Verizon Avenue
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Verizon Avenue Employees
Jakob Household February 2006 - Present
Verizon Avenue 1998 - 2003
Skills
Customer Service, Administrative..., Singing, Time Management, Confidentiality, Receptionist Duties, Culinary Skills, Mothers, Collating, Revenue Analysis, Team Building, Strategic Planning, Performance Management
Education
San Diego Culinary Institute 2002 — 2003
Culinary Arts/Chef Training
Eleanor Roosevelt 1991 — 1993
Parkdale 1989 — 1991
Comcast Cable June 2015 - Present
Johns Hopkins HealthCare April 2014 - June 2015
Johns Hopkins HealthCare August 2013 - April 2014
Verizon Wireless December 2006 - October 2012
Verizon Wireless August 2005 - December 2006
Verizon Wireless June 2005 - August 2005
Verizon Wireless November 2004 - June 2005
Verizon Avenue May 2000 - October 2004
Verizon Avenue September 1999 - May 2000
US Treasury August 1998 - August 1999
Skills
Customer Service, Management, Call Center, Training & Development, Staffing & Recruiting, Quality Assurance, MS Office Suite, Helpdesk & Product..., Human Resources, Troubleshooting, Performance Management, Teamwork, Interviews, Customer Experience, Team Building, Team Leadership, Coaching, Hiring, Telecommunications, Employee Relations, Microsoft Excel, Call Centers, Employee Training, Time Management
Education
University of Phoenix 2003 — 2007
Bachelor of Business Management, 2.63
XO Communications April 2011 - May 2015
Essential Power, LLC July 2010 - April 2011
AOL October 2007 - July 2010
AOL Time Warner February 2004 - October 2007
AOL Time Warner December 2003 - February 2004
Verizon Avenue December 2002 - December 2003
Verizon Avenue December 2001 - December 2002
Skills
Talent Management, Employee Engagement, Leadership, Performance Management, Human Resources, Employee Relations, Succession Planning, Management, Strategy, Recruiting, Workforce Planning, Training, Personnel Management, Interviews, Executive Coaching, Program Management, Employee Benefits, Benefits Administration, Leadership Development, Hiring, Strategic Planning, Change Management, Process Improvement, Consulting, Talent Acquisition, Payroll, Executive Search, HR Consulting, Business Strategy, HRIS, Deferred Compensation, Organizational..., Mergers & Acquisitions, Policy, Organizational Design, Applicant Tracking..., Executive Management, Labor Relations, College Recruiting, HR Policies, Technical Recruiting, Vendor Management, Strategic Partnerships, Mergers, Organizational..., Onboarding, Executive Pay, Career Development, Mentoring, Coaching
Education
LEAD VIRGINIA 2012 — 2012
Francis Marion University 1983 — 1988
Bachelor of Arts, English
ACE Computer Repair August 2009 - Present
Verizon 1999 - 2010
Verizon Avenue 2003 - 2005
Comsat Telesystems 1984 - 1986
Skills
VoIP, Telecommunications, Computer Network..., Cables, Call Centers, Computer Repair, Data Center, IP, Managed Services, Networking, Telephony, Troubleshooting, Wireless
Education
University of Maryland Baltimore County 2010 — 2010
Certification, MCITP: Systems Administrator
University of Maryland Baltimore County 2008 — 2009
Certification, Net +
HumRRO Technical Educational Center 1984 — 1986
Certification, Electronic Technology
Iron Mountain January 2013 - Present
Delivery@Distribution Solutions September 2011 - Present
JJM Norman Consulting October 2010 - March 2011
Cooper lighting November 2006 - July 2010
Verizon Avenue 2000 - 2005
One point and Verizon 1999 - 2005
Skills
Product Development, Process Improvement, Change Management, Team Leadership, Lean Manufacturing, Cross-functional Team..., Six Sigma, Operations Management, Troubleshooting, Project Management, Manufacturing, Supervising, Team Building, Electronics, Telecommunications, Wireless Networking, Cable Management, Auditing, Strategic Planning, Military Experience, Transportation, Leadership, Business Development, Budgets, CRM, New Business Development, Microsoft Office, Quality Assurance, Supply Chain, Training
Education
Wayland Baptist University 1992 — 1994
occupational technology/ management
Community College of the Air Force 1990 — 1992
Electrical, Electronic and Communications Engineering Technology/Technician
lindblom tech high school 1982 — 1986
diploma, technical studies
Verizon November 2007 - Present
Legal Shield, Inc. 2001 - Present
Lord & Taylor April 2010 - December 2011
Verizon December 2003 - October 2007
Verizon Avenue August 2005 - January 2006
Verizon Avenue June 2002 - December 2003
Verizon Avenue April 2001 - June 2002
One Point Communications February 2000 - April 2001
The Bombay Company December 1999 - January 2001
Department of Commerce Federal Credit Union April 1999 - February 2000
Skills
Research, Telecommunications, Vendor Management, Call Center, Computer Network..., Program Management, Team Building, Strategic Planning, Project Management, Vocalist, Customer Service, Personal Development, Leadership, Contract Management, Cross-functional Team..., Sales Management, Management, CRM, Operations Management, Marketing, Team Leadership, Analysis, Change Management, Organizational..., Account Management, Process Improvement, Coaching, Training, Contract Negotiation, Negotiation, Call Centers, Business Development, New Business Development, Sales, Direct Sales, Networking, Salesforce.com, Time Management, Customer Satisfaction, Strategy, Customer Retention, Teamwork, Recruiting, Sales Operations, Retail, Customer Experience, Leadership Development, Human Resources, Cold Calling, Sales Process
Education
DeVry University 2006 — 2007
Game & Simulations Programming, Graphics
Virginia Commonwealth University 1998 — 1998
Psychology
Virginia State University 1989 — 1998
Bachelor of Science Degree, Psychology
Manor High School 1985 — 1989
Diploma, Forensics
Telecommunication-Utility Consulting December 2011 - Present
Comcast Cable 2002 - 2011
Verizon Avenue July 1997 - August 2001
Skills
Mergers and Acquisitions, Budgets and ROI..., Training of both..., Financial Forecasting, Equipment and Labor..., New Product..., Hub..., MDU's (multi dwellling..., Georgia Dig Law..., NJUNS (National Joint..., AMA Training in..., Multiple training..., Level 1A Certified..., Technical Support, Wireless, Networking, Avaya, Leadership, DWDM, Broadband, IP, System Deployment, Provisioning, Forecasting, Heavy Equipment, Computer Network..., Commission, MPLS, Network Design, Fiber Optics, Training, Telephony, Optical Fiber, Cellular Communications, Ethernet, Cabling, VoIP, Managed Services
Education
Southern Technical Institute 1976 — 1979
Electrical Engineering Technology, Electrical Engineering
Troy State University
General Studies
Grainger February 2015 - Present
Grainger October 2011 - January 2015
Grainger November 2005 - October 2011
General Binding Corporation March 2004 - August 2005
Verizon Avenue June 2001 - February 2004
YMCA 1996 - 2001
Skills
Cold Calling, Sales Process, Sales Operations, Solution Selling, Account Management, Sales Management, Team Building, Sales, Leadership, B2B, Strategy, Selling, Management, Negotiation, Call Centers, Cross-functional Team..., Marketing Strategy, Direct Sales, Sales Presentations, Salesforce.com, Pricing, Key Account Management, Customer Retention, Time Management, New Business Development, Outside Sales, CRM
Education
Millikin University 1991 — 1995
B.A., Psychology
Millikin University 1991 — 1995
Bachelor of Arts (B.A.), Human Services - Concentration in Psychology and Sociology
SAP Labs February 2011 - Present
SOALogix (Acquired by SAP) 2005 - 2010
Verizon Avenue 2001 - 2003
Skills
Java Enterprise Edition, SOA, Integration, Scrum, Agile Methodologies, Requirements Analysis, Management, Agile Project Management, SDLC, Software Development, Software Project..., Web Services
Education
Strayer University (VA)
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management
Northern Virginia Community College
Associate in Business Administration
USAC August 2004 - Present
MCI September 2003 - August 2004
Verizon Avenue 2001 - 2003
Skills
Telecommunications, Process Improvement, Program Management, Vendor Management, Business Strategy, Change Management, Management Consulting, Project Management, Management, Business Analysis, Budgets, Strategic Planning, Forecasting, Mergers & Acquisitions, Financial Reporting
Education
University of Maryland University College 1993 — 1996
MS, International Finance
Realty Connect USA April 2011 - Present
RE/MAX Shores September 2010 - April 2011
Verizon August 2001 - October 2008
Verizon Avenue December 2002 - June 2003
Teksystem March 2000 - August 2001
A.E. Feldm November 1999 - February 2000
A.E. Feldman Associates, Inc. June 1998 - December 1999
Skills
Short Sales, Real Estate, Investors, First Time Home Buyers, Foreclosures, Relocation, Residential Homes, Sellers, Investment Properties, REO, Condos, Real Estate Transactions, Negotiation, Referrals, Selling, Single Family Homes, Rentals, Buyer Representation, Property Management, Contract Negotiation, Property, Commercial Real Estate, Buyers, Construction, Real Property, Resellers, Listings, Luxury, Brokerage, New Home Sales, Real Estate Development, Leases, SFR, ABR, New Homes, Townhomes, Move Up Buyers, Seniors, Real Estate Economics, Mortgage Lending, Waterfront, Income Properties, HUD, Apartments, FHA, Investments, Home Staging, Real Estate Financing, Senior Real Estate, Vacation Homes
Education
Hofstra University 2003 — 2007
BBA, Finance
Self Paced Study 2001 — 2001
Cisco Certified Network Associate (CCNA), Computer Systems Networking and Telecommunications, 98
Edward Jones November 2010 - August 2012
RNR Consulting January 2008 - February 2009
Paradoxx Resources 2002 - 2003
Verizon Avenue 1998 - 2000
DMR Consulting Group 1998 - 1999
ACSI/e.spire 1997 - 1998
Trecom Business Systems 1995 - 1997
Bell Atlantic 1991 - 1995
Bellcore/Telcordia 1988 - 1991
Bell Atlantic 1984 - 1988
Education
University of Maryland University College
BS, Business
North Iowa Anesthesia Associates July 2013 - Present
Rush University Medical Center July 2009 - June 2013
VOA Associates October 2003 - August 2005
Verizon Avenue January 2001 - May 2003
OnePoint Communications April 1999 - December 2000
OnePoint Communications September 1998 - March 1999
CarrAmerica September 1996 - August 1998
United States Department of Defense October 1995 - May 1996
SunLife English School November 1993 - November 1994
Labo International Exchange Foundation September 1992 - September 1993
Skills
Healthcare, PowerPoint, Microsoft Office, Research, Event Planning, Microsoft Word, Microsoft Excel, Team Leadership, Public Speaking, Healthcare Management, Clinical Research, Hospitals, Medical Education, Public Health
Education
Rush Medical College of Rush University Medical Center 2005 — 2009
Doctor of Medicine (MD), Medicine
Northwestern University 2001 — 2004
Certificate Program, Professional Health Careers (pre-med)
University of Minnesota-Duluth 1988 — 1992
BA, International Studies, magna cum laude
Beyond the Walls 2012 - December 2014
Verizon Communications 2003 - 2012
Verizon Avenue 2001 - 2003
GTE Telecommunications 1998 - 2001
GTE Telecommunications 1980 - 1998
Skills
Forecasting, Financial Reporting, Accounting, Management, Internal Controls, Budgets, Finance, Analysis, Business Analysis, Account Reconciliation, Invoicing, Variance Analysis, Financial Statements, Program Management, Process Improvement, Strategy
Education
Indiana University Bloomington 1976 — 1979
Bachelor of Science (BS), Kelly School of Business, Accounting
Long Island University, C.W. Post Campus 1975 — 1976
Bachelor of Science (BS), Accounting
University of New Haven
Master of Science (MS), Taxation
ProLogistix May 2014 - September 2015
Freeman Partners; LLC September 2010 - July 2014
Randstad USA October 2012 - April 2014
Dun & Bradstreet 2010 - 2011
Best Cartage/ Reich Logistics March 2010 - August 2010
Roadway Express November 2005 - November 2009
YRC November 2005 - November 2009
Nextel Communications March 2005 - October 2005
Verizon March 2001 - October 2005
Verizon Avenue April 2001 - October 2004
Skills
Sales Operations, Negotiation, Sales Process, Qualifying Prospects, Logistics, Cold Calling, Account Management, Territory Management, Sales, Sales Management, New Business Development, Salesforce.com, Contract Negotiation, Direct Sales, Sales Presentations, Vendor Management, Sales Force Development, Management, Team Building, Budgets, Strategic Planning, Recruiting, Customer Satisfaction, B2B, Customer Retention, Operations Management, Forecasting, Cross-functional Team..., Marketing, CRM, Customer Service, Business Development, Human Resources, Selling, Training, Pricing, Call Centers, Solution Selling, Inventory Management, Transportation, Leadership, Process Improvement, Strategic Partnerships, Insurance, Team Leadership, Supply Chain, Marketing Strategy, Coaching, Leadership Development, Lead Generation
Education
North Carolina Central University 1990 — 1993
Bachelor of Arts Degree, Political Science
McDowell High School 1986 — 1989
Diploma
Roadway Sales University
Ishpi Information Technologies, Inc. (DBA ISHPI) January 2015 - Present
GretcHealth May 2008 - Present
Strategic Analysis, Inc. September 2006 - September 2014
Men's Health Network January 2008 - May 2008
UNCONVENTIONAL CONCEPTS, INC June 2003 - August 2006
Verizon Avenue August 2002 - May 2003
Robert J. Test August 2001 - May 2002
Many, Inc June 2000 - June 2001
Skills
Program Management, Public Health, Data Analysis, Event Planning, Health Promotion, Health Education, Research, Microsoft Office, Microsoft Excel, Government, Marketing, Project Planning, Writing, Public Relations, Wellness, Prevention, Administration, PowerPoint, Program Evaluation, Nutrition, Fitness, Healthcare, Customer Service, Editing, Budgets, Microsoft Word, Health, Conferences, Promotions, Coordination, Customer Relations, Budgeting, Word, Excel, Planning, Interpersonal Skills, Interpersonal Leadership, Customer Facing Roles, Strategic Planning, Goal Analysis, Program Implementation, Budget Tracking, Project Delivery, Outreach Services
Education
Marymount University 2005 — 2008
Master of Science, Health Promotion Management
University of Vermont 1995 — 1999
Bachelor of Arts (BA), Psychology
US Ignite May 2012 - Present
Widelity, Inc. October 2010 - May 2012
US Department of Commerce, NTIA June 2010 - October 2010
DigitalBridge Communications January 2006 - May 2010
Verizon Avenue June 2002 - December 2005
Skills
Telecommunications, Business Planning, Business Development, Strategy, Integration, Start-ups, Wireless, Project Management, Strategic Planning, Entrepreneurship, Due Diligence, Management, Leadership, Product Management, Fundraising, Vendor Management, Proposal Writing, Cross-functional Team..., Project Planning, Mergers & Acquisitions, Operations Management, Program Management, Mobile Devices, WiMAX, Strategic Partnerships, Networking, Network Design, Government, Team Leadership, Business Strategy, Executive Management, Venture Capital, Management Consulting, Competitive Analysis, Broadband
Education
Princeton University 1998 — 2002
BSE, Chemical Engineering
MT Consulting Group January 2009 - Present
D.H. Holdings Inc. December 2006 - March 2010
Land Title Insurance Company May 2006 - July 2006
Burns School of Real Estate and Construction Management August 2004 - May 2005
NAIOP Competition- Landmark Development January 2005 - April 2005
Burns School of Real Estate and Construction Management August 2004 - January 2005
Porsche Cars North America 2005 - 2005
Verizon Avenue January 2002 - July 2003
Zebrapass May 2000 - October 2001
Skills
Business Development, Marketing, Real Estate Development, Real Estate, Project Management, Sales, Market Research, Residential Homes, Construction, Market Analysis, Contract Negotiation, Financial Modeling, Sellers, Negotiation, Brokerage, Real Estate Transactions, Commercial Real Estate, Leadership, Investment Properties, Strategy, Strategic Planning, Investors, Real Estate Economics
Education
University of Denver 2004 — 2006
MSRECM
The New School 2002 — 2002
Architecture Seminar
The George Washington University - School of Business 1997 — 2001
B.B.A.
NOLS - National Outdoor Leadership School
Iowa City West High School 1994 — 1997
Verizon June 2014 - Present
Verizon Business 2009 - June 2014
Verizon Avenue 2001 - 2005
Eyecast Communications 2000 - 2001
US Generating Company 1995 - 2000
Skills
Telecommunications, VoIP, Visio, Team Building, Wireless, MPLS, Managed Services, Data Center, Telephony, Cloud Computing, IP, Vendor Management, WAN, Network Design, Cisco Technologies, Networking, Solution Selling, Switches, Network Engineering, Security, Unified Communications, Enterprise Software
Education
Temple University 1986 — 1991
Bachelor's Degree, Computer Science
Temple University 1986 — 1991
Bachelor's Degree, International Business
CGI June 2013 - Present
Verizon December 2011 - May 2013
Verizon Communications January 2004 - December 2011
Verizon Communications October 2003 - January 2004
Verizon Avenue October 2002 - October 2003
Verizon Avenue June 2001 - October 2002
Vaultus October 2000 - April 2001
Verizon Communications February 1999 - October 2000
Verizon Communications May 1997 - February 1999
Skills
Program Management, Contract Negotiation, Go-to-market Strategy, Integration, Management, Cross-functional Team..., Project Management, Leadership, Project Planning, Marketing Strategy, Telecommunications, Product Development, Budgets, Vendor Management, Business Development, Negotiation, Start-ups, Process Improvement, Marketing, SDLC, Sales Operations, Market Research, Training, Strategic Planning, Wireless, Analysis, CRM, Customer Satisfaction, Marketing Management, Product Management, Sales, Six Sigma, Software Documentation, Strategy, Testing
Education
Villanova University 2009 — 2010
Masters Certificate, Six Sigma Green Belt & Lean Six Sigma
Villanova University 2006 — 2007
Masters Certificate, IT Project Management
Villanova University 2006 — 2006
Masters Certificate, Applied Project Management
New York Institute of Technology 1996 — 1999
MS, Human Resources - Labor Relations
St. Andrew's College 1992 — 1996
BA, Politics
Holy Cross
Holy Cross
Equity Creative September 2011 - Present
Lost Dolly Graphics October 2004 - Present
Hospira 2009 - 2010
Physicians Interactive August 2003 - December 2009
Verizon Avenue November 1998 - June 2003
Skills
Graphic Design, Art, Martial Arts, Print Production, Graphics, Production, InDesign, Illustrator
Education
Northern Illinois University 1989 — 1993
B.A., Art
Rush Street Gaming Management April 2011 - November 2011
Rush Street Gaming Management October 2009 - April 2011
Amadesa December 2008 - October 2009
Harrah's Entertainment November 2003 - November 2008
Verizon Avenue February 2002 - May 2003
Accenture January 1995 - July 1999
Education
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Strategy, eCommerce, Marketing
Northwestern University 1993 — 1994
MS, Integrated Marketing
University of California, Los Angeles 1989 — 1993
B.A., Political Science/Business
Time Warner Cable December 2013 - Present
Comcast October 2011 - December 2013
FTTH Council North America October 2010 - October 2011
Verizon Enhanced Communities March 2005 - October 2010
Verizon Avenue 2000 - 2005
MCI Worldcom March 1998 - March 2000
MCI - Avantel July 1995 - March 1998
Skills
Telecommunications, Wireless, Strategy, Cross-functional Team..., Product Marketing, Business Development, Team Leadership, Contract Negotiation, Program Management, Business Strategy, Leadership, Strategic Planning, Strategic Partnerships, Sales, Managed Services, Management, Nonprofits, Start-ups, Policy, Call Centers, Customer Service, Solution Selling, Negotiation, Broadband, New Business Development, Product Management, Co-location, Segmentation, Account Management, Sales Operations, Marketing, Sales Management, Vendor Management, VoIP, Direct Sales, Salesforce.com, B2B, Customer Retention, Sales Process, Cloud Computing, CRM, Lead Generation, Selling, SaaS, Competitive Analysis, Professional Services, Channel Partners, Mobile Devices, Executive Management
Education
Quinlan School of Business, Loyola University Chicago 1985 — 1987
MBA, Marketing
The Catholic University of America 1978 — 1981
BA, Financial Management
InScope International November 2004 - March 2014
Accenture HR Services February 2004 - November 2004
Integity Systems November 2003 - February 2004
Verizon Avenue August 1997 - December 2003
Greene & Associates, Inc. December 1994 - July 1997
Boots Pharmaceuticals 1990 - 1994
Skills
Leadership, Performance Management, Team Building, Employee Relations, Program Management, Training & Development, Onboarding, Corporate Culture, HR Policies, Operations Management, Training, Compensation Structures, Deferred Compensation, Employee Benefits, Interviews, Risk Management, Staff Retention, Temporary Placement, Employee Retention, Change Management, Contract Recruitment, Strategic Partnerships, Program Implementation, System Administration, Internet Recruiting, Administration, Employee Training, Diversity, Mentoring Of Staff, Compliance Management, Facility Operations, Facility Security..., Professional Staffing, Help Desk Management, Employee Benefits..., Company Events, Recruiting, Human Resources, Talent Management, Total Rewards, Process Improvement, Organizational..., Program Development, Engagement, Negotiation, Influential Communicator
Education
Concordia University Chicago 1992 — 1994
BA
OneLink Technical Services, LLC January 2011 - Present
Onelink Technical Services September 2007 - January 2011
Revenir, LLC July 2003 - September 2007
Verizon Avenue February 2001 - May 2003
CAIS Internet August 1999 - February 2001
Jones Act Reform Coalition April 1998 - August 1999
McCann Erickson Washington June 1997 - April 1998
Atlanta Committee for the Olympic Games (ACOG) February 1995 - August 1996
Skills
Telecommunications, Strategic Partnerships, Account Management, Project Management, VMware, Strategic Planning, Customer Service, Vendor Management, Solution Selling, Wireless
Education
Boston University 1989 — 1994
The Hill School 1986 — 1989
OnePoint Patient Care October 2006 - Present
Foxcom September 2005 - September 2006
Verizon Avenue 1996 - 2005
Cable & Wireless 1994 - 1996
Skills
Healthcare, Sales Management, Strategic Planning, Contract Negotiations, Marketing Strategy, Marketing Communications, Advertising, Corporate Branding, P&L Management, Sales Operations, Pharmaceuticals, Hospice, Contract Negotiation, New Business Development, Leadership, Management, Marketing, Pharmaceutical Industry, Product Launch, Sales, Strategy, Account Management, Market Research, Program Management, Training
Education
Elon University 1988 — 1992
BA, Communications
Calvert Hall College 1984 — 1988
Navy Federal Credit Union 2011 - Present
Verizon 2004 - 2010
Verizon 2002 - 2004
Verizon Avenue 2000 - 2001
MCI/Worldcom 1991 - 2000
Long Distance Service (LDS) 1991 - 1991
National Telephone Service (NTS) 1989 - 1990
MCI 1985 - 1989
Moffet, Larson and Johnson, P.C. 1982 - 1985
Skills
Project Planning, Budgetary Management, Project Coordination, Technical Coordination, PMP, MBA, Internet Infrastructure, Telecommunications, Network Operations, Capital Budgeting, Project Governance, Broadband, Project Management, Business Analysis, Operations Management, Service Operations, Computer Network..., Budgets, Integration, Technical Standards, Strategy, Call Centers, Management, Leadership, Process Improvement, Negotiation, Team Building, Vendor Management, Forecasting, Business Process..., Contract Management, Network Design, Cross-functional Team..., Project Portfolio..., Product Management
Education
George Mason University 2015 — 2016
Graduate Certificate, Data Analytics
George Mason University - School of Management
MBA, Business
Georgetown University
BS, Physics
The Catholic University of America
Coursework, Mechanical Engineering
Boardman
High School
7NEWS - TheDenverChannel.com - Azteca Colorado - KMGH-TV June 2015 - Present
The Denver Post February 2014 - May 2015
Cars.com November 2012 - January 2014
AutoTrader.com April 2011 - November 2012
The Dallas Morning News August 2008 - April 2009
Dallas Morning News July 2006 - August 2008
Destination DFW July 2005 - June 2006
Marcoa Publishing October 2004 - June 2005
Verizon Avenue January 2001 - October 2004
H.C. Price 1995 - 2001
Skills
Consultative Selling, Negotiation, Team Building, Automotive, Multimedia, Advertising Sales, Promotions, Cold Calling, New Business Development, Account Management, Contract Negotiations, Mobile Marketing, Online Marketing, B2B, Email Marketing, Lead Generation, Online Advertising, Competitive Analysis, Social Media Marketing, Marketing Strategy, Digital Marketing, Social Media, Digital Media, Market Planning, Selling, Contract Negotiation, SEM, Sales Operations, Integrated Marketing, Marketing, Strategy, Customer Retention, Sales Management, Sales Presentations, Sales, Advertising, Salesforce.com, Leadership, Sales Process, Social Networking, CRM, Direct Marketing, Digital Strategy, Media Planning, Marketing Communications, Training, SEO, Direct Mail, Customer Service, Customer Satisfaction
Education
Strayer University 2010 — 2012
Ocean County College 1988 — 1990
Freehold Township High School 1984 — 1988
Verizon August 2012 - Present
Verizon Avenue 2000 - August 2012
Verizon Enhanced Communities March 2000 - July 2012
RPS - The AARP Pharmacy Service March 1998 - March 2000
HONOR Technologies January 1997 - February 1998
Skills
Telecommunications, Vendor Management, Program Management, Data Modeling, Data Warehousing, Oracle RAC, Oracle Enterprise..., Unix, Oracle, SDLC, Integration, Database Design, Requirements Analysis, Enterprise Architecture, Databases, Visio, Solution Architecture, IT Strategy, PMP, Business Analysis, Cloud Computing
Education
Virginia Polytechnic Institute and State University 2005 — 2007
MIT, Information Technology
Cornell University 1980 — 1984
BS, Biology
Coursera
Verizon September 2011 - Present
Self employed Tutor May 1992 - Present
Verizon July 2010 - September 2011
Verizon Avenue March 2002 - July 2010
Verizon February 2000 - March 2002
Empire City Subway Company (Limited) June 1999 - January 2000
NYNEX Corp February 1989 - June 1999
Dr. M Rashid January 1987 - January 1989
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Public Speaking, English, Customer Service, PowerPoint, Research, Outlook, Teaching, Photoshop, Wireless Networking, Wireless Security, Telecommunications, Cisco Routers, Cisco MDS SAN switches, Spanish, Software Installation, Hardware Installation, Computer Hardware..., Photography, Comic Books, Cloud Applications, Troubleshooting
Education
Mercy College 2009 — 2014
Bachelor's degree, Spanish and Iberian Studies
Mercy College 2007 — 2014
Bachelor’s Degree, Spanish Language and Literature, 3.7
Management Concepts Inc. January 2015 - Present
The Washington Post 2008 - 2014
NTL Institute for Applied Behavioral Science 2013 - 2013
The George Washington University, Hamilton Fish Institute 2005 - 2008
US Airways 2004 - 2005
Verizon Avenue September 2002 - June 2003
WorldCom 2000 - 2002
Skills
Leadership, Change Management, Organizational..., Succession Planning, Leadership Development, Talent Management, Performance Management, Coaching, Program Management, Team Building, Management, Human Resources, Strategy, Diversity Training, Staff Development, Strategic Planning, Workshop Facilitation, Organizational..., Project Management, Mentoring, Workforce Planning, Strategic Partnerships, Training, Employee Engagement, Consulting, Interviews, Career Development, Organizational Learning, Organizational Design, MBTI, Instructional Design, Performance Improvement, HR Consulting, Career Counseling, Program Development, Human Capital, Culture Change, Onboarding, Public Speaking
Education
University of Michigan
MA, Curriculum and Instruction
Howard University
Bachelor of Arts (B.A.), English Literature
Indatus a Realpage Company 2014 - Present
Member of IAA 2008 - 2015
Lexis Nexis Resident Screening June 2008 - June 2013
Consumer Source - Rentals.com 2003 - 2008
Verizon Avenue 1997 - 2002
For Rent 1990 - 1993
Paragon Group 1981 - 1990
Skills
Accountability, Sales, New Business Development, Sales Management, Sales Operations, Selling, Salesforce.com, Customer Retention, Leadership Development, Team Leadership, Leadership, Cross-functional Team..., Organizational..., Organizational..., Business Strategy, Marketing, Employee Training, Customer Service, Strategy, Marketing Strategy, Management, Real Estate, Apartments, Training, Process Improvement, Account Management, Market Research, E-commerce, Property Management, Business Development, Rentals, Market Analysis, Contract Negotiation, Sales Process, Cold Calling
Education
Indiana University Bloomington 1976 — 1980
BA, Criminal Justice
Tea School
Master Tea Class
jeffersonville HS
Magnolia Greens Golf Course January 2012 - Present
Capitol Broadcasting Company June 2006 - December 2011
Warner Cable June 2004 - October 2005
Verizon Avenue December 2002 - November 2003
Cintas July 2001 - February 2002
Port Folio Weekly March 2001 - July 2001
Magnolia Graphics April 2000 - October 2000
Bleu Water Company July 1999 - April 2000
Skills
Social Media Marketing, Social Media, Marketing Strategy, Public Relations, Marketing Communications, Advertising, Event Planning, Event Management, Email Marketing, Social Networking, Online Advertising, Facebook, Media Relations, Digital Marketing, Digital Media, Sales, Sales Management, Account Management, B2B, Cold Calling, New Business Development, Management
Education
Radford University 1994 — 1998
B.S., Communications
Vantage Financial Group, Inc. November 2009 - Present
Blue Mountain Race Team December 2004 - Present
GF Pension Corp July 2006 - November 2009
Merrill Lynch March 2005 - June 2006
The Bank of New York March 2004 - March 2005
Verizon Avenue 2002 - 2002
Skills
Retirement Planning, Mutual Funds, Retirement, Strategic Financial..., Securities, Qualified Retirement..., Investments, 401k, Wealth Management, Series 7, Pensions, Disability Insurance, Employee Benefits, Asset Allocation, Series 65, Insurance, Financial Analysis, Series 63, Asset Management, Estate Planning, Strategic Planning, Finance, Investment Advisory, FINRA, Uniform Combined State..., Series 6, Financial Advisory, Investment Strategies, Life Insurance, Retirement Plan..., Alternative Investments
Education
Colby-Sawyer College 1999 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
Bethlehem Catholic High School 1995 — 1999
Sprint 2009 - 2014
Sprint 2006 - 2008
Sprint Nextel 2004 - 2005
Verizon Avenue 2002 - 2003
Simplexity 2000 - 2001
Pacific Gateway Exchange 1998 - 2000
Cable & Wireless 1995 - 1998
Skills
Data Analysis, Business Requirements, Process Efficiency, PeopleSoft Financial, Reporting & Analysis, Training & Development, Program Management, Analysis, Vendor Management, Cross-functional Team..., Telecommunications, Wireless, Business Analysis, Process Improvement, Project Management, Integration, Management, Visio, Requirements Analysis, VoIP
Education
University of Virginia
BA, Economics
George Mason University
MA, Information Technology
Early Warning® April 2015 - Present
PayPal September 2013 - April 2015
EDMC April 2011 - February 2012
Apollo Group April 2010 - April 2011
University of Phoenix March 2008 - April 2010
Glendale Unified School District 2006 - 2007
Target 2003 - 2006
Target 2002 - 2003
Verizon Avenue 2000 - 2002
Navapache Regional Medical Center 1995 - 2000
Skills
PowerPoint, Visio, Microsoft Office, Executive Support, Customer Service, Travel Arrangements, Recruiting, Microsoft Excel, File Management, Software Documentation, Staff Development, Team Building, Process Scheduler, Interviews, Employee Benefits, Time Management, Leadership, Talent Management, Administrative..., Payroll, Access, Management, Human Resources, Budgets, Public Speaking, Administrative...
Education
University of Phoenix 2009 — 2013
Psychology
USAC October 2012 - Present
USAC October 2007 - October 2012
USAC 2007 - 2008
Universal Service Administrative Company (USAC) September 2006 - October 2007
Nextel June 2003 - 2006
Verizon Avenue 2001 - 2003
Network Access Solution 1999 - 2001
Skills
Vendor Management, Service Delivery, MPLS, Integration, Telecommunications, Disaster Recovery, Cloud Computing, Program Management, ITIL, VoIP, PMP, SDLC, IT Strategy, Software Project..., IT Management, PMO, Managed Services, Software Documentation, IT Service Management, Process Improvement, Agile Project Management, Business Process..., SharePoint, IP, Project Portfolio..., Business Analysis, Wireless, Security, Certified Scrum Master..., Agile Methodologies
Education
Howard University
Alexandria City Public Schools October 2012 - Present
Alexandria City Public Schools February 2005 - July 2011
Verizon Avenue June 2002 - October 2004
Skills
Troubleshooting, Hardware, Networking, Computer Hardware, Training, Software Installation, Databases, Budgets, Computer Network..., Account Management, Computer Repair, Windows 7, Microsoft Office, Windows Server, Technology Integration, Visio, Windows, Network Administration, Process Improvement, Outlook
Education
Potomac State College 1993 — 1995
N/A, Accounting
Potomac State College of West Virginia University 1993 — 1995
Accounting
Starbucks Coffee Corporation - Compucom July 2013 - Present
Shaw Law Group 2006 - Present
Nerds Now September 1994 - Present
Starbucks Coffee Corporation - Apex Systems October 2010 - March 2013
Paragon Resorts 2004 - 2011
Northwest Home Mortgage, LLC 2000 - 2010
Verizon Avenue 2001 - 2004
Covad Communications September 2000 - June 2001
Qwest Communications March 2000 - September 2000
Mid Pacific Air Corporation December 1988 - February 1994
Skills
Management, Troubleshooting, Switches, VPN, Routers, Operating Systems, Disaster Recovery, DNS, CompTIA A+ Certification, Microsoft Certified..., Microsoft Certified..., Cisco Technologies, TCP/IP, DHCP, XP, System Administration, Networking, Citrix, Customer Service, Help Desk Support, Servers, Software Installation, Firewalls, Network Security, Technical Support, LAN-WAN, Hardware, Windows 7, Active Directory, System Deployment, WAN, Windows Server, Windows XP, Network Administration, Microsoft Technologies, Computer Security, Security, Computer Hardware, Software Documentation, Windows
Education
Arizona State University
Bachelor of Science, Aeronautical Studies, College of Engineering
Northrop Institute of Technology
Airframe and Powerplant, Aviation/Airway Management and Operations
Antos Advisors Payroll January 2003 - Present
Antos Advisors January 2003 - Present
Verizon Avenue July 1998 - June 2002
Underwriters Laboratories June 1990 - June 1998
Skills
QuickBooks, Accounting, Payroll, Tax, Small Business, Human Resources, Process Improvement, Mergers, Payroll Taxes, Strategic Planning, Tax Preparation, Accounts Payable, Financial Analysis, HRIS
Education
Northern Illinois University 1985 — 1989
BS, Mathematics
Oracle November 2014 - Present
Oracle September 2011 - November 2014
NeuStar, Inc. November 2006 - August 2011
Verizon Communications June 2004 - October 2006
Verizon Avenue September 2001 - October 2006
Verizon Enhanced Communities 2004 - 2006
Skills
Consulting, Designing, PeopleSoft, SaaS, Human Resources, Databases, ERP design, Talent Management, HRIS, Workforce Development, Fusion, Business Metrics, ERP, Performance Management, Business Process..., User Experience, IT Business Strategy, ADP Payroll, Vendor Management, Business Analysis, Visio, Talent Acquisition, Leadership, Analysis, Management, Integration, Oracle, Personnel Management, SharePoint, Software Documentation, Salesforce.com
Education
Ball State University 2000 — 2001
MIS, Informaiton and Communication Sciences
University of Arkansas at Little Rock 1998 — 2000
MBA, Information Technology
Xerox December 2011 - Present
Livingston International April 2011 - November 2011
Aon Hewitt December 2005 - April 2011
Keane January 2005 - December 2005
Accenture - HR Services September 2001 - January 2005
Verizon Avenue March 1999 - August 2001
Skills
HRIS, Employee Relations, Process Engineering, Employee Benefits, Process Improvement, HR Strategy, Employment Law, Project Planning, ADP, Performance Management, BPO, Organizational Design, Benefits Administration, Vendor Management, Outsourcing, Benefits, Change Management, Human Capital Management, Call Center, Workforce Planning, Operations Management, HR Consulting, Vendor Relations, Program Management, HR Policies, Coaching, People Management, Team Building, Offshoring, Compensation, PeopleSoft, Onboarding, Shared Services, Mergers, Team Leadership, Business Process..., Strategic Planning, Payroll, Management, Leadership
Education
University of Cincinnati 1990 — 1994
BS, Law
Lake Forest High School 1986 — 1990
Lockheed Martin February 2015 - Present
Lockheed Martin March 2013 - February 2015
Lockheed Martin April 2004 - March 2013
Verizon Avenue August 2002 - April 2004
Target January 2001 - April 2002
Skills
Employee Relations, Organizational..., Succession Planning, Human Resources, Performance Management, Compensations, Workforce Planning, Executive Coaching, Executive Management, Training, Recruiting
Education
George Mason University 2006 — 2008
Master of Business Administration (MBA)
University of Maryland College Park 1997 — 2000
BS
The Mars Agency 2013 - Present
The Hatchery 2008 - Present
UniWorld Group 2008 - 2010
Burrell Communications 2005 - 2008
Integrated Marketing Services 2003 - 2004
Verizon Avenue 2002 - 2003
Leo Burnett 1998 - 2001
Skills
Brand Management, Advertising, Marketing, Strategy, Integrated Marketing, Digital Marketing, Management, Leadership, Business Strategy, New Business Development, Strategic Planning, Account Management, Market Planning, Budgets, Marketing Strategy, Strategic Partnerships, Social Media Marketing, Brand Development, Digital Strategy, Marketing Communications, Online Advertising
Education
Princeton University 1994 — 1998
A.B.
GE Aviation October 2014 - July 2015
GE February 2013 - October 2014
GE July 2010 - October 2013
Cornell University August 2005 - July 2008
Cornell University December 2003 - August 2005
Verizon Avenue July 2000 - June 2003
Mount St Mary's College & Seminary August 1999 - June 2000
Skills
Talent Management, Performance Management, Human Resources, HR Consulting, Succession Planning, Labor Relations, Employee Engagement, Employee Relations, Deferred Compensation, Organizational..., Program Management
Education
Cornell University 2008 — 2010
M.I.L.R
Life Purpose Institute 2008 — 2008
Cornell University 1995 — 1999
B.A.
Verizon March 2014 - Present
3KeyLogic August 2012 - March 2014
Verizon August 2008 - June 2012
Verizon Business April 2007 - August 2008
Tranztec Solutions, INC August 2005 - March 2007
Custom Cable Industries November 2004 - February 2005
Verizon Avenue December 2001 - April 2003
Outsource April 2001 - December 2001
Vectris Communications September 2000 - December 2000
Digicomm Technologies March 2000 - August 2000
Skills
MPLS, Switches, VoIP, Cisco Technologies, Network Engineering, IP, Computer Network..., Telecommunications, TCP/IP, VPN, SIP, WAN, Routers, Ethernet, Technical Support, Troubleshooting, CCNA, Juniper, Network Design, Cisco IOS, Frame Relay, LAN-WAN, CCDA, Telephony, DNS, Networking, CCNP
Education
University of Phoenix 2002 — 2005
Bachelor of Science
Navy Federal Credit Union November 2014 - Present
Navy Federal Credit Union June 2011 - November 2014
Navy Federal Credit Union August 2010 - June 2011
Navy Federal Credit Union August 2007 - August 2010
Verizon Avenue 2001 - 2003
Rivien Inc. 2000 - 2001
UUNet/WorldCOM 2000 - 2000
Intermedia Communications 1998 - 2000
Skills
Networking, Financial Analysis, Business Analysis, Analysis, Leadership, Vendor Management, Business Process..., Program Management, Risk Management
Education
Georgetown University
BA, Majors: Economics & English
ClearFocus Technologies January 2013 - Present
InScope International July 2004 - January 2013
Integrity Systems December 2003 - June 2004
Verizon Avenue January 2001 - December 2003
OnePoint Communications January 2000 - December 2000
OnePoint Communications December 1998 - December 1999
AT&T October 1995 - December 1998
AT&T October 1994 - October 1995
AT&T June 1993 - September 1994
Skills
Program Management, Vendor Management, Data Center, Telecommunications, Cloud Computing, Cross-functional Team..., Product Management, Business Analysis, PMP, Team Building, Strategic Planning, Business Development, Process Improvement, Account Management, SharePoint, Leadership, Integration, Start-ups, Agile Methodolgy, Security, Management, TFS, Mobile Technology, JIRA, Software Development, PMO, Professional Services, E-commerce, Enterprise Architecture, Consulting, Information Technology, SDLC, Requirements Analysis, CRM
Education
Rutgers University-New Brunswick
Bachelors, Computer Science
Georgia State University
MBA, Management
Hackettstown High School
Strategic Products and Services (SPS) July 2014 - Present
Strategic Products and Services (SPS) May 2006 - July 2014
Arbitron March 2002 - April 2006
Facilities Plus November 2001 - March 2002
Verizon Avenue September 2000 - October 2001
Skills
VoIP, Avaya, Call Center, Telecommunications, Vendor Management, Telephony, IVR, Unified Communications, Troubleshooting, Voice Mail, Contact Centers, SIP, Project Management, Switches, Call Centers, Disaster Recovery, WAN, Management, Active Directory, CTI, Solution Selling, Video Conferencing, Network Design, Data Center, Enterprise Software
Education
University of Phoenix 2004 — 2004
Computer Information Technologies
DeVry Institute of Technology 1989 — 1994
Communication Information Information Systems
Anthem April 2015 - Present
DynCorp International, LLC February 2007 - April 2015
Prince George's Community College 2004 - 2008
Washington Metropolitan Area Transit Authority (WMATA) December 2004 - February 2007
MPE Consulting, LLC October 2003 - December 2006
Verizon Avenue October 1998 - August 2003
Skills
Employee Relations, Training, Career Development, Talent Acquisition, Management, Labor Relations, Performance Management, Human Resources, Recruiting, Strategic Planning, Talent Management, Organizational..., Leadership, HR Consulting, Policy, Leadership Development, Team Building, Change Management, Onboarding, Coaching, Benefits Administration, College Recruiting, Employee Engagement, Employee Training, Employment Law, Government, HR Policies, Hiring, Internet Recruiting, Interviews, New Hire Orientations, Organizational..., PeopleSoft, Performance Appraisal, Personnel Management, Staff Development, Succession Planning, Strategy, Team Leadership, Workforce Planning, Workshop Facilitation, Applicant Tracking..., Organizational Design, Compensation, Taleo, Time Management
Education
Bronx High School of Science
HS Diploma, Math/Science
University of Maryland College Park
BA, Criminology
University of Maryland University College
MS, Business - Human Resources Management
Comcast July 2012 - Present
Verizon November 2009 - July 2012
Verizon Communications December 2004 - November 2009
Verizon Avenue 2001 - 2004
Verizon Avenue 2000 - 2003
OnePoint Communications 1999 - 2001
Skills
Telecommunications, Vendor Management, Product Management, Strategic Planning, Program Management, Cross-functional Team..., Strategic Partnerships, New Business Development, Team Building, Wireless, Negotiation, Process Improvement, Contract Negotiation, Sales Management, Team Leadership, Business Analysis, Project Management, VoIP
Education
Ball State University 1998 — 1999
MS, Information Communication Sciences
Ball State University 1991 — 1995
BS, History
McLean Bible Church February 2013 - Present
McLean Bible Church November 2012 - February 2013
Verizon Enhanced Communities January 2008 - August 2012
Verizon Avenue 2004 - 2008
Let's Dish! March 2007 - December 2007
OnePoint Communications 1999 - 2004
Skills
Telecommunications, Project Management, Cross-functional Team...
Education
University of Phoenix 2002 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Associated Universities, Inc. December 2012 - Present
J. Craig Venter Institute September 2006 - August 2012
Verizon 2005 - 2006
Verizon Avenue 2000 - 2005
OnePoint Communications 1998 - 2000
Devillier Donegan Enterprises 1988 - 1998
Skills
Strategic Financial..., Financial Analysis, Strategic Planning, Financial Planning, Budgets, Process Improvement, Management, Financial Reporting, Payroll, Program Management, Auditing, Forecasting
Education
University of Maryland University College 1994 — 1996
B.S., Accounting
University of Maryland College Park 1982 — 1986
Bachelor's degree, Marketing
Forsythe Technology October 2010 - Present
Sysix Technologies September 2007 - October 2008
CDW May 2005 - September 2007
Verizon Avenue August 2002 - May 2003
Skills
Cloud Computing, Solution Selling, Storage, Virtualization, Enterprise Software, SaaS, Data Center, Channel Partners
Education
Ball State University 2001 — 2002
MS
Georgia Institute of Technology 1995 — 1999
BS
Verizon January 2004 - Present
Verizon Avenue January 2001 - December 2003
OnePoint Communications August 1998 - December 2000
Feld Entertainment June 1996 - July 1998
Computer Sciences Corporation June 1991 - May 1996
Skills
Financial Reporting, Process Improvement, Forecasting, Business Analysis, Cross-functional Team..., Strategic Planning, Telecommunications, Call Centers, Mergers, Strategic Partnerships, Mergers & Acquisitions, Managed Services
Education
University of Mary Washington 1991 — 1997
Bachelor of Science, Accounting/Finance
Passed 1995 CPA Exam 1995 — 1995
CPA, Accounting
Courtland High School
Verizon February 2015 - Present
Verizon January 2007 - January 2015
Mars Drinks North America, Mars Inc. March 2005 - January 2007
Verizon Avenue August 2002 - October 2004
Skills
Sales Management, Account Management, Salesforce.com, Contract Negotiation, Cross-functional Team..., Direct Sales, Lead Generation, Leadership, Managed Services, New Business Development, Sales, Sales Operations, Solution Selling, Strategic Partnerships, Team Building, Telecommunications, Business Development
Education
Colby-Sawyer College 1998 — 2002
BS, Business Adminstration
Nichols College
JHNA October 2014 - Present
Televate, LLC August 2008 - May 2013
BEA Systems January 2008 - June 2008
HandySoft Corporation August 2005 - October 2007
HandySoft Corporation December 2001 - August 2005
Verizon Avenue July 2000 - December 2001
OneSoft Corp. December 1999 - July 2000
Skills
Enterprise Software, Lead Generation, Sales, Competitive Analysis, Sales Operations, Product Marketing, Demand Generation, Channel, Marketing, Direct Marketing
Education
George Mason University 1996 — 1999
Bachelor of Arts (B.A.), Communication
Verizon Enterprise Solutions June 2012 - Present
Verizon Enterprise Solutions November 2009 - June 2012
Verizon December 2004 - November 2009
Verizon Avenue 2002 - 2004
Mercury Media 2000 - 2002
Skills
Account Management, New Business Development, Direct Sales, Solution Selling, Telecommunications, Sales Management, Salesforce.com, Sales, Managed Services, B2B, Cold Calling, Co-location, VoIP, Business Development, Competitive Analysis
Education
Loyola Marymount University 1994 — 1998
FREECANDY August 2011 - Present
Empire International Group May 2009 - June 2011
Free DMC June 2007 - August 2009
Weichert Realtors January 2004 - February 2009
Verizon Avenue October 2002 - January 2004
Skills
Social Media Marketing, Event Planning, Digital Marketing, Digital Media, Social Media, Public Relations, Marketing, Facebook, Google Analytics, Management, Sales, Television, Marketing Strategy, Online Advertising, Training, Strategic Planning, Advertising, Marketing Communications, Online Marketing, Project Management, Negotiation, Contract Negotiation, Business Development, Brand Development, Social Networking, Entrepreneurship, SEO, Market Research, Brand Awareness, Event Management, Entertainment, Budgets, Fundraising, Project Planning, Start-ups, Strategy, Microsoft Office
Education
Howard University 1997 — 2002
BBA, Computer Based Information Systems
University at Buffalo 1995 — 1996
Computer Science
Citi March 2013 - Present
Citi January 2004 - February 2013
Verizon Avenue 1999 - 2004
FBI April 1998 - August 1999
White House Communications Agency July 1994 - April 1998
US Navy July 1988 - April 1998
Skills
Security Operations, IT Service Management, Operations Management, Customer Relations, Process Engineering, Telecommunications, Strategic Planning, PMO, Organizational..., Leadership, ITIL, Program Management, Security, Risk Management, Vendor Management, Customer Service, Integration, Change Management, Strategy, Process Improvement, Management, IT Strategy, Analysis, Business Process, Team Building, Project Management, Six Sigma, IT Management, Security Clearance, Networking, DoD, Performance Management, Cross-functional Team..., Executive Management, Business Continuity, Information Security, Information Technology, Mergers & Acquisitions, Information Security..., Disaster Recovery, SDLC
Education
Stevens Institute of Technology 2006 — 2008
MS, Information Systems
Strayer University (DC) 1998 — 2001
BS, Information Systems
KPG Americas September 2011 - Present
Consultant August 2011 - November 2011
SSEI Holding Group, LLC August 2011 - August 2011
Villas in Orlando 2004 - 2005
Verizon Avenue 1999 - 2004
Verizon Avenue 1999 - 2004
Cable & Wireless, USA 1997 - 1999
World Access Inc 1996 - 1998
U.S. Army 41st Signal Bn 1984 - 1992
Skills
Telecommunications, Troubleshooting, Contract Negotiation, Team Building, New Business Development, Product Management, Business Development, Program Management, Strategic Planning, Project Management, Budgets, Construction, Management, Operations Management, Project Planning
Education
University of Maryland University College 1976 — 1977
dupont Manual 1966 — 1969
Cisco Systems February 2012 - Present
AMERICAN SYSTEMS March 2011 - February 2012
K12 November 2006 - March 2011
Verizon Avenue 1999 - 2006
N.E.W. Customer Service Companies, Inc November 1997 - January 1999
Skills
Vendor Management, Data Center, Cisco Technologies, VMware, Network Engineering, Network Architecture, Routers, OSPF, Integration, Routing, Network Security, TCP/IP, Visio, Troubleshooting, VoIP, Virtualization, VPN, Firewalls, Cloud Computing, Switches, Cisco UCS, BGP, Security, Networking, IP, Network Design, Storage
Education
George Mason University
Sirius XM Satelitte Radio November 2007 - Present
Booz Allen Hamilton 2004 - 2007
MAXIMUS 2003 - 2004
Verizon Avenue 2001 - 2002
Cingular Wireless 1997 - 2000
America Online 1997 - 2000
Skills
Call Center, Process Improvement, Program Management, Operations Management, Vendor Management, Project Management, Strategic Planning, Customer Service, Customer Experience, Performance Management, Telecommunications
Education
Eastern Kentucky University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Southern Company November 2002 - Present
Verizon Avenue August 1999 - March 2002
Skills
Energy, Process Improvement, Business Analysis, Analysis, Business Process..., Project Management, Project Planning, Forecasting, Strategic Planning, Program Management, Data Analysis, Business Intelligence, Voice Over, Communication Skills, Presentation Design, Presentation Development, Visio
Education
Georgia Institute of Technology 1995 — 1999
Bachelor of Science (B.S.), Science, Technology & Culture
SecureNet Designs, LLC June 2013 - Present
National Institutes of Health October 2011 - May 2013
Georgetown University January 2010 - May 2011
George Mason University October 2007 - August 2009
United States Coast Guard March 2005 - August 2005
Verizon Avenue 2000 - 2003
Superior Consultant Holdings Corporation 1999 - 2000
EdgeMark Systems 1998 - 1999
Various Companies 1995 - 1998
Skills
Biochemistry, BGP, Network Engineering, Network Design /..., EIGRP, VLAN, OSPF, Routing, Networking, Data Center, Network Architecture, WAN, Cisco IOS, Switches, Firewalls, Cisco Technologies, IPSec, Routers, HSRP, Troubleshooting, Network Design, Network Security, Catalyst Switches, Cisco Routers, LAN Switching, LAN-WAN, TCP/IP, Security, Switching, Cisco Nexus, QoS, IPv6, Network Administration, MPLS, Frame Relay, ATM networks, MPLS VPN, PIX, CCNA, IDS, DNS
Education
Georgetown University 2009 — 2011
MS, Biochemistry
George Mason University 2008 — 2010
BS, Chemistry
University of Virginia 2004 — 2007
B.A, Biology
Lake Braddock
Lake Braddock Secondary School
Lake Braddock Secondary School
Alcatel-Lucent January 2011 - Present
Alcatel-Lucent September 2009 - December 2011
Alcatel-Lucent November 2008 - April 2010
Alcatel-Lucent September 2007 - November 2008
TI January 2006 - September 2007
Texas Instruments 2006 - 2007
Alcatel-Lucent May 2000 - January 2006
Alcatel May 2000 - December 2005
Alcatel USA 2000 - 2005
Verizon Avenue December 1992 - May 2000
Skills
Program Management, PMP, CDMA, IPTV, Telecommunications, Wireless, PMO, Pre-sales, Deployment, Technical Management, IP, 3G, 4G, Routing, VoIP, Fiber Optics, SIP, LTE, SDH, Mobile Devices, MPLS, Ethernet, Technology Management, ATM networks, Network Design, Switches, Telephony, Transmission, System Deployment, UMTS, DWDM, Network Architecture, Network Engineering, Integration, Managed Services, Computer Network..., SS7, WiMAX, GSM, DSL, Unified Communications, Optical Fiber, Open Source Software, Broadband, WAN, Telco
Education
IIL - International Institute for Learning 2007 — 2008
Advanced Project Management Certification, Program Management
Southern Methodist University 1994 — 1998
MS, Telecommunications Management
George Mason University 1987 — 1991
BSEE, Electrical Engineering
OnePoint Patient Care 2006 - Present
Verizon Avenue 1996 - 2002
Gemini Consulting 1989 - 1995
Education
Northwestern University 1987 — 1989
Master of Business Administration (MBA), economics/marketing
University of Iowa 1979 — 1983
Decision Sciences
Cisco May 2015 - Present
Cisco February 2014 - May 2015
Frontier Communications October 2010 - June 2013
Verizon Enhance Communities/Frontier Communications March 2006 - October 2010
Verizon Avenue December 2003 - March 2006
Verizon Avenue February 2001 - November 2003
Verizon Avenue February 2000 - February 2001
Verizon Avenue August 1999 - February 2000
Ball State University August 1998 - July 1999
Huntington College 1995 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Leadership, Management, Integration, Solution Selling, Team Leadership, Account Management, VoIP, Software Documentation, Troubleshooting, Project Management, Microsoft Excel, Visio, Program Management, Team Building, Call Centers, Database Design, Adobe Creative Suite, Customer Satisfaction, Sales, Process Improvement, Access Database, Computer Software..., Systems Analysis, Web Analytics, Crystal Reports, Entrepreneurship, Dreamweaver, Small Business, Forecasting, Budgets, Cross-functional Team..., Wireless, Data Center, Managed Services, PhotoShop, PageMaker, SPSS, Travel Planning, Microsoft Project, Tableau, Alteryx
Education
Capella University 2009 — 2010
PHD level Industrial and Organizational Psychology Course work
Indiana Institute of Technology 2007 — 2008
MBA Courses
Ball State University 1998 — 1999
Masters, Information and Communication Sciences
Huntington College 1994 — 1998
Bachelors, Educational Ministries
Gaitherburg IT October 2011 - Present
a Water Utility January 2005 - October 2011
Verizon Avenue 2001 - 2005
Legg Mason January 2000 - June 2001
Consultant July 1999 - January 2000
Siemens Enterprise Communications January 1995 - June 1996
Manugistics September 1988 - October 1994
Skills
Microsoft Office, Microsoft Project and..., Nortel CS1000E, Nortel CallPilot and..., Nortel Telephony Manger, Avaya Definity G3R and..., Octel and PhoneMail..., Symon NetLite and Inova..., Track-It and HP...
Education
Montgomery College
Siemens February 2007 - May 2009
NEMA Statistics 2007 - 2009
Solid Source Realty August 2006 - 2008
Siemens August 2003 - February 2007
Siemens August 2001 - August 2003
Verizon Avenue 2000 - 2001
Verizon Avenue 1998 - 2000
Skills
Market Analysis, Marketing Research, Pricing, SAP, Account Management, Bilingual, Marketing Management, Product Marketing, Forecasting, New Business Development, Sales Operations, Business Strategy, Marketing, Sales Management, Cross-functional Team..., Market Research, Negotiation, International Sales, Analytics, Business Intelligence, Pricing Strategy, Contract Negotiation, Product Management
Education
Florida State University - College of Business 1996 — 1998
B.S., International Business & Marketing
University of Maryland (European Branch) 1994 — 1996
A.A.
David Glasgow Farragut - Rota, Spain 1990 — 1994
Diploma, High School
IAC 2008 - 2013
ArvinMeritor 2004 - 2008
Verizon Avenue 2001 - 2003
Deloitte & Touche 1999 - 2001
Skills
HRIS, Executive Pay
Education
Michigan State University 1995 — 1999
B.A., Human Resources, Psychology, Business
INDOT June 2013 - Present
INDOT June 2006 - Present
Indiana Department of Transportation February 2011 - August 2013
INDOT June 2006 - February 2011
Bed Bath & Beyond 2003 - 2005
Ball State University 2002 - 2003
Verizon Avenue 2000 - 2002
World Wide Technology 1999 - 2001
Education
Ball State University 2002 — 2003
MS, Computer, Management, Telecommunications
Indiana University Bloomington 1992 — 1996
BS, Criminal Justices, Sociology
Broadripple 1991 — 1992
Placement-1 Solutions 2007 - 2011
Bella Pictures April 2008 - November 2008
Bella Pictures April 2008 - October 2008
Sprint March 2005 - March 2008
Verizon Avenue 2003 - 2004
Skills
Customer Service, Business Development, Account Management, Sales, Sales Management, Selling
Education
Shepherd University 2000 — 2003
B.S, Business Administration
Centreville
Verizon August 2002 - August 2006
Verizon Avenue 2000 - 2002
Education
University of Maryland University College 2007 — 2009
MS, Human Resource Management
Georgetown University 2007 — 2008
Certification, Forensic Accounting
Sanofi July 2013 - Present
sanofi-aventis April 2004 - Present
Verizon Avenue February 2002 - January 2004
Skills
Diabetes, Pulmonology, Pharmaceutical Sales, Cardiology, Pharmaceutical Industry, OB/GYN, Allergy, Rheumatology, Gastroenterology, Dermatology, Managed Care, Product Launch, Sales Force Development, Neurology, Urology, Endocrinology, Hospital Sales, Biotechnology, Sales Effectiveness, Market Access, Osteoporosis, Selling Skills, Hypertension, Buy & Bill, Sales
Education
Elon University 1997 — 2001
BA, Corporate Communication
InfoZen, Inc June 2009 - Present
Verizon Avenue December 1993 - October 2008
Verizon Business 1993 - 2008
Education
Regis University 1992 — 1994
MBA, Information Systems; Operations and Production Management
Colorado State University
BS, Mechanical Engineering
Regis University
MBA, Information Systems and Production Operations/Accounting
Verizon May 2005 - Present
Verizon Avenue 2001 - 2005
Verizon Avenue 1999 - 2003
United Dominion Realty Trust February 1998 - February 2000
Skills
Telecommunications, Sales Management, Account Management, Solution Selling, Direct Sales, Building Relationships, New Business Development, B2B, Contract Negotiation, Marketing, CRM, Sales Operations, Strategic Partnerships, Sales, Business Development, Managed Services, Management, Networking, Vendor Management, Salesforce.com, Product Marketing, Customer Satisfaction, Selling, Team Leadership, Cross-functional Team..., Negotiation, VoIP
Education
VCU 1997 — 1998
Radford University 1993 — 1994
Samsung Telecommunications America January 2013 - Present
Mosaic Sales Solutions May 2012 - January 2013
Mosaic Sales Solutions July 2009 - May 2012
Sharp Electronics April 2007 - February 2009
BDS Marketing February 2002 - April 2007
Verizon Avenue July 2000 - January 2002
Skills
Account Management, Sales Management, Field Marketing, Retail, Microsoft Office, Sales Force Development, Training, Sales Operations, Leadership, Channel, Outside Sales, Relationship Marketing, Market Planning, Product Marketing, Sales, Territory Management, Marketing, Team Leadership, Recruiting, Management, Competitive Analysis, Customer Service, Cold Calling, Direct Sales, Trade Shows, B2B, Telecommunications, Merchandising
Education
Stephen F. Austin State University 1989 — 1993
BBA, Business
Linden Tree Software Solutions January 2015 - Present
American Bankers Association August 2008 - January 2015
STG INC 2006 - 2008
AcuSys July 2004 - April 2006
Verizon Avenue 2000 - 2003
OnePoint Communications, LLC August 1998 - December 2000
Business Equipment Center, Ltd 1996 - 1997
St. Paul's School August 1994 - June 1995
Skills
SQL, Data Analysis, Microsoft Excel, SharePoint, Management, Troubleshooting, Process Improvement, Databases, Project Management, Program Management, Strategic Planning, Research, Change Management, Vendor Management, Analysis, Report Writing, Social Media, Public Speaking, Business Analysis, Policy Analysis, Microsoft Office, Requirements Analysis, Editing
Education
Essex Community College 1992 — 1994
Associate
YouthBuild Lake County 2004 - Present
Verizon Avenue 1999 - 2003
The VenCom Group 1999 - 2001
Education
Kellogg Graduate School of Management 1989 — 1991
Masters, Marketing and Finance
Pomona College 1982 — 1986
BA, Economics
Verizon January 2002 - Present
Verizon January 2004 - July 2010
Verizon Avenue January 2002 - November 2004
Skills
Account Management, Vendor Management, Cross-functional Team..., Telecommunications, Solution Selling, Management, Program Management, Strategic Partnerships, Contract Negotiation, New Business Development
Education
Rider University 1974 — 1978
BS, Marketing
Bandwidth.com 2011 - Present
Aviat Networks October 2009 - April 2011
Hill-Rom August 2007 - May 2009
Verizon Avenue January 2006 - August 2007
Verizon Avenue June 2002 - January 2006
Duke University Medical Center November 2000 - April 2002
FIRST UNION MORTGAGE CORPORATION May 2000 - November 2000
Skills
Troubleshooting, Wireless Networking, Software Documentation, Technical Support, Windows XP, TCP/IP, IP, Routers, Hardware, Networking, Windows, Wireless, Customer Service, Security, Cross-functional Team..., Integration
Education
University of North Carolina at Chapel Hill
Bachelor of Science, Biology
Verizon March 2015 - Present
Verizon January 2013 - February 2015
Verizon March 2005 - December 2012
US Army March 1979 - November 2007
Verizon January 2001 - February 2005
Verizon Avenue January 1999 - March 2000
OnePoint Communications February 1997 - January 1999
Skills
Program Management, Cross-functional Team..., Vendor Management, Project Management, Telecommunications, Business Strategy, Marketing Strategy, Operational Efficiency, Risk Management, Process Efficiency, Team Leadership, Operations Management, Customer Service, Sales Management, Contract Negotiation, Business Development, New Business Development, Budgets, Project Planning, Product Management, Wireless, Negotiation, VoIP, Lean Six Sigma, Black..., Telephony, Leadership, Customer Satisfaction, Optical Fiber, CRM, Networking, Management, Network Engineering, Product Marketing, Security, Engineering, Process Improvement, Integration, T1, Team Building, Solution Selling, Troubleshooting, Strategic Partnerships, Managed Services, Strategy, Cloud Computing, Data Center, Fiber Optics, Call Centers, Computer Network..., IP
Education
Villanova University 2008 — 2009
Project Management, Masters Certificate
Communication Course, Ft Gordon, GA 1992 — 1993
US Army, Commnications
University of Alaska Fairbanks 1983 — 1985
History
EZ Language Services August 2002 - Present
Verizon Avenue 2001 - 2002
Shaw Middle School 1997 - 1999
Education
George Mason University 1999 — 2000
Extended Studies, Human Growth & Development, Foreign Language Methodologies
University of Virginia 1993 — 1997
BA, Spanish and Afro-American Studies
Novo Nordisk A/S August 2012 - Present
Novartis April 2010 - December 2012
RCN October 2009 - March 2010
sanofi-aventis June 2004 - October 2009
Bradley Pharmaceuticals July 2003 - July 2004
Verizon Avenue June 2001 - April 2003
Skills
New Business Development, Hospitals, Healthcare, Cardiology, Territory, Sales, Long Term Care, Endocrinology, Diabetes, Women's Health, Customer Presentations, Business Planning, Closing, Strategic Planning, Pharmaceutical Sales, Protocol Implementation, Consultative Selling, Dermatology, Selling, Oncology, Sales Operations
Education
Elon University 1997 — 2001
Bachelor of Science, Major in Business Administration, concentration in Finance. Minor in Accounting
Celgene July 2014 - Present
Onset Dermatologics November 2013 - July 2014
LEO Pharma November 2012 - October 2013
Medicis Pharmaceuticals January 2008 - January 2012
Bradley September 2004 - January 2008
Verizon Avenue August 2002 - September 2004
Apex Systems, Inc August 2001 - August 2002
Education
Ohio University 1997 — 2001
Bachelor, Communications, Business
Ohio University
Bachelor of Science, Interpersonal Communications
F5 Networks October 2011 - September 2015
The McCreary Law Group, PLLC. 2007 - 2009
Inside-Out Home Improvement LLC 2004 - 2007
Verizon Avenue 2001 - 2003
Skills
Cisco Technologies, Networking, Switches, IP, Firewalls, Routers, VPN, Security, Routing, WAN, DNS, Network Administration, Load Balancing, Network Security, BGP, TCP/IP, F5 BigIP, VoIP, VMware, Virtualization, Data Center, Cloud Computing, Network Architecture
Education
Regis University 2008 — 2011
BA, Liberal Arts
Verizon Enhanced Communities January 2010 - Present
Verizon Avenue October 1998 - January 2010
Education
Brooklyn College
Early Childhood Education and Teaching
Case Design/Remodeling, Inc. 2004 - Present
Verizon Avenue 2001 - 2004
Feld Entertainment 1988 - 2001
Ernst & Young 1984 - 1988
Skills
Budgets, Financial Reporting, Process Improvement, Forecasting, Accounting, Internal Controls, Sarbanes-Oxley Act, Finance, Strategic Financial..., Financial Modeling, Financial Analysis, Project Management, Business Planning, Strategy, Auditing, Contract Negotiation, Microsoft Office, Business Process..., Payroll, General Ledger, Variance Analysis
Education
University of Maryland College Park 1980 — 1984
BS, Accounting
Sprint February 2014 - Present
Sprint Nextel March 2012 - Present
Freddie Mac August 2006 - February 2012
Amentra 2004 - 2006
Verizon Avenue January 2003 - January 2005
Skills
RF, Telecommunications, Wireless Networking, 4G, WiMAX, 3G, TCP/IP, LTE, Mobile Devices, M2M, QTP, XML, Quality Center, JavaScript, VBScript, Visual Basic, Microsoft SQL Server, Java, Windows Scripting, C#, .NET Compact Framework, NAnt, HTML, Flash, MySQL, AJAX, CSS, Perl, COBOL, Rational Robot, ClearCase, ClearQuest, Doors, Visual Studio, Remedy Ticketing System, Rational Functional..., Subversion, DHCP, DNS, FTP
Education
Drake University 1998 — 2002
Bachelor's degree, Information Technology and Insurance
Verizon Telecom April 2012 - Present
Verizon Telecom January 2005 - April 2012
Verizon Avenue October 2000 - December 2004
Alltel Information Pvt Ltd 1998 - 2000
Business India Information Technology Ltd 1996 - 1998
Skills
Telecommunications, Computer Network..., Enterprise Architecture, Process Improvement, Team Leadership, Project Management, Capacity Management, System Architecture
Education
Shivaji University 1992 — 1996
Bachelor of Engineering, Electronics
Neustar, Inc. July 2015 - Present
PCAOB November 2011 - July 2015
SRA International July 2010 - November 2011
Verizon Avenue February 2002 - July 2010
Skills
CCNA, CCNP, ITIL, Data Center, Cisco Technologies, TCP/IP, Computer Network..., Security, Windows Server, VPN, Routing, Network Security, DHCP, Network Engineering
Education
George Mason University 2003 — 2006
BS, Information Technology
Unemployed - seeking part-time or work from home November 2014 - May 2015
Pinnacle Technical Resources July 2012 - October 2013
None November 2011 - July 2012
Capgemini North America, BPO Division November 2010 - October 2011
Nokia Siemens Networks April 2009 - October 2010
Nokia Siemens Networks for Capgemini and Robert Half Finance and Accounting 2009 - 2010
Robert Half International September 2005 - April 2009
Verizon Avenue August 1997 - May 2003
Equifax, Inc 1966 - September 1995
Skills
Software Documentation, Training, Program Management, SAP, Invoicing, Human Resources, Accounts Receivable, Logistics, Accounts Payable, Employee Engagement, Vendor Management, Account Reconciliation, Quality Assurance, Account Management, Process Improvement, Management, Cross-functional Team..., Operations Management, Telecommunications, Wireless, Project Management, Leadership
Education
Syracuse University 1994 — 2001
Masters, Social Science
Georgia State University
Bachelor, English
Oglethorpe University
No, Liberal Arts
Samsung December 2014 - Present
General Mills February 2004 - December 2014
Verizon Avenue September 2001 - June 2003
Skills
Consumer Products, Nielsen, AC Nielsen, Customer Insight, Grocery, Categorization, Key Account Development, Forecasting, Competitive Analysis, Cross-functional Team..., Brand Management
Education
Ball State University 2000 — 2001
Master's degree, Information and Communication Sciences, GPA: 3.8
Ball State University 1995 — 1998
Bachelor's degree, Marketing, GPA: 3.8
Inmarsat Government June 2011 - Present
Inmarsat Government June 2007 - June 2011
General Dynamics Information Technology April 2004 - June 2007
General Dynamics Information Technology August 2003 - April 2004
Verizon Avenue April 2002 - May 2003
Verizon Avenue October 2001 - April 2002
Verizon Avenue August 1999 - October 2001
Skills
PMP, Project Management, Program Management, Quality Management, Telecommunications, Requirements Gathering, Process Improvement, Data Analysis, Program Financial..., Project Delivery, Project Planning, Management, Analysis, Strategy
Education
Ball State University 1998 — 1999
Master of Science (MS), Information and Communication Sciences
Ball State University 1994 — 1998
Bachelor of Arts (BA), Telecommunications; Corporate Media, Minor in Public Relations
Warriors 4 Wireless Teacher- High School- Language Arts- ReadingPinellas County Public SchoolsJanuary 2004 - June 2011
Verizon Avenue May 1998 - March 2003
Education
Stony Brook University 1990 — 1992
Bachelor's Degree, English Literature and English/Language Arts Teacher Education