Blue Cross Blue Shield
Industry: Company
DescriptionBlue Cross Blue Shield Association is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people. Headquarters: Chicago, Illinois, United States CEO: Scott Serota Revenue: 457.4 million USD Number of employees: 1,253 Founded: 1929 Subsidiaries: Blue Cross Blue Shield of Massachusetts,
Blue Cross Blue Shield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield Salaries. You can even request information on how much does Blue Cross Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield directly from the past employees.
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1,239 Blue Cross Blue Shield employees in database. Find out everything there's to know about Blue Cross Blue Shield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield Employees
Blue Cross Blue Shield November 2014 - Present
LA Fitness December 2013 - Present
United Health Group April 2011 - November 2014
KeyBank 2006 - 2011
Pet Supplies Plus January 2002 - May 2006
Skills
Leadership, Training, Process Improvement, Vendor Management, Analysis, Business Analysis, Customer Satisfaction, Call Centers, Management, Customer Retention, Customer Experience, Access, Analytics, Customer Service, Performance Management, Team Building
Education
Erie Community College 2002 — 2005
Associate's degree, Hospitality Administration/Management
Blue Cross Blue Shield September 2013 - Present
Springwood Care October 2001 - September 2011
Maxim Healthcare Services February 2003 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Negotiation, Editing
Education
University of North Carolina at Greensboro 2011 — 2013
International/Global Studies
Forsyth Technical Community College 2000 — 2002
Diploma, Nursing Education
Chicago Mercantile Exchange January 2014 - Present
CME Group December 2012 - December 2013
Blue Cross Blue Shield July 2012 - December 2012
JPMorgan Chase July 2009 - June 2012
JPMorgan Chase June 2008 - July 2009
Allstate June 2007 - June 2008
Skills
Requirements Gathering, CRM, PMO, User Acceptance Testing, Microsoft Excel, SharePoint, Business Requirements, Business Analysis, Visio, Portfolio Management, Microsoft Word, Confluence, SDLC, Qualtrics, Salesforce.com, SPSS, Risk Management, Lotus Notes, Quality Center, PeopleSoft
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2013 — 2014
Master of Science (M.S.), Marketing/Marketing Management, General, 3.6
University of Illinois at Chicago 2005 — 2009
Bachelor's degree, Computer and Information Sciences and Support Services
Warren Township High School 2001 — 2005
ScreenFad July 2015 - Present
Chloe + Isabel Inc. July 2014 - Present
Freelance Writer & Copy Editor 2013 - Present
Owner April 2011 - Present
Freelance/MUA December 2010 - Present
SheWear Hair Care April 2012 - June 2013
Traci Lynn Fashion Jewelry September 2011 - June 2013
Verizon Wireless (Worldwide Wireless) April 2006 - December 2006
ACS Technologies April 2004 - January 2005
Blue Cross Blue Shield July 2000 - October 2003
Skills
Beauty Industry, Cosmetics, Fashion, Beauty, Skin Care, Sales, Computer Hardware, Makeup Artistry, Sales Management, Customer Service, Resume Writing, Writing, Poetry, Travel Writing, Copywriting, Copy Editing, B2B, Email Marketing, Jewelry, Fashion Jewelry, Gems, Dreamweaver, Photoshop, Microsoft Office, Social Networking, Social Media, Social Media Marketing, Event Planning, Marketing, Public Speaking
Education
Miller-Motte Technical College-North Charleston 2011 — 2011
Certificate, Esthetics
Florence-Darlington Technical College 2002 — 2006
Associates, Computer Programming
A.wordsmith Communications March 2013 - Present
Nike October 2010 - July 2011
Edelman August 2004 - October 2010
Blue Cross Blue Shield October 2003 - August 2004
Sacred Heart Medical Center January 1998 - June 1999
Skills
Media Relations, Corporate Communications, Marketing Communications, Internal Communications, Social Media, Crisis Communications, Public Relations, Brand Management, Press Releases, Integrated Marketing, Message Development, Public Affairs, Strategic Communications, Editing, Newsletters, Community Development, Speech Writing, Social Media Marketing, Reputation Management, Publicity, Brand Development, Marketing, Sponsorship, Analyst Relations, Blogging, Stakeholder Engagement, Copywriting, Event Management
Education
Ferris State University 1999 — 2003
BS, Marketing, Public Relations Specialty
Trident Healthcare Solutions March 2010 - Present
Blue Cross Blue Shield August 2001 - November 2009
Skills
Healthcare Management, Healthcare, Group Benefit Plans, ERISA, 340B
Education
NYU 1986 — 1991
Master of Business Administration (MBA), Healthcare
Fordham University 1981 — 1985
Bachelor of Business Administration (BBA), Accounting and Finance
BuyerZone.com, a Divison of Reed Business Information June 2008 - December 2012
ChristopherMac, Inc. January 2006 - June 2008
Cephalon August 2002 - January 2006
Pfizer October 1998 - August 2002
VNA of Southeastern MA September 1997 - September 1998
Grosvenor Park Nursing Center August 1996 - September 1997
Blue Cross Blue Shield March 1995 - August 1996
Skills
Account Management, New Business Development, CRM, Solution Selling, Market Research, Contract Negotiation, Strategic Planning, Leadership, Executive Presentations, Cold Calling, Lead Generation, Advertising, B2B, Consultative Sales..., Management, Salesforce.com, Customer Satisfaction, Customer Retention, Marketing, Sales, Business Development, Selling, Sales Management, Sales Operations, Forecasting, Product Development, Sales Process
Education
Simmons College 1994 — 1996
Masters, Clinical Social Work
Framingham State College 1989 — 1993
Bachelor of Arts, Sociology, Minor Economics
Blue Cross and Blue Shield of Texas December 2014 - Present
Blue Cross Blue Shield November 2013 - December 2014
CERP Foods, Inc. dba KFC January 2004 - November 2013
FedEx Express March 1992 - November 2003
Skills
Payroll, HR Policies, Employee Relations, Customer Service, Compliance, Logistics Management, Office Management, Deferred Compensation, Employee Benefits, FMLA, Interviews, Leadership, Leadership Development, Onboarding, Training, Human Resources, Temporary Placement, Management
Education
Dallas Baptist University 2012 — 2013
Masters of Arts in Management, Human Resources Management and Services
Colorado Technical University 2010 — 2011
Bachelor of Science, Human Resources Management and Services, 3.4
Blue Cross Blue Shield August 2014 - Present
Accenture May 2011 - August 2014
Johns Hopkins University APL March 2011 - May 2011
Five Point Partners January 2008 - March 2011
bias 2007 - 2007
acuity brands lighting 2005 - 2006
Turner Broadcasting 2002 - 2004
Skills
Unix, SQL, Oracle Applications, Oracle RAC, Database Administration, Oracle, Oracle E-Business Suite, Business Intelligence, Requirements Analysis, PL/SQL, Data Warehousing, Databases, SDLC, Enterprise Architecture, Disaster Recovery, Integration, Red Hat Linux, AIX, Performance Tuning, RMAN, High Availability, Data Guard, Microsoft SQL Server, Data Migration, Unix Shell Scripting, Solaris, Oracle Enterprise..., Linux, Oracle Discoverer, Operating Systems, Data Modeling, IBM AIX, Shell Scripting
Education
Florida Agricultural and Mechanical University 1996 — 2002
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Global Resources, LLC January 2014 - Present
Abby's Animal Antics July 2007 - Present
First Midwest Mortgage January 2006 - July 2007
Private Employer February 2003 - August 2005
William S. Middleton Memorial VA Hospital January 2002 - December 2002
Blue Cross Blue Shield June 2000 - April 2001
Skills
Customer Service, PowerPoint, Microsoft Excel, Software Project..., Microsoft Office, Microsoft Word, Game Design, Technical Writing, Project Management, Simulations, Design - User Interface, Level Design, Gameplay, Mobile Games, Project Planning, Risk Analysis, Disaster Recovery, Team Building, Leading Diverse Teams, Report Writing, Proposal Writing, Speech Writing, Creative Writing, Unity3D, Sculptris, Photoshop, Research, Social Media, Public Speaking, Teamwork, Agile Methodologies, Agile Project Management, Databases, Leadership
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master's degree, Management Information Systems Tools, 4.0
DeVry University 2007 — 2010
Game and Simulation Programming, 3.8
Raytheon May 2015 - Present
Deloitte Consulting January 2007 - January 2015
US Army June 1979 - July 2009
Healthscope Benefits August 2001 - December 2006
Acxiom Corporation October 1998 - July 2001
Blue Cross Blue Shield February 1991 - September 1998
PriceWaterhouse Consulting May 1989 - January 1991
Texas Instruments December 1984 - April 1989
Skills
Project Planning, Management Consulting, Business Transformation, Organizational Design, Federal Government, Business Process, IT Strategy, Strategy, Business Development, Security Clearance, Government, National Security, PMP, Project Management, Leadership, Proposal Writing, Management, Strategic Planning, Analysis, Business Process..., Integration, Military
Education
US Army War College 2000 — 2002
MSS, International Affairs
Duke University - The Fuqua School of Business 1987 — 1989
MBA
United States Military Academy at West Point 1974 — 1979
BSE
PwC 2014 - Present
HCL Technologies 2012 - 2014
JonBra February 2009 - June 2012
Anthem, Inc. January 2007 - February 2009
JonBra January 2000 - December 2006
Blue Cross Blue Shield March 1995 - December 1999
BlueCross BlueShield January 1989 - June 1994
Skills
IT Strategy, Critical Thinking, Innovative Thinking, Entrepreneurial..., Early Stage, Enterprise Architecture, Federal Enterprise..., Business Architecture, Crystal Reports, Data Mining, Technology Management, MS Project, Java Enterprise Edition, HIPAA, Business Strategy, System Architecture, Knowledge Management, Information Management, IT Outsourcing, Cognos, Business Development, Team Building, Enterprise Software, PMO, Start-ups, Entrepreneurship, SDLC, Business Analysis, Product Management, Business Process..., Requirements Gathering
Education
Kean University 1994 — 2001
Bachelor Science, Management Science
New York University
Master of Technology (M.Tech.), Candidate
Georgetown University
International Affairs, Healthcare
UCLA
Bachelor of Architecture (B.Arch.)
Assurant Solutions December 2013 - Present
IRS Tax Preperation November 1996 - Present
J P MORGAN CHASE June 2011 - June 2013
Citi Financial / WEST AT HOME February 2008 - March 2011
Blue Cross Blue Shield March 2006 - February 2008
Law Firm April 2005 - March 2006
Fleet Funding / WAMU September 1992 - February 2005
Skills
Loss Mitigation, Escrow, Taxes,, Collections, Loan Servicing, Loan Origination, Loan Auditing, Customer Service, IRS Tax Preperation, Quality Assurance, Data Entry, Process Improvement, Call Centers, Banking, Microsoft Office, Mortgage Lending, Analysis, Risk Management, Leadership, Credit, Access
Education
DeVry University 2011 — 2014
Bachelor of Business Science in Accounting, Accounting and Finance
H & R BLOCK TAX SERVICE 1996 — 1996
IRS TAX CERTIFICATION, TAXES
Florence-Darlington Technical College
Associate Degree of Marketing
Johnson C. Smith University - JCSU
Bachelor of Applied Science in Marketing, Marketing Research
Lighthouse Group January 2014 - Present
Meridian Health Plan May 2013 - 2014
Acrisure November 2011 - November 2012
Mercer Health & Benefits February 2004 - December 2011
Blue Cross Blue Shield 2000 - 2002
Sanford Insurance Group 1997 - 1999
Care Choices 1991 - 1996
Grand Valley Health Plan 1985 - 1990
Skills
Account Management, Health Insurance, Vendor Management, Training, Human Resources, Customer Retention, CRM, Marketing, Sales, Strategy, Team Leadership, Customer Service
Education
Davenport University 2003 — 2006
Business Administration and Management, General
Butterworth School of Nursing 1982 — 1983
N/A, Nursing
University of Michigan 1981 — 1982
N/A, Literature Arts and Science
Shelby High School
Kelly, Inc. 2004 - Present
Blue Cross Blue Shield October 2014 - Present
The Adirondack Club January 2015 - Present
NRG Lab 2014 - Present
Firefly Yoga March 2013 - Present
Franklin Family Karate Center October 2012 - Present
Humble Warrior Yoga March 2012 - June 2015
Tranquil Souls 2014 - May 2015
Skills
Yoga, Meditation, Teaching, Psychology, Art, Hatha Yoga, Relaxation, Stress Management, Wellbeing, Wellness Coaching, Healing, Holistic Health, Wellness, Mindfulness, Reiki, Fitness, Stress, Bodywork, Marketing, Vinyasa, Public Relations, Lifestyle Coaching, Lifestyle
Education
Denison University 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Breathejoy Yoga 2011 — 2012
RYT200, Hatha Yoga
MedQuest Associates January 2010 - Present
Excel Imaging, LLC \MQ Associates April 2007 - Present
Excel Imaging, LLC \MQ Associates October 2007 - October 2010
Blue Cross Blue Shield September 2006 - March 2007
Skills
Reliable, Education, Customer Satisfaction, Highly Detailed, Work Ethic, Positive Team Player, HIPAA, OSHA, 837P, 837I, HOPD, IDTF, HCFA, UB04, Payment Posting, Account Follow Up, Centricity, IDX, DaVinci, Sentinel, Imagine, McKesson PACS, Citrix, RealMed, Invision, Microsoft Office, Payments, Medicaid, Medical Terminology
Education
Forsyth Technical Community College 2009 — 2012
Associate's degree, Medical Office Management/Administration
Bollag International January 2014 - Present
Amtico October 2012 - February 2014
Dickey Broadcasting May 2012 - September 2012
ApolloMD June 2009 - January 2010
JCG, Inc. October 2006 - February 2009
Chemcentral June 2005 - October 2006
National Data Corporation September 2001 - May 2005
Blue Cross Blue Shield November 1996 - September 2002
Skills
Finance, Accounts Receivable, Leadership, Invoicing, Management, Analysis, Training, Accounting, Team Building, Microsoft Excel, Budgets, Strategic Planning, Sales, Process Improvement, Cash Flow, PowerPoint, Microsoft Office, Credit, Forecasting, Account Management, Marketing, Customer Service, Time Management, Public Speaking, Negotiation, Credit Analysis, Lines Of Credit
Education
Mercer University 2010 — 2015
Bachelor's Degree
Georgia Perimeter College 2009 — 2010
minor high school
Blue Cross Blue Shield September 2004 - Present
Rotary International 2012 - 2012
CSC September 2003 - April 2005
Aon October 1998 - September 2004
Skills
Data Center, Troubleshooting, ITIL, Network Administration, CCNA, Servers, Routers, Integration, Switches
Education
HP Education Center 2006 — 2006
HP Openview
Network General 2003 — 2003
Sniffer Technologies
Cysco Experts 2001 — 2002
Certification, Cisco Networking
New Horizons 2001 — 2001
Microsoft Technolgies
Devry University 1998 — 2001
BS, Business Information Systems
DePaul University
MS, Information Technology
US Foods March 2013 - Present
Sears Holdings Corporation February 2013 - March 2013
Reed Business Information March 2012 - December 2012
Northern Trust January 2011 - March 2012
Wells Fargo Advisors 2009 - January 2011
University of Alabama January 2009 - 2009
Computer Resource Solutions May 2008 - November 2008
Blue Cross Blue Shield September 2007 - May 2008
The Computer Merchant March 2007 - September 2007
Ciber, Inc July 2003 - March 2007
Skills
PMI, MS Project, Mainframe, ITIL, CMMI, Client/server, ERP, Lotus Notes, Software Development..., .NET, XML, Enterprise Management..., Project Management, Java, SDLC, Program Management, Agile Project Management, Process Improvement, Data Warehousing, Scrum, Earned Value Management, High Performance Teams, Cross Functional..., Retail, Investment Banking, Artificial Intelligence, Cross Functional Team..., Primavera P6, Web Analytics..., High Performance Web..., HTML, Disaster Recovery, Requirements Gathering, Testing, Software Development, Risk Management, Leadership, PMP, Oracle Enterprise..., Fortinet, Enterprise Software, Project Portfolio..., PMO, Business Process, Enterprise Architecture, Agile Methodologies, Quality Assurance, Oracle, Resource Management, Project Planning
Education
SCRUM Institute 2011 — 2011
Master Certification, SCRUM Project Management
The George Washington University 1999 — 2001
Masters Certification, Project Management
Drexel University 1963 — 1966
Electrical Engineering, Computer Science
Marple Newtown High School
Blue Cross Blue Shield April 2014 - Present
Accretive Health August 2013 - April 2014
St. Leonard’s Ministry September 2012 - May 2013
Dominican University September 2012 - May 2013
Dominican University September 2007 - December 2012
Skills
C++, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop, AutoCAD, Windows, C#, JavaScript, PHP, MySQL, CSS Javascript, CSS, HTML, XHTML, SQL, Microsoft SQL Server, .NET, Eclipse, Visual Basic, Java, HTML 5, Android Development, iOS development, Dreamweaver, Visio, Access, InDesign, Illustrator, Event Planning, Outlook, Troubleshooting, Visual Studio, Microsoft Office
Education
Dominican University 2007 — 2013
Bachelor of Science (BS), Computer Science
creative werks, llc July 2012 - Present
Devry Univeristy February 2012 - July 2012
MrHowTo April 2010 - June 2012
Blue Cross Blue Shield March 2012 - May 2012
Consultant for Medium Size LLC September 2010 - February 2012
GameCrazy February 2005 - April 2007
Education
DeVry University-Illinois
Humana August 2014 - Present
Blue Cross Blue Shield August 2011 - Present
WellPoint August 2011 - June 2014
El Paso MHMR January 2009 - June 2011
El Paso MHMR January 2009 - June 2011
Empire Today March 2008 - January 2009
United States Air Force November 2001 - September 2004
United States Air Force November 2001 - September 2004
Skills
Spanish, Office Administration, Data Entry, Customer Service, Word, Excel, PowerPoint, Typing, Scanners, Mail, Health Insurance, Computer Literate, Cash Flow Management, Budgeting, Accounts Payable, Phone Skills, Filing
Education
El Paso Community College 2009 — 2011
Associate of Arts (AA)
Jefferson High School
High School Diploma; Associates Degree, Applied Science
Jefferson High School
Diploma, High School Studies
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - Present
Family Health Network August 2010 - May 2013
Family Health Network Inc July 2009 - May 2013
U. S. Census December 2009 - July 2010
Blue Cross Blue Shield August 2008 - December 2009
Harte Hanks August 2006 - January 2007
Aetna Insurance July 2004 - March 2006
United Healthcare of Illinois December 1992 - July 2002
UnitedHealthcare January 1996 - January 1997
UnitedHealthcare January 1995 - January 1996
Skills
Leadership, Marketing Communications, Public Relations, Marketing, Program Management, Public Speaking, Strategic Planning, Training, Healthcare, Community Outreach, Event Planning, Medicare, Management, Nonprofits
Education
University of Phoenix 2011 — 2013
MBA, Healthcare Management
DePaul University 2000 — 2003
Bachelor of Arts, Marketing
Blue Cross Blue Shield
Skills
Medicare, Health Insurance, Healthcare, Healthcare Management, Process Improvement, Outlook, Insurance, Visio, Analysis, Training
Education
Dillard University 1982 — 1987
BA, Business Administration
Gwinnett County Public Schools January 2004 - Present
Atlanta Public Schools August 2001 - July 2003
Blue Cross Blue Shield July 2000 - October 2000
Goodwill Industries August 1998 - July 2000
Skills
Computer Security, Computer Training, Making clear and..., Teaching, Strategic Planning, Computer Hardware, XP, Windows 7, Technical Support, Lotus Notes, Microsoft Office, Troubleshooting, Networking, System Administration, Hardware, Operating Systems, Laptops, Software Installation, Active Directory, Network Administration, Security, Servers, DHCP, Norton Ghost, Printers, Windows XP, Wireless Networking, Windows Server, Training
Education
DeVry University 1987 — 1990
Bachelor of Science, Business Operations
Justice Resource Institute June 2015 - Present
South Bay Mental Health Center June 2014 - June 2015
Beth Israel Deaconess Hospital-Needham February 2012 - June 2014
Beth Israel Deaconess Hospital-Needham August 2011 - December 2013
John Adams Health Care Center February 2011 - December 2012
Blue Cross Blue Shield May 2010 - August 2010
Bridgewater State University March 2009 - May 2010
Bridgewater State University July 2008 - December 2008
EXIT Realty Front & Center May 2005 - September 2005
Skills
Mental Health, Criminal Law, Counseling, Research, Meditech, Healthcare, Health Insurance, Nursing Homes, Public Speaking, Psychotherapy, Higher Education, Budgets, Curriculum Development, Patient Safety, Hospitals, Case Managment, Policy, Public Health, Community Outreach, Adolescents, Healthcare Management, Inpatient, Clinical Research, SPSS, Treatment, Program Development, Nursing, Nonprofits, ACLS, BLS, Case Management, Coordination, Group Therapy
Education
Mount Ida College 2014 — 2014
Certificate in Thanatology, Death, Dying & Grief
Boston Graduate School of Psychoanalysis 2010 — 2014
M.A., Psychoanalytic Counseling
Bridgewater State University 2008 — 2010
B.S., Criminal Justice, Psychology
Dean College 2006 — 2008
Criminal Justice
Silver Lake Regional High School 2002 — 2006
High School Diploma
Blue Cross Blue Shield September 2013 - Present
ADI / Honeywell August 2007 - September 2013
American Home Mortgage June 2006 - August 2007
Skills
Underwriting, Health Insurance, Analysis
Education
Dowling College 2007 — 2009
Master of Business Administration (MBA), Corporate Finance
Sacred Heart University 1999 — 2003
Bachelor of Science (BS), Business Administration
New Dimensions Cathedral of Faith August 2011 - Present
The King's Mission January 2009 - Present
The King's Mission January 2009 - Present
Church of the Nazarene 1976 - Present
Randolph4Haiti 2010 - August 2011
Greater Boston Sickle Cell Disease Association 2009 - August 2011
Eastern Nazarene College 2002 - August 2011
Blue Cross Blue Shield of Massachusetts July 1999 - January 2010
Blue Cross Blue Shield of Massachusetts July 1999 - January 2009
Blue Cross Blue Shield July 1999 - January 2009
Skills
PowerPoint, Teaching, Healthcare, Research, Leadership, Public Speaking, Staff Development, Microsoft Excel, Management, Customer Service, Outlook, Leadership Development, Supervisory Skills, Training, Team Leadership, Psychotherapy, Coaching, Editing, Fundraising, Microsoft Word, Strategic Planning, Writing, Non-profits, Microsoft Office, Community Outreach, Public Relations, Budgets, Event Planning, Policy, Event Management, System Administration, Social Media, Program Development, Team Building, Problem Solving, Volunteer Management, Access, Program Management, Nonprofits, Pastoral Care, Community Development, Social Networking, Conflict Resolution, Preaching, Grant Writing, Software Documentation, Recruiting, Strategy, Administration, Higher Education
Education
Eastern Nazarene College 1999 — 2001
Bachelor of Arts, Clinical Psychology & Religion
Eastern Nazarene College 1991 — 1992
Bachelor of Science, Psychology & Religion
Eastern Nazarene College 1990 — 1992
Masters of Science, Business Management & Leadership
WALDEN UNIVERSITY, Maryland
Doctor of Philosophy (PhD), Business Administration and Management, General
Blue Cross Blue Shield October 2013 - Present
Family Preservation Services February 2012 - January 2013
Park Ridge Health September 2011 - December 2012
Peachford Behavioral Health System April 2010 - September 2011
Peachford BHS June 2009 - September 2011
Borders books and Music October 2002 - July 2005
Northbrook United Methodist church April 1999 - May 2002
Skills
Mental Health, Group Therapy, Adolescents, Self-esteem, Treatment, Mental Health Counseling, Anger Management, Case Managment, Social Services, Psychotherapy, Stress Management, Young Adults, Therapists, Behavioral Health, CBT, Motivational..., Interventions, Individual Counselling, Dual Diagnosis, Post Traumatic Stress, Grief Counseling, Stress, Workshop Facilitation, Autism Spectrum..., Life Transitions, Psychological Assessment, Co-occurring Disorders, Community Outreach, Treatment of depression, Relapse Prevention, Adjustment Disorders, Cognitive Therapy, Anxiety Management
Education
Georgia State University 2007 — 2009
MS, Professional Counseling
Kennesaw State University 2005 — 2007
BS, Psychology
Florida Atlantic University 1986 — 1991
BBA, Business
Mayo Clinic November 2010 - Present
Candler County Hospital November 2008 - June 2010
Candler County Hospital 2002 - 2008
Candler County Hospital May 1992 - December 1998
Blue Cross Blue Shield October 1990 - March 1992
Skills
Medical Records, Informatics, Hospitals, Health Information..., Medical Coding, Physicians, Inpatient, Medicine, Healthcare Information..., EMR, CPT, Healthcare, HIPAA
Education
Georgia Southern University 1986 — 1990
Bachelor of Business Administration (BBA), Business/Commerce, General
Sandalwood High School 1983 — 1986
Sheila Lee Brown December 2010 - Present
SCDOT November 2007 - December 2010
Assurant Specialty Property April 2006 - April 2007
Assurant Specialty Property August 2005 - April 2006
Blue Cross Blue Shield April 2001 - October 2004
Hartsville High School August 2000 - October 2000
Skills
Manuscript Formatting, Copy Editing, Fiction Writing, Microsoft Excel, Payroll, Public Speaking, Customer Service, Research, Microsoft Office, Social Media, Technical Writing, Analysis, Blogging
Education
Florence-Darlington Technical College 2001 — 2003
Accounting
Francis Marion University 1995 — 2000
BA, English, Liberal Arts
Fermilab January 2011 - Present
Loaves & Fishes February 2009 - Present
Sparrer Sausage Company, Inc. October 2009 - September 2010
Cole Taylor Bank April 2004 - February 2009
University of Chicago July 1998 - April 2004
Blue Cross Blue Shield 1997 - 1998
Skills
Vendor Relations, Inventory Management, Strategic Sourcing, Contract Negotiation, Government Purchasing, Customer Relations, Cost Containment, Cost Savings, Customer Service, Purchasing, Supply Chain, Account Management, Cross-functional Team..., Supply Management, Management, Team Building, Government Procurement, Strategy, Procurement
Education
Elmhurst College 1982 — 1986
Bachelor of Science, Finance & Economics
Blue Cross Blue Shield March 2012 - Present
AT&T May 2008 - Present
Blue Cross Blue Shield May 2011 - March 2012
Pierce and Associates February 2009 - February 2011
AT&T September 2006 - May 2008
Robert Morris College September 2004 - June 2007
AT&T August 2004 - September 2006
AT&T June 2001 - August 2004
AT&T December 2000 - June 2001
AT&T September 1997 - October 2000
Skills
•Cost-Saving..., •Operational..., •Call Center Operations, •Client Relations, •Process Improvement, •, •Budget Management, Process Improvement, Organizational..., Change Management, Leadership, Management, Program Management, Cross-functional Team..., Performance Management, Customer Service, Training, Strategy, Analysis, Operations Management, Six Sigma
Education
DePaul University 1999 — 2001
Masters of Arts, Organizational Development and Change Management
DePaul University 1995 — 1999
Bachelor of Arts Degree, Business Management
McHenry County College 1990 — 1996
Associate Degree, General Business
ISG 2010 - Present
Blue Cross Blue Shield 1983 - January 2010
Health Care Service Corporation 2002 - 2004
BCBSIL 1999 - 2002
Skills
Business Process..., Integration, Requirements Gathering, Team Leadership, PeopleSoft, Change Management, Vendor Management, Cross-functional Team..., Program Management, Software Documentation, Quality Assurance, Leadership, Analysis, Budgets, SDLC, Management, Process Improvement, Strategic Planning, IT Management, Information Technology, Business Process, Team Building, Consulting, Software Project..., ITIL, Strategy, Databases, Security, Business Analysis, Business Intelligence, Training, Performance Management, SQL, IT Strategy
Education
DePaul University 1979 — 1983
Bachelor of Science, Computer Science
Kings Media July 2010 - Present
Lane Bryant January 2010 - August 2010
Blue Cross Blue Shield March 2008 - March 2009
Sears Portrait Studio April 2006 - March 2008
TJX February 2003 - April 2006
Education
Fashion Institute of Design & Merchandising 2009 — 2009
A.S, Merchandising & Marketing
Orange County Community College 2003 — 2007
A.S., Exercise Science
Schwind Realty & Development, Inc January 2000 - Present
North Center Chamber of Commerce 1998 - 2001
Century 21 SGR, Inc January 1991 - January 1999
Blue Cross Blue Shield January 1990 - January 1996
Lang Management January 1986 - January 1988
Skills
Strategic Planning, Property Management, Real Estate, Residential, Dispositions, Investment Properties, Residential Homes, Sellers, Commercial Real Estate, Real Estate Development, Investors, Disposition, Relocation, Selling, Retail, Leadership, Sales, Mortgage Lending, Investments, Real Estate Transactions, Sales Management, First Time Home Buyers, Foreclosures, Real Estate Economics, Marketing Strategy, Refinance, Construction, Negotiation, Management, Loans, Business Development, Asset Management, Banking, Mortgage Banking, Condos, Short Sales, Property, Single Family Homes, Small Business, Referrals, Leases, Training, FHA, Apartments, Brokerage, REO, Loan Origination, Portfolio Management, Rentals, Real Estate Financing
Education
University of Wisconsin-Parkside 1988 — 1990
BA - MIS
Northern Illinois University 1986 — 1988
BS
Elmhurst College 1984 — 1986
Antioch High School 1980 — 1984
IBM January 2011 - Present
Dama Consulting, Incorporated January 1995 - December 2010
CVS Caremark March 2009 - September 2009
Blue Cross Blue Shield 2007 - 2008
Northern Trust 1995 - 2006
Discover Card 1994 - 1995
TM Floyd & Company 1992 - 1995
Sears 1993 - 1993
Education
DePaul University 2010 — 2010
Certificate, SQL Server Business Intelligence Program
Villanova University 2010 — 2010
Certificate, Master of Business Analysis
DePaul University 1982 — 1983
Certificate, Computer Career Program
University of Illinois at Chicago 1979 — 1983
BA, Economics
Juve Salon & Spa March 2013 - Present
Winn-Dixie May 2011 - January 2012
Blue Cross Blue Shield June 2005 - August 2008
Skills
Customer Service, Customer Satisfaction, Customer Experience, Medicare, Employee Benefits, Collections, Call Centers, Management, Supply Ordering, Retail, Customer Retention, Hair Care, Hair Cutting, Hair Coloring, Hair Removal, Waxing, Hair Straightening, Hair Extensions, Public Speaking, Personal Shopping, Purchasing
Education
Florida State College at Jacksonville 2011 — 2012
Cosmetology, Barber/Styling, and Nail Instructor
Valencia College 2002 — 2004
Dental Hygiene/Hygienist
State Farm Insurance June 2011 - Present
Greater Decatur Chamber of Commerce January 2013 - January 2014
Decatur Jaycees January 2013 - January 2014
State Farm Insurance January 2009 - November 2010
Blue Cross Blue Shield September 2008 - January 2009
Tom Graham State Farm July 2007 - August 2008
HSBC January 2007 - July 2007
Capital City Bank February 2006 - December 2006
Palm Beach Orthopedics June 2004 - August 2004
Homecare America January 2003 - August 2003
Skills
Variable Annuities, Public Speaking, Insurance, Customer Service, Sales Management, Term Life Insurance, Life Insurance, Fixed Annuities, Team Building, Disability Insurance, Estate Planning, Retirement Planning, Microsoft Excel, Training, Health Insurance, Financial Services, Finance, Marketing, Sales, Leadership, Strategic Planning, Budgets, Small Business
Education
Florida State University 2003 — 2006
Bachelor of Science, Exercise Physiology
United States Merchant Marine Academy 2001 — 2003
Engineering, Shipyard Management
Blue Cross Blue Shield November 2014 - Present
Kantar IT Partnership August 2013 - November 2014
Bailey Systems January 2013 - May 2013
National Park Trust June 2006 - October 2008
Skills
Systems Engineering, Matlab, Operations Research, Simulations, Statistics, Java, Minitab, Cost Planning, Management, Administrative..., Computer Hardware, Networking, Operating Systems, WAN, Analysis, Program Management, Project Management, Software Installation, Technical Support, Troubleshooting
Education
George Mason University 2011 — 2013
Bachelor of Science (BS), Systems Engineering
Northern Virginia Community College 2006 — 2010
Associate's degree, Computer Science
Career Education Corporation July 2013 - July 2014
John Allan's September 2012 - June 2013
Food Cellar August 2011 - July 2012
Pooches Sport and Spa June 2010 - December 2010
Blue Cross Blue Shield 2006 - 2008
21st Century Business Consulting Group January 2004 - 2006
Pivot Point International April 2002 - March 2004
Publicis 1997 - 2002
Skills
Project Management, Integrated Marketing, Budgets, Management, Strategic Planning, Forecasting, Operations Management, Marketing, Leadership, Marketing Strategy, Program Management, Customer Service, Business Analysis, Start-ups, Project Planning, Training, Analysis, Sales, Organizational..., Retail, E-commerce, Product Management, Business Process, Sales Management
Education
DePaul University 2000 — 2002
MA, Communications: Organizational Development and Diversity, 4.0 / 4.0
University of Chicago 1997 — 1997
Certification in Project Management, Project Management
DePaul University 1995 — 1997
Bachelor of Arts (B.A.), English, 3.79/4.0
DePaul University 1995 — 1997
Bachelor of Arts (B.A.), Gender Studies, 4.0/4.0
Bishop McNamara High School 1987 — 1991
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Central High School 1989 — 1990
Certificate - 1989, College/University Preparatory and Advanced High School/Secondary Diploma Program
TD Bank July 2013 - Present
Citi August 2012 - May 2013
City of New York - FISA January 2009 - July 2012
Merrill Lynch September 2008 - December 2008
Legg Mason November 2007 - June 2008
ACS, a Xerox Company June 2002 - November 2007
StayinFront September 2000 - May 2002
SymphonyIRI Group, Inc August 1998 - September 2000
Blue Cross Blue Shield August 1995 - August 1998
Macys 1986 - 1997
Skills
Data Warehousing, HRIS, Production Support, Business Intelligence, ETL, Compensation, Data Modeling, OLAP, Benefits Administration, Business Objects, Data Integration, Data Quality, Analysis, Business Analysis, Databases, Deferred Compensation, Employee Benefits, HR Project Management, Project Management, Requirements Gathering, SDLC, Software Documentation, Visio, Testing, Business Process, User Acceptance Testing, CRM, SharePoint, Vendor Management, Systems Analysis, SQL, Crystal Reports, Integration, Unix, Process Improvement, Information Technology, Data Migration, Human Resources, Mainframe, Consulting, DB2, Training, Change Management, IT Management, MS Project
Education
Rutgers the State University/New Jersey Institute of Technology 1991 — 1995
BA, Computer Science
Essex County College 1987 — 1991
AAS, Architecture
Kaiser Permanente January 2012 - Present
UCSF Medical Center March 2011 - September 2011
Seton Medical Center January 2009 - March 2011
Alta Bates Hospital August 2008 - October 2008
Mercy Hospital November 2007 - August 2008
CardioDynamics December 2006 - November 2007
Blue Cross Blue Shield July 2006 - December 2006
Holy Cross Hospital October 2002 - June 2006
Memorial Hospital Miramar March 2005 - November 2005
Coral Springs Medical September 1999 - October 2002
Skills
Cath Lab, CCU, Interventional Radiology, Telemetry, Medical Devices
Education
Florida Atlantic University
Bachelor, Nursing
Yeshiva Ohr Yisrael January 2013 - Present
Academe of the Oaks 2012 - Present
Appelrouth Tutoring Services 2010 - Present
Blue Cross Blue Shield 2005 - 2009
The Segal Company 2003 - 2003
Yeshiva Ohr Yisrael 2002 - 2003
Telemate.Net Software 1999 - 2001
MD Works 1999 - 1999
Pratt & Whitney 1990 - 1998
Education
Georgia State University - J. Mack Robinson College of Business
Masters of Actuarial Science
Georgia Institute of Technology
Bachelor of Mechanical Engineering
Ameriprise Financial 2001 - Present
PJ Hart Financial Services 1999 - 2001
Blue Cross Blue Shield 1994 - 1999
General Electric 1980 - 1994
Education
Drexel University 1975 — 1980
B.S.B.A., Finance and Accounting
Murdock-Taylor January 1989 - January 2000
Mag Mutual of Georgia February 1997 - May 1998
Blue Cross Blue Shield 1976 - 1988
Education
The University of Georgia 1965 — 1969
B.S.
Georgia State University
MHA
Oglethorpe University
Certificate
City of Charlotte April 2011 - Present
Cardinal Solutions February 2008 - December 2008
TIAA-CREF January 2006 - July 2007
Wachovia, A Wells Fargo Company August 2004 - December 2005
Bank of America August 2003 - August 2004
Blue Cross Blue Shield July 2002 - July 2003
eplaced.com 1999 - 2002
Skills
Business Process..., Strategy, Business Process, Process Improvement, SDLC, Management, Risk Management, Project Management, Six Sigma, PMO, Training, Strategic Planning, Budgets, Process Engineering, Banking, Product Development, Negotiation, New Business Development, Call Centers, Internal Audit
Education
Georgia Institute of Technology 1971 — 1974
Ph.D., Biomedical Engineering
Emory University School of Medicine 1971 — 1973
Ph.D., Biomedical Engineering
Georgia Institute of Technology 1966 — 1971
MS, Aerospace Engineering
Georgia Institute of Technology 1961 — 1965
Bachelor, Industrial Engineering
Blue Cross Blue Shield October 2007 - April 2009
Blue Cross Blue Shield of Fl February 2002 - September 2007
Education
Florida State College at Jacksonville
International Business
4-C Personal Wealth Management 2009 - Present
Crockett and Company, Inc. September 1995 - January 2010
Amazon.com 2009 - 2010
Blue Cross Blue Shield 1993 - 1995
Price Waterhouse 1985 - 1993
Skills
Insurance, Portfolio Management, Investments, Estate Planning, Strategy, Finance, Economics, Budgets, Private Equity, Financial Advisory, Financial Analysis, Wealth Management, Analysis, Strategic Financial...
Education
University of Pennsylvania - The Wharton School 1983 — 1985
MBA, Finance
Davidson College 1977 — 1981
B.A., Economics
Blue Cross Blue Shield March 2013 - Present
Apollo Group 2009 - 2011
Enterprise Rent-A-Car July 2005 - March 2009
Nautica Factory Store October 1999 - August 2002
Skills
Organization, Team Leadership, Team-oriented, Windows 7, Training, Customer Oriented, Bilingual, Self-starter, Easily Adaptable, Highly detail oriented, Critical Thinking, Managerial, 50-60 WPM, Fast Learner, Employee Benefits, Creativity, Highly responsible
Education
University of Phoenix 2009 — 2011
Masters of Management, Human Resources Management and Services, 3.7
Fairleigh Dickinson University 2001 — 2007
Bachelor of Arts (B.A.), Communication, General, 2.9
Pluralsight September 2014 - Present
Pluralsight August 2013 - September 2014
TrainSignal February 2013 - August 2013
ShiftFocus Productions September 2011 - February 2013
Orbit Media Studios, Inc. July 2009 - November 2011
Ben Mahoney Productions June 2008 - December 2010
Fooditude Media, LLC August 2009 - July 2010
Big Teeth Productions January 2009 - June 2010
Big Teeth Productions May 2008 - August 2009
Blue Cross Blue Shield June 2007 - September 2007
Skills
Adobe Creative Suite, Final Cut Studio, Video, Motion Graphics, Video Production, Photoshop, Final Cut Pro, Video Editing, After Effects, Premiere, Post Production, Project Management, Animation, Creative Direction, Photography, Videography, Cinematography, DVD Studio Pro, Editing, Film Production, Film
Education
DePaul University 2005 — 2009
•Bachelor of Arts from the College of Digital Media, Digital Media
xScion Solutions November 2011 - Present
Blue Cross Blue Shield 2011 - Present
Freddie Mac November 2005 - September 2011
Freddie Mac November 2001 - November 2005
Sapient April 1997 - November 2001
Skills
PMP, CSM, ITIL, Six Sigma, Program Management, Vendor Management, Quality Assurance, Strategic Planning, Architecture, SDLC, PMO, Project Portfolio..., Software Project..., Requirements Analysis, Resource Management, Agile Project Management, Governance, IT Strategy, SOA, Enterprise Software, Visio, Solution Architecture, Agile Methodologies, Strategy, Enterprise Architecture, Project Management, Integration, Requirements Gathering
Education
Drexel University 1995 — 1997
Masters, Computer Science, Electrical Engineering
Delhi College of Engineering
Bachelor of Engineering (BE), Electrical and Electronics Engineering
University of Cincinnati September 2008 - Present
NIDA Clinical Trials Network, Ohio Valley Node September 2000 - Present
CinARC (Cincinnati Addiction Research Center) September 1999 - May 2012
Harrah's Entertainment June 1997 - August 1999
D.A. Rogers Enterprises, Inc April 1996 - April 1997
Berger Enterprises, Inc February 1987 - August 1988
Blue Cross/ Blue Shield August 1985 - February 1987
Ansvar Insurance Company September 1982 - January 1984
Federal Life Insurance Co. (Mutual) March 1980 - September 1982
Education
Indiana University 1989 — 1997
Clinical Psychology PhD Program
Eastern Illinois University
BA, Psychology
Health Alliance Plan June 2013 - Present
Blue Cross Blue Shield May 2009 - June 2013
Thomson Reuters May 2007 - May 2009
Skills
Business Process..., Business Analysis, Data Warehousing, ETL, Data Analysis, Software Documentation
Education
Oakland University 2010 — 2012
Master's of Health Care Administration
Eastern Michigan University 2004 — 2008
Bachelor of Information Technology Administration
Starwood Hotels & Resorts September 1994 - Present
Four Points by Sheraton November 1993 - Present
Kinseth Hospitality 1993 - Present
Blue Cross Blue Shield June 1990 - August 1990
Skills
Hospitality Management, Meeting Planning, Corporate Events, Hotels, Sales, Hospitality, Hospitality Industry
Education
DePaul University 1990 — 1994
Bachelor of Science (BS), Accounting and Business/Management
Blue Cross Blue Shield President, Anthem Prescription ManagementAnthemNovember 1997 - May 2005
Healthsource February 1996 - November 1997
ValueRx January 1992 - January 1996
Blue Cross and Blue Shield January 1990 - November 1991
St. Joseph Hospital 1976 - 1990
Skills
Account Management, Clinical Pharmacy, Clinical Research, Clinical Trials, Cross-functional Team..., Data Analysis, Diabetes, Disease Management, Employee Benefits, Formulary, HIPAA, HMO, Health Economics, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Informatics, Insurance, Long-term Care, Managed Care, Management, Medicaid, Medicare, Medicare Part D, Medication Therapy..., Oncology, Pharmaceutical Industry, Pharmaceutical Sales, Pharmacists, Pharmacy, Pharmacy Automation, Pharmacy Benefit..., Prescription, Process Improvement, Product Launch, Program Management, Provider Relations, Strategic Planning, Utilization Management
Education
Eastern Michigan University 1985 — 1991
MBA, Business
University of Michigan 1980 — 1982
PharmD, Pharmacy
University of Michigan 1970 — 1976
BS Pharmacy, Pharmacy
A Plus Computers, Inc March 2000 - Present
A Plus Computers, Inc. March 2000 - Present
Blue Cross Blue Shield 1997 - 1998
Skills
Computer Hardware, Software Installation, Laptops, Troubleshooting, Computer Repair, Microsoft Office, Problem Solving, Hardware, Small Business, Windows, Retail, Administration, Operating Systems, Printers, Desktop Support, A+ Certified, Technical Support
Education
Essex Community College 1994 — 1996
CIT
New Hope Treatment Centers Inc June 2013 - Present
Inspiration and Hope March 2015 - June 2015
Pure Romance, Inc 2012 - February 2014
The Counseling Center of Florence, LLC April 2013 - June 2013
Carolina Counseling Connection February 2013 - June 2013
Assurant May 2012 - May 2013
Auto Insurance Company August 2007 - September 2010
Blue Cross Blue Shield June 2007 - August 2007
Florence County Detention Center February 1994 - August 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Outlook, Social Media, Team Building, Training, Team Leadership, Public Speaking, Inventory Management, Marketing, Telephone Skills, Public Relations, Customer Retention, Teaching, Data Entry, Leadership Development, Access, Customer Satisfaction, Software Documentation, Data Analysis, Healthcare, Process Improvement, Call Centers, Analysis, Event Planning, System Administration, Teamwork, Research
Education
Grand Canyon University 2007 — 2014
Master's Degree, Licensed Professional Counseling
Francis Marion University 1993 — 1997
Bachelor's of Science Degree, Biology
Deloitte Tax LLP September 2011 - Present
Blue Cross Blue Shield 2011 - 2011
Creative Financial Group 2010 - 2011
Phoenix Tax Accountants January 2010 - April 2010
Susquehanna International Group September 2007 - April 2008
A + M Berk Tax December 2006 - April 2008
Skills
Financial Analysis
Education
Drexel University 2005 — 2010
Bachelor of Science in Business Administration
Drexel University 2005 — 2010
BSMBA, Accounting / Investment Management
WellPoint September 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - May 2013
Blue Cross Blue Shield February 2012 - December 2012
Trillium Solutions Group September 2004 - July 2007
Trillium SG September 2004 - January 2005
Kraft Foods February 2000 - April 2004
Cap Gemini America LLC February 1998 - February 2000
Andersen Consulting LLP December 1996 - February 1998
Skills
Clarty/Open workbench, Sharepoint, MS Office Word, MS Office Excel, MS Office PowerPoint, MS Visio, MS project 2010, Lotous notes, MS Outlook, Solutions Delivery..., Full SDLC, Quality Center, Requirements Analysis, Visio, MS Project, Microsoft Excel, PMP Certified, Leadership, Integration, CRM, PMP, SharePoint, Program Management, Agile Methodologies, Project Management, Business Analysis, HP Quality Center, Microsoft Project, SDLC
Education
Advance Computer Training 2012 — 2012
SAP Sales and Distribution Module, Certification Course
Advance Computer Training 2012 — 2012
PMP Prep Course, Certification Course
DeVry Institute of Technology 1993 — 1997
Bachelor of Science, Computer Information Systems
BB&T March 2013 - Present
BB&T April 2006 - March 2013
Cambar Software January 2002 - April 2006
Cambar Software 2001 - 2006
PBSi2 January 2001 - January 2002
General Engineering Laboratories January 1999 - January 2001
Blue Cross Blue Shield January 1998 - January 1999
GCI3, Inc January 1998 - January 1999
GCI3, Inc January 1993 - January 1999
United Airlines January 1997 - January 1998
Skills
Tripwire, CQIA, HP-SA ( Opsware SAS ), Centrify Direct Control, Solaris, Red Hat Linux, Perl, Windows Server, HP-UX, Unix, Disaster Recovery, Linux, Virtualization, AIX, Team Leadership, Servers, System Administration, Operating Systems, Databases, Firewalls, Security, Integration, IBM AIX, IT Management
Education
East Carolina University 2013 — 2015
Master of Science (Ms.Sc.), Technology Systems / Information Security, 4.0/4.0 GPA
École de technologie supérieure 1987 — 1995
Bachelor, Mechanical Engineering; Manufacturing Productivity; Mechanical Engineering Technology
École de technologie supérieure 1983 — 1987
Bs Sc, Mecanical engineering
Beacon Health Strategies August 2015 - Present
Experis July 2014 - August 2015
BCBSNC November 2013 - July 2014
Blue Cross Blue Shield of North Carolina June 2013 - November 2013
Blue Cross Blue Shield May 2010 - June 2013
The Vitamin Shoppe October 2007 - May 2010
The Vitamin Shoppe October 2007 - May 2010
Bed Bath April 2006 - October 2007
Skills
Access, Software Documentation, Analysis, Business Analysis, Requirements Gathering, Change Management, Auditing, Budgets, Microsoft Excel, Project Planning, Sales, Inventory Management, Data Analysis
Education
University of Phoenix 2007 — 2009
Masters of Science, Accounting
Framingham State University 2002 — 2006
B.S., Business Administration
Let There Be Light March 2015 - Present
Unisys January 2015 - Present
Journey Church International March 2014 - March 2015
BlueScope Construction, Inc. June 2014 - December 2014
Big Time Grain Company February 2014 - July 2014
AMC Theatres October 2011 - June 2014
Journey Church International October 2012 - March 2014
Power IT March 2011 - October 2011
Civil Air Patrol April 2010 - July 2011
Blue Cross Blue Shield December 2010 - March 2011
Skills
Linux, LED Lighting Systems, Project Management, Red Hat Linux, System Administration, VMware, Troubleshooting, Servers, Software Installation, Concert Production, Stage Lighting
Education
Keller Graduate SchoolKansas 2012 — 2014
Masters, Management Information Systems and Services, 3.97
DeVry University 2007 — 2009
Bachelors, Network Communications Management, 3.76
Heartland High School 1995 — 2005
High School Diploma
Cataylea Boutique March 2014 - Present
Talbots January 1999 - February 2010
Roundtree Associates Inc. 1996 - 1999
Benefit Administration 1994 - 1996
Heavenly Gifts Day Care August 1988 - November 1995
Blue Cross Blue Shield 1983 - 1994
Owner Operator/Malden, Ma November 1988 - January 1992
Skills
PowerPoint, Microsoft Office, Strategic Planning, HTML, Leadership, Leadership Development, Training, Research, Program Development, Management, Customer Service, Public Speaking, Program Management, Team Building
Education
Boston Christian Academy School of Practical Ministry Boston Campus 2007 — 2010
Certificate in Practical Ministry, Pastorial/Teacher, 98% to 95%
Caleb International Ministries 2007 — 2010
Associate's Degree, Leadership Institute in Theology, 98% to 95%
Light Learning Institute 2004 — 2006
Certificate, Extraordinary Women, A+
Fisher College 1994 — 1996
Associate's Degree, Business Administration and Management, General & Public Speaking, B+
Marion High School 1958 — 1961
High School, Business Administration, Management and Operations, B+
The Depository Trust & Clearing Corporation 2014 - Present
Blue Cross Blue Shield 2004 - December 2013
Blue Cross Blue Shield 2004 - 2007
GE Healthcare 2002 - 2003
Life Insurance Corp of India 2000 - 2002
Philips 1998 - 2000
Welcome Group Sheraton of India 1997 - 1998
Skills
Business Intelligence, Data Warehousing, Data Modeling, Cognos, ETL, Data Integration, Requirements Analysis, Cognos ReportNet, Data Quality, Teradata, Data Warehouse..., Databases, Requirements Gathering, Business Objects, Business Intelligence..., DB2, Big Data, Predictive Analytics, Predictive Modeling, SAS E-Miner, Data Mining, Data Science, Analytics, SAS, Analysis Services, Tableau, Microsoft SQL Server, OLAP, SSIS
Education
Southern Methodist University - Cox School of Business
Graduate Certificate in Business Analytics, Business Analytics
George Mason University
MS, Bioinformatics
SAS Institute
Applied Analytics with SAS Enterprise Miner 7
University of Madras
MBA, Marketing
East Carolina University July 2011 - Present
Coles Organizing 2006 - January 2010
Blue Cross Blue Shield January 2003 - January 2005
Country Studio January 1998 - January 2003
Skills
Professional..., Professional Artist, Free Lance Writer, Social Media Marketing, Marketing, Advertising, Project Planning, Research, Invoicing, Photography, Employee Benefits, Policy, Illustration, Purchasing, Brochures
Education
Berne Knox Central High School
High School
East Carolina University
CompleteCase.com June 2014 - Present
Early stage companies April 2014 - Present
LeanWagon June 2014 - June 2015
Forrester Research August 2000 - April 2014
cranespharmacy.com June 1999 - June 2000
UnitedHealth Group June 1995 - May 1999
ExxonMobil June 1991 - May 1995
Blue Cross Blue Shield 1990 - 1990
Professional Management Services September 1985 - August 1989
Med Access September 1983 - June 1985
Skills
Competitive Intelligence, Market Research, Strategy, Thought Leadership, Competitive Analysis, Business Strategy, Segmentation, Lead Generation, Business Development, New Business Development, Report Writing, Editing, Public Speaking, Leadership, Start-ups, Program Management, Cross-functional Team..., Entrepreneurship, Consulting, Marketing Strategy
Education
University of Virginia - Darden Graduate School of Business Administration 1989 — 1991
MBA - Faculty Award for Academic Excellence, General Management
Dartmouth College 1979 — 1983
BA, Healthcare Policy
Phillips Andover 1975 — 1979
Arlington Park Racecourse May 2012 - Present
Pace Suburban Bus June 1998 - October 2011
HCIA November 1997 - June 1998
Blue Cross Blue Shield January 1996 - November 1997
Blue Cross Blue Shield January 1989 - January 1996
Skills
Detailed oriented, Highly motivated, Hands-on Problem Solver, Always Willing to Learn, Flexible to Change, Result Oriented, Microsoft Office, Troubleshooting, Leadership, Technical Support, Hardware, Budgets, Active Directory, Help Desk Support, Networking
Education
DeVry Institute of Technology 1986 — 1989
Bachelors Degree, Computer Science
DeVry Institute of Technology 1986 — 1988
Associates Degree, Computer Science
PBI Bank March 2011 - Present
Town and Country Bank & Trust Co. April 1996 - March 2011
Ford Motor Company 1995 - 1996
Blue Cross Blue Shield 1994 - 1996
Skills
Deferred Compensation, Banking, Employee Relations, Succession Planning, Credit, Employee Benefits, Strategic Planning, Onboarding, Benefits Administration, Leadership Development, HRIS, Workforce Planning, Employee Engagement, Performance Management, Loans, Talent Management, Talent Acquisition, Customer Service, Human Resources, Recruiting
Education
Graduate School of Banking at the University of Wisconsin - Madison 2007 — 2007
Human Resources Management Diploma
Eastern Kentucky University 1989 — 1993
BA, Business Administration
State Farm Insurance June 2009 - Present
Blue Cross Blue Shield September 2007 - June 2009
State Farm Insurance 2004 October 2004 - September 2007
Allstate Insurance Co January 2003 - September 2003
Skills
Underwriting, Insurance Claims, Benefits Administration
Education
Faulkner University 2007 — 2009
Bachelors of Science, Management of Human Resources
University of Alabama at Birmingham
Biology; Chemistry
Caliber Home Loans 2013 - Present
Chase Home Loans January 2012 - June 2013
Washington Mutual August 2006 - August 2012
Chase Home Loans October 2011 - 2012
Blue Cross Blue Shield April 1996 - September 2005
Skills
Proficient in Microsoft..., Analysis, Loans, Banking, Leadership, Customer Service, Business Process, Credit, Teamwork
Education
Francis Marion University
Bachelor of Business Administration (BBA), Finance
wilson high
wilson high
wilson high
University of Massachusetts March 2010 - March 2013
Suffolk County District Attorney's Office September 2007 - March 2010
Blue Cross Blue Shield February 2005 - August 2007
Skills
Fundraising, Public Speaking, Volunteer Management, Community Outreach, Event Planning
Education
University of Massachusetts Boston 2011 — 2013
BA, Elementary Education
Emmanuel College 2005 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Mount Saint Joseph Academy 1997 — 2001
CITI February 2011 - Present
M2Gen August 2009 - March 2011
Janus Displays June 2006 - August 2009
SOVEREIGN STUDIOS January 2001 - May 2006
Blue Cross Blue Shield April 2003 - October 2003
Driversoft Inc March 2000 - January 2003
Skills
ASP.NET, .NET, SQL, C#, WPF, Silverlight, Expression Blend, XAML
Education
Full Sail University 1998 — 2001
Blue Cross Blue Shield 2006 - Present
HCSC October 2005 - Present
KEANE, INC June 2005 - September 2005
KEANE, INC May 2004 - September 2005
WorldCom / MCI September 2000 - May 2004
DISCTRONICS TEXAS INC. July 1999 - June 2000
ACNielsen Co. January 1991 - January 1999
Education
Dallas County Community College 1981 — 1983
Business Management
BlueCross BlueShield of SC May 2007 - Present
Blue Cross Blue Shield November 2011 - March 2012
Assurant Specialty Property May 2008 - February 2009
BlueCross BlueShield of SC March 2006 - May 2007
Harbor Freight Tools August 2005 - December 2005
Vector Marketing Corporation March 2003 - May 2004
Latta Revitalization Center January 2000 - May 2001
Skills
Customer Service
Education
Webster University 2011 — 2013
Master of Human Resources Management, Human Resources Management/Personnel Administration, General
Francis Marion University 2002 — 2006
Bachelor of Business Administration (BBA), Marketing
CVR Energy, Inc. November 2013 - Present
DST Systems March 2013 - October 2013
ScriptPro December 2011 - March 2013
RiverPoint June 2009 - March 2012
Blue Cross Blue Shield June 2009 - March 2012
ATK September 2006 - August 2008
H&R Block November 2005 - July 2006
Skills
IP Networking, Desktop Administration, Remote Support, Data Driven Testing, Eager to learn new..., Active Directory, Computer Hardware, Hardware, VPN, VMware, Blackberry, Windows Server, XP, Help Desk Support, Disaster Recovery, Troubleshooting, SharePoint, Citrix, Microsoft Exchange, System Administration, Windows 7, Networking, Microsoft Certified..., Technical Support, Firewalls, TCP/IP, Servers, Program Management, Windows XP, IP, Integration, Remote Desktop
Education
DeVry University 2001 — 2009
Bachelor of Science, Network and Communications Management
Enbridge Energy August 2012 - Present
CHICAGO SUNTIMES (STNG) September 2007 - August 2012
BLUE CROSS BLUE SHIELD July 2004 - October 2006
BLUE CROSS BLUE SHIELD January 2001 - June 2003
Skills
HIPAA, Software Documentation, SDLC, Process Improvement, Healthcare Information..., Program Management, System Administration, EHR, Integration, Project Management, Disaster Recovery, Business Process, Project Planning, Management, ITIL, Change Management, Training, Team Building, Leadership
Education
Internship, Rush University Medical Center 2010 — 2011
Information Technology Dept
Governor State University 2009 — 2011
Masters, Health Administration
DePaul University
Certificate, Information Systems Management
Robert Morris University - Illinois
Bachelor, Business Administration * Information Technology Concentration
Natiowide Mutual Insurance October 2012 - Present
Nationwide Mutual Insurance June 2010 - July 2012
Nationwide Insurance June 2006 - June 2010
Blue Cross Blue Shield July 2002 - June 2006
BCBSNC May 2002 - June 2006
ALLTEL Communications December 1993 - May 2002
Skills
Requirements Gathering, Business Process, Negotiation, Analysis, Customer Service, Microsoft Office, Strategic Planning, Administration, Business Requirements, Supervisory Skills, Resource Management, Call Center, Problem Solving, Excel, Coaching, Microsoft Excel, Call Centers, Management, Process Improvement, Leadership, Claim, Risk Management, Business Analysis
Education
Pfeiffer University 2003 — 2005
MBA, Business Administration
Pfeiffer University, Misenheimer North Carolina 2003 2003 — 2005
2005 Masters, Business Administration
Fayetteville State University 1986 — 1991
Bachelor's, Science Business Administration
Fayetteville State University 1986 — 1991
BS, Business Administration
Kelly Services September 2014 - Present
BCforward July 2011 - April 2014
U. S. Government, The Bureau of the Census August 2008 - October 2010
Aon Insurance Co March 2008 - July 2008
Pediatric Therapy Partners, Inc June 2007 - May 2008
WSI Internet Consulting June 2006 - May 2007
SIRVA June 2005 - May 2006
Blue Cross Blue Shield March 1998 - July 2001
Skills
Spanish, Management, Social Media, Testing, Recruiting, Leadership, Quality Assurance, Business Analysis, PMP, Strategic Planning, Problem Solving, Customer Service, System Administration, Budgets, Training, Team Building, Requirements Analysis, Telecommunications, Project Management, SDLC, Cross-functional Team...
Education
Indiana Purdue Fort Wayne 2010 — 2011
Certification, Project Management Series
Florida State University
BS, Business Management
Indiana University Bloomington
MBA, Management Information Systems
Apple June 2015 - Present
StudySync February 2015 - June 2015
SpiderOak September 2013 - July 2014
Blue Cross Blue Shield January 2011 - December 2011
Tutor/Mentor Connection August 2010 - December 2010
DePaul University September 2007 - November 2009
Skills
Snort, Wireshark, Penetration Testing, Network Security, Vulnerability Assessment, IDS, Information Security, Nessus, Firewalls, Nmap, TCP/IP, Unix, Security, OSPF, Data Security
Education
Udacity 2014 — 2015
Front End Web Development, Web Page, Digital/Multimedia and Information Resources Design
DePaul University 2007 — 2009
Master of Science, Information Systems Security
Kalinga Institute of Industrial Technology 2002 — 2006
Bachelor of Technology, Engineering
Biogen Idec June 2010 - Present
PAREXEL August 2008 - June 2010
Blue Cross Blue Shield Massachusetts February 2005 - August 2008
Blue Cross Blue Shield April 2002 - February 2005
Network Plus 2000 - 2002
Skills
DRM, Access, Hyperion Enterprise, Essbase, Process Improvement, Financial Analysis, Business Analysis, Cognos, Forecasting, Financial Reporting, Visio, Data Analysis, Business Process..., Vendor Management, Business Objects, Risk Management, Excel, Analytics, Business Intelligence, Microsoft Excel, Hyperion
Education
Emmanuel College
Intuit August 2010 - April 2011
Wolters Kluwer March 2004 - August 2010
Hewitt Associates September 1995 - March 2002
Blue Cross Blue Shield January 1992 - September 1993
Searle 1988 - 1992
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Technical Recruiting, Recruiting, Recruiters, Internet Recruiting, Talent Management, Performance Management, Employee Relations, Human Resources, Sourcing, Business Development, Lead Generation, Temporary Placement, Team Building, College Recruiting, Consulting, Management, PeopleSoft, Cold Calling, Process Improvement, Benefits Negotiation, Training, Strategic Sourcing, Interviews, SDLC, Employer Branding, Contract Recruitment, Financial Services, Deferred Compensation, Building Relationships, Business Networking, Relationship Building
Education
Lake Forest Graduate School of Management 1997 — 1998
MBA
Loyola University Chicago 1995 — 1996
MSIR
DePaul University 1991 — 1994
BA, Liberal Arts
HCSC 2003 - Present
Health Care Service Corporation 2001 - Present
Blue Cross Blue Shield 2001 - Present
Education
DePaul University 2000 — 2001
The University of Chicago 1980 — 1994
BA
University of Houston 1986 — 1989
University of Illinois at Urbana-Champaign 1986 — 1988
Quill Corp May 2006 - Present
Abbott Laboratories September 2005 - May 2006
Abbott September 2004 - August 2005
WACHOVIA SECURITIES June 2004 - September 2004
Blue Cross Blue Shield November 2003 - June 2004
GORDON FOOD SERVICES September 2003 - November 2003
ConAgra Foods, Inc April 2002 - November 2003
C.W. Costello 1994 - 2003
McDonald's Corporation March 2001 - March 2002
Rockwell Electronic Commerce March 1999 - January 2001
Skills
Data Warehousing, Order Management, Data Analysis, Database Administration, Inventory Management, Supply Chain Management, Purchasing, Process Engineering, Forecasting, Management, Logistics, Human Resources, Marketing, Transportation, General Ledger, Benefits Administration, Advertising, Contact Management, Accounts Payable, Oracle Manufacturing, Microsoft SQL Server, PL/SQL, Database Marketing, ETL, Access, Business Analysis, Integration, SDLC, SQL
Education
University of Illinois at Chicago 1981 — 1985
Bachelor of Computer Science/Mathematics/Statistics Degree, Information and Decision Science
Machine Building Technical College 1972 — 1976
Bachelor, Accounting; Economics
DePaul University
Anheuser-Busch February 1994 - Present
Michelob Ultra Runners April 2002 - December 2012
Action One Dive Center 1990 - 2000
Blue Cross Blue Shield 1991 - 1994
Mayo Clinic 1989 - 1990
Skills
Database Design, Oracle, Data Warehousing, Data Modeling, Business Objects, Data Architecture, Teradata, Business Intelligence, Data Warehouse..., Master Data Management, Visio, Data Integration, Business Process, Erwin, ETL, Oracle Sql Tuning, datastage, Master Scuba Diver, Rescue Diver, SCUBA Instructor..., Long Distance Running, Trail Running
Education
Washington University in St. Louis 1991 — 1994
Master, School of Engineering - Information Mgt, GPA: 4.0/4.0
Eastern Illinois University 1980 — 1984
Bachelor of Science, Industrial Technology
Blue Cross Blue Shield July 2010 - Present
Blue Cross Blue Shield of Massachusetts July 2009 - Present
Skills
Auditing, HIPAA, Insurance, Process Improvement, Health Insurance, Financial Analysis, Claim, Business Process..., Managed Care, Medicare, Leadership, Vendor Management, Medicaid, Employee Benefits, Provider Relations, Change Management, Healthcare, Business Analysis
Education
Eastern Nazarene College 1996 — 1999
Blue Cross Blue Shield Human Resources Business PartnerBank One1994 - 1999
Education
Eastern Michigan University 1984 — 1989
Booz Allen Hamilton/ NSF September 2010 - Present
NeuStar Inc. December 2009 - Present
CareFirst BlueCross BlueShield 2009 - Present
Amtrak 2009 - 2009
Blue Cross Blue Shield 2009 - 2009
Sprint Nextel 2006 - 2009
Sprint-Nextel 2006 - 2008
Sprint 2006 - 2008
Softpath Systems 1998 - 2000
Skills
LoadRunner, Performance Testing, Quality Center, QTP
Education
Doctor Babasaheb Ambedkar Marathwada University 1994 — 1997
B.E, Chemical Engineering
Sharp Decisions January 2014 - April 2014
Horizon Blue Cross Blue Shield of New Jersey July 2011 - September 2012
Jawood Management Associates July 2009 - December 2009
Jawood July 2009 - December 2009
CAREFIRST BCBS Large Group September 2008 - June 2009
HORIZON BCBSNJ MEDICAL POLICY REDUCTION August 2007 - March 2008
HORIZON BLUE CROSS BLUE SHIELD October 2001 - August 2006
Horizon 2001 - 2006
State Health Benefit November 1996 - October 2001
Blue Cross Blue Shield July 1994 - November 1996
Skills
Lotus Notes, Workshop Facilitation, Data Migration, Customer Service, Auditing, Sales, Benefits Administration, Inventory Management, Microsoft Technologies, Contract Management, CPT, Analysis, Business Analysis, Project Management, Process Improvement, Healthcare, Insurance, HIPAA
Education
Essex County College
CIS by Deloitte August 2014 - Present
Chapters Health System January 2014 - August 2014
Bausch + Lomb August 2008 - January 2014
CareCentrix 2006 - 2008
Blue Cross Blue Shield Association January 2005 - January 2006
CIGNA Healthcare 2003 - 2005
WellCare 2003 - 2004
Blue Cross Blue Shield 1999 - 2003
Skills
Managed Care, Health Insurance, Cross-functional Team..., Medicaid, Medicare, Employee Benefits, Healthcare, HIPAA, Provider Relations, Healthcare Industry, Healthcare Management, Healthcare Information..., Utilization Management, Hospitals, Team Building, Pharmacy Benefit..., Strategy, Strategic Planning, Management, Leadership, Network Development, Healthcare Consulting, Analysis, Pharmacy, HMO, Contract Negotiation, EHR, Pharmaceutical Industry, Process Improvement
Education
Florida State University - College of Business 2005 — 2008
MBA, Business
University of South Florida
Blue Cross Blue Shield October 2001 - Present
BlueCross BlueShield of South Carolina October 2001 - Present
Agilera October 2000 - October 2001
Fleet Mortgage Group April 1995 - October 2000
Education
The Citadel 1991 — 1993
Masters, Business Administration
Francis Marion University 1987 — 1991
BA, Computer Information Systems Management
Adrian Smith + Gordon Gill July 2008 - Present
Blue Cross Blue Shield August 2007 - July 2008
CBS News April 2007 - June 2007
Skills
PowerPoint, InDesign, Adobe Creative Suite, Photoshop, Management, Illustrator, Adobe Acrobat, Human Resources, Microsoft Excel, Social Media, Microsoft Word
Education
DePaul University 2003 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies
Glenbrook South 1999 — 2003
Blue Cross Blue Shield May 2009 - Present
Edward Jones March 2008 - May 2009
Cardinal Health 2006 - 2007
Cardinal Health 2006 - 2006
Cardinal Health 2004 - 2006
Cardinal Health 2000 - 2004
Cardinal Health 1994 - 2000
Skills
Process Improvement, Management, Business Analysis, Data Analysis, Healthcare
Education
Gateway Technical College 1988 — 1991
Associate, Aeronautics
Blue Cross and Blue Shield Association January 2012 - Present
blue cross blue shield association 1999 - Present
Blue Cross Blue Shield 1989 - 1995
Education
Robert Morris University - Illinois 1995 — 2000
DePaul University
Illinois Institute of Technology June 2014 - Present
Humane Society of Northwest Indiana 2014 - Present
Blue Cross Blue Shield October 2006 - Present
Blue Cross Blue Shield November 2013 - Present
Blue Cross Blue Shield January 2002 - October 2006
Skills
Monte Carlo Simulation, Portfolio Management, Quantitative Finance, Statistics, Risk Management, Matlab, Physics, VBA, Options, Portfolio Optimization, Financial Modeling, Statistical Modeling, Regression Analysis, Game Theory, Financial Engineering, Quantitative Research, Quantitative Modeling, Multivariate Statistics, Linear Programming, Stochastic Modeling, SAS Base, C++, Unix, R, Corporate Finance, Corporate Governance
Education
Illinois Institute of Technology 2012 — 2016
Doctor of Philosophy (PhD)
Columbia University
Graduate Certificate
Embry-Riddle Aeronautical University
Master of Aeronautical Science
Northeastern Illinois University 2001 — 2003
Bachelor of Science
Mercer April 2010 - December 2010
MFS Investment Management April 2009 - September 2009
Blue Cross Blue Shield June 2008 - February 2009
Fidelity Communications and Advertising 2006 - 2008
Fidelity Investments 2005 - 2006
Fidelity Investments 2002 - 2005
Fidelity Investments 1998 - 2002
Fidelity Investments 1995 - 1998
Skills
Management, Marketing, Marketing Communications, Product Marketing, Project Management, Sales
Education
Emmanuel College
Blue Cross Blue Shield December 2005 - Present
KPMG November 2004 - December 2005
Moore Wallace March 1997 - September 2003
Skills
Business Analysis, Project Management, SDLC, Requirements Analysis, Integration, Software Project..., Agile Methodologies, Business Process..., Strategy, Disaster Recovery, Databases, Leadership, Software Development, Requirements Gathering, Testing, PMO, Governance, Software Documentation, ITIL, Solution Architecture, PMP, Data Modeling, Program Management, Visio, Process Improvement, Business Intelligence, Project Portfolio..., IT Strategy, Vendor Management, Systems Analysis, IT Management, Business Process, ERP, SharePoint
Education
DePaul University 1998 — 2003
Bachelor of Arts, Business and Information Technology
Citizens Property Insurance October 2008 - Present
Blue Cross Blue Shield March 1991 - December 2007
Haworth July 1989 - March 1991
Whirlpool Corporation May 1980 - June 1989
Skills
IT Management, PMO, Disaster Recovery, SDLC, ITIL, Requirements Gathering, Software Project..., Business Process..., Agile Methodologies
Education
Western Michigan University 1980 — 1987
MBA, Management
Ferris State University 1977 — 1980
BS om Applied Mathematics, Data Processing
Hess Corporation December 2004 - Present
Landstar November 2003 - November 2004
CitiStreet August 2002 - March 2003
Blue Cross Blue Shield February 2000 - August 2002
Education
Everest University 2005 — 2008
Florida Metropolitan University 2001 — 2004
AS, Business Admin.
Advanced Radiology Services /STARS December 2008 - Present
Blue Cross Blue Shield of Michigan 2004 - 2008
Blue Cross and Blue Shield of Michigan 2001 - 2004
Blue Cross Blue Shield 1998 - 2001
Skills
Medical Billing, Account Management, Business Operations..., Employee Relations, Medicare, Healthcare, HIPAA, Business Process..., Managed Care, Operations Management, Microsoft Office, Leadership, Health Insurance, Insurance, Medicaid, Training, Leadership Development, Employee Benefits, Budgets, Microsoft Excel, CRM, Healthcare Management, HMO, Hospitals, Revenue Cycle, EHR, Call Centers, EMR, Healthcare Consulting
Education
Davenport University 1992 — 1999
BA, Business Administration
Fashion Beauty & Fun February 2013 - Present
Polina Roytman 2006 - Present
The Bardy Bunch: The War of the Families Partridge and Brady April 2013 - March 2014
Blue Cross Blue Shield February 2013 - March 2014
Zink Magazine January 2014 - January 2014
Resource Magazine December 2013 - January 2014
ARRIS November 2013 - January 2014
MasterCard December 2013 - December 2013
eHow.com May 2013 - December 2013
Gannett November 2013 - November 2013
Skills
Costume Design, Styling, Fashion Design, Personal Shopping, Style Counsel, Fashion, Film, Commercials, Makeup Artistry, Editorial, Television, Feature Films, Entertainment, Costumes, Blogging
Education
The Color of Style with David Zyla / New York City Course / Workshop - 2010 2010 — 2010
Fashion Institute of Technology 2000 — 2004
Bachelor of Fine Arts, Fashion Design
Polimoda International Institute of Design & Marketing - Florence, Italy 2002 — 2003
Fashion Design
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Blue Cross Blue Shield August 2006 - November 2009
MN Department of Health January 2001 - May 2006
Skills
Workforce Planning, Onboarding, Talent Management, Performance Management, Employee Engagement, HR Consulting, Organizational..., Succession Planning, Leadership Development, Human Resources, Strategy, Recruiting, Leadership, Staff Development, Training, Employment Law, Policy, Coaching, Diversity & Inclusion, Management, HR Policies, Conflict Resolution
Education
Fisk University
Bachelor of Science (B.S.), Sociology
University of Illinois at Urbana-Champaign
Doctor of Law (J.D.), M.A., Public Administration
University of Illinois at Urbana-Champaign
M.A., Public Administration
Blue Cross and Blue Shield of Illinois December 2012 - Present
Blue Cross Blue Shield September 2011 - December 2012
Enve Models November 2010 - September 2011
Museum of Contemporary Art September 2004 - November 2010
The American Bar Association December 2003 - September 2004
Skills
Event Planning, Event Management, Fundraising, Volunteer Management, Non-profits, Social Media Marketing, Facebook, Social Networking, Marketing, Wedding Planning, Professional Bridal..., Nonprofits, Management, Editing, Trade Shows, Budgets, Corporate Events, Sales
Education
DePaul University
Bachelor of Arts, English
Wheaton Warrenville South
First Data Corporation May 2010 - October 2013
Blue Cross Blue Shield 2006 - 2009
Starwood Hotels and Resorts 1996 - 2005
AMF 1993 - 1996
Hampton Inn 1992 - 1994
Skills
Process Improvement, Customer Service, Coaching, Account Management, Leadership Development, Team Building, Call Center, Call Centers, Leadership, Management, Customer Satisfaction, Business Analysis, Customer Retention, Customer Experience, Performance Management, Employee Relations, Team Leadership, Training, Employee Training
Education
Florida State University 1984 — 1988
Social Sciences
Osceola High School 1983 — 1984
Blue Cross Blue Shield of Louisiana August 2011 - Present
Blue Cross Blue Shield April 2010 - August 2011
IEM January 2006 - April 2010
Skills
Software Project..., Microsoft SQL Server, MS Project, Software Development, SDLC, Project Management, Agile Methodologies, .NET, ASP.NET, Database Design, C#
Education
Georgia Institute of Technology 1990 — 1990
Engineering Psychology
Lousiana State University 1987 — 1990
Bachelor's degree, Industrial and Organizational Psychology
Blue Cross Blue Shield January 2008 - Present
Education
DePaul University
Bachelor of Science, Business Management
Ross-Simons October 2007 - Present
Ross-Simons 2007 - 2008
United Healthcare April 1997 - May 1999
united healthcare 1997 - 1999
Intermountain Healthcare September 1987 - January 1997
intermountain health care 1987 - 1997
blue cross blue shield 1972 - 1982
Education
Gemological Institute of America 1998 — 2000
Graduate Gemologist, gemology, appraising
Bountiful High School 1969 — 1972
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - Present
Blue Cross Blue Shield April 2007 - May 2013
Blue Cross Blue Shield of Illinois August 2006 - April 2007
Blue Cross Blue Shield January 2006 - August 2006
Skills
Microsoft Excel, Process Improvement, Management, Accounts Payable, Training, Analysis, Access, Call Centers, Visio, Accounting, Leadership, Strategic Planning, Sales, PowerPoint, Project Planning
Education
DeVry University-Illinois
Accounting
Whitney M Young
Blue Cross Blue Shield November 2001 - Present
Progress Energy February 1977 - November 2001
Skills
z/OS, z/VM, CICS, Mainframe, MVS, TSO, JCL, IBM Mainframe, Cisco, Routers, Firewalls, VTam, TCP/IP, OSA, OSPF, REXX, Enterprise Extender, Hipersockets, zLinux, Websphere, NDM, Unix Systems Services, Virtual Switch, CMSNET, BluesNet, IVANS, IBM Assembler, COBOL, Sysplex Distributor, HOD, Network Tracing, Disaster Recovery, Troubleshooting, Operating Systems, Virtualization, Windows, VSAM, Programming, Problem Solving, Visio, FTPS, Secure FTP
Education
East Carolina University 1967 — 1971
Bachelor of Science, Math
Blue Cross Blue Shield of Massachusetts April 1994 - Present
Blue Cross Blue Shield August 2009 - April 2012
Blue Cross Blue Shield of Massachusetts 2005 - 2010
Skills
SDLC
Education
Emmanuel College 1998 — 2000
Masters, Business Science
Masters
Employee Transition Services, Inc. January 2015 - Present
Every Woman Works October 2014 - Present
H.O.P.E w/ God's Grace 2013 - Present
URS Corporation August 2011 - April 2014
Ofori & Associates, REO June 2011 - August 2011
Ofori & Associates, REO August 2010 - June 2011
Blue Cross Blue Shield September 2009 - December 2009
Hooks Van Holm November 2005 - August 2009
Hooks Van Holm November 2005 - August 2009
Skills
Compliance, Policy, Accounting, Human Resources, Tuition Reimbursement, Job Descriptions, Personnel Records, I-9 Compliance, I-9 audits, Benefits Administration, STD, FMLA, 401k, ADP Payroll, Oracle HR, Microsoft Office, QuickBooks, Navision, Deltek, Costpoint, EMS, P260, Ten D, Impromptu Web Reports, Employee Benefits, New Hire Orientations, Onboarding, Affirmative Action, HRIS, Payroll, Accounts Receivable, HR Policies, Invoicing, Accounts Payable, Employee Training, Employment Law
Education
Troy University 2003 — 2005
MS, Human Resource Management
Georgia College and State University 1996 — 2001
BBA, Business Management
PHR/SPHR Certification Class
GSM Collectibles June 2014 - Present
Astellas Pharma April 2014 - June 2014
Astellas Pharma 2009 - April 2014
Abbott Laboratories 2007 - 2009
Abbott Laboratories 2006 - 2007
Abbott Laboratories 2005 - 2006
McKesson Health Solutions 2002 - 2005
Blue Cross Blue Shield 1998 - 2002
Skills
Pharmaceutical Industry, Pharmacovigilance, GCP, Training, Clinical Development, Regulatory Affairs, GMP, Quality Management, Clinical Trials, FDA, Oncology
Education
DePaul University
Master of Science, Nursing
Purdue University
Bachelor of Science, Nursing
Ford Motor Company November 2012 - Present
Blue Cross Blue Shield March 2007 - November 2012
Sears Holdings Corporation 2006 - 2006
Chrysler 2004 - 2005
Kmart Corporation 1988 - 1992
Skills
SDLC, COBOL, Visio, DB2, Requirements Analysis, Business Analysis, JCL, Requirements Gathering, TSO, Systems Analysis, Software Project..., Fileaid, SQL, SharePoint, Mainframe, CICS, Data Warehousing, Vendor Management, Microsoft SQL Server, Oracle
Education
Ferris State University 1980 — 1985
Dual BS, Management / CIS
National Center for Health Statistics, CDC July 2014 - Present
East Tennessee State University July 2012 - July 2014
National Coordinating Center for PHSSR University of Kentucky August 2008 - July 2012
Center of Excellence in Workforce Research and Policy, University of Kentucky August 2008 - July 2012
East Carolina University May 2008 - August 2008
East Carolina University August 2006 - May 2008
Merci Clinic August 2007 - December 2007
Blue Cross Blue Shield May 2007 - July 2007
North Carolina State University May 2006 - August 2006
Windrow Swim Team May 2005 - August 2005
Skills
Public Health, Epidemiology, Healthcare Management, Data Analysis, Clinical Research, Infectious Diseases, Science, Qualitative Research, Lifesciences, Grant Writing, Literature Reviews, SAS, Health Communication, SPSS, Nonprofits, Statistics, Program Evaluation, Global Health, Policy, Biostatistics, Research Design, Research, Health Promotion, Stata, Quantitative Research, Data Collection, Health Policy, Health Education, Community Health
Education
University of Kentucky 2008 — 2012
DrPH, Health Services Management
East Carolina University 2006 — 2008
MPH, CPH, Public Health
North Carolina State University 2001 — 2005
BS, Biochemistry
GE Capital April 2014 - Present
ForeSee September 2013 - January 2014
Micros (formally Fry) May 2009 - September 2013
Compuware January 2007 - May 2009
Blue Cross Blue Shield December 2001 - December 2007
Radley Corporation August 1997 - April 2001
Pilot Industries November 1995 - August 1997
Mitsubishi Electric August 1983 - August 1995
Skills
Agile Methodologies, SDLC, Integration, Software Project..., Testing, Requirements Analysis, Scrum, Databases, Project Management, SQL, Certified Scrum Master
Education
Eastern Michigan University 1976 — 1977
BBA, Finance
Blue Cross Blue Shield May 2002 - May 2009
BCBSFL 2002 - 2009
Humana August 1997 - May 2002
American Express April 1990 - June 1996
Dataplex May 1984 - April 1990
Skills
Healthcare, Software Documentation, Health Insurance, Leadership, Process Improvement, HIPAA, Call Center, Vendor Management, Training, Strategic Planning, Customer Service, Team Building
Education
Florida State College at Jacksonville
A.A., Computer Technology
University of North Carolina at Chapel Hill December 2014 - Present
AppTechBiz, Inc August 2010 - Present
UNC Health Care July 2013 - December 2014
Carolina Kids 2009 - 2013
Novartis Vaccines and Diagnostics July 2011 - December 2012
University of North Carolina at Chapel Hill November 2010 - July 2011
Duke Clinical Research Institute October 2010 - October 2010
Blue Cross Blue Shield September 2010 - October 2010
Rex Healthcare December 2009 - March 2010
USEPA December 2008 - November 2009
Skills
Technical Support, Help Desk Support, Hardware, Active Directory, Troubleshooting, Windows Server, Unix, Cisco Technologies, Operating Systems, Linux, Windows, SharePoint, Routers, Microsoft Exchange, XP, Windows 7, Computer Hardware, SQL, Database Administration, System Administration, Microsoft SQL Server, MySQL, Access, BMC Remedy, OS X, Blackberry Enterprise..., Software Installation, Blackberry, Information Technology, Servers, VMware, SCCM, Virtualization, Networking, VPN, Citrix, TCP/IP, Network Administration, Software Documentation, Laptops, Network Security, Firewalls, Security, Switches, Visio, Windows XP, Disaster Recovery, IT Service Management, Data Center, ITIL
Education
Fayetteville State University 1995 — 1998
Computer Science
New Hanover High School 1991 — 1994
Diploma, Various
Blue Cross Blue Shield of Massachusetts April 2012 - Present
Blue Cross Blue Shield of Massacusetts January 2011 - Present
Blue Cross Blue Shield January 2007 - Present
Blue Cross Blue Shield of Massachusetts February 2007 - January 2011
Blue Cross Blue Shield January 2001 - January 2007
Blue Cross Blue Shield of Massachusetts February 2001 - February 2001
Life Care Center of Plymouth January 1997 - January 2000
Manor Nursing and Rehab Center January 1990 - January 1997
South Shore Hospital January 1989 - January 1990
Quincy Nursing Home January 1987 - January 1989
Skills
NCQA, Utilization Management, Medicare Supplements, Compliance, Health Insurance, Medicare, Quality Improvement, Nursing, Healthcare
Education
Fitchburg State College 1982 — 1986
Bachelor of Science degree, Nursing
Fitchburg State University 1982 — 1986
BSN, Nursing and Allied Health
Capital One January 2010 - Present
Wachovia/Wells July 2009 - December 2009
Blue Cross Blue Shield April 2009 - July 2009
JP Morgan October 2007 - November 2008
JP Morgan April 2007 - November 2008
GMAC December 2006 - March 2007
CitiGroup - Global Transaction Services February 2005 - July 2005
Education
Delaware State University
Master of Business Administration (MBA), Finance
Rutgers University
Bachelor, Information Technology & Informatics with
DentaQuest May 2014 - Present
Wellpoint Anthem May 2010 - Present
Blue Cross Blue Shield May 2010 - December 2011
Liberty Mutual October 2006 - May 2010
Thermo Fisher Scientific April 2000 - October 2006
Skills
Data Analysis, Insurance, Databases, Quality Assurance, Six Sigma, SDLC, Analysis, Process Improvement
Education
Franklin Pierce University 2006 — 2009
MBA, Business
University of New England
BS, Environmental Science and Chemistry
AON HEWITT November 2011 - Present
Bank of America August 2010 - Present
JPMorgan Chase June 2009 - July 2010
Winn August 2008 - May 2009
Blue Cross Blue Shield December 2007 - June 2008
AIG April 2007 - November 2007
Blue Cross Blue Shield of Florida November 2002 - April 2007
Blue Cross Blue Shield of Florida July 2002 - October 2002
Blue Cross Blue Shield November 2000 - April 2002
Empire Blue Cross Blue Shield July 2000 - November 2000
Skills
SOA, JMS, Web Services, Java Enterprise Edition, JSP, Tomcat, Hibernate, XML, EJB, Spring, Struts, Weblogic, Websphere, Oracle, SDLC, Spring Framework
Education
Devi Ahilya Vishwavidyalaya 1995 — 1998
MS, Computer Science
Devi Ahilya Vishwavidyalaya 1992 — 1995
BS, Computer Science
Pearson Custom Publishing May 2009 - Present
Blue Cross Blue Shield September 2008 - February 2009
CSN Stores June 2007 - June 2008
Portland Magazine September 2006 - December 2006
Fashion Bug July 2002 - August 2005
Education
Emerson College 2007 — 2009
M.A., Writing, Literature, and Publishing
Saint Joseph's College 2003 — 2007
B.A., Communications (Multimedia)
BCBSNC January 2010 - Present
Blue Cross Blue Shield December 1993 - 2009
Crown Drugs April 1977 - December 1993
Skills
Social Media, PowerPoint, Event Planning, Microsoft Excel, Microsoft Word, Health Insurance, Access, Microsoft Office, Customer Service, Outlook, Insurance, Public Relations, Teaching, Coaching, Leadership, Community Outreach, Social Networking, Team Building, Healthcare, Training, Nonprofits, Public Speaking, Fundraising, Editing, Social Media Marketing, Marketing, Customer Satisfaction, Organizational..., Volunteer Management, Sales, Budgets
Education
Forsyth Technical Community College 1994 — 1994
- Freelancer January 2012 - Present
TEKsystems March 2014 - September 2015
Hope Medical Group March 2013 - September 2014
TEKsystems February 2014 - March 2014
Brave River Solutions November 2013 - January 2014
Full Sail University April 2011 - December 2013
Cox Communications March 2011 - January 2013
Home Loan Investment Bank December 2010 - January 2011
Blue Cross Blue Shield February 2010 - August 2010
Year Up 2009 - 2010
Skills
Troubleshooting, Networking, OS X, Microsoft Office, Software Documentation, JavaScript, CSS, Customer Service, Computer Hardware, Photoshop, Windows 7, Technical Support, HTML, Adobe Creative Suite, Microsoft Excel, Outlook, Illustrator, Time Management, Windows XP, Training, Program Management, Web Design, HTML 5, Inventory Management, Video, Business Communications, WordPress, Social Networking, Dreamweaver, HTML5, Web Development, Bootstrap, CSS3, ecommerce, Web Content Management, CMS, Objective-C, Programming, SQL, MySQL, Eclipse, Xcode, Espresso, ArcGIS, SAS, eClinical Works, PHP, PhpMyAdmin
Education
Full Sail University 2011 — 2014
Bachelors in Computer Science, Mobile Developement
Year Up, Inc 2009 — 2010
Certificate in Tech Support, IT Technology
Providence Skill Center 2006 — 2008
GED
American Income Life September 2009 - Present
Beachfront Realty Inc. February 2007 - Present
Blue Cross Blue Shield June 2007 - October 2009
Vesta Home Loans 2005 - 2008
Skills
Life Insurance, Health Insurance, Sales Management, Team Building, Sales, Real Estate, Term Life Insurance, Leadership, Referrals, First Time Home Buyers, Medicare, Residential Homes, Selling, Short Sales, Small Business, Mortgage Lending, FHA, Investment Properties
Education
St. Thomas University 2001 — 2003
Masters Of Science, Management
Florida International University 1997 — 2000
B.S., Health Services Administration
UMass Lowell August 2010 - Present
Consulting 2009 - Present
Blue Cross Blue Shield 2008 - 2009
Florida International University 2004 - 2008
Spherion 2004 - 2005
Scentvillage, Inc 2001 - 2003
Sun Microsystems 2000 - 2001
Education
Florida International University - College of Business 2002 — 2003
MS, Management of Information Systems
University of Miami - School of Business 1997 — 2002
BBA, Business Administration
IdentityWork, LLC October 2013 - Present
Design At The Intersection, LLC January 2013 - Present
Human Systems Dynamics January 2015 - January 2015
Blue Cross Blue Shield August 2000 - August 2003
Skills
Leadership, Culture Change, Organizational..., Leadership Development, Internal Communications, Coaching, Management Consulting, Change Management, Performance Improvement, Strategic Planning, Workshop Facilitation, Research, Management Development, Social Networking, Interviews, Developmental Evaluation, Management
Education
Fielding Graduate University 2010 — 2014
Doctor of Philosophy (PhD) - 2014, Human Organizational Systems
New York University 1984 — 1994
Master's degrees, Community Psychology; Anthropology of Dance
VSP Vision Care February 2012 - Present
Vision Service Plan January 1996 - August 2005
Genelco June 1995 - December 1996
United Dental Company May 1994 - May 1995
Blue Cross Blue Shield August 1991 - April 1995
NCR September 1988 - July 1991
Skills
Employee Benefits, Insurance, Sales, Account Management
Education
Eastern Illinois University 1984 — 1988
B.S, Marketing / Management
Blue Cross Blue Shield May 1976 - Present
Education
Northeastern University 1980 — 1982
Emmanuel College 1976 — 1980
HB Professional Tax Prep January 1994 - Present
Maryland State Highway Administration February 2004 - December 2008
Blue Cross Blue Shield July 1996 - September 2001
Skills
System Administration, Project Management, Software Documentation, Contract Management, Microsoft Office, Team Building, Training, Access, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Customer Service, Research, Marketing, Marketing Strategy, Government, Employee Relations, Coaching, Social Media Marketing, Social Media, Process Improvement, Human Resources, Management, Nonprofits, Organizational..., Performance Management, Leadership, Team Leadership, Recruiting, Account Management, New Business Development, Business Planning, Employee Training, Risk Management, Sales, Salesforce.com, Event Planning, Contract Negotiation, Fundraising, Social Networking
Education
Baltimore County 2011 — 2011
3.5
Essex County College
Blue Cross Blue Shield March 2001 - Present
Boston Biomedica June 1992 - March 2001
Education
Los Angeles City College 1985 — 1991
Pending, Anthropology
Emmanuel College
Pending, Business Management
Massasoit Community College
Pending, Business Management
SE Solutions Inc July 2010 - Present
Blue Cross Blue Shield of Michigan September 2006 - June 2009
Blue Cross Blue Sheild of Michigan October 2001 - September 2006
Blue Cross Blue Shield October 1999 - October 2001
Blue Cross Blue Shield of Michigan October 1997 - October 1999
Education
University of Detroit Mercy 1996 — 2003
MS, Information Systems Software Management
Eastern Michigan University 1981 — 1982
BBA, Business Management
Washtenaw Community College 1979 — 1980
A.A., General Studies
Toastmasters International July 2012 - Present
Blue Cross Blue Shield October 1985 - Present
Skills
Public Speaking, Toastmasters, Leadership, Leadership Development, Motivational Speaking, Presentation Coaching, Coaching, Team Building, Workshop Facilitation, Process Improvement, Strategic Planning, Healthcare, Team Leadership, Employee Training, Healthcare Information..., Insurance, Visio
Education
Eastern Nazarene College 1996 — 1998
Associates, Business
Blue Cross Blue Shield January 2010 - Present
Walmart August 2008 - January 2010
Skills
Citrix, Microsoft Office, Xen, Netscaler, IT Operations, Technical Support
Education
Florida State University 2003 — 2007
BS, Psychology
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Blue Cross Blue Shield December 1994 - Present
John Alden Life 1992 - 1994
Consolidated Group Trust 1986 - 1992
Skills
Healthcare, Insurance, Health Savings Accounts, Employee Benefits, Account Management, Team Building
Education
Framingham State College 1983 — 1986
BS, Communications
Westfield State College 1982 — 1983
Communications
RealtySouth January 2015 - Present
Blue Cross Blue Shield July 2013 - June 2014
Revenue Cycle Solutions November 2011 - May 2013
AT&T August 2006 - April 2008
BellSouth Telecommunications March 2001 - August 2006
BellSouth Telecommunications April 1998 - February 2001
BellSouth Telecommunications June 1993 - March 1998
BellSouth Telecommunications June 1986 - June 1993
South Central Bell March 1980 - June 1986
South Central Bell February 1979 - November 1979
Skills
Software Documentation, Access, Invoicing, Call Centers, Data Entry, Management, Accounting, HIPAA, Insurance, Healthcare, Customer Service, Process Improvement, Microsoft Office, Databases, Team Building
Education
Faulkner University
Bachelor, Business Administration
Lawson State Junior College
Associate of Science
West End High School
West End High School
BLUE CROSS BLUE SHIELD November 2009 - Present
Resurrection Health Care April 2009 - July 2009
LOYOLA MEDICAL CENTER December 2008 - March 2009
Rush University Medical Center May 2008 - November 2008
Rush University Medical Center April 2007 - May 2008
MAGNA HEALTH SYSTEMS February 2006 - March 2007
MIDWEST ORTHOPEDICS November 2003 - January 2006
MIDWEST ORTHOPEDICS March 2001 - November 2003
UIC HOSPITAL September 2000 - March 2001
Education
DeVry University
Associates of Applied Science, Health Information Technology
Capital One via Brillio IT December 2013 - Present
Placers/Title Alliance July 2013 - November 2013
Aerotek/Rieker Inc December 2012 - April 2013
DuPont Sustainable Solutions April 2010 - October 2012
Dupont via OnBoard Staffing January 2008 - January 2009
Blue Cross Blue Shield January 2007 - January 2008
Accounttemps January 2006 - January 2006
Synerfac Technical Staffing January 2005 - January 2006
Skills
Change Management, CRM, Recruiting, SAP, Management, Leadership, Access, Analysis, Payroll, Customer Service, Administrative..., Databases, Microsoft Excel, Mentoring, Spreadsheets, Process Improvement, Training, Pricing, Purchasing, QuickBooks
Education
Delaware Technical and Community College-Stanton-Wilmington 2015 — 2017
Business Administration, Management and Operations
Florida Blue March 2005 - September 2014
Blue Cross Blue Shield January 2002 - March 2005
Blue Cross Blue Shield of Florida October 1997 - December 2000
Skills
Analytical Skills, Research, Technical Support, Skilled in Siebel..., Microsoft Office, Quest and Diamond..., Skilled in Issue..., Knowledgable of ICD-9..., Knowledgable of Project...
Education
Florida Agricultural and Mechanical University
Bachelor's degree, Journalism
Florida Junior College at Jacksonville
Associate of Arts (AA)
Blue Cross Blue Shield May 2013 - Present
Assurant Specialty Property March 2010 - November 2011
Skills
Insurance, Customer Service, Health Insurance, Outlook, Property & Casualty..., General Insurance, Underwriting, Commercial Insurance, Claims Management, Employee Benefits, Process Improvement, Workers Compensation, Liability, Access
Education
Florence-Darlington Technical College 2007 — 2009
Associate's degree, Civil Engineering
Wilson High School 2003 — 2007
Verizon Wireless August 2014 - Present
Verizon Wireless August 2013 - August 2014
Verizon Wireless July 2012 - August 2013
Verizon Wireless January 2011 - July 2012
Blue Cross Blue Shield March 2010 - January 2011
Skills
Sales, Sales Management, Customer Experience, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Sales Process, Communication, Leadership Development, Team Leadership, Leadership, Management
Education
East Texas Baptist University 2004 — 2008