AAA Auto Club South
Industry: Company
DescriptionHeadquarters: Tampa, Florida, United States Founded: 1938
AAA Auto Club South List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Auto Club South. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Auto Club South Employees
Farmers Insurance August 2015 - Present
Mark V. Williamson Insurance March 2011 - August 2015
Hadfield Agency, Inc. May 2010 - March 2011
AAA Auto Club South June 2009 - May 2010
Collier Insurance March 2008 - May 2009
The Cashion Company August 2002 - March 2008
Farmers Insurance June 2000 - August 2002
Skills
Customer Service, Property & Casualty..., Account Management, Sales, Management, Coaching, Sales Process, Team Leadership, CRM, Cold Calling, Insurance, Leadership Development, Life Insurance, Term Life Insurance, Umbrella Insurance, Liability, Casualty, Casualty Insurance
Education
University of Arkansas at Little Rock 2007 — 2012
B.S., Psychology
AallCare January 2014 - Present
Danielle Brondstetter's Caregiving Services November 2007 - Present
AAA Auto Club South June 2006 - January 2008
AT&T May 1999 - June 2005
Skills
Bilingual, Team Leadership, Customer Service, Typing, Microsoft Office, Organizing, PowerPoint, Purchasing, Insurance, Invoicing, Inventory Control, Data Entry, Time Management, Telephone Skills, Process Scheduler, Customer Satisfaction, Outlook, Administration, Cpr Certified, Training, Nonprofits, Public Speaking, Team Building, Volunteer Management
Education
University of Phoenix 2010 — 2015
Bachelor's degree, Human Services, General
BMI Elite December 2014 - Present
Dicapta January 2013 - November 2014
Carballo Art June 2011 - December 2012
Ivie February 2011 - June 2011
AAA Auto Club South February 2010 - February 2011
AAA Auto Club South December 2005 - February 2010
Strang Communications January 2005 - April 2005
Walt Disney World August 2003 - December 2003
University of Florida August 2000 - May 2003
Skills
Promotions, Customer Service, Event Management, Marketing Strategy, Marketing Management, Creative Development, Marketing Communications, Microsoft Office, Strategic Planning, Email Marketing, Sales, Strategy, Marketing, Social Media Marketing, Spanish, Management, Social Media, Negotiation, Creative Direction, Online Marketing, Direct Marketing, Microsoft Excel, Leadership, Customer Satisfaction, Sales Management, Social Networking, Online Advertising, Public Relations, Digital Marketing, Market Research, Brand Management, Direct Mail
Education
Devry University - Keller Graduate School of Managment 2007 — 2010
MBA, Marketing
University of Florida - Warrington College of Business Administration 2000 — 2004
Business Administration, Marketing
Atlas Insurance Agency May 2014 - Present
AAA Auto Club South 2012 - 2013
Skills
Telecommunications, Solution Selling, Account Management, New Business Development, Direct Sales, Key Account Management, Wireless, Product Management, Sales, Sales Operations, Channel, Insurance, Management, Salesforce.com, Negotiation, Customer Satisfaction, Customer Retention, Call Centers, Strategic Planning
Education
University of Manitoba 1988 — 1992
SiteZeus May 2015 - Present
AgileThought December 2013 - May 2015
BST Global June 2008 - December 2013
AAA Auto Club South January 2007 - June 2008
Software Architects August 2005 - January 2007
Equifax May 1999 - August 2005
Smart Business Solutions December 1998 - May 1999
Gilmian, Ciocia + Gilbert April 1997 - December 1998
Skills
.NET, C#, Microsoft SQL Server, WCF, Visual Studio, WPF, LINQ, JavaScript, AngularJS, HTML, HTML 5, CSS, MS Integration Services, ASP.NET, VB.NET, SSIS, SQL, T-SQL, Databases, ASP.NET MVC, ADO.NET, TFS, XML, Web Services, SDLC, Web Applications
Education
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Information Technology
Fidelity Homestead Savings Bank November 2006 - Present
AAA Auto Club South March 1997 - August 2005
Education
University of New Orleans 2012 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Southeastern La. University
The Auto Club Group April 2009 - July 2013
Essex Communications June 2005 - February 2009
AAA Auto Club South February 2003 - April 2005
AAA Auto Club South October 1994 - February 2003
Skills
Brand Management, Budget Accountability, Corporate Communications, Event Management, Media Negotiations, Project Management, Strategic and Tactical..., Marketing, Negotiation, Strategy, Marketing Strategy, Press Releases, Public Relations, Product Marketing, Event Planning, Management, Budgets, Advertising, Customer Service, Sales
Education
University of Florida
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
AAA Auto Club South September 2014 - Present
State Farm Insurance September 2012 - September 2014
Farmers Insurance September 2010 - July 2012
Skills
Customer Service, Problem Solving, Strategic Planning, Spanish-English, Spanish-speaking, Goal-driven leader, Property & Casualty..., Life Insurance, Experienced Sales..., Cross Selling, Commercial Lines, Homeowners, Insurance, Umbrella Insurance, Casualty, Inland Marine, Universal Life, Licensed Life, Whole Life, General Insurance, Commercial Insurance, Term Life Insurance, Workers Compensation, Motorcycle, Disability Insurance
Education
Universidad Iberoamericana, Ciudad de México 1999 — 2004
Bachelor's degree, International Business
The Auto Club Group April 2015 - Present
Hill Ward Henderson 2014 - March 2015
Tampa's Lowry Park Zoo 2000 - 2013
The Coca-Cola Company- North America 2006 - 2008
AAA Auto Club South 1996 - 2000
Skills
Public Relations, Social Media Marketing, Brand Management, Media Relations, Event Planning, Brand Development, Nonprofits, Digital Marketing, Public Speaking, Sales Management, Advertising, Program Development, Revenue Growth..., Multi-channel Marketing, Multicultural Marketing, Building Customer..., Long Range Planning, Annual Ticket Sales, Website Development, Membership Building, Intergrated Marketing..., Sales & Marketing..., Target Marketing, Consumer Behaviour, Multi Tasking, Graphic Design, Revenue Analysis, Group Sales, Student Youth Travel, Leisure Travel, Travel Marketing, Arts & Culture, Oral & Written..., Networking, Community Engagement, Retail Marketing, Strategic Partnerships, Travel and Tourism, SEO, Ticket Sales, Department Budget..., Organizational..., Executive Management, Events, Sales, Event Management, Brand Awareness, Marketing, Social Media, Leadership
Education
University of Florida
MAMC, Master of Mass Communications
University of Florida
BS, Advertising
Countryside and Markham District HS
Rust Collective 2013 - Present
Ambition Merch and Design Studio 2013 - 2014
Horace Mann 2012 - 2013
AAA Auto Club South January 2008 - January 2010
Skills
Insurance, Property & Casualty..., Sales, Customer Service, Project Management, Project Planning, Fashion Design, Brand Development, Branding & Identity, Visual Identity Design, Term Life Insurance, Life Insurance, Liability, General Insurance, Homeowners, Social Media Marketing, Commercial Insurance, Casualty, Marketing Strategy, Advertising, Marketing, Social Networking, Time Management, Office Management, Outlook, Creative Services
Education
Tulsa Community College 2007 — 2014
Biology/Biological Sciences, General
Bixby High School 2002 — 2006
Wells Fargo Home Mortgage May 2013 - Present
AAA Auto Club South June 2010 - May 2013
ADT February 2009 - June 2010
Skills
Residential Mortgages, First Time Home Buyers, Refinance, FHA financing, Customer Satisfaction, Property & Casualty...
Education
Arlington High
University of North Texas
Abel Pregnancy Resource Center April 2014 - Present
American Heritage Girls March 2011 - June 2015
American Heritage Girls July 2013 - January 2015
Programs of Religious Activities with Youth (P.R.A.Y.) September 2011 - January 2015
Samaritians Purse - Operation Christmas Child February 2010 - January 2014
American Heritage Girls August 2012 - June 2013
Free Clinic of the NR Valley March 2009 - January 2011
Nevada Nurses Association January 2005 - August 2007
AAA Auto Club South January 2001 - October 2004
Small World Tours July 1997 - May 2000
Skills
Customer Service, Sales, Marketing, Team Building, Event Management, Nonprofits, Policy, Community Outreach, Public Relations, Operations Management, Program Management, Teaching, Ministry Development, Ministry Leadership, Youth Ministry, Youth Leadership, News Writing, Tourism, Cruises, Leisure Travel, Travel Management, Employee Training, Employee Management, Employee Relations, Christian Ministry, Teaching Adults, Hotels, Tour Operators, Cruise Lines, Travel Planning, Press Releases, Public Speaking, Volunteer Management, Recruiting, Event Planning, Fundraising, Program Development, Budgets, Microsoft Office, Grant Writing
Education
Hillsborough Community College 1985 — 1987
AS, Business Management
University of Nevada-Las Vegas
IBM August 2013 - Present
Terremark April 2012 - July 2013
Data Agility Group, Inc. (DAG) February 2010 - December 2012
AAA Auto Club South April 2004 - April 2012
Skills
VCP 5.0, VMware Infrastructure, Storage Area Networks, Local Area Network, Windows Server, Data Migration, Disaster Recovery, Windows System..., TCP/IP, Cisco UCS, System Administration, Cloud Computing, VMware
Education
The University of Texas at Arlington 2003 — 2005
Bachelor of Science (BS), Information Technology
Northlake College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Information Technology
Staples February 2014 - Present
AAA Auto Club South June 2013 - Present
Conserva Partners September 2012 - January 2013
Envirolution July 2012 - September 2012
Hotel Indigo--Rahway September 2008 - September 2012
Hampton Inn April 2006 - June 2008
Skills
A+ Certified, Intermediate Software..., Sustainable Energy, Energy Efficiency, Energy Audits, System Deployment, Computer Maintenance, Energy Efficiency..., LED lighting systems, Energy Conservation..., Sustainability..., Energy Engineering, Network Installation, Virus Removal, Network Cabling, Identify PC/Network...
Education
Union County College 2006 — 2007
Associate's degree, Computer Science
Brightway Insurance July 2012 - Present
The Auto Club Group August 2009 - May 2012
AAA Auto Club South July 2007 - August 2009
Skills
Team Leadership, Coaching, Fixed Annuities, Account Management, Casualty, Claims Management, Customer Service, General Insurance, Homeowners, Insurance, Leadership, Life Insurance, Management, Marketing, Process Improvement, Property, Risk Management, Sales, Sales Management, Small Business, Strategic Planning, Team Building, Umbrella Insurance, Underwriting
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business
Self-employed January 2013 - Present
Starbucks June 2008 - Present
Braun & Ree, LLP Trial Attorneys April 2008 - March 2009
Georgia Baptist Children's Home and Family Ministries August 2007 - May 2008
AAA Auto Club South September 2006 - August 2007
Hertz March 2001 - July 2005
Skills
Sales, Customer Service, Social Media, Customer Satisfaction, Interviews, Social Networking, Time Management, Outlook, PowerPoint, Facebook
Education
Toccoa Falls College 1996 — 2000
Bachelor of Arts (B.A.), Theology/Theological Studies
The Auto Club Group January 2014 - Present
The Auto Club Group August 2012 - January 2014
AAA The Auto Club Group April 1994 - August 2012
Civitan International 2009 - 2011
AAA Auto Club South October 2008 - September 2009
AAA Auto Club South December 2000 - September 2008
United States Marine Corps September 1970 - February 1994
Skills
Direct Marketing, Customer Relations, Non-profit Associations, Employee Benefits, Leadership, Retail, Personal Lines Insurance
Education
University of South Florida 1980 — 1981
Bachelor of Science, Business Management
Children's Home Society of Florida August 2013 - Present
Janet Caramello, PA, Caramello Luxury Realty Group January 2001 - Present
Juvenile Welfare Board September 2002 - April 2007
AAA Auto Club South March 1997 - October 1998
Skills
Investment Properties, Residential Homes, Real Estate, Negotiation, Referrals, Fundraising, Major Donor Cultivation, Nonprofits, Donor Development, Philanthropy, Board Development, Charitable Gift Planning, Marketing Communications, Leadership Development, Community Outreach, Public Relations, Organizational..., Business Development, Leadership, Public Speaking, Sales, Strategic Planning, Client Development, Manage Client..., Non-profit Board..., Luxury Homes, Public Policy
Education
University of South Florida 2014 — 2016
Master of Business Administration (M.B.A.), Executive MBA
University of Florida - Warrington College Of Business 1984 — 1988
Bachelors of Science, Marketing
University of Miami 1994 — 1994
Executive Sales Institute, Graduate
MCC Life Brokerage June 2014 - Present
AAA Auto Club South March 2014 - June 2014
Northeast Underwriters October 2011 - March 2014
Principal Financial Group August 2010 - August 2013
Westshore Financial Group January 2009 - August 2010
Skills
Financial Services, Insurance, Group Insurance, Fixed Annuities, Indexed Annuities, Wealth Accumulation, IRAs, Retirement, Risk Management, Credit, Employee Benefits, Mortgage Lending
Education
University of Florida
B.S., College of Health & Human Performance
MIDFLORIDA Real Estate Sales LLC December 2008 - Present
AAA Auto Club South April 2011 - February 2013
MidFlorida Real Estate Sales LLC December 2008 - February 2010
A. H. Realty, Inc. DBA CENTURY 21 A. H. Realty July 1979 - December 2008
Davy Powergas, Inc. 1970 - 1979
Skills
Executive Management, Leadership, Strategic Planning, International Sales, Contract Negotiation, Brand Management, New Business Development, Budget Setting, EBITDA, Real Estate, Commercial Real Estate, Real Estate Development, Construction, Sales Management, Engineering, Travel Planning, Business Travel, Leisure Travel, Coaching, Recruiting, Training, Supervising, Investment Properties, Real Property, 1031 Exchanges, New Homes, REO, Short Sales, Listings, Sellers, Brokerage, Investors, Foreclosures, First Time Home Buyers, Condos, Property, Real Estate Transactions, Townhomes, Buyer Representation, Vacation Homes, International Real..., Referrals, Single Family Homes, Income Properties, Relocation, Selling, Seniors, New Home Sales, ABR, HUD
Education
Stevens Institute of Technology 1964 — 1968
Master, Engineering
Villanova University 1961 — 1964
Bachelor, Engineering
Starwood Vacation Ownership 2014 - 2015
Freelanced for Publishing Companies April 2012 - October 2014
Events and Media Services 2004 - 2013
Element LLC February 2011 - March 2012
Freelanced for Publisher and Marketing Company January 2009 - January 2011
AAA Auto Club South March 2008 - December 2009
Houghton Mifflin Harcourt School Publisher January 2006 - March 2008
WOD April 2005 - December 2005
Talent Rock, LLC January 2003 - April 2005
Talent Rock, LLC January 2002 - January 2003
Skills
Publishing, Art, Photography, Adobe Acrobat, Photoshop, Adobe Creative Suite, Books, Editing, Photo Research, Magazines, Microsoft Excel, Budgets, Production Planning, Time Management, Mac, Talent Booking, Editorial, Management, Stock Photography, Production Budgeting, Budget, Art Procurement, Traffic Coordinator, Travel Planning, Art Management, Project Management
Education
University of Central Florida - College of Business Administration 1996 — 2000
BS, Marketing
Demetree Insurance Services June 2014 - Present
AAA Auto Club South July 2007 - April 2009
Diocese of St. Augustine August 2001 - July 2007
Skills
Insurance, Commercial Insurance, Property & Casualty..., General Insurance, Underwriting, Umbrella Insurance, Workers Compensation, Liability, Disability Insurance, Casualty Insurance, Health Insurance
Education
University of North Florida 2001 — 2014
Maste's degree, Mental Health Counseling/Counselor
University of North Florida 1995 — 1999
Bachelor of Arts (B.A.), Psychology
De Sales High School 1970 — 1974
Willis of Florida January 2008 - Present
HealthPlan Services October 2005 - December 2007
AAA Auto Club South November 2004 - September 2006
Seasonal Risk Management Coordinator May 1992 - October 1997
Mastronardi Insurance April 1987 - April 1992
Mutual of Omaha October 1982 - March 1987
Skills
Insurance licenses in..., Crisis Counseling, Employee Benefits, Affordable Care Act /..., Compliance
Education
Human Resource Certification Institute
SPHR - Senior Professional in Human Resources
State University of New York College at Cortland
Bachelor of Arts (B.A.)
University of Pennsylvania - The Wharton School
CEBS - Certified Employee Benefits Specialist
University of Pennsylvania - The Wharton School
CMS, Compensation Management Specialist
University of Pennsylvania - The Wharton School
GBA, Group Benefit Associate
AAA Auto Club South October 2013 - Present
Asurion May 2011 - October 2013
Champs Sports September 2009 - May 2010
Education
Tennessee State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management
Northside High
High School Diploma
Fiserv June 2014 - Present
The Auto Club Group October 2011 - May 2014
AAA Auto Club South September 2006 - October 2011
AAA Auto Club South November 2003 - September 2006
Hyperion Medical, Inc. July 2001 - October 2003
Walt Disney World Company June 1999 - June 2001
Walt Disney World May 1998 - August 1998
U.S. House of Representatives October 1997 - May 1998
Skills
Marketing Research, Analytics, Cross-functional Team..., Market Research, Consumer Insight, Quantitative Research, Qualitative Research, Focus Groups, SPSS, SAS, Integrated Marketing, Customer Insight, Market Analysis, Consumer Behaviour, Marketing, Competitive Intelligence, Survey Design, Segmentation, Leadership, Report Writing, Online Research, Competitive Analysis, Statistics, Data Analysis, Advertising Research, Primary Research, Questionnaire Design
Education
University of South Florida - College of Business Administration 1995 — 1999
Bachelor of Science (B.S.)
Bisk Education July 2015 - Present
Bisk Education October 2013 - July 2015
WellCare July 2012 - October 2013
Bisk Education February 2011 - July 2012
Raymond James & Associates, Inc June 2007 - February 2011
Outback Steakhouse January 2007 - June 2007
AAA Auto Club South June 2005 - January 2007
Lord & Lasker May 2003 - December 2003
AAA Auto Club South November 2002 - May 2003
Lord & Lasker September 2000 - November 2002
Skills
Marketing, Brand Development, Brand Management, Strategic Planning, Strategy, Online Marketing, Customer Experience, Project Management, Online Advertising, Marketing Management, Creative Strategy, Digital Marketing, Program Management, Social Media Marketing, Product Management, Lead Generation, Photography, Customer Retention, Direct Marketing, Social Media, Email Marketing, Google Analytics, Advertising, Marketing Communications, E-commerce, Website Development, Content Management, Analytics, Product Marketing, Adobe Creative Suite, Web Design, Coaching, B2B, Social Networking, SEO, Copywriting, Digital Media, Web Marketing, Digital Strategy, Corporate Branding, Leadership, Strategic Communications, Mobile Marketing, Team Leadership, Interactive Marketing, Direct Mail, Customer Acquisition, Management, Creative Direction, Marketing Strategy
Education
University of Florida 2014 — 2014
Tactical Leadership Certificate
Villanova University 2012 — 2012
Six Sigma Green Belt - Certificate
Villanova University 2011 — 2011
Essentials of Project Management - Certificate, Project Management
University of San Francisco 2011 — 2011
Master Certificate in Internet Marketing, Internet Marketing
University of South Florida 2004 — 2005
Additional Study - Fine Art, Photography
University of South Florida 1996 — 2000
B.A. in Mass Communications, Advertising
The Auto Club Group May 2012 - Present
AAA Auto Club South November 2007 - May 2012
FKQ Advertising 2005 - 2007
Haziza January 2003 - December 2004
masonite 2001 - 2003
Pilgrim Software February 2000 - October 2000
Skills
CSS, JavaScript, HTML, Microsoft SQL Server, Web Development, ASP.NET, jQuery, VB.NET, E-commerce, Photoshop, XML, Web Design, Social Media, Social Media Marketing, Illustrator, Facebook, YouTube, Twitter, Digital Marketing, T-SQL, Graphic Design, Google Analytics, User Interface Design, Online Marketing, Marketing, User Experience, Marketing Strategy, Adobe Creative Suite
Education
University of Miami 1996 — 1999
BFA, Graphic Design & Art History
Howell high school 1992 — 1996
Tampa Area Safety Council February 2012 - Present
The United Way of Tampa Bay, Inc. June 2010 - November 2010
AAA Auto Club South October 1984 - October 2008
Skills
Editing, Strategic Planning, PowerPoint, Microsoft Word, Microsoft Excel, Marketing Communications, Social Media
Education
St. Petersburg College 1995 — 1998
Associates, Communications
Dunedin Sr. High School, Dunedin, FL 1972 — 1974
Creation Dance Championships April 2012 - Present
AAA Auto Club South November 2011 - Present
Examiner.com April 2011 - Present
Tsunami Glory Ministries December 2006 - Present
Waves Travel 2010 - 2011
Buffalo Lodging March 2009 - June 2010
Skills
Event Planning, Public Speaking, Event Management, Social Media Marketing, Dance, Training, Social Media, Teaching, Social Networking, Nonprofits, Fundraising, Volunteer Management, Public Relations, Community Outreach, Facebook, Coaching, Blogging, Marketing, Editing, Sales
Education
University of Evansville 1970 — 1973
Theater
Universal Technical Institute July 2012 - Present
Universal Technical Institute July 2011 - Present
Universal Technical Institute July 2011 - July 2012
AAA Auto Club South January 2011 - May 2011
The Charles River Center (formerly Charles River Arc June 2007 - May 2010
Joseph Cahill / WorthTax December 2006 - April 2008
Skills
Administrative..., Outlook, Customer Service, Event Planning, Access, Time Management, Microsoft Office, Research, Social Media, Recruiting, Teaching, Leadership, Communication, Financial Advisory, Student Financial Aid, Marketing, Federal Funding, Customer Support, Problem Solving, Meeting objectives, Academic Advising, Motivated self-starter
Education
UMass Dartmouth 2005 — 2006
N/A, Fine Art, Psychology
USAA February 2014 - Present
Fidelity National Information Services August 2011 - February 2014
Citizens Property Insurance April 2010 - August 2011
Bank of America September 2007 - April 2010
Luxury & Beach Realty, Inc. December 2004 - April 2008
Capital One November 1998 - September 2004
AAA Auto Club South 1987 - 1998
Skills
Customer Retention, Customer Service, Sales, Call Centers, Mortgage Lending, Banking, Loans, Microsoft Office 2007, Customer Experience, Claims Management, Microsoft Office 2013, Credit Cards, Finance, Insurance, Leadership, Risk Management
Education
St. Petersburg College 2015 — 2019
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of South Florida 2015 — 2019
no degree, Women's Studies
St. Petersburg College 2014 — 2016
Bachelor's Degree, Finance and Financial Management Services
AAA Auto Club South May 1997 - February 2013
AAA Merrimcak Valley May 1997 - February 2013
BJ’s Wholesale November 1991 - April 1997
AAA Northern May 1980 - September 1991
AAA Northern New England June 1982 - May 1991
Bendix Internationsl/Fram Autolite July 1978 - April 1980
Skills
Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Research, Teaching, Public Speaking, Retail, Sales, Inventory Management, Training, Call Centers
Education
Suffolk University 1976 — 1978
Bachelors, Psychology/Criminal Justice
Westbrook College 1972 — 1974
Associates Degree, Science/English
The Auto Club Group December 2013 - Present
The Auto Club Group September 2008 - Present
AAA Auto Club South September 2008 - December 2013
Tire Kingdom January 1999 - February 2008
Skills
Customer Satisfaction, Customer Service, Sales, Customer Retention, Team Building, Training, Leadership, Outlook, Call Centers, Account Management, Microsoft Excel, Sales Management, Data Entry, Inventory Management, Cold Calling, Microsoft Word, Microsoft Office, Process Improvement, Time Management, Insurance, Management, Team Leadership, Customer Experience, Operations Management, Coaching, Retail
Education
Strayer University-Florida 2012 — 2015
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.82
University of South Florida 1994 — 1997
Criminal Justice/Law Enforcement Administration
United States Postal Service February 1986 - Present
AAA Auto Club South September 1984 - February 1986
Skills
Customer Service, Data Entry, Government, Policy, Microsoft Office, PowerPoint, Public Administration, Local Government, Administrative..., Access, Filing, Microsoft Word, Clerical Skills, Microsoft Excel, Telephone Skills
Education
Phineas Banning School 1979 — 1981
University of Phoenix
AAA Auto Club South April 1997 - Present
Education
SUNY Brockport
Bachelor of Science (BS), History
DJ Public Relations June 2007 - Present
Environmental PR Group January 2007 - June 2007
Pasco County Board of County Commissioners December 2002 - December 2006
AAA Auto Club South January 1995 - December 2002
Skills
Public Relations, Media Relations, Marketing Communications, Copywriting, Corporate Communications, Public Speaking, Social Media, Internal Communications, Writing, Event Planning, Social Media Marketing, Press Releases, Community Relations, Newsletters, Editing, Strategic Communications, Strategic Planning, Event Management, Blogging, Facebook, Marketing Strategy, Integrated Marketing, Social Networking, Website Development, Promotions, Email Marketing, Crisis Communications, Crisis Management, Brochures, Publicity, PowerPoint, Customer Relations, Word, Copy Editing, Online Marketing, Marketing, Community Development, Web Content, Creative Writing, Fundraising, AP Style, Customer Service
Education
University of South Florida 1995 — 1998
Masters, Public Relations, Public Administration
University of South Florida 1991 — 1995
Bachelors, Communications, Public Relations
Osprey Village Assisted Living March 2015 - Present
Stephens's Travel April 2012 - Present
Afitgirl Health & Fitness January 2006 - Present
AAA Auto Club South January 2012 - March 2014
Mary Kay Cosmetics 2009 - 2011
AT&T Communications April 1979 - May 2006
Skills
Online Travel, Vacation Rental, Sales, Disney Vacations, Sales Operations, Marketing Strategy, Social Networking, Public Speaking, Personal Training, Running, Customer Service, Employee Benefits, Marketing, Small Business, Trade Shows, Social Media Marketing, Team Building, Direct Marketing, Public Relations, Leadership, Cold Calling, Teacher Training, Management, Event Planning
Education
Truman State University 1974 — 1978
Bachelor's of Art, Communications
AAA Auto Club South September 2015 - Present
Scytl Innovating Democracy April 2015 - August 2015
Wolters Kluwer Financial Services March 2012 - April 2015
Microsoft January 2011 - March 2012
Lender Processing Services June 2009 - January 2011
Lender Processing Services, Inc. (LPS) 2010 - 2011
University of North Florida January 2010 - May 2010
University of North Florida August 2009 - December 2009
University of North Florida August 2009 - December 2009
United States Air Force March 2002 - March 2008
Skills
C#, .NET, SQL, Databases, Java, Software Development, Eclipse, Visual Basic, Testing, PHP, Software Design, Quality Assurance, XML, ASP.NET, Microsoft SQL Server, SDLC, SharePoint, Visual Studio, Agile Methodologies, JavaScript, Web Services, Requirements Analysis, T-SQL, Visio, ASP.NET MVC
Education
University of North Florida 2009 — 2011
Bachelor's Degree, Computer Science and Information Systems, concentration in Networking
University of North Florida 2009 — 2010
Bachelor's degree, Computer and Information Sciences and Support Services
Clayton June 2014 - Present
CDC of Tampa October 2013 - May 2014
Clayton Holdings February 2013 - July 2013
Bank of America March 2012 - January 2013
Clayton Holdings November 2011 - March 2012
JCIII & Associates 2011 - 2011
JP Morgan Chase September 2008 - November 2010
AAA Auto Club South 2007 - 2007
Skills
Sales, Team Building, Customer Service, Marketing, Business Development, Banking, Talent Acquisition, Portfolio Management, Risk Management, Strategic Planning, Mortgage Lending, Foreclosures, Finance, Credit, Loss Mitigation, Leadership, Credit Analysis
Education
University of Connecticut 2004 — 2007
Bachelor of Arts, History
AAA Auto Club South EP/ Agency OwnerAAA Auto Club SouthDecember 2009 - Present
Education
The University of Memphis
BA
PSCU June 2011 - Present
AAA Auto Club South March 2010 - April 2011
Fahlgren Advertising April 2003 - April 2009
Fahlgren Entertainment March 2001 - April 2003
William M. Golson & Associates, Attorneys At Law June 1996 - March 2001
Blockbuster Music 1994 - 1996
Skills
Advertising, Direct Marketing, Digital Marketing, Social Media Marketing, Integrated Marketing, Email Marketing, Management, Direct Mail, Creative Direction, Marketing, Marketing Communications, Copywriting, Analytics, Project Management, Blogging, Social Media, Brand Development, Online Advertising, Online Marketing, Marketing Strategy, Lead Generation
Education
University of South Florida
Bachelor of Arts
AAA Auto Club South April 2015 - Present
AAA Texas May 2010 - March 2015
Rising Star Ranch September 2010 - August 2014
PetSmart April 2002 - May 2010
Grand Prairie AirHogs April 2008 - August 2008
Skills
Insurance, Property & Casualty..., Insurance Adjusting, Arbitration, Automobile Liability, Third Party Liability, Retail, Management, Inventory Management, Sales, Horses, Horse Care, Organized Communication, Speech Communications, Merchandising, Cash Management
Education
The University of Texas at Arlington 2002 — 2008
Bachelor of Arts (B.A.), Organizational Communication, General
AAA Auto Club South April 2012 - Present
Bealls August 2007 - April 2012
Bonefish Grill March 2003 - August 2006
Education
State College of Florida-Manatee-Sarasota 1999 — 2003
Associate of Arts (A.A.), Psychology
NerdProbs.com June 2014 - Present
Westminster By-The-Sea Presbyterian Church April 2011 - Present
Self-Employed June 2011 - Present
Artists On Demand May 2009 - May 2014
Customer Management Systems April 2010 - March 2011
imaginePR October 2009 - March 2010
AAA Auto Club South July 2008 - January 2010
First Data November 2006 - March 2007
Skills
Press Releases, Publicity, Public Relations, Radio, Entertainment Booking, Program Management, Social Networking, Booking, Internet Media, Talent Booking, Booking Systems, Blogging, Music, Business Communications, Multi Tasking, Social Media, Customer Satisfaction, New Media, Marketing, Event Management, Producing, Entertainment, Film, Music Industry, Management, Editing, Concerts
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business
University of Phoenix 2008 — 2012
Bachelors, Business (concentration in Communications), 3.23 GPA
University of Phoenix 2008 — 2009
Associate of Arts (A.A.), Hospitality, Travel, & Tourism, 3.32 GPA
State Farm Insurance January 2007 - Present
Bob Folger's State Farm January 2007 - Present
Coldwater Creek January 2004 - July 2006
AAA Auto Club South April 1998 - September 2004
Skills
Umbrella Insurance, Homeowners, Whole Life, Term Life Insurance, Commercial Insurance, Life Insurance, Universal Life, Casualty, Disability Insurance, Renters, General Insurance, Insurance, Legal Liability, Liability, Health Insurance, Fixed Annuities, Commercial Lines, Flood Insurance, Marine Insurance, Property & Casualty..., Workers Compensation, Long-term Care, Licensed Property &..., Employee Benefits, Inland Marine
Education
cumberland county high school 1976 — 1979
Tennessee Technological University
Start Art Studio May 2014 - Present
C- Suite Communications December 2012 - Present
Covnant Life Church December 2000 - May 2012
AAA Auto Club South April 1975 - November 2000
Education
University of Hartford 1969 — 1974
Bachelor of Fine Arts (BFA), 2-Dimensionl Art
University of Hartford Art 1969 — 1974
Bachelor of Fine Arts (BFA)
CruiseOne July 2004 - Present
AAA Auto Club South April 2007 - January 2008
Walt Disney World November 2003 - March 2007
Travel Matrix, LLC June 2002 - November 2003
Starbucks Coffee Company May 2001 - May 2002
Gypsy Java Coffee House and Cyber Cafe January 1998 - May 2001
Central Suffolk Hospital 1980 - 1997
Skills
Resorts, Cruises, Travel Management, Tourism, Disney, Leisure Travel, Incentive Travel, Strategic Planning, Vacation, Family Reunions, Tour Operators, Adventure Travel, Leisure, Travel Planning, Hospitality, Business Travel, Customer Service, Hotels, Online Travel, Event Management, Incentives, Honeymoons
Education
Suffolk County Community College 1991 — 1992
Business automation and communications
Ernst & Young February 2011 - Present
AutoTrader.com November 2008 - Present
AAA Auto Club South March 2010 - February 2011
AAA- TX March 2010 - February 2011
AAA- TX March 2010 - February 2011
AutoTrader.com November 2007 - June 2009
AutoTrader.com November 2007 - June 2009
AutoTrader.com November 2007 - June 2009
AutoTrader.com September 2006 - October 2007
Idearc Media September 2006 - October 2007
Education
Tuskegee University 1999 — 2003
Business Administration and Management, General
Tuskegee University
Business Management
Catalina Marketing June 2015 - Present
Private Japanese Teacher July 2013 - Present
Japanese Interpreter/Translator 2006 - Present
Catalina Marketing June 2010 - June 2015
AAA Auto Club South August 2009 - April 2010
AAA Auto Club South February 2007 - July 2009
University of South Florida December 2005 - January 2007
Google 2006 - 2007
Imperial Hotel, Tokyo March 1990 - December 2001
Skills
Market Research, Microsoft Office, SPSS, Marketing Strategy, Customer Service, Data Analysis, Social Media, Interpreting, Translation, Linguistics, Language Teaching, Advertising, Project Management, Research, Marketing, Leadership, Public Relations, Direct Marketing, Social Networking, Marketing Communications, Marketing Research, Social Media Marketing, Facebook, Online Marketing, Email Marketing, Online Advertising
Education
The University of Georgia 2008 — 2009
Certificate, Marketing Research
University of South Florida 2004 — 2006
B.S., Marketing
St. Petersburg College 2002 — 2004
A.S., Business Administration
MemphisProperty Management Professionals June 2010 - Present
Crye-Leike Property Management October 2008 - June 2010
AAA Auto Club South January 2008 - October 2008
Hollis & Burns Insurance and Risk Management August 2000 - August 2007
Skills
Property Management, Residential Homes, First Time Home Buyers, Real Estate, Foreclosures, Investment Properties, REO, Short Sales, Insurance, Condos, Selling, Customer Service, Sellers, Single Family Homes, New Home Sales, Relocation, Buyer Representation, Listings, Referrals, Investors, Rentals
Education
The University of Memphis 1995 — 2000
Early Childhood Education
AAA Carolinas November 2009 - Present
AAA September 1975 - Present
John P. Connors November 2008 - December 2009
AAA Auto Club South March 2006 - October 2008
AAA Western and Central New York 1994 - 2006
AAA Western New York 1985 - 1994
Skills
Product Development, Organizational..., Risk Management, Restructuring, Employee Training, Strategic Planning, Management, Leadership, Operations Management, Tourism, Training, Business Development, Program Management, Performance Management, Strategy, Account Management, Sales Management, Sales, Analysis, Hotels, Human Resources, Customer Service, Call Centers, Negotiation, Time Management, Customer Satisfaction, Team Building, Coaching, Budgets, Leisure Travel, Hospitality, New Business Development, Marketing, Cruises, CRM, Event Management, Customer Retention
Education
University of Virginia Darden School of Business 2007 — 2007
Creating the Future, The Challange of Transformational Leadership
State University of New York College at Buffalo 1974 — 1975
BS, Education
United States Air Force Academy 1970 — 1972
AAA Auto Club South June 2015 - Present
W.S. Barrett & Son Ltd January 2014 - May 2015
W.S. Barrett & Son Ltd. August 1989 - December 2013
United States Air Force January 1981 - June 1989
Skills
Budgets, Manufacturing, Operations Management, Six Sigma, Project Management, Project Planning, Procurement, Management, Microsoft Excel, Process Improvement, Quality Assurance, Leadership, Time Management, Integration
Education
University of Phoenix 2004 — 2008
Bachelor of Science, Accounting
Community College of the U.S. Air Force 1981 — 1989
15 Certificates, Avionic and leadership
The Auto Club Group Manager, Employee RelationsAAA Auto Club SouthApril 2004 - Present
AAA Auto Club South 2000 - March 2004
AAA Auto Club South 1993 - 2000
Skills
Employee Relations, Conflict Resolution, Performance Management, Employee Engagement, Investigation, Coaching, Employment Law, FMLA, Employee Benefits, Human Resources, HR Policies, Onboarding, Personnel Management, Workers Compensation, PeopleSoft, Workforce Planning, HRIS, Employee Handbooks, Benefits Administration, Talent Acquisition, College Recruiting, Talent Management, Recruiting, Succession Planning, Deferred Compensation, New Hire Orientations, Employee Training, Interviews, Hiring, Labor Relations
Education
University of Maryland University College
The Auto Club Group May 2014 - Present
The Auto Club Group March 2013 - May 2014
AAA Auto Club South February 2012 - March 2013
Pierce Promotions January 2006 - December 2011
Skills
Event Management, Promotions, Experiential Marketing, Customer Relations, Sports, Fitness, Account Management, Coaching, Customer Service, Team Building, Customer Satisfaction, Marketing Management, Strength Training, Weight Training, Program Management, Sales Management, Sales Operations, Multitasker, Budget Management, Product Marketing, Product Launches, Product Development, Sponsorship, Sales, Lead Generation, Brand Awareness, Event Planning, Direct Sales, Guerrilla Marketing, Retail, Business Development, Relationship Marketing, Management, Market Planning, Product Management, Marketing, Marketing Strategy, Leadership, Marketing Communications
Education
University of Delaware
Bachelor of Science (BS)
AAA Auto Club South August 2011 - Present
wlok radio station 2006 - 2010
Education
The University of Memphis
BA, Broadcast
AAA Auto Club South May 2014 - Present
Consulting January 2011 - Present
Skills
Employee Benefits, Insurance, Health Insurance, Training, Property & Casualty..., Recruiting, Event Management, Total Needs Analysis, Retirement Planning, Insurance Advisor, Leadership, Sales, Business Development, Team Building, Account Management, Whole Life, Universal Life, Time Management, Term Life Insurance, Strategic Planning, Small Business, Medicare, Marketing Strategy, Long-term Care, Life Insurance, Health Savings Accounts, General Insurance, Fixed Annuities, Disability Insurance, Customer Service, Coaching, Claim, Budgets, Benefits Administration, Accident, Access
Education
University of Phoenix 1987 — 1989
Bachelors, Business Administration
AAA Auto Club South December 2011 - Present
Combined Insurance May 2011 - January 2012
FUTURITY FIRST Insurance Group 2009 - May 2011
Bankers Conseco Life Insurance Company 2007 - 2007
Bankers Conseco Life Insurance Company 2007 - 2007
Safeway Food & Drug July 1979 - May 2001
Skills
Fixed Annuities, Underwriting, Universal Life, Critical Illness, General Insurance, Small Business, Brokers, Recruiting, Insurance, Term Life Insurance, Retirement Planning, Team Building, Disability Insurance, Life Insurance, Casualty, Health Insurance, Retirement, Whole Life, Medicare, Long-term Care, Property & Casualty..., Long Term Care Insurance, Sales
Education
University of Arkansas at Little Rock 1980 — 1982
Psychology
University of Arkansas at Little Rock
Freelance Writer September 2011 - Present
Freelance January 2009 - May 2011
AAA Auto Club South January 2007 - January 2009
Pinellas County Arts Council 2000 - 2001
Skills
Blogging, Creative Writing, SEO, Research, Travel Writing, Writing, Copywriting, Web Content, Newsletters, Magazines, Editorial, White Papers, Social Media, Social Media Marketing, Editing, Public Relations, Copy Editing, Press Releases, Public Speaking, Web Design, Non-profits, Online Marketing, Facebook, Event Planning, Brochures, Microsoft Office, Teaching, Word, Adobe Creative Suite, Graphic Design, Social Networking, Advertising, Customer Service, Event Management, Media Relations, Wordpress, Promotions, InDesign, Photography, Marketing Communications, Books, Microsoft Word, AP Style, SEO copywriting, Freelance Writing, Elementary Education, Proofreading, Idea Generation, Publications, Marketing Copy
Education
University of Florida 1985 — 1990
Bachelor's, Public Relations, Journalism, Writing for Television, Humanities, English and Drama
University of Florida 1985 — 1990
Bachelor of Science, Public Relations
Kronos September 2005 - Present
CTR Systems January 2001 - September 2005
SunTrust Banks August 1996 - September 2000
Bank of America April 1993 - July 1996
AAA Auto Club South October 1990 - April 1993
Skills
Kronos, Workforce Management, Team Leadership, Operations Management, Training Delivery, Collaboration, Management, Adobe Connect, VMware, Training, Instructor-led Training, Leadership, Hands-on Training, Technical Training, Program Management, Blended Learning, Change Management, Instructional Design, Needs Analysis, Software Implementation, Performance Management
Education
University at Buffalo 1988 — 1990
BA, cum laude
State University of New York College at Geneseo 1984 — 1987
Fairport
Seaway Plastics Engineering LLC March 2013 - Present
Orion Medical Mgmt November 2008 - March 2013
AAA Auto Club South November 1997 - October 2008
Skills
Budgeting, Financial Reporting, Analysis, Audit, Reconciliations, Accounting, Forecasting, General Ledger, Excel, Fixed Assets, Mergers, Reconciliation, Financial Analysis, Account Reconciliation, Financial Management, Variance Analysis, Journal Entries, Tax, P&L, Performance Dashboards, Staff Supervision, Strategic Financial..., Pivot Tables, Vlookup, Office 2010, Year-end Close, Accounts Payable, PowerPoint, Sarbanes-Oxley Act, Budgets, Auditing, Microsoft Excel, Cash Management, Mas 90, Cash Flow, Financial Accounting, Treasury Management, Financial Statements, Monthly Close Process, Payroll, Internal Controls, Depreciation, Cash Flow Forecasting, Monthly Closing, Consolidated Financial..., Finance, Internal Audit, Management
Education
Saint Leo University 2011 — 2013
MBA, Business Administration and Management, General, 3.91
State University of New York at New Paltz 1995 — 1997
Bachelors, Accounting
AAA Auto Club South May 2011 - Present
Insurance Sales Network of America January 2007 - May 2011
Skills
Life Insurance, Annuities, Disability Insurance, Medicare Supplements, Critical Illness, Travel Insurance, Health Insurance, Fixed Annuities, Term Life Insurance, Insurance, Medicare, Small Business, Whole Life, Property & Casualty..., Retirement Planning, Health Savings Accounts, Marketing, Recruiting, Long Term Care Insurance, Long-term Care, Brokers, Commercial Insurance, Underwriting, Employee Benefits
Education
University of Michigan 2003 — 2007
BA, Financial Economics
University of Michigan 2003 — 2007
Economics, Econometrics and Quantitative Economics
First Florida Insurance of Ormond Beach January 2008 - Present
AAA Auto Club South 2005 - 2006
WT Shively Insurance Agency 2000 - 2003
Tower Hill Insurance Group 1997 - 2000
Tower Hill Insurance Group 1996 - 1997
Skills
Process Improvement, Access, Casualty, Insurance, Liability, Workers Compensation, Claims Management, Commercial Lines, Marketing, Property & Casualty..., Umbrella Insurance, Commercial Insurance
Education
University of Florida
BA, Cultural Anthropology
Comcast Business January 2015 - Present
Nike January 2015 - Present
Sprint July 2013 - May 2014
Sprint- Boost Mobile/Virgin Mobile April 2009 - July 2013
AAA Auto Club South August 2007 - April 2009
AT&T-Wireless Warehouse January 2002 - July 2007
Skills
Team Building, Account Management, Sales, Strategic Planning, Sales Management, Team Leadership, Customer Service, Cross-functional Team..., New Business Development, Retail, Marketing, Microsoft Office, Sales Operations, Process Improvement, Product Marketing, Salesforce.com, Customer Satisfaction, Cold Calling, Management, Training, Budgets, Marketing Strategy, Project Management, Entrepreneurship, Direct Sales, Merchandising, Competitive Analysis, Business Development
Education
Strayer University-Tennessee 2012 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.41
University of Tennessee-Knoxville 1999 — 2003
BA, Communications
Missouri Valley College 1998 — 1999
N/A, Computer Science
Hertz Local Edition July 2011 - Present
Huffman and Associates July 2010 - May 2011
AAA Auto Club South January 2010 - March 2010
Skills
Customer Service, Management, Marketing, Social Networking, Sales, Leadership, Microsoft Office, PowerPoint, Event Planning, Social Media Marketing, Microsoft Excel
Education
University of Central Florida - College of Business Administration 2007 — 2011
Marketing, Marketing
AAA Auto Club South July 2015 - Present
University of Phoenix 2012 - Present
SYAFL 2014 - 2015
Nestle Professional Vitality August 2012 - May 2013
AutoZone September 2010 - August 2012
FBI November 2011 - May 2012
U.S. Immigration and Customs Enforcement (ICE) August 2011 - November 2011
United States Marine Corps April 2004 - August 2011
Education
University of Phoenix 2010 — 2015
Bachelors in Information Technology
Tavares High School 1999 — 2003
High School Diploma
PSCU October 2014 - Present
PSCU April 2013 - September 2014
AAA -The Auto Club Group January 2008 - April 2013
AAA Auto Club South June 1997 - January 2008
Skills
Performance Management, Vendor Management, Employee Relations, Recruiting, Human Resources, Organizational..., New Hire Orientations, Training, Leadership, Program Management, Benefits Administration, Team Building, Deferred Compensation, Strategic Planning, Business Strategy, Onboarding, Employee Engagement, Employee Benefits, Talent Management, Insurance, Talent Acquisition, Succession Planning
Education
University of Florida
Bachelor of Arts Degree, Sociology/Psychology
Plant City Community Development Corporation August 2014 - Present
AAA Auto Club South October 2013 - Present
Accountemps September 2013 - October 2013
Gans, Gans & Associates February 2013 - July 2013
Hillsborough Community College September 2009 - January 2013
On Demand Lawn Maintenance August 2007 - August 2011
Ybor City Museum June 2010 - July 2010
Skills
Operations Management, Project Management, Project Planning, Project Finance, Financial Reporting, Managing Database, Budget Management, Operational Risk..., Cash Flow Management, Data Analysis, Risk Assessment, Financial Risk, Web Design, Grant Administration, Grant Writing, Real Estate Development, Real Estate Financing, Time Management, Microsoft Office, Microsoft Excel, Accounting
Education
Universidad Antonio de Nebrija 2013 — 2013
International Business/ Spanish Studies
University of Tampa - John H. Sykes College of Business 2011 — 2013
B.A. International Business & Management, Accounting and Finance, Senior
Hillsborough Community College 2009 — 2011
Associate of Arts (AA) Business Administration & International Marketing, Business Administration and Management, General
Accurate Staffing May 2012 - July 2013
AAA Carolinas June 2009 - February 2010
Convergys February 2009 - June 2009
Florida Department of Corrections January 2007 - September 2007
AAA Auto Club South February 2006 - January 2007
Stanley Steemer April 2004 - January 2005
Skills
Customer Service, EMT, BLS, Hazmat Response, HIPAA, NIMS, Communication, Medical Terminology, Critical Thinking, Report Writing, Time Management, Microsoft Office, Web Design, Environmental Science...
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Environmental Science, 3.5
Lake Worth High School 1996 — 2000
High School, Air Force JROTC
Tennessee Department of Health January 2015 - April 2015
AAA Auto Club South January 2014 - June 2014
Massage Envy Spa September 2013 - January 2014
Wireless Advocates February 2013 - September 2013
Skills
Public Speaking, Research, Teaching, Microsoft Office, PowerPoint, Microsoft Word, Public Health, Microsoft Excel, Healthcare, Clinical Research
Education
Tennessee State University 2009 — 2015
Healthcare Administration and Planning, Health/Health Care Administration/Management, 3.0
McAfee Security September 2013 - Present
Sesame Communications November 2014 - February 2015
IC Intracom September 2013 - October 2014
AAA Auto Club South December 2007 - September 2013
Bay News 9 June 2005 - November 2007
WFTX / Fox 4 November 2004 - June 2005
WFTX / Fox 4 February 2004 - November 2004
Digital Photo September 2002 - April 2003
Skills
InDesign, Illustrator, Layout, Dreamweaver, Photoshop, Flash, Video, Motion Graphics, Multimedia, Adobe Creative Suite, Logo Design, Graphic Design, Brochures, Video Editing, Retouching, HTML, CSS, Web Design, After Effects, Magazines, Adobe Acrobat, Graphics, Mac, Pre-press, Art, Interaction Design, Art Direction, Copywriting, QuarkXPress, Animation, Posters, Branding & Identity, Creative Direction, Illustration, Corporate Identity, Digital Photography, Direct Mail, Vector Illustration, Image Manipulation
Education
University of Florida 1999 — 2003
Bachelor of Arts, Digital Arts and Sciences
AAA Auto Club Group July 2013 - Present
AAA Auto Club South Travel December 2010 - July 2013
AAA Auto Club South December 2000 - December 2010
AAA Auto Club South Travel Agency May 1998 - December 2000
AAA Auto Club South Travel Agency February 1993 - May 1998
Skills
Recruiting, Event Planning, Temporary Placement, Interviews, Sales, Coaching, Leisure Travel, Selling Skills, Negotiation, Business Development, Database Marketing, Tourism, Travel Planning, Call Center, Brand Management
Education
University of Phoenix 2007 — 2012
Bachelors of Science, Business Marketing, Business Marketing, 3.4
Axia College at the University of Phoenix 2007 — 2009
Associates of Arts, Business, 3.64
AAA Auto Club South April 2015 - Present
The University of Memphis August 2012 - December 2014
Jack Anna Beanstalk December 2012 - August 2014
Desoto Athletic Club August 2011 - July 2014
Pier 1 Imports November 2012 - August 2013
Skills
Fundraising, Problem Solving, Collaborative Problem..., Teamwork, Creative Services, Social Media Marketing, Marketing Communications, Advertising, Microsoft Office, Goal Seek, Consumer Behaviour, Marketing Research, Sales, Microsoft Excel, Social Media, Customer Service, PowerPoint, Microsoft Word, Marketing, Leadership
Education
The University of Memphis 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing Management
The University of Southern Mississippi 2009 — 2010
Accounting
Pershing, a BNY Mellon company April 2013 - Present
Stetson University August 2010 - July 2011
Sun Trust Bank April 2005 - November 2006
Bank One October 2000 - July 2003
AAA Auto Club South March 2000 - October 2000
Skills
Financial Analysis, Customer Service, Banking, Finance, Investments, Microsoft Excel, PowerPoint, Portfolio Management, Microsoft Office, Loans, Spanish, Leadership, Commercial Banking, Commercial Lending, Credit, Credit Cards, Tax Preparation, Authorization, Accounts Payable, Chargebacks, Cross Selling, Notary Public, Home Equity Lines of..., Estate Accounts, Trust Accounts, Financial Services, Customer Satisfaction, CRM, Sales, Microsoft Word, Management, Analysis, Time Management, Research, Teamwork, Social Networking, Marketing, Data Analysis
Education
Stetson University 2010 — 2014
Bachelor's Degree, International Business
Universidad Central de Costa Rica 1996 — 1997
Tourism and Travel Services Management
American Business Academy 1994 — 1996
Tourism and Travel Services Management
Partner at Snoke, Seefeldt & Ramirez Insurance Services April 2013 - Present
California Farm Bureau Federation 2007 - 2015
Owen-Dunn Insurance Services April 2010 - February 2013
AAA Auto Club South February 1998 - March 2005
Skills
Insurance, Commercial Insurance, Health Insurance, Term Life Insurance, Underwriting, Life Insurance, Umbrella Insurance, Liability, Workers Compensation, Professional Liability, Property & Casualty..., Brokers, Sales, Small Business, Account Management, Marketing, New Business Development, Agribusiness, Employment Practices..., Legal Liability, Claim, D&O, Fixed Annuities, Casualty, Customer Service, Long-term Care, Employee Benefits, Commercial Lines, General Insurance, Homeowners, Reinsurance, Whole Life, Inland Marine, Sales Management, Universal Life, Selling, Time Management, Accident, Customer Retention, Health Savings Accounts, Claims Management, Property, Excess, Group Insurance, Agents, Disability Insurance, Retirement, Retirement Planning, ATV, Long Term Care Insurance
Education
Texas Christian University
AAA Auto Club South January 2011 - Present
Liberty Mutual Insurance May 2005 - January 2011
Enterprise Rent-A-Car October 1997 - May 2005
Skills
Property & Casualty..., Umbrella Insurance, Insurance, Homeowners, Term Life Insurance, Life Insurance, Fixed Annuities, Whole Life, Commercial Lines
Education
University of Massachusetts, Amherst 1991 — 1996
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
TECO Energy June 2014 - Present
American Advertising Federation, Fourth District 1998 - Present
United Way Suncoast September 2008 - June 2014
AAA Auto Club South August 2003 - September 2008
Tampa Bay Advertising Federation 2000 - 2008
Florida Power (currently Duke Energy) 1997 - September 2000
Skills
Creative Direction, Creative Strategy, Grammar, Creative Development, Marketing Communications, Copywriting, Marketing Strategy, Marketing, Direct Mail, Advertising, Integrated Marketing, Email Marketing, Newsletters, Public Relations, Art Direction, Corporate Branding, Social Media, Social Media Marketing, Management, Event Planning, Media Relations, Direct Marketing, Social Networking, Strategic Communications, Strategic Partnerships, Online Marketing, Online Advertising, Event Management, InDesign, Graphic Design, Press Releases, Adobe Creative Suite, Corporate Communications, Brand Development, Fundraising, Market Research, SEO, Nonprofits, Blogging, Media Planning, Lead Generation, Digital Marketing, Editing, Trade Shows, Facebook, Internal Communications, Brand Management, Branding & Identity, Content Strategy, Marketing Research
Education
University of North Carolina at Chapel Hill 1972 — 1976
B.A., International Relations
District School Board of Pasco County October 2004 - June 2014
Bisk Education February 2002 - August 2004
TLC Laser Eye Centers December 1999 - May 2001
Aston Gardens 1997 - 1999
ClubCorp November 1994 - May 1997
AAA Auto Club South May 1994 - November 1994
ClubCorp 1990 - 1993
Skills
Holistic Health, Nutritional Counseling, Patient Education, Presentation Coaching, Public Speaking, Training, Coaching, Marketing, Sales, Newsletters, Editing, Event Planning, Team Building, Mentoring, Team Leadership, Community Relations, Senior Living, Customer Service, Social Media, Public Relations
Education
Institute for Integrative Nutrition 2014 — 2015
Health Coaching
University of South Florida 1989 — 1993
Bachelor of Arts (BA), Communication
Tulane University
Corporate Governance
Villanova University
Project Management
AAA Auto Club South June 2014 - Present
Sentara College of Health Sciences March 2013 - July 2014
NBN April 2007 - March 2013
Foremost Travel & Tours June 2003 - February 2007
Bentwood Productions, Inc. January 1997 - June 2003
The National Designated Driver Foundation January 1992 - January 1998
Jackson & Company 1994 - 1994
Skills
Project Management, Public Speaking, Management Skills, Branding & Identity, Business Development, Business Planning, Consulting, Digital Marketing, Employee Relations, Search Engine Ranking, SEO, SEO copywriting, E-commerce SEO, SEM, Google Analytics, Google Adwords, Keyword Research, Keyword Generation, Keyword Density, Social Media Marketing, Email Marketing, Google Webmaster Tools, Adobe Fireworks, Adobe Creative Suite, Adobe Dreamweaver, HTML, CSS, CMS, FTP, XML feeds, Unix Server Environment, Windows Server..., Web Development, Online Marketing, Marketing, Web Analytics, Web Design, Entrepreneurship, Advertising, Management
Education
University of Florida 1992 — 1994
Bachelor of Science, Public Relations
Troy University 1990 — 1992
Journalism
Florida Governor College 1990 — 1990
College Prep, Economics, Philosophy & other gifted programs - college prep; 1:100 students selected by FL Governor
Seminole High School
AAA Auto Club South 2012 - Present
CSC - Communications Supply Corp. 2009 - 2010
Wholesale Lending Online 2005 - 2009
Graybar Electric May 2003 - March 2005
Graybar Electric January 2001 - April 2003
Rexel May 1998 - January 2001
Danbru Wire and Cable May 1997 - May 1998
Skills
Sales, Market Analysis, Analytics, Territory Development, Residential Mortgages, Client Relations Skills, Product Marketing, Solution Selling
Education
University of Evansville
B.S. Business Administration, Marketing with 2.5 years of Engineering Mgmt. studies
University of San Diego
Certificate, Direct Marketing Boot Camp - 3 units
Security First Managers, LLC December 2010 - Present
AAA Auto Club South May 2009 - December 2010
Justice Insurance Group, LLC January 2006 - October 2008
Skills
Insurance, Underwriting, Claim, Customer Service, Casualty, Leadership, Management, Sales, Account Management, Business Analysis, Casualty Insurance, Liability, Strategic Planning, Business Analyst, Problem Solving, Decision Making, Communication, Critical Thinking, Software Testing, Agile Testing, Agile Methodologies, Process Improvement, Team Building, Marketing
Education
University of Central Florida 1993 — 1995
Bachelors, Business Management
North Hardin High School 1977 — 1980
The Auto Club Group 2011 - Present
AAA Auto Club South 2008 - 2010
AAA Auto Club South 2005 - 2007
AAA Auto Club South 1999 - 2004
The Tampa Tribune 1998 - 1999
University of South Florida 1994 - 1994
Skills
Art Direction, Creative Direction, Graphic Design, Typography, InDesign, Logo Design, Adobe Creative Suite, Layout, Corporate Identity, Illustrator, Illustration, Web Design, Graphics, Magazines, Corporate Branding, Marketing, Publishing, Creative Strategy, Publications, Concept Development, Creative Services, Branding, Direct Mail, Branding & Identity, Brochures, QuarkXPress, Adobe Acrobat, Brand Development, Newsletters, Mac, Dreamweaver, Copywriting
Education
University of Florida 1994 — 1998
Bachelor of Fine Arts (BFA), Graphic Design
Tampa Preparatory High School 1989 — 1994
AAA Auto Club South September 2013 - Present
Faneuil Inc May 2008 - September 2013
Faneuil Inc. May 2008 - September 2008
Sedgwick August 2005 - May 2008
Florida Department of Financial Services January 2004 - August 2005
Skills
Employee Relations, Employment Law, Recruiting, Staff Retention, Staff Development, Alternative Dispute..., Benefits Administration, Training & Development, Orientation & Onboarding, Mediation & Advocacy, Organizational..., Performance Management, Leadership Development, HR Policies, HRIS, Workers Compensation, Workers' Compensation..., Resume Writing, Ultipro, New Hire Orientations, Employee Benefits, Personnel Management, Conflict Resolution
Education
Troy University 2007 — 2008
Master of Science, Human Resource Management
University of Central Florida 2001 — 2001
Bachelor of Science, Criminal Justice
University of Central Florida 1996 — 2000
Bachelor of Arts, Psychology
AAA Auto Club South October 2011 - Present
Skills
Insurance, Team Building, Event Planning, Teamwork, Sales, Public Relations, Project Planning, Sales Management, Marketing Strategy, Marketing
Education
Tampa Technical Institute 2000 — 2002
AD in Science, Computer Science
Universidad de Oriente (VE) 1981 — 1987
Licentiate degree, Marine Sciences
Tech Data May 2015 - Present
St. Petersburg College August 2003 - Present
Tech Data June 2011 - May 2015
Tech Data December 2003 - June 2011
Tech Data September 1999 - December 2003
City of Largo, FL September 1997 - September 1999
AAA Auto Club South June 1991 - September 1995
Skills
Strategic Planning, Business Analysis, Business Intelligence, Account Management, Forecasting, Process Improvement, Analysis, Team Leadership, Product Marketing, Project Management, Product Management, Program Management, Budgets, Data Analysis, Team Building, New Business Development, Business Development, Solution Selling, Sales Management, Business Strategy, Business Process..., Management, SAP, Marketing Strategy, Strategy, Sales, Analytics, Marketing, Telecommunications, Access, Finance, Pricing, Leadership, Training, CRM, Vendor Management, Salesforce.com, Cross-functional Team..., Business Planning, Executive Management, Time Management, Strategic Partnerships, Accounting, Enterprise Software, Sales Operations, Financial Analysis
Education
University of South Florida
Master of Arts
University of South Florida
Bachelors of Arts
The Auto Club Group July 2012 - Present
The Auto Club Group September 2010 - July 2012
AAA Auto Club South May 2004 - September 2010
Eckerd Youth Alternatives May 2000 - May 2004
Skills
Talent Acquisition, Talent Management, Full-cycle Recruiting, Job Analysis, Fair Credit Reporting..., Training Delivery, Staff Development, Assessments, Recruiting, Program Management, Leadership, Management, Internet Recruiting, FCRA, Interviews, Team Building, Sourcing, Employee Engagement, Temporary Placement, Coaching, Onboarding, College Recruiting, Background Checks, Career Development, Workshop Facilitation, Human Resources, Resume Writing, Time Management, HRIS, Employer Branding, Technical Recruiting, Project Management, Cold Calling, Customer Retention, Hiring, Leadership Development, Change Management, Vendor Management, Staffing Services, New Hire Orientations, Contract Recruitment, Conflict Resolution, Career Counseling, Training, Employee Training
Education
University of South Florida - College of Business Administration 1997 — 2000
Bachelor of Science (BS), Business Management/Human Resources
Home maker September 2014 - Present
AAA Auto Club South February 2012 - September 2014
State Farm Agent July 2011 - February 2012
Liberty Mutual Insurance January 2008 - July 2011
State Farm Insurance September 2004 - January 2008
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Life Insurance, Whole Life, Casualty, General Insurance, Liability, Underwriting
Education
The American College 2009 — 2011
LUTCF, Life underwritting
University of Pittsburgh-Johnstown 2000 — 2004
BS, Humanities
Colorado State Public Defender January 2012 - Present
Killmer, Lane & Newman LLP September 2011 - December 2011
Colorado State Public Defender August 2010 - August 2011
Public Service Credit Union October 2007 - April 2011
AAA Auto Club South January 2000 - August 2007
Doug Fox Travel 1986 - 1998
Skills
Criminal Defense, Appeals, Juvenile Law, Legal Research, Legal Writing, Criminal Law, Personal Injury, Courts, Westlaw, Legal Assistance, Commercial Litigation, Mediation, Litigation, Civil Litigation, Hearings, Trial Practice, Public Speaking, Motions, Legal Issues, Jury Trials, Family Law, Civil Rights, Immigration Law, Constitutional Law, Administrative Law, White Collar Criminal..., Torts, Depositions, Wills, Arbitration, Pleadings, Appellate Practice
Education
University of Denver - Sturm College of Law 2007 — 2011
Juris Doctor, Law
The University of Tennessee at Chattanooga 2004 — 2006
B.S., Legal Assistant Studies
City of Houston January 2014 - Present
International Association of Drilling Contractors August 2013 - November 2013
CURB Networks December 2012 - July 2013
Hearst Media Services January 2012 - July 2012
Enterprise Rent-A-Car February 2010 - January 2012
Enterprise Rent-A-Car April 2008 - February 2010
Enterprise Rent-A-Car March 2007 - April 2008
AAA Auto Club South October 2005 - January 2007
Fox 17 Nashville January 2005 - August 2005
Tennessee State University Campus Radio August 2002 - August 2005
Skills
Facebook, Social Media, Editing, Social Media Marketing, Microsoft Office, PowerPoint, Marketing, Event Planning, Recruiting, Interviews, WordPress, Public Speaking, Management, Customer Service, Sales, Research, Corporate Communications, Social Networking, Radio, •Interacts well with..., Marketing Communications, •Capable of handling..., Fundraising, Nonprofits, •Pays high attention..., Media Relations, Public Relations, AP Style, •Microsoft Office..., •Display problem..., •Ability to conduct..., •Familiar with social..., •Excellent oral,..., Broadcast, •Writing & editing..., •Writing & editing for..., Editorial, Job Fairs, Press Releases, Leadership, Newsletters
Education
Texas Southern University 2010 — 2013
Master of Arts, Journalism
Tennessee State University 2001 — 2005
Bachelor of Science, Mass Communications
TalentKeepers July 2015 - Present
Alliance Communications July 2008 - August 2015
Freelance January 2011 - January 2013
AAA Auto Club South May 2006 - February 2007
Skills
System Administration, Servers, Cloud Computing, Network Security, Computer Security, Python, PHP, Web Development, IIS, SEO, Software Development, HTML, MySQL, Network Administration, SQL, Networking, Databases, Web Applications, Active Directory, Microsoft SQL Server, Web Analytics, Database Design, Disaster Recovery, WordPress, Troubleshooting, Virtualization, Storage Virtualization, DHCP
Education
University of Central Florida
B.S. Computer Science, Information Technology
Lake Mary
AAA Auto Club South June 2006 - Present
Answers Systems Inc May 2004 - May 2006
Equant 2001 - 2004
Education
University of Nevada-Las Vegas 1991 — 1996
AAA Auto Club South January 2014 - Present
Amscot Financial May 2012 - January 2014
Starwood Vacation Ownership July 2007 - April 2012
Starwood Vacation Ownership June 2002 - July 2007
Upbeat Inc January 2000 - June 2002
Computer Outfitters 1986 - 2000
Skills
Business Intelligence, Crystal Reports, Microstrategy, Business Analysis, Visio, Business Basic, BBx, Process Improvement, Microsoft SQL Server, Requirements Analysis, Data Warehousing, SharePoint, SDLC, Databases, Access, ETL, Visual Basic, SQL, Systems Analysis, Integration, Analytics, Java, Software Development, Leadership, Team Leadership, Oracle, T-SQL, Software Project..., Data Analysis, Database Design, Project Management, Data Modeling, Business Process, Software Documentation, Business Objects, Requirements Gathering, Agile Methodologies, MS Project, SSRS, SSIS, Enterprise Architecture, Unix, VB.NET, .NET, XML, PL/SQL, IIS, SOA, VBScript, Web Applications
Education
University of Arizona 1985 — 1987
MBA, MIS
University of Arizona 1976 — 1982
Biology, Education
FUTURITY FIRST Insurance Group August 2012 - Present
AAA Auto Club South July 2010 - July 2012
Agency Desk, Inc. January 2008 - June 2010
Western & Southern Financial Group November 2006 - December 2007
Bankers Life and Casualty August 2004 - October 2006
Mutual of Omaha January 2000 - July 2004
Skills
Insurance, Fixed Annuities, Disability Insurance, Life Insurance, Long-term Care, Retirement Planning, Brokers, Strategic Planning, Sales, Retirement, Investment Strategies, Health Insurance, Term Life Insurance, Whole Life, General Insurance, Investment Advisory..., Investments, Financial and Insurance..., Business Development, Property & Casualty..., Strategic Financial..., Small Business, Financial Planners, Accident, Certified Senior Advisor, Employee Benefits, Underwriting, Long Term Care Insurance, Claim, Commercial Insurance, 401k, Field Management Award, Critical Illness, Estate Planning, IRAs, Financial Services, Financial Advisory, Career Manager Award, Community Service Award, Mentoring and Coaching, Legacy and Business..., Federal Employee..., Recruiting, Medicare, Universal Life, Training and Business..., Financial Planning
Education
Universidad de Puerto Rico 1971 — 1975
Bachelor's Degree, Finance and Economics
Notre Dame High School 1968 — 1970
General, General Studies
AAA Auto Club South September 2011 - Present
Fifth Third Bank November 2007 - November 2008
CBA Financial Services June 2005 - November 2007
JPMorgan Chase May 2004 - June 2005
Skills
Sales, Life Insurance, Insurance, Property & Casualty..., Term Life Insurance, Fixed Annuities, Disability Insurance, Marketing, Health Insurance, Commercial Insurance, Sales Management, Umbrella Insurance, Marketing Strategy, Underwriting, General Insurance, Customer Service, New Business Development, Account Management, Long-term Care, Strategic Planning, Small Business, Microsoft Office, Start-ups, Investments, Risk Management, Entrepreneurship, Financial Analysis, Microsoft Excel
Education
St. Xavier University 2011 — 2013
Master of Business Administration (MBA), Finance and Financial Management Services, 3.6
University of Illinois at Chicago 1992 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Bay Breeze Designs 2009 - Present
AAA Auto Club South February 2007 - March 2009
Oil Price Information Service April 2006 - August 2006
Oil Price Information Service April 2005 - August 2006
Kaulkin Ginsberg Company August 2004 - April 2005
Case/Design Remodeling June 2001 - April 2004
Skills
Marketing Strategy, Marketing, Direct Marketing, Advertising, Marketing Communications, Email Marketing, Direct Mail
Education
University of South Carolina-Columbia 1996 — 2001
Bachelor of Arts, Journalism - Advertising
AAA Auto Club South December 1998 - Present
Skills
Time Management, Project Planning, Hotels, Research, Vacation, Customer Service, Insurance, Event Planning, Microsoft Office, Public Speaking, Marketing, Microsoft Excel, Social Media, Leadership, Microsoft Word
Education
Towson University 1988 — 1994
Bachelor of Science (BS), Geography
Raymond James Financial, Inc. July 2014 - Present
Magazine Feature Writing and Small Business Marketing 2008 - Present
Raymond James Financial Inc. May 2012 - July 2014
Raymond James Financial May 2010 - May 2012
22squared February 2007 - March 2008
22squared (formerly WestWayne) 2007 - 2008
Raymond James 2004 - 2007
Raymond James Financial 2004 - 2007
Citysearch.com 2003 - 2006
AAA Auto Club South 2000 - 2004
Skills
Advertising, Newsletters, Marketing, Copywriting, Marketing Communications, Digital Marketing, Direct Mail, Press Releases, Social Media Marketing, Creative Direction, Integrated Marketing, Strategy, Creative Writing, Editing, Account Management, Editorial, Training, Brand Management, Publishing, Brochures, Management, Creative Strategy, Strategic Planning, Sales
Education
University of South Florida 2001 — 2003
AAA Auto Club South November 2010 - Present
AAA Auto Club South December 2008 - June 2011
AAA Auto Club South July 2007 - December 2008
NuStats 2000 - 2004
Education
Texas State University 1995 — 2000
Coldwell Banker Real Estate June 2015 - Present
The Auto Club Group October 2011 - May 2015
AAA Auto Club South 2009 - November 2011
AAA 1989 - 2008
Progressive 1981 - 1989
Progressive Insurance 1981 - 1989
Skills
Executive Management, Strategic Planning, Team Building, Mergers, Insurance, Leadership, Sales Management, Mergers & Acquisitions, Operations Management, Strategy, Coaching, Business Planning, Training, Budgets, Cross-functional Team..., Project Management, Business Development, Marketing, Vendor Management, Change Management, Management, Leadership Development, Program Management, Risk Management, Process Improvement, New Business Development, Business Strategy, Forecasting, Management Consulting, Contract Negotiation, Financial Analysis, CRM, Performance Management, Analysis, Team Leadership, Negotiation, Business Analysis, Sales, Organizational..., Business Process..., Account Management, Marketing Strategy, Entrepreneurship, P&L Management, Customer Satisfaction, Pricing, Competitive Analysis, Start-ups, Finance, Customer Retention
Education
University of Pennsylvania - The Wharton School 1973 — 1978
MBA & BA, Finance / Accounting
William Tennant 1969 — 1973
HS
Global Convergence, Inc. January 2014 - Present
The Girlfriend Konnection June 2009 - Present
MORE HEALTH Inc. October 2011 - January 2014
Shapes Total Fitness for Women October 2009 - October 2011
AAA Auto Club South February 2007 - September 2009
Humana July 2005 - February 2007
Shapes Fitness for Women October 2001 - July 2005
Tech Data January 1999 - October 2001
Tech Data December 1993 - January 1999
Skills
Marketing, Marketing Strategy, Product Marketing, Coaching, Social Media, Management, Advertising, Integrated Marketing, Leadership, Social Networking, Marketing Research, Sales, Business Development, Teaching, Product Development, Event Planning, SEO, Global Marketing
Education
Tampa College
Master
University of South Florida
BS
AAA Club Partners November 2014 - Present
AAA Ohio Auto Club September 2009 - October 2014
AAA Auto Club South December 2000 - October 2008
Dayton Power & Light 1995 - 2000
Skills
Leadership, CRM, Social Media Marketing, Strategy, Advertising, Direct Mail, Marketing, Budgets, Program Management, Marketing Strategy, Project Management, Public Relations, Strategic Planning, Partnerships, Competitive Analysis, Marketing Communications, Customer Service, Email Marketing, Membership, Entrepreneurship, Market Planning, Customer Retention
Education
University of Dayton 1989 — 1993
AAA Auto Club South Director of Insurance ServicesAAA East TennesseeFebruary 1978 - January 2007
Education
Tennessee Technological University 1975 — 1977
Master's, Education/History
Hometown Mortgage Services January 2014 - Present
AAA Auto Club South January 2014 - September 2015
Skills
Selling, Sales, Account Management, Sales Management, New Business Development, Marketing, Negotiation, Salesforce.com, Contract Negotiation, Marketing Strategy, Direct Sales, Sales Process, Advertising, Cold Calling, Business Development, Real Estate, Social Media Marketing, Solution Selling, Lead Generation, Marketing Communications
Education
Stillman College 1994 — 1995
University of West Alabama 1991 — 1993
The Auto Club Group May 2014 - Present
The Auto Club Group October 2010 - May 2014
AAA Auto Club South March 2007 - October 2010
Skills
Insurance, Call Centers, Customer Satisfaction, Customer Service, Strategic Planning, Team Building, Process Improvement, Team Leadership, Performance Management, Outlook, Public Speaking, Public Relations, Strategy, Training Delivery, Sales, Coaching, Operations Management, Leadership, Management, Customer Retention, Training, Leadership Development, Account Management, Sales Management, Vendor Management, Budgets, Recruiting, Human Resources, Program Management
Education
University of South Florida 1993 — 1995
Bachelor of Arts (B.A.), Mass Communication/Media Studies
St. Petersburg College 1991 — 1993
Associate of Arts (A.A.), Business/Commerce, General
AAA March 1977 - Present
AAA Auto Club South March 1979 - January 2009
Education
The University of Memphis
BBA, Marketing
Walmart June 2013 - January 2014
Walmart February 2012 - June 2013
Walmart January 2011 - March 2013
Walmart October 2009 - January 2011
AAA Auto Club South April 2007 - April 2009
AAA Auto Club South September 2000 - April 2007
Lebhar-Friedman February 1998 - September 1999
Sam's Club 1995 - 1997
Sam's Club 1994 - 1995
Skills
Strategy, Cross-functional Team..., Marketing Management, CRM, Brand Management, Marketing, Business Development, Leadership, Management, Strategic Planning, Product Development, Program Management, Marketing Research, Market Planning, Project Management, Sales Management, Budgets, Media Planning, Event Planning, Integrated Marketing, Sales, Online Advertising, Entrepreneurship, Competitive Analysis, Advertising, Negotiation
Education
University of Arkansas at Fayetteville
BSBA, Marketing
Walton Institute of Retailing
Continuing Education / Professional Courses
Advanced B2B Database Marketing, Database Marketing Institute; Creative Leadership
Continuing Education / Professional Courses
Dale Carnegie
Continuing Education / Professional Courses
AAA Auto Club Group July 2013 - Present
AAA Auto Club South 2007 - July 2013
ESC Loyalty 2002 - 2006
American Express Centurian Travel 1987 - 2001
American Express 1987 - 2001
Skills
Tourism, Leisure Travel, Management, Strategic Planning, Customer Retention, Leadership, Customer Satisfaction, Account Management, Event Planning, Luxury, Sales, Call Centers, Customer Service, Hospitality, Marketing, Marketing Strategy, Sales Management, Training
Education
University of Florida 1971 — 1975
Bachelor, Psychology
AAA Auto Club South May 2004 - Present
Skills
human, Business Strategy, General Insurance, Travel Planning, Marketing, Sales, Event Management, Event Planning, Hospitality, Social Media Marketing, Marketing Strategy, Advertising, Marketing Communications, Customer Satisfaction
Education
University of Phoenix 2009 — 2012
Business
University of Vermont 1988 — 1992
St Johnsbury Academy
AAA Auto Club South January 1997 - Present
Stop! Childrens Cancer, Inc. January 1990 - June 1995
Education
University of Florida 1964 — 1969
BA, Art Education
Wallace Insurance Inc October 2013 - Present
Starlite Cafe March 2011 - August 2011
AAA Auto Club South May 2009 - March 2011
Wallace Welch & Willingham May 2001 - November 2007
Skills
Chef, 220 Agent, Health Agent, Property & Casualty..., Insurance, Sales, Umbrella Insurance, Commercial Insurance
Education
Le Cordon Bleu 2007 — 2008
Chef, Culinary
University of Florida
BS, Advertising
AAA Auto Club South November 2007 - Present
Education
University of Mississippi 1970 — 1975
BA, History
Self September 2008 - Present
AAA Auto Club South 1997 - 2004
Merrill Lynch July 1987 - June 1992
St. John's River Community College August 1986 - June 1987
Stetson University September 1984 - July 1986
Stetson University September 1984 - June 1986
Western Michigan University September 1981 - July 1984
Skills
Sports marketing, Marketing Strategy, Marketing Communications, Public Relations, Online Advertising, Leadership, Strategic Planning, Advertising, Sales, Coaching, Public Speaking, Social Media Marketing, Marketing, Social Networking, Fundraising, Event Management, Online Marketing, Sports Marketing, Social Media, Event Planning, Account Management, Facebook, Team Building, Entrepreneurship, Customer Service, Sports Management, Sports, Athletic Training, Athletics, Sponsorship, Sports Coaching
Education
Stetson University 1984 — 1986
Masters in Counseling, Graduate
Roosevelt High School 1973 — 1975
College prep
Yankton College
Bachelor of Business Administration (B.B.A.), Business
Freddie Mac September 2014 - Present
Freddie Mac June 2010 - September 2014
Freddie Mac February 2009 - June 2010
Freddie Mac February 2006 - February 2009
Capital One March 2004 - February 2006
AAA Auto Club South December 2003 - March 2004
Florida Space Institute 2000 - 2002
Skills
SAS, Access, Financial Analysis, Analysis, SQL, Visio, Process Improvement, Business Analysis, Business Intelligence, Data Analysis, Program Management, Microsoft SQL Server, Business Process..., Project Management, Vendor Management, Portfolio Management, DB2, SQL DB2, SAS/SQL, Process Engineering, Six Sigma, Excel, Microsoft Office, Strategic Planning, Mortgage, Databases, PowerPoint, Change Management, Problem Solving, SQL Server, MS Project
Education
University of Central Florida 2000 — 2003
Masters, Industrial Engineering - Quantitative Analysis
Yashwantrao Chavan Maharashtra Open University 1995 — 1999
Bachelors, Mechanical Engineering
Axalta Coating Systems 2012 - Present
AAA Auto Club South 2010 - 2012
OMI Diagnostics 2008 - 2009
AIG Agency Auto 2004 - 2008
Nationwide Insurance 2003 - 2004
State Farm Insurance 2002 - 2003
American Airlines July 1988 - January 2002
Skills
Property & Casualty..., Life/Health, Leadership, Training, Sales, Coaching, Management, Account Management, Insurance, Marketing, Commercial Insurance, Claim, Process Improvement, Salesforce.com, New Business Development
Education
The University of Georgia 1983 — 1987
Bachelors, Journalism, Public Relations
The University of Georgia 1983 — 1987
Journalism, Public Relations, Advertising, and Applied Communication
West Georgia Kapp Sig
Marriott Hotels May 2015 - Present
Paradise Found Resorts May 2011 - May 2015
AAA Auto Club South May 2010 - June 2011
MetLife 2005 - 2008
AIG May 1999 - December 2006
Chateau Elan Hotel & Conference Center May 1997 - June 1999
Skills
Insurance, Negotiation, Microsoft Office, Leadership, Fixed Annuities, Life Insurance, Human Resources, Strategic Planning, Public Speaking, Event Planning, Guest Service Management, Team Management, Conflict Resolution, Workforce Management, Cross-functional Team..., Marketing, Customer Service, Finance, Sales, Retirement Planning, Management, Team Building, Hospitality, Hospitality Management, Budgets, Training, Event Management, Employee Benefits
Education
University of Phoenix 2013 — 2014
University of Phoenix 2004 — 2008
BS , Business Administration
JPMorgan Chase March 2013 - September 2015
Sistema Universitario Ana G. Méndez (SUAGM) January 2012 - 2015
AAA Auto Club South August 2010 - November 2011
Progressive Insurance February 1997 - July 2010
Skills
Microsoft Office, Microsoft Excel, Team Building, Leadership, Outlook, Insurance, Customer Service, PowerPoint, Underwriting, Strategic Planning, Public Speaking, Bilingual, Data Entry, Customer Retention, Experienced Sales..., Phone Etiquette, Call Centers, Umbrella Insurance, Health Insurance, Sales, Finance, Employee Benefits, Loans, Claim, Financial Services, Property & Casualty..., Sales Management, Microsoft PowerPoint, Accounting, Banking, Budgeting, Credit, Risk Management, Financial Planning, Teamwork, Management, Coaching, Strategic Thinking, Time Management, Spanish, Microsoft Word
Education
Universidad del Este (UNE) 2012 — 2016
Attending, Health Service Management, 3.98 GPA
Southeastern Academy of Travel and Tourism 1995 — 1995
Technical Degree, Travel and Tourism
SUAGM
Belle Meade Vacations 2008 - Present
AAA Auto Club South 2003 - 2008
Avant Travel 1997 - 2000
Skills
Travel Management, Travel Planning, Leisure Travel, Leisure, Tourism, Vacation, Cruises
Education
Madisonville North Hopkins
University of Kentucky
BA, Art History
International World of Vacations November 2004 - Present
AAA Auto Club South January 1983 - May 2003
Skills
Promotions, Public Relations, Team Building
Education
University of Miami
Hispanic-American Studies
JPMorgan Chase Bank March 2015 - Present
AAA Auto Club South August 2013 - March 2015
Element Funding September 2012 - September 2013
First Citizens Bank & Trust Company November 2009 - June 2012
Urban Trust Bank June 2009 - November 2009
Bank of America August 2008 - April 2009
Bank of America June 2007 - August 2008
Skills
Mortgage Lending, Loans, Banking, Consumer Lending, Loan Origination, Mortgage Banking, Credit Analysis, Leadership, Commercial Lending, Commercial Banking, Customer Service, Mutual Funds, Branch Banking, Residential Mortgages, Construction Loans, Commercial Mortgages, Branch Management, Mortgage Underwriting, VA loans, Credit, Small Business Lending, Retail Banking, Financial Analysis, Risk Management, Underwriting, Investments, Refinance, Credit Risk, FHA, Cross Selling, Portfolio Management, Team Building, Finance, Property & Casualty...
Education
United States Army Aviation School 1981 — 1982
University of Mobile 1977 — 1981
Bachelor of Science (B.S.), Accounting/ Business
AAA Auto Club South March 2013 - Present
Progressive Insurance July 2011 - December 2011
Allstate Financial August 2010 - June 2011
Education
University of Pittsburgh 2003 — 2006
Bachelor's degree, Communication and Media Studies
AAA Auto Club South August 2012 - Present
UCSB Development Department January 2012 - June 2012
UC Santa Barbara June 2010 - March 2011
Six Flags April 2008 - September 2009
Skills
Facebook, PowerPoint, Social Media, Social Networking, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Time Management, Teamwork, Outlook, Fundraising, Blogging, Spanish, Leadership, Communication, Data Entry
Education
University of California, Los Angeles 2012 — 2012
Biochemistry, Physics
Universität Potsdam 2011 — 2011
Germanistik, Kultur
University of California, Santa Barbara 2008 — 2012
Bachelor of Arts (B.A.), Biology, Psychology
The Auto Club Group January 2015 - Present
AAA Auto Club South January 1984 - Present
Skills
Sales, Customer Retention, Insurance, Customer Service, Strategic Planning, Team Building, Employee Benefits, Call Centers, Sales Management, Property & Casualty...
Education
University of Florida 1977 — 1981
Bachelor of Science
AAA Auto Club South
Skills
Customer Service, Team Building, Casualty, Umbrella Insurance, Commercial Insurance, Insurance, Life Insurance, Property & Casualty..., General Insurance
Education
University of Illinois at Urbana-Champaign
BS in Music Education
university of Illinois
AAA Auto Club South June 2008 - Present
Horace Mann January 2006 - May 2008
Liberty Mutual Insurance June 1998 - August 2005
Education
Le Tourneau University
MBA, International Business
The University of Texas at San Antonio
BBA, Management
AAA Auto Club South November 2011 - Present
Bouchard Insurance June 2006 - August 2011
Education
University of Miami - School of Business
Lowe's August 2013 - Present
AAA Auto Club South April 2012 - August 2013
UNC Charlotte 2009 - 2011
Bank of America 2007 - 2009
Ryan Homes June 2007 - September 2007
RBC Centura Bank 2003 - 2007
Skills
Credit, Stata, Credit Analysis, Quantitative Analysis, Statistical Modeling, Market Research, Business Strategy, Quantitative Analytics, Forecasting, Analytics, Economics, Time Series Analysis, SAS, Econometrics, Loans, Mortgage Lending, SPSS, Sales, Banking, Financial Modeling, Finance, Statistics
Education
UNC Charlotte 2009 — 2011
Master of Science (M.S.), Economics, 4.0
UNC Charlotte 1998 — 2002
Bachelor of Science (B.S.), Economics
UNC Charlotte 1998 — 2002
Bachelor of Science (B.S.), Mathematics
AAA Auto Club South October 2007 - Present
AAA Auto Club of New York March 1992 - September 2007
AAA Auto Club of New York March 2000 - October 2000
Education
State University of New York at Stony Brook 1988 — 1991
Bachelor of Arts (B.A.), English and Sociology
AAA Auto Club Group August 2012 - Present
AAA Auto Club South August 2000 - August 2012
Education
St. Petersburg College
Associate of Arts (AA), Business Administration
Self-employed August 2012 - Present
AAA Auto Club South January 1975 - January 1988
Skills
International Sales
Education
University of Detroit Mercy 1970 — 1975
Bachelor of Science (B.S.), Mechanical Engineering
AAA Auto Club South April 2006 - Present
Skills
Sales, Sales Management, Insurance, Account Management, Brokers, Customer Service, Marketing, Sales Operations, Direct Sales, Marketing Strategy, Team Building, New Business Development, Pricing, Cold Calling, Strategic Planning, Underwriting, Commercial Insurance, Leadership, Training, Customer Satisfaction, Property & Casualty...
Education
State University of New York College at Brockport 1970 — 1972
History Education
State University of New York College at Brockport
AAA Auto Club South Vice PresidentretiredJanuary 1971 - March 2006
Skills
Teaching, Microsoft Office, Public Speaking, Strategic Planning, Customer Service, Management, Team Building, Project Management, Research
Education
Mercer University
University of Connecticut
Sterling McCall body shop July 2010 - Present
Performance Collision June 2009 - July 2010
AAA Auto Club South March 2003 - July 2009
Skills
Customer Service, Marketing, Marketing Strategy, Property & Casualty..., Property Damage, Project Management
Education
Stephen F. Austin State University 1990 — 1994
Bachelor's degree, Marketing/Marketing Management, General
AAA Auto Club South Customer Service Rep.British AirwaysJune 1978 - March 2010
Skills
Customer Service, Sales, Negotiation, Management, Training, Tourism, Strategic Planning, Marketing Strategy, Marketing, Outlook, Extensive Travel...
Education
University of Miami 1972 — 1973
Florida Intl. University, French and History
Metro Nashville Public Schools August 2012 - May 2013
AAA Auto Club South April 1997 - August 2012
Skills
Curriculum Development, Curriculum Design, Classroom, Educational Leadership, Lesson Planning, Staff Development, Classroom Management, Educational Technology, Tutoring, Public Speaking, Research, Higher Education, Differentiated..., K-12, Literacy, Elementary Education, Community Outreach
Education
Tennessee State University 2007 — 2010
Master of Education (M.Ed.), Educational Leadership and Administration, General
Tennessee State University 2000 — 2004
Bachelor of Science (B.S.), Speech Communication and Rhetoric
AAA Auto Club South
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Health Insurance, Underwriting, Life Insurance, Liability, Umbrella Insurance, Casualty, Customer Service, Sales, Term Life Insurance, Legal Liability, Account Management
Education
University of California, Los Angeles
Liberty Mutual Insurance February 2012 - Present
AAA Auto Club South February 2010 - February 2012
Liberty National Life Insurance Company 2007 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
University of Central Florida 2005 — 2006
Computer Engineering
Edison State College 2003 — 2005
Associate of Arts (AA)
Cowart Insurance February 2013 - Present
AAA Auto Club South August 2009 - December 2011
State Farm Insurance April 2005 - August 2009
Skills
Property & Casualty..., Commercial Insurance, Life Insurance, Customer Service, General Insurance, Underwriting, Sales, Umbrella Insurance, Liability
Education
University of Florida 1998 — 2000
Bachelor of Health Science, Rehab Services
Daytona Beach Community College 1996 — 1998
Associate's Degree
We Insure Florida, Inc. April 2013 - Present
MetLife July 2011 - December 2012
AAA Auto Club South January 2008 - January 2011
Skills
Home, Auto, Business &..., Casualty, Commercial Insurance, Financial Services, Insurance, Property, Umbrella Insurance
Education
St. Thomas University
AAA Auto Club South April 2007 - April 2015
San Manuel Band of Mission Indians February 2007 - April 2007
Compass Group June 2005 - April 2006
ARAMARK Refreshment Services February 2004 - June 2005
San Diego Hilton Gaslamp Quarter June 2003 - February 2004
American Way Cruise Vacation October 1982 - May 2003
Education
The Art Institute of California-San Diego 2003 — 2005
Associate’s Degree, Science of Culinary Arts