Discover Company
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 1 (800) 347-2683 Headquarters: Riverwoods, IL Parent organization: Morgan Stanley (1997–2007) CEO: Roger C Hochschild
Discover List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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249 Discover employees in database. Find out everything there's to know about Discover employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Employees
Zenith Education Group February 2015 - June 2015
Discover November 2012 - December 2013
Wood Ranch August 2011 - December 2012
Gold Stash November 2011 - April 2012
St. Joseph Health September 2010 - January 2011
All American Housing Solutions August 2008 - June 2009
Skills
Employee Training, Financial Services, Loans, Relationship Management, Call Centers
Education
University of California, Irvine 2008 — 2012
Bachelor's Degree, History
California State University-Fullerton, Mihaylo College of Business and Economics
California State University-Fullerton, Mihaylo College of Business and Economics
Discover June 2015 - Present
Deckers Brands May 2014 - April 2015
J.R. Simplot Company May 2013 - August 2013
Skills
Marketing Strategy, Market Research, Brand Management, Marketing, Marketing Communications, Marketing Management, Advertising, Social Media, Microsoft Office, Microsoft Excel, Social Media Marketing, PowerPoint, Market Planning, Event Planning, Microsoft Word
Education
Northern Arizona University 2011 — 2015
Marketing and Finance, Business, Graduating Senior
Capital High School 2008 — 2011
MillerCoors 2013 - Present
MillerCoors 2012 - 2013
MillerCoors 2010 - 2012
Wrigleyville Rooftops 2010 - 2011
At Your Service--Chicago White Sox 2010 - 2010
Discover 2006 - 2009
TPH Global 2005 - 2006
TransUnion 2000 - 2004
Skills
Customer Service, Inventory Management, Project Management, Sales, Purchase Orders, Direct Mail Campaigns, Packaging, Training, Time Management, Purchasing, Vendor Management, Client Relations Skills, Supplier Negotiation, Supplier Evaluation, Vendor Relationships, Point of Purchase, Purchasing Processes, Purchase Contracts, Paper Industry, Retail Packaging, POP Displays, Vendor Audit, Vendor Managed Inventory, CRM, Management, Problem Solving, Process Improvement, Marketing, Strategic Planning, Leadership, Event Planning, Hospitality, Logistics, Candidate Assessment, Events Coordination, Project Coordination, I-9 Compliance
Education
Illinois State University 1996 — 2000
BS, Business Administration
World Ventures dba MK3 Marketing 2015 - 2015
Discover January 2014 - October 2014
Clear Channel Radio Station May 2010 - August 2010
Northwestern Memorial Hospital April 2001 - October 2009
Loyola University Medical Center November 1999 - April 2001
John George Psychiatric Pavilion September 1997 - September 1999
McGraw Hill January 1994 - September 1997
Skills
Administrative..., Accounting, Accounts Payable, Account Reconciliation, Bookkeeping, Small Business, Business, Customer Service, Data Entry, Entertainment, Entrepreneurship, Fitness, General Ledger, Hospitals, Higher Education, Invoicing, Leadership, Microsoft Office, Microsoft Word, Social Networking, Nutrition, Organization, Oncology, PowerPoint, Problem Solving, Recording, Sustainability, Transportation, Twitter, Writing, Process Improvement, Public Relations, Nonprofits, Event Planning, Access, Training, Administrative...
Education
Harold Washington College 2007 — 2013
AFA- Pending, Music business, 3.2
Wilbur Wright College 2011 — 2011
Associate of Arts (A.A.) still pending, Music, 3.2
Columbia College Chicago 2003 — 2007
Bachelor's Degree, Multi-/Interdisciplinary Studies, General, 3.2
Columbia College Chicago 2003 — 2007
Bachelor's Degree, Management, 3.2
Laney College 1996 — 1999
A.A, Social Science
Merritt College 1996 — 1999
A.A, Business Administration; Business Accounting; Marketing/Sales
License Vocational Nursing 1984 — 1985
nursing
Discover March 2015 - Present
Concentrix November 2014 - March 2015
Discover Financial Services May 2014 - September 2014
Concierge Services of Atlanta July 2012 - March 2014
Staples February 2012 - October 2012
WCSU Radio September 2008 - March 2012
John G Shedd Aquarium April 2007 - November 2011
Chicago State University January 2008 - May 2011
Clear Channel Radio January 2010 - January 2011
Famous Footwear June 2006 - April 2007
Skills
Adobe Audition, Avid Editor, Ticketmaster, Raiser's Edge, Microsoft Office, Vista, Music, Windows Vista, Facebook, Radio Broadcasting, Social Networking, Video Editing, Public Speaking, Final Cut Pro
Education
Chicago State University 2007 — 2011
Communication, Media Arts, & Theatre
Southern Illinois University, Carbondale 2004 — 2006
Radio/Television
Discover September 2015 - Present
Discover Financial Services June 2014 - August 2015
Discover Financial Services February 2013 - June 2014
Discover Financial Services July 2010 - February 2013
United States Department of Treasury June 2008 - August 2008
Skills
Financial Modeling, Financial Services, Process Improvement, Strategy, Finance, Competitive Analysis, PowerPoint, Microsoft Office, Leadership, Team Leadership, Data Analysis, Analysis, Business Process..., Operations Management, Management
Education
The University of Chicago Booth School of Business 2015 — 2018
Master of Business Administration (MBA)
Davidson College 2006 — 2010
Bachelors of Arts, Political Science
Georgetown University 2009 — 2009
Summer international affairs certificate
Discover July 2015 - Present
Missouri S&T August 2011 - June 2015
Alaska Department Of Natural Resources May 2009 - December 2009
Steel Authority of India Limited August 2006 - September 2008
Skills
Systems Engineering, Machine Learning, Statistics, Optimization, Neural Networks, Engineering, Data Mining, Modeling, Project Planning, Six Sigma, Data Analysis, System of Systems..., Contract Negotiation, System Architecture, Evolutionary Algorithms, Fuzzy Logic, Cluster Analysis, Bayesian networks, Big Data, Project Management, Simulations, Matlab, Numerical Analysis, Mining, Operations Research, Supply Chain Management, Business Intelligence, R, Microsoft Excel
Education
Missouri University of Science and Technology 2011 — 2015
PhD, Systems Engineering, 3.8
University of Alaska Fairbanks 2008 — 2010
M.S., Mining
Indian Institute of Technology (Banaras Hindu University), Varanasi 2002 — 2006
Bachelor of Technology (BTech), Mining and Mineral Engineering
SARJPS 1992 — 2001
High School, Mathematics and Computer Science
Discover August 2014 - Present
Aisle Rocket Studios April 2010 - July 2014
Rawdesignr, LLC September 2009 - July 2010
N/A January 2009 - September 2009
Next Wave Communications August 2008 - October 2008
Illinois Times August 2006 - August 2008
Outside Magazine August 2005 - February 2006
Skills
Graphic Design, Multimedia, Web Development, QuarkXPress, InDesign, Illustrator, Photoshop, Mobile Interfaces, HTML 5, Web Interface Design, Wordpress, Information Architecture, CSS3, Dreamweaver, Web Design, CSS, Adobe Creative Suite, HTML, jQuery, General Awesomeness, WordPress, Mac
Education
Bradley University 2000 — 2005
BS, Graphic Design
Bradley University 2000 — 2005
Bachelor of Science Degree, Graphic Design
Discover February 2014 - Present
Massage Envy January 2010 - August 2011
Gary & Goodman, PLLC 2002 - 2008
Skills
Nutrition, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Swedish, Neuromuscular Therapy, Trigger Point Therapy, Medical Massage, Craniosacral Therapy, Essential Oils, Pregnancy, Reiki, Injury, Healing, Spa, Holistic Health, Fitness, Wellness Coaching, Yoga, Stress, Wellbeing, Stress Management, Lifestyle, Meditation, Nutritional Counseling, Wellness, Alternative Medicine, Lifestyle Coaching, Hatha Yoga, Corporations, Relaxation, Energy Healing
Education
George Mason University
Interboro
NVSTM-
Discover November 2014 - Present
Performer April 1985 - Present
Happy Paws LLC April 2014 - September 2014
EZ Solutions Home Repair & Design April 2013 - September 2014
Grand Canyon University October 2008 - April 2013
Images Modeling and Talent Agency January 2007 - August 2008
AIDS Volunteers (AVOL) August 2005 - May 2008
BCnow! August 2004 - May 2008
Berea College January 2006 - May 2007
SpringHill Camps 2005 - 2006
Skills
Higher Education, Public Speaking, Event Planning, Student Affairs, Microsoft Office, QuickBooks, Research, Non-profits, Social Media, Customer Service, PowerPoint, Teaching, Community Outreach, Nonprofits, Customer-focused Service, Sales, Leadership Development, Staff Development, Coaching, Interviews, Time Management, Leadership, Social Networking, Training, Non-profit..., Major Gift Development, Donor Management, Non-profit Leadership, Major Donor Cultivation, Grant Writing, Entrepreneurship, Fundraising, Volunteer Management
Education
Berea College 2004 — 2008
Bachelor of Art, Speech Communication and Rhetoric
Grand Canyon University 2009 — 2011
Master of Science, Leadership 3.7 GPA
University of Sunderland 2006 — 2007
Radio Broadcasting/Video Production, Radio, Television, and Digital Communication
Allstate August 2012 - Present
Allstate March 2011 - August 2012
New Control October 2006 - March 2011
New Control October 2006 - March 2010
EurOptimum display August 2005 - August 2006
Discover Financial Services July 2004 - August 2005
Discover Financial Services July 2004 - August 2005
Discover Fiancial Services October 2000 - July 2004
Discover October 2000 - July 2004
Moore BCS December 1998 - October 2000
Skills
Relationship Development, Digital Strategy, Direct Marketing, Strategic Planning, Digital Marketing, Marketing, Cross-functional Team..., Strategy, Account Management, Marketing Communications, Project Management, Digital Media, Creative Direction, Budgets, Promotions, Creative Development, Project Planning, Customer Relations, Budgeting, Direct Sales, Project Implementation, Production, Print Collateral, Print Production...
Education
Barat College of DePaul University 1995 — 1998
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Grayslake Comm High 1991 — 1994
The Alacer Group August 2009 - Present
Self Employed November 2008 - August 2010
Discover April 2008 - February 2009
GE Money October 2005 - January 2008
new roads March 2005 - October 2005
Bank Of America August 2002 - May 2005
Ford June 1992 - August 2002
Skills
Organizational..., P&L Management, Collections Management, Debt Recovery, Lean Sigma, Six Sigma, Design for Six Sigma, Hoshin, kanri, Process Engineering, Project Portfolio..., Retail Banking, Commercial Banking, Technology Development, Acquisition Integration, Mergers, Business Integration, Business Change..., Business Transformation, Revenue Management, Expense Management, Human Capital Management, Offshoring, Consolidation, Risk Management, Operational Risk, Analytics, Business Requirements, Change Management, Continuous Improvement, Lean Manufacturing, Operational Excellence, Talent Acquisition, DMAIC, Process Improvement, Leadership, Strategic Planning, Outsourcing, CRM, Management, Performance Management, ERP, Business Process..., Integration, Analysis, Cloud Computing, Enterprise Architecture, Enterprise Software, Training, Executive Management
Education
University of Toledo 1989 — 1992
MS, management
Indian Institute of Technology, Bombay 1983 — 1987
B.Tech, Civil Engg
Discover August 2015 - Present
ADP July 2013 - Present
ADP Resource June 2010 - July 2013
ADP 2008 - 2010
Administaff 2005 - 2008
Aon Hewitt 2001 - 2005
Skills
Performance Management, Human Resources, Benefits Administration, HRIS, ADP Payroll, Employee Engagement, PEO, Employee Relations, HR Consulting, Employee Benefits, Workforce Planning, Payroll, Customer Retention, CRM, Talent Management, Recruiting, Workers Compensation, Sales Process, Management, Onboarding, Applicant Tracking..., FMLA, Personnel Management, Organizational..., Talent Acquisition, HRO, BPO
Education
DePaul University
Bachelor's of Science in Accounting, Bachelors of Science in Marketing
Dominican University
Masters of Science in Organizational Leadership
JPMorgan Chase October 2012 - Present
JPMorgan Chase July 2012 - December 2012
JPMorgan Chase May 2011 - June 2012
JPMorgan Chase March 2005 - April 2011
Nationwide Insurance 2003 - 2003
Sterling Commerce 2002 - 2003
AT&T 2000 - 2001
Discover 1992 - 2000
Discover Financial Services 1992 - 2000
Skills
Program Management, SDLC, Project Management, IT Service Management, PMO, Business Requirements, Business Analysis, Vendor Management, Management, Requirements Analysis, Change Management, Project Portfolio..., Training, Systems Analysis, Software Project..., PMP, Visio, Requirements Management, Project Plans, Project Coordination, Business Process..., Projects Coordination, Gap Analysis, Project Reporting, Requirement..., Project Estimation, Documentations, Product Management, Graphic Design, Change Control, People Management, Training Documentation, Logo Design, Photoshop, Effort Estimation, Deployment Planning, Teaching/mentoring, Functional Design, Fit/Gap Analysis, End User Training, Development of Training..., Classroom Training, Requirements..., Requirements..., Iterative Design, Pareto Analysis, Software Requirements, Product Enhancement, Incident Analysis
Education
New Horizons 2009 — 2009
ITIL v3 Foundations, IT Infrastructure Library Foundations v3
Franklin University 2004 — 2008
Digital Communications
The Ohio State University 1991 — 1994
Discover Financial Services March 2012 - Present
Mancuso's Religious Goods March 2012 - Present
Discover January 2012 - Present
Mancuso's Religious Goods June 2005 - February 2012
Skills
Phlebotomy, Computers, Customer Service, Cpr Certified, First Aid, Blood Pressure
Education
Broadview University 2009 — 2012
Diploma, Medical/Clinical Assistant, 2.5
Broadview University
Diploma of Applied Health, Medical Assisting2009- 2012
State of Delaware December 2011 - Present
MRH Consulting LLC May 2011 - December 2011
Discover Financial Services January 2005 - September 2010
Discover 2004 - September 2010
Discover Financial Services October 1997 - December 2004
Education
Wilmington University 2012 — 2014
Master's Degree, Management/Public Administration, 4.0
Le Moyne College 1980 — 1984
B.S., Business Administration
Discover June 2013 - Present
Skills
Credit Cards, Risk Management, Credit, Business Analysis, Vendor Management, Banking, Credit Risk, Portfolio Management, Process Improvement, Relationship Management, Financial Services, Call Centers, SDLC, Analytics, Financial Analysis
Education
Grand Canyon University
Arizona State University West
Baxter Healthcare January 2013 - Present
Walgreens June 2011 - January 2013
Health Care Services Corporation October 2007 - December 2010
Discover 2004 - 2007
Trustmark Insurance 1991 - 2004
Illinois Air National Guard 1991 - 1999
US Marine Corps June 1984 - February 1991
Skills
Active Directory, Data Center, Cross-functional Team..., System Administration, Call Centers, IT Strategy, Project Management, Leadership, SharePoint, Business Analysis, Problem Management, IT Operations, SDLC, Operations Management, Business Intelligence, Information Security, Requirements Analysis, Troubleshooting, Team Leadership, Management, Infrastructure, Team Building, Visio, Service Delivery, Vendor Management, Enterprise Architecture, Change Management, Disaster Recovery, Customer Service, Business Process, ITIL, Networking, Business Process..., PMO, Computer Network..., IT Service Management, PMP, Network Administration, Incident Management, Training, Program Management, Process Improvement, Outsourcing, Servers, IT Management, Analysis, Governance, Information Technology, Project Portfolio..., Solution Architecture
Education
Northeastern Illinois University 1996 — 1998
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - Present
CLS Services May 2010 - Present
w3r Consulting March 2011 - June 2012
Fresh Start of Illinois May 2010 - May 2011
Discover August 1994 - May 2009
Discover Financial Services January 2003 - January 2009
Discover Financial Services January 2000 - January 2003
Discover Financial Services January 1998 - January 2000
Discover January 1994 - January 1998
Marriott National Sales Office-Chicago December 1993 - June 1994
Skills
SDLC, SharePoint, Visio, Business Process..., Process Improvement, Strategic Planning, Microsoft Excel, Project Portfolio..., Business Analysis, Software Documentation, Program Management, Project Planning, Management, Team Building, Requirements Analysis, PMP, Software Project..., Project Management, Vendor Management, Lotus Notes, MS Project, PMO, Change Management
Education
North Park University 1998 — 2001
MBA
North Park University 1997 — 2000
MBA
State Auto Insurance February 1993 - Present
Discover January 1990 - February 1993
Skills
Process Improvement, Leadership, Insurance, Property, Web Applications, Process Flow, Vendor Management, Software Development, Business Analysis, Requirements Gathering, SDLC, Visio, Requirements Analysis, Enterprise Architecture, Disaster Recovery
Education
Indiana University Bloomington 1985 — 1989
BS, Computer Science
Sears Holdings Corporation June 2015 - Present
Sears Holdings Corporation April 2013 - June 2015
Discover December 2012 - April 2013
Citicards July 2011 - November 2012
Health Care Service Corporation March 2010 - July 2011
Health Care Service Corporation June 2007 - March 2010
Hewitt Associates September 2002 - June 2007
Syscon 2000 - 2001
Skills
Business Intelligence, Business Analysis, Data Warehousing, Data Modeling, Analysis, Requirements Gathering, SDLC, Visio, Business Requirements, Software Documentation, Databases, Reporting & Analysis, Operational Efficiency, Visual Basic, Database Design, Teradata, Requirements Analysis, Management Consulting, Project Portfolio..., Systems Analysis, SQL, User Acceptance Testing, SAS, Analytics, ETL, Visionary Thinking and..., Entrepreneurship, Data Analysis, Software Project..., SharePoint, IT Strategy, Agile Methodologies, Finance, Data Mining, Tableau, Project Management, Leadership, Business Process..., Enterprise Architecture, Consulting
Education
Dale Carnegie 2010 — 2010
Certification, The Dale Carnegie Course: Skills for Success
Eastern Illinois University 1996 — 2000
BS, Administrative Information Systems
Discover October 2012 - Present
Discover Financial Services February 2012 - October 2012
Robert Half International September 1995 - February 2012
Skills
PeopleSoft, Recruiting, Onboarding, Human Resources, Outlook, Management, Applicant Tracking..., Employee Relations, Process Improvement, Talent Acquisition, Payroll, Employee Benefits, Microsoft Excel, Customer Service, Performance Management, Access, Microsoft Office, Workday
Education
Columbia College
Associate's degree
Discover June 2015 - Present
CliftonLarsonAllen August 2014 - May 2015
Discover Financial Services June 2014 - August 2014
CliftonLarsonAllen January 2014 - May 2014
JPMorgan Chase June 2012 - December 2013
Gap Inc./Old Navy May 2011 - September 2012
Skills
Banking, Credit, Financial Analysis, Cash Management, Finance, Microsoft Excel, Customer Service, Retail Banking, Sales, PowerPoint, Time Management, Commercial Banking, Leadership
Education
Arizona State University 2011 — 2015
Bachelor's degree, Accounting
Booz Digital December 2012 - Present
Booz & Company April 1991 - Present
Strategy&, part of the PwC network (formerly Booz & Company) 1991 - Present
Discover 2013 - 2013
Oracle December 1989 - April 1991
Oracle 1989 - 1991
Technology Solutions Co. April 1989 - December 1989
Kraft, Inc. June 1986 - April 1989
Technology Solutions Company 1989 - 1989
Skills
Business, Business Case, IT Strategy, Business Process..., Strategy, Program Management, Leadership, Business Process, CRM, Integration, Enterprise Architecture, Mergers, Project Management, Business Transformation, Business Process..., Management Consulting, Management, Mergers & Acquisitions, Outsourcing, Data Center, Executive Management, Consulting, Governance, Project Portfolio..., Acquisition Integration, PMO, Organizational Design, Strategic Consulting, Business Intelligence, IT Transformation, Business Process Design, Performance Improvement, Business Analysis, Vendor Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1988 — 1991
MBA, MIS
Northwestern University 1982 — 1986
Bachelor of Arts, Computer Studies
Discover Financial Services February 2011 - Present
Discover February 2011 - Present
Discover Network February 2011 - Present
Discover Card February 2011 - Present
Park Ridge Toastmasters 1994 - Present
Toastmasters International 1994 - Present
The Judge Group October 2010 - February 2011
Discover October 2010 - February 2011
Discover Card October 2010 - February 2011
Discover Network October 2010 - February 2011
Skills
SOX, 21 CFR Part 11, Software Validation, SAS70, SDLC, RAD, PMP, FDA, Agile Methodologies, Business Analysis, Business Process, Business Process..., C#, Change Management, Consulting, Data Warehousing, Databases, Disaster Recovery, E-commerce, Governance, IT Strategy, ITIL, Information Technology, Infrastructure, Leadership, MS Project, Integration, Management, Microsoft SQL Server, Oracle, Outsourcing, PMO, Process Improvement, Project Management, Project Planning, Project Portfolio..., Quality Assurance, Networking, Risk Management, Access, .NET, Sarbanes-Oxley Act, Scrum, SharePoint, Software Documentation, Software Project..., Strategy, System Deployment, Systems Analysis, Team Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1990 — 1993
MBA, Information Systems
University of Illinois at Chicago 1981 — 1983
BS, Math & Computer Science
Oberlin College 1977 — 1979
Government, Economics
Goldman Sachs July 2015 - Present
Discover May 2014 - July 2015
Citi October 2012 - May 2014
HSBC March 2008 - October 2012
HSBC September 2006 - March 2008
HSBC January 2006 - September 2006
HSBC TURKEY December 2004 - December 2005
HSBC October 2001 - November 2004
Capital One January 2001 - September 2001
Skills
Analytics, Segmentation, Customer Acquisition, Strategy, Credit Cards, Analysis, Direct Marketing, Product Management, Digital Marketing, Credit Risk, Portfolio Management, Financial Services, Web Analytics, Predictive Modeling, Business Analysis, Database Marketing, Marketing Analytics, Banking, Financial Analysis, Risk Management, Strategic Planning, Business Strategy, Marketing Strategy, P&L Management, Retail Banking, SAS, Loss Forecasting, Credit, Customer Experience, Product Development, Consumer Finance, Data Analysis, Market Research, Financial Modeling, Pricing, Forecasting, Customer Analytics, Leadership, Marketing, CRM, Program Management, Predictive Analytics, Relationship Management, Loyalty Marketing, Web Marketing, Big Data, Hadoop, E-commerce, Real Time, Retail Marketing
Education
Stanford University 1999 — 2001
M.S., Management Science
Bilkent Üniversitesi 1994 — 1999
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
DFS August 2011 - Present
Discover Financial Services January 2002 - Present
Discover August 2006 - January 2013
Discover Financial Services January 2002 - August 2006
Education
DePaul University 2002 — 2007
IBM Canada June 2014 - Present
Jura Technologies Inc. January 2007 - Present
TELUS Security Solutions October 2011 - March 2014
Best Buy February 2009 - October 2011
Accenture @ Best Buy Canada February 2008 - January 2009
Computer Troubleshooters 2007 - 2008
The American Ceramic Society 2005 - 2007
Discover October 2004 - June 2005
PC On Call April 2004 - September 2004
Nationwide Insurance December 2003 - March 2004
Skills
CISSP, Information Security, Security, PCI DSS, Vulnerability Management, Vulnerability Assessment, Network Security, Disaster Recovery, Information Security..., Privacy Law, Programme Governance, Security Policy, IT Audit, Enterprise Architecture, Identity Management, IDS, Computer Security, VPN, DNS, Business Continuity, Information Technology, Security Audits, Windows Server, Security Architecture..., Payment Industry, Risk Assessment, Risk Management, CEH, Firewalls, Encryption, CISA, Computer Forensics, Troubleshooting, Networking, Enterprise Software, Network Architecture, System Deployment, Governance, ISO 27001, COBIT, Application Security
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
Masters of Business Administration (MBA), Information Security, 3.9/4.0
Davenport University 2002 — 2003
Bachelor's Degree in Applied Science, Network Engineering
Lake Michigan College 2000 — 2002
Associate of Science (A.S.), Information Technology
University of Notre Dame 2001 — 2001
Microsoft Certification, Microsoft Certified Systems Engineer (MCSE)
Aon Hewitt April 2015 - Present
Mercer November 1995 - April 2015
Discover May 1994 - November 1995
Watson Wyatt October 1989 - April 1994
Skills
Defined Benefit, Pensions, Employee Benefits, Retirement, Pension Administration, PeopleSoft, Requirements Analysis, Analysis, Requirements Gathering, Actuarial Science, Software Implementation, Leadership, Microsoft Office, Insurance, Process Improvement, Project Management, Management, Outsourcing
Education
Indiana University Bloomington 1980 — 1984
BS, Business
TransUnion July 2013 - Present
Fifth Third Processing Solutions, LLC March 2011 - December 2012
American National Investment Advisors, LLC and Small Business Advocacy Council January 2010 - March 2011
Incentium February 2009 - November 2009
Kintera February 2008 - May 2008
Spectrum Events, International Meeting and Event Planning Company 2007 - 2008
Discover 1999 - 2006
Discover Financial Services 1997 - 1999
MBNA America Bank, N.A. 1992 - 1997
Experian 1980 - 1992
Skills
New Business Development, Strategic Partnerships, Account Management, Business Development, B2B, Contract Negotiation, Credit Cards, Payment Card Processing, Sales, Credit Card Transaction..., CRM, Strategic Planning, Sales Management, Marketing, SaaS, Strategy, Competitive Analysis, Selling, Leadership, Relationship Management, Customer Service, Management, Customer Retention, Sales Operations, Program Management, Sales Process, Marketing Strategy, Direct Marketing, Team Management, Analysis, Vendor Management, Cold Calling, Project Planning, Start-ups, Training, Customer Acquisition, Fundraising, Product Management, Executive Management, Business Strategy, Team Building, Cross-functional Team..., Negotiation, Financial Services, Direct Sales, Segmentation, Lead Generation, Credit, Salesforce.com, Event Management
Education
University of Wisconsin-Madison
BA, English
Loyola University Chicago
Rome Center
University of Michigan
Executive Education Program, Management of Managers
Delaware State University February 2015 - Present
Discover June 2015 - August 2015
SMILE Undergraduate Research Program May 2013 - May 2014
Delaware State University January 2013 - May 2013
Skills
Programming, C++, Microcontrollers, Java, Research, Python, Graphic Design, Logical Data Modeling, Database Management..., Operating Systems, Parallel Programming, Cyber-security, Computer Architecture, Data Structures, Computer Networking, Software Engineering, Academic Tutoring, Peer Tutoring, Microsoft Office, Adobe Photoshop, Adobe Indesign, PowerPoint, Microsoft Word, Microsoft Excel, Linux
Education
Delaware State University 2011 — 2015
Bachelor of Science (BS), Computer Science, Mathematics Minor
William Penn High School 2007 — 2011
High School Diploma, Graphic Design
Discover June 2009 - Present
Elite Nation Ent. January 2009 - Present
Skills
Fashion, Marketing
Education
Columbus State 2004 — 2005
Marketing
Central State 2002 — 2004
Marketing
J.M.I. Investment Properties, LLC September 2013 - Present
CDC Air Force January 2012 - August 2013
Discover January 2011 - February 2011
Amazon November 2011 - 2011
Skills
Problem Solving, Listening Skills, Creative Writing, Typing, Psychology, Counseling, Data Entry, Public Speaking, Mentoring, Administrative Support, Research, Teaching, PowerPoint, Coaching, Word, Writing, Microsoft Office, Excel, Telephone Skills, Critical Thinking, Microsoft Word, Spreadsheets, Customer Satisfaction, Volunteer Management, Volunteering, Leadership, Administrative..., Psychotherapy, Customer Service, Microsoft Excel, Negotiation
Education
Argosy University-Phoenix Online Division 2011 — 2013
Master, Forensic Psychology
Barton College 2006 — 2011
B.S, Psychology
Discover July 2015 - Present
Discover June 2014 - Present
Discover Financial Services August 2013 - June 2014
DSN America June 2013 - August 2013
Melaleuca January 2013 - April 2013
Porter's Craft & Frame May 2012 - December 2012
Rexburg Standard Journal September 2012 - October 2012
Brigham Young University May 2012 - July 2012
Chick-fil-A November 2011 - April 2012
BYU-Idaho September 2009 - August 2011
Skills
Leading Diverse Teams, Creating, Imagining, Creative Writing, Presenting Solutions, Selling, Memorizing, Leisure Travel, Problem Solving, Product Design, Graphic Design, Social Media Marketing, Web Design, Web Content, Leading Meetings, Leading Change, Team Leadership, Music Theory, Music Production, Strategic Planning, Marketing Strategy, People Skills, Customer Service, Computer Information..., Outdoor Advertising, Social Media, Advertising, Leadership, Adobe Creative Suite, Public Relations, Social Networking, Facebook
Education
Brigham Young University - Idaho 2007 — 2012
Bachelor of Science (BS), Communication, General, 3.2
Brigham Young University - Idaho 2007 — 2012
BS Communications, Minored in CIT
M&N Advanced Technology Systems January 2009 - Present
JP Morgan Chase September 2003 - December 2008
Sears & Co. 1997 - 2000
Discover 1995 - 1997
Wheels Inc, 1993 - 1995
Skills
Pega PRPC, Agile Project Management, SDLC, Websphere, XML, Project Management, UML, Spring, Design Patterns, JSP, SOA, Web Services, Agile Methodologies, E-commerce, Vendor Management, JMS, Enterprise Architecture, Servlets, Java Enterprise Edition, Struts, Spring Framework, WebSphere
Education
Massachusetts Institute of Technology 1990 — 1990
Completed professional courses on Object Oriented Programming., Object-Oriented programming
Belarus Federal University of Informatics and Radio Electronics 1982 — 1987
Master of Science in Computer Science, Computer science, Automated management systems
Alpine School District August 2011 - Present
Utah Valley University February 2010 - November 2011
Alpine School District August 2009 - May 2011
Kelly Services August 2009 - May 2011
Discover August 2007 - May 2009
Discover May 2003 - August 2007
Discover March 2000 - May 2003
Discover August 1996 - March 2000
Discover September 1995 - August 1996
Mervyns January 1993 - August 1995
Skills
Leadership Development, Needs Analysis, Project Management, Coaching, Instructional Design, Staff Development, E-Learning, Call Center, Training Delivery, Adult Education, Team Building, Organizational..., Training, Curriculum Design, Learning Management, Learning Management..., Process Improvement, Instructional Technology, Performance Management, Blended Learning, Public Speaking, Captivate, Teaching, Call Centers, Recruiting, Leadership, Distance Learning, Human Resources, Management, Program Management, Career Counseling
Education
University of Phoenix 2009 — 2011
Master of Education
Brigham Young University 1984 — 1992
BS
Discover August 2015 - Present
Sallie Mae October 2013 - July 2015
CenturyLink November 2009 - November 2012
Verizon Wireless November 2002 - July 2008
Skills
Customer Service, Network Engineering, Business Service..., Database Administration, Microsoft Office, Typing, 10 Key, Switches, Nortel DMS, Clerical Work, PowerPoint, Microsoft Excel, Project Management
Education
Liberty University 2008 — 2017
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Baker University 1999 — 2001
Masters of Science, Management
DeVry University-Missouri 1991 — 1998
Bachelor of Science (BS), Telecommunications Management
The Premire Property Group July 2015 - Present
JZ Entertainment, LLC dba Jump!Zone October 2002 - July 2015
Wells Fargo January 1998 - November 1998
PNC August 1996 - January 1997
Discover May 1994 - July 1996
Transamerica June 1989 - April 1993
Skills
Sales, Marketing, New Business Development, Strategic Planning, Event Planning, Account Management, Social Media, Sales Management, Marketing Strategy, Leadership
Education
Indiana University Bloomington 1985 — 1989
Bachelor's in Economics, Economics
father ryan high school
Discover August 2015 - Present
Baxter International Inc. February 2014 - July 2015
Baxter Healthcare January 2013 - February 2014
Baxter Healthcare August 2011 - December 2012
Grainger 2011 - 2011
Grainger 2008 - 2010
W.W. Grainger 2006 - 2008
Grainger 2004 - 2006
W.W. Grainger 2002 - 2004
Grainger 2000 - 2002
Skills
Customer Service, Customer Satisfaction, Project Management, Digital Media, Process Improvement, Leadership, Digital Illustration, Marketing, Digital Marketing, Social Media, Brand Management, Project Coordination, Sales, Product Marketing, Market Planning, Selling Skills, Outlook, Sales Operations, B2B, Competitive Analysis, SAP, Account Management, Inventory Management, Lotus Notes, Sales Management, Budgets, Management, Strategic Planning, CRM, New Business Development, Strategy, Team Building, Cross-functional Team..., Sales Process, Forecasting, Cold Calling, Training, Marketing Strategy, Selling, Team Leadership, Analysis, Time Management, Pricing, Salesforce.com, Product Launch, Direct Sales, Sales Presentations, Business Development, Contract Negotiation, Key Account Management
Education
Lake Forest Graduate School of Management 2013 — 2016
Master of Business Administration (MBA), International Business, In progress
Illinois State University 1995 — 1999
BS of Biological Sciences, biology, psychology
Convergys March 2010 - Present
Convergys July 2009 - March 2010
Convergys July 2006 - July 2009
Convergys July 2005 - July 2006
Convergys October 2004 - July 2005
Discover November 2002 - October 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Leadership, Operations Management, Process Improvement, Team Leadership, Team Management, Training, Vendor Management, Outsourcing, Performance Management, Team Building, BPO, Change Management, Strategic Planning, Service Delivery, Business Analysis, Coaching, Human Resources, Program Management, Analysis, Business Process..., Budgets, Time Management, Negotiation, Telecommunications, Troubleshooting, New Business Development, Strategy, Business Strategy, Project Management, Employee Engagement, Research, Public Speaking, Quality Assurance, Data Analysis, Customer Retention, Recruiting
Education
Argosy University 2012 — 2013
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of Utah 2002 — 2008
Bachelor of Science (B.S.), Political Science and Government
Discover August 2015 - Present
Community Nursing Services (CNS) March 2015 - Present
Life Care Centers of America November 2014 - Present
Westgate Resorts June 2013 - April 2014
Groove Satellite & Entertainment May 2012 - August 2012
Boys and girls club of sandy January 2012 - May 2012
Skills
CompTIA A+ Certification, Pianist, Trumpet, Problem Solving, Sales, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Jordan high 2011 — 2013
Davis Applied Technology College
Nurse Assistant
Slide-Lok of Salt Lake January 2008 - Present
Discover 1989 - 2006
Skills
Credit, Leadership, Management
Education
University of Phoenix 1997 — 1999
BSBA, Business Adminstration
Arizona State University 1987 — 1989
Business, Japanese
AGIA August 2014 - March 2015
AGIA 2014 - 2015
Banner Health 2013 - 2014
UnitedHealth Group April 2009 - May 2012
DESERT STATE APPRAISING April 2005 - October 2005
Cathedral Christian Academy March 2004 - April 2005
Principal Financial Group May 2002 - February 2004
Discover October 2001 - May 2002
Skills
Training, HIPAA, Administration, Employee Benefits, Invoicing, Documentation, Healthcare, Customer Service, Marketing, Insurance
Education
42
Discover 2015 - 2015
PayPal June 2014 - August 2014
Jam @ Engine July 2013 - July 2013
Hindustan Unilever Limited May 2013 - July 2013
Commercial Bank January 2013 - February 2013
PayPal June 2012 - August 2012
Accenture July 2011 - August 2011
St. John’s Hospice Charity Store January 2007 - January 2008
Skills
Marketing, Sales, Strategy, Social Media Marketing, Event Planning, Product Management, Digital Marketing, Analytics, Adobe Creative Suite, Product Development
Education
Babson College 2011 — 2015
Bachelor’s of Business Administration
HEC Paris
Bachelor's Degree, Finance and Marketing
American School of Doha 2008 — 2011
High School
South Hampstead High School 2004 — 2008
High School
Discover Financial Services November 2013 - Present
Discover March 2010 - Present
Discover Financial Services October 2010 - October 2013
Skills
Business Analysis, ITIL, Portfolio Management, Microsoft Office, Windows Server, System Administration, Management, Strategic Planning, Customer Service, Microsoft Excel
Education
Franklin University
Bachelor of Science (BS), Information Technology
Discover May 2015 - Present
Discover Financial Services October 2012 - Present
Chepri Interactive February 2012 - Present
Taj Bar March 2011 - February 2012
MediaSource September 2011 - December 2011
American Eagle Outfitters August 2006 - November 2011
Allen Geiner PR March 2011 - September 2011
Manpower Professional July 2010 - March 2011
Refugee Camp (Syracuse, Italy) August 2009 - December 2009
secondary school August 2009 - December 2009
Skills
Research, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Office, Customer Service, Social Media, Microsoft Word, Social Networking, Editing, CMS, Wordpress, Magento, Joomla, Photoshop, Illustrator, Dreamweaver, InDesign, After Effects, WordPress, Adobe Creative Suite, Video Production, Web Design, Graphic Design, Photography, OS X, Facebook, Advertising
Education
Columbus State Community College 2011 — 2013
Certificate, Digital Media
Mediterranean Center for Arts and Sciences 2009 — 2009
Bachelor of Arts (B.A.), Biology
Mediterranean Center for Arts and Sciences 2009 — 2009
Continuing Bachelor's Degree, Biology, Photography, Art History and B&W Photography
Capital University 2005 — 2009
Bachelor of Arts, Biology
Discover 2010 - Present
Discover Financial Services 2012 - 2013
ProActive Recruiting 1991 - 2009
Skills
Networking, Product Marketing, Recruiting, CRM, Integration, Team Building, Telecommunications, Talent Acquisition, PMP, SDLC, Sourcing, Call Centers, Sales Engineering, Sales, Screening, Mergers & Acquisitions, Leadership, Onboarding, Visio, SharePoint, Data Center, Management, Interviews, Testing, Business Development, DoD, Hiring, Change Management, Account Management, Human Resources, Project Management, Business Analysis, Business Intelligence, Applicant Tracking..., Vendor Management, Coaching
Education
Franklin Pierce College 1982 — 1986
Ba, English and American History
Discover June 2013 - Present
Discover Financial Services 2011 - December 2013
Verizon Wireless 2008 - 2011
Skills
Vendor Management, Microsoft Excel, Sales Management, Call Centers, Sales, Account Management, Customer Experience, Customer Service, Management, Customer Satisfaction, Customer Retention, Telecommunications, Product Management, Business Analysis, Process Improvement, Strategy, Recruiting, Human Resources, Relationship Management, Talent Acquisition, Retail, Employee Training, Marketing, Business Planning, Interviews, Competitive Analysis, Coaching, Leadership, Team Building, Team Leadership, Training, Microsoft Office, Strategic Planning, CRM, Outlook, Salesforce.com, Sales Operations, Microsoft Word, Access, Wireless, Technology
Education
Franklin University
Emma's Chance 2015 - Present
Immortal 2013 - Present
Special Blood January 2013 - Present
The Beautiful Dead October 2013 - Present
California Institute of the Arts 2014 - Present
Los Angeles Pierce College August 2013 - July 2015
Dear Mom January 2014 - January 2015
ARENA 2013 - 2014
Sacrament 2011 - 2014
Discover 2013 - December 2013
Skills
Choreography, Video Editing, Short Films, Multimedia, Dance, Film, Contemporary Dance, Entertainment, Improvisation, Theatre, Video, Directing, Film Production, Stage, Performing Arts, Television, Theatrical Production, Festivals, Composition, Post Production, Editing, Screenwriting, Acting, Arts Administration, Feature Films, Producing, Documentaries, Sound, Pre-production, Comedy, Musical Theatre, Commercials, Drama, Final Cut Pro, Music Videos, Plays, Video Production, Publicity, Production Managment, Cinematography, Voice Acting, Voice Over, Casting
Education
California Institute of the Arts 2008 — 2011
Master of Fine Arts, Dance and Integrated Media
Emory University 2004 — 2007
Bachelor of Arts, Theater, Dance/Movement, English
Saint Andrew's School 2000 — 2004
JPMorgan Chase & Co. December 2014 - Present
Discover Financial Services October 2012 - December 2014
Discover November 2010 - October 2012
Skills
Financial Risk, Financial Analysis, Finance, Risk Management, Banking, Internal Audit, Financial Services, Credit, Credit Risk, Business Analysis
Education
Boston University 2013 — 2014
certification, Legal Assistant/Paralegal
University of Delaware
Bachelor's degree, History
Discover Financial Services October 2010 - November 2011
Bucyrus International January 2010 - April 2010
WB Bottle Company April 2009 - January 2010
Building Blocks Home Daycare January 2008 - April 2009
Discover May 2004 - December 2007
Caremark July 2003 - May 2004
AVMA November 1999 - November 2002
Skills
Outlook, Microsoft Office, Management, Visio, Microsoft Excel, Databases, Event Management, Lotus Notes, Windows, PowerPoint, Budgets, Access, Program Management
Education
ITT Technical Institute - Greenfield 2009 — 2012
AA and BS, Software Application and Programming
Carthage College 2009 — 2009
BA, Business Administration and Information Systems
Discover September 2004 - Present
Spherion Technology September 2002 - September 2004
Siemens Business Services February 2000 - August 2002
Lenscrafters May 1994 - February 2000
Skills
Credit Cards, Vendor Management, SDLC, Business Analysis, Risk Management, Financial Services, Process Improvement, Analytics, PMO, Portfolio Management, Call Centers, Project Portfolio..., Requirements Gathering
Education
University of Wisconsin-Parkside 2012 — 2013
DeVry University 2004 — 2006
Bachelor of Science (B.S.), Computer Information Systems
George Mason University 2001 — 2002
Computer Science
Northern Virginia Community College 2000 — 2000
Computer Science
University of Maryland College Park 1994 — 1995
General Studies
Montgomery College 1994 — 1994
General Studies
Discover November 2014 - Present
Worldwide Sellers January 2013 - Present
Bank of America August 2009 - October 2014
Production Services Associates August 2006 - May 2007
Skills
Due Diligence, Cross-functional Team..., Financial Analysis, Asset Managment, Bank Reconciliation, Financial Statements, Asset Management, Analysis, Social Media Marketing, Social Media, Russian, Cash Management, Credit, Accounts Payable, Management, Finance, Banking, Commercial Lending, Commercial Banking, Small Business Lending, Loans, Credit Analysis, Consumer Lending, Cross Selling
Education
DePaul University 2010 — 2013
Bachelor of Science, Finance and Management
College of Lake County 2008 — 2010
Associate Degree, Fine Arts and Sciences
Citi May 2013 - Present
Citi April 2011 - Present
Citicards December 2010 - April 2011
Smith Hanley Associates 2009 - November 2010
Discover January 2009 - March 2009
Chicago Area SAS Users Group 2008 - 2009
Citicards April 2008 - December 2008
HSBC June 2005 - December 2007
HSBC July 2003 - May 2005
Skills
Business Analysis, SAS Certified Base..., SQL, Microsoft SQL Server, Unix Shell Scripting, Direct Marketing, Credit Risk, Credit Cards, Credit Scoring, Risk Management, Risk Assessment, Visual Basic, Microsoft Office, Databases
Education
Benedictine University
Discover June 2015 - Present
Endless Entertainment January 2014 - July 2015
Sears Holdings Corporation January 2014 - June 2015
Spectrum College Transition Program June 2013 - September 2013
Skills
Computers, Team Building, Public Speaking, Psychology, Microsoft Office, Data Entry, Customer Service, Teamwork, Research, Community Outreach, Time Management, Training, PowerPoint, Data Analysis, Supervisory Skills, Teaching
Education
Northern Arizona University 2008 — 2012
Bachelor of Science (BS), Clinical Psychology
Bourgade Catholic High School 2004 — 2008
Diploma
iPlanB February 2008 - Present
Baptiste Power Yoga Institute 2013 - 2014
Chicago Foundation for Women 2011 - 2014
Pratham USA 2011 - 2012
Cardinal Health, McGaw Park, IL February 2007 - December 2007
Discover February 2005 - November 2006
Hewitt Associates, IL March 2000 - August 2003
Skills
Talent Acquisition, DB2, SDLC, Business Intelligence, Data Warehousing, Oracle, Vendor Management, ETL, Cognos, Software Project..., Benefits Negotiation, Technical Recruiting, Screening, Business Analysis, SOA, User Acceptance Testing, Leadership, IT Recruitment, Analytics, Temporary Placement, SaaS, Consulting, Outsourcing
Education
University of Illinois at Chicago 1992 — 1994
BS - Finance, Marketing, Busines Organization and Operations Research.
Delhi University 1985 — 1988
BS in Accounting, Accounting & Business
Lady Irwin School 1975 — 1985
Science
FIS January 2015 - Present
FIS May 2010 - Present
Fidelity National Information Services, Inc. May 2006 - May 2010
Discover September 2004 - May 2006
Volkswagen 2002 - 2003
NiSource 2001 - 2002
GTE Internetworking May 1999 - November 2001
Chrysler April 1998 - May 1999
Bearing Service Inc. 1995 - 1998
Chelsea Community Hospital 1992 - 1995
Skills
Unix, AIX, Solaris, Linux, Unix Shell Scripting, Operating Systems, Perl, ITIL, IT Service Management, Windows, Scripting, Shell Scripting, Tivoli, Automation, Systems Management, Integration, System Administration, Documentation, Troubleshooting, Architecture, Windows Server, Netcool, Software Documentation, Servers, Websphere, Architectures, System Deployment, Data Center, IT Management, VMware, Virtualization, Solution Architecture, Enterprise Architecture, IT Strategy, Process Improvement, Security, IBM AIX, Agile Methodologies
Education
Albion College 1994 — 1996
Computer Science / Music
Discover June 2015 - Present
Discover Financial Services September 2013 - Present
Discover Financial Services July 2012 - Present
Michigan State University September 2009 - May 2012
Discover Financial Services June 2011 - August 2011
Skills
SAS, R, Statistical Modeling, Statistics, Time Series Analysis, SPSS, Quantitative Analytics, Monte Carlo Simulation, Data Analysis, Data Mining, Matlab, Econometrics, Multivariate Analysis, VBA, Minitab, Stata, Linear Regression, Analytics, Economics, LaTeX, Financial Modeling, SAS programming, Mathematica, C++, Predictive Modeling, Predictive Analytics, Logistic Regression, Mathematical Modeling, Optimization, MATLAB
Education
Michigan State University 2009 — 2012
MS, Industiral Mathematics
Michigan State University 2009 — 2012
MS, Statistics
Academic Life Coaching January 2015 - Present
Crystal Lake School District 155 August 2009 - Present
Discover October 1986 - December 1996
Skills
E-Learning, Change Management, Program Management, Business Strategy, Strategy, Teaching English as a..., Business Education, Teaching Reading, Systems Analysis, English Literature, English Grammar, Teaching English as a..., Corporate Communications
Education
Trinity International University 2007 — 2009
Master of Arts in Teaching (M.A.), English/Language Arts Teacher Education / English Language Learner / Business Education, 7 - 12
Iowa State University 1982 — 1984
B.S. Business Administration, Business
Coe College 1980 — 1982
Business Administration and Management, General
Brown & Brown Resurfacing and Refinishing Scheduler / Business DevelopmentSchoenling Construction, dba Paint & Remodeling ProsSeptember 2012 - May 2013
Discover Financial Services October 2011 - September 2012
Discover October 2011 - September 2012
CCBill September 2010 - October 2011
Waiora December 2005 - April 2009
Aepco Marine March 2000 - November 2002
Aepco Marine September 1999 - November 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Office Administration, Spreadsheets, Management, Account Management, Government Contracting, Custom Remodeling, Professional..., Contractors, Custom Homes, Marketing Strategy, Email Marketing, Job Costing, Construction, PowerPoint, Outlook, Research, Painting, Marketing Management, Professional, Friendly, Communication, Organization, Dedication to..., Dedication to work, Superior Work Ethic, Budgets, Negotiation, Training, Investment Properties, Contract Negotiation, Renovation, Risk Management, Insurance, Payroll, Commercial Real Estate, Accounting, Project Management, Sales, Residential Homes, Strategic Planning, Selling, Mortgage Lending, Project Planning, Real Estate, Contract Management, Call Centers, Leadership
Education
ECPI University 2000 — 2002
Associate's degree, Computer Science
Clackamas Community College 1998 — 1999
Business Administration, Management and Operations
Nationwide Childrens Hospital January 2013 - Present
Nationwide Childrens Hospital January 2004 - January 2013
AVV February 2002 - October 2004
Dawson Resources August 2000 - February 2002
Discover January 1996 - August 2000
Skills
ITIL Certified, Business Analysis, SQL, Process Improvement, Project Management, SharePoint, Crystal Reports, Visio, Requirements Analysis, Business Intelligence, JavaScript, Software Documentation, Agile Methodologies, HTML, Change Management, Data Warehousing, Technology Research, Enterprise Software, PMP, Management, Leadership, Software Project..., Software Development, SDLC, Business Process..., Microsoft SQL Server, Disaster Recovery, Vendor Management, SSRS, Healthcare Information..., Integration, PMO, Enterprise Architecture, IT Management, IIS, .NET, Databases, IT Strategy, Software Implementation, Systems Analysis
Education
Columbia Southern University 2012 — 2015
Doctorate of Business Administration
Baker College Center for Graduate Studies 2006 — 2008
MBA
Baker College Business and Corporate Services 2004 — 2006
BA
The Ohio State University 1997 — 2001
CSC - Computer Sciences Corporation June 2014 - Present
Experian Automotive October 2012 - June 2014
American Society of Anesthesiologists April 2011 - October 2012
Discover February 2009 - December 2009
Discover Financial Services February 1999 - February 2009
Motorola 1996 - 1998
Skills
Metrics, Telecommunications, Quality Assurance, Project Management, IT Management, Process Improvement, Program Management, Business Analysis, Vendor Management, Service Management, Leadership, Management, SQL, Software Documentation, Strategy, Operations Management, SDLC, Business Intelligence, CRM, Cross-functional Team...
Education
Lake Forest Graduate School of Management
MBA
DePaul University
Guagua National Colleges
B.E Ed
Citi January 2004 - Present
Discover April 1996 - November 2003
Sears April 1992 - April 1996
Skills
Credit Cards, Analytics, Data Analysis, Database Marketing, Segmentation, Portfolio Management, Credit, SAS, Predictive Analytics, Direct Marketing, Cross-functional Team..., Program Management, Finance, Credit Analysis, Financial Risk, Retail Banking, Credit Scoring, E-commerce, Financial Services, Leadership, Mergers & Acquisitions, Analysis, Management, Strategy, Risk Analytics, Statistical Modeling, SAS programming, Strategic Planning, Pricing, Predictive Modeling, Consumer Lending, Corporate Finance, Customer Analysis, Customer Acquisition, Valuation, Quantitative Analytics, Product Development, Operational Risk..., Loans, Business Analysis, Marketing Analytics, Cross Selling
Education
North Carolina State University 1987 — 1989
MBMA, Biomathematics
Illinois Wesleyan University 1983 — 1987
BA, Mathematics
Illinois Wesleyan University 1983 — 1987
BFA, Fine Arts
ASIS International January 2012 - Present
ContinuityCompliance.org October 2008 - Present
Radian Compliance January 2007 - Present
Morgan Stanley 1998 - 2003
Discover 1991 - 2003
Discover 1991 - 2003
Skills
Quality Auditing, Integrated Management..., Implementing Management..., Standards Development, ISO 27001, ISO 20000, Business Continuity..., Business Continuity..., IT Audit, COBIT, SAS70, Disaster Recovery, BS25999, Information Security, Privacy Law, Business Continuity, Internal Audit, IT Service Management, Enterprise Risk..., Risk Assessment, Governance, Information Security..., Incident Management, Security Audits, Information Technology, Management, Operational Risk..., Sarbanes-Oxley Act, Security Awareness, Financial Risk, PCI DSS, Crisis Management, Business Resilience, Risk Management, CISA, Security, Fraud, Operational Risk, Computer Forensics, Vulnerability Assessment, Identity Management, Risk Analysis, Management Consulting, Sarbanes-Oxley, Data Privacy, Security Management, Computer Security, CISSP, Business Process..., ITIL
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1988 — 1990
MBA, Finance
Loyola University Chicago 1982 — 1986
BBA, Accounting
Mather High School
Lepta Consulting, Inc. January 2010 - Present
Network Branded Prepaid Card Association March 2009 - Present
InComm July 2009 - October 2009
Discover Financial Services January 1986 - January 2009
Discover 1997 - 2005
Allstate Insurance Company 1979 - 1988
Allstate 1977 - 1986
Skills
Credit Cards, Prepaid Cards, Payroll..., Cards, Payment Gateways, Payment Card Processing, Portfolio Management, SDLC, Executive Management, Segmentation, Transaction Processing, Sales, Program Management, Payroll Cards, Debit Cards, Payment Services, Strategy, Electronic Payments, Process Improvement, Project Portfolio..., Analytics, Payments, CRM, Contract Negotiation, E-payments, Acquiring, Risk Management
Education
Northern Illinois University 1982 — 1986
Ms ED, Organizational Devel and Consulting
DePaul University 1971 — 1975
Bachelor of Applied Science (BASc), Education and Business
Discover June 2014 - Present
Discover Financial Services July 2012 - June 2014
BMO Harris Bank May 2012 - July 2012
Sears Holding Corporation 2010 - May 2012
Baxter International August 2009 - December 2009
Health Care Service Corporation June 2007 - August 2009
ABN AMRO SERVICES COMPANY March 2006 - June 2007
Education
DePaul University
Triton-College
Discover Financial Services March 2013 - Present
Discover Financial Services March 2008 - February 2013
Discover 2000 - 2008
Skills
SDLC, Business Analysis, IT Management, Vendor Management, Enterprise Architecture, Process Improvement, IT Strategy, Credit Cards, Software Project..., Business Intelligence, Data Warehousing, Software Development, AIX, Visio, SQL, DB2, IBM BPM
Education
University of Illinois at Urbana-Champaign 1980 — 1984
Bachelor of Science (BS), Computer Science/Math
DePaul University
Master of Business Administration (MBA), Finance, General
Discover April 1988 - Present
Skills
Credit Cards, Customer Acquisition, Analytics, Database Marketing, Direct Marketing, Segmentation, Financial Services, Marketing, Predictive Analytics
Education
Arizona State University 1984 — 1990
Discover
Education
Baruch College, City University of New York (CUNY) 1990 — 1995
CCC Information Services April 2008 - June 2009
Discover Financial Services January 2001 - September 2007
Discover Network 1992 - 2007
Discover April 1999 - December 2000
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1995 — 1997
Discover Financial Services December 2011 - Present
Discover Financial Services December 2009 - December 2011
Discover December 2008 - December 2009
Discover Financial Services May 2002 - November 2008
Discover Financial Services May 2001 - August 2001
Skills
Java, Identity Management, LDAP, IT Management, Application Development, Web Development, WebSphere Application..., Tomcat, Oracle, Team Leadership, Mentoring, Sun Identity Manager, Sun Directory Server, Infrastructure Projects, Unix, Red Hat Linux, Project Planning, Applications Support, ClearCase, Eclipse
Education
DePaul University 2004 — 2006
Master of Science, Distributed Systems
St. Joseph's College (IN) 1999 — 2002
Bachelor of Science, Computer Science & Mathematics
Discover Financial Services February 2011 - Present
Elegant Touch Events, Inc. April 2000 - Present
Angel Tax Service November 2006 - February 2011
Gala Events 2002 - 2005
Discover 1994 - 2003
Skills
Parties, Catering, Weddings, Public Speaking, Budgets, Microsoft Excel, Financial Reporting, Financial Analysis, Accounting, Forecasting, Managerial Finance
Education
Franklin University 1994 — 1998
Bachelor of Applied Science (BASc), Marketing
Discover Financial Services May 2012 - Present
Discover Financial Services December 2008 - April 2012
Discover Financial Services January 2005 - November 2008
Discover Financial Services October 2002 - December 2004
Discover July 2000 - September 2002
ZS Associates 1999 - 2000
Skills
Database Marketing, Analytics, Consumer Insights, Predictive Modeling, Segmentation, Credit Cards, SAS, Customer Acquisition, Data Analysis, Portfolio Management, Customer Experience, Business Analysis, Marketing Strategy, Workforce Management, Call Centers, Strategic Financial..., Operational Excellence, Forecasting, Product Management, Leadership, Predictive Analytics, Customer Insight, Marketing Analytics, Statistical Modeling, SAS programming, Quantitative Analytics, Data Mining, Strategy, Credit Risk, Business Analytics, Financial Services, Customer Analysis
Education
Loyola University of Chicago 1997 — 1999
MS
University of Minnesota-Twin Cities 1995 — 1997
MA
University of International Relations 1990 — 1994
BA
Alliance Data Retail Services March 2014 - Present
Discover August 2007 - Present
Affinion Group 2003 - 2006
Skills
Workforce Management, Call Center, Strategic Planning, Call Centers, Customer Experience, Avaya, Vendor Management, Process Improvement, Business Analysis, Analytics, IVR, Visio, Credit Cards, Customer Retention, Access, Data Analysis, Customer Service, ACD
Education
Franklin University 2007 — 2007
Discover Network January 2012 - Present
Discover Financial Services January 2009 - December 2011
Discover October 2006 - December 2008
Allstate Financial January 2002 - October 2006
Skills
Risk Management, Security, Fraud, Credit Cards, Vendor Management, Payments, Financial Services, Business Analysis, PCI DSS, Portfolio Management, SQL
Education
National Louis University 2004 — 2006
College of Lake County 2000 — 2006
Associate Computer Programming
College of Lake County 2000 — 2006
Associate PC/LAN Support
Prop Trading January 2013 - Present
XR Trading June 2009 - October 2012
Dale Carnegie Training 2010 - 2010
Fannie Mae October 2008 - June 2009
MT Thaler May 2006 - November 2008
Discover 2007 - 2007
Skills
R, SAS, Eviews, Stata, Risk Management, SQL, Matlab, C++, C#, Gauss, Teradata, VBA, Bloomberg, Derivatives, Quantitative Analytics, Econometrics, Quantitative Finance, Trading Systems, Time Series Analysis, Monte Carlo Simulation, High Frequency Trading, Statistical Arbitrage
Education
Marquette University 2005 — 2006
MS, International Economics, Monetary Economics, and Econometrics
Rapid Stack Technologies Inc. Senior Technical AnalystDiscover Financial ServicesJune 2004 - Present
Discover June 2004 - March 2008
Komatsu Inc. 2004 - 2005
Kennedy Technologies 2002 - 2003
Caremark 1999 - 2002
Skills
Unix, Troubleshooting, AIX, Solaris, Data Warehousing, Unix Shell Scripting, SQL, SDLC, Business Analysis, Vendor Management, Disaster Recovery, SAS, Linux, DB2, Security, Oracle, Apache, Platform LSF, Requirements Analysis, Business Intelligence, Shell Scripting, System Administration, Operating Systems, Ksh, TCP/IP, Databases, ETL, Platform Architecture, GPFS, Grid Computing, Performance Tuning, Red Hat Linux, Windows Server, SAS grid, Teradata, Hadoop, R, IBM AIX
Education
Adrian College 1992 — 1993
Lowell High School 1989 — 1992
Diploma, High School
Discover July 2015 - Present
Walgreens April 2013 - July 2015
Wolters Kluwer Law & Business January 2011 - April 2013
Discover Financial Services 2006 - July 2009
Discover Network 2003 - 2006
Discover Network 2000 - 2003
Skills
Vendor Management, Credit Cards, Cross-functional Team..., Payments, Process Improvement, Relationship Management, Project Management, Business Analysis, Payment Card Processing, Product Development, Mobile Payments, Strategic Planning, Change Management, Payment Systems, Product Management, Account Management, Program Management, E-commerce
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA
Mississippi State University 1990 — 1992
BA, Communications
Discover 2009 - 2010
Skills
Leadership, Strategic Planning, Project Management
Education
Keller Graduate School of Management of DeVry University 1978 — 1980
Discover September 2008 - July 2010
Conseco 1997 - 2007
Skills
JCL, COBOL, CICS, DB2, Mainframe, SQL, Application Development, SDLC, Excel, Access, Fileaid, VSAM, TSO, MVS
Education
DePaul University
Discover Financial Services April 2014 - Present
Discover Financial Services September 2011 - March 2014
Discover January 2009 - September 2011
Discover Financial Services April 2008 - January 2009
Discover Financial Services March 2004 - April 2008
Household International October 2001 - February 2004
Krumm and Associates (Now Analytic Innovations) May 1999 - September 2001
Skills
SAS, Process Management, Process Mapping, Process Improvement, Analysis, Financial Risk, Credit Risk, Visio, Portfolio Management, Credit Cards, Loans, Marketing Analytics, Strategy, Management, Analytics
Education
Roosevelt University 2001 — 2003
Masters, Business
Illinois Wesleyan University 1995 — 1999
Bachelors, Economics and International Studies
IMSA 1992 — 1995
TUI May 2008 - Present
CQAA 2005 - Present
ISACA - CISA 1985 - Present
CNA Insurance 2005 - 2008
Discover 1984 - 2004
Skills
Requirements Analysis, CISA, Test Automation, Sarbanes-Oxley Act, SDLC, Vendor Management, Process Improvement, Visio, Business Analysis, CMMI, PMO, Disaster Recovery, Software Project..., Risk Management, IT Management, Program Management, Change Management, COBOL, Project Management, Requirements Gathering, Manual Testing, PMP, Quality Assurance
Education
North Park University 2000 — 2004
MBA, Business
North Park University 2000 — 2004
MM, Management
Discover September 2015 - September 2015
Freelancer September 1999 - September 2015
Tru Vue February 2012 - March 2014
Tru Vue 2006 - 2012
Tru Vue 2004 - 2006
Tru Vue 2003 - 2004
Skills
Marketing, Trade Shows, Product Marketing, Marketing Strategy, Project Planning, Account Management, Advertising, Marketing Communications, Competitive Analysis, Team Building, Strategic Planning, New Business Development, Social Media Marketing, Project Management, Customer Service, Marketing Research, Event Management, Sales Management, Sales, Event Planning, Program Management, Corporate Events, Interior Design, Fulfillment Management, Sponsorship, Management, Not for Profit, Social Media, Strategy, Leadership, Facebook
Education
Keller Graduate School of Management of DeVry University 1998 — 2000
MBA, Marketing
National Louis University 1996 — 1998
Bachelor of Arts (B.A.), Business Administration and Management, General
DePaul University 1995 — 1996
Certificate, Project Management
Penn Foster Career School
Certficate Interior Decorating, Interior Design
discover 1991 - Present
Discover Financial Services 1991 - 2008
NutraSweet 1987 - 1991
Education
DePaul University
Discover Financial Services November 1987 - Present
Discover Card November 1987 - June 2011
Discover 2002 - 2004
Skills
Vendor Management, Process Improvement, Risk Management, Disaster Recovery, Credit Cards, SDLC, Infrastructure, Project Management, IT Management, Business Analysis, Change Management, Business Process..., Project Portfolio..., Outsourcing, Program Management, IT Strategy, Business Continuity..., ITIL, Business Intelligence, Visio, Banking, Software Project..., Requirements Analysis, PMP, PMO, Call Centers, Enterprise Architecture, Financial Services, Governance
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
Masters of Information Systems Management, IT
University of Arizona 1979 — 1985
B. Sc., Production and Operations Management
Discover Network January 2005 - Present
Discover Financial 2005 - Present
Discover Financial Services 1987 - Present
Discover 1999 - 2009
Omron Systems 1981 - 1986
Skills
Debit Cards, Payments, Credit Cards, Merchant Services, Sales, Financial Services, Banking, Strategic Partnerships, Electronic Payments, Payment Card Processing, Relationship Management, Risk Management, Sales Management, Payment Systems, Business Development, New Business Development, Analytics, Credit, Account Management, Process Improvement, Strategic Planning, Management, Vendor Management, Gift Cards, Project Management, E-payments, Credit Risk, Business Analysis, Acquiring, Mobile Payments, Cards, Portfolio Management, Team Building, Customer Acquisition, Negotiation, Customer Service, Payment Gateways, Transaction Processing, EMV, ACH, Merchant Acquiring, Payment Industry, Payment Cards, Loyalty Programs, Financial Risk, Mobile Commerce, E-commerce, Fraud, Executive Management, Payment Services
Education
Minnesota State University, Mankato
Bachelor of Science, Education
Extended Data Dimensions Inc. September 2000 - Present
Illinois Department of Employment Security June 2009 - June 2012
Chicago Merchantile Exchange November 2008 - May 2009
USG Corp 2006 - 2008
Caremark 2004 - 2006
Discover Financial Services 1986 - 2004
Discover Financial 1986 - 2004
Discover 1986 - 2004
Skills
SDLC, IT Strategy, Enterprise Architecture, Business Analysis, Visio
Education
Knox College 1968 — 1968
University of Wisconsin-Madison 1965 — 1967
Discover Financial Services 2006 - Present
Zurich Insurance 2008 - May 2010
Zurich Financial Services July 2008 - April 2010
Zurich Financial Services July 2008 - April 2010
Farmers Insurance 2008 - April 2010
Discover 2006 - 2008
CSC 2003 - 2006
Motorola Inc. 2000 - 2003
W.W. Grainger 1992 - 2000
Skills
Unix, AIX, Linux, Solaris, Shell Scripting, Virtualization, Servers, Storage Area Networks, VMware, Veritas, Networking, LPAR, DB2, Sun, HMC, Software Installation, Disaster Recovery, Veritas Cluster Server, System Administration, Cluster, IBM AIX, Red Hat Linux, High Availability, ITIL, SAN, Storage
Education
DePaul University 2000 — 2008
Discount Tire Company September 2010 - Present
USAA July 2007 - August 2010
American Realty Professionals October 2003 - July 2007
Discover 1995 - 2006
Discover 1995 - 2006
Skills
Business Analysis, Credit, Customer Service, Microsoft Office, Process Improvement, Project Management, Risk Management, Security, Team Building, Vendor Management, Visio, Call Centers, Team Leadership, Software Documentation, Analysis, Management
Education
Western International University 2009 — 2014
Bachelor’s Degree, Informatics, 3.80
Arizona State University West
Glendale Community College
Discover September 2015 - Present
Kroger Personal Finance April 2015 - Present
JPMorgan chase March 2014 - September 2014
Finance Fund March 2011 - August 2013
City of Columbus May 1994 - January 2011
Alliance for Cooperative Justice March 1989 - May 1994
Skills
Budgets, Auditing, Program Management, Policy, Process Improvement, Risk Management, Management, Grants, Strategic Planning, Leadership, Team Building, Microsoft Excel, Finance, Financial Analysis, Administration, Analysis, Customer Service
Education
Franklin University 2005 — 2007
Bachelor of Science Degree, Business Administration
Columbus State Community College 1986 — 1989
Associate Degree, Marketing
Abbott Laboratories January 2011 - Present
Discover Financial Services January 2009 - May 2009
Discover September 2006 - January 2009
Experian August 1999 - April 2006
Skills
Program Management, Project Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Graduate Certificate in Accounting, Accounting
DePaul University 1999 — 1999
Computer Career Post Graduate Certificate Program, Computer Science
Loyola University Chicago 1993 — 1997
B.S., Psychology
Discover Financial Services May 2013 - Present
Discover Financial Services December 2010 - April 2013
Discover Network March 2009 - September 2010
Discover Financial Services September 2008 - March 2009
Discover Financial Services September 2006 - September 2008
Discover September 2005 - September 2006
Kronos Products July 2003 - September 2005
Skills
Marketing, Credit Cards, Segmentation, Payments, Financial Services, Relationship Management, Payment Card Processing, Direct Marketing, Integrated Marketing, Customer Acquisition, Analytics, Marketing Strategy, Vendor Management, Direct Mail
Education
Lake Forest College 1999 — 2003
BA, Double Major in Business and Communications
American Bar Association September 2009 - Present
Control Solutions International 2006 - August 2009
Pendowski Consulting September 2004 - 2006
Systems Resource Solutions 2004 - 2006
Discover Financial Services January 2000 - August 2003
Discover October 1998 - December 1999
ABN AMRO January 1997 - October 1998
Bank of America 1995 - 1997
Skills
Sarbanes-Oxley Act, Internal Controls, Finance, Internal Audit, Auditing, Accounting, Financial Reporting, Management, Accounts Payable, Risk Management, Process Improvement, IT Audit, Information Technology, Governance, Accounts Receivable, Banking
Education
DePaul University 1985 — 1990
B.S., Commerce - Finance & Marketing
Discover January 2011 - December 2011
Discover Financial Services 2011 - 2011
Discover Financial Services 1998 - 2008
Discover June 2002 - November 2007
Skills
Process Improvement, Vendor Management, Credit Cards, Relationship Management, Analytics, Financial Analysis, Cross-functional Team..., Budgets, Strategic Planning, Operations Management, Change Management, Call Center, Business Strategy, Project Management, Team Leadership, Program Management, Financial Modeling, Financial Services, Direct Marketing, Team Building, SDLC, Data Analysis, Product Management, Leadership
Education
Lake Forest Graduate School of Management 2010 — 2014
MBA
University of Utah - David Eccles School of Business 1994 — 1999
B.A., Finance
Discover May 2008 - August 2008
Bank of America May 2006 - November 2007
Education
Lake Forest College 2005 — 2009
Business and Political Science
Wilmington University June 2008 - Present
Discover Financial Services September 2000 - November 2008
Delaware State University August 2000 - May 2003
Discover October 1996 - September 2000
Discover Financial Services April 1991 - October 1996
Skills
Team Building
Education
Regent University 2001 — 2007
Ph.D., Organizational Leadership
Delaware State University 1998 — 2000
M.B.A., Business
Delaware State University 1983 — 1987
B.S., Accounting
Delaware State University 1982 — 1987
B.S., Business Administration
Axcess Financial April 2011 - Present
ADT Security Services January 2010 - April 2011
Discover February 2002 - February 2009
Winstar Communications June 1998 - September 2001
Skills
Call Centers, Operations Management, Vendor Management, Customer Satisfaction, Metrics, Leadership, Process Improvement, Call Center, Team Building, Hiring, Performance Management, Six Sigma, Leadership Development, Coaching, Risk Management, Strategic Planning, Training, Customer Service, Management, Team Leadership
Education
Brigham Young University
BA, Spanish and Economics
Otterbein College
MBA, Business
Discover Financial Services June 2015 - Present
Discover April 2014 - June 2015
Discover Financial Services October 2012 - April 2014
Discover Financial Services May 2009 - October 2012
EXL Service June 2011 - September 2012
Chicago Cares September 2011 - December 2011
Outsource Partners International May 2009 - June 2011
Accountable Search-Smart Resources February 2009 - April 2009
H&R Block December 2008 - March 2009
Tatum, LLC March 2008 - November 2008
Skills
Client Liaison, Customer Service, Research, Analysis, Budget Reconciliation, Variance Analysis, Ad Hoc Reporting, Reports Analysis, Project Management, Offshore Management, Billing, Accounts Payable, General Ledger, ERP, QuickBooks, Great Plains Software
Education
Clark Atlanta University 2000 — 2004
Bachelors of Art, Finance
First Source Payments September 2006 - Present
Discover October 1998 - September 2006
Discover Financial Services November 1998 - August 2006
Skills
Sales, Banking, Credit Cards, Account Management, Credit, Relationship Management, New Business Development, Payments, Sales Management, Marketing Strategy, Strategic Planning, Financial Services, Portfolio Management, Marketing, Customer Service
Education
Missouri State University 1989 — 1994
BS
Oakville Senior High School 1985 — 1989
Diploma
Reynolds Leveraged Services April 2012 - Present
Author January 2012 - Present
Pactiv August 2010 - April 2012
Pactiv November 1999 - August 2010
Discover October 1997 - October 1999
Pharmacia & Upjohn July 1993 - September 1997
Mastech July 1993 - July 1997
Tata Consultancy Services June 1990 - July 1993
Skills
Data Warehousing, Data Management, Cognos, Business Intelligence, Data Warehouse..., SAP BW, ETL, IT Strategy, Vendor Management, Integration, Business Process, Business Analysis, SAP, ERP, SDLC, SAP Implementation, Process Improvement, EDI
Education
Lake Forest Graduate School of Management 2002 — 2006
MBA
University of Hyderabad 1987 — 1990
MCA, Computer Science
Discover Card 2010 - Present
Discover Financial Services March 2008 - Present
Discover 1999 - Present
Discover Financial Services July 1998 - February 2008
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Recruiting, Employee Benefits, Succession Planning, Training, Performance Management, HRIS
Education
Haverford College 1989 — 1993
BA
Greater Milwaukee Area 2011 - Present
Discover 2001 - 2011
Skills
Computer Forensics, Information Security, Incident Response, CISSP, Information Security..., IT Audit, Identity Management, Network Security, Vulnerability Assessment
Education
Capitol College 2001 — 2003
MS, Network Security
Northern Illinois University 1985 — 1989
BS, Mathematics
Discover February 2006 - Present
Burson-Marsteller 1990 - 2005
Skills
Event Planning
Education
Moraine Valley Community College
Discover Network December 2007 - Present
Discover Financial Services LLC 2000 - Present
Discover 2000 - Present
American Express April 1998 - April 2000
Education
Hofstra University 1974 — 1975
None, General Business
Caterpillar Inc. October 2012 - Present
Caterpillar, Inc. June 2008 - October 2012
Country Insurance & Financial Services August 2007 - May 2008
Discover May 2007 - August 2007
Illinois State University December 2005 - May 2007
Skills
SQL, Oracle, Eclipse, Databases, JavaScript, Programming, Websphere, Java Enterprise Edition, XML, Java, CSS, IBM Websphere Commerce, HTML, DB2, Testing
Education
Illinois State University 2004 — 2008
Information Systems, Systems Analysis and Design
Discover Financial Services January 2003 - Present
Discover April 1998 - December 2002
Education
Franklin University 1985 — 1986
Business
Leapforce June 2014 - Present
Discover April 2013 - Present
Times Up Productions, LLC July 2007 - Present
Times Up Productions, LLC September 2006 - Present
Times Up Productions LLC March 2004 - Present
Skills
Pro Tools, Post Production, Music Production, Audio Engineering, Audio, Sound Design, Audio Mixing, Mastering, Recording, Music, Production, POP, Sound, Social Media Marketing
Education
Columbus State Community College
Business Administration and Management
Discover Financial Services August 1998 - Present
Discover 1998 - Present
Skills
Project Management, Management, Web Applications, High Availability, Credit Cards, Software Development, Vendor Management, Business Analysis, Financial Services
Education
Illinois State University 1994 — 1998
BS, Business Administration - Information Systems, Magna Cum Laude
Discover 1995 - Present
Discover Card February 1987 - Present
Discover Financial Services 1987 - Present
Skills
Vendor Management, SDLC, Analytics, Business Analysis, Process Improvement, Cross-functional Team..., Business Process..., Credit Cards, Management, Business Intelligence, Project Management, Outsourcing, Strategy, Product Management, Risk Management, Software Project..., Project Portfolio..., MS Project, Agile Methodologies
Education
Bradley University 1982 — 1986
BS, Business Management, Computer Science
Alliance Data Retail Services October 2014 - Present
Alliance Data Retail Services February 2012 - October 2014
Alliance Data Retail Services February 2011 - February 2012
Alliance Data Retail Services September 2008 - February 2011
Alliance Data Retail Services July 2007 - September 2008
Alliance Data Retail Services April 2004 - July 2007
Discover 1998 - 2004
Skills
SAS, Analysis, Credit Risk, Credit, Data Analysis, Essbase, Analytics, Finance, Business Analysis, Management, Training, Credit Cards, Microstrategy, Portfolio Management, Risk Management, Banking, Forecasting, Process Improvement, SQL, Angoss KnowledgeSEEKER, Leadership, Underwriting, Agile Leadership
Education
Franklin University 2005 — 2008
Bachelors of Science
Discover
Skills
Educational Leadership, Teaching
Education
Boston University 1996 — 1998
ED.M., Education
University of Massachusetts, Amherst 1989 — 1993
BA
Discover Financial Services March 2014 - Present
Discover Financial Services 2012 - 2015
Discover Financial Services October 2012 - March 2014
Discover Financial Services 2011 - October 2012
Discover 2010 - July 2011
Axiom Medical Technologies Inc. November 2007 - August 2008
Skills
PMO, Business Analysis, Vendor Management, Risk Management, Credit Cards, Analytics, Process Improvement, Banking, SDLC
Education
Columbia College 2012 — 2013
BSBA, Science, Business Administration, Business Management, Human Resource Management
Columbia College
Bachelor of Science (BS), Business Administration and Human Resources Management
willowbrook H.S.
Discover May 1998 - Present
Education
Northeastern Illinois University 1985 — 1989
BA, Computer Science
Discover January 2008 - Present
Discover Financial Services 2008 - Present
Discover September 2001 - December 2007
Skills
Call Center, Call Centers, Relationship Management, Customer Service, Program Management, Management, Performance Management, Training, PowerPoint, Financial Services, Employee Training
Education
Brigham Young University 1989 — 1994
Bachelor of Arts, English
Bodyworks Health & Wellness July 2014 - Present
Bodyworks Health & Wellness July 2014 - Present
Discover February 2004 - Present
Whole Health Chiropractic October 2010 - July 2014
Skills
Pain Management, Headaches, Sports Injuries, Exercise Prescription, Weight Loss, Nutritional Counseling, Neck Pain, Low Back Pain, Migraine, Spine, Fibromyalgia, Sciatica, Lyme disease, Therapeutic Massage, Relationship Management, Sales Management, Direct Sales, Account Management, Sales
Education
Logan University 2007 — 2010
Doctor of Chiropractic, Chiropractic
Brigham Young University 2006 — 2008
Bachelor of Science (B.S.), Exercise Science
First Data Corporation October 2014 - Present
Discover January 2011 - Present
Paychex, Inc. May 2010 - January 2011
Weltman, Weinberg & Reis September 2001 - October 2004
Roth, Rolf & Goffman, L.P.A. 1988 - 1997
Skills
Corporate Law, Litigation, Legal Writing, Risk Management, Leadership, Credit, Commercial Litigation, Corporate Governance, Bankruptcy, Mergers & Acquisitions, Due Diligence, Civil Litigation, Fraud, Intellectual Property, Legal Research
Education
Cleveland State University - Cleveland-Marshall College of Law 1986 — 1989
J.D., Law
The Ohio State University 1979 — 1984
B.S., Zoology
Discover
Skills
Editing, Social Networking, Microsoft Excel, Microsoft Office, Customer Service, Event Planning, Outlook, Sales, Recruiting, Time Management, Call Centers, Leadership, PowerPoint, Call Center, Event Management, Social Media
Education
Arizona State University 2000 — 2004
Organizational Communication, Communication
Nellson Nutraceutical 2015 - Present
4Life Research April 2008 - April 2014
Discover November 1991 - June 2007
Skills
Call Centers, Management, Customer Service, Forecasting, Process Improvement, Project Management, Leadership, Training, Coaching, Team Building, Public Speaking, Wellness, Nutrition, Sales, Lifestyle, Social Media, Data Analysis, Operations Management, Microsoft Office, Microsoft Excel, Microsoft Word, CRM, Leadership Development, Human Resources, People Management
Education
Brigham Young University
Bachelor of Arts, German, International Relations, Graduate
Discover Financial Services December 2013 - Present
Discover Financial Services December 2009 - Present
Discover Financial Services August 2008 - December 2009
Discover May 2006 - August 2008
Skills
Credit Cards, SDLC, Business Analysis, AIX, Customer Acquisition, Vendor Management, WebSphere Application..., Visio, Teradata, A/B testing, ClearCase, Unix, Predictive Modeling, Unix Shell Scripting, SAS
Education
Illinois State University 2001 — 2006
BS, Computer Science
GE Capital February 2012 - Present
Discover February 2006 - February 2012
TD Waterhouse February 2001 - March 2006
Citibank 1997 - 2001
Education
Fordham Gabelli School of Business 1994 — 1997
MBA, Information Systems
Discover March 2014 - Present
CVS Caremark Corporation March 2011 - February 2014
Novartis June 2009 - March 2011
Seagate Technology April 2008 - June 2009
Carrier Corporation February 2008 - April 2008
GE Healthcare January 2007 - February 2008
Caterpillar Inc. May 2006 - December 2006
Government of Mauritius July 2005 - April 2006
Skills
Weblogic, Servlets, DB2, Requirements Gathering, Tomcat, Core Java, Integration, Java, Hibernate, Oracle, Java Enterprise Edition, Unix, Eclipse, Spring, Struts, Microsoft SQL Server, SDLC, Data Warehousing, Requirements Analysis, Global Delivery, J2EE Application..., Telecommunications, Business Analysis, Databases, PL/SQL, JSP, Software Project..., JavaScript, Agile Methodologies, SQL, XML
Education
Meghnad Saha Institute Of Technology 2001 — 2005
Bachelor of Technology (B.Tech.)
RKMV Purulia
American Electric Power June 2012 - Present
Chase August 2013 - February 2015
Discover November 2009 - May 2012
Skills
Account Management, Call Centers, Microsoft Excel, Visio, Disaster Recovery, SDLC, Lotus Notes, Credit Cards, Technical Support, Windows, Microsoft Office, Strategic Planning, Business Analysis, XP, Troubleshooting, Customer Service, Social Media, Windows XP, Security, Information Technology, Process Improvement, Windows 7, Windows XP Pro
Education
Columbus State Community College 2008 — 2010
Bachelor of Science (B.S.), Computer Science
Discover Senior Associate, Vendor ManagementDiscover Financial ServicesMay 2012 - Present
Skills
Risk Management, Banking, Credit, Credit Cards, Process Improvement, Training, Microsoft Excel, Microsoft Office, Strategic Planning, Vendor Management
Education
DeVry University-Illinois
Urban Prep
Urban Prep
Discover May 2005 - Present
Discover May 2005 - Present
Eurest September 2000 - May 2005
Skills
Credit Cards, Credit, Payments
Education
Delaware Technical and Community College-Owens 2010 — 2012
Paralegal
Indiana University of Pennsylvania
Bachelor's degree, English Language and Literature/Letters
Discover September 2015 - Present
Discover June 2015 - September 2015
HSBC October 2001 - May 2013
Skills
Financial Analysis, Banking, Process Improvement, Finance, Strategic Financial..., Risk Management, Investments, Business Analysis, Financial Planning, Leadership, Analytics, Risk Assessment, Compliance Management, Written Correspondence, Written Communication, Teamwork, Analytical Skills, Strategy, Innovation Consulting, Sarbanes-Oxley Act, SOX 404, Auditing, Consulting, Project Management, Project Planning, Microsoft Excel, ITGC Testing, Communication
Education
DePaul University 1999 — 2001
BACHELOR OF SCIENCE, FINANCE AND MANAGEMENT
DePaul University
Discover June 2009 - Present
Skills
Project Management, Microsoft Office, Onboarding, Unix, Sales, Visio, Requirements Analysis, SQL, Microsoft Excel, Business Analysis, SDLC
Education
Illinois State University 2005 — 2009
Bachelor's of Science, Business Information Systems
US1 Industries, Inc January 2006 - Present
PEI September 2005 - December 2005
Porter Hospital December 2004 - September 2005
Kanbay August 2004 - December 2004
UBS Investment Bank November 2003 - August 2004
Discover 2004 - 2004
Bank of America May 2000 - November 2003
I.T Solutions CY 1998 - 2001
Caritor November 1996 - May 2000
Skills
SDLC, SOA, Enterprise Architecture, IT Management, IT Strategy, Logistics, Integration, Software Project..., Project Portfolio...
Education
Indiana Wesleyan University 2007 — 2009
MBA, Technology Management
Bangalore University 1992 — 1996
Bachelors, Computer Science
National College 1990 — 1992
PUC, Physics, Chemistry, Math and Biology
Discover Financial Services January 2015 - Present
Discover Financial Services August 2013 - December 2014
Discover Financial Services April 2012 - August 2013
Discover August 2008 - April 2012
Solor Communications May 2006 - May 2008
RR Donnelley 2004 - 2006
Skills
Business Strategy, Budgets, Project Management, Creative Services, Direct Marketing, Direct Mail, Graphic Design, Lotus Notes, Microsoft Office, Problem Solving, QuarkXPress, Adobe Creative Suite, Advertising, Brand Development, Creative Strategy, Cross-functional Team..., Customer Experience, Process Improvement, Interactive Marketing, Vendor Management, SEO, Integrated Marketing, Online Marketing, Marketing Communications, Credit Cards, Digital Marketing, E-commerce, Multi-channel Marketing, Financial Services
Education
Ball State University 2000 — 2004
BGS, Graphic Arts Tech/Dance
CVS Caremark Corporation September 2013 - Present
Allstate 1998 - Present
Discover & Co., Riverwoods, IL 1994 - 1998
Discover 1990 - 1994
Skills
Strategic Technology..., Risk and Issue..., Full Lifecycle Project..., Change Management, Quality Assurance, Communication Management, Financial Management, Process Improvement, Vendor Management, Release Management, Client Relation and..., Team Building and...
Education
DePaul University 1980 — 1984
Bachelor of Liberal Arts and Science, Marketing
Discover January 2005 - Present
Skills
Credit Risk, Credit, Debit Cards, Credit Analysis, Relationship Management, Risk Management, Loans, Payments
Education
Everett Institute 2011 — 2013
Medical Billing and Coding, Medical
David N. Myers University 1999 — 2003
Discover February 2015 - Present
Capital One July 2012 - February 2015
Macy's November 2011 - July 2012
Kohl's Department Stores September 2011 - November 2011
Office of Executive Inspector General May 2011 - August 2011
Victory Academy Inc. August 2009 - August 2011
Village of Gurnee, Public Works May 2008 - July 2009
Skills
Reporting & Analysis, Corporate Fraud..., Investigative Reporting, Training, Investigative Research, Time Management, OFAC, AML, Problem Solving, Multi Tasking, Investigation, Customer Service, Administrative Work, Coaching, Leadership
Education
Illinois State University 2009 — 2011
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Southern Illinois University, Carbondale 2008 — 2009
Transferred, Social Work
Discover November 1993 - February 2013
Skills
Analysis, Auditing, Banking, Call Centers, Fraud, Internal Audit, Management, New Hire Orientations, Personnel Management, Policy, Security, Software Documentation, Business Analysis, Documentation, Financial Services, Process Improvement, Risk Management, Microsoft Office
Education
Franklin University 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
IHS September 2013 - Present
Discover May 2007 - August 2008
Skills
Data Management, Databases, Data Center, Data Analysis, Data Warehousing, Tobin Land Suite,...
Education
Houston Community College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Petroleum Engineering Technology
University of the Punjab, Lahore 2003 — 2005
Masters in Business and IT, Accounting and Finance, 3.63
Discover January 2015 - Present
Bowling Green State University September 2012 - Present
Wilds Wings Convenience Store/ Marathon Gas Station May 2013 - June 2014
The South Bronx Experience September 2013 - December 2013
Community Learning Centers of WCESC January 2013 - May 2013
Juvenile Residential Center August 2012 - December 2012
McDonalds May 2012 - August 2012
Oak Harbor High School January 2011 - May 2012
Cedar Point Amusement Park May 2011 - June 2011
Skills
Research, Microsoft Office, Customer Service, Leadership, PowerPoint, Microsoft Excel, BioPack, SPSS, Microsoft Word, Microsoft Outlook, Statistical Data..., Data Entry, Community Outreach, Community Organizing, Money Management, Clerical Skills, Travel Planning
Education
Keele University 2014 — 2014
Study Abroad Exchange Program, General Education, 3.0
Bowling Green State University 2012 — 2014
Bachelor of Arts (BA), Psychology, 3.5
Owens Community College 2011 — 2012
High School, Psychology
Discover September 2013 - March 2014
Education
Arizona College of Allied Health 2014 — 2014
Discover 2012 - 2014
Education
Delaware State University 2010 — 2014
Bachelor's Degree
The Home Depot February 2013 - November 2014
McGraw-Hill Education April 2007 - November 2007
Cheryl's Cookies and Brownies October 2006 - December 2006
Discover February 2003 - November 2003
Blockbuster August 2000 - September 2002
Skills
Customer Engagement, Customer Service, Sales, Retail Sales, Home Appliances, Call Centers, Cash Handling
Education
Columbus State Community College 2012 — 2012
Pharmacy Technician Certificate
The Ohio State University 2007 — 2012
Bachelor's Degree, Psychology