Blue Cross Blue Shield
Industry: Company
DescriptionBlue Cross Blue Shield Association is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people. Headquarters: Chicago, Illinois, United States CEO: Scott Serota Revenue: 457.4 million USD Number of employees: 1,253 Founded: 1929 Subsidiaries: Blue Cross Blue Shield of Massachusetts,
Blue Cross Blue Shield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield Salaries. You can even request information on how much does Blue Cross Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield directly from the past employees.
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1,239 Blue Cross Blue Shield employees in database. Find out everything there's to know about Blue Cross Blue Shield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield Employees
NAS Recruitment Innovation April 2015 - Present
WhiteSpace Creative July 2014 - April 2015
Insight Services Inc October 2013 - June 2014
Case Western Reserve University School of Medicine Admissions Office October 2011 - September 2013
Case Western Reserve University September 2009 - October 2011
IFormata Communications April 2009 - September 2009
Blue Cross Blue Shield September 2008 - April 2009
Smart Solutions May 2008 - September 2008
Cleveland State University 2005 - August 2008
Skills
Visual Studio, Microsoft SQL Server, JavaScript, Eclipse, XML, C#, .NET, SQL, Oracle, Java, SharePoint
Education
Cleveland State University 2005 — 2008
Masters, Software Engineering
Jawaharlal Nehru Technological University 2001 — 2005
Bachelors, Computer Science
Aurobindo Integral School
Aurobindo Integral School
Aurobindo Integral School
Teaching Firms Of America 2014 - Present
Safe Space NYC May 2013 - Present
Blue Cross Blue Shield of WNY 2011 - Present
Teaching Firms Of America February 2014 - 2014
Blue Cross Blue Shield October 2011 - May 2012
C.E.M. Services May 2011 - August 2011
Refugee Children June 2007 - August 2007
International Rescue Committee June 2007 - August 2007
Music composition and self expression February 2007 - June 2007
Skills
Client intervention, Research, Resource linkage, Case Managment, Microsoft Word, Health Promotion, Community Health, Case Management, Community Outreach, Curriculum Design, Grant Writing, Healthcare, Teaching, Youth Development, Volunteer Management, Program Development, Nonprofits, Fundraising
Education
Daemen College 2008 — 2012
Bachelor of Arts (B.A.), Social Work
Daemen College
Bachelor of Arts, Social Work
George Westinghouse High School 2004 — 2008
CHI St. Luke's Health 2011 - Present
Physician's Skin Care 2009 - 2011
Central Utah Clinic 2006 - 2009
Blue Cross Blue Shield 2000 - 2005
St. Luke's Episcopal Health System 1995 - 2000
Texas Heart Institute 1990 - 1995
Skills
Outlook, HIPAA, Healthcare, Hospitals, Healthcare Management, Document Management, Computer Graphics, Art, Creative Writing, Grant Writing, Office Equipment, Document Preparation, Foreign Languages, Microsoft Word, WordPress, Administrative Work, Dictaphone, Drawing, Drafting Policies
Education
Capella University 2013 — 2015
Graduate School, Human Resources Management, 4.0
Western Kentucky University 1975 — 1976
Teaching Certification, Education
University of Kentucky 1971 — 1975
Bachelor of Arts (B.A.), Fine and Studio Arts
GC Services September 2012 - April 2013
Aegis February 2011 - May 2012
Jackson Hewitt Tax Service Inc. January 2007 - April 2009
Texas First/Stream Energy June 2006 - October 2008
Blue Cross Blue Shield May 2003 - March 2006
Skills
Advanced computer..., Experience with..., Detail-oriented..., Organized, dedicated,..., Excellent written and...
Education
Coker College 2001 — 2003
n/a, Psychology
Lake City High School 1997 — 2001
Diploma
Blue Cross Blue Shield Project LeadBlue Cross Blue Shield of MichiganApril 2010 - Present
Skills
Visio, MS Project, Instructor-led Training, Instructional Design, E-learning, Vendor Management, Documentation, Blended Learning, Quality Assurance, Healthcare, Call Center, Project Coordination, Adult Education, Data Analysis, Six Sigma, Change Management, Content Management, Performance Improvement, Problem Solving, Analysis, Process Improvement
Education
Central Michigan University
Columbus State University October 2008 - Present
TSYS June 2005 - October 2008
Blue Cross Blue Shield September 1980 - June 2005
Skills
Information Security, System Administration, Disaster Recovery, Problem Management
Education
Columbus State University 2003 — 2007
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
Kendrick High School 1977 — 1980
ExtendMed May 2015 - Present
Brand Institute January 2013 - May 2015
The Brand Institute January 2012 - January 2013
Takeda Pharmaceuticals July 2008 - January 2012
Takeda Pharmaceuticals North America 2008 - January 2012
TAP Pharmaceutical Products Inc September 2002 - July 2008
TAP Pharmaceuticals September 2002 - July 2008
HCSC 1998 - 2000
Blue Cross Blue Shield 1998 - 2000
freelance 1993 - 1998
Skills
Marketing Strategy, Management, Product Lifecycle..., Pharmaceutical Industry, Forecasting, Consumer Marketing, Sales, CRM, Marketing, Strategy, Cross-functional Team..., Competitive Analysis, Product Launch, Product Marketing, Market Research, Project Management, Market Analysis, Pharmaceutical Sales, Leadership, Product Management, Brand Management, Analysis, Medical Devices, Business Development, Global Marketing, Rheumatology, Product Development, Market Planning, Gastroenterology, Managed Care, Segmentation, Negotiation, Budgets, Marketing Management, Hospital Sales, Sales Effectiveness, Sales Management, Strategic Planning
Education
The University of Chicago Booth School of Business 2000 — 2002
MBA, Marketing, Strategy
Vancouver Film School 1994 — 1995
Directing and Film Production
Colorado College 1989 — 1993
B.A., English
Casady 1974 — 1989
High School
Cleveland State University August 2014 - Present
Blue Cross Blue Shield April 2012 - Present
GIGANTE films 2002 - Present
Cleveland International Film Festival 2013 - 2015
One Tree Forest Films May 2009 - December 2013
Columbia College Chicago 2005 - December 2013
Tonic Blue Communications April 2011 - June 2011
See3 Communications August 2007 - July 2010
dig July 2007 - March 2010
Chicago International Film Festival 2010 - 2010
Skills
Film Production, Final Cut Pro, Video Editing, Video Production, Documentaries, Film, Cinematography, Post Production, Editing, Screenwriting, Producing, Video, Final Draft, Directing, Final Cut Studio, Microsoft Office, Media Production, Short Films, Screenwriter, Avid, Feature Films, Videography, Independent Film, Pre-production
Education
Columbia College Chicago 2002 — 2005
MFA, Film Production
Ohio University 1993 — 1997
BA English, English, Film
CENTURY 21® Premier October 2014 - Present
Miller-Motte Technical College April 2010 - October 2014
High-Tech Institute April 2007 - April 2010
Asurion November 2006 - February 2008
Blue Cross Blue Shield June 1999 - January 2006
Skills
Accounts Payable, Data Entry, Analysis, Data Analysis, Customer Service, Management, Student Financial Aid, Financial Aid..., CampusVue, Student Affairs
Education
Coker College
B.A, Business Administration
Ingram Micro September 2012 - Present
MassMutual Financial Group May 2012 - September 2012
Northwestern Mutual October 2011 - May 2012
Blue Cross Blue Shield September 2010 - October 2011
Roswell Park Cancer Institute February 2008 - September 2010
Michigan Department of Corrections May 2002 - September 2007
Skills
Customer Service, Microsoft Excel, Microsoft Office, Sales, Salesforce.com, Account Management, Business Development, Leadership, People Skills, Management, Marketing, Microsoft Word, PowerPoint, Social Media
Education
Canisius College 2006 — 2010
English and Finance
Moss Adams LLP March 2014 - Present
Moss Adams LLP November 2008 - Present
FBR Capital Markets October 2004 - August 2008
University of Phoenix August 2001 - October 2004
CoreComm August 1999 - June 2001
Blue Cross Blue Shield May 1998 - July 1999
Hewitt Associates August 1997 - May 1998
United Healthcare July 1991 - July 1997
Skills
Recruiting, Employee Relations, Performance Management, Organizational..., Succession Planning, Human Resources, Talent Acquisition, Onboarding, Training, Entrepreneurship, Hands-on Training, Talent Management, Employee Engagement, Nonprofits, Employee Training, Workforce Planning, PeopleSoft, College Recruiting, Deferred Compensation, Benefits Administration, Employee Benefits, Organizational..., Applicant Tracking..., Management, Interviews, HRIS, Technical Recruiting, Career Development, Payroll, Personnel Management
Education
University of San Francisco 1995 — 1998
Masters, HROD
California State University-Long Beach 1986 — 1990
B.S., Business
Raymond James Financial, Inc. August 2015 - Present
Catalina Marketing January 2015 - August 2015
Blue Cross Blue Shield December 2008 - December 2014
TYBRIN Corporation December 2005 - July 2008
Skills
Oracle, Databases, Data Warehousing, SQL, Microsoft SQL Server, PL/SQL, Integration, ETL, Editorial, Publishing, Business Intelligence, Database Design
Education
Columbia College 1989 — 1991
BA, Business Administration
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Northeastern University September 2008 - Present
Blue Cross Blue Shield July 2011 - April 2015
Blue Cross Blue Shield of Massachusetts May 2009 - July 2011
GMO August 2007 - April 2009
Army National Guard May 2002 - May 2008
Skills
Financial Modeling, Financial Analysis, Investments, Risk Management, Mutual Funds, Portfolio Management, Asset Allocation, Fixed Income, Alternative Investments, Corporate Finance, Bloomberg, Asset Management, BondEdge, Real Estate Private..., Private Equity, Direct Lending, Mezzanine Debt, Muay Thai
Education
Northeastern University - Graduate School of Business Administration
Master of Business Administration (MBA), Marketing & Investments
Northeastern University 2002 — 2007
BS Management, Finance/Insurance & Accounting
CAIA Association
CFA Institute
The American College
ChFC, Chartered Financial Consultant
Yozell Associates May 2014 - Present
Marsh & McLennan Agency, known locally as Bostonian Group June 2008 - May 2014
Marsh & McLennan Agency, known locally as Bostonian Group June 2008 - March 2011
Thorbahn Associates April 2007 - June 2008
Blue Cross Blue Shield March 2001 - May 2006
Skills
Employee Benefits, Small Business, Health Insurance, Insurance, HR Consulting, Strategic Planning, Benefits Administration, Long-term Care, Sales, Workers Compensation, Disability Insurance, Brokers, Life Insurance, Retirement, Human Resources, Underwriting
Education
Curry College 2005 — 2007
Business Management
Westfield State College 1997 — 1998
Business Management
NEC Corporation of America August 2014 - Present
The Depository Trust & Clearing Corporation March 2014 - September 2014
CSC December 2011 - April 2014
Southwest Airlines March 2013 - September 2013
Blue Cross Blue Shield October 2011 - December 2011
US Navy July 1990 - June 2011
Skills
ITIL Certified, Security+, A+ Certified, Security Clearance, COMSEC, Satellite Communications, Network Administration, Customer Service, Strategic Communications, Security, Network+, Top Secret, BMC Remedy, DoD, Computer Hardware, Windows Server, Network Security, Software Installation, ITIL v3 Foundations..., Information Security, Cisco Technologies, Windows 7, System Administration, Technical Support, Troubleshooting, Software Documentation, Active Directory, Information Assurance, Help Desk Support, CompTIA, Microsoft Certified..., Military, Information Technology, Leadership, Windows XP, System Deployment, Microsoft Exchange, SharePoint, DNS, LAN-WAN, VMware, Laptops, Servers, Networking, TCP/IP, DHCP, Operating Systems, ITIL, IT Management, Active DoD Secret...
Education
Central Texas College 2006 — 2008
Associate's degree, Business Administration and Management, General
THOMAS JEFFERSON HIGH SCHOOL 1986 — 1990
Blue Cross Blue Shield January 2004 - January 2005
Frontier Communications January 1997 - January 2003
Mothertime January 1994 - January 1995
Skills
Insurance, Lotus Notes, Administrative..., Software Documentation, Employee Benefits, Visio
Education
Minnesota Resource Center 2012 — 2012
Certifcate, Workplace Essentials
Dakota County Technical College 1995 — 1997
Diploma, Legal Secretary
ConvaTec / Medical Devices April 2011 - March 2014
Takeda Pharmaceuticals March 2007 - August 2010
TAP Pharmaceuticals February 2001 - March 2007
Blue Cross Blue Shield 1990 - 2001
Skills
Pharmaceutical Industry, Sales Operations, Pharmaceutical Sales, Sales Management, Management, Cardiology, Sales, Urology, Product Launch, Medical Devices, Leadership, Sales Effectiveness, Healthcare, Gastroenterology, Managed Care
Education
Colby Sawyer College 1989 — 1991
BS
Certified Medical Representative Institute 2006 — 2007
CMR
Keene State College
Bachelor of Arts (B.A.)
Aflac November 2014 - Present
Blue Cross Blue Shield May 2013 - November 2013
AT&T February 2007 - November 2011
AT&T April 2004 - February 2007
Governors School for the Arts November 1999 - May 2004
Skills
Employee Relations, Mentoring, Customer Service, Coaching, Call Center, Customer Relations, Sales Support, Oracle, Outlook, Team Leadership, Leadership Development, System Administration, Recruiting, Sales Operations, Call Centers, Employee Training, Human Resources, Analysis, Leadership
Education
Columbia Southern University 2013 — 2015
MHRM, Human Resource Management, Graduate Student
Benedict College 2007 — 2008
BS, Interdisciplanary Studies
Benedict College 1997 — 2003
BA, Biology Education
Quest Diagnostics February 2014 - Present
Blue Cross Blue Shield May 2013 - February 2014
US Department of Defense February 2009 - May 2013
Northrop Grumman Corporation August 2009 - December 2010
Apptis January 2008 - August 2009
Skills
Dragon Naturally..., Secure Messaging, AHLTA, CHCS, eProfile, Care Point, Essentris, Windows 7, Healthcare, EHR, DoD, Troubleshooting, Project Management, Analysis, Military, Program Management, Employee Training, Training, Leadership, Process Improvement, Army, Instructional Design, Policy, Management, Testing, Software Documentation, Instructor-led Training, E-Learning, Security Clearance, Military Experience, SharePoint, Healthcare Information..., Information Assurance, Hands-on Training, HIPAA, System Administration, Team Building, Integration, EMR, Training Delivery, Healthcare Management, Technical Writing, Human Resources, Visio
Education
Columbia Southern University 2015 — 2016
Master of Science (MS), Organizational Leadership
Columbia Southern University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
Columbia Southern University 2012 — 2014
Bachelor of Science (BS), Business Administration/Project Management
Community College of the Air Force 1996 — 1998
Associates in Health Science/Certified Aerospace Medical Technician, Health Services/Allied Health/Health Sciences, General
Flexera Software June 2015 - Present
Blue Cross Blue Shield May 2014 - August 2014
Total Hockey July 2012 - August 2013
Lake Park High School January 2010 - May 2012
Skills
Time Management, Microsoft Office, Team Leadership, Customer Service, Sales, Microsoft Excel, Business Analysis, Marketing, Marketing Communications, Financial Analysis, Teamwork
Education
Northern Illinois University 2013 — 2015
Bachelor of Science (B.S.), Business Administration
College of DuPage 2009 — 2013
Associate's degree, Business
Tufts Health Plan September 2012 - Present
Tufts Health Plan April 2008 - June 2012
Tufts Health Plan September 2004 - April 2008
Tufts Health Plan April 2001 - September 2004
First Consulting Group 2000 - 2001
Tufts Health Plan 1998 - 2000
Partners Healthcare 1995 - 1996
Blue Cross Blue Shield 1991 - 1996
Skills
Broad health care..., Extensive expertise in..., Strong relationship..., Managing complex..., Healthcare, Strategy, Program Management, Healthcare Industry, Strategic Planning, Training, Leadership, Health Insurance, Health Policy, Management, Vendor Management, HMO, Change Management, Product Development, PMO, Analysis, Business Analysis, Claim, Medicaid, Data Analysis, Marketing, Networking, Visio, Healthcare Consulting, Insurance, Medicare, Managed Care, Health Care Reform, Healthcare Information...
Education
Bridgewater State University
Master’s Degree, Industrial Psychology
Georgia Vocational Rehabilitation Agency July 2014 - Present
Georgia Vocational Rehabilitation Agency July 2012 - July 2014
Georgia Vocational Rehabilitation Agency September 2010 - July 2012
Georgia Department of Labor March 2008 - September 2010
Blue Cross Blue Shield January 2007 - March 2008
Skills
Screening, Team Building, Program Management, Policy, Networking, Human Resources, Leadership, Analysis, Benefits Administration, Deferred Compensation, Management, Recruiting, Training, Employee Relations, Performance Management, Interviews, Employee Benefits
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Science (M.S.), Human Resources Management and Services
Columbus State University 2001 — 2005
Bachelor of Science (B.S.), Sociology
TRC Staffing Services, Inc. April 2014 - Present
Gregg Real Estate August 2011 - Present
Lexington Medical Center May 2011 - August 2011
Lexington Medical Center April 2011 - July 2011
Blue Cross Blue Shield May 2008 - May 2010
Blue Cross Blue Shield February 2008 - April 2010
Kelly Services February 2008 - May 2008
Verizon Wireless June 2006 - June 2007
Food Lion April 2000 - April 2004
Skills
Insurance, PeopleSoft, Outlook, Customer Service, Payroll, Process Improvement, Microsoft Excel, Time Management, HIPAA, Employee Benefits, Microsoft Office, Time, Health Insurance, Claims Management, Administrative..., Marketing
Education
Colorado Technical University 2009 — 2013
Bachelor of Science, Business Administration
Colorado Technical University 2009 — 2013
Associates of Science, Healthcare Administrative Services
Colorado Technical University 2009 — 2010
Associate's degree, Health/Health Care Administration/Management
Benchmark Technology Group December 2014 - April 2015
HD Supply February 2013 - March 2014
Providence Hospice January 2004 - February 2013
Medco Health January 2003 - January 2004
Sierra Healthcare and Life Insurance Company January 2002 - January 2003
Jay Maxx Automotive September 2001 - November 2001
Bill Heard Automotive June 2001 - September 2001
Blue Cross Blue Shield January 2000 - June 2001
Skills
Sales&Marketing, Negotiation, Professional
Education
Hardaway High school 1992 — 1996
Columbus State University
Education
Beyond Graphix April 2013 - Present
The Sign Guys September 2004 - March 2013
Arizona State University May 1997 - June 2004
Blue Cross Blue Shield January 1997 - May 1997
Bank One February 1995 - December 1996
Skills
Art, Corporate Identity, Logo Design, Wide Format Printing, Mac, Graphic Design
Education
College for Creative Studies 1983 — 1987
Bachelor of Fine Arts, Design & Illustration
zvelo, Inc. January 2015 - Present
Pearson North America July 2014 - January 2015
Pearson eCollege March 2012 - July 2014
Pearson eCollege June 2011 - March 2012
Computronix USA October 2004 - June 2011
4Healing by HealingArtsNet, Inc. April 2003 - October 2004
Anthem Blue Cross and Blue Shield April 2002 - March 2003
Anthem Blue Cross and Blue Shield October 2000 - October 2002
Blue Cross Blue Shield April 2000 - October 2000
Blue Cross Blue Shield October 1997 - April 2000
Skills
Systems Analysis, Data Analysis, Analysis, Leadership, Customer Service, Forecasting, Financial Reporting, Financial Modeling, Requirements Analysis, Process Improvement, Oracle, Cross-functional Team..., SDLC, Software Development, Project Management, Requirements Gathering, Databases, Project Planning, Software Documentation, Business Process, Enterprise Software, Agile Methodologies, Team Leadership, Quality Assurance, CRM, Management, Testing, Software Project..., Agile Project Management, Business Development, Business Analysis, Training, Program Management, Visio, Integration, SharePoint, SaaS, Cloud Computing, Product Development, Business Intelligence, Product Management, Scrum, Strategy, Strategic Planning, Vendor Management, SQL, Web Services, Resource Management
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), IT Management, 3.8
Colorado State University 2008 — 2009
Certificate, Project Management
University of Colorado Boulder 1985 — 1989
Bachelor of Arts, Sociology
Wheat Ridge High School 1981 — 1985
General Studies, High School/Secondary Diploma Programs
MaineHealth May 2013 - Present
MaineHealth June 2010 - Present
MaineHealth October 2008 - September 2010
MaineHealth February 2007 - September 2008
MaineHealth Learning Community, MaineHealth February 2007 - January 2008
Senator George J. Mitchell Scholarship Research Institute May 2006 - June 2007
Blue Cross Blue Shield January 2006 - May 2006
Tufts University, Drug and Alcohol Program September 2005 - May 2006
Tufts University August 2005 - May 2006
Emerson College 2004 - 2006
Skills
Community Outreach, Fundraising, Program Evaluation, Healthcare, Program Management, Public Speaking, Health Education, Newsletters, Editing, Research, Clinical Research, Strategic Planning, Management, Healthcare Management, Health Communication, Process Improvement, Budgets, Nutrition, Customer Service, Prevention, Behavior Change, Project Management, Grant Writing, Program Development, Qualitative Research, Writing, Public Health, Social Marketing
Education
Emerson College 2004 — 2006
MA, Health Communication
Colby College 2000 — 2004
B.A, French and Religious Studies
Intelimedix, a Blue Health Intelligence Company May 2011 - Present
Blue Cross Blue Shield April 2006 - May 2011
HealthNet Inc September 1999 - April 2006
Skills
Business Analysis, Business Intelligence, Data Warehousing, Software Development, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, Software Project..., Visio, Process Improvement, Vendor Management, IT Strategy, Integration, Databases, Healthcare Information...
Education
California State University-Los Angeles 1987 — 1991
BSEE, Computer Engineering
International Technology Development Corporation March 2015 - Present
IntraV Solutions Corporation N.A. March 2015 - Present
Heart of Missouri United Way, Inc. July 2009 - March 2015
University of Missouri February 2009 - July 2009
District Offices of U.S. Representative Kenny Hulshof July 2005 - January 2009
Central Missouri Food Bank Network, Inc. May 1998 - July 2005
The Salvation Army February 1995 - July 1998
Blue Cross Blue Shield January 1994 - September 1994
Family Counseling Center October 1992 - 1994
Alternative Community Training, Inc. January 1991 - March 1992
Skills
Fundraising, Non-profits, Grant Writing, Public Speaking, Volunteer Management, Public Relations, Leadership, Management, Nonprofits, Editing, Marketing, Community Outreach, Social Media, Grants, Public Policy, Leadership Development, Community Development, Organizational..., Stewardship, Blogging, Budgets, Media Relations, Social Media Marketing, Strategic Planning, Proposal Writing, Team Building, Program Management, Marketing Communications, Event Management, PowerPoint, Social Networking, Policy, Annual Giving, Newsletters, Program Development, Philanthropy, Politics, Event Planning, Training, Higher Education, Advertising, Board Development, Customer Service, Strategic Communications, Research, Recruiting, Non-profit..., Grassroots Organizing, Direct Marketing, Press Releases
Education
Columbia College 1987 — 1989
B.A.
Olivet Nazarene University 1980 — 1982
Associate of Arts
The Salvation Army School for Officers Training 1980 — 1982
Officer's Commission & Ministerial Ordination
US Foods February 2011 - Present
Marynowski & Associates March 1986 - Present
American National Realty March 2010 - December 2011
24/7 Real Estate June 2002 - November 2009
Options Clearing Corporation May 1986 - June 2002
Automated Concepts Inc. 1985 - 1986
United Airlines 1983 - 1984
Blue Cross Blue Shield 1977 - 1983
Skills
Project Management, Consulting, Sellers, Team Building, New Business Development, Management, CRM, Contract Negotiation, Training, Software Development, Leadership, Strategic Planning, Quality Assurance, Software Quality..., Quality Assurance..., Testing, User Acceptance Testing, Regression Testing, Agile Testing, Agile & Waterfall..., Quality Center, Marketing, Negotiation, Real Estate, Recruiting
Education
College of DuPage 2002 — 2002
Illinois Real Estate Broker License, Real Estate Principles & Management
Honeywell Institute of Information Technology 1972 — 1973
Associate Degree Equivalent, Information Technology, Computer Science
Kennedy High School 1969 — 1972
State Street May 2014 - Present
State Street January 2013 - Present
Student at Year up February 2012 - Present
H&M Downtown Boston June 2009 - Present
Year Up 2012 - 2012
Blue Cross Blue Shield July 2008 - August 2008
Skills
Positive Personality, Great with Microsoft..., Fluent in Spanish, Teamwork, Workshop Facilitation, Positive Work..., Positive Can-do Attitude, Leadership Skills, Community Outreach, Customer Service, Fundraising, PowerPoint, Critical Thinking, Microsoft Office, Nonprofits, Leadership, Data Entry, Time Management
Education
Year Up 2012 — 2013
Brighton High School
High School Diploma
Brighton High School
Cheonggang Academy
Randstad Technologies US December 2014 - Present
Primerica September 2009 - Present
Metromedia Energy, Inc. October 2013 - November 2014
TigerDirect.com January 2013 - September 2013
Heartland Payment Systems September 2012 - December 2012
Platinum Marketing Group November 2011 - June 2012
Wayside Technologies September 2007 - October 2009
Weichert Realtors July 2004 - October 2006
Blue Cross Blue Shield February 2002 - March 2004
Horizon Blue Cross and Blue Shield of NJ October 1995 - March 2004
Skills
Direct Sales, Insurance, Team Building, Customer Service, Health Insurance, Sales, Marketing, Customer Satisfaction, Payroll, Customer Retention, Cold Calling, New Business Development
Education
Brookdale Community College 1992 — 2003
Associates
EngagePoint, Inc. November 2013 - May 2015
Geographic Information Services, Inc. April 2011 - August 2013
SelectPro Software, LLC September 2009 - December 2011
TEK Systems June 2009 - April 2011
Tier 3, Inc. September 2007 - June 2009
SEI LLC / Ygomi LLC February 2003 - September 2007
Blue Cross Blue Shield February 1999 - February 2003
Skills
Vendor Management, Strategy, Program Management, Recruiting, CRM, Change Management, Enterprise Software, Business Intelligence, Project Management, Integration, Outsourcing, Project Delivery, Thought Leadership, Management, Quality Assurance, Business Transformation, Business Development, Microsoft SQL Server, Strategic Planning, Contract Negotiation, Competitive Analysis, Leadership, Team Building, Team Management, Security, Cloud Computing, IT Service Management, Project Planning, Cross-functional Team..., E-commerce, Telecommunications, Consulting, Project Portfolio..., Professional Services, Operations Management, Executive Management, Team Leadership, Risk Management, ITIL, Analytics, Mergers & Acquisitions, Data Center, Software Development, Product Management, Business Process..., Organizational...
Education
City University of New York
Bachelors, Business Administration
New England Baptist Hospital June 2014 - Present
Brigham and Women's Hospital November 2008 - March 2011
Brigham and Women's Hospital July 2010 - October 2010
Tufts Medical Center April 2008 - November 2008
2008 Faulkner Hospital September 2005 - December 2007
doctors and hospitals September 2002 - May 2007
Brigham and Women's Hospital July 2004 - October 2004
New England Baptist Hospital November 2003 - January 2004
Blue Cross Blue Shield June 2003 - August 2003
Skills
Data Entry, Telephone Skills, Medical Records, Filing, Fax, Appointment Scheduling, Travel Arrangements, Calendaring, New Hire Orientations, Administrative Work, Insurance, Office Equipment, Healthcare Information..., Healthcare, EMR
Education
Newbury College 2002 — 2008
Bachelor of Science, Business Administration; Information Technology
Newbury College 2002 — 2008
Bachelor's Degree, Information Technology
Newbury College 2002 — 2007
Bachelor's Degre, Information Technology
Cambridge College
Master's degree, Health Care Management
Cambridge College
Master's degree, Health Care Management
Independent Contractor December 2014 - Present
Business People Connection June 2010 - Present
Independent Contractor March 2001 - Present
Career Development Matters January 2010 - January 2011
Blue Cross Blue Shield 2008 - 2010
Allstate 1995 - 2001
Skills
Strategy, Lead Generation, CRM, Brand Management, Integrated Marketing, Leadership, Marketing Strategy, Strategic Planning, Social Media Marketing, Start-ups, Management, Management Consulting, Marketing, Marketing Communications, Training, Customer Retention, Advertising, Strategic Partnerships, Social Networking, New Business Development, Digital Marketing, Strategic Communications, Brand Development, Public Relations, Thought Leadership, Sales, Online Advertising, Cross-functional Team..., Social Media, Business Development, Entrepreneurship, Vendor Management, B2B Marketing, Team Management, Talent Acquisition, Brand Awareness, Email Marketing, Online Marketing, Direct Marketing, Marketing Management, Market Research, SEM, Creative Problem Solving, Building Relationships, Consultative Selling, Strategy Development, Vendor Relations, User Experience, SEO, Copywriting
Education
Columbia Southern University
MBA, Marketing
Portland State University
Digital Marketing Strategies
U of M
BA, Political Science - Focus: Research Analysis & Group Behavior
Blue Cross Blue Shield January 2007 - Present
Superior Color Publications Inc January 2000 - January 2007
Davey Tree Expert Company January 1997 - January 2007
Skills
Sales Management, Marketing
Education
Central Michigan University
Master of Science, Administration • Human Resource
Oakland University
Bachelor of Science, Marketing
Detroit Catholic Central 1990 — 1994
College Prep
NTT Data Corp May 2011 - Present
CSC/Covansys October 1997 - April 2009
Computer Management Sciences Inc (CMSI) March 1996 - September 1997
Blue Cross Blue Shield 1990 - 1996
Skills
SDLC, SQL, Databases, PL/SQL, Crystal Reports, Project Management, Requirements Gathering, Business Analysis, Requirements Analysis, Software Project..., Process Improvement, Software Development, Testing, MS Project, Outsourcing, Cross-functional Team..., Information Technology, IT Management, Programming, Business Intelligence, Integration, Business Objects, Enterprise Architecture, Agile Methodologies, Oracle
Education
Bristol Community College
Associates, Computer Science
MAC Property Management March 2012 - Present
Dolgin Construction INC January 2011 - March 2012
Cardiomedix INC. October 2009 - November 2010
TechKnow LLC January 2008 - October 2009
ONWARD TECHNOLOGY January 1998 - January 2008
Blue Cross Blue Shield January 1998 - January 2003
NUCLEUS CONSULTING January 1997 - January 1998
TADIRAN TELECOMMUNICATION LTD January 1995 - January 1997
Real Computer Ltd January 1994 - January 1995
Skills
Integration, Business Analysis, Telecommunications, Requirements Analysis, IT Management, Information Technology, Enterprise Software, Strategy, Project Management, System Administration, SharePoint, CRM, Troubleshooting, Program Management, Management, Networking, Leadership, Vendor Management, Training, Disaster Recovery, Strategic Planning, Security, Customer Service, New Business Development
Education
Capella University 2011 — 2012
Doctor of Philosophy (PhD), Information Technology
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Science, Information Systems Management
DeVry University 1998 — 2001
Bachelor of Science, Telecommunications Management
MRC Global July 2008 - Present
J.B. Hunt Transport 2003 - 2008
Bristlecone, Inc. 2000 - 2003
SeeCommerce 1998 - 2000
Nestle 1990 - 1998
DataCorp 1987 - 1990
Blue Cross Blue Shield 1984 - 1987
Skills
Strategy, Start-ups, IT Strategy, Business Development, Management, Business Process, Supply Chain Management, Software Development, PMO, Sales, Information Technology, Business Intelligence, IT Management, Enterprise Architecture, Vendor Management, Change Management, Contract Negotiation, Data Center, Disaster Recovery, ERP, Leadership, Strategic Planning
Education
Cleveland State University 1977 — 2003
BS, Civil Engineering - Computer Science
Blue Cross Blue Shield March 2012 - Present
Blue Cross Blue Shield January 2012 - Present
Chiropractor of Lake Worth January 2010 - Present
Coral Ridge Christian Academy February 2008 - Present
Chiropractor of Lake Worth April 2010 - January 2012
Victoria’s Secret January 2006 - January 2010
Quiet Waters Elementary - February 2002 - December 2009
Quiet Waters Elementary January 2001 - January 2008
Skills
Computer: Familiarity..., Event Planning, Event Management, Photoshop, Microsoft Office, Social Media, Social Networking, Social Outreach, Customer Satisfaction, Customer Service, Strategic Planning, Team Building, Team Leadership, Process Improvement
Education
University of Phoenix 2010 — 2012
Associate's degree, Human Resources Management and Services
Broward College 2009 — 2010
Broward College
University of Phoenix
Bachelors, Management
Pee Dee Coalition Against Domestic And Sexual Assault October 2008 - Present
Blue Cross Blue Shield January 1987 - January 2007
Skills
Nonprofits, Process Improvement, Insurance, Strategic Planning, Budgets, Customer Service, Health Insurance, Social Networking, Access, Policy, Event Planning, Coaching, Healthcare, Public Speaking, Leadership, Community Outreach, Microsoft Office, Teaching, Outlook, Fundraising, Microsoft Excel, Training, Program Management, Team Building, Employee Relations, Marketing, Volunteer Management
Education
Liberty University 2013 — 2014
Presently pursuing a Master's degree, Master of Arts in Marriage & Family Therapy
University of Southern California 2011 — 2012
Coker College 2004 — 2009
BSW, Social Work
Southern Adventist University August 2013 - Present
Chattanooga State Community College January 2010 - January 2013
Blue Cross Blue Shield April 2006 - February 2008
CIGNA Healthcare March 2004 - January 2006
Department of Human Services January 2002 - May 2004
Skills
Communication Skills, Peer Mentoring, Business Writing, Mindfulness Meditation, Events Coordination, Case Managment, Patient Advocacy, Family Development, Teen Services, Adolescents, Behavior Modification
Education
Southern Adventist University 2013 — 2015
Bachelor of Science (BS), Business Organizational Psychology
Chattanooga State Community College 2010 — 2013
A.S., Social Psychology, 4.0
Chattanooga State Community College 2004 — 2004
Diploma of TECTA, Early Childhood Education and Teaching
Stratford University 2000 — 2002
Diploma, Psychology/ Social WorkHuman Services
Zimmer/Biomet 3i November 2014 - Present
Lower Keys Medical Center April 2014 - September 2014
Blue Cross Blue Shield January 2014 - March 2014
Oracle Corporation 2008 - September 2013
OmniComm Systems August 2007 - July 2008
Pediatrix March 2006 - August 2007
State of Minnesota February 2005 - October 2005
Medtronic Inc. February 1998 - October 2004
Pillsbury Company March 1994 - January 1998
Skills
SDLC, Data Management, Project Management, Process Improvement, Cross-functional Team..., Business Analysis, Quality Assurance, Vendor Management, Program Management, PMP, Requirements Analysis, Business Intelligence, Visio, Leadership, Software Development, Oracle, Testing, Management, EDC, Phase 1
Education
Concordia University-St. Paul 2001 — 2004
B.S Computer Science
Roswell Park Cancer Institute 2014 - Present
Blue Cross Blue Shield 2014 - 2015
Kaleida Health 2008 - 2015
Gbuahn 2013 - 2014
Paris Lesley - A Boateng Brand July 2011 - 2014
Say Yes To Buffalo Education 2012 - 2013
Bank of New York July 2004 - August 2006
Skills
Event planning and..., Public speaking, Volunteer management, Freelance Writing, Social Media, Blogging, Volunteer Management, Start-ups, Public Speaking, Public Relations, Project Management, Entrepreneurship, Nonprofits, Social Media Marketing, Fundraising, Social Networking, Community Outreach, Management, Microsoft Office, Event Planning
Education
D'Youville College 2008 — 2011
Medaille College
Masters, Psychology
Blue Water Realty August 2011 - Present
Maxim Tours February 2010 - June 2010
Sunbelt Rentals March 2009 - November 2009
DRS September 2008 - February 2009
Blue Cross Blue Shield March 2007 - January 2008
C. A. Meyer Paving and Construction August 2002 - August 2006
Kenworth of Central Florida November 1999 - November 2001
Wyndham Orlando Resort July 1997 - July 1999
Education
Columbia College
Bachelors of Science
Topeka West High School
Bergen Regional Medical Center June 2009 - Present
Bergen Regional Medical Center January 2009 - Present
Bergen Regional Medical Center March 2008 - Present
Bergen Regional Medical Center March 2008 - June 2009
Blue Cross Blue Shield January 2005 - March 2008
Advantage Sales and Marketing May 2004 - September 2004
Education
Centenary College 2007 — 2010
MBA, Business
William Paterson University of New Jersey 2000 — 2005
William Paterson University
B.S, Accounting
Centenary College
M.B.A
Health Care Service Corporation April 2013 - Present
BlueCross BlueShield of OK - Kelly Services November 2011 - March 2013
STATE FARM INSURANCE AGENCY, INC August 2009 - August 2010
Ecolab, Inc / KELLY SERVICES November 2009 - July 2010
Kelly Services / Ecolab, Inc. November 2009 - June 2010
BlueCross BlueShield of MN November 2008 - November 2009
Blue Cross Blue Shield November 2008 - November 2009
Blue Cross Blue Shield May 2008 - October 2008
Kelly Services May 2008 - September 2008
HCSC March 1998 - April 2008
Skills
Training, Software Documentation, Data Entry, Insurance, Employee Benefits, Administrative..., Visio, Administrative..., Onboarding, Access, High Level Of Accuracy, Process Improvement, Multi-task & Handle..., Benefits Administration, Team Building, Health Insurance, Customer Service, Leadership
Education
Central Christian College 1985 — 1987
Associates of Arts, Secretarial Science
Central College 1985 — 1987
AA, Secretarial Science
TechOptimize Research & Consulting December 2009 - Present
TDR Analytics February 2012 - November 2012
Performance Bicycles 2010 - 2012
Samplesaint, Inc. November 2010 - April 2011
DePaul University 2008 - 2010
Relcore Technologies L.L.C. February 2009 - August 2009
Abbott Laboratories January 2008 - March 2008
Oxford University Press 2004 - 2008
Blue Cross Blue Shield October 2007 - November 2007
Colorado Technical University August 2007 - November 2007
Skills
Cloud Computing, Analytics, Software, Instructional Design, Wireshark, Programming Languages, Oracle E-Business Suite, Nmap, Education Software, Data Analysis, Visio, Project Management, Analysis, HTML, QA Testing, Quality Assurance, Leadership, Training, Customer Service, Process Improvement, Strategy, Technical Writing, Integration, CRM, Salesforce.com, Start-ups, Security, Lead Generation, Proposal Writing, Databases, Software Documentation
Education
College of Lake County 2010 — 2012
Digital Media and Design and Computer Science
SANS Institute 2009 — 2009
Information and Network Security
DePaul University 2008 — 2009
M.S., Security: Audit, Regulation, Compliance
The Ohio State University 1996 — 1999
Master of Arts, History: Science, Technology, Medicine
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor of Science, Journalism, Sociology
Deerfield High School 1988 — 1992
H.S. Diploma, All Subjects
Wachovia, A Wells Fargo Company April 2010 - Present
Blue Cross Blue Shield September 2009 - October 2010
Synergistix January 2008 - March 2008
HIP Health Insurance Plan July 2001 - September 2006
Parkstone 2000 - 2002
CASI-RUSCO June 1998 - January 1999
U.S. Air Force July 1975 - November 1976
Education
Broward College
AS, Business Administration
Broward College
AA, Computer Science
Florida Atlantic University
BA, General Studies
Ameriplan South Georgia October 2014 - Present
KPT Inc. September 1994 - Present
Blackbox Network Services April 2011 - June 2011
Liberty National Life Insurance Company February 2010 - March 2010
A-Duval Techical Services September 1994 - February 2010
Blue Cross Blue Shield 1997 - 2010
US Navy, USS Flint AE-32 January 1991 - July 1994
Skills
SharePoint, Project Management, Integration, Visio, Software Documentation, SDLC, Networking, HTML, Vendor Management, Business Intelligence, Data Center, Software Project..., Program Management, Process Improvement, Business Analysis, Management, Leadership, Troubleshooting, Project Planning, Operating Systems, Change Management, Testing, Databases, Business Process..., CRM, IT Management, Security, Java, Servers, Web Development, Analysis, Outlook, Cloud Computing, Network Security, Computer Hardware, Windows, Hardware, Customer Satisfaction, Cross-functional Team..., Team Management, Wireless Networking, Training, Six Sigma, Teamwork, Information Technology, Sales Management, Sales, Sales Operations, Healthcare Management
Education
Colorado Technical University 2011 — 2012
BS Business Administration Project Management, business admin and project management
Concorde Career Institute 2001 — 2002
Computer Service
ITT Career Training Center 1994 — 1996
Computer Science
Baldwin
Orvos Communications, LLC April 2011 - Present
International Partnership for Microbicides October 2009 - April 2011
Lockheed August 2008 - September 2009
USAID Bureau for Global Health/John Snow, Inc. March 2007 - August 2008
Advanstar Communications May 1997 - December 2006
Thomson Healthcare (Medical Economics) 1990 - 2006
Medical Economics 1995 - 1997
Med Publishing 1990 - 1995
Prudential Insurance Company 1986 - 1990
Blue Cross Blue Shield 1984 - 1986
Skills
Publications, Newsletters, Publishing, Editing, Copy Editing, Content Development, Editorial, Proposal Writing, Magazines, Web Content Management, Technical Writing, Blogging, Nonprofits, Social Media, Web Content, Medical Writing, Proofreading, Strategic Communications, Content Management, Books, Scientific..., Newspapers, Multimedia, CME, Content Strategy, Research, Online Publishing, Copywriting, Leadership, Medical Publishing, Journalism, Press Releases, Feature Articles, Communications Strategy, Editorial Project..., Editorial Strategy, Editorial Direction, Corporate Communications, Creative Direction, Project Management, Media Relations, AP Style
Education
Seton Hall University 1978 — 1981
Bachelor of Arts, English
Caldwell University 1977 — 1978
English
Maid Right of Frisco January 2015 - Present
TX Health Homecare/ LHC Group October 2012 - December 2014
SRI Surgical August 2005 - September 2012
SRI Surgical wholly owned by Synergy Health PLC August 2005 - September 2012
Wydman & Associates, Inc July 2004 - May 2005
Jim Gilmore, M.D., Associated April 2003 - June 2004
Dallas Baptist University October 2000 - May 2003
Dallas Baptist University October 2000 - April 2003
Dallas Baptist University October 2000 - April 2003
Blue Cross Blue Shield May 1998 - October 2000
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Inventory Management, Marketing, Sales, Team Building, Employee Relations, Coaching, Process Improvement, Payroll, Account Management, Human Resources, Project Management, Training, Management, Recruiting, Leadership
Education
Dallas County Community College 2003 — 2011
Dallas Baptist University 2000 — 2003
BS; BA, Public Administration/HR; Interdisciplinary Studies
Mapfre May 2011 - Present
CSC May 2008 - June 2010
Blue Cross Blue Shield May 2007 - June 2009
Twin River 2005 - 2007
Coventry Credit Union August 2004 - December 2005
Amica Mutual Insurance Company June 2002 - March 2005
Skills
Visio, Access, Business Analysis, Process Improvement, SharePoint, PMP, SDLC, Project Finance, Project Planning, Project Implementation, Project Coordination, Project Portfolio..., IT Audit, Business Continuity..., Disaster Recovery, Requirements Gathering, MS Project, Vendor Management, PMO, Project Management, Databases, IT Management, Testing, IT Service Management, Requirements Analysis, ITIL
Education
Bryant University 2009 — 2009
Certificate, Project Management
Johnson & Wales University 2003 — 2006
Bachelor of Science, Information Technology
AgFirst Farm Credit Bank July 2013 - Present
Howden North America Inc. August 2007 - July 2013
KMG America 2004 - 2007
Blue Cross Blue Shield August 1996 - January 2004
Skills
Commercial Litigation, Litigation, Negotiation, Civil Litigation, Dispute Resolution, Mediation, Arbitration, Legal Advice, Legal Research, Legal Writing, Risk Management, Strategic Planning, Legal Assistance, Policy, Employee Benefits, Due Diligence, Corporate Law, Insurance, Privacy Law, Mergers, Contract Negotiation, Corporate Governance, Employment Law, Joint Ventures, Product Liability, Intellectual Property, Contract Law, Legal Compliance, Contract Management, Legal Documents, Litigation Management, Executive Management, Acquisitions, Claim, Trademarks, Business Litigation, Legal Issues, Internal Investigations, Employment Contracts, Workers Compensation, Software Licensing, Document Drafting, Strategy, Leases, Data Privacy
Education
University of South Carolina School of Law 1990 — 1993
J.D., Law
Clemson University 1985 — 1989
B.A., History
Blue Cross Blue Shield July 2015 - Present
Boykin and Davis,LLC October 2014 - April 2015
Staples Advantage April 2014 - October 2014
Amazon November 2013 - June 2014
The School of Hope May 2013 - August 2013
Skills
Speech Writing, Creative Writing, Public Speaking, Organizational..., Leadership
Education
Claflin University 2009 — 2013
Poltics and Justice Study, Criminal Justice and Corrections, 3.4
Claflin University
Bachelor of Criminal Justice, Politics and Justice Studies
Aflac October 2001 - Present
W C Bradley of Columbus February 2001 - August 2001
Spherion Professional Services December 2000 - January 2001
Blue Cross Blue Shield October 1997 - May 1999
Goodwill Columbus April 1994 - September 1997
Skills
Customer Service, Data Entry, Team Building, Training, Whole Life, Public Speaking, Customer Relations, Dramatic Monologues, Acting, Administration, Life Insurance, Time Management, Critical Illness, Claim, Research, community volunteer, Spoken Word, Administrative..., Microsoft Office, PowerPoint, Accident, General Insurance, Teaching, Team Leadership, Creative Writing, Administrative Support, Computer Literate, Conflict Resolution, Data Analysis, Group Presentations, Microsoft Word, Strategic Planning
Education
Columbus State University 2009 — 2013
Bachelor's Degree, Business Administration, Management and Operations
Columbus Technical College 1997 — 1997
Certificate, Customer Service
Darton College 1992 — 1994
Associates Degree, Business Computer Systems
Bristol Community College 1991 — 1992
Certificate, General Business
Electronic Arts January 2011 - Present
Sports Technologies August 2010 - January 2011
Sports Technologies June 2008 - July 2010
ESPN.com March 2007 - May 2008
ESPN.com January 2006 - March 2007
Blue Cross Blue Shield May 2005 - December 2005
Cornell University - Survey Research Institute January 2003 - May 2005
Colorado State University - College of Business August 2001 - December 2002
Skills
Digital Media, User Experience, Digital Strategy, Product Management, Analytics, Mobile Technology, Business Development, Recruiting, Staff Development, Sports Media, Mobile Devices, Web Development, Web Analytics, Mobile Applications, SEO, Mobile Internet, Web Project Management, Product Development, Video Games, Content Strategy, Social Games, User Interface Design, Project Management, Mobile Games, Monetization, E-commerce
Education
Colorado State University
Bachelor of Science (BS), Computer Information Systems
Active Peptide Company 2014 - Present
Thermo Fisher Scientific 2013 - 2014
Thermo Fisher Scientific 2010 - 2013
Thermo Fisher Scientific 2009 - 2010
Thermo Fisher Scientific 2008 - 2009
Thermo Fisher Scientific 2007 - 2008
Blue Cross Blue Shield 2006 - 2006
Skills
Lifesciences, Product Management, Biotechnology, Vertical Marketing, Strategy, Product Development, Business Strategy, Strategic Planning
Education
The University of Chicago Booth School of Business 2005 — 2007
MBA, Finance, Marketing and Strategic Management
China Pharmaceutical University 1992 — 1996
BS, Pharmaceutical Science
Cricket Wireless January 2012 - Present
Cricket January 2012 - Present
OfficeMax September 2011 - January 2012
Aflac April 2007 - October 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
Target February 2006 - August 2007
Cingular Wireless January 2005 - March 2007
Blue Cross Blue Shield April 2000 - December 2004
Skills
Microsoft Office, Customer Service, Google Docs, Retail, Call Center, Desktop Publishing, Cashiering, Logistics, Copy Editing, Document Design, Data Entry, Microsoft Excel, Time Management, Analysis, Telephone Skills, Leadership, Selling, Outlook, Training, Information Design, Access, Program Management, Customer Satisfaction, Fundraising, Call Centers, Coaching, Editing, PowerPoint, Sales, Customer Retention, Management, Social Networking, Project Planning, Inventory Management, Public Relations, Teamwork, Microsoft Word, Process Improvement, Facebook, Account Management, Team Leadership, Event Planning, Networking, Interviews, Troubleshooting, Invoicing, Purchasing, Employee Benefits, Team Building, Cold Calling
Education
Full Sail University 2014 — 2016
Master's Degree, Internet Marketing
University of Phoenix 2009 — 2010
Master of Business Administration, Business
Columbus Technical College 2007 — 2007
Certified Life and Health Specialist, Business
Columbus State University 2001 — 2006
B.S., Political Science
High School 1997 — 2001
High School Diploma, College Prep.
Devon Energy February 2015 - Present
OGE Energy Corp October 2013 - February 2015
Feed The Children June 2009 - October 2013
American College of Emergency Physicians February 2008 - June 2009
Idearc Media September 2005 - February 2008
Milliman April 2005 - September 2005
Fidelity Information Services May 2003 - April 2005
Blue Cross Blue Shield March 2001 - May 2003
Skills
Nonprofits, PMP, Process Improvement, Program Management, Project Management, Strategic Planning, Business Analysis, Budgets, Customer Service, Fundraising, Leadership, Management, Strategy, Team Building, Volunteer Management
Education
Columbia College 1998 — 2003
NetGreen Medical January 2015 - Present
Cardinal Health May 2013 - January 2015
The Addison Dentist March 2012 - May 2013
Blue Cross Blue Shield April 2011 - March 2012
Baylor Regional Medical Center at Plano July 2007 - November 2010
CDT Orthodontics May 2005 - July 2007
Skills
Public Speaking, Team Building, Microsoft Office, Leadership, Customer Service, Event Planning, Social Media, Microsoft Word, Social Networking, PowerPoint, Microsoft Excel, Training, Sales, Strategic Planning, Teaching, Public Relations, Marketing, New Business Development, Healthcare, Outlook, Time Management, Data Entry, Event Management, Fundraising
Education
Collin County Community College 2003 — 2005
Dental, Health
Mattic Absence Management Inc September 2011 - August 2014
Sierra Central Credit Union February 2010 - September 2011
Manpower Staffing Corporation September 2009 - February 2010
Blue Cross Blue Shield January 2008 - September 2009
Valley United Insurance Agency February 2006 - January 2008
Skills
Call Centers, Finance, Insurance, Invoicing, Recruiting
Education
Butte College 2004 — 2005
N/A, Accounting and Business/Management
Shasta College 2002 — 2004
N/A, Business Administration and Management, General
Lassen High School 1999 — 2002
Diploma, General Studies
Strong-Bridge Consulting July 2014 - Present
ResourceXperts June 2013 - July 2014
TOMS September 2012 - June 2013
CCaaS December 2011 - September 2012
Beyond Oblivion (Startup) March 2011 - December 2011
Verio April 2009 - February 2011
Blue Cross Blue Shield November 2008 - May 2009
Oracle November 2006 - October 2008
Microsoft March 2004 - July 2005
AT&T Wireless October 2001 - December 2003
Skills
Six Sigma, MOF, IT Service Management, Service Delivery, Customer Satisfaction, Process Improvement, Call Center, Customer Relations, Process Engineering, Operations Management, Change Management, Team Building, Business Analysis, SaaS, ITIL, Business Process, CMMI, COBIT, Strategic Planning, Quality Assurance, Customer Service, SDLC, Telecommunications, Cloud Computing, Program Management, Product Management, Management, CRM, Team Management, Strategy, Databases, Enterprise Software, Leadership, Business Intelligence, Account Management, Vendor Management, Customer Experience, Integration, Business Development, Product Development, Training, Team Leadership, Technical Support, Call Centers, Cross-functional Team..., Project Management, E-commerce, Agile Methodologies, Outsourcing, Customer Support
Education
Harvard Business School 2001 — 2001
Executive Training, Service Excellence
Husson University 1992 — 1994
MBA, Business Administration
Brigham Young University 1989 — 1991
BS, Geography
University of Arkansas for Medical Sciences RNUniversity of Arkansas for Medical SciencesJune 2009 - Present
Blue Cross Blue Shield April 2012 - September 2012
White River Medical Center August 2008 - May 2010
SALINE MEMORIAL HOSPITAL June 2006 - January 2009
UTMB December 2003 - May 2006
Texas Department of Criminal Justice March 1997 - January 2000
Education
Mount Saint Mary Academy
Central Texas College
ADN, Registered Nursing/Registered Nurse
Maxim Healthcare Services December 2013 - Present
Country Casual September 2012 - November 2013
ServiceMaster October 2010 - July 2012
Ace Energy/Energy Curtailment Specialist September 2009 - September 2010
Blue Cross Blue Shield May 2008 - August 2008
KeyBank May 2007 - July 2007
Skills
SEO, Web Analytics, Marketing Strategy, Email Marketing, Advertising, Direct Marketing, Marketing Communications, Public Speaking, Problem Solving, Online Marketing, Web Design, Writing, New Business Development, Accounting, Stock Market, Photoshop, InDesign, Dreamweaver, PPC, A/B testing, HTML, Google Adwords, Google Analytics
Education
Canisius College 2006 — 2009
Bachelor of Science, Business Administration - Marketing - The Wehle School of Business
Day Nursery of Abilene August 2015 - Present
Hendrick Medical Center May 2010 - July 2015
Hendrick Medical Center August 2008 - May 2010
Hendrick Medical Center October 2001 - August 2008
Blue Cross Blue Shield June 2000 - July 2001
Skills
Clerical Skills, Customer Service, Troubleshooting, Typing, 10 Key, Analysis, Reports, Applications, Training, System Administration, Detailed-Oriented, Multi-tasking Skills, Interpersonal Skill, Organization, Public Relations, Strategic Thinking, Analytical Skills, Problem Solving, Management, Outcome focused, Team-oriented, Communication Skills, Leadership, Medical Coding, Microsoft Excel
Education
Tarleton State University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2011 — 2012
BS, Business Administration
Cisco College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Aspermont High School
HS Diploma, Basics
Hospital Sisters Health System March 2012 - Present
Half Moon Tea & Spice November 2012 - March 2013
Sacred Heart Hospital Eau Claire March 2007 - March 2012
UnitedHealth Group August 2006 - March 2007
TJ Maxx April 2006 - August 2006
Xcel Energy July 2005 - February 2006
Blue Cross Blue Shield January 2005 - July 2005
Skills
Credentialing, Decontamination, Surgical Instruments, Microsoft Office, Employer Accounts, Close Attention to..., Organized self-starter, Supervisory Experience, Open Enrollment, Data Entry, Scheduling, Training, Ordering Office Supplies, Process Improvement, Process Implementation, Oral & Written..., Exceptional Listener, Leadership Skills, PeopleSoft, Exceptional People..., Outlook, Databases, Nutrition, Leadership, Provider Relations, Customer Service, Customer Satisfaction, Spices, Teas, Tea Accessories, Brewing Tea (hot & cold), Healthcare Management, BLS, Hospitals, Team Building
Education
Chippewa Valley Technical College 2014 — 2015
N/A, Liberal Arts and Sciences, General Studies and Humanities
University of Wisconsin-Eau Claire 2005 — 2005
Pre-Law Studies & Marketing
Fall Creek High School 2001 — 2003
Diploma
Mondovi High School 1999 — 2001
A-Action Home Inspection Group January 2013 - Present
BlueCross BlueShield of Texas January 2009 - July 2011
Aerotek/Mercer January 2008 - December 2008
Blue Cross Blue Shield October 2000 - November 2007
Various Companies 1985 - 2000
Skills
Data Entry, Leadership, Human Resources, Quality Assurance, Management, Employee Benefits, Customer Service, Invoicing, Microsoft Office, Healthcare, Teamwork, Health Insurance, Access, Lotus Notes
Education
CCI Training Center 2013 — 2013
Medical/Clinical Assistant
Del Norte High School 1982 — 1986
Diploma
Townsquare Media/MAC Events September 2014 - Present
CPI Security May 2012 - August 2014
PALISADES EPISCOPAL SCHOOL January 2008 - April 2012
Waterview Sales, Inc. 2007 - 2008
SIGNATURE ASSOCIATES, INC 2004 - 2006
BLUE CROSS BLUE SHIELD 2004 - 2005
Skills
Marketing, Public Speaking, Strategic Planning, Leadership, Sales, Customer Service, Management, Fundraising, Project Management, Program Management, Marketing Strategy, Account Management, Operations Management, Budgets, Training, Sales Operations, Inventory Management, Customer Satisfaction, Team Building, Leadership Development, Coaching, Event Management, Microsoft Excel, Microsoft Office
Education
Coastal Carolina University 2000 — 2004
Bachelor of Science, Health and Physical Education/Fitness
SOUTH CAROLINA REAL ESTATE
The Hartford Financial Services Group July 2015 - Present
Scalzo Property Management January 2015 - April 2015
CB Richard Ellis September 2014 - December 2014
The Hartford Financial Services Group May 2014 - August 2014
Blue Cross Blue Shield February 2014 - April 2014
Reverie May 2013 - August 2013
Blue Cross Blue Shield January 2013 - May 2013
Skills
Dedicated, Reliable, Productive, Social Media, Social Networking, Photography, Philanthropy, Managed Hosting, Team-oriented, Community Outreach, PowerPoint, Event Planning, Microsoft Excel, Microsoft Office, Management, Project Management, Online Advertising, Leadership, Teamwork, Microsoft Word, Customer Service
Education
Bryant University 2011 — 2015
Bachelor's Degree, Management & Sociology, Magna Cum Laude
Bryant University Sophomore International Experience (SIE) 2013 — 2013
IES European Union 2013 — 2013
Dill, Dill, Carr, Stonbraker & Hutchings, PC March 1999 - Present
Dill, Dill Carr, Stonbraker et al January 1999 - Present
Blue Cross-Blue Shield January 1987 - January 1999
Blue Cross Blue Shield of Colorado 1988 - 1999
Skills
Legal Writing, Legal Assistance, Corporate Law, Licensing, Litigation, Litigation Support, Legal Research, Trials, Securities Regulation, Hearings
Education
Butler University
B.A. cum laude, Sociology & Social Work
Butler University
B.A, Sociology and Social Work
Denver Paralegal Institute
Paralegal Certification, Civil Litigation, Legal Research, Estates, Real Property, Family Law, Contracts
Denver Paralegal Institute
Paralegal Certification
IU-PUI
Social Work Planning & Mgmt
WE Realty Group The Parshley Team August 1982 - Present
Northland Residential October 2011 - May 2012
Parshley and Associates January 1982 - February 2008
Blue Cross Blue Shield February 2000 - April 2003
Skills
Construction, New Home Sales, Real Estate, Single Family Homes, Short Sales, First Time Home Buyers
Education
Bridgewater State University 1982 — 1983
Real Estate Sales and Administration
Stoughton High School 1966 — 1970
Chicago State University September 2005 - Present
Chicago Department of Public Health 1996 - Present
Blue Cross Blue Shield 2009 - 2011
Skills
Public Health, Nursing, Healthcare, Community Outreach, Health Promotion, Program Development, Clinical Research, Health Education, Hospitals, Healthcare Management
Education
DePaul University 1999 — 2001
Chicago State University 1991 — 1996
BSN, Nursing
Mather High School 1984 — 1988
H.S. Diploma, General
Nielsen Media Research June 2012 - Present
AdSea Corp April 2003 - Present
Winn Dixie Stores October 2009 - April 2011
Blue Cross Blue Shield February 2009 - October 2009
US Bank 2004 - 2008
FedEx October 1997 - May 2004
MCI 1996 - 1998
Bank West January 1990 - April 1995
Skills
Java, Websphere, DB2, SOAP, Hibernate, Java Enterprise Edition, SOA, Struts, Web Services, Agile Methodologies, Ant, XML, Oracle, SQL, JUnit, PL/SQL, Unix, Enterprise Architecture, Servlets, Software Development, JMS, Hadoop, HBase, MapReduce, Maven, Weblogic, JBoss Application Server, Linux, Subversion, Scrum, Eclipse, JavaScript, Web Applications, Database Design, Databases, jQuery
Education
University of Colorado Colorado Springs 1998 — 1999
MBA, Intl. Finance
California State University-Chico 1983 — 1987
BS, Computer Science
Black Book February 2013 - Present
Allport Production Company, LLC March 1997 - Present
Midway United Methodist Church December 2011 - April 2014
Scientific Games June 2008 - January 2013
TSYS June 1998 - May 2008
AT&T Universal Card Services August 1997 - June 1998
Blue Cross Blue Shield November 1996 - May 1997
Skills
Microsoft SQL Server, SharePoint, IIS, ASP.NET, HTML, MySQL, ASP, SQL, JavaScript, Databases, Software Development, SSRS, PHP, Visual Studio, Windows Server, XML, Linux, Windows, Active Directory, T-SQL, SSIS, AJAX, Analysis Services, Requirements Analysis, Integration, Database Design, Visual Basic, C#, Agile Methodologies, Access, Operating Systems, .NET, Architecture, Stored Procedures, Visio, VSS, Data Modeling, Unix, JSON, Web Design, Database Administration, Software Project..., Microsoft SQL Server..., Microsoft SQL Server..., Microsoft SQL Server..., Microsoft SQL Server..., SSAS, Servers, Programming, Troubleshooting
Education
Columbus Technical College 2000 — 2001
Columbus State University 1997 — 1998
Amazon April 2015 - Present
Green Mtn. Concert Services, Inc. (GMCS) March 2015 - Present
Massachusetts Army National Guard November 2013 - Present
Hydrangea Hideaway of Cape Cod Rental Property January 2013 - Present
Raytheon January 2015 - April 2015
Raytheon / Integrated Defense Systems July 2011 - December 2014
Air National Guard February 2004 - November 2013
Raytheon February 2009 - July 2011
Promet Marine Services May 2007 - February 2009
Blue Cross Blue Shield October 2006 - May 2007
Skills
Lean Manufacturing, Environmental, Occupational Health, Environmental Management, Inspection, Digital Photography, Notary Public, Training, Incident Investigation, Environmental Awareness, Environmental..., Hazardous Waste..., Military, Six Sigma, Program Management, EHS, DoD, Security Clearance, Leadership, Hazardous Materials, Military Operations, Environmental Compliance, Organizational..., Ergonomics, Management, Root Cause Analysis
Education
Massachusetts Maritime Academy 1997 — 2001
B.S., Marine Safety and Environmental Protection
Community College of the Air Force 2003 — 2009
A.S., Hotel, Fitness and Restaurant management
Community College of Rhode Island 2006 — 2007
Certificate, Emergency Managment (Not Complete)
Plymouth South High School 1994 — 1997
Randstad November 2014 - Present
Randstad February 2013 - November 2014
Blue Cross Blue Shield April 2010 - January 2013
A.A. Dority Company, Inc. September 2009 - May 2010
Skills
Detail Oriented, Relationship Management, Organized Multi-tasker, great written and..., Positive Can-do Attitude, Flexibility, Time Management, Business Development, Management, Account Management, Sales, Customer Service
Education
Bryant University 2005 — 2009
Bachelor of Science, Marketing
American Society of Anesthesiologists March 2008 - Present
Blue Cross Blue Shield March 2006 - March 2008
Sinai Health System 1997 - 2006
Skills
Graphic Design, Art Direction, Marketing Communications, Social Media Marketing, Branding & Identity, Online Marketing, Trade Shows, Magazines, Microsoft Office, Marketing, Collateral, Integrated Marketing, Computer Graphics Design, Illustration, Advertising, Project Management, Management, Healthcare, Newsletters
Education
Northern Illinois University 1979 — 1984
B.F.A., Design, Illustration, Graduated Magna Cum Laude
Columbia College Chicago
Graphic Design
KD Consulting Group August 1997 - Present
KD Benefits, Inc. August 1997 - April 2008
Blue Cross Blue Shield 1989 - 1997
Skills
Employee Benefits, Benefits, Strategic Planning, Managed Care, Health Insurance, Disability Insurance, Dental, Long Term Care, Insurance, Risk Management, Contract Negotiation, Underwriting, Group Benefits, Long-term Care, Dentistry, Benefits Administration, Account Management, Process Improvement, Health Savings Accounts, Claim, Leadership, Property & Casualty..., Workers Compensation, Team Building, Professional Liability, New Business Development, Commercial Insurance, COBRA, Life Insurance, 401k, Strategic Financial..., Medicare, Brokers, Term Life Insurance, Casualty, Fixed Annuities, Group Insurance, Whole Life, Universal Life, Long Term Care Insurance, Retirement, Accident, Umbrella Insurance, Legal Liability, Small Business, D&O, Liability, Critical Illness, Reinsurance, Commercial Lines
Education
Nichols College 1984 — 1988
Masters, Business Administration
Bridgewater State College 1978 — 1982
Bachelor of Science (BS), Political Science and Government
Bridgewater State University 1978 — 1982
BS Political Science, Concentration in Public Administration, Political Science, Public Administration, Mathematics and History
Cardinal Spellman High School 1974 — 1978
HS, College Prep
McKesson Health Solutions 2012 - Present
Relay Health October 2011 - July 2012
emzm March 2010 - June 2012
Emdeon March 2007 - November 2010
Emdeon Business Services, LLC May 2005 - March 2007
Emdeon April 2004 - May 2005
Emdeon February 2001 - April 2004
Healthcare and credit card transaction services company June 2000 - February 2001
National Data Corp October 1999 - June 2000
Blue Cross Blue Shield May 1997 - May 2000
Skills
CRM, Strategy, Cross-functional Team..., Leadership, Management, Training, Account Management, Sales Operations, Marketing, Team Building, Sales, Project Management
Education
Clemson University 1989 — 1993
Bachelor of Science, Business Management; Human Resource Management
Clemson University - College of Business and Behavioral Science 1989 — 1993
Bachelor of Science, Business Management
Vertex March 2012 - Present
Blue Cross Blue Shield October 2010 - March 2012
Adams Respiratory Therapeutics October 2007 - September 2008
Novartis September 2006 - May 2007
Avidyn Health March 2004 - August 2006
Prediction Analytics November 2002 - February 2004
University of Pittsburgh Medical Center March 2001 - September 2002
Physicians Data Corporation 1999 - 2001
Skills
Management, Process Improvement, Software Development, Data Mining, Data Warehousing, Sales, Marketing, Start-ups, Strategic Partnerships, Analytics, Strategic Planning, Strategy, Program Management, Project Management, Leadership, Product Management, E-commerce, Executive Management, Entrepreneurship, SDLC, Healthcare, Visio, Mergers & Acquisitions, Advertising, SaaS, System Administration, Business Intelligence
Education
Texas Christian University 1992 — 1996
Ph.D., Psychology
California State University-Fullerton 1981 — 1985
BA, Communications
Blue Cross Blue Shield 2008 - Present
Blue Cross Blue Shield Of Texas August 2006 - Present
Education
Chatham University 2004 — 2006
JP Morgan 2005 - 2009
Blue Cross Blue Shield May 2001 - June 2005
Bank of New York Mellon May 1995 - May 2001
Skills
Talent Acquisition, Investments, Team Leadership, Access, Microsoft Excel, Bloomberg, Leadership
Education
Columbia University - Columbia Business School
Mathematics - Finance
Joseph M. Katz Graduate School of Business - University of Pittsburgh
Master's Business Administration
Penn State University
Blue Cross Blue Shield of Massachusetts October 2011 - Present
Blue Cross Blue Shield July 2004 - October 2011
Blue Cross Blue Shield January 2000 - June 2004
Skills
Process Improvement, Call Center, Business Analysis, People Management, Business Communications, Public Speaking, Project Management, MS Project, Microsoft Office, SDLC, Program Management, Visio
Education
Bridgewater State College 1995 — 1999
BS, Communications
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - Present
Zappos Family of Companies January 2011 - October 2011
Blue Cross Blue Shield September 2008 - January 2011
Sonus Networks February 2007 - October 2007
Nortel Networks/Ericsson June 2003 - January 2007
Skills
Java Enterprise Edition, Integration, SDLC, SOA, Agile Methodologies, Requirements Analysis, Unix, Spring, Web Services, Java, Scrum, SOAP, REST, Enterprise Architecture, Spring Framework, Software Project..., WebSphere, CAMEL, ServiceMix, J2EE Web Services, Project Management, Drools, Pegasystems PRPC, SoapUI, J2EE Application..., Healthcare Management, Agile Project Management, OpenStack, Python, SQL
Education
Cochin University of Science and Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Cochin University of Science and Technology
Bachelor of Technology (B.Tech.), Computer Science
Macys, Inc. January 1991 - Present
Macy's 1991 - Present
Blue Cross Blue Shield March 1986 - July 1991
Central/Society Bank July 1983 - March 1986
USMC July 1979 - July 1983
Skills
Windows, Customer Service, Microsoft Office, Microsoft Word, Research, Troubleshooting, Microsoft Excel, Public Speaking, Access, Process Improvement, Networking, Outlook, Team Building, Team Leadership, Training, Visio, Analysis, Business Analysis, SQL
Education
Bryant & Stratton 1992 — 1994
AAS Networking, PC based Networking
Cleveland Institute of Technology 1990 — 1991
Certificate of Programming, Computer Programming and Analysis
John Marshall HS 1975 — 1979
HS Diploma, College Prep/Computer Science
Universal Life Church Seminary
Spiritual
Tufts University May 2012 - Present
Castle Square Tenants Organization January 2011 - Present
Glasgow Caledonian University August 2011 - October 2011
Commonwealth of Massachusetts July 2011 - September 2011
Castle Square Tenants Organization September 2010 - July 2011
Staples September 2007 - May 2008
Blue Cross Blue Shield July 2007 - September 2007
Aviva Life Insurance June 2006 - August 2006
Skills
Troubleshooting, Event Planning, Cisco Technologies, Social Media
Education
Bunker Hill Community College 2008 — 2010
Associates, Computer Networking & Administration
SAIA Brand Strategy, Communications, and PR May 2014 - Present
Blue Cross Blue Shield of Massachusetts December 2008 - July 2014
Harvard Pilgrim Health Care Foundation April 2013 - June 2014
Independent Event Marketing and PR Professional – Various Clients October 2010 - December 2012
Blue Cross Blue Shield February 2006 - December 2008
Skills
Organizational Design, Organizational..., Organizational..., Professional..., Coaching, Writing, Team Effectiveness, Change Management, Health Insurance, HIPAA, Customer Service, Data Analysis, Call Centers, Insurance, Employee Benefits, Leadership Development, Process Improvement, Quality Assurance, Microsoft Office, Healthcare, Managed Care, Public Speaking, Leadership, Strategic Planning, Management, Recruiting, Training, Strategy
Education
William James College (formerly Massachusetts School of Professional Psychology) 2012 — 2013
Master’s Degree, Industrial and Organizational Psychology, 3.8 Overall GPA
Bryn Mawr College 2001 — 2005
BA, Spanish, Political Science
General Information Services 2002 - Present
GIS January 2003 - February 2010
Blue Cross Blue Shield July 2005 - 2007
CSC May 1995 - 2003
Skills
jQuery, .net framework 4.0, C#, VB.NET, TFS, SQL 2008 R2, ASP.NET, XML, SOAP, COBOL, Visual studio 2010, LINQ, Java, JScript, VBScript, Visual C++, Web Project Management, JCL, Expeditor, DB2/SQL, Websphere, ColdFusion, Flash, MS Office Suite, Lotus Notes, .NET, Microsoft SQL Server, MVC, ASP.NET MVC
Education
Midlands Technical 1994 — 1996
Information Technology
Columbia College (SC) 1993 — 1994
Western Carolina University 1990 — 1993
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - Present
Blue Cross Blue Shield June 2008 - December 2011
GE Commercial Finance April 2007 - April 2008
Beacon Capital Partners September 1998 - April 2006
Skills
Microsoft Word, Outlook, Data Entry, Time Management, Microsoft Excel, PowerPoint, Spreadsheets, Accounts Payable, Databases, Research, Sales, Microsoft Office, Customer Service, Windows, Fax, Customer Satisfaction
Education
Bunker Hill Community College 1999 — 2000
General Computer Science, 4.0
Ceres High School
RESOURCE MANAGEMENT SOLUTIONS, LLC. January 2011 - Present
Employee Benefit Specialists September 1992 - December 2010
Blue Cross Blue Shield 2006 - 2008
Blue Shield of Western New York 1986 - 1992
Skills
Insurance, Strategic Planning, Employee Benefits, Financial Planning, Customer Relations, Health Insurance, Business Planning, Healthcare, Performance Management, Negotiation, Management Consulting, Contract Negotiation, Business Strategy, Benefits, Marketing Strategy, Public Speaking, New Business Development, Leadership Development, Leadership, Team Building, Analysis, Process Improvement, Customer Service, Strategic Financial...
Education
Canisius College 2011 — 2014
THE AMERICAN COLLEGE OF FINANCIAL SERVICES, Health/Health Care Administration/Management, Chartered Healthcare Consultant (ChHC)
Cornell University 1977 — 1981
Industrial and Labor Relations
The American College
Life and Healh Underwriting. Financial Consulting.
Indymac Bank October 2004 - January 2008
Washington Mutual August 2003 - September 2004
Blue Cross Blue Shield May 2002 - August 2003
Fleet Mortgage Group December 1993 - April 2002
Education
Claflin University 1986 — 1987
IBM August 2013 - Present
3M 2009 - Present
BCBSNC 2008 - Present
Blue Cross Blue Shield February 2008 - August 2013
Veterans Administration October 2007 - January 2008
Curam Software January 2006 - October 2007
Florida Department of Health April 2002 - January 2006
Skills
Requirements Analysis, RUP, Systems Analysis, Requirements Gathering, Functional..., SDLC, Business Analysis, Process Engineering, UML, Visio, Rational Rose, Agile, Software Development, Change Management, Process Improvement, Analysis, Software Documentation, Business Process, Business Requirements, Agile Methodologies, Gap Analysis, Scrum, Quality Assurance, SharePoint, Program Management, Software Project..., PMP, Rational XDE, Integration, Vendor Management, Requirements Management, Enterprise Software, Project Management, Agile Project Management, Access, ITIL, Management, Business Intelligence
Education
Cornell University 1985 — 1987
MBA, Finance
Case Western Reserve University 1980 — 1985
BS, Electrical Engineering
Trustmark Companies 2012 - Present
Marex Group July 2012 - November 2012
First National Bank of Omaha 2011 - 2012
Blue Cross Blue Shield 2010 - 2011
West Asset Management 2009 - 2010
The Gallup Organization 2007 - 2009
Isarla Inc. 2007 - 2008
Farm Credit Services of America 2004 - 2006
Memberworks 2003 - 2004
Experian 2001 - 2003
Skills
Microsoft SQL Server, Databases, Database Design, Database Development, SQL Tuning, SSIS, SSRS, Database Administration, SQL, Data Warehousing, .NET, Active Directory, SharePoint, IIS, Disaster Recovery, Windows Server, Linux, ASP.NET, Unix, Microsoft Exchange, Visual Studio, TFS, VB.NET, ETL, Kentico, Process Automation
Education
Collins College 1999 — 2000
Blue Cross Blue Shield Adjunct FacultyBaker CollegeSeptember 1997 - May 2000
Lansing Jaycees 1991 - 1992
Skills
Insurance, Strategic Planning, Budgets, Process Improvement, Customer Service, Access, Cost Management, Healthcare Reimbursement, Health Insurance, Healthcare contracting, Home health care..., Hospital payment..., Financial Modeling, Teaching, Team Leadership, Financial Reporting, Analysis, Accounting
Education
Central Michigan University
Bachelor's degree, Accounting and Related Services
Saginaw Valley State University - College of Business and Management
Master's degree, Finance, General
Blue Cross Blue Shield May 2008 - September 2011
Hill's Pet Nutrition May 2005 - August 2007
Education
D'Amore-McKim School of Business at Northeastern University 2007 — 2009
M.B.A., Finance
Washburn University 2003 — 2007
B.A., Computer Information Systems
Carolinas February 2011 - Present
Blue Cross Blue Shield March 2008 - February 2012
Blue Care Network of Michigan 1997 - 2008
Education
Central Michigan University 2003 — 2008
Honors Tutoring September 2011 - Present
University of Tennessee December 2010 - Present
Blue Cross Blue Shield October 2010 - August 2011
Hamilton County Department of Education January 2010 - May 2010
Framewrights November 2006 - July 2009
The Bagpipe Student Newspaper (Covenant College) August 2003 - May 2009
Skills
Galleries, Framing, Writing, Copywriting,...
Education
World Journalism Institute 2005 — 2005
Certificate of Training
Covenant College 2002 — 2006
Bachelor of Arts (B.A.), English / Philosophy
The University of Tennessee at Chattanooga 2010 — 2012
Masters of Education, Secondary Education and Teaching
Vesalius University in Belgium
Foreign Exchange Student
Utah Department of Financial Institutions November 2014 - Present
Utah Department of Financial Institutions October 2013 - November 2014
Utah Insurance Department August 2013 - October 2013
Federal Reserve Bank of San Francisco May 2012 - February 2013
Utah Department of Financial Institutions September 2011 - April 2012
Utah Department of Financial Institutions October 2001 - September 2011
ADP 1994 - 2001
Blue Cross Blue Shield 1987 - 1994
Blue Cross Blue Shield 1987 - 1994
Skills
Financial Risk, Risk Management, Financial Analysis, Banking, Enterprise Risk..., Business Continuity..., Finance, Financial Modeling, Internal Controls, Credit, Credit Risk, Financial Reporting, Auditing, Disaster Recovery, Information Security, Credit Analysis, Leadership Development, Loans, Strategic Planning, Sarbanes-Oxley Act, Internal Audit, Portfolio Management, AML
Education
Brigham Young University 1998 — 2000
MBA
University of Utah 1987 — 1991
B.S., Accounting
Davis High School
Alere Wellbeing April 2011 - Present
Microsoft Corporation September 2007 - April 2011
Gymtechnik January 2009 - March 2011
Blue Cross Blue Shield August 2003 - September 2007
Verizon Wireless November 2000 - April 2003
ConneXt April 1998 - November 2000
Air Canada January 1997 - April 1998
Skills
C#
Education
Concordia University
BS, Computer Science
Square Peg Technology, Inc. July 2007 - Present
Blue Cross Blue Shield February 2006 - December 2007
Education
College of Charleston 1990 — 1993
BS, Psychology
Columbia Heart September 2013 - Present
Advantech November 2011 - September 2013
Blue Cross Blue Shield July 2009 - November 2011
USAF January 2005 - January 2009
USAF July 2000 - January 2009
Skills
Software Documentation, Security, Troubleshooting, Servers, Active Directory, Training, Network+, Technical Writing, Disaster Recovery, Networking, Management, Microsoft Exchange, A+ Certified, ITIL v3 Foundations..., Process Improvement, Access, Security Clearance, Development & delivery..., System Administration, Integration, DNS, Microsoft Certified..., Requirements Analysis, Visio, Business Analysis, Network Security, Information Assurance, Training Delivery, Hardware, SDLC, SharePoint, Windows 7, Testing, Windows Server, Project Planning, Network Administration, Security+, Technical Support, Windows XP, Network+ Certified, Security+ Certified, Occupational Instructor..., MCTS:Windows Server..., MCTS: Windows Server..., MCTS: Windows 7,..., MCITP Server..., MCSA Windows Server 2008, VMWare 5, SonicWall, Dell Power Connect...
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
MBA, Network and Communications Mgmt
DeVry University 2004 — 2007
Management, Computer Information Systems
Community College of the Air Force 2003 — 2005
Associates, Mechanical and Electrical Technology
Community College of the US Air Force 2003 — 2005
Associates, Military Sciences
Freelance Writer December 2014 - May 2015
Film Producer May 2014 - May 2015
Directing the Actors Assistant to Addrienne Weiss September 2014 - December 2014
Blue Cross Blue Shield February 2014 - May 2014
Anesthesia Film Productions September 2013 - December 2013
TV Pilot 2012 - 2013
Lufthansa Airlines September 2012 - November 2012
Center Light Health Services December 2011 - September 2012
Columbia University 2012 - 2012
International Film Circuit 2012 - 2012
Skills
Final Cut Pro, Film Production, Film, Creative Writing, Producing, Storytelling, Advertising, Pitching Ideas, Choreography, Teaching, Social Networking, Public Relations, Charity, Feature Films, Radio, Screenwriting
Education
Columbia University in the City of New York 2011 — 2015
Master of Fine Arts (MFA), Creative Producing
Present Tense Dramatic Writing workshop 2010 — 2011
New York University 2008 — 2009
Filmmaking
School of Arts, Ukraine 2002 — 2007
Bachelor's and Master's degree, Choreography
Music School of M.D. Leontovich, Ukraine 1990 — 1998
Received degree in Classical Piano
Belmont Abbey College 2011 - Present
Blue Cross Blue Shield November 2007 - October 2014
AmerisourceBergen 2008 - 2010
CIGNA Healthcare September 1996 - June 2007
Presbyterian Hospital 2002 - 2003
Skills
Access, Project Management, Training, Leadership, Health Insurance, Managed Care, Management, Public Speaking, Microsoft Excel, Visio, Human Resources, Systems Analysis, QuickBooks, Software Implementation, Microsoft Office, Microsoft Word, EHR, Healthcare Information..., Strategic Planning, Conflict Resolution, Change Management, Program Management, Leadership Development, System Design, Information Management, Managing Database, Peachtree, Sunguard, Claims Management, Medical Billing, Medical Coding, Medical Benefits..., Data Analysis, Relationship Building, Regulatory Compliance, Team Leadership, Health Information...
Education
University of St. Francis 2014 — 2016
Master’s Degree, Health Services Administration
Central Piedmont Community College 2010 — 2012
Certification, Health Care Administration/Management
Pfeiffer University 2008 — 2010
Dual Bachelor of Science, Business Administration and Management Information Systems
Visiting Nurse Service of New York CHOICE July 2013 - Present
Blue Cross Blue Shield 2009 - July 2013
Deloitte 2008 - 2009
BDO Seidman, LLP 2007 - 2008
Skills
Access, SAS, Financial Modeling, Microsoft Excel, SQL, Data Analysis, Actuarial Science, Finance, C++, Impromptu, Medicare Advantage, Medicaid Managed Care
Education
Columbia University Mailman School of Public Health
Master of Public Health (MPH), Health Policy and Management
New York University - Leonard N. Stern School of Business
Bachelor of Science, Finance, Accounting, Chemistry, Summa Cum Laude
Vancouver Watersheds Alliance December 2007 - Present
The Regence Group 1989 - 2003
Blue Cross Blue Shield 1989 - 2003
Regence Blue Cross and Blue Shield of Oregon 1986 - 2003
Skills
Vendor Management, Business Analysis, Visio, Process Improvement, SDLC, COBOL, Requirements Analysis, Software Documentation, SQL, Software Project..., Project Management, Quality Assurance, Databases, Agile Methodologies, Access, SharePoint, Analysis, Testing, Business Process..., Requirements Gathering, Systems Analysis, Business Intelligence, Oracle, Integration, MS Project, Program Management, PMP, Business Process, Software Development, Business Requirements, Project Planning, Data Warehousing, Cross-functional Team..., HIPAA
Education
Clark College 1965 — 1969
IT
Parkridge East Hospital November 2010 - Present
National Seating and Mobility March 2010 - Present
RiverTrust QIC Appeals December 2006 - September 2009
RiverTrust Solutions August 1998 - September 2009
Riverbend July 2006 - December 2006
Riverbend June 2001 - July 2006
Blue Care Referrals May 2000 - June 2001
Blue Care Support August 1999 - May 2000
Blue Cross Blue Shield August 1998 - August 1999
Education
University of Phoenix 2010 — 2012
Master, Criminal Justice
Bryan College 2008 — 2010
Master, Business Administration
Bryan College 2006 — 2008
BS, Business Management
2003- 2006 Chattanooga State Community College
AS, Human Service
Kirkman Technical High School
Diploma
Atlas Data Systems January 2013 - Present
Insight Global 2012 - 2012
C&L Group 2010 - 2012
AEGIS Insurance 1997 - 2009
American Horse Shows Association 1991 - 1997
Citibank 1985 - 1990
Sullivan & Cromwell LLP 1981 - 1984
Blue Cross Blue Shield 1979 - 1980
Skills
Insurance, SDLC, Business Analysis, Data Warehousing, Software Project..., Requirements Gathering, Business Requirements, Business Intelligence, Project Management, Leadership, Requirements Analysis, Business Process, PMP, PMO, Visio, IT Strategy, Business Process..., Integration, Systems Analysis, Program Management
Education
Kean University 2007 — 2010
M.S., Management Information Systems
City University of New York City College
B.S., Computer Science
Tel Aviv University
CUNY Program Abroad
Fidelity Investments December 2006 - Present
Blue Cross Blue Shield September 2005 - November 2006
Liberty Mutual June 2001 - September 2005
Skills
SDLC, Agile Methodologies, Business Analysis, Requirements Analysis, Software Project..., Systems Analysis, Visio, RTC
Education
Suffolk University - Sawyer School of Management 2004 — 2006
MBA
Bryant University 1997 — 2001
BSBA, Computer Info Systems
Blue Cross Blue Shield of Massachusetts December 2014 - Present
Blue Cross Blue Shield 1983 - Present
Blue Cross Blue Shield of Massachusetts January 2005 - December 2014
Skills
SDLC, Health Insurance, Business Analysis, Insurance, Healthcare, Process Improvement, Business Process...
Education
College of the Holy Cross
DigitasLBi December 2014 - Present
DigitasLBi February 2013 - December 2014
DigitasLBi March 2011 - February 2013
Blue Cross Blue Shield August 2009 - March 2011
Abbott Bioresearch Center 2007 - 2009
Skills
Digital Marketing, Search Advertising, DoubleClick, Google Analytics, Google Adwords, Paid Media, SEM, Media Planning, Online Advertising, Paid Search Strategy, Digital Strategy, Paid Search Campaigns
Education
Bryant University 2005 — 2009
Bachelor of Science (BS), Marketing; Finance
Badger Meter May 2012 - March 2013
CNH America September 2007 - August 2010
HSBC 2003 - 2007
Blue Cross Blue Shield 2001 - 2004
Skills
Litigation, Litigation Support, Management, Corporate Law, Licensing, Westlaw, Insurance, Microsoft Word, Microsoft Excel, Document Review, Employee Benefits, Legal Research, Paralegals, Workers Compensation, Team Building, Commercial Litigation, Legal Compliance, Legal Documents, Employment Law, Negotiation, Service Quality, Time Management, Document Drafting, Adobe Acrobat, NMLS, Compliance, Notary Public, Copyright Law, Contract Law, Finance, Mediation, Compliance Regulations, Service Excellence, Excel, Word, Insurance Compliance, Insurance Compliance &...
Education
Carthage College
Paralegal Studies
Illinois State University
BS, Political Science and Sociology
Ashley Furniture Industries March 2015 - Present
Ashley Furniture Industries February 2014 - March 2015
Blue Cross Blue Shield November 2010 - December 2012
Start Renting Inc June 2008 - June 2010
TackyMinds 2010 - 2010
TruSense Fire Safety May 2005 - August 2009
Skills
Project Management, Data Analysis, Marketing, Account Management, Market Analysis, Strategic Planning, Event Planning, Public Speaking, Social Media, Marketing Strategy, Sales, Microsoft Excel, Training, Tableau, Process Improvement, Financial Analysis, Business Analysis
Education
Concordia University-Wisconsin 2015 — 2016
Master of Business Administration (M.B.A.), Management
Concordia University-Wisconsin 2003 — 2008
BS, Business Management, Marketing
CRAZY GOOD - sauces to relish June 2013 - Present
BEACONS Event Space and Gallery February 2010 - November 2011
Zing Specialty Foods February 2005 - October 2008
Denver Public Schools June 2002 - March 2003
Blue Cross Blue Shield 1994 - 1998
PACE Membership Warehouse February 1989 - May 1994
Skills
Grant analysis and..., Writing/Editing, Strategic planning, Public Speaking, Community Partnership..., Corporate Sponsorship, Office Management, Research and Analysis, Conference Planning, Employee Relations, Marketing and PR, Board Relations, Special Events Planning, Development and..., AR/Collections, Customer Relations, Catering, Corporate Communications, Policy, Corporate Social..., Public Relations, Community Development, Marketing Strategy, Research
Education
Colorado State University 1978 — 1982
BS, Individual and Family Studies
FrontStreet Facility Solutions, Inc December 2009 - Present
Blue Cross Blue Shield February 2008 - December 2009
Whelans August 2006 - January 2008
Marriott International March 2004 - April 2006
Computer Associates May 2003 - April 2004
Education
Briarcliffe College 2002 — 2003
NA, Computer Graphics
Suffolk County Community College 2003 — 2006
BS, Customer Service Management
Wells Fargo Home Mortgage August 2011 - Present
Bank of America March 2011 - May 2011
AgFirst Farm Credit Bank January 2010 - March 2011
AgFirst Farm Credit Bank July 2008 - December 2009
South Carolina Vocational Rehabilitation Department September 2005 - December 2007
Thermal Engineering Corporation October 2004 - September 2005
Blue Cross Blue Shield August 2002 - September 2004
US Air Force Reserves November 1999 - May 2003
Education
Colorado Technical University 2009 — 2011
Executive MBA
Colorado Technical University 2008 — 2009
MSM, Business Management
Limestone College 2003 — 2006
BS, Computer Science
RNHS
Keating Brokerage September 2014 - Present
Brockton High School June 2013 - Present
Archbishop Williams High School September 2005 - June 2013
Archbishop Williams High School July 2008 - December 2008
Blue Cross Blue Shield December 2001 - October 2004
Skills
Healthcare, Teaching, Curriculum Design, Editing, Classroom, Lesson Planning, Software Documentation, Management, Interviews, Critical Thinking, Public Speaking, Staff Development, Research, Leadership, Community Outreach, Sales
Education
Cambridge College 2006 — 2008
Masters Degree, Educational Leadership and Administration, General
Saint Anselm College 1997 — 2001
Bachelor of Arts, Psychology
Archbishop Williams High School 1993 — 1997
CapTech November 2012 - Present
Fortune 50 Retailer January 2013 - January 2015
ChinesePod January 2011 - November 2012
Linyi University March 2010 - December 2010
Blue Cross Blue Shield December 2007 - March 2010
Skills
Java, PHP, JavaScript, Zend Framework, J2EE, JSP, JSF, Spring, Struts, Servlets, WebSphere Portal, Maven, Ant, HTML, XHTML, CSS, XML, SOAP, Web Services, jQuery, Dojo, AJAX, JSON, Objective-C, SQL, MySQL, DB2, Oracle SQL, Eclipse, RAD, Xcode, Zend Studio, OAuth, PVCS, Harvest, Tortoise SVN, Git, Linux, Debian, Ubuntu, Apache, iPlanet, WebSphere Application..., S3, iPhone development, iOS, iPhone Application..., iOS development, Programming, MVC
Education
Clemson University 2000 — 2006
Computer Information Systems, Programming and Business
Tangible Difference Learning Center January 2011 - October 2012
AIG Insurance October 2003 - July 2004
Blue Cross Blue Shield January 1994 - July 1997
Skills
Credentialing, Insurance Verification, Health Insurance, Insurance, Customer Relations, Research, Policy Analysis, Account Management, Managed Care, Medical Billing, HIPAA, ICD-9, Software Documentation, Medical Coding, Customer Service
Education
Houston Community College 2014 — 2014
Certified EKG Technician, Electrocardiography, 3.4
University of Phoenix 2010 — 2011
Master's Degree, Health Administration/Informatics
Coastal Carolina University 1995 — 1997
Bachelor's, Psychology
BlueCross BlueShield of South Carolina July 2013 - Present
Blue Cross Blue Shield of South Carolina April 2010 - July 2013
Blue Cross Blue Shield April 2006 - April 2010
Skills
SDLC, Disaster Recovery, Business Analysis, Requirements Analysis, Vendor Management, Process Improvement, PMP, Requirements Gathering, DB2, Software Project...
Education
Clemson University 1983 — 1987
BS, Computer Science
Blue Cross Blue Shield March 2015 - Present
National Geographic August 2014 - January 2015
Department of Health & Human Services (DHHS) November 2013 - August 2014
Aspen of DC/Washington, DC November 2013 - May 2014
ComNet Communications August 2012 - February 2013
CDI Government Services December 2011 - July 2012
FM Talent Source August 2011 - December 2011
BIAS Corporation January 2011 - August 2011
Protiviti Government Services January 2010 - August 2010
The Analysis Group LLC September 2008 - August 2010
Skills
Experience performing..., Document Management, Document Lifecycle..., Documentum, Structured Documentation, Software Development..., IEEE, AP, Chicago Manual, GPO, Adobe, Adobe Acrobat, HTML Editor, Adobe InDesign, Adobe Robohelp, Dreamweaver, SharePoint, SharePoint Services 3.0, Microsoft Office..., SharePoint Designer, Remedy/Universal..., IBM Rational Tools, Corel Draw, Corel Painter, SnagIt, Editing, Visio, Newsletters, Operations Management, Technical Writing, Training Manuals, Proposal Writing, Software Documentation, Content Management, RoboHelp, Group Policy, Interviews, Technical Documentation, Web Editing, Manuals, Online Help, FrameMaker, Technical Communication, SDLC, Access, Program Management, Management, Training, Applicant Tracking..., Project Management
Education
Colorado Technical University-Online 2012 — 2014
Bachelor of Science (B.S.), Social Psychology, 3.2
The Catholic University of America 2003 — 2005
Bachelor's Degree, English
The George Washington University 2002 — 2003
English Language and Literature, General, 3.0
St. Anthony's
The School without Walls
Diploma, General
North Portland Bible College March 2007 - Present
Clear Creek Church--Highland Campus September 2001 - December 2014
Blue Cross Blue Shield 1985 - 2001
Skills
Biblical Studies, Theology, Preaching, Teaching, Community Outreach, Non-profits, Religion, Pastoral Care, Pastoral Counseling, Missions, Discipleship Training, Volunteer Management, Discipleship, Nonprofits, Church Events, Youth Ministry, Gospel, Bible Study, Spiritual Direction, Religious Studies, Liturgy, Pastors, Student Ministry, Homiletics, Practical Theology, Interfaith, Pastoring, Hermeneutics, Church Administration, Pastoral
Education
Western Seminary 1977 — 1984
Master's Degree, Pastoral Studies, and Hebrew Language and Literature
Central Michigan University 1972 — 1976
Bachelor's Degree, Sociology
Verizon Telecom November 1996 - December 2008
Verizon January 2001 - January 2008
Verizon January 1996 - January 2008
Verizon January 1996 - January 2000
Mentor Inc January 1995 - January 1996
Blue Cross Blue Shield January 1993 - January 1995
Education
Bunker Hill Community College 1995 — 1999
Associates, International Business
Bunker Hill Community College 1993 — 1999
Associate of Science, International Business
AMERICAN BUSINESS ACADEMY
Associate of Science, Bilingual Secretary
NORTHEASTERN UNIVERSITY
Bachelor of Science, Business Management
Apple Computer April 2013 - Present
Robert Half Technology June 2012 - August 2012
Daytona State College January 2010 - August 2012
Ladies Professional Golf Association HQ (LPGA) May 2012 - June 2012
Blue Cross Blue Shield 2006 - 2009
The College Basketball Experience 2002 - 2009
NCAA 2000 - 2006
NCAA 2000 - 2006
Square One Graphics 2001 - 2003
Hammermill Paper Company 1982 - 1982
Skills
Coaching, Microsoft Office, PowerPoint, Adobe Creative Suite, JavaScript, PHP, Java, .Net, Visual Studio, ASP.NET, SQL, Linux, Computer Forensics, Network Administration, HTML/XML, CSS, XML Schema, SAP Oracle Business..., Business Intelligence, Access, Photoshop, Dreamweaver, HTML
Education
Daytona College 2010 — 2012
Associate's degree, Computer Information Technology, 4.0
Clarion University of Pennsylvania
Bachelor of Science (BS), Communications
State of Michigan DHS May 1972 - June 2011
Blue Cross-Blue Shield October 1968 - April 1970
Skills
Outlook, Microsoft Office, Research, Microsoft Excel, PowerPoint, Event Planning, Customer Service, Community Outreach, Leadership Development, Social Media, Program Management, Public Speaking, Fundraising, Microsoft Word, Nonprofits, Public Relations, Budgets
Education
Central Michigan University 1994 — 1998
Master of Business Administration (MBA), Public Administration
Freelance Copywriter and Editor August 2013 - Present
ikaSystems July 2010 - August 2013
MultiPlan April 2007 - July 2010
Blue Cross Blue Shield 2005 - 2007
Skills
Proposal Writing, Software Documentation, Process Improvement, Business Analysis, Technical Writing, Healthcare, Program Management, Health Insurance, Healthcare Information..., Documentation, Copywriting, Copy Editing, Proofreading, Marketing Communications, Press Releases
Education
University of Massachusetts, Amherst 1999 — 2002
Master's Degree, Creative Writing
City University of New York-Hunter College 1996 — 1999
Bachelor's Degree, English/Special Honors
CIGNA September 2010 - October 2011
Allina Medical May 2005 - September 2010
Blue Cross Blue Shield May 2001 - May 2005
West Publishing July 1991 - May 2001
State Fund Mutual Insurance November 1986 - July 1991
DCA, Inc November 1983 - November 1986
St. Cloud Hospital January 1975 - January 1983
Skills
Nursing, Case Managment, Healthcare, Hospitals, Workers Compensation, Healthcare Management, Disease Management, Managed Care, Utilization Management, Home Care, Medicare, Clinical Research, HIPAA, Medical/Surgical, Disability Management, Health Promotion, Health Education, Healthcare Consulting, Acute Care
Education
College of Saint Benedict 1969 — 1973
BSN, Nursing
Jefferson Senior High 1967 — 1969
High School Diploma, Regular/General High School/Secondary Diploma Program
St. Mary's Jr. College
Certification of Completion, Medical Record/Health Education Courses
Blue Cross Blue Shield March 2006 - Present
South Shore Hospital 2002 - 2006
Skills
Insurance, HIPAA, Call Center, Customer Service, Access, Data Entry, Process Improvement, Microsoft Office, Healthcare, Outlook, Medicare, Medical Terminology, Medical Records, Research, Medicare Part D, Coaching, Instructor-led Training, Liaison, Problem Solving, Open Enrollment, Call Centers, Leadership
Education
Curry College 2001 — 2005
Bachelor of Science (BS), Health
Kelly Services January 2012 - Present
Blue Cross Blue Shield January 2012 - July 2012
Renal Advantage Inc. January 2006 - July 2010
Renal advantage, inc January 2006 - January 2010
Bamberg county hospital January 2004 - January 2006
ALLIED MEDICAL STAFFING January 2001 - January 2005
Skills
Hospitals, Healthcare, Nursing, Healthcare Management, Medical Terminology, BLS, Clinical Research, Home Care, Patient Safety, EMR, Phlebotomy, Vital Signs, Cpr Certified, ACLS, Medical Billing, Inpatient, EKG, HIPAA, Critical Care, CPT
Education
Strayer UNIVERSITY
Master’s Degree, Health Service Administration
Claflin University
Bachelor’s Degree, Business Organizational Management
Orangeburg Calhoun Technical College 1998 — 1999
Certificate, Phlebotomy Technician/Phlebotomist
Orangeburg Calhoun Technical College 1996 — 1997
Certificate, Geriatric Nursing Assistant
Royal Bank of Scotland Citizens Bank August 1998 - Present
State of Rhode Island 1992 - 1998
First Data Corporation 1989 - 1992
AAA of South Central New England 1987 - 1989
G. Fox and Company 1979 - 1989
HealthTex Inc. 1985 - 1987
Blue Cross Blue Shield 1984 - 1985
Skills
Databases
Education
New England Institute of Technology 1983 — 1984
Technical, Computer Programming - Information Technology
Community College of Rhode Island 1980 — 1982
Associates, Accounting
Rail Vehicile Consulting January 2010 - Present
TRG Insurance Solutions January 2009 - January 2010
United Health Insurance January 2007 - January 2009
Humana Health Insurance January 2005 - January 2007
Curry College January 2001 - January 2003
Blue Cross Blue Shield January 1989 - January 2001
Education
Curry College
B.A, Business Administration
Northeastern University
Blue Cross Blue Shield of Massachusetts February 2013 - Present
Blue Cross Blue Shield of Massachusetts November 2009 - Present
Blue Cross Blue Shield January 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - November 2009
Rockland Trust Company June 2003 - April 2007
Skills
Financial Analysis, Insurance, Accounts Receivable, Access, Process Improvement, Accounting, Finance, Account Reconciliation, Analysis, Claims Resolution
Education
Bridgewater State University 2010 — 2012
Bachelor, Finance
Bridgewater State University 2010 — 2012
Bachelors degree, Finance
Massasoit Community College
Associates degree, Business Administration TransferAccounting
Coventry Health Care October 1998 - Present
Coventry Health Care October 1998 - Present
Coventry Health Care, Inc October 1998 - Present
Coventry Health Care, Inc January 1998 - Present
Neighborhood Health Partnership January 1996 - January 1998
neighborhood health plans 1995 - 1998
Blue Cross Blue Shield January 1994 - January 1996
Education
Broward College
Bachelors, Business Administration
National School of Technology
Associates, Science Technology
Nelson Mullins Riley & Scarborough January 2014 - April 2014
Heritage Credit Union December 2002 - July 2005
NewSouth Communication February 2000 - August 2001
IKON Office Solutions October 1998 - February 2000
Prudential Preferred Financial Services July 1996 - September 1998
Prudential Preferred Financial Services April 1995 - July 1996
US Army February 1992 - February 1996
Blue Cross Blue Shield February 1994 - April 1995
Hoke Incorporated February 1992 - February 1994
Skills
Paralegal, Intelligence, Customer Service, Team Leadership, Analysis, Human Resources, Microsoft Office, Research, Legal Research, Public Speaking, Microsoft Excel, Microsoft Word, Westlaw, PowerPoint, Legal Writing, Administrative..., Leadership, Teamwork, Social Media, Time Management, Account Management, Outlook, Project Management, Litigation Support, Legal Documents, Editing, Critical Thinking, Higher Education, Military, Quality Assurance, Recruiting
Education
Greenville Technical College 2013 — 2014
Associate's Degree, Legal Assistant/Paralegal, 3.95
Clemson University 1981 — 1985
Bachelor's Degree, English/Spanish
Parsons Behle & Latimer 2007 - Present
Home Depot 2006 - 2007
Home Depot 2001 - 2006
Blue Cross Blue Shield 1999 - 2001
Education
Colorado State University 1977 — 1978
Art/Art Studies, General
Independent Consultant January 2006 - Present
Felines and Friends Foundation 2013 - 2015
Global Crossing January 2001 - January 2006
Prudential Financial January 1996 - January 2001
AUTOMATIC DATA PROCESSING, INC January 1995 - January 1996
AUTOMATIC DATA PROCESSING, INC January 1994 - January 1995
BLUE CROSS BLUE SHIELD January 1990 - January 1994
AMERICAN INTERNATIONAL GROUP DATA CENTER, INC January 1987 - January 1990
Education
Centenary College
AS, Computer Science
Fairleigh Dickinson University
MBA, Human Resources
Montclair State College
BA, Psychology
The Clerk of the Circuit Court of Cook County November 2009 - Present
North Kenwood/Oakland Charter School September 2003 - June 2004
Blue Cross Blue Shield June 1996 - July 2000
Skills
COBOL, JCL, CICS
Education
City Colleges of Chicago-Harry S Truman College 1977 — 1987
Associates of Applied Science, Computer Technology
Horizon Home Care & Hospice April 2012 - August 2012
Blue Cross Blue Shield May 2008 - August 2010
Anthem Blue Cross Blue Shield March 1998 - April 2008
Anthem Blue Cross Blue Shield February 1995 - February 1998
Anthem Blue Cross Blue Shield April 1990 - January 1995
Internal Revenue Service July 1979 - April 1980
Skills
Microsoft office 2010, Microsoft Office 2007, Microsoft Works, HIPAA, Medical Terminology, Databases, Data Entry
Education
Colorado Technical University 2010 — 2012
AS received, Criminal Justice
Milwaukee Area Technical College 2003 — 2008
none, Accounting
TimeWise Cleaning, Inc. January 2004 - Present
Birds Eye Foods 1989 - 1997
Strong Memorial Hospital 1987 - 1989
RCSB 1986 - 1987
Blue Cross Blue Shield 1984 - 1985
Skills
Customer Service, Non-profits
Education
Computer Learning Center Washington D.C. 1984 — 1985
Computer Mainframe Programming/Analysis Diploma
Cornell University 1978 — 1982
BS, Environmental Education
Lyons Township High School 1974 — 1978
HS diploma
CNM - Central New Mexico Community College August 2011 - Present
HealthInsight August 2011 - December 2013
Lovelace Health Plan January 2011 - May 2013
Blue Cross Blue Shield November 1999 - October 2011
Mesa Mental Health April 1994 - July 2007
VA Medical Center October 2001 - January 2004
Skills
Higher Education, Teaching, Nursing, Customer Service, Public Speaking, Healthcare, Research, Medicaid, Motivation, HEDIS, Mental Health, Hospitals, New Skills, Expertise, Treatment, Training, Patient Safety, HIPAA, EHR, Healthcare Management, Home Care, EMR, Medicine, Healthcare Consulting, Physician Relations, Case Management, Medicare, Health Policy, Disease Management, Managed Care, Medical Coding, Utilization Management, Medical Billing, Healthcare Industry, Revenue Cycle, Quality Auditing, Distance Learning
Education
University of New Mexico 2011 — 2012
Bachelors of Science, Registered Nursing/Registered Nurse, A
Central New Mexico Community College 2005 — 2010
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician, A
Central New Mexico Community College 2005 — 2009
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies, A
Monroe Community College 1977 — 1979
AAS in Registered Nursing, Nursing
IT-oLogy February 2013 - February 2013
GRIT (Growing Resources for Information Technology) September 2012 - December 2012
Nelson and Mullins July 2010 - December 2010
CSC August 2008 - February 2010
SCANA October 2007 - August 2008
Blue Cross Blue Shield June 2006 - October 2007
SCANA February 2005 - February 2006
Insignia/ESG March 1999 - March 2001
Skills
Java SE7, JavaScript, SQL, Microsoft SQL Server, Crystal Reports, VB.NET, Visual Basic 6.0, ASP/ASP.NET, COBOL/JCL, IBM Mainframe, HTML/XML, JCL, COBOL, DB2
Education
Clemson University
Bachelor of Science, Chemistry
Midlands Technical College
Certification, Application Programming/Web Development
Mosaic 1995 - Present
Blue Cross Blue Shield 1993 - 1995
Skills
Nonprofits, Financial Analysis, Budgets, Financial Reporting, Microsoft Excel, Accounting, Medicaid, Data Analysis, PeopleSoft, General Ledger, Organizational..., Process Improvement, Microsoft Word, Public Speaking
Education
Briar Cliff University 1992 — 1993
Bachelor's degree, Accounting
Mount Marty College 1989 — 1991
Daigle Commercial Group July 2014 - Present
Better Homes and Gardens Real Estate The Masiello Group January 2012 - January 2013
TWC, BCGI, GWI Internet January 2000 - January 2011
Blue Cross Blue Shield January 1993 - January 1998
Mutual of Omaha January 1983 - January 1992
The Jockey Club January 1980 - January 1983
Skills
Investment Properties, Negotiation, Marketing, Customer Service, Real Estate, Real Estate Development, Commercial Real Estate, Investors, Short Sales, Condos, Real Estate Transactions, Sellers, Foreclosures, Sales, REO, First Time Home Buyers
Education
Colgate University
Bachelor's Degree, Biology/Biological Sciences, General
SMTC
Associate's Degree, Computer Technology/Computer Systems Technology