Carlson Wagonlit Travel
Industry: Company
DescriptionCarlson Wagonlit Travel is a company managing business travel, meetings and events for companies, governments and non-governmental organizations. Headquarters: Minneapolis, Minnesota, United States CEO: Kurt Joseph Ekert (20 Apr 2016–) Owner: Carlson Companies Number of employees: 18,000 Founded: 1994 Type of business: Privately held company
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Carlson Wagonlit Travel Employees
Mortenson August 2015 - Present
Tiger Oak Media September 2014 - Present
Carlson Wagonlit Travel October 2013 - August 2015
Carlson Wagonlit Travel October 2010 - October 2013
jLarson Communications May 2007 - January 2011
Carlson Companies January 2005 - May 2007
Carlson Marketing Group April 2004 - January 2005
Skills
Internal Communications, Strategic Communications, Marketing Communications, Press Releases, Editing, Corporate Communications, Social Media, Content Management, Crisis Communications, Communications Planning, Leadership, Employee Engagement, Human Resources, Media Relations, Event Management, Change Management, Reputation Management, Newsletters, Web Content, Event Planning, Management, Customer Service, Strategic Planning, Public Relations, Prezi, Executive..., Freelance Writing, Strategy
Education
North Dakota State University 2000 — 2003
B.A., Mass Communications Business Administration
North Dakota State University 2000 — 2003
B.A. Mass Communications, Mass Communications; Business Administration; Spanish
Kroll Ontrack May 2015 - Present
CSM Corporation 2014 - 2014
WuXi AppTec 2009 - 2014
UnitedHealth Group 2008 - 2009
Carlson Wagonlit Travel 2001 - 2008
Thomson Reuters 1998 - 2001
Datacard 1994 - 1998
Skills
Mergers, Change Management, Integration, Global Human Resources, International HR, M&A due diligence, Organizational..., Organizational..., Organizational Structure, Strategy Development, Executive Coaching, Executive Compensation, Employment Law, Lean Sigma, IPO, Total Rewards, Benefits Design, Change Leadership, Thought Leadership, Team Leadership, Pharmaceuticals, Medical Devices, Biotechnology, Biopharma, Human Resources, Biopharmaceuticals, Pharmaceutical Industry, Strategy, Due Diligence, Executive Pay, Personnel Management, Performance Management, Recruiting, Mergers & Acquisitions, Employee Benefits, HRIS, Training, Management, Leadership Development, Employee Relations, Employee Engagement, Talent Acquisition, Six Sigma, Team Building, Talent Management, Coaching, Leadership, Deferred Compensation, Organizational Design
Education
Minnesota State University, Mankato
B.S Business Administration, Marketing & Finance, Graduate Summa Cum Laude
University of Michigan
University of St. Thomas - Opus College of Business
M.B.A, Human Resource Management
Carlson Wagonlit Travel January 2013 - Present
Carlson Wagonlit Travel January 2011 - December 2012
Carlson Wagonlit Travel January 2008 - January 2011
Carlson Wagonlit Travel September 2004 - December 2007
Carlson Wagonlit Travel January 2000 - September 2004
Ernst & Young Consulting February 1995 - February 2000
Skills
Strategy, Management, Leadership, Program Management, Change Management, Strategic Partnerships, Account Management, Team Building, Travel Management, Business Travel, Procurement, Travel Technology, Public Speaking, Product Development, Negotiation, Market Research, Consulting, Online Travel, Marketing Communications, Product Management, Sales, Performance Reporting, New Business Development, CRM, Business Analysis, P&L Management, Global Management, Manage Client..., International Travel
Education
Miami University
BA, Economics, Management Information Systems
WaterfrontMarco.com September 2014 - Present
Ruth J Princess August 2002 - Present
Princess and Pirate Parties Inc September 1999 - Present
Princess and Pirate Parties, Inc. 1999 - Present
Omega World Travel August 1997 - January 1999
Carlson Wagonlit Travel May 1996 - March 1997
Tower Travel Management September 1991 - May 1996
Century 21 - Self Employed Broker January 1994 - January 1995
Skills
Marketing, Training, Public Speaking, Entrepreneurship, Management, Selling, Strategic Planning, Sales, Process Improvement, Negotiation, Lead Generation, Sales Operations, Teaching, Time Management, Event Planning, Coaching, Nonprofits, Customer Service, Small Business, Team Building
Education
Michigan State University 1982 — 1986
B.A, Marketing & Transportation
Bedford College, Univ. of London
Travel & Tourism and Sales
Technological Institute of Mexico
BCD Travel June 2011 - Present
Carlson Wagonlit Travel January 2009 - May 2011
BCD Travel November 2000 - July 2008
Skills
Business Travel, Travel Management, Travel Technology, Management, Project Management, GDS, Employee Training, Time Management, Airlines, Tourism, Sabre, Six Sigma, Gardening, National Parks, Account Management, Project Coordination, Training, Multi-cultural team..., Compliance, Team Building, Operations Management, Call Centers, Social Media Marketing, Garden Design, Photography, Microsoft Office, Facebook, Twitter, Marketing Strategy, Marketing Communications, Direct Marketing, Change Management, Event Management, Team Leadership, Vegetarian Cooking, Data Mining, Data Analysis, Apollo GDS, Worldspan GDS, Sabre GDS, Cooking, Baking, Diving, Swimmer, Hiking, Microsoft SQL Server, OneNote, Salesforce.com
Education
North Metro Technical College 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Marketing/Management
Mount Mercy College 1986 — 1988
Biology/Biological Sciences, General
Mother Theodore Guerin High School 1981 — 1985
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
AMN Healthcare November 2003 - Present
Carlson Wagonlit Travel August 1999 - May 2003
American Express Business Travel February 1998 - August 1999
Skills
Customer Service, Sales, Outlook, Contract Negotiation, Team Building, Microsoft Excel, Microsoft Word, Travel Management, Marketing, Account Management, Consulting, Corporate Events, Travel, Business Travel, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Adventure Travel, Coaching, Healthcare, Talent Acquisition, Marketing Strategy, Sourcing, Leadership, Healthcare Consulting, Business Development, Physicians, New Business Development, Training, Permanent Placement
Education
Bridgeport High School
North Central Texas College
American Express Global Business Travel August 2015 - Present
Maritz Travel Company May 2013 - August 2015
BCD M&I January 2009 - May 2013
Carlson Wagonlit Travel January 2008 - January 2009
Gray Consulting October 2004 - June 2007
Talley Management Group September 2003 - September 2004
Universal Meeting Management, Inc September 2002 - September 2003
Skills
Meeting Planning, Event Management, Event Planning, Corporate Events, Hospitality, Contract Negotiation, Incentives, Hotels, Customer Service, Budgets, Registration, Hospitality Management, Travel Management, Tourism, Location Intelligence, Food & Beverage, Strategic Planning, Marketing, Microsoft Office, Hospitality Industry, Business Travel, Hotel Management, Incentive Travel, Account Management, Leisure, Hotel Booking, Incentive Programs, Revenue Analysis, Training, Leadership
Education
Saint Louis University 2014 — 2014
Healthcare Meeting Compliance Certificate
Rosemont College
MBA
Temple University
Certficate of Professional Meeting Planning
North Carolina State University 1998 — 2002
BS, Marketing
Griffin Marine Travel January 2012 - Present
All Travel July 2006 - January 2012
TQ3 Travel Solutions 2004 - 2006
Carlson Wagonlit Travel 2001 - 2003
State Farm Insurance 1998 - 2001
American Airlines 1989 - 1990
Northwest Airlines 1987 - 1989
Skills
Apollo GDS, SABRE GDS, Travel Management, Airlines, Sabre, Leisure, Cruises, Vacation, Business Travel, Tourism, Leisure Travel
Education
North Carolina State University 1990 — 1992
Business
Chippewa Valley Community College 1983 — 1986
Associates of Arts, Information Technology
American Airlines April 2013 - Present
Carlson Wagonlit Travel May 2006 - April 2013
Mesaba Airlines March 2005 - May 2006
Pinnacle Airlines, Inc. March 2004 - March 2005
Skills
Business Travel, Travel Management, Tourism, Sabre, Leisure Travel, Galileo, Online Travel, Leisure, Amadeus, Cruises, Travel Technology, Hotels, Ticketing, Flights, Airlines, Customer Service, Aviation, Management
Education
Nashville State Community College 2010 — 2012
General Education
North Side High School 1999 — 2003
High School, Honors Diploma
Hill & Co. Real Estate 2015 - Present
Marin Professionals January 2013 - May 2014
Simple Leadership Strategies June 2013 - September 2013
Cartus Intercultural & Language Solutions 2011 - January 2013
NYC Dept of Education 2006 - 2011
San Francisco Unified School District 2002 - 2006
San Francisco Unified School District June 2005 - August 2005
Carlson Wagonlit Travel 2001 - 2002
Tauck World Discovery 2000 - 2001
Skills
Curriculum Design, Teaching, Curriculum Development, Training, Public Speaking, Leadership, Staff Development, Adult Education, Coaching, ESL, Proofreading, Community Outreach, Higher Education, Program Development, Event Planning, Teaching English as a..., Editing, Social Networking, Human Resources, Customer Service..., Human Relationship, Collaboration, Coordinating Schedules, Research, Customer Relations, Customer Service
Education
University of San Francisco 1991 — 1994
M.A, Education
University of Denver
B.A, German/Political Science
Institute of European Studies(IES)
Middlebury College
Summer Foreign Language program
ITMI International Tour Management Institute 2000 — 2000
Certificate in Tour Management, Tour Guiding and Directing
Carlson Wagonlit Travel April 2015 - Present
Education
University of Minnesota - Carlson School of Management 1998 — 1999
MBA
Minnesota State University, Mankato
BS, Business Administration
Carlson Wagonlit Travel May 2014 - Present
Carlson November 2013 - May 2014
Industrial Lubricant Company March 2012 - December 2013
Glorvigen, Theis, Lind & Co. PLLP October 2009 - April 2012
Jackson Hewitt Tax Services January 2009 - April 2009
HomeTown Insurance of Mankato October 2008 - December 2008
Skills
Financial Accounting, Financial Reporting, Oracle, Account Reconciliation, Microsoft Office, Essbase, Payroll, Journal Entries, Quickbooks, General Ledger, Mas 90, BNA Fixed Asset Software, Lacerte, Oracle Discoverer, QuickBooks, Tax
Education
Minnesota State University, Mankato 2004 — 2009
Bachelor of Science, Accounting
Waseca Senior High School 2000 — 2004
High School Diploma, General Studies
Best Buy November 2012 - Present
Object Partners, Inc. 2010 - Present
Carlson Wagonlit Travel November 2011 - November 2012
ShopNBC April 2011 - November 2011
Menards January 2011 - April 2011
Thomson Reuters - Tax and Accounting Division September 2010 - December 2010
Thomson Reuters - Corporate Division May 2010 - September 2010
Express Scripts August 2008 - May 2010
Amcom Software October 2004 - September 2008
SUPERVALU May 2002 - September 2004
Skills
Spring, Hibernate, Agile, Groovy, JDBC, Tomcat, JBoss, J2EE, Agile Methodologies, Java Enterprise Edition, JSF, Spring Webflow, JPA, Web Services, JBoss Application Server, Oracle, Subversion, SOAP, Eclipse, Scrum, JSP, AJAX, Java, jQuery, MVC, Servlets, CSS, PL/SQL, Web Applications, Continuous Integration, Websphere, HTML, XSLT, JUnit, Ant, REST, Hudson, PHP, Spring Framework
Education
North Dakota State University 1996 — 2002
BS, Computer Science
Eagle Valley High School 1992 — 1996
American Express June 2010 - Present
American Express June 2008 - June 2010
American Express March 2007 - June 2008
American Express June 2006 - June 2007
American Express March 2004 - June 2006
American Express October 1998 - March 2004
American Express June 1996 - October 1998
Carlson Wagonlit Travel January 1994 - June 1996
Hamilton Sundstrand June 1989 - January 1994
Skills
Strategic Financial..., Corporate Finance, Financial Modeling, Financial Analysis, Credit Risk, Internal Controls, Internal Audit, Cash Flow, Forecasting, Investments, Valuation, Variance Analysis, Risk Management, Accounting, Portfolio Management, Financial Reporting, Finance, Cash Management, Managerial Finance, Financial Accounting, Analysis, Account Reconciliation, Accounts Receivable, Accounts Payable, Invoicing
Education
American Express Travel School 2003 — 2004
Certificate, Travel
National American University 1987 — 1988
Business Administration and Management, General
Carlson Wagonlit Travel August 2013 - Present
Cvent February 2011 - August 2013
Meetings & Incentives March 2009 - December 2010
StarCite April 2006 - April 2009
Travelocity January 2001 - April 2006
GetThere, A Sabre Company March 1998 - January 2001
IBM 1992 - 1996
General Electric, FT. Wayne 1990 - 1992
Skills
Direct Sales, Contract Negotiation, Sales Management, Account Management, E-commerce, International Sales, Marketing, Enterprise Software, Product Marketing, Start-ups, Cloud Computing, Negotiation, Management, Selling, SaaS, Sales, Business Development, Sales Operations, Strategy, CRM, Lead Generation, Competitive Analysis, Strategic Partnerships
Education
Michigan State University 1989 — 1992
BS, Material Logistics Management
Fraser High School
Fraser High School
BCD Travel February 2011 - Present
Parsons Brinckerhoff March 2000 - Present
American Express Business Travel January 2005 - February 2011
Carlson Wagonlit Travel January 1999 - February 2000
Skills
Travel Management, Business Travel, Travel Planning, Event Management, Adventure Travel, Leisure Travel, Airlines, Hospitality Industry, Hospitality Management, Hotels, Tourism, Hospitality, Meeting Planning, Revenue Analysis, Customer Service, Travel Agency, Online Travel, Car Rental, Hotel Booking, Ticketing, Airline Reservations, Event Planning, Apollo, Food, Airports, International Travel, GDS, Outlook, Travel Technology, Contract Negotiation, Airline Ticketing
Education
Wilma Boyd Travel School 1996 — 1997
Tourism and Travel Services Management
Hesser College 1995 — 1996
Communication and Media Studies
INTTRA March 2014 - Present
Carlson WagonLit Travel – Mendota Heights MN August 2011 - March 2014
Meadowlands Hospital June 2011 - August 2011
Konica Minolta Printing Solutions May 2009 - January 2010
Carlson Wagonlit Travel April 2005 - April 2009
Taro Pharmaceuticals USA Inc January 2004 - September 2004
Skills
SQL, Testing, Travel Management, Software Documentation, Microsoft SQL Server, CRM, Sales, User Acceptance Testing, Team Leadership, Budgets, Java, Business Analysis, Team Management, Visio, Business Intelligence, SDLC, Sabre, Analysis, Ticketing, Vendor Management, Hotels, Data Analysis, Networking, Troubleshooting, Business Travel, Access, Databases
Education
Montclair State University 2007 — 2009
Bachelor of Science, Information Technology
Montclair State University 2005 — 2009
Bachelors, Information Technology
Carlson Wagonlit Travel August 2013 - Present
Ulteig September 2012 - May 2013
Ulteig May 2012 - September 2012
Absolute Marketing Group February 2012 - May 2012
Essentia Health May 2011 - August 2011
Skills
Social Media Marketing, Blogging, Marketing Communications, Editing, Social Media, Marketing, Internal & External..., Corporate Blogging, Newsletters, Writing, Content Development, InDesign, Marketing Strategy, Photoshop, Microsoft Office, Internal Communications, PowerPoint, Graphic Design
Education
North Dakota State University 2007 — 2012
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
West Fargo High School 2002 — 2006
Fox World Travel May 2012 - Present
Travel Leaders August 1999 - May 2012
Carlson Wagonlit Travel December 1992 - May 1999
Skills
Destination Wedding..., Group Coordinator, Mexico Specialist, Caribbean Specialist, London Specialist, Italy Specialist, Ireland Specialist, Alaska Specialist, Disney Specialist, Princess Commodore, Adventure Travel, Team Leadership, Customer Service, Vacation, Travel Management, Caribbean, Travel Planning, Budgets, Tourism, Leisure Travel, Negotiation, Leisure, Marketing Communications, Business Travel, Resorts, Social Media, Hotel Booking, Incentive Travel, Team Building, Cruises, Strategic Planning, Hotels
Education
Milwaukee Area Technical College 2008 — 2009
Psychology, 4.0
KMLHS 1980 — 1981
Grafton High School 1978 — 1979
Moraine Park Technical College
Certified Child Care
Wells Fargo Home Mortgage August 2011 - Present
Haskell's International Wine and Spirits April 2010 - July 2011
Alexis Bailly Vineyard 2009 - July 2011
Carlson Wagonlit Travel September 2005 - March 2009
Carlson Marketing Group September 2002 - September 2005
The Minnesota Opera 1992 - 1997
Skills
Food, Hospitality, Wine Education, Event Planning, Writing, Languages
Education
Missouri Western State University 1981 — 1986
BSBA, Marketing
M.A. Mortenson Company November 2007 - March 2011
Cargill, Inc. (Contract Position) April 2006 - July 2007
Hutchinson Technology (Contract Position) July 2005 - November 2005
Cargill, Inc. (Contract Position) October 2004 - December 2004
Carlson Wagonlit Travel May 1998 - December 2003
Emerson Process, Inc May 1991 - May 1998
Skills
Network Hardware, Hardware Support, LAN Switching, Routing Protocols, IP Addressing, OSI Model, Switch Configuration, Router Configuration, End User Support, T1, T3, DS3, Layer 2, Internet Access, Wireless, LAN/WAN, Network Provisioning, Cisco, WAN, IP, HP Openview, Routers, Switches, Cisco Technologies, LAN-WAN, Technical Support, Data Center, Networking, VPN
Education
Normandale Community College
A.A, Liberal Arts
Dunwoody College of Technology
Diploma, Electronics and Communications
University of Minnesota 1982 — 1984
BAS, Business Administration
Colleen Lohr Artist Studio August 1996 - Present
Maple Crest Senior Apartments June 2012 - April 2014
The Mark Travel Corporation February 2008 - August 2011
Fagan & Associates April 2007 - February 2008
Carlson Wagonlit Travel November 2003 - March 2007
London By Design August 2005 - February 2007
AAA Mequon January 1999 - November 2002
Skills
Event Planning, Wedding Photography, Portrait Photography, Customer Service, Marketing Strategy, Fine Art, Accounting, Bookkeeping, Data Entry, Contract Review, Real Estate Transactions, Transportation, Office Management, Inside Sales, Travel Planning, Travel Photography, Jewelry Design, Marketing Communications, Property Management, Sales and Marketing, QuickBooks, Outside Sales, Portrait Painting, Email Marketing, Sales Brochures, Administrative..., Social Media, Senior Portraits, Direct Sales, Event Photography, Digital Photography, Senior Living..., Environmental..., Elder Care, Office Administration, Assisted Living, Product Marketing, Event Management
Education
UWM - Milwaukee 1991 — 1994
BS, Marketing
Milwaukee Area Technical College
Commercial Art
LandOpt July 2014 - Present
Carlson Wagonlit Travel 1990 - 1997
Skills
Customer Service, Public Speaking, Training, Team Building, Budgets, Small Business, Microsoft Office, Contract Negotiation, New Business Development, Microsoft Excel, Team Leadership, Business Development, Event Planning, Leadership, Sales, Management, Strategic Planning, Coaching, Account Management, Sales Management, Recruiting, Customer Satisfaction, Marketing, Negotiation, Operations Management
Education
Miami University 1980 — 1984
Carlson Wagonlit Travel Canada January 2013 - Present
Carlson Wagonlit Travel January 2011 - December 2012
Carlson Wagonlit Travel April 2004 - December 2008
Skills
Account Management, Airlines, Business Strategy, Business Travel, CRM, Management, Revenue Analysis, Sabre, Tourism, Travel Management, Leisure Travel, Hospitality, Amadeus, Hotels, Online Travel, Negotiation
Education
Niagara College 1999 — 2001
Diploma, Hotel and Restaurant Management
Bausch & Lomb April 2010 - Present
Carlson Wagonlit Travel 1999 - 2009
Holiday Inn Holidome Rochester South 1993 - 2003
Preferred Care 1992 - 1999
Highland Hospital 1991 - 1992
Skills
Microsoft Excel, Adobe Acrobat, Sabre, Travel Management, Outlook, Tourism, PowerPoint, Microsoft Word, Customer Service, Administrative..., Supplier Diversity, Account Management, Inventory Management, Cross-functional Team..., Leadership, SharePoint, WebEx, Global Sourcing, Procurement, Business Process..., Supply Management, Strategic Sourcing, Management, Forecasting, Supply Chain, Process Improvement, Supply Chain Management
Education
Monroe Community College 1985 — 1987
AAS, Travel & Tourism
Webster High School 1982 — 1985
High School
Rochester Regional Health System March 2013 - Present
Carlson Wagonlit Travel February 2000 - September 2011
Skills
Healthcare, Hospitals, Nursing, Customer Service, Healthcare Management, Patient Safety, BLS, Clinical Research, Microsoft Excel, Inpatient, Critical Care
Education
Monroe Community College 2006 — 2012
Associate's Degree, Registered Nursing/Registered Nurse
Scholastic Book Fairs June 2008 - Present
Scholastic Book Fairs August 2002 - May 2008
Carlson Wagonlit Travel 1994 - 1999
Skills
Sales Management, Marketing Management, Organizational..., Market Planning, Promotions, Customer Relations, PowerPoint, Writing, Advertising, Marketing, Business Development, Account Management, Sales Operations, Merchandising, Customer Service, Leadership, Integrated Marketing, Strategy, Management
Education
Missouri State University
Commericial Design & Business Marketing
American Express Global Business Travel February 2003 - Present
Carlson Wagonlit Travel January 1985 - April 2002
Skills
Operations Management, Customer Service, Management, Team Building, Leadership, Call Centers, Networking, Team Leadership, Customer Experience, Customer Satisfaction, Vendor Management, Business Development, Customer Retention, CRM, Training, Account Management, Travel Management
Education
Miami Dade College
Ameriprise Financial Services, Inc. February 2013 - Present
Ameriprise Financial Services, Inc. August 2010 - February 2013
CoreLogic November 2009 - July 2010
Donaldson Company Inc May 2006 - November 2009
Carlson Wagonlit Travel October 2004 - May 2006
Ameriprise Financial Services, Inc. July 1996 - October 2004
Skills
Onboarding, Employee Relations, Human Resources, Talent Management, Organizational..., Talent Acquisition, Workforce Planning, Performance Management, Coaching, Employee Engagement, Employee Benefits, Deferred Compensation, Applicant Tracking...
Education
University of Minnesota - Carlson School of Management 1994 — 1997
MA, Human Resources/Industrial Relations
Minnesota State University, Mankato
MS, Rehabilitation Counseling
University of Minnesota-Twin Cities
BA, Sociology
Cengage Learning March 2011 - Present
HighBeam Research August 2010 - February 2011
Orbitz Worldwide March 2008 - January 2009
American Express Business Travel July 2006 - March 2008
Gohagan & Sons 2005 - June 2006
Best Western River North Hotel 2004 - 2005
WorldTravel BTI & McCord 2000 - 2003
Carlson Wagonlit Travel 1997 - 1999
Galileo International 1993 - 1994
Skills
Social Media, Sales, Management, Customer Service, Event Planning, Fundraising, Hospitality, Business Travel, Event Management, Tourism, Meeting Planning, Travel Management, Account Management, Trade Shows, Human Resources
Education
Harold Washington C.C. 2010 — 2010
Hospitality
New York University 1987 — 1989
Carlson Wagonlit Travel May 2006 - Present
HealthPartners November 2005 - May 2006
Northwest Airlines February 2003 - November 2005
General America Corporation July 2002 - December 2002
United States Marine Corps June 1991 - March 1992
Education
Minnesota School of Business 2007 — 2010
B.S., Business Administration
Normandale Community College 1995 — 1998
Associates Arts, Liberal Arts
Minnesota State Legislature - Candidate for state legislature
Blue Cross Blue Shield of Minnesota December 2004 - Present
Inver Hills Community College October 2008 - 2010
Communications Technology Association May 2003 - 2009
Target March 1999 - December 2004
Carlson Wagonlit Travel 1998 - 1999
Norwest Bank (Wells Fargo) 1992 - 1998
Nationwide Insurance January 1991 - July 1992
State of Minnesota July 1987 - December 1991
State of Kansas 1985 - 1987
State of Minnesota 1984 - 1986
Skills
Telecommunications, Vendor Management, Call Center, Process Improvement, Team Leadership, Project Management, Program Management, VoIP, Analysis, Consulting, Project Planning, Disaster Recovery, Team Building, Troubleshooting, ITIL, Networking, SDLC, Management, Security, Enterprise Architecture, Call Centers, IT Strategy, Business Process..., Leadership, IT Management, Integration, Business Analysis, Virtualization, Software Documentation, Cloud Computing, IT Service Management, Visio, Information Technology, CRM, Business Process, Data Center, Cross-functional Team..., Project Portfolio..., PMP, Requirements Gathering, Business Intelligence, Strategy, Requirements Analysis, Change Management, IT Operations, Governance, Outsourcing, Software Project..., PMO, Enterprise Software
Education
Minnesota State University, Mankato 1975 — 1979
BS, Nutrition Sciences and Business
UTi Worldwide May 2015 - Present
Waterford Consulting May 2014 - April 2015
Insight Global January 2014 - April 2014
Waterford Consulting March 2013 - January 2014
Amazon October 2012 - February 2013
Waterford Consulting December 2011 - November 2012
Carlson Wagonlit Travel May 2011 - November 2011
self January 2011 - May 2011
Staffing Technologies November 2007 - December 2009
Self September 2004 - October 2007
Skills
Solaris, Unix, Shell Scripting, Technical Support, Apache, Linux, Red Hat Linux, System Administration, Operating Systems, Customer Service, System Deployment, SQL, Data Center, Unix Shell Scripting, Nagios, DNS, Hardware, MySQL, TIBCO, Problem Solving, Java, Security, Web Applications, Information Management, DHCP, Product Management, C, Vendor Management, TCP/IP, CentOS, Linux System..., Unix Administration, Systems Monitoring, Escalation Management, Data Center Relocation, Logistics, Linux Internals, Linux server..., Linux Tools, Great People Skills, Technical Writing, Sla, X11, Asset, XML, Management, Servers
Education
Le Cordon Bleu 2010 — 2011
Certificate, Culinary Arts
Montana State University-Bozeman 1982 — 1986
B S, Computer Science
Peabody Opera House August 2013 - Present
Carlson Wagonlit Travel September 2009 - May 2015
Peabody Opera House July 2011 - July 2013
Carlson Wagonlit Travel March 2006 - September 2009
Express Scripts November 2005 - February 2006
CW Government Travel, Inc. June 2005 - November 2005
AT&T December 2004 - June 2005
Carlson Wagonlit Travel September 2000 - August 2004
Skills
Sabre, Business Travel, Travel Management, Airlines, Online Travel, Ticketing, Tourism, Travel Technology, Call Centers, Leisure Travel, International Travel, Hotels, Customer Service, Information Mapping, Training Delivery, Instructional Design, Apollo GDS, Worldspan, Instructor-led Training, Technical Training, Virtual Training
Education
Carlson Travel Academy 1993 — 1993
Travel Counselor Development, Travel Counselor Development Program
Missouri Baptist University
B.A., Business Administration
Pfizer Pharmaceuticals January 2010 - Present
Carlson Wagonlit Travel September 2008 - February 2010
Enterprise Rent-A-Car June 2003 - August 2008
Skills
Sales, Management, New Business Development, Leadership, Customer Service
Education
Michigan State University 1998 — 2002
Bachelors, Organizational Communication, Business
Estee Lauder January 2012 - Present
Callaway Golf February 2011 - January 2012
L'Oreal July 2009 - February 2011
Kashi Company January 2005 - February 2009
ReadyLink Healthcare July 2003 - January 2005
Carlson Wagonlit Travel October 1999 - June 2003
Skills
Analysis, P&L, Financial Reporting, P&L Management, Forecasting, Budgeting, Excel, PowerPoint, Word, Outlook, SAP, Hyperion, Business Warehouse, Business Objects, Consumer Products, Competitive Analysis, Productivity, Customer Analysis, Channel Sales, Budgets, Income Statement, Finance, Microsoft Excel, Trend Analysis, Scenario Analysis, Customer Profitability, Hyperion Enterprise, Variance Analysis, Sales, Sarbanes-Oxley Act, SAP BW, Auditing, CRM, Financial Analysis, Management, Pricing, Payroll, Cost Accounting, Marketing, FMCG, Cross-functional Team..., Recruiting, Inventory Management, Sales Management, Retail, Brand Management, Customer Insight, Merchandising, IRI, Business Planning
Education
Monmouth University 1998 — 2002
Bachelor of Science, Business Administration: Accounting
Point Pleasant Boro High School 1994 — 1998
Worldview Travel Corporate Travel Management December 2013 - Present
Travel Leaders 2010 - November 2013
Travel Leaders 2005 - 2010
Travel Leaders 2002 - 2005
Carlson Wagonlit Travel 2000 - 2002
Carlson Wagonlit Travel 1994 - 2000
Skills
Travel Management, Business Travel, Sabre, Travel Technology, Online Travel, Account Management, Training, Leisure Travel, Management, Tourism, Help Desk Support, Concur, GDS, Travel Planning, Amadeus, Customer Service, Hotels, New Business Development, Hospitality
Education
Minnesota State University, Moorhead
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Carlson Wagonlit Travel
Skills
Customer Experience, Account Management, CRM, Business Analysis, Management, Business Development, Call Centers, Strategy, Travel Technology, Program Management
Education
Miami University
Bachelor of Business Administration (B.B.A.), Marketing
Morningside College January 2007 - Present
Wells' Dairy, Inc. April 2006 - January 2007
Henjes, Conner & Williams PC January 2003 - March 2006
Tricord Systems, Inc March 2001 - May 2002
United Sugars February 2000 - March 2001
Carlson Wagonlit Travel June 1999 - February 2000
Metz Baking Company August 1995 - June 1999
Skills
Financial Analysis, Financial Reporting, Budgeting, Budget Analysis, Budget Preparation, Excel, Word, AIMS, Accounts Receivable, Cost Accounting, Tax Preparation, Auditing, Accounting, Sales Tax, Payroll Taxes, Bookkeeping, Quickbooks, Accounts Payable, Training, Budgets, Customer Service, GAAP, Research, Microsoft Word, Higher Education, QuickBooks, Teamwork, Time Management, Microsoft Excel, Finance, PowerPoint, Financial Accounting, Management, Microsoft Office, Internal Controls, Leadership
Education
Wayne State College
Morningside College 1991 — 1995
Bachelor of Science, Business Administration & Accounting
St. Bernard's High School 1987 — 1991
Wolters Kluwer Financial Services April 2008 - Present
Wells Fargo July 2005 - April 2008
Wells Fargo Home Mortgage November 2001 - June 2005
Wells Fargo 2000 - 2001
Concur Technologies 2000 - 2000
Deluxe Corporation 1999 - 2000
Carlson Wagonlit Travel 1996 - 1999
Skills
Digital Marketing, Web Development, Product Development, Talent Management, Budget Management, Interactive Marketing, Social Media, Search Engine..., Project Management, Strategic Planning, Vendor Management, Email Strategy, Marketing Automation, B2B Marketing Strategy, Web Marketing Strategy, SEO, Lead Generation, Budgets, Management, Integrated Marketing, Social Media Marketing, Business Development, Cross-functional Team..., Leadership, Marketing, Mobile Devices, Business Strategy, E-commerce, Strategy, Web Analytics, SEM, Segmentation
Education
University of St. Thomas - Opus College of Business 1996 — 2002
MBC, Marketing Communications
Minnesota State University, Mankato 1981 — 1985
B.S., Finance
Realty ONE Group January 2013 - Present
Legal Shield June 2010 - Present
Crossroads, Inc. 2014 - 2014
Will Rogers Motion Picture Pioneers Foundation September 2008 - January 2013
Technicolor August 1999 - September 2006
Carlson Wagonlit Travel February 1995 - August 1999
American Express 1987 - 1995
Skills
Project Management, Event Planning, Negotiation, Client Development, Public Speaking, Fundraising, Donor Relations, Sales Management, Microsoft Office, Spanish, Travel Management, First Time Home Buyers, Home Sellers, Short Sales, REO, Leadership, Small Business, Customer Service, Event Management, Analysis, Social Media, Nonprofits, Research, Real Estate, Outlook, Social Networking, Marketing, Sellers, Public Relations, Foreclosures, Trade Shows, Condos, Single Family Homes, Investors, Selling, Buyer Representation, Entrepreneurship, Social Media Marketing, Online Marketing, Team Building, Sales, Real Estate Transactions, Referrals, Relocation, Investment Properties, Contract Negotiation, FHA, Listings, New Home Sales, Marketing Strategy
Education
Mt. San Antonio College
A.A., Liberal Arts
Carlson Wagonlit Travel June 2008 - Present
Carlson Wagonlit Travel 1994 - 2008
Monrovia Travel 1987 - 1994
Bertal Travel 1984 - 1987
Skills
Hotels, Travel Management, Business Travel, Airlines, Tourism, Online Travel, Customer Service, Account Management, Team Building, Microsoft Office, Management, Hospitality, Leisure Travel, Microsoft Excel, Sabre, Leisure, Travel Technology, Car Rental
Education
Mt. San Antonio College
Associate of Science (AS), Air Transportation
Mt. San Antonio College
Associate of Arts (AA), Liberal Arts
Mt. San Antonio College
Certification, World Travel Management Certificate
Mt. San Antonio College
Associate of Science (AS), Flight Attendant
Saddleback College
Italian Language
Sierra Vista High School
Christopherson Business Travel January 2002 - Present
TG Worldwide 2000 - 2001
Carlson Wagonlit Travel 1997 - 2000
Skills
Business Travel, Travel Management, Travel Technology, Online Travel, Contract Negotiation, Customer Service
Education
Minnesota State University, Moorhead
Farley's and Sathers Candy Company Inc. July 2009 - July 2012
Storck USA, L.P. January 2002 - May 2009
Horton Real Estate 1999 - 2003
Signature Flight Support 2000 - 2002
Coldwell Banker Residential Brokerage 1999 - 2002
Carlson Wagonlit Travel 1998 - 1999
Skills
MS Project, SAP R/3, MS Office Suite, Apollo, MLS, Quickbooks, Administration, Event Management, Lotus Notes, Real Estate, Mac OS X, Business Planning, Contract Negotiations, Microsoft Office, QuickBooks, Contract Negotiation, OS X, System Administration, Outlook, Leadership, Project Management, Cross-functional Team..., Budgets, Strategic Planning, Human Resources, Marketing, Strategy, Sales, Management, Time Management, Microsoft Excel, Teamwork, Customer Service, Retail, PowerPoint
Education
Moraine Valley Community College 1997 — 1999
Associate of Science (A.S.)
Amos Alonzo Stagg Highschool 1991 — 1995
Northwestern University
Communications, Organizational Change Leadership
Carlson Wagonlit Travel August 2010 - Present
Pro Staff November 2006 - March 2009
Apex Management February 2006 - October 2006
Intertel Communications March 2004 - March 2005
Carlson Wagonlit Travel February 1994 - February 2004
US Air Force May 1991 - October 1994
Skills
Customer Service, Administration, Interviewing, Process Improvement, HR Policies, Full-cycle Recruiting, Employee Relations, Performance Management, Interviews, Leadership, Management, Human Resources, Employee Training, Hiring
Education
Minneapolis Community and Technical College 1988 — 1990
Business Communications & Law Enforcement
Appolis, Inc. June 2015 - Present
RBA, Inc. January 2015 - June 2015
Green Metric, LLC December 2012 - January 2015
Carlson Wagonlit Travel September 2014 - December 2014
Aimia Inc (previously Carlson Marketing Group) May 2010 - January 2014
Digital River June 2009 - May 2010
WAND Corp May 2008 - May 2009
Carlson April 2005 - May 2008
Three Winners, Inc (acquired in 2008 by GSG Fundraising) January 2002 - March 2008
Trillium Software (acquired in 1999 by Merant, and then Applimation, Inc in 2002) October 1997 - December 2005
Skills
Microsoft Azure, Information Security, Solution Architecture, Microsoft SQL Server, SQL, Enterprise Architecture, Software Development, Integration, SDLC, Scrum, Databases, .NET, Team Leadership, Process Improvement, E-commerce, Architecture, Database Design, IT Management, ASP.NET, ITIL, TFS, Requirements Analysis, IIS, VB.NET, Web Applications, Windows, T-SQL, SSRS, Security, SharePoint, Software Project..., SSIS, Application Development, SOA, C#, Web Services, Visual Basic, ASP, Active Directory, Access, ERP, Web Development, System Architecture, Visual Studio, Application Architecture, Data Modeling, Agile Project Management, Relational Databases, PCI DSS, Enterprise Software
Education
Milwaukee School of Engineering 1987 — 1991
BS, EE
Southland HS in Adams, Mn 1982 — 1986
FROSCH Director of Sales & MarketingThe Warren Travel Group, Your American Express Travel RepresentativeNovember 2008 - July 2012
Carlson Wagonlit Travel May 1990 - June 2003
Education
Moore College of Art and Design 1984 — 1986
Art Major
UnitedHealthcare December 2009 - Present
Uponor February 2007 - May 2009
Carlson Marketing Group October 2000 - December 2006
Carlson Wagonlit Travel July 1990 - October 2000
Education
Minnesota State University, Mankato 1984 — 1989
B.S. Business Administration, Double Concentrations in Marketing and Management
Mankato East High School
Orbitz Worldwide January 2003 - January 2014
ETravel Experts/ACS/Xerox January 2000 - June 2002
Carlson Wagonlit Travel 1997 - 1999
4 Seasons Travel 1992 - 1997
Uniglobe Travel International LP 1989 - 1992
Skills
Apollo GDS, Worldspan, Sabre, Shares, Analysis and..., Online Travel, Sales, Hotel Booking, Travel Management, Hospitality, Tourism, E-commerce, Hotels, Yield Management, Revenue Analysis, Online Advertising, Business Travel, Management, Account Management
Education
Minnesota State University, Mankato
Bachelor of Arts (B.A.), International Relations and Affairs and Spanish
Robbinsdale Cooper High School
Orbitz Worldwide June 2010 - Present
Travelport April 2008 - June 2010
G2 Switchworks November 2004 - March 2008
Cendant August 2002 - November 2004
Carlson Wagonlit Travel August 1994 - October 2001
United Airlines January 1989 - July 1994
Skills
Requirements Gathering, Solution Architecture, Agile Methodologies, E-commerce, Product Management, Business Analysis, Agile Project Management, Requirements Analysis, Scrum, Business Requirements, Software Project...
Education
Michigan State University 1984 — 1988
Bachelor of Business Administration (BBA), Hotel Restaurant and Institutional Management
Grosse Pointe North High School
HMI Performance Incentives December 2013 - Present
Carlson Wagonlit Travel April 2006 - November 2013
Skills
Travel Management, Business Travel, Tourism, Leisure Travel, Hotels, Online Travel, Sabre, Leisure, Hospitality, Revenue Analysis, Airlines, Account Management, Amadeus, Cruises, Customer Service, Travel Technology, GDS
Education
Newbury College
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Cornerstone Information Systems April 2015 - Present
Carlson Wagonlit Travel January 2013 - January 2015
Carlson Wagonlit Travel June 2011 - January 2013
Cook Systems International February 2009 - March 2011
BCD Travel January 2007 - November 2008
BCD Travel January 2007 - November 2008
BCD Travel January 2005 - January 2007
BCD Travel February 2004 - January 2005
BCD Travel November 1999 - February 2004
Worldspan June 1995 - November 1999
Skills
Travel Technology, Sabre, Travel Management, Project Management, Business Analysis, Business Travel, Vendor Management, Change Management, Process Improvement, Online Travel, Airlines, Account Management, Product Management, Strategic Partnerships, E-commerce, Program Management, Integration, Management, Leadership
Education
Millikin University 1982 — 1986
Bacholer's of Music in Education, Music Education - Piano and Oboe Majors
Millikin University 1982 — 1986
Bachelor of music in education, Music
Carlson Wagonlit Travel February 2014 - Present
Carlson Wagonlit Travel September 2013 - February 2014
HealthPartners January 2013 - January 2013
Kocina Branding & Marketing Companies June 2012 - August 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Customer Service, Research, English, Social Media, Public Speaking, Human Resources, Time Management, Employee Relations, Recruiting, Photoshop, Management, Data Analysis
Education
University of Minnesota-Duluth 2008 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, Organizational Management
Nankai University 2012 — 2012
Global Managment, Business/Commerce, General
U.S. Bank October 2012 - Present
Carlson Wagonlit Travel 2008 - 2012
Ampac Packaging July 2004 - January 2008
Skills
PeopleSoft, Human Resources, Employee Relations, Access, Training, New Hire Orientations, Employee Benefits, Benefits Administration, FMLA, Customer Service, Leadership, Management, VBScript, Microsoft Excel, Query Writing, Reporting & Analysis, ADP Payroll, Leave of Absence..., Process Improvement, PeopleSoft Query, Reporting, Analytics
Education
Minneapolis Community and Technical College 2015 — 2018
Associate’s Degree, Software Development
Normandale Community College 2005 — 2007
General Studies
Shelborne Wyndham Grand June 2014 - Present
Hospitality Advance International LLC April 2014 - Present
RMC CRAFTPRO, LLC. October 2013 - March 2015
Britto Central September 2011 - September 2012
Miami Beach Resort & Spa July 2008 - September 2010
Fontainebleau Resort-Miami May 2005 - July 2008
Doral Golf Resort & Spa May 2001 - May 2005
Royal Palm Hotel May 2000 - May 2001
Biltmore- Coral Gables May 1997 - July 2000
Carlson Wagonlit Travel May 1995 - July 1997
Skills
Luxury Golf & Beach..., Art, Resorts, Visual Merchandising, Adobe Creative Suite, Luxury, Golf, Toursism, International Relations, Sales Management, International Sales, Marketing, Public Speaking, Online Marketing, Social Media, Leadership, Budgets, Spanish, Contract Negotiation, Hospitality, Tourism, Fine Art, Sales, New Business Development, Event Management, Marketing Strategy, Hotels, Illustrator, Event Planning, Retail, Public Relations, Customer Service, Advertising, InDesign, CRM, Interior Design, Graphic Design, Sales Operations, Strategic Planning, Recruiting, Brand Development, Leisure, Luxury Lifestyle, Microsoft Office, Hospitality Industry, Team Building, Photoshop, Photography, Trade Shows, Human Resources
Education
New York Institute of Technology-Old Westbury 1984 — 1990
Bs, Architecture
Coral Gables High School 1980 — 1984
United Airlines September 2012 - Present
Kessler Institute for Rehabilitation June 2010 - November 2011
NYLIFF 2009 - 2010
Adecco Staffing @ Bear Stearns March 2008 - June 2008
Goodwill Industries December 2007 - March 2008
Spherion Staffing @ Coca-Cola Company May 2006 - September 2007
Randstad North America November 2005 - May 2006
Lawrence E. Heller, M.D. January 2003 - January 2005
Carlson Wagonlit Travel May 2000 - October 2001
American Airlines, Inc November 1996 - May 2000
Skills
Adobe Creative Suite, Microsoft Office, Sabre, SAP, Accounts Receivable, Logistics Planning, Coordinating Events, Spanish, Portuguese, InDesign, Event Planning, PowerPoint, Microsoft Excel, Outlook, Event Management, Customer Service, Administrative..., Microsoft Word, Research, Office Management, Data Entry, Budget, Spreadsheets, Teamwork, Lotus Notes, Office Administration, Time Management, Process Scheduler, Accounts Payable, Retail, Social Media, Coaching, Marketing, Payroll, Purchasing, Adobe Acrobat
Education
New York University 2000 — 2013
Bachelor of Arts, Psychology
New York University 2000 — 2011
AA, Liberal Arts
Denver Health August 2015 - Present
Sports Authority May 2015 - August 2015
Carlson Wagonlit Travel January 2015 - May 2015
Carlson Wagonlit Travel January 2012 - December 2014
Volt Workforce Solutions August 2012 - October 2012
Travel Tags April 2008 - January 2012
Merrill Corporation June 2006 - March 2008
Skills
Data Analysis, Microsoft Office, Databases, Customer Service, Adobe Acrobat, Account Management, Project Planning, Microsoft Word, Project Management, Microsoft Excel, PowerPoint, Problem Solving, Client Development, FoxPro, SQL, Cognos, Visio, Process Improvement
Education
Minneapolis Business College 2006 — 2006
Computer Specialist Certificate, Computer Programming
Tartan High School 2001 — 2005
High School
Carlson Wagonlit Travel February 1997 - Present
Skills
Contract Negotiation, Customer Service, Account Management, Negotiation, Process Improvement, Sales Management, Project Planning, Travel Planning, Pricing, Online Travel, Product Development, Travel Management, Leisure Travel, Tourism, Business Travel, Hotels
Education
Monroe Community College 1987 — 1989
Associate's degree, Tourism and Travel Services Management
Carlson Wagonlit Travel August 1987 - Present
Skills
Variance Analysis, Financial Reporting, Accounting, Account Reconciliation, Hyperion Enterprise, General Ledger, Financial Accounting, Financial Analysis, Revenue Analysis, Essbase, Accounts Receivable, Accounts Payable, Revenue Recognition
Education
Minneapolis Business College 1986 — 1987
Accounting
Mpls Business Collage 1986 — 1987
NetJets 2013 - Present
NetJets 2010 - 2013
Mary Kay Inc. 2009 - 2010
NetJets 2008 - 2010
NetJets 2006 - 2008
NetJets 2001 - 2006
Carlson Wagonlit Travel 2000 - 2001
Carlson Wagonlit Travel 1997 - 2000
Zanesville-Muskingum County Convention & Visitor's Bureau 1997 - 1997
First National Bank 1995 - 1997
Skills
Project Management, Management, Leadership, Process Improvement, Data Analysis, Strategic Planning, Customer Service, Team Leadership, Account Management, Microsoft Excel, Security, Program Management, Business Analysis, Requirements Gathering, Agile Methodologies, Requirements Analysis, Analysis, Business Process, Project Planning, Aviation, Team Building, SDLC
Education
Mount Vernon Nazarene University 2003 — 2005
Bachelor, Business Administration
Muskingum Area Technical College 1995 — 1997
Associates, Travel & Tourism
Carlson Wagonlit Travel February 2006 - Present
Young America October 2004 - February 2006
Mesa Airlines February 2002 - September 2002
Amercia West Airlines May 1998 - February 2002
The Pillsbury Company August 1995 - April 1998
Skills
Forecasting, Project Management, Budgets, Revenue Analysis, Financial Modeling, Corporate Budgeting, Analysis, Pricing, Pricing Strategy, Strategic Financial..., Financial Analysis, Corporate FP&A, Contract Management, Contract Negotiating, Identifying Process..., Revenue Growth..., Business Travel, Variance Analysis, P&L Ownership, Financial Reporting
Education
University of St. Thomas - Opus College of Business 1994 — 1997
MBA, International Business/Finance
Minnesota State University, Mankato
BS, Finance/International Business
Carlson Wagonlit Travel Event ManagerCourtyard by MarriottApril 2013 - June 2015
Marriott Hotels October 2010 - April 2013
Residence Inn by Marriott September 2007 - September 2010
Speedway Children's Charities May 2010 - August 2010
Skills
Hospitality Management, Event Management, Meeting Planning, Event Planning, Customer Satisfaction, Customer Service, Banquets, Wedding Planning, Hospitality Industry, Tourism, Catering, Front Office, Fundraising, Hotel Booking
Education
University of Nevada-Las Vegas 2008 — 2010
Bachelor of Science, Hotel Administration; Meeting and Event Management
MiraCosta College 2006 — 2008
Saddleback College 2005 — 2006
Sedgwick CMS May 2012 - Present
Chicago Review Press February 2008 - May 2012
Carlson Wagonlit Travel June 2006 - August 2007
Shore Bank December 2005 - May 2006
Sedgwick CMS August 2003 - November 2005
Fannie May Candies June 2001 - March 2003
Prism Mortgage February 1998 - May 2000
Sumitomo bank October 1996 - February 1998
florsheim shoes November 1994 - October 1996
Skills
Recruiting, Human Resources, Employee Relations, Talent Acquisition, Leave of Absence..., Payroll, Compensation & Benefit, Subject Matter Experts, Generalist Duties, Training, Employee Training, Leadership, Personnel Management, New Hire Orientations, Employee Benefits, Coaching, Policy
Education
Moraine Park Technical College 2015 — 2017
Human Resources Certificate
Insurance Education Association 2013 — 2014
CPDM Designation
CEBS 2001 — 2003
4 courses completed
Roosevelt University 1996 — 1997
Some Masters Cousework Completed
University of Illinois at Chicago 1990 — 1994
Bachelors
Université Paris-Sorbonne 1993 — 1993
Certificate in French
Université Laval 1992 — 1992
Certificate in French
ADP Class
Big Lots April 2012 - August 2012
Best Buy February 2009 - January 2010
The Home Depot February 2002 - July 2008
Carlson Companies January 1992 - May 2001
Carlson Wagonlit Travel 1992 - 2001
Northgate January 1989 - November 1992
Skills
Training, Deferred Compensation, Employee Training, Management, Personnel Management, Applicant Tracking..., Payroll, Policy, Team Building, Human Resources, Employee Relations, Time Management, Temporary Placement, Performance Appraisal
Education
College of St. Catherine
Business
Minnesota State University, Mankato
BA, Business
Vita Nonwovens LLC May 2015 - Present
Oakhurst Textiles Inc 2011 - 2015
Accent Borders LLC 2006 - 2011
Carlson Wagonlit Travel 1992 - 2000
Skills
Microsoft Office, Microsoft Excel, Sabre, UPS Shipping, Retail Link, CIT Information Systems, FedEx, Conway Logistics, Customer Service, Data Entry, Event Management, Invoicing, Microsoft Word
Education
Monmouth University 1981 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bryman School of Medical and Dental Assistants.
Certified Medical Assistant
ConvergeOne Collaboration (formerly Spanlink Communications) July 2014 - Present
Rockwell Collins March 2012 - July 2014
Spanlink Communications February 2005 - March 2012
Spanlink Communications August 2000 - May 2004
Norstan Communications April 2000 - August 2000
US Bank March 1999 - April 2000
Carlson-Wagonlit Travel August 1997 - March 1999
Analysts International Corporation October 1995 - August 1997
Dow Chemical Company June 1990 - October 1995
Skills
Telephony, Cisco Call Manager, Cisco Technologies, Unified Communications, CTI, VoIP, Switches, Troubleshooting, Integration, Contact Centers, IVR, Telecommunications, Call Centers, Routing, Networking, Enterprise Software, IP
Education
Michigan Technological University 1985 — 1990
Bachelor of Science, Computer Science
Consultant September 2014 - Present
Bausch + Lomb/Valeant Pharmaceuticals November 2011 - July 2014
Carlson Wagonlit Travel August 2010 - November 2011
Bausch & Lomb February 2010 - August 2010
Bausch & Lomb March 2004 - October 2009
Hyatt Regency Rochester July 2002 - March 2004
American Express Business Travel October 2000 - March 2002
Carlson Wagonlit Travel January 1999 - October 2000
All Around Travel June 1997 - January 1999
Skills
Event Planning, Project Management, Travel Management, Contract Negotiation, Meeting Planning, Leadership, Marketing Communications, Negotiation, Account Management, Management, CRM, Customer Service, Hotels, Program Management, Event Management, Cross-functional Team..., Tourism, Product Launch, Budgets, Incentives, Business Travel, Trade Shows, Corporate Events, Hospitality, Hospitality Industry, Food, Logistics, Hospitality Management, Incentive Travel, Sales, Food & Beverage, Marketing Management, Marketing, Marketing Strategy, Salesforce.com, Public Relations, Sponsorship, Market Planning, Sales Management, New Business Development, B2B, Strategic Planning, Product Marketing, Email Marketing, Market Research, Social Networking, Incentive Programs, Brand Management, Social Media Marketing, Relationship Marketing
Education
Syracuse University 1982 — 1984
Master of Arts work, Anthropology, Minor in Gerontology
St. John Fisher College 1979 — 1981
Bachelor of Arts, Anthropology
Monroe Community College 1977 — 1978
Associate of Science, Psychology
Ceridian September 2015 - Present
Orbital ATK May 2012 - September 2015
Carlson Wagonlit Travel October 2007 - January 2010
Express Scripts 2004 - 2007
Express Scripts 2002 - 2004
Advance PCS 2000 - 2002
Skills
Financial Modeling, Variance Analysis, Financial Reporting, Finance, Financial Analysis
Education
Minnesota State University, Moorhead 1995 — 1999
BS, Finance, General
Direct Travel March 2015 - Present
Direct Travel April 2014 - March 2015
Corporate Travel Solutions January 2013 - April 2014
Corporate Travel Solutions March 2007 - January 2013
Carlson Wagonlit Travel 2006 - 2007
TQ3Navigant 2004 - 2006
Northwestern Business Travel 2000 - 2004
Skills
Travel Management, Business Travel
Education
Minneapolis Business College
Tourism and Travel Services Management
Carlson Wagonlit Travel March 2005 - Present
Acryl-dent Dental Lab 1999 - 2004
Skills
Bookkeeping, Accounting, Travel, Business Travel, Tourism, English-Spanish
Education
Stratford University 2002 — 2003
Travel and Tourism certificate
Montgomery College 2000 — 2002
Carlson Wagonlit Travel March 2015 - Present
Hinshaw & Culbertson LLP August 2007 - March 2015
Skills
Business Strategy, Legal Advice, Contract Negotiation, Corporate Law
Education
William Mitchell College of Law
JD, Law
University of Minnesota - Carlson School of Management
BSB - Accounting, Business
Cisco -IronPort February 2007 - January 2008
Google April 2004 - May 2005
Advanced Micro Devices April 1998 - December 2002
BTI Americas - 3Com Corp. April 1996 - April 1998
Carlson Wagonlit Travel January 1995 - April 1996
Apex Travel April 1994 - April 1995
Skills
University Relations, Applicant Tracking..., Customer Service, Onboarding, Administrative Support, Human Resources, Administrative..., Recruiting, Temporary Placement, Hiring
Education
Mission College
Business
Ambit Energy January 2011 - Present
Carlson Wagonlit Travel January 2007 - October 2009
Travizon February 2005 - January 2007
American Express Business Travel 1996 - 2004
Skills
Customer Service, Customer Retention, Customer Acquisition
Education
Monroe Community College 1985 — 1987
AS, TRAVEL AND TOURISM BUSINESS
Carlson Wagonlit Travel January 2010 - April 2014
American Express September 2008 - April 2010
sanofi-aventis April 2005 - September 2008
Northwest Airlines December 2000 - April 2005
Davenport University August 1991 - March 1995
Skills
CRM, Account Management, Business Development, B2B, Sales, Forecasting, Cold Calling, Strategy, Negotiation, Selling, Sales Operations, Business Planning, Budgets, Product Launch, Management, Contract Negotiation, Strategic Partnerships, Marketing Strategy, Leadership, Pricing
Education
Michigan State University
BA, Business Administration and Management, General
Western Michigan University
MBA, Marketing
The Coca-Cola Company August 2014 - Present
Capgemini May 2014 - August 2014
Caterpillar Inc. March 2011 - April 2014
Bank of America October 2008 - February 2011
AstraZeneca October 2006 - October 2008
NCR June 2001 - October 2006
Carlson Wagonlit Travel 1995 - 2000
Citi 1989 - 1994
Skills
Management, Strategy, Leadership, Operations Management, Business Development, Procurement, Strategic Sourcing, Sourcing, Team Building, Contract Negotiation, Budgets, Business Process, Strategic Planning, Process Improvement, Travel Management, Supply Management, Time Management, Business Strategy, Negotiation, Vendor Management, Consulting, Service Delivery, Sales Management, Marketing Strategy, Cross-functional Team..., Pricing, Account Management, Program Management, Business Travel, Forecasting, Business Planning, New Business Development, Change Management, Global Sourcing, Six Sigma, Strategic Partnerships, Project Management, Competitive Analysis, Sales, Team Leadership, Supply Chain Management, Supply Chain, Business Process..., Outsourcing, Purchasing, CRM
Education
Miami University
B.S Business, Finance
Ramsey County January 2014 - Present
Carlson Wagonlit Travel June 2011 - December 2013
Ally Financial Inc. (Formerly GMAC) January 2008 - April 2011
MoneyGram International July 2006 - October 2007
Syngenta Seeds December 1998 - July 2006
Skills
Software Documentation, Data Analysis, Quality Assurance, Quality Center, Software Quality...
Education
University of Minnesota-Twin Cities 1992 — 1997
BA, Journalism major (through SJMC), Japanese Language minor
Minneapolis Community and Technical College 1988 — 1991
AA, Transfer studies
Carlson Wagonlit Travel March 2010 - Present
matthewfitzke.com December 2002 - Present
Quantum Digital/RealEstateHomePages.com March 2005 - October 2008
Sun Newspapers/Stillwater Gazette November 2003 - March 2005
Morningside College May 2002 - December 2002
Anheuser-Busch Brewing Co. - L&L Distributing May 2001 - August 2001
Education
Morningside College 1998 — 2002
Graphic Design, Graphic Design, Studio Art, Art History, History, Computer Science
Carlson Wagonlit Travel March 2015 - Present
Carlson October 2009 - February 2015
Carlson Companies June 2007 - October 2009
US Bank December 2006 - May 2007
Skills
Financial Reporting
Education
Minnesota State University, Mankato 2002 — 2006
Bachelor of Science, Accounting/Corporate Finance
Pilgrim Tours, Inc. August 2001 - Present
Carlson Wagonlit Travel February 2000 - July 2001
Focus Travel March 1997 - June 1999
Thomas Cook July 1986 - February 1997
Skills
Team Building, Business Travel, Travel Management, Tourism, Leisure Travel, Ticketing, Airlines, Online Travel, IATA, Cruises, Amadeus, Sabre, Galileo, Leisure, Car Rental
Education
Misc 1986 — 1987
IATA/UFTAA Basic & Advanced course
University of Mumbai 1984 — 1986
Management, Tourism & Travel Industry
Mithibai College 1982 — 1984
Bachelor of Commerce, Accounting
St. Anthony's Jr. College 1980 — 1982
St. Charles High School
BCD Travel March 2012 - Present
American Express March 2005 - March 2012
epipeline February 2000 - March 2005
Carlson Wagonlit Travel August 1997 - February 2000
ITIM Associates February 1996 - August 1997
Carlson Wagonlit Travel (Wagons-lits Travel USA) February 1991 - February 1996
ALDI Supermarkets June 1990 - February 1991
Skills
International Management, IT Strategy, Product Development, E-commerce, SaaS, Vendor Management, Business Strategy, Executive Management, Management, Software Development, Management Consulting, Outsourcing, SDLC, Strategic Partnerships, Cloud Computing, Enterprise Software, Budgets, CRM, Mergers & Acquisitions, IT Management, Product Management, Strategy, Business Analysis, Business Development, Requirements Analysis, Sales, Mobile Devices, Leadership, Business Process..., Project Portfolio..., Contract Negotiation, Information Technology, Process Improvement, Strategic Planning, Software Project..., Program Management, Agile Methodologies, Business Intelligence, Analytics, Team Leadership, Enterprise Architecture, Cross-functional Team..., Business Process, Start-ups, Integration, Project Management, Competitive Analysis, Solution Selling, Change Management
Education
Miami University 1986 — 1990
BS
Carlson Wagonlit Travel September 2013 - Present
Carlson April 2006 - September 2013
United Health Group February 2004 - March 2006
Blue Cross Blue Shield of Minnesota January 1998 - January 2004
Deluxe Corporation January 1997 - December 1997
Blue Cross Blue Shield of Minn February 1986 - February 1997
Skills
CISO, IT Executive Management, IT Strategy, IT Operations, IT Service Management, IT Audit, Information Security, Data Privacy, Corporate Governance, Information Security...
Education
Minnesota State University, Mankato 1983 — 1985
B.S., Accounting & Business Administration
University of Minnesota-Twin Cities
Executive Leadership Program
Carlson Wagonlit Travel September 2014 - Present
Carlson Wagonlit Travel May 2005 - October 2014
Carlson Wagonlit Travel January 1997 - May 2005
Carlson Wagonlit Travel March 1995 - January 1997
Skills
Travel Management, Airlines
Education
University of Minnesota Duluth 1980 — 1985
BA, Accounting
Minnesota State University, Mankato 1983 — 1984
BS, Construction Management / Accounting
Carlson Wagonlit Travel January 2014 - Present
Carlson Companies June 2005 - December 2013
Portugal Telecom / US Treasury Department for Sun Microsystems January 2005 - June 2005
Novartis / Cendent Corp / Entology March 2004 - December 2004
Innovative Systems and Design September 2001 - February 2004
Mainstreet Networks May 2000 - August 2001
Deltatec Solutions Limited June 1995 - April 2000
Skills
Oracle Access Manager, Identity Management, Information Security, Disaster Recovery, RBAC, PKI, ITIL, Oracle Identity Manager, SSO, LDAP, Identity Federation, Enterprise Architecture, Active Directory, Application Security, Two-factor..., Security
Education
National Institute of Information Technology
Advanced Degree in Software Engineering
University of Madras
Himle Rapp & Company May 2001 - April 2013
Carlson Wagonlit Travel January 1998 - April 2000
Skills
Media Relations, Public Relations, Convio, Media Production, Database Administration, Press Releases, Event Planning, Newsletters, Crisis Communications, Strategic Communications, Corporate Communications
Education
Minnesota State University, Moorhead 1994 — 1999
BA, Speech, Language, Hearing Sciences
Northwestern College 1993 — 1994
General
Carlson Wagonlit Travel May 2007 - Present
Tile Shop October 2005 - October 2006
Minibar Systems June 2004 - June 2005
Skills
Travel Management, Business Travel, Forecasting, Sabre, Pricing, Negotiation, Travel Technology, Airlines, Budgets, Revenue Analysis, Contract Negotiation, Strategic Planning, Account Management, Tourism, Sales Management, New Business Development, Competitive Analysis, Sales, Financial Analysis, Hotels, Leadership, Program Management
Education
Midwestern State University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Economics
Rider High School 1996 — 1997
High School
Carlson Wagonlit Travel January 2005 - Present
Adelman Travel Group September 1998 - September 2004
Skills
Sabre, Travel Management, Business Travel, Online Travel, Travel Technology, Tourism, Airlines, Hotels, Hospitality, Account Management, Customer Service, Hospitality Industry, Sales Management
Education
Bryant and Stratton Business College
Associate of Arts (AA), Fashion Merchandising
Milwaukee Area Technical College
Travel Industry Training
Expedia Corporate Travel (now Egencia) November 2007 - Present
Carlson Wagonlit Travel June 1994 - June 2007
Skills
Travel Planning, HTML, Travel Management, GDS, Project Management, Troubleshooting, Ticketing
Education
Michigan Technological University
Electrical and Electronics Engineering
Carlson Wagonlit Travel August 2014 - Present
Carlson Wagonlit Travel October 1999 - Present
Maritz Travel Company October 1999 - October 2004
Skills
Budgets, Business Travel, Pricing, Tourism, Contract Negotiation, Revenue Analysis, Travel Management, Account Management, Travel Technology
Education
Mississippi State University - College of Business and Industry 1993 — 1997
United Health Care April 2015 - Present
RCRI, Inc. (Regulatory & Clinical Research Institute, Inc.) February 2014 - April 2015
St. Jude Medical July 2009 - February 2014
Carlson Wagonlit Travel June 2007 - March 2009
Piper Jaffray & Co January 2006 - May 2007
Eaton Hydraulics August 2004 - January 2006
Petters Group November 2003 - June 2004
Thermo King Corporation March 2000 - November 2003
Anderson Consulting July 1998 - March 2000
Skills
Process Improvement, Project Management, Training, Microsoft Excel, Time Management, Customer Service, Budgets, Project Planning, Program Management, Public Speaking, Internal Communications, Human Resources, PowerPoint, Large-scale Event..., Travel Management, SharePoint, Organization, Visio, Outlook, Microsoft Office, Microsoft Word, Clindex
Education
University of Phoenix 2009 — 2011
MBA, Business Administration, Management and Operations
University of Phoenix 2004 — 2009
Bachelors, Business Management
Villanova University 2004 — 2004
Certficate, Project Management
Minnesota School of Business 1982 — 1983
Assoc, Computer Programming & Operations
Carlson Wagonlit Travel January 2004 - Present
Education
North Carolina State University - College of Management 1996 — 1999
BS, Management/ HR
HealthPartners September 2008 - Present
The Hartford December 2007 - September 2008
Carlson Wagonlit Travel October 2005 - December 2007
Accenture 2002 - October 2005
Skills
Java Enterprise Edition, Spring, Agile Methodologies, SOA, Hibernate, Web Services, Java, Scrum, XML, SQL, JUnit, Ant, Web Applications, REST, SDLC, Software Development, Spring Framework
Education
Minnesota State University, Mankato 1994 — 1998
Management Information Systems
Carlson Wagonlit Travel October 2005 - Present
Maritz Travel Company October 1999 - March 2005
Zak Companies October 1997 - October 1999
Education
Mississippi State University - College of Business and Industry 1993 — 1997
Carlson Wagonlit Travel January 1987 - Present
Carlson Wagonlit Travel March 1997 - July 2000
Skills
Travel Management, Business Travel, Travel Technology, Airlines, Tourism, Online Travel, Leisure, Sabre, Leisure Travel, Revenue Analysis, Incentives, Call Centers, Yield Management, GDS, Customer Satisfaction, Account Management, Contract Negotiation, Hospitality, Galileo, Event Management, Cruises, Hotels, Amadeus, Resorts, Hospitality Industry, Meeting Planning, Pricing, Ticketing, Car Rental, Apollo, Trade Shows, Corporate Events, Travel Planning, Hotel Management, E-commerce, Hospitality Management, Airline Reservations
Education
Michigan State University
Bachelor of Arts (BA), Travel and Tourism Management
IMRIS July 2012 - November 2013
Detector Electronics Corporation June 2007 - July 2012
Carlson Wagonlit Travel December 2005 - May 2007
Nichols Kaster & Anderson, PLLP October 2004 - September 2005
General Mills January 2000 - January 2002
Pillsbury Incorporated January 1999 - January 2000
Pillsbury Incorporated January 1999 - January 2000
CWC 1994 - 1996
Skills
Training, Management, Negotiation, Strategic Planning, Analysis, Contract Negotiation, Access, Leadership, Process Improvement, Sales, Project Management, Software Documentation, Team Building, Product Development, Six Sigma, Customer Service
Education
University of Saint Thomas - School of Business 2008 — 2011
MBA, Marketing
Curtis L. Carlson School of Management, University ofMinnesota 1997 — 2000
Bachelor of Science, Business
Minnesota State University, Mankato 1995 — 1997
Business
Minnesota Paralegal Institute, graduate 2004
Paralegal Certificate from ABA
Proto Labs, Inc. December 2014 - Present
Carlson Wagonlit Travel September 2004 - December 2014
Carlson Marketing Group May 1999 - September 2004
Skills
Sabre, Account Management, Customer Service, Budgets, Strategic Planning, Travel Management, Event Planning, Marketing
Education
McConnell School of Travel
Normandale Community College
St. Louis Park High School
Getaways, LLC July 2006 - Present
Minor & Brown, P.C. June 2005 - February 2007
Schmidt, Kirby & Sullivan, P.C. February 2002 - April 2005
Carlson Wagonlit Travel September 2000 - April 2001
Cain Travel June 1998 - August 2000
Education
Bryan Travel College 1997 — 1998
Travel & Tourism, Travel
Missouri State University 1995 — 1997
General
Allied Intelligence, Inc. January 2009 - Present
Allied Intelligence August 2006 - January 2009
Carlson Wagonlit Travel 1997 - 2006
Skills
Contract Negotiation, Strategic Planning, Business Travel, Customer Service, Microsoft Office, New Business Development, Negotiation
Education
Missouri State University 1994 — 1995
Accounting and Finance
Nerinx Hall 1990 — 1994
High School Diploma
Carlson Wagonlit Travel Senior Business AnalystCWTSatoTravel1989 - Present
Education
Normandale Community College 1981 — 1985
Carlson Wagonlit Travel March 2007 - Present
Hotel ICON May 2006 - March 2007
Skills
Hotels, Hospitality, Microsoft Office, Budgeting, Customer Relations, Customer Service, Excel, Word, Revenue Management, Time Management, Revenue Analysis, Leadership, Microsoft Word, PowerPoint
Education
Middlesex University 2003 — 2005
Master of Science (MSc), Criminology with Forensics Psychology
Carlson Wagonlit Travel Office ManagerSolutions at Sea2004 - 2005
Dillards Travel 1997 - 2004
Education
Minnesota State University, Moorhead 1977 — 1982
ba, criminal justice
NCRA Videography Seminar
metropolitan
Carlson Wagonlit Travel September 2000 - Present
Skills
Quality Center, Software Quality..., Agile Methodologies, Rally, Test Planning, Test Cases, Test Automation, Quality Assurance, Manual Testing, Requirements Analysis, User Acceptance Testing, Scrum, SQL, Regression Testing
Education
Minneapolis Community and Technical College 1994 — 1996
Associate of Science (A.S.), Accounting and Business/Management
Nam Ky Khoi Nghia 1982 — 1984
Carlson Wagonlit Travel January 2001 - Present
Hunt Oil September 2008 - October 2012
Skills
Team Building, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Coaching, Leadership Development, Fundraising, Contract Negotiation, Training, Budgets, Leadership, Event Management, Sales, New Business Development, Outlook, Strategic Planning, Event Planning, Negotiation
Education
University of Maryland College Park 1991 — 1995
Kinesiology and Exercise Science
Montgomery College 1990 — 1991
Travel Leaders May 2010 - June 2014
Travel Leaders October 2009 - May 2010
Best Buy April 2009 - July 2009
The Travel Franchise Group November 2005 - March 2009
Carlson Wagonlit Travel July 1985 - January 2005
Skills
Training, Budgets, Customer Service, Airlines, Process Improvement, Management, Marketing, Project Management, Travel Management, Sabre, Team Building, Business Travel
Education
Normandale Community College 2009 — 2010
Organizational and Personal Development
U-Gas June 2009 - Present
Fleishman-Hillard March 2007 - February 2009
Carlson Wagonlit Travel August 2006 - March 2007
Dierbergs Markets December 1994 - August 2006
Skills
Employee Relations, Talent Acquisition, Onboarding, Labor Relations, Human Resources, Employee Benefits, Performance Management, Recruiting, Talent Management, Deferred Compensation, HRIS, Leadership Development, New Hire Orientations, Succession Planning, Applicant Tracking..., Workforce Planning, Employee Engagement, Benefits Administration, Organizational..., HR Policies
Education
Missouri State University 1987 — 1991
Bachelor of Science, Psychology
Travel Leaders Franchise Group July 2012 - Present
Travel Leaders Franchise Group May 1998 - June 2012
Carlson Wagonlit Travel 1994 - April 1998
Skills
Cross-functional Team..., Leadership, Strategy, Management, Travel Management, Meeting Planning, Tourism, Business Travel, Budgets, Account Management, Negotiation, Forecasting, Sales Management, Customer Service, Event Management, Contract Negotiation, New Business Development
Education
Minnesota School of Business 1985 — 1987
Diploma, Senior Accounting and Business Administration
Slaton Business Services October 2011 - Present
Interim HealthCare August 2009 - October 2011
Progressive Employer Services November 2005 - January 2009
The Wackenhut Corporation May 2000 - November 2005
Oasis Staffing October 1999 - May 2000
Carlson Wagonlit Travel June 1988 - September 1999
Sunspot Cafe January 1977 - August 1988
Skills
Payroll, PeopleSoft, Employee Relations, Customer Service, Outlook, Microsoft Word, Data Entry, Customer Satisfaction, Summit, Getting The Job Done, Organizational Structure, Business Travel, Teamwork, Microsoft Excel, Millenium, Payentry.com, Sabre (AA software), Apollo (United software), Budgets, Workers Compensation, Time Management, Leadership, Sales
Education
International Travel Training 1988 — 1989
Certificate, Travel
Montgomery College 1980 — 1982
General Studies
Charles W Woodward 1975 — 1978
High school diploma, General Studies
Payroll Data Services May 2011 - Present
Boyd Hunter Inc August 2005 - May 2011
Carlson Wagonlit Travel February 1981 - September 2003
Skills
Recruiting, Payroll, Human Resources, Employee Relations, Payroll Taxes, Customer Service, Account Management, Forecasting, Microsoft Excel, Budgets, Outlook, Coaching, Benefits Administration, Microsoft Word, PowerPoint, Microsoft Office, Team Building, General Ledger, Phone Manner, Corporate Etiquette, Train the Trainer..., Employee Benefits
Education
Milwaukee Area Technical College
Business Administration
Carlson Wagonlit Travel November 2004 - Present
Carlson Wagonlit Travel May 1998 - November 2004
Carlson Wagonlit Travel February 1992 - May 1998
The Reynolds and Reynolds Company 1989 - 1992
Skills
Business Travel, Travel Technology, Travel Management, Forecasting, Online Travel, Incentives, Hospitality, Travel Planning, Call Centers, Leisure, Hotel Booking, Incentive Travel, Vacation
Education
Minnesota State University, Mankato 1980 — 1984
Associate
Omega World Travel April 2010 - November 2011
Carlson Wagonlit Travel August 2003 - February 2010
American Express One 2000 - 2003
Krones, Inc. 1992 - 2000
Skills
MS Office Suite, Administration, Team Building, Customer Service, Contract Negotiation, Event Planning, English, Excel, Internet, Lotus Notes, Microsoft Office, Newsletters, Outlook, Organizing, PowerPoint, Quality, Customer Relations, Problem Solving, Teaching, Troubleshooting, Teamwork, Sabre, Travel Management, Tourism, Sales, Hospitality, Airlines, Microsoft Excel, Microsoft Word, Event Management, Hotels, Business Travel, Negotiation, Customer Satisfaction, Online Travel, Meeting Planning
Education
Milwaukee Area Technical College
University of Wisconsin-Parkside
Liberal Arts Study
Currently Unemployed January 2013 - Present
Carlson Wagonlit Travel May 2006 - January 2013
Navigant Travel December 2005 - May 2006
American Express Business Travel November 1999 - November 2005
AAA Western and Central New York March 1995 - November 1999
Skills
Customer Relations, Customer Service, Budgeting, Travel Management, Business Travel, Leisure Travel, Travel Arrangements, Team Leadership, Phone Etiquette, Multi-line Phone, Handle Multiple Projects, Apollo GDS, GDS systems, Saber, Microsoft Office, Microsoft Excel, Hotel Booking, Car Rental, Airline Reservations, Airline Ticketing, Change Orders, Quality Management, Quality Control, Queue Management, Queues, Organizational..., Customer Oriented, Business Meetings, Organizing Meetings, Annual Meetings, Multi Tasking, VIP Services, Employee Training, Online Travel, Booking Systems
Education
Monroe Community College 1991 — 1995
associates, Travel and Tourism Hotel Management
Trans International LLC November 2013 - Present
The Beam Team April 2010 - January 2014
Mosaic 2009 - 2010
Carlson Wagonlit Travel 1998 - 2000
Skills
Merchandising, Retail, Customer Service, Event Planning, Time Management, Microsoft Office, Sales, Fundraising, Social Media, Planograms, Public Relations, Visual Merchandising, Event Management, Marketing
Education
Everest University-South Orlando 2014 — 2015
Associate's degree, Computer Programming/Programmer, General
Milwaukee Area Technical College 2009 — 2014
Programmer/Analyst
UW-Milwaukee 1992 — 1996
Education and Theater
UnitedHealthcare November 2007 - Present
Carlson Wagonlit Travel 2001 - 2007
Skills
Variance Analysis, Financial Reporting, General Ledger, Essbase, Sarbanes-Oxley Act, Hyperion Enterprise, Accounting, Account Reconciliation, Financial Analysis, Auditing, Internal Controls, GAAP
Education
Minnesota State University, Mankato 1996 — 2000
Accounting
PepsiCo September 2012 - Present
Frito Lay June 2007 - September 2012
MDI Minnesota Diversified Industries April 2004 - June 2007
Carlson Wagonlit Travel March 2002 - April 2004
National Car Rental 1987 - 2000
Skills
Customer Service, Strategic Planning, Process Improvement, Team Building, Budgets, Forecasting, Operations Management, Cross-functional Team..., Leadership, Account Management, Management, Marketing, Change Management, Negotiation, Sales Management, Customer Satisfaction, Sales, Process Scheduler, Marketing Strategy, Human Resources, Training, Business Planning, New Business Development
Education
Minnesota State University, Mankato 2012 — 2015
Bachelor's degree, Urban Studies/Regional Planning
Normandale Community College
Associate of Arts and Sciences (A.A.S.), Office Systems and Management
Carlson Wagonlit Travel 2006 - Present
American Express 1999 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Event Management, Hospitality
Education
Middlesex Community College
Tourism and Travel Services Management
Barnes-Jewish Hospital January 2008 - Present
Carlson Wagonlit Travel June 1998 - December 2006
Skills
Nursing, BLS, ACLS, Chemotherapy..., Inpatient, Medical/Surgical, Oncology
Education
Barnes Jewish College School of Nursing 2007 — 2007
BSN, Nursing
Millikin University 1991 — 1994
BS, Psychology
Shakopee Public Schools September 2013 - Present
Shakopee Area Catholic School September 2012 - June 2013
Michaels Stores, Inc. February 2012 - September 2012
Shakopee Area Catholic School September 2011 - August 2012
Carlson Wagonlit Travel June 1999 - April 2000
Skills
Customer Service, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Public Speaking, Training, Time Management, Teaching, Research
Education
Normandale Community College 2012 — 2014
Associate of Arts (AA), Elementary Education and Teaching
OMEGA World Travel September 2014 - Present
Carlson Wagonlit Travel 2004 - 2009
American Express 1999 - 2004
Nazareth College 1989 - 1999
Skills
Tourism
Education
Rochester Institute of Technology 1989 — 1989
Travel and Tourism
Nazareth College of Rochester
English Literature
Carlson Wagonlit Travel November 2010 - Present
Carlson Wagonlit Travel October 2010 - Present
Continental Airlines February 1995 - Present
Agility 2007 - 2009
Skills
Microsoft Excel, Amadeus, Galileo, Revenue Analysis, Negotiation, Hospitality Management, Training, Public Relations, Adventure Travel, Incentives, Trade Shows, Meeting Planning, Business Development
Education
Morton College 1994 — 1995
Continuing Education
North American College Brownsville TX 1984 — 1985
Airline, Hotel and Travel Trade School, Travel Tourism and Hotel Management
Texas Southmost College 1983 — 1984
Basic Computer Skills
Protravel International March 2012 - Present
Carlson Wagonlit Travel June 2010 - December 2011
Garber/FCm Travel October 2005 - June 2010
Tzell 1999 - 2010
Skills
Sabre, Word, Excel, Airlines, Call Center, Microsoft Word, Microsoft Excel, Troubleshooting
Education
Newbury College 1990 — 1992
Associates Degree, Travel Tourism
West Roxbury High 1974 — 1978
diploma, college courses
Carlson Wagonlit Travel December 2003 - Present
Skills
Travel Management, Business Travel, Sabre, Galileo, Online Travel, Apollo, Leisure Travel, Car Rental, Amadeus, Adventure Travel, Incentives, Travel Planning, Hotels, Hotel Booking, Tourism, Cruises, Honeymoons
Education
Moraine Valley Community College
Associate of Science (A.S.)
Protravel International March 2012 - Present
Carlson Wagonlit Travel June 2010 - December 2011
Garber Travel October 2005 - June 2010
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Resorts, Hospitality, Hospitality Industry
Education
Newbury College 1992 — 1994
Associate's degree, Tourism and Travel Services Management
West Roxbury High School 1974 — 1978
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Monroe Community College September 2012 - Present
Paychex January 2003 - March 2012
Carlson Wagonlit Travel December 1999 - December 2002
Rosenbluth International January 1997 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork, English, Windows, Event Planning, Team Leadership, HRIS, Sabre, Apollo
Education
Monroe Community College 1994 — 1997
A.A.S., Travel and Tourism
Monroe Community College
Pre-Nursing Studies
Target September 2008 - Present
Target April 2013 - April 2015
North Star Roller Girls January 2012 - March 2015
Carlson Wagonlit Travel October 2007 - May 2008
Valleyfair Family Amusement Park May 2007 - October 2007
Skills
Human Resources, Training, Customer Service, Teamwork, Public Speaking, Social Networking, Collaborative Problem..., Team Leadership, Team-oriented, Customer Satisfaction, Interpersonal..., Outlook, Social Media, Microsoft Office, Organizational..., Empathy, Multi Tasking
Education
Minnesota State University, Moorhead 2001 — 2007
Bachelor of Science (B.S.)
Sibley East Senior High 1997 — 2001
Walgreens September 2001 - Present
Carlson Wagonlit Travel April 1996 - September 1999
American Express Business Travel May 1986 - September 1992
Education
Mohawk Valley Community College
Business Administration and Management, General
Thomas R Proctor High School
Regular/General High School/Secondary Diploma Program
Emtec Inc. October 2011 - Present
Carlson Wagonlit Travel April 1998 - October 2011
Skills
Informatica, Java, SQL, Oracle, SDLC, PL/SQL, Microsoft SQL Server, Unix, Databases, Data Warehousing
Education
University of St. Thomas 1998 — 2002
Master of Science (MS), Computer Software Engineering
Minnesota State University, Mankato 1995 — 1998
Bachelor of Science (BS), Computer Information Systems
USTA Southern January 2012 - Present
Roseberry House March 2002 - May 2003
Travel Management Services September 1999 - February 2002
Travel Management Services May 1999 - August 1999
Carlson Wagonlit Travel October 1997 - December 1998
Skills
Marketing, Event Planning, Sales, Strategic Planning, Tennis, Tournaments, Education, Event Management, Community Outreach, Elementary Education, Customer Service, Account Management, Fundraising, Coaching, Leadership, Microsoft Office, Marketing Strategy, Management, Public Speaking
Education
University of North Carolina at Greensboro 1991 — 1994
Bachelor of Science (BS), Early Childhood Education and Teaching
Mitchell College 1989 — 1991
Associate's degree, Early Childhood Education and Teaching