VSP Vision Care
Industry: Company
DescriptionVSP Vision Care is a vision care health insurance company operating in Australia, Canada, Ireland, the US, and the UK. It has about 80 million people worldwide and is the largest vision insurance company in the United States. Members: 85 million (2017) Headquarters: Rancho Cordova, California, United States CEO: Michael Guyette (13 Feb 2018–) Subsidiaries: Marchon Eyewear, Inc., Office Mate, Altair Eyewear Founder: Bernhardt N. Thal Founded: September 1955
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VSP Vision Care Employees
Cassin & Cassin LLP September 2015 - Present
Pearson, Simon & Warshaw, LLP February 2015 - September 2015
Pepperdine University School of Law August 2012 - May 2014
Pepperdine University Law Review August 2012 - May 2014
VSP Vision Care May 2013 - August 2013
Pepperdine University School of Law June 2012 - June 2013
Skills
Legal Research, Legal Writing, Westlaw, Research, Public Speaking, Editing, Event Planning, PowerPoint, Teaching, Microsoft Office
Education
Pepperdine University School of Law 2011 — 2014
Doctor of Law (J.D.), International and Comparative Law
Saint Mary's College of California 2007 — 2011
Bachelor of Arts (B.A.), International Business and French
VSP Vision Care November 2014 - December 2014
Atlona Technologies March 2012 - September 2014
Stanford Linear Accelerator Center June 1994 - January 2013
Monster Cable products December 2004 - June 2011
Electronic Arts (EA) March 2004 - September 2004
Netflix October 2003 - December 2003
Hello Direct January 1999 - August 2003
KNBR Radio August 1997 - April 1999
Skills
Training, E-commerce, Management, Microsoft Office, Sales, PeopleSoft, Call Center, Social Networking, Product Development, Sales Operations, Customer Satisfaction, Retail, Cross-functional Team..., Product Marketing, Consumer Electronics, Account Management, CART, Trade Shows, Amdocs Clarify, Salesforce.com, CRM, Marketing, Business Development, Customer Service, Project Management, Analysis, Inventory Management, Red Prairie, Strategic Partnerships, Leadership, Troubleshooting, B2B, Marketing Communications, Outlook, Call Centers, Forecasting, Sales Management, Competitive Analysis, Access, Product Management, Marketing Strategy, Team Building, Email Marketing, Product cart, Clarify, NetSuite
Education
San Francisco State University 1990 — 1994
BA
San Jose City College 1988 — 1990
Associate of Arts (AA)
Santa Teresa High 1983 — 1987
High School Diploma
The Olive Garden Restaurant July 2014 - Present
VSP Vision Care February 2014 - Present
Macy's November 2013 - February 2014
The Salvation Army 2012 - October 2013
The Home Depot December 2011 - February 2012
Tampa Bay Engineering May 2005 - January 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Volunteer Management, Fundraising, Microsoft Excel, Retail, Photography, Sales, Facebook
Education
Nashville State Community College
DJB CARRION 1981 - Present
VSP Vision Care October 1989 - September 2011
Alamo Rent A Car 1985 - 1989
Skills
Event Management, Customer Service, Event Planning, Corporate Events, Project Management, Facilities Management, Team Management, Marketing Communications, Technology, Lighting Design, Stage Lighting, AutoCAD, Professional Audio, Wedding DJ, Emcee, Engaging Public Speaker, Events Coordination, Backdrops, Long-term Customer..., Serato Scratch Live, Custom Monograms
Education
Jefferson High School, Daly City, California 1979 — 1983
Skyline College
AA Degree, Business, Management, Marketing, and Related Support Services
Wire Stone October 2014 - July 2015
VSP Vision Care September 2013 - March 2014
VSP Vision Care May 2013 - August 2013
Eide Bailly Technology Consulting July 2011 - December 2012
Vanity July 2009 - April 2011
Microsoft April 2006 - January 2009
Microsoft 2001 - 2008
Microsoft January 2005 - January 2006
Write Now Communications May 1998 - June 2003
Microsoft January 2002 - January 2003
Skills
Writing, Strategic Public..., Public Speaking, Event Planning, Press Releases, Press Conferences, Strategic Media..., Social Media, Social Media Marketing, Social Media..., Creative Writing, Web Marketing, Web Planning, Company Newsletters, Market Research, Ap Style, Product Marketing, Public Relations, Media Relations, Services Marketing, Marketing, Advertising, Brand Development, Marketing Strategy, Marketing Communications, Email Marketing, Newsletters, Promotions, Web Design, Blogging, Lead Generation, Corporate Branding, Strategy, Event Management, Corporate Communications, Business Development, Strategic Communications, Publicity, Market Planning, Publishing, Integrated Marketing, Strategic Planning, Online Marketing, Multi-channel Marketing, Internal Communications, Product Launch, Management, Direct Mail, Entrepreneurship, Direct Marketing
Education
Minnesota State University, Mankato 1987 — 1991
Bachelor of Arts, Mass Communications, Journalism, Speech, Public Relations
John Marshall High School 1985 — 1987
Emerge Diagnostics March 2015 - Present
GenMark Diagnostics August 2014 - February 2015
Sendx Medical, Inc. August 2013 - August 2014
VSP Vision Care April 2013 - July 2013
Barcode Printers Inc November 2012 - April 2013
Sprint June 2011 - October 2012
Skills
Customer Service, Sales, Manufacturing, Customer Satisfaction, Sales Operations, Data Entry, Microsoft Office, Higher Education, Retail, E-commerce, Wireless, Customer Experience, Web Design, Sales Management, Team Building, Training, cGMP practices, cGMP manufacturing, Quality Control
Education
University of San Diego 2009 — 2011
Bachelor of Arts (B.A.), Ethnic Studies
MiraCosta College 2006 — 2009
Associate of Arts (AA), General Studies
Oceanside High School 2002 — 2006
High School Diploma
United States Army July 2003 - Present
US Army July 2003 - Present
VSP Vision Care May 1997 - April 2006
Skills
Security Clearance, Army, Military, Military Experience, Military Operations, Command, Force Protection, Weapons, Military Training, DoD, Intelligence Analysis, Operational Planning, Counterterrorism, Defense, Tactics
Education
Pierce College 2008 — 2015
Associate of Arts (AA), Health Services/Allied Health/Health Sciences, General
Del Campo 1991 — 1995
VSP Vision Care January 2014 - December 2014
Northwestern Mutual October 2012 - May 2013
Blue Oaks Elementary School June 2010 - June 2011
Autism Speaks - Sacramento Walk Now for Autism March 2008 - October 2009
Citron Studio 2008 - 2009
Gold Country Mother of Multiples June 2006 - June 2008
Captus Networks September 2003 - March 2004
BlueFolder Media Group, Inc. June 2002 - August 2003
The Stephenz Group March 1999 - June 2002
P3M (Paradigm 3 Marketing) November 1996 - March 1999
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Web Analytics, Online Research, Typing, Data Entry, Marketing, Marketing Communications, Advertising, Lead Generation, Research, Leadership, Marketing Strategy, Sales, Customer Service, Strategic Planning, Social Media Marketing
Education
Loyola Marymount University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Marketing
Los Gatos High School
Bachelor of Business Administration (BBA), Marketing
SA-Tech, Inc. September 2008 - Present
Baja Fresh April 2010 - Present
California Department of Justice January 2015 - Present
VSP Vision Care April 2014 - December 2014
Clear Capital September 2013 - March 2014
ALLDATA December 2010 - September 2013
California Board of Equalization December 2008 - December 2010
Administrative Systems, Inc. April 2007 - December 2008
Kaplan September 2000 - March 2007
Berkeley Software Design Inc. March 2000 - September 2000
Skills
Java, Scrum, Software Development, Agile Methodologies, Enterprise Software, REST, Tomcat, Software Engineering, Agile Project Management, Web Services, SDLC, Spring, SQL, XML, SOA, Java Enterprise Edition, Project Planning, JSP, Databases, Cloud Computing, Team Leadership, Linux, Requirements Analysis, Hibernate, Vendor Management, Enterprise Architecture, Business Analysis, Eclipse, Test Driven Development, Unix, Software Project..., IT Strategy, Energy Industry, Natural Gas, Electricity, MongoDB, Cassandra, Entrepreneurship, Internet Entrepreneur, Deregulation, Object Oriented Design, Object Oriented Modeling, CMS, Maven, Taxonomy, Lead Generation, Online Marketing, Web Applications, Integration, SaaS
Education
Monash University 1997 — 1999
Masters, Information Technology
Eastern Mediterranean University 1993 — 1997
Bachelor, Electrical & Electronic Engineering, GPA 3.85 / 4.00
ProMatch August 2013 - April 2014
Tech in Motion Events 2014 - 2014
Healthy Cooking Solutions 2009 - 2013
Department of Veterans Affairs June 2010 - September 2012
VSP Vision Care 2012 - 2012
Little Manila Oriental Food and Gift Mart 2007 - 2009
Retail Pro International, LLC 2005 - 2007
Skills
Asset Security, Security Assessment, Security Policies, Physical Security, Windows Server, Linux, Visio, Data Privacy, Systems Analysis, Microsoft Office, Project Management, IT Audit, Office 2010, SQL, SAP, Microsoft Sharepoint..., Windows 8, Microsoft Office 2010, C#, Medical Office Manager, RIMS (Research In..., Medical Software, HEAT (FrontRange..., Adobe LiveCycle, Point-of-Sale Systems, Desktop Support..., Team Management, Highly detail oriented, Quality Control, Educational Technology, Peachtree, QuickBooks, Medical Billing, VistA (Veterans Health...
Education
DeVry University 2014 — 2016
Bachelor's Degree, Computer Information Systems - Cyber Security Programming
Heald College 2010 — 2012
Associate of Applied Science, Information Technology with Emphasis in Network Security
St. Paul University Manila
Information and Computer Science
St. Scholastica's College Manila
VSP Vision Care January 2012 - Present
Lakeside Church 2003 - Present
VSP Vision Care January 2010 - December 2011
VSP Vision Care November 2006 - December 2009
Skills
AutoCAD, Archibus, MeetingPlanner, Microsoft Office, Innovation Games, Facilities Management, Events Coordination, College Ministry, Small Group, Leadership, Team Building, Team Leadership, Leadership Development, Budgets, Strategic Planning, Program Management, Management, Customer Service, Project Management, Public Speaking, Sales, Process Improvement, Training
Education
Western Seminary 2013 — 2016
Master's Degree, Divinity/Ministry
William Jessup University 2011 — 2013
Bachelor of Science (BS), Christian Leadership
Folsom Lake College 2006 — 2011
VSP Vision Care April 2014 - Present
VSP (Vision Service Plan) January 2011 - Present
Coldwell Banker February 2005 - January 2011
Superior Vision Services March 2010 - December 2010
Skills
Marketing, Program Management, Sellers, Coaching, CRM, Health Insurance, Microsoft Office, Microsoft Excel, Marketing Strategy, Outlook, Vision Insurance
Education
San Diego State University-California State University 2000 — 2003
Bachelor of Science, Child Development
Christian Brothers High School 1995 — 1999
Aetna October 2013 - Present
Coventry Health Care, an Aetna Company March 2011 - October 2013
COMSYS November 2010 - March 2011
Eyefinity May 2008 - October 2010
VSP Vision Care June 2000 - May 2008
Education
Grand Canyon University 2014 — 2019
Doctorate of Business Administration (D.B.A) with an Emphasis in Management
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Business Administration and Project Management
National University
Bachelor of Business Administration (B.B.A.), Business
VSP Vision Care June 2014 - Present
Ready Set Go! December 2011 - Present
Delinea Design December 2011 - July 2014
Apple Retail October 2010 - January 2013
Turnpost Creative Group February 2009 - December 2011
Infuze Creative May 2008 - February 2009
Elevate LLC May 2006 - May 2007
Skills
CSS, HTML, JavaScript, PHP, Web Design, Front-end, Web Development, HTML 5, Adobe Creative Suite, Graphic Design, XHTML, Layout, SEO, OS X, Dreamweaver, InDesign, User Experience, CMS, User Interface Design, jQuery, Logo Design, Flash, Adobe Fireworks, Website Development, ActionScript, WordPress, Interaction Design, CSS3, HTML5
Education
Hastings College 2004 — 2008
BA, Media Productions
Lexington High School 2000 — 2004
VSP Vision Care November 2014 - Present
Sagacious Consultants October 2013 - November 2014
Sagacious Consultants August 2012 - October 2013
Epic January 2010 - August 2011
Skills
Software Implementation, Project Management, Leadership, Software Project..., Training, Healthcare Information..., Analysis, Software Documentation, Microsoft Office, Customer Service, Project Coordination, Epic Systems, Data Analysis, Visio, Healthcare IT, Italian, Software Training, Software Quality..., Technical Support, Technical Writing, Change Management, User Interface, Project Implementation, End User Training, End User Support, HIPAA, Business Analysis, SharePoint, Process Improvement, EHR, Public Speaking, EMR, Documentation, Integration, Team Leadership, Testing, Healthcare Consulting, Communication, Problem Solving, Writing, Project Portfolio...
Education
University of Arizona 2005 — 2009
B.A., Italian Language and Literature, English Literature
San Francisco State University 2009 — 2009
Study Abroad Trip, Italian Renaissance Art, History, and Culture
Sustain Environmental Inc November 2012 - Present
Sacramento Internet Consultant August 2009 - Present
New Directions, Inc. June 2010 - November 2012
VSP Vision Care June 2002 - August 2009
VSP Vision Care January 1998 - June 2000
VSP Vision Care November 1994 - January 1998
System Integrators, Inc January 1990 - November 1994
Skills
PHP, JavaScript, CGI/Perl, MySQL, XHTML, CSS, MS Office Suite, Access, Visio, Google Analytics, Google Webmaster Tools, Google Website Optimizer, Cognos, Wordpress, Agile Project Management, Business Intelligence, New Business Development, Online Marketing, Marketing Strategy, Social Media Marketing, E-commerce, SQL, Social Media, Web Development, Business Analysis, HTML, SEO, Testing, Requirements Analysis, Web Analytics, Database Management, Analytics, CMS, Excel, Data Analysis, Microsoft Excel, Content Management, SEM, Online Advertising, Microsoft Office, Management, WordPress, Start-ups, Social Networking, Database Admin, Mobile Devices, Product Marketing, Strategy, jQuery, Marketing
Education
San Francisco State University 1986 — 1989
Master of Business Administration (M.B.A.), Marketing
San Francisco State University 1979 — 1983
BA, Fine/Studio Arts, General
Sacramento City College
Certificate, Web Development
Iron Range Capital Partners, LLC February 2015 - Present
VSP Vision Care February 2010 - Present
Profit Velocity Solutions November 2011 - December 2014
Duro Bag Manufacturing Company September 2010 - June 2011
O-I October 2007 - June 2009
International Paper July 2005 - March 2007
International Paper December 2002 - June 2005
International Paper January 2001 - January 2002
International Paper January 1997 - January 2001
International Paper January 1996 - January 1997
Skills
Global Management, Operations, Packaging, Sales Management, Sales, Manufacturing, Business Development, International Sales, Strategic Planning, Strategic Partnerships, Supply Chain Management, Sales Operations, Product Development, Supply Chain, Cross-functional Team..., Business Strategy, Management, Six Sigma, Leadership, P&L Management, Pricing, Logistics, Negotiation, Budgets, Marketing, P&L, Training, Selling, Strategy, Process Improvement, Lean Manufacturing, New Business Development, Continuous Improvement, Business Planning, Team Building, Executive Management, Change Management, Contract Negotiation, Analysis, Operational Excellence, Engineering, International Business, Key Account Management, Cost Reduction
Education
McMaster University 1975 — 1981
Bachelor of Civil Engineering and Management, Engineering, Business
VSP January 2008 - Present
VSP Vision Care July 1998 - January 2008
Anthem January 1993 - July 1998
Skills
Business Intelligence, Cognos, Business Analysis, Process Improvement, Data Warehousing, Access, Data Analysis, Visio, Business Objects, Business Process, Requirements Analysis, SDLC, Microsoft Excel, Change Management, Customer Service, Testing, Outlook
Education
Sacramento City College 1995 — 2005
Computer Science
University of California, Davis 1979 — 2003
Bachelor's degree, International Relations and Affairs
Farmers Insurance September 2014 - Present
Aflac September 2014 - Present
VSP Vision Care September 2014 - Present
Skills
Customer Service, Leadership
Education
Western Governors University 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Iowa Western Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Business Management, 3.697
Express Scripts March 2007 - Present
Paragon Life Insurance Company - MetLife 1997 - 2006
VSP Vision Care 1989 - 1994
Skills
Administrative..., Outlook, Data Entry, Office Management, Calendaring, Lotus Notes, Access, Visio, Spreadsheets, Travel Arrangements, PowerPoint, PeopleSoft, Confidentiality, Microsoft Excel, Healthcare, Microsoft Office, Microsoft Word, Calendars, Customer Service, Software Documentation
Education
Maryville University of Saint Louis
Bachelor of Arts (B.A.), Organizational Leadership
St. Louis Community College
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
Mercury Insurance December 2014 - Present
VSP Vision Care April 2008 - September 2014
EDS Group May 2007 - January 2008
Hardware Professionals Network/ Super Computers June 2001 - April 2007
Skills
Java Application..., JIRA, Help Desk Support, Desktop Application..., Network Administration, Network Security, Computer Hardware, MySQL, Quality Assurance, Employee Training, Project Management, Software Project...
Education
MTI College 2013 — 2014
Application development certification, Computer Programming
VSP Vision Care June 1996 - Present
National University 1986 - 1991
Skills
Business Analysis, Requirements Analysis, SDLC, Visio, Business Intelligence, Analytics, Requirements Gathering, Agile Methodologies, Analysis, Data Warehousing, SharePoint, Requirement..., Process Improvement, Business Process Design, User Acceptance Testing, Project Management, Business Analytics, Leadership, Business Process, Project Portfolio..., Agile Project Management, Vendor Management, PMP, Software Documentation
Education
National University 1986 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Apple 2014 - Present
UC Davis June 2013 - September 2013
VSP Vision Care June 2012 - April 2013
VSP Vision Care September 2011 - April 2013
VSP Vision Care March 2011 - July 2012
Skills
replace computer..., Software Installation, Computer Hardware, Computer Hardware..., Virus Removal, Internet Troubleshooting, configure computer..., test hardware fails, Forklift Operator, Filing, Phone Etiquette, Multi-line Phone, Scanners, Appointment Scheduling, Portal Technologies
Education
Sacramento City College 2015 — 2019
degree in progress, Computer Programming
Sacramento City College 2009 — 2014
Associate's Degree, Computer Programming
Seattle Public Schools April 2015 - Present
Alderwood Children's Dentistry January 2008 - April 2015
Expedia, Inc. September 2006 - January 2008
Washington Mutual (WAMU) October 2005 - August 2006
VSP Vision Care August 2002 - May 2005
VSP Vision Care June 2002 - August 2002
Dell December 2000 - May 2001
Dell June 1999 - December 2000
Dell May 1998 - June 1999
Pflugerville ISD August 1997 - January 1998
Skills
Business Analysis, Management, Project Management, Business Strategy, Leadership, Strategic Partnerships, Negotiation, Strategic Planning, Start-ups, Management Consulting, Entrepreneurship, Online Marketing, Marketing Strategy, Change Management, Analytics, Program Management, Business Development, Web Analytics, Product Management
Education
Texas State University-San Marcos 1996 — 1998
MS, Mathematics Education
The University of Texas at Austin 1992 — 1994
Mathematics Education
Rochester Institute of Technology 1984 — 1993
Bachelor of Science (BS), Finance, General
SD Mayer & Associates LLP November 2014 - Present
Accretive Solutions November 2013 - November 2014
Albert Lowey-Ball Associates, Inc. July 2006 - November 2014
VSP Vision Care December 2008 - November 2013
Skills
QuickBooks Online..., Accounting, Account Reconciliation, QuickBooks, Microsoft Excel, Accounts Payable, Microsoft Office, General Ledger, Analysis, Pivot Tables, Accounts Receivable, PowerPoint, , Adobe Photoshop, Web Design, Computer Maintenance, Computer Repair, Payroll, Leadership, Invoicing, Financial Statements, Accruals, Journal Entries, Finance, Financial Analysis, Payroll Processing, Relationship Building, Bookkeeping, Fixed Assets, Financial Accounting, SAP, Spreadsheets, Research, GAAP, Data Analysis, Expenses, Process Improvement, Microsoft Word, Forecasting, Financial Reporting, Bank Reconciliation, Outlook, Time Management, Managerial Finance, Customer Service, ADP Payroll, Cash Flow
Education
University of California, Davis 2003 — 2007
Bachelor of Arts, Economics
National University 2010 — 2013
Post Bachelor Degree; Bachelor of Science, Accountancy
VSP Global March 2015 - Present
VSP Vision Care August 2014 - March 2015
VSP Optics Group May 2014 - August 2014
University of California Davis Medical Center January 2014 - May 2014
At The Crossroads January 2012 - May 2012
Haight Street Eyecare February 2011 - May 2012
USF Psychology Department August 2009 - May 2011
USF Psychology Department 2010 - 2011
USF Psychology Department 2010 - 2011
ClearVue Eye Care January 2009 - June 2009
Skills
PowerPoint, Microsoft Office, Event Planning, Public Speaking, Research, Microsoft Excel, Microsoft Word, Social Media, Community Outreach, Nonprofits, Fundraising, Customer Service, Healthcare, Mental Health
Education
University of San Francisco 2009 — 2012
Bachelor of Arts (BA), Kinesiology and Exercise Science
Sierra College 2008 — 2009
VSP Vision Care May 2015 - Present
Safelite AutoGlass May 2015 - May 2015
CallCenterQA.org December 2014 - May 2015
Groupon September 2014 - November 2014
Allstate April 2013 - April 2014
SAIC April 2001 - April 2013
Skills
Insurance, Umbrella Insurance, Casualty, Liability, General Insurance, Property & Casualty..., Underwriting, Renters, Professional Liability, Inland Marine, Homeowners, Commercial Lines, Claim, Casualty Insurance, Call Centers, Customer Service, Microsoft Office, Risk Management, Team Building, Coaching, Customer Relations, Online Marketing, Sales
Education
Liberty University 2013 — 2015
Bachelor of Applied Science (BASc), Paralegal Studies
AD BANKER 2013 — 2013
PERSONAL LINES INSURANCE, PERSONAL LINES
Virginia College-Birmingham 2010 — 2012
Associate of Science (AS), Paralegal Studies
C3i April 2014 - Present
McCann School of Business May 2012 - Present
TMS Health, a Xerox Company July 2010 - April 2012
TMG Health September 2009 - January 2010
VSP Vision Care May 2006 - June 2009
Nationwide Insurance November 2001 - May 2006
Skills
Computer Networking, Computer Hardware, Computer Repair, Customer Service, Consumer Relations, Access
Education
McCann School of Business and Technology 2012 — 2014
Associate's degree, Netwrok Administration
Encina High School 1996 — 1998
VSP Vision Care September 2013 - Present
Eyefinity June 2000 - September 2013
Skills
Vendor Management, Product Management, Team Building, Cross-functional Team..., Process Improvement, Team Leadership, Strategic Planning, Program Management, Strategy, Leadership, Business Analysis, Product Marketing, Product Development, Competitive Analysis, Healthcare
Education
Mansfield University of Pennsylvania
Bachelor of Arts (B.A.)
VSP Vision Care 2009 - Present
Chambers Consulting Services, Inc. 2008 - Present
OCLC Online Computer Library Center, Inc. 1996 - 2009
Huntington National Bank 1993 - 1996
Huntington National Bank 1989 - 1993
Huntington National Bank 1988 - 1989
Skills
Talent Acquisition, Employee Relations, Performance Management, Organizational Change, HR Strategy, Business Process..., Strategic Thinking, Interviews, Benefits Administration, Recruiting, Coaching, Culture Change, Team Building, Human Resources, Program Management, Organizational Design, HRIS, Deferred Compensation, HR Consulting, College Recruiting, Project Management, Payroll, Personnel Management, Succession Planning, Analysis, Training, Leadership, Employee Training, Onboarding, Management, Employee Benefits, Employee Engagement, Organizational..., Employment Law, Hiring, Time Management, Temporary Placement, Business Strategy, Workforce Planning, PeopleSoft, Budgets, Executive Coaching, Career Counseling, Mergers & Acquisitions, Leadership Development, Policy, Business Process, Applicant Tracking..., FMLA, Organizational...
Education
The Ohio State University - The Max M. Fisher College of Business
B.S. Business Administration, Human Resource Management
Linsly 1970 — 1978
Diploma, College Preparatory
Miami University
VSP Vision Care April 2014 - Present
CALIFORNIA DEPARTMENT OF PUBLIC HEALTH August 2013 - March 2014
University of Southern Mississippi January 2012 - August 2013
Hospital August 2010 - August 2011
Skills
SPSS, Public Health, Healthcare, Research, Training, Statistics, Clinical Research, Treatment, Teaching, Public Speaking, Psychology, Program Evaluation, Cpr Certified, Health Education, Health Promotion, Grant Writing, SAS
Education
University of Southern Mississippi 2012 — 2013
Masters in public health, epdemiology and biostatistics
NTR University of Health Sciences 2006 — 2011
CompNova June 2013 - Present
Volt Workforce Solutions April 2012 - Present
JCPenney August 2008 - January 2013
VSP Vision Care October 2011 - February 2012
Asian Medical Clinic July 2011 - August 2011
Humes Pipeline Systems February 2000 - June 2008
Skills
Microsoft Office, Data Entry, Communication skills, 40 WPM, Bilingual Hindi and Urdu, Medical Office Procedure, Knowledge of ICD-9CM,..., Practice Expert Software, Customer Satisfaction, CPT, HCPCS, Software, Auditing, Accounts Payable, 10 Key Touch, Customer Service, Process Scheduler, Invoicing
Education
Heald College 2010 — 2011
Associate of Science (AS), Medical Insurance Billing and Coding, 3.622
Fiji Institute of Technology 1999 — 2000
Associates, Accounting
Nasinu Muslim College
VSP Vision Care January 2014 - Present
Eyefinity June 2011 - January 2014
Education
Saint Mary's College of California 2006 — 2010
Bachelors of Science, Economics
MedAmerica March 2014 - Present
VSP Vision Care April 2013 - February 2014
Verizon Wireless June 2011 - April 2013
California Telephone November 2009 - August 2010
COMSYS May 2008 - August 2009
Olympic Systems March 2006 - February 2008
Omega Sales & Marketing March 2003 - December 2006
Royal Service, Inc July 2000 - June 2003
Skills
Windows Server, Vendor Management, Software Documentation, Servers, Software Installation, Disaster Recovery, Unix, Networking, VPN, Help Desk Support, Testing, Project Management, EDI, Team Leadership, Telecommunications, Change Management, Data Analysis, Microsoft Office, Recruiting, Strategic Planning, Customer Service, Team Building, Troubleshooting, Training, Coaching, Visio, Access, Windows, Databases, System Administration, SQL, Business Analysis, Security, Call Centers, Microsoft Excel, Documentation, Process Improvement
Education
UOP 2011 — 2013
Bachelors degree, IT
Heald College 1998 — 2000
degree; AA, Computer Science
Burt's Bees / The Clorox Company March 2012 - Present
The Clorox Company May 2009 - March 2012
Hidden Valley Ranch (The Clorox Company) June 2007 - May 2009
VSP Vision Care April 2006 - June 2007
Cerulean Consulting January 2002 - April 2006
Early California & Black Pearls Olive Company July 1999 - January 2002
The Clorox Company July 1995 - July 1999
Procter & Gamble June 1994 - August 1994
Monitor Consulting (now Deloitte) June 1991 - August 1993
Education
Harvard Business School 1993 — 1995
MBA, Business
University of California, Berkeley 1988 — 1991
BS, Marketing & Finance
VSP Vision Care September 2014 - Present
AT&T Mobility December 2006 - June 2014
OfficeMax August 2004 - January 2007
Skills
Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, Troubleshooting, Telecommunications, Wireless, Sales, Retail, Retail Sales, Team Leadership, Call Centers, Training, Direct Sales, Solution Selling
Education
Franciscan University of Steubenville 1999 — 2002
Bachcelor of Science, Computer Information Science
Walsh University
VSP Vision Care December 2014 - Present
Volt Workforce Solutions February 2014 - December 2014
Evers Law Group December 2013 - February 2014
Loughborough University School of Sport, Exercise, and Health Science October 2011 - January 2013
Past Times December 2010 - August 2011
Past Times October 2010 - December 2010
Sam's Club July 2009 - March 2010
Sears, Roebuck and Co. June 2009 - December 2009
Lake Forest College Learning and Teaching Center January 2009 - May 2009
Lake Forest College Department of Public Safety May 2006 - May 2009
Skills
Time Management, Organization, Close Attention to..., Project Management, Qualitative Research, Writing, Logical Thinker, Persistence, Learning Quickly, Database Searching, Facebook, Twitter, Moodle, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Acess, Convio, SPSS
Education
Loughborough University 2010 — 2014
Doctor of Philosophy (PhD), Sociology of Sport
Lake Forest College 2005 — 2009
Bachelor of Arts (BA), Sociology and Anthropology, International Relations
Mira Loma High School 2001 — 2005
Diploma
VSP Vision Care January 2015 - Present
VSP November 2009 - December 2014
VSP July 2008 - November 2009
VSP February 2006 - July 2008
Skills
Recruiting, Customer Service, Health Insurance, Insurance, Negotiation, Healthcare, Analysis, Customer Satisfaction, Sales, Team Building, Training
Education
Franklin University 2009 — 2010
Masters Degree, Masters of Business Administration (w/HR Concentration)
Franklin University 2004 — 2008
Bachelors, Business Administration
Roche December 2014 - Present
VSP Vision Care August 2013 - December 2014
Gulf South Medical Supply a division of McKesson January 2012 - August 2013
CHRISTUS Health May 2011 - September 2011
AstraZeneca January 2006 - January 2009
AstraZeneca May 2003 - January 2006
Pharmacia & Upjohn September 2000 - May 2003
Medline Industries 1998 - 2000
R.R. Horne & Company October 1994 - June 1998
Skills
Gastroenterology, Urology, Wound Care, Point of Care Device, Buy & Bill, Sales Effectiveness, Product Demonstration, Hospital Sales, Disposables, Formulary, Speaker Development, IDN, Building Relationships, Team Building, In-Service Training, Respiratory Products, Institutional Sales, Product Launch, Women's Healthcare Sales, KOL development
Education
Eastern Kentucky University 1990 — 1993
B.B.A., Marketing
VSP Vision Care July 2013 - Present
VSP February 1985 - Present
Skills
Employee Benefits, Disability Insurance, Direct Sales, Insurance, Health Insurance, Managed Care, Health Savings Accounts, Sales, Brokers, Account Management, Benefits Administration, Medicare, Underwriting, Management, Strategic Partnerships, Strategy
Education
Penn State University
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
VSP Vision Care November 2013 - Present
Vanir Construction Management December 2009 - September 2013
E*Trade Financial November 2006 - December 2009
FitzGerald Communications (now Fleishman-Hillard) August 2004 - October 2006
Connect Public Relations 2002 - 2004
Sterling Hager February 2001 - October 2001
Skills
Public Relations, Corporate Communications, Marketing Communications, Media Relations, Social Media, Writing, Brand Development, Product Launches, Website Development, Press Releases, Social Media Marketing, Internal Communications, Copywriting, Strategic Communications, Event Management, Marketing Strategy, Newsletters, Editing, Facebook, Social Networking, Community Relations, Communications Strategy, SEO, Promotions, B2B, Messaging, Account Management, Customer Relations, Executive Communications, Investor Relations, Publicity, Lead Generation, Microsoft Office, Employee Relations, Vendor Relations, Community Outreach, Email Marketing, Online Marketing, Proposal Writing, Advertising
Education
St. Mary's College of California 1996 — 2000
BA, Communication, Psychology
Novato High School 1992 — 1996
High School, General Studies
VSP Vision Care April 2014 - Present
VSP Vision Care July 2013 - Present
VSP March 2012 - July 2013
VSP Vision Care April 2010 - March 2012
Friends of the Judiciary History Center July 2004 - June 2011
VSP January 1999 - March 2010
Various Non-Profit Organizations January 1999 - January 2010
Kalihi Valley Neighborhood Board #16 May 2006 - June 2009
Friends of the Judiciary History Center July 2005 - June 2006
Skills
Healthcare, Budgeting, Strategic Planning, Customer Service, Budgets, Insurance, Leadership, Management, Project Management, Marketing, Employee Benefits, New Business Development, Negotiation, Recruiting, Account Management, Public Speaking, Policy, Coaching, Time Management, Nonprofits, Change Management, Training, Process Improvement, Team Building, Analysis, Research, Program Management, Leadership Development, Team Leadership, Organizational..., Strategy, Networking, Human Resources, Data Analysis, Sales, CRM, Call Centers, Teamwork, Vendor Management, Health Insurance, Business Analysis, Customer Retention
Education
Hawaii Pacific University 1996 — 2000
BA, Political Science
Heald College-Honolulu 1993 — 1995
Associate's degree, Data Modeling/Warehousing and Database Administration
PANDORA A/S August 2014 - Present
VSP Vision Care 2013 - July 2014
Lumens Light + Living 2012 - 2013
Jewelry Television 2008 - 2012
Jewelry Television 2005 - 2008
Jewelry Television 2003 - 2005
ACNTV 2000 - 2001
South Central Communications 1998 - 2000
Skills
Email Marketing, Online Marketing, Direct Marketing, E-commerce, Marketing, Digital Marketing, Marketing Research, Marketing Strategy, SEM, Retail, Market Research, Business Planning, Product Marketing, Social Media Marketing, Social Networking, B2B, Content Strategy, Affiliate Marketing, Multi-channel Marketing, Advertising, Competitive Analysis, Market Planning, Online Advertising, Mobile Marketing, Digital Strategy, Digital Media, Marketing Communications, Promotions, Google Analytics, PPC, Jewelry, Integrated Marketing, Brand Management, Web Analytics, Creative Direction, Brand Awareness, Trade Shows, Customer Insight, Customer Retention, Marketing Management, Direct Mail, Strategic Partnerships, Customer Experience, Customer Acquisition, Media, Fashion
Education
University of Tennessee-Knoxville - College of Business Administration 2001 — 2002
MBA, Business and Marketing
University of Tennessee-Knoxville 1994 — 1998
BS Communications, Communications
VSP Vision Care October 2013 - Present
Hewlett-Packard May 2009 - Present
Skills
Business Analysis, Visio, Requirements Analysis, SharePoint, Business Process, Requirements Management, Systems Analysis, Business Process..., Business Requirements, Requirements Gathering, Process Improvement, Gap Analysis, Quality Center, Windows, Business Intelligence, System Testing, Use Case Analysis, Activity Diagrams, Requirements..., Non-Functional..., Use Case Diagrams, Requirement..., Traceability Matrix, Workflow Diagrams, Go Live Support, Full Life Cycle..., Post Go Live Support, Software Documentation, Software Project...
Education
Kaplan University 2007 — 2009
Bachelor of Science (BS), Criminal Justice and Corrections
VSP Vision Care September 2013 - Present
Coalition for Compassionate Care of California March 2009 - March 2013
Hospice By The Bay September 2002 - April 2009
Dallabrida & Associates March 2001 - March 2002
American Medical Association January 1996 - November 2000
Organizational Effectiveness Consultants July 1994 - January 1996
Marilyn Miglin, L.P. June 1989 - July 1994
Skills
Non-profits, Healthcare, Marketing Communications, Strategic Planning, Public Relations, Marketing, Community Outreach, Public Speaking, Team Building, Project Management, Event Planning, Fundraising, Strategic Communications, Website Development, Social Media, Press Releases, Web Design, Graphic Design, Newsletters, Editing, Hospice, Health Education, Public Policy, Strategic Leadership, Business Development, Market Research, Healthcare Management, Organizational..., Relationship Management, Association Management, Coalition Development, Advance Care Planning, Employee Relations, Board Relations, Management, Writing, Community Development, Elder Care, Nonprofits, Budgets, Volunteer Management, Leadership, Program Development, Case Managment, Grant Writing, Long-term Care, Media Relations, Patient Advocacy, Social Services
Education
Roosevelt University 1988 — 1993
Bachelor of Science (B.S.), Business Administration/Marketing
VSP Vision Care November 2013 - Present
SAME July 2006 - Present
ICF International October 2011 - October 2013
ARCADIS February 2005 - October 2011
Concepts in Community Living January 2004 - February 2005
Skills
Government, Project Management, Strategic Planning, Program Management, Business Development, Management, Marketing, Leadership, Policy, Strategy
Education
University of Oregon 1998 — 2002
BA, English and Business
Københavns Universitet
International Business
VSP Vision Care April 2013 - Present
Vision Service Plan August 2006 - April 2013
The Citizens Bank of Logan May 2004 - August 2006
US Army May 1997 - June 2001
Skills
Customer Service, Performance Management, Coaching, Microsoft Office, Negotiation, Team Building, Problem Solving, Change Management, Excel, Word, Leadership Development, Policy, Employee Benefits, Succession Planning, Mentoring, Customer Relations, Diversity & Inclusion, Cultural Diversity, Employee Relations, Process Improvement, Call Centers, Training, Customer Satisfaction, Leadership, Insurance, Strategic Planning, Microsoft Excel
Education
Muskingum College 2014 — 2016
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Vinton County Consolidated High School 1994 — 1997
Hillside Christian Church January 2013 - Present
VSP Vision Care June 2013 - February 2014
Adventure Christian Church February 2010 - February 2012
Health Net, Inc April 2008 - February 2009
Health Net, Inc May 2007 - April 2008
Health Net, Inc. April 2006 - May 2007
Medical Excess LLC January 2000 - April 2006
Medical Excess LLC April 1998 - January 2000
Skills
Requirements Analysis, Access, Software Documentation, Lotus Notes, Help Desk Support, Data Analysis, PowerPoint, Training, SQL, Microsoft Excel, VBA, Database Design, Visual Basic, Outlook, SAP, Microsoft Office, Windows, Leadership Development, Project Management, Customer Service, Leadership, Vendor Management, Management, Analysis, SDLC, Process Improvement, Team Building, Operations Management, Visio, Customer Satisfaction, Software Development, Program Management, Team Leadership, Databases, Quality Assurance
Education
Sierra College
A.S., Business Administration
Sierra College
A.A., Liberal Arts
California Bank & Trust March 2003 - December 2014
VSP Vision Care March 2000 - July 2002
United Corporate Furnishings July 1997 - June 1999
Patterson Dental June 1996 - August 1997
Procter & Gamble August 1987 - September 1995
American General Life Companies is now part of the AIG Family! February 1983 - August 1987
Skills
Banking, Financial Analysis, Credit Analysis, Underwriting, Commercial Lending, Commercial Banking, Credit, Finance, Commercial Real Estate, SBA 504, SBA, Loan Portfolio Analysis, Portfolio Management, Risk Assessment, Risk Management, Loan Servicing, Loan Modifications, Legal Contract Review, Regulatory Compliance, Reporting & Analysis, Online Research, Market Research, Data Analysis, Investment Performance, Database Administration, Software Installation, Accounts Payable &..., Purchasing Processes, Vendor Managed Inventory, Inventory Analysis, Forecasting, Order Processing, Product Distribution, Supplier Negotiation, Strategic Negotiations, Distribution Logistics, Managing Distribution..., Customer Service, Customer Relations, Long-term Customer..., Needs Assessment, Business Process..., Microsoft Office, Access, Skilled Multi-tasker, Multi-functional, Leadership, Cross-functional Team..., Team Building, Training
Education
Sacramento City College 1981 — 2001
Norte Del Rio High School 1977 — 1980
High School
VSP Vision Care June 2015 - Present
Volt Workforce Solutions (VSP) March 2015 - June 2015
Health Net January 2014 - March 2015
Kelly Services (Health Net) September 2013 - January 2014
Health Net Pharmaceutical Services February 2012 - June 2013
Citrus Heights Regional Chamber of Commerce January 2010 - August 2012
5LINX Enterprises Inc. November 2010 - November 2011
Depot Park (Contract) June 2011 - October 2011
Health Net Pharmaceutical Services May 2010 - May 2011
American Family Life Assurance Company of Columbus (AFLAC) November 2009 - March 2010
Skills
Insurance, Microsoft Office, Accounting, Typing, Administrative Support, Healthcare, Property Management, Telecommunications, Database Management, Excel, Outlook, Word, Recruitment/Retention, PowerPoint, Lotus Notes, Internet, Writing, Volunteer Management, Payroll, Human Relations, Employee Benefits, Customer Service, Collections, Problem Solving, CSI, API, Clear Trans, MS400, Pharmaceutical Industry, Administrative..., Account Management, Microsoft Excel, Accounts Receivable, Marketing, Interviews, Office Management, Microsoft Word, Invoicing, Call Centers, Accounts Payable, Office Administration, Policy, Temporary Placement, Budgets, Training, Networking, Employee Relations, PeopleSoft, Leadership, Benefits Administration
Education
Eckerd College 2004 — 2005
Bachelor of Arts, Business Management
St. Petersburg College 1996 — 2003
Associate of Arts, Business
VSP Vision Care April 2014 - Present
Dawson Companies aka Assured Partners February 2013 - March 2014
Wells Fargo Insurance Services July 2010 - February 2013
Willis of Ohio, Inc. October 2008 - July 2010
HRH July 2001 - October 2008
Berwanger Overmyer Associates December 1999 - July 2001
Ashland Inc July 1998 - December 1999
Principal Financial Group August 1988 - July 1998
Skills
Annuities, Accident, CLU, Health Insurance, Employee Benefits, Insurance, Dental, Disability Insurance, Group Benefits, Benefits Administration, Account Management, Compliance, Underwriting, Health, Healthcare, Benefits, Customer Service, Customer Relations, Strategic Planning, Financial Analysis, Term Life Insurance, Team Building, Long Term Care, Negotiation, Pensions, Problem Solving, Excel, Word, PowerPoint, Marketing Strategy, Mentoring, Public Speaking, Health Savings Accounts, Microsoft Office, Presentations, Marketing, Life Insurance, COBRA, 401k, Claim, Managed Care, Critical Illness, Group Insurance, Licensed Life, Health Care Reform, Commercial Insurance, Fixed Annuities, Long-term Care, Medicare, Professional Liability
Education
Muskingum University 2015 — 2017
Masters of Information Strategy Systems and Technology, Currently enrolled, Gradepoint of 4.0 (scale up to 4.0)
Otterbein College 1989 — 1992
Bachelor of Science, Finance and Marketing, Gradepoint of 3.0 (scale up to 4.0)
Miami University 1983 — 1985
Pre-Med
Westerville North High School 1979 — 1983
High School Diploma, Pre-College
VSP Vision Care October 2013 - Present
Volts temp agency July 2013 - October 2013
Dealertrack Technologies April 2012 - July 2013
Dealertrack Technologies April 2011 - July 2013
Dealertrack Technologies May 2010 - April 2011
Dealertrack Technologies June 2009 - May 2010
Skills
Microsoft Office, Customer Service, Phone Etiquette, Work Ethic, Always Punctual, Highly Reliable, Overtime, Delegation, Organization, Work Very Well with..., Positive Team Player, Friendly Personality, Internet Explorer, Email, Time Management, CRM, People-oriented, Customer Retention, Call Centers, Customer Satisfaction, Problem Solving, Team Building, Microsoft Word, Training, Process Improvement, Public Speaking
Education
Folsom Lake College 2015 — 2019
Bachelor of Arts (B.A.), Business Administration and Management, General
Sacramento City College 2005 — 2007
Associate's degree, Anthropology
Hiram W Johnson High School 1999 — 2003
High School Diploma, General Studies
AC Lens April 2015 - Present
AC Lens November 2012 - April 2015
VSP Vision Care March 2014 - June 2014
YWCA Kids Place February 2012 - September 2013
Nationwide Childrens Hospital May 2010 - November 2012
City of Gahanna Parks Department June 2009 - May 2010
City of Gahanna Parks and Recreation Department April 2009 - June 2009
Geauga Lake's Wildwater Kingdom June 2007 - September 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Inventory Management, Customer Satisfaction, Data Entry, Time Management, Teamwork, Event Management
Education
Ohio University 2005 — 2009
Bachelors Degree, Parks, Recreation and Leisure Facilities Management, 3.0
Notre Dame Cathedral Latin 2001 — 2005
VSP Vision Care November 2013 - Present
Abercrombie & Fitch April 2013 - November 2013
SuccessFactors - an SAP Company June 2010 - April 2013
Logica (CGI) January 2006 - July 2009
Caritor (NTT Data) October 2004 - January 2006
Skills
Java, PL/SQL, Databases, Product Development, XML, JSP, Servlets, Oracle, Agile Methodologies, Spring, Java Enterprise Edition, J2EE, Struts, REST, OAuth, JDBC, SQL, JavaScript, OOAD, MyEclipse, Tomcat, SOAP, VSS, CVS, Tortoise SVN, Waterfall, JSON
Education
George Mason University 2009 — 2010
Master of Science (MS), Computer Software Engineering
Visvesvaraya Technological University 2000 — 2004
Bachelor of Engineering (BE), Computer Science
VSP Vision Care September 2015 - Present
VSP Vision Care May 2011 - August 2015
Emdeon Business Services November 2002 - October 2010
Skills
Medical Billing, Medical Terminology, ICD-9, Medical Coding, Microsoft Excel, Outlook, Customer Service, Health Insurance, Data Analysis, Insurance, Medical Records, Microsoft Word, Microsoft Office, Accounts Receivable, Claim, Process Improvement, HIPAA, Healthcare, Medicaid, Data Entry, Software Documentation, Medicare, Employee Benefits
Education
Heald College 2007 — 2008
Diploma, Medical Insuranse Billing and Coding
VSP Vision Care October 2013 - Present
Eye Care Centers of America November 2012 - October 2013
Signature Eyecare July 2012 - November 2012
Eyemart Express February 2011 - July 2012
Eyeglass World September 2005 - December 2010
Lenscrafters March 1999 - May 2005
Skills
Microsoft Excel, Microsoft Office, Marketing, PowerPoint, Operations Management, Negotiation, Project Management, Process Improvement, Team Management, New Business Development, Social Media, Purchasing, Social Networking, Driving Results, Employee Relations, Forecasting, Hiring, Human Resources, Income Statement, Inventory Control, Leadership, Leadership Development, Marketing Strategy, Merchandising, Multi-unit, Outlook, Time Management, Profit
Education
McHenry County College
Associate Degree, Business Management
Sacramento Chinese Community Service Center March 2015 - Present
Sacramento Chinese Community Service Center August 2013 - March 2015
Sacramento Chinese Community Service Center September 2008 - August 2013
VSP Vision Care 2010 - 2013
Skills
Program Management, Project Management, Program Development, Nonprofits, Capacity Building, Program Evaluation, Change Management, Community Outreach, Project Planning, Proposal Writing, Volunteer Management, Grants, Project Portfolio..., Fundraising, Strategic Planning, Policy
Education
Saint Mary's College of California 2002 — 2006
Bachelor of Arts (B.A.), Organizational Communication, General
Saint Mary's College of California 2002 — 2006
Communitcations, Business Administration and Management, General
VSP Vision Care August 2015 - Present
VSP Vision Care May 2014 - August 2015
VSP Vision Care August 2013 - May 2014
AT&T Mobility February 2011 - August 2012
Ghirardelli Chocolate Company August 2010 - February 2011
Skills
Customer Service, Retail, Sales, Microsoft Office, Marketing, Visual Arts, B2C, Building New Business, Referrals, Management, Sales Operations, Team Leadership, Project Coordination, Purchasing, Visual Merchandising, Negotiation, Manage Client..., Leadership, Team Building, Call Centers
Education
Oxford Brookes University 2006 — 2009
BA (Honors)
VSP Vision Care March 2015 - Present
Fuel Creative Group May 2011 - March 2015
Romp Creative 2009 - May 2011
Kidaround Magazine 2005 - March 2011
Taber Creative Group 1999 - 2005
The Marketing Store 1998 - 1999
Pat Davis Design 1997 - 1998
Pagliaro/Kuhlman Advertising 1996 - 1997
CKS Partners 1995 - 1996
Black & White Design 1994 - 1995
Skills
Graphic Design, Art Direction, Creative Direction, Branding & Identity, Publications, Illustration, Adobe Creative Suite, Concept Development, Advertising, Typography, Photography, Copywriting, Editing, Publishing, Journalism, Information Architecture, User Interface Design, Web Development, Social Media, PowerPoint, Video Editing, Magazines, Web Design, Graphics, Public Relations, Brochures, Social Media Marketing, Marketing, Creative Writing
Education
Santa Clara University 1990 — 1994
Communication
Manzano 1986 — 1990
VSP Vision Care August 2015 - Present
GuideSpark May 2014 - August 2014
Direct Technology May 2013 - August 2013
Skills
Human Resources, Research, Customer Service, PowerPoint, Talent Acquisition, Public Speaking, Social Media, Cpr Certified, Program Management, Project Management, Interviews, Public Relations, Compensation & Benefit, Economic Data Analysis, MS Excel Pivot Tables, Vlookup, Critical Thinking, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Gonzaga University 2011 — 2015
Bachelor of Arts (B.A.), Political Science and Economics, Senior
Jesuit High School 2007 — 2011
Sole Proprietor of Monarch Agile Solutions June 2015 - Present
Karen Bruns' Designs August 2008 - Present
VSP Vision Care October 2012 - May 2015
ALLDATA (an AutoZone company) August 2010 - October 2012
Monarch Business Solutions February 2005 - August 2010
Commerce West Insurance Company March 2001 - January 2010
Commerce West Insurance Company March 1994 - March 2001
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Software Documentation, Process Improvement, Vendor Management, Change Management, Program Management, Quality Assurance, Agile Methodologies, Software Project..., Risk Management, Insurance, Software Quality..., Analysis, Testing, Agile Project Management, Enterprise Architecture, XML, Team Leadership, Project Management, Business Process, Scrum, SDLC
Education
Saint Mary's College of California 2002 — 2004
Bachelor's, Business Management/International Business
University of Phoenix 2000 — 2002
Business Management Program, 3.97
Green Tree Servicing July 2008 - Present
Origen Financial Services April 2003 - July 2008
VSP Vision Care 2001 - 2003
Skills
Customer Service, Outlook, Microsoft Excel, Lotus Notes, Administrative..., Office Management, Data Entry, Access, Microsoft Word, Microsoft Office, PowerPoint, Spreadsheets, Accounts Payable, Mortgage Lending, Credit
Education
Moorpark College
OpenIDEO October 2013 - December 2013
Cubicle Ninjas March 2013 - October 2013
Premier Access Dental and Vision November 2010 - October 2012
VSP Vision Care March 2010 - September 2010
Bayard Advertising 1996 - 2007
Skills
Copywriting, Editing, Writing, Integrated Marketing, Marketing Communications, Creative Direction, Photography, Proposal Writing, Marketing, Advertising, Social Media, Copy Editing, Blogging, Storytelling, Branding, Digital Media, New Business Development, Research, Corporate Communications, Email Marketing, Marketing Strategy, Editorial, Public Speaking, InDesign, Social Media Marketing, Social Networking, Creative Writing, Internal Communications, Online Advertising, Online Marketing, Content Management, B2B, Proofreading, Content Writing, Web Content, Photojournalism, Digital Photography, Facebook, Branding & Identity, Brand Development, Leadership
Education
Sarah Lawrence College 2001 — 2003
Master of Fine Arts (MFA), Creative Writing - Fiction
S.I. Newhouse School of Public Communications at Syracuse University 1985 — 1989
Bachelor of Science (BS), Photojournalism
VSP Vision Care June 2015 - Present
VSP Vision Care July 2013 - Present
VSP October 2010 - July 2013
VSP April 2010 - October 2010
Standards Of Excellence Appliances and Decorative Plumbing / Sears Holdings October 2006 - December 2009
Whirlpool Corporation August 2005 - October 2006
Whirlpool Corporation September 2004 - August 2005
Skills
Event Management, Marketing Strategy, Marketing Communications, Project Management, Project Planning, Strategic Communications, B2B Marketing, B2C Marketing, Website Development, Mentoring, Team-oriented, Multi Tasking, Time Management, Organization, Email Marketing, Strategic Content..., Branding & Identity, Social Media Marketing, Advertising, B2B, SEO, CRM, Newsletters, Internal Communications, Digital Media, Leadership, Marketing
Education
Michigan State University
Bachelor's
VSP Vision Care April 2015 - Present
e.Republic May 2014 - April 2015
Westmont Hospitality Group June 2011 - October 2013
Crowne Plaza® Hotels & Resorts November 2007 - October 2010
The Plaza Suites November 2006 - November 2007
Macy's November 2002 - November 2007
Skills
Hotels, Meeting Planning, Delphi, Service Delivery, Convention Services, Hospitality Industry, Hospitality, Corporate Events, Catering, Event Management, Hotel Management, Sales, Food & Beverage, OnQ, Banquets
Education
San Jose State University 2004 — 2008
Hospitality/Hotel Management, Event Planning
Innovative Engineering Solutions September 2015 - Present
SDSU Rocket Project April 2015 - Present
VSP Vision Care June 2015 - August 2015
SDSU Rocket Project November 2012 - December 2014
The Old Globe May 2012 - July 2012
Associated Sound September 2010 - May 2011
Skills
Soldering, Solidworks, Circuit Design, Machining, Pro Engineer, Team Leadership, Labview, Matlab, Teamwork, Simulink, Engineering, SolidWorks, Public Speaking, PTC Creo, Microsoft Excel, Customer Service
Education
San Diego State University-California State University 2011 — 2016
Bachelor's degree, Aerospace, Aeronautical and Astronautical Engineering
VSP Vision Care May 2013 - Present
VSP Vision Care March 2015 - June 2015
VSP Vision Care September 2006 - May 2013
Skills
Employee Benefits, Performance Management, Benefits Administration, Employee Relations, Onboarding, Full project lifecycle..., UAT coordination, Change Management, Business Process, Visio, Process Improvement, Training, Analysis, Human Resources, User Acceptance Testing, Business Requirements, Insurance, SAP HR, HR Policies, FMLA
Education
Sierra College
Political Science and Government
VSP Vision Care December 2000 - Present
Eyefinity a Division of VSP Global December 2000 - Present
Folsom State Prison April 2013 - Present
Sutter VNA Hospice, Roseville November 2006 - November 2014
Corbett's Haunted House or Horrors 2011 - 2011
After Hours Sweepers January 1996 - January 2000
Skills
Technical Writing, Quality Assurance, Program Management, Process Improvement, Business Analysis, Team Leadership, SQL, Training, Leadership, Agile Methodologies, Team Building, Project Management, SDLC, Coaching, Databases, Vendor Management, Management, Cross-functional Team..., Scrum, Strategic Planning, Customer Service, Account Management, Healthcare, Marketing Strategy, Sales, Marketing, Analysis, Product Development, Software Documentation, Product Management, Software Project...
Education
National University 1986 — 1988
Associate of Science (A.S.), Computer Science
VSP Vision Care October 2013 - Present
VSP Vision Care October 2008 - Present
Kensington Optometry May 2005 - September 2008
Crescent Jewelers September 2003 - January 2005
Skills
Customer Experience, Customer Support, Small Business, Optometry, Claims Management, Customer Retention, Customer Satisfaction
Education
Folsom Lake College 2013 — 2016
Associate's degree, Business Administration, Management and Operations
U.S. Department of Justice June 2014 - Present
Armory Center for the Arts January 2014 - May 2014
Occidental College August 2011 - December 2013
Occidental College August 2010 - December 2013
VSP Vision Care June 2013 - August 2013
Occidental College August 2012 - December 2012
Occidental College April 2012 - December 2012
League of Women Voters of California June 2011 - August 2011
University of Virginia Health System June 2010 - August 2010
Skills
Stata, Policy Analysis, Research, Community Outreach, Nonprofits, Qualitative Research, Event Planning, Mathematics, Economics, Fine Art, Microsoft Office, Mac OS X, Statistics, Higher Education, Public Policy, SPSS, International Relations, Data Analysis, Analysis, Political Science
Education
Occidental College 2010 — 2014
Bachelor of Arts (B.A.) with Honors, Economics
IES Abroad, Delhi 2013 — 2013
Indian Socio-Economic Development
Ponderosa High School 2006 — 2010
Diploma, Salutatorian
VSP Vision Care January 2014 - Present
Stonecrest Insurance Services February 2012 - August 2013
All West Lacrosse June 2011 - July 2011
All West Lacrosse April 2011 - July 2011
TNT Fireworks May 2007 - July 2010
TNT Fireworks May 2005 - July 2006
Skills
Marketing
Education
Saint Mary's College of California 2007 — 2011
BS, Business Administration
Pinnacle Capital Mortgage Corp April 2015 - Present
VSP Vision Care November 2014 - March 2015
Paramount Equity May 2013 - July 2014
American Financial Network Inc December 2011 - March 2013
MetLife Home Loans March 2009 - December 2011
Downey Savings February 2008 - October 2008
Opes Advisors January 2005 - November 2007
First Horizon Home Loans March 2003 - January 2005
Skills
Mortgage Banking, Mortgage Lending, FHA, VA loans, Time Management, Office Administration, Supervisory Skills, Organization, Customer Service, Light Accounting, Accounts Receivable, Office Equipment, Computers, Sub-Prime Auto Lending, Loss Prevention
Education
Orange Coast College
VSP Vision Care October 2013 - Present
IBM 2011 - 2013
IBM 2009 - 2011
IBM 2006 - 2009
IBM 2004 - 2006
Skills
DB2, Perl, Web Development, Service Oriented..., Systems Engineering, Java, Python, PostgreSQL, CAST Application..., JEE, JavaScript, XSLT, XSD, HTML, CSS, TLS, SSL, Struts, JPA, EJB 3, Hibernate, Java Thread, WS-BPEL, Korn Shell, Eclipse, WebSphere Application..., Apache Tomcat, IBM Rational..., Rational Team Concert, Rational Software..., WebSphere Integration..., WebSphere DataPower, CVS, Windows Server, Linux, AIX, Agile
Education
Purdue University
VSP Vision Care December 2013 - Present
VSP Vision Care September 2005 - December 2013
VSP Vision Care March 2000 - August 2005
VSP Vision Care February 1992 - February 2000
Skills
Marketing, Customer Service, Product Management, Management, Account Management, Cross-functional Team..., Insurance, Vendor Management, Sales, Strategy, Training, Process Improvement, Employee Benefits, Leadership
Education
Mesa Verde High School 1984 — 1987
Sierra College
VSP Vision Care April 2014 - Present
VSP Optics Group December 2013 - April 2014
VSP Vision Care May 2013 - December 2013
A Meeting Place September 2009 - May 2013
Caring About Kids - Non Profit Organization July 2001 - August 2004
Hotel De Anza March 1999 - May 2001
Skills
Event Management, Registration, Catering, Volunteer Management, Coordinating Events, Corporate Events, Hotel Site Selection, Client Development, Sales Operations, Hotels, Public Speaking, Business Development, Customer Service, Entertainment, Event Planning, Facebook, Fundraising, Leadership, Human Resources, Marketing, Marketing Communications, Meeting Planning, Newsletters, Online Marketing, Project Management, Relationship Marketing, Sales, Social Media Marketing, Sponsorship, Trade Shows, Training
Education
San Jose State University
Bachelors Degree, Communications and Psychology
VSP Vision Care November 2013 - Present
VSP Vision Care March 2012 - November 2013
USMC August 2007 - July 2011
Skills
Java, Troubleshooting, Eclipse, SQL, Quality Assurance, Networking, Windows, Project Management, Linux, Microsoft Office, Customer Service, Leadership, Time Management, Teamwork, Microsoft Excel, PowerPoint, Military, DoD, Government, JBehave, Behavior Driven..., Test Automation, Mercury QuickTest Pro, SoapUI, BDD, Training, Selenium WebDriver, Spring Framework, JAX-RS, REST, SOA, SOAP, Agile Methodologies, Scrum, Kanban, Test Driven Development
Education
Folsom Lake College 2012 — 2015
Midiron Academy 1995 — 2007
High School
Point Quest Education, Inc. April 2015 - Present
VSP Vision Care February 2013 - May 2014
Promised Land Ministries October 1999 - June 2013
Skills
Accounting, Invoicing, Accounts Receivable, Public Speaking, Administrative..., Event Planning, Data Entry, Office Administration, Fax, Outlook, Administrative..., Office Management, Customer Service, Travel Arrangements, Calendaring, Calendars, Administration, Microsoft Office, Nonprofits, Strategic Planning, Fundraising, Community Outreach, Team Building, Behavioral Health, Autism Spectrum..., Applied Behavior..., IEP, Teaching
Education
San Joaquin Delta College 2014 — 2016
Associate of Arts (A.A.), Social & Behavioral Science
San Jose State University 1989 — 1991
Criminal Justice/Police Science
Sutter Health Plus October 2014 - Present
Berco Redwood and Berry Lumber November 2013 - October 2014
VSP Vision Care April 2011 - October 2013
IntelliQuote November 2008 - April 2010
Genworth Financial November 2006 - November 2008
The Berry Company March 2004 - November 2006
Bella Sole November 2001 - March 2004
Red Lion Hotels June 1992 - January 1999
Skills
Sales, Customer Service, Customer Satisfaction, Life Insurance, Health Insurance, General Insurance, Retail Sales, Corporate Sales..., Mortgage Insurance, consumer sales, Hospitality Management, Competitive Analysis, Insurance
Education
Sierra College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
VSP Vision Care July 2014 - Present
United Corporate Furnishings August 2013 - Present
Osborn & Nicholas, Ltd. Interiors June 1996 - Present
Camille Horton Design July 2013 - September 2013
International Academy of Design and Technology July 2012 - August 2013
International Academy of Design and Technology January 2009 - June 2012
Skills
AutoCAD, Revit, Various Related software, Space Planning, Interior Design, Microsoft Office, Event Planning, Higher Education, Space-planning, InDesign, Space planning, CAD, Construction Management, Program Management, Submittals, SketchUp, Illustrator, Adobe Creative Suite, Lighting Design, Rendering, Interior Architecture
Education
Sierra College 2008 — 2011
Associate Degree, Engineering Technology
CSU Long Beach
Bachelor of Fine Arts, Secondary Teaching credential
VSP Vision Care December 2013 - Present
SearchPros/Five Star Bank - California May 2013 - June 2013
AppleOne October 2012 - March 2013
SAFE Credit Union December 2011 - August 2012
HomEq Servicing Corp/Barclays October 2009 - August 2010
HomEq Servicing Corp/Barclays April 2008 - October 2009
HomEq Servicing Corp/Wachovia November 2004 - October 2007
HomEq Servicing Corp/Wachovia October 2000 - October 2004
HomEq Servicing Corp/Wachovia December 1998 - September 2000
Commercial Credit June 1997 - November 1998
Skills
Mortgage Servicing, Loss Mitigation, Mortgage Lending, Loan Servicing, Loans, Call Center, Credit, Banking, Loan Modifications, Risk Management, Process Improvement, Customer Service, Policy, Lotus Notes, Software Documentation, Access, Coaching, Microsoft Excel, Performance Management, Microsoft Word, Underwriting, Training, Outlook, Team Leadership, Finance, Refinance, Credit Analysis, Financial Analysis, Microsoft Office, Financial Services, Recruiting, Foreclosures, Loan Origination, Analysis, Real Estate, Mortgage Banking, PowerPoint, Budgets, FHA, Mortgage Underwriting, Short Sales, Default, Management, Customer Satisfaction, Sales, Administrative..., Human Resources, Leadership, Data Entry, Vendor Management
Education
Barclay College
Paralegal Certificate, Legal Assistant/Paralegal
San Joaquin Delta College
General education
Tata Consultancy Services June 2014 - Present
Accenture September 2012 - May 2014
VSP Vision Care 2013 - 2013
Coventry Health Care December 2011 - July 2012
Health Net Federal Services May 2010 - December 2011
Governor's Office of Emergency Services November 2008 - April 2010
Serena Software October 2007 - October 2008
California Highway Patrol August 2006 - August 2007
Prosodie Interactive April 2005 - December 2005
Blue Shield of California January 2004 - April 2005
Skills
Business Analysis, Agile, Software Development, Requirements Analysis, Documentation, Web Content Management, Medical Management, B2B eCommerce, SaaS, Adobe CQ5, Software Project..., Scrum, SDLC, Waterfall, Enterprise Software, E-commerce, Agile Methodologies, Software Documentation, Management, Enterprise Architecture, Adobe Creative Suite, B2B, Web Applications, Agile Project Management, Analytics, Project Management, Mobile Devices, Web Analytics
Education
National University 1991 — 1992
BBA, Financial Accounting
National University 1987 — 1989
MBA, Financial Management
National University 1985 — 1987
BS, Computer Information Systems
VSP Vision Care November 2013 - Present
VSP February 2011 - November 2013
VSP July 2006 - February 2011
Nortel July 2004 - July 2006
NCR Corporation June 2002 - July 2004
NCR Corporation June 2002 - August 2002
Skills
Employee Benefits, Insurance, Account Management, Health Insurance, Salesforce.com, New Business Development, Sales Management, Sales, Strategic Planning, Direct Sales, Cold Calling, Sales Process, Customer Service, Benefits Administration, Marketing, Sales Presentations, Solution Selling, Building Relationships, Customer Retention, Customer Satisfaction, Marketing Strategy
Education
Ohio University 1998 — 2002
Bachelor of Science in Communications, Communication Systems Management
VSP Vision Care November 2012 - Present
DealerSocket April 2012 - November 2012
Empower Software Solutions January 2011 - March 2012
Shasta QA January 2008 - September 2010
Montessori Children's House of Shady Oaks August 2005 - June 2008
Montessori Country Day August 2003 - July 2005
Skills
C#, Microsoft SQL Server, Software Quality..., Selenium, CodedUI, Objective-C, iOS development, Agile Methodologies, Test Planning, Quality Assurance, Testing, SQL, ASP.NET, Test Cases, Scrum
Education
UCI Extension 2011 — 2012
National Institute of Information Technology 1998 — 2001
DNIIT, Software Programming
St. Xavier's College 1998 — 2001
B.A., History, English Literature, French Literature
Association Montessori Internationale 1997 — 1998
Diploma, Montessori Teaching
VSP Vision Care June 2012 - Present
Valley Rubber and Gasket Co. Inc 2009 - June 2012
Franklin Templeton Investments 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, DVI, SAP ERP, SAP Implementation, ViaWarp, Mainframe
Education
The University of Texas at San Antonio 2003 — 2006
San Antonio College 2001 — 2003
VSP Vision Care September 2014 - Present
Jamberry 2015 - 2015
VSP Vision Care August 2013 - September 2014
VSP Vision Care November 2012 - August 2013
Blue Shield of California May 2012 - October 2012
Johns Hopkins Medicine September 2007 - March 2012
FischerHealth 2005 - 2006
DP Technology August 2004 - January 2005
City of Hope 2003 - 2004
Skills
Press Releases, Strategic Communications, Media Relations, Marketing Communications, Editing, Newsletters, Public Relations, Corporate Communications, Social Media, Event Planning, Dog Behavior, Dog Training, Marketing Copy, Advertising, Marketing, Creative Direction, Publications, Web Content, Content Development, Community Outreach, Program Management
Education
The Johns Hopkins University 2006 — 2008
MA, Health Communication
Scripps College 2000 — 2004
BA, English, British Literature
Oracle July 2012 - July 2013
Amdocs April 2012 - July 2012
Oracle October 2010 - April 2012
Cisco Systems June 2010 - September 2010
VSP Vision Care February 2010 - April 2010
Oracle January 2009 - June 2009
Keller Group August 2008 - November 2008
Aerometals August 2007 - August 2008
Skills
Enterprise Software, CRM, Project Management, Solution Selling, Microsoft Office, Account Management, SaaS, Public Speaking, Program Management, Sales, Proposal Writing, Marketing
Education
Nova Southeastern University
Bachelor of Arts (B.A.), Communication Studies
VSP Vision Care February 2015 - Present
VSP Vision Care March 2014 - February 2015
VSP October 2011 - February 2014
VSP March 2008 - October 2011
VSP 2001 - 2010
VSP January 2002 - November 2005
Carta, Inc. 1999 - 2001
Square Tree Software February 1997 - September 1999
Bishop Hawk May 1991 - August 1994
Skills
Management, Leadership, Program Management, Strategy, PMP, Process Improvement, SDLC, Project Planning, Project Portfolio..., Cross-functional Team..., Team Leadership, Product Management, Requirements Analysis, Data Analysis, Vendor Management, Strategic Planning, Business Process..., Business Analysis, PMO, Business Intelligence, Business Process, Software Project...
Education
San Jose State University
Masters, Business Administration
San Jose State University
BA, Biological Sciences
VSP Vision Care August 2015 - Present
IBM Global Business Services August 2010 - Present
Jack Link's Beef Jerky September 2014 - June 2015
Verizon July 2011 - August 2014
Kraft Foods October 2010 - June 2011
Mikron Vinyl August 2009 - July 2010
CEMEX September 2008 - August 2009
Advance soft International November 2007 - August 2008
Shaftsbury Hotels London, UK December 2005 - October 2007
Skills
CO-PA, Cost Center Management, Profit Center Management, Internal Controls, SAP R/3, SD, SAP, ABAP, SAP ERP, ERP, SAP BW, IDOC, Business Objects, Business Process, Business Process..., ECC, SAP BI, SAP FI
Education
SAP America 2009 — 2009
SAP Certification in Managerial Accounting (Controlling)
University of Wales, Cardiff 2005 — 2006
MBA
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2000 — 2004
B.E
Army Public School Jabalpur MP 1994 — 2000
HSC
VSP Vision Care October 2012 - Present
Sierra Design Concepts April 2006 - October 2012
EMCO High Voltage Corp. August 2004 - April 2006
Sierra Design Concepts June 1993 - August 2004
Adept Technology November 1987 - June 1993
High Vacuum Apparatus October 1986 - October 1987
Heraeus Amersil June 1984 - October 1986
Skills
Microsoft Excel, CAD, Rhinoceros, Solidworks, Packaging, AutoCAD, Graphic Design, Pro Engineer, Web Design, User Interface Design, Dreamweaver, Mechanical Engineering, PCB design, Testing, PCB Design
Education
Mission College, FNROP, Mentor Graphics 1983 — 2006
Certificate, Electronic Design
Sacramento City College
VSP Vision Care 1993 - Present
Weintraub Genshlea Chediak June 1989 - April 1993
Raleys April 1985 - June 1989
US Army October 1975 - October 1978
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Healthcare, Medicare, Medicaid, Claim, HIPAA, Process Improvement, Strategic Planning, Team Building, Customer Service, HMO, Provider Relations, Software Documentation, Leadership, Healthcare Management, Healthcare Information..., Access, Pharmacy Benefit..., Cross-functional Team..., Program Management, Healthcare Industry, Requirements Gathering, Management
Education
Kapiolani Community College 1981 — 1982
Univision July 2007 - Present
Salem Communications March 2003 - July 2007
VSP March 1991 - March 2003
VSP Vision Care 1991 - 2003
Skills
Advertising Sales, Hispanic Marketing, Radio, Broadcast, Television, Advertising, Promotions, Media Planning, Digital Media, Media Relations, Account Management, Broadcast Production, Consultative Selling, Social Media, Sports Marketing, Client Services, Public Relations, New Business Development, Integrated Marketing, Event Marketing, Online Advertising, Broadcast Television, Salesforce.com, Creative Development, Social Media Marketing, Media & Entertainment, New Media, Online Marketing, Customer Relations, Marketing Communications, Interactive Marketing, Marketing Strategy, Market Planning
Education
Niagara University
VSP Vision Care 2009 - Present
AP Graphic Design October 2006 - Present
Catholic Healthcare West December 2001 - October 2006
DevX.com September 2000 - October 2001
Fawcette Technical Publications March 1995 - September 2000
Hare Publications 1991 - 1994
Skills
Brochures, Graphic Design, Newsletters, Layout, Logo Design, Web Design, Graphics, Advertising, Posters, Marketing, Direct Mail, Corporate Branding, Email Marketing, Marketing Communications, Photoshop, Packaging, Flyers, Publications, Content Management, Business Cards, Collateral, Typography, Magazines, Corporate Identity, Branding & Identity, Adobe Creative Suite, InDesign, QuarkXPress, Creative Direction, Art Direction
Education
University of California, Berkeley 1996 — 1999
Graphic Design Certificate Program, UC Berkeley Extension in San Francisco
San Diego State University-California State University 1989 — 1991
Bachelor of Arts, Advertising Emphasis
Sacramento City College
Kaiser Permanente May 2015 - Present
VSP Vision Care September 2014 - May 2015
Shriners Hosptials for Children - Northern California February 2014 - September 2014
Radiological Associates of Sacramento January 2013 - March 2014
Dignity Health March 2012 - February 2013
Sacramento Heart and Vascular Associates March 2009 - February 2011
Integral PET January 2008 - November 2008
Metropolitan Diagnostic Imaging Group January 2006 - January 2008
Skills
Medical Devices, Product Development, Microsoft Office, Strategic Planning, Customer Service, Project Management, Healthcare, Sales Management, Process Improvement, Cross-functional Team..., New Business Development, Microsoft Excel, Marketing Strategy, Sales, Manufacturing, FDA, Product Launch, Management, Account Management, Hospitals
Education
Eastern Michigan University
Bachelor of Applied Science (B.A.Sc.), Mass Communication/Media Studies
University of Phoenix
Master of Business Administration (MBA)
VSP Vision Care November 2012 - Present
Big Brothers Big Sisters January 2008 - Present
Adelante Media Group October 2009 - July 2011
KVIE Public Television September 2008 - July 2009
Comcast Spotlight July 2005 - February 2008
KMAX-TV January 2005 - July 2005
Skills
Collections, Accounts Receivable, Cash Posting
Education
Golden Gate University 2009 — 2011
Masters, Public Administration
Northern Arizona University 1998 — 2002
Bachelor Of Science, Communications
Carlsbad High School 1994 — 1998
H.S. Diploma, General Education
VSP Vision Care June 2012 - Present
Skills
REST, Spring DI, Apache Camel, Maven, Git, Jenkins, Software Development, Eclipse, JBoss Application Server, DROOLS, Scrum, Agile Methodologies, ILOG, SQL, WebSphere Application..., Weblogic, Java, SOA, Oracle, Java Enterprise Edition
Education
Madurai Kamaraj University 1998 — 2001
Master's degree
VSP Vision Care May 2011 - Present
The Hartford Insurance Group March 2010 - May 2011
USAA January 1996 - September 2009
Skills
Underwriting, General Insurance, Health Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, Disability Insurance, Claims Management, Customer Service
Education
Penn State University 1977 — 1981
BFA, Fine Arts
Epic Care May 2014 - Present
Muir Medical Group IPA, Inc. September 2013 - Present
VSP Vision Care April 2013 - September 2013
Dignity Health November 2010 - April 2013
Sutter Health 2007 - 2009
Skills
Business Analysis, EHR, Active Directory, Process Improvement, Healthcare Information..., Cisco Technologies, Troubleshooting, Windows Server, Windows 7, Disaster Recovery, Leadership, Software Documentation, Healthcare, HIPAA, Integration, EMR, Training, Visio, Hospitals
Education
Silicon Valley University 2002 — 2003
VSP Vision Care May 2014 - Present
Lenscrafters November 1999 - May 2014
Luxottica Retail November 1999 - May 2014
Great American Cookies September 1993 - November 1999
Skills
Customer Service, Merchandising, Inventory Management, Sales, Retail, Team Building, Budget, Leadership Development, Marketing, Healthcare, Strategic Planning, Eyewear, Leadership, Visual Merchandising, Store Management, Budgets, Coaching
Education
Rutgers, The State University of New Jersey-New Brunswick 1990 — 1993
Bachelor of Arts (B.A.), Economics
VSP Vision Care April 2013 - Present
California Department of Water Resources Public Affairs Office May 2011 - May 2013
Volt Staffing Agency May 2011 - August 2011
Advanced Call Center Technologies November 2010 - May 2011
The Stride Center Sacramento January 2010 - May 2011
Performance Polymer Technologies May 2007 - June 2008
All Awards April 1995 - January 2007
Skills
Outlook 2010, Leadership, Outlook, Management, Software Documentation, Data Entry, Teamwork, Technical Support, Customer Service
Education
The Stride Center
Information Technology
Sierra College 1984 — 2010
Business/Marketing
Greater Sacramento Urban League 2008 — 2008
Information Technology
VSP Vision Care August 2013 - Present
Barclays Capital January 2011 - May 2012
SP Research April 2010 - January 2011
Dodge & Cox July 2008 - January 2010
Skills
Microsoft Word, Accounting, Microsoft Office, PowerPoint, Outlook, Financial Analysis, Access, Analysis, Financial Accounting, Cognos, SAP, Salesforce.com
Education
University of Michigan 2007 — 2008
Master's degree, Accounting
Franklin & Marshall College 2002 — 2006
Bachelor of Arts (B.A.), Accounting/Finance & Economics
VSP Vision Care April 2015 - Present
Birthday Dreams July 2011 - January 2014
University of Washington September 2009 - June 2011
Skills
Community Outreach, Microsoft Office, Event Planning, PowerPoint
Education
University of Washington 2008 — 2011
Bachelor's degree, Politics, Philosophy, and Economics
Saint Martin's University 2006 — 2008
Business Administration and Management, General
VSP Vision Care March 2015 - Present
Block Vision - A Superior Vision Company January 2007 - August 2014
Syncom Pharmaceuticals, Inc 2000 - 2005
Travelers Insurance 1987 - 1993
Rochester Telephone Company 1986 - 1987
Skills
Managed Care, Life & Health Insurance..., Sales Management, Sales Presentations, Manage Client..., Health & Wellness, Building Relationships, Leadership, Health Care Reform, Brokers, Selling, Health Insurance, Employee Benefits, Life Insurance, Strategic Planning, Insurance, Account Management, New Business Development, Underwriting, Health Policy, Provider Relations, Health Savings Accounts, Team Building, Customer Service, Healthcare, Self-funded, Sales, Long-term Care, Claim
Education
Penn State University 1981 — 1985
BS-Business Administration, Marketing
VSP Vision Care February 2012 - Present
Vision Service Plan January 1996 - August 2005
Genelco June 1995 - December 1996
United Dental Company May 1994 - May 1995
Blue Cross Blue Shield August 1991 - April 1995
NCR September 1988 - July 1991
Skills
Employee Benefits, Insurance, Sales, Account Management
Education
Eastern Illinois University 1984 — 1988
B.S, Marketing / Management
VSP Vision Care June 2014 - Present
The Greener Grocer August 2013 - June 2014
Near East Side Cooperative Market April 2013 - August 2013
Save-A-Lot August 2012 - March 2013
Skills
Social Media, Public Relations, Facebook, Press Releases, Event Planning, Media Relations, Editing, Public Speaking, AP Style, Blogging, PowerPoint, Marketing Communications, Internal Communications, Customer Service, Leadership, Social Networking, Training, Microsoft Office
Education
Otterbein College
VSP Vision Care November 2014 - Present
IQ Tech Pros 2015 - 2015
IQ Tech Pros 2014 - 2015
Web Initiate Systems Pvt Ltd March 2014 - September 2014
CoreLogic August 2011 - November 2011
Sapient September 2009 - July 2010
UnitedHealth Group July 2007 - September 2007
NIIT Technologies Limited May 2005 - July 2007
Sapient May 2004 - January 2005
Skills
Manual Testing, SDLC, Requirements Analysis, Management, Test Planning, QTP, Quality Center, Agile Methodologies, Defect Tracking, HP QTP, Oracle, Regression Testing, System Testing, Test Cases, Test Automation, Testing, User Acceptance Testing, Software Project..., Quality Assurance, Integration Testing, Functional Testing, Performance Testing, Waterfall, Test Management
Education
International Technological University 2011 — 2012
MS, Computer Software Engineering
Delhi University 2001 — 2004
Bachelor, IT
VSP Vision Care January 2014 - Present
VSP July 1997 - January 2014
Delta Dental of Michigan August 1990 - July 1997
Anthem (fdba Key Care Health Resources) 1988 - August 1990
Skills
Employee Benefits, Group Benefits, Plan Design, Benefits, Business Planning, Health Insurance, Coaching, Health Savings Accounts, Leadership, Account Management, Customer Retention, Marketing, Brokers, Insurance, Life Insurance, Underwriting, Employee Relations, Customer Service
Education
Indiana University Bloomington 1983 — 1987
BS
Carmel HS
VSP Vision Care February 2012 - Present
Sears Holdings Corporation May 2010 - November 2011
Sacramento Police Academy January 2009 - June 2009
United States Postal Inspection Service December 2007 - June 2008
Skills
Private Investigations, Enforcement, Surveillance, Firearms, Emergency Management, Fraud, Criminal Law, Evidence, First Aid, Report Writing, Cpr Certified, Recruiting, Inventory Control, Project Planning, Store Management
Education
San Diego State University-California State University 2004 — 2008
BS, Criminal Justice Administration
VSP Vision Care November 2013 - Present
InsurMe.Co January 2012 - Present
American General Life Companies January 2012 - Present
Sauls Insurance Agency. November 2009 - Present
El Pollo Loco May 2005 - August 2009
The Wendy's Company December 2004 - May 2005
Wendys International May 2002 - December 2004
Starbucks April 2000 - April 2002
Starbucks February 1997 - April 2000
Skills
Coaching, Financial Analysis, Leadership Development, Multi-unit, Restaurant Management, Restaurants, Food Service, Income Statement, Franchising, Inventory Management, Customer Service, Profit, Food Safety, Food, Food & Beverage, Management, Leadership, Budgets, Training, Sales, Customer Satisfaction, Hiring, Sales Management, Insurance, Employee Training, Team Building, Employee Relations, Marketing, Human Resources, Recruiting, Operations Management, Employee Benefits, Retail, Time Management, Data Entry, Performance Management, P&L, Forecasting, Interviews, Team Leadership, Multi-Unit
Education
National Education Center-Bryman campus 1993 — 1995
Diploma, Medical Assistant
Los Angeles City College 1993 — 1994
Belmont High School 1989 — 1992
High School Deploma, General education studies
Sacramento Metro Chamber April 2015 - Present
VSP Vision Care August 2013 - April 2015
Dry Creek Joint Elementary School District January 2012 - August 2013
Dry Creek Joint Elementary School District 2007 - 2012
Hewlett-Packard January 1994 - January 2000
Skills
Marketing, Project Management, Microsoft Office, Strategic Planning, Business Development, Community Outreach
Education
Sierra College 1992 — 1994
Business Administration and Management, General
VSP Vision Care May 2013 - Present
EverStaff June 2010 - July 2012
Hilton Garden Inn January 2009 - June 2010
Bertram Hotel and Conference Center May 2007 - August 2008
Education
Kent State University 2003 — 2007
Bachelors, Interpersonal Communication
Lenscrafters April 2013 - Present
VSP Vision Care December 2014 - February 2015
White Labs Inc August 2014 - November 2014
Ajinomoto Althea, Inc. February 2014 - July 2014
GameStop November 2007 - March 2013
Eastman Kodak October 2006 - March 2007
Qualcomm April 2006 - September 2006
Hewlett-Packard December 2005 - March 2006
Sony Computer Entertainment America May 2005 - September 2005
Skills
Opticians, Quality Assurance, Microsoft Office, Testing, Product Marketing, Training, Management, Speech Writing, Troubleshooting, Community Outreach, Customer Relations, Software Quality..., Teaching English as a..., Social Networking, Visual Inspection, Outstanding Customer..., BREW, Volunteering, Customer Service, Quality Control, Volunteer Leadership, Working With Children, Leadership, Analysis, Time Management, Hardware Testing, 10 Key, Optical Imaging, Ophthalmics, Automated Software...
Education
San Diego Mesa College 2007 — 2014
Communication, General
San Diego Mesa College 2007 — 2011
Mass Communication/Media Studies
Alamogordo New Beginnings Church of the Nazarene January 2014 - Present
Church of the Nazarene 2013 - Present
Universal Protection Services @ Blue Shield of California November 2012 - Present
VSP Vision Care 2000 - 2005
Skills
Public Speaking, Religion, Leadership, Pastoring, Christian Theology, Administration, Team Building, Praise & Worship, Church Media, Small Group Instruction, Microsoft Office, Nonprofits, Exegesis, Leadership Development, Event Planning, Disaster Response, SQL, Computer Hardware, Emergency Planning, Access Control, Databases, Safety, Fire Safety, Cpr Certified, Pastoral Counseling, Access, CCTV, First Aid, Project Management, Employee Training, Preaching, Small Group Ministries, Youth Ministry, Microsoft Access, Discipleship, Religious Studies, Church Events, Spiritual Direction, Pastoral Care, Missional Leadership, Volunteer Management, Biblical Studies, Teaching
Education
Northwest Nazarene University 2013 — 2016
Master of Arts (M.A.), Missional Leadership
Nazarene Bible College 2003 — 2009
Bachelor of Arts (B.A.), Ministry
VSP Global July 2014 - Present
VSP Global March 2009 - June 2014
VSP Vision Care August 2006 - April 2010
VSP Vision Care August 2003 - March 2006
EDS 1996 - November 1998
Skills
Data Warehousing, SDLC, Business Analysis, ETL, Business Intelligence, Requirements Gathering, Visio, Data Modeling, Data Analysis, Project Management
Education
San Francisco State University
Bachelor of Arts (BA), Music and Geography
VSP Vision Care October 2014 - Present
VSP October 2004 - Present
Skills
Microsoft Excel
Education
Franklin University 2009 — 2012
Bachelor of Science (BS), Accounting
VSP Vision Care February 2012 - Present
Education
Humboldt State University
Social Sciences
Idaho State University
General Studies
VSP Vision Care August 2015 - Present
The Ohio State University College of Dentistry January 2014 - April 2014
Sunbury Plaza Dental April 2013 - May 2013
V.S. Dental College August 2010 - August 2011
Skills
Healthcare Management, Healthcare, Dentistry, Customer Service, Microsoft Office, Management, Public Speaking, Microsoft Excel, Strategic Planning, Leadership, Microsoft Word, Human Resources
Education
Florida Institute of Technology 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
V S Dental College & Hospitals 2006 — 2011
VSP Vision Care June 2000 - Present
Roseburg School District August 1985 - June 1997
Plumas Unified School District August 1967 - June 1973
Education
University of the Pacific 1963 — 1967
Bachelor of Arts (B.A.) and Master of Arts, English and Elementary Education
Monterey Peninsula College 1962 — 1963
VSP Vision Care July 2010 - Present
Hallmark Marketing Company, LLC 2011 - Present
Skills
Marketing, Account Management, Health Insurance, Customer Service, Employee Benefits, Human Resources, Merchandising, Project Planning, Project Management, Enrollment Management, Open Enrollment, Training, Problem Solving
Education
San Diego State University-California State University
Masters Degree
Whittier College
Bachelor of Arts
VSP Vision Care June 2015 - Present
VSP Vision Care March 2014 - September 2014
VSP Vision Care June 2012 - March 2014
VSP Vision Care February 2008 - June 2012
VSP Vision Care August 2006 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning
Education
Sierra College 2002 — 2004
Associate of Arts (AA), General Studies
N/A Assistant Branch ManagerChaseFebruary 2011 - November 2013
VSP Vision Care April 2008 - February 2011
Nordstrom.com August 2000 - March 2008
Wells Fargo July 2002 - January 2004
Spherion for Agilent Technologies March 2001 - July 2002
The Money Store September 1998 - October 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Social Media, Event Planning
Education
National University 2008 — 2010
Bachelor of Arts (B.A.), History
Sacramento City College 2003 — 2007
Associate of Science (A.S.), General Science
Sacramento City College 2003 — 2007
Associate of Arts (A.A.), Social Sciences