skills
Quality Assurance, Quality Control, Testing, Process Scheduler, Microsoft Excel, Team Leadership, Account Management, Training
Education
Missouri Western State University 2005 — 2009
Bachelor of Fine Arts (BFA), Photography
Mark O'Banion Mark O'Banion's USA 800 Experience October 2013 - Present
Job Analytics | Workforce Management | Project Management
Industry Information Services
Experience
USA 800 October 2013 - Present
USA 800 August 2013 - October 2013
USA 800 June 2009 - August 2013
USA 800 August 2006 - June 2009
Alliance Data January 2001 - August 2006
Skills
Analytics, Forecasting, Management, Process Improvement, Data Mining, Statistics, Business Analytics, Workforce Management, Call Centers, Microsoft Excel, Analysis, Data Analysis, Reporting & Analysis, Decision Support, Project Management, MS Excel Pivot Tables, KPI Dashboards, Business Modeling, Information..., TotalView, Excel models, Analytical Models, Workforce Planning, Contact Centers, Troubleshooting, Outsourcing, CRM, Team Leadership
Education
Kansas State University
B.Arch., Architecture, Facilities Programming, Behavioral Architecture
Pepperdine University 1986 — 1988
MBA Program
USA 800 October 2013 - Present
USA 800 August 2013 - October 2013
USA 800 June 2009 - August 2013
USA 800 August 2006 - June 2009
Alliance Data January 2001 - August 2006
Skills
Analytics, Forecasting, Management, Process Improvement, Data Mining, Statistics, Business Analytics, Workforce Management, Call Centers, Microsoft Excel, Analysis, Data Analysis, Reporting & Analysis, Decision Support, Project Management, MS Excel Pivot Tables, KPI Dashboards, Business Modeling, Information..., TotalView, Excel models, Analytical Models, Workforce Planning, Contact Centers, Troubleshooting, Outsourcing, CRM, Team Leadership
Education
Kansas State University
B.Arch., Architecture, Facilities Programming, Behavioral Architecture
Pepperdine University 1986 — 1988
MBA Program
Brennen Bierschenk's USA 800 Experience June 2011 - August 2011
Job Student at Northwest Missouri State University
Industry
Experience
St.Joe Commercial Cleaning May 2012 - Present
Hamilton Farms January 2006 - Present
USA 800 June 2011 - August 2011
Education
Northwest Missouri State University 2010 — 2015
Bachelor of Science (B.S.), Business Management and Marketing
St.Joe Commercial Cleaning May 2012 - Present
Hamilton Farms January 2006 - Present
USA 800 June 2011 - August 2011
Education
Northwest Missouri State University 2010 — 2015
Bachelor of Science (B.S.), Business Management and Marketing
Darryl Boswell Darryl Boswell's USA 800 Experience October 2008 - May 2009
Job Management Trainee at Army
Industry Human Resources
Experience
Army July 2012 - Present
Panera Bread November 2010 - August 2012
Heartland Health January 2010 - May 2010
Missouri Western State University October 2007 - May 2010
USA 800 October 2008 - May 2009
Skills
Customer Service, Word, PowerPoint, Excel, Microsoft Office, Data Entry, Teamwork, Writing
Education
Missouri Western State University 2006 — 2010
BSBA, Management
Army July 2012 - Present
Panera Bread November 2010 - August 2012
Heartland Health January 2010 - May 2010
Missouri Western State University October 2007 - May 2010
USA 800 October 2008 - May 2009
Skills
Customer Service, Word, PowerPoint, Excel, Microsoft Office, Data Entry, Teamwork, Writing
Education
Missouri Western State University 2006 — 2010
BSBA, Management
Scott Kartagener Scott Kartagener's USA 800 Experience February 2011 - April 2011
Job Videographer at Balanced Body
Industry Media Production
Experience
Balanced Body July 2014 - Present
Giella Design Inc. June 2011 - May 2014
The Town of Huntington June 2012 - January 2014
One Art Space June 2011 - September 2012
The Art League of Long Island 2012 - 2012
South African Tourism June 2011 - August 2011
USA 800 February 2011 - April 2011
Footsteps In Africa August 2010 - October 2010
After Midnight Clothing May 2010 - August 2010
CBC Studio 57 2010 - 2010
Skills
Video, Producing, Editing, Art, Storyboarding, Final Cut Pro, Post Production, Corporate Videos, Videography, Marketing Strategy, Digital Marketing, Tourism, Video Production, Photography, Social Media
Education
School of Visual Arts 2006 — 2010
BFA, Film - Directing
Balanced Body July 2014 - Present
Giella Design Inc. June 2011 - May 2014
The Town of Huntington June 2012 - January 2014
One Art Space June 2011 - September 2012
The Art League of Long Island 2012 - 2012
South African Tourism June 2011 - August 2011
USA 800 February 2011 - April 2011
Footsteps In Africa August 2010 - October 2010
After Midnight Clothing May 2010 - August 2010
CBC Studio 57 2010 - 2010
Skills
Video, Producing, Editing, Art, Storyboarding, Final Cut Pro, Post Production, Corporate Videos, Videography, Marketing Strategy, Digital Marketing, Tourism, Video Production, Photography, Social Media
Education
School of Visual Arts 2006 — 2010
BFA, Film - Directing
Chris Barkhurst Chris Barkhurst's USA 800 Experience October 2013 - January 2015
Job Project Management, Data Analytics, Marketing Coordinator, Report Developer
Industry Insurance
Experience
Not Authorized due to Non Competitive Agreement January 2015 - Present
USA 800 October 2013 - January 2015
USA 800 August 2007 - October 2013
USA 800 August 2007 - February 2011
Sprint May 2006 - August 2007
T-Mobile February 2002 - February 2006
Skills
Customer Satisfaction, Call Centers, Customer Service, CRM, Call Center, Quality Assurance, Analysis, Employee Training, Databases, HTML, Coaching, Microsoft Office, Program Management, Windows, Sales, Customer Retention, Process Improvement, Vendor Management, Telecommunications, Team Leadership, XML, PowerPoint, Social Media, JavaScript, Business Analysis, Software Documentation, Training Delivery, Outlook, Public Speaking, Networking, Visual Basic, Data Analysis, Troubleshooting, Retail, Management, Leadership, Microsoft Word, Marketing, Account Management, Budgets, Team Building, Cross-functional Team..., Business Process..., Visio, Project Management, Operations Management, XSLT, jQuery, Product Management
Education
University of Phoenix 2009 — 2011
Bachelor, Marketing
Not Authorized due to Non Competitive Agreement January 2015 - Present
USA 800 October 2013 - January 2015
USA 800 August 2007 - October 2013
USA 800 August 2007 - February 2011
Sprint May 2006 - August 2007
T-Mobile February 2002 - February 2006
Skills
Customer Satisfaction, Call Centers, Customer Service, CRM, Call Center, Quality Assurance, Analysis, Employee Training, Databases, HTML, Coaching, Microsoft Office, Program Management, Windows, Sales, Customer Retention, Process Improvement, Vendor Management, Telecommunications, Team Leadership, XML, PowerPoint, Social Media, JavaScript, Business Analysis, Software Documentation, Training Delivery, Outlook, Public Speaking, Networking, Visual Basic, Data Analysis, Troubleshooting, Retail, Management, Leadership, Microsoft Word, Marketing, Account Management, Budgets, Team Building, Cross-functional Team..., Business Process..., Visio, Project Management, Operations Management, XSLT, jQuery, Product Management
Education
University of Phoenix 2009 — 2011
Bachelor, Marketing
Gerald Gebel Gerald Gebel's USA 800 Experience machine operatorTriumph Foods2006 - 2008
Job Technical Support at USA 800
Industry Computer Software
Experience
USA 800 machine operatorTriumph Foods2006 - 2008
Education
University of Phoenix 2009 — 2011
currently attending, Business Information Systems Major: Computer Programmer
Roosevelt High Scool 1985 — 1989
0, 0
L'Ouverture Middle School 1981 — 1985
Certificate of completion, Industrical Arts
USA 800 machine operatorTriumph Foods2006 - 2008
Education
University of Phoenix 2009 — 2011
currently attending, Business Information Systems Major: Computer Programmer
Roosevelt High Scool 1985 — 1989
0, 0
L'Ouverture Middle School 1981 — 1985
Certificate of completion, Industrical Arts
Sue Hofmann's USA 800 Experience January 1994 - January 1998
Job Economic Development & Project Management
Industry Marketing and Advertising
Experience
Hofmann Associates January 2015 - Present
Sue Hofmann State Farm Insurance January 2005 - April 2012
Los Alamos Chamber of Commerce September 2003 - December 2004
Raytown Area Chamber of Commerce January 2001 - September 2002
Cathy Jolly Candidate Campaign for State Representative January 2000 - November 2000
USA 800 January 1994 - January 1998
Skills
Banking, Insurance, Licensed to sell..., Customer Service, Account Management, New Business Development, Business Strategy, Project Management, Management, Coaching, Leadership Development, Organizational..., Entrepreneurship, Event Management, Fundraising, Financial Analysis, Healthcare, Human Resources, Business Process..., Team Leadership, Team Building, Telecommunications, Troubleshooting, Strategic Planning, Public Speaking, Sales, Sales Management, Computer Proficiency, Successful Business..., Marketing, Marketing Strategy, Property & Casualty..., Business Development, Risk Management, Leadership, Program Management, Microsoft Office, Event Planning, Nonprofits, Public Relations, Research, Process Improvement, Marketing Communications, Project Planning, Community Outreach, Change Management
Education
Longview Community College
Associate of Arts (A.A.), Accounting and Finance, 4.0
Hofmann Associates January 2015 - Present
Sue Hofmann State Farm Insurance January 2005 - April 2012
Los Alamos Chamber of Commerce September 2003 - December 2004
Raytown Area Chamber of Commerce January 2001 - September 2002
Cathy Jolly Candidate Campaign for State Representative January 2000 - November 2000
USA 800 January 1994 - January 1998
Skills
Banking, Insurance, Licensed to sell..., Customer Service, Account Management, New Business Development, Business Strategy, Project Management, Management, Coaching, Leadership Development, Organizational..., Entrepreneurship, Event Management, Fundraising, Financial Analysis, Healthcare, Human Resources, Business Process..., Team Leadership, Team Building, Telecommunications, Troubleshooting, Strategic Planning, Public Speaking, Sales, Sales Management, Computer Proficiency, Successful Business..., Marketing, Marketing Strategy, Property & Casualty..., Business Development, Risk Management, Leadership, Program Management, Microsoft Office, Event Planning, Nonprofits, Public Relations, Research, Process Improvement, Marketing Communications, Project Planning, Community Outreach, Change Management
Education
Longview Community College
Associate of Arts (A.A.), Accounting and Finance, 4.0
J. Adam Scott J. Adam Scott's USA 800 Experience November 2009 - August 2010
Job Experienced Manager
Industry Staffing and Recruiting
Experience
Titan Medical Group, LLC June 2015 - Present
3i People Inc February 2015 - April 2015
Microsoft April 2013 - November 2014
CSS Corp January 2013 - April 2013
Kohl's Department Stores August 2011 - December 2011
Sprint Nextel August 2010 - September 2011
USA 800 November 2009 - August 2010
Sears Holdings Corporation April 2008 - October 2009
Aflac April 2008 - October 2008
VIP Limousines October 2005 - June 2008
Skills
Customer Service, Account Management, Retail, Team Building, Inventory Management, Microsoft Office, Customer Satisfaction, Operations Management, Strategic Planning, Process Improvement, Coaching, Supervisory Skills, Team Leadership, Negotiation, Sales Management, Customer Relations, Employee Relations, PowerPoint, Outlook, Teamwork, Windows, Computer Hardware, Internet, Excel, Word, Access, Problem Solving, Contract Management, Public Speaking, Call Center, Data Entry, Scheduling, Budgeting, Promotions, Purchasing, Troubleshooting, Planning, Forecasting, Hiring, Research, Mentoring, Documentation, New Business Development, Analysis, Vendor Relations, Inventory Control, Logistics, Transportation, Writing, Data Analysis
Education
University of Phoenix 2007 — 2011
Bachelor's Degree, Business Administration, 3.29
United States Navy American Council on Education 1992 — 2001
3M Management and Physics of Sound
Oak Park High School 1987 — 1991
Diploma
Titan Medical Group, LLC June 2015 - Present
3i People Inc February 2015 - April 2015
Microsoft April 2013 - November 2014
CSS Corp January 2013 - April 2013
Kohl's Department Stores August 2011 - December 2011
Sprint Nextel August 2010 - September 2011
USA 800 November 2009 - August 2010
Sears Holdings Corporation April 2008 - October 2009
Aflac April 2008 - October 2008
VIP Limousines October 2005 - June 2008
Skills
Customer Service, Account Management, Retail, Team Building, Inventory Management, Microsoft Office, Customer Satisfaction, Operations Management, Strategic Planning, Process Improvement, Coaching, Supervisory Skills, Team Leadership, Negotiation, Sales Management, Customer Relations, Employee Relations, PowerPoint, Outlook, Teamwork, Windows, Computer Hardware, Internet, Excel, Word, Access, Problem Solving, Contract Management, Public Speaking, Call Center, Data Entry, Scheduling, Budgeting, Promotions, Purchasing, Troubleshooting, Planning, Forecasting, Hiring, Research, Mentoring, Documentation, New Business Development, Analysis, Vendor Relations, Inventory Control, Logistics, Transportation, Writing, Data Analysis
Education
University of Phoenix 2007 — 2011
Bachelor's Degree, Business Administration, 3.29
United States Navy American Council on Education 1992 — 2001
3M Management and Physics of Sound
Oak Park High School 1987 — 1991
Diploma
Christa Jacelone's USA 800 Experience August 2015 - Present
Job Human Resources Manager at USA 800
Industry Consumer Services
Experience
USA 800 August 2015 - Present
USA 800 February 2013 - Present
Kineticom July 2012 - January 2013
Volt Workforce Solutions June 2011 - July 2012
Enterprise Rent-A-Car June 2009 - June 2011
Oklahoma State University Athletics March 2007 - May 2009
DECA March 2005 - March 2006
Skills
Customer Service, Cold Calling, Account Management, Networking, Recruiting, Sales, Talent Acquisition, Employee Relations, Sourcing, Team Building, Human Resources, Customer Satisfaction, Sales Process, Temporary Placement, Customer Retention, Leadership, Resume Writing, Teamwork, Coaching, Enterprise Software, Business Development, Interviews, Management, Strategy
Education
Southern Nazarene University 2015 — 2016
Bachelor’s Degree, Organizational Leadership
Oklahoma State University 2005 — 2009
Bachelor of Science, Marketing, Entreprenuership
USA 800 August 2015 - Present
USA 800 February 2013 - Present
Kineticom July 2012 - January 2013
Volt Workforce Solutions June 2011 - July 2012
Enterprise Rent-A-Car June 2009 - June 2011
Oklahoma State University Athletics March 2007 - May 2009
DECA March 2005 - March 2006
Skills
Customer Service, Cold Calling, Account Management, Networking, Recruiting, Sales, Talent Acquisition, Employee Relations, Sourcing, Team Building, Human Resources, Customer Satisfaction, Sales Process, Temporary Placement, Customer Retention, Leadership, Resume Writing, Teamwork, Coaching, Enterprise Software, Business Development, Interviews, Management, Strategy
Education
Southern Nazarene University 2015 — 2016
Bachelor’s Degree, Organizational Leadership
Oklahoma State University 2005 — 2009
Bachelor of Science, Marketing, Entreprenuership
Teri Robie's USA 800 Experience 2000 - 2006
Job Account Manager/Sales at 800 CallKC
Industry Telecommunications
Experience
800 Call-KC February 2011 - Present
USA 800 2000 - 2006
Gannett Outdoor January 1990 - February 1995
Skills
Account Management, Microsoft Office, Customer Relations, Customer Service, Sales Management, Online Marketing, New Business Development, Leadership, Training, Email Marketing, Strategic Planning, Social Media Marketing, Team Building
Education
Avila University 1985 — 1990
B.S.B.A., Business, Paralegal
Avila University
Bachelor's Degree, Business Administration and Management, General
800 Call-KC February 2011 - Present
USA 800 2000 - 2006
Gannett Outdoor January 1990 - February 1995
Skills
Account Management, Microsoft Office, Customer Relations, Customer Service, Sales Management, Online Marketing, New Business Development, Leadership, Training, Email Marketing, Strategic Planning, Social Media Marketing, Team Building
Education
Avila University 1985 — 1990
B.S.B.A., Business, Paralegal
Avila University
Bachelor's Degree, Business Administration and Management, General
Jerrome Morgan Jerrome Morgan's USA 800 Experience June 2008 - January 2011
Job Account Manager
Industry Nonprofit Organization Management
Experience
TAFS, Inc. July 2015 - Present
SkillPath Seminars April 2015 - June 2015
T-Mobile by MarketSource February 2015 - April 2015
HomeAdvisor July 2011 - January 2015
RadioShack March 2011 - July 2011
USA 800 June 2008 - January 2011
Skills
Consultative Selling, Solution Selling, Call Center, Customer Service, Sales Management, Account Management, Lead Generation, Call Centers, Customer Retention, Selling, Sales, Cold Calling, Customer Satisfaction, Sales Process, Direct Sales, B2B, Salesforce.com, Sales Operations, Leadership, Training
Education
Doane College 2003 — 2005
Criminal Justice
Doane College 2003 — 2005
TAFS, Inc. July 2015 - Present
SkillPath Seminars April 2015 - June 2015
T-Mobile by MarketSource February 2015 - April 2015
HomeAdvisor July 2011 - January 2015
RadioShack March 2011 - July 2011
USA 800 June 2008 - January 2011
Skills
Consultative Selling, Solution Selling, Call Center, Customer Service, Sales Management, Account Management, Lead Generation, Call Centers, Customer Retention, Selling, Sales, Cold Calling, Customer Satisfaction, Sales Process, Direct Sales, B2B, Salesforce.com, Sales Operations, Leadership, Training
Education
Doane College 2003 — 2005
Criminal Justice
Doane College 2003 — 2005
Kristina Ziegler's USA 800 Experience June 2013 - September 2014
Job Inside Sales Marketing Consultant at Dex Media
Industry Telecommunications
Experience
Dex Media September 2014 - Present
USA 800 June 2013 - September 2014
USA 800 August 2011 - May 2013
Talbots July 2007 - July 2011
Talbots July 2007 - July 2011
Cedar Springs Christian Store May 2005 - January 2007
Cedar Springs Christian Stores June 2004 - May 2006
Hosenfeld Chiropractic January 2005 - May 2005
Skills
Customer Service, Call Centers, Quality Assurance, Sales, Training, Management, Coaching, Social Media, Customer Satisfaction, Public Speaking, Team Leadership, Troubleshooting, Technical Writing, Report Writing, Corporate Communications, Internal Communications, Supervisory Experience, Speech Writing, Cultural Diversity, Analysis, Marketing Strategy, Competitive Analysis, Account Management, Human Resources, Staff Development, Leadership, Team Building
Education
University of Missouri 2011 — 2013
BA, Interpersonal Communications
University of Missouri-Kansas City 2011 — 2013
Bachelor of Arts (BA), Interpersonal Relationships Skills
Pellissippi State Community College 2009 — 2011
Associate of Arts, Communication, General
Pellissippi State Community College 2007 — 2011
Associate of Arts (A.A.), Mass Communication/Media Studies
Dex Media September 2014 - Present
USA 800 June 2013 - September 2014
USA 800 August 2011 - May 2013
Talbots July 2007 - July 2011
Talbots July 2007 - July 2011
Cedar Springs Christian Store May 2005 - January 2007
Cedar Springs Christian Stores June 2004 - May 2006
Hosenfeld Chiropractic January 2005 - May 2005
Skills
Customer Service, Call Centers, Quality Assurance, Sales, Training, Management, Coaching, Social Media, Customer Satisfaction, Public Speaking, Team Leadership, Troubleshooting, Technical Writing, Report Writing, Corporate Communications, Internal Communications, Supervisory Experience, Speech Writing, Cultural Diversity, Analysis, Marketing Strategy, Competitive Analysis, Account Management, Human Resources, Staff Development, Leadership, Team Building
Education
University of Missouri 2011 — 2013
BA, Interpersonal Communications
University of Missouri-Kansas City 2011 — 2013
Bachelor of Arts (BA), Interpersonal Relationships Skills
Pellissippi State Community College 2009 — 2011
Associate of Arts, Communication, General
Pellissippi State Community College 2007 — 2011
Associate of Arts (A.A.), Mass Communication/Media Studies
Chris Murdock Chris Murdock's USA 800 Experience September 2013 - May 2014
Job Account Manager at Sprint
Industry Telecommunications
Experience
Sprint May 2014 - Present
USA 800 September 2013 - May 2014
USA 800 July 2010 - September 2013
Unlimited Logistics, LLC December 2008 - April 2010
Electronic Office Systems February 2007 - May 2008
Freightquote.com March 2005 - February 2007
Enterprise Rent-A-Car April 2003 - March 2005
Skills
Client retention, Problem resolution, Business Development, Leadership, New Business Development, B2B, Customer Retention, CRM, Salesforce.com, SEO, Sales Management, Marketing, Start-ups, Training, Telecommunications, Cold Calling, Strategic Planning, Enterprise Software, Call Centers
Education
Graceland University 1996 — 2001
Bachelor of Arts, Sociology
Sprint May 2014 - Present
USA 800 September 2013 - May 2014
USA 800 July 2010 - September 2013
Unlimited Logistics, LLC December 2008 - April 2010
Electronic Office Systems February 2007 - May 2008
Freightquote.com March 2005 - February 2007
Enterprise Rent-A-Car April 2003 - March 2005
Skills
Client retention, Problem resolution, Business Development, Leadership, New Business Development, B2B, Customer Retention, CRM, Salesforce.com, SEO, Sales Management, Marketing, Start-ups, Training, Telecommunications, Cold Calling, Strategic Planning, Enterprise Software, Call Centers
Education
Graceland University 1996 — 2001
Bachelor of Arts, Sociology
Britne Misner Britne Misner's USA 800 Experience October 2012 - January 2014
Job Fulltime student
Industry Telecommunications
Experience
Hastings Entertainment Inc. October 2014 - April 2015
USA 800 October 2012 - January 2014
Suddenlink Communications November 2011 - July 2012
Dollar General February 2011 - November 2011
Skills
Customer Service, Drawing, Eye for Details, Animals, Cleaning, Cashiering, Typing, Computer Graphics, Computer Navigation, Janitorial, Sanitation, Telecommunications, Machine Operation, Bookkeeping, Appointment Scheduling, Technical Support, Microsoft Office, Photoshop, Photography, Journalism, Journal Entries
Education
Missouri Western State University 2009 — 2017
Bachelor's degree, English/Language Arts Teacher Education, Junior
Benton High School 2005 — 2009
General Diploma , General
Hastings Entertainment Inc. October 2014 - April 2015
USA 800 October 2012 - January 2014
Suddenlink Communications November 2011 - July 2012
Dollar General February 2011 - November 2011
Skills
Customer Service, Drawing, Eye for Details, Animals, Cleaning, Cashiering, Typing, Computer Graphics, Computer Navigation, Janitorial, Sanitation, Telecommunications, Machine Operation, Bookkeeping, Appointment Scheduling, Technical Support, Microsoft Office, Photoshop, Photography, Journalism, Journal Entries
Education
Missouri Western State University 2009 — 2017
Bachelor's degree, English/Language Arts Teacher Education, Junior
Benton High School 2005 — 2009
General Diploma , General
Crystal Goodwin Crystal Goodwin's USA 800 Experience June 2015 - Present
Job Expanding my horizons and beyond.
Industry Oil & Energy
Experience
USA 800 June 2015 - Present
Ag Processing Inc May 2008 - March 2015
Skills
Microsoft Excel, Risk Management, Energy, Logistics, Microsoft Office, Project Management, Quality Assurance
Education
National American University-Overland Park 2015 — 2017
Bachelor of science Criminal Justice - in progress, Criminalistics and Criminal Science
National American University-Overland Park
USA 800 June 2015 - Present
Ag Processing Inc May 2008 - March 2015
Skills
Microsoft Excel, Risk Management, Energy, Logistics, Microsoft Office, Project Management, Quality Assurance
Education
National American University-Overland Park 2015 — 2017
Bachelor of science Criminal Justice - in progress, Criminalistics and Criminal Science
National American University-Overland Park
Patrick Russell's USA 800 Experience March 2011 - May 2013
Job Entrepreneurial minded business leader with a focus on software and client relationships
Industry Computer Software
Experience
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
Fernandez Tilsa Fernandez Tilsa's USA 800 Experience November 2004 - March 2005
Job Underwritting Associate at Bankers LIfe and Casualty
Industry Insurance
Experience
Bankers Life and Casualty Company July 2013 - Present
Bankers Life and Casualty Company November 2006 - June 2013
Bankers Life April 2006 - November 2006
Kelly Services August 2005 - April 2006
USA 800 November 2004 - March 2005
Skills
Underwriting, Insurance, Life Insurance, Disability Insurance, Health Insurance, Customer Service, Employee Benefits, Leadership, Long-term Care, Medicare, Sales, Team Building, Term Life Insurance, Training, Whole Life
Education
Keller Graduate School of Management of DeVry University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Bankers Life and Casualty Company July 2013 - Present
Bankers Life and Casualty Company November 2006 - June 2013
Bankers Life April 2006 - November 2006
Kelly Services August 2005 - April 2006
USA 800 November 2004 - March 2005
Skills
Underwriting, Insurance, Life Insurance, Disability Insurance, Health Insurance, Customer Service, Employee Benefits, Leadership, Long-term Care, Medicare, Sales, Team Building, Term Life Insurance, Training, Whole Life
Education
Keller Graduate School of Management of DeVry University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Cara Peppers's USA 800 Experience April 2011 - September 2012
Job Publisher Account Manager at Giant Media by Adknowledge
Industry Public Relations and Communications
Experience
Giant Media by Adknowledge July 2015 - Present
Adknowledge March 2013 - June 2015
Adknowledge October 2012 - February 2013
USA 800 April 2011 - September 2012
Springfield-Greene County Park Board January 2010 - July 2010
KYTV August 2008 - May 2009
Skills
Microsoft Office, Customer Service, Desktop Publishing, Social Media, Public Speaking, Press Releases, Media Relations, Public Relations, Event Planning, Facebook, Social Networking, Editing, Photoshop, Adobe Creative Suite, Advertising, Microsoft Word, Training, Account Management, Outlook, CRM, Strategic Planning, Customer Satisfaction, Strategy, Sales, PowerPoint, Social Media Marketing
Education
Missouri State University 2006 — 2010
Bachelor of Science, Communication; Public Relations
Giant Media by Adknowledge July 2015 - Present
Adknowledge March 2013 - June 2015
Adknowledge October 2012 - February 2013
USA 800 April 2011 - September 2012
Springfield-Greene County Park Board January 2010 - July 2010
KYTV August 2008 - May 2009
Skills
Microsoft Office, Customer Service, Desktop Publishing, Social Media, Public Speaking, Press Releases, Media Relations, Public Relations, Event Planning, Facebook, Social Networking, Editing, Photoshop, Adobe Creative Suite, Advertising, Microsoft Word, Training, Account Management, Outlook, CRM, Strategic Planning, Customer Satisfaction, Strategy, Sales, PowerPoint, Social Media Marketing
Education
Missouri State University 2006 — 2010
Bachelor of Science, Communication; Public Relations
Chastity Abner Chastity Abner's USA 800 Experience October 2006 - February 2008
Job Tax Examining Technician at Internal Revenue Service
Industry Public Relations and Communications
Experience
Internal Revenue Service January 2008 - Present
USA 800 October 2006 - February 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Call Centers, Accounting, Government, Microsoft Office, Access, Account Reconciliation, Accounts Receivable
Education
American InterContinental University 2008 — 2011
Bachelor's, Accounting and Finance
Internal Revenue Service January 2008 - Present
USA 800 October 2006 - February 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Call Centers, Accounting, Government, Microsoft Office, Access, Account Reconciliation, Accounts Receivable
Education
American InterContinental University 2008 — 2011
Bachelor's, Accounting and Finance
JeNaya Robbs's USA 800 Experience February 2011 - July 2011
Job Admissions Representative at University of Kansas
Industry Higher Education
Experience
University of Kansas June 2014 - Present
American College of Technology June 2013 - May 2014
NCO Financial Systems March 2012 - April 2013
USA 800 February 2011 - July 2011
Skills
Microsoft Office, Higher Education, PowerPoint, Customer Service, Microsoft Word, Student Development, Microsoft Excel, Research, Coaching, Administration, Management, Leadership Development, Social Media, Budgets, Public Speaking, Facebook, Time Management, Recruiting, Administrative..., Software Documentation, Call Centers, Analysis, Social Networking, Event Planning, Spanish, Access, Data Entry, Outlook, Teamwork, Team Leadership, Data Analysis, Team Building, Teaching, Staff Development, Supervisory Skills, Financial Analysis
Education
University of Kansas 2010 — 2016
Bachelor's of Social Work, Social Welfare
University of Kansas June 2014 - Present
American College of Technology June 2013 - May 2014
NCO Financial Systems March 2012 - April 2013
USA 800 February 2011 - July 2011
Skills
Microsoft Office, Higher Education, PowerPoint, Customer Service, Microsoft Word, Student Development, Microsoft Excel, Research, Coaching, Administration, Management, Leadership Development, Social Media, Budgets, Public Speaking, Facebook, Time Management, Recruiting, Administrative..., Software Documentation, Call Centers, Analysis, Social Networking, Event Planning, Spanish, Access, Data Entry, Outlook, Teamwork, Team Leadership, Data Analysis, Team Building, Teaching, Staff Development, Supervisory Skills, Financial Analysis
Education
University of Kansas 2010 — 2016
Bachelor's of Social Work, Social Welfare
David Doherty, DMSC's USA 800 Experience July 1997 - June 2000
Job Sales Director at UBM Life Sciences
Industry Publishing
Experience
UBM Advanstar August 2010 - Present
Ascend Media August 2006 - August 2010
David Doherty Marketing January 2003 - August 2006
freightPro.com June 2000 - January 2003
USA 800 July 1997 - June 2000
Transamerica Life Companies April 1996 - July 1997
Pierce/Liberty National Life Insurance Company August 1989 - March 1996
AXA Equitable 1987 - 1989
Skills
Mobile Marketing, Leadership, Media Sales, Marketing Strategy, Advertising, B2B, Integrated Marketing, Online Advertising, Social Media, Email Marketing, Marketing Communications, Social Media Marketing, Marketing, Digital Media, Salesforce.com, Strategy, Publishing, Advertising Sales, Business Development, New Media, Account Management, Newsletters, Corporate Communications, Sales, Direct Marketing, Digital Marketing, Mobile Devices, Strategic Partnerships, Online Marketing, Trade Shows, Lead Generation, Digital Strategy, Product Development, Brand Development, Marketing Management
Education
Simpson College 1983 — 1987
BA, International Business, German
Cal Poly Pomona 1989 — 1991
MBA Program, Business
UBM Advanstar August 2010 - Present
Ascend Media August 2006 - August 2010
David Doherty Marketing January 2003 - August 2006
freightPro.com June 2000 - January 2003
USA 800 July 1997 - June 2000
Transamerica Life Companies April 1996 - July 1997
Pierce/Liberty National Life Insurance Company August 1989 - March 1996
AXA Equitable 1987 - 1989
Skills
Mobile Marketing, Leadership, Media Sales, Marketing Strategy, Advertising, B2B, Integrated Marketing, Online Advertising, Social Media, Email Marketing, Marketing Communications, Social Media Marketing, Marketing, Digital Media, Salesforce.com, Strategy, Publishing, Advertising Sales, Business Development, New Media, Account Management, Newsletters, Corporate Communications, Sales, Direct Marketing, Digital Marketing, Mobile Devices, Strategic Partnerships, Online Marketing, Trade Shows, Lead Generation, Digital Strategy, Product Development, Brand Development, Marketing Management
Education
Simpson College 1983 — 1987
BA, International Business, German
Cal Poly Pomona 1989 — 1991
MBA Program, Business
Mike Petty's USA 800 Experience 2007 - 2008
Job Territory Manager at Interactive Intelligence | Contact Center, Unified Communications, Business Automation Software
Industry Telecommunications
Experience
Interactive Intelligence 2014 - Present
Unify (formerly Siemens Enterprise Communications) 2012 - 2014
Unify (formerly Siemens Enterprise Communications) 2011 - 2012
Unify (formerly Siemens Enterprise Communications) 2008 - 2011
USA 800 2007 - 2008
Prosodie Interactive 2006 - 2007
Prairie Voice Services (now CSG International) 2005 - 2006
Prairie Voice Services (now CSG International) 2000 - 2005
Prairie Voice Services (now CSG International) 1998 - 2000
Sprint 1997 - 1998
Skills
Account Management, Sales Management, VoIP, Unified Communications, Hosted Services, Business Development, Enterprise Software, New Business Development, Channel Partners, CRM, Sales Process, Sales, Sales Operations, Strategy, Management, Solution Selling, Marketing, Channel, Outsourcing, Managed Services, Direct Sales, Telecommunications, Customer Retention, Selling, SIP Trunking, MPLS, Call Centers, Strategic Partnerships, Co-location, IP, Data Center, Product Management, Professional Services, Cloud Computing, Salesforce.com, Telephony, SaaS, Wireless, Networking, SIP, IVR, Video Conferencing, Mobile Devices, Go-to-market Strategy, Business Intelligence, Pre-sales, Leadership, Product Marketing, Avaya, Ethernet
Education
Oklahoma State University
Bachelor of Science, Communications
Interactive Intelligence 2014 - Present
Unify (formerly Siemens Enterprise Communications) 2012 - 2014
Unify (formerly Siemens Enterprise Communications) 2011 - 2012
Unify (formerly Siemens Enterprise Communications) 2008 - 2011
USA 800 2007 - 2008
Prosodie Interactive 2006 - 2007
Prairie Voice Services (now CSG International) 2005 - 2006
Prairie Voice Services (now CSG International) 2000 - 2005
Prairie Voice Services (now CSG International) 1998 - 2000
Sprint 1997 - 1998
Skills
Account Management, Sales Management, VoIP, Unified Communications, Hosted Services, Business Development, Enterprise Software, New Business Development, Channel Partners, CRM, Sales Process, Sales, Sales Operations, Strategy, Management, Solution Selling, Marketing, Channel, Outsourcing, Managed Services, Direct Sales, Telecommunications, Customer Retention, Selling, SIP Trunking, MPLS, Call Centers, Strategic Partnerships, Co-location, IP, Data Center, Product Management, Professional Services, Cloud Computing, Salesforce.com, Telephony, SaaS, Wireless, Networking, SIP, IVR, Video Conferencing, Mobile Devices, Go-to-market Strategy, Business Intelligence, Pre-sales, Leadership, Product Marketing, Avaya, Ethernet
Education
Oklahoma State University
Bachelor of Science, Communications
Renae Jones's USA 800 Experience September 2008 - January 2009
Job Substitute Teacher
Industry Consumer Services
Experience
. Substitute TeacherHickman Mills C-1 DistrictNovember 2013 - Present
Temporary Agencies January 2012 - November 2013
Centrinex 2011 - 2012
Target June 2008 - September 2011
U.S. Census Bureau -- Census Coverage Management March 2010 - June 2010
USA 800 September 2008 - January 2009
Aeropostale October 2006 - January 2007
Kansas City Water Department May 2006 - August 2006
Skills
Consumer Services, Customer Support, Office Administration, Payroll, Billing Process, Data Entry, Numeric Filing, 45 wpm, Event Planning, Event Producing, Team Leadership, Team-oriented, Cold Calling, Cashiering, Filing, Alpha Generation, Conducting Interviews
Education
Longview Community College 2012 — 2013
Missouri Western State University 2007 — 2009
Liberal Arts and Sciences, General Studies and Humanities
. Substitute TeacherHickman Mills C-1 DistrictNovember 2013 - Present
Temporary Agencies January 2012 - November 2013
Centrinex 2011 - 2012
Target June 2008 - September 2011
U.S. Census Bureau -- Census Coverage Management March 2010 - June 2010
USA 800 September 2008 - January 2009
Aeropostale October 2006 - January 2007
Kansas City Water Department May 2006 - August 2006
Skills
Consumer Services, Customer Support, Office Administration, Payroll, Billing Process, Data Entry, Numeric Filing, 45 wpm, Event Planning, Event Producing, Team Leadership, Team-oriented, Cold Calling, Cashiering, Filing, Alpha Generation, Conducting Interviews
Education
Longview Community College 2012 — 2013
Missouri Western State University 2007 — 2009
Liberal Arts and Sciences, General Studies and Humanities
Jon Capps's USA 800 Experience February 2009 - July 2013
Job B2B Sales Manager Sprint. Currently Looking for good salespeople!
Industry Telecommunications
Experience
Sprint July 2013 - Present
USA 800 February 2009 - July 2013
Realty Mortgage Corporation April 2007 - February 2009
VAN TUYL AUTO GROUP/Rolling Hills December 2003 - June 2006
Skills
Sales, Call Centers, Customer Satisfaction, Customer Service, Account Management, Sales Management, Customer Retention, Telecommunications, Direct Sales, Sales Process, Sales Operations, Microsoft Office, Team Leadership, Cold Calling, Training, Solution Selling, Team Building, Forecasting, Marketing, Management, Leadership, Salesforce.com, CRM, B2B, Business Development, Customer Experience, Coaching, Vendor Management, Wireless, Strategic Planning
Education
Missouri Western State University 2000 — 2002
Benton High School 1997 — 2001
High School Diploma
Sprint July 2013 - Present
USA 800 February 2009 - July 2013
Realty Mortgage Corporation April 2007 - February 2009
VAN TUYL AUTO GROUP/Rolling Hills December 2003 - June 2006
Skills
Sales, Call Centers, Customer Satisfaction, Customer Service, Account Management, Sales Management, Customer Retention, Telecommunications, Direct Sales, Sales Process, Sales Operations, Microsoft Office, Team Leadership, Cold Calling, Training, Solution Selling, Team Building, Forecasting, Marketing, Management, Leadership, Salesforce.com, CRM, B2B, Business Development, Customer Experience, Coaching, Vendor Management, Wireless, Strategic Planning
Education
Missouri Western State University 2000 — 2002
Benton High School 1997 — 2001
High School Diploma
Deidre Somerville Deidre Somerville's USA 800 Experience October 2013 - Present
Job Workforce Management Scheduler Command Center at USA 800
Industry Telecommunications
Experience
USA 800 October 2013 - Present
USA 800 February 2012 - October 2013
USA 800 March 2006 - February 2012
Walmart September 1996 - June 2005
Skills
Customer Satisfaction, Account Management, Customer Retention, Contact Centers, Call Centers, Team Leadership, Customer Service, Sales, Telecommunications, Sales Process, Process Improvement, Vendor Management, Workforce Management, CRM, Outsourcing, Customer Experience
Education
Missouri Western State University 1997 — 2002
Bachelor's degree, Business Administration and Management, General
Vatterott College-Saint Joseph 1996 — 1997
Diploma, Accounting and Data Processing
USA 800 October 2013 - Present
USA 800 February 2012 - October 2013
USA 800 March 2006 - February 2012
Walmart September 1996 - June 2005
Skills
Customer Satisfaction, Account Management, Customer Retention, Contact Centers, Call Centers, Team Leadership, Customer Service, Sales, Telecommunications, Sales Process, Process Improvement, Vendor Management, Workforce Management, CRM, Outsourcing, Customer Experience
Education
Missouri Western State University 1997 — 2002
Bachelor's degree, Business Administration and Management, General
Vatterott College-Saint Joseph 1996 — 1997
Diploma, Accounting and Data Processing
Ryan Shutt Ryan Shutt's USA 800 Experience June 2005 - December 2006
Job Vice President of Marketing & Call Center Operations
Industry Construction
Experience
LeafGuard & Beldon Home Solutions December 2011 - Present
Front Door Fitness June 2010 - December 2011
Gragg Advertising March 2009 - June 2010
The Home Depot December 2006 - March 2009
USA 800 June 2005 - December 2006
Skills
Direct Mail, Promotions, Advertising, Customer Relations, Budgeting, Budgets, Sales, Management, Project Management, Marketing Communications, Marketing, Program Management, Team Building, Customer Service, Forecasting, Marketing Strategy, Leadership, Email Marketing, CRM, Recruiting, SEO, Lead Generation, Training, Call Centers, Direct Marketing, Business Development, Contract Negotiation, Customer Satisfaction, Customer Retention, Online Marketing, Strategic Planning, Time Management, Marketing Management, Team Management, Retail, Trade Shows, Performance Management, New Business Development, B2B, Account Management, Sales Management, Sales Presentations, Leadership Development, Direct Sales, Social Media Marketing
Education
University of Nebraska-Lincoln
University of Phoenix
BA, Business Management
LeafGuard & Beldon Home Solutions December 2011 - Present
Front Door Fitness June 2010 - December 2011
Gragg Advertising March 2009 - June 2010
The Home Depot December 2006 - March 2009
USA 800 June 2005 - December 2006
Skills
Direct Mail, Promotions, Advertising, Customer Relations, Budgeting, Budgets, Sales, Management, Project Management, Marketing Communications, Marketing, Program Management, Team Building, Customer Service, Forecasting, Marketing Strategy, Leadership, Email Marketing, CRM, Recruiting, SEO, Lead Generation, Training, Call Centers, Direct Marketing, Business Development, Contract Negotiation, Customer Satisfaction, Customer Retention, Online Marketing, Strategic Planning, Time Management, Marketing Management, Team Management, Retail, Trade Shows, Performance Management, New Business Development, B2B, Account Management, Sales Management, Sales Presentations, Leadership Development, Direct Sales, Social Media Marketing
Education
University of Nebraska-Lincoln
University of Phoenix
BA, Business Management
Shawn Karlin Shawn Karlin's USA 800 Experience July 2014 - March 2015
Job Call Center Representative at USA800
Industry Facilities Services
Experience
USA-800 July 2014 - March 2015
R/S Electric Support Services January 2007 - December 2013
AppleOne Employment Services February 2005 - October 2007
J.M. Neil & Assoc., Inc. March 2005 - December 2005
Skills
Accounts Receivable, Financial Reporting, Year-end Close, Cost Accounting, Financial Statements, Accounts Payable, Microsoft Word, Journal Entries, Microsoft Excel, Cash Flow, Fixed Assets, Account Reconciliation, Variance Analysis, General Ledger, Project Accounting, Financial Accounting, Accruals, Great Plains Software, Contract Management, Management Accounting, Bank Reconciliation, Invoicing, Accounting, Bookkeeping
Education
Missouri Western State University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Accounting
Des Moines Area Community College 2000 — 2002
Associate's degree, Management Information Systems, General
USA-800 July 2014 - March 2015
R/S Electric Support Services January 2007 - December 2013
AppleOne Employment Services February 2005 - October 2007
J.M. Neil & Assoc., Inc. March 2005 - December 2005
Skills
Accounts Receivable, Financial Reporting, Year-end Close, Cost Accounting, Financial Statements, Accounts Payable, Microsoft Word, Journal Entries, Microsoft Excel, Cash Flow, Fixed Assets, Account Reconciliation, Variance Analysis, General Ledger, Project Accounting, Financial Accounting, Accruals, Great Plains Software, Contract Management, Management Accounting, Bank Reconciliation, Invoicing, Accounting, Bookkeeping
Education
Missouri Western State University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Accounting
Des Moines Area Community College 2000 — 2002
Associate's degree, Management Information Systems, General
Kevin Schmitt's USA 800 Experience July 2015 - Present
Job Training Manager at USA 800
Industry Telecommunications
Experience
USA 800 July 2015 - Present
Trainers Direct KC 2009 - Present
Saint Luke's Health System February 2013 - March 2015
Saint Luke's Health System September 2006 - February 2013
Grandview C-4 School District October 2005 - July 2006
Johnson County Park & Rec July 2004 - October 2005
Skills
Training, Curriculum Development, Healthcare, Healthcare Information..., E-Learning, Editing, Staff Development, Social Media, Teaching, EMR, Hospitals, Leadership Development, Strategic Planning, Public Speaking, Instructional Design, Project Management, Program Development, Leadership, Team Building, Coaching, Higher Education, Curriculum Design, Volunteer Management, PowerPoint, Epic Systems, Microsoft Office, Lectora, Public Relations, Microsoft Word, Visio, Educational Technology, Adult Education, Classroom, Microsoft Excel, Technical Writing, Distance Learning, EHR, Access, Community Outreach, Software Documentation, Administration, Fundraising, CPOE, Educational Leadership, Analysis, Employee Training
Education
Emporia State University 2004 — 2006
Masters of Science, Instructional Design Technology
Emporia State University 1997 — 2001
Bachelor of Science in Education, Elementary Education
USA 800 July 2015 - Present
Trainers Direct KC 2009 - Present
Saint Luke's Health System February 2013 - March 2015
Saint Luke's Health System September 2006 - February 2013
Grandview C-4 School District October 2005 - July 2006
Johnson County Park & Rec July 2004 - October 2005
Skills
Training, Curriculum Development, Healthcare, Healthcare Information..., E-Learning, Editing, Staff Development, Social Media, Teaching, EMR, Hospitals, Leadership Development, Strategic Planning, Public Speaking, Instructional Design, Project Management, Program Development, Leadership, Team Building, Coaching, Higher Education, Curriculum Design, Volunteer Management, PowerPoint, Epic Systems, Microsoft Office, Lectora, Public Relations, Microsoft Word, Visio, Educational Technology, Adult Education, Classroom, Microsoft Excel, Technical Writing, Distance Learning, EHR, Access, Community Outreach, Software Documentation, Administration, Fundraising, CPOE, Educational Leadership, Analysis, Employee Training
Education
Emporia State University 2004 — 2006
Masters of Science, Instructional Design Technology
Emporia State University 1997 — 2001
Bachelor of Science in Education, Elementary Education
Dan Hapke's USA 800 Experience October 2004 - November 2008
Job Vice President, Client Services and Consumer Support at Moblico
Industry Management Consulting
Experience
Moblico January 2011 - Present
Moblico July 2010 - January 2011
Gragg Advertising October 2009 - February 2010
H & R Block August 2009 - October 2009
Client March 2009 - July 2009
USA 800 October 2004 - November 2008
USA 800 January 2001 - October 2004
USA 800 1998 - 2001
USA 800 1997 - 1998
Xerox 1995 - 1997
Skills
CRM, Cross-functional Team..., Marketing, Strategy, Analysis, Call Centers, Management, Business Development, Customer Satisfaction, Lead Generation, Email Marketing, Training, Project Management, Sales Process, Account Management, Customer Retention, Forecasting, Leadership, Strategic Partnerships, Database Marketing, Direct Response, Marketing Strategy, Sales Management, Mobile Technology, Product Marketing, Customer Service
Education
University of Kansas 1988 — 1993
Bachelor's degree, History
Moblico January 2011 - Present
Moblico July 2010 - January 2011
Gragg Advertising October 2009 - February 2010
H & R Block August 2009 - October 2009
Client March 2009 - July 2009
USA 800 October 2004 - November 2008
USA 800 January 2001 - October 2004
USA 800 1998 - 2001
USA 800 1997 - 1998
Xerox 1995 - 1997
Skills
CRM, Cross-functional Team..., Marketing, Strategy, Analysis, Call Centers, Management, Business Development, Customer Satisfaction, Lead Generation, Email Marketing, Training, Project Management, Sales Process, Account Management, Customer Retention, Forecasting, Leadership, Strategic Partnerships, Database Marketing, Direct Response, Marketing Strategy, Sales Management, Mobile Technology, Product Marketing, Customer Service
Education
University of Kansas 1988 — 1993
Bachelor's degree, History
Shane Tennant's USA 800 Experience October 2010 - January 2014
Job Community Manager at PlugYourHoles.com
Industry Design
Experience
Plug Your Holes January 2015 - Present
Simpler Property Management January 2014 - Present
USA 800 October 2010 - January 2014
Golden Eggroll March 2004 - October 2010
Skills
Sales, Graphic Design, Illustrator, Photoshop, InDesign, Management, Customer Service, Advertising, XHTML, Web Design, Time Management, Website Development, Critical Thinking, Communication, Online Marketing, Organized Multi-tasker, Dreamweaver, Web Development, Social Media Marketing, JavaScript, CSS, Microsoft Office, Self-management, Logo Design, Product Design
Education
Johnson County Community College 2014 — 2016
Associate's Degree, Graphic Design
Plug Your Holes January 2015 - Present
Simpler Property Management January 2014 - Present
USA 800 October 2010 - January 2014
Golden Eggroll March 2004 - October 2010
Skills
Sales, Graphic Design, Illustrator, Photoshop, InDesign, Management, Customer Service, Advertising, XHTML, Web Design, Time Management, Website Development, Critical Thinking, Communication, Online Marketing, Organized Multi-tasker, Dreamweaver, Web Development, Social Media Marketing, JavaScript, CSS, Microsoft Office, Self-management, Logo Design, Product Design
Education
Johnson County Community College 2014 — 2016
Associate's Degree, Graphic Design
Bobbi Colhour Bobbi Colhour's USA 800 Experience November 2006 - January 2007
Job CMMS Administrator at Bayer HealthCare Animal Health
Industry Pharmaceuticals
Experience
Bayer HealthCare Animal Health October 2013 - Present
Bayer HealthCare Animal Health November 2010 - October 2013
Labor Max Staffing September 2010 - November 2010
State of Missouri February 2007 - September 2010
USA 800 November 2006 - January 2007
KCCC - at WRDCC April 2006 - September 2006
OnLine Taxes October 2000 - January 2006
Skills
Microsoft Office, Training, Management, Project Management, Microsoft Excel, Leadership, Cross-functional Team..., Process Improvement, Customer Service, Interviews, Interpersonal Skills, Written Communication, Verbal Communication, Time Management, Recruiting, Documentation, Database Management, Managerial, Supervisory Skills, Human Resources, Computer Proficiency, Operational Excellence, 5s Methodoligies, Datastream, JDE Enterprise One, Train the Trainer, Databases, PowerPoint, ERP, Teamwork, Coaching, Team Building, Research, Public Speaking, Negotiation, Problem Solving, Analysis, Hiring
Education
Northwest Missouri State University 1994 — 1998
Bachelor’s Degree, Fashion Merchandising Additional Business Minor, 3.87
Bayer HealthCare Animal Health October 2013 - Present
Bayer HealthCare Animal Health November 2010 - October 2013
Labor Max Staffing September 2010 - November 2010
State of Missouri February 2007 - September 2010
USA 800 November 2006 - January 2007
KCCC - at WRDCC April 2006 - September 2006
OnLine Taxes October 2000 - January 2006
Skills
Microsoft Office, Training, Management, Project Management, Microsoft Excel, Leadership, Cross-functional Team..., Process Improvement, Customer Service, Interviews, Interpersonal Skills, Written Communication, Verbal Communication, Time Management, Recruiting, Documentation, Database Management, Managerial, Supervisory Skills, Human Resources, Computer Proficiency, Operational Excellence, 5s Methodoligies, Datastream, JDE Enterprise One, Train the Trainer, Databases, PowerPoint, ERP, Teamwork, Coaching, Team Building, Research, Public Speaking, Negotiation, Problem Solving, Analysis, Hiring
Education
Northwest Missouri State University 1994 — 1998
Bachelor’s Degree, Fashion Merchandising Additional Business Minor, 3.87
Jason Keene's USA 800 Experience March 2013 - Present
Job National Account Manager at USA 800
Industry Information Technology and Services
Experience
USA 800 March 2013 - Present
Lineage July 2010 - March 2013
Neopost March 2009 - October 2010
Telligent Systems August 2008 - November 2008
Experian QAS April 2007 - July 2008
Avcorp Business Systems January 2002 - February 2007
American Eagle Outfitters 1997 - 2000
Skills
Solution Selling, Account Management, Sales, Salesforce.com, SaaS, Enterprise Software, B2B, Sales Operations, Selling, Sales Presentations, Sales Management, Sales Process, Direct Sales
Education
University of Missouri-Columbia 1996 — 2001
Bachelor of Arts (B.A.), Interdisciplinary Studies
Parkview High
Parkview High
USA 800 March 2013 - Present
Lineage July 2010 - March 2013
Neopost March 2009 - October 2010
Telligent Systems August 2008 - November 2008
Experian QAS April 2007 - July 2008
Avcorp Business Systems January 2002 - February 2007
American Eagle Outfitters 1997 - 2000
Skills
Solution Selling, Account Management, Sales, Salesforce.com, SaaS, Enterprise Software, B2B, Sales Operations, Selling, Sales Presentations, Sales Management, Sales Process, Direct Sales
Education
University of Missouri-Columbia 1996 — 2001
Bachelor of Arts (B.A.), Interdisciplinary Studies
Parkview High
Parkview High
Joseph Bardwell's USA 800 Experience October 2012 - May 2015
Job Operations and Analytical Professional with PrePaid Card and Call Center Experience
Industry Financial Services
Experience
Commerce Bank June 2015 - Present
USA 800 October 2012 - May 2015
Cornerstone Marketing LLC April 2011 - August 2012
H & R Block October 2009 - April 2011
H&R Block May 2008 - October 2009
H&R Block August 2007 - May 2008
H&R Block December 2006 - August 2007
Hickman Mills School District August 2005 - December 2006
Hallmark Cards June 1999 - January 2003
Skills
Knowledge Management, Curriculum Design, Software Design, Coaching, Call Center, Visio, Operations Management, Credit Cards, Training Facilitation, Leading Meetings, Meeting Planning, User Experience Design, User Experience Testing, Business Process Design, Business Process..., Process Improvement, Call Centers, Business Analysis, CRM, Training, Customer Satisfaction, SDLC, Customer Experience, Banking, Vendor Management, Customer Service, Leadership, Networking, Software Documentation, Team Leadership, Customer Retention, Team Building, Cross-functional Team..., Quality Assurance, Analysis, Employee Training, Strategy, Program Management, Management
Education
Central Missouri State University
Bachelor of Science (BS), Elementary Education and Teaching
Longview Community College
Associate of Arts, General Education
Commerce Bank June 2015 - Present
USA 800 October 2012 - May 2015
Cornerstone Marketing LLC April 2011 - August 2012
H & R Block October 2009 - April 2011
H&R Block May 2008 - October 2009
H&R Block August 2007 - May 2008
H&R Block December 2006 - August 2007
Hickman Mills School District August 2005 - December 2006
Hallmark Cards June 1999 - January 2003
Skills
Knowledge Management, Curriculum Design, Software Design, Coaching, Call Center, Visio, Operations Management, Credit Cards, Training Facilitation, Leading Meetings, Meeting Planning, User Experience Design, User Experience Testing, Business Process Design, Business Process..., Process Improvement, Call Centers, Business Analysis, CRM, Training, Customer Satisfaction, SDLC, Customer Experience, Banking, Vendor Management, Customer Service, Leadership, Networking, Software Documentation, Team Leadership, Customer Retention, Team Building, Cross-functional Team..., Quality Assurance, Analysis, Employee Training, Strategy, Program Management, Management
Education
Central Missouri State University
Bachelor of Science (BS), Elementary Education and Teaching
Longview Community College
Associate of Arts, General Education
Michael Jordan II's USA 800 Experience February 2002 - March 2006
Job Experienced management professional
Industry Financial Services
Experience
Xchanging January 2009 - July 2009
Adecco Staffing December 2007 - January 2009
Adecco December 2007 - April 2008
Subsidized Childcare (State Agency) March 2006 - July 2007
USA 800 February 2002 - March 2006
USA 800, inc February 2002 - March 2006
Education
University of Illinois at Urbana-Champaign
Xchanging January 2009 - July 2009
Adecco Staffing December 2007 - January 2009
Adecco December 2007 - April 2008
Subsidized Childcare (State Agency) March 2006 - July 2007
USA 800 February 2002 - March 2006
USA 800, inc February 2002 - March 2006
Education
University of Illinois at Urbana-Champaign
JR Metzen's USA 800 Experience April 2015 - Present
Job Vice President Operations at USA 800
Industry Telecommunications
Experience
USA 800 April 2015 - Present
USA 800 September 2013 - Present
USA 800 April 2011 - September 2013
USA 800 July 2008 - April 2011
Skills
Contact Centers, Customer Retention, Call Center, Telecommunications, Call Centers, Process Improvement, Forecasting, Customer Satisfaction, Vendor Management, Customer Service, Team Management, Microsoft Excel, Strategic Planning, Analysis, Quality Assurance, Sales, Program Management, Team Leadership, Troubleshooting
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Management
University of Kansas
Studied Business Management
USA 800 April 2015 - Present
USA 800 September 2013 - Present
USA 800 April 2011 - September 2013
USA 800 July 2008 - April 2011
Skills
Contact Centers, Customer Retention, Call Center, Telecommunications, Call Centers, Process Improvement, Forecasting, Customer Satisfaction, Vendor Management, Customer Service, Team Management, Microsoft Excel, Strategic Planning, Analysis, Quality Assurance, Sales, Program Management, Team Leadership, Troubleshooting
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Management
University of Kansas
Studied Business Management
Carol Dickerson's USA 800 Experience June 2011 - Present
Job Seeking a opportunity in Accounts Payable/or Billing
Industry Accounting
Experience
USA 800 June 2011 - Present
Temporary assignment September 2010 - January 2011
Osborn School District R 0 September 2009 - August 2010
IMKO Staffing July 2008 - December 2008
Ferrellgas October 2007 - July 2008
H&R Block September 2006 - October 2007
Skills
Credit Cards, Administration, Telecommunications, Manufacturing, Customer Service, Process Improvement, Inventory Management, Budgets, Recruiting, Management, Operations Management, Microsoft Office, Project Management, Accounts Payable, Performance Management, Accounts Receivable, Invoicing, Forecasting
Education
Missouri Western State University 2008 — 2012
Associate's Degree, Business Administration
Missouri Western State University 2008 — 2012
Bachelor's Degree, Business Administration and Management, General
USA 800 June 2011 - Present
Temporary assignment September 2010 - January 2011
Osborn School District R 0 September 2009 - August 2010
IMKO Staffing July 2008 - December 2008
Ferrellgas October 2007 - July 2008
H&R Block September 2006 - October 2007
Skills
Credit Cards, Administration, Telecommunications, Manufacturing, Customer Service, Process Improvement, Inventory Management, Budgets, Recruiting, Management, Operations Management, Microsoft Office, Project Management, Accounts Payable, Performance Management, Accounts Receivable, Invoicing, Forecasting
Education
Missouri Western State University 2008 — 2012
Associate's Degree, Business Administration
Missouri Western State University 2008 — 2012
Bachelor's Degree, Business Administration and Management, General
Amelia Cox's USA 800 Experience January 2011 - February 2012
Job Web Developer at Johnson County Community College
Industry Computer Software
Experience
Johnson County Community College September 2013 - Present
Midwest Data Center, Inc September 2012 - August 2013
Ceco Concrete Construction June 2012 - September 2012
Ericsson February 2012 - March 2012
USA 800 January 2011 - February 2012
US Army Freelance January 2003 - January 2012
C & C Market Research August 2010 - January 2011
US Census Bureau April 2010 - June 2010
Missouri Western State University August 2008 - May 2009
IBNA Sena Institute May 2006 - October 2006
Skills
Visual C++, Java, VB.NET, Visual Basic, Access, ASP.NET, Active Directory, Database Administration, an, .NET, HTML, CSS, Database Design, Troubleshooting, Windows, Linux, Software Development, Databases, MySQL, PHP, XSLT, SQL, XML, JavaScript, C#, Visual Studio, Microsoft Office, Operating Systems, Web Development, Testing, XP, Web Applications, ASP, Web Services, ASP.NET MVC, OOP, Software Documentation, VBScript, C, Microsoft SQL Server, C++
Education
Missouri Western State University 2007 — 2010
Bachelors of Science, Computer Information Systems
Longview Community College 2003 — 2005
Associate of Arts, Liberal Arts
Northwest Missouri State University 1993 — 1995
Computer and Information Systems Security/Information Assurance
Johnson County Community College September 2013 - Present
Midwest Data Center, Inc September 2012 - August 2013
Ceco Concrete Construction June 2012 - September 2012
Ericsson February 2012 - March 2012
USA 800 January 2011 - February 2012
US Army Freelance January 2003 - January 2012
C & C Market Research August 2010 - January 2011
US Census Bureau April 2010 - June 2010
Missouri Western State University August 2008 - May 2009
IBNA Sena Institute May 2006 - October 2006
Skills
Visual C++, Java, VB.NET, Visual Basic, Access, ASP.NET, Active Directory, Database Administration, an, .NET, HTML, CSS, Database Design, Troubleshooting, Windows, Linux, Software Development, Databases, MySQL, PHP, XSLT, SQL, XML, JavaScript, C#, Visual Studio, Microsoft Office, Operating Systems, Web Development, Testing, XP, Web Applications, ASP, Web Services, ASP.NET MVC, OOP, Software Documentation, VBScript, C, Microsoft SQL Server, C++
Education
Missouri Western State University 2007 — 2010
Bachelors of Science, Computer Information Systems
Longview Community College 2003 — 2005
Associate of Arts, Liberal Arts
Northwest Missouri State University 1993 — 1995
Computer and Information Systems Security/Information Assurance
Kimberly Hankins, MBA, MSP's USA 800 Experience August 2015 - Present
Job Account Manager, Client Services
Industry Telecommunications
Experience
USA 800 August 2015 - Present
University of Phoenix March 2008 - April 2015
Uhlig March 2007 - March 2008
Carnegie Arts Center September 2005 - May 2007
Skills
Admissions, Higher Education, Staff Development, Resume Writing, Public Speaking, Training, Leadership, Coaching, College Recruiting, Team Building, Adult Education, Team Leadership, Distance Learning, Student Affairs, Career Counseling, Management, Curriculum Design, Enrollment Management, Community Outreach
Education
University of Phoenix 2010 — 2012
Masters of Science in Psychology (MS/P), Psychology
University of Saint Mary 2005 — 2007
Masters of Business Administration, Business Administration and Management, General
University of Saint Mary 2000 — 2004
Bachelor of Arts (B.A.), Fine/Studio Arts, General
USA 800 August 2015 - Present
University of Phoenix March 2008 - April 2015
Uhlig March 2007 - March 2008
Carnegie Arts Center September 2005 - May 2007
Skills
Admissions, Higher Education, Staff Development, Resume Writing, Public Speaking, Training, Leadership, Coaching, College Recruiting, Team Building, Adult Education, Team Leadership, Distance Learning, Student Affairs, Career Counseling, Management, Curriculum Design, Enrollment Management, Community Outreach
Education
University of Phoenix 2010 — 2012
Masters of Science in Psychology (MS/P), Psychology
University of Saint Mary 2005 — 2007
Masters of Business Administration, Business Administration and Management, General
University of Saint Mary 2000 — 2004
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Stacey Shores's USA 800 Experience October 1995 - November 2002
Job A/R Audit Analyst
Industry Pharmaceuticals
Experience
Med4Home/Division of Lincare Holdings Inc. October 2013 - Present
Ameican College of Technology August 2009 - October 2013
FCI Marketing June 2009 - July 2009
Plasma Biological Services January 2009 - June 2009
KCI Auto Auction October 2007 - October 2008
Missouri Western State University August 2005 - May 2007
Choices of St. Joseph April 2002 - August 2005
USA 800 October 1995 - November 2002
Skills
Time Management, Organizing, Detail Orientation, Reporting & Analysis, Policy, Administrative Support, Teaching, Photography, Technical Writing, Writing, Research, Public Speaking, Microsoft Office, Online Marketing, Staff Training, Photoshop, Dreamweaver, Expression Web, PowerPoint, Managerial Experience, Oral Communications, English, Administration, Higher Education, Graphic Design, E-learning, Marketing Communications, Management, System Administration, Access, Administrative..., Administrative..., Customer Service, E-Learning, Leadership, Marketing, Microsoft Excel, Web Design
Education
Missouri Western State University 2002 — 2007
Bachelor of Arts (B.A.), English and Technical Communications
Raytown High School 1981 — 1984
HS Doploma, General Studies
Med4Home/Division of Lincare Holdings Inc. October 2013 - Present
Ameican College of Technology August 2009 - October 2013
FCI Marketing June 2009 - July 2009
Plasma Biological Services January 2009 - June 2009
KCI Auto Auction October 2007 - October 2008
Missouri Western State University August 2005 - May 2007
Choices of St. Joseph April 2002 - August 2005
USA 800 October 1995 - November 2002
Skills
Time Management, Organizing, Detail Orientation, Reporting & Analysis, Policy, Administrative Support, Teaching, Photography, Technical Writing, Writing, Research, Public Speaking, Microsoft Office, Online Marketing, Staff Training, Photoshop, Dreamweaver, Expression Web, PowerPoint, Managerial Experience, Oral Communications, English, Administration, Higher Education, Graphic Design, E-learning, Marketing Communications, Management, System Administration, Access, Administrative..., Administrative..., Customer Service, E-Learning, Leadership, Marketing, Microsoft Excel, Web Design
Education
Missouri Western State University 2002 — 2007
Bachelor of Arts (B.A.), English and Technical Communications
Raytown High School 1981 — 1984
HS Doploma, General Studies
Gloria Cremeen's USA 800 Experience March 2008 - September 2008
Job Accounting Professional
Industry Accounting
Experience
USA 800 March 2008 - September 2008
Education
Longview Community College 2009 — 2015
Accounting
USA 800 March 2008 - September 2008
Education
Longview Community College 2009 — 2015
Accounting
Kimberly Lampkin's USA 800 Experience April 2013 - May 2014
Job Database Developer
Industry Education Management
Experience
Grantham University August 2014 - Present
USA 800 April 2013 - May 2014
Service Management Group March 2008 - March 2013
Skills
T-SQL, Microsoft SQL Server, SQL, SSIS, Visual Studio, SSRS, Analytics, Databases, Data Analysis
Education
Park University 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Kansas City Kansas Community College 2013 — 2013
Associate of Arts (AA)
Grantham University August 2014 - Present
USA 800 April 2013 - May 2014
Service Management Group March 2008 - March 2013
Skills
T-SQL, Microsoft SQL Server, SQL, SSIS, Visual Studio, SSRS, Analytics, Databases, Data Analysis
Education
Park University 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Kansas City Kansas Community College 2013 — 2013
Associate of Arts (AA)
Randy Winton's USA 800 Experience August 2009 - October 2010
Job Sales Assistant Guaranteed Rate
Industry Real Estate
Experience
Guaranteed Rate, Inc. KS-Overland Park FT May 2014 - Present
FirsTrust Mortgage July 2012 - May 2014
United Mortgage, LLC October 2010 - July 2012
USA 800 August 2009 - October 2010
Skills
Credit, FHA, Mortgage Lending, Loans, Mortgage Banking, Loan Origination, Residential Mortgages, USDA, VA loans, Banking, Credit Analysis, Negotiation, Sales, Real Estate Economics, Commercial Lending, Customer Service, REO, Call Centers, Customer Retention, Foreclosures, Real Estate, Refinance, Sales Management, VA Loans
Education
University of Phoenix 2007 — 2011
Masters, Management
University of Phoenix 2007 — 2011
Masters, Business, Management, Marketing, and Related Support Services
Guaranteed Rate, Inc. KS-Overland Park FT May 2014 - Present
FirsTrust Mortgage July 2012 - May 2014
United Mortgage, LLC October 2010 - July 2012
USA 800 August 2009 - October 2010
Skills
Credit, FHA, Mortgage Lending, Loans, Mortgage Banking, Loan Origination, Residential Mortgages, USDA, VA loans, Banking, Credit Analysis, Negotiation, Sales, Real Estate Economics, Commercial Lending, Customer Service, REO, Call Centers, Customer Retention, Foreclosures, Real Estate, Refinance, Sales Management, VA Loans
Education
University of Phoenix 2007 — 2011
Masters, Management
University of Phoenix 2007 — 2011
Masters, Business, Management, Marketing, and Related Support Services
Brittney Nesbitt's USA 800 Experience August 2013 - January 2014
Job
Industry Public Relations and Communications
Experience
USA 800 August 2013 - January 2014
American Food & Vending July 2012 - February 2013
CUTCO Cutlery May 2012 - July 2012
Skills
Microsoft Office, Customer Service, Sales, Data Entry, Leadership, Event Planning, Marketing, Microsoft Excel, Microsoft Word, Public Relations
Education
Salem International University 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Neosho County Community College 2010 — 2012
Associate of Science (A.S.), Public Relations/Image Management
USA 800 August 2013 - January 2014
American Food & Vending July 2012 - February 2013
CUTCO Cutlery May 2012 - July 2012
Skills
Microsoft Office, Customer Service, Sales, Data Entry, Leadership, Event Planning, Marketing, Microsoft Excel, Microsoft Word, Public Relations
Education
Salem International University 2014 — 2016
Bachelor of Business Administration (B.B.A.), International Business
Neosho County Community College 2010 — 2012
Associate of Science (A.S.), Public Relations/Image Management
Daniel Baeza's USA 800 Experience August 2015 - Present
Job Trainer at USA 800
Industry Real Estate
Experience
USA 800 August 2015 - Present
Diamond Referring Partners May 2014 - Present
Skills
Sales, Team Building, Recruiting, Access, Customer Service, Coaching, Small Business, Payroll, Interviews, Employee Training, Social Media, Hiring, Business, Collaborative Learning, Training Delivery, Organizational Culture, Start-up Ventures, Small Business Marketing, Property Management, Self Directed IRA, Instructor-led Training, Collaborative Problem..., Certification Testing, Government Contracting, Privacy Compliance, Relational Databases, Affordable Care Act, Compliance, Community Service, Collaborative Leadership, Collaborative Innovation, Community Building, Talent Acquisition, Community Outreach, Customer Relations, Bilingual, Diversity, Sales Management, Real Estate Development, Tenant Placement, Tenant Retention, Recipe Testing, ServSafe, Training, Leadership, Entrepreneurship, Management, Marketing, Public Speaking, Microsoft Office
Education
Hutchinson Community College 2008 — 2009
Math
Art Institute of Dallas 2005 — 2007
Culinary Arts
USD 305: Salina High School South
High School, Math, Science and Engineering Career Pathway
Career Education Systems, Inc.
Kansas Real Estate Education Certificate, Principles of Real Estate Course
USA 800 August 2015 - Present
Diamond Referring Partners May 2014 - Present
Skills
Sales, Team Building, Recruiting, Access, Customer Service, Coaching, Small Business, Payroll, Interviews, Employee Training, Social Media, Hiring, Business, Collaborative Learning, Training Delivery, Organizational Culture, Start-up Ventures, Small Business Marketing, Property Management, Self Directed IRA, Instructor-led Training, Collaborative Problem..., Certification Testing, Government Contracting, Privacy Compliance, Relational Databases, Affordable Care Act, Compliance, Community Service, Collaborative Leadership, Collaborative Innovation, Community Building, Talent Acquisition, Community Outreach, Customer Relations, Bilingual, Diversity, Sales Management, Real Estate Development, Tenant Placement, Tenant Retention, Recipe Testing, ServSafe, Training, Leadership, Entrepreneurship, Management, Marketing, Public Speaking, Microsoft Office
Education
Hutchinson Community College 2008 — 2009
Math
Art Institute of Dallas 2005 — 2007
Culinary Arts
USD 305: Salina High School South
High School, Math, Science and Engineering Career Pathway
Career Education Systems, Inc.
Kansas Real Estate Education Certificate, Principles of Real Estate Course
Cory Lamp's USA 800 Experience May 2008 - November 2008
Job Project Leader at Multi Service
Industry Information Technology and Services
Experience
Multi Service May 2014 - Present
Multi Service December 2013 - June 2014
Multi Service February 2012 - February 2014
Multi Service June 2011 - January 2012
American College of Technology January 2010 - June 2011
USA 800 May 2008 - November 2008
U.S. Navy June 2002 - June 2007
Education
Missouri Western State University 2007 — 2011
B.S., Computer Science
Multi Service May 2014 - Present
Multi Service December 2013 - June 2014
Multi Service February 2012 - February 2014
Multi Service June 2011 - January 2012
American College of Technology January 2010 - June 2011
USA 800 May 2008 - November 2008
U.S. Navy June 2002 - June 2007
Education
Missouri Western State University 2007 — 2011
B.S., Computer Science
Middle Town's USA 800 Experience
Job Assistant at USA 800
Industry Telecommunications
Experience
USA 800
Education
Baruch College, City University of New York (CUNY)
USA 800
Education
Baruch College, City University of New York (CUNY)
christy coleman's USA 800 Experience January 2006 - September 2013
Job Patient Coordinator at Discover Vision Center
Industry Telecommunications
Experience
CVS Caremark Corporation September 2013 - March 2014
Usa 800 January 2006 - September 2013
Skills
Sales, Call Centers, Sales Process, Customer Satisfaction, Telecommunications, Sales Operations, Selling, Customer Service, Teamwork
Education
Rasmussen College-Minnesota 2013 — 2014
Health information tech
University of Phoenix 2010 — 2012
Associates in Arts, Criminal Justice and Corrections
CVS Caremark Corporation September 2013 - March 2014
Usa 800 January 2006 - September 2013
Skills
Sales, Call Centers, Sales Process, Customer Satisfaction, Telecommunications, Sales Operations, Selling, Customer Service, Teamwork
Education
Rasmussen College-Minnesota 2013 — 2014
Health information tech
University of Phoenix 2010 — 2012
Associates in Arts, Criminal Justice and Corrections
Rita Vongkhamchanh's USA 800 Experience September 2011 - Present
Job Sales Professional at USA 800
Industry Telecommunications
Experience
USA 800 September 2011 - Present
Extra Space Storage April 2011 - August 2011
HavenSide Learning Center August 2010 - April 2011
Education
University of Arkansas at Fayetteville 2001 — 2005
Industrial Engineering
USA 800 September 2011 - Present
Extra Space Storage April 2011 - August 2011
HavenSide Learning Center August 2010 - April 2011
Education
University of Arkansas at Fayetteville 2001 — 2005
Industrial Engineering
Kevenly Desauguste's USA 800 Experience January 2011 - February 2012
Job Mobilities Assessment Evaluator at MTM, Inc.
Industry Mental Health Care
Experience
MTM, Inc. November 2014 - Present
Haldex Brake Systems October 2013 - November 2014
USA 800 January 2011 - February 2012
Improv Comedy Club Fat Fish Blue Orlando June 2011 - November 2011
Skills
Communication, Sales, Counseling Psychology, Cooking, Action-oriented, Ambitious, Cultural Fit, Honest, Modest, Hard working, Passion
Education
Liberty University 2011 — 2014
Bachelor of Science (BS), Psychology
Missouri Western State University 2004 — 2006
MTM, Inc. November 2014 - Present
Haldex Brake Systems October 2013 - November 2014
USA 800 January 2011 - February 2012
Improv Comedy Club Fat Fish Blue Orlando June 2011 - November 2011
Skills
Communication, Sales, Counseling Psychology, Cooking, Action-oriented, Ambitious, Cultural Fit, Honest, Modest, Hard working, Passion
Education
Liberty University 2011 — 2014
Bachelor of Science (BS), Psychology
Missouri Western State University 2004 — 2006
Bridgett Spooner's USA 800 Experience June 2007 - June 2008
Job Showing Specialist at ShowingTime Appointment Center
Industry Consumer Services
Experience
ShowingTime Appointment Center December 2011 - Present
United States Postal Service December 2010 - December 2010
USA 800 June 2007 - June 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Retention, Data Entry, Telephone Skills, Troubleshooting, Microsoft Office, Filing, Sales, Microsoft Word, Microsoft Excel, PowerPoint
Education
Longview Community College 2006 — 2007
Working on my Associate's degree
Raytown South High School 2004 — 2006
General Studies
ShowingTime Appointment Center December 2011 - Present
United States Postal Service December 2010 - December 2010
USA 800 June 2007 - June 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Retention, Data Entry, Telephone Skills, Troubleshooting, Microsoft Office, Filing, Sales, Microsoft Word, Microsoft Excel, PowerPoint
Education
Longview Community College 2006 — 2007
Working on my Associate's degree
Raytown South High School 2004 — 2006
General Studies
Janise Gott's USA 800 Experience June 2010 - September 2010
Job Tax Analyst at Wolters Kluwer Tax & Accounting US
Industry Retail
Experience
Wolters Kluwer Tax & Accounting US May 2014 - Present
Sears August 2012 - Present
Northwestern Mutual August 2013 - April 2014
Walgreens April 2011 - July 2012
Office of Residential Life October 2010 - May 2012
USA 800 June 2010 - September 2010
H&R Block December 2008 - April 2009
Skills
Customer Satisfaction, Sales, Interviews, Call Centers, Tax, Credit, Customer Service, Retail, Inventory Management, Microsoft Excel, Merchandising, Microsoft Word, Outlook, PowerPoint, Store Management, Microsoft Office, Loss Prevention, Inventory Control, Data Entry
Education
Wichita State University 2013 — 2014
Master of Business Administration (M.B.A.), Business
Missouri Western State University 2008 — 2012
Bachelor of Science Business Administration (B.S.B.A.), Accounting and Finance
Wolters Kluwer Tax & Accounting US May 2014 - Present
Sears August 2012 - Present
Northwestern Mutual August 2013 - April 2014
Walgreens April 2011 - July 2012
Office of Residential Life October 2010 - May 2012
USA 800 June 2010 - September 2010
H&R Block December 2008 - April 2009
Skills
Customer Satisfaction, Sales, Interviews, Call Centers, Tax, Credit, Customer Service, Retail, Inventory Management, Microsoft Excel, Merchandising, Microsoft Word, Outlook, PowerPoint, Store Management, Microsoft Office, Loss Prevention, Inventory Control, Data Entry
Education
Wichita State University 2013 — 2014
Master of Business Administration (M.B.A.), Business
Missouri Western State University 2008 — 2012
Bachelor of Science Business Administration (B.S.B.A.), Accounting and Finance
Ashlee Landram's USA 800 Experience June 2009 - September 2012
Job at
Industry Leisure, Travel & Tourism
Experience
Sitel September 2014 - Present
Silverleaf Resorts February 2014 - September 2014
AT&T Mobility September 2012 - July 2013
USA 800 June 2009 - September 2012
Education
Hillyard Technical Center 2003 — 2004
Computer Service Technology
Hillyard Technical Center 2002 — 2003
Management Information Systems and Services
Sitel September 2014 - Present
Silverleaf Resorts February 2014 - September 2014
AT&T Mobility September 2012 - July 2013
USA 800 June 2009 - September 2012
Education
Hillyard Technical Center 2003 — 2004
Computer Service Technology
Hillyard Technical Center 2002 — 2003
Management Information Systems and Services
Norma C. Muse's USA 800 Experience October 2011 - Present
Job Customer Service Representative at USA 800
Industry Telecommunications
Experience
USA 800 October 2011 - Present
AutoZone March 2008 - June 2008
US Navy Reserve January 1984 - May 2005
Education
Mountain View College 1998 — 2000
Associate of Science (AS), Accounting
Moreno Valley High School 1974 — 1975
Diploma, General Studies
USA 800 October 2011 - Present
AutoZone March 2008 - June 2008
US Navy Reserve January 1984 - May 2005
Education
Mountain View College 1998 — 2000
Associate of Science (AS), Accounting
Moreno Valley High School 1974 — 1975
Diploma, General Studies
Sarah Quigley's USA 800 Experience May 2012 - August 2012
Job Student at University of Miami
Industry
Experience
AEG Fuels May 2013 - September 2013
University of Miami May 2013 - September 2013
University of Miami August 2012 - December 2012
USA 800 May 2012 - August 2012
USA 800 May 2008 - May 2012
Skills
Event Planning, Teamwork, Social Justice, Customer Service, Volunteering, Social Skills, Writing, Management, Training, Training Delivery, Academic Tutoring, Leadership Development, Team Leadership, Call Centers, Program Management
Education
University of Miami 2010 — 2014
Bachelor of Arts (BA), American Studies
AEG Fuels May 2013 - September 2013
University of Miami May 2013 - September 2013
University of Miami August 2012 - December 2012
USA 800 May 2012 - August 2012
USA 800 May 2008 - May 2012
Skills
Event Planning, Teamwork, Social Justice, Customer Service, Volunteering, Social Skills, Writing, Management, Training, Training Delivery, Academic Tutoring, Leadership Development, Team Leadership, Call Centers, Program Management
Education
University of Miami 2010 — 2014
Bachelor of Arts (BA), American Studies
Andrew Pendergrass's USA 800 Experience July 2009 - Present
Job Intraday Team Lead at USA 800
Industry Telecommunications
Experience
USA 800 July 2009 - Present
Education
College of the Sequoias
Computer Science
Missouri Western State University
Computer Science
USA 800 July 2009 - Present
Education
College of the Sequoias
Computer Science
Missouri Western State University
Computer Science
Rebecca Behrens's USA 800 Experience June 2013 - Present
Job Administrative Specialist III
Industry Government Administration
Experience
City of Independence October 2014 - Present
USA 800 June 2013 - Present
USA 800 August 2007 - June 2013
Skills
Customer Satisfaction, Call Centers, Customer Retention, Customer Service, Data Entry, Process Improvement, Team Leadership, Training, Troubleshooting, Leadership, Time Management, Administrative..., Microsoft Office, Microsoft Excel, Quality Assurance, Sales, Telecommunications, Vendor Management, Microsoft Word, Customer Experience, PowerPoint, Team Building, Public Speaking, Outlook
Education
Missouri Western State University 2006 — 2011
Bachelor's Degree, Criminal Justice/Legal Studies, 3.5/4.0
Missouri Western State University 2006 — 2011
Bachelor's Degree, Criminal Justice/Legal Studies, 3.5
City of Independence October 2014 - Present
USA 800 June 2013 - Present
USA 800 August 2007 - June 2013
Skills
Customer Satisfaction, Call Centers, Customer Retention, Customer Service, Data Entry, Process Improvement, Team Leadership, Training, Troubleshooting, Leadership, Time Management, Administrative..., Microsoft Office, Microsoft Excel, Quality Assurance, Sales, Telecommunications, Vendor Management, Microsoft Word, Customer Experience, PowerPoint, Team Building, Public Speaking, Outlook
Education
Missouri Western State University 2006 — 2011
Bachelor's Degree, Criminal Justice/Legal Studies, 3.5/4.0
Missouri Western State University 2006 — 2011
Bachelor's Degree, Criminal Justice/Legal Studies, 3.5
David Ezzell's USA 800 Experience September 2014 - Present
Job Supervisor at USA 800
Industry Restaurants
Experience
USA 800 September 2014 - Present
Chipotle Mexican Grill October 2012 - September 2014
Skills
Artists, Music, Musical Theatre, Acting, Writing, Food Service, Customer Service, Microsoft Office, Piano, Improvisation, Communication, Time Management, Public Speaking
Education
Southwest Baptist University 2007 — 2012
Bachelors of Music, Music
St. Joseph Christian School 1995 — 2012
USA 800 September 2014 - Present
Chipotle Mexican Grill October 2012 - September 2014
Skills
Artists, Music, Musical Theatre, Acting, Writing, Food Service, Customer Service, Microsoft Office, Piano, Improvisation, Communication, Time Management, Public Speaking
Education
Southwest Baptist University 2007 — 2012
Bachelors of Music, Music
St. Joseph Christian School 1995 — 2012
Aaron Hadley's USA 800 Experience June 2011 - August 2011
Job Marketing Consultant at Dex Media
Industry Leisure, Travel & Tourism
Experience
Dex Media August 2015 - Present
Hertz February 2015 - August 2015
Hy-Vee 2009 - 2014
USA 800 June 2011 - August 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Retail, Inventory Management, Time Management, Teamwork, PowerPoint, Sales Operations, Store Management, Sales, Data Entry, Outlook, Customer Satisfaction, Inventory Control
Education
Metropolitan Community College-Maple Woods 2013 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Missouri State University
Dex Media August 2015 - Present
Hertz February 2015 - August 2015
Hy-Vee 2009 - 2014
USA 800 June 2011 - August 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Retail, Inventory Management, Time Management, Teamwork, PowerPoint, Sales Operations, Store Management, Sales, Data Entry, Outlook, Customer Satisfaction, Inventory Control
Education
Metropolitan Community College-Maple Woods 2013 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Northwest Missouri State University
Jon Maag's USA 800 Experience January 2012 - Present
Job Client Services/ Account Manager at USA 800
Industry Telecommunications
Experience
USA 800 January 2012 - Present
City of Kansas City, MO April 2010 - December 2011
Men's Wearhouse 2005 - 2010
Skills
Management, Sales, Customer Service, Leadership, Team Building, Customer Retention, Team Leadership, Sales Management, Sales Operations, Program Management, Project Planning
Education
William Jewell College 2002 — 2007
Music Performance, General
Liberty University
Project Management
USA 800 January 2012 - Present
City of Kansas City, MO April 2010 - December 2011
Men's Wearhouse 2005 - 2010
Skills
Management, Sales, Customer Service, Leadership, Team Building, Customer Retention, Team Leadership, Sales Management, Sales Operations, Program Management, Project Planning
Education
William Jewell College 2002 — 2007
Music Performance, General
Liberty University
Project Management
Terry Glanville's USA 800 Experience August 2007 - Present
Job Customer Service Representative at USA 800
Industry Consumer Services
Experience
USA 800 August 2007 - Present
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Leadership, Account Management, Team Leadership, Customer Retention, Microsoft Office, Process Improvement, Team Building, Time Management, Microsoft Excel, Microsoft Word
Education
Oral Roberts University 1974 — 1978
Bachelor's Degree, Music Education, 3.7
USA 800 August 2007 - Present
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Leadership, Account Management, Team Leadership, Customer Retention, Microsoft Office, Process Improvement, Team Building, Time Management, Microsoft Excel, Microsoft Word
Education
Oral Roberts University 1974 — 1978
Bachelor's Degree, Music Education, 3.7