Blue Cross Blue Shield of Florida
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Blue Cross Blue Shield of Florida List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Florida. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Florida Salaries. You can even request information on how much does Blue Cross Blue Shield of Florida pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Florida directly from the past employees.
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1,296 Blue Cross Blue Shield of Florida employees in database. Find out everything there's to know about Blue Cross Blue Shield of Florida employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Florida Employees
BCD Travel March 2014 - Present
British Airways May 2006 - December 2013
Blue Cross Blue Shield of Florida February 2003 - May 2006
Skills
Leadership, IATA, Airport Management, Management, Aviation, Airports, Sales, Commercial Aviation, Flight Safety, Aviation Security, Airlines, Amadeus, Ground Handling, Flights, Sabre, Civil Aviation, Airline Management, Call Centers, Airworthiness, Aircraft, Flight Planning
Education
Temple University 1986 — 1988
Delaware County Community College 1982 — 1984
Blue Cross Blue Shield of Florida April 2001 - Present
Synovus Financial Corporation September 1990 - June 2000
Skills
Security Strategy, Security Leadership, Security Management, Threat Assessment &..., Physical Security, Electronic Access..., Investigations, Budget Development, Budget Management, Return On Investment, Access Control, Private Investigations, Risk Assessment, Budgets, Security, Corporate Security, Program Management, Leadership, Protection, Management, Security Operations, Workplace Violence, Emergency Management, Return on Investment, CCTV, Security Training, Security Audits, Security Awareness, Investigation, Alarm Systems, Crisis Management
Education
Columbus State University 1988 — 1994
Bachelor of Science, Criminolgy
Centene Corporation Magnolia Health Plan March 2011 - Present
UnitedHealth Group AmeriChoice of Pennsylvania and Maryland February 2008 - April 2009
Blue Cross Blue Shield of Florida September 2005 - February 2008
AmeriHealth Caritas Pennsylvania April 2002 - September 2005
Omnicare Inc. of Pennsylvania December 1999 - April 2002
Rite Aid Eagle Managed Care January 1996 - January 2000
Eckerd Greenwood Pharmacy January 1993 - January 1996
Wal-Mart January 1988 - January 1993
HMSS-Homedco Infusion January 1986 - January 1988
GSK Smith Kline French Labs January 1982 - January 1986
Skills
Medicare Part D, Pharmacy Benefit..., Utilization Management, Pharmacists, Home Infusion, Pharmacy, Clinical Pharmacy, Health Policy, Managed Care, Healthcare Industry, Disease Management, Pharmacy Automation, Medication Therapy..., Healthcare, Medicaid, Pharmaceutical Industry, Medicare, Healthcare Management, Hospitals, Clinical Research, Regulatory Affairs, Infectious Diseases, Cardiology, Home Care, Oncology, Leadership, Long-term Care, Diabetes, Pharmaceutics, Pharmaceutical Sales, Informatics, Physicians, Pharmacoeconomics, Health Economics, Health Outcomes
Education
University of Florida 2013 — 2015
Master of Science (MS), Applied Pharmacoeconomics, 3.66
Temple University 1976 — 1980
B.S, Pharmacy
Community College of Philadelphia 1974 — 1976
A.S, Chemistry
CIP 2009 - Present
Perot Systems Government Services October 2007 - July 2009
Blue Cross Blue Shield of Florida May 1999 - August 2007
Skills
Claim, Medical Billing, Insurance, Claims Management, Health Insurance, Underwriting, Commercial Insurance, Workers Compensation, Reinsurance, Liability, Employee Benefits, Access, Process Improvement, Risk Management, Analysis, HIPAA, Microsoft Excel, Outlook, Accounting, Claim Investigation
Education
FCCJ 2005 — 2007
City University of New York City College
Nielsen July 2013 - Present
The Nielsen Company October 2008 - January 2014
Sterling Research Group January 2008 - October 2008
BlueCross BlueShield of Florida October 2002 - January 2008
Blue Cross Blue Shield of Florida 2002 - 2008
Skills
Business Analysis, SDLC, Process Improvement, Data Analysis, Project Management, Business Intelligence, Vendor Management, Cross-functional Team..., Strategy, Analysis, Integration
Education
East Carolina University - College of Business 1999 — 2002
BSBA, Marketing
University of Florida 1997 — 1999
GEICO December 2013 - Present
Creative Capital Design June 2013 - Present
INADEV August 2013 - December 2013
Florida Webdesign March 1995 - July 2013
Kelly IT Resources April 2013 - May 2013
Tek Systems March 2010 - January 2013
Blue Cross Blue Shield of Florida June 2007 - March 2010
Princeton Information 2006 - 2007
Global Computer Associates 2006 - 2006
First Coast Service Options, Inc. September 2001 - May 2005
Skills
PHP, MySQL, HTML, JavaScript, jQuery, Drupal, Wordpress, Magento, Linux, Photoshop, CSS, COBOL, CICS, DB2, REXX, ISPF, SAS, Perl, VSAM, Fileaid, Java, Visio, Visual Studio, Mainframe, SQL, Integration, XML, Databases, Web Services, Microsoft SQL Server, SharePoint, VBScript, Systems Analysis, Requirements Analysis
Education
Florida Atlantic University 1980 — 1983
Bachelor's degree, Computer Science
Florida A&M University September 2011 - Present
Blue Cross Blue Shield of Florida June 2010 - August 2011
Skills
Legal Research, Microsoft Office, Word, Excel, Legal Writing, Typing, Public Speaking, Teaching, Customer Service, Research, Microsoft Word, PowerPoint, Outlook
Education
Florida Agricultural and Mechanical University 2011 — 2015
ConsultCare of Florida, LLC 2014 - Present
Cleveland Clinic Florida 2012 - 2014
Bupa Latin America 2011 - 2012
Blue Cross Blue Shield of Florida October 2010 - April 2011
Blue Cross Blue Shield of Florida September 2010 - October 2010
Blue Cross Blue Shield of Florida February 2010 - September 2010
University of Miami, Miller School of Medicine September 2007 - February 2009
CorVel Corporation August 2004 - September 2007
United Behavioral Health February 2002 - August 2004
Connecticut General Life Insurance Co May 1993 - April 2001
Skills
Strategy, Medicaid, Medicare, Provider Relations, Leadership, Healthcare Industry, Management, Business Development, Start-ups, Physicians, Hospitals, Contract Negotiation, Business Planning, Network Development, Credentialing
Education
Florida International University 2011 — 2012
Certificate in Executive Strategy & Planning, Executive Strategy & Planning, Completion
University of Phoenix
Master, Business Administration
Universidad de Puerto Rico
Bachelor of Arts, General Studies
Universidad de Puerto Rico 1985 — 1986
Undergraduate Certificate, Dental Hygiene
Universidad de Puerto Rico 1983 — 1985
Associate Degree, Dental Assistance
Leader Competency Coaching 2008 - Present
Deloitte Services LP December 2005 - January 2008
Deloitte Services LP April 2004 - December 2005
Deloitte & Touche LLP June 2001 - April 2004
Deloitte June 1999 - June 2001
Deloitte Consulting June 1997 - June 1999
Blue Cross Blue Shield of Florida 1990 - 1997
Skills
Executive Coaching, Emotional Intelligence, Leadership Development, Transformational..., Transition Coaching, Team Devlopment, Competency Assessment, MBTI, Executive Presence, Presentation Coaching, Succession Planning, Coaching, Executive Relationship, Organizational..., Performance Management, Management Consulting, Change Management, Leadership, Business Coaching, Career Counseling, Human Resources, Onboarding, Management Development, Organizational..., Deferred Compensation, Management, Workshop Facilitation, Career Development, Talent Management, Performance Improvement, Thought Leadership, Employee Engagement, Culture Change, Executive Development, Strategy, 360 Feedback, Employee Training, Career Management, HR Consulting, Training Delivery, Business Transformation, Staff Development, HR Transformation, Personnel Management, Personal Development, Instructional Design, Human Capital, Consulting
Education
University of North Carolina at Chapel Hill 1974 — 1978
MPA, Concentrating in Organization Development
Columbia University in the City of New York 1968 — 1971
BA, English
Arise Virtual Solutions Inc. June 2015 - Present
eBay Enterprise October 2014 - Present
Metropolitan Medical Group 2011 - 2012
RYLA Inc. 2008 - 2010
Cheasapeake Otolaryngology Assoc November 2006 - June 2008
Blue cross Blue shield of Florida June 2002 - December 2002
St. Vincent's HealthCare July 1997 - August 1999
VA Outpatient Clinic March 1997 - August 1998
87th CSB August 1995 - June 1996
199th PSC April 1994 - April 1995
Skills
Medical Terminology, Medical Records, Medical Coding, EKG, Surgery Scheduling, Appointment Scheduling, Typing, Vital Signs, Injectable, Phlebotomy, Medisoft, Medical Office, Patient Education, Fax, Specimen Collection, ICD-9-CM, Medical Assisting, EHR, Telephone Skills, Human Anatomy, Internal Medicine, Triage, Chart, Data Entry, Direct Patient Care, Patient Support, HIPAA, EOB, Surgery, Blood Pressure, ICD-10, EMR, CPT, HCPCS, Charge Entry, E/M coding, CMS-1500, Modifiers, HCFA, NextGen, CPC-A, Physician Coding, ICD-9, Medical Transcription
Education
Colorado Technical University-Online 2008 — 2010
Associate of Science (A.S.), Medical Office Management/Administration
Colorado Technical University
CarePlus Health Plan October 2010 - Present
CarePlus Health Plan April 2010 - October 2010
CarePlus Health Plan January 2007 - April 2010
Blue Cross Blue Shield of Florida January 2002 - January 2007
PanAmerican CAC Medical Centers April 2001 - December 2001
CAC-United Health Care Medical Centers March 1995 - April 2001
Publix August 1994 - February 1995
Skills
Pharmacy, Pharmacy Automation, Utilization Management, Medicare, Managed Care, Medicaid
Education
Florida A&M University
PharmD, Pharmacy
Florida Blue April 2013 - Present
Florida Blue February 2012 - May 2013
Blue Cross Blue Shield of Florida April 2004 - January 2012
Skills
Requirements Gathering, Managed Care, Project Management, Healthcare Information..., SDLC, User Acceptance Testing, Healthcare, HIPAA, Medicare, Visio, Medicaid, Health Policy, Process Improvement, Product Innovation, Health Insurance, Leadership, Training, Analysis
Education
Colorado State University-Global Campus 2014 — 2018
M.H.A., Health/Health Care Administration/Management
Rutgers University 1986 — 2001
Bachelor of Arts (B.A.), Biology, General
Jackson Memorial HS
Florida Blue, Blue Cross Blue Shield of Florida 2006 - February 2009
Blue Cross Blue Shield of Florida 1995 - 2006
Air Compressor Products Inc. 1993 - 1995
Heart of the South Realty 1986 - 1993
American Machine and Science Inc. 1971 - 1986
Education
Elgin Community College 1978 — 1983
Attended evening classes, Accounting, A-B
Sedgwick August 2013 - Present
Alpha Staff June 2012 - August 2013
Randstad July 2011 - June 2012
Martin-Brower June 2009 - October 2010
Arthur J. Gallagher & Co. November 2007 - February 2009
Blue Cross Blue Shield of Florida July 2006 - June 2007
Broadspire November 2004 - June 2006
Skills
Claim, New Hire Orientations, Workers Compensation, Benefits Administration, Employee Benefits, Insurance, Outlook, Customer Service, Human Resources, Data Entry, Medicare, Lotus Notes, Training, Policy, Management, Workers' Compensation..., Claims Management, Health Insurance
Education
Florida Atlantic University 1994 — 1998
B.A., Communication
Centura Health May 2015 - Present
Florida Blue Foundation September 2014 - Present
Florida Blue April 2013 - September 2014
University of North Florida August 2008 - December 2013
Florida Blue June 2010 - April 2013
Blue Cross Blue Shield of Florida June 2008 - June 2010
Blue Cross Blue Shield of Florida January 2004 - June 2008
Community Catalyst January 2003 - January 2004
Community Catalyst January 2002 - January 2003
Skills
Public Policy Research, Strategic Planning, Healthcare, Health Policy, Public Policy, Public Health, Legal Research, Policy, Medicare, Public Speaking, Non-profits, Community Outreach, Medicaid, Insurance, Health Insurance, Leadership
Education
Harvard T.H. Chan School of Public Health 1997 — 1998
MPH, Law and Public Health
University of Chicago Law School 1994 — 1997
JD, Law
Claremont McKenna College 1990 — 1994
B.A., Political Science and Economics-Accounting
The Buckley School 1988 — 1990
High School
The Buckley School
St. Johns County District Schools August 2013 - Present
Freelance/Independent January 2012 - Present
Florida Magazine Association August 2008 - August 2014
Make Me Social August 2012 - August 2013
National Association of Teachers of Singing March 2012 - August 2012
Software Quality Engineering December 2003 - January 2012
Saint Johns River Community College August 2003 - May 2004
Blue Cross Blue Shield of Florida July 2003 - September 2003
BCE Emergis September 2000 - May 2003
PVA, INC January 2000 - September 2000
Skills
Writing, Technical Writing, Copywriting, Editing, Mac OS, Microsoft Office, Digital Media, Online Publishing, Marketing Communications, Creative Writing, Teaching English, Technical Communication, Instructional Design, Content Management, Content Development, Web Content Management, Content Strategy, Social Media, Copy Editing, Publishing, Public Speaking, Media Relations, Strategic Communications, Public Relations, Journalism, Web Content, Social Networking, Editorial, Publications, Advertising, Press Releases, Magazines
Education
East Carolina University 1998 — 1999
MA, English, Technical & Professional Communication
University of North Carolina at Greensboro 1992 — 1996
BA, English
Florida Healthcare 2014 - October 2014
UHC-Medica Health Plans 2013 - 2014
AvMed Health Plans 2010 - May 2013
Blue Cross Blue Shield of Florida 2007 - 2009
Skills
Insurance, Claim, Medicare, Customer Service, Claims Management, Health Insurance, Managed Care, HMO, Networking, Reports, Reporting & Analysis, Executive Reporting, Configuration Management, Contract Management, Medicaid Managed Care, MCSE, AA+, Microsoft Office, HIPAA, Medicaid, Process Improvement, Healthcare Information..., Management, Healthcare Consulting, Healthcare Industry, Strategic Planning, Leadership, Provider Relations, EHR, Healthcare, Team Building, Hospitals, Employee Benefits, Health Policy, Medical Billing, Healthcare Management
Education
Florida International University
CMBA
University of Central Florida
Bachelor, Business Administration and Health Care Services
Seminole State College of Florida
US Department of Health and Human Services July 2012 - Present
Catholic Health Initiatives December 2010 - July 2012
Cumberland County Hospital System October 2008 - December 2010
Mount Sinai Medical Center Miami Beach December 2002 - October 2008
Ernst &Young June 2000 - November 2002
KPMG US September 1998 - June 2000
Blue Cross Blue Shield of Florida May 1993 - September 1998
Skills
Revenue Cycle, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Change Management, Process Improvement, Strategic Planning, Management Consulting, Financial Analysis, Business Strategy, Financial Reporting, Healthcare Consulting, Budgets, Managerial Finance, Performance Improvement, Leadership, Finance, Mergers & Acquisitions, Analysis, Team Building, EHR, Corporate Finance, Mergers, Managed Care, Cross-functional Team..., Strategy, Start-ups, Program Management, Management, EMR, Business Process..., Business Analysis, Consulting, Executive Management, Data Analysis, Healthcare Industry, Informatics, Policy, Business Planning, Contract Negotiation, Organizational..., Risk Management, Business Intelligence, Access, Financial Modeling, Training, Business Development, Leadership Development
Education
University of Miami - School of Business 1995 — 1998
M.B.A, Accounting
Florida International University
Bachelors, Economics
Florida Blue January 2005 - Present
Blue Cross Blue Shield of Florida March 2001 - January 2005
Skills
Medicare, Health Insurance, Managed Care, Marketing Communications, SharePoint, Data Analysis, Process Improvement, Strategic Planning, Healthcare, Visio, Program Management, Access, Business Analysis, Leadership, Team Building, Vendor Management, PowerPoint, Applicant Tracking..., Requirements Gathering, Analytics, Data Warehousing, SDLC, Insurance, HIPAA, Cross-functional Team...
Education
University of North Florida - College of Business Administration 1999 — 2001
MBA, Business Administration
Florida Agricultural and Mechanical University 1990 — 1994
BS, Business Administration
Blue Cross Blue Shield of Florida January 2001 - Present
Skills
Insurance, Health Insurance, Medicare, Microsoft Excel, Customer Service, Managed Care, HIPAA, Healthcare, Customer Satisfaction, Diversity, Siebel, Microsoft Word, Presentations, PPO, Provider Relations, HMO, Leadership, Public Speaking, Team Building, Strategic Planning, Employee Benefits, Process Improvement, Sales, Training, Coaching, Outlook, Management, Analysis
Education
Concorde Career Institute-Jacksonville
Medical Office Management
GPS-Sports, Inc. March 2012 - Present
Blue Cross Blue Shield of Florida June 2011 - Present
INROADS April 2011 - Present
The Walt Disney Company January 2006 - November 2013
Skills
Circuit Analysis, Electronic Circuit..., AC/DC Theory, Digital Electronics, Electrical..., Electronics Repair, Soldering, Digital Multi-meter, Microsoft Office, PowerPoint, Windows, Microsoft Word, Windows 7, Microsoft Excel, Computer Hardware, Troubleshooting, Customer Service, Outlook
Education
Florida Institute of Technology 2014 — 2016
Master's Degree, Biomedical Engineering
DeVry University - Orlando Campus 2010 — 2013
Bachelor's Degree, Electronics Engineering Technology, 3.52
Lockheed Martin Space Systems Company 2000 - 2011
Blue Cross Blue Shield of Florida September 1999 - August 2000
US Navy March 1985 - December 1997
Education
Embry-Riddle Aeronautical University 1997 — 1999
B.S. Professional Aeronautics, Minor and Certificate: Aviation Safety
Transplant Leadership Institute LLC August 2011 - Present
Transplant Leadership Institute August 2011 - Present
Corporate Leadership Strategies July 1997 - December 2013
Transplant Management Group November 2002 - August 2011
National Search Firm-Health care March 1995 - July 1997
Aetna Health Plans of New England September 1993 - March 1995
American Health Network October 1983 - September 1989
Blue Cross Blue Shield of Florida 1981 - 1983
Blue Cross Blue Shield of Florida 1981 - 1983
BonSecours Maryview Medical Center 1978 - 1981
Skills
Clinical, Transplantation, Clinical Research, Transplant, Healthcare, Managed Care, Hospitals, Healthcare Information..., Healthcare Consulting, Medical Devices, Surgery, Liver Transplant, Lifesciences, Physicians, Healthcare Management, Medicine, EMR, Surgeons, EHR, Informatics, Health Policy, Leadership, Oncology, Revenue Cycle, Cancer, Medical Education, Clinical Trials, Physician Relations, Quality Improvement, HIPAA, Cardiology, Patient Safety
Education
Yale School of Public Health 1966 — 1968
MPH, Health Care Policy & Administration, Hospital Administration
Fairfield University 1964 — 1966
A.B., Economics
St. Thomas Seminary
USA Benefits Group December 2010 - Present
Southwest Texas Capital May 2008 - July 2008
Barron Moore, Inc. March 2007 - May 2008
Ameriprise Financial Services, Inc. October 2004 - February 2007
XactiMed May 2003 - June 2004
WellPoint February 2003 - April 2004
Legacy Consulting Group, Inc. August 2002 - January 2003
Blue Cross Blue Shield of Florida September 2001 - August 2002
Cambridge Integrated Services November 2000 - May 2001
Axiom Systems August 1998 - October 2000
Education
The University of Texas at Arlington 1995 — 1997
Dallas County Community College 1992 — 1995
Associates, Information Technology
Publix Super Markets March 2015 - Present
First Coast Service Options, Inc. October 2010 - March 2012
Independent Contractor July 2008 - October 2010
Blue Cross Blue Shield of Florida April 2008 - July 2008
JEA September 2006 - February 2008
AMC Mortgage Services December 2004 - March 2006
Fidelity Information Services November 1980 - September 2004
Skills
Personnel Supervision, Product Management, Project Portfolio..., Software Project..., Personnel Development, Training & Development, MS Office Suite, Performance Management, MS Project, Change Management, Organizational Change, Offshoring, Office Management, Budget Development, Budget Tracking, Scheduling, Schedule Development, Strategic Planning, Customer Service, Customer Relations, Business Analysis, Software Development, Software Design, Software Implementation, Policy Writing, ISO 9001, CMMI, SDLC, Mergers, Vendor Management, Budgets, Process Improvement, Requirements Analysis, Project Management, Program Management, Management, PMO, Quality Assurance, Testing, Business Process..., Business Process, Disaster Recovery, Training, Visio, Integration, Requirements Gathering, Business Intelligence, Business Requirements, Enterprise Architecture, Management Consulting
Education
Colorado State University 2009 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations
Jacksonville University 1977 — 1980
BA, Mathematics
Health Integrity, LLC 2015 - Present
ICabrera@ Associates, LLC September 2010 - Present
Fauquier Free Clinic Inc January 2006 - February 2007
Blue Cross Blue Shield of Florida August 1997 - July 2003
Skills
Healthcare, Public Speaking, Research, Health Care Fraud, peer utilization reviews, Risk Based Audits, compliance audits, health care policy, Management, Leadership, Internal Audit, Auditing, Project Management, Medicaid, Medicare, Training, Consulting, Policy, Analysis, Budgets, Team Leadership, Team Building, Process Improvement, Strategic Planning
Education
Nova Southeastern University 2007 — 2010
Master's Degree, Health Law
Florida International University
Bachelor's degree, Criminal Justice/Psychology
Catholic Charities of the Diocese of Charlotte July 2015 - Present
Cannon School January 2010 - July 2015
Cannon School June 2007 - January 2010
Cannon School 2005 - 2007
Med E-Claim 1992 - 1997
Blue Cross Blue Shield of Florida 1990 - 1991
Colgate Palmolive 1987 - 1989
Skills
Public Relations, Fundraising, Staff Development, Marketing, Admissions, Event Planning, Nonprofits, Social Media Marketing, Higher Education, Public Speaking, Research, Alumni Relations, Community Outreach, Leadership, Social Media, Grant Writing, Program Development, Volunteer Management, Teaching
Education
Clemson University - College of Business and Behavioral Science
Bachelor of Science, Management with Marketing Minor
Florida Blue May 2014 - Present
Incepture April 2007 - May 2014
Blue Cross Blue Shield of Florida February 2004 - May 2014
BlueCross BlueShield of Florida February 2004 - May 2014
Florida Blue February 2004 - May 2014
Levigy February 2004 - March 2007
Fujitsu Consulting February 2004 - December 2005
TSRI August 2003 - December 2005
Qwest August 2003 - December 2003
InfoNow February 2002 - July 2003
Skills
Business Analysis, PL/SQL, Systems Analysis, Architecture, Resource Management, SDLC, Software Development, Process Improvement, Healthcare, SQL, RUP, Integration, Access, SQL Server, Requirements Analysis, Quality Assurance, XML, Testing, Data Analysis, Change Management, Analysis, Unix, Customer Relations, Windows, Agile, Databases, Enterprise Architecture, Process Engineering, Team Building, Insurance, Strategic Planning, User Acceptance Testing, Requirements Gathering, Program Management, SOA, Application Development, Agile Methodologies, Microsoft SQL Server, Visio, Project Management, Software Quality..., Software Documentation, SharePoint, Business Intelligence, Business Process, Data Warehousing, Vendor Management, Software Project..., Data Modeling
Education
Colorado State University 1992 — 1994
Poudre High School 1988 — 1992
Advanced Medical Personnel Services Inc. July 2015 - Present
Daytona Beach News-Journal September 2010 - July 2015
The Assurance Group May 2010 - January 2013
Blue Cross Blue Shield of Florida July 2009 - July 2010
Skills
Life Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Advertising, Social Media Marketing, Sales Management, Account Management, Sales, Marketing, Insurance, Small Business, Event Planning, Publishing, Public Relations, Social Media, Customer Service, Strategic Planning, Cold Calling, New Business Development, Customer Retention, Social media, Team Building, Recruiting, Marketing Strategy, Training, Leadership, Negotiation, Social Networking, Event Management, Marketing Communications
Education
Daytona Beach Community College 1991 — 1995
Bachelor's degree, Sales, Distribution, and Marketing Operations, General
Spruce Creek High School 1987 — 1990
High school diploma, Business, Management, Marketing, and Related Support Services
Reception Palace Ballrooms November 2000 - December 2011
Amedex Insurance Company April 1996 - August 2001
Blue Cross Blue Shield of Florida 1994 - 1996
Skills
Hotels, Budgets, Time Management, Event Management, Event Planning, Human Resources, Sales, Process Scheduler, Catering, Hospitality, Hospitality Industry, Food & Beverage, Hospitality Management, Pre-opening, Resorts, Customer Satisfaction
Education
Florida International University 2010 — 2013
Bachelors of Science, Hospitality Administration/Management, 3.62
Miami Dade College 2006 — 2010
Associates in Arts, Public Relations / Hospitality
CSX Intermodal Terminals Inc. February 2012 - Present
CSX Intermodal Terminals, Inc. May 2010 - March 2012
Blue Cross Blue Shield of Florida October 2007 - December 2009
First Coast Service Options, Inc., / Office of Continuous Improvement October 2004 - October 2007
First Coast Service Options, Inc. June 1999 - October 2004
Carlisle Interconnect Technologies April 1998 - May 1999
Foam Molding Corporation October 1993 - October 1997
Skills
Problem Solving, Continuous Improvement, Business Process, Documentation, Requirements Analysis, Software Documentation, Cross-functional Team..., Process Improvement, Visio, Program Management, Performance Management, Six Sigma, Lean Manufacturing, Business Process..., Project Planning, Leadership, Management, Analysis, Coaching, Project Management, Training, Change Management, Integration, Leadership Development, Forecasting, Budgets, Recruiting, Human Resources, Data Analysis, Customer Service, Access, Onboarding, Organizational..., Operations Management, Logistics, Team Leadership, Security, Strategic Planning, Risk Management, Quality Assurance, Team Building, Vendor Management, Strategy, Business Analysis, Government, Employee Benefits, MS Project, Manufacturing, Management Consulting
Education
University of La Verne 1992 — 1994
Masters, Business Organizational Management
Embry-Riddle Aeronautical University 1978 — 1982
B.S., Aircraft Maintenance / Aviation Management
Fellowship of Faith Church Congregational Care; Teaching; Administrative ActivitiesStaff Development Training CoordinatorDeKalb Community Service BoardJanuary 2008 - January 2010
DeKalb Community Service Board 2008 - 2009
PURE ONE Environmental, Inc. September 2004 - October 2007
Realty Solutions 2004 - 2006
United Health Group April 2003 - April 2004
Georgetown University Hospital July 2002 - March 2003
University of Miami School of Medicine August 2000 - July 2002
Blue Cross Blue Shield of Florida April 1999 - August 2000
Florida Acute Care Specialists July 1998 - April 1999
Jacobson MSO/Hospital Inpatient Management Systems April 1997 - July 1998
Skills
Leadership, Public Speaking, Strategic Planning, Management
Education
University of Miami 2001 — 2002
Enrollment Management
Florida International University 2000 — 2001
Certificate in Training and Human Resource Development
University of Miami 2000 — 2001
Certificate in Business in Healthcare Services
Florida International University
Certificate, Training and Human Resource Development
University of Miami
Certificate, Business in Healthcare Services
Spelman College 1985 — 1987
French
University of Miami
M.S, Education
Cigna April 2015 - Present
C&L Group, LLC May 2014 - April 2015
Blue Cross Blue Shield of Florida July 2007 - May 2014
Armstrong World Industries July 2005 - July 2007
DuPont Company April 1999 - July 2005
Skills
Six Sigma, DMAIC, Black Belt, Continuous Improvement, Process Improvement, Lean Manufacturing, Operational Excellence, Value Stream Mapping, Process Engineering, Business Process..., DFSS, Business Process Mapping, Root Cause Analysis, Minitab, TQM, Lean Tools, Coaching, Training, Change Management, Cross-functional Team..., Iso 9000, Quality Management, Data Analysis, Operations Management, Process Optimization, 5S, Quality Assurance, Kaizen, Performance Improvement, Lean Management, PDCA, Strategic Planning, Lean Thinking, Green Belt, Process Simulation
Education
Clarion University of Pennsylvania
Bachelor of Arts (BA), Chemistry
Purdue University
Ph.D., Chemistry
Florida Blue November 2010 - Present
Blue Cross Blue Shield of Florida February 2007 - November 2010
Blue Cross Blue Shield of Florida March 2004 - February 2007
Blue Cross Blue Shield of Florida April 2001 - March 2004
Blue Cross Blue Shield of Florida March 2000 - April 2001
Skills
SharePoint, SDLC, HIPAA, Active Directory, System Administration, Citrix, SQL, Integration, Virtualization, Disaster Recovery, Microsoft SQL Server, Vendor Management, Project Management, Drupal
Education
Clark Atlanta University 1989 — 1994
Bachelor of Science, Mathematics
Acosta Sales & Marketing February 2015 - Present
WXGP Enterprise, LLC March 2014 - Present
Baptist Health October 2013 - March 2014
US Bank November 2012 - September 2013
Blue Cross Blue Shield of Florida March 2012 - August 2012
Halifax Health September 2006 - March 2012
United Space Alliance October 2003 - September 2006
Spherion December 2002 - October 2003
United Space Alliance April 2000 - December 2002
United Space Alliance May 1999 - August 1999
Skills
Project Server, Scope Management, MS Project, SharePoint, User Acceptance Testing, Visio, Project Management, Agile Methodologies, Cross-functional Team..., Disaster Recovery, Troubleshooting, Testing, Access, Program Management, PMP, Integration, Analysis, Windows, Enterprise Architecture, Risk Management, Software Documentation, Security, Unix, ITIL, Leadership, Requirements Analysis, SDLC, Process Improvement, Vendor Management, Software Project..., IT Management, Healthcare Information..., Information Technology, IT Service Management, IT Operations, Team Leadership, Software Development, Change Management, Project Planning, Requirements Management, Business Process, Requirements Gathering, Business Process..., PMO, Project Portfolio..., Business Analysis, Resource Management, Management, PMI, Technical Writing
Education
Stetson University 2004 — 2008
Masters of Business Administration (MBA), MBA
Embry-Riddle Aeronautical University
Bachelors of Science, Aviation Computer Science
Daytona State College
Associates of Science, Engineering Studies
Prime Consulting Group October 2014 - Present
IRS - Insurance Recruitment Services May 2014 - Present
Pilot Catastrophe Service October 2012 - Present
Crawford & Company August 2011 - Present
D51 Services December 2006 - Present
Liberty Mutual Insurance May 2014 - October 2014
Florida Claims, a division of Weathers Adjusting Comapny April 2013 - October 2013
Professional Adjusting Services Inc. (PASI) June 2011 - March 2013
Ingram Financial Group March 2006 - February 2012
Blue Cross Blue Shield of Florida 2008 - 2011
Skills
Insurance, Adjusting, Water Damage, Insurance Agents, A+ Certified, Motherboards, Claim, Customer-focused Service, Team Builder, Operations Management, Multiple Project..., Contract Negotiation, Adjustments, Casualty, Team Building, Claims Management, Commercial Lines, Property & Casualty..., Commercial Insurance, Liability, Underwriting, Legal Liability, General Insurance, Property Claims, Property Damage, Risk Management, Claims Handling, Claims Resolution, Homeowners, Accident, Casualty Insurance, Claim Investigation, Life Insurance, IRAs, Professional Liability, Retirement, Retirement Planning, Subrogation, Workers Compensation
Education
Morehouse College 1977 — 1985
B.S, Biology
Clark Atlanta University 1978 — 1982
Physics
Morehouse College 1978 — 1982
Bachelor of Science, Biology, Chemistry, Mathematics
Spelman College 1978 — 1982
Biology, General
University of Florida 1976 — 1978
Chemical Engineering
Polk State College 1976 — 1977
A.A., Chemistry
Blue Cross Blue Shield of Florida September 2011 - Present
KSS International Inc January 2004 - February 2010
Professional Review and Operational Shoppers July 2002 - October 2004
ppoNext 2001 - 2002
Florida Hospital Healthcare Systems 1999 - 2000
American Medical Securities 1993 - 1998
Skills
Account Management, Insurance, Strategic Planning, Managed Care, Healthcare Management, Medicare, Networking, Medicaid, Network Development, Project Management, Operations Management, Health Insurance, Provider Relations, HIPAA, Healthcare, Healthcare Industry, Team Building, Customer Service, CRM, Contract Negotiation
Education
Grand Canyon University 2012 — 2013
Psychology
University of Central Florida 1993 — 1995
Flagler College 1992 — 1993
Balance for Health, LLC December 2001 - Present
t-tapp 2000 - Present
Balance For Health, LLC January 1998 - Present
CompBenefits 1993 - 1998
Blue Cross Blue Shield of Florida January 1989 - January 1992
Skills
Nutrition, Fitness, Web Marketing, Personal Development, Social Media, Weight Training, Weight, Stress Management, Pain Management, Wellness Coaching, Social Networking, Energy Healing, Wellness, Healing, Corporations, Leadership, Wellbeing, Nutritional Counseling, Nutrition Education, Reiki, Health Education, Lifestyle, Strength Training, Holistic Health, Lifestyle Coaching, Fitness Training, Meditation, Stress, Alternative Medicine, Supplements, Yoga, Personal Training, Motivational Speaking, Sports Nutrition, Employee Wellness, Prevention, Relaxation, Small Business, Life Coaching, Home Based Business, Operant Conditioning, Sports Injuries, Health Promotion, Weight Loss Coaching, Injury Prevention, Network Marketing, Exercise Physiology
Education
Clayton College Of Natural Health 1999 — 2002
M.S., Natural Health
University of Pittsburgh 1980 — 1982
B.S., Business Administration
Drexel University 1976 — 1979
Clinical Dietetics
Casey's Healing Hooves May 2014 - Present
Independent Contractor - evaluation/monitoring/healthcare analysis May 2010 - Present
The Patch/AOL May 2011 - May 2012
a Non Profit Organization April 2008 - March 2012
State of Florida Department of Health September 2011 - December 2011
2010 Elections April 2010 - November 2010
WorkNet Pinellas April 2009 - March 2010
United Healthcare January 2005 - March 2008
State of Florida 2002 - 2005
Blue Cross Blue Shield of Florida May 1997 - April 2002
Skills
Public Health, Non-profits, Training, Strategic Planning, Access, Community Outreach, Data Analysis, Healthcare, Policy, Coaching, Grant Writing, Teaching, Process Improvement, Healthcare Management, Fundraising, Nonprofits, Management, Leadership
Education
Walden University 2010 — 2014
PhD candidate, Public Health/Epidemiology
UOP (classroom) 2002 — 2004
MBA, Global Management (International)
Eckerd College 2000 — 2002
BA, Human Development
St. Petersburg College 1997 — 1999
AA, Education
Saviour
Blue Cross Blue Shield of Florida May 2010 - Present
Robert Half Management Resources November 2009 - May 2010
The St. Joe Company October 1984 - September 2009
Coopers & Lybrand July 1981 - September 1984
Homrich, Miel & Mehlich, CPA January 1980 - June 1981
Education
Florida Atlantic University 1979 — 1981
BS, Accounting
Palm Beach Community College 1977 — 1979
AA, Business Administration
Tenos Residence June 2009 - Present
Shands Jacksonville November 2008 - June 2009
Blue Cross Blue Shield of Florida August 1997 - December 2007
Bayer Corporation, Inc. 1990 - August 1997
Bayer Corporation, Inc. October 1983 - 1990
Skills
Business Intelligence, Healthcare, HIPAA, Visio, Requirements Gathering, Business Analysis
Education
Robert Morris University 1981 — 1983
BS, Business Information Systems
Clarion University of Pennsylvania 1980 — 1981
Information Systems, Accounting
Graceland University 1978 — 1980
Math, Accounting
Upper St. Clair High School
Costas Consulting International, LLC January 1993 - Present
Florida Blue February 2012 - December 2014
Florida Blue February 2010 - January 2013
Circana Health Passport February 2010 - February 2012
Comp Options Insurance Company January 2009 - January 2010
Blue Cross Blue Shield of Florida January 2006 - December 2008
Blue Cross Blue Shield of Florida May 1998 - December 2005
Tupperware April 1997 - December 1997
Kelly Services April 1994 - March 1997
American University / NTL Institute January 1993 - June 1994
Skills
Strategic Planning, Change Management, Global Business..., Executive Coaching, Multinational Team..., Cross-cultural, Organizational..., Organizational Design, Organizational..., Alliance Development, International Alliances, Team Building, Program Management, Leadership, Performance Management, Management Consulting, Coaching, Personnel Management, Program Development, Training, Leadership Development, Strategy, Performance Improvement, Human Resources, Workshop Facilitation, Business Strategy, Alliance Formation, Management Development, Succession Planning, Fundraising, Government, Employee Engagement, Strategic Alliances, Marketing Strategy, Consulting, Talent Management, Project Planning, Employee Relations, Recruiting, Conflict Resolution, Management, Cross-functional Team..., Executive Development, HR Consulting, Culture Change, Business Transformation, Career Development, Emotional Intelligence, Proposal Writing, MBTI
Education
School for International Training
Masters, International Management
Cornell College
Bachelors, Education, Phys. Ed, Spanish
Nido de Aguilas
BlueCross BlueShield of South Carolina June 2015 - Present
Focal Point Consulting January 2015 - March 2015
Carolinas Hospital System October 2012 - October 2014
Blue Cross Blue Shield of Florida June 2011 - August 2012
Grand Strand Healthcare April 2008 - February 2011
Interim HealthCare of NW Florida May 2004 - February 2008
Skills
Home Health, Hospice, Nursing Management, Staff Development, Data Entry, ICD-9, ICD-10, medical office..., hospital admissions..., EMR, EMR Training, Clinical Research, Home Care, Medicare, EHR, Inpatient, Critical Care, Healthcare Management, Customer Service, Nursing, Healthcare, Hospitals
Education
Hartsville Career Center 1990 — 1991
Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Coker College
Music Education
Florence-Darlington Technical College
Practical Nursing, Emergency Medical Technology/Technician (EMT Paramedic)
Newell Rubbermaid July 2013 - Present
Accenture September 2010 - July 2013
Accenture April 2008 - September 2010
Blue Cross Blue Shield of Florida August 2007 - December 2007
ProV International August 2006 - August 2007
Skills
SAP, SAP Security, Application Security, Role Design, Requirements Analysis, SOX, SAP Implementation, Sarbanes-Oxley Act
Education
Florida Agricultural and Mechanical University 2001 — 2005
B.S., Computer Information Systems
Eastside High School 1998 — 2001
Hawthorne Jr./Sr. High
Starbucks December 2014 - Present
Polishing Diamonds P.R. & Consultings April 2005 - Present
Luxottica July 2010 - December 2014
Claire's Accessories December 2009 - July 2010
Club Libby Lu May 2005 - August 2008
Blue Cross Blue Shield of Florida January 2004 - May 2005
NCCJ 2002 - 2003
Claire's Accessories September 1995 - March 1997
Skills
Event Planning, Public Relations, Management, Career Counseling, Social Media, Social Media Marketing, Press Releases, Media Relations, Public Speaking, Event Management, Blogging, Social Networking, Advertising, Facebook, Marketing Communications, Entertainment, Music Industry, Radio, Leadership, Marketing Strategy, Budgets, Brand Development
Education
Miles College 1999 — 2003
BA, Communications
Florida Agricultural and Mechanical University 1994 — 1996
Communications
Florida Blue March 2015 - Present
Florida Blue June 2013 - March 2015
First Coast Service Options, Inc. August 2009 - June 2013
First Coast Service Options Inc May 2005 - August 2009
First Coast Service Options, Inc. December 2000 - May 2005
Blue Cross Blue Shield of Florida November 1998 - December 2000
Skills
SAS, SQL, Data Analysis, Analysis, Medicare, Data Modeling, Strategic Planning, Databases, Microsoft Excel, Predictive Analytics, Quantitative Research, Qualitative Research, Predictive Modeling, Access, Process Improvement, Software Documentation, Program Management, Business Intelligence, Data Warehousing, Healthcare Information..., Project Management, HIPAA, Visio, Business Analysis, Requirements Gathering, Healthcare, Call Centers, Forecasting, Call Center, Workforce Management, SDLC, Medicaid, Team Building, SharePoint, Fraud Detection, Iso 9000, Training, Mentoring, Analytics, SAS Programming, SAS Base
Education
Concordia University-Wisconsin 2014 — 2016
Master of Science (M.S.), Management Information Systems
Concordia University-Wisconsin 2015 — 2015
Bachelor of Science (B.S.), Management Information Systems
Florida State College at Jacksonville 2009 — 2014
BAS, Computer Information Technology Management
Florida State College at Jacksonville 2005 — 2008
AA, Information Technology
Blue Cross Blue Shield of Florida September 2010 - Present
Blue Cross Blue Shield of Florida December 2008 - August 2010
Blue Cross Blue Shield of Florida November 2005 - December 2007
Humana 1997 - 2004
PCA Health Plans 1992 - 1997
Skills
Medicare, HMO, Provider Relations, Healthcare Management, Medicaid, Project Management, Management, Employee Training, Development Of Employees, PPO, Team Leadership, Provider Network..., Hiring Practices, Health Insurance, Healthcare, Affordable Care Act, Continuous Improvement, SharePoint, Microsoft Excel, PowerPoint, Hipaa, Vendor management, Strategic planning, Claims, Claims resolution, Claims review, Primary Care Physicians, Physicians, Physical Therapy, Process improvement, Process Improvement..., Healthcare Industry, Contract Negotiation, Hospitals, Ambulatory surgery..., Managed Care
Education
Florida Atlantic University
Bachelor of Health Services, Health Administration
Mercy high school Burlingame
Lighthouse Academies June 2015 - Present
The School District of DeSoto October 2013 - June 2015
Imagine Schools Non-Profit April 2008 - August 2013
S'Platters Pottery Painting Place May 2000 - April 2009
Marketing Associates USA September 1998 - April 2000
Verizon Data Services July 1997 - August 1998
New York Life Insurance Company January 1996 - July 1997
Blue Cross Blue Shield of Florida March 1991 - December 1995
Colonial Penn Life Insurance September 1986 - January 1991
Newsnet January 1985 - September 1986
Skills
Budgets, Strategic Planning, Business Planning, Financial Analysis, Marketing, Accounting, Team Building, Financial Reporting, Management, Marketing Strategy, Strategy, Accounts Payable, Coaching, Leadership, Internal Controls, Payroll, Program Management, Public Relations, Time Management, Advertising, Small Business, Problem Solving, Budgeting, General Ledger, Financial Accounting, Forecasting, Microsoft Office, Managerial Finance, Financial Management, Compliance, Analysis, Public Speaking, Social Media, Microsoft Excel, Finance, Microsoft Word, Microsoft Publisher, PowerPoint, Nonprofits
Education
Drexel University - College of Business and Administration 1983 — 1985
Master of Business Administration, Marketing
University of South Florida Sarasota-Manatee 2010 — 2012
Bachelor's degree, Accounting
The College of William and Mary 1978 — 1981
Bachelor's degree, Fine and Studio Arts
Insight Strategy Advisors June 2014 - Present
Columbia University Mailman School of Public Health August 2013 - May 2014
IMS Health May 2013 - August 2013
Blue Cross Blue Shield of Florida June 2012 - August 2012
Duval County Health Department June 2011 - August 2011
Washington University in St. Louis August 2010 - May 2011
Skills
SAS, Stata, Microsoft Office, PowerPoint, SharePoint, Data Analysis, Healthcare
Education
Columbia University Mailman School of Public Health
Master of Public Health (M.P.H.), Epidemiology
Washington University in St. Louis
Bachelor's degree, Philosophy-Neuroscience-Psychology
KnockAway August 2015 - Present
N-Play March 2015 - June 2015
MightyTasty September 2014 - January 2015
SportsYapper January 2013 - September 2014
Launch Unit May 2012 - January 2013
Plankick April 2012 - December 2012
Chirpme January 2011 - December 2011
Blue Cross Blue Shield of Florida March 2008 - December 2010
yoopra.com August 2010 - November 2010
fliptimer January 2010 - November 2010
Skills
Leadership, Entrepreneurship, Start-ups, Six Sigma, Software Engineering, SDLC, Enterprise Architecture, Product Development, Business Strategy, Business Intelligence, Process Improvement, Mobile Strategy, Web Applications, JavaScript, Node.js, jQuery, MongoDB, Backbone.js, Web Services, REST, CSS3, PHP, MySQL, Cloud Computing, Web Analytics, LAMP, Memcached, Nginx, Amazon Web Services..., JSON, Mobile Applications, AJAX, Apache, HTML 5, Analytics, SOA, Integration, Strategy, CSS, Linux
Education
Clemson University
BS, Electrical & Computer Engineering
Stanford University
MS
Zumba Fitness LLC May 2012 - Present
ABB CONCISE Optical Group January 2011 - May 2012
Neptune Management Corporation March 2009 - July 2010
NBCUniversal, Inc.; GE; Telemundo January 2006 - March 2009
Blue Cross Blue Shield of Florida January 2004 - January 2006
Nortel Networks January 1997 - March 2003
Skills
Talent Management, Organizational..., Organizational..., Succession Planning, Organizational Design, Change Management, Employee Engagement, Performance Management, Employee Relations, Leadership Development, Executive Coaching, Process Improvement, Coaching, Talent Acquisition, HR Consulting, Onboarding, Strategic Planning, Leadership, Personnel Management, Cross-functional Team..., Generalist, Workforce Planning, Training, Culture Change, Strategic HR, HR Strategy, Leading People, Organizational Climate, Management Development, Employment Law, HRIS, Team Leadership, Program Management, Project Management, Performance Appraisal, Human Resources, Employee Benefits, Employee Training, New Hire Orientations, Strategy
Education
Dalhousie University
Bachelor of Commerce, Business Administration
Florida International University - College of Business Administration
MBA, concentration in Human Resources Management
Cenpatico February 2015 - Present
Network Insurance Senior Health Division May 2014 - February 2015
UnitedHealthcare September 2007 - April 2014
Wallace Welch & Willingham April 2006 - September 2007
Aon Consulting April 2001 - April 2006
Blue Cross Blue Shield of Florida June 1998 - April 2001
Foundation Health (now Health Net) July 1996 - June 1998
PCA Health Plans (now Humana) September 1992 - July 1996
Skills
Sales Operations, Account Management, Compliance, Underwriting, Health Insurance, Employee Benefits, Disability Insurance, Insurance, Term Life Insurance, Medicare, Managed Care, Health Policy, Brokers, CRM, Healthcare, Health Savings Accounts, Management, Claim, HMO, Benefits Administration, Customer Retention, Sales, Strategy, Training, PPO, Medicaid, Life Insurance, Business Development
Education
Eckerd College 2006 — 2011
BA pending, Business Management
Prime Therapeutics December 2014 - Present
Healthcare Consulting Resolutions LLC January 2013 - Present
First Coast Advantage, LLC August 2013 - November 2014
Family Care Partners May 2012 - December 2012
Blue Cross Blue Shield of Florida July 2010 - May 2012
Blue Cross Blue Shield of Florida April 2005 - July 2010
Blue Cross Blue Shield of Florida October 1999 - April 2005
Skills
Provider Relations, PPO, HMO, Medicare, Healthcare Industry, Healthcare, Compliance, Network Development, Provider Contracting, Managed Care, Credentialing, Health Plans, Medicaid, Healthcare Management, Accountable Care..., Patient Centered..., Health Policy, Health Insurance, Healthcare Consulting, Medical Billing, HIPAA, Practice Management, Physician Relations, Disease Management, Utilization Management, Healthcare Information..., Quality Improvement, Medicare Part D, Pharmacy Benefit..., Employee Benefits, EHR, Revenue Cycle, Physicians, Accountable Care, Medical Home, Leadership, Strategic Planning, Process Improvement, Vendor Management, Insurance, Team Building, Strategy
Education
Southern Illinois University, Carbondale 1998 — 2000
Bachelor, Healthcare Administration
Concorde Career Institute-Jacksonville 1983 — 1984
Certification, Medical Assistant
MedAxiom September 2014 - Present
Veritiv August 2014 - September 2014
Blue Cross Blue Shield of Florida September 2009 - September 2013
Family Care Partners of Ponte Vedra September 2006 - March 2009
Family Care Partners September 2006 - March 2009
Tutor Time January 2005 - January 2006
Skills
Microsoft SQL Server, Microsoft Excel, SQL DB2, VBA, Analytic Reporting, Dashboard Reporting, Access, Microsoft Office, Data Entry, Medical Records, Medical Assisting, Microsoft Word, Medical Office, Financials, Health Insurance, Subject Matter Experts, PL/SQL, Healthcare, Team Building, Customer Service, Visio, Leadership, Strategic Planning, Marketing, HIPAA, Outlook, Process Improvement
Education
Florida State College at Jacksonville 2012 — 2015
Information Technology Management, Computer Programming, Database Administrator
Florida Community College at Jacksonville 2006 — 2008
Associate's degree, Sociology
Concorde Career Institute-Jacksonville 2005 — 2006
Certificate, Medical/Clinical Assistant
Florida Combined Life June 2007 - Present
Florida Combined Life April 2001 - May 2007
Blue Cross Blue Shield of Florida January 1992 - March 2001
Blue Cross and Blue Shield of Florida July 1989 - January 1992
Blue Cross and Blue Shield of Florida February 1986 - July 1989
Skills
Insurance, Requirements Gathering, Requirements Analysis, Visio, Business Requirements, Business Analysis, Process Improvement, Business Process..., Dental Insurance, Dental Technology, Operations Management, Microsoft Word, Microsoft Excel, Customer Service, Provider Relations, Cross-functional Team..., Coaching
Education
University of Florida 1982 — 1982
Certified Expanded Duties/Dental Radiology - College of Dentistry
Chattanooga State Community College 1972 — 1973
Dental Assisting/Assistant
Internal Revenue Service November 2010 - Present
Blue Cross Blue Shield of Florida June 2010 - November 2010
Cuneo Creative Consultants May 2009 - February 2010
Battle One Apparel October 2008 - February 2010
Uzzell Advertising August 2008 - January 2009
Skills
Adobe Acrobat, Adobe Creative Suite, Dreamweaver, Photoshop, InDesign, Graphic Design, Illustrator, QuarkXPress, Microsoft Office, Logo Design, Magazine Layout Design, Graphics Layout, Print Management, Government Procurement, Government Contract, Digital Printing, Project Management, Project Planning
Education
Florida A&M University 2005 — 2009
Bachelor of Science in Graphic Design, Graphic Design, 3.5 GPA
Cigna March 2006 - Present
ADP April 2008 - December 2014
AvMed January 2008 - April 2008
CIGNA Healthcare March 2006 - January 2008
HCR ManorCare March 2004 - March 2006
Blue Cross Blue Shield of Florida August 2000 - March 2004
ECKERDS AND WALGREENS PHARMACY December 1994 - September 1998
Skills
Benefits Administration, Employee Benefits, HRIS, Healthcare, Performance Management, HR Policies, Budgets, Microsoft Office, Project Management, HMO, Data Analysis, Employee Relations, Health Insurance, Strategic Planning, ERISA, Training, Process Improvement, Leadership, FMLA, Access, Customer Service, Management, New Hire Orientations
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MPA, Health Service Admin
Florida International University 1997 — 2004
BS Health Service Administration, Health Service Administration
eDegree Advisor March 2014 - Present
Blue Cross Blue Shield of Florida July 2011 - Present
2008-2011 AT&T December 2008 - March 2011
Skills
Workforce Management, Team Leadership, Customer Service, Contact Centers, Call Centers, Leadership, Vendor Management, Training, Coaching, Team Building, Business Analysis
Education
Everest University-Jacksonville
Baptist Health Data Quality Abstractor, Clinical Effectiveness & Performance Improvement Nurse
Various January 2006 - January 2009
Mayo Clinic November 2001 - August 2003
Blue Cross Blue Shield of Florida May 2000 - December 2000
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Access Database, Cerner, McKesson PACS, Public Speaking, Presentations, Adobe
Education
University of North Florida 2012 — 2014
Sport Management
Brevard Community College 2007 — 2008
Registered Nursing/Registered Nurse
University of North Florida 1997 — 2000
Bachelor of Arts and Sciences, Public Relations/Communications
Blue Cross Blue Shield of Florida March 2001 - June 2014
Skills
HMO, Medicare, Employee Benefits, Health Insurance, Insurance, Disability Insurance, Benefits Administration, Brokers, Claim, Health Savings Accounts, Life Insurance, Long-term Care, Managed Care, PPO, Term Life Insurance
Education
Florida International University 2004 — 2008
BA
Mast academy
Blue Cross Blue Shield of Florida October 2007 - Present
PriceWaterhouseCoopers 2007 - 2007
Blue Cross Blue Shield of Florida 2004 - 2007
GE Power Systems 2002 - 2004
Satyam Computer services Limited 2002 - 2004
Satyam Computer services Limited 1998 - 2000
Skills
Microsoft SQL Server, SDLC, Business Analysis, Agile Methodologies, Requirements Analysis, Process Improvement, Requirements Gathering, Software Project..., Business Process, Information Technology
Education
College of Engineering, Trivandrum 1993 — 1997
B.Tech, Electronics & Communication Engg.
Zurich Insurance Services / UsAssure February 2010 - Present
US Tech Solutions June 2006 - May 2012
Florida Blue August 2009 - February 2010
Excellence In Motivation August 2007 - July 2009
Blue Cross Blue Shield of Florida June 2006 - July 2007
Skills
Requirements Gathering, Web Services, WCF, VB.NET, ASP.NET, ADO.NET, Microsoft SQL Server, .NET, Analysis, C#, XSLT, Requirements Analysis, JavaScript
Education
Fergusson College
Masters, Computer Science
Loyola Academy
Univita Health Inc 2014 - 2015
Holy Cross Hospital January 2013 - September 2014
Vista Healthplan January 2005 - December 2012
Vista Health Plan 2007 - 2012
Vista Health Plans 2005 - 2011
Coventry Healthcare 2005 - 2011
Blue Cross Blue Shield of Florida 1994 - 1997
Skills
HIPAA, Healthcare Information..., Disaster Recovery, EMR, IT Management, Healthcare, Citrix, Medicare, Hospitals, Vendor Management, Process Improvement, Visio, Healthcare Consulting, Troubleshooting, SharePoint, Healthcare Management, Healthcare Industry, Active Directory, Revenue Cycle, Technical Support, Software Documentation, Business Analysis, Customer Service, Management, Strategic Planning, Leadership
Education
Florida International University
Cesar Chavez Public Charter Schools for Public Policy January 2012 - Present
Kingdom Harvest Ministries, IBWC April 2009 - July 2012
Sunrise Senior Living October 2005 - September 2007
Blue Cross Blue Shield of Florida May 2003 - July 2005
Skills
Customer Service, Team Building, Healthcare, Management, Healthcare Management, Leadership, Staff Development, Training, Nonprofits, Fundraising, Project Management, Policy, Quality Assurance, Public Speaking, Leadership Development, Community Outreach
Education
Edward Waters College 1994 — 1999
Bachelor's degree, Psychology
Ring Power Corporation February 2011 - Present
Independent Consultant January 2009 - Present
Blue Cross Blue Shield of Florida 2010 - 2010
Accretive Solutions December 2007 - October 2008
ICS 2004 - 2007
Templeton & Company 2002 - 2004
Convergys (Previously known as InterVoice) 2000 - 2002
Education
Columbus State University 1977 — 1980
Best Friends Animal Society September 2006 - Present
Blue Cross Blue Shield of Florida August 2002 - October 2006
Blue Cross Blue Shield of Florida April 2001 - July 2002
Blue Cross Blue Shield of Florida January 1995 - March 2001
The Backe Group December 1991 - January 1995
Skills
Direct Marketing, Integrated Marketing, Strategy, Market Research, Social Media Marketing, Marketing, Analytics, Advertising, Lead Generation, CRM, Program Management, Segmentation, Social Media, Strategic Planning, Public Relations, Project Management, Nonprofits, Event Management, Marketing Communications, Brand Management, Budgets, Leadership, Sales, Analysis, Event Planning, Business Planning, B2B, Market Planning, Sponsorship, Management, Social Networking, Email Marketing, Business Intelligence, Process Improvement, Marketing Strategy, Online Marketing, Fundraising, Business Strategy, Team Building
Education
Duquesne University 2005 — 2006
Masters Studies in Community Leadership
Penn State University 1987 — 1991
BA - Advertising
Blue Mt. Academy
HarteHanks June 2004 - Present
Blue Cross Blue Shield of Florida September 2002 - June 2004
Bank of America April 2001 - September 2002
AT&T Broadband March 1997 - December 2000
Hamilton Collection December 1993 - March 1997
Skills
Analytics, CRM, Direct Marketing, Direct Mail, Analysis, Customer Retention, SAS, Web Analytics, Marketing, Data Analysis, Segmentation, Database Marketing, Business Development, Data Mining, Business Strategy, Management, Integrated Marketing, Email Marketing, Customer Acquisition, Multi-channel Marketing, Lead Generation
Education
Florida Atlantic University
BBA, Marketing
University of North Florida
MBA
Blue Cross Blue Shield of Florida February 2003 - Present
VeriSign March 2000 - February 2003
Gulfstream Aerospace November 1999 - March 2000
US Army June 1979 - July 1999
Skills
Perl, Project Management, Nessus, Management, Linux, Security, System Administration, AIX, Cloud Computing, Unix, Disaster Recovery, Automation, SDLC, SharePoint, Integration, Enterprise Architecture, Operating Systems, Scripting, Windows, Visio, CISSP, Databases, Data Center, Windows Server, VMware, Virtualization, Powershell, Opalis, Bladelogic, IP360, Unix Shell Scripting, BMC Patrol, Enterprise Software, VMware ESX
Education
Excelsior College 1980 — 2008
BS, Chinese, Business
Florida Blue October 2014 - Present
Blue Cross Blue Shield of Florida December 2013 - Present
Blue Cross Blue Shield of Florida April 2004 - December 2013
Blue Cross Blue Shield of Florida April 2001 - April 2004
Blue Cross Blue Shield of Florida November 1999 - April 2002
Blue Cross Blue Shield of Florida March 1998 - November 1999
Skills
CSS, HTML, HTML 5, Node.js, CSS3, Front-end, AJAX, jQuery, linked-in dust.js, Web Applications, JavaScript, User Experience, SASS, Visual Studio, Web Services, XML, Graphic Design, Website Development, MVC, DHTML, Linux, SharePoint, SQL, C#, .NET, Web Development, Integration, Dreamweaver, ASP.NET MVC, MySQL, Microsoft SQL Server, JSON, IIS, jQuery UI, User Interface, Test Driven Development, Web Design, Information Architecture, Software Development, ASP.NET, Agile Methodologies, ActionScript, XHTML, ASP, Subversion, express, Flash
Education
Columbia College 1999 — 2001
Computer Information Systems, Computer Science
GENEX Services, Inc. 2007 - Present
NewSeasons Assisted Living Communities March 2004 - January 2007
Independence Blue Cross 1998 - 2004
Creative Hairdressers 1997 - 1998
United Press International 1996 - 1997
Blue Cross Blue Shield of Florida 1991 - 1994
National Broadcasting Company July 1986 - June 1991
Datapoint Corporation January 1984 - June 1986
Bamberger's Department Stores 1978 - 1984
Skills
Employee Benefits, Leadership Development, Human Resources, Deferred Compensation, Employee Relations, Performance Management, Talent Management, Workforce Planning
Education
Philadelphia College of Osteopathic Medicine 2001 — 2003
MS, Organizational Development & Leadership
Fairleigh Dickinson University 1975 — 1977
BA, Psychology & Sociology
Union County College 1973 — 1975
AA, Liberal Arts - Urban Studies
MREI, LLC November 2005 - Present
Hometown Democracy 2009 - 2010
Blue Cross Blue Shield of Florida December 1983 - October 2005
Education
Cleveland State University 1981 — 1983
MBA, Business - Marketing
Humana Inc. February 2014 - Present
Humana Inc. January 2009 - February 2014
WellCare 2008 - 2009
Blue Cross Blue Shield of Florida 1991 - 2007
Federal Reserve Bank - Jacksonville FL Branch 1990 - 1991
Della Porta Insurance Group 1987 - 1989
United States Navy 1983 - 1987
Skills
Medicare, Healthcare, Healthcare Industry, Insurance, Managed Care, Health Insurance, Mentoring, Leadership, Healthcare Management, Strategic Planning, Process Improvement, Provider Relations, Health Policy, PPO, HIPAA, Budgets, Healthcare Consulting, Team Building, Employee Benefits, Performance Improvement, Leadership Development, Healthcare Information..., Training, Management, Sales, Disease Management, Executive Management, Medicaid, Forecasting, Claim, Long-term Care
Education
Duke University - The Fuqua School of Business 1995 — 1996
MBA, Health Services Management
Purdue University 1979 — 1983
BS, Management/Industrial Relations
St. Francis High School 1975 — 1979
Mountain View, CA
Blue Cross Blue Shield of Florida May 2008 - Present
Blue Cross Blue Shield of Florida January 2008 - Present
Moffitt Cancer Center January 2007 - Present
Moffitt Cancer Center February 2007 - May 2008
Moffitt Cancer Center January 2007 - May 2008
Psychiatric Rehabilitation Center / Vocational Services January 1999 - January 2004
New York Presbyterian Hospital January 1992 - January 1999
Education
City University of New York-Hunter College 2001 — 2004
Hunter College
Bachelor's, Social Work
City University of New York-Herbert H. Lehman College 1993 — 1998
BSW, Social Work
John F. Kennedy H.S. 1989 — 1993
High School
Lehman College
the American College of Sports Medicine
Master's, Public Health2004
Hovis & Associates June 2013 - April 2014
Custom Insurance Services September 2012 - July 2013
Restaurant Services Inc (RSI) January 2010 - April 2012
Progressive Impressions International-(formerly First Marketing- a Taylor Company) May 2008 - August 2009
Atlas Leasing, Inc June 2004 - May 2008
Broward County Schools October 2003 - June 2004
VISTA Heathcare August 1999 - April 2002
Blue Cross /Blue Shield of Florida February 1987 - April 1999
Skills
Management, Marketing, Budgets, Microsoft Excel, MS Excel Pivot Tables, Microsoft Office, Microsoft Word, Microsoft Office 2007, Office Management, Office Administration, Bookkeeping, Benefits Administration, Accounts Payable, Accounts Receivable, Vehicle Leasing, Website Development, Supervisory Skills, Administrative..., Health Insurance, Presentations, Property & Casualty..., Life Insurance, Long Term Care Insurance, Medicare, Project Planning, Customer Service, Invoicing, Loans, Contract Negotiation, QuickBooks, PowerPoint
Education
Florida Atlantic University 2003 — 2006
Bachelor's degree, Business Management/Healthcare Management, Cum Laude
Jefferson College 1969 — 1971
Associate of Arts and Sciences (AAS), Business Administration and Management, General, Cum Laude
Pasco County Schools January 2014 - Present
GLG Consulting January 2013 - January 2014
Florida Health Care Plan October 2010 - December 2012
Blue Cross Blue Shield of Florida October 2008 - November 2010
Skills
Financial Analysis, Health Care Reform, Staff Development, Strategic Planning, Contract Negotiation, Results Driven, Health Insurance, Employee Benefits, Vendor Management, Insurance, HIPAA, Training, Management, Leadership, Healthcare, Medicare, Project Management, Marketing, Strategy, Analysis, Competitive Analysis, Integration, Process Improvement, Result Oriented, Health Policy, Managed Care, Healthcare Consulting, Healthcare Information..., HMO
Education
University of North Florida 1992 — 1994
MBA, Business Administration and Management, General
Flagler College 1975 — 1979
BA, Business
Piedmont Natural Gas December 2013 - Present
ettain group March 2013 - December 2013
Tri-Analytics July 2012 - February 2013
Tri-Analytics January 2011 - June 2012
Meridian Technologies Inc May 2008 - February 2011
Blue Cross Blue Shield of Florida June 2001 - May 2008
Blue Cross Blue Shield of Florida January 2007 - September 2007
Ajilon Consulting April 1996 - June 2001
Skills
SDLC, Requirements Analysis, Quality Center, Data Warehousing, User Acceptance Testing, Testing, Quality Assurance, Software Quality..., Business Intelligence, Integration, Databases, Regression Testing, Unix, SQL, Systems Analysis, Data Migration, Enterprise Software, Requirements Gathering, Project Management, PL/SQL, ETL, Visio, DB2, Test Planning, Agile Methodologies, SharePoint, System Testing, Waterfall, Software Project..., HP Quality Center
Education
Clarion University of Pennsylvania 1983 — 1987
B.S., Communications and Public Relations
Black Knight Financial Services January 2014 - Present
Lender Processing Services, Inc. (LPS) January 2010 - Present
ING October 2008 - Present
Lender Processing Services, Inc. (LPS) July 2011 - December 2013
Lender Processing Services, Inc. (LPS) July 2009 - January 2012
Zumpano Enterprises, Inc. September 2007 - August 2008
PEO Automation, Inc. January 2004 - January 2008
Commercial Insurance Associates, Inc. August 2005 - 2007
Blue Cross Blue Shield Of Florida January 2003 - March 2005
Skills
Web Services, XML, C#, Microsoft SQL Server, .NET, SharePoint, SQL, WCF, ASP.NET, Integration, ASP.NET MVC, JavaScript, LINQ
Education
Eastern Michigan University 1974 — 1980
Operation Research Information Systems, Information Technology
Blue Cross Blue Shield of Florida V.P., Corporate TaxBlue Cross Blue Shield of Florida1998 - Present
Washington National Insurance Company January 1987 - April 1998
Touche Ross & Company January 1981 - December 1986
Education
Creighton University School of Law 1978 — 1981
JD
Creighton University 1974 — 1978
BSBA, Accounting
The Dolce Law Firm, P.A. January 2012 - Present
The Tauler Law Firm 2010 - 2011
Law Office of Eric Hospedales, LLC May 2009 - August 2010
Blue Cross Blue Shield of Florida January 1998 - April 2009
Skills
Litigation, Civil Litigation, Bankruptcy, Strategic Planning, Customer Service, Insurance, Leadership, Immigration Law, Public Speaking, Healthcare
Education
Florida International University - College of Law 2003 — 2007
JD, Law
Florida International University 1992 — 1998
MSIE, Industrial Engineering
St Francois d
Baptist Health Enterprises 2004 - Present
Baptist Health South Florida 1995 - Present
Baptist Health South Florida 1992 - 1995
Baptist Hospital of Miami 1987 - 1992
Orando Regional Medical Center 1986 - 1987
Blue Cross Blue Shield of Florida 1979 - 1984
Skills
Healthcare Information..., Healthcare Consulting, EHR, HIPAA, Clinical Research, Organizational..., Medical Devices, Contract Negotiation, Management Consulting
Education
University of Florida 1984 — 1987
Master of Business Administration (M.B.A.) and Masters in Health Science, Business and Health Care Administration
Florida International University 1977 — 1979
Bachelor of Business Administration (B.B.A.) - Accounting, Accounting
Florida Blue January 2014 - Present
BCBSF 1991 - Present
Blue Cross Blue Shield of Florida May 2000 - January 2014
Skills
SDLC, Visio, Vendor Management, Requirements Gathering, Process Improvement, Business Analysis, Project Management, Health Insurance, Requirements Analysis, Project Portfolio..., SharePoint, Management, PMP, Strategy, Program Management, Strategic Planning
Education
East Tennessee State University 1979 — 1984
Bachelor's degree, Special Education and Teaching
Miami Children's Hospital 2008 - Present
Blue Cross Blue Shield Of Florida October 1986 - July 2008
Blue Cross Blue Shield of Florida 1986 - 2008
Blue Cross and Blue Shield September 2005 - January 2007
Blue Cross and Blue Shield June 1999 - September 2002
Skills
Managed Care, Healthcare, Medicare, Health Insurance, Healthcare Management, Process Improvement, Healthcare Consulting, Healthcare Industry, Insurance, Strategic Planning, HIPAA, Provider Relations, Healthcare Information..., Cerner, Budgets, Hospitals, Team Building, Project Planning, Medicaid, Revenue Cycle, Leadership, Policy, Management, Financial Analysis, Physician Relations, Analysis, Health Policy, Performance Management, EMR, Physicians, Executive Management, Finance, Utilization Management, HMO, EHR, Business Strategy, Epic Systems, Practice Management, PPO, Employee Benefits, Network Development, Informatics, Revenue Cycle Management, Medical Billing, Performance Improvement, Credentialing, Healthcare Reimbursement, Meditech, Disease Management, Quality Improvement
Education
St. Thomas University 1989 — 2007
MBA, Health Administration
City University of New York City College 1979 — 1985
BA, Business Administration
Kemper, A Unitrin Business January 2010 - Present
OptaComp May 2009 - October 2009
Blue Cross Blue Shield of Florida December 2005 - December 2008
Life and Specialty Ventures, Jacksonville, FL. September 2000 - December 2005
First Coast Service Options, Jacksonville, FL July 1997 - September 2000
Prudential Insurance Company August 1985 - May 1997
Education
Eastern Florida State College 1984 — 1986
Blue Cross & Blue Shield Association 2006 - Present
BlueCross BlueShield Association 2006 - Present
Blue Cross Blue Shield of Florida 1996 - 2006
Blue Criss and Blue Shield of Florida 1996 - 2006
Skills
Health Insurance, Healthcare, Managed Care, Medicare, HIPAA, Medicaid, Insurance, Health Policy, Quality Improvement, Public Health, Provider Relations, Policy, Healthcare Management, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Health Care Reform, Disease Management, Data Analysis, Strategic Planning
Education
Emory University
Bachelor of Arts (BA), Experimental Psychology
Northwestern University, Emory University
Kforce Inc 2015 - 2015
Blue Cross Blue Shield of Florida August 2008 - June 2014
Blue Cross Blue Shield of Florida 2005 - 2008
Blue Cross Blue Shield of Florida 2004 - 2005
Blue Cross Blue Shield of Florida 2000 - 2004
Blue Cross Blue Shield of Florida 1999 - 2000
Skills
Healthcare Management, Healthcare, Disease Management, Medicare, Managed Care, Utilization Management, Leadership, Healthcare Information..., Healthcare Consulting, Process Improvement, Health Insurance, HIPAA, Healthcare Industry, Health Policy, Program Management, Hospitals, Team Building, HMO, Insurance, Human Resources, Recruiting, Talent Management, Provider Relations, Medicaid, Software Documentation
Education
Florida International University 2010 — 2012
Bachelor's degree, Health Services Administration
AmTrust North America 2010 - Present
BLUE CROSS BLUE SHIELD OF FLORIDA October 1976 - September 2014
BCBSF November 2007 - June 2009
Skills
HMO, Medicare, Health Insurance, Managed Care, HIPAA, Healthcare, Healthcare Information..., Claim, Leadership, Program Management, Management, PPO, Insurance, Account Management, Network Development, Provider Relations, Process Improvement, Team Building, Hospitals, Health Policy, Visio, Training, Vendor Management, Strategic Planning, Employee Benefits, Outlook, Long-term Care, Medicaid, Disease Management
Education
Jacksonville University 1996 — 1997
MBA, Business
Florida Atlantic University 1984 — 1986
BA, Communication
Sacred Heart Catholic School 2008 - 2009
New York Life 2007 - 2008
Mandarin Middle Sch. 2004 - 2005
Coopers & Lybrand Consulting January 1996 - June 1997
Blue Cross Blue Shield of Florida August 1994 - December 1995
Health Technology Associates April 1991 - August 1994
Our Town Fredericksburg (Mainstreet Project) 1990 - 1991
Skills
Editing, Creative Writing, Management, Program Management, Leadership
Education
Florida Coastal School of Law 2006 — 2007
University of Mary Washington 1986 — 1990
B.A.
Metrofuser llc September 2003 - Present
Foxcrest HOA 2008 - 2014
Foxcrest HOA 2008 - 2014
Blue Cross Blue Shield of Florida 2009 - 2010
Liggett Vector Brands April 1993 - July 2003
The Pillsbury Company 1973 - 1993
Education
Seton Hall University 1974 — 1980
M.B.A., Finance and Marketing
Fairleigh Dickinson University 1966 — 1969
B.S., Management
Blue Cross Blue Shield of Florida Communications ManagerGeneral Electric2000 - 2007
Skills
Communication Training, Corporate Communications
Education
Clark Atlanta University
Bachelor's, Business Administration
AON HEWITT November 2011 - Present
Bank of America August 2010 - Present
JPMorgan Chase June 2009 - July 2010
Winn August 2008 - May 2009
Blue Cross Blue Shield December 2007 - June 2008
AIG April 2007 - November 2007
Blue Cross Blue Shield of Florida November 2002 - April 2007
Blue Cross Blue Shield of Florida July 2002 - October 2002
Blue Cross Blue Shield November 2000 - April 2002
Empire Blue Cross Blue Shield July 2000 - November 2000
Skills
SOA, JMS, Web Services, Java Enterprise Edition, JSP, Tomcat, Hibernate, XML, EJB, Spring, Struts, Weblogic, Websphere, Oracle, SDLC, Spring Framework
Education
Devi Ahilya Vishwavidyalaya 1995 — 1998
MS, Computer Science
Devi Ahilya Vishwavidyalaya 1992 — 1995
BS, Computer Science
Coeus Corp January 2007 - Present
Incepture, Consulting arm of Blue Cross Blue Shield of Florida January 2008 - November 2013
Blue Cross Blue Shield of Florida January 2003 - January 2008
Kyra Infotech & Unisys February 2000 - December 2002
Kyra Infotech May 1998 - January 2000
Skills
HIPAA, Program Management, Healthcare Information..., Web Services, Process Improvement, Business Analysis, Enterprise Architecture, Insurance, IT Strategy, Software Project..., Mergers & Acquisitions, Business Intelligence, Business Process..., Project Management, Oracle, Data Warehousing, Cross-functional Team..., SDLC, Product Management, Vendor Management, Strategy, Analytics
Education
Colorado State University 2010 — 2012
Master of Business Administration (M.B.A.), Finance, General
P.E.S.I.T (Bangalore University) 1993 — 1997
B.E, Computer Science
Home OwnerJenny Marie Designs2007 - 2010
Blue Cross Blue Shield of Florida March 1987 - December 2004
Education
Columbia College 2000 — 2002
Business
Manatee Junior College 1960 — 1963
Associate's degree, Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Florida December 2011 - Present
Incepture April 2011 - December 2011
dp Brokerage, Inc. July 2010 - April 2011
Make My Home Fit January 2009 - April 2011
self March 2005 - April 2010
National Companies, Inc. June 2003 - January 2008
Blue Cross Blue Shield of Florida June 1996 - March 2005
Equifax February 1991 - March 1995
Skills
Healthcare, Medicare, Health Insurance, HIPAA, Managed Care
Education
Columbia College (SC) 1983 — 1986
BA, Speech Language Pathology
Regence BlueCross BlueShield of Oregon July 2015 - Present
Farmington Square November 2014 - July 2015
Alere, Inc. October 2013 - November 2014
Regence BlueCross BlueShield November 2012 - October 2013
Blue Cross Blue Shield of Florida August 2010 - October 2012
Blue Cross and Blue Shield of Florida 2002 - August 2010
BCBSFL February 1996 - August 2002
Skills
Provider Contracting, Provider Relations, Network Development, HMO, Utilization Management, Contract Negotiation, Healthcare, Case Management Services, Health Policy, PPO, Medicare, Healthcare Industry, Physicians, Clinical Research, Hospitals, HIPAA, Health Insurance, Healthcare Management, Managed Care, Medicaid, Strategic Planning, Process Improvement
Education
Nova Southeastern University 1988 — 1990
MS, Health Administration
Florida Atlantic University 1984 — 1988
BA, Health Administration
Long Island College School of Nursing
Registered Nurse, Nursing
Textron Marine and Land Systems June 2013 - Present
Dynetics, Inc. July 2012 - Present
Parsons 2010 - 2012
IT Asset Management at Blue Cross Blue Shield of Florida June 2009 - July 2010
Blue Cross Blue Shield of Florida June 2009 - June 2010
SAIC and BAE 2001 - 2009
Coleman Research Group 1998 - 2001
Skills
Access, Analysis, Applicant Tracking..., Budgets, Change Management, Contract Management, Contract Negotiation, Cost Benefit, Cross-functional Team..., Defense, Deltek, DoD, Earned Value Management, FAR, Finance, Government, Government Contracting, Government Procurement, Leadership, Logistics, MS Project, Management, Military, Navy, Pricing, Process Improvement, Process Scheduler, Procurement, Program Management, Project Management, Project Planning, Proposal Writing, Purchasing, RFP, Risk Management, Security Clearance, SharePoint, Software Documentation, Sourcing, Strategic Sourcing, Strategic Planning, Subcontracting, Supplier Evaluation, Supply Chain, Systems Engineering, Talent Acquisition, Team Building, Training, Vendor Management, Visio
Education
Florida Institute of Technology 1976 — 1989
MS, Contracts and Acquisitions
East Tennessee State University 1965 — 1969
BS, History
King University 1966 — 1968
BS, History
VyStar Credit Union July 2013 - Present
Blue Cross Blue Shield of Florida April 2010 - June 2013
Convergys March 1999 - August 2009
Convergys November 2004 - August 2007
UPS March 1995 - March 1999
Skills
Vendor Management, Call Center, Process Improvement, Business Analysis, SDLC, Business Process, Management, Call Centers, Leadership, Outsourcing, Business Process..., Strategic Planning, Requirements Analysis, Team Building, Visio, Human Resources, Program Management
Education
Jacksonville University 1995 — 1996
MBA, Business
Columbus State University 1986 — 1990
BS, Computer Science
Columbus High
WellCare Health Plans March 2014 - Present
Wellcare Health Plans September 2011 - Present
AIDS Healthcare Foundation March 2010 - August 2011
Blue Cross Blue Shield of Florida January 2008 - October 2009
Cigna HealthPlan of Florida August 2006 - January 2008
Blue Cross Blue Shield of Florida October 1999 - January 2006
Tenet Healthcare Services January 1996 - October 1999
Skills
Insurance, Project Management, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Contract Management, Recruiting, Workshop Facilitation, Microsoft Office, Negotiation, Budgets
Education
Florida Atlantic University 1990 — 1994
Bachelors, Health Care Administration
Holy Cross Hospital January 2010 - Present
BLUE CROSS BLUE SHIELD OF FLORIDA July 2002 - October 2009
KEMPER NATIONAL SERVICES January 2001 - January 2002
Florida Health Choice, Inc. January 1997 - May 2001
MANAGEMENT CORPORATION January 1996 - January 1997
AGENCY FOR HEALTH CARE ADMINISTRATION January 1994 - January 1996
Education
Florida Agricultural and Mechanical University 1987 — 1992
Bachelor of Science, Health Care Management
Florida International University
Master of Science, Health Services Administration
Blue Cross Blue Shield of Florida October 2011 - Present
Florida Blue May 2002 - September 2011
Blue Cross Blue Shield of Florida January 1994 - April 2002
Skills
Managed Care, Healthcare, Hospitals, Program Management, Disease Management, Clinical Research, Healthcare Management, Healthcare Information..., Public Speaking, Physicians, Strategic Planning, Medicine, Health Insurance, HIPAA, Value based...
Education
Fairleigh Dickinson University
Associate of Arts (AA), Liberal Arts
New York University
Bachelor of Science (BS), Political Science
Florida Blue July 2013 - June 2015
Florida Blue May 2011 - June 2013
Blue Cross Blue Shield of Florida June 2004 - May 2011
Skills
Healthcare, Medicare, Provider Relations, Health Policy, Process Improvement, HIPAA, Healthcare Consulting, Data Analysis, Medicaid, Healthcare Management, Strategic Planning, Team Building, Hospitals, Insurance, Motivation, Retail Marketing, Disease Management, Retail Category..., Eye for Details, Managed Care, Health Insurance, Healthcare Industry
Education
Flagler College 1984 — 1989
BS, Business Administration, Psychology
Gainesville High School
Texas Health Resources September 2013 - Present
Banner Health August 2011 - September 2013
Blue Cross Blue Shield of Kansas City April 2010 - 2011
Blue Cross Blue Shield of Florida April 2008 - April 2010
Humana August 2005 - April 2008
EMS 2001 - 2005
Skills
Healthcare, Managed Care, Healthcare Information..., Disease Management, Healthcare Management, Hospitals, Data Analysis, Healthcare Consulting, HIPAA, Health Insurance, Medicare, Health Policy, Process Improvement, Utilization Management, Healthcare Industry, EMR, Informatics, Provider Relations, Medicine, Physicians, Medicaid, Quality Improvement, Physician Relations, Credentialing, EHR, HMO, Pharmacy Benefit..., Practice Management, Revenue Cycle, PPO, Network Development, Accountable Care, Clinical Research, Health Information..., Internal Medicine, NCQA, Patient Safety, Strategic Planning, Leadership
Education
The University of Texas at Dallas 2004 — 2006
Master of Business Administration (M.B.A.)
University of Tennessee-Health Science Center College of Medicine 1996 — 2000
Internal Medicine and Pediatrics Residency
University of Missouri-Columbia School of Medicine 1992 — 1996
Doctor of Medicine (M.D.)
Creighton University 1989 — 1992
Bachelor's Degree, Pharmacy
Blue Cross Blue Shield of Florida May 2000 - Present
Techisource May 1998 - May 2000
EG&G March 1991 - May 1998
Skills
Apache, Websphere, IIS, SOAP, REST, Load Balancing, Enterprise Architecture, SDLC, DataPower, Disaster Recovery, SOA, WCF
Education
Florida Institute of Technology 1986 — 1990
BSME, Engineering
Comcast May 2010 - September 2011
Independence Blue Cross July 2007 - March 2010
Blue Cross Blue Shield of Florida May 2006 - June 2007
Ameriquest Mortgage January 2006 - May 2006
Arlinque Technologies January 2001 - May 2003
Skills
Visio, SDLC, Business Analysis
Education
Clemson University 2003 — 2005
Masters, Electrical and Computer Engineering
Visvesvaraya Technological University 1998 — 2002
Bachelors, Electronics and Communication
National College
Sri Aurobindo Memorial School
NJ Schools Development Authority November 2009 - Present
New Jersey Schools Development Authority November 2005 - October 2009
Blue Cross Blue Shield of Florida January 2002 - November 2005
Blue Cross Blue Shield of Florida April 2001 - December 2001
Blue Cross Blue Shield of Florida June 1998 - April 2001
Blue Cross Blue Shield of Florida September 1997 - June 1998
Skills
Project Planning, Operations Management, Leadership, Customer Service, Government, Auditing, Program Management, Project Management, Process Improvement, Analysis, Procurement, Software Documentation, Budgets, Training, Risk Management, Management, proje, Strategic Planning
Education
Villanova University 2009 — 2010
Master Certificate in Applied Project Management
Embry-Riddle Aeronautical University 1994 — 1997
Aeronautical Science
Deutsche Bank March 2012 - Present
Blue Cross Blue Shield of Florida October 2010 - February 2012
Naval Hospital Jacksonville, FL January 2006 - September 2010
Skills
InfoPath, BizTalk, SharePoint, WCF, SSIS, .NET, Business Intelligence, Microsoft Office..., Microsoft Technologies, SDLC, SQL, Web Development, Visio, Architectures, Enterprise Software, SharePoint Server, Architecture, Business Analysis, Integration, Vendor Management, Leadership
Education
University of Florida 1996 — 1998
Bachelor of Arts (B.A.), French Language and Literature
Daytona Beach Community College 1994 — 1995
Associate of Arts (A.A.)
the Regional Medical Center of Orangeburg and Calhoun Counties March 2000 - Present
Blue Cross Blue Shield of South Carolina November 1997 - March 2000
Blue Cross Blue Shield of Florida April 1985 - October 1997
Education
Univeristy of Phoenix 2009 — 2010
MIS, Information Systems
College of Charleston 1980 — 1984
B.S., Business Administration
College of Charleston
Flagler Cycle Service March 2014 - Present
1 Hour Printing April 2010 - September 2011
Blue Cross Blue Shield of Florida January 1999 - July 2007
Skills
Graphic Design, Advertising, Direct Mail, Creative Direction, Web Design, Email Marketing, Illustrator, Graphics, Marketing Strategy, Logo Design, Customer Service
Education
Daytona State College 2012 — 2015
Associate of Arts (A.A.)
Concorde Career Institute, Jacksonville, FL
Medical Secretary, Medical Billing
Florida Community College at Jacksonville
2-15 License, Health, Life & Varriable Annuities
Blue Cross Blue Shield of Florida
Skills
Insurance, Health Insurance, Actuarial Science
Education
Florida Atlantic University 2001 — 2004
MS, Mathematics
CEVA Logistics January 2008 - Present
Blue Cross Blue Shield of Florida August 1998 - January 2008
Education
Everest University-Jacksonville 2012 — 2014
Master's degree, Business Administration and Management, General
Florida State University 1994 — 1998
Bachelors of Science, Accounting
iMethods August 2011 - Present
Stryker July 2008 - August 2011
Merrill Lynch November 2007 - July 2008
Blue Cross Blue Shield of Florida November 2006 - November 2007
Michigan State University July 2001 - October 2006
J. R. Heineman & Sons October 1997 - June 2000
Education
Delta College 1999 — 2001
Business
Saginaw Career Complex 1997 — 1999
Certification, Business Administration
Cambridge Academy 1995 — 1999
General College Prep
Columbia High School September 1996 - Present
Blue Cross Blue Shield of Florida August 1988 - September 1996
Macclenny, Florida June 1983 - August 1988
Education
Florida A&M University 2002 — 2004
BS, Education
Lake City Community College 2000 — 2002
AS, Education
Blue Cross Blue Shield of Florida 2009 - 2011
Progressive Insurance October 1996 - March 2004
Education
Columbia College 2008 — 2010
BSBA, Human Resources Management
Blue Cross Blue Shield of Florida September 2009 - Present
Clemson University December 2005 - June 2009
Skills
Health Care Systems, Actuarials, Health Care Economics, Health Data Informatics, Health Economics, SAS programming, Public Health, Economics, Statistics, SAS, Research, Project Management
Education
Clemson University 2005 — 2009
Doctor of Philosophy (PhD), Applied Economics, A
Blue Cross Blue Shield of Florida February 2007 - Present
Winn Dixie Stores November 2003 - November 2006
Jacksonville International Airport August 2003 - November 2003
Skills
MS 2000 Suite (Word,..., Microsoft Office Xp, Microsoft Windows 98, Employee Benefits, Customer Service, Invoicing, Organization, Enterprise Output..., Convergence X for PPO..., Managed Healthcare..., Reqular Business..., Customer Inquiry..., Working knowledge of..., View and Pay System..., Siebel, Mainframe, Aspect, Client Letter, Application Central, NASCO Mainframe Sessions, Ability to type 40-45..., Imagintor, Yellow Belt Certified
Education
Everest University-Jacksonville 2004 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of North Florida 2002 — 2003
Everest University-Jacksonville
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Wal-Mart May 2009 - Present
Blue Cross Blue Shield of Florida November 2006 - November 2007
Skills
Cashiering
Education
Clark College
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry
Aventura Hospital and Medical Center 2012 - Present
Mount Sinai Comprehensive Cancer Center August 2004 - September 2012
SunMed Healthcare Providers 2002 - 2004
Blue Cross Blue Shield of Florida 1999 - 2002
PhyMatrix Corporation 1997 - 1999
Mercy Health System 1990 - 1997
Skills
Business Development, Customer Service, Leadership, Management, Marketing, Marketing Strategy, Microsoft Office, Sales, Budgets, Team Building
Education
Nova Southeastern University 1992 — 1994
Master of Business Administration (MBA), Business Administration and International Business
Florida International University
Bachelor of Health Services Administration, Health Services and Marketing
Florida Blue March 2005 - September 2014
Blue Cross Blue Shield January 2002 - March 2005
Blue Cross Blue Shield of Florida October 1997 - December 2000
Skills
Analytical Skills, Research, Technical Support, Skilled in Siebel..., Microsoft Office, Quest and Diamond..., Skilled in Issue..., Knowledgable of ICD-9..., Knowledgable of Project...
Education
Florida Agricultural and Mechanical University
Bachelor's degree, Journalism
Florida Junior College at Jacksonville
Associate of Arts (AA)