Bank of America Merchant Services
Industry: Merchant services company
DescriptionBank of America Merchant Services is a merchant services company owned by partners Bank of America and First Data. It is among the largest payments processing companies in the United States based on card-transaction volume. Bank of America Merchant Services was created by Bank of America and First Data in 2009. CEO: Tim Tynan Founded: 2009 CFO: Nicolas V. Chater Corporate secretary: JoAnn P. Carlton Subsidiaries: First Data Services LLC, Parent organizations: Bank of America, First Data Executive vice president: Thomas Fontana, Kevin Sisk
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Bank of America Merchant Services Employees
Employee
Years
Job
Industry
Doug Dawson Doug Dawson's Bank of America Merchant Services Experience January 2006 - October 2011
Job Associate Attorney at Peterson White, LLP
Industry Law Practice
Experience
Peterson White, LLP January 2015 - Present
Fogle Keller Purdy PLLC October 2011 - January 2015
Law (Estate Planning) October 2010 - October 2011
Bank of America Merchant Services January 2006 - October 2011
Old Louisville apartments August 2000 - August 2010
Legal Aid Society May 2009 - August 2009
Vita Tax Clinic January 2008 - April 2008
Bank of America July 2001 - December 2005
Dalton Local School District (OH) 1996 - 2000
Skills
Estate Planning, Wills, Powers of Attorney, Directives, Workers Compensation..., Workers Compensation, Legal Research, Legal Writing, Litigation, Civil Litigation, Trombone, Mediation, Credit Cards, Employment Law, Management, Insurance, Courts, Preparation of Wills, Leadership
Education
Louis D. Brandeis School of Law at the University of Louisville 2006 — 2010
J.D., magna cum laude
The College of Wooster 1992 — 1996
B.A., B. Mus. Ed., Trombone Performance and Music Education
Germantown High School 1990 — 1992
Milan High School 1988 — 1990
Peterson White, LLP January 2015 - Present
Fogle Keller Purdy PLLC October 2011 - January 2015
Law (Estate Planning) October 2010 - October 2011
Bank of America Merchant Services January 2006 - October 2011
Old Louisville apartments August 2000 - August 2010
Legal Aid Society May 2009 - August 2009
Vita Tax Clinic January 2008 - April 2008
Bank of America July 2001 - December 2005
Dalton Local School District (OH) 1996 - 2000
Skills
Estate Planning, Wills, Powers of Attorney, Directives, Workers Compensation..., Workers Compensation, Legal Research, Legal Writing, Litigation, Civil Litigation, Trombone, Mediation, Credit Cards, Employment Law, Management, Insurance, Courts, Preparation of Wills, Leadership
Education
Louis D. Brandeis School of Law at the University of Louisville 2006 — 2010
J.D., magna cum laude
The College of Wooster 1992 — 1996
B.A., B. Mus. Ed., Trombone Performance and Music Education
Germantown High School 1990 — 1992
Milan High School 1988 — 1990
CJ Schneller CJ Schneller's Bank of America Merchant Services Experience February 2014 - Present
Job Vice President, Internal Audit at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services February 2014 - Present
City of Dunwoody 2013 - Present
Institute of Internal Auditors - Atlanta Chapter 2013 - Present
Teradata December 2009 - February 2014
Community Consulting Teams (CCT Atlanta) 2013 - 2013
Institute of Internal Auditors - Atlanta Chapter 2012 - 2013
KPMG May 2005 - December 2009
Education
Louisiana State University 2002 — 2005
B.S., Finance
Bank of America Merchant Services February 2014 - Present
City of Dunwoody 2013 - Present
Institute of Internal Auditors - Atlanta Chapter 2013 - Present
Teradata December 2009 - February 2014
Community Consulting Teams (CCT Atlanta) 2013 - 2013
Institute of Internal Auditors - Atlanta Chapter 2012 - 2013
KPMG May 2005 - December 2009
Education
Louisiana State University 2002 — 2005
B.S., Finance
Jonathan Newall Jonathan Newall's Bank of America Merchant Services Experience March 2014 - Present
Job Vice President Strategic Account Executive at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services March 2014 - Present
Safetypay September 2012 - February 2014
GlobalCollect January 2011 - July 2012
GlobalCollect January 2008 - January 2011
Oracle June 2005 - January 2008
Apple January 2003 - June 2005
2Roam September 2000 - November 2002
KPMG September 1996 - September 2000
Skills
Mobile Payments
Education
Ithaca College
BA
Bank of America Merchant Services March 2014 - Present
Safetypay September 2012 - February 2014
GlobalCollect January 2011 - July 2012
GlobalCollect January 2008 - January 2011
Oracle June 2005 - January 2008
Apple January 2003 - June 2005
2Roam September 2000 - November 2002
KPMG September 1996 - September 2000
Skills
Mobile Payments
Education
Ithaca College
BA
Mary Ellen Lane Mary Ellen Lane's Bank of America Merchant Services Experience
Job Solutions Consultant at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services
Skills
Credit Cards, Relationship Management, Credit, Banking, Merchant Services, Financial Services, Payment Card Processing, Payments, Portfolio Management, Electronic Payments, Payment Systems, Payment Gateways, Project Management, Mobile Payments, POS terminals, Vendor Management, POS, Acquiring, PCI DSS, CRM, Cross Selling, ACH, Customer Retention, Debit Cards, Treasury Management, Cards, Check processing, Gift cards, Prepaid cards, Cash Management, E-payments, Treasury Services, Transaction Processing, Executive Management, Business Relationship..., Loyalty Programs, Financial Risk, Internet Banking
Education
Michigan State University 1994 — 1997
Bachelor of Science (B.S.), Interdisciplinary Studies in Social Science-Human Resources
Lansing Community College
Associate's degree, Business Administration and Management, General
Bank of America Merchant Services
Skills
Credit Cards, Relationship Management, Credit, Banking, Merchant Services, Financial Services, Payment Card Processing, Payments, Portfolio Management, Electronic Payments, Payment Systems, Payment Gateways, Project Management, Mobile Payments, POS terminals, Vendor Management, POS, Acquiring, PCI DSS, CRM, Cross Selling, ACH, Customer Retention, Debit Cards, Treasury Management, Cards, Check processing, Gift cards, Prepaid cards, Cash Management, E-payments, Treasury Services, Transaction Processing, Executive Management, Business Relationship..., Loyalty Programs, Financial Risk, Internet Banking
Education
Michigan State University 1994 — 1997
Bachelor of Science (B.S.), Interdisciplinary Studies in Social Science-Human Resources
Lansing Community College
Associate's degree, Business Administration and Management, General
Lukas Golson Lukas Golson's Bank of America Merchant Services Experience October 2013 - August 2014
Job Sr. Analyst at Caesars Entertainment Corporation
Industry Gambling & Casinos
Experience
Caesars Entertainment Corporation November 2014 - Present
Elance-oDesk August 2014 - November 2014
Bank of America Merchant Services October 2013 - August 2014
GLOBALFOUNDRIES September 2011 - May 2013
Caesars Entertainment Corporation June 2009 - September 2011
Four Corners Capital Management October 2005 - June 2008
UBS February 2005 - May 2005
Skills
Financial Modeling, Corporate Finance, Equities, Treasury Management, Financial Risk, Banking, Forecasting, Management, Accounting, Credit, Loans, Financial Analysis, Analysis, Finance, Portfolio Management, Cash Flow
Education
Louisiana State University 2000 — 2005
Bachelor of Science, Finance
Tilburg University 2003 — 2003
LSU Semester Abroad, Finance, Law
Caesars Entertainment Corporation November 2014 - Present
Elance-oDesk August 2014 - November 2014
Bank of America Merchant Services October 2013 - August 2014
GLOBALFOUNDRIES September 2011 - May 2013
Caesars Entertainment Corporation June 2009 - September 2011
Four Corners Capital Management October 2005 - June 2008
UBS February 2005 - May 2005
Skills
Financial Modeling, Corporate Finance, Equities, Treasury Management, Financial Risk, Banking, Forecasting, Management, Accounting, Credit, Loans, Financial Analysis, Analysis, Finance, Portfolio Management, Cash Flow
Education
Louisiana State University 2000 — 2005
Bachelor of Science, Finance
Tilburg University 2003 — 2003
LSU Semester Abroad, Finance, Law
Wendy Hunkins's Bank of America Merchant Services Experience May 2003 - July 2011
Job Executive Client Manager at Worldpay US
Industry Financial Services
Experience
Worldpay US March 2012 - Present
Bank of America Merchant Services May 2003 - July 2011
CheckFree September 1997 - April 2003
Skills
Account Management, CRM, Salesforce.com, Relationship Management, Call Centers, Training, Coaching, Sales, Direct Sales, Customer Retention, Business Analysis, Leadership, Banking, Business Development, Sales Process
Education
Heidelberg University 1993 — 1996
Worldpay US March 2012 - Present
Bank of America Merchant Services May 2003 - July 2011
CheckFree September 1997 - April 2003
Skills
Account Management, CRM, Salesforce.com, Relationship Management, Call Centers, Training, Coaching, Sales, Direct Sales, Customer Retention, Business Analysis, Leadership, Banking, Business Development, Sales Process
Education
Heidelberg University 1993 — 1996
Amy Everman Amy Everman's Bank of America Merchant Services Experience January 2015 - Present
Job Sales/Marketing/Advertising
Industry Marketing and Advertising
Experience
Bank of America Merchant Services January 2015 - Present
ADP June 2007 - August 2010
Enterprise Rent-A-Car January 2006 - June 2007
Skills
Sales, Hiring, ADP Payroll, Customer Service, B2B, Account Management, Applicant Tracking..., Cold Calling, Direct Sales, Sales Presentations, Sales Process, Salesforce.com, New Business Development, Recruiting, Team Building, Customer Satisfaction, Negotiation
Education
Lamar University 1999 — 2005
BS, Family and Consumer Sciences/Human Sciences
Bank of America Merchant Services January 2015 - Present
ADP June 2007 - August 2010
Enterprise Rent-A-Car January 2006 - June 2007
Skills
Sales, Hiring, ADP Payroll, Customer Service, B2B, Account Management, Applicant Tracking..., Cold Calling, Direct Sales, Sales Presentations, Sales Process, Salesforce.com, New Business Development, Recruiting, Team Building, Customer Satisfaction, Negotiation
Education
Lamar University 1999 — 2005
BS, Family and Consumer Sciences/Human Sciences
Emily Runyan's Bank of America Merchant Services Experience September 2014 - Present
Job Client Advocate: Differentiated Services Team at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services September 2014 - Present
Bank of America Merchant Services July 2014 - September 2014
The Home Depot May 2014 - June 2014
Forever 21 2013 - 2013
Skills
Visual Merchandising, Retail, Fashion, Customer Service, Merchandising
Education
Hanover College 2009 — 2013
Bachelor of Arts (BA), Kinesiology and Integrative Physiology
Bank of America Merchant Services September 2014 - Present
Bank of America Merchant Services July 2014 - September 2014
The Home Depot May 2014 - June 2014
Forever 21 2013 - 2013
Skills
Visual Merchandising, Retail, Fashion, Customer Service, Merchandising
Education
Hanover College 2009 — 2013
Bachelor of Arts (BA), Kinesiology and Integrative Physiology
William Willy Carey's Bank of America Merchant Services Experience April 2012 - April 2014
Job Regional Director of Business Development at ConServe
Industry Marketing and Advertising
Experience
ConServe May 2014 - Present
Bank of America Merchant Services April 2012 - April 2014
Virginia College Access Network September 2011 - April 2012
Educational Credit Management Corporation January 2004 - July 2010
Educational Credit Services Corporation July 2002 - January 2004
Educational Credit Management Corporation March 2001 - July 2002
Remedy Computer Service, Inc January 1998 - January 2001
Crestar Bank, Card Acceptance Services Division January 1990 - January 1998
Skills
Competitive Analysis, Marketing, Business Development, Training, New Business Development, Leadership, Account Management, Strategic Planning, Management, Public Speaking, Sales Operations, Marketing Strategy, Higher Education, Consultative Sales..., Sales, Team Building, CRM, Salesforce.com, Student Financial Aid, Key Performance..., Sales Funnel..., Sales Presentations, Teamwork, Direct Sales, Consultative Selling, Strategic Selling
Education
Longwood University 1985 — 1989
BS, Business Administration
Hermitage High School 1981 — 1985
ConServe May 2014 - Present
Bank of America Merchant Services April 2012 - April 2014
Virginia College Access Network September 2011 - April 2012
Educational Credit Management Corporation January 2004 - July 2010
Educational Credit Services Corporation July 2002 - January 2004
Educational Credit Management Corporation March 2001 - July 2002
Remedy Computer Service, Inc January 1998 - January 2001
Crestar Bank, Card Acceptance Services Division January 1990 - January 1998
Skills
Competitive Analysis, Marketing, Business Development, Training, New Business Development, Leadership, Account Management, Strategic Planning, Management, Public Speaking, Sales Operations, Marketing Strategy, Higher Education, Consultative Sales..., Sales, Team Building, CRM, Salesforce.com, Student Financial Aid, Key Performance..., Sales Funnel..., Sales Presentations, Teamwork, Direct Sales, Consultative Selling, Strategic Selling
Education
Longwood University 1985 — 1989
BS, Business Administration
Hermitage High School 1981 — 1985
Monica Parra Monica Parra's Bank of America Merchant Services Experience August 2011 - Present
Job Business Consultant at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services August 2011 - Present
Bank of America January 2009 - August 2011
Compania de Seguros Colvida SA January 1998 - September 2001
Skills
Banking, Credit, Management, Retail Banking, Risk Management, Sales, Financial Services, Leadership, Relationship Management, Finance, Consumer Lending, Sales Management, Portfolio Management
Education
LaGuardia Community College 2007 — 2009
Bachelor of Business Administration (B.B.A.), International Business
Universidad Católica de Santiago de Guayaquil
communication social, Development Economics and International Development
Bank of America Merchant Services August 2011 - Present
Bank of America January 2009 - August 2011
Compania de Seguros Colvida SA January 1998 - September 2001
Skills
Banking, Credit, Management, Retail Banking, Risk Management, Sales, Financial Services, Leadership, Relationship Management, Finance, Consumer Lending, Sales Management, Portfolio Management
Education
LaGuardia Community College 2007 — 2009
Bachelor of Business Administration (B.B.A.), International Business
Universidad Católica de Santiago de Guayaquil
communication social, Development Economics and International Development
Joseph Lacriola Joseph Lacriola's Bank of America Merchant Services Experience August 2010 - July 2014
Job Senior Vice President, Head of Sales at CHC Wellness Inc.
Industry Health, Wellness and Fitness
Experience
CHC Wellness Inc. June 2015 - Present
Groupon June 2014 - June 2015
Bank of America Merchant Services August 2010 - July 2014
Bank of America Merchant Services August 2010 - July 2014
Bank of America/Countrywide Home Loans February 2003 - August 2010
Skills
Sales, Business Development, Performance Management, Strategic Sales Plans, Sales Process..., Sales Process..., Sales Management, Senior Executive..., Vendor Relationship..., Data Analysis, National Sales Training, Inside Sales, Outside Sales, Investment Banking, Merchant Services, Marketing, B2B Marketing Strategy, Sales Process, Analytics, Salesforce.com, Training, Strategic Partnerships, Management, Marketing Strategy, Sales Operations, CRM, New Business Development, Leadership, Account Management, Cold Calling, Customer Service, Direct Sales, Strategy, B2B, Team Building, Banking, Strategic Planning, Relationship Management, Sales Presentations, Lead Generation, Customer Retention, Start-ups, Negotiation, Product Marketing, Business Strategy, Product Management, Team Leadership, Executive Management, Coaching, SaaS
Education
Illinois Institute of Art 1999 — 2001
Degree in Marketing, Marketing
Harper College 1995 — 1999
Bachelor of Business Administration (B.B.A.)
CHC Wellness Inc. June 2015 - Present
Groupon June 2014 - June 2015
Bank of America Merchant Services August 2010 - July 2014
Bank of America Merchant Services August 2010 - July 2014
Bank of America/Countrywide Home Loans February 2003 - August 2010
Skills
Sales, Business Development, Performance Management, Strategic Sales Plans, Sales Process..., Sales Process..., Sales Management, Senior Executive..., Vendor Relationship..., Data Analysis, National Sales Training, Inside Sales, Outside Sales, Investment Banking, Merchant Services, Marketing, B2B Marketing Strategy, Sales Process, Analytics, Salesforce.com, Training, Strategic Partnerships, Management, Marketing Strategy, Sales Operations, CRM, New Business Development, Leadership, Account Management, Cold Calling, Customer Service, Direct Sales, Strategy, B2B, Team Building, Banking, Strategic Planning, Relationship Management, Sales Presentations, Lead Generation, Customer Retention, Start-ups, Negotiation, Product Marketing, Business Strategy, Product Management, Team Leadership, Executive Management, Coaching, SaaS
Education
Illinois Institute of Art 1999 — 2001
Degree in Marketing, Marketing
Harper College 1995 — 1999
Bachelor of Business Administration (B.B.A.)
Douglas Fernandes's Bank of America Merchant Services Experience March 2015 - Present
Job AVP, Digital eCommerce Specialist
Industry Financial Services
Experience
Bank of America Merchant Services March 2015 - Present
Bank of America Merchant Services April 2013 - March 2015
Hit Tour Travel March 2011 - April 2013
American Airlines June 2009 - March 2011
Sbm Site Services September 2007 - June 2009
Skills
Operations Management, Sales Management, Sales Operations, Customer Service, Office Management, Office Administration, Microsoft Word, Microsoft Excel, Microsoft Office, Team Building, Sales, Leadership Development, Marketing, PowerPoint, Public Speaking, Strategic Planning, Management, Process Improvement, Customer Satisfaction, Business Development, Analysis, Employee Training, Business Planning, Account Management, Budgets, Direct Sales, Business Strategy, Banking, Marketing Communications, Sales Process, Team Leadership, Leadership, CRM, Marketing Strategy, Training, Salesforce.com, Strategy, New Business Development, Project Management, Strategic Partnerships, Customer Retention, Hiring
Education
United States Army 2015 — 2015
Diploma, Military Police
American Military University 2015 — 2016
Associate's degree, Criminal Justice/Law Enforcement Administration
Massachusetts Bay Community College 2010 — 2012
Associate's degree, Criminal Justice/Safety Studies
Joseph Keefe Technical School 1999 — 2001
High School, Automotive Technology
Bank of America Merchant Services March 2015 - Present
Bank of America Merchant Services April 2013 - March 2015
Hit Tour Travel March 2011 - April 2013
American Airlines June 2009 - March 2011
Sbm Site Services September 2007 - June 2009
Skills
Operations Management, Sales Management, Sales Operations, Customer Service, Office Management, Office Administration, Microsoft Word, Microsoft Excel, Microsoft Office, Team Building, Sales, Leadership Development, Marketing, PowerPoint, Public Speaking, Strategic Planning, Management, Process Improvement, Customer Satisfaction, Business Development, Analysis, Employee Training, Business Planning, Account Management, Budgets, Direct Sales, Business Strategy, Banking, Marketing Communications, Sales Process, Team Leadership, Leadership, CRM, Marketing Strategy, Training, Salesforce.com, Strategy, New Business Development, Project Management, Strategic Partnerships, Customer Retention, Hiring
Education
United States Army 2015 — 2015
Diploma, Military Police
American Military University 2015 — 2016
Associate's degree, Criminal Justice/Law Enforcement Administration
Massachusetts Bay Community College 2010 — 2012
Associate's degree, Criminal Justice/Safety Studies
Joseph Keefe Technical School 1999 — 2001
High School, Automotive Technology
Casey Durham's Bank of America Merchant Services Experience March 2015 - Present
Job Bank of America
Industry Banking
Experience
Bank of America Merchant Services March 2015 - Present
Clayton State University June 2014 - December 2014
Skills
Leadership, Human Resources, Office Administration, Microsoft Office, Microsoft Word, Event Planning, Microsoft Excel
Education
University of Georgia - College of Education 2008 — 2010
Bachelor of Arts (B.A.), Sociology
Georgia Military College-Milledgeville Campus 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Bank of America Merchant Services March 2015 - Present
Clayton State University June 2014 - December 2014
Skills
Leadership, Human Resources, Office Administration, Microsoft Office, Microsoft Word, Event Planning, Microsoft Excel
Education
University of Georgia - College of Education 2008 — 2010
Bachelor of Arts (B.A.), Sociology
Georgia Military College-Milledgeville Campus 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Rae Simmons Rae Simmons's Bank of America Merchant Services Experience 2004 - 2006
Job IT Support Analyst at MedVenture, a Helix Medical Company
Industry Banking
Experience
MedVenture, a Helix Medical Company July 2014 - Present
Bank of America September 2013 - January 2014
Bank of America 2006 - September 2013
Bank of America Merchant Services 2004 - 2006
National Processing Company 2003 - 2004
National Processing Company 2001 - 2003
National Processing Company 1993 - 2003
Skills
Analytical Skills, People Skills, Windows 95-7, Crystal Reports, Microsoft Office, IBM Mainframe, Visio, Java, Microsoft Exchange, Avaya, Services Center CMS, Citrix, VMware, Cisco Systems VPN, Symantec GhostCast, Remote Desktop, Mobile Access Services..., McAfee, ODBC
Education
Jefferson and Techincal Community College 1987 — 1989
Business, Management, Marketing, and Related Support Services
Jefferson Community College
Business, Management, Marketing, and Related Support Services
MedVenture, a Helix Medical Company July 2014 - Present
Bank of America September 2013 - January 2014
Bank of America 2006 - September 2013
Bank of America Merchant Services 2004 - 2006
National Processing Company 2003 - 2004
National Processing Company 2001 - 2003
National Processing Company 1993 - 2003
Skills
Analytical Skills, People Skills, Windows 95-7, Crystal Reports, Microsoft Office, IBM Mainframe, Visio, Java, Microsoft Exchange, Avaya, Services Center CMS, Citrix, VMware, Cisco Systems VPN, Symantec GhostCast, Remote Desktop, Mobile Access Services..., McAfee, ODBC
Education
Jefferson and Techincal Community College 1987 — 1989
Business, Management, Marketing, and Related Support Services
Jefferson Community College
Business, Management, Marketing, and Related Support Services
Rennie Pelkie Rennie Pelkie's Bank of America Merchant Services Experience 1999 - 2005
Job VP North American Mid Market Sales & Business Development at Optimal Payments PLC
Industry Financial Services
Experience
Meritus Payment Solutions an Optimal Payments Company July 2015 - Present
Optimal Payments PLC July 2015 - Present
PELKIE December 2014 - June 2015
Visa 2005 - September 2014
Mobile App January 2009 - August 2014
Bank of America Merchant Services 1999 - 2005
THE MUSIC CONNECTION 1995 - 1999
Skills
E-commerce, Product Management, Strategy, Payment Card Processing, Payments, Selling, Merchant Services, Strategic Partnerships, E-payments, Management, Mobile Payments, Electronic Payments, Leadership, Credit Cards, Business Planning, Payment Gateways, Program Management, Payment Systems, Payment Industry, Acquiring, Cards, Mobile Commerce, Sales, Payment Services, Debit Cards, Executive Management, NFC, PCI DSS, SaaS, Business Development, ACH, Risk Management, Sales Operations..., Client Relationship..., Revenue & Profit Growth, Start0ups, Turnarounds, Executive Leadership, M-Commerce, Market Analysis, Web Design & Development, Product Development, Project Management, Team Coaching &..., Talent Recruiting, Financial Controls, Budgeting & Forecasting, Start-ups, Direct Sales, Entrepreneurship
Education
PROFESSIONAL DEVELOPMENT
Gonzaga University
Business Coursework
Portland State University
Education/Business
Meritus Payment Solutions an Optimal Payments Company July 2015 - Present
Optimal Payments PLC July 2015 - Present
PELKIE December 2014 - June 2015
Visa 2005 - September 2014
Mobile App January 2009 - August 2014
Bank of America Merchant Services 1999 - 2005
THE MUSIC CONNECTION 1995 - 1999
Skills
E-commerce, Product Management, Strategy, Payment Card Processing, Payments, Selling, Merchant Services, Strategic Partnerships, E-payments, Management, Mobile Payments, Electronic Payments, Leadership, Credit Cards, Business Planning, Payment Gateways, Program Management, Payment Systems, Payment Industry, Acquiring, Cards, Mobile Commerce, Sales, Payment Services, Debit Cards, Executive Management, NFC, PCI DSS, SaaS, Business Development, ACH, Risk Management, Sales Operations..., Client Relationship..., Revenue & Profit Growth, Start0ups, Turnarounds, Executive Leadership, M-Commerce, Market Analysis, Web Design & Development, Product Development, Project Management, Team Coaching &..., Talent Recruiting, Financial Controls, Budgeting & Forecasting, Start-ups, Direct Sales, Entrepreneurship
Education
PROFESSIONAL DEVELOPMENT
Gonzaga University
Business Coursework
Portland State University
Education/Business
Jason Agar Jason Agar's Bank of America Merchant Services Experience June 2012 - Present
Job VP Manager of Learning and Development at Bank Of America Merchant Services
Industry Financial Services
Experience
Bank Of Americe Merchant Services July 2013 - Present
Bank Of America Merchant Services June 2012 - Present
Bank of America Merchant Services 2012 - June 2012
Clifton Board of Education September 2008 - April 2012
Clifton Evening School September 2003 - June 2011
Bergen Community College July 2009 - August 2009
Seton Hall University June 2009 - August 2009
Felician College July 2008 - August 2008
Paterson Board of Education September 2002 - June 2008
Skills
Coaching, E-Learning, Training, Program Management, Teaching, Project Management, Budgets, Curriculum Design, Leadership, Time Management, Leadership Development, Performance Management, Staff Development, Strategic Planning, Sales Management, Team Leadership, Employee Training, Instructional Design, Team Building, Organizational..., Strategy
Education
Montclair State University 2000 — 2002
BS, English Education
Bank Of Americe Merchant Services July 2013 - Present
Bank Of America Merchant Services June 2012 - Present
Bank of America Merchant Services 2012 - June 2012
Clifton Board of Education September 2008 - April 2012
Clifton Evening School September 2003 - June 2011
Bergen Community College July 2009 - August 2009
Seton Hall University June 2009 - August 2009
Felician College July 2008 - August 2008
Paterson Board of Education September 2002 - June 2008
Skills
Coaching, E-Learning, Training, Program Management, Teaching, Project Management, Budgets, Curriculum Design, Leadership, Time Management, Leadership Development, Performance Management, Staff Development, Strategic Planning, Sales Management, Team Leadership, Employee Training, Instructional Design, Team Building, Organizational..., Strategy
Education
Montclair State University 2000 — 2002
BS, English Education
Jessica Trujillo Jessica Trujillo's Bank of America Merchant Services Experience February 2012 - August 2014
Job Ongoing Care Manager
Industry Hospital & Health Care
Experience
Colorado Access August 2014 - Present
Bank of America Merchant Services February 2012 - August 2014
Longterm Care Options August 2010 - January 2012
Kaiser Permanente September 2009 - June 2010
Hamilton Middle School August 2008 - May 2009
Skills
Financial Services, School Social Work, Medical Social Work, Case Management Services, Customer Service, Multitasking Skills, Account Management, Diversity Training, Microsoft Office, Microsoft Excel, Crisis Intervention, Banking, Nonprofits, Salesforce.com, Conflict Resolution, Community Outreach, Time Management, Medicaid, Hospitals, Case Management, Healthcare, Group Therapy, Home Care, Team Building, Social Networking
Education
University of Denver 2009 — 2010
Masters in Social Work, Clinical/Medical Social Work
Metropolitan State College of Denver 2005 — 2009
Bachelors of Social Work, Clinical/Medical Social Work
Colorado Access August 2014 - Present
Bank of America Merchant Services February 2012 - August 2014
Longterm Care Options August 2010 - January 2012
Kaiser Permanente September 2009 - June 2010
Hamilton Middle School August 2008 - May 2009
Skills
Financial Services, School Social Work, Medical Social Work, Case Management Services, Customer Service, Multitasking Skills, Account Management, Diversity Training, Microsoft Office, Microsoft Excel, Crisis Intervention, Banking, Nonprofits, Salesforce.com, Conflict Resolution, Community Outreach, Time Management, Medicaid, Hospitals, Case Management, Healthcare, Group Therapy, Home Care, Team Building, Social Networking
Education
University of Denver 2009 — 2010
Masters in Social Work, Clinical/Medical Social Work
Metropolitan State College of Denver 2005 — 2009
Bachelors of Social Work, Clinical/Medical Social Work
Adrian Shanks's Bank of America Merchant Services Experience December 2013 - April 2014
Job Relationship Banker
Industry Banking
Experience
Capital One April 2014 - Present
Bank of America Merchant Services December 2013 - April 2014
AT&T September 2011 - September 2013
RadioShack July 2010 - May 2011
Lewy Physical therapy August 2008 - March 2010
Skills
Retail Banking, Customer Retention, Customer Experience, Wireless, Direct Sales, Customer Satisfaction, Telecommunications, Sales Operations, Solution Selling, Mobile Devices, Unified Communications, Cellular Communications, Account Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Small Business
Education
Louisiana State University 2006 — 2012
Bachelor of Arts (B.A.)
Capital One April 2014 - Present
Bank of America Merchant Services December 2013 - April 2014
AT&T September 2011 - September 2013
RadioShack July 2010 - May 2011
Lewy Physical therapy August 2008 - March 2010
Skills
Retail Banking, Customer Retention, Customer Experience, Wireless, Direct Sales, Customer Satisfaction, Telecommunications, Sales Operations, Solution Selling, Mobile Devices, Unified Communications, Cellular Communications, Account Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Small Business
Education
Louisiana State University 2006 — 2012
Bachelor of Arts (B.A.)
Dan Valentini Dan Valentini's Bank of America Merchant Services Experience June 2010 - Present
Job Vice President, Regional Sales Manager at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services June 2010 - Present
Bank of America Merchant Services July 2009 - June 2010
First Data Corporation January 2008 - January 2010
Washington Mutual August 2007 - January 2008
Washington Mutual May 2003 - August 2007
Skills
Merchant Services, Credit, Product Management, Sales, Strategic Partnerships, Credit Cards, Management, Marketing Strategy, Banking, Loans, Mortgage Lending, Relationship Management, Customer Satisfaction, Mortgage Banking, Leadership, Financial Services
Education
Monmouth College 1998 — 2002
Bank of America Merchant Services June 2010 - Present
Bank of America Merchant Services July 2009 - June 2010
First Data Corporation January 2008 - January 2010
Washington Mutual August 2007 - January 2008
Washington Mutual May 2003 - August 2007
Skills
Merchant Services, Credit, Product Management, Sales, Strategic Partnerships, Credit Cards, Management, Marketing Strategy, Banking, Loans, Mortgage Lending, Relationship Management, Customer Satisfaction, Mortgage Banking, Leadership, Financial Services
Education
Monmouth College 1998 — 2002
Tiffany Vinson Tiffany Vinson's Bank of America Merchant Services Experience April 2014 - July 2015
Job Client Services Quality Analyst at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services April 2014 - July 2015
Bank of America December 2010 - April 2014
May-January Greencastle the Film March 2011 - March 2012
JCPenney May 2003 - April 2011
Check Into Cash September 2009 - November 2009
Randstad March 2009 - September 2009
First Data Merchant Services December 2008 - February 2009
IBMP August 2008 - February 2009
DCInternational January 2007 - January 2009
TheArc of Washington County Hagerstown October 2007 - August 2008
Skills
Customer Service, Quality Assurance, Collections, Customer Retention, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Banking, Business Analysis, Call Centers, Credit Cards, Data Entry, Dedicated Professional, Dependable Team Player, Film Production, Leadership, Management, Payments, Production Managment, Program Management, Relationship Management, Salesforce.com, Teamwork, Payment Card Processing
Education
Hagerstown Community College 2005 — 2012
Associate's degree, Psychology
North Hagerstown High School
Diploma
Hagerstown Community College
Bank of America Merchant Services April 2014 - July 2015
Bank of America December 2010 - April 2014
May-January Greencastle the Film March 2011 - March 2012
JCPenney May 2003 - April 2011
Check Into Cash September 2009 - November 2009
Randstad March 2009 - September 2009
First Data Merchant Services December 2008 - February 2009
IBMP August 2008 - February 2009
DCInternational January 2007 - January 2009
TheArc of Washington County Hagerstown October 2007 - August 2008
Skills
Customer Service, Quality Assurance, Collections, Customer Retention, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Banking, Business Analysis, Call Centers, Credit Cards, Data Entry, Dedicated Professional, Dependable Team Player, Film Production, Leadership, Management, Payments, Production Managment, Program Management, Relationship Management, Salesforce.com, Teamwork, Payment Card Processing
Education
Hagerstown Community College 2005 — 2012
Associate's degree, Psychology
North Hagerstown High School
Diploma
Hagerstown Community College
Nicole Gilmore Nicole Gilmore's Bank of America Merchant Services Experience September 2014 - May 2015
Job Financial Professional
Industry Banking
Experience
Bank of America Merchant Services September 2014 - May 2015
Morgan Stanley Wealth Management February 2012 - October 2012
Bank of America Merrill Lynch March 2011 - August 2011
EverBank (Formerly Bank of Florida) April 2009 - September 2010
Wells Fargo April 2008 - April 2009
Bank of America November 2002 - March 2008
Bank of America October 2001 - November 2002
Bank of America February 1999 - September 2001
Skills
Wealth Management, Series 63, Portfolio Management, Credit Analysis, Credit, Risk Management, Small Business Lending, Uniform Combined State..., Banking, Investments, Finance, Loans, Commercial Banking, Private Banking, Financial Planning, Mortgage Lending, Series 7, Treasury Management, Retail Banking, Business Development, Sales, Investment Management, Cash Management, Underwriting, Consumer Lending, Financial Services
Education
McGill University 1995 — 2000
Bachelor of Arts, Polical Science
Bank of America Merchant Services September 2014 - May 2015
Morgan Stanley Wealth Management February 2012 - October 2012
Bank of America Merrill Lynch March 2011 - August 2011
EverBank (Formerly Bank of Florida) April 2009 - September 2010
Wells Fargo April 2008 - April 2009
Bank of America November 2002 - March 2008
Bank of America October 2001 - November 2002
Bank of America February 1999 - September 2001
Skills
Wealth Management, Series 63, Portfolio Management, Credit Analysis, Credit, Risk Management, Small Business Lending, Uniform Combined State..., Banking, Investments, Finance, Loans, Commercial Banking, Private Banking, Financial Planning, Mortgage Lending, Series 7, Treasury Management, Retail Banking, Business Development, Sales, Investment Management, Cash Management, Underwriting, Consumer Lending, Financial Services
Education
McGill University 1995 — 2000
Bachelor of Arts, Polical Science
Ashley Kilgore, MBA Ashley Kilgore, MBA's Bank of America Merchant Services Experience February 2015 - Present
Job AVP / Business Consultant at Bank of America
Industry Information Technology and Services
Experience
Bank of America Merchant Services February 2015 - Present
CSM Bakery Supplies North America January 2013 - Present
AT&T Advertising Solutions February 2009 - January 2013
FedEx Freight March 2006 - May 2007
Bank of America March 1999 - March 2006
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
MBA, Business Administration
Wofford College 1992 — 1996
Bachelor of Arts (B.A.), Business/Managerial Economics
Bank of America Merchant Services February 2015 - Present
CSM Bakery Supplies North America January 2013 - Present
AT&T Advertising Solutions February 2009 - January 2013
FedEx Freight March 2006 - May 2007
Bank of America March 1999 - March 2006
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
MBA, Business Administration
Wofford College 1992 — 1996
Bachelor of Arts (B.A.), Business/Managerial Economics
Molly Fahr's Bank of America Merchant Services Experience March 2012 - December 2013
Job Financial Services Professional Seeking New Opportunities
Industry Banking
Experience
Bank of America Merchant Services March 2012 - December 2013
Continental Bank March 2007 - January 2012
TD Bank (Commerce Bank N.A.) March 2001 - February 2007
PNC Bank September 1991 - March 2001
Continental Bank October 1972 - September 1991
Skills
Cash Management, Commercial Banking, Commercial Lending, Small Business Lending, Treasury Services, Loans, Credit Analysis, Banking, Credit, Risk Management, Business Development, Retail Banking, Lines Of Credit, Cross Selling, Treasury Management, Commercial Mortgages, Consumer Lending, Financial Services, Asset Based Lending
Education
La Salle University 1981 — 1996
BS, Finance
Bank of America Merchant Services March 2012 - December 2013
Continental Bank March 2007 - January 2012
TD Bank (Commerce Bank N.A.) March 2001 - February 2007
PNC Bank September 1991 - March 2001
Continental Bank October 1972 - September 1991
Skills
Cash Management, Commercial Banking, Commercial Lending, Small Business Lending, Treasury Services, Loans, Credit Analysis, Banking, Credit, Risk Management, Business Development, Retail Banking, Lines Of Credit, Cross Selling, Treasury Management, Commercial Mortgages, Consumer Lending, Financial Services, Asset Based Lending
Education
La Salle University 1981 — 1996
BS, Finance
Meagan Hartman's Bank of America Merchant Services Experience October 2006 - August 2007
Job Call Center Supervisor at West Shore Window & Door, Inc.
Industry Marketing and Advertising
Experience
West Shore Window & Door, Inc. June 2015 - Present
West Shore Window & Door, Inc. May 2014 - June 2015
Tex Visions September 2013 - May 2014
Tex Visions July 2012 - September 2013
Bank of America Merchant Services October 2006 - August 2007
Giant Food February 2003 - August 2006
Skills
Trade Shows, Sales, Marketing, Sales Management, Sales Process, Cold Calling, Advertising, New Business Development, Account Management, Management, Customer Service, Sales Presentations, Direct Marketing, Time Management
Education
Kaplan University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2012 — 2014
Associate of Arts (A.A.) with Concentration in Business Foundations, Business Administration and Management, General, 3.5 GPA
West Shore Window & Door, Inc. June 2015 - Present
West Shore Window & Door, Inc. May 2014 - June 2015
Tex Visions September 2013 - May 2014
Tex Visions July 2012 - September 2013
Bank of America Merchant Services October 2006 - August 2007
Giant Food February 2003 - August 2006
Skills
Trade Shows, Sales, Marketing, Sales Management, Sales Process, Cold Calling, Advertising, New Business Development, Account Management, Management, Customer Service, Sales Presentations, Direct Marketing, Time Management
Education
Kaplan University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2012 — 2014
Associate of Arts (A.A.) with Concentration in Business Foundations, Business Administration and Management, General, 3.5 GPA
Auturo Guzman's Bank of America Merchant Services Experience April 2010 - Present
Job Merchant Sales Representative AVP at Bank of America Merchant services
Industry Financial Services
Experience
Bank of America Merchant services April 2010 - Present
Wells Fargo March 2003 - March 2009
Education
ITT Technical Institute-Oxnard 1998 — 2000
Associate's degree, Civil Engineering, 3.9 GPA
Bank of America Merchant services April 2010 - Present
Wells Fargo March 2003 - March 2009
Education
ITT Technical Institute-Oxnard 1998 — 2000
Associate's degree, Civil Engineering, 3.9 GPA
Jack Sweeney Jack Sweeney's Bank of America Merchant Services Experience November 2010 - May 2011
Job Senior Relationship Executive at First Data Corporation
Industry Financial Services
Experience
First Data Corporation June 2011 - Present
Bank of America Merchant Services November 2010 - May 2011
Bank Of America Merchant Services January 2010 - October 2010
First Data Merchant Services November 2007 - June 2009
First Data Merchant Services 1999 - October 2007
Skills
Electronic Payments, Merchant Services, Payment Card Processing, Credit Cards, Debit Cards, Banking, Mobile Payments, Payments, Acquiring, Payment Systems, Relationship Management, Credit
Education
Iona College 1988 — 1992
BBA, Finance
High school 1984 — 1988
First Data Corporation June 2011 - Present
Bank of America Merchant Services November 2010 - May 2011
Bank Of America Merchant Services January 2010 - October 2010
First Data Merchant Services November 2007 - June 2009
First Data Merchant Services 1999 - October 2007
Skills
Electronic Payments, Merchant Services, Payment Card Processing, Credit Cards, Debit Cards, Banking, Mobile Payments, Payments, Acquiring, Payment Systems, Relationship Management, Credit
Education
Iona College 1988 — 1992
BBA, Finance
High school 1984 — 1988
Amber English's Bank of America Merchant Services Experience 2009 - 2010
Job Graduate of Penn State University
Industry
Experience
Bank of America Merchant Services 2009 - 2010
Keystone Automotive Operations August 2006 - March 2009
Skills
Account Management, Direct Sales, Pricing, Sales Operations, Time Management, Sales, Customer Retention, Customer Service, Customer Satisfaction, Sales Process, Selling, SAP ERP, AS400 Administration, Marketing, Management, Automotive, Automotive Aftermarket, B2B, Purchase Orders, Order Processing, Sales Order Processing, Wholesale, Banking, Merchant Services, Marketing Strategy, Social Media Marketing, Marketing Communications, Marketing Management, At Multitasking, Computer Proficiency, Mac OS
Education
Penn State University 2012 — 2014
Bachelor of Science (B.S.), Business Management and Marketing
Luzerne County Community College 2010 — 2012
Associate of Science (AS), Business Administration
Bank of America Merchant Services 2009 - 2010
Keystone Automotive Operations August 2006 - March 2009
Skills
Account Management, Direct Sales, Pricing, Sales Operations, Time Management, Sales, Customer Retention, Customer Service, Customer Satisfaction, Sales Process, Selling, SAP ERP, AS400 Administration, Marketing, Management, Automotive, Automotive Aftermarket, B2B, Purchase Orders, Order Processing, Sales Order Processing, Wholesale, Banking, Merchant Services, Marketing Strategy, Social Media Marketing, Marketing Communications, Marketing Management, At Multitasking, Computer Proficiency, Mac OS
Education
Penn State University 2012 — 2014
Bachelor of Science (B.S.), Business Management and Marketing
Luzerne County Community College 2010 — 2012
Associate of Science (AS), Business Administration
Jacob Redick Jacob Redick's Bank of America Merchant Services Experience July 2006 - December 2007
Job Employee Benefits Consultant at Mercer
Industry Human Resources
Experience
Mercer July 2008 - Present
AEGON November 2009 - July 2010
Bank of America Merchant Services July 2006 - December 2007
Skills
Actuarial Science, Retirement, Healthcare, Programming, Disability Benefits, Employee Benefits, Defined Benefit, Health Insurance, Insurance, Data Analysis, SAS, Access, Disability Insurance, Benefits Administration, Management, Life Insurance, Financial Risk, Pensions, Risk Management, Finance, Predictive Modeling, Human Resources, ERISA, Retirement Planning, Defined Contribution, Executive Pay, Valuation, 401k, Retirement Plan..., Leadership, Actuarial Consulting, Solvency II, Training, Employee Relations, Health Care Reform, Analytics, ALM, Data Mining, Actuaries, Microsoft Excel, Health Savings Accounts, Fixed Annuities
Education
University of Louisville 2004 — 2008
B.S. Math w/ Conc. Actuarial Science, Math/Actuarial Science, Finance, Data Mining
Western Kentucky University 2003 — 2004
Economics, Public Speaking
Georgia Institute of Technology 2001 — 2003
Calculus, Physics, Computer Science, CAD, Air Force ROTC
Mercer July 2008 - Present
AEGON November 2009 - July 2010
Bank of America Merchant Services July 2006 - December 2007
Skills
Actuarial Science, Retirement, Healthcare, Programming, Disability Benefits, Employee Benefits, Defined Benefit, Health Insurance, Insurance, Data Analysis, SAS, Access, Disability Insurance, Benefits Administration, Management, Life Insurance, Financial Risk, Pensions, Risk Management, Finance, Predictive Modeling, Human Resources, ERISA, Retirement Planning, Defined Contribution, Executive Pay, Valuation, 401k, Retirement Plan..., Leadership, Actuarial Consulting, Solvency II, Training, Employee Relations, Health Care Reform, Analytics, ALM, Data Mining, Actuaries, Microsoft Excel, Health Savings Accounts, Fixed Annuities
Education
University of Louisville 2004 — 2008
B.S. Math w/ Conc. Actuarial Science, Math/Actuarial Science, Finance, Data Mining
Western Kentucky University 2003 — 2004
Economics, Public Speaking
Georgia Institute of Technology 2001 — 2003
Calculus, Physics, Computer Science, CAD, Air Force ROTC
Randall Ward Randall Ward's Bank of America Merchant Services Experience April 2014 - Present
Job Bank of America Merchant Services AVP of Small Business Consulting
Industry Banking
Experience
Bank of America Merchant Services April 2014 - Present
LEADERSHIP EXPERIENCE January 2010 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Leadership Conferences 2011 - 2014
Peer Mediator January 2009 - January 2011
Skills
Sales, Public Speaking, Social Networking, Teaching, Team Building, Economics
Education
Hampden-Sydney College 2009 — 2013
Economics & Commerce, Economics & Commerce
Bank of America Merchant Services April 2014 - Present
LEADERSHIP EXPERIENCE January 2010 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Hampden Sydney College January 2009 - Present
Leadership Conferences 2011 - 2014
Peer Mediator January 2009 - January 2011
Skills
Sales, Public Speaking, Social Networking, Teaching, Team Building, Economics
Education
Hampden-Sydney College 2009 — 2013
Economics & Commerce, Economics & Commerce
Marcus J. Dickerson's Bank of America Merchant Services Experience December 2010 - July 2011
Job Member Experience Manager Express Scripts Medicare
Industry Information Technology and Services
Experience
Express Scripts - Medicare June 2015 - Present
Johnson & Johnson Consumer Co Inc March 2014 - Present
Johnson & Johnson Health Care Systems Inc. September 2012 - April 2014
Novo Nordisk A/S January 2013 - April 2013
Canon Business Solutions September 2011 - February 2012
Bank of America Merchant Services December 2010 - July 2011
Verizon Wireless May 2009 - February 2010
Verizon Wireless - Digital Telecom January 2007 - May 2009
Verizon Wireless June 2000 - December 2006
Skills
Project Management, Microsoft Word, MS Project, Outlook, Microsoft Office, Access, Microsoft Excel, Full SDLC, Full project lifecycle..., SAP, Business Strategy, Business Analysis, Business Process..., Business Relationship..., Account Reconciliation, E-commerce, E-business Consulting, Vendor Management, Microsoft CRM, Sales Analysis, Sales Operations, Salesforce.com, Technical Sales..., Leadership, Lotus Notes, Self-starter, PowerPoint, Blackberry Enterprise..., Blackberry, Blackberry OS, Android, Android OS, iOS, Data Analysis, Data Warehousing, SharePoint, UAT coordination, AdHoc, Cognos, Cross-functional Team..., Management, Sales, Training
Education
Kean University 1996 — 2001
Bachelor of Science, Management Science
Franklin Highschool 1992 — 1996
High School Diploma, General Studies
Express Scripts - Medicare June 2015 - Present
Johnson & Johnson Consumer Co Inc March 2014 - Present
Johnson & Johnson Health Care Systems Inc. September 2012 - April 2014
Novo Nordisk A/S January 2013 - April 2013
Canon Business Solutions September 2011 - February 2012
Bank of America Merchant Services December 2010 - July 2011
Verizon Wireless May 2009 - February 2010
Verizon Wireless - Digital Telecom January 2007 - May 2009
Verizon Wireless June 2000 - December 2006
Skills
Project Management, Microsoft Word, MS Project, Outlook, Microsoft Office, Access, Microsoft Excel, Full SDLC, Full project lifecycle..., SAP, Business Strategy, Business Analysis, Business Process..., Business Relationship..., Account Reconciliation, E-commerce, E-business Consulting, Vendor Management, Microsoft CRM, Sales Analysis, Sales Operations, Salesforce.com, Technical Sales..., Leadership, Lotus Notes, Self-starter, PowerPoint, Blackberry Enterprise..., Blackberry, Blackberry OS, Android, Android OS, iOS, Data Analysis, Data Warehousing, SharePoint, UAT coordination, AdHoc, Cognos, Cross-functional Team..., Management, Sales, Training
Education
Kean University 1996 — 2001
Bachelor of Science, Management Science
Franklin Highschool 1992 — 1996
High School Diploma, General Studies
Chrystopher Malone Chrystopher Malone's Bank of America Merchant Services Experience May 2015 - Present
Job Management Trainee at Enterprise RentACar
Industry Business Supplies and Equipment
Experience
Bank of America Merchant Services May 2015 - Present
Enterprise Rent-A-Car May 2013 - March 2015
Westfield State University January 2013 - May 2013
YMCA of Greater Springfield June 2012 - August 2012
Manhattanville College February 2012 - May 2012
YMCA of Greater Springfield June 2009 - August 2011
Skills
Team Leadership, Microsoft Excel, Microsoft Word, Teamwork, Sports, Comfortable working..., PowerPoint, Social Networking, Management, Customer Service, Sales, Marketing
Education
Westfield State College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Manhattanville College 2010 — 2012
Business Administration and Management, General
Bank of America Merchant Services May 2015 - Present
Enterprise Rent-A-Car May 2013 - March 2015
Westfield State University January 2013 - May 2013
YMCA of Greater Springfield June 2012 - August 2012
Manhattanville College February 2012 - May 2012
YMCA of Greater Springfield June 2009 - August 2011
Skills
Team Leadership, Microsoft Excel, Microsoft Word, Teamwork, Sports, Comfortable working..., PowerPoint, Social Networking, Management, Customer Service, Sales, Marketing
Education
Westfield State College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Manhattanville College 2010 — 2012
Business Administration and Management, General
Kristen Linnea Johnson, PhD Kristen Linnea Johnson, PhD's Bank of America Merchant Services Experience July 2014 - Present
Job SVP Corporate Strategy at Bank of America Merchant Services
Industry Management Consulting
Experience
Bank of America Merchant Services July 2014 - Present
Queens University of Charlotte 2010 - Present
Varied by Role October 2012 - June 2014
Wells Fargo June 2011 - September 2012
Wells Fargo July 2009 - June 2011
Wachovia July 2008 - July 2009
Fannie Mae January 2007 - July 2008
Accenture August 1994 - January 2007
Skills
Business Development, Financial Risk, Analytics, Performance Improvement, Organizational Design, Vendor Management, Business Process, Strategy, Acquisition Integration, Organizational..., Due Diligence, Process Improvement, Business Analysis, Business Strategy, Risk Management, PMO, Governance, Program Management, Financial Services, Business Process..., Business Transformation, Mergers, Change Management, Strategic Planning, Organizational..., Management Consulting, Business Process..., Project Portfolio..., Financial Modeling, PMP, Enterprise Risk..., Executive Management, Project Management, Leadership Development, Portfolio Management, Talent Management, SDLC, Team Building, Performance Management, Enterprise Software, Mergers & Acquisitions, Management, Financial Analysis, Cross-functional Team..., IT Strategy, Consulting, Process Engineering, Banking, Business Intelligence, Start-ups
Education
Northwestern University
PhD, Communication Studies/Quantitative Statistics Focus
Northwestern University
MA, Communication Studies/Quantitative Statistics Focus
Miami University
Bachelor's degree, Speech Communication and Rhetoric
Bank of America Merchant Services July 2014 - Present
Queens University of Charlotte 2010 - Present
Varied by Role October 2012 - June 2014
Wells Fargo June 2011 - September 2012
Wells Fargo July 2009 - June 2011
Wachovia July 2008 - July 2009
Fannie Mae January 2007 - July 2008
Accenture August 1994 - January 2007
Skills
Business Development, Financial Risk, Analytics, Performance Improvement, Organizational Design, Vendor Management, Business Process, Strategy, Acquisition Integration, Organizational..., Due Diligence, Process Improvement, Business Analysis, Business Strategy, Risk Management, PMO, Governance, Program Management, Financial Services, Business Process..., Business Transformation, Mergers, Change Management, Strategic Planning, Organizational..., Management Consulting, Business Process..., Project Portfolio..., Financial Modeling, PMP, Enterprise Risk..., Executive Management, Project Management, Leadership Development, Portfolio Management, Talent Management, SDLC, Team Building, Performance Management, Enterprise Software, Mergers & Acquisitions, Management, Financial Analysis, Cross-functional Team..., IT Strategy, Consulting, Process Engineering, Banking, Business Intelligence, Start-ups
Education
Northwestern University
PhD, Communication Studies/Quantitative Statistics Focus
Northwestern University
MA, Communication Studies/Quantitative Statistics Focus
Miami University
Bachelor's degree, Speech Communication and Rhetoric
Vonnie Keadle Vonnie Keadle's Bank of America Merchant Services Experience April 2012 - Present
Job Sales Central Specialist at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services April 2012 - Present
First Data Corporation April 2005 - November 2010
Skills
Banking, Customer Retention, Credit, Customer Service, Call Center
Education
Kaplan University 2007 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Bank of America Merchant Services April 2012 - Present
First Data Corporation April 2005 - November 2010
Skills
Banking, Customer Retention, Credit, Customer Service, Call Center
Education
Kaplan University 2007 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Allison Crane Allison Crane's Bank of America Merchant Services Experience August 2014 - Present
Job Talent Sourcing Specialist
Industry Outsourcing/Offshoring
Experience
Bank of America Merchant Services August 2014 - Present
Progressive Insurance July 2014 - August 2014
SunTrust Bank May 2014 - July 2014
Alaska Airlines August 2013 - May 2014
Randstad Sourceright US June 2012 - September 2013
Mt. Bethel UMC March 2012 - July 2012
Good Mews Foundation April 2012 - June 2012
Ten Thousand Villages March 2012 - June 2012
Georgia Institute of Technology May 2011 - August 2011
Georgia Institute of Technology August 2009 - August 2011
Skills
Microsoft Office, conversational French, Research, Customer Service, Filing, Inventory Control, Event Planning, Logistics, French, International Relations, Security Clearance, Internet Research, Political Writing, Research Analysis, Data Analysis, Problem Solving, Current Affairs, Sourcing, Global Sourcing, Outlook, Non-profits, Leadership, Strategic Planning, Time Management, Program Management, Team Leadership, Microsoft Excel, Interviews, Public Speaking, Management, Project Planning, Recruiting, Public Relations, PowerPoint, Event Management, Social Networking, Social Media, Fundraising
Education
Georgia Institute of Technology 2007 — 2011
Bachelor of Science, International Affairs and Modern Languages (French)
Walton High School
Bank of America Merchant Services August 2014 - Present
Progressive Insurance July 2014 - August 2014
SunTrust Bank May 2014 - July 2014
Alaska Airlines August 2013 - May 2014
Randstad Sourceright US June 2012 - September 2013
Mt. Bethel UMC March 2012 - July 2012
Good Mews Foundation April 2012 - June 2012
Ten Thousand Villages March 2012 - June 2012
Georgia Institute of Technology May 2011 - August 2011
Georgia Institute of Technology August 2009 - August 2011
Skills
Microsoft Office, conversational French, Research, Customer Service, Filing, Inventory Control, Event Planning, Logistics, French, International Relations, Security Clearance, Internet Research, Political Writing, Research Analysis, Data Analysis, Problem Solving, Current Affairs, Sourcing, Global Sourcing, Outlook, Non-profits, Leadership, Strategic Planning, Time Management, Program Management, Team Leadership, Microsoft Excel, Interviews, Public Speaking, Management, Project Planning, Recruiting, Public Relations, PowerPoint, Event Management, Social Networking, Social Media, Fundraising
Education
Georgia Institute of Technology 2007 — 2011
Bachelor of Science, International Affairs and Modern Languages (French)
Walton High School
Dean Phillips Dean Phillips's Bank of America Merchant Services Experience July 2015 - Present
Job Vice President, Enterprise Operational Risk at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services July 2015 - Present
CertusBank May 2014 - July 2015
certusBANK September 2011 - April 2014
RBC January 2009 - October 2011
Wachovia March 2006 - December 2008
Fifth Third Bank 2004 - 2006
Fifth Third Bank 1989 - 2006
Skills
Risk Management, Enterprise Risk..., Financial Risk, Operational Risk, Banking, Operational Risk..., Treasury Management, Fraud, Relationship Management, Insurance Risk, Operational Excellence, Operations Management, Outsourcing, Basel II, Insurance, Anti Money Laundering, Fraud Detection, Payment Systems, Project Portfolio..., Bank Secrecy Act, Fraud Prevention, Consumer Compliance, Lean Six Sigma, Management, Financial Services, Portfolio Management
Education
Miami University
Bank of America Merchant Services July 2015 - Present
CertusBank May 2014 - July 2015
certusBANK September 2011 - April 2014
RBC January 2009 - October 2011
Wachovia March 2006 - December 2008
Fifth Third Bank 2004 - 2006
Fifth Third Bank 1989 - 2006
Skills
Risk Management, Enterprise Risk..., Financial Risk, Operational Risk, Banking, Operational Risk..., Treasury Management, Fraud, Relationship Management, Insurance Risk, Operational Excellence, Operations Management, Outsourcing, Basel II, Insurance, Anti Money Laundering, Fraud Detection, Payment Systems, Project Portfolio..., Bank Secrecy Act, Fraud Prevention, Consumer Compliance, Lean Six Sigma, Management, Financial Services, Portfolio Management
Education
Miami University
George Bitsicas George Bitsicas's Bank of America Merchant Services Experience May 2008 - November 2012
Job Motor Coach Operator at Indian Trails
Industry Financial Services
Experience
Indian Trails September 2013 - Present
Bank of America Merchant Services May 2008 - November 2012
First Data Merchant Services September 2008 - July 2009
JP Morgan Chase - Paymentech May 2008 - August 2008
Bottcher America Corp. April 1999 - March 2008
Imation September 1996 - January 1999
3M September 1978 - September 1996
Skills
Credit, Credit Cards, Banking, Debit Cards, Electronic Payments, Payment Card Processing, Sales, Payments, Customer Service, Strategic Planning, Team Building, Selling, Business Development
Education
Lansing Community College
Associates, Business
Indian Trails September 2013 - Present
Bank of America Merchant Services May 2008 - November 2012
First Data Merchant Services September 2008 - July 2009
JP Morgan Chase - Paymentech May 2008 - August 2008
Bottcher America Corp. April 1999 - March 2008
Imation September 1996 - January 1999
3M September 1978 - September 1996
Skills
Credit, Credit Cards, Banking, Debit Cards, Electronic Payments, Payment Card Processing, Sales, Payments, Customer Service, Strategic Planning, Team Building, Selling, Business Development
Education
Lansing Community College
Associates, Business
Brian Beckstein Brian Beckstein's Bank of America Merchant Services Experience May 2010 - Present
Job Vice President, Learning & Leadership Development at Bank of America
Industry Financial Services
Experience
Bank of America Merchant Services May 2010 - Present
Bank of America December 2007 - May 2010
Hay Group, Inc. 2000 - 2005
Skills
Leadership Development, Onboarding, Human Resources, Talent Management, Vendor Management, Performance Management, Organizational..., Employee Engagement, Change Management, Succession Planning, Workforce Planning, Organizational Design, Leadership, Talent Acquisition, Organizational..., Deferred Compensation, Executive Coaching
Education
The George Washington University - School of Business 1998 — 2000
Indiana University Bloomington
Bachelor of Arts (BA), Economics
Bank of America Merchant Services May 2010 - Present
Bank of America December 2007 - May 2010
Hay Group, Inc. 2000 - 2005
Skills
Leadership Development, Onboarding, Human Resources, Talent Management, Vendor Management, Performance Management, Organizational..., Employee Engagement, Change Management, Succession Planning, Workforce Planning, Organizational Design, Leadership, Talent Acquisition, Organizational..., Deferred Compensation, Executive Coaching
Education
The George Washington University - School of Business 1998 — 2000
Indiana University Bloomington
Bachelor of Arts (BA), Economics
Cindy Horan's Bank of America Merchant Services Experience July 2010 - Present
Job VP Business Consultant at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services July 2010 - Present
American Express Business Travel January 2008 - July 2010
Paychex April 2001 - February 2007
Skills
Cold Calling, Salesforce.com, Sales Process, Business Development, Relationship Management, Sales, Account Management, Sales Presentations, Lead Generation, Selling, B2B, Solution Selling, Direct Sales, Contract Negotiation, CRM, Sales Management, Strategic Partnerships, Management, New Business Development, Leadership, Sales Operations, Customer Retention, Strategic Planning, Team Building
Education
Johnson & Wales University
Bank of America Merchant Services July 2010 - Present
American Express Business Travel January 2008 - July 2010
Paychex April 2001 - February 2007
Skills
Cold Calling, Salesforce.com, Sales Process, Business Development, Relationship Management, Sales, Account Management, Sales Presentations, Lead Generation, Selling, B2B, Solution Selling, Direct Sales, Contract Negotiation, CRM, Sales Management, Strategic Partnerships, Management, New Business Development, Leadership, Sales Operations, Customer Retention, Strategic Planning, Team Building
Education
Johnson & Wales University
Vinnie Charity Vinnie Charity's Bank of America Merchant Services Experience November 2011 - November 2012
Job International Travel Specialist with WorldStrides
Industry Leisure, Travel & Tourism
Experience
Worldstrides December 2013 - Present
firstSTREET for Boomers & Beyond, Inc. May 2013 - December 2013
Bank of America Merchant Services November 2011 - November 2012
Bank of America August 2008 - November 2011
Haynes Furniture Company August 2005 - August 2008
Skills
Direct Sales, Account Management, Retail Sales, Profit, Customer Retention, Sales Process, Sales Presentations, Music Production, Automotive Repair, Woodworking, Musician, Pro Tools, Salesforce.com, Credit Cards, Computer Repair, Cross Selling, Business Relationship..., Customer Satisfaction, Digital Photography, Computer Maintenance, Sales, Customer Service, Training, Microsoft Office, Sales Operations, New Business Development, Leadership
Education
John Tyler Community College 1996 — 1998
Electrical and Electronics Engineering
Worldstrides December 2013 - Present
firstSTREET for Boomers & Beyond, Inc. May 2013 - December 2013
Bank of America Merchant Services November 2011 - November 2012
Bank of America August 2008 - November 2011
Haynes Furniture Company August 2005 - August 2008
Skills
Direct Sales, Account Management, Retail Sales, Profit, Customer Retention, Sales Process, Sales Presentations, Music Production, Automotive Repair, Woodworking, Musician, Pro Tools, Salesforce.com, Credit Cards, Computer Repair, Cross Selling, Business Relationship..., Customer Satisfaction, Digital Photography, Computer Maintenance, Sales, Customer Service, Training, Microsoft Office, Sales Operations, New Business Development, Leadership
Education
John Tyler Community College 1996 — 1998
Electrical and Electronics Engineering
Kelly McCracken's Bank of America Merchant Services Experience August 2014 - Present
Job Vice President Regional LeaderProduct Solutions
Industry Banking
Experience
Bank of America Merchant Services August 2014 - Present
Commerce Bank February 2012 - February 2014
Wells Fargo 2011 - 2012
Elavon, Inc. October 2006 - 2010
First Data Commercial Services October 2004 - October 2006
First Data Commercial Services January 2003 - October 2004
Skills
Financial Services, Cross Selling, Credit Analysis, B2B, Business Development, Team Building, Coaching, Payment Systems, New Business Development, Payment Card Processing, Merchant Services, Relationship Management, Salesforce.com, Sales, E-payments, Management, Mobile Payments, Banking, Strategic Partnerships, Strategic Planning, Training, Gift Cards, Executive Management, Payment Gateways, Leadership Development, Strategy, Call Centers, Credit, Customer Retention, Account Management, ACH
Education
Kansas State University 1998 — 2002
Shawnee Mission East 1994 — 1998
Bank of America Merchant Services August 2014 - Present
Commerce Bank February 2012 - February 2014
Wells Fargo 2011 - 2012
Elavon, Inc. October 2006 - 2010
First Data Commercial Services October 2004 - October 2006
First Data Commercial Services January 2003 - October 2004
Skills
Financial Services, Cross Selling, Credit Analysis, B2B, Business Development, Team Building, Coaching, Payment Systems, New Business Development, Payment Card Processing, Merchant Services, Relationship Management, Salesforce.com, Sales, E-payments, Management, Mobile Payments, Banking, Strategic Partnerships, Strategic Planning, Training, Gift Cards, Executive Management, Payment Gateways, Leadership Development, Strategy, Call Centers, Credit, Customer Retention, Account Management, ACH
Education
Kansas State University 1998 — 2002
Shawnee Mission East 1994 — 1998
Dawn Padron Dawn Padron's Bank of America Merchant Services Experience January 2011 - Present
Job Sr. Finance Analyst at Bank of America
Industry Financial Services
Experience
Bank of America Merchant Services January 2011 - Present
Payment Alliance International January 2010 - December 2010
Comdata July 2006 - January 2010
Bank of Amercia (Formerly NPC) March 2000 - July 2006
Skills
Project Management, Business Process..., Management, Payments, Product Development, Business Analysis, Process Improvement, Vendor Management, Software Documentation, Analysis, Product Management, Strategic Planning, Business Development, Business Strategy, Team Leadership, Merchant Services, New Business Development, Finance, Payment Systems, Credit Cards, Risk Management, Leadership, Salesforce.com, CRM, Payment Card Processing, Financial Analysis, Banking, Budgets, Team Building, Portfolio Management, Financial Services, Electronic Payments, Debit Cards, Training, Relationship Management, Credit, Cards, Executive Management, Call Centers, Mobile Payments, ACH
Education
Jefferson Community College 1989 — 1996
Management/Finance; Commercial Art
Bank of America Merchant Services January 2011 - Present
Payment Alliance International January 2010 - December 2010
Comdata July 2006 - January 2010
Bank of Amercia (Formerly NPC) March 2000 - July 2006
Skills
Project Management, Business Process..., Management, Payments, Product Development, Business Analysis, Process Improvement, Vendor Management, Software Documentation, Analysis, Product Management, Strategic Planning, Business Development, Business Strategy, Team Leadership, Merchant Services, New Business Development, Finance, Payment Systems, Credit Cards, Risk Management, Leadership, Salesforce.com, CRM, Payment Card Processing, Financial Analysis, Banking, Budgets, Team Building, Portfolio Management, Financial Services, Electronic Payments, Debit Cards, Training, Relationship Management, Credit, Cards, Executive Management, Call Centers, Mobile Payments, ACH
Education
Jefferson Community College 1989 — 1996
Management/Finance; Commercial Art
Rebecca (Becky) Arencibia Rebecca (Becky) Arencibia's Bank of America Merchant Services Experience June 2013 - February 2015
Job Harbor Community Bank
Industry Financial Services
Experience
Bank of America Merchant Services June 2013 - February 2015
Credomatic USA November 2010 - August 2013
JBG Bank 2008 - 2010
InterCredit Bank 2006 - 2008
SunTrust Bank 1984 - 2006
Skills
Banking, Credit, New Business Development, Loans, Strategic Planning, Commercial Banking, Risk Management, Team Building, Sales, Negotiation, Sales Management, Business Development, Merchant Services, Customer Service, Small Business, Retail Banking, Sales Operations, Credit Cards, Marketing, CRM, Credit Analysis, Management, Business Strategy, Private Banking, Customer Satisfaction, Consumer Lending, Portfolio Management, Account Management, Mortgage Lending, Credit Risk, Financial Analysis, Analysis, Insurance, Business Planning, Strategy, Commercial Lending, Business Networking
Education
Miami Dade College
Suntrust University
University of Puerto Rico
Bachelor of Science (B.S.), Physical Sciences
Yauco high school
Bank of America Merchant Services June 2013 - February 2015
Credomatic USA November 2010 - August 2013
JBG Bank 2008 - 2010
InterCredit Bank 2006 - 2008
SunTrust Bank 1984 - 2006
Skills
Banking, Credit, New Business Development, Loans, Strategic Planning, Commercial Banking, Risk Management, Team Building, Sales, Negotiation, Sales Management, Business Development, Merchant Services, Customer Service, Small Business, Retail Banking, Sales Operations, Credit Cards, Marketing, CRM, Credit Analysis, Management, Business Strategy, Private Banking, Customer Satisfaction, Consumer Lending, Portfolio Management, Account Management, Mortgage Lending, Credit Risk, Financial Analysis, Analysis, Insurance, Business Planning, Strategy, Commercial Lending, Business Networking
Education
Miami Dade College
Suntrust University
University of Puerto Rico
Bachelor of Science (B.S.), Physical Sciences
Yauco high school
Karen Wright III Karen Wright III's Bank of America Merchant Services Experience July 2009 - Present
Job Account Manager at Banc of America
Industry Banking
Experience
Bank of America Merchant Services July 2009 - Present
5Linx Canada 2010 - 2010
First Data Commercial Services 2008 - 2009
Chase Paymentech June 2006 - November 2008
Chase Merchant Services January 2000 - January 2003
Retention Specialist March 2000 - June 2002
Education
Hagerstown College
Morgan State University 1979 — 1980
n/a, Business Management
Towson State University
Computer Science Major
Morgan State University
Business Management Major
Woodlawn Senior High
General Studies
Bank of America Merchant Services July 2009 - Present
5Linx Canada 2010 - 2010
First Data Commercial Services 2008 - 2009
Chase Paymentech June 2006 - November 2008
Chase Merchant Services January 2000 - January 2003
Retention Specialist March 2000 - June 2002
Education
Hagerstown College
Morgan State University 1979 — 1980
n/a, Business Management
Towson State University
Computer Science Major
Morgan State University
Business Management Major
Woodlawn Senior High
General Studies
Nathan Uhler's Bank of America Merchant Services Experience November 2012 - Present
Job Assistant Vice President; Merchant Services at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services November 2012 - Present
Dugout Media May 2012 - Present
Sam's Club August 2011 - May 2012
N.Ur.F LLC May 2009 - August 2011
Skills
Microsoft Office, Salesforce.com, Outlook
Education
Liberty University 2008 — 2012
Sport Management, Sport and Recreation
Bank of America Merchant Services November 2012 - Present
Dugout Media May 2012 - Present
Sam's Club August 2011 - May 2012
N.Ur.F LLC May 2009 - August 2011
Skills
Microsoft Office, Salesforce.com, Outlook
Education
Liberty University 2008 — 2012
Sport Management, Sport and Recreation
James (Jim) Galyon James (Jim) Galyon's Bank of America Merchant Services Experience 2010 - 2015
Job Experienced Process Improvement, Project/Program Management, Customer Care Professional
Industry Financial Services
Experience
Bank of America Merchant Services 2010 - 2015
AT&T 2007 - 2009
AT&T 2005 - 2007
AT&T 2003 - 2005
AT&T 2000 - 2003
Travelers Insurance June 1997 - December 1999
Skills
Management, Operations Management, Sales Support, Organizing Resources, Customer Satisfaction, Business Decision Making, Project Management, Problem Solving, Call Centers, Leading, Process Efficiency, Coordinating Activities, Business Planning, Sales Support Tools, Prioritize Workload, Performance Motivation, Employee Training, Coaching, Mentoring, Customer Retention, Leadership, Process Improvement, Customer Experience, Sales Operations, Salesforce.com, SPSS, Seibel, SAP
Education
Maryville College
Bachelor’s Degree, Biology
Pellissippi State Community College
Associate’s Degree, Sociology
Tusculum College
Master’s Degree, Organizational Management
Bank of America Merchant Services 2010 - 2015
AT&T 2007 - 2009
AT&T 2005 - 2007
AT&T 2003 - 2005
AT&T 2000 - 2003
Travelers Insurance June 1997 - December 1999
Skills
Management, Operations Management, Sales Support, Organizing Resources, Customer Satisfaction, Business Decision Making, Project Management, Problem Solving, Call Centers, Leading, Process Efficiency, Coordinating Activities, Business Planning, Sales Support Tools, Prioritize Workload, Performance Motivation, Employee Training, Coaching, Mentoring, Customer Retention, Leadership, Process Improvement, Customer Experience, Sales Operations, Salesforce.com, SPSS, Seibel, SAP
Education
Maryville College
Bachelor’s Degree, Biology
Pellissippi State Community College
Associate’s Degree, Sociology
Tusculum College
Master’s Degree, Organizational Management
Ruben Vega Vega's Bank of America Merchant Services Experience September 2012 - July 2015
Job Payment Solutions Consultant at U.S. Bank
Industry Banking
Experience
U.S. Bank August 2015 - Present
Bank of America Merchant Services September 2012 - July 2015
Aflac June 2009 - May 2012
Skills
Employee Benefits, Analysis, Accident, Insurance, Strategic Planning, Banking, Commercial Real Estate, Customer Service, Leadership, Credit Cards, Finance, Life Insurance, Term Life Insurance, Fixed Annuities, Retail, Marketing, Team Building, Training, New Business Development, Credit, Sales, Program Management, Small Business, Underwriting, Mortgage Lending, Real Estate Transactions, Start-ups, Health Insurance, Payments, Legal Research, Financial Analysis, Disability Insurance, Leadership Development
Education
Loyola University of Chicago 1995 — 2000
2000, Finance
U.S. Bank August 2015 - Present
Bank of America Merchant Services September 2012 - July 2015
Aflac June 2009 - May 2012
Skills
Employee Benefits, Analysis, Accident, Insurance, Strategic Planning, Banking, Commercial Real Estate, Customer Service, Leadership, Credit Cards, Finance, Life Insurance, Term Life Insurance, Fixed Annuities, Retail, Marketing, Team Building, Training, New Business Development, Credit, Sales, Program Management, Small Business, Underwriting, Mortgage Lending, Real Estate Transactions, Start-ups, Health Insurance, Payments, Legal Research, Financial Analysis, Disability Insurance, Leadership Development
Education
Loyola University of Chicago 1995 — 2000
2000, Finance
Joyce Penix Joyce Penix's Bank of America Merchant Services Experience April 2005 - January 2012
Job Process/Project Manager Engineer at First Data Contractor
Industry Financial Services
Experience
First Data Contractor March 2015 - Present
First Data Contractor March 2015 - Present
Humana September 2014 - March 2015
First Data Merchant Services April 2005 - October 2013
Bank of America Merchant Services April 2005 - January 2012
Skills
Credit Cards, Business Analysis, SDLC, Payments, Banking, Vendor Management, Risk Management, Process Improvement, Payment Card Processing, Visio, Requirements Analysis, Call Centers, Relationship Management, Electronic Payments, Project Management, Financial Services, Requirements Gathering
Education
Jefferson Community College 2011 — 2014
Associate of Science (A.S.), Computer Programming
First Data Contractor March 2015 - Present
First Data Contractor March 2015 - Present
Humana September 2014 - March 2015
First Data Merchant Services April 2005 - October 2013
Bank of America Merchant Services April 2005 - January 2012
Skills
Credit Cards, Business Analysis, SDLC, Payments, Banking, Vendor Management, Risk Management, Process Improvement, Payment Card Processing, Visio, Requirements Analysis, Call Centers, Relationship Management, Electronic Payments, Project Management, Financial Services, Requirements Gathering
Education
Jefferson Community College 2011 — 2014
Associate of Science (A.S.), Computer Programming
Nicky Gomez Nicky Gomez's Bank of America Merchant Services Experience August 2014 - Present
Job Account Specialist at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services August 2014 - Present
Bank of America 2002 - 2012
Bank of America 2002 - 2012
Skills
Cross Selling, CRM, Retail Banking, Commercial Banking, Credit, Loans, Banking, Consumer Lending, Credit Analysis, Small Business Lending, Mortgage Banking, Risk Management, Relationship Management, Credit Cards, Loan Origination
Education
Charon Williams College
Airline, Travel and Tourism
Miami Dade College
Bank of America Merchant Services August 2014 - Present
Bank of America 2002 - 2012
Bank of America 2002 - 2012
Skills
Cross Selling, CRM, Retail Banking, Commercial Banking, Credit, Loans, Banking, Consumer Lending, Credit Analysis, Small Business Lending, Mortgage Banking, Risk Management, Relationship Management, Credit Cards, Loan Origination
Education
Charon Williams College
Airline, Travel and Tourism
Miami Dade College
Kristin Vita Kristin Vita's Bank of America Merchant Services Experience October 2009 - Present
Job Regional Sales Leader Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services October 2009 - Present
Bank of America 2006 - 2013
Verizon Wireless March 1996 - April 2006
Skills
Merchant Services, Solution Selling, Direct Sales
Education
Lesley University 1996 — 1998
MBA, Business
Mount Ida College 1989 — 1993
BA, Business Management
Bank of America Merchant Services October 2009 - Present
Bank of America 2006 - 2013
Verizon Wireless March 1996 - April 2006
Skills
Merchant Services, Solution Selling, Direct Sales
Education
Lesley University 1996 — 1998
MBA, Business
Mount Ida College 1989 — 1993
BA, Business Management
Paul Tollefsrud Paul Tollefsrud's Bank of America Merchant Services Experience July 2009 - November 2010
Job Sr. Consultant at Businessolver | Benefits Technology Professional | Providing insightful solutions with integrity
Industry Human Resources
Experience
Businessolver September 2014 - Present
Interactive Health March 2012 - September 2014
ADP November 2010 - March 2012
Bank of America Merchant Services July 2009 - November 2010
First Data Corporation August 2007 - July 2009
ADP August 1991 - August 2007
International Office Systems 1989 - 1991
Skills
Salesforce.com, Sales Process, CRM, E-commerce, Sales, Selling, Strategy, B2B, Competitive Analysis, Relationship Management, SaaS, Cold Calling, Management, Strategic Partnerships, Solution Selling, Direct Sales, Lead Generation, Employee Benefits, Sales Operations, Sales Presentations, Customer Retention, Sales Management, New Business Development, Business Development, Leadership, Enterprise Software, Account Management, Product Marketing, Team Building, Human Resources, Contract Negotiation, Marketing, Training, Strategic Planning, Building Relationships, Team Leadership, Marketing Strategy, Vendor Management, Cross-functional Team..., Time Management
Education
Minnesota State University, Moorhead 1983 — 1987
BS, Marketing / Management
Businessolver September 2014 - Present
Interactive Health March 2012 - September 2014
ADP November 2010 - March 2012
Bank of America Merchant Services July 2009 - November 2010
First Data Corporation August 2007 - July 2009
ADP August 1991 - August 2007
International Office Systems 1989 - 1991
Skills
Salesforce.com, Sales Process, CRM, E-commerce, Sales, Selling, Strategy, B2B, Competitive Analysis, Relationship Management, SaaS, Cold Calling, Management, Strategic Partnerships, Solution Selling, Direct Sales, Lead Generation, Employee Benefits, Sales Operations, Sales Presentations, Customer Retention, Sales Management, New Business Development, Business Development, Leadership, Enterprise Software, Account Management, Product Marketing, Team Building, Human Resources, Contract Negotiation, Marketing, Training, Strategic Planning, Building Relationships, Team Leadership, Marketing Strategy, Vendor Management, Cross-functional Team..., Time Management
Education
Minnesota State University, Moorhead 1983 — 1987
BS, Marketing / Management
Daniel José Custódio's Bank of America Merchant Services Experience August 2010 - April 2011
Job Executive | Shingo Sensei | Influencer
Industry Hospital & Health Care
Experience
Cooley Dickinson Hospital September 2015 - Present
Cooley Dickinson Hospital February 2015 - Present
Neon Entertainment January 2009 - Present
Voya Financial September 2012 - February 2015
Slam Nahuatl 2007 - 2013
National Life Group January 2012 - September 2012
Capital One April 2011 - January 2012
Bank of America Merchant Services August 2010 - April 2011
Capital One September 2009 - October 2010
TizMedia June 2007 - June 2009
Skills
Lean Manufacturing, Lean Initiatives, Six Sigma, Project Management, Process Improvement, Operations Management, Value Stream Mapping, Hoshin Kanri, Pull System, Kanban, Business Process, Management, Leadership, Strategy, Program Management, Change Management, Operational Excellence, Continuous Improvement, Visual Management, Meditation, Yoga, Training Delivery, Holistic Life Coaching
Education
MIT 2012 — 2012
Architecting the Future Enterprise, Short Program
Northwestern University - Kellogg School of Management 2003 — 2005
MBA, General Management, Entrepreneurship
Hamilton College 1996 — 2000
Bachelor of Arts, Mathematics
Sleepy Hollow High School 1992 — 1996
Cooley Dickinson Hospital September 2015 - Present
Cooley Dickinson Hospital February 2015 - Present
Neon Entertainment January 2009 - Present
Voya Financial September 2012 - February 2015
Slam Nahuatl 2007 - 2013
National Life Group January 2012 - September 2012
Capital One April 2011 - January 2012
Bank of America Merchant Services August 2010 - April 2011
Capital One September 2009 - October 2010
TizMedia June 2007 - June 2009
Skills
Lean Manufacturing, Lean Initiatives, Six Sigma, Project Management, Process Improvement, Operations Management, Value Stream Mapping, Hoshin Kanri, Pull System, Kanban, Business Process, Management, Leadership, Strategy, Program Management, Change Management, Operational Excellence, Continuous Improvement, Visual Management, Meditation, Yoga, Training Delivery, Holistic Life Coaching
Education
MIT 2012 — 2012
Architecting the Future Enterprise, Short Program
Northwestern University - Kellogg School of Management 2003 — 2005
MBA, General Management, Entrepreneurship
Hamilton College 1996 — 2000
Bachelor of Arts, Mathematics
Sleepy Hollow High School 1992 — 1996
Ashley Prior's Bank of America Merchant Services Experience January 2015 - Present
Job Business Consultant
Industry Banking
Experience
Bank of America Merchant Services January 2015 - Present
Uvalle Law Firm, PLLC July 2014 - October 2014
Neiman Marcus July 2013 - July 2014
Prestonwood Baptist Church June 2012 - February 2013
Humphrey Management July 2011 - December 2011
Skills
Customer Service, Retail, Microsoft Office, Sales, Microsoft Excel, Team Building, Leadership, Social Media, PowerPoint, Microsoft Word, Sales Management, Marketing, Sales Operations, Strategic Planning, Direct Sales, Negotiation, Data Entry, Social Media Marketing, Sales Process, Banking, Teamwork, Customer Relations
Education
Harvard University 2015 — 2019
Bachelor and Master, 4.0
Bank of America Merchant Services January 2015 - Present
Uvalle Law Firm, PLLC July 2014 - October 2014
Neiman Marcus July 2013 - July 2014
Prestonwood Baptist Church June 2012 - February 2013
Humphrey Management July 2011 - December 2011
Skills
Customer Service, Retail, Microsoft Office, Sales, Microsoft Excel, Team Building, Leadership, Social Media, PowerPoint, Microsoft Word, Sales Management, Marketing, Sales Operations, Strategic Planning, Direct Sales, Negotiation, Data Entry, Social Media Marketing, Sales Process, Banking, Teamwork, Customer Relations
Education
Harvard University 2015 — 2019
Bachelor and Master, 4.0
Beth Lush's Bank of America Merchant Services Experience April 2008 - August 2008
Job Provisioning Support Representative
Industry Telecommunications
Experience
Neustar, Inc. August 2010 - July 2015
Insight Communications January 2010 - August 2010
ICT/Apple May 2009 - October 2009
Bank of America Merchant Services April 2008 - August 2008
Skills
Recruiting, Coaching, Business Analysis, Team Building, Leadership, Management, Training, sales, Product Marketing, Event Planning, Program Management, Customer Service, Microsoft Office, Project Management, Sales
Education
Liberty University
Bachelor's Degree, Bachelor of Science in Business Administration- Marketing
Neustar, Inc. August 2010 - July 2015
Insight Communications January 2010 - August 2010
ICT/Apple May 2009 - October 2009
Bank of America Merchant Services April 2008 - August 2008
Skills
Recruiting, Coaching, Business Analysis, Team Building, Leadership, Management, Training, sales, Product Marketing, Event Planning, Program Management, Customer Service, Microsoft Office, Project Management, Sales
Education
Liberty University
Bachelor's Degree, Bachelor of Science in Business Administration- Marketing
Sean Tyll II's Bank of America Merchant Services Experience June 2010 - September 2011
Job Financial Advisor at Wells Fargo Advisors
Industry Financial Services
Experience
Wells Fargo Advisors November 2014 - Present
Edward Jones August 2012 - November 2014
Walmart September 2011 - September 2012
Bank of America Merchant Services June 2010 - September 2011
PepsiCo 2009 - 2010
Skills
Banking, Credit, Fixed Income, Credit Risk, Capital Markets, Commercial Banking, Portfolio Management, Retail Banking, Derivatives, Investment Banking, Equities, Finance, Sales, Investments, Financial Services, Relationship Management, Securities, Mutual Funds, Asset Management, Series 7, Retirement Planning, Bonds, Financial Advisory, Retail, Leadership
Education
J. Sargant Reynolds
Business Administration and Management, General
Kaplan University
Series 7 License
Kaplan University
Series 66
Wells Fargo Advisors November 2014 - Present
Edward Jones August 2012 - November 2014
Walmart September 2011 - September 2012
Bank of America Merchant Services June 2010 - September 2011
PepsiCo 2009 - 2010
Skills
Banking, Credit, Fixed Income, Credit Risk, Capital Markets, Commercial Banking, Portfolio Management, Retail Banking, Derivatives, Investment Banking, Equities, Finance, Sales, Investments, Financial Services, Relationship Management, Securities, Mutual Funds, Asset Management, Series 7, Retirement Planning, Bonds, Financial Advisory, Retail, Leadership
Education
J. Sargant Reynolds
Business Administration and Management, General
Kaplan University
Series 7 License
Kaplan University
Series 66
Feroza Ejaz's Bank of America Merchant Services Experience August 2014 - Present
Job AVP, Product Sales at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services August 2014 - Present
Metropolitan Commercial Bank (New York) June 2013 - July 2014
Santander Bank, N.A. November 2010 - June 2013
Citibank July 2007 - 2010
Lancome March 2006 - July 2007
Skills
Customer Service, Sales Management, Sales, Banking, Credit, Loans, Microsoft Excel, Management, PowerPoint, Coaching, Financial Reporting, Business Development, Finance, Accounting, Strategic Planning, Team Building, Retail Banking, Business Strategy, Time Management, Business Planning, Commercial Banking, Cross Selling, Mortgage Lending, Branch Banking, Relationship Management, Financial Services, Consumer Lending, Small Business Lending, Portfolio Management, Credit Cards
Education
Kingsborough Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
Martin Van Buren High School 2000 — 2002
HS, General Studies
Bank of America Merchant Services August 2014 - Present
Metropolitan Commercial Bank (New York) June 2013 - July 2014
Santander Bank, N.A. November 2010 - June 2013
Citibank July 2007 - 2010
Lancome March 2006 - July 2007
Skills
Customer Service, Sales Management, Sales, Banking, Credit, Loans, Microsoft Excel, Management, PowerPoint, Coaching, Financial Reporting, Business Development, Finance, Accounting, Strategic Planning, Team Building, Retail Banking, Business Strategy, Time Management, Business Planning, Commercial Banking, Cross Selling, Mortgage Lending, Branch Banking, Relationship Management, Financial Services, Consumer Lending, Small Business Lending, Portfolio Management, Credit Cards
Education
Kingsborough Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
Martin Van Buren High School 2000 — 2002
HS, General Studies
Jerome (Jerry) Cuffey Jerome (Jerry) Cuffey's Bank of America Merchant Services Experience June 1997 - July 2005
Job Certified Massage Therapist at BreakPoint Massage Studio
Industry Health, Wellness and Fitness
Experience
BreakPoint Massage Studio June 2013 - Present
Touch Wellness July 2012 - Present
Yoga of Devotion June 2012 - Present
Under My Hands by Jerry July 2010 - Present
Under My Hands by Jerry July 2010 - Present
Live Fit Gym November 2010 - May 2013
Union Bank January 2006 - July 2008
Bank Of America Merchant Services June 1997 - July 2005
Skills
Swedish Massage, Deep Tissue, Thai Massage, Myofascial Release, Shiatsu Massage, Trigger Point Therapy, Tui Na, Swedish, Therapeutic Massage, Shiatsu, Deep Tissue Massage, Wellness, Bodywork, Chair Massage, Reflexology, Healing, Pain Management, Wellbeing
Education
National Holistic Institute 2009 — 2010
Certified Massage Therapist & Health Educator, Massage Therapy/Therapeutic Massage
Union College 1970 — 1974
Bachelor of Science, Psychology
BreakPoint Massage Studio June 2013 - Present
Touch Wellness July 2012 - Present
Yoga of Devotion June 2012 - Present
Under My Hands by Jerry July 2010 - Present
Under My Hands by Jerry July 2010 - Present
Live Fit Gym November 2010 - May 2013
Union Bank January 2006 - July 2008
Bank Of America Merchant Services June 1997 - July 2005
Skills
Swedish Massage, Deep Tissue, Thai Massage, Myofascial Release, Shiatsu Massage, Trigger Point Therapy, Tui Na, Swedish, Therapeutic Massage, Shiatsu, Deep Tissue Massage, Wellness, Bodywork, Chair Massage, Reflexology, Healing, Pain Management, Wellbeing
Education
National Holistic Institute 2009 — 2010
Certified Massage Therapist & Health Educator, Massage Therapy/Therapeutic Massage
Union College 1970 — 1974
Bachelor of Science, Psychology
Ara Arakelian Ara Arakelian's Bank of America Merchant Services Experience November 2014 - Present
Job Business Consultant at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services November 2014 - Present
LabelGraf, LLC. February 2013 - November 2014
PennyMac Loan Services, LLC January 2013 - October 2013
Chase June 2010 - December 2012
Bank of America December 2009 - May 2010
Skills
Loans, Sales, Management, Marketing Strategy, B2B, Insurance, Finance, Mortgage Lending, Microsoft Excel, Networking, Banking, Credit Analysis, Mortgage Banking, Underwriting, Loan Origination, Risk Management, Portfolio Management, Financial Analysis, Customer Service, Sales Management, Account Management, Selling, Training, FHA, Call Centers, Investment Properties, CRM, Marketing, Refinance, Residential Mortgages, Leadership, Customer Retention, Cold Calling, Customer Satisfaction, Real Estate, Analysis, Loss Mitigation, Negotiation, New Business Development, Process Improvement, Sales Presentations, Sales Process, Salesforce.com, Team Building, Vendor Management, Business Analysis, Coaching, Sales Operations, Strategic Planning, Team Leadership
Education
Mt. Sierra College 1999 — 2002
Bachelor's degree, Telecommunications
Glendale Community College 1995 — 1999
Associate's degree, General Studies
Bank of America Merchant Services November 2014 - Present
LabelGraf, LLC. February 2013 - November 2014
PennyMac Loan Services, LLC January 2013 - October 2013
Chase June 2010 - December 2012
Bank of America December 2009 - May 2010
Skills
Loans, Sales, Management, Marketing Strategy, B2B, Insurance, Finance, Mortgage Lending, Microsoft Excel, Networking, Banking, Credit Analysis, Mortgage Banking, Underwriting, Loan Origination, Risk Management, Portfolio Management, Financial Analysis, Customer Service, Sales Management, Account Management, Selling, Training, FHA, Call Centers, Investment Properties, CRM, Marketing, Refinance, Residential Mortgages, Leadership, Customer Retention, Cold Calling, Customer Satisfaction, Real Estate, Analysis, Loss Mitigation, Negotiation, New Business Development, Process Improvement, Sales Presentations, Sales Process, Salesforce.com, Team Building, Vendor Management, Business Analysis, Coaching, Sales Operations, Strategic Planning, Team Leadership
Education
Mt. Sierra College 1999 — 2002
Bachelor's degree, Telecommunications
Glendale Community College 1995 — 1999
Associate's degree, General Studies
Tamara Trulson's Bank of America Merchant Services Experience May 2015 - Present
Job VP Business Consultant Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services May 2015 - Present
Bank of America Merchant Services September 2006 - Present
Nova - Elavon September 2004 - September 2006
Wells Fargo May 2002 - September 2004
Hennepin Technical College September 1999 - August 2003
Green Tree / Conseco April 1999 - May 2002
Skills
Relationship Management, Banking, Portfolio Management, Credit Cards, Team Management, Payments, Business Analysis, Sales
Education
Hennepin Technical College 1998 — 2000
Visual Basic and COBOL Programming
St. Cloud State University 1978 — 1982
Bachelor of Science on Business
Yoga Prairie. 200 hour Yoga Teacher training.
Bank of America Merchant Services May 2015 - Present
Bank of America Merchant Services September 2006 - Present
Nova - Elavon September 2004 - September 2006
Wells Fargo May 2002 - September 2004
Hennepin Technical College September 1999 - August 2003
Green Tree / Conseco April 1999 - May 2002
Skills
Relationship Management, Banking, Portfolio Management, Credit Cards, Team Management, Payments, Business Analysis, Sales
Education
Hennepin Technical College 1998 — 2000
Visual Basic and COBOL Programming
St. Cloud State University 1978 — 1982
Bachelor of Science on Business
Yoga Prairie. 200 hour Yoga Teacher training.
Paul Bhandari Paul Bhandari's Bank of America Merchant Services Experience March 2014 - May 2014
Job Production Networking Technician at Victory World Church
Industry Information Technology and Services
Experience
Victory World Church December 2014 - Present
Future Technologies Venture, LLC September 2014 - December 2014
Victory World Church October 2009 - December 2014
Bank of America Merchant Services March 2014 - May 2014
Future Technologies Venture, LLC March 2014 - March 2014
Mansfield Oil Company June 2013 - August 2013
Print Advantage, Inc. May 2012 - December 2012
Shell Oil Company August 2006 - October 2012
BP August 2006 - October 2012
Skills
OS X, Computer Hardware, Security, Network Security, Windows, Information Security, Windows Server, Information Security..., Customer Service, Camera, Videography, Photography, Camera Operating, System Administration, Network Administration, Technical Support, Linux, Computer Security, Firewalls, Microsoft Office, HTML, Active Directory, Project Management, Troubleshooting, Servers, Microsoft Exchange, Web Development, DNS, Networking, Microsoft SQL Server, JavaScript, SQL, Apache, Software Documentation, WordPress, Web Design, Ubuntu, Mobile Applications, CSS, Linux System..., Team Leadership, PHP, MySQL, SharePoint
Education
ITT Technical Institute-Duluth 2011 — 2014
Bachelor of Science (B.S.), Computer Science
Victory World Church December 2014 - Present
Future Technologies Venture, LLC September 2014 - December 2014
Victory World Church October 2009 - December 2014
Bank of America Merchant Services March 2014 - May 2014
Future Technologies Venture, LLC March 2014 - March 2014
Mansfield Oil Company June 2013 - August 2013
Print Advantage, Inc. May 2012 - December 2012
Shell Oil Company August 2006 - October 2012
BP August 2006 - October 2012
Skills
OS X, Computer Hardware, Security, Network Security, Windows, Information Security, Windows Server, Information Security..., Customer Service, Camera, Videography, Photography, Camera Operating, System Administration, Network Administration, Technical Support, Linux, Computer Security, Firewalls, Microsoft Office, HTML, Active Directory, Project Management, Troubleshooting, Servers, Microsoft Exchange, Web Development, DNS, Networking, Microsoft SQL Server, JavaScript, SQL, Apache, Software Documentation, WordPress, Web Design, Ubuntu, Mobile Applications, CSS, Linux System..., Team Leadership, PHP, MySQL, SharePoint
Education
ITT Technical Institute-Duluth 2011 — 2014
Bachelor of Science (B.S.), Computer Science
John Conahan's Bank of America Merchant Services Experience October 2011 - May 2012
Job Energy consultant, Credit card processing sales partner
Industry Consumer Services
Experience
Progressive Payment Solutions June 2012 - Present
xxx June 2012 - Present
Sea Island August 2013 - June 2014
Bank of America-Merchant Services October 2011 - May 2012
AP Gas and Electric April 2009 - October 2011
Gateway Energy Services January 2009 - April 2009
United States First Energy/Suez Energy Resources June 2007 - January 2009
Esma International Textile Company September 2005 - June 2007
Nuance Industries January 2003 - August 2005
Hampton Printworks September 1998 - January 2003
Skills
Sales Process, Sales, Management, Leadership, Strategic Planning, Sales Management, Customer Service, Marketing Strategy, Business Strategy, Contract Negotiation
Education
Luzerne County Community College
Progressive Payment Solutions June 2012 - Present
xxx June 2012 - Present
Sea Island August 2013 - June 2014
Bank of America-Merchant Services October 2011 - May 2012
AP Gas and Electric April 2009 - October 2011
Gateway Energy Services January 2009 - April 2009
United States First Energy/Suez Energy Resources June 2007 - January 2009
Esma International Textile Company September 2005 - June 2007
Nuance Industries January 2003 - August 2005
Hampton Printworks September 1998 - January 2003
Skills
Sales Process, Sales, Management, Leadership, Strategic Planning, Sales Management, Customer Service, Marketing Strategy, Business Strategy, Contract Negotiation
Education
Luzerne County Community College
Valarie Cline's Bank of America Merchant Services Experience June 2007 - April 2012
Job Learning Consultant Learning and Development Projects
Industry Hospital & Health Care
Experience
Anthem, Inc. April 2012 - Present
Bank of America Merchant Services June 2007 - April 2012
Bank of America Merchant Services August 2001 - June 2007
Pegasus Satellite TV April 1998 - August 2001
Skills
Training Delivery, Needs Analysis, Blended Learning, Instructional Design, Learning Management, Project Management, Process Improvement, Instructor-led Training, Classroom, Organizational..., Training, Curriculum Development, ADDIE, Performance Consulting, Adult Education, Change Management, Performance Improvement, Learning Management..., Program Management, Vendor Management
Education
Murray State University
Bachelor of Science (B.S.), Mass Communication/Media Studies
Anthem, Inc. April 2012 - Present
Bank of America Merchant Services June 2007 - April 2012
Bank of America Merchant Services August 2001 - June 2007
Pegasus Satellite TV April 1998 - August 2001
Skills
Training Delivery, Needs Analysis, Blended Learning, Instructional Design, Learning Management, Project Management, Process Improvement, Instructor-led Training, Classroom, Organizational..., Training, Curriculum Development, ADDIE, Performance Consulting, Adult Education, Change Management, Performance Improvement, Learning Management..., Program Management, Vendor Management
Education
Murray State University
Bachelor of Science (B.S.), Mass Communication/Media Studies
Jennifer Taylor-Harbaugh Jennifer Taylor-Harbaugh's Bank of America Merchant Services Experience February 2014 - Present
Job Manager Sales Performance at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services February 2014 - Present
First Data Corporation June 2009 - February 2014
Skills
Analytics, Salesforce.com, Business Analysis, Call Centers, Visio, Credit Cards, CRM, Vendor Management, Process Improvement, Eloqua, Marketing Automation, SQL Server Management..., Microsoft SQL Server
Education
Towson University 2005 — 2007
Hagerstown Community College 2002 — 2004
Associate's degree, Mass Communication/Media Studies
Bank of America Merchant Services February 2014 - Present
First Data Corporation June 2009 - February 2014
Skills
Analytics, Salesforce.com, Business Analysis, Call Centers, Visio, Credit Cards, CRM, Vendor Management, Process Improvement, Eloqua, Marketing Automation, SQL Server Management..., Microsoft SQL Server
Education
Towson University 2005 — 2007
Hagerstown Community College 2002 — 2004
Associate's degree, Mass Communication/Media Studies
Dianne Newton Dianne Newton's Bank of America Merchant Services Experience March 2009 - May 2012
Job Market Sales Manager, Business Payroll Services at Wells Fargo
Industry Financial Services
Experience
Wells Fargo June 2015 - Present
Payroll Link Inc. April 2014 - May 2015
Bank of America June 2013 - November 2013
Bank of America May 2012 - June 2013
Bank of America Merchant Services March 2009 - May 2012
Bank of America January 2006 - February 2009
Skills
Sales Management, Team Management, Payment Card Processing, Retail Banking, Marketing Strategy, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Banking, Management, Cross-functional Team..., Leadership, Portfolio Management, Marketing, Salesforce.com, Relationship Management, Team Building, Business Development
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
Bachelor of Science (BS), Management, Graduated Cum Laude
Moorpark College 2007 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, Graduated on Dean's List - 4.0 GPA
Wells Fargo June 2015 - Present
Payroll Link Inc. April 2014 - May 2015
Bank of America June 2013 - November 2013
Bank of America May 2012 - June 2013
Bank of America Merchant Services March 2009 - May 2012
Bank of America January 2006 - February 2009
Skills
Sales Management, Team Management, Payment Card Processing, Retail Banking, Marketing Strategy, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Banking, Management, Cross-functional Team..., Leadership, Portfolio Management, Marketing, Salesforce.com, Relationship Management, Team Building, Business Development
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
Bachelor of Science (BS), Management, Graduated Cum Laude
Moorpark College 2007 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, Graduated on Dean's List - 4.0 GPA
Leslie Phillips Leslie Phillips's Bank of America Merchant Services Experience September 2014 - Present
Job Fraud Analyst at Bank of America
Industry Retail
Experience
Bank of America Merchant Services September 2014 - Present
SecurAmerica November 2012 - September 2014
FootAction April 2013 - March 2014
Hire Velocity May 2012 - November 2012
CardioMEMS, Inc. February 2011 - February 2012
The Hyatt Place October 2010 - December 2010
Virginia State University May 2010 - December 2010
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, College Recruiting, Internet Recruiting, Screening, Staffing Services, Screening Resumes, Recruiting, Permanent Placement, Resume, Sourcing, Resume Writing, Onboarding, Temporary Staffing, Talent Management, Candidate Generation, Human Resources, Management, Time Management, Interviews, Leadership, Microsoft Office, PowerPoint, Public Speaking, Event Planning, Customer Service, Training
Education
Virginia State University 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Georgia Perimeter College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Bank of America Merchant Services September 2014 - Present
SecurAmerica November 2012 - September 2014
FootAction April 2013 - March 2014
Hire Velocity May 2012 - November 2012
CardioMEMS, Inc. February 2011 - February 2012
The Hyatt Place October 2010 - December 2010
Virginia State University May 2010 - December 2010
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, College Recruiting, Internet Recruiting, Screening, Staffing Services, Screening Resumes, Recruiting, Permanent Placement, Resume, Sourcing, Resume Writing, Onboarding, Temporary Staffing, Talent Management, Candidate Generation, Human Resources, Management, Time Management, Interviews, Leadership, Microsoft Office, PowerPoint, Public Speaking, Event Planning, Customer Service, Training
Education
Virginia State University 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Georgia Perimeter College 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Camille Mondelli Camille Mondelli's Bank of America Merchant Services Experience April 2015 - Present
Job VP of Treasury Management at First Advantage Bank
Industry Banking
Experience
Bank of America Merchant Services April 2015 - Present
First Advantage Bank (FABK) February 2008 - March 2015
First Data Merchant Services February 2006 - February 2008
Arbor Healthcare April 2004 - February 2006
Skills
Merchant Services, Account Management, Electronic Payments, Cross Selling, Gift Cards, Business Development, New Business Development, Direct Sales, Sales Management, Sales, Remote Deposit Capture, QuickBooks, ACH, Health Insurance, Life Insurance, Credit, Training, Consumer Lending, Small Business Lending, Treasury Management
Education
Middle Tennessee State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing
Bank of America Merchant Services April 2015 - Present
First Advantage Bank (FABK) February 2008 - March 2015
First Data Merchant Services February 2006 - February 2008
Arbor Healthcare April 2004 - February 2006
Skills
Merchant Services, Account Management, Electronic Payments, Cross Selling, Gift Cards, Business Development, New Business Development, Direct Sales, Sales Management, Sales, Remote Deposit Capture, QuickBooks, ACH, Health Insurance, Life Insurance, Credit, Training, Consumer Lending, Small Business Lending, Treasury Management
Education
Middle Tennessee State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing
Adam Catrambone Adam Catrambone's Bank of America Merchant Services Experience November 2010 - Present
Job AVP Merchant Specialist at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services November 2010 - Present
Wachovia, A Wells Fargo Company January 2010 - October 2010
Gold Key Resorts May 2009 - December 2009
Skills
Banking, Customer Retention, Account Management, Salesforce.com, Customer Service, Marketing, Training, Marketing Strategy, Coaching, Process Improvement, Recruiting, Forecasting, Direct Marketing, Budgets, Credit, Microsoft Office, PowerPoint, Project Management, Leadership Development, Event Planning, Richardson Sales..., Consultative Sales..., Consultative Selling..., Consultative Sales..., Consultative Approach, Consultative Style, Call Centers, Risk Management, Team Leadership, Sales Process, Small Business, B2B, Financial Analysis, Analysis, Contract Negotiation, Outlook, Merchant Services, Social Networking, Inventory Management, Cross Selling, Performance Management, Microsoft Word, Employee Relations, Credit Cards, Debit Cards, Change Management, Small Business Lending, Solution Selling, Microsoft Excel, Marketing Communications
Education
University of North Carolina at Wilmington 2006 — 2008
Bachelor of Science, P&R Admin
John Tyler Community College 2004 — 2006
Associate's degree, Business/Commerce, General
Bank of America Merchant Services November 2010 - Present
Wachovia, A Wells Fargo Company January 2010 - October 2010
Gold Key Resorts May 2009 - December 2009
Skills
Banking, Customer Retention, Account Management, Salesforce.com, Customer Service, Marketing, Training, Marketing Strategy, Coaching, Process Improvement, Recruiting, Forecasting, Direct Marketing, Budgets, Credit, Microsoft Office, PowerPoint, Project Management, Leadership Development, Event Planning, Richardson Sales..., Consultative Sales..., Consultative Selling..., Consultative Sales..., Consultative Approach, Consultative Style, Call Centers, Risk Management, Team Leadership, Sales Process, Small Business, B2B, Financial Analysis, Analysis, Contract Negotiation, Outlook, Merchant Services, Social Networking, Inventory Management, Cross Selling, Performance Management, Microsoft Word, Employee Relations, Credit Cards, Debit Cards, Change Management, Small Business Lending, Solution Selling, Microsoft Excel, Marketing Communications
Education
University of North Carolina at Wilmington 2006 — 2008
Bachelor of Science, P&R Admin
John Tyler Community College 2004 — 2006
Associate's degree, Business/Commerce, General
Mike Juliano Jr. Mike Juliano Jr.'s Bank of America Merchant Services Experience August 2013 - Present
Job Merchant Solutions Specialist at Bank Of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services August 2013 - Present
BB&T 2005 - 2013
Northwestern Mutual May 2004 - December 2004
Skills
Small Business Lending, Consultative Selling..., Consultative Sales..., Financial Analysis, Building Relationships, Loan Officers, Coaching, Networking, Business Development, Development Of Employees, Team Management, Team Building, Banking, Merchant Services, Relationship Management, Sales, Banking Relationships, Finance
Education
James Madison University 2000 — 2004
Bachelor of Business Administration (BBA), Management
Bank of America Merchant Services August 2013 - Present
BB&T 2005 - 2013
Northwestern Mutual May 2004 - December 2004
Skills
Small Business Lending, Consultative Selling..., Consultative Sales..., Financial Analysis, Building Relationships, Loan Officers, Coaching, Networking, Business Development, Development Of Employees, Team Management, Team Building, Banking, Merchant Services, Relationship Management, Sales, Banking Relationships, Finance
Education
James Madison University 2000 — 2004
Bachelor of Business Administration (BBA), Management
Heather Enlow-Novitsky's Bank of America Merchant Services Experience September 2010 - July 2014
Job Senior Counsel at Wells Fargo
Industry Law Practice
Experience
Wells Fargo July 2014 - Present
Bank of America Merchant Services September 2010 - July 2014
Ally Financial Inc. January 2010 - September 2010
Vorys, Sater, Seymour and Pease LLP September 2006 - February 2010
Skills
Privacy Law, Cyber-security, Payments, Information Security, Mobile Communications, GLBA, Commercial Litigation, Litigation, Corporate Law, HIPAA, Legal Writing, Legal Research, Intellectual Property, FCRA, Litigation Management, Copyright Law, Corporate Governance, Licensing, Litigation Support, Bankruptcy
Education
Georgetown University Law Center 2003 — 2006
JD, Law
University of Notre Dame 1999 — 2003
BA, Political Science
Wells Fargo July 2014 - Present
Bank of America Merchant Services September 2010 - July 2014
Ally Financial Inc. January 2010 - September 2010
Vorys, Sater, Seymour and Pease LLP September 2006 - February 2010
Skills
Privacy Law, Cyber-security, Payments, Information Security, Mobile Communications, GLBA, Commercial Litigation, Litigation, Corporate Law, HIPAA, Legal Writing, Legal Research, Intellectual Property, FCRA, Litigation Management, Copyright Law, Corporate Governance, Licensing, Litigation Support, Bankruptcy
Education
Georgetown University Law Center 2003 — 2006
JD, Law
University of Notre Dame 1999 — 2003
BA, Political Science
Natalie Smith, MBA's Bank of America Merchant Services Experience October 2002 - August 2005
Job Client Services
Industry Financial Services
Experience
Stored Value Solutions (SVS) May 2014 - Present
National College of Business May 2014 - Present
Papa John's International January 2013 - February 2014
Heartland Payment Systems August 2010 - December 2013
Heartland Payment Systems November 2005 - August 2010
Bank of America Merchant Services October 2002 - August 2005
Bank of America Merchant Services May 1994 - October 2002
Skills
Customer Service, 15+..., Proven leadership..., Ability to make sound..., Highly Organized &..., Written & Verbal..., Highly detail oriented, Proficient with..., PeopleSoft, Learning new concepts..., Work well under..., Account Management, Account Reconciliation, Financial Analysis, Time Management, Program Management, Forecasting
Education
Sullivan University
Master of Business Administration (MBA), Finance
University of Louisville
Indiana University-Southeast
Stored Value Solutions (SVS) May 2014 - Present
National College of Business May 2014 - Present
Papa John's International January 2013 - February 2014
Heartland Payment Systems August 2010 - December 2013
Heartland Payment Systems November 2005 - August 2010
Bank of America Merchant Services October 2002 - August 2005
Bank of America Merchant Services May 1994 - October 2002
Skills
Customer Service, 15+..., Proven leadership..., Ability to make sound..., Highly Organized &..., Written & Verbal..., Highly detail oriented, Proficient with..., PeopleSoft, Learning new concepts..., Work well under..., Account Management, Account Reconciliation, Financial Analysis, Time Management, Program Management, Forecasting
Education
Sullivan University
Master of Business Administration (MBA), Finance
University of Louisville
Indiana University-Southeast
Angela Hudson Angela Hudson's Bank of America Merchant Services Experience May 2012 - May 2015
Job Salesforce.com Senior Consultant
Industry Information Technology and Services
Experience
akaCRM Inc. May 2015 - Present
Bank of America Merchant Services May 2012 - May 2015
Bank of America Merchant Services April 2011 - May 2012
StarTek June 2008 - January 2011
Epiphany Clubs & Resorts August 2006 - June 2008
PPG Auto Paint July 2004 - May 2006
Skills
Salesforce.com, Lead Generation, Account Management, SharePoint, Enterprise Software, Analytics, Email Marketing, Sales Process, Sales Operations, Marketing, Training, Sales, Team Building, Telecommunications, CRM, Recruiting, Sales Management, SaaS, Vendor Management, Process Improvement, Cloud Computing, Xactly Incent, Xactly, Integration, Call Centers, Program Management
Education
Xactly University 2013 — 2013
Xactly Certification, Xactly Incent
Salesforce.com Admin 201 Course 2010 — 2010
Certificate of Completion, Salesforce.com
Metropolitan State College of Denver 2006 — 2008
Business Administration, Management and Operations
Salesforce.com 2006 — 2006
Certified Salesforce.com Admin, Salesforce.com
Pikes Peak Community College 2002 — 2004
AAS, Computer Information Systems
akaCRM Inc. May 2015 - Present
Bank of America Merchant Services May 2012 - May 2015
Bank of America Merchant Services April 2011 - May 2012
StarTek June 2008 - January 2011
Epiphany Clubs & Resorts August 2006 - June 2008
PPG Auto Paint July 2004 - May 2006
Skills
Salesforce.com, Lead Generation, Account Management, SharePoint, Enterprise Software, Analytics, Email Marketing, Sales Process, Sales Operations, Marketing, Training, Sales, Team Building, Telecommunications, CRM, Recruiting, Sales Management, SaaS, Vendor Management, Process Improvement, Cloud Computing, Xactly Incent, Xactly, Integration, Call Centers, Program Management
Education
Xactly University 2013 — 2013
Xactly Certification, Xactly Incent
Salesforce.com Admin 201 Course 2010 — 2010
Certificate of Completion, Salesforce.com
Metropolitan State College of Denver 2006 — 2008
Business Administration, Management and Operations
Salesforce.com 2006 — 2006
Certified Salesforce.com Admin, Salesforce.com
Pikes Peak Community College 2002 — 2004
AAS, Computer Information Systems
Chad B. Augustine's Bank of America Merchant Services Experience October 2009 - Present
Job V.P, Senior Business Consultant
Industry Banking
Experience
Bank of America Merchant Services October 2009 - Present
Legal Action Solutions January 2008 - September 2010
Bank of America October 2009 - March 2010
Ken Grody Automotive Group June 2000 - July 2009
Elite Team Realty March 2005 - June 2007
Skills
New Business Development, Team Building, Sales, Sales Management, Marketing, Leadership, Selling, Online Advertising, Recruiting, Customer Satisfaction, Advertising, Property Management, Banking, Credit, Management, Loans, Real Estate, Mortgage Lending, E-commerce, Investments, Business Development, Finance, Relationship Management, Business Planning, Customer Retention
Education
Irvine Valley College 1999 — 2000
n/a, Business Economics
Irvine Valley College 1997 — 1998
ZIONSVILLE HIGH SCHOOL 1994 — 1996
Bank of America Merchant Services October 2009 - Present
Legal Action Solutions January 2008 - September 2010
Bank of America October 2009 - March 2010
Ken Grody Automotive Group June 2000 - July 2009
Elite Team Realty March 2005 - June 2007
Skills
New Business Development, Team Building, Sales, Sales Management, Marketing, Leadership, Selling, Online Advertising, Recruiting, Customer Satisfaction, Advertising, Property Management, Banking, Credit, Management, Loans, Real Estate, Mortgage Lending, E-commerce, Investments, Business Development, Finance, Relationship Management, Business Planning, Customer Retention
Education
Irvine Valley College 1999 — 2000
n/a, Business Economics
Irvine Valley College 1997 — 1998
ZIONSVILLE HIGH SCHOOL 1994 — 1996
Rick Sumler Rick Sumler's Bank of America Merchant Services Experience December 2009 - Present
Job VP Merchant Solutions Specialist at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services December 2009 - Present
Bank of America September 2004 - December 2009
Harold's 2002 - 2003
Skills
Merchant Services, Credit, Banking, Loans, Commercial Banking, Electronic Payments, Mortgage Lending, Retail Banking, Payment Card Processing, Relationship Management, Financial Services, Small Business Lending, Credit Cards, Risk Management, Commercial Lending, Portfolio Management, Treasury Management, Credit Analysis, Payments, Financial Risk, Customer Retention, Customer Acquisition, Underwriting, Financial Analysis, Strategic Financial..., Branch Banking, Deposits, Asset Management, Mobile Payments, Cross Selling, Consumer Lending, Debit Cards, Loan Origination, Business Relationship..., Branch Management, Finance, Investments, Credit Risk, Small Business, Cash Management, Acquiring, Internet Banking, ACH, Executive Management, Lines Of Credit, Management, Mortgage Banking, Payment Systems, Private Banking, Wealth Management
Education
Missouri Southern State University 1990 — 1994
BS, Business, Music
Bank of America Merchant Services December 2009 - Present
Bank of America September 2004 - December 2009
Harold's 2002 - 2003
Skills
Merchant Services, Credit, Banking, Loans, Commercial Banking, Electronic Payments, Mortgage Lending, Retail Banking, Payment Card Processing, Relationship Management, Financial Services, Small Business Lending, Credit Cards, Risk Management, Commercial Lending, Portfolio Management, Treasury Management, Credit Analysis, Payments, Financial Risk, Customer Retention, Customer Acquisition, Underwriting, Financial Analysis, Strategic Financial..., Branch Banking, Deposits, Asset Management, Mobile Payments, Cross Selling, Consumer Lending, Debit Cards, Loan Origination, Business Relationship..., Branch Management, Finance, Investments, Credit Risk, Small Business, Cash Management, Acquiring, Internet Banking, ACH, Executive Management, Lines Of Credit, Management, Mortgage Banking, Payment Systems, Private Banking, Wealth Management
Education
Missouri Southern State University 1990 — 1994
BS, Business, Music
Sandy Kumar's Bank of America Merchant Services Experience 2004 - 2006
Job GE Home & Business Solutions
Industry Information Technology and Services
Experience
GE Home & Business Solutions January 2011 - Present
Keste 2013 - 2015
Keste 2013 - 2015
Heritage Propane April 2010 - November 2010
Stored Value Solutions (a subsidiary of Ceridian) September 2008 - December 2009
Humana Inc March 2006 - August 2008
Bank of America Merchant Services 2004 - 2006
Western Southern Financial 2000 - 2004
Skills
Oracle IPM, Project Management, Program Management, Oracle E-Business Suite, Vendor Management, MS Project, SharePoint, MS project server, Project Server
Education
National Institute of Technology Karnataka 1997 — 1998
Masters, Industrial Electronics
GE Home & Business Solutions January 2011 - Present
Keste 2013 - 2015
Keste 2013 - 2015
Heritage Propane April 2010 - November 2010
Stored Value Solutions (a subsidiary of Ceridian) September 2008 - December 2009
Humana Inc March 2006 - August 2008
Bank of America Merchant Services 2004 - 2006
Western Southern Financial 2000 - 2004
Skills
Oracle IPM, Project Management, Program Management, Oracle E-Business Suite, Vendor Management, MS Project, SharePoint, MS project server, Project Server
Education
National Institute of Technology Karnataka 1997 — 1998
Masters, Industrial Electronics
Shanda Coomer Shanda Coomer's Bank of America Merchant Services Experience May 2005 - October 2006
Job Account Executive at First Data Corporation
Industry Financial Services
Experience
First Data Corporation December 2009 - Present
ACCENT Marketing February 2009 - December 2009
Heartland Payment Systems October 2006 - February 2009
Bank of America Merchant Services May 2005 - October 2006
NPC August 1998 - May 2005
Education
Jefferson Community College
First Data Corporation December 2009 - Present
ACCENT Marketing February 2009 - December 2009
Heartland Payment Systems October 2006 - February 2009
Bank of America Merchant Services May 2005 - October 2006
NPC August 1998 - May 2005
Education
Jefferson Community College
Tim Theisen Tim Theisen's Bank of America Merchant Services Experience October 2014 - September 2015
Job VP, Account Management at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services October 2014 - September 2015
Bank of America Merchant Services March 2013 - October 2014
Bank of America Merchant Services February 2011 - March 2013
Bank of America Merchant Services December 2009 - April 2011
First Data December 2005 - December 2009
Level 3 Communications January 2004 - December 2005
Theisen Business Strategy June 2002 - January 2004
Sprint August 2001 - July 2002
Answerport April 2000 - June 2001
RSA Companies February 1997 - December 1999
Skills
Merchant Services, Retail, Payments, E-commerce, Banking, Electronic Payments, Relationship Management, Leadership, Professional Services, Business Development, Sales Management, Vendor Management, Customer Experience, ERP, Management, CRM, Executive Management, Sales, Product Management, Strategy, Strategic Partnerships, Account Management, Consulting, Process Improvement, Program Management, SaaS, Strategic Planning, Salesforce.com
Education
University of Colorado Denver 1999 — 2002
MBA
Marquette University 1990 — 1994
B.S.
Lancaster University 1992 — 1992
Study Abroad
Bank of America Merchant Services October 2014 - September 2015
Bank of America Merchant Services March 2013 - October 2014
Bank of America Merchant Services February 2011 - March 2013
Bank of America Merchant Services December 2009 - April 2011
First Data December 2005 - December 2009
Level 3 Communications January 2004 - December 2005
Theisen Business Strategy June 2002 - January 2004
Sprint August 2001 - July 2002
Answerport April 2000 - June 2001
RSA Companies February 1997 - December 1999
Skills
Merchant Services, Retail, Payments, E-commerce, Banking, Electronic Payments, Relationship Management, Leadership, Professional Services, Business Development, Sales Management, Vendor Management, Customer Experience, ERP, Management, CRM, Executive Management, Sales, Product Management, Strategy, Strategic Partnerships, Account Management, Consulting, Process Improvement, Program Management, SaaS, Strategic Planning, Salesforce.com
Education
University of Colorado Denver 1999 — 2002
MBA
Marquette University 1990 — 1994
B.S.
Lancaster University 1992 — 1992
Study Abroad
Rick Dorr Rick Dorr's Bank of America Merchant Services Experience March 2015 - Present
Job Asst VP, Business Consultant
Industry Financial Services
Experience
Bank of America Merchant Services March 2015 - Present
AT&T Mobility October 2010 - March 2015
EMS 2004 - 2005
EMS 2004 - 2005
Skills
Sales, New Business Development, Solution Selling, Telecommunications, Sales Management, Team Building, Direct Sales, Account Management, Wireless Networking, Recruiting, Customer Retention, Sales Operations, Microsoft Office, Marketing Strategy, Salesforce.com, Cold Calling, Sales Presentations, Negotiation
Education
Michigan State University 1979 — 1983
BA, Finance
Ann Arbor Fr. Gabriel Richard High School
Bank of America Merchant Services March 2015 - Present
AT&T Mobility October 2010 - March 2015
EMS 2004 - 2005
EMS 2004 - 2005
Skills
Sales, New Business Development, Solution Selling, Telecommunications, Sales Management, Team Building, Direct Sales, Account Management, Wireless Networking, Recruiting, Customer Retention, Sales Operations, Microsoft Office, Marketing Strategy, Salesforce.com, Cold Calling, Sales Presentations, Negotiation
Education
Michigan State University 1979 — 1983
BA, Finance
Ann Arbor Fr. Gabriel Richard High School
Laura Cech's Bank of America Merchant Services Experience August 1985 - August 1996
Job Owner at Skillful Office Services
Industry Executive Office
Experience
Empowered Prosperity Alliance - BNI May 2014 - Present
Skillful Office Services January 2013 - Present
Laura's Office, Bookkeeping, & More March 2013 - December 2013
A Happy House Cleaning Service November 2006 - December 2012
Millenium Sports Club July 2007 - January 2008
All Gutter Services & Crane Roofing, Benicia, CA November 2006 - February 2007
Church on the Hill, 1st Assembly of God Vallejo, CA September 1996 - August 2006
Hill Top Christian School & Sonshine Preschool a Ministry of Church on the Hill. September 2001 - June 2003
Bank of America Merchant Services August 1985 - August 1996
Skills
Public Speaking, Microsoft Office, Non-profits, System Administration, Training, Fundraising, Customer Service, Community Outreach, Microsoft Word, Team Building, Research, Outlook, Social Media, Nonprofits, Budgets, PowerPoint, Project Planning, Team Leadership, Event Management, Sales, Advertising, Teaching, Volunteer Management, •Typing 70 WPM..., Event Planning, Microsoft Excel, Social Networking, Data Entry, Leadership Development, Editing, Leadership, Public Relations, Coaching, Social Media Marketing, Administration, Retail, Business Planning, Marketing, Staff Development, Higher Education, Accounting, Management, Office Administration
Education
Berean College (UBTC) 2000 — 2002
Licensed Pastor, Theology
Global University, 1998 — 1999
Licentiate degree, Theology
Heald College 1983 — 1984
Secretarial, Business
Pacific Christian College 1981 — 1982
24 Units, General Education
High School, Poway High 1977 — 1980
Diploma, General Education & Business
Empowered Prosperity Alliance - BNI May 2014 - Present
Skillful Office Services January 2013 - Present
Laura's Office, Bookkeeping, & More March 2013 - December 2013
A Happy House Cleaning Service November 2006 - December 2012
Millenium Sports Club July 2007 - January 2008
All Gutter Services & Crane Roofing, Benicia, CA November 2006 - February 2007
Church on the Hill, 1st Assembly of God Vallejo, CA September 1996 - August 2006
Hill Top Christian School & Sonshine Preschool a Ministry of Church on the Hill. September 2001 - June 2003
Bank of America Merchant Services August 1985 - August 1996
Skills
Public Speaking, Microsoft Office, Non-profits, System Administration, Training, Fundraising, Customer Service, Community Outreach, Microsoft Word, Team Building, Research, Outlook, Social Media, Nonprofits, Budgets, PowerPoint, Project Planning, Team Leadership, Event Management, Sales, Advertising, Teaching, Volunteer Management, •Typing 70 WPM..., Event Planning, Microsoft Excel, Social Networking, Data Entry, Leadership Development, Editing, Leadership, Public Relations, Coaching, Social Media Marketing, Administration, Retail, Business Planning, Marketing, Staff Development, Higher Education, Accounting, Management, Office Administration
Education
Berean College (UBTC) 2000 — 2002
Licensed Pastor, Theology
Global University, 1998 — 1999
Licentiate degree, Theology
Heald College 1983 — 1984
Secretarial, Business
Pacific Christian College 1981 — 1982
24 Units, General Education
High School, Poway High 1977 — 1980
Diploma, General Education & Business
Lisa Kubaitis's Bank of America Merchant Services Experience May 2014 - Present
Job
Industry Information Technology and Services
Experience
Bank of America Merchant Services May 2014 - Present
Bank of America Merchant Services February 2013 - May 2014
Royal Caribbean International June 2012 - February 2013
First Data Corporation August 2010 - June 2012
Royal Caribbean International August 2008 - July 2010
Royal Caribbean International February 2008 - August 2008
Seabourn Cruise Line October 2007 - February 2008
Royal Caribbean Cruise Lines January 2007 - October 2007
Carnival Corporation October 2004 - October 2006
Cunard Line 2002 - 2004
Skills
Strategic Planning, PMO, PMP, Project Portfolio..., Software Project..., Project Delivery, Business Process..., Business Analysis, SDLC, Vendor Management, Visio, Process Improvement, Program Management, Project Management, Risk Assessment, PCI Standards, AS400 system, Credit Cards, Acquiring, Resource Management, Management Consulting, Requirements Gathering, IT Operations, Team Leadership, Risk Management, IT Strategy, Information Technology, Management, ERP, Enterprise Architecture, CRM, Cross-functional Team..., Change Management, Business Intelligence, Requirements Analysis, Integration, MS Project, Project Planning, Outsourcing, Governance, IT Service Management, Strategy, ITIL, E-commerce, IT Management, Disaster Recovery, Software Documentation, Business Process, Agile Project Management, SharePoint
Education
Knox College
BA, Economics & Political Science
Tulane University
MBA Certification, Business Administration, Management and Operations
Bank of America Merchant Services May 2014 - Present
Bank of America Merchant Services February 2013 - May 2014
Royal Caribbean International June 2012 - February 2013
First Data Corporation August 2010 - June 2012
Royal Caribbean International August 2008 - July 2010
Royal Caribbean International February 2008 - August 2008
Seabourn Cruise Line October 2007 - February 2008
Royal Caribbean Cruise Lines January 2007 - October 2007
Carnival Corporation October 2004 - October 2006
Cunard Line 2002 - 2004
Skills
Strategic Planning, PMO, PMP, Project Portfolio..., Software Project..., Project Delivery, Business Process..., Business Analysis, SDLC, Vendor Management, Visio, Process Improvement, Program Management, Project Management, Risk Assessment, PCI Standards, AS400 system, Credit Cards, Acquiring, Resource Management, Management Consulting, Requirements Gathering, IT Operations, Team Leadership, Risk Management, IT Strategy, Information Technology, Management, ERP, Enterprise Architecture, CRM, Cross-functional Team..., Change Management, Business Intelligence, Requirements Analysis, Integration, MS Project, Project Planning, Outsourcing, Governance, IT Service Management, Strategy, ITIL, E-commerce, IT Management, Disaster Recovery, Software Documentation, Business Process, Agile Project Management, SharePoint
Education
Knox College
BA, Economics & Political Science
Tulane University
MBA Certification, Business Administration, Management and Operations
Dale Sanders's Bank of America Merchant Services Experience January 2005 - December 2006
Job Software Engineering Consultant at Tek Systems
Industry Information Technology and Services
Experience
Forcht Group March 2010 - Present
TEKsystems September 1998 - Present
Humana December 2006 - March 2010
Bank of America Merchant Services January 2005 - December 2006
Commonwealth of Kentucky, Cabinet for Health Services March 2002 - January 2005
TEKsystems September 1998 - January 2005
Atlas Van Lines November 2000 - February 2002
Research Systems Corporation September 1998 - November 2000
Skills
SQL Server, .NET, VB.NET, C#, IIS, ASP.NET, Web Applications, SQL, Application Development, SSIS, HTML, XML, Agile, JavaScript, Visual Basic, Visual Studio, Database Design, T-SQL, ASP, Web Development, TFS, Business Analysis, Software Development, Web Services, AJAX, XSLT, Visio, Software Design, Programming, MVC, SDLC, Microsoft SQL Server, Enterprise Architecture, C++, SSRS, Databases, OOP, Agile Methodologies, Design Patterns
Education
National American University 1994 — 1998
Bachelor of Science, Computer Information Systems
Forcht Group March 2010 - Present
TEKsystems September 1998 - Present
Humana December 2006 - March 2010
Bank of America Merchant Services January 2005 - December 2006
Commonwealth of Kentucky, Cabinet for Health Services March 2002 - January 2005
TEKsystems September 1998 - January 2005
Atlas Van Lines November 2000 - February 2002
Research Systems Corporation September 1998 - November 2000
Skills
SQL Server, .NET, VB.NET, C#, IIS, ASP.NET, Web Applications, SQL, Application Development, SSIS, HTML, XML, Agile, JavaScript, Visual Basic, Visual Studio, Database Design, T-SQL, ASP, Web Development, TFS, Business Analysis, Software Development, Web Services, AJAX, XSLT, Visio, Software Design, Programming, MVC, SDLC, Microsoft SQL Server, Enterprise Architecture, C++, SSRS, Databases, OOP, Agile Methodologies, Design Patterns
Education
National American University 1994 — 1998
Bachelor of Science, Computer Information Systems
Norm Chapin's Bank of America Merchant Services Experience March 2012 - Present
Job Vice President Card Brand Relationship Manager at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services March 2012 - Present
Fifth Third Processing Solutions LLC October 2004 - November 2011
BA Merchant Services (formerly NPC) 1998 - 2005
NPC 1998 - 2004
Skills
Credit, Credit Cards, Debit Cards, Banking, Electronic Payments, Financial Services, Mobile Payments, Payments, Portfolio Management, Process Improvement, Relationship Management, Merchant Services, Payment Card Processing, Financial Analysis, Cards
Education
Jefferson Community College 1980 — 1983
Associate, Commercial Art
Bank of America Merchant Services March 2012 - Present
Fifth Third Processing Solutions LLC October 2004 - November 2011
BA Merchant Services (formerly NPC) 1998 - 2005
NPC 1998 - 2004
Skills
Credit, Credit Cards, Debit Cards, Banking, Electronic Payments, Financial Services, Mobile Payments, Payments, Portfolio Management, Process Improvement, Relationship Management, Merchant Services, Payment Card Processing, Financial Analysis, Cards
Education
Jefferson Community College 1980 — 1983
Associate, Commercial Art
Eric R. Watson's Bank of America Merchant Services Experience February 2012 - Present
Job Assistant Vice President Merchant Specialist at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services February 2012 - Present
The City of Country Club Hills, Illinois April 2009 - Present
TRIUNE FOUNDATION February 2004 - Present
Electronic Payment Systems May 2009 - February 2012
PALACE HOME MORTGAGE April 1999 - August 2009
Midwest Funding Corporation January 1997 - April 1999
Education
Loyola University Chicago
B.A., Mass Communication/Business Administration
Southern Illinois University, Carbondale
Bank of America Merchant Services February 2012 - Present
The City of Country Club Hills, Illinois April 2009 - Present
TRIUNE FOUNDATION February 2004 - Present
Electronic Payment Systems May 2009 - February 2012
PALACE HOME MORTGAGE April 1999 - August 2009
Midwest Funding Corporation January 1997 - April 1999
Education
Loyola University Chicago
B.A., Mass Communication/Business Administration
Southern Illinois University, Carbondale
Yatin Manga's Bank of America Merchant Services Experience February 2015 - Present
Job Corporate Finance Manager F P & A at Bank of America Merchant Services
Industry Information Technology and Services
Experience
Bank of America Merchant Services February 2015 - Present
American Cancer Society January 2013 - January 2015
NCR Corporation April 2010 - January 2013
InterContinental Hotels Group November 2006 - April 2010
Hyatt Hotels April 2004 - November 2006
Skills
Forecasting, Financial Reporting, Financial Analysis, Variance Analysis, Budgets, Accounting, Account Reconciliation, Financial Modeling, Auditing, GAAP, Corporate Finance, Cash Management, General Ledger, Strategic Financial..., Fixed Assets, Business Planning, Consolidated Financial..., Reporting & Analysis
Education
Mercer University - Stetson School of Business and Economics 2009 — 2011
Master of Business Administration (M.B.A.), Accounting and Finance
Georgia State University - J. Mack Robinson College of Business 2000 — 2010
Bachelor in Business Admin, Finance and Accounting ~ Fall 2004
Bank of America Merchant Services February 2015 - Present
American Cancer Society January 2013 - January 2015
NCR Corporation April 2010 - January 2013
InterContinental Hotels Group November 2006 - April 2010
Hyatt Hotels April 2004 - November 2006
Skills
Forecasting, Financial Reporting, Financial Analysis, Variance Analysis, Budgets, Accounting, Account Reconciliation, Financial Modeling, Auditing, GAAP, Corporate Finance, Cash Management, General Ledger, Strategic Financial..., Fixed Assets, Business Planning, Consolidated Financial..., Reporting & Analysis
Education
Mercer University - Stetson School of Business and Economics 2009 — 2011
Master of Business Administration (M.B.A.), Accounting and Finance
Georgia State University - J. Mack Robinson College of Business 2000 — 2010
Bachelor in Business Admin, Finance and Accounting ~ Fall 2004
Taweh Dempster's Bank of America Merchant Services Experience September 2014 - Present
Job AVP Business Consultant at Bank of America Merchant Services
Industry Printing
Experience
Bank of America Merchant Services September 2014 - Present
M3T INC October 2002 - Present
Sleepy's, The Mattress Professionals October 2007 - September 2014
Kinko's August 1997 - October 2002
C & G Distributors Inc January 1997 - September 1997
Washington Post distribution center June 1996 - August 1997
Skills
Customer Relations, Customer Service, Budgets, Inventory Management, Marketing Strategy, Event Planning, Strategic Planning, Marketing, Policy, Time Management, Training, Retail, Small Business, Graphic Design, Employee Relations, Advertising, Human Resources, New Business Development, Team Building, Sales
Education
James Madison University 1995 — 1996
International Business
Mfantsipim School, Cape Coast 1987 — 1992
Business Management
Bank of America Merchant Services September 2014 - Present
M3T INC October 2002 - Present
Sleepy's, The Mattress Professionals October 2007 - September 2014
Kinko's August 1997 - October 2002
C & G Distributors Inc January 1997 - September 1997
Washington Post distribution center June 1996 - August 1997
Skills
Customer Relations, Customer Service, Budgets, Inventory Management, Marketing Strategy, Event Planning, Strategic Planning, Marketing, Policy, Time Management, Training, Retail, Small Business, Graphic Design, Employee Relations, Advertising, Human Resources, New Business Development, Team Building, Sales
Education
James Madison University 1995 — 1996
International Business
Mfantsipim School, Cape Coast 1987 — 1992
Business Management
Theresa Allen's Bank of America Merchant Services Experience June 2010 - Present
Job
Industry Law Practice
Experience
Bank of America Merchant Services June 2010 - Present
First Data Corp. April 2006 - June 2010
Sidley Austin LLP 2000 - 2006
Education
Harvard Law School 1997 — 2000
J.D.
University of Colorado Boulder - Leeds School of Business 1992 — 1996
B.S., Accounting
Bank of America Merchant Services June 2010 - Present
First Data Corp. April 2006 - June 2010
Sidley Austin LLP 2000 - 2006
Education
Harvard Law School 1997 — 2000
J.D.
University of Colorado Boulder - Leeds School of Business 1992 — 1996
B.S., Accounting
Joel Truss's Bank of America Merchant Services Experience December 2010 - Present
Job SVP/Regional Director Product Solutions at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services December 2010 - Present
First Data January 2003 - December 2010
Skills
Banking, Credit, Credit Cards, Relationship Management, Payment Card Processing, Financial Services, Merchant Services, Electronic Payments, Salesforce.com, Payments, Recruiting, Account Management, Sales Management, Sales, Strategic Partnerships, Management, Leadership, Business Development, Mobile Payments
Education
Marquette University 1996 — 2000
Pius XI
St. MM
Bank of America Merchant Services December 2010 - Present
First Data January 2003 - December 2010
Skills
Banking, Credit, Credit Cards, Relationship Management, Payment Card Processing, Financial Services, Merchant Services, Electronic Payments, Salesforce.com, Payments, Recruiting, Account Management, Sales Management, Sales, Strategic Partnerships, Management, Leadership, Business Development, Mobile Payments
Education
Marquette University 1996 — 2000
Pius XI
St. MM
Brian Fogarty's Bank of America Merchant Services Experience April 2015 - Present
Job V.P. Business Consultant, Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services April 2015 - Present
Kepner-Tregoe December 2013 - Present
First Data Corporation January 2008 - May 2013
Zen Consulting May 2004 - December 2008
Certified Merchant Services August 2001 - April 2003
Nortel Networks August 1995 - May 2001
Skills
Critical Thinking Skills, Problem Solving, Decision Making, CRM, Business Development, Relationship Management, Salesforce.com, Account Management, Sales, Leadership, Strategy, Marketing Communications, Direct Marketing, Management, Social Media Marketing, Integrated Marketing, Product Management, Advertising, Digital Marketing, Selling, Marketing, Critical Thinking
Education
University of North Texas 1991 — 1995
Bachelor of Science (B.S.), Marketing
Kansas State University 1990 — 1991
Marketing
Bank of America Merchant Services April 2015 - Present
Kepner-Tregoe December 2013 - Present
First Data Corporation January 2008 - May 2013
Zen Consulting May 2004 - December 2008
Certified Merchant Services August 2001 - April 2003
Nortel Networks August 1995 - May 2001
Skills
Critical Thinking Skills, Problem Solving, Decision Making, CRM, Business Development, Relationship Management, Salesforce.com, Account Management, Sales, Leadership, Strategy, Marketing Communications, Direct Marketing, Management, Social Media Marketing, Integrated Marketing, Product Management, Advertising, Digital Marketing, Selling, Marketing, Critical Thinking
Education
University of North Texas 1991 — 1995
Bachelor of Science (B.S.), Marketing
Kansas State University 1990 — 1991
Marketing
Brock Burrell's Bank of America Merchant Services Experience August 2014 - May 2015
Job Business Outreach & Development at Downtown Streets Team
Industry Nonprofit Organization Management
Experience
Downtown Streets Team; Nonprofit Organization June 2015 - Present
Bank of America Merchant Services August 2014 - May 2015
Chase Bank June 2007 - July 2014
Skills
Business Development, Mortgage Banking, Loan Origination, Loans, Lines Of Credit, Relationship Management, Cross Selling
Education
Jacksonville University 2000 — 2005
Downtown Streets Team; Nonprofit Organization June 2015 - Present
Bank of America Merchant Services August 2014 - May 2015
Chase Bank June 2007 - July 2014
Skills
Business Development, Mortgage Banking, Loan Origination, Loans, Lines Of Credit, Relationship Management, Cross Selling
Education
Jacksonville University 2000 — 2005
Tamra Simcoe's Bank of America Merchant Services Experience 1980 - 2009
Job Strategic VAR Product Manager at Bank of America
Industry Banking
Experience
Bank of America VP, Product Sales SupportBank of America Merchant Services1980 - 2010
Bank of America, Merchant Services 1980 - 2009
Education
Indiana University Bloomington
Bank of America VP, Product Sales SupportBank of America Merchant Services1980 - 2010
Bank of America, Merchant Services 1980 - 2009
Education
Indiana University Bloomington
Pierre Fields's Bank of America Merchant Services Experience June 2001 - September 2006
Job Webmaster Programmer Analyst at American Air Filter
Industry Information Technology and Services
Experience
American Air Filter April 2008 - Present
TEKsystems April 2006 - March 2008
Bank of America Merchant Services June 2001 - September 2006
New Age Technologies June 2001 - September 2006
Skills
C#, .NET, VB.NET, Architecture, Business Analysis, Project Management, SQL, ABAP, Sitecore, Microsoft SQL Server, Web Services, ASP.NET, Visio, IIS, XML, JavaScript, ASP.NET MVC, Agile Methodologies, SAP, Databases, Software Development, ADO.NET, Business Intelligence, Active Directory, Web Applications, Integration, Troubleshooting, SDLC, Visual Basic, SharePoint, Programming, T-SQL
Education
National American University 1994 — 1997
BS Management Information Systems, MIS
Certifications
Bachelor of Applied Science (BASc), IS Development and Architecture
American Air Filter April 2008 - Present
TEKsystems April 2006 - March 2008
Bank of America Merchant Services June 2001 - September 2006
New Age Technologies June 2001 - September 2006
Skills
C#, .NET, VB.NET, Architecture, Business Analysis, Project Management, SQL, ABAP, Sitecore, Microsoft SQL Server, Web Services, ASP.NET, Visio, IIS, XML, JavaScript, ASP.NET MVC, Agile Methodologies, SAP, Databases, Software Development, ADO.NET, Business Intelligence, Active Directory, Web Applications, Integration, Troubleshooting, SDLC, Visual Basic, SharePoint, Programming, T-SQL
Education
National American University 1994 — 1997
BS Management Information Systems, MIS
Certifications
Bachelor of Applied Science (BASc), IS Development and Architecture
Tom Boyer's Bank of America Merchant Services Experience 2014 - December 2014
Job President of TSYS Merchant Solutions
Industry Financial Services
Experience
TSYS January 2015 - Present
Bank of America Merchant Services 2014 - December 2014
Elavon, Inc. 2011 - 2014
Elavon 2010 - 2011
Elavon 2007 - 2010
Veracity Payment Solutions 2006 - 2007
EuroConex (an Elavon Financial Services company) January 2006 - December 2006
Elavon, Inc. (formerly NOVA Information Systems) 1998 - 2006
Corestates Financial 1996 - 1998
Meridian Bank 1988 - 1996
Education
Mansfield University of Pennsylvania 1981 — 1985
BA, Political Science
Holy Name High School (now Berks Catholic) 1977 — 1981
TSYS January 2015 - Present
Bank of America Merchant Services 2014 - December 2014
Elavon, Inc. 2011 - 2014
Elavon 2010 - 2011
Elavon 2007 - 2010
Veracity Payment Solutions 2006 - 2007
EuroConex (an Elavon Financial Services company) January 2006 - December 2006
Elavon, Inc. (formerly NOVA Information Systems) 1998 - 2006
Corestates Financial 1996 - 1998
Meridian Bank 1988 - 1996
Education
Mansfield University of Pennsylvania 1981 — 1985
BA, Political Science
Holy Name High School (now Berks Catholic) 1977 — 1981
Anne Hsieh's Bank of America Merchant Services Experience April 2001 - December 2004
Job Senior Database Admin, GIO at First Data Corporation
Industry Financial Services
Experience
First Data Corporation January 2012 - Present
Bank of America Merrill Lynch January 2005 - December 2011
Bank of America Merchant Services April 2001 - December 2004
Skills
Requirements Analysis, SDLC, Unix, Databases, Data Center, Oracle Database, Database Design, Database Administration, Netezza, MySQL, Data Guard, Oracle RAC, SQL, SQL Tuning, RMAN, Performance Tuning, Backup & Recovery..., Business Analysis, Disaster Recovery
Education
Golden Gate University 1998 — 1999
First Data Corporation January 2012 - Present
Bank of America Merrill Lynch January 2005 - December 2011
Bank of America Merchant Services April 2001 - December 2004
Skills
Requirements Analysis, SDLC, Unix, Databases, Data Center, Oracle Database, Database Design, Database Administration, Netezza, MySQL, Data Guard, Oracle RAC, SQL, SQL Tuning, RMAN, Performance Tuning, Backup & Recovery..., Business Analysis, Disaster Recovery
Education
Golden Gate University 1998 — 1999
Tom Rapkoch's Bank of America Merchant Services Experience 1996 - 2000
Job Director, Global Chip Product at Visa
Industry Financial Services
Experience
Visa September 2014 - Present
Bally Technologies December 2013 - June 2014
Global Cash Access June 2011 - February 2013
Global Cash Access September 2010 - June 2011
Global Cash Access June 2009 - September 2010
Global Cash Access 2006 - 2009
Bank of America Merchant Services 1996 - 2000
Skills
Payment Card Processing, Gambling, Business Strategy, Banking, Strategic Planning, Portfolio Management, Program Management, Project Management, Risk Management, Operations Management, Marketing Strategy, Change Management, Visio, Customer Service, Analysis, Product Development, Business Analysis, Process Improvement, Start-ups, Mentoring, Access, Budgets, Process Automation, Product Management, Leadership, Electronic Payments, Payments, Executive Management, Debit Cards
Education
Montana State University-Bozeman 1991 — 1995
BA, Motion Picture/Video Production
Visa September 2014 - Present
Bally Technologies December 2013 - June 2014
Global Cash Access June 2011 - February 2013
Global Cash Access September 2010 - June 2011
Global Cash Access June 2009 - September 2010
Global Cash Access 2006 - 2009
Bank of America Merchant Services 1996 - 2000
Skills
Payment Card Processing, Gambling, Business Strategy, Banking, Strategic Planning, Portfolio Management, Program Management, Project Management, Risk Management, Operations Management, Marketing Strategy, Change Management, Visio, Customer Service, Analysis, Product Development, Business Analysis, Process Improvement, Start-ups, Mentoring, Access, Budgets, Process Automation, Product Management, Leadership, Electronic Payments, Payments, Executive Management, Debit Cards
Education
Montana State University-Bozeman 1991 — 1995
BA, Motion Picture/Video Production
David Kring's Bank of America Merchant Services Experience January 2008 - September 2013
Job SVP of Enterprise Sales, Bank Partnerships at Vantiv
Industry Financial Services
Experience
Vantiv November 2014 - Present
Mercury Payment Systems October 2013 - October 2014
Bank of America Merchant Services January 2008 - September 2013
First Data Corporation January 2008 - June 2009
Comdata July 2003 - January 2007
Lexmark International, Inc 1998 - 2003
Skills
Skilled at creating..., Experienced in Talent..., Implementing sales..., Presenting to internal..., Compensation planning..., Team Building, Strategy, Business Development, Sales Management, E-commerce, Contract Negotiation, Electronic Payments, Payment Card Processing, Credit Cards, Merchant Services, Management, Vendor Management, Banking, Leadership, P&L Management, Negotiation, Sales, Debit Cards, Strategic Partnerships, Mobile Payments, Executive Management, Talent Management, Payments
Education
Middle Tennessee State University 1993 — 1996
Bachelor of Science, Business, Mass Communications
University of Kentucky 1991 — 1994
Vantiv November 2014 - Present
Mercury Payment Systems October 2013 - October 2014
Bank of America Merchant Services January 2008 - September 2013
First Data Corporation January 2008 - June 2009
Comdata July 2003 - January 2007
Lexmark International, Inc 1998 - 2003
Skills
Skilled at creating..., Experienced in Talent..., Implementing sales..., Presenting to internal..., Compensation planning..., Team Building, Strategy, Business Development, Sales Management, E-commerce, Contract Negotiation, Electronic Payments, Payment Card Processing, Credit Cards, Merchant Services, Management, Vendor Management, Banking, Leadership, P&L Management, Negotiation, Sales, Debit Cards, Strategic Partnerships, Mobile Payments, Executive Management, Talent Management, Payments
Education
Middle Tennessee State University 1993 — 1996
Bachelor of Science, Business, Mass Communications
University of Kentucky 1991 — 1994
Richard Ingalls's Bank of America Merchant Services Experience March 2010 - January 2013
Job Seeking New Sales Opportunity in Bank Card/ Merchant Services
Industry Marketing and Advertising
Experience
Bank of America Merchant Services March 2010 - January 2013
CORESTAFF Services June 2008 - September 2009
First Data Corporation October 1998 - November 2007
Skills
Marketing Strategy, Integrated Marketing, Advertising, Salesforce.com, Marketing, Email Marketing, Digital Marketing, Strategic Partnerships, CRM, Selling, Sales, Leadership, Customer Satisfaction, E-commerce, Management
Education
Metropolitan State College of Denver 1988 — 1990
Bachelor of Applied Science
Bank of America Merchant Services March 2010 - January 2013
CORESTAFF Services June 2008 - September 2009
First Data Corporation October 1998 - November 2007
Skills
Marketing Strategy, Integrated Marketing, Advertising, Salesforce.com, Marketing, Email Marketing, Digital Marketing, Strategic Partnerships, CRM, Selling, Sales, Leadership, Customer Satisfaction, E-commerce, Management
Education
Metropolitan State College of Denver 1988 — 1990
Bachelor of Applied Science
Jason Crichlow's Bank of America Merchant Services Experience April 2015 - Present
Job Financial Controller at Owens Corning
Industry Building Materials
Experience
Bank of America Merchant Services April 2015 - Present
Owens Corning March 2014 - April 2015
Owens Corning October 2011 - March 2014
Owens Corning July 2008 - October 2011
Owens Corning March 2008 - July 2008
Cardinal Health August 2007 - March 2008
Cardinal Health March 2007 - August 2007
Cardinal Health August 2006 - March 2007
Skills
Cross-functional Team..., Financial Analysis, Compliance Management, Financial Modeling, Financial Reporting, Data Analysis, Logistics, Precious Metals, Supply Chain Management, Tax, Strategic Planning, Six Sigma, Sarbanes-Oxley Act, Process Engineering, Budgets, Change Management, Microsoft Excel, P
Education
Morehouse College 2000 — 2004
BBA with a concentration in Finance, Finance & Accounting
Bank of America Merchant Services April 2015 - Present
Owens Corning March 2014 - April 2015
Owens Corning October 2011 - March 2014
Owens Corning July 2008 - October 2011
Owens Corning March 2008 - July 2008
Cardinal Health August 2007 - March 2008
Cardinal Health March 2007 - August 2007
Cardinal Health August 2006 - March 2007
Skills
Cross-functional Team..., Financial Analysis, Compliance Management, Financial Modeling, Financial Reporting, Data Analysis, Logistics, Precious Metals, Supply Chain Management, Tax, Strategic Planning, Six Sigma, Sarbanes-Oxley Act, Process Engineering, Budgets, Change Management, Microsoft Excel, P
Education
Morehouse College 2000 — 2004
BBA with a concentration in Finance, Finance & Accounting
Emma Moser's Bank of America Merchant Services Experience January 2008 - December 2010
Job Implementation Advisor at First Data Corporation
Industry Banking
Experience
First Data Corporation January 2015 - Present
First Data Corporation December 2012 - December 2014
First Data Corporation January 2012 - November 2012
Bank of America August 2011 - December 2011
Bank of America January 2011 - July 2011
Bank of America Merchant Services January 2008 - December 2010
Bank of America Merchant Services September 2002 - December 2007
Skills
Payment Card Processing, Credit Cards, Electronic Payments, Call Center, Debit Cards, Banking, Credit, Payments, Payment Systems, Call Centers, Merchant Services, Mobile Payments, ACH, Retail Banking, Payment Gateways, Payment Industry, E-payments, Transaction Processing, Financial Services, Acquiring, PCI DSS, Payment Services, Relationship Management, Requirements Gathering, Risk Management, E-commerce, Credit Risk, Financial Risk, Cards, Operational Risk...
Education
Jefferson Community College
Texas State Technical College
First Data Corporation January 2015 - Present
First Data Corporation December 2012 - December 2014
First Data Corporation January 2012 - November 2012
Bank of America August 2011 - December 2011
Bank of America January 2011 - July 2011
Bank of America Merchant Services January 2008 - December 2010
Bank of America Merchant Services September 2002 - December 2007
Skills
Payment Card Processing, Credit Cards, Electronic Payments, Call Center, Debit Cards, Banking, Credit, Payments, Payment Systems, Call Centers, Merchant Services, Mobile Payments, ACH, Retail Banking, Payment Gateways, Payment Industry, E-payments, Transaction Processing, Financial Services, Acquiring, PCI DSS, Payment Services, Relationship Management, Requirements Gathering, Risk Management, E-commerce, Credit Risk, Financial Risk, Cards, Operational Risk...
Education
Jefferson Community College
Texas State Technical College
Chuck Gorski's Bank of America Merchant Services Experience November 2009 - January 2013
Job VP of Finance at Queen & Company
Industry Wholesale
Experience
Queen & Company January 2013 - Present
Bank Of America Merchant Services November 2009 - January 2013
First Data Merchant Services June 2004 - November 2009
Kaplan Early Learning Company March 2001 - June 2004
Skills
Team Leadership, Banking, New Business Development, Sales Operations, E-commerce, Program Management, Sales Management, Customer Service, Sales, Marketing, Business Development, Leadership
Education
Marquette University 1986 — 1990
B.A., Economics
Queen & Company January 2013 - Present
Bank Of America Merchant Services November 2009 - January 2013
First Data Merchant Services June 2004 - November 2009
Kaplan Early Learning Company March 2001 - June 2004
Skills
Team Leadership, Banking, New Business Development, Sales Operations, E-commerce, Program Management, Sales Management, Customer Service, Sales, Marketing, Business Development, Leadership
Education
Marquette University 1986 — 1990
B.A., Economics
Marian Wilson's Bank of America Merchant Services Experience August 2009 - Present
Job Human Resources Executive Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services August 2009 - Present
Bank of America 1984 - 2009
Metric Constructors 1982 - 1984
Eckerd Youth Alternatives 1979 - 1982
Skills
Talent Management, Performance Management, Talent Acquisition, Onboarding, Succession Planning, Leadership Development, Human Resources, Recruiting, Organizational..., Vendor Management, Strategy, Process Improvement, Applicant Tracking..., Organizational..., Strategic Planning, Leadership, Mergers & Acquisitions, Organizational Design, Employee Engagement, Change Management, Workforce Planning, Employee Relations, HRIS, Deferred Compensation, Internet Recruiting, College Recruiting, Training, Coaching, Executive Management, Benefits Administration, Employee Benefits, New Hire Orientations, Relationship Management, Banking, Executive Coaching, Technical Recruiting, Hiring, Interviews, Personnel Management, Sourcing, Employee Training, HR Consulting, Temporary Placement, Benefits Negotiation, Taleo, PeopleSoft, Financial Services, Performance Appraisal, Executive Search, Career Development
Education
Lander University 1975 — 1979
BS, Psychology
Bank of America Merchant Services August 2009 - Present
Bank of America 1984 - 2009
Metric Constructors 1982 - 1984
Eckerd Youth Alternatives 1979 - 1982
Skills
Talent Management, Performance Management, Talent Acquisition, Onboarding, Succession Planning, Leadership Development, Human Resources, Recruiting, Organizational..., Vendor Management, Strategy, Process Improvement, Applicant Tracking..., Organizational..., Strategic Planning, Leadership, Mergers & Acquisitions, Organizational Design, Employee Engagement, Change Management, Workforce Planning, Employee Relations, HRIS, Deferred Compensation, Internet Recruiting, College Recruiting, Training, Coaching, Executive Management, Benefits Administration, Employee Benefits, New Hire Orientations, Relationship Management, Banking, Executive Coaching, Technical Recruiting, Hiring, Interviews, Personnel Management, Sourcing, Employee Training, HR Consulting, Temporary Placement, Benefits Negotiation, Taleo, PeopleSoft, Financial Services, Performance Appraisal, Executive Search, Career Development
Education
Lander University 1975 — 1979
BS, Psychology
Michelle Ozcan's Bank of America Merchant Services Experience July 2003 - Present
Job Account Manager at Bank of America
Industry Banking
Experience
Bank of America Merchant Services July 2003 - Present
Skills
Credit Cards, Relationship Management, Merchant Services, Electronic Payments, Payment Card Processing, Banking, Payments, Debit Cards, Commercial Banking, Credit, Cash Management, Financial Services, Treasury Management, Payment Systems, Acquiring, Credit Analysis, Risk Management, Portfolio Management, Mobile Payments
Education
Johnson & Wales University 1996 — 2000
MBA, International Business
Guilford College 1989 — 1993
BA, English, Spanish
Bank of America Merchant Services July 2003 - Present
Skills
Credit Cards, Relationship Management, Merchant Services, Electronic Payments, Payment Card Processing, Banking, Payments, Debit Cards, Commercial Banking, Credit, Cash Management, Financial Services, Treasury Management, Payment Systems, Acquiring, Credit Analysis, Risk Management, Portfolio Management, Mobile Payments
Education
Johnson & Wales University 1996 — 2000
MBA, International Business
Guilford College 1989 — 1993
BA, English, Spanish
Steve Kaminski's Bank of America Merchant Services Experience September 2009 - Present
Job Director of Relationship Management at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services September 2009 - Present
Discover Financial Services August 2004 - May 2009
Skills
Business Development, Contract Negotiation, Sales Management, CRM, Credit Cards, Account Management, Process Improvement, Financial Analysis, Product Management, Strategic Partnerships, Banking, Risk Management, Strategic Planning, Management, Debit Cards, Sales, Financial Services, Business Strategy, Relationship Management, New Business Development, Payments, Payment Card Processing, Leadership, Strategy, Vendor Management, Electronic Payments, Executive Management, Merchant Services, Mobile Payments, Acquiring, Payment Systems
Education
Keller Graduate School of Management of DeVry University 1981 — 1983
MBA, Business Adminstration
Millikin University 1974 — 1978
BS, Accounting
Bank of America Merchant Services September 2009 - Present
Discover Financial Services August 2004 - May 2009
Skills
Business Development, Contract Negotiation, Sales Management, CRM, Credit Cards, Account Management, Process Improvement, Financial Analysis, Product Management, Strategic Partnerships, Banking, Risk Management, Strategic Planning, Management, Debit Cards, Sales, Financial Services, Business Strategy, Relationship Management, New Business Development, Payments, Payment Card Processing, Leadership, Strategy, Vendor Management, Electronic Payments, Executive Management, Merchant Services, Mobile Payments, Acquiring, Payment Systems
Education
Keller Graduate School of Management of DeVry University 1981 — 1983
MBA, Business Adminstration
Millikin University 1974 — 1978
BS, Accounting
Andrew Taweel's Bank of America Merchant Services Experience April 2010 - December 2010
Job Ad Sales Director at Pro Sports Publications, Inc
Industry Financial Services
Experience
Pro Sports Publications, Inc January 2015 - Present
US Data Capture July 2012 - August 2014
Global Semisolutions January 2011 - May 2012
Bank of America Merchant Services April 2010 - December 2010
Transfirst, LLC August 2007 - February 2010
Skills
Sales Management, New Business Development, Account Management, Cold Calling, Customer Service, Contract Negotiation, Direct Sales, Sales Process, B2B, Customer Satisfaction, Team Building, Strategic Planning, Sales, Sales Operations, Selling, Salesforce.com, Lead Generation, Retail, International Sales, Pricing, Budgets, Negotiation, Product Management, Management, Forecasting, Supply Chain Management, Sales Presentations, Marketing Communications, Strategic Partnerships, CRM, Solution Selling, Marketing Strategy, Market Research, Product Development, Business Development, Recruiting, Telemarketing, Program Management, Purchasing, Telecommunications, Key Account Management, Supply Chain, Sourcing, Email Marketing, Product Marketing, Customer Retention, Advertising, Cross-functional Team..., Business Strategy, Procurement
Education
Mercy College 1997 — 2001
Organizational Leadership
Hackley School 1989 — 1993
Pro Sports Publications, Inc January 2015 - Present
US Data Capture July 2012 - August 2014
Global Semisolutions January 2011 - May 2012
Bank of America Merchant Services April 2010 - December 2010
Transfirst, LLC August 2007 - February 2010
Skills
Sales Management, New Business Development, Account Management, Cold Calling, Customer Service, Contract Negotiation, Direct Sales, Sales Process, B2B, Customer Satisfaction, Team Building, Strategic Planning, Sales, Sales Operations, Selling, Salesforce.com, Lead Generation, Retail, International Sales, Pricing, Budgets, Negotiation, Product Management, Management, Forecasting, Supply Chain Management, Sales Presentations, Marketing Communications, Strategic Partnerships, CRM, Solution Selling, Marketing Strategy, Market Research, Product Development, Business Development, Recruiting, Telemarketing, Program Management, Purchasing, Telecommunications, Key Account Management, Supply Chain, Sourcing, Email Marketing, Product Marketing, Customer Retention, Advertising, Cross-functional Team..., Business Strategy, Procurement
Education
Mercy College 1997 — 2001
Organizational Leadership
Hackley School 1989 — 1993
Stephen Papuzek's Bank of America Merchant Services Experience July 2009 - Present
Job AVP Bank of America Merchant Services
Industry Financial Services
Experience
Bank Of America Merchant Services July 2009 - Present
Paymentech October 2006 - October 2009
Education
Indiana University of Pennsylvania 1974 — 1979
Marketing, Business
Bank Of America Merchant Services July 2009 - Present
Paymentech October 2006 - October 2009
Education
Indiana University of Pennsylvania 1974 — 1979
Marketing, Business
Kathleen Grimaldi's Bank of America Merchant Services Experience January 1995 - January 2002
Job TransFirst at TransFirst
Industry Executive Office
Experience
TransFirst Merchant Services April 2009 - Present
TransFirst April 2009 - Present
TransFirst 2009 - Present
First Data Merchant Services November 2002 - March 2009
First Data Merchant Services November 2001 - March 2009
First Data Merchant Service's Training August 2001 - March 2009
Bank of America August 1995 - November 2002
Bank of America Merchant Services January 1995 - January 2002
Bank of America's Coursework August 1995 - November 2001
Skills
Training, CRM
Education
Katharine Gibbs School 1994 — 1995
Administrative Assistant Certificate, Business
Katherine Gibbs School of Business
TransFirst Merchant Services April 2009 - Present
TransFirst April 2009 - Present
TransFirst 2009 - Present
First Data Merchant Services November 2002 - March 2009
First Data Merchant Services November 2001 - March 2009
First Data Merchant Service's Training August 2001 - March 2009
Bank of America August 1995 - November 2002
Bank of America Merchant Services January 1995 - January 2002
Bank of America's Coursework August 1995 - November 2001
Skills
Training, CRM
Education
Katharine Gibbs School 1994 — 1995
Administrative Assistant Certificate, Business
Katherine Gibbs School of Business
Joyce Rock's Bank of America Merchant Services Experience November 1978 - December 2011
Job Apps Analysis at First Data Corporation
Industry Banking
Experience
First Data Corporation January 2012 - Present
Bank of America Merchant Services November 1978 - December 2011
Skills
Business Analysis, Electronic Payments
Education
Ivy Tech Community College 1995 — 1997
Computer Science
First Data Corporation January 2012 - Present
Bank of America Merchant Services November 1978 - December 2011
Skills
Business Analysis, Electronic Payments
Education
Ivy Tech Community College 1995 — 1997
Computer Science
Meghann Forsythe's Bank of America Merchant Services Experience December 2009 - September 2013
Job Vice President, Business Consultant, Small Business Client Management
Industry Financial Services
Experience
Bank of America Merchant Services LLC October 2013 - Present
Bank of America Merchant Services December 2009 - September 2013
Skills
Small Business, Retail Banking, Banking, Consumer Lending, Sales, Small Business Lending, Merchant Services, Loans, Commercial Lending, Mortgage Lending, Credit Cards, Credit, Cross Selling, Relationship Management, Loan Origination
Education
Kennesaw State University - Michael J. Coles College of Business 2000 — 2005
Bank of America Merchant Services LLC October 2013 - Present
Bank of America Merchant Services December 2009 - September 2013
Skills
Small Business, Retail Banking, Banking, Consumer Lending, Sales, Small Business Lending, Merchant Services, Loans, Commercial Lending, Mortgage Lending, Credit Cards, Credit, Cross Selling, Relationship Management, Loan Origination
Education
Kennesaw State University - Michael J. Coles College of Business 2000 — 2005
Colleen McNeil's Bank of America Merchant Services Experience October 2010 - August 2013
Job Division Manager at Heartland Payment Systems, ranked #1 company to sell for by Selling Power Magazine
Industry Financial Services
Experience
Heartland Payment Systems September 2013 - Present
Bank of America Merchant Services October 2010 - August 2013
Wells Fargo Bank September 2009 - October 2010
Wells Fargo Bank November 2007 - September 2009
Wells Fargo Bank January 2006 - November 2007
Wells Fargo Bank December 2004 - January 2006
Creative Advertising Solutions June 2002 - November 2004
Skills
Microsoft Office Suite, Salesforce.com, Strategic Selling, Cross-sector..., Staff Development, Sales Hiring, Microsoft Office, New Business Development, Cold Calling, Sales, Banking, Management, Team Building, Commercial Banking, Recruiting, Leadership, Marketing, Sales Management, Credit, Customer Service, Relationship Management, Business Development, Direct Sales, Credit Cards, Sales Process, Sales Operations, Loans, Customer Retention, Strategic Partnerships, B2B, Payments, Marketing Strategy, Finance, Strategic Planning, CRM, Financial Services, Cross Selling, Strategy, Advertising, Coaching, Negotiation, Pricing, Contract Negotiation, Entrepreneurship, Small Business, Time Management, Risk Management, Sales Presentations, Merchant Services, Team Leadership
Education
Loyola Marymount University 1998 — 2002
BA, Psychology
Xavier College Preparatory 1994 — 1998
High School Diploma, college preparatory curriculum
Heartland Payment Systems September 2013 - Present
Bank of America Merchant Services October 2010 - August 2013
Wells Fargo Bank September 2009 - October 2010
Wells Fargo Bank November 2007 - September 2009
Wells Fargo Bank January 2006 - November 2007
Wells Fargo Bank December 2004 - January 2006
Creative Advertising Solutions June 2002 - November 2004
Skills
Microsoft Office Suite, Salesforce.com, Strategic Selling, Cross-sector..., Staff Development, Sales Hiring, Microsoft Office, New Business Development, Cold Calling, Sales, Banking, Management, Team Building, Commercial Banking, Recruiting, Leadership, Marketing, Sales Management, Credit, Customer Service, Relationship Management, Business Development, Direct Sales, Credit Cards, Sales Process, Sales Operations, Loans, Customer Retention, Strategic Partnerships, B2B, Payments, Marketing Strategy, Finance, Strategic Planning, CRM, Financial Services, Cross Selling, Strategy, Advertising, Coaching, Negotiation, Pricing, Contract Negotiation, Entrepreneurship, Small Business, Time Management, Risk Management, Sales Presentations, Merchant Services, Team Leadership
Education
Loyola Marymount University 1998 — 2002
BA, Psychology
Xavier College Preparatory 1994 — 1998
High School Diploma, college preparatory curriculum
Christin Friddell's Bank of America Merchant Services Experience June 2013 - Present
Job Sr Risk Analyst at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services June 2013 - Present
Bank of America Merchant Services November 2011 - June 2013
Bank of America Merchant Services October 2006 - November 2011
Bank of America Merchant Services September 2005 - October 2006
Bank of America Merchant Services-formerly NPC January 2000 - September 2005
Bank of America Merchant Services-formerly NPC April 1998 - January 2000
Sears Credit Central June 1996 - March 1998
Skills
Project Planning, Quality Assurance, Special Projects, Analysis, Teamwork, Outstanding time..., Exceptionally well..., Coordination, Non-profit Volunteer, Time Management, Product Management, Testing, Project Management, MS Project, Finance, Accounting, Marketing, Process Improvement, Business Analysis, Data Analysis, Payments, SharePoint, Credit Cards, Credit, Microsoft Project, Banking
Education
Indiana Wesleyan University 2010 — 2012
Bachelor's degree, Accounting and Finance
Sullivan University 1995 — 1997
Associate of Science (A.S.), Computer Science
Shelby County High School-Shelbyville, Ky 1990 — 1994
High School
Bank of America Merchant Services June 2013 - Present
Bank of America Merchant Services November 2011 - June 2013
Bank of America Merchant Services October 2006 - November 2011
Bank of America Merchant Services September 2005 - October 2006
Bank of America Merchant Services-formerly NPC January 2000 - September 2005
Bank of America Merchant Services-formerly NPC April 1998 - January 2000
Sears Credit Central June 1996 - March 1998
Skills
Project Planning, Quality Assurance, Special Projects, Analysis, Teamwork, Outstanding time..., Exceptionally well..., Coordination, Non-profit Volunteer, Time Management, Product Management, Testing, Project Management, MS Project, Finance, Accounting, Marketing, Process Improvement, Business Analysis, Data Analysis, Payments, SharePoint, Credit Cards, Credit, Microsoft Project, Banking
Education
Indiana Wesleyan University 2010 — 2012
Bachelor's degree, Accounting and Finance
Sullivan University 1995 — 1997
Associate of Science (A.S.), Computer Science
Shelby County High School-Shelbyville, Ky 1990 — 1994
High School
Sharon Wessling's Bank of America Merchant Services Experience July 2009 - Present
Job Vice President at Bank of America
Industry Financial Services
Experience
Bank of America Merchant Services July 2009 - Present
Bank of America October 2004 - June 2010
National Processing Company September 2001 - October 2004
PNC Financial Services Group June 1980 - August 2001
Education
Indiana University-Southeast 1977 — 1980
BA, Finance
Jeffersonville High School 1972 — 1976
Bank of America Merchant Services July 2009 - Present
Bank of America October 2004 - June 2010
National Processing Company September 2001 - October 2004
PNC Financial Services Group June 1980 - August 2001
Education
Indiana University-Southeast 1977 — 1980
BA, Finance
Jeffersonville High School 1972 — 1976
Dan Riddell's Bank of America Merchant Services Experience April 2014 - Present
Job VPCommercial Sales Executive at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services April 2014 - Present
U.S. Bank August 2012 - April 2014
Bank of America June 2004 - August 2012
Paychex February 2000 - June 2004
Skills
Cold Calling, Sales, Account Management, Salesforce.com, Sales Process, Sales Management, Sales Presentations, Customer Service, Qualifying Prospects, Outside Sales, New Business Development, B2B, Territory Management, Sales Operations, Strategic Partnerships, Relationship Management, Solution Selling
Education
Le Moyne College 1992 — 1996
B.A, Sociology/Political Science
Bank of America Merchant Services April 2014 - Present
U.S. Bank August 2012 - April 2014
Bank of America June 2004 - August 2012
Paychex February 2000 - June 2004
Skills
Cold Calling, Sales, Account Management, Salesforce.com, Sales Process, Sales Management, Sales Presentations, Customer Service, Qualifying Prospects, Outside Sales, New Business Development, B2B, Territory Management, Sales Operations, Strategic Partnerships, Relationship Management, Solution Selling
Education
Le Moyne College 1992 — 1996
B.A, Sociology/Political Science
Carl Zank's Bank of America Merchant Services Experience May 2014 - Present
Job Vice President Business Development at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services May 2014 - Present
First Data Corporation September 2009 - May 2014
Global Payments June 2004 - September 2009
Global Payments Canada 2004 - 2009
Skills
Consultative Selling, Payment Processing, Electronic Payments, Credit Card Processing, New Business Development, Relationship Management, Corporate Partnership..., Business Development
Education
McMaster University 1996 — 2000
Bachelor of Arts (BA), Environmental Studies
St. Andrew's College 1989 — 2000
Bank of America Merchant Services May 2014 - Present
First Data Corporation September 2009 - May 2014
Global Payments June 2004 - September 2009
Global Payments Canada 2004 - 2009
Skills
Consultative Selling, Payment Processing, Electronic Payments, Credit Card Processing, New Business Development, Relationship Management, Corporate Partnership..., Business Development
Education
McMaster University 1996 — 2000
Bachelor of Arts (BA), Environmental Studies
St. Andrew's College 1989 — 2000
Timothy Nestor's Bank of America Merchant Services Experience November 2011 - Present
Job at
Industry Banking
Experience
Fulton Financial Corporation February 2015 - Present
Bank of America Merchant Services November 2011 - Present
TruGreen July 2010 - October 2011
Skills
Salesforce.com, Sales, Microsoft Office, Credit Card Transaction..., Debit Cards, PCI DSS, Direct Sales, Lawn Care, Route Planning
Education
Hampden-Sydney College 2005 — 2009
BA, History
Fulton Financial Corporation February 2015 - Present
Bank of America Merchant Services November 2011 - Present
TruGreen July 2010 - October 2011
Skills
Salesforce.com, Sales, Microsoft Office, Credit Card Transaction..., Debit Cards, PCI DSS, Direct Sales, Lawn Care, Route Planning
Education
Hampden-Sydney College 2005 — 2009
BA, History
Sandy Vest's Bank of America Merchant Services Experience April 2002 - Present
Job Operations Analyst at Bank of America
Industry Banking
Experience
Bank of America Merchant Services April 2002 - Present
Education
Indiana University-Southeast 1975 — 1982
Accounting, Business
Golden West College 1974 — 1982
Riverside City College 1975 — 1980
Santa Ana College 1975 — 1980
Bank of America Merchant Services April 2002 - Present
Education
Indiana University-Southeast 1975 — 1982
Accounting, Business
Golden West College 1974 — 1982
Riverside City College 1975 — 1980
Santa Ana College 1975 — 1980
Jennifer McNeal (Ale)'s Bank of America Merchant Services Experience February 2014 - Present
Job Senior Proposal Writer, Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services February 2014 - Present
Bank of America Merchant Services January 2010 - February 2013
First Data Corporation April 2009 - December 2009
Skills
Salesforce.com, Sales, Relationship Management, RFP, CRM, Proposal Writing, Account Management, Banking, Debit Cards, Payment Systems, Strategic Partnerships
Education
Hawaii Pacific University 2006 — 2008
Masters, Communication
University of Maryland College Park 1999 — 2003
Bachelor, English and Political Science
Bank of America Merchant Services February 2014 - Present
Bank of America Merchant Services January 2010 - February 2013
First Data Corporation April 2009 - December 2009
Skills
Salesforce.com, Sales, Relationship Management, RFP, CRM, Proposal Writing, Account Management, Banking, Debit Cards, Payment Systems, Strategic Partnerships
Education
Hawaii Pacific University 2006 — 2008
Masters, Communication
University of Maryland College Park 1999 — 2003
Bachelor, English and Political Science
Gary Ghidaleson, MBA's Bank of America Merchant Services Experience January 2013 - Present
Job BAMS
Industry Banking
Experience
Bank of America Merchant Services January 2013 - Present
Grillstone Catering February 2009 - Present
A & B Insurance 2012 - 2013
Kaplan University March 2010 - June 2011
SunTrust Bank 2009 - 2010
Regions Financial Corporation 2009 - 2010
Citi April 1980 - November 1990
AmeriFirst Financial, Inc. 1980 - 1984
Skills
Banking, Small Business Lending, Credit, Loans, Consumer Lending, Commercial Lending, Commercial Banking, Customer Service, Risk Management, Credit Analysis, Cash Management, Team Building, Microsoft Excel, PowerPoint, New Business Development, Non-profits, Fundraising, Financial Analysis, Small Business, Investments, Mortgage Lending, Leadership, Strategic Planning, Nonprofits, Strategic Financial..., Finance
Education
Kaplan University 2010 — 2012
MBA, Business Administration
SUNY Geneseo 1978 — 1980
Bachelor Of Science, Management Science/ Finance
Oceanside High School 1972 — 1976
Regents, Business/ Accounting
Bank of America Merchant Services January 2013 - Present
Grillstone Catering February 2009 - Present
A & B Insurance 2012 - 2013
Kaplan University March 2010 - June 2011
SunTrust Bank 2009 - 2010
Regions Financial Corporation 2009 - 2010
Citi April 1980 - November 1990
AmeriFirst Financial, Inc. 1980 - 1984
Skills
Banking, Small Business Lending, Credit, Loans, Consumer Lending, Commercial Lending, Commercial Banking, Customer Service, Risk Management, Credit Analysis, Cash Management, Team Building, Microsoft Excel, PowerPoint, New Business Development, Non-profits, Fundraising, Financial Analysis, Small Business, Investments, Mortgage Lending, Leadership, Strategic Planning, Nonprofits, Strategic Financial..., Finance
Education
Kaplan University 2010 — 2012
MBA, Business Administration
SUNY Geneseo 1978 — 1980
Bachelor Of Science, Management Science/ Finance
Oceanside High School 1972 — 1976
Regents, Business/ Accounting
Scott Nickelson, CPP's Bank of America Merchant Services Experience 1995 - 2007
Job Senior Account Executive at Vantiv
Industry Financial Services
Experience
Vantiv November 2007 - Present
Bank of America Merchant Services 1995 - 2007
Skills
Direct Sales, Merchant Services, Credit Cards, Sales Management, Cold Calling, Credit Card Processing, Negotiation, Customer Service, Payment Card Processing, Electronic Payments, Salesforce.com, Banking, Customer Retention, B2B, Relationship Management, Strategic Partnerships, Sales
Education
Murray State University 1989 — 1993
Bachelor, Marketing
Vantiv November 2007 - Present
Bank of America Merchant Services 1995 - 2007
Skills
Direct Sales, Merchant Services, Credit Cards, Sales Management, Cold Calling, Credit Card Processing, Negotiation, Customer Service, Payment Card Processing, Electronic Payments, Salesforce.com, Banking, Customer Retention, B2B, Relationship Management, Strategic Partnerships, Sales
Education
Murray State University 1989 — 1993
Bachelor, Marketing
Samiul Arif's Bank of America Merchant Services Experience January 2015 - Present
Job Senior Internal Auditor at Bank of America Merchant Services
Industry Accounting
Experience
Bank of America Merchant Services January 2015 - Present
Moore Colson September 2014 - December 2014
Georgia Department of Human Services January 2014 - August 2014
Georgia State University August 2013 - December 2013
Hertz April 2011 - August 2013
Skills
Accounting, Financial Reporting, Accounts Receivable, Microsoft Excel, Management, Internal Controls, Budgets, Access, Analysis, Training, Financial Analysis, Account Reconciliation, Auditing, Forecasting, Internal Audit, Time Management, Business Process..., Process Improvement, Sarbanes-Oxley Act, Operations Management, Business Planning, Payroll, Accounts Payable, Financial Accounting, QuickBooks, PeopleSoft Financial, TPR, Statistical Data..., PwC TeamMate
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Science in Information Systems Audit and Control, GPA 3.67/4.00
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor of Business Administration, Accounting
Bank of America Merchant Services January 2015 - Present
Moore Colson September 2014 - December 2014
Georgia Department of Human Services January 2014 - August 2014
Georgia State University August 2013 - December 2013
Hertz April 2011 - August 2013
Skills
Accounting, Financial Reporting, Accounts Receivable, Microsoft Excel, Management, Internal Controls, Budgets, Access, Analysis, Training, Financial Analysis, Account Reconciliation, Auditing, Forecasting, Internal Audit, Time Management, Business Process..., Process Improvement, Sarbanes-Oxley Act, Operations Management, Business Planning, Payroll, Accounts Payable, Financial Accounting, QuickBooks, PeopleSoft Financial, TPR, Statistical Data..., PwC TeamMate
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Science in Information Systems Audit and Control, GPA 3.67/4.00
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor of Business Administration, Accounting
Tchnavia Marie's Bank of America Merchant Services Experience April 2015 - Present
Job
Industry Financial Services
Experience
Bank of America Merchant Services April 2015 - Present
Bank of America Merchant Services July 2013 - April 2015
Bank of America Merchant Services April 2011 - July 2013
Worldpay U.S., Inc. June 2007 - April 2011
Skills
Data Mining, Data Analysis, Usage of Eclipse as a..., BSA/AML, R Programming Language, Cloudera Training VM in..., SAR, OFAC, OFCCP, FLSA, FCRA, Visual Basic, GLBA, FMLA, WTPA, COBRA, EEO-1, PPACA, VETS 4212
Education
Kent State University 1984 — 1989
Bachelor's Degree, Radio and Television
Bank of America Merchant Services April 2015 - Present
Bank of America Merchant Services July 2013 - April 2015
Bank of America Merchant Services April 2011 - July 2013
Worldpay U.S., Inc. June 2007 - April 2011
Skills
Data Mining, Data Analysis, Usage of Eclipse as a..., BSA/AML, R Programming Language, Cloudera Training VM in..., SAR, OFAC, OFCCP, FLSA, FCRA, Visual Basic, GLBA, FMLA, WTPA, COBRA, EEO-1, PPACA, VETS 4212
Education
Kent State University 1984 — 1989
Bachelor's Degree, Radio and Television
Shannon Jimenez's Bank of America Merchant Services Experience June 2014 - Present
Job Data Management and Infrastructure
Industry Information Technology and Services
Experience
Bank of America Merchant Services June 2014 - Present
NOVA Corporation August 2013 - June 2014
American Woodmark October 2011 - August 2013
Dept of the Army March 2005 - September 2010
Skills
VB.NET, ASP.NET, Cross-functional Team..., Process Improvement, Visual Basic, Microsoft SQL Server, Access, SSRS, Software Documentation, Visual Studio, .NET, Integration, Crystal Reports, HTML, Troubleshooting, CSS
Education
Jones International University 2011 — 2013
Master of Business Administration (M.B.A.), Information Security Management - Cyber Security, 4.0
University of Maryland University College 2005 — 2007
Bachelor of Science, Computer and Information Science with a minor in Computer Studies
Hillsborough Community College 2003 — 2004
Associate in Arts, Computer Engineering
Bank of America Merchant Services June 2014 - Present
NOVA Corporation August 2013 - June 2014
American Woodmark October 2011 - August 2013
Dept of the Army March 2005 - September 2010
Skills
VB.NET, ASP.NET, Cross-functional Team..., Process Improvement, Visual Basic, Microsoft SQL Server, Access, SSRS, Software Documentation, Visual Studio, .NET, Integration, Crystal Reports, HTML, Troubleshooting, CSS
Education
Jones International University 2011 — 2013
Master of Business Administration (M.B.A.), Information Security Management - Cyber Security, 4.0
University of Maryland University College 2005 — 2007
Bachelor of Science, Computer and Information Science with a minor in Computer Studies
Hillsborough Community College 2003 — 2004
Associate in Arts, Computer Engineering
Courtney Richardson's Bank of America Merchant Services Experience May 2013 - Present
Job SCM Manager at Bank of America Merchant Services
Industry Banking
Experience
Bank of America Merchant Services May 2013 - Present
Bank of America July 2008 - May 2013
Dell May 2007 - August 2007
Ernst & Young July 2005 - August 2006
Skills
Vendor Management, Management, Leadership, Process Improvement, Program Management, Strategic Planning, Analysis, Strategy, Marketing, Project Management, Customer Service
Education
Howard University 2006 — 2008
MBA
Howard University 2001 — 2005
BBA, Information Systems and Analysis
Bank of America Merchant Services May 2013 - Present
Bank of America July 2008 - May 2013
Dell May 2007 - August 2007
Ernst & Young July 2005 - August 2006
Skills
Vendor Management, Management, Leadership, Process Improvement, Program Management, Strategic Planning, Analysis, Strategy, Marketing, Project Management, Customer Service
Education
Howard University 2006 — 2008
MBA
Howard University 2001 — 2005
BBA, Information Systems and Analysis
Saundra Vest's Bank of America Merchant Services Experience April 2002 - July 2012
Job Boarding Specialist at First Data Corporation
Industry Banking
Experience
First Data Corporation September 2012 - Present
Bank of America Merchant Services April 2002 - July 2012
Bank of Louisville April 1999 - March 2002
Skills
Banking, Credit, Loans, Mortgage Lending, Risk Management, Credit Analysis, Financial Analysis, Retail Banking, Process Improvement, Business Analysis, Mortgage Banking, Credit Risk
Education
Indiana University-Southeast 1975 — 1981
Bachelors, Accounting
Silver Creek High School 1971 — 1975
Academic Diploma, Math/Science/English
First Data Corporation September 2012 - Present
Bank of America Merchant Services April 2002 - July 2012
Bank of Louisville April 1999 - March 2002
Skills
Banking, Credit, Loans, Mortgage Lending, Risk Management, Credit Analysis, Financial Analysis, Retail Banking, Process Improvement, Business Analysis, Mortgage Banking, Credit Risk
Education
Indiana University-Southeast 1975 — 1981
Bachelors, Accounting
Silver Creek High School 1971 — 1975
Academic Diploma, Math/Science/English
Christine Raimondi's Bank of America Merchant Services Experience November 2008 - December 2012
Job Senior Relationship Manager at Wells Fargo
Industry Financial Services
Experience
Wells Fargo December 2012 - Present
Bank of America Merchant Services November 2008 - December 2012
Chase Paymentech May 2007 - October 2008
Farmers Insurance August 1989 - April 1993
Skills
Cross Selling, Building Relationships, Payment Card Processing, Interchange Management, PCI Standards, Contract Negotiation, POS solutions, Revenue Growth..., Presentations, Account Retention
Education
Illinois State University 1985 — 1989
Bachelor of Science (B.S.), Political Science
Wells Fargo December 2012 - Present
Bank of America Merchant Services November 2008 - December 2012
Chase Paymentech May 2007 - October 2008
Farmers Insurance August 1989 - April 1993
Skills
Cross Selling, Building Relationships, Payment Card Processing, Interchange Management, PCI Standards, Contract Negotiation, POS solutions, Revenue Growth..., Presentations, Account Retention
Education
Illinois State University 1985 — 1989
Bachelor of Science (B.S.), Political Science
Peter Robbins's Bank of America Merchant Services Experience February 2015 - Present
Job Vice President at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services February 2015 - Present
Bank of America Merchant Services July 2009 - Present
First Data Commercial Services 2006 - 2009
First Data Corporation 2002 - 2006
Sun Microsystems 2001 - 2001
J.D. Edwards 1999 - 2001
Georgia-Pacific LLC 1994 - 1999
Allied Plywood Corporation 1993 - 1994
Copper Mountain Resort 1992 - 1993
Skills
Payment Card Processing, Payments, Credit Cards, Electronic Payments, Relationship Management, Merchant Services, Financial Services, Mobile Payments, Payment Systems, Strategic Partnerships
Education
James Madison University 1988 — 1992
Bachelor of Arts (BA), Political Science and History
Bank of America Merchant Services February 2015 - Present
Bank of America Merchant Services July 2009 - Present
First Data Commercial Services 2006 - 2009
First Data Corporation 2002 - 2006
Sun Microsystems 2001 - 2001
J.D. Edwards 1999 - 2001
Georgia-Pacific LLC 1994 - 1999
Allied Plywood Corporation 1993 - 1994
Copper Mountain Resort 1992 - 1993
Skills
Payment Card Processing, Payments, Credit Cards, Electronic Payments, Relationship Management, Merchant Services, Financial Services, Mobile Payments, Payment Systems, Strategic Partnerships
Education
James Madison University 1988 — 1992
Bachelor of Arts (BA), Political Science and History
Felicia Short's Bank of America Merchant Services Experience October 2013 - Present
Job Compliance and Risk Management Leader
Industry Financial Services
Experience
Bank of America Merchant Services October 2013 - Present
WorldPay, US Inc. 2008 - 2013
RBS WorldPay 2008 - 2008
RBS WorldPay 2007 - 2008
RBS Lynk 2006 - 2006
Termnet Merchant Services 2005 - 2006
Termnet Merchant Services 2001 - 2005
Nova Information Systems 1998 - 2001
CDE Services 1997 - 1998
Skills
Regulatory Requirements, Risk Management, Cryptography, PCI DSS, PCI Standards, Fraud Detection, Credit Card Fraud, Standards Compliance, Internal Controls, Financial Risk, Operational Risk..., Management, Leadership, Program Management, Payments, Payment Industry, Payment Card Processing, Process Improvement, Credit Cards, Mobile Payments, Electronic Payments, Relationship Management, Cards, Acquiring, E-payments, Merchant Services, Debit Cards, AML, Banking, Payment Systems, Fraud, Gift Cards, Payment Gateways, KYC, ACH, Treasury Management, Transaction Processing, Credit, Payment Cards, Executive Management, Mergers & Acquisitions, Retail Banking
Education
Indiana State University
Bachelor of Science (B.S.), Community Health Education
Bank of America Merchant Services October 2013 - Present
WorldPay, US Inc. 2008 - 2013
RBS WorldPay 2008 - 2008
RBS WorldPay 2007 - 2008
RBS Lynk 2006 - 2006
Termnet Merchant Services 2005 - 2006
Termnet Merchant Services 2001 - 2005
Nova Information Systems 1998 - 2001
CDE Services 1997 - 1998
Skills
Regulatory Requirements, Risk Management, Cryptography, PCI DSS, PCI Standards, Fraud Detection, Credit Card Fraud, Standards Compliance, Internal Controls, Financial Risk, Operational Risk..., Management, Leadership, Program Management, Payments, Payment Industry, Payment Card Processing, Process Improvement, Credit Cards, Mobile Payments, Electronic Payments, Relationship Management, Cards, Acquiring, E-payments, Merchant Services, Debit Cards, AML, Banking, Payment Systems, Fraud, Gift Cards, Payment Gateways, KYC, ACH, Treasury Management, Transaction Processing, Credit, Payment Cards, Executive Management, Mergers & Acquisitions, Retail Banking
Education
Indiana State University
Bachelor of Science (B.S.), Community Health Education
Marlon Lipscombe's Bank of America Merchant Services Experience May 2015 - Present
Job VP, Implementation and Service Manager at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services May 2015 - Present
Bank of America Merchant Services January 2010 - May 2015
First Data Merchant Services November 2000 - December 2009
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Call Centers, Relationship Management, Customer Service, Customer Satisfaction, Customer Retention, Merchant Services, Training, Process Improvement, Banking, Credit, Debit Cards, Payments, Salesforce.com, Management
Education
Lee University 1998 — 2000
Bank of America Merchant Services May 2015 - Present
Bank of America Merchant Services January 2010 - May 2015
First Data Merchant Services November 2000 - December 2009
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Call Centers, Relationship Management, Customer Service, Customer Satisfaction, Customer Retention, Merchant Services, Training, Process Improvement, Banking, Credit, Debit Cards, Payments, Salesforce.com, Management
Education
Lee University 1998 — 2000
John Nachbar's Bank of America Merchant Services Experience 1981 - 1983
Job Professor at Washington University in St. Louis
Industry Higher Education
Experience
Washington University in St. Louis 1990 - Present
RAND Corporation 1988 - 1990
Bank of America Merchant Services 1981 - 1983
Education
Harvard University 1983 — 1988
Doctor of Philosophy (Ph.D.), Economics
Yale University 1977 — 1981
Bachelor of Arts (B.A.), Economics
Washington University in St. Louis 1990 - Present
RAND Corporation 1988 - 1990
Bank of America Merchant Services 1981 - 1983
Education
Harvard University 1983 — 1988
Doctor of Philosophy (Ph.D.), Economics
Yale University 1977 — 1981
Bachelor of Arts (B.A.), Economics
Karen Wilkes's Bank of America Merchant Services Experience July 2009 - Present
Job Account Manager at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services July 2009 - Present
ABN AMRO Merchant Services 2004 - 2009
Michigan Bankard Services 1993 - 2004
Skills
Negotiation, Customer Service, Continuous Improvement, Sales, Process Improvement, Training, Communication, Merchant Services
Education
Hillsdale College
Psychology
Spring Arbor University
Bachelor's Degree, Management of Human Resources
Bank of America Merchant Services July 2009 - Present
ABN AMRO Merchant Services 2004 - 2009
Michigan Bankard Services 1993 - 2004
Skills
Negotiation, Customer Service, Continuous Improvement, Sales, Process Improvement, Training, Communication, Merchant Services
Education
Hillsdale College
Psychology
Spring Arbor University
Bachelor's Degree, Management of Human Resources
Abraham Wood's Bank of America Merchant Services Experience April 2002 - Present
Job Business Information Analyst at Bank of America Merchant Services
Industry Financial Services
Experience
Bank of America Merchant Services April 2002 - Present
Skills
Project Management, Reporting & Analysis, Employee Training, Quality Assurance, Process Improvement, Business Analysis, Analysis, Leadership, Business Process..., Access, Risk Management, Software Documentation, Management, Business Intelligence, Requirements Analysis, Vendor Management, Financial Services, Project Coordination
Education
Liberty University
Bank of America Merchant Services April 2002 - Present
Skills
Project Management, Reporting & Analysis, Employee Training, Quality Assurance, Process Improvement, Business Analysis, Analysis, Leadership, Business Process..., Access, Risk Management, Software Documentation, Management, Business Intelligence, Requirements Analysis, Vendor Management, Financial Services, Project Coordination
Education
Liberty University
Ba Merchant Services