Blue Cross Blue Shield of Florida
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Blue Cross Blue Shield of Florida List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Florida. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Florida Salaries. You can even request information on how much does Blue Cross Blue Shield of Florida pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Florida directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,296 Blue Cross Blue Shield of Florida employees in database. Find out everything there's to know about Blue Cross Blue Shield of Florida employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Florida Employees
Onyx Building Sciences March 2015 - Present
Repairs Unlimited, Inc. February 2014 - March 2015
Interstate Restoration Group December 2012 - February 2014
InStar Services Group June 2011 - December 2012
InStar Services Group May 2010 - June 2011
Mark Lestan Photography February 2009 - May 2011
Blue Cross Blue Shield of Florida January 2010 - April 2010
WirelessDeveloper Agency October 2006 - February 2009
CIN-LAN Inc. September 1999 - October 2006
MSX International June 1998 - August 1999
Skills
Copywriting, Creative Development, Online Advertising, Creative Direction, Advertising Sales, Project Management, Construction, Restoration, Capital Improvement, Structural Drying, Social Media, Event Planning, Marketing, Budgets, Management
Education
Michigan State University 1998 — 2006
Bachelors, Communications
Michigan State University 1998 — 2006
Bachelor's degree, Communication and Media Studies
Verizon Wireless December 2014 - Present
barclaycard June 2013 - Present
Sysintelli Inc, April 2009 - Present
Verizon Wireless January 2011 - June 2013
Blue Cross Blue Shield of Florida April 2010 - December 2010
Skills
Java software..., Android, HTML5 + CSS, JavaScript, Action..., Unix, User Interface Design, Web Services, Web Design, Hadoop, AJAX, WebSphere Message Broker, Databases, REST, JMS, JDBC, JSP, Eclipse, Android, Java, XML, Spring, Java Enterprise Edition, Spring Framework
Education
Northwest Missouri State University 2008 — 2010
Master's degree in science
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology
Hurricanes Wings October 2011 - January 2015
Federal Employee Benefits Group, Inc. March 2003 - May 2010
McCall Central Air Incorporated January 2002 - October 2003
Blue Cross and Blue Shield of Florida January 1976 - December 2001
Blue Cross Blue Shield of Florida December 1998 - August 1999
Skills
Customer Satisfaction, Leadership, Troubleshooting, Problem Solving, Strategic Planning, Customer Relations, Customer Retention, Long-term Customer..., Strategic Policy..., Process Management, Presentation Skills, Team Management, Interpersonal..., Interpersonal..., Interpersonal Leadership, Business Process..., Negotiation
Education
Jacksonville University 1974 — 1975
Business Administration and Management, General
Bishop Kenny Highschool 1970 — 1974
The Charter School at Baymeadows January 2015 - June 2015
Kelly Educational Services November 2014 - December 2014
Alfred I. duPont Middle School August 2014 - October 2014
duPont Middle School October 2013 - June 2014
Blue Cross Blue Shield of Florida January 2005 - November 2013
Nemours April 2004 - January 2005
Per Se Technologies July 2003 - April 2004
Florida Blue May 1989 - December 2002
Skills
Health Insurance, Process Improvement, SAS, Healthcare Information..., Analysis, HIPAA, Business Analysis, Insurance, Data Analysis, Managed Care, Vendor Management, Healthcare, Project Management, Healthcare Management, Visio, Enterprise Architecture, Requirements Gathering, Analytics, Cross-functional Team..., Training, Data Warehousing, SDLC, Access, Requirements Analysis, Medicare, Business Process..., Program Management, Leadership, Informatics, SharePoint, ETL, Business Intelligence, Business Process
Education
University of North Florida, Educator Preparation Institute 2013 — 2014
Professional Certification, Education, Completed
Jacksonville University 1986 — 1989
Bachelor of Science, Computer Information Systems
Coastal Insurance Company January 2015 - Present
GuideWell August 2013 - December 2014
Florida Blue September 2011 - July 2013
CareSpot October 2009 - June 2011
Blue Cross Blue Shield of Florida April 1997 - September 2009
Skills
Leadership, Strategic Planning, Team Building, Healthcare, Program Management, Strategy, Cross-functional Team..., Marketing, Process Improvement, Management, Managed Care, Healthcare Information..., Medicare, Marketing Strategy, Health Insurance, Vendor Management, Ideas Development, Open Innovation, Market Research, Business Innovation, Innovation Consulting, Start-ups, Innovation Development
Education
Jacksonville University 2005 — 2007
Bachelor's Degree, Leadership and Development, summa cum laude
Florida Blue July 2014 - Present
Florida Blue March 2013 - July 2014
Blue Cross Blue Shield of Florida January 2010 - March 2013
Blue Cross Blue Shield of Florida November 2005 - July 2010
Blue Cross Blue Shield of Florida July 2003 - November 2005
Blue Cross Blue Shield of Florida July 1999 - July 2003
Blue Cross Blue Shield of Florida July 1994 - December 1999
Blue Cross Blue Shield of Florida May 1995 - December 1996
Blue Cross Blue Shield of Florida May 1994 - May 1995
Skills
Continuous Improvement, Leadership, Customer Satisfaction, Healthcare, Start-ups, Non-profit..., Executive Management, Process Improvement, Medicare, Strategy, Health Insurance, Managed Care, Marketing Strategy, Cross-functional Team..., Insurance, Training, Management, Employee Benefits, Performance Management, Strategic Planning, Customer Service, Call Centers, Team Building, Sales, Vendor Management, Analysis, Coaching, Project Planning, Business Development, Product Development, Forecasting, Policy, Change Management, Organizational..., Leadership Development, Business Analysis, Program Management, Budgets, Public Relations, Operations Management, Business Process..., Retail, Business Intelligence, Data Analysis, Team Leadership, HIPAA, Project Management, Healthcare Management, Healthcare Industry
Education
National University 2015 — 2016
Pursuing Masters Degree, Global Management
State University of New York Empire State College 2003 — 2006
Bachelors of Science, Business Administration
215 Health, Life and Annuity License
HPBjobs.com September 2015 - Present
Lucy Coyle, Personal Career Marketing and Consulting December 2011 - Present
HPBjobs.com September 2010 - February 2012
NCBI March 2008 - October 2011
McKenzie Scott / ITS / AJN April 2004 - February 2008
American Red Cross 2002 - 2003
Nortel 1998 - 2000
Blue Cross Blue Shield of Florida 1992 - March 1998
Skills
Strategic Planning, Leadership Development, Marketing Strategy, People Development, New Business Development, Cross-functional Team..., Training, Leadership, Management, Start-ups, Entrepreneurship, Product Marketing, Organizational..., Strategy, Telecommunications, B2B, Sales Management, Marketing
Education
Jacksonville University 1996 — 1998
Bachelor of General Studies, Management & Marketing, Management and Marketing
Jacksonville University 1994 — 1996
Bachelor of General Management, Marketing and Management
Afni January 2013 - Present
Blue Cross Blue Shield of Florida October 2006 - February 2013
Modis August 2005 - September 2006
Nuance Communications February 2000 - August 2005
Skills
IVR, VoIP, Cisco Call Manager, Java Enterprise Edition, Cisco Technologies, Web Services, Java, Cisco CVP, VXML, SQL Server, .NET, Cisco ICM, J2EE, XML, SIP, NICE Call Recording, Agile Methodologies, VoiceXML, SSML, TTS, Speech Recognition, AJAX, MRCP, Siebel CRM Integration, HTML, Nuance, NVP, Syntellect, H323, MGCP, Cisco UCM, Etalk, Virtual Hold, Avaya Aura, Avoke, Nexidia, CUIC, Aceyus Reporting, Five9, Salesforce CTI, Avaya Communication..., Verint, TellMe, Call Miner, REST, Business Analysis, Call Centers, Enterprise Software, Microsoft SQL Server
Education
The University of Kansas 1997 — 1999
M.S., Computer Science
Jawaharlal Nehru Technological University 1993 — 1997
B.Tech, ECE
Kakinada Public School 1983 — 1990
High School, K-10
Regis University August 2010 - Present
Lippincott Williams and Wilkins April 2013 - Present
St. Anthony's Hospital July 2008 - July 2013
Keiser University March 2007 - June 2008
Blue Cross Blue Shield of Florida November 2001 - March 2007
Maxim Healthcare Services August 1997 - July 2001
Skills
Nursing, Healthcare, Hospitals, Clinical Research, Home Care, Inpatient, EHR, Case Management, Leadership, Staff Development, Medicare, Medical/Surgical, Instructional Design, Teaching, Policy, Medical-Surgical
Education
Regis University 2006 — 2008
Master of Science (M.S.) in Nursing Leadership with Education focus, Education, 4.0
Niagara University 1988 — 1992
BSN, Nursing, Graduated with Honors
Altegra Health June 2015 - Present
Florida Blue September 2013 - Present
Florida Blue March 2013 - August 2013
Florida Blue December 2012 - February 2013
Blue Cross Blue Shield of Florida August 2011 - November 2012
Solantic Urgent Care KNA Care Spot September 2010 - April 2011
Solantic Urgent Care KNA Care Spot August 2010 - September 2010
University of Florida February 2001 - June 2010
Skills
Six Sigma, Managed Care, Medicare, Project Management, Process Improvement, Leadership, Team Building, Financial Analysis, Time Management, Insurance, Healthcare Management, Strategy, Program Management, Marketing, Continuous Improvement, Teamwork, Business Analysis, Management, Data Analysis, Change Management, Operations Management, Training, Hospitals, Business Process..., Medicaid, Software Documentation, Healthcare, Strategic Planning, Analysis, Healthcare Information..., Policy, Team Leadership, Accounting, Visio, Cross-functional Team..., Coaching, Sales, Quality Assurance, Microsoft Excel, Health Policy, Access, Product Development, Business Planning, EMR, Budgets, Healthcare Consulting, HIPAA, EHR, Negotiation, Performance Improvement
Education
New York Institute of Technology 2003 — 2005
MAE- MSIT, Instructional Technology -Business, Management, Marketing, and Related Support Services
University of North Florida 1999 — 2002
BAE, Education
TMS Health, a Xerox Company October 2013 - September 2015
Bank of America December 2012 - May 2013
Intechcenter December 2011 - September 2012
Blue Cross Blue Shield of Florida February 2011 - December 2011
Aflac March 2008 - December 2010
Pacific Bancorp July 2007 - March 2008
Countrywide/Bank of America January 2006 - July 2007
CIT May 2003 - March 2005
Ohio Mortgage Funding January 2000 - May 2003
Skills
Sales, Sales Management, Sales Operations, Management, Territory Development, Territory Management, Account Management, Business Development, Healthcare, Senior Living..., Senior Services, ALF, SNF, Hospice, Home Healthcare, Pharmaceutical Sales, Pharmaceutical Industry, Product Launch, Building Long-term..., Customer Retention, Physician Relations, Pharmacy Relations, Leadership, Customer Service, Strategic Planning, Contract Negotiation, Training, Trade Shows, Sales Presentations, Public Speaking, Communication, Team Building, Time Management, Marketing, Managed Care, HIPAA, Patient Advocacy, Medicare, Health Insurance, Life Insurance, CRM, Event Planning, Small Business, Awesomeness
Education
Nova Southeastern University 2010 — 2013
MBA, Sales Management
State Of Florida 2008 — 2008
Non degree. 215 insurance license, 215 Insurance License
Malone University 2003 — 2005
BA, Management
Kent State University 1997 — 2003
N/A, Business Administration and Management, General
Verizon Wireless April 2015 - Present
Wells Fargo June 2014 - April 2015
Bank of America March 2014 - June 2014
Verizon Wireless May 2012 - February 2014
AT&T September 2011 - April 2012
Macy's May 2011 - September 2011
Walmart December 2010 - April 2011
FedEx March 2010 - December 2010
State of Pennsylvania February 2008 - March 2010
Blue Cross Blue Shield of Florida February 2007 - January 2008
Skills
Java, J2EE, Struts, JSP, HTML, JavaScript, Sun Certified Java..., Java Enterprise Edition, Eclipse, Servlets, Hibernate, Web Services, Tomcat, PL/SQL, JMS, Oracle, SDLC
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology, Electrical and Electronics Engineering
BCBSFL October 2003 - Present
Blue Cross Blue Shield of Florida 2003 - 2009
United Parcel Service May 1985 - March 2003
Skills
Sales Skills Training, Sales Support, New Business Development, Business Strategy, Strategic Planning, Customer Relations, Marketing Strategy, Sales Management, Business Planning, Health Insurance, Management, Sales, Cross-functional Team..., Marketing, Managed Care, Marketing Communications, Medicare, Leadership, Budgets, Selling Skills, Insurance, Event Management, Team Building, Customer Service, Sales Operations, Strategy, Process Improvement, Contract Negotiation, Social Media, Account Management, Healthcare, Training, Employee Benefits, Consulting, Coaching, Leadership Development, Program Management
Education
University of Phoenix 2013 — 2014
Master's Degree, Health/Health Care Administration/Management, 3.87
Southern University and Agricultural and Mechanical College 1984 — 1986
Bachelor's Degree, Broadcast Journalism, 3.45
Louisiana State University 1981 — 1985
BA, Broadcast Journalism
Black Knight Financial Services September 2014 - Present
EverBank (Contractor) August 2014 - Present
Black Knight Financial Services July 2012 - May 2014
Drake Software January 2009 - March 2012
Blue Cross Blue Shield of Florida January 1998 - January 2009
IBM Global Process Services 1996 - 1998
Internal Revenue Service 1991 - 1996
Internal Revenue Service 1987 - 1991
Skills
Testing, Manual Testing, System Testing, Quality Center, SQL, Test Cases, Windows, Software, Business Analysis, Web Applications, Microsoft Word, Outlook, PowerPoint, Databases, Testing Tools: Test..., Microsoft Test Manager..., Team Foundation Server..., Platforms: Windows..., Languages: SQL, XML,..., Software: Microsoft..., Visual Studio 2010, Perot Diamond System, Quest Application, Visual Studio
Education
Northern Virginia Community College
Florida Community College
Orange Park High 1972 — 1976
Blue Cross Blue Shield of Florida Manage sells to individuals and small groups$
Skills
Sales, Call Center, Health Insurance, Management, Medicare, Leadership, Sales Management, Coaching, Account Management, Managed Care, Healthcare
Education
Jacksonville University
Bachelor's degree, Business Administration and Management, General
HHCC July 2014 - Present
Blue Cross Blue Shield of Florida January 2005 - April 2014
Everest University, Orange Park 2004 - 2010
University Medical Center (UF Shands - Jacksonville) May 1987 - November 1997
Skills
HIPAA, Healthcare Information..., Customer Service, Managed Care, Budgets, Healthcare, Hospitals, PPO, Physician Relations, Nursing, Clinical Trials, Quality Assurance
Education
Jacksonville University
Bachelor's degree, Nursing
University of North Florida
Master's degree, Health/Health Care Administration/Management
Florida Blue April 2013 - Present
Verizon Data Services July 2012 - March 2013
Florida Blue February 2012 - June 2012
CSX Technology April 2011 - February 2012
Blue Cross Blue Shield of Florida 2010 - April 2011
Proclivity Systems March 2009 - September 2009
ESPN February 2008 - December 2008
Bear Stearns October 2006 - December 2007
Akorri July 2006 - September 2006
Investors Bank & Trust March 2006 - June 2006
Skills
Agile Methodologies, SOA, Requirements Analysis, SQL, Hibernate, Java Enterprise Edition, SDLC, Spring, Enterprise Architecture, Spring Framework, Java
Education
Madurai Kamaraj University 1997 — 2000
M.C.A, Computer Applications
Madurai Kamaraj University 1995 — 1997
M.Com, Corporate Accounts, Operations Research
Madurai Kamaraj University 1992 — 1995
B.Com, Company Accounts, Statistics
Blue Cross Blue Shield of Florida July 2007 - Present
Skills
Healthcare, Health Insurance, Property & Casualty..., Insurance, Employee Benefits, Medicare, Managed Care, HIPAA, Benefits Administration, Brokers
Education
Maryville University of Saint Louis 1985 — 1988
BS: Business Management, Business Administration; Psychology
Novitas Solutions, Inc. August 2012 - Present
University of Florida Jacksonville Physicians Inc. March 2010 - September 2012
Blue Cross Blue Shield of Florida July 2000 - December 2009
CompUSA August 1998 - April 2000
Saxton Pierce Restaurant Corporation April 1988 - July 1998
Skills
Outlook, Microsoft Office, PowerPoint, Word, Excel, Allscripts EHR ver 11.2, Epic Systems, McKesson STAR, Microsoft Excel, Management, Analysis, Human Resources, Call Centers, Performance Management, Process Improvement, Leadership, Training, Team Building, Microsoft Word
Education
Santa Fe Community College 2011 — 2012
Health Information Technology, CHTS Implementation Manager, 3.98
A+ Certification 1999 — 1999
A+ Certification, Computer networking essentials and Hardware
Lamar University 1990 — 1993
Electronics, Computer and Robotics, 4.0
Availity LLC March 2015 - Present
Sunshine State Health Plan April 2013 - October 2014
BlueCross & BlueShield of Florida September 2007 - April 2013
Blue Cross Blue Shield of Florida 2007 - 2013
Availity, LLC November 2001 - August 2007
Skills
Healthcare Information..., Insurance, Leadership, Leadership Development, Account Management, Business Analysis, Business Development, Call Centers, Claim, Cross-functional Team..., EDI, HIPAA, Health Insurance, Healthcare, Managed Care, Management, Marketing, Medicaid, Medicare, Process Improvement, Project Management, SDLC, Vendor Management, Provider Relations, Team Building, Data Analysis, Visio
Education
Jacksonville University 1999 — 2002
Master of Business Administration (M.B.A.)
Nova Southeastern University
Bachelor of Science (B.S.), Professional Management
SAS Institute January 2006 - Present
CB Richard Ellis Real Estate 2003 - 2005
Blue Cross Blue Shield of Florida 2000 - 2002
BCBSFL Division -- First Coast Service Options, Inc. 1996 - 2000
Maritz Research; Directions Research; The M/A/R/C Group 1986 - 1995
S. C. Johnson & Son 1981 - 1985
Burke Marketing Research 1979 - 1981
Skills
Marketing Research, Segmentation, Analytics, Market Research, Market Analysis, Competitive Intelligence, Competitive Analysis, Pricing, Marketing Strategy, SPSS, Data Analysis, Strategy, Leadership, New Business Development, Quantitative Research
Education
University of Cincinnati 1979 — 1981
MBA, Marketing
Millikin University
BS, Marketing
Analytics Resources - Tableau Alliance Partner September 2013 - Present
EverBank May 2011 - September 2013
Oracle January 2011 - May 2011
Choice One Technologies August 2005 - January 2011
Blue Cross and Blue Shield Association September 2009 - September 2010
TriServ Alliance March 2009 - September 2009
Blue Cross Blue Shield of Florida September 2005 - March 2009
The Home Depot December 2003 - September 2005
Market Touch March 2001 - December 2003
Manheim Interactive June 1996 - March 2001
Skills
Business Intelligence, Data Warehousing, ETL, SDLC, Data Integration, Integration, Databases, Analytics, Data Management, Enterprise Architecture, Requirements Analysis, IT Strategy, Database Design, Master Data Management, Data Modeling, CRM, Information Management, SQL, Data Analysis, Data Quality, Requirements Gathering, Solution Architecture, Data Center, Data Governance, Architectures, Architecture, Tableau
Education
Kennesaw State University
BS, Information Systems
CSX Technology March 2011 - Present
Fidelity National Financial 2010 - 2011
MortgageFlex Systems, Inc. 2005 - 2010
Blue Cross Blue Shield of Florida 2003 - 2005
Blue Cross Blue Shield of Florida 2001 - 2003
Nelnet 1996 - 2000
Xerox 1990 - 1996
Deloitte & Touche 1987 - 1990
Skills
SDLC, PMP, Team Building, Analysis, Project Planning, Business Analysis, Software Project..., Planning, Communication, Finance, Quality Assurance, PMO, MS Project, Office 2010, Project Management, Requirements Analysis, SharePoint, Visio, Management, Leadership, Testing, Team Management, Vendor Management, Integration, Program Management, Business Process..., Process Improvement, IT Strategy, Strategic Planning, Project Portfolio..., Microsoft Project
Education
Northwestern University - Kellogg School of Management 1985 — 1987
MBA, Finance & Marketing
Tufts University 1980 — 1984
BSChE, magna cum laude, Chemical Engineering
Aetna Inc. August 2007 - Present
Aetna August 2005 - August 2007
Blue Cross Blue Shield of Florida 2000 - 2005
Shands at AGH 1995 - 1997
LakeShore Hospital January 1992 - June 1995
AvMed SantaFe January 1991 - January 1992
AvMed SantaFe May 1989 - January 1992
AvMed SantaFe May 1988 - May 1989
Skills
Healthcare Management, Healthcare, Medicare, Healthcare Information..., HIPAA, Health Insurance, Process Improvement, Healthcare Industry, Strategic Planning, Hospitals, Medicaid, Program Management, Healthcare Consulting, EMR, Health Policy, Leadership, Practice Management, Provider Relations, Network Development, Revenue Cycle, EHR, Claim, Access, Informatics, Performance Improvement, Insurance, Vendor Management, PPO, Credentialing, Medical Billing, Visio, Software Documentation, Policy, HMO, Team Building, Physicians, Physician Relations, Employee Benefits, Quality Improvement, Data Analysis
Education
University of Florida 1986 — 1989
MHS, Health Sciences
University of Florida - Warrington College Of Business 1986 — 1989
MBA, Finance, General
Miami University 1976 — 1980
BA, Microbiology
Stebbins
Price Waterhouse Coopers May 2013 - Present
US Bank/Elavon April 2012 - December 2012
Vcarve, Inc February 2010 - February 2012
ING December 2009 - January 2011
Blue Cross Blue Shield of Florida June 2009 - November 2009
Blue Cross Blue Shield June 2009 - October 2009
Bank of America July 2008 - December 2008
Blue Cross Blue Shield of Florida March 2006 - March 2008
ING (formally CitiStreet) January 2005 - January 2006
Admin Office of the Courts March 2001 - March 2003
Education
North Carolina Wesleyan College
Bachelor of Science, Business Administration
Incepture May 2010 - Present
BLUE CROSS BLUE SHIELD OF FLORIDA January 1974 - December 2007
Blue Cross Blue Shield of Florida January 2000 - January 2004
Blue Cross Blue Shield of Florida January 1995 - January 2000
Blue Cross Blue Shield of Florida January 1990 - January 1995
Skills
Project Management, Budgets, Vendor Management, Integration, Strategy, Business Process..., Call Centers, Process Improvement, PMO, Management, Access, Business Analysis, SDLC, Business Process, Business Intelligence, Human Resources, Program Management
Education
Jacksonville University 1988 — 1989
Masters, Business Administration
Missouri Valley College
Bachelor of Science, Human Relations; Computer and Information Science
The Wharton School, University of Pennsylvania
University of North Florida
EverBank April 2012 - Present
Blue Cross Blue Shield of Florida January 2008 - November 2012
Fidelity National Title Ins. Co. 2007 - 2008
HBOS-Halifax Bank of Scotland August 2005 - April 2007
HCL Technologies June 2004 - April 2007
Ritwik Software Technologies January 2003 - June 2004
Skills
C#, WCF, ASP.NET, LINQ, Windows Services, WinForms, PHP, NUnit, .NET, ABBYY, OnBase, Encompass 360, OCR, Blaze Advisor, Microsoft Technologies, Web Services, Microsoft SQL Server, SSRS, TFS, ADO.NET, SOA, SSIS, IIS, ASP.NET AJAX, XSLT, Database Design
Education
University of Madras 2000 — 2003
Master in Computer Applications, Computers
Kakatiya University 1997 — 2000
Bachelor of Science (B.Sc.) Computer Science, Computer Science
St. Joseph's High School 1980 — 1995
Higher Eductaion, General Studies
Internal Revenue Service September 2012 - Present
Blue Cross & Blue Shield of Mississippi November 2010 - October 2011
Merrill Lynch September 2009 - November 2010
Blue Cross Blue Shield of Florida May 1999 - December 2008
GTE Data Services 1998 - 1999
Skills
TSO, COBOL, DB2, ETL, Data Warehousing, JCL, Mainframe, Fileaid, SDLC, REXX, CLIST
Education
National American University 1993 — 1997
BS, Computer Information Systems
Southeastern Grocers June 2014 - Present
Blue Cross Blue Shield of Florida 2004 - April 2014
Florida Blue 2003 - 2004
Florida Blue 1999 - 2003
Florida Blue 1997 - 1999
Skills
Process Improvement, Project Management, Healthcare, Managed Care, Six Sigma, Cross-functional Team..., Provider Relations, Data Analysis, Health Insurance, HIPAA, Business Analysis, Visio, LEAN II Certification, Medicare, Healthcare Management, Leadership, SDLC, Application Development, Performance Metrics, Software Development, Healthcare Information..., Customer Service
Education
Nova Southeastern University 2000 — 2002
Bachelors of Science, Psychology
BMG Breakthrough Management Group
Six Sigma Black Belt
Florida Blue
Certified Lean I & II
Practical Quality Services
Rapid Process Improvement & Facilitation
Gables International Realty, LLC November 2013 - Present
LB Event Entertainment January 1990 - Present
Sunshine Tours & Transporation Services Inc. April 2011 - 2012
Miami Business Interiors December 2003 - April 2011
Diversifed Corporate Services February 1999 - December 2003
Blue Cross Blue Shield of Florida August 1993 - February 1999
Skills
Weddings, Entertainment, Corporate Events, Parties, Event Management, Event Planning, Social Media Marketing, Social Media, Online Advertising, Marketing Strategy, Marketing, Public Relations, Cocktail Hour, Ceremony Music, Acoustic Guitar, Vocalist, Latin music, Holidays, Music Production, Trade Shows, Band, Management, Musical Theatre, Budgets, Hospitality, Music Industry, Sound, Singing, Leadership, Theatre, Festivals, Social Networking, Music, Online Marketing, Marketing Communications, Tourism, Emcee
Education
Miami Dade Community College 1979 — 1982
Associates in Art, Business Adminstration
Northside Church of Christ April 2015 - Present
Embroidme Jacksonville June 2013 - Present
NORTHSIDE COMMUNITY INVOLVEMENT January 2008 - Present
Duval County Public Schools August 2010 - June 2013
Prime Technical Consulting June 2009 - June 2010
Blue Cross and Blue Shield of Fl January 2008 - December 2008
Blue Cross Blue Shield of Florida January 2005 - January 2008
Florida Department of Children and Families 2002 - 2008
Florida Department of Children and Families 2002 - 2008
Blue Cross Blue Shield of Florida January 1997 - January 2005
Skills
Non-profits, Health Insurance, Black Belt, Strategic Planning, Process Improvement, Change Management, Leadership Development, Program Management, Team Building, Leadership, Project Management, Coaching, PeopleSoft, Visio, Strategy, Workshop Facilitation, Management Consulting, SDLC, Business Process..., Employee Engagement, Staff Development, Vendor Management, Team Leadership, Organizational..., Public Speaking, Customer Service, Organizational..., Business Analysis, Operations Management, ERP, Negotiation, Six Sigma, Cross-functional Team..., Management, Analysis, Training, Project Planning, Healthcare, Access, Microsoft Office, Business Strategy, New Business Development, Human Resources, Team Management, Government, Business Planning, Marketing, Employee Relations, Instructional Design, Performance Management
Education
University of North Florida 2011 — 2015
Doctorate of Education (Ed.D.) in Educational Leadership, Organizational Leadership
Jacksonville University 1999 — 2001
Master of Business Administration, Financial and Operational Management
University of North Florida 1973 — 1975
Bachelor of Arts, Mathematics and Computer Science
Lake City Community College 1971 — 1973
AA, General
Diversified Service Options, Inc. parent company of First Coast Service Options & Novitas Solutions, January 2012 - Present
Stein Mart Inc. November 2007 - September 2010
Blue Cross Blue Shield of Florida March 2001 - November 2007
Humana December 1995 - February 2001
CSX Intermodal October 1988 - July 1995
Sheraton at St. Johns Place April 1985 - October 1988
Skills
Employee Relations, PeopleSoft, Talent Acquisition, HRIS, Vendor Management, Succession Planning, Benefits Administration, Performance Management, Policy
Education
Jacksonville University 1982 — 1986
Bachelor's in Business Administration, Double Major - Management & Psychology
Nassau Diamond April 2006 - Present
ReMilnet.com October 2006 - April 2007
Blue Cross Blue Shield of Florida 1989 - 1998
Skills
Entrepreneurship, Marketing, Client Relationship..., Marketing Strategy, Public Relations, Negotiation, Competitive Analysis, Contract Negotiation, Leadership, Account Management, Operations Management, New Business Development, Public Speaking, Business Development, Sales, Corporate Communications, Management Consulting, B2B, Customer Service, Management, Marketing Communications, Start-ups, Event Management, CRM
Education
Jacksonville University
MBA, Executive MBA Program
Marshall University
Bachelor of Arts, Journalism and Marketing
Florida Blue September 2013 - Present
Artisan Companies May 2013 - Present
Blue Cross Blue Shield of Florida July 2011 - June 2013
Kemper Auto and Home January 2006 - July 2011
BlueCross BlueShield of Florida January 2005 - December 2005
Grayling Technologies Inc. August 1997 - January 2005
The Information Systems Manager, Inc. 1998 - 2005
JM Family Enterprises 1990 - 1997
BlueCross BlueShield of Florida 1984 - 1990
Barnett Computing Company 1979 - 1984
Skills
Data Center, Visio, VMware, Performance Tuning, Operating Systems, JCL, Mainframe, Program Management, Databases, Networking, Disaster Recovery, SharePoint, Software Documentation, Distributed Systems, Monitors, SAS, Cisco Call Manager, Cisco Wireless, Management, DB2, IBM Mainframe, Testing, Security, Environments, Performance Analysis, Software Project..., SDLC, Capacity Planning, z/OS, Performance Testing, VMware ESX, Subnetting, Cisco Routers, Requirements Analysis, TSO, Unix, C++, SAS programming, MVS, Storage, Enterprise..., Operating System..., Distributed Systems..., BMC Enterprise Monitors, SAS/SQL, HTML/XML, Network..., Palo Alto..., CISCO (Lan Management...
Education
North Carolina Wesleyan College 1974 — 1979
BA, Economics/Business
Florida Blue October 2014 - Present
Blue Cross Blue Shield of Florida June 2014 - September 2014
Skills
E-commerce, Email Marketing, Direct Marketing, Segmentation, Strategy, Business Analysis, Web Analytics, Analytics, Vendor Management, Cross-functional Team..., CRM, Product Marketing, Database Marketing, Product Management, Project Management, Competitive Analysis
Education
Jacksonville University 1996 — 1997
Masters of Business Administration
University of North Carolina at Chapel Hill 1984 — 1988
Bachelor of Science (B.S.), Mathematics
Compass Consulting Group Inc September 2014 - Present
Allstate Benefits September 2013 - April 2014
Compass Consulting Group Inc July 2012 - April 2013
Harden October 2011 - July 2012
Blue Cross Blue Shield of Florida May 2011 - September 2011
Insurance Office of America November 2006 - May 2011
Compass Group North America June 2002 - December 2003
Opus Solutions October 1999 - May 2002
Department of Minerals and Energy May 1997 - May 1999
Research & Curriculum Unit 1995 - 1997
Skills
Insurance, Strategic Planning, Marketing Strategy, New Business Development, Employee Benefits, Account Management, Marketing, Customer Service, Contract Negotiation, Sales, Public Speaking, Sales Management, Public Relations, Event Planning, Budgets, Team Building, Small Business, Leadership, CRM, Health Insurance, Training, Disability Insurance, Time Management, Selling, Health Savings Accounts, Life Insurance
Education
Mississippi State University 1995 — 1996
Masters, Instructional Technology
University of Florida 1991 — 1994
Bachelors, Marketing/Public Relations
Novant Health March 2014 - Present
Springs Memorial Hospital March 2012 - March 2014
New World Health Corporation May 2008 - December 2010
RJ Michaels, Inc. 2007 - 2008
Milhoan Creative Concepts LLC/Archadeck of South Central Michigan April 2004 - December 2006
Allegiance (formerly Foote) Health March 1998 - April 2004
Blue Cross Blue Shield of Florida March 1993 - March 1998
MeDical Linc January 1991 - October 1992
Riverside Hospital January 1979 - January 1991
University Hospital of (Shands) Jacksonville June 1973 - January 1979
Skills
Medical Coding, Healthcare Marketing, Brand Development, Strategic Planning, Public Relations, healthcare information..., Marketing Management, Managed Care, Marketing Communications, Market Segmentation, ICD-9-CM, ICD-10-CM, CPT
Education
West Virginia University 1969 — 1973
Bachelor of Science in Journalism/Public Relations, Public Relations, Advertising, and Applied Communication
Jacksonville University 1989 — 1991
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.9
Kaplan University 2010 — 2011
Medical Coding, Health Information/Medical Records Technology/Technician, A
PVH Corp. February 2014 - Present
Chat-Logic January 2013 - February 2014
Mohawk Industries August 2009 - October 2012
Eaton Corporation March 2005 - December 2006
BlueCross BlueShield of Tennessee April 2002 - March 2005
Blue Cross Blue Shield of Florida September 1996 - April 2002
Skills
Leadership, Business Analysis, Strategic Planning, Customer Experience, New Hires, Leadership Development, Interpersonal Skill, Close Attention to..., Interview Preparation, Behavioral Interviewing
Education
AIU 2005 — 2006
Master of Business Administration (M.B.A.), Operations Management and Supervision
Lee University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cross Country Home Services September 2013 - Present
HomeServe USA December 2012 - September 2013
HomeServe USA March 2010 - February 2013
HomeServe USA June 2006 - March 2010
HomeServe USA November 2005 - May 2006
HomeServe USA October 2004 - November 2005
Blue Cross Blue Shield of Florida August 2000 - November 2003
Blue Cross Blue Shield of Florida March 1998 - August 2000
Allied Signal Aerospace August 1995 - May 1997
Wells Fargo April 1996 - April 1997
Skills
Onboarding, Training, Customer Retention, Training Delivery, Performance Management, Sales, Employee Engagement, Workforce Planning, Employee Training, Talent Acquisition, Employee Relations, Call Center Development, Call Centers, Talent Management, Succession Planning, Employee Benefits, Written & Oral..., Analytics, Home Warranty, Process Improvement, Presentation Development, Conflict Resolution, Team Leadership, Negotiation, Grievance Arbitrations, Resource Management, Vendor Management, Software Documentation, Outsourcing, Customer Satisfaction
Education
Miami Dade College 1994 — 1998
Commercial Art
Miami Springs Senior High School 1993 — 1994
Diploma
ConnectiCare June 2014 - Present
Florida Blue October 2010 - May 2014
Blue Cross Blue Shield of Florida March 2007 - October 2010
Blue Cross Blue Shield of Florida March 2000 - March 2007
Florida Blue September 1998 - May 2000
Florida Blue January 1998 - September 1998
Florida Blue November 1996 - January 1998
Harcourt School Publishers February 1994 - December 1995
Intel Corporation July 1992 - December 1992
Ryder Truck Rental Limited July 1991 - December 1991
Skills
Managed Care, Health Insurance, Healthcare, PeopleSoft, Outlook, Team Building, Medicare, Time Management, Customer Relations, Customer Service, Medical Billing, Word, Excel, Insurance, Problem Solving, Contract Management, Contract Negotiation, Microsoft Office, Claims, Provider Relations, HIPAA, Contract Negotiations, Mentoring, Provider Contracting, HMO, Vendor Relations, PPO, Negotiation, Network Development, Marketing, Program Management, Sales, Forecasting, Customer Satisfaction, Claim, Microsoft Excel
Education
Northeastern University 1988 — 1993
Bachelor of Science in Business Administration, International Business and Marketing
Ras Tanura 1981 — 1985
FirstCare Health Plans December 2013 - Present
Florida Blue May 1994 - December 2013
Blue Cross Blue Shield of Florida August 2010 - July 2012
Blue Cross & Blue Shield of Florida March 2006 - August 2010
Blue Cross Blue Shield March 2005 - March 2006
Blue Cross and Blue Shield June 2001 - March 2005
Skills
Healthcare, Managed Care, Medicare, Health Insurance, Strategic Planning, Healthcare Information..., Business Strategy, Marketing Strategy, distribution strat, Managing Distribution..., Consulting, EDI, Business Planning, IT Strategy, Program Management, Program Development, Strategic Partner..., Project Planning, Project Management, Change Management, Leading Change, Channel Relationship..., Vendor Management, Team Building, HIPAA, Leadership, Business Development, Management, Analysis, Strategy, Process Improvement, Cross-functional Team..., Sales
Education
Kellogg School of Management 2012 — 2012
University of Florida - Warrington College Of Business 1992 — 1994
MBA / MHS, Business Administration and Management, General
University of Florida 1990 — 1992
BS, Advertising
Retired. 2010 - Present
CIGNA Healthcare April 2011 - October 2012
Blue Cross Blue Shield of Florida March 2006 - May 2009
Blue Cross Blue Shield of Florida September 2000 - March 2006
Blue Cross Blue Shield of Florida November 1999 - September 2000
Blue Cross Blue Shield of Florida November 1996 - November 1999
Skills
Network Development, Provider Relations, HMO, PPO, Medicare, Managed Care, Credentialing, Medicaid, Health Insurance, Healthcare Management, Healthcare, HIPAA, Healthcare Industry, Health Policy, Claim, Data Analysis, Process Improvement, Hospitals, Healthcare Consulting, Physicians, Healthcare Information..., Revenue Cycle, Medical Billing, Medical Coding, Insurance, EMR, EHR, ICD-9, Practice Management
Education
Saint Leo University 1995 — 1999
Bachelor of Arts (BA), Business Administration
Andrew Jackson High School
Loyola University New Orleans
Computer Science
Southeastern Louisiana University
Computer Science
Barnett & Barnett Enterprises LLC November 2013 - Present
Diversified Service Options January 2011 - 2013
First Coast Service Options, Inc. 2006 - 2011
Blue Cross Blue Shield of Florida 2004 - 2006
Blue Cross Blue Shield of Florida 2001 - 2004
Blue Cross Blue Shield of Florida 1990 - 2001
Nissan Motor Manufacturing USA 1980 - 1990
Education
Middle Tennessee State University
Express Scripts January 2013 - Present
APS Healthcare June 2009 - December 2012
Emdeon Business Services with Cognizant June 2008 - April 2009
Blue Cross Blue Shield of Florida February 2007 - May 2008
Skills
UML, Business Intelligence, Agile Methodologies, Requirements Analysis, Business Analysis, Visio, ETL, Data Modeling, Requirements Gathering, Business Objects, Crystal Reports, Microsoft SQL Server, SQL, SSRS, Data Warehousing, SDLC, XML, HTML, T-SQL, Business Process Design, VB.NET, Databases, Software Project..., PL/SQL, Windows, C#, Oracle, Database Design, SharePoint, Informatica, SAP R/3, SAP BI, SAP HANA 1.X, ECC, SCRUM MASTER
Education
New Jersey Institute of Technology
Masters, Software Engineering
Aetna August 2014 - Present
Blue Cross Blue Shield of Florida August 2011 - June 2014
WellPoint January 2011 - August 2011
WellCare March 2006 - January 2011
Skills
Business Analysis, Data Analysis, SAS/SQL, Medicaid, Medicare, Data Profiling, Quality, Managed Care, Regulatory Reporting, Disease Management, Healthcare Consulting, Strategy, Healthcare Management, Healthcare Information..., Analytics, Healthcare, Healthcare Industry, HIPAA, SAS, Insurance, Data Mining, Physicians, Management, Analysis, EHR, SAS programming, Software Documentation
Education
New College of Florida 1992 — 1996
BA, Anthropology, International Relations
University of South Florida
MA, Applied Anthropology
University of South Florida
MSPH, Epidemiology
Anthem, Inc. August 2008 - Present
Anthem, Inc. January 2004 - July 2008
Blue Cross Blue Shield of Florida 2000 - 2003
Skills
Project Management, Product Management, Behavioral Health, Healthcare Information..., Healthcare, Vendor Management, Visio, Cross-functional Team..., Requirements Analysis, Program Management, MS Project, Process Improvement, Insurance, Microsoft Excel, Microsoft Word, HIPAA, Management, Health Insurance, Managed Care, Medicare, Medicaid
Education
Jones International University 2007 — 2010
MBA, Project Management
University of North Florida - College of Business Administration 1999 — 2003
BA in Business Administration, Management
Blue Cross Blue Shield of Florida July 2011 - Present
Federal Reserve Bank of Kansas City June 2010 - June 2011
Northwest Missouri State University January 2009 - May 2010
Skills
Training, Management, Human Resources, Analysis, Project Management, Recruiting, Access, Onboarding, Budgets, Microsoft Excel, Business Development, Business Analysis, Business Planning, Project Planning, Payroll, Employee Benefits, Software Development, Security, Temporary Placement, Troubleshooting, User Acceptance Testing, Defect Tracking, Defect Life Cycle, SharePoint
Education
Northwest Missouri State University 2009 — 2010
MBA, Business, Management, Human Resources
Northwest Missouri State University 2005 — 2009
Industrial Psychology, Human Resources, 3.96
ViSalus May 2011 - Present
Salt Life Food Shack January 2011 - Present
Harden April 2009 - May 2012
Blue Cross Blue Shield of Florida May 2005 - March 2009
Humana October 2002 - May 2005
Humana January 2001 - October 2002
Humana March 2000 - December 2000
Humana January 1998 - February 2000
Humana January 1996 - December 1997
E&J Gallo Winery May 1991 - December 1995
Skills
Managed Care, Management, Sales, Process Improvement, Team Building, Leadership, Budgets, Entrepreneurship, Accounting, Program Management, Selling, Small Business, New Business Development, Coaching, Finance, Operations Management, Account Management, Disability Insurance, Sales Management, Business Development, Performance Management, Human Resources, Customer Service, Sales Operations, Business Planning, Time Management, Strategy, Real Estate, Strategising, Public Speaking, Training, Leadership Development, Investments, Recruiting, Business Strategy, Executive Management, Mergers & Acquisitions, Cross-functional Team..., Employee Relations, Forecasting, Negotiation, Project Management, Marketing, Vendor Management, Contract Negotiation, Management Consulting, Start-ups, Marketing Strategy, Business Analysis, Team Leadership
Education
Northern Illinois University 1987 — 1991
BS, Finance
Intralinks Latin America May 2015 - Present
Brightstar Corp. September 2014 - Present
Brightstar February 2013 - Present
Brightstar February 2012 - January 2013
AvMed Health Plans August 2011 - February 2012
TekSystems - Blue Cross Blue Shield of Louisiana January 2011 - August 2011
Blue Cross Blue Shield of Florida December 2006 - July 2010
Several Consulting Firms (Robert Half, Jefferson Wells, TekSystems) September 2003 - July 2006
Software Choice, Inc May 1994 - November 2002
Skills
Information Security, IT Audit, Information Security..., CISA, Internal Audit, Sarbanes-Oxley Act, Analysis, Auditing, Business Analysis, Business Continuity, Business Process, Business Process..., COBIT, CRM, Certified Fraud Examiner, Change Management, Consulting, Disaster Recovery, ERP, Enterprise Risk..., Financial Risk, Fraud, Governance, ISO 27001, IT Management, IT Service Management, ITIL, Information Technology, Internal Controls, Management, PCI DSS, Process Improvement, Project Management, Risk Assessment, Risk Management, SAS70, Sarbanes-Oxley, Security, Six Sigma, Software Documentation
Education
Factor Humano/UNIMET 1989 — 1990
B.S., Computer Science
Niagara College 1978 — 1981
A.S., Business Administration / Technology
himagine solutions inc. March 2014 - Present
East Carolina University March 2013 - Present
Trust Healthcare Consulting Services, LLC. January 2012 - October 2013
Altegra Health November 2011 - December 2011
Vidant Medical Center June 2010 - November 2011
Blue Cross Blue Shield of Florida August 2008 - June 2009
Watson Clinic LLC June 2006 - August 2008
Delta Dental Plan of NC February 2005 - July 2005
Delta Dental of NJ February 2002 - May 2004
Skills
Auditing, Customer Service, Epic Systems, Data Entry, Medical Billing, Medical Coding, HIPAA, ICD-9-CM, CPT, IDX, Meditech, Insurance Follow up, Medical Terminology, Intelicode, Hospitals, Medical Records, HCPCS, Medicaid, EMR, Physicians, Health Information..., Software Documentation, Revenue Cycle, ICD-10, Healthcare Management, ICD-9, Healthcare, Medicare, Inpatient, Microsoft Excel, Cerner, Healthcare Consulting, EHR
Education
Liberty University 2012 — 2014
Bachelor of Science (BS), Business Administration Healthcare Management
Everest Universtiy 2008 — 2010
Associates, Medical Coding Billing and Insurance
SunGard Financial Systems May 2015 - Present
TEKsystems January 2010 - March 2015
The TriZetto Group 2007 - 2008
Blue Cross Blue Shield of Florida January 1993 - April 2007
Skills
Software Project..., Requirements..., Software Modeling, MySQL Cluster, Webmail, Off Shore Development, Iterative Design, Schedule Analysis, Cost Reporting, Schedule Planning, Schedule Control, Project Turnaround, Project Closeout, IS Governance, Distributed Team..., Team Creation, Multicultural Team..., Multi-location..., Turn-around Situations, MS Project, Project Server, Project Planning, Project Implementation, Project Coordination, Project Finance, Project Portfolio..., Project Execution, Project Delivery, Business Analysis, Data Analysis, Requirements Analysis, Systems Analysis, Cost Analysis, Business Case, End User Support, User Acceptance Testing, User Experience, User Interface Design, End User Training, User Management, HIPAA, Compliance Management, Compliance Audits, Standards Compliance, Government Compliance, Technology Services, Business Intelligence, Business Process, Case Tools, Test Cases
Education
University of North Florida 1982 — 1984
BS, Computer Science
Lubbock Christian University 1976 — 1978
Music, Music - All Levels
Florida Blue May 2011 - March 2015
Wounded Warrior Project September 2010 - May 2011
CEVA Logistics May 2009 - September 2010
Blue Cross Blue Shield of Florida May 2006 - May 2009
Nelnet Inc. September 2004 - August 2005
Cox Radio Inc. April 2003 - January 2004
Florida Express Carriers April 2001 - November 2002
Vantage Equipment Co. June 2000 - March 2001
International Paper March 1996 - May 2000
American President Lines December 1992 - March 1996
Skills
Customer Service, Team Building, Research, Procedure Development, Account Reconciliation, JD Edwards, Analysis, Access, PeopleSoft, Accounting, Accounts Receivable, Accounts Payable, Payroll, Outlook, Financial Reporting, Microsoft Excel, General Ledger, Training, Strategic Planning, Process Improvement, Leadership, Finance, Management, Human Resources, Employee Benefits, Invoicing, Variance Analysis, Public Speaking, Microsoft Office, Accruals, Journal Entries, Bank Reconciliation, Spreadsheets
Education
University of North Florida 2013 — 2016
Bachelor of Science (BS), Accounting, 3.13
Mississippi State University 1978 — 1986
BS, child development
Florida Blue July 2013 - Present
Ind Soft Inc June 2008 - Present
FedEx Office 2012 - 2013
Nielsen 2012 - 2012
Blue Cross Blue Shield of Florida 2011 - 2012
Fedex 2010 - 2011
Skills
FedEx, Ab Initio, EME, BTEQ, FastExport, FastLoad, Multiload, Teradata Data Warehouse, Data Integration, ETL, Data Warehouse..., Informatica, Data Warehousing, Ksh, Teradata, SSIS, SSRS, Oracle, Requirements Analysis, SQL, SDLC
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Banner Health April 2015 - Present
Banner Health January 2004 - April 2015
Blue Cross Blue Shield of Florida June 1996 - June 2003
American Express Optima Card Division March 1989 - June 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Patient Advocacy, Microsoft Word, Microsoft Publisher, Microsoft Power Point, Adobe Acrobat, Kronos Timekeeping, CentreVu, Cerner, TAS, Patient Satisfaction:..., Training, Process Improvement, Clinical Research, Healthcare Management, Physician Relations, Patient Safety, HIPAA, Healthcare, EMR, Medical Terminology, EHR, Healthcare Consulting, Healthcare Information..., Inpatient, Nursing, Hospitals
Education
Jacksonville University 1993 — 1999
Bachelor of Science (B.S.), Management, Graduated with Honors
Purdue University 1976 — 1980
Pre-Veterinary Studies- 2yrs; Social Work & Psychology-2yrs
The Universe June 2013 - Present
Blue Cross Blue Shield of Florida May 1997 - May 2014
Blue Cross Blue Shield of Florida 1987 - 1997
Office of the Comptroller of the Currency 1983 - 1985
US Naval Sea Systems Command 1981 - 1983
Skills
Program Management, Project Management, Business Process, Leadership, Public Relations, Management, Enterprise Architecture, Project Portfolio..., SDLC, CRM, Quality Assurance, Change Management, Budgets, PMP, Strategic Planning, Enterprise Software, Business Process..., PMO, Integration, Governance, MS Project, Vendor Management, Media Relations, Business Analysis, Process Improvement, Marketing, Strategy, Requirements Gathering, Agile Project Management, Software Documentation, Data Warehousing, Information Technology, SharePoint, Systems Analysis, Software Development, Web Development, Cross-functional Team..., Requirements Analysis, Software Project..., Project Planning, Team Building, Healthcare, Resource Management, IT Strategy, IT Management, Business Requirements
Education
Loyola University Chicago 1974 — 1976
Post Graduate Studies, English
Northeastern Illinois University 1970 — 1975
Master's, Literature
Industrial College of the Armed Forces 1970 — 1971
Certificate, Defense Management
Chicago Technical College 1966 — 1970
B.S.E.E., Electrical and Electronics Engineering
Loyola Academy 1962 — 1966
Eliza Corporation February 2014 - Present
Eliza Corporation June 2009 - February 2014
Blue Cross Blue Shield of Florida November 2008 - June 2009
Louisiana Tech University December 2007 - November 2008
Orbitz Technologies September 2006 - August 2007
Skills
Data Modeling, SSIS, SSAS, SSRS, Data Warehousing, SQL Server, Business Analytics, SQL, Visual Studio, XML, Agile Project Management, Analytics, ETL, Database Design, C#, Microsoft SQL Server, Analysis Services, Amazon EC2, OLAP, Data Mining, Tableau, Microstrategy, SDLC, Architectures
Education
Jawaharlal Nehru Technological University
Bachelor of Science, Electronics & Communications Engineering
Louisiana Tech University
Master of Science, Engineering
Wayne State University
Wayne State University
Tri-Analytics April 2009 - Present
Meridian Technologies January 2008 - April 2009
Meridian Technologies October 2003 - December 2007
Blue Cross Blue Shield of Florida 1998 - 2003
Computer Management Sciences, Inc. (acquired by Computer Associates) 1997 - 1998
Skills
Data Management, Business Development, Data Warehousing, ETL, Business Intelligence, SDLC, Data Integration, Data Analysis, Business Analysis, Data Quality, Project Management, Data Warehouse..., Enterprise Architecture, Master Data Management, Visio, Requirements Analysis, Analytics, Systems Analysis, Integration, Program Management, Financial Services, Information Technology, Architecture, Requirements Gathering, Solution Architecture, Information Management, Process Improvement, Data Migration, Enterprise Software, Performance Tuning, Consulting, Change Management, Software Project..., Data Profiling, Software Development, Data Modeling, Ab Initio, Leadership, CRM, SQL, Management, Dashboard, Entrepreneurship
Education
Kent State University 1989 — 1994
BS, Math
Biomet June 2012 - Present
Milestone Medical, Inc., a DePuy Orthopaedics Distributor May 2011 - June 2012
DePuy Orthopaedics a Johnson & Johnson Company April 2008 - April 2011
DePuy Orthopaedics a Johnson & Johnson Company August 2003 - April 2008
Candela Corporation July 2002 - August 2003
Symphonix Devices Company Incorporated August 2000 - July 2002
Boston Scientific February 1997 - August 2000
Heraeus February 1996 - February 1997
US Surgical February 1991 - February 1996
Blue Cross Blue Shield of Florida May 1986 - February 1991
Skills
Sales, Account Management, Marketing, Management, Capital Equipment, Medical Devices, Operating Room, Surgeons, Orthopedic, Spine, Surgical Instruments, Disposables, Market Development, Sales Operations, Surgery, Selling Skills, Cardiology, Selling, ENT, General Surgery, Product Launch, Medical Sales, Healthcare, Hospitals, Sales Force Development, Vascular, Strategy, New Business Development, Interventional..., Sales Effectiveness, Neurosurgery, Sales Management, Inventory Management, Business Strategy, Global Marketing, OB/GYN, Urology
Education
Jacksonville University 1982 — 1985
BS, Management & Marketing
Central Bank 2005 - Present
Blue Cross Blue Shield of Florida 2000 - 2005
Suncoast Staffing 1997 - 1999
Fairfax County Government 1984 - 1988
Meadowview Regional Hospital 1983 - 1984
Buffalo Trace Area Development District 1978 - 1984
Skills
Leadership, Team Building, Process Improvement, Management, Risk Management, Strategic Planning, Onboarding, Project Management, Training, Banking, Policy
Education
University of Kentucky 1974 — 1978
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Morehead State University
MBA, Business
ZeroChaos December 2009 - Present
Tek Systems July 2006 - December 2008
Island Chef Restaurant March 2004 - April 2006
Blue Cross Blue Shield of Florida April 1993 - February 2004
Skills
HIPAA, Process Improvement, Vendor Management, Change Management, Business Analysis, Leadership Development, Healthcare, Project Management, SDLC, Strategic Planning, Healthcare Information..., Data Analysis, Program Management, Team Building, Visio, SharePoint, Recruiting, Talent Acquisition, Employee Relations, Training, Applicant Tracking..., Technical Recruiting, Strategy, Integration, Business Process, Management, PMP
Education
Metropolitan State University
Master's
Minnesota State University, Mankato
BS
Kaplan University 2009 — 2009
Office Depot January 2013 - Present
Trish Bonnette UI Developer, LLC 2000 - Present
PSS World Medical September 2011 - November 2012
Blue Cross Blue Shield of Florida April 2011 - September 2011
Xcellimark - Interactive Marketing Agency March 2010 - February 2011
TBC Corporation March 2009 - February 2010
World Avenue November 2008 - January 2009
Fidelity National Financial April 2004 - August 2007
Tampa Bay water January 2003 - April 2003
Skills
XHTML, jQuery, CSS, JavaScript, AJAX, XML, PHP, HTML, User Interface Design, Web Applications, CMS, Subversion, Flash, Dreamweaver, Front-end, User Experience, UX/UI Development, HTML 5, CSS3, User Interface, Visual Studio, Eclipse, Photoshop, ActionScript, Java Enterprise Edition, Web Development, Web Design, Scrum, Drupal, RAD, E-commerce, Apache, MVC, Adobe Fireworks, HTML5
Education
Northeastern University 1975 — 1978
BS, Criminal Justice
Marshall University
2 years, Fine/Studio Arts, General
UnitedHealth Group July 2015 - Present
UnitedHealth Group March 2014 - June 2015
Amerigroup October 2013 - March 2014
Blue Cross Blue Shield of Florida August 2011 - October 2013
COMSYS October 2010 - August 2011
Blue Cross Blue Shield of Michigan June 2008 - July 2010
Blue Cross Blue Shield of Michigan June 2005 - June 2008
Blue Cross Blue Shield of Michigan December 2003 - June 2005
Blue Cross/Blue Shield of Michigan June 2002 - December 2003
Blue Cross/Blue Shield of Michigan March 2001 - June 2002
Skills
Human Resources, Project Coordination, Finance, Policy, Business, Strategic Planning, Analytics, Microsoft Office, Statistics, Administrative Work, Process Simulation, Leadership, Benefits Administration, PeopleSoft, HRIS, Management, Team Building, Customer Satisfaction, Process Improvement, Software Documentation, Vendor Management, Analysis, Training, Medicare, Medicare Advantage, Medicare Part D, Medicare/Medicaid..., Cross-functional Team..., Program Management
Education
Baker College 2001 — 2009
Bachelor, General Studies; writing and education - 2009
Macomb Community College 1994 — 2001
Associates of Arts, Liberal Arts
Sealed Air Corporation February 2015 - Present
Wells Fargo August 2012 - Present
Wells Fargo Bank September 2010 - August 2012
Wachovia Bank(contractor Mergis Group) June 2010 - August 2010
Blue Cross Blue Shield of Florida March 2007 - May 2010
2006 Bank of America June 2005 - September 2006
Portage County Municipal Court May 1999 - December 2004
Skills
Data Entry, Customer Service, Research, Financial Transactions, 10 Key, Banking, Billing, Customer Relations, Outlook, Employee Relations, Administrative Support, Word, Compliance, Call Center, Insurance, Microsoft Office, Documentation, Accounts Receivable, Problem Solving, Teamwork, Accounts Payable, Telephone Skills, Employee Benefits, Call Centers, Microsoft Excel, Access, Software Documentation, Invoicing, Microsoft Word, Administrative..., Accounting, Payroll
Education
Everest University 2006 — 2009
AAS, Paralegal Studies
Kent State University 2000 — 2004
Public Relations
Winton Wood High School 1993 — 1996
High School Diploma, General Studies
HealthSun Health Plans, Inc May 2014 - Present
Florida Healthcare Plus October 2012 - April 2014
CarePlus Health Plans September 2011 - October 2012
Blue Cross Blue Shield of Florida February 2011 - June 2011
Molina Healthcare December 2009 - October 2010
Insurance Service Alliance, Inc. 2007 - 2009
Prudential Carolinas Reality 2006 - 2007
Denticare Plus, Inc. 1999 - 2005
Foundation Health 2000 - 2004
CAC Ramsey/United Healthcare Health Plans 1989 - 1997
Skills
Life & Health Insurance..., Property & Casualty..., Microsoft Office, Medicaid, Medicare Part D, Medicare Advantage, Medicare Supplements, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Team Leadership, Team Building, Team Management, Healthcare Management, Business Strategy, Business Analysis, New Business Development, Sales, Sales Management, Salesforce.com, Direct Sales, Customer Service, Marketing Research, Office Management, Insurance Agency..., Public Speaking, Public Relations, Healthcare Information..., Hospitals, Employee Benefits, Marketing, Home Care, Health Policy, Credentialing, HIPAA, Medicare/Medicaid..., Provider Relations, Health Care Reform, Life Insurance, Training, Disease Management, Practice Management, Network Development, Leadership, HMO, EHR, Revenue Cycle, Physician Relations, Revenue Cycle Management
Education
Miami Dade College
Finance, General
Kings Super Markets May 2014 - Present
Kings Super Markets 2003 - Present
InterCall November 2011 - May 2014
Blue Cross Blue Shield of Florida 1999 - 2000
Procter & Gamble June 1991 - January 1996
Skills
Social Media, Customer Service, Salesforce.com, Sales, Microsoft Excel, Event Planning, Marketing, Social Networking
Education
Williams College 1987 — 1991
BA, Chemistry and Fine Art
Johnson and Wales University 1996 — 1997
AAS, Culinary Arts
Blue Cross Blue Shield of Florida Director, DiversityCSX CorporationJune 1998 - December 2000
Walt Disney Company 1979 - 1998
Education
Morris Brown College 1975 — 1979
Bishop Kenny
NorthgateArinso August 2009 - Present
Self Employed November 2008 - August 2009
Blue Cross Blue Shield of Florida May 1998 - August 2008
United Healthcare of Louisiana February 1994 - May 1998
Albemarle May 1992 - January 1994
Fairchild Healthcare August 1990 - March 1992
Securitas (aka Burns Int'l Security Services) March 1984 - August 1990
Skills
Compensation Plan..., Performance Management, Project Implementation, Incentive Programs, Market Pricing, Base Pay, CCP, Job Descriptions, Job Evaluation, FLSA, Competency Mapping, Compensation..., Job Description..., Compensation, Salary, Problem Solving, Analysis, HR Policies, Employee Engagement, Hiring, Interviewing, Performance Appraisal, Process Improvement, Mentoring, Job Analysis, Recruitment/Retention, Sales Compensation, Deferred Compensation, Personnel Management, Training, Recruiting, Interviews, Compensation & Benefit, Human Resources, Program Management
Education
Louisiana State University
General Studies (Fine Arts)
IBM February 2014 - Present
EMC March 2008 - February 2014
IBM April 2006 - February 2008
Blue Cross Blue Shield of Florida 2005 - 2007
ADT Security Services Inc. 2001 - 2006
SNIA 2002 - 2002
Skills
Disaster Recovery, Storage, Linux, Integration, Storage Area Networks, Storage Virtualization, Storage Architecture, SAN, HP-UX, Brocade, AIX, VMware, Replication, Data Center, Cisco Technologies, Cloud Computing, Pre-sales, Netbackup, Solution Architecture, IBM AIX
Education
New York Institute of Technology 2002 — 2004
Masters, Business Administration
University of Technology 1989 — 1993
Bachelors, Computer Science
Absolute Web Masters June 2007 - Present
Blue Cross Blue Shield of Florida November 1993 - June 2007
Education
Marshall University 1984 — 1986
James Michael Howard, Inc October 2009 - Present
Blue Cross Blue Shield of Florida October 2008 - October 2009
Independent Consultant June 2006 - October 2008
The GriggsGroup CPAs 2005 - 2006
The Siegfried Group 2004 - 2005
Clarity Imaging Technologies September 2002 - September 2004
BDO Seidman, LLP January 2000 - September 2002
Skills
Internal Controls, GAAP, Accounting, Assurance, Financial Reporting, General Ledger, Auditing, Sarbanes-Oxley Act, Account Reconciliation, US GAAP, Financial Analysis, Financial Accounting, QuickBooks, Accounts Payable, Financial Statements, Fixed Assets, Tax, CPA, Forecasting, Cost Accounting, Budgets, Payroll, Journal Entries, Tax Preparation, Internal Audit, Accounts Receivable, Managerial Finance, Process Improvement, Corporate Tax, Microsoft Excel, Income Tax, Revenue Recognition, Accruals, Microsoft Office, Tax Research, Risk Management, Employee Benefits, Analysis
Education
Jacksonville University 2007 — 2009
MBA, Accounting
Nichols College 1996 — 2000
BSBA, Accounting
Diversified Service Options June 2012 - Present
Blue Cross Blue Shield of Florida July 2011 - June 2012
Lowe's Home Improvement November 2009 - July 2011
Incepture November 2008 - 2009
s.com July 2006 - October 2008
Keane August 2000 - July 2006
Skills
Applicant Tracking..., Employee Relations, Performance Management, Talent Acquisition, Employee Training, Exit Interviews, HR Policies, Onboarding, Team Building, Employee Benefits, Deferred Compensation, Succession Planning, Recruiting, Internet Recruiting, Management, Human Resources, Temporary Placement, Training, Workforce Planning, College Recruiting, Hiring, Vendor Management, Resume Writing, Technical Recruiting, Interviews, Talent Management, HRIS, Leadership, Payroll, SPHR, Benefits Administration, Job Descriptions, Organizational..., Career Development, Staffing Services, Contract Recruitment, New Hire Orientations, Employee Engagement
Education
Webster University 2002 — 2004
Master of Arts, Human Resource Management
Lander University 1989 — 1992
B.S., Business Administration
Florida Blue October 2014 - Present
Florida Blue April 2008 - Present
Blue Cross Blue Shield of Florida April 2008 - October 2014
BCBSMA May 2006 - March 2008
United Healthcare May 2005 - May 2006
Starcom Products October 2004 - May 2005
Bharati Vidyapeeth's College of Engineering July 2002 - January 2003
Communication Electronic July 2001 - December 2002
Telcom Finance India Limited 2001 - 2002
Skills
Requirements Analysis, SDLC, Data Warehousing, Business Analysis, Business Intelligence, ETL, Business Requirements, Strategy, IT Business Strategy, Strategic Program..., Business Architecture, Business Strategy, Software Project..., Vendor Management, Management, Agile Methodologies, Business Process, Enterprise Architecture, Strategic Planning, Team Building, Project Management
Education
New Jersey Institute of Technology 2003 — 2004
MS, Computer Science
Kurukshetra University 1997 — 2001
BTech, Computer Sc and Engg
M M Engineering College, Mullana 1997 — 2001
Bachelor of Engineering (B.E.), Computer Science
Banasthali Public School 1983 — 1997
High School, science
Florida Blue January 2010 - Present
Blue Cross Blue Shield of Florida July 1995 - December 2009
Skills
Sales Management, Consultative Selling, Employee Benefits, Account Management, New Business Development, Budgets, Selling, Sales, Healthcare, Team Leadership, Strategic Planning, Strategy, Health Insurance, Marketing, Team Building, Contract Negotiation, Insurance, Management, Leadership, Analysis, Negotiation, Performance Management, Customer Service, Public Speaking, Executive Management
Education
North Carolina Agricultural and Technical State University 1990 — 1995
Bachelor of Science, Economics
Eastern Alamance High School
Crowley Maritime May 2015 - September 2015
Availity July 2014 - September 2014
University of North Florida August 2011 - April 2014
University of North Florida August 2012 - December 2012
Availity, L.L.C. December 2004 - June 2011
Blue Cross Blue Shield of Florida October 2002 - June 2004
Alltel - Mortgage Division June 2001 - November 2001
Inet Technologies October 1998 - April 2001
KART Technologies July 1998 - September 1998
Educational Designs May 1994 - June 1998
Skills
Ecology, Research, Experimental Design, Scientific Data..., Data Analysis, SPSS, SigmaPlot, Technical Writing, Project Management, ArcGIS, GIS, GPS, Scientific Writing, Microsoft Excel, Visio, Editing, Technical Documentation, Training, Management, Process Engineering, Instructional Design, Software Documentation, User Interface Design, Healthcare, Insurance, Mortgage Lending, Healthcare Information..., Analysis, Leadership
Education
University of North Florida 2011 — 2014
M.S.
Michigan Technological University
B.S.
Blue Cross Blue Shield of Florida 2010 - Present
Blue Cross Blue Shield of Florida August 2007 - August 2010
Encore Development 1998 - 2005
CSX Technology March 1996 - July 1998
IBM 1989 - 1996
Education
Nova Southeastern University
M.S., Computer Science
University of North Carolina at Chapel Hill
BS, Computer Science
Blue Cross Blue Shield Association January 2011 - Present
Blue Cross Blue Shield August 2008 - January 2011
Blue Cross Blue Shield of Florida November 2005 - August 2008
BCBSFL 1996 - July 2008
BlueCross BlueShield of Florida 1996 - 2008
Blue Cross Blue Shield of FL 1996 - 2008
Blue Cross Blue Shield of Florida January 2002 - November 2005
Blue Cross Blue Shield of Florida January 2001 - December 2001
Blue Cross Blue Shield of Florida July 1998 - January 2001
Blue Cross Blue Shield of Florida November 1996 - July 1998
Skills
Health Insurance, Healthcare, Managed Care, Medicare, HIPAA, Process Improvement, Health Policy, Healthcare Information..., Healthcare Management, Strategic Planning, Program Management, Project Management, Insurance, SDLC, Vendor Management, Leadership, Management, Business Intelligence, Cross-functional Team...
Education
University of Minnesota-Twin Cities 1993 — 1995
MHA, Healthcare Administration
St. Olaf College 1989 — 1993
Ba, Economics
Lancaster University 1991 — 1992
Economics
Gonvick-Trail 1977 — 1989
HS
YMCA of Greater Louisville January 1986 - Present
YMCA of Florida's First Coast January 1978 - December 1985
Blue Cross Blue Shield of Florida September 1977 - January 1978
Skills
Accounting, Budgeting, Financial Reporting, Cash Management, Payroll, Non-profits, Administration, Budgets, System Administration, Nonprofits, Risk Management, Leadership, Strategic Planning, Financial Accounting, Finance, Executive Management, Auditing, Insurance, Financial Analysis, Variance Analysis, Internal Audit, Accounts Payable, Process Improvement, Analysis, Managerial Finance
Education
University of Louisville 1989 — 1991
MBA
Jacksonville University 1974 — 1977
BS, Accounting
Jacksonville University 1974 — 1977
BFA, Studio Art
aMind Solutions Delivery ManagerCitrix Systems2007 - 2008
Blue Cross Blue Shield of Florida 2002 - 2007
Yahoo Inc 2006 - 2006
Ramco Systems 2000 - 2002
Datamatics limited, Pune 2000 - 2000
Education
Karnatak University 1987 — 1991
Karnatak University 1987 — 1991
B E, Computer Science And Engineering
Cigna January 2015 - Present
Talent Partners December 2013 - December 2014
CIGNA Healthcare April 2011 - December 2013
Monster Government Solutions July 2010 - March 2011
Blue Cross Blue Shield of Florida March 2009 - June 2010
Capgemini India Private Limited October 2006 - February 2009
Exensys Software Solutions June 2004 - September 2006
Skills
Java, J2EE, Spring,..., Sun Certified Java..., Java, Java Enterprise Edition, Spring, Spring Integration, Agile Methodologies, Ant, ClearCase, DB2, Databases, EJB, Eclipse, Enterprise Software, Groovy, Hibernate, JDBC, JIRA, JMS, JSF, JSP, JUnit, JavaScript, Maven, Microsoft SQL Server, Oracle, PL/SQL, REST, Requirements Analysis, SDLC, SOA, SQL, SOAP, Scrum, Servlets, Software Development, Software Project..., Struts, Subversion, Tomcat, Unix, Weblogic, Web Services, XML, Git, MVC, Test Driven Development, OOP, Core Java, MongoDB
Education
Kakatiya University
Master of Computer Applications (MCA), Computer Software Engineering
Sri Venkateswara University
Bachelor of Science (B.Sc.)
Kaiser Permanente 2013 - Present
UCOP 2012 - 2013
Wells Fargo 2010 - 2011
Life Technologies 2009 - 2010
Kaiser Permanente 2008 - 2008
Wells Fargo Bank 2007 - 2008
Blue Cross Blue Shield of Florida 2006 - 2007
Bodhi Tree International LLC Formerly Divino LLC 2003 - 2005
Skills
Project Management, Business Analysis, Solution Architecture, Vendor Management, SDLC, Business Process..., Program Management, Cross-functional Team..., Business Intelligence, Sourcing, Change Management, ERP, Management, Data Analysis, Financial Analysis, Requirements Management, Business Information..., Consulting, Process Improvement
Education
Missouri State University 2002 — 2004
MBA, Finance
BCBSFL January 2010 - Present
Blue Cross Blue Shield of Florida January 2010 - Present
Blue Cross Blue Shield of Florida December 1999 - December 2009
Skills
Medicare, Health Insurance, Healthcare, Managed Care, Management, Sales, Healthcare Management
Education
Longwood University
Blue Cross Blue Shield of Florida January 2006 - December 2010
Blue Cross Blue Shield of Florida January 2007 - March 2010
Skills
Health Insurance, Coaching, Strategic Planning, Team Building, Healthcare, Employee Benefits, Leadership, Process Improvement, Insurance, Training, Change Management
Education
Lynchburg College 1990 — 1994
BA
BlueCross BlueShield of Florida, Inc. May 2008 - March 2012
BlueCross BlueShield of Florida, Inc. 2006 - 2008
Blue Cross Blue Shield of Florida 2003 - 2006
Blue Cross Blue Shield of Florida 1998 - 2003
American Womens Club of London LLC 1996 - 1997
Education
Medical College of Georgia 1984 — 1985
BSN, Nursing
Gainesville State College 1979 — 1980
AS, General
Hall School of Nursing 1975 — 1978
Diploma, Nursing
C Robinson Associates, Inc. May 2015 - Present
Florida Blue August 2013 - June 2014
Florida Blue April 2012 - July 2013
Blue Cross Blue Shield of Florida February 2001 - March 2012
Skills
PMP Certified, SDLC, Process Improvement, Change Management, Business Analysis, PMP, Project Planning, Visio, Management, Training, Leadership, Analysis, Vendor Management, Project Management, Leadership Development
Education
Jacksonville University
Bachelor of Science (B.S.), Business Administration
Multiplan March 2010 - Present
Beechstreet January 2008 - March 2010
Amerigroup Corporation January 2004 - January 2008
WellCare Health Plans June 2005 - December 2007
Blue Cross Blue Shield of Florida 1995 - 2001
Skills
Medicare, HMO, HIPAA, Healthcare Management, Healthcare, Credentialing, Health Insurance, Hospitals, Contract Management, Benefits Administration, Insurance, Software Documentation, PowerPoint, Microsoft Office, Access, Microsoft Excel, Coaching, Healthcare Industry, Call Center, Team Building
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's degree, Public Administration w/Health Care Mgmnt
University of Phoenix 2005 — 2009
Bachelors, Business Management
Florida East Coast Railway June 2013 - Present
Qualex Consulting Services January 2008 - June 2013
Blue Cross Blue Shield of Florida June 2005 - December 2007
Convergys September 2002 - June 2005
Skills
SAS, ETL, Data Integration, Business Intelligence, Data Warehousing, SQL, Business Analytics, OLAP, Data Mining, Unix, Analytics, Data Quality, Oracle, Access, SAS programming, Data Analysis, DB2, Teradata, Databases, COBOL, Marketing Automation, Customer Intelligence, Web Report Studio, Predictive Modeling, SDLC
Education
Montgomery County Community College 1975 — 1976
Florida Blue November 2012 - Present
Blue Cross Blue Shield of Florida December 2011 - November 2012
Blue Cross Blue Shield of Florida August 2010 - November 2011
Blue Cross Blue Shield of Floida June 2010 - August 2010
Blue Cross Blue Shield of Florida January 1998 - May 2010
Skills
Leadership, Strategy, Healthcare, HIPAA, Health Insurance, Process Improvement, Provider Relations, Integration, SDLC, Medicare, Vendor Management, Cross-functional Team..., Business Process, Network Development, Business Analysis, Insurance, HMO, Visio, Managed Care, PPO, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Medicaid, Health Policy, Medicare Part D, Employee Benefits, Healthcare Management, Health Information..., Pharmacy Benefit..., Informatics, Call Centers, Software Documentation, Physicians, Revenue Cycle
Education
Jacksonville University 1997 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
University of North Florida
Bachelor of Arts (B.A.), Sociology
Florida Blue February 2007 - Present
Blue Cross Blue Shield of Florida July 2011 - Present
Education
Jacksonville University 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of North Florida - College of Business Administration 2000 — 2005
BS, Finance - Banking
HIG Insurance, Inc. December 2012 - Present
Blue Cross Blue Shield of Florida August 2010 - December 2012
Paychex May 2009 - August 2010
HIG Insurance, Inc. 2001 - 2009
Skills
Account Management, Employee Benefits, Cold Calling, Health Insurance, Insurance, Sales, Salesforce.com, Sales Process, Sales Management, New Business Development, Direct Sales, Sales Presentations, Disability Insurance, Customer Service, Marketing, Team Building, Strategic Planning, Coaching, B2B, Business Development, Human Resources, Leadership, Strategy, SaaS
Education
Huizenga School of Business - Nova Southeastern University 2000 — 2000
MBA, Business Managment
Johnson & Wales University 1992 — 1996
BS, Marketing
Yale University November 2011 - Present
Snap-on Business Solutions April 2011 - November 2011
Blue Cross Blue Shield of Florida August 2010 - April 2011
University of Notre Dame March 2008 - July 2010
RESTAT August 2007 - February 2008
Skills
Performance Tuning, Oracle E-Business Suite, PL/SQL, Oracle Forms, Databases, SQL Tuning, Shell Scripting, SQL, SDLC, Unix, SOA, Toad, Oracle, Web Services, Java, Spring, Hibernate, Groovy, Grails, webMethods, JavaScript, jQuery, Oracle Reports, Data Modeling, Data Warehousing, Informatica, Business Intelligence, Unix Shell Scripting, ETL, Database Design
Education
Oklahoma State University 2005 — 2007
Master of Science (MS), Management Information Systems
Kakatiya University 2001 — 2005
Bachelor of Science, Computer Science & Engineering
American Red Cross 2014 - Present
American Red Cross 2011 - 2014
Blue Cross Blue Shield of Florida 2007 - May 2011
Accenture 2006 - 2007
Agere Systems May 2005 - August 2005
Skills
Financial Analysis, Financial Modeling, Business Analysis, Data Analysis, Analysis, Valuation, Finance, Analytics
Education
Lehigh University 2002 — 2006
Bachelors, Finance
Analytics Partners, Inc February 2009 - Present
Blue Cross Blue Shield of Florida March 2006 - December 2008
Blue Cross Blue Shield of Florida June 2001 - March 2006
Blue Cross Blue Shield of Florida May 1999 - June 2001
Blue Cross Blue Shield of Florida July 1997 - May 1999
Independent Life & Accident Insurance Co. April 1990 - July 1997
Education
University of North Florida 1992 — 1993
Certificate in Information Systems, Computer Science
Lincoln Memorial University 1969 — 1972
B.S., Mathematics
Blue Cross Blue Shield FL 2008 - Present
Blue Cross Blue Shield of Florida 1997 - 2008
Education
Jacksonville University 2008 — 2011
MBA
Jacksonville University 1999 — 2000
BSN, Nursing
Florida Junior College 1986 — 1989
Associate of Science, Nursing
Blue Cross Blue Shield of Florida April 2004 - Present
Allstate Insurance August 2003 - April 2004
FedEx February 2003 - August 2003
Perry Ellis International February 2002 - February 2003
Education
Jawaharlal Nehru Technological University 1994 — 1996
M TECH, Trasportation Engineering
Osmania University 1989 — 1992
BE, Civil Engineering
Episcopal Diocese of Pennsylvania June 2014 - Present
Brandywine River Valley Home Health and Hospice August 2013 - Present
Reading Health System July 2012 - July 2013
Vitas Healthcare September 2011 - February 2012
Significa Insurance Group, Subsidiary of Blue Cross of Northeastern PA 2006 - 2010
Blue Cross of Northeastern PA 2004 - 2006
Fidelity Insurance Group, Inc. 2002 - 2004
CIGNA Group Insurance 1991 - 2001
Independence Blue Cross 1987 - 1991
Blue Cross Blue Shield of Florida 1982 - 1987
Skills
Leadership, Non-profits, Strategy, Strategic Planning, Nonprofits, Management, Market Research, Project Management, Insurance, Marketing, Cross-functional Team..., Team Building, Healthcare, Hospitals, Program Development, Product Management, Customer Service, Leadership Development, Training, Healthcare Management
Education
Providence Theological School 2011 — 2013
Master of Ministry
Leadership Chester County 2010 — 2011
Non-Profit Board Member Preparation
Temple University - Fox School of Business and Management 1999 — 2001
MBA, Business
Juniata College
BA, Sociology
The Hawn Foundation May 2013 - Present
The Matador Group December 2014 - Present
ClassWallet June 2014 - March 2015
Red Parrot Tours 2013 - November 2014
Teach For America July 2012 - June 2014
Spotlight Marketing Group June 2011 - September 2013
Group Excellence September 2011 - January 2012
Singapore Sports Association May 2011 - September 2011
Blue Cross Blue Shield of Florida May 2009 - September 2010
Skills
Leadership, Event Planning, Public Speaking, Social Networking, Fundraising, Nonprofits, Marketing, Research, Business Strategy, Social Media, Management, Educational Leadership, Business Development, Spanish, Strategy, Strategic Planning, Marketing Communications, PowerPoint, Business Analysis, International Business, International Relations, International Sales, Teaching, Entrepreneurship, Social Innovation, Lean Startup
Education
Hampton University 2008 — 2012
Bachelor of Science (B.S.) in Business Management and Marketing, Business, Management, Marketing, and Related Support Services; International Business
Nanyang Technological University / Nanyang Polytechnic 2011 — 2011
Bachelor of Science (BS), Marketing/Marketing Management, General
Universitat Autònoma de Barcelona 2010 — 2010
Bachelor of Science (BS), International Business
Blue Cross Blue Shield of Florida 2003 - 2009
Blue Cross Blue Shield Florida 1997 - 2009
Mass Transit Administration 1981 - 1997
Education
Morgan State University 1977 — 1977
University of Maryland College Park 1975 — 1977
Information Systems Management
Assumption Catholic School August 2009 - Present
Blue Cross Blue Shield of Florida September 1996 - May 2009
American Express July 1983 - May 1996
Education
Missouri State University
BS in Edu, Speech and Drama
Blue Cross Blue Shield of Florida February 2011 - Present
BRAF International, LLC June 2009 - February 2011
Unisys 1999 - 2009
Education
Nova Southeastern University 2004 — 2011
Doctorate, Information Systems
Nova Southeastern University 2000 — 2002
Master, Information Systems
Palms Of Passadena Hospital November 2014 - Present
Edward White Hospital January 2011 - November 2014
Suncoast Hospice 2005 - 2011
St Anthony's Hospital 2000 - 2005
Bayfront Hospital 1997 - 2000
Blue Cross Blue Shield of Florida 1998 - 1999
Edward White Hospital 1996 - 1997
North Shore University Hospital September 1993 - June 1996
St Francis Hospital April 1981 - September 1993
St Francis Hospital April 1978 - April 1981
Skills
Healthcare, Clinical Research, Compassion, Public Health, Pain Management, Nursing Education, Critical Care, Patient Safety, Acute Care, Medical/Surgical, ICU, Inpatient, Wound Care, Home Care, Patient Advocacy, CCU, Healthcare Management, Case Management, Medical-Surgical
Education
New York University 1981 — 1986
Master of Science (MS), Nursing Administration
Long Island University, C.W. Post Campus 1974 — 1981
BSN, Nursing Science
Blue Cross Blue Shield of Florida 1999 - Present
Skills
SQL, Requirements Gathering, SDLC, SharePoint, Business Requirements, Systems Analysis, Business Intelligence, Business Analysis, ETL, JCL, DB2, Visio, Requirements Analysis, TSO, HIPAA
Education
McGill University 1979 — 1982
B Comm, MIS
St. Andrew's College 1975 — 1979
confidential Psychiatric ARNPSt. Anthony's Regional HospitalJuly 2013 - Present
Telligen June 2011 - June 2012
The University of Iowa Hospitals and Clinics December 2001 - April 2006
Blue Cross Blue Shield of Florida November 2000 - November 2001
Dr. Daniel Frazier March 2000 - November 2000
Magellan Behavioral Health January 1999 - January 2000
CompCARE August 1998 - November 1999
BayCare Health System July 1996 - May 1998
Education
Univerity of Florida 2011 — 2012
Doctor of Philosophy (Ph.D.), Nursing Education
University of South Florida 2008 — 2010
Master's degree, Psychiatric/Mental Health Nurse/Nursing
University of Iowa 2004 — 2006
Bachelor's degree, Registered Nursing/Registered Nurse
Mercy College of Health Sciences 1991 — 1994
Diploma, Registered Nursing/Registered Nurse
PHH March 2015 - Present
Blue Cross Blue Shield of Florida April 2010 - January 2012
SYNCREON November 2007 - December 2009
Skills
Automotive, Automotive Design, Engineering, Value Stream Mapping, Kaizen, Process Improvement, Health Care Insurance, Ancillary Insurance, Lean Six Sigma Master..., Transactional Analysis, Visio, Black Belt, Analysis, DMAIC, Leadership, Operational Excellence, Business Process..., Business Process Mapping, Process Engineering, 5S, Root Cause Analysis, Green Belt, Cross-functional Team..., Kanban, Lean Tools, TQM, Quality Management, Lean Thinking, Lean Management, Minitab, Supply Chain Management, PDCA, SPC, Manufacturing..., Supply Chain, Operations Management, Performance Improvement, Process Management, ISO, Change Management, Supply Management
Education
Northwood University - Richard DeVos Graduate School of Management 2005 — 2007
BA Business Admin, Business
Blue Cross Blue Shield of Florida July 2015 - Present
Bailey Publishing & Communications, Inc. November 2003 - July 2004
Hersam Acorn Newspapers July 2002 - September 2003
New Mass Media February 2000 - March 2001
Baker Graphics May 1998 - February 2000
Smith Club Management May 1994 - October 1996
Murry's Inc. November 1991 - May 1994
Skills
Graphic Design, Web Design, Adobe Creative Suite, Team Building, Customer Service, Leadership, Process Improvement, Project Management, Training, Microsoft Excel, Event Planning, Social Media, Research, InDesign, Mac OS, Windows, HP LaserJet, QuarkXPress, Microsoft Office, Photography, Photoshop
Education
Norwalk Community College 1984 — 1986
Associate’s Degree, Graphic Design
University of Connecticut
Bachelor’s Degree, Marketing/General Studies
Kronos August 2008 - Present
Granite State Management & Resources August 2007 - April 2008
Blue Cross Blue Shield of Florida December 2006 - April 2007
Skills
SQL, Agile Methodologies, Microsoft SQL Server, XML, Oracle, Web Services, Scrum, PL/SQL, Requirements Analysis, Java, Java Enterprise Edition, Databases, Software Development
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Texas A&M University 2005 — 2006
Masters Degree, Management Information systems
Jawaharlal Nehru University 2000 — 2004
Bachelors degree, Computer science
Florida Blue July 2015 - Present
Florida Blue November 2009 - June 2015
Blue Cross Blue Shield of Florida September 2008 - November 2009
Blue Cross Blue Shield of Florida May 2006 - September 2008
Florida Blue November 2004 - May 2006
State Farm Insurance August 2003 - November 2004
Mayo Clinic August 2003 - December 2003
Best Buy March 2000 - August 2003
Skills
Six Sigma, Business Process, Process Improvement, Data Analysis, Analysis, Project Management, Microsoft Office, SQL Navigator, Microsoft Excel, Microsoft Word, Project Planning, Project Coordination, Project Delivery, Management, Program Management, Visio, Insurance, Training, Access, SharePoint, Business Analysis, HIPAA, Software Documentation, Leadership, Healthcare
Education
Jacksonville University 2007 — 2009
Masters, Business Administration
University of North Florida 2001 — 2003
Bachelor in Science, Public Health
Blue Cross Blue Shield of Florida 2003 - Present
Skills
Employee Training, Training Delivery, Training, Training & Development, Change Management, Cultural Diversity, Soft Skills, Customer Service, Claims Management, Claims Resolution, Health Insurance, Motivational Speaking, Public Speaking
Education
Luther Rice University 1998 — 2000
Bachelor of Arts (B.A.), Theology/Theological Studies
University of North Florida 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Blue Cross Blue Shield of Florida March 2005 - Present
Skills
Quality Center, User Acceptance Testing, Agile Testing, Test Planning, QTP, Software Quality..., Test Cases, Quality Assurance, Regression Testing, System Testing, Test Management
Education
Jacksonville University 1985 — 1989
Bachelor of Science (B.S.), Elementary Education and Teaching
Kean University 1979 — 1980
Elementary Education and Teaching
Performance Sealing August 2003 - Present
Blue Cross Blue Shield of Florida March 1974 - June 2004
Skills
Strategic Planning, Team Building, Management Consulting, Small Business, Public Speaking, Marketing Strategy, Marketing, Entrepreneurship
Education
Jones Business College
BS, Business Management
Nova Southeastern University
Avalon Health Care Solutions November 2014 - Present
Blue Cross Blue Shield of Florida January 2014 - Present
Blue Cross Blue Shield of Florida November 2006 - December 2013
UnitedHealth Group February 2004 - November 2006
UnitedHealth Group February 2002 - February 2004
UnitedHealth Group March 1998 - February 2002
Prudential Healthcare July 1995 - March 1998
Skills
Medicare, Informatics, Provider Relations, Clinical Research, Network Development, Management, Managed Care, Strategy, Medicine, Utilization Management, Health Policy, Disease Management, Quality Improvement, Health Insurance
Education
New York Medical College 1982 — 1986
Doctor of Medicine (MD), Medicine
Magna Life Settlements 2006 - Present
Preferred Medical Plan, Inc. October 2005 - September 2006
Emmett Insurance Group August 2000 - April 2005
Blue Cross Blue Shield of Florida June 1999 - August 2000
AvMed Health Plans September 1995 - June 1999
Travelers/Metropolitan August 1992 - September 1995
John Alden Life Insurance Company June 1983 - August 1992
Skills
Life Insurance, Account Management, Customer Service, Insurance, Budgets, Cross-functional Team..., Analysis, Term Life Insurance, Microsoft Office, Program Management, Call Centers, Financial Analysis, Long-term Care, Marketing, Health Insurance, Management, Disability Insurance, Underwriting, Strategic Planning, Fixed Annuities
Education
Miami Dade College 1982 — 1983
Florida Blue March 2013 - Present
Blue Cross Blue Shield of Florida November 2006 - March 2013
Delta Air Lines January 1990 - October 1993
Skills
Leadership, Strategic Planning, Customer Service, Coaching, Project Management, Training, Program Management, Sales, Change Management, Strategy
Education
Jones College-Jacksonville
Legal Assistant/Paralegal
Blue Cross Blue Shield of Florida August 2011 - Present
Broadspire October 1998 - July 2011
Drs Belle & Arias November 1975 - October 1998
Education
Nova Southeastern University 1984 — 1987
Bachelor of Science (BS), Health/Health Care Administration/Management
Nassau Community College
AA, Registered Nursing/Registered Nurse
Florida Blue June 2012 - Present
Blue Cross Blue Shield of Florida July 2006 - June 2012
Skills
HMO, Health Insurance, Medicare, Insurance, Medicare Part D, SAS, Healthcare, Managed Care
Education
Lebanon Valley College 2002 — 2006
Bachelor of Science (B.S.), Actuarial Science
Blue Cross Blue Shield of Florida 1990 - 2010
Skills
COBOL programmer
Education
University of North Florida 1979 — 1983
Master of Arts (M.A.), Mathematical Sciences
Loyola University New Orleans 1964 — 1970
Bachelor of Science (B.S.), Physics