First Data Corporation
Industry: Financial services company
DescriptionHeadquarters: Atlanta, Georgia, United States Founded: 1971 Subsidiaries: First Data, CardConnect Corp., Clover Network,
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First Data Corporation Employees
Alorica February 2015 - Present
West Corporation January 2008 - February 2015
First Data Corporation January 1998 - February 1999
Education
Metropolitan Community College 1999 — 2007
Associate in Applied Science, Computer Technology with Honors
Metropolitan Community College 1999 — 2004
Associate in Applied Science, Microcomputer Technology
The University of Nebraska at Omaha 1989 — 1996
Bachelor of General Studies, Computer Science
The University of Nebraska-Lincoln 1982 — 1988
B.S.B.A., Finance
Nationstar Mortgage February 2014 - Present
First Data Corporation June 2011 - February 2014
First Data Corporation October 2008 - June 2011
Skills
Account Reconciliation, Accounting, General Ledger, Microsoft Excel, Process Improvement, Monthly Close Process, Employee Training, Microsoft Word, Microsoft Office
Education
Metropolitan State College of Denver 2003 — 2008
Bachelor of Science (BS), Accounting
First Data Corporation January 2012 - February 2014
First Data Corporation April 2007 - January 2012
First Data Corporation January 2006 - April 2007
Skills
Banking, Credit Cards, Analysis, Business Requirements, Business Analysis, Business Process..., Process Improvement, Requirements Analysis, Management, Requirements Gathering, Financial Services, Software Development, Business Process, Finance, Integration
Education
Metropolitan State College of Denver 1998 — 2003
Bachelor of Science (BS), Business Management
Midwest Maintenance - Commercial Cleaning & Environmental Services September 2015 - Present
First Data Corporation February 2010 - September 2015
Hy Vee August 2008 - December 2009
Oriental Trading Company August 2008 - December 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Conflict Resolution, Schedules, Forklift Operator, Cash Handling Experience, Customer Service, Databases, Postal Regulations, Data Analysis, Business Correspondence, Financial Reporting, Financial Analysis, Customer Satisfaction, Customer Experience, Microsoft Office, Management, Leadership
Education
Metropolitan Community College 2012 — 2015
Associate's degree, Accounting
Northwestern College 2007 — 2008
Accounting
All about the Scents! November 2014 - Present
Volunteer & activist for the NMSS January 2012 - December 2014
Full-time mom May 1997 - November 2014
First Data Corporation 1991 - 1993
baker's grocery October 1989 - January 1991
Skills
Microsoft Office, Teaching, Nonprofits, Leadership Development, Customer Service, Public Speaking, Account Management, Event Planning, Leadership, Marketing, Marketing Strategy, Microsoft Excel, Sales, Social Media, Strategic Planning, Social Media Marketing, Negotiation, Event Management, Social Networking, Public Relations, Finance, Fundraising, Advertising, Business Development, Process Improvement
Education
Metropolitan Community College 1999 — 2000
Bachelor of Applied Science (B.A.Sc.), Information Technology
Wayne State College 1988 — 1991
music education, music education
BuilderTREND Solutions August 2014 - Present
Nebraska Furniture Mart September 2011 - Present
First Data Corporation May 2014 - July 2014
First Data Corporation October 2012 - May 2014
Skills
Software Development, Software Documentation, Software Engineering, Software Design, Troubleshooting, C# 3.0, .NET, Java, Applications, Python, Enterprise Software, Time Management, Microsoft Office, People Skills, 10 Key, Consumer Electronics, Forklift Operator, Windows, PowerPoint, Visual C++, Microsoft SQL Server, SQL DB2, x86 Assembly, C#
Education
Metropolitan Community College 2009 — 2012
Associates in Computer Science, Computer Science
Omaha Central High 2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Aircraft Specialties Inc. October 2014 - Present
Aircraft Specialties Inc. January 2012 - October 2014
First Data Corporation March 2009 - January 2012
US Army March 2009 - January 2011
Skills
Aircraft, Aviation, Maintenance & Repair, Aircraft Maintenance, Aerospace, Operations Management, Microsoft Excel, Commercial Aviation, Logistics, Military, Airlines, Flights, Management, Microsoft Word, Microsoft Office, PowerPoint, Mac & PC platforms, OSHA Record Keeping, Supervisory Skills, Purchasing, Inventory Management, Industrial Safety, OSHA 30-Hour, Dead Weight Calibration
Education
Metropolitan Community College 2015 — 2017
welding Associates, Welding Technology/Welder
Operations & Supply Chain Management 2014 — 2015
BOSSD, Business/Commerce, General, B
Metropolitan Community College 2012 — 2015
Business Administration, Management and Operations
Metropolitan Community College 2012 — 2015
Business Generalist Cerificate, Business
University of Nebraska at Omaha 2007 — 2008
Undecided
First Data Corporation June 2014 - Present
Metropolitan Community College June 2012 - Present
Skills
Computer Network..., Cisco Certified, CCNP, CCNA, CompTIA A+ Certification, Windows Server, Customer Service, Project Management, Microsoft Office, Social Media, Leadership, Microsoft Excel, Communication Skills, Work Independently with..., CompTIA A+, Cisco Routers
Education
Metropolitan Community College 2012 — 2014
Associate's Degree, Cisco CCNA, CCNP, 3.9
First Data Corporation March 2004 - Present
First Data Corporation 1994 - 2014
Skills
Microsoft Office, Diversity Training, Manage a team in Credit..., Trained New Hires, Coached and Mentored..., Managed a budget for..., Management, Call Centers, Customer Experience, Team Leadership, Banking, Leadership, Performance Management, Customer Retention, Business Analysis, Vendor Management
Education
Metropolitan Community College 1978 — 1981
Associate's Degrees, Business Management and Merchandise Management
Werner Enterprises January 2012 - Present
CSG International March 2006 - December 2011
First Data Corporation July 2001 - December 2005
Skills
Software Quality..., Business Analysis, Software Project..., Test Planning, Business Process, Test Automation, Quality Assurance
Education
Metropolitan Community College 1984 — 1985
Yutan High School 1971 — 1984
High School Diploma, General Studies
First Data Corporation April 2015 - Present
Experis IT September 2014 - April 2015
West Corporation March 2013 - September 2014
West Corporation January 2011 - 2013
West Corporation October 2007 - January 2011
GMAC Mortgage December 2005 - June 2007
Mattel 2000 - 2005
Call Interactive / First Data 1994 - 1997
Omaha Printing Company 1992 - 1994
Skills
Customer Satisfaction, Call Centers, Telecommunications, Customer Service, Account Management, Management, Leadership, Customer Retention, Customer Experience, Team Leadership, Vendor Management, Managed Services, Team Building, Project Management, PowerPoint, Unified Communications, Project Planning, Budgets, Process Improvement, Retail, Supervisory Skills, Time Management, B2B, Training, Negotiation, Sales Process, Telephony, Customer Engagement, Customer Support, Coaching, Cross-functional Team..., Interviews, Business Development, CRM, Wireless, Long-term Customer..., Outsourcing, Contract Negotiation, Troubleshooting, Product Management, Operations Management, Networking, Cold Calling, Mobile Devices, Data Center, Strategic Partnerships, Call Center, IVR, VoIP, MPLS
Education
Metropolitan Community College
Information Technology Project Management
University of Nebraska at Kearney 1985 — 1989
B.S. Music Merchandising, Music/business/telecommunications
Los Angeles Recording Workshop 1987 — 1987
Certified Recording Engineer, Recording Engineering
Midland University 1984 — 1985
in progress, Music/business
University of Nebraska at Omaha 1983 — 1984
in progress, studied Music/business/education
Fremont Senior High School 1980 — 1983
High School Diploma, business and music
Dish Network March 2004 - Present
First Data Corporation August 1998 - June 2003
First Data Corporation March 1996 - August 1998
Skills
SDLC, Hyperion Enterprise, Data Warehousing, Process Improvement, Business Analysis, Oracle E-Business Suite, ERP, Accounting, Business Process, Business Process..., Integration, Requirements Analysis, Oracle Applications, Business Intelligence, Oracle, Software Project..., Vendor Management
Education
Metropolitan State University of Denver
Bachelor of Science, Finance with emphasis in Accounting
University of Denver
Graduate Certificate in Computer Information Systems
TransUnion March 2013 - Present
First Data Corporation December 2012 - March 2013
Bankrate Insurance July 2010 - December 2012
InsureMe September 2004 - July 2010
Harland Financial Solutions June 1996 - May 2004
Skills
IT Project Leadership, Project Planning, Project Management, Project Portfolio..., MS Project, Software Quality..., Risk Management, Agile & Waterfall..., Atlassian JIRA, Budget Monitoring, Software Development..., Requirements Gathering, Agile Project Management, Scrum, Agile Methodologies, Resource Management, Management, PMO, Waterfall, Software Development, JIRA, Product Management, Technology Management, Cross-functional Team..., Software Project..., IT Management, Requirements Analysis, Integration, Program Management, Business Analysis, Information Technology, SDLC, SharePoint, Enterprise Architecture
Education
Metropolitan State College of Denver
Undergraduate Studies, Information Systems
First Data Corporation May 2015 - Present
andreymatveyev.com 2011 - Present
Splick.it January 2015 - April 2015
Metropolitan State University of Denver 2012 - 2014
Spydrtek Design 2008 - 2011
Keller Williams 2006 - 2007
Skills
Graphic Design, Branding & Identity, Web Design, Layout, Typography, Illustrator, Adobe Creative Suite, Logo Design, Graphics, Illustration, InDesign, Photoshop, Visual Communication, Art Direction, Photography, Corporate Identity, After Effects, UX/UI Design, Social Media, WordPress, CSS, Collateral, Front-end, HTML5, Brand Development
Education
Metropolitan State University of Denver 2012 — 2015
Bachelor of Fine Arts (B.F.A.), Communication Design
University of Colorado Denver 2005 — 2007
Integrated Biology
First Data Corporation July 2012 - Present
First Data Corporation May 2010 - July 2012
Target January 2008 - May 2010
Skills
Relationship Management, Financial Services, Credit Cards, Client Services, Payment Card Processing, Payments, Debit Cards, Banking, Merchant Services, Process Improvement, Account Management, Business Relationship..., Analytics, Customer Experience, Mobile Payments, Customer Service, Back Office, SharePoint, Portfolio Management, Payment Systems, Credit, Team Leadership, Analysis, Electronic Payments, Time Management, Settlement, Payment Gateways, Client Relations Skills, Commercial Banking, Finance, ACH, Acquiring, Customer Service...
Education
Metropolitan Community College
Associate’s Degree, International/Global Studies, 3.8
Omaha Central High School
High School, General Education
Charles Schwab July 2015 - Present
Charles Schwab June 2014 - July 2015
Experienced Project Leader who Executes Solutions to Deliver Key Business Initiatives 2013 - May 2014
First Data Corporation 2007 - 2013
First Data Corporation 2005 - 2007
First Data Corporation 2001 - 2004
First Data Corporation 1998 - 2000
First Data Corporation 1997 - 1998
Skills
Business Process, Process Improvement, Integration, IT Strategy, Management, Banking, Training, Oracle, PMP, Payments, Cash Management, Treasury Management, Testing, Business Process..., Budgets, Program Management, Project Management, Security, Treasury, Leadership, Business Analysis
Education
Metropolitan State University of Denver 1990 — 1993
Bachelor of Arts
home August 2012 - Present
First Data August 1994 - February 2010
First Data Corporation August 1994 - January 2002
Target January 1985 - April 1991
Skills
Microsoft Applications, Recruiting, Travel Arrangements, Team Management, Leadership, Microsoft Excel, Training, Employee Relations, Microsoft Word, Human Resources, Resource Management, Microsoft Office 2007, PeopleSoft, Strategy, Interviews, Talent Acquisition, Management, Employee Benefits, Change Management, Program Management, Budgets, Project Management, Policy, Administration, Succession Planning, Project Planning
Education
Metropolitan Community College
Design and Applied Arts
First Data Corporation May 2014 - Present
Bank of the West November 2011 - May 2014
Information Systems Audit & Control Association, Omaha Chapter August 2010 - January 2011
Douglas County Clerk/Comptroller July 2006 - December 2010
United States Marine Corps August 2000 - August 2004
Skills
Process Improvement, Customer Service, Banking, Leadership, Risk Management, Team Building, Analysis, Microsoft Excel, Financial Reporting, Access, Outlook, Project Management, Change Management, PowerPoint, Microsoft Word, Public Speaking, Business Strategy, Project Planning, Marketing, Data Analysis, Budgets, Business Planning, Credit, Finance, Financial Analysis, Insurance, Management, Strategic Planning, Forecasting, Auditing, Accounting
Education
University of Nebraska at Omaha 2011 — 2012
Bachelor of Science in Business Administration, Management and Marketing
Metropolitan Community College 2006 — 2010
Associate in Arts Degree, Business Management
Visa September 2014 - Present
Boy Scouts of America : Denver Area Council 2013 - Present
First Data Corporation February 2001 - September 2014
Nelnet April 1992 - August 2000
United Airlines April 1986 - October 1990
Skills
Customer Service, Team Leadership, Software Documentation, Call Centers, Troubleshooting, Process Improvement, Data Center, Mainframe, Windows, Disaster Recovery, SharePoint, Nonprofits, Silent Auctions, Fundraising, Environmental Advocacy, Social Networking, Non-profit Volunteer, Information Technology, JCL, MVS, Documentation, Customer Relations, Analysis, Teamwork, Problem Solving, Word, Data Entry, Call Center, Telephone Skills, Safety, Educational Leadership, Operating Systems, Microsoft Office, Insurance, Sales, Microsoft Word
Education
Metropolitan State University
Bachelor of Science, Computer Management Science
Colorado Free University 2013 — 2014
Slippery Rock University of Pennsylvania
Computer Science
First Data Corporation July 1990 - Present
The Bedding Company May 2010 - May 2011
Skills
Process Improvement, Disaster Recovery, Data Center, Customer Service, Call Centers, Strategic Planning, Sales, Microsoft Office, Team Management, Team Building, Microsoft Excel, Account Management
Education
Metropolitan Community College 2000 — 2002
Associate of Science (AS), Computer Systems Networking and Telecommunications
Senior Market Sales Inc November 2013 - Present
WinnaVegas Casino Resort June 2007 - November 2013
First Data Corporation April 2003 - June 2007
Hewlett-Packard April 2002 - February 2003
Skills
Active Directory, Windows server..., Microsoft SQL Server, Network Administration, Microsoft Exchange, Microsoft Dynamics, Mitel 3300, Backup Exec, Blackberry Enterprise..., Casino, Computer Hardware, Database Administration, Gaming Industry, Information Technology, Leadership, MIS, Networking, Security, Servers, Software Installation, System Administration, Troubleshooting, VMware ESX, Windows 7, Windows Server, Windows XP
Education
University of Nebraska at Omaha 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Metropolitan Community College 2002 — 2004
Associate of Science (A.S.), Management Information Systems, General
Retired March 2012 - Present
Dell - Dell Services - TAG - Lincoln Ne. December 2007 - July 2010
First Data Resources March 1999 - November 2007
FDC 1999 - 2007
Consulting Network Alliance August 1997 - March 1999
Productive Data Systems July 1996 - August 1997
US Software June 1995 - July 1996
First Data Corporation February 1994 - June 1995
Physicians Mutual Insurance Company March 1990 - February 1994
Education
University of Nebraska at Omaha 2000 — 2004
Computer Programming
Metropolitan Community College 1994 — 2000
Computer Programming
Institute of Computer Programminng 1989 — 1990
Certificate, Mainframe Programming
Truman State University
BSE, Elementary Education
University of Northern Iowa
Special Education - Master's level
Evergreen Sales and Marketing July 2010 - Present
Volusia County Transit June 2006 - January 2011
First Data Corporation 1998 - 2003
First Data Corporation 1992 - 1998
Education
University of Phoenix 2000 — 2002
Human Resouce Management
University of Nebraska at Omaha 1990 — 1992
Metropolitan Community College 1989 — 1991
Central High School 1984 — 1989
Vail Resorts, Inc. March 2011 - Present
Grant Thornton August 2002 - March 2011
First Data Corporation February 2001 - July 2002
Skills
Financial Reporting, Accounting, Auditing, Manufacturing, Revenue Recognition, Sarbanes-Oxley Act
Education
Metropolitan State University of Denver 1997 — 2001
Bachelor of Science, Accounting
Bobbie Lopez, CPA January 2011 - Present
Arbitrage Compliance Specialists, Inc. November 2007 - January 2011
First Data Corporation July 2007 - November 2007
Fresno First Bank December 2005 - July 2007
United Western Bank August 2002 - November 2005
WestStar Bank October 2000 - July 2002
Education
DeVry University 2004 — 2006
Bachelors, Finance
Metropolitan State College of Denver
MPAcc, Forensic Accounting
First Data Corporation August 2012 - Present
Skills
EIGRP, OSPF, Cisco IOS, Frame Relay, Wireless Networking, Computer Repair, Typing, Soldering, Management, Counting, Customer Service, Mathematics, TCP/IP, OSI Model, IPv4, IPv6, RIP, Spanning Tree, 802.11n, IEEE 802.3, 802.1q, 802.11a, 802.11g, 802.11b, Wireless, Wireless Security, Wireshark, Microsoft Word, Windows, Wiring, Cisco Wireless, Cisco Routers, Cisco Certified, CompTIA, CompTIA A+ Certification, Oscilloscope, Electronics, Office 2010, Microsoft Office 2007, PowerPoint, Microsoft Excel, CCNA, Cisco WAN, Ethernet, Networking, routers, Cisco Technologies, Switches
Education
Metropolitan Community College 2010 — 2012
Associates in Applied Science, Computer Electronics, Cisco networking, Computer Electronics
Metropolitan Community College 2009 — 2012
Associates Degree, Applied Science Computer Electronics
Frontier Airlines February 2001 - Present
Asiana Airlines October 2008 - January 2010
First Data Corporation January 1997 - October 2000
Skills
Commercial Pilot, Flight Planning, Commercial Aviation, Piloting, Flight Safety, Type Rating, Aviation, CFI, Crew Resource Management, Flights, Airlines, Airports, Airworthiness, Aircraft Maintenance, Aircraft, A320, Aviation Security, Charter, Ground Instructor, ATP, B737, Business Aviation, Flight Training, Human Factors, Instrument Rating, Airline Management, First Class Medical, Civil Aviation, General Aviation, Flight Test
Education
Metropolitan State University of Denver 1988 — 1992
BS, Aeronautics
CSG International October 2013 - Present
CSG International February 2012 - Present
CSG International October 2010 - February 2012
CSG International November 2007 - October 2010
CSG International November 2005 - November 2007
CSG International May 2003 - November 2005
CSG International October 2000 - May 2003
First Data Corporation November 1999 - October 2000
First Data Corporation November 1998 - November 1999
First Data Corporation November 1998 - November 1998
Skills
Leadership, Solution Architecture, Systems Analysis, System Architecture, Enterprise Architecture, Testing, Agile Methodologies, Test Planning, SDLC, Quality Center, Microsoft SQL Server, Requirements Analysis, Business Analysis, Unix, Software Project..., Visio, XML, Software Documentation, Billing Systems, User Acceptance Testing, Integration, Regression Testing, SQL, Requirements Gathering, Test Automation, Test Cases, System Testing, Quality Assurance, Scrum, Test Management, Solution Selling, Creative Solutions, Software Quality..., Oracle, QTP, Performance Testing, Manual Testing, SOA
Education
Metropolitan Community College 2000 — 2000
Some College, Computer Science, 3.89
University of Nebraska at Omaha 1995 — 1996
Some College, Accounting, 3.12
Metropolitan Community College 1993 — 1994
Some College, Accounting, 4.0
Burke High School 1991 — 1994
Diploma, Accounting
IHS February 2008 - Present
IHS December 2006 - February 2008
IHS June 2005 - December 2006
J.D. Edwards / PeopleSoft / Oracle May 2003 - May 2005
J.D. Edwards December 2000 - May 2003
First Data Corporation February 1999 - November 2000
Skills
Active Directory, TCP/IP, DNS, Windows, Cisco Technologies, SAP, SMS, Microsoft Solutions, Databases, Leadership, Servers, Business Process, Hardware, Integration, Technical Support, Business Intelligence
Education
Regis University 2006 — 2007
MBA, Operations Management
Metropolitan State University of Denver 1999 — 2005
BS, Computer Information Systems
MoneyGram International 2004 - February 2015
Travelers Express Company, Inc 1999 - 2004
Viad Corp 1997 - 1999
First Data Corporation 1996 - 1997
Skills
Process Improvement, Business Process..., Business Analysis, Call Center, Vendor Management, Customer Experience, Outsourcing, Change Management, Offshoring, Cross-functional Team..., Risk Management, Electronic Payments, SDLC, Visio, Call Centers, Leadership, Requirements Analysis, Project Management, Business Strategy, Operations Management, Human Resources, Six Sigma, Analysis, Management, Payment Card Processing, Integration, Strategy, Coaching, Account Management, Banking, CRM, Financial Services, Program Management, Leadership Development, IT Strategy, Performance Management, Business Intelligence, Business Transformation, Product Management, Mentoring, Quality Assurance
Education
Metropolitan State College of Denver 1988 — 1992
Bachelor's Degree, Secondary Education and Teaching, Minor: Business Marketing, Honors program
Project Management Academy
Project Management Professional
Process Management International
Lean Six Sigma Operations: Green Belt
right management
CSG Systems June 2000 - Present
First Data Corporation January 1994 - June 2000
Skills
IVR, VoIP, Unified Communications, Telephony
Education
Metropolitan Community College 1997 — 2001
PayFlex Systems USA, Inc. August 2010 - Present
First Data Corporation June 2007 - April 2008
Education
Metropolitan Community College 2010 — 2012
Associates, Web Design
The Creative Center 2009 — 2010
Bachelor, Fine Art
The Creative Center 2007 — 2009
Associates, Associates of Occupational Studies in Design, imageIllustration and Computer Graphics
PayPal April 2011 - Present
First Data Corporation November 2010 - April 2011
Aflac December 2005 - September 2010
Commercial Federal Bank September 2004 - July 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, E-commerce, Financial Risk, Credit Cards, Invoicing
Education
Metropolitan Community College
Accounting and Business/Management
The Essence of Me Creations January 2014 - Present
Mutual of Omaha/Remedy October 2013 - Present
PayPal September 2009 - August 2013
PayPal October 2005 - September 2009
PayPal December 2003 - October 2005
PayPal September 2002 - December 2003
PayPal May 2000 - September 2002
First Data Corporation February 1992 - May 2000
Skills
E-commerce, Intranet Portals, Product Management, Strategy, Project Management, Bookkeeping, Call Centers, Customer Service, Mentoring, Event Planning
Education
Metropolitan Community College
Business Administration and Management, General
First Data Corporation September 2013 - April 2015
Big Freds June 2004 - January 2015
Taste Traditions June 2011 - 2012
Education
University of Nebraska at Omaha
Associate's degree, Business, Management, Marketing, and Related Support Services
Metropolitan Community College
First Data Corporation April 2008 - October 2014
Frontier Airlines 2000 - 2008
EDS Centrobe 1998 - 2000
Airline Software, Inc. 1993 - 1998
Skills
Process Improvement, Management, Vendor Management, Financial Reporting, Business Analysis, Financial Analysis, Accounting, Risk Management, Analysis, Integration, Operations Management, Sales
Education
Metropolitan State University of Denver
Bachelor’s Degree, Business Administration and Management, General, 3.75 GPA
Shopko November 2014 - Present
Aurstaff October 2013 - Present
First Data Corporation February 2012 - November 2014
Walmart April 2008 - April 2010
Walmart November 2007 - April 2008
West telamarketing May 2007 - September 2007
West Telemarketing October 2005 - July 2006
Target August 2004 - July 2005
Skills
Customer Service, Inventory Control, Inventory, Microsoft Word, Microsoft Office, Retail, Inventory Management, Teamwork, Microsoft Excel, Data Entry, Time Management
Education
Metropolitan Community College 2010 — 2014
Metropolitan Community College 2010 — 2014
Associate's degree, Electrical and Electronics Engineering
Poudre highschool 2000 — 2004
Deploma, General
Western Union June 2015 - Present
Dex Media September 2012 - February 2015
Dex Media May 2010 - September 2012
Dex Media August 2009 - May 2010
Dex Media December 2007 - August 2009
First Data Corporation May 2005 - December 2007
American Century Investments August 1997 - May 2005
Skills
Leadership Development, Talent Management, Performance Management, Organizational..., Instructional Design, Employee Training, Training Delivery, Leadership, Call Centers, Staff Development, Change Management, Process Improvement, Interviews, E-Learning, Coaching, Employee Engagement, Team Building, Public Speaking, Organizational..., Succession Planning, Executive Coaching, Onboarding, Learning Management..., Technical Writing, Employee Relations, Workforce Planning, Training, Management
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.)
Metropolitan State University of Denver 1992 — 1997
Bachelor of Science (B.S.), Management
First Data Corporation September 2013 - Present
Bolter Enterprises, Inc. November 2008 - Present
Chenega Federal Systems February 2009 - November 2012
Black March 2008 - August 2008
Werner Enterprises, Inc. January 2003 - February 2008
BLACK BOX NETWORK SERVICES, 2008 - 2008
United States Marines Corps July 1981 - August 2002
Skills
DAU, PMI IS/IT, Construction, Contract Negotiation, Construction Management, Negotiation, Contractors, Subcontracting, Renovation, Procurement, Contract Management, Purchasing, Strategic Sourcing, Team Building, Supplier Management, Planning, Budgeting, Cost, Logistics, Government, Telecommunications, Wireless, Operations Management, Program Management, Problem Solving, Team Leadership, Strategic Planning, Supervisory Skills, Scheduling, Contract Negotiations, Inventory Management, Customer Relations, Security Clearance, Security, Risk Management, Budgets, Project Planning, Supply Management, Customer Service, Leadership, Process Improvement, Management, Project Management, DoD, Systems Engineering, Troubleshooting, Information Technology, Analysis, System Administration, Disaster Recovery
Education
Villanova University 2012 — 2012
Master Certificate Information Assurance and Security Program, Computer and Information Systems Security/Information Assurance, Completion
Villanova University 2011 — 2012
Masters Certs in IT Project Management, PMI, Completion
Metropolitan Community College 2007 — 2008
Certificate, CISCO CCNA Academy and Wireless
Webster University 1998 — 2001
MA, Human Resourse Development and Training
University of Maryland University College 1987 — 1994
B.S, Management
Woodsville High School
ISOSalesPro.com - Banctek Solutions May 2010 - November 2013
Electronic Payment Systems June 2003 - May 2010
First Data Corporation August 1996 - April 2003
Skills
I have a thorough...
Education
Metropolitan State University of Denver
History
Sirius Computer Solutions 2011 - Present
ConAgra Foods June 1997 - August 2011
First Data Corporation January 1995 - June 1997
Skills
Cloud Computing, Data Center, Disaster Recovery, Solution Selling, Virtualization, Enterprise Software, Storage, Vendor Management, VMware, SaaS, ITIL, Integration, Solution Architecture
Education
Metropolitan Community College 1993 — 1994
Associate of Science (A.S.), Computer Science
Creighton University
Washington County November 2013 - Present
First Data Corporation 1998 - May 2013
Memorial Community Hospital January 2002 - June 2007
First Data Corporation July 1996 - 1998
First Data Corporation September 1994 - July 1996
Skills
Performance Management, Talent Acquisition, Change Management, Employee Benefits, Training, Coaching, Visio, Customer Service, Talent Management, Human Resources, Access, Employee Relations, Microsoft Excel, Databases, Software Documentation, Vendor Management, Project Management, Adobe Acrobat
Education
Metropolitan Community College 2013 — 2013
AutoCAD - Beginning, B
Metropolitan Community College 2013 — 2013
AutoCAD Intermediate
Metropolitan Community College 2013 — 2013
Beginning Revit, A
Metropolitan Community College 2013 — 2013
Advanced Revit 2014, A
Metropolitan Community College 1998 — 2001
Web Design
Conestoga High School 1979 — 1980
West Harrison High School 1977 — 1979
First Data Corporation September 2012 - Present
Aksarben Cinema 2010 - September 2012
Best Buy 2009 - 2010
Skills
Service Desk, iOS, Android, Windows 7, Windows 8, Help Desk Support, Multi Tasking, Microsoft Office, Customer Support, VMware, Hardware, Software Installation
Education
Metropolitan Community College
ACI Worldwide September 2014 - Present
TSYS Merchant Solutions August 2012 - November 2013
Election Systems & Software April 2011 - August 2012
First Data Corporation May 2006 - April 2011
University of Nebraska Medical Center January 2008 - August 2008
Skills
Finance, Analysis, Training, Call Centers, Banking, Customer Service, Payments, Credit Cards, Leadership, Outlook, Vendor Management, Team Building, Time Management, Accounting, Process Improvement, Account Reconciliation, Account Management, Customer Experience, Customer Retention, Risk Management, Accounts Receivable, Project Planning, Invoicing, Access, Business Analysis, Financial Analysis, Budgets, Customer Satisfaction, Outstanding Customer..., Staff Training, Financial Services, Collections, General Ledger, Employee Training, G/L Reconciliations, Management, Team Leadership, Salesforce.com, Credit, CRM, Oracle Applications, First Disputes, First Track, EASE, Microsoft Office, Relationship Management
Education
Metropolitan Community College
Communicatins & Business Management
Westside High School 2005 — 2007
Diploma, General
Mercy High School 2003 — 2005
enVision Business Consulting May 2012 - Present
Apollo Consulting Team LLC October 2002 - May 2012
REN Consulting January 1998 - September 2002
The Bailey Company July 1996 - June 1997
First Data Corporation July 1995 - June 1996
Johns Manville January 1990 - June 1995
Skills
IT Transformation, Project Portfolio..., Program Management, Analytical Skills, SDLC, Business Analysis, Business Intelligence, Requirements Analysis, Change Management, CRM, BPO, PMO, ERP, Communication, Discipline, Managed Hosting, Key Performance..., Management, Negotiation, Outsourcing, Vendor, Writing, Workflow, SOX 404, 24x7 Production Support, 360 Degree Assessment, Information Technology, Business Development, Data Center, Entrepreneurship, Governance, Leadership, Strategic Planning, Sustainability, Management Consulting, Vendor Management, PMP, Process Improvement, SharePoint, Project Management, Business Process, Business Process..., Mergers & Acquisitions, Business Transformation, Telecommunications, Process Engineering, Software Development, Budgets, Procurement, Resource Management
Education
Metropolitan State University of Denver 1984 — 1989
Bachelors, Maj: Org Comm Min: Computer Mgmt Science
First Data Corporation January 2015 - Present
First Data Corporation October 2012 - January 2015
Electronic Sound, Inc. March 2010 - October 2012
Phoenix Lawns and Landscaping May 2008 - March 2010
Skills
Microsoft Office, Microsoft Excel, Project Management, Analysis, Command Center, Crisis Communications, IT Operations, Team Leadership, Testing, Integration, SDLC
Education
Bellevue University 2014 — 2016
Bachelor of Science (B.S.), Computer Information Systems
Metropolitan Community College 2009 — 2012
Associate of Science (AS), Computer Electronics
Nordstrom April 2014 - Present
First Data Corporation May 2010 - March 2014
Accuvant July 2002 - June 2010
VeriSign Consulting (formerly Exault) April 2001 - June 2002
Pearson eCollege March 2000 - March 2001
eVESTA.com August 1999 - February 2000
Respironics March 1999 - August 1999
Microsoft August 1998 - March 1999
AEROTEK/TEKsystems 1996 - 1998
CIBER January 1997 - February 1997
Skills
Security, Information Security, CISSP, VPN, Computer Security, DLP, Network Security, Firewalls, PCI DSS, SIEM, Enterprise Security, Data Security, Intrusion Detection, Vulnerability Assessment, IDS, TCP/IP, Penetration Testing, Security Consulting, Disaster Recovery, Information Security..., IPS, Application Security, Security Architecture..., Vulnerability Management, DNS, Switches, Vulnerability Scanning, Data Center, Encryption, Linux, Access Control, IT Security Policies, Security Protocols, IT Security Operations, Load Balancing, Troubleshooting, Web Application Security, Splunk, Security Policy..., Big Data, RSA enVision, eGRC, Information Security..., Information Security..., Business Process..., Handle Confidential..., Data Integrity, Data Availability, Security Awareness, Business Continuity
Education
Metropolitan State College of Denver 1993 — 1997
Computer Information Systems and Management Science, Criminology, Japanese Language and Culture
Jessana Group May 2002 - Present
Entegy Consulting Corporation September 1999 - May 2002
Cotelligent September 1994 - September 1999
First Data Corporation April 1993 - September 1994
SunGard Data Systems April 1991 - April 1993
Thrivent Financial April 1986 - April 1991
Education
University of St. Thomas - Opus College of Business 1992 — 1995
Metropolitan State University 1987 — 1991
BA, Investment Finance
Alexandria Technical College 1984 — 1986
Certificate, Computer Programming
Forsythe Technology May 2015 - Present
First Data Corporation January 2010 - February 2015
First Data Corporation July 2000 - December 2009
Nissan North America November 1993 - July 2000
Nelnet / Unipac Services Corporation May 1983 - November 1993
Skills
Enterprise Architecture, Solution Architecture, High Availability..., Cloud Computing, OpenStack, Amazon Web Services..., Information Security, Data Center, High Performance..., Network Security, Storage Architecture, Storage, Collaborative Leadership, Management, Troubleshooting, Leadership, DB2, Mainframe, Project Planning, Six Sigma, Network Architecture, Distributed Systems, Relational Databases, Vendor Management, Integration, IT Strategy, Disaster Recovery, IT Management, Infrastructure, Cross-functional Team..., Enterprise Software, ITIL, Networking, PCI DSS, Performance Tuning, Process Improvement, Quality Management, SDLC, Security, Servers, Solutions Marketing, Unix, VMware, Virtualization
Education
Metropolitan State University of Denver
First Data Corporation June 2010 - Present
TD Ameritrade June 2006 - June 2010
ConAgra Foods June 2001 - July 2006
Skills
VMware, System Administration, Shell Scripting, Servers, Distributed Systems, Unix, Solaris, Linux, Unix Shell Scripting, Operating Systems, Troubleshooting, Veritas, Veritas Volume Manager, Apache
Education
Metropolitan Community College
Financial Planning
First Data Corporation May 1998 - Present
United States Army Reserve May 1985 - Present
Education
Metropolitan Community College
AAS, Architectural Drafting and Design
InfoUSA April 2004 - Present
infoUSA January 1997 - January 2004
infoUSA January 1996 - January 1997
infoUSA March 1995 - January 1996
infoUSA January 1995 - March 1995
First Data Corporation January 1992 - January 1995
First Data Corporation January 1989 - January 1992
Skills
DB2, Oracle
Education
Metropolitan Community College 1996 — 2002
Computer Programming
University of Nebraska at Omaha 1985 — 2000
BS, Finance, Computer Programming
University of Nebraska-Lincoln 1982 — 1988
BS, Finance
New Horizons Computer Learning Centers
Computer Programming
First Data Corporation Problem AnalystFDR2002 - Present
Education
Metropolitan Community College 2006 — 2008
West Corporation July 2014 - Present
AAA Life Insurance Company October 2011 - July 2014
CSG International March 2009 - February 2010
ASC Information Technology September 2007 - December 2008
First Data Corporation November 1999 - April 2005
First Data Corporation February 1997 - November 1999
First Data Corporation April 1995 - February 1997
First Data Corporation April 1989 - June 1995
Skills
VoIP, Telecommunications, Systems Analysis, SDLC, Solution Architecture, Unix, Cisco Technologies, Call Centers, Data Center, Servers, Active Directory, Analysis, Disaster Recovery, IVR, Networking, Integration
Education
University of Nebraska at Omaha 2001 — 2007
BGS, (Electronic Engineering & Technology, MIS, Computer Science)
Metropolitan Community College 1990 — 1992
Computer Science
Firs Data Resources 2011 - Present
First Data Corporation November 2007 - Present
FDR 2007 - Present
First Data February 2000 - September 2007
fdr 1990 - 2007
fdr 1990 - 2007
fdc 1990 - 2007
Education
Metropolitan Community College 1999 — 2004
Watt Expressions April 2012 - Present
Heartland Baby Safe LLC January 2008 - June 2012
First Data Corporation November 1998 - November 2007
Convergys Corporation June 1997 - November 1998
Watts Marketing December 1983 - June 1997
Roy J Maier Products October 1982 - August 1983
Los Feliz Properties, February 1977 - April 1981
Skills
Strategic Planning, PeopleSoft, Project Management, Crystal Reports, Accounting, Process Improvement, Access, Human Resources, Recruiting, Payroll, Analysis, Change Management, Employee Benefits, Employee Relations, HRIS, Leadership, Management, Onboarding, Sales
Education
Glendale College of Business 1968 — 1972
Bachelor's degree, Finance, Early Childhood Education
Metropolitan Community College
Information Services, programming, computer science
First Data Corporation November 2013 - Present
First Data Corporation February 2013 - November 2013
DotComm January 2011 - January 2013
TDAmeritrade 2008 - September 2010
First Data September 1985 - November 2007
Nebraska Furniture Mart 1982 - 1983
Fundways of Omaha September 1975 - December 1981
Skills
Project Management, Windows, Management, MS Project, Microsoft Office, SDLC, Release Management, Vendor Management, Resource Management, Visio, Requirements Analysis, Data Center, Systems Analysis, IT Management, Business Analysis, ITIL, Program Management, Process Improvement, Software Development, Leadership, Agile Methodologies, Change Management, Project Planning, Telecommunications, Security, Enterprise Software, Software Project..., Project Portfolio..., Integration, Microsoft Project
Education
University of Nebraska at Omaha 1979 — 2006
Iowa Western Community College 1992 — 1993
FDR Internal Programmer Training
Metropolitan Community College 1979 — 1981
Computer Science
Mercy High School 1975 — 1979
High school diploma
First Data Corporation September 1996 - Present
FDR September 1996 - December 1999
Rabobank Nederland January 1989 - December 1993
Nederlandse Middenstands Bank August 1984 - January 1989
Education
Metropolitan Community College 2010 — 2014
Associate of Science (A.S.), Network Security and Computer Forensics, 3.6
First Data Corporation July 1987 - Present
First Data Resources 1987 - Present
UPS August 1986 - June 1987
Education
Metropolitan Community College 2005 — 2006
Programming languages
DeVry Institute of Technology 1984 — 1987
Bachelors, Computer Programming
Phillips Manufacturing July 2007 - Present
Concrete Expressions January 2009 - August 2010
eFrame February 2002 - July 2007
LeaseTeam, Inc. July 1999 - July 2001
Nexterna 2000 - 2001
Inacom April 1998 - January 1999
First Data Corporation September 1994 - April 1998
Skills
Servers, Active Directory, Troubleshooting, VMware, Disaster Recovery, Operating Systems, Microsoft Exchange, System Administration, Hardware, Data Center, Networking, Software Installation, Project Planning, Storage, Cisco Technologies, Routers, Switches, Google Apps, Salesforce.com, Windows 7, Windows Server, Microsoft Office, Tape Backup, Microsoft SQL Server, Customer Service, Project Management, Business Objects, Sage MAS200, Android, Help Desk Support, Network Administration, Wireless Networking, MPLS, IP Technologies, VMware Infrastructure, VMware ESX, VMware Server, Technical Support, Integration, DHCP, DNS, Windows XP, IIS, VPN, Virtualization
Education
University of Nebraska at Omaha 1998 — 2000
Bachelor's degree, Management Information Systems, General
Metropolitan Community College 1991 — 1994
Associate in Applied Sciences, Electronic Imaging and Design
First Data Corporation October 2011 - Present
Heartland REACT February 2005 - Present
Dell Perot Systems January 2007 - February 2010
ACI Worldwide January 2004 - September 2004
First Data Corporation 1996 - 2003
West Telemarketing October 1989 - March 1995
Skills
SDLC, Visio, COBOL, DB2, Databases, Software Development, Integration, JCL, Quality Assurance, TSO, Program Management, Testing, MVS, VSAM
Education
Metropolitan Community College 1992 — 1999
AS, Computer Science
Institute of Computer Science, Omaha, Nebraska 1988 — 1989
Computer Science
Client Resources, Inc. July 2014 - December 2014
Sogeti, USA November 2013 - June 2014
United Republic Bank August 2013 - November 2013
Blue Cross and Blue Shield of Nebraska March 2010 - May 2013
Blue Cross Blue Shield of Nebraska March 2010 - June 2012
First Data Corporation 2007 - March 2010
HSBC Card Services April 2005 - August 2006
GE Money July 2003 - April 2005
Metris Companies May 2000 - June 2003
Skills
Business Analysis, Process Improvement, SDLC, PMO, Project Portfolio..., PMI-ACP, Requirements Gathering, Cross-functional Team..., MS Project, Project Management, Business Requirements, Program Management, Agile Project Management, Agile Methodologies, PMP, Business Process..., Requirements Analysis, Visio, Vendor Management, Governance, Risk Management, Management Consulting, Software Project..., IT Management, Six Sigma, Business Process, Resource Management, Project Delivery, Integration, Business Intelligence, IT Strategy, Software Documentation, SharePoint, Change Management, Business Process...
Education
University of Phoenix 2005 — 2005
Business
Metropolitan Community College 1981 — 1985
Business
University of Nebraska at Omaha 1980 — 1981
Business
First Data Corporation August 1986 - Present
Education
Metropolitan Community College 1988 — 1991
AMG National Trust Bank January 2014 - Present
NBH Bank, N.A. 2008 - 2013
Wells Fargo 2005 - 2008
First Data Corporation 2003 - 2005
Royal & Sun Alliance 2001 - 2003
Royal & Sun Alliance 1996 - 2001
Skills
Bookkeeping, Accounting, Journal Entries, Tax Preparation, General Ledger, Internal Audit, Information Technology..., CPA, CIA, CISA, CAMS, Anti Money Laundering, Bank Secrecy Act, Compliance Audit, GAAP, FFIEC, Vendor Management, Internal Controls, Risk Management, Risk Assessment, Flow Charts, Project Managment, Mergers & Acquisitions, System Conversion, Financial Analysis, Financial Reporting, Consulting, Operational Auditing, Business Process..., Banking, Board of Directors..., Accounting Management, Systems Analysis, IT Operations, Mentoring, Regulatory Requirements, Progress Monitoring, Microsoft Office, Visio, ACL, Finance, Auditing, Project Management, Quality Auditing, Access Lists
Education
Metropolitan State University of Denver
Bachelor of Science in Accounting, Accounting
University of Denver
Masters of Applied Science in Computer Information System, Information Technology
US Army June 2011 - Present
OppenheimerFunds March 2008 - November 2009
Columbia Management Services (Subsidiary of Bank of America) June 2004 - July 2007
Metropolitan State College of Denver September 2002 - April 2004
First Data Corporation January 1999 - April 2002
Skills
Call Center, Data Entry, Leadership, Microsoft Money, Microsoft Office
Education
Metropolitan State University of Denver 2001 — 2007
B.A., Speech Commnication
TSYS Merchant Solutions January 2014 - Present
Hayneedle, Inc. October 2014 - December 2014
Contractor/sunrise systems - PayPal eBay FIU August 2013 - October 2013
First Data May 2011 - May 2013
First Data Resources April 2006 - May 2011
First Data Corporation February 2002 - April 2006
FDR September 1998 - February 2002
Skills
Microsoft word,..., Credit Cards, Financial Services, Finance, Fraud Detection, Payment Card Processing, Chargebacks
Education
University of Nebraska at Omaha 1994 — 1996
Metropolitan Community College
Business Administration and Management, General
First Data Corp. May 2008 - Present
First Data Corporation April 2006 - May 2008
First Data Resources January 1999 - May 2003
Silverhawk Investigations 1995 - 1997
Education
Metropolitan Community College 2000 — 2001
Business
Nebraska Wesleyan University 1988 — 1989
First Data Corporation November 2011 - Present
First Data Corporation January 1982 - November 2011
Education
Metropolitan Community College
Sarpy County Courthouse 2006 - Present
Convergys October 1998 - July 2006
First Data Corporation April 1989 - March 1998
Skills
Visio, Government, System Administration, VMware, Network Administration, Security, Systems Analysis, COBOL, SDLC, SQL, JCL, Microsoft SQL Server, TSO, DB2, Management, Disaster Recovery, Software Documentation, Databases
Education
Metropolitan Community College 1995 — 2002
CPTAA, Computer Programming
RE/MAX LLC May 2014 - Present
First Data Corporation November 2012 - April 2014
First Data Corporation January 2009 - October 2012
Avaya October 2003 - May 2008
Avaya February 2001 - September 2003
Skills
Avaya, Call Center, Telecommunications, Cross-functional Team..., Problem Solving, Project Management, Instructional Design, Process Improvement, Management, Technical Support, Change Management, Call Centers, Vendor Management, CRM, Training, Troubleshooting, Customer Satisfaction, Disaster Recovery, Customer Experience, Customer Service, Leadership, Budgets, Visio, Service Delivery, Team Leadership, Analysis, Project Planning, Program Management, Business Process..., ITIL, Integration, Networking, Team Building, Team Management, IT Management, Outsourcing, Telephony, SDLC, Strategy, Performance Management, Operations Management
Education
Colorado State University - Global 2010 — 2012
Master of Science (M.S.), Online Teaching and Curriculum Development, A
Metropolitan State University of Denver 1990 — 2000
BS, Computer Information Systems
First Data January 2007 - Present
First Data Corporation February 2003 - January 2007
First Data Merchant Services July 1999 - February 2003
Education
University of Nebraska at Omaha 2001 — 2004
BS, Management
Metropolitan Community College 1997 — 2001
Associate in Applied Science Business Transfer
Frost and Sullivan August 2012 - October 2014
SCIP August 2012 - October 2014
JP Morgan Chase November 2009 - April 2011
Parker and Lynch 2009 - 2010
Marathon Oil Company August 2006 - July 2008
First Data Corporation March 2005 - May 2006
Stone Energy January 2004 - October 2004
FASTSIGNS August 1999 - July 2003
Education
Regis University 2006 — 2008
MBA, Finance/Accounting
Metropolitan State University of Denver 1998 — 2002
Bachelors of Science, Finance
Aurora Health Care 2013 - Present
Kansas City Board Of Public Utilities 2012 - 2013
HDR 2008 - 2012
First Data Corporation 1998 - 2007
First Data Corporation 1996 - 1998
saipa 1989 - 1994
Richman Gordman Distribution Center 1987 - 1989
Skills
PeopleSoft, People Skills, People Development, Applicant Tracking..., SDLC, Technical Recruiting, Crystal Reports, Talent Acquisition, Vendor Management
Education
Pittsburg State University 1996 — 1997
Master of Science (MS), Manufacturing Engineering
University of Nebraska at Omaha 1980 — 1984
Bachelor of Science (BS), Manufacturing Engineering
Metropolitan Community College
Computer Science
First Data Corporation February 2015 - Present
AJ Consulting LLC January 1999 - Present
Physicians Mutual October 2004 - February 2015
Empire Fire and Marine Insurance 2001 - 2001
USAF 1994 - 1998
Skills
Process Improvement, Insurance, Business Analysis, Strategic Planning, Project Management, ITIL, Software Documentation, Leadership, Health Insurance, Servers, Management, Team Leadership, Risk Management, Software Project..., IT Strategy, Integration, Troubleshooting, Cross-functional Team..., Security, SDLC, Requirements Gathering, System Administration, DB2, Telecommunications, Team Building, Account Management, Firewalls, Data Center, Analysis, Agile Methodologies, Vendor Management, Cloud Computing, Networking, Requirements Analysis, Enterprise Software, IT Management, Change Management, Visio, Training, Disaster Recovery
Education
Metropolitan Community College 2001 — 2004
Associates, Network Technology
Huron High School 1990 — 1994
Diploma, High School/Secondary Diplomas and Certificates
First Data Corporation December 1994 - Present
ACI Worldwide/US Software August 1987 - December 1994
The Nielsen Company/Majers Marketing March 1985 - August 1987
Skills
SDLC, COBOL, Requirements Analysis, JCL, Mainframe, Business Analysis, VSAM, Requirements Gathering, Payment Systems, Software Project..., CICS, TSO, Process Improvement, Resource Management, Software Development, Fileaid, Visio, Business Requirements, Systems Analysis, Electronic Payments, User Acceptance Testing, Enterprise Architecture, DB2, Software Documentation
Education
Metropolitan Community College 2009 — 2015
Information Technology, Business, Entrepreneurship, 4.0
Institute of Computer Sciences. 1981 — 1982
Certificate of Completion., Computer Science, 4.0
PLANET Group, Inc. February 2012 - Present
First National Bank of Omaha September 2002 - February 2012
Planet Consulting 2011 - 2011
ACI Worldwide August 1991 - June 2001
First Data Corporation December 1978 - June 1991
Skills
Acquiring, Debit, Base24, Electronic Payments, Payment Processing, Credit Card Processing, Requirements Analysis, Requirements Gathering, Regulatory Analysis, Customer Relations, Data Conversion, Payment Card Processing, ISO8583, Analysis, Debit Cards, Testing, Payment Systems, Mainframe, COBOL, Customer Service, Product Management, Business Analysis, Credit Cards
Education
Metropolitan Community College 2011 — 2012
PMP, Computer Programming, Specific Applications
University of Nebraska at Omaha 1979 — 1984
Accounting
Northstar Financial January 2000 - Present
Orion Advisor Services 2000 - Present
TransCanada November 1998 - January 2000
First Data Corporation 1996 - 1999
Skills
Microsoft SQL Server, VB.NET, T-SQL, C#, ASP.NET, Visual Studio, .NET, SQL, WCF, Visual Basic, IIS, Application Architecture, JavaScript, XML, WF, NUnit, Process Improvement, Windows Azure, TFS, Database Triggers, Software Development, Web Development, Software Project...
Education
Metropolitan Community College 1994 — 1996
Management Information Systems
Mutual of Omaha February 2008 - Present
First Data Corporation November 2006 - November 2008
Wal-Mart August 2003 - September 2006
Ciaccio Roofing January 1999 - January 2003
Education
Metropolitan Community College
First Data Corporation Senior Fund AdministratorRydex1999 - 2006
Education
Metropolitan State University of Denver
First Data Corporation December 2010 - Present
First Data Commercial Services 2008 - 2010
Alliance Data May 2001 - July 2008
Skills
Firewalls, Security, Data Center, Troubleshooting, Network Design, Networking, Information Security, Disaster Recovery, Hardware, Cisco Technologies, VPN, Network Security
Education
Metropolitan Community College 1998 — 2000
Associates, Networking, Micro Computers
West Interactive Services March 2014 - Present
Blue Cross and Blue Shield of Nebraska January 1998 - March 2008
Mattrix Marketing November 1996 - January 1998
First Data Corporation May 1995 - November 1996
Skills
Testing, Microsoft Excel, Microsoft Word, Microsoft Office, HTML, C++, Java, SQL, Troubleshooting, Analysis, Visual C#, Visual Basic, COBOL, HTML 5, Databases, Programming, CSS
Education
Metropolitan Community College-Omaha,NE 2012 — 2013
Associates Degree, Computer Programming
Metropolitan Community College 1989 — 1991
Associates Degree, Computer Programming
Excellent choice July 2001 - Present
Excellent Choice January 2001 - Present
Excellent Choice (scrats) January 2000 - Present
Excellent Choice January 1990 - Present
First Data Corporation August 1989 - April 2010
First Data Corporation April 1999 - April 2005
Skills
Craft, Gems, Art, Gifts, Fashion Design, Embroidery, Textile Design, Crochet, Fashion, Product Design, Glass, Sketching, Sewing, Lifestyle, Styling, Ceramic, Leadership, Coaching, Social Media, Crafts, Public Speaking, Customer Service, Management, Marketing, Social Networking, Sales, Event Planning, Strategic Planning
Education
Metropolitan Community College 2012 — 2013
Business/Commerce, General
Howell high 1972 — 1976
Business/Commerce, General
First Data Corporation November 2003 - Present
Qwest Communications November 1999 - March 2003
QWEST COMMUNICATIONS CORP March 1999 - November 1999
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, English, Outlook, Research, Strategic Planning, Public Speaking, Windows, Budgets, Editing
Education
Metropolitan State College of Denver 1993 — 1997
Bachelor of Science (B.S.), Finance
Regis University 1992 — 1993
Business
First Data Corporation November 2014 - Present
First Data Corporation October 2013 - Present
First Data Corporation June 2011 - October 2013
First Data Corporation August 2010 - June 2011
First Data Corporation May 2008 - August 2010
Skills
Case Managment, Oral & Written..., Payments, Credit Cards, Financial Services, Microsoft Office, Customer Service, Relationship Management, Account Management, Escalation Resolution, Microsoft Excel, Outlook, Microsoft Word
Education
Metropolitan Community College
Associate's degree, Business Administration and Management, General
Bank of the West July 2015 - Present
TD Ameritrade October 2014 - Present
First Data Technologies June 2012 - Present
First Data Corporation February 2006 - May 2012
Skills
Credit Cards, Cards, Debit Cards, Electronic Payments, Payment Card Processing, Merchant Services, Payments, Payment Systems, Acquiring, Banking, Transaction Processing, Mobile Payments, Payment Cards, Credit, Retail Banking, ACH, Payment Services, E-payments, EMV, Internet Banking, Financial Services, Relationship Management, Payment Gateways, AML
Education
University of Nebraska at Omaha 2009 — 2013
Bachelor's in Finance and Banking, Finance and Banking
Metropolitan Community College 2006 — 2008
Associates, Business Management
Drizzles Olde Town Bakery April 2013 - Present
First Data Corporation September 2008 - April 2013
Skills
Business Analysis, Data Analysis, Customer Service, Strategic Planning, Microsoft Excel, Microsoft Office, Analysis, Team Building, Public Speaking, Leadership, Budgets, Research, Financial Reporting, PowerPoint, Team Leadership, Accounting
Education
University of Nebraska at Omaha 2014 — 2017
Bachelor of Education (B.Ed.), Secondary Education and Teaching
Metropolitan Community College 2010 — 2014
Associate's degree, Secondary Education and Teaching
Turner & Associates, Corp December 2013 - March 2014
Convergys August 2010 - January 2011
First Data Corporation January 2008 - November 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Java, C, Outlook, PowerPoint, Team Building
Education
University of Nebraska at Omaha 2012 — 2016
Bachelor's Degree, Computer Science
Metropolitan Community College 2008 — 2009
Metropolitan Community College January 2010 - Present
Metropolitan Community College December 2006 - Present
Metropolitan Community College June 2006 - December 2009
First Data Corporation June 1996 - August 2007
Metropolitan Community College May 2006 - December 2006
Metropolitan Community College July 2003 - May 2006
Central States Health and Life Co of Omaha March 2001 - August 2002
infoUSA March 2001 - December 2001
First Data Corporation September 1996 - March 2000
First Data Corporation June 1995 - May 1996
Education
Peru State College 2008 — 2009
Bachelor of Applied Science Degree, Business Management
Peru State College 2008 — 2009
Certificate of Achievement in the Collegiate Assessment of Academic Proficiency, Writing and Reading
Metropolitan Community College 2005 — 2006
Certificate of Achievement, Database Systems with Honors
Metropolitan Community College 2004 — 2006
Associates Degree, (MCWSO) Microcomputer Technology - Web Support Specialist with Honors
Loma 2003 — 2003
Certification, Level I
First Data Resources
Special Training, Fnancial, Total Quality Management, Six Sigma Training, Diversity and other workshops
Standard Iron August 2014 - Present
Standard Iron December 2013 - August 2014
Drake-Williams Steel, Inc. November 2012 - December 2013
Drake-Williams Steel, Inc. January 2012 - November 2012
Mutual of Omaha November 2009 - December 2011
First Data Corporation October 2007 - November 2009
First Data Corporation January 2007 - October 2007
Aisin February 2005 - August 2006
Aisin January 2004 - February 2005
Aisin May 2003 - January 2004
Skills
AutoCAD, Materials, Construction, Solidworks, Inventor, Pro Engineer, Pro/Engineer, SDS/2, Process Scheduler, Manufacturing, Inspection, Steel Structures, Steel, Structural Engineering
Education
Metropolitan Community College 2007 — 2012
AAS, Mechanical Design Technology, 3.6
Village Inn March 2011 - September 2011
First Data Corporation January 2000 - March 2011
Education
Metropolitan Community College 2008 — 2009
Walmart October 2013 - Present
First Data Corporation February 2007 - August 2012
Education
Metropolitan Community College 2010 — 2012
Pre-Biotechnology
University of Khartoum 1994 — 1997
Infocrossing September 2009 - Present
First Data Corporation April 2007 - May 2008
First Data Corporation 1997 - 2007
Skills
JCl, Problem Solving, Incident Management, Disaster Recovery, BMC Remedy, ITIL, Business Continuity, JCL
Education
Metropolitan Community College
Papillion High School
Terumo BCT May 2015 - Present
First Data Corporation August 2007 - Present
Integrated Payment Systems, Inc. a subsidiary of First Data Corporation August 2006 - Present
Rydex Investments May 1999 - August 2006
Education
Metropolitan State College of Denver
Bachelor of Science (BS), Accounting
First Data Corporation April 2014 - Present
First Data Corporation July 2013 - April 2014
First Data Corporation April 2010 - July 2013
First Data Corporation February 2002 - April 2010
First Data Corporation May 1999 - February 2002
United States Air Force May 1978 - June 1995
Skills
Project Management, Programming, Telecommunications..., Storage, Six Sigma, TQM, ITIL Process, IT Operations, Satellite Communications, SQL, Netbackup, Process Consulting, Software Consulting, Cost Management, People Skills, CRM, Call Centers, Disaster Recovery, IT Management, NetBackup, Integration, Business Analysis, Data Center, ITIL
Education
Metropolitan Community College
Associate of Arts and Sciences (AAS), Computer Programming, 4.0 GPA
First Data Corporation April 2013 - Present
Skills
C++, English, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Java, Team Building, Social Media, COBOL, Assembly Language, IBM AS/400, IBM Mainframe, Visual Basic, Linux, Unix Operating Systems
Education
University of Nebraska at Omaha 2013 — 2015
Metropolitan Community College 2009 — 2013
Associate's degree, Computer Science
First Data Corporation July 2013 - Present
First Data Corporation November 2012 - July 2013
Hyatt Hotels Corporation 2007 - 2012
IATSE Local Union #42 January 2009 - January 2011
Hyatt Hotels Corporation February 2008 - February 2010
Hyatt Hotels Corporation February 2007 - February 2008
Aromas Coffee Shop January 2005 - January 2007
Great River Shakespeare Festival May 2004 - August 2004
Skills
Customer Service, Microsoft Word, Hospitality, Microsoft Office, Linux Server, Data Entry, Batch Control, Process Scheduler, Help Desk Support, Microsoft Excel, Access, Cvent, Starcite, PowerPoint, Expense Management, Outlook, Lotus Notes, Groupwise, Problem Solving, Salesforce.com, Sales, Phone Skills, Editing, Public Speaking, Management, Leadership
Education
Metropolitan Community College 2011 — 2012
Horticulture
Northwestern College 2001 — 2005
Bachelor of Arts (B.A.), Theatre/Theater
West Asset Managment 2013 - Present
Modis 2012 - Present
First Data Corporation February 2011 - August 2011
Sitel May 2010 - February 2011
Skills
CNA, Cpr Certified, Aed Certified, IT skills, Team Leadership, Typing, Microsoft Technologies, Customer Service, Account Management
Education
Central High School 2004 — 2009
Diploma, High School/Secondary Diplomas and Certificates
Metropolitan Community College 2008 — 2008
GED, GED
Marriott International March 2012 - Present
First Data Corporation December 2010 - March 2011
First Data Corporation August 2009 - December 2010
Skills
Customer Satisfaction, Word Processing, Account Servicing, Escalation Resolution, Microsoft Excel
Education
Metropolitan Community College
Westside High School
First Data Corporation May 2005 - July 2014
ARCADIS February 2004 - May 2005
Skills
General Ledger, Account Reconciliation, Financial Statements, Journal Entries, Bank Reconciliation, GAAP, Accounts Payable, Financial Accounting, Accounts Receivable, Microsoft Excel
Education
Metropolitan State College of Denver 1999 — 2005
Bachelor's degree, Accounting
University of Wyoming 1980 — 1983
Bachelor's degree, Psychology
PSCU December 2013 - Present
PSCU March 2010 - December 2013
First Data Corporation January 1989 - November 2010
Skills
Project Management, Microsoft Excel, Microsoft Word, Heavy Equipment..., Meat Processing, Whole House Renovations, Banking, Risk Management, Leadership, Customer Service, Financial Services, Credit Cards, SDLC, Debit Cards
Education
Metropolitan Community College 1984 — 1987
Associate's degree, Computer Science
University of Nebraska at Omaha 1984 — 1984
Mutual of Omaha July 2012 - Present
Mutual of Omaha July 2009 - July 2012
Mutual of Omaha November 2000 - July 2009
First Data Corporation February 1994 - November 2000
Skills
Inventory Management, Materials Management, Inventory Analysis, Microsoft Word, Warehousing, PowerPoint, Microsoft Excel, Supply Chain Management, Supervisory Skills, Customer Service, System Administration, Office Administration, Inventory Control, Internal Audit, External Audit, PeopleSoft, WMS Implementations, HighJump, Order Management, Order Fulfillment, Order Processing, Lean Management, Agile Methodologies, UPS Shipping, FedEx, Operating Budgets, Project Management, Succession Planning, Leadership, Team Leadership, Leadership Development, Vizio
Education
Metropolitan Community College
Criminal Justice and Corrections
Omaha North High School
Diploma, General Studies
CSG International May 2013 - Present
First Data Corporation March 2006 - April 2013
Guoxin Lucent Technologies Network Technologies Co., Ltd. May 2000 - September 2004
Education
Westisde High School 1993 — 1997
Metropolitan Community College
First Data Corporation July 2007 - Present
Physicians Mutual July 2002 - March 2007
Sitel May 1992 - June 2002
Skills
Credit Cards, Business Analysis, Financial Services, Customer Experience
Education
McPherson County High School 1984 — 1988
Metropolitan Community College
Business/Commerce, General
MidPlains Community College
First Data Corporation February 2006 - April 2011
Education
Metropolitan Community College 2013 — 2013
Certificate, Customer Service Specialist, A
Pentagon Federal Credit Union September 2014 - Present
First Data Corporation 1984 - 2013
Skills
Fraud Prevention for..., Customer Service, Customer Support, Fraud, Financial Risk, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Credit, Time Management, Risk Management, Business Analysis, Relationship Management, Leadership, Retail Banking, Credit Cards, Financial Services
Education
Metropolitan Community College 2013 — 2015
Associate's Degree, Business Management, 3.8 GPA
Self-employed May 2009 - Present
A&E Landscaping May 2009 - Present
First Data Corporation September 1999 - August 2003
Physicians Mutual February 1984 - September 1999
Education
Metropolitan Community College 2010 — 2011
Self-employed April 1998 - Present
First Data Corporation April 1991 - April 1998
Skills
Microsoft Office, Customer Service, Public Speaking, Teaching, Microsoft Excel, Research, Strategic Planning, Coaching, PowerPoint, Management, Microsoft Word, Team Building, Leadership Development, Staff Development, Training
Education
Metropolitan Community College
Degree in Business Management
None October 2010 - Present
First Data Corporation 1999 - 2010
First National Bank of Omaha April 1994 - October 1999
Skills
EZ Letter Dialogue, Direct Mail
Education
Metropolitan Community College 1985 — 1986
Associate's degree, Computer Programming
University of Nebraska at Omaha 1980 — 1984
Bachelor of Science (B.S.) Business Administration, Banking, Corporate, Finance, and Securities Law
CornerStone Staffing December 2014 - April 2015
First Data Corporation May 2011 - July 2013
RGIS July 2009 - March 2011
Cornhusker Auto Wash May 2004 - August 2008
West Telemarketing August 2005 - January 2006
American Title September 2003 - May 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, 10 Key, Conflict Resolution
Education
University of Nebraska at Omaha 2015 — 2020
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Metropolitan Community College 2000 — 2013
Associate in applied science degree accounting, General accounting
Bellevue West High
Diploma
First Data Corporation Settlement AnalystFirst Data CorporationJanuary 2013 - Present
Education
Metropolitan State University of Denver 2000 — 2002
Bachelor's degree, Business Administration and Management, General, 2.5