Cigna - HealthSpring
Industry: Company
DescriptionHeadquarters: Franklin, Tennessee, United States Founder: Herbert A Fritch Founded: 2000 Acquisition date: 24 October 2011 Parent organizations: Cigna, Connecticut General Corporation Subsidiaries: HealthSpring of Florida Inc, NewQuest, LLC,
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Cigna - HealthSpring Employees
UnitedHealth Group March 2015 - Present
Cigna-HealthSpring July 2012 - 2015
Memorial Hermann Healthcare System July 2011 - June 2012
Oncol Therapeutics February 2006 - December 2008
Enron April 2000 - May 2003
Northrop Grumman/Operating Systems, Inc. January 1998 - April 2000
Skills
Pharmacy, Clinical Pharmacy, Medicare Part D, Ambulatory Care, Medication Therapy..., Pharmacists, Pharmacy Benefit..., Patient Counseling, Clinical Pharmacology, Medicare, Patient Education, Pharmacoeconomics, Disease Management, Hospitals, Pharmacueticals, Pharmacy Automation, Pharmacy Practice, Immunization, Diabetes, Certified Immunizer, Managed Care, Healthcare, BLS, Medication..., Anticoagulation, Direct Patient Care, Pharmacotherapy, Medication Adherence, Evidence-based Medicine, Patient Outcomes, Prior Authorization, EMR, Patient Safety, Healthcare Management, Pharmacology, Medicine
Education
Texas Southern University 2007 — 2011
Doctor of Pharmacy (Pharm.D.), Pharmacy
Wharton County Junior College 2001 — 2005
Associate of Arts (A.A.), Biology, General
University of Houston 1995 — 1998
Core Curriculum, General Studies
Cigna-HealthSpring December 2010 - Present
HCA July 2009 - January 2011
Cone Health July 2008 - July 2009
Skills
Pharmacy, Hospitals, Healthcare, Clinical Research, Clinical Pharmacy, Managed Care, Medicare Part D, Clinical Pharmacology, Pharmacy Benefit...
Education
The University of Tennessee Health Science Center 2004 — 2008
Doctor of Pharmacy (PharmD), Pharmacy
University of Tennessee-Knoxville 1999 — 2004
Bachelor of Science (BS), Biochemistry and Molecular Biology
HealthSpring November 2000 - Present
Cigna-HealthSpring November 2000 - June 2014
Education
Texas A&M University 1991 — 1995
Bachelor's Degree, BBA
Cigna-HealthSpring August 2014 - Present
Cigna-HealthSpring May 2011 - August 2014
Cintas May 2009 - May 2011
Cintas July 2007 - May 2009
Cintas July 2005 - July 2007
Skills
Meeting and Event..., Team Building, Project Management, Industrial Safety, Safety Management..., Occupational Health, Industrial Hygiene, Account Management, Customer Service, Six Sigma, Customer Satisfaction, Process Improvement, Policy and Procedure..., Expense Reduction, Staff Development and..., Safety Training, Leadership, EHS, Fire Safety, Hazard Recognition, Ergonomics, Fire Protection, Training, Staff Development, Microsoft Excel
Education
Temple University 2000 — 2005
Bachelor of Business Administration (B.B.A.), International Business/Marketing
Northeast High School 1996 — 2000
Cigna-HealthSpring June 2014 - Present
Protective Life May 2013 - August 2013
United States District Court for the Northern District of Alabama May 2012 - August 2012
Skills
Microsoft Office, VBA, Westlaw, Lexis, Contract Management, Contractual Agreements, Document Drafting, Legal Writing, Legal Research, Analysis, Leadership, Teamwork, Public Speaking
Education
The University of Alabama School of Law 2010 — 2014
Dual Degree JD/MBA
University of South Alabama 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
University of Alabama
Cigna-HealthSpring August 2012 - Present
HealthChoice, LLC July 2006 - August 2012
BlueCross BlueShield of Tennessee May 2001 - July 2004
NAMM California April 1999 - May 2001
Skills
Managed Care, Network Development, Healthcare Information..., Medicare, Healthcare Management, Medicaid, Process Improvement, Insurance, Health Insurance, EMR, Practice Management, HIPAA, Healthcare Industry, Clinical Research, EHR, Healthcare, Credentialing, Physicians, Quality Improvement, HMO, Health Policy, Patient Safety, Strategic Planning, Revenue Cycle, Medical Billing, Provider Relations, Hospitals, Accreditation, Home Care, Leadership, Team Building, Healthcare Consulting, Physician Relations, Medicine, Revenue Cycle Management, Informatics, PPO
Education
The University of Texas at Austin 1990 — 1995
Bachelor of Arts, American Studies
Cigna-HealthSpring June 2015 - Present
LKQ Corporation April 2012 - June 2015
LKQ Corporation June 2009 - April 2012
Self Employed June 2009 - June 2009
Activant Solutions July 2007 - January 2009
Krios Technologies January 2007 - June 2007
Activant Solutions March 2001 - November 2005
C.I.T.Y. House - Children's Shelter April 2000 - March 2001
Texas Department of Family and Protective Services March 1999 - April 2000
Skills
Business Development, Business Analysis, Automotive, Analysis, Creative Writing, Customer Satisfaction, Customer Service, Databases, HTML, Management, Integration, Editing, Music Industry, Process Improvement, Program Management, Project Management, Publishing, SDLC, SharePoint, Software Development, Singer-songwriter, Team Building, Time Management, Unix, Training, Sales
Education
Texas A&M University-Commerce 2000 — 2001
M.A., Counseling
Texas Tech University 1994 — 1997
B.S., Human Development/Family Studies
Gouldylox Reviews May 2010 - Present
Karma Dogs October 2005 - Present
Cigna-HealthSpring 2011 - March 2014
Baltimore City Public Schools 2010 - 2011
Freelance October 2002 - June 2010
Erickson Living August 2007 - July 2009
Euro RSCG 4D September 2005 - April 2007
Carton Donofrio Partners, Inc. August 2001 - October 2002
Doner October 2000 - August 2001
Eisner Communications March 2000 - September 2000
Skills
Writing, Blogging, Creative Writing, Social Media, Advertising, Editing, Copywriting, Marketing Communications, Email Marketing, Brand Development, Marketing, Public Speaking, Nonprofits, Research, Leadership
Education
University of Pennsylvania 1994 — 1997
Bachelor of Arts (B.A.), Political Science and Government
The Hebrew University 1993 — 1994
Hebrew Language and Literature, History
MEDHOST July 2015 - Present
Cigna-HealthSpring October 2014 - July 2015
HealthSpring August 2012 - September 2014
Bank of America Merrill Lynch Healthcare June 2008 - September 2012
Education
Southern Methodist University 2004 — 2008
B.S., Economics with Financial Applications
Duchesnay February 2014 - Present
Warner Chilcott 2011 - February 2014
Victory Pharma 2010 - 2011
Cigna-HealthSpring 2009 - 2011
HCA 2007 - 2008
Skills
Pharmaceutical Industry, Pharmaceutical Sales, Healthcare, Pain Management, Managed Care
Education
University of Saint Mary 2015 — 2017
Master of Business Administration (M.B.A.), Healthcare Management
The University of Texas-Pan American
Bachelor of Arts (BA), Communication
Cigna-HealthSpring August 2014 - Present
Perdue Brandon Fielder Collins & Mott LLP December 2013 - September 2014
Career and Recovery Resources Inc. February 2013 - August 2014
City of Houston July 2009 - June 2011
City of Houston May 2009 - July 2009
Skills
PowerPoint, Customer Service, Customer Satisfaction, Customer Experience, Microsoft Word, Administrative..., Receptionist Duties, Telephone Skills, Switchboard, Customer Liason, Clerical Skills, Medical Terminology, Medical Records, Certifications, Assembly Lines, Microsoft Excel, Outlook, Cash Management, Cash Register, Cash Handling Experience, Cashiers, Hostesses, Waitressing, Copying, Multi-line Phone, Office Equipment, Administrative...
Education
Texas Southern University
Pre-Nursing Studies
Cigna-HealthSpring July 2014 - Present
MulberryInn November 2011 - Present
Savannah State University's COBA'S Student Advisory Council August 2010 - Present
Cigna-HealthSpring June 2013 - June 2014
Savannah State University's Financial Literacy Experts August 2011 - December 2012
Boston Scientific June 2012 - August 2012
Dollar General May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Teaching, HTML, Budgets, Public Speaking, Precision Tree, Data Entry, Data Analysis, Presentations, Sales, Hospitality Industry, Medical Devices, Marketing, Critical Thinking, Leadership, Public Relations, Event Management, Social Media Marketing, Strategic Planning, Advertising, Team Leadership, Social Media, SPSS, Analysis, Human Resources, Community Outreach, Program Management, Social Networking, Event Planning
Education
Savannah State University 2008 — 2013
Bachelor of Business Administration degree (B.B.A.), Marketing
Ultimate Staffing December 2014 - Present
United States Postal Service December 2014 - December 2014
Macy's May 2014 - December 2014
GTE Financial November 2013 - November 2014
Pinellas Academy of Math and Science January 2014 - February 2014
Cigna-HealthSpring 2011 - 2013
Walt Disney World January 2005 - October 2012
Federal Valet Carparking, Inc. September 2008 - January 2011
Independent Contractor March 2006 - December 2010
Kali's Restaurant Group 2007 - 2008
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Time Management, Establishes and..., Organizes and Creates..., Project Management, Data Entry, Inventory Management, Team Management, Operations Management, Leadership, Sales, Talent Acquisition, Recruiting
Education
The Community College of Baltimore County 2002 — 2006
Associate of Arts (AA), Psychology
Cigna-HealthSpring August 2015 - Present
Refugee Equality Education & Awareness May 2015 - Present
Funky Cheveux Hair Salon June 2012 - August 2015
Entrepreneurship Empowerment in South Africa June 2014 - July 2014
Academy Sports + Outdoors March 2012 - June 2012
Lemon Wedge May 2010 - May 2012
Skills
Strategic Planning, Event Planning, Communication, Leadership, Leadership Development, Volunteer Management, Non-profit Volunteering, Recruiting, Management, Connectivity, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Facebook
Education
Texas A&M University 2011 — 2015
Bachelor's Degree, Management
Bryan High School 2007 — 2011
High School
Booz Allen Hamilton June 2014 - Present
University of Pennsylvania Health System August 2011 - May 2014
Cigna-HealthSpring May 2013 - August 2013
Skills
Project Management, Data Analysis, Research, Health Policy, Community Outreach, Interpersonal..., HIPAA, Clinical Research..., Access Database, Affordable Care Act, Strategic Planning, Strategic Communications, Policy Analysis, Medical Compliance, Military Health System, Department of Defense, Defense Health Agency, Report Writing, Clinical Research, Leadership
Education
University of Pennsylvania 2010 — 2014
Bachelor of Arts (B.A.), Health Markets and Finance
The University of Edinburgh 2012 — 2012
Bachelor of Arts (B.A.), Sociology
Miami Dade College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
School for Advanced Studies 2008 — 2010
High School Diploma
Cigna Healthspring August 2011 - Present
Skills
Healthcare, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Community Outreach, Managed Care, HIPAA, Medicare, Medicare Part D, Pharmacy, Medical Terminology, Pharmacy Benefit..., Medication Therapy..., Cpr Certified, Patient Safety, Healthcare Management, Pharmacy Technicians, Compounding, Patient Education, Formulary, Pharmacy Practice, Outlook, Clinical Pharmacy, Community Pharmacy, Data Entry, IV, Pharmacueticals, Public Speaking, Clinical Pharmacology, Health Policy
Education
Daymar Institute-Nashville 2010 — 2011
Associate's degree, Pharmacy Technician/Assistant
Tennessee State University 2005 — 2010
Bachelor of Science (B.S.), Sociology
Cigna-HealthSpring August 2013 - Present
OptumInsight (through Aerotek) January 2013 - March 2013
HealthSpring August 2012 - December 2012
Zander Insurance November 2008 - July 2012
Kroger January 2008 - July 2008
Vanderbilt Temporary Services January 2006 - January 2008
Skills
Microsoft Office, Data Entry, Team-oriented, Customer Service, Microsoft Excel, Quality Assurance, SharePoint, Computer Proficiency, Creativity, Highly Dedicated, Reliable, Highly detail oriented, Writing, Administrative..., Learning Quickly, Self-driven, Always Punctual, Adaptable to Changes, Proficient Typing Skills, Works well in a team, Works well individually, Invoice Processing, Employee Benefits, Process Improvement, HRIS, Access, HIPAA, Office Administration
Education
The University of Memphis 1999 — 2000
University of Tennessee 1998 — 1999
Cigna-HealthSpring March 2014 - Present
HealthSpring May 2012 - July 2012
HealthSpring May 2011 - July 2011
Skills
Computer Network..., SharePoint, Visio, QNXT, PeopleSoft, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Leadership, Event Planning, Data Analysis, Social Media, Social Networking, Time Management
Education
Texas A&M University 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Texas A&M University
Bachelor's degree, Marketing
Cigna-HealthSpring February 2015 - Present
CVS Caremark Corporation June 2009 - February 2015
Skills
Clinical Research, Medication Therapy..., Healthcare, Pharmacy, Pharmaceutical Industry, Pharmacists
Education
The University of Tennessee Health Science Center 2004 — 2008
Doctor of Pharmacy (PharmD)
Catholic Health Initiatives June 2015 - Present
Cigna-HealthSpring November 2012 - June 2015
CHRISTUS Health March 2007 - October 2012
Dacso Law Firm January 2005 - March 2007
University of Texas M.D. Anderson Cancer Center in Houston April 2001 - December 2004
Skills
Healthcare Industry, Health Law, Medicaid Managed Care, Medicare, Medicare Advantage, Medicare/Medicaid..., Medicare Prescription..., Nonprofits, Physician Alignment, Physician Recruitment, Hospitals, Managed Care, Legal Compliance, Regulatory Compliance, Clinical Research, Medical Staff..., Delegation, Vendor Contracts, Procurement, Government Contracting, Federal Government..., Contract Negotiation, Negotiation, Legal Contract Review, Legal Advice, Physician Network..., Healthcare Reimbursement, Insurance Law, Affordable Care Act, HIPAA, Healthcare Compliance, Primary Care Physicians, Medical Research, Medical Groups, Graduate Medical..., Healthcare, Medicaid, Healthcare Management
Education
University of Houston 1997 — 2000
Doctor of Law (JD), Law
The University of Texas at Austin 1993 — 1996
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Cigna Healthspring February 2014 - Present
Cigna January 2014 - Present
UHS July 1999 - February 2001
Mission Hospital March 1999 - May 1999
Skills
Clinical Research, Healthcare Management, Public Health, Health Education, Patient Education, Nursing Education, Fitness, Case Management, Nursing, Medical/Surgical, Hospitals, Healthcare, Health Promotion
Education
The University of Texas-Pan American 1997 — 1999
Bachelor's of Science, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
The University of Texas at Austin 1994 — 1997
University of Louisville January 2010 - Present
HealthSpring July 2007 - Present
Cigna-HealthSpring July 2007 - Present
Skills
Training, Data Analysis, Management, Instructional Design, EMR, E-Learning, Integration, Strategy, Leadership Development, Organizational..., Captivate, Adult Education, Public Speaking, Human Resources, Team Building, Staff Development, Leadership, Instructor-led Training, Employee Training, Training Delivery, Needs Analysis
Education
University of Illinois at Urbana-Champaign 2004 — 2009
Doctor of Philosophy (PhD), Human Resource Education
Texas A&M University 2001 — 2003
Master of Science (M.S.), Educational Human Resource Development
The University of Texas at El Paso 1991 — 1999
Bachelor of Science (BS), Psychology/Biology
Cigna-HealthSpring May 2013 - Present
Suzánne Brown Insurance August 2009 - May 2013
Atria Senior Living Group October 2012 - March 2013
Farmers Insurance January 2009 - July 2009
Wells Fargo Bank May 2003 - June 2007
Skills
Medicare, Insurance, Sales, Customer Service, Marketing, Team Building, Retirement, Referrals
Education
Stephen F. Austin State University 1988 — 1991
BA, Political Science, History, Spanish
Texas A&M University 1985 — 1988
PlayMaker CRM December 2014 - Present
Cigna-HealthSpring June 2014 - December 2014
Moontoast, LLC February 2012 - April 2014
Press Ganey August 2011 - December 2011
HCA June 2010 - August 2010
Champs Sports May 2006 - May 2010
HCA June 2009 - August 2009
FinishLine May 2004 - September 2005
Skills
Microsoft Excel, Customer Service, Leadership, Public Speaking, PowerPoint, Microsoft Word, Management, Training, Event Planning, Team Building, Testing
Education
Walden University 2014 — 2016
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
The University of Tennessee at Chattanooga 2006 — 2010
BS, Business Management
Cigna-HealthSpring March 2012 - March 2015
Empyrean Benefit Solutions June 2011 - March 2012
Texas Mutual Insurance Company June 2010 - May 2011
Skills
Insurance, Data Analysis, Microsoft Excel, Microsoft SQL Server, Crystal Reports, Business Analysis, Financial Analysis, Process Improvement, Ad Hoc Reporting, Process Design, SQL, Business Process
Education
The University of Texas at Austin 2007 — 2011
Bachelor of Science, Mathematics: Actuarial Science
T. Rowe Price September 2013 - Present
Cigna-HealthSpring November 2010 - August 2013
Comcast Cable May 2007 - June 2009
Skills
Healthcare, Medicare, Managed Care, Healthcare Management, EMR, Leadership, Customer Service, Microsoft Excel, Time Management, Training, Data Entry, Analysis, PowerPoint, Software Documentation
Education
Notre Dame of Maryland University 2002 — 2005
Bachelor of Arts (BA), Psychology
Overlea High School 1998 — 2002
General Studies, General Studies
The Community College of Baltimore County
Bachelor's degree, Criminal Justice
Cigna-HealthSpring July 2015 - Present
JMH Events May 2012 - Present
Randstad Sourceright January 2015 - June 2015
Time Warner Cable June 2014 - August 2014
Sutton Alliance March 2014 - May 2014
Quadra Media LLC October 2009 - July 2013
Quadra Media LLC May 2009 - October 2009
Nylon Magazine June 2007 - August 2007
Commercial Closet Association June 2007 - August 2007
Skills
Advertising, Marketing, Editing, E-commerce, Social Media Marketing, Social Media, Video, Digital Media, Digital Marketing, Online Advertising, Marketing Strategy, Integrated Marketing, Digital Strategy, Public Relations, Marketing Communications, Brand Development, Online Marketing, Email Marketing, Social Networking, Creative Direction, Event Management, Sponsorship, Event Planning, New Media, Magazines, Content Management, Facebook, Press Releases, Publishing, Publicity, Marketing Management, Strategy, Blogging, InDesign, Leadership, Business Development, Management, Content Strategy, Web Content Management, Media Relations, Market Research, Twitter, Strategic Planning, Brand Management, Web Content, Google Analytics, Microsoft Office
Education
Temple University - Fox School of Business and Management 2013 — 2015
Master of Business Administration (MBA), Financial Management, Strategic Management
Tulane University 2005 — 2009
Bachelor's Degree, Marketing, Communication
George School 2003 — 2005
High School
Cigna-HealthSpring January 2013 - Present
Cyberguys.biz July 2009 - January 2013
St. Mary's College of Maryland August 2006 - May 2009
St. Mary's College of Maryland May 2008 - August 2008
Skills
Medicare Advantage, Competitive Analysis, Opportunity Analysis, Market Analysis, Data Analysis, Reporting & Analysis, Medicare, Competitive Intelligence, Pro Forma Development, Business Development, Market Research, Accounting, Computer Maintenance, Vendor Relationships, Finance, Sales, Quote Preparation, RMA, Web Content, Computer Hardware, Computer Repair, Budget, Microsoft Office, Windows, Eviews, Small Business Online..., Building Customer..., Inventory Management, Physical Inventory, Inventory Accuracy, Product Ordering
Education
St. Mary's College of Maryland 2005 — 2009
BA, Economics
Cigna-HealthSpring March 2013 - Present
Texas Children's Hospital April 2006 - June 2012
Tulin Skin Care June 2002 - April 2006
Aetna May 1998 - June 2002
Skills
Managed Care, Provider Relations, Network Development, Medicaid, Medicaid Managed Care, Physician Relations, Contract Negotiation, Leadership, Revenue Cycle, Training, PPO, Credentialing, Healthcare Consulting, Healthcare, Proactive self-starter, Provider Network..., Medicare, Sales, Geoaccess Software, Contract Management, Business Analysis, Business Relationship..., Tenacious, Goal-driven leader, Medicare/Medicaid..., Healthcare Reimbursement, New Business Development, New Account Acquisition, Business Networking, Provider Education, Problem Solving, Project Delivery, Contract Recruitment, Selling Skills, Project Leadership, Behavioral Health, Ancillary Services, Claim Investigation, Commercial Health..., Team Management, Physician Hospital..., IPA
Education
Texas Tech University
BS Merchandising and Buying Operations
Texas Woman's University
Master of Business Administration (MBA)
Cigna-HealthSpring April 2015 - Present
Skills
Nursing, Microsoft Excel, Leadership, Hospitals, Healthcare, Customer Service, BLS
Education
The University of Texas at Arlington 2012 — 2015
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Cigna-HealthSpring December 2012 - Present
Occupational Health Nurse with Take Care Health Systems April 2009 - Present
Harris County Hospital District/Ben Taub Hospital December 2008 - Present
None February 2005 - Present
Absolute Best Care Home Health Services January 2009 - August 2009
The Methodist Hospital System in the Texas Medical Center October 2006 - November 2008
Skills
Occupational Health, Case Management, Home Health, Hospitals, Charge Nurse, Nurse Preceptor, Home Care, Inpatient, Healthcare Management, Case Managment, EHR, Meditech
Education
The University of Texas Medical Branch at Galveston 2008 — 2008
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Cy-Fair College 2002 — 2004
Associate Degree in Nursing, Registered Nursing/Registered Nurse
Cigna-HealthSpring March 2014 - Present
Windsor Health Plan July 2012 - March 2014
Walgreens November 2007 - July 2012
Skills
Pharmacy, Medicare Part D, Pharmacy Benefit..., Pharmacy Automation, HIPAA, Medication Therapy..., Clinical Pharmacy, Medicare, Data Entry, Health Insurance, Pharmacy Technicians, Healthcare Management, Healthcare Industry, Compounding, Prescription, Prior Authorization, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Western Governors University 2014 — 2018
Business management
Southwest Tennessee Community College 2010 — 2012
Biology, General
Tennessee State University 2005 — 2006
Biology, General
Cigna-HealthSpring January 2001 - Present
Paracelsus Health Care February 1998 - January 2001
North American Medical Management March 1996 - February 1998
Skills
Medicare, Managed Care, Healthcare Management, Hospitals, Healthcare, Medicaid, Healthcare Industry, HIPAA, Healthcare Consulting, Revenue Cycle, Healthcare Information..., Process Improvement, Physician Relations, Leadership, Strategic Planning, Health Insurance
Education
Stephen F. Austin State University
Bachelor of Arts (B.A.), Communication and Marketing
Cigna-HealthSpring August 2013 - Present
Quality Community Health Care, Inc. June 2012 - July 2013
Quality Community Health Care, Inc. October 2011 - June 2012
Club Monaco April 2009 - May 2012
Prodigy Learning Center March 2010 - August 2011
Temple University August 2004 - June 2010
Hebrew Educational Society May 2004 - August 2006
Skills
Knowledge of..., Training, Customer Service, Public Speaking, Literature Reviews, Questionnaire Design, Knowledge of..., Proficient in G.E..., Microsoft Office 2007, Microsoft Office 2003, Dreamweaver, Event Planning, Event Management, PowerPoint, Research, Outlook, Access, Data Analysis, Microsoft Office, Microsoft Word, Healthcare, Team Leadership, Conflict Resolution, Microsoft Excel, Nonprofits, Teaching
Education
Temple University - Fox School of Business and Management 2014 — 2016
Master of Business Administration (MBA), Health Sector Management
Temple University 2004 — 2010
Bachelor of Science, Early Childhood/Elementary Education, African American Studies
ProVault 2009 - Present
Cigna-HealthSpring 2015 - Present
Foundations Recovery Network December 2012 - January 2015
West Point Society Pikes Peak Region December 2008 - March 2012
Deloitte 2012 - 2012
PharmMD 2012 - 2012
NCI Information Systems, Inc. 2011 - 2011
NCI Information Systems, Inc. 2008 - 2011
ConcealFab October 2007 - October 2010
ConcealFab Corporation 2007 - 2008
Skills
Quality Management, Cross-functional Team..., Cost Reduction, Six Sigma, Process Improvement, Problem Solving, Planning, Program Management, Team Building, Change Management, Security Clearance, Team Leadership, Process Engineering, Operations Management, ITIL, PMP, Business Management, Customer Relations, Continuous Improvement, Business Process..., Project Planning, Strategic Planning, Analysis, Supervisory Skills, Business Analysis, MS Project, IT Management, Team Management, Visio, Leadership, Management, Project Management, Strategy, Training, Consulting
Education
The University of Texas at Austin 2000 — 2002
MSE, Systems Engineering
The University of Texas at Austin - Red McCombs School of Business 2000 — 2002
MBA, Strategy and Operations
United States Military Academy at West Point 1984 — 1988
BS, Engineering
Cigna-HealthSpring February 2015 - Present
Cigna-HealthSpring October 2014 - February 2015
CSHM LLC February 2014 - April 2014
Remington College October 2007 - July 2012
Remington College October 2007 - January 2010
Tennessee Department of Health June 2004 - October 2007
Tennessee Department of Health 2004 - 2006
Meharry Medical College 2001 - 2004
Tennessee Dental Hygienists' Association 1996 - 1998
Tennessee Dental Hygienists' Association 1996 - 1998
Skills
Public Speaking, Healthcare, Teaching, Coaching, Leadership Development, Dentistry, Health Education, Higher Education, Leadership, Customer Service, Community Outreach, Adult Education, Program Development, Social Media, Staff Development, Strategic Planning, Team Building, Training, Treatment, Wellness, Event Planning
Education
Southern Illinois University, Carbondale 1980 — 1981
Bachelor's degree, Food & Nutrition and Health Education
Southern Illinois University, Carbondale 1978 — 1980
Associate of Arts (AA), Dental Hygiene/Hygienist
Carbondale Community High School 1970 — 1974
Cigna-HealthSpring February 2012 - Present
Teladoc May 2009 - January 2012
NTSP July 2009 - April 2011
Care Communications, Inc. 2007 - 2007
John Peter Smith Hospita 2005 - 2007
WVMI January 2000 - May 2005
Skills
Clinical Research, Microsoft Excel, Case Managment, EHR, Healthcare Management, Hospitals, Managed Care, Healthcare, Team Building, Healthcare Information..., Case Management, EMR, Disease Management, Microsoft Office, Nursing, Training, Operations Management, Strategic Planning, Inpatient, Customer Service
Education
The University of Texas at Arlington 1988 — 1991
BSN, Nursing
Premise Health - Onsite Health Programs October 2014 - Present
Cigna-HealthSpring January 2012 - September 2014
HealthSpring November 2010 - January 2012
HealthSpring July 2007 - October 2010
HealthSpring November 2005 - May 2007
HealthSpring August 2004 - October 2005
HealthSpring August 2003 - August 2004
AIM Healthcare January 2001 - August 2003
TEK Systems June 2000 - December 2001
Skills
Onboarding, Employee Relations, Talent Acquisition, HRIS, Deferred Compensation, Benefits Administration, Performance Management, Employee Engagement, Organizational..., Training, Succession Planning, Organizational..., Organizational Design, Strategic Leadership, Leading Organizational..., Business Strategy, Building Relationships, Communication, agile learner, Personnel Management, Leadership, Workforce Planning, Management, HR Policies, Human Resources, Employee Benefits, New Hire Orientations, Change Management, FMLA, Applicant Tracking...
Education
State University of New York College at Brockport 1996 — 2000
Bachelor of Science (BS), Communicatons/Business Administration
UBS January 2015 - Present
Hcl Technologies America Inc December 2014 - August 2015
Cigna healthspring August 2014 - October 2014
ACTIVE Network August 2012 - September 2013
PSI Probation 2011 - 2011
Skills
SQL, Java, Software Development, C++, HTML, JavaScript, C, Microsoft SQL Server, Linux, XML, Assembly Language, VBScript, unix, Matlab, Fortran, MySQL, SQL Server Management..., Microsoft Word, Microsoft Excel, AutoCAD, SFTP, PHP
Education
Tennessee Technological University 2006 — 2012
Bachelor of Engineering (B.E.), Electrical and Computer Engineering
ICON plc February 2015 - Present
Xtend Healthcare, LLC July 2014 - January 2015
Windsor Health Plan June 2012 - July 2014
Windsor Health Plan September 2010 - May 2012
Cigna-HealthSpring June 2008 - September 2010
CVS Health November 2005 - May 2008
CVS Health August 2005 - November 2005
Skills
Account Reconciliation, HIPAA, Healthcare, Managed Care, Medicare, Medicare Part D, Medicaid, Customer Service, Medical Billing, Credentialing, Employee Benefits, Pharmacy, Pharmacy Benefit..., Health Insurance
Education
Tennessee State University 2007 — 2007
Certificate, Health Administration and Planning
Tennessee State University 2003 — 2005
Masters of Public Administration, Health Administration and Planning
Tennessee State University 2000 — 2003
Bachelors of Science, Arts and Sciences; Biology and Psychology
Centro Castillo for Personal and Family Wellbeing November 2014 - Present
Cigna-HealthSpring June 2014 - Present
Riveredge Hospital August 2011 - Present
Sheridan Shores Nursing & Rehabilitation Center October 2011 - June 2014
Anixter Center July 2010 - October 2011
The Chicago School of Professional Psychology January 2010 - September 2010
The Chicago School of Professional Psychology November 2009 - August 2010
Skills
Knowledge of Windows..., Skilled in Microsoft..., Able to work with..., Mental Health, Microsoft Excel, Treatment, Case Managment, CBT, Psychology, Social Services, Therapists, Case Management, Interventions, Counseling Psychology, Adolescents, Group Therapy, Psychological Assessment, Psychotherapy
Education
The Chicago School of Professional Psychology 2009 — 2011
Master of Arts, Forensic Psychology, Sex Offenders
University of Puerto Rico in Carolina 2005 — 2009
Bachelor of Arts in Psychology, Forensic Psychology
Cigna-Healthspring August 2013 - Present
Stefanini IT Solutions July 2000 - August 2013
Ford Motor Credit Company October 1998 - July 2000
Ford Motor Credit Company May 1996 - October 1998
Skills
Desktop Support, Help Desk Support, Customer-focused, Avaya Site..., Call Center, Network Administration, Telephony Support, BMC Remedy, Request Tracker, Projects, Service Level Agreements, Move Coordination, CMS, SMS, Dell Workstations, Microsoft Applications, Troubleshooting, RSA SecurID, CISCO Agent Desktop, Cisco VPN, WebEx, Technical Support, Windows XP Pro, Call Centers, SCCM, Team Building, System Deployment, Customer Service, SLA, Team Leadership, Business Analysis, Leadership, Process Improvement, Training, Strategic Planning, Vendor Management, Windows XP
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.67
Tennessee State University
Bachelor's Degree, Management Information Systems, General
Cigna Healthspring March 2013 - Present
University Physicians, Inc February 2012 - March 2013
Skills
CPT, EHR, EMR, HIPAA, ICD-9, Medical Coding, Medicare, Revenue Cycle
Education
Strayer University 2009 — 2011
Business Administration
Cigna February 2014 - Present
Cigna-HealthSpring June 2013 - Present
Freelance - Pinnacle Communications / BeaconFey Communications November 2012 - May 2013
Tri-Media Integrated Marketing Technologies, Inc. January 2010 - November 2012
Azzam Jordan Advertising, Inc. April 1998 - November 2012
Skills
PPC, Email Marketing, Advertising, SEM, Social Media Marketing, Creative Direction, Social Media, Art Direction, Digital Media, SEO, Copywriting, Digital Marketing
Education
The Johns Hopkins University 1990 — 1992
MA, Writing Seminars - Dept. of English
Syracuse University 1987 — 1990
BA, S.I. Newhouse School of Public Communications
Community Health Systems April 2015 - Present
Novia Strategies Inc. June 2014 - April 2015
Cigna-HealthSpring September 2013 - April 2014
HCA shared services January 2012 - September 2013
HCA shared services May 2010 - December 2011
Michigan Dept of Transportation May 2005 - December 2007
Complete Cleaning Services June 2003 - December 2007
Skills
Data Analysis, Statistics, Healthcare Management, Data Mining, Data Modeling, Data Migration, Healthcare Consulting, Time Management, Revenue Cycle, Clinical Data Management, Training, Mathematical Analysis, Microsoft Office, Typing, Public Speaking, Customer Service, HIPAA
Education
Tennessee State University
Bachelor of Science (B.S.), Mathematics and Computer Science
Cigna-HealthSpring April 2009 - Present
The Caprock Financial Group January 2010 - Present
The Cavender Financial Group, Inc. November 2007 - March 2009
HealthSpring June 2005 - October 2007
Skills
Financial Reporting, General Ledger, Financial Analysis, Forecasting, Budgeting, Analysis, Budgets, Variance Analysis, Management, Financial Statements, Medicare, Finance, Management Consulting, Health Insurance, Business Strategy, Process Improvement
Education
Texas Tech University
BBA, Accounting (Summa Cum Laude)
Cigna-HealthSpring January 2015 - Present
Cigna-HealthSpring July 2013 - Present
MD Anderson Cancer Center July 2012 - July 2013
UAB Comprehensive Cancer Center May 2011 - July 2012
Skills
Healthcare Management, Process Improvement
Education
University of Alabama at Birmingham 2010 — 2013
Masters of Science, Health Administration
University of Alabama at Birmingham 2010 — 2012
Masters of Business Administration
University of Southern Mississippi 2006 — 2010
Bachelor of Science, Community Health Sciences
MD Revolution July 2015 - Present
Sharp HealthCare April 2014 - July 2015
Cigna-HealthSpring June 2011 - April 2014
Tiffany & Co. December 2010 - January 2011
Tiffany & Co. June 2010 - August 2010
The Dovetail Companies August 2009 - May 2010
Family Promise 2008 - 2010
Gratzi Italian Restaurant May 2006 - November 2006
Skills
Event Planning, Customer Service, Leadership, Microsoft Office, Budgets, Sales, Business Development, Management, Project Planning, Healthcare, Community Outreach, Marketing, Data Analysis, Retail, Marketing Strategy
Education
Texas A&M University - Mays Business School 2007 — 2011
Bachelor of Business Administration, Marketing
Klein Oak High School
Cigna-HealthSpring February 2015 - Present
Fresenius Medical Care Rx March 2013 - February 2015
Skills
Customer Service, Microsoft Word, Human Resources, Team Building, Training, PowerPoint, Microsoft Office, Microsoft Excel, Outlook, Public Speaking, Data Entry, Event Planning, Coaching, Leadership Development, Management, Healthcare, Process Improvement, Strategic Planning, Customer Satisfaction, Time Management, HIPAA, Onboarding, Employee Training, Employee Relations, Insurance, Call Centers, Community Outreach, Account Management, Interviews, Sales, Resume Writing, PeopleSoft, Software Documentation, New Hire Orientations, Program Development, Social Networking, Social Media, Fundraising, Teamwork, Organizational..., Marketing, Budgets
Education
Strayer University-Tennessee 2010 — 2011
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
Tennessee State University 1998 — 2004
Bachelor of Science (B.S.), Interdisciplinary Studies
Erickson Living July 2015 - Present
Cigna-HealthSpring January 2014 - July 2015
St.Agnes Hospital December 2008 - December 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Microsoft Office, PowerPoint, Leadership, Healthcare, Hospitals, Strategic Planning, Training, Process Improvement, EMR, HIPAA, Outlook, Access, Data Entry, Medical Terminology, Medical Billing, Medicare, Time Management
Education
CCBC Catonsville 2012 — 2016
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
The Community College of Baltimore County 2013 — 2015
Associateâs Degree, Health Information/Medical Records Technology/Technician
Coding Academy of America 2014 — 2014
Medical Insurance Coding Specialist/Coder
DaVita Rx February 2014 - Present
Cigna-HealthSpring January 2013 - March 2014
CVS Caremark Corporation August 2010 - January 2013
Kroger May 2006 - June 2010
Kroger October 2001 - May 2006
Skills
Diabetes Management, Medication Therapy..., Lipid Disorders, Certified Immunizer, Adult CPR, Direct Patient Care, Medication Adherence, Community Pharmacy, Pharmacy Practice, Immunization
Education
University of Central Arkansas 1996 — 2001
Bachelor of Science (BS), Biochemistry
The University of Tennessee Health Science Center
Doctor of Pharmacy (PharmD)
Cigna-HealthSpring September 2013 - Present
Texas State Technical College August 2002 - August 2013
Skills
Higher Education, Distance Learning, Student Affairs, Adult Education, Faculty Development, Student Development, Curriculum Development, Curriculum Design, Teaching, Instructional Design, College Teaching, Admissions, Instructional Technology, Courses, E-Learning, Academia, Student Engagement
Education
Texas State Technical College Harlingen 1986 — 1989
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Texas State Technical College Harlingen
Certificate of Completion, Medical Records Clerk & Transcriptionist
Cigna-HealthSpring October 2014 - Present
PESG April 2014 - Present
HSN August 2012 - February 2014
Active Network January 2008 - June 2012
Automated License Systems August 2004 - December 2008
Automated License Systems August 2004 - December 2008
2004-June 2004 Dell Inc January 2004 - August 2004
2003-2004 Absolute Wireless May 2003 - January 2004
MCI-WorldCom January 1999 - January 2002
Burger King January 1995 - January 1999
Skills
Solution Selling, Adobe Acrobat, Customer Service, Staff Development, Change Management, Employee Relations, Technical Writing, Project Management, Troubleshooting, Team Building, Strategic Planning, Training, Software Documentation, Microsoft Office, Quality Assurance, Call Centers, Employee Training, Windows 7, Technical Support, Sales, Process Improvement, Leadership, PowerPoint, Visio, Team Leadership, Retail, Outlook, Microsoft Word, Public Speaking, E-Learning, Public Relations, Teamwork, Editing, Microsoft Excel, Management
Education
American Public University System 2013 — 2016
ENGLISH, English Education with Curriculum Development emphasis
University of Phoenix 2012 — 2015
English
Tennessee State University 1988 — 1992
Music Teacher Education
Tennessee State University 1988 — 2000
Music Education
Glenbard West High School 1984 — 1988
Diploma, General Education; Music and Business
EntrustRx April 2014 - Present
Cigna-HealthSpring October 2013 - April 2014
Catamaran January 2009 - October 2013
Fred's Inc. 2004 - 2009
Education
The University of Tennessee Health Science Center 1996 — 2000
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Tennessee-Knoxville 1994 — 1996
Pre-Pharmacy Studies
Global Health Pharmacy March 2015 - April 2015
OncoSource Rx February 2015 - March 2015
Howard County General Hospital January 2015 - February 2015
University of Maryland Medical Center November 2014 - December 2014
University of Maryland Medical Center September 2014 - December 2014
Cigna-HealthSpring October 2014 - November 2014
Friends House July 2014 - August 2014
Safeway June 2014 - July 2014
Avalere Health August 2013 - December 2013
Shady Grove Adventist Hospital July 2013 - July 2013
Skills
Pharmacy, Managed Care, Long-term Care, Pharmacy Benefit..., Management, Clinical Research, Pharmacoeconomics, Health Care Reform, Community Pharmacy, Pharmaceutical Industry, Pharmaceutics, Data Analysis
Education
University of Maryland School of Pharmacy 2011 — 2015
Doctor of Pharmacy (Pharm.D.)
The George Washington University - School of Business
Master of Business Administration (M.B.A.)
Cigna-HealthSpring August 2012 - Present
Mansfield ISD July 2008 - September 2009
American Airlines February 1996 - July 2008
Skills
Coordinate Meetings, Corporate Fundraising, Event Planning, Communication, Written Communication, Time Management, Collaborative Problem..., Project Management
Education
Texas Wesleyan University 2010 — 2012
Bachelor of Science (BS), Political Science and Government, 3.5
Tarrant County College 2009 — 2012
Associate of Arts (AA), Political Science and Government, 3.5
Cigna-HealthSpring October 2014 - Present
Makeda Scott for County Council March 2014 - June 2014
Cigna-HealthSpring November 2012 - March 2014
Bravo Health June 2011 - November 2012
SEIU 1199 September 2010 - November 2010
Onondaga County Democratic Committee March 2009 - September 2010
WTVH-TV October 2006 - March 2009
Clear Channel August 2004 - September 2006
Grassroots Campaigns, Finance March 2004 - September 2004
New York State Senator Nancy Larraine Hoffmann November 2000 - November 2002
Skills
Editing, Press Releases, Public Relations, Facebook, Fundraising, Public Speaking, Media Relations, Social Media, Copy Editing, Social Networking, Journalism, Blogging, Event Planning, Video Production, Copywriting, Event Management, SharePoint, IRIS
Education
State University of New York College at Oswego 1997 — 2000
Bachelor, Communications
State University of New York College of Agriculture and Technology at Morrisville 1995 — 1997
A.A.S, Journalism
Angmar Medical Holdings, Inc. May 2015 - Present
Angmar Medical Holdings, Inc. May 2015 - Present
Cigna-HealthSpring May 2014 - March 2015
Encompass Home Health July 2013 - May 2014
KSB Hospital July 2008 - June 2013
OSF St. Anthony’s Medical Center October 2007 - July 2008
Skills
Nursing, BLS, Acute Care, Healthcare Management, Patient Safety, Healthcare, Hospitals, Inpatient, Patient Education, Patient Advocacy, Home Care, Medicaid, Wound Care, IV, Phlebotomy, CPR Certified, Medical-Surgical, HIPAA, Healthcare Information..., Medication...
Education
Tarrant County College 1993 — 2004
Associate's degree, Registered Nursing/Registered Nurse
Cigna HealthSpring May 2008 - Present
Tn Department Of Human Svc June 2004 - July 2005
Knox County Schools January 2001 - December 2001
Skills
Microsoft Office, Budgets, Healthcare, Data Analysis, Public Speaking, Strategic Planning, Process Improvement, Community Outreach, Microsoft Word, Research, PowerPoint, Customer Service, Event Planning, Healthcare Management, Microsoft Excel, Outlook, Six Sigma, Team Building, Hospitals
Education
Tennessee State University 2011 — 2011
Graduate Certificate, Health Adminstration and Planning
University of Tennessee-Knoxville 1996 — 2000
Bachelors of Science, Communications and Business
Cigna-HealthSpring September 2014 - Present
TEKsystems May 2014 - September 2014
HP Enterprise Services September 2012 - December 2013
HealthTrust Purchasing Group September 2011 - September 2012
Ikon Transportation Services / Custom Freight Sales / Bay & Bay Transportation March 2010 - August 2011
Bay and Bay Transportation Services January 2008 - March 2010
Blackhawk Transportation August 2007 - December 2007
Pro Logistics, Inc. / Logistics Insights Corporation April 2004 - August 2007
Star Transportation October 2002 - April 2004
Bridge Terminal Transport August 1999 - October 2002
Skills
Data Analysis, Leadership, Microsoft Office, Business Objects, Negotiation, Project Planning, Operations Management, Access, Visio, Management, Contract Negotiation, Customer Service, Process Improvement, Data Warehousing, Budgets, Salesforce.com, Supply Chain, CRM, Databases, Supply Chain Management, Forecasting, PowerPoint, Healthcare, Logistics Management, Transportation, SharePoint, SQL, T-SQL, Query Writing, Training, Clinical Research, Microsoft Excel, Microsoft Word, Account Management, Sales, Purchasing, Software Documentation, Spend Analysis, Financial Reporting, International Trade, Brokerage, Sales Management, BMC Remedy, RFP, P&L Management, Human Resources, Analysis, Business Analysis, Consulting, Vendor Management
Education
The University of Memphis 1992 — 1994
Bachelor of Business Administration, Honors in Business, Logistics / Transportation & Marketing
University of Tennessee-Knoxville 1990 — 1992
Goodpasture
Cigna-HealthSpring March 2009 - Present
Karta Technologies April 2008 - January 2009
Capital Group February 2007 - March 2008
Skills
Network Administration, Cisco Routers, Managed Care, Management, Networking, Healthcare Management, Healthcare, HIPAA, Hospitals, Health Insurance
Education
Texas A&M University-Corpus Christi 2001 — 2006
Bachelor of Business Administration (BBA), Management
Cigna-HealthSpring October 2007 - Present
HMC January 2007 - October 2007
St. Thomas Hospital April 2002 - December 2006
Skills
Nursing, Hospitals, Healthcare Management, Healthcare, Disease Management, Case Management, Medication..., Medicine, Patient Safety, Inpatient, Acute Care, EMR, Critical Care
Education
Tennessee State University
Nursing
Cigna-HealthSpring August 2015 - Present
ServiceSource July 2014 - August 2015
Tennessee Dept Of Health August 2014 - September 2014
Tennessee Dept Of Health July 2014 - August 2014
Tennessee State University August 2012 - May 2014
Population Council December 2010 - August 2011
XDS Credit Bureau Ltd August 2010 - October 2010
Skills
Data Analysis, Microsoft Excel, PowerPoint, SPSS, Statistics, Analysis, Public Administration, Strategic Planning, Access, CRM, Policy Analysis, Teamwork, Economics, Survey Design, Program Evaluation, Qualtrics, Non-profit Program..., Scientific Writing, Research, Microsoft Office
Education
Tennessee State University 2012 — 2014
Master’s Degree, Public Administration
American University of Nigeria 2007 — 2010
Bachelor's degree, Economics
Cigna-HealthSpring March 2012 - Present
Accredo - An Express Scripts Company January 2008 - February 2012
Accredo - An Express Scripts Company May 2004 - May 2006
Skills
Managed Care, Medicaid Managed Care, Specialty Pharmaceutical, Formulary, Pharmacy, Clinical Research, Oncology, Rheumatology, Pharmacists, Medication Therapy..., Pharmacy Automation, Pharmacy Benefit..., Healthcare, Disease Management
Education
The University of Tennessee Health Science Center 2003 — 2007
Doctor of Pharmacy (PharmD)
University of Tennessee-Knoxville 1999 — 2003
Bachelor's Degree, Microbiology
Catholic Relief Services June 2015 - Present
Cigna February 2015 - June 2015
Cigna-HealthSpring July 2013 - February 2015
Cigna-HealthSpring February 2012 - June 2013
William and Mary Conference Services May 2011 - August 2011
National Society of Pershing Rifles March 2009 - March 2010
College Gate Summer Camp July 2009 - July 2009
Skills
Analysis, Microsoft Excel, Data Analysis, Process Improvement, PowerPoint, Microsoft Office, Research, SPSS, Access, Leadership, Data Entry, Spanish, Financial Analysis, SQL, Teaching, Planning, Technical Writing, Six Sigma, R, Tableau, Time Management, Business Process..., SAS
Education
The College of William and Mary 2008 — 2011
Bachelor of Business Administration, Finance, Psychology
Austin Prep 2004 — 2008
High School Diploma
The George Washington University
Cigna June 2014 - Present
Cigna-HealthSpring November 2011 - June 2014
HealthSpring Life & Health January 2008 - November 2011
HealthSpring December 2003 - January 2008
MedicalEdge Healthcare Group January 1999 - December 2003
Skills
Managed Care, Provider Relations, Hospitals, Network Development, Healthcare, Healthcare Management, Medicaid, Practice Management, Medicare, Healthcare Consulting, Health Insurance, Strategic Planning, Healthcare Information..., Physicians, EMR, EHR, HIPAA, Team Building, Home Care, Disease Management, Physician Relations, Healthcare Industry, Health Policy, Utilization Management, HMO, Revenue Cycle Management
Education
Texas Tech University 1982 — 1986
BBA, Business / Marketing
Santa Fe Community College 1992 — 1995
AD, Nursing
Cigna-HealthSpring March 2015 - Present
Cigna HealthCare May 2013 - Present
CIGNA HealthCare March 2004 - May 2013
Cigna HealthCare May 2001 - February 2004
Cigna HealthCare September 1997 - May 2001
Dunning Benefits Corporation September 1996 - August 1997
Skills
Project Management, Program Management, Vendor Management, Business Analysis, SDLC, Change Management, Customer Service, Agile Methodologies, Agile & Waterfall..., Chronic Care Management, Healthcare Management, Key Account Management, Leadership, Team Building, Management
Education
Texas Tech University 1979 — 1982
Bachelor of Science (B.S.), Retail Management, Cum Laude
Texas Wesleyan University 1987 — 1989
Master of Education (M.Ed.), Educational/Instructional Technology, Magna Cum Laude
Cigna-HealthSpring June 2014 - Present
CIGNA Healthcare October 2011 - May 2014
CIGNA 2009 - January 2012
CIGNA HealthCare March 2007 - September 2009
CIGNA Healthcare June 2005 - March 2007
CIGNA Healthcare March 2004 - June 2005
CIGNA Healthcare July 2001 - March 2004
Van Waters & Rogers - Vopak December 2000 - July 2001
Taylor Laboratories July 1996 - December 2000
Skills
Six Sigma, Organizational..., Operational Excellence, Change Management, Leadership, Health Management, Healthcare, Process Improvement, Managed Care, Disease Management, Utilization Management, Employee Benefits, Vendor Management, Insurance, Cross-functional Team..., Performance Metrics, Healthcare Information..., Healthcare Management, Performance Improvement, Business Process, Operations Management, Team Building, Process Engineering, Budgets, Training, Program Management, Management, Strategic Planning, Strategy, Leadership Development, Quality Management, Continuous Improvement, Business Process..., Integration, Analysis, Sales
Education
The University of Tennessee at Chattanooga 1990 — 1996
Bachelor of Science, Environmental: Chemistry
Cigna HealthSpring August 2011 - Present
Cigna HealthSpring July 2009 - August 2011
Evercare of Texas, LLC June 2007 - June 2009
Evercare August 2006 - June 2007
Capital Healthcare Planning 2003 - 2006
Apogee Consulting Group 1999 - 2003
Skills
Managed Care, Medicaid, Medicare, Provider Relations, Health Policy, Hospitals, Healthcare Management, Access, Insurance, HIPAA, Healthcare, PPO, Data Analysis, Health Insurance, HMO, Network Development, Quality Improvement, Credentialing, Regulatory Compliance, Provider Network..., New Market Expansion, Healthcare Industry
Education
The University of Texas at Austin 1994 — 1997
Bachelor of Science, Geography - Environmental Resource Management, Geology Minor
Klein High School
Cigna-HealthSpring December 2010 - Present
Cigna-HealthSpring-HEALTHSPRING December 2010 - Present
AMERIGROUP COMMUNITY CARE March 2010 - December 2010
HEALTH RESEARCH INSIGHTS, INC January 2003 - January 2010
CIGNA HEALTHCARE OF TN, AR, KY January 2002 - January 2003
XANTUS HEALTHPLAN OF TENNESSEE January 2000 - January 2002
UNITED HEALHCARE OF ALABAMA January 1996 - January 2000
PRUDENTIAL OF SAN ANTONIO January 1995 - January 1996
STATE OF TENNESSEE MEDICAID & TENNCARE PROGRAM January 1992 - January 1995
MILLER MEDICAL GROUP January 1983 - January 1992
Education
AFB Medical Center 1977 — 1979
Pediatric Residency
University of Tennessee-Health Science Center 1973 — 1976
Medical Degree
Tennessee Technological University 1970 — 1973
Bachelor's Degree, Pre-Med: Completed in 3 years
Cigna-HealthSpring December 2013 - June 2015
Marion VA Medical Center May 2013 - July 2013
Southern Illinois University Graduate School October 2011 - May 2013
First Chicago Insurance June 2007 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Event Planning, Editing, Facebook, Social Media, Time Management, Data Analysis, Fundraising, Leadership, Social Networking, Public Speaking
Education
Southern Illinois University, Carbondale 2009 — 2013
Bachelor of Science (BS), Health Care Administration/Management
K-16 Texas Inititive Program October 2014 - Present
Cigna-HealthSpring June 2014 - Present
MHMR of Tarrant County 2006 - 2014
Skills
Treatment, Group Therapy, Mental Health, Therapists, Behavioral Health, Family Therapy, Play Therapy, CBT, Adolescents, Child Development, Crisis Intervention, Interventions, Psychotherapy, Social Services, Dual Diagnosis
Education
Southwestern Baptist Theological Seminary
Master in Marriage and Family Counseling, Counseling Psychology
University of Houston
Bachelors of Science, Psychology
Cigna-HealthSpring May 2014 - Present
Westcare Medical Clinic September 2007 - February 2010
Skills
Accounting, business law, Financial Reporting, Financial Analysis, Sustainable Development, Customer Service, Guitarist, Hula Hoop, Billboards, Music Industry
Education
Washington State University 2010 — 2011
Accounting
The Evergreen State College 2004 — 2006
Bachelor of Arts (B.A.), Sustainable Business Studies
Cigna-HealthSpring August 2014 - Present
Pageland Chamber Of Commerce 2013 - Present
Windstream Communications December 2001 - March 2010
Skills
Online Marketing, Sales Support, Advertising Sales, Customer Service, Customer Relations, Graphic Design, Online Branding, Website Development, Website Management, Google Adwords, Health Insurance, Insurance Planning, Company Secretarial, Fundraising, Marketing Support, Sales Operations, Advertising, Financial Planners, Email Marketing, Direct Sales, Sales Presentations, Online Advertising, Company Secretarial Work, Webmaster Services, Selling, Cold Calling, Account Management, Marketing, Customer Retention, Sales, New Business Development, Contract Negotiation, Sales Management, Salesforce.com, Digital Marketing
Education
South Piedmont Community College 1998 — 2000
Forest Hills High School 1993 — 1997
Cigna-HealthSpring February 2015 - Present
Cigna-HealthSpring June 2011 - February 2015
GYMR Public Relations January 2009 - May 2011
McCain - Palin 2008 August 2008 - November 2008
Skills
PowerPoint, Press Releases, Public Relations, Strategic Communications, Social Media, Strategic Planning, Leadership, Corporate Communications, Media Relations, Editing, Crisis Communications
Education
Southern Methodist University 2004 — 2008
Marketing; Corporate Communication and Public Affairs
Cigna-HealthSpring June 2014 - Present
Advance Financial December 2012 - Present
Asurion January 2013 - May 2013
Charlotte Russe December 2009 - March 2013
Chipotle Mexican Grill December 2009 - February 2011
Skills
Customer Service, Computer Science, Visual C#, Visual C++, SQL, Fast-paced, Microsoft Excel, Microsoft Office, Sales, Social Networking, Microsoft Word, Strategic Planning, Public Speaking, Event Planning, Leadership, Team Building
Education
Tennessee State University 2008 — 2016
Bachelor of Science (B.S.), Computer Science
Cigna August 2015 - Present
Cigna-HealthSpring June 2014 - August 2015
George Washington University September 2011 - May 2013
George Washington University September 2011 - May 2013
AIESEC United States January 2011 - December 2011
Skills
Qualitative Research, Qualitative Data, Microsoft Office, Microsoft Excel, Research, Public Speaking, PowerPoint, Social Media, Microsoft Word, Event Planning, Customer Service, Teamwork, Event Management, Nonprofits, International Relations, English, Project Management, C, Photoshop, Windows, C++, Editing, SQL, JavaScript, HTML, Java, InDesign, Matlab, Spanish, AutoCAD, Illustrator, Facebook, Teaching
Education
Wake Forest University 2013 — 2014
Master of Arts (M.A.), Management
The George Washington University 2011 — 2013
Master of Arts (M.A.), Medical Anthropology
The George Washington University 2007 — 2011
Bachelor of Science (B.S.), Biological Anthropology
Cigna-HealthSpring June 2014 - Present
Tarrant County April 2012 - Present
Youth Advocate Programs, Inc. July 2013 - July 2014
The Salvation Army October 2010 - August 2013
Girls Incorporated of Tarrant County July 2011 - December 2011
Mental Health and Mental Retardation of Tarrant County January 2009 - January 2011
Fabulous Female Expo 2011 - 2011
Skills
Community Outreach, Social Services, Teaching, PowerPoint, Volunteer Management, Spanish, Nonprofits, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Crisis Intervention, Case Management, Program Development, Self-driven, Teamwork, Cpr Certified, Creative Writing, Youth Mentoring, Fundraising, Word, Excel, Lesson Planning, First Aid, Customer Service, Event Planning, Leadership, Call Centers, Healthcare Management, Health Insurance, 10 Key, Outlook, Account Management, SPSS, Research, Public Speaking, Inventory Management, Invoicing, Optical Imaging, Loss Mitigation, Finance, Clerical Skills, Clerical Work, Medicaid, Service Coordination, Substance Abuse..., IBM AS/400, QNXT
Education
The University of Texas at Arlington 2009 — 2011
Bachelor's of Science, Social Work
Tarrant County College
Associates, of Arts
Cigna HealthSpring July 2012 - Present
American Home Patient June 2010 - July 2012
TEKsystems May 2008 - December 2009
Healthways October 2001 - May 2008
Bency & Associates May 1993 - July 2001
PNM Resources May 1991 - May 1993
Skills
SDLC, Healthcare Information..., Business Analysis, Process Improvement, Microsoft SQL Server, HIPAA, Business Intelligence, Requirements Analysis, SSRS, SQL, Data Warehousing, Databases, Database Design, Quality Assurance, Software Development, Requirements Gathering, Analysis, Testing, SSIS, EMR, Integration, Software Documentation, Troubleshooting, Strategic Planning, Data Integration, Performance Tuning, Oracle, Data Analysis, PL/SQL, Unix, Business Objects, Systems Analysis, Informatica, COBOL, Software Project..., ETL, Data Architecture, User Acceptance Testing, EHR, SharePoint
Education
Albuquerque Technical-Vocational Institute
Certification, computer technolgy
The University of New Mexico
BA, Secondary Education
Cigna-HealthSpring November 2012 - Present
NuScriptRX July 2009 - November 2012
Target June 2008 - July 2009
Skills
Clinical Pharmacy, Pharmacy, Medication Therapy..., Managed Care, Medicaid, Pharmacists, Pharmacy Benefit..., Medicare Part D, Healthcare Management, Healthcare, Medicare, Healthcare Information..., Pharmacy Automation, Hospitals
Education
University of Florida
Doctor of Pharmacy (Pharm.D.)
Tennessee Technological University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cigna-HealthSpring March 2014 - Present
Cigna-HealthSpring / Rezult Technologies September 2013 - March 2014
TEKSystems at HCA Physician Services April 2012 - September 2013
AuSableTech June 2007 - November 2012
Collabera/IBM/DOW Chemical December 2009 - April 2012
SumTotal Systems February 2008 - November 2008
QHR (Quorum Health Resources) September 2005 - November 2006
Digital Dog Inc March 2005 - September 2005
State of Tennessee - Department of Childrens Services February 1999 - March 2005
Independent Consultant December 1984 - March 1999
Skills
Microsoft SQL Server, Web Services, Web Applications, Software Development, C#, Databases, ASP.NET, .NET, Database Design, Oracle, JavaScript, Requirements Analysis, VB.NET, XML, Cloud Computing, Enterprise Software, Data Warehousing, ASP, IIS, Active Directory, XSLT, XHTML, SharePoint, VBScript, CSS, Graphics, Silverlight, Web Application Design, LINQ, Scrum, Visio, Microsoft Technologies, Architecture, Web Design, Mentoring, Online Marketing, Photography, Telecommunications, Team Leadership, Video, SSIS, SSRS, Atlassian JIRA, Workflow Management, Informatics, Agile Application..., Service Oriented..., Confluence, Agile Methodologies, windows server
Education
University of Florida 1987 — 1990
BS, Telecommunication
Santa Fe Community College 1984 — 1987
AS, Data Processing
Kirtland Community College 1977 — 1979
NA, Drafting & Design
Tractor Supply Company October 2014 - Present
Cigna-HealthSpring May 2013 - October 2014
HealthSpring August 2011 - May 2013
HealthSpring March 2010 - September 2011
Maxor Correctional Pharmacy Services January 2008 - March 2010
CHD Meridian May 2007 - January 2008
Epic Technologies, LLC 2000 - 2002
Skills
Security, Compliance, Audit, IAM, SOX, HIPAA, PCI DSS, Healthcare, Healthcare Information..., Insurance, Business Analysis, Data Analysis, Disaster Recovery, Problem Solving, Active Directory, Cisco, Identity & Access..., SQL, SQL Server, System Administration, Windows Server, Windows, VMware, Data Center, Troubleshooting, Budgeting, Integration, Process Improvement, Documentation, Auditing, Cisco Technologies, Microsoft SQL Server, Software Documentation, Information Security, Networking, DNS, Visio, Access, IT Operations
Education
Tennessee Technological University 2002 — 2006
BS, Management Information Systems
Tennessee Technological University - College of Business Administration 2002 — 2006
Business Management, Management Information Systems
Cigna-HealthSpring September 2013 - Present
Willis December 2011 - September 2013
Deloitte September 2000 - December 2011
Cracker Barrel August 1999 - September 2000
Clear Channel Communications August 1996 - August 1999
Tennessee Technological University August 1996 - August 1998
Skills
Testing, Quality Center, Quality Assurance, SDLC, SQL, Requirements Analysis, Software Quality..., User Acceptance Testing, Regression Testing, Requirements Gathering, Test Cases, Web Applications, Agile Methodologies, System Testing, Visio, SAP R/3, Mobile Applications, .NET, Test Planning, SharePoint, Internal Communications, Defect Tracking, Business Requirements, Integration Testing, Test Management, Scrum, Software Project..., Performance Testing, LoadRunner, Agile Testing, Functional Testing, U.S. Immigration, Manual Testing, Software Documentation, TFS, Agile Project Management, Agile, Diversity, Microsoft Test Manager, Test Complete
Education
Tennessee Technological University 1993 — 1996
M.A., English literature
Tennessee Technological University 1989 — 1993
B.A., English
Lebanon High School 1985 — 1989
HS Diploma
Cigna-HealthSpring May 2014 - Present
Cigna-HealthSpring August 2013 - February 2014
Daymar Institute 2010 - 2013
Prime Health Services 2009 - 2009
NISSAN Trading Corporation Americas 2007 - 2009
Healthways 2006 - 2007
Cinram 2003 - 2006
CNA Insurance/CNA Financial Corporation 1998 - 2003
Kohler Plumbing Co. 1995 - 1998
Fairmont State University 1994 - 1995
Skills
Team Building, Project Management, Customer Service, Cross-functional Team..., Leadership, Training, Management, Teaching, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Sales, Event Planning, Team Management, Analysis, Healthcare, Higher Education, Public Relations, Microsoft Excel, Staff Development, Leadership Development, Budgets, Team Leadership, Organizational..., Coaching, Change Management, Public Speaking, Nonprofits, Human Resources, Recruiting, Resume Writing, Time Management, Interviews, Research
Education
St. Mary's University 1991 — 1993
M.A., Industrial/Organizational Psychology
West Virginia University 1987 — 1991
B.A., Psychology
Cigna HealthSpring October 2009 - Present
WellCare September 2006 - September 2009
Centers for Medicare and Medicaid Services, DHHS January 2004 - August 2006
Skills
Managed Care, Healthcare, Cross-functional Team..., Medicare, Medicaid, Program Management, Health Insurance, Government, Team Building, Change Management, HIPAA, Healthcare Management, Healthcare Information..., Project Management, Leadership, Strategic Planning, Employee Benefits, Health Policy, Medicare Part D, Process Improvement, Healthcare Consulting, Executive Management, Insurance, Strategy, Healthcare Industry, HMO, Performance Improvement
Education
The George Washington University 1974 — 1978
MSA, Government Admistration
University of Maryland College Park 1969 — 1973
BS, Business
Cigna-HealthSpring June 2013 - Present
Goldstar Learning, Inc. October 2009 - June 2013
U.S. Environmental Protection Agency April 2009 - September 2009
IBM November 2005 - April 2009
ABN AMRO February 2000 - October 2005
McKinsey & Company January 1995 - December 1999
Skills
Lotus Notes, ITIL, Vendor Management, SharePoint, Software Documentation, System Administration, Networking, Troubleshooting, IT Operations, Information Technology, Integration, Data Center, Training, Windows Server, IT Service Management, Technical Support, Disaster Recovery, IT Management, Servers, Help Desk Support, System Deployment, Active Directory, XP, Technical Training, Instructor-led Training
Education
Southern Illinois University, Carbondale
Bachelor of Science (BS), Marketing, Computer Science
Cigna-HealthSpring December 2007 - June 2014
Journal Communications Inc. January 2007 - December 2007
Maybelle Carter Retirement Life Community August 2006 - December 2006
U.S. Representative Jim Cooper District Office June 2005 - August 2005
Skills
Customer Service, Event Planning, Microsoft Office, Public Speaking, Training, Project Management, Healthcare Information..., Legal Writing, Legal Advice, Budgets, PowerPoint, PeopleSoft, SharePoint, Leadership, Time Management
Education
Nashville School of Law 2010 — 2014
Doctor of Jurisprudence, Law
Tennessee Technological University 2002 — 2006
Bachelor of Science, Political Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Air Necessities, Inc. (NFP) April 2013 - Present
Cigna-HealthSpring December 2013 - November 2014
McKesson Health Solutions June 2006 - July 2011
McKesson 2006 - 2011
Cook County Bureau of Health Services February 2006 - June 2006
Centers for Medicare & Medicaid Services November 1998 - August 2002
American Bar Association March 1995 - October 1998
Chicago Department of Public Health 1996 - 1997
Skills
Psychotherapy, Case Managment, Program Development, Group Therapy, Community Outreach, Nonprofits, Mental Health, Public Speaking, Grant Writing, Crisis Intervention, Supervisory Skills, Teaching, Behavioral Health, Treatment, Mental Health Counseling, Motivational..., Conflict Resolution, Clinical Research, Case Management
Education
The University of Chicago 1995 — 1998
M.A., Social Work
The Ohio State University 1985 — 1989
B.S., English
Cigna-HealthSpring March 2011 - Present
Education
Texas A&M University 2004 — 2008
BBA, Accounting
Pasadena Insurance Agency (PIAI) March 2015 - July 2015
Universal American September 2014 - January 2015
Cigna-HealthSpring September 2009 - September 2014
Docu Data Solutions, Inc. March 2008 - September 2009
Skills
Marketing Strategy, Medicare, Healthcare, Team Building, Strategic Planning, Sales Management, Health Insurance, Account Management, Leadership, Managed Care, Sales, New Business Development, Medicaid, Employee Benefits
Education
Texas Tech University 1991 — 1994
BS, Communication Studies
Cigna-HealthSpring May 2014 - Present
UnitedHealthcare July 2011 - May 2014
UnitedHealthcare February 2010 - July 2011
The Guidance Center July 2009 - February 2010
Centerstone August 2001 - June 2009
Child & Family Tennessee May 1999 - July 2001
Centerstone 1995 - 1999
Skills
Behavioral Health, Family Therapy, Case Managment, Utilization Management, Group Therapy, Adolescents, CBT, Medicaid, Managed Care, Social Services, Crisis Intervention, Mental Health, Treatment, Healthcare, Program Development, Psychology, Case Management, Community Outreach, Solution Focused, Clinical Supervision, Crisis, Mental Health Counseling, Therapists, Motivational..., Nonprofits, Psychotherapy
Education
University of Tennessee, Nashville, School of Social Work 1996 — 1999
MSSW, Social Work
The University of Georgia 1990 — 1995
B.A., Psychology
TEGNA (formerly Gannett) June 2015 - Present
Baltimore County Public Schools August 2010 - July 2015
Cigna-HealthSpring June 2011 - August 2011
Bravo Health February 2010 - July 2010
T. Rowe Price August 2008 - August 2009
McCormick April 2007 - August 2008
Hershey Medical Center June 2003 - April 2007
Gannett May 2001 - June 2003
Gannett June 1999 - May 2001
Skills
Job Analysis, Deferred Compensation, Organizational..., Leadership, Human Resources, Leadership Development, Succession Planning, Employee Benefits, Employee Relations, Onboarding, HRIS, Organizational..., Talent Management
Education
The University of Tennessee at Chattanooga 1997 — 1999
MS, Industrial/Organizational Psychology
Shippensburg University of Pennsylvania 1993 — 1996
BA, Psychology (Industrial/Organizational concentration)
GSK July 2014 - Present
Cigna-HealthSpring July 2013 - July 2014
HealthSpring August 2010 - July 2013
ASCP 2009 - 2012
excelleRx 2005 - 2007
Skills
Pharmacists, Pharmacy, Medication Therapy..., Pharmacy Benefit..., Healthcare, Healthcare Information..., Nursing, Immunization, Health Information..., Informatics, Clinical Research, Managed Care, EHR, CPOE, Pharmacy Automation, Clinical Pharmacology, Healthcare Management, Disease Management, Medicare Part D, Patient Counseling
Education
Lipscomb University 2011 — 2012
Master of Science (M.S.), Health Care Informatics
University of Tennessee-Health Science Center 2000 — 2004
Doctor of Pharmacy (Pharm.D.), Pharmacy
Post Acute Network Solutions January 2013 - Present
Cigna-HealthSpring November 2003 - February 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2002 - December 2004
PhyCor, Inc. May 1999 - October 2002
WellMed Medical Management October 1995 - December 1999
Skills
Managed Care, Medicaid, Health Insurance, Insurance, Medicare, HMO, Hospitals, Health Policy, Healthcare Consulting, Healthcare, HIPAA, Healthcare Information..., Leadership, Strategic Planning, Healthcare Management, Healthcare Industry, Process Improvement, Team Building, Management
Education
The University of Texas Health Science Center at Houston 1983 — 1985
Master's degree, Health/Health Care Administration/Management
Cigna-HealthSpring June 2015 - Present
ReMed August 2012 - May 2014
Education
The Ohio State University 1995 — 1998
Bachelor of Science (B.S.), Social Work
Cigna-HealthSpring January 2015 - Present
Cigna-HealthSpring January 2012 - December 2014
HealthSpring August 2010 - February 2012
Superior Essex January 2005 - August 2010
Superior Essex January 2000 - December 2005
Milliken & Company January 1996 - December 1996
Skills
Program Management, Process Improvement, Business Analysis, Business Process..., Data Analysis, Process Engineering, Six Sigma, Lean Manufacturing, Project Management, Cross-functional Team..., Continuous Improvement, Analysis, Healthcare, Leadership, Software Documentation, Visio
Education
Tennessee Technological University 1994 — 1999
Engineering, Chemical Engineering
Cigna-HealthSpring March 2013 - Present
Cigna-HealthSpring August 2011 - March 2013
Ultimate Staffing "Cigna-HealthSpring" October 2010 - August 2011
US Census Bureau April 2010 - June 2010
UPS November 2009 - January 2010
Cedar Fair Entertainment Company (Dorney Park) September 2009 - November 2009
Vacation Charters Ltd. (Split Rock Resort & Golf Club) May 2009 - September 2009
Hershey Entertainment & Resorts May 2008 - August 2008
Slippery Rock University November 2004 - February 2006
Oak Hill Golf Club March 2000 - June 2003
Education
Slippery Rock University of Pennsylvania 2003 — 2009
Bachelor of Science, Resort Recreation & Tourism Management
Humana 2014 - Present
Cigna HealthSpring April 2007 - January 2014
Molina Healthcare of Ohio 2005 - 2007
UnitedHealthcare EverCare 2003 - 2005
HealthNow New York Inc. 2001 - 2003
Buss HealthCare Consulting 1998 - 2001
PacifiCare Health Systems 1985 - 1998
Skills
Managed Care, Healthcare Management, Health Insurance, Medicare Advantage, Medicaid Managed Care, IPA Management, HIPAA, Long-term Care, Healthcare Industry, Revenue Cycle, Leadership, Strategy, Health Policy, Data Analysis, Physicians, Network Development, Hospitals
Education
The Ohio State University
Master of Business Administration (MBA)
The University of Akron
BS/BA, Finance, General
Windsor Health Plan August 2012 - September 2013
Healthcare Development Resources, Tatum, Independent Consultant July 2008 - August 2012
Surface Medical Clinics June 2006 - June 2008
Cigna-HealthSpring January 2002 - May 2006
Baptist Hospital December 1998 - December 2001
BMJ Medical Management August 1997 - November 1998
InPhyNet Medical Management April 1994 - July 1997
Aetna August 1985 - March 1994
ANR Freight Systems January 1984 - July 1985
Bendix Commercial Vehicle Systems LLC October 1982 - December 1983
Skills
Healthcare, Hospitals, Medicaid, Healthcare Management, Strategic Planning, Medicare, New Business Development, Insurance, Health Policy, HIPAA, Team Building, Customer Service, Managed Care, Healthcare Industry, Utilization Management, Leadership, Credentialing, Practice Management, Contract Negotiation, Healthcare Information..., Healthcare Consulting, Disease Management, Network Development, Process Improvement, Revenue Cycle, Health Insurance, EMR, Account Management, Case Managment, Medicare Part D, Program Management, Project Management, HMO, Provider Relations, Physician Relations, Case Management, Physicians, Strategy
Education
The University of Georgia 1974 — 1978
BBA-Finance, Finance and Financial Management Services, 3.4
Nobilis Health Corp December 2013 - Present
Cigna-HealthSpring July 2012 - December 2013
The Kamikaze Kowgirls January 2006 - September 2011
Skills
Negotiation, Customer Service, Team Leadership, Self Starter, Mac, Sales Presentations, Independent, Hard Worker, Leadership, B2B, Management, Leadership Development, HIPAA, Public Speaking, New Business Development, Sales, Retail, Healthcare, Software, Sales Operations, Time Management, Strategic Planning, Training, Physician Relations, Medicare Advantage, Contract Negotiation, Excel, Microsoft Office, Territory Planning, Social Media Marketing, Entrepreneurship, Pc Software, Managed Care, Microsoft Excel
Education
Tarleton State University 2006 — 2008
Bachelor of Science (B.S.), Animal/Livestock Husbandry and Production
Weatherford College 2004 — 2006
Associate of Arts (A.A.), Organizational Communication, General
Keller high 2000 — 2003
College Preparation
Cigna-HealthSpring January 2015 - Present
AustinCSI July 2014 - January 2015
Dell August 2011 - February 2014
Dell January 2007 - August 2011
Deloitte September 2000 - January 2007
Skills
Business Analysis, Process Improvement, Change Management, Testing, Management, ERP, Leadership, Training, Product Management, Project Management, Program Management, Agile Methodologies, SDLC, Tax, Oracle
Education
The University of Dallas 2000 — 2002
Master of Business Administration (M.B.A.), Information Technology
St. Edward's University 1996 — 2000
Bachelor's Degree, Communication, General
UnitedHealth Group October 2014 - Present
Cigna - HealthSpring August 2012 - October 2014
Arcadian Health Plan July 2007 - July 2012
Good Shepherd Health System January 2002 - July 2007
Amil International January 1999 - January 2002
United Healthcare 1997 - 1997
Skills
Medicaid, Medicare, Healthcare Information..., HIPAA, Healthcare, Provider Relations, Managed Care, Hospitals, Physician Relations, Healthcare Management, Healthcare Industry, Health Insurance, Healthcare Consulting, Revenue Cycle, Network Development
Education
Texas State University 1995 — 1997
Bachelors, Health Care Administration
White Oak High School
Cigna-HealthSpring October 2014 - Present
Fundamental Clinical and Operational Services September 2012 - January 2014
Senior Care July 2010 - September 2012
Skills
Medical Terminology, Healthcare Management, Customer Service, Hospitals, Nursing, Healthcare
Education
Tarrant County College 2003 — 2004
St Joseph Vocational Nursing School 1972 — 1973
LVN Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Prospect Medical August 2013 - Present
Cigna-HealthSpring August 2008 - August 2013
WellMed Medical Management August 2004 - August 2009
Healthcare Consulting 2002 - 2004
Skills
Strategic Planning, Marketing, Management, Physicians, Managed Care, Network Development, Leadership, Healthcare, Healthcare Industry, Insurance, Healthcare Management, Provider Relations, Medicare, Business Analysis, Negotiation, Sales Operations, Process Improvement, Account Management, Healthcare Information..., Team Building, Program Management, Medicaid, Contract Negotiation, Recruiting, Strategy
Education
St. Philips College 2007 — 2011
Associate of Arts and Sciences (AAS), Culinary Arts/Nutrition
The University of Texas at San Antonio 1986 — 1991
Bachelor of Business Administration (BBA), Marketing/Management
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Cigna-HealthSpring June 2013 - Present
Cigna-HealthSpring October 2012 - June 2013
Bravo Health September 2010 - October 2012
IBM Global Services July 1998 - December 2009
Skills
Business Analysis
Education
The University of Dallas 2003 — 2006
Master's Degree, Business
Cigna-HealthSpring August 2014 - Present
AirHelp Home Medical Equipment and Supplies October 2008 - Present
Cigna-HealthSpring May 2013 - August 2014
Glenbrook Racquet Club September 2007 - June 2011
Skills
Leadership, Healthcare, Quality Management, Project Management, Durable Medical..., HIPAA, Business Development, SAP, Management, Strategy
Education
Northwestern University 2013 — 2013
PMP Certification, Project Management
DePaul University - Charles H. Kellstadt Graduate School of Business 2011 — 2013
MBA, Health Sector Management, Operations Management, 3.84
The Ohio State University 2003 — 2007
BSF, Finance
Molina Healthcare July 2014 - Present
University of Phoenix November 2010 - Present
Cigna-HealthSpring March 2012 - June 2014
Molina Healthcare May 2007 - March 2012
UnitedHealth Group November 2004 - March 2007
St. Luke's Hospital November 2003 - February 2006
Skills
Managed Care, Healthcare, Hospitals, Negotiation, Network Development, Provider Relations, HMO, Medicaid, Medicare, Healthcare Management, Health Insurance, Claim, Insurance, Contract Management, Medicaid Managed Care, Provider Network..., Provider Education, Healthcare Information..., Training, Process Improvement, Policy, HIPAA, EMR, Software Documentation, Physician Relations, Healthcare Industry, Physicians, Health Policy, PPO, Utilization Management, Healthcare Consulting, Medicare Part D, Practice Management, Medical Billing, EHR, Home Care, Disease Management, Long-term Care, CPT, HEDIS, Medical Terminology, Revenue Cycle Management, Claims Resolution, Health Education, Healthcare Reimbursement, Community Outreach, ICD-9, NCQA, Workers Compensation, Claims Management
Education
Texas Southern University 2004 — 2006
Master of Science (MS), Health Education and Promotion
Texas Southern University 1999 — 2004
BS, Health Care Administration
Cigna-HealthSpring December 2012 - Present
JaOres June 2011 - Present
Friends For Life February 2012 - October 2012
MPL Media November 1992 - January 2007
Skills
Customer Insight, Market Analysis, Employee Relations, Credit, Customer Service, Marketing Research, Microsoft Office, Business Strategy, Microsoft Word, Strategic Planning, Accounting, Marketing Strategy, Market Research, Account Management, Management, PowerPoint, Microsoft Excel, Finance, Data Analysis, Project Management, Qualitative Research, Leadership, Analysis, Research, Quantitative Research, Outlook, Data Entry, Administrative..., Training, Teamwork, Team Building, Invoicing, Event Planning, Administration
Education
The University of Memphis 2005 — 2008
BBA, Management, 3.53
Southwest Tennessee Community College
AAS, Business and Commerce - Management, 3.82
Cigna-HealthSpring July 2014 - Present
Dell November 2012 - July 2014
Verizon 2011 - 2012
ServiceSource February 2008 - January 2011
Skills
Territory Management, Territory Development, Report Writing, Business Analysis, Customer Retention, Customer Satisfaction, Client Liaison, Client Representation, Microsoft Excel, Salesforce.com, SaaS, CRM, Enterprise Software, Business Development, Data Analysis, Channel Partners, Social Networking, Solution Selling, Sales, Account Management, Sales Operations, Microsoft Office, Team Leadership, Customer Service, Direct Sales, Management, Sales Process, Training, Team Building
Education
The University of Tennessee at Chattanooga 2002 — 2007
Bachelor of Science, Psychology & Criminal Law
Cigna-HealthSpring January 2012 - Present
HealthSpring January 2011 - January 2012
KPMG January 2008 - January 2011
HealthSpring July 2007 - December 2008
Gulfquest May 2004 - June 2007
Skills
Leadership, Internal Audit, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Accounting, Sarbanes-Oxley, Internal Controls, Finance, Auditing, CPA, GAAP, General Ledger, SEC filings, Variance Analysis
Education
Texas A&M University 2000 — 2004
B.S., Economics
Cigna-HealthSpring March 2014 - Present
Cigna-HealthSpring October 2011 - March 2014
Capital One Auto Finance June 1998 - September 2010
Script Savvy May 2005 - February 2008
Skills
Call Centers, Time Management, Process Improvement, Loans, Credit, Customer Service, Financial Services, Outlook, Risk Management, Banking, Consumer Lending, Credit Analysis, Forecasting, Scheduling, Process Management, Technical Writing, Help Desk Support, Reporting & Analysis
Education
The University of Texas at Arlington 2015 — 2018
Management Information Systems, General
University of Phoenix 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Computer support, English, Psychology
Deloitte March 2015 - Present
Cigna-HealthSpring June 2014 - March 2015
BBVA Compass June 2013 - December 2013
First Tennessee Bank October 2012 - May 2013
Wells Fargo January 2011 - October 2012
ClubCorp June 2008 - December 2010
Skills
Testing, Java, SQL, Project Management, Requirements Analysis, Agile Methodologies, XML, Management, SDLC, Agile Project Management, User Acceptance Testing, Business Analysis, Software Project..., Requirements Gathering, Oracle
Education
The University of Texas at Dallas 2007 — 2009
Master's degree
HealthSpring January 2009 - Present
Cigna HealthSpring 2009 - 2014
Strategic Business Partners May 2006 - December 2009
Skills
HIPAA, Healthcare Information..., Software Documentation, System Administration, Medicare, Troubleshooting, Healthcare, Data Analysis, Healthcare Management, SSIS, Disaster Recovery, Active Directory, Process Improvement, Medical Coding, Crystal Reports, Citrix, Access, Systems Analysis, SSRS, Motivational Speaking, Consulting, Software Development, Software Project..., HEDIS, PowerPoint, Microsoft Word, Microsoft Excel, Medical Billing, Hospitals, Physician Relations, Healthcare Consulting, EMR, EMR Training, Practice Management, NextGen, Centricity, VFE, Coordination, Communication Skills, Managed Care, medical, Medical Records, Health Insurance, Commercial Insurance, Life Insurance, Property & Casualty..., Building Strong..., Revenue Analysis, Revenue Cycle, Clinical Content
Education
FCAHS
The University of Southern Mississippi
Cigna-HealthSpring July 2013 - Present
Cigna May 2010 - July 2013
Cigna February 2007 - May 2010
Skills
Insurance, Process Improvement, Health Insurance, Financial Analysis, Business Analysis, Microsoft Excel, Access, Change Management, Customer Service, Financial Reporting, Healthcare, Data Analysis, Risk Management, Employee Benefits, Visio, Requirements Analysis
Education
Springfield Technical Community College
Associate of Science (AS), Information Technology
Cigna-HealthSpring November 2012 - Present
HealthSpring's Living Well Clinic July 2012 - November 2012
HealthSpring June 2011 - June 2012
Kroger October 2009 - June 2011
Skills
Pharmacy, Pharmacists, Healthcare, Ambulatory Care, Immunization, Medication Therapy..., Pharmacy Automation, Pharmacy Benefit..., Medicare Part D, Managed Care, Community Pharmacy, Clinical Pharmacy, Disease Management, Patient Safety, BLS, Cpr Certified, Compounding, Clinical Research, Hospitals, Patient Counseling
Education
University of Houston 2005 — 2009
PharmD, Pharmacy
Tarleton State University 2000 — 2004
BS, Biology
Legal Intake Professionals July 2014 - Present
Cigna-HealthSpring January 2013 - April 2014
Cigna-HealthSpring August 2012 - January 2013
Alive Hospice October 2007 - April 2012
Skills
Microsoft Office, Healthcare Management, Clinical Research, Pediatrics, Cpr Certified, Nursing, Medicine, Hospitals, Healthcare, Home Care
Education
Tennessee State University
Cigna-HealthSpring June 2014 - Present
Texas Department of State Health Services September 2001 - Present
Social Work Home Health Consulting Services July 1967 - Present
RehabCare July 1997 - September 2001
Memorial Health System of East Texas December 1988 - June 1996
Skills
Team Leadership, Team Supervision, Community Outreach, Case Managment, Medical Social Work, Public Health, •An Experienced team..., •Analytic thinking,..., •Excellence Personal..., •Project management..., •Conflict resolution, •Adaptability and..., •Creative thinking and..., •Effective listening..., •Decision making and..., •Determination and..., Supervising, Social Services, Crisis Intervention, Case Management, Interventions, Event Planning, Mental Health, Microsoft Office, Training, Treatment
Education
LeTourneau University 2011 — 2013
Master of Arts (MA), Psychology
Stephen F. Austin State University 1985 — 1988
BSW-MSW, Social Work
San Jacinto College 1981 — 1985
Associate, Education
BlueCross BlueShield of Illinois July 2014 - Present
Cigna-HealthSpring May 2013 - July 2014
Illinois Primary Health Care Association December 2006 - May 2013
Illinois Office of the Governor January 2003 - December 2006
Office of the Speaker, Illinois House of Representatives August 2000 - December 2003
Education
University of Illinois at Urbana-Champaign 1999 — 2000
MHRIR, Labor Relations
Southern Illinois University, Carbondale 1994 — 1998
BA, Political Science
Cigna-HealthSpring June 2004 - Present
Memorial Herman - Memorial Cirty Hospital November 2003 - January 2004
Physicians Research Netowrk, Inc. January 2000 - December 2001
Skills
External Audit, E&M, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Intelicode - Coding..., QuickBooks, Accounts Payable, Accounts Receivable, Notary, Human Resources
Education
Sanford-Brown College-Houston 2008 — 2009
Certification, Medical Insurance Coding Specialist/Coder, 4.0
LaTourneau University - Houston, TX 2006 — 2007
Bachelor in Business Degree, 3.8
Eisenhower High School 1982 — 1986
High School Diploma
Cigna-HealthSpring June 2015 - Present
BAYADA Home Health Care June 2011 - May 2015
Pyramid Healthcare March 2008 - June 2011
Children's Home of York August 2005 - March 2008
Skills
Mental Health, Social Services, Case Managment, Adolescents, Psychology, Crisis Intervention, Program Development, Treatment, Family Therapy, Group Therapy, CBT, Mental Health Counseling, Counseling Psychology, Behavioral Health, Clinical Supervision, Nonprofits, Healthcare, Motivational..., Stress Management, Public Speaking, Clinical Research, Operations Management, Marketing, Budgets, Supervisory Skills, Strategic Planning, Human Resources, Project Management, Developmental..., Program Management, Community Outreach, Case Management, Elder Care, Interventions
Education
The University of Memphis 2015 — 2017
Master of Business Administration (M.B.A.)
University of Delaware 1993 — 1997
Bachelor of Arts (B.A.), Psychology
University of Delaware 1993 — 1997
Bachelor's degree
Cigna-HealthSpring May 2013 - Present
CIGNA Healthcare April 1995 - Present
All Arizona / Lemonbusters April 1990 - August 1997
Education
Gateway Community College 2007 — 2009
Nursing Science
Gateway Community College 2004 — 2006
Pre-Nursing Studies
The Bryman School of Arizona 1993 — 1995
Medical/Clinical Assistant
Cigna HealthSpring September 2014 - Present
At Home Healthcare May 2009 - September 2014
Texarkana Machine Inc March 2004 - May 2009
Billy Burns, MD Pediatrics September 1997 - October 2003
Skills
Healthcare, Healthcare Management, Nursing, Home Care, Hospitals, Customer Service, HIPAA, Leadership, Process Improvement, Budgets, Team Building, Pediatrics, Medication..., Medical Records, Microsoft Office, Utilization Management, Medicare, Disease Management, Microsoft Excel, Patient Advocacy, Nursing Education, Medical/Surgical, Wound Care, Medicine, Direct Patient Care
Education
Texarkana College 1996 — 1997
LVN, Nurse
Respiratory Care Consulting Services, Inc. January 1995 - Present
Cigna-HealthSpring January 2006 - Present
Dowin's Pediatric Clinic, P.C. January 2005 - Present
The Joint Commission October 2006 - May 2010
Innovex/Quintiles Transnational December 2002 - December 2004
Gatwick/Medtech Medical Company April 1992 - January 1995
Messick HomeCare January 1991 - April 1992
Education
Tennessee State University 1987 — 1989
Bachelor's Degree, Respiratory Therapy
University of Mississippi Medical Center 1983 — 1984
Respiratory Therapy Technician
Bird Institute of Biomedical Technology, Sandpoint, Idaho
Physical and Physiology Aspects of Intrapulmonary Percussive Ventilation
UBS Wealth Management January 2015 - July 2015
Cigna-HealthSpring September 2013 - January 2015
American General Life and Accident December 2007 - July 2013
MetLife Investors June 2002 - November 2007
American Republic Insurance Company December 1986 - June 2002
Skills
Financial Analysis, Insurance, Life Insurance, Underwriting, Disability Insurance, Commercial Insurance, Retirement Planning, Property & Casualty..., Strategic Financial..., Brokers, Risk Management, GAAP, Accounting, Financial Reporting, General Ledger, Accounts Payable
Education
Simpson College 1985 — 1994
Bachelor of Science, Accounting
American Institute of Business 1982 — 1984
Associate's degree, Accounting
Cigna-HealthSpring February 2014 - Present
Freelance Musician May 2009 - Present
NewPoint Learning Center Nashville May 2013 - December 2013
St. Andrews Sewanee School January 2012 - May 2013
Sewanee Music Dept. August 2009 - May 2013
Sewanee Summer Music Festival June 2012 - August 2012
Tuned In Broadcasting June 2011 - August 2011
Skills
Bass Guitar, Live Sound, Live Video Streaming, Java, LaTeX, Mathematica, Mathematics, Statistics, Eagle Scout, Tutoring, Music Education, Music Theory, Arranging Music, Leadership, Spanish-speaking, SOA Exam P, R, MS Office, Orchestration
Education
Sewanee-The University of the South 2009 — 2013
Bachelor of Arts, Mathematics; Music; Business Minor
Montgomery Bell Academy 2003 — 2009
Cigna-HealthSpring June 2014 - Present
Education
Trevecca Nazarene University 2014 — 2017
Doctor of Education (Ed.D.), Leadership and Professional Practice
Strayer University 2003 — 2005
Master of Business Administration (M.B.A.), Human Resources Management and Services
Berea College 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Cigna-HealthSpring May 2013 - Present
Skills
Insurance, Medicare, Customer Service, Medicaere Advantage...
Education
Stephen F. Austin State University 1988 — 1991
Bachelor of Arts (B.A.), Political Science and Government
Texas A&M University 1985 — 1988
Cigna-HealthSpring January 2013 - Present
Walgreens 2006 - 2011
Education
Tennessee State University 2013 — 2015
Biology, Pre-Pharmacy Studies
Cigna Healthspring February 2013 - Present
Cigna Healthspring February 2013 - Present
Skills
Medical Billing, insurance specialist, medical collections, 10 Key, Typing, Microsoft Word, Microsoft Excel
Education
Texas Southern University 1975 — 1976
Business Administration and Management, General/Accounting
Cigna-HealthSpring June 2014 - Present
Sitel August 2012 - June 2014
Sitel January 2012 - August 2012
Sitel January 2011 - January 2012
Interactive Data September 2008 - December 2009
South African Port Authorities January 2006 - December 2007
Skills
Access, Accounting, Accounts Receivable, Analysis, Budgets, Finance, Financial Analysis, Forecasting, Financial Reporting, Internal Controls, Leadership, Process Improvement, Sarbanes-Oxley Act
Education
Stellenbosch University/Universiteit Stellenbosch
Bachelor of Commerce (BCom), Finance and Financial Management Services
Cigna-HealthSpring September 2011 - Present
Remington College June 2006 - July 2009
Skills
Healthcare, Healthcare Management, Medicare, Managed Care, Healthcare Information..., Hospitals, HIPAA, Medicaid, EMR, Nursing, Clinical Research, EHR, Health Insurance, Process Improvement, Patient Safety, Revenue Cycle, Inpatient, Medical Terminology, Case Management, Microsoft Office, Leadership
Education
The American College 1987 — 1991
Bachelorâs Degree, Finance and Financial Management Services
University of South Alabama 1981 — 1983
BS, Accounting
Cigna-HealthSpring June 2013 - Present
Healthcare Staffing & Consultants,LLC December 2013 - March 2014
Amerigroup 2010 - 2013
Skills
Behavioral Health, Case Management, Mental Health, Psychotherapy, Crisis Intervention, Treatment, Medical Social Work, Motivational..., Medicaid, Healthcare, Social Services, Group Therapy, Clinical Research
Education
The University of Texas at Arlington 2005 — 2006
Master of Social Work (MSW), Direct Practice in Mental Health
Tarleton State University, Killeen Texas
Bachelor of Science (BS), Social Work
Cigna-HealthSpring June 2015 - Present
CVS Health June 2012 - August 2012
Tarrytown Pharmacy January 2011 - May 2011
Skills
Pharmacy
Education
The University of Texas at Austin 2011 — 2015
Doctor of Pharmacy (Pharm.D.), Pharmacy
Consulting January 2015 - Present
FirstCare Health Plans May 2013 - January 2015
Valley Baptist Health Plan April 2009 - May 2013
Aetna June 2008 - December 2008
Cigna-HealthSpring August 2006 - June 2008
HealthSmart Preferred Care November 1997 - May 2005
Education
Texas Tech University
Bachelor’s Degree, Political Science and Government