PAETEC Company
Industry: Telecommunications company
DescriptionPAETEC Holding Corporation was a FORTUNE 1000 telecommunications company headquartered in Perinton, New York, United States. It was founded as the private company PaeTec Communications, Inc. in 1998 by Arunas A. Chesonis. Headquarters: Fairport, New York, United States Founder: Arunas Chesonis Founded: 1998, Rochester, New York, United States Acquisition date: 1 December 2011 Subsidiaries: PaeTec Communications, LLC, PAETEC CORP, Parent organizations: Windstream Holdings, Windstream Services, LLC
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PAETEC Employees
North Providence Fire August 2011 - Present
PAETEC August 2008 - June 2009
InterBay Funding, LLC. September 2003 - July 2008
Symantec Corporation September 2000 - January 2003
Skills
VoIP, Firewalls, Security, Sales Management, Solution Selling, Salesforce.com, Direct Sales, Account Management, New Business Development, Sales Process, Cloud Computing, SaaS
Education
New England Institute of Technology 2010 — 2012
Associate's degree, Information Technology
United States Coast Guard & NE Tech 1987 — 1991
Associate's Degree, Computer Science
B3 Communications, LLC May 2009 - Present
U.S. Cellular September 2012 - October 2013
Novacon 2004 - 2008
PAETEC 2003 - 2004
GTE 2001 - 2003
Skills
Product Development, New Business Development, SaaS, Product Marketing, Competitive Analysis, Sales Management, Managed Services, Cloud Computing, Direct Sales, Account Management, Enterprise Software, Strategic Partnerships, Cross-functional Team..., Program Management, Salesforce.com, Entrepreneurship, Strategy, Leadership, Business Development, Business Strategy, Management
Education
Northwestern University - Kellogg School of Management 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration
Loyola University Chicago 1993 — 1996
Bachelors, Biology
Purdue University Calumet
Associate, Chemistry
Bishop Noll Institute
Windstream March 2011 - Present
PAETEC June 2009 - Present
Skills
Telephony, VoIP, MPLS, Managed Services, Ethernet, Telecommunications, Wireless, T1, IP, SIP
Education
Monroe Community College 1991 — 1993
Associate's Degree, Interior Design
Windstream January 2011 - Present
Windstream Communications January 2010 - January 2011
PAETEC January 2007 - December 2009
Skills
http://www.linkedin.com/..., Managed Services, Telecommunications, VoIP, Cloud Computing, WAN, Account Management, MPLS, Networking, Data Center, Solution Selling, Unified Communications, IP
Education
Michigan State University 1990 — 1994
Bachelor of Science, Telecommunications
Meeting Tomorrow January 2013 - Present
Groupon September 2012 - January 2013
Groupon March 2011 - September 2012
Groupon November 2010 - March 2011
PAETEC April 2008 - October 2010
PAETEC August 2006 - April 2008
Aylwin Communications Ltd August 2004 - December 2004
Skills
Sales, Fundraising, Customer Service, Market Research, Public Relations, Account Management, Cold Calling, Event Planning, Marketing Event Planning, Marketing Communications, Social Media Marketing, Time Management
Education
Michigan State University 2001 — 2005
Bachelor of Arts, Journalism, Public Relations
Cisco Systems August 2013 - Present
Cisco Systems September 2011 - August 2013
Belden Inc. May 2010 - August 2010
PAETEC March 2007 - December 2008
US LEC June 2005 - March 2007
Clear Channel Radio August 2003 - December 2004
Skills
Field Marketing, Social Media, Digital Marketing, Project Management, Market Research, Marketing Communications, Marketing Management, Product Demonstration, Integrated Marketing, Direct Marketing, Copywriting, Market Planning, Product Marketing, Marketing Strategy, Advertising, Marketing, Direct Sales, Cross-functional Team..., Product Management, CRM, Account Management, Strategy, B2B Marketing, Demand Generation
Education
University of South Carolina-Columbia 2009 — 2011
International MBA, International business and global marketing
Universidad de Salamanca 2010 — 2010
Business Spanish language
Missouri State University 2000 — 2004
Bachelors, Marketing Management
ROI Revolution, Inc. July 2014 - Present
ROI Revolution, Inc. July 2012 - July 2014
ROI Revolution, Inc. February 2010 - October 2012
UBS October 2007 - September 2009
PAETEC 2006 - 2007
Skills
Google Adwords, Google Analytics, MSN AdCenter, Microsoft Office, Facebook, YouTube, Twitter, PPC, Digital Marketing, Online Advertising, Social Media Marketing, SEM, Market Research, Marketing, Web Marketing, Advertising, Online Marketing, CRM, Web Analytics, Social Media, Competitive Analysis, Email Marketing, Management
Education
Marist College 2007 — 2009
MBA, Business, Finance
Marist College 2002 — 2006
Bachelor of Science, Business, Finance, Spanish
Windstream Communications December 2011 - Present
PAETEC February 2008 - December 2011
McLeodUSA August 2000 - February 2008
Nortel Networks February 1997 - August 2000
Black Hills Power and Light August 1993 - February 1997
FEM Electric Association November 1984 - August 1993
Education
Mitchell Technical Institute 1983 — 1984
Certification, Powerline Construction and Maintenance, Completed
VOX Network Solutions January 2015 - Present
Lowercase Brewing October 2014 - Present
Windstream Communications December 2003 - December 2014
PAETEC December 2003 - 2011
Xeta Technologies December 2002 - 2011
T-Mobile March 2000 - December 2003
Skills
Avaya, Unified Communications, VoIP, Telecommunications, Managed Services, Telephony, Solution Selling, Call Centers, IP, Wireless, SIP, MPLS, ACD, Account Management, Active Directory, Avaya Technologies, CTI, Cabling, Channel Partners, Cisco Technologies, Cloud Computing, Co-location, Contact Centers, Customer Retention, Maintainance, Professional Services, Direct Sales, Sales Engineering, SIP Trunking
Education
Western Governors University - Washington 2014 — 2016
Completing my BA, Marketing/Marketing Management, General
Maryville University of Saint Louis 2000 — 2002
Business/Corporate Communications
Constellation Brands July 2013 - Present
Wilson Commencement Park January 2011 - January 2014
Insero & Company CPAs, P.C. September 2008 - July 2013
Frontier Communications 1991 - 2007
Paetec 1991 - 2007
Price Waterhouse Coopers August 1988 - May 1991
Skills
Certifited QuickBooks..., Financial Accounting, Budget, Financial Reporting, Not-for-profit, Team Management, Budgets, SEC filings, Not for Profit, GAAP, Accounting, Sarbanes-Oxley Act, Auditing, US GAAP, General Ledger
Education
University of Rochester - Simon Business School 1991 — 1994
MBA, finance
Niagara University 1984 — 1988
BS, Accounting
Earthlink Business December 2013 - Present
Windstream Communications March 2012 - December 2014
PAETEC December 2008 - March 2012
PAETEC June 2007 - December 2008
Skills
Troubleshooting, Management, Training, Leadership, Customer Satisfaction, Analysis, Testing, Databases, Service Delivery, Computer Network..., VoIP, Telecommunications, MPLS, IP, Managed Services, T1, Ethernet, Telephony
Education
Nazareth College of Rochester 2004 — 2007
Bachelor's degree, Business Administration and Management, General
Happy house wife March 2009 - Present
PAETEC 2001 - 2003
Skills
Microsoft Office, Microsoft Excel, Social Media, PowerPoint, Customer Service, Microsoft Word, PS3, Multiplayer, Gameplay, Xbox 360
Education
University of Illinois at Chicago 1993 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
Moraine Valley Community College 1991 — 1993
Associate's degree
Fairport Central School District March 2014 - Present
Fairport Central School District September 2013 - March 2014
Donnelly's Public House October 2011 - October 2013
Fairport Central School District October 2012 - June 2013
PAETEC 2005 - 2009
PAETEC September 2003 - October 2005
Intel Corporation June 2002 - May 2003
ARC of Monroe County October 2001 - June 2002
William K. McLaughlin Associates August 2000 - October 2001
Education
Nazareth College of Rochester 1997 — 1999
Bachelor of Arts (BA), Philosophy and English
University College Dublin 1998 — 1998
Calero Software September 2014 - Present
Calero Software March 2013 - September 2014
Windstream 2013 - September 2014
PAETEC April 2010 - March 2013
PAETEC March 2008 - April 2010
Mary Cariola Children's Center November 1997 - November 2007
Skills
Customer Service, Microsoft Office, Windows, Excel, Word, Outlook, Employee Training, Metasolv M6, Oracle Applications, Special Education, Program Management, Microsoft Word, Microsoft Excel, Sales, Telecommunications, Training, MPLS, Wireless, Managed Services
Education
Monroe Community College 1995 — 2001
Liberal Arts and Sciences/Liberal Studies
PepsiCo May 2014 - Present
PepsiCo July 2012 - May 2014
PepsiCo May 2011 - February 2013
Charm City Food Tour Corp. August 2011 - August 2012
PepsiCo June 2010 - June 2012
Loyola College Maryland September 2009 - May 2010
PAETEC June 2008 - September 2008
Avalon Partners May 2008 - August 2008
Skills
Key Account..., Food Service, Account Management, Sales Process, Certified Trainer, Sales Presentations, Merchandising, Marketing, Driving New Business, Growing Accounts, Building Relationships, Leadership, Networking, Logistics, Strategy, Business Development, Competitive Analysis, Sales, New Business Development, Management
Education
Katholieke Universiteit Leuven
Bachelor of Business Administration (BBA), Business/Managerial Economics
Loyola College in Maryland
Bachelor of Business Administration (B.B.A.), Business Economics, 3.7
Peddie School
RochesterWorks August 2014 - Present
Epilepsy Foundation May 2012 - August 2014
PAETEC April 2011 - February 2012
Urban League of Rochester June 2010 - August 2010
Urban League of Rochester June 2009 - August 2009
Denali Raft Adventures April 2006 - August 2006
Various companies 2004 - 2006
Irondequoit Dodge Suzuki March 2004 - November 2004
Skills
Program Management, Resume Writing, Research, Analysis, Career Counseling, Counseling, Community Outreach, Staff Development, Leadership Development, Writing, Report Writing, Proposal Writing, Teaching, Program Planning, Microsoft Office, Curriculum Development, Employee Relations, Employee Training, Employment Verifications, Lead Generation, Sales, Customer Service
Education
SUNY Geneseo 2008 — 2010
Bachelor of Arts, English; Sociology
SUNY Purchase 2006 — 2008
Monroe Community College 2005 — 2005
Liberal Arts and Sciences/Liberal Studies
PAETEC 2000 - 2012
Skills
T1, Troubleshooting
Education
Monroe Community College 1986 — 1987
Associate of Arts and Sciences (AAS), Management Information Systems, General, 3.68
Windstream Communications June 2012 - Present
PAETEC December 1999 - April 2012
Global Crossing June 1997 - December 1999
Skills
MPLS, Management, Telecommunications, Call Centers, DS3, Vendor Management, Troubleshooting, VoIP, Network Design, Data Center, WAN, Unified Communications, T1, Switches, LAN-WAN, Wireless, Networking, Ethernet, Managed Services, Routers, Co-location, Network Engineering, SIP, SIP Trunking, Telephony, Adtran, DSLAM
Education
Rochester Institute of Technology/NTID 1995 — 1996
Educational Interpreter
Monroe Community College 1994 — 1995
Liberal Arts
Manning & Napier Advisors December 2012 - Present
Windstream (formerly PAETEC) August 2011 - October 2012
PAETEC April 2010 - August 2011
PAETEC January 2008 - April 2010
Skills
Accounts Payable, Microsoft Excel, Microsoft Word, Data Entry, Account Reconciliation, Accounting, Financial Reporting, General Ledger, Telecommunications
Education
Monroe Community College
Associate of Science (AS)
Thomson Reuters May 2012 - Present
Level 3 Communications May 2011 - May 2012
PAETEC May 2010 - May 2011
Thomson Reuters October 2008 - April 2010
Thomson West June 2004 - October 2008
Thomson West March 2002 - May 2004
Skills
Subversion, Java, XML, Tomcat, Spring, Ant, Oracle, JIRA, HTML, JavaScript, JUnit, SQL, JSF, Web Development, Groovy, CVS, Eclipse, JSP, SOAP, JBoss Application Server, XSLT, Object Oriented Design, Java Enterprise Edition, Maven, Scrum, Grails, JBoss, JRules, SAX, XSL, CSS, Ivy, Sybase, Mercurial, Bugzilla, Crucible, JDBC, JMS, ActiveMQ, Mockito, PowerMock, Jenkins, Software Development, Software Engineering, Agile Methodologies, Data Warehousing, Software Design Patterns, Requirements Analysis
Education
Rochester Institute of Technology 2001 — 2004
BS
Monroe Community College 1999 — 2001
AS
5LINX Enterprises Inc. March 2015 - Present
GLOBALINX January 2013 - March 2015
GLOBALINX June 2012 - January 2013
Windstream Communications December 2010 - June 2012
PAETEC October 2007 - December 2010
PAETEC July 2007 - October 2007
PAETEC March 2006 - July 2007
Paychex May 2004 - March 2006
Paychex May 2004 - January 2006
Skills
Call Center, Telecommunications, T1, VoIP, Telephony, Customer Retention, Troubleshooting, Switches, Managed Services, Call Centers, MPLS, Unified Communications, Customer Experience, Networking, WAN, Technical Support, Leadership, Sales, Account Management, IP, Customer Service, Management, Team Building, Team Leadership, Wireless, Ethernet, SIP Trunking, Avaya, SIP
Education
St. John Fisher College 2000 — 2004
BS, Sociology
Aquinas Institute
Monroe Community College
St. John Fisher College
CHC Helicopter (pinstripe) October 2013 - Present
Concentrix November 2013 - April 2014
RJ Reynolds July 2013 - October 2013
Merrill Lynch (pinstripe) June 2012 - July 2013
Adecco August 2011 - June 2012
PAETEC January 2011 - August 2011
PAETEC COMMUNICATIONS February 2010 - January 2011
PAETEC COMMUNICATIONS October 2008 - January 2010
PAETEC COMMUNICATIONS April 2008 - October 2008
DEMOCRAT AND CHRONICLE September 2007 - April 2008
Skills
Applicant Tracking..., Technical Recruiting, Contract Recruitment, Talent Acquisition, Onboarding, Recruiting, Resume Writing, Cold Calling, Sourcing, Talent Management, Employee Relations, Account Management, ProComm, AS400, Oracle, Access, PowerPoint, Microsoft Excel, Microsoft Word, SmartSearch, Human Resources
Education
Nazareth College of Rochester 2008 — 2011
Currently Enrolled, Human Resources Management M.S.
St. John Fisher College 2004 — 2008
Bachelor of Science, Business/ Human Resources
Windstream Communications October 2012 - Present
WINDSTREAM October 2012 - Present
Baker & Taylor 2013 - 2014
Baker & Taylor 2013 - 2014
Windstream Communications October 2010 - October 2012
PAETEC/WINDSTREAM October 2010 - October 2012
PAETEC June 2010 - October 2010
PAETEC June 2010 - October 2010
Boston Market August 2007 - September 2010
Party City August 2004 - March 2007
Skills
Sales, Customer Service, Service Coordination, Customer Support, Customer Satisfaction, Customer Insight, Telecommunications..., Billing Systems
Education
Monroe Community College 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Rush Henrietta 2000 — 2005
high school diploma
Henrietta Senior High School
High School diploma
Monroe Community College
Associates Degree, Liberal Arts and Science
Butler/Till April 2015 - Present
Butler/Till August 2014 - April 2015
Butler/Till January 2013 - August 2014
Butler/Till August 2011 - January 2013
Butler/Till August 2009 - August 2011
Wegmans Food Markets May 2009 - August 2009
MarketHOLD Productions May 2008 - August 2008
PAETEC 2008 - 2008
Skills
Media Buying, Media Planning, Marketing Communications, Marketing, Radio, Advertising, Outdoor Advertising, Press Releases, Training, Negotiation, Digital Media, Television, Editing, Leadership, Microsoft Excel, Public Relations, Online Marketing, Facebook, Social Networking, Nonprofits, Sales, Marketing Strategy, Continuous Improvement, Reporting & Analysis, Ad Hoc Reporting, Database Design, Project Management
Education
Nazareth College 2007 — 2009
B.S., Business Administration
Windstream Communications March 2013 - Present
Windstream Communications January 2012 - February 2013
Paetec May 2007 - December 2011
Rochester Institute of Technology December 2006 - March 2007
Nazareth College September 2003 - May 2005
Skills
Microsoft Office, Telecommunications, Corporate Communications, Marketing Communications, Technical Documentation, Technical Writing, Training, Service Delivery, Metasolv M6, Kintana, Microsoft Excel, Quality Assurance, Troubleshooting
Education
Rochester Institute of Technology 2005 — 2006
MS, Communication and Media Technologies
Nazareth College 2001 — 2005
BA, Professional Communications and Information Design
Windstream Communications May 2009 - Present
PAETEC September 2006 - May 2009
Education
Monroe Community College
Accounting, Communications
Laser Spine Institute May 2012 - Present
PAETEC March 2010 - October 2010
Sage Software February 2007 - July 2008
Ideal Consulting September 2005 - December 2006
Sutherland Global Services 2002 - 2005
Master Foods Ltd 1999 - 2002
Skills
Account Management, Direct Sales, Sales Operations, Selling, Sales, Solution Selling, New Business Development, Salesforce.com, Networking, Marketing, ERP, Management, Customer Service, Consulting
Education
University of South Florida 2009 — 2011
Hillsborough Community College 2007 — 2009
Monroe Community College 1996 — 1999
International Business
Athena
One Call Care Management November 2014 - Present
Windstream Communications March 2006 - Present
PAETEC 2005 - 2012
Element K April 2005 - August 2006
Paychex January 2003 - August 2005
Education
Monroe Community College 2000 — 2001
Greece Athena High School 1996 — 2000
Rochester Regional Health September 2015 - Present
Rochester Regional Health July 2012 - Present
Oldcastle Building Products October 2011 - July 2012
PAETEC July 2006 - October 2011
Element K May 2005 - July 2006
Skills
Employee Recognition, Customer Satisfaction, Talent Acquisition, Employee Relations, Onboarding, Human Resources, Recruiting, Talent Management, Cold Calling, New Hire Orientations, Networking, Coaching, Interviews, Temporary Placement, Management, Sales, Leadership Development, Leadership, Sourcing, Applicant Tracking..., Call Centers, Time Management, Training, Hiring, Account Management, Customer Service, Technical Recruiting, Employee Benefits, College Recruiting, Performance Management, Internet Recruiting, HRIS, Employee Training, Deferred Compensation
Education
Nazareth College 2001 — 2005
BS, Business/Human Resources Management
Windstream Communications July 2013 - March 2014
Windstream Communications August 2011 - July 2013
PAETEC May 2009 - August 2011
PAETEC Communications Inc October 2002 - May 2009
Skills
Financial Analysis, Microsoft Excel, Management, Accounts Receivable, Leadership, Credit, Human Resources, Call Centers, Finance, Telecommunications, Business Analysis, Account Management, Team Leadership, Process Improvement, Forecasting
Education
Mount Mercy College 2010 — 2011
MBA Studies
Kaplan University 2006 — 2008
B.S. Management, Business Administration
Windstream Communications December 2011 - Present
PAETEC August 2009 - December 2011
PAETEC January 2008 - August 2009
PAETEC August 2006 - January 2008
PAETEC November 2004 - August 2006
Skills
Managed Services, Cloud Computing, Consultative Selling, MPLS, Solution Selling, VoIP, SIP Trunking, Telephony, Telecommunications, Ethernet, IP, Data Center, SIP, Account Management, Direct Sales, Contract Negotiations, T1, WAN, Disaster Recovery, Colocation, Hosted Services, Network Security, Contract Negotiation, Customer Retention, PRI, MPLS VPN, Unified Communications, Metro Ethernet, Long Distance, Broadband, Internet Services, VPN, QoS, Telecommunication..., Carriers, Voice, Computer Network..., Sales Process, TDM
Education
Monroe Community College 1994 — 1996
Associates, Economic
Iberdrola USA May 2013 - Present
Alstom Transport January 2013 - March 2013
Windstream Communications November 2001 - June 2012
PAETEC 2000 - 2001
PAETEC 1999 - 2000
H.J. Meyers 1990 - 1998
Skills
Networking, Vendor Management, Account Management, Contract Negotiation, Access, Telecommunications..., Telecommunications..., Oracle Applications, Oracle Discoverer, Account Reconciliation, Accounts Payable, Accruals, Automotive, Telecom Expense..., Data Analysis, Lattis Pro Pricing..., JD Edwards, Managed Services, Adobe Acrobat 7.0..., Auditing, Invoicing, Critical Infrastructure..., Telephony, VoIP, Budgets, Telecommunications, Management, Adobe Acrobat
Education
Bryant and Stratton Business Institute
Accounting and Finance
John Marshall High School
Monroe Community College
Business Education
Windstream January 2013 - Present
Windstream Communications November 2011 - January 2013
PAETEC March 2010 - November 2011
Skills
Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Solution Selling, Managed Services, Unified Communications, VoIP, Telecommunications, MPLS, Ethernet, Co-location, SaaS
Education
Montclair State University 2002 — 2007
Bachelor's degree
First Data Corporation October 2014 - Present
Comcast Business August 2013 - July 2014
Frontier Communications May 2011 - August 2013
Sprint March 2010 - March 2011
PAETEC March 2007 - May 2009
AT & T 2002 - 2006
McLeod USA January 1997 - January 2001
Skills
Telecommunications, Metro Ethernet, VoIP, Managed Services, Account Management, Unified Communications, Sales Engineering, SIP Trunking, Direct Sales, Ethernet, Broadband, Solution Selling, MPLS, WAN, Call Centers, Long Distance, PRI, Wireless, Salesforce.com, DSL, Optical Fiber, Cold Calling, Telephony, Hosted Services, T1, Private Line, Management, IP, Sales Process, Sales, SIP, Channel, Customer Premise..., Avaya IP Office, Mitel 5000, Cisco Routers, Adtran, Business Consulting
Education
Flushing High School
Mott Community College
Business, Management, Marketing, and Related Support Services
Calero Software December 2011 - Present
PAETEC April 2010 - November 2011
ACN August 2005 - July 2008
Global Crossing August 1993 - April 2005
Global Crossing 2000 - 2001
Frontier 1995 - 2000
Allnet 1993 - 1995
Skills
VoIP, Vendor Management, Call Center, Program Management, Telecommunications, Project Management, Provisioning, Wireless, Managed Services, Integration, SaaS, Telephony, T1, Team Leadership, Service Delivery, Account Management, Professional Services, Troubleshooting, Business Process, Customer Experience, Business Analysis, Business Process..., Co-location, Cross-functional Team..., Management, Network Design, Process Improvement, Product Management, Training, Visio, Leadership
Education
Michigan State University 1989 — 1993
Communications Arts and Sciences, Journalism
LIFE International Childrens Foundation November 2003 - Present
IGT Consulting February 1998 - Present
PAETEC May 1999 - February 2002
Skills
MPLS, Telephony, VoIP, Software Integration, Metro Ethernet, Telecommunications, Wireless, Hosted Services, Ethernet, SIP, IP, Unified Communications, WAN, Managed Services, Network Design, Cloud Computing, Sales Management, PBX, Switches, RFP, Cisco, Solution Selling, Internet Services, Contract Negotiations, Webinars, T1, Vendor Management, Online Marketing, Vendor Relations, VPN, Planning, Customer Service, Strategic Planning, Data Center, Account Management, Call Center, New Business Development, Fiber, Marketing Strategy, Microsoft Office, Windows, Channel, Product Development, Team Building, HTML, P&L, SaaS, Customer Relations, Product Management, Web Design
Education
Michigan State University 1976 — 1978
Business Communications
Clarkston High School Michigan
Windstream Communications August 2014 - Present
Windstream Communications September 2012 - August 2014
Windstream August 2011 - September 2012
Vintage Entertainment Group June 2005 - June 2012
PAETEC June 2010 - August 2011
J.O. Cook Incorporated February 2006 - April 2010
PAETEC 2010 - 2010
Village of Avon Summer Recreation June 2002 - August 2006
YMCA September 2004 - January 2006
Vintage Entertainment Group June 2002 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications
Education
The College at Brockport, State University of New York 2007 — 2010
BS, Business Administration and Management (AACSB)
Monroe Community College 2004 — 2007
Liberal Arts
Acuative October 2012 - Present
HISTORYVinakom Communications January 2011 - August 2011
PAETEC August 2008 - December 2010
Paetec Communications August 2008 - December 2010
Cavalier Telephone April 2006 - August 2008
TDS Metrocom May 2001 - April 2006
Education
National 1981 — 1984
BA, Business
National University 1981 — 1984
BA, business/computers
Paychex Payroll Company February 2015 - Present
Family First of NY Federal Credit Union May 2014 - August 2014
Wegmans Food Markets August 2008 - June 2014
Paetec January 2008 - May 2008
Skills
Microsoft Office, Microsoft Excel, Symitar, Microsoft Word, POS, Team Leadership, Data Entry, Financial Analysis
Education
State University of New York College at Potsdam 2013 — 2014
Bachelor of Science (B.S.), Business Administration, 3.5
Monroe Community College 2007 — 2012
Associate of Science (A.S.), Business Administration
Windstream Communications February 2014 - Present
Windstream Communications Formerly PAETEC July 2011 - February 2014
PAETEC September 2009 - July 2011
Skills
VoIP, MPLS, T1, Networking, Troubleshooting, TDM, Telecommunications, Ethernet, Managed Services, Telephony, WAN, IP, Unified Communications, Co-location, Switches, Wireless, SIP, QoS, Vendor Management, SIP Trunking, Cisco Technologies
Education
Nazareth College of Rochester
Bachelor's Degree, Business Administration
Johnson & Wales University April 2015 - Present
Siemens Industry USA August 2014 - April 2015
Windstream Hosted Solutions January 2012 - January 2014
PAETEC December 2010 - April 2012
PAETEC September 1998 - December 2010
USMC 1978 - 1999
ACC Telecom February 1997 - September 1998
TCG November 1995 - 1997
Nortel Networks 1985 - 1994
Raytheon 1980 - 1984
Skills
Data Center, VoIP, Telecommunications, T1, Managed Services, Switches, Co-location, Switching, Service Delivery, Solution Selling, Ethernet, WAN, IP, Telephony, Security, Disaster Recovery, SIP Trunking, MPLS, Unified Communications, Network Design, Optical Fiber, Enterprise Software, Cisco Technologies, Networking, LAN-WAN, SIP, Wireless, Network Engineering, Cloud Computing, Network Architecture, Infrastructure, Routers, Network Security, Fiber Optics, VPN, Computer Network..., Wireless Networking, Management, Project Management, Troubleshooting, Leadership, Process Improvement, Vendor Management, Integration, Team Leadership
Education
New England Institute of Technology 1993 — 1995
Associate of Science (A.S.), Electrical/Electronics Maintenance and Repair Technology, 3.4
Windstream Communications (formerly PAETEC) July 2006 - Present
PAETEC July 2005 - July 2006
ACC Business July 2003 - July 2005
ACC Business July 2002 - July 2003
Skills
PC hardware and..., Microsoft Windows and..., Troubleshooting, Data Center, Process Improvement, Management, Unix, Security, IP, VoIP, Managed Services, Telecommunications, Switches, Computer Hardware, MPLS, Technical Support, Project Management
Education
Monroe Community College
Computer Science
Newark Senior High
Masergy Communications July 2012 - Present
Masergy Communications 2010 - July 2012
Paetec 2008 - 2010
McLeod USA 2006 - 2008
McLeod USA 1998 - 2006
Skills
MPLS, Co-location, SIP Trunking, Unified Communications, Managed Services, Telecommunications, Ethernet, Solution Selling, IP, Hosted Services, Cloud Computing, VoIP, Networking, Enterprise Software, Telephony, WAN, Channel Partners, Strategic Partnerships, Data Center
Education
Michigan State University
Frontier Communications October 2012 - Present
Windstream Communications May 2005 - September 2012
PAETEC January 2003 - December 2005
PAETEC May 2000 - December 2003
Skills
Management, Employee Engagement, Service Delivery, Career Counseling, Performance Reviews, Outstanding Customer..., Meet Deadlines, Surpass Expectations, Resume Writing, Interview Skills, Great Motivator, Strong computer skills, Customer Service, Call Centers, Provisioning, T1, MPLS
Education
State University of New York College at Brockport 1998 — 2000
Master of Science (MS), Counselor Education/School Counseling and Guidance Services
Mercyhurst University 1989 — 1991
Bachelor of Arts (B.A.), Human Resources Management and Services
Monroe Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
ITT Corp. July 2014 - Present
Windstream Communications December 2011 - July 2014
PAETEC October 2011 - December 2011
Envisage Information Systems December 2008 - September 2011
Lexis Nexis November 1998 - September 2008
Danka Office Imaging February 1996 - October 1998
IBM February 1984 - February 1996
Skills
XML, Unix, Integration, Databases, C++, Programming, Software Engineering, CVS, Software Design, Agile Methodologies, Oracle, Software Development, MySQL, Java, Software Documentation, Testing, Eclipse, Subversion, SOA, SQL, Web Services, Windows, Tomcat, Web Applications, Requirements Gathering, Perl, HTML, Linux, Scrum, Requirements Analysis, JavaScript, Ant, Hibernate, Java Enterprise Edition, PL/SQL, SOAP
Education
Marist College 1976 — 1978
Computer Science, Mathematics
State University of New York at New Paltz
BS, Computer Science
American Red Cross July 2012 - Present
Village of East Rochester November 2007 - December 2011
PAETEC April 2002 - August 2010
Skills
Management, Budgets, Customer Service, Troubleshooting, Access, Training, Telecommunications, Leadership, Accounting, Research, Strategic Planning, Microsoft Office, Employee Benefits, Community Outreach, Policy, Team Building, Contract Negotiation, Fundraising
Education
Monroe Community College Welding & Fabrication Industry Certificate Program at the Rochester Arc and 2014 — 2015
Welding & Fabrication
Monroe Community College
Electrical engineering and business
Rochester Institute of Technology
Photography
Windstream Communications September 2012 - Present
Windstream Communications March 2010 - August 2012
PAETEC November 2006 - March 2010
US LEC (now PAETEC) July 2005 - November 2006
Advanced Communications September 2004 - February 2005
FDN Communications March 2004 - September 2004
Bell South April 2003 - March 2004
US LEC August 2000 - April 2003
Creative Product Marketing January 2000 - August 2000
Tie Communications July 1992 - January 2000
Skills
VoIP, Co-location, Hosted Services, Unified Communications, SIP Trunking, T1, Telecommunications, MPLS, Long Distance, Telephony, PRI, Managed Services, Solution Selling, Ethernet, SIP, Direct Sales, Data Center, Network Design, IP PBX, TDM, Disaster Recovery, Internet Services, IP, WAN, Sales Operations, Wireless, Call Centers, Selling, Broadband, Avaya, LAN-WAN, DSL, Sales Engineering, Optical Fiber, Frame Relay, Video Conferencing, Cisco Technologies, IVR, Metro Ethernet, Channel Partners, Cloud Computing, Account Management, Management, Sales Management, Salesforce.com, Sales
Education
Miami Dade College 1982 — 1984
Psychology
MyChoice Marketing April 2011 - Present
The National Business Chamber of the Upper Cumberland June 2014 - May 2015
Aqua Clear Water Systems March 2007 - April 2011
PAETEC March 2006 - September 2006
Skills
Marketing, Web Marketing, QR, Leadership, Cold Calling, Advertising, Start-ups, Loyalty Programs, Fundraisers, Direct Marketing, Marketing Strategy, Email Marketing, Direct Sales, Retail, Account Management, B2B, Lead Generation, Mobile Marketing, Salesforce.com, Online Marketing, Small Business, Selling, Social Media Marketing, Team Building, Sales, Sales Process
Education
Middle Tennessee State University 1989 — 1991
MBA, business
Washington and Lee University 1983 — 1987
B.S., Administraton/Accounting
Windstream Communications October 2013 - Present
Windstream Communications September 2012 - Present
Windstream Communications August 2010 - November 2012
PAETEC January 2011 - May 2012
PAETEC August 2010 - January 2011
Skills
Customer Satisfaction, Management, Networking, Technical Support, Troubleshooting, Customer Service, Telecommunications, Call Centers, CRM, Sales, Managed Services, MPLS, Telephony, VoIP
Education
Monroe Community College 2001 — 2003
N/A, Computer Information
Windstream Communications November 1999 - Present
Woodbridge Fire Department July 2003 - Present
Port Reading FAS February 2011 - March 2015
PAETEC August 2004 - December 2011
Covista Communications March 2001 - August 2004
Total-Tel Communications Inc November 1999 - March 2001
Bennett Testing Service April 1994 - November 1999
Chi-Chi's Mexican Restaurant January 1989 - January 1994
Skills
VoIP, Troubleshooting, Telecommunications, Wireless, Firefighting, Fire Safety, Cisco Technologies, Microsoft Office, EMS, Emergency Management, Emergency Services, Incident Management, Team Leadership, Rescue, Public Safety, Hazardous Materials, Homeland Security, Risk Assessment, Cisco, Excel, Strategic Planning, Word, Customer Relations, Customer Service, PowerPoint, Team Building, Problem Solving, Research, Access, Fundraising, Cpr Certified, NIMS, Planning, Supervisory Skills, Fire Protection, AutoCAD, Teaching, Emergency Operations, Windows, Writing, Budgeting, Public Relations, Administration, ICS, Disaster Response, Disaster Preparedness, Emergency Communications, Life Safety, RAPID INTERVENTION, Emergency Medical...
Education
Middlesex County College 1994 — 1996
Middlesex County College 1992 — 1994
Warren Hills Reg. Sr. High 1990 — 1992
High School Diploma
Lincoln Technical Institute
Middlesex County College
Middlesex County Fire Academy
New Mexico Tech EMRTC
New Mexico Tech EMRTC
Burns & McDonnell March 2014 - Present
Windstream Communications December 2011 - March 2014
PAETEC July 2011 - December 2011
PAETEC October 2008 - July 2011
PAETEC April 2008 - October 2008
PAETEC February 2008 - April 2008
Skills
Strong organizational..., Good communication..., Self-starter and has..., Employee Relations, Performance Management, Organizational..., Employment Law, Leadership Development, Conflict Resolution, Incentive Programs, Staff Retention, HRIS, Onboarding, Corporate Relocation, Employee Benefits, Deferred Compensation, Recruiting, Benefits Administration, Talent Acquisition, Human Resources, Succession Planning, FMLA, Talent Management, Self-starter, Organizational Structure, Communication Skills, Sourcing, PeopleSoft, New Hire Orientations, Hiring, Strategic Planning, Management, Leadership, Training, Personnel Management, Policy, Time Management, Workforce Planning, Applicant Tracking..., Telecommunications, Sales, Project Management, Microsoft Office, Performance Appraisal, Customer Service
Education
McMaster University 2002 — 2006
BA, History
The Aquinas Institute of Rochester 1998 — 2002
Premier Wedding Dances, LLC May 2015 - Present
Oakridge Realty March 2015 - Present
Marilyn Schneider School of Dance September 1996 - Present
Windstream Communications June 2011 - December 2014
PAETEC June 2011 - January 2012
PAETEC May 2010 - June 2011
PAETEC August 2008 - May 2010
PAETEC April 2008 - August 2008
Skills
Customer Service, Billing, Account Management, Customer Relations, Problem Solving, Telecommunications, Outlook, Microsoft Office, Customer Satisfaction, Team Building, Mentoring, Customer Retention, Unified Communications, Networking, Direct Sales, VoIP
Education
Monroe Community College 2001 — 2006
Associate of Arts and Sciences (A.A.S.) , Hospitality Administration/Management
Eli Lilly and Company March 2015 - Present
Ingram Micro Mobility April 2012 - March 2015
PAETEC April 2010 - April 2012
Critical Technologies Group, LLC May 2011 - September 2011
Mountain States Health Alliance August 2009 - May 2010
GoTrybe LLC 2008 - 2009
Skills
CSS, Mobile Applications, HTML, JavaScript, Web Design
Education
Milligan College 2005 — 2009
Bachelor of Science, Computer Information Systems, Business Administration
Windstream Communications (formerly PAETEC) Analyst II-RegulatoryWindstream
PAETEC October 2005 - January 2012
PAETEC Communications 2005 - 2006
Private Residence April 2003 - October 2005
Uneeda Birkenstock March 2003 - April 2004
Olive Garden 1998 - 2002
Skills
Telecommunications, Compliance, Microsoft Office, Research, Writing, SOX, Sarbanes-Oxley Act, Fundraising
Education
University of Rochester 2002 — 2004
N/A, Environmental Sciences, Early US History, Creative Writing
Monroe Community College 1999 — 2002
Associates, Liberal Arts
Ontario Insurance Company November 2014 - Present
Urban League of Rochester, NY Inc. October 2013 - October 2014
ITT Exelis March 2013 - September 2013
Level 3 Communications June 2009 - September 2012
Global Crossing June 2008 - August 2008
PAETEC 2007 - 2007
Canandaigua National Bank May 2004 - October 2004
Skills
Access, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, QuickBooks, Programming, Python, Financial Analysis, Customer Service, PowerPoint, Data Analysis, Process Improvement, Telecommunications, Customer Satisfaction, Team Building, Invoicing, Team Leadership, Business Development
Education
Roberts Wesleyan College 2007 — 2009
B.S., Accounting and Information Management
Monroe Community College 2005 — 2007
A.S., Business Administration
University at Buffalo 2004 — 2005
French
LinkedIn July 2015 - Present
Windstream October 2009 - July 2015
PAETEC April 2008 - October 2009
PAETEC May 2007 - April 2008
PAETEC March 2004 - May 2007
PAETEC March 2003 - March 2004
PAETEC March 2001 - March 2003
Telergy, Inc January 1999 - February 2001
Skills
Co-location, Unified Communications, Managed Services, Solution Selling, Telecommunications, VoIP, SIP Trunking, Networking, Sales Operations, Sales Management, MPLS, Enterprise Software, Cisco Technologies, Management, Selling, Business Development, WAN, Direct Sales, Cold Calling, Salesforce.com, New Business Development, Sales, Telephony, CRM, Customer Satisfaction, Channel Partners
Education
Niagara University 1994 — 1998
Political Science, Political Science and Government
West Genesee High School 1990 — 1994
Windstream Communications May 2006 - Present
PAETEC October 2004 - May 2006
PAETEC October 2000 - October 2004
PAETEC June 2000 - October 2000
Skills
Troubleshooting, SQL, User Acceptance Testing, JIRA, Training, Microsoft Excel, Team Leadership, Salesforce.com, Wikis, Microsoft Word, Quality Center, Computer Proficiency, Creative Solutions, Solid computer skills, Logical Thinker, Great communications..., Work Independently with..., Asking Questions, Hands-on Training, Thinking Outside The Box, Pay Close Attention to..., Resourceful..., Flexibility, SpiraTeam
Education
Monroe Community College 1999 — 2000
Graphic Arts & Printing
Windstream August 2012 - Present
PAETEC May 2004 - August 2012
Verizon September 1993 - November 2003
Education
New York Institute of Technology-Old Westbury 1997 — 1999
Masters of Arts, Communications
Queens College 1988 — 1993
Bachelor, Comunications
CoreLogic June 2009 - October 2010
Verizon Wireless October 2008 - April 2009
PAETEC March 2007 - May 2008
Rochester Sports Group September 2005 - February 2007
Tampa Bay Rays January 2005 - August 2005
Texas Rangers Baseball Club January 2004 - June 2004
Education
Sports Management Worldwide 2006 — 2006
Certificate, Baseball GM & Scouting
St. John Fisher College 2001 — 2003
Bachelor of Science, Sports Management, Minor in Pre-Law
Monroe Community College 1996 — 1999
Associates in Science, Liberal Arts
Allworx December 2011 - Present
PAETEC October 2007 - December 2011
CAMPUSLINK August 1996 - July 2005
Skills
VoIP, SIP, Telecommunications, Telephony, Data Center, Unified Communications, Ethernet, Co-location, LAN-WAN, T1, Network Design, Wireless, Managed Services, Call Centers, MPLS, IP, Troubleshooting, Cloud Computing, TCP/IP, Avaya, Wireless Networking, Cisco Technologies, Switches, WAN, Networking, SIP Trunking
Education
Rochester Institute of Technology 2000 — 2001
Telecommunications
Michigan State University 1978 — 1980
Agriculture
Windstream Communications December 2011 - Present
Moravian College April 2011 - Present
PAETEC March 2005 - December 2011
New Jersey Technology Council January 2009 - January 2011
American Long Lines Inc. 1996 - 2005
US Wats January 1990 - January 1996
Skills
Team Management, Business Strategy, Executive Management, Team Building, Acquisition Integration, Leadership Development, Managed Services, Sales & Marketing..., Telecommunications, Strategy, Sales, Strategic Partnerships, Product Management, Vendor Management, Change Management, Contract Negotiation, VoIP, Management, Leadership, Business Development, Call Center, MPLS, Telephony, Project Management, CRM, Start-ups, Mergers & Acquisitions, Cloud Computing, Marketing Strategy, Business Process..., IP, Unified Communications, Sales Management, Project Planning, Integration, Direct Sales, Account Management, Wireless, Solution Selling, Internet Services, Channel, SaaS, Team Leadership, Program Management, Strategic Planning, Process Improvement, Networking, Sales Process, Organizational..., Ethernet
Education
Moravian College 1983 — 1988
ADP June 2014 - Present
Roby Electric September 2012 - June 2014
EarthLink April 2012 - September 2012
Remprex, LLC October 2011 - March 2012
PAETEC August 2007 - September 2011
Skills
Account Management, CRM, Sales, Unified Communications, Managed Services, Direct Sales, Project Management, Solution Selling, Customer Retention, Telecommunications, Customer Service, Sales Operations, Co-location
Education
Niagara University 2002 — 2006
Business, Management
Aquinas Institute of Rochester 1998 — 2002
High School
Windstream Communications 2006 - Present
PAETEC May 2005 - December 2005
PAETEC July 2004 - May 2005
PAETEC December 2002 - July 2004
Skills
T1, MPLS, Telecommunications, Network Security, Managed Services, Cisco Technologies, VoIP, Co-location, Unified Communications, Ethernet, SIP, Telephony, Wireless, SIP Trunking, IP, Metro Ethernet
Education
Medaille College 2007 — 2009
BA, Business Administration
Monroe Community College 2001 — 2003
Associates, Business Administration
Windstream February 2015 - Present
WINDSTREAM August 2012 - Present
Windstream December 2010 - August 2012
WINDSTREAM December 2010 - August 2012
PAETEC August 2009 - August 2012
PAETEC August 2009 - December 2010
PAETEC May 2010 - November 2010
PAETEC August 2009 - May 2010
The Home Depot February 2001 - August 2009
The Home Depot February 2001 - July 2009
Skills
Organizational..., Organizational..., Social Media Outreach, Social Media Relations, Leadership Mentoring, Staff Mentoring, Staff Training, Time Management, Prioritization, Telecommunications, Call Centers, Managed Services, VoIP, Management, Leadership, Customer Service, Training, Recruiting, Organization &..., MPLS, Social Media Marketing
Education
SUNY Brockport 2003 — 2006
Bachelor of Science (B.S.), Psychology
Monroe Community College 2000 — 2002
Associate's degree, Liberal Arts and Sciences/Liberal Studies
SecurityCoverage, Inc. February 2014 - Present
GoDaddy.com December 2012 - January 2014
Go Daddy March 2012 - December 2012
PAETEC December 2006 - March 2012
McLeodUSA - ATS Division January 2005 - December 2006
McLeodUSA 2001 - 2005
McLeodUSA March 1998 - January 2001
Skills
Product Development, Marketing Management, Telecommunications, Product Marketing, Wireless, Data Center, Strategic Planning, Product Management, Call Center, Vendor Management, Ethernet, VoIP, Program Management, Integration, Networking, Cloud Computing, Project Planning, Project Management, Sales, Team Building, Call Centers, Management, Marketing Strategy, Team Leadership, SDLC
Education
University of Iowa - Henry B. Tippie College of Business 2005 — 2007
MBA
Luther College 1990 — 1993
BS, History, Political Science
Washington HS
C&M Forwarding October 2008 - Present
PAETEC June 2007 - October 2008
Eastman Kodak Company July 2006 - June 2007
Eastman Kodak Company August 2004 - July 2006
NexPress (Kodak Company) March 2001 - August 2004
AT&T September 1998 - December 2000
ACC Corp March 1993 - August 1998
Spectrum Office Products 1988 - 1993
Spectrum Office Products 1988 - 1993
Spectrum Office Products 1988 - 1993
Skills
Process Improvement, HRIS, Onboarding, Lotus Notes, Employee Benefits, Customer Service, Employee Relations, Performance Management, Human Resources, Change Management, Cross-functional Team..., Training, Payroll, Hiring, Accounts Payable, Leadership
Education
Nazareth College of Rochester 1983 — 1987
Bachelor of Science, Business Administration
Nazareth College
Bachelor's degree, Business Administration and Management, General
Windstream Communications August 2006 - Present
Windstream Communications August 2006 - July 2012
PAETEC August 2006 - September 2011
Avaya Communications March 2006 - August 2006
Level 3 Communications January 1999 - March 2006
U.S. Army June 1993 - December 1998
Skills
TDM, Switches, Routers, Project Management, Internet Access, Private Line, Hubs, MPLS, VoIP, Co-location, SIP Trunking, Telecommunications, T1, IP, Ethernet, Unified Communications, Telephony, Managed Services, SIP, DS3, Networking, WAN, LAN-WAN, Sales Engineering, Internet Services, Avaya, Network Design, Network Engineering, QoS, MPLS VPN
Education
University of Colorado Denver 2005 — 2005
Certificate, Project Management
Regis University 2003 — 2005
Masters, Masters of Business Administration
Metropolitan State University of Denver 1999 — 2003
BS, Business Management minor in Computer Information Systems
Level 3 Communications February 2014 - Present
Verizon May 2009 - February 2014
PAETEC January 2006 - December 2008
Tachyon Networks Incorporated 2004 - 2006
MCI 1982 - 2004
MCI Telecommunications 1982 - 2004
Verizon / MCI 1982 - 2004
MCI Communications 1982 - 2004
Skills
Call Center, Customer Service, Wireless Broadband, Contract Negotiations, Telecommunications, VoIP, Managed Services, Sales Management, Consultative Selling, Channel, Selling, Solution Selling, Cloud Computing, Account Management, Contract Negotiation, Call Centers, Sales Process, SIP Trunking, Sales, Unified Communications, Strategy, SaaS, Management, Leadership, Direct Sales, Data Center, Product Marketing, Cross-functional Team..., Strategic Partnerships, Sales Operations, Business Development, CRM, Team Leadership, Start-ups, P&L Management, Co-location, Networking, Professional Services, Salesforce.com, Channel Partners, Marketing, MPLS, Telephony, Executive Management
Education
Mississippi College 1977 — 1981
BSBA, Marketing and Management
CooperVision May 2013 - Present
Windstream, formerly PAETEC August 2007 - May 2013
PAETEC May 2006 - August 2007
consilium1 December 2005 - March 2006
Global 360 Inc. April 2003 - November 2005
Dartnell Corporation & Robert Half Technology, Rochester, NY December 2001 - April 2003
Veramark April 1999 - December 2001
Ajilon Consulting February 1997 - March 1999
Xerox Corporation September 1994 - February 1997
Skills
VPN, MPLS, Network Administration, Firewalls, Security, IDPS, Fortinet, Local Area Network, Network Security, Network Design, WAN, Network Engineering, Routing, LAN-WAN, Servers, Switches, Cisco Technologies, Networking, BGP
Education
SANS Institute 2011 — 2011
CISSP, SANS® +S™ Training Program for the CISSP®
Marist College 1992 — 1994
MS, Computer Science in Information Systems
State University of New York at New Paltz 1986 — 1990
BS, Business Finance/Computer Science
Genesee & Wyoming Inc. November 2006 - Present
PAETEC July 2004 - October 2006
Eastman Kodak July 2002 - August 2004
Eastman Kodak July 2000 - July 2002
Skills
Financial Reporting, Process Improvement, Financial Analysis, Financial Modeling, Sarbanes-Oxley Act, Accounting, Budgets, Microsoft Excel
Education
Michigan State University - The Eli Broad Graduate School of Management 1995 — 1996
Master of Business Administration (M.B.A.), Professional Accounting
Michigan State University - The Eli Broad Graduate School of Management 1992 — 1996
Bachelor of Arts (BA), Accounting
US Information Technologies October 2012 - Present
Windstream Communications October 1998 - October 2012
PAETEC 1998 - 2012
Skills
Payroll, Integration, User Acceptance Testing, Staff Training, Development of Training..., Oracle, Training, Software Documentation, HRIS, Management, Telecommunications, Leadership, Human Resources, Oracle HR, Personnel Management, Oracle E-Business Suite, Business Process, ERP, Oracle Applications, Oracle Discoverer, Business Analysis
Education
Monroe Community College
Associate, Business Administration
SumTotal Systems December 2013 - Present
Windstream Communications September 2012 - December 2013
Windstream Communications March 2011 - November 2012
PAETEC January 2008 - March 2011
PAETEC January 2006 - January 2008
PAETEC September 2005 - January 2006
CompUSA December 2000 - December 2005
Compendium Research Corporation August 2003 - February 2004
Skills
Crystal Reports, PL/SQL, Oracle, Professional Services, ITIL Certified, Business Process..., Telecom Expense..., Vendor Management, Disaster Recovery, Cloud Computing, Requirements Gathering, Telecommunications, IT Service Management, ITIL, Enterprise Software, Databases, Software Documentation, Product Management, Testing, CRM, Agile Application..., Managed Services, Integration
Education
Rochester Institute of Technology 2002 — 2006
Bachelor of Science, Computer Science
Monroe Community College 2000 — 2002
Associate in Science, Computer Science
Hewlett-Packard January 2012 - Present
PAETEC October 2009 - November 2011
Global Telecom and Technology June 2007 - October 2009
Core BTS 2006 - 2007
Cisco Systems February 1999 - May 2002
Sprint February 1988 - April 1994
Skills
Channel, Telecommunications, Cloud Computing, Data Center, VoIP, Sales Operations, Security, Sales Management, Account Management, Management, MPLS, Networking, Negotiation, Selling, Channel Partners, VMware, Storage
Education
Marymount University 1986 — 1988
History
McLean High School
Frontier Communications December 2014 - Present
Frontier Communications October 2012 - December 2014
Windstream Communications July 2007 - October 2012
PAETEC January 2004 - July 2007
PAETEC March 2002 - January 2004
Skills
Telecommunications, Ethernet, SQL, PL/SQL, Oracle, Software Development, Requirements Analysis
Education
Rochester Institute of Technology 2002 — 2004
Monroe Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Wright State University March 2009 - Present
PAETEC July 2006 - February 2008
Education
Wright State University 2009 — 2010
BSN, Nursing
Miami University 2002 — 2006
USA Hockey September 2010 - Present
Windstream Communications June 2010 - Present
PAETEC June 2010 - January 2012
Atlanta Spirit, LLC April 2008 - June 2010
New York Rangers September 2007 - April 2008
Madison Square Garden July 2007 - April 2008
Prudential Financial January 2007 - May 2007
Madison Square Garden May 2006 - August 2006
Skills
Telecommunications, VoIP, MPLS VPN, Direct Sales, Account Management, Networking, Cold Calling, Email Marketing, Microsoft Excel, PowerPoint, Microsoft Office, Cloud Computing, T1s, LD, Voice & Data Convergence, Unified Communications
Education
Manhattanville College 2003 — 2007
BA, Business Management
CreationProject October 2010 - Present
Vonei LLC January 2009 - December 2010
InterviewStream March 2008 - January 2009
PAETEC March 2007 - January 2008
US LEC December 2003 - March 2007
FASTNET November 1996 - December 2003
AT&T June 1980 - July 1996
Education
Pennsylvania State University-Great Valley Graduate Center 1988 — 1994
N/A, Computer Engineering
Moravian College 1983 — 1987
BS, Computer Science
Allen High School 1976 — 1978
L-3 Communications NSS 2008 - Present
PAETEC January 2007 - February 2008
Perot Systems 1999 - December 2006
Skills
Employee Relations, HRIS, Talent Acquisition, Performance Management, Recruiting, Employee Benefits, Organizational..., Employment Law, Change Management, Onboarding, Talent Management, Process Improvement, Benefits Administration, Succession Planning, Human Resources, Interviews, New Hire Orientations, Training, HR Consulting, Program Management
Education
Marymount University 1997 — 1999
Master's degree, Human Resources Management and Services
SUNY Oswego 1993 — 1995
Bachelors of Arts, Psychology
DukeNet Communications August 2010 - Present
PAETEC January 2008 - January 2011
PAETEC July 2005 - January 2008
Education
State University of New York College at Brockport 2003 — 2004
Business Management
Monroe Community College 2001 — 2003
Windstream 2000 - Present
PAETEC March 2000 - December 2011
PAETEC March 2000 - March 2007
Adecco Technical 1997 - March 2000
Skills
SIP Trunking, DS3, Co-location, T1, Metro Ethernet, MPLS, MPLS VPN, Telephony, SIP, Unified Communications, Ethernet, VoIP, PRI, Managed Services, LAN-WAN, Hosted Services, Optical Fiber, IP, WAN, Sales Engineering, QoS, TDM, Telecommunications, Network Design, Internet Services, Frame Relay, Switches, Network Engineering, Avaya, Wireless
Education
Monroe Community College
Computer/Information Technology Administration and Management
RIT May 2014 - Present
Rochester Institute of Technology May 2014 - Present
Loyola University Chicago October 2007 - April 2013
PAETEC March 2010 - March 2011
SchoolWorld November 2008 - February 2010
SchoolWorld November 2008 - January 2010
Family First Federal Credit Union April 2007 - May 2008
Pittsford Central School District June 2006 - July 2006
IDG Communications September 2005 - November 2005
Skills
Adobe Creative Suite, Branding & Identity, Graphic Design, Web Design, Logo Design, Illustrator, Public Speaking, Email Marketing, Advertising, Posters, Microsoft Office, InDesign, Brochures, Research, Leadership, Newsletters, Mac OS X, Team Building, Marketing, Layout, OS X
Education
Rochester Institute of Technology 2013 — 2015
Bachelor’s Degree, Nutrition Management
Monroe Community College 2010 — 2012
Associate of Science (A.S.), Nutrition Sciences, 3.4 gpa
International Academy of Design and Technology 2004 — 2006
Associates, Advertising Design, 3.7 gpa
TriNet July 2014 - Present
The Lash Group an Amerisource Bergen Co. January 2013 - Present
BAE Systems January 2012 - August 2012
Wells Fargo 2008 - 2010
PAETEC March 2006 - January 2008
Aon Hewitt July 2000 - April 2005
Skills
Multi-state Payroll, Accounts Payable, GL Accounting, General Ledger, Performance Management, PeopleSoft, Process Improvement, Financial Reporting, Employee Benefits, Risk Management, Small Business, Multi-State Sales Tax, Financial Analysis, Accounting, Auditing, Human Resources, Finance, Budgets, Customer Service, Managerial Finance, Payroll, Sarbanes-Oxley Act
Education
Marshall University
Marshall University
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Business Class January 2013 - Present
Time Warner Cable Business Class March 2008 - January 2013
PAETEC November 2003 - March 2008
TelCove 2000 - 2003
Qwest Communications 1999 - 2000
Oce 1997 - 1999
Skills
Ethernet, EVPL, EPL, EPON, ELAN, Telecommunications, Cell Tower Back Haul, IP, MPLS, Switches, MEF, Python, SQL, Security Clearance, Electronics, Supervisory Skills, PRI, Planning, Satellite Communications
Education
Mercyhurst College 1985 — 1989
BA
Comcast Cable September 2013 - Present
Comcast Business Class January 2012 - September 2013
PAETEC October 2010 - December 2011
Brinks Home Security/Broadview Security/ADT Security May 2007 - October 2010
Electronic Merchant Systems 2006 - 2007
Skills
Cloud Computing, Managed Services, Network Security, Direct Sales, Salesforce Training, Carrier Services, Sales, Lead Generation, Sales Operations, Account Management, Sales Management, Solution Selling, Sales Process, Security, Cold Calling, Selling, Salesforce.com, Customer Retention, B2B, Training, Unified Communications, Sales Presentations, VoIP, Telecommunications, Channel Partners, Co-location, Call Centers, Wireless, Telephony, MPLS, SIP Trunking, SaaS, Networking, Customer Satisfaction, Professional Services, Strategic Partnerships, CRM, New Business Development, Customer Experience, Team Building
Education
Macomb Community College
Associates, Business
CROSSMARK August 2009 - Present
PAETEC June 2008 - August 2009
Shanti Industries, Inc June 2007 - June 2008
Archway Mother's Cookies May 1996 - June 2007
Safeway - Vons/Pavilion Grocery Stores May 1986 - May 1996
Skills
Sales Operations, Sales, Forecasting, Merchandising, Sales Management, Training, Income Statement, Customer Service, Grocery, Marketing Research, Hiring, Key Account Development, Purchasing, Retail, Consumer Products, Visual Merchandising, Shopper Marketing, P&L Management, Pricing, Account Management, P&L
Education
Mt. San Antonio College
BUSINESS MANAGEMENT
PAETEC July 2006 - Present
N'Sight Solutions February 2005 - July 2006
XO Communications 2001 - 2004
USMC February 1992 - February 1996
3rd LAAD Batallion, USMC 1992 - 1996
Education
Minnesota State University, Mankato 1983 — 1988
BS, Business Management, Economics
Windstream December 2014 - Present
Windstream Communications July 2014 - Present
Time Warner Cable December 2013 - July 2014
Windstream Communications September 2012 - November 2013
Windstream Communications March 2011 - September 2012
PAETEC October 2009 - March 2011
PAETEC December 2004 - October 2009
PAETEC July 2002 - December 2004
PAETEC November 1999 - July 2002
McLeod USA November 1998 - November 1999
Skills
VoIP, T1, Project Management, Leadership, Management, Acquisition Integration, System Integration..., Telecommunications..., Telecommunications..., Teamwork, Cross Functional..., Hiring Employees, Customer Service, Customer Retention, Customer Experience, Switches, BGP, WAN, Network Engineering, Telecommunications, Routing, Managed Services, SIP, MPLS, Metro Ethernet, SIP Trunking, Telephony, LAN-WAN, Ethernet, Unified Communications, IP, QoS, Network Design, NOC, Frame Relay, Service Delivery, Optical Fiber
Education
Barboursville High School 1989 — 1992
Marshall University
NorthEastern Pool and Spa March 2010 - Present
Sears Holdings Corporation October 2007 - September 2010
Sunbeam Pools and Spas April 2004 - September 2009
PAETEC May 2007 - August 2007
Skills
Team Building, Team Leadership, Microsoft Office, Talent Acquisition, Strategic Planning, Process Improvement, Program Management, Customer Service, Sales, Customer Satisfaction, Customer Retention, Time Management
Education
State University of New York College at Brockport 2008 — 2010
Bachelors, Business Administration
Monroe Community College 2005 — 2007
Associates, Business Administration
First American Title February 2011 - December 2013
PAETEC October 2007 - May 2010
Ford Motor Company 2004 - 2007
University of Rochester 2001 - 2003
Ecology and Environment, Inc 2000 - 2001
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Risk Management, Risk Assessment, Account Reconciliation, Accounts Payable, Finance, Payroll, Sarbanes-Oxley, Fixed Assets, Accounting, Fraud, Process Improvement, US GAAP, Operations Management, General Ledger, Change Management, Financial Statements, GAAP, Financial Audits, Variance Analysis, Financial Accounting, Mergers & Acquisitions, Business Process..., Access, Cost Accounting, Managerial Finance, Time Management, Management, IT Audit, Analysis
Education
University of Rochester - Simon Business School 2001 — 2004
MBA, Finance, Operations Management
Nazareth College 1997 — 1999
Bachelor of Science, Accounting
Monroe Community College 1995 — 1997
Associate in Science, Business Administration
Windstream Communications December 2011 - Present
PAETEC February 2008 - December 2011
McLeodUSA Telecommunications Services May 1999 - February 2008
Education
University of Colorado School of Law 1993 — 1996
JD, Law
Metropolitan State College of Denver 1979 — 1983
BA, Communications
Central Communications February 2010 - Present
PAETEC 2004 - 2008
PAETEC 2004 - 2008
XO Communications 1998 - 2005
XO Communications 1998 - 2005
XO Communications 1998 - 2005
MetroMedia/MobileMedia 1990 - 1994
MetroMedia/MobileMedia 1990 - 1994
MetroMedia/MobileMedia 1990 - 1994
Skills
Sales, Telecommunications, Account Management, Solution Selling, Sales Management, New Business Development, VoIP, Wireless, Customer Service, Direct Sales, Managed Services, Management, Selling, Salesforce.com
Education
New England College 1984 — 1985
Communications
Londonderry High School 1980 — 1984
Windstream Communications July 2005 - Present
Windstream Communications July 2005 - Present
PAETEC 2005 - Present
Windstream Communications 2005 - 2013
PAETEC 2005 - 2011
Paetec 2007 - 2008
HALLOWELL DIVISION OF LIST INDUSTRIES October 2003 - June 2005
Skills
Telephony, VoIP, Customer Satisfaction, Security, Telecommunications, Unified Communications, Marketing, Call Centers, Networking, Wireless, Solution Selling, Managed Services, Direct Sales, Sales Process, Salesforce.com, Data Center
Education
McNeese State University 1970 — 1973
NO, MUSIC EDUCATION
Continental School of Beauty March 2010 - Present
Insero & Company CPAs, P.C. September 2007 - March 2010
PAETEC 2004 - 2007
Skills
Tax, Auditing, Financial Reporting, Accounting, Microsoft Office, Financial Statements, US GAAP, CPA
Education
St. John Fisher College 2005 — 2007
BS, Accounting
Monroe Community College 2003 — 2005
AS, Business Administration
POOLCORP June 2013 - Present
Fontainebleau Miami Beach May 2010 - May 2013
AXA Equitable March 2010 - June 2010
PAETEC March 2008 - June 2008
CGI Communications February 2007 - June 2007
Toshiba Business Solutions August 2006 - January 2007
Skills
Sales, Customer Service, Sales Management, PowerPoint, Leadership
Education
Saint John Fisher College 2008 — 2012
Bachelor in Science, Business Administration / Concentration in Financial Planning
Monroe Community College 2006 — 2008
Associate in Science, Business Administration
Mary Kay Independent Business Owner June 2013 - Present
Primerica 2013 - Present
PAETEC April 2011 - April 2013
Skills
Teaching
Education
Nazareth College of Rochester 2008 — 2010
Master's degree, Special Education and Teaching
Nazareth College of Rochester 2000 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General
Lewis Tree Service Inc. May 2012 - Present
New Company Analyst, TreasuryPAETEC2011 - 2012
PAETEC 2007 - 2011
HOME PROPERTIES 2004 - 2007
AAA Rochester / AAA Western and Central New York 2000 - 2004
AAA Rochester / AAA Western and Central New York 1993 - 2000
Skills
Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Analysis, Customer Service, Finance, Financial Analysis, Fixed Assets, General Ledger, Internal Audit, Internal Controls, Invoicing, Sarbanes-Oxley Act, Variance Analysis
Education
Monroe Community College 1990 — 1993
Associates in Accounting
Sentry Management Inc. May 2007 - Present
Sentry Management, Inc. May 2007 - Present
PAETEC 2001 - 2006
National-Louis University 1998 - 2001
Skills
Property Management, Condos, Residential Homes, Leadership, Real Estate Development, Management, Association Management, Single Family Homes, Budgets, Customer Service, Real Estate, REO, Real Estate Transactions, Licensed Community..., Foreclosures, HOA, Contract Negotiation, Negotiation, Lease Administration, Rentals, Real Property, Townhomes, Leases
Education
National-Louis University 1996 — 1998
Master of Education (M.Ed.), Curriculum & Instruction, 4.0
University of South Florida 1969 — 1971
B.A., Political Science and Government
Calero Software December 2013 - Present
Windstream Communications June 2012 - December 2013
Windstream Communications December 2011 - May 2012
PAETEC December 2010 - December 2011
COMPCO, INC March 1997 - December 2010
CRS, INC November 1992 - March 1997
INTERGRATED SECURITY/MONITORING SERVICES, INC December 1990 - November 1992
Skills
SLM, Public Speaking, Business Analysis, Software Implementation, Telecommunications, Integration, Managed Services, CRM, Sales Operations, Sales, Training, Leadership, Service Lifecycle..., Vendor Management, Solution Selling, Professional Services, Enterprise Software, Business Intelligence, SaaS, Cloud Computing, Consulting, Salesforce.com
Education
Middle Tennessee State University 1984 — 1986
BS, Political Science
Motlow State Community College 1982 — 1984
AS, Political Science
Frontier Communications January 2015 - Present
Frontier Communications April 2013 - Present
Frontier Communications December 2011 - March 2013
Veneto Wood Fired Pizza and Pasta March 2010 - December 2012
PAETEC July 2011 - December 2011
Skills
Employee Relations, Employee Benefits, Recruiting, Outlook, Onboarding, Telecommunications, Talent Acquisition, Microsoft Excel, Labor Relations, Management, Personnel Management, Human Resources, Team Leadership, Training, Call Centers, Process Improvement, Account Management, Leadership
Education
Monroe Community College
University of Maryland College Park
Cintas May 2014 - Present
Cintas Document Management December 2011 - May 2014
PAETEC January 2010 - December 2011
Medfusion Inc. October 2008 - July 2009
Skills
Account Management, Salesforce.com, Cold Calling, Direct Sales, Sales, Contract Negotiation, B2B, Customer Service, Sales Management, Sales Operations, Sales Process, Selling, Solution Selling, Time Management, Sales Presentations, Management
Education
Meredith College 2004 — 2008
Business Administration, Minor Human Resources, Family and Consumer Science
PAETEC 2009 - 2011
ManpowerGroup October 2003 - September 2008
Skills
10 Key, Typing, Filing, Attention To Detail, Organizational..., Accounts Payable, Accounts Receivable, Analysis, Multitasker, Switchboard, Writing, Professional Demeanor, Team Oriented, Volunteer Management, Quickbooks, Customer Relations, Public Relations, Telecommunications, Troubleshooting, Personal Development, Oracle, Data Entry, Graphic Design, Fundraising, Leadership Development, Customer Service, Proofreading, Social Networking, Non-profits, Microsoft Office
Education
Madison Area Technical College
Associate Degree, Nursing
Maranatha Baptist Bible College
Bachelor of Science, General Studies
Cedar Rapids Country Club November 2012 - Present
Transamerica November 2011 - November 2012
PAETEC December 1995 - November 2011
Skills
Sarbanes-Oxley Act, Financial Reporting, General Ledger, Accounting, Financial Analysis, Account Reconciliation, Accounts Payable, Sarbanes-Oxley, Auditing, Financial Statements, Financial Accounting, GAAP, Internal Controls, Leadership, Management, Process Improvement, Forecasting, Budgets, Finance, Microsoft Excel, US GAAP
Education
Luther College
BA in Accounting, BA in Management, Minor in Economics
University of North Carolina at Wilmington
PAETEC January 1997 - Present
Windstream Communications November 1996 - Present
McLeodUSA January 1996 - January 1997
MCI Telecommunications January 1992 - January 1996
Education
Mount Mercy College 1987 — 1990
BACHELOR OF ARTS
George Washington High School 1979 — 1982
HIGH SCHOOL DIPLOMA
Flint Group July 2010 - Present
Flint Group August 2006 - July 2010
PAETEC February 1998 - November 2002
Comshare, Inc. September 1997 - February 1998
Schmalbach-Lubeca Plastic Containers USA, Inc. June 1996 - August 1997
Grand Traverse Band Gaming Commission June 1993 - May 1996
Johnson Controls Automotive October 1992 - April 1993
Johnson Controls Automotive August 1990 - October 1992
Johnson Controls Automotive June 1988 - August 1990
Education
Michigan State University 1984 — 1988
Bachelor of Arts (BA), Accouting
Windstream Communications December 2011 - Present
PAETEC April 1999 - December 2011
Education
Monroe Community College
Bachelor of Applied Science (B.A.Sc.), Marketing
Roberts Wesleyan College
Bachelor of Applied Science (B.A.Sc.), Organizational Management