Bank of America Merchant Services
Industry: Merchant services company
DescriptionBank of America Merchant Services is a merchant services company owned by partners Bank of America and First Data. It is among the largest payments processing companies in the United States based on card-transaction volume. Bank of America Merchant Services was created by Bank of America and First Data in 2009. CEO: Tim Tynan Founded: 2009 CFO: Nicolas V. Chater Corporate secretary: JoAnn P. Carlton Subsidiaries: First Data Services LLC, Parent organizations: Bank of America, First Data Executive vice president: Thomas Fontana, Kevin Sisk
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Bank of America Merchant Services Employees
Trendbay Analytics August 2015 - Present
Bank of America Merchant Services June 2014 - September 2015
United Nations Relief and Works Agency (UNRWA) June 2013 - September 2013
World Trade Center San Diego September 2012 - December 2012
United Lending Partners, Inc April 2008 - September 2010
Countrywide Home Loans August 2006 - April 2008
Skills
Stata, Economics, Econometrics, English, International Relations, International Economics, Macroeconomics, Market Research, Teamwork, International..., Development Economics, Government, Spanish, Public Speaking, Customer Service, Microsoft Excel, Finance, Research, Portfolio Management, Event Management, Qualitative Research, Strategic Planning, Sales, Training, Program Management, Management, Proposal Writing, Data Analysis, Business Planning, Analysis
Education
The School of International Relations and Pacific Studies (IR/PS), at UCSD 2012 — 2014
MIA - Master of International Affairs, International Economics
University of California, San Diego 2011 — 2013
Bachelor of Arts (B.A.), International Studies
Bank of America Merchant Services April 2014 - Present
Bank of America Merchant Services June 2007 - April 2014
Bank of America September 2004 - June 2007
Bank of America June 2001 - August 2004
Skills
Leadership, Credit Cards, Merchant Services, Credit, Banking, Relationship Management, Payments, Payment Card Processing, Debit Cards, Portfolio Management, Electronic Payments, Commercial Banking, Risk Management, Cross Selling, Sales Management, Management, Sales, Financial Services, Payment Systems, Loans
Education
The University of Texas at Arlington
MBA
Texas A&M University
BS
Bank of America Merchant Services January 2015 - Present
Bank of America Merchant Services December 2011 - December 2014
Virginia State Golf Association Foundation / Independence Golf Club January 2010 - December 2011
KemperSports Management September 2008 - December 2009
Virginia State Golf Association May 2008 - September 2008
Bank of America September 2007 - September 2008
Ohio Sports Plus Training Academy July 2006 - August 2007
Skills
Sports Marketing, Email Marketing, Social Media, Marketing, Event Planning, Customer Service, Sales, Management, Event Management, Marketing Strategy, Leadership, Fundraising, Coaching
Education
Virginia Commonwealth University 2007 — 2008
Masters of Science, Sports Management
The Ohio State University 2003 — 2007
Bachelor of Science, Sport Leadership & Sport Humanities
Bank of America Merchant Services February 2011 - Present
MiCamp Merchant Services August 2008 - October 2010
Fountain Rock Capital August 2006 - May 2008
Skills
Sales Management, Sales Process, Sales, New Business Development, Business Development, Customer Service, Account Management, Salesforce.com, Credit, Direct Sales, Relationship Management, Selling
Education
University of Arizona 2001 — 2005
Political Science
Bank of America Merchant Services June 2015 - Present
Bank of America December 2010 - May 2015
Bank of America April 2007 - November 2010
Bank of America April 2003 - April 2007
Accenture September 2000 - April 2003
US Army Corps of Engineers June 1995 - June 2000
Skills
Mobile Commerce, Strategic Partnerships, Business Strategy, Corporate Development, Mobile Payments, Payments, Mobile, Program Management, Contract Negotiation, Product Innovation, Leadership, Strategy, Management, Product Management, Management Consulting, Financial Services, Strategic Planning, Change Management, Cross-functional Team..., Project Management, Process Improvement, Risk Management, Business Analysis
Education
United States Military Academy at West Point 1991 — 1995
BS, Nuclear Engineering
University of North Carolina at Charlotte - Belk College of Business 1999 — 2002
Masters, Business
Bank of America Merchant Services July 2013 - Present
ISNetworld January 2009 - October 2012
ISNetworld January 2008 - January 2009
Skills
Microsoft Platform, Office 2010, Microsoft Excel, iOS, Sales, Adobe Acrobat, Account Management, OS X, Marketing, Facebook, Time Management, Telephone Skills, Windows Vista, Spanish, Windows 7, Social Networking, Leadership, Outlook, Cold Calling, Customer Service, Insurance, Procurement, Project Management, Training, Management
Education
Texas Tech University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Texas Tech University 2003 — 2007
Minor, Spanish Language and Literature
Bank of America Merchant Services February 2013 - Present
Bank of America August 2011 - February 2013
Education
Florida International University
Business Administration and Management, General
Universidad Escuela de Administración y Finanzas y Tecnologías
Bank of America Merchant Services February 2010 - Present
Bank of America Merchant Services June 2009 - February 2010
FDC August 2006 - June 2009
FDC January 2006 - August 2006
FDC 2004 - 2005
FDC 2002 - 2004
CCIS 1990 - 1994
Skills
Payment Processing, Merchant Services, Payment Solutions, Payment Systems, Cards, Payments, Payment Card Processing, Debit Cards, Executive Management, Electronic Payments, Sales, E-payments, Payment Gateways, Credit Cards, Selling, Mobile Payments, Management, Product Management, PCI DSS, Relationship Management
Education
Tarrant County College 1989 — 1996
Degree in Arts
Bank of America Merchant Services April 2015 - Present
Tellermate March 2013 - April 2015
Synergious LLC 2011 - April 2013
Net Aspects, Inc 2011 - 2012
HomeGain 2008 - 2011
First American Title Company 2003 - 2008
Global ATM Access 2002 - 2003
US Merchant Systems 2000 - 2002
ArthroCare, Inc. 1998 - 2000
Exogen, Inc. 1995 - 1998
Skills
New Business Development, Strategic Partnerships, Lead Management, Client Development, Customer Satisfaction, Negotiation, SEO, Email Marketing, SaaS, Sales, Sales Management, Team Leadership, Social Media Marketing, Salesforce.com, CRM, Online Advertising, Real Estate Transactions, B2B, Business Development, Business Development..., Business Development..., Online Lead Generation, Customer Service, Web Services, Channel Optimization, Technology, Sales Presentations, Direct Sales, Social Media, Facebook Marketing, French, German, Microsoft Office, Ice Hockey, LinkedIn, Selling, Lead Generation, Enterprise Software, Leadership, SEM, Start-ups, Marketing, Entrepreneurship
Education
United States Military Academy at West Point 1982 — 1986
Bachelor of Science
United States Field Artillery Officer Basic Course 1986 — 1986
United States Field Artillery Officer Advanced Course 1990 — 1990
Bank of America Merchant Services June 2004 - August 2012
Bank of America Merchant Services January 2004 - June 2004
Bank of America Merchant Services January 2001 - December 2003
Bank of America Merchant Services January 1999 - December 2000
Skills
Windows, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, English, Teaching, HTML, Public Speaking, Research, PowerPoint, Negotiation, Strategic Planning, C++, Editing, Photoshop, Budgets, Access, Administration, Analysis, Team Building, FDPOS, Clientline, Oracle
Education
Sullivan University 2013 — 2017
Associate's degree, Human Resources Management and Services/ Accounting and Business/Management
First Data Merchant Services July 2013 - Present
Bank of America Merchant Services February 2011 - June 2013
Rate Special LLC February 2010 - November 2010
BofA 2006 - 2010
Skills
Merchant Services, Strategic Planning, business consulting, Entrepreneurship, Leadership, Networking, Financial Analysis, Finance, Online Advertising, Lead Generation, Start-ups, Small Business, Strategic Partnerships, SaaS, Business Development, Management Consulting, Training, Customer Acquisition, Social Networking, Analytics, Executive Management, Strategy, Sales, Online Marketing, CRM, Business Strategy, New Business Development, E-commerce, B2B, Salesforce.com, Affiliate Marketing, Marketing Strategy, Account Management, Sales Management, Sales Process, Competitive Analysis, Management, Investments, Marketing, Direct Marketing, Advertising, Direct Sales, Web Analytics
Education
University of California, Santa Barbara 2002 — 2006
Bachelor's Degree, Film Studies
University of California, Santa Barbara 2002 — 2006
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
LNHS
LNHS
Chase Paymentech August 2012 - Present
Columbus Data Services January 2012 - April 2012
Century Payments, Inc. December 2010 - November 2011
Bank of America Merchant Services June 2009 - October 2010
First Data Merchant Services November 2008 - June 2009
Chase Paymentech January 2005 - November 2008
Skills
Contract Management, MLS Sales, Sales Management, Agent Recruitment, Portfolio Management, Sales Skills Training, Trend Analysis, CRM software, Data Analysis, Sales Operations, CRM, Selling Skills, Sales, New Business Development, Customer Retention, Merchant Services, Payments, E-payments, Debit Cards, Payment Card Processing, Account Management, Recruiting, E-commerce, Credit Cards, Pricing, Mobile Payments, Business Development, Lead Generation, Time Management, Competitive Analysis, Sales Process, Relationship Management, Gift Cards, B2B, Payment Gateways, Leadership, Electronic Payments, Payment Systems, Management, Analytics, Salesforce.com, Training, Cold Calling, Acquiring, Selling, Marketing, Sales Presentations, Direct Sales, Banking, Strategic Partnerships
Education
Bishop Lynch High School 1998 — 2002
Texas Tech University
Bank of America Merchant Services July 2015 - Present
Chiquita Brands International, Inc. June 2012 - June 2015
Lowe's Companies, Inc. June 2007 - June 2012
Whiteford, Taylor & Preston L.L.P. September 2004 - May 2007
Skills
Trademark Prosecution, Brand Protection, Contract Negotiation, Intellectual Property..., Domain Name Registration, Domain Name Disputes, Copyrights, Contract Drafting, Legal Writing, Intellectual Property, Copyright Law, Trademarks, Licensing, Due Diligence, Corporate Law, Negotiation, Litigation, Domain Names
Education
University of Maryland School of Law 2001 — 2004
Juris Doctor, With Honor
University of Delaware 1997 — 2001
BA, Psychology
Bank of America Merchant Services January 2015 - Present
Lifestyle Lift March 2008 - Present
Lifestyle Lift March 2008 - Present
AT&T 2004 - 2008
Ambria Inc 1998 - 2003
Lawson Mardon January 1988 - March 1998
Skills
Sales, Customer Service, Healthcare, Sales Management, Team Building, Marketing, Sales Operations, Leadership, Cold Calling, Strategic Planning, Medical Terminology, Windows, Microsoft Word
Education
Edison State College 2010 — 2012
Registered Nursing/Registered Nurse
National Assoc of Medical Sales Representatives
NAMSR #107712014
National Assoc of Pharmaceutical Sales Representatives
CNPR #614912014, Pharmaceutical Marketing and Management
Sullivan University
Bachelor's Degree, Business Administration and Management, General
Bank of America Merchant Services July 2010 - Present
Epsilon Data Management, Inc. January 2010 - March 2010
Sun Microsystems, Inc. January 2009 - December 2009
TransFirst Llc July 2008 - December 2008
State Insurance Company Ltd. May 2005 - June 2007
National Population Council March 2003 - April 2005
Skills
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint, Microsoft Visual Studio, Excel Power Pivots, Microsoft SQL, SPSS, Minitab, Salesforce.com, SalesLogix, Statistical Data..., Data Mining, Research Analysis, Management, Microsoft SQL Server, Analysis, Leadership, Strategy, Project Management, New Business Development, Data Analysis, Process Improvement, Financial Analysis, Visio, Visual Studio, Business Analysis, Strategic Planning, SharePoint, Forecasting, Research, Sage, Access
Education
University of Colorado Denver 2007 — 2008
Master of Business Administration (MBA), Marketing, Economics, Operations, Finance, Accounting, Strategic Mgt, Business Statistics
University of Ghana 2001 — 2005
Bachelor of Science, Statistics, Mathematics, Computer Science
St. Bernadette
St. Bernadette
PNC Merchant Services June 2013 - Present
Bank of America Merchant Services January 2010 - June 2013
First Data Merchant Services May 2006 - December 2009
Education
Towson University
Bank of America Merchant Services March 2013 - Present
David Maus Toyota March 2011 - May 2012
David Maus Toyota January 2011 - March 2011
YUIT Company November 2007 - August 2008
SRMA Consulting March 2007 - November 2007
Skills
Microsoft Excel, Financial Analysis, Customer Service, PowerPoint, Microsoft Word, Project Management, Risk Management, Strategic Planning, Business Analysis, Financial Modeling, Business Strategy, Negotiation, Finance, Recruiting, Business Planning
Education
University of Central Florida 2011 — 2012
Bachelor's degree, Finance
Seminole State College of Florida 2009 — 2011
Associate of Arts (A.A.), General Education
Arkansas Tech University, College of Business 2008 — 2009
Finance and Economics
CoCard Los Angeles February 2013 - Present
Bank of America Merchant Services October 2011 - September 2012
Bank of America Merchant Services 2011 - 2012
National Processing Company January 2011 - October 2011
First Data Corporation August 2006 - October 2010
Global Payments 1998 - 2006
Skills
Debit Cards, Credit Cards, Electronic Payments, Merchant Services, Credit Card Processing, Sales Management..., Goal Setting, Payment Gateways, Payment Card Processing, Mobile Payments, Payment Systems, E-payments, Acquiring, Payments, B2B, Direct Sales, ACH, Relationship Management, Transaction Processing, Strategic Partnerships, Gift Cards, Executive Management, Financial Services, Credit, Payment Industry, Customer Acquisition, Mobile Commerce, E-commerce, Loyalty Programs, POS, PCI DSS, Customer Retention, Sales Management, Management, Salesforce.com, Business Development, Sales, Banking, Customer Service, Leadership, CRM, Strategy, Sales Process, Strategic Planning
Education
The University of Texas at El Paso 1987 — 1996
BBA Finance
Bank of America Merchant Services February 2010 - Present
Skills
Strategic Partnerships, Product Management, Product Marketing, Marketing Strategy, B2B, Integrated Marketing, Mobile Payments, Strategic Planning, B2B Marketing, Marketing, Start-ups, Business Strategy, Online Marketing, E-commerce, Lead Generation, Corporate Branding, Branding & Identity, Brand Architecture, Product Naming, Advertising
Education
University of Denver - Daniels College of Business 2005 — 2006
MBA, Business
Covisint May 2015 - Present
Piper March 2014 - Present
PayPal August 2014 - February 2015
Cayan LLC March 2013 - February 2014
Bank of America Merchant Services December 2011 - July 2012
PayPal April 2007 - December 2011
Raytheon December 2003 - April 2007
Raytheon 2003 - 2006
Raytheon 2003 - 2006
USinternetworking (purchased by AT&T) March 1999 - January 2004
Skills
E-commerce, SaaS, Payments, Mobile Payments, E-payments, Cross-functional Team..., Business Development, Start-ups, New Business Development, Salesforce.com, Enterprise Software, Product Development, Management, Payment Card Processing, Program Management, Sales, Leadership, Project Management, Sales Process, Engineering, Sales Operations, Process Improvement, Online Payments, Payment Solutions, Payment Processing, Sales Management, Engineering Management, Competitive Analysis, Integration, Sales Support, RESTful WebServices, Platform Development, API Development, Github, Strategic Partnerships
Education
University of California, Los Angeles 2004 — 2004
Technical Management Program, Engineering
University of Colorado Boulder 1984 — 1990
BA, Physics
CompuCom April 2014 - Present
Brooksource / CompuCom / HCR Manor Care July 2013 - April 2014
Charter Communications October 2001 - July 2013
Bank of America Merchant Services February 2006 - September 2006
General Electric October 1998 - October 2000
Skills
Routers, Cisco Technologies, Switches, Network Engineering, Cisco IOS, WAN, Troubleshooting, VoIP, VPN, MPLS, Network Administration, Ethernet, OSPF, Telecommunications, Firewalls, Network Security, BGP, Routing, Wireless, Frame Relay, Security, Network Design, Computer Hardware, Windows, QoS, Network Architecture, Cisco, Network Operations, DNS, Active Directory, IP, Hardware, Cisco Switches, Linux, MPLS VPN, System Administration, LAN/WAN, Deployment, Operating Systems, Servers, DHCP, Data Center, Visio, IP Networking, Wireshark, Ethereal, Perl, Regular Expressions, Cisco Nexus
Education
Sullivan University 1999 — 2003
Bachelors of Science degree, Information Technology, 3.79
RETS Institute of Technology 1996 — 1998
Associates of Applied Science degree, Electronic Engineering Technology, 4.0
U.S. ARMY NCO Academy 1995 — 1995
Noncommissioned Officer Academy Cadet Graduate, Primary Leadership Development Course, 4.0
U.S. ARMY Armor School 1992 — 1992
U.S. ARMY Armor Technical School Graduate, Hydraulics, Pneumatics, and Electronic Engineering, Repair & Support, 4.0
Bank of America Merchant Services April 2014 - Present
Koolatron Corp August 2010 - April 2014
PSG December 2009 - June 2010
Sears Holdings March 2004 - January 2010
UPS November 2007 - August 2008
Skills
Fluent in Spanish, Customer Relations, Inventory Management, Microsoft Office, Customer Service, Budgeting, Excel, Forecasting, Accounting, PowerPoint, Problem Solving, Negotiation, Budgets, Strategic Planning, Pricing, Sales Management, Merchandising, E-commerce, Retail, Sales, Competitive Analysis, Marketing Strategy
Education
University of Central Florida 2010 — 2014
Master of Business Administration (M.B.A.), Business Administration
University of Central Florida 2004 — 2008
Bachelors, Accounting
DIRECTV May 2015 - Present
DIRECTV October 2013 - Present
Western Union March 2012 - October 2013
Bank of America Merchant Services January 2010 - March 2012
First Data Corporation July 2008 - January 2010
PacWest September 2006 - November 2007
United Online November 2002 - May 2006
PacificNet 2001 - 2002
GTE Internetworking 1999 - 2001
UUNET 1999 - 1999
Skills
Product Management, IT Management, Project Management, Process Improvement, Vendor Management, Telecommunications, Troubleshooting, Management, Visio, Cross-functional Team..., IP, Integration, System Administration, Business Analysis, Data Center, Networking, VoIP, Cloud Computing, Call Centers, SDLC, Leadership, SaaS, Software Development, Program Management, ITIL, Security, Disaster Recovery, CRM, IT Strategy, Requirements Analysis, Software Project..., Outsourcing, Enterprise Software, Team Leadership, PMP, Agile Methodologies, Business Process..., Project Portfolio...
Education
The University of Georgia 1994 — 1998
BA, Psychology, English
Bank of America Merchant Services October 2014 - Present
Bank of America Merchant Services July 2009 - Present
First Data Corporation March 2009 - June 2009
E&E Consulting 2008 - February 2009
First Data Corporation 2004 - 2007
Keane, Inc 1997 - 2003
Sunrise Logistics, Inc. 1996 - 1997
Skills
PCI DSS, IT Management, Risk Management, Data Warehousing, Sales Engineering, Client Services, Merchant Services, Product Development, Program Management, Integration, Analytics, Business Intelligence, Enterprise Software, Leadership, Product Management, Financial Services, Business Process, Outsourcing, Strategy, Management, Project Management, SDLC, Change Management, Vendor Management
Education
London School of Economics and Political Science 2003 — 2004
MS, Management, Information Systems and Innovation (MISI)
University of Scranton 1994 — 1996
MS, Software Engineering
University of Scranton 1988 — 1993
BS, Information Systems
St. Stanislaus School/St. Xavier's College 1986 — 1988
SSC/HSC, General Science
Bank of America Merchant Services December 2014 - Present
Federal Reserve Bank of Richmond October 2011 - December 2014
Robbins Gioia September 2005 - October 2011
Wachovia/Wells Fargo 1995 - 2005
Hearst 1993 - 1995
Skills
Change Management, Financial Analysis, Analysis, Mergers & Acquisitions, Management, Leadership, Accounting, Strategy, Finance, Operations Management, Project Planning, Banking, Risk Management, Budgets, Contract Negotiation, Forecasting, Financial Risk, Policy, Mergers, Consulting, Capital Markets
Education
Wake Forest University - Babcock Graduate School of Management 1998 — 2000
Masters, Business
The University of Akron 1988 — 1991
Bachelors of Science, Accounting
Bank of America Merchant Services April 2009 - Present
Bank of America September 2006 - March 2009
Bank of America September 2004 - September 2006
Skills
Salesforce.com, Direct Sales, Cold Calling, Account Management, Sales, Strategic Communications, Corporate Communications, Relationship Management, Banking, Credit Cards, Portfolio Management, Financial Services
Education
The University of Southern Mississippi 1998 — 2003
Masters of Science, Communications
Univeresity of Southern Mississippi 1998 — 2002
Bachelor of Arts (B.A.), Speech Communications
Bank of America Merchant Services January 2009 - Present
First Data 1992 - 2007
City of New York Office of Management and Budget 1990 - 1992
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Debit Cards, Credit Cards, Payments, Payment Systems, Mobile Payments, Transaction Processing, Acquiring, E-payments, Payment Gateways, Banking, ACH, Credit, Relationship Management
Education
State University of New York at Stony Brook 1989 — 1990
MS, Management
State University of New York at Stony Brook 1985 — 1989
BS, Economics
Deer Park High School 1982 — 1985
High School Diploma
Bank of America Merchant Services June 2014 - Present
Bank of America October 2012 - May 2014
UCR Dining December 2009 - February 2012
University Village Towers July 2010 - December 2010
New York and Company June 2009 - September 2009
Bank of America Corporation September 2007 - September 2008
Skills
Marketing, Sales, Finance, Loans, Customer Service, Microsoft Excel, PowerPoint, Mortgage Lending, Microsoft Office, Microsoft Word, Outlook, Data Analysis, Consulting, Business Development, Time Management, Research, Financial Analysis, Event Planning, Project Management, Follow Through, Strategic Communications, Communication
Education
University of California, Riverside 2008 — 2012
Bachelor of Arts, Psychology, Minor in Business
Central Payment Corporation December 2013 - Present
Merchant Relief Council June 2012 - November 2013
Bank of America Merchant Services September 2009 - June 2012
First Data Merchant Services November 2008 - September 2009
JPMorgan Chase June 2004 - November 2008
Fifth Third Merchant Processing May 2003 - June 2004
Checkcare Systems of St. Louis May 1994 - May 2003
EF Hutton , Inc. May 1991 - April 1994
Skills
Investments, New Business Development, Business Strategy, Strategic Planning, Mergers, Business Development, Insurance, Sales Management, Negotiation, Sales, Strategic Financial..., Securities, Banking, Marketing Strategy, Financial Analysis, Small Business, Marketing, Management, Team Building, Selling, Accounting, Executive Management, Risk Management, Credit, Credit Cards, Merchant Services, Start-ups, Finance, Strategy, Process Improvement, Forecasting, Electronic Payments, Business Planning, Payment Card Processing, Mergers & Acquisitions, Portfolio Management, Strategic Partnerships, Financial Services, Mobile Payments, Payments, Cash Management, Auditing, Relationship Management, Credit Risk, Financial Risk, Loans, Credit Analysis, Payment Systems, Payment Gateways, POS
Education
Syracuse University
GlobalCollect, an Ingenico Group Company September 2014 - Present
Global Payments September 2013 - September 2014
Renaissance Payment Pros August 2005 - October 2013
Bank of America Merchant Services May 1997 - August 2005
Elavon, Inc. June 1995 - May 1997
Wells Fargo (formerly First Union) October 1988 - June 1995
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Payment Gateways, E-payments, ACH, Payment Cards, Payment Systems, Mobile Payments, Credit Cards, Payments, Debit Cards, Sales, Sales Management, B2B, Credit, Portfolio Management, E-commerce, Banking, Relationship Management, Executive Management, Transaction Processing, Loans, Acquiring, Cards, Strategic Partnerships, Management, Payment Industry, Financial Risk
Education
Tulane University - A.B. Freeman School of Business 1984 — 1988
ba mgmt, intl relations, 3.5
Tulane University
Bank of America Merchant Services December 2009 - September 2010
Chase Paymentech January 2003 - December 2009
AMD February 2002 - February 2003
JP Morgan Chase May 1997 - December 2001
Lopez Negrete Communications March 1995 - April 1997
Skills
Advertising, Marketing, Competitive Analysis
Education
Texas State University-San Marcos
BAAS, Advertising, Marketing
Bank of America Merchant Services June 2000 - Present
Skills
Banking, Small Business Lending, Relationship Management, Treasury Management, Strategic Planning, Solution Selling, Business Relationship..., Sales Process, Business Analysis, Salesforce.com, Financial Risk, Credit
Education
University of Arizona 1989 — 1993
Bank of America Merchant Services April 2014 - Present
Bank of America January 2012 - December 2013
Nassau Broadcasting April 2010 - April 2011
Bank of America June 2009 - May 2010
Bank of America November 2007 - June 2009
The Georgetowner June 2008 - August 2008
WVII-TV September 2007 - December 2007
Skills
Sales, Photography, Editing, Customer Service, Storytelling, Advertising Sales, Telephone Skills, Workshop Facilitation, Advertising, Credit, Cash Management, Cash Handling Experience, Management, Referrals
Education
University of Maine 2005 — 2009
B.A, Journalism; Broadcast
The George Washington University 2008 — 2008
Semester in Washington Journalism Program
Bank of America Merchant Services July 2015 - Present
Bank of America Merchant Services October 2013 - Present
Citi January 2011 - October 2013
BC Mobiasbancă – Groupe Société Générale SA May 1998 - August 2004
Skills
Finance, Corporate Finance, Project Finance, Trade Finance, Personal Finance, Banking, Commercial Banking, Retail Banking, Branch Banking, Core Banking, International Banking..., International Sales, International Business, International Relations, International Trade, International Project..., Financial Accounting, Accounting, Budgets, Procurement, Procurement Contracts, Accounts Receivable, Accounts Payable, Credit Risk, Risk Management, Financial Analysis, Financial Risk, International Finance, Foreign Languages, Correspondent Banking, International Payments, Electronic Funds..., Supervision, Financial Reporting, Reporting & Analysis, Monitoring, Evaluation, CRM, MIS, Quantitative skills, Cosmopolitan, Team Leadership, Cross-functional Team..., Team-oriented, Leadership, Organizational..., Strategy, Strategic Planning, Punctuation, Highly detail oriented
Education
The Johns Hopkins University - Carey Business School 2010 — 2013
MBA, Finance
Bank of America Merchant Services December 2013 - Present
Bose Corporation July 2008 - April 2013
Best Buy July 2006 - May 2008
Sports Authority July 1996 - July 2006
Skills
Selling, Training, Sales Management, Merchandising, Leadership, Sales, Team Leadership, Coaching, Team Building, Customer Experience, Profit, Customer Satisfaction, Marketing, Recruiting, Retail, Customer Service, Hiring, Payroll, Employee Training, Inventory Management, Process Scheduler, Account Management, Microsoft Office, Time Management, Income Statement, Sales Process, Operations Management, People-oriented, Store Management, Store Operations, Social Media Marketing, Inventory Control, Driving Results, New Business Development, Loss Prevention, Management, Customer Retention, Social Networking, iWork, Negotiation, Big Box, Retail Sales, Marketing Strategy, New Store Development, New Store Openings, Multi-Unit Management, Budgets, Salesforce.com, Planograms, CRM
Education
University of Central Florida 2013 — 2014
Bachelor of Science (B.S.), Interdisciplinary Studies (Health Administration & Mass Communication)
University of Central Florida 1996 — 2000
Associate of Arts (A.A.), Communications
Bank of America Merchant Services November 2014 - Present
Skills
Strategy, Banking, Process Improvement, Financial Analysis, Mergers & Acquisitions, Strategic Planning, Mergers, Cross-functional Team...
Education
University of Denver - Daniels College of Business
MBA, Finance
Tulane University
Bachelor of Arts, Anthropology
Mosaic Sales Solutions for Samsung Telecommunications America May 2013 - Present
Searchlight Solutions September 2011 - June 2013
FIS Retail Payments Solutions February 2011 - August 2011
RBS WorldPay August 2009 - December 2010
Bank of America Merchant Services September 1999 - April 2007
International Thomson Publishing September 1998 - June 1999
Unified Merchant Services First Data Corp / Bank of America April 1997 - September 1998
Skills
Sales Process, Business Development, Sales, Credit Cards, Cold Calling, Sales Management, B2B, Direct Sales, New Business Development, Account Management, Marketing Strategy, Strategic Planning, Selling, Sales Operations, E-commerce, Customer Satisfaction, Customer Service
Education
University of Florida
Bachelor of Science, Telecommunication Management
Bank of America Merchant Services November 2014 - Present
Bank of America Merchant Services April 2013 - November 2014
Acuity Brands Lighting October 2009 - April 2013
Macy's May 2009 - October 2009
Macy's March 2006 - May 2009
Hecht's 2005 - 2006
Hecht's 2004 - 2005
Hecht's August 2003 - 2004
Skills
Financial Analysis, Accounting, Financial Reporting, Analysis, Internal Controls, Finance, Forecasting, Management, Leadership, Strategy, Business Analysis, Strategic Financial..., General Ledger, Budgets
Education
University of Georgia - Terry College of Business 2011 — 2013
MBA, Business
William & Mary 1999 — 2003
BBA, Finance
William & Mary 1999 — 2003
BA, Psychology
Holman Business Services July 2009 - Present
Bank of America April 2008 - July 2009
Bank of America Merchant Services April 2007 - April 2008
RBS WorldPay, Inc. 2006 - 2007
Global Payments 1998 - 2006
CompuAdd Computers 1992 - 1993
Skills
Merchant Services, Management, Commercial Banking, Payments, Electronic Payments, Credit Cards, Payment Card Processing, Debit Cards, PCI DSS, Credit
Education
Texas State University-San Marcos 1986 — 1990
BA, Political Science and Government
A.N. McCallum High School 1982 — 1986
Bank of America Merchant Services October 2014 - Present
Bank of America Merchant Services July 2012 - September 2014
Wells Fargo August 2007 - August 2011
Wells Fargo June 2004 - August 2007
Wells Fargo August 2003 - June 2004
Wells Fargo November 2001 - August 2003
Wells Fargo April 2000 - November 2001
Wells Fargo October 1997 - April 2000
Nordstrom April 1997 - August 1997
Bancroft Clothing Co. January 1996 - February 1997
Skills
Spanish-speaking, Project Management, Event Management, Media Skills Training, Public Speaking, Strategic Partnerships, Non-profits, Board of Director..., Small Business, SharePoint, Microsoft Office, Writing, Account Management, B2B, Board of Directors, Banking, Coaching, Business Development, Community Outreach, Credit, Event Planning, Financial Services, Fundraising, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Merchant Services, New Business Development, Nonprofits, Program Management, Project Planning, Public Relations, Retail, Sales, Salesforce.com, Selling, Social Media Marketing, Social Networking, Spanish, Strategic Planning, Strategy, Team Building, Training, Sales Management, Networking
Education
University of California, Berkeley 1995 — 1997
Solexico Playa del Carmen
C2 Level Language Certificate, Spanish
Bank of America Merchant Services January 2015 - Present
Bank of America Merchant Services November 2005 - December 2014
CSG Systems, Inc. June 2000 - November 2005
GE Capital Financial January 1994 - May 2000
Formica Corporation March 1990 - March 1993
Skills
Account Management, Leadership, Telecommunications, Relationship Management, Payment Card Processing, Strategic Partnerships, CRM, Marketing, Risk Management, Sales, Financial Services, Management, Credit Cards, Sales Operations, Vendor Management, Electronic Payments, Strategy, New Business Development, Customer Service, Selling, Payments, Call Centers, Training
Education
The Ohio State University 1980 — 1986
BA, Organizational Communications
Elavon, Inc. April 2004 - Present
Bank of America Merchant Services February 1997 - March 2004
First Data Merchant Services October 1995 - January 1997
Education
University of California, Irvine 1997 — 2001
BA, Business Economics
Bank of America Merchant Services February 2015 - Present
Bank of America Merchant Services July 2009 - Present
First Data Corporation March 2009 - January 2010
First Data USA / TeleCheck May 2006 - March 2009
First Data Corporation 2006 - March 2009
First Data Commercial Services / ValueLink July 2005 - May 2006
Visa DPS (Debit Processing Services) October 2003 - December 2004
Visa USA August 2002 - October 2003
Visa U.S.A. February 1996 - August 2002
Skills
Payment Card Processing, Payments, Electronic Payments, CRM, Debit Cards, Management, Relationship Management, Payment Systems, Vendor Management, Credit Cards, Financial Services
Education
University of California, San Diego 1982 — 1986
Bachelor of Science, Management Science w/ Psych minor
In Transition August 2015 - Present
Bank of America Merchant Services February 2014 - July 2015
Bank of America Merchant Services January 2011 - February 2014
Bank of America March 2007 - December 2010
Bank of America June 2002 - March 2007
Bank of America November 1994 - June 2002
Illinois State University September 1991 - May 1992
Skills
Loans, Banking, Sales Management, Marketing Strategy, Marketing Management, Project Management, Payment Card Processing, Investment / Wealth..., Leadership, Retail Banking, Risk Management, Sales, Relationship Management, Credit, Credit Cards, Strategy, Management, Financial Services
Education
University of Houston-Clear Lake 1992 — 1994
Master of Business Administration (MBA), Business Administration, Management and Operations, Marketing
Illinois State University 1991 — 1992
Senior Graduate Research and Teaching Assistant, Business Administration, Economics and Political Science
University of Mumbai 1989 — 1990
Master of Arts (MA), Macro and Micro Economics
University of Mumbai 1983 — 1988
Bachelor of Arts (BA), Economics and Political Science
Enterprise Rent-A-Car July 2015 - Present
CVS Health December 2014 - June 2015
Bank of America Merchant Services October 2013 - September 2014
Walmart June 2008 - September 2013
Skills
Customer Service, Microsoft Word, Time Management, Leadership, Microsoft Office, Training, Social Media, PowerPoint, Public Speaking, Team Leadership, Microsoft Excel
Education
Texas Woman's University 2015 — 2018
University of Central Arkansas 2008 — 2013
Bachelor's Degree, Public Health Education and Promotion
Bank of America Merchant Services August 2014 - Present
Randstad Sourceright US February 2013 - Present
Zurich North America April 2014 - July 2014
AllianceBernstein February 2013 - March 2014
Coca Cola Refreshments April 2013 - June 2013
Arnold Palmer Hospital for Children June 2003 - February 2013
Rollins College June 1999 - May 2001
Personnel One September 1992 - December 1998
Walt Disney World 1991 - 1992
Skills
Recruiting, Leadership, Interviews, Sourcing, Talent Acquisition, College Recruiting, Customer Satisfaction, Time Management, Human Resources, Applicant Tracking..., Employee Relations, Volunteer Management, Program Management, Employee Training, Sales, Public Speaking, Training, Onboarding, Event Planning, Event Management, Multi Tasking, Minute Taking, Nonprofits, Parliamentary Procedure, Diversity Recruitment, Military Recruiting, Client Care, Employee Referral..., PeopleSoft, Team Building, Customer Service, Hiring
Education
The University of Texas at Austin 1988 — 1992
Bachelor of Business Administration, Marketing
Reagan High School 1984 — 1988
Self-Employed December 2012 - Present
Rodan + Fields® Dermatologists 2013 - 2014
561 Media, Inc. April 2013 - 2013
Monster July 2012 - December 2012
ADP March 2011 - May 2012
Bank of America Merchant Services July 2010 - April 2011
Saxon Business Systems June 2009 - July 2010
Insight Global, Inc. August 2008 - March 2009
The University of Tennessee 2007 - 2008
Jewelry Television 2007 - 2008
Skills
Sales, SEM, Cold Calling, Information Technology, Recruiting, Internet Recruiting, HRIS, Lead Generation, Market Planning, Product Marketing, Benefits Negotiation, Research, Analysis, Event Planning, Marketing, CRM, Salesforce.com, Management, Social Networking, Sales Process, Human Resources, Leadership, Training, Customer Service, Talent Acquisition, Business Development, Account Management, New Business Development, Employee Relations, Sales Management, B2B, Strategy, Customer Retention, Public Speaking, Onboarding, Contract Negotiation, Applicant Tracking..., Sales Operations, Advertising, Sourcing, Talent Management, Customer Satisfaction, Public Relations, Direct Sales, Digital Marketing, Networking, Strategic Partnerships, Direct Marketing, Interviews, Employee Training
Education
University of Tennessee-Knoxville 2005 — 2008
Bachelor of Arts, Communication
University of Alabama 2003 — 2005
Hendersonville High School
Dynamic Payment Solutions September 2006 - Present
Bank of America June 1996 - September 2006
Bank of America Merchant Services 1996 - 2006
Skills
Credit Cards, Merchant Services, Sales, Payment Card Processing, Electronic Payments, Payments, Debit Cards, Mobile Payments, Credit, Sales Management, Banking, New Business Development, Account Management, Strategic Partnerships, Selling, Business Development, Payment Gateways, Leadership, ACH, E-payments, Cards, Acquiring, Transaction Processing, Payment Systems, Executive Management, Financial Services, Gift Cards, Finance, Customer Acquisition, Customer Retention, Loyalty Programs
Education
Tulane University 1973 — 1976
Bachelor of Science (B.S.), Biology / Theater
Campion 1969 — 1973
High School Diploma, General Studies
DaVita June 2013 - Present
Bank of America Merchant Services April 2010 - February 2012
Neopost August 2004 - May 2009
EhSales, LLC / Employee Handbooks Corporation July 2002 - December 2004
IBM August 1978 - July 2002
Skills
Project Management, Sales Management, Salesforce.com, Operations Management, Program Management, Service Delivery, IT Service Management, Customer Satisfaction, Sales, Process Improvement, Customer Service, Strategy, Cross-functional Team..., B2B, Leadership, Management, Business Development, CRM, Solution Selling, Sales Operations, Training, Recruiting, Business Planning, Customer Retention, Human Resources, Analytics, Sales Process, Account Management, Forecasting, Selling, Product Management, Competitive Analysis, Direct Sales, New Business Development, Vendor Management, Business Analysis, Executive Management, Team Building, Outsourcing, Team Leadership, Contract Negotiation, P&L Management, Sales Presentations, Business Process..., Product Marketing, Cold Calling, Strategic Planning
Education
University of Denver 1987 — 1991
BBA, Business and Finance
Bank of America Merchant Services June 2013 - Present
United Way of Greater Atlanta September 2012 - June 2013
Bank of America Merchant Services March 2010 - December 2011
KPMG January 2001 - March 2010
United Way of Metropolitan Atlanta 2005 - 2005
KPMG LLP January 1996 - December 2000
KPMG LLP January 1988 - January 1995
The New York Times January 1983 - January 1988
Skills
Newsletters, Event Management, Proposal Writing, Publicity, Collateral, Leadership, Strategy, Management, Budgets, Research, Microsoft Office, Coaching, Human Resources, Messaging, Negotiation, Contract Management, Newspaper, Communication Training, Internal Communications, Corporate Communications, Strategic Communications, Crisis Communications, Public Relations, Change Management, Marketing Communications, Editing, Fundraising, Press Releases, Crisis Management, Integrated Marketing, Public Speaking, Marketing, Corporate Social..., Social Media Marketing, Newspapers, Communications Planning, Interviews, Speech Writing, Nonprofits, Project Management, Business Strategy, Training, Strategic Planning, Community Development, Performance Management, Copywriting, Brand Management, Direct Marketing, Media Relations, Social Media
Education
University of Florida
Bachelor of Science, Journalism and Communications
New York University
Certificate in Meeting and Conference Management
The University of Georgia
Certificate in Grant Writing, Grant Writing
Bank of America Merchant Services February 2010 - Present
Bank of America Merchant Services 2009 - February 2010
First Data Corporation March 2009 - July 2009
First Data USA November 2003 - February 2009
TeleCheck May 2003 - November 2004
First Data Corporation October 2002 - May 2003
TeleCheck July 1999 - October 2002
TeleCheck October 1997 - July 1999
Skills
ACH, Sales Management, Merchant Services, Strategy, Executive Management, Leadership, Management, Training, Debit Cards, E-commerce, Selling, Process Improvement, Relationship Management, Payments, Credit Cards, Marketing, Talent Management, Team Management, Payment Card Processing, Vendor Management, Mobile Payments, Risk Management, Negotiation, Banking, Portfolio Management
Education
University of Kansas - Graduate School of Business 2007 — 2007
MBA Essentials Program
Truman State University 1992 — 1996
BA, Psychology
Bank of America Merchant Services April 2014 - Present
Heartland Payment Systems June 2008 - January 2014
Alliance Data October 2000 - May 2008
Alliance Data Systems September 1997 - October 2000
Skills
Client Relationship..., Contract Negotiation, Increasing Revenues, Account Management, Budget Preparation, Customer Presentations, Organizing Meetings, Sales Presentations, CRM, Leadership, Payment Card Processing, Business Development, Budgets, Merchant Services, Marketing Strategy, Electronic Payments, Building Relationships, Credit Cards, Debit Cards, Relationship Management, Negotiation, Relationship Building, Pricing, Strategy
Education
Texas Tech University - Rawls College of Business 1992 — 1996
Marketing, Business Administration
Allergan, formerly Actavis May 2015 - Present
Bank of America Merchant Services June 2014 - Present
Bank of America July 2012 - Present
AT&T May 2000 - June 2008
AT&T May 2000 - June 2008
ACCENT MORTGAGE July 1998 - April 2000
ACCENT MORTGAGE August 1999 - January 2000
Skills
Account Management, CRM, Call Centers, Customer Service, Direct Sales, Event Planning, Leadership, Management, Marketing, Microsoft Office, Product Management, Public Speaking, Sales, Sales Operations, Salesforce.com, Team Building, Telecommunications, Training, Wireless Networking
Education
University of Central Florida
BA, Broadcast Journalism
Bank of America Merchant Services August 2014 - Present
Boston Public Schools July 2014 - August 2014
Boston Public Schools September 2013 - June 2014
5LINX Enterprises Inc. March 2013 - March 2014
Boston Public Schools July 2013 - August 2013
Boston Public Schools May 2013 - June 2013
Boston Public Schools December 2012 - April 2013
Harbor Health Services April 2008 - September 2012
Harbor Health Services Inc. June 2007 - January 2009
Harbor Health Services Inc April 2007 - March 2008
Education
Suffolk University 2003 — 2003
MCHSP, Biology & Health and Human Service Management
Suffolk University - Sawyer School of Management 2002 — 2003
Health and Human Service Management Certification, Public Health Management
Suffolk University School of Liberal Arts and Sciences 1994 — 1999
Bachelors of Science, General Studies; Biology
Bank of America Merchant Services November 2012 - Present
Fidelity National Information Services June 2001 - November 2012
Skills
Sales, Solution Selling, Risk Management, Payments, Payment Card Processing, Financial Analysis, Business Development, Banking, Account Management, Relationship Management, Vendor Management, CRM, Financial Services, Credit Cards, Leadership
Education
University of Georgia - Terry College of Business
BBA- International Business, Marketing, Spanish
Bank of America Merchant Services November 2012 - Present
First Data Merchant Services November 2005 - November 2012
Skills
Account Management, Cold Calling, Debit Cards, Direct Sales, Electronic Payments, Gift Cards, Merchant Services, New Business Development, Payment Card Processing, Salesforce.com, Sales Management, Sales Process
Education
University of Central Florida
Bank of America Merchant Services April 2012 - Present
Rotolo Enterprise 2002 - Present
JPMorgan Chase August 2010 - April 2012
Bytemobile April 2002 - June 2011
Skills
CRM, Marketing, Training, Sales, Project Management, Corporate Communications, Banking, Time Management, Product Management, Strategic Partnerships, Product Marketing, Cross-functional Team..., Salesforce.com, Start-ups, Teamwork, Marketing Strategy, Mobile Technology, SaaS, Customer Service, Management, Leadership, Finance, Strategic Planning, Business Development
Education
University of California, Santa Cruz
HR Management
Stored Value Solutions May 2006 - Present
Stored Value Solutions 2006 - Present
SVS (Ceridian) 2006 - Present
Ceridian Stored Value Solutions 2006 - Present
Bank of America Merchant Services 1996 - 2006
National Processing Company 1996 - 2006
Skills
Account Management, Electronic Payments, B2B, Product Management, Vendor Management, Strategic Partnerships, Business Development, CRM, Process Improvement, Strategy, New Business Development, Relationship Management, Direct Sales, Sales Management, Lead Generation, Solution Selling, Customer Retention
Education
Sullivan University
Business Management
Wells Fargo August 2015 - Present
Bank of America Merchant Services December 2013 - July 2015
Bank of America Merchant Services July 2011 - November 2013
Bank of America Merchant Services January 2010 - July 2011
First Data Corporation February 2007 - July 2008
Irongate Inspections, LLC November 2005 - September 2006
Zonal Hospitality Systems Inc March 2000 - October 2005
Skills
Payments, Debit Cards, Credit, Management, Merchant Acquiring, Banking, Credit Card Terminals, Credit Card Transaction..., Sales, Strategy, Leadership, Call Centers, Merchant Services, Relationship Management, Customer Retention, SaaS, Financial Services, Marketing, Credit Cards, Payment Card Processing, Salesforce.com, Sales Management, Vendor Management, Process Improvement, Sales Process, Strategic Partnerships, CRM, Payment Systems, Call Center, Electronic Payments, Business Development, Mobile Payments, Customer Service, Cold Calling, Risk Management, Business Analysis, Pre-sales, Sales Growth, Revenue & Profit Growth, Business Growth..., Social Networking, Wireless Networking, Online Social Networking, Computer Networking, Business Networking, Employee Referral..., Building Strong..., Referral Development, Referral Marketing, Team Building
Education
SUNY Plattsburgh 1990 — 1992
Bachelor of Arts (B.A.), Criminal Justice/Police Science
SUNY at Cobleskill 1986 — 1988
Associate of Science (A.S.), Physical Sciences
Bank of America Merchant Services October 2008 - Present
Centex Corporation 1998 - 2002
First Data Corporation 1998 - 2002
Education
Texas A&M University-Commerce 1967 — 1968
Associate
Wpromote 2014 - Present
Wpromote 2014 - 2015
Bank of America Merchant Services 2013 - 2014
Skills
Microsoft Office, Data Analysis, Research, Event Planning, Social Media, SEO, Writing, HTML, Google Analytics, Communication, Marketing, Photoshop
Education
University of California, Los Angeles 2008 — 2012
Bachelor of Arts (B.A.), Psychology
University of California, Los Angeles 2008 — 2012
Bachelor of Arts (B.A.), Chinese Language and Literature
Bank of America Merchant Services April 2015 - Present
The Schools Group August 2013 - April 2015
Skills
Mental Health, Psychotherapy, Group Therapy
Education
The Chicago School of Professional Psychology 2011 — 2014
Master's Degree, Clinical Psychology
University of Illinois at Chicago 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
Applied Technologies Associates (Engineering/Electronic Manufactuer for Scientific Drilling) December 2012 - June 2015
Bank of America Merchant Services May 2011 - December 2012
JP Morgan Chase / Washington Mutual August 2005 - January 2009
AMC Mortgage Services / Ameriquest April 2004 - July 2005
Strategic Resource Partners February 2003 - April 2004
Skills
MS Office Suite, PeopleSoft, Taleo, Word, Excel, PowerPoint, Outlook, Visio, PeopleFluent, Mac, Personnel Management, Employee Relations, Microsoft Excel, Talent Management, Microsoft Word, Human Resources, Recruiting, Microsoft Office, Workforce Planning, Performance Management, Applicant Tracking..., Deferred Compensation, Talent Acquisition, Interviews, Management, Leadership, Employee Benefits, Sourcing, Onboarding
Education
University of California, Riverside
Bachelor of Science (B.S.), Biology
University of Chicago Booth School of Business August 2014 - Present
Bank of America Merchant Services July 2012 - August 2014
Bank of America Merchant Services May 2012 - July 2012
American Home & Hospitality November 2010 - May 2012
Center for Effective Performance September 2011 - April 2012
FURNITURE OF AMERICA: GRAND IMPORT August 2010 - September 2011
SEARS HOLDINGS CORPORATION: SEARS 1155 July 2008 - December 2009
DADADDEE WHOLESALE January 2007 - August 2007
CSTV CBS PROGRAM August 2006 - December 2006
OFFICE OF GOVERNOR ARNOLD SCHWARZENEGGER June 2005 - August 2005
Skills
Project Portfolio..., Corporate Communications, Data Analysis, Marketing, Project Management, Customer Service, Team Building, Public Relations, Leadership, Microsoft Office, Finance, Analysis, Process Improvement, Management, Project Planning, Program Management, Marketing Strategy, Strategic Planning, Social Media, Sales
Education
The University of Chicago Booth School of Business 2014 — 2016
Master of Business Administration (MBA)
University of Illinois at Urbana-Champaign - College of Business 2004 — 2008
Bachelor of Science, Business Administration: Marketing, 3.63
U. S. Mortgage of Florida October 2014 - Present
Bank of America Merchant Services May 2013 - September 2014
Bank of America June 2011 - May 2013
Fast Track Debt Relief March 2010 - March 2011
Wells Fargo Home Mortgage April 2009 - December 2009
Bank of America November 2007 - April 2009
Bank of America March 2006 - November 2007
Wells Fargo Home Mortgage February 2005 - March 2006
Cendant Mortgage July 2003 - February 2005
First Fidelity Financial January 2003 - July 2003
Skills
Sales, Credit, Loans, Banking, Customer Service, Management, Credit Cards, Investment Properties, Loan Origination, Mortgage Lending, Refinance, Finance, Mortgage Banking, First Time Home Buyers, Residential Mortgages, Residential Homes, FHA, Marketing, Microsoft Excel, Microsoft Office, Sellers
Education
University of Florida 1983 — 1986
Bachelors, Economics
Miami Dade Community College
Associates of Science Degree, Business Administration
Bank of America Merchant Services February 2015 - Present
Bank of America May 2012 - May 2015
Capital One Bank June 2008 - May 2012
Skills
Relationship Management, Mortgage Lending, Credit, Loans, Portfolio Management, Leadership, Retail Banking, Banking, Consumer Lending, Small Business Lending, Finance, Management, Financial Services, Cross Selling, Financial Analysis
Education
University of Ghana
Bank of America Merchant Services August 2010 - Present
American Mud Race Corp. April 2012 - Present
Fortebrands.com December 2013 - Present
InterglobalAgency January 2009 - Present
Koolatron Corp 2005 - 2010
Skills
Negotiation, Forecasting, Strategic Planning, Competitive Analysis
Education
University of Central Florida 1997 — 1999
Bachelor, Marketing
Bank of America Merchant Services May 2012 - Present
First Data Corp July 2000 - June 2012
Noblett and Associates January 2000 - July 2000
First Data Corporation 1997 - 2000
First Data Corporation 1986 - 1997
RCA 1983 - 1985
Skills
Electronic Payments, Management, Merchant Services, Strategic Partnerships, Account Management, Debit Cards, Start-ups, Payment Card Processing, Credit Cards, Sales, Direct Marketing, Payments, Relationship Management, Sales Operations, E-commerce, Strategy, Executive Management, Risk Management, Salesforce.com, Mergers & Acquisitions, Mobile Payments, Payment Systems, Vendor Management, Lead Generation
Education
Temple University - Fox School of Business and Management 1981 — 1983
MBA, Finance
Towson University 1977 — 1981
BS, Economics and Finance
Bank of America Merchant Services September 2014 - Present
Expedeon Protein Discovery & Analysis February 2014 - August 2014
Sears, Roebuck and Co. September 2007 - February 2014
Skills
Cell Biology, Human Anatomy, Microsoft Excel, Microsoft Word, Bilingual, Spanish-English, Sales, Medical Terminology, Long-term Customer..., Customer Service, Customer Satisfaction, PowerPoint, Virology, Sales Operations, Time Management, Selling, Spanish to English, Biotechnology, Life Sciences, Biochemistry, Molecular Biology, Protein Purification, Cell Culture, Microsoft Office
Education
University of California, Merced 2011 — 2013
B.S Biology, Human Biology
Deer Valley
LMC
Bank of America Merchant Services August 2014 - Present
Bank of America Merchant Services November 2013 - August 2014
LEWIS PR June 2012 - August 2012
Skills
Public Relations, Press Releases, Social Media, International Relations, Public Speaking, International Project..., Merchant Services, Electronic Payments, Business Solution, Writing, Internal Communications, Media Relations, Social Networking, Corporate Communications, Strategic Communications, Customer Service, Sales, Microsoft Office, Relationship Management, PowerPoint, Marketing, Time Management
Education
University of Florida 2011 — 2013
Bachelor of Science in Public Relations, Public Relations
University of Florida 2011 — 2013
Bachelor of Science (B.S.), Public Relations
Bank of America Merchant Services July 2013 - Present
Bank of America Merchant Services April 2012 - June 2013
Elavon, Inc. 2010 - April 2012
Heartland Payment Systems 2009 - 2010
Corrosion Fluid Products Corp. 2008 - 2009
Havel, an EMCOR Company 2004 - 2007
Carrier Corporation 2000 - 2003
Skills
Sales Management, Account Management, New Business Development, Business Development, Credit, Sales, Cold Calling, Banking, Salesforce.com, Direct Sales, Strategic Partnerships, Customer Retention, Solution Selling, Merchant Services, Business Relationship..., Relationship Management, Management, Sales Operations, Sales Process, Selling, Sales Presentations, Credit Cards, Acquiring, CRM, B2B
Education
University of Illinois at Urbana-Champaign 1995 — 2000
Bachelor of Science (B.S.), Mechanical Engineering
R&N Towing LLC June 2013 - Present
Bank of America Merchant Services August 2011 - Present
Wells Fargo November 2004 - August 2011
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Portfolio Management, Relationship Management, Consumer Lending, Commercial Lending, Lines Of Credit, Merchant Services, Small Business, Insurance, Financial Services, Customer Service, Financial Analysis
Education
The University of Texas at San Antonio 2000 — 2004
Masters Degree, Educational Leadership and Administration, General
The University of Texas at El Paso 1994 — 1999
Bachelor's degree, Health Science Minor Education
Bank of America Merchant Services August 2009 - September 2010
First Data Corporation June 2008 - July 2009
Verizon Information Services 2006 - 2008
Skills
Sales Process, Account Management, Recruiting, Sales, Time Management, Customer Service, Training, Direct Sales, Leadership
Education
University of Missouri-Saint Louis 1984 — 1988
Tulane University 1983 — 1984
Bank of America Merchant Services November 2014 - Present
OTI America Inc. March 2012 - October 2014
CGS 2007 - 2011
Unisfair 2004 - 2007
Active International 2003 - 2004
GTP 2001 - 2003
ProActivity 1999 - 2001
Inacom - Vanstar (merged companies) 1997 - 1999
IBM GS (Vanstar contractor) 1995 - 1999
Skills
Sales Management, New Business Development, Start-ups, Virtual Events, Team Building, Business Strategy, Sales Enablement, Marketing, Business, Business Evangelist, P&L, Online Communities, Marketing Solutions, Business Development, CRM, Entrepreneurship, Strategic Partnerships, Enterprise Software, Community Sites, Income Statement, Lead Generation, Online Advertising, B2B, Leadership, Management, Solution Selling, SaaS, Digital Media, Strategic Planning, Direct Marketing, Product Development, Product Management, Salesforce.com, Sales, Demand Generation, Mobile Devices, Strategy, Direct Sales, Product Marketing, Go-to-market Strategy, Selling, Executive Management, Professional Services, Market Analysis, E-commerce, Cross-functional Team..., Security, Account Management, P&L Management, Sales Process
Education
The Hebrew University 1980 — 1985
MA
Bank of America Merchant Services April 2014 - Present
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Merchant Services, Gift Cards, Debit Cards, Payment Gateways, ACH, Payment Industry, Mobile Payments, Payment Systems, Relationship Management, Acquiring, Strategic Partnerships, Payments, Cards, Transaction Processing, Financial Services, E-payments, Product Management, Merchant Acquiring, Executive Management, Payment Services, Credit Card Transaction..., PCI DSS, Loyalty Programs, Mobile Commerce, EMV, Credit
Education
University of Pennsylvania - The Wharton School 1991 — 1993
MBA, FINANCE
United States Naval Academy 1981 — 1985
Bachelor of Science (BS), Ocean Engineering
Bank of America Merchant Services December 2014 - Present
Bank of America Merchant Services January 2010 - December 2014
First Data Corporation August 2007 - January 2010
Solutran Customized Payment Solutions 2000 - 2007
Audit Systems 1998 - 2000
Skills
Strategy, Payments, B2B, Sales, Contract Negotiation, Electronic Payments, Mobile Payments, Salesforce.com, Payment Gateways, E-commerce, Payment Card Processing, Merchant Services, E-payments, Gift Cards, Loyalty Programs, Business Development, Credit Cards, CRM, New Business Development, Debit Cards, Relationship Management, Strategic Partnerships, Cards, Payment Systems, Acquiring, Financial Services, Transaction Processing
Education
University of Florida 1980 — 1983
Wells Fargo July 2015 - Present
Bank of America Merchant Services April 2014 - March 2015
Wells Fargo May 2013 - April 2014
New York Life Insurance Company March 2011 - January 2013
AT&T Mobility December 2004 - March 2011
P.C. Richard & Sons August 2003 - December 2004
Skills
Sales, Sales Management, Fixed Annuities, Insurance, Small Business, Management, Telecommunications, Customer Service, New Business Development, Team Building, Strategic Planning, Retail, Direct Sales, Account Management, Customer Retention, Time Management, Leadership, Customer Satisfaction, Leadership Development, Cold Calling, Recruiting, Selling
Education
University of Bridgeport 2010 — 2013
BS, Business Management
Housatonic Community College 2009 — 2010
Associates, Business Management
Bank of America Merchant Services 2010 - Present
Chase Paymentech May 2007 - April 2010
Chase Merchant Services October 2005 - May 2007
ValueLink May 2004 - October 2005
First Data Merchant Services November 2001 - May 2004
Skills
Credit Cards, Payment Systems, Process Improvement, Electronic Payments, Payment Card Processing, Product Management, Project Management, Acquiring, Management, Mobile Payments, Payment Gateways, Business Analysis, Payments, Relationship Management
Education
University of Florida 1991 — 1995
U.S. Bank September 2014 - Present
MasterCard Worldwide 2013 - 2014
Bank of America Merchant Services January 2010 - April 2012
American Express October 1986 - January 2002
Skills
Loans, Sales, Banking, Mortgage Banking, Sales Management, Relationship Management, Credit Cards, Account Management, Salesforce.com, Portfolio Management, Financial Services, Mergers & Acquisitions, Management, Business Development, Leadership, Strategy, Strategic Partnerships
Education
UCLA
Marketing
UCLA
Business Administration and Management, General
University of California, Los Angeles
Business Administration and Management, General
la Sierra
la Sierra
Bank of America Merchant Services October 2014 - Present
Messner Reeves LLP September 2008 - October 2014
Cooking Matters Colorado May 2011 - July 2013
Colorado Court of Appeals August 2007 - August 2008
Kaplan Kirsch & Rockwell, August 2006 - May 2007
Hyatt Regency Lake Tahoe 2002 - 2003
Skills
Contract Negotiation, Labor and Employment Law, Regulatory Compliance, Legal Writing, Litigation, Intellectual Property, Corporate Law, Corporate Governance, Employment Law, Mergers & Acquisitions, Dispute Resolution, Appeals
Education
University of Denver 2003 — 2007
M.A., International Studies
University of Denver - Sturm College of Law 2003 — 2007
J.D.
Bank of America Merchant Services January 2015 - Present
Bank of America Merchant Services July 2011 - Present
First Data Corporation 2006 - July 2011
First Data Corporation 2004 - 2006
First Data Corporation 2001 - 2004
Starz Entertainment 1999 - 2001
Excel Professional Services 1998 - 1999
Skills
Electronic Payments, Payment Card Processing, Merchant Services, Gift Cards, Mobile Payments, Payments, Debit Cards, Relationship Management, Credit Cards, Payment Systems, Cards, Financial Services, E-payments, Payment Gateways, Acquiring
Education
University of Notre Dame 1994 — 1998
Bachelors of Business Administration, Marketing
University of Notre Dame - Mendoza College of Business 1994 — 1998
BA, Marketing
University College Dublin 1997 — 1997
BA, Marketing
Merchant e-Solutions June 2015 - Present
Payments Executive Group July 2013 - Present
Worldpay September 2014 - June 2015
Voigt Consulting May 2013 - October 2014
Spindle, Inc. September 2012 - April 2013
Bank of America Merchant Services July 2009 - October 2012
First Data Corporation June 2006 - January 2010
Chase Paymentech June 2006 - October 2008
Bank of America April 1991 - June 2006
Skills
Strategic Partnerships, Merchant Services, Credit Cards, Mobile Payments, Strategy, E-commerce, Electronic Payments, Payments, Business Development, New Business Development, Payment Systems, Business Strategy, Marketing Strategy, Payment Card Processing, Executive Management, Start-ups, Management, Sales Management, Cross-functional Team..., Contract Negotiation, Team Building, Sales, Sales Process, Solution Selling, Direct Sales, Selling, Cross Selling, Process Improvement, Portfolio Management, Relationship Management, Account Management, Customer Service, Payment Gateways, SaaS, Debit Cards, Cards, Product Development, Product Management, E-payments, ACH, Financial Services, Product Marketing, B2B, CRM, Commercial Banking, Banking, Risk Management, Loans, Mortgage Lending
Education
Texas Tech University - Rawls College of Business 1988 — 1993
BBA, Management
Bank of America 2013 - Present
Bank of America Merchant Services 2009 - 2012
Bank of America 2005 - 2009
Bank of America 2001 - 2005
Skills
Sales, Strategic Planning, Financial Services, Forecasting, Sales Presentations, Contract Negotiation, Credit Cards, Building High..., Relationship Management, B2B, C-Level Sales, Channel Partner..., Commercial Banking, Strategy, Leadership, Electronic Payments, Banking, Management, P&L Ownership, E-commerce, Sales Management, P&L Management, Credit, Portfolio Management, Vendor Management, Merchant Services, Payments, Negotiation, Debit Cards, Selling, Executive Management, Loans
Education
University of California, Santa Cruz 1990 — 1994
Bachelor of Arts (BA), Political Science & History
Wells Fargo Merchant Services February 2008 - Present
Bank of Hawaii Merchant Service 2002 - January 2008
Bank of America Merchant Services 1994 - 2002
Skills
Merchant Services, Credit, Credit Cards, Electronic Payments, Payment Card Processing, Relationship Management, Portfolio Management, Banking, Commercial Banking, Payments, Debit Cards, Cross Selling, Loans, Salesforce.com, Retail Banking, Credit Analysis, Treasury Management, Commercial Lending, Financial Services, Payment Systems, ACH, Small Business Lending
Education
University of Hawaii at Manoa
Bank of America Merchant Services March 2015 - Present
Chase Paymentech September 2014 - March 2015
Cbeyond - now a Birch Company August 2013 - February 2014
First Data Corporation August 2005 - February 2013
SPS Payment Systems 1992 - 1999
Access America 1991 - 1992
Skills
E-commerce, Sales, Mobile Devices, Financial Services, Credit Cards, Strategic Partnerships, Management, Strategy, Enterprise Software, Electronic Payments, Cloud Computing, Payment Card Processing, Data Center, Real Estate, Social Skills, Product Management, Mobile Payments, Payments, Business Development
Education
The Catholic University of America 1987 — 1991
Bachelor of Arts (B.A.), Political Science and Government
The Catholic University of America 1987 — 1991
Bachelor of Arts (B.A.), Political Science and Government
Bank of America Merchant Services June 2015 - Present
Bank of America Merchant Services October 2011 - Present
First Data Corporation January 2006 - August 2010
First Data Merchant Services March 2001 - January 2006
Skills
Project Management, Product Development, Credit Cards, SDLC, Payments, Business Analysis, Vendor Management, Process Improvement, Banking, Financial Services, Relationship Management, Management, Product Management
Education
Texas A&M University-Corpus Christi
Master's Course Studies
The University of Texas at San Antonio
B.S., Biology
Churchill Downs July 2013 - Present
EnterJoin Software Inc November 2003 - September 2013
Churchill Downs April 2006 - July 2013
Bank of America Merchant Services June 2004 - December 2005
e-Com Logistics August 2000 - November 2003
Quilogy August 1999 - August 2000
Keane Federal Systems June 1998 - September 1999
United States Air Force September 1991 - September 1999
Education
University of Maryland University College 1996 — 1998
BS, Computer Science
University of Alaska Anchorage 1994 — 1996
AA
Bank of America Merchant Services October 2005 - Present
National Processing Company August 2001 - March 2004
SCAN-DPPS 1995 - 2001
eFunds (formerly ETC/SCAN) 1995 - 2001
Skills
Financial Services, Credit Cards, Electronic Payments, Strategy, Payments, Banking, Product Management, Payment Systems, Payment Card Processing, Merchant Services, Sales, Debit Cards, Cross-functional Team..., Mobile Payments, Project Management, Relationship Management
Education
University of California, Santa Barbara
Verifi January 2014 - Present
Bank of America Merchant Services December 2007 - December 2012
First Data Corp January 2009 - July 2010
Chase Paymentech Solutions 2007 - 2009
Foundation Life Settlements December 2003 - August 2007
XO Communications July 1999 - October 2003
Skills
Payments, Electronic Payments, Payment Card Processing, Credit Cards, Marketing, Relationship Management, Debit Cards, Mobile Payments, Strategic Partnerships, Account Management, Payment Systems, New Business Development, Salesforce.com, Sales Process, Direct Sales, Telecommunications, Management
Education
University of Alabama
Bachelor of Business Administration (B.B.A.), Marketing
Bank of America Merchant Services 2006 - Present
Skills
Coaching, Merchant Services
Education
The Citadel 1988 — 1992
Bachelor of Science, Political Science
PNC Merchant Services June 2013 - Present
Bank of America Merchant Services November 2009 - June 2013
EXiT Results Realty December 2005 - July 2012
First Data Merchant Services May 2006 - December 2009
Re/Max 100 July 2005 - December 2005
Dialysis Corporation of America January 2004 - November 2004
Rocky Run Bar & Tavern 2003 - 2004
All-State Career April 2003 - August 2003
Education
Towson University 1997 — 2001
Bank of America Merchant Services May 2013 - Present
Abaxis Animal Health November 2011 - August 2012
All Star August 2012 - 2012
Abbott Laboratories 2009 - November 2011
Abbott Renal Care January 2005 - February 2009
Abbott Laboratories March 2002 - December 2004
Skills
Medical Devices, Cardiology, Pharmaceutical Sales, Pharmaceutical Industry, Hospital Sales, Cath Lab, OB/GYN, Sales Management, Direct Sales, Hospitals, Hematology, Account Management, Sales, Capital Equipment, Oncology, Sales Effectiveness, Operating Room, Radiology, Orthopedic, Gastroenterology, Endocrinology, Rheumatology, Urology, Allergy, Selling, ICU, Neurology, Pulmonology, Healthcare, Nephrology, Product Launch, Managed Care, Physicians, Critical Care
Education
The College of New Jersey 1981 — 1983
BS, Business Administration/Marketing
Camden County College 1979 — 1981
Associates Degree, BusinessAdministration/Marketing
Bank of America Merchant Services January 2015 - Present
Bank of America June 2011 - January 2015
KCO Funding June 2009 - May 2011
HSBC Consumer and Mortgage Lending November 2004 - April 2009
Skills
Banking, Consumer Lending, Credit, Credit Analysis, Cross Selling, Mortgage Lending, Sales, Team Building, Retail Banking, Leadership, Management, Relationship Management, Loan Origination, Finance, Small Business Lending, Loans, Customer Service, Commercial Lending
Education
The College of Saint Rose 2010 — 2012
MBA, Business Administration and Management, General
State University of New York at Albany 2000 — 2004
B.A., Psychology
Bank of America Merchant Services July 2014 - Present
Bank of America Merchant Services February 2013 - Present
First Data Independent Sales Goldcoast November 2012 - January 2013
1st United Bank August 2010 - March 2012
SunTrust Bank November 2004 - September 2010
Wachovia Bank 2002 - 2004
Enterprise Rent-A-Car 2002 - 2004
Skills
Loans, Credit, Small Business Lending, Customer Service, Banking, Risk Management, New Business Development, Commercial Mortgages, Commercial Banking, B2B, Underwriting, Management, Account Management, Sales Process, Direct Sales, Customer Satisfaction, Leadership, personal loans, Private Banking, Start-ups, Small Business, Factoring, Asset Based Lending, Cross Selling, Commercial Lending, Networking, Business Development, Credit Analysis, Merchant Services, Deposits, Treasury Management, Financial Services, Cash Flow Lending, Middle Market, Relationship Management, Financial Structuring, Credit Risk, Retail Banking, Lines Of Credit, Portfolio Management, Mortgage Banking, Cash Management, Insurance, Mortgage Lending, Loan Origination, SBA, Finance, Financial Analysis, Branch Management, Consumer Lending
Education
Rice University, Glasscock School of Continuing Studies 2012 — 2012
Certificate of Completion, Certified Treasury Professional Course
University of Florida 1987 — 1992
Academy of Healing Arts
Lake Worth High
Bank of America Merchant Services August 2013 - Present
PCV Murcor January 2013 - May 2013
Velocity Processing December 2008 - June 2011
US Debt Resolve April 2007 - December 2008
Debt Settlement America April 2006 - April 2007
US Credit Management July 2004 - December 2005
CellStar, Inc June 2003 - March 2004
Verizon Wireless January 2003 - June 2003
General ManagerPremiere Plan Design, Inc November 2000 - December 2001
Texas Workforce Commission October 1996 - November 2000
Skills
Negotiation, Account Management, Contract Negotiation, Customer Relations, Customer Service, Excel, Word, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Management, Sales, Marketing, Leadership, Business Planning, Marketing Strategy, New Business Development, Recruiting, Team Building
Education
Tarleton State University 1988 — 1991
BAAS, General Business
Texas State Technical College 1985 — 1987
Associates Degree, Supermarket Management
Morton High School
General Studies
Bank of America Merchant Services December 2014 - Present
Bank of America January 2010 - Present
Bank of America March 1994 - January 2010
DISC September 1992 - February 1994
Maryland National Bank 1987 - 1992
USF&G 1986 - 1987
Insurance Value Added Network Services 1986 - 1986
Maryland Casualty 1982 - 1985
Skills
Product Management, Process Design, Sales, Management, Cross-functional Team..., Treasury Management, Electronic Payments, Strategic Planning, Financial Risk, Six Sigma, Banking, Financial Services, Payments, Portfolio Management, Product Development, Risk Management, Strategy, ACH
Education
Towson University 1978 — 1982
BS, Business Administration, Finance
The Johns Hopkins University
MAS, Adminstrative Sciences
Bank of America Merchant Services July 2009 - Present
First Data Merchant Services November 2008 - July 2009
Chase Paymentech Solutions May 1998 - October 2008
Bank One January 1989 - May 1998
Skills
Payment Card Processing, Electronic Payments, Payments, Relationship Management, Credit, Loans, Banking, Credit Cards, Portfolio Management, Treasury Management
Education
Dawson Bryant HS
The Ohio State University - The Max M. Fisher College of Business
Bachelor of Science, Production and Operations Management
The Ohio State University Fisher College of Business
GM Financial August 2014 - Present
GM Financial March 2013 - August 2014
State Farm® June 2011 - March 2013
Bank of America Merchant Services April 2010 - June 2011
DaimlerChrysler 2005 - 2009
DaimlerChrysler March 2004 - October 2005
Skills
Credit, Insurance, Forecasting, Leadership, Management, New Business Development, Risk Management, Strategy, Analysis, Finance, Training, Sales, Banking, Portfolio Management, Business Development
Education
University of Arkansas at Little Rock 1988 — 1993
Bachelor of Business Science, Finance
Bank of America Merchant Services September 2014 - Present
Vantiv November 2013 - September 2014
Wells Fargo August 2006 - November 2013
First Data Corporation March 2005 - July 2006
Liggett Vector Brands December 2001 - December 2004
Lorillard Tobacco Company September 1995 - November 2001
Skills
Sales Management, Merchant Services, Retail Banking, Credit Analysis, Sales Process, Cross Selling, Selling, Lead Generation, Business Development, Financial Services, Leadership, Management, Retail, Start-ups, Banking, Credit
Education
Suffolk County Community College 1984 — 1986
Retailing and Retail Operations
Smithtown H.S.East 1980 — 1984
Bank of America Merchant Services January 2011 - June 2013
Circuit City January 2008 - March 2009
Capital One April 2007 - January 2008
Wachovia Bank November 2005 - December 2006
Capital One August 1996 - November 2005
WBSV-TV March 1990 - March 1996
Skills
Proficient with..., PowerPoint, Outlook, Microsoft Excel, HTML, CMS, Documentary Writer, Copywriting, Call Center Scripting, Play-by-play, TV News Anchor, Video Editing, Web Content Management, Call Center, Call Centers, Interviews, User Experience, Web Design, Editing, Management, Training, Marketing Strategy, Marketing, Customer Satisfaction, Time Management, Analysis, Dreamweaver, Process Improvement, Leadership, Customer Service
Education
University of Dayton 1973 — 1974
Bank of America September 2009 - Present
Bank of America Merchant Services 2009 - 2015
Bank of America Merchant Services 2009 - 2015
Bank of America Merchant Services 2009 - 2015
Bank of America November 2008 - April 2010
Bank of America January 2007 - October 2008
Bank of America May 2006 - January 2007
Bank of America 2001 - 2004
Bank of America 1995 - 2000
SouthTrust Bank 1989 - 1995
Skills
Product Management, Banking, Commercial Banking, Product Marketing, Management, Mergers & Acquisitions, Credit, Marketing, Financial Services, Finance, Treasury Management, Leadership, Strategic Planning, ACH, Product Development, Team Building, Cash Management, Portfolio Management, Retail Banking, Relationship Management, Credit Cards, Treasury, Six Sigma, Payments, Treasury Services, Sales, Internet Banking, Risk Management, Consulting, Electronic Payments, Business Analysis
Education
The University of Georgia 1980 — 1981
MBA, Finance
Collegiate Schools
Bank of America Merchant Services August 2006 - Present
Bank of America April 1996 - August 2006
bank of america 1996 - August 2006
Zale Corporation May 1994 - April 1996
saks fifth avenue 1991 - 1993
downey designs international 1988 - 1991
gordon's jewelers 1984 - 1991
Skills
Banking, Merchant Services, Credit, Small Business Lending, Commercial Banking, Customer Service, Credit Cards, Loans, Retail Banking, Customer Satisfaction, Leadership, Small Business, Sales Management, Coaching, Process Improvement, Consumer Lending, Mortgage Lending, Team Building, Contract Negotiation, Problem Solving, Data Security, Compliance PCI, PCI DSS, Gift Cards, Payment Card Processing, Mobile Payments, Payment Gateways, Data Analysis, Sales, Management, Relationship Management, Risk Management, Financial Services, Credit Analysis, Portfolio Management, Training, Strategic Planning, Cross Selling, Finance, Financial Analysis, Cash Management, Payments, Marketing, Business Development, New Business Development
Education
Temple University 1984 — 1988
BBA, Business Administration
Kaiser Permanente November 2012 - Present
Gama Company September 2012 - Present
Gama 1990 - 2013
Wholesale Division Wells Fargo April 2011 - August 2012
Wells Fargo Wholesale April 2010 - August 2012
Intel Corporation 1999 - 2000
Bank of America, Merchant Services 1993 - 1996
Skills
PMP, Healthcare Information..., Process Improvement, HIPAA, Visio, Program Management, MS Project, Resource Management, Vendor Management, Change Management, Project Management, Software Project..., Project Portfolio..., PMO, SDLC, Security, Management, Enterprise Software
Education
UC Davis
Master of Science (MS), Mathematics
Bank of America Merchant Services March 2010 - Present
First Data Corporation/Citi Merchant Services February 2006 - February 2010
Chase Merchant Services, LLC January 1997 - January 2006
Card Establishment Services (CES) March 1995 - December 1996
NYNEX Systems Marketing January 1991 - March 1995
NYNEX January 1988 - January 1991
New York Telephone 1970 - 1975
Skills
Program Management, Debit Cards, Credit Cards, Payment Systems, Electronic Payments, Vendor Management, Payment Card Processing, Mobile Payments, Merchant Services, Relationship Management, Financial Services, E-payments
Education
State University of New York at Albany 1992 — 1995
BS, Business Management and Economics
University at Albany, SUNY 1992 — 1995
BS Business Management & Economics, Business Management & Economics
Bank of America Merchant Services January 2010 - Present
Skills
Credit, Commercial Banking, Credit Cards, Credit Analysis, Loans, Banking, Commercial Lending, Payments, Financial Analysis, Leadership, Management, Merchant Services, Sales, Small Business Lending
Education
The University of Texas at Arlington 1991 — 1995
BBA, Finance
Bank of America Merchant Services July 2010 - Present
JPMorgan Chase January 2010 - July 2010
JPMorgan Chase January 2007 - January 2010
JPMorgan Chase August 2004 - January 2007
Hobbyland July 2000 - September 2005
Skills
Banking, Portfolio Management, Credit, Relationship Management
Education
The Ohio State University 2000 — 2004
Bachelor of Science in Biochemistry, Biochemistry
Bank of America Merchant Services February 2015 - Present
Skills
Loans, Loan Origination, Credit, Banking, Branch Management, Small Business, Small Business Lending, Business Development, Business Relationship..., Commercial Lending, Commercial Banking, Credit Analysis, Retail Banking, Relationship Management, Cash Management, Lines Of Credit, Portfolio Management, Finance, Sales, Cold Calling, SBA, Financial Services, Cross Selling, Deposits, Credit Cards, Merchant Services, Underwriting, Customer Service, Account Management, Contract Negotiation
Education
Texas State University-San Marcos 1999 — 2003
Bachelor of Arts (B.A.)
Bank of America Merchant Services February 2015 - Present
CA Technologies May 2014 - February 2015
First Data Corporation July 2013 - April 2014
Wilson and Wilson September 2010 - July 2013
State of Arkansas January 2012 - November 2012
Skills
Public Speaking, Sales, Customer Service, Social Networking, Account Management, Politics, Fundraising, Salesforce.com, Microsoft Office, Public Relations, Microsoft Excel, Research, Volunteer Management, Event Management, Event Planning, Sales Operations, Management, Campaign Strategies, Facebook, Community Outreach, Editing, PowerPoint, Press Releases, Media Relations, Marketing Communications, Outstanding..., Social Media, Campaign Effectiveness, Organized Multi-tasker, Strategic Planning, Social Media Marketing, Microsoft Word, Strategy, SaaS, Campaign Launch, Campaign Plans, Always Willing to Learn, Political Campaigns, Strategic Communications, Administrative..., Public Administration, State Government, Campaign Finance, Media Planning, Custom Facebook Pages, Facebook Marketing, Organizational..., Community Organizing, Social Media Measurement, CRM Integration
Education
University of Arkansas at Fayetteville 2005 — 2009
Bachelors of Science, Public Administration, History
Charlotte Russe December 2013 - Present
Bank of America Merchant Services August 2012 - April 2013
Bank of America January 2011 - August 2012
Soma Intimates August 2007 - December 2010
Max Rave BCBG April 2006 - August 2007
The Childrens place October 2003 - April 2006
Sam's Club April 2002 - October 2003
Urban Outfitters July 1995 - April 2002
Skills
Visual Merchandising, Fashion, Multi-unit, Retail, Loss Prevention, Merchandising, Store Management, Leadership, Driving Results, Coaching, Profit, Management, Sales
Education
Towson University 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Bank of America Merchant Services August 2014 - Present
Cox Communications December 2013 - August 2014
Mitel March 2012 - June 2013
Integra Telecom January 2011 - April 2012
Qwest Communications June 2000 - December 2009
Continental Communications 1993 - 1999
Skills
SIP Trunking, Managed Services, Co-location, Solution Selling, Unified Communications, VoIP, Hosted Services, MPLS, Telecommunications, Sales Process, Wireless, Sales Operations, IP, Cloud Computing, Salesforce.com, Telephony, Customer Retention, T1, Fiber Optics, SIP, Broadband, Sales Management, Sales, Channel Partners, Training, Ethernet, Call Centers, IP PBX, Product Management, Direct Sales, Management, Selling, Leadership, Cisco Technologies, Professional Services, Strategic Partnerships, Data Center, Mobile Devices, SaaS, Video Conferencing, WAN, Avaya, Sales Engineering, Go-to-market Strategy, Optical Fiber, DSL, Internet Services, Metro Ethernet, Network Design, LAN-WAN
Education
University of Illinois at Chicago 1988 — 1994
Business
One Reverse Mortgage, NMLS #2052 May 2012 - Present
Bank of America Merchant Services April 2010 - January 2011
Bank of America March 2008 - March 2009
LaSalle 2003 - 2008
Skills
Sales, Management and...
Education
University of Detroit Mercy
Bachelors, Business Administration/Management
Tempus Technologies, Inc 2014 - Present
Bank of America Merchant Services 2010 - 2013
United Bank Card 2005 - 2009
Moneris Solutions 2003 - 2005
Skills
Strategy, Banking, Finance, Management, Analysis, Financial Services, Investments, Training, New Business Development, Negotiation, Sales Process, Executive Management, Strategic Partnerships, Technology Integration
Education
The University of Connecticut
BA, Economics and Minor in Finance
Bank of America Merchant Services October 2014 - Present
Cellular Sales June 2010 - Present
Cellular Sales of Knoxville Inc September 2011 - October 2014
Cellular Sales June 2009 - September 2011
Skills
Customer Satisfaction, Direct Sales, Salesforce.com, Merchandising, Customer Retention, Sales Management, Sales, Account Management, Retail, Cold Calling, Sales Operations, Marketing, B2B, New Business Development, Recruiting, Leadership, Team Building, Customer Service, Sales Presentations, Social Media Marketing, Selling, Marketing Strategy, Sales Process, Management, Time Management, Budgets
Education
University of Central Florida 2005 — 2009
Bachelors, Hospitality Management, 3.3 GPA
Bank of America Merchant Services May 2013 - Present
Pinnacle Wireless LLC, T-Mobile Master Agent July 2011 - May 2013
PCS Station Inc. AT&T Master Agent August 2007 - July 2011
CTI/PTV NETWORK (USA), INC January 2006 - August 2007
CNN May 2004 - August 2004
Skills
New Account Acquisition, Account Management, Salesforce, Marketing Communications, Advertising, Event Planning, Editing, Broadcast, New Media, Newsletters, Lead Generation, Salesforce.com, New Business Development, Sales, Social Media, Microsoft Office, Business Development, Sales Operations, Leadership, Negotiation, Marketing Strategy, Sales Management
Education
The University of Georgia 2002 — 2005
Bachelor's of Arts, Journalism and Mass Communications
Oxy August 2014 - Present
Raintree Resorts International, LLC February 2012 - August 2014
Bank of America Merchant Services May 2010 - February 2012
Bank of America December 2005 - May 2010
Dell January 2005 - January 2006
Skills
Finance, Banking, Forecasting, Sales, Management, Treasury Management, Risk Management, Budgets, Credit Risk, Financial Reporting, Strategic Planning, Financial Risk, Financial Analysis, Loans, Corporate Finance, Commercial Banking, Strategic Financial..., Leadership
Education
Texas State University-San Marcos 1999 — 2004
BBA, Finance
Eliot Management Group September 2013 - Present
Bank of America Merchant Services January 2011 - September 2013
Radiant Payments Services November 2009 - August 2010
ADT November 2008 - November 2009
Summit Merchant Solutions January 2008 - November 2008
Wachovia June 2007 - January 2008
Gateway Funding October 2006 - May 2007
Skills
Business Development, Management, Sales Operations, Marketing, Account Management, Sales, Marketing Strategy, B2B, Training, Market Research, Sales Management
Education
Tulsa Community College 1991 — 1991
Accounting
Fidelity National Information Services January 2014 - Present
Fidelity National Information Services November 2011 - December 2013
Bank of America Merchant Services July 2009 - February 2011
YMCA May 2007 - December 2010
WFSB Channel 3 May 2010 - August 2010
Skills
Customer Service, Social Media, Microsoft Office, Social Networking, Facebook, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Event Planning, Public Relations, Public Speaking, Social Media Marketing, Sales, Time Management
Education
University of Connecticut 2006 — 2010
Bachelor of Arts, Spanish, Journalism
Bank of America Merchant Services November 2014 - Present
Lowe's Home Improvement March 2014 - November 2014
The North Highland Company April 2013 - March 2014
The North Highland Company April 2011 - April 2013
The North Highland Company April 2010 - April 2011
ACN, Inc. 2008 - 2010
Seedco 2007 - 2007
Abraham Lincoln Foundation 2005 - 2006
Skills
Management Consulting, Program Management, Project Planning, Process Improvement, Business Analysis, Strategic Planning, Cross-functional Team..., Strategy, Change Management, PMP, Business Process..., Financial Analysis, Leadership, IT Strategy, Project Management
Education
Wake Forest University - Babcock Graduate School of Management 2008 — 2010
MBA, Business
New School University - Milano School of International Affairs, Management, and Urban Policy 2007 — 2007
Post-Graduate Studies, Non-Profit Management
The Master's College 2001 — 2005
BA, Biblical Languages
Professional Training
Op Consulting, LLC March 2012 - September 2014
Southwood Realty Co. August 2008 - January 2011
DIRECTV November 2007 - November 2008
Bank of America Merchant Services 2006 - 2008
Harlingen Consolidated Independent School District August 2004 - July 2007
Skills
Bilingual-Spanish, Microsoft Office, Event Planning, Team Leadership, Computer Repair, Microsoft Word, Social Networking, Advertising, Customer Service, Marketing Strategy, Marketing, Social Media, Team-oriented, Trade Show Exhibitor, Management, Sales Management, Sales Operations, Event Management, Social Media Marketing, Field Marketing, Public Speaking, Public Relations, Program Development, Brand Awareness, Branding, Expos, Property Management, Real Estate, Commercial Leasing, Project Management, Business Development, Business Process..., Business Administration, International Relations, International Public..., Microsoft Excel, PowerPoint, Time Management, Employee Training, Leadership, Outlook, Training
Education
The Austin Institute of Real Estate 2013 — 2014
Licensed Real Estate Agent, Real Estate/Sales
The University of Texas at San Antonio 2008 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Executive Flight Center 2011 — 2012
Private Pilot License, 32 flight hours
Shoes For Crews March 2014 - July 2014
Bank of America Merchant Services February 2013 - March 2014
Bank of America November 2009 - February 2013
Bank of America December 2008 - November 2009
Bank of America March 2007 - December 2008
Abercrombie & Fitch January 2006 - March 2007
Skills
Banking, Credit, Retail Banking, Loans, Cross Selling, Credit Analysis, Sales, Branch Management, Mortgage Lending, Small Business Lending, Relationship Management, Deposits, Commercial Banking
Education
University of Cincinnati College of Business
Bachelor of Business Administration (BBA), Marketing And International Business
Bank of America Merchant Services March 2008 - Present
Education
The University of Georgia 1984 — 1988
Bachelor of Business Administration, Marketing
Bank of America Merchant Services February 1990 - Present
Education
Sullivan University 2005 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Bank of America Merchant Services October 1999 - Present
LaSalle National Bank 1980 - 1999
Exchange National Bank of chicago 1964 - 1980
Skills
Portfolio Management, Banking
Education
University of Illinois at Urbana-Champaign
Accounting
Bank of America Merchant Services
Skills
Banking, Financial Services, Sales
Education
The University of Connecticut School of Business 2005 — 2009
Bachelor of Business Administration (BBA), International Business Management