arvato digital services
Industry: Company
DescriptionArvato Entertainment, formerly Sonopress, is the CD and DVD replication business of Bertelsmann. Founded in 1958 to supply gramophone record for Bertelsmann's music club and music label businesses, Sonopress became the world's second biggest replicator of optical discs. Founded: 1958 Parent organization: Arvato Subsidiaries: Zomax/MPO Ireland Limited, Saturn Solutions Corp.,
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arvato digital services Employees
Flextronics Ammericas LLC June 2009 - Present
Arvato Digital Services June 2005 - June 2009
Amazon.com September 2003 - June 2005
Skills
Employee Relations, Employee Engagement, Employee Training, Employment Law, Performance Management, Performance Improvement, Recruiting, Payroll, Employee Benefits, Project Coordination
Education
University of Nevada-Reno
Human Resources Management and Services
Western Nevada Community College, Fallon, Nevada
Human Resources Management/Personnel Administration, General
Microsoft October 2012 - Present
Freelance January 2005 - Present
Arvato Digital Services October 2010 - October 2012
Fruitzone Yogurt February 2009 - July 2009
EMC Mortgage December 2007 - August 2008
Masterpiece Acrylics September 2005 - November 2007
Emerald Valley Realty July 2004 - November 2007
Amerifund Home Mortgage November 2002 - July 2004
Wells Fargo 2000 - 2002
Skills
Training and Development, Train the Trainer, Content Development, Sales, Training Facilitation, Needs Analysis, Public Speaking, Staff Development, Problem Solving, Leadership Development, Staff Supervision, Staff Management, Motivational Speaking, Coaching, Goal Setting, New Business Development, Sales Management, Sales Rep Training, Sales Presentations, Sales Closing, Cross Selling, Up-selling, Sales Operations, Consultative Sales..., People Skills, Customer Service, Rapport Building, Negotiation, Conflict Resolution, Customer Retention, Call Center, Simultaneous..., Translation, Recruiting, Interviewing Skills, Microsoft Office, SharePoint, Microsoft Exchange, Adobe Captivate, Articulate Storyline, Keynote, Photoshop and..., Corel Draw, Data Analysis, Strategic Planning, Consulting, Banking, Mortgage Lending, Consumer Lending, Spanish
Education
University of La Verne
Psychology
Nails By Marissa April 2015 - Present
Marinello Schools of Beauty September 2014 - April 2015
TriNet January 2014 - June 2014
arvato digital services. October 2008 - December 2013
Skills
Project Management, SQL, Business Analysis, Microsoft Office, Java, Microsoft SQL Server, Customer Service, Program Management, JavaScript, Requirements Analysis, Change Management, Software Development, Team Leadership
Education
Hug High school 1994 — 1998
High School Diploma, General Studies
Truckee Meadows Community College
Venture One Construction March 2014 - Present
Kenwood Tile & Stone November 2013 - February 2015
Dan Beard Council, Boy Scouts of America January 2014 - February 2014
On Line Design, Inc. May 2013 - January 2014
Arvato Digital Services 2010 - 2012
383rd Medical Company 1990 - 1993
Skills
Account Management, Forecasting, Inventory Management, Cross-functional Team..., Supply Chain Management, Customer Service, Process Improvement, Operations Management, Microsoft Office, Team Building, Management, Logistics, Microsoft Excel, SAP
Education
University of Cincinnati 2006 — 2009
Bachelor's degree, Finance, Marketing
University of Cincinnati-Clermont College 2003 — 2006
Associate of Arts (AA), Business Administration and Management, General, Dean's List
Tupelo Honey Cafe May 2013 - Present
Arvato Digital Services August 2010 - May 2013
Colonial Oil June 2007 - December 2009
Skills
Accounts Payable, Account Reconciliation, Financial Analysis, General Ledger, Accounting, Fixed Assets, Microsoft Excel, Finance, Outlook, SAP, Access, Payroll, Forecasting, Teamwork, Analysis, Financial Accounting
Education
University of Phoenix 2011 — 2012
Masters of Science, Accounting
Valdosta State University 2002 — 2006
Bachelor of Fine Arts, Communication and Media Studies
Jet August 2015 - Present
NCR Corporation December 2014 - March 2015
Arvato Digital Services May 2014 - November 2014
Sierra Army Depot April 2011 - September 2013
Skills
Computer Hardware..., Computer Network..., Computer Science, Information Systems, Database Administration, Web Design, JavaScript, MySQL, CSS, HTML 5, Eclipse, Windows, Access, Computer Hardware, Computer Repair, Windows 7, Information Technology, Software Installation, Networking, Computer Maintenance, Troubleshooting, Databases, HTML, SQL, Web Development, Computer Security, Microsoft Excel, TCP/IP, Technical Support, Windows XP, Operating Systems, Hardware, Cisco Technologies, Routers, Switches, Visio
Education
Trident University International 2014 — 2017
Bachelor of Science (B.S.), Computer Science
Morrison University 2013 — 2014
Bachelor's of Science, Information Technology
American Express July 2012 - Present
Touching Lives Creatively June 2011 - Present
Daylight Foods December 2011 - July 2012
Century 21 M&M and Associates October 2009 - June 2011
Arvato Digital Services October 2007 - March 2009
Hewlett-Packard October 1998 - March 2006
Skills
Customer Service, Accounting, Office Management, Account Reconciliation, Billing Process, Procedure Development, Collections, Project Management, Business Analysis, Supervisory Skills, Finance, Analysis, Accounts Receivable, Access, Invoicing, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Program Management, Team Leadership, Training
Education
University of Phoenix 1999 — 2001
Bachelor of Science degree, Management
Century 21
Real Estate
Arvato Digital Services June 2012 - Present
Arvato Digital Services March 2010 - May 2012
Microsoft Licensing, GP 2008 - January 2010
Intrawest Placemaking 2006 - 2008
Skills
Program Management, Supply Chain Management, Business Onboarding, International Business, Operations Management, International Management, Problem Solving, Project Management, Communication, Change Management, Business, Management, Logistics, Business Analysis, Supply Chain, Budgets, Training
Education
PMI 2009 — 2009
PMP - Project Management Professional
University of Nevada-Reno 2006 — 2008
Bachelor of Science, Business with Supply Chain Focus
Arvato Digital Services April 2014 - Present
Charter Communications December 2013 - January 2014
LifeTouch Portraits INC October 2013 - December 2013
West Corporation January 2013 - June 2013
Amazon September 2006 - December 2012
Arbys January 2006 - June 2006
Wendys Resturant August 2004 - November 2005
Skills
Type 45wpm ...
Education
Truckee Meadows Community College 2011 — 2011
Certificate, Medical Administration, 13+
Western Nevada College 2006 — 2011
Associates Of Arts, Education, 13+
Fernley High School 2002 — 2005
Diploma, General Studies, 9-12
Arvato Digital Services February 2014 - Present
BlackLine Systems December 2012 - November 2013
NBCUniversal, Inc. April 2010 - December 2012
Anthony International March 2009 - April 2010
Meteorsite June 2008 - February 2009
Skills
JavaScript, MySQL, Web Development, .NET, jQuery, OOP, ASP.NET, CSS, Software Development, DHTML, PHP, Scrum, UML, Design Patterns, ASP.NET MVC, C++, Programming, E-commerce, REST, AJAX, LINQ, C#, Visual Studio, IIS, Microsoft SQL Server, TFS
Education
Universidade Federal do Rio de Janeiro 1996 — 2001
Bachelor of Science (BS), Computer Science
arvato Bertelsmann October 2014 - Present
Arvato Digital Services July 2013 - September 2014
Arvato Digital Services January 2012 - July 2013
ESN Interactive August 2010 - December 2011
Skills
Online Advertising, Web Analytics, Team Leadership, Affiliate Marketing, SEO, Social Media, Social Media Marketing, Google Analytics, Social Networking, E-commerce, Account Management, Data Analysis, SEM, Project Management, Lead Generation, Digital Marketing, Online Marketing, PPC, Google Adwords, Advertising, Marketing, Analytics, Marketing Communications, Email Marketing
Education
University of Minnesota - Carlson School of Management
Bachelor of Science in Business, Marketing, Supply Chain Management, Operations Management, Entrepreneurial Management
Arvato Digital Services October 2012 - Present
Arvato Digital Services February 2008 - October 2012
Skills
Troubleshooting, Active Directory, Technical Support, Process Improvement, Cloud Computing, Team Leadership, Data Center, Team Management, Microsoft SQL Server, Windows 7, SharePoint, Web Design, Back-end Programming, Data Analysis, Call Centers
Education
The Center for Advanced Learning 2005 — 2006
Gresham High School 2004 — 2006
Truckee Meadows Community College
Archway Marketing Services September 2014 - Present
Arvato Digital Services September 2013 - Present
University of North Dakota October 2010 - May 2012
Hugo's Family Marketplace January 2009 - December 2009
Skills
GIS, ArcGIS, Microsoft Dynamics, Geospatial, Digital Image Processing, Image Analysis, French, Python, Microsoft Office, Microsoft Excel, Microsoft Word, Spatial Analysis, Remote Sensing, Cartography, Geography, ArcMap, GPS
Education
The University of North Dakota 2007 — 2012
Bachelor of Science (B.S.), Geography
Université de Caen Basse Normandie 2010 — 2010
Study Abroad, French Studies
Grand Sierra Resort April 2015 - Present
Cloud Nine Celebrations July 2013 - Present
Arvato Digital Services April 2012 - January 2013
Arvato Digital Services July 2010 - May 2012
Arvato Digital Services November 2008 - June 2010
Macy's August 2007 - September 2008
University of Nevada Reno August 2005 - June 2007
Skills
Customer Service, Data Entry, Customer Satisfaction, Microsoft Office, Microsoft Excel, Process Improvement, Project Planning, Microsoft Word, PowerPoint, Sales, Event Management, Social Networking, Event Planning, Social Media Marketing, Training
Education
University of Nevada-Reno 2011 — 2017
MBA, Business
Wedding Planning Institute 2012 — 2013
Certified Wedding and Event Planner
University of Nevada-Reno 2003 — 2007
Bachelor of Arts, German, Music
The Garden City Group, Inc. July 2014 - October 2014
Sears Home Services August 2012 - September 2013
AppleOne Employment Services, Toronto, Canada April 2011 - June 2012
Arvato Digital Services March 2009 - January 2011
Collectcorp April 2006 - January 2009
The Learning Enrichment Foundation January 2005 - February 2006
Skills
Business Analysis, Software Project..., Pre-sales Technical..., Requirements Analysis, Project Planning, Troubleshooting, Security, Documentation, Risk Management, Systems Analysis, Software Documentation, Analysis, Project Management, Cross-functional Team..., Pre-sales, Management, Databases, Customer Service, Team Leadership, Technical Support, Training
Education
York University 2010 — 2013
Certificate, Business Systems Analyst/IT, B+
Learning Enrichment Foundation 2005 — 2006
Co-op Certificate, IT Project Management
Whilshire Software Technology, Hyderabad, India 2004 — 2004
Certificate, Oracle Database Administration
Zoom Technologies 2004 — 2004
Certificates, Linux, Solaris, MCSE, CCNA
University of Pune 2001 — 2004
Bachelor's Degree, Economics and Psychology, First Class
Arvato Digital Services July 2011 - Present
Slice Pizzeria January 2010 - July 2010
Louisiana Society for the Prevention of Cruelty to Animals August 2009 - December 2009
Skills
Customer Relations, Microsoft Office, Social Media, Client Services, SAP, Press Releases, Microsoft Excel, Account Management, Process Improvement, PowerPoint
Education
University of New Orleans 2006 — 2010
BA, Psychology- Marketing
Arvato Digital Services April 2015 - Present
arvato Systems March 2014 - Present
Microsoft July 2013 - March 2014
Walden's Coffeehouse August 2012 - June 2013
The Nevada Wolf Shop August 2011 - August 2012
Barrick Gold Corporation May 2011 - August 2012
Elko Area Chamber of Commerce May 2009 - August 2010
Skills
PowerPoint, Microsoft Word, Microsoft Office, Financial Analysis, Inventory Management, Microsoft Excel, Teamwork, Team Leadership, Customer Service, Data Analysis, Data Entry, Minitab, Leadership, Training, Project Management, Recruiting, Management, Sales, Time Management, Public Speaking, Process Improvement
Education
University of Nevada-Reno 2009 — 2013
Bachelor of Science (BS), Economics
Spring Creek High School 2005 — 2009
Arvato Digital Services July 2012 - October 2014
Baxter Healthcare 2009 - July 2012
Unison Engine Components / Smiths Aerospace May 2004 - October 2007
Steelcase July 1997 - May 2004
Skills
Change Management, Policy/Procedure..., Recruitment/Retention, Employee Relations, Performance Management, Employee Engagement, HRIS, Talent Management, Deferred Compensation, Succession Planning, Onboarding, Payroll, Human Resources, Workforce Planning, Talent Acquisition, HR Policies, New Hire Orientations, Personnel Management, Benefits Administration, Recruiting
Education
Western Carolina University 2001 — 2004
Masters, Human Resources
University of North Carolina at Asheville
Bachelor of Science, Business Management
University of Waterloo January 2010 - Present
University of Waterloo January 2010 - Present
Arvato Digital Services August 2009 - December 2009
University of Waterloo January 2007 - April 2009
University of Waterloo January 2007 - April 2009
University of Colombo July 2003 - June 2004
Skills
Strong numerical, analyt..., Familiar with web and..., Fluent in ANSI C++...
Education
University of Waterloo 2007 — 2009
Master of Mathematics, Applied Mathematics
University of Colombo 1998 — 2003
Bachelor of Science, Mathematics
Reno Initiative for Shelter Equality February 2014 - Present
ING 2013 - 2013
Independent July 2012 - 2013
Arvato Digital Services November 2010 - July 2012
OnTrac 2012 - 2012
Apex Performance Solutions, LLC April 2010 - November 2010
Kelly Services April 2007 - April 2010
RR Donnelley September 2006 - December 2007
Skills
Process Improvement, Business Analysis, Project Management, User Acceptance Testing, SharePoint, Visio, SAP, MS Project, Access, Technical Writing, Team Leadership, Program Management, Analysis, Management, Training, ERP, Business Intelligence, Change Management, Microsoft Office, Microsoft Excel, Team Building, Data Analysis, Testing
Education
University of Nevada-Reno
In Progress, Accounting/Marketing
Undisclosed May 2012 - Present
Arvato Digital Services September 2011 - May 2012
Arvato Digital Services April 2011 - September 2011
Arvato Digital Services September 2010 - April 2011
Apex Performance Solutions, LLC June 2010 - September 2010
Apex Performance Solutions, LLC October 2008 - June 2010
Apex Performance Solutions, LLC 2009 - 2009
Education
University of Nevada-Reno
Computer Information Systems
Concordia University September 2015 - Present
York University May 2014 - June 2015
York University September 2013 - April 2014
Arvato Digital Services November 2011 - August 2012
University of Waterloo September 2010 - April 2011
Canadian Tire April 2008 - September 2010
Skills
Report Writing, Proposal Writing, Creative Writing, Feature Writing, Technical Writing, Proofreading, Research, Sales Presentations, Group Presentations, Customer Service, Presentation Preparation, Teaching, Public Speaking, PowerPoint, Writing
Education
York University 2013 — 2015
Master's Degree, Communication and Culture
University of Waterloo 2010 — 2011
Masters of Arts— Degree, History
University of Guelph 2006 — 2010
Bachelor of Arts (B.A.), History
Butler Machinery April 2013 - August 2014
Arvato Digital Services February 2012 - April 2013
Skills
Human Resources, Recruiting, Benefits Administration, Internet Recruiting, Recruitment Advertising, Job Descriptions
Education
Jamestown College 2006 — 2010
Bachelor of Business Administration (BBA), Marketing
Microsoft June 2015 - Present
Microsoft January 2011 - Present
Arvato Digital Services February 2007 - January 2011
Colégio 7 de Setembro May 2000 - March 2006
Skills
Process Improvement, Management, SharePoint, Analysis, Software Documentation, Project Planning, Vendor Management, Program Management, Cross-functional Team..., Business Process..., Training
Education
Universidade de Fortaleza 1997 — 2001
Bachelor in Education, Pedagogy
Universidade de Fortaleza
Bachelor of Education (B.Ed.), Pedagogy
Gehl & Gehl August 2015 - Present
Manulife Financial January 2014 - May 2014
Nordia Inc. June 2013 - September 2013
STAPLES Canada October 2012 - June 2013
Arvato Digital Services January 2010 - January 2012
Arvato Digital Services October 2008 - January 2010
Arvato Digital Services June 2008 - October 2008
Arvato Digital Services March 2008 - June 2008
Arvato Digital Services July 2007 - March 2008
Computer Recycling Centre February 2007 - July 2007
Skills
Call Center, Customer Support, Workforce Management, BPO, Customer Satisfaction, Customer Experience, Contact Centers, Telemarketing, Outsourcing, Troubleshooting, Customer Service, Call Centers, Technical Support, Team Leadership, Leadership, Management, Vendor Management, Windows, CRM, Customer Retention, Training
Education
triOS College Business Technology Healthcare 2014 — 2015
Ontario College Diploma, Paralegal
Waterloo-Oxford DSS
Premier Logitech September 2013 - Present
Arvato Digital Services February 2011 - September 2013
TRIFUSION, LLC January 2008 - February 2011
Dell, Inc April 2005 - March 2008
DELL, INC January 1997 - January 2008
Dell Inc. January 2001 - January 2005
Dell February 2000 - January 2005
State and Local Government January 1999 - January 2001
Dell January 1997 - January 1999
CJC HOLDINGS January 1997 - January 1998
Skills
Strategic Planning, Management, International Logistics, Leadership, Program Management, Channel, Cloud Computing, Global Leadership, Business Process, Sales, Sales Operations, Strategy, Project Management, Budgets, Solution Selling, Government, Contract Management, Procurement, Logistics, Managed Services, Training, Account Management, Cross-functional Team..., Salesforce.com, Enterprise Software, Business Strategy, Direct Sales, Storage, Military, Partner Management, SaaS, Manufacturing
Education
The University of Texas at Austin
The University of Texas at Austin
American LegalNet April 2014 - Present
Farmers Insurance November 2012 - March 2014
Arvato Digital Services April 2012 - November 2012
America Voice / Secure IP February 2011 - April 2012
Software Visioneer January 2008 - February 2011
EarthLink June 2006 - November 2007
Gemstar TV Guide 1997 - 2005
Skills
Subversion, ASP.NET, JavaScript, Agile Methodologies, Web Services, Visual Studio, XML, LINQ, Microsoft SQL Server, Linux, .NET, jQuery, SOAP, C#, WCF, MFC, Perl, Unix, Software Engineering
Education
University of California, Los Angeles
B.S., Math/Computer Science
Yoga Flow SF August 2013 - May 2014
Freelance Design March 2013 - July 2013
Peace Corps August 2009 - December 2012
Arvato Digital Services January 2009 - August 2009
TheaterWorks September 2006 - October 2008
Connecticut Opera January 2003 - October 2008
Reno Philharmonic 1997 - 1999
Skills
Non-profits, Fundraising, Event Planning, Public Speaking, Microsoft Office, Grant Writing, Public Relations, Social Media, Event Management, Volunteer Management, Editing, Microsoft Excel, Proposal Writing, Community Development, Community Outreach, Marketing Communications, Nonprofits, Marketing, Advertising, Program Evaluation, Youth Development, Leadership
Education
University of Hartford 1999 — 2003
BA, Performing Arts Management / Marketing, Summa Cum Laude
Galena High School 1992 — 1996
Diploma
Apex Performance Solutions, LLC November 2013 - Present
Arvato Digital Services April 2012 - July 2013
Newmont Mining Corporation November 2006 - January 2011
Skills
Metallurgy, Privacy Law, Environmental Law, Intellectual Property, Chemistry, Legal Research, Legal Writing, Legal Advice, Legal Assistance, Legal, Organic Chemistry, Environmental Chemistry, Inorganic Chemistry, Environmental Science, Environmental Impact..., Research, Analysis, Travel, Time Management, Problem Solving, Multi Tasking, Contract Law
Education
University of Otago 2006 — 2011
Bachelor of Laws (LLB), Law
University of Otago 2006 — 2011
Bachelor of Science (BSc), Chemistry
Waihi College
High School Graduation
iQor January 2015 - Present
iQor 2012 - December 2014
Arvato Digital Services 2010 - 2012
Microcom Technologies 2008 - 2010
KLM Consulting, LLC 2007 - 2008
Direct Dialogue Fundraising (DDF) 2002 - 2007
Telepolis, Portal Digital 2000 - 2002
Skills
Account Management, BPO expertise, Training Delivery, Quality Management, Call Center Operations, Team Building, Cross-functional Team..., Workforce Management, Project Management, Analytical Skills, Outsourcing, New Business Development, Client Relations Skills, Strategic Hiring, Forecasting, PnL Management, Written & Oral..., Conflict Management, Customer Centric..., Multilingual, Diversity Champion, Call Center, BPO, Contact Centers, Strategy, Sourcing, Operations Management, Business Process..., Business Development, Change Management, Customer Service, Sales Operations, Recruiting, Management, Sales Management, Sales, Customer Experience, Project Planning, CRM, Process Improvement, Customer Satisfaction, Training, Vendor Management, Coaching, Marketing Strategy, Telecommunications, Budgets, Entrepreneurship, Leadership, Team Management
Education
Universitat Oberta de Catalunya 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Universidad Rafael Landívar 1990 — 1996
Licentiate degree, Social and Political Science
Arvato Digital Services April 2012 - Present
Skills
Microsoft Excel
Education
University of Nevada-Reno 2013 — 2016
Bachelors of Science, Human Development and Family Studies, General, Senior
Truckee Meadows Community College 2008 — 2012
Associates of Arts Emphasis in Psychology, Psychology, Sophmore
Reed High School 2004 — 2008
Diploma, General, 9-12
Patagonia September 2012 - Present
IQ Technology Solutions August 2011 - October 2012
arvato digital services, llc June 2005 - August 2011
LAN18 Computer Support 2007 - July 2011
Arvato Digital Services March 2007 - February 2008
New2U Computers January 2001 - January 2003
Skills
A+ Certified, PC hardware and..., SharePoint, Vendor Management, Project Management, Program Management, Windows Server, Team Leadership, Troubleshooting, Management, Networking, Hardware, Technical Support, Visio, Customer Service, Security, Windows, Database Administration, Microsoft Technologies, Time Management, Unix, Virtualization, System Deployment, Business Process..., Cisco Technologies, Active Directory, Process Engineering, Leadership, Windows 7, Software Documentation, Coaching, Computer Security, Help Desk Support, IT Operations, SQL, VPN, Disaster Recovery, Microsoft Certified..., Business Intelligence, Computer Hardware, Training, Network Administration
Education
University of Phoenix 2009 — 2013
BSIT, IT, networking, security
University of Phoenix 2009 — 2011
Associate's Degree, Information Technology/Networking
Regional Technical Institute 2000 — 2001
Cisco
Edward C. Reed High School 1999 — 2001
General Studies
Renew MD June 2014 - January 2015
Muckel Anderson CPAs January 2014 - August 2014
Desert Air LLC July 2012 - June 2013
Arvato Digital Services September 2011 - July 2012
Pack-N-Post June 2006 - March 2011
SOS Staffing/ Sierra Machinery July 2010 - December 2010
Skills
Accounts Receivable, Auditing, Tax Preparation, Financial Accounting, Partnership Taxation, ProSystem fx Tax, Estate & Gift Taxation, Invoicing, Microsoft Office, ProSystem fx Engagement, Accounts Payable, Logistics, Shipping, Inventory Management, Process Scheduler, Bookkeeping, Sourcing, Customer Service, General Ledger
Education
University of Nevada-Reno 2014 — 2015
Master's degree, Accounting, 1st Year Grad Student
University of Nevada-Reno 2013 — 2014
Bachelor of Science (B.S.), Accounting, Graduated
Truckee Meadows Community College 2010 — 2012
Associate of Arts (A.A.), Logistics, Materials, and Supply Chain Management
Truckee Meadows Community College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Flextronics March 2015 - Present
Flextronics June 2009 - February 2015
Arvato Digital Services August 2008 - June 2009
Skills
Customer Service, Operations Management, Training, Team Building, Inventory Management, Sales Management, Management, Sales Operations, Employee Training, Recruiting, Forecasting, Cross-functional Team..., Retail, Income Statement, Pricing, Business Development, Leadership, P&L Management, Sales, Leadership Development, Team Leadership, Relationship Management, Customer Satisfaction, Multi-unit, Internal Audit, Customer Retention, Client Liaison, Retail Sales, P&L, Coaching, Performance Management, Team Management, Employee Relations
Education
University of Nevada-Las Vegas 1991 — 1994
BA, Political Science
CustomInk LLC. February 2014 - June 2015
Arvato Digital Services May 2013 - January 2014
Morrison University January 2013 - May 2013
Macys May 2012 - January 2013
Starbucks Coffe Co. November 2007 - August 2009
Skills
Customer Service, Sales Experience, Leadership, Data Entry, Writting, Microsoft Office..., Types 85 words per..., Pays close attention to..., Culinary, CPR certified, People Skills, Persuasiveness, Creative Thinking, Computer-Aided Designs
Education
Truckee Meadows Community College 2011 — 2012
Associate's degree (in progress), Marketing
Sierra Nevada Job Corps 2010 — 2012
Certification, Office Administration, Completed
Shadow Ridge High School 2002 — 2006
Diploma, Basic Studies, B+ average
Arvato Digital Services January 2010 - December 2011
Arvato Digital Services November 2009 - January 2010
Arvato Digital Services April 2008 - November 2009
Sonic Drive-In May 2006 - July 2007
Sonic Drive-In May 2002 - May 2006
Skills
Management, Training, Customer Satisfaction, Leadership, Strategic Planning
Education
University of North Carolina at Asheville 2014 — 2016
Bachelor’s Degree, Computer Science
Viwa July 2015 - Present
Oakwood Worldwide August 2013 - July 2015
Alliance Beverage November 2012 - August 2013
Arvato Digital Services June 2010 - November 2012
Western Nevada Management November 2007 - December 2008
Ormat Technologies April 2007 - October 2007
VVU 1997 - 2004
Skills
Inventory Management, Computer Hardware, Computer Security, Internet Research, Microsoft Office, Troubleshooting, Process Improvement, Quality Assurance, Information Analysis, Business Communications, Excel, SQL Server, Property Management, Database Administration, System Administration, Operating Systems, Quality Auditing, Database Management, Data Warehousing, Data Mining, Data Entry, Forecasting, Project Finance, Financial Analysis, Financial Reporting, Financial Markets, Microsoft Excel, Management, Event Management, Customer Service, Leadership, Sales, Time Management, Marketing, Social Networking, Event Planning, Social Media
Education
University of Nevada-Reno 2003 — 2008
Bachelor of Science (B.S.), Finance, Economics; Information Systems
Fidelity Investments 2011 - 2013
Arvato Digital Services July 2011 - October 2011
OC Human Relations December 2010 - March 2011
Campus Entertainment, LLC March 2010 - October 2010
American Campus Communities September 2008 - June 2009
UC Irvine October 2007 - June 2009
Skills
Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Social Media, Event Planning, Research, Marketing, Sales, Public Speaking, Social Networking, Event Management, Spanish, Leadership, Management, Community Outreach, Facebook
Education
University of California, Irvine 2007 — 2011
B.A. International Studies, Political Science, Spanish, Conflict Resolution
American Honda Motor Company, Inc. August 2013 - Present
ERP Center, Inc May 2007 - Present
OMNOVA Solutions Inc. March 2013 - July 2013
Arvato Digital Services September 2009 - February 2013
Capgemini February 2009 - July 2009
ASICS 2009 - 2009
Allergan June 2007 - December 2008
Paramount Pictures October 2005 - May 2007
MGM March 2002 - September 2005
En Pointe Technologies October 1999 - February 2002
Skills
Highly skilled program..., 7 Full Life cycle..., Expert in delivering..., Transform customer..., Excellent understaning..., Self-starting and..., Ability to travel, work..., Skilled in using SAP..., Strong analytical...
Education
Universität Mannheim 1994 — 1996
MS, Computer Business Data
STG Inc. June 2014 - Present
Warren Wilson College February 2014 - July 2014
Arvato Digital Services 1997 - 2011
Skills
Computer Operations, Technical Writing, Editing, Social Networking, Responsive Web Design, Web Design, Social Media, WordPress, Content Management, Creative Writing, Copy Editing, Event Planning, Graphic Design, Video, Press Releases, Newsletters, Blogging, Photoshop, Customer Service, Copywriting, CSS3, HTML5, Mobile Web Design, SAP, Project Management, Leadership, Management, Program Management, Process Improvement
Education
AB Technical Community College 2012 — 2013
Diploma, Mobile Development
North Carolina School of the Arts 1987 — 1991
BFA, Stage Management, Design & Production
Arvato Digital Services August 2011 - Present
Arvato Digital Services August 2008 - August 2011
Arvato Services April 2004 - January 2006
Skills
Customer Relations, SAP, Microsoft Office, SAP R/3, Business Process..., Cost Savings, Social Media, Campaign Management, Logistics, Management, Customer Service, Vendor Management, Operations Management, Call Center, Service Delivery, Team Leadership, CRM, Change Management, Contact Centers, Analysis, Business Analysis, Project Planning, Project Management, Supply Chain Management, SAP CRM, Customer Experience, Outsourcing, Process Improvement, Workforce Management, Quality Assurance, Team Management, Customer Satisfaction, Call Centers, Program Management, Offshoring, BPO
Education
University of California, Los Angeles 2006 — 2007
Architecture
University of Phoenix 2004 — 2007
BS, Business/Marketing
Borg Warner Turbo Systems Inc Financial AnalystBorgWarnerJuly 2013 - Present
arvato, LLC December 2011 - July 2013
arvato digital services May 2008 - February 2012
arvato digital services October 2005 - May 2008
Mission Hospitals 1999 - 2004
Skills
Account Management, Forecasting, Process Improvement, Cross-functional Team..., Customer Service, SAP, Excellent verbal and..., Experienced in Global..., Analytical thinking &..., Accuracy and Attention..., Organization and..., Problem analysis, use..., Revenue Analysis, Operating Budgets, Management, Team Building, Supply Chain, Supply Chain Management, Pricing, Program Management, Financial Analysis, Key Account Development, New Business Development, Outsourcing, Onboarding, Microsoft Office:...
Education
University of South Carolina-Columbia 1986 — 1989
University of South Carolina-Columbia
Computer Science
Arvato Digital Services October 2010 - June 2011
The Historic Red Dog February 2010 - August 2010
The Beer Store May 2009 - February 2010
Minacs September 2006 - April 2009
Multi-Channel Communications Inc February 2003 - August 2006
Peterborough Golf and Country Club June 2001 - February 2003
Skills
MS Office Suite, Team Management, Account Management, Typing, Data Entry, Customer Service, Customer Retention, Communication..., Fluent English, Mathematics, Quality Assurance, Able To Multi-task, Priority Management, Staff Training, Inventory Management, Cash Handling, Report Writing, Quickbooks, Simply Accounting, Team Leadership, Money Handling, Call Center, Computer Literate, Cooking, Fast Learning
Education
Sir Sandford Flemming College 2008 — 2008
Business Administration - Accounting
Trent University 2007 — 2007
Business Admin, Philosophy
Adam Scott CVI 1996 — 2001
GED
Oxford Properties Group February 2012 - February 2013
Arvato Digital Services April 2011 - August 2011
Hewlett-Packard September 2009 - March 2010
Hewlett-Packard December 2008 - August 2009
EDS Group November 2007 - December 2008
Skills
Troubleshooting, Citrix, Active Directory, Windows 7, Customer Service, Vendor Management, Business Analysis, Process Improvement, Windows XP Pro, Microsoft Office, Blackberry Enterprise..., Incident Management, Project Coordination, Document Management, Software Documentation, ITIL Certified, RSA Ace Server, Project Management (PMP..., Polycom Video..., Account Management, Technical Recruiting, Help Desk Support, Security, XP
Education
University of Hertfordshire 1997 — 2005
Masters and BEng (Hons), Computer Science and Electrical and Electronic Engineering
Freelance September 2000 - Present
Arvato Digital Services April 2015 - August 2015
IntelliSource April 2014 - September 2014
Bureau of Land Management July 2010 - September 2014
Bureau of Land Management October 2008 - September 2013
That Furniture Fellow January 2000 - December 2007
Sundt Construction, Inc. July 2006 - August 2007
Hewlett-Packard May 2000 - January 2001
Oracle February 1998 - April 2000
TransPhone LLC January 1997 - December 1998
Skills
Marketing Strategy, Event Planning, Corporate Communications, Technical Writing, Process Improvement, Research & Development, Product Management, Product Lifecycle, Sales Support, Account Management, Training, Strategic Planning, Business Strategy, Management Consulting, Change Management, Project Management, Business Analysis, Customer Service, Program Management, Team Building, Microsoft Office, Leadership
Education
University of Phoenix 1997 — 2014
Master of Business Administration (MBA), Technology Management
University of Phoenix 1994 — 1997
Bachelor of Science (BS), Business Administration and Management, General
SalsaReno
St. Mary's High School, Stockton CA
Cum Laude
Arvato Digital Services October 2012 - Present
Sulpher School District October 2011 - Present
Manufacturers Bank October 2008 - August 2010
Lockheed Federal Credit Union September 2006 - September 2007
US Bank February 2004 - August 2006
WaMu January 1992 - February 2004
Skills
Loans, Commercial Banking, Leadership, Sales, Banking, Training, Coaching, Finance, Customer Service, Management, Investments
Education
University of Santo Tomas 1985 — 1989
Saint Paul College 1981 — 1984
High School
Arvato Entertainment 2013 - Present
Arvato Digital Services 2007 - 2013
Sonopress LLC 2004 - 2006
Sonopress, LLC 2003 - 2004
Sonopress 1995 - 2003
Skills
Process Improvement, Customer Service, Account Management, Supply Chain, Cross Functional..., Manufacturing, Team Leadership, Forecasting, Operations Management, Vendor Management, Team Building, Analysis, Program Management, SAP, Strategic Planning, Project Management, Cross-functional Team..., Logistics, Quality Management, Microsoft Office, Continuous Improvement, Business Process...
Education
University of North Carolina at Asheville
Bachelor of Science (B.S.), Audio Engineering
South Rowan Senior High School
WPT Consulting Inc. (President) January 2006 - Present
AbbVie 2013 - 2015
Stanley Security Solutions 2010 - February 2013
Amgen 2010 - 2010
Arvato Digital Services 2008 - 2010
Acsis Inc 2006 - 2008
Psion Teklogix 2004 - 2006
SAP April 2000 - June 2004
Education
University of Rhode Island 1994 — 1999
BS, Computer Engineering
University of Rhode Island 1994 — 1999
BA, German
Arvato Digital Services July 2010 - Present
Skills
ASP.NET, SOA, SQL 2008, WCF Services, C# 4.0, T-SQL, SSIS, SSRS, Outsourcing, Web Services, Microsoft SQL Server, CRM, Visual Studio, C#, E-commerce, Oracle, WCF
Education
University of Nevada, Las Vegas 1997 — 2001
BS
Arvato Digital Services March 2011 - Present
Arvato Digital Services April 2007 - March 2011
Deluxe Media Services 1997 - 2007
Credit Lyonnais 1995 - 1997
Skills
Forecasting, Financial Reporting, Analysis, Budgeting, Excel, SAP, Supply Chain, Strategic Planning, Financial Analysis, Problem Solving, Financial Control, Financial Modeling, PowerPoint, Microsoft Office, Budgets, Microsoft Excel, Process Improvement, Management, Auditing
Education
University of Illinois at Urbana-Champaign 1991 — 1993
MBA, Finance
University of Illinois at Urbana-Champaign 1987 — 1991
BA, Economics
CIGNA Healthcare July 2012 - Present
Viscent Orthopedic Solutions January 2012 - June 2012
Oklahoma City County Health Department January 2011 - April 2011
Arvato Digital Services January 2009 - August 2010
Trinity Consultants September 2007 - January 2009
Skills
Recruiting, Employee Relations, Human Resources, Customer Service, Health Insurance, Wellness, Public Health, Communication, Public Speaking, Licensed Life & Health..., Performance Management, HRIS, Leadership, Benefits Administration, Sales, Training
Education
University of Oklahoma Health Sciences Center 2010 — 2012
M.P.H., Health Administration & Policy
University of Nebraska-Lincoln 2001 — 2005
B.A., Journalism and Mass Communications
Kent Denver
Linamar December 2014 - Present
Linamar May 2012 - Present
Arvato Digital Services 2005 - 2009
arvato digital services January 2005 - February 2008
arvato 1997 - 2008
arvato digital services February 2001 - January 2005
Skills
Financial Analysis, SAP, Financial Reporting, Excel, Forecasting, Accounting, Business Analysis, Financial Modeling, Budgeting, Pricing, Invoicing, Analysis, Budgets, Cost Accounting, ERP, General Ledger, Management, Microsoft Excel, Payroll, Financial Accounting, Accounts Receivable, Accounts Payable, Access, Account Reconciliation, Cross-functional Team..., Process Improvement, Variance Analysis
Education
University of North Carolina at Asheville 1995 — 1997
BS, Accounting
Arvato Digital Services ProfessorUniversity of PhoenixAugust 2007 - Present
Education
University of Phoenix 2003 — 2006
JP MORGAN CHASE September 2013 - Present
JP Morgan Chase May 2012 - September 2013
Comerica Bank March 2011 - May 2012
Arvato Digital Services March 2009 - March 2011
1st Alliance Lending/Aegis Lending February 2003 - January 2007
STATE OF CT DEPT. OF CHILDREN AND FAMILIES October 1995 - February 2001
Skills
Project Planning, Coordination, Teamwork, Time Management, Analytical Abilities, Analytical Skills, Social Media, Process Improvement, Troubleshooting, Microsoft Word, Leadership, Team Building, Customer Service, Quality Assurance, Strategic Planning, Interviews, Banking, Coaching, Customer Satisfaction, Management, Event Planning, Project Management, Program Management, Data Analysis, Customer Experience, Software Documentation, Call Centers, Employee Relations, Negotiation, Training, Event Management, Account Management, Analysis, Team Leadership, Recruiting, Social Media Marketing, System Administration, Employee Training, Human Resources, Hiring, Vendor Management, Business Analysis, Change Management, Budgets, Administration, Cross-functional Team..., Risk Management, Forecasting, Operations Management, PowerPoint
Education
The University of Connecticut 1991 — 1994
Bachelor of Arts, Political Science
Uber December 2014 - Present
Arvato Digital Services January 2008 - June 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Windows, Customer Service, HTML, Leadership, Analysis, Team Leadership, Troubleshooting, Data Analysis, Teamwork, Project Management, English, Outlook, Technical Writing, Copy Editing, Cloud Computing
Education
University of California, Santa Cruz 2012 — 2014
Bachelor of Arts (B.A.), Politics
Open Compute Project Foundation April 2012 - Present
LGE Execs November 2004 - Present
NIMBOXX, Inc October 2013 - July 2015
Quanta QCT October 2012 - March 2013
Arvato Digital Services September 2009 - September 2011
Gateway June 2006 - October 2006
ClearCube Technology January 2005 - April 2005
Image Microsystems 2004 - 2005
Techsolve June 2003 - June 2004
Dell 1995 - 2000
Skills
Supply Chain, Professional Services, Product Development, Business Development, Start-ups, Solution Selling, Strategic Planning, Outsourcing, Program Management, Business Strategy, New Business Development, Change Management, Executive Management, SaaS, Strategy, Management, Cross-functional Team..., Leadership, Contract Negotiation, Manufacturing, Strategic Partnerships, Data Center, Product Marketing, Operations Management, Supply Chain Management, Procurement, Go-to-market Strategy, Sales Management, Process Improvement, Six Sigma, Enterprise Software, Process Engineering, Management Consulting, Negotiation
Education
The University of Texas at Austin 1971 — 1978
BS, MS, Mechanical Engineering
Arvato Services January 2003 - Present
Arvato Digital Services 2003 - Present
Education
University of Kentucky 1969 — 1973
arvato digital services 1999 - Present
Champion International 1986 - 1999
Education
University of Missouri-Columbia 1982 — 1985
BSEE, Electrical Engineering
William & Mary 1981 — 1982
Las Vegas Sands Corporation August 2012 - Present
University of Nevada Las Vegas November 2011 - August 2012
Grand Sierra Resort January 2011 - November 2011
Grand Sierra Resort December 2008 - January 2011
Biodiesel Solutions, Inc. July 2007 - March 2008
Arvato Digital Services August 2004 - November 2006
Skills
Data Warehousing, ETL, SSIS, Business Intelligence, SSRS, Analysis Services, Microsoft SQL Server, SQL, Database Administration, OLAP, Database Design, Databases, T-SQL, Business Analysis, Data Modeling, Visio, Windows Server, SQL Server 2000-2008, SSAS, Data Warehouse..., Datastage, OBIEE, Dimensional Modeling, Agile Methodolgy
Education
University of Nevada-Reno 1996 — 2001
B.S., Information Systems
Kentucky Correctional Industries October 2010 - Present
Kentucky Office for Employment and Training July 2009 - October 2010
SMC Inc. November 2008 - July 2009
Arvato Digital Services June 2006 - May 2008
HPTS May 2004 - August 2005
Skills
Manufacturing, Administration, Microsoft Office, Inventory Control, Warehousing, Software Project...
Education
University of Kentucky 1981 — 1986
Bachelors, Political Science
Intuit July 2013 - July 2014
Three Hands Distributing February 2012 - May 2012
Arvato Digital Services October 2009 - February 2011
Skills
Customer Experience, Service Delivery, Customer Satisfaction, Sla, Team Management, Troubleshooting, Customer Service
Education
University of Phoenix 2013 — 2015
Associate's degree (still attending), Accounting
Antelope Valley High School 1985 — 1987
High School diploma, Required Courses
One Medical Passport April 2014 - Present
Arvato Digital Services March 2010 - March 2014
Skills
ASP.NET, C#, VB.NET, Microsoft SQL Server, SSIS, SQL, XML, .NET
Education
University of Bridgeport 2007 — 2008
Master of Science (M.S.), Electrical Engineering, 3.4
Arvato Digital Services July 2012 - Present
Microsoft Licensing March 2011 - July 2012
Education
Thomas Edison State College 2004 — 2004
Bachelor of Arts (B.A.), Computer Systems Networking and Telecommunications
Arvato Digital Services 2007 - 2011
Skills
SQL, C#, .NET, ASP.NET, Databases, Microsoft SQL Server, JavaScript, Visual Studio
Education
University of Guelph 2000 — 2004
BComp, Computer Science, Math
Arvato Digital Services May 2011 - Present
Charles River Laboratories April 2007 - September 2010
Campus Pharmacy at the University of Nevada Reno 2003 - April 2007
Skills
Data Analysis, Microsoft Office, Statistics, Research, Microsoft Excel, Analysis, Technical Writing, Teamwork, Visio
Education
University of Nevada-Reno 2006 — 2006
Truckee Meadows Community College 2002 — 2005
Infosys March 2015 - Present
KForce August 2013 - March 2015
Capgemini Consulting June 2011 - August 2013
Arvato Digital Services October 2010 - June 2011
Dubuque Data Services May 2006 - January 2010
Skills
Testing, SDLC, Customer Service, Microsoft Excel
Education
University of Dubuque 2001 — 2003
BA, Computer Graphics/Interactive Media
University of Dubuque 1994 — 1997
Bachelor of Arts (B.A.), History
Arvato Digital Services September 2011 - Present
Colonial Life January 2011 - September 2011
Wild Island May 2005 - January 2011
Education
University of Nevada-Reno 2002 — 2008
Education
Visual Impact Gift Baskets June 2012 - Present
Arvato Digital Services December 2009 - June 2012
Marusa Marketing INC March 2006 - July 2008
Skills
Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Technical Support, Troubleshooting, Escalation, Customer Service, Vendor Management, Process Improvement, Telemarketing, Customer Support
Education
Trios College 2008 — 2009
triOS College Business Technology Healthcare 2008 — 2009
Medical Office Assistant Diploma, Medical Office Assistant/Specialist
Arvato Digital Services 2009 - 2012
Business and Professional Collection Service June 2004 - January 2009
ATEC March 2002 - April 2004
Capitol Yamaha September 2001 - February 2002
Desert Research Institute October 1990 - May 2001
Skills
Data Entry, Customer Service, Accounts Payable, Microsoft Excel, Microsoft Office, Outlook, Accounts Receivable, Microsoft Word, Process Improvement, Accounting, QuickBooks, Invoicing, Access, PowerPoint, Payroll, Teamwork, Software Documentation, Account Reconciliation, Call Centers, SAP
Education
Career Choices 2009 — 2013
Administrative Computer Classes
Truckee Meadows Community College 1978 — 1979
Bookkeeping I
Sparks High School
Arvato Digital Services March 2009 - 2012
Metatec/Inoveris/Zomax 2006 - 2009
Metatec/Inoveris/Zomax 2005 - 2009
Metatec/Inoveris/Zomax 1999 - 2006
Metatec/Inoveris/Zomax 1998 - 1999
Metatec/Inoveris/Zomax 1997 - 1998
Skills
Baan ERP, PKMS, SAP ERP, Microsoft Excel, Microsoft Word, Access, Kronos Timekeeping, Label Matrix, Label View, BARtender, Zebra Printers, SATO printers, Intermec Printers, RF guns, handheld barcode..., camera barcode graders, in line barcode scanners
Education
University of Cincinnati 1989 — 1993
Bachelor of Arts (B.A.), Cultural Anthropology
Arvato Digital Services April 2010 - Present
Skills
Retail, Microsoft Word, Sales, Microsoft Office, Purchasing, Direct Sales, Wholesale, Product Marketing
Education
University of Louisville 2005 — 2009
Master's degree, Electrical and Electronics Engineering