BCBSNC Company
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
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2,158 BCBSNC employees in database. Find out everything there's to know about BCBSNC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BCBSNC Employees
Merz North America February 2015 - Present
BCBSNC March 2012 - February 2015
Humana April 2011 - March 2012
Humana April 2009 - April 2011
Humana March 2006 - March 2009
Skills
Reporting & Analysis, Financial Analysis, Competitive Analysis, Data Analysis, Market Analysis, Needs Analysis, Consultancy, Analytics, Financial Modeling, Trend Analysis, Forecasting, Data Modeling, Business Plan..., Process Improvement, Strategic Planning, Cross-functional Team..., Project Execution, Excel, Pivot Tables, Access, PowerPoint, PL/SQL, MapPoint, SharePoint, Workflow, SAS, Teradata, Oracle SQL, Microsoft SQL Server, Microsoft Excel, Project Management, Leadership, Management, Budgets, Health Insurance, Statistics, Project Planning, Business Analysis, Business Development, Business Intelligence, Managed Care, Pharmacy Benefit..., Health Care Reform, Business Objects, Database Design, Analysis, Consulting, Business Planning
Education
University of North Carolina at Chapel Hill 2013 — 2014
Graduate Certificate in Clinical Information Science (CIS), Carolina Health Informatics Program (CHIP)
University of Louisville 2009 — 2011
MBA, Entrepreneurship
HHL - Leipzig Graduate School of Management 2010 — 2010
Exchange Program, International Business
University of Kentucky 2001 — 2005
B.S., Finance
CVS Caremark Corporation May 2014 - May 2015
Optimity Advisors October 2013 - April 2014
Optimity Advisors September 2011 - September 2013
BCBSNC May 2010 - May 2011
UNC Health Care May 2009 - May 2010
Skills
Microsoft Word, Data Analysis, Business Requirements, Business Process..., MS Project, Resource Management, Software Development..., Microsoft Excel, Contract Management, External Audit, Healthcare, Business Development, Strategic Planning, Health Economics, Medicaid Managed Care, Pharmacy Benefit..., Requirements Gathering, SDLC
Education
The Tuck School of Business at Dartmouth 2015 — 2017
MBA Candidate
University of North Carolina at Chapel Hill 2007 — 2011
Bachelors of Science in Public Health, with Highest Honors and Distinction, Concentration: Health Policy and Management, Gillings School of Global Public Health
BCBSNC November 2014 - Present
Blue Care Network April 2014 - October 2014
UnitedHealth Group August 2011 - February 2014
Skills
SDLC, XML, Agile Methodologies, SQL, Databases, Web Services, Microsoft SQL Server, Software Development, Quality Center, User Acceptance Testing, Web Applications, Visio, Project Management, Business Analysis, Requirements Gathering, Requirements Analysis, Integration, HP Quality Center
Education
Troy University
Master of Business Administration (MBA)
University of Pune
Virginia International University
Master's degree
NC Farm Bureau February 1996 - Present
Southern Farm Bureau Life Insurance Company February 1996 - Present
BCBSNC 1996 - Present
Skills
Group Insurance, Term Life Insurance, Whole Life, Disability Insurance, Homeowners, Life Insurance, Permanent Life Insurance, Long-term Care, Fixed Annuities, Umbrella Insurance, Long Term Care Insurance, Health Insurance, Commercial Insurance, Property, Insurance, Workers Compensation, Retirement Planning, Commercial Lines, Renters, Inland Marine, Universal Life, Licensed Life, Flood Insurance, Key Person Insurance, Licensed Property, Personal Lines Auto, Buy-sell Agreements, Licensed Life Insurance..., IRAs, Roth IRA
Education
UNCW 1986 — 1990
Bachelor of Science, Business, Management, Marketing, and Related Support Services
The American College
LUTCF, FSS
TrialCard January 2014 - Present
Gap Inc. August 2013 - October 2014
JRiley Consulting December 2011 - January 2014
ClinForce November 2008 - December 2011
Kelly Services October 2007 - November 2008
BCBSNC August 2004 - August 2007
PriceWaterhouse-Coopers/Mellon HR Solutions February 2000 - August 2004
Skills
Employee Relations, Recruiting, Human Resources, Employee Benefits, New Hire Orientations, Leadership, PeopleSoft, Screening, Customer Service, Onboarding, Benefits Administration, Sourcing, Outlook, Hiring, Performance Management, Team Building, Background Checks, Payroll, Interviewing, HRIS, Office Management, Claims, Customer Satisfaction, 401k, Microsoft Excel, Social Networking, Keyword Research, Online Research, Personnel Supervision, Problem Solving, Job Fairs, Staff Supervision, Terminations, I-9 Compliance, Customer Oriented, Insurance, Scheduling, Microsoft Word, Attrition, Internet, Twitter, Youth Mentoring, Performance Improvement, Call Center, Cold Calling, Retail
Education
Strayer University-North Carolina 2009 — 2012
Master of Business Administration (M.B.A.)
Strayer University 2009 — 2011
Executive Graduate Certificate
Strayer University 2004 — 2007
Bachelor of Business Administration (B.B.A.)
Allscripts March 2006 - March 2015
Growing Child Pediatrics March 2003 - March 2006
Coventry Health Care, an Aetna Company 2001 - 2002
BCBSNC 2000 - 2001
Skills
Skilled Multi-tasker, Organization Skills, Strategic Planning, Employee Training, Software Implementation, Communication, Management, Time Management, Medical Billing, Crystal Reports, Expense Reports, Reporting & Analysis, Scheduling, Managing Workflow, Business Intelligence
Education
Strayer University 2015 — 2018
Marketing
Vance-Granville Community College 2002 — 2004
Medical Office Administration
Wake Technical Community College 1996 — 1998
General Studies
BCBSNC June 2014 - Present
Concept Software & Services Inc March 2013 - February 2015
Skills
Eclipse, Java Enterprise Edition, Web Services, XML, Java
Education
University of Central Florida 2010 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
PDQ Restaurants December 2012 - August 2014
BCBSNC June 2013 - August 2013
Rex Healthcare June 2013 - August 2013
Skills
Time Management, Menu Development, Hospitality, Food & Beverage, Data Entry, Cash Register, Cashiering
Education
The Ohio State University 2014 — 2018
Sophomore
Sanderson High School 2010 — 2014
Senior
BCBSNC January 2010 - Present
Hill, Chesson, & Woody May 2008 - November 2009
Principal Financial Group February 2003 - May 2008
Purina Mills, LLC (Land O'Lakes, Inc) January 1998 - January 2003
Skills
Insurance, Employee Benefits, Health Savings Accounts, Cost Benefit, Disability Insurance, Health Insurance, Risk Management, Underwriting, Account Management, Analysis, Finance, Life Insurance, General Insurance, Liability, Group Insurance, Training, Claim, Leadership, Sales, Brokers, Management, Term Life Insurance, Strategy, Strategic Planning, Team Building, Marketing
Education
The University of South Dakota 1993 — 1997
BS, Business Administration w/Marketing Emphasis
Washington High School 1990 — 1993
Gateway
BCBSNC September 2013 - Present
Avaya January 2013 - August 2013
ATS Inc January 2006 - December 2012
IBM Corporation January 2001 - January 2006
Self Employed: Professional Golfer January 1998 - January 2001
Williams Power Corporation June 1994 - January 1998
Skills
Procurement, Manufacturing, Compliance, Cost, Budgeting, Engineering, Customer Relations, Customer Service, Budgets, Strategy, Project Management, Leadership, Management, Project Planning, Purchasing, Outsourcing
Education
The University of Akron 1989 — 1994
BS, Mechanical Engineering
Perry High School, Perry Ohio
Thinking Maps, Inc May 2014 - Present
WeejeeLearning March 2013 - April 2014
BCBSNC November 2012 - March 2013
Oregon Health & Science University May 2010 - March 2013
PMI March 2010 - May 2010
Global Compliance / Brightline Compliance January 2005 - February 2010
C4K
Artspace, Inc. December 1998 - December 2001
Education
San Francisco State University
Bachelor of Fine Arts (BFA)
University of California, Los Angeles
Design
Morgan Stanley June 2015 - Present
Deloitte December 2010 - June 2015
Aon Consulting May 2009 - December 2010
BCBSNC May 2008 - July 2008
Skills
PowerPoint, Microsoft Excel, Data Analysis, Process Improvement, Business Analysis, Microsoft Office, Benefits Administration, Project Management, Performance Management, Human Capital, Management Consulting, Business Process..., Business Transformation, Organizational Design, Outsourcing, Vendor Management
Education
Wake Forest University 2005 — 2009
BS, Business
Temple University 2007 — 2007
Study Abroad, Business
UNC Health Care April 2014 - Present
BCBSNC August 2013 - March 2014
Xcel Energy March 2008 - April 2013
Hoskins and Associates January 2003 - April 2013
ECMC December 1999 - March 2008
McGladrey December 1998 - July 1999
Thomas Moore, Inc. September 1997 - November 1998
Schechter Dokken Kanter September 1994 - September 1997
Skills
CPA, Certified Internal..., Certified Fraud Examiner, Auditing, Fraud Detection, Utilities, Education, Writing, Investigation, Sarbanes-Oxley, Tax Preparation, Accounting, Risk Management, Internal Controls, Analysis, Accounts Payable, Internal Audit, Sarbanes-Oxley Act, Process Improvement, Account Reconciliation, Financial Analysis, Risk Assessment, Financial Reporting
Education
University of California, Riverside 1990 — 1993
Bachelor of Science (BS), Math and Economics
California State University - San Bernardino 1994 — 1994
Post-Baccelaureate Certificate, Accounting
Hewlett-Packard July 2013 - Present
Gap Inc. May 2012 - Present
Ellie Mae 2014 - 2014
AOC - California Courts June 2011 - May 2012
Kaiser Permanente October 2010 - May 2011
BCBSNC July 2007 - September 2010
IBM July 2004 - June 2007
Skills
Agile Methodologies, Test Driven Development, Web Applications, Web 2.0, WebSphere Application..., Weblogic, Tomcat, JBoss Application Server, Core Java, JAVA / J2EE Developer, Spring, Spring RS, Spring Batch, Spring MVC, Spring DAO, Spring WS, Spring AOP, Web Services, JMS, EJB 2.X, Oracle, MySQL, DB2, Hibernate, Hadoop, Cassandra, JavaScript, HTML, jQuery UI, spine js, Struts 1.X, CSS, Ant, Maven, Apache Ivy, Jersey, XML Schema, SoapUI, SOAP, XML, JSON, JAXB, AJAX, Ruby, JUnit, REST, Mockito, HP-UX, Unix Shell Scripting, AIX
Education
University of Madras
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Towers Watson July 2010 - Present
Hewitt Associates August 1997 - July 2010
BCBSNC June 1995 - August 1997
Coventry Health Care 1993 - 1995
Skills
Actuarial Science, Pensions, Actuarial Consulting, Actuaries, Defined Benefit
Education
University of Illinois at Urbana-Champaign 1989 — 1993
B.S., Actuarial Science
BCBSNC August 2012 - Present
Cisco Systems January 2012 - June 2012
Coty Inc. 2010 - 2011
Life Sciences Law 2009 - 2010
J. Shannon Rouse CPA January 2007 - May 2008
Compass Lexecon 1989 - 1998
Swiss Bank Corp. January 1988 - July 1989
Skills
Business Analysis, Healthcare, Consulting, Variance Analysis, Financial Analysis, Forecasting, Cost Accounting, Financial Reporting, Pricing, Accounting, Mergers & Acquisitions
Education
The University of Chicago
Bachelor’s Degree, Biological Sciences with Honors
The University of Chicago Booth School of Business
Master of Business Administration (M.B.A.), Finance and Health Administration
BCBSNC April 2001 - Present
Skills
Business Analysis, Auditing, Data Analysis, Business Process, Data Mining, Health Insurance, Training, HIPAA, Insurance, Process Improvement, Software Documentation, Access, Analysis, Leadership, Business Process..., Medicare, Data Modeling, Medicaid, Cross-functional Team..., Healthcare Management, Strategic Planning, Vendor Management
Education
Strayer University
Master of Business Administration (MBA), Business Administration and Management, General
Strayer University (VA)
Master of Business Administration
Erin Costa Photography, LLC June 2011 - Present
BCBSNC March 2012 - March 2014
Prévoir Special Events, LLC December 2010 - November 2012
C.H. Robinson Worldwide, Inc. March 2010 - May 2011
C.H. Robinson Worldwide, Inc.- Valley Forge, PA January 2008 - March 2010
Skills
Photography, Volunteering, Event Planning, Social Media, Marketing, Account Management, Customer Service, Social Media Marketing, Event Management, Sales, Advertising, Social Networking, PowerPoint, Marketing Strategy, Microsoft Office, Email Marketing, Facebook, Microsoft Excel, Public Relations, Strategic Planning, Management
Education
University of North Carolina at Wilmington 2003 — 2007
Marketing, Marketing and Operations Management
The University of Manchester 2006 — 2006
Marketing
Kraft Foods Group 2015 - Present
Tuck School of Business at Dartmouth College August 2014 - Present
BCBSNC September 2013 - August 2014
BCBSNC May 2010 - September 2013
BCBSNC June 2009 - April 2010
BCBSNC January 2008 - May 2009
Skills
Health Insurance, Financial Analysis, Financial Reporting, Analysis, Business Objects, Accounting, SAS
Education
University of North Carolina at Chapel Hill 2005 — 2009
Bachelor of Science (BS), Business Administration, 3.5
Dartmouth College - The Tuck School of Business at Dartmouth
MBA Candidate, Class of 2016, Marketing; Strategy
Healthstat, Inc. 2008 - Present
BCBSNC 2000 - 2006
CIGNA 1997 - 1999
Skills
Informatics, Healthcare Management, Healthcare, Health Insurance, Disease Management, Managed Care, Medicine, EMR
Education
University of Kentucky
MD, MHA
University of Louisville
BS, MS
Duke Energy Corporation March 2013 - August 2013
Fidelity Investments September 2012 - March 2013
GlaxoSmithKline July 2011 - October 2012
Progress Energy January 2010 - July 2011
GlaxoSmithKline December 2008 - January 2010
BCBSNC April 2008 - September 2008
GlaxoSmithKline June 2005 - October 2007
Schwab Performance Technologies August 2003 - October 2004
eMerging Information Systems January 2001 - July 2002
Zingbill, Inc July 2000 - January 2001
Skills
Project Management, Management, Staff Development, SDLC, Software Development, Project Planning, Product Management, Software Documentation, Quality Assurance, Leadership, Program Management, Business Analysis, Vendor Management, Telecommunications, Change Management, Integration, Process Improvement, Team Management, Product Development, Disaster Recovery, Start-ups, PMP, Business Process..., PMO, Requirements Analysis, MS Project, SharePoint, Excel & VBA automation, Cross-functional Team..., Software Project..., Visio, Project Portfolio..., ERP, IT Strategy, Business Process, IT Management, ITIL, Business Intelligence, Enterprise Architecture, Database Design, IT Service Management, Resource Management, Outsourcing, Agile Project Management, Information Technology, Requirements Gathering, Testing, CRM, IT Operations, Databases
Education
The Ohio State University 1969 — 1973
BSc, Geology & Mineralogy
CED FastTrac program 2004 — 2004
FastTrac Certificate, Business Development
Xerium Technologies, Inc. January 2015 - Present
PRA International July 2012 - January 2015
PRA International November 2009 - July 2012
Dixon Hughes PLLC May 2007 - November 2009
BCBSNC August 2004 - May 2007
KPMG LLP August 1992 - August 2004
Skills
Tax, Partnership Taxation, Corporate Tax, FIN 48, S Corporations, Tax Accounting, Accounting, Financial Reporting, SEC Filings, Internal Controls, US GAAP, Sarbanes-Oxley Act, GAAP
Education
University of Illinois at Urbana-Champaign - College of Business 1988 — 1992
BS, Accountancy
Palmetto GBA (subsidiary of BCBSSC) March 2012 - Present
BCBSNC May 1998 - July 2011
BlueCross BlueShield of North Carolina November 1995 - May 1998
BCBSNC February 1987 - November 1995
Skills
HIPAA, Business Analysis, Project Management, Health Insurance, Coaching, Process Improvement, Insurance, Vendor Management, Customer Service, Cross-functional Team..., Change Management, Program Management, Strategic Planning, Leadership, SDLC, Management, Mergers & Acquisitions, Business Process..., PMP, Requirements Gathering, Team Building, Managed Care, Organizational..., Contract Negotiation, Medicare, Healthcare, Healthcare Information..., Call Centers, Visio, Analysis, Governance, Financial Analysis, Data Analysis, Risk Management, Project Portfolio..., Training, Strategy, Budgets
Education
University of North Carolina at Chapel Hill 1979 — 1980
M.Ed.
University of Delaware
B.S., Education
UNC-CH Gillings School of Global Public Health August 2011 - Present
DOCS October 2006 - Present
UNC-CH Gillings School of Global Public Health August 2012 - December 2013
UNC-CH Hospital School of Medicine March 2010 - April 2011
BCBSNC May 2008 - July 2008
East Carolina University August 2007 - May 2008
Rho April 2004 - July 2006
UNC Hospitals June 1996 - April 1998
Skills
Epidemiology, Stata, SAS, SPSS, Biostatistics, Logistic Regression, Data Management, Clinical Research, Public Health, Clinical Data Management, UCINet/NetDraw, ArcGIS, EpiInfo, EpiData, Linear Regression, Multivariate Analysis, Univariate Analysis, Survival Analysis, Database Design, Qualitative Research, Inform/Architect, Clinical Trial..., Grant Writing, VBScript
Education
UNC-Chapel Hill Gillings School of Global Public Health 2011 — 2015
PhD, Epidemiology (Infectious Diseases)
The Brody School of Medicine at East Carolina University 2007 — 2009
MPH, Health Education and Promotion
University of North Carolina at Chapel Hill 1995 — 2002
BA, Anthropology (Medical Anthropology)
North Carolina School of Science and Mathematics 1993 — 1995
Diploma
BCBSNC January 2013 - Present
NTT Data Corporation June 2010 - Present
Sony Electronics June 2010 - December 2012
SanDisk April 2009 - May 2010
Sony Electronics June 2007 - March 2009
Satyam Computer Services Ltd August 2005 - June 2006
FAC Soft Technologies February 2002 - July 2005
Skills
Business Objects, Data Warehousing, Business Intelligence, Data Migration, Web Intelligence, Dashboard, Databases, Oracle, SAP BW, Business Analysis, SharePoint, SAP, PL/SQL, ETL, SDLC, Requirements Analysis, Integration, CRM, Data Modeling, Informatica, OLAP, Enterprise Architecture, Business Requirements, Business Objects Data..., SAP Implementation, Data Warehouse..., Solution Architecture, Data Integration, Cognos, SAP BI, Architectures, Master Data Management, Teradata, DB2, Crystal Reports, Business Intelligence..., Requirements Gathering
Education
University of Madras 1997 — 2001
Bachelor of Engineering, computer Sciences
MED-EL October 2013 - Present
Orange County Triangle SportsPlex September 2012 - June 2013
Blue Cross and Blue Shield of North Carolina November 2009 - December 2011
Blue Cross Blue Shield of NC June 2001 - November 2009
BCBSNC December 1996 - June 2001
Skills
Microsoft Office, HIPAA, Data Entry, Claims Handling, Customer Service, Coordination of Benefits, Quality Auditing, Problem Solving, Training, Employee Benefits, Medicare, Claim, Health Insurance, Healthcare, Insurance, Leadership, Process Improvement
Education
Strayer University-North Carolina 2003 — 2008
Bachelor of Science (BS), Computer Networking/Minor in Business
BCBSNC August 2006 - Present
BCBSNC February 2005 - August 2006
NC Department of Health and Human Services 2001 - 2005
Skills
Public Health, Managed Care, Healthcare, Healthcare Management, Health Insurance, Healthcare Consulting, EMR, Health Promotion, Strategic Planning, EHR, Business Process..., Strategy, Organizational..., Fundraising, Program Development
Education
UNC Chapel Hill 2004 — 2006
MHA, Healthcare Administration
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2003 — 2004
Emerging Leader in Public Health Fellow
Universidad Central de Venezuela
BS, DDS, Science/Healthcare/Dentistry
BCBSNC February 2013 - Present
Mutual Group Benefits/HF Financial August 2008 - December 2012
Mercer Insurance Group October 2006 - May 2008
First Travelcorp January 1992 - June 1998
Passport Travel Inc. January 1988 - January 1992
Skills
Account Management, Benefits Administration, Communication Skills, Corporate Benefits, Client Liaison, Healthcare Reimbursement, Flexible Spending..., Health Savings Accounts, Section 125 Plans, Meeting Facilitation, Coordination of Benefits, Employee Wellness..., Employee Assistance..., Maintaining Strong..., Vendor Relationships, Risk Management, Training, Insurance, Health Insurance
Education
The American College 2011 — 2013
RHU Designation
Union College 1982 — 1985
B.S.
Anthem, Inc. July 2014 - Present
BCBSNC April 2014 - Present
WellPoint May 2011 - March 2014
First Home Care September 2008 - June 2011
Marketing Software Company February 1993 - May 2004
Skills
Visio, Data Analysis, Process Improvement, Business Analysis, SAS, Data Warehousing, SDLC, Requirements Gathering, Analytics, Requirements Analysis, Healthcare Information..., SQL
Education
University of California, Irvine 1977 — 1981
BA, Economics
BCBSNC January 2014 - Present
BCBSNC November 2010 - Present
The TriZetto Group October 2009 - November 2010
The TriZetto Group 2005 - 2009
Covad Communications 2003 - 2005
Raindance Communications 2001 - 2003
Inflow 1999 - 2000
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Business Process, Program Management, Quality Assurance, Testing, Agile Methodologies, Healthcare Information..., Process Improvement, Project Management, Management, Business Requirements, Leadership, Analysis, Software Documentation, Business Intelligence, Microsoft SQL Server, Integration, Data Center, PMP, Enterprise Architecture, Analytics, Data Analysis, Vendor Management, SharePoint, Business Process..., Oracle, Enterprise Software, Requirements Gathering, Software Project...
Education
University of Denver - Daniels College of Business 1999 — 2001
Master's of Science in Management
The Ohio State University 1998 — 1999
Masters, Education & Sports Sciences
University of Colorado Boulder 1993 — 1997
BA, Kinesiology
Bennington Enterprises, LLC January 1985 - Present
BCBSNC 1996 - 2013
Blue Cross Blue Shield of North Carolina April 1996 - December 2003
Blue Cross Blue Shield of NC 1996 - 2003
Laurel Communications, Inc. January 1985 - April 1996
Colonial Penn Group August 1978 - February 1985
ITT Corporation January 1977 - August 1978
The Allen Group August 1971 - January 1977
Eaton Corporation January 1969 - July 1971
The Bayless Kerr Company January 1967 - January 1969
Skills
Nonprofits, Strategy, Training, Public Relations, Advertising, Organizational..., Program Management, Fundraising, Strategic Planning, Non-profits, Leadership, Media Relations, Public Speaking, Event Management, Management
Education
University of Dayton 1962 — 1965
BA, Journalism
University of Dayton 1961 — 1965
BA Journalism
BCBSNC September 2014 - Present
BCBSNC February 2014 - September 2014
Advance Community Health (formerly Wake Health Services, Inc.) August 2012 - February 2014
NC Division of Public Health September 2008 - August 2012
Wake County WIC 2007 - 2008
Univeristy of Florida 2007 - 2007
Skills
Nutrition, Dietetics, Diabetes Care, Diabetes Management, Nutrition Education, Nutritional Counseling, Writing, Social Media, Health Communication, Social Marketing, Online Content Creation, Editing, Proofreading, Public Health, Community Outreach, Program Evaluation
Education
University of Florida 2005 — 2007
MS, Food Science and Human Nutrition
University of Florida 1998 — 2002
Bachelor of Science (B.S.), Food Science and Human Nutrition
The Cheerful Word January 2008 - Present
Caregiver for Mom 2004 - 2011
NewsRx March 2004 - October 2006
Self-employed October 1993 - March 2004
Haht Commerce 2000 - 2001
BCBSNC September 1997 - July 2000
Medbill, Inc. August 1991 - September 1993
O'Meghan Corporation February 1987 - August 1991
Customer Communication Systems March 1987 - September 1987
Emerson Industrial Controls February 1986 - February 1987
Skills
Editing, Publishing, Storytelling, Interviews, Public Speaking, Books, Marketing, Editorial, Copy Editing, Publications, Training, Magazines, Blogging, Leadership, Creative Writing, Journalism, Published Author, Research, Management, Teaching, History, Personal History, Life Story Books, Guided Memoir Writing..., Audio recording life..., Newsletters
Education
State University of New York College at Buffalo 1982 — 1986
B.A., Public Communication
WellCare Health Plans September 2015 - Present
BCBSNC January 2010 - August 2015
BCBSNC February 2008 - January 2010
BCBSNC October 2005 - February 2008
BCBSNC May 2002 - October 2005
Electronic Data Systems February 2001 - May 2002
Cigna Healthcare September 1999 - February 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Analysis, Outlook, Microsoft Word, Access, HTML, Windows, PowerPoint, Business Analysis, Leadership, Visio, Budgets, Insurance, Process Improvement, English, Teaching, Photoshop, Negotiation, Editing, C++, Java, Training, C, Agile Methodologies, SDLC, Business Process Mapping, Business Process Design, Business Process..., Strategic Consulting, Pegasystems PRPC
Education
University of Colorado Denver 2013 — 2013
Certified Business Analyst, Business/Office Automation/Technology/Data Entry
Shaw University 1994 — 1998
Bachelor of Arts (BA), Criminal Justice/Police Science
BB&T December 2013 - Present
BCBSNC November 2010 - December 2013
Digitalsmiths June 2009 - March 2010
BCBSNC January 2000 - January 2009
BCBSNC January 1997 - January 2000
Skills
Agile Methodologies, DB2, Java Enterprise Edition, SDLC, Scrum, Software Development, Cross-functional Team..., JavaScript, Oracle, SQL, Web Applications, Websphere, PMP, Project Management, Requirements Analysis, Integration, Agile Project Management, Systems Analysis, Business Analysis, UML, Software Project..., Resource Management
Education
University of Dayton 1977 — 1981
BS, Systems Science
Findlay High School 1974 — 1977
Blue Cross Blue Shield of North Carolina 2000 - Present
BCBSNC 1998 - 2000
Penn Corp Financial Inc July 1997 - April 1998
BCBSNC 1991 - 1997
Medical Mutual (formerly Blue Cross Blue Shield Ohio) 1989 - 1990
KeyBank (formerly AmeriTrust) 1985 - 1989
Skills
Health Insurance, Payroll, Accounts Payable, Internal Audit, Fixed Assets, Insurance, Process Improvement, Accounting, Business Analysis, Medicare, Employee Benefits, Internal Controls, Sarbanes-Oxley Act, Financial Analysis, Auditing, Finance, Access, Business Process..., Strategic Financial..., Risk Management, Financial Planning
Education
University of Alabama
BSBA, Accounting, 3.8
University of Phoenix
MBA, 4.0
BCBSNC May 2006 - Present
Skills
Insurance, Health Insurance, Customer Service, General Insurance, Claim, Underwriting, Process Improvement, Employee Benefits, Call Centers, Property & Casualty..., Management, Training
Education
Ultimate Medical Academy 2014 — 2015
Associate of Science (A.S.), Medical Insurance Coding Specialist/Coder, 4.0
University of North Carolina at Charlotte 1998 — 2003
Bachelor of Arts (B.A.), Communication and Media Studies
BCBSNC August 2014 - Present
BCBSNC March 2013 - August 2014
Blue Cross and Blue Shield of North Carolina May 2011 - March 2013
Bed Bath & Beyond June 2010 - May 2011
RuffaloCODY December 2008 - April 2009
Blockbuster Video June 2007 - December 2008
Skills
Business Objects, Project Management, Project Coordination, Business Analysis, Data Analysis, SharePoint, SDLC, Agile & Waterfall..., InfoPath Forms, InfoPath, Lean Thinking, Lean Six Sigma, HP Quality Center, Jenkins, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Meeting Planning, Meeting Scheduling, Meeting Facilitation, Process Improvement, Crystal Xcelsius, Siebel 7.x, Customer Service, SQL, Vendor Relations, Visio
Education
University of North Carolina at Chapel Hill 2004 — 2010
Bachelor of Arts, Communications Studies
University of Colorado Denver 2014 — 2014
Business Analysis Practitioner Certification, Business Analysis
University of North Carolina at Charlotte 2006 — 2007
N/A, Communications Studies
BCBSNC May 2011 - Present
BCBSNC January 1987 - April 2011
Skills
Business Intelligence, Analytics, Insurance, Customer Service, Leadership, Data Warehousing, Analysis, Business Analysis, Healthcare Information..., Health Insurance, Access
Education
The Ohio State University 1972 — 1974
Masters, Community Health and Preventive Medicine
The Ohio State University 1968 — 1972
Bachelor of Science (B.S.), Demography and Population Studies
Quintiles January 2015 - Present
LabCorp Clinical Trials 2005 - 2015
HILL-ROM 2000 - 2004
Rex Healthcare 1997 - 2000
BCBSNC 1995 - 1997
Skills
Clinical Trials, Medical Devices, CTMS, GCP, Clinical Research, Project Management, FDA, Clinical Data Management, EDC, Biotechnology, CRO, 21 CFR Part 11, Healthcare, Clinical Trial..., GLP, Nursing, Material Review Board, Testing, Validation, Business Analysis, Clinical Monitoring, PMP, IVD devices, IRB Submissions, V&V, Regulatory Requirements, Microsoft Office, Data Analysis, SQL, CRF design, Hands-on Training, Diagnose, Infectious Diseases, HL7, Software Training, Personalized Medicine, Companion Diagnostics, Clinical Trials..., Clinical Data Repository, CRF, RAVE EDC, Change Orders, Databases, Laboratory, Oncology, ICH-GCP, Management, Clinical Development
Education
The University of Connecticut
BS, Nursing
BCBSNC July 2014 - Present
Rx Sample Solutions November 2008 - July 2014
National Center of Super Computing Applications January 2005 - December 2006
Education
University of Illinois at Urbana-Champaign 2005 — 2006
MS, Applied Mathmatics
BCBSNC January 2013 - Present
Credit Suisse Securities (USA) LLC 2007 - Present
Credit Suisse June 2007 - December 2012
Telcordia Technologies 1997 - 2004
Telcordia Technologies 1997 - 2004
Skills
Business Analysis, Software Development, SDLC, Management, Requirements Gathering, Risk Management, Agile Methodologies, Leadership, Cross-functional Team..., Project Management, Business Process, Program Management, Process Improvement, Strategy, Enterprise Software, Data Warehousing
Education
University of California, San Diego - The Rady School of Management 2004 — 2006
University of Pennsylvania 1999 — 2001
Master of Science (M.S.), Electrical Engineering
BCBSNC September 2014 - Present
Bowery Residents' Committee June 2013 - June 2014
Bowery Residents' Committee February 2012 - June 2013
Great Lakes Orthodontics, Ltd. June 2010 - July 2011
Cold Spring Taxi September 2009 - June 2010
Air Tran Airways Inc March 2009 - July 2009
Complete Personnel Solutions October 2008 - March 2009
HSBC Bank NA May 2006 - August 2008
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Research, Access, Leadership, Social Media, Data Entry, Higher Education, Social Networking, Fundraising, Community Outreach, Nonprofits, Teaching, Volunteer Management, Microsoft Excel, Data Analysis, Team Leadership, Windows, Training, Management, Outlook, Team Building, Policy, Staff Development, Coaching, Conflict Resolution, Facebook, Leadership Development, Organizational..., Program Development, Social Services, Supervisory Skills, Teamwork, Time Management
Education
Buffalo State College 2002 — 2007
B.S., Criminal Justice
BCBSNC October 2011 - Present
BCBSNC January 2000 - February 2006
Midway Airlines 1997 - 1999
Midway Airlines 1996 - 1997
Midway Airlines 1995 - 1996
Leo Burnett 1993 - 1994
Skills
Account Relations, Negotiation, Integrated Marketing, Marketing Communications, Marketing Strategy, Advertising, Time Management, Internal Communications, Public Speaking, Project Management, Social Media Marketing, Strategy, Product Launch, Marketing, Direct Marketing, Public Relations, CRM, Editing, Strategic Communications, Corporate Communications, Digital Marketing, Online Marketing, Email Marketing
Education
University of Illinois at Urbana-Champaign
Bachelor of Science, Advertising
BCBSNC June 2012 - Present
IBM Global Services August 2011 - July 2012
BB&T June 2008 - September 2011
PHE, Inc. October 2007 - 2008
PHE, Inc. February 2006 - October 2007
Burt's Bees 2005 - 2006
RJ Reynolds 2001 - 2004
Skills
Digital Marketing, Analytics, Omniture, Coremetrics, Unica NetInsight, Google Analytics, Management, Forecasting, Web Marketing, Web Analytics, A/B and Multivariate..., Email Marketing, SEO, Affiliate Marketing, Online Advertising, E-commerce, VOC Feedback, Online Chat Management, Marketing Research, Sensory Testing, Focus Group Moderation, Survey and..., iPerceptions, Covario, Seevolution, Multivariate Testing, OpinionLab, Tealeaf, Ebay Sales, Segmentation, Online Marketing, Competitive Analysis, Marketing, Analysis, PPC, Social Media Marketing, Affinium, Sensory Evaluation, User Experience, Market Research, IBM Websphere Commerce, Strategy, Web Content Management
Education
The University of British Columbia 2009 — 2011
Award of Achievement, Web Analytics
The Burke Institute 2002 — 2002
Focus Group Moderator Training
Virginia Polytechnic Institute and State University 1999 — 2001
MBA, Marketing
Virginia Polytechnic Institute and State University 1993 — 1997
BS, Psychology
Durham Tech Community College
Intro to Web Design
web 101
web 101
web 101
Blue Cross and Blue Shield of North Carolina August 2015 - Present
BCBSNC July 2014 - July 2015
CareFirst BlueCross BlueShield December 2006 - June 2014
CareFirst BlueCross BlueShield November 2004 - November 2006
CareFirst BlueCross BlueShield January 2002 - October 2004
Aetna June 2000 - December 2001
Ascendia September 1997 - June 2000
Skills
Reimbursement Strategy,..., Data Analytics, Medicare/Medicaid..., Healthcare Reimbursement, Coaching Staff, Networks Management, Pricing Strategy, Pricing Analysis, Competitive Analysis, Microsoft Excel, NetworX Pricer..., Microsoft Access, Microsoft PowerPoint, Project Management, Ancillary Reimbursement..., Healthcare Consulting, Health Insurance, Access, Healthcare, Software Documentation, PowerPoint, Managed Care, Process Improvement, Insurance
Education
The Johns Hopkins University - Carey Business School 1999 — 2002
MBA, Management
Towson University 1995 — 1998
Bachelors, Health Care Administration/Business
University of Maryland College Park 1994 — 1995
Thomas Stone High School 1990 — 1994
UNC 2014 - Present
BCBSNC October 1995 - April 2014
Skills
Project Management, Business Analysis, Requirements Gathering, SDLC, PMP, Business Requirements, Process Improvement, Visio, Program Management, Software Project..., Requirements Analysis, SharePoint, Leadership, Project Portfolio..., Vendor Management, Business Process, Project
Education
Walden University 2014 — 2016
Master's Degree, Project Management
University of Colorado Denver 2012 — 2013
Professional Certificate, Advanced Project Management
University of Mount Olive 2003 — 2006
Bachelor's Degree, Business Administration and Management, General
Independence Blue Cross July 2015 - Present
BCBSNC November 2014 - July 2015
Carolinas Society for Healthcare Strategy & Market Development November 2012 - July 2015
BCBSNC September 2013 - November 2014
Wake Forest Baptist Health November 2012 - September 2013
Wake Forest Baptist Health April 2011 - November 2012
Wake Forest Baptist Health June 2010 - April 2011
VA Medical Center May 2009 - April 2010
Advanced Specialized Laser Center, Dr. Albert J. Nemeth May 2008 - August 2008
Skills
Healthcare Management, Physician Relations, Healthcare, Hospitals, Data Analysis, Quality Improvement, Healthcare Consulting, Process Improvement, Strategic Planning, Team Building, Strategy, Program Management, Healthcare Reimbursement, Health Insurance, Leadership
Education
University of Florida 2008 — 2010
Master's, Health Administration
University of Florida 2004 — 2008
Bachelor's of Science, Applied Physiology & Kinesiology
Palm Harbor University High School
International Baccalaureate Diploma
KPMG US August 2015 - Present
Prever Business Solutions July 2012 - Present
Honda of America Mfg., Inc. August 2014 - April 2015
BCBSNC September 2013 - August 2014
Apex Systems April 2013 - August 2013
Ajilon Australia September 2012 - March 2013
Eastman Kodak September 2011 - January 2013
Battelle 2012 - 2012
Kendle International June 2009 - July 2011
KPMG/BearingPoint April 1999 - September 2009
Skills
IT Strategy, Peoplesoft ESA, PeopleSoft Financial, Siebel 7.x, SAP FICO, SAP R/3, Business Process..., Project Management, Program Management, Enterprise Architecture, Technology Solutions, Project Planning, Change Management, Business Process..., Business Process..., Technology Integration, IT Outsourcing, Business Objects, Business Intelligence, PeopleSoft, CRM, Outsourcing, Strategy, Business Process, Integration, Consulting, Process Improvement, ERP, Enterprise Software, Cross-functional Team..., SDLC, Management, Leadership, Business Analysis
Education
Texas A&M University
MBA
Wipro Technologies June 2010 - April 2014
BCBSNC March 2009 - June 2010
A2Z Solutions November 2007 - December 2008
PMSI March 2007 - September 2007
APS Healthcare October 2006 - March 2007
USTRI, Inc March 2006 - September 2006
Affiliated Computer Services (ACS) August 2005 - January 2006
AmeriChoice (A UHG subsidiary) June 2005 - August 2005
BCBS of Hawaii May 2005 - June 2005
Health Partners September 2004 - April 2005
Skills
SDLC, Software Documentation, Requirements Gathering, Integration, Business Process, Quality Assurance, Databases, Testing, SQL, SOA, HIPAA, Enterprise Software, Management, Training, Business Requirements, Data Analysis, Change Management, PMO, EDI, Healthcare, Vendor Management, Requirements Analysis, Software Project...
Education
Institute of Modern Management
Master's Degree, Materials/Marketing/Principles/Operations research/Project Management, etc
University of Calcutta
Bachelor's Degree, Physics (Honors), Chemistry, Math, 4.0
University of North Carolina at Charlotte
Bachelor's Degree, Computer Science
Sherwin Williams July 2015 - Present
BlackBerry February 2011 - July 2015
BCBSNC September 2010 - February 2011
Smartonline April 2008 - August 2010
Railinc March 2007 - April 2008
Oracle Financial Services March 2005 - August 2006
Lotuslogik July 2003 - February 2005
Skills
Eclipse, Java, XML, Agile Methodologies, Software Development, C++, Linux, SDLC, Scrum, JavaScript, SQL, Web Development, Unix, C, Mobile Applications
Education
The University of Texas at Dallas 1999 — 2003
MSEE
BCBSNC April 2015 - Present
NTT DATA Americas January 2015 - Present
Skills
MSN AdCenter, Thought Leadership, WebTrends Analytics, Customer Acquisition, Mobile Technology, Local Search, IP Cameras, Web Design, Web Applications
Education
University of Louisville
Bachelor of Science (BS), Electrical and Computer Engineering
Press Ganey Associates (Business Outcomes Inc.) September 2014 - Present
Pegasystems August 2010 - August 2014
AIM May 2010 - July 2010
Viant Inc May 2008 - May 2010
Viant Inc May 2008 - May 2010
Viant April 2008 - May 2010
Viant Inc April 2008 - May 2010
IPS Solution Inc. July 2006 - December 2009
BCBSNC October 2006 - April 2008
BCBS of NC October 2006 - April 2008
Skills
Program Management, Business Analysis, SDLC, Project Portfolio..., Change Management, Project Management, Software Development, Disaster Recovery, ITIL, Leadership, Management, Quality Assurance, Governance, Java, Vendor Management, Agile Methodologies, IT Strategy, Requirements Analysis, Software Documentation, Resource Management, Telecommunications, Business Intelligence, Enterprise Architecture, Software Project..., Testing, Business Process, Business Process..., Visio, Integration, Enterprise Software, Solution Architecture, PMP, Requirements Gathering, PMO, Business Process Design, SOA, IT Management, Process Improvement, Consulting, Strategy, Information Technology, Cross-functional Team..., Business Transformation, SharePoint
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2001
MBA
Regional Institute of Technology (a.k.a National Institute of Technology) , Jamshedpur 1986 — 1990
St. Pauls Matriculation Hr Secondary school, Neyveli 1984 — 1986
University of Iowa
Master of Business Administration (MBA)
BCBSNC Director Process & Perf AuditBlue Cross Blue Shield of NC2006 - Present
Blue Cross Blue Shield of North Carolina 1998 - Present
Progress Energy 1992 - 1998
Progress Energy 1992 - 1998
Eastern Airlines 1979 - 1988
Skills
Compliance, Internal Audit, Governance, Risk Management, HIPAA, Process Improvement, Internal Controls, CISA, Enterprise Risk..., Sarbanes-Oxley Act, Risk Assessment, IT Audit, Financial Reporting, Accounting, Model Audit Rule, Business Process..., Financial Analysis, Auditing, AutoAudit, SAS70, US GAAP, CISSP, Budgets, Sarbanes-Oxley, Information Security, HMO, Information Security..., Provider Relations, Information Technology, Data Analysis, Analysis, Access, Change Management, Insurance, Access Lists, Financial Accounting, Financial Risk, Finance, Financial Audits, Medicare, Health Insurance, Managerial Finance, Business Analysis, Medicaid, PCI DSS, COBIT, Business Process, Fraud, PPO, ICD-10
Education
University of Florida 1966 — 1970
BCBSNC August 2014 - Present
BCBSNC March 2012 - August 2014
BCBSNC December 2009 - March 2012
BCBSNC February 2004 - December 2009
WorldCare Global Health Plan 1999 - 2004
Sunshine State Insurance Company 1997 - 1999
Acordia Benefits of Florida 1991 - 1997
Gulf Life Insurance Company 1983 - 1991
Touche Ross, Jacksonville 1981 - 1983
Skills
Financial Reporting, Insurance, Accounting, Health Insurance, Start-ups, Financial Analysis, Managerial Finance, Data Analysis, Mergers & Acquisitions, Healthcare, Managed Care, Financial Statements, Budgets, HIPAA, Finance, Employee Benefits, Process Improvement, GAAP, Analysis, Medicare, Sarbanes-Oxley Act
Education
University of Florida 1976 — 1981
Bachelor of Science (BS) - Accounting, Accounting
BCBSNC February 2009 - Present
Blue Cross and Blue Shield of NC February 2009 - Present
BlueCross BlueShield of North Carolina February 2009 - Present
The Society for the Improvement of Conditions for Stray Animals (SICSA) April 2008 - January 2009
Designed Solutions Group, Inc. June 2007 - January 2008
BRC Marketing, Inc. 2006 - 2007
University of Dayton January 1999 - March 2005
The Berry Company 2005 - 2005
Skills
Information Architecture, User Experience, Event Planning, Project Management, Vendor Management, Email Marketing, Training, Web Design, SEO, Analytics, HTML
Education
University of Dayton 1998 — 2003
Bachelor of Arts (B.A.), Visual Communications Design
Arcus August 2009 - Present
HealthTrio, LLC August 2005 - May 2009
Amerigroup Corporation March 2003 - August 2005
BCBSNC March 2001 - March 2003
The Oath of Alabama 1999 - 2001
Covenant Health 1997 - 1999
Blue Cross Blue Shield of Tennessee 1995 - 1997
Education
The University of Tennessee at Chattanooga 1992 — 1995
Business Administration, Medical Informatics
Chattanooga State 1990 — 1992
Chattanooga High School
St. Jude School
Blue Cross and Blue Shield of North Carolina September 2015 - Present
BCBSNC May 2013 - Present
Merge Healthcare February 2012 - February 2013
PHILIPS HEALTHCARE SYSTEMS April 2009 - January 2012
Misys Healthcare Systems April 2007 - May 2008
CSC 2004 - 2007
GlaxoSmithKline March 1999 - July 2004
Skills
Process Improvement, Project Implementation, HL7, RIS, PMP, Project Planning, Software Project..., DICOM, Radiology, Documentation, Healthcare Information..., Healthcare IT, Software Documentation, Cross-functional Team..., Management, Project Delivery, Six Sigma, Project Management, SDLC, Program Management, Medical Devices, Leadership, Change Management, Agile Methodologies, Training, Troubleshooting, Databases, Integration, Visio, Team Building, Business Process, Healthcare, Requirements Analysis, MS Project, Software Implementation, Vendor Management, SharePoint, Informatics, Testing, System Deployment, PACS, Agile Project Management, ITIL, PMO, Requirements Gathering, Information Technology, Business Analysis, Social Engineering, Security, IT Strategy
Education
University of North Carolina at Chapel Hill 1996 — 1998
BA, Psychology; Project Management Professional
Project Management Institute
Certification, Certified Associate in Project Management
BCBNC
Lean Practitioner
University of Colorado Denver
Practitioner Program in Business Analysis, Business Analysis
Blue Cross and Blue Shield of North Carolina July 2014 - Present
Blue Cross and Blue Shield of North Carolina February 2010 - July 2014
Blue Cross and Blue Shield of North Carolina 2006 - January 2010
BCBSNC 2002 - 2005
BCBSNC 2000 - 2003
BCBSNC 1995 - 2000
Skills
Healthcare, Strategic Planning, Healthcare Management, Program Management, Business Development, Health Policy, Performance Management, Mergers, Product Development, Health Insurance, Managed Care, Insurance, Process Improvement, Vendor Management, Health Savings Accounts, Employee Benefits, Business Analysis, Cross-functional Team..., Analytics, Strategy, Mergers & Acquisitions, HIPAA, Business Strategy
Education
Texas A&M University
MBA, Business
University of New Hampshire
BA, Economics, History
BCBSNC 2012 - December 2014
BCBSNC 2010 - 2012
BCBSNC 2004 - 2010
BCBSNC 1999 - 2004
BCBSNC 1994 - 1999
Florida Blue 1985 - 1994
Skills
Managed Care, Health Insurance, Healthcare, Medicare, HIPAA, Disease Management, Leadership, Program Management, Process Improvement, Health Policy, Healthcare Industry, Healthcare Management, Medicaid, Provider Relations, Strategic Planning, Case Management, Utilization Management, Pharmacy, Negotiation, Benefit Design, Change Management, NCQA, HEDIS, Medical Policy, Medicare Stars Program, Provider Reimbursement, Operations Management, Financial Management, Population Managment, Collaboration
Education
The Ohio State University
Master of Health Administration
The College of Wooster
BA, Biology
BCBSNC August 2014 - Present
NCAOC November 2013 - July 2014
Skills
Instructional Design, Software Implementation, Documentation, Health Information..., Software Training, Business Analysis, End User Training, Technical Writing, Customer Service, Requirements Gathering, Process Improvement, E-learning, Hospitals, Data Analysis, Problem Solving, Research, Content Strategy, Organizational learning, Library Science, Museum Education, Museums, Lifelong Learning, E-Learning, Software Documentation, Hands-on Training, Management, SharePoint, Project Management, Databases, Organizational Learning, SDLC, Requirements Analysis, CRM
Education
University of California, Davis
English
University of North Carolina at Chapel Hill
Library Sciences
T-Mobile October 2011 - Present
Amazon.com January 2011 - October 2011
Branch Banking and Trust May 2007 - January 2011
BCBSNC August 2004 - May 2007
Skills
Content Strategy, Copywriting, Content Management, User Experience, Marketing Strategy, Web Analytics, Information Architecture, SEO, Copy Editing, Online Advertising, Editing, Social Media, Email Marketing, E-commerce, Web Content Management, Digital Marketing, Social Media Marketing, Google Analytics, Digital Strategy, CMS, Online Marketing, Web Project Management
Education
Tulane University
BA, English literature
BCBSNC January 2004 - Present
Blue Cross Blue Shield North Carolina 2004 - Present
BlueCross and BlueShield of NC 2004 - Present
BlueCross BlueShield of North Carolina 2002 - 2011
ITS (Iowa Transfer System) 2003 - 2003
ADC Telecommunications 2000 - 2002
ValueSys 1997 - 2002
ADC 1999 - 2001
Ceridian 1997 - 1999
Apertus 1995 - 1997
Skills
Architecture, Application Architecture, Unix, COBOL, Java, EAI, Enterprise Architecture, Solution Architecture, SOA, SDLC, Technical Leadership, Integration, Data Modeling, Requirements Analysis, Data Warehousing, IT Strategy, Technical Architecture, Agile Methodologies, Websphere, Systems Analysis
Education
University of Hyderabad 1978 — 1980
M.S., Mathematics and Computer Science
BCBSNC January 2008 - Present
Aperon Consulting March 2001 - December 2007
Corporate Express September 1998 - February 2001
Accenture 1991 - 1998
Skills
Program Management, SDLC, Requirements Gathering, PMP, Project Portfolio..., Business Analysis, Process Improvement, Vendor Management, PMO, Testing, Integration, Requirements Analysis, Software Development, Software Project..., Business Process..., Business Process
Education
The University of Texas at Austin 1986 — 1991
BSME, Mechanical Engineering
Raytown High School 1983 — 1986
BCBSNC September 2012 - Present
Canpotex Limited February 2012 - July 2012
Fujitsu August 2005 - December 2011
Oracle Corporation August 1998 - July 2005
Williams-Sonoma, Inc. June 1992 - August 1996
Skills
Oracle E-Business Suite, SDLC, Business Analysis, Oracle Applications, Solution Architecture, Oracle CRM, Oracle On De, Oracle On Premise, Pre-sales, Project Management, Business Process..., Business Process..., Business Process..., Order Management, Financials, Oracle Forms
Education
Case Western Reserve University - Weatherhead School of Management 1996 — 1998
Master of Business Administration (MBA), Management Information Systems, Healthcare, Marketing/Brand Management
UC Berkeley 1990 — 1992
Bachelor of Arts (B.A.), Industrial & Organizational Psychology
BCBSNC December 2013 - Present
Skills
HIPAA, SDLC, Medicaid, Quality Center, SQL, Data Warehousing, Testing, User Acceptance Testing, Test Planning, Scrum, Healthcare Industry, EDI, Business Intelligence, Defect Tracking, CPT, Healthcare Consulting, ICD-9, Microsoft SQL Server, Claim, Healthcare Information..., Business Requirements, Health Insurance, Business Analysis, Systems Analysis, Requirements Analysis, Software Quality..., Requirements Gathering, Visio, QNXT, FACETS, ICD-10, Quality Assurance
Education
Troy University
Master of Business Administration (M.B.A.)
Topaz Shared Services February 2012 - Present
BCBSNC August 2011 - February 2012
SDLC Partners, L.P. June 2010 - November 2011
BCBSNC March 2006 - May 2010
Unisys January 2005 - February 2006
Northrop Grumman Corporation July 2003 - January 2005
Skills
Manage Client..., Client Development, Business Intelligence, Vendor Management, Business Process..., Data Warehousing, Healthcare, Management, Business Analysis, Strategic Planning, SharePoint, Enterprise Software, Software Project..., Team Leadership, Analysis, Business Process, Crystal Reports, Change Management, Program Management, Contract Negotiation, Process Improvement, SDLC, Requirements Analysis, Outsourcing, Governance, CRM, Testing, SQL, Integration, Process Engineering, Analytics, Problem Solving, Contract Management, Business Objects, Data Analysis, Business Transformation, Visio, Quality Assurance, Requirements Gathering, Project Portfolio..., IT Strategy, SQL Server, Business Strategy, Strategic Sourcing, Sourcing Governance
Education
University of North Carolina at Chapel Hill 2008 — 2011
MHA, Healthcare
The Ohio State University Fisher College of Business 1999 — 2001
MIS, Information Systems
BCBSNC March 2014 - Present
BCBSNC September 2007 - Present
The Home Depot March 2007 - September 2007
Delta Air Lines October 1991 - April 2007
Skills
ADDIE, Multimedia, Adobe Creative Suite, Instructional Design, Instructional Technology, Blended Learning, Asynchronous Learning, Instructor-led Training, Adobe eLearning Suite, Technical Writing, Performance Support, eLearning Development, Microsoft Office, TriCaster, Authorware, Final Cut Pro, Multimedia Content..., Captivate, E-Learning, Learning Management, Learning Management..., Needs Analysis
Education
The University of Georgia
Instructional Design Certification
Cisco March 2012 - Present
Siemens Healthcare January 2012 - March 2012
BCBSNC September 2009 - April 2011
GlaxoSmithKline June 2009 - September 2009
GlaxoSmithKline April 2008 - April 2009
GlaxoSmithKline January 2007 - January 2008
GlaxoSmithKline April 2006 - December 2006
GlaxoSmithKline 2001 - April 2005
GlaxoSmithKline 1999 - 2001
GlaxoSmithKline 1991 - 1999
Skills
Process Improvement, Project Management, Financial Analysis, Client Service, Problem Solving, Business Analysis, Technical Training, Technical Writing, Documentation, Financial Reporting, Financial Systems, Oracle Financials, Hyperion Planning, System Administration, System Testing, User Acceptance Testing, Virtual Teams, Presentation Development, Group Presentations, Excel, Essbase, Lotus Notes, Crystal Reports, Visio, Access, MS Project, Software Documentation, Analysis, PMP, Cross-functional Team..., Leadership, Project Planning, Management, Training, Analytics, Six Sigma, Vendor Management, Microsoft Project, Microsoft Excel
Education
State University of New York at Stony Brook
BA, History, Secondary Education
The George Washington University
Master's Certificate, Project Management
Wittenberg University
BCBSNC June 2008 - Present
Health Net May 2005 - June 2008
CIGNA July 1999 - July 2005
CIGNA Healthcare 1984 - 1999
Chubb 1984 - 1999
Chubb Life/Jefferson Pilot Life 1984 - 1999
Skills
Health Insurance, Medicare, Underwriting, HIPAA, Insurance, Claim, Employee Benefits, Managed Care, Medicaid, Process Improvement, Healthcare, Claims Management, Customer Service, Business Analysis, Benefits Administration, Provider Relations, HMO, Healthcare Information..., Strategic Planning, Medicare Part D, Team Building
Education
Franklin Pierce University 1980 — 1986
Suffolk County Community College 1977 — 1978
Accounting, Business
SunTrust Bank March 2014 - Present
CenturyLink April 2013 - September 2013
BCBSNC September 2011 - February 2013
FedEx May 2006 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SAP, PowerPoint, Sales, Accounting, Financial Analysis, Team Building, Customer Service, Training, Analysis
Education
University of Central Florida 2006 — 2009
Bachelors, Accounting
University of Central Florida 2006 — 2009
Bachelor of Science, Accounting
MetLife Sr. Business AnalystBCBSNCMarch 2013 - October 2014
BCBSNC 2012 - March 2013
Alternative Investment Strategies January 2009 - June 2011
Skills
Corporate Finance, Microsoft Excel, Business Strategy, Healthcare, Analysis, Marketing Strategy, Leadership, Management Consulting, Strategy, Business Development, Entrepreneurship, Business Process..., Team Leadership, Management, Change Management, Business Analysis, Cross-functional Team..., Project Management
Education
University of North Carolina at Chapel Hill 2013 — 2014
Health Care Informatics Certificate, Informatics
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2013
Master of Business Administration (MBA), Finance, General
University of South Florida - College of Business Administration 2006 — 2008
Bachelor of Business Administration (BBA), Finance, General
The University of Chicago - Booth School of Business 2007 — 2007
Summer Business Scholars, Accounting and Finance
BCBSNC August 2013 - Present
University of North Carolina School of Public Health August 2011 - Present
University of North Carolina at Chapel Hill January 2012 - September 2013
RAND September 2008 - July 2011
The Family and Youth Roundtable of San Diego October 2007 - June 2008
Thomson Healthcare January 2007 - September 2007
The Bond Market Association August 2004 - December 2006
Skills
Big Data Analytics, Healthcare Economics, Decision Sciences, SAS Programming, SQL, Claims Data, AnyLogic, NetLogo, Stata, Data Analysis, Healthcare Analytics, Quantitative Research, Statistical Modeling, Informatics, Decision Analysis, EndNote, Vensim
Education
Gillings School of Global Public Health at the University of North Carolina, Chapel Hill 2011 — 2015
PhD, Decision Science minor in the Department of Health Policy and Management
Johns Hopkins University 2005 — 2008
MA, Applied Economics
Washington University in St. Louis 2000 — 2004
BA, Economics, International Studies
Fujitsu July 2013 - Present
BCBSNC April 2012 - June 2013
BCBSNC June 2011 - April 2012
BCBSNC September 2008 - June 2011
Blue Cross and Blue Shield April 2008 - August 2008
Skills
Program Management, Agile, Change Management, Strategic Planning, Healthcare, Waterfall, Compliance, SDLC, Software Project..., Business Analysis, Process Improvement, Integration, Risk Management, PMO, Project Portfolio..., Vendor Management, Project Planning, Requirements Analysis, Project Delivery, MS Project, Process Engineering, Business Intelligence, Team Leadership, Application Development, Scrum, HIPAA, Product Management, Health Insurance, Requirements Gathering, Business Process..., Visio, SharePoint, Agile Project Management, Cross-functional Team..., Process Development, Governance, Data Analysis, Master Data Management, Mentoring, Agile Methodologies, Systems Analysis, Enterprise Software, Data Warehousing
Education
State University of New York at Buffalo 1990 — 1994
Political Science
BCBSNC May 2014 - Present
Fidelity Investments May 2010 - May 2014
Fidelity Investments October 2007 - May 2010
RE/MAX Flagship April 2002 - January 2006
Pequot Properties June 2000 - April 2002
DeWolfe April 1999 - June 2000
Buffum & Rossin October 1998 - April 1999
Healthrax Fitness and Wellness Center December 1996 - June 1998
Skills
Leadership, Customer Service, Program Management, Coaching, Marketing, Team Leadership, Sales, Management, Finance, Negotiation, Training, Client Relations, Strategic Planning, Account Management, Team Building, Process Improvement, Customer Experience, Analysis, Strategy, New Business Development, Program Development, Health and Wellness..., Leadership and..., Internal Communications, Individual and Group..., Measurement and..., Business Analysis, Customer Retention, Financial Services, Marketing Strategy, Banking, Customer Experience..., Customer Satisfaction
Education
University of Connecticut
Bachelor of Science, Exercise Science/Fitness Management
BCBSNC January 2015 - Present
BB&T Insurance Services Inc. January 2013 - January 2015
Strategic Technologies August 2012 - November 2012
BCBSNC January 2008 - August 2012
KPMG September 1988 - February 1998
KPMG 1988 - 1998
Skills
Financial Reporting, Internal Controls, Accounting, Financial Accounting, Auditing, GAAP, Strategic Financial..., Account Reconciliation, Budgets, Payroll, Analysis, Financial Statements, Leadership, Reinsurance, Health Insurance, Property & Casualty...
Education
University of Kentucky 1979 — 1986
BS, Accounting
MATRIX Resources February 2015 - Present
American Airlines October 2013 - January 2015
BCBSNC October 2012 - September 2013
US Army June 2012 - August 2012
CIGNA February 2012 - June 2012
General Motors September 2011 - January 2012
Agilaire / AA Jetstream August 2010 - August 2011
Walt Disney World March 2010 - August 2010
HP Enterprise Services July 2009 - February 2010
Modelo De Gobierno - SAT February 2009 - June 2009
Skills
SOA, Requirements Gathering, SDLC, Integration, Requirements Analysis, Agile Methodologies, IT Strategy, Software Project..., Agile Project Management, Scrum, Quality Assurance, SharePoint, PMP, Web Applications, Business Analysis, Testing, IT Service Management, Software Documentation, Vendor Management, Business Process, Enterprise Software, Project Portfolio..., PMO, Governance, Project Planning, Management, Change Management, Resource Management, Release Management, Visio, Analysis, IT Management, Business Intelligence, Business Process..., Business Requirements, Systems Analysis, MS Project, Data Warehousing, Leadership
Education
Truman State University
Bachelor of Arts (BA), Accounting
Truman State University
Associate of Arts (AA), Computer Science / Accounting
BCBSNC October 2000 - Present
Education
University of California, San Francisco 1972 — 1974
Bachelors, Mathematics, Computer Science
Blue Cross Blue Shield NC April 2015 - Present
Blue Cross Blue Shield of NC May 2013 - April 2015
BCBSNC March 2011 - May 2013
Blue Cross Blue Shield of NC November 2009 - March 2011
BCBSNC August 2006 - November 2009
Duke University Medical Center April 2004 - August 2006
Skills
Training, Analysis, Process Improvement, Health Insurance, Insurance, Medicare, Claim, HIPAA, Auditing, Invoicing, General Insurance, PowerPoint
Education
Strayer University 2010 — 2013
Master's degree, Business Administration/Health Systems Management
Strayer University (DC) 2005 — 2010
BS, Business Admin-Human Resource Mgmt
HPR July 2011 - Present
HPR September 2008 - July 2011
BCBSNC 2008 - 2011
Ingenium Corporation October 2007 - July 2008
Blue Cross and Blue Shield North Carolina June 2006 - October 2007
Power HealthCare January 2005 - June 2006
Power Health Care March 2004 - December 2004
First Consulting Group May 2003 - March 2004
Carday Associates February 2002 - April 2003
ACTEK, INC October 2001 - January 2002
Skills
HIPAA, SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, EDI, User Acceptance Testing, ICD-10, Business Requirements, Quality Center, Testing, Business Process..., Process Improvement, Integration, Quality Assurance, System Testing, Analysis, Project Management, Resource Management, Visio, Software Documentation, Gap Analysis, SharePoint, HP Quality Center
Education
Project Management Institute, PMP
University of Florida
Occupational Therapy/Special Education
Contractor February 2014 - Present
BCBSNC 2005 - 2014
HMSA 1998 - 2004
Development Dimensions International 1994 - 1997
Development Dimensions International 1990 - 1993
Dreyer's Grand Ice Cream 1988 - 1990
Heublein Wines 1985 - 1987
Heublein Wines 1977 - 1984
Skills
Leadership Development, Talent Management, Organizational..., Organizational..., Leadership, Executive Coaching, Change Management, Culture Change, Performance Management, Organizational Design, Workshop Facilitation, Process Improvement, Strategy, Employee Engagement, Onboarding, Management Development, Succession Planning, Performance Improvement, Career Development, 360 Feedback, Job Analysis, Needs Analysis, Executive Development, HR Consulting, Blended Learning, Instructional Design, Learning Management, Organizational Learning, MBTI, Employee Training, Workforce Planning, Training Delivery, Training
Education
University of California, Irvine
Bachelor of Science (B.S.)
University of California, Riverside
Master's of Science, Microbiology, General
Gilbert & Frech, LLC June 2000 - Present
BCBSNC 2003 - 2004
Duke University Health System 1998 - 2002
United States Air Force November 1994 - February 1998
Skills
SEO, Online Advertising, Web Design, Social Media, Social Media Marketing, Web Development, E-commerce, Online Marketing, Marketing Strategy, Entrepreneurship, PHP, CSS, HTML, Graphic Design, Advertising, Google Analytics
Education
University of North Carolina at Chapel Hill 1998 — 2002
Public Health
The University of Akron 1987 — 1993
Bachelor of Science (BS), MPA
Sponsors for Educational Opportunity September 2014 - Present
Sponsors for Educational Opportunity September 2012 - September 2014
Unitarian Universalist United Nations Office September 2011 - May 2012
NYC Department of Education September 2010 - May 2011
University of North Carolina July 2009 - July 2010
Inlingua June 2008 - December 2008
Americans for Immigrant Justice (formerly FIAC) September 2006 - May 2008
Teach for America June 2005 - August 2005
BCBSNC July 2004 - March 2005
Skills
Non-profits, Community Outreach, Public Speaking, Spanish, Grant Writing, Fundraising, Policy Analysis, Program Evaluation, Research, Editing, Teaching, Event Planning, Social Services, Program Development, Social Media, Microsoft Office, Community Organizing, Case Managment, Volunteer Management, Higher Education, Licensed Master Social..., Grants, Public Policy, Workshop Facilitation, Community Development, Youth Development, Qualitative Research, Social Justice, Staff Development, Non-profit..., Proposal Writing, International Relations, Human Rights, Case Management, Nonprofits
Education
Fordham University Graduate School of Social Service 2010 — 2012
Master, Social Work
University of North Carolina at Chapel Hill 2002 — 2006
BA, 1.) International Studies 2.) Spanish
Universidad de Sevilla 2004 — 2004
General Studies
BCBSNC November 2013 - Present
Blue Cross Blue Shield of North Carolina May 2013 - November 2013
Blue Cross Blue Shield of North Carolina November 2011 - May 2013
Blue Cross Blue Shield of North Carolina January 2010 - November 2011
Blue Cross Blue Shield of North Carolina January 2007 - December 2010
BAE Systems May 1999 - January 2007
Skills
Requirements Gathering, Business Architecture, SDLC, Technical Requirements, Enterprise Architecture, Business Analysis, Agile Methodologies, Requirements Analysis, Process Improvement, Visio, SharePoint, PMP, Software Project..., Vendor Management, Program Management, Solution Architecture, Requirements Management, Integration, Project Management, Project Portfolio..., Cross-functional Team..., Business Process..., Scrum, Business Process, Business Intelligence, Software Development, Enterprise Software
Education
University of Arizona 1994 — 1999
Bachelor of Science (BS), Systems Engineering, Summa Cum Laude
North Carolina State University - College of Management
Master of Business Administration (M.B.A.), Financial Management
BCBSNC April 2014 - Present
BCBSNC August 2000 - April 2014
Skills
Teradata, Data Warehousing, ETL, AIX, SQL, Business Intelligence, Unix, Business Objects, Oracle, Databases, PL/SQL, Enterprise Architecture, Solution Architecture, Unix Shell Scripting
Education
Northeast Wisconsin Technical College 1993 — 1996
Associates, Programmer/Analyst
Texas Tech University 1980 — 1981
Chemical Engineering
Cooper High School, Abilene, TX 1978 — 1980
BCBSNC January 2013 - Present
RTI International April 2006 - February 2012
Spanish Strategies January 2003 - 2009
IBM de Venezuela 1976 - February 1986
Skills
Translation, Spanish, English, Linguistics, Multilingual, Technical Translation, Proofreading, Foreign Languages, Legal Translation, Business Communications, Strategic Planning, Team Leadership, Editing
Education
Universidad Católica Andrés Bello 1977 — 1983
B.A., Communications
Universidad Metropolitana (VE) 1973 — 1975
San Jose de Tarbes de La Florida 1963 — 1973
Bachiller, Humanidades
Harry Jernigan CPA Attorney, P.C. February 2014 - May 2015
Hofheimer/Ferrebee P.C. August 2012 - January 2014
City of Virginia Beach August 2011 - August 2012
Cornucopia Cancer Support Center March 2009 - June 2011
BCBSNC January 2011 - April 2011
US Army June 2010 - August 2010
District 26 Guardian ad Litem Program July 2009 - August 2009
University of North Carolina at Chapel Hill May 2009 - June 2009
Kelley Research Associates May 2007 - August 2008
Skills
Courts, LexisNexis, Legal Research, Policy Analysis, Nonprofits, Domestic Relations, Microsoft Office, Legal Issues
Education
University of North Carolina School of Law 2008 — 2011
JD, Law
Stonehill College 2004 — 2008
BA, Sociology, Criminology
Westford Academy 2000 — 2004
High School Diploma
Tata Consultancy Services June 2015 - Present
MATRIX Resources Wissen February 2012 - April 2015
BCBSNC February 2005 - January 2012
Keane January 2002 - November 2004
Skills
Siebel, Requirements Analysis, Agile Methodologies, Software Development, SDLC, Requirements Gathering, Testing, Business Analysis, Integration, SQL, HP Quality Center, QA Engineering, HIPAA, EDI, Healthcare Information..., Waterfall, Troubleshooting, Quality Center, SOA, Software Project..., Software Testing Life..., Software Testing, IT Service Delivery, Offshore Software...
Education
University of Madras 1995 — 1997
MBA, Management
Loyola College 1993 — 1995
MA, english
St.Joseph's college 1990 — 1993
BA, English
Sentara Healthcare 2009 - Present
Bon Secours Health System 1999 - 2009
BCBSNC 1997 - 1999
Sentara Healthcare 1991 - 1997
Potsmouth General Hospital 1988 - 1991
Skills
Employment, Employee Relations, Employee Health, Employment Law, Compensation Strategies, Organizational..., Executive Management, Benefits Design, Total Rewards Strategies, Deferred Compensation, Talent Acquisition, Talent Management, Onboarding, HRIS, Employee Benefits, Employee Engagement, Healthcare, Leadership, Human Resources, Executive Pay, Training, HIPAA, JCAHO, Temporary Placement, Organizational..., Succession Planning, Healthcare Management, Workforce Planning, Leadership Development, College Recruiting, HR Policies, New Hire Orientations, Performance Improvement, FMLA, Labor Relations, SPHR, Applicant Tracking..., Benefits Administration, Physician Relations, Strategic HR, Management, Hospitals
Education
Troy University 2005 — 2007
MSHRM, HR
Old Dominion University - College of Business and Public Administration 1984 — 1986
Bachelor's degree
BCBSNC February 2014 - Present
Clever Devices/DRI, Inc. November 2012 - February 2014
Twin Vision/DRI, Inc. April 2011 - November 2012
Minnewaska Distance Swimmers Association February 2002 - October 2012
Lenovo September 2010 - April 2011
Paychex February 2008 - January 2010
University of North Carolina at Chapel Hill April 2000 - January 2002
University of North Carolina at Chapel Hill February 1999 - April 2000
Skills
HTML, HRIS, Salesforce.com, Human Resources, Payroll, Recruiting, Onboarding, Training, Process Improvement, Databases, Data Analysis, Database Design, Database Administration, Software Documentation, Technical Documentation, Business Process..., Troubleshooting, Program Management, Testing, Management, Leadership, Product Development
Education
The University of Texas at Arlington
BGS, International Business, Summa cum Laude
Hawthorn University
MSHN, Nutrition, Summa cum Laude
BCBSNC September 2013 - Present
UnitedHealth Group April 2012 - August 2013
MVP Health Care January 2011 - March 2012
Skills
Experienced in all..., Test Planning, Test Scripts, Manual Testing, User Acceptance Testing, HP Quality Center, Claim processing, EDI, Used Facets..., TOAD, Microsoft SQL..., Clear communicator..., Ability to focus on..., Regression Testing, Defect Tracking, Requirements Gathering, Test Execution, SDLC, SQL, Test Cases, Testing
Education
Troy University
Master of Science (M.S.)
NC Farm Bureau August 2000 - Present
BCBSNC August 2000 - Present
Dunn Benson Ford October 1998 - July 2000
Entergy January 1998 - July 1998
Samaritan's Purse May 1994 - November 1997
Self Employed May 1989 - April 1994
Leith Automotive Group January 1986 - May 1989
Skills
High Net Worth Insurance, Health Insurance, Term Life Insurance, Insurance, Disability Insurance, Long-term Care, Fixed Annuities, Property & Casualty..., Life Insurance, Workers Compensation, Long Term Care Insurance, Liability, General Insurance, LUTCF, Whole Life, Long-Term Disability, Personal Lines Auto, Earthquake Insurance, Permanent Life Insurance, Firearms, Shooting Sports, Personal Security, Personal Protection, Farm & Ranch Insurance, Retirement, Sales, Retirement Planning, Small Business, Personal Auto, Health Savings Accounts, Employee Benefits, Handgun, Final Expense Planning, NRA, Umbrella Insurance, Model Audit Rule, Amisys, Windstorm, Voluntary Products, High Value Homes, Gunsmithing, Short Term Medical, CGL, Commercial Insurance
Education
The American College 2006 — 2007
LUTCF
Coats High 1980 — 1984
BCBSNC 2001 - Present
IBM Corporation, RTP, NC. May 1998 - June 2001
Barclays Global Investors December 1997 - May 1998
SUN Microsystems (SMCC) March 1997 - November 1997
Oracle Corporation July 1996 - February 1997
Cardinal Health Systems April 1996 - July 1996
Ernst & Young LLP September 1995 - March 1996
Motorola June 1994 - July 1995
Nucleus Software Exports Limited February 1992 - June 1994
Skills
EAI, SOA, ESB, Technical Leadership, RUP, Application Architecture, Solution Architecture, SDLC, HIPAA, Application Development, High Availability, Integration, Architecture, JMS, AIX, Middleware, J2EE, Security, Solaris, Cloud Computing, Software Engineering, High Performance..., highly reliable systems, Technical Architecture, visionary in technology, CMMi Level-5, Six sigma, UNIX expert at all..., Enterprise Architecture, UML, Unix, Technology, Java Enterprise Edition, Software Development, Agile Methodologies, Requirements Analysis, Oracle, .NET, Java, Websphere, WebSphere Application..., Data Modeling, Distributed Systems, Data Warehousing, Agile Project Management, Software Project..., Scrum, Web Services, Requirements Gathering, Software Design
Education
University of Madras 1987 — 1991
Engineering, Computer Science & Computer Engineering
BCBSNC February 2012 - Present
BCBSNC October 2011 - December 2011
Humana August 1998 - December 2010
Covenant Health August 1998 - 2009
Syncro Corporation February 1993 - August 1998
TAB BOOKS/MCGRAW HILL May 1992 - February 1993
KEYSTONE HEALTH PLAN/BLUE CROSS BLUE SHIELD OF PENNSYLVANIA October 1991 - May 1992
Syncro Corporation October 1989 - October 1991
BUSINESS SCIENCES INC. May 1988 - August 1989
Skills
Oracle, Oracle SQL, PL/SQL, Linux, Unix, Unix Shell Scripting, Awk, Perl, ColdFusion, HTML, CSS, JavaScript, FTP, COBOL
Education
Tennessee Technological University 1977 — 1981
Math/Computer Science
Vanderbilt University 1976 — 1977
Pre-Medicine
AMISYS LEARNING CENTER
Technical Orientation, Amisys Advance & Programmer Migration
CRYSTAL DATA SYSTEMS/TRAVELER INFORMATION SERVICES
NOVELL Network Systems Administration
MCDONNELL DOUGLAS TRAINING CENTER
PICK Programming and Systems Administration
NEW HORIZONS COMPUTER LEARNING CENTERS
Perl Scripting and Oracle PL/SQL
PELLISSIPPI STATE TECHNICAL COLLEGE
C Programming
SEQUOIA SYSTEMS, INC
TOPIX/UNIX Systems Administration
Railinc Corporation March 2015 - Present
Letterkenny Army Depot July 2014 - October 2014
Norfolk Southern April 2013 - May 2014
Dominion Virginia Power June 2012 - April 2013
Capital One November 2010 - June 2012
TEKsystems September 2010 - December 2010
BCBSNC May 2010 - September 2010
Unisys June 2008 - April 2010
Unisys March 2004 - April 2008
Skills
Deployment, Application Architecture, MSI Packaging, Application Packaging, Application..., ThinApp, WinPE, Wise, InstallShield, InstallScript, SCCM, WDS, PXE, AdminStudio, ASP.NET, VB.NET, VBA, Network Architecture, System Deployment, DNS, VBScript, Software Installation, Active Directory, Citrix Metaframe, Hyper-V, Integration, VMware, Enterprise Architecture, IIS, Network Administration, XP, VMware Infrastructure, Testing, Virtualization, Operating Systems, Citrix, Servers, Infrastructure, DHCP, Enterprise Software, TCP/IP, Data Center, VMware ESX, Windows Server, App-V, Disaster Recovery, Network Security, Altiris, ITIL, Microsoft Technologies
Education
Trident Technical College 1995 — 1997
Associate, Telecommunications
Bridgewater Raynham Regional HS 1962 — 1966
HS Diploma, College prep
BCBSNC September 2014 - Present
BCBSNC April 2011 - August 2014
BCBSNC June 2005 - April 2011
BCBSNC November 1999 - June 2005
CIGNA Healthcare 1994 - 1999
ACMG, Inc/HealthWise of Kentucky, Ltd. 1989 - 1994
Humana 1985 - 1989
Skills
Health Insurance, Insurance, Leadership, Managed Care, Healthcare, Provider Relations, Process Improvement, Medicare, Medicaid, Employee Benefits, HIPAA, Sales, Health Policy, Call Centers, Claim, HMO, Disease Management, Healthcare Industry, Network Development, Utilization Management, Long-term Care
Education
Transylvania University 1979 — 1983
BA, Business Administration - Health Care Emphasis, Sociology
BCBSNC November 2014 - Present
HCL Global Systems Inc July 2012 - Present
Excellus BCBS April 2013 - November 2014
Lovelace Health System July 2012 - April 2013
Blue Shield of California November 2011 - July 2012
United Health Group June 2008 - November 2011
Mattel Corporation February 2008 - June 2008
Esurance January 2007 - February 2008
University of Louisiana at Lafayette December 2004 - December 2006
iSOFT March 2003 - December 2004
Skills
Requirements Analysis, CRM, Requirements Gathering, Healthcare Information..., Data Warehousing, Agile Methodologies, Business Intelligence, Software Project..., Business Analysis, ASP.NET, Integration, Trizetto Facets, Process Improvement, ETL, Solution Architecture, SDLC, Microsoft SQL Server, Visio, Data Modeling
Education
University of Louisiana at Lafayette
MS, Computer Science
University of Madras
B.E, Computer Science and Engg
BCBSNC August 2015 - Present
BCBSNC April 2013 - August 2015
BCBSNC November 2008 - April 2013
BCBNC November 2006 - November 2008
Verizon December 2001 - November 2006
WorldCom January 2000 - January 2001
WorldCom March 1998 - December 1999
MCI Corporation January 1997 - March 1998
MCI Corporation January 1995 - January 1997
BTI Systems March 1994 - January 1995
Skills
Team Leadership, Cross-functional Team..., Project Management, Program Management, Leadership, Business Analysis, Process Improvement, Management, SDLC, Change Management, Analysis, Requirements Analysis, Leadership Development
Education
University of Denver 2013 — 2013
Project Management Certification, Project Management
UNC-Greensboro 1990 — 1993
Bachelor of Science (B.S.), Information Systems and Operations Management
Novant Health July 2009 - April 2013
Novant Health February 2011 - November 2012
BCBSNC September 2004 - May 2009
Partners National Health Plans of NC Inc. January 2001 - January 2004
Cigna January 1997 - January 2001
Centers for Disease Control and Prevention May 1991 - August 1991
Pitney Bowes January 1987 - January 1990
Skills
Hospitals, Healthcare, Healthcare Management, Healthcare Information..., EMR, EHR, Clinical Research, Epic Systems, Public Health, Medicare, ICD-9, Health Insurance, Data Analysis, Quality Improvement, Claim, Epidemiology, Biostatistics, Insurance, Healthcare Analytics, Accreditation, HMO, Disease Management, Healthcare Industry, SAS, Health Information..., CPT, Executive Management, HL7, Medicare Part D, Cognos, Data Warehousing, Leadership, Medical Coding, Health Policy, Business Intelligence, Patient Safety, Managed Care, Nursing
Education
Yale University
Master of Public Health (M.P.H.)
Yale University 1989 — 1993
MS, biostatistic and epidemiology
Yale University 1988 — 1993
Master of Public Health (MPH), chronic epidemiology injury prevention
University of Bridgeport 1983 — 1986
Bachelor of Science (BSc), Biomedical/Medical Engineering
University of Bridgeport
Master of Science (MS), human biology
Travelers January 2013 - Present
Travelers January 2010 - December 2012
Travelers September 2006 - January 2010
Switzerland January 2003 - July 2005
BCBSNC March 1997 - June 2000
Kaiser Permanente July 1996 - February 1997
Aetna Life & Casualty July 1989 - April 1996
Skills
Property & Casualty..., Actuarial Science, Loss Reserving, Pricing, Analytics, Commercial Insurance, Commercial Lines, Insurance, Actuaries
Education
Casualty Actuarial Society
ACAS
The Johns Hopkins University 1985 — 1989
Bachelor's Degree, Mathematics
BCBSNC March 2013 - Present
Prime Therapeutics April 2012 - March 2013
Carolina Kids Therapy April 2008 - 2012
Humana 2007 - 2008
Wellpath 2004 - 2006
Onmi Life Associates 1994 - 2004
Skills
CRM, Employee Benefits, New Business Development, Workers Compensation, Marketing Strategy, Managed Care, Insurance, Leadership, Health Insurance, Sales
Education
University of Hartford 1990 — 1994
Bachelors of Arts, Political Science
BCBSNC March 2000 - Present
Skills
Health Insurance, Call Center, Insurance, HMO, HIPAA, Customer Service, Claim, Medicare, Customer Satisfaction, Data Entry, Employee Benefits, Lotus Notes, Provider Relations, Invoicing, Call Centers, PPO, Health Savings Accounts, Software Documentation
Education
Ultimate Medical Academy
Medical Coding and Billing, 3.66
BCBSNC March 2008 - Present
Blue Cross Blue Shield of NC March 2008 - Present
Art.com, IncRTP March 2007 - March 2008
ACS,Inc August 2006 - January 2007
Siemens Medical Solutions July 2004 - February 2006
John Deere Company February 2002 - July 2004
Sports Endeavors April 2002 - December 2002
Alltel Communications Center July 2001 - January 2002
Skills
Health Insurance, Customer Service..., Software Documentation, Employee Benefits, Insurance, Customer Service, Call Centers, Process Improvement, Customer Satisfaction, HIPAA, Data Entry, Access
Education
Strayer University-North Carolina 2013 — 2017
Bachelor of Business Administration (B.B.A.)
Durham High School 1990 — 1994
High School Diploma
BCBSNC December 2012 - Present
BCBSNC October 2005 - December 2012
Progressive Insurance December 2003 - June 2005
Progressive Insurance March 2003 - November 2003
Skills
Claim, Customer Service, Business Analysis, Health Insurance, Insurance
Education
University of Kentucky 1994 — 1999
BA, Geography
St. Xavier High School 1990 — 1994
Friends of Valley Forge Park May 2015 - Present
Independent May 2014 - Present
Friends of the Medal of Honor Grove December 2011 - Present
Freedoms Foundation at Valley Forge July 2012 - May 2014
BCBSNC January 2005 - May 2011
Skills
Fundraising, Accounting, Management, Program Management, Donor Management, Donor Research, Cost Accounting, Cost Management, Financial Analysis, Financial Reporting, Strategic Planning, Six Sigma, Executive Reporting, Actuarial Science, Marketing Strategy, Marketing Communications, social, Social Networking, Project Planning, Event Management, Event Planning, Web Analytics, People Skills, Healthcare Information..., Activity Based..., Activity Based Costing, Non-profits, Non-profit..., Organizational..., Organizational..., Nonprofits, Leadership, Grant Writing, Analytics, Customer Service, Public Speaking, Research, Volunteer Management, Grants, Program Development, Analysis
Education
Villanova University 2011 — 2012
Master's degree, Public Administration with Certificate in Non Profit
Tulane University - A.B. Freeman School of Business 1996 — 2000
Bachelor's degree, Accounting and Marketing
BAC Local 15 Apprenticeship & Training Center December 2013 - Present
TIC Int'l March 2009 - November 2013
BCBSNC September 2008 - March 2009
Skills
Insurance, Microsoft Excel, Claim, Employee Benefits, Provider Relations, HMO, Managed Care, Customer Service, Medicare, PPO, Healthcare, Training, Health Insurance, Medicaid, HIPAA, Medical Billing, ICD-9, CPT, Healthcare Industry, HCPCS, Union, Union Relations, Union Experience, Union Labor, Healthcare Reimbursement, Underwriting, Network Development
Education
The University of Kansas 1984 — 1985
Early Childhood Education and Teaching
Shawnee Mission North 1980 — 1983
BCBSNC February 2014 - Present
Aetna October 2011 - January 2014
Rural Dynamics Incorporated January 2011 - October 2011
Holmes Murphy & Associates May 2007 - December 2010
Skills
Data Analysis, SQL, Microsoft Excel, VBA, Data Modeling, Data Mining, Analytics, Business Analysis, Financial Analysis, Analysis, SAS programming, Program Evaluation, Query Writing, Programming, Program Management
Education
The University of Texas at Dallas 2003 — 2007
Bachelor of Science (B.S.), Finance, General
BCBSNC November 2013 - Present
Marriott International February 2007 - June 2008
Skills
Health Insurance, Insurance, Business Analysis, Requirements Gathering, Vendor Management, Process Improvement, HIPAA, SharePoint
Education
The Baptist College of Florida 1997 — 2001
Bachelor of Arts (B.A.), Christian Education
The Baptist College of Florida 1997 — 2001
Bachelor of Arts (B.A.), Theology/Theological Studies
BlueCross BlueShield of Tennessee 2013 - Present
BlueCross BlueShield of Tennessee 2011 - 2013
UnitedHealth Group 2009 - 2011
Cigna 2006 - 2009
Cigna 2000 - 2006
Cigna 1998 - 2000
BCBSNC 1997 - 1998
Cigna 1995 - 1997
Education
The University of Tennessee at Chattanooga
Master of Business Administration (MBA), Finance
University of Tennessee-Knoxville
Bachelor's degree, Finance
Cigna August 2000 - Present
BCBSNC August 1985 - July 2000
Skills
Applications..., Test Management, Requirements Analysis, Software Development, Requirements Gathering, SDLC
Education
University of Colorado Denver
University of North Carolina at Chapel Hill