Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
Discover Financial Services August 2015 - Present
Tiffin University November 2013 - June 2015
Walmart September 2013 - January 2014
Westfield Group/Westfield Insurance March 2013 - August 2013
State Farm Insurance November 2012 - March 2013
Heidelberg University August 2011 - December 2011
Skills
Customer Service, Time Management, Public Speaking, Microsoft Office, Admissions Counseling, Recruitment, Teamwork, PowerPoint, Recruiting, Leadership, Data Entry, Team Building, Event Planning
Education
Tiffin University 2013 — 2015
Master's Degree, Human Resource Management, 3.80
Heidelberg University 2010 — 2012
Bachelor's Degree, Business Administration, 3.30
Discover Financial Services February 2015 - Present
Fieldglass July 2013 - April 2014
Kick It Social December 2012 - June 2013
Fifth Third Bank August 2011 - August 2012
Education
Grand Valley State University 2011 — 2012
M.B.A.
Grand Valley State University 2007 — 2011
B.B.A., Marketing
Visa February 2015 - Present
Discover Financial Services June 2014 - August 2014
Leukemia Research Foundation March 2014 - June 2014
ChinaAutoMarket Consulting Company July 2012 - July 2013
Anhui USTC iFLYTEK Co July 2011 - October 2011
Skills
SAS, SQL, R, SPSS, Integrated Marketing, Digital Marketing, Marketing Communications, Email Marketing, Radian6, Python, Social Media Marketing, Market Research, Social Media, Strategy, Competitive Analysis, Customer Insight, Microsoft Office, Microsoft Excel, HTML, JavaScript, Data Analysis, Project Management, Product Marketing, Product Management, Account Management, Customer Relations, CRM, Marketing Strategy, Interactive Marketing, Marketing Research, Analytics, Advertising, Statistics, Leadership, Strategic Planning
Education
Northwestern University 2013 — 2014
Master of Science (MS), Integrated Marketing Communications, 3.7/4.00
Harbin Engineering University 2008 — 2012
Bachelor of Arts (BA), English Language and Literature, 3.8/4.00
Harbin Engineering University 2008 — 2012
Bachelor of Arts (BA), International Economics and Trade
Midtown Athletic Clubs June 2014 - Present
Elysa Fisher Women's Life Center February 2014 - June 2014
Salon 117 & Essence Day Spa October 2012 - February 2014
Discover Financial Services January 2005 - June 2012
Skills
Nutrition, Customer Service, Sales, Marketing, Account Management, Coaching, Customer Retention, Management, Team Building, Leadership, Strategic Planning, Training, Small Business, Aesthetics, Waxing, Cosmetics
Education
Harper College 2013 — 2015
D'Armi Esthetics University 2007 — 2008
Certificate of Completion, Skincare
First Service Networks September 2015 - Present
Apollo Education Group December 2014 - August 2015
Fender Musical Instruments Corporation October 2014 - October 2014
The Pet Firm September 2013 - July 2014
Shamrock Foods April 2013 - September 2013
Discover Financial Services February 2013 - March 2013
Grand Canyon University April 2011 - August 2012
Grand Canyon University June 2009 - April 2011
Grand Canyon University April 2008 - May 2009
Quincy Joist Company October 2007 - December 2007
Skills
Onboarding, College Recruiting, Employee Relations, Recruiting, Talent Acquisition, Talent Management, HRIS, Applicant Tracking..., Employee Engagement, Technical Recruiting, Organizational..., Human Resources, Performance Management, Leadership Development, Resume Writing, HR Policies, Benefits Administration, Career Development, Staff Development, Management, Interviews, Temporary Placement, Coaching, Communication Skills, Employee Training, Sourcing, Employee Benefits, New Hire Orientations
Education
Grand Canyon University 2009 — 2012
Masters, Professional Counseling, 3.79 GPA
University of Phoenix 1999 — 2004
B.S, Business Mgt & HR Mgt, 3.5 GPA
Kelly Services April 2015 - Present
CTB/McGraw-Hill April 2007 - December 2014
Alief Independent School District 2006 - 2007
Indian Prairie School District 204 2005 - 2006
International Truck and Engine 2001 - 2002
Discover Financial Services 1999 - 2001
Discover Financial Services 1998 - 1999
Discover Financial Services 1997 - 1998
Education
National Louis University 2003 — 2005
Masters of Art, Elementary Education
Hampton University 1994 — 1997
Bachelor of Science, Business Management
Discover Financial Services October 2014 - Present
State Farm May 2014 - Present
American Bar Association January 2011 - January 2011
First Horizon 2007 - 2008
Fannie Mae 2006 - 2006
Seton Healthcare Family January 2000 - December 2005
Citibank May 1997 - July 1998
Waterman Broadcasting January 1995 - September 1995
Sears Home Services December 1994 - September 1995
Skills
Customer Service, Microsoft Office, SharePoint, Access, Microsoft Excel, Software Documentation, Editing, Process Improvement, Project Management, Outlook, Business Analysis, Program Management, Quality Assurance, Windows, Vendor Management, SDLC, Visio, Management, Technical Recruiting
Education
Harper College 2008 — 2010
AA, Honors, Biology
Advanced Computer Training
BA/PMP Certification Preparation
HIMSS June 2015 - Present
21st Street Marketing January 2014 - June 2015
Discover Financial Services December 2011 - December 2013
Discover Financial Services June 2006 - December 2011
Discover Financial Services January 2005 - June 2006
Sears Holdings Corporation June 2004 - January 2005
Sears Holdings Corporation January 2001 - March 2004
Sears Holdings Corporation June 1998 - December 2000
IRI June 1990 - June 1998
Skills
Direct Marketing, Segmentation, Email Marketing, Analytics, Marketing Strategy, Marketing Management, Digital Marketing, Integrated Marketing, Marketing, Credit Cards, Database Marketing, Marketing Communications, Online Marketing, Financial Services, Lead Generation, Customer Acquisition, Vendor Management, Management, Interactive Marketing, Budgets, Strategy, Project Management, Mobile Marketing, Competitive Analysis, Cross-functional Team..., Market Research
Education
Hamline University
Political Science and Government
Hamline University
St. Joseph Health June 2013 - Present
Tolleson Union High School District September 2011 - January 2013
Discover Financial Services April 2011 - September 2011
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Education, Mathematics, Keen Listener, Multi Tasking
Education
Grand Canyon University
Secondary Education and Teaching
Mt. San Antonio College
General Studies
J.P. Morgan January 2015 - Present
J.P. Morgan October 2013 - December 2014
Discover Financial Services 2006 - 2013
Fasttrak Coatings Company 2002 - 2006
Skills
Accounting, Project Management, Office Management, Finance, Account Reconciliation, Financial Analysis, Financial Reporting, Access, Legal Documents, Microsoft Excel, Leadership, Organization &..., Payroll, Analysis, Process Improvement
Education
Goldey Beacom College 1998 — 2004
Master of Business Administration (MBA), Comprehensive
Firelands Counseling and Recovery Services May 2014 - Present
Habitat for Humanity Fulton County May 2013 - August 2013
Discover Financial Services June 2012 - August 2012
Discover Financial Services June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Outlook, Time Management, Data Entry, Facebook
Education
Heidelberg University 2014 — 2017
Master's Degree, Counseling Psychology
Tiffin University 2010 — 2014
Bachelor's Degree, Psychology
Sheridan High School 2006 — 2010
Diploma
Discover Financial Services July 2014 - Present
Alexander Arms September 2012 - Present
United Pet Group May 2012 - September 2012
Quality Inn Christiansburg September 2009 - May 2012
Starbucks August 2006 - November 2009
Tequila's June 2005 - August 2006
Wilco Hess June 2004 - June 2005
INFONXX January 2004 - June 2004
Mulberry Street Gifts January 2003 - January 2004
NC Army National Guard April 1989 - January 1995
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Coaching, PowerPoint, Microsoft Excel, Social Media, Training, Team Building, Outlook, Leadership, Nonprofits, Fundraising, Public Speaking, Community Outreach, Time Management, Sales, Data Entry, Hospitality, Leadership Development, Marketing, Social Networking, Retail
Education
Guilford College 2005 — 2009
B.A., Political Science
University of Alabama at Huntsville 2003 — 2005
French, French
Thunderbird School of Global Management November 2013 - Present
Thunderbird School of Global Management January 2012 - October 2013
Grand Canyon University September 2007 - September 2011
Aegis Mortgage and House 2 Home Mortgage September 2006 - August 2007
Discover Financial Services January 2001 - September 2006
Discover Financial Services 1997 - 2001
Discover Financial Services 1995 - 1997
Skills
Higher Education, Leadership Development, Staff Development, Coaching, Leadership, Enrollment Services, Student Recruiting, International Business, Enrollment Management, Team Leadership, Customer-focused Sales, Program Management, Customer Service, Organizational..., Call Centers, Admissions, Career Development, Project Planning, Career Counseling, Lead Generation, Quality Assurance, Mentoring
Education
Grand Canyon University 2011 — 2015
Applied Management
Moon Valley High School 1989 — 1993
Advanced High School Diploma
Holiday Inn Express & Suites Newark-Heath, OH June 2015 - Present
Discover Financial Services July 2014 - June 2015
Harrison College April 2013 - April 2014
Courtyard by Marriott September 2011 - February 2013
Concord Hospitality Enterprises 2002 - 2013
Courtyard by Marriott January 2011 - September 2011
Courtyard by Marriott January 2006 - January 2011
Skills
Operations, Front Desk, Kronos Timekeeping, Ultipro, Ceridian Payroll System, Leadership, Management, Microsoft Excel, Microsoft Word, ADP Payroll, Organization, TIPS Trained, TIPS Certified, ServeSafe, ConnectU AGM Trained, Employee Training, Accounts Payable, Accounts Receivable, Time Management, Night Audit, MOD, QA/BSA, LDI, LDII, Bar Management, Barista Training, Housekeeping, Hotel Booking, Hotel Management, ServSafe, Customer Service, Revenue Analysis, Training, Food & Beverage, Hospitality Management, Hospitality, Hospitality Industry, Hotels
Education
Harrison College-Indianapolis 2013 — 2016
Discover Financial Services March 2015 - Present
HealthEquity April 2012 - January 2015
Multiple Employers September 2008 - January 2015
HealthEquity September 2011 - March 2012
HealthEquity March 2011 - September 2011
Skills
Health Savings Accounts, Sales, Training, Employee Benefits, Health Insurance, Insurance, Customer Service, Account Management, Leadership, Employee Training, Brokers, Disability Insurance, Vendor Management, Workshop Facilitation, Call Centers, Employee Relations, Process Improvement, Education, Benefits Administration, Salesforce.com, Time Management, Corporate Training, Corporate Culture, Strategic Planning, Team Building, Call Center, CDH, Continual Education, CE, Sales Support, HSA-powered healthcare
Education
Grand Valley State University 2003 — 2010
Bachelor of Arts (B.A.), Secondary Education and Teaching
Ferris State University - Kendall College of Art and Design 1999 — 2002
Illustration and Industrial Design
American Express August 2014 - Present
Discover Financial Services February 2013 - August 2014
Discover Financial Services February 2011 - January 2013
Discover Financial Services November 2009 - January 2011
Discover Financial Services July 2008 - October 2009
Discover Financial Services January 2007 - June 2008
Purdue University July 2005 - December 2006
Hyundai January 2002 - September 2003
Skills
Credit, Strategy, Portfolio Management, Data Analysis, SAS, Predictive Analytics, Analytics, SAS programming, Segmentation, Predictive Modeling, Data Mining, Credit Cards, Financial Risk, Business Analysis, Pricing, Statistical Modeling
Education
Purdue University 2004 — 2006
M.S., Industrial Engineering
Hanyang University 1995 — 2001
B.S., Mechanical Engineering
Discover Financial Services 2008 - Present
Chubb Insurance 2004 - 2007
Transamerica Distribution Finance 1997 - 2004
PNC Mortgage 1995 - 1997
Education
Governors State University 1990 — 1992
BHA, Health Administration (Management)
Prairie State College 1980 — 1985
Harper College
Medical related
WageWorks June 2013 - Present
WageWorks March 2011 - Present
Discover Financial Services 2004 - 2011
Discover Card 2001 - 2005
Skills
Customer Service, Call Center, Compliance, Team Building, Process Improvement, Change Management, Excel, Word, Coaching, Presentation Development, Operations Management, PowerPoint, Training, Team Leadership, Management, Microsoft Excel, Call Centers, Microsoft Word, Organizational..., Cross-functional Team..., Performance Management, Six Sigma, Customer Experience, Employee Training, Vendor Management, Customer Satisfaction, Customer Retention, CRM, Account Management, Employee Relations, Leadership
Education
Grand Canyon University 2006 — 2008
Masters of Science Leadership, Business
Grand Canyon University
Masters of Science, Leadership
MasterCard December 2013 - Present
StartPath - MasterCard December 2013 - Present
Discover Financial Services January 2012 - November 2013
National Payment Corporation of India January 2011 - November 2011
Visa Europe February 2008 - January 2011
Visa Europe February 2008 - 2010
First Data Corporation February 2007 - 2008
RFI Global Services January 2005 - December 2007
Orga Kartensysteme Gmbh January 2003 - January 2005
Gemplus January 2002 - January 2004
Education
Henley Management College
Oxford Brookes University
MS
University of Madras
B Engg
Discover Financial Services 2014 - Present
Marshalls & Homegoods July 2013 - October 2013
Modell's Sporting Goods April 2009 - February 2010
Skills
Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Social Media Marketing, Advertising, Teamwork, HTML, Time Management, Event Planning, Social Networking, Microsoft Access, Leadership, Visual Merchandising, Outlook, Marketing, Microsoft Office, Access, Customer Satisfaction, Retail, Sales
Education
Goldey Beacom College 2010 — 2014
Bachelor of Business Administration (B.B.A.), 3.1/4.0
Discover Financial Services February 2015 - Present
BNY Mellon September 2014 - February 2015
Skills
Sports Management, Sports Marketing, Microsoft Excel, Finance, Business, Mathematics, Technical Writing, Microsoft Word, Communication, Teamwork, Leadership, Microsoft Office, PowerPoint, Public Speaking
Education
Gwynedd Mercy University 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Discover Financial Services June 2014 - Present
Discover Card May 2011 - May 2014
Discover Financial Services June 2010 - May 2011
Discover Financial Services January 2007 - June 2010
Discover Financial Services July 2006 - January 2007
Discover Financial Services July 2001 - July 2006
Discover Financial Services December 2000 - August 2001
Discover Financial Services September 1995 - December 2000
Intex International February 1994 - September 1995
47th Street Photo December 1993 - February 1994
Skills
Process Improvement, Six Sigma, Continuous Improvement, Workforce Management, Process Engineering, Business Process..., Credit Cards, Change Management, Data Analysis, Problem Solving, Microsoft Office, Analytics, Call Center, Business Analysis, Call Centers, Leadership, Operations Management, Project Management, Relationship Management, Strategy, Training, Management
Education
Villanova University 2014 — 2014
Lean Six Sigma Master Black Belt
Villanova University 2010 — 2011
CLSSBB, Lean Six Sigma
Goldey-Beacom College 1993 — 1995
University of Delaware 1992 — 1993
American Nuclear Society July 2012 - Present
Dagley Design 2002 - Present
Taproot Foundation March 2010 - September 2012
Discover Financial Services January 2011 - November 2011
Virginia Opera 2004 - 2009
Creative Business Services 2002 - 2003
Skills
Graphic Design, Creative Strategy, Project Management, Vendor Management Skills, Designing Marketing..., Corporate Identity, Illustration, Web Graphics, Photography, Copywriting, InDesign, Illustrator, Photoshop, Pre-press, Photo Editing, Art Direction, Logo Design, Typography, Image Editing
Education
The School of the Art Institute of Chicago 1988 — 1990
BFA
Grand Rapids Community College 1984 — 1986
Associate Degree in Arts
Discover Financial Services January 2015 - May 2015
Discover Financial Services December 2013 - January 2015
Discover Financial Services July 2012 - December 2013
Northwestern University September 2009 - July 2012
Discover Financial Services June 2011 - September 2011
ACR Engineering June 2010 - September 2010
Skills
Minitab, AMPL, Microsoft Excel, Matlab, Microsoft Word, Six Sigma, Lean, Certified Green Belt, DMAIC, Microsoft Access, PowerPoint, Programming, Training, Recruiting, Photoshop, Microsoft Office, Data Analysis, Statistics
Education
Harvard Business School 2015 — 2017
Master of Business Administration (M.B.A.)
Northwestern University 2008 — 2012
Bachelor of Science, Industrial Engineering, 3.8, Magna Cum Laude
Kellogg School of Management 2010 — 2012
Undergraduate Certificate in Managerial Analytics
Westlake High School 2004 — 2008
Morgan Stanley June 2012 - Present
Discover Financial Services July 2011 - June 2012
Newark December 2009 - March 2011
Newark October 2009 - March 2011
Newark February 2009 - October 2009
National City Bank June 2007 - February 2009
SourceOne Healthcare Technologies December 2007 - January 2009
SourceOne Healthcare April 2006 - January 2009
Clear Channel Radio August 2005 - December 2005
Clear Channel Radio May 2005 - December 2005
Skills
Customer Satisfaction, Sales, Sales Operations, Leadership, Customer Service
Education
Heidelberg University 2001 — 2005
Bachelors of Art, Communications and Theater Arts (Media Field)
Discover Financial Services July 2014 - Present
Discover Financial Services July 2013 - July 2014
Unifrax I LLC February 2012 - June 2013
Forbes Marshall June 2010 - June 2013
Mukta Publishing House June 2009 - 2011
Harrah's Entertainment May 2008 - July 2008
Infosys April 2005 - May 2007
Sakal papers Ltd, Pune, India August 2004 - April 2005
Skills
Marketing..., Market Research, Marketing Strategy, Web and print content..., Cross-functional team..., CRM, Digital Marketing, Social Media Marketing, Content Strategy, Content Management, Competitive market..., Competitive Analysis, Cross-functional..., Cross-functional Team..., Marketing, Strategic Planning, SEO, Business Development, Management, Strategy, Business Strategy
Education
Thunderbird School of Global Management 2007 — 2009
Masters, MBA
HEC Paris 2008 — 2008
MBA Exchange Program, MBA
Maharashtra Institute of Technology 2000 — 2004
Bachelor of Engineering, Computer Science
Discover Financial Services May 2013 - Present
Discover Financial Services January 2010 - April 2013
Discover Financial Services January 2008 - December 2010
Discover Financial Services June 2005 - December 2007
Skills
Call Centers, Instructional Design, Process Improvement, Needs Analysis, Training Delivery, Training, Credit Cards, Leadership Development, Credit, Captivate, Coaching, Customer Service, Team Building, Financial Services, Blended Learning, Employee Engagement, Performance Management, Customer Experience, Team Leadership, ADDIE, Staff Development, Adult Education, Employee Training, Leadership, Management, Recruiting
Education
Grand Canyon University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Grand Canyon University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Western International University 2004 — 2012
Bachelor of Science (BS), Business
Task Performance Group May 1998 - Present
Discover Financial Services May 1998 - February 2000
Discover Financial Services 1998 - 2000
Pakistan International Airlines January 1978 - April 1998
PIA 1978 - 1998
SUPARCO 1974 - 1978
Skills
Linux, Microsoft SQL Server, Project Management, SQL, Web Services, Java, SOA, Software Project..., Agile Methodologies, XML, Databases, Windows Azure, Requirements Analysis, Enterprise Architecture, Unix, SDLC, Software Development, Solaris, Oracle, Database Design
Education
Government College University, Lahore 1970 — 1973
M. Sc., Physics
Govt. Boys Secondary School #2 PECHS, Karachi 1964 — 1965
10th grade, Science
Wakerley & Associates, CPA August 2004 - Present
Lehman Brothers June 2009 - November 2014
Discover Financial Services September 2008 - January 2009
Whirlpool Corporation June 2007 - December 2007
Meijer May 2004 - December 2006
BDO Seidman, LLP January 2000 - April 2004
Alticor May 1999 - December 1999
Skills
Corporate Tax, Multi-State Tax, International Tax, Accounting, Bookkeeping, Business Valuation, Payroll, Multi-State Sales Tax, Tax, CPA, Financial Reporting, Small Business, Tax Advisory, Tax Research, Strategic Financial..., Tax Preparation, Financial Planning
Education
Grand Valley State University 1998 — 2001
Bachelor, Accounting
University of Michigan 1996 — 1998
Engineering
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2009 - January 2011
Hollister Incorporated January 2008 - January 2009
Illinois Institute of Technology September 2007 - January 2008
Discover Financial Services May 1986 - September 2007
American National Bank & Trust Company of Chicago December 1981 - May 1986
Skills
PeopleSoft, SAP, Corporate Wellness, Benefits, Employee Benefits, Deferred Compensation, HRIS, Human Resources, Strategy, Employee Relations, Interviews, Talent Acquisition, Leadership, Benefits Administration, Employee Wellness, Management, Corporations, Talent Management, Strategic Planning, Leadership Development, Performance Management, Global Compensation, Training
Education
Harvard University Graduate School of Education 2003 — 2003
Strategic HR Development
Loyola University Chicago 1991 — 1994
MS, Human Resources Industrial Relations
DePaul Universtiy 1984 — 1989
BS, Human Resources Management
Discover Financial Services October 2014 - Present
PNC March 2009 - October 2014
Skills
Banking, Credit, Loans, Customer Service, Risk Management, Sales, Financial Analysis, Portfolio Management, Finance, Mortgage Lending, Management, Retail Banking, Consumer Lending
Education
Roosevelt University 2000 — 2004
Telecommunications Management, Telecommunicaions Management
Harper College 1997 — 2000
Associate of Arts and Sciences (AAS)
Discover Financial Services October 2014 - Present
Discover Financial Services October 2013 - October 2014
I-CAR December 2011 - October 2013
I-CAR March 2009 - August 2010
Aero Products International Inc. May 2008 - February 2009
Support Techs, LLC November 2005 - March 2008
Skills
Google Analytics, Web Analytics, Social Media Marketing, Analytical Skills, SQL, Database Marketing, SEO, CRM, German, Information Technology, Training, Customer Retention, Customer Service, Tealeaf, Omniture, Text Analytics
Education
Hawaii Pacific University 2010 — 2012
B.S.B.A, Marketing
Harper College 2009 — 2011
Associates, Marketing
Berufsbildende Schule Technik Gewerbe Hauswirtshaft und Sozialwesen 2003 — 2004
High School Diploma, Hauswirtschaft
Discover Financial Services June 2015 - Present
U.S. Bank September 2013 - May 2015
US Bank May 2012 - September 2013
Stax Inc. 2012 - 2012
MSCI Inc. June 2010 - July 2011
RiskMetrics Group (now part of MSCI Inc.) March 2010 - June 2010
Department of Economics, Tufts University 2008 - 2009
Ethical Investment Research Services (EIRIS) June 2008 - August 2008
Volksbank Banja Luka 2003 - 2007
Skills
Corporate Finance, Market Research, Financial Analysis, Corporate Social..., Data Analysis, Risk Management, Project Finance, International Business, Research, Economics, Investments, Business Planning, Analysis, Private Equity, Strategy, Quantitative Analytics, Finance, Business Analysis, Program Management, Statistics, Project Management, Analytics, Banking, Business Strategy, Financial Services, Financial Modeling, Management
Education
CFA Institute 2012 — 2014
Northwestern University 2011 — 2012
Student-at-Large
Harvard Business School 2008 — 2009
Cross-registrant
Tufts University - The Fletcher School of Law and Diplomacy 2007 — 2009
MA, International Finance; International Business Relations
University of Banja Luka
BS, Economics (Minor: Financial Management)
Discover Financial Services June 2015 - Present
Discover Financial Services March 2013 - June 2015
Discover Financial Services March 2011 - March 2013
Discover Financial Services November 2008 - March 2011
ICICI Prudential March 2006 - December 2007
Skills
E-commerce, Database Marketing, Marketing, Analytics, Campaign Management, SAS, Marketing Strategy, Segmentation, Marketing Analytics, Credit Cards, Campaigns, Direct Marketing, Analysis, Leadership, Strategy, Business Analysis
Education
Guru Nanak Dev University 2004 — 2006
MBA, Marketing
Panjab University 2003 — 2004
Bachelors, Education
Panjab University 2000 — 2003
Bachelors, Economics
MIT 2013 - Present
Discover Financial Services 2011 - 2013
American Express 2008 - 2011
American Express 2004 - 2008
American Express 1999 - 2004
Ernst & Young 1998 - 1999
Skills
Credit Cards, Business Strategy, Risk Management, Financial Services, Change Management, Vendor Management, Strategic Planning, Management Consulting, Portfolio Management, Re-engineering, Cross-functional Team..., Business Development, Mergers, Process Improvement, Analytics, Call Centers, Banking, Mergers & Acquisitions, Management, Strategy, Business Transformation, Executive Management, Financial Modeling, Start-ups, CRM, Outsourcing, Business Analysis
Education
Massachusetts Institute of Technology - Sloan School of Management 2013 — 2014
Master of Business Administration (M.B.A.)
Harvard Business School 2013 — 2014
University of Southern California - Marshall School of Business 1997 — 1998
MBA
University of Bombay
BS
Center for Creative Leadership, Greensboro, NC
Leading for Organization Impact Program & Leadership Development Program
Discover Financial Services December 2009 - Present
Discover Financial Services August 2008 - December 2009
Discover Financial Services May 1996 - August 2008
Discover Financial Services September 1992 - April 1996
Skills
Financial Risk, Sales, Credit Risk, Credit, Business Analysis, Financial Analysis, Financial Modeling, Compliance, Management, Team Management
Education
Grand Canyon University 2009 — 2013
Bachelor's degree, Applied Management
Self-employed February 2006 - Present
Discover Financial Services August 2004 - January 2006
Roof Products and Systems March 2000 - August 2004
Provision November 1998 - March 2000
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1996 - November 1998
Roof Products and Systems June 1993 - August 1996
Affordable Computer Services July 1992 - February 1993
G.R. Leonard & Company May 1988 - July 1992
Illinois Park & Recreation Association 1986 - 1988
North Suburban Library System 1986 - 1987
Skills
C++, Pascal, PostScript, SQL, Juniper, Unix Operating Systems, Unix Shell Scripting, PHP, HTML, UNIX System V, AT&T 3B2, Databases, Shell Scripting, Solaris, Linux, Operating Systems, Software Development, Oracle, Servers, Testing, Visual Basic, TCP/IP, IBM AIX
Education
Harper College 1985 — 1991
Associate of Arts (AA)
Harper College 1985 — 1991
Associate of Science (AS), Chemistry
Discover Financial Services January 2011 - Present
Citi-The Student Loan Corporation September 2002 - December 2010
Education
Hampton University 2001 — 2006
Bachelor of Arts Degree (BA)
MyBuys 2010 - Present
Illinois State University September 2008 - December 2009
Discover Financial Services June 2009 - August 2009
Skills
Salesforce.com, SaaS, Perl, Java, Linux, JavaScript, E-commerce, SQL, CSS, HTML, Web Development, Agile Methodologies, Databases, XML, Hadoop, Shell Scripting, Cloud Computing, Software Development, Tomcat
Education
Illinois State University 2007 — 2009
BS, Computer Science
Roosevelt University 2005 — 2007
BM, Music Performance
Grand Valley State University 2002 — 2005
Music Performance
Discover Financial Services August 2014 - Present
Hertz Corporation August 2013 - April 2014
McDonald's Corporation October 2010 - April 2013
Takeda Pharmaceuticals November 2007 - October 2008
I-CAR January 1998 - January 2007
I-CAR Education Foundation January 1993 - January 1998
Skills
Word 2003, 2007, & 2010, Excel 2003, 2007, & 2010, PowerPoint 2007 & 2010, Outlook 2003, 2007, &..., CVENT (Custom Internet..., Project Management, Contract Negotiation, Team Management, Event Management, Training
Education
Harper College 2009 — 2010
Certified in Office Administration, Office Administration and Marketing
Harper College
Certificate, Marketing, Volunteer Management
Discover Financial Services March 2014 - October 2014
TD Bank April 2011 - March 2014
Gap, Inc. May 2008 - April 2011
Skills
Banking, Credit, Credit Analysis, Customer Service, Risk Management, Microsoft Word, Microsoft Excel, PowerPoint, Proprietary Systems, Retail Sales, Leadership, Microsoft Office, Employee Engagement
Education
Goldey-Beacom College 2014 — 2015
Master of Business Administration (MBA), Human Resource Management, GPA: 3.4
Wesley College
Bachelor's degree, Business Administration, Management and Operations
Wesley College
Associate's degree, Business Administration, Management and Operations
Aon Hewitt June 2015 - Present
Discover Financial Services January 2006 - April 2015
Quarasan November 2003 - January 2006
KTK Design April 1998 - August 2002
William Seabright and Associates March 1994 - April 1998
Skills
Logo Design, Advertising, Direct Mail, Creative Strategy, Corporate Identity, Art Direction, Creative Direction, Graphic Design, Collateral, Catalogs, Graphics, Brochures, Corporate Branding, Adobe Acrobat, Visual Communication, Image Manipulation, Typography, Layout, Branding & Identity, Integrated Marketing, Brand Development, Art, Illustration, Posters, Pre-press, QuarkXPress, Web Design, Interaction Design, Concept Development, Adobe Creative Suite, InDesign, Publishing, Direct Marketing, Mac, Email Marketing, Branding
Education
Illinois State University
Bachelor of Science in Art, Graphic Design
Harper College
Associate of Art
HCR ManorCare June 2013 - Present
Discover Financial Services July 2014 - September 2014
Go Auto Exchange Atlanta December 2013 - July 2014
Grady Health System May 2012 - May 2014
Heart 2 Heart Health Services January 2013 - January 2014
League of Women Voters of Gwinnett County June 2013 - August 2013
Summit Family YMCA June 2009 - May 2010
Skills
Computer Skills..., •CPR and AED..., Marketing, Software Documentation, Human Resources, Budgets, Event Management, Healthcare Management, Blogging, Social Media, Customer Service, Administration, Leadership, Program Management, Policy, Healthcare, Mental Health, Health, Management, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Time Management, Training, Social Networking, Community Outreach, Research, Microsoft Excel, Data Entry, Sales, Outlook, HIPAA, Project Management, Critical Thinking, Team Building, CPR Certified, Medicaid, Hospitals, Medical Terminology, Leadership Development, Public Relations, Editing, Teamwork, Team Leadership, Healthcare Information..., Nonprofits, Fundraising, Program Development
Education
Grand Canyon University 2014 — 2016
Master’s Degree, Public Administration
Clayton State University 2012 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
Healing Companions, Inc. August 2014 - Present
Discover Financial Services September 2013 - Present
Roundhouse January 2013 - September 2013
roundhouse August 2011 - January 2013
roundhouse November 2010 - August 2011
Shakespeare Squared June 2008 - November 2010
Grand Valley Lanthorn January 2006 - May 2008
Big Shoulders Digital Video May 2007 - August 2007
Skills
Social Media, Social Media Marketing, Writing, Editing, Marketing Strategy, Analytics, Web Analytics, Content, Content Management, Content Development, Content Writing, Content Creation, Social Marketing, Social Networking Sites, Web Content, Web Content Management, Digital Strategy, Online Marketing, Digital Marketing, Digital Media, Online Advertising, Content Strategy, SEO, Editorial, Journalism, Video, YouTube, Multimedia, Feature Articles
Education
Grand Valley State University 2004 — 2008
Bachelor of Science, Film and Video; Journalism
Loyola Academy 2000 — 2004
St John Brebeuf 1990 — 2000
Discover Financial Services June 2015 - Present
Bella Wax January 2012 - Present
American Eagle Outfitters April 2013 - April 2015
Morgan's Boutique December 2007 - December 2010
Skills
Operations Management, Marketing, Sales, Training, Leadership Development, Labor Relations, Strategic Planning, Global Human Resources..., Human Resource..., Human Resources, Account Management, Small Business..., Store Management
Education
State University of New York Empire State College 2011 — 2015
Bachelor of Applied Science (B.A.Sc.) Business, Management, and Economics, Business Management, Economics and Finance
Auburn High School 1999 — 2003
General Studies, General Studies, 3.50
Grand Canyon University
Masters of Finance, Operations Management and Supervision
Discover Financial Services March 2015 - Present
Best Buy November 2014 - January 2015
Goldey-Beacom College August 2010 - December 2013
Skills
Business, Microsoft Office, Web Design, C++, PHP, Technical Writing, Public Speaking, Access, Windows
Education
Goldey Beacom College 2009 — 2014
Bachelor’s Degree, Bus Admin Conc in Information Technology, 3.73
Dynamic Communications May 2011 - Present
Capsim Management Simulations Inc. May 2014 - July 2015
McGraw-Hill Education January 2012 - January 2013
Harrington College of Design May 2009 - May 2011
Allstate December 2004 - September 2008
Allstate June 2004 - December 2004
Clever Ideas 2002 - 2003
Discover Financial Services 1999 - 2002
Concordia Publishing House 1997 - 1999
Skills
Brand Development, Integrated Marketing, Email Marketing, Advertising, Marketing Communications, Direct Marketing, Creative Direction, Copywriting, Graphic Design, Marketing, Logo Design, Newsletters, Marketing Strategy, Web Design, Adobe Creative Suite, InDesign, Digital Marketing, Social Media Marketing, Corporate Branding, SEO, Copy Editing, Brochures, Brand Awareness, Communication Design, Budgets, Branding & Identity, Marketing Management, Online Marketing, Strategy, Content Strategy, B2B Marketing, Product Marketing, User Experience, Social Media, User Interface Design, Cross-functional Team..., Project Management, B2B, Brand Architecture, Brand Management, Strategic Communications, Search Engine Ranking, B2C, Microsoft Office, MS Project, PowerPoint, HTML, CSS, Google Analytics, Cross Selling
Education
Illinois State University 1990 — 1994
Bachelor's, Marketing
Harrington College of Design 2008 — 2011
Communication Design / Graphic Design
University of Phoenix April 2015 - Present
Discover Financial Services May 2014 - May 2015
The Old Spaghetti Factory January 2014 - May 2014
Grand Canyon University September 2013 - December 2013
Auburn Journal May 2013 - August 2013
Ikedas December 2010 - July 2012
Skills
Higher Education, Event Planning, Public Relations, Social Media, Public Speaking, Leadership, Editing, Facebook, Student Affairs, Marketing, Social Networking, Research, Customer Service, Community Outreach, Nonprofits, Time Management, Blogging, Press Releases, Marketing Communications, Creative Writing
Education
Grand Canyon University 2012 — 2014
Bachelor's Degree, Communication, 3.3
Sierra College 2009 — 2012
Associate's Degree, Arts and Culture, 3.4
Discover Financial Services February 2011 - Present
Allstate Insurance July 2000 - July 2010
Maxim Group July 1997 - July 2000
CNA July 1997 - July 1998
Skills
Process Improvement, PMP, Project Management, Project Portfolio..., Management, Project Delivery, Team Leadership, Analysis, Software Development, SDLC, Business Analysis, PMO, Change Management, Business Process..., Customer Satisfaction, Portfolio Management, Requirements Analysis, Requirements Gathering, Resource Management, Software Project...
Education
Loyola University Chicago
BA, Psychology
Harper College
Certificate Program, Web Maintenance & Design
The American Board of Psychiatry and Neurology 2014 - Present
PharMEDium Services, LLC June 2008 - November 2013
Discover Financial Services December 2005 - May 2008
Discover Financial Services April 2003 - December 2005
Kemper Insurance February 1997 - March 2003
Kemper Insurance August 1993 - February 1997
Allstate September 1980 - December 1989
Skills
Litigation, Litigation Management, Outlook, Microsoft Excel, Negotiation, Microsoft Word, Software Documentation, Access, Legal Research, Lotus Notes, Lexis, Insurance, Civil Litigation, Project Management, Contract Negotiation, Microsoft Office, Customer Service, Process Improvement, Wordperfect, Corporate Law, Regulatory Affairs, Licensing, Management, Legal Documents, Analysis, Bankruptcy, Legal Assistance, Trials, Contract Management, Vendor Management, Purchasing, Sourcing, Quality Assurance, Cross-functional Team..., Quality Auditing, Medical Devices, Notary Public
Education
Loyola University Chicago 1990 — 1992
Bachelors, Legal Administration
Harper College
Associates, Legal
Google December 2014 - Present
Google March 2014 - December 2014
Google May 2013 - March 2014
Google May 2011 - May 2013
Taproot Foundation August 2010 - April 2011
Taproot Foundation August 2009 - August 2010
Discover Financial Services May 2008 - August 2008
Education
Northwestern University 2005 — 2009
BS, Education and Social Policy, Learning and Organizational Change (LOC), Business Institutions
Sciences Po 2008 — 2008
European Union Studies Program
Harvard Business School
Summer Venture in Management Program
Walter Payton College Prep
AECOM March 2015 - Present
General Dynamics Information Technology May 2013 - March 2015
Apex Systems September 2012 - May 2013
Kelly Engineering Resources June 2010 - November 2010
Pomeroy IT Solutions February 2010 - April 2010
AppleOne November 2009 - February 2010
PFI Tech March 2009 - August 2009
Independent I.T. Consultant March 2003 - March 2009
Discover Financial Services August 2001 - March 2003
Prince Telecom April 1999 - April 2001
Skills
People Skills, Creative Problem Solving, Organizational Behavior, Patient, Diligent, Time Management, Workplace Safety, Industrial Safety, Troubleshooting, Hardware, Peripherals, Operating Systems, Windows 7, Windows XP Professional, Mac OS X, Apple, Remote Access, Cloud Computing, MS-DOS, System Configuration, System Deployment, Antivirus, Altiris, Wireless Networking, Wireless Security, Data Security, Encryption, Firewall Management, System Testing, Product Testing, Social Networking, XP, Firewalls, OS X, Printer Repair, Security Clearance, Public Trust, Business Communications, Printers, Networking, Windows Server, Servers, Cisco Technologies, Remedy 7, Linux Desktop, OSI Model, Configuration Management, Network Security, Router Configuration, Virus Removal
Education
Harper College 1998 — 1999
Undergraduate
J. Sargeant Reynolds College 1995 — 1998
Undergraduate
Roosterly August 2015 - Present
R Local Media December 2014 - Present
REVIA Magazine December 2014 - Present
Dokkia Media August 2014 - Present
Banister International January 2013 - August 2014
College Planning Specialists August 2012 - January 2013
American Wireless Broadband March 2009 - July 2012
Discover Financial Services June 2008 - December 2008
Skills
Sales&Marketing, Editing, Executive Writing, Social Research, Talent Acquisition, Management, Executive Search, Recruiting, Consulting, Data Analysis, Sales, Sourcing, Human Resources, Customer Service, Team Leadership, Project Management, Talent Management, Market Research, Microsoft Office, Strategy, Search, Politics, Time Management, Social Media Marketing, Blogging, Advertising, Marketing
Education
Harper College 2011 — 2012
Northeastern Illinois University 2002 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Discover Financial Services August 2014 - Present
Discover Financial Services July 2013 - August 2014
Institute of Finance and Banking, Chinese Academy of Social Sciences September 2010 - August 2011
UBS Investment Bank January 2011 - March 2011
China Development Bank February 2010 - March 2010
Skills
R, Statistical Modeling, SAS Programming, SAS E-Miner, SQL
Education
Harvard University 2011 — 2013
M.A., Statistics
Peking University 2009 — 2011
B.A.(Double Major), Economics
Peking University 2007 — 2011
B.S., Math & Applied Math
Discover Financial Services July 2014 - Present
UBS Global Asset Management June 2013 - August 2013
Thompson Street Capital Partners January 2013 - April 2013
UC Berkeley August 2011 - May 2012
Higher Circle June 2011 - August 2011
Stanford University March 2011 - June 2011
Philosophy Talk 2007 - 2011
Skills
Data Analysis, Financial Modeling, Statistics, Analysis, Competitive Analysis, Teaching, Finance, Corporate Finance, Financial Analysis, Investments, Leadership, Management, Science, Business Strategy, Project Management, Strategy, Public Speaking
Education
Washington University in St. Louis 2012 — 2014
Master of Business Administration (MBA)
Stanford University 2005 — 2011
PhD, Philosophy
Haverford College
BA (Honors), Philosophy
Affinity Wealth Advisory Group January 2014 - Present
Hahn Law Office 2007 - 2009
USAA March 2006 - March 2007
USAA June 2001 - March 2006
Discover Financial Services January 2001 - June 2001
Skills
Compliance, Banking, Customer Satisfaction, Problem Solving, Customer Service, Process Improvement, Risk Management, Change Management, Performance Management, Leadership, Team Building, Team Leadership, Customer Experience, Coaching, Microsoft Excel, Sales
Education
Grand Canyon University 2008 — 2010
Bachelors, Business Administration
eBay June 2015 - Present
eBay Inc September 2013 - June 2015
Discover Financial Services May 2011 - August 2013
Discover Financial Services March 2010 - May 2011
Discover Financial Services April 2008 - March 2010
Discover Financial Services October 2006 - April 2008
Skills
Process Improvement, Change Management, Business Analysis, Project Management, Business Process..., Data Analysis, Program Management, Analysis, Six Sigma, Cross-functional Team..., Management, Customer Experience, Team Leadership, Visio, Analytics, Continuous Improvement, Kaizen
Education
Grand Canyon University 2008 — 2011
Masters, Business Administration and Management, General
Grand Canyon University 2008 — 2011
Master of Science (MS), Leadership
University of Utah 2004 — 2006
Bachelor of Science (B.S.), Political Science and Government
Discover Financial Services January 2014 - Present
Law Office of Sean Mawhinney 2011 - 2012
Registered Physical Therapists July 2008 - October 2008
Skills
Phlebotomy, Clerical Skills
Education
Utah School of Phlebotomy 2012 — 2012
National Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist
Harford Community College 2002 — 2006
Associate of Science (A.S.), Criminal Justice and Corrections
eBay Inc 1999 - Present
Beacon Hill Staffing Group March 2015 - May 2015
Rosenberg Wypych LLC June 2014 - November 2014
Self-Employed June 2011 - June 2014
Addis Greenberg LLC June 2009 - June 2011
Kililis, Ridings & Vonau November 2007 - July 2008
DLA Piper May 2006 - September 2006
Zurich North America September 2005 - March 2006
Discover Financial Services December 2001 - October 2003
Allstate September 1997 - September 1999
Skills
Paralegals, Legal Assistance, Divorce Law, Criminal Law, Office Administration, Legal Documents, Audio Transcription, Timeslips, Family Law, Document Drafting
Education
Harper College
PARALEGAL CERTIFICATE
McHenry County College
Business Management AAS, Business, Management, Marketing, and Related Support Services
University of Wisconsin-Parkside
Bachelor of Science (B.S.), Psychology
AT&T February 2010 - October 2013
Discover Financial Services February 2006 - July 2009
Convergys 2002 - 2005
Convergys 1999 - 2002
Convergys 1997 - 1999
Convergys 1987 - 1997
Skills
SDLC, Vendor Management, Process Improvement, Business Analysis, Requirements Analysis, Management, Project Management, Software Project..., Integration, Leadership, Health Care Systems, Pharmaceutical Industry, PBM, Telecommunications
Education
Harper College 1990 — 1993
Certificate, Information Technology
Discover Financial Services March 2015 - Present
AbbVie September 2012 - February 2015
Xerox Services February 2012 - June 2012
Air Products and Chemicals, Inc April 1987 - November 2009
Skills
Quality Assurance, Technical Support, Customer Service, Project Coordination, System Testing, Visio, Teamwork, Process Improvement, Business Analysis, Leadership, Management, Project Management, SDLC, SharePoint, Software Documentation, Testing, Troubleshooting, IT Strategy
Education
Moravian College
BS, Computer Science
Harper College
Project Management Specialist CE Certificate
Parkland High School
Union Bank March 2014 - July 2014
GE September 2011 - March 2014
Johnson & Johnson September 2009 - September 2011
Johnson & Johnson February 2008 - September 2009
GE Capital February 2005 - January 2008
Washington Mutual August 2002 - February 2005
T-Mobile USA July 2000 - August 2002
Sprint PCS February 1999 - July 2000
Bear Creek Corporation September 1997 - February 1999
Discover Financial Services September 1986 - September 1997
Skills
Continuous Improvement, Performance Management, Succession Planning, Employee Engagement, Organizational Design, Talent Management, Executive Coaching, Employee Relations, Cultural Diversity, Learning Managerment..., Adult Learning..., Change Management, Professional Mentoring, Program Development, Product Launch, Organizational..., Recruiting, Cross-functional Team..., Leadership, Training, Human Resources, Organizational..., Personnel Management, Deferred Compensation, Leadership Development, Talent Acquisition, HRIS, Onboarding, HR Transformation, Culture Change, HR Consulting, Career Development, Labor Relations, Employer Branding, College Recruiting, HR Policies, Employee Training, Management Development, Employee Benefits, Applicant Tracking..., Training Delivery, Performance Improvement, Workshop Facilitation, Interviews, Benefits Administration, Coaching, Hiring, Conflict Resolution, Management, Strategy
Education
Grand Canyon University 1995 — 1997
BS, Management
Bishop Hartley
The Ohio State University Fisher College of Business
Business
Plan B® [The Agency Alternative]™ February 2013 - Present
Taproot Foundation June 2012 - Present
Discover Financial Services October 2012 - November 2012
Roosevelt University January 2011 - August 2012
Unisono September 2009 - December 2010
Fortune Promoseven May 2006 - August 2009
Underline Advertising May 2003 - April 2006
Ogilvy & Mather February 2003 - April 2003
Ogilvy & Mather February 2000 - January 2003
Skills
Advertising, Web Design, Graphic Design, Creative Direction, Adobe Creative Suite, Art Direction, Creative Development, InDesign, Photoshop, Integrated Marketing, Illustrator, Brand Development, Promotions, Marketing Communications, Dreamweaver, Creative Problem Solving, Brochures, Layout, Media Planning, Marketing Strategy, Research, Logo Design, Word, Sales Promotion, Brand Management, Social Media Marketing, Online Advertising, Direct Marketing, Creative Strategy, Corporate Identity, Branding & Identity, Corporate Branding, Digital Strategy, Copywriting, Concept Development
Education
Roosevelt University 2011 — 2012
Master of Science (M.S.), Integrated Marketing Communications, 4.0
Idea Management Certificate 2007 — 2007
Concept Development
Griffith University 1996 — 1999
Bachelor of Arts (B.A.), Multimedia, 3.82
Dupage Medical Group April 2004 - Present
Geek Squad October 2000 - January 2007
Discover Financial Services November 2004 - April 2005
Pfizer October 1988 - October 1999
Skills
SharePoint, Information Technology, Active Directory, Citrix, System Administration, Mobile Device Management, Wyse, Epic Systems, Mobile Devices, iOS, Process Improvement, Business Analysis, Project Management, Troubleshooting, Databases, Windows Server, Windows 7, Microsoft Exchange, Management, Computer Hardware, Polycom Video..., SCCM, Digital Signage, Network Administration, CPOE, Hardware, Security, EMR, HIPAA, Healthcare Management, EHR, Healthcare, Windows, Software Documentation, Unix, Healthcare Information...
Education
William Fremd High School 1983 — 1986
HS, General
Harper College
International Code Council May 2005 - Present
Governors State University August 2006 - August 2011
Chicago Chapter of the International Society for Performance Improvement May 2008 - December 2010
Joliet Junior College January 2003 - August 2009
Discover Financial Services May 2004 - September 2004
Daily Southtown September 1996 - January 2001
The Times of Northwest Indiana February 1995 - September 1996
Herald News May 1988 - February 1995
Education
Governors State University 2003 — 2006
MA, Communications, Human Performance & Training
University of Illinois at Chicago 1984 — 1987
BA, Communications Design
Joliet Junior College 1982 — 1984
AA, Fine Art
Discover Financial Services January 2014 - Present
Discover Financial Services June 2010 - Present
Skills
Leadership, Business Strategy, Process Improvement, Business Analysis, Call Centers, Credit Cards, Customer Experience, Business Process..., Analytics, Financial Services, Team Leadership, Vendor Management, Entrepreneurship, Microsoft Excel, Access, Customer Service, Budgets, Forecasting, Operations Management, Project Management, Management
Education
Goldey-Beacom College 2006 — 2007
Masters
University of Wisconsin-Whitewater 1993 — 1996
BBA
Discover Financial Services May 2012 - Present
Discover Financial Services February 2011 - October 2012
Discover Financial Services July 2006 - February 2011
Kraft Foods January 2005 - July 2006
Kraft Foods January 2004 - January 2005
Kraft Foods July 2000 - January 2004
Kraft Foods June 1997 - July 2000
Smurfit-Stone August 1993 - June 1997
Morton Salt January 1993 - August 1993
Rand McNally August 1990 - January 1993
Skills
Process Improvement, Cross-functional Team..., Change Management, Strategy, Project Management, Project Portfolio..., Management, Leadership, PMO, Team Management, Governance, Agile Project Management, Thought Leadership, Strategic Planning
Education
Lake Forest Graduate School of Management 2000 — 2002
MBA with Honors
Northern Illinois University 1988 — 1990
BS, Computer Science
Harper College 1986 — 1988
AA, Business
Clarisonic June 2015 - Present
Kiehl's Since 1851 January 2013 - May 2015
Lancome July 2011 - December 2012
Lancome August 2010 - June 2011
L'Oréal June 2009 - August 2009
Discover Financial Services July 2007 - June 2008
Discover Financial Services July 2006 - July 2007
Natick Animal Clinic September 2005 - April 2006
Harvard University - Primate Cognitive Neuroscience Lab September 2001 - June 2005
Skills
Competitive Analysis, Marketing, Strategy, Marketing Strategy, Strategic Planning, Management, Business Strategy, Analytics, Cross-functional Team..., Market Research, Financial Modeling
Education
University of Virginia Darden School of Business 2008 — 2010
MBA
Harvard University 2001 — 2005
AB, Cognitive Psychology
National Cathedral School
Blue Cross and Blue Shield of Illinois October 2014 - Present
RL Canning January 2014 - July 2014
Discover Financial Services January 2013 - January 2014
LexisNexis January 2009 - January 2013
CS Stars September 2006 - November 2008
Motorola Solutions 1996 - 2006
Skills
Servers, Active Directory, Windows Server, VMware, Virtualization, Troubleshooting, Disaster Recovery, DNS, Operating Systems, Data Center, TCP/IP, DHCP, Citrix, Hardware, Cisco Technologies, Microsoft Exchange, VMware ESX
Education
Harper College
Wilbur Wright College
DRT Strategies January 2015 - Present
DRT Strategies 2012 - Present
Walter Reed Army Medical Center June 2009 - April 2011
Rosetta Stone 2011 - 2011
Deloitte Consulting May 2009 - June 2009
BearingPoint June 2008 - May 2009
Discover Financial Services April 2006 - May 2008
IBM 1999 - 2006
Skills
SDLC, PMP, MS Project, Enterprise Architecture, PMO, Business Process..., Program Management, Requirements Analysis, Visio, IT Strategy, IT Management
Education
Hampton University
Bachelor of Science, Computer Science
Wells Fargo March 2014 - Present
Discover Financial Services April 2013 - March 2014
PNC Mortgage June 2012 - March 2013
JPMorgan Chase April 2012 - May 2012
Wells Fargo August 2009 - April 2012
Bank of America February 2008 - February 2009
Alliance Bancorp November 2006 - July 2007
Washington Mutual Mortgage Securities Corp. June 2003 - November 2006
Washington Mutual (fka PNC Mortgage) January 1993 - June 2003
Sears Mortgage Corporation (Fka Allstate Enterprises Mortgage Corporation) June 1979 - December 1993
Skills
Mortgage Banking, Business Analysis, Project Management, Banking, Financial Services, Finance, Strategic Planning, New Business Development, Portfolio Management, Capital Markets, Process Improvement, Commercial Banking, Change Management, Mergers, Sales, Due Diligence, Business Process..., Loan Servicing, Management, Mergers & Acquisitions, Analysis, Financial Analysis, Leadership, Risk Management
Education
Harper College
A-TEK, Inc. October 2010 - Present
Lockheed Martin - Information Systems & Global Services September 2009 - October 2010
eTouch Systems Corp April 2007 - January 2010
McAfee October 2008 - March 2009
Google April 2007 - July 2008
Discover Financial Services September 2006 - February 2007
GSEB January 2002 - December 2004
Skills
XML, JavaScript, JSP, MySQL, Java Enterprise Edition, C++, Oracle, Unix, Servlets, XSLT, Ruby on Rails, OOP, C, CSS, HTML, NetBeans, ClearCase, Windows NT
Education
Gujarat University 1999 — 2003
Bachelors of Engineering, Computer Engineering
University of North Carolina at Charlotte
Masters of Science, Computer Science
BCS, Inc. January 2000 - Present
Chicago Scholars Foundation June 2015 - Present
CareTree 2014 - Present
Healthcare Resource Advisors 2013 - Present
Discover Financial Services 2003 - 2005
Clinical Computer Systems 2000 - 2002
Skills
Wireless Networking, Telecommunications, Network Administration, Cloud Computing, Network Design, Project Management, Wireless, Windows Server, Program Management, Microsoft Exchange, Security, Networking, Troubleshooting, VoIP, VPN, Management, Servers, Information Technology, Customer Service, Consulting, Microsoft Office
Education
Harper College
Netwoking Certificate
Illinois State University
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Wells Fargo December 2013 - Present
Modis June 2013 - December 2013
Discover Financial Services November 2010 - November 2011
Experian Automotive June 2008 - November 2010
McDonald's Corporation May 2006 - June 2008
McDonald's Corporation February 2001 - May 2006
WeeBit Designs March 1997 - April 2006
GoPrinter.com July 1999 - December 2000
IBM 1996 - 1999
Skills
WebTrends Analytics, Web Analytics, Analytics, Google Analytics, Excel, Web Design, Business Analysis, Web Development, Web Content Management, Omniture, Online Marketing, Business Intelligence, SEO, Management, E-business, User Experience, Web Project Management, CMS, Software Documentation, Photoshop, InDesign, Microsoft Office, Content Management, Website Development, Testing, HTML, Customer Insight, PowerPoint, Illustrator, Data Visualization, Word, Requirements Analysis, Web Applications, Consumer Insights, Outlook, Dreamweaver, Adobe Acrobat, Windows, CSS, Day Communiqué, Multivariate Testing, A/B testing, Data Analysis, Usability Testing, web analyst
Education
Sandhills Community College 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hamburger University 2003 — 2007
Harper College 1994 — 1996
Basic Studies
University of Alaska Fairbanks 1984 — 1985
Hoke High School 1979 — 1984
Fitch Ratings January 2013 - Present
Discover Financial Services July 2012 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2010 - June 2012
MasterCard August 2007 - September 2010
Genworth Financial July 2006 - August 2007
Cleversafe January 2006 - July 2006
Siemens June 2005 - December 2005
CT TyMetrix December 2004 - May 2005
Blazenet June 2002 - December 2003
Skills
SDLC, Business Analysis, Agile Methodologies, Requirements Analysis, Software Project..., SQL, Quality Assurance, Software Quality..., Process Improvement, Requirements Gathering, Project Management, Vendor Management, Management, Enterprise Software, Testing, Software Development
Education
Illinois Institute of Technology 2004 — 2006
2006, Computer Science
Gujarat University 1998 — 2003
Master of Science (MSc), Information Technology
Gujarat University
Bachelor of Science (BSc), Information Technology
Big Lots Stores April 2015 - Present
JPMorgan Chase November 2011 - April 2015
Casa di Pizza May 2006 - October 2014
Discover Financial Services 2010 - 2011
DFS Services 2001 - July 2009
Cendant 1997 - 1999
Skills
Training, Analytics, Banking, Microsoft Excel, Workshop Facilitation, ColdFusion
Education
Grand Canyon University
BS, Applied Management
The Ohio State University
Discover Financial Services September 2014 - Present
JPMorgan Chase August 2005 - August 2014
Infosys Technologies Ltd October 2000 - August 2005
Godrej & Boyce Mfg. Co. Ltd. March 1998 - October 2000
Skills
Data Warehousing, Software Development, SDLC, ETL, Business Analysis, Data Modeling, Business Intelligence, Requirements Analysis, PL/SQL, Oracle, DB2, Teradata, SAS programming, Requirements Gathering, Informatica, Ab Initio, Cognos, Tableau, SSIS, SSRS, SSAS, Databases, Shell Scripting
Education
Gulbarga University 1993 — 1997
Bachelor of Engineering (B.E.)
Ames Construction March 2015 - Present
Schlumberger October 2013 - February 2015
Schlumberger January 2012 - October 2013
Discover Financial Services September 2010 - January 2012
Republic Services January 2010 - August 2010
Republic Services May 2009 - January 2010
Republic Services June 2008 - May 2009
Internet REIT June 2007 - May 2008
Ryan October 2005 - May 2007
Education
Grand Valley State University 2003 — 2005
Bachelor's Degree, Accounting and Finance, 3.0
Freedom Christian
Grand Valley State University 2003 — 2005
Bachelor's Degree, Accounting, 3.0
Grand Valley State University 2003 — 2005
Bachelor's degree, Accounting
Discover Financial Services May 1997 - Present
Morgan Stanley January 2002 - January 2007
mellon bank 1993 - 1998
Skills
SQL, Visio, PowerPoint, HTML, Microsoft Word, JavaScript, Dreamweaver, Credit Cards, Banking, Access, Portfolio Management, Financial Risk
Education
Goldey-Beacom College 2007 — 2009
MBA, IT
University of Delaware 1989 — 1993
BS/BA, Finance
Discover Card 2010 - Present
Discover Financial Services March 2008 - Present
Discover 1999 - Present
Discover Financial Services July 1998 - February 2008
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Recruiting, Employee Benefits, Succession Planning, Training, Performance Management, HRIS
Education
Haverford College 1989 — 1993
BA
Epsilon June 2009 - Present
Discover Financial Services January 2008 - May 2009
Aspen Marketing Services June 2007 - January 2008
Quebecor World August 2001 - May 2007
Computer Strategy Coordinators February 2000 - July 2001
Computer Strategy Coordinators January 1998 - February 2000
Metromail Corp July 1986 - January 1998
Metromail Corp October 1983 - July 1986
Skills
Customer Service, Software Documentation, Merge/purge, Strategic Planning, Databases, HTML, COBOL, Direct Mail, Business Analysis, SQL, JCL, Program Management, Microsoft Excel, Account Management, Inkjet, Team Leadership, Direct Marketing, Analysis, Data Analysis, Crystal Reports, Database Marketing, Visual Basic, Unix, Process Improvement, New Business Development, B2B, Project Management, Microsoft Office, Access, Team Building
Education
Northern Illinois University 1981 — 1983
Bachelor, Computer Science
Harper College 1980 — 1981
Associate, Computer Science
Progrexion September 2010 - April 2011
Discover Financial Services January 2001 - January 2009
Discover Financial Services January 2000 - January 2001
Discover Financial Services January 1999 - January 2000
Discover Financial Services January 1996 - January 1999
Discover Financial Services January 1995 - January 1996
Discover Financial Services January 1994 - January 1995
Discover Financial Services January 1993 - January 1994
Discover Financial Services January 1991 - January 1993
Skills
Strategic Planning, Organizational..., Operations Management, Leadership Development, Customer Service, Business Strategy, Coaching, Communication, Customer Experience, Leading Change, Inspiring Teams, Leading Diverse Teams, Call Center, Relationship Management, Analytics, Team Leadership, Call Centers, Cross-functional Team..., Marketing, Sales, Training, Customer Retention, Vendor Management, Time Management, Leadership, Strategy, Performance Management, Collaborative Problem..., Solution Orientated, Team Building
Education
Grand Canyon University 2009 — 2010
Ken Blanchard Executive MBA, Business
University of Phoenix 2004 — 2007
BS Degree, Business Management
Discover Financial Services June 1998 - Present
CARA Corporation June 1996 - May 1998
IBM Global Business Services April 1990 - May 1996
Dames and Moore January 1988 - April 1990
Skills
SQL, Credit Cards, AIX, Application Development, WebSphere Application..., Java, J2EE, HTML, JavaScript, JSP, Oracle, Eclipse, Unix, Software Development, Java Enterprise Edition, Websphere, DB2, SDLC, Business Analysis, RAD, RESTful WebServices, EJB, SOA, COBOL, Requirements Analysis, Enterprise Architecture, Software Project..., Visio, Requirements Gathering, Data Warehousing, ETL, Splunk, JAXB
Education
Harper College
Northern Illinois University
B.S., Computer Science / Meteorology
HSBC Global Banking and Markets March 2014 - Present
Allstate April 2013 - March 2014
Discover Financial Services April 2012 - March 2013
Alcatel-Lucent April 2010 - May 2012
MF Global June 2009 - March 2010
Washington Mutual Bank March 2002 - May 2009
First Options Of Chicago January 2001 - February 2002
Ameritech April 1999 - December 2001
Comdisco November 1995 - May 1999
BP March 1992 - November 1995
Skills
Core Java, Java Collection..., Java/C++ Multi-threading, Message Oriented..., Data Structures, SOA and Web Service, SOAP, XSD, and XML, Oracle, MySQL, Sybase,..., Code refactoring and..., Spring and Hibernate, Java/C++ Sockets, Perl, SOA, Databases, XML
Education
Governors State University 1991 — 1993
Graduate Studies, Computer Science
University of Illinois at Chicago 1986 — 1989
Bachelor of Science (BS), Mathematics
HSBC Mortgage Services 2013 - Present
Discover Financial Services 2013 - 2013
US Bank Retail Payment Solutions 2010 - 2013
Cole Taylor Bank 2009 - 2010
Culligan International Company 2009 - 2009
HSBC Consumer Lending 2007 - 2009
HSBC Mortgage Services 2001 - 2007
Household International 1999 - 2001
Shepard Schwartz & Harris 1998 - 1999
Skills
Financial Analysis, Forecasting, Finance, Analysis, Financial Reporting, Financial Modeling, Accounting, Strategic Financial..., Corporate Finance, Account Reconciliation, Financial Planning, Access, Auditing, PeopleSoft, Financial Management, Budget Preparation
Education
Roosevelt University 2002 — 2005
MBA, Finance
Illinois State University 1996 — 1998
BS, Accounting
Heartland Community College 1994 — 1996
Associate of Science (A.S.), Business
Discover Financial Services March 2008 - Present
Discover Financial Services April 2006 - March 2008
Zebra Technologies January 2003 - April 2006
Zebra Technologies May 2002 - January 2003
Motorola May 1998 - January 2002
Motorola January 1997 - May 1998
Motorola March 1995 - January 1997
Motorola November 1993 - March 1995
Education
Global Knowledge 2003 — 2006
N/A, MCDST and CCNA certification program
Harper College 2002 — 2003
N/A, MCSA/MCSE certification program
Southern Illinois University, Carbondale 1988 — 1991
BS, Aviation Management
Southern Illinois University, Carbondale 1986 — 1988
AAS, Aviation Engineering
Discover Financial Services
Skills
Credit Cards, Workforce Management, Six Sigma, Analytics
Education
Goldey Beacom College 2007 — 2009
Master of Business Administration (MBA), Finance, General
University of Delaware 1992 — 1997
Bachelor of Science (BS), Biology/Biological Sciences, General
Northern Trust February 2013 - Present
Bank of America August 2009 - February 2013
Self Employed June 2009 - August 2012
Axway 2006 - 2009
Discover Financial Services January 2002 - November 2006
Oracle October 2000 - October 2001
Motorola May 1999 - October 2000
Skills
Negotiation, Spanish, SQL, Java, Requirements Analysis, Management, C++, B2B Integration, Software Project..., Technical Leadership, Python, C, Software Development, Integration, SOA, Vendor Management, Solution Architecture, B2B
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2000 — 2004
MBA
Harding University 1995 — 1999
BS, Computer Science
Mazapan School 1983 — 1995
Discover Financial Services June 2011 - January 2014
Abbott Labs. May 2011 - January 2012
Motorola Solutions June 1987 - May 2009
Skills
Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Lotus Notes, Adobe Acrobat, Visio, Administrative..., PowerPoint, Databases, Ariba, Contract Management, Serengeti, Kronos Timekeeping, SharePoint, PeopleSoft, Onboarding, Invoicing, Software Documentation
Education
Harper College
Clerical
Harper College
Paralegal Studies
First Data Corporation March 2010 - Present
Discover Financial Services December 2008 - January 2010
Skills
AIX, Unix, Solaris, Disaster Recovery, Unix Shell Scripting, Veritas Cluster Server, Veritas Volume Manager, Ksh, Netbackup, Veritas, High Availability, HP-UX, Cluster, Red Hat Linux, VMware
Education
Governors State University 2006 — 2008
Master of Science (MS), Computer Science
Saint Alphonsus
Discover Financial Services September 2014 - Present
The Federal Home Loan Bank of Chicago August 2013 - November 2013
JPMorgan Chase January 2012 - August 2013
Charter One Bank January 2004 - January 2012
Skills
Commercial Banking, Consumer Lending, Credit, Mortgage Lending, Commercial Lending, Banking, Risk Management, Loans, Small Business Lending, Branch Banking, Credit Analysis, Retail Banking, Credit Risk, Underwriting, Business Process..., FHA, Operational Risk..., Relationship Management, Financial Services, Operational Risk, Risk Analysis, USDA, Mortgage Banking, Loan Origination, Financial Analysis, Management, Sales
Education
Governors State University
Master of Business Administration (MBA), Finance
Governors State University
Bachelor of Business Administration (B.B.A.), Finance
Discover Financial Services June 2013 - Present
Northern Trust October 2010 - May 2013
Midwest Bank & Trust Co. April 2008 - October 2010
BankFinancial 1997 - 2008
Skills
Retail Banking, Small Business Lending, Credit, Banking, Loans, Credit Analysis, Customer Service, Financial Analysis, Financial Services, Finance
Education
Governors State University 2006 — 2010
BA, Management
Discover Financial Services May 2013 - Present
Discover Financial Services August 2011 - April 2013
Wohlsen Construction Company July 2010 - August 2010
Skills
Access, Accounting, Credit, Microsoft Office, Bank Reconciliation, Accounts Receivable, Customer Service, Financial Reporting
Education
Wilmington University 2012 — 2013
Master's Degree, Accounting
Hampton University 2007 — 2011
Bachelor's Degree, Accounting
Delaware Department of Corrections December 2007 - Present
Discover Financial Services December 1986 - May 2005
Skills
Government
Education
Goldey Beacom College 1982 — 1984
n/a, Office Administrations
Discover Financial Services July 2013 - Present
American Express September 2007 - July 2013
American Express Business Travel May 2005 - September 2007
Samsung Electronics August 1998 - December 2001
Skills
Risk Management, Credit Cards, Financial Risk, Portfolio Management, Financial Modeling, Credit Risk, Banking, Financial Services, Financial Analysis, Credit, Business Analysis, Line Management, Underwriting, Six Sigma, Process Engineering, SAS, SQL, Simulations, Operational Risk..., Data Analysis, Analytics
Education
North Carolina A&T State University 2002 — 2004
Masters, Industrial Systems Engineering
North Carolina State University 2002 — 2002
Certificate of Management and Technology
Hanyang University 1996 — 1998
Masters, Electrical Communications Engineering
North Carolina State University 1992 — 1996
BS, Electrical Engineering
Discover Financial Services September 2013 - Present
FGMK Financial Services, LLC January 2012 - Present
Information Security Corporation April 2003 - November 2011
Huggins Chiropractic & Acupuncture Clinic, Ltd. January 2002 - March 2003
IDEX Corporation March 1996 - November 1998
Education
University of Illinois at Chicago 1989 — 1991
Bachelor of Arts, Communications
Harper College 1985 — 1989
Associates in Science, Biology
Discover Financial Services September 2014 - Present
UBS Wealth Management August 2012 - September 2014
CVS Caremark Corporation October 2011 - October 2012
Glaxo Smithkline Pharmacy July 2010 - September 2011
Skills
IBM AIX 5.3/ 6.1,..., System Administration, Virtualization, Disaster Recovery, Unix, Testing, Websphere, AIX, Unix Shell Scripting, Red Hat Linux, Shell Scripting, Operating Systems, ITIL, HACMP, Data Center, VMware, Databases, Storage, SAN, Data Migration, HMC, IBM AIX, Servers, High Availability, Cluster, Hardware, Infrastructure, Networking, Linux, Vendor Management, Software Installation, NetApp, RHEL, Oracle RAC, Troubleshooting, Enterprise Architecture, Performance Tuning, IT Service Management, DNS, Security
Education
Governors State University 2007 — 2008
Master of Science (M.S.), Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Discover Financial Services 2010 - 2011
Sprint Nextel March 2009 - May 2010
Education
Goldey Beacom College 2011 — 2014
Business/Commerce, General
Hazlehurst High School 2006 — 2009
High School Diploma, Computer Science
Delaware Army National Guard February 2008 - Present
Discover Financial Services 2001 - 2008
Skills
Access, Process Improvement, Risk Management, Human Resources, Program Management, PowerPoint, Team Building, Analysis
Education
Grantham University 2010 — 2012
Associate of Science (A.S.), Medical Office Management/Administration
Glasgow High School 1979 — 1983
Diploma, Business/Economics