BCBSNC Company
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
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2,158 BCBSNC employees in database. Find out everything there's to know about BCBSNC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BCBSNC Employees
TrialCard October 2015 - Present
Duke University Health System September 2014 - September 2015
UNC Health Care January 2014 - July 2014
Department of Veterans Affairs February 2013 - December 2013
BCBSNC April 2011 - September 2012
UNC Health Care February 2008 - April 2011
BCBSNC July 2007 - February 2008
BCBSNC July 2003 - July 2007
Healthcare Business Resources July 2002 - April 2003
Skills
HIPAA, Healthcare, Health Insurance, Insurance, Customer Service, Appointment Scheduling, Data Entry, Ten Key, Claim, Adjustments, Claims Auditing, Medical Terminology, Medical Billing, Job Aids, IDX, CPRS, Siebel, CMS-1500, UB04, EOB, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Lync, Managed Care, Medical Records, Medical Coding, CPT, Medicare, Medicaid, Healthcare Industry, Healthcare Management, Health Information..., ICD-9, EHR, Health Policy, Healthcare Information..., Utilization Management, PPO, Epic Systems, Revenue Cycle
Education
North Carolina Central University
BCBSNC August 2013 - Present
UnitedHealth Group December 2011 - August 2013
Aetna January 1998 - June 2011
Skills
COBRA, Employee Benefits, Training Delivery, Insurance, Employee Training, Performance Consulting, Health Insurance, Training, Instructor-led Training, Instructional Design
Education
North Carolina Agricultural and Technical State University 1987 — 1992
Bachelor of Arts (BA), English Language and Literature/Letters
BCBSNC May 2015 - Present
BCBSNC January 2012 - May 2015
BCBSNC July 2010 - January 2012
BCBSNC April 2002 - July 2010
Skills
Program Management, Cross-functional Team..., Internal Controls, Account Reconciliation, Accounting, Internal Audit, Process Improvement, General Ledger, Quality Assurance, Training, Project Planning, Insurance, Business Process..., Strategic Planning, Management, Project Management, Business Process, Business Strategy, Employee Relations, Customer Service, Team Leadership, Software Documentation
Education
University of Phoenix 2010 — 2011
Masters, Business Administration
North Carolina Agricultural and Technical State University 1994 — 2001
Bachelor of Science, Accounting
BCBSNC July 1986 - Present
BCBSNC December 2012 - Present
Mary Kay Independent Consultant November 2012 - Present
BCBSNC August 2010 - December 2012
Blue Cross and Blue Shield of North Carolina 1986 - 2011
Skills
Health Insurance, Insurance, Medicaid, Employee Benefits, Process Improvement, Access, Customer Service, Staff Development, Benefits Administration, Training, Leadership, Leadership Development, Microsoft Word, Medicare, Call Centers, Microsoft Excel, Team Building, Healthcare, Software Documentation, HIPAA, Supervisory Skills, Outlook, Coaching, Data Entry, Invoicing, Policy, Project Planning, Accounts Receivable
Education
North Carolina Central University 1973 — 1980
BS, Physical Education
Hillside High School 1971 — 1973
Highschool diploma, academic
Humana September 2009 - Present
Insurance Advantage Network April 2007 - September 2009
BCBSNC July 2003 - March 2007
Durham Public Schools July 2002 - July 2003
Xerox February 2000 - February 2002
Cigna February 1999 - February 2000
BCBSNC October 1995 - February 1999
Skills
Health Insurance, Insurance, Managed Care, Disability Insurance, Life Insurance, Sales, Employee Benefits, Account Management, Medicare
Education
North Carolina Central University 1990 — 1995
Bachelor of Arts (B.A.), English/Journalism
North Carolina Central University
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services/Personnel Counseling
BCBSNC September 2014 - Present
BCBSNC June 2012 - Present
Skills
Customer Service, Leadership
Education
North Carolina Central University 2004 — 2006
Sports Management
Blue Cross and Blue Shield of North Carolina September 2014 - Present
BCBSNC November 2012 - September 2014
Blue Cross and Blue Shield of NC August 2008 - July 2013
D Behavioral Health Services August 2006 - January 2009
Nordstrom Inc February 2005 - June 2006
P.F June 2004 - January 2005
Skills
Training, Customer Service, Sales, Sales Operations, Sales Management, Insurance, Coaching, Teamwork, Microsoft Office, Public Speaking, Program Management, Employee Benefits, Healthcare, Health Insurance, Outlook, Business Analysis, Microsoft Word, Business Development
Education
North Carolina Central University 2011 — 2013
Masters, Information Science
North Carolina Central University 2000 — 2004
Bachelor of Arts, Political Science
North Carolina Central University
Bachelor of Arts, Politial Science
Blue Cross & Blue Shield of North Carolina May 2014 - Present
NBN Sports Inc. September 2013 - Present
NBN Basketball January 2011 - Present
BCBSNC July 2006 - May 2014
Skills
Training, Customer Service, Coaching, Team Building, Strategic Planning, Microsoft Excel, Public Speaking, Outlook, Microsoft Office, Process Improvement, Event Planning, Healthcare, Microsoft Word, Budgets, Time Management, Change Management, Leadership, Program Management, Teamwork, PowerPoint, Access, Employee Benefits, Customer Satisfaction, Insurance, Data Entry, Leadership Development, Project Management, Teaching, Team Leadership, Health Insurance, Project Planning
Education
North Carolina Central University 2013 — 2015
Masters of Science (MS), Management of Information Systems, Management information systems, Network & Communication
University of Mount Olive 2010 — 2013
Bachelor's Degree, Management of information systems
North Carolina Central University 2003 — 2007
Physical Education Teaching and Coaching
BCBSNC 2012 - Present
H & R Block December 2010 - Present
AICPA 2012 - 2012
Skills
Data Entry, Customer Service, Call Centers, Access, Software Documentation, Outlook, Training, Microsoft Office, Health Insurance, Customer Satisfaction, Microsoft Word, Microsoft Excel, PowerPoint, Insurance, Lotus Notes, Coaching
Education
North Carolina Central University 2009 — 2011
MS, Library Science
North Carolina Central University 2005 — 2009
BS, Criminal Justice
Acclaim Systems August 2015 - Present
Blue Cross Blue Shield of NC July 2015 - Present
United Health Group August 2013 - March 2014
BCBSNC September 2009 - April 2012
BCBSNC 2001 - 2012
BCBSNC April 2006 - September 2009
BCBSNC March 2005 - April 2006
BCBSNC June 2002 - March 2005
Skills
Microsoft Excel, Customer Service, User Acceptance Testing, Microsoft Word, Customer Satisfaction, Testing, Insurance, Documentation, Research, Claims Handling, Highly Detailed, Dedicated Professional, PowerPoint, Insurance Adjusting, Regression Testing
Education
North Carolina Central University 2013 — 2015
Master's degree, Information Science, 3.80
Pfeiffer University 2009 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.56
North Carolina Central University 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
BCBSNC 2010 - 2013
Ritz Camera & Image October 2006 - May 2009
EB Games August 2003 - September 2006
Skills
Claims Resolution, Claims Handling, Customer Service, Medical Coding, ICD-9, CPT, HCPCS, Health Insurance, Claims Investigations, Claim
Education
North Carolina State University 1990 — 1994
Bachelor of Arts (B.A.), History
BCBSNC August 2013 - Present
North Carolina Central University May 2011 - June 2012
North Carolina Central University August 2010 - May 2011
Rite-Aid Pharmacy May 2002 - December 2009
Skills
Highly proficient in..., Marketing Operations, Marketing Communications, Spanish-writing, Research, Training, Microsoft Excel, PowerPoint, Retail, Sales, Editing, Microsoft Word, Marketing
Education
North Carolina Central University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration, 4.00, Summa Cum Laude
North Carolina Central University 2010 — 2012
Master of Information Science, Information Science, 4.00, Summa Cum Laude
North Carolina State University - College of Management 2004 — 2008
Bachelor of Science, Finance, 3.011
BCBSNC August 2011 - Present
Measurement Incorporated June 2011 - July 2011
North Carolina Central University January 2010 - May 2010
JD Advertising May 2008 - June 2008
Skills
Public Speaking
Education
North Carolina Central University 2007 — 2011
BBA, Business Administration-Marketing
North Carolina Central University 2007 — 2011
Bachelor, Business Administration; Marketing
North Carolina Central University 2007 — 2011
BCBSNC September 1999 - Present
Duke University Medical Center January 1998 - September 1999
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Insurance, Access, Outlook, SharePoint, Vendor Management, Business Analysis, Process Improvement, Training, Leadership, Program Management, Data Analysis, Software Documentation, Risk Management, Analysis, Visio, Quality Assurance, Call Centers, Business Process..., Management, Team Building, Team Leadership, Project Management, Change Management, Performance Management, Healthcare, SDLC
Education
North Carolina Central University
North Carolina Central University
Alston Wilkes Society January 2015 - Present
BCBSNC January 2012 - February 2014
Sprint Nextel May 2010 - December 2011
RadioShack August 2008 - April 2010
Tee Shirts Express LLC July 2007 - August 2008
Lauren and London Shoes and Apparel LLC December 2006 - June 2007
3 B Home repair June 2006 - June 2007
Fort Bragg School June 2006 - August 2006
Skills
type 40+ WPM, Data Entry, Sales, Marketing, Telephone Skills, Administrative..., Customer Service, Time Management, Call Centers, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Teamwork, Fax, Phone Etiquette, Critical Thinking, Databases, Administrative Work, Retail, Editing, Creative Writing, Office Equipment, Proofreading, Microsoft Office 2007, Internet Explorer, Research, People Skills, Clerical Skills, Administration, Office Administration, Outlook
Education
Wake Forest University 2014 — 2016
Master's degree, Clinical Mental Health Counseling
North Carolina Central University 2007 — 2011
bachelors, English Literature
Nicole James Real Estate Group August 2008 - Present
Keller Williams Realty October 2008 - March 2014
BCBSNC 2001 - 2006
Skills
Real Estate, First Time Home Buyers, Single Family Homes, New Home Sales, Buyer Representation, Relocation, Short Sales, Foreclosures, Listings, REO, Sellers, Referrals, Condos, Real Property, Investors, Investment Properties
Education
North Carolina Central University 1998 — 2004
Mass Communication/Media Studies
Sanctuary Ministries September 2013 - Present
Durham Interfaith Hospitality Network January 2010 - January 2013
Antioch Baptist Church DurhamNC 2008 - 2013
North Carolina Mutual Life Insurance Company June 2010 - November 2011
Abundant Hope Christian Church June 2003 - December 2005
BCBSNC August 1986 - December 2000
Skills
Event Planning, Non-profits, Public Speaking, Fundraising, Volunteer Management, Social Media, Program Development, Community Outreach, Microsoft Office, Customer Service, Public Relations, Research, Teaching, Religion, Discipleship, Biblical Studies, Theology, Preaching, Newsletters, Adult Education, Higher Education, Leadership Development, Team Building, Grant Writing, Pastoral Care, Community Development, Nonprofits, Youth Ministry, Grants, Leadership, Liturgy, Church Events, Pastoral Counseling, Grief Counseling, Religious Studies, Staff Development, Conflict Resolution, Workshop Facilitation, Spiritual Direction, Social Services, Non-profit..., Missions, Case Management, Psychotherapy, Philosophy of Religion, Program Evaluation, Organizational..., Chaplaincy
Education
United Theological Seminary 2009 — 2012
Doctorate of Ministry D.Min, Christian Education and Urban Ministries
Shaw University Divinity School 2004 — 2008
Master of Divinity (M.Div.), Theology/Theological Studies
North Carolina Central University 1976 — 1980
Bachelor of Arts (B.A.), Psychology
BCBSNC 2013 - 2014
BCBSNC 2010 - 2013
BCBSNC 2007 - 2010
BCBSNC 2005 - 2007
Skills
Sales Operations, Budgets, Financial Forecasting, Business Process..., Health Insurance, Salesforce.com, Sales Presentations, Financial Analysis, Financial Reporting, Pricing, Cross Functional Team..., Business Strategy, Sales Process, Marketing, Product Marketing, Healthcare, Compliance, Sales Process..., Variance Analysis, Strategic Consulting, Non-profit Volunteer, Financial Audits, Internal Audit, Business Analysis, Insurance, Strategy, Project Management, Customer Service, Process Improvement
Education
North Carolina Central University
BBA, Business Administration and Marketing
North Carolina State University
Marketing
Lenovo April 2015 - Present
Lenovo May 2014 - April 2015
The V Foundation May 2013 - May 2014
BCBSNC June 2013 - August 2013
The Ability Experience June 2012 - August 2012
Skills
Leadership, Program Management, Recruiting, Market Research, Time Management, Fundraising, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Public Speaking, Social Media, Event Planning, Marketing, Customer Service
Education
North Carolina State University 2010 — 2014
BS- Business Administration, Marketing, Political Science
Salesforce July 2015 - Present
BCBSNC January 2013 - June 2015
Bandwidth.com 2011 - 2012
Bandwidth.com 2010 - 2011
Bandwidth.com 2005 - 2010
Bandwidth.com 2004 - 2005
Bandwidth.com 2003 - 2004
Bandwidth.com 2002 - 2003
Skills
Start-ups, Telecommunications, Salesforce.com, Negotiation, Microsoft Office, Process Improvement, Excel, Vendor Relations, Vendor Management, Cisco, Process Development, Word, Program Management, Collaborative Problem..., Driving Results, Process Simulation, Cross-functional Team..., Microsoft Word, VoIP, Forecasting, Microsoft Excel, Cisco Technologies, Strategic Planning, Customer Satisfaction, Contract Negotiation, Business Strategy, Leadership, Business Process..., Business Process, Team Leadership, Product Management, CRM, Business Analysis, SaaS, Strategic Partnerships, Cloud Computing, Project Management, Account Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2013
Master of Business Administration (MBA)
North Carolina State University
Bachelor of Arts, Political Science
BCBSNC January 2011 - Present
UNC General Administration July 2010 - November 2010
UNC General Administration January 2009 - June 2010
Education
North Carolina Central University 1992 — 1996
Bachelor of Science (BS), Computer Science
North Carolina Central University
Master of Business Administration (MBA)
Blue Cross and Blue Shield of North Carolina April 2007 - September 2013
Blue Cross Blue Sheild of North Carolina June 2005 - April 2007
BCBSNC January 2000 - June 2005
Skills
Microsoft Office, Health Insurance, Microsoft Excel, Change Management, Process Improvement, Event Planning, PowerPoint, Healthcare, Policy, Training, Management, Time Management
Education
Pfeiffer University 2004 — 2006
Master in Health Administration, Health/Health Care Administration/Management
North Carolina Central University 1994 — 1998
Bachelor of Science (BS), Public Health Education and Promotion
THN Care Management October 2012 - Present
Cone Health March 2011 - October 2012
Durham Technical Community College February 2007 - October 2009
UNC Health Care October 2006 - October 2009
BCBSNC 2002 - 2006
Skills
Nursing, Inpatient, Patient Advocacy, BLS, Home Care, Patient Safety, Acute Care, Case Managment, Critical Care, Nursing Education, Healthcare Management, Hospitals, Utilization Management, Patient Education, Medication..., Registered Nurses, Utilization Review, Health Education, Epic Systems, Nursing Care, Cpr Certified, EHR, Medical Terminology, HIPAA, Certified Case Manager, Healthcare, Nursing Documentation, Vital Signs, Health Promotion, Managed Care, Direct Patient Care, Medicare, Medicaid, IV, Wound Care, Medical/Surgical, Disease Management, Nursing Management, Palliative Care, JCAHO, NRP, Medical Case Management, EMR, Medical Records, Nursing Process, Home Health Agencies, Therapeutic..., Home Infusion, CPOE, Medicaid Managed Care
Education
University of Phoenix 2010 — 2012
Master of Science (M.S.), Nursing Education, 3.8
North Carolina Central University 2007 — 2009
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Essex County College 1993 — 1996
AAS, Registered Nursing/Registered Nurse
Sodexo September 2013 - Present
BCBSNC July 2002 - August 2008
Skills
Administrative..., Virtual Administrative..., Health Insurance, Event Planning, Personal Assistant, Entrepreneurship, Lifestyle Management, Hospitality Industry, Wedding Planning, Staff Supervision, Data Entry, Microsoft Office, Business Writing, General Insurance, Motivational Speaking, Music Performance
Education
North Carolina Central University 1995 — 1999
Music and Psychology
Chapel Hill High School 1991 — 1995
Diploma, General Curriculum
BCBSNC May 2014 - Present
Rack Room Shoes June 2013 - November 2013
McDonald's Corporation May 2012 - September 2012
Walmart June 2011 - August 2011
Susan G. Komen Breast Cancer Walk October 2010 - October 2010
Bojangles August 2008 - January 2010
Rescue Mission December 2009 - December 2009
Skills
Mathematics, Communication, Time Management, Microsoft Word, Microsoft Excel, Budgets, Customer Service
Education
North Carolina Agricultural and Technical State University 2010 — 2015
Accounting
Millbrook High School 2008 — 2010
BCBSNC April 2013 - Present
American Express September 1991 - January 2010
American Express February 2008 - January 2009
American Express March 2006 - February 2008
American Express May 2004 - March 2006
American Express March 2002 - April 2004
American Express January 1996 - March 2002
Skills
Team Leadership, Operations Management, Leadership Development, Change Management, Credit, Risk, Process Improvement, Call Center, Customer Experience, Credit Risk, Mentoring, Team Building, Financial Risk, Business Analysis, Vendor Management, Risk Management, Financial Services, Leadership, Analysis, Relationship Management, Six Sigma, Coaching, Credit Cards, Financial Analysis, Business Process..., Cross-functional Team..., Customer Service, Project Management, Re-engineering, Performance Management, Program Management, Banking, Fraud, Forecasting, Data Analysis, Management, Strategic Planning, Call Centers, Training, CRM, Payments, Outsourcing, Strategy, PMO, Finance, Team Management, Project Portfolio..., SDLC, Business Process, Business Strategy
Education
North Carolina A&T State University 1984 — 1988
Political Science
BCBSNC November 2014 - Present
BCBSNC January 2014 - November 2014
BCBSNC July 2013 - January 2014
BCBSNC January 2006 - July 2013
Time Warner Cable January 2005 - January 2006
Skills
Microsoft Office, Genesys, Aspect, RTA, JavaSE, Business Analysis, Technical Support, Healthcare Information..., Avaya Communication..., Avaya IP Telephony, Help Desk Support, Internet Explorer, IP, Impact Assessment, Witness, Troubleshooting, Quality Assurance, SharePoint, Avaya, Access, User Acceptance Testing, Data Center, Salesforce.com, Use Case Analysis, Systems Analysis, Service Delivery, SDLC, Software Documentation, Testing, Analysis, Networking, Training, Business Requirements, Avaya Technologies, Visio, Call Centers, Vendor Management, Customer Service, Databases, Program Management, Management, Microsoft Excel
Education
North Carolina Agricultural and Technical State University 1999 — 2004
Bachelor of Science (BS), Electronics and Computer Technology
Wake Technical Community College 2013 — 2013
powermhs, Java Programming
ChannelAdvisor June 2014 - Present
Oracle August 2013 - May 2014
Tekelec May 2010 - July 2013
IBD Benefit Services October 2003 - May 2010
BCBSNC October 2001 - October 2003
Mitsubishi Electric May 2000 - May 2001
Cisco 1999 - 2000
Hilton Worldwide 1998 - 1999
Cisco 1997 - 1998
Pinehurst Resort 1996 - 1997
Skills
Technical Recruiting, Applicant Tracking..., Hiring, Account Management, Sourcing, Talent Acquisition, Creative Sourcing, Internet Recruiting, Full-cycle Recruiting, Employee Relations, Benefits, College Recruiting, Screening, Salary Negotiation, Direct Recruiting, Interviewing, Recruitment/Retention, Candidate Screening, Sales Recruitment, Onboarding, Direct Sourcing, Recruiting, Employee Benefits, Personnel Management, Interviews, Deferred Compensation, Human Resources, Screening Resumes, Training, SDLC, Management, Payroll, New Hire Orientations, Benefits Negotiation, Benefits Administration
Education
St. Andrews College 1990 — 1993
BA, Business / Economics
North Carolina State University 1986 — 1990
PineCrest 1982 — 1986
High School Diploma
Associated Family & Life Services April 2015 - Present
U.S. Army August 2002 - Present
BCBSNC January 2013 - March 2015
Blue Cross Blue Shield of North Carolina January 2013 - March 2015
Bank of America November 2011 - September 2012
Bank of America November 2011 - September 2012
Time Warner Cable March 2011 - October 2011
Warner Cable March 2011 - October 2011
Rilan Service Paper April 2009 - June 2010
PPG Industries December 2007 - February 2009
Skills
Microsoft Office, Marketing, PowerPoint, Microsoft Excel, Customer Service, Banking, Retail Banking, Event Planning, Styling, Time Management, Sales, Data Entry, Budgets, Public Speaking, Management, Training, Program Management, Leadership, Microsoft Word, Social Networking, Social Media, Team Building
Education
North Carolina Central University 2002 — 2007
Bachelor of Business Administration, Marketing & Management
North Carolina Central University 2002 — 2007
Bachelor of Business Administration, Management and Marketing
Yardi Systems August 2011 - Present
BCBSNC August 2013 - March 2014
Savvis Communications March 2004 - March 2009
Cable and Wireless August 2000 - March 2004
Cable and Wireless January 1999 - August 2000
Electronic Data System / United States Postal Service March 1997 - January 1999
IBM May 1996 - March 1998
International Business Machines May 1996 - November 1996
United Parcel Service (UPS) December 1994 - April 1996
Skills
Active Directory, Troubleshooting, Software Documentation, Microsoft SQL Server, Team Leadership, Management, VPN, Visio, Access, Account Management, Security, Telecommunications, Business Analysis, Project Management, Business Process..., Call Centers, Cisco Technologies, Cloud Computing, Computer Hardware, Crystal Reports, Customer Service, Data Center, Databases, Disaster Recovery, Hardware, IT Service Management, Integration, Leadership, Microsoft Exchange, Microsoft Office, Networking, Outlook, Program Management, Project Planning, Recruiting, Quality Assurance, Requirements Analysis, SAP, SQL, SharePoint, Strategic Planning, System Administration, Team Building, Technical Support, Testing, Training, Unix, Vendor Management, Windows
Education
North Carolina Central University 1992 — 1995
Bachelor's, Business Administration; Computer Information Systems
hampton university 1990 — 1992
5LINX Enterprises Inc. July 2011 - Present
BlueCross BlueSheild September 2003 - Present
A lil Something Extra January 2003 - Present
BCBSNC March 2002 - Present
BCBSNC March 2002 - September 2003
Pricewaterhouse Coopers October 2000 - August 2001
CCB Bank September 1999 - October 2000
Wells Fargo March 1998 - September 1999
Old Navy Durham, NC November 1997 - August 1998
Project R.A.P.P February 1997 - May 1997
Skills
Negotiation, Leadership, Event Planning, Team Building, Team-oriented, Coaching, Entrepreneurship, Conflict Resolution, Community Outreach, Call Centers, Direct Sales, Employee Benefits, Fundraising, Human Resources, Insurance, Marketing, Quality Assurance, Microsoft Office, Sales, Time Management, Leadership Development, Customer Retention, Customer Service, Personal Development, Professional...
Education
North Carolina Central University 1993 — 1997
Bachelor of Science (BS), Criminal Justice and Corrections
Friendly High School 1989 — 1993
North Carolina Central University
Master Degree, Human Science & Counseling
BCBSNC November 2008 - Present
BCBSNC March 2006 - October 2008
Menlo Worldwide April 1994 - November 2004
Skills
Health Insurance, Customer Service, Call Center, Excel, Employee Benefits, Insurance, 2013 Foundation Fellows, NC Health, Accident &..., NC Medicare Supplement..., Outlook, Analysis, Leadership, Team Building, Access, Software Documentation, Process Improvement, Microsoft Excel, Data Entry, Training, Call Centers, HIPAA, Visio, Risk Management
Education
North Carolina Central University
Lincoln Heritage Life Insurance Company March 2015 - Present
SM7even Real Estate Investors February 2014 - Present
Fleotic Verses Soul Cafe' - Church of the Apostolic Revival September 2011 - Present
SMBII Model and Talent Management September 1997 - Present
SMB II Enterprises 1997 - Present
EMC National Life Company August 2014 - Present
BCBSNC April 2013 - May 2015
BCBSNC September 2011 - May 2015
BCBSNC February 2012 - March 2013
Blue Cross and Blue Shield of North Carolina November 2009 - February 2012
Skills
Word, Marketing Strategy, Strategic Planning, Team Building, Customer Relations, Talent Management, Talent Booking, Talent Scouting, Photography, Fashion Photography, Fashion Design, Fashion Illustration, Fashion Shows, Modeling, Acting, Voice Over, Music Production, Music Industry, Sales Management, Direct Sales, Sales Presentations, Team Leadership, Youth Ministry, Campus Ministry, College Ministry, Ministry Leadership, Prison Ministry, Successful Business..., Singing, Voice Lessons, Product Spokesperson, Expository Preaching, Event Planning, Event Photography, Program Facilitation, Radio Host, Sales, Public Speaking, Music, Event Management, Entertainment, Leadership, Insurance, Leadership Development, Corporate Events, Community Outreach, Project Management, Health Insurance, Creative Writing, Microsoft Word
Education
North Carolina Central University 1988 — 1992
Music Performance, General
North Carolina Central University 1988 — 1991
Music Theory and Composition
UNC Physicians Network November 2013 - Present
BCBSNC January 2005 - November 2013
Education
North Carolina Central University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BCBSNC September 2012 - Present
Financial Education Services (FES) May 2013 - June 2014
Agency of America November 2011 - October 2013
Weichert Realtors November 2008 - February 2011
World Leadership Group 2005 - 2007
Skills
Real Estate, Mortgage Lending, Insurance, Home, Short Sales, Foreclosures, Marketing, Customer Service, Negotiation, Public Speaking, First Time Home Buyers, Loans, Investment Properties, Team Building, Leadership, Coaching, Small Business, Contract Negotiation, Sales, New Business Development, Selling, Finance, Strategic Planning, Financial Services, Credit, Referrals, Real Estate Transactions, Banking, Residential Homes
Education
North Carolina Central University 1989 — 1995
BBA, Accounting
North Carolina Central University
Bachelor of Business Administration (B.B.A.), Accounting
MetLife April 2014 - Present
The Pantry September 2010 - January 2014
The DJB Group October 2008 - September 2010
Blue Cross and Blue Shield 2005 - 2008
BCBSNC 2003 - 2005
BCBSNC 1999 - 2002
BCBSNC 1997 - 1999
Synergy Systems 1994 - 1997
Skills
PMP, Vendor Management, Process Improvement, SDLC, Program Management, SOA, Solution Architecture, Enterprise Software, MS Project, Business Intelligence, ITIL, Project Management, Leadership, IT Service Management, Business Development, Executive Management, Change Management, Business Process..., Business Analysis, Management, Strategic Leadership, Process Engineering
Education
North Carolina State University 1980 — 1984
Engineering - Attended
BCBSNC April 2013 - Present
Education
North Carolina Central University 2008 — 2012
Bachelor's degree, Social Work
North Carolina Central University January 2012 - Present
BCBSNC February 2011 - January 2012
ACS August 2010 - February 2011
RIGGING SERVICES June 2010 - July 2010
NCCU ITS Department May 2008 - May 2010
Hard Hatters Cleaning Services June 2005 - August 2007
Skills
MySQL, SQL, Access, Linux, Networking, Visio
Education
North Carolina Central University 2005 — 2010
Bachelor of Science, Computer Information Systems
UnitedHealth Group January 2015 - Present
Blue Cross Blue Shield of North Carolina August 2013 - December 2014
BCBSNC June 2007 - August 2013
Vance Granville Community College September 2010 - 2011
BCBSNC October 2005 - June 2007
NCDHHS - Murdoch Center November 2003 - October 2005
NCDHHS-Murdoch Center November 2002 - November 2003
NCDHHS - Murdoch Center June 2000 - November 2002
Skills
Medical Review, Insurance, Medicare, Utilization Management, Medicaid, Nursing, Healthcare, Case Managment, Healthcare Management, HEDIS, Health Insurance, HIPAA, Appeals, Medical Coding, Nursing Research, Nursing Management, Disease Management, Managed Care, Case Management, Medical Billing, Provider Relations, Team Building, Management, Software Documentation, Process Improvement, Customer Service
Education
North Carolina Central University 2006 — 2010
BSN, Nursing
Vance Granville Community College 1998 — 2000
Associate, Nursing
Sequel Youth & Family Services April 2013 - Present
Independent Business Owner Traci Lynn Fashion Jewelry August 2009 - Present
BCBSNC July 2008 - March 2012
Best Buy March 2003 - April 2010
US EPA October 2003 - August 2008
Skills
Attention To Detail, Analysis, Consumer Products, Research, Customer Service, Security, Report Writing, Microsoft Excel
Education
North Carolina Central University 2009 — 2012
Criminal Justice/Sociology, Criminal Justice and Corrections
Bishopville High School 1985 — 1990
Diploma
Wake Technical Community College
Criminal Justice, Criminal Justice
BCBSNC May 2015 - Present
BCBSNC September 2013 - May 2015
BCBSNC November 2011 - August 2013
Skills
Customer Service, Health Insurance, Microsoft Excel, Microsoft Office, Process Improvement, Program Management, Public Speaking, Research
Education
North Carolina Central University 2003 — 2007
Bachelor of Arts (BA), Public Administration
Syntax Solutions, LLC October 2012 - Present
ISA March 2010 - October 2012
ISA 2000 - 2009
Town of Chapel Hill Public Arts Commission 2000 - 2002
ISA 1996 - 2000
Ventana Communications 1997 - 1997
TRC Environmental October 1995 - December 1995
BCBSNC 1992 - 1995
Skills
Books, Writing, Editing, Automation, Technical Writing, Publishing, Marketing Communications, Documentation, Layout, Process Automation, Advertising, Software Documentation, Proofreading, Publications, Project Management, Newsletters, Research, Social Media, Project Coordination, Project Planning, Public Speaking, Copy Editing, Management, Marketing, Copywriting, Blogging, Proposal Writing, Magazines, Web Content, Press Releases, AP Style, Brochures, Social Networking, Journalism, WordPress, Newspapers, Public Relations, Media Relations, Adobe Acrobat
Education
North Carolina State University 1992 — 1994
Master of Arts, English
St. Mary's College, Raleigh, NC
Associate in Arts, Liberal Arts and Sciences/Liberal Studies
University of North Carolina at Chapel Hill
Bachelor of Arts, English
Red Hat January 2013 - Present
Red Hat September 2009 - January 2013
Red Hat February 2009 - September 2009
Red Hat June 2008 - February 2009
Cisco (Tidal Software) 2007 - 2008
IBM September 2006 - August 2007
IBM 1994 - 2007
BCBSNC 2000 - 2003
Skills
Product Management, Systems Management, Technical Marketing, Customer Interaction, Cloud Computing, Enterprise Software, Virtualization, Sales Enablement, SaaS, PaaS, Open Source, Middleware, Competitive Analysis, IaaS, Software Project..., High Availability, Business Alliances, VMware, Go-to-market Strategy, RedHat, Solution Architecture, Linux, Operating Systems, Pre-sales, Storage, Enterprise Architecture, Product Marketing, Solution Selling, Cluster, SOA, Partner Management, Distributed Systems, Professional Services, Big Data
Education
Pfeiffer University 2001 — 2003
MBA, Marketing Concentration
North Carolina State University 1997 — 1999
MS, Computer Engineering
North Carolina State University 1992 — 1996
BS, Computer Engineering
BCBSNC September 2015 - Present
BCBSNC March 2015 - September 2015
IBM Seterus August 2013 - March 2015
HCL Technologies May 2013 - August 2013
HCL Technologies (America) January 2013 - May 2013
James E Heyward, CPA March 2012 - January 2013
SunTrust Bank February 2010 - January 2013
North Carolina Central University January 2011 - January 2012
Coastal Federal Credit Union January 2008 - January 2010
Skills
Customer Service, Inventory Management, Policy, Banking, Outlook, Microsoft Office, Quickbooks, Typing, Accounts Receivable, Accounting, Payroll, Software Documentation, Budgets, Leadership, Management, Microsoft Excel, PowerPoint, QuickBooks, Microsoft Word
Education
DEVRY UNIVERSITY'S KELLER GRADUATE SCHOOL 2012 — 2013
MASTER, ACCOUNTING AND FINANCIAL MANAGEMENT
North Carolina Central University 2009 — 2011
BACHCELOR OF BUSINESS ADMINISTRATION, ACCOUNTING
SOUTHERN DURHAM HIGH SCHOOL 2000 — 2004
DIPLOMA, GENERAL STUDIES
BCBSNC April 2012 - Present
Quintiles April 2011 - September 2011
RBC August 2010 - July 2011
Fidelity Investments August 2003 - August 2010
Skills
Business Analysis, Business Requirements, SDLC, Business Process, Analysis, Requirements Gathering, User Acceptance Testing, Visio, Process Improvement, Systems Analysis, Vendor Management, Requirements Analysis, PMO, Quality Center, Quality Assurance, Program Management, Project Management, Business Process..., Agile Methodologies, Leadership, SharePoint, Marketing Strategy, Social Media Marketing, Public Policy, Strategic Planning, Enterprise Architecture, CSPO, CSM, Product Development, Project Finance, Budget Management
Education
North Carolina Central University 2002 — 2004
Master of Public Administration (M.P.A.), Public Policy Analysis
North Carolina Central University 1996 — 2000
Master, Public Administration
First Tennessee Bank August 2015 - Present
BCBSNC June 2013 - August 2015
First Citizens Bank August 2008 - May 2013
NAS Recruitment Communications November 2005 - August 2008
Carolina Woman Magazine November 2001 - November 2005
Spectator Magazine July 2000 - October 2001
Skills
Advertising, Account Management, Direct Mail Campaigns, Marketing Strategy, Marketing Communications, Media Planning, Media Placement, Media Buying, Online Advertising, Outdoor Advertising, Recruitment Advertising, Vendor Relationships, Email Marketing, Brand Management, Marketing, Internal Communications, Direct Mail, Social Media Marketing, Social Media, Integrated Marketing, Press Releases, Media Relations, Market Planning, Copywriting, Public Relations, Direct Marketing, Lead Generation, Online Marketing, Strategic Communications, Corporate Branding, Digital Marketing, Newsletters, Brand Development, Corporate Communications, Social Networking, Trade Shows, B2B, Digital Strategy, Customer Retention, Budgets, Content Strategy, Web Analytics, Sponsorship, Strategic Partnerships
Education
North Carolina State University 1996 — 2000
Communications, Public Relations
Peace College
Quintiles October 2014 - Present
GSK January 2014 - August 2014
BCBSNC June 2013 - September 2013
GSK April 2012 - April 2013
GlazoSmithKline (WilliamsLea) July 2008 - April 2012
GlazoSmithKline (WilliamsLea) September 2006 - July 2008
GlazoSmithKline (WilliamsLea) September 2000 - September 2006
Skills
Process Improvement, Customer Satisfaction, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Marketing, Event Planning, Outsourcing, Project Management, Training, Time Management, Change Management, Management, Performance Management, Leadership, Operations Management, Team Building, Budgets, Outlook
Education
North Carolina Central University 1992 — 1994
Business
Southern High School
BCBSNC December 2014 - Present
Blue Cross and Blue Shield of North Carolina 2010 - November 2014
BCBSNC 2005 - 2009
BCBSNC 2003 - 2005
R.H. Donnelley 2001 - 2003
Skills
Process Improvement, Analysis, Training, Insurance, Claim, Business Process, Testing, Health Insurance, Data Entry, Budgets, Internal Audit, Databases, Team Building, HIPPA, Research, Customer Service, Requirements Gathering, Call Centers, SharePoint, Coaching, Access, Invoicing, Software Documentation, Medicare, Leadership, Microsoft Office, HIPAA
Education
North Carolina Central University
Bachelor of Arts (B.A.), Criminal Justice and Corrections
BCBSNC April 2013 - Present
Cisco Systems May 2011 - April 2013
Ruth's Chris Steak House May 2007 - July 2012
Celito November 2010 - April 2011
Allied Barton Security Services April 2010 - April 2011
Allied Barton Security Services September 2009 - April 2010
Davis Landscaping May 2009 - August 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Team Leadership, Windows, Time Management, Data Entry, Leadership, Teamwork, Research, Data Analysis, Troubleshooting, Social Networking, Networking, Social Media, Management, Training, Security
Education
North Carolina State University 2005 — 2009
B.S., Meteorology
United States Army Reserve June 2015 - Present
BCBSNC September 2013 - Present
Durham County Government December 2012 - August 2013
Centers for Disease Control and Prevention February 2012 - May 2012
Healing With CAARE Inc January 2012 - May 2012
Skills
Public Health, Community Health, Community Outreach, Healthcare, Program Evaluation, Health Education, Program Development, Grant Writing, Grants, Case Managment, Social Services, Policy Analysis, Nonprofits, Policy, Public Policy, Community Development, Volunteer Management, Public Speaking, Mental Health, Fundraising, Government, Research, Local Government, Health Promotion, Data Entry, SPSS, Health Communication, Reproductive Health, Prevention, Coaching, Microsoft Word, Coalitions, Health Policy, Customer Service
Education
North Carolina Central University 2007 — 2012
Bachelor of Science (BS), Public Health, 3.003
Quintiles November 2014 - Present
BCBSNC May 2013 - November 2014
BCBSNC January 2011 - May 2013
BCBSNC October 2007 - January 2011
Skills
Claims Management, Claims Resolution, Process Improvement, Leadership, Health Insurance, Customer Service, Microsoft Office, Outlook, Employee Benefits, Healthcare, PowerPoint, Access, Claim, Training, Business Analysis, Software Documentation, Microsoft Excel, Team Building
Education
North Carolina Central University 2005 — 2008
Bachelor of Arts (B.A.), Communiation Studies
Recall January 2015 - Present
Rollins, Inc. October 2014 - Present
Altuscio Networks October 2014 - Present
OneTechGirl January 2014 - Present
PlumChoice January 2015 - January 2015
Dell, Inc. - Apex Systems March 2014 - August 2014
RTI October 2008 - June 2014
BCBSSC June 2007 - October 2008
BCBSNC July 2004 - June 2007
BCBSNC January 2002 - July 2004
Skills
Active Directory, Technical Support, Troubleshooting, Security, Servers, Operating Systems, Windows XP, Networking, Network Administration, Software Installation, Citrix, Windows Server, Network Security, VMware, Databases, DNS, System Deployment, XP, Windows, SharePoint, System Administration, Virtualization, DHCP, Windows 7, VPN, Storage, Visio, Program Management, Disaster Recovery, Hardware, Software Documentation, Leadership, Customer Service, Data Center, Process Improvement, Access, Group Policy, Infrastructure, Vendor Management, Web Design, Web Development, Web Services, HTML5, CSS, jQuery, JavaScript, Hype, Office 365, Social Media Marketing
Education
udemy 2014 — 2016
Programming, Design, and Branding
Strayer University-Georgia 2012 — 2014
Certificate, Business Management and Marketing
North Carolina Central University 2003 — 2005
Masters, Information Science/Network Security, 4.0
St. Augustine's University 1997 — 2001
Bachelor's Degree, Computer Information Systems
St. Augustines College 1997 — 2001
Bachelor’s Degree, Computer Information Systems
Indian River High School 1993 — 1997
Highschool Diplima, Highschool Diplima
Blue Cross and Blue Shield of North Carolina September 2015 - Present
BCBSNC October 2014 - August 2015
North Carolina Central University School of Law July 2012 - May 2015
The Honorable Cheri Beasley, North Carolina Supreme Court August 2014 - October 2014
BCBSNC May 2014 - October 2014
The Coca-Cola Company May 2013 - July 2013
McGuireWoods May 2013 - June 2013
Troutman Sanders LLP May 2012 - July 2012
Troutman Sanders LLP January 2012 - May 2012
Troutman Sanders LLP May 2011 - January 2012
Skills
Public Policy, Legislative Research, Leadership
Education
North Carolina Central University School of Law 2012 — 2015
Juris Doctor
The University of Georgia 2007 — 2010
International Affairs
Triumph Enterprises, Inc. August 2015 - Present
Fidelity Investments July 2015 - August 2015
BCBSNC June 2012 - July 2015
Sam's Club June 2009 - October 2011
North Carolina Central University September 2010 - November 2010
Best Buy November 2007 - March 2008
Skills
Program Management, Management, Troubleshooting, Microsoft Excel, Data Entry, Customer Service, Technical Support, Access, JavaScript, Leadership, Software Documentation, System Administration, Team Leadership
Education
University of Maryland University College 2013 — 2016
Master of Science (MS), Cyber Security
North Carolina Central University 2008 — 2012
Bachelor of Science, Business Administration; Computer Information Systems
BCBSNC October 2012 - Present
Blue Cross and Blue Shield of North Carolina April 2011 - October 2012
Rent-A-Center July 2010 - April 2011
Palace Pointe Entertainment Center February 2002 - July 2010
Skills
Health Insurance, Customer Service, Microsoft Office, Sales, Leadership, Team Building
Education
North Carolina Central University 2004 — 2010
Bachelor of Science (BS), Mathematics
BCBSNC July 2013 - Present
BCBSNC April 2001 - September 2013
Skills
Quality Center, Test Planning, User Acceptance Testing, System Testing, QTP, Regression Testing, Agile Testing, Test Cases, Software Quality..., SDLC, Test Management, Waterfall, Test Execution
Education
North Carolina Central University 1993 — 1998
Bachelor of Business Administration (B.B.A.)
Hillside High School 1989 — 1993
BCBSNC October 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Social Media, Access, Data Analysis, Process Improvement, Leadership, Team Building, Software Documentation, Analysis
Education
North Carolina Central University
Accountant
BCBSNC September 1999 - Present
Skills
Health Insurance, Employee Benefits, Visio, Insurance, Employee Relations, Performance Management, College Recruiting, Onboarding, Process Improvement, Training, Customer Service, HR Consulting, Benefits Administration, Strategic Planning, HRIS
Education
North Carolina Central University 1999 — 2001
MPA, Masters of Public Administration
BCBSNC July 2014 - Present
Communities In Schools September 2011 - September 2012
UnitedHealthcare January 2005 - September 2011
Communities In Schools of Forsyth County August 2003 - August 2005
BCBSNC March 2002 - August 2003
Sears Home Improvement Products National Customer Relations May 1996 - March 2002
Skills
Customer Service, Customer Retention, Claims Resolution, Close Attention to..., Communication, People-oriented, Contract Negotiation, Listening to customers, Problem Solving, Creativity, Computer Proficiency
Education
North Carolina A&T State University 1993 — 1998
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
University of North Carolina at Greensboro
Xerox April 2015 - Present
Inflexxion June 2014 - August 2014
Kenexa February 2012 - March 2014
North Carolina Central University 2007 - 2010
BCBSNC September 2001 - May 2005
Skills
Event Planning, Interviews, Microsoft Office, Recruiting, Training, Customer Service, PowerPoint, Microsoft Excel, Applicant Tracking..., Community Outreach, Data Entry, Employee Relations, Human Resources, Leadership, Leadership Development, Performance Management, Research, Team Building, Temporary Placement
Education
North Carolina Central University 1988 — 2010
Business Administration, Marketing, BBA
Rocky Mount Senior High 1986 — 1988
Town of Cary October 2011 - Present
Dex One January 2010 - October 2011
R.H. Donnelley April 2007 - December 2009
Manpower Professional August 2005 - April 2007
Palmetto GBA December 2002 - August 2004
Palmetto GBA October 2001 - December 2002
BCBSNC August 1998 - October 2001
Skills
Access, SQL, HTML, Crystal Reports, Excel, Photoshop, MS Project, Visual Basic, ASP.NET, Visual Web Developer, Joomla, Databases, Programming, Microsoft Office, PowerPoint, Word, SQL Server, Windows, Systems Analysis, Business Analysis, Database Administration, Data Analysis, CSS, Requirements Analysis, Web Development, Troubleshooting, Problem Solving, Software Development, Requirements Gathering, Business Intelligence, Microsoft Excel, Quality Assurance, Project Management, Analysis, Leadership, Oracle, Management, Project Planning, Integration, SDLC, Database Design, Process Improvement, Business Process, Vendor Management, Information Technology, Business Requirements, Dashboard, CRM, Training, Analytics
Education
North Carolina Central University 1998 — 2003
Business Administration, Computer Information Systems
BCBSNC February 2009 - Present
BCBSNC September 2008 - February 2009
Nortel Networks 2001 - 2007
Nortel Networks 1997 - 2001
Nortel Networks 1989 - 1997
Education
North Carolina State University
BS, Computer Science
Blue Cross Blue Shield of North Carolina October 2006 - Present
BCBSNC December 2001 - October 2006
BCBSNC May 1999 - December 2001
Rex Healthcare June 1992 - April 1999
Skills
•Credentialing..., Microsoft Office: Word,..., Medicaid, Medicare, Claim, Medical Billing, Insurance, ICD-9, HMO, Utilization Management, CPT, Analysis, Health Policy, Policy, Editing, Health Insurance, Data Analysis, HCPCS, Healthcare, Microsoft Excel, Microsoft Office, Business Analysis, Event Planning
Education
North Carolina Central University
Bachelor of Arts, Theatre/Theatre Arts Management
North Carolina State University 1993 — 1994
CSC - Computer Sciences Corporation March 2015 - Present
Bank of America July 2007 - April 2014
North Carolina Office of State Controller May 2006 - May 2007
United States EPA May 2005 - March 2006
BCBSNC December 2002 - May 2004
Skills
SharePoint, JCL, Unix, Visio, Disaster Recovery, XP, CICS, SQL
Education
North Carolina Central University 2004 — 2007
BS, Computer Information Systems
Aon Hewitt September 2013 - Present
Preferred Medical Marketing Corp. July 2011 - November 2012
BCBSNC July 2009 - November 2010
BCBSNC July 2001 - July 2009
BlueCross BlueShield of NC March 2000 - July 2001
BlueCross BlueShield of North Carolina January 1997 - March 2000
Skills
Change Management, Team Building, Strategic Planning, Customer Relations, Organizational Alignment, Management, Healthcare, Analysis, HIPAA, Customer Service, Program Management, Process Improvement, Project Management, Training, ICD-9, ICD-10, MS Project, Human Resources, Software Documentation, CRM, Leadership, Call Centers, Strategy Alignment, Policy, Marketing, Customer Satisfaction, Employee Benefits, Project Planning
Education
North Carolina Agricultural and Technical State University
BS, Business Administration
GLM Consulting August 2008 - Present
Blue Cross & Blue Shield of NC July 2001 - February 2010
BCBSNC 2001 - 2010
WellPath Community Health Plan May 1996 - July 2001
WellPath Community Health Plans 1996 - 2001
Kaiser Permanente 1991 - 1998
Education
North Carolina Agricultural and Technical State University 1980 — 1982
BCBSNC January 2011 - Present
BCBSNC January 2010 - December 2010
BCBSNC April 2009 - December 2009
Weiss & Hughes Publishing 2008 - 2009
Capstrat February 2008 - December 2008
Business Leader Media 2007 - 2008
Marbles Kids Museum February 2007 - July 2007
Coldwell Banker Howard Perry and Walston January 2007 - May 2007
Technician 2005 - 2006
Wake Teen Medical Services August 2005 - November 2005
Skills
Media Relations, Public Relations, Corporate Communications, Marketing Communications, Internal Communications, Strategic Communications, Social Media, Press Releases, Crisis Communications, Editing, Social Media Marketing, Leadership, Program Management, Communications Planning, Marketing, Message Development
Education
North Carolina State University 2004 — 2007
Bachelor of Arts, Communication
Bank of America March 2010 - Present
Bank of America July 2006 - Present
Citifinanical May 2002 - July 2006
ehomecare.com 2001 - 2002
Matrix Resources 2000 - 2001
Koz.com 1999 - 2000
a4 1998 - 2000
BCBSNC May 1987 - June 1998
Education
North Carolina Central University 1981 — 1985
Bank of America May 2006 - Present
Citi 2002 - 2006
Koz.com 2000 - 2002
Cigna 1999 - 2001
BCBSNC 1987 - 1999
Skills
SDLC, Software Project..., IT Management, Requirements Gathering, Testing, Risk Management, Process Improvement, Project Management, Business Analysis, Agile Methodologies, Requirements Analysis, SharePoint, Visio, Six Sigma, Quality Assurance
Education
North Carolina Central University 1981 — 1985
BCBSNC July 2012 - Present
BCBSNC August 2005 - August 2012
CIGNA January 2000 - August 2005
North Carolina Mutual Life Insurance Company June 1998 - January 2000
Skills
Six Sigma, Software Documentation, Business Process..., Business Process, Business Analysis, Process Improvement, Requirements Gathering, Requirements Analysis, SDLC, HIPAA, Health Insurance, Business Requirements
Education
Strayer University 2002 — 2004
MBA
North Carolina Central University 1994 — 1998
BBA, Computers and Information Systems
North Carolina State University
North Carolina State University
ChannelAdvisor January 2013 - Present
BCBSNC November 2012 - January 2013
BCBSNC June 2010 - November 2012
BCBSNC May 2007 - June 2010
BCBSNC October 2005 - May 2007
BCBSNC March 2004 - October 2005
BCBSNC December 2000 - March 2004
BCBSNC July 2000 - December 2000
BCBSNC December 1999 - July 2000
Skills
Contract Management, Contract Negotiation, Vendor Management, Process Improvement, Legal Research, Legal Analysis, Contract Writing, Contract Development, Risk Mitigation, Risk Management, Issue Identification, Insurance Law, Insurance, Health Insurance, Corporate Law, Healthcare, Health Law, Licensing, Intellectual Property, Legal Writing
Education
North Carolina Central University School of Law 2006 — 2010
Juris Doctor
The College of William and Mary 1994 — 1998
BA, English
BCBSNC November 2013 - Present
BCBSNC February 2012 - November 2013
BCBSNC 2010 - February 2012
BCBSNC December 2009 - January 2010
BCBSNC February 2008 - December 2009
BCBSNC January 2007 - January 2008
BCBSNC May 2004 - December 2006
Triangle Economic Research May 2002 - May 2004
Skills
Analytics, Process Improvement, Six Sigma, Business Process..., Management, Business Analysis, Cross-functional Team..., Change Management, Team Building, Program Management, Business Process..., Project Portfolio..., Analysis, Insurance, Team Leadership, SDLC, Business Intelligence, CRM, Process Engineering, Data Analysis, PMP, Visio, Business Process, Health Insurance, Integration, Marketing Strategy, Marketing, Quantitative Analysis, Lean Sigma, Project Planning, Healthcare, Strategic Planning, Continuous Improvement, Mentoring, Problem Solving, MS Project, Business Management, Process Development, Marketing Analytics, SAS Customer..., Campaign Management
Education
North Carolina State University 2002 — 2003
MA, Economics
North Carolina State University 1997 — 2002
BA, Economics
University of North Carolina at Chapel Hill 2013 — 2014
Clinical Health Informatics Certification
Western Carolina University 2004 — 2006
MA, Project Management
TC Roberson High School 1993 — 1997
AmerisourceBergen - Lash Group December 2012 - Present
Albemarle Commission November 2009 - June 2012
Dominion Enterprises November 2007 - November 2009
BCBSNC July 2006 - December 2006
Corporate Express January 2004 - July 2006
Skills
Financial Analysis, Month End Close, Financial Reporting, General Ledger, Account Reconciliation, Budget, Forecasting, Variance Analysis, Accounting, Microsoft Excel, Pivot Tables, JD Edwards, Hyperion Enterprise, PeopleSoft, Grant Administration, Federal Grant Management, Local Government Finance, Munis, Accounts Payable, Accounts Receivable, Accruals, Analysis, Auditing, Budgets, Finance, Financial Accounting, Financial Statements, GAAP, Great Plains Software, Internal Controls, Journal Entries, Managerial Finance, Process Improvement, QuickBooks, Sarbanes-Oxley Act
Education
Strayer University-North Carolina 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
North Carolina Central University 1992 — 1996
BBA, Accounting
BCBSNC June 1997 - Present
BCBSNC 1997 - 2011
Education
University of North Carolina at Greensboro 1983 — 1984
BS, Computer Science
North Carolina Agricultural and Technical State University 1978 — 1982
BS, Economics - Transportation
BCBSNC April 1998 - Present
Skills
Health Insurance, Health Savings Accounts, Disability Insurance, Insurance, Term Life Insurance, Outlook, Employee Benefits, Data Entry, Life Insurance, Managed Care, Long-term Care, Brokers, Underwriting, Medicare, Workers Compensation
Education
North Carolina Central University 1992 — 1997
Bachelor of Arts (B.A.), Business Administration and Management, General
BCBSNC November 2010 - Present
Culbreth Middle school October 2012 - Present
NC Wildcats June 2010 - Present
Education
North Carolina Central University 1996 — 2001
Business Management
Emmanuel AME Church November 2013 - Present
Catherines Stores Corporation August 2002 - September 2005
BCBSNC April 1974 - August 2001
Skills
Discipleship, Writing Skills, Graphic Arts, Playwriting, Pastoral Care, Theology, Biblical Studies, Interview Coaching, Leadership Development, Teaching, Program Development, Public Speaking, Supervisory Skills, Job Coaching, Nonprofits, Grant Writing, Fundraising, Volunteer Management, Religion, Community Outreach, Event Planning, Spiritual Direction, Youth Ministry, Pastoral Counseling, Church Events, Homiletics, Missions, Church Administration
Education
North Carolina Central University 1985 — 1987
Bachelor's degree, Pre-Law Studies
North Carolina Central University 1981 — 1985
Bachelor of Arts (BA), History
BCBSNC Supervisor, Data Center OperationsLabCorpAugust 2004 - April 2008
Education
North Carolina Central University 2000 — 2005
BBA, Computer Information Systems
Pfeiffer University
MBA/MSL, Business Administration/ Organizational Change and Leadership
BCBSNC April 2006 - Present
Central Carolina Bank and Trust 2002 - 2005
Mutual Community Savings Bank 1999 - 2002
Skills
Strategic Planning, Insurance, Microsoft Excel, Process Improvement, Team Building, Customer Service, Microsoft Word, Nonprofits, Training, Public Speaking, PowerPoint, Outlook, Access, Budgets, Leadership, Policy, Accounting
Education
North Carolina Central University 2010 — 2012
Master of Public Administration (MPA)
Shaw University 2004 — 2009
Bachelor of Science, Business Management/Accounting
Hillside High School 1973 — 1976
Diploma, College Prep
BCBSNC May 2014 - Present
Walgreens January 2012 - May 2012
Omaha Steaks December 2011 - January 2012
ACS-XEROX May 2011 - October 2011
Cumberland County DSS October 2010 - December 2010
North Carolina Central University September 2002 - December 2007
Skills
Management, Retail, Fax, Sales, Data Entry, Office Equipment, Customer Service, Outlook, Telephone Skills, Access, Microsoft Office, PowerPoint, Microsoft Excel, Scanners, Microsoft Word, Public Speaking
Education
Wake Technical Community College 2012 — 2014
Associate's In Applied Sciences Degree, Cosmetology, Barber/Styling, and Nail Instructor
North Carolina Central University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BCBSNC November 2012 - Present
North Carolina Mutual Life Insurance Company April 2006 - November 2012
Read Seed, Inc 2010 - 2011
Clegg's Termite & Pest Control, Inc August 2000 - April 2006
Skills
Microsoft Office, Adobe Acrobat, Certified..., Project Management, Budget, Calendars, Project Planning, Notary Public, Microsoft Word, Microsoft Excel, Human Resources, Outlook, Office Management, PowerPoint, Public Speaking, Event Planning, Insurance, Budgets, Leadership
Education
North Carolina Central University
BA, English
BCBSNC July 2014 - Present
The Underground Collective August 2012 - Present
Medical Mutual Insurance Company of North Carolina September 2007 - January 2012
BCBSNC January 2006 - September 2007
The News & Observer Publishing Company May 2005 - July 2005
Skills
Marketing Communications, Events Coordination, Event Planning, Leadership, Data Analysis, Customer Service, InDesign, Public Speaking, Social Media Marketing, Statistical Data..., Strategic Planning, Project Management, Management, Entrepreneurship, Advertising, Budgets, Website Development, Training, Live Events, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Research, Photoshop, Adobe Creative Suite
Education
North Carolina Central University 2001 — 2005
Bachelor of Business Administration, Marketing
Clinton High School 1998 — 2001
Dipolma
BCBSNC August 2005 - Present
Skills
Health Insurance, Process Improvement, Call Centers, Business Analysis, Access, Customer Service, Employee Benefits, Medicare, Claim, HIPAA, Leadership, Program Management, Software Documentation, Analysis, SharePoint
Education
North Carolina Central University 1999 — 2004
Bachelor's degree, Political Science and Government
BCBSNC August 2008 - Present
BCBSNC May 2007 - August 2008
Blue Cross and Blue Shield of North Carolina September 2001 - May 2007
Kerr Drug January 1996 - March 2006
Skills
Quality Center, Health Insurance, User Acceptance Testing, System Testing, QTP, Test Planning, Test Cases, Agile Testing, Regression Testing, Test Execution, Defect Tracking, Waterfall, LoadRunner, Test Management, Integration Testing, Manual Testing, Software Quality..., SoapUI, Test Automation, Performance Testing, ISTQB, HP QTP, HP Quality Center
Education
North Carolina Central University 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
NBHS
NBHS
Datalink June 2014 - April 2015
NetApp September 2013 - April 2014
BCBSNC March 2013 - September 2013
NTT DATA September 2012 - February 2013
Nsoro-Mastec 2011 - 2012
Quintiles 2011 - 2011
Fidelity Investments 2008 - 2011
Alcohol/Drug Council of NC July 2005 - July 2008
Skills
Training, Editing, CRM, Project Management, Newsletters, Project Coordination, Copy Editing, Leadership, Customer Service, Management, Proofreading, Event Planning, Analysis, Project Planning, Research, Translation, Press Releases, Budgets, Journalism, Editorial, Teamwork, QuarkXPress, Human Resources, Storytelling, Blogging, Copywriting, Troubleshooting, Access, Software Documentation, Consulting, Process Improvement
Education
North Carolina Central University 2002 — 2004
Masters, Information Science/Proj Management
North Carolina Central University 1997 — 2000
BA, English
North Carolina Department of Public Safety Safety, Lanesboro C.I. December 2013 - Present
North Carolina Department of Public Safety/Prison Administration December 2011 - Present
North Carolina Department of Public Safety/Adult Corrections/Prisons/Chaplaincy Services January 2011 - Present
First Calvary Baptist Church May 1993 - Present
Durham County Department of Social Services/Child Support January 2003 - January 2010
Durham County Department of Social Services/Child Support January 2002 - January 2003
Marsh and Marsh Attorneys at Law January 2001 - January 2002
Hudson Belk, SouthSquare Mall January 2001 - January 2001
Blue Cross and Blue of North Carolina January 1998 - January 2000
BCBSNC January 1997 - January 1998
Skills
Coaching, Program Development, Customer Service, Teaching, Public Speaking, Community Outreach, Non-profits, Team Building, Biblical Studies, Volunteer Management, Social Services, Leadership Development, Microsoft Office, Leadership, Microsoft Word, Pastoral Care, Preaching, Theology, Microsoft Excel, PowerPoint, Public Safety, Religion, Youth Ministry, Supervisory Skills, Event Planning, Crisis Management, Public Relations, Training, Discipleship, Volunteer Training, Nonprofits, Community Development, Policy, Conflict Resolution
Education
Pfeiffer University
Master of Business Administration
Shaw University Divinity School
Master of Divinity Degree, M.Div.
Veterans Administration Hospital
North Carolina Central University
B.B.A, Business Administration
State of Delaware March 2010 - January 2013
BCBSDE August 2000 - March 2010
Highmark - PA Blue Shield June 1996 - August 2000
BCBSNC August 1990 - June 1996
Education
North Carolina Central University 1986 — 1990
Duke University Health Systems February 2012 - Present
Coventry Health Care October 2008 - February 2012
Carolinas Healthcare System August 2007 - August 2008
Carolina Health Care Systems August 2007 - August 2008
QL September 2004 - August 2007
BCBSNC October 2003 - August 2007
Blue Cross Blue Shield of NC 2004 - 2007
Blue Cross Blue Shield of NC October 2003 - September 2004
Durham County Mental Health & Substance Abuse June 1999 - October 2003
NC Department of Corrections /Polk Youth Inst April 1998 - November 1998
Skills
Training, Healthcare, Invoicing, Time Management, Medical Records, Process Scheduler, Hospitals, Policy, Employee Training, Call Centers, Insurance, Managed Care, Spreadsheets, Health Insurance, Access, Outlook, Utilization Management, Telephone Skills, Event Planning, Office Management, Microsoft Word, Microsoft Excel, Administrative..., Customer Service, Administrative...
Education
North Carolina Central University 1987 — 1989
Hillside High School 1983 — 1987
High School
BCBSNC December 1990 - Present
Person Familiy Medical Center in Roxboro, NC December 1980 - June 1990
Education
North Carolina Central University
Fidelity Investments 2003 - 2009
BCBSNC September 1998 - January 2003
Education
North Carolina Central University
BCBSNC July 2006 - Present
Skills
Insurance, Call Centers, Health Insurance, Employee Benefits, Process Improvement, SDLC, Claim, General Insurance, Risk Management
Education
North Carolina Central University 1995 — 2000
Bachelor of Arts (B.A.), Political Science and Government
BCBSNC
Skills
Health Insurance, HIPAA, Customer Service, Insurance, Medicare, Claim, General Insurance, Call Centers, Medicaid, Employee Benefits, Life Insurance, Commercial Insurance
Education
North Carolina Central University
Bachelor of Business Administration (B.B.A.)
WakeMed April 2009 - Present
BCBSNC November 2010 - March 2012
Skills
Health Education, ICU, Case Managment, BLS, Customer Service, Hospitals, Community Health, Healthcare, Nursing, Acute Care, Case Management, Prevention, Research, Public Speaking
Education
North Carolina Central University 2004 — 2006
Bachelor's degree, Registered Nursing/Registered Nurse
Alliance Behavioral Healthcare March 2015 - Present
Cisco June 2013 - Present
BCBSNC 2008 - 2013
IBM 2007 - 2008
IBM April 2005 - March 2006
Skills
Business Analysis, Financial Analysis, Access, Analysis, Microsoft Office, Health Insurance, Financial Reporting, Call Centers, Business Process, Data Analysis, Human Resources, Accounting, PowerPoint, Financial Accounting, Customer Service, Microsoft Word, Banking, Finance, Financial Risk, Insurance, Lotus Notes, Process Improvement, Risk Management, SAP, Risk Analysis
Education
North Carolina Central University 1999 — 2004
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Wallace-Rose Hill High School 1991 — 1995
Diploma
BCBSNC June 2008 - April 2010
Prudential Financial July 2006 - July 2007
Skills
Goal-oriented..., Highly self-motivated, Analytical Skills, Strong work ethics, Flexibility, Microsoft Word, Microsoft Excel, Dependable Team Player, Critical Thinking, Leadership, Analysis, Customer Service, Data Entry, Insurance
Education
North Carolina Central University 2012 — 2014
Master of Public Administration (MPA), Human Resources Management/Personnel Administration, General
Charlotte Mecklenburg Schools October 2012 - Present
YMCA August 2009 - October 2012
Self-Employed May 2006 - August 2009
Forquer, Lattimore and Green August 2002 - May 2006
The Hartford 2000 - 2002
BCBSNC 1996 - 1999
Skills
Classroom Management, Lesson Planning, Educational Leadership, Smartboard, Cooperative Learning, Liasoning, Communication Skills, Supervisory Skills, Strategy Implementation, Document Preparation, Organizational..., Instruction, Customer Support, Highly detail oriented, Multi Tasking
Education
University of Phoenix 2009 — 2012
Master's Degree, Early Childhood Education and Teaching
North Carolina Central University 1990 — 1994
Bachelor's Degree, Business Administration, Management and Operations