Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
Employee
Years
Job
Industry
Vanessa Walsh Vanessa Walsh's Discover Financial Services Experience 1991 - 2000
Job Law Clerk Office of Sponsored Projects, University of Utah
Industry Financial Services
Experience
Office of Sponsored Projects June 2015 - Present
Attorney General, Tax and Financial Services Division June 2014 - March 2015
College of Law June 2014 - August 2014
In House Counsel, Costa Vida May 2014 - July 2014
Discover Card 2005 - August 2012
Discover Card 2000 - 2005
Discover Financial Services 1991 - 2000
Skills
Call Centers, Management, Leadership, Credit Cards, Process Improvement, Performance Management, Call Center, Program Management, Business Analysis, Analytics, Relationship Management, Data Analysis, Customer Experience, Legal Writing, Legal Research, Financial Analysis, Project Management, Strategic Planning, Business Process..., Reporting & Analysis, Microsoft Excel, Essbase, Child Advocacy, Public Policy
Education
University of Utah S.J. Quinney College of Law 2013 — 2016
Doctor of Law (J.D.)
University of Phoenix 1995 — 1997
Masters, Business Administration
University of Utah 1988 — 1993
Bachelors of Science, Economics
Office of Sponsored Projects June 2015 - Present
Attorney General, Tax and Financial Services Division June 2014 - March 2015
College of Law June 2014 - August 2014
In House Counsel, Costa Vida May 2014 - July 2014
Discover Card 2005 - August 2012
Discover Card 2000 - 2005
Discover Financial Services 1991 - 2000
Skills
Call Centers, Management, Leadership, Credit Cards, Process Improvement, Performance Management, Call Center, Program Management, Business Analysis, Analytics, Relationship Management, Data Analysis, Customer Experience, Legal Writing, Legal Research, Financial Analysis, Project Management, Strategic Planning, Business Process..., Reporting & Analysis, Microsoft Excel, Essbase, Child Advocacy, Public Policy
Education
University of Utah S.J. Quinney College of Law 2013 — 2016
Doctor of Law (J.D.)
University of Phoenix 1995 — 1997
Masters, Business Administration
University of Utah 1988 — 1993
Bachelors of Science, Economics
Lauren Campos Lauren Campos's Discover Financial Services Experience September 2011 - December 2011
Job University of Phoenix Student
Industry Retail
Experience
Wells Fargo April 2014 - August 2014
Best Buy September 2013 - April 2014
Teavana September 2013 - January 2014
Sam's Club June 2012 - July 2013
Discover Financial Services September 2011 - December 2011
Skills
Customer Service, Customer Satisfaction, Credit Cards, Cashiering, Cash Register, Retail, Commission Work, Call Centers
Education
University of Phoenix 2014 — 2018
Bachelor of Arts (in Progress), English
Willow Canyon High School 2007 — 2011
High School Diploma, International Baccalaureate
Wells Fargo April 2014 - August 2014
Best Buy September 2013 - April 2014
Teavana September 2013 - January 2014
Sam's Club June 2012 - July 2013
Discover Financial Services September 2011 - December 2011
Skills
Customer Service, Customer Satisfaction, Credit Cards, Cashiering, Cash Register, Retail, Commission Work, Call Centers
Education
University of Phoenix 2014 — 2018
Bachelor of Arts (in Progress), English
Willow Canyon High School 2007 — 2011
High School Diploma, International Baccalaureate
Andrea Rizek's Discover Financial Services Experience September 2014 - Present
Job Team Leader at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services September 2014 - Present
Discover Financial Services August 2007 - Present
Residential Finance 2002 - 2007
Skills
Portfolio Management, Leadership, Performance Management, Coaching, Risk Management, Call Centers, Credit, Loans, Banking, Process Improvement, Mortgage Lending, Training, Management, Strategic Planning, Credit Cards, Team Leadership, Credit Risk, Mortgage Banking, Interviews, Finance, Time Management, Customer Experience
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate's degree, Business Management
Discover Financial Services September 2014 - Present
Discover Financial Services August 2007 - Present
Residential Finance 2002 - 2007
Skills
Portfolio Management, Leadership, Performance Management, Coaching, Risk Management, Call Centers, Credit, Loans, Banking, Process Improvement, Mortgage Lending, Training, Management, Strategic Planning, Credit Cards, Team Leadership, Credit Risk, Mortgage Banking, Interviews, Finance, Time Management, Customer Experience
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate's degree, Business Management
Rachel Hancock's Discover Financial Services Experience July 2015 - Present
Job Designer at Lockets & Charms Origami Owl Independent Designer
Industry Financial Services
Experience
Discover Financial Services July 2015 - Present
Origami Owl May 2015 - Present
Discover Financial Services September 2014 - June 2015
Discover Financial Services August 2013 - September 2014
Discover Financial Services July 2010 - July 2013
Discover Financial Services April 2003 - July 2010
Skills
Financial Services, Credit Cards, Credit, Recruiting, Team Leadership, Customer Service, Collections, Computers, People Skills, People-oriented, Sales, Customer Retention, Interviews, Customer Experience, Team Management
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Business Administration, Management and Operations
Discover Financial Services July 2015 - Present
Origami Owl May 2015 - Present
Discover Financial Services September 2014 - June 2015
Discover Financial Services August 2013 - September 2014
Discover Financial Services July 2010 - July 2013
Discover Financial Services April 2003 - July 2010
Skills
Financial Services, Credit Cards, Credit, Recruiting, Team Leadership, Customer Service, Collections, Computers, People Skills, People-oriented, Sales, Customer Retention, Interviews, Customer Experience, Team Management
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Business Administration, Management and Operations
Mark McClenny's Discover Financial Services Experience January 2015 - Present
Job Team Leader at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services January 2015 - Present
Discover Financial Services September 2013 - Present
Bank of America November 2012 - June 2013
Bank of America December 2010 - November 2012
Bank of America June 2010 - December 2010
Bank of America January 2009 - June 2010
Bank of America July 2008 - January 2009
Skills
Close Attention to..., Performance Management, Driving Results, Managing Workflow, Managing Processes, Managing Associates, Work Life Balance, Loan Servicing, Credit Cards, Relationship Management, Prepaid settlement, Accounting controls, Payment Research, ACH Payments, Move Money, Regulation Z, Regulation E, Leadership, Analysis, Customer Service, Microsoft Office, Risk Management, Banking, Credit, Process Improvement
Education
University of Phoenix 2011 — 2013
Associate's degree, Accounting
Cumberland County High School 2002 — 2006
Diploma, General Education
University of Phoenix
Bachelor of Science in Management, Business, Management, Marketing, and Related Support Services
Discover Financial Services January 2015 - Present
Discover Financial Services September 2013 - Present
Bank of America November 2012 - June 2013
Bank of America December 2010 - November 2012
Bank of America June 2010 - December 2010
Bank of America January 2009 - June 2010
Bank of America July 2008 - January 2009
Skills
Close Attention to..., Performance Management, Driving Results, Managing Workflow, Managing Processes, Managing Associates, Work Life Balance, Loan Servicing, Credit Cards, Relationship Management, Prepaid settlement, Accounting controls, Payment Research, ACH Payments, Move Money, Regulation Z, Regulation E, Leadership, Analysis, Customer Service, Microsoft Office, Risk Management, Banking, Credit, Process Improvement
Education
University of Phoenix 2011 — 2013
Associate's degree, Accounting
Cumberland County High School 2002 — 2006
Diploma, General Education
University of Phoenix
Bachelor of Science in Management, Business, Management, Marketing, and Related Support Services
Jason Pack's Discover Financial Services Experience 2005 - 2008
Job Call Center Operations and Customer Experience Executive Leader
Industry Consumer Services
Experience
ServiceMaster 2014 - Present
Dollar Financial Group 2009 - 2014
Dollar Financial Group 2008 - 2009
Discover Financial Services 2005 - 2008
Discover Financial Services 2002 - 2005
Discover Financial Services 1999 - 2002
Albertsons 1997 - 2000
Skills
Call Centers, Credit Cards, Call Center, Program Management, Customer Retention, Risk Management, Customer Service, Credit, Operations Management, Business Strategy, Credit Risk, Coaching, Portfolio Management, Relationship Management, Executive Management, Business Development, Collections, Workforce Management, Management, Strategic Leadership, Consumer Lending, Vendor Management, Financial Services, Strategy, Customer Experience, P&L, Leadership Development, Finance, Income Statement, Team Management, Multi-channel Retail, Retail Sales, Global E-commerce, Strategic Financial...
Education
University of Phoenix-Utah Campus
Bachelor of Science (B.S.), Business Administration
University of Phoenix-Utah Campus
Bachelor of Science (B.S.), Business Management and Operations
ServiceMaster 2014 - Present
Dollar Financial Group 2009 - 2014
Dollar Financial Group 2008 - 2009
Discover Financial Services 2005 - 2008
Discover Financial Services 2002 - 2005
Discover Financial Services 1999 - 2002
Albertsons 1997 - 2000
Skills
Call Centers, Credit Cards, Call Center, Program Management, Customer Retention, Risk Management, Customer Service, Credit, Operations Management, Business Strategy, Credit Risk, Coaching, Portfolio Management, Relationship Management, Executive Management, Business Development, Collections, Workforce Management, Management, Strategic Leadership, Consumer Lending, Vendor Management, Financial Services, Strategy, Customer Experience, P&L, Leadership Development, Finance, Income Statement, Team Management, Multi-channel Retail, Retail Sales, Global E-commerce, Strategic Financial...
Education
University of Phoenix-Utah Campus
Bachelor of Science (B.S.), Business Administration
University of Phoenix-Utah Campus
Bachelor of Science (B.S.), Business Management and Operations
Cathy Boyle Cathy Boyle's Discover Financial Services Experience May 2003 - March 2007
Job Faculty at University of Phoenix & Support Manager for The Leukemia & Lymphoma Society
Industry Information Technology and Services
Experience
The Leukemia & Lymphoma Society 2007 - Present
University of Phoenix November 2005 - January 2015
Discover Financial Services May 2003 - March 2007
Discover Financial Services March 2000 - May 2003
Skills
Strategic Planning, Leadership, Project Management, Team Building, Budgets, Training, Management, Coaching, Program Management, Customer Service, Marketing, Public Speaking, Vendor Management, Process Improvement, Microsoft Office, Non-profits, Business Analysis, Telecommunications, Troubleshooting, Call Centers, Nonprofits, Recruiting, Security, Sales, Fundraising, Technical Support, Leadership Development, Forecasting
Education
University of Phoenix 2002 — 2004
MAED, Masters in Education
University of Phoenix 2000 — 2002
MAOM, Masters in organizational management
University of Phoenix 1998 — 2000
BSBM, Business management
University of Phoenix 1998 — 2000
BSBIS, Business Information Systems
The Leukemia & Lymphoma Society 2007 - Present
University of Phoenix November 2005 - January 2015
Discover Financial Services May 2003 - March 2007
Discover Financial Services March 2000 - May 2003
Skills
Strategic Planning, Leadership, Project Management, Team Building, Budgets, Training, Management, Coaching, Program Management, Customer Service, Marketing, Public Speaking, Vendor Management, Process Improvement, Microsoft Office, Non-profits, Business Analysis, Telecommunications, Troubleshooting, Call Centers, Nonprofits, Recruiting, Security, Sales, Fundraising, Technical Support, Leadership Development, Forecasting
Education
University of Phoenix 2002 — 2004
MAED, Masters in Education
University of Phoenix 2000 — 2002
MAOM, Masters in organizational management
University of Phoenix 1998 — 2000
BSBM, Business management
University of Phoenix 1998 — 2000
BSBIS, Business Information Systems
Kari R. Kirk, CRCM, CAMS Kari R. Kirk, CRCM, CAMS's Discover Financial Services Experience July 2012 - Present
Job Sr. Manager, Law & Compliance at Discover Financial Services
Industry Financial Services
Experience
ACAMS Greater Salt Lake City Chapter September 2014 - Present
Discover Financial Services July 2012 - Present
Zions Bancorporation November 2007 - June 2012
Discover Financial Services January 2001 - November 2007
Discover Financial Services January 1995 - December 2000
First Security Bank 1984 - 1993
Skills
Certified Regulatory..., Certified Anti-Money..., Financial Regulation, Loans, Compliance, AML, Internal Controls, Banking, Regulations, Credit Cards, Financial Risk, Fraud, Operational Risk..., OFAC, Enterprise Risk..., Operational Risk, Auditing, Anti Money Laundering, Financial Services
Education
University of Phoenix 2000 — 2005
Bachelors, Business Management, Honors
ACAMS Greater Salt Lake City Chapter September 2014 - Present
Discover Financial Services July 2012 - Present
Zions Bancorporation November 2007 - June 2012
Discover Financial Services January 2001 - November 2007
Discover Financial Services January 1995 - December 2000
First Security Bank 1984 - 1993
Skills
Certified Regulatory..., Certified Anti-Money..., Financial Regulation, Loans, Compliance, AML, Internal Controls, Banking, Regulations, Credit Cards, Financial Risk, Fraud, Operational Risk..., OFAC, Enterprise Risk..., Operational Risk, Auditing, Anti Money Laundering, Financial Services
Education
University of Phoenix 2000 — 2005
Bachelors, Business Management, Honors
Ann Isaacs Ann Isaacs's Discover Financial Services Experience March 1988 - May 2007
Job Student at University of Phoenix
Industry Consumer Services
Experience
University of Phoenix September 2011 - Present
Optima Behavioral Health August 2011 - March 2013
Discover Financial Services March 1988 - May 2007
Skills
Employee Training, Customer Service, Healthcare, Catering, Telemarketing, Telephone Skills, Management
Education
University of Phoenix 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Lakeland High School 1979 — 1983
Graduated in 1983
University of Phoenix September 2011 - Present
Optima Behavioral Health August 2011 - March 2013
Discover Financial Services March 1988 - May 2007
Skills
Employee Training, Customer Service, Healthcare, Catering, Telemarketing, Telephone Skills, Management
Education
University of Phoenix 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Lakeland High School 1979 — 1983
Graduated in 1983
Brett Prothero Brett Prothero's Discover Financial Services Experience August 1999 - September 2006
Job Multiple Line Agent at American National Insurance
Industry Internet
Experience
American National Insurance August 2013 - Present
ContactPoint, LLC December 2012 - July 2013
Discover Financial Services August 1999 - September 2006
Skills
Sales, SaaS, B2B, Call Tracking, Customer Service, Marketing Strategy, SEO, PPC, SEM, Start-ups, Sales Management, Analytics, Social Media, CRM, E-commerce, Salesforce.com
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Utah 2000 — 2006
Bachelor of Arts (B.A.), Spanish Language and Literature
American National Insurance August 2013 - Present
ContactPoint, LLC December 2012 - July 2013
Discover Financial Services August 1999 - September 2006
Skills
Sales, SaaS, B2B, Call Tracking, Customer Service, Marketing Strategy, SEO, PPC, SEM, Start-ups, Sales Management, Analytics, Social Media, CRM, E-commerce, Salesforce.com
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Utah 2000 — 2006
Bachelor of Arts (B.A.), Spanish Language and Literature
Kerry Howard-Kramer Kerry Howard-Kramer's Discover Financial Services Experience December 2005 - September 2007
Job Project Manager at Moog Medical Devices Group
Industry Medical Devices
Experience
Moog Medical Devices Group July 2014 - Present
Moog Medical Devices Group September 2006 - July 2014
Discover Financial Services December 2005 - September 2007
Discover Financial Services May 2000 - November 2005
Skills
Strategic Planning, Budgets, Customer Service, Microsoft Word, PowerPoint, Team Leadership, Microsoft Office, Outlook, Research, Sales, Sales Management, Photoshop, Public Speaking, Team Building, English, Windows, New Business Development, Negotiation, Microsoft Excel, Training, Medical Devices, Process Improvement, Product Development
Education
Cornell University 2013 — 2013
Project Management
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Utah 1995 — 2000
Bachelors of Applied Science, Sociology
Moog Medical Devices Group July 2014 - Present
Moog Medical Devices Group September 2006 - July 2014
Discover Financial Services December 2005 - September 2007
Discover Financial Services May 2000 - November 2005
Skills
Strategic Planning, Budgets, Customer Service, Microsoft Word, PowerPoint, Team Leadership, Microsoft Office, Outlook, Research, Sales, Sales Management, Photoshop, Public Speaking, Team Building, English, Windows, New Business Development, Negotiation, Microsoft Excel, Training, Medical Devices, Process Improvement, Product Development
Education
Cornell University 2013 — 2013
Project Management
University of Phoenix 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Utah 1995 — 2000
Bachelors of Applied Science, Sociology
C. Wallace C. Wallace's Discover Financial Services Experience June 2015 - Present
Job Internal Auditor at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services June 2015 - Present
Discover Financial Services May 2013 - June 2015
Discover Financial Services December 2010 - May 2013
Maid For You, Cleaning Services August 2008 - December 2012
Discover Financial Services February 2009 - December 2010
Skills
Financial Analysis, Credit Cards, Financial Modeling, Payments, Credit, Credit Risk, Financial Risk, Risk Management, Financial Services, Sarbanes-Oxley Act, Banking, Financial Reporting, Portfolio Management, Internal Controls, Accounting, Auditing, Internal Audit, Analysis, Enterprise Risk...
Education
University of Phoenix-Utah Campus 2010 — 2014
Bachelor of Science (BS), Finance and Financial Management Services
Discover Financial Services June 2015 - Present
Discover Financial Services May 2013 - June 2015
Discover Financial Services December 2010 - May 2013
Maid For You, Cleaning Services August 2008 - December 2012
Discover Financial Services February 2009 - December 2010
Skills
Financial Analysis, Credit Cards, Financial Modeling, Payments, Credit, Credit Risk, Financial Risk, Risk Management, Financial Services, Sarbanes-Oxley Act, Banking, Financial Reporting, Portfolio Management, Internal Controls, Accounting, Auditing, Internal Audit, Analysis, Enterprise Risk...
Education
University of Phoenix-Utah Campus 2010 — 2014
Bachelor of Science (BS), Finance and Financial Management Services
Angie Francis Angie Francis's Discover Financial Services Experience September 2011 - November 2012
Job Discover Financial Services
Industry Financial Services
Experience
Discover Card December 2012 - Present
Discover Financial Services September 2011 - November 2012
Disc February 2008 - August 2011
Skills
Call Center, Call Centers, Performance Management, Team Building, Credit Cards, Process Improvement
Education
Grand Canyon University 2012 — 2013
Master of Business Administration (MBA), Organizational Leadership
University of Phoenix 2009 — 2011
Business Management
Discover Card December 2012 - Present
Discover Financial Services September 2011 - November 2012
Disc February 2008 - August 2011
Skills
Call Center, Call Centers, Performance Management, Team Building, Credit Cards, Process Improvement
Education
Grand Canyon University 2012 — 2013
Master of Business Administration (MBA), Organizational Leadership
University of Phoenix 2009 — 2011
Business Management
Melissa Coffey's Discover Financial Services Experience October 2010 - October 2013
Job Owner / Operator of The Scarlet Attic
Industry Design
Experience
The Scarlet Attic April 2011 - Present
Discover Financial Services October 2010 - October 2013
DGW Productions October 2002 - November 2009
Skills
Account Management, Accounting, Finance, Financial Analysis, Financial Services, Strategic Financial..., Marketing, Strategy, Change Management, Coaching, Small Business, Auditing, Analytics, Project Management, Management, Business Strategy, Strategic Planning, B2B Marketing, Leadership, Payroll, CRM, Customer Service, Banking, Entrepreneurship, Microsoft Office, Social Media Marketing, Social Networking, Event Planning, Marketing Strategy, Event Management, Online Marketing, Business Development, Advertising, Social Media, Sales, Email Marketing, Public Relations, Digital Marketing, New Business Development, Photoshop, Entertainment, Music, Graphic Design, Microsoft Excel, Sales Management, Negotiation, Marketing Communications, Inventory Management, Online Advertising, Retail
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Glendale Community College
Business/Managerial Economics
The Scarlet Attic April 2011 - Present
Discover Financial Services October 2010 - October 2013
DGW Productions October 2002 - November 2009
Skills
Account Management, Accounting, Finance, Financial Analysis, Financial Services, Strategic Financial..., Marketing, Strategy, Change Management, Coaching, Small Business, Auditing, Analytics, Project Management, Management, Business Strategy, Strategic Planning, B2B Marketing, Leadership, Payroll, CRM, Customer Service, Banking, Entrepreneurship, Microsoft Office, Social Media Marketing, Social Networking, Event Planning, Marketing Strategy, Event Management, Online Marketing, Business Development, Advertising, Social Media, Sales, Email Marketing, Public Relations, Digital Marketing, New Business Development, Photoshop, Entertainment, Music, Graphic Design, Microsoft Excel, Sales Management, Negotiation, Marketing Communications, Inventory Management, Online Advertising, Retail
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Glendale Community College
Business/Managerial Economics
Adam Card Adam Card's Discover Financial Services Experience October 2014 - Present
Job Team Lead for Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services October 2014 - Present
Discover Financial Services January 2013 - October 2014
Skills
Call Centers, Coaching, Customer Experience, Vendor Management, Training, Process Improvement, Performance Management, Customer Retention, Banking, Credit Cards, Business Analysis, Customer Satisfaction, Employee Engagement, CRM, Strategy, Relationship Management, Analysis, Employee Training, Financial Services, Leadership, Management, Program Management, Project Management, Team Leadership
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Business Management + additional concentration in Project Management
Discover Financial Services October 2014 - Present
Discover Financial Services January 2013 - October 2014
Skills
Call Centers, Coaching, Customer Experience, Vendor Management, Training, Process Improvement, Performance Management, Customer Retention, Banking, Credit Cards, Business Analysis, Customer Satisfaction, Employee Engagement, CRM, Strategy, Relationship Management, Analysis, Employee Training, Financial Services, Leadership, Management, Program Management, Project Management, Team Leadership
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Business Management + additional concentration in Project Management
Sarah Frew Sarah Frew's Discover Financial Services Experience 2010 - Present
Job Consultant at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services 2010 - Present
Discover Financial Services 2010 - Present
Discover Network 2004 - Present
Discover Card 2000 - Present
Discover Financial Services April 1996 - April 2000
Discover Financial Services June 1991 - April 1996
Centra Corp March 1983 - February 1985
Skills
Payment Card Processing, Negotiation, Payments, Credit Cards, Debit Cards, Electronic Payments, Mobile Payments, Banking, Payment Systems, Cards, Training, Business Analysis, Financial Services, Management, Risk Management, Relationship Management, Call Centers, Credit, SDLC, Merchant Services, Project Planning, Vendor Management, Portfolio Management, Project Portfolio..., Process Improvement, Analytics
Education
University of Phoenix 1995 — 2000
Business Management
Discover Financial Services 2010 - Present
Discover Financial Services 2010 - Present
Discover Network 2004 - Present
Discover Card 2000 - Present
Discover Financial Services April 1996 - April 2000
Discover Financial Services June 1991 - April 1996
Centra Corp March 1983 - February 1985
Skills
Payment Card Processing, Negotiation, Payments, Credit Cards, Debit Cards, Electronic Payments, Mobile Payments, Banking, Payment Systems, Cards, Training, Business Analysis, Financial Services, Management, Risk Management, Relationship Management, Call Centers, Credit, SDLC, Merchant Services, Project Planning, Vendor Management, Portfolio Management, Project Portfolio..., Process Improvement, Analytics
Education
University of Phoenix 1995 — 2000
Business Management
Patrick Reece Patrick Reece's Discover Financial Services Experience 1995 - 1996
Job Card Implemenation Manager at First Citizens Bank
Industry Financial Services
Experience
First Citizens Bank December 2014 - Present
First Citizens Bank & Trust of South Carolina August 2012 - December 2014
North Amercican Merchant Services, Inc. June 2006 - August 2012
Citi March 2002 - June 2006
Associates Capital Bank Inc 1996 - 2002
Discover Financial Services 1995 - 1996
United States Air Force January 1992 - January 1995
Skills
Risk Management, Vendor Management, Portfolio Management, Customer Service, Management, Loans, Mortgage Lending, Mortgage Banking, Banking, Consumer Lending, Credit Analysis, Commercial Lending, Relationship Management, Process Improvement, Strategy
Education
University of Phoenix 2001 — 2005
BS, Marketing
First Citizens Bank December 2014 - Present
First Citizens Bank & Trust of South Carolina August 2012 - December 2014
North Amercican Merchant Services, Inc. June 2006 - August 2012
Citi March 2002 - June 2006
Associates Capital Bank Inc 1996 - 2002
Discover Financial Services 1995 - 1996
United States Air Force January 1992 - January 1995
Skills
Risk Management, Vendor Management, Portfolio Management, Customer Service, Management, Loans, Mortgage Lending, Mortgage Banking, Banking, Consumer Lending, Credit Analysis, Commercial Lending, Relationship Management, Process Improvement, Strategy
Education
University of Phoenix 2001 — 2005
BS, Marketing
Brandy Rosner Brandy Rosner's Discover Financial Services Experience September 2010 - May 2012
Job Director, Talent Acquisition & Staffing at Xerox Services
Industry Human Resources
Experience
Xerox Services May 2012 - Present
Discover Financial Services September 2010 - May 2012
ACS, A Xerox Company September 2007 - October 2010
Spherion 2004 - 2006
Adecco 2002 - 2004
Skills
Onboarding, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Internet Recruiting, Talent Management, College Recruiting, Staffing Services, Sourcing, Interviews, Recruiting, Screening, CRM, SDLC, Call Centers, Human Resources, Leadership, Management, Employee Relations, Temporary Staffing, Performance Management, Temporary Placement, Employee Engagement, Contract Recruitment, Benefits Negotiation, Resume Writing, Training, Job Descriptions, HRIS, Vendor Management, Employee Training, Time Management, Workforce Planning, Taleo, Screening Resumes, Executive Search, Hiring, New Hire Orientations, Employee Benefits, Job Fairs, Deferred Compensation, Benefits Administration, Succession Planning, Personnel Management, Corporate Recruiting, PeopleSoft, Employer Branding, Permanent Placement, HR Policies, Background Checks
Education
Davis High School
Davis High School
University of Phoenix
Xerox Services May 2012 - Present
Discover Financial Services September 2010 - May 2012
ACS, A Xerox Company September 2007 - October 2010
Spherion 2004 - 2006
Adecco 2002 - 2004
Skills
Onboarding, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Internet Recruiting, Talent Management, College Recruiting, Staffing Services, Sourcing, Interviews, Recruiting, Screening, CRM, SDLC, Call Centers, Human Resources, Leadership, Management, Employee Relations, Temporary Staffing, Performance Management, Temporary Placement, Employee Engagement, Contract Recruitment, Benefits Negotiation, Resume Writing, Training, Job Descriptions, HRIS, Vendor Management, Employee Training, Time Management, Workforce Planning, Taleo, Screening Resumes, Executive Search, Hiring, New Hire Orientations, Employee Benefits, Job Fairs, Deferred Compensation, Benefits Administration, Succession Planning, Personnel Management, Corporate Recruiting, PeopleSoft, Employer Branding, Permanent Placement, HR Policies, Background Checks
Education
Davis High School
Davis High School
University of Phoenix
Naomi Connelly Naomi Connelly's Discover Financial Services Experience 2003 - 2004
Job LOA and Disability Administrator
Industry Human Resources
Experience
Grand Canyon University 2014 - Present
PetSmart March 2012 - November 2014
Apollo Group June 2007 - March 2012
Peoria Unified School District September 2004 - July 2007
Discover Financial Services 2003 - 2004
Linens N Things 2003 - 2004
Skills
Employee Relations, Employee Benefits, Recruiting, Management, Leadership Development, Human Resources, FMLA, Payroll, Onboarding, New Hire Orientations, Benefits Administration, HRIS, Process Improvement, Leadership
Education
University of Phoenix 2007 — 2010
BSBM, Human Resources Management
Grand Canyon University 2014 - Present
PetSmart March 2012 - November 2014
Apollo Group June 2007 - March 2012
Peoria Unified School District September 2004 - July 2007
Discover Financial Services 2003 - 2004
Linens N Things 2003 - 2004
Skills
Employee Relations, Employee Benefits, Recruiting, Management, Leadership Development, Human Resources, FMLA, Payroll, Onboarding, New Hire Orientations, Benefits Administration, HRIS, Process Improvement, Leadership
Education
University of Phoenix 2007 — 2010
BSBM, Human Resources Management
Daniel Glick Daniel Glick's Discover Financial Services Experience September 2013 - Present
Job Manager, Systems Support at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services September 2013 - Present
Discover Financial Services August 2010 - September 2013
Discover Financial Services August 2006 - August 2010
Discover Financial Services November 2004 - August 2006
AG Communications Systems 1996 - 2003
Skills
Analysis, Strategy, Customer Retention, Call Center, Credit Cards, Vendor Management, Payments, SAS, Process Improvement, Banking, Risk Management, Business Analysis, Credit Risk, Business Process..., Credit, Lotus Notes, Financial Analysis, Business Objects, Business Intelligence, Data Management, Call Centers, Access, Analytics, Cognos, SQL, Data Warehousing, Financial Services, Software Documentation, Requirements Gathering, Visio
Education
University of Phoenix 2000 — 2003
BSIT, Data Processing
Discover Financial Services September 2013 - Present
Discover Financial Services August 2010 - September 2013
Discover Financial Services August 2006 - August 2010
Discover Financial Services November 2004 - August 2006
AG Communications Systems 1996 - 2003
Skills
Analysis, Strategy, Customer Retention, Call Center, Credit Cards, Vendor Management, Payments, SAS, Process Improvement, Banking, Risk Management, Business Analysis, Credit Risk, Business Process..., Credit, Lotus Notes, Financial Analysis, Business Objects, Business Intelligence, Data Management, Call Centers, Access, Analytics, Cognos, SQL, Data Warehousing, Financial Services, Software Documentation, Requirements Gathering, Visio
Education
University of Phoenix 2000 — 2003
BSIT, Data Processing
William Phelps William Phelps's Discover Financial Services Experience August 2000 - September 2006
Job Customer Care Center Workforce Management Analyst at Grange Insurance
Industry Banking
Experience
Grange Insurance January 2014 - Present
Alliance Data September 2006 - January 2013
Discover Financial Services August 2000 - September 2006
Discover Financial Services August 2000 - September 2006
Victoria's Secret Catalogue February 1994 - August 2000
Skills
Fluent with Microsoft..., Call Centers, Analytics, Vendor Management, Workforce Management, Process Improvement, Business Analysis, Access, Data Analysis, Visio, SharePoint, Project Management, Customer Experience, SDLC, Business Process..., E-commerce, Analysis, Avaya, Customer Service, Management, SQL, Customer Satisfaction, Change Management, Team Leadership, Leadership, Outsourcing, Cross-functional Team..., Training, Performance Management, Program Management, Risk Management, Team Building, Operations Management, BPO, Telecommunications, Coaching, Banking
Education
University of Phoenix 2005 — 2011
Bachelor of Business Administration (BBA), Information Systems
Grange Insurance January 2014 - Present
Alliance Data September 2006 - January 2013
Discover Financial Services August 2000 - September 2006
Discover Financial Services August 2000 - September 2006
Victoria's Secret Catalogue February 1994 - August 2000
Skills
Fluent with Microsoft..., Call Centers, Analytics, Vendor Management, Workforce Management, Process Improvement, Business Analysis, Access, Data Analysis, Visio, SharePoint, Project Management, Customer Experience, SDLC, Business Process..., E-commerce, Analysis, Avaya, Customer Service, Management, SQL, Customer Satisfaction, Change Management, Team Leadership, Leadership, Outsourcing, Cross-functional Team..., Training, Performance Management, Program Management, Risk Management, Team Building, Operations Management, BPO, Telecommunications, Coaching, Banking
Education
University of Phoenix 2005 — 2011
Bachelor of Business Administration (BBA), Information Systems
Pam Osborne PHR's Discover Financial Services Experience October 2005 - Present
Job HR Business Partner Manager, Employee Relations, Recruitment, Performance/Talent Management, PHR Certified since 2000
Industry Human Resources
Experience
Discover Financial Services October 2005 - Present
Discover Financial Services November 2003 - September 2005
Discover Financial Services January 2000 - October 2003
Discover Financial Services October 1996 - December 2000
Skills
Talent Acquisition, Sourcing, Human Resources, Personnel Management, Employee Relations, Succession Planning, Performance Management, Onboarding, Applicant Tracking..., Talent Management, HRIS, Employee Engagement, Recruiting, Background Checks, Employee Benefits, Vendor Management, New Hire Orientations, Management
Education
HRCI 2000 — 2016
PHR Certification, Human Resource
University of Phoenix
Discover Financial Services October 2005 - Present
Discover Financial Services November 2003 - September 2005
Discover Financial Services January 2000 - October 2003
Discover Financial Services October 1996 - December 2000
Skills
Talent Acquisition, Sourcing, Human Resources, Personnel Management, Employee Relations, Succession Planning, Performance Management, Onboarding, Applicant Tracking..., Talent Management, HRIS, Employee Engagement, Recruiting, Background Checks, Employee Benefits, Vendor Management, New Hire Orientations, Management
Education
HRCI 2000 — 2016
PHR Certification, Human Resource
University of Phoenix
Kyle Curran Kyle Curran's Discover Financial Services Experience February 2000 - August 2001
Job Vice President, Business Technology Integration at University of Phoenix, Apollo Education Group
Industry Higher Education
Experience
University of Phoenix April 2002 - Present
University of Phoenix February 2010 - April 2013
Discover Financial Services February 2000 - August 2001
Skills
Leadership, Operations Management, Customer Experience, Strategy, Strategic Planning, Process Improvement, Leadership Development, Management, Business Process..., Project Management, Program Management, Change Management, Staff Development, Student Financial Aid, Coaching, Organizational..., Admissions, Analysis, Team Building, Performance Management, E-Learning, Recruiting, Quality Assurance, Employee Relations, System Administration, Succession Planning, Human Resources, Campus, Training, Time Management
Education
University of Phoenix 2006 — 2007
Master's, Administration
University of Phoenix 2002 — 2005
Bachelor's, Business Management
University of Phoenix April 2002 - Present
University of Phoenix February 2010 - April 2013
Discover Financial Services February 2000 - August 2001
Skills
Leadership, Operations Management, Customer Experience, Strategy, Strategic Planning, Process Improvement, Leadership Development, Management, Business Process..., Project Management, Program Management, Change Management, Staff Development, Student Financial Aid, Coaching, Organizational..., Admissions, Analysis, Team Building, Performance Management, E-Learning, Recruiting, Quality Assurance, Employee Relations, System Administration, Succession Planning, Human Resources, Campus, Training, Time Management
Education
University of Phoenix 2006 — 2007
Master's, Administration
University of Phoenix 2002 — 2005
Bachelor's, Business Management
John Schreiber John Schreiber's Discover Financial Services Experience May 2006 - December 2009
Job Versatile IT leader with comprehensive technical and management experience spanning various industries.
Industry Information Technology and Services
Experience
Acxiom January 2010 - Present
Discover Financial Services May 2006 - December 2009
Network Infrastructure Corporation 2005 - 2006
Safeway October 1994 - November 2004
Skills
Visio, SDLC, VoIP, Cisco, Telecommunications, SQL, Linux, Operating Systems, Outlook, SharePoint, Unix, Windows, Databases, Microsoft Office, RUP, Identity Management, MySQL, Directory Services, Waterfall, Cabling, POS, Clarity, PowerPoint, MS Project, Integration, Data Center, Active Directory, Vendor Management, IT Management, Project Planning, Computer Hardware, Virtualization, Program Management, XP, PMO, Process Improvement, Team Leadership, WAN, TCP/IP, Access, Disaster Recovery, Security, PMP, Project Management, ITIL, Cisco Technologies, Oracle, Management
Education
ITIL 2012 — 2012
ITIL Foundation, ITIL V3
PMI - Project Management Institute 2008 — 2009
PMP Certificate, Project Management Professional Certification
University of Phoenix 2006 — 2008
MBA, Business Administration
University of Phoenix 2003 — 2006
BSIT, Information Technology
Cisco Systems, Inc 2001 — 2004
CCNA Certification - Retired, Cisco Certified Network Associate
Acxiom January 2010 - Present
Discover Financial Services May 2006 - December 2009
Network Infrastructure Corporation 2005 - 2006
Safeway October 1994 - November 2004
Skills
Visio, SDLC, VoIP, Cisco, Telecommunications, SQL, Linux, Operating Systems, Outlook, SharePoint, Unix, Windows, Databases, Microsoft Office, RUP, Identity Management, MySQL, Directory Services, Waterfall, Cabling, POS, Clarity, PowerPoint, MS Project, Integration, Data Center, Active Directory, Vendor Management, IT Management, Project Planning, Computer Hardware, Virtualization, Program Management, XP, PMO, Process Improvement, Team Leadership, WAN, TCP/IP, Access, Disaster Recovery, Security, PMP, Project Management, ITIL, Cisco Technologies, Oracle, Management
Education
ITIL 2012 — 2012
ITIL Foundation, ITIL V3
PMI - Project Management Institute 2008 — 2009
PMP Certificate, Project Management Professional Certification
University of Phoenix 2006 — 2008
MBA, Business Administration
University of Phoenix 2003 — 2006
BSIT, Information Technology
Cisco Systems, Inc 2001 — 2004
CCNA Certification - Retired, Cisco Certified Network Associate
Teresa Rieger Teresa Rieger's Discover Financial Services Experience September 1996 - October 2005
Job Customer Service Manager at Carrington Mortgage Services, Mortgage Servicing Division
Industry Financial Services
Experience
Carrington Mortgage Services, Mortgage Servicing Division March 2015 - Present
JPMorgan Chase & Co. May 2014 - March 2015
JPMorgan Chase & Co. January 2010 - May 2014
JPMorgan Chase & Co. April 2008 - January 2010
Finish Line October 2007 - April 2008
Nelnet December 2005 - October 2007
Discover Financial Services September 1996 - October 2005
Skills
Six Sigma, Software Quality..., Test Management, User Acceptance Testing, Operational Excellence, CMMI, Software Documentation, Test Planning, Metrics, Internal Audit, Auditing, Business Process Mapping, Business Process..., Process Management, Risk Management, Process Engineering, Quality Auditing, Microsoft Word, Quality Management, Customer Service, Microsoft Excel, Management, Leadership, Process Improvement, Call Centers, Team Building, Performance Management, Vendor Management, Banking, Financial Services, Business Analysis, Project Management, Strategic Planning
Education
University of Phoenix
Business Administration, Management and Operations
Carrington Mortgage Services, Mortgage Servicing Division March 2015 - Present
JPMorgan Chase & Co. May 2014 - March 2015
JPMorgan Chase & Co. January 2010 - May 2014
JPMorgan Chase & Co. April 2008 - January 2010
Finish Line October 2007 - April 2008
Nelnet December 2005 - October 2007
Discover Financial Services September 1996 - October 2005
Skills
Six Sigma, Software Quality..., Test Management, User Acceptance Testing, Operational Excellence, CMMI, Software Documentation, Test Planning, Metrics, Internal Audit, Auditing, Business Process Mapping, Business Process..., Process Management, Risk Management, Process Engineering, Quality Auditing, Microsoft Word, Quality Management, Customer Service, Microsoft Excel, Management, Leadership, Process Improvement, Call Centers, Team Building, Performance Management, Vendor Management, Banking, Financial Services, Business Analysis, Project Management, Strategic Planning
Education
University of Phoenix
Business Administration, Management and Operations
Karen Diehl Karen Diehl's Discover Financial Services Experience October 1993 - October 2003
Job Team Lead
Industry Information Technology and Services
Experience
TELUS International at Google June 2015 - Present
Express Scripts October 2003 - April 2015
Discover Financial Services October 1993 - October 2003
Worthy Enterprises January 1986 - October 2003
Skills
Call Centers, Management, Project Management, Cross-functional Team..., Call Center, Leadership, Process Improvement, Customer Service, Team Management, Performance Management, Vendor Management, Pharmacy Benefit..., Six Sigma, Team Building, Workforce Management, Healthcare, Customer Satisfaction, Operations Management, Problem Solving
Education
University of Phoenix 2003 — 2006
Bachelor of Science Business Management, Business
TELUS International at Google June 2015 - Present
Express Scripts October 2003 - April 2015
Discover Financial Services October 1993 - October 2003
Worthy Enterprises January 1986 - October 2003
Skills
Call Centers, Management, Project Management, Cross-functional Team..., Call Center, Leadership, Process Improvement, Customer Service, Team Management, Performance Management, Vendor Management, Pharmacy Benefit..., Six Sigma, Team Building, Workforce Management, Healthcare, Customer Satisfaction, Operations Management, Problem Solving
Education
University of Phoenix 2003 — 2006
Bachelor of Science Business Management, Business
Donyia Sanders Donyia Sanders's Discover Financial Services Experience August 2010 - Present
Job
Industry Information Technology and Services
Experience
Discover Financial Services August 2010 - Present
Discover Financial Services August 2010 - Present
Wells Fargo June 2006 - August 2008
Wells Fargo March 2004 - June 2006
Wells Fargo September 2003 - March 2004
Wachovia September 1995 - March 2003
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, •Printer and fax set..., credit and auto..., •Access codes
Education
Wilmington University 2010 — 2013
Master's degree, Information Technology
University of Phoenix 2008 — 2010
Bachelor's degree, Business Management
Discover Financial Services August 2010 - Present
Discover Financial Services August 2010 - Present
Wells Fargo June 2006 - August 2008
Wells Fargo March 2004 - June 2006
Wells Fargo September 2003 - March 2004
Wachovia September 1995 - March 2003
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, •Printer and fax set..., credit and auto..., •Access codes
Education
Wilmington University 2010 — 2013
Master's degree, Information Technology
University of Phoenix 2008 — 2010
Bachelor's degree, Business Management
Amy Harmon Amy Harmon's Discover Financial Services Experience August 2000 - March 2005
Job Customer Service Representative at Ohio Department of Commerce
Industry Government Administration
Experience
Ohio Department of Commerce May 2015 - Present
Kimball Midwest December 2010 - May 2015
Express Packaging Inc. June 2008 - January 2010
Morgan Stanley March 2005 - June 2008
Discover Financial Services August 2000 - March 2005
Skills
Sales, Credit, Account Management, Customer Service, Pricing, Forecasting, Cold Calling, Team Building, Accounts Receivable, Microsoft Excel, Budgets, Financial Analysis, Inventory Management, Payroll, Negotiation, Time Management, Process Improvement, Customer Retention, P&L, Analysis, Leadership, Management, Training, Accounts Payable, Team Leadership, Accounting
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Bachelors of Science in Business and Associates in Accounting
Ohio Department of Commerce May 2015 - Present
Kimball Midwest December 2010 - May 2015
Express Packaging Inc. June 2008 - January 2010
Morgan Stanley March 2005 - June 2008
Discover Financial Services August 2000 - March 2005
Skills
Sales, Credit, Account Management, Customer Service, Pricing, Forecasting, Cold Calling, Team Building, Accounts Receivable, Microsoft Excel, Budgets, Financial Analysis, Inventory Management, Payroll, Negotiation, Time Management, Process Improvement, Customer Retention, P&L, Analysis, Leadership, Management, Training, Accounts Payable, Team Leadership, Accounting
Education
University of Phoenix 2014 — 2018
Bachelor's Degree, Bachelors of Science in Business and Associates in Accounting
Justin Korstad Justin Korstad's Discover Financial Services Experience July 2012 - Present
Job Manager, Rapid Cycle Testing at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services July 2012 - Present
Discover Financial Services October 2010 - July 2012
Discover Financial Services March 2009 - September 2010
Discover Financial Services June 2008 - February 2009
Skills
Microsoft Office, Workforce Management, Call Quality, Kronos Timekeeping, Performance Metrics, Lean Principles, Team Management, Coaching, Leadership, Leadership Development, Call Centers, Process Improvement, Credit Cards, Marketing Strategy, Business Analysis, Customer Experience, Interviews, Hiring, Employee Benefits, Performance Management, Relationship Management, Training, Management, Strategy, Team Leadership, Financial Services, Analytics
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Discover Financial Services July 2012 - Present
Discover Financial Services October 2010 - July 2012
Discover Financial Services March 2009 - September 2010
Discover Financial Services June 2008 - February 2009
Skills
Microsoft Office, Workforce Management, Call Quality, Kronos Timekeeping, Performance Metrics, Lean Principles, Team Management, Coaching, Leadership, Leadership Development, Call Centers, Process Improvement, Credit Cards, Marketing Strategy, Business Analysis, Customer Experience, Interviews, Hiring, Employee Benefits, Performance Management, Relationship Management, Training, Management, Strategy, Team Leadership, Financial Services, Analytics
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Amber Syddall Amber Syddall's Discover Financial Services Experience November 2014 - Present
Job Project Manager of Process Improvement at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services November 2014 - Present
Discover Financial Services April 2013 - November 2014
Discover Financial Services January 2012 - April 2013
Zions Bank April 2010 - January 2012
American Express November 1998 - November 2009
Skills
Compliance, Banking, PowerPoint, Problem Solving, Word, Microsoft Office, Change Management, Customer Service, Process Improvement, Excel, Team Leadership, Analysis, AML, Operations Management, Due Diligence, KYC, Team Building, Quality Auditing, Leadership, Quality Assurance, Recruiting, Underwriting, User Acceptance Testing, Visio, Six Sigma, Management, Call Centers, Training, Business Analysis, Vendor Management, Human Resources, Customer Experience, Cross-functional Team..., Data Analysis, Customer Satisfaction, Business Process..., Performance Management, Project Management, Coaching, Financial Analysis, Financial Services, Marketing, Operational Excellence, Team Management, Microsoft Excel, Process Engineering, Quality Management, Risk Management, Relationship Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
Discover Financial Services November 2014 - Present
Discover Financial Services April 2013 - November 2014
Discover Financial Services January 2012 - April 2013
Zions Bank April 2010 - January 2012
American Express November 1998 - November 2009
Skills
Compliance, Banking, PowerPoint, Problem Solving, Word, Microsoft Office, Change Management, Customer Service, Process Improvement, Excel, Team Leadership, Analysis, AML, Operations Management, Due Diligence, KYC, Team Building, Quality Auditing, Leadership, Quality Assurance, Recruiting, Underwriting, User Acceptance Testing, Visio, Six Sigma, Management, Call Centers, Training, Business Analysis, Vendor Management, Human Resources, Customer Experience, Cross-functional Team..., Data Analysis, Customer Satisfaction, Business Process..., Performance Management, Project Management, Coaching, Financial Analysis, Financial Services, Marketing, Operational Excellence, Team Management, Microsoft Excel, Process Engineering, Quality Management, Risk Management, Relationship Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
Corie Yetka Corie Yetka's Discover Financial Services Experience January 2007 - May 2009
Job
Industry Financial Services
Experience
Realty World/World Estates June 2009 - November 2011
Discover Financial Services January 2007 - May 2009
Corie Yetka, Self-Employed March 2005 - January 2007
American Express Corporate Services August 2003 - November 2004
American Express Travel Related Services January 1996 - August 2003
American Express June 1994 - January 1996
American Express April 1989 - June 1994
Skills
Customer Relations, Customer Service, Call Center, Account Management, Customer Satisfaction, Payments, Event Planning, Purchasing Strategy, Customer Experience..., Training Delivery, Customer Experience, Photography, Purchasing, Call Centers, Management, Leadership, CRM, Program Management, Sales
Education
University of Phoenix 2000 — 2002
Bachelor of Science, Business-Marketing
Realty World/World Estates June 2009 - November 2011
Discover Financial Services January 2007 - May 2009
Corie Yetka, Self-Employed March 2005 - January 2007
American Express Corporate Services August 2003 - November 2004
American Express Travel Related Services January 1996 - August 2003
American Express June 1994 - January 1996
American Express April 1989 - June 1994
Skills
Customer Relations, Customer Service, Call Center, Account Management, Customer Satisfaction, Payments, Event Planning, Purchasing Strategy, Customer Experience..., Training Delivery, Customer Experience, Photography, Purchasing, Call Centers, Management, Leadership, CRM, Program Management, Sales
Education
University of Phoenix 2000 — 2002
Bachelor of Science, Business-Marketing
Brandon Rash Brandon Rash's Discover Financial Services Experience May 2015 - Present
Job Fraud Loss Prevention Account Manager at Discover Financial Services
Industry Research
Experience
Discover Financial Services May 2015 - Present
Skills
Management, Critical Thinking, Organizational &...
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Psychology, 3.2 GPA
University of Toledo 2010 — 2012
Bachelor of Arts (BA), Psychology, 3.1 GPA
Discover Financial Services May 2015 - Present
Skills
Management, Critical Thinking, Organizational &...
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Psychology, 3.2 GPA
University of Toledo 2010 — 2012
Bachelor of Arts (BA), Psychology, 3.1 GPA
Tisha Nester Tisha Nester's Discover Financial Services Experience April 1995 - September 2011
Job Supervisor at Comcast
Industry Internet
Experience
Comcast Cable December 2014 - Present
Ancestry.com October 2012 - January 2015
Ancestry.com September 2011 - December 2012
Discover Financial Services April 1995 - September 2011
Real Success Institute September 2007 - October 2008
Skills
Recruiting, Call Centers, Team Leadership, Customer Experience, Performance Management, Building Relationships, Change Management, Project Management, Teamwork, Communication, Great Motivator, Development Of Employees, Organization &..., Achieving Results, Problem Solving
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Business Management
Utah College of Massage Therapy Inc-Salt Lake City 2004 — 2005
Certificate, Professional Massage Therapist
Comcast Cable December 2014 - Present
Ancestry.com October 2012 - January 2015
Ancestry.com September 2011 - December 2012
Discover Financial Services April 1995 - September 2011
Real Success Institute September 2007 - October 2008
Skills
Recruiting, Call Centers, Team Leadership, Customer Experience, Performance Management, Building Relationships, Change Management, Project Management, Teamwork, Communication, Great Motivator, Development Of Employees, Organization &..., Achieving Results, Problem Solving
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Business Management
Utah College of Massage Therapy Inc-Salt Lake City 2004 — 2005
Certificate, Professional Massage Therapist
Jason Banks Jason Banks's Discover Financial Services Experience March 2015 - Present
Job Respected builder and leader of customerfocused teams
Industry Staffing and Recruiting
Experience
Discover Financial Services March 2015 - Present
American Express 2012 - March 2015
Inventory Inc September 2007 - April 2012
Apple June 2008 - July 2011
Skills
DJ, Music Production, Photography, Music, Event Planning, Social Networking, Mac, Entertainment, Composition, Film, Video
Education
University of Phoenix 2008 — 2010
BS, Business
Discover Financial Services March 2015 - Present
American Express 2012 - March 2015
Inventory Inc September 2007 - April 2012
Apple June 2008 - July 2011
Skills
DJ, Music Production, Photography, Music, Event Planning, Social Networking, Mac, Entertainment, Composition, Film, Video
Education
University of Phoenix 2008 — 2010
BS, Business
Blaine Deveraux Blaine Deveraux's Discover Financial Services Experience 2009 - 2012
Job Installation Specialist For Google Fiber at ITC Service Group, Inc.
Industry Utilities
Experience
ITC Service Group, Inc. 2013 - 2014
Pioneer Cable Contractors 2012 - 2013
Discover Financial Services 2009 - 2012
Xactware 2006 - 2007
Skills
Training, Wireless, Access, CRM, Troubleshooting, Contract Negotiation, Networking, VoIP, Telecommunications, Account Management, Broadband, Customer Experience, Optical Fiber, Teamwork, Portfolio Management
Education
University of Phoenix 2011 — 2012
Business Administration and Management, General
ITC Service Group, Inc. 2013 - 2014
Pioneer Cable Contractors 2012 - 2013
Discover Financial Services 2009 - 2012
Xactware 2006 - 2007
Skills
Training, Wireless, Access, CRM, Troubleshooting, Contract Negotiation, Networking, VoIP, Telecommunications, Account Management, Broadband, Customer Experience, Optical Fiber, Teamwork, Portfolio Management
Education
University of Phoenix 2011 — 2012
Business Administration and Management, General
Danny Cornia's Discover Financial Services Experience May 2015 - Present
Job Project Manager, Office of Servicemember Affairs
Industry Financial Services
Experience
Discover Financial Services May 2015 - Present
Discover Financial Services April 2014 - Present
Discover Financial Services March 2013 - March 2014
Discover Financial Services November 2010 - February 2013
Discover Financial Services May 2007 - October 2010
Skills
Credit Cards, Call Center, Analytics, Credit Card Processing, Customer Experience, Hiring Practices, Social Influence, Marketing Strategy, Sales Management, Team Leadership, Operational Risk, Coaching, Financial Services, Team Management, Relationship Management, Call Centers, Leadership
Education
Westminster College 2015 — 2018
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
BS Marketing, Business
College of Eastern Utah 2003 — 2005
Associates of Science, General
Discover Financial Services May 2015 - Present
Discover Financial Services April 2014 - Present
Discover Financial Services March 2013 - March 2014
Discover Financial Services November 2010 - February 2013
Discover Financial Services May 2007 - October 2010
Skills
Credit Cards, Call Center, Analytics, Credit Card Processing, Customer Experience, Hiring Practices, Social Influence, Marketing Strategy, Sales Management, Team Leadership, Operational Risk, Coaching, Financial Services, Team Management, Relationship Management, Call Centers, Leadership
Education
Westminster College 2015 — 2018
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
BS Marketing, Business
College of Eastern Utah 2003 — 2005
Associates of Science, General
Jessica Mcclanathan Jessica Mcclanathan's Discover Financial Services Experience January 2012 - Present
Job Department Manager: Customer Risk Management & Assistance at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services January 2012 - Present
Discover Financial Services March 2011 - January 2012
Discover Financial Services February 2008 - June 2011
Morgan Stanley June 2006 - February 2008
Discover Financial Services February 2005 - June 2006
Discover Financial Services June 2003 - February 2005
Skills
Training, Credit, Call Centers, Management, Leadership, Credit Cards, Financial Services, Project Management, Banking, Customer Experience, Risk Management, Vendor Management, Relationship Management, Business Analysis, Process Improvement
Education
University of Phoenix 2004 — 2006
Bachelors, Business Management
Paradise Valley Community College 1998 — 2001
Business
Discover Financial Services January 2012 - Present
Discover Financial Services March 2011 - January 2012
Discover Financial Services February 2008 - June 2011
Morgan Stanley June 2006 - February 2008
Discover Financial Services February 2005 - June 2006
Discover Financial Services June 2003 - February 2005
Skills
Training, Credit, Call Centers, Management, Leadership, Credit Cards, Financial Services, Project Management, Banking, Customer Experience, Risk Management, Vendor Management, Relationship Management, Business Analysis, Process Improvement
Education
University of Phoenix 2004 — 2006
Bachelors, Business Management
Paradise Valley Community College 1998 — 2001
Business
ALIA GARCES ALIA GARCES's Discover Financial Services Experience April 2015 - Present
Job Project Manager in Third Party Risk Management at Discover Financial Services
Industry Human Resources
Experience
Discover Financial Services April 2015 - Present
Discover Financial Services March 2013 - April 2015
CAS November 2012 - February 2013
BMC - Building Materials and Construction Services March 2012 - November 2012
Harris Woolf Almond Company June 2011 - April 2012
Scholle Corporation April 2006 - January 2008
Skills
FMLA, COBRA, Legal Compliance, Workers Compensation, Background Checks, Benefits Administration, Employee Relations, HR Policies, Applicant Tracking..., Human Resources, Talent Acquisition, Performance Management, Employee Benefits, Interviews, Job Fairs, Recruiting, Training, Deferred Compensation, HRIS, Sourcing, New Hire Orientations, Job Descriptions, Screening, Internet Recruiting, Resume Writing, Team Building, Screening Resumes, Employee Training, Contract Recruitment, Policy, Taleo, Cold Calling, Hiring, Personnel Management, Building Relationships, Labor Relations, Employee Handbooks, Strategic Sourcing, Administration, Employer Branding, ADP Payroll, Time Management, Career Development, Employment Law, Employee Recognition, Behavioral Interviewing, I-9 Compliance, Conflict Resolution, EEO, Affirmative Action
Education
University of Phoenix 2012 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2005 — 2011
Bachelors of Science, Business Administration, Management and Operations
Discover Financial Services April 2015 - Present
Discover Financial Services March 2013 - April 2015
CAS November 2012 - February 2013
BMC - Building Materials and Construction Services March 2012 - November 2012
Harris Woolf Almond Company June 2011 - April 2012
Scholle Corporation April 2006 - January 2008
Skills
FMLA, COBRA, Legal Compliance, Workers Compensation, Background Checks, Benefits Administration, Employee Relations, HR Policies, Applicant Tracking..., Human Resources, Talent Acquisition, Performance Management, Employee Benefits, Interviews, Job Fairs, Recruiting, Training, Deferred Compensation, HRIS, Sourcing, New Hire Orientations, Job Descriptions, Screening, Internet Recruiting, Resume Writing, Team Building, Screening Resumes, Employee Training, Contract Recruitment, Policy, Taleo, Cold Calling, Hiring, Personnel Management, Building Relationships, Labor Relations, Employee Handbooks, Strategic Sourcing, Administration, Employer Branding, ADP Payroll, Time Management, Career Development, Employment Law, Employee Recognition, Behavioral Interviewing, I-9 Compliance, Conflict Resolution, EEO, Affirmative Action
Education
University of Phoenix 2012 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2005 — 2011
Bachelors of Science, Business Administration, Management and Operations
Bradley Petrick's Discover Financial Services Experience January 1992 - July 2000
Job Sr. Director at DIRECTV
Industry Broadcast Media
Experience
DIRECTV March 2007 - Present
Sitel June 2006 - March 2007
Convergys August 2000 - August 2005
Discover Financial Services January 1992 - July 2000
Skills
Broadcast, Television, Broadcast Television, Call Centers, Video, Post Production, Program Management, Team Leadership, HD Video, Team Building, VOD, Digital Video, Media Production, Video Production
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.85
Weber State University 1997 — 2001
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.9
POST - Police Officer Standards & Training 1995 — 1995
Law Enforcement, Passed
DIRECTV March 2007 - Present
Sitel June 2006 - March 2007
Convergys August 2000 - August 2005
Discover Financial Services January 1992 - July 2000
Skills
Broadcast, Television, Broadcast Television, Call Centers, Video, Post Production, Program Management, Team Leadership, HD Video, Team Building, VOD, Digital Video, Media Production, Video Production
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.85
Weber State University 1997 — 2001
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.9
POST - Police Officer Standards & Training 1995 — 1995
Law Enforcement, Passed
Rasheem Brown, CIR, CSSR Rasheem Brown, CIR, CSSR's Discover Financial Services Experience August 2014 - Present
Job Senior Corporate Recruiter at Discover Financial Services
Industry Staffing and Recruiting
Experience
Discover Financial Services August 2014 - Present
Skills
Certified Internet..., Certified Social..., Leadership, Screening, Recruiting, Temporary Placement, Interviews, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Talent Acquisition, Staffing Services, Contract Recruitment, Sourcing, Permanent Placement, Positive Team Player, Training, Resource Management, SDLC, Vendor Management, Employee Relations, Networking, Screening Resumes, Executive Search, Consulting, Information Technology, Corporate Recruiting, Strategy, Staff Augmentation, Onboarding, Employee Benefits, Human Resources, IT Recruitment
Education
University of Phoenix 2004 — 2009
Discover Financial Services August 2014 - Present
Skills
Certified Internet..., Certified Social..., Leadership, Screening, Recruiting, Temporary Placement, Interviews, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Talent Acquisition, Staffing Services, Contract Recruitment, Sourcing, Permanent Placement, Positive Team Player, Training, Resource Management, SDLC, Vendor Management, Employee Relations, Networking, Screening Resumes, Executive Search, Consulting, Information Technology, Corporate Recruiting, Strategy, Staff Augmentation, Onboarding, Employee Benefits, Human Resources, IT Recruitment
Education
University of Phoenix 2004 — 2009
Patrick Pyles Patrick Pyles's Discover Financial Services Experience November 2012 - Present
Job Developer at Discover Financial Services
Industry Banking
Experience
Discover Financial Services November 2012 - Present
Discover Financial Services October 2011 - November 2012
Safeway Inc June 2006 - September 2011
Safeway Inc August 2004 - June 2006
Self Employed October 2002 - August 2004
Belden Wire and Cable June 1995 - October 2002
United States Marine Corps September 1990 - September 1994
Skills
Troubleshooting, SDLC, Coding Languages, Project Management, Databases
Education
University of Phoenix 2001 — 2003
B.S, Information Technology
Discover Financial Services November 2012 - Present
Discover Financial Services October 2011 - November 2012
Safeway Inc June 2006 - September 2011
Safeway Inc August 2004 - June 2006
Self Employed October 2002 - August 2004
Belden Wire and Cable June 1995 - October 2002
United States Marine Corps September 1990 - September 1994
Skills
Troubleshooting, SDLC, Coding Languages, Project Management, Databases
Education
University of Phoenix 2001 — 2003
B.S, Information Technology
Steve Oaks, MBA's Discover Financial Services Experience June 2000 - July 2007
Job Payroll & HRSS Manager
Industry Financial Services
Experience
The Church of Jesus Christ of Latter-day Saints July 2007 - Present
Discover Financial Services June 2000 - July 2007
Skills
Accredited Payables..., Accounts Payable, Accounts Receivable, Human Resources, Shared Service Center, Management, Supervising, Finance, Accounting, Payroll, Microsoft Office, SharePoint, PeopleSoft Financial, PeopleSoft GHRIS, Globalization, Global Management, Treasury, Leadership, PeopleSoft, Business, Presentations, Payments, Financial Reporting, Financial Accounting, CRM, Hiring, Conflict Resolution, Process Improvement, Managerial Finance, Metrics, Analysis, Customer Service, Team Leadership, Project Management, Microsoft Excel, Financial Analysis, Strategic Planning, Team Building, Strategy, Business Process..., Vendor Management, Business Development, Time Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Finance, General
The Church of Jesus Christ of Latter-day Saints July 2007 - Present
Discover Financial Services June 2000 - July 2007
Skills
Accredited Payables..., Accounts Payable, Accounts Receivable, Human Resources, Shared Service Center, Management, Supervising, Finance, Accounting, Payroll, Microsoft Office, SharePoint, PeopleSoft Financial, PeopleSoft GHRIS, Globalization, Global Management, Treasury, Leadership, PeopleSoft, Business, Presentations, Payments, Financial Reporting, Financial Accounting, CRM, Hiring, Conflict Resolution, Process Improvement, Managerial Finance, Metrics, Analysis, Customer Service, Team Leadership, Project Management, Microsoft Excel, Financial Analysis, Strategic Planning, Team Building, Strategy, Business Process..., Vendor Management, Business Development, Time Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Finance, General
Ricky Ortiz Ricky Ortiz's Discover Financial Services Experience 2002 - 2009
Job Loss Mitigation Specialist and Short Sales Specialist for Utah Housing Corp
Industry Financial Services
Experience
UTHC April 2009 - Present
Discover Financial Services 2002 - 2009
Skills
Mortgage Lending, Loans, Credit, Banking, Mortgage Banking, Credit Analysis, Financial Analysis, Portfolio Management, Loan Origination, Underwriting, FHA, Residential Mortgages, Mortgage Servicing, Loss Mitigation, Short Sales, Loan Servicing, Consumer Lending, Refinance
Education
University of Phoenix 2006 — 2008
Business Administration and Management, General
UTHC April 2009 - Present
Discover Financial Services 2002 - 2009
Skills
Mortgage Lending, Loans, Credit, Banking, Mortgage Banking, Credit Analysis, Financial Analysis, Portfolio Management, Loan Origination, Underwriting, FHA, Residential Mortgages, Mortgage Servicing, Loss Mitigation, Short Sales, Loan Servicing, Consumer Lending, Refinance
Education
University of Phoenix 2006 — 2008
Business Administration and Management, General
Cheryl Wanlass Cheryl Wanlass's Discover Financial Services Experience April 2012 - Present
Job Sr Associate, Business Analysis at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services April 2012 - Present
Discover Financial Services January 2009 - April 2012
Discover Financial Services October 2005 - January 2009
Discover Financial Services February 2001 - October 2005
Weird Cheif Pictures January 2000 - January 2001
Skills
Business Analysis, Process Control, Process Improvement, Microsoft Office, Experiential Learning, Fiserv Signature Core..., Internet Banking, User Acceptance Testing, Core Banking, Project Planning, Management, SQL, Call Centers, Financial Services, Project Management, Banking, Risk Management, Credit Cards, Analysis, Vendor Management, Analytics
Education
University of Phoenix 2006 — 2010
Discover Financial Services April 2012 - Present
Discover Financial Services January 2009 - April 2012
Discover Financial Services October 2005 - January 2009
Discover Financial Services February 2001 - October 2005
Weird Cheif Pictures January 2000 - January 2001
Skills
Business Analysis, Process Control, Process Improvement, Microsoft Office, Experiential Learning, Fiserv Signature Core..., Internet Banking, User Acceptance Testing, Core Banking, Project Planning, Management, SQL, Call Centers, Financial Services, Project Management, Banking, Risk Management, Credit Cards, Analysis, Vendor Management, Analytics
Education
University of Phoenix 2006 — 2010
David Dalesandro David Dalesandro's Discover Financial Services Experience April 2010 - March 2011
Job Business Excellence Consultant at Dell
Industry Chemicals
Experience
Dell March 2011 - Present
Dell January 2007 - Present
Discover Financial Services April 2010 - March 2011
Discover 2010 - 2010
Shin-Etsu MicroSi 2000 - 2003
Olin Corporation December 1994 - January 1998
Laird Technologies 1900 - 1901
Skills
Black Belt, Design of Experiments, Strategy, Six Sigma, Process Improvement, Lean Manufacturing, Project Portfolio..., Business Transformation, CRM, Manufacturing, Process Engineering, Strategic Planning, Business Process..., Analysis, Product Development, Cross-functional Team..., Management
Education
Villanova University 2004 — 2005
Masters, Lean Six Sigma / Six Sigma BB
University of Phoenix 1998 — 2000
MBA, Technology Management
Villanova University 1990 — 1994
BCHE, Chemical Engineering
Vineland High
Dell March 2011 - Present
Dell January 2007 - Present
Discover Financial Services April 2010 - March 2011
Discover 2010 - 2010
Shin-Etsu MicroSi 2000 - 2003
Olin Corporation December 1994 - January 1998
Laird Technologies 1900 - 1901
Skills
Black Belt, Design of Experiments, Strategy, Six Sigma, Process Improvement, Lean Manufacturing, Project Portfolio..., Business Transformation, CRM, Manufacturing, Process Engineering, Strategic Planning, Business Process..., Analysis, Product Development, Cross-functional Team..., Management
Education
Villanova University 2004 — 2005
Masters, Lean Six Sigma / Six Sigma BB
University of Phoenix 1998 — 2000
MBA, Technology Management
Villanova University 1990 — 1994
BCHE, Chemical Engineering
Vineland High
Craig Agee Craig Agee's Discover Financial Services Experience November 2008 - Present
Job Senior Associate at Discover Financial Services
Industry Telecommunications
Experience
Discover Financial Services November 2008 - Present
Calence, LLC May 2007 - November 2008
Discover Financial Services, LLC September 1992 - March 2007
Education
University of Phoenix 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Discover Financial Services November 2008 - Present
Calence, LLC May 2007 - November 2008
Discover Financial Services, LLC September 1992 - March 2007
Education
University of Phoenix 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Dawn Leousis Dawn Leousis's Discover Financial Services Experience May 2014 - Present
Job Experienced data and information analyst
Industry Financial Services
Experience
Discover Financial Services May 2014 - Present
Abbott May 2013 - May 2014
Abbott January 2012 - May 2013
Abbott June 2010 - January 2012
Abbott August 2007 - June 2010
Alliance Bancorp November 2006 - July 2007
Washington Mutual October 2005 - October 2006
RBC Mortgage September 2004 - March 2005
Washington Mutual November 1997 - September 2004
Skills
Data Analysis, Data Mining, Creative Problem Solving, Process Improvement, Information Systems, Software Documentation, SQL, Visio, SharePoint, SAP, Cognos, Access Database, Microsoft Excel, Microsoft Office, Pivot Tables, Communication Skills, Adobe LiveCycle, Access, Databases, Business Objects, Data Warehousing, Analysis, Data Management, Troubleshooting, Data Modeling, Business Intelligence...
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Business Information Systems
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Information Technology
Discover Financial Services May 2014 - Present
Abbott May 2013 - May 2014
Abbott January 2012 - May 2013
Abbott June 2010 - January 2012
Abbott August 2007 - June 2010
Alliance Bancorp November 2006 - July 2007
Washington Mutual October 2005 - October 2006
RBC Mortgage September 2004 - March 2005
Washington Mutual November 1997 - September 2004
Skills
Data Analysis, Data Mining, Creative Problem Solving, Process Improvement, Information Systems, Software Documentation, SQL, Visio, SharePoint, SAP, Cognos, Access Database, Microsoft Excel, Microsoft Office, Pivot Tables, Communication Skills, Adobe LiveCycle, Access, Databases, Business Objects, Data Warehousing, Analysis, Data Management, Troubleshooting, Data Modeling, Business Intelligence...
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Business Information Systems
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Information Technology
DJ Johnson's Discover Financial Services Experience July 2001 - December 2002
Job
Industry Information Technology and Services
Experience
Cisco Systems October 2006 - Present
Cisco Systems October 2006 - February 2010
DJ Development & Services, LLC November 2004 - December 2008
University of California, Santa Cruz March 2003 - April 2006
Sprint 2000 - 2003
Sprint Enterprise Network Services 2000 - 2003
Sprint Paranet 2000 - 2003
Discover Financial Services July 2001 - December 2002
Paranet 2000 - 2002
IBeam Broadcasting 2001 - 2001
Skills
Vendor Management, Security, ERP, Project Management, Technology Management, Database Administration, Quality Assurance, Personnel Management, Databases, Information Technology, Data Center, SDLC, Troubleshooting, Program Management, System Administration, Change Management, Cross-functional Team..., Cloud Computing, Business Process, Enterprise Software, Integration, Strategy, Management
Education
University of Phoenix 2001 — 2004
BS
Cisco Systems October 2006 - Present
Cisco Systems October 2006 - February 2010
DJ Development & Services, LLC November 2004 - December 2008
University of California, Santa Cruz March 2003 - April 2006
Sprint 2000 - 2003
Sprint Enterprise Network Services 2000 - 2003
Sprint Paranet 2000 - 2003
Discover Financial Services July 2001 - December 2002
Paranet 2000 - 2002
IBeam Broadcasting 2001 - 2001
Skills
Vendor Management, Security, ERP, Project Management, Technology Management, Database Administration, Quality Assurance, Personnel Management, Databases, Information Technology, Data Center, SDLC, Troubleshooting, Program Management, System Administration, Change Management, Cross-functional Team..., Cloud Computing, Business Process, Enterprise Software, Integration, Strategy, Management
Education
University of Phoenix 2001 — 2004
BS
Brandon Betancourt's Discover Financial Services Experience November 2005 - May 2006
Job Marketing & Business Management Professional
Industry Medical Practice
Experience
Salud Pediatrics March 2003 - Present
Discover Financial Services November 2005 - May 2006
AAA Chicago Motor Club July 2002 - April 2003
Atinera, LLC - International software and technology solutions provider January 2001 - March 2002
Whiplash.com Inc. - Pioneered the first B2B online leisure travel planning and booking system January 2000 - January 2001
Globetrotters January 1997 - January 2000
Skills
Healthcare, Strategic Planning, Marketing Strategy, Marketing, Healthcare Information..., Business Development, Business Strategy, Team Building, New Business Development, Marketing Communications, Social Media, Process Improvement, Sales, Public Speaking, Direct Marketing, Leadership, Cross-functional Team..., Start-ups, Management
Education
University of Phoenix 2007 — 2009
MBA, Business
Instituto Superior Universitario de Mercadotecnia 1991 — 1995
BS, Marketing
Salud Pediatrics March 2003 - Present
Discover Financial Services November 2005 - May 2006
AAA Chicago Motor Club July 2002 - April 2003
Atinera, LLC - International software and technology solutions provider January 2001 - March 2002
Whiplash.com Inc. - Pioneered the first B2B online leisure travel planning and booking system January 2000 - January 2001
Globetrotters January 1997 - January 2000
Skills
Healthcare, Strategic Planning, Marketing Strategy, Marketing, Healthcare Information..., Business Development, Business Strategy, Team Building, New Business Development, Marketing Communications, Social Media, Process Improvement, Sales, Public Speaking, Direct Marketing, Leadership, Cross-functional Team..., Start-ups, Management
Education
University of Phoenix 2007 — 2009
MBA, Business
Instituto Superior Universitario de Mercadotecnia 1991 — 1995
BS, Marketing
Court D. Larsen's Discover Financial Services Experience December 2004 - October 2006
Job Production Manager @ Magnum Manufacturing
Industry Construction
Experience
Zoom Medical Products February 2013 - April 2015
CR England Global Transportation April 2010 - January 2013
Mediaport Entertainment June 2006 - October 2009
Discover Financial Services December 2004 - October 2006
Home Service Professionals/Professional Pest Solutions April 2002 - November 2004
Skills
Sales, Customer Service, Product Management, Start-ups, Business Strategy, Management, Team Building, Marketing Strategy, Strategic Planning, Business Development, Social Media Marketing, Marketing, Digital Media, Negotiation, Operations Management, Inventory Management, Process Improvement
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
University of Phoenix 2006 — 2008
Bachelor's Degree, Business Management
LDS Business College 1999 — 2001
Associate's Degree, Business Management
Zoom Medical Products February 2013 - April 2015
CR England Global Transportation April 2010 - January 2013
Mediaport Entertainment June 2006 - October 2009
Discover Financial Services December 2004 - October 2006
Home Service Professionals/Professional Pest Solutions April 2002 - November 2004
Skills
Sales, Customer Service, Product Management, Start-ups, Business Strategy, Management, Team Building, Marketing Strategy, Strategic Planning, Business Development, Social Media Marketing, Marketing, Digital Media, Negotiation, Operations Management, Inventory Management, Process Improvement
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
University of Phoenix 2006 — 2008
Bachelor's Degree, Business Management
LDS Business College 1999 — 2001
Associate's Degree, Business Management
Amanda Jenson's Discover Financial Services Experience October 2011 - Present
Job Intranet Strategy Manager
Industry Internet
Experience
Discover Financial Services October 2011 - Present
ARUP Laboratories June 2009 - September 2011
Intermountain Healthcare March 2008 - June 2009
Intermountain Healthcare June 2000 - September 2007
Skills
Product Management, Information Architecture, Process Improvement, Healthcare Information..., Project Management, Consensus Building, Healthcare, CMS, Software Documentation, Quality Assurance, Content Management, Strategic Planning, Management, Leadership, Enterprise Software, Strategy, Project Planning, Integrated Marketing, Cross-functional Team..., Budgets, Web Applications, Data Analysis, Business Analysis, CRM, Agile Methodologies, Visio, Training
Education
Westminster College 2007 — 2010
Masters, Professional Communication
University of Phoenix 2005 — 2007
Bachelors, Health Administration
Discover Financial Services October 2011 - Present
ARUP Laboratories June 2009 - September 2011
Intermountain Healthcare March 2008 - June 2009
Intermountain Healthcare June 2000 - September 2007
Skills
Product Management, Information Architecture, Process Improvement, Healthcare Information..., Project Management, Consensus Building, Healthcare, CMS, Software Documentation, Quality Assurance, Content Management, Strategic Planning, Management, Leadership, Enterprise Software, Strategy, Project Planning, Integrated Marketing, Cross-functional Team..., Budgets, Web Applications, Data Analysis, Business Analysis, CRM, Agile Methodologies, Visio, Training
Education
Westminster College 2007 — 2010
Masters, Professional Communication
University of Phoenix 2005 — 2007
Bachelors, Health Administration
Angie Michel's Discover Financial Services Experience managerdiscover1994 - 2008
Job Project Manager at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services managerdiscover1994 - 2008
Education
University of Phoenix 1996 — 1998
Busines Managment
Discover Financial Services managerdiscover1994 - 2008
Education
University of Phoenix 1996 — 1998
Busines Managment
James Curneal's Discover Financial Services Experience
Job Team Leader at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services
Skills
Customer Service, Leadership, Business Analysis, Banking, Microsoft Excel, Financial Services, Financial Analysis
Education
University of Phoenix 1998 — 2004
Discover Financial Services
Skills
Customer Service, Leadership, Business Analysis, Banking, Microsoft Excel, Financial Services, Financial Analysis
Education
University of Phoenix 1998 — 2004
Risa Goch's Discover Financial Services Experience July 2014 - November 2014
Job Voice Support Engineer at Tympani, Inc. Chicago IT Consulting and Solutions
Industry Computer Networking
Experience
Tympani, Inc. - Chicago IT Consulting and Solutions December 2014 - Present
Discover Financial Services July 2014 - November 2014
CDK Global December 2012 - June 2014
The Plus Group November 2011 - December 2012
Sears Holdings Corporation February 2011 - October 2011
AT&T February 2008 - June 2009
IBM April 2000 - February 2008
Wiss, Janney, Elstner Associates, Inc. July 1997 - April 2000
Skills
TCP/IP, Software Documentation, Servers, Troubleshooting, Linux, Windows Server, Network Administration, Network Security, ITIL, Unix, Cisco Technologies, CCNA, Networking, Technical Support, Operating Systems, Wireless Networking, Routers, WAN, Network Architecture, Switches, Help Desk Support, DHCP, Network Design, Team Leadership, VoIP, Cisco IOS, Cisco Call Manager, Cross-functional Team...
Education
University of Phoenix 2004 — 2007
Tympani, Inc. - Chicago IT Consulting and Solutions December 2014 - Present
Discover Financial Services July 2014 - November 2014
CDK Global December 2012 - June 2014
The Plus Group November 2011 - December 2012
Sears Holdings Corporation February 2011 - October 2011
AT&T February 2008 - June 2009
IBM April 2000 - February 2008
Wiss, Janney, Elstner Associates, Inc. July 1997 - April 2000
Skills
TCP/IP, Software Documentation, Servers, Troubleshooting, Linux, Windows Server, Network Administration, Network Security, ITIL, Unix, Cisco Technologies, CCNA, Networking, Technical Support, Operating Systems, Wireless Networking, Routers, WAN, Network Architecture, Switches, Help Desk Support, DHCP, Network Design, Team Leadership, VoIP, Cisco IOS, Cisco Call Manager, Cross-functional Team...
Education
University of Phoenix 2004 — 2007
Bridget Amsden's Discover Financial Services Experience August 1999 - August 2008
Job Project Manager in Pro Services at Piracle now an AvidXchange company
Industry Financial Services
Experience
Piracle - now an AvidXchange company July 2015 - Present
Basic Research April 2013 - July 2015
PlanSource August 2012 - April 2013
Fidelity National Information Services March 2012 - August 2012
Ceridian Benefits Services April 2009 - February 2012
Centene Corporation September 2008 - April 2009
Discover Financial Services (Discover Card) August 1999 - August 2008
Discover Financial Services August 1999 - August 2008
Discover Financial 2003 - 2006
Skills
Accounts Payable, Accounts Receivable, Lotus Notes, Benefits Administration, MS Office Suite, Evolution1 software, SQL, Microsoft Office, Process Improvement, Vendor Management, Employee Benefits, Leadership, Payroll, Software Documentation, Budgets, Insurance, Call Centers, Training, Access, Business Analysis, Analysis, Human Resources, Data Analysis
Education
University of Phoenix 2003 — 2006
BS, Business Administration and Management, General
Piracle - now an AvidXchange company July 2015 - Present
Basic Research April 2013 - July 2015
PlanSource August 2012 - April 2013
Fidelity National Information Services March 2012 - August 2012
Ceridian Benefits Services April 2009 - February 2012
Centene Corporation September 2008 - April 2009
Discover Financial Services (Discover Card) August 1999 - August 2008
Discover Financial Services August 1999 - August 2008
Discover Financial 2003 - 2006
Skills
Accounts Payable, Accounts Receivable, Lotus Notes, Benefits Administration, MS Office Suite, Evolution1 software, SQL, Microsoft Office, Process Improvement, Vendor Management, Employee Benefits, Leadership, Payroll, Software Documentation, Budgets, Insurance, Call Centers, Training, Access, Business Analysis, Analysis, Human Resources, Data Analysis
Education
University of Phoenix 2003 — 2006
BS, Business Administration and Management, General
Teresa Rieger's Discover Financial Services Experience September 2005 - October 2006
Job Supervisor at Nelnet
Industry Financial Services
Experience
Nelnet December 2005 - Present
Discover Financial Services September 2005 - October 2006
Discover Financial Services September 1999 - September 2005
Education
University of Phoenix
Nelnet December 2005 - Present
Discover Financial Services September 2005 - October 2006
Discover Financial Services September 1999 - September 2005
Education
University of Phoenix
Aaron Snyder, MBA's Discover Financial Services Experience April 1997 - November 2005
Job Senior Call Center Leader
Industry Outsourcing/Offshoring
Experience
ACCENT Marketing March 2007 - Present
iBAHN November 2005 - March 2007
Discover Financial Services April 1997 - November 2005
Skills
Forecasting, Customer Service, Call Center, Workforce Management, ACD, Process Improvement, Call Center Development, Customer Experience, Contact Centers, Customer Satisfaction, Avaya, Operations Management, IEX, IVR, Vendor Management, Team Building, Performance Management, BPO, Team Leadership, Outsourcing, Sales, Inbound Marketing, Customer Retention, Call Centers, Employee Relations, Cross-functional Team..., Management, Telemarketing, Process Scheduler, Leadership, Time Management, Human Resources, System Administration, Quality Assurance, Recruiting, Training, Service Delivery, Telecommunications, Troubleshooting, Coaching, Call Routing, Technical Support, Account Management, Outsourcing Management, Workforce Planning, Software Documentation, Employee Training, CRM, Employee Engagement, Change Management
Education
Westminster College 2000 — 2003
MBA, Business Administration
University of Phoenix 1998 — 2000
BS, Business Administration
West Jordan 1993 — 1996
General
ACCENT Marketing March 2007 - Present
iBAHN November 2005 - March 2007
Discover Financial Services April 1997 - November 2005
Skills
Forecasting, Customer Service, Call Center, Workforce Management, ACD, Process Improvement, Call Center Development, Customer Experience, Contact Centers, Customer Satisfaction, Avaya, Operations Management, IEX, IVR, Vendor Management, Team Building, Performance Management, BPO, Team Leadership, Outsourcing, Sales, Inbound Marketing, Customer Retention, Call Centers, Employee Relations, Cross-functional Team..., Management, Telemarketing, Process Scheduler, Leadership, Time Management, Human Resources, System Administration, Quality Assurance, Recruiting, Training, Service Delivery, Telecommunications, Troubleshooting, Coaching, Call Routing, Technical Support, Account Management, Outsourcing Management, Workforce Planning, Software Documentation, Employee Training, CRM, Employee Engagement, Change Management
Education
Westminster College 2000 — 2003
MBA, Business Administration
University of Phoenix 1998 — 2000
BS, Business Administration
West Jordan 1993 — 1996
General
Seth Wynder, PHR, MBA's Discover Financial Services Experience March 2003 - August 2008
Job HR Manager of Integrations at Catholic Health Initiatives
Industry Human Resources
Experience
Catholic Health Initiatives June 2012 - Present
Dish Network January 2011 - July 2012
Comcast Cable August 2008 - January 2011
Discover Financial Services March 2003 - August 2008
Skills
HRIS, Human Resources, Employee Relations, Process Improvement, Onboarding, Organizational..., Team Management, Workforce Planning, Leadership, Deferred Compensation, Recruiting, Talent Management, Talent Acquisition, Employee Benefits, FMLA, Applicant Tracking..., Employee Engagement, Building Relationships, Performance Management, Succession Planning, College Recruiting, Benefits Administration, Call Centers, New Hire Orientations, Personnel Management, Technical Recruiting, HR Policies, Leadership Development, Labor Relations, Compensation & Benefit, Interviews, Conflict Resolution, Job Descriptions, Taleo, Hiring, Employee Training, Internet Recruiting, HR Consulting, Temporary Placement, Organizational..., PeopleSoft, Employment Law, Employee Handbooks, Payroll, Job Fairs
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
University of Phoenix 2006 — 2007
Bachelor's of Science, Business Management
Catholic Health Initiatives June 2012 - Present
Dish Network January 2011 - July 2012
Comcast Cable August 2008 - January 2011
Discover Financial Services March 2003 - August 2008
Skills
HRIS, Human Resources, Employee Relations, Process Improvement, Onboarding, Organizational..., Team Management, Workforce Planning, Leadership, Deferred Compensation, Recruiting, Talent Management, Talent Acquisition, Employee Benefits, FMLA, Applicant Tracking..., Employee Engagement, Building Relationships, Performance Management, Succession Planning, College Recruiting, Benefits Administration, Call Centers, New Hire Orientations, Personnel Management, Technical Recruiting, HR Policies, Leadership Development, Labor Relations, Compensation & Benefit, Interviews, Conflict Resolution, Job Descriptions, Taleo, Hiring, Employee Training, Internet Recruiting, HR Consulting, Temporary Placement, Organizational..., PeopleSoft, Employment Law, Employee Handbooks, Payroll, Job Fairs
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
University of Phoenix 2006 — 2007
Bachelor's of Science, Business Management
Jim Finn's Discover Financial Services Experience August 2011 - Present
Job Regional Director of Operations at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services August 2011 - Present
Discover February 2011 - August 2011
Discover December 2008 - January 2011
The Opportunity Foundation of America August 2003 - January 2011
Discover Financial Services, LLC December 2006 - December 2008
Discover Card March 1991 - November 2006
Skills
Call Center, Underwriting, Collections, Customer Service, Customer Experience, Customer Engagement, Business Strategy, People Development, Operations Management, Leadership, Team Leadership, Employee Recognition, Project Management, Call Centers, Business Analysis, Strategic Planning, Credit Cards, Credit, Analytics, Vendor Management, Team Building, Product Management, Recruiting, Relationship Management, Management, Business Process..., Financial Services, Marketing, Banking, Human Resources, Loans, Process Improvement, Risk Management, Training, Customer Retention, Executive Management, Sales Process, Cross-functional Team..., Business Process, Payments, Outsourcing, Coaching, Forecasting, Customer Satisfaction, Change Management, Performance Management, Portfolio Management, Customer Acquisition
Education
University of Phoenix 1993 — 1995
Incomplete, Business Management
Discover Financial Services August 2011 - Present
Discover February 2011 - August 2011
Discover December 2008 - January 2011
The Opportunity Foundation of America August 2003 - January 2011
Discover Financial Services, LLC December 2006 - December 2008
Discover Card March 1991 - November 2006
Skills
Call Center, Underwriting, Collections, Customer Service, Customer Experience, Customer Engagement, Business Strategy, People Development, Operations Management, Leadership, Team Leadership, Employee Recognition, Project Management, Call Centers, Business Analysis, Strategic Planning, Credit Cards, Credit, Analytics, Vendor Management, Team Building, Product Management, Recruiting, Relationship Management, Management, Business Process..., Financial Services, Marketing, Banking, Human Resources, Loans, Process Improvement, Risk Management, Training, Customer Retention, Executive Management, Sales Process, Cross-functional Team..., Business Process, Payments, Outsourcing, Coaching, Forecasting, Customer Satisfaction, Change Management, Performance Management, Portfolio Management, Customer Acquisition
Education
University of Phoenix 1993 — 1995
Incomplete, Business Management
Lisa Nations's Discover Financial Services Experience April 1990 - Present
Job at
Industry Banking
Experience
Discover Card July 2013 - Present
Discover Card June 2012 - Present
Discover Financial Services April 1990 - Present
Skills
Training, Talent Management, Coaching, Relationship Management, Team Building, Leadership Development, Project Management
Education
University of Phoenix 2001 — 2005
Discover Card July 2013 - Present
Discover Card June 2012 - Present
Discover Financial Services April 1990 - Present
Skills
Training, Talent Management, Coaching, Relationship Management, Team Building, Leadership Development, Project Management
Education
University of Phoenix 2001 — 2005
Connie Franco's Discover Financial Services Experience October 1991 - May 2006
Job Finance, customer service, collection, underwriting, call center management
Industry Financial Services
Experience
ADP May 2015 - Present
Select portfolio servicing November 2009 - June 2014
Diamond Designs and Precious Metals January 1982 - January 2010
Working Rx August 2006 - May 2007
Discover Financial Services October 1991 - May 2006
Discover Card 2000 - 2003
OC Tanner 1987 - 1991
Skills
Communication Skills, Business Analysis, Budgets, Analytics, Team Building, Vendor Management, Management, Sales, Team Leadership, Training, Analysis, Data Analysis, Change Management, Microsoft Office, Disaster Recovery, Credit Cards, Relationship Management, Financial Services, Customer Retention, Diamonds, Credit, Banking, Strategy, Team Management, Customer Experience, Leadership, Call Centers, Process Improvement, Customer Service, Coaching, Strategic Planning, Portfolio Management, Risk Management, Operations Management, Project Management
Education
University of Phoenix 2002 — 2007
Bachelor of Science-Dual Degree, Business Management and Marketing
ADP May 2015 - Present
Select portfolio servicing November 2009 - June 2014
Diamond Designs and Precious Metals January 1982 - January 2010
Working Rx August 2006 - May 2007
Discover Financial Services October 1991 - May 2006
Discover Card 2000 - 2003
OC Tanner 1987 - 1991
Skills
Communication Skills, Business Analysis, Budgets, Analytics, Team Building, Vendor Management, Management, Sales, Team Leadership, Training, Analysis, Data Analysis, Change Management, Microsoft Office, Disaster Recovery, Credit Cards, Relationship Management, Financial Services, Customer Retention, Diamonds, Credit, Banking, Strategy, Team Management, Customer Experience, Leadership, Call Centers, Process Improvement, Customer Service, Coaching, Strategic Planning, Portfolio Management, Risk Management, Operations Management, Project Management
Education
University of Phoenix 2002 — 2007
Bachelor of Science-Dual Degree, Business Management and Marketing
Joseph Cocanour's Discover Financial Services Experience April 2001 - September 2008
Job Director, InsureNOW Direct
Industry Insurance
Experience
Crump Life Insurance Services August 2011 - Present
New York Life October 2008 - August 2011
Discover Financial Services April 2001 - September 2008
Skills
Financial Services, Insurance, Business Analysis, Strategic Financial..., Access, Microsoft Excel, Finance, Project Management, Call Center, Term Life Insurance, Retirement Planning, Call Centers, Health Insurance, Sales, Life Insurance, Marketing, Business Development, Disability Insurance, New Business Development, Long Term Care Insurance, Project Planning, Retirement, Fixed Annuities, Small Business, Universal Life, Financial Planning
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business Marketing
Crump Life Insurance Services August 2011 - Present
New York Life October 2008 - August 2011
Discover Financial Services April 2001 - September 2008
Skills
Financial Services, Insurance, Business Analysis, Strategic Financial..., Access, Microsoft Excel, Finance, Project Management, Call Center, Term Life Insurance, Retirement Planning, Call Centers, Health Insurance, Sales, Life Insurance, Marketing, Business Development, Disability Insurance, New Business Development, Long Term Care Insurance, Project Planning, Retirement, Fixed Annuities, Small Business, Universal Life, Financial Planning
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business Marketing
Dave Paxton's Discover Financial Services Experience 1996 - 2007
Job Director of Instructional Design and Learning Technologies at Convergys
Industry Financial Services
Experience
Convergys December 2011 - Present
Chase April 2011 - December 2011
Dish Network March 2008 - May 2011
Discover Financial Services 1996 - 2007
Skills
Process Improvement, Training Delivery, Call Center, Performance Management, Coaching, Instructional Design, Instructional Technology, Training, Employee Training, Leadership Development, Leadership
Education
University of Phoenix 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Convergys December 2011 - Present
Chase April 2011 - December 2011
Dish Network March 2008 - May 2011
Discover Financial Services 1996 - 2007
Skills
Process Improvement, Training Delivery, Call Center, Performance Management, Coaching, Instructional Design, Instructional Technology, Training, Employee Training, Leadership Development, Leadership
Education
University of Phoenix 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Derek Sundberg's Discover Financial Services Experience March 1999 - January 2006
Job HR Generalist at Coventry Health Care
Industry Insurance
Experience
Coventry Health Care Account Specialist IIADPJanuary 2006 - November 2006
Discover Financial Services March 1999 - January 2006
Education
University of Phoenix 2002 — 2004
Coventry Health Care Account Specialist IIADPJanuary 2006 - November 2006
Discover Financial Services March 1999 - January 2006
Education
University of Phoenix 2002 — 2004
Pat Baer's Discover Financial Services Experience
Job Team Leader at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services
Skills
Call Center, Leadership, Credit Cards, Financial Services, Relationship Management, Customer Experience, Call Centers, Credit, Vendor Management, Customer Retention, Banking, Process Improvement, Coaching, Business Analysis, Customer Service, Analytics, Team Building, CRM
Education
University of Phoenix 1998 — 2002
Discover Financial Services
Skills
Call Center, Leadership, Credit Cards, Financial Services, Relationship Management, Customer Experience, Call Centers, Credit, Vendor Management, Customer Retention, Banking, Process Improvement, Coaching, Business Analysis, Customer Service, Analytics, Team Building, CRM
Education
University of Phoenix 1998 — 2002
Steven Strate's Discover Financial Services Experience 1999 - 2008
Job Operations Manager for CompHealth Locum Tenens
Industry Staffing and Recruiting
Experience
CompHealth August 2008 - Present
Discover Financial Services 1999 - 2008
Discover Card 1999 - 2008
Skills
Talent Acquisition, Applicant Tracking..., Temporary Placement, Coaching, Leadership, Recruiting, Sales Management, Staffing Services, Customer Service, Account Management, Performance Management, Temporary Staffing, Call Center, CRM, Vendor Management, Sourcing, Team Building, Employee Training, Internet Recruiting
Education
University of Phoenix 2004 — 2008
CompHealth August 2008 - Present
Discover Financial Services 1999 - 2008
Discover Card 1999 - 2008
Skills
Talent Acquisition, Applicant Tracking..., Temporary Placement, Coaching, Leadership, Recruiting, Sales Management, Staffing Services, Customer Service, Account Management, Performance Management, Temporary Staffing, Call Center, CRM, Vendor Management, Sourcing, Team Building, Employee Training, Internet Recruiting
Education
University of Phoenix 2004 — 2008
Sherril Cavaletto 480.338.5470's Discover Financial Services Experience 1985 - 2009
Job
Industry Real Estate
Experience
Berkshire Hathaway Home Services Arizona Properties October 2012 - Present
Referral Network of IL LLC October 2009 - Present
Bank of America Merchant Services October 2010 - December 2011
Discover Financial Services 1985 - 2009
Education
University of Phoenix
BS, Business Management
Western Illinois University
General Business
Berkshire Hathaway Home Services Arizona Properties October 2012 - Present
Referral Network of IL LLC October 2009 - Present
Bank of America Merchant Services October 2010 - December 2011
Discover Financial Services 1985 - 2009
Education
University of Phoenix
BS, Business Management
Western Illinois University
General Business
Lily Tsai's Discover Financial Services Experience April 2006 - December 2007
Job Business Systems Analyst III at CDK Global
Industry Automotive
Experience
CDK Global January 2008 - Present
Discover Financial Services April 2006 - December 2007
Abbott Laboratories May 2001 - December 2006
Motorola 1999 - 2001
Skills
Business Analysis, Software Project..., Account Management, Project Management, SDLC, Requirements Gathering, Visio, Integration, Requirements Analysis, SQL, Cognos, Data Warehousing, Web Development, Agile Methodologies, User Acceptance Testing, Mentoring, Offshore Software..., Change Control, Process Improvement, Process Engineering, Crystal Reports, Business Intelligence, Databases, Microsoft Office, Microsoft Sharepoint
Education
University of Phoenix 1997 — 1998
BS, Business/Information Systems
CDK Global January 2008 - Present
Discover Financial Services April 2006 - December 2007
Abbott Laboratories May 2001 - December 2006
Motorola 1999 - 2001
Skills
Business Analysis, Software Project..., Account Management, Project Management, SDLC, Requirements Gathering, Visio, Integration, Requirements Analysis, SQL, Cognos, Data Warehousing, Web Development, Agile Methodologies, User Acceptance Testing, Mentoring, Offshore Software..., Change Control, Process Improvement, Process Engineering, Crystal Reports, Business Intelligence, Databases, Microsoft Office, Microsoft Sharepoint
Education
University of Phoenix 1997 — 1998
BS, Business/Information Systems
Anne Elfering's Discover Financial Services Experience 1988 - 2010
Job Executive / Personal Assistant at Cancer Treatment Centers of America
Industry Hospital & Health Care
Experience
Cancer Treatment Centers of America August 2015 - Present
Maestro Healthcare Technology March 2014 - August 2015
Deublin Company May 2010 - March 2014
Deublin Company 2010 - 2014
Discover Financial Services 1988 - 2010
Discover Network March 2006 - May 2009
Discover Financial Services 1986 - 2009
Skills
Strategy, Human Resources, Team Building, Marketing, Management, New Business Development, Training, Contract Negotiation, Strategic Planning, Fundraising, Event Planning, Leadership, Process Improvement, Software Documentation, Sales
Education
University of Phoenix
Bachelors, Marketing
Cancer Treatment Centers of America August 2015 - Present
Maestro Healthcare Technology March 2014 - August 2015
Deublin Company May 2010 - March 2014
Deublin Company 2010 - 2014
Discover Financial Services 1988 - 2010
Discover Network March 2006 - May 2009
Discover Financial Services 1986 - 2009
Skills
Strategy, Human Resources, Team Building, Marketing, Management, New Business Development, Training, Contract Negotiation, Strategic Planning, Fundraising, Event Planning, Leadership, Process Improvement, Software Documentation, Sales
Education
University of Phoenix
Bachelors, Marketing
Victoria Reynolds-Greco's Discover Financial Services Experience Team LeaderDiscoverJanuary 1989 - September 1996
Job Production Manager at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services Team LeaderDiscoverJanuary 1989 - September 1996
Education
University of Phoenix
Business Administration
Discover Financial Services Team LeaderDiscoverJanuary 1989 - September 1996
Education
University of Phoenix
Business Administration
Sandy Tiller's Discover Financial Services Experience 1999 - July 2009
Job A training professional to partner with to identify and solve your development needs.
Industry Financial Services
Experience
Toyota Financial Services March 2011 - Present
Discover Financial Services 1999 - July 2009
Skills
Team Building, Performing, Management, Training, Leadership Development, Employee Engagement, Employee Training, Call Center, Performance Management, Workshop Facilitation, Training Delivery, Program Management, Leadership, Project Planning, Call Centers, Business Process..., Policy, Employee Benefits, Process Improvement, Succession Planning
Education
University of Phoenix 1995 — 1998
BA
Toyota Financial Services March 2011 - Present
Discover Financial Services 1999 - July 2009
Skills
Team Building, Performing, Management, Training, Leadership Development, Employee Engagement, Employee Training, Call Center, Performance Management, Workshop Facilitation, Training Delivery, Program Management, Leadership, Project Planning, Call Centers, Business Process..., Policy, Employee Benefits, Process Improvement, Succession Planning
Education
University of Phoenix 1995 — 1998
BA
Cindy Bruns's Discover Financial Services Experience July 2008 - July 2009
Job Director of Operations at Blatt, Hasenmiller, Leibsker & Moore
Industry Financial Services
Experience
Blatt, Hasenmiller, Leibsker & Moore December 2009 - Present
Blatt, Hasenmiller, Leibsker & Moore, LLC August 2009 - December 2009
Discover Financial Services July 2008 - July 2009
Discover Financial 1998 - 2008
Skills
Operations Management, Credit Cards, Management, Performance Management, Team Leadership, Call Centers, Customer Experience, Forecasting, Strategy, Training, Process Improvement, Business Process..., Leadership Development, Project Planning, Team Building, Coaching, Change Management, Finance, Leadership, Vendor Management, Outsourcing, Budgets, Risk Management, Banking, Project Management, Business Analysis, Six Sigma, Strategic Planning, Human Resources, Time Management, CRM, Executive Management, Data Analysis, Credit
Education
Villanova University 2009 — 2009
Project Managament
University of Phoenix 1997 — 1999
MBA, Business Administration
Blatt, Hasenmiller, Leibsker & Moore December 2009 - Present
Blatt, Hasenmiller, Leibsker & Moore, LLC August 2009 - December 2009
Discover Financial Services July 2008 - July 2009
Discover Financial 1998 - 2008
Skills
Operations Management, Credit Cards, Management, Performance Management, Team Leadership, Call Centers, Customer Experience, Forecasting, Strategy, Training, Process Improvement, Business Process..., Leadership Development, Project Planning, Team Building, Coaching, Change Management, Finance, Leadership, Vendor Management, Outsourcing, Budgets, Risk Management, Banking, Project Management, Business Analysis, Six Sigma, Strategic Planning, Human Resources, Time Management, CRM, Executive Management, Data Analysis, Credit
Education
Villanova University 2009 — 2009
Project Managament
University of Phoenix 1997 — 1999
MBA, Business Administration
Larry Zahn, CPP, CRT's Discover Financial Services Experience February 1990 - May 2006
Job Regional Security Manager at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance May 2006 - Present
Discover Financial Services February 1990 - May 2006
Skills
Visio, Private Investigations, Risk Assessment, Customer Service, Training, Program Management, Business Continuity, Physical Security, Leadership, Financial Risk, Vendor Management, Security Management, Security Audits, Risk Management, Process Improvement, Security, Strategic Planning, Project Management
Education
University of Phoenix
Business Information Systems
Nationwide Insurance May 2006 - Present
Discover Financial Services February 1990 - May 2006
Skills
Visio, Private Investigations, Risk Assessment, Customer Service, Training, Program Management, Business Continuity, Physical Security, Leadership, Financial Risk, Vendor Management, Security Management, Security Audits, Risk Management, Process Improvement, Security, Strategic Planning, Project Management
Education
University of Phoenix
Business Information Systems
Janna Garness, PHR's Discover Financial Services Experience 1998 - 2005
Job VP / HR Consultant at Wells Fargo
Industry Banking
Experience
Wells Fargo 2006 - Present
The Vanguard Group 2005 - 2006
Discover Financial Services 1998 - 2005
Bank One 1986 - 1998
Skills
Employee Engagement, Human Resources, Onboarding, Performance Management, Recruiting, Talent Acquisition, Talent Management
Education
University of Phoenix
BSBM, Human Resources
Wells Fargo 2006 - Present
The Vanguard Group 2005 - 2006
Discover Financial Services 1998 - 2005
Bank One 1986 - 1998
Skills
Employee Engagement, Human Resources, Onboarding, Performance Management, Recruiting, Talent Acquisition, Talent Management
Education
University of Phoenix
BSBM, Human Resources
Ben Nielson's Discover Financial Services Experience May 2005 - March 2011
Job Disability Advocate at G Barrie Nielson & Associates
Industry Individual & Family Services
Experience
G Barrie Nielson & Associates March 2011 - Present
Discover Financial Services May 2005 - March 2011
Caskets & More June 2004 - March 2005
Modus Media International 2000 - 2004
Skills
Strategic Planning, Customer Service, Microsoft Excel, Public Speaking, Team Leadership, Team Building, Teaching
Education
University of Phoenix-Utah Campus 2006 — 2008
Bachelor of Science, Business Finance
G Barrie Nielson & Associates March 2011 - Present
Discover Financial Services May 2005 - March 2011
Caskets & More June 2004 - March 2005
Modus Media International 2000 - 2004
Skills
Strategic Planning, Customer Service, Microsoft Excel, Public Speaking, Team Leadership, Team Building, Teaching
Education
University of Phoenix-Utah Campus 2006 — 2008
Bachelor of Science, Business Finance
Brian Hanly's Discover Financial Services Experience April 2011 - July 2014
Job Experienced Operations Manager
Industry Banking
Experience
Speed Commerce February 2015 - August 2015
Discover Financial Services April 2011 - July 2014
Affinion Group December 2007 - March 2008
Teleperformance, USA November 1999 - August 2007
Bank One November 1997 - November 1999
Skills
Management, Microsoft Office, Windows, Telecommunications, Troubleshooting, Communication, Presentations, Planning Advice, Workforce Management, Six Sigma, Data Analysis, Trend Analysis, Process Improvement, Procedure Development, Customer Service, CRM, Customer Satisfaction
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Project Management
University of Phoenix 2012 — 2015
Associate’s Degree, Accounting and Finance
St Francis DeSales High School 1993 — 1996
Diploma, General Studies
Speed Commerce February 2015 - August 2015
Discover Financial Services April 2011 - July 2014
Affinion Group December 2007 - March 2008
Teleperformance, USA November 1999 - August 2007
Bank One November 1997 - November 1999
Skills
Management, Microsoft Office, Windows, Telecommunications, Troubleshooting, Communication, Presentations, Planning Advice, Workforce Management, Six Sigma, Data Analysis, Trend Analysis, Process Improvement, Procedure Development, Customer Service, CRM, Customer Satisfaction
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Project Management
University of Phoenix 2012 — 2015
Associate’s Degree, Accounting and Finance
St Francis DeSales High School 1993 — 1996
Diploma, General Studies
Jared Peck's Discover Financial Services Experience July 2013 - Present
Job Information Systems Security
Industry Information Technology and Services
Experience
Discover Financial Services July 2013 - Present
Penzey's Spices September 2012 - June 2013
City of New Berlin January 2012 - August 2012
Solaris, Inc October 2010 - December 2011
Paratech Ambulance Service 2003 - December 2011
Big Bend-Vernon Fire Department 2002 - 2005
St Francis Hospital 2000 - 2002
Skills
Customer Service, Computer Hardware, Security, Microsoft Office, Healthcare, Windows Server, VoIP, Cisco Call Manager, Cisco Wireless, Cisco Routers, Network Administration, Troubleshooting, Networking, Linux, Windows, Active Directory, System Administration, Information Security, LAN-WAN, VPN, DHCP, DNS, Firewalls, SAN, Network Security, Infrastructure, Windows 7
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Information Technology - Security
University of Phoenix 2008 — 2010
Associate, Information Technology - Network Infrastructure
Discover Financial Services July 2013 - Present
Penzey's Spices September 2012 - June 2013
City of New Berlin January 2012 - August 2012
Solaris, Inc October 2010 - December 2011
Paratech Ambulance Service 2003 - December 2011
Big Bend-Vernon Fire Department 2002 - 2005
St Francis Hospital 2000 - 2002
Skills
Customer Service, Computer Hardware, Security, Microsoft Office, Healthcare, Windows Server, VoIP, Cisco Call Manager, Cisco Wireless, Cisco Routers, Network Administration, Troubleshooting, Networking, Linux, Windows, Active Directory, System Administration, Information Security, LAN-WAN, VPN, DHCP, DNS, Firewalls, SAN, Network Security, Infrastructure, Windows 7
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Information Technology - Security
University of Phoenix 2008 — 2010
Associate, Information Technology - Network Infrastructure
Amy Thorne's Discover Financial Services Experience August 2002 - January 2005
Job Senior Control Analysist at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase March 2014 - Present
JPMorgan Chase January 2013 - March 2014
United Blood Services 2010 - 2014
JP Morgan Chase February 2012 - January 2013
JPMorgan Chase 2009 - February 2012
Discover Financial Services August 2002 - January 2005
Skills
Risk Management, Risk Assessment, Financial Analysis, Internal Controls, Anti Money Laundering, Data Analysis, Operational Risk..., Bank Secrecy Act, USA PATRIOT Act, Financial Reporting, OFAC, Operations Management, Operational Risk, Six Sigma, Training, Process Improvement, Business Process..., Analysis, Finance, Outlook, Credit Cards, Banking, Customer Satisfaction, Internal Audit, Quality Assurance, Quality Control, FWIR, C3, Writing, Task Assignment, Leadership, Team Leadership, Peer Leadership, Dependable Team Player, Positive Team Player, Multi-line Phone, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Always Punctual, Friendly Personality, Enjoy New Challenges, Works well with a team, Fraud, Financial Risk, Risk Analysis, Payments, Credit, Team Building
Education
University of Phoenix
working towards BS in Criminal Justice
JPMorgan Chase March 2014 - Present
JPMorgan Chase January 2013 - March 2014
United Blood Services 2010 - 2014
JP Morgan Chase February 2012 - January 2013
JPMorgan Chase 2009 - February 2012
Discover Financial Services August 2002 - January 2005
Skills
Risk Management, Risk Assessment, Financial Analysis, Internal Controls, Anti Money Laundering, Data Analysis, Operational Risk..., Bank Secrecy Act, USA PATRIOT Act, Financial Reporting, OFAC, Operations Management, Operational Risk, Six Sigma, Training, Process Improvement, Business Process..., Analysis, Finance, Outlook, Credit Cards, Banking, Customer Satisfaction, Internal Audit, Quality Assurance, Quality Control, FWIR, C3, Writing, Task Assignment, Leadership, Team Leadership, Peer Leadership, Dependable Team Player, Positive Team Player, Multi-line Phone, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Always Punctual, Friendly Personality, Enjoy New Challenges, Works well with a team, Fraud, Financial Risk, Risk Analysis, Payments, Credit, Team Building
Education
University of Phoenix
working towards BS in Criminal Justice
Robert Griner's Discover Financial Services Experience April 2005 - May 2006
Job Senior Business Intelligence Architect at Concord Servicing Corporation
Industry Information Technology and Services
Experience
Concord Servicing Corporation November 2014 - Present
Concord Servicing Corporation April 2013 - November 2014
University of Phoenix October 2011 - April 2013
University of Phoenix September 2010 - September 2011
University of Phoenix March 2009 - October 2010
University of Phoenix October 2008 - March 2009
University of Phoenix June 2007 - October 2008
Discover Financial Services April 2005 - May 2006
Skills
Business Intelligence, Business Analysis, SQL, SSAS, SSAS Tabular, SSIS, SSRS, ETL, T-SQL, MDX, Data Analysis
Education
University of Phoenix 2008 — 2012
BSB/F, Business/Finance
Concord Servicing Corporation November 2014 - Present
Concord Servicing Corporation April 2013 - November 2014
University of Phoenix October 2011 - April 2013
University of Phoenix September 2010 - September 2011
University of Phoenix March 2009 - October 2010
University of Phoenix October 2008 - March 2009
University of Phoenix June 2007 - October 2008
Discover Financial Services April 2005 - May 2006
Skills
Business Intelligence, Business Analysis, SQL, SSAS, SSAS Tabular, SSIS, SSRS, ETL, T-SQL, MDX, Data Analysis
Education
University of Phoenix 2008 — 2012
BSB/F, Business/Finance
J.D. Williams, MPA's Discover Financial Services Experience January 2014 - November 2014
Job Job Seeker with a Natural Eagerness for Knowledge and Genuine Interest in Helping Others
Industry Financial Services
Experience
Community Properties of Ohio Management Services July 2015 - Present
Homeport February 2015 - July 2015
Discover Financial Services January 2014 - November 2014
Discover Financial Services April 2013 - January 2014
Discover Financial Services January 2013 - March 2013
Discover Financial Services May 2012 - January 2013
HandsOn Central Ohio November 2011 - May 2012
Wright State University January 2010 - March 2011
YMCA of Greater Dayton June 2010 - August 2010
American Humanics June 2009 - June 2010
Skills
Community Outreach, Non-profits, Public Speaking, Volunteer Management, Event Planning, Community Development, Leadership, Fundraising, Nonprofits, Time Management, Management, Customer Service, Microsoft Office, Program Development, Social Media, Research, PowerPoint, Leadership Development, Program Management, Microsoft Excel, Grant Writing
Education
University of Phoenix 2013 — 2015
Master of Public Administration (MPA), Public Administration
Wright State University 2006 — 2011
Bachelor of Arts (BA), Urban Affairs
Community Properties of Ohio Management Services July 2015 - Present
Homeport February 2015 - July 2015
Discover Financial Services January 2014 - November 2014
Discover Financial Services April 2013 - January 2014
Discover Financial Services January 2013 - March 2013
Discover Financial Services May 2012 - January 2013
HandsOn Central Ohio November 2011 - May 2012
Wright State University January 2010 - March 2011
YMCA of Greater Dayton June 2010 - August 2010
American Humanics June 2009 - June 2010
Skills
Community Outreach, Non-profits, Public Speaking, Volunteer Management, Event Planning, Community Development, Leadership, Fundraising, Nonprofits, Time Management, Management, Customer Service, Microsoft Office, Program Development, Social Media, Research, PowerPoint, Leadership Development, Program Management, Microsoft Excel, Grant Writing
Education
University of Phoenix 2013 — 2015
Master of Public Administration (MPA), Public Administration
Wright State University 2006 — 2011
Bachelor of Arts (BA), Urban Affairs
Derek Conver's Discover Financial Services Experience January 2005 - January 2011
Job Pre Bar Law School Graduate
Industry Law Practice
Experience
Garland Griffiths Knaupp January 2015 - May 2015
Ascione & Associates August 2013 - October 2014
Heritage Law Offices May 2013 - July 2013
4 th District Court April 2013 - May 2013
Intermountain Healthcare January 2011 - January 2012
Discover Financial Services January 2005 - January 2011
Skills
Budgets, Management, Strategic Planning, Litigation, Financial Analysis, Analysis, Finance
Education
J. Reuben Clark Law School, Brigham Young University 2012 — 2015
Juris Doctor
Goddard School of Business
Master of Accounting
University of Phoenix
Bachelor of Science, Accounting
Garland Griffiths Knaupp January 2015 - May 2015
Ascione & Associates August 2013 - October 2014
Heritage Law Offices May 2013 - July 2013
4 th District Court April 2013 - May 2013
Intermountain Healthcare January 2011 - January 2012
Discover Financial Services January 2005 - January 2011
Skills
Budgets, Management, Strategic Planning, Litigation, Financial Analysis, Analysis, Finance
Education
J. Reuben Clark Law School, Brigham Young University 2012 — 2015
Juris Doctor
Goddard School of Business
Master of Accounting
University of Phoenix
Bachelor of Science, Accounting
Rebecca Baarz's Discover Financial Services Experience September 1998 - October 2012
Job at
Industry Financial Services
Experience
Merrick Bank August 2015 - Present
Merrick Bank March 2014 - August 2015
First National Bank of Layton November 2012 - March 2014
Discover Financial Services September 1998 - October 2012
Skills
Banking, Credit, Customer Service, Financial Services, Management, Portfolio Management, Process Improvement, Relationship Management, Credit Cards, Coaching, Customer Experience, PowerPoint, Sales, Finance, Leadership, Risk Management
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Communications, 3.85
Merrick Bank August 2015 - Present
Merrick Bank March 2014 - August 2015
First National Bank of Layton November 2012 - March 2014
Discover Financial Services September 1998 - October 2012
Skills
Banking, Credit, Customer Service, Financial Services, Management, Portfolio Management, Process Improvement, Relationship Management, Credit Cards, Coaching, Customer Experience, PowerPoint, Sales, Finance, Leadership, Risk Management
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Communications, 3.85
Carl Michael Bjorlin, MBA, Doctoral Learner (PhD/IO)'s Discover Financial Services Experience November 2001 - July 2004
Job Chief Operating Officer at Venture Brothers, LLC
Industry Higher Education
Experience
Venture Brothers, LLC June 2011 - Present
Apollo Group October 2006 - Present
USAA June 2005 - April 2006
American Express September 2004 - June 2005
Discover Financial Services November 2001 - July 2004
Theater Works June 1991 - February 2001
Skills
Financial Analysis, Student Financial Aid, Leadership, PeopleSoft, Training, Coaching, Public Speaking, Retaining Customers, Adult Education, Campus, Staff Development, Higher Education, Student Affairs, Project Management, Finance, Business Strategy, Business Analysis, Marketing, Psychology, Career Development, Career Assessment, Customer Service, Customer Satisfaction, Customer Retention, Customer Escalation..., Customer Experience, Financial Reporting, Managerial Finance, Admissions, Actors, Microsoft Excel, Oracle, Exceptional People..., Internal Communications, Employee Engagement, Program Management, Management, CampusVue, Time Management, Policy, Employee Training, Community Outreach, Conflict Resolution, Critical Thinking, Resume Writing, Leadership Development, Organizational..., Career Counseling, E-Learning
Education
University of Phoenix 2012 — 2018
Doctor of Philosophy in Industrial/Organizational Psychology (Ph.D./IO), Industrial and Organizational Psychology
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science in Business with a concentration in Global Management (BSB/GBM), Global Business Management
Barry Goldwater High School 1998 — 2002
High School Diploma, International Baccalaureate
Venture Brothers, LLC June 2011 - Present
Apollo Group October 2006 - Present
USAA June 2005 - April 2006
American Express September 2004 - June 2005
Discover Financial Services November 2001 - July 2004
Theater Works June 1991 - February 2001
Skills
Financial Analysis, Student Financial Aid, Leadership, PeopleSoft, Training, Coaching, Public Speaking, Retaining Customers, Adult Education, Campus, Staff Development, Higher Education, Student Affairs, Project Management, Finance, Business Strategy, Business Analysis, Marketing, Psychology, Career Development, Career Assessment, Customer Service, Customer Satisfaction, Customer Retention, Customer Escalation..., Customer Experience, Financial Reporting, Managerial Finance, Admissions, Actors, Microsoft Excel, Oracle, Exceptional People..., Internal Communications, Employee Engagement, Program Management, Management, CampusVue, Time Management, Policy, Employee Training, Community Outreach, Conflict Resolution, Critical Thinking, Resume Writing, Leadership Development, Organizational..., Career Counseling, E-Learning
Education
University of Phoenix 2012 — 2018
Doctor of Philosophy in Industrial/Organizational Psychology (Ph.D./IO), Industrial and Organizational Psychology
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science in Business with a concentration in Global Management (BSB/GBM), Global Business Management
Barry Goldwater High School 1998 — 2002
High School Diploma, International Baccalaureate
Brian M. Moczynski's Discover Financial Services Experience December 2000 - January 2005
Job Director of Environmental Services HHS
Industry Hospital & Health Care
Experience
HHS - Hospital Housekeeping Systems July 2011 - Present
Enterprise Rent-A-Car November 2005 - April 2011
Discover Financial Services December 2000 - January 2005
United States Air Force September 1992 - December 2000
Skills
Operations Management, Leadership, Customer Service, Coaching, Team Building, Sales, Human Resources, Employee Relations, Budgets, Inventory Management, Process Scheduler, Leadership Development, Performance Management, Employee Training, Account Management, Hiring, Sales Management, Logistics, Hospitals, Process Improvement, Recruiting, Strategic Planning, CRM, Healthcare, Contract Negotiation, Cold Calling, P&L Management, Forecasting, Profit, Time Management, Negotiation, Inventory Control, Team Leadership, Payroll, Facilities Management, Income Statement, Customer Relations, Problem Solving, Budget Management, Excel, PowerPoint, Word, Microsoft Office, Scheduling, Administration, New Business Development, Retail, Laundry Services, Transporters, Start-ups
Education
University of Phoenix 2002 — 2002
NA, Business Management
Community College of the Air Force 1997 — 1999
USAF, Technical
Horlick High School 1989 — 1992
HS, High School
Horlick High School 1989 — 1992
University of Phoenix
Non degree, Business Management
HHS - Hospital Housekeeping Systems July 2011 - Present
Enterprise Rent-A-Car November 2005 - April 2011
Discover Financial Services December 2000 - January 2005
United States Air Force September 1992 - December 2000
Skills
Operations Management, Leadership, Customer Service, Coaching, Team Building, Sales, Human Resources, Employee Relations, Budgets, Inventory Management, Process Scheduler, Leadership Development, Performance Management, Employee Training, Account Management, Hiring, Sales Management, Logistics, Hospitals, Process Improvement, Recruiting, Strategic Planning, CRM, Healthcare, Contract Negotiation, Cold Calling, P&L Management, Forecasting, Profit, Time Management, Negotiation, Inventory Control, Team Leadership, Payroll, Facilities Management, Income Statement, Customer Relations, Problem Solving, Budget Management, Excel, PowerPoint, Word, Microsoft Office, Scheduling, Administration, New Business Development, Retail, Laundry Services, Transporters, Start-ups
Education
University of Phoenix 2002 — 2002
NA, Business Management
Community College of the Air Force 1997 — 1999
USAF, Technical
Horlick High School 1989 — 1992
HS, High School
Horlick High School 1989 — 1992
University of Phoenix
Non degree, Business Management
Carla Breck's Discover Financial Services Experience May 2000 - Present
Job Sr. Accting Spec / Operations Specialist at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services May 2000 - Present
Discover Financial Services March 1993 - Present
Skills
Banking, Credit Cards, Credit, Leadership, Loans, General Ledger, Financial Services, Call Centers, Risk Management, Payments, Accounting, Finance
Education
University of Phoenix 2002 — 2008
Associate's degree, Business Administration and Management, General, 3.97
Discover Financial Services May 2000 - Present
Discover Financial Services March 1993 - Present
Skills
Banking, Credit Cards, Credit, Leadership, Loans, General Ledger, Financial Services, Call Centers, Risk Management, Payments, Accounting, Finance
Education
University of Phoenix 2002 — 2008
Associate's degree, Business Administration and Management, General, 3.97
Patricia Kolle's Discover Financial Services Experience August 2012 - Present
Job Senior Associate/Project Manager at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services August 2012 - Present
Discover Financial Services November 2011 - August 2012
Discover Financial Services May 2002 - November 2011
Skills
Legal Research, Legal Writing, Corporate Law, Due Diligence, Litigation, Mergers & Acquisitions, Financial Services, Westlaw, Bankruptcy, Employment Law, Risk Management, Document Review, Lexis, Securities
Education
University of Phoenix 2008 — 2009
Masters, Business Administration and Management, General
Roosevelt University 1998 — 2004
Bachelor, Professional Studies
Discover Financial Services August 2012 - Present
Discover Financial Services November 2011 - August 2012
Discover Financial Services May 2002 - November 2011
Skills
Legal Research, Legal Writing, Corporate Law, Due Diligence, Litigation, Mergers & Acquisitions, Financial Services, Westlaw, Bankruptcy, Employment Law, Risk Management, Document Review, Lexis, Securities
Education
University of Phoenix 2008 — 2009
Masters, Business Administration and Management, General
Roosevelt University 1998 — 2004
Bachelor, Professional Studies
brandy curry's Discover Financial Services Experience August 2000 - September 2003
Job Student
Industry Environmental Services
Experience
American Electric Power 2007 - 2008
Discover Financial Services August 2000 - September 2003
Education
University of Phoenix
American Electric Power 2007 - 2008
Discover Financial Services August 2000 - September 2003
Education
University of Phoenix
Amy LeBaron's Discover Financial Services Experience June 2006 - October 2008
Job Director of Supply Chain at Ultradent Products, Inc.
Industry Consumer Goods
Experience
Ultradent Products, Inc. February 2015 - Present
Schiff Nutrition International April 2012 - Present
RB 2012 - 2015
RB 2012 - 2015
RB 2012 - 2015
Schiff Nutrition International October 2008 - April 2012
Discover Financial Services June 2006 - October 2008
Discover Financial Services November 1996 - June 2006
Skills
Cross-functional Team..., Supply Chain Management, Forecasting, Team Building, Inventory Management, Process Improvement, MRP, Lean Manufacturing, Customer Service, Supply Chain, Operations Management, Continuous Improvement, Logistics, Inventory Control, Manufacturing
Education
University of Phoenix 2004 — 2006
BS, Business Finance
Ultradent Products, Inc. February 2015 - Present
Schiff Nutrition International April 2012 - Present
RB 2012 - 2015
RB 2012 - 2015
RB 2012 - 2015
Schiff Nutrition International October 2008 - April 2012
Discover Financial Services June 2006 - October 2008
Discover Financial Services November 1996 - June 2006
Skills
Cross-functional Team..., Supply Chain Management, Forecasting, Team Building, Inventory Management, Process Improvement, MRP, Lean Manufacturing, Customer Service, Supply Chain, Operations Management, Continuous Improvement, Logistics, Inventory Control, Manufacturing
Education
University of Phoenix 2004 — 2006
BS, Business Finance
Jane Chen-King's Discover Financial Services Experience October 1994 - September 2004
Job Accountant at Salt Lake County
Industry Government Administration
Experience
Salt Lake County May 2007 - Present
PRGX September 2004 - May 2007
Discover Financial Services October 1994 - September 2004
Skills
Language Proficiency, Access, Auditing, Tax Accounting, ms word, ms excel, ms power point
Education
University of Phoenix 2000 — 2004
Master of Business Administration (M.B.A.), Accounting and Business/Management
California State University - Dominguez Hills 1990 — 1993
Bachelor of Science (BS), Accounting and Business/Management
Salt Lake County May 2007 - Present
PRGX September 2004 - May 2007
Discover Financial Services October 1994 - September 2004
Skills
Language Proficiency, Access, Auditing, Tax Accounting, ms word, ms excel, ms power point
Education
University of Phoenix 2000 — 2004
Master of Business Administration (M.B.A.), Accounting and Business/Management
California State University - Dominguez Hills 1990 — 1993
Bachelor of Science (BS), Accounting and Business/Management
Jenifer Dawes's Discover Financial Services Experience 1999 - 2011
Job Financial Services Professional
Industry Financial Services
Experience
Salt Lake County December 2014 - Present
E*TRADE Financial Corporation 2012 - March 2015
Etrade October 2012 - November 2014
Discover Financial Services 1999 - 2011
Skills
Customer Service, Financial Services, Credit Cards, Finance, Relationship Management, Retail Banking, PowerPoint, Banking, Credit, Financial Analysis, Investments, Leadership, Microsoft Word
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Finance, General
Salt Lake County December 2014 - Present
E*TRADE Financial Corporation 2012 - March 2015
Etrade October 2012 - November 2014
Discover Financial Services 1999 - 2011
Skills
Customer Service, Financial Services, Credit Cards, Finance, Relationship Management, Retail Banking, PowerPoint, Banking, Credit, Financial Analysis, Investments, Leadership, Microsoft Word
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Finance, General
J. Todd Hubbard's Discover Financial Services Experience November 2002 - January 2008
Job Quality Assurance Supervisor at ROI Solutions
Industry Information Technology and Services
Experience
ROI Solutions March 2013 - Present
ROI Solutions May 2012 - March 2013
MyAnswering.com January 2010 - September 2010
Discover Financial Services November 2002 - January 2008
Verizon Wireless 2008 - 2008
Skills
Quality Control, Microsoft Office, Databases, Account Management, Microsoft Excel, Outlook, Software Documentation, Project Management, Analysis, Customer Service, Troubleshooting, Data Analysis, Business Analysis, SQL, Marketing, Access, Microsoft Word, Social Media, Customer Satisfaction, Windows 7, Call Centers, PowerPoint, Windows 8
Education
University of Phoenix 2007 — 2008
Phoenix Institute of Technology 1990 — 1991
Architectural Drafting Certificate, Architectural Drafting
ROI Solutions March 2013 - Present
ROI Solutions May 2012 - March 2013
MyAnswering.com January 2010 - September 2010
Discover Financial Services November 2002 - January 2008
Verizon Wireless 2008 - 2008
Skills
Quality Control, Microsoft Office, Databases, Account Management, Microsoft Excel, Outlook, Software Documentation, Project Management, Analysis, Customer Service, Troubleshooting, Data Analysis, Business Analysis, SQL, Marketing, Access, Microsoft Word, Social Media, Customer Satisfaction, Windows 7, Call Centers, PowerPoint, Windows 8
Education
University of Phoenix 2007 — 2008
Phoenix Institute of Technology 1990 — 1991
Architectural Drafting Certificate, Architectural Drafting
Audra Jones's Discover Financial Services Experience
Job Database Specialist at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA)
Discover Financial Services
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA)
Lisa Rountree's Discover Financial Services Experience 1991 - 2012
Job Financial Services Professional
Industry Financial Services
Experience
Discover Financial Services 1991 - 2012
LaQuinta October 1984 - May 1993
Skills
Highly detail oriented, Administrative..., Communication, Data Entry, Loyal, Highly Reliable, Microsoft Excel, Microsoft Word, Work Ethic, PowerPoint, Access, Account Reconciliation, Telephone Skills
Education
University of Phoenix 2009 — 2010
Master's degree, Business Administration and Management, General
University of Phoenix 2005 — 2009
Bachelor of Science, Accounting
Discover Financial Services 1991 - 2012
LaQuinta October 1984 - May 1993
Skills
Highly detail oriented, Administrative..., Communication, Data Entry, Loyal, Highly Reliable, Microsoft Excel, Microsoft Word, Work Ethic, PowerPoint, Access, Account Reconciliation, Telephone Skills
Education
University of Phoenix 2009 — 2010
Master's degree, Business Administration and Management, General
University of Phoenix 2005 — 2009
Bachelor of Science, Accounting
Esai Valencia's Discover Financial Services Experience May 2008 - May 2009
Job engineer equipment operator at United States Marine Corps
Industry Military
Experience
United States Marine Corps July 2009 - Present
Discover Financial Services May 2008 - May 2009
Education
University of Phoenix 2007 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
United States Marine Corps July 2009 - Present
Discover Financial Services May 2008 - May 2009
Education
University of Phoenix 2007 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Jay Sprong's Discover Financial Services Experience February 1994 - November 2003
Job Executive Liaison Coordinator (Customer Service Department) at Macy's
Industry Financial Services
Experience
Macy's April 2015 - Present
Macy's May 2013 - April 2015
PSCU October 2012 - June 2013
LENSCO November 2005 - March 2011
TriVita April 2004 - November 2005
Discover Financial Services February 1994 - November 2003
Skills
Call Centers, Customer Service, Contact Centers, Business Decision Making, Business Ethics, Human Resources, Recruiting, Employee Relations, People Development, Microsoft Office, Project Management, Operating Budgets, Wholesale Operations, Retail Sales, Sales, Quality Assurance, Credit Cards, Time Management, Customer Experience, Customer Retention, Customer Satisfaction, Management, Performance Management, Process Improvement, Vendor Management, Training, Coaching, Employee Training, Team Building, Hiring, Operations Management, Leadership Development, CRM, Account Management
Education
University of Phoenix 1997 — 1999
Master of Arts (M.A.), Organizational Management
University of Phoenix 1995 — 1997
Bachelor of Science (B.S.), Business Management
Macy's April 2015 - Present
Macy's May 2013 - April 2015
PSCU October 2012 - June 2013
LENSCO November 2005 - March 2011
TriVita April 2004 - November 2005
Discover Financial Services February 1994 - November 2003
Skills
Call Centers, Customer Service, Contact Centers, Business Decision Making, Business Ethics, Human Resources, Recruiting, Employee Relations, People Development, Microsoft Office, Project Management, Operating Budgets, Wholesale Operations, Retail Sales, Sales, Quality Assurance, Credit Cards, Time Management, Customer Experience, Customer Retention, Customer Satisfaction, Management, Performance Management, Process Improvement, Vendor Management, Training, Coaching, Employee Training, Team Building, Hiring, Operations Management, Leadership Development, CRM, Account Management
Education
University of Phoenix 1997 — 1999
Master of Arts (M.A.), Organizational Management
University of Phoenix 1995 — 1997
Bachelor of Science (B.S.), Business Management
Seth Chhour's Discover Financial Services Experience September 2006 - April 2008
Job Business Systems Analyst at First Electronic Bank
Industry Banking
Experience
First Electronic Bank June 2010 - Present
First Electronic Bank April 2008 - June 2010
Discover Financial Services September 2006 - April 2008
Discover Financial Services September 2005 - September 2006
Skills
Analysis, Process Improvement, Finance, Team Leadership, Coaching, Auditing, Training, Management, Risk Management, Databases, Data Analysis, Microsoft Office, Banking, Financial Risk
Education
University of Phoenix 2003 — 2005
Bachelor of Science (B.S.), Accounting
First Electronic Bank June 2010 - Present
First Electronic Bank April 2008 - June 2010
Discover Financial Services September 2006 - April 2008
Discover Financial Services September 2005 - September 2006
Skills
Analysis, Process Improvement, Finance, Team Leadership, Coaching, Auditing, Training, Management, Risk Management, Databases, Data Analysis, Microsoft Office, Banking, Financial Risk
Education
University of Phoenix 2003 — 2005
Bachelor of Science (B.S.), Accounting
Jeffery Bowles's Discover Financial Services Experience March 2009 - January 2012
Job Legal Services Professional
Industry Legal Services
Experience
W.W.Recovery 2012 - 2013
Discover Financial Services March 2009 - January 2012
Skills
Security
Education
University of Phoenix 1988 — 1991
Master's degree, Business Administration and Management, General
W.W.Recovery 2012 - 2013
Discover Financial Services March 2009 - January 2012
Skills
Security
Education
University of Phoenix 1988 — 1991
Master's degree, Business Administration and Management, General
LaTrisha Cantella's Discover Financial Services Experience June 1996 - May 2007
Job Sr. Director, Global Payments & Fraud Detection at Go Daddy
Industry Internet
Experience
Go Daddy May 2007 - Present
Discover Financial Services June 1996 - May 2007
Skills
Leadership, E-commerce, Product Management, Analytics, Training, Strategy, Vendor Management, Start-ups, CRM, Account Management, Business Development, Strategic Partnerships, Business Analysis
Education
University of Phoenix 2006 — 2007
Bachelor of Science (BS), Business Management, GPA 3.92
Western International University 2005 — 2006
Associate of Arts (AA), Accounting, GPA 3.91
University of Phoenix 2004 — 2006
Associate of Arts (AA), General Studies, GPA 3.96
Go Daddy May 2007 - Present
Discover Financial Services June 1996 - May 2007
Skills
Leadership, E-commerce, Product Management, Analytics, Training, Strategy, Vendor Management, Start-ups, CRM, Account Management, Business Development, Strategic Partnerships, Business Analysis
Education
University of Phoenix 2006 — 2007
Bachelor of Science (BS), Business Management, GPA 3.92
Western International University 2005 — 2006
Associate of Arts (AA), Accounting, GPA 3.91
University of Phoenix 2004 — 2006
Associate of Arts (AA), General Studies, GPA 3.96
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
USAA
Charles Schwab
Ameriprise Financial Services, Inc.