Blue Cross Blue Shield of Florida
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Blue Cross Blue Shield of Florida List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Florida. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Florida Salaries. You can even request information on how much does Blue Cross Blue Shield of Florida pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Florida directly from the past employees.
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1,296 Blue Cross Blue Shield of Florida employees in database. Find out everything there's to know about Blue Cross Blue Shield of Florida employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Florida Employees
Bank of America Merrill Lynch August 2008 - Present
Blue Cross Blue Shield of Florida May 2007 - August 2008
Skills
Series 7, Series 66, Investment Advisory, Retirement, Asset Allocation, Investments, Mutual Funds, Portfolio Management, Strategic Financial..., Uniform Combined State..., Wealth Management
Education
University of North Florida 2008 — 2010
Master of Business Administration (MBA), Finance, General, 3.53
University of North Florida - College of Business Administration 2003 — 2008
Bachelor of Business Administration (BBA), Finance & Economics, 3.25
HealthSparq June 2015 - Present
StayWell (formerly Krames StayWell) October 2011 - Present
StayWell (formerly Krames StayWell) 2007 - 2011
Blue Cross Blue Shield of Florida 2005 - 2007
Blue Cross Blue Shield of Florida 2003 - 2005
Blue Cross Blue Shield of Florida 2001 - 2003
Skills
Marketing, Strategic Planning, Healthcare, Account Management, Team Building, Marketing Strategy, Business Development, Contract Negotiation, Customer Service, Cross-functional Team..., Leadership, Marketing Communications, New Business Development, Process Improvement, Product Management, Program Management, Project Management, Public Relations, QFD, Sales, Salesforce.com, Sales Operations, Selling, Social Media, Strategic Partnerships, Strategy, CRM
Education
University of North Florida - College of Business Administration 2001 — 2004
Masters in Business Adiminstration, Management
University of North Carolina at Chapel Hill 1997 — 2001
BA, Industrial Relations (Minor in Advertising, School of Journalism)
Citi June 2014 - Present
Accenture April 2011 - June 2014
VIZERGY August 2009 - April 2011
University of North Florida February 2009 - August 2009
St. John & Partners May 2008 - December 2008
The Boswell Center May 2006 - May 2008
Plus One Fitness Center May 2005 - April 2006
Blue Cross Blue Shield of Florida August 2003 - May 2005
Skills
Web Project Management, Email Marketing, Account Management, Project Management, Web Marketing, Content Management, Employee Training, Online Advertising, Social Media Marketing, SEO, Social Media, Salesforce.com, Marketing Communications, Google Analytics, Public Relations, Marketing Strategy, Facebook, Marketing, Customer Service, Trade Shows, Microsoft Office, PPC, Strategy, Online Marketing
Education
University of North Florida 2004 — 2008
B.S., Communications; Advertising
BridgeGate International March 2011 - Present
Designer Systems / DataOne March 1998 - March 2011
Blue Cross Blue Shield of Florida May 1994 - March 1998
Blue Cross Blue Shield of Florida May 1992 - May 1994
Blue Cross Blue Shield of Florida August 1989 - May 1992
City of Jacksonville November 1987 - August 1989
Skills
SQL, XML, EDI, Windows, Microsoft SQL Server, Integration, COBOL, Visual Basic, Crystal Reports, JCL, ETL, Programming, Access, FTP, Oracle, Software Development, Sybase, CICS, XP
Education
University of Wisconsin-Milwaukee 1982 — 1984
Bachelor of Business Administration, Management Information Systems
University of Minnesota-Twin Cities 1978 — 1980
General Studies
US Assure December 2014 - Present
Availity April 2014 - December 2014
Carolina Casualty Insurance Group, LLC October 2011 - April 2014
Carolina Casualty Insurance Group, LLC March 2010 - October 2011
Blue Cross Blue Shield of Florida April 2007 - March 2010
Blue Cross Blue Shield of Florida December 2005 - April 2007
Blue Cross Blue Shield of Florida December 2004 - December 2005
Skills
C#, ASP.NET MVC, jQuery, SQL, SQL Server, Oracle, T-SQL, XML, XSLT, Requirements Management, Software Project..., HTML5, Android, CSS, RUP, Agile, Scrum, Java, SSIS, COBOL, SharePoint, BizTalk, Object Oriented Design, Microsoft SQL Server, Agile Methodologies, Web Services, TFS
Education
University of North Florida 2010 — 2013
Master of Science, Software Engineering
University of North Florida 2001 — 2005
Bachelor of Science, Computer Information Science
Blaker Enterprises LLC August 2012 - Present
UnitedHealth Group January 2012 - Present
Blue Cross Blue Shield of Florida September 2011 - December 2011
Wells Fargo Bank October 2009 - August 2011
Lincoln Financial Group March 2008 - August 2009
Blue Cross and Blue Shield of Nebraska February 2006 - March 2008
First Data Corporation July 2004 - January 2006
Mutual of Omaha December 2000 - July 2004
ACI Worldwide April 2000 - November 2000
Central States Indemnity August 1983 - April 2000
Skills
Project Management, PMP, SDLC, Requirements Gathering, Business Analysis, PMO, Systems Analysis, Software Project..., Vendor Management, Project Portfolio..., IT Management, Requirements Analysis, Visio, Release Management, Information Technology, SharePoint, MS Project, Resource Management, Disaster Recovery, Data Warehousing, Agile Project Management, IT Operations, Enterprise Architecture, Agile Methodologies, Scrum
Education
University of Nebraska at Omaha 1985 — 1989
Masters, Business Administration
University of Nebraska-Lincoln 1978 — 1983
Bachelors, Computer Science
Spokane Regional Health District October 2013 - September 2014
Texas Health Resources August 2010 - June 2013
Symphony Tailored Health Solutions 2003 - June 2011
Massachusetts Department of Public Health 2006 - 2008
Blue Cross Blue Shield of Florida 2006 - 2008
Clayton County Board of Health 2005 - 2006
University of Massachusetts Medical School (Commonwealth Medicine/AHEC) 2001 - 2003
Pfizer 1999 - 2001
Skills
Healthcare, Community Outreach, Healthcare IT, Clinical, Health, Marketing Communications, Clinical Research, Program Development, Program Evaluation, Public Health, Public Speaking, Training
Education
University of North Carolina at Chapel Hill 1995 — 1997
MPH, Health Education
University of Michigan 1989 — 1993
BA
Blue Cross and Blue Shield of Florida March 2003 - Present
Blue Cross Blue Shield of Florida 2003 - Present
Blue Cross Blue Shield of Florida May 1998 - Present
BCBSFL 1998 - Present
Blue Cross and Blue Shield of FL 1998 - Present
BP America March 1991 - May 1998
Conley, Canitano, and Associates February 1991 - May 1998
CCAi 1991 - 1998
CCAi 1990 - 1998
Skills
ETL, Senior Ab Initio..., Data Warehousing, Data Modeling, DB2, SDLC, Data Integration, Business Intelligence, SQL, Data Quality, Data Architecture, Requirements Analysis, Dimensional Modeling, Databases, Business Analysis, Visio, Requirements Gathering, Enterprise Architecture, Systems Analysis
Education
University of North Florida 2003 — 2006
BS, Computer Information Science
Blue Cross Blue Shield of Florida July 2006 - December 2007
AOL April 1998 - July 2006
Education
University of Phoenix 2012 — 2014
University of North Florida 2000 — 2001
Community Care of North Carolina October 2014 - Present
GlaxoSmithKline January 2012 - September 2014
Blue Cross Blue Shield of North Carolina October 2008 - January 2012
Blue Cross and Blue Shield of NC 2008 - January 2012
Blue Cross Blue Shield of Florida 1991 - 1996
Skills
SAS/SQL, Data Warehousing, SAS programming, Data Analysis, Healthcare, Analysis, Business Objects, SAS, SQL, Managed Care, Healthcare Management, Data Management, Analytics, Public Health, Teradata, Process Improvement, Access, Statistics, Health Insurance, HIPAA, Insurance, Data Mining, Health Policy, Business Process..., Cross-functional Team..., Strategy, Business Intelligence, Requirements Gathering, Medicaid, SDLC, Business Analysis, Predictive Analytics, Predictive Modeling, Segmentation, Data Modeling, Vendor Management, Visio, SPSS, ETL, Program Management, R, Software Documentation, Statistical Modeling, Business Process, Data Integration, Healthcare Information..., Business Requirements, Databases, SharePoint, Requirements Analysis
Education
University of Michigan 1989 — 1991
MHHA, Public Health
Washington University in St. Louis 1982 — 1986
BS, Political Science
ElderSource, In August 2012 - Present
Blue Cross Blue Shield of Florida February 2007 - May 2012
Clay County Council on Aging/Clay Transit April 2001 - February 2007
Urban Jacksonville September 2000 - April 2001
City of Jacksonville, Adult Services Division September 1999 - September 2000
Education
University of North Florida 1992 — 1997
Master in Health Administration, Nursing Home Administration
The UPS Store 5635 February 2006 - Present
Blue Cross Blue Shield of Florida September 1996 - September 2007
Lockheed Martin September 1984 - September 1996
Skills
Digital Printing, Shipping, Business Cards, Direct Mail, Custom Invitations, Packaging, Notary Public, Fax, Letterhead, Photoshop, Photo Restoration, Photo Editing, Photo Scanning, Slide Scanning, Website Services, Mailbox Services, Binding, Laminating, Notepads, Copying & Printing, Self-Inking Stamps, Negative Scanning, Brochures, Flyers, Marketing Materials, Postcards, Doorhangers, Passport Photos, Technical Leadership, Process Improvement, Small Business, Systems Analysis, Analysis, Scanners
Education
University of Maryland College Park 1984 — 1989
Bachelors of Science (B.S.), Electrical Engineering, Mathematics
Cross Walk Christian Education and Training 2010 - Present
Internal Revenue Service September 2000 - May 2003
Blue cross blue shield of Florida September 1995 - April 1997
Blue Cross Blue Shield of Florida October 1993 - August 1995
Blue Cross Blue Shield of Florida July 1988 - September 1993
Blue Cross Blue Shield of Florida June 1985 - June 1988
Skills
Teaching, Problem Solving, Project Management, Project Planning, Group Facilitation, Counceling, Program Development, Problem Analysis, Synthesizing, Social Listening, Listening to customers, Planning and Organizing, Strategic Thinking, Leadership, Training, Microsoft Office, iWork, Social Media, Instructional Design, Writing, Management, Leadership Development, Personnel Management, Time Management, Analysis, Administration, Nonprofits, Facilitation
Education
Conservative Theological University 2006 — 2009
Master of Divinity (M.Div.)
St. John's River Community College of Florida 2000 — 2002
Technical Certification in Computer Programming, Webpage Design
University of North Florida 1982 — 1985
Master of Education (M.Ed.), Employee Counseling
Winthrop University 1976 — 1980
Bachelor of Arts (B.A.), Psychology
The Walt Disney Company July 2014 - Present
KPMG August 2011 - July 2014
Ernst & Young January 2009 - April 2009
Blue Cross Blue Shield of Florida August 2008 - December 2008
The Home Depot July 2004 - August 2008
Skills
External Audit, Internal Audit, Financial Reporting, Financial Analysis, Internal Controls, Statutory Accounting, US GAAP, Financial Accounting, Insurance, Engagement Management, SEC filings, CPA, Sarbanes-Oxley, GAAP, Assurance, SEC Filings, Sarbanes-Oxley Act, Auditing
Education
University of North Florida
Master of Accountancy, 3.8 GPA
Black Diamond Performance Reporting, LLC October 2011 - Present
Merrill Lynch October 2005 - March 2011
Blue Cross Blue Shield of Florida 2002 - 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Financial Analysis, Access, Investments, Salesforce.com, Process Improvement, Risk Management, Team Building
Education
University of North Florida 1998 — 2002
Finance, General
Florida Blue April 2014 - Present
Florida Blue July 2013 - April 2014
Blue Cross Blue Shield of Florida January 2009 - July 2013
Skills
Visio, Project Management, Microsoft Office, Business Analysis, Customer Service, MS Project, Process Improvement, SharePoint, Budgets, Team Management, Program Management, Microsoft Project, Vendor Management, Leadership, Management, SDLC
Education
University of North Florida - College of Business Administration 2007 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.4
University of North Florida 2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing, 3.7
Humana June 2013 - Present
Kemper Corporation March 2012 - January 2013
Blue Cross Blue Shield of Florida December 2010 - January 2012
Wyzant - Club Z - Independent October 2009 - December 2010
Skills
Statistics, SQL, SAS, Data Management, Insurance, Data Analysis, SDLC, Predictive Modeling, Data Mining, Statistical Modeling, Analytics, Predictive Analytics, SAS programming
Education
University of North Florida
Mathematics
Oregon State University 2007 — 2009
Statistics
University of Florida 2004 — 2007
BS/BS, Mathematics/Statistics
C2C Solutions (TMF Health Quality Institute) August 2011 - Present
Blue Cross Blue Shield of Florida February 2011 - August 2011
Blue Cross Blue Shield of Florida June 2006 - February 2011
First Coast Service Options, Inc. 2005 - 2006
First Coast Service Options, Inc. 2004 - 2004
First Coast Service Options, Inc. 2001 - 2003
Blue Cross Blue Shield of Florida 1995 - 2001
Skills
Process Improvement, Medicare, Health Insurance, Budgets, Project Management, Health Policy, Management, Healthcare, Human Resources, Provider Relations, Cross-functional Team..., Data Analysis, Talent Management, Team Leadership, Organizational..., Operations Management, Access, Managed Care, Certified Project..., PMP, Employee Training, Technical Writing, Internal Communications, Microsoft Excel, Staffing Analysis, Operational Planning, Cost Management, Problem Solving, Budget Management, Strategic Planning, Communication Written, Training & Development, Claims Appeals, Contract Management, Business Development, Claims Management, Customer Service..., Performance Management, Client Relations, Contract Proposals, Quality Management, Risk Management, Risk Mitigation, Regulatory Compliance, FAR, Business Profitability, Relationship Management, Team Mentoring, Staff Development, Stakeholder Management
Education
University of North Florida 1990 — 1994
BS, Natural Science
Bank of America December 2014 - Present
University of Miami Jacksonville Alumni Club July 2014 - Present
Bank of America Merrill Lynch May 2010 - December 2014
Bank of America December 2009 - January 2011
Bank of America June 2009 - May 2010
Bank of America May 2007 - October 2008
Tyco Fire & Security January 2005 - May 2007
Citibank April 1999 - September 2000
Blue Cross Blue Shield of Florida October 1984 - March 1999
Skills
Business Process..., Process Improvement, Strategy, Program Management, SDLC, Project Management, Agile Methodologies, Mergers, Marketing Strategy, Scrum, Public Speaking, Business Analysis, PMO, CRM, Cross-functional Team..., Customer Experience, Vendor Management
Education
University of Miami
Master of Science in Technology and Quality Management, Engineering
Edward Waters College
Bachelor of Business Administration, Business, Organizational Management
Florida State College
Associate of Science, Computer Programming / Main Frame Applications
Blue Cross Blue Shield of Florida March 2011 - Present
UBS Financial Services Inc. November 2006 - March 2011
Morgan Stanley March 1999 - November 2006
Milwaukee Brewers Baseball Club June 1992 - June 1998
Education
University of North Florida 1989 — 1994
Bachelor's of Business Administration, Accounting
The Main Street America Group June 2012 - Present
Florida Blue 2010 - 2012
Blue Cross Blue Shield of Florida 2007 - 2010
Florida Blue 2005 - 2007
Florida Blue 2001 - 2005
Blue Cross Blue Shield of Florida 1998 - 2001
Prudential Insurance 1989 - 1998
Skills
Budget, Six Sigma, Advertising, Vendor Management, Business Analysis, Project Management, Insurance, Analytics, Business Intelligence, PMP, Project Charter, Yellow Belt, Forecasting, Vendor Management Skills, Requirements Gathering, JAD, Budgets, Cross-functional Team..., Employee Benefits, Business Process..., Agile Methodologies, Change Management, Visio, Management, Program Management, Project Planning, Training, Analysis, Strategy, Strategic Planning, Leadership, Healthcare, Integration, Agile Project Management, Product Development, PMO, SharePoint, Marketing, IT Management, Scrum, Lean IT, Business Planning, Health Insurance, Risk Management, MS Project, Requirements Analysis, Business Requirements, CRM, Business Process, Team Leadership
Education
University of North Carolina at Charlotte
BA, Economics & Business Admin.
Florida Blue February 2011 - Present
Blue Cross Blue Shield of Florida March 1999 - February 2011
CFO Services, Inc. 1998 - 1999
Citizens-Jackson County Bank 1988 - 1994
Blue Valley Federal 1987 - 1988
Kansas City Bancshares, Inc. 1983 - 1986
Skills
Insurance, Budgets, Financial Analysis, Healthcare, Strategy, Management, Business Process..., Business Planning, Due Diligence, Business Development, Process Improvement, Analysis, Finance, Leadership, Strategic Planning
Education
University of North Florida
MBA
University of Wisconsin-Madison 1991 — 1993
Graduate School of Banking
Avila University
BSBA, Finance/Accounting
Beaver Street Fisheries 2010 - Present
Blue Cross Blue Shield of Florida 2008 - 2009
Tree of Life 2007 - 2008
Blue Cross Blue Shield of Florida 2006 - 2007
Winn Dixie Stores 1998 - 2006
Skills
Process Improvement, Forecasting, Training, Budgeting, Financial Analysis, Business Analysis, Business Intelligence, Analytics, Sales, Income Statement, Finance, Requirements Gathering, Team Leadership, Program Management, Account Reconciliation, Financial Forecasting, CRM, Leadership, Management Consulting, Accounts Receivable, Retail, Data Modeling, Quality Assurance, Cost Accounting, New Business Development, Continuous Improvement, Strategic Financial..., Marketing, Data Mining, Managerial Finance, Accounts Payable, Supply Chain Management, SQL, Project Planning, Financial Accounting, Merchandising, Financial Statements, Direct Marketing, Negotiation, Financial Planning, P&L
Education
University of North Florida - College of Business Administration 1996 — 1998
BBA
Flagler Hospital January 2015 - Present
Georgetown Hospital System July 2012 - January 2015
Blue Cross Blue Shield of Florida June 2011 - June 2012
Solantic December 2010 - April 2011
University of North Florida April 2009 - April 2011
Convergys October 2007 - August 2009
Horizon Consulting Group May 2007 - August 2007
United States Navy January 1998 - January 2002
Skills
EHR, Process Improvement, Software Documentation, HIPAA, Leadership, Analysis, EMR, Access, Healthcare Management, Project Management, eClinical Works, Outlook, SDLC, System Administration, Active Directory, Training, Medical Billing, SharePoint, Change Management, Management, Troubleshooting, Healthcare Information..., CPOE, Certified Trainer, Healthcare Reimbursement, Healthcare improvement, Healthcare, Data Analysis, Healthcare Consulting, Healthcare Industry, Medicare, Practice Management
Education
University of North Florida 2009 — 2012
Masters, Health Administration
University of North Florida 2006 — 2008
Bachelor of Science, Healthcare Administration
Blue Cross Blue Shield of Florida August 2006 - Present
Blue Cross Blue Shield of Florida October 2002 - August 2005
Skills
Data Warehousing, Databases, ETL, Data Modeling, Oracle, SQL, Unix
Education
University of North Florida 2002 — 2006
Computer Information Systems, Computer Science, Business
Analytics Partners, Inc. January 2014 - Present
Blue Cross Blue Shield of Florida October 2004 - December 2013
Blue Cross Blue Shield of Florida June 2002 - October 2004
Blue Cross Blue Shield of Florida June 1998 - June 2002
Florida Blue June 1993 - June 1998
Skills
PeopleSoft, Data Warehousing, Budgeting, Financial Reporting, Forecasting, Business Intelligence, Accounting, Analytics, Budgets, Cross-functional Team..., Access, Training, Project Management, Process Improvement, OBIEE, Requirements Analysis, Business Analysis, Visio, SharePoint, SDLC, Change Management, Analysis, Strategic Planning, Enterprise Software, SAS, Business Intelligence..., Requirements Gathering, Software Development, Vendor Management, Data Modeling, Business Process..., Enterprise Architecture, Integration, Systems Analysis, Software Documentation, Data Integration, ETL, Data Analysis, IT Strategy, Databases, Business Requirements, Business Process
Education
University of North Florida - College of Business Administration 1994 — 2001
MAcc, Master of Accountancy
Blue Cross Blue Shield of Florida September 2010 - Present
CEVA Logistics July 2005 - September 2010
Education
University of North Florida - College of Business Administration
Bachelors, Accounting
Crowley Maritime March 2011 - Present
Blue Cross Blue Shield of Florida January 2007 - March 2011
General Electric September 2003 - November 2006
Skills
SDLC, Business Analysis, Business Requirements, Six Sigma, Gap Analysis, Rational Unified Process, Process Mapping, Business Process..., Software Project..., Process Engineering, System Requirements, Systems Analysis, System Testing, Requirements Analysis, Requirements Gathering, Requirements Management, Requirements..., Software Requirements, Health Insurance, Transportation..., Logistics Management, IBM Mainframe, Rational Rose, Rational Software..., SQL, Business Intelligence, RUP, Rational XDE, User Acceptance Testing, Visio, Business Process Mapping, Process Improvement, Vendor Management
Education
University of Mumbai 1998 — 2002
Bachelor of Engineering, Electrical Engineering
KV IIT Powai 1993 — 1998
Science
EverBank December 2014 - Present
EverBank April 2012 - December 2014
Blue Cross Blue Shield of Florida April 2004 - February 2012
Blue Cross Blue Shield of Florida August 1998 - March 2004
Maryland Health Insurance Network February 1998 - June 1998
Steel Authority of India Limited, India September 1994 - June 1995
Skills
Abinitio, Unix Shell Scripting, Data Warehousing, Oracle E-Business Suite, ETL, PL/SQL, OBIEE, Databases, Testing, Programming, Data Integration, Data Modeling, Business Intelligence, Business Objects, Data Migration, Oracle SQL, Unix, DB2, Database Design, SQL, Talend, Business Analysis, Ab Initio, Software Project..., Requirements Gathering, SharePoint, Talend Open Studio, SDLC, Oracle, Requirements Analysis, Visio, MS Project, Program Management, Enterprise Architecture, Microsoft SQL Server, Visual Basic, User Acceptance Testing, Systems Analysis, Shell Scripting
Education
University of North Florida - College of Business Administration 2008 — 2010
MBA, General Business
M.S university 1990 — 1994
Bachelor of Engineering (B.E.), Metallurgical Engineering
Savana, Inc. January 2015 - Present
Savana, Inc. May 2012 - Present
Riverside Avondale Preservation January 2011 - Present
Kyn 2013 - 2013
Intellitack January 2008 - December 2012
Microsoft January 2004 - January 2008
Blue Cross Blue Shield of Florida September 2001 - January 2004
Skills
Windows Server, SQL Server, SharePoint, .NET, Android, Web Development, HTML, Mobile Applications, Software Development, ASP.NET, Java, Programming, CSS, Visual Studio, XML, JavaScript, Architecture, Windows, Web Services, SQL, Mobile, C#, Agile, jQuery, Software Project..., Objective-C, Eclipse, Software Design, C, CMS, Augmented Reality, Microsoft SQL Server, Microsoft Office..., Agile Methodologies, Enterprise Software, Microsoft Technologies, SDLC, Integration, Agile Project Management
Education
University of Nebraska at Omaha 1995 — 1999
Lender Processing Services February 2010 - Present
OptaComp, a Blue Cross Blue Shield company September 2008 - May 2009
Life and Specialty Ventures 2007 - 2008
Life and Specialty Ventures December 2005 - December 2006
Blue Cross Blue Shield of Florida May 2001 - December 2005
Blue Cross Blue Shield of Florida May 1992 - June 2000
Florida State College at Jacksonville 1993 - 1996
CSX Technology 1989 - 1992
Computer Power, Inc. 1986 - 1989
Education
University of Phoenix 1996 — 2000
MBA, Technology Management
University of North Florida
BS, Computer and Information Science
University of North Florida - College of Business Administration
BBA, Management
US Navy Reserves 2008 - Present
Blue Cross Blue Shield of Florida October 1997 - Present
Skills
Leadership, Navy, Military, Analysis, Security Clearance, Government, Security, DoD, Intelligence Analysis, Intelligence
Education
University of North Florida 1999 — 2002
Bachelor of Arts (B.A.), Criminal Justice and Corrections
St. John's River Community College 1995 — 1997
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Florida Blue March 2012 - March 2015
Blue Cross Blue Shield of Florida June 2011 - March 2012
Blue Cross Blue Shield of Florida January 2006 - June 2011
Blue Cross Blue Shield of Florida July 2002 - December 2005
BlueCross Blue Shield of Florida February 2000 - June 2002
Skills
Business Communications, Decision Making Skills, Building Relationships, Business Analysis, Cross-functional Team..., Process Improvement, Leadership, Strategy, Data Analysis, Analysis, Management, Training, Integration, Vendor Management, Team Building, Visio, Organizational..., Program Management, Insurance, Change Management, Health Insurance, Business Process..., Team Leadership, Business Process, Strategic Planning, Employee Benefits, Business Requirements, Healthcare, Medicare, Customer Service, Project Management, Managed Care
Education
University of North Florida 1998 — 2011
Masters, Business Administration
University of North Florida 1998 — 2002
Bachelors of Arts, and Science
Bold Dish, Inc. June 2009 - Present
Vault.com February 2011 - March 2012
First Coast Coaches Association January 2010 - November 2011
Accenture March 2006 - November 2009
Blue Cross Blue Shield of Florida June 2004 - February 2006
Blue Cross Blue Shield of Florida June 2001 - June 2004
Skills
Project Management, Marketing, Change Management, Communications Planning, Management Consulting, Strategic Planning, Program Management, Business Strategy, Public Speaking, Marketing Strategy, Coaching, Marketing Communications, Leadership, Vendor Management, Strategy
Education
CoachU 2009 — 2009
Professional Coaching
University of North Florida - College of Business Administration 1998 — 2001
B.S., Double Major: Marketing & Management
Blue Cross Blue Shield of Florida 2009 - Present
UPS 2001 - 2010
Skills
SQL, IBM Rational Tools, Systems Analysis, Software Quality..., Regression Testing, Requirements Gathering, SDLC, Data Mapping, Integration, Data Warehousing, Quality Center, DB2, Visio, User Acceptance Testing, SharePoint, Business Process, Quality Assurance, Test Cases, System Testing, Software Documentation, ETL, Requirements Analysis, Business Requirements, HP Quality Center
Education
University of North Florida 2003 — 2005
BA, Business Management
Florida State College at Jacksonville 2008 — 2009
Technical Certificate – Database Development Specialist, Information Technology
Florida Blue September 2013 - Present
Blue Cross Blue Shield of Florida August 2011 - Present
Enable Consulting Services, LLC 2011 - Present
Foundation Fighting Blindness February 2009 - April 2012
University of North Florida December 2009 - August 2011
Baptist Health July 2008 - December 2009
Skills
Analytics, Consulting, Disability Relations, Research, Business Intelligence, Community Development, Disabilities, Awareness, Workforce, Non-profits, Event Planning, Leadership, Staff Development, Fundraising, Grant Writing, Public Speaking, Volunteer Management, Healthcare, Community Outreach, Social Networking, Organizational..., Strategic Planning, Marketing, Recruiting, Nonprofits, Strategy, Editing, Program Management, Analysis
Education
University of North Florida 2010 — 2011
Ed. M., Disability Services
University of North Florida 2003 — 2007
BA, Psychology
The Home Depot December 1998 - Present
Blue Cross Blue Shield of Florida September 1997 - December 1998
Blue Cross Blue Shield 1994 - 1998
Blue Cross Blue Shield of Florida November 1996 - September 1997
TPC Sawgrass 1990 - 1992
Skills
Unix, Eclipse, Java Enterprise Edition, WebSphere Application..., Web Services, Software Development
Education
Los Alamitos High School 1900 — 2012
University of North Florida 1992 — 1995
BS, Information Systems, minor in Business Administration
Oracle September 2008 - Present
Oracle July 2007 - September 2008
Hyperion Solutions August 2003 - July 2007
Brio Software March 2000 - August 2003
Bank of America 1996 - 2000
Blue Cross Blue Shield of Florida 1991 - 1996
Skills
Business Intelligence, OBIEE, Enterprise Software, EPM, Essbase, SaaS, Data Integration, Dashboard, Business Performance..., ERP, Data Warehousing, Business Intelligence..., Hyperion Planning, Master Data Management, OLAP, Oracle E-Business Suite, Big Data, Analytics, Oracle, Software Industry, Pre-sales, Professional Services, Business Analytics, ETL
Education
University of North Florida - College of Business Administration 2005 — 2008
MBA
University of North Florida 1992 — 1996
Bachelor of Science (B.S.)
VyStar Credit Union February 2012 - Present
Healthcare Supply Solutions February 2009 - February 2012
SiteSecure, Inc. 2005 - 2009
Shands Jacksonville 2002 - 2005
Blue Cross Blue Shield of Florida 1999 - 2002
Skills
Computer Hardware, Data Center, Business Analysis, Disaster Recovery, IT Management, IT Operations, Integration, Active Directory, Security, System Administration, Troubleshooting, Visio, Servers, Technical Support, Software Documentation, Virtualization, Microsoft Exchange, Network Security, VMware, Network Administration, Windows, Networking, Information Technology, Firewalls, Operating Systems, Windows 7, Project Management, Computer Security, Network Design, Change Management, Process Improvement, ITIL, Team Leadership, Windows Server, Customer Service
Education
University of North Florida 1998 — 2003
BS, Computer Science
Times-Union Media February 2012 - Present
St. Augustine Record February 2012 - Present
ING April 2007 - January 2012
The Florida Times Union April 2005 - April 2007
MHF February 2002 - August 2003
RMI (Reinsurance Management, Inc.) August 1998 - August 1999
Blue Cross Blue Shield of Florida July 1985 - March 1997
Blue Cross Blue Shield of Florida July 1985 - March 1997
Skills
Benefits, FMLA, Compensation, Interviewing, Employee Relations
Education
University of North Florida 1979 — 1983
BBA, Finance
Fidelity National Financial (NYSE:FNF) October 2014 - October 2015
Florida Blue June 2011 - October 2014
Blue Cross Blue Shield of Florida October 2006 - June 2011
JPMorgan Chase January 2005 - October 2006
Wells Fargo (Formerly Wachovia) March 2003 - January 2005
Bank of America September 1990 - March 2003
Skills
Visio, SharePoint, Management, Requirements Analysis, Training, Brainshark, MS Project, Microsoft SharePoint, Microsoft InfoPath..., Oracle Business..., IBM Web Content...
Education
University of North Florida 1990 — 1998
BS, Marketing and Management
Norman High
Health Advocate & Liaison for the Public September 2013 - Present
Enroll America September 2013 - Present
Kelly Services September 2013 - June 2014
Blue Cross Blue Shield of Florida November 2003 - April 2013
Florida Blue March 2001 - November 2003
Florida Blue January 2000 - March 2001
Sears, Roebuck and Co. February 1997 - June 1999
HCR Manor Care 1999 - 1999
Winn-Dixie June 1994 - February 1997
Skills
Health Insurance, Insurance, HIPAA, Claims Management, Brokers, Health Savings Accounts, Long-term Care, Risk Assessment, Healthcare Industry, Healthcare Management, Health Care Reform, Microsoft Word, Sales, Microsoft Excel, Leadership Development, Microsoft Office, Coaching, Event Planning
Education
University of North Florida 1995 — 1999
Bachelor of Science (BS), Health/Health Care Administration/Management
Florida State College of Jacksonville
Bachelor of Science (B.S.), Educator Preparation Institute
HealthPlus of Michigan November 2008 - August 2015
Mid-Michigan Surgery and Endoscopy Center February 2007 - July 2008
Blue Cross Blue Shield of Florida October 2006 - February 2007
Blue Cross Blue Shield of Florida December 2001 - October 2006
Blue Cross Blue Shield of Florida May 1997 - November 2001
Florida Blue June 1992 - May 1997
Skills
Healthcare, Strategic Planning, Medicare, Health Insurance, Managed Care, Healthcare Management, Change Management, CRM, Project Management, Medicaid, Consulting, Process Improvement, Leadership, Data Warehousing, HIPAA, Insurance, Healthcare Information..., Data Analysis, Market Research, Salesforce.com..., Informatics, Market Development, Program Management, Enterprise Content..., Health Information..., Management, Team Building, Business Analysis, Vendor Management, Strategy, Analysis, Employee Benefits, SDLC, Marketing, Cross-functional Team..., Information Technology, Budgets, Competitive Analysis, Business Process..., Business Intelligence, Visio
Education
Stephen M. Ross School of Business, University of Michigan
Executive Education Program, Competitive Marketing
Virginia Commonwealth University
Bachelor of Science, Medical Record Administration / Health Information Management
Availity July 2010 - Present
Blue Cross Blue Shield of Florida August 2006 - July 2010
Blue Cross Blue Shield of Florida 2002 - 2006
Skills
Data Warehousing, Business Intelligence, ETL, Data Management, Databases, Data Analysis, Information Management, SQL, Cognos, Informatica, Data Warehouse..., OBIEE, Master Data Management, TM1, Initiate, HL7, Healthcare Industry, Healthcare Information..., Data Mining
Education
University of North Florida 2001 — 2006
Information Systems, Information technology
Florida Blue October 2011 - Present
University of North Florida December 2007 - September 2011
Blue Cross Blue Shield of Florida February 2000 - December 2007
Skills
Visio, Analysis, Microsoft Excel, Team Leadership, Microsoft Word, PowerPoint, Outlook, Access, Data Analysis, Microsoft Office, Process Improvement, Financial Reporting, Training, ERP, Accounts Payable, Leadership, Troubleshooting, Software Documentation, PeopleSoft
Education
University of North Florida - College of Business Administration 1998 — 2002
Masters of Business Administration, Management
University of North Florida - College of Business Administration 1994 — 1998
Bachelor of Business Administration, Finance
Analytics Partners, Inc. January 2002 - Present
RPF Consulting 2004 - 2008
Blue Cross Blue Shield of Florida 2000 - 2003
Skills
Data Warehousing, Business Intelligence, ETL, Data Integration, Data Modeling, Business Analysis, SDLC, Dashboard, Requirements Analysis
Education
University of North Florida 1992 — 1997
Bachelor of Science (B.S.), Statistics
Mandarin High School 1990 — 1992
Bank of America January 2010 - Present
Blue Cross Blue Shield of Florida January 1995 - January 2010
Education
University of North Florida
Masters of Health Care Administration, Health/Health Care Administration/Management
Information Control Company July 2013 - August 2015
City of Jacksonville February 2013 - May 2013
Blue Cross Blue Shield of Florida October 2009 - April 2012
Skills
Data Warehousing, SSRS, SDLC, ETL, Microsoft SQL Server, Visio, SQL, Databases, Business Intelligence, T-SQL, Systems Analysis, Requirements Analysis, Crystal Reports, Requirements Gathering, Business Analysis, Data Warehouse
Education
University of North Florida 2007 — 2013
Bachelor of Science (BS), Information Science/Studies
Blue Cross and Blue Shield of Florida August 2010 - Present
Blue Cross Blue Shield of Florida February 2008 - August 2010
Blue Cross Blue Shield of Florida March 2001 - August 2010
Education
University of North Florida 2011 — 2011
Effective Business Writing and Grammar, 2001
University of North Florida 2011 — 2011
Project Management (PMP) Fundamentals, 2011
Blue Cross Blue Shield of Florida March 2011 - Present
Florida Blue September 2008 - March 2011
Florida Blue June 2007 - September 2008
Florida Blue May 2006 - May 2007
Florida Blue May 2004 - May 2006
Skills
Claim, Retail, Health Insurance, Insurance, Data Entry, Customer Service, Access, Outlook, HIPAA, Call Centers, Microsoft Excel, Medicare, PeopleSoft, Microsoft Office, Employee Benefits, Process Improvement
Education
University of North Florida - College of Business Administration 2010 — 2014
Bachelor's degree, Business Administration and Management, General
Blue Cross Blue Shield Association September 1999 - Present
Blue Cross Blue Shield of Florida March 1998 - September 1999
BarnettBank August 1995 - March 1998
Skills
Insurance, Health Insurance, HIPAA, Training, Managed Care, Process Improvement, Project Management, Vendor Management, Business Analysis, Employee Benefits, Requirements Gathering, Medicare, Strategic Planning, Healthcare, Human Resources, Risk Management, SDLC, Visio, Data Analysis
Education
University of North Florida 1993 — 1995
BA
Florida Blue 2013 - Present
Blue Cross Blue Shield of Florida July 2007 - October 2013
Skills
Product Management, Cross-functional Team..., Managed Care, Healthcare, Product Development, Agile Methodologies, Product Marketing, Competitive Analysis, Business Analysis, Analytics, Product Launch
Education
University of North Florida 1993 — 1997
Bachelor's degree, History
BlueCrossBlueShield of Florida 2005 - Present
Blue Cross, Blue Shield of Fl September 2001 - Present
BCBSFL 2001 - Present
Blue Cross Blue Shield of Florida 2005 - September 2012
Blue Cross & Blue Shield of Fla 1974 - 2008
Skills
Software Development..., Project Management Tools, SDLC, PMP, Vendor Management, HIPAA, Process Improvement, Visio, Healthcare, Program Management, Business Analysis, Health Insurance, Healthcare Information..., SharePoint, Project Management, Requirements Analysis, Cross-functional Team..., Six Sigma, MS Project, Requirements Gathering
Education
University of North Florida - College of Business Administration 1979 — 1981
MBA, Business and Computer Science
Money Pages September 2009 - Present
Zuriel Publishing February 2006 - September 2009
Blue Cross and Blue Shield of Florida December 1999 - February 2006
Blue Cross Blue Shield of Florida May 1998 - December 1999
AT&T May 1996 - May 1998
AT&T May 1993 - May 1996
Skills
Marketing, Sales, Management, Sales Management, Start-ups, Strategy, Marketing Strategy, Public Relations, Marketing Communications, Public Speaking, Health Insurance, Leadership, Franchising, Direct Mail, General Aviation, Advertising, New Business Development, Strategic Planning
Education
University of North Florida 2002 — 2004
Masters, Public Administration
University of North Florida 1994 — 2001
BA, Political Science, Communications
Airwolf Aviation Flight School 2008 — 2009
Certificate, Private Pilot
Mandarin High
Healogics, Inc. November 2013 - Present
Blue Cross Blue Shield of Florida May 2010 - Present
BCBSFL May 2010 - Present
BlueCross BlueShield of Florida 2003 - May 2010
Chase Paymentech January 2000 - January 2003
Skills
SDLC, Visio, DB2, SharePoint, SQL, Data Warehousing, ETL, Requirements Analysis, Business Intelligence, Business Analysis, Data Modeling, Microsoft SQL Server, SSIS, Requirements Gathering, Systems Analysis
Education
University of North Florida 2005 — 2008
Citra Health Solutions May 2015 - Present
SourceFuse Technologies December 2014 - April 2015
Incepture January 2011 - December 2014
Blue Cross Blue Shield of Florida August 2009 - December 2010
Triserv Alliance LLC March 2009 - July 2009
Availity July 2004 - February 2009
CitiStreet, LLC 2003 - 2004
BCBSF 1993 - 2002
Skills
Vendor Management, Healthcare, Business Analysis, Project Management, Process Engineering, Program Management, SDLC, Process Improvement, Change Management, Requirements Analysis, Team Building, Insurance, Visio, Strategic Planning, Product Management, Cross-functional Team..., Integration, Business Intelligence, Analysis, Software Documentation, Business Process..., CRM, Strategy, Management, Leadership, SharePoint, IT Strategy, Requirements Gathering
Education
University of North Florida - College of Business Administration
Bachelor's Degree, Management/ Marketing
Retired December 2014 - Present
Aetna June 2012 - December 2014
Humana May 2005 - June 2012
Ajilon July 2004 - May 2005
Blue Cross Blue Shield of Florida 1993 - June 2004
Freddie Mac April 1985 - April 1993
Skills
HIPAA, Process Improvement, SDLC, Vendor Management, IT Strategy, Software Project..., Requirements Analysis, Business Analysis, Program Management, Healthcare Information..., Cross-functional Team..., ITIL, PMP, Business Process..., Project Portfolio..., Software Development, SharePoint, Integration, Requirements Gathering, PMO, Enterprise Architecture, Software Documentation, Agile Methodologies, Resource Management, IT Management, Information Technology, Agile Project Management, Data Warehousing, Disaster Recovery, Business Intelligence, Business Process, Business Requirements, Quality Assurance, Systems Analysis, Visio, Testing
Education
University of Massachusetts, Amherst 1972 — 1976
Bachelor of Science, Mathematics
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Mathematics
Milliman November 2014 - Present
Deloitte Consulting May 2010 - October 2014
Coventry Health Care June 2009 - May 2010
Deloitte Consulting March 2005 - May 2009
Blue Cross Blue Shield of Florida July 1999 - February 2005
Skills
Actuarial, Actuarial Science, Employee Benefits, Health Insurance, Defined Benefit, Actuarial Consulting, Financial Risk, Underwriting, Risk Management, Life Insurance, General Insurance, Enterprise Risk...
Education
University of Michigan
Bachelor of Science, Actuarial Mathematics, Computer Science
State Farm Insurance May 2012 - Present
CSC September 2009 - Present
SIRVA August 2010 - July 2012
Pfizer Pharmaceuticals March 2010 - August 2010
Kaiser Permanente September 2009 - March 2010
Blue Cross Blue Shield of Florida March 2009 - August 2009
GE /IHC Healthcare November 2006 - January 2009
Intermountain Healthcare 2006 - 2009
Axiom Systems 2006 - 2009
Weyerhaeuser March 2006 - October 2006
Skills
SDLC, Requirements Analysis, Business Analysis, Scrum, Business Intelligence, Data Warehousing, Data Modeling, Agile Methodologies, Java, Visio, Oracle, Data Analysis, Business Objects, Microsoft SQL Server, Quality Center, XML, Software Project..., SOA, ETL, Use Case Analysis, BO Web Intelligence, Telelogic DOORS, IBM DOORS, Dimensional Modeling, MEGA, Primavera P6, Business Architecture, TestLink, SSIS, Consulting, Analysis
Education
Bombay University
Bachelor's degree, Electrical and Electronics Engineering
Villanova University
Master's degree, Computer Science
Blue Cross Blue Shield of Florida May 1989 - Present
Education
University of North Carolina at Chapel Hill
Cigna September 2011 - Present
St. Petersburg College September 2012 - Present
DeVry University January 2007 - October 2011
Blue Cross Blue Shield of Florida October 1999 - September 2011
Blue Cross Blue Shield of Florida 2006 - 2009
Information Management Alternatives Plus October 1995 - October 1999
Skills
PeopleSoft, Vendor Management, Requirements Gathering, Process Improvement, Business Analysis, E-Learning, Organizational..., Requirements Analysis, Healthcare Management, Analysis, Healthy Life Styles/..., Project Management, Software Project..., Project Management..., Health Insurance, Teaching Adults
Education
University of Phoenix 2003 — 2005
MBA, Business
University of North Florida - College of Business Administration 1981 — 1985
Bachelor of Science, Marketing
Allstate Benefits April 2014 - Present
Independent Consultant April 2013 - April 2014
One Call Care Management October 2009 - April 2013
AIT Systems, Inc April 2003 - October 2009
Blue Cross Blue Shield of Florida 2005 - 2007
Healthcare Company 2000 - 2003
Alltel Information Services January 1998 - May 2000
USMC November 1991 - August 1995
Skills
Healthcare Information..., SDLC, Integration, Program Management, Enterprise Architecture, Software Development, IT Strategy, Business Analysis, Agile Methodologies, Leadership, Management, Requirements Gathering, Business Process, Databases, Project Management, Business Intelligence, SharePoint, PMP, Resource Management, Vendor Management, Business Process..., Solution Architecture, IT Management, SQL, Process Improvement, Enterprise Software, Strategy, Six Sigma, SOA, Microsoft SQL Server, Data Warehousing, E-commerce, .NET, XML, Change Management, Executive Management, Visio, Web Applications, Disaster Recovery, Software Project..., IT Portfolio, IT Enabled Business..., Architecture, Cross-functional Team..., Database Design, Team Building, Information Technology, Consulting, Strategic Planning
Education
University of North Florida 2009 — 2011
MBA, Business/Commerce, General
University of North Florida 1996 — 1998
BS, Computer and Information Sciences
Lender Processing Services, Inc August 2008 - Present
Fidelity National Information Services May 2006 - August 2008
Technology Service Partners, Inc. 2000 - 2006
Blue Cross Blue Shield of Florida 2000 - 2006
CSX 1998 - 2000
CMSI 1996 - 1998
Education
University of North Florida 1987 — 1989
BS, Computer Science
Accurity Consulting September 2007 - Present
Diamond Software Professionals, Inc. January 1998 - Present
BCBSFL March 2002 - December 2007
Blue Cross Blue Shield of Florida 2002 - 2007
Skills
SDLC, Data Modeling, Data Integration, ETL, Business Process..., Data Warehousing, Business Intelligence
Education
University of North Florida 1980 — 1985
B.S., Math, Computer Science
BCBSFL September 1999 - Present
Blue Cross Blue Shield of Florida 1999 - Present
BlueCross BlueShield of Florida 1999 - Present
BCBS FL 1999 - Present
BlueCross BlueShield of FL 1992 - Present
Education
University of North Florida
Baptist Health July 2013 - Present
Blue Cross Blue Shield of Florida October 2011 - March 2013
Florida Blue October 2011 - March 2013
Blue Cross Blue Shield of Florida May 2007 - October 2011
Skills
Vendor Management, Vendor Relations, Call Center, Contract Management, Health Insurance, Process Improvement, Medicare, Managed Care, Provider Relations, Healthcare, SDLC, Insurance, Visio, SharePoint, Siebel, Business Analysis, Six Sigma, Cross-functional Team..., Change Management, Healthcare Information..., Team Building, Leadership, Employee Benefits, HIPAA, Business Intelligence, Project Management
Education
Florida State College of Jacksonville 2007 — 2013
BS, EMT/Paramedic
University of North Florida 2005 — 2008
B.S., Healthcare Admin
Blue Cross Blue Shield of Florida July 2011 - Present
Blue Cross Blue Shield of Florida 2004 - July 2011
Skills
Managed Care, Health Insurance, HIPAA, Healthcare, Medicare
Education
University of North Florida - College of Business Administration 1991 — 1993
BBA, Business Administration
Availity April 2007 - Present
GE Money Bank September 2005 - March 2007
PHH Mortgage January 2003 - August 2005
Blue Cross Blue Shield of Florida January 1997 - December 2002
United States Army Reserve April 1988 - February 2001
Skills
Account Management, Process Improvement, Leadership, Team Building, Vendor Management, Healthcare Information..., Strategic Planning, Business Development, Strategic Partnerships, Salesforce.com, Healthcare, HIPAA, Cross-functional Team..., EDI, Customer Service, Management, Business Analysis, Call Centers, Training, Software Documentation, Strategy, Sales Process, SaaS, Program Management, Sales, Business Process..., Analysis, Project Management, Product Management, Finance, Executive Management, Insurance, CRM, Data Analysis, SDLC, Business Intelligence, Enterprise Software, Change Management, Business Process, Start-ups, Consulting, Team Leadership, SharePoint
Education
University of North Florida 1990 — 1993
Bachelor of Arts, Political Science / History
O'Connor-Richman & Associates January 2014 - Present
Optimetra, Inc. 2014 - Present
University of Miami October 2007 - April 2014
Blue Cross Blue Shield of Florida 2005 - 2007
North Broward Hospital District 1999 - 2005
Skills
Healthcare, Hospitals, Healthcare Management, Strategic Planning, Program Development, Public Speaking, Leadership, Healthcare Information..., Data Analysis, Clinical Research, Nonprofits, Policy, Research, Leadership Development, Team Building, Nurse Consulting, Healthcare Consulting, Operational Analysis, Medical Malpractice
Education
University of Miami
Masters in Nursing
University of Miami 2003 — 2005
BSN, Registered Nursing/Registered Nurse
Coursera
Availity December 2013 - Present
St. Vincent Medical Center April 2012 - December 2013
CEVA Logistics US, Inc January 2009 - April 2012
Blue Cross Blue Shield June 2008 - April 2009
Located in Louisiana BCBSFL 2005 - 2008
Blue Cross Blue Shield of Florida 2003 - 2005
Blue Cross Blue Shield of Florida 2000 - 2003
Shands Jacksonville 1995 - 1999
Fairfax Hospital January 1992 - January 1995
Memorial Medical Center January 1989 - January 1992
Skills
PeopleSoft, Employee Benefits, Employee Relations, HRIS, Deferred Compensation, Performance Management, Recruiting, Leadership Development, Human Resources, Leadership, Benefits Administration, Personnel Management, Process Improvement, Management, Training, HR Policies
Education
University of New Orleans
Bachelor of Arts, Psychology
Blue Cross Blue Shield of Florida May 2000 - Present
Prudential Insurance 1997 - 2000
Skills
Healthcare, Health Policy, Healthcare Management, Healthcare Industry, Medicaid, Healthcare Information..., Health Information..., Informatics, Process Improvement, Strategic Planning, Public Health, Vendor Management, Cross-functional Team..., Hospitals, Program Management, Leadership, Managed Care
Education
Wake Forest University 2011 — 2013
M.A. Bioethics
University of North Florida 2006 — 2008
B.S. Health, Health Administration
Blue Cross Blue Shield of Florida
Education
University of North Florida - College of Business Administration 1988 — 1990
BA, Accounting
Lord Abbett September 2005 - Present
Kemper Auto Home February 2005 - August 2005
Blue Cross Blue Shield of Florida 1999 - 2005
Skills
Equities, Fixed Income, Java, SDLC, SOA, SQL, Vendor Management
Education
University of North Florida
BS, Mathematics
Blue Cross Blue Shield of Florida November 2009 - Present
Chico's FAS Inc. May 2009 - October 2009
Verizon Wireless (formerly Alltel Communications February 2009 - May 2009
Citigroup January 2008 - December 2008
Harte-Hanks February 2007 - January 2008
City of Jacksonville 2002 - 2007
Education
University of North Florida 1988 — 1995
BA, Psychology
Florida Blue July 2010 - Present
Blue Cross Blue Shield of Florida June 2009 - July 2010
Blue Cross Blue Shield of Florida January 2004 - June 2009
Blue Cross Blue Shield of Florida 1999 - 2003
Fellowship House 1996 - 1999
Skills
Provider Relations, Health Insurance, HIPAA, Managed Care, Healthcare, PPO, HMO, Healthcare Industry, Healthcare Management, Process Improvement, Claim, Team Building, Data Analysis, Network Development, Medicare
Education
University of Miami 1988 — 1992
Bachelor of Arts, Psychology
UnitedHealth Group October 2012 - Present
Blue Cross Blue Shield of Florida May 2011 - October 2012
Blue Cross Blue Shield FL May 2010 - May 2011
Blue Cross Blue Shield FL 2007 - May 2010
Blue Cross Blue Shield FL 2005 - 2007
Blue Cross Blue Shield of Florida 2002 - 2005
American Computer Technologies (ACT) 2001 - 2002
ALLTEL 1998 - 2001
Alltel 1995 - 1998
Barr Systems August 1993 - April 1995
Skills
SDLC, Six Sigma, Process Improvement, Visio, SharePoint, Change Management, Business Analysis, Healthcare, Cross-functional Team..., Business Process..., Business Process Mapping, Software Project..., Lean Tools, Data Analysis, Business Process..., DFSS, Project Management (PMP), Banking, DMAIC, Healthcare Information..., Project Management, Leadership, Business Process, Strategy, Training, Continuous Improvement, Risk Management, Access, Management, Black Belt
Education
University of North Florida 2011 — 2015
Master of Business Administration (MBA)
University of Mount Union 1984 — 1987
Bachelor of Science, Computer Science
FIS - Fidelity Information Services November 2012 - Present
Fidelity Information Services June 2012 - November 2012
Blue Cross Blue Shield of Florida August 2011 - March 2012
ING August 2007 - December 2010
CitiStreet 2001 - 2007
Prudential Insurance Company of America 1985 - 1998
Skills
Application Development, Team Building, SDLC, Project Management, Access, Requirements Gathering, Requirements Analysis, Software Development, Business Requirements, Quality Assurance, Analysis, Software Documentation
Education
University of Mary Washington 1981 — 1985
BA, Economics
Blue Cross Blue Shield of FL 1992 - Present
Hoffmann Associates 1994 - 2006
Blue Cross Blue Shield of Florida 1992 - 1996
Chandler & Associates 1992 - 1992
Education
University of North Carolina at Chapel Hill 1978 — 1982
Bachelor of Arts, Foreign Languages
Merrill Lynch 2014 - Present
Bank of America March 2011 - April 2014
First Command Financial Planning September 2010 - January 2011
Blue Cross Blue Shield of Florida January 1998 - January 2008
Skills
Analysis, Management, Fixed Income, Finance, Financial Analysis, Mutual Funds, Training, Portfolio Management, Insurance, Visio, Investments, Banking, Project Management, Microsoft Excel, Microsoft Office, Program Management, Business Analysis, Process Improvement, Leadership, Access, Business Process..., Coaching, Cross-functional Team..., Customer Service, Customer Satisfaction, Data Analysis, Financial Services, Fixed Annuities, Microsoft Word, Marketing, Outlook, Requirements Gathering, Retirement Planning, Risk Management, Strategic Planning, Team Building, Team Leadership, Technical Writing, Securities, Bonds, Investment Strategies, Leadership Development, Equities, Wealth Management, Series 7, 401k, Financial Modeling, Series 63, Account Reconciliation, Marketing Strategy
Education
University of North Florida - College of Business Administration 2008 — 2010
Bachelors, Finance and Financial Services
Jacksonville University February 2011 - Present
SpecterCorp, Inc December 2008 - Present
Global Quality Exchange, Inc. December 2008 - February 2009
Online Insurance Services October 2002 - August 2007
Software Industries 2000 - 2002
VirtualBank 2000 - 2000
Maingate.com 1999 - 2000
Blue Cross Blue Shield of Florida 1999 - 1999
National Aeronautics & Space Administation (NASA) 1997 - 1997
Education
University of North Florida
None
Rimini Street 2009 - Present
Blue Cross Blue Shield of Florida July 1991 - October 2008
Skills
Employee Benefits, Payroll, Training, ERP, Tax, Process Improvement, Access, Microsoft Office, Team Building, Customer Service, PeopleSoft, Leadership, Finance, Software Documentation, Strategic Planning, Analysis, Business Analysis, Security, Human Resources, Management
Education
University of North Florida
BA, Education
Blue Cross Blue Shield of Florida November 1992 - March 2010
Blue Cross Blue Shield of Florida July 2004 - July 2007
Education
University of Nebraska at Omaha
BS, Education
Blue Cross Blue Shield of Florida January 1998 - Present
Barnett Bank December 1993 - December 1997
Skills
PeopleSoft, FAS109, Federal Tax, Tax Accounting, Tax Research, Financial Analysis, Tax, US GAAP, GAAP, Internal Controls, Financial Reporting, Income Tax, Tax Preparation, SEC filings, Corporate Tax, Sarbanes-Oxley Act, Process Improvement, Accounting, Analysis, Auditing
Education
University of North Florida 1997 — 2000
MAcc, Accounting, Tax
University of North Florida 1991 — 1995
BS, Accounting, Tax
Middleburg High School 1988 — 1991
Southeastern Grocers June 2014 - Present
Regency Centers 2012 - 2014
Agency for Healthcare Admininstration 2010 - 2012
American Painting Solutions, Inc. 2009 - 2010
Blue Cross Blue Shield of Florida March 1996 - March 2009
Publix Super Markets 1990 - 1995
Skills
I am a Certified..., Six Sigma trained, Continuous Process..., Performance Scorecards, Financial Analysis, Budget Process, Budget Monitoring, Oral & Written..., Operating Budgets, Performance Measurement, Root Cause Analysis, Reporting & Analysis, Trend Analysis, Trend Forecasting, Microsoft Excel, Team Management, Employee Training, Data Analysis, Relationship-builder..., Budgets, Key Performance..., Business Analysis, Six Sigma, Customer Service, Team Building, Analysis, Management, Sales, Process Improvement, Leadership
Education
University of Phoenix 2009 — 2010
B.S in Business Management, Business
University of North Florida 1989 — 1992
AA, Communications
Florida Blue August 2011 - Present
dpBrokerage, Inc. July 2010 - August 2011
Adaptive Living Concepts June 2009 - August 2011
Blue Cross Blue Shield of Florida September 1986 - December 2004
Skills
Project Management, Process Improvement, Customer Service, Team Building, Contract Management, Microsoft Excel, MS Project, Project Planning, Change Management, Insurance, Management, Sales, Leadership, Employee Benefits, Healthcare, Business Analysis
Education
University of North Florida - College of Business Administration 1984 — 1986
Management, Business
Simply Healthcare Plans November 2013 - Present
Simply Healthcare Plans November 2013 - Present
United Health Care December 2005 - November 2013
BCBSFL 1994 - 2005
Blue Cross Blue Shield of Florida 1994 - 2005
Skills
Managed Care, Utilization Management, HMO, Healthcare, Clinical Research, HIPAA, Health Policy, Health Insurance, Healthcare Consulting, Healthcare Industry, Hospitals, Healthcare Management, Insurance, Medicaid, Medicare, Medicine, PPO, Physicians, Process Improvement, Physician Relations, Revenue Cycle, Risk Management, Strategic Planning, Team Building, Training, Healthcare Information..., Management
Education
University of Miami 1984 — 1988
BSN, Nursing
Blue Cross Blue Shield of Florida December 2005 - Present
Skills
Six Sigma, Change Management, Process Improvement, Microsoft Office, Business Process..., Continuous Improvement
Education
University of Nebraska-Lincoln 1968 — 1972
B.S., Business
BCBSFL 2007 - Present
Blue Cross Blue Shield of Florida September 2006 - Present
Skills
Medicare Part D, Dentistry, Medicare, Employee Benefits, Underwriting
Education
University of North Florida
BS, INDUSTRIAL PSYCHOLOGY
Florida Blue June 2013 - March 2015
Florida Blue January 2007 - May 2013
Blue Cross Blue Shield of Florida December 1997 - December 2006
Skills
Project Management, Agile & Waterfall..., Business Requirements, Requirements Gathering, SDLC, User Acceptance Testing, Systems Analysis, Waterfall, Scrum, Business Process Mapping, Software Documentation, Business Analysis, HMO, Requirements Analysis, PPO, Access, Data Analysis, Healthcare, Documentation, Medicare, SharePoint, Process Improvement, Health Insurance, Process Mapping, HIPAA, Business Process, SAS, MS Project, PeopleSoft, Provider Relations, Visio, Excel, SQL, Analysis, Siebel, Application Design, Medicaid, Customer Relations, Agile, Requirements Management, ICD-10, Medicare/Medicaid..., Healthcare Reimbursement, 837P, 837I, ANSI X12, Customer Service, Microsoft Excel, Microsoft Project
Education
PMI INSTITUTE 2010 — 2010
Certified Associate in Project Management, Project Management
University of North Florida
Bachelor’s Degree, Social Sciences
Brown & Brown September 2010 - Present
Brown & Brown, Inc. September 2010 - May 2011
Supplemental Health Care August 2008 - April 2009
Sierra Summit Resort / WIA Care August 2004 - April 2008
California Pacific Medical Center May 2003 - October 2003
Arcadia Health Care September 2001 - June 2003
MFB Financial, Self - Insured Accounts September 1999 - May 2001
Blue Cross Blue Shield of Florida January 1976 - January 1999
Skills
Benefits Administration, Recruiting, Human Resources, Insurance, Training, Interviews, HR Policies, Customer Service, Staff Development, Claim, Life Insurance, HIPAA, Health Care Reform, Full project lifecycle..., Legal assistant,..., Disability Insurance, Workers Compensation, Health Insurance, Management, Medicare, Employee Benefits
Education
University of North Florida 2002 — 2002
Certificate in graduate level course, Health Care Practices Management
University of North Florida
BA, sociology, psychology, 3.93 GPA
Florida Community College
AA, Legal Studies
Blue Cross Blue Shield of Florida January 2009 - Present
Education
University of North Florida 2007 — 2011
Bachelors of Science, Computer and Information Sciences, Track; Information Systems
University of Virginia
M.S. Commerce, Financial Services
Tek System for Bank of America July 2010 - Present
Blue Cross Blue Shield of Florida September 2008 - October 2009
Blue Cross Blue Shield of Florida October 2006 - November 2008
Blue Cross Blue Shield of Florida September 2000 - October 2006
Southeast Toyota Distributors January 1997 - August 2000
Education
FCCJ
Kennisaw College
University of North Florida
University of Phoenix
CareCentrix, Prime Therapeutics and Main Street America Group 2012 - Present
Blue Cross Blue Shield of Florida November 1995 - December 2013
CIGNA Healthcare 1970 - 1995
Skills
Financial Analysis, Actuarial Science, Health Insurance, Risk Management, Insurance, Healthcare, Employee Benefits, Corporate Finance, Team Building, Forecasting, Underwriting, Mergers, Financial Reporting, Strategic Planning, Financial Modeling, Pricing, Health Care Reform, Mergers & Acquisitions, Cross-functional Team..., Budgets, Executive Management, Provider Relations, Process Improvement, Coaching, Managed Care, Medicare, Analysis, Enterprise Risk..., Finance, HMO, Strategic Financial..., PPO, Medicare Part D, Life Insurance, Strategy, Network Development, Medicare/Medicaid...
Education
University of Michigan - Stephen M. Ross School of Business 1968 — 1970
MBA, focus on actuarial science
Washington University in St. Louis 1964 — 1968
AB, Mathematics
University of Michigan
AXA 2013 - Present
Beacon Health Strategies January 2012 - August 2013
OptumInsight/Ingenix April 2007 - January 2012
Blue Cross Blue Shield of Florida January 2001 - July 2007
BlueCross BlueShield of Florida January 2001 - April 2007
Skills
SDLC, Requirements Gathering, Business Analysis, Visio, HIPAA, Business Intelligence, Business Requirements, Requirements Analysis, SharePoint, Data Warehousing, Microsoft SQL Server, Systems Analysis, SQL, ETL, Healthcare Information..., Data Modeling, Software Project..., Healthcare, Agile Methodologies, Analysis
Education
University of North Florida 2001 — 2003
BS, Computing and Information Sciences
Accurity Consulting, Inc. February 2014 - Present
ING April 2011 - October 2013
ING October 2006 - April 2011
Jacobson's Solutions March 2005 - March 2006
Keane Inc December 2002 - December 2004
Blue Cross Blue Shield of Florida October 1994 - September 2002
Skills
Business Analysis, Process Improvement, Employee Benefits, Vendor Management, Change Management, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Data Entry, NICE Call Recording, PeopleSoft, HRIS, Avaya, Access, Outlook, Typing, People Skills, Health Insurance, Dental Insurance, CRM, People Management, Performance Management, Insurance
Education
University of North Florida 1988 — 1990
business
Kumon Saint Petersburg-Kenneth City January 2005 - Present
Blue Cross Blue Shield of Florida June 1990 - February 1997
Clay County Schools August 1979 - July 1988
Education
University of North Florida 1977 — 1979
Bachelor of Education (BEd), Math, computer science
Blue Cross Blue Shield of Florida August 2004 - May 2007
Blue Cross Blue Shield of Florida February 2000 - August 2004
Education
University of North Florida
Bachelor in Education, ESE K-12
Bateman, Gordon & Sands, Inc. September 2010 - Present
BLUE CROSS BLUE SHIELD OF FLORIDA October 2008 - January 2010
USI Insurance Services 2010 - 2010
GATEWAY INSURANCE AGENCY December 2006 - August 2008
WINK TV June 2006 - September 2006
Education
University of Miami
Bachelor of Science, Broadcast Journalism and Political Science
St. Vincent's HealthCare June 2014 - Present
Private Practice June 2006 - Present
Sulzbacher Center January 2010 - July 2014
Blue Cross Blue Shield of Florida 1990 - 2010
Wekiva Springs and BEAM 2006 - 2009
Community Health Resources 2000 - 2001
Cherokee Health Systems 1997 - 2000
St. Vincent's HealthCare 1985 - 1990
Skills
Community Outreach, Mental Health Counseling, Teaching, Psychotherapy, Managed Care, Leadership Development, Public Speaking, Case Managment, Mental Health, Family Therapy, Personal Development, Conflict Resolution, CBT, Program Development, Behavioral Health, Strategic Planning, Crisis Intervention, Training, Healthcare Management, Team Building, Grant Writing, Program Management, Social Services, Organizational..., Wellness, Healthcare, Leadership, Research, Nonprofits, Coaching, Counseling Psychology
Education
University of Michigan
MHSA, School of Public Health
University of Wisconsin-Milwaukee
B.S., Psychology & Sociology
Webster University
Masters, Counseling
Aflac September 2012 - Present
Blue Cross Blue Shield of Florida March 2006 - September 2012
Education
University of North Florida
Blue Cross Blue Shield of Florida January 2005 - Present
Skills
Corporate Events, Process Improvement, Healthcare, Data Analysis, Health Insurance, Cross-functional Team..., SharePoint, HIPAA, Leadership, Visio, Call Centers, Managed Care, Project Management, Business Analysis, Change Management, Public Speaking, Strategic Planning, Continuous Improvement, Medicare, Six Sigma, SDLC
Education
University of North Florida 1997 — 2001
Bachelor's, Psychology
Litton Loan Servicing June 2010 - Present
Blue Cross Blue Shield of Florida June 2009 - April 2010
Education
University of North Florida
Bachelors of Science, Psychology
Blue Cross Blue Shield of Florida October 2011 - Present
Blue Cross Blue Shield of Florida October 2011 - January 2012
Kinder Care August 2011 - October 2011
Arlington YMCA June 2009 - August 2011
Holiday Inn August 2008 - June 2009
Education
Florida State College of Jacksonville
Associate, Arts
University of North Florida
Bachelors, Health Administration
Blue Cross Blue Shield of Florida December 1991 - Present
Skills
PMP
Education
University of North Florida 1994 — 1998
Master of Business Administration (MBA), Emphasis in Accounting Information Systems
University of Miami 1986 — 1991
Bachelor of Science (BSc), Computer Science
N B Forrest HS 1983 — 1986
Independent Insurance Contractor February 2009 - Present
Blue Cross Blue Shield of Florida December 1991 - December 2002
Skills
Medicare Supplements, Medicare Advantage, Medicare Part D, Healthcare, Life Insurance, Annuities, Manager, Call Center, Business Management
Education
University of North Florida 1986 — 1990
BA, Liberal Arts
Aetna March 2014 - Present
Aetna July 2012 - March 2014
Blue Cross Blue Shield of Florida June 2010 - June 2012
Florida Blue 2010 - 2012
Skills
Health Insurance, Actuarial Science, Insurance, PPO, HMO, Medicare, SAS, Employee Benefits, Medicare Part D, Access, Provider Relations, Data Analysis
Education
UNCC 2005 — 2009
Bachelor of Arts (B.A.), Mathematics
UNCC 2005 — 2009
Bachelor of Science (BS), Psychology
Blue Cross Blue Shield of Florida October 2011 - Present
Condo and Home Selector May 2005 - Present
Blue Cross Blue Shield of Florida March 2007 - October 2011
Skills
Healthcare, Account Management, Insurance, Medicare, Customer Service, Health Insurance, Team Building, Outlook, Data Entry, Administrative..., Leadership, HIPAA, Employee Benefits, Call Centers, Process Improvement, Training
Education
University of North Florida 1998 — 2002
Business Management
Blue Cross Blue Shield of Florida July 1987 - Present
Education
University of North Florida - College of Business Administration
Bachelors, Business/Accounting
Blue Cross Blue Shield of Florida May 2013 - Present
Aetna 1999 - December 2012
Prudential Financial 1996 - 1999
Skills
Health Insurance, Claim, Insurance, Process Improvement, Visio, Business Intelligence, HIPAA, Budgets, Leadership, Management, Business Analysis, Software Documentation, Employee Benefits, Vendor Management, Access, Risk Management, Call Centers, Analysis, Medicare, Healthcare, Data Analysis, Claims Management, SDLC, Requirements Gathering, Business Process..., Health Policy
Education
University of North Florida
Bachelor of Arts (BA), History
FedEx Office August 2013 - Present
Staples October 2005 - April 2013
Blue Cross Blue Shield of Florida June 2004 - November 2005
The Home Depot October 1988 - October 2003
Education
University of Miami 1984 — 1990
Bachelor of Business Administration (BBA)