BCBSNC Company
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
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2,158 BCBSNC employees in database. Find out everything there's to know about BCBSNC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BCBSNC Employees
U.S. Department of Justice November 2012 - Present
BCBSNC August 2012 - October 2012
Sam's Club March 2012 - August 2012
Office of Presidential Correspondence May 2011 - December 2011
Durham Parks and Recreation July 2008 - August 2009
Michaels Stores, Inc. October 2005 - July 2007
Skills
Typing, Microsoft Office, Customer Service, Cash Handling, 10 Key, Medical Terminology, Health Insurance, Federal Government, Cpr Certified, Schedules, SharePoint, Public Trust Clearance, PowerPoint, Microsoft Excel, Microsoft Word, Research, Outlook, Data Entry
Education
Kaplan University 2014 — 2015
Master of Business Administration (M.B.A.)
East Carolina University 2013 — 2013
Health Information/Medical Records Administration/Administrator
Howard University 2007 — 2011
Health Science, Pre-Physical Therapy Concentration, Alumni
Middle College High School 2005 — 2007
High School Diploma, College Prep
Fujitsu May 2011 - Present
BCBSNC May 2011 - February 2012
AFL April 2010 - May 2011
WSIFB November 2007 - February 2008
Wedgewood Village Apartments 2003 - 2004
Skills
Active Directory, System Administration, Troubleshooting, Windows 7, Disaster Recovery, Computer Hardware, Citrix, Blackberry Enterprise..., Data Center, Software Installation, Routers, Operating Systems, BMC Remedy, Windows Server, A+ Certified, SharePoint, Hardware, Networking, Servers, Microsoft Exchange, Technical Support
Education
ECPI College of Technology 2005 — 2007
A.A.S, Computer and Information Science
ECPI University 2005 — 2007
A.A.S, IT Networking and Security Management
BCBSNC May 2013 - Present
University of North Carolina School of Government April 2012 - May 2013
University of North Carolina School of Government May 2008 - April 2012
Skills
Marketing Communications, Social Media Marketing, Email Marketing, Advertising, Marketing Strategy, Adobe Creative Suite, Social Media, Editing, Direct Marketing, WordPress, Public Speaking
Education
East Carolina University 2004 — 2008
Bachelor of Arts (BA), English, Minor in Communication: Public Relations
Wake Technical Community College May 1994 - Present
BCBSNC May 1995 - March 2000
Wellpath Health Plan 1995 - November 1996
Plasma Energy Technologies 1993 - 1995
Education
East Carolina University 1992 — 1994
Master's degree, English Literature
East Carolina University 1988 — 1992
Bachelor's degree, English
Under Armour March 2015 - Present
The TJX Companies, Inc. August 2014 - February 2015
BCBSNC March 2013 - July 2013
LabCorp May 2011 - August 2011
Skills
Research, Community Outreach, Teamwork, Microsoft Excel, Public Policy, Analysis, Public Speaking, Training, Data Analysis, Statistics, Strategy, Administrative..., Legal Research, PowerPoint, Sales Analysis, Sales Forcasting
Education
University of North Carolina at Chapel Hill 2011 — 2014
B.A. Psychology, Minor in Public Policy
Elon University 2010 — 2011
Undeclared
BCBSNC June 2014 - Present
Accenture November 2012 - June 2014
Accenture July 2010 - October 2012
GTSI September 2009 - July 2010
GTSI June 2008 - September 2009
Savinelli August 2006 - June 2008
U.S. Cellular 2003 - 2006
Skills
Management, Strategic Planning, Vendor Management, Project Planning, Sales, Training, Program Management, Procurement, Sales Operations, Solution Selling, Integration, Product Development, Budgets, Supply Chain Management, Supply Chain, SharePoint, Business Process..., Consulting
Education
East Carolina University 2002 — 2006
BS, Political Science, Economics
Kennell and Associates Inc. August 2010 - Present
BCBSNC July 2005 - July 2010
Actuarial Research Corporation January 1999 - July 2005
Skills
Actuarial Science, SAS, Health Insurance, Predictive Modeling, Actuarial Consulting, Healthcare Analytics, Data Analysis, Insurance, Statistics, Financial Risk, Reinsurance, Health Care Reform, Pants, SAS programming, Statistical Modeling, Risk Management, Healthcare, Juggling, Medicare, VBA, R, Financial Modeling, General Insurance, Underwriting, Claim
Education
The College of William and Mary 1997 — 1998
Master of Science (MS), Operations Research
Eastern Mennonite University 1994 — 1997
Bachelor of Science (BS), Mathematics
Quintiles November 2013 - Present
Salix Pharmaceuticals March 2012 - November 2013
BCBSNC December 2010 - March 2012
BCBSNC March 2007 - December 2010
Education
East Carolina University - College of Business 2005 — 2007
MBA
North Carolina State University 2000 — 2004
BS, Statistics
BCBSNC May 2012 - Present
Duke University Medical Center June 2011 - May 2012
Department of Veterans Affairs June 2009 - June 2011
Monarch 2007 - 2009
Carolinas Healthcare System November 2000 - October 2008
Skills
Social Services, Child Development, Behavioral Health, Case Managment, Mental Health, Motivational..., Psychotherapy, Crisis Intervention, Group Therapy, Program Development, Mental Health Counseling, Adolescents, Community Outreach, Psychology, Treatment, Family Therapy, CBT, Nonprofits, Healthcare, Clinical Supervision, Case Management, Therapists, Medical Social Work
Education
Portland State University 1996 — 1998
Master's degree, Social Work
Eckerd College 1992 — 1994
Bachelor of Arts (B.A.), Human Development and Family Studies, General
Vanderbilt University 1989 — 1992
Human Development, Family Studies, and Related Services
Aon Hewitt August 2013 - Present
AonHewitt Corporation September 2011 - January 2012
Aon Consulting 2011 - 2012
Bob King Automotive Group April 2010 - September 2010
Debbie's Staffing April 2010 - September 2010
BCBSNC November 2009 - March 2010
Manpower Blue Cross Blue Shield November 2009 - March 2010
Willard's Cab Company August 2003 - November 2009
WILLARD CAB COMPANY August 2003 - November 2009
U RENT December 2005 - January 2006
Skills
Clerical, administrative, Employee Benefits, Human Resources, Customer Service, Finance, PeopleSoft, Time Management, Filing, Training, Invoicing, Benefits Administration, Receptionist Duties, Travel Arrangements, Onboarding, Lotus Notes, Leadership
Education
ECPI University 2007 — 2008
Forsyth Technical Community College
Forsyth Technical Community College
GED, Business
BCBSNC January 2015 - Present
UNC Health Care August 2014 - January 2015
UNC Health Care June 2012 - August 2014
UNC Health Care June 2011 - June 2012
Cone Health September 2010 - June 2011
U.S. Department of Veterans Affairs October 2008 - August 2010
Skills
Hospitals, Medicaid, Managed Care, Healthcare, Medicare, Medical Terminology, Credentialing, Claim, Revenue Cycle, Software Documentation, Data Entry, Research, Project Management, Proposal Writing, Stakeholder..., Auditing, Managing Database, Written & Oral..., Process Improvement, Microsoft Excel, Physicians, Transplant billing, Global billing, Inpatient
Education
University of North Carolina at Chapel Hill 2013 — 2015
Master of Healthcare Administration, Health Policy and Management
East Carolina University 2011 — 2013
Graduate Certificate, Lean Six Sigma Black Belt
University of North Carolina at Chapel Hill 2006 — 2010
B.S.P.H., Health Policy and Management
Duke HomeCare and Hospice (Inpatient Unit) October 2014 - Present
BCBSNC April 2012 - Present
UNC Urgent Care January 2011 - May 2014
BCBSNC March 2010 - April 2012
UNC Hospitals August 2002 - March 2010
BCBSNC June 1998 - July 2002
Skills
Operating Room RN, Case Manager, Certified Case Manager, Utilization Management, Case Managment, Disease Management, Healthcare, Nursing, Healthcare Management, HEDIS, Home Care, Medicare, NCQA, Hospitals
Education
Pitt Community College 1982 — 1985
East Carolina University 1980 — 1982
BCBSNC November 2014 - Present
Glyph Interface May 2014 - September 2014
Sanofi Pasteur August 2011 - November 2013
Pocono Medical Center August 2012 - March 2013
Pocono Medical Center October 2011 - December 2011
Hampton June 2008 - March 2010
Skills
Microsoft Office, Customer Service, PowerPoint, English, Windows, Community Health, Public Health Education, Holistic Health, Holistic Medicine, Nutrition, Herbal Remedies, Alkalinity, Administrative..., Aseptic Technique, Wellness Coaching, Microsoft Word, Health Education, Office Administration, Healthcare, Microsoft Excel, Teamwork, Research, Customer Satisfaction
Education
East Stroudsburg University of Pennsylvania 2008 — 2013
Bachelor of Science (B.S.), Public Health / Community Health
Trinity School of Natural Health 2005 — 2010
Doctor of Naturopathy, Classical Naturopathy
BCBSNC October 2014 - Present
Highmark March 2012 - October 2014
K&L Gates March 2011 - March 2012
LANTek November 2007 - March 2011
North American Scientific March 2006 - November 2007
John Russell Construction December 1998 - January 2005
Skills
MS Project, Project Planning, Project Implementation, Project Finance, Project Execution, Project Delivery, International Project..., Network Engineering, Network Hardware, SDLC, ITIL, A+ Certified, N+ Certified, HDI Certified, Organizational Change, Organizational Structure, Computer Hardware, SharePoint, Software Development, Software Installation, Software Implementation, Test Methodologies, Project+ Certified, Professional Mentoring, Project Management, Change Management, Software Documentation, Troubleshooting, Disaster Recovery, Visio, Team Leadership, IT Service Management, Citrix, Networking, Active Directory, Data Center, Management, Testing, PMP, IT Management, Integration, Analysis, Vendor Management, Program Management, Cross-functional Team..., Requirements Gathering, Six Sigma, System Deployment, Information Technology, Project Portfolio...
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Candidate for Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Project Management (MPM), Project Management
DeVry University 2004 — 2006
BS, Technical Management - Computer Information Systems
Eastern Gateway Community College 2002 — 2004
Associate of Arts (AA), General Transfer Degree
BCBSNC May 2014 - Present
Wake County Human Serv April 2011 - May 2014
PHYSICIAN WEB LINK/PRIMA HEALTH June 2010 - December 2010
QUANTUM HEALTH AND WELLNESS January 2010 - June 2010
THE CAROLINAS CENTER FOR MEDICAL EXCELLENCE April 2009 - December 2009
WELLPATH SELECT, INC January 2008 - April 2009
MEDI HOME HEALTH AGENCY January 2007 - December 2007
University Health Systems of Eastern Carolina July 2006 - December 2006
Skills
Healthcare, Hospitals, Home Care, Medicare, Public Health, Wellness, Inpatient, Wound Care, Health Insurance, Disease Management, Coaching, Registered Nurses, Public Speaking, Teaching, Wellness Coaching, Nursing, Microsoft Office, PowerPoint, BLS, Critical Thinking, Cpr Certified, Leadership Development, Health Education, Case Management, Program Management, CPR Certified
Education
Queens University of Charlotte 2015 — 2017
Master’s Degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
East Carolina University 2002 — 2006
Bachelor of Science, Nursing
SOUTHEAST RALEIGH HIGH SCHOOL
Citrix June 2015 - Present
ShareFile, Citrix February 2012 - Present
BCBSNC August 2011 - February 2012
Skills
Sales Process, Customer Service, Account Management, SaaS, Sales, Salesforce.com, Project Management, Sales Management, Strategic Partnerships, Selling, Technical Support, Team Leadership, Enterprise Account..., Software Implementation, Cloud Computing, Enterprise Software
Education
East Carolina University 2005 — 2008
Bachelor of Science (B.S.), Human Development and Family Studies, General
BCBSNC December 2012 - Present
BCBSNC October 2006 - December 2012
BCBSNC October 2003 - October 2006
Skills
Health Insurance, Provider Relations, Insurance, Call Center, HIPAA, Customer Service, Employee Benefits, Process Improvement, Software Documentation, Customer Satisfaction, Visio, Outlook, Lotus Notes, Access, Medicare, Training, Call Centers, Siebel, Medical Terminology, Vendor Management, Business Requirements, Team Leadership
Education
East Carolina University 1995 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
East Carolina University - College of Business 1995 — 2000
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
UNC Health Care June 2014 - Present
Employment Support Group August 2010 - Present
Kings Park International Church February 2010 - Present
Duke University Health System December 2001 - July 2009
BCBSNC December 2000 - October 2001
Skills
Health Insurance, Customer Relations, Customer Retention, Healthcare, Employee Benefits, Policy, Conflict Resolution, Clinical Trials, Contract Negotiation, International Contract..., Customer Service, Human Resources, Administration
Education
Eastern Connecticut State University 1986 — 1988
Business Administration
BCBSNC March 2014 - Present
Fujitsu February 2012 - March 2014
BCBSNC September 2007 - February 2012
BCBSNC October 2004 - September 2007
Overton's February 2002 - July 2004
Skills
System Administration, Business Analysis, SharePoint, Integration, Microsoft Office..., Troubleshooting, Vendor Management, Technical Support, ITIL, Microsoft Exchange, Windows Server, Enterprise Architecture, Hardware, Visio
Education
East Carolina University 1998 — 2002
Bachelor of Science in Business Administration, Management Information Systems
PPD June 2015 - Present
Fuel Affect May 2001 - Present
MaxPoint February 2014 - June 2015
BCBSNC June 2013 - February 2014
SRA International April 2013 - June 2013
BB&T October 2012 - April 2013
iContact October 2008 - October 2012
Preation December 2006 - October 2008
City Government of Wilmington, NC October 2003 - December 2006
Skills
XHTML, CSS, HTML, Photoshop, Illustrator, JavaScript, jQuery, Wordpress, DotNetNuke, Joomla, Drupal, Flash, QuarkXPress, InDesign, Dreamweaver, Web Design, Web Application Design, Microsoft Office, User Experience, User Interface Design, Graphic Design, Front-end, Advertising, HTML 5, Corporate Identity, Blogging, Adobe Fireworks, User Interface, Banners, CSS3, Interaction Design, Web Applications, Web Development, Email Marketing, Responsive Design, Fireworks, Print Collateral Design, Email Design, Banner Design, Mac and PC, Corporate identity..., WordPress, Website Development, Usability, SEO, User-centered Design, Adobe Creative Suite, Advanced CSS, Information Architecture, Creative Direction
Education
East Carolina University 1992 — 1996
Bachelor of Arts, Graphic Design and Illustration
BCBSNC June 2008 - Present
Skills
Claims, Health Insurance, Customer Service, Medicare, Medical Billing, PPO, Call Center, HIPAA, Process Improvement, Medicare Supplements, HMO, Provider Relations, Health Plans, Insurance, Claims Resolution, Network Development, Claim Investigation, Claims Handling, HCPCS, Medical Terminology, Commercial Insurance, Subrogation, CPT, ICD-9
Education
East Carolina University
Master's Degree, Health/Health Care Administration/Management
North Carolina Central University
Bachelor of Science, Criminal Justice
Vance-Granville Community College
Associate of Arts and Sciences (AAS), Criminalistics and Criminal Science
BCBSNC January 2013 - Present
Northwestern Mutual June 2010 - January 2013
UnitedHealthcare June 2003 - June 2010
Skills
Healthcare, Consultative Selling, Client Relationship..., Group Benefits, Coaching, Professional Mentoring, Business Planning, Benefits Analysis, Employee Benefits, Sales, Consumer Driven Health...
Education
Elon University 1999 — 2003
Bachelors of Science, Business Marketing
Elon University - Martha and Spencer Love School of Business 1999 — 2003
Somerset Area Highschool
PPD April 2007 - Present
PCI-LLC January 2013 - April 2014
BCBSNC 2003 - 2007
Skills
Quality Assurance, Software Documentation, Oracle Clinical, Access, Troubleshooting, Data Analysis, Integration, Business Analysis, Analysis, Process Improvement, Technical Writing, Training, Team Leadership, Project Management, Program Management, Management, Project Planning, Change Management, Budgets, Team Building, Leadership
Education
ECPI College of Technology 2000 — 2001
Associate's degree, Information Technology
North Carolina State University 1996 — 1998
N/A, Business Management
Cisco May 2015 - Present
Cisco Systems October 2007 - Present
Cisco Systems October 2007 - Present
BCBSNC March 2004 - October 2007
Healthcare Business Resources, Inc. July 1999 - March 2004
Skills
Contact Center..., Process Improvement..., Quality Auditing, Project Management, Program Management, Benefits Administration, Employee Engagement, Human Resources, Knowledge Management, Case Managment, Operations Management, Service Level Agreements, Process Improvement, HRIS, Management, Training, Onboarding, Talent Management, Recruiting
Education
East Carolina University
Communication and Media Studies
North Carolina Central University
Sociology
University of Phoenix
Business Administration and Management, General, 3.9
Oak City Meatball Shoppe October 2014 - Present
BCBSNC July 2013 - Present
Zinda August 2012 - October 2014
The Oxford October 2009 - August 2012
EntreServ September 2011 - October 2011
Skills
Customer Service, Social Media Marketing, Social Media, Microsoft Office, Event Planning, Data Entry, Event Management, Strategic Planning, PowerPoint, Microsoft Excel, Budgets, Microsoft Word, Leadership, Social Networking, Nonprofits
Education
East Carolina University 2012 — 2014
Wake Technical Community College 2001 — 2005
Associate in Arts
BCBSNC 2014 - Present
Ragan Properties 2004 - Present
Cisco Systems 2013 - 2014
Cisco Systems 2010 - 2013
Lenovo 2006 - 2009
Cisco Systems 2000 - 2006
Tekelec 1998 - 2000
Nortel 1997 - 1998
UPS 1993 - 1997
Skills
Certified Scrum Master..., Scrum, Vendor Management, Certified Agile Product..., PMP, Program Management, Cross-functional Team..., Project Portfolio..., PMO, Project Management, Business Process..., Integration, Process Improvement, Enterprise Software, Business Process, Agile Methodologies, Management, Team Leadership, Outsourcing, IT Service Management, Leadership, Project Planning, Six Sigma, Training, Professional Services, Team Building, Governance, Agile Project Management, Product Management, IT Strategy, SDLC, SaaS, Telecommunications, VoIP, Software Project..., Cloud Computing
Education
The George Washington University
Masters PM, Project Management
East Carolina University
Bachelor of Science
Person County Schools February 2005 - Present
Home Health Professionals January 1995 - January 1996
BCBSNC March 1990 - January 1995
BCBSNC March 1989 - March 1990
BCBSNC July 1986 - March 1989
Duke University Health System July 1985 - July 1986
Skills
National Certification..., Health Insurance, Healthcare Management, Microsoft Office, Customer Service, Consulting, Health, Nursing, Social Networking, Contract Negotiation, Office Management, Office Administration, Quality Assurance, Strategic Planning, Medicine, Training, Community Outreach, Public Speaking, Team Building, Research, Leadership, Healthcare, Program Development, Case Management, Microsoft Excel
Education
East Carolina University 1980 — 1985
Bachelor of Science (BS), Nursing
Salemtowne January 2006 - Present
Sun Chemical May 2004 - December 2005
BCBSNC June 1995 - December 2003
Skills
FMLA, Employee Benefits, New Hire Orientations, Compensation & Benefit, Recruiting, Workers Compensation, Disability Insurance, Employee Wellness, Employee Relations, Hiring Employees, HRIS, Human Resources, Applicant Tracking..., Talent Acquisition, Performance Management, Organization Skills, Change Management, Employment Law, Personnel Management
Education
High Point University 1993 — 1994
Bachelor of Science (BS), Business Administration & Economics
Northern Kentucky University 1987 — 1989
Office Systems Technology, Associates Degree
Eastern Kentucky University 1985 — 1987
Medical/Occupational
BCBSNC March 2013 - Present
Program Sales, Inc. September 2010 - February 2011
The Hartford January 2010 - September 2010
Trustmark Insurance January 2007 - April 2008
Skills
Health Insurance, Insurance, Disability Insurance, Life Insurance, Employee Benefits, Sales, Long-term Care, Customer Service, Underwriting, Term Life Insurance, Property & Casualty..., Account Management, Health Savings Accounts, Fixed Annuities, Brokers, Selling
Education
East Carolina University 1975 — 1979
Bachelor of Science, Biology
University of Miami 1974 — 1974
General Studies
BCBSNC February 2014 - Present
Aetna April 2010 - May 2013
Cisco May 2007 - May 2009
AMVESCAP April 2001 - March 2006
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Team Building, Sales, Public Speaking, Salesforce.com, Budgets
Education
ECPI University 2006 — 2007
A.A.S, IT/Networking and Security Management
North Carolina Agricultural and Technical State University 1994 — 1996
Accounting
Wake Tech and NC State University November 2014 - Present
Brock Equipment Company May 2013 - November 2014
BB&T Insurance Services Inc. January 2013 - April 2013
BB&T June 2011 - January 2013
BB&T January 2011 - June 2011
Greenlight April 2010 - April 2011
Greenlight: Cable, Internet and Phone Service March 2010 - December 2010
N.C. Farm Bureau Mutual Insurance Company February 2005 - September 2009
Southern Farm Bureau February 2005 - September 2009
BCBSNC February 2005 - September 2009
Skills
Pharmaceutical Industry, Pharmaceutical..., cGMP manufacturing, cGLP, 21 CFR Part 11, SOP, Laboratory Skills, Insurance, Employee Benefits, Health Insurance, Banking, Property & Casualty..., Customer Service, Microsoft Office, Team Building, Commercial Insurance, Account Management, Risk Management, Strategic Financial..., General Insurance, Financial Planning, Internal Audit, Quality Assurance, Long-term Care, Insurance Planning, Project Planning, Client Development, Product Management, Computer System..., Databases, Lean Manufacturing, Inventory Management, Logistics, Employee Training, ISO, Industrial Safety, Compliance Management, Operations, Employee Management, Procedure Development, Training New Employees, Training & Development, Systems Management, Logistics Management, Warehouse Management, System Optimization, Group Training, Bid Process Management, Loss Prevention, Government Relations
Education
North Carolina State University 2014 — 2015
Capstone Certificate Programs, The BioNetwork
Wake Technical Community College 2014 — 2015
Biowork, Biopharmaceutical Manufacturing
East Carolina University 1993 — 2001
BS, Bachelor of Science in Industrial Engineering Technology
East Carolina University 1993 — 2001
Bachelor of Science (BS), Applied Economics
Southern Nash Senior High School 1990 — 1993
HS Diploma-Honors
The American College
LUTCF
Fujitsu September 2013 - Present
Fujitsu May 2012 - September 2013
Fujitsu February 2012 - May 2012
BCBSNC June 2002 - January 2012
TEKsystems April 2002 - June 2002
Skills
Active Directory, ITIL, Blackberry, Blackberry Enterprise..., TCP/IP, Remote Desktop, Desktop Computers, Desktop Administration, Desktop Deployment, Citrix, Print Management, Computer Hardware, Hardware Support, Software Installation, Leadership, Technical Leadership, IT Service Management, Hardware, Technical Support, Windows Server, Troubleshooting, Operating Systems, Service Desk, XP, Networking, Group Policy, SCCM, Windows XP, Service Delivery, Incident Management, IT Operations
Education
Dominion College 2001 — 2002
Associate's degree, Computer Programming, 4.0
ECPI College of Technology 1996 — 1997
Associate's degree, Network and System Administration/Administrator, 4.0
BCBSNC July 2013 - Present
Ballantyne Toastmasters March 2012 - Present
Nationwide Insurance- Chance Perry Insurance & Financial June 2009 - August 2014
Ballantyne BNI June 2008 - August 2014
Charlotte Optimist Club February 2013 - April 2014
Y Achievers July 2012 - January 2014
Ballantyne Toastmasters 2011 - 2014
Ballantyne Toastmasters 2011 - 2014
Hibiske Insurance Group Wilmington NC June 2003 - December 2007
Miss North Carolina Pageant June 1972 - June 1973
Skills
Customer Service, Customer Relations, Public Speaking, Sales Management, Contract Negotiation, Budgeting, Insurance, Microsoft Office, Event Planning, Leadership, Training, Management, Product Development, Budgets, Sales, Time Management, Strategic Planning, Recruiting, Customer Satisfaction, Marketing Strategy, Business Development, Healthcare, Marketing
Education
University of Phoenix 2001 — 2003
East Carolina University
BCBSNC June 2007 - Present
Skills
Windows, Software Development, SDLC, Process Improvement, SQL, Agile Methodologies, ITIL, Integration, Leadership, Requirements Analysis, Business Analysis, Team Management, Vendor Management, Visio, Management
Education
Eastern Michigan University 1986 — 1989
BS
Bay City All Saints 1981 — 1985
UNC Health Care April 2014 - Present
BCBSNC November 2012 - April 2014
BCBSNC May 2008 - November 2012
UnitedHealth Group September 2005 - May 2008
Skills
Contract Negotiation, Financial Modeling, Financial Reporting, Microsoft Excel, Relationship Management, Insurance
Education
University of North Carolina at Greensboro 2005 — 2007
Master of Business Administration (M.B.A.)
East Carolina University 1996 — 2000
Bachelor of Science (B.S.), Business Administration/Management Information Systems
BCBSNC November 2014 - Present
BCBSNC September 2013 - November 2014
BCBSNC February 2013 - September 2013
Blue Cross and Blue Shield of North Carolina March 2012 - February 2013
Childcare Network #57 May 2007 - September 2012
Big Katt's Tapes and CDs December 2006 - January 2008
Small Business Technology Development Center January 2007 - May 2007
Elizabeth City State University Office of Student Life August 2006 - May 2007
Skills
Analytics, Organizational..., Business Analysis, Outlook, Microsoft Office, Word, Business Planning, Teaching, Microsoft Word, Customer Service, Customer Satisfaction, Customer Oriented, Marketing, Sales, Call Center, Management, Data Entry, Training, Time Management, Microsoft Excel, Strategic Planning, Team Building, Leadership, Human Resources, Recruiting, Interviews, Marketing Strategy, Insurance, Data Analysis, Access, Call Centers, Team Leadership, Analysis, Budgets, Process Improvement, Public Speaking, Leadership Development, PowerPoint, Entrepreneurship, Finance, Teamwork, Program Management, Staff Development, Administration, Coaching, Conflict Resolution, Employee Relations, Social Networking
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (MBA) with Distinction, Business Administration, Human Resources
Elizabeth City State University 2003 — 2007
Bachelor of Science, Business Administration, Marketing
BCBSNC March 2015 - Present
Aetna February 2014 - February 2015
Merge Healthcare September 2013 - February 2014
Coventry Health Care December 2011 - September 2013
Coventry Health Care May 2011 - December 2011
Coventry Health Care May 2010 - May 2011
Coventry Health Care May 2009 - May 2010
Skills
Employee Benefits, Account Management, Insurance, Health Insurance, Sales, Health Savings Accounts, Cold Calling, Brokers, Life Insurance, Claim, HMO, Customer Retention, Medicare, Managed Care, COBRA, Disability Insurance, Customer Satisfaction, Leadership, Workers Compensation, Underwriting, Property & Casualty..., Provider Relations, Salesforce.com
Education
Ohio University 2013 — 2015
Master of Science in Health Administration
East Carolina University 2005 — 2009
Bachelor of Science, Health Services Management
BCBSNC Staff Nurse-TelemetryRex HealthcareJune 1995 - October 2007
Skills
HIPAA, Healthcare, Medicare, Healthcare Information..., Nursing
Education
Pfeiffer University 2004 — 2006
MHA
Watts School of Nursing 1995 — 1996
RN, nursing
East Carolina University 1990 — 1994
BS, Health Education
BCBSNC July 2014 - Present
Greenville Country Club March 2012 - June 2014
Campus Special January 2014 - 2014
AUTOBELL Car Wash June 2010 - July 2011
Skills
Teamwork, Marketing, Marketing Strategy, Market Research, Social Media Marketing, Advertising, Brand Awareness, Facebook, Marketing Communications
Education
East Carolina University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing, Senior
SAS November 2007 - Present
Nortel Networks February 2005 - November 2007
Nortel Networks August 2000 - February 2005
State of North Carolina Department of Health and Human Services June 1999 - August 2000
BCBSNC March 1997 - June 1999
Performance, Inc. February 1994 - March 1997
Skills
Email Marketing, Web Analytics, SEO, Online Lead Generation, Digital Strategy, Online Marketing, Email Marketing Software, Google Analytics, SAS Digital Marketing, Online Strategy, Digital Marketing, Marketing Automation, Demand Generation, Online Advertising, SEA, Marketing, Web Content Management, CRM, Web Marketing, Campaign Management, Cross-functional Team..., Analytics, B2B Marketing, Multi-channel Marketing, Management, Lead Generation
Education
East Carolina University
Bachelor of Arts (B.A.), Economics
BCBSNC June 2013 - Present
Blue Cross and Blue Shield of North Carolina December 2007 - July 2013
BCBSNC March 2006 - December 2007
Universal meeting management June 2004 - January 2006
Skills
Microsoft Office, PowerPoint, Witness, Aspect, SMS, HDX, Clerical Skills, Administrative Work, Admissions, Data Entry, Typing, Workforce Management, Call Centers, Leadership, Team Building, Analysis, Project Planning, Employee Benefits, Business Analysis, Insurance, Customer Service, Training, Customer Satisfaction, Microsoft Excel
Education
Mount Olive College 2010 — 2011
Bachelor of Science (B.S.), Small Business Administration/Management
Durham Technical Community College 2007 — 2009
Hill, Chesson, & Woody August 2002 - Present
Willis 1999 - 2002
BCBSNC 1995 - 1999
Southern Cable Company 1985 - 1995
Skills
Employee Benefits, Benefits Administration, COBRA, Disability Insurance, ERISA, Employee Relations, HRIS, Health Savings Accounts, Management, Human Resources, Performance Management, Insurance, Health Insurance, Medicare, Leadership, Recruiting, Training, Life Insurance, Deferred Compensation
Education
East Carolina University 1981 — 1985
BSBA, Marketing
BCBSNC August 2013 - Present
BCBSNC May 2013 - July 2013
Vidant Medical Center January 2011 - May 2011
Skills
Program Development, Higher Education, Program Evaluation, Data Analysis, Public Speaking, PowerPoint, Healthcare, Research, Event Planning, Healthcare Information..., Microsoft Excel, Microsoft Word, Public Health, Project Management, Career Counseling, Community Outreach
Education
University of North Carolina at Charlotte 2012 — 2014
Professional Science Masters, Health Informatics
East Carolina University 2007 — 2011
Bachelor of Science (B.S.), Rehabilitation Services
BCBSNC 2012 - Present
Emily Krzyzewski Center 2010 - 2012
Learning and You Educational Consultants 2009 - 2010
North Carolina Central University 2007 - 2009
Public Allies 2006 - 2007
Skills
Community Outreach, Nonprofits, Program Development, Fundraising, Program Evaluation, Grants, Volunteer Management, Case Management, Grant Writing, Community Development, Policy Analysis, Public Speaking, Public Policy, Staff Development, Event Planning, Microsoft Office, Research
Education
North Carolina Central University 2006 — 2009
Master of Public Administration (M.P.A.)
Elizabeth City State University 1998 — 2002
Bachelor of Arts (B.A.), Political Science and Government
East Carolina University
Graduate Certificate of Health Care Administration
United Guaranty Corporation August 2013 - Present
United Guaranty Corporation June 2010 - July 2013
BCBSNC January 2006 - November 2009
NCDOT April 1998 - December 2005
MCI Systemhouse June 1997 - March 1998
MCI November 1991 - June 1997
Skills
PMO, Process Improvement, Change Management, Program Management, Project Portfolio..., PMP, Organizational Change, Business Process, Vendor Management, Requirements Analysis, Leadership, Business Process..., MS Project, IT Management, Project Management, Integration, ITIL, Organizational..., Project Planning, Telecommunications, SDLC, Software Development, Management, Governance, Enterprise Software, Project Delivery, Six Sigma, Team Leadership, Product Management, IT Strategy, Software Project..., Databases, Business Analysis, Visio, Testing, Requirements Gathering, Strategy, E-commerce
Education
Eckerd College 1973 — 1977
B.A. Management, Organization Development, Business
St. Albans School, Washington, D.C.
East Carolina University August 2013 - Present
BCBSNC 2014 - 2014
Citius Tech Ltd October 2011 - January 2012
TCS e-Serve International Ltd. January 2009 - July 2011
Oracle Financial Services Ltd. February 2008 - November 2008
Skills
Quality Center, User Acceptance Testing, Test Cases, Regression Testing, Agile Methodologies, QTP, Manual Testing, Quality Assurance, Test Planning, System Testing, Software Quality..., Test Management, SDLC, Test Automation, Testing, Defect Tracking, LoadRunner, Performance Testing, Agile Testing, Test Execution, Integration Testing, Test Strategy, Functional Testing, Test Estimation, Selenium, SOA, DataPower, HP Quality Center, HP QTP
Education
East Carolina University 2013 — 2014
Master's degree, Computer Software Engineering
Mumbai University 2001 — 2006
Bachelor of Science (B.Sc.), Information Technology
BCBSNC February 2014 - Present
Parkway SleepHealth Centers January 2013 - January 2014
Advanced Home Care March 2009 - January 2013
Central Carolina Surgery May 2008 - March 2009
Advanced Homecare August 2005 - May 2008
Schiffman's Jewelers May 2003 - October 2005
Skills
Healthcare, Outlook, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Medicare, Medicaid, Teamwork, Management, Hospitals, Clinical Research, Communication, Insurance, Data Entry, Medical Billing, Healthcare Management, Medical Terminology, ICD-9, Medical Records, EMR, Home Care
Education
East Carolina University 1999 — 2003
BA, Major in Communication, Minor in English
BCBSNC July 2014 - Present
Independent February 2010 - July 2014
Knowledge Partners International & Good Methods Global January 2012 - October 2012
NC Department of Health and Human Services January 2011 - January 2012
Allscripts January 2000 - January 2010
Misys Healthcare Systems February 1993 - January 2000
Misys Healthcare Systems February 1989 - February 1993
Misys Healthcare Systems September 1987 - February 1989
Skills
HIPAA, Healthcare, Practice Management, Healthcare Information..., Process Improvement, Software Documentation, Business Analysis, Training, Project Management, Management, Troubleshooting, Software Implementation, Customer Satisfaction, Business Process, Customer Service, CRM, Databases, Start-ups, Visio, Informatics, Vendor Management, SDLC, Requirements Analysis, Business Intelligence, Integration, Business Process..., IT Strategy, Software Project..., Enterprise Software, Consulting, Health Information..., Healthcare Consulting
Education
Meredith College 1993 — 1995
MBA
East Carolina University - College of Business 1977 — 1981
BSBA, Marketing
BCBSNC April 2011 - January 2013
BCBSNC September 2008 - April 2011
BCBSNC March 2005 - September 2008
BCBSNC January 2004 - March 2005
Greensboro Athletic Center 2001 - 2004
Skills
Corporate Wellness, Project Implementation, Customer Loyalty, Wellness, Health, Healthcare, Health Insurance, Employee Benefits, Disease Management, Brand Loyalty, Program Management, Employee Wellness, Corporations, Consulting, Health Promotion, Health Education, Wellness Coaching, Prevention, Strategy
Education
East Carolina University
Bachelor of Science, Recreation and Leisure Studies, Therapeutic Recreation
BCBSNC September 2012 - Present
BCBSNC 2009 - July 2013
BCBSNC 2004 - 2009
Dialog Corporation 1997 - 2003
Skills
Integration, SOA, Enterprise Software, CRM, Master Data Management, Analytics, Architectures, Siebel, SDLC, Business Intelligence, Business Analysis, Vendor Management
Education
East Carolina University 1989 — 1995
Masters Degree, Library and Information Science
East Carolina University
Bachelor's Fine Arts, Art History
Blue Cross Blue Shield OF NC March 2007 - Present
BCBSNC March 2001 - Present
Blue Cross Blue Shield of NC March 2005 - August 2007
Blue Cross Blue Shield of NC March 2003 - March 2005
Education
ECPI University 2010 — 2012
BA, COMPUTER SCIENCE
E.E. Smith High School 1994 — 1997
Diploma; High school Diploma, General Studies
Eastern Virginia Medical School August 2015 - Present
The Clinical Skills and Patient Simulation Center, UNC School of Medicine July 2012 - August 2015
Clinical Skills and Patient Simulation Center UNC School of Medicine June 2011 - August 2012
BCBSNC May 2010 - November 2010
East Carolina University Center For Health Services Research and Development August 2009 - May 2010
East Carolina University Center For Health Services Research and Development August 2008 - May 2009
University of Maryland Center for Environmental Science Horn Point Laboratory May 2007 - August 2008
Skills
Public Health, Data Analysis, Epidemiology, Statistics, Health Education, Grant Writing, Program Evaluation, SPSS, Community Outreach, Research, Public Speaking, SAS, Non-profits, Program Development, Healthcare
Education
East Carolina University 2008 — 2010
Masters, Public Health
Gettysburg College 2003 — 2007
Bachelors of Science, Biology
BCBSNC December 2013 - Present
BCBSNC January 1996 - December 2013
BCBSNC January 1992 - January 1996
BCBSNC August 1988 - January 1992
GTE January 1986 - August 1988
Durham County SchoolsCost January 1984 - January 1986
Reed's Jewelers January 1981 - January 1984
Skills
Health Insurance, Insurance, HIPAA, Medicare, Managed Care, Management, Training, Requirements Analysis, Auditing, Claim, Provider Relations, Project Planning, Medicaid, Health Policy, Software Documentation, Employee Benefits, Medicare Part D, Process Improvement, Healthcare, Healthcare Industry, Testing, Visio
Education
Classes Durham Technical Community College
East Carolina University
The George Washington University
Business Analyst Certification
BCBSNC September 2014 - Present
BCBSNC January 2013 - September 2014
BCBSNC May 2011 - January 2013
Horace Williams Airport 2008 - January 2012
Skills
Microsoft Office, International Relations, Military History, Microsoft Excel, Customer Service, SPSS, Computers, Critical Thinking, Problem Solving, Research, Writing, SharePoint, Policy, Project Management, Microsoft Word
Education
East Carolina University 2011 — 2014
Master’s Degree, Security Studies
University of North Carolina at Chapel Hill 2006 — 2010
Bachelor’s Degree, Peace, War & Defense, Geography
Chapel Hill High School 2002 — 2006
High School Diploma
City of Concord, NC April 2013 - Present
R-Tech Solutions January 2013 - Present
BCBSNC April 2012 - April 2013
Healthstat, Inc. July 2009 - April 2012
Carolinas Healthcare System May 2008 - December 2009
Poplar Animal Hospital April 2003 - October 2009
Tri-Acres Swim Club April 2005 - August 2006
Skills
Healthcare, Public Health, Medical Terminology, Nutrition, Training, Exercise Physiology, Public Speaking, Microsoft Office, Wellness Coaching, Personal Training, Nutritional Counseling, Program Development, Leadership, Customer Service, Wellness, Preventive Medicine, Human Resources, Clinical Research, Consulting, Health Promotion, Strategic Planning, Marketing Communications, Biometrics, Project Management, Occupational Health, Technical Writing, MEDai, NextGen, Microsoft Office Suite, Microsocopy, Gel Electrophoresis, Gas Liquid..., Reporting Analytics, Photovoltaics, Under Water Crime Scene..., QuitSmart Leader, Renewable Energy, Veterinary Health Care, RFP Development, Phlebotomy, IV Catheterization, Pharmacogenetics, Promethease UI, Gentic Markers, Human Genome Research, Single Nucleotide..., SNPedia.com, Behavioral Health, SharePoint, Mindfulness
Education
East Carolina University 2005 — 2008
BS, Health Fitness Specialist
University of North Carolina at Charlotte 2003 — 2004
Biology, Psychology
Jay M. Robinson High School 2001 — 2003
Primary focus: Science
Northwest Cabarrus High School 1999 — 2001
BCBSNC March 2015 - Present
SCAN Health Plan February 2013 - February 2015
Regional Health Insurance Company August 2012 - December 2012
HCSC February 2011 - August 2012
WellPoint November 2009 - February 2011
Express Scripts June 2009 - November 2009
WellCare April 2009 - June 2009
WellPoint February 2009 - April 2009
Independence Blue Cross June 2008 - January 2009
Highmark March 2008 - June 2008
Skills
Healthcare, Strategy, Management, Business Analysis, Process Improvement, Training, Integration, Management Consulting, Project Management, Health Insurance, Healthcare Consulting, Business Process..., Healthcare Information..., Change Management, Insurance, Medicare, Product Development, Data Analysis, Enterprise Software, Governance
Education
University of Minnesota - Carlson School of Management 2003 — 2005
Minor
University of Minnesota-Twin Cities 2001 — 2005
B.BMEn
Pohang University of Science and Technology 2004 — 2004
Eidgenössische Technische Hochschule Zürich 2003 — 2003
BCBSNC 2009 - Present
BlueCross BlueShield of NC, Inc. 2009 - Present
Blue Cross and Blue Shield of North Carolina February 2007 - March 2009
Skills
Instructional Design, Technical Writing, Documentation
Education
East Carolina University 2003 — 2005
MA, English - Technical and Professional Communications
AntWorks Software Company May 2009 - Present
Syngenta 2008 - 2013
Sensus USA 2011 - 2012
BCBSNC March 2009 - August 2011
SAS October 2008 - April 2009
Syngenta 2007 - 2008
INEO January 2004 - October 2007
MercuryGate International November 2002 - September 2003
Northern Trust December 1999 - August 2002
Skills
SDLC, Outlook, Visio, Java, SharePoint, Process Improvement, Project Management, Analysis, MS Project, Project Planning, SQL, Requirements Analysis, Agile Methodologies, Oracle, Business Process, Software Development, Business Analysis, Software Project..., IT Strategy, Integration, Spring, Hibernate, Databases, Struts
Education
East Carolina University - College of Business 2004 — 2008
MBA, Finance
Osmania University 1995 — 1997
MSc, Instrumentation
BCBSNC January 2014 - Present
BCBSNC February 2012 - Present
Stock Building Supply January 2009 - February 2012
Stock Building Supply April 2007 - December 2008
Stock Building Supply April 2006 - March 2007
Stock Building Supply January 2004 - May 2006
Stock Building Supply December 1997 - December 2003
Skills
Business Analysis, Project Management, Process Improvement, Business Process, SharePoint, Vendor Management, Software Documentation, Business Intelligence, Business Process..., PMP, Quality Assurance, Software Implementation, Agile Methodologies, Business Strategy, Cross-functional Team..., Data Warehousing, ERP, IT Service Management, Management, Team Building, Strategic Planning
Education
Elon University 1988 — 1991
Bachelor of Arts, Major - Accounting; Minors - Business Administration and Computer Information Systems
North Carolina State University 1985 — 1987
Undergraduate Studies
CREE April 2014 - Present
Designs@Work March 2002 - Present
Nationwide Insurance March 2002 - Present
Allscripts August 2010 - December 2013
BCBSNC April 2002 - April 2012
Designed Moves, Inc. June 2001 - March 2002
Continental Office Environments March 2000 - April 2001
Globe Business Resources July 1998 - March 2000
The Danter Company March 1996 - March 1998
Model Home Interiors January 1994 - March 1996
Skills
Space-planning, Sales, Interior Design, Furniture, Renovation, Facilities Management, Project Management, Construction Consulting, Construction Management, Project Coordination, AutoCAD, Archibus, Process Improvement, Space planning, Real Estate Development, Residential Homes, LEED, Submittals, LEED AP, Green Building, Management, Construction, Sustainability, Interior Architecture, Commercial Real Estate, Contract Negotiation, Sustainable Design, Move Management, Design Research, Finish, Furnishings, FF&E, Custom Furniture, Architectural Drawings, Comprehensive Planning, Architectures, Contractors, Mixed-use, Contract Management, CAD, Space Planning
Education
The Ohio State University - The Max M. Fisher College of Business 1988 — 1993
Bachelor's Degree, Marketing
University of Cincinnati 1987 — 1988
East Carolina University 1984 — 1987
BCBSNC April 2008 - Present
Huff Consulting, LLC March 2005 - Present
fm:systems February 2006 - February 2008
Education
East Carolina University 1994 — 1997
Bachelors Degree, Information Technology and Management Information Systems
VGCC 1993 — 1994
Associate's degree, Radiologic Technology/Science - Radiographer
On-Site.com May 2015 - Present
Flexion Inc. April 2014 - May 2015
ReverbNation October 2012 - April 2014
Lulu.com July 2011 - September 2012
Duke University Health System October 2008 - June 2011
Digitalsmiths December 2007 - October 2008
Blue Cross and Blue Shield of North Carolina 2000 - 2008
BCBSNC November 2000 - December 2007
Skills
Java, JavaScript, Ruby, Ruby on Rails, Web Applications, SQL, Software Development, Unix, J2EE, Tomcat, Apache, Web Development, HTML, PostgreSQL, SOA, XML, Spring, Software Engineering, Automation, Perl, AJAX, Requirements Analysis, Security, UML, System Administration, Scrum, SDLC, OOP, MySQL, Linux, JSP, CSS, Python, Hibernate, DB2, Databases, Websphere, Application Development, Web Services, Eclipse, JUnit, JBoss, REST, EJB, Programming, Database Design, SOAP, XSLT
Education
Kent State University 1992 — 1994
Master of Arts (MA), English Language and Literature/Letters
Eastern Illinois University 1988 — 1992
BA, English
UNC Chapel Hill
Parallax Solutions, Inc. August 2014 - Present
BCBSNC April 2008 - July 2014
BCBSNC January 2005 - April 2008
BCBSNC January 2003 - December 2004
Parallax Computing, Inc. (self-employed) June 2001 - December 2002
Cisco Systems via Manpower Technical Services August 2000 - May 2001
LunaTech Systems (self-employed) December 1997 - June 2000
Manpower Technical Services June 1996 - December 1997
LunaTech Systems (self-employed) February 1995 - June 1996
Piedmont Technology Group February 1994 - February 1995
Skills
Enterprise Architecture, SDLC, IT Integration, High Availability, Enterprise Risk..., Enterprise IT Monitoring, Solution Architecture, Systems Engineering, Mechanical Product..., Technical Project..., Technical Leadership, Department Budgeting, Change Management, Event Management, Governance, Information Technology, IT Strategy, Outsourcing, Vendor Management, Management, Software Solution..., Enterprise Software, Unix, PMO, Architecture, Executive Management, Servers, System Deployment, Infrastructure, Pre-sales, Solaris, Architectures, Integration, Security, IT Service Management, SOA, Disaster Recovery, Strategy
Education
East Carolina University
Bachelor of Science, Industrial Technology & Industrial Technology Management
Texas State Technical College
AAS, Mechanical Design
U.S. Marine Corp.
BCBSNC April 2012 - Present
BCBSNC March 2010 - April 2012
BCBSNC January 2007 - March 2010
Cahaba Safeguard Administrators 2001 - 2007
Skills
Business Process..., HIPAA, Health Insurance, Insurance, Leadership, Managed Care, Medicare, Network Administration, Healthcare Industry, Provider Relations, Process Improvement, Health Policy, Healthcare
Education
East Carolina University 1999 — 2001
MBA, Business Administration
East Carolina University 1989 — 1994
BA, Psychology, Business Administration
BCBSNC May 2008 - Present
Fidelity Investments 2007 - 2008
Education
East Carolina University 1985 — 1989
BSBA, Business
East Carolina University - College of Business 1985 — 1989
Northrop Grumman Corporation September 2013 - Present
Strategic Analysis June 2008 - 2013
BCBSNC October 2006 - June 2008
IBM April 2001 - October 2006
Skills
Test Planning, Quality Center, Regression Testing, Software Quality..., User Acceptance Testing, Test Cases, Test Automation, System Testing, QTP, Test Management, Manual Testing, Testing, SDLC, Agile Methodologies, Quality Assurance, Defect Tracking, Requirements Analysis, Agile Testing, Performance Testing, SharePoint, PMP, Integration, Software Documentation, CMMI
Education
East Carolina University - College of Business 1993 — 1997
Bachelor of Science (B.S.), Management Information Systems
BCBSNC August 2011 - Present
BCBSNC October 2005 - August 2011
USAirways April 2003 - February 2005
USAirways January 1991 - April 2003
Skills
Customer Satisfaction, Customer Service, Health Insurance, Business Analysis, Insurance, Medicare, Process Improvement, Vendor Management, Call Center, Call Centers, Visio, Leadership, Access, HIPAA, Team Building
Education
Kentucky Christian University 1982 — 1986
BS, Education
Elon University 1981 — 1982
Bachelor of Science (B.S.), Education
BCBSNC June 2012 - Present
BCBSNC January 2012 - June 2012
UnitedHealthcare August 2011 - January 2012
UnitedHealthcare June 2010 - August 2011
UnitedHealthcare August 2008 - June 2010
UnitedHealthcare August 2007 - April 2008
The Rural Partnership May 2006 - August 2007
East Tennessee State University August 2005 - May 2006
Skills
Managed Care, HIPAA, Health Insurance, Healthcare, Healthcare Management, Hospitals, Insurance, Medicare, Medicaid, Provider Relations, Strategy
Education
East Tennessee State University 2004 — 2006
MA, Public Health, Communication
University of Virginia 1999 — 2004
BA, Communication, Business, Philosophy
Castlewood High School 1995 — 1999
Advanced Studies Diploma, General Studies
MetLife Global Technology May 2014 - Present
Deutsche Bank March 2013 - March 2014
Deutsche Bank Global Technology October 2011 - March 2013
Cisco July 2005 - July 2011
BCBSNC 2000 - 2005
BCBSNC 2000 - 2005
Qualex 1997 - 2001
Qualex 1997 - 2001
Skills
Data Warehousing, Data Modeling, Business Intelligence, Agile Methodologies, Analytics, Architectures, Business Intelligence..., Business Requirements, Data Analysis, Data Governance, Data Profiling, Enterprise Architecture, Integration, Quality Assurance, SDLC, Systems Analysis, XML, Business Analysis
Education
East Carolina University - College of Business 2000 — 2002
Master of Business Administration (MBA), Management Information Systems, General
East Carolina University 1990 — 1993
Bachelor of Arts (BA), Management Information Systems, General
Real Estate by Design 2013 - Present
Prudential Carolinas Realty 1994 - 2013
BCBSNC January 1991 - October 1994
GTE Data Services July 1987 - December 1990
Skills
Sellers, Buyer Representation, Relocation, New Home Sales, First Time Home Buyers, Listings, Single Family Homes, Short Sales, Condos, Foreclosures, Real Estate, Investment Properties, Buyers, REO, Townhomes
Education
University of South Florida 1989 — 1990
Public Administration
East Carolina University - College of Business 1983 — 1987
BS, Marketing Management
BCBSNC October 2011 - Present
Progress Energy October 2007 - October 2011
Skills
Budgets, Variance Analysis, Financial Reporting
Education
Western Carolina University 2013 — 2015
Master's degree, Project Management
Greensboro College 2000 — 2002
B.S., Accounting
East Carolina University - College of Business 1983 — 1988
BCBSNC September 2014 - Present
BCBSNC April 2013 - September 2014
BCBSNC April 2011 - August 2013
BCBSNC July 2005 - April 2011
Sara Lee 2002 - 2005
Sara Lee Business Services 2000 - 2005
eSequence 2000 - 2002
Skills
Process Improvement, Business Analysis, Business Process..., Vendor Management, Change Management, Cross-functional Team..., Program Management, Strategic Planning, SDLC, Project Management, SharePoint, PMP
Education
East Carolina University 1995 — 1998
MBA, Finance, IS
University of North Carolina at Chapel Hill 1989 — 1993
Bachelor, Communications
University of North Carolina at Chapel Hill
BCBSNC December 2011 - Present
BCBSNC September 2004 - December 2011
Education
East Carolina University
Bachelor of Science (BS), Health Education
Dixon Insurance School January 1989 - Present
BCBSNC 1993 - 2014
BCBSNC 1993 - 2014
BCBSNC 1993 - 2014
Skills
Customer Service, Public Speaking, Life Insurance, Small Business, Coaching, Training, Team Building, Insurance, Disability Insurance, Entrepreneurship, Fixed Annuities, Strategic Planning, Public Relations, Marketing, Advertising, New Business Development, Leadership, Long-term Care
Education
East Carolina University - College of Business 1961 — 1964
BS and MA, Business Education
United Guaranty Corporation June 2011 - Present
BCBSNC April 2009 - June 2011
BCBSNC September 2008 - April 2009
BCBSNC July 2005 - September 2008
Skills
SAS, Analysis, SQL, Data Analysis, Process Improvement, Finance
Education
East Carolina University 2003 — 2005
MS, Economics
University of North Carolina at Chapel Hill 1995 — 1999
BA, Biology
BCBSNC October 2012 - Present
BCBSNC December 1999 - October 2012
Blue Cross Blue Shield of North Carolina December 1999 - October 2012
Skills
Nursing, Health Insurance, HIPAA, Medicare, Managed Care, Provider Relations, Healthcare Industry, Healthcare, HMO, Utilization Management, Healthcare Information..., Medicare Part D, Disease Management, Healthcare Management
Education
East Carolina University 1982 — 1986
Bachelor's degree, Registered Nursing/Registered Nurse
Winston-Salem State University
Master of Business Administration (M.B.A.)
BCBSNC July 2009 - Present
Skills
Health Insurance, Group Benefits, Employee Benefits, Dental, Plan Design, Business Planning, Dentistry, Health Savings Accounts, Benefits Administration, COBRA, Sales, Disability Insurance, Workers Compensation, Healthcare, Insurance, Team Building, Managed Care, Leadership, Brokers
Education
East Carolina University 1986 — 1990
BSBA
Teksystems with RBC Bank September 2011 - Present
Signature Consultants at Bank of America August 2010 - July 2011
BCBSNC February 2010 - March 2010
Keane at Cisco Systems 2008 - 2009
Fidelity Investments 2007 - 2008
Winston Joseph Company 2006 - 2007
Pomeroy IT at IBM 2006 - 2006
UNC-Chapel Hill 2004 - 2006
Unified Network Services 1998 - 2000
Education
Durham Technical Institute
A.A.S., Business Computer Programming
East Carolina University
B.S., Housing & Management
BCBSNC December 2014 - Present
BCBSNC August 2013 - December 2014
Cane Creek Baptist Church 2000 - 2012
BCBSNC Foundation 2010 - 2011
BCBSNC April 1998 - February 2007
Skills
Access, Microsoft Office, HIPAA, Customer Service, Analysis, Research, Excel, Healthcare, Process Improvement, Insurance, Compliance, Data Analysis, Healthcare IT, PowerPoint, Security, Auditing, Outlook, Healthcare Information..., Microsoft Excel, Software Documentation, EDI, SharePoint, Business Analysis, Vendor Management, Quality Assurance, Training, Program Management, Leadership, Requirements Gathering, SDLC, Business Process, Health Insurance, Integration, ICD-10, Databases, Requirements Analysis, Medicare, Medicaid, Provider Relations, Managed Care, Healthcare Industry, Systems Analysis, Business Requirements, Business Process..., Business Intelligence, Crystal Reports, SQL, Data Warehousing, Information Technology
Education
University of North Carolina at Chapel Hill 1985 — 1988
Business / Pharmacy
Elizabeth City State University 1983 — 1985
Chemistry / Biology
Perquimans County High School
Delhaize Group December 2003 - Present
AERUS ELECTROLUX LLC July 1998 - November 2003
Settlers Life Insurance Company March 1995 - July 1998
BCBSNC September 1994 - March 1995
ATLANTIC MUTUAL INSURANCE March 1992 - September 1994
Coreast Saving Bank August 1989 - March 1992
Skills
DB2, Natural, ADABAS, IBM Mainframe, Unisys Mainframe, RPG, JCL, VSAM, MVS, TSO, ISPF, INSYNC, COBOLII, SDLC, Requirements Analysis, Requirements Gathering, z/OS, Endeavor, Fileaid, CICS, Unix, Demandtec, ClearCase, ClearQuest, Grocery Industry, Banking, Insurance, Visio, Process Improvement, SQL, Software Documentation, Business Analysis, Integration
Education
East Tennessee State University 1984 — 1985
Northeast State Technical School 1982 — 1984
Associate of Applied Science, Computer and Information Sciences and Support Services
East Tennessee State University 1980 — 1981
BCBSNC November 2010 - Present
BCBSNC July 2007 - November 2010
BCBSNC August 2001 - July 2007
Skills
Health Insurance, Process Improvement, Business Process, Requirements Gathering, Medicare, Leadership, HIPAA, Management, Project Planning, Performance Management, Software Documentation, Vendor Management, Data Analysis, Visio, Budgets
Education
Elon University 1990 — 1993
BA, Public Administration
IBM October 2012 - July 2013
Staples December 2011 - October 2012
Family Dollar January 2009 - July 2011
BCBSNC November 2007 - January 2009
North Carolina State University February 2003 - November 2007
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Loss Prevention, Retail Sales, Customer Service, Cashiering, Inventory Management, Inventory Control, Store Operations, Sales, Planograms, Customer Satisfaction, Profit, Microsoft Office, Microsoft Word, Fashion, Microsoft Excel, Cash Register
Education
East Carolina University 2000 — 2001
Bachelor of Arts (BA), Music Therapy/Therapist
Athens Drive High School 1996 — 2000
MetLife August 2015 - Present
Religent Health July 2014 - Present
Allscripts June 2013 - July 2014
Allscripts February 2013 - May 2013
Blue Cross and Blue Shield July 2012 - February 2013
BlueCross and BlueShield of North Carolina April 2010 - June 2012
BCBSNC November 2008 - April 2010
BCBSNC November 2007 - November 2008
BCBSNC July 2005 - October 2007
Hospital of Saint Raphael April 2004 - February 2005
Skills
Health Insurance, Project Portfolio..., Enterprise Software, Healthcare, Leadership, Software Project..., SDLC, HIPAA, Executive Management, Governance, Medicare, Strategic Planning, PMP, Visio, Vendor Management, Business Analysis, Program Management, Change Management, Process Improvement, Business Process..., Business Intelligence, Business Process, User Acceptance Testing, Project Planning, Employee Benefits, Cross-functional Team..., Integration, Insurance, Requirements Analysis, Business Requirements, Project Management, MS Project, SharePoint, Managed Care, Agile Methodologies, Requirements Gathering, PMO
Education
East Carolina University - College of Business
BCBSNC June 2014 - Present
UnitedHealth Group August 2011 - April 2014
UnitedHealth Group July 2006 - August 2011
Carilion Labs - Spectrum Laboratory Network March 2005 - July 2006
Skills
Insurance, Claim, Negotiation, Research, Management, Healthcare, HIPAA, Process Improvement, Health Insurance, Leadership, Team Building, Microsoft Office, Time Management, Customer Service, Outlook, Data Entry
Education
Liberty University 2015 — 2018
Master's degree, Professional Counseling
Liberty University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology
Forsyth Technical Community College 2008 — 2012
Associates of Arts, Pre-Major Psychology
ECPI College of Technology 2005 — 2006
Associates of Health & Science, Medical Administration
ECPI College of Technology 2004 — 2005
Diploma of Health & Science, Medical Administration
UNC Physicians Network 2014 - Present
UNC Physicians Network 2012 - 2014
BCBSNC 2012 - 2012
Duke University Health System 2010 - 2011
UNC Hospitals 2009 - 2010
Skills
Healthcare Management, Case Management, Nursing, EMR, Healthcare, Hospitals, Utilization Review
Education
East Carolina University 2008 — 2010
MSN, Leadership, Acute Care
BCBSNC May 1997 - December 2014
Wesley Long Community Hospital June 1996 - May 1997
Skills
Leadership, Analysis, Finance, Microsoft Excel, Financial Reporting, Management, Access, Business Analysis, Financial Analysis, Accounting, Space Management, Corporate Real Estate, Customer Service, Project Management, Contract Negotiation, Budgets, Process Improvement, Strategic Planning, Team Building, Insurance
Education
North Carolina State University 1995 — 1996
MAC, Accounting
Elon University 1992 — 1996
BS, Accounting
Fujistu September 2008 - Present
BCBSNC 2008 - 2012
Skills
WebSphere Application..., Pega PRPC, Serena Dimensions, SDLC, DB2, EAI, Enterprise Architecture, Oracle, SOA, Websphere, Middleware, Technical Leadership, WebSphere MQ, Java Enterprise Edition, Unix, Wily Introscope, Serena Changeman, Solution Architecture
Education
East Carolina University - College of Business 2004 — 2008
Bachelor of Business Administration (BBA), Management Information Systems, General
BCBSNC April 2013 - Present
Duke Raleigh Hospital August 2011 - March 2013
Rex Healthcare March 1998 - August 2011
Skills
Healthcare, Oncology, Health Education, Pediatrics
Education
Presbyterian Hospital School of Nursing 1995 — 1997
Diploma, Registered Nursing/Registered Nurse
East Carolina University 1990 — 1995
Bachelor of Arts (B.A.), Psychology
North Carolina Hospital Association February 2015 - Present
BCBSNC September 2014 - January 2015
Cardno ENTRIX December 2010 - October 2014
TCRDC at Duke July 2010 - December 2010
UNC-Chapel Hill July 2002 - December 2010
Skills
Stata, Econometrics, Statistics, R, Economics, LaTeX, Research, Data Analysis, Microeconomics, Statistical Modeling, Gauss, Project Management, Team Management, QAQC, Budget Proposals, Budget Monitoring, Quantitative Analytics, Proposal Writing, SAS, Policy Analysis, Data Management, University Teaching, Mathematical Modeling, Economic Research, Econometric Modeling, Environmental Economics, Analysis, Data Mining
Education
University of Southern California 1997 — 2002
PhD., Economics
EHESS - Ecole des Hautes Etudes en Sciences Sociales 1996 — 1997
DEA, Economics/Econometrics
Universite de Toulouse I 1996 — 1997
DEA, Economics/Econometrics
Université Louis Pasteur (Strasbourg I) 1991 — 1996
DEA, Economics
LabCorp August 2015 - Present
Acumen Physician Solutions/ Fresenius Medical August 2011 - July 2015
BCBSNC October 2006 - July 2011
T-Systems January 2004 - September 2006
Verizon (Bell Atlantic Network Integrations) July 2000 - March 2001
Verizon (Bell Atlantic Network Integration December 1998 - July 2000
EDS October 1995 - November 1998
EDS November 1988 - October 1995
Skills
Program Management, Project Management, SDLC, Vendor Management, Cross-functional Team..., Management Consulting, Leadership, Business Analysis, Process Improvement, Change Management, Business Process, PMP, PMO, Project Delivery, Management, CRM, Resource Management, Team Management, Project Portfolio...
Education
Eastern Kentucky University
Bachelor's Degree, Marketing/Marketing Management, General; Management/Administrative Management
BCBSNC July 2012 - January 2015
East Carolina University August 2010 - May 2012
BCBSNC May 2011 - August 2011
NASCAR May 2010 - August 2010
Winston-Salem State University January 2008 - August 2010
BCBSNC May 2009 - July 2009
Skills
Public Speaking, Social Media, Editing, Writing, Spanish, Microsoft Office, Healthcare, Event Planning, Public Relations, Press Releases, Fundraising, Research, Community Relations, Non-profits, Event Management, Media Relations, Public Health, Worksite Health..., Nonprofits, Social Media Marketing, Higher Education, Marketing, Qualitative Research, Community Development, Training, Health Promotion, PowerPoint, Social Networking, Newsletters
Education
East Carolina University 2010 — 2012
MA, Communication
Winston-Salem State University 2006 — 2010
BA, Mass Communication, Spanish
BCBSNC February 2008 - Present
Blue Cross and Blue Shield of North Carolina May 2000 - February 2008
Skills
Financial Reporting, Insurance, Leadership, Process Improvement, Project Management, Accounting, Management, Sales Management, Health Insurance, Microsoft Excel, Financial Analysis, Internal Controls, Risk Management, Business Objects, Employee Benefits, Access, Business Analysis, Internal Audit, Auditing, Account Reconciliation, Sarbanes-Oxley Act, Fixed Assets, Fixed Asset Management, Lawson Systems, General Ledger Close..., General Ledger JE &..., Facets, MHS, Lawson Addins
Education
Pfeiffer University 2003 — 2005
Master of Business Administration (M.B.A.), Accounting and Business/Management, 4.0
East Carolina University 1980 — 1981
None, Minor Computer Science & other Studies, 4.0
East Carolina University 1975 — 1979
BSBA Accounting, Business Administration and Accounting, 3.3
SYSTEMTEC May 2007 - February 2010
Terminix Triad January 2006 - January 2007
Moses Cone Health System September 2000 - February 2005
BCBSNC November 1995 - June 1999
Blue Cross and Blue Shield of Western New York November 1985 - March 1995
Education
ECPI University 2005 — 2007
AAS, Computer Electronics Engineering Technology
BCBSNC February 1988 - December 1993
Education
East Carolina University - College of Business 1986 — 1987
MBA, Business Administration
Meredith College
BS, Business Administration
Alamance Community College, Graham, NC February 2013 - Present
BCBSNC March 2006 - June 2012
Skills
Access
Education
Liberty University 2014 — 2016
Master of Accounting, Accounting
Elon University
Bachelor's degree, Accounting
High Point Regional Health System December 2011 - Present
BCBSNC March 2002 - July 2011
Skills
Hospitals, Healthcare Management, EMR, Nursing, Healthcare Information..., Inpatient, Patient Safety, Critical Care, Home Care, Radiology, Healthcare Consulting
Education
East Carolina University 1970 — 1972
Master of Arts (M.A.), Vocational Rehabilitation Counseling/Counselor
Wake Forest University 1966 — 1970
Bachelor of Arts (B.A.), Psychology
BCBSNC February 2012 - Present
Education
Elon University 1991 — 1996
Bachelor of Arts (B.A.), Human Services
ECPI University May 2013 - Present
BCBSNC February 2012 - September 2012
Forsyth Medical Center January 2009 - December 2009
Skills
Cpr Certified, BLS, Nursing, Patient Education, Patient Safety, Healthcare, Medical Terminology, Nursing Education, Vital Signs, Critical Thinking, Clinical Research, Medication..., Phlebotomy, EKG, ACLS
Education
ECPI university greensboro campus 2013 — 2014
Practical nursing, Licensed Practical/Vocational Nurse Training
East Carolina University 2003 — 2005
BCBSNC February 2005 - Present
BCBSNC February 2005 - November 2007
University of North Carolina at Chapel Hill August 2002 - February 2005
Skills
Health Insurance, Process Improvement, Business Analysis, Vendor Management, Claim, SDLC, Employee Benefits, Medicare, Customer Service, Call Centers, Risk Management, Access, HIPAA, Software Documentation, Training
Education
ECPI University 2000 — 2001
Diploma, Medical Office Management/Administration, 3.0
Eastern Alamance High School 1988 — 1992
High School, General Studies, A
Wake Internal Medicine Consultants, Inc. and affiliates...A family of Advanced Healthcare Practices May 2013 - September 2014
WakeMed 2014 - 2014
Physicians East p.a November 2010 - May 2013
BCBSNC October 2007 - August 2009
Manpower May 2007 - October 2007
Skills
Healthcare, Sales, Hospitals, Public Speaking, Healthcare Management, Clinical Research, New Business Development, Negotiation, Business Strategy, Process Improvement
Education
East Carolina University 2001 — 2005
Bachelor's Degree, Business Education
Duke Energy Corporation May 1981 - Present
BCBSNC January 2007 - April 2007
Skills
Project Management, Process Improvement, Project Planning, Leadership, Program Management, Analysis
Education
Piedmont Community College 2011 — 2012
Medical Insurance Coding Specialist/Coder
East Carolina University 1970 — 1974