First Data Corporation
Industry: Financial services company
DescriptionHeadquarters: Atlanta, Georgia, United States Founded: 1971 Subsidiaries: First Data, CardConnect Corp., Clover Network,
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First Data Corporation Employees
Emdeon 2014 - Present
Madison Advisors 2013 - 2013
O'Neil Data 2011 - 2013
Fiserv 2004 - 2010
WebMD 2003 - 2004
DST Output 1998 - 2002
First Data Corporation 1980 - 1998
US Navy 1975 - 1979
Skills
Digital Printing, Print Management, Direct Sales, B2B, Variable Data Printing, Color Printing, ADF
Education
De Anza College 1979 — 1984
Computer Science
Solar Turbines 2012 - 2013
First Data Corporation November 2004 - January 2009
Blue Water Pawn & Gun January 1997 - February 2004
Skills
Payroll, Leadership, Management, Time Management, Bilingual-English/Spanis..., Microsoft Office, QuickBooks, Data Entry, Ten Key, Self-motivated Team..., Multi Tasking, Highly detail oriented, Bookkeeping, Customer Service, Document Management, Document Review, Documentations
Education
University of the Incarnate Word 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration
Del Mar College
Associate of Arts (A.A.), Accounting and Business/Management
First Data Corporation March 2014 - Present
ACI Worldwide December 2011 - February 2013
ACI Worldwide February 2009 - February 2012
First Data Resources July 2007 - February 2009
First Data Resources May 2002 - July 2007
First Data Corporation May 1999 - May 2002
First Data Corporation October 1997 - May 1999
Andersen Consulting April 1997 - October 1997
First Data Corporation May 1995 - April 1997
Skills
Team Leadership, Leadership, Management, Process Improvement, Team Management, Project Planning, Program Management, Project Management, Software Development, Project Portfolio..., Software Project..., SDLC, Risk Management, Requirements Analysis, Change Management, Integration, Strategy, Quality Assurance, Product Development, Resource Management
Education
Creighton University 1998 — 2001
Master of Science in Information Technology Management
University of Nebraska at Kearney 1991 — 1995
Bachelor of Science, Business Management Information Systems
Pier 1 Imports December 2013 - January 2014
First Data Corporation January 2012 - April 2012
CVS Caremark Corporation 2012 - 2012
Skills
Customer Service, Classroom, Microsoft Word, Social Networking, PowerPoint, Research, Technical Writing, Writing, YouTube, Youth Work
Education
Del Mar College 2012 — 2018
Menzies Aviation January 2014 - Present
Silver Airways April 2012 - January 2014
First Data Corporation January 2011 - March 2012
American Airlines February 2007 - January 2009
American Airlines April 2005 - February 2007
American Airlines March 2004 - April 2005
American Airlines June 2003 - March 2004
American Airlines June 1996 - June 2003
Skills
Aviation, Airlines, Microsoft Office, Aircraft, Customer Service, Microsoft Excel, Project Management, Flights, Strategic Planning, Microsoft Word, Negotiation, Airports, PowerPoint, Change Management, Aerospace, Management, Training, Leadership, Human Resources, Analysis, Operations Management, Process Improvement, Team Building, Charter, Project Planning, Team Leadership, Employee Relations, Aviation Security, Airport Management, Recruiting, Performance Management, Coaching, Flight Safety, Airline Management, Commercial Aviation, Leadership Development, Organizational..., Forecasting, IATA, Risk Assessment, Security, Team Management, Business Analysis, Time Management, Vendor Management, Sabre, New Business Development, Event Management, Ground Handling, Cross-functional Team...
Education
Del Mar College 1991 — 1993
Richard King High School 1988 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
First Data Corporation September 2014 - Present
Panera Bread Catering May 2014 - September 2014
Fredericks, Peebles, & Morgan LLP May 2014 - June 2014
McDonald's Corporation November 2012 - May 2014
Fuddruckers July 2009 - October 2012
Fraser Stryker PC LLO June 2010 - July 2011
Creighton University Student Support Services August 2009 - April 2011
Skills
Customer Service, Event Planning, Data Entry, Management, Coaching, PowerPoint, Microsoft Excel, Microsoft Word, Research, Public Relations, Marketing, Access, Accounting, Employee Training, Time Management, Creative Writing, Promotions, Articles, Presentation Development, JMP, Childcare
Education
Creighton University's Heider College of Business 2009 — 2014
Bachelor's Degree, Marketing/Marketing Management, General
Northwest High School 2005 — 2009
High School Diploma, General Studies
First Data Corporation April 2015 - Present
ADT November 2014 - April 2015
hibu - Yellowbook 2003 - July 2014
Printco Printing (Treasure Chest, TC Advertising) September 1983 - March 2001
Skills
Advertising, B2B, Account Management, Lead Generation, Social Media Marketing, Online Advertising, SEM, Management, Direct Mail, Sales Management, New Business Development, Marketing Strategy
Education
Davenport University
Business/Commerce, General
Belding High School
High School
First Data Corporation October 1995 - Present
JAGBIDZ.com 2010 - 2013
D & R Homes LLC 2008 - 2012
Skills
B2B, CRM, Product Management, Cross-functional Team..., Email Marketing, Entrepreneurship, Networking, Online Advertising, SaaS, Sales Process, Solution Selling, Telecommunications, Salesforce.com, Marketing, Leadership, Customer Service, Sales, Public Speaking, Strategic Planning, Management, Team Building, Microsoft Office, Marketing Strategy
Education
Del Mar College 1994 — 1996
Business Administration, Management and Operations
First Data Corporation November 2013 - Present
Transform Fitness Studio January 2015 - Present
First Data Corporation November 2011 - November 2013
First Data Corporation January 2010 - April 2012
Plug and Play Tech Center April 2009 - December 2009
Visa Inc. July 2004 - March 2009
MasterCard International June 2002 - June 2004
MasterCard International June 2000 - June 2002
MasterCard International January 1997 - June 2000
Marakon Associates September 1993 - January 1997
Skills
Product Management, Mergers, Cross-functional Team..., Enterprise Risk..., Pricing, Credit Cards, Mobile Payments, Merchant Acquiring, Strategic Planning, Corporate Finance, International Economics, Payments, Corporate FP&A, Business Development, Strategic Partnerships, Executive Management, Mergers & Acquisitions, E-commerce, Start-ups, Management Consulting, Innovation, Mobile Commerce, Strategy, Leadership, Corporate Development, Management, Project Planning, Risk Management, P&L Management, Financial Services, Business Strategy, Finance, Financial Analysis, Venture Capital, Banking
Education
University of Pennsylvania - The Wharton School 1991 — 1993
MBA
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1990 — 1992
MA
Dartmouth College
BA
Children's Hospital & Medical Center - Omaha September 2015 - Present
University of Nebraska Medical Center January 2014 - September 2015
The University of Iowa Health Care July 2004 - January 2014
First Data Corporation July 1996 - July 2000
Skills
Psychiatry, Child Psychiatry, Medical Education, Board Certified, Inpatient, Mental Health, Healthcare Management, Healthcare Information...
Education
Dartmouth College 2012 — 2014
Masters of Health Care Delivery Science
University of Nebraska Medical Center 2000 — 2004
Doctor of Medicine (MD)
University of Nebraska at Omaha 1992 — 1996
Bachelor's degree, English Language and Literature, General
Boys Town May 2011 - Present
Douglas County Democratic Party May 2013 - June 2014
Green Plains Renewable Energy December 2010 - March 2011
First Data Corporation October 1995 - August 2010
Skills
Legal Writing, Human Resources, Analysis, Strategic Planning, Licensing, Contract Negotiation, Employment Law, Employee Benefits, Due Diligence, Legal Compliance, Research, Corporate Governance, Mergers & Acquisitions, Corporate Law, Privacy Law, Litigation, Joint Ventures, Legal Assistance, Legal Research
Education
Creighton University School of Law 2004 — 2009
JD, Law
Northwest High
Santander Consumer USA Inc. June 2014 - Present
Citi March 2013 - June 2014
Citi February 2010 - March 2013
Citi May 2005 - February 2010
Citi February 2004 - May 2005
Citi September 2003 - February 2004
Citi June 2000 - June 2003
First Data Corporation January 1999 - June 2000
First Data Corporation January 1998 - January 1999
ChoicePoint 1996 - 1998
Skills
People Management,..., Legal, Risk, and..., Capacity Planning and..., Human Resources..., Call Center Development..., Mortgage Servicing, Credit Card Servicing, Project Governance, MHA Directive Compliance, SCRA, FLSA, FDCPA, REG..., Fraud Prevention..., Debt Collection..., Customer Service..., Operations Management, Strategic Planning and..., Product Development, Product Management, Project Planning and..., Cross-functional Team..., Senior Management..., Proficient in Word,..., Business Analysis, Business Reporting, Cultural Awareness, Managing Deadlines, Leading Organizational..., Leading Diverse Teams, Career Development, Legal Compliance, Employment Law, Corporate Law, Contract Management, Managing Partner..., Financial Risk..., Loss Mitigation, Net Credit Loss..., Work from Home..., Integrity, ethics,..., Strong written and..., 15 years of management..., Negotiation Skills, Strong organization and..., Ability to work with..., High Reliability, Credit Cards, Risk Management, Negotiation, Banking, Call Centers, Leadership
Education
Creighton University School of Law 1992 — 1995
Doctor of Law (JD), Law
Creighton University 1987 — 1991
Bachelor of Arts (B.A.), Philosophy
Jesuit Preparatory School of Dallas 1984 — 1987
High School Diploma, High School Diploma
College of Saint Benedict and Saint John’s University July 2014 - Present
Dakota Wesleyan University June 2012 - August 2014
Bon Homme School District January 2012 - May 2012
The University of South Dakota September 2011 - December 2011
Stream Global Services August 2010 - December 2010
First Data Corporation May 2010 - August 2010
Wind Cave National Park May 2005 - August 2009
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Outlook, Event Planning, Research, Teaching, Teamwork, Leadership, Office Administration, Leadership Development, Strong Interest..., Career Counseling, Project Coordination, Interviews, Program Development, Higher Education, Student Development, Student Affairs
Education
The University of South Dakota 2010 — 2012
Master of Arts (M.A.), Counseling & Psychology in Education
Dakota Wesleyan University 2006 — 2010
Bachelor of Arts (B.A.), Psychology
First Data Corporation August 2014 - Present
First Data Corporation May 2011 - August 2014
First Data Corporation July 2010 - May 2011
First Data Corporation, subsidiary First Data Voice Services September 2005 - July 2010
First Data Corporation, subsidiary First Data Voice Services March 2003 - September 2005
First Data Corporation, subsidiary Call Interactive May 1999 - March 2003
Skills
Call Center, IVR, Contract Negotiation, Purchasing, Customer Interaction, Vendor Management, Business Analysis, Process Improvement, Credit Cards, Product Management, Outsourcing, Account Management, Relationship Management, Project Management, Payment Card Processing, Debit Cards, Visio, Payments, Team Leadership, Strategic Planning, Cross-functional Team..., SDLC, Risk Management, Call Centers, Cards, Team Building, Change Management, Business Process..., Financial Services, Banking, Software Project..., CRM, Electronic Payments, Analysis, Program Management, Payment Systems, Mobile Payments, Analytics, Requirements Analysis, Strategy, Project Portfolio..., Acquiring, IT Management, E-payments, PMO, Integration, Management, Leadership, Sales, Code of Ethics
Education
Creighton University 1997 — 2000
MBA, Management
University of Nebraska-Lincoln 1991 — 1995
Food Science & Technology, Science
Home December 2007 - Present
First Data Corporation October 2006 - December 2007
First Data Corporation April 2004 - October 2006
First Data Corporation July 2003 - April 2004
First Data Corporation February 2000 - July 2003
Skills
Real Estate, Financial Analysis, Strategic Planning, Microsoft Excel, PowerPoint, Team Leadership, Supervising, Human Resources, Call Center
Education
University of Florida - Warrington College Of Business 2010 — 2013
Bachelor's degree, General Business
Daytona Beach Community College 2008 — 2010
Associate's degree, Business/Commerce, General
Navy Army Community Credit Union April 2012 - Present
Baker Hughes 2014 - 2014
Baker Hughes 2014 - 2014
ITT Exelis December 2010 - April 2012
DRS 2011 - 2011
American Bank, N.A. December 2004 - December 2010
First Data Corporation July 2003 - December 2004
Skills
Security+, Network Administration, Windows 7, Windows Server, Cisco Technologies, Microsoft Certified..., Windows Server 2008, MCSE, CCNA, Microsoft, Cisco, ITIL, Network Design, Microsoft Technologies, XenClient, Checkpoint Security, Cisco Call Manager, Network Engineering, Server Administration, Video Conferencing, Polycom, Tandberg, Citrix, Websense, Solarwinds, VMware, Switches, VMware ESX, Servers, WAN, Group Policy, Active Directory, Security, Networking, Firewalls, VPN, Technical Support
Education
CALALLEN HIGH SCHOOL 1997 — 2001
Del Mar College
First Data Corporation 2014 - 2014
Citi October 2010 - October 2013
HSBC 2007 - 2010
Police Athletic League of Wilmington December 2005 - December 2006
Boys & Girls Clubs of Delaware 1990 - 1997
Skills
Program Management, Business Analysis, Project Management, PMO, Project Delivery, Project Implementations, SDLC, SharePoint, Requirements Gathering, Requirements Analysis, Business Requirements, Business Process, Project Portfolio..., Vendor Management, Risk Management, Process Improvement, Business Process..., Global Delivery, Strategic Planning, CRM, Governance, Service Delivery, Resource Management, Management Consulting, Data Center, PMP, IT Strategy, Leadership, Public Speaking, Customer Service, Leadership Development, Microsoft Office, Strategy, Team Building
Education
Middle Tennessee State University 1978 — 1980
Bachelor's Degree, Biology/Biological Sciences, General
Cumberland University 1976 — 1978
Bachelor of Science (BS), Biology, General
Myself July 2013 - Present
Currently in early retirement January 2013 - Present
Federated Investors 2012 - 2013
Hewlett Packard July 2008 - July 2012
First Data Corporation July 1997 - August 2007
International Computer Network April 1994 - July 1997
Skills
Unix, HP-UX, C, COBOL, Microfocus COBOL, SQL, Embedded SQL, TACL, FTP, HP NonStop, SDLC, Software Development, Systems Analysis, Testing, User Acceptance Testing, Integration, AIX, Solaris, Software Documentation, Operating Systems, Programming, Oracle, Requirements Analysis, DB2, Disaster Recovery, Quality Assurance, Enterprise Architecture, Databases, High Availability, Software Project..., SOA, Servers, ITIL, Agile Methodologies, Data Center, IBM Mainframe, Virtualization, Solution Architecture, Program Management, Unix Shell Scripting, Test Planning, Visio, TCP/IP, Data Warehousing, Database Design, System Architecture, TSO, Business Analysis, Management
Education
Delaware Valley College 2005 — 2005
Classes, Computer Science
Gwynedd-Mercy College 1979 — 1982
Bachelor of Science (B.S.), Computer Based Business Systems
Udemy Online course
First Data Corporation September 2013 - Present
SAC Federal Credit Union December 2012 - Present
Delta Real Estate Portfolio May 2012 - August 2012
College Works Painting December 2010 - October 2011
Skills
Exceptional project..., Analytic Problem Solving, Collaborative Innovation, PowerPoint, Microsoft Word, Organizational..., Employee Training, Outlook, SharePoint, Track-It, Social Media Marketing, Social Networking, Customer Service, Leadership, Project Management, Analysis, Time Management, Customer Satisfaction, Project Planning, Marketing, Social Media, Microsoft Excel, Troubleshooting
Education
University of Nebraska at Omaha 2010 — 2013
Bachelor of Science Business Administration (BSBA), Management, Marketing, and Human Resources
Dana College 2008 — 2010
Bennington
Nestle USA April 2006 - Present
First Data Corporation October 2005 - February 2006
AON June 2004 - August 2004
Shell Philippines July 2002 - August 2004
Nestle Philippines April 1999 - June 2002
Nestle Philippines September 1998 - March 1999
Nestle Philippines January 1998 - September 1998
Nestle Philippines July 1997 - December 1997
Nestle Philippines March 1995 - June 1997
Skills
Account Management, Key Account Development, Consumer Products, Competitive Analysis, Sales Presentations, Key Account Management, PowerPoint, Forecasting, Business Strategy, FMCG, IRI, Market Planning, Marketing Management, Sales, Sales Management, Marketing Strategy
Education
St. Mary's College of California 2011 — 2012
MBA, Business Administration
De La Salle University 1991 — 1994
Bachelors, Marketing
GE Energy February 2011 - Present
Lineage Power Corporation May 2010 - March 2011
Citadel Compliance Group LLC March 2008 - May 2010
Affiliated Computer Services September 2004 - March 2008
First Data Corporation 1993 - 2004
Lozier Corporation April 1990 - April 1993
Dixon & Dixon PC August 1987 - May 1990
US Court of Appeals 8th Circuit August 1986 - July 1987
Nebraska Supreme Court August 1985 - July 1986
Education
Creighton University School of Law 1982 — 1985
Juris Doctor, Law
University of Nebraska at Omaha 1979 — 1982
BA, English
TiVo June 2012 - Present
Apple Inc. April 2008 - June 2012
MoreLand Associates 2006 - 2008
WLG 2005 - 2006
Adobe Systems 1999 - 2005
Truevision February 1998 - February 1999
First Data Corporation January 1997 - February 1998
Lightspeed Interactive March 1996 - January 1997
KTVU January 1995 - January 1997
Skills
Black Box Testing, Real Estate Investment, Computer Maintenance, Financial Planning, Marketing Strategy, Video Production, Broadcast Television, eBay, Strategic Financial..., Software Quality..., Investment Properties, Test Automation, iOS, Quality Assurance, Testing, Mac, Final Cut Pro, Test Planning, Test Cases, Digital Video, User Experience, Regression Testing, Management, Agile Methodologies, Software Development, Mobile Applications, Scrum
Education
San Francisco State University 1994 — 1997
BA, Broadcasting and Communications
De Anza College 1992 — 1994
AA, General Education
Los Gatos High School 1987 — 1991
N/A, General HighSchool
Coverall West Michigan September 2014 - Present
Farmers Insurance Group of Companies April 2012 - September 2014
Safety Products 2011 - 2011
AIG March 2006 - September 2009
Gannett 2004 - 2006
First Data Corporation 2002 - 2003
Gannett Media Technologies International 2001 - 2002
Kellogg Company 1987 - 2000
RadioShack 1977 - 1987
Skills
Marketing, Leadership, Sales, Sales Management, Advertising, Budgets, Insurance, Cold Calling, Customer Service, Product Development, Training, Human Resources, Selling, Property & Casualty..., Account Management, Coaching, Team Building, Strategic Planning, Management, Employee Benefits, Microsoft Excel, Online Advertising, B2B, New Business Development, Customer Retention, Small Business, Time Management, Networking, Marketing Strategy, Direct Sales, Sales Process, Business Development, Salesforce.com
Education
Davenport University 2000 — 2002
Bachelor, Marketing
NCMIC February 2007 - Present
Newtek Business Services 2002 - 2007
Universal Savings Bank 1992 - 2000
First Data Corporation January 1986 - September 1991
Skills
Credit Card Processing, Electronic Payments, E-commerce, Business Analysis, Credit Cards, Account Management, Mobile Payments, E-payments, Payment Card Processing, Vendor Management, Payment Systems, Payments, Merchant Services, Strategy, ACH, Portfolio Management, Banking, Executive Management, Operational Risk, PCI DSS, Debit Cards, Payment Gateways, Mobile Commerce, Strategic Planning
Education
University of Nebraska-Lincoln 1980 — 1984
Bachelor of Arts, Eduction
Dana College 1978 — 1979
Business Administration and Management, General
First Data Corporation October 2010 - Present
First Data Corporation 2007 - 2010
First Data Corporation 2006 - 2007
Pay By Touch 2005 - 2006
First Data Corporation 2004 - 2004
Concord Electronic Fleet Services 2002 - 2004
Buypass Corporation 1997 - 1999
Skills
Electronic Payments, Relationship Management, Merchant Services, Strategic Alliances, Debit Cards, Credit Cards, Gift Cards, Mobile Payments, Petroleum and...
Education
Denison University 1990 — 1994
Bachelor's Degree, History
The Guardian Life Insurance Company of America May 2014 - Present
Raiffeisen Bank August 2012 - December 2013
First Data Corporation January 2010 - October 2012
First Data Corporation January 2009 - January 2010
Syssitia B.V. September 2007 - December 2008
Skills
PMP, ITIL, PRINCE2, Software Project..., Finance, Credit Cards, Payments, EMV, Debit Cards, Requirements Analysis, Business Analysis, Financial Risk, Retail Banking, Project Management, Project Portfolio..., Risk Management, PMO, Payment Systems, Banking
Education
University of Warsaw 2005 — 2010
M.A., e-Business
Technical University of Lodz 2002 — 2007
M.Sc, Telecomunications and Computer Science
Technical University of Denmark 2005 — 2005
Telecomunications and Computer Science
First Data Corporation July 2015 - Present
TASQ Technology March 2014 - Present
TASQ Technology September 2013 - March 2014
TASQ Technology October 2012 - September 2013
TASQ TECHNOLOGY (SUBSIDIARY OF FIRST DATA) October 2005 - October 2012
TASQ Technology September 2004 - October 2005
TASQ Technology October 2001 - September 2004
Hewlett-Packard January 1999 - January 2001
Skills
Merchant Services, Payment Card Processing, Payment Gateways, Electronic Payments, Mobile Payments, Acquiring, Account Management, POS, Debit Cards, Credit Cards, Payment Systems, Call Center, Salesforce.com, Relationship Management, Payments, Strategic Partnerships, System Administration, Portfolio Management, Transaction Processing, Sales, Management, Project Management, Strategy, Training, Business Requirements, Vendor Management, E-commerce, Call Centers, Banking, Financial Services, Customer Retention, Credit, Payment Industry, E-payments, EMV
Education
De Anza College
CIGNA January 2012 - Present
BNY Mellon August 2004 - January 2012
PNC Investments (formerly PFPC Inc.) March 2007 - July 2010
PFPC August 2004 - March 2007
First Data Corporation November 2003 - August 2004
Contemporary Staffing Solutions May 2003 - November 2003
Skills
PeopleSoft, Management, Employee Engagement, Lotus Notes, Administration, Event Management, Event Planning, Teamwork, Time Management, Training
Education
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2007
Human Resource Management
Orleans Technical Institute 2003 — 2005
Court Reporting/Closed Captioning
First Data Corporation January 2007 - Present
Electronic Payment Services June 1998 - June 2006
Computer Associates (CA) June 1990 - June 1998
Applied Data Research May 1987 - June 1990
NVIP May 1984 - May 1987
Education
Delaware Technical and Community College-Owens 1995 — 1997
Computer Science
Penn State University
Computer Science
First Data March 2012 - Present
First Data November 2009 - March 2012
First Data Corporation April 1978 - July 2011
First Data Corporation November 2006 - March 2009
First Data Resources 2001 - 2003
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Debit Cards, Credit Cards, Payment Systems, Transaction Processing, Cards, Payments, Mobile Payments, Payment Industry, Acquiring, Strategic Partnerships, E-payments, Product Management, Banking, E-commerce, Salesforce.com, Product Development, PCI DSS, ACH, Payment Gateways, Vendor Management, Relationship Management, Financial Services, Business Development, Mobile Commerce, SaaS, Gift Cards, Process Improvement, Loyalty Programs, Smart Cards, Strategy, Business Analysis, Executive Management, Strategic Leadership, Fraud, SDLC, Program Management, Risk Management
Education
Creighton University 1996 — 2000
Management Informtion Systems
Visa, Inc. 2015 - Present
Wells Fargo Bank 2014 - 2015
eBIW.com 2013 - 2015
Bank of the West/ BNP Paribas Group 2012 - 2013
SVB Financial Group 2010 - 2011
Wells Fargo Bank 2010 - 2010
Zenius Solutions, Inc. 2009 - 2010
Visa Inc. 2000 - 2009
First Data Corporation 1997 - 2000
MFS Communications Co., Global Resources Ltd. and People's Natural Gas 1994 - 1997
Skills
Business Strategy, Product Development, Product Management, Team Building, Strategic Partnerships, New Business Development, Program Management, Debit Cards, Credit Cards, Mobile Payments, Payment Systems, NFC, Leadership, Cross-functional Team..., Team Leadership, Team Management, Staff Development, Coaching, Product Marketing, Software Project..., Commercial Banking, Payment Cards, Payment Industry, Smart Cards, Commercial Cards, EMV, Merchant Services, Management, Vendor Management, Start-ups, E-payments, Business Development, Strategy, Payment Card Processing, Banking, Integration, Transaction Processing, Cards, Acquiring, Financial Services, Business Planning, Electronic Payments, Relationship Management, Executive Management, Project Management, Portfolio Management, Mobile Devices, Innovation, Payments
Education
University of Nebraska at Omaha
MS
University of Nebraska at Omaha
MBA
Delhi University
M.Sc
First Data Corporation April 2015 - Present
Bank of America May 2011 - April 2015
Bank of America Merrill Lynch August 2007 - May 2011
Fidelity Investments June 2003 - August 2007
Skills
Data Warehousing, Production Support, Prime Brokerage, Market Data, Trading Systems, Investment Banking, Capital Markets, Electronic Trading, Fixed Income, Hedge Funds, Trading, Derivatives, Credit Cards, Strategic Planning, Quantitative Analytics, Big Data, Hadoop, System Architecture, Enterprise Architecture, IT Outsourcing, Offshore Management, Offshore Software..., Trading System..., SDLC, DB2, Informatica, PL/SQL, Subversion, Sybase, SQL, Perl, Microsoft SQL Server, Business Objects, Vendor Management, Enterprise Software
Education
Delaware State University 2011 — 2013
MBA, Finance and Operations Management
Florida Hospital Memorial Medical Center & Florida Hospital Oceanside March 2015 - Present
American Geriatric Care Group March 2014 - Present
B. Anderson Company August 2013 - October 2013
Indigo Manor March 2011 - April 2013
Halifax Health November 2000 - February 2009
Commercial Coverage, Inc. June 2000 - July 2000
First Data Corporation August 1998 - December 1998
Skills
Computer proficiency, Swift and accurate..., Organized, Attention to detail, Problem solving, Quick learner, Creative, Skilled Artist and..., Phlebotomy, BLS, Meditech, EKG, Healthcare, Vital Signs, Medical Terminology, CPR Certified, Hospitals, HIPAA
Education
Spruce Creek High School 1994 — 1998
High school diploma, Marine Biology and Biological Oceanography
Daytona College
Biology, General
NCR Corporation 2010 - Present
First Fidelity - CompuCredit 2006 - 2009
General Electric 2001 - 2006
First Data Corporation 1994 - 2001
Skills
Management, Analysis, Project Management, Leadership, Call Centers, Six Sigma, Process Improvement, Access, Finance, Operational Excellence
Education
Georgia State University 1989 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dekalb Community College 1988 — 1989
Global Green Insurance January 2009 - Present
Allstate December 2006 - December 2008
First Data Corporation April 1996 - July 2006
Skills
Management, Risk Management, Customer Service, Process Improvement, Sales, Insurance, Financial Services, Team Building, Marketing, Banking, Finance, Public Speaking, Program Management, Financial Analysis, Project Management, Leadership, Health Insurance, Leadership Development, Time Management, Strategic Planning, Credit, Payments, Coaching, Workers Compensation, Analysis
Education
Missouri Baptist University 1988 — 1990
BS, Education
Culver Stockton College 1986 — 1987
eHawaii.gov October 2012 - Present
Argo Group International Holdings, Ltd. January 2009 - December 2011
Dreamray May 2006 - December 2008
First Data Corporation May 2003 - April 2006
PricewaterhouseCoopers February 2001 - January 2003
The Scooter Store February 1999 - June 2000
Maxwell Management January 1997 - February 1998
Skills
Agile Project Management, Certified Scrum Master..., Project Management, Business Analysis, SQL, Risk Management, Analysis, Business Process..., Leadership, Finance, Microsoft Office, Financial Analysis, Forecasting, Management, Strategy, Auditing, Software Documentation, Financial Risk, Internal Controls, Databases, Portfolio Management, Internal Audit, Sarbanes-Oxley Act, Data Warehousing, Corporate Finance, Valuation, Atlassian JIRA, Confluence, Software Project..., Agile Methodologies, Process Improvement, Vendor Management
Education
D'Amore-McKim School of Business at Northeastern University 2001 — 2002
MBA, Business Administration
Northeastern University - Graduate School of Business Administration 2001 — 2002
MA, Accounting
University of Alabama 1994 — 2000
BS, Finance, Computer Science
FutureMarket Teleservices, Inc March 1995 - Present
First Data Corporation August 2004 - June 2008
Skills
Communication, Public Relations, Teaching, Team Leadership, Training
Education
Massey Business College 1982 — 1983
Data Processing, 3.8
Del Mar College 1978 — 1981
Associate’s Degree, Sociology, 3.8
Southeastern Academy 1979 — 1980
Tourism and Travel Services Management, 3,8
W.B. Ray High School 1975 — 1978
High School, Basics, 3.8
First Data Corporation April 2015 - Present
Anovia Payments July 2013 - April 2015
Switch Commerce December 2012 - July 2013
Trinity Merchant Group 2010 - 2012
Skills
Portfolio Management, Finance, Salesforce.com, Credit, Loss Mitigation, Financial Services, Account Management, Negotiation, Customer Retention, Lead Generation, Merchant Services, Relationship Management, Payment Card Processing, Microsoft Excel, Leadership, Sales, Customer Service, Sales Management
Education
Logsdon Seminary 2015 — 2019
Master of Divinity (M.Div.), Pastoral Ministry
Dallas Baptist University 2012 — 2015
Bachelor of Arts and Sciences, Christian Ministries
Mid-America Christian University 2010 — 2012
Arts and Ethics
First Data Corporation May 2015 - Present
Amazon November 2012 - May 2015
Amazon October 2011 - November 2012
GreyStone Power Corporation May 2010 - October 2011
Avaya January 2008 - March 2010
Avaya January 2006 - January 2008
Avaya January 2005 - January 2007
Skills
Operations Management, Six Sigma, Problem Solving, Change Management, Team Building, Cross-functional Team..., Ariba, Data Analysis, Call Center Development, Kaizen Leadership, TQM, Motivational Speaking, ERP, Customer Service, Accounts Receivable, Quality Assurance, Workforce Management, Management, Sales Operations, Leadership, Call Centers, Training, Telecommunications, Business Development, Process Improvement, Customer Satisfaction, Sales, Project Planning, Employee Training, E-commerce, Customer Retention, New Business Development, Vendor Management, Strategy, Networking, Customer Experience, Analysis, Team Leadership, Continuous Improvement, Business Process..., B2B, Outsourcing, Performance Management, Program Management, Time Management, Team Management, CRM, Account Management, Business Analysis, Project Management
Education
WGU Washington 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Cumberland University 1998 — 2003
Bachelor's degree, History
1 Hotels February 2015 - Present
First Data Corporation April 2013 - March 2015
United Collection Bureau Inc. 2009 - 2013
Skills
Microsoft Excel, Team Building, Customer Service, Leadership, Management, Microsoft Word, Negotiation, Budgets, Training, Team Leadership, Process Improvement, Coaching, Customer Satisfaction, Call Centers, Public Speaking, Account Management, Operations Management, Outlook, Marketing, Accounts Receivable, New Business Development, Research, Financial Analysis, Project Management, Forecasting, Social Media, Accounting, Analysis, Risk Management, Finance, Credit, Event Planning, Banking, Team Management, Business Strategy, Customer Retention, Marketing Strategy, Data Entry, Strategy, Accounts Payable, Invoicing, Financial Reporting
Education
CUNY New York City College of Technology 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Fred Loya Insurance March 2015 - Present
TPCIGA June 2013 - July 2014
USAA April 2009 - June 2013
Coventry Health Care, an Aetna Company September 2008 - April 2009
Wachovia Securities Financial Network April 2008 - September 2008
UHC Medical InformaticsCompuGroup Holding July 2006 - April 2008
Humana Inc. June 2006 - June 2006
First Data Corporation August 2004 - July 2005
Skills
Litigation, Insurance, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, English, Windows, Public Speaking, Financial Analysis, JavaScript, Coaching, Public Relations, Claim, Liability, Subrogation, Healthcare, Medicare, Risk Management, Mediation, Property, Medical Records, Negotiation, Arbitration, Accident, Workers Compensation, Medical Billing, Data Entry, Medical Coding, Litigation Management, Investments, Data Analysis, Hospitals, Mortgage Lending
Education
Abitration Forums, Inc. 2015 — 2015
Arbitrator, Arbitration
CPRC 2014 — 2014
Certification, First Aid & CPR
Kaplan 2009 — 2009
Property Casualty & Surety License, Insurance
Del Mar College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Surgical Technology/Technologist
Texas State Technical College Waco 1998 — 2000
Engineer's degree, Electrical and Electronics Engineering
Corpus Christi Symphony Orchestra 2015 - Present
Corpus Christi Symphony Orchestra November 2014 - August 2015
First Data Corporation January 2001 - November 2013
Skills
Marketing Communications, Social Networking, Event Management, Events Coordination, Customer Service, Data Entry, Management, Event Planning, Editing, Box Office Management, Microsoft Word, Microsoft Excel, WordPress, Volunteer Management, Seat Advisor, Music, Call Center Tech..., Technical Support, Strategic Planning, Public Relations, Social Media, Nonprofits, Social Media Marketing, Fundraising, PowerPoint, Microsoft Office
Education
Del Mar College
Health Information Technology
My Home Child Care September 2011 - Present
American Eldercare 2007 - 2011
Cogent Healthcare November 2005 - October 2007
First Data Corporation January 2002 - January 2005
Skills
Patient Safety, Nursing, Healthcare, Hospitals, Healthcare Management, HIPAA, BLS, Medical Terminology, Inpatient, Clinical Research, CPR Certified, Medical Records
Education
Daytona State College
Vocational Certificate, Nurses Aide
Cablevision July 2011 - April 2015
ATAX Franchise, Inc. August 2008 - June 2011
Pitney Bowes January 2008 - August 2008
First Data Corporation February 2006 - October 2007
Skills
Technical Support, Call Centers, Customer Service, Sales, Customer Experience, Data Entry, Customer Satisfaction, Customer Retention, HTML, CSS, Account Management, Troubleshooting, Management, Bilingual Communications, Office Equipment, Process Improvement, Communication
Education
CUNY Hostos Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.9 GPA
Codecademy
HTML & CSS
First Data Corporation April 2013 - Present
VirtuCall Inc. September 2012 - April 2013
Jitindera Architects September 2006 - July 2012
Pearson Government Solutions June 2005 - July 2006
Coral Ltd. October 2004 - June 2005
Jitindera Architects February 1998 - September 2004
Skills
Project Management, Interior Design, Construction, Residential Homes, Residential, Commerical, Scope Management, Project Planning, Change Management, Budget Monitoring, Time Management, Change Control, Leadership, Quality Control, Sales, Rennovation, Concept Design, Space planning, Finish, Kitchen Concepts, Washroom Concepts, Furnishings, Custom Furniture, Finish Selections, Flooring, Custom Draperies, Wall Decor, Lighting Design..., Accessory Selection, Working Drawings, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, AutoCAD, 3D Studio Max, Illustrator, Outlook, Internet, Multimedia, Photoshop, Space Planning
Education
University of Toronto
Foundations of Project Management, Honors
IEC School of Art and Fashion
Interior Design Advanced Diploma
Delhi University 1994 — 1997
Bachelor’s Degree in Commerce (Hons)
Exterior-Interiors Private Limited
Diploma in Interior Design
Arena Multimedia
AutoCAD, 3DS Max, Illustrator & Photoshop
Southern Stone Communictions February 2015 - Present
Morbitzer Communities Inc May 2014 - Present
Halifax Health February 2013 - March 2014
Black Crow Media June 2003 - February 2013
City of Daytona Beach October 1998 - October 2002
First Data Corporation January 2002 - July 2002
Carrabba's Italian Grill June 1997 - June 1999
Fazoli's Restaurant Management, LLC January 1995 - January 1998
Skills
Radio, Sound, Social Media Marketing, Recording, Social Media, Public Relations, Advertising, Social Networking, Event Planning, Event Management, Broadcast, Marketing Communications, Voice Over, Radio Host, Creative Writing, Entertainment, Video Production, Music Production, Radio Broadcasting, Final Cut Pro, Television, Copywriting, Adobe Audition
Education
Daytona Beach Community College 1995 — 1999
Associate of Science (A.S.), Hospitality Mgmt
First Data Corporation April 2003 - Present
OPEX Corporation January 1999 - April 2003
Northrop Grumman Corporation May 1998 - May 1999
Skills
Data Center, Disaster Recovery, Servers, Software Installation, Technical Support, Unix, Solaris, Troubleshooting, Hardware, RF, Electro-mechanical, Networking, Testing
Education
Cypress College 1995 — 1997
charles burnett
PNC February 2014 - Present
Bank of America July 2013 - February 2014
PNC May 2012 - July 2013
First Data Corporation October 2010 - May 2012
American Equity Mortgage September 2008 - October 2010
Echelon Home Loans 2006 - 2008
Ameriquest Capital Group February 2003 - September 2006
Skills
Financial Services, Banking, Mortgage Lending, Mortgage Banking, Consultative Sales..., Merchant Services, Merchant Banking, Merchant Card Processing, Consumer Lending, Residential Mortgages, Loan Origination, Credit, Relationship Management, Credit Cards, B2B, Commercial Lending, Credit Analysis, Small Business Lending, Refinance, Cross Selling
Education
Delgado Community College 1998 — 2000
Business Administration and Management, General
LSU 1997 — 1998
First Data Corporation November 2000 - Present
Skills
Cross-functional Team...
Education
Dallas Baptist University 2003 — 2009
Master's degree, Management/Psychology/Organizational Management
First Data Corporation 1999 - Present
Skills
Hadoop, Impala, Cloudera, Yarn, HDFS, Hive, Cassandra, HBase, Solution Architecture, Enterprise Architecture, Big Data, SQL, Management
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2011
MBA, International Management and Entrepreneurship
Bellevue University 2006 — 2007
Bachelor of Science, Information Technology
Annamalai University 1993 — 1995
Master of Science, Physics
MDT Hindu College 1990 — 1993
Bachelor of science, Physics
Entravision Communications July 2013 - July 2014
Entravision Communications September 2010 - April 2011
Producciones Nueva T.V. January 2009 - February 2010
C.A. Riven January 2009 - February 2010
Entravision Communications August 2007 - December 2008
First Data Corporation July 2003 - November 2007
Entravision Communications August 2006 - August 2007
Del Mar College May 2005 - August 2006
Skills
Media Relations, Journalism, Marketing, Public Relations, Video Production, Video Editing, Social Media Marketing, Media Production, Broadcast Journalism, Sales, Customer Service, News Writing, Event Planning, Promotions, Advertising, Bilingual, Broadcast, Facebook, Copywriting, Social Networking, Digital Media, Social Media
Education
Del Mar College 2003 — 2006
Associate of Arts (AA), Radio and Television, Advertising and Public Relations and Journalism
Del Mar College 2003 — 2006
Associate of Arts (AA), Public Relations, Advertising, and Applied Communication
GEE Inc./Kite Pharma Inc./J2 Global/IXIA Inc./Fox Studios/Walt Disney/Paramount Pictures/Warner Bros March 2011 - Present
DineEquity, Inc. (Owner of Applebee and IHOP Restautants, Worldwide) January 2008 - March 2011
Health Net Inc. January 2005 - January 2008
Capstone Turbine Corporation/ Mercury Media June 2002 - January 2005
Lowry's Inc. ( Construction Business) January 2000 - May 2002
First Data Corporation September 1997 - August 1999
Skills
Variance Analysis, Sarbanes-Oxley Act, General Ledger, Financial Reporting, Account Reconciliation, Accounting, Financial Analysis, Internal Controls, Financial Statements, Fixed Assets, Auditing, Accounts Receivable, Consolidation, Accounts Payable, Budgets, SEC filings, GAAP, PeopleSoft, Managerial Finance, Internal Audit, Analysis, Essbase, Access, JD Edwards, Journal Entries, SAP, Accruals, Fixed Asset Management, Hyperion Enterprise, Sarbanes-Oxley, Cash Flow, Cost Accounting, US GAAP, Financials, Financial Audits, External Audit, Revenue Recognition, SAP R/3, Pivot Tables, Income Statement, Inventory Valuation, Hyperion, SEC reporting, SOX, Month End Close, Lawson, Navasion Financials, PBC Listings, SAP Business One, QuickBooks
Education
State Board of Accountancy, CA 2001 — 2002
CPA, Accounting and Finance, 4.00
The Institute of Chartered Accountants of India 1981 — 1985
Chartered Accountant, Advanced Accounting, Auditing, Cost Accounting, Financial Management, Business Law etc., 4.00
Delhi University
B.S. Accounting, Accounting and Finance, 4.00
SMG/CenturyLink Center September 2014 - Present
Huntsville Stars January 2014 - September 2014
First Data Corporation October 2010 - December 2013
Caravel Academy June 2013 - November 2013
Wilmington Blue Rocks April 2013 - September 2013
Skills
Event Planning, Quick Changeover, Management, Customer Service, Event Management, Marketing, Sales, Budgets, Social Networking, Microsoft Excel, Microsoft Office, Arenas, Stadiums, Sports, Leadership, Sports Management, Sports Marketing
Education
Wilmington University 2010 — 2014
Bachelor's Degree, Sports Management
Delaware State University 2009 — 2010
Computer Science
GE September 2014 - Present
Hewlett-Packard November 2013 - July 2014
Dell October 2009 - May 2013
Vignette Corporation February 2007 - October 2009
Total System Services, Inc. November 2005 - February 2007
Texas Guaranteed Student Loan Corporation May 2003 - November 2005
First Data Corporation June 2000 - May 2003
Werner Enterprises May 1999 - June 2000
First American Title August 1992 - March 1996
Skills
Contract Negotiation, Software Licensing, IP Ownership Issues, Computer Hardware, Procurement, Cross-functional Team..., Public Law, Corporate Law, Intellectual Property, Licensing, Mergers
Education
Creighton University School of Law
Doctor of Law (JD)
University of Wisconsin-Madison
Bachelor of Arts (BA), English Literature
First Data Corporation March 2014 - Present
Hill and Partners Inc. July 2011 - September 2013
Nimlok MA December 2004 - July 2011
Champion Exposition Services June 1995 - 2004
Tufts Health Plan 1993 - 1994
Skills
Trade Shows, Marketing Communications, Integrated Marketing, Event Management, Marketing, Lead Generation, Account Management, Sales, Social Media, Marketing Strategy, Strategic Planning, Advertising, B2B, Email Marketing, Digital Marketing, Direct Marketing, Event Planning, Marketing Management, New Business Development, Online Advertising, Online Marketing, Product Marketing, Public Relations, Salesforce.com, Social Media Marketing
Education
Curry College 1994 — 1995
BS, Communication and Design
Northeastern University 1991 — 1994
First Data Corporation November 2013 - Present
Albert Decker Consulting, LLC January 2002 - Present
Skills
Enterprise Architecture, Security, Software Engineering, Business Intelligence, Information Assurance, Business Transformation, Databases, Infrastructure, Change Management, Software Development..., SDLC, SOA, Federal Enterprise..., Integration, Program Management, Data Modeling, Business Architecture, IT Strategy, Enterprise Software, System Architecture, Disaster Recovery, Requirements Analysis, Architecture, Data Center, Oracle, Software Documentation, Microsoft SQL Server, Linux, Database Design, Testing, Software Project..., IT Management, Cloud Computing, Software Development, Unix, Analysis, Agile Methodologies, Strategy, Telecommunications, Consulting, Solution Architecture, Business Process, Technical Architecture, PMP, ITIL, Information Security
Education
Harvard University 2006 — 2011
Information Technology
Strayer University
MBA, Professional Studies
Excelsior College 2001 — 2002
BS, Computer Informaiton Systems
Daytona Beach Community College 1986 — 1989
AS, Computer Systems
Mutual of Omaha January 2015 - Present
Mutual of Omaha February 2014 - January 2015
First Data Corporation June 2012 - February 2014
Quantum Workplace August 2011 - April 2012
American Century Investments May 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Financial Analysis, Access, Data Analysis, Project Management, Process Improvement, Microsoft Word, Customer Service, Leadership, Sales
Education
Creighton University 2008 — 2012
BSBA, Finance
Rockhurst High School 2004 — 2008
Self-employed January 2007 - Present
First Data Corporation May 2006 - August 2007
Utilities Commission New Smyrna Beach FL December 2003 - October 2005
ZCorum Inc. November 1999 - April 2003
Skills
Computer Hardware and..., CompTIA A+ Certification, WordPress, Windows & Mac operating..., Peripherals, Virus Removal, Internet Troubleshooting, Wireless Networking, Ethernet Networking, Computer Skills Tutoring, Help Desk Support, Wordpress Website..., Ethernet, Computer Hardware, Troubleshooting, Networking, Operating Systems, Software Installation, Computer Repair, CompTIA A+
Education
Daytona State College 2006 — 2007
Computer Systems Networking and Telecommunications
Georgia Southwestern State University 1985 — 1988
Teacher Certification, Special Education and Teaching
The University of Georgia 1980 — 1983
Bachelor of Arts (BA), Psychology
David Lipscomb University 1978 — 1979
Core Curriculum
Members 1st Credit Union December 2014 - Present
Forever 21 November 2014 - January 2015
San Antonio Parks Foundation February 2014 - October 2014
Rodriguez & Moretzsohn, PLLC October 2013 - December 2013
Raul Torres for State Comptroller September 2013 - October 2013
Evan's Chiropractic January 2006 - October 2013
Canyon Golf Market July 2012 - September 2012
First Data Corporation September 2009 - September 2010
Skills
Bilingual-English/Spanis..., Software, Microsoft Office, Communication Skills, Great Personality, Organization, Positive Can-do Attitude, Cash Flow, Looked After Children, Customer Service, Data Entry, Filing, Highly detail oriented, Nonprofits, Program Management, Telephone Skills, Time Management
Education
University of the Incarnate Word 2014 — 2015
Master of Administrative Arts, Communication and Media Studies
St. Mary's University 2011 — 2013
Bachelor of Arts (B.A.), Spanish Language and Literature
Universidad de Alcalá 2012 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
Del Mar College 2009 — 2010
Associate's degree, Spanish Language and Literature
The University of Texas at San Antonio 2008 — 2009
Bachelor of Science (B.S.), Biology, General
Moody High School 2004 — 2008
Incarnate Word Academy
Local Billing Company June 2015 - Present
Synergy Billing Solutions March 2014 - April 2014
Bookkeeper June 2006 - March 2014
Florida Hospital Memorial Medical Center & Florida Hospital Oceanside November 2010 - June 2011
Liberty National April 2007 - October 2007
First Data Corporation September 2005 - July 2007
Skills
Medical Billing, Accounts Receivable, Medical Coding, Outlook, Healthcare, Customer Service, Microsoft Word, Microsoft Office, Event Planning, Healthcare Management, PowerPoint, Data Entry, Recruiting, Medical Terminology, Administration, Budgets, CPT, Filing, HIPAA, Hospitals, ICD-9, Invoicing, Marketing, Medicaid, Medical Records, Medicare, Office Management, Process Scheduler, Revenue Cycle, Sales, Spreadsheets
Education
Daytona College 2012 — 2013
Certification, Medical Billing and Coding, Completed with a B average.
University of Phoenix 2008 — 2011
Associate, Healthcare Administration
Advanced Technology Center-DBCC 2002 — 2003
High School
Atlantic High School 2001 — 2003
Graduated, Diploma
Caliber Patient Care December 2014 - Present
FTD January 2011 - November 2014
First Data August 2008 - August 2010
First Data Corporation May 2006 - August 2008
First Data Corporation December 2002 - May 2006
Del Mar College September 2003 - December 2005
First Data Corporation September 2000 - December 2002
First Data Corporation August 1999 - September 2000
First Data Corporation September 1998 - August 1999
City of Corpus Christi March 1993 - November 1995
Skills
Instructional Design, Call Center, Leadership Development, Change Management, Process Improvement, Training, Vendor Management, Leadership, Organizational..., Call Centers, Employee Training, Management, Coaching, Quality Assurance, Strategy, Business Process..., Team Leadership, Performance Management, Outsourcing, Talent Management, Customer Satisfaction, Project Management, CRM, Start-ups, Strategic Planning, Program Management, Six Sigma, Software Documentation, Analysis, Customer Experience, Succession Planning, Strategic Partnerships, Team Building, Staff Development, Business Process, Performance Improvement, Analytics, Operations Management, Time Management, Employee Engagement, Executive Management
Education
University of North Texas 2006 — 2014
PhD, Applied Tech, Performance Improvement/Business
Texas A&M University-Corpus Christi 2001 — 2003
MS, Training & Development
Texas A&M University-Corpus Christi 1997 — 1998
BA, Communications/PR
Texas A&M University 1996 — 1997
Del Mar College 1994 — 1996
AA, Journalism
King HS
Shannon
Vector Consulting August 2015 - Present
First Data Corporation August 2013 - November 2013
County of San Diego February 2008 - July 2013
County of San Diego September 2004 - January 2008
CalWIN January 2006 - June 2006
CalWIN February 2003 - November 2005
Bank of America August 1990 - February 1992
Skills
Program Management, Policy Analysis, Business Analysis, Program Evaluation, Management, Project Planning, Project Management, Program Development, Analysis, Data Analysis, Government, Business Process..., MS Project, Policy, Public Policy, Public Speaking, Research, Social Services, Software Project..., Training, User Acceptance Testing, Access, Agile & Waterfall..., Branch Banking, Case Managment, Change Management, ClearQuest, Community Outreach, Culture Change, Customer Service, HP Exstream, IV&V, Leadership, Microsoft Dynamics CRM, Microsoft Office, Microsoft Excel, Numara Footprints, Process Improvement, Quality Assurance, Quality Control, Release Management, Report Writing, Requirements Analysis, Requirements Gathering, SharePoint, Software Documentation, SDLC, Testing, Visio, Business Process
Education
Cuyamaca College
Social Sciences, Spanish
Santa Ana College
Social Sciences, Spanish
Charles Schwab 2010 - Present
Charles Schwab 2009 - 2010
Charles Schwab 2006 - 2009
First Data Corporation 2005 - 2006
Charles Schwab 1997 - 2005
Stein Roe and Farnham, Inc. 1994 - 1997
Oppenheimer & Co. 1992 - 1994
Alliance Maritime Investments, SAM 1989 - 1992
Speedo International Ltd 1988 - 1989
Skills
Mutual Funds, Investments, Asset Management, Financial Services, Investment Strategies, Management, Product Management, Alternative Investments, Equities, Strategy, Portfolio Management, ETFs, Marketing, Relationship Management, Marketing Communications, Product Marketing
Education
Denison University
Northwestern University
Advance Medical Group September 2013 - Present
h.h. gregg August 2009 - September 2013
h.h. gregg October 2011 - January 2013
First Data Corporation October 2007 - June 2008
TeleCheck October 2007 - June 2008
Skills
Office Management, Records Management, Customer Service..., Data Entry, Store Operations, Medical Records, Online Data Entry, Retail Sales, Online Databases, Sales Operations, Customer Service, Customer Service..., Scheduling, Management, Sales, Confidential Documents, Operations Management, Consumer Electronics, Home Appliances, Record Keeping, Digital Video, Computer Hardware, Computer Maintenance, Digital Photography, Inventory Management, New Store Openings, Call Center..., Warehouse Management, Inventory Analysis, Retail Sales Analysis, Service Management, Employee Training, Product Service, Cash Receipts, Cash Management, Cash Handling, Cash Register, Customer Service..., Payroll, Payroll Taxes, Financial Accounting, Medical Assisting, Appointment Scheduling
Education
Daytona State College
Library of Congress, Office of Strategic Initiatives (Internship within HACU) August 2014 - Present
First Data Corporation October 2011 - August 2014
Conner Museum January 2014 - May 2014
Skills
History, Oral History, Public Speaking, Research, Archival Research, Metadata, Metadata Management, Anthropology, PastPerfect, Cultural Heritage, HTML, XML Spy, Oxygen XML Editor, Notepad++, Ethnography, Historical Archaeology, Archaeology, Field Work, Writing, Creative Writing, Technical Writing, Antiques, Digital Archiving, Data Analysis, Leadership, Conferences, Critical Thinking, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Adobe Creative Suite, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Event Planning, Community Engagement, Organizational..., Time Management, Customer Management..., Customer Service, Customer Support, Phone Etiquette, Multi-line Phone, Telecommunications, Data Entry, Databases, Quality Assurance, Audacity
Education
Texas A&M University-Kingsville 2012 — 2015
Bachelor of Arts (B.A.), History, 4.0
Del Mar College 2010 — 2012
Associate of Arts (A.A.), History
First Data 2001 - Present
First Data Commercial Services October 1978 - Present
FDC 1978 - Present
First Data Merchant Services 1978 - Present
First Data Corporation 1978 - 2013
Skills
Disaster Recovery, Networking, Project Management, Cisco Technologies
Education
Cuyahoga Community College 1977 — 1978
Capital One July 2015 - Present
Aqua America August 2008 - Present
First Data Corporation May 2014 - April 2015
Aqua America August 2008 - March 2014
Skills
Databases, AIX, Data Guard, Data Migration, Data Warehousing, Database Administration, Database Design, Oracle, Oracle Enterprise..., Oracle RAC, PL/SQL, Performance Tuning, SDLC, SQL Tuning, SQL*Plus, Unix Shell Scripting, Data Modeling, ETL, SQL, IBM AIX, Shell Scripting
Education
Delaware State University 1988 — 1993
Bachelor of Applied Science (B.A.Sc.), Mathematics
Milford Senior High School 1984 — 1988
High School Diploma, Mathematics and Computer Science
National Grid November 2008 - Present
National Grid November 2004 - November 2008
Boston Scientific 1999 - 2002
PFPC 1998 - 2000
First Data Corporation 1996 - 1998
First Data Corporation 1996 - 1998
Skills
Administrative..., Microsoft Office, Microsoft Excel, Teamwork, Outlook, PowerPoint, Time Management, Microsoft Word, Executive..., Administrative Support, Organizational..., Dependable Team Player, Excel, Word, Budgeting, Volunteering, Non-profit Volunteer, Non-profit Leadership, Therapeutic Recreation
Education
Metropolitan State College of Denver 1991 — 1992
Accounting
State University of New York at New Paltz 1987 — 1987
Russian Culture
Denison University 1982 — 1986
Bachelor of Arts (BA), Soviet Studies
First National Bank of Omaha March 2008 - Present
First National Bank of Omaha September 2006 - February 2008
First Data Corporation 2001 - 2006
First Data 1997 - 2001
Ullrich Law Firm January 1992 - August 1997
Skills
Credit Card Processing, Compliance, Credit Cards, Contract Negotiations, Contract Negotiation, Risk Management, Banking, AML, Team Leadership, Team Management, Fraud, Loans, Payments, Credit, Retail Banking, Financial Services, Financial Risk, OFAC
Education
Creighton University School of Law 1988 — 1991
First Data Corporation March 2005 - Present
Werner Enterprises November 2003 - March 2005
Education
Creighton University 1985 — 1990
First Data Corporation January 2015 - Present
First Data Corporation February 2014 - December 2014
First Data Corporation August 2011 - January 2014
Edward Jones February 2011 - August 2011
Illuminas September 2007 - January 2011
Mindwave Research April 2007 - August 2007
Broward County September 2004 - March 2007
National Professional Golf Tour September 2000 - August 2004
Greenwich Associates July 1996 - August 2000
Skills
Research, Data Analysis, Market Research, Analysis, Financial Analysis, Quantitative Research, Strategic Planning, Business Strategy, Business Development, Business Analysis, Marketing Strategy, Strategy, Qualitative Research, Competitive Analysis, Marketing, Project Management, Team Leadership, Process Improvement, Marketing Research, Relationship Management
Education
Dartmouth College 1992 — 1996
Government, Economics
Ingenico Canada August 2008 - Present
ACT Canada - stakeholders driving payment evolution and digital identity 2013 - 2015
Ingenico August 2008 - June 2011
First Data Corporation June 2000 - March 2005
First Data International 2000 - 2005
CIBC 1990 - 1997
Skills
Sales, Electronic Payments, Management, Cards, Mobile Payments, Payment Card Processing, Strategic Partnerships, Leadership, Credit Cards, Marketing, Strategic Planning, EMV, Payment Systems, Debit Cards, New Business Development, Team Leadership, NFC, Business Strategy, Payments, Smart Cards, Acquiring, Mobile Commerce, Strategy
Education
Dalhousie University 1985 — 1987
MBA
First Data Corporation 1993 - September 2010
Star / HONOR Network January 1993 - January 2002
Barnett Bank, Inc. 1982 - 1993
Skills
Customer Relations, Debit Cards, EFT, Debit, Banking, Problem Solving, Cards, Mergers, Strategic Planning, Vendor Relations, Conversions, Product Development, Team Building, Account Management, ATM, Business Analysis, Project Planning, MS Project, PowerPoint, Outlook, Word, Microsoft Office, Excel, Electronic Funds..., Project Management, Microsoft Word, Business Development, ATM networks, Customer Service, Microsoft Excel, Mergers & Acquisitions, Payments, Integration, Payment Card Processing, Relationship Management, Electronic Payments, Microsoft Project, Data Conversion, Payment Systems
Education
Daytona State College
AA Degree, Business Administration
University of Florida
Certificate, Florida School of Banking
Tigerpaw Software August 2011 - Present
University of Nebraska at Omaha January 2015 - Present
Kratochvil Consulting April 2011 - Present
First Data Corporation May 1990 - March 2011
First Federal Savings and Loan - Council Bluffs, IA September 1986 - May 1990
Skills
Leadership Development, Instructional Design, Strategic Planning, Team Building, E-Learning, Leadership, Adult Education, Process Improvement, Program Management, Organizational..., Training, Public Speaking, Coaching, Staff Development, Executive Coaching, Workshop Facilitation, Management, Team Leadership, Performance Management, Employee Training, Organizational..., Training Delivery, Employee Engagement, Talent Management, Project Management, Learning Management, Change Management, Conflict Resolution, Strategy, Succession Planning, Blended Learning, Instructor-led Training, Employee Relations, Learning Management..., Onboarding, Performance Improvement, Policy, ADDIE, Career Development, CRM, Personal Development, Personnel Management, Consulting, Captivate
Education
University of Southern California
MSED, Education
Creighton University
BS, Education
Duchesne Academy of the Sacred Heart
BNY Mellon Wealth Management April 2015 - Present
BMO Harris Bank 2011 - 2014
The Kessler Group 2010 - 2011
Citi Performing Arts Center 2008 - 2008
The Boston Globe 2005 - 2008
Sentient Jet 2004 - 2004
FleetBoston Financial 1995 - 2004
Coopers & Lybrand January 1994 - October 1995
First Data Corporation 1988 - 1994
Skills
Direct Marketing, Customer Experience, Integrated Marketing, Email Marketing, Product Marketing, Product Management, Marketing Strategy, Strategy, Marketing Communications, CRM, Business Development, Analytics, Marketing, New Business Development, Database Marketing, Creative Direction, Public Relations, Brand Management, Event Management, Segmentation, Budgets, Leadership, Management, B2B, Cross-functional Team..., Business Strategy, Start-ups, Change Management, Integration, Multi-channel Marketing, Market Planning, Product Development, Management Consulting
Education
Northeastern University - Graduate School of Business Administration
MBA, Marketing and Finance
Syracuse University
Bachelor of Science (B.S.)
Office of the Mayor, City and County of Denver 2006 - 2008
First Data Corporation 2004 - 2006
JPMorgan Investor Services 2000 - 2004
Skills
Media Relations, Corporate Communications, Marketing Strategy, Internal Communications, Public Relations, Public Affairs, Marketing
Education
Denison University 1984 — 1988
BA, History, English
First Data Corporation November 2013 - Present
Suzuki Manufacturing of America September 2005 - November 2013
Skills
Software Development, Microsoft SQL Server, C++, Web Services, ASP.NET, C#, Software Project..., XML, Cloud Computing, IIS, Requirements Analysis, Visual Studio, SQL
Education
Furman University 1989 — 1991
Accounting and Business/Management
Deerfield Academy 1981 — 1985
First Data Corporation March 2014 - Present
TD Ameritrade January 2010 - January 2014
TD Ameritrade January 2005 - January 2010
TD Ameritrade November 1999 - January 2005
Guarantee Life Insurance Company September 1996 - November 1999
First National Bank of Omaha September 1995 - September 1996
FirsTier Financial, Inc. June 1994 - September 1995
Skills
Risk Management, Enterprise Risk..., Auditing, Due Diligence, Financial Services, Financial Risk, Management, Sarbanes-Oxley Act, Internal Audit, Financial Analysis, Finance, Banking, Internal Controls, Financial Reporting, Accounting, Financial Modeling, Mergers & Acquisitions
Education
Creighton University
MBA
University of Nebraska-Lincoln 1983 — 1988
BSBA, Finance
High School
First Data Corporation February 2015 - Present
First Data Corporation August 2014 - February 2015
First Data Corporation August 2008 - August 2014
First Data Corporation March 2006 - August 2008
First Data Corporation March 2005 - March 2006
First Data Corporation June 1998 - March 2005
Skills
Financial Analysis, Financial Modeling, Financial Risk, Business Process..., Auditing, Leadership, Finance, Internal Audit, Accounting, Financial Reporting, CISA
Education
Bellevue University 2012 — 2014
Master of Business Administration (MBA)
Creighton University 1996 — 2000
Bachelor of Science, Biology
Retired September 2015 - Present
First Data Corporation July 2014 - September 2015
Promontory Financial Group, LLC April 2014 - July 2014
HSBC North America Risk Management November 2008 - December 2013
HSBC Finance Corporation January 2004 - November 2008
HSBC 2001 - 2008
HSBC Finance Corporation May 2003 - 2005
HSBC Finance Corporation February 2002 - May 2003
Discover Financial Services January 1996 - January 2000
Skills
AML, Financial Risk, Operational Risk, Retail Banking, Credit Cards, OFAC, Risk Management, Portfolio Management, Credit Risk, USA PATRIOT Act, Credit, Banking, Governance, Fraud, Business Process..., Anti Money Laundering
Education
Delaware State University 1991 — 1995
BS, Business Administration
Delaware State University, Delaware 1988 — 1995
B.S, Business Administration
Lake Forest High School 1983 — 1986
The Strawhecker Group February 2006 - Present
First Data Corporation 1974 - 2005
Education
Creighton University 1971 — 1975
First Data Corporation November 1995 - Present
United States Distric Court for the District of Nebraska May 1992 - 1994
Skills
Employment Law, Privacy Law, Risk Management, Legal Compliance, Employee Benefits, Dispute Resolution, Due Diligence, Leadership, Legal Issues, Performance Management, Management, Onboarding, Talent Management, Employment...
Education
Creighton University School of Law 1989 — 1992
JD, Law, Summa Cume Laude
First Data Corporation Travel ManagerFirst Data Corp1994 - 2008
Education
Dakota State University 1981 — 1982
BS, Business
U.S. Census Bureau March 2014 - Present
Grants Research and Resources October 2008 - March 2014
Nebraska Department of Health and Human Services September 2011 - March 2013
First Data Corporation March 2007 - May 2008
Federal Emergency Management Agency October 2005 - October 2007
Skills
Public Speaking, Program Development, Fundraising, Grant Writing, Non-profits, Research, Team Building, Grants, Community Outreach, Customer Service, Management, Analysis, Social Services, Nonprofits, Program Management, Policy, Organizational..., Government, Volunteer Management, Leadership, Coaching
Education
Antioch College of Law 1980 — 1982
Masters in Civil Rights Law, Civil Rights Law
Creighton University 1968 — 1972
BA, Sociology & Theology with Cert of Social Work
CACI October 2010 - Present
Army National Guard November 1986 - Present
Customer Service Profiles November 2008 - September 2010
First Data Corporation August 1993 - June 2008
Skills
Program Management, Project Management, Process Improvement, Leadership, Analysis, Project Planning, Risk Management, Cross-functional Team..., Team Leadership, Operations Management, Strategic Planning, Team Building, Training, Management, Change Management
Education
US Army War College 2013 — 2013
Masters in Strategic Planning, Military Stategy and Planning
University of Oklahoma 2001 — 2005
Masters of Art, Managerial Economics
Dakota State University 1982 — 1986
Bachelor of Science, Business Administration, Economics
Retail Decisions, Inc August 2010 - Present
Oriental Trading Company 2009 - 2010
First Data Corporation November 2008 - November 2009
ACI Worldwide April 1988 - September 2008
Skills
SDLC, Business Analysis, Payment Systems, Integration, Transaction Processing, Software Project..., E-commerce, Software Development, Project Management, Requirements Analysis, Product Management, Risk Management, Vendor Management, E-payments, Enterprise Software, Payments, Strategy, Data Center, IT Strategy, PMO, Product Development
Education
Dana College 1976 — 1980
B.S., Business Administration
First Data Corporation July 2013 - Present
First Data Corporation March 2008 - July 2013
First Data July 2007 - March 2008
Skills
Credit Cards, IT Audit, Vendor Management, Change Management, Incident Management, Requirements Analysis, Program Management, Security Audits, Analysis, Risk Assessment, Key Management, PCI DSS, PCI Standards, PCI Compliance, Resource Management, SDLC, Business Analysis, Payment Industry, Network Security, Project Management, Software Project...
Education
Creighton Institute of Technology 1998 — 1999
Certificate of computer programming, Computer Science
Iowa Wesleyan College 1986 — 1987
Iowa Teachers Certification
Dana College 1981 — 1986
Bachelor's of Science, Health/Physical Education Teaching and Coaching
BBCS July 1997 - Present
Shasta Beverages June 1996 - July 1997
First Data Corporation August 1994 - April 1996
Citibank June 1993 - August 1994
Integratec September 1989 - May 1993
Skills
Credit Cards, Banking, Credit, Loans, Customer Service, Commercial Banking, Credit Analysis, Payments, Credit Risk, Debit Cards, Financial Services, Relationship Management, Risk Management, Portfolio Management
Education
Georgia State University 1990 — 1991
Psychology
Dekalb Community College 1988 — 1990
AA, Psychology, Sociology
First Data Corporation January 2015 - Present
Ohio Business College September 2009 - December 2014
Electronic Data Systems January 1985 - December 2008
Skills
JCL, Data Center, Networking, COBOL, Technical Support, Mainframe, Windows, Project Management, Endeavor, Analysis, IBM Utilities, Help Desk Support, HP, Troubleshooting, Linux, Microsoft Office, IT Service Management, Virtualization, Teaching, System Administration, Disaster Recovery, Public Speaking, Software Documentation, XP, Laptops, Active Directory
Education
Davenport University 1972 — 1976
BS, Information Technology, Accounting
First Data Corporation July 2015 - Present
MetLife December 2013 - July 2015
New York Life Insurance Company November 2007 - June 2013
JPMorgan Chase October 2005 - October 2007
Chase November 2001 - November 2005
Skills
Loss Mitigation, Retirement Planning, Insurance, Fixed Annuities, Strategic Financial..., Mortgage Servicing, Political Campaigns, Syllabus Development, 70+ WPM, General Administrative..., Microsoft Office, Team Building, Cross-functional Team..., Negotiation, Collections, Skip Tracing, Marketing Research, Social Media Marketing, Banking, Data Entry, Teamwork, Microsoft Excel, Data Analysis, Public Speaking
Education
University of Phoenix 2006 — 2008
MBA, Marketing
David N. Myers University 2001 — 2004
BSBA, Business Management
Euclid High School
Diploma, Business
First Data Corporation June 1999 - Present
Accenture Technology Solutions August 2008 - May 2009
RCG Information Technology April 1994 - June 1999
Sarte, Teodoro and Associates October 1990 - April 1994
Skills
VSAM, JCL, CICS, COBOL, MVS, Endeavor, Requirements Analysis, OS/390, REXX, IMS DB/DC, Easytrieve, SDLC, IDMS, z/OS, Disaster Recovery, DB2, PERL, UNIX, Biz Manager, Application Integrator, Shell Scripting, Unix
Education
De La Salle University 1986 — 1990
BS, Computer Science
Corrections Corporation of America September 2013 - April 2014
State of Tennessee January 2007 - August 2013
State of Tennessee October 2004 - January 2007
WEBMD/ENVOY CORPORATION May 2001 - September 2004
Tupperware Brands 2002 - 2004
First Data Corporation January 1999 - January 2002
MANPOWER TECHNICAL January 1997 - January 1999
Wilson County General Sessions Court 1996 - 1997
MARTA TECHNOLOGIES January 1995 - January 1996
U.S. PROBATION OFFICE January 1994 - January 1995
Skills
PeopleSoft, Weblogic, RHEL, Windows Server 2008, Quest Stat 5.5.5, PeopleTools, HCM, ELM, Microsoft Office 2010, POR, FSCM, Subversion, Tortoise SVN, Hudson, Windows Server, SQL, Troubleshooting, Security, Business Analysis, Unix, Software Documentation, Personnel Management
Education
Cumberland University 2000 — 2002
MBA, Business Admin
Middle Tennessee State University 1989 — 1994
BS, Computer Science
ACI Worldwide February 2012 - August 2014
ACI Worldwide January 2008 - February 2012
First Data Corporation March 2005 - March 2008
First Data Corporation March 2002 - March 2005
First Data Corporation July 1996 - March 2002
First Data Corporation 1987 - 1996
Skills
Payment Systems, Electronic Payments, Payment Card Processing, Transaction Processing, Payment Industry, Debit Cards, ISO8583, Base24, Payments, Credit Cards, Payment Gateways, PCI DSS, Mobile Payments, Cards, Vendor Management, Payment Cards, HP NonStop, Product Management, E-payments, Retail Banking, Business Continuity, Management, Strategic Planning, AIX, Business Requirements, Financial Services, Internet Banking, Middleware, POS, Bottom-Line Results, Banking, Close Attention to..., IVR, Incident Management, Information Security..., MVS, Mobile Banking, OLTP, People-oriented, Relationship Management, Smart Cards, Visionary, Capacity Planning, Server Administration, BCP, Servers, IT Management
Education
Creighton University 1986 — 1986
State of Arizona Manager of EmploymentState of ArizonaJune 2004 - Present
First Data Corporation 1983 - 1996
Education
Creighton University School of Law 1979 — 1982
Juris Doctor, Employment & Labor Law
Election Systems & Software July 2004 - Present
First Data Corporation September 1996 - July 2004
US Treasury July 1995 - July 1996
Skills
Contract Negotiation, Legal Writing, Legal Research, Legal Document Drafting, Legal Analysis, Intellectual Property..., Compliance Audits, Compliance Program..., Finance, Accounting, Intellectual Property, Customer Service, Project Management, Trademarks, Civil Litigation, Analysis, Bankruptcy, Management, Business Analysis, Commercial Litigation, Leadership, Team Leadership, Legal Issues, Process Improvement, Legal Compliance, Policy, Legal Documents, Government, Legal Assistance, Negotiation, Corporate Governance, Litigation, Privacy Law, Litigation Management, Quality Auditing, Software Documentation, Training, Team Building, Start-ups, Licensing
Education
Creighton University School of Law 1999 — 2003
JD, Law
University of Nebraska at Omaha 1991 — 1996
BSBA, Accounting
Arrow Electronics January 2015 - Present
Arrow Electronics February 2010 - December 2014
First Data Corporation December 2006 - December 2009
First Data Corporation June 2005 - November 2006
First Data Corporation July 2003 - May 2005
UPS Supply Chain Solutions June 2001 - June 2003
ConAgra Foods June 1998 - June 2001
ConAgra Foods June 1996 - June 1998
ConAgra Foods November 1994 - June 1996
ConAgra Foods July 1993 - November 1994
Education
Creighton University 1990 — 1993
MBA, Business Administration
Truman State University
Restronics Company Inc. April 2015 - Present
Easy Braid Co / REStronics August 2006 - August 2012
BP, Inc. February 1997 - August 2006
First Data Corporation September 1994 - February 1997
Skills
Event Management, Inside Sales, Direct Sales, Corporate Communications, Marketing Communications, Product Management, New Business Development, Sales Management, Account Management, Sales Operations, Cross-functional Team..., Product Development, Strategic Planning, Customer Service, Team Building, Electronics, Negotiation, Product Marketing, Process Improvement, Sales, B2B, Key Account Management, Marketing Strategy, International Sales, Purchasing, Sales Process, Solution Selling, Contract Negotiation, Business Planning, Pricing
Education
Davenport University 1989 — 1994
Bachelor of Business Administration (BBA), Marketing
Creston High School 1985 — 1989
First Data Corporation
Skills
Financial Analysis, Financial Modeling
Education
Creighton University 2004 — 2006
Master of Business Administration (M.B.A.)
First Data Corporation July 2014 - Present
State Bank of India June 2011 - Present
Bank of Baroda October 2010 - June 2011
ICICI Bank July 2007 - October 2010
Skills
Retail Banking, Credit Risk, Business Development, Banking, Branch Banking, MIS, Microsoft Office, Relationship Management, Credit
Education
* 2002 — 2005
Bachelor of Commerce (B.Com.), Accounting and Finance
Delhi University 2002 — 2005
Bachelor of commerce, Commerce
Westlake Chemical September 2010 - Present
AnRod Consulting Group, LLC May 2009 - November 2010
Calpine 2007 - 2009
Sirius Solutions July 2007 - December 2007
PreCash 2006 - 2007
First Data Corporation 2002 - 2006
TeleCheck 1994 - 2002
AIG 1990 - 1994
Skills
Project Management, Program Management, Transaction Processing, Six Sigma, Business Analysis, Change Management, Lean Manufacturing, Business Process..., Auditing, Strategic Planning, Operations Management, Forecasting, Leadership, Analysis, 5S, Management, Operational Excellence, Manufacturing, Black Belt, Training, Minitab, Process Engineering, Process Improvement, Continuous Improvement
Education
Cumberland College 1985 — 1990
Bachelor of Science
First Data Corporation April 1998 - Present
YMCA of Greater Omaha January 1996 - April 1998
Kutak Rock May 1992 - January 1996
Kmart Corporation December 1984 - August 1989
Education
Creighton University School of Law 1989 — 1992
Doctor of Law (J.D.), Law
Saint Louis University 1983 — 1984
Nebraska Wesleyan University 1980 — 1983
Bachelor's degree, Social Work
Millard Public Schools 2008 - Present
First Data Corporation June 1994 - December 2007
National Processing Company February 1991 - June 1994
Skills
Classroom Management, Lesson Planning, Educational Technology, Curriculum Development, Classroom, Differentiated..., Tutoring, Teacher Training, Teaching, Staff Development, Instructional Technology, Secondary Education, Instructional Design, Higher Education
Education
Creighton University 1986 — 1989
Master's degree, Mathematics
Saint Mary's College 1982 — 1986
Bachelor's degree, Mathematics
First Data Corporation August 2012 - Present
First Data Corporation August 2012 - December 2013
First Data Corporation April 2011 - December 2011
Nationwide Insurance Company January 2011 - February 2011
St. Mark's Presbyterian Church March 2010 - December 2010
Skills
Administration, Quality Assurance, Database Administration, Customer Service, Company Secretarial
Education
David N. Myers University 1998 — 2002
Bachelor of Science, General Business Administration
David N. Myers University 1998 — 2002
Bachelor of Science, General Business
Technisource (JP Morgan Chase) February 2008 - May 2011
First Data Corporation March 2003 - November 2007
Applied Card Systems March 2001 - April 2003
Education
Wilmington College 2003 — 2005
Master of Science, Information Systems Technology (Web Design)
Delaware State University 1996 — 2000
Bachelor of Arts, Mass Communications (Journalism)
Girling Community Care 2009 - 2012
First Data Corporation May 1997 - February 2009
Skills
Human Relations, Administration, Accounts Payable, Accounts Receivable, Payroll, ., Client Services, Customer Service, Employee Relations, Kronos, Lotus Notes, Microsoft Office, Team Leadership, Team Building, Team Management, Word, Microsoft Word, Training, Personnel Management, People Skills, Policy, Management, Leadership, Human Resources, PeopleSoft, FMLA
Education
Del Mar College 1981 — 1984
Business Administration and Management, General
Niemann Foods, Inc. August 2007 - Present
AT&T November 2003 - December 2005
APAC Customer Services February 2002 - September 2003
APAC Customer Services August 2001 - February 2002
US Army July 2000 - August 2001
APAC Customer Services June 1999 - July 2000
First Data Corporation May 1999 - June 2000
Skills
Customer Care, HTML, C++, IEX TotalView Workforce..., Lucent CenterView(CMS), Meat Cutting, Microsoft Access, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Telecenter System (TCS), Payroll, Schedules
Education
Del Mar College 1999 — 2001
Computer and Information Sciences and Support Services, 3.4
Wells Fargo March 2014 - Present
Business Systems Analysis Leaders in Philadelphia PA 2013 - Present
KPMG September 2013 - February 2014
Wells Fargo 2011 - 2013
Wells Fargo 2009 - 2011
Wells Fargo 2006 - 2011
Genesis Healthcare Partners 2005 - 2006
Merck 2005 - 2005
First Data Corporation 2004 - 2005
JPMorgan Chase 2003 - 2004
Skills
Business Process..., Certified Quality..., Quality Management, Business Case Modelling, Experienced Business..., Business Systems..., Software Project..., Quality Assurance, Risk Management, SharePoint, Banking, Business Intelligence, Process Improvement, Financial Services, Business Requirements, Business Analysis, Use Case, Mutual Funds, Credit Cards, SDLC, SharePoint Designer, Microsoft Office, Visio, Actimize, Internal Audit, Internal Controls, International Banking..., Compliance, Sarbanes-Oxley, USA PATRIOT Act, SEI CMM, CMMI, Complaince, OFAC, PEP, Politically Exposed..., Software Design, KYC, Anti Money Laundering, AML, Subject Matter Experts, Product Management, Requirements Gathering, Requirements Analysis, Project Management, Agile Methodologies, Cross-functional Team..., Finance, User Acceptance Testing, SOX Compliancy
Education
Villanova University 2003 — 2003
Project Management
Davis and Elkins College 1980 — 1984
Bachelor of Science (BS), Design and Technology
Halifax Health June 2006 - October 2013
First Data Corporation January 2000 - August 2004
Skills
Digital Radiography, Quality Patient Care, Computer Proficiency, Customer Oriented, Customer Service, Inventory Control, Coworking, Contractor Sales, Retail Sales, Confidentiality, Android, Supervisory Skills, Supervisory Experience, Telecommunications, Client Counseling, Documentations, Hardware Installation, Microsoft Office, Market Analysis, Warehousing, Shipping, Receivers
Education
Daytona State College 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Supervision and Management, Graduated with Honors
Daytona State College 2011 — 2013
Associate of Arts (A.A.), General Studies, Graduated with Honors
Daytona Beach Community College 2004 — 2006
Associate of Science (A.S.), Radiography, Graduated Summa Cum Laude
Daytona Beach Community College 2000 — 2004
Associate of Science (AS), Computer Engineer Technology
The Auto Club Group November 2013 - Present
First Data Corporation January 2012 - April 2013
First Data Corporation February 2009 - December 2011
Wells Fargo March 2006 - June 2008
Centrix Financial July 2004 - November 2005
Ford Motor Credit Company April 1997 - June 2004
Skills
Visio, Software Documentation, Software Development, Process Improvement, Coaching, Call Centers, Requirements Management, Requirements Gathering, Requirements Analysis, Project Planning, Business Analysis, Business Process..., Quality Assurance, Vendor Management, CRM
Education
Creighton University 1990 — 1994
BSBA, Marketing
Creighton University 1990 — 1994
BSBA, Business Administration
Medtronic August 2009 - Present
2Wire July 2006 - August 2007
West Corporation December 2004 - June 2006
First Data Corporation April 2003 - December 2004
Skills
Medical Devices, Cross-functional Team..., Product Launch, Process Improvement, Validation, Quality Assurance, Quality System, Healthcare
Education
Del Mar College 2003 — 2004
Foy H. Moody 1996 — 2000
High School
First Data Corporation March 2014 - Present
First Data Corporation 2014 - 2014
Education
Del Mar College
Health Services/Allied Health/Health Sciences, General
AT&T April 2015 - August 2015
APAC Customer Services November 2012 - April 2015
First Data Corporation January 2010 - November 2012
Oasis Outsourcing January 2010 - December 2010
Whataburger January 2009 - December 2009
Mervyns January 2008 - December 2008
Sears January 2007 - December 2007
Education
Del Mar College
GED