BCBSNC Company
Industry: Insurance company
DescriptionHeadquarters: Durham, North Carolina, United States Founded: 1933 Executives: Patrick Conway (CEO, President, Md), Subsidiaries: ACS Benefit Services, Inc, Noblehealth Inc,
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2,158 BCBSNC employees in database. Find out everything there's to know about BCBSNC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BCBSNC Employees
UnitedHealth Group March 2012 - Present
Service Delivery Management CIBER, Inc. June 2011 - September 2011
CIBER, Inc May 2010 - May 2011
BCBSNC 2010 - 2011
NHIA May 2008 - May 2010
UnitedHealth Group February 2003 - May 2008
Skills
Requirements Gathering, Disaster Recovery, Requirements Analysis, Business Requirements, IT Service Management, Analysis, SDLC, Visio, Vendor Management, MS Project, Business Analysis, Business Process, Project Planning, PMO, SharePoint, ITIL, Systems Analysis, Business Intelligence, Application Development, Process Engineering, Project Portfolio..., Software Project..., Process Improvement, Business Process..., Program Management, Documentation, Agile, IT Management, Integration, Change Management, Data Analysis, Business Management, Process Development, Team Leadership, Data Warehousing, ERP, PMP, Software Development, Information Technology, Project Management, Management, IT Strategy, Quality Assurance, Strategy, Agile Project Management, System Deployment, Enterprise Software, Management Consulting, Waterfall, Cloud Computing
Education
Bay Path University 2007 — 2008
MSc, Communications and Information Management
University of Massachusetts, Amherst 1994 — 1998
BA, Health Information Systems
UnitedLex Corporation June 2015 - Present
Charlotte School of Law August 2012 - May 2015
American Red Cross November 2014 - April 2015
BCBSNC May 2011 - August 2012
North Carolina State University August 2007 - May 2011
Skills
Public Speaking, Outlook, Customer Service, Microsoft Office, Community Outreach, Event Planning, Microsoft Excel, Research, PowerPoint, Critical Thinking, Microsoft Word, Legal Research, Analysis, Fundraising, Leadership, Volunteer Management, Spanish, Facebook
Education
Charlotte School of Law 2012 — 2015
Juris Doctorate, Law
Vilniaus Universitetas 2014 — 2014
Certificate of Completion, International Law and Legal Studies, N/A
North Carolina State University 2007 — 2011
Bachelor of Arts (B.A.), Sociology
BCBSNC August 2013 - Present
Wellington Rehab & Nursing March 2013 - July 2013
Xerox November 2012 - February 2013
Carillon Assisted Living September 2012 - January 2013
ABC Senior Services April 2012 - October 2012
Humana Insurance January 2011 - September 2012
Skills
Data Entry, Medical Terminology, Medicare, Medicare Advantage, Medicare Prescription..., Medication..., Personal Care Services, Top-notch Customer..., HIPAA, Health Insurance, Medical Billing, Telephone Skills, Medical Coding, Fax, EHR, PeopleSoft, Call Centers, Medical Records, Customer Support, Filing, Healthcare, Insurance, Team-oriented, Customer Service, ICD-9, CPT, Healthcare Information..., ICD-9-CM, Managed Care, Microsoft Office 2007, Spreadsheets, Cpr Certified, Lotus Notes, Phone Etiquette, Home Care
Education
DeVry University-Illinois 2009 — 2013
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Beaufort County Community College 2008 — 2008
Associate's degree, Medical Office Management/Administration
BCBSNC December 2014 - Present
Fidelity Investments July 2014 - December 2014
Skills
QuickBooks, Microsoft Excel, Microsoft Word, PowerPoint, Invoicing
Education
Campbell University 2010 — 2014
BCBSNC April 2008 - Present
BCBSNC October 2007 - April 2008
Sheridan Healthcorp March 2002 - June 2003
Skills
Claim, Insurance
Education
Broward Community College
BCBSNC April 2015 - Present
BCBSNC October 2014 - April 2015
GP Strategies Corporation March 2007 - October 2014
RR Donnelley March 2006 - February 2007
RR Donnelley September 2004 - February 2006
RR Donnelley January 2003 - August 2004
Penn National Insurance July 2002 - January 2003
United States Marine Corps December 1993 - June 1998
Skills
Needs Analysis, Instructional Design, Project Management, Hands-on Training, Training Delivery, SAP, Training, ERP, Visio, E-Learning, Instructor-led Training, Analysis, Blended Learning, Leadership Development, ADDIE, Learning Management..., Performance Consulting, Curriculum Design, Organizational..., Employee Training, Adult Education, Change Management, Consulting, Management Consulting, Workshop Facilitation, SnagIt, Leadership, Train the Trainer, Technical Training, Executive Coaching, Organizational..., Training Needs Analysis, Knowledge Management, End User Training, Development & delivery..., Organizational Learning, Human Performance, Program Management, Distance Learning, Organizational Design, Staff Development, Forecasting, Business Process Mapping, SharePoint, Coaching, Employee Engagement, Budgets, WebEx
Education
University of Baltimore 2000 — 2002
BS, Business Administration with a specialization in Accounting
Catonsville Community College 1998 — 2000
AA, Business
Kinetic Concepts August 2015 - Present
BCBSNC May 2014 - July 2015
UnitedHealth Group January 2014 - May 2014
Self-employed February 2007 - May 2014
Fellowship Health Resources October 2012 - February 2014
SouthLight, Inc. September 2007 - May 2012
SOS Inc January 2007 - August 2007
Skills
Crisis Intervention, Case Managment, Behavioral Health, Mental Health Counseling, Psychotherapy, Group Therapy, Case Management, Motivational..., Psychology, Program Development, Administrative Office..., CBT, Family Therapy, DBT, Clinical Supervision, Individual Counselling, Anger Management, Medical Coding, Medical Records, Medical Billing, Medical Terminology, Customer Service, Microsoft Excel, Microsoft Word, Nonprofits, Training, Event Planning, Team Building, Fundraising, Strategic Planning, Social Services, Leadership Development, Public Speaking, Community Outreach, Medicare/Medicaid..., EMR, Claims Resolution, Health Insurance, Community Mental Health
Education
Fayetteville Technical Community College 2014 — 2014
Certification, Medical Insurance Coding Specialist/Coder
Liberty University 2012 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
Coastal Carolina Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Vasquez Law Firm,PLLC June 2012 - Present
Benham Real Estate Group December 2009 - Present
McWilliam, Henderson & Wall, PLLC January 2012 - June 2012
Blue Cross Blue Shield of North Carolina December 2007 - January 2012
BCBSNC 2007 - 2010
Skills
Negotiation, Family Law, Attorney, Criminal Defense, Immigration Law, Insurance, Microsoft Office, Personal Injury, PowerPoint, Litigation, Legal Writing, Public Speaking, Civil Litigation, Criminal Law, Microsoft Word, Real Estate
Education
North Carolina Central University School of Law 2007 — 2011
Juris Doctorate, Law
Campbell University 2001 — 2006
BS, Computer Science
BCBS of NC March 2014 - Present
BCBSNC March 2014 - Present
BCBSNC May 2008 - March 2014
Skills
Quality Assurance, Quality Management, Training Management, Performance Improvement, Training Facilitation, Leadership, Leadership Development, Business Process..., Call Centers, Process Improvement, Quality Center, Team Leadership, Coaching, Management, Change Management, Employee Benefits, Employee Training, Software Documentation
Education
Capella University 2008 — 2010
Master of Science in Education, Training and Performance Improvement
Mount Olive College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Organizational Development
BCBSNC November 2013 - Present
Nationwide Insurance April 2010 - Present
State Farm June 2008 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Central Piedmont Community College
UHC-R December 2010 - Present
Universal Healthcare Associates, LLC December 2010 - Present
Curves for women May 2007 - May 2010
Stay at home mom 2004 - 2007
BCBSNC March 2003 - November 2004
BCBSNC 2001 - 2003
Kelly Services BCBSNC 2000 - 2001
Skills
Geriatric Nursing, Geriatric Rehabilitation, Nursing Care, Nursing Homes, Communication, Healthcare, Health Insurance, Mental Health
Education
Central Carolina Community College 2008 — 2010
BCBSNC September 2014 - Present
Blue Ridge Cardiology and Internal Medicine January 2014 - July 2014
Prism Medical Products, LLC August 2013 - January 2014
Family Medical Supply January 2013 - July 2013
Edwards Brothers Malloy August 2008 - June 2012
Skills
Medical Billing, HIPAA, Medical Records, Medicare, Healthcare, Microsoft Excel, Health Insurance, Healthcare Management, Microsoft Word, ICD-9, Healthcare Information..., CPT, A/R collections, Insurance, A/R Aging, Medicare Advantage Plans, Appointment Scheduling, Referrals, Pre-certification, Accounts Receivable
Education
Central Carolina Community College 2011 — 2013
Associate of Science (A.S.), Medical Office Management/Administration
Pine Forest High School 2001 — 2005
High School Diploma
Horace Mann February 2012 - Present
Her Image Production November 2006 - Present
BCBSNC 2011 - February 2012
Walmart May 2008 - December 2011
GlaxoSmithKline April 2006 - November 2007
Skills
Customer Service, Event Planning, Event Management, Marketing, Public Relations, Budgets, Strategic Planning, Marketing Strategy, Social Media, Sales, Microsoft Office, Social Media Marketing, Team Building, Public Speaking, Leadership
Education
Wake Technical Community College 2011 — 2013
Central Texas College 2003 — 2004
Business Admin. Mgmt, Business/Marketing
BCBSNC September 2008 - Present
Joint Orange Chatham Community Action October 2005 - September 2008
Skills
Process Improvement, Customer Service, Health Insurance, Insurance, Call Centers, Customer Satisfaction, Training
Education
Central Carolina Community College 1986 — 1988
North Carolina State University August 2001 - Present
Alerts.com November 1998 - August 2001
First Union February 1996 - November 1998
BCBSNC February 1995 - February 1996
Global Software May 1994 - February 1995
DataFlow Companies, Inc. December 1992 - May 1994
Skills
Solaris, Perl, Unix, System Administration, Unix Shell Scripting, Disaster Recovery, High Availability, SDLC, Software Development, Databases, Integration, Business Intelligence, Shell Scripting, Oracle, SQL, Data Modeling, ETL
Education
Clemson University 1987 — 1992
Bachelor of Science, Computer Science
Stewart Group Enterprises,LLC October 2008 - Present
BCBSNC 2009 - December 2014
North Carolina Department of Insurance March 2002 - November 2008
Plan Management Group, Inc. June 1998 - March 2002
Skills
Microsoft Excel, Leadership, Microsoft Office, Insurance, Customer Service, Account Management, Budgets, Financial Analysis, Customer Satisfaction, Management, Marketing, New Business Development, Project Management, Team Building, Public Speaking, Sales Management, Strategic Planning, Real Estate, Sales, System Administration
Education
Campbell University 1979 — 1983
BS
BCBSNC September 2014 - Present
PacificSource Health Plans May 2010 - August 2014
ClearOne Health Plans September 2005 - May 2010
Kibble & Prentice 2001 - 2005
Skills
Employee Benefits, Health Insurance, Budgets, Analysis, Insurance, Coaching, Medicare, Strategic Planning, Process Improvement, Healthcare, Business Planning, Change Management, Data Analysis, Training, Leadership, ACA Regulations /..., Sales, Sales Management
Education
Clarion University of Pennsylvania 1991 — 1995
Bachelor's degree, Economics
Duval County Public Schools August 2015 - Present
Wake County Public School System March 2010 - August 2015
Camden County Public Schools July 2008 - January 2010
Duval County Public Schools July 2005 - July 2008
Michael Page, CPA 2004 - 2005
Kingsbay Naval Base 2002 - 2004
City of Woodbine 2000 - 2002
Amelia Island Plantation 1998 - 2000
BCBSNC 1992 - 1995
Skills
Customer Service, Microsoft Office, Mathematics, Coaching, Accounts Payable, Accounts Receivable, Payroll, Middle School, Education, Microsoft Word, Staff Development, Curriculum Design, Elementary Education, Differentiated..., Leadership, Curriculum Development, K-12, Classroom
Education
Walden University 2009 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
University of Phoenix 2005 — 2006
Master of Education (M.Ed.), Curriculum and Instruction
Brenau University 2002 — 2005
Bachelor of Arts (B.A.), Accounting
BCBSNC September 2014 - Present
Mutual of Omaha August 2014 - Present
Assurant Health August 2014 - Present
Family Heritage Life Insurance Company of America June 2013 - Present
Roper insurance March 2013 - Present
National Agents Alliance December 2012 - March 2013
Roper insurance May 2011 - June 2012
NAA Leads 2012 - 2012
RadioShack September 2010 - May 2011
The University of North Carolina at Chapel Hill August 2008 - May 2011
Skills
Health Insurance, Life Insurance, Tax Preparation, Customer Retention, CMS Made Simple, Direct Sales, Sales, Advertising, Indexed Annuities, Customer Service, Research, Customer Satisfaction, Online Advertising, Insurance, Dreamweaver, Tax Free Income, Insurance Brokerage, problem solving, Financial Services, Risk Assessment, Marketing
Education
UNC Chapel Hill 2008 — 2011
Ba, Communication and Media Studies
Carson-Newman College 2005 — 2007
Transfer credit, Bio
ITG Brands, LLC October 2011 - Present
BCBSNC June 2009 - October 2011
Lincoln Financial September 2006 - June 2009
Blue Cross Blue Shield of North Carolina - BCBSNC June 2003 - September 2006
Inmar July 2000 - December 2002
Inmar July 1999 - June 2000
AIG / United Guaranty 1994 - 1999
USAirways 1992 - 1994
CIGNA July 1989 - November 1992
Casual Corner Group October 1987 - July 1989
Skills
Project Portfolio..., Project Management, Change Leadership, Strategic Planning, Database Management, MS Project Server, Planview Enterprise, Thought Leadership, SharePoint, IT Governance, Training, Lean Six Sigma, PMO Leadership &..., Change Management, Governance, Program Management, Enterprise Software, Database Admin, PMO, Business Requirements, Management, MS Project, Project Server, Business Analysis, SDLC, Process Improvement, Cross-functional Team..., Analysis, Integration
Education
Central Connecticut State University 1980 — 1984
B.S., Management Information Systems
BCBSNC June 2013 - Present
BCBSNC March 2012 - May 2013
BCBSNC January 2008 - March 2012
BCBSNC January 2006 - November 2007
BCBSNC October 2003 - December 2005
BCBSNC October 2001 - September 2003
BCBSNC June 2001 - September 2001
BCBSNC October 1998 - May 2001
BCBSNC November 1996 - September 1998
Teleco 1994 - 1996
Skills
Business Transformation, Leading Change, Strategic Leadership, Situational Leadership, Thought Leadership, Talent Developer, Business Strategy, Leadership Development, Strategic Communications, Business Impact Analysis, Influence At All Levels, Business Process Design, Business Process..., Business Process..., Business Process..., Project Management, Program Development, Business Process..., Change Management, Program Management, Process Improvement, Integration, Business Analysis, HIPAA, Health Insurance, Strategy, Strategic Planning, SDLC, Talent Management, Cross-functional Team..., Insurance, Six Sigma, Leadership, Enterprise Architecture, Vendor Management, Outsourcing, Management, Analysis, PMO, Call Centers, Training, Project Planning, Enterprise Software, Business Development, Business Requirements, PMP, Requirements Gathering, Organizational..., IT Strategy, Employee Benefits
Education
Pfeiffer University 2002 — 2005
MBA/MHA, Business & Health Administration
Bentley University 1986 — 1989
B.S, Management
First Citizens Bank May 2013 - Present
Duke Clinical Research Institute contracting through Vaco April 2012 - May 2013
RBC Bank 2010 - May 2012
Highmark Companies 2010 - 2010
BCBSNC April 2004 - September 2009
Key Bank 1996 - April 2004
Kaiser Permanente 1992 - 1996
The Travelers 1974 - 1990
Skills
Coaching, Process Improvement, SDLC, Project Management, Change Management, Requirements Management, Use Case Analysis, RUP Methodologies, Portfolio Management, Program Management, Requirements Analysis, Business Analysis, Project Planning, Risk Management, Business Process, PMP, Requirements Gathering, Project Portfolio..., IT Strategy, Strategy, CRM, Analysis, Management, Leadership, Software Development, Governance, PMO, Enterprise Software, Vendor Management, Training, Visio, Software Project..., Integration, Business Requirements, Business Transformation, Resource Management, Agile Project Management, IT Management, MS Project, Business Intelligence
Education
Bowling Green State University
BS, Business Administration, Information Systems
BCBSNC April 2013 - Present
BCBSNC August 2007 - March 2013
Education
Clemson University 1988 — 1994
Master of Science (M.S.), Mathematical Sciences
CareerDialogue™ January 2013 - Present
EngageDesign™ February 2012 - Present
Duke Corporate Education 2005 - 2009
BCBSNC 2004 - 2005
Bank of America December 2001 - January 2003
IBM December 1998 - February 2001
Quintiles December 1998 - December 1999
Skills
Digital Strategy, Digital Media, Analytics, Strategy, Entrepreneurship, Online Marketing, Email Marketing, Marketing Communications, Social Media Marketing, User Experience, Public Speaking, Mobile Applications, E-commerce, Web Project Management, Web Development, Web Strategy, Mobile Marketing, Program Management, Executive Coaching, E-commerce Optimization, Business Intelligence, LinkedIn, LinkedIn Marketing, LinkedIn Recruiter, Executive Management, Marketing Strategy, Higher Education..., Cross-functional Team..., Team Leadership, Public Relations, Start-up Ventures, LinkedIn API, Business Development, Negotiation, Team Building, Business Coaching, Business Model..., Brand Development, Strategic Communications, Ethical Leadership, Entrepreneurial Finance, Requirements Gathering, Business Analysis, iRise
Education
University of North Carolina at Greensboro
Master's degree, Business/Corporate Communications
University of North Carolina at Greensboro 2010 — 2013
Bachelor's Degree, College of Arts and Sciences, Communications, Business Entrepreneurship - Bryan School of Business and Economics
Central Connecticut State University
Business Administration - Economics
Lenovo November 2014 - Present
BCBSNC June 2013 - November 2014
Duke Energy Corporation April 2008 - May 2013
--independent-- June 2005 - March 2008
Workscape August 2000 - May 2005
Fidelity Investments September 1997 - August 2000
Skills
Internal Communications, SharePoint, Change Management, Editing, Management, Writing, Vendor Management, Corporate Communications, Employee Benefits, PowerPoint, Web Content Management, Stakeholder Analysis, Technical Writing, HTML, Photoshop, Customer Service, Heuristic Evaluation, Executive Communications, Change Management..., Usability, ITIL v3 Foundations..., Retirement Benefits
Education
Simmons College 2005 — 2007
M.S.
Boston University 2002 — 2002
Certificate
University of New Hampshire 1991 — 1995
B.A.
Hathir Pfau Photography 2008 - Present
Town of Chapel Hill, NC April 2015 - Present
Coldwell Banker HPW April 2013 - May 2015
Blue Cross Blue Shield North Carolina June 2014 - April 2015
BCBSNC June 2013 - June 2014
Skills
Professional Model, Copy Editor, Art Director, Audio Visual Website..., Event Planning, Multimedia, Web Content Management, Web Design, Photography, Magazines, Editing, Graphic Design, Video Editing, Social Media, Marketing, Fundraising, Art, Art Direction, Documentaries, Fashion, Web Content, Adobe Creative Suite, Blogging, InDesign, Social Networking, Layout, Photoshop, Digital Photography, Creative Direction, Editorial, Mac, Image Editing, Image Manipulation, Creative Writing, Event Photography, Copywriting, Social Media Marketing
Education
Cedarville University 1998 — 2000
Bachelor of Arts (B.A.), English Language and Literature, General, Honors
Deloitte Consulting June 2013 - Present
Deloitte Consulting July 2003 - June 2013
Humana February 2013 - May 2013
Belk September 2012 - February 2013
WellPoint 2009 - 2011
Capital Blue Cross 2007 - 2008
Allegis Group 2006 - 2007
BCBSNC 2004 - 2006
Skills
Siebel, SDLC, Management Consulting, Business Analysis, Business Process..., Business Process Design, Requirements Gathering, Business Process, Requirements Analysis, Process Improvement, Project Management, CRM, Functional Design, Enterprise Software, PMO, System Testing
Education
Boston College 1999 — 2003
Bachelor of Science (BS), Business - Management of Information Systems
Ipswich High 1995 — 1999
DeVry University June 2007 - Present
SanguiSoft Inc. January 2011 - Present
ObjectLearning Inc. December 2004 - Present
Railinc August 2004 - July 2005
BCBSNC 2003 - 2004
Trifolium 2002 - 2003
DCI 1999 - 2001
School of DEC at Bournemouth University August 1994 - December 1998
Skills
Java, UML, OOP, Software Design, C++, C#, Python, Groovy, Grails, Use Case Analysis, Problem Analysis, Business Analysis, Blood Bank, Enterprise Software, Enterprise Architect, Real-time Software..., Software Reuse, SOA, XML, Software Development, Agile Methodologies, Web Services, JavaScript, AJAX, Software Engineering, Java Enterprise Edition, Web Applications, Software Project..., Eclipse, SQL, Linux, Database Design, Visual Basic, Visual Studio, Databases, MySQL
Education
University of York 1991 — 1998
PhD, Computer Science
Bournemouth University 1990 — 1991
Msc, Software Engineering
Newcastle University 1987 — 1990
BA, Archaeology
BCBSNC Chief Operations OfficerPetters Research Institute2005 - 2008
Skills
Risk Management, Auditing, Compliance, Change Management, Mentoring, Coaching, Due Diligence, Crisis Management, Incident Management, Code of Conduct, Governance, Enterprise Risk..., HIPAA, Process Improvement, Risk Assessment, Internal Audit, Internal Controls, Management Consulting, Insurance, Healthcare, Audit, Strategic Planning, Business Process..., Business Continuity, Business Analysis, Program Management, Vendor Management, Risk Mitigation, ICD-10, CISA, PMO, Health Insurance, Business Development, Business Process, Project Management, Leadership, Financial Services, Sarbanes-Oxley Act, Analytics, Requirements Gathering, IT Audit, Training, Knowledge Management, Business Requirements, Analysis, Visio, IT Strategy, Data Analysis, PMP, Business Process...
Education
City University of New York-Brooklyn College 1990 — 1995
BS, Psychology
Pace University - Lubin School of Business
MBA, International Economics
EMC June 2012 - Present
NetApp October 2005 - June 2012
Southern Roast Coffee Co May 2005 - July 2011
Patersons Global HR 2007 - September 2008
BCBSNC June 2004 - September 2005
Scynexis Inc. November 2002 - June 2004
CSC November 2000 - November 2002
Nortel Networks December 1998 - November 2000
REZN8 June 1995 - September 1998
JPL December 1989 - June 1995
Skills
Networking, NFS, Performance Improvement, SAN, Unix, NAS, PL/SQL, Storage, Performance Tuning, Information Technology, NetApp, Cloud Computing, High Availability, Solaris, Data Center, Storage Area Networks, Servers, Infrastructure, Troubleshooting, Virtualization, ITIL, System Administration, TCP/IP, Disaster Recovery, System Deployment
Education
Pfeiffer University 2005 — 2011
MBA/MSL, Business Research
California State Polytechnic University-Pomona 1987 — 1994
B.S, Computer Science
The Infusion Group™, LLC 2008 - Present
The Infusion Group™, LLC 2008 - Present
Various 1994 - 2011
BCBSNC 2008 - 2008
Saint-Gobain Abrasives 2007 - 2007
Saratoga Hospital 2006 - 2007
Capital District Physicians' Health Plan, Inc. 1993 - 2006
Skills
Executive Coaching, Organizational..., Succession Planning, Strategy, Talent Management, Leadership Development, Performance Management, Thought Leadership, Employee Engagement, Management Consulting, Change Management, Organizational Design, Leadership, Blogging, Executive Management, Training, Employee Relations, Organizational..., Strategic Communications, Acquisition Integration, Onboarding, Mergers & Acquisitions, Talent Acquisition, Business Transformation, Change Leadership, Workforce Planning, Culture Change, Business Strategy, Management, Cultural Transformation, Compensation Structures, Consulting, Human Capital Strategy, 360 Feedback, Balanced Scorecard, Web Content Creation, Human Capital, Performance Improvement, Human Resources, Outsourcing, Restructuring, Policy, Talent Development, Compensation Strategy, Workshop Facilitation, Peoplesoft, Lawson, Kenexa, Analytics, Total Rewards
Education
Excelsior College 2007 — 2011
Strategic Human Resource Management
Cornell University 2006 — 2007
Strategic Human Resource Management
Champlain College 1983 — 1985
AAS, Business
ideal marketing & public relations, inc. 2006 - Present
BCBSNC 2015 - 2015
Future Cities Development 2011 - 2012
Kelly Marcom 2004 - 2007
Brogan & Partners 2000 - 2004
Proper Marketing Associates 1996 - 2000
Skills
Public Relations, Brand Development, Marketing, Marketing Communications, Event Management, Market Planning, Advertising, Strategic Planning, Press Releases, Event Planning, Integrated Marketing, Copywriting, Corporate Communications, Social Media Marketing, Sports Marketing, Sponsorship, Media Relations, International Public..., Community Relations, Idea Generation, Communications..., Brand Management, Corporate Branding, B to C, B to B, Healthcare Marketing, Multicultural Marketing, Digital Strategy, Corporate Events, Writing, PR Collateral Writing, Digital Copywriting, Sales Collateral, Sales Presentations, Internal Communications, Content Strategy, Content Development, Content Writing, Speech Writing, Copy Editing, Marketing Copy, Celebrity Marketing, Spokesperson/Publicist, Marketing Promotions, Project Management, Market Analysis, Consulting, Travel & Tourism, Book Tours & Promotion, Publicity
Education
Central Michigan University
Masters of Science Administration & Bachelor of Applied Arts, Broadcasting, Journalism, Public Relations
Wake Technical Community College
Certificate, Social Media Marketing
North Farmington High School
High School Diploma
Absher Initiatives, LLC October 2014 - Present
JS Absher October 1968 - Present
Petters Research Institute 2006 - Present
Blue Cross & Blue Shield of North Carolina May 2013 - October 2014
Blue Cross & Blue Shield of North Carolina 2007 - May 2013
Blue Cross and Blue Shield of North Carolina 1998 - 2007
BCBSNC 1994 - 1998
Skills
Insurance, Publishing, Health Insurance, Process Improvement, Research, Leadership, Editing, Program Management, Technical Writing, Analysis, Healthcare, Data Analysis, Vendor Management, Medicare, Poetry, Managed Care, Public Speaking, Risk Management, Records Management, Project Management, Management, Training, Policy, Business Analysis, Team Building, Strategy, Team Leadership, Change Management, Content Management, Contract Negotiation, Governance, Enteprise content..., Healthcare Industry, Leadership Development
Education
Duke University 1976 — 1986
PhD, English Literature
Brigham Young University 1970 — 1976
BA, English
Wilkes Central 1966 — 1970
Governor's School 1969 — 1969
N/A
Actualize Consulting January 2013 - July 2014
Fannie Mae September 2012 - December 2012
Freddie Mac November 2010 - August 2012
Fannie Mae April 2009 - November 2010
Lender Processing Services, Inc. (LPS) December 2008 - March 2009
AIG United Guaranty July 2008 - November 2008
BCBSNC March 2008 - July 2008
Lehman Brothers January 2005 - February 2008
Freddie Mac August 2003 - January 2005
Wells Fargo February 2002 - April 2003
Skills
Software Development, Change Management, Vendor Management, Software Documentation, Business Analysis, CRM, Process Improvement, Business Process, Business Intelligence, Management, Leadership, Project Management, Integration, SDLC, Requirements Gathering, Cross-functional Team..., Team Leadership, Analysis, Program Management, Training, Requirements Analysis, Business Process..., Agile Methodologies, Quality Assurance, Marketing, Business Requirements, Project Portfolio..., Consulting, Access, Human Resources, Risk Management, Strategy, Testing, Financial Analysis, Security, Networking, Software Project..., ERP, Management Consulting, Data Warehousing, Interviews, Resource Management, Budgets, Rules Engines, IT Management, MS Project, Business Process..., Governance, SharePoint, PMP
Education
University of Hawaii at Manoa
BA
Farrington High School
Diploma
California State University-Los Angeles
BCBSNC December 2014 - Present
BCBSNC March 2013 - December 2014
Hultquist IP (formerly IPTL) November 2011 - March 2013
POZEN 1999 - 2001
Skills
Outlook, Data Analysis, Employee Benefits, Process Improvement, Health Insurance, Business Analysis, Risk Management
Education
Bates College
Bachelor's degree, Spanish Language and Literature, English minor
University of San Diego
Paralegal Program
BRANDON JACKSON August 2011 - Present
Appraisal Nation March 2014 - Present
BCBSNC August 2013 - March 2014
Appraisal Nation April 2013 - July 2013
American Safety Products July 2012 - April 2013
Jamla Records/IWW Music Group July 2011 - March 2013
Deep South Entertainment September 2012 - December 2012
NAACP March 2010 - May 2012
Archer Advanced Rubber Components September 2011 - December 2011
KT Marketing and Communications July 2009 - July 2011
Skills
Adobe Creative Suite, Photoshop, Illustrator, Personal Branding, Outlook, Social Media Marketing, Event Planning, Social Media, Social Networking, Wordpress, PSD to Wordpress, Logo Design, Organizational..., Audio Editing, WordPress, Graphic Design, Microsoft Word, Marketing, Time Management, Email Marketing, Leadership, Digital Marketing, Creative Direction, Management, Customer Service, Advertising, Strategy, Strategic Planning, Research, Blogging, CRM, Facebook, SEO, Music, Project Management, Event Management, Public Relations, Marketing Communications, Online Marketing, Fundraising, Press Releases, Public Speaking, Editing, PowerPoint, Microsoft Excel, Community Outreach, Teamwork, Sales
Education
Berklee College of Music 2013 — 2015
Master of Business Administration (MBA), Music Business
University of North Carolina at Greensboro 2008 — 2012
Bachelor of Science (B.S.), Business Administration, Marketing
Southeast Raleigh Magnet High School 2004 — 2008
CBIG Consulting February 2014 - Present
Open Data Solutions August 2013 - January 2014
Net Direct Systems November 2011 - July 2013
BCBSNC August 2011 - November 2011
Rolta TUSC August 2008 - July 2011
WHITTMANHART August 2006 - August 2008
KeyPulse.Com, Inc. January 1999 - July 2006
Skills
Business Intelligence, Information Management, Information Technology, Big Data, SaaS, Analytics, Marketing Strategy, Enterprise Software, Governance, Business Analytics, Data Warehousing, Leadership, Business Development, Enterprise Architecture, Data Modeling, Management, Predictive Analytics, Solution Architecture, Business Analysis, IT Strategy, CRM, Data Integration, ETL, Enterprise Content..., Data Governance, Data Visualization, ITIL, Enterprise Search, Cloud Computing IaaS, Geospatial Data, Mobile BI, Cloud Computing
Education
Bloomsburg University of Pennsylvania 1991 — 1995
BS, Management, Marketing
Rochester Institute of Technology
vestal highschool
FULL Creative June 2014 - Present
The P.H.A.T. Kids Mentoring Program November 2009 - Present
Convergys February 2013 - January 2014
iContact December 2008 - March 2010
Cisco Systems July 2007 - December 2008
Fidelity Investments October 2006 - March 2007
ACS Inc. December 2005 - September 2006
BCBSNC July 2004 - October 2005
Time Warner Cable May 2003 - July 2004
ZC Sterling January 2002 - May 2002
Skills
Bi-Lingual, Multilingual, Salesforce.com, Interviews, Software Documentation, Call Center, Technical Support, Customer Satisfaction, Email Marketing, Data Entry, Networking, Microsoft Word, Outlook, Databases, Invoicing, Vendor Management, Call Centers, Customer Retention, Coaching, Lotus Notes, Microsoft Excel, Payroll, SaaS, Sales, Social Networking, Access, Customer Service, Microsoft Office, Troubleshooting, Time Management, System Administration, Process Improvement, Quality Assurance, Customer Experience, CRM, Strategy, E-commerce, Team Leadership, Strategic Partnerships, Analysis, Management, Small Business, Team Building, Training, Online Marketing, Start-ups
Education
Capella University 2013 — 2016
Doctor of Philosophy (PhD), Business Administration Specializing in Leadership
University of Phoenix 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.1
5/2003 Saint Augustine's College 1998 — 2003
Bachelor's, Organizational Managment, French, and Journalism
Fuquay Varina High School 1990 — 1994
High School Diploma, General Education
MetLife April 2015 - Present
BCBSNC January 2015 - April 2015
GSK December 2013 - December 2014
GSK June 2012 - December 2013
Hewlett-Packard 2011 - 2012
North Carolina Administrative Office of the Courts 2006 - 2010
Skills
Cross-functional Team..., Pharmaceutical Industry, Project Portfolio..., Business Analysis, Project Management, Windows 7, Information Technology, Network Security, Software Documentation, Microsoft Office, Visio, Program Management, SharePoint, Customer Service, Vendor Management, Microsoft Project, Technical Support, Windows Server, Process Improvement, Management, Requirements Analysis, Troubleshooting, Disaster Recovery, Quality Assurance, Business Process...
Education
Campbell University 2002 — 2004
Mass Communication/Media Studies
Campbell University
Bachelor of Arts (BA), Mass Communication/Media Studies
CareWorksUSA 2013 - Present
BCBSNC 2012 - 2013
Lanier Law Group, P.A. 2008 - 2011
Nationwide Insurance 1997 - 2008
Skills
Liability, Insurance, Claim, Personal Injury, Litigation, Health Insurance, Mediation, Arbitration, Claims Management, Subrogation
Education
Central Michigan University 1991 — 1993
Master of Science in Administration, Cum Laude
Methodist College
Bachelor of Science, Political Science, Cum Laude
BCBSNC February 2014 - Present
Blue Cross and Blue Shield of North Carolina (via Manpower) July 2013 - February 2014
Aetna October 2011 - February 2013
Aetna January 2004 - October 2011
Aetna November 2002 - January 2004
Aetna April 2001 - November 2002
Aetna April 2000 - April 2001
Aetna November 1999 - April 2000
Aetna February 1998 - November 1999
Physical Therapy and Sports Medicine Associates January 1993 - February 1998
Skills
Health Insurance, Insurance, Medicare, Quality Center, User Acceptance Testing, HIPAA, Claim, Quality Assurance, Process Improvement, Managed Care, System Testing, Call Centers, Data Analysis, Customer Oriented, Claims Resolution, Spreadsheets, Databases, High Level Of Accuracy, Close Attention to..., Work Independently with..., Team-oriented, Supervisory Experience, Research, Critical Thinking, Yellow Belt, Analytic Thinking, Claim Investigation, Claims Handling
Education
Charter Oak State College
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities, 4.0 - Graduated with honors
Tunxis Community College
Certificate, Accounting, 4.0 - Graduated with distinction
BCBSNC August 2012 - Present
Wake Technical Community College August 2013 - July 2015
Deloitte Consulting September 2010 - August 2012
MarketSphere Consulting April 2007 - September 2010
MyGov365.com 2007 - 2009
American Eagle Outfitters October 2006 - March 2007
Merck & Co. June 2006 - September 2006
Navint Consulting March 2003 - September 2005
Greater Lengths Consulting Group October 2003 - July 2005
NIC Commerce 2000 - 2001
Skills
Information Management, Business Intelligence, Consulting, Financial Services, Financial Analysis, Finance, Business Process..., Management Consulting, Business Analysis, Business Strategy, Project Management, Entrepreneurship, Business Development, Start-ups, Data Analysis, IT Strategy, Software Project..., Analytics, Oracle E-Business Suite, Enterprise Software, Data Warehousing, ETL, SDLC, CRM, Requirements Gathering, Requirements Analysis, Data Modeling, Analysis, Tableau, Data Visualization, SAS, Strategy, Business Objects, Databases, Solution Architecture, Business Analytics, Data Integration, OBIEE, Teradata
Education
Carnegie Mellon University - Tepper School of Business 2004 — 2006
MBA, Finance, Marketing
Duquesne University 1996 — 2000
BSBA, Finance
BCBSNC September 2010 - Present
BCBSNC - (Contract via Manpower Professional) 2010 - September 2010
Martin Marietta Materials, Inc. 2006 - 2008
Sony Ericsson 2001 - 2006
Ericsson 2000 - 2001
California State Automobile Association (AAA) 1997 - 2000
RadioMail Corporation (No longer in business) 1994 - 1997
Safeway 1985 - 1994
Education
California State University-Hayward - School of Business and Economics 1981 — 1985
BS, Accounting
Allscripts July 2013 - Present
BCBSNC January 2011 - July 2013
BCBSNC July 2008 - January 2011
Nortel June 1999 - July 2008
Nortel 1998 - 1999
Nortel 1996 - 1998
Nortel 1995 - 1995
Nortel 1991 - 1994
Nortel 1988 - 1991
BNR 1986 - 1988
Skills
Integration, Software Development, VoIP, SIP, Telecommunications, Agile Methodologies, Software Project..., Architectures, Business Process, Databases, SDLC, Requirements Analysis, Telephony, Project Management, Enterprise Architecture, ISDN, Program Management, Testing, Unix, Architecture, IP, Solution Architecture, Networking, Agile Project Management, Wireless, Java, PMO, SNMP, Object Oriented Design, Software Engineering, Perl, Change Management, Release Management, Vendor Management, SOA, Team Leadership, Leadership, Cross-functional Team..., Security, HL7, People Management, People Development
Education
Carleton University 1986 — 1986
Bachelor of Science (B.Sc.), Biology / Computer Science
Blue Cross and Blue Shield of North Carolina July 2014 - Present
BCBSNC November 2013 - July 2014
Kerr Drug July 2011 - November 2013
Kerr Health July 2010 - June 2011
Campbell University July 2009 - June 2010
North Carolina Association of Pharmacists July 2009 - June 2010
Skills
Pharmacists, Medication Therapy..., Pharmacy, Clinical Pharmacy, Immunization, Pharmacy Automation, Certified Immunizer, Patient Counseling, Community Pharmacy, Compounding, Pharmacy Practice, Diabetes, Disease Management, Healthcare, Pharmacology, Ambulatory Care
Education
North Carolina Association of Pharmacists 2008 — 2009
Executive Resident, Professional Association Management
Campbell University 2004 — 2008
Pharm.D., Pharmacy
Bob Jones University 2002 — 2004
Pre-Pharmacy Studies
Fidelity Investments June 2015 - Present
BCBSNC October 2014 - June 2015
BCBSNC June 2013 - October 2014
DISYS December 2012 - June 2013
Tech2 Resources January 2012 - December 2012
Insight Global May 2010 - December 2011
Aflac May 2009 - April 2010
Skills
Microsoft Office, Microsoft programs, Windows 7, Windows Mobile, Career Services, Career Development, Contract Management, Salesforce.com, Recruiting, Microsoft Technologies, Career Counseling, Interviews, Action Oriented, Office Action Responses, Human Resources, Talent Acquisition, Management, Leadership, Employee Benefits, Temporary Placement, Employee Training, Hiring, Onboarding, Networking, Technical Recruiting, Consulting, Training, SDLC
Education
Campbell University 2004 — 2009
Degree: Business Administration Minor Economics, Field of Study: Business Administration and Management, 3.2
BCBSNC July 2014 - Present
BCBSNC August 2012 - July 2014
BCBSNC March 2010 - August 2012
Chrysler Financial April 2004 - December 2008
Skills
Customer Service, Leadership, Microsoft Excel, Management, Verbal and Written..., Coaching and Feedback, Time Management and..., Problem solving and...
Education
Central Michigan University
Bachelor of Science (B.S.), Community Development/Public Administration
BCBSNC July 2010 - Present
BCBSNC 2005 - 2009
Keane 1996 - 2004
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, HIPAA, Data Analysis, Visio, Business Requirements, Software Project..., Program Management, Vendor Management, Business Process, SharePoint, PMP, Project Portfolio..., Integration, Data Warehousing, Enterprise Architecture, Agile Methodologies, Process Improvement, Business Intelligence, Business Process..., Analysis
Education
Carleton University 1980 — 1982
Master of Arts, English Literature
Carleton University 1974 — 1978
Honours BA, English Literature
BCBSNC October 2014 - Present
BCBSNC November 2013 - October 2014
Fidelity Investments June 2007 - August 2013
Performance Fibers (formerly Honeywell) October 2004 - June 2007
Honeywell September 2002 - October 2004
Honeywell September 2000 - September 2002
Honeywell November 1997 - September 2000
AlliedSignal June 1995 - November 1997
Ford Motor Company May 1994 - August 1994
Skills
Lean Tools, Six Sigma, Process Engineering, Lean Manufacturing, Continuous Improvement, Process Improvement, Kaizen, Business Process..., Project Planning, Root Cause Analysis, Change Management, Vendor Management, Manufacturing, Cross-functional Team..., SAP, DMAIC, Management, Supply Chain, Quality Management, Business Process, Analysis, Performance Management, Operational Excellence, Quality Assurance, Project Management, Operations Management, PowerPoint, Visio, Process Excellence, Program Management, ISO, Training, PMO, Leadership, MS Project, IT Strategy, PMP
Education
Carnegie Mellon University 1991 — 1995
BS, Chemical Engineering
BB&T April 2014 - Present
Everest University Online December 2012 - December 2014
ADP May 2013 - April 2014
Georgia Regents University May 2012 - May 2013
Augusta Richmond County May 2010 - May 2012
BB&T May 2008 - May 2010
BCBSNC September 2007 - April 2008
Credit Suisse January 2007 - September 2007
BCBSNC September 2005 - December 2006
Skills
Databases, Business Process, Technical Support, Information Technology, Visio, Microsoft Office, HTML, Change Management, Business Analysis, Strategic Planning, Microsoft SQL Server, Data Analysis, Java, Analytical Skills, Technical Documentation, Web Applications, Mobile Applications, Ad Hoc Reporting, Technical Analysis, Software Implementation, Oracle Enterprise..., Projects, Data Recovery, Application Support, ERP Implementations, ERP Software, Technical Requirements, Technology Solutions, Oracle SQL, Communication Skills, New Software, new technology, Talent Management
Education
Capella University 2010 — 2015
Doctor of Philosophy (Ph.D.), Information Technology, 3.9
North Carolina Central University 2005 — 2007
Master of Science (M.S.), Information Science/Studies, 3.9
North Carolina Central University 2001 — 2005
Bachelor of Science (B.S.), Computer Information Systems, 3.6
Rocky Mount High 1998 — 2001
BCBSNC April 2012 - Present
Elon University August 2011 - December 2012
The Futures Company January 2005 - December 2011
Mayo Clinic July 2001 - August 2003
Education
Texas A&M University 2003 — 2004
MBA, 4.0
Brigham Young University 1995 — 2001
BS, Statistics, 3.39
BB&T October 2012 - Present
Fujitsu February 2012 - October 2012
Radiss Tech Services September 2007 - October 2012
BCBSNC June 2008 - February 2012
TR Aeronautics October 2010 - September 2011
Freddie Mac September 2007 - May 2008
Mahindra Satyam June 2001 - September 2007
State Farm Insurance June 2001 - September 2007
ArcelorMittal March 2004 - April 2005
Skills
Center of Excellence, Data Architecture, Enterprise Data Modeling, Data Strategies, Data Integration, Big Data, Information Management, Data Warehousing, Master Data Management, Databases, Solution Architecture, Data Warehouse..., Encryption, Performance Tuning, ETL, Database Administration, SDLC, Data Migration, Management, ERP, Project Management, Cloud Applications, CRM Integration, Oracle, DB2, Microsoft SQL Server, Solution Selling, Product Management
Education
Northeastern University
MS, Technology Commercialization
Bharathiar University
Kumaraguru College of Technology, Bachelor of Engineering - Electronics and Communication
SBOA
High School
Iron Data Solutions October 2012 - Present
CSC February 2012 - October 2012
BCBSNC October 2009 - February 2012
BCBSNC February 2007 - September 2009
BCBSNC January 2005 - January 2006
Aetna February 2003 - December 2004
Skills
Quality Assurance, Software Quality..., Test Cases, User Acceptance Testing, Test Planning, JIRA, Regression Testing, Quality Center, Manual Testing, System Testing, Agile Testing, Agile Methodologies, Software Documentation, Test Automation, Genesys, VRU, Salesforce Training, Crystal Reports, Business Objects, Silk Central, Microsoft SQL Server, Oracle SQL Developer
Education
Bloomfield College
PNC July 2015 - Present
PNC February 2015 - Present
PNC February 2013 - Present
BCBSNC June 2012 - February 2013
RBC Bank October 2011 - May 2012
RBC Bank August 2011 - February 2012
RBC Bank May 2010 - July 2011
First Bank August 2008 - May 2010
Skills
Credit Analysis, Credit Risk, Management Consulting, Great People Skills, Business Analysis, Data Analysis, Policy Analysis, SQL, Problem Solving, Project Management, Software Documentation, Management, Risk Management, Banking
Education
Campbell University 2007 — 2008
Master's of Business Administration, Concentration, Financial Management
Campbell University 2003 — 2007
Bachelor of Business Administration, Trust and Wealth Management
BCBSNC November 2013 - Present
BCBSNC October 2007 - October 2013
Impecco Ltd. January 1990 - September 2007
Commerce Bank (IBNJ) January 1986 - December 1990
Skills
Online Marketing, Online Advertising, Marketing, Marketing Strategy, Social Media Marketing, Lead Generation, Start-ups, E-commerce, Call Centers, Business Analysis, Management, Visio, Insurance, Health Insurance, Cross-functional Team..., Training, Process Improvement, Vendor Management, Program Management, Leadership, Microsoft Excel, Team Building, Customer Service, Business Process..., Analysis, Customer Satisfaction, Data Analysis, SharePoint, Microsoft Office, HIPAA, Project Management, Operations Management, Sales, Strategic Planning, Analytics, Strategy
Education
Ramapo College of New Jersey 1982 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
Bergen Community College 1980 — 1982
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
BCBSNC March 2014 - Present
BCBSNC April 2012 - March 2014
BCBSNC August 2006 - April 2012
Skills
Instructor-led Training, Needs Analysis, Blended Learning, Instructional Design, Healthcare, Captivate, Training, ADDIE, Learning Management, Leadership Development, E-Learning, Workshop Facilitation, Coaching, Healthcare Information..., Learning Management...
Education
Capella University 2014 — 2015
Master of Science (M.S.) in Higher Education, Expected completion: 2015
Shaw University 1992 — 1996
BS, Speech Pathology, Audiology
NAHU July 2014 - Present
GGAHU July 2013 - Present
Herzog Insurance Agency January 2007 - Present
NAHU 1990 - Present
CAHU PAC July 2008 - July 2014
California Association of Health Underwriters July 2011 - June 2012
CIMS September 2004 - January 2007
Claremont Business Group 2000 - 2003
BCBSNC November 1995 - August 2000
Foundation Health Plan May 1993 - August 1995
Skills
Health Savings Accounts, State Government, Brokers, Employee Benefits, Disability Insurance, Health Insurance, Health Care Reform, Health Policy, Medicare, Long-term Care, Underwriting, COBRA, Term Life Insurance, Benefits Administration, Group Insurance, Insurance, Accident, Life Insurance, Long Term Care Insurance, Retirement Planning, Critical Illness, Claim, Dentistry, HMO, Managed Care, Cafeteria Plans, Property & Casualty..., 401k, Fixed Annuities, Workers Compensation, Retirement, Employee Wellness, Medicare Part D
Education
Citrus College 1967 — 1969
AA, Sociology
U.S. Department of Veterans Affairs December 2014 - Present
Mayo Clinic February 2012 - November 2014
Sutter Health January 2011 - January 2012
BCBSNC March 2009 - November 2011
UAMS October 2008 - February 2009
BCBSNC October 2007 - September 2008
Wipro December 2000 - September 2007
atinav 2000 - 2000
Skills
SOA, EAI, Health Information..., Agile Methodologies, Integration, SDLC, Software Project..., Oracle, Web Services, XML, Requirements Analysis, Java Enterprise Edition, Java, ASP.NET, C#
Education
Cochin University of Science and Technology 1997 — 2000
MCA
BCBSNC June 2004 - Present
Softima Inc June 2002 - June 2004
India Softima June 1998 - July 2002
Skills
Leadership, Teradata Data Warehouse, Quality Assurance, SQL, AbInitio, Health Care Systems, Quality Center..., Data Warehouse Analyst, Project Management, Ab Initio, SDLC, Business Intelligence, Agile Methodologies, Quality Center, Requirements Analysis, Quality Control, Software Project..., Data Modeling, Requirements Gathering, DB2
Education
Bharathidasan University 1994 — 1997
Master of Computer Applications (MCA), Computer Science
BCBSNC June 2010 - Present
BCBSNC September 2006 - June 2010
BCBSNC July 2005 - August 2006
BCBSNC November 2004 - June 2005
Blue Cross Blue Shield of Massachusetts July 2003 - October 2004
Skills
Business Process..., Business Process, Health Insurance, Leadership, Cross-functional Team..., Management Consulting, Business Analysis, Risk Management, Project Portfolio..., Change Management, Team Building, Program Management, Internal Audit, Process Improvement, Business Requirements, Insurance, Visio, Requirements Analysis, PMP, Requirements Gathering, Project Management, Business Process..., PMO, Vendor Management, Provider Relations, Healthcare, Analysis, Analytics, Process Engineering, Governance, Risk Assessment, Training, Managed Care, Quality Assurance, Business Intelligence, Enterprise Risk..., SharePoint, Team Leadership, Data Analysis, Call Centers, Business Process..., Lean Six Sigma, Mentoring
Education
Clark University 1996 — 2000
Bachelor's Degree, Economics/Business Management
Towers Watson January 2014 - Present
Towers Watson August 2013 - February 2014
BCBSNC October 2012 - August 2013
Willis February 2012 - May 2012
NEWPATH DIAGNOSTIC LLC October 2010 - May 2012
SUNRISE COVERAGE INC. January 2009 - August 2010
LEGAL ASSISTANT PRIORITY LEGAL March 2008 - January 2009
Skills
Insurance, Underwriting, Actuarial Science, Management, SAS, Analysis, Health Insurance, Healthcare, C++, Data Analysis, Employee Benefits, Talent Management, Bilingual, Pricing, Healthcare Consulting
Education
City University of New York-Baruch College 2008 — 2012
B.A, Actuarial Science
City University of New York-Baruch College 2008 — 2012
B.A, Economics
BCBSNC October 2014 - Present
BCBSNC July 2008 - October 2014
Excellus Blue Cross Blue Shield/Univera Healthcare January 2003 - July 2008
Excellus Blue Cross Blue Shield/Univera Healthcare September 2001 - January 2003
Services Office, SUNY Geneseo September 2000 - May 2001
Skills
Marketing Communications, Marketing Strategy, Written & Oral..., Organizational..., Leadership, Coordinating Events, Cross-functional Team..., Internal Communications, Project Management, Program Management, Advertising, Training, Public Relations, Management, Strategic Planning, Healthcare, Process Improvement, Insurance, Account Management, Health Insurance, Strategy, Vendor Management, Marketing, Employee Benefits, Business Analysis, Team Building, Sales, Social Media Marketing, Customer Service, Social Media, Strategic Communications, Product Management, Public Speaking
Education
Canisius College 2005 — 2008
Master of Science (M.S.), Communication & Leadership
State University of New York College at Geneseo 1997 — 2001
Bachelor of Arts (B.A.), English
Ciber September 2014 - Present
CIBER, Inc. January 2012 - September 2014
Ciber March 2009 - December 2011
Wells Fargo Advisors October 2009 - May 2011
BCBSNC April 2009 - July 2009
Keane October 1998 - May 2008
Railinc 2008 - 2008
Lockheed Martin Technology Services August 1994 - September 1998
United States Navy March 1977 - August 1994
Skills
PMP, ITIL Service Management, Karate, Program Management, IT Governance, Integration, IT Service Management, Process Engineering
Education
Capella University 2004 — 2008
MBA, Project Management
University of New Orleans 1995 — 1998
MS Candidate, Engineering Management
Naval Postgraduate School 1985 — 1989
MS, Meteorology and Physical Oceanography
University of California, Los Angeles 1972 — 1977
BSc, Applied Geophysics
BCBSNC February 2014 - Present
BB&T June 2010 - Present
BB&T November 2006 - June 2010
BB&T March 1999 - November 2006
Chubb Computer Services February 1998 - March 1999
Skills
TIBCO, Integration, XML, Java, Web Services, DB2, Software Development, PMP, Testing, Program Management, SOA, Management, Web Applications, Project Management, SDLC, Insurance, Information Technology, Team Building, Mainframe, Business Requirements, Strategy, Web Development, Financial Services, IT Management, Analysis, Software Project..., Leadership, SQL, Requirements Analysis, Requirements Gathering, SharePoint, Visio, Vendor Management, Banking, Process Improvement, Disaster Recovery, Cross-functional Team...
Education
University of South Carolina-Columbia 1994 — 1996
Masters of Mass Communications, Communications, Media
Clemson University 1991 — 1993
Bachelor of Arts, English
Furman University 1989 — 1990
Bachelor of Arts (BA), English
CSC May 2013 - Present
Inmar January 2012 - October 2012
BCBSNC October 2011 - January 2012
BCBSNC January 2009 - October 2011
Rural Community Insurance Service April 2006 - September 2008
Aon Consulting November 2004 - April 2006
The Wellness & Rehab Center April 2004 - August 2004
Watson Production Company May 2003 - July 2003
Skills
Health Insurance, HIPAA, Outlook, Claim, Customer Service, Microsoft Excel, Insurance, Access, Benefits Administration, Data Entry, Medicare, Call Center, Claims Management, Lotus Notes, Medicaid
Education
University of Phoenix 2007 — 2009
Masters, Business Administration
Winston-Salem State University 2000 — 2003
Bachelors of Arts, Mass Communication
Bridgewater College 1998 — 1999
Richard J. Reynolds High School Winston 1996 — 1998
High School Diploma, General Studies
BCBSNC November 2013 - Present
Army National Guard April 2011 - Present
Blue Cross Blue Shield of NC October 2007 - October 2013
Elm Grove Association May 2008 - November 2010
North Carolina Rate Bureau July 2007 - October 2007
Glaxio Smith Kline April 2007 - July 2007
Digital Healthcare June 2005 - December 2006
Dean Health Plan September 2002 - July 2005
GE Capital July 1999 - August 2001
Skills
Resource Allocation, Project Planning, Six Sigma, Requirements Management, Business Analysis, Requirements Gathering, Cross-functional Team..., Management, Team Leadership, CRM, Business Intelligence, Data Analysis, Strategy, Process Improvement, PMO, Business Process, Requirements Analysis, Product Management, Program Management, Analysis, Project Management, MS Project, Training, SDLC, Integration, Leadership, SharePoint, PMP, IT Strategy, Strategic Planning, Business Process..., Project Portfolio..., Software Project..., Business Requirements, Enterprise Architecture, Visio
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
MBA, Strategy and Leadership
Clarkson University 2001 — 2002
M.S., Information Technology
Clarkson University 1994 — 1999
B.S., IS and Technical Communications, minor CS
BCBSNC December 2013 - Present
Aviat Networks (formerly Harris Stratex Networks) September 2009 - December 2013
Harris Stratex Networks June 2007 - September 2009
CPS Insurance Services September 2005 - May 2007
Tax and Financial Group October 2004 - May 2005
Skills
Wireless, Telecommunications, Product Management, Program Management, Cross-functional Team..., Product Marketing, VoIP, Strategic Planning, Project Management, IP, Microsoft Excel, Process Improvement, Customer Service, Competitive Analysis, Marketing, Product Development, Solution Selling, WiMAX
Education
North Carolina State University - College of Management 2010 — 2012
Master of Business Administration (MBA), Supply Chain Management and Marketing Management
California State University-Fullerton - College of Business and Economics 2000 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, Finance
Jython Project January 2005 - Present
Amobee March 2012 - Present
Canonical Ltd. August 2010 - March 2012
Sauce Labs January 2010 - August 2010
Sun Microsystems February 2008 - January 2010
Red Hat August 2006 - February 2008
Duke University March 2005 - August 2006
Redwood Software September 2003 - March 2005
BCBSNC November 2001 - September 2003
Performaworks February 2001 - November 2001
Skills
Java, Open Source, JavaScript, Python, Linux, SQL, Unix, Distributed Systems, HTML, REST, Spring, Subversion, PostgreSQL, Java Enterprise Edition, Groovy, Bash, Jython, Ubuntu, Software Development, Git, Cloud Computing, Web Services, Software Design, Ruby on Rails, Shell Scripting, Web Applications, Hibernate, AJAX, JBoss Application Server, Perl, Django, JavaSE, Twisted, XSLT, JSP, Amazon EC2
Education
Baylor College of Medicine 1995 — 1998
All But Dissertation, Neuroscience
BCBSNC November 2011 - April 2014
BCBSNC March 2005 - November 2011
Lawson Software 1998 - 2004
Skills
SQL, Unix, Agile, COBOL, Ksh, Lawson, Veritas Cluster Server, Mercury, Software Implementation, Movex, SDLC, Agile Methodologies, Requirements Analysis, Websphere, DB2, Crystal Reports
Education
Bradley University 1991 — 1993
M.A., Clinical and Community Psychology
Bradley University 1988 — 1990
Bachelor of Science, Psychology
Northrop Grumman Corporation February 2013 - Present
Sensus July 2012 - Present
RBC Bank May 2011 - March 2012
Biologicstoday February 2011 - April 2011
College Foundation Inc June 2010 - February 2011
bcbsnc February 2010 - June 2010
RBC December 2005 - September 2009
RBC Centura 2005 - 2009
Sperry Rail Service July 2000 - July 2004
Union Carbide June 1995 - June 2000
Education
City University of New York-Herbert H. Lehman College 1989 — 1993
B.A., Economics
Remedy Learning Solutions, LLC April 2015 - Present
Syngenta February 2015 - April 2015
Bldg 25 October 2014 - December 2014
Cisco May 2012 - July 2014
BCBSNC March 2012 - May 2012
Cisco Systems July 2010 - November 2011
Anfield Inc September 2008 - February 2010
NetApp July 2007 - September 2008
Lenovo August 2006 - July 2007
ACS Enterprise Solutions, Inc. June 2003 - May 2006
Skills
Program Management, Instructional Design, E-learning, Analysis, Customer Relations, Customer Service, E-Learning, Captivate, SnagIt, Software Documentation, Training, ADDIE, Blended Learning, Instructor-led Training, Learning Management..., Multimedia, Technical Writing, Project Management, Management, Leadership, Consulting, CRM, Vendor Management, Networking, Team Leadership, Enterprise Software, Process Improvement, Information Technology, Business Development
Education
Global Knowledge 2011 — 2011
PMP Boot Camp
Capella University 2007 — 2008
CCAF 1993 — 1995
Associates
BB&T August 2012 - Present
Fidelity Investments February 2012 - August 2012
RBC April 2011 - January 2012
Wells Fargo August 2010 - April 2011
BCBSNC September 2007 - June 2010
Wachovia Corp December 2006 - May 2007
Bank of America May 2006 - December 2006
Duke Energy May 2006 - September 2006
Comag Marketing Group April 2005 - February 2006
First Union / Wachovia Corp January 1995 - April 2005
Skills
Project Management and..., Extreme / Agile..., Experience in process..., ASP (Application..., SDLC, Project Finance, Business Analysis, Project Management, Risk Management, Agile Methodologies, Cross-functional Team..., Vendor Management, Process Improvement, SharePoint, Business Process, Change Management, Quality Assurance, Project Planning, Management, PMP, Leadership, Requirements Analysis, Visio, Program Management, Requirements Gathering, Software Project..., Business Process...
Education
Mississippi State University 2007 — 2010
Master’s Degree, Business Administration, 3.67
Wake Forest University - Babcock Graduate School of Management 2007 — 2007
Central Piedmont Community College 1999 — 2002
Associate’s Degree, Management Information Systems, General, 4.0
The University of Southern Mississippi 1988 — 1990
BSBA, Marketing
Pascagoula High School 1981 — 1984
Bachelor’s Degree, Business with Emphasis in Marketing, 3.4
BCBSNC November 2011 - Present
Avenue100 Media Solutions, Inc September 2008 - June 2011
MSD August 2006 - November 2006
eShipGlobal Inc., April 2006 - July 2006
University of Missouri - St. Louis ( Technology Learning Center) January 2005 - December 2005
Skills
Teradata, ETL, Data Warehousing, Data Modeling, SQL, Business Intelligence, Data Warehouse..., SDLC, Data Integration, Unix, Microsoft SQL Server, Database Design, Agile Methodologies, Business Objects, Erwin, Dimensional Modeling
Education
University of Missouri-Saint Louis 2004 — 2005
MS, Computer Science
University at Albany, SUNY 2003 — 2004
Computer Science
Bharathiar University 1999 — 2002
Bachelor of Science (BSc), Computer Technology/Computer Systems Technology
BlueCross BlueShield of North Carolina February 2007 - Present
BCBSNC 2007 - Present
Ford Motor Company 1990 - 2007
Skills
Marketing Strategy, Marketing Communications, Competitive Analysis, Business Analysis, Cross-functional Team..., Integrated Marketing, CRM, Strategy, Strategic Planning, Marketing, Product Management, Project Management, Market Research
Education
Central Michigan University 1984 — 1988
Bachelor of Science in Business Administration, Marketing/Marketing Management, General
BCBSNC February 2014 - Present
Portigon Financial Services (formerly WestLB AG) July 2007 - January 2014
WestLB March 2005 - July 2007
WestLB May 2006 - December 2006
WestLB April 2001 - March 2005
Henning - Wagner September 1999 - July 2000
Skills
Microsoft Office, Lotus Notes, LDRPS + Notifind, MS Project, MS Visio, Business Continuity, Security, Crisis Management, User Management, Risk Assessment, Supervisory Skills, Disaster Recovery, Information Security..., Emergency Management, Incident Management, CBCP, Disaster Preparedness, Contingency Planning, Change Management, Preparedness, Disaster Response, PowerPoint, Physical Security, Visio, Security+, Network Security, Operational Risk, IT Audit, ITIL Certified, German, Active Directory, ITIL, Risk Management, Software Documentation, Vendor Management, Data Center, Project Management, IT Infrastructure..., BS25999, FFIEC, Information Technology, Emergency Procedures, Operational Risk..., Program Management, SDLC, Governance, Infrastructure, ISO 27001, IT Management, COBIT
Education
Baruch College, City University of New York (CUNY) 2005 — 2010
Bachelors, Computer Science and the Financial Market
Borough of Manhattan Community College 2003 — 2005
Asociates in Arts, Business Administration
Disaster Recovery Institute International
BCBSNC January 2011 - Present
Blue Cross and Blue Shield of North Carolina January 2008 - December 2010
BCBSNC January 2005 - December 2007
BCBSNC June 2003 - December 2004
Education
San Francisco State University 1996 — 1998
Certification, New Media
California Institute of the Arts 1975 — 1977
MFA
Whitney Museum of American Art 1974 — 1975
Independent Study Program
Montclair State University 1970 — 1974
B.A., Fine Arts
CVS Caremark Corporation August 2014 - Present
BCBSNC May 2014 - August 2014
BCBSNC February 2013 - April 2014
Red Hat February 2011 - January 2013
GlaxoSmithKline 2005 - February 2011
GSK 2002 - October 2005
Dunn Solutions Group 2000 - 2002
Apex Communications 1998 - 2000
Roche 1988 - 1998
Skills
Data Warehousing, Business Intelligence, Analytics, Forecasting, Business Analysis, Data Integration, Master Data Management, Data Analysis, Data Science, Data Management, Dashboard, Software Project..., Database Design, Leadership, SDLC, Enterprise Software, Consulting, Business Process, Requirements Analysis, Requirements Gathering, Integration
Education
Miami University
Master of Science ABE, Mathematics
BYU
Bachelor of Science (BS), Mathematics
ACI Worldwide July 2008 - Present
BCBSNC October 2005 - July 2008
Blue Cross Blue Shield of North Carolina 2005 - 2008
Butler Technology September 2001 - July 2003
National Commerce Bankcorp April 1997 - October 2000
Food Lion May 1991 - April 1997
Skills
Captivate, Instructional Design, Instructor-led Training, Blended Learning, Online Training, Project Management, Learning Management, E-Learning, Employee Training, Strategy, Organizational..., Training Delivery, ADDIE, Needs Analysis, Curriculum Design, Process Improvement, SDLC, Software Documentation, Program Management, Management, Training
Education
Southern Illinois University, Carbondale 1986 — 1987
Masters, Communications
Catawba College 1983 — 1986
Bachelors, Speech Communications
BCBSNC May 2008 - Present
Skills
Project Management, SDLC, Requirements Analysis, Business Analysis, Integration, PMP, Visio, IT Strategy, PMO, Requirements Gathering, Vendor Management, Program Management, Project Portfolio...
Education
Carnegie Mellon University 1987 — 1990
Bachelor of Science (BS), Information and Decision Systems
IBM August 2013 - Present
3M 2009 - Present
BCBSNC 2008 - Present
Blue Cross Blue Shield February 2008 - August 2013
Veterans Administration October 2007 - January 2008
Curam Software January 2006 - October 2007
Florida Department of Health April 2002 - January 2006
Skills
Requirements Analysis, RUP, Systems Analysis, Requirements Gathering, Functional..., SDLC, Business Analysis, Process Engineering, UML, Visio, Rational Rose, Agile, Software Development, Change Management, Process Improvement, Analysis, Software Documentation, Business Process, Business Requirements, Agile Methodologies, Gap Analysis, Scrum, Quality Assurance, SharePoint, Program Management, Software Project..., PMP, Rational XDE, Integration, Vendor Management, Requirements Management, Enterprise Software, Project Management, Agile Project Management, Access, ITIL, Management, Business Intelligence
Education
Cornell University 1985 — 1987
MBA, Finance
Case Western Reserve University 1980 — 1985
BS, Electrical Engineering
BCBSNC March 2008 - Present
IBM December 2006 - January 2008
Wipro Technologies 2001 - 2006
Skills
SOA, Websphere
Education
Bharathiar University 1997 — 2001
Bachelors, Computer Science and Engineering
BCBSNC March 2015 - Present
BB&T January 2012 - March 2015
BB&T July 2009 - December 2011
BB&T 2005 - June 2009
Keane 2003 - 2004
ABB 1999 - 2002
Metro Information Services 1997 - 1998
Lucent Technologies 1996 - 1996
AT&T 1992 - 1996
AT&T 1986 - 1992
Education
National Technological University 1986 — 1988
MS, Computer Science
Clemson University 1982 — 1986
BS, Computer Science
BCBSNC February 2013 - Present
BCBSNC September 2007 - January 2013
Blue Cross Blue Shield of North Carolina May 2005 - September 2007
CMWC Inc. November 2003 - May 2005
Skills
PMP, Strategic Planning, Insurance, Program Management, Business Analysis, Process Improvement, Community Development, Cross-functional Team..., Leadership, Vendor Management, Project Management, Change Management, Management, Nonprofits, Strategy, Public Speaking, Organizational..., Team Building, Community Outreach, Leadership Development, Project Planning
Education
Leadership Triangle Durham 2007 — 2007
leadership
Clark Atlanta University 2001 — 2003
MBA, Marketing
University of North Carolina at Greensboro 1983 — 1987
Bachelor of Science, Marketing
BCBSNC May 2011 - Present
The Apache Software Foundation August 2003 - Present
Education
The Ohio State University 1987 — 1991
M.S., Computer Science
Birla Institute of Technology and Science, Pilani 1976 — 1980
B. E. (Honors), Electrical and Electronics Engineering
University of Rajasthan 1974 — 1976
B. Sc. (Honors), Physics
NextEra Energy Resources June 2014 - Present
BCBSNC September 2011 - May 2014
Autotrader.com April 2011 - September 2011
Bank of America July 2010 - April 2011
Wells Fargo 2009 - 2010
JPMorgan Chase May 2007 - December 2008
Skills
Quality Center, ETL, SDLC, Quality Assurance, Unix, Data Warehousing, SQL, Business Intelligence, Databases, Agile Methodologies, User Acceptance Testing, Requirements Gathering, Data Migration, Requirements Analysis, Software Quality..., Test Planning, Software Project..., Oracle, HP Quality Center
Education
Boston University 2010 — 2012
M.S., Computer Information Systems
University of Asia and the Pacific 1998 — 2002
B.S., Information Technology
BCBSNC August 2012 - July 2013
iHealth Technologies December 2009 - May 2010
Health Net April 2005 - February 2009
ConnectiCare July 2004 - April 2005
Health Net August 2001 - June 2004
Health Net February 2001 - July 2002
Health Net February 2000 - February 2001
Health Net October 1990 - February 2000
St. Joseph's Manor January 1993 - June 1993
Skills
Process Improvement, Team Building, Staff Management, Managed Care, Compliance, Customer Service, Auditing, Medicare, Health Insurance, Call Center, Operations Management, Product Development, Vendor Management, Problem Solving, Data Analysis, Medicaid, Healthcare Management, Claims, Claim, Call Centers, Sales, Leadership, Business Process..., Cross-functional Team..., Analysis, Insurance, Healthcare, Budgets, Training, Software Documentation, Business Planning, Outsourcing, Management, Marketing Strategy, Program Management, Executive Management, Project Management, Quality Assurance, Business Development, Performance Management, Customer Satisfaction, Policy, Customer Retention, HIPAA, New Business Development, HMO, Employee Benefits, Provider Relations, Healthcare Industry, Disease Management
Education
Charter Oak State College
Associate Science
Bullard Havens Regional Vocational School
Licensed Practical Nursing
NTT DATA December 2012 - Present
BCBSNC May 2006 - Present
Idexcel, Inc. May 2012 - December 2012
NTT DATA July 2011 - May 2012
Populus Group November 2010 - June 2011
Idexcel, Inc. October 2005 - October 2010
American Express January 2006 - May 2006
emphasis solutions February 2002 - May 2003
Skills
Ab Initio, Data Warehousing, Teradata, ETL, SDLC, PL/SQL, Oracle, Business Intelligence, Unix Shell Scripting, SQL, DB2, Informatica, Requirements Analysis, Unix, Data Integration, Microsoft SQL Server, Business Objects, Databases, Data Profiling, Data Modeling, Agile Methodologies
Education
Chalmers tekniska högskola
MSc
Swami Ramanand Teerth Marathwada University
BE
BCBSNC January 2012 - Present
The Education Center November 2005 - December 2011
The Education Center October 2002 - October 2005
The Education Center February 1999 - October 2002
Skills
Web Project Management, Web Analytics, Omniture, Web Content Optimization, Mobile Applications, Marketing Research, Management, Web Content Management, Publishing, Editorial, Publications
Education
Bloomsburg University of Pennsylvania 1988 — 1992
BCBSNC December 2012 - Present
University of Phoenix October 2009 - Present
Freudenberg Nonwovens May 2010 - November 2012
ABB December 2009 - May 2010
Nortel 2006 - 2009
Thomson Dialog 2004 - 2005
Bayer CropScience 2000 - 2000
Reichhold Chemicals Inc 1993 - 2000
BoweBell Howell 1998 - 1999
Skills
Financial Analysis, SAP R/3, Process Improvement, Forecasting, Financial Reporting, Sarbanes-Oxley Act, Accounting, SAP, Business Analysis, Hyperion Enterprise, Internal Controls, Business Process..., Budgets, Managerial Finance, Change Management, Analysis, Strategic Planning, Microsoft Excel, Variance Analysis, Access, Cost Accounting, Financial Modeling, Project Planning, Auditing, Financial Accounting, Finance, Mergers & Acquisitions, Internal Audit, ERP, Cross-functional Team..., Account Reconciliation, Business Process, Cash Flow, Leadership
Education
Clark Atlanta University
Master of Business Administration (MBA), Finance
Talladega College
Bachelor's degree, Economics
Wake Technical Community College
Brightrope Consulting November 2013 - Present
BCBSNC April 2012 - November 2013
BCBSNC September 2008 - April 2012
BCBSNC February 2008 - September 2008
Fidelity Investments September 2007 - February 2008
BCBSNC May 2005 - September 2007
BCBSNC January 2004 - May 2005
BCBSNC July 2003 - January 2004
Self-employed December 1999 - July 2003
Eduprise, Inc. (now Sungard) April 2000 - January 2002
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Process Improvement, Program Management, Health Insurance, Visio, Business Requirements, SharePoint, Vendor Management, Enterprise Architecture, Change Management, Business Process..., HIPAA, Business Process, Software Documentation, Management, Business Intelligence, Quality Assurance, Solution Architecture, Business Process..., Integration, Business Strategy, Strategic Planning, Agile Project Management, Leadership, Enterprise Software, Analysis, Training, Team Leadership, Databases, Project Portfolio...
Education
Boston University 1997 — 1999
M.T.S, Philosophy, Theology, and Ethics
Macalester College 1989 — 1993
B.A., Communication Studies
BCBSNC April 2014 - Present
CVS Caremark Corporation April 2013 - April 2014
Marsh & McLennan Companies, Inc. March 2012 - April 2013
L& T Infotech February 2011 - April 2013
MMC October 2010 - February 2011
L& T Infotech April 2009 - September 2010
Harleysville Insurance April 2007 - April 2009
Larsen & Toubro Infotech Ltd 2004 - April 2007
Education
Bharathidasan University 1999 — 2003
B.E, Computer Science
KSMHSS Thanjavur
National Restaurant Association April 2014 - Present
National Restaurant Association July 2012 - April 2014
Edifecs August 2009 - May 2012
Allstate February 2007 - August 2009
BCBSNC July 2004 - February 2007
Skills
SDLC, Quality Center, Requirements Gathering, Requirements Analysis, Testing
Education
Cleveland State University 2000 — 2002
Masters, Science
Karnatak University 1995 — 1999
Bachelors, Industrial Production
CIGNA Healthcare January 2007 - Present
BCBSNC March 2000 - January 2007
BCBS of North Carolina 2000 - 2007
Blue Cross Blue Shield of NC 2000 - 2007
Skills
HIPAA, EDI, DB2, COBOL, Databases, Mainframe, SDLC, Application Development, Web Applications, SQL, HTML, XML, JavaScript, Unix, Software Development, Java, Healthcare, Linux, Insurance, Analysis, SharePoint, SQL Server, Visio
Education
Computer Processing Inc. 1986 — 1988
Technical, Information Technology
Australian National University 1982 — 1983
none, Liberal Arts
Brandeis University 1980 — 1981
none, Liberal Arts
Siemens Healthcare December 2007 - Present
BCBSNC 2005 - 2007
Sony 1995 - 2004
Skills
Supervision and..., Employee hiring,..., Proficiency in Excel,..., Proficiency in the..., Customer Satisfaction, Process Improvement, Cross-functional Team..., Account Management, Troubleshooting, Sales Operations, Management, Technical Support, SAP, CRM, Product Management, Software Documentation, Leadership, Call Centers, Customer Service, Analysis, Training, Team Building, Human Resources, Customer Experience, Team Leadership, Quality Assurance, Coaching, Interviews, Vendor Management
Education
Bowling Green State University 1983 — 1988
BSBA, Business
BCBSNC September 2012 - Present
BCBSNC June 2011 - September 2012
BCBSNC September 2008 - June 2011
BCBSNC September 2001 - September 2008
Partners National Health Plans of NC October 2000 - September 2001
Partners National Health Plans of NC August 2000 - October 2000
Partners National Health Plans of NC December 1997 - August 2000
Skills
Medicare, Medicare Ad, Medicare Part D, Customer Service..., Customer Service..., Enrollment Management, Provider Relations, Healthcare, Invoicing, Health Insurance, HIPAA, Insurance, Process Improvement, Managed Care, SharePoint, Call Centers, Employee Benefits, Customer Service, Customer Satisfaction, Risk Assessment, Health Policy, Software Documentation, Leadership, Training, Underwriting, Vendor Management, Management
Education
Catawba College 1993 — 1997
Bachelor of Arts, Political Science
Johnson Controls November 2013 - Present
Walmart June 2012 - October 2013
BCBSNC May 2011 - June 2012
Emdeon June 2010 - April 2011
Nike October 2009 - May 2010
Wipro Technologies August 2007 - July 2009
Mahindra Satyam June 2006 - July 2007
Skills
ESB, SOA, Java Enterprise Edition, Weblogic, PL/SQL, JMS, BPEL, Spring, Java, Oracle SOA Suite, Hibernate, Struts, WebSphere Message Broker, JCAPS, Oracle, SOAP, Websphere, EAI, JDBC, Middleware, WebSphere MQ, Web Services, WebSphere, SDLC, SQL, Agile Methodologies, XML, Consulting, Solution Architecture, Integration, Unix
Education
Birla Institute of Technology and Science 2002 — 2006
Master of Engineering, Biotechnology
BCBSNC October 2007 - Present
Rowan Regional Medical Center November 2001 - January 2007
Gentiva Health Services August 1997 - December 2000
Education
Carolinas College of Health Sciences 1995 — 1997
Nursing, Registered Nursing/Registered Nurse
University of North Carolina at Greensboro 1987 — 1991
University of North Carolina at Chapel Hill September 2015 - Present
BCBSNC August 2014 - Present
Community Care of North Carolina January 2014 - August 2014
University of North Carolina at Chapel Hill October 2010 - January 2014
North Carolina Central Cancer Registry April 2009 - October 2010
North Carolina Central Cancer Registry November 2006 - March 2009
Skills
SAS, Statistics, Public Health, Data Mining, SAS programming, Microsoft Excel, Logistic Regression, SQL, Cancer, Linear Regression, Statistical Modeling, Data Analysis, Data Management, Analytics, Access, Analysis, Databases, Research, Record Linkage, Data Quality, Microsoft Word, Relational Databases, Experimental Design, Linux, Research Design, Biostatistics, Statistical Data..., Statistical Analysis..., Program Evaluation, Health Economics
Education
William & Mary 2001 — 2003
MS, Experimental Psychology
Florida State University 2003 — 2006
MA, History and Philosophy of Science
Christopher Newport University 1998 — 2001
BS, Experimental Psychology
BCBSNC January 2007 - Present
Skills
Health Insurance, Business Analysis, Healthcare, Process Improvement, HIPAA, Team Building, Claim, Medicare, Employee Benefits, Disability Insurance, Health Savings Accounts, Insurance, Brokers, Managed Care, Vendor Management
Education
Campbell University 1993 — 1997
Bachelor's degree Communications, Radio, Television, and Digital Communication
BCBSNC August 2008 - Present
Veritude June 2006 - January 2007
Education
North Carolina Wesleyan College 1999 — 2001
B.A., Business Administration
Borough of Manhattan Community College 1987 — 1991
A.A.S., Data Processing/Computer Science
Chart Industries, Inc. September 2015 - Present
Hewlett-Packard October 2013 - September 2015
Hewlett-Packard November 2009 - October 2013
Ford Motor Company June 2007 - November 2009
ADP 2006 - 2008
ADP 2006 - 2007
BCBSNC May 2005 - August 2006
Skills
Workforce Management, Labor Relations, Employee Engagement, Talent Management, Employee Relations, Workforce Planning, Total Rewards, Global Talent Management, Univeresity and..., Compensation Planning, Sales Compensation..., Workday, Performance Management, Organizational...
Education
Clark Atlanta University 2006 — 2008
MBA
North Carolina Central University 2001 — 2005
BSW
school
BCBSNC August 2014 - Present
Skills
Medicare, Managed Care, HIPAA, Medicaid, Healthcare, Health Insurance, Medicare Part D, Data Entry, Healthcare Management, Customer Service, Provider Relations, Medical Terminology, Healthcare Information..., Outlook, Software Documentation
Education
Strayer University 2013 — 2015
Blinn College
BCBSNC July 2014 - December 2014
Healthways 2011 - 2013
Cape Fear Valley Health System June 2009 - November 2010
Samuel Merritt University November 2001 - April 2006
Bravo! Marketing 2000 - 2001
KPMG 2000 - 2000
Skills
Nursing, Wellness Coaching, Nutrition Education, Preventative Health, Motivational..., Research, Disease Management, Health Advocate, Healthcare, Case Managment, Nutrition, Health Education, Health Promotion, Critical Thinking, Wellness, Nutritional Counseling, Medication..., Cpr Certified, Patient Advocacy, Holistic Health, Patient Education..., Patient Education, Pediatrics, Medical/Surgical
Education
American Academy of Professional Coders 2014 — 2015
California State University-Hayward
Bachelor of Science (B.Sc.)
Presbyterian School of Nursing at Queens University
Associate of Science (A.S.)
Wake Technical Community College
BCBSNC May 1983 - May 2014
Education
Central Piedmont Community College 1981 — 1983
Associate's degree, Legal Assistant/Paralegal
UNC - Greensboro 1977 — 1981
Bachelor of Science (BS), Psychology
BCBSNC July 2013 - February 2015
FAA 2010 - 2013
Peace Corps March 2009 - September 2010
MJG Enterprises, LLC April 2000 - November 2008
Women in Community Service March 1999 - March 2000
Skills
Data Analytics, Analysis, Informatics, Forecasting, Financial Analysis, Process Improvement, Strategic Financial..., Financial Reporting, Financial Modeling, Risk Management, Business Analysis, Access, Variance Analysis, Business Objects Web..., Financial Statements /..., Budget Process, Business Development, Data Warehousing, Financial Accounting, Pivot Tables, V Lookups, Excel models, Management, Advanced Modeling, Fundamental Research, Trend Analysis, Contract Management, Human Resources, ADP Payroll, Ceridian Payroll System, Performance Benchmarking, Scorecard
Education
Bowie State University
Master's Administrative Management, Management
Morgan State University
Bachelor's, Business Administration