VyStar Credit Union
Industry: Financial services company
DescriptionVyStar Credit Union, headquartered in Jacksonville, Florida, is state chartered by the Florida Office of Financial Regulation and federally insured by the National Credit Union Share Insurance offered by the National Credit Union Administration. Customer service: 1 (800) 445-6289 Headquarters: Jacksonville, FL Number of locations: 46 VP: Rob Carter (Region) Number of employees: 1,300 Founded: 1952
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VyStar Credit Union Employees
VyStar Credit Union 2007 - Present
Scentsy February 2013 - Present
Jaguars July 2009 - 2012
Comcast Cable December 1995 - August 2006
Skills
Loans, Banking, Credit, Retail Banking, Consumer Lending, Commercial Banking, Mortgage Lending, Financial Analysis, Customer Service, Underwriting, Risk Management, Small Business Lending, Business Analysis, Microsoft Excel, Relationship Management, Team Building, Leadership, Training, Direct Sales, Selling, Call Centers, Financial Services, Real Estate, Insurance, Sales
Education
Saint Johns River State College
VyStar Credit Union 2015 - Present
Mediware Information Systems 2009 - 2014
American Cancer Society 2007 - 2009
High Hopes Development Center 2004 - 2006
Skills
Technical Support, Technical Writing, Quality Assurance, SQA Team Test, Bug Tracking, Marketing, Fundraising, Microsoft Excel, Social Media Marketing, Volunteer Management, Social Media, Customer Service, Public Relations, Event Management, Community Outreach, Event Planning, Social Networking, Corporate Communications, Public Speaking, Copywriting, Training, Strategic Communications, Program Development, Outlook
Education
University of Florida 1999 — 2003
Bachelor of Science, Advertising
Ennis, Pellum & Associates, CPAs May 2014 - Present
VyStar Credit Union May 2013 - May 2014
US Army June 2007 - March 2013
RadioShack April 2006 - June 2007
UPS March 2005 - April 2006
Pet Emporium March 2004 - March 2005
San Juan Animal Hospital June 2002 - March 2004
Skills
Accounting, Leadership, Financial Analysis, Microsoft Excel, PowerPoint, Budgets, Forecasting, Financial Reporting, Microsoft Office, Stock Market, Communication, Sales, Research, Problem Solving, Financial Statements, Stock Charts, Negotiation, Event Management, Account Management, Outlook, Customer Service, Microsoft Word, Economics, Public Speaking, Team Leadership, Banking, Data Analysis, Teamwork, Inventory Management, Equities, Investments, Business Analysis, Consumer Lending, Individual Tax, Corporate Tax, US GAAP
Education
Southern New Hampshire University 2013 — 2015
Master's Degree, Accounting and Tax
Southern New Hampshire University 2011 — 2013
Bachelor's degree, Accounting, 3.5
First Coast Christian School
ITT Technical Institute March 2015 - Present
VyStar Credit Union December 2014 - Present
Enterprise Integration September 2014 - December 2014
Systems Services Enterprises, Inc. September 2012 - September 2014
Digital Risk, LLC June 2012 - October 2012
Florida Department of Military Affairs December 2010 - January 2012
Florida Department of Transportation April 2010 - December 2010
Florida Department of Transportation April 2008 - September 2010
U.S. Navy, Dept of Defense March 2005 - November 2006
U.S. Navy, Dept of Defense March 2000 - March 2005
Skills
Physical Security, Security+, Security, Computer Hardware, Windows Server, Microsoft Exchange, Disaster Recovery, Network Security, Windows 7, Software Documentation, Troubleshooting, Risk Management, Windows, Active Directory, Operating Systems, Risk Assessment, Switches, VPN, DNS, Technical Support, Cisco Routers, WAN, DHCP, Windows XP, Cisco Technologies, Networking, Routers, Software Installation, Hardware, Network Administration, VMware ESX, Servers, System Administration, CCNA, IP, Routing, TCP/IP, Network Engineering, Cabling, Linux, Help Desk Support, A Certified, LAN-WAN, Information Security, Laptops, Network Design, Computer Security, Firewalls, VMware, VoIP
Education
Florida State College of Jacksonville 2012 — 2014
B.A.S., Computers, Networking, and Telecommunications, 3.3
Tallahassee Community College 2007 — 2009
A.S., Networking Technologies
COMPTIA
Security +
COMPTIA
Network +
CompTIA
A+
JP Morgan Chase Bank July 2011 - Present
Sprint July 2010 - July 2011
Magnify Credit Union May 2009 - July 2010
VyStar Credit Union April 2008 - May 2009
Skills
Retail Banking, Personal Finance, Credit Analysis, Credit Cards, Lines Of Credit, Banking, Core Banking, Investments, Operations Management, Teller Operations, Compliance, Customer Experience, Long-term Customer..., Credit, Loans, Mortgage Lending, Consumer Lending, Finance, Financial Services, Branch Banking, Sales, Cross Selling, Loan Servicing, Loan Origination, Relationship Management, Customer Service, Series 6, Home Equity Lines of..., AML, Banking Relationships, Mortgage Servicing
Education
Seminole State College of Florida 2015 — 2016
Bachelor's of Science, Business and Information Management
Enhanced Recovery Company, LLC October 2014 - February 2015
ARS National Services June 2014 - October 2014
NCB Management Services, Inc. November 2013 - March 2014
Windsor Fashions November 2013 - January 2014
Lender Processing Services, Inc. (LPS) May 2012 - October 2012
Diebold January 2012 - May 2012
VyStar Credit Union February 2008 - October 2011
Charlotte Russe September 2006 - April 2010
Rainbow Apparel Co April 2005 - November 2005
Skills
Banking, Data Entry, Customer Service, Credit, Outlook, Retail, Call Centers, 10 Key, Mortgage Lending, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Cash Handling Experience, Item Processing, New Store Set Up, Teller Operations, Cash Operations, Customer Satisfaction, Loans, Finance, Leadership, Telephone Skills, Event Planning, Microsoft Word
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Business
University of Phoenix-North Florida Campus 2013 — 2017
BS, Finance and Financial Management Services
Orange Park High School 2004 — 2006
Diploma, General Studies
Northshore K-8 August 2009 - June 2011
Argyle Elementary August 2007 - June 2009
Tynes Elementary August 2006 - June 2007
VyStar Credit Union February 2001 - October 2004
U.S.Navy May 1991 - May 2000
Education
Saint Leo University 2003 — 2006
Bachelor of Arts (BA), Elementary Education and Teaching, 3.27
VyStar Credit Union June 2014 - Present
Putnam County School District August 2004 - Present
Skills
Classroom Management, Staff Development, Technology Integration, K-12, Instructional Design, Teacher Training, Curriculum Development, Language Arts, Elementary Education, Differentiated..., Public Speaking, Teaching, Tutoring, Secondary Education, Lesson Planning, Middle School, Early Childhood..., ESL, Literacy, Curriculum Design, K-12 Education, Educational Leadership, Integrating Technology..., Curriculum Mapping, Educational Technology, Classroom, Instructional Technology, Research, Technology Education, Social Studies
Education
Saint Leo University 2008 — 2010
Master's degree, Educational Leadership and Administration, General
Saint Leo University
Bachelor of Arts (B.A.), Accounting
VyStar Credit Union February 2014 - Present
VyStar Credit Union May 2013 - January 2014
Wells Fargo Home Mortgage January 2009 - May 2011
Wachovia January 2009 - August 2010
VyStar Credit Union December 2002 - November 2008
vystar credit union 2002 - 2008
Skills
Loans, Banking, Mortgage Lending, Mortgage Banking, Credit, Commercial Banking, Commercial Lending, Consumer Lending, Credit Analysis, Customer Service, FHA, Financial Analysis, Leadership, Loan Origination, Microsoft Office, Refinance, Residential Mortgages, Retail Banking, Underwriting
Education
University of Phoenix 2013 — 2015
Bachelor of Accounting, Accounting and Finance
Cape Fear Community College 2011 — 2013
Associate of Arts (AA), 4.0
University of North Florida 1996 — 1998
English Education
Stanton College Preparatory School 1992 — 1996
Diploma, International Baccalaureate, Advanced Placement, Dual Enrollment
Unison Credit Union October 2015 - Present
Unison Credit Union June 2014 - Present
VyStar Credit Union October 2011 - April 2014
Duval County Public Schools / Kelly Educational Staffing September 2011 - October 2011
Accurate Driving School LLC August 2007 - August 2011
Skills
Time Management, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, Insurance, Sales, PowerPoint, Call Center, Leadership, Event Planning, Team Building, Public Speaking, Data Analysis, Team Leadership, Mortgage Lending, Outlook, Call Centers
Education
West Texas A&M University 2013 — 2015
Master of Business Administration (MBA), Finance, Management
St. Norbert College 2007 — 2011
Bachelor of Arts (BA), History and Political Science
University College Cork 2009 — 2010
Certificate of Merit in Modern Irish Language, European History
Seymour High School 2003 — 2007
High School Diploma
VyStar Credit Union March 2012 - January 2015
SunState Federal Credit May 2006 - August 2011
SUNSTATE FEDERAL CREDIT UNION 2006 - 2011
Sam's Club November 2000 - March 2006
Sam's November 2000 - March 2006
Skills
Notary Public, Customer Service, Credit, Word, Supervisory Skills, Retail, Loans, Excel, Customer Relations, PowerPoint, Microsoft Office, Compliance, Administration, Banking, Mortgage, Coaching, Problem Solving, Finance, Customer Satisfaction, Leadership, Insurance, Team Building, Microsoft Word, System Administration, Mortgage Lending, Microsoft Excel, Outlook
Education
Rasmussen 2015 — 2017
B.A.
Saint Leo University 2008 — 2011
BS
CENTRAL FLORIDA COMMUNITY COLLEGE 2003 — 2004
CERTIFICATE
2004 Central Florida Community
Saint Leo's
AS
Williston High School
Williston High School
VyStar Credit Union April 2012 - Present
VyStar Credit Union August 2010 - April 2012
VyStar Credit Union March 2005 - August 2010
Prudential Healthcare/Aetna 1997 - February 2005
Hardee's Restaurants May 1989 - 1997
Skills
Banking, Consumer Lending, Credit, Customer Service, Leadership, Financial Analysis, Loans, Retail Banking, Mortgage Lending, Risk Management, Sales, Team Building, Commercial Banking, Finance
Education
University of North Florida 1993 — 1997
Bachelor's Degree, Criminal Justice
Lake City Community College 1991 — 1993
Associate of Arts (A.A.), Criminology
VyStar Credit Union July 1993 - Present
The Southern Federal Credit Union January 1996 - October 1997
Skills
Banking, Disaster Recovery, Vendor Management, Data Center, Requirements Analysis, Business Analysis, Requirements Gathering, ITIL, Troubleshooting, Project Management, Business Continuity, PMO, Analysis, Testing, Technical Support, Crystal Reports, Management, Risk Management, Process Improvement, SharePoint, IT Management, Business Intelligence, SDLC, Project Planning, Financial Services, CRM, Integration, Software Documentation, Visio, Systems Analysis, IT Strategy, Business Process..., PMP
Education
University of Florida 2014 — 2017
Bachelor's Degree, Business Administration and Management, General, Junior
Florida State College 1998 — 2011
St. Johns River CC 1989 — 1999
Associate in Arts, Technology
Regency Centers July 2014 - Present
Harden August 2012 - July 2014
Harden May 2010 - January 2012
Maxim Healthcare Services March 2007 - April 2008
VyStar Credit Union March 2006 - February 2007
Skills
Human Resources, Employee Benefits, Benefits Administration, Microsoft Excel, Health Insurance, Onboarding, Employee Relations, Applicant Tracking..., Pre-employment Testing, Screening Resumes, Recruiting, HRIS, Talent Management, ADP HRB, ADP Payroll, ADP ezLaborManager, Licensed Life & Health..., FMLA, Proctoring, Project Management, System implementation, Paycor, Performance Management
Education
University of North Florida 2007 — 2011
Bachelor of Arts (BA), History
SCIO Health Analytics® June 2014 - Present
Webster University May 2008 - Present
Florida State College at Jacksonville January 2010 - Present
ADP March 2005 - June 2014
VyStar Credit Union May 2000 - March 2005
University of Phoenix January 1999 - April 2004
Alltel September 1997 - May 2000
ADP August 1996 - September 1997
Shands Jacksonville January 1996 - August 1996
Skills
Security, Business Continuity, Active Directory, Network Security, Disaster Recovery, Network Administration, System Administration, Budget Management, Agile Project Management, SharePoint, Data Center, Information Security, Budgets, Networking, Vendor Management, Management, Infrastructure
Education
University of Phoenix 2003 — 2006
MBA
University of South Carolina 1985 — 1989
BA, Psychology/Business Administration
Lee High School 1983 — 1985
Pathways Strategic Teaching Center March 2015 - Present
The Groden Network "Your Autism Experts" July 2014 - March 2015
QBS Inc October 2012 - July 2014
Pathways Strategic Teaching Center August 2008 - October 2012
VyStar Credit Union 2004 - 2008
Skills
Special Education, Applied Behavior..., Verbal Behavior, Autism Spectrum..., Developmental..., Behavior Management, Behavior Modification, Early Intervention, Parent Education, Learning Disabilities, Curriculum Design, Social Skills, Staff Development, Teacher Training, Functional Behavior..., PECS, IEP, Crisis Intervention, Classroom Management, Program Development, Differentiated..., Lesson Planning, Teaching, Training, Behavior Analysis, Intellectual..., Behavioral Problems, Treatment, Classroom, Child Advocacy, Case Managment, Behavioral Disorders, Emotional Disabilities, Traumatic Brain Injury, Child Development, Mental Health, Psychology, Interventions
Education
SIMMONS COLLEGE 2009 — 2011
MS, APPLIED BEHAVIOR ANALYSIS
University of North Florida 2002 — 2008
BA, SPECIAL EDUCATION
VyStar Credit Union July 1999 - Present
VyStar Credit Union July 1999 - September 2005
Skills
Loans, Credit, Vendor Management, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Consumer Lending, Microsoft Office, Active Directory, Commercial Banking, Crystal Reports, Report Writing, Problem Solving, Problem Analysis, Project Management, Project Planning, Banking, Business Intelligence, Miser, Visio, TextPad
Education
University of North Florida - College of Business Administration 2002 — 2005
Bachelor of Business Administration (B.B.A.), Banking and Finance
VyStar Credit Union June 2015 - Present
St Johns River State College May 2013 - Present
St. John's County School District August 2013 - June 2015
AvMax March 2010 - October 2012
Flightstar October 2009 - February 2010
American Avionics October 2006 - November 2007
Skills
Troubleshooting, Aircraft, Electronics, Aerospace, Team Leadership, Windows 7, Computer Hardware, Microsoft Office, Engineering, Computer Maintenance, Database Administration, Information Systems..., Technical Leadership, Quality Assurance, Computer Networking, Windows 8.1, Databases
Education
Saint Johns River State College 2015 — 2017
Bachelor of Applied Science (BASc), Computer Information Systems
Saint Johns River State College 2013 — 2015
Associate of Science (A.S.), Computer Information Technology
Westwood College of Technology 2004 — 2006
Technical, Aviation Electrical Technician, 4.0
Disaster Medical Assistance Team FL4 September 2000 - Present
Bank of America October 2013 - July 2014
AlliedBa October 2012 - July 2013
VyStar Credit Union May 2005 - October 2011
VyStar Credit Union May 2005 - August 2010
Shands Jacksonville January 1991 - September 2004
United States Navy March 1970 - October 1990
Skills
Substitute Teacher, Cpr Certified, Class D license, Class G License, Management, Emergency Medicine, Public Speaking, Healthcare, Customer Service, Emergency Management, Outlook, Leadership Development, Coaching, Team Building, Strategic Planning, Microsoft Word, Microsoft Office, Training, Microsoft Excel, Hospitals, PowerPoint, Public Health, Research, Organizational..., Transportation Worker..., Merchant Mariner..., Call Centers, Data Entry, Employee Relations, Banking, Human Resources, Event Planning, Team Leadership, Process Improvement, Teaching, Social Networking, System Administration, Recruiting, Leadership
Education
Southern Illinois University, Carbondale 1991 — 1993
Bachelor's degree, Healthcare Management
The George Washington University School of Medicine and Health Sciences 1977 — 1978
AA, Allied Health Sciences
VyStar Credit Union 1996 - 2010
VT Miltope 1994 - 1996
ALCOA - Tifton Aluminum Company 1984 - 1994
Skills
Vendor Management, IT Management, Disaster Recovery, Integration, Project Management, Banking, Strategic Planning, Management, Software Development, Information Security, Contract Negotiation, Information Technology, Data Center, IT Strategy, Networking, Professional Services, Cloud Computing, Network Security, Security, Business Continuity, Process Improvement, SDLC, Governance, SharePoint, Business Intelligence, Outsourcing, VMware, Virtualization, IT Operations, ITIL, SaaS
Education
The University of Georgia 1971 — 1976
BBA, Accounting and Business Systems
The University of Georgia 1971 — 1976
Bachelor of Business Administration (B.B.A.), Accounting and Computer Science
Wells Fargo February 2015 - Present
VyStar Credit Union May 2012 - February 2015
Wells Fargo Bank September 2010 - May 2012
Zaxby's Franchising, Inc. January 2004 - September 2010
Skills
Loans, Credit, Banking, Cross Selling, Consumer Lending, Retail Banking, Cash Management, Credit Analysis, Commercial Banking, Small Business Lending, Loan Origination
Education
University of North Florida - College of Business Administration 2006 — 2009
Bachelors, Marketing
Santa Fe College 2003 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
VyStar Credit Union September 1995 - June 2015
CUNA CFO Council 2012 - 2015
Most Holy Redeemer Catholic Church September 2003 - December 2009
Northeast Florida Equestrian Society, Inc. January 2002 - December 2006
Northeast Florida March of Dimes January 2000 - December 2005
Florida Community College January 1997 - December 1999
Baptist Health Foundation January 1996 - January 1999
Coopers & Lybrand LLP June 1994 - August 1995
Skills
Financial Analysis, Auditing, Financial Reporting, Internal Audit, Payroll, Financial Modeling, Leadership, Finance, Management, Financial Statements
Education
Stetson University 1993 — 1994
MAcc, Accounting Major
Stetson University 1991 — 1993
BBA, Accounting
Outback Steakhouse June 2014 - Present
Steak n Shake July 2012 - September 2013
VyStar Credit Union June 2010 - May 2013
Skills
Leadership, Teamwork, Organization, Fast-paced, Banking, Open Minded, Event Planning, Customer Service, Facebook
Education
University of Florida 2013 — 2017
Bachelor of Business Administration (B.B.A.), Finance, General
VyStar Credit Union September 2015 - Present
Men's Wearhouse May 2014 - September 2015
Jacksonville Sharks June 2013 - July 2013
Tuesday Morning September 2010 - July 2011
Biomet Microfixation May 2010 - August 2010
Self Employed May 2009 - August 2009
Skills
Leadership, Microsoft Office, Project Management
Education
Tennessee Wesleyan College 2012 — 2014
Bachelor's degree, Business Administration Marketing Emphasis
Florida State College at Jacksonville 2010 — 2012
Associate of Arts (AA)
Station Four May 2014 - Present
Web.com March 2013 - May 2014
Web.com January 2013 - March 2013
Fanatics, Inc. September 2012 - January 2013
OfficeMax June 2005 - October 2012
The Back Office, LLC July 2010 - September 2010
Waddell & Reed (Jacksonville) August 2008 - December 2009
VyStar Credit Union March 2008 - August 2008
Pasco Elementary School August 2005 - May 2007
Skills
Leadership, Sales, Customer Satisfaction, Strategy, Insurance, Customer Service, Social Media, Customer Retention, Public Speaking, Small Business, Strategic Planning, Event Planning, Marketing, Fundraising, Training, Online Advertising, Management, Social Networking, Social Media Marketing, Email Marketing, Advertising, Online Marketing, SEO, SEM, PPC
Education
University of South Florida 2011 — 2013
MA, Library and Information Sciences
Saint Leo University 2003 — 2007
BA, English
Bishop Kenny
Bishop Kenny
Black Knight Financial Services August 2015 - Present
ServiceLink, a Black Knight company September 2011 - Present
VyStar Credit Union April 2010 - September 2011
Mayo Clinic January 2011 - April 2011
SunTrust Bank March 2008 - April 2010
Skills
Accounts Payable, Corporate Finance, Project Coordination, Customer Service, Loan Servicing, Financial Analysis, Accounting, Management, Credit, Loans, Journal Entries, Analysis
Education
Peru State College 2014 — 2017
Bachelor's Degree, Accounting, CPA Focus
University of North Florida 2006 — 2011
Bachelor of Health Administration, Finance
VyStar Credit Union May 2013 - Present
ISACA - Jacksonville Chapter 2003 - Present
Florida Air National Guard August 1999 - April 2014
FLNG-CD August 2012 - 2013
DoD June 2010 - August 2012
Citzens Property Insurance Corp. March 2008 - June 2010
Resources Global Professionals January 2005 - March 2007
NetBank 2005 - 2006
Bank of America 2002 - 2005
Barnett Mortgage 1992 - 2005
Skills
Security, Disaster Recovery, IT Audit, Business Continuity, Enterprise Risk..., Network Security, Information Security, CISA, Compliance, Information Security..., IT Management, IT Strategy, Risk Management, Governance, SDLC, Network Administration, Active Directory, Visio, Computer Security, Linux, ITIL, Process Improvement, Information Assurance, System Administration, Troubleshooting, Program Management, DoD, Military, Vulnerability Assessment, Security Clearance, Integration, Information Technology, Enterprise Architecture, IT Operations, Security+, SharePoint, CISSP
Education
University of North Florida 1981 — 1987
BS
BK
Diploma
VyStar Credit Union December 2012 - Present
VyStar Credit Union December 2004 - December 2012
CAC / First Health January 1998 - November 2004
Advanced Data Systems Inc. 1996 - 1998
US Army November 1990 - November 1996
Skills
Banking, Systems Analysis, SQL, Change Management, Disaster Recovery, Troubleshooting, HTML, SharePoint, C#, SDLC, Requirements Analysis, Technical Support, Microsoft SQL Server, Project Management, Web Services, XML, Business Analysis, Vendor Management
Education
Englewood
Englewood
University of Maryland University College
A.A. IT
VyStar Credit Union January 2015 - Present
St. Augustine, Florida May 2011 - November 2013
Bank of America December 2002 - February 2008
Skills
First Time Home Buyers, FHA, VA, Mortgage Banking, Loans, Mortgage Lending, Investment Properties, Refinance, Conventional, REO, Foreclosures, Short Sales, Banking, Real Estate
Education
University of Florida 1980 — 1985
BA, History
Cambridge University 1983 — 1983
Fidelity Investments September 2011 - Present
Fidelity Investments October 2008 - Present
VyStar Credit Union November 2004 - February 2006
Publix September 2003 - October 2004
Skills
Financial Analysis, Financial Services
Education
University of North Florida 2003 — 2008
Bachelor of Business Administration, Finance
Deutsche Bank July 2013 - Present
UNF Hispanic Chamber of Commerce January 2012 - Present
P&J Group Incorporated September 2010 - June 2013
University of North Florida August 2010 - August 2012
Brazil Florida Alliance May 2012 - July 2012
Students in Free Enterprise October 2010 - August 2011
Pure Aroma Café October 2009 - July 2010
VyStar Credit Union August 2008 - June 2010
VyStar Credit Union August 2007 - June 2009
Skills
Bilingual-Spanish, Microsoft Office, Translation, Culture, Customer Relations, Customer Service, Team Leadership, Leadership, Marketing, Microsoft Word, Outlook, PowerPoint, Spanish, Time Management, Training, Project Planning
Education
University of North Florida 2010 — 2012
Bachelor of Business Administration (BBA), International Business and Marketing
University of North Florida 2010 — 2012
Bachelor of Business Administration (BBA), Marketing and International Business
Coggin College of Business, AACSB
Bachelor of Business Administration, International Business and Marketing
Rey Juan Carlos University
Marketing
Caliber Home Loans December 2014 - Present
Gator Bowl Association 1999 - Present
Synovus Mortgage July 2013 - December 2014
PNC Mortgage 2010 - 2013
Juvenile Diabetes Research Foundation 2007 - 2011
Fifth Third Bank 2008 - 2010
Jacksonville Regional Chamber of Commerce 2006 - 2010
Batram trail Rotary 2006 - 2008
Complete Home Companies 2004 - 2007
VyStar Credit Union 2002 - 2004
Skills
construction to perm..., Budgeting, Credit, Banking, Loans, Mortgage, Underwriting, P&L, Real Estate, Customer Service, Strategic Planning, Coaching, Customer Relations, Compliance, Microsoft Office, Negotiation, Employee Relations, Financial Analysis, Commercial Banking, Management, Sales, Commercial Lending, Recruiting, Analysis, Portfolio Management, Business Development, Team Building, Financial Services, New Business Development, Risk Management, Training, Relationship Management, Leadership, Process Improvement, Project Management, Team Leadership, Budgets, Mortgage Lending, Loan Origination, Loan Officers, Sales Management, Business Planning, Program Management, CRM, Time Management, Start-ups, Credit Analysis, Finance, Cross-functional Team..., Sales Operations
Education
American Military University 2011 — 2013
Master of Business Administration (M.B.A.) with honors, Business Administration and Management, 3.9
University of North Florida 1990 — 1994
Bachelor of Arts, Education
VyStar Credit Union May 2015 - Present
VyStar Credit Union May 2015 - Present
Walgreens October 2008 - September 2011
US Navy November 2004 - November 2008
Skills
Microsoft Office, Notary Public, Supervisory Experience, Management, Security Clearance, Microsoft Excel, Microsoft Word, Learning Quickly, Close Attention to..., Customer Service
Education
University of Florida 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida State College Jacksonville 2009 — 2011
Associate of Arts (A.A.)
VyStar Credit Union January 2008 - Present
Evergreen Investments January 1999 - January 2008
SouthTrust Bank August 1998 - January 2005
Barnett Capital Advisors August 1988 - August 1998
Barnett Banks Trust Company August 1985 - August 1988
Skills
Client Service, ALM, Fixed Income, Investments, Portfolio Management, Asset-Liability..., Balance Sheet..., Investment Management, Client Development, Business Development, Product Development, Fixed Income Portfolio..., Management, Client Presentation, Client Profiles, Mutual Funds
Education
University of North Florida - College of Business Administration 1995 — 1999
MBA
University of Florida - Warrington College of Business Administration 1981 — 1985
BS, Finance
New Milford H.S. 1979 — 1981
Citi October 2011 - June 2013
FDIC September 2009 - September 2011
Triumph Staffing June 2009 - September 2009
Gladstone & Weissman, P.A. August 2008 - June 2009
Southeast-Atlantic Beverage July 2006 - August 2008
VyStar Credit Union July 2002 - July 2006
SouthTrust Bank June 1999 - July 2002
Skills
Banking, Loans, Customer Service, Microsoft Office, Access, Outlook, Microsoft Excel, Sales, Microsoft Word, Call Center, PowerPoint, Negotiation, HTML, Event Planning, Windows, Data Analysis, Sales Management, Management, Team Leadership, Credit, Leadership, Analysis, Training, Call Centers, Policy, Insurance, Data Entry, Auditing, Fraud, Accounting, Interviews, Invoicing, Risk Management, Strategy, Mortgage Lending, Time Management, Accounts Payable, Finance, Due Diligence, Spreadsheets, Budgets, Research, Administration, Software Documentation, AML, Customer Satisfaction, Financial Analysis, Mortgage Banking, Private Investigations, Process Improvement
Education
University of North Florida 2004 — 2008
Bachelor of Arts (B.A.), Criminal Justice
VyStar Credit Union August 2012 - Present
VyStar Credit Union August 2012 - March 2015
CRAVE Restaurant January 2011 - December 2011
Cajun Cafe on the Bayou October 2008 - December 2010
Corporate Express August 2006 - December 2010
SunTrust Bank June 2005 - December 2005
Skills
Customer Service, Microsoft Word, Sales, Leadership, Microsoft Excel, Microsoft Office
Education
University of North Florida 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
St. Petersburg College 2008 — 2012
Associate of Arts (A.A.)
VyStar Credit Union February 2012 - Present
Healthcare Supply Solutions February 2009 - February 2012
SiteSecure, Inc. 2005 - 2009
Shands Jacksonville 2002 - 2005
Blue Cross Blue Shield of Florida 1999 - 2002
Skills
Computer Hardware, Data Center, Business Analysis, Disaster Recovery, IT Management, IT Operations, Integration, Active Directory, Security, System Administration, Troubleshooting, Visio, Servers, Technical Support, Software Documentation, Virtualization, Microsoft Exchange, Network Security, VMware, Network Administration, Windows, Networking, Information Technology, Firewalls, Operating Systems, Windows 7, Project Management, Computer Security, Network Design, Change Management, Process Improvement, ITIL, Team Leadership, Windows Server, Customer Service
Education
University of North Florida 1998 — 2003
BS, Computer Science
Prosperity Bank April 2006 - December 2011
VyStar Credit Union April 1996 - April 2006
Skills
Location Intelligence, Property Management, Disposition, Real Estate Development, Construction, Facilities Management, Coaching, Construction Management, Contract Negotiation, Real Estate, Leases, Asset Management
Education
Scottsdale Community College 1977 — 1978
na, Corporate Real Estatre
VyStar Credit Union 2002 - Present
Circuit City 2001 - 2001
Bank of America July 1983 - 2001
Skills
Consumer Lending, Financial Analysis, Banking, Loans, Credit, Commercial Banking, Customer Service, Leadership, Retail Banking, Financial Services, Call Centers, Commercial Lending, Mortgage Lending, Investments, Business Analysis, Small Business Lending, Business Development, Credit Analysis, Underwriting, Risk Management, Relationship Management, Loan Origination, Sales, Loss Mitigation, Executive Management, Finance, Retirement Planning, Credit Cards, Cross Selling, Credit Unions, Portfolio Management, Wealth Management, Customer Retention, Vendor Management, Sales Management, Strategic Financial..., Treasury Management, Mortgage Banking, Insurance, Cash Management, Customer Experience, Financial Modeling, FHA, Private Banking, Management, Commercial Mortgages, SBA, Construction Loans, SBA 504, Branch Management
Education
Saint Bonaventure University 1975 — 1979
BBA, Business: Finance/Marketing
Medtronic - Surgical Technologies December 2013 - Present
Ford Motor Company September 2012 - November 2013
Ford Motor Company June 2011 - August 2012
VyStar Credit Union September 2005 - January 2010
MassMutual Financial Group May 2004 - September 2005
Skills
Financial Modeling, Budgeting, Forecasting, Quantitative Finance, Cash Management, Cash Flow Forecasting, Financial Analysis, Data Interpretation, Board Presentations, Organizational..., Financial Statement..., Hyperion Performance..., Essbase, SCRM, PeopleSoft, VBA, Visual Basic, Leadership, Budgets, Data Analysis, Cross-functional Team..., Analysis, Finance, Process Improvement, Management, Strategy
Education
UF - Hough Graduate School of Business 2010 — 2011
MBA, Finance
University of Florida 2000 — 2004
Bachelor of Arts, Business Administration
Lake Brantley
Clay County Planning Commission January 2007 - Present
Vystar Credit Union January 2004 - April 2012
VyStar Credit Unon 2004 - 2012
Clay County Habitat For Humanity 2006 - 2009
Tampa, Florida January 1998 - October 2003
US Government 1998 - 2003
USS Kennedy 1996 - 1998
US Navy VS-30 1994 - 1996
Skills
Land Development, Critical Chain Project..., Purchasing, Concurrency, Construction, Budgeting, Real Estate, Negotiation, Real Estate Development, Contract Negotiation, Planning, Strategic Planning, Vendor Management, Contract Management, Project Planning, Forecasting, Budgets, Leadership, Analysis, Business Planning, Process Improvement, Risk Management, Change Management, Customer Service, Program Management, Management, Human Resources, Team Leadership, Training, Team Building, Strategy, Financial Analysis, Business Development, Project Management, Sales, Coaching, Leadership Development, New Business Development, Performance Management, Management Consulting, Customer Satisfaction, Organizational...
Education
Texas A&M University
BBA, Business Management
University of Florida - Warrington College Of Business
MBA
VyStar Credit Union May 2015 - Present
EverBank June 2013 - May 2015
EverBank August 2007 - June 2013
Skills
Unix, Agile Methodologies, Software Development, Data Warehousing, Spring, Oracle, JavaScript, Java Enterprise Edition, Requirements Analysis, Enterprise Architecture, Web Services
Education
University of North Florida 2005 — 2007
Master of Science (M.S.), Computer Science
University of North Florida 2001 — 2005
Bachelors Degree, Computer Science
VyStar Credit Union February 2015 - Present
AMIKids Gainesville September 2012 - Present
VyStar Credit Union May 2014 - February 2015
Capital City Bank May 2004 - May 2014
Capital City Bank August 2006 - October 2007
Capital City Bank April 2005 - August 2006
Capital City Bank May 2004 - April 2005
Southside Elementary School August 1997 - May 2001
Winn Dixie October 1999 - May 2000
Skills
State Compliance, Management, Auditing, Networking, Time Management, Customer Service, Banking, Microsoft Office, Team Building, Credit, Financial Analysis, Sales, Strategic Planning, Microsoft Excel, Microsoft Word, Research, Negotiation, Accounting, Loans, Consumer Lending, Commercial Lending, Commercial Account..., Leadership, Sales Management, Finance, Deposits, Credit Analysis, Risk Management, Retail Banking, Nonprofits, Loan Origination, Strategic Financial..., Branch Management, Small Business Lending, Business Development, Commercial Banking, Coaching, Budgets, Lines Of Credit, Credit Risk, Human Resources, Portfolio Management, Training, Small Business, Marketing, Underwriting, Data Analysis, Insurance
Education
University of Florida - Warrington College Of Business 2011 — 2013
Business Administration
Leadership Gainesville Class 36 2009 — 2010
Santa Fe Community College 2001 — 2003
Associate of Arts, Business Administration
Blue Box, an IBM Company 2013 - Present
Randolph Brooks Federal Credit Union May 2012 - September 2013
Rackspace Hosting January 2007 - February 2012
VyStar Credit Union November 2005 - January 2007
VyStar Credit Union August 2003 - November 2005
AOL LLC January 1998 - February 2002
Skills
RedHat, Apache, DNS, Linux, Postfix, Shell Scripting, RHCE, MySQL, Perl, Sendmail, High Availability, Load Balancing, NFS, SQL, CentOS, Spamassassin, Plesk, Performance Tuning, Bind, SSL, SSL Certificates, SAN, RedHat Cluster Suite, OpenStack, OpenVZ, MySQL Cluster, SQL Replication, PCI compliance, Security, SNMP, RAID, Firewalls, MTA, NAS, DAS, ITIL Certified, System Administration, Disaster Recovery
Education
San Antonio College 2009 — 2011
AA, Computer Networking Administration - Server Administration
Florida Community College of Jacksonville 2006 — 2007
Computer Science
St. Johns River Community College 2003 — 2004
Computer Science
VyStar Credit Union April 2015 - Present
VyStar Credit Union December 2008 - Present
VyStar Credit Union January 2008 - December 2008
VyStar Credit Union March 2006 - January 2008
Skills
Banking, Credit, Loans, Retail Banking, Consumer Lending, Commercial Banking, Customer Service, Mortgage Lending, Relationship Management, Risk Management, Business Analysis, Outlook, Deposits, Cross Selling, Lines Of Credit, Branch Banking, Cash Management, Credit Cards, Credit Analysis, Teller Operations, Loan Origination, Credit Unions, Mortgage Banking, Financial Services, Finance, Fraud, Residential Mortgages, Loan Servicing, Private Banking, Customer Satisfaction, Refinance, Leadership, Customer Retention, AML, Sales, Coaching, Training, Home Equity Lines of..., Internet Banking, Team Building, Personal Banking, Home Equity Loans, Bank Secrecy Act
Education
University of Central Florida 2001 — 2005
Bachelor of Science, Criminal Justice/Law Enforcement Administration
JPMorgan Chase Bank, N.A. August 2012 - Present
VyStar Credit Union August 2008 - August 2012
Education
University of North Florida - College of Business Administration 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Vystar Credit Union January 2012 - Present
ING (Formerly CitiStreet) August 2008 - January 2012
ING August 2008 - January 2012
ING August 2008 - January 2012
ING April 2004 - August 2007
ING February 2003 - April 2004
ING June 2001 - January 2003
ING May 2000 - June 2001
ING September 1999 - May 2000
CBS/ATI Cross April 1998 - May 2000
Skills
Requirements Analysis, Testing, Documentation, Data Analysis, SDLC, SQL, Microsoft Project..., ETL, Data Conversion, Software Documentation, Change Management, Business Intelligence, Business Requirements, Business Analysis, Analysis, Program Management, Requirements Gathering, Test Planning, Systems Analysis
Education
University of Phoenix 2000 — 2003
B.S, Computer Information Systems
Florida Community College of Jacksonville
A.A, Math and Science
VyStar Credit Union 2012 - 2014
YMCA of Florida's First Coast March 2011 - August 2012
YMCA of Florida's First Coast May 2010 - March 2011
Skills
Leadership, Fundraising, Recruiting, Community Outreach, Grants, Public Relations, Leadership Development, Public Speaking, Customer Service, Nonprofits, Volunteer Management, Event Planning, Social Media, Microsoft Office, Event Management
Education
University of North Florida 2012 — 2014
Master's Degree, Public Administration
University of North Florida 2005 — 2009
Bachelors, Political Science and Public Administration
VyStar Credit Union March 2015 - Present
VyStar Credit Union August 2012 - March 2015
VyStar Credit Union October 2010 - August 2012
VyStar Credit Union January 2010 - October 2010
VyStar Credit Union June 2006 - October 2010
Capital City Bank Group, Inc. June 2004 - June 2006
Skills
Banking, Customer Service, Credit, Leadership, Financial Analysis, Training, Retail Banking, Process Improvement, Supervisory Management, Loans, Credit Analysis, Microsoft Word, Team Building, Microsoft Office, Outlook, Call Centers, Sales Management
Education
Saint Leo University 2002 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Santa Fe College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
VyStar Credit Union July 2015 - Present
State Farm August 2014 - July 2015
SunTrust Bank June 2013 - August 2014
Bowden Eye & Associates August 2007 - June 2013
Skills
Banking, Customer Service, Microsoft Excel, Retail Banking, Microsoft Office, Outlook, Sales, PowerPoint, Microsoft Word, Cross Selling, Teamwork, Deposits, Financial Analysis, Insurance, Telephone Skills, Time Management, Customer Satisfaction, Finance
Education
University of North Florida
Bachelor of Business Administration (BBA), Finance
VyStar Credit Union September 2013 - Present
UnitedHealth Group January 2011 - November 2012
Skills
Banking, Retail Banking, Credit, Customer Service, Risk Management, Mortgage Lending, Consumer Lending, Credit Analysis, Loans, Financial Services, Loan Origination, Loan Servicing
Education
Strayer University 2006 — 2009
Business Administration and Management, General
Madison Senior High School, Madison IL 1997 — 2001
Diploma , Grammar
VyStar Credit Union August 2015 - Present
VyStar Credit Union June 2014 - August 2015
Maple Street Biscuit Company September 2013 - June 2014
Chick-fil-A May 2011 - September 2013
Scott Nichols Real Estate January 2013 - March 2013
The First Tee September 2012 - December 2012
Folio Weekly August 2012 - December 2012
UNF TV November 2011 - May 2012
Chick-fil-A July 2007 - May 2011
WE Stor of Middleburg 2005 - 2007
Skills
Copy Editing, Microsoft Office, Google Docs, Wordpress, Tumblr, Associated Press style, InDesign, iPhoto, iMovie, WordPress, PowerPoint, Newspapers, Customer Service, Microsoft Word, Twitter, Facebook, Social Media, Leadership
Education
University of North Florida 2010 — 2012
Bachelor of Science (B.S.), Journalism, Communications, 3.54
University of North Florida 2010 — 2012
Bachelor of Science, Communication
VyStar Credit Union August 2015 - Present
Space Coast Credit Union May 2014 - August 2015
Residence Inn by Marriott Gainesville,Fl August 2013 - May 2014
Courtyard by Marriott December 2012 - August 2013
Skills
Cash Handling Experience, Cash Management, Customer Service, Customer Satisfaction, Customer Engagement, Guest Booking, Guest Recovery, FOSSE, Front Office, Front Office Support, Reservation, Hotel Booking, Long-term Customer..., Guest Service Management, Cashiering, Cash Register, Event Management, Events, Events Coordination, Events Organisation, Corporate Events, Conference Coordination, Phone Etiquette, Multi-line Phone, Receptionist Duties, PowerPoint, Microsoft Office, Office Administration, Microsoft Word, Outlook, Microsoft Excel, Hotel Administration, Concierge Services, OnQ, Lodging, Property Management..., Service Recovery, Resorts, Hotels, Up-selling, Tourism, Receptions, Booking Systems, Telephone Skills, Tourism Management, Data Entry, VIP, Food Preparation, Rooms Division..., Clerical Skills
Education
Santa Fe College 2012 — 2014
Santa Fe Highschool Alachua, Fl 2008 — 2012
Walgreens August 2013 - Present
CFE Federal Credit Union July 2010 - August 2013
Wells Fargo (Wachovia Bank, N.A.) November 2008 - June 2010
Fidelity National Financial July 2007 - January 2008
The Walt Disney Company January 2007 - May 2007
VyStar Credit Union June 2003 - January 2007
VyStar Credit Union June 2005 - May 2006
Skills
Bilingual, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, 10-Key, Khalix, Business Objects, SAP, 50 WPM, Accounting, Banking, Outlook, Budgets, Finance, 10 Key, Financial Reporting, Account Reconciliation, Accounts Payable, Accounts Receivable, Process Improvement, General Ledger, Strategic Planning, Invoicing, Customer Service
Education
University of North Florida 2004 — 2006
Bachelor of Business Administration (B.B.A.), Accounting, 3.6
University of Florida 1999 — 2003
Bachelor of Arts, Spanish, 3.7
University of Florida 1999 — 2003
Bachelor of Science in Business Administration, Marketing, 3.7
VyStar Credit Union January 2015 - Present
Skills
Banking, Credit, Accounting, Financial Services, Payments, Fraud, Credit Cards
Education
Florida Junior College 1983 — 1985
Associate's degree, Accounting
University of North Florida
US Lumber July 2014 - Present
BlueLinx Corporation May 2011 - July 2014
BlueLinx Corporation September 2005 - July 2011
BLuelinx Corporation (Georgia Pacific) 2003 - 2005
McEwen Lumber 2001 - 2003
VyStar Credit Union 1997 - 2000
Skills
Sales Presentations, Management, Sales Operations, Account Management, Outside Sales, Sales, Sales Management, Contract Negotiation, Building Materials, Cold Calling, Purchasing, Inventory Management, Manufacturing, P&L, Strategic Planning, Selling, Negotiation, Wholesale, Pricing, Forecasting, Product Development, Interviews, Pricing Strategy, Trade Shows, Teamwork, Business Development, Team Building, Direct Sales, Key Account Management, Procurement, B2B, Marketing Strategy, New Business Development, Income Statement, Sales Process, P&L Management, Key Account Development
Education
University of North Florida - College of Business Administration 1998 — 2001
BA, Marketing
Golden Nugget Lake Charles December 2014 - Present
Advantus Corp. October 2013 - December 2014
Johnstone Supply, The Ware Group January 2012 - October 2013
Remodeling 2009 - 2011
The Home Service Store, Inc. 2008 - 2009
Interline Brands 2003 - 2008
Patriot Loan Company 2002 - 2003
Junior Achievement of North Florida 2002 - 2002
City and Police Federal Credit Union 2000 - 2002
VyStar Credit Union 1998 - 2000
Skills
B2B Marketing, Marketing Strategy, Marketing Management, Account Management, Marketing, Key Account Management, B2B, Pricing, Wholesale, Sales Process, Sales Operations, Selling, Forecasting, Sales, Product Marketing, New Business Development, Purchasing, Sales Management
Education
University of North Florida 2000 — 2002
Bachelor's degree, Communications and Marketing
University of North Florida 2000 — 2002
Bachelor's degree, Political Science and Government
Mac Papers January 2015 - Present
JPMorgan Chase February 2013 - December 2014
PHH Mortgage October 2011 - February 2013
American Home Mortgage Servicing, Inc. January 2009 - October 2011
Community First Credit Union March 2008 - May 2008
Fifth Third Bank June 2007 - February 2008
Ameris Bank March 2006 - June 2007
VyStar Credit Union June 2001 - March 2006
Peoples First Community Bank October 1998 - June 2001
SouthTrust Bank May 1997 - October 1998
Skills
Mortgage Banking, Mortgage Lending, Loss Mitigation, Mortgage Servicing, Loans, Default, Loan Origination, FHA, Mortgage Underwriting, Refinance, Residential Mortgages, Non-Conforming, Underwriting, Banking, Credit
Education
University of North Florida - College of Business Administration 1984 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
Mary Kay Independent Business Owner May 2013 - Present
ALS Environmental March 2011 - Present
Henry Schein December 2007 - March 2011
VyStar Credit Union June 2006 - August 2006
JCPenney July 2004 - March 2006
Skills
Wet Chemistry, Analytical Chemistry, Inorganic Synthesis, Organic Chemistry, Gas Chromatography, FTIR, UV/Vis, Method Development, Team Leadership, Team Building, Highly motivated..., LIMS, Stealth, Microsoft Excel, Microsoft Word, Computer Proficiency, NMR spectroscopy, Flame AA, Cyclic Voltammetry, Biochemistry, HPLC-MS, Mass Spectrometry, GC-MS, GC-FID
Education
University of North Florida 2004 — 2010
Bachelor, Chemistry, 2.65
Florida State College of Jacksonville 2012 — 2012
Technical Certificate, Logistics, Materials, and Supply Chain Management
Oak Hill Church of the Nazarene January 2014 - Present
British Airways March 2012 - November 2013
VyStar Credit Union June 2007 - October 2011
VyStar Credit Union October 2004 - June 2007
Skills
Access, Account Reconciliation, Accounting, Credit Cards, General Ledger, Payments, Spreadsheets, Policy, Research, Airlines, Sabre, Customer Service, Call Centers, Airports, Journal Entries, Ticketing, Customer Satisfaction, Flights, Aviation, Amadeus
Education
Saint Johns River State College 2001 — 2004
Technical Certificate, Computer Programming
Rosales National High 1991 — 1995
High School Diploma, Secondary
Align Networks March 2015 - Present
Safariland September 2013 - March 2015
VyStar Credit Union September 2012 - August 2013
MSC Care Management March 2012 - August 2012
SoftRock December 2010 - July 2011
SoftRock March 2008 - December 2010
KB Home January 2007 - September 2007
Skills
SQL, Business Analysis, Visio, Microsoft SQL Server, Access, Project Management, HTML, Microsoft Office, Online Advertising, Microsoft Excel, SSIS, C#, Java, SSRS, SSAS, MySql, ETL, Databases, Analytics, Data Warehousing, Management
Education
University of Florida 2011 — 2012
Master of Science, Information Systems & Operations Management, 3.93
University of Florida 2004 — 2006
Bachelor of Science Degree, Marketing
State College of Florida-Manatee-Sarasota 2002 — 2004
Associate of Arts, Business Management
VyStar Credit Union November 2013 - Present
Jim Dustin Design March 2010 - November 2013
Large company (confidential) January 2013 - May 2013
Agency a la Carte 2012 - 2013
Blue Cross Blue Shield of Florida April 2008 - March 2010
Citigroup, Citi Cards, or CitiCards July 2006 - April 2008
Citi Cards 2001 - 2006
Creative Change, Inc. June 1997 - September 2000
Mirror Worlds Technology 1997 - 1999
AT&T Universal Card Services 1991 - 1996
Skills
Graphic Design, Strategy Development, Adobe Creative Suite, InDesign, Illustrator, Dreamweaver, Creative Direction, Intranet, User Experience, User Interface Design, Photoshop, Human Factors, User-centered Design, E-commerce, Microsoft Office, Web Design, Team Building, Art Direction, Book Design, Book Covers, Logo Design, Layout, Interaction Design, Information Architecture, Wire Framing, Rapid Prototyping, presentation layer..., Strategy, User Interface, Usability Testing, Branding & Identity, Wireframes, Creative Strategy, Advertising, Usability, Corporate Identity, Information Design, User Experience Design, Corporate Branding, Mobile Applications, Mobile Devices, Digital Media, Brochures, Brand Development
Education
Human Factors International 2005 — 2005
CUA, Certified Usability Analyst
University of Cincinnati
Graphic Design
VyStar Credit Union February 2002 - Present
CAC/First Health December 2000 - February 2002
Datacom Computer Services 1999 - 2001
Education
Naval Nuclear Power School 1988 — 1989
United States Naval Academy 1984 — 1988
nahs 1981 — 1986
FORREST SHERMAN HIGH SCHOOL 1981 — 1984
Naples American High School 1981 — 1984
VyStar Credit Union November 2009 - Present
University of North Florida May 2005 - November 2009
First Health Group Corporation December 1998 - May 2005
Advanced Data Systems Inc. April 1996 - December 1998
Skills
SQL Server, Active Directory, Windows, Troubleshooting, Windows Server, Database Administration, Databases, HTML, Microsoft SQL Server, Oracle, SharePoint, Software Installation, AIX, Servers, System Administration, SQL
Education
University of Phoenix 2000 — 2004
Bachelor, Information Technology
University of Florida 1987 — 1989
Associate, Liberal Arts and Sciences
VyStar Credit Union January 2011 - Present
Shands Jacksonville February 2006 - December 2010
Exum Communications September 2005 - February 2006
US Army June 1995 - June 2005
Skills
Troubleshooting, Software Documentation, Healthcare Information..., Windows Server, Visio, Active Directory, Servers, Data Center, ITIL, System Administration, Disaster Recovery, Networking, Security, Cisco Technologies, Technical Support, Virtualization, Routers
Education
University of Phoenix 2006 — 2010
B.S., Business Management
University of Phoenix 2006 — 2008
A.A., Information Technology
Merrill Edge October 2011 - Present
VyStar Credit Union May 2010 - October 2011
Fidelity Investments December 2006 - December 2009
Education
University of Illinois at Urbana-Champaign 1997 — 2002
VyStar Credit Union August 2014 - Present
Florida Blue January 2011 - August 2014
NorthgateArinso November 2005 - January 2011
Convergys 2005 - 2010
Merrill Lynch 1999 - 2005
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Business Process, Business Requirements, SDLC, Process Improvement, Vendor Management, User Acceptance Testing, SharePoint, Integration, Functional..., Business Intelligence, Software Documentation, SQL, Outsourcing, Business Process..., Quality Assurance, Change Management, Software Project..., Testing, Visio, Quality Center, Systems Analysis, Program Management, MS Project, Software Development, PMP, Agile Methodologies
Education
University of North Florida 1996 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
Wells Fargo March 2012 - December 2013
JPMorgan Chase April 2010 - August 2011
VyStar Credit Union September 1999 - November 2009
Bombardier Capital November 1997 - June 1999
Intergroup Property Management November 1996 - November 1997
First Union National Bank January 1992 - November 1996
GMAC August 1987 - September 1991
Skills
Credit, Retail, Telephone Skills, Debt Collection, Excel, Word, PowerPoint, Access, Liquidation, Customer Service, Problem Solving, Banking, Credit Analysis, Loss Mitigation, Microsoft Excel, Microsoft Word, Credit Cards, Credit Unions, Consumer Lending, Mortgage Lending, Microsoft Office, Training, Commercial Banking, Sales, Risk Management, Mortgage Banking, Loan Origination, Finance, Residential Mortgages, Commercial Lending, Underwriting, Credit Risk, Loan Servicing, Retail Banking, Financial Analysis, Loan Modifications
Education
University of North Florida
B.S, Political Science
Southeastern Grocers August 2015 - Present
VyStar Credit Union 2006 - 2015
Johnson & Johnson 1994 - 2004
Skills
Vendor Management, Disaster Recovery, IT Management, Business Analysis, Visio, IT Audit, Business Continuity..., Project Management, Team Management, Microsoft Office, SDLC, SharePoint, Active Directory, ITIL, Strategic Planning, Leadership, Management, Team Building
Education
Tennessee State University
Bachelor of Science, Computer Science
Fidelity Information Services July 2006 - Present
VyStar Credit Union 2002 - 2007
Kirchman Corporation July 2003 - December 2005
Education
University of Central Florida 2002 — 2003
Masters, Management Information Systems
University of North Florida 1998 — 2002
Bachelors, Computer Information Systems
VyStar Financial Group, LLC January 2014 - Present
VyStar Financial Group/VyStar Title Agency November 2003 - Present
VyStar Credit Union July 1997 - November 2003
Real Estate Financial Services July 1990 - July 1997
Skills
Banking, Mortgage Lending
Education
The University of Georgia 1981 — 1985
BA, Economics
VyStar Credit Union Commercial Credit AnalystProsperity Bank1998 - 2006
Education
University of North Florida 2004 — 2008
Masters, Accounting
VyStar Credit Union May 2010 - Present
VyStar Credit Union October 2005 - May 2010
United Auto Credit Corporation July 2000 - September 2005
United Auto Credit Corporation December 1999 - July 2000
General Motors Acceptance Corp August 1986 - September 1997
Skills
Financial Services, Portfolio Management, Loans, Underwriting, Credit Analysis, Strategic planning and..., Executive Management, Leadership, Management, Banking, Loan Origination, Consumer Lending, Credit, Risk Management, Credit Cards, Strategy, Commercial Lending, Call Centers, Mortgage Lending
Education
University of North Carolina at Asheville
West Henderson High School, Hendersonville, NC
Towers Watson, OneExchange July 2012 - Present
Extend Health August 2012 - Present
HCA Healthcare/Shared Service January 2012 - January 2012
VyStar Credit Union January 1988 - January 2006
Skills
Leadership, Management, Coaching, Human Resources, Employee Training, Budgets, Customer Satisfaction, Training, Business Planning, Call Centers, Interviews, Strategic Planning, Performance Management, Operations Management, Insurance, Marketing Strategy, Time Management, Vendor Management, Teamwork, Customer Service, Employee Benefits, Process Improvement, Customer Retention, Employee Relations, Team Building, Recruiting, Team Leadership, Customer Experience, Hiring, Sales
Education
Saint Johns River State College 2004 — 2005
Psychology, Human Resources
N.B. Forrest High School
High School Diploma
DR Horton 2014 - 2015
Capstone Valuation Advisors 2013 - 2014
JAA 2010 - 2013
VyStar Credit Union 2008 - 2010
Skills
Negotiation, Strategic Planning, Market Research, Marketing Strategy, New Business Development, Financial Analysis, Business Strategy, Business Analysis, Presentation Development, Board Presentations, Budget Forecasts, Client Services, Client Retention, New Client Acquisitions, Critical Thinking, Problem Solving, Customer Service, Member Relations
Education
University of North Florida 2010 — 2012
Master of Business Administration (MBA)
University of South Carolina - Darla Moore School of Business 2005 — 2008
Bachelor, Finance and Real Estate
VyStar Credit Union June 2004 - Present
ESL Federal Credit Union 1997 - 2004
PNC Bank Corp 1994 - 1997
Skills
Certified Public..., Financial Analysis, Financial Reporting, CPA, Finance, Cash Management, Strategic Financial..., Financial Services, Loans, Budgets, Financial Modeling, Accounting, Credit, Credit Analysis, Risk Management, Insurance, Financial Planning, Banking, Leadership
Education
University of Detroit Mercy 1970 — 1975
Masters of Business Administration, Finance and Economics
Digital Risk May 2015 - Present
Merrill Lynch October 2014 - Present
PHH Mortgage October 2012 - February 2014
VyStar Credit Union December 2008 - September 2012
Toys R Us2005-2007 March 2005 - December 2007
Skills
Banking, Training, Loans, Analysis, Finance, Mortgage Lending, Customer Service, Financial Services, Insurance, Investments, Accounting, Credit Cards, Cross Selling, Microsoft Office, Retail
Education
University of North Florida - College of Business Administration 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mandarin High School 2001 — 2005
High School Diploma
Duval County Public Schools October 2006 - Present
VyStar Credit Union June 2012 - June 2013
Skills
Curriculum Development, Curriculum Design, Instructional Design, Educational Leadership, Staff Development, Educational Technology, Higher Education, Teaching, Classroom, Tutoring, Teacher Training, Public Speaking, Adult Education, Program Development, K-12, Grant Writing, Distance Learning, Community Outreach
Education
University of Phoenix 2005 — 2006
MEd, Curriculum and Instruction
VyStar Credit Union November 2014 - Present
BB&T May 2008 - October 2014
Skills
Commercial Lending, Consumer Lending, Commercial Banking, Cash Management, Banking, Account Management, Credit, Deposits, Financial Analysis, Customer Service, Credit Analysis, Home Equity Loans, Lines Of Credit, Loans, Retail Banking, Sales, Sales Management, Selling, Small Business Lending, Treasury Management, Team Leadership, Underwriting, Treasury Services, Microsoft Office, PowerPoint, Team Building, Relationship Management, Loan Origination, New Business Development, Portfolio Management, Risk Management, Microsoft Excel, Finance
Education
University of Florida 2005 — 2007
Bachelors of Science in Business Administration, Finance
Southeastern Grocers January 2015 - Present
Bi-Lo Holdings September 2013 - Present
Winn Dixie Stores February 2012 - September 2013
Winn Dixie Stores August 2011 - October 2012
First Guaranty Bank May 2010 - August 2011
VyStar Credit Union 2004 - 2009
Skills
Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Credit, PowerPoint, Event Planning, Onboarding, Event Management, Administrative..., Customer Service, Office Administration, Management, Time Management, Social Networking, Project Management
Education
Santa Fe Community College 1989 — 1990
Certified in: Office Systems Specialist
Gainesville High School 1986 — 1989
HS Degree
PSS World Medical August 2007 - Present
PSS World Medical April 2004 - August 2007
VyStar Credit Union January 2001 - January 2002
PSS World Medical January 2001 - January 2002
Education
2008 Southeastern School Of Massage Florida Massage
Florida Community College of Jacksonville Associates of Arts
University of North Florida
Bachelors of Arts, Psychology
VyStar Credit Union September 2014 - Present
Bank of America October 2010 - September 2014
Bank of America, N.A October 2010 - September 2014
First Coast News January 2010 - April 2010
WTLV FIRST COAST NEWS January 2010 - April 2010
Publix Supermarkets, INC July 1997 - April 2009
Skills
Research, Leadership, Social Media, Press Releases, Social Networking, Event Planning, Public Relations, Blogging, Marketing, Social Media Marketing, Media Relations, Editing, Sales, Facebook, Microsoft Office, Consumer Insight, Customer Service
Education
University of North Florida 2008 — 2010
BS, Communications
Saint Johns River State College
Associate of Arts (AA)
VyStar Credit Union June 1995 - Present
VyStar Credit Union January 2006 - October 2012
VyStar Credit Union 2004 - 2005
VyStar Credit Union August 1998 - June 2003
Skills
Training, Vendor Management, Call Centers, Succession Planning, Change Management, Banking, Human Resources, Talent Management, Performance Management, Process Improvement, Coaching, Credit, Employee Relations, Customer Service, Leadership, Loans, Team Management
Education
University of Phoenix 1998 — 2000
Towson State University 1981 — 1982
Accounting
Robert E Lee High School 1978 — 1979
VyStar Credit Union Call Center ManagerGoodwill Industries of North FloridaAugust 2009 - January 2010
Convergys February 1999 - August 2009
Education
University of North Florida 2004 — 2007
BBA, Management
Wounded Warrior Project October 2011 - May 2014
VyStar Credit Union July 2009 - November 2011
The Silk Trading Co November 2006 - July 2009
Fossil, Inc. June 2005 - November 2006
Skills
Purchasing, Retail
Education
The University of Texas at Austin
Bachelor degree, Accounting
FedEx Express July 2006 - Present
Opus Capital Markets May 2012 - March 2014
Wells Fargo Home Mortgage February 2012 - May 2012
PHH Mortgage August 2011 - February 2012
JPMorgan Chase September 2010 - July 2011
Nelnet May 2006 - September 2006
VyStar Credit Union August 2005 - May 2006
Accounting Principals January 2005 - August 2005
ABN AMRO Bank N.V. August 1999 - January 2005
Walmart September 1997 - May 1999
Skills
Accounting, Financial Reporting, Tax, Bookkeeping, Computer Literate, Bilingual-Spanish, Computer Hardware, Microsoft Office, General Ledger..., Direct Sales, Sales Management, Retail, Customer Relations, Inventory Management, Account Reconciliation
Education
University of Puerto Rico 1996 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
North Florida Dermatology March 2010 - Present
Greenberg Dental and Orthodontics July 2009 - March 2010
VyStar Credit Union June 2007 - December 2008
Florida Times Union August 2006 - November 2007
Fleming Island Golf Club August 2003 - December 2006
The Florida Times Union April 2006 - August 2006
YMCA June 2001 - January 2003
Skills
Customer Relations, Excel, Credit, PowerPoint, Word, Banking, Customer Satisfaction, Microsoft Office, Outlook, Problem Solving, Promotions, Advertising Sales, Team Building, Advertising, Marketing Communications, Graphic Design, Event Planning, Healthcare, Organizing, Planning, Public Relations, Product Development
Education
University of North Florida 2003 — 2006
Communications, Marketing and Advertising
VyStar Credit Union January 2014 - Present
VyStar Credit Union February 2005 - January 2014
VyStar Credit Union January 2000 - January 2005
Skills
Credit, Loans, Account Reconciliation, Banking, Underwriting, Consumer Lending, Credit Analysis, Credit Cards, Credit Scoring, Credit Management
Education
Saint Leo University 2001 — 2003
Bachelor of Arts, Business Administration
St. Johns River Community College 1993 — 1996
Associate of Arts
Navy-Marine Corps Relief Society September 2004 - Present
VyStar Credit Union November 1991 - October 1998
Education
Saint Leo University
Saint Leo University
Bachelor of Science (BS), Business Administration and Management, General
VyStar Credit Union April 2013 - Present
General RV Center November 2012 - January 2013
Duval Realty of Jax July 2012 - October 2012
Winn Dixie HDQ 2007 - 2011
Winn Dixie 2001 - 2007
Skills
Supervising, Office Management, Project Management, Research, Troubleshooting, Process Establishment, Report Writing, Presentations, Real Estate Development, Life Insurance, Training, Software Quality..., Problem Solving, Project Planning, Team Building, Budgets
Education
University of North Florida 1993 — 1993
Andrew Jackson High School
First Federal Bank of Florida January 2014 - Present
First Federal Bank of Florida March 2012 - Present
VyStar Credit Union February 2010 - March 2012
Skills
Leadership, Banking, Credit, Loans, Finance, Call Centers, Loan Origination, Underwriting, Customer Service
Education
University of North Florida - College of Business Administration 2004 — 2007
Bachelor of Business Administration (BBA), Management, 3.52
VyStar Credit Union October 2012 - March 2013
QBE FIRST 2009 - August 2012
FIS - Fidelity Information Services June 2006 - September 2008
Bank of America (Barnett Bank/Equicredit Mtg) June 1997 - June 2008
Skills
Claim, Underwriting, General Insurance, Liability, Commercial Insurance, Claims Management, Casualty, Reinsurance, Health Insurance, Legal Liability, Life Insurance, Risk Management, Commercial Lines, Call Centers
Education
WestEnd High 1977 — 1980
West End High, B.O.E
University of Phoenix
Associate's degree, Business Administration and Management, General
University of Phoenix
Associate's degree, Business Administration and Management, General
Fidelity National Financial September 2013 - Present
Fidelity National Financial May 2013 - September 2013
VyStar Credit Union March 2012 - May 2013
LTK of Jackonsville, INC February 2011 - March 2013
US Army January 1997 - December 2011
TSA September 2002 - October 2005
Skills
Florida Notary, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Military Training, Military Logistics, Military Operations, Typing, PowerPoint, Analytics, Bookkeeping, Employee Benefits, Budget Monitoring, Operating Budgets, Business Planning, Budget Forecasts, Budgets, Accounts Payable, Accounts Receivable, Financial Analysis, Leadership Development, Security Clearance
Education
University of North Florida - College of Business Administration 2004 — 2008
Bachelor's degree, Finance, General
Community First Credit Union July 2012 - Present
Travis Credit Union January 2011 - May 2012
VyStar Credit Union June 1998 - May 2002
Skills
Member Relations, Loans, Credit
Education
Trinity Baptist College 1996 — 2000
Bachelor's degree, Accounting/Church Ministries
VyStar Credit Union January 2013 - Present
Edible Arrangements August 2010 - January 2013
Education
University of North Florida 2008 — 2010
Business Administration and Management, General
Saint Johns River State College 2006 — 2008
Business Administration and Management, General
TD October 2006 - Present
VyStar Credit Union September 2001 - September 2006
Department of Health November 1995 - July 2001
Skills
Budget Process and..., Customer Service
Education
University of Santo Tomas
Bachelor of Science (B.S.), Business Administration, Graduated
Community Services January 2010 - Present
VyStar Credit Union 2008 - 2010
Education
Suffolk University
Master of Business Administration (M.B.A.), Finance
VyStar Credit Union May 2008 - Present
Skills
Credit, Banking, Consumer Lending, Loans, Retail Banking, Mortgage Lending, Customer Service, Financial Services, Customer Satisfaction, Accounting, Credit Unions, Cross Selling, Accounts Payable, Branch Banking, Small Business Lending
Education
The University of Georgia 2005 — 2007
Bachelors of Business Administration, Management
VyStar Credit Union October 2013 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Public Speaking, Social Media, Leadership, Research, Teamwork, Time Management, Social Networking, Team Leadership, Sales, Outlook
Education
University of North Florida - College of Business Administration 2013 — 2015
Bachelor of Science (BS), Financial Planning and Services