DentaQuest Company
Industry: Company
DescriptionHeadquarters: Boston, Massachusetts, United States Founded: 2001 Parent organization: Dental Service of Massachusetts Inc Subsidiary: Dentaquest Dental Plan Of Wisconsin, Inc.
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DentaQuest Employees
DentaQuest February 2014 - October 2014
International Bank of Commerce February 2013 - January 2014
Doctors Hospital at Renaissance June 2012 - February 2013
UTPA Wellness & Recreation Sports Complex August 2007 - June 2012
Skills
Microsoft Office, Customer Service, Data Entry, Sales, Documentation, Insurance, Leadership
Education
The University of Texas-Pan American 2007 — 2011
Master of Public Administration (M.P.A.), Public Administration
The University of Texas-Pan American 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
CoreLogic November 2014 - Present
CoreLogic March 2014 - October 2014
Marshall & Swift/Boeckh April 2013 - March 2014
DentaQuest December 2012 - January 2013
Diggers Hotline February 2012 - June 2012
WageWorks April 2006 - February 2009
Skills
Telephone Skills, Customer Service, Training, Quality Monitoring, Quality Control, Microsoft SQL Server, SharePoint, Property View, Microsoft Office, Oral & Written..., Time Management, Close Attention to..., Microsoft Excel, Customer Experience, Work Assignment..., Windows, Quality Monitoring Form..., Accurate Data Entry, Communication Skills, Reporting & Analysis, RightNow CRM, Kofax, Home Construction, Data Entry
Education
Milwaukee Area Technical College 2004 — 2006
Paralegal
Germantown High School 1995 — 1999
Lemongrass Spa February 2015 - Present
DentaQuest May 2014 - Present
DentaQuest April 2013 - May 2014
American Cancer Society 2013 - 2013
Medical Business Associates, Inc. 2013 - 2013
UnitedHealth Group 2013 - 2013
Fidelis Care 2013 - 2013
Hudson Headwaters Health Network 2013 - 2013
Skills
Provider Relations, HMO, Medicaid, Medicare, Network Development, Managed Care, Medicaid Managed Care, HIPAA, NCQA, Healthcare Industry, Insurance, Claim, Healthcare Consulting, Medical Billing, Provider Networks, EHR, Contract Management, Health Insurance, Health Policy, Credentialing, Healthcare Management, Healthcare, Process Improvement, Leadership, Team Building, Management, Strategic Planning
Education
Boston University School of Social Work 1995 — 2000
Master of Social Work (MSW), Clinical/Medical Social Work
Boston University School of Public Health 1995 — 1999
MPH, Health Law
The College of Saint Rose 1986 — 1990
Bachelor of Arts (B.A.), Public Communications
DentaQuest November 2006 - Present
Edmunds Studios Photography May 2013 - November 2013
LOT Polish Airlines November 2004 - November 2005
College of Public Administration, Language Schools September 1999 - June 2004
LOT Polish Airlines April 2001 - September 2001
Skills
Quality Assurance, Insurance, Health Insurance, Call Centers, ESL, Photo Assisting
Education
Milwaukee Area Technical College 2007 — 2012
Associate Degree in Applied Science in Photography
University of Białystok, Poland 1994 — 1999
Master's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
Aetna Better Health Louisiana May 2015 - Present
Commonwealth Care Alliance December 2013 - May 2015
DentaQuest August 2012 - April 2013
New England College of Business and Finance January 2011 - September 2012
Neighborhood Health Plan October 2003 - August 2012
Fidelity Investments February 2001 - April 2002
Fidelity Investments February 2001 - April 2002
Neighborhood Health Plan November 1999 - February 2001
Unicare July 1990 - November 1999
Skills
Process Improvement, Managed Care, Project Management, Healthcare Information..., Healthcare, Health Insurance, Insurance, Vendor Management, Cross-functional Team..., HIPAA, Change Management, Business Analysis, Strategic Planning, Medicare, Time Management, Team Building, Customer Satisfaction, Medicaid, Leadership, Management, Business Process..., Call Centers, Program Management
Education
Southern New Hampshire University 2006 — 2010
MBA, Global Studies, Business
Southern New Hampshire University
Bachelor of Science, Business Studies
DentaQuest February 2012 - July 2013
La Fe CARE clinic August 2009 - February 2012
Education
Our Lady of the Lake University 2011 — 2012
Master of Social Work (MSW), Child Development and Family Therapy
The University of Texas at El Paso 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Social Work
Eastern Benefits Group October 2012 - Present
DentaQuest 2007 - July 2012
DentaQuest 2002 - 2007
Skills
Multitasker, Account Management, Customer Satisfaction, Insurance, Public Speaking, Customer Service, Sales, Employee Benefits, Customer Retention, Dentistry, Training, Disability Insurance, Analysis, Benefits Administration, Brokers, Call Centers, Employee Relations, Health Care Reform, Health Savings Accounts, Small Business, Networking, Managed Care, Vendor Management, Outlook, Leadership, Strategic Planning, Microsoft Word, Marketing Communications, Microsoft Office, New Business Development, Medicare
Education
Cambridge Rindge & Latin 1988 — 1992
North Shore Community College
Business Administration and Management, General
GE Healthcare January 2015 - Present
DentaQuest 2012 - 2014
DentaQuest 2011 - 2012
DentaQuest 2008 - 2011
DentaQuest 2007 - 2008
GE Healthcare 2005 - 2007
GE Healthcare 2004 - 2005
GE Healthcare 2002 - 2004
GE Healthcare 2000 - 2002
GE Healthcare 1999 - 2000
Skills
Six Sigma, Program Management, Operations Management, Project Management, Quality Assurance, Software Quality..., IT Financial Management, Acquisition Integration, IT Management, Business Analysis, Process Improvement, Team Building, Lead Change, IT Governance, Regulatory Compliance, Business Transformation, IT Strategy, Leadership, Management, Executive Management, Business Process..., Vendor Management, IT Service Management, IT Operations
Education
Purdue University
Bachelor of Science (BS), Computer and Electrical Engineering
KNF&T Staffing Resources March 2015 - Present
DentaQuest September 2014 - February 2015
Logical Operations January 2014 - July 2014
Rochester Institute of Technology February 2013 - December 2013
Rochester Institute of Technology October 2011 - December 2013
Stavros Center for Independent Living July 2012 - August 2012
Education
Rochester Institute of Technology 2010 — 2014
Bachelor's degree, Accounting, 3.04
InnoVage of Greater California July 2013 - March 2015
Simply Health Care Plans August 2012 - June 2013
DentaQuest February 2012 - August 2012
Medica/United Health May 2011 - February 2012
United Healthcare former Medica Plans May 2011 - February 2012
Humana January 2010 - May 2011
Chrysalis Health March 2008 - January 2010
Skills
Medicare, Medicaid, Managed Care, Dental Care, Dental Insurance, Medicare Advantage, Medicare Part D, Human Resources, Health Policy, Training, Provider Relations, Long-term Care, Access, Healthcare Management, Employee Benefits, HIPAA, Health Insurance, Healthcare, Hospitals, Customer Service, Healthcare Information..., Healthcare Industry, Physicians, Team Building, Home Care, Leadership, Public Speaking, Healthcare Consulting
Education
Northcentral University 2014 — 2019
Master Arts Marriage and Family Therapy, Counseling Psychology
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Human Resources Management and Services
University of Puerto Rico 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Systems Performance Excellence June 2014 - Present
Partners in Performance Excellence March 2002 - Present
Action Ambulance Service, Inc. October 2011 - December 2013
National Quality Review September 2006 - October 2011
National Quality Review September 2006 - October 2011
DentaQuest 1999 - 2006
Intel Corporation 1988 - 1998
Skills
Quality Management, Program Management, Process Improvement, Six Sigma, Business Process..., Project Management, Strategy, Management, Leadership, Strategic Planning, Training, Operations Management, Business Analysis, Vendor Management, Analysis, Quality Assurance, Continuous Improvement, Cross-functional Team..., Change Management, Process Engineering, Iso 9000, Project Planning, Coaching, Data Analysis, Lean Manufacturing, Operational Excellence, Management Consulting, Business Development, Team Building, Organizational..., Product Development, Risk Management, Team Leadership, TQM, Performance Management, Black Belt, DMAIC, Performance Improvement, Quality System
Education
Rensselaer Polytechnic Institute 1978 — 1982
BS, Mechanical Engineering
Northeastern University 1984 — 1988
MS Mechanical Engineering, Concentration: Mechanical Behavior of Materials
DentaQuest February 2011 - Present
Advanced Pain Management August 2005 - February 2011
Sixteenth Street Community Health Center July 2000 - August 2005
Skills
Team Leadership, Medicaid, Healthcare Management, HIPAA, Healthcare, Insurance, Customer Service, Health Policy, Software Documentation, Microsoft Excel, Managed Care, Health Insurance, Healthcare Information..., Medicare, Management, Process Improvement, Healthcare Consulting, Data Analysis
Education
Milwaukee School of Engineering 2012 — 2012
Project Management Associate Certification, Project Management
Milwaukee Area Technical College 1999 — 2001
Associate's degree, Business Administration and Management, General
Technology Institute of Milwaukee 1990 — 1992
Associate's degree, Health/Health Care Administration/Management
CAPTEL S.A. October 2011 - July 2014
DentaQuest April 2008 - June 2011
KEYLINK SOLUTIONS LTD May 2006 - March 2009
Skills
medical claims, Microsoft Office, Data Entry, Oil Painting, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, 10 Key, Computer Repair, Ceramic, Stained Glass, Proofreading
Education
Milwaukee Area Technical College 1988 — 1990
Architecture
Whitnall High 1983 — 1987
DentaQuest July 2013 - Present
Cielo Talent January 2011 - July 2013
North Water, LLC September 2008 - January 2012
Boerner Botanical Gardens September 2009 - September 2010
Skills
Motivated self-starter, Talent Acquisition, Recruiting, Taleo, Applicant Tracking..., College Recruiting, Management, Sales, Marketing, Customer Service, Technical Recruiting, Onboarding, Human Resources, Internet Recruiting, Interviews, Screening, Sourcing, Talent Management
Education
Milwaukee Area Technical College 2008 — 2010
Associate Degree in Applied Science, Marketing, emphasis in Fashion
Texas HHSC Office of Inspector General January 2014 - Present
DentaQuest January 2012 - January 2014
The University of Texas Health Science Center March 2002 - January 2012
Texas Department of Health March 1995 - January 2002
Skills
Strategic Planning, Customer Service, Microsoft Office, Insurance, Microsoft Excel, Provider Relations, PowerPoint, Healthcare Industry, Benefits Administration, Data Entry, Analysis, Financial Analysis, Healthcare Consulting, Visio, Health Law, Change Management, Medical Billing, Managerial Finance, Data Analysis, Utilization Management, HIPAA, Healthcare, HMO, Health Savings Accounts, Accounting, Employee Benefits, Health Policy, Underwriting, Dentistry, Medicaid, Budgets, Credentialing, Risk Management, Business Analysis, Financial Reporting, Process Improvement, Medicare, PPO, Healthcare Information..., Team Building, Medicaid Managed Care, Healthcare Management, Disability Insurance, Health Care Reform, Strategic Financial..., Network Development, Business Process..., Managed Care, Health Insurance, Dental Insurance
Education
Texas State University-San Marcos 1989 — 1991
Bachelor of Science (BS), Healthcare Administration
The University of Texas Health Science Center at San Antonio 1981 — 1983
Certificate, Dental Hygiene
Poteet High School
High school diploma
DentaQuest January 2008 - Present
ADI July 2002 - December 2007
Bank of America July 1997 - April 2002
Skills
Visio, SharePoint, Troubleshooting, Business Analysis, Process Improvement, Requirements Analysis, Access, Data Center, Databases, Integration, Requirements Gathering, Security, IIS, HIPAA, Team Building, Microsoft Office, Customer Service, Leadership, Microsoft Excel
Education
Miami Dade College 1981 — 1984
K logix, LLC December 2013 - Present
RSA The Security Division of EMC June 2012 - November 2013
Orchard Brands July 2010 - June 2012
DentaQuest July 2008 - July 2010
American Science and Engineering 2002 - 2007
Polycom 2000 - 2005
Skills
Disaster Recovery, Security, Information Security, Risk Management, Networking, Leadership, Network Security, Firewalls, IT Management, CISSP, PCI DSS, Data Center, Vendor Management, Cloud Computing, Vulnerability Assessment, Business Continuity, Vulnerability Management, IT Strategy, TCP/IP, IT Audit, Program Management, Process Improvement, Visio, Project Management, Network Design, Integration, Information Security..., Penetration Testing, Virtualization, Computer Security, Information Technology
Education
Southern New Hampshire University 2002 — 2006
Information Technology
Southern New Hampshire University
Computer and Information Systems Security/Information Assurance
Matrix IBS March 2015 - Present
DentaQuest January 2014 - March 2015
Open San Consulting May 2012 - February 2013
Training Concepts December 2011 - December 2012
US Navy June 2008 - May 2010
United Stated Navy June 2004 - May 2008
Skills
Security+, Military Operations, Navy, Troubleshooting, Security, Active Directory, Switches, Servers, Technical Support, Networking, Military, Testing, Hardware, Software Installation, Management, Analysis, Databases, Computer Security, Weapons, Windows Server, Software Documentation, Windows 7, Network Security, System Administration, Windows XP
Education
South University 2011 — 2014
BS, Information Technology
South University 2011 — 2013
Bachelor of Science (B.S.), Information Technology
DentaQuest 2012 - Present
American Dental Education Association 2008 - 2012
The American Speech-Language-Hearing Association (ASHA) 2005 - 2008
Congressman Steve Israel 2002 - 2005
Skills
Legislation, Public Policy, Legislative Relations, Policy Analysis, Coalitions, Political Strategy, Public Speaking, Leadership
Education
The George Washington University 1997 — 1999
MA, Public Policy
Montclair State University 1990 — 1995
BA, Philosophy & English
DentaQuest October 2013 - Present
Kiwanis Club September 2013 - Present
Meharry Medical College February 2007 - November 2013
Boy Scouts of America 2012 - 2013
vrs-vehicle remarketing solutions-Manheim Group December 2005 - February 2007
Broadcast Music, Inc. May 2004 - December 2005
American General Life and Accident May 1996 - May 2004
Skills
Financial Planning, Budgeting, Excel, Microsoft Office, Strategic Planning, Accounting, PowerPoint, Leadership, Healthcare, Budgets, Strategic Financial..., Microsoft Excel, Access, Accounts Receivable, Accounts Payable, Negotiation, Customer Service, Nonprofits, Management, Human Resources, Policy, Data Analysis, Public Speaking, Fundraising, Research, Community Outreach, Grant Writing, Leadership Development, Higher Education, Staff Development, Training
Education
Tennessee State University 2000 — 2005
MBA, Management
Tennessee State University 1996 — 2000
Bachelors of Business Administration, Accounting
Hume fogg
Banker's Toolbox October 2015 - Present
Suddenlink Communications February 2014 - September 2015
MedPro Staffing Personnel September 2013 - February 2014
DentaQuest June 2013 - August 2013
Xerox August 2011 - June 2013
ACS, a Xerox Company February 2010 - August 2011
Affiliated Computer Services November 2009 - February 2010
Guaranty Bank December 2007 - October 2009
St. Edward's University 2007 - 2009
Affiliated Computer Services January 2006 - December 2007
Skills
Change Management, Process Improvement, Leadership Development, Coaching, Performance Management, Organizational..., Team Building, Training, Employee Relations, Call Center, Onboarding, Program Management, Talent Management, Instructional Design, Vendor Management, Customer Service, Training Delivery, Project Management, Team Leadership, Strategic Planning, Employee Benefits, Management, Marketing, Call Centers, Policy, Cross-functional Team..., Leadership, Account Management, Human Resources, Employee Training, CRM, Business Process..., Analysis, Strategy, Consulting, Project Planning, Management Consulting, Quality Assurance, Organizational..., Succession Planning, Business Planning, Staff Development, E-Learning, Customer Satisfaction, Employee Engagement, Workshop Facilitation, Instructor-led Training, Interviews, Recruiting, Executive Coaching
Education
St. Edward's University 2007 — 2009
MS, Organizational Leadership and Ethics
University of Louisiana at Lafayette 1981 — 1985
BA, Communications
DentaQuest August 2014 - Present
Staples February 2011 - August 2014
Staples May 2010 - February 2011
Staples October 2008 - May 2010
Avenue Plus June 2007 - January 2009
Modell's Sporting Goods August 2004 - July 2008
Avenue Plus October 2005 - April 2007
H&R Block January 2005 - March 2005
Cheers August 2004 - December 2004
Tavern on the Charles (Bickford's) April 2004 - July 2004
Skills
Customer Service, Customer Satisfaction, Time Management, Problem Solving, Telephone Skills, Administrative..., Email, Positive Personality, Workplace Organization, Adaptability, Conceptual Ability, Self-starter, Bookkeeping, Pay Close Attention to..., Microsoft Office, Administrative..., Microsoft Word
Education
University of Phoenix 2012 — 2013
Accounting and Business/Management
Ohio Valley University 2000 — 2002
Elementary Education and Teaching
Credit Suisse November 2011 - Present
DentaQuest June 2011 - October 2011
Bluestem Brands November 2010 - May 2011
XL Insurance February 2010 - October 2010
Skills
SSIS, Microsoft SQL Server, Data Analysis, SQL, Visual Studio, XML, Access, Windows Server, Stored Procedures, DTS, Databases, Visio, HTML, Business Analysis, Oracle, Business Intelligence, JavaScript, .NET, SSRS, SDLC, MySQL, Java
Education
New Jersey Institute of Technology 2008 — 2010
Master's degree, Information Technology
Thakur College of Engineering and Technology 2004 — 2008
Bachelors of Engineering, Information Technology
DentaQuest May 2015 - Present
MGIC January 2011 - April 2015
MGIC November 2005 - January 2012
RadioShack November 2010 - October 2011
MGIC June 2006 - May 2008
MGIC November 2005 - June 2006
Lincoln State Bank February 2003 - November 2005
Skills
Microsoft Excel, Customer Service, Mortgage Lending, Banking, Access, Microsoft Word, Financial Analysis, Process Improvement, Account Management, Loans, Training, Leadership, Team Building, Marketing, Coaching, Outlook, Time Management, Customer Satisfaction, Data Analysis, SAS, Programming, Credit, Microsoft Office, Risk Management, SAS programming, Tableau, Analytics, Information Systems, Databases, Insurance, Analysis, Sales, SQL
Education
Concordia University-Wisconsin 2013 — 2015
Master of Business Administration (MBA), Management Information Systems & International Business
Ottawa University-Milwaukee 2011 — 2012
Bachelor's in Management of Information Systems, Information Systems
Milwaukee Area Technical College 2009 — 2011
Associates in Arts, IT Programmer Analyst
Milwaukee Area Technical College 2009 — 2011
Associates in Science, Business Management
Pulaski High School 1999 — 2003
High School Diploma
Fidato Partners, LLC July 2014 - July 2014
Griffin Financial Group January 2013 - November 2013
Fidato Partners, LLC October 2012 - December 2012
KPMG LLP September 2007 - November 2011
DentaQuest November 2001 - August 2007
Skills
Internal Controls, Sarbanes-Oxley Act, Auditing, External Audit, Financial Reporting, Internal Audit, Financial Accounting, Accounting, IFRS, Financial Analysis, SEC filings, GAAP, Big 4, Financial Statements, US GAAP, SOX 404, Tax, Financial Modeling, Finance
Education
University of Massachusetts Boston 2005 — 2007
Bachelor of Science (BSc) Management, Accounting
Quincy College 2001 — 2004
Business Administration (B.B.A.), Management
DentaQuest February 2012 - June 2012
Liquidity Services, Inc June 2011 - August 2011
Viable Inc. June 2008 - October 2010
New Horizons Resources, Inc. June 2001 - February 2008
Skills
Access, Non-profits, Recruiting, Software Documentation, Management, Logistics, Customer Service, Human Resources, Microsoft Office, Databases, Public Speaking, Social Media
Education
Northeastern University 2012 — 2013
Master of Science (M.S.), Human Services, General
University at Albany, SUNY 2003 — 2007
BA, Sociology
DentaQuest August 2014 - Present
Fornelli Residences December 2012 - August 2014
Fornelli Residences April 2012 - August 2014
Fornelli Residences July 2011 - April 2012
Robert Morris University, Chicago, IL September 2010 - April 2012
Robert Morris University, Chicago, IL September 2009 - April 2012
Illinois Chamber of Commerce May 2011 - October 2011
Chuck E. Cheese's September 2007 - September 2009
YMCA of Lansing May 2007 - September 2009
Skills
Event Planning, Social Media, Social Networking, Time Management, Public Speaking, Fundraising, Customer Service, PowerPoint, Leadership, Team Leadership, Microsoft Excel, Microsoft Office, Marketing Strategy, Facilities Management, Oral & Written..., Microsoft Word, Teamwork, Outlook, Management, Research, Sales, Team Building
Education
Robert Morris University - Illinois 2009 — 2012
Master of Business Administration (M.B.A.), Business Administrative & Management
DentaQuest October 2014 - Present
DentaQuest November 2013 - October 2014
DentaQuest April 2012 - November 2013
Deloitte Consulting March 2011 - April 2012
DentaQuest June 2009 - January 2011
Monster March 2009 - May 2010
University of Illinois at Chicago 2006 - 2008
Skills
Business Intelligence, SDLC, Business Analysis, Requirements Gathering, Data Warehousing, Requirements Analysis, SQL, Visio, Business Process..., IT Strategy, Data Analysis, Data Modeling, Management Consulting, Microsoft SQL Server, Oracle, Enterprise Architecture, Software Project..., ETL
Education
University of Illinois at Chicago 2006 — 2009
MS, Management Information Systems
Osmania University 2002 — 2006
BE, Electrical & Electronics Engineering
DentaQuest May 2015 - Present
DentaQuest 2007 - 2015
DentaQuest 2000 - 2007
DentaQuest 1996 - 1999
AMS 1995 - 1996
Education
Texas A&M University-Kingsville 1982 — 1986
BBA, Finance
De Pere Abbot Pennings
New Resources Consulting February 2014 - Present
DentaQuest January 2012 - August 2013
Fidelity Information Services (FIS) - formerly Metavante Corporation September 2005 - January 2012
Rogers Memorial Hospital 2003 - 2005
Skills
Compliance, Mergers, Banking, Contract Negotiations, Process Improvement, Contract Negotiation, Risk Management, Business Solutions..., Account Solutions, Leadership, Team Leadership, Client Relationship..., Contract Language, Consultative Business..., Operational Team..., Project Management, Account Management, Business Process..., Customer Engagement, Customer Retention, Training Delivery, Training Development, Employee Engagement, Long-term Customer..., Regulatory Compliance, C-Level Communications, Negotiation, Vendor Management, Strategic Planning, Mergers & Acquisitions, Management, Insurance, Business Analysis, Budgets, Team Building, Financial Analysis, Analysis, Due Diligence, Sales, CRM, Business Strategy, Business Intelligence, Finance, Employee Training
Education
Northwestern University 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Nathan Hale
DentaQuest December 2014 - Present
Saint Francis Health System January 2007 - July 2014
Saint Francis Heart Hospital February 2005 - January 2007
Skills
Microsoft Office, Hospitals, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Process Improvement, Root Cause Analysis, Systems Thinking, Software Documentation, Data Analysis, JCAHO, HIPAA, Quality Improvement, Medical Records, Home Care, Patient Safety, Team Building, Strategic Planning, EMR
Education
Oral Roberts University 2001 — 2005
Master of Arts (MA), Education
Southwest Texas State University 1982 — 1985
Bachelor's degree, Allied Health Education
Southwest Texas State University 1979 — 1982
Associate's degree, Respiratory Care Therapy/Therapist
Executive Office of Health and Human Services, Commonwealth of Massachusetts June 2014 - Present
DentaQuest July 2012 - March 2013
Compliance Programs and Solutions July 2009 - July 2012
Blue Cross Blue Shield of Massachusetts June 2006 - July 2009
Partners Healthcare, Inc. October 1998 - April 2003
Skills
Medicare, Health Law, HIPAA, Medicaid, Managed Care, Health Policy, Medical Compliance, Privacy Law, Healthcare Consulting, Employee Benefits, Program Management, Health Insurance, Healthcare Industry, Security, Health Care Compliance, Legal Compliance, Healthcare, Policy, Corporate Governance, Employment Law, Healthcare Information..., Litigation Management, Claim, Ethics, Fraud, Pharmacy Benefit..., Medicare Part D, Insurance, Healthcare Management, Physicians, Healthcare Compliance
Education
Saint Louis University 1991 — 1993
LL.M., Health Law
University of Missouri-Columbia School of Law 1988 — 1991
J.D., Law
Texas Christian University 1983 — 1987
B.S.N., Nursing
Big Bang LLC March 2011 - Present
DentaQuest March 2009 - January 2010
Harley-Davidson Motor Company April 2004 - December 2009
Skills
Troubleshooting, XP, Software Installation, Customer Service, Active Directory, Technical Support, Windows XP, Computer Hardware, Windows 7
Education
Milwaukee Area Technical College
Information Security
University of Wisconsin-Milwaukee
The WorkPlace December 2013 - Present
JP Recordkeeping & Accounting February 2010 - Present
Latin American Biblical Institute of NY, Bridgeport Branch September 2008 - June 2015
RSR Partners, Inc June 2012 - December 2013
Blyth Inc. June 2008 - February 2010
DentaQuest January 2006 - June 2008
Chelsea Neighborghood Houseing Services, Inc. August 1999 - April 2005
Iglesia de Dios Pentecostal C.L.A., Inc. January 1998 - December 2004
Chelsea Neighborhood Houseing Services, Inc. July 2002 - June 2003
Skills
Financial Reporting, Account Reconciliation, Fixed Assets, Microsoft Excel, Managerial Finance, Financial Statements, Management, Payroll, General Ledger, Accounts Receivable, Financial Accounting, Forecasting, Accounts Payable, Budgets, Analysis, Auditing, Financial Analysis, Finance, Sarbanes-Oxley Act, Internal Controls, Cash Management, GAAP, Corporate Finance, Human Resources, Internal Audit, QuickBooks, Accounting, Training
Education
Belford University 2005 — 2007
MBA, Accounting
Salem State University 1993 — 1999
BA, Business Technology and Education
Currently Available for new Opportunities Systems EngineerPAREXELJuly 2012 - February 2013
DentaQuest November 2007 - February 2010
Harvard Pilgrim Health Care October 2006 - March 2007
Tufts Health Plan March 1992 - February 2006
Fresenius Medical Care July 1988 - March 1992
Skills
Unix, Disaster Recovery, Servers, Troubleshooting, Integration, Computer Hardware, Operating Systems, VMware, Technical Support, Security, Firewalls, Virtualization, Network Security, Software Documentation, Visio, Linux, VMware ESX, High Availability, Red Hat Linux, Software Installation, Capacity Planning, Performance Management, Project Management, HP-UX, Shell Scripting, File Transfer, Oracle Database...
Education
Rutgers University 1986 — 1988
Bachelor of Arts (BA), Computer Science
Northeastern University 1982 — 1985
Chemical Engineering
Children Services of Roxbury November 2013 - Present
Polished By Beauty January 2011 - April 2014
DentaQuest December 2012 - January 2014
Sears, Roebuck and Co. September 2010 - February 2012
Bath & Body Works August 2005 - December 2007
Skills
Customer Service, Cosmetics, Beauty Industry, Microsoft Office, Skin Care, Marketing Strategy, Microsoft Excel, Retail, Makeup Artistry, Microsoft Word, PowerPoint, Social Media, Marketing, Sales Management, Event Planning, Sales, Merchandising, Visual Merchandising, Customer Satisfaction, Teamwork, Fashion Shows, Blogging
Education
North Carolina Agricultural and Technical State University 2006 — 2010
Bachelor of Science (B.S.), Criminal Justice/Police Science
Codman Academy Charter School 2001 — 2005
CBIZ Tofias January 2014 - Present
Alias Keith and Jones July 2014 - May 2015
Clearview National Partners May 2012 - December 2013
USI New England October 2008 - April 2012
DentaQuest March 2006 - October 2008
DentaQuest June 2005 - March 2006
DentaQuest May 2000 - June 2005
DentaQuest August 1998 - May 2000
MFS Investment Management November 1997 - July 1998
Cross Country Automotive Services September 1989 - August 1997
Skills
Marketing, Account Management, Insurance, Employee Benefits, Marketing Communications, Health Insurance, New Business Development, Proposal Writing, Newsletters, Management, Microsoft Office, Analysis, Corporate Communications, Event Management, Training, Process Improvement, Leadership, Strategic Planning, Benefits Administration, Vendor Management, Social Media, Word, Team Building, Writing, Research, Microsoft Word
Education
North Shore Community College 1989 — 1990
Liberal Arts
Suffolk University 1988 — 1989
Journalism
St. Dominic Savio High School 1984 — 1987
Polycom May 2014 - Present
Polycom September 2011 - May 2014
Polycom November 2008 - September 2011
DentaQuest May 2007 - September 2008
MIT Technology Licensing Office May 2006 - April 2007
WilmerHale 2003 - 2006
Skills
Talent Management, Employee Engagement, Strategic Communications, Change Management, Strategy, Internal Communications, Onboarding, Performance Management, Talent Acquisition, Organizational..., Leading Diverse Teams, Human Resources, Training, Project Management, Leadership, College Recruiting, Management, Program Development, Process Improvement, Program Management, Employee Relations, Leadership Development, Account Management, Organizational..., Career Development, Employee Benefits, Corporate Communications, Succession Planning, New Hire Orientations, Employee Training, Workforce Planning, Learning & Development..., Applicant Tracking..., Interviews, Organizational Design, Social Networking, Video Conferencing, Project Coordination, HRIS, Social Media..., Social Media Measurement, Virtual Teams, Coaching, Cross-cultural Teams, Vendor Management, Network Science, Analysis, Learning Management..., Blended Learning, Company Newsletters
Education
Northwestern University 2012 — 2013
Master of Science (MS), Communications
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2011
General Management Certificate
Northeastern University 2001 — 2006
B.A., International Affairs, Politics
DentaQuest November 2012 - Present
Boston Financial Investment Management November 2008 - October 2012
Jacobs Velella & KERR January 2007 - November 2008
San Diego County Credit Union February 2003 - March 2006
South Coastal Bank September 2000 - August 2002
Skills
Accounting, Auditing, Financial Reporting, Financial Modeling, Finance, Tax Accounting, Managerial Finance, Accounts Receivable, Sarbanes-Oxley Act, Tax, Accounts Payable, Financial Statements, Financial Analysis, Microsoft Excel, General Ledger, Financial Accounting, Internal Controls, GAAP
Education
San Diego State University-California State University 2004 — 2006
B.S. in Accountancy, Accounting
Suffolk University 2000 — 2003
Accounting
IBX May 2011 - Present
DentaQuest 2006 - May 2011
Denex 2004 - 2006
Group Dental Service, Inc. 2004 - 2006
Group Dental Service, Inc. 2004 - 2006
Lincoln Financial Group -- formerly Jefferson Pilot 2002 - 2004
Hartford Insurance 1999 - 2002
Unum April 1992 - August 1999
United States Air Force 1988 - 1992
Skills
Sales Management, Team Building, Sales Process, Health Insurance, Employee Benefits, Medicare, Insurance, Strategic Planning, Dentistry, Underwriting, Disability Insurance, Health Savings Accounts
Education
Saint Leo University 1986 — 1990
BA, Human Resources
University of Maryland University College 1986 — 1987
DentaQuest February 2015 - Present
Dr. Comfort April 2014 - February 2015
PLS January 2012 - 2012
Dr Comfort March 2009 - September 2011
Vestica Healthcare March 2005 - March 2009
Libby Montana Server September 2004 - March 2005
Highland House Cocktail February 2003 - September 2004
Skills
Bilingual-Spanish, Customer Service, Attention To Detail, Training, Outlook, Sales, Selling, Time Management, Customer Satisfaction, Hiring, Customer Retention, Customer Experience, Administration, Team Leadership, Process Scheduler, Leadership, Event Planning, Microsoft Word
Education
Homestead High School 2002 — 2003
Class of 2003 Homestead High School High School
Milwaukee Area Technical College
Nursing
Milwaukee Area Technical College Registered Nursing
DentaQuest December 2011 - Present
UT RecSports August 2010 - May 2011
UT RecSports August 2009 - May 2011
Simon Property Group May 2010 - August 2010
Moore Landrey LLP June 2009 - May 2010
UT RecSports August 2007 - July 2009
Skills
Event Planning, Social Media, Microsoft Office, Microsoft Excel, Public Relations, Customer Service, Marketing, Event Management, Advertising, Marketing Communications, Data Analysis
Education
The University of Texas at Austin 2007 — 2011
Bachelor of Science, Kinesiology, Business Foundations
Xcel Energy January 2014 - Present
Alliant Energy June 2007 - January 2014
DentaQuest 2002 - 2007
Skills
Requirements Gathering, Business Analysis, SQL, Vendor Management, Unit Testing, Software Project..., Mentoring, Project Management, Analysis, Agile Methodologies, Scrum, Business Case Design, Business Intelligence, Software Documentation, Quality Assurance, Software Development, Six Sigma, Management
Education
St. Norbert College 1998 — 2002
B.S., Computer Information Systems/Business Administration
DentaQuest March 2014 - Present
Guaranty Bank February 2008 - January 2014
Charter Communications April 2007 - February 2008
ADVO Incorporated October 2003 - April 2007
TSA 2002 - 2003
Delta Air Lines November 2000 - August 2002
Delta Airlines May 1989 - November 2000
Skills
Recruiting, Leadership Development, Customer Service, Process Improvement, Performance Management, Leadership, Call Center, Customer Satisfaction, Operations Management, Account Management, Team Building, Employee Relations, Team Leadership, Customer Experience, Coaching, Management, Project Management, Team Management, Time Management, Customer Retention, Vendor Management, Banking, Budgets, Business Relationship..., CRM, Call Centers, Change Management, Cross-functional Team..., Employee Engagement, Human Resources, Retail, Risk Management, Sales, Sales Management, Strategic Planning, Strategy, Training, Vendor Management...
Education
Texas Tech University 1985 — 1988
B.S., Business Management
James Bowie High School 1981 — 1983
H.S. Diploma, General studies
Lincoln High School 1980 — 1981
UNITE HERE HEALTH December 2014 - Present
Fox Valley Medicine, Ltd. February 2014 - December 2014
DentaQuest March 2011 - August 2012
Humana January 2006 - November 2009
Humana January 2005 - January 2006
Skills
Provider Relations, Medicare, Network Development, Managed Care, HIPAA, Insurance, Medicaid, Leadership
Education
New York University
BA, Politics
Northern Illinois University
MPH, Healthcare
Schaefer & Associates Eye Care September 2014 - Present
DentaQuest July 2013 - August 2014
DentaQuest November 2010 - July 2013
Lakeshore Medical Clinic February 2006 - November 2010
Verre-Young Eye Clinic July 2002 - April 2005
Medical Associates Health Center May 1996 - July 2002
Sunglass Hut International 1994 - 1996
Family Vision Centers 1991 - 1994
Sterling Optical/MDR Management 1988 - 1991
NuVision Optical 1979 - 1988
Skills
Healthcare, Medicare, Healthcare Management, Process Improvement, Provider Relations, Leadership, Health Insurance, Insurance, NCQA, Training, Team Building, Outlook, Microsoft Excel, Customer Service, Management, HIPAA, Managed Care, American Board of..., Team Leadership, Mentoring, Interpersonal Skill, Workflow, Manage Client..., Medicine, Microsoft Word, People-oriented, Staff Development, Eyewear, Eye Exams, Strategic Planning, Medicaid, Business Analysis, Microsoft Office, Project Management, Business Process..., Analysis, Visio, Change Management, Coaching, Cross-functional Team..., Small Business..., Sales Operations, Financial Management..., Multi-Unit Management, Opticians
Education
Michigan State University
Business Administration and Management, General
DentaQuest October 2011 - Present
Dakota Dental and Implant Center November 2005 - October 2011
Farmers Insurance May 2001 - August 2004
Skills
Health Insurance, Insurance, Claim, Managed Care, Provider Relations, Network Development, Medicaid, Medicare, Dentistry, Contract Negotiation, Claims Resolution, Recruiting, HIPAA, Credentialing, Health Policy, Customer Service, Microsoft Excel, Healthcare, Leadership
Education
Saint Cloud State University - G.R. Herberger College of Business 1996 — 1998
Bachelor of Science (B.S.), Business/Commerce, General
South Dakota State University 1993 — 1996
General Studies
UL August 2014 - Present
Intertek October 2011 - August 2014
DentaQuest August 2010 - August 2011
Trane February 2008 - August 2010
Aerotek June 2007 - February 2008
Major's Sports Bar and Grill June 2005 - June 2007
St. John's University Admissions Office May 2004 - May 2007
The Window Store June 2003 - September 2004
ADT Alarm Systems January 2000 - January 2001
Skills
Sales, Customer Service, Networking, Recruiting, Contract Management, Workshop Facilitation, Business Intelligence, Account Management, New Business Development, Leadership, Process Improvement, Sales Operations, Strategic Planning, Medical Devices
Education
Saint John's University 2003 — 2007
Communication, Public Speaking, Mass Media, Documentary Film, Radio Broadcasting
SKYGEN USA September 2014 - Present
Wonderbox Technologies June 2012 - Present
Wonderbox Technologies, LLC December 2011 - February 2013
Development Collaborative, Ltd. dc limited January 2011 - August 2011
DentaQuest April 2006 - January 2009
Skills
Process Improvement, Project Management, Team Building, Strategic Planning, Change Management, Customer Service, Management, Sales, Strategy, Training, Business Analysis
Education
Northwestern University 2009 — 2011
P.B.B.A., Strategic Management and Communication in Business, High Honors
University of Minnesota-Twin Cities 2002 — 2006
Bachelor of Arts, Sociology and Political Science
Northeastern University January 2015 - Present
DentaQuest July 2014 - December 2014
Tata Consultancy Services November 2012 - March 2013
Skills
Java, Eclipse, HTML, Teamwork, XML, C++, Public Speaking, Oracle, Software Project..., Social Media, MS Business Intelligence, CSS, C, MySQL, User Interface Design, Requirements Gathering, Requirements Analysis, Agile Methodologies, Business Intelligence, Matlab, NetBeans, Visual Basic, Visio, Event Planning, AutoCAD, Time Management, MS Project, SDLC, Microsoft SQL Server, MS Visual Basic, PLC, MS Excel Pivot Tables, Talend Open Studio, Tableau, QlikView, Qliksense, Microsoft Office
Education
Northeastern University 2013 — 2015
University of Mumbai 2009 — 2013
Bachelor of Engineering (B.E.), Information Technology
State Street June 2015 - Present
Longfellow Investment Management Co. May 2014 - May 2015
Bain Capital: Sankaty Advisors February 2014 - May 2014
The Boston Globe January 2014 - January 2014
Pioneer Investments November 2013 - November 2013
iFactory April 2013 - October 2013
Stavis Seafoods April 2012 - April 2013
Huntington Theatre Company May 2011 - August 2012
DentaQuest December 2011 - April 2012
The First Church of Christ, Scientist June 2011 - October 2011
Skills
Microsoft Excel, VBA, Microsoft Office, Microsoft Word, Data Analysis, Bloomberg, PowerPoint, Database Administration, Data Entry, Budgets, Inventory Planning, Teleconferencing, NetMeeting
Education
Northeastern University 2012 — 2014
Bachelor of Science (BS)
Rochester Institute of Technology 2007 — 2010
BFA
DentaQuest October 2014 - Present
Brighter January 2014 - July 2014
eDisability, Inc. March 2013 - October 2013
California Association of Dental Plans May 2010 - June 2013
National Association of Dental Plans October 2010 - November 2012
First Dental Health November 2000 - October 2012
Protective Life 1997 - 1998
United Dental Care 1994 - 1997
National Dental Health 1989 - 1994
National Dental Health 1985 - 1989
Skills
PPO, Dentistry, Employee Benefits, Public Speaking, Sales, Marketing, Underwriting, Executive Management, Insurance, Health Insurance, Healthcare, Marketing Strategy, Strategic Planning, Managed Care, New Business Development, Sales Management, Brokers, Recruiting, Health Savings Accounts, Network Development, Medicare, Health Policy, Management
Education
Ohio University 1981 — 1982
Master of Arts, Organizational Communications
Ohio University 1977 — 1981
Bachelor of Science, Organizational Communications
Stuttgart American High School 1976 — 1977
High School Diploma
DentaQuest February 2015 - Present
DentaQuest December 2013 - Present
Florida Dental Benefits, Inc. November 2010 - November 2013
DentaQuest (ADI) March 2004 - October 2010
Skills
Mac, Provider Relations, Network Building, Network Development, Health Insurance, PPO, HMO, Insurance, Credentialing, Medicare, Team Building, Public Speaking, HIPAA, Medicaid, Negotiation, Healthcare, Health Policy, Healthcare Industry, Managed Care
Education
Florida International University 2005 — 2007
Bachelor in Spanish and Elementary Education, Education
Miami Dade College 2000 — 2003
A.S., Elemetary Education
DentaQuest January 2014 - Present
DentaQuest March 2010 - December 2013
Bay Cove Human Services February 2010 - February 2010
Europ Assistance USA July 2008 - June 2009
Austin Wranglers March 2008 - June 2008
Order Motion February 2008 - February 2008
United States Holocaust Memorial Museum August 2007 - September 2007
Strategic Decisions Group (SDG) January 2006 - June 2006
Northeastern University January 2005 - June 2005
Skills
Accounts Payable, Account Reconciliation, Journal Entries, Accounts Receivable, Accounting, Invoicing, General Ledger, Auditing, Financial Statements, Analysis, Finance, Bank Reconciliation, Microsoft Excel, Internal Audit, Accruals, Data Entry, Management, Expenses, Access, Payroll, Financial Accounting
Education
Northeastern University 2002 — 2007
BSBA, Accounting
Northeastern University
National Development April 2014 - Present
Delaware life October 2013 - April 2014
DentaQuest November 2012 - October 2013
Clipper Harbor of Portsmouth November 2009 - November 2012
Executive Properties July 2006 - November 2009
Skills
Proficient in QuickBooks, Microsoft Office, Keyboarding at 55+ WPM, Medisoft, Smartlinks, Payroll, Accounts Payable, Human Resources, Accounts Receivable, Customer Service, QuickBooks, Employee Benefits, Account Reconciliation, Invoicing, PowerPoint, Microsoft Excel, Teamwork, Onboarding, Interviews, Accruals, Data Analysis, Leadership, Data Entry, Management, Oracle, Oracle Reports, Benefits Administration, Fixed Annuities, Variable Annuities, Accounting, Outlook, Analysis, Time Management, Journal Entries, Finance
Education
Southern New Hampshire University 2002 — 2006
Bachelor of Science (BS), Business Administration
DentaQuest September 2015 - Present
Avēsis Incorporated July 2014 - July 2015
Avēsis Incorporated January 2014 - July 2014
Avēsis Incorporated May 2010 - February 2014
Avēsis Incorporated February 2009 - May 2010
Windsor Fashions February 2008 - September 2008
Wells Fargo Auto Finance February 2007 - August 2007
Skills
Process Improvement, Insurance, Health Insurance, Customer Service, Employee Benefits, Healthcare, Claim, Management, Microsoft Office, Microsoft Excel, Commercial Insurance
Education
Scottsdale Community College 2008 — 2009
Interior Design
Marcos De Niza High School 2003 — 2007
High School Diploma
DentaQuest June 2013 - Present
BNY Mellon June 2011 - April 2012
BNY Mellon November 2007 - June 2011
Skills
Training, Account Reconciliation, Accounting, Employee Benefits, Budgets, Management, Financial Reporting, Internal Audit, Variance Analysis, Bank Reconciliation, Mutual Funds, Health Insurance, Insurance, Medicare
Education
St. John's University 1999 — 2004
Bachelor of Science (B.S.), Finance, General
Ridgefield Park Jr. Sr. High School 1995 — 1999
Finance, General
DentaQuest January 2013 - Present
DentaQuest June 2012 - January 2013
Wellmark September 2010 - May 2012
State of Iowa, Department of Human Services November 2008 - September 2010
Department of Health and Human Services, State Of Missouri April 2008 - November 2008
Department Of Elementary And Secondary Education, State Of Missouri January 2008 - April 2008
Information Processing Corporation May 2006 - January 2008
AdComp Systems Group September 2005 - March 2006
National Aerospace Laboratories, Bangalore January 2005 - May 2005
Skills
.NET, C#, VB.NET, jQuery, XML, SQL, Visual Studio, JavaScript, HTML, WCF, MVC Architecture, Unix, Perl, C++, AJAX, PL/SQL, Java, C, Web Services, SDLC, Microsoft SQL Server, Spring, ASP.NET, Agile Methodologies, Java Enterprise Edition, Oracle, SOA, SSIS, T-SQL, SSRS, Databases, REST, Requirements Analysis, Software Development, LINQ
Education
The University of Texas at Dallas 2005 — 2007
MS, Computer Science
Yellama Dassappa Institute Of Technology 2001 — 2005
BE, Computer Science
sri aurobindo memorial school 1987 — 1999
High School, Schooling
DentaQuest March 2015 - Present
DentaQuest February 2013 - February 2015
DentaQuest June 2011 - January 2013
National Association of Public Hospitals and Health Systems January 2011 - September 2011
National Association of Public Hospitals and Health Systems June 2009 - December 2010
National Association of Public Hospitals and Health Systems 2006 - 2009
Skills
Health Policy, Policy Analysis, Legislative Analysis, Healthcare, Public Policy, Medicaid, Public Health, Public Speaking, Project Management, Hospitals, Project Planning, Team Building, Legislative Affairs, Legislative Relations
Education
The George Washington University 2003 — 2007
BA, International Affairs and Dance
Universidad de Granada 2006 — 2006
Westford Academy 1999 — 2003
High school diploma
Lumesse 2015 - Present
DentaQuest April 2014 - Present
Praise Temple International Church October 2011 - Present
Elite Human Capital Group July 2013 - March 2014
Chase February 2012 - November 2012
Time Warner Cable August 2010 - October 2011
Skills
Technical Support, Networking, Help Desk Support, Leadership, Customer Service, Management, Servers, Active Directory, Call Centers, Troubleshooting
Education
Milwaukee Area Technical College 2011 — 2015
Associate's Degree, IT Networking
Allscripts October 2011 - Present
DentaQuest November 2010 - October 2011
CGI Group, Inc. September 2000 - May 2010
OneSource, Inc. October 1999 - September 2000
OneSource, Inc. 1999 - 2000
CorpTech March 1995 - October 1999
Skills
Technical Communication, Online Help, SnagIt, FrameMaker, RoboHelp, Testing, Requirements Analysis, Manuals, Quality Assurance, Software Documentation, Visio, Editing, SharePoint, DITA, Release Notes, XML, Analysis, Program Management, Technical Documentation, Documentation, Dreamweaver, Oxygen XML Editor
Education
Suffolk University 1991 — 1993
Dentaquest July 2014 - Present
Skills
Customer Service, Health Insurance, Medicaid, Managed Care, Public Speaking, Public Health Education, Health Care Reform, Policy, Affordable Care Act, Health Education
Education
university of tx el paso 2005 — 2011
Bachelor of Science (BS), Health promotion school of public health
ysleta High School
Southern New Hampshire University 2012 — 2014
our lady of mt carmel
Accenture January 2015 - Present
Accenture December 2013 - January 2015
Accenture January 2013 - December 2013
Accenture January 2012 - December 2013
Accenture January 2008 - January 2012
DentaQuest October 2005 - November 2007
CVS Caremark Corporation June 2004 - July 2005
Skills
Project Management, Program Management, Access, Process Improvement, Business Process..., Change Management, Business Analysis, Visio, SDLC, SharePoint, Vendor Management, Project Planning, Requirements Analysis, Requirements Gathering, Leadership, Management, Integration, Team Leadership, Analysis, Strategic Planning, Training, Data Analysis, Analytics, MS Project, Software Project..., Software Documentation, Management Consulting, ERP
Education
University of Kansas 1991 — 1995
Bachelor of Arts (BA), Communication and Media Studies
Nicolet High School 1988 — 1991
University of Miami Hospital April 2013 - Present
University of Miami Hospital October 2012 - November 2012
Jackson Mental Health Center August 2012 - October 2012
University of Miami Hospital August 2012 - October 2012
Miami Children's Hospital July 2012 - July 2012
Jackson Memorial Hospital May 2012 - July 2012
Palmetto General Hospital May 2012 - June 2012
University of Miami Hospital January 2012 - May 2012
DentaQuest June 2011 - December 2011
Dorothy M. Wallace Cope Center January 2011 - May 2011
Skills
BLS, Healthcare, Hospitals, Nursing, Healthcare Management, Recruiting, Cold Calling, FL RN Licensed, ACLS, Orthopedic, Physicians, ICU, Wound Care, Customer Service, Surgery
Education
University of Miami 2012 — 2012
Accelerated Bachelor of Science in Nursing (BSN), Registered Nursing/Registered Nurse
Southern Methodist University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
DentaQuest March 2015 - Present
DentaQuest August 2013 - Present
Associated Banc Corp May 2012 - August 2013
Schreiber Foods April 2011 - May 2012
St. Norbert College September 2008 - January 2011
Bryan Gore & Associates May 2010 - August 2010
Washington County Highway Dept. May 2009 - August 2009
Two Guys With Tools August 2007 - August 2009
Saukville Park & Recreation Dept. May 2006 - May 2009
Skills
Analysis, Healthcare Analytics, Marketing Analytics, Data Analysis, Analytics, SAS, Tableau, SQL, Marketing Strategy, Marketing Communications, Marketing Research, Product Management, Team Management, Team Leadership, Organizational Behavior, Microsoft Excel, Microsoft Word, Team Building, Project Work, Ethics, PowerPoint, Microsoft Power Point, Microsoft Office, Marketing
Education
St. Norbert College 2008 — 2012
Bachelors, Business Administration: Marketing
Port Washington High School 2004 — 2008
QSSI/United Health Group August 2015 - Present
UnitedHealth Group June 2014 - August 2015
DentaQuest April 2010 - June 2014
TJX Companies Inc. January 2008 - March 2010
Wachovia Securities March 2007 - January 2008
Sun Trust Bank December 2005 - March 2007
Bank of America August 2005 - November 2005
Infosys March 2003 - July 2005
Skills
TWS, IBM Tivoli, .NET, Microsoft SQL Server, SQL, Microsoft Office, Active Directory, Troubleshooting, SDLC, Windows Server, Project Management, Team Leadership, Windows, Visio, Process Improvement, SharePoint, Microsoft Excel, Business Analysis, Windows 7, Oracle PL/SQL..., Toad, IIS, Perl, Crystal Reports, XML, Kronos, Requirements Gathering, Testing, Databases, Analysis, User Acceptance Testing, Web Services, Business Requirements, Software Documentation, SSIS, Systems Analysis, Business Intelligence
Education
Osmania University 1998 — 2002
Bachelors of Engineering, Electronics and Communications Engineering
Osmania University
Bachelors of Engineering, Electronics and Communication Engineering
Accenture October 2014 - Present
DentaQuest May 2014 - October 2014
Harvard Business School March 2012 - May 2014
GE- Electric Insurance Company August 2005 - March 2012
John Hancock June 2004 - August 2005
Storage Tek May 2003 - June 2004
Skills
Data Warehousing, Business Intelligence, Data Integration, Quality Center, Informatica, ETL, Business Objects, Oracle, SDLC, Data Warehouse..., Data Modeling, Agile Methodologies, Master Data Management, SSIS, SSRS, Data Quality, Database Design, T-SQL, Dimensional Modeling, Databases, DB2, Business Intelligence..., Salesforce.com, Requirements Analysis, Teradata, Microsoft SQL Server
Education
Shippensburg University of Pennsylvania 2000 — 2002
Master of Science (MS), Computer Science
sri vidya higher secondary school
DentaQuest July 2013 - Present
Liberty Mutual Insurance July 2011 - May 2013
John Hancock Life Insurance Company (U.S.A.) September 2009 - July 2011
John Hancock January 2005 - 2009
Beth Israel Deaconess Medical Center May 2003 - March 2007
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Software Documentation, Process Improvement, Insurance, Health Insurance, Customer Service, Employee Benefits, Strategic Planning, Risk Management, Competitive Analysis, Financial Analysis, Account Management, Strategic Financial..., Microsoft Office, Financial Services
Education
Southern New Hampshire University 2007 — 2009
Business Finance/ Business Administration
Newbury College 2002 — 2003
Hotel Management/ Culinary Arts
Fenway High School 1998 — 2002
DentaQuest November 2012 - Present
OptumHealth/United Healthcare November 2009 - November 2012
American Dental Association March 2005 - October 2009
Skills
Health Insurance, Public Speaking, Panel Moderator, Health Policy, Healthcare, Peer Mentoring, Dentistry, Healthcare Management
Education
Northwestern University 1978 — 1981
DDS, Dentistry
University of Southern California 1972 — 1976
B.S., Biology
Rockwell Automation August 2012 - February 2015
DentaQuest December 2007 - April 2012
EMSystem LLC January 2007 - November 2007
Metavante March 2006 - January 2007
GE Healthcare October 2000 - March 2006
Johnson Controls November 1998 - October 2000
SPR Inc. June 1997 - November 1998
Helene Curtis January 1997 - May 1997
Skills
Process Improvement, Strategic Planning, Testing, Staff Development, Offshore Resource..., Change Management, New Business Development, Team Building, Business Analysis, Software Development, Program Management, Project Management, Requirements Gathering, IT Management, CRM, Business Intelligence, Visio, SDLC, Software Documentation, Six Sigma, Training, Vendor Management, Enterprise Software, Business Process..., Service Delivery, ITIL, Operations Management, Management, Leadership, PMP, Cross-functional Team..., IT Strategy, Integration, SharePoint, Software Testing, Software Quality...
Education
University of Southern Mississippi 1994 — 1996
MBA, Finance & Econ
The University of Southern Mississippi 1992 — 1994
BS, Political Science/Psychology
Associated Bank March 2014 - Present
DentaQuest June 2009 - March 2014
DentaQuest August 2006 - June 2009
Fiserv 2002 - 2006
Metavante 1998 - 2002
Skills
Business Analysis, Process Improvement, SDLC, Requirements Gathering, Requirements Analysis, Visio, Project Management, Microsoft SQL Server, Agile Methodologies, SharePoint, Quality Assurance, SQL, Integration, Testing, Team Building, Software Project..., Software Documentation, Data Warehousing, Software Development, Business Intelligence, Software Quality...
Education
University of Wisconsin-Milwaukee - Lubar School of Business 2007 — 2009
Masters, Business Administration
Purdue University 1992 — 1997
Bachelor of Science (B.S.), Civil Engineering
DentaQuest February 2015 - Present
Azara Healthcare April 2013 - January 2015
Network Engines, Inc November 2009 - April 2013
Massachusetts General Hospital January 2005 - April 2009
Massachusetts General Hospital July 1999 - October 2002
CSC Consulting 1996 - 1999
Skills
Business Intelligence, Data Warehousing, Cognos, Analytics, Enterprise Software, Business Process, Microsoft SQL Server, Oracle, Project Management, Management, Financial Analysis, Leadership
Education
Nichols College 1987 — 1991
Business Administration and Management, General
DentaQuest September 2013 - Present
Department of Aging and Disability Services October 2012 - September 2013
Texas Health and Human Services Commission April 2010 - October 2012
Education
The University of Texas at Austin - Red McCombs School of Business 1980 — 1982
DentaQuest November 2012 - Present
Dentaquest July 2008 - November 2012
DentaQuest August 2007 - July 2008
DentaQuest August 2004 - July 2007
DentaQuest March 2003 - August 2004
DentaQuest July 2001 - March 2003
DentaQuest July 1999 - July 2001
DentaQuest February 1999 - July 1999
Drs. Hawkins & Gingrass August 1996 - February 1999
Skills
Medicare, Process Improvement, Medicaid, HIPAA, Insurance, Healthcare Management, Business Process..., Claim, Employee Benefits, Provider Relations, Health Insurance, Managed Care, Team Building, Utilization Management, Healthcare, Network Development, Strategic Planning
Education
OMAAP 1997 — 1997
Oral & Maxillofacial Anesthesia Assistant Certificate
Milwaukee Area Technical College 1992 — 1996
Diploma, Surgical Technician and General Studies
L'BRI PURE n' NATURAL SKIN CARE February 2013 - Present
DentaQuest April 2007 - Present
DentaQuest June 2004 - April 2007
DentaQuest July 2002 - July 2004
Skills
Agile Methodologies, Microsoft SQL Server, Visio, Access, Process Improvement, Project Management, Testing, Software Documentation, SDLC, Integration, SharePoint, Requirements Analysis, Quality Assurance, SQL, Requirements Gathering, Business Intelligence, Business Analysis, Vendor Management, Business Requirements, Databases, Scrum, Test Cases, Crystal Reports, Data Warehousing, Software Project..., User Acceptance Testing, Test Automation, Analysis, SSIS, Software Development, QTP, SSRS, Software Quality..., Program Management, Data Analysis, Team Building, HIPAA, Business Process..., Insurance
Education
University of Phoenix 2005 — 2008
BA-Visual Communications, Information Technology
Milwaukee Area Technical College 1998 — 2001
AA-Computer Programming, Informational Technology
DentaQuest October 2007 - Present
Delta Dental of Massachusetts 2006 - Present
Delta Dental of MA August 2006 - October 2007
Education
Salve Regina University 2002 — 2006
University of Massachusetts Dartmouth
MBA, Business- Communications
DentaQuest 2008 - Present
Doral Dental 2007 - November 2011
DentaQuest November 1998 - 2007
Skills
Microsoft SQL Server, Project Management, Business Analysis, Visio, Requirements Analysis, SDLC, Software Development, Databases, IT Strategy, Requirements Gathering, Project Portfolio..., SQL, Business Intelligence, VMware, Testing, Vendor Management, Process Improvement, SharePoint, Business Process, Agile Methodologies, Software Documentation, Agile Project Management, Integration, IT Management, Business Process..., Software Project..., T-SQL
Education
Old Dominion University 1985 — 1991
BS, Information Systems
Charles River Laboratories April 2015 - Present
DentaQuest March 2008 - September 2013
Delta Dental of Massachusetts April 1999 - March 2008
Skills
Underwriting, Insurance, Health Insurance, Account Management, Marketing, Brokers
Education
Salem State College 2012 — 2014
Bachelor's degree, Biology/Biological Sciences, General
University of New Hampshire 1987 — 1991
BS, Health Management & Policy
A-19th Ave Dental April 2013 - Present
Variety of Dental offices 2006 - Present
AZ Dental March 2008 - May 2014
DentaQuest January 2008 - May 2013
The Center for Oral and Facial Surgery in Anthem October 2011 - November 2012
Interactions Marketing January 2010 - January 2012
Skills
Dentistry, Softdent, Patient Education, Dentrix, Healthcare, Health Education, Laser Therapy, Digital Radiography, Cpr Certified, Dental Care, Nitrous Oxide, Local Anesthesia, Prevention, Dental Software, Cancer Screening, Oral Care, Periodontal Disease, Teeth Whitening, CPR Certified
Education
O'Hehir University 2014 — 2014
Bachelor of Science (BS)
Phoenix College
dental hygiene
DentaQuest TrainingHarvey Industries2001 - 2006
Polaroid 1980 - 1995
Education
Suffolk University 1975 — 1980
BS, Communications
DentaQuest September 2015 - Present
Various 2005 - Present
America's Essential Hospitals January 2012 - September 2015
National Association of Public Hospitals and Health Systems November 2009 - December 2011
Medill News Service January 2009 - 2009
The Advisory Board Company June 2006 - June 2008
Trauner Consulting Services March 2005 - August 2005
EPA 2005 - 2005
Décor and Style Magazine 2004 - 2004
Skills
Strategic Communications, Editing, Social Media, Online Engagement, Web Design, Writing, New Media, Video Production, Video Editing, Digital Storytelling, Digital Strategy, Content Strategy, Usability, Community Management, Non-profits, Healthcare, Hospitals, Public Health, Blogging, Nonprofits, Publications, Editorial, WordPress, Storytelling, Publishing, Social Media Marketing, Video, Facebook
Education
Northwestern University - Kellogg School of Management 2009 — 2009
Certificate, Media Business Management
Northwestern University 2008 — 2009
Masters of Science, Journalism
University of California, San Diego 2001 — 2005
B.A., Literature/Writing
Scholle Corporation August 2012 - Present
Syntel & Tower Group companies October 2011 - July 2012
DentaQuest March 2011 - October 2011
Mc Kesson Inc. July 2010 - March 2011
Skills
SSRS, ETL, SQL Server, Data Warehousing, Business Intelligence, SSIS, SSAS, Stored Procedures, T-SQL, PL/SQL, SQL Server 2000-2008, SQL, Databases, SharePoint, Business Analysis, Integration, Microsoft SQL Server, Analysis Services, SDLC, Oracle SQL Developer, Requirements Analysis
Education
Stevens Institute of Technology 2008 — 2010
Master's degree, Electrical, Electronics and Communications Engineering, 3.3
DentaQuest August 2011 - Present
Group Benefit Services August 2006 - August 2011
Crawford Advisors, LLC 2000 - 2005
Skills
Account Management, Brokers, Benefits Administration
Education
Towson University 1992 — 1997
BS, Biology
Lydall March 2015 - Present
Comtran Cable LLC July 2012 - February 2015
DentaQuest July 2011 - July 2012
Newburg & Company, LLP September 2009 - July 2011
Christopher J. Huckins, CPA October 2008 - August 2009
Graham, Huckins & Shepherd, PC January 2006 - October 2008
Skills
GAAP, Financial Reporting, Accounting, General Ledger, Internal Controls, Auditing, Financial Statements, Financial Accounting, Account Reconciliation, Tax, QuickBooks, Financial Analysis, Accounts Payable, Accounts Receivable, Cash Flow, Payroll, Managerial Finance, Forecasting, Revenue Recognition, US GAAP, CPA, Strategic Financial..., Tax Preparation, Corporate Tax, Accruals, Financial Audits, Journal Entries, Tax Returns, Tax Accounting, Finance, Variance Analysis, Microsoft Excel, Cost Accounting, Sarbanes-Oxley Act, Income Tax, Budgets, Fixed Assets
Education
Nichols College 2003 — 2006
BSBA, Accounting
DentaQuest August 2006 - Present
State of Massachusetts 1998 - 2006
Mellon Bank 1996 - 1998
Prudential AARP 1994 - 1996
Skills
SharePoint, Microsoft SQL Server, SQL, SDLC, Requirements Analysis, Visio, Databases, Visual Basic, Data Warehousing, Agile Methodologies, Scrum, Software Project..., Business Analysis
Education
Moscow Power Engineering Institute (Technical University) 1978 — 1983
BS, telecommunications
DentaQuest January 2015 - July 2015
DentaQuest January 2011 - December 2014
DentaQuest April 2006 - December 2014
DentaQuest January 2002 - March 2006
Delta Dental of Massachusetts November 2000 - January 2002
Tufts Health Plan July 1991 - November 2000
Skills
Health Insurance, Insurance, Employee Benefits, Health Care Reform, Leadership, Strategic Planning, Medicare, Health Savings Accounts, Sales Management, Group Insurance, Underwriting, PPO, HMO, Account Management, Managed Care, New Business Development, Provider Relations, Team Building, Process Improvement, Management, Sales, Long-term Care, Vendor Management, Healthcare, Benefits Administration, Life Insurance, Medicaid, COBRA, Health Policy, HIPAA, Healthcare Industry, Brokers, Private Exchanges, Sales Organization..., Strategic Partnerships, Team Leadership, Medicaid Managed Care
Education
Suffolk University - Sawyer School of Management 1992 — 1995
Masters Degree, Business and Public Administation
University of Massachusetts 1987 — 1991
BS, Management (concentration in Marketing)
DentaQuest May 2015 - Present
DentaQuest January 2006 - Present
Reebok 1998 - 2005
Education
The University of Tennessee at Chattanooga
BS, Psychology
University of Tennessee
Bachelor of Science, Psychology
DentaQuest May 2013 - Present
Kornit-Digital November 2012 - May 2013
Leeson Electric November 1999 - April 2012
Skills
Cross-functional Team..., Process Improvement, Strategic Planning, Project Management, Product Development, Business Intelligence, Program Management, Six Sigma, Sales, Lean Manufacturing, Manufacturing, Customer Service, Marketing, Operations Management, New Business Development, Sales Management, Business Analysis, Continuous Improvement, ERP, Account Management, Forecasting
Education
Milwaukee Area Technical College 2008 — 2012
DentaQuest March 2010 - Present
BRADY CORPORATION-World Headquarters August 2006 - November 2009
KOHLER COMPANY April 2006 - July 2006
REXNORD INDUSTRIES March 1996 - February 2006
DERCO AEROSPACE, INC November 1985 - March 1996
Skills
Cost Accounting, Accounts Payable, Accounts Receivable, Financial Reporting, Cash Flow, General Ledger, Accounting, Auditing, Internal Controls
Education
Milwaukee Area Technical College 1989 — 1990
Accounting/Finance
University of Wisconsin-Oshkosh 1979 — 1985
Bachelor's degree, Business
Mount Mary University
Accounting/Finance
DentaQuest March 2013 - Present
Pentair Water January 2012 - November 2012
Spencer & Associates, LLC February 2011 - August 2011
Milwaukee County February 1998 - March 2007
Skills
•Computer proficient..., Proficient in Microsoft..., Customer Service, Software Documentation, Research, Analysis, Process Scheduler, Sales, Trials, Litigation, Interviews, Courts, Administrative..., Microsoft Word, Legal Writing, Policy, Supervisory Skills, Public Speaking, Training, Microsoft Office, PowerPoint, Microsoft Excel, Team Building, Community Outreach, Administrative...
Education
Milwaukee Area Technical College 2009 — 2011
Associate's degree, Paralegal
John Marshall High School
High School Diploma
Milwaukee Area Technical College
Schneider Electric Energy & Sustainability Services November 2014 - Present
Mattress Firm March 2014 - October 2014
Verlo Mattress Factory Stores November 2012 - February 2014
DentaQuest May 2013 - January 2014
Van Horn Hyundai August 2012 - November 2012
Kohler Co. March 2007 - August 2012
Kohler September 2011 - July 2012
Van Horn Hyundai February 2006 - March 2007
Skills
Communication, Recruiting, Project Management, Human Resources, Management, Interviews, Training, Process Improvement, Volunteer Recruiting, Volunteer Management, Fundraising, Martial Arts, Cardio Kickboxing, Yoga, Budgets, Customer Service, Time Management, Organizational..., Sourcing, Inventory Management, Project Planning, Team Building, Sales, Teamwork, Leadership
Education
Silver Lake College 2005 — 2010
Bachelor's degree, Business & HR
LTC 2005 — 2008
Business & Human Resource Mangament
DentaQuest July 2013 - Present
HellermannTyton June 2005 - March 2013
Milwaukee Wire Products September 1984 - May 2005
Skills
Organizational..., FTP, MRP, Training, X12, Automotive, Strategic Planning, Continuous Improvement, ERP Implementations, Team Building, Supply Chain, Team Leadership, Systems Analysis, EDIFACT, Business Process..., Data Conversion, Supply Chain Management, Integration, Change Management, Process Improvement, Troubleshooting, Crystal Reports, EDI ANSI X12, GXS/Inovis Trusted..., Cross-functional Team..., Manufacturing
Education
Milwaukee Area Technical College 1996 — 1997
None, Materials Mgmt
DentaQuest/Delta Dental of MA August 2012 - August 2014
DentaQuest January 2007 - August 2012
Ensconcia, LLC 2004 - 2007
Kupper Parker Communications 1995 - 2004
Blue Cross Blue Shield of Massachusetts 1988 - 1995
Skills
Strategic Planning, Managed Care, Health Insurance, Medicare, Insurance, Medicaid, Market Research, Health Policy, Employee Benefits, Marketing, Advertising, Business Development, Mergers, Product Development, Marketing Communications, Mergers & Acquisitions, Management
Education
Northeastern University
Master's degree
DentaQuest December 2013 - Present
Aetna Health Plans January 2004 - November 2013
CIGNA Healthcare January 1995 - January 2000
Skills
Provider Relations, Network Development, Managed Care, Health Insurance, Medicare, Medicaid, Health Policy, HIPAA, Healthcare Industry, Credentialing, Utilization Management, Insurance, Healthcare Information..., Regulations, Access, Healthcare, Disease Management, Healthcare Consulting, Leadership, Public Speaking, Healthcare Management, Training, Revenue Cycle, Provider Education, Dentistry, HMO, Health Care Reform, Practice Management, Workers Compensation, Quality Improvement, Outlook, Stop Loss, Disability Insurance, Claims Management, Strategic Leadership, Benefits Administration, New Business Development, Strategic Planning, Claim
Education
Saint Joseph's University
MHA, Health Administration
Partners HealthCare April 2015 - Present
DentaQuest November 2014 - Present
VDX Inc. January 2014 - November 2014
RBS Citizens April 2013 - January 2014
Fidelity Investments January 2012 - April 2013
Fidelity Investments LLC January 2006 - March 2013
Fidelity Investments January 2010 - February 2012
2005 to 2006Veritude, LLC January 2005 - January 2006
Fleet Bank January 1998 - August 2005
BANK OF AMERICA formerly FLEETBOSTON January 1998 - January 2004
Skills
Software Documentation, Troubleshooting, VMware, Windows 7, Disaster Recovery, Technical Support, Testing, Microsoft SQL Server, System Administration, Microsoft Exchange, Integration, Software Installation, System Deployment, Servers, Windows XP, Automation, IT Operations, Windows, Virtualization, Vendor Management, Citrix
Education
Taunton High School 1980 — 1983
HS Diploma, Business
Stonehill College
University of Wisconsin System November 2014 - Present
State of Wisconsin June 2013 - June 2014
Stratagem December 2009 - June 2013
DentaQuest 2010 - 2013
Dean Health Plan, Inc. 2007 - 2009
American Family Insurance 2001 - 2007
Foote, Cone & Belding 1995 - 1998
SPSS 1992 - 1995
SPSS 1990 - 1992
Skills
Data Warehousing, Business Intelligence, SAS, PL/SQL, Analytics, SPSS, Hyperion, Visual Basic, Java, JavaScript, Perl, MS Project, Software Project..., Project Portfolio..., Data Integration, SDLC, Business Analysis, Requirements Gathering, Process Improvement, Project Management, Requirements Analysis, Unix, DB2, SharePoint, Enterprise Software, Agile Methodologies, Visio, Databases, Integration, Hyperion Enterprise
Education
University of Michigan 1981 — 1985
Bachelor's Degree, College of Literature, Science, & Arts
Michigan State University 1985 — 1998
Graduate School, Social Sciences
University of Wisconsin - Madison 1981 — 1985
Master's Certificate in Project Management
Wakefield Public School System July 2015 - Present
Merrimack College October 2013 - December 2014
Merrimack College July 2013 - October 2013
Merrimack College December 2011 - June 2013
DentaQuest 1994 - December 2011
Skills
Process Improvement, Vendor Management, Project Management, Analysis, Program Management, Microsoft Office, Microsoft Excel, Strategic Planning, Team Building, Business Analysis, Nonprofits, Customer Service, Budgets, Change Management, Visio, Risk Management, Access, Leadership, Training, Marketing, Team Leadership, Data Analysis, Contract Negotiation, Cross-functional Team..., Management, Outlook, Policy, Healthcare, Contract Management
Education
Regis College
Nuance Communications February 2015 - Present
DentaQuest August 2010 - December 2014
Nemours February 2010 - June 2010
Saints Memorial Medical Center January 2008 - November 2009
Skills
Accounting, Financial Reporting, Financial Statements, General Ledger, Journal Entries, Bank Reconciliation, Auditing, Payroll, Finance, Process Improvement, Microsoft Excel
Education
University of Massachusetts Lowell 2012 — 2014
Master of Business Administration (M.B.A.), Accounting focus for potential CPA or CFE
University of Massachusetts Lowell 2002 — 2005
Bachelorâs Degree, Business Administration, Accounting
Middlesex Community College 2000 — 2002
Associateâs Degree, Business Administration
DentaQuest June 2015 - Present
DentaQuest August 2013 - June 2015
CSHM LLC March 2009 - July 2013
Skills
HIPAA, Healthcare, Medicaid, Process Improvement, Training, Policy, Healthcare Management, Employee Relations, Dentistry, Leadership, Practice Management, Medical Compliance, Strategic Planning, Team Building, Benefits Administration, Customer Service
Education
University of Phoenix 2008 — 2010
Masters, Health Administration
Tennessee State University 1998 — 2003
B.S., Dental Hygiene
DentaQuest May 2013 - Present
Marquis Medical Inc. March 2005 - Present
Skills
Healthcare, Medical Devices, Hospitals, Strategic Planning, Radiology, Healthcare Information..., Capital Equipment, Hardware Diagnostics, Cardiology, Surgery, Product Launch, PACS, Healthcare Industry, Digital Imaging, Sales
Education
The University of South Dakota 1974 — 1978
AA/BS, Dental Hygiene
The University of South Dakota
Bachelor of Science (BS), Dental Hygiene/Hygienist
Simmons College July 2011 - Present
DentaQuest January 2008 - July 2011
Harvard University July 2001 - January 2008
Skills
Microsoft Excel, Microsoft Office
Education
Salem State University
DentaQuest June 2012 - Present
United Healthcare - Americhoice - APIPA September 2007 - January 2012
UnitedHealthcare September 2007 - February 2011
United Healthcare - OptumHealth February 2010 - January 2011
Camelback Pediatric Dentistry and Orthodontics March 2006 - April 2007
Skills
Medicare, HIPAA, Management, Invoicing, Customer Service, Insurance, Medicaid, Outlook, Provider Relations, Recruiting
Education
Western International University 2010 — 2013
Bachelor, Behavorial Science
Rio Salado College 2005 — 2006
Certified Dental Assistant, Dental Assisting/Assistant
DentaQuest April 2014 - Present
ikaSystems August 2012 - March 2013
Blue Cross & Blue Shield of Rhode Island February 1999 - 2011
Skills
Customer Service, Insurance, Microsoft Excel, Medicare, Claim, Sales, Data Entry
Education
Northeastern University
Business Administration and Management, General
DentaQuest January 1993 - January 2011
Peer Review Analysis January 1988 - January 1993
Raytheon 1983 - 1988
Education
Newbury College
Associates Degree, Merchandising
Safari Childcare July 2011 - Present
DentaQuest 2007 - 2010
Heinemann's Restaurant 2005 - 2006
Skills
Bulk Mailing, Microsoft Office, Claims Handling, Dishwashing, Cooking, Toddlers, Assistant Teaching, Web Design
Education
Moraine Park Technical College 2006 — 2009
Information Technology
Mission Builders, LTD April 2015 - Present
MARKET BASKET April 2003 - Present
Horsley Eye Center June 2003 - Present
DentaQuest July 2012 - October 2012
Skills
Accounts Payable, Health Insurance, Insurance, Management, Process Scheduler, Administrative..., Purchasing, Access, Invoicing, Outlook, Customer Service, Human Resources
Education
Salem State University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, 3.5
North Shore Community College 2006 — 2009
Associate's degree, Business Administration and Management, General, 3.7
DentaQuest January 2013 - Present
JPC Holdings January 2012 - January 2013
CSHM January 2004 - December 2011
Office of the Governor, State of Tennessee January 1998 - January 2003
Skills
Healthcare, Strategic Planning, Public Speaking, Team Building, Fundraising, Public Relations, Negotiation, Budgets, Leadership, Contract Negotiation, Marketing Strategy, Event Planning, Community Outreach, Project Management, Business Strategy, Social Media, New Business Development
Education
Middle Tennessee State University 1995 — 1997
BS, Communications & Political Science
University of Mississippi
DentaQuest 2008 - Present
Cedar Creek Eye Associates May 2004 - May 2008
West Bend Clinic December 2002 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
New Mexico Junior College
Accounting and Business/Management
CGI September 2013 - Present
DentaQuest March 2004 - September 2013
Mullen November 1999 - January 2004
Roy F. Weston, Inc. September 1994 - November 1999
Skills
Microsoft Exchange, Windows servers, Windows clusters, EmailXtender, Postini, Active Directory, Group Policy, RightFax, VMWare, SAS platform Admin, HP Proliant servers, Symantec, BES, DNS, DHCP, DFS, DR, VMware, Blackberry Enterprise..., HP Proliant, Windows Server, Networking
Education
Northeastern University 1982 — 1988
Bachelor of Science, Mechanical Engineering Technology
uShip June 2015 - Present
uShip June 2015 - Present
DentaQuest October 2013 - December 2014
Dollar Tree Stores August 2012 - October 2013
Skills
Insurance, Customer Service, Health Insurance, Process Improvement, Employee Benefits, Training, Outlook, Underwriting, Medicare, Healthcare, Claims Handling, Claims Resolution
Education
The University of Texas at San Antonio 2009 — 2012
Biology, General
DentaQuest Workflow Configuration System AnalystDentaQuestJune 2014 - May 2015
DentaQuest June 2011 - June 2014
DentaQuest January 2007 - June 2011
Education
Milwaukee Area Technical College 2007 — 2009
Associate's degree, Dental Hygiene/Hygienist