Centennial Wireless
Industry: Telecommunications company
DescriptionCentennial Communications and its subsidiaries provided wireless and broadband telecommunications services to wireless telephone subscribers in the United States, Puerto Rico, and the U.S. Virgin Islands. Headquarters: Wall Township, NJ Founded: 1988 Number of employees: 3,400 (2008) Defunct: 2009 Subsidiaries: CENTENNIAL PUERTO RICO OPERATIONS CORP, Parent organization: AT&T Mobility
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Centennial Wireless Employees
PSEG July 2011 - September 2013
Joseph Jingoli & Son, Inc. May 2009 - July 2011
Port Authority of New York and New Jersey January 2008 - May 2009
Joseph Jingoli & Son, Inc. May 2005 - January 2008
STV August 1999 - May 2005
New York City Transit January 1998 - August 1999
Centennial Wireless October 1996 - December 1997
H.B. Zachry Corporation August 1994 - October 1996
Skills
Document Management, Construction Management, Project Coordination, Power Plants, Office Management, RFI, PowerPoint, Microsoft Office, Submittals, Change Orders, Project Management, SharePoint, Team Leadership, Construction Safety, Supervisory Skills, Microsoft Excel, Project Control, Microsoft Word, Project Planning, Engineering, Pre-construction, Inspection, Languages, Contractors, Software Documentation, Subcontracting, Primavera P6, Visio, Livelink, Prolog, MS Project
Education
New Jersey Institute of Technology 2015 — 2018
Bachelor of Science (B.S.), Engineering - CIM
Universidad de Puerto Rico 1992 — 1994
Associate of Science (A.S.), Civil Engineering
MTPCS, LLC DBA Cellular One January 2012 - Present
MTPCS, LLC DBA Cellular One August 2010 - December 2011
Centennial Wireless April 2006 - August 2010
Centennial Wireless July 1999 - April 2006
Skills
Sales, Cellular Communications, Customer Retention, Wireless, Training, Telecommunications, PowerPoint, Retail, Data Entry, Sales Operations, Management, Microsoft Word, Microsoft Excel, Mobile Devices, Customer Service
Education
Northwestern State University 1995 — 1998
Bachelor of Arts, Sociology, Criminal Justice
Alexandria VA Medical Center September 2014 - Present
Cenla Yoga & Wellness January 2014 - Present
Cenla Meditation Group, Inc. September 2012 - Present
Hospice Compassus August 2013 - June 2014
Lincare March 2010 - August 2013
Centennial Wireless April 2009 - March 2010
Healthy Advice January 2003 - April 2009
Skills
Marketing, Sales Management, Medical Devices, Stress Management, Publishing, Web Design, Sales Operations, Public Relations, Direct Sales, Public Speaking, Patient Education, Pharmaceutical Sales, Healthcare, Hospitals, Marketing Strategy, Sales Presentations, New Business Development, Cold Calling, Pastoral Care, Home Care, Building Relationships, Training, Sales, Marketing Communications, Account Management, Sales Process, Marketing Management, Medicare, Social Networking, Team Building, Customer Service, Coaching, Nonprofits, Advertising
Education
Louisiana Yoga & Paddle (RYS) 2013 — 2014
RYT 200
The American Institute of Healthcare Professionals 2012 — 2012
Certification in Stress Management Consulting
Most High Aviation 2004 — 2005
License, Private Pilot
New Orleans Baptist Theological Seminary 1999 — 2001
n/a
Louisiana College 1995 — 1999
BA
Louisiana Tech University 1994 — 1995
N/a
PNC May 2014 - Present
Walgreens December 2002 - April 2014
Centennial Wireless August 2000 - December 2002
D&W Food Centers January 2000 - September 2000
Skills
Retail Management, Team Management, Account Management, Management, Merchandising, Cross Merchandising, Sales, Marketing, Human Resources, Inventory Management, Order Management, Vendor Management, Hiring, Employee Training, Team Building, P&L Analysis, P&L Management, Retail Sales, Retail Marketing, Store Management
Education
Western Michigan University 1997 — 2000
Bachelor of Business Administration (B.B.A.), Food Marketing
Kellogg Community College 1995 — 1997
Associate of Arts and Sciences (AAS), Marketing
Industrial Training Solutions, LLC and Integrated Technology and Security, LLC September 2014 - Present
AT&T October 2008 - January 2014
Coldwell Banker Elite August 2005 - October 2008
Centennial Wireless October 1997 - July 2004
Amerisafe, Inc. 1994 - 1997
Skills
Wireless, Direct Sales, Managed Services, Unified Communications, Solution Selling, Telecommunications, Account Management, Customer Retention, Sales, VoIP, Co-location, Selling, Sales Operations, Sales Management, Sales Process, Cloud Computing, Cold Calling, Mobile Devices, Team Leadership, Long Distance, B2B, Sales Presentations, Broadband, Quotas, SIP Trunking, Ethernet, Customer Experience, Business Development, Product Management, Call Center, T1, Mobile Technology, Lead Generation, Internet Services, PRI, Key Account Management, Mobile Communications, Competitive Analysis, Solutions Marketing, Training, Employee Relations, Employee Training, a, Business Analysis, Industrial Safety, Call Centers, IP, Management, Customer Service, Team Building
Education
McNeese State University 1992 — 1994
Marketing
Merryville High School 1979 — 1992
Liberty Cablevision of Puerto Rico October 2012 - Present
OneLink Communications February 2010 - Present
Centennial Wireless October 2008 - February 2010
Islanet Communications October 2002 - October 2007
Skills
Cisco Technologies, Wireless, VoIP, IP, Network Administration, CCNP, Networking, WiMAX, Routers, Network Design, Telecommunications, Wireless Networking, Switches, Ethernet, WAN, TCP/IP, MPLS, Network Security, Data Center, Troubleshooting, Cisco IOS, Broadband, Servers
Education
Universidad de Puerto Rico 1997 — 2000
GA, Instrumentation
MarketSource- Target Mobile February 2013 - Present
Paychex, Inc January 2012 - March 2013
Open Range Communications August 2010 - November 2012
Sprint/Wireless Express November 2007 - August 2010
Centennial Wireless March 2004 - September 2007
SVC Moon January 2000 - February 2004
Skills
Sales Management, Training, Direct Sales, Salesforce.com, Strategy, Recruiting, Operations Training, Operations Management, Profit Analysis, Start-ups, Sales Motivation, Performance Reviews, Performance Management, Sales Growth, SalesPro, Sales Workshops, Sales&Marketing, Marketing, Management, Strategic Planning, Marketing Strategy, Business Analysis, Business Strategy, Business Intelligence, Competitive Analysis, Sales Presentations, Sales Operations, Retail Sales, Retail, Retail Marketing, Multi Tasking, Multi-unit, Opening New Stores, Grand Openings, Sales, Sales, Sales & Marketing, Leadership, Customer Service, Account Management, Customer Satisfaction, Team Building, Customer Retention, Cold Calling, Sales Process, Customer Experience, Coaching, Team Leadership, Time Management
Education
Lake Michigan College 2000 — 2004
Businesss, Business Administration/Marketing
TITLE Boxing Club 2014 - 2014
Real Fit 2013 - 2014
Red Lerille's 2013 - 2013
University of Phoenix 2006 - 2011
LHC Group 2008 - 2008
EXPRESS 2006 - 2008
Charlotte Russe 2005 - 2006
Centennial Wireless 2003 - 2005
Verizon Wireless 2002 - 2003
Willis-Knighton Health System 2000 - 2002
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Leadership, Management, Team Leadership, Microsoft Office, Customer Service, Sales, Fitness, Employee Benefits, Human Resources, Teaching, Retail, Employee Relations, Higher Education, Sales Management, Coaching, Training, Leadership Development, Marketing, Project Planning, Marketing Strategy, Account Management, Program Management, Event Management, New Business Development, Change Management, Business Strategy, Contract Negotiation, Insurance, Inventory Management, Online Marketing, Advertising, Strategic Planning, Functional Training, Weight Training, Strength Training, Fitness Training, Team-oriented, Sales Process, Athletic Training, Staff Development, Social Media Marketing, Direct Sales
Education
UOP 2010 — 2012
MBA, Master of Business Administration
University Of Phoenix 2006 — 2010
BS, Business
KLAX-TV June 2011 - Present
Centennial Wireless November 1995 - October 2010
Vanguard Cellular June 1989 - November 1995
Tandy Corp/Radio Shack November 1979 - June 1989
Skills
Account Management, Customer Service, Negotiation, Sales Management, Management, Leadership, Marketing, Strategic Planning, Team Building, New Business Development, Sales, Direct Sales, Telecommunications, Customer Retention, Marketing Strategy, Public Relations, Budgets, Public Speaking, Sales Operations, Wireless, Retail
Education
Nicholls State University 1975 — 1979
Music Education, Music
Office of Technology Services June 2014 - Present
IT May 2013 - June 2014
Louisiana Department of Transportation January 2010 - May 2013
Credit Bureau Services September 2009 - January 2010
Rapides Parish School Board December 2008 - May 2009
Centennial Wireless October 2007 - October 2008
Skills
Troubleshooting, Windows 7, Management, Wireless, Telecommunications, Leadership, Sales Operations, Team Building, Training, Customer Service, Operating Systems, Hardware, Sales, Program Management, Vendor Management, Account Management, Business Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Document Imaging, image deployment, Basic AV knowledge, iOS, Android support, Mobile Email, Cloud Storage, Laser Printers, Hardware Diagnostics, Computer Hardware, Social Networking, Wireless Networking, Project Planning, IT Solutions, Solution Implementation, Time Management, Data Analysis, System Deployment, Live Sound, Making Coffee, IT Strategy, Communication Skills, Committed to..., Presentation Development, Technical Support, Delivering Technical..., Creation Of Training..., GPS fleet managment, Creative Problem Solving
Education
Northwestern State University 2005 — 2008
Bachelors, Business Administration
Louisiana State University-Alexandria 2003 — 2005
MarketSource Inc. September 2012 - July 2015
ARS Advertising August 2008 - January 2011
Centennial Wireless April 2007 - July 2008
Marketsource/Nokia Inc. April 2000 - February 2007
CenturyTel, Inc January 1996 - April 2000
Skills
Account Management, Sales, Marketing, Training, Telecommunications, Technical Recruiting, Management, Sales Management, Sales Operations, CRM, Retail, Leadership, Recruiting, Selling, Market Planning, Customer Service, Team Building, Direct Sales
Education
Siena Heights University 1996 — 1999
Bachelor of Arts, Business Administration
Lake Michigan College, Benton 1989 — 1992
Associates Degree, Business Administration
AT&T June 2015 - Present
Wireless Idea Corp February 2011 - June 2015
AT&T Mobility (Legacy Centennial Puerto Rico) August 2007 - February 2012
AT&T Mobility June 2000 - February 2011
Centennial Wireless March 2002 - August 2007
Centennial Wireless October 1999 - March 2000
Centennial Wireless (Legacy SpiderLink) June 1998 - 1999
Skills
MySQL, LAN-WAN, Network Administration, Unix Operating Systems, Microsoft Office, Microsoft SQL Server, Network Security, TCP/IP, PHP, phpMyAdmin, Linux System..., Java, Photoshop, Windows, System Administration, Android Development, Great Plains Software, Samba, VMware, Solaris 8/9/10, Sales Force Development, Visual Studio, Subex TrueSource, PostgreSQL, Perl Script, OS X, Windows Server, WordPress, Amazon Web Services..., Django, Python, Joomla, HTML 5, Perl, jQuery, TBS, Metasolv M6, WiMAX, VMware Infrastructure, IBM AIX
Education
Universidad Metropolitana
Ciencias Cómputos
Internal Revenue Service October 2009 - Present
Humana March 2005 - November 2008
Centennial Wireless January 1998 - January 2004
Skills
Tax Advisory, Income Tax, Payroll Taxes, Tax Preparation, Outlook, Tax Accounting, Payroll, Policy, Corporate Tax, Data Entry, QuickBooks, Tax Law, Tax Returns, Legal Research, Microsoft Excel, Tax, Microsoft Word, Government, Bookkeeping, Auditing, Financial Accounting, Customer Service, Accounting, Sales Tax, Analysis, Account Management, Customer Satisfaction, Leadership, Management, Marketing, Marketing Strategy, Sales, Microsoft Office, Team Building, Sales Management, Team Leadership
Education
University of Phoenix 2005 — 2007
Bachelor of Arts (B.A.), Business Administration and Management, General
Universidad Central de Bayamón 1989 — 1992
Bachelor of Arts (B.A.), Business Administration and Management, General
Cell Phone MD January 2014 - Present
UBREAKIFIX August 2012 - December 2013
Wipro May 2012 - August 2012
Centennial Wireless October 2004 - September 2010
Starteck August 2003 - October 2004
Grand Casino Avoyelles January 2003 - July 2003
KRICKET INTERNET SERVICE, LLC January 2000 - August 2002
Skills
A+ Certified, Network Security, HTML, Networking, Computer Hardware, Troubleshooting, Telecommunications, Computer Maintenance, Technical Support, Operating Systems, Mobile Devices, Windows, Net+ Certified, PC maintenance, CSS, JavaScript, PHP, Computer Repair, Electronics Repair, IP Phones, Windows Phone, SEO, Employee Training, Customer Service, Customer Satisfaction, iPhone Support, Android, Mac OS, MacBook, MacBook Pro, Laptops, PC building, Soldering
Education
Georgia Piedmont Technical College 2014 — 2015
Network Administration, Network Administration, A
University of Louisiana at Lafayette 1999 — 2001
Computer Science/Graphic Design
Louisiana State University at Alexandria 1998 — 1999
Computer Science
Marksville High School 1994 — 1998
Diploma
Integrity Inspection Solutions March 2014 - Present
NuGrounds May 2013 - March 2014
Albertsons September 2012 - June 2013
The Home Depot January 2012 - August 2012
The Butterfly Garden January 2011 - January 2012
Russell Cellular November 2009 - December 2010
New York Life Insurance Company January 2008 - September 2008
Centennial Wireless October 2005 - January 2008
GameStop October 2002 - October 2005
Generation x computing 1999 - 2002
Skills
Computers, Customer Service, Sales, Marketing, Computer Graphics Design
Education
Northwestern State University 2005 — 2010
Associates Degree, Criminal Justice/Police Science
Sears Auto Service Center April 2015 - Present
Market Source/Target Mobile March 2013 - April 2015
Paychex Inc January 2012 - March 2013
The Woodwind & Brasswind January 2011 - January 2012
Wireless Express LLC January 2008 - December 2010
Centennial Wireless December 2000 - January 2008
Skills
Account Management, Business Development, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Inventory Management, Leadership, Management, Merchandising, Microsoft Office, Training, Team Building, Sales Process, Sales Management, Sales, Retail, Marketing, Team Leadership, Recruiting, Employee Training, Coaching, Customer Experience, Sales Presentations, Product Marketing, Time Management, Social Media Marketing, Leadership Development, Operations Management, Advertising, Hiring, Lead Generation, Performance Management, Telecommunications, Microsoft Excel, B2B, Sales Operations, Social Media
Education
University of Michigan 1995 — 2003
Bachelor of Science, Resource Ecology & Management
St. Joseph Senior Highschool 1990 — 1995
High school diploma
AT&T Mobility Puerto Rico September 2012 - Present
AT&T Mobility Puerto Rico April 2010 - September 2012
Centennial Wireless 2009 - 2010
Centennial Wireless 2005 - 2009
Hewlett-Packard July 2002 - June 2005
Skills
Network Design, Fiber Optics, Telecommunications, LAN-WAN, Layer 1, Layer 2, Layer 3, TDM, Supervisory Experience, MPLS, SONET, Microwave Engineering, SDH, Ethernet, ATM networks, Frame Relay, Mobile Devices, Troubleshooting, Wireless, Integration, Management, Cisco Technologies, IP, Team Leadership, LTE, Wireless Networking, VoIP
Education
University of Puerto Rico 1997 — 2002
Bachelor's degree, Electronic Engineering Technology
Escuela Libre de Musica Puerto rico
Triserve Tech January 2015 - Present
CompuCom June 2014 - September 2014
Telefónica November 2010 - June 2014
Centennial Wireless May 2010 - September 2010
GE February 2007 - March 2009
Skills
Computer Repair, Network Administration, Computer Network..., Help Desk Support, Windows Server, Field Operations, Team Leadership, POS, Printers, Windows XP, Networking
Education
Universidad de Puerto Rico 2000 — 2008
Bachelor's degree, Computer Science
March of Dimes December 2014 - Present
March of Dimes May 2012 - November 2014
AT&T November 2008 - April 2012
Essex County Urban League November 2009 - March 2012
Essex County Urban League November 2009 - March 2012
Western Michigan University May 2008 - August 2008
Centennial Wireless May 2007 - June 2008
First Year Seminar September 2006 - December 2006
Skills
Strategic Communications, Microsoft Office, Leadership, Grant Writing, InDesign, Event Planning, Public Speaking, Social Media, Customer Service, Non-profits, Fundraising, Social Networking, Marketing, Community Outreach, Social Media Marketing, Public Relations, Event Management, Strategic Planning, Sales, PowerPoint, Program Development, Leadership Development, Management, Time Management, Volunteer Management, Teaching, Training, Research, Nonprofits, Microsoft Excel, Organizational..., Microsoft Word, Team Building, Community Development, Editing, Grants, Budgets, Program Management
Education
Rutgers, The State University of New Jersey-Newark 2009 — 2011
Masters in Public Administration, Nonprofit Management
Western Michigan University 2004 — 2008
Public Relations, 2008
Naperville central 2000 — 2004
Family and Social Services Administration October 2012 - April 2015
Bob Evans March 2011 - October 2012
Maple Park Village July 2009 - February 2011
Centennial Wireless November 2001 - September 2008
Skills
Customer Satisfaction, Customer Service, Customer Retention, Staff Development, Staff Management, Written & Oral..., Organizational..., Team Effectiveness, Cash Management, Inventory Control, Community Outreach, Youth Development, Employee Training, Training
Education
Ivy Tech Community College 2006 — 2012
Associate's degree, Business Administration and Management, General
Ivy Tech Community College
Halliburton August 2008 - Present
Centennial Wireless 2005 - 2006
Centennial Wireless 2005 - 2006
Education
Southeastern Louisiana University 2003 — 2004
Bachelor's degree, International Business
The University of Southern Mississippi 1999 — 2003
Bachelor's degree, International Finance
CommVault August 2004 - Present
Centennial Wireless 2003 - 2004
Harte-Hanks, Inc. 2001 - 2003
Skills
General Ledger, Concur, Accounts Payable, Microsoft Excel, Outlook, Salesforce.com, Microsoft Office, Microsoft Word, Management, Team Building, Accounts Receivable, Accounting, Invoicing, Revenue Recognition, Sarbanes-Oxley Act, Sarbanes-Oxley
Education
Ocean County College 1992 — 1995
Elementary Education/Psychology
Palm Plaza L.L.C. January 2011 - Present
Deb Lytle January 2011 - Present
Palm Plaza L.L.C. June 2004 - Present
Palm Plaza L.L.C and Affiliates June 2004 - Present
Deb Lytle Broker March 2002 - Present
Centennial Wireless January 1997 - June 1999
Skills
Mobile Website and App..., B2B Transitioning to..., Real Estate Professional, Strategic Planning, B2B, Social Media, Public Speaking, Sales, Social Media Marketing
Education
Michigan State University 1974 — 1978
Bachelor of Science (B.S.), Human Resources Management and Services, 3.86
AT&T Mobility April 2011 - Present
Honeywell Aerospace August 2008 - April 2011
Berlitz Language Center January 2006 - March 2009
Johnson & Johnson April 2007 - August 2008
Centennial Wireless July 2005 - February 2006
Blockbuster Video February 2004 - July 2005
Skills
Fully bilingual English, Project Management, Strategic Planning, Leadership, Customer Service, Data Analysis, People Skills, Goal Oriented, Train the Trainer, Six Sigma, Cost Management, Public Speaking, Contract Negotiation, Marketing Strategy, Telecommunications, Budgets, Wireless, Business Planning, Program Management, Project Planning, Management, Analysis, Customer Satisfaction, Sales, Process Improvement, Sales Management, Sales Operations, Training, Customer Retention, Cross-functional Team..., Vendor Management, Direct Sales, Account Management
Education
Inter American University of Puerto Rico 2005 — 2008
BBA, Marketing
Universidad Interamericana de Puerto Rico 2005 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Seton Hall University 2002 — 2003
College Courses, Diplomacy & International Relations
Seton Hall University
American Cancer Society 2014 - Present
Apollo Group Inc 2011 - 2013
Choices Inc. 2010 - 2011
Big Brothers Big Sisters 2010 - 2010
Big Brothers Big Sisters 2008 - 2010
Centennial Wireless 2004 - 2007
Skills
Change Management, Volunteer Recruiting, Volunteer Training, Collecting, analyzing,..., Microsoft office..., Strategic planning, Goal Setting, Knowledge management, Budgetary skills, Strong organizational &..., Strong research &..., Social networking, Public Speaking, Marketing
Education
Indiana Wesleyan University
Master of Science (M.S.), Management Specialization Strategic Management
Tri-State University
Bachelor of Science (B.S.), Criminal Justice
Centennial Wireless / AT&T 2006 - 2011
Centennial Wireless 2005 - 2006
CellularOne of Lake Charles / Centennial Wireless 2000 - 2005
Skills
Team Building, Driving Results, Team Leadership, Sales Management, Coaching, Sales Operations, Wireless Services, Telecommunications, Customer Experience, Customer Relations, Customer Satisfaction, Customer Retention, Hiring, Training & Development, Product Marketing, Merchandising, Strategic Planning, Retail, Mergers, Inventory Management, Training/Mentoring, Referral Generation, Launch Of New Products, Organizing Meetings, Auditing, Cold Calling, Compliance, Appointment Scheduling, Follow-up, Problem Solving, Sales Presentations, Mobile Communications, Conflict Resolution, Action Plans, Meeting Deadlines, Competitive Analysis, Leading Change, Promotions, Promotional Products, Team Motivator, Driving Revenue, CRM, Customer Service, Marketing, Selling, Wireless, Sales
Education
Westlake High School 1995 — 1999
McNeese State University
Total Safety US, Inc. April 2015 - Present
ACS Engineering September 2014 - March 2015
SGS February 2013 - September 2014
Coastal Gulf and International May 2012 - February 2013
Core Laboratories August 2010 - May 2012
Soutex Surveyor's May 2008 - August 2010
Centennial Wireless August 2007 - May 2008
Specialty Kleen Industrial June 2005 - May 2008
Skills
Inspection, Supervisory Skills, Refinery, Pipelines, Oil/Gas, Petroleum, Energy, Upstream, Microsoft Excel, Manufacturing, Microsoft Office, Customer Service, Gas, Petrochemical, Safety Management..., Operations Management, Quality Assurance, Quality Auditing, New Business Development, Downstream Oil & Gas, Oil & Gas, Microsoft Word, Long-term Customer..., Employee Training, Process Safety..., Industrial Safety, Management, SAP, Project Management, Turn Around Management, Profit & Loss Management, Team Leadership
Education
Lamar University 2015 — 2018
Bachelor’s Degree, Business Administration, Management and Operations, Undergraduate
Lamar Institute of Technology 2005 — 2010
Associate of Science (A.S.), Business Administration and Management, General, 3.0
Dulles High School 2001 — 2005
Diploma, General Studies, 3.0
Temporary Agency Assignments December 2011 - Present
Action Technology, Inc. June 2011 - November 2011
KBR July 2007 - December 2010
Centennial Wireless September 1999 - June 2007
Skills
Customer Service, Personnel Support, Inventory Management, Travel Logistics, Cash Handling, Communications Writing, Training, Cash Flow, Logistics, Leadership, Time Management, Payroll, Human Resources
Education
Purdue University
Organizational Behavior
Tremper High School
Bookkeeping
Texas Department of Transportation June 2006 - Present
Calvetti, Ferguson & Wagner, P.C. July 2005 - March 2006
City of Houston January 2000 - July 2005
CENTENNIAL WIRELESS June 1995 - December 1999
U. S. ARMY NATIONAL GUARD June 1988 - June 1996
Skills
Access, Account Reconciliation, Accounting, Accounts Payable, Analysis, Auditing, Budgets, Finance, Financial Accounting, Financial Analysis, Financial Reporting, Financial Risk, GAAP, General Ledger, Government, Internal Audit, Internal Controls, Leadership, Management, Microsoft Excel, Microsoft Office, Outlook, Policy, Process Improvement, Project Management, Quality Auditing, Risk Assessment, Sarbanes-Oxley, Sarbanes-Oxley Act, SharePoint, Software Documentation, Variance Analysis
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1994
Bachelor's of Science, Accounting
Johson & Williams Accounting Firm February 2014 - Present
American Income Life Insurance Company December 2013 - February 2014
Self Employed Massage Therapist February 2007 - November 2013
Centennial Wireless October 2004 - January 2007
LaCapital Federal Credit Union January 2002 - September 2004
McInnis, Tyner, & Daniel, LLC. November 2000 - December 2001
Amerisafe, Inc. August 2000 - November 2000
Skills
Sales, Customer Service, Customer Retention, Direct Sales, Customer Satisfaction, Sales Management, Account Management, Telecommunications, Call Center, Cold Calling, Retail, Team Leadership, Marketing, Training, Team Building, Management, Marketing Strategy, Business Development, Inventory Management, B2B Marketing, Clerical Work, Clerical Skills, Payroll
Education
LA Institute for Massage Therapy 2006 — 2007
License in Massage Therapy, Licensed Massage Therapist
Northwestern State University 1999 — 2000
Business Administration and Management, General, 3.2
Serco - North America May 2012 - Present
Madigan Army Medical Center October 2010 - December 2011
US Bank September 2008 - February 2010
SPIRE Federal Credit Union August 2006 - June 2008
First Minnesota Bank June 2005 - August 2006
Tyndall Federal Credit Union September 2003 - June 2005
Pentagon Federal Credit Union November 2001 - August 2003
Centennial Wireless January 1998 - January 2000
Skills
Microsoft Office, ICD-9, CPT, Medical Terminology, Human Anatomy, 10 Key, Keyboarding, Medical Billing, Outgoing, Excel, PowerPoint, Word, Fast Learner, Group Work, Customer Service
Education
Pierce College 2010 — 2011
Medical Biller/Coder, 3.73
AT&T Mobility July 2012 - Present
AT&T Mobility October 2009 - July 2012
Centennial Wireless 2003 - 2012
Centennial Wireless March 2007 - October 2009
Centennial Wireless February 2003 - March 2007
Skills
Budgeting, Team Building, PowerPoint, Access, Excel, Word, Social Media, Advertising, Strategic Planning, Public Speaking, Forecasting, Negotiation, Marketing Strategy, Problem Solving, Hiring, Coaching, Time Management, Program Management, Windows, Business Planning, Change Management, Team Leadership, Leadership, Budgets, Customer Satisfaction, Training, Microsoft Word, Microsoft Excel
Education
The University of Southern Mississippi 1973 — 1976
Radio TV Film - Business
Mississippi Delta Community College 1970 — 1973
Liberal Arts
Indianola Academy 1969 — 1970
Brookfield Central High School 1967 — 1969
Merrill Lynch 2013 - Present
Merrill Lynch November 2009 - January 2013
Merrill Lynch March 2006 - November 2009
Centennial Wireless April 2000 - April 2004
Skills
Series 7, Equities, Portfolio Management, Mutual Funds, Investments, Wealth Management, Fixed Income, Financial Analysis, Investment Banking, Asset Management, Retirement Planning, Margin, Options, Foreign Exchange, Currency Exchange
Education
University of Phoenix 2012 — 2016
Bachelor of Science (BS), Sustainability Enterprise Management
Tuzon Realty July 2013 - Present
AT&T August 2003 - November 2011
Centennial Wireless August 2003 - November 2009
Skills
Real Estate, Telecommunications, Selling, Customer Satisfaction, Sales, Negotiation, Contract Negotiation, Customer Service, Management, Team Building, Account Management, Business Development, Sales Management, Leadership, Marketing, New Business Development, Strategic Planning, Building Relationships
Education
Universidad del Sagrado Corazón 2013 — 2014
Master's degree, Prodruccion y Mercadeo de Eventos Especiales
Universidad de Puerto Rico 1994 — 2002
justicia criminal, Psicologia Forense
Harland Clarke May 2012 - Present
Centennial Wireless August 2007 - June 2010
AT&T November 2003 - February 2007
Education
Universidad del Turabo 2008 — 2013
Bachelor's degree, Social Work
Office Depot - Business Solutions Division 2009 - Present
TDS Metrocom 2008 - 2009
Centennial Wireless 2006 - 2008
Huisken Meat Company 2003 - 2005
Sara Lee Foods 2000 - 2003
Sara Lee Foods 1995 - 1999
Sara Lee Foods 1994 - 1995
Nestle Foods Company 1990 - 1994
Skills
Consultative Selling, Healthcare Industry, Top Performance, Relationship Development, Communicator, Features and Benefits, Sales Leader, Experienced, Professional, Reliable, New Business Development, Consistent, Margin Growth, Employee Benefits, Sales Management, Sales Operations, Account Management, Direct Sales, Performance Tuning, Selling, Features, Gross Margin, Management, Leadership, Team Building, Customer Service
Education
National Association of Medical Sales Representatives 2013 — 2013
Certification, Registered Medical Sales Representative
Michigan State University 1983 — 1987
Bachelor of Science, Food Systems Management and Economics
East Grand Rapids High School
Stout & Company, LLC February 2000 - Present
Centennial Wireless January 1992 - February 2000
Carey Companies January 1984 - April 1992
Skills
Site Acquisition, Real Estate, Construction, Build to Suit Tower..., Telecommunications, Permitting, Zoning, Mergers, Site Development, Wireless, Construction Management, Leases, Negotiation, Contract Negotiation, Urban Planning, Land Use, Program Management, Microwave, Real Estate Development, Land Use Planning, Site Design, RF, Planning, UMTS, LTE, Due Diligence, Network Design, Customer Relations, Vendor, Site Selection, Environmental, Contract Management, Engineering, Land Acquisition, GSM, 3G, Deployment, Compliance, Cellular, Carriers, New Business Development, Mergers & Acquisitions, WiFi, Cellular Communications, Vendor Management, Wireless Networking, Broadband, Customer Service, Environmental Awareness, Fiber Optics
Education
Loyola School of Law 1986 — 1990
Law and Buisness Administration
University of Mississippi 1981 — 1985
Bachelor Science, Physics
AetherPal, Inc. (venture capital backed SaaS company) December 2014 - Present
Wayside Technology Group (publicly traded Software company) 2012 - 2014
StemCyte, Inc (venture capital backed Biotech company) 2008 - 2012
VPIsystems, Inc. (venture capital backed Software Company) 2004 - 2008
Bike-Time, LLC 2000 - 2004
GeeWhiz Toys, LLC 1997 - 2000
Centennial Wireless 1995 - 1997
Ernst and Young 1991 - 1995
Wiss & Company, LLP 1989 - 1991
Skills
Mergers & Acquisitions, Start-ups, Venture Capital, Forecasting, Corporate Finance, Strategy, Financial Reporting, Strategic Planning, Business Strategy, IPO, Team Leadership, SEC reporting, Investor Relations, Fundraising, Private Equity, Operations Management, Contract Negotiation, Administration, Process Improvement, Budgeting, Business Management, Financial Analysis, Financial Planning, Healthcare, Insurance, Innovation, KPI, Litigation, Product Development, Risk Management, Employee Relations, Problem Solving, Tax, Valuation, Vendor Management, Wireless, Biotechnology, Internal Controls, Due Diligence, Audit, SOX, Restructuring, Financial Modeling, US GAAP, IFRS, Compliance, P&L, Cash Flow, General Ledger, Finance
Education
Montclair State University 1985 — 1989
Bachelor's Degree, Business Administration - Concentration: Accounting
Dumont High School 1981 — 1985
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Alliance Foods, Inc February 2007 - May 2014
Suburban Mechanical October 2005 - May 2006
Victory Brand, LLC November 2004 - July 2005
Coldwater Daily Reporter February 2004 - November 2004
Centennial Wireless September 2002 - February 2004
Skills
Customer Service, Microsoft Office, PowerPoint, Inventory Management, Microsoft Word, Microsoft Excel, Purchasing, Retail, Strategic Planning, Travel Arrangements, Expense Reports, Calendaring, Calendars, Executive Support, Project Management, Administrative..., Fundraising, Office Administration, Confidentiality, Multi-line Phone, Switchboard, Switchboard Operator, Telephone Reception, Receptionist Duties, Fax, File Management, Office Equipment, Troubleshooting, Clerical Work, Public Relations, Office Management, Greeting, Event Management, Copying, Phone Etiquette, Spreadsheets, Filing, Data Entry, Sales, Time Management, Management, Meeting Scheduling, Accounts Payable, Process Scheduler, Administrative..., Business Correspondence, Calendar Planning, Executive Level...
Education
Kellogg Community College 2014 — 2016
Business Administration/Human Resource Management
Branch Area Careers Center 1997 — 1997
Business Service Technology, BST
Quincy High School 1993 — 1997
Graduate, General Education
Americas Leading Finance February 2015 - Present
FirstBank Puerto Rico August 2014 - January 2015
FirstBank Puerto Rico November 2006 - August 2014
Centennial Wireless October 2005 - November 2006
Citi June 2003 - October 2005
Citi July 2001 - June 2003
Citi September 1999 - July 2001
Skills
Banking, Credit Risk, Business Intelligence, Business Analysis, Financial Analysis, Risk Management, Loans, Retail Banking, Financial Risk, Credit Cards, Credit Analysis, Analysis, Portfolio Management, Credit, Management
Education
Universidad Interamericana de Puerto Rico 2002 — 2005
Master of Science (M.S.), Management Information Systems, General, 3.60 GPA
Universidad de Puerto Rico 1992 — 1999
Bachelor of Science (B.S.), Computer Science, 3.20 GPA
Carter Lumber September 2013 - Present
ProBuild Holdings April 2001 - August 2013
Fryman-Kuck August 2000 - April 2001
Centennial Wireless June 1994 - April 2000
Skills
Accounts Receivable, Accounts Payable, Payroll, Administrative Functions, Creative Problem Solving, Multi Tasking, Customer Oriented, Collections, Self-driven, Highly motivated..., Forecasting, Credit, Pricing, Financial Analysis, Credit Analysis, Invoicing, Financial Statements, Inventory Management, Customer Service, Management, Purchasing, Sales, Sales Management
Education
Defiance Senior High School
Business
Northern Essex Community College
Accounting and Business/Management
Kaplan Higher Education November 2008 - Present
Centennial Wireless November 2005 - November 2008
Zaican Telecom January 2003 - November 2005
Academy of Learning College August 2000 - January 2003
Skills
Adult Education, Higher Education, Staff Development, Public Speaking, Leadership Development, Educational Leadership, Student Affairs, Career Counseling, Instructional Design, Interviews, Training, Academia, CampusVue, Community Outreach, Admissions, Curriculum Development, Recruiting, Workshop Facilitation, Curriculum Design, Distance Learning, E-Learning, Program Development, Program Evaluation, Information Technology, Network Engineering, Project Management, Information Security, Information Architecture, Project+, Project Planning, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Microsoft Project, SAP, .NET, Network Administration, Network Architecture, Network Security, Network Design, NetSuite, Oracle, Software Project..., SaaS, PaaS, IT Strategy, IT Management, IT Outsourcing, Small Business IT..., IT Operations
Education
Kaplan University 2011 — 2013
Masters of Business Administration, Executive
Lamar University 1999 — 2004
Bachelors of Business Administration, Management Information Systems
Lamar University 2000 — 2002
Associate of Applied Science, Computer and Information Systems
Lamar University 2000 — 2002
Microsoft Network Engineering Certification, Management Information Systems, General
Centennial Wireless October 2003 - December 2007
Skills
Team Leadership, Direct Sales, Sales Management, Customer Service, Account Management, Sales, Solution Selling, Telecommunications, Sales Process, Cellular Communications, Team Building, Mobile Devices, Wireless, Customer Retention, Customer Satisfaction, B2B, Business Development, Business Strategy, CRM, Call Centers, Coaching, Cold Calling, Competitive Analysis, Contract Negotiation, Event Management, Forecasting, Inventory Management, Cross-functional Team..., Leadership, Management, Marketing Strategy, Networking, Product Management, Product Marketing, Program Management, Sales Operations, Sales Presentations, Salesforce.com, Selling, Strategic Partnerships, Strategic Planning, Strategy, Vendor Management, VoIP, Retail
Education
John Adams High School
University of Notre Dame
Business Administration
Frontier Communications August 2014 - Present
Voris Designs 1989 - Present
Combined Insurance April 2014 - August 2014
Lincoln Financial Group September 2013 - January 2014
Investigo, A Broadridge Company January 2009 - June 2013
Investigo, a Broadridge company 2004 - June 2013
Investigo August 2005 - September 2006
Investigo February 2005 - August 2005
Centennial Wireless August 2004 - February 2005
Everdry Basement Waterproofing February 2004 - August 2004
Skills
Negotiation, Team Leadership, Project Planning, Business Analysis, Project Management, Call Centers, Process Improvement, Product Management, Team Building, Customer Service, Software Documentation, Insurance, Fixed Annuities, Analysis, Strategic Planning, Microsoft Office, Data Analysis, Product Development, Program Management, Strategy, Customer Satisfaction, Leadership, Series 7, Budgets, Risk Management, Management, Forecasting, Sales, Databases, Visio, Vendor Management, Quality Assurance, Operations Management, Training, Banking, CRM, Business Strategy, Marketing, Account Management, Business Requirements, Cross-functional Team..., Change Management
Education
Manchester University 1980 — 1984
B.S., Political Science & Economics
Manchester High School 1976 — 1980
Political Science and Government
Transworks August 2005 - Present
Centennial Wireless 2004 - 2005
TechPoint 2000 - 2004
Skills
Software Engineering, C++, Databases, SQL, Linux, Unix, Go, JavaScript, Java, Management, Software Project..., Mac OS X, VB.NET, Software Development, Visual Studio, .NET, ASP.NET, Informix, AIX, Business Analysis, Programming, PHP, Relational Databases, PostgreSQL, MySQL, Windows, Objective-C, iOS development, FreeBSD, Socket Programming, Threads, Database Design, Computer Security, Encryption, Pearl, CVS, Subversion, Repository, Team Leadership, WebSphere MQ, Algorithms, Web Development, Data Structures, OpenGL, Web Commerce, iPhone Application..., Travel, Leadership, Marine Corps, Military
Education
Purdue University 1999 — 2003
BS, Computer Science
ISBAN February 2012 - Present
Doral Bank March 2010 - January 2012
Centennial Wireless 2004 - March 2010
Movistar 2000 - 2004
Compresores & Equipos, Inc. 1998 - 2000
Skills
Telecommunications, Business Intelligence, Six Sigma, Business Process, Strategic Planning, Operations Management, Networking, Consulting, Leadership, Budgets, Analysis, Management, ITIL, Security, Strategy, Disaster Recovery, Project Management, Process Improvement, IT Management, Vendor Management, CRM, System Administration, VoIP, Business Strategy, Integration, Business Analysis, Call Centers, Cloud Computing, Change Management, IT Operations, Business Continuity, Project Planning, Business Process..., IT Strategy, Information Technology, Banking, Program Management, Team Leadership, Cross-functional Team..., Software Development, Outsourcing, Customer Satisfaction, PMP, Project Portfolio..., Microsoft SQL Server, SDLC, IT Service Management, Oracle, Software Project..., SQL
Education
University of Phoenix
Master Degree, Business Administration
Universidad de Puerto Rico
Bachelor Degree, Computer Sciences
Centennial Wireless September 2003 - Present
Centennial Communications Corporation 2003 - Present
AT&T (formerly Centennial Communications) 2003 - Present
A&P January 1999 - September 2003
Skills
Cross-functional Team..., Integration, Financial Systems, Business Intelligence, Vendor Management, Business Process..., Business Analysis, IT Management, Process Improvement, SDLC, Telecommunications, Business Process, Budgets, Forecasting, Strategic Planning, Team Leadership
Education
Kean University 1989 — 2005
Masters, Finance/MIS
AT&T Mobility December 2010 - Present
AT&T Mobility November 2009 - December 2010
Centennial Wireless November 2007 - November 2009
Centennial Wireless April 2007 - October 2007
Centennial Wireless March 2005 - April 2007
Centennial Wireless November 2003 - March 2005
Napoleon Livestock July 2001 - November 2003
Alltel April 2003 - September 2003
OnlineAppeal Website Design & Development November 1998 - July 2001
Arborwood Homes July 1997 - July 2001
Skills
Customer Retention, Cellular Communications, Telecommunications, Wireless, Customer Satisfaction, VoIP, Mobile Devices, TDMA, CDMA, Call Center, RF, Direct Sales, Wireless Networking, UMTS, Troubleshooting, GSM, Account Management, Vendor Management, 4G, Call Centers, Customer Experience, IP, LTE, MPLS, Management, Mobile Communications, Mobile Technology, Network Design, Network Engineering, Networking, Product Management, RAN, Switches, Telephony
Education
Jackson Community College 2005 — 2007
STEM (Sci/Tech/Math/Eng) fields, Education and Management
Sterling Craft Plumbing June 2014 - Present
Corley Plumbing, Air, Electric August 2011 - October 2014
Vozzcom August 2010 - August 2011
Keller Williams Realty October 2009 - May 2011
Invisible Fence of the Upstate August 2007 - May 2009
Centennial Wireless September 2005 - March 2007
Williams Auto World January 2004 - 2005
Skills
Selling, Sales, Real Estate, Customer Service, Team Building, Customer Satisfaction, Leadership, Contract Negotiation, Strategic Planning, New Business Development
Education
Michigan State University 2000 — 2005
B.A., English
Centennial Wireless July 2009 - Present
NAACP January 2000 - Present
Amerisave Mortgage Corporation January 2009 - July 2009
1st Metropolitan Mortgage September 2008 - November 2008
Top Flite Financial August 2007 - January 2008
American Mortgage Decisions August 2006 - July 2007
Kalamazoo Public Schools June 2002 - July 2005
Boy Scouts of America June 1997 - August 2002
Education
Western Michigan University - Haworth College of Business 2008 — 2011
Management
Kalamazoo Valley Community College 2009 — 2010
AAS, Business Administration-Mngmt
Stryker March 2014 - Present
Stryker January 2009 - Present
Stryker January 2010 - March 2014
Stryker January 2006 - December 2010
Centennial Wireless May 2005 - August 2005
Skills
ITIL, Medical Devices, Technical Writing, Windows, Root Cause Analysis, Computer System..., Quality Assurance, MS Project, Process Improvement, Team Leadership, Change Management, Manufacturing, Visio, Lean Manufacturing, Troubleshooting, Change Control, Software Documentation, Team Building, Supervisory Skills, Program Management, Quality System, Microsoft Office, Leadership, Legal Compliance, Contract Negotiation, Customer Support, Problem Solving, Planning, Teamwork, Documentation, Compliance, Risk Management, Digital Signage, Video Conferencing, IP PBX, Xerox Printers, Wireless Networking, Project Management, Legal Research, Legal Writing, Legal Documents, Legal Issues, Legal Translation, Legal Liability, Technical Support, Litigation, Civil Litigation, Torts, Legal Information, Legal Assistance
Education
Pontifical Catholic University of Puerto Rico, School of Law 2010 — 2014
J.D., Law
University of Puerto Rico Bayamon Campus 2000 — 2005
B.S., Science of Electronics Engineering
Graham Real Estate February 2014 - Present
Cure All Wireless June 2013 - 2014
RadioShack 2013 - 2014
T-Mobile 2012 - 2012
The Retail Outsource 2011 - 2012
CompUSA 2011 - 2012
AT&T January 2010 - June 2010
Centennial Wireless July 2009 - June 2010
Skills
Mobile Devices, Customer Service, Sales, Retail, Wireless, Customer Satisfaction, Sales Operations, Direct Sales, Customer Experience, Sales Management, Account Management, Sales Process, B2B, Customer Retention, Selling, Public Speaking, Leadership, Social Media Marketing, Residential Homes, Microsoft Office, Marketing Strategy, Management
Education
Spring Arbor University 2006 — 2013
Business Administration and Management, Psychology Minor, Jr
North Western Michigan College
Psychology/ Speech
Budget Mobile August 2011 - Present
Centennial Wireless August 2006 - August 2007
Skills
Sales Management
Education
Northwestern State University 2006 — 2008
n/a, Business Administration and Management, General, junior
Quality One Wireless May 2010 - Present
Quality One Wireless May 2010 - Present
Nex-Tech Wireless April 2008 - September 2008
MTPCS September 2006 - April 2008
Premier Wireless October 2004 - June 2006
Western Wireless February 2002 - October 2004
Centennial Wireless June 2001 - February 2002
Western Wireless February 1996 - June 2001
Commnet Cellular August 1994 - February 1996
Skills
Mobile Devices, Sales Management, Wireless, Direct Sales, Telecommunications, Marketing, District Sales..., Territory Management, Indirect Sales Channels, Product Marketing, Market Analysis, Strategic Partnerships, Cross-functional Team..., Mobile Communications, Cellular Communications, Sales Force Development, Business Development, CDMA, Competitive Analysis, Customer Retention, GSM, Go-to-market Strategy, International Sales, M2M, Mobile Technology, New Business Development, P, Product Development, Product Management, Sales, Sales Operations, Solution Selling, Start-ups, Strategy
Education
University of Idaho 1991 — 1993
Bachelor of Science (BS), Business Administration, Management and Operations
North Idaho College 1989 — 1991
Associate of Science (A.S.), Business Administration, Management and Operations
Virtual Work Corporation August 2007 - Present
Centennial Wireless 2005 - 2007
Centennial Dominicana 2003 - 2005
Teorema S.A. Ctec 2003 - 2004
ISISA 2002 - 2003
Instituto de Desarrollo Urbano 1999 - 2000
Red Colombia S.A. 1997 - 1999
Compustaff 1995 - 1997
Synergic Venezuela 1993 - 1995
Skills
Microsoft Certified..., Leadership, Telecommunications, Cisco Technologies, VoIP, Wireless, DNS, Windows Server, Security, Troubleshooting, Network Administration, Project Management, Business Intelligence, Cloud Computing, Routers, Call Center, Wireless Networking, TCP/IP, Microsoft SQL Server, Computer Network..., Team Leadership, Product Management, Linux, Network Security, Networking, DHCP, Windows, Network Architecture, Mobile Devices, Switches, VMware, Virtualization, WiFi, Project Planning, LAN-WAN, IP, Information Technology, Telecommunication..., Data Centre Architecture, Web Services, Vendor Management, Systems Management, Customer Service, Virtual Teams, Global Management, Help Desk Support, Call Centers, Microsoft Exchange, Servers, Network Design
Education
Universidad Santa Maria
Universidad Simón Bolívar
Ctec Compustaff
MCT
WorldNet September 2011 - Present
Centennial Wireless August 2005 - June 2009
Triple SSS January 2005 - August 2005
Skills
Telecommunications, VoIP, Wireless, Call Centers, MPLS, IP, Networking, Network Design, Cisco Technologies, Routers, Team Leadership, Switches
Education
Universidad de Puerto Rico 1998 — 2005
Bachellor, Management / Finance
Universidad de Puerto Rico 1998 — 2005
Associate, Automotive Technician
Frontier Communications January 2013 - Present
Frontier Communications July 2010 - January 2013
Frontier Communications Solutions May 2007 - June 2010
Frontier Communications June 2003 - May 2007
Centennial Wireless 1995 - 2001
Vanguard Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Sterling Cellular 1988 - 1992
Skills
VoIP, Wireless, Marketing, Telecommunications, Mobile Devices, Leadership, Call Centers, Enterprise Software, Team Building, Managed Services, Sales, Strategic Partnerships, Cross-functional Team..., Product Marketing, Product Development, Direct Sales, Solution Selling, Sales Management, Product Management, Program Management, Analytics, Mergers & Acquisitions, Management, Segmentation, Vendor Management, Salesforce.com, Call Center, Operations Management, Team Leadership, Unified Communications, Customer Experience, Marketing Strategy, Business Development, Project Management, Strategy, IP, SaaS, Customer Retention, Sales Process, Start-ups
Education
La Salle University
Bachelor of Science, Business Management
Karaoke and Kookin' March 2001 - Present
Centennial Wireless / MTPCS, LLC October 2006 - March 2011
Centennial Wireless September 2002 - October 2006
CenturyTel November 1995 - July 2002
CenturyTel 1999 - 2001
Skills
Sales Skills Training, Sales Operations, Time Management, Telecommunications, Sales Management, Customer Retention, Wireless, Account Management, Direct Sales, Sales, Retail, Customer Satisfaction, Team Building, Income Statement, Team Leadership, New Business Development, Customer Service, Coaching, Solution Selling, Forecasting, Strategic Planning, Mobile Devices, Training, Marketing Strategy, Leadership, Management, Selling, Sales Process, Call Centers
Education
University of Louisiana at Lafayette 1972 — 1974
Business, Accounting
Centennial Wireless Roaming AnalystCentennial Wireless2001 - Present
APL April 1999 - August 2001
Education
Ivy Tech Community College 1995 — 1999
Private Family November 2008 - Present
Gulf Coast Bank June 2011 - September 2013
J.P. Morgan June 2008 - June 2011
Centennial Wireless January 2003 - June 2006
American Legion Hospital Ctr January 2001 - January 2003
Skills
Research, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Long-term Care, Traumatic Brain Injury, Retail Banking, Branch Banking, Branch Operation, Branch Management, Event Planning, Event Photography, Photoshop, Graphic Design, Interior Design, PDF Creator, Microsoft Exchange, Digital Photography, Portrait Photography, Wedding Photography, Loans, Loan Servicing, New Account Acquisition, Prospecting New Accounts
Education
South Louisiana Community College 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
McNeese State University 2006 — 2008
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Louisiana State University-Eunice 2001 — 2002
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
McNeese State University 2000 — 2001
Bachelor's degree, Art/Art Studies, General
Iota High School 1996 — 2000
Diploma, General Studies
. February 2014 - Present
Banco Popular de Puerto Rico October 2012 - Present
Union Holdings May 2012 - October 2012
Centennial Wireless November 2004 - June 2008
Luxottica Retail October 2001 - October 2004
Skills
Real Estate, Property Management, Investment Properties, Short Sales, Sellers, Real Estate Transactions, Marketing, Strategic Planning, Negotiation, Customer Service, Relocation, Microsoft Office, Investors, Selling, Sales Management, Training, Marketing Strategy, Notary Public, Legal Research, Legal Writing, Legal Assistance, Legal Advice, Management, Sales
Education
LNI
Real Estate Broker License, Real Estate
Interamerican University of PR 2007 — 2011
Juris Doctor, Law
University of Puerto Rico 1999 — 2004
Bachelor of Business Administration (B.B.A.), Finance, General
LinkActiv January 2014 - Present
LinkActiv August 2013 - January 2014
Axesa Servicios de Informacion, S. en C. December 2012 - May 2013
Open Mobile PR January 2011 - December 2012
Doral Bank April 2010 - January 2011
Centennial Wireless May 2004 - January 2009
Sprint November 2003 - May 2004
Skills
Customer Retention, Training, Human Resources, Management, Coaching, Quality Assurance, Creative Problem Solving, Marketing, Social Media Marketing, Change Management, Advertising Sales, Customer Service, Sales, Organizational..., Innovation Development, Microsoft Office, Leadership, Social Media, Microsoft Excel, Call Centers
Education
Universidad Central de Bayamón 2011 — 2015
Bachelors Degree in progress, Human Resources Management/Personnel Administration, General
Baselime.com March 2011 - Present
www.KnowYourCell.com November 2009 - March 2011
Centennial Wireless 2008 - 2009
Skills
Adobe Creative Suite, Wireless, Lettering, Design, Branding, Typography, Speaking, HTML + CSS
Education
Ivy Tech Community College
Associates of Applied Science, Business/Marketing
ITNETMASTERS, LLC January 2013 - September 2014
A&C Technologies January 2007 - January 2013
GE Capital Retail Finance June 2010 - November 2012
Humana June 2006 - December 2008
Centennial Wireless October 2002 - August 2005
Skills
Access, Troubleshooting, Computer Hardware, Software Documentation, Account Management, Software Installation, Windows 7, Hardware, Networking, System Administration, Microsoft SQL Server, Management, Disaster Recovery, Information Technology, Technical Support, Servers, Leadership, Laptops, Windows Server, System Deployment, Help Desk Support, IT Service Management, Active Directory
Education
Interamerican University of Puerto Rico 2015 — 2019
Bachelor's degree, Natural Sciences
Kaplan University 2009 — 2013
Bachelor, Developmental and Child Psychology
Massachusetts Institute of Technology
OCW, ELECTRICAL ENGINEERING AND COMPUTER SCIENCE
Verizon Wireless January 2004 - Present
Centennial Wireless May 1998 - January 2002
Skills
M2M, Customer Retention, Quotas, Mobile Devices, Solution Selling, Telecommunications, Wireless, 4G, B2B, Salesforce.com, Cold Calling, Account Management, Direct Sales, Sales Operations, Sales Process, Sales Management, Sales, Management
Education
Lansing Community College 1979 — 1981
Liberal Arts and Sciences/Liberal Studies
Interlochen arts academy 1972 — 1975
High School, Technical Theatre/Theatre Design and Technology, B
PrimeLending January 2014 - Present
Wells Fargo Home Mortgage August 2008 - January 2014
CTX Mortgage 2007 - 2008
RadioShack 2002 - 2007
Wireless Retail 2002 - 2005
WorldCom Wireless 1997 - 2002
Centennial Wireless 1994 - 1997
Skills
Start-ups, Leadership, Mortgage Lending, Refinance, Process Improvement, Sales, Real Estate, Marketing, Mortgage Banking, Program Management, FHA, Loan Origination, Loans, Retail, Residential Mortgages, Credit, Sales Management, Investment Properties, First Time Home Buyers, Underwriting, Construction Loans, Customer Service, Selling, VA loans, Investments, FHA financing, Finance, Certified Mortgage..., Reverse Mortgages, Qualifying Prospects, Mortgage Underwriting, Government Loans, USDA, Home Equity Loans, Mortgage Marketing, VA Loans
Education
Xinnix Mortgage Academy 2007 — 2007
Old Dominion University 1984 — 1988
BS, Finance
Toms River HS East 1980 — 1984
GAI Consultants, Inc. August 2014 - Present
Moorehead Communications October 2013 - July 2014
Outskirts IT Solutions October 2013 - May 2014
Self Employed August 2011 - September 2013
Only Internet January 2011 - August 2011
Omnicity May 2006 - December 2010
Emergency Radio Service, Inc. January 2003 - May 2006
Centennial Wireless August 1998 - January 2003
Skills
Computer Repair, Computers, Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Network..., Internet, Equipment Installation, Software Installation, Wireless, Wireless Networking, Wireless Broadband, Wireless Security, Wireless Routers, Fixed Wireless, Microsoft Office, CompTIA Network+..., Linux, Comptia Security+..., CompTIA A+ Certification, Routers, Switches, System Administration, Troubleshooting
Education
Ivy Tech Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Information Technology, 4.0 GPA
North Miami High School
A Wireless - Verizon Wireless Premium Retailer February 2013 - Present
Sharps Compliance, Inc. July 2011 - January 2012
Centennial Wireless January 2009 - May 2011
The Pub & Grill July 2007 - January 2009
TracFone Wireless April 2004 - August 2008
Carmike Cinemas February 2003 - March 2004
Circuit City October 1999 - February 2003
Skills
Microsoft Office, Channel Management, Sales Management, Salesforce.com, New Business Development, Business Management, Regional Development, National Account..., Real Estate, Wireless Solutions, Cellular, Manufacturing Management, Key Account Management, Business Development..., AS400, Class B CDL, Retail Management, Multi-channel Retail, Training & Development, Account Management, Business Development, Channel Partners, Sales Presentations, Employee Training, Management, Cold Calling, Customer Retention, Sales, Wireless, Store Management
Education
University of Louisiana at Lafayette 1997 — 2005
Marketing
Ville Platte High School 1993 — 1997
High School Diploma
The Home Depot December 2014 - Present
Comodo January 2011 - December 2014
AT&T August 2008 - July 2010
Centennial Wireless August 2006 - July 2008
Skills
Process Improvement, Call Center, Customer Satisfaction, Vendor Management, Telecommunications, Cross-functional Team..., Team Leadership, Project Management, Team Building, Team Management, Business Process..., Sales, Visio, Business Process, Call Centers, Management, Sales Operations, Wireless, Analysis, Outsourcing, Recruiting, Program Management, Software Documentation, Operations Management, CRM, Mobile Devices, Customer Experience, Customer Service, Solution Selling, Business Planning, Start-ups, Customer Retention, Account Management, Quality Assurance, Cloud Computing, Strategy
Education
Universidad Politécnica de Puerto Rico 2007 — 2009
MBA, Business Administration and Management
Universidad de Puerto Rico 2001 — 2005
MA - 53 Credit Hours, Industrial/Organizational Psychology
Universidad de Puerto Rico 1996 — 2000
BA, Psychology
redpepper August 2015 - Present
Aurora April 2013 - Present
The Logica January 2011 - Present
Paleo Effect™ October 2010 - Present
Traitify June 2014 - February 2015
ROSTR™ April 2012 - January 2014
RollCall TV May 2006 - May 2012
ILD CORP January 2006 - May 2012
OfficeArrow 2007 - 2009
Centennial Wireless May 2000 - February 2004
Skills
Business Strategy, Mobile Strategy, Semantic Web, Business Modeling, Business Architecture, Web Strategist, Internet Business..., Internet Product..., Web Application Design, Digital Strategy, Advertising, User Experience, Product Strategies, User Interface Design, Creative Development, Agile Project Management, Typography, Technology Architecture, Art Direction, Amazon Web Services..., Complex Analysis, Market Research, Cloud Computing, Computer Engineering, Creative Direction, Email Marketing, Social Media Marketing, Digital Marketing, Marketing, SEO, Mobile Applications, Web Design, Online Marketing, Internet Strategy, Start-ups, Branding, Web Marketing, Brand Development, User Interface, User Experience Design, Analytics, Photography, Interaction Design, Creative Strategy, Big Data, Creative Problem Solving, Product Management
Education
University of North Florida 2005 — 2008
Computer Science, Business, Marketing, Economics
Polythecnic University of Puerto Rico 1999 — 2003
Electrical Engineering, Computer Engineering
IBERIABANK November 2014 - Present
Landscaping by Z 2013 - 2014
Global Pollution Services 2008 - 2009
Casanova Eye Care 2007 - 2008
C & G Construction 2005 - 2007
Centennial Wireless 2000 - 2005
Skills
Sales, Account Management, Insurance, Administrative..., PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Finance, Customer Service, Banking, Loans, Credit, Retail Banking
Education
McNeese State University 2012 — 2014
Bachelor of Science (B.S.), Finance
Louisiana State University-Eunice 2009 — 2012
Associate of Science (A.S.), General Studies
Meriplex Communications December 2011 - Present
OPENLINK Sistemas de Redes de Datos, C.A. February 2009 - November 2011
Centennial Wireless July 2008 - February 2009
Telefonica Empresas - Puerto Rico 2006 - 2008
Islanet Communications 2000 - 2006
Skills
MPLS, MPLS VPN, VPLS, IP, BGP, OSPF, Carrier Ethernet, Metro Ethernet, Cisco, Cisco IOS, Cisco Catalyst Switches, Switches, Routers, QoS, Frame Relay, ATM, JUNOS, Juniper, Network Design, Network Architecture, Network Engineering, IP Networking, Cisco IOS XR, Catalyst Switches, Cisco Technologies, ATM networks, Telecommunications, Wireless, IPSec, Computer Network..., Routing, VoIP, Routing Protocols, WAN, Ethernet, Firewalls, Networking, Cisco Nexus, RIP, TCP/IP, Cisco Certified, CCNP, Security, Network Administration, Troubleshooting, LAN-WAN, CCNA, Juniper Technologies, Photography
Education
Universidad de Puerto Rico 1998 — 2003
Bachelor of Science (BS), Electrical and Electronics Engineering
Universidad de Puerto Rico - Bayamon 1998 — 2003
Bachelor in Science, Electronics Engineering Technologies
Broadview Staffing Services March 2008 - February 2012
Centennial Wireless July 2001 - December 2007
Education
North Carolina A&T State University 1975 — 1978
Master's degree, Chemistry
North Carolina Central University 1971 — 1975
Bachelor's of Science, Chemistry
ETH Cargo Services Inc. March 2013 - Present
OneLink Communications August 2006 - August 2012
Centennial Wireless August 2005 - August 2006
FEMA October 2004 - February 2005
Hilton Worldwide November 2002 - August 2003
Hilton Worldwide November 2001 - November 2002
Skills
Invoicing, Customer Service, Microsoft Office, Management, Microsoft Excel, Team Leadership, Teamwork, Data Entry, Outlook, Telecommunications, Call Center, Troubleshooting, Translation, Procedure Creation, Inventory Management, Team Building, Software Documentation, Access, Customer Satisfaction, Project Planning, Process Improvement, System Administration, Leadership, Time Management, Training, Windows, Sales, Microsoft Word, PowerPoint, Sales Management, CRM, Business Analysis, Cable Television, Forecasting, Routers, Networking, VoIP, Antivirus, Call Centers, Windows 7, Network Administration, XP, Operating Systems, Software Installation, System Deployment, Windows Vista, Computer Hardware, DHCP, Windows XP, Administration
Education
Universidad Metropolitana 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix 2003 — 2011
Bachelor of Science, Business Administration, Management
GiGi's Downtown August 2013 - Present
Home Furniture April 2011 - July 2012
Verizon Wireless November 2007 - May 2010
Verizon Wireless January 2007 - November 2007
Verizon Wireless January 2006 - January 2007
Verizon Wireless November 2003 - January 2006
Centennial Wireless October 2002 - November 2003
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Escalation..., Retail, Sales, Sales Management, Sales Operations, Sales Process, Sales Rep Training, Team Building, Building Relationships, Conversation, Listener, Cash Management, Forecasting, Budget, Inventory Management, Store Management, Merchandising, Communication Skills, Community Outreach, Contract Negotiation, Sales Presentations, Wireless, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Strategic Vision, Opening New Locations, Property Management, Cellular Communications, Mobile Devices, B2B, Budgets, Quotas, Leadership, Marketing, Social Networking, Account Management, Hiring, Solution Selling, Telecommunications, Advertising, M2M, Operations Management, Outlook, Personal Training
Education
McNeese State University 1998 — 2002
Bachelor of Science (B.S.), Marketing
McNeese State University 1998 — 2002
Bachelor of Science (B.S.), Marketing
Iowa High School 1994 — 1998
Diploma, Advanced college prep
Sheraton Old San Juan Hotel & Casino February 2007 - Present
Wyndham Old San Juan November 2002 - October 2007
Centennial Wireless October 2006 - February 2007
Skills
Customer Service, Spanish, Customer Satisfaction, Microsoft Office, Hospitality, Casino, Hotels, Hospitality Management, Hospitality Industry, MICROS, Pre-opening, Front Office, Food & Beverage, Hotel Management, Resorts, Banquets, Tourism, Rooms Division, Hotel Booking
Education
UNE Universidad del Este, Carolina P.R. 1998 — 2002
Bachelor's degree, Hotel/Motel Administration/Management
Universidad Del Este 1998 — 2002
Bachelor's degree, Hotel/Motel Administration/Management
Applied Imaging January 2015 - Present
Applied Imaging April 2009 - December 2014
Centennial Wireless April 2007 - December 2008
Skills
Managed Print Services, Solution Selling, Sales Process, Selling, Sales Management, Direct Sales, Account Management, B2B, Document Imaging, Document Management, Cold Calling, Sales, Print Management, Major Accounts, New Business Development
Education
Western Michigan University 2006 — 2008
Bachelor of Business Administration (BBA), Business Management
Kalamazoo Valley Community College 2003 — 2005
Business Administration and Management, General
portage central
AT&T Mobility January 2013 - Present
AT&T Mobility November 2009 - Present
Centennial Communications November 2004 - December 2009
Centennial Wireless 2004 - December 2009
Telcordia Technologies 2003 - 2004
Telcordia Technologies 2000 - 2003
Bellcore 1995 - 1999
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Mobile Technology, Strategic Partnerships, Product Marketing, Cross-functional Team..., Vendor Management, Program Management, Integration, Start-ups, Competitive Analysis, Strategy, Business Development
Education
New York University - Leonard N. Stern School of Business 1996 — 2000
MBA
Rensselaer Polytechnic Institute 1991 — 1995
BS
Directv Senior ManagerDirectv USA2006 - 2010
Centennial Wireless 1991 - 1997
Education
Universidad de Puerto Rico 1985 — 1996
Opus Consulting February 2008 - Present
Centennial Wireless March 2000 - February 2008
Centennial of Puerto RIco 2000 - 2008
Centennial Communications 2000 - 2008
INTECO January 1999 - April 2000
Skills
New Business Development, Telecommunications, Sales Management, Wireless, Product Management, IP, Mobile Devices, Network Design, Team Leadership, Direct Sales, Management, Cloud Computing, Team Building, VoIP, Strategic Planning, Business Strategy, Product Development, Business Development, Strategic Financial..., Contract Negotiation, Account Management, Start-ups, MPLS, Strategic Partnerships, Marketing Strategy, Mergers, Solution Selling
Education
Universidad de Puerto Rico 1989 — 2002
Colegio San Ignacio
Sistema Universitario Ana G. Méndez (SUAGM) February 2013 - Present
Agentes & Consultores August 2005 - Present
Dale Carnegie Training 2006 - 2009
Centennial Wireless 2000 - 2005
El Nuevo Dia 1996 - 2000
Skills
Dale Carnegie Trainings, QlikView, NOW Analytics, SurveyMonkey, Oracle E-Business Suite, ACT!, Microsoft CRM, Web Development, Google Adwords, Facebook Marketing, Microsoft Dynamics, Sales Logix, Sage, Statistical Tools, Call Center, Kronos, Survey Research, Educational Technology, Political Campaigns, Project Management, Public Speaking, Lobbying
Education
Universidad del Turabo 2014 — 2017
Doctoral Degree in Business Administration, Management, Marketing and Related Support Services
Universidad del Turabo 2013 — 2014
Master of Business Administration (MBA), Marketing Research
University of Florida 1992 — 1996
BS, Journalism
Spanish River 1988 — 1992
NOAA: National Oceanic & Atmospheric Administration August 2014 - Present
Western Area Power Administration April 2011 - August 2014
US Cellular December 2007 - April 2011
Centennial Wireless April 2006 - December 2007
United States Army 2001 - 2006
Skills
Program Management, Troubleshooting, XP, Team Building, Wireless, Telecommunications, Strategic Planning, Network Design, CDMA, Engineering, Management, Mobile Devices, Testing, Data Center, Wireless Networking, Antennas, Cellular Communications, Microwave, System Administration, Electronics, Cabling, Software Installation, Integration, Leadership, Computer Network..., Network Engineering, IP, GSM, Switches, T1, RF, Vendor Management, Networking, Security, Hardware
Education
University of Maryland University College 2004 — 2010
BS, Information Systems Management
Cheboygan Area High School 1997 — 2001
University of Michigan-Dearborn
Masters of Science, Information Systems Engeneering
Verizon Wireless August 2014 - Present
aXess america, LLC August 2012 - January 2014
Goodman Networks...Network Knowledge Delivered April 2012 - July 2012
AT&T Mobility November 2008 - November 2011
Centennial Wireless June 2004 - November 2008
Centennial Wireless June 2004 - November 2008
NOC Manager, Centennial Wireless August 1999 - June 2004
Centennial Wireless May 1996 - August 1999
Centennial Wireless March 1995 - May 1996
Liberty Cellular Phone Network November 1992 - March 1995
Skills
GSM, Telecommunications, LTE, Wireless, Switches, Cellular Communications, 3G, Computer Network..., Testing, 4G, T1, Networking, SS7, Management, RF, Troubleshooting, Wireless Networking, Ethernet, Network Design, MPLS, Microwave, Vendor Management, IP, VoIP, RAN, CDMA, UMTS, Mobile Devices, Fiber Optics
Education
Ericsson Learning Center
Northwest State Community College
Associate Science, Electrical Engineering
Northwest State College 1982 — 1986
AS, EE
Northwest College 1981 — 1986
ASEE
2003 - Ericsson Learning Center
Training Center
Bed Bath & Beyond November 2010 - Present
AlliedBarton Security Services August 2009 - November 2010
Centennial Wireless May 2004 - August 2009
Delias January 2000 - May 2004
Ernst & Young September 1996 - January 2000
Frankel Loughran Starr & Vallone September 1995 - September 1996
Ernst & Young October 1992 - September 1995
Skills
Accounting, Payroll Processing, Budgeting, Hiring, Payroll Taxes, Sales and Use Tax..., Sales Tax Audits, Payroll, Auditing, Sales Tax, Budgets
Education
Pace University 1988 — 1992
Bachelor of Business Administration (BBA), Accounting
T-Mobile November 2005 - Present
Centennial Wireless July 1995 - November 2005
Skills
UMTS, Wireless Networking, GSM, Telecommunications, Cellular Communications, CDMA, Wireless, Troubleshooting, Microwave, LTE, Mobile Devices, 2G, WiMAX, GPRS, HSPA, 4G, RF, Computer Network..., T1, VoIP, Fiber Optics, 3G, Networking, WCDMA, Switches, DS3, Network Design, Ethernet, IP, Network Optimization, Mobile Communications
Education
Ivy Tech Community College 1998 — 2000
Basic Electricity and Air conditioning
Independent Contractor July 2009 - Present
Resources Global Professionals 2000 - 2009
Centennial Communications 2007 - 2008
Centennial Wireless 2007 - 2008
Education
Rutgers University – Camden 1978 — 1980
Snelling August 2015 - Present
Wet Seal, Inc April 2014 - August 2015
V&A Bootery April 2013 - March 2014
Wet Seal, Inc November 2012 - April 2013
Lynx Network Group December 2004 - January 2012
Wet Seal, Inc January 2001 - January 2003
AirLink PCS January 2000 - January 2001
PageNet of MI, Inc January 1998 - January 1999
Centennial Wireless January 1995 - January 1997
Skills
Sales, Telecommunications, Customer Service, Account Management, Project Management, Team Leadership, CRM, Training, Management, Retail, Wireless, Customer Satisfaction, Direct Sales, Sales Management, Recruiting
Education
Kalamazoo Valley Community College
Business
GAMA Products, Inc August 2005 - Present
Tocars Toyota October 2004 - May 2005
Atento de Puerto Rico October 2003 - October 2004
Centennial Wireless 1997 - 2004
Skills
Cross-functional Team..., Sales Operations, Vendor Management, Team Leadership, Account Management, Customer Retention, Management, Strategic Planning, Sales, Operations Management, Negotiation, Call Centers, Wireless, Sales Management, Call Center, Certified Food Manager, SQF Practitioner, HACCP Team Coordinator, SQF Level 2 Internal..., Customer Experience, Sales Process, Budgets, Customer Satisfaction, Retail, Leadership, Start-ups, Telecommunications, Business Development, Customer Service, Key Account Management, Contract Negotiation, CRM, Business Strategy, Project Planning, Business Planning, Product Marketing, B2B, Purchasing, Strategy, Team Building
Education
Universidad de Puerto Rico 1986 — 1990
Economics
Universidad Metropolitana
Bachelor of Business Administration (BBA), Marketing, Magna Cum Laude
Nokia Siemens Networks October 2008 - Present
Embarq April 2002 - December 2009
Sprint November 1997 - April 2002
Centennial Wireless September 1996 - November 1997
Skills
Switches, SS7, Troubleshooting, Routing, Technical Support, STP, Hardware, Databases, Analysis
Education
Milligan College 2007 — 2010
Centennial Wireless May 2000 - Present
Kovach & Associates Insurance Agency March 1974 - July 1998
Education
Purdue University 1967 — 1971
Charter Communications August 2013 - Present
Broadpoint October 2011 - April 2013
Verizon Wireless September 2010 - October 2011
Centennial Wireless March 2002 - September 2010
american bank 1975 - 1983
Skills
Telecommunications, Sales Management, Training, Sales Operations, Sales, Solution Selling, Marketing Strategy, Management, Direct Sales, Retail, Account Management, Sales Process, Customer Satisfaction, New Business Development, Contract Negotiation, VoIP, Negotiation, Customer Service, Customer Retention, Wireless, Leadership, Selling, Product Marketing, Business Development, B2B, Product Management, Salesforce.com, Cold Calling, Strategic Partnerships, Sales Presentations, Mobile Devices, CRM, Start-ups, Networking, Lead Generation, Key Account Management, Marketing, Cross-functional Team..., Team Leadership, Operations Management, Forecasting, Competitive Analysis, Strategy, Team Building, P&L Management, Market Planning, Strategic Planning, Channel Partners, Business Planning, Product Development
Education
Louisiana State University 1975 — 1980
Louisiana State University 1974 — 1977
AT&T Mobility November 2009 - Present
Centennial Wireless April 2006 - November 2009
Centennial Wireless July 1997 - April 2006
The College of New Jersey August 1994 - May 1997
Education
The College of New Jersey 1993 — 1997
BS, Computer Science
Beauregard Electric Coop October 1998 - Present
Centennial Wireless September 1997 - October 1998
Beauregard Sheriff Department 1997 - 1997
Skills
SQL, Windows, Project Management, Management, Microsoft Exchange, Active Directory, Troubleshooting, Help Desk Support, Smart Grid, SharePoint, Integration, Access, Public Speaking, IT Management, Microsoft Excel, Disaster Recovery, Visio, System Administration, Customer Service
Education
Northwestern State University 1990 — 1995
Bachelor of Science (BS), Computer Information Systems
AT&T November 2010 - Present
Centennial Wireless September 2003 - November 2010
Avaya January 2002 - August 2003
Serta May 2000 - December 2001
Weichert Realtors November 1996 - May 2000
Lantis Eyewear August 1994 - October 1996
Rayfield & Licata, CPA's 1989 - 1992
Skills
Financial Reporting, Accounting, Forecasting, Financial Analysis
Education
Rider University 1989 — 1989
BSC, Accounting
Centennial Communications Corp 2004 - 2010
Centennial Wireless 2004 - 2010
Bed Bath & Beyond 2001 - 2004
Education
Saint Joseph's University
BS, Accounting
Centennial Wireless April 2000 - Present
Prudential Healthcare March 1997 - April 2000
Education
University of Phoenix 2003 — 2005
MS, Computer Science
Miami Valley Vision Care July 2014 - Present
MVCTC November 2012 - Present
Ohio Eyecare Specialists, Inc. July 2004 - Present
Opti-vision 2020 May 2013 - July 2014
Ohio Eye Care Specialist July 2004 - July 2014
Centennial Wireless March 1991 - January 2002
Skills
Outstanding Customer..., Public Speaking, Fashion Retail, Optical Communications, Team Management, Scheduling, Patient Satisfaction, Assistance, Phone Skills, General Office Duties, Medical Billing, Medical Terminology, Onsite Management, Inventory Management, Cash Management, Internet Services, Insurance Billing, Technical Training, Administrative Support, Wireless, Administrative..., Customer Service, Eyewear, Glasses, Healthcare, Low Vision, Management, Office Management, Ophthalmology, Telephone Skills, Patient Education, Insurance, Fashion, Process Scheduler, Team Building, Sales, Account Management, Sales Operations, Leadership, Telecommunications, Team Leadership
Education
Ivy Tech Community College-Richmond
Information Technology
AT&T Mobility May 2011 - Present
AT&T - Centennial Legacy November 2009 - May 2011
Centennial de Puerto Rico June 2007 - November 2009
Centennial Wireless 2004 - 2007
Education
Universidad de Puerto Rico 1987 — 1991
BBA, Business
Digicom February 2015 - Present
Midland Tool & Supply July 2014 - Present
Cricket Wireless 2014 - 2014
MarketStar January 2013 - December 2013
Sprint Nextel August 2006 - May 2012
Ink Solution May 2006 - August 2006
Alltel Communications August 2003 - August 2005
Fabiano Brothers, Inc August 2002 - July 2003
Centennial Wireless May 2001 - May 2002
Skills
Telecommunications, Wireless, Direct Sales, Customer Retention, Account Management, CDMA, Cold Calling, M2M, Sales, Sales Process, Customer Satisfaction, Quotas, Salesforce.com, Sales Management, Solution Selling, B2B, Cellular Communications, 4G, Wireless Networking, Customer Service, Selling, Sales Operations, Retail, Team Leadership, Team Building, Coaching, Inventory Management, Management, CRM, Marketing, Merchandising, Leadership, Training, New Business Development, Networking, Marketing Strategy, Program Management, Cross-functional Team..., Call Centers
Education
Saginaw Valley State University
Business Administration
Business First Bank April 2015 - Present
American Gateway Bank July 2009 - Present
Capital One March 2004 - July 2009
Hibernia National Bank (Capital One) March 2004 - July 2009
Enterprise Rent-A-Car August 2003 - February 2004
Northwestern State University August 2001 - August 2003
Centennial Wireless September 1998 - May 2001
Skills
Customer Service, Loans, Credit, Banking, Team Building, Microsoft Office, Strategic Planning, Microsoft Excel, Public Speaking, Microsoft Word, Coaching, Training, Insurance, Sales, Financial Analysis, ACH, Retail Banking, Treasury Management, Cash Management, Remote Deposit Capture, Relationship Management, Process Improvement, Deposits, Credit Cards, Internet Banking, Merchant Services, Treasury Services, Payment Card Processing, Cross Selling, Customer Retention, Commercial Banking, Management, Consumer Lending, Small Business Lending
Education
Northwestern State University 2002 — 2004
Masters of Education, Adult Education
Northwestern State University 1996 — 2001
Bachelor of Science, HMT
Organo Gold 2012 - 2014
Affiliated Blind of Louisiana March 2009 - April 2013
Northern Illinois University 2011 - 2011
RadioShack May 2008 - February 2009
Centennial Wireless September 2007 - March 2008
WCC Furniture July 2003 - July 2007
Skills
Supervision, Sales Management, Retail, Customer Service..., Microsoft Office, American Sign Language, Information Technology, Job Readiness, Job Placements, Job Development, Sales, Teaching Adults, Vocational..., Boy Scouts, Customer Service, Training, Leadership, Teaching, Public Speaking, Management, Research, Program Development, Community Outreach, Nonprofits, Fundraising
Education
Northern Illinois University 2011 — 2011
Certification, Deaf-Blind Reahabilitation
University of Louisiana at Lafayette 2007 — 2008
Bachelors, General Studies: Applied Science, Information Technology
Mobileye September 2013 - Present
Earthwave Technologies May 2013 - September 2013
Rand McNally April 2011 - February 2013
Navman Wireless June 2009 - March 2011
Qualcomm August 2005 - May 2009
Centennial Wireless January 2002 - December 2002
Centrecom July 2000 - December 2001
PSI Net May 1999 - July 2000
Southwestern Bell Wireless March 1994 - March 1998
LA Cellular 1990 - 1994
Skills
New Business Development, Sales Management, Account Management, Strategic Partnerships, Business Development, Cross-functional Team..., Direct Sales, Product Development, Contract Negotiation, Product Marketing, Sales Operations, Solution Selling
Education
University of North Texas
BBA, Marketing
Sprint April 2015 - Present
Target Mobile - MarketSource/RadioShack May 2010 - April 2015
Personal Business Advisors, LLC 2009 - December 2010
Enterprise Career Solutions, LLC 2009 - December 2010
Centennial Wireless September 2006 - September 2008
T-Mobile January 2005 - September 2006
AT&T Wireless November 2001 - January 2005
Seta, Inc. September 2000 - August 2001
Perlis, Inc. June 1990 - June 2000
Skills
Start-ups, Account Management, Staff Retention, Multi-Site Operations, Recruiting, Management, Customer Service, Channel, Profit, Sales Management, Income Statement, Cross-functional Team..., Customer Retention, Team Building, Selling Skills, Sales, B2B, Retail
Education
University of New Orleans
MBA, Business Administration
University of New Orleans
BS, Business Administration
TracFone Wireless November 2013 - Present
TracFone Wireless June 2012 - Present
TracFone Wireless 2008 - June 2012
TracFone Wireless 2006 - 2008
TracFone Wireless 2005 - 2006
Centennial Wireless 2002 - 2005
KPMG Consulting 2000 - 2002
Phelps Dodge 1999 - 2000
Texaco Inc. 1989 - 1999
Skills
Succession Planning, Human Resources, Talent Acquisition, Employee Relations, Compensation & Benefits, Employee Benefits, Management, Leadership, Leadership Development, Compensation, HRIS, Performance Management
Education
Purdue University 1987 — 1989
Master's Degree
Kent State University 1983 — 1986
BA
G&K Services October 2010 - Present
Jim Findley Productions August 2002 - September 2010
Centennial Wireless January 1993 - July 2002
Skills
Cold Calling, B2B, Sales, New Business Development, Customer Service, Negotiation, Team Building, Contract Negotiation, Customer Satisfaction, Salesforce.com, Sales Process, Selling, Account Management, Market Planning, Marketing, Sales Force Development, Marketing Communications, Sales Presentations
Education
Lamar University
Bachelor's degree, Business
NOAA December 2012 - Present
NOAA May 2010 - December 2012
Sprint Nextel June 2006 - January 2009
Nextel Partners March 2000 - June 2006
Centennial Wireless September 1997 - March 2000
Western Geophysical May 1996 - September 1997
US Coast Gurad Communication Station New Orleans March 1993 - June 1996
US Coast Guard Cutter Rush (WHEC-723) July 1990 - March 1993
Skills
Microwave, Antennas, Microsoft Office, RF, Wireless, Wireless Networking, Telecommunications, 3G, Troubleshooting, Windows, CDMA, Networking
Education
Northwestern State University 2009 — 2010
BS EET, Biomedical concentration
US Coast Guard Training Center, Petaluma CA 1990 — 1990
Technical Certificate, Electronics
Grant high School 1983 — 1987
Williams International September 2013 - Present
American Institute of Aeronautics and Astronautics April 2011 - April 2013
Western Michigan University, AIAA Student Branch April 2010 - April 2013
AT&T Mobility January 2010 - September 2010
Centennial Wireless April 2007 - January 2010
D & D Builders March 2004 - April 2007
Skills
Team Leadership, Leadership, Microsoft Office, Program Management, Data Analysis, Cross-functional Team..., Project Management, Analysis, Teamwork, Troubleshooting, Microsoft Excel, Time Management, Engineering, Team Building, Management, Project Planning, Customer Satisfaction, Sales, Abaqus, Matlab, NI LabVIEW, Solidworks, Maple, Labview, Aeronautics, Aerospace, Aircraft, Systems Engineering, Aerospace Engineering, Simulations, Public Speaking, Catia, ANSYS, AutoCAD, Inventor, Minitab, Manufacturing, SolidWorks, LabVIEW
Education
Western Michigan University 2010 — 2013
Bachelor of Science (BS), Aeronautical Engineering
Western Michigan University 2010 — 2013
Bachelor of Science, Aeronautical Engineering
Southwestern Michigan College 2009 — 2010
Centennial Wireless April 2009 - Present
Education
Michigan State University 2001 — 2004
Bachelor of Science, Political Science
AT&T, Telecommunications HQ, New Jersey Area May 2011 - Present
Centennial Wireless 2007 - 2011
Centennial Wireless 2007 - 2008
Skills
Financial Analysis, Access, Budgeting, Microsoft Excel, Microsoft Word, PowerPoint, Oracle, Forecasting, Financial Reporting, Invoicing, Accounting, Vendor Management, Process Improvement, Analysis, Finance, Team Leadership, Sarbanes-Oxley Act, Accounts Payable, Budgets, Data Analysis, Management
Education
New Brunswick Theological Seminary 2009 — 2016
Master of Divinity (M.Div.), Master of Divinity (M.Div.), 3.0
Kean University 2003 — 2005
Master of Public Administration (MPA), MPA Masters of Public Administration, 3.5
Kean University 1999 — 2003
International Business, International Business, Minor in Economics, 3.0
Caruso Marketing Group L.L.C. September 2010 - Present
Airwalk Communications January 2010 - June 2010
Carolina West Wireless June 2008 - December 2009
Deltacom Communications April 2007 - June 2008
Lone Star PCS December 2003 - March 2007
One Link PCS August 2001 - September 2003
AirLink Communications March 1999 - March 2001
Centennial Wireless January 1990 - February 1999
Motorola C&E September 1978 - November 1989
Skills
Cellular Communications, Sales Management, Wireless, Training, Telecommunications, Strategy, Team Building, Marketing, LTE, Leadership, Management, Business Development, CDMA, Product Development, Sales, Networking, IP, Direct Sales, Project Planning, Team Management, Solution Selling, GSM, VoIP, Product Management, Mobile Devices, Managed Services, 4G, Strategic Partnerships, Sales Operations
Education
Western Michigan University 1992 — 1994
Louisiana State University 1970 — 1972
Ruby Slipper Cafe January 2014 - Present
Gordon Biersch October 2011 - February 2014
Bywater Restaurant and Barbeque April 2010 - June 2011
Sunshine Pages Telephone February 2008 - November 2008
Verizon Wireless August 2007 - February 2008
AT&T Mobility May 2006 - August 2007
Centennial Wireless April 2005 - April 2006
I-55 Internet Services March 2003 - April 2004
Guaranty Broadcasting May 2000 - January 2003
Skills
Advertising, Social Media Marketing, Video Production, Final Cut Pro, Social Media, Digital Media, Public Relations, Media Planning, Broadcast, Marketing Communications, Event Management, Online Advertising, Copywriting, Event Planning, Social Networking, Digital Marketing, Media Buying, Facebook, New Media, Creative Direction, Creative Writing, Editing
Education
Southeastern Louisiana University 1995 — 2001
B.A., Mass Communication
T-Mobile USA March 1999 - Present
Centennial Wireless August 1995 - March 1999
Skills
RF, RF Engineering, HSPA, UMTS, GSM, Drive Test, TDMA, Actix, RF design, TEMS, TEMS Investigation, Network Performance, RAN, 2G, MapInfo, WCDMA, 3G, Nemo, HSDPA, HSUPA, GPRS, Pathloss, RNC, System Optimization, Radio Network Planning, Wireless Network Design, E911, Cellular, EDGE, LTE
Education
The Ohio State University 1985 — 1990
BSEE
Baltimore City Public Schools August 2014 - Present
Greater Baltimore Tennnis Patrons Association January 2012 - Present
Baltimore City Public Schools February 2012 - August 2014
Baltimore City Public Schools November 2009 - June 2010
Power Communicators December 2009 - May 2010
Greater Baltimore Tennis Patrons Association September 2009 - May 2010
Centennial Wireless July 2007 - August 2009
Parker Hannifin Corporation July 2006 - March 2007
Greater Fort Wayne Chamber of Commerce January 2006 - October 2006
Skills
Management Consulting, Tutoring, Home Improvement, Coaching Staff, Project Coaching, Project Management, Process Improvement, Leadership Development, Leading Diverse Teams, Recreation Planning, Training, Leadership, Coaching, Organizational..., Public Speaking, Human Resources, Teaching, Marketing, Staff Development, Nonprofits, Call Centers, Social Media, Public Relations, Customer Service, Team Building, Adult Education, Fundraising, Writing, Resume Writing, Proofreading, Editing, Mathematics, Team Assessments, Engaging Public Speaker, Instructional Design, Conflict Resolution, Curriculum Design
Education
Coppin State University 2012 — 2016
Master's degree, Elementary Education and Teaching
University of Phoenix 2007 — 2009
Master, Management
Morehouse College 1989 — 1993
Bachelor, Political Science
Integrated Communications Group 2011 - 2012
DIRECTV Latin America 2008 - 2011
Centennial Wireless 1999 - 2008
Just For Feet 1995 - 1999
foot action usa 1988 - 1995
Education
Universidad de Puerto Rico 1979 — 1981
businnes administracion
Robert Wood Johnson University Hospital Hamilton April 2014 - September 2014
St. Peter's University Hospital May 2013 - September 2013
Centennial Wireless May 2007 - November 2010
Centennial Wireless July 2000 - May 2007
Skills
Forecasting, Accounts Payable, Invoicing, Accounting, General Ledger, Financial Reporting, Financial Analysis, Payroll, Sarbanes-Oxley Act, Microsoft Office, Customer Service, Microsoft Excel, Management, Budgets
Education
Ocean County College 2013 — 2015
Associate's Degree, Business Administration and Management, General
Plymouth Rock Assurance June 2012 - Present
American General Life Companies February 2007 - June 2012
Centennial Wireless February 2004 - February 2007
Skills
Insurance, Life Insurance, Microsoft SQL Server, Database Design, Data Analysis, Visual Studio, Databases, Health Insurance, Term Life Insurance, Disability Insurance, Underwriting, Claim, Employee Benefits, IT Operations, Reinsurance, Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2000 — 2004
Bachelor's degree, Economics, 3.3
Verizon Communications April 2009 - December 2009
Wolters Kluwer Financial Services July 2007 - August 2008
Centennial Wireless September 2006 - July 2007
Peter Franklin Jewelers August 2003 - September 2006
Fred Meyer Jewelers October 1999 - August 2003
Education
Huntington University 1995 — 1999
Bachelor of Arts, Education
Ivy Tech Community College
Professional, Lean Six Sigma Black Belt
Gomez Hermanos Kennedy, Inc January 2011 - August 2011
Centennial Wireless 2000 - 2010
Cadbury Adams November 2003 - September 2007
Skills
HRIS, Onboarding, Personnel Management, Benefits Administration, Recruiting, Succession Planning, Human Resources, Talent Management, Strategic Planning, Talent Acquisition, Labor Relations, Employee Relations, Performance Management, Project Management
Education
Universidad Metropolitana 1990 — 1995
BA, Management
Universidad Metropolitana 1990 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Centennial Wireless July 2006 - Present
Education
Ivy Tech Community College 2006 — 2012
AT&T November 2009 - Present
Nacedoras W.D. Inc August 2012 - June 2015
WPAB-AM Radio 550 February 1995 - October 2013
Centennial Wireless July 2007 - November 2009
Centennial Wireless June 2002 - July 2007
WPAB-WOQUI Radio Stations January 1990 - November 1998
Skills
Telecommunications, Wireless, CDMA, GSM, UMTS, LTE, VoIP, Operations Management, Supervisory Skills, Program Management, Team Leadership, Team Building, Planning, Testing, Deployment, Integration, Start-ups, Optimization, Troubleshooting, Problem Solving, Operation, RF, Mobile, Wireless Networking, Microwave, IP, Routers, Mobile Devices, Project Planning, System Deployment, Optimizations, Business Intelligence, Servers, Firewalls, Business Objects, Metasolv M6, Cellular Communications, Vendor Management, 3G, Broadband, 4G, Network Design, WiMAX, Networking, MPLS, Fiber Optics, Switches, Computer Network..., T1, SDH
Education
Ponce Institute of Technology 1989 — 1990
Associate's degree, Industrial Electronics Technology / Technician
Pontificia Universidad Católica de Puerto Rico 1986 — 1989
Computers and Electronics, Computer Science
Claro Puerto Rico June 2013 - Present
AT&T (Centennial acquired by AT&T on 2009) July 2008 - May 2012
Centennial Wireless January 2008 - June 2008
Centennial Wireless March 2004 - December 2007
Centennial Wireless January 2002 - March 2004
Skills
Business Intelligence, Business Analysis, Six Sigma, Reporting & Analysis, Executive Reporting, Data Analysis, Vendor Management, SQL, SAP/Business Objects, Customer Service, Customer Support, ATM networks, Business Process..., Technical Writing, TBS Metasolv System and..., Telecommunications, Microsoft SQL Server, SQL Server Management..., Trend Analysis, Switched Services, Ethernet services and..., Project Management..., Network Troubleshooting, MS Access, MS Visio, Data Modeling, Leadership, Management, Training (Management,..., ETL, Databases, Transmission..., Relational Databases, Data Reconciliation, Sales Process and..., Broadband Networks, Data Warehousing, Microsoft Excel, Marketing data, Inventory Analysis, Financial Analysis, Financial Reporting, Revenue Analysis, Technical Support, Migration Projects, Data Migration, System Migration, VIP Customers, Metrics Reporting, Data Research
Education
Universidad de Puerto Rico 1993 — 1997
Bachelor of Arts, Psychology
DIRECTV July 2013 - Present
DIRECTV June 2008 - June 2013
Diversey, a division of Sealed Air March 2005 - June 2008
BrightPoint June 2004 - March 2005
AT&T Mobility June 2003 - May 2004
MOCOROA & CASTELLANOS April 2001 - June 2003
Centennial Wireless January 1999 - January 2001
Centennial Wireless July 1997 - July 1999
Skills
Sales Operations, Cold Calling, Sales, Retail, Training, B2B, Channel, Customer Retention, Direct Sales, Account Management, Bilingual, Sales Management, Sales Growth, Business Strategy, New Business Development, Customer Satisfaction, Competitive Analysis, Forecasting, Strategy, Selling, Start-ups, Management, Business Planning, Marketing Management, Sales Presentations, Marketing, Public Speaking, Goal-driven leader, Solution Selling, P&L Management, Strategic Partnerships, Wireless, Strategic Planning, Product Launch, Market Planning, Salesforce.com, Sales Process, CRM, Key Account Management, Product Management, Business Development, Channel Partners, Cross-functional Team..., Lead Generation, Telecommunications
Education
Universidad del Turabo
Bachelor of Business Administration, Management
Colorado Technical University July 2011 - Present
Morley Area Fire Department October 2009 - September 2010
Centennial Wireless June 2008 - October 2009
Garbko - 7 11 June 1997 - April 1998
Skills
Emergency Medicine, Healthcare, Medical Terminology, EMR, Healthcare Information..., Pediatrics, EKG, BLS, First Aid, EHR, Vital Signs, Healthcare Management, Phlebotomy, AED, Patient Education, Venipuncture, Customer Service, HIPAA, Patient Safety, Treatment, Medical Education, Data Entry, Microsoft Word, Public Health, Microsoft Office, Microsoft Excel, Medical Assisting, PowerPoint, Medication..., Public Speaking, Medical Records, Urgent Care, Medical Coding, Wellness
Education
Colorado Technical University 2011 — 2013
Associate's degree, Medical Administration
Montcalm Community College 2009 — 2010
Certification/ Licensing, Emergency Medical Technician Basic and Specialist
AT&T 2010 - 2011
Centennial Wireless 1996 - 2010
Schering 1992 - 1994
American Cyanamid 1989 - 1992
Panasonic 1985 - 1989
Skills
Fully bilingual English, Computer Proficiency, Work Well Independently, High Pressure..., Timelines, Timely Decision Making, Creativity, Payroll, Journal Entries, Account Reconciliation, Accounts Payable, Financial Statements, Financial Analysis, Retail, Cash Flow, Time Management, Inventory, Data Entry, Accounts Receivable
Education
University of Puerto Rico 1979 — 1983
Bachelor of Business Administration (BBA), Accounting
Northwoods Urology of Texas March 2009 - December 2013
Houston Funding II, Ltd. January 2006 - November 2008
Centennial Wireless April 2005 - December 2005
F& F Sports Shop October 2001 - December 2004
Skills
Accounting, Accounts Receivable, Accounts Payable, QuickBooks, Journal Entries, Management, Customer Service, Financial Statements, Fixed Assets, Accruals, Account Reconciliation, Peachtree, Invoicing, Bank Reconciliation, Variance Analysis, Balance
Education
Sam Houston State University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lamar State College-Orange 2001 — 2004
Associates of Applied Science, Office Professional
Intcomex January 2007 - Present
Centennial Wireless September 2000 - September 2003
KPMG Dominican Republic June 1993 - September 2000
Skills
Accounting, Finance, Auditing, Internal Controls, Process Improvement, Sarbanes-Oxley Act, General Ledger, Managerial Finance, Financial Accounting, Consolidation, Financial Reporting, US GAAP
Education
Universidad Nacional Pedro Henríquez Ureña 1986 — 1992
Bachelor of Accounting and Auditing, Accounting and Finance
Bed Bath & Beyond September 2014 - Present
Bed Bath & Beyond February 2012 - September 2014
Bed Bath & Beyond October 2009 - February 2012
Bed Bath & Beyond April 2007 - October 2009
Centennial Wireless February 2004 - April 2007
Circuit City 2002 - 2004
RadioShack October 2000 - 2002
Skills
Inventory Control, Inventory Management, Merchandising, Sales, Store Management, Loss Prevention, Visual Merchandising, Sales Management, Management, Driving Results, Profit
Education
Lansing Community College 1999 — 2001
Associate's degree, Avionics Maintenance Technology/Technician
Urban Hermit Studios December 2004 - Present
First National Mortgage February 2006 - November 2007
Centennial Wireless June 2003 - January 2006
Skills
Customer Service..., Mortgage Lending, Audio Engineering, Food Service, Project Management, Microsoft Office, Pro Tools
Education
IPFW 2011 — 2013
Bachelor of Science (B.S.), Organizational Leadership and Supervision
Ivy Tech Community College 2009 — 2011
Associate's degree, Business Administration and Management
BullsEye Telecom January 2015 - Present
BullsEye Telecom May 2014 - Present
BullsEye Telecom August 2013 - Present
Ivy Tech Community College 2009 - August 2013
Frontier Communications 2010 - 2012
Frontier Communications 2010 - 2012
Verizon Wireless 2006 - 2009
Verizon Wireless 2004 - 2006
Centennial Wireless 2002 - 2004
Skills
Databases, Microsoft Excel, VoIP, Data Entry, Telecommunications, Access, Testing, Call Centers, Quality Assurance, Management, SQL, SDLC, Networking, Training, Microsoft Office
Education
Ivy Tech Community College 2009 — 2013
Associate of Arts and Sciences (AAS), Accounting, 3.93
Orange Lake Resorts August 2007 - September 2014
Centennial Wireless 2004 - May 2007
McConnell Valdes 1998 - 2004
Skills
Bilingual-English/Spanis..., Human Resources, Training, Hospitality Management, Customer Service, Hotels, Hospitality Industry, Organizational..., Employee Relations, Recruiting, Leadership, Goal Oriented, Onboarding, Team Building, Management, Hiring, Resorts, Employee Orientations, Employee Training, Time Management, Sales, Event Planning, Budgets, New Hire Orientations, Customer Satisfaction, Hotel Management, Talent Acquisition, Leadership Development, Employee Engagement, Performance Management
Education
Gabriela Mistral High School
Universidad de Puerto Rico
Bachelor of Arts (B.A.), Modern Languages
Battle Creek Coyotes January 2014 - Present
Dave Tuls State Farm October 2012 - Present
Battle Creek Blaze January 2013 - August 2013
Litchfield Community Schools August 2009 - November 2012
Centennial Wireless January 2008 - January 2010
Skills
Property & Casualty..., Life Insurance, Sports Coaching, Sales, Management, Health Insurance, Coaching, Customer Retention, Disability Insurance, Event Planning, Finance, Insurance, Leadership, Microsoft Excel, PowerPoint, Social Media, Social Networking, Team Building
Education
Kellogg Community College 2010 — 2015
Athens High School 2004 — 2007