AAA Auto Club South
Industry: Company
DescriptionHeadquarters: Tampa, Florida, United States Founded: 1938
AAA Auto Club South List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Auto Club South. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Auto Club South Employees
Keller Williams Realty 2014 - Present
Adora Fedora February 2008 - Present
Self-employed Freelance Marketing Specialist 1980 - 2014
AAA Auto Club South June 1986 - July 1988
Ives & Associates November 1983 - May 1986
Guest Quarters Hotel August 1980 - November 1983
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Strategic Planning, Editing, Real Estate, Writing, Public Relations, Marketing, Promotions
Education
Georgetown University 1976 — 1980
Bachelor of Science (BS), Foreign Languages
Pennsbury Senior High Scool 1974 — 1976
High School Diploma
Conestoga Senior High School 1972 — 1974
AAA Auto Club South May 2007 - May 2011
AAA Auto Club South April 2004 - April 2007
AAA Auto Club South January 2003 - March 2004
AAA Auto Club South August 2001 - December 2002
Marcus Hotels & Resorts January 2001 - July 2001
Marcus Hotels & Resorts January 2000 - December 2000
Marcus Hotels & Resorts January 1999 - December 1999
Marcus Hotels & Resorts July 1998 - December 1998
Carmike Cinemas January 1997 - April 1998
Carmike Cinemas August 1996 - December 1996
Skills
Leadership, Process Improvement, Insurance, Marketing, Policy, Training, Auditing, Operations Management, Income Statement, Process Scheduler, Account Management, Microsoft Excel, Human Resources, Management, Customer Service, Team Building, Coaching, Team Leadership, Inventory Management, Microsoft Word, Customer Satisfaction, Government, Event Planning, Business Development, New Business Development, Business Strategy, Strategy, Executive Management, Selling, Staff Development, Vendor Management, Product Management, Liability, Customer Retention, Product Marketing, Social Networking, Fundraising, Teaching, Leadership Development, Advertising, P&L, Community Outreach, Sales
Education
Georgia Southern University 1989 — 1992
Bachelor's degree, Political Science and Government
The Auto Club Group October 2011 - Present
AAA Auto Club South August 2007 - September 2011
Wal-Mart Stores, Inc. January 2003 - July 2007
Sam's Club November 2001 - December 2002
Walt Disney World 1998 - 2001
Skills
Integrated Marketing, Brand Management, Marketing, Segmentation, Customer Insight, Market Planning, Creative Direction, Strategic Planning, Business Strategy, Direct Mail, Sales, Retail, Enterprise Software, Analysis, Strategic Thinking, Project Planning, Financial Services, Marketing Communications, Marketing Strategy, Direct Marketing, Strategy, Database Marketing, Advertising, Analytics, Leadership, Loyalty Programs, Market Research, Loyalty Marketing, Product Marketing, Social Media Marketing, Entertainment, Retail Marketing, Forecasting, Budgets, Competitive Analysis, Marketing Management
Education
Florida Agricultural and Mechanical University 1985 — 1990
BS and MBA
Location3 Media August 2015 - Present
WhiteLine Creative June 2014 - May 2015
Florida Southern College August 2012 - May 2014
AAA Auto Club South January 2014 - April 2014
FITniche August 2013 - April 2014
Florida Southern College Athletics Office August 2011 - January 2014
City of Greeley Recreation Department May 2013 - August 2013
Lakeland Raiders Professional Indoor Football December 2012 - April 2013
Skills
Event Planning, Sports, Marketing, Sports Management, Social Networking, Brand Development, Project Management, Promotions, Organization, Social Media Marketing, Game Day Operations, Social Media, Training, Recruiting, Basketball, Sports Marketing, Facebook, Student Affairs, Student Development, Athletics, Sponsorship, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Fitness, PowerPoint, Research, Digital Photography, Photoshop, Leadership
Education
Florida Southern College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Sport and Fitness Administration/Management
Reliance Consulting LLC February 2014 - Present
AAA Auto Club South January 2012 - February 2013
Boizao Brazilian Steakhouse May 2009 - January 2012
Marco & Son Wine Distributing April 2008 - July 2008
Skills
Leadership, QuickBooks, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Spanish, Finance, Insurance, PeopleSoft, Outlook, Data Entry, Office Management, Accounts Payable, Microsoft Office, Office Administration, Administrative..., Time Management, Payroll, Adobe Acrobat
Education
International Academy of Design and Technology-Tampa
Interior Design
Vitacost.com February 2011 - Present
WebNet Holdings June 2008 - October 2010
Atkins April 2008 - July 2008
AAA Auto Club South January 2008 - April 2008
Rotech Healthcare October 2007 - February 2008
Global Resort Homes August 2002 - October 2007
Web 2 You September 2000 - July 2003
Tunies Nutrition Center March 1996 - April 2000
Skills
CSS, HTML, JavaScript, Web Design, XML, Dreamweaver, Flash, XHTML, User Interface Design, SQL, Endeca, Omniture, CMS, SharePoint, Email Marketing, ColdFusion, Front-end, Google Webmaster Tools, User Experience, Google Analytics, Website Development, Graphic Design, Web Development, Illustrator, Web Analytics, E-commerce, Software Development, Photoshop, HTML 5, Information Architecture, Multimedia, Adobe Fireworks, jQuery, SEO, Web Applications, Java, Creative Direction, WordPress
Education
Florida State University 2000 — 2004
80 Credit Hours, Electronic Media
AAA Auto Club South September 2011 - Present
AAA South Travel September 2011 - Present
US Solutions Group October 2008 - September 2011
Travel Incorporated July 1995 - August 2008
Discount Travel July 1991 - July 1995
Skills
Leadership, Customer Service, Marketing, Training, Team Building, Sales, Travel Management, Account Management, Tourism
Education
Kennesaw State University
Wheeler High School
High School Diploma
BCD Travel May 2012 - Present
BCD Travel July 2006 - May 2012
BCD Travel December 2003 - July 2006
Rosenbluth International April 2000 - December 2003
Rosenbluth International September 1997 - December 2003
AAA Auto Club South May 1997 - September 1997
AAA New York July 1994 - May 1997
Uniglobe Country Place Travel September 1993 - June 1994
Skills
Travel Technology, Sabre, Business Travel, Apollo, Travel Management, Online Travel, Airlines, Hotels, Tourism, Call Center, Hospitality, Booking Systems, Revenue Analysis, Leisure Travel, Customer Service, Hospitality Industry, Ticketing, Team Building, Account Management, Travel Planning, Call Centers, Training, Customer Satisfaction
Education
University of Central Florida 1989 — 1993
Bachelor of Science, Hospitality Management
Florida State University 1988 — 1989
Undergraduate Studies
Lake Howell High School
Lake Howell High School
Lake Howell High School
Miami Dade County March 2012 - Present
Florida Department of Corrections March 2005 - February 2012
AAA Auto Club South April 2001 - February 2005
Skills
Customer Service, Internal Investigations, Dispatching, Report Writing, Cashiering, Coaching, Library Management, Training, Law Enforcement, Investigation, Security, Emergency Management, Physical Security
Education
Florida International University 2012 — 2013
Bachelor of Arts (B.A.), Criminal Justice
Miami Dade College 2009 — 2011
Associate of Arts (AA), Social Work
AAA Auto Club South December 2005 - Present
Nationwide Insurance December 1991 - September 2004
Skills
Insurance, Property & Casualty..., Casualty, Long-term Care, General Insurance, Selling, Term Life Insurance, Whole Life, Umbrella Insurance, Universal Life, Life Insurance, Homeowners, Liability, Legal Liability, Sales, Casualty Insurance, Customer Service
Education
Franklin University 1996 — 2002
MBA
Tallahassee Community College 1991 — 1994
Associate in Science
County of Los Angeles DCFS, Notary Public&Co-Owner of AV Wear December 2014 - Present
AAA Auto Club South August 2012 - December 2014
Priority One Credit Union December 2006 - June 2012
One Credit Union December 2006 - June 2012
Countrywide Mortgage August 2004 - June 2006
California Credit Union May 2002 - August 2004
Bank of America October 1998 - April 2002
ERS/Pacificare November 1997 - May 1998
Skills
Banking, Call Centers, Consumer Lending, Credit, Customer Service, Financial Services, Loans, Notary Public
Education
El Camino College
Living Word Editorial June 2007 - Present
Stuart Magazine October 2007 - Present
Scripps Treasure Coast Newspapers September 2008 - Present
The Hometown News August 2007 - October 2008
HCP Aboard Publishing October 1998 - June 2007
AAA Auto Club South November 1997 - October 1998
South Dade News Leader August 1997 - November 1997
The Picyune Item newspaper August 1994 - August 1995
Skills
Creative Writing, Editing, Translation, Proofreading, News Writing, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, C++, C, Java, Newspapers, Magazine Articles, Publications, Newsletters, Copywriting, Magazines, Public Relations
Education
Indian River Community College 2010 — 2013
Bachelor of Education (B.Ed.), Education
The University of Southern Mississippi 1988 — 1993
Bachelor of Applied Science (B.A.Sc.), Journalism
SalonCentric - A Division of L'Oreal USA August 2015 - Present
HSN July 2014 - July 2015
HSN June 2013 - July 2014
HSN August 2012 - June 2013
Kelly Services December 2011 - August 2012
XO Communications January 2011 - November 2011
HSN July 2010 - March 2011
AAA Auto Club South June 2007 - July 2010
Academic Financial Services June 2006 - June 2007
R.L. Polk & Co June 2004 - June 2006
Skills
Marketing Strategy, Online Advertising, Direct Marketing, Email Marketing, Marketing, Social Media Marketing, Digital Marketing, Marketing Communications, Advertising, Market Planning, Direct Mail, Account Management, New Business Development, Marketing Management, Market Research, Competitive Analysis, Online Marketing, Management, Customer Service, Training, Integrated Marketing, Leadership, Event Planning, Strategic Planning, Strategy, Analytics, E-commerce, Gamification, Product Management, Agile Web Development, Cross-functional Team..., Web Analytics, Project Management, B2B, Sales Operations, Creative Direction, Multi-channel Marketing, Lead Generation, Product Marketing, Customer Experience, SEM, Mobile Marketing, User Experience, Brand Management, Digital Strategy, Customer Retention, Brand Development, Strategic Partnerships, Marketing Research
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
MBA
Northwood University 1999 — 2003
BA
Masonite International December 2014 - Present
Masonite April 2014 - December 2014
The Auto Club Group, previously AAA Auto Club South October 2012 - March 2014
AAA Auto Club South May 1997 - March 2014
CLM Systems, Inc. March 1987 - November 1996
Skills
Vendor Management, Business Analysis, Strategic Planning, Talent Management, Analysis, Employee Benefits, Process Improvement, Human Resources, Coaching, Management, Microsoft Office, Talent Acquisition, Benefits Administration, Interviews, Troubleshooting, Employee Engagement, Succession Planning, Leadership Development, Team Leadership, Customer Satisfaction, Software Documentation, Analytics, Operations Management, Access, Program Management, Training, Onboarding, Employee Training, Applicant Tracking..., HRIS, PeopleSoft, Team Building, Performance Management, Leadership
Education
Florida Technical College 1986 — 1987
Diploma in Computer Science
Hillsborough Community College 1983 — 1985
Associates, Commercial Art and Fashion Art
San Jose Police Department July 2001 - Present
San Jose Police Department December 1995 - July 2001
Santa Clara County Office of the Sheriff January 1997 - January 1999
San Jose Police Department August 1992 - December 1995
AAA Auto Club South January 1991 - July 1992
Skills
Microsoft Excel, Microsoft Word, Windows, Customer Service, Crisis Communications, Crisis Intervention, Crisis Management, Fundraising, Typing, Development Projects, Organizational..., Organizational..., Computer Aided Dispatch, Telecommunications, Editing, Transcription, Project Planning, Multi Tasking, Job Scheduling, Microsoft Office, Flexibility, Training Officer, Penal Code, Vehicle Code, Quality Assurance, NICE Call Recording, Preparedness, Enforcement, Public Safety, Private Investigations, Homeland Security, Emergency Management, Emergency Services, Patrol, Criminal Justice, Police, HIPAA, Evidence, Crime Prevention, Criminal Investigations, Firearms, Law Enforcement
Education
Mission College 2003 — 2005
AA, Liberal Arts
Evergreen Valley College 1995 — 1996
Reserve Police Academy
At&T Mobility September 2012 - Present
AT&T Mobility May 2010 - September 2012
Landshark Stadium April 2009 - May 2010
Keller Williams Realty 2005 - 2008
AAA Auto Club South 1994 - 2001
Skills
Mentor/Manager-Assist, Customer Service, Outlook, Sales, Customer Satisfaction, Cold Calling, Customer Retention, Account Management, Sales Management, Selling, Retail, Marketing, Negotiation, Call Center, Inventory Management, Customer Experience, Microsoft Office, Healthcare, Event Planning, Microsoft Word, CRM, Call Centers, Real Estate, Team Building, Team Leadership, Time Management, Management, Leadership, Social Networking
Education
Florida International University 1985 — 1988
Hospitality
St Brendan's High School 1983 — 1985
Barfield Insurance Agency October 2013 - Present
Nationwide Insurance April 2013 - October 2013
AAA Auto Club South January 2011 - April 2013
Nationwide Insurance July 2009 - January 2011
Skills
Casualty, Property & Casualty..., Homeowners, Life Insurance, Umbrella Insurance, Insurance, Term Life Insurance, Legal Liability, Liability, General Insurance, Commercial Insurance, Renters, Professional Liability, Disability Insurance, Fixed Annuities, Casualty Insurance
Education
Florida Southern College 2006 — 2010
Bachelor of Science, Finance
AAA Auto Club South July 2015 - Present
Nielsen December 2013 - May 2014
Nielsen August 2011 - December 2013
Document Advantage Corporation March 2011 - July 2011
Quantum Leap Farm January 2010 - January 2011
The Mosaic Company April 2007 - September 2009
CP Ships September 2001 - September 2006
Skills
Professional..., Microsoft Office, PowerPoint, Word, Social Media, Creative Writing, Marketing Communications, Blogging, Public Relations, Marketing, Leadership, Social Networking
Education
University of South Florida 2010 — 2013
Master of Arts (MA), Mass Communications
James Madison University 1991 — 1995
BA, Communications
DT International, Inc. June 2015 - Present
NorthStar Memorial Group November 2014 - March 2015
Vanderbilt Presbyterian Church October 2005 - September 2014
Fifth Third Bank April 2002 - October 2003
Raytheon Aircraft Svces 1998 - 2001
AAA Auto Club South 1992 - 1998
Skills
Newsletters, Public Relations, Event Management, Non-profits, Customer Service, Media Relations, PowerPoint, Nonprofits, Social Media Marketing, Adobe Creative Suite, Fundraising, Advertising, Graphic Design, Online Marketing, Public Speaking, Brand Development, Marketing, Volunteer Management, Facebook, Press Releases, Email Marketing, Social Media, Event Planning, Marketing Strategy
Education
Flagler College 1988 — 1992
Bachelor of Arts, Communications
Leto High School 1985 — 1988
Diploma, College prep
AAA Auto Club South January 2008 - March 2014
Skills
Weddings, Health Insurance, Employee Benefits, Insurance, Leadership, Underwriting, Cruises, Strategic Planning, Email Marketing, Vacation, Marketing, Social Media Marketing, Customer Service, Direct Marketing, Sales, Life Insurance, Marketing Strategy, Property & Casualty..., Customer Retention, Selling, Customer Satisfaction, Sales Management, Travel Planning, Tourism
Education
Florida State University
New York Life Insurance Company July 2014 - Present
Freelance and Contracting Services March 2014 - July 2014
Franklin Templeton Investments July 2012 - March 2014
AmeriLife February 2010 - November 2010
AAA Auto Club South May 2007 - February 2010
Affordable Design Services May 1997 - May 2007
Skills
Copywriting, Advertising, Direct Marketing, Social Networking, Public Relations, Press Releases, Editing, Newsletters, Leadership, Direct Mail, Publishing, Writing, Marketing Strategy, Marketing Communications, Social Media, Budgets, Adobe Acrobat, Copy Editing, Public Speaking, Research, Social Media Marketing, Online Advertising, Microsoft Excel, Photoshop, Graphic Design, InDesign, QuarkXPress, Digital Marketing, Quality Assurance, Strategic Planning, Online Marketing, Content Management, Brand Development, Adobe Creative Suite, Travel Writing, Data Analysis, Marketing Research, SEO, Promotions, Web Design, Business Strategy, Magazines, Marketing Management, Google Analytics, Business Analysis, Coordination, Marketing
Education
University of South Florida 2010 — 2012
Bachelor's Degree, Business and Aging Studies, 3.6
Fashion Institute of Technology
Associate of Arts and Sciences (AAS), Buying and Merchandising
Real Estate Agent Cumming Better Homes and Gardens Real Estate Metro Brokers December 2004 - Present
AAA Auto Club South February 2004 - December 2004
ADP February 2001 - February 2004
Lloyd Bennett January 2000 - February 2001
Skills
Real Estate, Selling, Residential Homes, First Time Home Buyers, HUD, Sellers, Short Sales, Real Estate License, Rentals, Buyer Representation, Referrals, Relocation Buyers, Income Properties, Online Marketing, REO, Investors, Relocation, Buyers, Property, New Homes, Listing Homes, Vacation Homes, Brokerage, Insurance, Negotiation, Contract Negotiation, Customer Service, Investment Properties, Social Media, New Home Sales, Condos, Single Family Homes, Foreclosures, Listings, Real Estate Transactions, Seller Representation, National Association of..., Real Property, Home Staging, Seniors, Commercial Real Estate, Townhomes, Resellers, Waterfront, Move Up Buyers, Home, Residential, Customer Relations, Buying, First Time Buyers
Education
McMaster University 1979 — 1982
FIIC, Fellowship Insurance Institute of Canada Management Major
George Brown College 1977 — 1979
AIIC, Insurance
St. Georges College 1961 — 1967
O Level, English, Spanish, Math, Geography, English Literature
Home December 2012 - Present
AAA Auto Club South March 2011 - October 2011
DeVry University May 2008 - May 2010
PremierScript October 2007 - April 2008
University Alliance March 2005 - June 2007
DeVry University August 2003 - March 2005
American InterContinental University February 2001 - June 2002
Skills
Ga. Life Insurance..., Ga. Health Insurance..., Customer Relations, Negotiation, Public Speaking, Marketing, Marketing Strategy, Leadership, Team Building, Marketing Research, Recruiting, Business Development, Market Planning, Marketing Management, Online Advertising, Leadership Development, Coaching, Customer Service, Staff Development, Team Leadership, Program Management, Sales, Training, Sales Operations, Management, Strategy, CRM, Forecasting, Selling, Organizational..., Business Strategy, Direct Sales, Sales Process, B2B, Marketing Communications, Cross-functional Team..., Business Planning, Entrepreneurship, Sales Presentations, Email Marketing, Online Marketing, Social Media Marketing, Customer Satisfaction, Key Account Management, Direct Marketing, Brand Management, Event Planning, Advertising, Product Marketing, Contract Negotiation
Education
Emory University
BBA, Management/ Marketing
The Johns Hopkins University
Self-employed May 2000 - Present
AAA Auto Club South October 1990 - May 2000
Jackson Hewitt Tax Service Inc. 1992 - 1995
Equifax 1992 - 1994
Vinson and Elkins February 1989 - July 1993
Thrifty Car Rental: Cranberry Twp. 1989 - 1992
Skills
Crunching Numbers, Bookkeeping, Accounting, Forklift Operator, Data Entry, Mechanical Engineering, Architecture, IP PBX, Budget Monitoring, Records Management, Accounts Receivable, Accounts Payable, Tax Returns, Credit Management, Sales Tax, Bank Reconciliation, Leadership, Management, Public Speaking, Customer Service, Customer Satisfaction, Sales, Financial Analysis, PowerPoint, Sales Management, Team Building
Education
Houston Community College 2010 — 2012
Accounting and Finance
University of Houston-Clear Lake 2006 — 2012
Bachelor of Science (BS), Accounting and Business/Management
University of Houston-Downtown 2008 — 2011
Accounting and Finance
Texas Southern University 1986 — 1987
Communication and Media Studies
Prairie View A&M University 1984 — 1986
Mechanical Engineering
Full Sails Travel April 2010 - Present
Suncoast Travel Industry Association January 2012 - Present
Wesley Chapel Chamber January 2010 - January 2012
AAA Auto Club South January 2006 - June 2008
Travel Sales Agent March 1994 - January 2006
Jim Gibbons Radio WFRE/WFMD March 1994 - March 1998
Commemorative Air Force (CAF) May 1993 - October 1997
Globetrotter Corporate Travel August 1993 - March 1994
Sunworld Tours April 1993 - August 1993
Vip Travel April 1992 - April 1993
Skills
Groups and marketing,..., Sales, Event Planning, Leisure Travel, Travel Management, Tour Operators, Budgets, Travel Planning, Nonprofits, New Business Development, Hotels, Leisure, Time Management, Promotions, Customer Service, Resorts, Tourism, Management, Event Management, Negotiation, Hospitality, Marketing Strategy, Retail, Public Relations, Team Building, Training, Business Travel, Marketing, Group Cruises, River Cruises, Luxury Cruise, Escorted Tours, Walking Tours, Cultural Tours, Tour Planning, Sales Promotion, Radio Promotions, Radio Advertising, Radio Producing, Advertising, Coordination, Events Coordination, Project Coordination, Coordinating Special..., Cross-functional..., Program Coordination, Online Marketing, Trade Shows, Adventure Travel, Honeymoons
Education
The Travel Institute 2006 — 2012
CTA - Certified Travel Agent, All aspects of the travel industry
The Travel Institute 2007 — 2007
DS (Destination Specialist), Alaska
PHCC 2000 — 2005
AA, General Studies
Pasco-Hernando CC 2000 — 2005
AA, General
Frederick Community College 1983 — 1997
AA, Nursing
Omega World Travel - Travel Agent Program 1990 — 1991
Travel Agent Certificate - Top of my class, Geography, Sabre airline system, city codes, ticket exchanges, ARC rules & regulations, ethics, Best in Class!
Independent Support Services August 2014 - Present
Menashe Home Improvement July 2012 - March 2013
AAA Auto Club South May 2010 - August 2011
Parkhurst Dining Services January 2010 - April 2010
Skills
EMT, Cpr Certified, Sports, Fitness Training, Rehabilitation..., Time Management, Organized Multi-tasker, Customer Service, Bedside Manner, Weight Training, Soccer, Sales, Golf, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Photoshop
Education
Icahn School of Medicine at Mount Sinai 2015 — 2017
Master's Degree, Health/Health Care Administration/Management
Philadelphia University 2010 — 2014
BS, Health Sciences
Blue Harvest Media, LLC January 2014 - Present
501st Legion 2004 - Present
AAA Carolinas 2005 - December 2013
AAA Auto Club South 1995 - 2005
Skills
Logo Design, Graphic Design, InDesign, Illustration, Event Planning, Event Management, Event Marketing, Live Events, Promotion Planning, Promotional Products, Social Media Marketing, Social Media, Social Networking, Art Direction, Photo Editing, Photo Shoot Direction, Team Leadership, Copywriting, Copy Editing, Storyboarding, Photoshop, Creative Direction, Adobe Acrobat, Illustrator, Advertising, Public Relations, Web Design, Image Editing, Newsletters, Adobe Creative Suite, Online Marketing, Digital Marketing, Publishing, Photography, Mac, Art, Posters, Email Marketing, Direct Mail, Brand Development, Brochures, Photo Shoots
Education
Florida State University 1989 — 1993
Bachelor of Science, Art
The Auto Club Group January 2010 - Present
AAA Auto Club South August 2009 - December 2010
Skills
TRAA Level 1..., Automotive Painting &..., Automotive..., Advance Driving..., FAA Licensed Pilot, Airlines, Training, Aviation, Military, Customer Satisfaction, Customer Service, Team Building, Operations Management, Process Improvement, Coaching, Leadership, Call Centers, Strategic Planning, Risk Assessment
Education
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Safety, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Management, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 1998 — 2002
Bachelor of Science in Professional Aeronautics, Aviation/Aerospace Safety, 3.7 GPA
Kemper Specialty February 2013 - Present
Kemper Specialty July 2011 - February 2013
AssuranceAmerica September 2010 - July 2011
AAA Auto Club South July 2010 - September 2010
GBI Consultants October 2009 - June 2010
FARMERS GROUP INC October 2008 - September 2009
AIG Agency Auto January 2008 - October 2008
AIG Agency Auto September 2007 - January 2008
NATIONWIDE INSURANCE / MOST INSURANCE AGENCY January 2001 - January 2007
LINCOLN KWIK KOPY January 1999 - January 2001
Skills
Insurance, Competitive Analysis, Management, Training, Public Speaking, Product Management, Budgets, CRM, Cross-functional Team..., Risk Management, Leadership, Account Management, Analysis, Business Development, Marketing
Education
Florida Metropolitan University
Bachelor of Science, Criminal Justice
SelectQuote Auto & Home Insurance Services February 2014 - Present
SelectQuote Auto & Home Insurance Services June 2013 - Present
AAA Auto Club South April 2010 - June 2013
Wells Fargo October 2009 - May 2010
Skills
Sales, Microsoft Excel, Licensed Property &..., Sales Management, PowerPoint, Outside Sales, Insurance License..., Insurance, Strategic Sales..., Umbrella Insurance, Cold Calling, Team Building, Customer Retention, Direct Sales, Selling
Education
Irvine Valley College
Rio Hondo College
Associate of Science Degree
AAA-Auto Club Group October 2011 - Present
AAA Auto Club South October 2011 - Present
Capital City Bank Group, Inc. August 2010 - July 2011
Skills
Microsoft Word, Excel,...
Education
Florida State University 2006 — 2012
Bachelor of Science (B.S.), Sociology
KPMG US June 2015 - August 2015
Georgia State University August 2014 - May 2015
Boeing May 2014 - August 2014
Georgia State University August 2013 - May 2014
AAA Auto Club South November 2012 - August 2013
University of Rochester June 2012 - July 2012
U.S. House of Representatives May 2011 - August 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Bilingual-English/Spanis..., Mandarin
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2016
Bachelor of Business Administration (BBA), Accounting and Finance
University of Rochester 2011 — 2012
AAA Auto Club South February 2012 - September 2013
FedEx Office May 2011 - November 2011
Lenbrook Assisted Living December 2008 - January 2011
S&ME, Inc. January 2008 - April 2008
Focus Health Management September 2003 - August 2007
Tennessee Department of Human Service November 2001 - February 2003
Avis Rent A Car September 2000 - August 2001
United States Army February 1994 - March 2000
Skills
Data Entry, Office Management, Customer Service, Human Resources, Filing, Fax, Sales, Office Equipment, Databases, Security, Multi-line Phone, Shipping
Education
International School of Skin, Nailcare & Massage Therapy 2009 — 2010
Aesthetician/Esthetician and Skin Care Specialist
Carmen Ainsworth Senior High School 1979 — 1983
American Express Consumer Travel November 2012 - Present
American Express Consumer Travel February 2012 - November 2012
AAA Auto Club South May 2011 - January 2012
Skills
Tourism, Customer Service, Customer Satisfaction, Hospitality, Sales, Customer Retention, Customer Experience, Hospitality Industry, Leadership, Hotels, Time Management, Marketing, Teamwork, Management, New Business Development, Marketing Strategy, Team Building, Training, Networking, Business Travel, CRM, Travel Management, Team Leadership
Education
Georgia State University 2014 — 2015
Master's of Global Hospitality Management (MS), Hospitality Administration/Management
Georgia State University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Kennesaw State University 2006 — 2008
CIA Carter Insurance Agency, Inc 2008 - Present
AAA Auto Club South November 1996 - February 2009
AAA Auto Club South November 1993 - November 1996
AAA Auto Club South July 1992 - November 1993
Abel, Brown, Russell and Collier March 1985 - July 1992
Seigel and Cantor February 1984 - March 1985
Skills
Insurance, General Insurance, Real Estate, Umbrella Insurance, Commercial Lines, Small Business, Legal Liability, Strategic Planning, Health Insurance, Flood Insurance, Marine Insurance, Home, Auto, Health, Church Insurance, Hotel and Motel..., Boat Insurance, Not for Profit, Auto Travel
Education
Eckerd College 1988 — 1991
Bachelor of Arts, Business
Midstate College 1981 — 1983
Paralegal Services, Civil and Criminal Law
Coca-Cola Beverages Florida June 2015 - Present
Allen Interactions November 2010 - June 2015
AchieveGlobal April 2009 - October 2010
MetLife June 2008 - March 2009
IBM 2005 - 2008
AAA Auto Club South 2002 - 2005
PricewaterhouseCoopers 2000 - 2002
Bernard Hodes Group 1999 - 2000
Skills
Instructional Design, Performance Improvement, Public Speaking, Curriculum Design, Business Intelligence, Blended Learning, Captivate, E-Learning, Learning Management, Strategy, Organizational..., Leadership Development, Training, Leadership, Program Management, Technical Writing, Learning Management..., Instructor-led Training, Management, Performance Management, Change Management, Talent Management
Education
Florida State University 1995 — 1999
MS
Wellington High School
AAA Auto Club South April 2011 - Present
Bank of America November 2010 - March 2011
Virginia Department of Taxation September 2009 - March 2010
Labortory Billiing Solutions June 2008 - February 2009
Allstate/Randstad November 2007 - June 2008
Staples August 2001 - August 2004
Skills
Accounts Receivable, Customer Service, Microsoft Excel, Check 21, Payment Card Processing, Electronic Payments, 10 Key, Data Entry, Microsoft Word, Outlook, Point of Service, Invoice Processing, Online Check Deposit, Cash Receipts, Electronic Funds..., Accounts Payable, Insurance, Accounting
Education
Excelsior College 2012 — 2015
Associate's Degree, Business
Cave Spring High School 1997 — 2000
High School Diploma, General
Outer Banks Winemakers, LLC August 2012 - Present
AAA MID ATLANTIC FREDERICKSBURG, VA November 2011 - August 2012
AAA Auto Club South September 2010 - October 2011
Currently between employment. Seeking a great job! March 2010 - October 2010
PNC BANK, formerly National City Bank August 2004 - March 2010
Harbor Federal, National City, PNC Banks 2005 - 2010
FIRST PEOPLES BANK January 2001 - January 2002
SunTrust Bank January 1999 - January 2001
FIRST NATIONAL BANK January 1997 - January 1999
COLUMBIA MEDICAL CENTER January 1995 - January 1997
Skills
Credit, Loans, Real Estate, Insurance, Microsoft Excel, PowerPoint, Microsoft Word, Lotus Notes, Sales
Education
Indian River State College
Piedmont Virginia Community College
Math, English
IHG Holiday Inn Murfreesboro July 2015 - Present
Vision Hospitality Group, Inc. September 2013 - July 2015
Been There April 2010 - January 2014
Doubletree Guest Suites May 2003 - September 2009
Opryland Hotel 1991 - 1998
AAA Auto Club South 1979 - 1991
Skills
Branding & Identity, Team Building, Leadership, Sales, Hospitality, Hotels, Marketing, Management, Sales Management, Business Strategy, Customer Satisfaction, Food & Beverage, Hospitality Management, Hospitality Industry, Employee Relations, Event Planning, Hotel Management, Revenue Analysis, Business Planning, Tourism, Employee Training, Yield Management, Time Management, Resorts, Leadership Development, Restaurants, Selling, Meeting Planning, Pre-opening, Front Office, Customer Service, Catering, Trade Shows, Property Management..., Banquets, OnQ, P&L, Hotel Booking, Micros, Hiring, Event Management, Corporate Events, Incentives
Education
EFM
Georgia State University
Milton HS
AAA Auto Club South August 2009 - Present
Wachovia 1998 - 2008
First Union National Bank 1995 - 1998
Education
Henry Ford Community College
Some College, Business and Business Admin
GET SNAPPED PHOTO BOOTH November 2013 - Present
Statefarm Brian Chapman December 2014 - Present
DOWNTOWN BAIT AND TACKLE August 2014 - Present
AAA Auto Club South February 2009 - September 2014
Skills
Marketing, Corporate Events, Bar/Bat Mitzvahs, Sweet 16, HOLIDAY PARTIES, PHOTO BOOTH RENTALS, Weddings, Wedding Planning, Birthday Parties, Birthdays, School Events, Prom, PROPS FOR PHOTO BOOTH, Entertainment, Event Management, Holidays, Photos
Education
Edison Community College 2000 — 2004
Bachelor's degree, Marketing/Marketing Management, General
Charlotte High School 1999 — 2004
Volkswagen of America, Inc March 2013 - Present
AAA Auto Club South March 2012 - March 2013
S.C.S Inc. 2004 - January 2013
Team Toyota 2000 - 2004
Bank of America 1997 - 2000
Skills
Business Relationship..., Customer Service, Account Management, Collections, Sales, Operations Management, Customer Retention, Service Process Training, Financial Sales, Process Improvement, Sales Process, Sales Operations, Program Management, Management, Insurance, Finance, Customer Satisfaction, Banking, Business Process...
Education
Kennesaw State University 1992 — 1996
Bachelors of Business Administrations, Marketing
AAA Auto Club South September 2015 - Present
West Point Underwriters September 2014 - August 2015
Think Direct Marketing Group May 2014 - September 2014
Florida Reliability Coordinating Council, INC October 2013 - February 2014
ThinkDirect Marketing Group October 2012 - October 2013
QinetiQ June 2011 - November 2011
Computer Sciences Raytheon June 2010 - May 2011
Brevard Public School March 2004 - May 2010
GE Network Solutions AKA Harris Controls and Composition January 1991 - March 2004
Computer Task Group AKA Scientific System Services, FL November 1984 - December 1990
Skills
Web Design, Visual Basic, C#, ASP.NET, IDE, ADO.NET, XML, SQL, Java, Infragistics, Oracle, C++, Microsoft Office, Microsoft Operating..., Visio, Awk, Sed, Clariion, RCS, Samba, Fortran, RedHat, Linux, Solaris, Unix, SPARC, Integration, Microsoft SQL Server, Testing, Software Design, Object Oriented Design, Programming, Requirements Analysis
Education
LaSalle Computer Learning Center 2014 — 2014
SQL Server 2012 (Admin, Querying, Integration Services)
LaSalle Computer Learning Center 2012 — 2012
ASP.NET / ADO.NET C#
Florida Institute of Technology 1979 — 1983
Bachelor of Science (B.S.), Computer Science
Dexcom May 2015 - Present
Nextware Systems March 2012 - Present
Egret Technologies October 2014 - May 2015
Office Depot September 2012 - October 2014
Transitional Information Partners, LLC August 2008 - January 2013
Expert Marketing LLC December 2009 - June 2010
Dynamic Leisure Corporation May 2006 - July 2008
Fairway Pizza January 2006 - July 2006
AAA Auto Club South December 2005 - January 2006
Skills
AutoCAD 2012, Autodesk Revit 2012, Autodesk Inventor 2012, AutoCAD Architecture, Solidworks 2012, Custom Computer Systems, Microsoft Office 2010, Windows 7, Advertising Sales, Data Entry, Graphics, 3D Modeling, Product Design, CAD, Solidworks, Modeling, Computer Repair, Computer Maintenance, Revit, SketchUp, Illustrator, Computer Hardware
Education
Florida Atlantic University 2014 — 2017
Bachelor of Science (B.S.), Ocean Engineering
Palm Beach State College 2012 — 2013
Associates of Arts, Mechanical/Ocean Engineering
Southwest Florida College 2010 — 2012
Associate of Science; an Associate of Science, Computer Aided Drafting and Design; Computer Aided Drafting and Design, 3.65
AAA Auto Club South June 2011 - Present
Nationwide Insurance June 1981 - November 2005
Nationwide Insurance June 1981 - November 2005
Skills
Property & Casualty..., Umbrella Insurance, Legal Liability, Casualty, Homeowners, Commercial Insurance, Insurance, General Insurance, Liability, Underwriting, Term Life Insurance, Life Insurance, D&O, Disability Insurance, Marine Insurance, Motorcycle
Education
Florida Agricultural and Mechanical University 1971 — 1976
business, business
Santa Fe Community College 1972 — 1975
business, business
Sante Fe University 1971 — 1975
Business, Business Administration
The Auto Club Group June 2015 - Present
AAA Auto Club South December 2012 - Present
INgage Networks March 2012 - December 2012
WGCU Public Media April 2008 - March 2012
Florida Gulf Coast University June 2006 - April 2008
Florida Gulf Coast University June 2004 - June 2006
Skills
Windows 7, Microsoft SQL Server, Software Documentation, SQL, Windows Server, 2008 R2, XP, Active Directory, Cluster, FTP, Hyper-V, NAS, Management, Microsoft Office, Servers, XML, Networking, Windows, Help Desk Support, JavaScript, C#, System Administration, DHCP, Switches, Troubleshooting, VMware, VPN, Software Installation, DNS, Team Leadership, Customer Service, IP, Technical Support, RedHat, WAN
Education
Florida Gulf Coast University 2005 — 2007
B.S, Computer Information Systems
Amazon Murfreesboro ware house October 2012 - Present
T-Mobile November 2001 - July 2012
AAA Auto Club South September 1995 - November 2001
Radio Shack October 1993 - April 1995
American Paging October 1993 - April 1995
Freddie Fred Theater October 1991 - December 1991
Skills
Build desk top computers, Customer Service, Call Center, Customer Satisfaction, Sales, Account Management, Team Building, Customer Experience, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Telecommunications, Public Speaking, Team Leadership, Conflict Resolution
Education
LIU Post 1986 — 1990
BFA, Broadcast Communications
Origin USA February 2015 - Present
Independent 2005 - Present
Origin USA October 2014 - February 2015
WinDoor Inc. October 2012 - August 2014
AAA Auto Club South June 2011 - October 2012
Principal Financial Group November 2009 - June 2011
Russo Financial Group May 2003 - November 2009
AXA Advisors July 2000 - May 2003
Skills
Sales, Customer Service, Small Business, Public Speaking, Leadership, Fundraising, Time Management, Coaching
Education
Florida State University 1987 — 1989
Bachelor of Fine Arts (BFA), Acting
Tampa Catholic High School 1980 — 1984
Pop Grenade Studio May 2011 - Present
AAA Auto Club South April 2006 - March 2013
US Navy August 1994 - August 1998
Skills
Animation, Web Design, Music, Video Production, Graphics, Photoshop, Graphic Design, Web Design and..., Proficient in Autodesk,..., Luxology, Modo., Photoshop, Flash,..., Proficient in Reason,..., McNeel Rhinoceros, Adobe Muse, Illustrator, 3D, 3D Modeling, Photography, Adobe Creative Suite, Leadership, Social Media, Advertising, Wordpress
Education
International Academy of Design and Technology-Orlando 2011 — 2014
Valencia Community College
New Life Church May 2015 - Present
New Life Church March 2014 - Present
AAA Auto Club South November 2012 - November 2013
Georgia State University August 2010 - May 2012
Georgia State University 2010 - 2012
Carmike Cinemas June 2006 - January 2010
Mommy’s & Daddy’s Little Angels Day Camp July 2008 - August 2008
Pizza Hut Inc January 2005 - November 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, Hospitality, Customer Service, basic Spanish, Compensations, Corporate Finance, Microsoft Office, Meet Deadlines, Mentoring, Event Planning, Cash Management, Problem Solving, Presentations, Human Resources, Recruiting, international driving..., TripTiks, Maps, Tourism, tour books, People Soft, ADP Payroll, Leadership, Program Management, Public Speaking
Education
Georgia State University 2007 — 2012
Bachelor of Business Administration, Finance & Managerial Sciences
Fidelity Investments August 2014 - Present
Genpact LLC June 2010 - July 2014
Symphony Marketing Solutions September 2007 - June 2010
AAA Auto Club South May 2005 - September 2007
Westhill Partners March 2000 - May 2005
Education
Fordham University 1993 — 2001
Doctor of Philosophy (PhD), Psychometrics and Quantitative Psychology
California State University-Long Beach 1990 — 1993
Bachelor of Arts (BA), Industrial and Organizational Psychology
American Software Resource Inc January 2009 - Present
DST Systems 2011 - 2013
Edward Jones January 2008 - January 2009
AAA Auto Club South May 2007 - December 2007
AstraZeneca R&D August 2003 - November 2005
Education
London South Bank University 2002 — 2003
Masters, Telecommunications and Computer Network Engineering
Kaplan University September 2008 - January 2011
AAA Auto Club South March 2006 - September 2008
Miami Heat NBA team September 2005 - March 2006
Seisint May 2002 - September 2005
HIP Health Plan of South Florida August 1998 - May 2002
AT&T May 1994 - August 1998
Brockton Wholesale August 1989 - April 1994
Universal Brands April 1978 - April 1989
Skills
Business Management, Brand Development, Online Marketing, Marketing Strategy, Advertising, Customer Service, Publicity, Songwriting, Artist Management, Music Industry, Music Production, Music, Promotions, Artist Development, Public Relations, Entertainment, Composing, Recording, Booking, Singing, Rock, Social Networking, Social Media Marketing, Video, Audio Mixing, Promoting, Composition, Tour Management, Production, Event Planning, Event Management, Social Media, Sound, Sound Design, New Media, Music Management, Press Releases, Writing, Facebook, Booking Systems, Market Research, Marketing, Leadership, Sales, Management, Email Marketing, Training, E-commerce, Online Advertising, Small Business
Education
Lynn University
Masters of Business Administration
Harvard University
Bachelor of Arts
Lloyd Pro Group April 2011 - Present
AAA Auto Club South October 2002 - April 2011
Skills
Umbrella Insurance, Casualty, Insurance, Property, General Insurance, Liability, Health Insurance, Homeowners, Customer Service, Term Life Insurance, Account Management, Sales, Marketing, Banking, Microsoft Word, PowerPoint, Public Speaking, Social Media
Education
Jacksonville State University 1994 — 1997
BS, Marketing, Minor Economics
Viewpost May 2014 - Present
Piksel Inc. (formerly Kit Digital) January 2012 - March 2014
Orange Lake Resort August 2011 - January 2012
AAA Auto Club South May 2007 - August 2011
Walt Disney World May 2000 - May 2010
Skills
Software Quality..., iOS, Agile Methodologies, REST, Testing, Selenium, QTP, SQL, Test Planning, Eclipse, JIRA, JavaScript, Linux, Quality Center, CSS, Quality Assurance, Waterfall, Python, XML, Microsoft Office, HTML, Photoshop, 3D Modeling, Digital Photography, Graphic Design, Solr, Test Automation, SDLC, Manual Testing, Java, Regression Testing, C#, Scrum
Education
Florida Southern College 1997 — 2001
BS, Computer Science, Minor Graphic Design
Grand Hyatt San Antonio April 2012 - Present
PPL, Inc. July 2008 - 2010
Wholesale Financial Group Hawaii August 2005 - January 2008
AAA Auto Club South June 2003 - December 2004
Education
Heald College 2010 — 2012
A.S.
UH System - Oahu Campuses 2005 — 2007
San Diego State University-California State University 2002 — 2004
Kapiolani Community College
AAA Auto Club South June 2013 - Present
AAA Auto Club South October 2010 - June 2013
AAA Auto Club South June 2008 - October 2010
MindComet July 2007 - March 2008
Create Communications April 2005 - April 2007
AIG Marketing August 2000 - December 2004
Skills
Social Media Marketing, Advertising, Marketing Strategy, Strategic Planning, Account Management, Marketing, Marketing Communications, Sales Management, Email Marketing, Sales, Customer Retention, Direct Marketing, Direct Sales, Lead Generation, Leadership, Training, New Business Development, Online Marketing, Salesforce.com, Marketing Management, Online Advertising
Education
Goldey-Beacom College 1995 — 2000
BS
Discover The Palm Beaches August 2011 - Present
Promenade Animal Hospital October 2007 - April 2009
AAA Auto Club South September 2003 - March 2006
Skills
Tourism, Customer Service, Hotels, Meeting Planning, Expenses, Expense Management, Hospitality, Hospitality Industry, Resorts, Revenue Analysis, Food & Beverage, Event Planning, Trade Shows, Yield Management, Marketing, Email Marketing, Travel Management, Budgets, Online Travel
Education
Florida Atlantic University 2013 — 2015
BA Interdisciplinary Studies/Arts and Humanities, Literature
Palm Beach State College 2008 — 2010
Associate of Arts (A.A.), General Studies
Palm Beach Gardens High School
General Knowledge, High School/Secondary Diploma Programs
Tampa Bay Insurance Group, INC August 2012 - Present
AAA Auto Club South January 2010 - August 2012
Skills
Insurance, Property & Casualty..., Customer Service, Underwriting, General Insurance, Financial Analysis, Event Planning, Sales Management, Microsoft Excel, Customer Retention, Sales
Education
Elon University - Martha and Spencer Love School of Business 2005 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Carolina Day School 2001 — 2005
Schlesinger Associates October 2013 - Present
AAA Auto Club South October 2011 - August 2012
Georgia State University September 2010 - January 2012
Marlow's Tavern April 2007 - November 2010
Skills
SPSS, SAS, PowerPoint, Data Analysis, Word, Marketing Research, Event Planning, Microsoft Excel, Marketing, Social Media, Customer Service, Social Media Marketing, Team Leadership, Spanish, Statistics, Marketing Communications, Qualitative Research, Survey Design, Data Entry, Travel Planning
Education
Georgia State University 2007 — 2012
Bachelor of Business Administration (BBA), Marketing
Georgia State University - J. Mack Robinson College of Business 2003 — 2011
BA, Psychology
Double Churches Elementary
AAA Auto Club South August 2015 - Present
Cooper's Hawk Winery and Restaurants June 2015 - Present
Walt Disney World June 2014 - Present
Florida Southern College August 2013 - Present
Florida Southern College August 2012 - Present
Some Guys Pizza Pasta Grill 2009 - December 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Social Media, Event Management, Hospitality Management, English, Food & Beverage, Public Speaking, Photoshop, Telephone Skills, Time Management, Facebook
Education
Florida Southern College 2012 — 2016
Bachelor of Science in Business Administration, Bachelor of Arts in Spanish, Business Administration and Management, General, Senior
Brooks Running March 2015 - Present
K2 Sports August 2014 - March 2015
PP+K July 2013 - May 2014
Excellence Industries January 2013 - July 2013
AAA Auto Club South April 2012 - December 2012
The Black Sheep Agency, LLC August 2011 - October 2011
Crispin Porter + Bogusky May 2011 - August 2011
CBS Radio July 2010 - March 2011
Think Creative May 2009 - December 2009
Red Bull May 2008 - May 2009
Skills
Advertising, Social Media, Public Relations, Copywriting, Media Planning, Event Planning, Project Management, Marketing, Strategic Planning, Campaign Concepting, Target Marketing..., Brain Storming, Editing, Proofreading, Press Releases, User Experience (UX), Blogging, Facebook, Newsletters, Social Media Marketing, Social Networking, Email Marketing
Education
Florida State University 2006 — 2010
Bachelors of Science, Communication; Advertising
Downtown Bait & Tackle Shop October 2014 - Present
Get Snapped Photo Booth October 2013 - Present
State Farm Insurance and Financial Services: Brian Chapman December 2014 - May 2015
AAA Auto Club South February 2009 - August 2014
Skills
Umbrella Insurance, Property & Casualty..., Term Life Insurance, Casualty, Homeowners, Life Insurance, Insurance, Health Insurance, Fixed Annuities, General Insurance, Renters, RV, Motorcycle, Property, Watercraft, Boat, Customer Service, Marketing, Team Building, Universal Life
Education
Edison State College 2012 — 2013
2-20 General Lines, Insurance
Bob Hogue School of Real Estate 2009 — 2009
CAM Community Assocation manager
Insurance 2009 — 2009
20-44 Personal Lines
Edison Community College 2000 — 2004
Associate's degree, Business Administration and Management, General
CHARLOTTE HIGH SCHOOL 1996 — 1999
PORT CHARLOTTE HIGH 1996 — 1997
Lockheed Martin January 2015 - Present
AAA Auto Club South August 2014 - December 2014
Lockheed Martin April 2014 - December 2014
Florida Southern College May 2014 - November 2014
Florida Southern College August 2011 - April 2014
MassMutual Financial Group May 2013 - February 2014
Huron County Development Council May 2013 - August 2013
Skills
Leadership, Analysis, Finance, Team Building, Time Management, Business Analysis, Organizational..., Insurance, Program Management, Economic Development, Access, Project Management, SAP, PeopleSoft Financial, Sage FAS, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Office, Social Media, Customer Service, Research, Teamwork
Education
Florida Southern College 2011 — 2014
Bachelor of Science (BS), Economics
Florida Southern College 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Florida School of Insurance 2013 — 2013
2-15 Licensing, Insurance
Development Dimensions International July 1994 - Present
Newton Consulting July 2014 - Present
Self-Employed 1998 - Present
Zur/WingSpread Publishing 2006 - 2014
PNC February 2013 - May 2013
Giant Eagle 2010 - 2011
Five Star Development 2007 - 2011
Triumph Learning 2004 - 2005
PPG Industries 2002 - 2003
AAA Auto Club South 2002 - 2003
Skills
Superior written &..., Close Attention to..., Great Organizer, Editing, English grammar, AP & Chicago styles, Computer-savvy, Microsoft Word, Microsoft PowerPoint, Telecommute, Flexible Schedule, Customer Service, Proofreading, Writing, PowerPoint, Press Releases, AP Style, Newsletters, Copy Editing, Corporate Communications, Publications, Editorial, Newspapers, Content Development, Creative Writing, Web Content, Technical Writing, Content Management
Education
Geneva College 1990 — 1994
Bachelor of Arts (B.A.), Writing
Montour High School 1986 — 1990
Sharon Brimmer Agency August 2004 - September 2014
AAA Auto Club South August 1999 - August 2004
Gulfshore Insurance, Inc. February 1994 - July 1999
Skills
Customer Service, Team Building, Microsoft Office, Public Speaking, New Business Development, Budgets, Sales, Marketing
Education
Edison Community College
Business, Genral Business
DIRECTV March 2014 - Present
Cognizant Technology Solutions June 2009 - February 2014
AAA Auto Club South February 2009 - June 2009
La-Z-Boy March 2008 - December 2008
Bank of America August 2006 - January 2008
Lionbridge 2004 - 2006
Skills
J2EE Application..., EJB, MVC Architecture, Struts, Hibernate, Spring, Spring Framework, Agile Methodologies, SOA, Web Services, Design Patterns, Requirements Analysis, Business Analysis, Software Project..., WebSphere Message Broker, WebSphere Application..., Weblogic, JBoss Application Server, Tomcat, WebSphere MQ, Scrum, PL/SQL, SDLC, MDBs, JAX-WS, JAX-RPC, Axis2, WSDL, SOAP, DB2, SQL, Microsoft SQL Server, Data Modeling, OOAD, AJAX, DFC, XML Schema, XMLBeans, Maximo, DQL, WSAD, RAD, Eclipse, Remedy AR System, JSON, REST, Java Enterprise Edition, Oracle, XML, Software Development
Education
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, ECE
Anitha High School ,gdk 1995 — 1997
X th
Society for Technical Communication - Orlando Central Florida Chapter June 2013 - Present
Wyndham Vacation Ownership January 2010 - August 2015
Society for Technical Communication - Orlando Central Florida Chapter 2010 - June 2013
Wyndham Vacation Ownership February 2009 - January 2010
Starwood Vacation Ownership August 2007 - November 2008
Starwood Vacation Ownership August 2004 - August 2007
Orlando Utilities Commission April 2004 - August 2004
Marriott Vacation Club International March 2003 - February 2004
AAA Auto Club South October 2002 - March 2003
Independent Bankers Bank July 2002 - October 2002
Skills
Content Strategy, Software Documentation, Content Management, Technical Writing, Technical Communication, Content Development, Knowledge Management, Technical Documentation, Business Analysis, Management, Collaborative Authoring, Content Analysis, Technical Publications..., Proposal Writing, Requirements Analysis, Training, Manuals, Program Management, Business Process, Leadership, Online Help, Project Management, Strategy, Enterprise Architecture, Author-it, Process Improvement, Analysis, Strategic Planning, Quality Assurance, CRM, Team Leadership, SharePoint, Project Planning, Usability, Employee Relations, RoboHelp, FrameMaker, Information Architecture, Enterprise Software, Testing, Resource Management, Editing, Business Architecture, Operating Budgets, Forecasting, Visio, Adobe Acrobat, Documentation, SDLC, Microsoft Office
Education
Southern Polytechnic State University 1995 — 1997
Masters Candidate -
Kennesaw State University 1988 — 1994
B.S.
State Farm July 2015 - Present
AAA Auto Club South January 2015 - July 2015
Allstate July 2013 - January 2015
JPMorgan Chase July 2011 - May 2013
YMCA September 2008 - June 2009
Skills
Insurance, Customer Service, Property & Casualty..., Homeowners, Social Networking, Liability, Sales Process, Enthusiast, Business Understanding, Sales, Highly motivated..., Highly Ambitious, Flood Insurance, Event Planning, Social Media Marketing, Strategic Planning, Licensed Property &..., Telecommunications, Exceed Sales Goals, Microsoft Office, PowerPoint, Professional Experience, Umbrella Insurance, Resolving Issues, Microsoft Excel, Microsoft Word, Windows, Research, Outlook, Life Insurance, Public Speaking, HTML, Leadership
Education
Kalamazoo Valley Community College 2011 — 2014
Associate’s Degree
St. Phillip Catholic Central High School 2007 — 2009
High School, General Course Studies
Herbalife February 2013 - Present
XO Communications December 2012 - Present
XO Communications February 2012 - January 2013
XO Communications June 2010 - February 2012
Dell November 2005 - October 2009
Dell Inc March 2004 - October 2009
AAA Auto Club South April 2001 - September 2003
DANA ECD September 1999 - April 2001
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Networking, Sales, Inventory Management, Shipping, Dell Computers, Books, Radio, Dispatching, Benefits Administration, Netscape Enterprise..., Clarion, GPS, Call Center, Account Management, Computer Hardware, Training, Management, Troubleshooting, Salesforce.com, Team Building, Customer Experience, Process Improvement, Call Centers, Team Management, Direct Sales, Customer Retention, Cold Calling
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business/Commerce, General, 3.94
Fisk University 1998 — 2002
BA, Psychology
Frostburg State University January 2015 - Present
Allegany College of Maryland January 2013 - Present
Allegany College of Maryland January 2013 - Present
Frostburg State University June 2013 - Present
Frostburg State University May 2011 - December 2012
Winslett IT Services, Inc March 2009 - September 2011
Allegany College of Maryland September 2009 - May 2011
AAA Auto Club South September 2000 - March 2006
Travel Network May 1990 - September 2000
Skills
Teaching Mathematics, Tutoring Mathematics, Research, Creative Writing, Public Speaking, Tutoring, Higher Education, Microsoft Office, PowerPoint, Social Media, Blogging, Microsoft Excel, Technical Writing, Poetry, Teaching, Graphic Design, Proofreading, Microsoft Word, Mathematics Education, HTML, Calculus, Classroom, Curriculum Development, Editing, Algebra, Curriculum Design, University Teaching
Education
Frostburg State University 2013 — 2016
Master of Education (M.Ed.), Undergraduate Mathematics
Frostburg State University 2011 — 2012
B.S., English and Mathematics
University of Maryland College Park 2011 — 2011
McNair Post Baccalaureate Research Program, Undergraduate Mathematics Education
Allegany College of Maryland 2008 — 2011
A.S., Computer Science
Fox Cub Games May 2015 - Present
Sony Online Entertainment July 2008 - February 2015
AAA Auto Club South July 2007 - December 2007
San Diego State University August 2005 - May 2007
Skills
MMO, MMORPG, Video Games, PS3, Multiplayer, Computer Games, Game Mechanics, Social Games, Quality Assurance, DevTrack, Casual Games, Game Development, Gameplay, Xbox 360, Playstation, Game Design, Online Gaming, Wii, Hansoft, PSP, Game Testing, Level Design, Console, Game Balance, Mobile Games, Xbox, Console Games, Seapine Test Track Pro, Perforce, Bug Tracking, World Building
Education
San Diego State University-California State University 2004 — 2007
B.A., English, Rhetoric and Writing Studies, Education, Linguistics
Grossmont College 2000 — 2005
AA English, AA Creative Writing, AS University Transfer Studies, English Language and Literature/Letters
Patrick Henry High School 1997 — 2000
High School Diploma, with Honors
Trinity Industries, Inc. June 2014 - Present
Sienna Corporation 2013 - 2014
AAA Auto Club South 2012 - 2013
Regal Entertainment Group 2006 - 2011
Skills
Human Resources
Education
Georgia State University 2008 — 2013
Bachelor's Degree, Managerial Science (Human Resources)
Medcor December 2010 - Present
AAA Auto Club South May 2010 - December 2010
SAXOTECH A/S March 2008 - May 2010
Medialab November 2005 - November 2007
Matrex Exhibits June 2003 - October 2004
Clear Channel Entertainment August 2001 - June 2003
Gallery Marketing Group May 1999 - August 2001
Skills
Marketing Communications, Social Media Marketing, Advertising, Marketing
Education
Elmhurst College
B.A., Communications
Hudson Energy January 2007 - Present
AAA Auto Club South November 2004 - November 2006
Leahy & Associates Agency January 1998 - October 2003
Cox Communications/PrimeStar Satellite May 1993 - December 1997
Skills
Brand Management, Direct Marketing, Product Marketing, Project Management, Marketing Budget..., Integrated Marketing..., Marketing Analytics, Cross-functional Team..., CRM, Microsoft Office, Adobe Creative Suite, Email Marketing, Google Analytics, Loyalty Programs, Social Media Marketing, Graphic Design, Interactive Advertising, SEO, SEM, Salesforce.com
Education
Eckerd College 1982 — 1986
Bachelor of Arts (BA), Marketing
Koehler Enterprises March 2002 - Present
The UPS Store December 2009 - July 2010
AAA Auto Club South August 1999 - March 2002
AAA Auto Club South August 1999 - March 2002
SunTrust Bank December 1995 - August 1999
SunTrust Bank December 1995 - August 1999
BANKSOUTH CORPORATION November 1994 - December 1995
BankSouth Corporation July 1993 - November 1994
Skills
Product Marketing, Event Planning, Event Based Marketing, Advertising, New Business Development, Consumer Relations, Marketing Communications, Marketing Strategy
Education
Georgia Southwestern State University 1988 — 1992
B.S., Business Administration - Marketing
Georgia Southwestern University 1987 — 1992
Graduate; Bachelor of Business Administration, Marketing
MutualBank July 2014 - Present
MutualBank November 2013 - July 2014
Stinger Medical May 2011 - July 2012
Stinger Medical May 2010 - May 2011
AAA Auto Club South 2009 - May 2010
AAA Hoosier Motor Club 2005 - 2007
Ignition 2003 - 2005
Skills
Healthcare, Hospitals, EMR, Healthcare Information..., Troubleshooting, Process Improvement
Education
Indiana Business College 2002 — 2004
Associate of Applied Science, Business Administration/ Travel Management
Tipton Honda 2012 - 2012
AAA Auto Club South 2006 - 2011
Golden Acorn Casino & Travel Center 2004 - 2006
Skills
QuickBooks, iras, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Sales, Supervising, Call Center
Education
ITT Technical Institute-San Diego 2012 — 2014
still attending, Electrical Engineering
Florida Department of Revenue July 2007 - Present
AAA Auto Club South July 2002 - July 2007
Skills
Customer Oriented, Sound Analytical Skills, Data Quality Assurance, Positive Employee..., Highly detail oriented, Resourceful..., Team-oriented, Cross-functional..., Organization &..., Highly Reliable, Analysis, Access, Teamwork, Training, Customer Service, Microsoft Word, Leadership, Microsoft Excel, Outlook, Microsoft Office, PowerPoint, Team Building
Education
Keiser University-Daytona Beach 2009 — 2011
Bachelor of Arts (B.A.), Business Administration and Management, General
Keiser College 1999 — 2001
Associate of Arts (A.A.), Business Administration and Management, General
Equifax November 2014 - Present
Kobie Marketing December 2010 - October 2014
Wellcare Health Plans Inc December 2007 - January 2011
The IMPAC Group December 2006 - December 2007
AAA Auto Club South April 2005 - December 2006
Wells Fargo January 2004 - April 2005
Wells Fargo January 2001 - January 2004
Skills
SAS/R/Statistica/SQL, Behavioral Segmentation..., Decision Trees, General Linear Models, Non Linear Generalized..., Neural Networks, Missing Data Imputation..., Ensemble Methodologies, Marketing Mix..., Customer Lifetime ..., Attribution Modeling, Supervised Learning, Unsupervised Learning, Sampling Techniques, Experimental Design, SAS Macro Facility, SAS Enterprise Miner, SAS Arrays, SAS Enterprise Guide, Statistica, R, Advanced Microsoft Excel, Statistics, SAS, Data Mining, Leadership, Management, Predictive Analytics, Predictive Modeling, Statistical Modeling, Direct Marketing, Data Analysis, Customer Acquisition, Consulting, Marketing Strategy, SQL, Business Analysis, Credit Cards, Financial Services, Sales
Education
Golden Gate University
Master of Science, Financial Engineering
Roger Williams University
Bachelor of Science, Business Administration
Roche Surety and Casualty Company May 2011 - Present
Provest, LLC February 2008 - June 2011
Digital 2008 - 2008
AAA Auto Club South August 1991 - July 2007
Skills
Leadership, Analysis, Operations Management, Management, Insurance, Underwriting, Financial Analysis, Contract Negotiation, Property & Casualty..., Commercial Insurance, Liability, Risk Management, Credit, Employee Benefits, Team Building, Banking, Strategic Planning, Process Improvement, Account Management, Negotiation, Budgets, Customer Service, Business Planning, New Business Development, Call Center, Financial Reporting, Strategy, Recruiting, Customer Satisfaction, Outsourcing, Mergers & Acquisitions, Finance, Business Analysis, Vendor Management, Quality Assurance, Call Centers
Education
Hofstra University 1987 — 1989
BS, Finance
Denver Automotive and Diesel College 1982 — 1983
AAS, Automotive Technology
Liberty National Life Insurance Company October 2012 - Present
Liberty National Life Insurance Company October 2012 - Present
AAA Auto Club South April 2011 - July 2012
Skills
Insurance, Customer Service, Interviews, Training, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Access, QuickBooks, Accounts Receivable, Accounts Payable, Life Insurance, Term Life Insurance, Fixed Annuities, Property & Casualty..., Risk Assessment, Underwriting, Sales Management, Property Management, Contract Negotiation, Legal Writing, English grammar, Legal Assistance, Legal Documents, Legal Translation, Proofreading, Office Administration, Office Equipment, Android, Invoicing, 10 Key, Networking, Organization, Research, Employee Benefits
Education
Georgia College and State University 1993 — 1995
Certificate, Paralegal
Georgia College and State University 1993 — 1995
Paralegal, Legal Administrative Assistant/Secretary
AAA Auto Club South September 2014 - Present
American Express July 2012 - December 2013
Liberty Travel January 2005 - July 2012
Tribeca Grand Hotel July 2001 - April 2004
The Plaza Hotel May 1999 - December 2000
Skills
Hotels, Travel Management, Leisure Travel, Cruises, Leisure, Tour Operators, Vacation, Business Travel, Tourism, Travel Planning, Hotel Booking, Hospitality Industry, Online Travel, Hospitality Management
Education
Johnson & Wales University 1993 — 1997
Hillsborough County Public Schools June 2014 - Present
Hillsborough County Public Schools February 2012 - June 2014
Hillsborough County Public Schools October 2007 - February 2012
University Community Hospital April 2007 - August 2007
Tampa General Hospital October 2004 - March 2007
Tampa General Hospital October 2004 - August 2006
Florida Orthopaedic Institute October 2003 - September 2004
Florida Orthopaedic Institute October 2003 - May 2004
AAA Auto Club South November 2000 - September 2003
Educational Testing Services (ETS) June 2000 - June 2000
Skills
SAS, Stata, SPSS, JMP, Survey Design, Project Management, Lawson 4GL, Visual Basic, MapInfo, Scantron Software, Smartboard, Microsoft Excel, SQL, Microsoft Access, Microsoft Visio, Microsoft Project, Microsoft Publisher, Academic Writing, Technical Writing, Training and Development, Instructional Design, Instructional Technology, Crystal Reports, TSO Mainframe, IBM Mainframe, Perl Script, HTML, Siemens Invision, SharePoint, Clinical Trials, Clinical Research, Protocol Design, Experimental Design, Biostatistics, Time Series Analysis, Multivariate Statistics, Data Analysis, Forecasting, Data Architecture, Compliance Reporting, Market Research, Continuing Medical..., Education Policy, Policy Analysis, Problem Solving, Visio, Program Management, Leadership, Policy, Research
Education
Nova Southeastern University 2010 — 2011
Vanderbilt University 1996 — 2000
Georgia Southern University 1992 — 1996
Eastern High School 1990 — 1992
Lassiter High School 1990 — 1992
AAA Auto Club South July 2014 - Present
Bright House Networks May 2008 - February 2014
Embarq Logistics (formerly Sprint North Supply) April 2001 - October 2007
BellSouth Business January 1987 - December 1999
Bell Atlantic May 1979 - January 1987
Bell of Pennsylvania/ Bell Atlantic December 1971 - May 1979
Skills
Telecommunications, VoIP, Metro Ethernet, Co-location, Direct Sales, Wireless, Solution Selling, Managed Services, MPLS, Telephony, Sales Operations, Broadband, Selling, SIP Trunking, Sales, New Business Development, Long Distance, Ethernet, Customer Satisfaction, Professional Services, IP, Unified Communications, Call Centers, Frame Relay, Hosted Services, SIP, Networking, Management, Customer Retention, PRI, Cold Calling, WAN, T1, Sales Process, Channel Partners, Sales Engineering, Optical Fiber, Internet Services, ATM networks, Fiber Optics, LAN-WAN, Network Design, DSL, Data Center, Salesforce.com, Cloud Computing
Education
Holy Family University 1976 — 1977
Psychology
Temple University 1970 — 1971
West Coast Insurance Group Inc. August 2014 - Present
AAA Auto Club South April 2010 - August 2014
Ovation7 July 2008 - April 2010
Wachovia May 2007 - July 2008
Vertice 2006 - 2008
Fifth Third Bank 1999 - 2006
Skills
Insurance, Credit, Loans, Banking, Mortgage Lending, Financial Services, Account Management, Finance, Underwriting, Mortgage Banking, Credit Analysis, Property, Cross Selling, Marketing, Sales, Strategic Financial..., B2B, Umbrella Insurance, Sales Management, Customer Service, Relationship Management
Education
Grand Valley State University 1999 — 2002
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Nielsen June 2010 - December 2013
Carnival Cruise Lines May 2007 - January 2010
Vacation.com April 2004 - May 2007
Independent Database Marketing Consulting Firm February 2001 - April 2004
Jim Walter Technologies, LLC June 2000 - January 2001
Greater Tampa Chamber of Commerce June 1998 - June 2000
AAA Auto Club South June 1995 - May 1998
Chain Store Guide 1991 - 1995
South Shore Bank June 1982 - July 1986
Nielsen February 1981 - June 1982
Skills
Segmentation, Direct Marketing, Analytics, Database Marketing, Email Marketing, Marketing Strategy, Digital Marketing, Online Advertising, Social Media Marketing, Market Research, Marketing Communications, Web Analytics, Customer Acquisition, Product Management, Integrated Marketing, Social Media, Strategic Planning, Competitive Analysis, Marketing Research, E-commerce, Marketing, Lead Generation, Leadership, CRM, Strategy, Salesforce.com, Google Analytics
Education
Wake Forest University School of Business 1986 — 1988
MBA, Marketing
Georgetown University - The McDonough School of Business 1976 — 1980
BSBA, Marketing
HC Brill/CSM Bakery Products September 1988 - Present
HC Brill/CSM Bakery Products June 2008 - November 2011
H.C. Brill/CSM Bakery Products October 2006 - June 2008
HC Brill/CSM Bakery Products September 1988 - October 2006
Service Merchandise August 1987 - September 1988
Laribee Wire Company August 1986 - August 1987
AAA Auto Club South August 1984 - August 1986
Skills
Food Industry, Food Quality, Food Processing, BRC, HACCP, Food Defense, Better Processing..., AIB Science of Baking, Business Development, SPC, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Continuous Improvement, TPM, Product Management, Production Planning, Quality Assurance, Quality Management, Quality Control, Operations Management, Management, Team Building, Team Leadership, Cross-functional Team..., Autonomous Maintenance, Quality maintenance, Leadership Development, Supervision, Supply Chain Management, Supply Chain Operations, FDA GMP, Warehouse Management, Training, Hockey, Team Management, Food Safety, Safety, Bakery, Baking, Food, Food Manufacturing, Food Microbiology, Food Science, Food Technology, Frozen Food, GMP, Ingredients, Lean Manufacturing
Education
Georgia State University 1980 — 1984
BBA, Operations/Production Control, Personnel Management
Lakeside High School 1975 — 1980
AAA Auto Club South Vice President, Public RelationsYesawich, Pepperdine & Brown1996 - 2001
Education
Fordham University 1977 — 1982
B.A., Philosophy
Laid Off - Unemployed Mortgage Loan ProcessorBank of AmericaMarch 2013 - November 2013
Bank of America September 2010 - March 2013
AAA Auto Club South June 2010 - September 2010
First Florida Credit Union February 2006 - May 2009
PHH Mortgage May 2002 - February 2006
Marigold's Fashions, Inc. September 1998 - April 2002
Skills
Mortgage Lending, Loans, Customer Service, Sales, Marketing Strategy, Social Media, Foreclosures, Credit, Consumer Lending, Banking
Education
Florida State University 1981 — 1986
Bachelor's Degree, Multinational Business Operations
St. John's Country School Orange Park, FL
High School
AAA Auto Club South August 2011 - Present
Watson Realty Corp. September 2005 - October 2008
Delta Air Lines September 1977 - August 1993
Leon County Schools 1974 - 1977
Education
Florida State University 1972 — 1974
B A, Mental Retardation
Brevard College 1970 — 1972
AA, Liberal Arts
AAA Auto Club South May 2015 - Present
Teletracking Technologies September 2008 - July 2014
Skills
Active Directory, Tape Libraries, Product Development, Interoperability, MCSE 2003, Storage Architecture, Technical Support, Wintel, Testing, Servers, Cloud Computing, Microsoft Exchange, Unix, Red Hat Linux, Software Documentation, Cross-functional Team..., Process Improvement, Team Building, Leadership, Strategic Planning, Integration
Education
International School of Dusseldorf 1988 — 1991
International School of Brussels
AAA Auto Club South 2007 - Present
LPH 2005 - 2007
Checkers Drive-In Restaurants 1993 - 2000
Skills
VMware, Disaster Recovery, Active Directory, Networking, VB.NET, Visio, Network Administration, SharePoint, Troubleshooting, Data Center, Windows 7, Windows Server, Customer Service, System Administration
Education
Kennesaw State University 1986 — 1991
bs, cis
Coastal Telecom December 2005 - Present
Scott Buick January 2004 - January 2005
AAA Auto Club South January 2000 - January 2004
AAA Auto Club South January 1996 - January 2000
Bert Smith BMW Porsche Vw January 1994 - January 1996
Dew Luxury Motor Cars-Cadillac/Rolls Royce/Bentley/Lotus January 1992 - January 1994
Skills
Cabling, Solution Selling, VoIP, Telephony, Telecommunications, Video Conferencing, Networking, SIP, Unified Communications, Management
Education
University of South Florida 1986 — 1990
Bachelor's Degree, Business Administration and Management, General
Kellogg Community College 1982 — 1984
Criminal Justice and Corrections
Affiliated Insurance Group, LLC February 2005 - Present
AAA Auto Club South July 2002 - January 2005
AIG March 1997 - June 2002
Skills
Insurance, Underwriting, Property & Casualty..., Training, Sales, General Insurance, Management, Casualty, Commercial Insurance, Account Management, Casualty Insurance, Liability, Team Building, Customer Service, Umbrella Insurance, Sales Management, Marketing, Process Improvement, Agency Development, Insurance Agency..., Virtual Management, Coaching & Mentoring, Territory Development, Fortune 100, Budgeting, Performance Management, Mentoring, Collaborative Leadership, Goal Setting, Vendor Management, Operations Management, Leadership Development, Onboarding, Career Path Planning, Workforce Management, Quality Management, Outsourcing, Virtual Teams, Time Management, Leadership
Education
Florida State University
Bachelor's degree International Affairs
Winter Haven High School
AAA Auto Club South October 2013 - Present
Knights of Columbus Insurance May 2012 - September 2013
Knights of Columbus October 2010 - May 2012
Knights of Columbus August 2008 - October 2010
Skills
Whole Life, Roth IRA, Long Term Care Insurance, Estate Preservation, Term Life Insurance, Disability Insurance, Key Person Insurance, IRAs, Fixed Annuities, Life Insurance, Permanent Life Insurance, Long-term Care, Financial Planners, Licensed Life & Health..., Retirement Planning, Qualified Retirement..., Wealth, General Insurance, 401k Rollovers, Wealth Management, Buy-sell Agreements, Estate Planning, Investments, Property & Casualty..., Universal Life, Strategic Financial..., RRSP, Variable Annuities, Guaranteed Lifetime..., Licensed Life Insurance..., Traditional IRA, Annuity Sales, College Savings Plans, Health Insurance, Insurance, Critical Illness, Charitable Gift Planning, TFSA, Retirement Savings, Wealth Accumulation, SEP IRA, Wealth Preservation..., Small Business, Personal Financial..., Wealth Management..., Underwriting, Savings, Retirement, Employee Benefits, Medicare
Education
Indiana Wesleyan University 2007 — 2009
MBA, Accounting and Finance
Franciscan University of Steubenville 1993 — 1997
Bachelor of Arts (B.A.), Theology / Philosophy
WellCare Health Plans October 2013 - Present
WellCare January 2012 - October 2013
Raymond James Financials February 2011 - December 2011
AAA Auto Club South October 2007 - January 2011
HSBC Mortgage Services July 2003 - July 2006
Computer Science Dept of Florida Institue of Technology 2000 - 2002
Education
University of South Florida - College of Business Administration 2004 — 2008
MBA, Finance & Management
Florida Institute of Technology
Master, Software Engineering
Northwestern Polytechnic University
Bachelor, Computer Science and Engineering
WellCare Health Plans, Inc. August 2012 - Present
Avis Budget Group January 2012 - September 2012
Avis Budget Group July 2010 - January 2012
AAA Auto Club South October 2005 - March 2009
Wyndham Worldwide / RCI July 2002 - August 2003
Wyndham Hotel Group April 2000 - July 2002
Wyndham Hotel Group July 1998 - April 2000
Skills
Social Media Marketing, E-commerce, Marketing, Facebook, Advertising, Lead Generation, Loyalty Marketing, Digital Marketing, Brand Management, Partnership Marketing, Reporting & Analysis, Public Relations, Creative Direction, B2B, Market Planning
Education
Kutztown University of Pennsylvania 1994 — 1997
BS, Marketing
North Pocono 1989 — 1992
Diploma, Business Administration and Management, General
Midtown Athletic Club at Windy Hill November 2013 - Present
AAA Auto Club South August 2012 - April 2013
The Second Set Tennis Academy February 2010 - October 2012
City of Atlanta March 2008 - December 2009
City of Atlanta Department of Parks and Recreation and Cultural Affairs March 2008 - December 2009
Goodwill of North Georgia September 2007 - March 2008
Festiva Resorts January 2000 - January 2006
Bluegreen Corporation January 1997 - January 2000
Advance Plumbing Heating & Air, Inc January 1994 - January 1997
U. S. Army January 1976 - January 1985
Skills
Customer Service, Recruiting, Staff Development, Sales, Collections, Team Management, Event Management, Human Resources, Management, Program Management, Training, Coaching, Leadership, Leadership Development, Fundraising, Project Planning, Team Building
Education
Hampton University 1971 — 1976
B.A., Political Science
Hampton Institute
Bachelor of Arts, Political Science
Dillards February 2011 - February 2012
Dillards December 2003 - September 2008
AAA Auto Club South August 2000 - March 2003
The Auto Club Group October 1990 - July 2000
Skills
Travel Planning
Education
Gateway Technical College 1988 — 1989
Diploma, Travel
Tremper High School 1965 — 1969
Diploma
travel42 September 2014 - Present
Palm Beach Travel Genie November 2009 - Present
AAA Auto Club South July 1997 - October 2009
Atlantic Coast Travel January 1991 - January 1996
Cove Travel Agency January 1982 - January 1991
Skills
Travel Management, Vacation, Leisure Travel, Cruises, Tourism, Hotels, Leisure, Incentive Travel, Social Media Marketing, Adventure Travel, Event Management, Leadership, Car Rental, Business Travel, Tour Operators, Travel Planning, Online Marketing, Online Travel, Revenue Analysis, Resorts, Hospitality, Honeymoons, Hospitality Industry, Sales, Incentives, Travel Insurance, Sabre, Destination Marketing, Travel Technology, Hotel Booking, Trade Shows, Disney, Travel Agency, Sustainable Tourism, Travel Writing, Luxury
Education
Florida Atlantic University 1989 — 1993
MBA, Business
Georgetown University 1976 — 1980
BS, Foreign Languages, Business
Creative Conference & Event Marketing May 2010 - Present
Innisbrook Leadership Institute January 2009 - April 2010
AAA Auto Club South January 1998 - March 2008
Humana June 1996 - January 1998
Skills
Corporate Events, Event Management, Social Media, Event Planning, Customer Service, Trade Shows, Tourism, Hospitality
Education
Kent State University
AAA Auto Club South April 1995 - Present
AAA INSURANCE AGENCY April 1995 - Present
Collier Travel and Insurance January 1987 - April 1995
Skills
Customer Service, Insurance, Casualty, Sales, Property, Property & Casualty..., Customer Retention, Selling, Marketing, Cold Calling, Small Business, Training, Negotiation, Team Building, Sales Management, Account Management, Direct Sales, Customer Satisfaction, Employee Benefits
Education
Edison Community College 2000 — 2002
Associate's degree
Penn State University 1980 — 1982
AAA Auto Club South April 2010 - Present
AAA Auto Club South April 2006 - December 2010
Skills
Excel, Microsoft Office, Customer Service, Word, Outlook, Microsoft Excel, Leadership, Strategic Planning, Customer Satisfaction, Training, Process Improvement, Team Building, Operations Management, PowerPoint, Management, Budgets, Microsoft Word, Sales
Education
Florida International University 2009 — 2011
Bachelors, Business Management and International Business, Cum Laude
Anthropologie October 2014 - Present
Cicero's Wine Grapes and Juice April 2009 - Present
AAA Auto Club South 2011 - January 2014
Abercrombie & Fitch October 2011 - January 2012
Skills
Creative Strategy, Writing, Problem Solving, Balloon Artist, Communication, Insurance, Personal Lines Auto, Marketing, Sales
Education
University of Richmond 2005 — 2009
Bachelor of Arts and Science, Rhetoric and Communication Studies
Florida State University 2013 — 2014
Graduate Certificate, Multicultural Marketing Communication
Pivotal Payments April 2012 - Present
AAA Auto Club South 2015 - 2015
AAA Auto Club South 2015 - 2015
AAA Auto Club South 2015 - 2015
Beachbody 2011 - 2012
Starving Students 2005 - 2008
Skills
Customer Retention, Training and Development, Superior Sales Skills, Team Building, Motivational Speaking, Coaching, Leadership Development, Public Speaking, Sales Presentations, Team Leadership, Call Centers, Consulting, Customer Experience, Leadership, Training, Telemarketing, Microsoft Office, Hiring, Employee Training, Salesforce.com, Customer Service..., Customer Acquisition, Sales, Interviews, Lead Generation, Personal Development, Strategic Planning, Staff Development, Selling Skills, Recruiting, Marketing Strategy, Human Resources, Marketing, Customer Service
Education
Long Beach City College 2004 — 2012
Master Teacher, Early Childhood Education and Teaching
AAA Auto Club South 2011 - Present
Medical Hair Restoration March 2004 - June 2010
Skills
Aesthetics, Chemical Peels, Healthcare, Skin Care, Treatment, Medical Records, EMR, Phlebotomy, Medical Terminology, Medicine, Surgery, Pediatrics, EHR, Acne, Hospitals, HIPAA, Microdermabrasion, Medical Devices, Healthcare Management
Education
Kaplan University- 2010 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Bauder College, Miami, Fl
Associate of Arts (A.A.), Interior Design
Renet's January 2009 - Present
AAA Auto Club South 1987 - 2006
Skills
Non-profits, Public Speaking, Nonprofits, Strategic Planning, Community Outreach, Coaching, Microsoft Office, Team Building, Community Development, Team Leadership, Event Planning, Customer Service, Research, Fundraising, Program Development, Grant Writing, Microsoft Word, Leadership Development, Public Relations, Leadership, Social Networking, Marketing, Training, Organizational..., Social Media, Staff Development, Event Management, Policy, Social Media Marketing, Budgets, Program Management, Editing
Education
Florida A&M University 1967 — 1971
English, Dance, Speecha and Drama
Pragmatic Works June 2015 - Present
Lanier Parking January 2015 - June 2015
Lanier Parking Solutions September 2013 - January 2015
Lanier Parking Solutions August 2012 - September 2013
AAA Auto Club South June 2011 - August 2012
Skills
Facebook, Event Planning, PowerPoint, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Access, Microsoft Office, Social Media, Public Speaking, Fundraising, Social Media Marketing, Event Management, Marketing, Sales, Public Relations, Non-profits, Inventory Management, Team Leadership, Time Management, Leadership, Teamwork, Sales Management, Management, Social Networking, Data Entry, Data Analysis, Customer Satisfaction, Training
Education
Kennesaw State University 2008 — 2012
BBA, Management
Healthesystems March 2012 - Present
K Force September 2010 - December 2011
Trestle LLC 2008 - 2009
AAA Auto Club South 2002 - 2008
Covansys 1999 - 2002
Harley-Davidson Motor Company 1989 - 1997
Skills
Business Analysis, Requirements Gathering, Management, Analysis, MS Project, Business Requirements, Process Improvement, Software Documentation, Agile Methodologies, ERP, SQL, Project Management, SDLC, Waterfall, Business Intelligence, SharePoint, CRM, Quality Assurance, Visio, Business Process..., Analytics, Requirements Analysis, Integration, Software Project..., Business Process, User Acceptance Testing, Presentation, Behavioral Interviewing, Performance Appraisal, Employee Training, Business Process Design, PMP, Project Portfolio..., Vendor Management, Data Warehousing, PMO, Testing, E-commerce, Databases
Education
Lakeland College
BS in Computer Science, Computer Science, Business
AAA Auto Club South 2001 - Present
Education
David Lipscomb University
General Studies
University of Tennessee
Business & Accounting
AAA Auto Club South April 2011 - Present
Posh Tot Events August 2010 - August 2011
Loews Hotels March 2010 - May 2011
Dedham Institution for Savings February 2007 - December 2010
Skills
Hospitality, Customer Service, Hotels, Hospitality Industry, Event Management, Event Planning, Food & Beverage, Customer Satisfaction, Microsoft Office, Microsoft Excel, Sales, Marketing, Travel, Travel Planning, Leisure Travel, Online Research
Education
Georgia State University - J. Mack Robinson College of Business 2008 — 2011
BBA, Hospitality, Spanish
AAA Auto Club South January 2012 - Present
Skills
Life Insurance, Property, Training, Strategic Planning, Disability Insurance, Term Life Insurance, Health Insurance, Umbrella Insurance, Commercial Insurance, Fixed Annuities, Long-term Care, Liability, General Insurance, Professional Liability, Sales, Sales Management, Insurance, Casualty, Homeowners, Renters, Universal Life, Whole Life, Accident, Sales Presentations, Retirement Planning, IRAs, Leadership, Marketing, Strategic Financial..., Health Savings Accounts, Claim, Licensed Property, Financial Services, Series 6, 401k, Retirement, Permanent Life Insurance
Education
Florida State University 2005 — 2007
Master of Science, Exercise Physiology
Florida State University 2001 — 2005
Bachelors of Science, Biology
AAA Auto Club South May 2010 - Present
Nations Health, Sales August 2008 - May 2010
Carnival Cruise Lines January 2007 - May 2008
QVC, Inc June 2002 - June 2007
Tickets and Tours April 1993 - June 2002
Vacation Outlet/National Leisure Group January 1992 - April 1993
Crane Wallcovering 1975 - 1976
Skills
Pampered Chef Consultant, Travel Planning, Apollo Airline System, Airlines, Customer Service, New Hire Training, Cruise Lines, Escorted Tours, Sales, Airline Reservations, Family Vacations, Disney Cruise Lines, Any type of travel, Call Center, Real Estate, Apollo, Cruises, Tourism, Vacation, Adventure Travel, Leisure, Leisure Travel, Travel Management, Incentive Travel, Management, Online Marketing, Trade Shows, Sabre, Tour Operators, Strategic Planning, Business Travel, Selling, CRM, Account Management, Sales Management, Call Centers, Online Travel, Hotels, Time Management, Customer Satisfaction, Incentives, Hospitality, Marketing Strategy, Event Planning, Online Advertising, Honeymoons, Resorts, Meeting Planning, Event Management, Marketing
Education
Harper College
Psychology and Sociology
Kendall College
MRS degree, Psychology and Sociology
AAA Auto Club South 2011 - Present
Brookstone 2007 - 2011
GameStop 2003 - 2007
hertz 1999 - 2002
Stuart Jet Center 1994 - 1999
Skills
Husband, Father, Licensed Property &..., Insurance Adjusting, Experienced Sales..., Multi-Unit Management, Sales Management, Sales Presentations, Sales Operations, Direct Sales, Store Management, Employee Management, Leadership Development, Inventory Control, Problem Solving, Strategic Thinking, Creative Writing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, magician, Scuba Diving, Private Pilot, Insurance, Fixed Annuities, Liability
Education
Westfield State College 1992 — 1996
BS, Business
Edison State College
2-20 Insurance License, Property & Casualty/ General Lines
Edison State College
5-20 Independent Adjusters License, Insurance
Indian River Community College
Private Pilots License, Professional Pilot Technologies
Goald Coast
2-15 Insurance License Life, Health & Variable Annuity, Insurance
St. Anthony's Hospital October 2014 - Present
Edward White Hospital July 2012 - October 2014
FKQ Advertising August 2008 - September 2009
AAA Auto Club South September 2006 - August 2008
AAA Auto Club South June 2004 - September 2006
Education
University of Tampa 2013 — 2016
Master of Science - Nursing, Family Nurse Practitioner
St. Petersburg College 2009 — 2012
ADN, Nursing
Florida State University 1994 — 1996
B.S., Communications
AAA Auto Club Group July 2013 - Present
AAA Auto Club South June 2004 - July 2013
Advance America September 2003 - June 2004
CarMax November 2001 - September 2003
Skills
Customer Service, Business Innovation, Team Building, Business Strategy, Sales, Leadership Development, problem solving..., goal-oriented, self-motivated attitude, strong analytical, communicate objectives, Formulate marketing..., Inspire and able to..., training, Time Management, Operations Management, Recruiting, Self-starter, Business Planning, Coaching Staff, Tourism, Training, Coaching, Marketing, Employee Benefits, Customer Retention, Customer Satisfaction, Account Management, Goal Oriented, Sales Process, Leadership, Management, Marketing Strategy, Sales Management, Strategic Planning, Event Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Business
AAA Auto Club South March 2011 - Present
British Airways June 1978 - March 2010
Education
Florida International University 1972 — 1973
Bachelor of Science (B.A.), Hospitality Management, 4.0
University of Miami 1972 — 1973
Bachelor of Arts (B.A.), French Language and Literature, 3.8
AAA Auto Club South
Skills
PowerPoint, Public Speaking, Research, Microsoft Excel
Education
Lipscomb University 2009 — 2012
DC Bar May 2014 - Present
DC Bar March 2013 - May 2014
The Auto Club Group August 2011 - December 2012
AAA Auto Club South November 2010 - August 2011
Georgia State University June 2010 - September 2010
Skills
Event Management, Event Planning, Meeting Planning, Cvent, Contract Negotiation, RFP Generation, Site Selections, Sales, Customer Service, Community Outreach, Marketing, Public Speaking, Social Media, Social Networking, Public Relations, Leadership, Customer Satisfaction, CRM Databases
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Management, Minor Hospitality
Bank of America October 2012 - Present
Parker Hannifin Aerospace Fluid Systems Divisions October 2012 - October 2013
Bank of America October 2012 - October 2013
Parker Hannifin May 2011 - August 2011
Boeing January 2006 - December 2010
AAA Auto Club South October 1995 - December 2005
Skills
SDLC, Requirements Analysis, Integration, Visio, Program Management, Process Improvement, Business Analysis, Business Intelligence, Project Management, Software Development, Vendor Management, Configuration Management, Analysis, Systems Engineering, ERP, Microsoft SQL Server, Visual Studio Team..., SQL Server Management..., Oracle PL/SQL..., Visual Studio
Education
Embry-Riddle Aeronautical University 2007 — 2010
Masters of Science, Project Management
University of Phoenix 2003 — 2005
Bachelors of Science, Information Technology
Auto-Owners Insurance August 2012 - Present
ValleyCrest Companies February 2012 - Present
WellDyneRx June 2011 - February 2012
WellDyneRx June 2011 - February 2012
Florida Southern College September 2008 - May 2011
Florida Southern College September 2010 - April 2011
AAA Auto Club South August 2010 - January 2011
AAA Auto Club South August 2010 - January 2011
Florida Handling Systems May 2010 - August 2010
Valley Crest Landscape & Maintenance May 2008 - August 2008
Skills
Customer Service, Property & Casualty..., Prioritize Workload, Diary Management, Claims Handling, Claim Investigation, Claims Resolution, Xactimate, Litigation, Mitigation Strategies, Microsoft Office, Construction Estimating, Training, Marketing, Management, PowerPoint, Research, Insurance, Priority Management, Microsoft Word, Event Planning, Leadership, Public Speaking, Team Building, Microsoft Excel, Personal Injury..., Personal Injury, Real Property, Mitigation, Loss Mitigation, Adjusters, Time Management, Sales
Education
Florida Southern College 2007 — 2011
Bachelor’s Degree, Business Administration; International Business and Finance, 3.56
Hillsborough Community College 2006 — 2007
AAA Auto Club South October 2006 - Present
AAA South Jersey 2006 - 2012
Coleman Legal Search Philadelphia 1998 - 2004
Education
Harris School of Business-Cherry Hill Campus 1983 — 1983
Gloucester County College 1970 — 1971
Control Designer West, LLC. January 2014 - Present
ASysTech, Inc. January 2012 - January 2014
AAA Auto Club South April 2010 - June 2012
AAA Auto Club South August 2007 - April 2010
Skills
Network Administration, Network Security, Virtualization, Wireless Networking, Windows Server, A+ Certified, VMware, Technical Support, Customer Service, Microsoft Exchange, Desktop Administration, Remote Access, Server Administration, Computer Repair, Network Architecture, Printers, Desktop Support, Printer Support, Net+ Certified, Microsoft Technologies, Digital Audio, AMX, AMX Programmer, Control Systems Design, Lighting Control, A/V systems, A/V Installation, Touch Interfaces, Touch Screens
Education
Florida Technical College 2009 — 2011
Associate of Science (A.S.), Network and System Administration/Administrator
Winter Park High School 2000 — 2004
Diversified Maintenance Systems, LLC October 2012 - Present
AAA Auto Club South February 2005 - October 2012
Meadow Burke January 2003 - February 2005
Bosch and Siemens Home Appliances Group (BSH) 2003 - 2004
Skills
Accounting, Property & Casualty..., Financial Reporting, Strategic Planning, Financial Analysis, Finance, Team Building, Strategic Financial..., Analysis, Customer Service, Leadership, Variance Analysis, Process Improvement, Budgets, Account Management, Insurance, Forecasting, Auditing, Management, Sales, P&L
Education
Humboldt-Universität zu Berlin 2000 — 2002
Master's degree, Economics and Management
Unviversity of Florida 1994 — 1998
Bachelor's degree, International Relations
Tate High School
The Auto Club Group January 2013 - Present
The Auto Club Group October 2010 - December 2012
Toastmasters Club 2011 - 2012
AAA Auto Club South July 2007 - October 2010
AAA Auto Club South April 2006 - July 2007
Skills
Process Improvement, Team Leadership, Call Centers, Project Planning, Quality Assurance, Analysis, Databases, Vendor Management, Customer Satisfaction, Team Building, Leadership, Program Management, Strategic Planning, Customer Service, Project Management, Data Analysis, Management, Training, Performance Management, Coaching
Education
Florida State University 1997 — 2001
BA, English Literature with an emphasis in Business
Henry Schein August 2001 - Present
AAA Auto Club South September 1994 - August 2001
Skills
Capital Equipment, Medical Devices, Disposables, Surgical Instruments, Cold Calling, Medical Sales, Sales Presentations, Dental Sales, Territory Account..., Business Development, Consulting
Education
Georgia Southern University
Bachelor of Science (BS), Industrial Management
AAA Auto Club South June 2011 - Present
AAA East Central February 1998 - May 2011
Skills
Cruises
Education
Lakeland Community College 1994 — 2008
Business and Travel
Mayfield City Schools 1982 — 1994
AAA Auto Club South October 2006 - Present
STATE FARM May 2005 - October 2006
STATE FARM/FONTANA WI May 1995 - February 2004
Education
Gateway Technical College 1993 — 1995
Associate's degree, Marketing
BADGER HIGH SCHOOL 1968 — 1970
DIPLOMA, GENERAL
Dade County Public Schools September 2013 - Present
AAA Auto Club South January 2010 - Present
UnitedHealthcare July 2009 - August 2010
Skills
Great Leader, Multitasking Skills, Written Correspondence, Written & Oral..., Team Leadership, Team Building, Dependable Team Player, Microsoft Office, Microsoft Excel, PowerPoint, Phone Etiquette, Database Administration, Training, Teacher Training, Experience Working with..., Deaf Culture, Special Education
Education
Florida International University 2013 — 2015
Bachelor of Arts (BA), Communication and Media Studies
Miami Dade College 2007 — 2009
Associate of Arts (A.A.), Speech Pathology
AAA Auto Club South
Education
Georgia Military College-Milledgeville Campus 1980 — 1983
Associate of Arts and Sciences (A.A.S.)
Self-employed August 2013 - Present
AAA Auto Club South June 2010 - January 2013
Robert A. Keeter, Attorney at Law January 2009 - February 2010
Education
Florida School of Massage 2013 — 2013
Diploma, Massage Therapy/Therapeutic Massage
Phillips College, Northside
Diploma, Travel Agency Operation
IMG Academy September 2012 - Present
Westlane Agency, LLC. January 2000 - June 2006
AAA Auto Club South March 1993 - June 2000
Skills
Budgets, Event Planning, Customer Service, Public Speaking, Microsoft Word, Sports Marketing, Event Management, Microsoft Office, Sports, Leadership, Sports Management, Microsoft Excel, Time Management, PowerPoint, Marketing, Social Media
Education
Everest University-Tampa
Webster College, Ocala, FL
RHP Properties February 2008 - Present
AAA Auto Club South May 2006 - October 2007
Nielsen Media Research December 1997 - August 2007
Skills
Customer Service, Outlook, Project Management, Public Speaking, Analysis, Teaching, Sales, Marketing, Customer Satisfaction, Troubleshooting
Education
Florida Metropolitan University 1998 — 1999
Computer Science
clearwater high 1996 — 1996
GED
UNAM IXTACALA 1990 — 1992
ENGLISH TEACHER, Linguistics, masters
Universidad Autónoma Metropolitana 1988 — 1990
Ciencias Basicas e Ingenieria
Superior Sheds, Inc. December 2011 - Present
AAA Auto Club South July 2010 - February 2011
Volusia County Government June 1998 - September 2009
Education
Florida Technical College 2002 — 2003
Associate of Science (A.S.), Business Administration and Management, General
Deland High School 1998 — 2001
AAA Auto Club South April 2010 - Present
Skills
Insurance, Underwriting, Umbrella Insurance, Sales, Risk Management, Customer Service, Life Insurance, General Insurance, Health Insurance, Marketing
Education
Elon University 1998 — 2003
Bachelor of Applied Science (BASc), Sports management