Blue Cross Blue Shield of Florida
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Blue Cross Blue Shield of Florida List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Florida. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Florida Salaries. You can even request information on how much does Blue Cross Blue Shield of Florida pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Florida directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,296 Blue Cross Blue Shield of Florida employees in database. Find out everything there's to know about Blue Cross Blue Shield of Florida employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Florida Employees
Florida Blue November 2013 - Present
Blue Cross Blue Shield of Florida June 2011 - November 2013
Skills
HIPAA, Medicare, Medicaid, Provider Relations, Managed Care, Health Insurance, Healthcare Management, Healthcare, Healthcare Consulting, Healthcare Information..., Medical Billing, HMO, Medical Coding, Medical Terminology, Health Policy, ICD-9, Revenue Cycle, Insurance, Customer Service, Team Building, Training, Leadership, Process Improvement
Education
University of Phoenix 2014 — 2016
Master's Degree, Bheavioral Psychology
University of Phoenix 2005 — 2007
Bachelors, Healthcare Administration
Florida Technical College 2003 — 2004
Associates, Business Management w/CIS, A
Examination Management Services Inc. (EMSI) July 2015 - Present
AvMed Health Plans October 2008 - December 2013
Blue Cross Blue Shield of Florida August 1998 - October 2008
Skills
HMO, Insurance, Healthcare, HIPAA, Claim, Medical Terminology, PPO, Healthcare Industry, User Acceptance Testing, Underwriting, Guideline Development, Training, Auditing, Risk Assessment, Employee Benefits, Software Documentation
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor of Science, Nursing
Weichert, Realtors October 2014 - Present
Keller Williams Realty, Inc. October 2014 - Present
[object Object] April 2004 - Present
Blue Cross Blue Shield of Florida 2004 - Present
Bcbsfl 2004 - Present
Smith Barney, NY 2000 - 2002
Skills
Health Insurance, Insurance, Strategic Planning, Long-term Care, Disability Insurance, Customer Service, Life Insurance, Budgets, Financial Modeling, Accounting, Coaching, New Business Development, Term Life Insurance, Microsoft Office, Team Building, Management, Healthcare, Fixed Annuities, Real Estate, Real Estate Transactions
Education
Fordham University 1989 — 1994
Bachelor of Business Administration (B.B.A.), Economics
Fordham University, Lincoln Center NYC 1985 — 1987
Bachelor of Business Administration (B.B.A.), Economics
Teknion November 2013 - April 2015
Teknion April 2013 - October 2013
Steelcase October 2012 - April 2013
Steelcase September 2007 - October 2012
Turnstone Furniture (MyTurnstone.com) November 2004 - September 2007
Holmes & Brakel Business Interiors June 2002 - November 2004
Perdue Office May 2000 - June 2002
Saxelbye Architects May 1999 - May 2000
Blue Cross Blue Shield of Florida November 1997 - May 1999
Skills
New Business Development, Interior Design, Marketing Strategy, Strategic Planning, Space planning, Furniture, Marketing, Account Management, Project Planning, Sales, Furnishings, Business Development, B2B, Social Networking, Change Management, Move Management, Project Management, Design Research, Sales Presentations, Strategy, Facilities Management, Workplace Design, Business Strategy, Team Building, Systems Furniture, LEED, Design Thinking, Architecture, LEED AP, Contract Negotiation, Selling, Sales Management, Retail Design, Space Planning
Education
Georgia State University - J. Mack Robinson College of Business 2008 — 2009
Executive MBA, Leadership
Samford University 1993 — 1997
BA, Interior Design
ACE Home Healthcare January 2008 - Present
Wyatt Matas 2006 - 2008
Best Choice Home HealthCare, Inc 2004 - 2006
Blue Cross Blue Shield of Florida 2002 - 2004
American Disease Management 1998 - 2001
Girling Health Care 1992 - 1998
Skills
Healthcare, Mergers & Acquisitions, Healthcare Management, Medicare, Revenue Cycle, Healthcare Consulting, Managed Care, Medicaid, Healthcare Information..., Hospitals, HIPAA, Healthcare Industry, Public Speaking, Home Care, Physician Relations, Health Insurance, Meditech, Physicians, Quality Improvement, HMO, EHR, Revenue Cycle Management, Patient Safety, Process Improvement, Long-term Care, EMR, Team Building, Provider Relations, Finance, Medical Coding, Practice Management, Leadership, Medical Records, Case Management, Insurance, JCAHO, Clinical Research, Nursing, Credentialing, Informatics, Medical Compliance, Utilization Management, Medical Terminology
Education
Florida State University 1982 — 1986
BS-Accounting, Accounting and Finance
GBTA November 2011 - Present
Blue Cross Blue Shield of Florida January 2008 - April 2009
Blue Cross Blue Shield of Florida August 2007 - January 2008
Service America Enterprise, Inc. March 2005 - March 2007
American Association for the Advancement of Science April 2003 - October 2003
American Chemical Society January 2001 - January 2003
E-Satisfy.com April 2000 - November 2000
Qwest Communications September 1999 - April 2000
The Charles E. Smith Companies July 1998 - September 1999
Skills
Event Management, Promotions, Advertising, Proposal Writing, Marketing Management, New Business Development, Press Releases, Analysis, Budgets, Business Planning, Corporate Communications, Customer Service, Event Planning, Leadership, Management, Market Research, Marketing, Market Planning, Marketing Communications, Marketing Strategy, Newsletters, Program Management, Social Media, Sponsorship, Strategic Planning, Product Marketing, Public Relations, Social Media Marketing, Sales, Lead Generation, Digital Media
Education
Strayer University-Maryland 2003 — 2004
Master of Business Administration, Marketing
Howard University 1992 — 1996
Bachelor of Business Administration, Marketing
Standard Pacific Homes 2014 - Present
Dreambuilder Custom Homes, LLC 2009 - Present
Standard Pacific Homes 2007 - 2009
Standard Pacific Homes 2006 - 2007
Standard Pacific Homes 2005 - 2006
Blue Cross Blue Shield of Florida 2002 - 2005
Blue Cross Blue Shield of Florida 2000 - 2002
Blue Cross Blue Shield of Florida 1999 - 2000
Blue Cross Blue Shield of Florida 1997 - 1999
Convergys (formerly AT&T American Transtech) 1996 - 1997
Skills
Construction, Construction Management, Purchasing, Negotiation, Organizing, Customer Service, Problem Solving, Team Building, Real Estate, Management, Contract Negotiation, Marketing, Selling, Process Scheduler, Project Planning, Residential Homes, Strategic Planning, Renovation, Project Management, Contractors, Sales, CRM, Start-ups
Education
Jacksonville University 1993 — 1996
MBA, Health Care Administration
Jacksonville University 1989 — 1993
Bachelor of Science, Mathematics
MetLife May 2013 - Present
Blue Cross Blue Shield of Florida October 2010 - December 2012
Enterprise Rent-A-Car January 2008 - September 2010
CSX Transportation 2004 - 2007
INROADS 2004 - 2007
Skills
Marketing, Strategic Planning, Customer Service, Sales, Data Analysis, Event Planning, Microsoft Excel, Public Speaking, Leadership, Microsoft Office, Financial Analysis, Team Building, Insurance, Process Improvement, Customer Satisfaction, Training, Marketing Strategy, Access
Education
Florida State University - College of Business 2003 — 2007
Bachelors of Science, Marketing
Webster University
Masters of Business Administration, MBA
Florida Blue August 2013 - Present
Blue Cross Blue Shield of Florida April 2011 - July 2013
Blue Cross Blue Shield of Florida December 2010 - March 2011
Piedmont Fayette Hospital January 2010 - May 2010
Mercer University April 2009 - May 2010
North Central Health District September 2009 - February 2010
BlueCross BlueShield of Tennessee June 2009 - September 2009
Center for Rural Health and Health Disparities December 2008 - May 2009
Skills
Healthcare, Data Analysis, SPSS, Statistics, SAS, SQL, Qualitative Research, Quantitative Analysis, Health Insurance, Public Health, Epidemiology, SAS programming, Health Policy, Informatics, Statistical Modeling, Biostatistics, Data Collection, Data Mining, Predictive Modeling, Literature Reviews, SAS Programming
Education
Mercer University 2008 — 2010
Master of Public Health, Epidemiology and Bio-statistics
Georgia State University 2002 — 2007
Bachelors, Biological Sciences, Biology, and Chemistry
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Florida Blue August 2013 - January 2015
City of Jacksonville August 2013 - October 2014
Incepture, Inc. January 2011 - October 2014
Incepture, Inc. September 2009 - August 2013
TriServ Alliance, LLC March 2008 - September 2009
Blue Cross Blue Shield of Florida February 2007 - March 2008
Incepture, Inc December 2006 - March 2008
Blue Cross Blue Shield of Florida November 2001 - January 2007
Skills
SDLC, Business Transformation, Program Management, Senior Executive..., IT Transformation, New Business Development, Analysis, Business Analysis, Business Intelligence, Business Process, Business Strategy, CRM, Cloud Computing, Coaching, Consulting, Contract Negotiation, Cross-functional Team..., Data Center, Enterprise Software, Executive Management, Entrepreneurship, Healthcare, IT Management, IT Service Management, IT Strategy, Information Technology, Insurance, Leadership, Management Consulting, Networking, Outsourcing, PMP, Process Improvement, Project Management, Recruiting, Resource Management, Risk Management, SaaS, Security, SharePoint, Software Project..., Start-ups, Strategic Leadership, Strategy, Talent Management, Team Building, Team Leadership, Telecommunications, Thought Leadership, Vendor Management
Education
Jacksonville University 2001 — 2003
MBA, Business
The University of Chicago Booth School of Business
AmeriHealth Caritas March 2012 - Present
Archdiocese of Miami December 2008 - Present
American Recruiters March 2006 - February 2012
Big Brothers Big Sisters of Miami July 2005 - February 2006
Blue Cross and Blue Shield January 2000 - July 2005
Blue Cross Blue Shield of Florida January 2000 - July 2005
Blue Cross Blue Shield of Florida August 2001 - August 2002
City of Tallahassee April 1995 - December 1999
City of Tallahassee August 1993 - April 1995
Joiner Consulting January 1993 - August 1993
Skills
Counseling, Performance Improvement, Executive Coaching, Organizational..., Public Speaking, Leadership Development, Talent Management, Coaching, Healthcare, Sourcing, Onboarding, Change Management, Staff Development, Resume Writing, Management Consulting, Talent Acquisition, Employee Relations, Recruitment/Retention, Human Resources, Leadership, Process Improvement, Training, System Administration, Policy, Program Management, Recruiting, Team Building, Project Management, Interviews, Budgets, Management, Performance Management, Employee Training, Psychotherapy, Strategic Planning, Personnel Management, Consulting, Deferred Compensation, Employee Benefits, Organizational..., Hiring, Temporary Placement, Administration, Time Management, CRM, College Recruiting, Workforce Planning, Nonprofits, Succession Planning, Customer Service
Education
Florida State University 1994 — 1998
Graduate Certificate, Public Administration; Human Resources
Florida State University 1994 — 1997
Graduate, Public Administration
Southern Illinois University, Carbondale 1992 — 1993
BS, Human Resource Development
Excelsior University 1990 — 1991
B.S, History/Sociology
Mind Body Bootcamp 501c3 Nonprofit Org November 2010 - Present
Independent Consultant 2006 - Present
Power Behind Wellness April 2012 - April 2013
Internal Revenue Service 2012 - 2013
Internal Revenue Service 2008 - 2013
Puerto Rico Chamber of Commerce for Northeast Florida 2006 - 2007
Blue Cross Blue Shield of Florida 1999 - 2003
TEKsystems 1995 - 1999
Skills
Leadership, Public Speaking, Training, Nonprofits, Strategic Planning, Management Consulting, Leadership Development, Non-profits, Fundraising, Government, Time Management, Social Media, Project Management, Social Networking, Team Building, Small Business, Event Planning, Coaching, Public Relations, Organizational..., Analysis, Research, Event Management, Conflict Resolution, Community Outreach, Data Entry, Community Development, Microsoft Office, Teaching, Newsletters, Community Relations, Volunteer Management, Strategic Communications, Microsoft Word, Team Leadership, Consulting, Youth Empowerment, Resume Writing, Executive Coaching, Personal Development, Employee Training, Internal Communications, Media Relations, Teamwork, Motivational Speaking, Higher Education, Office Management, System Administration, Business Analysis, Philanthropy
Education
Harvard University 2011 — 2011
Coursework toward Masters, Business and International Relations
University of Phoenix
Bachelor's degree, Information Technology
Massachusetts Institute of Technology 2003 — 2003
Certificate, ILP for Executives
Mercer February 2008 - Present
Aon October 2006 - February 2008
The Daniel & Henry Co. April 2003 - October 2006
Anthem January 2001 - March 2003
Blue Cross Blue Shield of Florida June 1997 - November 2000
Anthem February 1996 - May 1997
Skills
Insurance, Benefits Administration, Customer Relations, Excel, Word, Strategic Planning, General Insurance, Microsoft Office, Health, Benefits, Data Analysis, Health Insurance, PowerPoint, Compliance, Research, Analysis, Policy, Negotiation, Problem Solving, Claims, Coaching, Mentoring, Employee Relations, HIPAA, Financial Analysis, Organizational..., Microsoft Word, Microsoft Excel, HRIS, Claim, Employee Benefits
Education
Fontbonne University 2002 — 2006
Bachelor of Arts in Organizational Studies
Southwestern
AST Corporation September 2013 - Present
Blue Cross Blue Shield of Florida October 2006 - April 2013
Kforce Inc. April 2006 - October 2006
Qualitek Services August 2005 - November 2005
Kforce Inc. April 2004 - August 2005
Accountemps March 2003 - December 2003
Evan Thomas Associates February 2002 - May 2002
SecurityLink from Ameritech September 1996 - December 2001
Skills
Financial Modeling, PeopleSoft, Financial Reporting, Financial Analysis, Financial Accounting, Cost Accounting, Operating Budgets, Budget, Variance Analysis, Visual Basic, Hyperion Planning, Hyperion Financial..., Hyperion EPM, EAS, Essbase, Microsoft Office, Statistical Modeling, Microsoft Excel, Microsoft Word, Access, Account Reconciliation, Process Improvement, Process Control, Project Finance, ETL, SharePoint, VBA, Balance Sheet, Trial Balance, Accounts Receivable, Accounts Payable, Fixed Assets, Fixed Asset Depreciation, Tax Returns, Sales Tax, Gross Margin, ODI, Smartview, PS Query, nVision, Budgets, Sarbanes-Oxley Act, Oracle, Accounting, Integration, Consulting, Hyperion
Education
Governors State University 1989 — 1990
BA, Business/Accounting
Southern Illinois University, Carbondale 1979 — 1983
Music and Business
Blue Cross Blue Shield of Florida December 2003 - Present
Sports Authority January 2000 - November 2003
Skills
Process Improvement, Customer Service, Strategic Planning, Leadership, Microsoft Office, Public Speaking, HIPAA, Microsoft Excel, Vendor Management, Project Management, Change Management, Microsoft Word, Program Management, Ergonomics, Interior Design, Nutrition Education, Holistic Health
Education
Florida State University 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Interior Design
Blue Cross & Shield of Florida 2005 - Present
Blue Cross Blue Shield of Florida 2001 - 2005
Blue Cross Blue Shield of Florida 1997 - 2001
Blue Cross Blue Shield of Florida 1994 - 1997
Blue Cross Blue Shield of Florida 1993 - 1994
Blue Cross Blue Shield of Florida 1989 - 1993
Skills
Process Improvement, Six Sigma, Vendor Management, Healthcare, Program Management, Cross-functional Team..., Visio, Insurance, Managed Care, Strategic Planning, HIPAA, Leadership, Team Building, Data Analysis, Change Management, Analysis, Business Analysis, Project Management, Customer Service, Strategy, SDLC, Business Process..., Training, Health Insurance, Marketing, Call Centers, Software Documentation, Access, Medicare, Management, Employee Benefits, Quality Assurance, Operations Management, Performance Management, Coaching, Risk Management, CRM, Business Process, Budgets, Team Leadership, PMP, Business Intelligence, MS Project, Project Planning, Healthcare Industry, Process Engineering, Medicaid, Executive Management, Healthcare Information..., HMO
Education
Jacksonville University 2000 — 2002
M.B.A., Business Management
Jacksonville University 1998 — 2000
B.A., Business Management
Shaw High School 1984 — 1988
One Call Care Management February 2015 - Present
Family Foundations of Northeast Florida 1994 - Present
New Management Services, LLC October 2013 - January 2015
New Management Services, LLC January 2005 - October 2013
FIS - Fidelity Information Services March 2002 - August 2004
CitiStreet 2000 - 2002
Blue Cross Blue Shield of Florida 1990 - 2000
Laventhol & Horwath 1987 - 1990
Skills
Contract Negotiation, Vendor Relations, Contract Management, Financial Management, Change Leadership, Operational Risk..., Contract Compliance, Vendor Management, Operations Management, Employee Development, Budget Development, Program Management, IT Operations, IT Management, Risk Management, Change Management, Project Management, Managerial Finance, Team Building, Management, Budgets, PMO, Governance, Cross-functional Team..., Leadership, Outsourcing, Training, Strategic Planning, Process Improvement, Strategy, Information Technology
Education
University of Tennessee-Knoxville - College of Business Administration
BS, Finance
McKesson 2014 - Present
MED3000 April 2006 - Present
Sigma Theta Tau 2008 - 2009
Blue Cross Blue Shield of Florida June 1998 - April 2006
Skills
Managed Care, Healthcare, Informatics, Case Management, Utilization Management, Leadership, Leadership Development, Management, EMR, Nursing, Population Health, Health Care Systems, HMO, Inpatient, HL7, EHR, Medicare, Healthcare Management, Hospitals, Medical Terminology, Team Building, Process Improvement, Healthcare Information..., Medicaid, Strategic Planning, Physicians, Healthcare Consulting, Healthcare Industry, Health Insurance, Customer Service, Clinical Research, Disease Management, HIPAA, Health Policy, Revenue Cycle Management
Education
Troy University 2003 — 2005
MS, Helalthcare Management
Hampton University 1990 — 1994
BSN, Nursing
American Signature Inc. May 2013 - August 2014
Buffets, Inc. January 2011 - December 2012
Ahold USA Retail 2009 - 2010
Whole Foods Market 2003 - 2009
Blue Cross Blue Shield of Florida 1999 - 2003
Harris Specialty Chemicals 1997 - 1999
Blue Cross Blue Shield of Florida 1993 - 1997
Skills
Succession Planning, Talent Management, Employee Relations, Performance Management, Deferred Compensation, Leadership Development, Strategic Planning, Labor Relations, Human Resources, Change Management, Personnel Management, Onboarding, Workforce Planning, Employee Benefits, Recruiting, Organizational..., Benefits Administration, Executive Coaching, Project Planning, HRIS, Leadership, Management, Employee Training, HR Policies, Risk Management, Talent Acquisition, Strategy, Organizational Design, Training, Employer Branding, Benefits Design, Organizational..., Employee Engagement, Internal Communications, Total Rewards Strategies
Education
Webster University 1995 — 1997
MA, Human Resource Development and Business Management
University of North Carolina at Chapel Hill 1976 — 1980
BA, Political Science
Harvard University 2009 — 2009
Executive Retail Academy
Jacksonville Sheriff Office 2002 - Present
Blue Cross Blue Shield of Florida 1999 - 2001
Skills
Visual Basic, Microsoft SQL Server, ASP
Education
Jacksonville State University 1985 — 1989
B.S., COMPUTER SCIENCE/MATH
Eli Lilly August 2002 - Present
Blue Cross Blue Shield of Florida May 1995 - July 2002
Walker Information March 1991 - April 1995
Skills
Market Research, Brand Equity, Segmentation, Healthcare, Pricing, Insurance, Consumer Insights, Market Analysis, Project Management
Education
Indiana University Bloomington 1982 — 1984
MBA, Marketing
University of Notre Dame 1978 — 1982
BA, Psychology
Team Toffolo, Inc August 1993 - Present
Winn-Dixie February 2015 - Present
Interactive Intelligence March 2014 - January 2015
Citi April 2011 - July 2013
CSX Transportation July 2010 - February 2011
Blue Cross Blue Shield of Florida March 2010 - July 2010
Applied Extrusion Technologies February 2007 - September 2009
WellPoint August 2006 - February 2007
PDS Medical Solutions, Inc January 2006 - August 2006
Ambassador Solutions September 2005 - November 2005
Skills
Project Management, PMP, MS Project, Management, Requirements Analysis, Process Improvement, Agile Methodologies, Scrum, Six Sigma, SharePoint, Leadership, Training, Team Management, Business Intelligence, Software Project..., Budgets, Project Planning, Cross-functional Team..., Strategic Planning, Agile Project Management, Microsoft Project, Customer Service, PMO, Vendor Management, Planview, Integration, IT Management, SAP, ERP
Education
Rose-Hulman Institute of Technology 2002 — 2004
MS, Engineering Management
Indiana State University 1984 — 1987
BA, Computer Science
Trivial Warfare February 2015 - Present
Adecco Group November 2014 - Present
Florida Blue November 2012 - November 2014
Blue Cross Blue Shield of Florida June 2010 - November 2012
Blue Cross Blue Shield of Florida 2006 - 2010
Skills
Health Insurance, Managed Care, Access, Employee Benefits, Insurance, Data Analysis, HIPAA, Healthcare, Call Centers, Provider Relations, Outlook, Customer Service, Medicare, Team Building, Software Documentation, Visio, Analysis, Process Improvement, SharePoint, Leadership, Medicaid, SDLC
Education
Florida State University - College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Business
University of North Florida 2003 — 2006
B.S., Communication
Collin County Community College March 2010 - Present
University of Florida August 2006 - March 2010
Gainesville Fire Rescue February 2006 - July 2006
Gainesville Police Department August 2004 - June 2006
The Robin Shepherd Group May 2004 - August 2004
City of Greenville, South Carolina January 2004 - May 2004
Blue Cross Blue Shield of Florida May 2003 - August 2003
Blue Foundation for a Healthy Florida May 2003 - August 2003
Skills
Public Relations, Social Media, Fundraising, Research, Mass Communication, Public Speaking, Strategic Communications, Press Releases, Media Relations, Editing, Event Planning, Social Networking, Newsletters, Event Management, PowerPoint, Teaching, Publications, Higher Education, Grant Writing, Marketing, Community Outreach, Grants, Volunteer Management
Education
University of Florida 2004 — 2006
M.A., Mass Communication, emphasis in Public Relations
Furman University 2000 — 2004
B.A., Communication Studies and English
Koch Business Solutions, LP June 2010 - Present
Pediatric Services of America, Inc. May 2005 - September 2009
Hewitt Associates (FKA Northern Trust Retirement Consulting) September 2000 - February 2005
Blue Cross Blue Shield Of Florida July 1987 - September 2000
Skills
Employee Benefits, Benefits Administration, Insurance, Deferred Compensation, FMLA, Change Management, Training, Succession Planning
Education
Henderson State University 1969 — 1973
BA, Psychology
LSU Shreveport
University of Arkansas at Little Rock
University of North Florida
University of Utah
Diagnostic Clinic Medical Group March 2015 - Present
Blue Cross Blue Shield of Florida October 2004 - Present
Blue Cross Blue Shield of Florida July 1995 - Present
Kemper Auto and Home Group (a Unitrin Company) June 2002 - October 2004
The Guardian Life Insurance Company, New York, NY May 2001 - May 2002
Coopers & Lybrand, CPAs, Jacksonville, FL August 1990 - July 1993
Education
Florida State University - College of Business 1987 — 1989
BS, Accouting
University of Florida 1980 — 1983
Bay High School
Body Central October 2013 - Present
Activ Technologies, Inc. June 2013 - August 2013
Maryville Technologies February 2011 - May 2013
Blue Cross Blue Shield of Florida July 2010 - February 2011
Serena Software May 2008 - February 2010
CA January 2002 - January 2008
CA January 2001 - January 2002
CA January 2000 - January 2001
CA January 1998 - January 2000
Honeywell Process Solutions January 1989 - January 1998
Skills
ITIL, PMP, Six Sigma, Enterprise Architecture, IT Service Management, Integration, SDLC, Requirements Analysis, Security, Pre-sales, Solution Architecture, IT Operations, Agile & Waterfall..., RUP Methodologies, Iterative Methodologies, Use Case Diagrams, Workflow Diagrams, Diagramming, Flow Diagrams, State Diagrams, Requirements Workshops, Experienced Business..., ReqPro, Enterprise Software, Systems Management, Disaster Recovery, Strategy, System Deployment, SaaS, Business Process, IT Management, Data Center, Consulting, Project Portfolio..., Leadership, Information Technology, Business Development, PMO, Databases, IT Strategy, Service Management, Vendor Management, Telecommunications, Professional Services, Project Management, Business Intelligence, Service Delivery, Resource Management, Infrastructure
Education
Jacksonville University 1979 — 1981
Mathematics
Georgia Southern University
Business
Johnson & Johnson September 2014 - Present
PwC Consulting September 2011 - September 2014
Fidelity National Information Services August 2005 - September 2011
Fidelity National Financial 2005 - 2007
Blue Cross Blue Shield of Florida 2001 - 2005
BlueCross BlueShield of Florida 2001 - 2005
Kanbay 1999 - 2001
Tata Motors 1998 - 1998
Skills
Middleware, Enterprise Architecture, SOA, TOGAF, SDLC, IT Strategy
Education
Gujarat University 1994 — 1998
B.S, Mechanical Engineering
Baxter Healthcare December 2011 - Present
Accenture August 2008 - December 2011
Accenture January 2001 - August 2008
Blue Cross Blue Shield of Florida January 2005 - June 2007
Culligan 2002 - 2004
Andersen Consulting July 1994 - January 2001
United States Marine Corps July 1986 - July 1990
Skills
IT Strategy, Enterprise Architecture, Solution Architecture, Insurance, Technology Needs..., Pharmaceutical Industry, Application Portfolio..., Business Analysis, Strategy, Enterprise Software, CRM, Testing, Management Consulting, ERP, Governance, Business Process..., Project Management, IT Operations, Leadership, IT Transformation, Management
Education
Illinois State University 1990 — 1994
Bachelor of Science, Computer Science
Marine Corps Communication and Electronics School 1986 — 1987
Ground Radio Repair
Lake Park
Healthfirst March 2014 - Present
Walgreens February 2013 - February 2014
Walgreens May 2010 - February 2013
Walgreens June 2009 - May 2010
Waste Management, Inc. July 2008 - January 2009
HD Supply May 2006 - July 2008
Hughes Supply October 2005 - May 2006
Blue Cross Blue Shield of Florida March 2000 - October 2005
Arnold Palmer Golf Management March 1997 - March 2000
BDK Health Management December 1993 - March 1997
Skills
Organizational..., Succession Planning, Talent Management, Organizational Design, Leadership Development, Organizational..., Organizational Change, Change Management, Coaching, Talent Development, Employee Engagement, HR Strategy, Workforce Planning, Performance Management, Talent Assessment, Management Development, Executive Coaching, 360 Feedback, Instructional Design, Learning Management, Human Capital Management, Performance Improvement, Mentoring, Leadership, Strategy, Training, HRIS
Education
Case Western Reserve University - Weatherhead School of Management 2008 — 2016
MA
University of Central Florida - College of Business Administration 1997 — 2000
Bachelor of Business Administration (BBA)
Florida State University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.)
Lake Mary Highschool
Monitronics International September 2015 - Present
Pier 1 Imports November 2014 - September 2015
BravoTECH June 2013 - October 2014
Dell July 2009 - September 2012
SpringPoint Technologies 2008 - 2009
Bank of America 2007 - 2008
Fidelity Information Services 2006 - 2007
Beeline June 2006 - August 2006
Blue Cross Blue Shield of Florida 2004 - 2006
Payformance Corporation 2003 - 2004
Skills
WCF, Microsoft SQL Server, C#, ASP.NET, .NET
Education
Oral Roberts University 2009 — 2009
CIS
Iona College 1992 — 1995
N/A, CIS
New York Institute of Technology-Manhattan/Central Islip 1985 — 1987
E.E. / C.S.
Florida Blue January 2011 - Present
Bank of America May 1996 - January 2011
Blue Cross Blue Shield of Florida February 1990 - May 1996
Computer Power October 1985 - February 1990
Skills
Data Warehousing, Enterprise Architecture, Architectures, Data Modeling, ETL, Microsoft SQL Server, Information Technology, COBOL, DB2, MySQL, Sybase
Education
University of North Florida 1986 — 1991
Master of Business Administration
Florida State University - College of Business 1982 — 1985
Mgmt Info Systems, Business, Information Technology
Novant Health March 2014 - Present
Springs Memorial Hospital April 2012 - March 2014
New World Health Corporation, Inc. April 2008 - October 2010
RJ Michaels, Inc. January 2007 - March 2008
Milhoan Creative Concepts, LLC April 2004 - December 2006
Allegiance (Foote) Health System March 1998 - April 2004
Allegiance Health (formerly Foote Health System) 1998 - 2004
Blue Cross Blue Shield of Florida March 1993 - March 1998
Riverside Hospital Jacksonville Florida 1979 - 1991
University Hospital of Jacksonville 1973 - 1979
Skills
Medical Coding, AHIMA CCA..., Strategic Planning, Targeted Advertising, Marketing Communications, Marketing, Brand Development
Education
Kaplan University 2010 — 2011
certificate, Medical Coding
Jacksonville University 1989 — 1991
MBA, Business Administration
West Virginia University 1969 — 1973
BSJ/PR, Journalism/Public Relations
Hartle Consulting November 2014 - Present
Blue Cross Blue Shield of Florida December 2013 - November 2014
Genpact - Jawood Healthcare Solutions January 2012 - December 2013
Noridian Mutual Insurance March 2013 - September 2013
WEA Trust June 2012 - January 2013
Blue Cross and Blue Shield of Minnesota January 2012 - June 2012
CSC April 2008 - December 2011
Blue Cross and Blue Shield of Louisiana January 2007 - December 2011
First Consulting Group September 2005 - March 2008
UnitedHealth Group September 2005 - December 2006
Skills
Financial Reporting, Process Improvement, Analysis, Business Process, Internal Controls, Forecasting, Financial Analysis, Budgets, Finance, Business Analysis, Management Consulting, Business Process..., General Ledger, Payroll, Project Management, Management, MS Project, Strategic Planning, Accounts Payable, Financial Statements, Cash Management, Accounts Receivable, Financial Accounting, Cost Accounting, Auditing, Managerial Finance, Variance Analysis, Internal Audit, Leadership, Software Documentation, Consulting, Invoicing, Change Management, Accounting, Sarbanes-Oxley Act, Strategic Financial..., Financial Modeling, Health Plan Consulting, SDLC, Financial Planning
Education
Indiana University-Purdue University at Indianapolis 1977 — 1982
BS, Accounting
Urban Land Institute - ULI North Florida March 2007 - Present
Boselli Clark Realty 2006 - Present
Jacksonville Civic Council June 2011 - November 2013
Armor Holdings 2006 - 2007
DSM Dyneema 2002 - 2007
Blue Cross Blue Shield of Florida 2003 - 2004
E-Dr. Network 2000 - 2001
Home Builders Insurance Services 1991 - 1995
Skills
Marketing Communications, Trade Show Management, Special Events, Marketing Strategy, Proposal Writing, Advertising, Business Development, New Business Development, Contract Negotiation, Nonprofits, Trade Shows, Program Management, Event Management, Management, Product Marketing, Sales, Strategy, SEO, Social Media Marketing, Leadership, Fundraising, Marketing Management, Community Outreach, Internal Communications, Community Development, Email Marketing, Team Leadership
Education
Jacksonville University 1987 — 1991
BA, communications, business administration, dance
Yorktown High School, Yorktown, NY 1984 — 1987
Critical Path Training February 2014 - Present
Critical Path Training, LLC January 2009 - February 2014
MMB Consulting, LLC November 2003 - April 2011
Sinelli and Associates, Inc. February 2004 - September 2008
Ramworks/ Idea Integration 1999 - 2003
Blue Cross Blue Shield of Florida 1993 - 1999
William Cook 1992 - 1992
Skills
SharePoint, Microsoft Office..., Web Development, Microsoft Office, Strategic Planning, Social Media Marketing, Enterprise Content..., Content Management, Account Management, Marketing Communications, Information Architecture, Training, Microsoft Technologies, Public Speaking, Social Media, Web Content Management, Direct Marketing, Cloud Computing, Salesforce.com, CRM, Lead Generation, Online Advertising, Email Marketing, Strategic Partnerships, Business Development, SaaS, SEO, Digital Marketing, Online Marketing, Integrated Marketing, Direct Sales, E-commerce
Education
University of Florida 1990 — 1992
BS, Advertising
Jacksonville University 1988 — 1990
Health Plan Services August 2014 - Present
Florida Blue January 2013 - August 2014
Florida Blue January 2012 - December 2012
Blue Cross and Blue Shield April 2007 - May 2012
Blue Cross Blue Shield of Florida January 2003 - January 2005
Skills
Process Improvement, Health Insurance, Healthcare, Medicare, Managed Care, Strategic Planning, Insurance, Business Analysis, Leadership, Team Building, Visio, Healthcare Information..., Performance Management, Data Analysis, SharePoint, Six Sigma, Vendor Management, HMO, Customer Service, Analysis, Budgets, Operations Management, Management, Healthcare Management, Microsoft Excel, Financial Analysis, Training, Team Leadership, HIPAA, Risk Management, Cross-functional Team..., Outlook, Access, Business Intelligence, Business Process..., Change Management, Healthcare Consulting, Healthcare Industry, Program Management, Project Management, Strategy
Education
Jacksonville University 2006 — 2007
MBA, Business
University of North Florida 1995 — 1997
BBA, Accounting
HealthCare Impact, LLC June 2010 - Present
Clinovations January 2015 - August 2015
Encore Health Resources March 2014 - November 2014
Beacon Partners October 2010 - March 2014
Curaspan, Inc. May 2009 - May 2010
McKesson Provider Technologies April 2008 - May 2009
McKesson Provider Technologies October 2004 - April 2008
Healthways, Nashville, TN July 2003 - October 2004
Premier, Inc. May 1998 - August 2003
Blue Cross Blue Shield of Florida June 1992 - May 1998
Skills
Healthcare Information..., SharePoint, Healthcare Consulting, Healthcare Management, EMR, EHR, Healthcare, Process Improvement, Informatics, Hospitals, Practice Management, Management, Integration, Ambulatory, Program Management, Management Consulting, Leadership, CPOE, Physicians, Health Information..., HIPAA, Managed Care, Performance Improvement, Clinical Research, Revenue Cycle, Strategy, Consulting, Software Implementation, Revenue Cycle Management, Case Managment, Physician Relations, Healthcare Industry, Quality Improvement, Health Policy, Inpatient, Project Management, Information Technology
Education
University of Florida 1989 — 1992
MBH/MHS
University of Florida 1989 — 1992
MBA
Florida State University - College of Business 1986 — 1988
BA
Gulf Coast Community College 1980 — 1985
AA/AS
Benefitfocus May 2014 - Present
Benefitfocus September 2013 - May 2014
Benefitfocus February 2012 - September 2013
Benefitfocus October 2010 - February 2012
Blue Cross Blue Shield of Florida May 2007 - October 2009
Blue Cross Blue Shield of Florida November 2003 - May 2007
Blue Cross Blue Shield of Florida January 2002 - November 2003
Skills
Requirements Analysis, Excel, Analysis, Testing, Documentation, Customer Relations, Process Improvement, Project Planning, Leadership, Team Leadership, Software Documentation, Microsoft Excel, Data Analysis, Microsoft Office, Business Analysis, Integration, Training, Program Management, Customer Service, SDLC, Project Management, Quality Assurance, SharePoint, Six Sigma, Access, Vendor Management
Education
Jacksonville University
BBA, Business Management
Bank of America March 2013 - Present
Bank of America December 2012 - March 2013
Bank of America October 2011 - December 2012
Bank of America June 2011 - October 2011
PHH Mortgage March 2010 - June 2011
Blue Cross Blue Shield of Florida March 2009 - January 2010
Skills
Finance, Microsoft Office, AS400, Management, Vendor Management, Analysis, Siebel
Education
Western Illinois University 1998 — 2000
Bachelor of Business, Marketing
Harper College 1995 — 1998
Associate of Science
Florida Blue April 2013 - Present
Blue Cross Blue Shield of Florida April 2011 - Present
Blue Cross Blue Shield of Florida October 2010 - April 2011
Blue Cross Blue Shield of Florida January 2005 - October 2010
Blue Cross Blue Shield of Florida January 2000 - January 2005
Blue Cross Blue Shield of Florida November 1997 - January 2000
Barnett Bank October 1994 - November 1997
Arthur Andersen LLP September 1991 - October 1994
Ernst & Young May 1989 - May 1991
Skills
Financial Reporting, Internal Controls, GAAP, Mergers & Acquisitions, US GAAP, Sarbanes-Oxley Act, Financial Analysis, Accounting, Analysis, General Ledger, Auditing, Internal Audit, Process Improvement, Corporate Finance, Financial Accounting, SEC filings, External Audit, Finance, Financial Statements, Account Reconciliation, Enterprise Risk...
Education
Hawaii Pacific University 1987 — 1990
BSBA, Accounting
Amerigroup Corporation March 2011 - Present
WellCare April 2010 - August 2010
WellCare April 2007 - April 2010
Aetna Retiree Markets April 2005 - April 2007
Aetna February 2002 - April 2005
PriceWaterhouseCoopers 2000 - 2002
Blue Cross Blue Shield of Florida 1997 - 2000
Towers Perrin 1992 - 1997
Skills
Strategic Planning, Product Management, Product Development, Corporate Development, Marketing Communications, Direct to Consumer, Leadership, Marketing Management, Managed Care, Medicaid, Medicare, Team Building, Marketing Strategy, Healthcare Management, Strategy, Healthcare, Medicare Part D, Health Policy, Budgets, Health Insurance, Insurance, Marketing, Healthcare Consulting, Physicians, Network Development, Cross-functional Team..., Change Management, Disease Management, Management, HIPAA, Provider Relations, HMO, Healthcare Industry, Product Launch, Pharmacy Benefit...
Education
Icahn School of Medicine at Mount Sinai 1989 — 1991
MBA, Health Care Administration
Franklin & Marshall College 1982 — 1986
BA, Economics
Parsippany High School
Parsippany High School
Parsippany High School
Tech Data June 2014 - Present
Diversity Inclusion Ventures, llc January 2009 - Present
NTL Institute 2003 - Present
Convergys June 2013 - May 2014
Hispanic Institute for Life and Leadership 2012 - May 2014
Centers for Disease Control and Prevention August 2012 - September 2012
Florida State College at Jacksonville July 2012 - August 2012
Jacksonville Human Rights Commission March 2000 - July 2012
Blue Cross Blue Shield of Florida November 2002 - March 2012
United Negro College Fund November 2010 - October 2011
Skills
Workshop Facilitation, Diversity Training, Public Speaking, Leadership, Diversity & Inclusion, Leadership Development, Organizational..., Public Relations, Community Development, Conflict Resolution, Change Management, Management, Community Outreach, Training, Video Production, Organizational..., Event Management, Personal Development, Strategic Planning, Diversity, Strategy, Media Relations, Engaging Public Speaker, Experienced Trainer, Program Development, Press Releases, Cultural Diversity, Panel Moderator, Diversity & Inclusion..., Employee Relations, Communications & Public..., Higher Education, Diversity Program..., Documentary Filmmaker, Actor, Diversity & Inclusion..., Cultural Awareness, Cultural Sensitivity, Emcee, Keynote, Diversity Champion, Equality & Diversity, Cultural Competency, Impromptu Speaking, Extemporaneous Speaking, Mentoring, Emotional Intelligence, Culture Change, Coaching
Education
NTL Institute 2004 — 2005
Diversity Practitioner Certification Program, Intercultural/Multicultural and Diversity Studies
Northeast Florida Regional Council Academy 2006 — 2007
Certification, Leadership
Hands On Jacksonville (formerly Volunteer Jacksonville) 2007 — 2007
Certificate, Board Membership
Georgia State University 1977 — 1980
B.A., Broadcast Journalism
Dublin High School 1972 — 1976
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Corinna Hoffman Photography September 2007 - Present
Harte-Hanks Direct Marketing 2007 - 2009
Blue Cross Blue Shield of Florida 2003 - 2007
Skills
Advertising, Photography, Microsoft Office, Digital Photography, Email Marketing, Social Media, Social Media Marketing, Photoshop, Direct Marketing, Customer Service, Event Management
Education
Jacksonville University 1999 — 2003
BA, Communications Major, Marketing Minor
Sandalwood High School 1997 — 1999
Mandarin High School 1995 — 1997
St. Charles Borromeo School Catholic School 1994 — 1995
Sacred Heart of Jesus Catholic School 1993 — 1994
DB Schenker November 2014 - Present
Schenker Dedicated Services AB September 2006 - October 2014
G4S February 2014 - June 2014
Eagle Global Logistics April 2004 - June 2005
Manton Air-Sea - Fedex Trade Networks June 1998 - June 2004
Blue Cross Blue Shield of Florida June 1992 - July 1996
US Army August 1986 - December 1990
Skills
Customer Service, Import, Microsoft Word, Microsoft Excel, Outlook, Logistics, Customs Brokerage, Customs Clearance, Customs, Documentation, Customs Regulations, LTL, Ocean, Reefer, Air Freight, Shipping, Freight Forwarding, Freight, Logistics Management, International Logistics, Ocean Freight, Transportation, Invoicing, Military Experience, Military Police, Correctional Officer, Security, FTL, Billing
Education
Medtech College 2005 — 2005
Medical Records
Indiana Business College 1997 — 1998
Accounting and Business/Management
Jones College 1995 — 1997
Business Administration / Accounting
Wipro 2012 - Present
Walmart 2011 - 2012
Blue Cross Blue Shield of Florida 2011 - 2011
Nissan North America 2010 - 2010
Calsonic Kansei May 2008 - 2010
SHRM Games 2008 - 2010
SHRM Games March 2008 - March 2008
Guaranty Residential Lending 2001 - 2002
Skills
SSRS, End User Training, HRIS, PeopleSoft, Benefits Administration, Hiring, Human Resources
Education
Florida State University - College of Business 2011 — 2013
MBA
Georgia Southern University - College of Business Administration 2006 — 2008
BBA, HR Management
Cross Keys High
Lipscomb University
Xavier University of Louisiana
ExxonMobil Chemical Company July 2013 - Present
Capital Area United Way January 2006 - February 2011
Pinnacle Business Solutions July 2005 - December 2005
ValueOptions June 2004 - May 2005
Blue Cross Blue Shield of Florida November 2003 - June 2004
Utility Contractors Association April 1993 - May 2003
Skills
Event Planning, Nonprofits, Newsletters, Administrative..., Budgets, Research, Data Entry, Software Documentation, Invoicing, Spreadsheets, QuickBooks, Project Planning, Fundraising, Event Management
Education
Howard Community College
Business Communications, Various courses
Univita Health Inc February 2014 - Present
Univita Health Inc February 2013 - February 2014
Therapy Review Systems October 2010 - October 2012
Sheridan Healthcorp 2005 - 2008
Neighborhood Health Partnership 2001 - 2004
Blue Cross Blue Shield of Florida 1999 - 2001
University of Miami Medical Group/UM Care 1996 - 2000
Humana 1990 - 1996
Humana 1986 - 1988
Skills
Healthcare, Hospitals, Strategic Planning, Network Development, Public Speaking, HIPAA, Credentialing, Customer Service, Team Building, Practice Management, Provider Relations, Health Policy, Managed Care, Medicare, Medicaid, Healthcare Management, Physicians, Healthcare Information..., Healthcare Consulting, Healthcare Industry, Training
Education
University of Miami - School of Business 1999 — 2001
MBA, Health Care Administration
Georgia Southern University 1986 — 1990
BS, Biology
ReadyAlert Services December 2003 - Present
HappyChurches, LLC January 2002 - February 2008
Client Management Technologies June 2002 - August 2005
Franklin Templeton 1999 - 2005
Franklin Templeton Investments 1999 - 2005
Franklin Resources, St Petersburg, Fl. December 1998 - December 2003
Market Street Mortgage June 1997 - August 1998
Chase Bank June 1992 - June 1997
Eckerd 1993 - 1995
Blue Cross Blue Shield of Florida 1986 - 1993
Skills
Vendor Management, Business Continuity, Project Management, Security, Program Management, Disaster Recovery, Business Continuity...
Education
Florida State University - College of Business 1973 — 1978
BS, Finance, Accounting, Real Estate
EPL September 2003 - Present
Southtrust 2000 - 2003
AmSouth Bank 1997 - 2000
Blue Cross Blue Shield of Florida 1996 - 1997
Designer Checks Inc. 1992 - 1996
National Computer Print 1983 - 1996
Skills
MBA, Testing, SQL, Windows, Virtualization, Troubleshooting, Oracle, PMP, HTML, Software Project..., Security, MySQL, Management, Strategic Planning, Customer Service, SDLC, Project Management, Leadership, Business Analysis, Cloud Computing
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Buisness
Huntingdon College 2008 — 2010
Bachelor's Degree, Business Administration and Management, General, Cum Laude
Jefferson State Community College 1987 — 1990
Management Supervision Technology
Herzing University-Birmingham 1982 — 1983
Computer Programming
Blue Cross Blue Shield of Florida May 2011 - Present
Prudential Crosby Starck Realtors December 2010 - June 2011
Realty Executives Experience September 2005 - February 2011
Larry Mueller Inc., Realtors June 2002 - September 2005
Gambino Realtors Homebuilders Inc. June 1991 - June 2002
Education
Rock Valley College 1974 — 1976
Business, Purchasing and AutoCad
Rockford University 1970 — 1971
psychology, English Literature
Illinois Institute of Technology 1969 — 1970
Architecture
Oracle June 2012 - Present
Missionway Community Church April 2006 - Present
Taleo November 2008 - May 2012
Taleo July 2008 - November 2008
Vurv Technology October 2006 - July 2008
Blue Cross Blue Shield of Florida July 2004 - September 2006
Skills
Enterprise Software, Salesforce.com, SaaS, Cloud Computing, Applicant Tracking..., Taleo, Team Leadership, Technical Support, CRM, Talent Management, Cross-functional Team..., Human Resources, Management, Leadership, Start-ups, Vendor Management, Business Process, Process Improvement, Recruiting, Customer Satisfaction, Consulting, Strategy, Program Management, Oracle, Business Analysis, Professional Services, Staff Development, Coaching, Solution Selling, SDLC, Team Management, Singing, Music, Worship Music, Discipleship, Rhythm Guitar, Bass Guitar, Vocalist, Situational Leadership, Band Leadership
Education
Jacksonville University 2005 — 2006
MBA, Business Administration
University of Louisville 1995 — 2000
Bachelor of Arts, French
Blue Cross Blue Shield of Florida November 2009 - Present
Duval County Public Schools October 2005 - September 2009
Boys' Home Association May 2002 - January 2004
Children's Home Society January 2002 - May 2002
State of Florida March 1985 - October 2001
Skills
Crisis Counseling, Grief Counseling, Counseling, Social Assessment, Social Services, CBT, Crisis Intervention, Behavioral Health, Psychotherapy, Child Development, Mental Health, Case Managment, Mental Health Counseling, Child Welfare, Community Outreach, Family Therapy
Education
Florida State University 2007 — 2009
Masters Degree, Clinical/Medical Social Work
Jacksonville University 1982 — 1985
Bachelors Degree, Music Education
Florida State University 1981 — 1981
Music
St. Johns River Community College 1978 — 1980
Associate of Arts (A.A.), Music and Art
Discover Financial Services September 2013 - Present
Chen Medical October 2011 - August 2013
Blue Cross Blue Shield of Florida December 2010 - October 2011
Motricity November 2009 - November 2010
GlobalLogic May 2007 - November 2010
Third Pillar Systems May 2007 - October 2009
Tata Consultancy Services August 2004 - May 2007
Infosys Technologies Limited June 2000 - August 2004
Skills
Spring, Struts, Java Enterprise Edition, Hibernate, Web Services, Design Patterns, JAXB, UML, OOAD, XSLT, SOA, Agile Methodologies, Servlets, Maven, Tomcat, Ant, JMS, JSP, XML
Education
Indian Institute of Technology, Kharagpur 1996 — 2000
Bachelor of Technology
Humana September 2014 - Present
WellPoint April 2013 - August 2014
Florida Blue April 2012 - April 2013
Blue Cross Blue Shield of Florida March 2011 - April 2012
Kaiser Permanente August 2009 - April 2011
Skills
Program Management, Provider Relations, Business Process..., Process Improvement, Healthcare Industry, Financial Modeling, Analytics, Healthcare, Medicare, Data Analysis, Health Insurance, SDLC, Managed Care, Medicaid, Healthcare Information..., Healthcare Management, HIPAA, Change Management, Insurance, Healthcare Consulting
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Bachelor of Business Administration (BBA), Actuarial Science
Florida Blue January 2014 - Present
Blue Cross Blue Shield of Florida April 2005 - December 2013
Convergys March 2004 - March 2005
Lowe's Companies, Inc. January 2003 - February 2004
Florida Blue January 2001 - December 2002
Skills
Leadership Development, Instructional Design, Process Improvement, Training, Leadership, Healthcare, Team Building, Employee Training, Coaching, Workshop Facilitation, Strategic Planning, Change Management, Blended Learning, Provider Relations, Program Management, Vendor Management, Health Insurance, SharePoint, Learning Management, Organizational..., Performance Management, E-Learning, Staff Development, Agile Methodologies, Rally, Professional Mentoring, Leadership Mentoring
Education
Webster University 1996 — 1998
Master of Arts (MA), Human Resources Management and Services
Florida State University 1981 — 1986
Bachelor of Arts (B.A.), Business Administration and Management, General
Black Knight Financial Services January 2014 - Present
Lender Processing Services, Inc (LPS), formerly Fidelity Lending Services, Inc (FIS) July 2008 - January 2014
Fidelity National Information Services (FIS), formerly FNF, ALLTEL, and CPI July 1993 - July 2008
Blue Cross Blue Shield of Florida April 1974 - July 1993
Skills
Requirements Analysis, PMO, Business Analysis, Professional Services, Business Intelligence, Vendor Management, Banking, Mortgage Lending, Visio, Software Project..., Program Management, SDLC, Requirements Gathering, Credit, Process Improvement, Business Requirements, Risk Management, Financial Services, Due Diligence, Asset Management, Strategic Planning, Mortgage Banking, Business Development, Business Process, Project Management, Integration, Business Process..., Software Documentation, Portfolio Management, Change Management, MS Project, Loans, SharePoint, PMP, Mortgage Servicing, Enterprise Architecture, Analysis, Management, IT Strategy, Contract Negotiation, Agile Methodologies, Executive Management, Leadership, Software Development, Disaster Recovery, IT Management, Project Portfolio..., Team Leadership
Education
Hamilton College 1970 — 1971
Suffield Academy 1966 — 1970
HS, College Prep
BlueCross BlueShield Association August 2010 - Present
BCBSA May 2008 - August 2010
Blue Cross and Blue Shield Association, Washington DC 2006 - May 2008
Blue Cross Blue Shield of Florida 2000 - 2006
Skills
Healthcare, Banking, Insurance, Business Analysis, Health, Business Process..., Cloud Computing, Data Services, Organizational..., Change Leadership, Culture Change
Education
The Johns Hopkins University - Carey Business School 1996 — 1998
Masters, International Business
Jacksonville University 1989 — 1994
Bachelors, Computer Information Management
University of Pennsylvania - The Wharton School
Fellowship, Domestic and International Government, academic, labor, and business relations
Mayo Clinic August 2015 - Present
Mayo Clinic November 2013 - Present
Mayo Clinic Florida 2008 - November 2013
American Medical Review, Inc November 2007 - April 2008
University of Florida-Shands Jacksonville November 2006 - November 2007
Blue Cross Blue Shield of Florida June 1992 - September 2006
Skills
Healthcare, Performance Management, Hospitals, Medical Coding, Process Improvement, Healthcare Information..., Business Analysis, Strategic Planning, Change Management, Management, Business Process..., Leadership Development, Managed Care, Organizational..., Health Insurance, EMR, Organizational..., EHR, Training, Program Management, Consulting, Revenue Cycle, Healthcare Industry, Healthcare Consulting, Medicare, HIPAA, Leadership, Medicaid, Team Building, Provider Relations
Education
Georgia College and State University
Master of Business Administration (MBA)
Indiana University Bloomington
B.S., Health Information Management
valparaiso
Alliant International University SF Campus August 2013 - Present
Blue Shield of California June 2012 - February 2014
Apria Healthcare Group August 2002 - January 2010
Apria Healthcare August 2002 - January 2010
Blue Cross Blue Shield of Florida March 1988 - November 1995
Skills
AS400, Healthcare, Windows, Microsoft Office, Insurance, Software Documentation, Visio, Process Improvement, Business Analysis, HIPAA, Management, Healthcare Information..., Lotus Notes, Healthcare Industry, Managed Care, Medicare, Change Management, Training, Data Analysis, IBM iSeries, Medical Billing, Requirements Gathering, Project Management, Quality Assurance, Healthcare Management, Healthcare Consulting, Vendor Management, Medicaid, Leadership, SharePoint, EMR, Revenue Cycle
Education
Humboldt State University 2009 — 2011
Bachelor of Arts (BA), Psychology
San Antonio College 1979 — 1981
Associate, Business Administration
Duke Energy Corporation October 2013 - Present
Deloitte January 2012 - August 2013
Kemper Corporation November 2005 - December 2011
Brown and Brown Insurance February 2004 - November 2005
Blue Cross and Blue Shield of Florida November 1999 - February 2004
Blue Cross Blue Shield of Florida November 1999 - February 2004
Skills
Auditing, Financial Accounting, Internal Controls, US GAAP, GAAS, Process Improvement, Accounting, General Insurance, Casualty, Business Analysis, Assurance, SOX 404, Health Insurance, Fixed Asset Depreciation, Fixed Assets, Cash Flow, Sarbanes-Oxley, Property & Casualty..., Liability, Actuarial Science, Risk Management, Underwriting, Insurance, Legal Liability
Education
Winthrop University 2008 — 2011
Master of Business Administration (M.B.A.), Accounting
Jacksonville University 2001 — 2005
Bachelor of Science (BS), Business Administration
Blue Cross Blue Shield of Florida June 2006 - Present
Florida State University August 2004 - April 2006
Watson Wyatt May 2005 - August 2005
Education
Florida State University 2003 — 2006
Bachelor of Science, Actuarial Science and Statistics, Business Minor
Florida State University - College of Business
Master of Business Administration, Business
PhRMA July 2013 - Present
PhRMA 2006 - July 2013
The Lewin Group 2003 - 2005
Blue Cross Blue Shield Association 2000 - 2003
Blue Cross Blue Shield of Florida 1997 - 2000
New York Hospital - Cornell Medical Center 1995 - 1997
New York State 1992 - 1995
Skills
health policy, Qualitative Research, Healthcare Industry, Healthcare, Business Development, Program Management, Health Insurance, Corporate Development, Policy, Strategic Communications, Health Policy, Non-profits, Management Consulting, Business Strategy, Medicare, Public Policy, Health Economics, Strategy, Policy Analysis, Pharmaceutical Industry, Medicaid, Public Health, Strategic Planning, Managed Care, Project Management, Process Improvement, Cross-functional Team...
Education
Harvard Business School 1989 — 1991
MBA
Harvard University 1982 — 1986
AB, Social Studies
Blue Cross Blue Shield of Florida ManagerBlue Cross and Blue Shield1986 - 2009
Skills
Health Insurance, Healthcare, SDLC, HIPAA, Data Analysis, Process Improvement, Medicare, Program Management, Customer Service, Microsoft Excel, SharePoint, Business Requirements, Account Management, Business Analysis, Event Planning, Microsoft Office, Managed Care, Sales, Provider Relations, EDI, Change Management, Business Process, Insurance, Leadership, Team Building, Business Process..., Vendor Management, Visio, Requirements Gathering
Education
Jacksonville University 2000 — 2002
Aetna June 2015 - Present
Florida Blue November 2012 - June 2015
Florida Blue October 1997 - November 2012
Blue Cross Blue Shield of Florida February 2006 - October 2007
Blue Cross Blue Shield of Florida April 2004 - April 2006
Blue Cross Blue Shield of Florida January 2002 - April 2004
Blue Cross Blue Shield of Florida March 2000 - January 2002
Skills
Marketing, Sales, PMP, Program Management, Healthcare, HIPAA, Claims Handling, Customer Service, Market Research, Process Improvement, Team Building, Health Insurance, Leadership, Strategic Planning, Business Analysis, Business Requirements, Employee Benefits, Insurance, Management, SDLC, Training, Software Documentation
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University - College of Business 1992 — 1996
Bachelor of Science, Marketing
EverBank November 2012 - Present
Citi October 2011 - October 2012
Adecco Group North America August 2010 - October 2011
Blue Cross Blue Shield of Florida July 2010 - August 2010
Citi September 2009 - June 2010
Citi March 2008 - December 2008
EverBank 2000 - 2008
Skills
SDLC, Project Management, Scrum, Software Project..., PMP, Business Analysis, Change Management, Requirements Analysis, Six Sigma, Integration, Business Process, SharePoint
Education
Jacksonville University 2005 — 2007
Business Administration and Management, General
University of North Florida - College of Business Administration 1995 — 1998
Business, Management, Marketing, and Related Support Services
CapTech Consulting October 2011 - Present
Meridian Technologies January 2011 - September 2011
Meridian Technologies August 2010 - December 2010
Meridian Technologies April 2010 - June 2010
Meridian Technologies, Inc. April 2009 - October 2009
Blue Cross Blue Shield of Florida January 2004 - August 2008
Interline Brands January 2002 - January 2004
Entera Corporation June 2001 - October 2001
Blue Cross Blue Shield of Florida February 2000 - June 2001
Consultis August 1999 - November 1999
Skills
Databases, Training, ETL, Data Warehousing, SDLC, SQL, Requirements Analysis, Microsoft SQL Server, Business Intelligence, Oracle, Data Modeling, Business Analysis, Software Development, Enterprise Architecture, Requirements Gathering, Certified Scrum Master..., Agile Methodologies, Oracle PL/SQL..., Database Design, Data Analysis, PL/SQL, Scrum
Education
University of Central Florida 1986 — 1992
Masters Degree, Computer Science
Jacksonville University 1981 — 1985
Bachelors of Science, Computer Information Management Systems
CareCentrix Inc. August 2012 - Present
Blue Cross Blue Shield of Florida September 2010 - August 2012
Strohtech Inc 1990 - 1991
Skills
SQL, Java, Microsoft SQL Server, XML, .NET, SharePoint, SDLC, Requirements Analysis, Visual Studio, JavaScript, Databases, C#, HTML, Web Services, Agile Methodologies, Visio, C++, Data Analysis, ASP.NET, Unix, UML, Programming, Eclipse
Education
North Dakota State University 2008 — 2010
M.S, Computer Science
Indian Institute of Technology, Delhi 1981 — 1988
Indira Gandhi National Open University
Indira Gandhi National Open University
Indira Gandhi National Open University
Nirmala Convent School, Renukoot
Mohawk Group April 2013 - Present
Benchmark Design Group August 2011 - March 2013
Acousti Engineering January 2007 - August 2011
Rink Design Partnership November 2000 - January 2007
Blue Cross Blue Shield of Florida August 1996 - October 2000
Skills
Space-planning, Value Engineering, Furniture, Green Building, LEED, Construction Management, Project Management, Budgets, Space planning, Interior Architecture, Project Planning, Sales Management, New Business Development, LEED AP, Contract Negotiation, Renovation, Building Materials, Design Research, Flooring, Construction, Architectures, Business Development, Management, Tenant Improvement, Textiles, Team Leadership, Account Management, Proposal Writing, Architecture, Sales, Interior Design, Sustainable Design, Submittals, Contract Management, Facilities Management, Furnishings, Move Management, FF&E, Space Planning
Education
Indiana University Bloomington 1987 — 1991
B. S., Interior Design
Univers Workplace Solutions March 2000 - Present
Blue Cross Blue Shield of FL 1998 - 2000
Blue Cross Blue Shield of Florida 1996 - 1998
Skills
Long-term Care, Customer Service, Training, Fixed Annuities, Healthcare, Managed Care, Health Insurance, Life Insurance, Strategic Planning, Employee Benefits, Disability Insurance, Claim, Leadership, Brokers, Underwriting, Medicare, Account Management, Call Centers, Sales Management, Accident, Recruiting, HIPAA, Property & Casualty..., Team Building, Process Improvement, Term Life Insurance, Critical Illness
Education
Florida State University 1989 — 1993
Bachelor of Arts (B.A.), Political Science and International Relations
Blue Cross Blue Shield of Florida November 2010 - Present
Education
University of North Florida - College of Business Administration 1985 — 1989
MBA, Accounting
Jacksonville University 1980 — 1984
BS, Accounting
Milliman, Inc. May 2013 - Present
Blue Cross Blue Shield of Florida May 2009 - May 2013
Georgia State University August 2007 - April 2009
Skills
SAS, VBA, SQL
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2009
MBA, Risk Management & Insurance / Finance
Georgia Institute of Technology 2003 — 2007
B.S., Aerospace Engineering / Earth & Atmospheric Sciences
Seeking New Opportunity January 2013 - Present
University of Phoenix, Apollo Group September 2010 - October 2012
Williams Company March 2009 - January 2010
Blue Cross Blue Shield of Florida April 2007 - August 2008
The Nielsen Company September 2000 - October 2006
RBC Dain Rauscher July 1995 - July 2000
Travelers Managed Care & Employee Benefits 1988 - 1990
Skills
Organizational..., Talent Management, Leadership Development, Performance Management, Employee Engagement, Succession Planning, Training, Cross-functional Team..., Program Management, Organizational Design, Career Development, Leadership, Instructional Design, Change Management, Strategy, Executive Coaching, Process Improvement, Training Delivery, Coaching, Human Resources, Team Building, Staff Development, 360 Feedback, Management, Strategic Planning, Start-ups, Management Development, Organizational..., Talent Acquisition, Workforce Planning, Onboarding, Workshop Facilitation, Personnel Management, Employee Training, E-Learning, Employee Relations, Interviews, Culture Change, Career Counseling, Conflict Resolution, Recruiting, HRIS, MBTI, Deferred Compensation, Performance Improvement, HR Consulting, Executive Development, Mergers & Acquisitions, College Recruiting, HR Policies
Education
Michigan State University
Masters, Organizational & Interpersonal Communications
Grand Valley State University
Bachelor of Philosophy, Psychyology, Education
Walt Disney World January 2015 - Present
CuraScript, Inc. An Express Scripts Co. December 2013 - March 2015
eClarifire August 2012 - December 2013
Florida Department of Transportation February 2011 - June 2012
Blue Cross Blue Shield of Florida February 2010 - July 2010
Ford Motor Company November 2006 - January 2009
Delphi Automotive Systems July 2004 - November 2006
Chubb Insurance May 2002 - July 2004
Chenoa Systems Inc. February 2002 - May 2002
Navisys May 2000 - February 2002
Skills
SDLC, Quality Assurance, Access, Use Case Analysis, Software Design, Business Analysis, Gap Analysis, Process Mapping
Education
Howard University 1993 — 1998
BBA, Information Systems and Analysis
Blue Cross Blue Shield of Florida February 2009 - Present
KPMG January 2007 - December 2008
Merrill Lynch March 1998 - January 2007
Skills
Auditing, Sarbanes-Oxley Act
Education
University of North Florida 2004 — 2006
MACC
Jacksonville University 2001 — 2003
MBA
Georgia Institute of Technology 1992 — 1997
BS Management, Finance
Availity January 2011 - Present
Availity August 2008 - Present
Blue Cross Blue Shield of Florida July 2000 - August 2008
BCBSF 2000 - 2008
PricewaterhouseCoopers July 1997 - July 2000
Nutat Technologies January 1994 - July 1997
Caremark January 1992 - January 1994
Skills
SDLC, SOA, Requirements Analysis, Data Modeling, Java Enterprise Edition, SharePoint, Visio, Business Analysis, SQL, Websphere, XML
Education
Iowa State University 1984 — 1988
Bachelor's degree, Computer Science
Iowa State University 1982 — 1988
Bachelors, Computer Science
Florida Blue - GuideWell Connect July 2014 - Present
Florida Blue August 2013 - July 2014
Florida Blue February 2012 - June 2013
Blue Cross & Blue Shield June 2008 - February 2012
Blue Cross Blue Shield of Florida April 2007 - June 2008
Blue Cross Blue Shield of Florida February 2005 - April 2007
Skills
Business Strategy, Strategy, Marketing Strategy, Strategy Implementation, Strategic Partnerships, Corporate Strategy..., Innovation Development, Continuous Improvement, Process Improvement, Six Sigma, Business Analysis, Business Development, New Business Development, Solution Implementation, Business Process..., Marketing, Open Innovation, Business Innovation, Project Implementation
Education
Jacksonville University 1997 — 1999
Master of Science in Business Administration
University of North Florida - College of Business Administration
Bachelor of Arts (B.A.), Management
Carlson Wagonlit Travel August 2013 - Present
Vistakon October 2011 - August 2013
Blue Cross Blue Shield of Florida March 2011 - July 2011
BBDO Detroit 2004 - 2010
BBDO Detroit 1997 - 2004
BBDO Detroit 1997 - 1997
PentaCom (Currently PHD) 1995 - 1997
United Methodist Church, 1994 - 1995
Max Broock Realtors 1993 - 1994
St. Damian Elementary School 1990 - 1993
Skills
Microsoft Office, Leadership, Marketing, Training, Time Management, Management, Microsoft Word, Human Resources, Employee Relations, Software Documentation, Project Management, Account Management, Access, Advertising, Budgets, Event Planning
Education
Henry Ford Community College 1972 — 1973
Business
Bishop Borgess High School 1968 — 1972
Diploma, Business
Blue Cross Blue Shield of Florida, Inc August 2004 - Present
Blue Cross Blue Shield of Florida July 1999 - August 2004
United Parcel Service 1984 - 1999
Skills
Leadership, Customer Service, Health Insurance
Education
Jacksonville University 1997 — 1999
Bachelor, Business
High School 1980 — 1983
HS Diploma, General
Florida Blue January 2012 - Present
Blue Cross Blue Shield of Florida 2001 - June 2012
Encore Development 2000 - 2001
Skills
Insurance, Healthcare, SharePoint, Disaster Recovery, Information Technology, Process Improvement, Team Building, Business Analysis, IT Management, Leadership, Business Process..., Consulting, Health Insurance, Contract Negotiation, Program Management, Access, Strategic Planning, SDLC, Visio, Requirements Gathering, Software Documentation, Business Intelligence
Education
Florida State University 1987 — 1991
B.S.
Fletcher High School 1984 — 1987
AstraZeneca September 2013 - Present
AstraZeneca April 2010 - August 2013
Merck & Co., Inc 2006 - 2010
Merck & Co., Inc. 2004 - 2006
Merck & Co., Inc. 2001 - 2004
Merck & Co., Inc. 1999 - 2001
CIGNA Medicare January 1997 - January 1999
Blue Cross Blue Shield of Florida 1993 - 1995
Blue Cross Blue Shield of Florida 1992 - 1993
Skills
Pharmaceutical Sales, Management, Selling, Managed Care, Endocrinology, Cardiology, Osteoporosis, Leadership, Pharmaceutical Industry, Gastroenterology, Sales Effectiveness, Pulmonology, Urology, Hospital Sales, Neurology
Education
Jacksonville University 1994 — 1996
Master of Business Administration, Management/Marketing
Florida State University 1987 — 1991
Bachelor of Science, Finance
Combined Worksite Solutions January 2015 - Present
Lincoln Heritage 2010 - 2014
Blue Cross Blue Shield of Florida 2008 - 2010
Education
Florida State University - College of Business 1977 — 1979
BS, Hotel and Restaurant Administration
Blue Cross Blue Shield of Florida Database AdministratorBCBSFL1999 - Present
State of Nebraska May 1998 - November 1998
ConAgra Foods May 1997 - April 1998
Skills
Data Warehousing, SDLC, Performance Tuning, Disaster Recovery, SQL, Database Design, Databases, Data Modeling, HIPAA, DB2, Visio, Business Intelligence, Unix, Database Administration, SharePoint, COBOL, Requirements Analysis, ETL, SQL Tuning, Microsoft SQL Server, Enterprise Architecture
Education
Iona College 1970 — 1972
Accounting
Allstate Benefits November 2014 - Present
John E. Ford Middle School April 2013 - June 2014
Blue Cross and Blue Shield January 2008 - January 2013
Blue Cross Blue Shield of Florida May 2005 - January 2008
Medtronic, Inc. August 2001 - March 2003
Deloitte & Touche September 1997 - January 1999
Skills
MS Project, MS Office Suite, SharePoint, Microsoft Office, Visio, Healthcare, Training, Insurance, Event Planning, Customer Service, Management, Budgets, Software Documentation, Business Analysis, Analysis, Human Resources, Leadership, Employee Benefits, Sales, Administrative..., Process Improvement, Data Analysis, Access, Competitive Analysis, Team Building, Marketing, Program Management, Call Centers, Time Management, Marketing Strategy, Microsoft Word, CRM, Vendor Management, Leadership Development, Public Speaking, Microsoft Excel, Team Leadership, Change Management, Coaching, Strategy, Project Management, Outlook, Market Research, Strategic Planning, Cross-functional Team..., Customer Satisfaction, PowerPoint, Salesforce.com, Account Management, Social Networking
Education
Northeastern University 2011 — 2013
Master's Degree, Corporate and Organizational Communications, 3.25
Jacksonville University 2006 — 2010
BS, Social Science, minors in Marketing, Management, & Education
NorthgateArinso July 2013 - Present
NorthgateArinso December 2005 - Present
Blue Cross Blue Shield of Florida January 2003 - December 2005
PricewaterhouseCoopers December 1998 - March 2000
Aetna - U.S. Healthcare May 1997 - December 1998
Provident Mutual Life Insurance Company May 1995 - May 1997
Comcast May 1994 - May 1995
Skills
Business Process, Financial Modeling, Forecasting, Leadership, Outsourcing, Strategy, Vendor Management, Business Analysis, BPO, Analysis, Performance Management
Education
Jacksonville University 2003 — 2004
Executive MBA
Penn State University 1995 — 1997
M.A., Psychology
Penn State University 1991 — 1995
B.S., Applied Mathematics
JPMorgan Chase & Co. June 2014 - Present
Coastal Analytics and Programming, LLC June 1995 - Present
AT&T March 2012 - March 2014
Blue Cross Blue Shield of Massachusetts March 2011 - March 2012
UnitedHealth Group November 2010 - March 2011
Fannie Mae September 2008 - October 2010
Blue Cross Blue Shield of Florida May 2006 - September 2008
JPMorgan Chase & Co. November 2004 - May 2006
AOL March 2004 - October 2004
Freddie Mac August 2002 - March 2004
Skills
SAS, SAS/SQL, Data Mining, Analytics, Data Analysis, Macro, Business Intelligence, SQL, Unix, Data Modeling, Mainframe, ODS, SDLC
Education
Indiana University of PA 1984 — 1987
BA Economics / International Studies, Economics
Black Knight Financial Services August 2014 - Present
Fidelity National Information Services (FIS) June 2010 - August 2014
Blue Cross Blue Shield of Florida June 2009 - July 2010
Blue Cross Blue Shield of Florida June 2006 - June 2009
Blue Cross Blue Shield of Florida June 2003 - June 2006
Skills
Deferred Compensation, Human Resources, Job Evaluation, Job Descriptions, PeopleSoft, Incentive Programs, Compensation Structures, Executive Pay, HRIS, Leadership, Salary, Talent Acquisition, Employee Recognition, Performance Management, Employee Benefits, Interviews, Personnel Management, Compensation & Benefit, Benefits Administration, Compensation
Education
Jacksonville University 2006 — 2009
BA, Business Administration
Sandalwood High School
Blue Cross Blue Shield of Florida March 1984 - Present
Skills
New Business Development, Submittals, Space-planning, Leadership, Contract Negotiation, Interior Design, Project Planning, Corporate Construction..., Strategic planning, Facility Master Planning, Project Management, Space Planning, Strategic Planning, Negotiation, Account Management, Team Building, Budgets
Education
Florida State University 1980 — 1984
BS, Interior Design
CyrusOne May 2013 - Present
MetroPCS December 2008 - May 2013
AMN Healthcare May 2005 - December 2008
Blue Cross Blue Shield of Florida 2001 - 2005
Skills
Risk Management, Insurance, Compliance, Risk Mitigation, Enterprise Risk..., Workers Compensation, Risk Assessment, Claims Management, Process Improvement, Property & Casualty..., Underwriting, Auditing
Education
Florida State University 1990 — 1992
Bachelor of Science (BS), Risk Management and Insurance
Lung Institute September 2013 - July 2015
Allergan January 2012 - October 2013
Allergan May 2010 - January 2012
Sun Coast Bariatrics July 2008 - May 2010
JourneyLite of West Florida 2006 - 2008
Buck Consultants 2005 - 2007
Gallagher 2004 - 2005
UnitedHealthcare January 2004 - August 2004
Aon Consulting September 1999 - January 2004
Blue Cross Blue Shield of Florida 1997 - 1999
Skills
Surgery, Bariatric Surgery, Healthcare, Employee Benefits, Managed Care, Process Improvement, Neurology, Bariatrics, Health Insurance, Medical Devices, Hospitals, Cardiology, Healthcare Management, Strategic Planning, Oncology, Surgeons, Medicine, General Surgery, Healthcare Information..., Diabetes, Management, Clinical Research, Marketing, Training, Urology, Orthopedic Surgery, Minimally Invasive..., Spine surgery, Plastic Surgery, Customer Service..., Physician Relations, Stem Cells, Pulmonary Diseases, Medical Sales, Physicians, Orthopedic, Orthopedics, Leadership, Sales
Education
Florida State University
BS, Dietetics
Crowley Maritime August 2013 - Present
Argosy University January 2013 - Present
First Coast Service Options, Inc. July 2008 - August 2013
First Coast Service Options, Inc. July 2008 - August 2013
First Coast Service Options, Inc. August 2004 - August 2013
Blue Cross Blue Shield of Florida December 2001 - August 2004
Skills
Network Security, Identity Management, Computer Security, Information Security, Vulnerability Management, Enterprise Architecture, Risk Management, Security, Visio, FISMA, NIST, Information Assurance, Active Directory, Disaster Recovery, HIPAA, Information Security..., CISSP, Information Technology, Business Continuity, IT Audit, Sarbanes-Oxley Act, Vulnerability Assessment, Vendor Management, Process Improvement, Leadership, IT Management, IT Strategy, Program Management, SDLC
Education
Webster University (AT) 1995 — 1997
Masters, Computer Resource Management
Jacksonville University 1980 — 1984
BA, Business Administration
Blue Cross Blue Shield of Florida October 2008 - Present
Aetna October 2008 - Present
United Healthcare October 2008 - Present
Humana October 2008 - Present
CIGNA October 2008 - Present
O'Keefes Family Tavern & Grill September 2007 - August 2008
Diversified Ventures Group Inc. August 2005 - September 2007
GREENBACKS ENTERTAINMENT CAFE September 2001 - September 2003
ARBITRONIX October 1999 - September 2001
Education
Stetson University College of Law 1997 — 1999
JD/MBA, LAW/FINANCE
University of South Florida - College of Business Administration 1994 — 1997
BS Finance, Finance
Florida State University 1990 — 1993
n/a, Undergraduate Program/Accounting/Finance
Blue Cross Blue Shield of Florida 2000 - Present
Blue Cross Blue Shield of Florida 2003 - 2005
Education
Jacksonville University
MBA, Business
Keynote Systems April 2010 - Present
Juniper Networks September 2008 - March 2010
Yahoo! February 2008 - August 2008
Blue Cross Blue Shield of Florida March 2005 - February 2008
BCBSNC 2005 - 2005
GE Healthcare 2003 - 2004
Skills
Siebel, Sales Force, NetSuite, Solution Architecture, Cast Iron, Oracle, OBIEE, Integration, EAI, Requirements Analysis, ASP.NET, Analytics, CRM, Microsoft SQL Server, Wells Fargo Payment..., Data Migration, Middleware, Web Services, Data Integration, PHP, DB2, MySQL, Business Analysis, XML, Data Quality, SQL, Actuate Report, Actuate, SQL Server, Silverpop, Marketo, Digital River eCommerce...
Education
Indian Institute of Technology, Bombay 1997 — 1999
M tech, Mechanical Design
Brainshade Marketing and Consulting June 2009 - Present
Blue Healthcare Bank October 2008 - July 2009
Blue Cross Blue Shield of Florida December 1973 - June 2005
Skills
Healthcare, Vendor Management, Employee Benefits, Banking, Business Strategy, Financial Services, Strategic Planning, Consumer Healthcare, HIPAA, Relationship Management, Health Insurance, Insurance, Account Management, Medicare, Sales, Team Building, Training, Customer Service, Managed Care, Process Improvement, Business Analysis, Operations Management, Microsoft Excel, Project Management, Leadership, Program Management, Executive Management, Management, Business Development, Financial Analysis, Strategy, Risk Management, Visio, Product Marketing, Cross-functional Team..., P&L Management, Marketing, Sales Process, Strategic Partnerships, B2B, New Business Development, Sales Management, Credit, Product Management, Competitive Analysis, Change Management, Management Consulting, Budgets, Product Development, Call Centers
Education
Florida State University 1966 — 1969
BS, Social Work
Blue Cross Blue Shield of Florida September 2010 - Present
FSV Payment Systems May 2008 - September 2010
Cygnet Private Bank 2006 - 2008
Wachovia, A Wells Fargo Company 1992 - 2006
Skills
Finance, Cash Management, Financial Reporting, Accounting, Treasury Services, Auditing, Accounts Payable, Financial Analysis, Performance Management, Vendor Management, Corporate Treasury, Bank Operations, Process Improvement, System Conversions, Business Analytics
Education
University of North Florida - College of Business Administration 1990 — 1991
MBA, Accounting and Finance, 4.0
University of Tennessee-Knoxville - College of Business Administration 1984 — 1986
BA, Accounting, 3.85
Incepture August 2012 - Present
Incepture November 2009 - August 2012
Blue Cross Blue Shield of Florida June 2007 - April 2009
America's Call Center January 2004 - June 2007
Blue Cross Blue Shield of Florida January 2000 - January 2004
Beeline.Com January 1998 - January 2000
AT&T American Transtech (Convergys) January 1996 - January 1998
Barnett Technologies January 1994 - January 1996
CSX Technologies January 1989 - January 1994
Skills
Integration, Enterprise Software, Vendor Management, Business Analysis, Solution Architecture, Web Services, .NET, Process Improvement, Business Process, Security, Strategy, Management, Architectures, Analysis, Training, Identity Management, Architecture, Business Intelligence, Leadership, Requirements Analysis, SDLC
Education
Jacksonville State University 1981 — 1986
Bachelor of Science Degree, Double Major; Computer Science & Mathematics
Blue Cross Blue Shield of Florida February 2010 - January 2015
Lanier Upshaw 2007 - 2008
Aon Consulting 2000 - 2005
Skills
Benefits Administration, Medicare, Managed Care, Leadership, Team Building, Coaching, Public Speaking, Leadership Development, Employee Benefits, Health Insurance, Healthcare, Insurance, Management, Long-term Care, Workers Compensation
Education
Georgia Southern University 1968 — 1972
B. A., Sociology and Anthropology
Georgia Southern University
B.A., Sociology
USAble Life Budgeting Activity Based Management Product Profitability Reporting SAS Financial Management
Blue Cross Blue Shield of Florida January 1990 - August 1995
Skills
Insurance, Property & Casualty..., Dental Insurance, Life Insurance, Disability Insurance, Activity Based..., Budget Process, Performance Measurement, KPI Reports, Vendor Management, Finance, Managerial Finance, SAS, Cost Accounting, Employee Benefits
Education
Florida State University
Business Administration, Accounting/CPA
Florida State University
Bachelor of Science (BS), Accounting
Florida Blue 2014 - Present
Blue Cross Blue Shield of Florida October 2010 - October 2014
Blue Cross September 2007 - June 2010
Skills
@Risk, Medicare, Health Insurance, Managed Care, Enterprise Risk..., Healthcare Industry, HIPAA, Insurance, Healthcare Consulting, Healthcare Management, Process Improvement, SDLC, Business Analysis, Vendor Management, Strategic Planning, Leadership, Business Development, Compliance, Health Policy
Education
Florida State University - College of Business 2008 — 2009
MSM-RMI, Risk Management and Insurance
Jacksonville University 2003 — 2005
Bachelor of Science, Organizational Leadership
Florida Blue (through Incepture) 2012 - 2012
Blue Cross Blue Shield of Florida 1999 - 2010
Blue Cross Blue Shield of Florida 1995 - 1999
Skills
Healthcare, Project Management, Strategic Planning, Strategy, Program Management, Policy, Management, Leadership, Process Improvement, Cross-functional Team..., Customer Service, Leadership Development, Change Management, Training, Analysis, Team Building, Marketing Strategy, Marketing
Education
Jacksonville University
MBA, Business Administration
University of Florida
BSN, Nursing
Florida Blue October 2011 - Present
Blue Cross and Blue Shield August 2006 - October 2011
Blue Cross Blue Shield of Florida 2005 - 2006
Blue Cross Blue Shield of Florida 2001 - 2005
Skills
Underwriting, Health Insurance, Insurance, Claim, Medicare, Employee Benefits, Claims Management, Managed Care, HIPAA, Innovation
Education
Jacksonville University 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance; Management
University of Florida - Warrington College Of Business 2008 — 2010
Bachelor of Science, Business Administration
Project Horizon July 2012 - Present
ING (Formerly Citistreet) August 2007 - December 2011
ING Investment Management August 2007 - December 2011
Blue Cross Blue Shield of Florida 2004 - 2007
Convergys 2002 - 2004
NorthStar, Inc. 2001 - 2001
Pets.com 2000 - 2000
Comcast Cable 1995 - 2000
American Express Information Services (Formerly MCI) 1991 - 1995
Skills
Call Center, Benefits Administration, Outsourcing, Customer Relations, Administrative Support, Customer Service, Process Improvement, Coaching, SLA, Call Centers
Education
Indiana Wesleyan University 1988 — 1990
Business courses
Indiana University-Purdue University at Indianapolis 1985 — 1987
Business Studies
Geneia September 2014 - Present
Coventry Health Care, an Aetna Company December 2010 - September 2014
Blue Cross Blue Shield of Florida August 1987 - December 2010
Skills
Employee Benefits, Healthcare Consulting, Insurance, Leadership Development, Managed Care, Medicaid, Medicare, PPO, Process Improvement, Provider Relations, Strategic Planning, Leadership
Education
Jacksonville University 1997 — 1998
MBA, Business
Florida Blue July 2013 - Present
Florida Blue December 2011 - July 2013
Blue Cross Blue Shield of Florida January 2008 - December 2011
Skills
Healthcare, Medicare, Health Insurance, HIPAA, Customer Service, Managed Care, Provider Relations, Healthcare Management, Process Improvement, Team Building, Microsoft Office, Medicaid, Healthcare Industry, Hospitals
Education
University of Phoenix 2009 — 2011
Master's degree, Health/Health Care Administration/Management
Jacksonville University 2002 — 2004
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Blue Cross Blue Shield of Florida December 1986 - Present
Skills
Team Building, Leadership, Strategic Planning, Supply Chain, Process Improvement, Supply Chain Management, Operations Management, Vendor Management, Training
Education
Jacksonville University 2006 — 2008
BA, Business Administration
Florida Blue December 2012 - Present
Blue Cross Blue Shield of Florida December 2008 - December 2012
DT Burgher Enterprises January 2007 - November 2008
Skills
Sales, Strategic Planning, Call Centers, Project Management, Team Building, Employee Benefits, Coaching, Process Improvement, Analysis, Access, Insurance, Benefits Administration, Health Insurance, Training, Visio, Team Leadership, Vendor Management, Salesforce.com, Managed Care, Account Management, Claim, Medicare, Customer Service, Healthcare, Event Planning, Employee Relations, Outlook
Education
International College 2003 — 2005
Bachelor of Science Degree, Business Management
Florida Blue July 2014 - Present
Florida Blue July 2012 - July 2014
Blue Cross Blue Shield of Florida September 2010 - June 2012
Blue Cross Blue Shield of Florida October 2005 - August 2010
Blue Cross Blue Shield of Florida July 1989 - September 2005
Blue Cross Blue Shield of Florida January 1988 - June 1989
Skills
Provider Relations, Health Insurance, Vendor Management, Medicare, Managed Care, Project Management, Program Management, Provider Network..., PPO, HMO, Healthcare, Network Development, Process Improvement, Employee Benefits, Insurance, Strategic Planning, Project Planning, Software Documentation, Change Management, Cross-functional Team..., HIPAA, Healthcare Industry, Data Analysis, Healthcare Information..., Team Building, Strategy, Healthcare Management, Management, Analysis, Leadership, Business Analysis, Business Process..., SDLC, Executive Management, Access, Health Policy, Medicaid, SharePoint, PMP, Claim, Business Intelligence, Call Centers, Business Process, Risk Management, Six Sigma, Medicare Part D, IT Strategy, Credentialing, Project Portfolio..., Visio
Education
Jacksonville University 1997 — 1999
Masters of Business Administration (MBA)
Florida State University 1984 — 1987
Bachelor of Science (B.S.), Finance
Raines High School
Raines High School
Raines High School
Blue Cross Blue Shield of Florida Sr. Manager of Accreditation, Regulatory & Medical PolicyFlorida BlueMay 2012 - Present
Skills
Medicare, Managed Care, Disease Management, Healthcare, Healthcare Management, Utilization Management, HIPAA, Health Policy, Quality Improvement, Healthcare Industry, Medicaid
Education
Florida State University 1970 — 1973
Bachelor of Science Degree in Nursing, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Florida July 2007 - May 2009
Medical Services Company July 2006 - July 2007
The Blood Alliance July 2004 - November 2005
VA Outpatient Clinic October 2003 - June 2005
Education
Advanced Career Training 2003 — 2003
Certifiicate Program, Medical Assistant
Ithaca College 1984 — 1988
Bachelors, Business Management
Blue Cross Blue Shield of Florida June 2000 - Present
Skills
Health Insurance, SharePoint, Provider Relations, Healthcare Information..., HIPAA, Process Improvement, Healthcare, Healthcare Management, Software Documentation
Education
Jacksonville University 2015 — 2017
Master's degree, Health Informatics
Jacksonville University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
First Coast Service Options, Inc. Manager, HRFirst Coast Service Options, Inc.2006 - 2011
First Coast Service Options, Inc. June 2001 - June 2006
First Coast Service Options, Inc. January 1998 - June 2001
Blue Cross Blue Shield of Florida May 1996 - January 1998
Education
University of North Florida 2005 — 2007
M.Ed, Educational Leadership
Jacksonville University 1998 — 2000
MBA, Business Administration
Blue Cross Blue Shield of Florida January 2007 - Present
Ryland Homes January 2004 - May 2006
CSX May 2002 - January 2004
Skills
Accounting, Internal Audit, Auditing, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, General Ledger
Education
Florida State University 1997 — 2000
Master of Accounting, Accounting Info Systems
Blue Cross Blue Shield of Florida October 1997 - February 2009
Education
Haslam College of Business at the University of Tennessee 2011 — 2013
Delhaize of America / Harveys Group November 2011 - July 2014
Blue Cross Blue Shield of Florida October 1998 - November 2005
Education
Greene County Career Center 1993 — 1993
Certificate of completion, Computer and Office Technology, Completed
USAF Medical Service Specialist (Medic) , Lackland AFB Tx 1980 — 1980
Medical Service Specialist Certificate, Health Care, Completed
Fairview high School 1974 — 1978
High School, General