Cigna - HealthSpring
Industry: Company
DescriptionHeadquarters: Franklin, Tennessee, United States Founder: Herbert A Fritch Founded: 2000 Acquisition date: 24 October 2011 Parent organizations: Cigna, Connecticut General Corporation Subsidiaries: HealthSpring of Florida Inc, NewQuest, LLC,
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Cigna - HealthSpring Employees
Gorman Health Group August 2014 - Present
Cigna-HealthSpring November 2008 - June 2014
Vanderbilt University Medical Center 2000 - 2008
KPMG 1994 - 2000
Education
Purdue University 1989 — 1994
BS, Accounting
Cigna-HealthSpring May 2012 - Present
Bridgestone March 2010 - April 2012
Skills
Automotive, Customer Retention, Customer Satisfaction, Customer Service, Inventory Management, Management, Testing, Databases, Help Desk Support, Profit, Sales Management, Sales Process, Sales Operations, Sales, Automotive Aftermarket, Retail, Training, Team Leadership, Account Management, Business Analysis, Process Improvement, Leadership, Team Building, SDLC, Visio
Education
Middle Tennessee State University 2004 — 2009
Bachelor's Degree, French Language and Literature
Johns Hopkins University May 2015 - Present
Johns Hopkins University December 2014 - February 2015
U.S. Department of Labor January 2012 - August 2014
Cigna-HealthSpring June 2009 - November 2009
Prometric February 2007 - April 2009
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Data Analysis, Marketing Research, Editing, Event Management, Marketing Strategy, Public Speaking
Education
Morgan State University 2006 — 2012
Bachelor's Degree, Business Management, Minor in Marketing, 3.2
Cigna-HealthSpring February 2013 - July 2015
Windsor Health Plan January 2012 - September 2012
National College of Business & Technology May 2010 - November 2011
Walgreens May 1999 - May 2007
Skills
Microsoft Office, Pharmaceuticals, Medical, Medicaid, Medicare Part D, Sales Management, Medicine, Pharmacology, Pharmaceutical Industry, Prescription, Medication Therapy..., Clinical Pharmacology, Utilization Management, HIPAA, Healthcare Management, Pharmacy Practice, Patient Counseling, Medical Terminology, Regulatory Affairs, Pharmacists
Education
Purdue University 1994 — 1999
Bachelor of Science, Pharmacy
Cigna-HealthSpring May 2013 - Present
Southern Mississippi Planning and Development District July 1998 - May 2013
Wesley Medical Center January 1995 - June 1998
Skills
Case Managment, Home Care, Elder Care, Medicaid, Wound Care, IV, Direct Patient Care, Gerontology, Nursing, Utilization Management, Medical/Surgical, Acute Care, Patient Advocacy, Utilization Review, Nursing Process, Nursing Documentation, Medical Case Management, Infection Control, Healthcare Management, Inpatient, Disease Management, Nursing Education, ICU, Patient Safety, Legal Nurse Consulting, Registered Nurses, Critical Care, Certified Case Manager, Medication..., Patient Education, Medicare, BLS, Case Management, JCAHO, Quality Improvement, Medical-Surgical
Education
Pearl River Community College 1990 — 1992
Associates degree in Applied Scienc, Registered Nurse
LNC Stat
Advanced Legal Nurse Consultant, Legal nurse consulting
Forrest County Agricultural High School
Cigna-HealthSpring February 2013 - Present
TennCare January 2011 - January 2013
State of Tennessee - Department of Environment and Conservation February 2008 - January 2011
Skills
Auditing, Budgets, Government, Policy, Public Policy, State Government, Policy Analysis, Legislative Relations, Legislation, Economic Development, Public Administration, Nonprofits, Strategic Planning, Financial Reporting, Accounting, Medicaid, Program Evaluation, Program Development, Legislative Research, Non-profits, Financial Analysis, CPA, GAAP, Public Speaking, Leadership Development
Education
University of Tennessee-Knoxville 1999 — 2001
MPA, Public Administration
Middle Tennessee State University 1993 — 1996
B.S., Political Science
Uxbridge High School
Cigna-HealthSpring July 2014 - Present
VA Tennessee Valley Healthcare System June 2013 - June 2014
VA Tennessee Valley Healthcare System June 2012 - June 2013
Skills
Ambulatory Care, Geriatrics, Pharmacy, Healthcare, Clinical Pharmacy, Primary Care, Pharmacotherapy, Diabetes, Pharmacy Practice, Pharmacists, Hypertension
Education
University of Tennessee Health Science Center 2008 — 2012
Doctor of Pharmacy (Pharm.D.), Pharmacy
Middle Tennessee State University 2005 — 2008
Bachelor of Science (B.S.), Pre-Pharmacy Studies
Connect One Health February 2015 - Present
Cigna-HealthSpring February 2007 - March 2015
Bravo Health May 2005 - January 2007
Monumental Life Insurance 2004 - 2005
Iron Mountain Records Management January 2004 - June 2004
Corporate Express Office Suppier 2001 - 2004
Colonial Penn - GE Capital Financial Services 1998 - 2000
American Bankers Life Assurance Company of Florida 1989 - 1998
Skills
Managed Care, Healthcare, Medicare Advantage, Call Centers, Marketing, Process Improvement, Training, Health Insurance, Hospitals, Healthcare Management, Medicare, HIPAA, Sales Management, Project Management, Sales Presentations, Product Development, Exceptional People..., Relationship Management, Multi Tasking, Property & Casualty..., Claims Management, Sales Operations, Direct Sales, Insurance
Education
PA/NJ/MD/DE Insurance License for Life-Health-Property-Casualty
Penn State University
Monsignior Bonner (82)
St. Aloysius Academy ( 78 )
Cigna-HealthSpring May 2014 - Present
iostudio January 2014 - April 2014
iostudio June 2011 - January 2014
Apple Retail November 2006 - June 2011
Self Employed August 2005 - August 2006
Skills
Soundtrack Design, Production /..., Apple Hardware and..., iWork, iLife, Mac OS X, Mac OS X Server, Mac, Adobe Creative Suite, Logic Pro, Photoshop, Web Design, Final Cut Pro, Wordpress, Graphic Design, Social Media, Pro Tools, Video, Audio Engineering, Keynote, User Experience, Illustrator, Social Networking, OS X, Recording, Layout, Video Production, Art Direction, Music Production, iPod, Adobe Acrobat, Web Development, User Interface Design, Creative Direction, Mac OS, Apple Aperture, WordPress, Blogging, iPhone, iOS, Apple Certified, Facebook, Digital Photography, iTunes, InDesign, Aperture, Photography, HTML, Multimedia, iPhoto
Education
Middle Tennessee State University
Bachelor of Science, RIM Production & Technology • Minor in Mass Communications & Electronics
Cigna-HealthSpring January 2015 - Present
Cigna-HealthSpring June 2005 - January 2015
Word Entertainment July 2002 - December 2004
Skills
Excel, Writing Skills, Speech Writing, SQL, PowerPoint, Microsoft Office, Microsoft Publisher, Outlook, Mac, PeopleSoft, Microsoft Access, Resume Writing, Crystal Reports, Office Administration, Customer Service, Office Management, Microsoft Excel
Education
Oklahoma City University 1991 — 1995
Bachelor of Arts (BA), Mass Communication/Media Studies
Asurion November 2014 - Present
Cigna-HealthSpring September 2008 - October 2014
Cardinal Health April 2005 - October 2007
Sony/ATV February 2004 - April 2005
Skills
Accounting, Finance, Analysis, Financial Modeling, Financial Analysis, Customer Service, Leadership, Healthcare, Financial Reporting
Education
Oregon State University 1997 — 2001
Bachelor of Science (BS), Business Administration (Focus: Accounting, Minor: Economics)
NA January 2015 - Present
Cigna-HealthSpring August 2012 - December 2014
Hamilton-Ryker IT Solutions June 2012 - December 2013
Skills
T-SQL, C#, Object Oriented Design, Analytics, Research, Innovation, Informatics, Business Analysis
Education
Middle Tennessee State University 2006 — 2008
Master of Arts (M.A.), Economics
Middle Tennessee State University 2003 — 2006
Bachelor's degree, Economics
Trusted Senior Specialists, LLC January 2002 - Present
Co-Workers In Success 2002 - Present
Cigna-HealthSpring 2005 - Present
HealthSpring 2000 - Present
WellCare 2002 - Present
Other Medicare Insurance Carriers 2002 - Present
Bravo Health 2005 - May 2013
The College Fund December 1998 - December 2002
Skills
Medicare Supplements, Medicare, Long-term Care, Health Insurance, Insurance, Fixed Annuities, Life Insurance, Disability Insurance, Whole Life, Health Savings Accounts, Term Life Insurance, General Insurance, Critical Illness, Brokers, Accident, Small Business, Retirement, IRAs, Marketing, Employee Benefits, Retirement Planning, Financial Planners, Long Term Care Insurance, Property & Casualty..., Managed Care, Commercial Insurance, Universal Life, Underwriting, Umbrella Insurance, Legal Liability, 401k, Dentistry, Claim, Variable Annuities, Leadership, COBRA, Health Care Reform, Insurance Brokerage, Professional Liability, Workers Compensation, Buy-sell Agreements, Commercial Lines, Liability, 401k Rollovers, Estate Planning, Wealth, Series 6, Casualty, Agents, Group Insurance
Education
Missouri Western State University 1972 — 1974
In Results, Marketing
CareFirst BlueCross BlueShield February 2014 - Present
Cigna-HealthSpring July 2013 - February 2014
Signature Consulting Group March 2012 - July 2013
CareFirst BlueCross BlueShield February 2010 - March 2012
Park Heights Family Support Center August 2009 - December 2009
Skills
Healthcare Management, Healthcare Information..., Health Insurance, Healthcare Consulting, Compliance, Provider Relations, Web Site Editing, Project Management, Project Coordination, Federal Government, Quality Auditing, Customer Service, Claims Resolution, Government Contracting, Media Relations, Research, Auditing, Customer Satisfaction, Social Media, Web Content, Call Centers, Presentations, ICD-9, HCPCS, Medicare, Medical Billing, Medical Terminology, IT Solutions, IT Operations, Hands-on Training, Healthcare Reimbursement, Microsoft Office, PeopleSoft, Section 508, HIPAA, Healthcare, Healthcare Industry, Training, Claim, EHR
Education
Morgan State University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Cigna-HealthSpring April 2015 - Present
Onlife Health 2008 - March 2015
Gibson Brands, Inc. 1999 - 2008
Skills
Project Management, Administrative..., Software Development..., Strategic Planning, Budget Development, Quality Management, Business Analysis, Database Management, Database Development, Staff Supervision, Staff Training, Report Writing, Presentations, Documentation, Record Keeping, Agile Methodologies, Healthcare Management, Microsoft Project, Visio, Microsoft Office, Microsoft Dynamics GP, Microsoft SQL Server, Crystal Reports
Education
Middle Tennessee State University
Undergraduate Coursework
Cigna-HealthSpring March 2015 - Present
Memorial Hospital/Conifer Health Services August 2013 - March 2015
Erlanger Health System June 2012 - July 2013
Dalton/Whitfield Chamber of Commerce August 1994 - January 1996
Palm Beach Atlantic University August 1991 - May 1994
Northwest Georgia Bank 1987 - 1991
Skills
Microsoft Office, Healthcare Information..., HIPAA, Medical Coding, CPT, PowerPoint, Microsoft Word, Nonprofits, Customer Service, Microsoft Excel, Training, Hospitals, Marketing, Registered Health..., Centers for Medicare..., Medical Record Privacy..., ICD-9-CM, MS-DRG assignment, ICD-10, Health Record..., Centers for Medicare..., Tenn. Dept. of Health..., The Joint Commission..., HCPCS, Electronic Medical..., Communication Skills, Written & Oral..., Organizational..., Team Leadership, Leadership, Public Speaking, Healthcare, EMR, Management, Revenue Cycle, Healthcare Management, Medical Terminology, Medical Records, EHR, ICD-9, Medicare, Inpatient, Strategic Planning
Education
Chattanooga State Community College 2011 — 2013
Associate's degree in Applied Science, Health Information/Medical Records Technology/Technician, Graduate Spring 2013
Palm Beach Atlantic University-West Palm Beach 1992 — 1994
Master of Business Administration (MBA), Business Administration and Management, General, Graduate
The University of Tennessee at Chattanooga 1983 — 1985
Bachelor of Science (BS), Business Administration - Finance, Graduate
University of Alabama 1980 — 1982
Bachelor of Science, Health/Health Care Administration/Management, Transferred
Cigna-HealthSpring June 2015 - Present
Cigna-HealthSpring June 2015 - Present
CIGNA Global Insurance January 2012 - Present
Wilmington Trust August 2009 - September 2011
Delaware Investments May 2008 - August 2009
Smurfit-Stone Container Co April 2007 - March 2008
Applied Card Systems October 2006 - April 2007
Sr. Accountant February 2004 - October 2006
Iron Workers Bank May 2000 - February 2004
Skills
Accounting, Financial Reporting, Financial Analysis, Auditing, Financial Modeling, General Ledger, Sarbanes-Oxley Act, Risk Management, Mutual Funds, Banking, Budgets, Forecasting, Investments, Internal Controls, Financial Services, Finance, Analysis
Education
Neumann University 2003 — 2005
Bachelor of Science, Accounting; Accounting
Moscow University 1984 — 1991
Masters, Business, Information Science
AMERICAN BANKING ASSOCIATION
Diploma, Accounting
Cigna-HealthSpring May 2014 - Present
Rite Aid May 2013 - Present
Northwest Hospital November 2012 - May 2013
Bravo Health February 2009 - August 2009
Skills
Certified Immunizer, Clinical Pharmacy, Medication Therapy..., Patient Counseling, Pharmacy, Pharmacists, Pharmacy Benefit..., Pharmacy Automation, Community Pharmacy, Immunization, Medicare Part D, Compounding, Pharmacy Practice
Education
Notre Dame of Maryland University 2009 — 2013
Doctor of Pharmacy (PharmD), Pharmacy
Towson University 2006 — 2008
Bachelor of Science (BS), Biochemistry and Molecular Biology
Cigna-HealthSpring August 2012 - Present
Mercy Health Plan / Coventry Health Care December 2008 - June 2012
Mercer June 2006 - December 2008
Kaiser Permanente June 2003 - June 2006
Lloyds TSB 2000 - 2001
Skills
SAS, Data Analysis, Actuarial Science, Microsoft Excel, Health Insurance, Medicare Bid Submission, Medicare
Education
University of St. Andrews 1991 — 1995
Master of Science (MS), Mathematics
The Robert Gordon University 1995 — 1997
Master of Science (MS), Petroleum Engineering
Cigna-HealthSpring June 2014 - Present
Lincoln Financial April 2012 - May 2014
Harvesters: Community Food Network December 2011 - December 2011
United States Marine Corps 2001 - 2004
Skills
Microsoft Office, Excel, Word, Access, Outlook, ESRI, ArcGIS, ERDAS Imagine, SQL, Microsoft Word, Microsoft Excel, Troubleshooting, Training, Leadership, Insurance, Business Analysis, Nonprofits, Team Building, Analysis, GIS, Program Management, Process Improvement, Management, Data Analysis, Team Leadership
Education
Park University 2008 — 2011
Bachelor of Science, Business Management, 3.8 GPA
Park University 2008 — 2011
Bachelor of Science, Finance, 3.8 GPA
Park University 2008 — 2011
Associate of Science, Accounting, 3.8 GPA
Cigna-HealthSpring July 2014 - Present
CIGNA May 2013 - July 2014
Cardinal Health July 2011 - March 2013
Cardinal Health November 2010 - July 2011
Cardinal Health July 2010 - October 2010
Chicago Urban League June 2009 - August 2009
Navigant June 2008 - August 2008
Skills
Customer Service, Sales, Marketing, Microsoft Office, Strategic Planning, Sales Operations, Competitive Analysis, Leadership, Selling, Account Management, PowerPoint, Healthcare, Training, Salesforce.com
Education
Northwestern University 2006 — 2010
Bachelor's of Science, Learning Organizational Change
Providence-St. Mel High School 2002 — 2006
Cigna-HealthSpring 2008 - Present
Vanderbilt University Medical Center 2002 - 2008
The Surgical Clinic 1995 - 2002
Belhaven University 1984 - 1984
Madison-Ridgeland Academy 1983 - 1984
Canton Animal Hospital LLC 1973 - 1980
Skills
Board Certified, Diplomate
Education
Vanderbilt University School of Medicine 1990 — 1995
Post Graduate Training, Internship, Resident, Chief Resident, General Surgery
University of Mississippi
Doctor of Medicine (M.D.)
Millsaps College
Bachelor of Science (B.S.), Chemistry
Cigna-HealthSpring October 2012 - Present
Bravo Health Advanced Care Center December 2009 - October 2012
Pennsylvania Institute of Technology February 2007 - December 2009
Skills
Medical Terminology, Health Insurance, Records Management, Medical Records, Medical Coding, Medical Billing, Referrals, Medical Education, Resourceful..., Highly Reliable, Communication Skills, Pay Close Attention to..., Multitasking Skills, Microsoft Office, Office Administration, Registration Services, Dedicated Professional, Phone Etiquette, Multi-line Phone, Medicare, Medicaid, Adaptable to Changes, CMS, QNXT, NextGen, Centricity, IDX, CCMS
Education
University of Phoenix
Bachelor of Science (BS), Health/Health Care Administration/Management
Pennsylvania Institute of Technology
Associate of Science (AS), Allied Health Technology, 4.0
Cigna-HealthSpring 2009 - Present
American Red Cross 2006 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Peirce College 2006 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Peirce College 2006 — 2012
Cigna-HealthSpring December 2014 - Present
Univita Health Inc/LTCG April 2013 - December 2014
Vanderbilt University Medical Center June 2012 - October 2013
DaVita May 2007 - April 2013
Skills
Typing, Creative Writing, Crisis Intervention, Health Insurance, Patient Advocacy, Group Presentations, Goal Development, Motivational..., Assessment, Social Services, Mental Health, Counseling, Supervisory Skills, Medical Social Work, Treatment, Insurance, Healthcare, Microsoft Office, Case Management, Clinical, Adults, Writing, Excel, Public Speaking, Word, Coaching, Teaching, PowerPoint, Problem Solving, Health, Mentoring, Counselling, Conflict Resolution, Documentation, Leadership Development, Medicaid, Interviewing, Referrals, Outlook, Medicare, Dialysis, Case Managment, Clinical Research, Psychotherapy, Inpatient, Health Education, Care Planning, Elder Care, Peritoneal Dialysis, Patient Safety
Education
University of Tennessee-Knoxville 2006 — 2007
Masters of Science in Social Work, Social Work
Middle Tennessee State University 2001 — 2005
Bachelor of Science in Social Work, Social Work
Cigna-HealthSpring 2012 - Present
HealthSpring May 2004 - 2012
A. O. Smith Corporation February 1998 - May 2004
Poulan Weed Eater February 1992 - January 1998
General Electric May 1989 - February 1992
Skills
Onboarding, Employee Relations, Deferred Compensation, Talent Acquisition, Employee Benefits, Workforce Planning, HRIS, Benefits Administration, Succession Planning, Recruiting, Performance Management, Human Resources, Organizational..., Employee Engagement, Leadership Development, HR Policies, Conflict Resolution, Benefits Negotiation, Executive Coaching, Change Management, Coaching, Employee Training, Staff Development, Career Development, FMLA, Organizational..., Team Building, Strategic Planning, Leadership, Applicant Tracking..., Personnel Management, Talent Management, Training, Organizational Design
Education
Northwestern State University 1985 — 1989
Bachelor of Science, Business Administraton
UnitedHealth Group August 2015 - Present
Optum Health Services (Canada) Ltd. September 2014 - Present
Cigna-HealthSpring April 2014 - May 2014
HP Education Services April 2013 - January 2014
Collin College 2013 - 2014
TrainingFolks August 2012 - December 2012
The Training Associates January 2011 - September 2012
THE PATHFINDER GROUP, LLC. May 2008 - July 2009
TCCD: Transitional Skills Advisory Board 2006 - 2009
The Financial Process Group March 2006 - November 2007
Skills
Technical Training, Instructional Design, Coaching, Training Delivery, Leadership Development, Instructor-led Training, Adult Education, Performance Consulting, Blended Learning, Needs Analysis, Software Training, Hands-on Training, Workshop Facilitation, Training, E-Learning, Soft Skills, Performance Management, Program Management, Employee Training, Change Management, Talent Management, Onboarding, Performance Improvement, Organizational..., Recruiting, Career Development, Learning Management, Captivate, Learning Management..., Executive Coaching, Consulting, Staff Development, Organizational..., Organizational Learning, Management Development, Employee Engagement, ADDIE, Virtual Training, Conflict Resolution, Trainers, Business Coaching, Personal Development, WebEx, Resume Writing, Succession Planning, MBTI, Training Facilitation, Team Building, Interviews, Adult Learning Theory
Education
The American College 1989 — 1994
Chartered Life Underwriter Designation, Insurance
American College 1987 — 1994
Charter Life Underwriter Designation, Insurance
Milligan College
BS, Health, Phys.Ed and Rec.
Pittsburg State University
Masters, Education
Cigna-HealthSpring April 2011 - Present
iSite Technologies Inc October 2009 - March 2011
American Solutions Inc. January 2008 - September 2009
Skills
Data Analysis, Metadata Management, Database Design, Erwin, Data Governance, Data Management, InfoSphere, Data Warehousing, Oracle, Data Modeling, ETL, SDLC, Software Documentation, OLAP, Integration, Data Architecture, Databases, SQL, Requirements Analysis
Education
The University of Memphis 2006 — 2007
Master of Science in Business Administration, Management Information Systems
Osmania University 2001 — 2004
Bachelor of Engineering, Mechanical
Cigna-HealthSpring April 2015 - Present
Conexess Group - contracted to Cigna-HealthSpring July 2014 - April 2015
ProfitStars September 2011 - May 2014
ProfitStars May 2007 - September 2011
ITT Technical Institute December 2006 - July 2008
Zycron January 2006 - May 2007
Applied Signal Technology January 2000 - March 2005
Randstad December 1995 - January 2000
Rancon, Inc. August 1987 - December 1994
Gould Electric, Inc. (Pacific Beach, California) February 1981 - August 1987
Skills
Agile Methodologies, Scrum, Software Development, C#, Databases, Software Engineering, SDLC, .NET, Unix, Product Development, Testing, Linux, Requirements Analysis, Microsoft SQL Server, Windows, Quality Assurance, SQL, IIS, Software Documentation, Music, Tenor Saxophone, Alto Saxophone, Alto Flute, Baritone Saxophone, Soprano Saxophone, Singing, Wind Synthesizer, Akai EWI, Yamaha WX5, Oracle PL/SQL..., Oracle, C++, Software Design, Test Driven Development, Visual Studio, T-SQL, WCF, ASP.NET, Design Patterns, Powershell, Continuous Integration, Automation
Education
San Diego State University-California State University 1980 — 1989
Bachelor of Arts (A.B.), Computer Science
Chesapeake Urology Associates/Continence Center May 2014 - Present
Cigna-HealthSpring June 2013 - May 2014
LifeBridge Health August 2003 - June 2013
Greater Baltimore Medical Center February 2000 - August 2003
NeighborCare Home Medical, LLC December 1996 - February 2000
Clincal Associates, P.A. May 1995 - December 1996
Skills
HIPAA, Medical Coding, Medicine, Pediatrics, Surgery, Medical Billing, CPT, Medical Terminology, ICD-9, Revenue Cycle, Medical Records, Medicare, HCC Coding
Education
Ohio Christian University 2014 — 2016
Associate of Arts (A.A.), Health/Health Care Administration/Management
Coding Academy of America 2005 — 2006
Certificate, Medical Coding Specialist/Coder
The Medix School 1992 — 1993
Certificate, Medical Office Management/Administration
Milford Mill Senior High School 1984 — 1988
Diploma, Standard Education
Cigna-HealthSpring August 2014 - Present
Asurion October 2010 - August 2014
Asurion August 2008 - October 2010
Gallagher Financial Systems July 2005 - June 2008
Progeny Marketing Innovations 1999 - 2006
Affinion Group August 1999 - July 2005
Union Planters Bank August 1998 - August 1999
Skills
SQL, C#, Requirements Gathering, Visual Basic, SDLC, Microsoft SQL Server, Business Analysis, Program Management, Leadership, Software Development, Business Process, CRM, Process Improvement, Agile Methodologies, Requirements Analysis, Visio, Quality Assurance, Management, Analysis, Software Project...
Education
Middle Tennessee State University 2003 — 2005
MBA, Business and Marketing
Middle Tennessee State University 1995 — 2000
BBA, Computer Information Systems
Anthem, Inc. January 2015 - Present
Cigna-HealthSpring December 2011 - January 2015
McKesson Health Solutions September 2010 - December 2011
Skills
Business Analysis, ERP, Microsoft Office, Microsoft Excel, Process Improvement, Medicaid, Software Documentation, Visio, SDLC, Healthcare, Project Management, Healthcare Management, Customer Service, Medicare, Business Development, System Administration, Health Insurance, Networking, Account Management, Healthcare Information..., Data Analysis, Management, Management Consulting, SQL, Managed Care, Access, Analysis, PowerPoint, Leadership, SharePoint, Consulting, Strategic Planning, Strategy
Education
Villanova University
Masters Certificate, Six Sigma
Monmouth University
B.S., Business and Information Technology
Cigna-HealthSpring November 2014 - Present
CIGNA May 2012 - October 2014
KPMG July 2011 - May 2012
KPMG September 2009 - July 2011
KPMG June 2008 - August 2008
Skills
IFRS, Sarbanes-Oxley Act, Auditing, Financial Reporting, Internal Controls, GAAP, External Audit, Accounting, Insurance, Analysis, Statutory Accounting, Financial Analysis, US GAAP, Finance, Microsoft Excel
Education
Penn State University 2005 — 2009
B.S., Accounting
Cigna-HealthSpring July 2015 - Present
Lake Providence Missionary Baptist Church May 1998 - Present
Bobby Jones Gospel (BET) May 2005 - September 2005
Bloomfield Baptist Church May 1996 - May 1998
Lake Providence Missionary Baptist Church April 1995 - April 1996
Skills
Music, Vocal, Musicians, Music Production, Musical Theatre, Songs, Choral, Music Publishing, Record Labels, Music Industry, Recording, Songwriting, Church Music, Event Management, Composition, Keyboards, Entertainment, Audio Engineering, Pro Tools, Teaching, Singing, Photography, Portrait Photography, Fashion Photography
Education
The University of Memphis
Music Performance/Business
ITT-Tech Institution
Associate's degree, Information Technology
Middle Tennessee State University
Music Performance/Business
Middle Tennessee State University
Music Business/Performance
IMS Benefits January 2013 - Present
Adam Hatlley Audio Engineer August 1995 - Present
Cigna-HealthSpring September 2012 - January 2013
Belmont Church April 2001 - May 2010
Hamstein Cumberland Publishing January 1994 - August 1998
Sixteenth Avenue Sound Sound Studio January 1995 - December 1997
Skills
Music Production, Senior Products, Health Insurance, Studio Recording, Live Recording, Live Sound, Music Publishing, Sound Design, Acoustic design, Pro Tools, Music Industry, Songs, Recording, Singing, Composition, Acoustics, Entertainment, Sound
Education
Middle Tennessee State University 1990 — 1993
Bachelor of Science (BS), Mass Communication/Recording Industry Technology
University of South Carolina Upstate 1986 — 1989
Undergrad general requirements, Individual studies
Cigna-HealthSpring January 2007 - Present
Bravo Health @HealthSpring Co. January 2007 - March 2009
Great-West Life March 1999 - January 2007
Frankford Hospital March 1994 - December 1999
Skills
Healthcare Information..., Healthcare, Healthcare Management, EMR, Medicare, Hospitals, Managed Care, Process Improvement, EHR, Software Documentation, SharePoint, Data Analysis, Medicine, Microsoft Office, Microsoft Excel, PowerPoint, Provider Relations, Inpatient
Education
Temple University 1990 — 1991
Organizational Communication, General
Montgomery County Community College 1986 — 1988
Associate's degree, Communication, General
Cigna-HealthSpring December 2011 - Present
Blue Cross Blue Sheild of Florida May 2010 - December 2011
BlueCross BlueShield of Florida September 2007 - May 2010
Skills
PeopleSoft, Billing, Payroll Processing, Payroll, Process Improvement, Team Building, Healthcare, Microsoft Excel, Training, Employee Benefits, Strategic Planning, Budgets, Analysis, Invoicing, Human Resources, Leadership, Recruiting, Public Speaking, Insurance, Microsoft Word, Inventory Management, Time Management, Customer Service, Financial Analysis, Management, Data Entry, Sales, Access, Microsoft Office, Vendor Management, Change Management, Performance Management, Accounts Receivable, PowerPoint, Quality Auditing, Leadership Development, System Administration
Education
University of North Florida 2005 — 2007
Master of Business Administration (MBA), General Business
Samford University 1998 — 2000
Bachelor of Arts, Sociology and Computer Science
San Jacinto College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Mathematics
Cigna-HealthSpring February 2015 - Present
Cigna-HealthSpring February 2015 - Present
ARx August 2011 - February 2015
State of Tennessee January 2003 - August 2011
Retail Brand Alliance 2005 - 2010
Saturn Corporation August 1997 - August 1999
Skills
Process Improvement, Public Speaking, Management, Coaching, Healthcare, Staff Development, Purchasing, Social Media Marketing, Microsoft Excel, Teaching, Training, Operations Management, Policy, Team Building, Customer Service, Leadership, Microsoft Office, Nonprofits, Program Management, Strategic Planning
Education
Tennessee State University 2008 — 2010
MPA, Health Administration and Planning / Non-Profit Management
Middle Tennessee State University 1993 — 1996
B.S. Mass Communications, Radio, Television, and Photography Production
Chattanooga School for the Arts and Sciences 1986 — 1991
High School, Music, Theater
Freedom Pharmaceuticals November 2014 - Present
QuickCareRx July 2014 - November 2014
Pharmacy Link, Inc October 2012 - July 2014
Walmart December 2011 - October 2012
Cigna-HealthSpring May 2009 - December 2011
CVS Pharmacy July 2007 - March 2010
Blue Cross and Blue Shield of Alabama July 2007 - June 2008
Skills
Pharmacy, pharmacists, Clinical Pharmacy, Managed Care, Commercial Insurance, Medicare Part D, Formulary, Pharmacy Benefit..., Medicare Prescription..., Health Insurance, Healthcare Management, Benefits Administration, Benefit Cost Analysis, Data Analysis, Data Management, Medication Therapy..., Clinical Outcomes, Pharmaceutical Industry, Rebates, Product Development, Healthcare Information..., EMR, Community Pharmacy, Compounding
Education
Samford University, McWhorter School of Pharmacy 2003 — 2007
Doctor of Pharmacy (Pharm.D.)
Samford University 2001 — 2003
Doctor of Pharmacy (PharmD), Pre-Pharmacy Curriculum
Cigna Healthspring January 2014 - Present
Cigna-HealthSpring 2010 - December 2013
Bravo Health October 2010 - December 2012
Bon Secours Health System December 2009 - October 2010
St. Cloud Hospital/ Centracare Health October 2008 - December 2009
Cambridge Medical Center/ Allina Health System July 2005 - October 2008
Cambridge Medical Center/Allina Health System July 2005 - October 2008
Skills
Utilization Management, Medicare, Managed Care, Healthcare, Physicians, Provider Relations, Internal Medicine, Healthcare Industry, Network Development, Inpatient, Palliative Care, Home Care, Acute Care, Epidemiology, EMR, Healthcare Management, Healthcare Consulting, Clinical Research, Medicine, Medicaid, HIPAA, Hospitals, Disease Management, Healthcare Information..., Public Health, Strategic Planning, Physician Relations, Quality Improvement, EHR, Board Certified
Education
Philadelphia College of Osteopathic Medicine 1993 — 1997
Doctor of Osteopathic Medicine, Medicine
Lankenau Hospital, Philadelphia Pa
Internal Medicine Residency, Internal Medicine
University of Minnesota-Twin Cities
Fellowship, Vascular Medicine and Clinical Research
University of Minnesota-Twin Cities
Fellowship, Thrombosis and Hemostasis
The Retina Group of Washington April 2014 - Present
Cigna-HealthSpring September 2013 - April 2014
Omnicare Inc. 2010 - 2013
CVS Caremark Corporation January 2010 - October 2010
Skills
Medicare Part D, Medical Terminology, Lifesciences, Cpr Certified, Medicare, HIPAA, Healthcare, Insurance, Long-term Care, Managed Care, Pharmacy, Pharmacy Automation, Pharmacy Benefit...
Education
Prince George's Community College 2010 — 2013
Emergency Medical Technician, 4.0
Xavier University of Louisiana 2005 — 2009
Bachelor of Science (B.S.), Biology, Chemistry Minor
Cigna-HealthSpring February 2015 - Present
Xerox December 2013 - February 2015
AT&T Mobility December 1993 - May 2013
Suntrust Bank June 1995 - February 2001
Genesco April 1991 - December 1993
Skills
Advertising, QuarkXPress, Graphic Design, Illustrator, Photoshop, CSS, Illustration, Adobe Acrobat, Microsoft Office, Typography, Creative Direction, Retail Sales, Adobe Creative Suite, Ten Key, Sales Management, Graphics, Layout, Brochures, Logo Design, Art Direction, Posters, Photography, Employee Training, Art, Dreamweaver, Corporate Identity, Image Manipulation, InDesign, Direct Mail, Flash Animation, Flash, Brand Development, Creative Strategy, Microsoft Word, Packaging, Visual Communication, Web Design, Business Cards, Copywriting, Drawing, Pre-press, SEO, Publishing, Banners, Online Marketing, Interaction Design, Painting, Collateral
Education
Middle Tennessee State University 1985 — 1989
Bachelor of Science (B.S.), Fashion Merchandising /Art, 3.07
Cigna-HealthSpring September 2013 - Present
Robert Half Management Resources February 2013 - September 2013
CGS Administrators, LLC July 2008 - January 2013
Bechtel Corporation July 2007 - June 2008
Bechtel Corporation January 2003 - June 2007
Bechtel Corporation April 2000 - December 2002
Bechtel Jacobs April 1998 - March 2000
Skills
TeamMate, Oracle Financial, Train Employees, Analysis, Six Sigma, Plannning, Management, Compliance, Leadership, Teamwork, Attentiveness to Detail, Federal Contracts, Accounting, Deltek, Costpoint, Microsoft Word, Budgets, Auditing, Training
Education
Pellissippi State Community College 1989 — 1994
Associate's degree, Computerized Accounting
Cigna-HealthSpring August 2013 - May 2014
Lowe's Companies, Inc. February 2013 - July 2013
HealthSpring May 2012 - January 2013
Lowe's Home Improvement February 2011 - May 2012
Lowe's Home Improvement August 2008 - February 2011
Skills
Security, Microsoft Office, Access Control, Access, Management, Troubleshooting, Computer Hardware, Team Building, Networking, Windows 7, Process Scheduler, Active Directory, Windows, Windows XP, Policy, Software Documentation, Team Leadership
Education
Middle Tennessee State University 2009 — 2013
Cigna-HealthSpring November 2009 - Present
Cigna-HealthSpring November 2009 - Present
Skills
Insurance, Managed Care, Medicare, Property & Casualty..., HMO, Public Speaking, Long-term Care, Retirement, Health Insurance, Workers Compensation, Employee Benefits, Disability Insurance, Life Insurance, Fixed Annuities, Healthcare, Sales, HIPAA, Underwriting, Small Business, General Insurance
Education
John Overton High School
Middle Tennessee State University
Business Administration
Santander Consumer USA Inc. July 2015 - Present
Santander Consumer USA Inc. October 2013 - July 2015
Cigna-HealthSpring August 2011 - September 2013
Coyote Logistics January 2010 - July 2011
Skills
Financial Analysis, Pricing, Accounts Payable, Financial Reporting, Accounting, General Ledger, Accounts Receivable, Forecasting, Cash Management, Financial Accounting, GAAP, Journal Entries, Variance Analysis, Account Reconciliation, Analysis
Education
Samford University 2005 — 2009
Bachelor of Science in Business Administration, Accounting
Cigna-HealthSpring July 2012 - November 2013
HealthSpring May 2011 - July 2012
Centers for Medicare & Medicaid Services August 2010 - May 2011
District of Columbia Department of Health Care Finance February 2009 - August 2010
Executive Office of the Mayor December 2007 - February 2009
Skills
Medicaid, Medicare, Health Insurance, Legislative Relations, Managed Care, Healthcare, Health Policy, Policy, Medical Compliance, Program Management, Corporate Governance, Research
Education
Saint Louis University School of Law 2004 — 2007
JD, Health Law Certificate
University of Missouri-Columbia 2000 — 2003
BA, Biology
Cigna-HealthSpring August 2014 - April 2015
HealthSpring September 2012 - August 2014
Carrabba's Italian Grill December 2005 - September 2012
LDJ Properties October 2004 - December 2005
Dell Computers Inc April 2004 - October 2004
Outback Steakhouse May 1999 - April 2004
Skills
Customer Service, Purchasing, Excel, Word, Inventory Management, Microsoft Office, Customer Relations, Access, PowerPoint, Coaching, Budgeting, Research, Time Management, Problem Solving, Employee Relations, Planning, Team Building, Microsoft Excel, Management
Education
Middle Tennessee State University 2008 — 2010
MBA, Health Care Administration
University of Kentucky 2000 — 2003
BBA, Finance
Cigna-HealthSpring August 2012 - Present
Skills
Customer Service, Call Centers, Customer Experience, Microsoft Word, Troubleshooting, Team Building, Outlook, Customer Satisfaction, Telecommunications, PowerPoint, Leadership, Microsoft Excel, Software Documentation, Event Planning, Public Speaking
Education
Middle Tennessee State University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Dispensary of Hope December 2014 - Present
Cigna-HealthSpring October 2013 - December 2014
Nashville Predators July 2008 - July 2013
Nationwide Insurance October 2008 - January 2013
Skills
Customer Service, Sales, Fitness, Management, CRM, Microsoft Excel, New Business Development, Property & Casualty..., Social Networking, Price Quotes, Exercise Physiology, Cold Calling, Group Fitness, Personal Training, Training, Insurance, Office Management, High Quality Standards, Detailed Organization, Interpersonal..., Driving Business Growth, Solutions Marketing, Word Processing, Healthcare, Umbrella Insurance, Wellness, Strength Training, Claim, Nutrition, Kinesiology, Exercise Prescription, Health Education, Health Insurance, Pharmaceutical Industry, Account Management, Salesforce.com, Project Management, InDesign, Microsoft Office
Education
Middle Tennessee State University 2004 — 2008
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Hendersonville High School 2000 — 2004
Stay at Home Mom and College Student November 2008 - Present
Cigna-HealthSpring February 2007 - November 2008
Aveta August 2006 - February 2007
UCare October 2002 - August 2006
Bridges September 2001 - October 2002
Skills
Microsoft Office, Customer Service, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Management, Project Management, Training
Education
Oakton Community College 2010 — 2018
Physical Therapy/Therapist
Wisconsin Indianhead Technical College 2000 — 2000
Certified Nursing Assistant, Pre-Nursing Studies
Metro Govt Nashville & Davidsn July 2015 - Present
Wallenius Wilhelmsen Logistics June 2014 - Present
Tennessee General Assembly December 2012 - May 2014
Cigna-HealthSpring October 2013 - December 2013
On the Case with Paula Zahn April 2013 - April 2013
Nashville Country Club March 2012 - March 2013
Genesis Academy November 2012 - December 2012
Digital Kitchen September 2012 - September 2012
National Geographic Nautilus Ship July 2012 - August 2012
The Voice NBC July 2012 - July 2012
Skills
Video Editing, Final Cut Pro, After Effects, Creative Writing, Videography, Screenwriting, Video Production, Photoshop, Microsoft Office, Social Media, Post Production, Video, Editing, Camera, Live Meeting, Graphics, Graphics Software, Switching, Camera Operation
Education
Middle Tennessee State University 2010 — 2012
Bachelor of Science (BS), Electronic Media Production, Senior
University of Tennessee-Knoxville 2008 — 2010
Cigna-HealthSpring December 2013 - Present
Humana Pharmacy Solutions August 2011 - November 2013
Humana June 2002 - April 2012
WilTel Communications 2000 - 2002
Interchange PMP 1998 - 2000
Johnson Brokers & Administrators 1996 - 1998
National Processing Company 1990 - 1993
Skills
Pharmacy, Medicare Part D, Managed Care, Medicare, Healthcare, Information Technology, Healthcare Information..., Change Management, Product Innovation, Business Strategy, Strategic Planning, Project Portfolio..., Rapid Growth, Process Engineering, Business Process..., Executive Facilitation, Program Management, Cross-functional Team..., Health Insurance, Leadership, Healthcare Industry, Insurance, Medicaid, Facilitation, Strategy, Vendor Management, Process Improvement, Team Building, Management
Education
Oral Roberts University 1993 — 1995
Bachelor of Arts (BA), Management Information Systems, General
Vanderbilt University Medical Center October 2012 - Present
Cigna-HealthSpring November 2008 - Present
Enhanced Care Initiatives, Inc March 2006 - November 2008
Neurological Surgeons, Nashville, TN October 2005 - March 2006
Skills
Nurse Practitioners, Health Assessment, Differential Diagnosis, Medical Management, Home Visits, Time Management, Critical Thinking, Acute Care, ICD-9-CM, ICD-10, BLS, ACLS, Healthcare, Patient Education, Disease Management, Public Health
Education
Vanderbilt University School of Nursing 1996 — 1998
Master of Science (M.S.), Nursing
Purdue University 1992 — 1995
Vanderbilt University Medical Center July 2015 - Present
Cigna-HealthSpring January 2014 - Present
Community Health Systems November 2012 - January 2014
HCA (Nashville) August 2010 - November 2012
Regions Financial Corporation (Memphis - Morgan Keegan) March 2010 - August 2010
CBIZ MHM (Memphis) (Formerly Thompson Dunavant PLC) May 2007 - March 2010
Skills
Process Improvement, Revenue Analysis, Budgets, Revenue Cycle, Forecasting, Strategic Planning, Financial Reporting, Management, Medicare, Medicaid, Internal Audit, Healthcare
Education
Mississippi State University
Master of Business Administration (MBA)
Mississippi State University
Bachelor of Accountancy, Accounting
Topgolf July 2015 - Present
Cigna-HealthSpring December 2013 - June 2015
Carlson Restaurants / T.G.I. Friday's November 2007 - December 2013
Skills
Customer Service, Compliance, Food & Beverage, Employee Relations, Employee Training, Office Administration, Cash Management, Inventory Control, Job Scheduling, Team Involvement, New Hire Paperwork, Coordinating Events, Supervisory Experience, Vendor Relationships, Training, New Hire Orientations, SharePoint, Customer Satisfaction, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Recruiting, Sales, Team Building, Time Management
Education
Middle Tennessee State University 2006 — 2012
Bachelor of Science (B.S.), Industrial/Organizational Psychology
Cigna-HealthSpring January 2011 - Present
Vanderbilt University June 2008 - January 2011
Pepperdine University January 2006 - May 2008
Skills
Advanced Excel, PeopleSoft, Microsoft Office, Research, Teaching, Data Analysis, Financial Analysis, Analysis, PowerPoint, Accounting, Microsoft Word, Healthcare, Microsoft Excel, Auditing
Education
Pepperdine University
Business Administration
Cigna-HealthSpring June 2014 - Present
The Black Abbey Brewing Company 2013 - Present
HCA Physician Services Group October 2012 - Present
Skills
Strategic Planning, Team Building, Entrepreneurship, Neurology, Brewery
Education
Vanderbilt University 2005 — 2007
Master’s Degree, Clinical Investigation
University of Mississippi Medical Center 1996 — 2000
Doctor of Medicine (M.D.)
Mississippi State University 1991 — 1995
Bachelor’s Degree, Chemistry
Cigna Healthspring March 2013 - Present
Premier Prizm Solutions March 2011 - January 2013
Moorestown VNA and hospice April 2008 - November 2010
Kennedy Health System July 1986 - April 2008
Skills
Hospitals, Nursing, Healthcare Management, Clinical, computer, PIP, Utilization Review, Case Managment, EMR, Pre-certification, AICRA, DOBI, HIPAA, Clinical Research, CMS guidelines, Novitas solutions, InterQual, Medical Billing, Inpatient, IV, Case Management, Telemetry, Medical Coding, Treatment, Acute Care, ICU, Home Care, Patient Advocacy, Healthcare
Education
University of Phoenix 2005 — 2007
Bachelor of Science (BS), Nursing Science
Frankford Hospital School of Nursing 1983 — 1986
Diploma, Registered Nursing/Registered Nurse
Penn State University 1983 — 1986
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Cigna-HealthSpring July 2010 - Present
Cigna-HealthSpring July 2010 - Present
Johns Hopkins University July 2008 - May 2010
University of Maryland Medical Center July 2005 - July 2008
Skills
Medical Terminology, Databases, Phone Skills, Biotechnology, Listening Skills, Microsoft Office, Data Analysis, Telephone Skills, Analysis, Software Documentation, Customer Service, Healthcare, HIPAA, Process Improvement, Medicaid, Managed Care, Team Building, Training, Microsoft Excel, Program Management, Leadership, Project Management, PowerPoint, Medicare, Strategic Planning, Healthcare Information...
Education
University of Maryland University College 2012 — 2014
Master's degree, Project Management
University of Maryland University College 2012 — 2013
Graduate Certificate, Business, Management, Marketing, and Related Support Services
University of Baltimore 2008 — 2011
Bachelor, Health Management
Morgan State University 2002 — 2005
Biology, General
Baltimore City College High 1997 — 2001
High School, General Studies
Cigna-HealthSpring June 2012 - Present
Dynamic Security, Inc. August 2006 - October 2012
Skills
Leadership, Analysis, Operations Management, Strategic Planning, Analytics, Data Analysis, Management, Budgets, Physician Alignment, Physician Network..., Primary Care Physicians, Healthcare Management, Operational Excellence, Healthcare, Managed Care, Contract Negotiation, Medicare, Medicare Advantage, Team Building
Education
University of Alabama, Manderson Graduate School of Business 2010 — 2012
MBA
Samford University 2005 — 2009
BS, Finance / Economics
Cigna-HealthSpring April 2007 - May 2014
Cigna-HealthSpring January 2012 - April 2014
Logix Communications March 2006 - April 2007
Prairie View A&M University June 2004 - May 2005
Skills
Access, Customer Service, Outlook, Excel, Billing, Microsoft Excel, Invoicing, Accounting, Accounts Payable
Education
Prairie View A&M University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
Cigna-HealthSpring March 2014 - Present
The Hartford January 2013 - March 2014
Aetna 2008 - 2012
Skills
Claim, Claims Management, Commercial Insurance, Health Insurance, Insurance, Life Insurance, Property, Underwriting, Commercial Lines, General Insurance, Claim Investigation, Subrogation, Claims Handling, Retirement, Accident, Health Savings Accounts, Medicare, Homeowners, Property Damage, Call Centers, Customer Service, Property & Casualty..., Property, Leadership
Education
The Community College of Baltimore County 2014 — 2015
Career Exploration/Awareness Skills
Northampton Community College 2004 — 2006
John Bowne High School 1999 — 2002
Cigna-HealthSpring April 2015 - Present
Cigna/Healthspring April 2013 - April 2015
iostudio November 2011 - March 2013
Real World Soltutions April 2004 - October 2010
IDSTC, Inc February 2010 - August 2010
CIBER September 1998 - April 2004
City of Clearwater December 1996 - August 1998
City of Clearwater March 1988 - December 1996
Skills
Project Management, Business Analysis, Management, Team Building, Information Technology, CRM, Training, Process Improvement, Disaster Recovery, Visio, Program Management, SDLC, Human Resources, Consulting, Agile Methodologies, Software Documentation, Integration, Software Development, Strategic Planning, Budgets, Customer Service, Team Leadership, Requirements Analysis, Business Process..., Software Project..., Analysis, Governance, Databases, Leadership, Microsoft Office, Vendor Management, Data Center, Requirements Gathering, ERP, IT Management, Project Portfolio..., IT Strategy, Business Intelligence, IT Service Management, Government, Testing, PMO, Web Applications
Education
S.I. Newhouse School of Public Communications at Syracuse University 1975 — 1979
BS, Jouralism
Syracuse University 1975 — 1979
BS, Public Communication
HCA IT&S February 2014 - Present
Cigna-HealthSpring September 2013 - February 2014
MEDHOST (formerly Healthcare Management Systems) July 2011 - September 2013
ServiceSource April 2010 - July 2011
Titan Cloud Software, LLC February 2009 - February 2010
Skills
Process Improvement, Project Management, Healthcare Information..., Business Analysis, Training, Management, Business Process, Databases, HIPAA, Software Implementation, Software Documentation, Healthcare, Integration, Visio, Risk Management, EHR, Agile Methodologies, Scrum, Kanban, SharePoint, PMO, Leadership
Education
Vanderbilt University 2004 — 2008
B.S., Economics
Nashville State Community College 2010 — 2011
Computer Information Systems
Cigna-HealthSpring August 2015 - Present
Ingram Barge Company May 2014 - August 2015
Ingram Barge Company January 2012 - May 2014
Saks Fifth Avenue December 2008 - January 2012
VSS November 2007 - December 2008
Unified Brands April 2006 - November 2007
Saks Inc April 2004 - April 2006
Logista Solutions October 2002 - August 2003
Integrity Online 2001 - 2003
Skills
Powershell, Active Directory, VMware, SharePoint, Virtualization, Servers, IIS, System Administration, Microsoft Technologies, Automation, Windows Server, Microsoft Exchange, Data Center, Disaster Recovery, Software Documentation, Integration, Infrastructure, SCCM, VBScript, Backup Exec, OnBase, CommVault, NetApp, Cisco UCS, Group Policy, Orchestration
Education
Virginia College 2001 — 2003
Associate's degree, Computer Networking
Mississippi State University 1995 — 1996
Computer Engineering
Jakarta International School 1989 — 1993
Cigna-HealthSpring January 2013 - Present
EFT Source August 2012 - December 2012
Caterpillar Financial July 2012 - August 2012
Skills
Windows Server, ASP.NET, Microsoft SQL Server, Cisco IOS, TCP/IP protocols, VMware Fusion, Solarwinds, Mac OS, Visio, Visual Basic, C#, Microsoft Excel, Terminal
Education
Middle Tennessee State University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Cigna-HealthSpring June 2015 - Present
Cigna June 2014 - June 2015
Ernst & Young August 2011 - June 2014
dunnhumby January 2011 - May 2011
University of Alabama August 2010 - May 2011
Lowe's Home Improvement August 2010 - December 2010
Alfa Insurance May 2010 - September 2010
University of Alabama August 2009 - May 2010
University of Alabama May 2009 - August 2009
Reflex Blu May 2008 - August 2008
Skills
Access, Microsoft Office, SharePoint, Social Media, Data Analysis, PeopleSoft, IT Audit, Visio, Visual Basic, Microstrategy, Management, IT Outsourcing, Project Management, Social Networking
Education
University of Alabama 2007 — 2011
Bachelor of Science, Business Administration; Management Information Systems
Samford University 2006 — 2007
Cigna April 2014 - October 2015
Penzeys Spices November 2010 - May 2014
Cigna-HealthSpring June 2012 - April 2014
Cigna June 2010 - June 2012
Cigna December 2008 - June 2010
Cigna May 2006 - December 2008
Great-West Life 2002 - 2006
Great-West Life 2000 - 2002
Great-West Life 1997 - 2000
Great-West Life 1990 - 1997
Skills
Process Improvement, Team Building, Leadership, Relationship Management, Project Planning, Business Analysis, Microsoft Office, Healthcare, Change Management, Strategic Planning, Data Analysis, Project Coordination, Training, Account Management, Management, Business Process..., Customer Service, Analysis
Education
Regis University 2008 — 2009
Graduate Academic Certificate, Executive Information Technologies
Regis University 2006 — 2009
Master's Degree, Organizational Leadership & Project Management
Regis University 1984 — 2001
Bachelor's Degree, Business Administration
Altegra Health January 2015 - Present
Outcome Health Informations Solutions June 2013 - Present
Cigna-HealthSpring November 2013 - April 2014
Outcomes Health Information Solutions January 2013 - December 2013
Enterprise Consulting Solutions August 2012 - January 2013
Premier Plus Home Health Agency June 2009 - July 2012
Skills
Healthcare, HIPAA, EMR, Training, Public Speaking, Strategic Planning, Microsoft Excel, Customer Service, Social Networking, Medical Records, Hospitals, Medical Terminology, Microsoft Office, Research, Government, Public Relations, Public Policy, Social Media, Non-profits, Policy, System Administration, Access, Medicare, Medicare Part D, Medicaid, Data Entry, PowerPoint, Microsoft Word, EHR, Supervisory Skills, Nonprofits, Software Documentation, Budgets, Process Scheduler, Healthcare Information..., EMR softwares, Problem Solving, Appointment Scheduling, Healthcare Management, Clinical Research, Outlook
Education
Rasmussen College-Minnesota 2013 — 2014
Health Information Management, Health Information Technicians, A
Paul Quinn College 1998 — 2001
Biology, General
El Centro College 1988 — 1989
Associate of Science (A.S.), Surgical Technology/Technologist
Southwest Texas State University 1985 — 1987
Biology, Nursing
Cigna-HealthSpring July 2014 - Present
CIGNA Group Insurance July 2011 - Present
Source One Properties Inc. October 2009 - July 2011
Contour Data Solutions June 2008 - September 2009
Wilmington Finance February 2006 - June 2008
Skills
Leadership, Finance, Credit, Coaching, Financial Analysis, Data Analysis, Life Insurance, Employee Benefits, Health Insurance, Strategic Financial..., Press Releases, Financial Modeling, Accident Insurance, Management, Account Management, Customer Service, Analysis
Education
Regis University 2012 — 2015
Master of Business Administration (M.B.A.), Accounting and Finance, 4.0 (as of 12/1/2013)
Slippery Rock University of Pennsylvania 2001 — 2006
B.S., Public Relations & Marketing
Cigna-HealthSpring June 2011 - Present
Guthrie May 2010 - August 2010
Gannon Associates Insurance: Service Center May 2007 - January 2010
Skills
Financial Analysis, Healthcare, Medicare, Data Analysis, Revenue Cycle, Analysis, Health Insurance, Microsoft Excel
Education
Saint Bonaventure University 2010 — 2011
MBA, Business Administration
Saint Bonaventure University 2006 — 2010
BBA, Finance and Economics
Grand View Media Group August 2011 - Present
Cigna-HealthSpring June 2010 - April 2011
HealthSouth May 2006 - June 2010
HealthSouth June 2005 - April 2006
Skills
Internal Audit, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Databases, Data Management, Circulation, BPA, B2B, Sarbanes-Oxley Act, Medicare Advantage, Auditing, Advertising, Accounts Payable, Magazines, Publications, Publishing
Education
Oral Roberts University
Accounting
University of Montevallo
Accounting
FlexTech, Inc May 1998 - Present
Cigna-HealthSpring April 2013 - December 2013
Independent Living Systems July 2012 - March 2013
Molina Healthcare July 2010 - June 2012
HTMS August 2008 - April 2010
Fallon Community Health Plan August 2008 - March 2010
Health Alliance Medical Plans May 2007 - July 2008
Physicians Health Plan November 2006 - April 2007
Mercy Health Plans July 2004 - October 2006
Unisys April 2003 - February 2004
Skills
SQL, Healthcare, Business Analysis, Healthcare Information..., Managed Care, Medicare, Medicaid, SSIS, Crystal Reports, Technical Analysis, Health Insurance, Healthcare Industry, HIPAA, QNXT, Testing, Healthcare Consulting
Education
Saginaw Valley State University 1972 — 1976
BS, Mechanical Engeering
QSI NextGen Healthcare May 2014 - Present
QSI NextGen Healthcare November 2012 - May 2014
HCA March 2012 - November 2012
TriStar Summit Medical Center October 2010 - March 2012
Cigna-HealthSpring September 2010 - January 2011
Walgreens August 2000 - May 2010
Skills
Pharmacy, EHR, NextGen, Meditech, MEDITECH 6.0, Software Implementation, Medication..., Healthcare Information..., Agile Methodologies, Problem Solving, CPOE, Pharmacy Automation, Pharmacy Benefit..., Training, Customer Service, HIPAA, Clinical Pharmacology, Data Interfaces, Patient Safety, Organizational...
Education
Tennessee State University 2007 — 2010
Bachelor of Science, College of Arts and Science; Chemistry, Sociology and Psychology
Nashville State Community College 2004 — 2007
Associate of Science, Chemistry
Cigna-HealthSpring July 2014 - Present
Cigna-HealthSpring July 2013 - June 2014
Princeton Baptist Medical Center June 2010 - May 2013
Skills
Medication Therapy..., Certified Immunizer, Clinical Pharmacology, Clinical Pharmacy, Immunization
Education
Samford University 2011 — 2015
M.B.A.
Samford University 2009 — 2013
Doctor of Pharmacy
Samford University 2005 — 2009
B.S., Biology
Cigna-HealthSpring December 2013 - Present
Randstad CPE March 2013 - August 2013
Kelly Services August 2012 - December 2012
South Shore Chamber of Commerce- NRI (Neighborhood Recovery Initiative) Plan June 2012 - August 2012
University of Illinois at Chicago - Office of Faculty Affairs October 2011 - April 2012
South Shore Chamber of Commerce- NRI (Neighborhood Recovery Initiative) Plan September 2010 - May 2011
University of Illinois at Chicago - Office of Faculty Affairs September 2010 - May 2011
University of Chicago Booth School of Business July 2008 - June 2010
Robert Half International April 2007 - July 2008
Department of Commerce, Census Bureau February 1999 - September 2006
Skills
Management, Editing, Email Marketing, Outlook, Training
Education
Roosevelt University 2013 — 2015
Bachelor's Degree, Organizational Leadership
Strayer University (DC) 2013 — 2016
Management Information Systems, General, 2.4
Harold Washington- City College of Chicago
Associate's Degree, General Studies, 2.67
Cigna-HealthSpring October 2014 - Present
Aetna April 2013 - October 2014
Grand Prairie Services October 2011 - August 2013
South Suburban Family Shelter November 2012 - April 2013
Grand Prairie Services June 2012 - January 2013
Cornerstone Services, Inc February 2011 - October 2011
Real People Realty May 2002 - August 2011
Cornerstone Services, Inc June 2010 - April 2011
Skills
Crisis Intervention, Career Counseling, Microsoft Office, Real Estate Transactions, Behavioral Health, Social Services, REO, Group Therapy, Marketing, Treatment, Residential Homes, Mental Health, Program Development, First Time Home Buyers, Real Estate, Public Speaking, PowerPoint, Case Managment, Mental Health Counseling, Therapists, Condos, Single Family Homes, Student Counseling, Foreclosures, Teaching, Psychotherapy, Higher Education, Nonprofits, Psychology, Buyer Representation, CBT, Short Sales, Counseling Psychology, Grant Writing, Referrals, Adolescents, Investors, Relocation, Family Therapy, Sellers, Leadership Development, Community Outreach, Budgets, Resume Writing
Education
Roosevelt University
Bachelor of Arts, Sociology
Roosevelt University
MAEd, Mental Health Counseling
Vanderbilt University Medical Center July 2015 - Present
Cigna-HealthSpring October 2014 - June 2015
Monroe Carell Jr. Children's Hospital at Vanderbilt May 2014 - August 2014
American Medical Association June 2013 - August 2013
Skills
Microsoft Office, Team Leadership, Research, Customer Service, Work Ethic
Education
Northern Illinois University 2010 — 2014
Bachelor of Science (BS), Public Health
TIRR Memorial Hermann August 2015 - Present
Cigna-HealthSpring August 2014 - July 2015
Memorial Hermann Health Solutions September 2013 - August 2014
Skills
Nursing, Healthcare, Hospitals, Healthcare Management, Patient Safety, BLS, Inpatient, Acute Care, Medication..., Patient Advocacy, Community recources, Case Management, Hospice & Palliative..., CMS, Disease Management, Registered Nurses, Medical Case Management
Education
Rose State College
Cigna May 2015 - Present
Cigna November 2013 - May 2015
Cigna-HealthSpring March 2012 - November 2013
Cigna-HealthSpring July 2009 - February 2012
Dawson Resources December 2007 - May 2008
Skills
Process Improvement, Medicare, Managed Care, Team Building, Network Development, Management, Physician Relations, Training, Strategic Planning, Medicaid, Provider Relations, Coordinated Care, Medicare Advantage, Recruiting
Education
Ohio University 1999 — 2003
Bachelor's degree, Psychology, Communication
Howland High School
Cigna-HealthSpring October 2014 - Present
Cigna July 2013 - October 2014
MassMutual Financial Group 2006 - July 2013
MassMutual Financial Group April 2003 - 2006
MassMutual Financial Group October 2001 - 2003
MassMutual Financial Group April 1999 - October 2001
Keane, Inc 1997 - 1999
Skills
Problem Solving, MS Project, Project Implementation, Project Planning, Project Execution, Project Finance, Project Delivery, Interviewing, Change Management, Change Leadership, Technical Training, Video Editing, Non-linear Editing, Video Direction, Final Cut Studio, SQL Server, SAP, SDLC, Project Portfolio..., Visio, Vendor Management, PMO, Requirements Gathering, PMP, Business Process, Process Improvement, IT Strategy, Business Intelligence, Integration, Testing, Analysis, ERP, Business Process..., Disaster Recovery, IT Management, Project Management, Business Requirements, Ballet, Business Analysis, Training, Enterprise Software, Microsoft SQL Server, Video, Management, SharePoint, Styling, Requirements Analysis, Strategy, Software Project...
Education
Western New England College 1997 — 1998
Business Administration and Management, General
Quinnipiac University 1992 — 1996
Mass Communication/Media Studies
Cigna-HealthSpring June 2014 - Present
HealthSpring November 2012 - May 2014
Coventry Health Care October 2008 - November 2012
Coventry Healthcare October 2007 - October 2008
CNA 1997 - 2007
Skills
Microsoft Office, SQL..., Data Analysis, claims..., Business Analysis, Process Improvement, Visio, Microsoft Excel, Management, Integration, Insurance, Microsoft Office, Finance, Analysis, Requirements Gathering, Pharmacy Benefit..., Software Documentation, Pharmacy, SQL, SharePoint, Data Analysis, Agile Methodologies, Microsoft SQL Server, Customer Service, Account Reconciliation, Program Management, Healthcare, Oracle
Education
Middle Tennessee State University 1999 — 2000
Master of Business Administration (MBA)
Tennessee Technological University 1993 — 1997
Bachelor of Science (BS), Finance, General
Cigna-HealthSpring June 2013 - Present
Cross Country Education January 2010 - June 2013
Cross Country Education May 2007 - January 2010
Cross Country Education July 2002 - May 2007
Ingram Content Group 1997 - 2002
Education
Middle Tennessee State University
Bachelor of Science (B.S.)
Cracker Barrel February 2015 - Present
CHRISTUS Health June 2013 - February 2015
Cracker Barrel 2015 - 2015
Catholic Health Initiatives May 2011 - July 2013
High Performance Culture Development September 2009 - August 2011
Cigna-HealthSpring August 2007 - September 2009
DMR HealthStream August 2006 - July 2007
Vanderbilt University Medical Center & Medical School July 1990 - May 2006
Centerstone 1992 - 2003
Vanderbilt University Owen Graduate School of Management July 1988 - July 1990
Skills
Organizational..., Change Management, Human Resources, Process Improvement, Leadership Development, Strategy, Leadership, Coaching, Training, Business Process..., Consulting, Data Analysis, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, Executive Coaching, Healthcare, Instructional Design, Interviews, Management, Management Consulting, Nonprofits, Onboarding, Organizational..., Performance Improvement, Performance Management, Personnel Management, Policy, Program Management, Project Management, Public Speaking, Recruiting, Strategic Planning, Succession Planning, Talent Acquisition, Talent Management, Workshop Facilitation, Team Building
Education
Middle Tennessee State University 1998 — 2003
MA, Organizational Psychology/Organizational Development
Tennessee Temple University 1977 — 1981
BS, Education
Middle Tennessee State University
MA, Industrial/Organizational Psychology & Clinical/Counseling
Cigna-HealthSpring May 2012 - Present
Syús Inc September 2011 - March 2012
AVP American Endoscopy 2009 - 2011
Symbion Inc 2004 - 2009
Nashville General Hospital 2002 - 2004
Fallon Clinic/Reliant Medical Group 1997 - 2001
Partners Community Health Care 1992 - 1994
Skills
Hospitals, Healthcare, Strategic Planning, Physicians, Budgets, Healthcare Consulting, Healthcare Management, Revenue Cycle, Clinical Research, Surgery, Managed Care, Healthcare Information..., Medicare, HIPAA, Physician Relations, EMR, Leadership
Education
Northeastern University 1990 — 1992
MBA
Cigna-HealthSpring September 2011 - Present
HealthSpring December 2010 - September 2011
Bravo Health November 1998 - November 2010
Advocate Health Care September 1997 - October 1998
United Healthcare September 1995 - September 1996
Humana 1985 - 1993
Skills
Medicare, Healthcare, HIPAA, Medicaid, Business Analysis, Customer Service, Healthcare Information..., Managed Care, Program Management, Insurance, Process Improvement, Data Analysis, Software Documentation, Healthcare Management, Healthcare Industry, Visio, Health Insurance, EHR, EMR, Revenue Cycle, Healthcare Consulting, Health Policy
Education
National Louis University 1987 — 1988
Half Hollow Hills High School
Cigna-HealthSpring January 2014 - Present
Bravo Health October 2008 - Present
TennCare March 2005 - October 2008
Skills
Healthcare Information..., Hospitals, Healthcare Management, Process Improvement, Healthcare Consulting, Healthcare Industry, Clinical Research, Informatics, Public Health, Contract Negotiation, HIPAA, Diabetes, Healthcare, Pharmaceutical Industry, EHR, Cross-functional Team..., Strategic Planning, Insurance, EMR, Physicians, Medicare, Product Launch, Managed Care
Education
Rutgers University-New Brunswick 1987 — 1992
B.S., Pharmacy
Deloitte June 2015 - Present
Complex Care Solutions September 2014 - June 2015
Complex Care Solutions 2014 - 2015
Complex Care Solutions 2014 - 2015
Cigna-HealthSpring January 2014 - September 2014
Emdeon October 2013 - January 2014
HCA September 2011 - October 2013
Healthways July 2011 - August 2011
Central Parking System December 2010 - June 2011
Medical Reimbursements of America, LLC July 2010 - November 2010
Skills
Business Requirements, Systems Analysis, Six Sigma Yellow Belt, Capacity Planning, Documentation, Workflow Analysis, Data Migration, Use Case Analysis, Production Support, Agile Project Management, RBAC, Business Process..., Software Development, Application Management, Policy Analysis, Software Documentation, Software Implementation, EHR, SDLC, HL7, HIPAA, Application Lifecycle..., Six Sigma, Healthcare Information..., Process Improvement, Business Analysis, Vendor Management, Healthcare, Visio
Education
University of Phoenix 2004 — 2007
Middle Tennessee State University 1995 — 1997
Cigna HealthSpring September 2008 - Present
Skills
Managed Care, Healthcare Consulting, Medicare, Medicaid, Provider Relations, Healthcare, Hospitals, Network Development, Healthcare Management, HIPAA, Utilization Management, Physician Relations, Healthcare Information..., HMO, Disease Management, Health Policy
Education
Saint Joseph's University 1999 — 2008
Cigna-HealthSpring July 2011 - Present
Independence Blue Cross December 2000 - July 2011
Independence Blue Cross January 2004 - March 2009
Independence Blue Cross December 2000 - January 2004
Glaxo Smithkline January 1992 - December 1999
Skills
Talent Acquisition, Interviews, Onboarding, Talent Management, Personnel Management, Human Resources, Training, Recruiting, Employee Relations, Organizational..., Hiring, New Hire Orientations
Education
Rosemont College 2001 — 2004
BA, Human Resource Management
CIGNA HealthSpring November 2013 - Present
CGS Administrators, LLC May 2013 - Present
CGS Administrators, LLC March 2010 - October 2013
Black Box Network Services May 2007 - July 2009
Southeastern Telecom April 2003 - May 2007
Smart DM January 2001 - April 2003
CIGNA 1999 - 2001
Skills
Social Influence, Critical Thinking, Telecommunications, VoIP, Unified Communications, Managed Services, Call Center, Account Management, Telephony, Wireless, Process Improvement, Customer Service, Team Building, Business Analysis, Call Centers, Management, Project Management, Training, Contract Negotiation, Product Management, Business Development, Microsoft SQL Server, Access Database, Excel Dashboards, MS Excel Pivot Tables, Reporting & Analysis, Executive Reporting, Data Analysis, Stored Procedures
Education
Middle Tennessee State University 1995 — 1996
BS, Business Management
The University of Tennessee at Chattanooga 1991 — 1995
Business Administration and Management, General
Cigna-HealthSpring May 2013 - Present
HP Enterprise Services January 2012 - May 2013
HP Enterprise Services July 2011 - January 2012
Healthways February 2009 - July 2011
State Farm Insurance September 2008 - January 2009
Altair Data Resources May 2007 - August 2008
Bridgestone/Firestone December 2006 - May 2007
Office Depot June 2003 - July 2006
Skills
Documentation, Change Management, Administration, Team Foundation Server..., Reporting and Analytics, SQL, Oracle SQL, Software Documentation, System Administration, Sarbanes-Oxley Act, Analysis, SDLC, Databases, Visio, Data Analysis, Microsoft SQL Server, Requirements Analysis, Security, Troubleshooting
Education
Middle Tennessee State University 2008 — 2014
MS, Information Systems
Middle Tennessee State University 2004 — 2007
BBA, Computer Information Systems
Cigna-HealthSpring November 2007 - Present
Health Net of Arizona 2003 - 2007
Design Benefit Plans January 2003 - January 2004
American Tower Corp January 2000 - January 2003
Skills
Provider Relations, Medicare, Insurance, Health Insurance, Managed Care, Medicaid, HIPAA, Risk Management, Medicare Part D, Healthcare
Education
Oregon State University 1995 — 1998
4 years, Business/Marketing
AIU
Bachelor's degree, Business/Healthcare Management
Cigna-HealthSpring April 2013 - Present
WEX Fleet One 2003 - April 2013
Fleet One, LLC 2002 - 2003
Boy Scouts of America 1996 - 2000
Skills
Excel, PowerPoint, Word, Illustrator, Outlook, Microsoft Office, MS Project, iWork, Salesforce.com, Act-On, Emma, CommitKeeper, Adobe Acrobat..., Microsoft Excel, Project Management, Drip Marketing, Direct Marketing, Email Marketing, Account Management, B2B, New Business Development, Lead Generation, Strategic Planning, Marketing Communications, Contract Negotiation, Management, Marketing Management, Marketing Strategy, Leadership, Team Building, Program Management, Analytics, Adobe Acrobat, CRM, Direct Mail, Marketing, Multi-channel Marketing, Microsoft Word, Project Planning, Advertising, Online Marketing, Fundraising
Education
Ohio University 1991 — 1995
Bachelor of Business Administration
Cigna University 2013 — 2014
Cigna June 2014 - Present
Cigna-HealthSpring April 2013 - June 2014
Cigna-HealthSpring November 2010 - April 2013
Cigna-HealthSpring August 2009 - November 2010
Cigna-HealthSpring June 2009 - August 2009
Physicians Medical Center Carraway May 2008 - August 2008
Physicians Medical Center Carraway May 2007 - May 2008
Physicians Medical Center Carraway January 2007 - May 2007
Skills
Data Analysis, Healthcare, Leadership, Business Development, Financial Analysis, Hospitals, Management, Strategic Planning, Training, Contract Negotiation, Healthcare Information..., Healthcare Management, Physician Relations, Process Improvement, Revenue Cycle
Education
Samford University 2007 — 2009
MBA, Business Administration
University of Alabama at Birmingham 2003 — 2007
BSHS, Healthcare Administration
Cigna-HealthSpring May 2009 - Present
Skills
Managed Care, Hospitals, Pharmaceutical Sales, Healthcare, Oncology, Training, Pharmaceutical Industry, Marketing, New Business Development, Budgets, Negotiation, Market Research, Customer Service, Sales, Outlook, Event Planning, Microsoft Office, Process Improvement
Education
CCBC at Catonsville 2010 — 2013
Associates Degree Nursing
Salisbury University 1994 — 1998
Bachelor of Science
Cigna-HealthSpring March 2012 - Present
Consultant July 2009 - January 2012
Asurion July 2006 - April 2009
O'Charley's April 2005 - June 2006
Logan's Roadhouse January 2002 - April 2005
Dell September 1999 - October 2001
Skills
SharePoint, Microsoft SQL Server, SQL, Troubleshooting, Management, Training, Data Analysis, Analysis, Human Resources, ITIL, Microsoft Excel, Technical Support, Customer Service, Crystal Reports, PowerPoint, Sales, Data Mining, SSRS, Help Desk Support
Education
Middle Tennessee State University
Bachelors, Business Administration
Change Healthcare May 2015 - Present
Cigna-HealthSpring September 2014 - May 2015
Informatics Corporation of America October 2011 - August 2014
Dealerskins June 2011 - September 2011
South Eastern Book Company November 2009 - May 2011
TapLogic LLC February 2009 - December 2009
Caterpillar Financial May 2008 - August 2008
Skills
Software Development, Programming, Scrum, Agile Methodologies, .NET, C#, ASP.NET, Web Services, Git, Subversion, XML, HTML, Python, Database Design, Visual Studio, Windows, Linux, MarkLogic
Education
Murray State University 2006 — 2009
Bachelor's Degree, Computer Science
Cigna-HealthSpring June 2015 - Present
Cigna-HealthSpring June 2014 - May 2015
Cigna-HealthSpring May 2013 - June 2014
Wells Fargo February 2010 - May 2013
West Point / Clay County Community Growth Alliance January 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Access, Microsoft Office, Pensions, Strategic Planning, Business Strategy, Presentations, Actuarial Science, Economic Development
Education
Mississippi State University 2005 — 2009
Bachelor of Business Administration (BBA), Economics
Cigna-HealthSpring March 2012 - Present
Aetna Better Health January 2010 - March 2012
Independence Blue Cross 1993 - 2009
Independence Bue Cross June 2001 - November 2003
Independence Blue Cross March 1993 - June 2001
Physicians Plus Insurance Corporation August 1990 - March 1993
Skills
Healthcare, Appeals, Property & Casualty..., Insurance, Health Insurance, Claim, Policy, Workers Compensation, Human Resources, Recruiting, Employee Training, Budgets, Quality Assurance, Negotiation, Auditing, Hospitals, Utilization Management, Liability, Managed Care, Medicare, Medicaid, HIPAA, Healthcare Information..., Healthcare Consulting, Process Improvement, Medical Billing, Training, Access, Contract Negotiation, PPO, Provider Relations, HMO, Disease Management, Network Development, Health Policy, Healthcare Industry, Credentialing, Medicare Part D
Education
Philadelphia College of Osteopathic Medicine 2001 — 2003
Masters of Science, Organizational Development and Leadership
LaSalle University
B.A., Sociology
Cigna-HealthSpring July 2013 - Present
Aetna August 2006 - February 2013
Humana June 2005 - August 2006
Unicare Life and Health May 1996 - May 2004
Skills
Marketing and Training, Excellent Communication..., Market Growth and..., Distribution Management, Multi-channel..., Extensive market..., Strategic objective..., Presentations,Negotiatio..., • Start up and..., • Comprehensive..., Field training and..., Multi-state Operations, Develop and implement..., • Ability to work in..., Communication Skills, Start-ups, Long-term Care, Training, Health Insurance, Medicare, Management, Recruiting, Managed Care, Distributed Team..., Employee Benefits, Life Insurance, Insurance, Sales, Brokers, Health Savings Accounts, Term Life Insurance, Benefits Administration, Disability Insurance, Medicare Part D, Underwriting, Fixed Annuities, Sales Management, HMO, PPO, Salesforce.com, Whole Life, Group Insurance, Commercial Insurance, Health Policy, Open Enrollment, Critical Illness, General Insurance, Workers Compensation, Claim, Cafeteria Plans
Education
Webster University
MA, Management
Norwich University
BA, Education-Political Science
KPMG October 2014 - Present
KPMG May 2013 - September 2014
Cigna-HealthSpring 2012 - 2013
HealthSpring March 2012 - October 2012
Weingarten Realty Investors August 2010 - March 2012
Weingarten Realty Investors July 2009 - August 2010
Strake Jesuit College Preparatory August 2008 - June 2009
Skills
Real Estate Development, Real Estate, Location Intelligence, Health Care..., Health Care Systems, Healthcare Management, Healthcare Reimbursement, Managed Care, Due Diligence, Portfolio Management, Financial Modeling, Valuation, Healthcare, Financial Analysis, Contract Negotiation, Strategy, Data Analysis, Management, Leadership
Education
Rice University 2011 — 2013
Masters in Business Administration, Health/Health Care Administration/Management
Saint Louis University 2004 — 2008
Business, Economics
UTMB January 2014 - Present
Cigna-HealthSpring September 2013 - Present
Achievement Medical Associates P.A. September 2011 - September 2013
NCP Family Health Clinic September 2011 - April 2013
Skills
Nursing, Critical Care, Emergency Medicine, Hospitals, ICU, Healthcare Management, Healthcare, Acute Care, Inpatient, Medical/Surgical, Emergency Room
Education
Prairie View A&M University 2007 — 2011
Master of Science in Nursing, Family Practice Nurse/Nursing
Cigna-HealthSpring April 2014 - Present
Cigna-HealthSpring July 2012 - April 2014
HealthSpring of Illinois October 2011 - July 2012
HealthSpring of Alabama, Inc. April 2005 - October 2011
HealthSouth, Inc September 2003 - April 2005
Skills
Accounting, Analysis, Auditing, Benefits Administration, Budgets, Business Development, Business Process..., Cash Management, CPA, Contract Negotiation, Credentialing, EHR, EMR, Employee Benefits, Finance, Financial Analysis, Financial Modeling, Forecasting, General Ledger, HIPAA, Health Insurance, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Management, Hospitals, Insurance, Internal Controls, Medicaid, Medical Billing, Medicare, Mergers, PeopleSoft, Physician Relations, Physicians, Practice Management, Process Improvement, Provider Relations, Revenue Cycle, Sarbanes-Oxley Act, Revenue Cycle Management, Strategic Planning, Team Building, Managed Care, Managerial Finance, Financial Reporting, Executive Management, Healthcare Industry
Education
St. John's University 1980 — 1984
Bachelor of Science, Accounting & Business
Cigna-HealthSpring February 2012 - Present
AIM Healthcare February 2008 - February 2012
Skills
Data Analysis, Managed Care, Healthcare, Healthcare Information..., Project Management, Analysis, Cross-functional Team..., Insurance, Sales, Medicare, Healthcare Management
Education
Penn State University 2003 — 2007
Bachelor of Science, Finance
Cigna-HealthSpring March 2013 - Present
HealthSpring April 2011 - March 2013
Tractor Supply Company December 2000 - August 2006
Southern Hills Hospital and Medical Center November 1998 - November 2000
Skills
Human Resource..., Applicant Tracking..., Recruiting, Temporary Placement, Organizational..., Policy, Healthcare, Human Resources, HRIS, FMLA, Onboarding, Organizational Charts, E-Verify, Event Planning, Presentation Preparation, Meeting Planning, ADP Ev5, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
Middle Tennessee State University
Business Administration and Management, General
Nashville State Community College
Associate's degree, Office Management and Supervision
Censis Technologies, Inc. September 2013 - Present
Cigna-HealthSpring October 2010 - September 2013
Let's Get Moving! May 2005 - October 2010
Northrop Grumman / TRW April 2000 - May 2005
The Aerostructures Corporation June 1998 - April 2000
Textron Aerostructures March 1989 - June 1998
Equicor August 1988 - March 1989
Textron Aerostructures December 1985 - August 1988
Northern Indiana Public Service Company November 1983 - December 1985
Atlas Van Lines August 1982 - November 1983
Skills
Microsoft SQL Server, Databases, Oracle, Program Management, Disaster Recovery, Nonprofits, COBOL, Data Warehousing, AIX, Data Migration, Data Modeling, Database Administration
Education
Purdue University 1977 — 1982
Bachelor of Science (B.S.), Computer Science
Cigna-HealthSpring via RezultTechnology April 2015 - Present
Cigna-HealthSpring December 2012 - Present
AdvanceMed. March 2010 - November 2012
AdvanceMed/NCI Inc March 2010 - November 2012
Robert Half Management Resources March 2008 - March 2010
AIM Healthcare August 2006 - March 2008
LBMC March 2006 - July 2007
Louisiana Pacific Corporation July 2005 - March 2006
Dolphin Medical Inc May 2002 - March 2004
IEC/Flextronics International September 2001 - May 2002
Skills
Policy, Research, Analysis, Healthcare, Databases, Access, Microsoft SQL Server, Strategic Planning, Data Analysis, SQL, Business Analysis, Business Intelligence, Data Mining, SAS, SAS programming, Quality Assurance, Process Improvement, SAS Programming
Education
Middle Tennessee State University
Aeronautics/Aviation/Aerospace Science and Technology, General
Cigna December 2013 - Present
Cigna-HealthSpring April 2012 - December 2013
Philadelphia Phillies March 2006 - April 2012
Vita Coco May 2010 - March 2012
Temple University September 2008 - January 2012
Skills
Microsoft SQL Server, Microsoft Excel, Tableau, Data Analysis, Quality Improvement, Statistics, Governance, KPI Dashboards, Data Mining, PowerPoint, HTML, Microsoft Office, Dreamweaver, Wordpress, SAS, SPSS, Microsoft Word, Higher Education, Research, Customer Service, Public Speaking, Access, C#, Interpersonal Skills, SharePoint, Leadership, Event Planning
Education
Temple University 2008 — 2011
Bachelor of Business Administration (BBA), Management Information Systems, General
Penn State University 2007 — 2008
Complex Care Solutions May 2014 - Present
Cigna-HealthSpring October 2007 - May 2014
Verizon Wireless 1999 - 2005
Skills
Performance Management, Team Building, Team Leadership, Workforce Management, Call Center, Customer Service, Customer Retention, Staff Retention, Personal Development, Medicare, Medical Terminology, Pharmacy Benefit..., Medicare Part D, Budget Reconciliation, Managed Care, Management, Medicaid, Provider Relations, Strategic Planning, Vendor Management, Call Centers, Healthcare Information..., Healthcare, Process Improvement
Education
Middle Tennessee State University 1997 — 2001
Bachelor's degree, Accounting and Finance
Cigna-HealthSpring 2010 - Present
HealthSpring April 2006 - December 2010
State of Texas DHS March 1999 - April 2005
Marshalls Department Stores October 1993 - November 1998
Skills
Retired Military, Medicaid, Provider Relations, Managed Care, Medicare, HIPAA, Process Improvement, Healthcare Information..., Healthcare Consulting, Health Insurance, Revenue Cycle, Healthcare, Healthcare Management, Leadership, Customer Service, Training, Strategic Planning, Software Documentation, Management, Healthcare Industry, Hospitals, Business Analysis, Team Building
Education
Park University 1974 — 1998
BA, Management
Remedi SeniorCare Pharmacy April 2013 - Present
Cigna-HealthSpring May 2009 - April 2013
Fannie Mae 2008 - 2009
Skills
SQL, XML, Data Analysis, Data Management, SSIS, SDLC, ETL, DTS, Business Analysis, Database Administration, Databases, Troubleshooting, SSRS, Business Objects, Data Warehousing, Database Design, Data Modeling, OLAP, Disaster Recovery, Microsoft SQL Server, T-SQL
Education
New York Institute of Technology
MS, Electrical and Computer Science
South Gujarat University
Cigna-HealthSpring December 2014 - Present
Rush University Medical Center April 2012 - December 2014
Presence Health February 2011 - March 2012
Royal Bank of Scotland March 2006 - January 2010
Chase March 2000 - December 2005
Securities America Inc. December 1996 - July 2000
Bear Stearns & Company August 1999 - March 2000
BMO Harris Bank August 1986 - November 1996
Skills
Revenue Cycle Management, ICD-9-CM, CPT, Healthcare, HCPCS Level II, EMR, Healthcare Management, Healthcare Information..., ICD-10, Medical Billing/Coding, Banking, HCPCS, Ambulatory, Home Care, Medicare, ICD-9
Education
Moraine Valley Community College 2008 — 2014
Associate in Applied Science, Health Information Technology
Moraine Valley Community College 2008 — 2014
Associate in Applied Science Health Information Technology, Health Information Technology
Cigna-HealthSpring October 2013 - Present
Rush University Medical Center September 2012 - October 2013
Open Advanced MRI February 2009 - September 2012
The Mariner's May 2006 - July 2008
Webster University May 2002 - December 2005
Applebee's 2003 - December 2003
Logan's Roadhouse August 2001 - March 2002
Natchitoches Hospital June 1999 - December 2000
Skills
Healthcare, Hospitals, Healthcare Management, Clinical Research, EMR, Orthopedic, Patient Safety, Healthcare Information..., BLS, Radiology, Medical Terminology, Public Health, EHR, Epic Systems, HIPAA, Medical Records, Medicare, Medicaid, PACS, ICD-9, CPT
Education
Northwestern State University 2006 — 2008
Bachelor of Science, Biology
Webster University 2003 — 2005
Cigna-HealthSpring November 2010 - Present
Willis Knighton Health System 2002 - 2010
Skills
Healthcare Management, Healthcare, Hospitals, Managed Care, Nursing, Medicaid, Utilization Management, Provider Relations, Healthcare Information..., Disease Management, Behavioral Health, Medical/Surgical, EMR, Home Care, Acute Care, EHR, Quality Improvement, HIPAA, Case Managment, Utilization Review, Inpatient, Case Management
Education
Northwestern State University
Associate of Science (A.S.), Nursing Science
Cigna-HealthSpring April 2012 - Present
National Healing Corporation April 2011 - April 2012
National Healing Corporation December 2008 - April 2011
National Healing Corporation August 2007 - December 2008
FinePrint Management August 2003 - August 2007
Centennial Pediatrics August 2002 - July 2003
Skills
Medicare, Healthcare Information..., Managed Care, Healthcare Management, Revenue Cycle, Hospitals, Healthcare, HIPAA, Process Improvement, EHR, Leadership, Strategy, Project Management, Healthcare Consulting, Physicians, Strategic Planning, Management, Healthcare Industry, Physician Relations, Team Building, Customer Service, Executive Management, Training, Microsoft Excel
Education
Nashville School of Law 2002 — 2006
Juris Doctorate, Law
Point Park University 2001 — 2002
MBA, Business
Point Park University 1999 — 2001
BS, Business
Cigna-HealthSpring September 2014 - Present
East Jefferson Ambulatory Surgery Center December 2013 - Present
East Jefferson General Hospital August 2010 - October 2013
Ochsner Health System May 2007 - July 2008
22222005Dr.Escipion Pedroza May 2005 - May 2007
Skills
HIPAA, Medical Terminology, EMR, Medical Billing, Medical Records, ICD-9, CPT, Medical Coding, Hospitals, Healthcare, Healthcare Management, Medicare, Inpatient, Healthcare Information..., Patient Safety, Right Fax, Virtual Medical Records..., Advantix, Health Insurance, Microsoft Excel
Education
Herzing University-Madison 2010 — 2012
Associate's degree, Medical Insurance Specialist/Medical Biller
Remington College-Lafayette Campus 2005 — 2005
DIPLOMA, Medical Insurance Specialist/Medical Biller
Cigna-HealthSpring January 2014 - Present
ArjoHuntleigh February 2012 - January 2014
Baxter Healthcare 2007 - 2012
Baxter International Inc. 2005 - 2007
Baxter International Inc. 2003 - 2005
Molex 1997 - 2003
Skills
Budget, Strategic Financial..., Forecasting, Financial Analysis, Decision Support, Mergers, Acquisitions, Financial Reporting, Monthly Close, Financial Modeling, Process Improvement, Business Strategy, Business Analysis, Business Planning, Capital Project Analysis, Capital Budgeting, Cash Management, Cash Flow Forecasting, Pricing, Pricing Strategy, Pricing Analysis, Risk Management, Risk Assessment, Financial Risk, Lean Thinking, Lean Tools, Divestitures, Commission Plans, Sales Commissions, Inventory Analysis, Inventory Valuation, Due Diligence, Working Capital..., Working Capital Control, Building Business..., High Level Of Accuracy, Financial Projection, Financial Process..., Accounts Receivable, Financial Accounting, Strategic Planning, Cost Accounting, Cost Accounting..., Product Analysis, Project Analysis, Balance Sheet Review, Mergers & Acquisitions, Metrics, Acquisition Integration, Financial Forecasting
Education
North Central College 1993 — 1997
Bachelor of Arts (B.A.), Finance
Cigna-HealthSpring July 2015 - Present
Cigna-HealthSpring July 2014 - June 2015
Spaulding Rehabilitation Hospital- Cambridge September 2011 - May 2014
Partners HealthCare January 2011 - August 2011
Rite Aid Pharmacy May 2010 - August 2010
Education
Northeastern University 2008 — 2014
PharmD, BS Pharmaceutical Science, minor in History
USAP Anesthesia Group July 2013 - Present
Cigna-Healthspring January 2013 - June 2013
UTMB October 2012 - January 2013
Medi-connect July 2012 - January 2013
Kelsey-Seybold Clinic February 2007 - October 2012
Southwest Medical Center, Lafayette, La January 2005 - January 2007
Kevin W. Young, MD, Adult Psychiatrist, Crowley, LA January 2004 - January 2005
Skills
HIPAA, Medicare, Healthcare Information..., Revenue Cycle, Healthcare, Hospitals, Medical Terminology, Medicaid, Centricity, Claim, Medical Records, Medisoft, Practice Management
Education
Missouri City Department of Education 2011 — 2012
Certificate, Medical Coding / Billing, 4.0
Remington College-Lafayette Campus 2004 — 2005
Certificate, Medical Insurance Coding Specialist/Coder, 3.5
Cigna-HealthSpring October 2009 - Present
Allstate August 2002 - February 2006
Saudi Arabian Airlines April 1992 - November 2001
Skills
Medical Coding, Medical Records, Customer Service, Insurance, Outlook, Software Documentation, Microsoft Excel, Microsoft Word, PowerPoint, Training, Health Insurance, Healthcare, HIPAA, Microsoft Office, Team Building, Leadership, Data Entry, ICD-10 CM, EMR
Education
CCI at Johns Hopkins University 2008 — 2009
Certificate, Medical Billing & Coding
Philippine School of Business Administration 1986 — 1990
Bachelor of Business Administration (BBA), Accounting
Aria Health April 2015 - Present
Cigna-HealthSpring June 2013 - March 2015
Bravo Health July 2009 - June 2013
Drexel University College of Medicine July 2004 - June 2009
Skills
Healthcare, Healthcare Management, Physicians, Treatment, Public Health, Healthcare Information..., Medical Education, Internal Medicine, Patient Safety, Public Speaking, Teaching, Hospitals, EMR, Clinical Research, HEDIS, Board Certified, Disease Management, Utilization Management
Education
MCP Hahnemann School of Medicine 1998 — 2001
Doctor of Medicine (MD)
Providence College
Bachelor of Arts (B.A.), Psychology
Cigna-HealthSpring February 2015 - Present
Express Scripts February 2013 - September 2014
Nova Southeastern University 2008 - 2012
Skills
Managed Care, Pharmacy Benefit..., Medication Therapy..., Pharmacology, Pharmacists, Clinical Pharmacology, Patient Counseling, Pharmacy, PowerPoint, Higher Education, Public Speaking, Pharmacy Automation, Clinical Pharmacy, Healthcare, Microsoft Excel, Microsoft Word
Education
Nova Southeastern University 2008 — 2012
Doctor of Pharmacy (Pharm.D.), Pharmacy
University of Maryland Baltimore County 2005 — 2008
Cigna-HealthSpring September 2011 - Present
Cigna-HealthSpring October 2006 - September 2011
Skills
Marketing, Training, Management, Team Building, Marketing Communications, Managed Care, Direct Marketing, Healthcare, Strategic Planning, Marketing Strategy, Medicare, Public Relations, Event Planning, Advertising, Corporate Communications, Project Management, Account Management
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Business Administration
Nicholls State University 1989 — 1995
Bachelor of Arts (BA), Mass Communication Public Relations
Cigna-HealthSpring August 2013 - Present
Target February 2013 - August 2013
Interac inc. March 2011 - March 2012
Middle Tennessee State University August 2009 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access
Education
Middle Tennessee State University 2004 — 2010
Bachelor of Science (BS), Mass Communication/Media Studies, 2.3
Cigna-HealthSpring March 2008 - October 2013
Cigna-HealthSpring March 2008 - October 2013
Skills
Case Managment, Auditing, Healthcare, Supervisory Experience, Telephone Skills, Supervisory Skills, People Skills, Communication Skills, Home Care, Long-term Care, Acute Care, Acute Rehabilitation, Skilled care, Creative Problem Solving, Performance Reviews, Discharge planning, Computer Proficiency, Customer centricity, Microsoft Excel, Microsoft Word, Case Management, PowerPoint, Microsoft Office, Customer Service
Education
Montgomery County Community College 1984 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Sacred Heart School of Nursing
Graduate, Practical Nursing, Vocational Nursing and Nursing Assistants
Optum August 2015 - Present
Cigna HealthSpring November 2013 - August 2015
Molina Healthcare , Illinois February 2013 - October 2013
Concentra Primary Care May 2012 - February 2013
Centene coorporation, Illinicare June 2011 - May 2012
Humana 2006 - 2008
Humana 2006 - 2008
Humana 2006 - 2008
Skills
Certified Case Manager, Medicare, Nursing, Medicaid, Case Management, Inpatient, Home Care, Managed Care, Patient Advocacy, Patient Education, Medical/Surgical, HIPAA, Patient Safety, Healthcare Management, Acute Care, Healthcare
Education
Northern Illinois University 1985 — 1989
BSN, Registered Nursing/Registered Nurse
Saint Francis Medical Center College of Nursing 1981 — 1984
diploma, Registered Nursing/Registered Nurse
St. Francis Medical Center, School of Nursing, Peoria, IL 1981 — 1984
Diploma Nursing, Registered Nursing/Registered Nurse
Cigna-HealthSpring June 2013 - Present
Cigna HealthSpring February 2010 - June 2013
Drexel University College of Medicine July 2004 - June 2009
Education
MCP Hahnemann School of Medicine 1998 — 2001
Doctor of Medicine (MD)
Providence College
Cigna-HealthSpring Purchasing ManagerPennswood VillageJune 2000 - June 2005
Education
Rider University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, Magna Cum Laude